User Manual - Same Day Hot Water
Contents
1. annually depending on your location If the solar contribution during the day is not enough to raise the water to a suitable temperature an electric or gas booster will be required to provide additional heating During good sunny weather the solar collector will normally be able to provide enough hot water but during winter months and inclement weather boosting will be required It is a legal requirement that the water be heated to 60 C on a regular basis to kill Legionella bacteria that can lead to Legionnaires disease Solargain Hot Water Systems Terms and Conditions of Warranty Solargain Pty Ltd ABN 26 136 092 405 THE TERMS AND CONDITIONS OF THE WARRANTY ARE SET OUT BELOW 1 For all warranty issues please call Solargain on 1300 73 93 55 or email sg warranty solargain com au 2 This Warranty is effective for all Solargain Hot Water Systems manufactured and installed after 1 November 2012 3 If the Customer has not paid in full for the Solargain Hot Water System then this Warranty does not apply 4 Solargain Hot Water System and its components are covered by a warranty against defective factory parts or workmanship from the date the Solargain Hot Water System is installed for the relevant period for such component as outlined in Table 1 Warranty Periods If the date of installation is unknown the Warranty commences one 1 Month after the date of manufacture WARRANTY inne M COMPONENT zd2. incorrect or improper installation of the Solargain Hot Water System including but not limited to installation otherwise than in accordance with the instructions contained in the installation manual supplied by Solargain or incorrect system selection c alteration or repair of the Solargain Hot Water System other than by a licensed plumber or by an approved Solargain agent d attachment of any parts or accessories other than those manufactured or approved by Solargain e freezing in regions with minimum temperatures below 15 C in accordance with AS NZS 2712 2007 freeze level 2 f the power supply to the Solargain Hot Water System being cut g power surges h animals birds and or rodents i the solar collector being left dry no liquid circulation and exposed to daily sunlight i e not covered for a period exceeding 14 consecutive days j excessive water pressure negative pressure partial vacuum excessive temperature corrosive atmosphere faulty plumbing and or electrical wiring k sludge sediment as a Document Number HW M 02 Issue Number 3 Revision Date 23 July 14 result of connection to a water supply from filtered or treated sources i e spring dam bore river or town supply from a bore I contamination and corrosion from particles in the water supply m serial tags stickers on any of the components being removed or defaced n the Solargain Hot Water System being relocated from its original
3. its safe operation amount to a major failure le Een Vane The ECV is designed to allow 3 5 of total tank volume to discharge during heating to allow for hot water expansion ECV where i licable 23 Solargain strongly recommends that the consumer PRE update their household insurance policy A pressure reduction valve has been installed to limit the inlet pressure to your new Solargain Water pressure is Water Heater This device Pressure slightly lower than Reduction regulates the incoming pressure previous hot water amp increases life of the cylinder Valve PRV l l l system This device will also protect your cylinder if the mains pressure is increased by the local water authority After Sales Service Guaranteed Solargain pride ourselves in responsive after sales service If the system is still not operating correctly call your local Solargain office on 1300 73 93 55 for further advice Under no circumstances should repairs be attempted by unqualified persons Thank you for joining Solargain in our mission to leading the way to a sustainable energy future Supplier Name Installation Date Supplier Address Plumber if different System Model Type Supplier Phone Document Number HW M 02 Issue Number 3 Revision Date 23 July 14 SOLARGAIN LOCATIONS e Perth Albany Bunbury e Busselton Geraldton Kalgoorlie e Melbourne mm Canberra LO Brisba
4. point of installation and o the water stored in the cylinder exceeding at any time the following levels Total hardness 200 mg litre or p p m Total dissolved solids 600 mg litre or p p m Electrical conductivity 850 uS cm 17 18 19 Chloride 250 md litre or p p m Magnesium 10 mg litre or p p m Sodium 150 mg litre or p p m pH Min 6 5 to Max 8 5 oolargain does not warranty any work conducted by a third party installer of the Solargain Hot Water System This Warranty only applies to the Solargain Hot Water System and its components and does not cover any plumbing or electrical associated parts including but not limited to any parts supplied by any person installing the Solargain Solar Hot Water System To the extent permitted by law Solargain shall not be liable under this Warranty for any consequential loss or damage or any incidental expenses resulting from any breach of this warranty including but not limited to claims for damage to buildings roofs ceilings walls foundations gardens personal belonging or household effects fixtures and fittings or any other consequential loss damage or inconvenience either directly or indirectly due to leakage from the Solargain Hot Water System or any other matter related to the system or its operation oave A Service Call Solargain Basic Troubleshooting Guide 20 The benefits conferred by this Warranty are in additio
5. zi a110 B Parts Only Parts and Labour Flat Panel amp Mounting Kit 5 years 5 years Solargain Glass Lined Tank Does not include element 5 years 5 years thermostat or sacrificial anode Tank Element Thermostat TUO d OE and sacrificial anode y y Solargain i Heat Gas Booster 10 years 3 years Rinnai Gas Booster 10 years 3 years Pressure Temperature Valve PTR 1 year 1 year 5 This Warranty is for normal domestic use of the Solargain Hot Water system only 6 To the extent a claim falls under the Parts Only Warranty Period the Warranty covers the replacement of such failed component in the Solargain Hot Water System free of charge Document Number HW M 02 Issue Number 3 Revision Date 23 July 14 10 11 12 Subject to an area within a 30 kilometre radius of the Solargain Branch or Authorised Distributor from where the unit was purchased Customers outside this area will be subject to any freight costs and any travelling charges incurred by the Solargain representative carrying out the rectification To the extent a claim falls under the Parts and Labour Warranty Period the Warranty covers the repair and or replacement of such failed component in the Solargain Hot Water System and any associated labour costs free of charge Subject to an area within a 30 kilometre radius of the Solargain Branch or Authorised Distributor from where the unit was purchased Customers outside this area will
6. REGISTER YOUR WARRANTY ONLINE www solargain com au warranty registration Congratulations on the purchase of your new Solargain Hot Water System To validate your warranty you must register your product with us within 6 weeks of installation Please contact Solargain on 1300 73 93 55 if you do not have access to the internet rrr 1300 73 93 55 solar energy specialists ga i n C O m e a U Remember the name SOLARGAIN solar energy specialists Solargain The Brand of Choice oolargain is a leading provider and installer of solar energy solutions Our quality and design processes combined with our years of experience in the solar industry has enabled us to develop a world class solar hot water product Thermosiphon Principal Explained The Thermosiphon method is very simple and non mechanical way of harnessing the sun s energy for water heating The cooler water at the bottom of the cylinder is denser than the warmer water at the top As the cooler water flows through the panels the sun s energy heats the water via the collectors and rises up into the storage tank This cycle will continue while the sun is shining and will cease once the sun goes down Open Loop Systems a SOLARGAIN Fa The potable water flows freely through both the tank and A panels This is also known as direct heating which is the most efficient form of capturing the sun s heat Open loop systems are perfect for warm climates Whe
7. STORAGE TANK SOLAR ELECTRIC OR BY A POST BOOST SET AT 70 C GAS CONTINUOUS FLOW CONSUMERS MUST FOLLOW THE GUIDELINES AS STATED IN THIS USER MANUAL Standards and Regulatory Hequirements All Solargain solar hot water systems must be installed by an authorised plumber All installation work must meet local authority standards Australian Standard AS 3500 4 and the National Plumbing Code along with local electrical regulations Where required the relevant electrical and plumbing work will need to be certified to the satisfaction of local regulatory authorities solar Hot Water Storage Tank To obtain maximum performance the solar tank system should be positioned as close as practical to the most used hot water outlets This will reduce the amount of lag time which is the amount of cold water discharged through the outlet before the hot water reaches the outlet Frost Protection oolargain s Close Coupled open loop systems are designed to be installed with a Frost Protection Valve in areas subject to freezing conditions oolargain s close coupled systems have been tested to level 2 severe frost condition according to AS NZS 2712 2007 Appendix E with the use of an approved Frost Protection Valve Warranty will not apply to frost damage collectors if the Frost Valve is determined to be faulty for any reason including valve failure except within the first 12 months Going Away on Holidays If the water heate
8. allation must be completed by registered plumbers gas fitters and electricians that are licensed in the State or Territory in which the installation is completed Installation must include all relevant valves as required by federal state regulations amp must incorporate a 500kPa Pressure Reduction Valve Installation of a Pressure Limiting Valve does not comply with manufactures installation instructions Failure to incorporate a 500kPa Pressure Reduction Valve will void this warranty 13 The electrical system components must be installed in a domestic application and connected to a 240V power supply by a qualified electrician in accordance with AS3000 14 Solargain reserves the right to alter the design components or construction to its Solargain Hot Water System Such alterations shall not constitute a defect in design or construction under this Warranty 15 Any claim under this Warranty must include full details of the defect and or damage to the Solargain Hot Water System All claims must be made within one 1 month of the detection of the defect 16 Dated proof of purchase is required prior to commencement of any work under this Warranty This Warranty does not apply to any defects or damage NOT due to faulty factory parts or workmanship including but not limited to defects or damage caused by or resulting from a accidental damage storm damage vandalism failure due to misuse or abuse or neglect of any kind b
9. be subject to any freight costs and any travelling charges incurred by the Solargain representative carrying out the rectification The decision to repair or replace the component the subject of the Warranty will be entirely at the discretion of Solargain Where a Solargain Hot Water System or a component thereto is repaired or replaced by Solargain the balance of any original Warranty Period will remain effective The repaired or replaced part does not carry any additional warranty period Upon installation of the Solargain Hot Water System itis the consumer s responsibility to register their warranty online www solargain com au warranty registration Consumer must provide the following detail home owners detail product model number product installation date product serial numbers licensed plumber contact details Once you have successfully completed the online registration form you will be notified of successful warranty registration If you do not have access to the internet please contact Solargain on 1300 73 93 55 to register your warranty To be eligible to make a claim under this warranty consumers must register their warranty within 6 weeks of the installation The Solargain Hot Water System must be installed in accordance with Solargain s installation instructions and all relevant local state and national statutory requirements including but not limited to AS3500 4 amp 5 AS5601 AS3000 and AS2712 Inst
10. cloudy days the tank may only gain a small amount of energy during the day Careful planning will be required to avoid running out of hot water if large quantities are drawn during the day In areas where a Day Rate electrical switch is permitted the storage tank can be boosted to ensure hot water is available at the end of the day Document Number HW M 02 Issue Number 3 Revision Date 23 July 14 solargain Hot Water Performance amp Operation Information General facts to know about your Solargain Water Heater The performance and energy savings that you can expect from your Solargain water heater will depend upon a number of factors such as water usage patterns daily temperatures available solar energy and the cost and type of purchased energy being utilized Understanding Solar Contribution Some solar hot water owners make the mistake of thinking that once they install a solar water heater they can turn their element or gas booster off whenever there is sunlight This is incorrect for two reasons Firstly it is a requirement to heat the water to 60 C on a regular basis to kill Legionella bacteria Secondly solar radiation is only half or one third as strong in the winter months compared to summer and therefore is not able to provide the same amount of hot water as in the summer Your solar system is designed to meet virtually 10096 of summer hot water needs and will provide about 50 in the winter averaging about 60 80
11. ed by an authorised plumber at the time of installation or in retrofitting to existing systems CHECK THE WATER TEMPERATURE BEFORE USE SUCH AS WHEN ENTERING A SHOWER OR FILLING A BATH OR BASIN TO ENSURE IT SUITABLE FOR THE APPLICATION AND WILL NOT CAUSE SCALD INJURY Hot water systems can store water at temperatures that can cause scalding Water temperatures over 50 C can scald and care needs to be taken to ensure that injuries do not occur through incorrect use of your water heater THIS WATER HEATER USES 240V AC POWER FOR THE ELECTRICALLY OPERATED COMPONENTS THE REMOVAL OR ATTEMPTED ALTERATION OF ANY ELECTRICAL COMPONENT MUST BE CONDUCTED BY A QUALIFIED ELECTRICAL SERVICE PERSON Care should be taken to avoid coming into contact with any pipe work or fixtures associated with the water heater collector flow and return lines Document Number HW M 02 Issue Number 3 Revision Date 23 July 14 FOR CONTINUED SAFETY OF THIS APPLIANCE IT MUST BE INSTALLED OPERATED AND MAINTAINED IN ACCORDANCE WITH THE MANUFACTURERS INSTRUCTIONS Water from the solar collectors can be hot enough to create pressurized steam which can cause severe scalding under NO circumstances should any alterations be made by unauthorised personnel IN ORDER TO KILL LEGIONELLA BACTERIA IT IS AN AUSTRALIAN STANDARDS REQUIREMENT AS3498 2009 THAT THE HOT WATER IN THE STORAGE TANK BE HEATED UP TO AT LEAST 60 C ON A REGULAR BASIS EITHER WHILE IN THE
12. n installed in cooler climates prone to frost the panels will need mechanical frost protection Closed Loop Systems Insulation Water Storage Cylinder The closed loop system utilises a special anti freeze food grade glycol The glycol flows through the panels and returns to tank outer casing of the tank which transfers the heat to the inner potable water storage cylinder Closed loop systems are ideal for hard water areas or cool climatic conditions which are prone to frost Heat Exchanger Cold Water Inlet Document Number HW M 02 Issue Number 3 Revision Date 23 July 14 HOT WATER CAN CAUSE SERIOUS INJURY WARNING Hot water is dangerous As a safety precaution young children should always be supervised around hot water fixtures THIS WATER HEATER IS ONLY INTENDED TO BE OPERATED BY PERSONS WHO HAVE THE EXPERIENCE OR THE KNOWLEDGE AND THE CAPABILITIES TO DO SO THIS WATER HEATER IS NOT INTENDED TO BE OPERATED BY PERSONS WITH REDUCED PHYSICAL SENSORY OR MENTAL CAPABILITIES IE THE INFIRM AND CHILDREN As solar water heaters can generate water temperature in excess of 80 C regulations require that an approved solar rated tempering valve shall be installed in accordance with the valve manufacturer s instructions This is required to prevent water temperatures supplied to the house exceeding a preset safe maximum The tempering valve is connected to the hot water outlet lines The valve must be fitt
13. n to all other rights and remedies in respect of the Solargain Hot Water System which the purchaser has under the Competition and Consumer Act 2010 and consumer protection legislation of the otates and Territories Nothing in this Warranty has the effect of excluding restricting or modifying m those rights as previous hot water system PROBLEM SOURCE EXPLANATION A tempering valve must be Tempering installed on every solar hot Valve installed water system Tempering valves will mix water down to 50 C 21 Goods presented for repair may be replaced by refurbished goods of same type rather than being Electric booster should be set Electri I repaired Refurbished parts may be used to repair a E fara Wes E CURE replace the goods breaker is switched on Ensure No Hot Water turned on or power is switched on to gas comet booster Ensure mains gas 22 Our goods come with guarantees that cannot be y sipiy hasr t besh iaolated excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably An 850kPa and 99 C PTR valve not configured Pressure foreseeable loss or damage You are also entitled to Temperature Best Cn Lie SQUE TE TIU eet tank which is located on the have the goods repaired or replaced if the goods fail m Relief Valve poc to be of acceptable quality and the failure does not DEUS Sui essential for
14. ne website www solargain com au email sg info solargain com au Document Number HW M Issue Number 3 Revision Date 23 July 14 Solargain Pty Ltd ACN 136 092 405 Copyright 2014 WA PL6680 GF003868 QLD QBCC 1214636 L40595 PL29171 ACT 2010171 NSW 223577C
15. r is left unused for two weeks or more a small quantity of hydrogen gas which is HIGHLY flammable may accumulate in the top water cylinder To dissipate this gas safely it is recommended that a sink or bath hot tap be turned on to dispel a couple of litres of water During this procedure there should be no smoking open flames or any electrical appliances such as washing machines or dish washers operating nearby If hydrogen is discharged through the tap it will make a sound like air escaping Handy Hints about Boosting The following hints are provided to assist you with your operation of your solar water heater 1 Solar energy input is greater on sunny days between 10am and 3pm If possible schedule your large hot water demands e g heavy washing or laundry for as close as possible to the middle of the day 2 Ifa timer is installed boost your tank s water after this 10am to 3pm hot period The sun has made its maximum contribution by this time the booster will then raise the water to the desired temperature if the sun has not done so in winter for example 3 Keep trees in the sun s path at a level where the collectors are not shaded at any time during periods of effective solar radiation OFF PEAK ELECTRICITY amp BOOSTING If the Solargain water heater s in tank electric booster is connected to an Off Peak night rate electrical supply it is important to remember that the booster may only operate late at night On
Download Pdf Manuals
Related Search