User Manual for IMAGE IQBoardPS Interactive Whiteboard
Contents
1. add extra weight or press onto the whiteboard or its penholder The surface is covered by a dry erase plastic film so avoid any scratching or abrasive cleaners Please avoid installing and using the whiteboard in any area which is dusty wet or smog bound 14 1 Product Service Software Upgrade Free Updates of the software will be supplied when available Check the website for information on the latest version It is listed under Downloads in the Dealer Info section left side of the Home Page www abimage com au Technology Service A copy of the User Manual will also be located in the same Downloads section If you have any technical queries contact ABI staff on 02 9938 6866 Quality Warranty Three years warranty is provided on the board and its operation The service back to base so the client has to return the board to ABI and ABI will organize the return of the board to the user It does not include 1 Accessories pens batteries cable 2 Physical damage including surface scratching marks build up of dirt and pen ink and distortion caused by faulty installation 3 Damage resulting from operation not as stipulated in the user manual 4 Warranty on the product will be voided if the board is disassembled by the user or an unauthorized repairer 5 Damage caused by force majeure such as natural disaster thunder and lightning and accident 6 Product accessories consumable2. provided when long distance transportation is necessary If the original package is unavailable insert as much padding as possible between all the components to avoid damage from vibration or crash Consumables Make sure only genuine IMAGE IWB or components are used Extended Cable When the USB data line needs to be extended please use shielded twisted pair Max length should be less than 30m otherwise there may be loss of signal zp 2 Installation and Uninstall of Software Install Interactive software Note There are 2 software programs to load Please double click on the software in the CD supplied and follow the instructions a IQBoard ET amp PS Drivers Board drivers and calibration software b IQINteractive Software Board Presentation software if software purchased with board 1 Donotconnect the data line before installing the software 2 Lowest Specification of PC Pentium III 500MHz2 or above recommended 128MB RAM 1G HDD one USB port Resolution 1024x768 16bit high color or above 3 System Requirement MS Windows 98 Me 2000 XP 4 Some special functions may be limited by the OS used Run the Setup exe on the CD and install it according the following steps Please select Yes I agree to this agreement in the Software License Agreement and enter the user information and product register number when installing Then finish the installation according to the prompt on the Installati
3. re installation 240 Pen Operation Click Double click Do not move pen or finger press the surface lightly in close quarters 1 2mm Note Since the whiteboard and the whiteboard pen are delicate electronic products please do not hit the surface heavily to avoid damaging the whiteboard and the pen point Dragging Press the surface with the stylus pen or finger and drag it to the appointed position the pen or finger should not leave the surface midway Writing Select writing mode and write on the surface If there is no stroke please lift the pen up and wait for the PC to finish processing Use the same strength as using a normal fountain pen Orientation If space appears between cursor and the point you press please orientate again If the problem cannot be solved please check if the whiteboard has been installed properly as per the instructions Left amp Right Mouse Key Controlled by your interactive software consult your software manual for details Note Please use 1024x768 image resolution Close all energy saving modes to avoid performance delay caused by dormancy zti 14517 10 291pu 1 Indicator light does not shine 2 Indicator light shines red 1 The mouse does not work 2 Single button does not work 3 The button and function are not com patible or the button jumps randomly 1 Stylus pen or finger cannot control the IWB FAQs 1 The connection of USB port an
4. ABI Please contact ABI Please contact ABI Whiteboard Maintenance Please exit the system before cleaning and it s preferable to exit system and standby projector so that any marks are easily seen Note Although the whiteboard can be used with dry erase pens it is inevitable that with age or after cleaning with abrasive cleaners a build up of dirt and ink will occur detracting from the projected image Interactiive whiteboards are designed for virtual pen use so avoid dry erase pens if possible If you do frequently use the whiteboard with dry erase markers it should be cleaned weekly for proper operation Please use standard glass detergent to clean the surface followed by water to rinse the detergent off UNDER NO CIRCUMSTANCES USE ANY FORM OF ABRASIVE CLEANER IT WILL DAMAGE THE BOARD Note Do not clean it with other solvents as harsh organic solvents may attach the surface coating of the board Do not score the surface or border with anything sharp or hard otherwise the affected area of thePressure sensitive IWB Model PS may not work normally Small cuts can be held together with clear adhesive tape and the board will continue to work if the cut has been closed properly Please do not drag the USB cable when using the whiteboard and do not press too hard on the function buttons on the IWB Since the bracket or the hanging parts is only designed for supporting the weight of the whiteboard please do not
5. Q INTERACTIVE WG Board PS User Manual for IMAGE IQBoardPS Interactive Whiteboard Interactive Software Not Included Driver Software Only ab Copyright C 2009 A Brighter Image Pty Ltd Web www abimage com au or www iqboard com cu Tel 02 9938 6866 Fax 02 9938 6899 Contents Brief INtrOGUCTION ET A A A E E 3 1 SpecmicatlONS sitis aa a aa aa e RAE e e a aR a aE 4 2 Warning prior to lnstalatiO Msiri eaaa 5 Installation Method u c cccccccsccsessecseeeeeceeeecneseeeaeseeeneaeseeeeseeeenaeseneauseeeeeeeeenesseneuseeeeneesees 6 9 1 Installation Of Hardware ooo cee cceecceccecceceeeeeceeeceeeueeseeueeeeeeeueeeeueeeeeueeceesuaaeesaaeeeesens 6 8 2 Installation and Uninstall of Software 0 0 ccccccccecceseeeeeeeeeeeeeeueseseaeeeeeeaeeeeeaaeeeeaaes 9 WMIMStall SOTWANE a E E A E EE E E E O EE E E EN 9 34 GOnmect the data Neis aa ara a r a a aarre 9 PEE Al E o 1a E A EE E E A E E E EE EEEE E E E EETA 9 Hardware use amp Hints ceccccscsssseesseeeeeceeseneseeeeeeeeeneuseeeauseeeeneuseuauseeeenseeenoeseeeaeeeeennausses 10 1 Op raion HINS esine a E a REE 10 Pen Operation and Maintenance s sssssssssnnsennnnnnnnnnnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnnnn nannan nann 11 PA OS ERE AE AE EOE A EEA AA E EE 12 13 Whiteboard Maintenance sssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 14 Brief Introduction The IMAGE IQBoardPS Interactive EWB is the latest equipment for t
6. d PC is not good or the connection between COM port and IWB is not stable 2 The USB port or the COM port of white board needs to be replaced 3 USB data line should be changed 4 Indicator light doe t shine but the IWB works normal 1 The connection of USB port or COM port of white board is not stable 2 The installation of IWB software is not succeeding 3 The tool software of IWB will not start 4 The driver of USB data line did not install 5 USB data line needs to be replaced 6 The control card in white board needs to be replaced 1 The tool software of IWB will not start 2 The installation of IWB software is not succeeding 3 The two connecting lines between the border of toolbar and the bottom of white board are incorrectly connected The two connecting lines between the border of toolbar and the bottom of white board need to be replaced 1 The installation of IWB software is not succeeding 2 The interior of IWB needs to be maintained or replaced 1 The installation of IWB software is not succeeding 2 The tool software of IWB does not start 3 The two connecting lines between the border of toolbar and the bottom of white board become loose or need to be re placed Check the connection between USB port and COM port Then connect them If the COM port of white board needs to be replaced please contact the agent or call ABI Please contact ABI Pleas
7. d have part bend in some column line when draw horizontal line ordinate that means the orientation is not good 2 The horizontal lines ordinate of whole board have part bend in some column line when draw horizontal line ordinate 3 When drawing a horizontal line the mouse doesn t move with the pen and it is moving in another horizontal line 1 Some times the mouse doesn t work and some times it works normally This means there is probably a software driver conflict 2 The mouse rests on the top left or right and remains still This means part of white board is damaged or there is error in system files 1 The tool software of IWB has not started 2 The pen is not functioning properly amp needs to be replaced 3 Parts of white board become damaged or out of alignment The interior connecting line of the pen button needs to be maintained or replaced Do orientation again Re run the orientation procedure Please contact ABI It needs orientation again Please contact ABI Please contact ABI List any software changes made since the mouse started acting strange and contact ABI Re install the 2 whiteboard files reboot the system and re calibrate the whitebaord If this doesn t solve the problem contact ABI Click on Tools in Taskbar icon menu If this doesn t solve problem re install the software again Check batteries but if necessary please contact
8. e contact ABI Check USB port and COM port try connecting them again Uninstall the old white board software driver and install it again Click on Tools in Taskbar icon menu Install USB data line again Please contact ABI Please contact ABI Click on Tools in Taskbar icon menu Uninstall the old white board software driver and install it again Insert the connecting line firmly or make sure the left one is grey and the right one is black and then connect them again Please contact ABI Install the software again Please contact ABI Uninstall the old white board software driver and install it again Click on Tools in Taskbar icon menu If they become loose make sure the left one is grey and the right one is black Then connect them again If they still don t work contact ABI uwnjoo ued 2 Stylus pen or finger only can control part of the IWB 3 It is out of alignment when a line is drawn 4 Mouse is not working properly 1 The buttons in the pen column on board are not working properly 2 Single button or button in one side is out of 1 Orientation is not coorect The relative position of projector and white board has changed PC has been replaced Software has been installed again 2 The software is configured wrongly 3 The connecting line in white board needs to be replaced 1 The horizontal lines ordinate of whole boar
9. eaching training and conference presentation It incorporates the latest high tech research results such as top electronic technology software technology internet technology etc It will be the major instrument for modern information based teaching conference distance education and training gradually substituting for traditional teaching methods and conference mode It may be used by any profession in different situations The IMAGE IQBoardPS provides users with reliable rapid and nimble operation Its features are as follows 1 Operation technology Pressure Sensitive technology Stylus Pen supplied with the board but finger can be used 2 System supported Laptop PC Multi country language Win2000 XP 2003 Vista 3 Board Design Matt high intensity low reflection composite materials high anti abrasion anti chemical erosion diffuse reflection surface eliminating bright spots large angle of visibility high luminance fine definition especially suitable to be a projection screen for good projection effect achieving same vision result for viewers in different positions and enabling extended periods of viewing The board has a dry erase film for use with whiteboard markers Regular cleaning with whiteboard cleaner is necessary Abrasive cleaners will scratch amp Damage surface and lead to dirt ink build up on surface detracting from its performance as a projection surface 4 Physical properties Supports any kind of project
10. on Interface Uninstall Click Start gt Programs gt Returnstar Electronic Whiteboard Software gt Uninstall to uninstall this software You also can open Control Panel select Add Remove Programs and in the list of currently installed Programs select Returnstar Electronic Whiteboard Software then press the Change Remove button to remove 3 Connect the Data Line The connection from the PC to the Board is via the cable supplied with the board The PC connection is via USB and the power to the board is supplied via the USB Ensure that the push connectors from the board pen tray to the board are properly connected also If installing succeeds the indicator light of digital EWB will be green if the indicator light is not lit the data line connection has not been successful if it is red the connection is not stable See FAQs for help with any problem 4 Board Orientation The whiteboard must be oriented calibrated so that the pen or finger is correctly located by the board software To do this click on the Position button in the IQ Board PS program The whiteboard must be connected to your PC and the projector must be projecting the PC image onto the board to be able to use the calibration software A blank white screen will be displayed with a red cross hair Click on the centre of the cross hair with the stylus pen supplied Repeat the procedure as the cross hairs move around the board total of 9 o
11. ontaining driver 1 3 System Requirements PC Pb 800 128MB RAM 1G HDD one USB port OS Win2000 XP 2003 Vista Projector 1024 768 optimal Keystone correction function available VGA port Warning prior to Installation Donotlook directly at the projector light Don t leave cables that may causing tripping If the cables must be put on the floor straighten and tape them to the floor using gaffer tape Environment Please do not put any electrical wiring within 50cm of the EWB Avoid producing and electrical or magnetic disturbance that may affect the normal usage of the equipment Avoid using the IWB in dusty damp or smog bound environments Read the IWB Maintenance section p 19 prior to installation and use Projecting Use the projector output format that matches the QBoardA that is being used When ceiling mounting the projector please make the projector lens level with the top edge of the EWB The centre of the lens must on the horizontal centre of the Whiteboard The distance from the screen is determined by the optics of the projector Keystone correction should be used if necessary The Image ofthe projector must be in the center of the effective area as Figure 2 1 The blue area is the effective area of Whiteboard The image should not be on the pen colour hot keys Transportation It is suggested to repack the digital interactive whiteboard with the original packaging
12. or image resolution 1 5cm Induction Height for writing or clicking 240 S processing rate High response rate sensitive operation 5 Installation Hanging Mode Standard Configuration Moveable Stand Selected Configuration Descending and ascending height ranges from 1 85M to 2 2M 6 Computer Connection Standard USB slot Plug amp Play no need of external power 10m of connection length max 20m extended cable in addition is acceptable 7 Driver Corresponding hardware driver and USB driver are needed supplied B S oftware Soag available but not purchased with this package ications Item no 1 660PS 1 680PS 1 6100PS 1 6112PS Panel Dimension 1270 990 38mm 1660 1270 38mm 2160 1270 38mm 2400 1270 38mm Diagonal 60 80 100 112 Writing Area 1150 870mm 1586 1196mm 2085 1196mm 2275 1196mm Pen Holder Dimension 600 40 90mm 900 40 90mm 1300 46 90mm 1300 46 90mm Format 4 3 4 3 16 9 16 9 Package Dimension 1400x1120x200mm 1780x1400x180mm 2280 1400 180mm 2500 1400 180mm Label net weight 12 1kg 22 1Kg 35 1 kg 45 1 kg Package weight 19 1kg 33 1Kg 45 1kg 55 1 kg Specification and Configuration 1 Product specification Code PS stands for EPressure Sensitive technology code amp the number 60 80 100 or 112 is the diagonal length in inches 2 Standard package supplied Pressure Sensitive IWB Model PS White Board 1 Stylus Pen 2 Wall hanging bracket 1 USB cable 1 Manual 1 CD c
13. parts such as CD user manual package fixing parts batteries the shell the consumption components are all not include into the free repairing or exchanging a purchase clause 7 The user must be able to provide a copy of the original invoice 4 After Sale Service 1 ABI provides a service centre support to service and repair the QBoardPS Contact ABI on 02 9938 6866 to discuss any problems or organize a service 2 Repairing When the warranty period has expired or the damage is not a warranty issue the customer will be charged for any repair Customers can purchase related parts from ABI Pty Ltd When sending the damaged parts back to ABI for repair the customer has to pay the transport costs and repair If the whiteboard surface is damaged the entire surface will need to be replaced Copyright This user manual is for the IMAGE IQBoardPS IWB the copyright belongs to A Brighter Image Pty Ltd We have the right to modify the content of user manual without notice 15
14. r 20 cross hair locations depending on choice When pressing the pen must be vertical to the EWB If you click in the wrong position you need to start the calibration procedure again After completing the calibration it will shut off automatically and the board is ready to use Operation Hints Note The Hot Key buttons on the board are designed to operate with the QSoftware and will not work when used with third party software For best results the following recommendations should be followed 1 Face the whiteboard when operating and writing on the projected image To avoid harm to your sight do not look straight at the projector when you turn back to face the students 2 Instruct students on the use the whiteboard before they use it warning the students not to look directly at the strong light from the projector 3 To avoid harm from improper operation ensure the height of the whiteboard is comfortable for both teachers and students using the board 4 Please restart the computer and try again if the board fails to control computer by pointing pressing in front of the whiteboard 5 If computer control can be achieved by pointing and pressing on the whiteboard but the writing function fails please exit the EWB application software and restart it If it is still unable to write there may be a problem with the EWB application software and we recommend downloading the latest software version from our website for
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