External Modem User's Manual
Contents
1. User s Manual User s Manual No part of this publication may be reproduced in any form by any means without the prior written permission Other trademarks or brand names mentioned herein are trademarks or registered trademarks of their respective companies November 2000 Contents CHAPTER I BEPFORE YOU BEGIN e PUR e Cea SE Qa e eaa Pa TN 1 UE go RR 1 E2 1 ES Mim SyS oun xu rou 1 CHAPTER 2 HARDWARE INSTALLATION ss ss0000eeeeeeee 3 2 NIQUE uade ot ute qut eia ee 3 De B KA KAA MAUWA MATAMU muc 3 CHAPTER 3 DRIVER INSTALLATION a 5 3 LUD5mverInstalbitiolh 95 Ls oso he eo e ed Meme oe es us Lu NO KUBA 5 3 2 Driver Installation WIBdOWS 98 oos ee leves oa de vut cede EF e eee uda lei ou n 8 3 3 Driver Installation for Windows Vevey Ue echa e oct Cu pd TU Ee CE PERS 12 3 4 Dever Installation for Windows2. Heedean Tack Witch hand sore bask do pou sent ba peram sl ect heed pam lek you wani Fn perio ancthen cick f Edu TIcublhan Chica thi onion d 001i ale dcin aries ceca 10 pour er ara having a decas Hong 1 Unplug deia Chro th op ion a c bo popan carpik unplug a dere Select Uninstall a device and then click Next Step 5 Step 6 Step 7 Chapter 4 Driver Uninstallation EE W zani Choose Task Yugan regs deace paran orbermpocsad y Highlight Topic 56k External Data Fax Voice Modem Pnp from your device list and then click Next ie ntn rt a Installed on You Competes The folosea had ip on voca conpaulec Claes Erant r I Hu aM rk USE noct Hub Select Yes I want to and then click Next Har zari Daran Confrrs that vou want hs device Click Finish to complete uninstallation 33 External Modem User s Manual d Tomo Hardware Wirz Completing the Add Bamoee Hardware Wizard Takei BUSES eoad e Window sa cres dul the elected deca close Jad 34 CHAPTER 5 COMMAND REFERENCE T
3. alline ha sulliaara hat basn chm d mih Wirdong and hist ihe har not been shewed since il mas tested The you are about to inst does mortan a Hip Feia Gost he mive ank canik vati Tops Dats Voss Modem Pro you maski bo emch For Miciosoft sgeed the windows eb at ME eee In ee f cre alie vani bo Corinne the metalation 19 External Modem User s Manual Step7 Click Finish When Found New Hardware screen appears wait for completing the installation Hardware Winer 5 Completing thre Found New Hardware Wizard ope Frp Vnd sex har miairg the for the device ciga ther Finch When you are done with driver installation you will need to specify the country where you locate upon different telecommunication regulations laws Please proceed to 3 6 Country Selection for Windows 95 98 Me NT 2000 on page 20 for instructions 3 6 Country Selection for Windows 95 98 Me NT 2000 Before starting the modem you may need to specify the country where you locate upon different telecommunication regulations laws Stepl Click Start point to Settings
4. e Eee e yov eae d e eere o de Re eleva 15 3 49 mver Installation Tor Windows 2000 so Ki dia t ee do eee tot b ARR 18 3 0 Country Selection for Windows 95 98 Me N T 2000 oa 1 ascia stsete dae aa 20 3 7 Verity that Your Modem 1s Properly Installed iden et roter edo eft teo vac ur riii eta 22 Bie hick W TINO 8 to eoa Feb UA Eb UN 22 Sc 2 EOL WEDOOWS 2000 scis 24 3 8 Software Installation for Linux Red Hat 6 0 27 CHAPTER 4 DRIVER UNINSTATLEATION win 29 4 1 Uninstallation from Windows 95 98 eee 29 4 Unnstallation WENU ii e b v ee Gees 30 4 3 Uninstallation from Windows 2000 Ro or t P Pate edu vu bs uie b te albo Gey E o et 32 CHAPTERS COMMAND E e vuv ke va Verri VR REF ev bs veo Rea ERE 35 MP BK Gre PHI RR PT 35 1 1 Basic C SAMANI wel D evt bono vao PU Ebo AA 35 2452 Cominands Precedet siste Sort hores c oti tco estacion iat S des 38 I DAE Mod ROUTERS 41 Not Preceded BYA eiecit e tote a oo
5. amp D1 DTR drop is interpreted by the modem as if the escape sequence has been entered The modem returns to the command state without disconnecting amp D2 DTR drop causes the modem to hang up Auto answer is inhibited Default amp D3 DTR drop causes the modem to perform a soft reset as if the Z command were received amp F Fetch Factory Configuration amp F Load Factory Setting amp Gn Select Guard Tone amp G0 amp G Disable guard tone Default amp G1 Select 550Hz guard tone amp G2 Select 1800Hz guard tone amp Kn DTE Modem Flow Control Determines how the modem controls the flow of data between the local DTE and the modem When the modem terminal buffer is nearly full the modem will either send an XOFF or drop CTS to stop the data flow When the buffer 15 nearly empty the modem will either send an XON or raise CTS to start the data flow amp K0 amp K Disable DTE DCE flow control amp K3 Enable RTS CTS DTE DCE flow control Default amp K4 Enables XON XOFF DTE DCE flow control amp K5 Enable RTS CTS and transparent XON XOFF DTE DCE flow control amp Pn Select Pulse Dial Make Break Ratio amp PO amp P Sets a 39 61 make break ratio 10 pps Default 38 Chapter 5 Command Reference amp P1 Sets a 33 67 make break ratio 10 pps amp P2 Sets a 39 61 make break ratio 20 pps amp P3 Sets a 33 67 make break ratio 20 pps amp Rn CTR Signal Select Determines whether CTR operates in accordanc
6. Default Hn Hang Up Goes on hook hangs up H1 Goes off hook ready to dial In Identification 1071 Report the product code 1 Report the hardware checksum 12 Report NVRAM Test Result I3 Report TP56 0 Data Fax Voice 56K Modem l4 Report Firmware Version I5 Report the country code parameter l6 Report Local Phone Status Ln Control Speaker Volume LO L Low volume L1 Low volume L2 Medium volume Default L3 High volume Mn Monitor Speaker On Off MO M opeaker is always off M1 Speaker is off while receiving carrier Default M2 Speaker is always M3 Speaker disabled while dialing Nn Automode Enable NO N Automode detection is disabled N1 Automode detection is enabled Default On Return to On Line Data Mode O0 O Enters ordine data mode without a retrain Handling is determined by the Call Establishment task Generally if a connection exists this command connects the DTE back to the remote modem after an escape x Default O1 Enters ordine data mode with a retrain before returning to ondine data mode 02 Enters ordine data mode with rate re negotiation before returning to on line data mode 36 Chapter 5 Command Reference P Set Pulse Dial as Default Causes the modem to assume that all subsequent dial commands are pulse dials You may omit the P from the dial strings Q Result Code Display Determines whether the modem sends the result codes to the DTE Q0 Q Enables result codes to
7. T V 90 V 34 V 32 bis V 32 V 23 V 22 bis V 22 and V 21 Bell 212A and 103 ITU T V 17 V 29 V 27 ter and V 21 ch 2 Enhanced command set Fax Class 1command Xon Xoff Hardware RTS CTS V 42bis MNP5 V 42 MNP 2 4 Maximum 56000 bps download and 33600 bps download with 28800 26400 24000 21600 19200 14400 9600 4800 2400 and 1200 bps auto fallback Built in speaker with software controllable volume control 550 1800 Hz FCC 15868 30 characters 4 x 36 digits 11 1 40dBm Pulse Dialing Specifications International Make Break Ratin 39 681 33m Break Length Dial Pulse Length Dial Pulse Rate 1 pps 1 pps inter digit Time 55 External Modem User s Manual Appendix C Quick Reference 56 A Bn D En Hn In Ln Mn Nn On p Q Sn T Vn Wn Xn Zn amp Cn amp Dn amp F amp Gn amp Kn amp Mn amp Pn amp Rn amp Sn amp V amp Wn amp Yn amp Zn In Hn Wn Vn Cn gt perte Go On line in Answer Mode Select Protocol to 300 bps or 1200 bps Go On line in Originate Mode Command Echo Hang Up Identification Control Speaker Volume Monitor Speaker On Off Automode Enable Return to On line Data Mode Set Pulse Dial as Default Result Code Display Reading and Writing to S Registers Set Tone Dial as Default Select Word or Digit Result Codes Negotiation Progress Reporting Extended Result Codes Reset Select DCD Options DTR Option F
8. The equipment must also be installed using an acceptable method of connection In some cases the company inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Appendices Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Load Number LN assigned to each terminal device denotes the percentage or the totd load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devic
9. and select System Click Control Panel and then click Modem Configuration button At the path dev enter the single command line setserial tty number uart 16550A IRQ number port I O address For example setserial ttyS2 uart 16550A irq 5 port 0xe400 At the path dev remove the default modem link and then link the modem to the tty you assign in last step For example rm modem In s ttyS2 modem Select one from ttySO to ttyS3depending on what COM port you plug in ttyS0 COMI ttys COM2 ttyS2 COM3 ttyS3 COMA Before starting the modem you may need to specify the country where you locate upon different telecommunication regulations laws Copy the two files tp560i and tp 5601 from the Installation CD into the path When prompted to select serial port select the number you assign in Step 4 When prompted with the country table select the country you locate 27 4 DRIVER UNINSTALLATION 4 1 Uninstallation from Windows 95 98 Me Stepl desktop click on My Computer and right click on Properties Documents Online a y Lam Services Open Explore 5 earch Map Network Drive Disconnect Network Drive Create Shortcut Rename Properties Step2 Click on Device Manager tab and then double click the Modem icon Highlight Topic 56k External Data Fax Voice Modem Pnp and then click on Remove System Properties General Device Manag
10. and then click Control Panel Double click the Modem Regional Settings icon Modem Regional settings Step2 utility will start detecting automatically You may click on the drop down arrow to reset your country and then click OK k Modem Regional Settings 7 5B Bil x COUNTRY DK Detecting COMI 20 Chapter 3 Driver Installation Please select your country and press Step3 for resetting When resetting is finished the following window will appear Click OK to finish your country selection Information Modem reset OK 21 External Modem User s Manual 3 7 Verify that Your Modem is Properly Installed 3 7 1 For Windows 95 98 Me 22 Step 1 Step 2 Click Start point to Settings and then click on Control Panel Double click the Modems icon Note If Location Information is not provided yet you will see the screen below Enter your location information and then click Close If you are using Windows 95 you will not see this window Just proceed to next step Location inform atsar prcade inlamelnn abod your canent so that call can be dialed cone ch Cuneo ale vou in nos Umed Slates of Amaca A het ames jor cis code ee vou n nose Jo you a Mumba bo access line wha e Er The phone saten ab thes uses cm eas E C Puka
11. at 1200 bps CONNECT 14400 20 X X X X Connection established at 14400 bps CONNECT 19200 21 X X X X Connection established at 19200 bps CONNECT 38400 22 X X X X Connection established at 38400 bps CONNECT 57600 23 X X X X Connection established at 56700 bps 49 External Modem User s Manual CONNECT 115200 24 X X X X Connection established at 115200 bps CONNECT 1200TX 75RX 25 X X X X V 23 established transmit at 75 bps receive at 1200 bps CONNECT 75TX 1200RX 26 X X X X V 23 established transmit at 1200 bps receive at 75 bps CONNECT BELL 300 28 X X X X Connection established at Bell 300 bps CONNECT V21 29 X X X X Connection established at V 21 300 bps Display DCE speeds by ATWO and ATW2 CONNECT 16800 15 X X X X Connection established at 16800 bps CONNECT 19200 16 X X X X Connection established at 19200 bps CONNECT 21600 17 X X X X Connection established at 21600 bps CONNECT 24000 21 X X X X Connection established at 24000 bps CONNECT 26400 30 X X X X Connection established at 26400 bps CONNECT 28800 31 X X X X Connection established at 28800 bps CONNECT 31200 32 X X X X Connection established at 31200 bps CONNECT 33600 33 X X X X Connection established at 33600 bps V 90 mode CONNECT 28000 34 X X X X Connection established at 28000 bps CONNECT 29333 35 X X X X Connection established at 29333 bps CONNECT 30666 36 X X X X Connection established at 30666 bps CONNECT 32000 37 X X X X Connection established at 32000 bps CONNECT 33333 38 X
12. dising Highlight the Topic 56k External Data Fax Voice Modem Pnp and then click on Diagnostics tab Modems Properties E ES General Diagnostics The following modems set up on this computer Topic External Data Fax Voice Modem Pnp Add Remove Properties Dialing preferences Dialing fram Mew Location Click Dialing Properties to modify how your calls are dialed Dialing Properties Chapter 3 Driver Installation Step3 Click on More Info Modems Properties ze co 1 pem 56k External Data Step4 Wait for communication with your modem Please Wait Step If your modem is properly installed the command response should appear in the box as the following Click OK to exit the More Info window When returning to Modems Properties window click OK to return to Windows Congratulations You have successfully installed the modem hardware and its driver 23 External Modem User s Manual Part Information Part Interrupt Address UART NS 1655044 Highest Speed 775K Baud Topic 56k External Data Voice Modem Prp Identifier Command Response External Controller Verl 20 CheckSume s TEST OF TP560 Data Fas voice Modem DSP 10 CheckSum 8994 Denmark 0 Controller Verl 20 D ate amp ug 30 14 35 0 1 8 NOTE If your modem fails to respond you w
13. is read in whole seconds Range 0 255 0 01 second 526 RTS to CTS Delay Interval Pertains to synchronous operation only When CTS tracks RTS amp R0 and the modem detects an ON to OFF transition on RTS this register sets the time delay before the modem turns CTS to ON Range 0 255 hundredths of a second 29 Bit Mapped Options Bit Value Description bit0 4 bit 5 6 7 000 AT amp UO 001 AT amp UT 010 AT amp U2 011 AT amp U3 100 AT amp U4 101 AT amp U5 30 Inactivity Disconnect Timer This register determines the length of time in seconds the modem waits before disconnecting when no data is sent or received This function is only applicable to buffer mode Range 0 255 tenths of a second 95 Bit Mapped Options Bit Value Description bit 0 1 00 01 10 W2 1 1 2 0 WO 1 W1 Bit 3 0 NO 1 N1 Bit 4 7 On S97 Bit Mapped Options 47 External Modem User s Manual Bit Value Description bit 0 1 2 000 NO 001 N1 010 2 011 010 011 5 110 N6 111 N7 Bit 7 0 9eCO 1 9eC1 598 Bit Mapped Options Bit Value Description bit 0 1 00 0 01 1 10 H2 1 1 H3 Bit 2 0 GO 1 Gi Bit 3 0 0 1 Ti Bit4 6 000 amp KO 001 amp K1 010 amp K2 011 amp K3 101 amp K4 110 amp K5 599 Energy detection threshold This register can use in Call Progress Mode CPM for dial tae detection threshold The default value is 16
14. pause for 2 seconds if S8 2 and then dial 8867128423 6 3 2 Dialing a Stored Number Command line AT amp Z2 T03 709394 lt CR gt Command line ATDS 2 lt CR gt The first command line store the dial string 709394 to the 3rd location in Afterwards you can use the second command line to dial this stored number The dial string 709394 will appear on the screen to indicate the number being dialed 50 Chapter 6 Modem Reference 6 3 3 Manual Answer an Incoming Call Command line ATA CR The factory setting of the S register SO is S020 This condition disables the auto answer capability so that you must issue an ATA command to answer a call At power up your modem always monitors if there are incoming rings If incoming rings are detected your modem will display result codes on the screen as RING RING Seeing that you may issue the ATA command to answer the call This command must be entered within the quiet interval between any two rings 6 3 4 Auto Answer an Incoming Call Command line AT S022 amp W amp Y CR Auto answer can be enabled by changing the setting of the Sregister SO to a value between 1 and 255 In the above command line S022 instructs the modem to answer an incoming call automatically after the 2nd ring The amp W command writes this configuration to profile 0 in amp Y command instruct the modem to load profile 0 as the active configuration on power up The last tw
15. the DTE Default Q1 Disables result codes to the DTE T Set Tone Dial as Default Causes the modem to assume that all subsequent dial commands are tone dial Vn Select Word or Digit Result Codes VO V Displays result codes in digital format V1 Displays result codes in verbose format Default W Connect Message Control This command controls the format of CONNECT messages WOW Upon connection the modem reports only the DCE speed e g CONNECT 19200 Subsequent responses are disabled Upon connection the modem reports line speed the error correction protocol and the DTE speed respectively Subsequent responses are disabled W2 Upon connection the modem reports the DCE speed e g CONNECT 14400 Subsequent responses are enabled Default Upon connection the modem reports line speed the error correction protocol and the DTE speed respectively Subsequent responses are enable xn Extended Result Codes This command selects which subset of the result messages will be used by the modem to inform the DTE of the results of commands Blind dialing is enabled or disabled by country parameters If the user wishes to enforce dial tone detection a W can be placed in the dial string see Note that the information below is based upon the default implementation of theX results table If the modem is in facsimile mode FCLASS 1 the only message sent to indicate a connection is CONNECT wi
16. value corresponds to an ASCII A value over 127 disables the escape process i e no escape character will be recognized Range 0 255 ASCII decimal S3 Line Termination Character S3 sets the decimal value of the command line and result code terminator character Pertains to asynchronous operation only Range 0 127 ASCII decimal S4 Response Formatting Character S4 sets the decimal value of the character generated by the modem as part of the header trailer and terminator for result codes and information text along with the S3 parameter If the value of S4 is changed in a command line the result codes issued in response to that command line will use the new value of S4 The Response Formatting character is output after the Line Termination character if verbose result codes are used Range 0 127 ASCII decimal S5 ASCII Value of Backspace Character 5 5 stores the ASCII value of the backspace character The backspace is used to edit a command line If your computer does not recognize the default as a backspace change the value Range 0 127 ASCII decimal S6 Wait Time before Blind Dialing 5 6 controls how long the modem waits after it goes off hook before it dials the first digit of the telephone number The modem always pauses for at least 3 seconds even if S6 15 set to less than 3 seconds 44 Chapter 5 Command Reference Range 3 7 seconds S7 Wait for Carrier after Dial 57 controls how long th
17. 127 7F DEL 59 External Modem User s Manual Appendix F FCC DOC REQUIREMENTS F 1 FCC General Information The Federal Communications Commission FCC of the United States restricts specific uses of modems and places registration responsibilities on both the manufacturer and the individual user 1 The modem may not be connected to a party line or to a coin operated telephone YA The modem manufacturer must make any repairs to the modem to maintain valid FCC registration Notification to telephone company is no longer required prior to connecting registered equipment but upon request from the telephone company the user shall tell the telephone company which line the equipment is connected to as well as the registration number and ringer equivalence number of the registered prot ective circuitry FCC information is printed on a label on the bottom of the modem F 2 FCC Notice This equipment has been tested and found to comply with the limits for a digital device pursuant to Subpart B of Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates and uses radio frequency energy and if not installed with the instructions may cause interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to ra
18. 42 KIA 43 2 4 T 43 9 4 2 Glossar ROPISECIS wands ate 43 CHAPTER 6 MODEM REFFRENCE iii 49 ON cae ei cere ie ern aba 49 AA EL 49 DpHCattOn Example S oni ort E A AA Aenea 50 Goel Dialis a Remote aa 50 6 5 2 alins Ka BIN DCE o veto 50 Manual Ans wera Income n editam aeree te bred adden etd ee Mss 51 6 3 4 Auto Ans wer an Incoming Call ud da der eco cedri i De Red iato d ou ha EO SERE E o ar EE pu RS bo ded 51 6 5 5 VOICE Data Swie i aai 51 APPENDICES a A A 53 Appendix A gt Caller ID Commands OptUOn2l 53 Appendix B pee N 55 C QUICK IR Cele NCC roit nad spas Gv 56 CERE 57 Appendix ASCIDCODB LABLE e tor E Lee eee 59 Ap
19. D1 10 amp D2 11 amp D3 bit 5 0 amp CO 1 amp C1 bit 6 0 8 590 1 amp 51 22 Bit Mapped Options Bit Value Description bit O 1 00 Select LO 01 Select L1 10 Select L2 11 Select L3 bit 2 3 00 Select MO 01 Select M1 10 Select M2 11 Select M3 bit 4 5 6 000 Select XO 001 Select X1 010 Select X2 011 Select X3 100 Select X4 bit 7 RESERVED S23 Bit Mapped Options Bit Value Description Bit 0 1 2 3 0000 Communications rate 300 bps 0001 Communications rate 600 bps 0010 Communications rate 1200 bps 0011 Communications rate 2400 bps 0100 Communications rate 4800 bps 0101 Communications rate 9600 bps 0110 Communications rate 19200 bps 46 Chapter 5 Command Reference 0111 Communications rate 38400 bps 1000 Communications rate 57600 bps 1001 Communications rate 115200 bps bit 4 5 00 Even parity 01 None parity 10 Odd parity 11 Mark parity bit 6 7 00 amp GO 01 amp G1 10 amp G2 525 Delay to DTR 525 serves two purposes When the modem is operating in synchronous mode 1 the value assigned to S25 specifies the length of time the modem waits after a connection has been made before examining DTR This allows the modem to ignore an ON to OFF transition of DTR giving the user time to disconnect the modem from the asynchronous terminal and attach it to a synchronous terminal without forcing the modem back to the asynchronous command mode During this time the value for S25
20. Stepl Click Start point to Settings and then click Control Panel Double click the Modems icon Accessibility Add Remove Console Date Time Options Frogram Modem Devices Regio D Keyboard Mouse Multimedia Network Installs new modem and changes modem properties Step2 Highlight Topic 56k External Data Fax Voice Modemand then click Remove 30 Chapter 4 Driver Uninstallation Modems Properties 2 External D ata F oice Y OM Step3 prompted click Yes Step4 You will return to Modems Properties window and find the modem device is removed Click Close to exit this window Modems Properties Te arie 31 External Modem User s Manual 4 3 Uninstallation from Windows 2000 32 Step 1 Step 2 Step 3 Step 4 Click Start point to Settings and then click on Control Panel Double click the Add Remove Hardware icon Cobre ka e E EET t m Fee Fagera Scared Comm Opters Tanks curare hadas e cnt Click Next Bene Bar are mm W elcome bo the Hardware Wizard Ther smi acd rariss unplun and echa nd oos hormis connus check Mid Select the Uninstall Unplug a device option and then click Next Hardware em
21. This register determine the detection threshold for call progress tone 48 CHAPTER 6 MODEM REFERENCE 6 1 Troubleshooting This chapter describes common problems in the installation configuration and regular usage of your Fax Data Modem To test the Fax Data Modem a communication software package is needed and the package must include a mode that allows you to operate your Fax Data Modem by directly issuing internal commands to the modem Follow the procedures in the following sections to resolve these common problems No Response From Your Modem 1 If you are using the internal add on card modems make sure that the COM port address you have set your modem to corresponds to the appropriate selection in the communications software which you are using 2 Issue the ATZ command to reset your modem The returned result code should be 0 or K depending on what communications program you are using Your modem is OK if you get one of these responses If there is no response after issuing the ATZKCR gt continue to the next step 3 Check if there are any other interface cards in your computer that use the same COM port address as your modem If so you must set your modem to another COM port address 4 Issue the command AT amp F amp W CR if a 0 or result code is displayed on the screen your modem is OK Otherwise contact your dealer for assistance Your Modem Does Not Connect After It Has Dialed a Phone Number The probl
22. XXX Connection established at 33333 bps CONNECT 34666 39 X X X X Connection established at 34666 bps CONNECT 36000 40 X X X X Connection established at 36000 bps CONNECT 37333 41 X X X X Connection established at 37333 bps CONNECT 38666 42 X X X X Connection established at 38666 bps CONNECT 40000 43 X X X X Connection established at 40000 bps CONNECT 41333 44 X X X X Connection established at 41333 bps CONNECT 42666 45 X X X X Connection established at 42666 bps CONNECT 44000 46 X X X X Connection established at 44000 bps CONNECT 45333 47 X X X X Connection established at 45333 bps CONNECT 46666 48 X X X X Connection established at 46666 bps CONNECT 48000 49 X X X X Connection established at 48000 bps CONNECT 49333 50 X X X X Connection established at 49333 bps CONNECT 50666 51 X X X X Connection established at 50666 bps CONNECT 52000 52 X X X X Connection established at 52000 bps CONNECT 53333 53 X X X X Connection established at 53333 bps CONNECT 54666 54 X X X X Connection established at 54666 bps CONNECT 56000 55 X X X X Connection established at 56000 bps 6 3 Application Examples 6 3 1 Dialing a Remote Modem Command line ATDP9WT002 886 7128423 CR This command line instruct the modem to dial a remote modem through a PBX The modem first use pulse dialing to dial 9 the access code of the PBX wait for outside dial tone and then use touch tone dialing to dial 002 once one second continuous dial tone is detected within 30 seconds
23. ation When installation is complete click Finish Add New Hardware Wizard Windows will continue to detect another device Select Specify the location of the driver Advanced and then click Next Again select Search for the best driver for your device and check only the Specify a location checkbox The location should be x DriverWinME where x is your CD ROM drive Otherwise repeat step 2 to specify the location Click Next Add New Hardware Wizard DiDrive 13 External Modem User s Manual Step7 Windows will find the driver for the device Click Next to continue Add New Hardware Wizard Step 8 When installation is complete click Finish When you are done with driver installation you will need to specify the country where you locate upon different telecommunication regulations laws Please proceed to 3 6 Country Selection for Windows 95 98 Me NT 2000 on page 20 for instructions 14 Chapter 3 Driver Installation 3 4 Driver Installation for Windows NT 4 0 Stepl Start Windows NT4 0 Click Start point to Settings and then click on Control Panel Double click the Modems icon Control File Edit View Help Accessibility Add Remove Console Date Time Options Programs mw E Devices Display Fonts Internet Keyboard 8 Mouse Multimedia Network ODBC Card Installs a new modem and changes modem properties A Step2 In I
24. cts connect speed 2400bps 2 Selects connect speed 4800bps 3 selects connect speed 7200bps Id Selects connect speed 9600bps 5 Selects connect speed 12000bps 6 Selects connect speed 14400bps 7 Selects connect speed 16800bps 8 Selects connect speed 19200bps 9 Selects connect speed 21600bps Selects connect speed 24000bps I11 Selects connect speed 26400bps I12 Selects connect speed 28800bps I13 Selects connect speed 31200bps I14 Selects connect speed 33600bps Dafault select V 90 H Selects connect speed 28000bps 2 Selects connect speed 29333bps 3 selects connect speed 30666bps 4 Selects connect speed 32000bps 5 Selects connect speed 33333bps 6 Selects connect speed 34666bps 7 Selects connect speed 36000bps 8 Selects connect speed 37333bps 9 Selects connect speed 38666bps Selects connect speed 40000bps I11 Selects connect speed 41333bps H12 Selects connect speed 42666bps 13 Selects connect speed 44000bps 4 Selects connect speed 45333bps 115 Selects connect speed 46666bps 116 Selects connect speed 48000bps 17 Selects connect speed 49333bps 118 Selects connect speed 50666bps 119 Selects connect speed 52000bps 20 Selects connect speed 53333bps D1 Selects connect speed 54666bps D22 Selects connect speed 56000bps Dafault Gn User Abort Selection G0 G Enables key abort feature Default G1 Disables key abort feature Hn Auto Retrain Selection H0 H Disables auto re
25. d the number of bits that can be transmitted in one second The analog data signal that a modem sends over telephphone wires Where x 1 2 3 or 4 COMXx is the name address of serial communications ports on personal computers Each serial port in a personal computer has a different number Clear To Send The assumed value that is used for a command parameter when no other value is explicitly provided Data Carrier Detect Data Communication Equipment Data Terminal Equipment Dual Tone Multi Frequency for touchtone dialing Data Terminal Ready Frequency Shift Keying The ratio of the off hook make to on hook break interval is the make break ratio in pulse dialing A combination of the words MOdulator and DEM odulator Modems transform digital data into analog signals and back again An area of memory inside the modem where the default configuration profile is stored Values recorded in this memory will not be lost when the power is turned off The condition when the modem has picked up the telephone line A modem state in which the modem accepts interprets and executes commands from an asynchronous computer or terminal The condition when the modem has not picked up the telephone line the telephone is hung up A carrier signal link with a remote modem has been established communication is in progress A modem state in which the modem is connected with a remote modem Data can be sent or received from t
26. dio or television reception which can be determined by turning the equipment off and on the user is encourage d to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e X Consult the dealer or an experienced radio TV technician for help Shielded interconnect cables and a shielded power cord must be employed with this equipment to insure compliance with the pertinent RF emission limits governing this device Changes or modifications not expressly approved by the manufacturer could void the user authority to operate this equipment Note The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment F 3 DOC Notice 60 Notice The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the user satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company
27. e modem waits for a carrier signal from a remote modem after originating a call or from the calling modem after going off hook when answering a call S 7 also controls how long the modem waits for a one second continuous dialtone after dialing a number followed by the W dial modifier If the modem detects a one second continuous dialtone within the specified wait time it proceeds to dial Range 1 255 seconds S8 Pause Time for Comma wo 58 controls how long the modem pauses when a comma is encountered in a dial string while executing a dial command Range 1 255 seconds S9 Carrier Detect Response Time 5 9 determines how long a carrier signal must be present for the modem to confirm it The longer the response time the easierit is for the modem to correctly recognize a carrier without mistaking other signals or transient noise on the line as a carrier Range 1 255 tenths of a second 510 Lost Carrier To Hang Up Delay 510 sets the length of time in tenths ofa second that the modem waits before hanging up after a loss of carrier This allows for a temporary loss of carrier without causing the local modem to disconnect When S10 is set to 255 the modem functions as if a carrier is always present The actual interval the modem waits before disconnecting is the value in S10 minus the value in S9 Therefore the value in S10 must be greater than that in S9 or else the modem disconnects before it recognizes the carri
28. e with the EIA 232 D specification or remains ON amp R1 amp R will become active when RTS is On amp RO CTS is always ON Default amp Sn DSR Option Determines whether DSR operates in accordance with the ELA 232 D specification or remains ON amp S0 amp S DSR is always ON Default amp S1 DSR will become active after answer tone has been detected and inactive after the carrier has been lost amp Un Protocol Selection amp U0 amp U V 90 mode Default amp U1 V 34 mode amp U2 V 32bis V 32 V 22bis mode amp U3 Bell 103 300bps mode amp U4 V 21 300bps mode amp U5 V 23 mode amp V View Configuration Profiles amp V Displays the active configuration profile amp W Store the Current Configuration to Nonvolatile RAM amp W0 amp W Writes the current active configuration to profile 0 in nonvolatile RAM Default amp W1 Writes the current active configuration to profile 1 in nonvolatile RAM amp Yn Select the Default Profile amp Y0 amp Y Uses profile 0 on power up Default amp Y1 Uses profile 1 on power up amp Zn Store Telephone Numbers n 0to2 amp Zn Store one of four dial strings including a telephone number of up to 31 digits in nonvolatile RAM For example to store the telephone number 002852117 to RAM location 1 issue the following command Command AT amp Z1 2002852117 CR In Connect Speed Selection Selects connect speed 1200bps 39 External Modem User s Manual TA Sele
29. em may have several causes The phone line may be too noisy or the telephone cord may be poor Try the line with a regular phone Also the remote modem may not recognize your modem baud rate You Can Transmit After You Have Connected to the Remote Modem In this case check the communication parameters of the remote modem then configure your software to the same number of data bits stop bit and parity 6 2 Result Codes The modem sends a response to the user via the screen after a command is issued As shown in the figure below there are two forms for each result code Modem Response code and digit code Response Digital Uyalue in ATXn Description OK 0 X X X X X Command executed without errors CONNECT 1 X X X X X Connect to another modem RING 2 X X X X X Detect an incoming ring NO CARRIER 3 X X X X X Carrier lost or never detected ERROR 4 X X X X X Invalid command or invalid character CONNECT 1200 5 X X X X Connection established at 1200 bps NO DIALTONE 6 X xX Dial tone not detected within timeout BUSY 7 X Detected a busy tone after dialing NO ANSWER 8 X X No ringback or quiet answer was detected CONNECT 300 9 X X X X Connection established at 300 bps CONNECT 2400 10 X X X X Connection established at 2400 bps CONNECT 4800 11 X X X X Connection established at 4800 bps CONNECT 9600 12 X X X X Connection established at 9600 bps CONNECT 7200 13 X X X X Connection established at 7200 bps CONNECT 12000 14 X X X X Connection established
30. ep 11 Click Finish to complete installation wf ud When you are done with driver installation you will need to specify the country where you locate upon different telecommunication regulations laws Please proceed to 3 6 Country Selection for Windows 95 98 Me NT 2000 on page 20 for instructions External Modem User s Manual 3 2 Driver Installation for Windows 98 Step 1 Step 2 Step 3 Start Windows 98 The Add New Hardware Wizard appears announcing the detecting of a new hardware Click Next Insert the provided Installation CD into your CD ROM drive Add New Hardware Wizard Select Search for the best driver for your devi ce and click Next H ow Hi m Check Specify a location Click Browse to locate the path of the driver x Driver Win9x where x is your CD ROM drive and click OK Click Next Add New Hardware Wizard DADrivert tingx hd Ex Step 4 Step 5 Step 6 Chapter 3 Driver Installation When Windows finds the driver file for the device click Next Add New Hardware Wizard Click Finish to complete the installation Add New Hardware Wizard Windows will continue to detect another device Click Next Add New Hardware Wizard External Modem User s Manual Step 7 Step 8 Step 9 10 With Search for the best driver for your device checkbox selected click Next m E TIT d Agai
31. er Range 1 255 tenths of a second 511 Touchtone Tone Duration 11 sets the duration of tone in dialing This value has no effect on pulse dialing Range 50 255 milliseconds 12 Escape Guard Time S12 determines the escape guard time The escape guard time is the minimum waiting time required before and after entering the escape code three consecutive escape characters in the on line state It is also the maximum waiting time allowed between any two consecutive escape characters If the waiting time before or after the 45 External Modem User s Manual escape code is shorter than the guard time or if the waiting time between consecutive escape characters is longer than the guard time then the modem does not recognize the escape command and stays on line If the escape guard time is set at 0 second it is impossible to return the modem to command state Range 0 255 fiftieths of a second 514 Bit Mapped Options Bit Value Description bit E 0 Disabled 1 Enabled bit 2 Q 0 Disabled 1 Enabled bit 3 V 0 Numeric 1 Verbose bit 4 5 amp P 00 39 61 make to break ratio 10pps 01 33 67 make to break ratio 10pps 10 39 61 make to break ratio 20pps 11 33 67 make to break ratio 20pps bit 6 P or T 0 T Tone dial 1 P Pulse dial bit 7 0 Answer mode 1 Originate mode 21 Bit Mapped Options Bit Value Description bit 0 RESERVED bit 2 0 amp RO 1 amp R1 bit3 4 00 amp DO 01 amp
32. er Hardware Profiles Performance Properties Refresh Remove View devices by type View devices by connection HH Computer CDROM Disk drives f aml Display adapters AS Floppy controllers H 4 Hard disk controllers ma Keyboard E Modem Topic 56k External Data Fax Voice Modem Prip EH EH Monitors Fy Mouse HER Network adapters H Ports COM amp LPT Sound video and game controllers System devices Universal Serial Bus controllers Step3 confirm message appears click OK 29 External Modem User s Manual Confirm Device Removal Ea Topic 56k External Data Fas Voice Modem Pnp Warning You are about to remove this device from your system Step4 You will return to System Properties window and find that your modem is removed from the hardware list Click on Close to return to Windows System Properties Ea General Device Manager Hardware Profiles Performance View devices by type View devices by connection 2 CDROM Disk drives Display adapters AS Floppy disk controllers fy Hard disk controllers ET i Keyboard Monitors A Ty Mouse Network adapters Ports amp LPT Sound video and game controllers H System devices H Universal Serial Bus controllers Properties Refresh Print 4 2 Uninstallation from Windows NT 4 0
33. es does not exceed 100 Note Locate an analog telephone line Many offices have digital telephone lines which will not work with a modem Warning Do not connect your modem to a digital telephone line Modems are designed for use only with analog telephone lines connecting to a digital telephone line may damage the modem Verify that the line is analog before connecting Fax machines use analog telephone lines If you can t find an analog voice line find a fax machine and use its line 61
34. etch Factory Configuration Set Guard Tone DTE Modem Fl ow Control Communication Mode Select Pulse Dialing Make Break Ratio CTS Option DSR Option View Configuration Profiles Store the Current Configuration to Nonvolatile RAM Select the Default Profile Store Telephone Numbers n 0 to 2 Connect Speed Selection User Abort Selection Auto Retain Selection Operating Mode Control Single Line Connect Message Enable Enable Disable Data Compression Answer Pause Initiate a Hookflash Return to Command State after Dialing Tone Control Perform MNP Pulse Dialing Dial a Stored Number Touchtone Dialing Wait for Dialtone Repeat Command Escape Appendix D Glossary ASCII Baud Rate Blind Dialing BPS Carrier Signal COMx CTS Default DCD DCE DTE DTMF DTR FSK Make Break Ratio Modem Nonvolatile Memory Off Hook Off Line Command State On Hook On Line On Line State On Line Command State Parity Appendices An acronym for American Standard Code for Information Exchange ASCII is a seven bit code which defines 128 standard characters including control characters letters numbers and symbols An extra 128 characters comprise the extended 5 set The transmission rate between two serial devices e g modems fax machines etc Measured in Bits Per Second In blind dialing the modem continues to dial regardless of the existence of a dialtone ring or busy signal Bits Per Secon
35. he remote modem in this state No commands will be accepted from the modem except the escape command which will bring the modem into the on line command state A modem state in which the modem can accept or execute commands from an asynchronous computer or terminal while remaining connected with the remote modem The user can return the modem to the on line state by issuing the command or put it into the off line command state by issuing command such as ATZ or ATH An error checking method by which the modem verifies that the data just sent is correct 57 External Modem User s Manual 58 Pps Profile Protocol PSK Pulse Dialing QAM Result Codes RAM ROM RTS RX S Register Serial Port Touchtone Dialing TX Pulse per second A list of default settings A technical specification for serial communications the protocols supported by the modem are listed in Appendix B Phase Shift Keying A dialing form in which each digit is represented by a series of pulses Rotary telephones all use pulse dialing Quadrature Amplitude Modulation The response the modem returns to the screen upon executing a command Random Access Memory Read Only Memory A chip inside the modem which stores the factory default settings This memory cannot be changed Request To Send Reception RAM locations in the modem which store the active configuration See Trellis Coded Modulation A dial
36. his chapter includes all commands S Registers supported by the modem Before using the commands make sure your communications software package provides the function of operating the modem through its internal commands If your software does not support the function ignore Chapter 4 and 5 More than one command can be placed on a single line and if desired separated with spaces for readability Once the carriage return Enter key is pressed the command line will be executed A line with no carriage return is ignored If you come across terms that you don t understand consult the glossary Words in boldface type are command names commands or default settings Carriage returns Enter are noted with CR or ENTER this does not mean to enter these characters literally but instead to press the Enter key The modem accepts either upper or lower case characters in the command line and ignores any space within or between commands Typing errors can be corrected with the Backspace key Exceptions are noted in the description of specific commands Variables and x are listed in italics Punctuation symbols 2 use as dial modifiers are listed alphabetically according to their English names at the beginning of Section 4 2 Where two commands are separated by a slash either command will have the same effect For example if the command is listed as BO B issuing either BO or B will have the same effect Note Except for the A command a
37. ill see an error message Make sure your modem is properly installed and turned on If your modem still fails to respond you may need to remove the driver and reinstall again 3 7 2 For Windows 2000 Stepl Click Start point to Settings and then click Control Panel Double click the 24 Phone and Modem Options icon Er rns pases eue c9 1 lumen UE 01 Til Acute Comunes voa dating vilam grat AA Marcion Linea 3 Marcius 20 Suncor amp maT 6 pare Hy cnr Note If Location Information is not provided yet you will see the screen below Enter your location information and then click OK Chapter 3 Driver Installation Bahar vau can make any phore or moden Window needs be niomalipn abeul you cured lec aon Se acu indi Usted Slates of ge pode o code are pou in now Il pra died a Mumba bo acces ody Ins what mb The pon ne zyzinm s hes use Toredsing C Pubs dang Eum Step2 In Phone And Modem Options window click on Modems tab Highlight the Topic 56k External Data Fax Voice Modem Pnp and then click on Properties Phone And Modem Options ea x
38. ing format in which each digit is represented by a musical frequency Transmission Appendices Appendix E ASCII CODE TABLE Decimal Hex Value Decimal Hex Value Decimal Hex Value Decimal Hex Value 000 00 NUL 032 20 space 064 40 Q 096 60 001 01 SOH 033 21 065 41 A 097 61 a 002 02 STX 034 22 066 42 B 098 62 b 003 03 ETX 035 23 067 43 099 63 004 04 036 24 068 44 100 64 9 005 05 037 25 069 45 101 65 006 06 038 26 8 070 46 102 66 f 007 07 BEL 039 ag s 071 47 103 67 g 008 08 BS 040 28 072 48 H 104 68 h 009 09 HT 041 29 073 49 105 69 010 0A LF 042 2A 074 4A J 106 6A 011 0B VT 043 2B 075 4B K 107 6B k 012 FF 044 076 4C L 108 6C 013 00 CR 045 2D 077 4D M 109 6D m 014 SO 046 2E 078 4E N 110 6E n 015 OF SI 047 2F 079 4F 111 6F 016 10 048 0 080 50 112 70 017 11 DCI 049 31 1 081 51 Q 113 71 q 018 12 DC2 050 32 2 082 52 R 114 72 r 019 13 DC3 051 33 3 083 53 S 115 73 5 020 14 DC4 052 34 4 084 54 T 116 74 t 021 15 NAK 053 35 5 085 55 U 117 75 022 16 SYN 054 36 6 086 56 V 118 76 V 023 17 ETB 055 087 57 W 119 27 w 024 18 CAN 056 38 8 088 58 X 120 78 025 19 057 39 9 089 59 Y 121 79 y 026 1A SUB 058 3A 090 7 122 7 2 027 1B ESC 059 3B 091 5B 123 7B 028 1C FS 060 3C 092 124 7 029 1D GS 061 3D 093 5D 125 7D 030 RS 062 gt 094 126 7 031 US 063 095 5F
39. ission for further entrance Pause placed anywhere in the dial string tells the modem to pause for the number of seconds specified by Sregister S8 before processing the rest of the dial string Initiate a Hookflash 41 External Modem User s Manual placed anywhere in the dial string tells the modem to initiate a hookflash which means to hang up for 0 5 seconds and then go off hook again before processing the rest of the dial string This modifier allows access to PBX features like call transferring to Command State after Dialing which must be placed at the end of the dial string returns to the command state after dialing the number placed ahead of it A long telephone number would overflowthe 40 character command buffer if placed all in one command line so it must be broken into two or more command lines Each part includes part of the number and all but the last command line end with the followed by a carriage return Tone Control Toggles calling tone enable disable applicable to current dial attempt only P Pulse Dialing P placed ahead of a number tells the modem to dial a number using pulse dialing S Dial a Stored Number S 15 used to dial one of four numbers stored in nonvolatile memory For example instead of entering a dial string you can use this command Command ATDTS 1 lt CR gt T Touchtone Dialing T placed ahead of a number tells the modem to dial a number using
40. l Dialing Rules Modems Advanced Add Remove Properties Cancel Apply Step3 Click on Diagnostics tab and then click on Query Modem 25 External Modem User s Manual 26 Step 4 Step 5 ET P yv RE A 3 7 4 Topic 56k External Data Fax Voice Modem Pnp Hardware Ib SERENLIM STOP DUT Command Response Quer Modem Logging Append to Log Wait for communication with your modem Please Wait Communicating with Modem This may take a few minutes Cancel If your modem is properly installed the command response should appear in the box as the following Click OK to exit the window When returning to Phone And Modem Options window click OK to return to Windows Congratulations You have successfully installed the modem hardware and its driver Chapter 3 Driver Installation Topic 56k External Data Fax Voice Modem 1 Prop 2 x General Diagnostics Advanced Modem Information Hardware ID ATOOVIEO OK AT GMM COMMAND SUPPORTED AT4FCLASS 01 8 ATHCLS COMMAND SUPPORTED Quer Modem Logging Append to Log View log Cancel 3 8 Software Installation for Linux Red Hat 6 0 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 After hardware installation power on your modem and start Linux RedHat Click System Menu button
41. lo po o sean For dres Flea Sach Gey for the harduuane decer a Topit Eternal Dala Yoe Modem Thee cul sbi diees iribe died daisha se on poir tinpi and n ang cl tha Foll locators thal ye Tg chart the meach poe ie MEI Tea is LUN d reel he Flop pp or CO before clielang search legione dirk dier CORO drar Spada location cma 18 Step 4 Step 5 Step 6 Chapter 3 Driver Installation Click Browse to locate the path of the driver x Driver W2K where x is your CD ROM drive and click OK Find Mew Handeare Wizard l lreart Ihe manufacturer s dgk into Tha dove 3 sd ten click Cancel Copp files from E Brows When Windows finds the location of the driver click Next me ahi rig Filet Search Harus The has seerchang for drei bow vna bese mes The found dives for Fe lolong e 5k Data Fax yona Modem indar crier bor thi ina dee dier da found chock Hear ea CR When Digital Signature Not Found window appears click Yes to continue Digital Signature Not Found zi The kizio
42. n select Spedfy a location checkbox and the location should be x Driver Win9x where x is your CD ROM drive Otherwise repeat step 3 to specify the location Click Next Add New Hardware Wizard DADrivertingx lt e __ When Windows finds the driver file click Next Add New Hardware Wizard Chapter 3 Driver Installation Step 10 Click Finish to complete the installation Add m E aid TIT d When you are done with driver installation you will need to specify the country where you locate upon different telecommunication regulations laws Please proceed to 3 6 Country Selection for Windows 95 98 Me NT 2000 on page 20 for instructions 11 External Modem User s Manual 3 3 Driver Installation for Windows Me Step 1 Step 2 Step 3 12 Start Windows Me The Add New Hardware Wizard appears Insert the Installation CD into your CD ROM drive Select Specify the location of the driver Advanced and then click Next Add New Hardware Wizard With Search for the best driver for your device selected uncheck the Removable Media checkbox and then check only the Specify a location checkbox Click Browse to locate the path of the driver xMDriverWinME where x is your CD ROM drive and click OK Click Next Add New Hardware Wizard Windows will find the driver for the device Click Next to continue Add New Hardware Wizard Step 4 Step 5 Step 6 Chapter 3 Driver Install
43. nd the escape command described in Section 4 3 all commands must be prefixed with the attention code AT For instance the A command below would be entered as A lt gt Without the AT prefix the command line cannot be executed Once entered AT cannot be deleted with the Backspace or Delete keys 5 1 AT Commands 5 1 1 Basic Command Set A Go On line in Answer Mode This command instructs the modem to go off hook immediately and then make a handshake with the remote modem Handshaking is not available during leased line operation Ais usually used to manually answer an incoming call or to switch from voice conversation to data communication Bn Select Protocol to ITU V 22 or Bell 212A BO B Selects ITUV 22 protocol once the command line prefix AT has been entered at the 1200 bps data rate B1 Selects BELL 212A protocol once the command line prefix AThas been entered at the 1200 bps data rate Default D Go On line in Or iginate Mode D instructs the modem to go off hook immediately and automatically dial the number contained in the dial string following D The dial string may contain any of the dial modifiers contained in the following section The D command without a dial string is usually used to switch from voice conversation to data communication or to call a remote modem in leased line operation mode 35 External Modem User s Manual En Command Echo EO E Disables command echo E1 Enables command echo
44. nnector according to your computer s serial port Step3 Plug one end of the RF 11 phone cord into the LINE jack on the modem and plug the other end into your phone jack Step4 _ Plug the AC adapter into the modem s AC IN jack and plug the other end into electrical outlet The diagram below illustrates the typical external modem connection F EXTERAAL MODEM TM PORT F POWER 2 2 LED Indicators After hardware installation turn on the modem and then your computer The PWR HS and MR LEDs should illuminate The description of the LED indicators on the front panel are listed below from left to right On Power on Flash Self testing In diagnostic mode High Speed Speeds On Operating speed at 24000bps or higher On Receiving a data carrier signal from remote modem Off Hook On Modem off hook OFF Modem on hook MR Modem Ready Self testing SD Send Data Flash Transferring data from the modem Lm quse CHAPTER 3 DRIVER INSTALLATION After hardware installation turn on your modem and then power on your PC Follow the instructions below to install the drivers for the modem 3 1 Driver Installation for Windows 95 Stepl Start Windows 95 The Update Device Driver Wizard appears Insert the provided Installation CD into your CD ROM drive Click Next mem gc ui The wizard WI conplle the retalabon ol Tonic Dele Voice Modem b
45. nstall New Modem box with Don t detect my mode m I will select it from a list checkbox selected click Next Insert the Installation CD into your CD ROM drive nidos HT now ni bo delent sour madem cuninung yp 1 If the modems atached to your computer make sure rumed on 2 programs thst mei be uang the Dick whan ana ready bo continua Step3 Click Have disk Fur ich the nanufactuier and model of your madem pour modem is nor kelad E orf you have sn nailoni cick Howe Dick Step4 Click Browse to locate the path of the driver x DriveANT40 where x is your CD ROM drive and click OK 15 External Modem User s Manual Instali From Disk Select the Topic 56K External Data Fax Voice Modemfrom the list and then click Next instali Modem Step 5 56h Enana Data Fav Step 6 Highlight the communication port connected to your modem and then click Next Deos Step7 Click Finish to complete installation UE su oap T E Sa 16 Step8 Modem Properties window appears click Close Modems Properties General Add Remove Properties Dialing Preferences Dialing fram New Location Use Dialing Properties to modify how your calls are dialed Dialing Properties Chapter 3 Driver Installati
46. o commands make S022 the default value at power up or reset This example also shows the insertion of space between two neighboring commands to make the command line more readable 6 3 5 Voice to Data Switch Command line ATA CR or ATXID CR If you are talking with a remote modem user through the telephone set and want to initiate data communication with the remote modem follow the procedures below You or the remote user issue an ATA command first to switch to data communication 2 When the person on the other end hears an answer tone from the phone issues an ATX1D command to disable the dial tone monitor to instruct the modem to go off hook and wait for a carrier If connection is successful the CONNECT XXXX result code will be displayed on the screen Now you can hang up your phone and begin data communication with the remote modem 51 APPENDICES Appendix A Caller ID Commands Optional VCIDn Caller ID Enables or disables Caller ID for U S A This command only apply to models which support the Caller ID function VCID 0 Disables Caller ID Default VCID 1 Enables Caller with formatted presentation to the DTE The modem will present the data items in a lt T ag gt lt Value gt pair format The expected pairs are data time caller code telephone number and name VCID 2 Enables Caller with unformatted presentation to the DTE The modem will present the entire packet of information e
47. on When you are done with driver installation you will need to specify the country where you locate upon different telecommunication regulations laws Please proceed to 3 6 Country Selection for Windows 95 98 Me NT 2000 on page 20 for instructions 17 External Modem User s Manual 3 5 Driver Installation for Windows 2000 Step 1 Start Windows 2000 Windows will detect a new hardware device click Next to continue Lc Welcome tha Found New Hardware Wizard Ead you ratal a dia hechas e nenas Ta continu Step 2 Select Search for a suitable driver and click Next Haw SET Siti 1 Hawa Derere cera ce dir 2 thal enables s Fori ba work rath at an aperi salen This need conicinim for hedrar e Topic SHE Externas Dala Fasi Yona Moder Bi e pigan hal mek ex haa desdon wa windows numck decur faz for pour locala dire Har and compaia retain cick Died hai clo pou wani the do Beachfara katabia dive for inv deris ecommenced Donau a of En ceri cher bor thir thal can Homa a pao dma Step3 Insert the Installation CD into your CD ROM drive Check ONLY Specify location and click Next Hidi eia Locs rive Filer Wwa c
48. ontrol your modem s operation You usually do not have to worry about setting any register because the default values work for most applications The S registers are summarized in 4 4 1 along with their default values Registers denoted with an may be stored in one of the two user profiles by entering the amp Wn command One of these profiles may be loaded at any time by using the Zn command The factory default values are stored in ROM and are loaded into the active configuration at power up or by the Zn command In addition the designated default profile is subsequently loaded and may change some of the factory default values The designated default profile can be changed by entering the amp Yn command where n is one of the two possible user profiles The factory defaults can be loaded at any time by entering the amp F command 5 4 1 Register Summary Important The contents of the following registers are for reference The following chart summarizes your modem s registers Default Reg Range Unit Dec Hex Description S0 0 255 rings 0 00h Number of rings before auto answer 51 0 55 rings 0 00h Ring count S2 0 255 ASCII 43 2Bh Escape character code S3 0 127 ASCII 13 ODh Command terminator CR character 54 0 127 ASCII 10 OAh Line feed character S5 0 127 ASCII 8 08h Backspace character o6 3 7 seconds 06h Wait time for blind dialing S7 1 255 seconds 60h Wait time for carrier after dial S8 1 255 seconds 02h Pause time fo
49. pendix F PCC DOC REOQUTREMEIN ese er e ERU 60 External Modem User s Manual ET ECC General veces eck baton Su ea ER eue cu e de Pon teen ed ute deb a E e sudo uo Edu du poo asa DOC INCU C RR CHAPTER 1 BEFORE YOU BEGIN 1 1 Features These Fax Data Modems combine the features of a 56000 receive only 33600 28800 14400 9600 bps data modem and a 14400 9600 bps FAX modem Your new Fax Data Modem gives your personal computer the ability to send and receive FAX messages over the telephone line like a standard FAX machine Your Fax Data Modem also allows your PC to communicate with other personal computers terminals or BBS s Bulletin Board Systems through the data modem functions When used as a data modem your Fax Data Modem uses the standard AT command set and is fully compatible with ITU T V 42 V 42bis V 34 ANNEX 12 V 32bis V 32 V 22bis V 23 V 22 V 21 MNP 2 5 Bell 103 212A V 90 When used as a Fax Data Modem it communicates with all ITU T Group 3 FAX machines and is compatible with ITU T V 27ter and V 29 V 17 T 4 and T 30 Switching between DATA mode operation and FAX mode operation of your Fax Data Modem is done through its firmware no hardware settings are required The communication software which should be used depends on the kind of machine
50. r comma dial delay S9 1 255 1 10 sec 6 06h Carrier detect response time 510 1 255 1 10 sec 14 OEh Lost carrier to hang up delay 511 50 255 1 1000 sec 95 5Fh DTMF Tone Duration 12 0 255 1 50 sec 50 32h Escape code timing 14 Bit Mapped Options 521 Bit Mapped Options 522 Mapped Options 23 Bit Mapped Options 525 0 255 seconds De 05h Dalay to DTR S26 0 255 1 100 sec Oth RTS to CTS Delay Interval 29 Bit Mapped Options S30 0 255 10s 0 00h Inactivity Disconnect Timer 595 Bit Mapped Options 596 Mapped Options 597 Bit Mapped Options 598 Mapped Options 599 0 255 2 16 Energy detection threshold 5 4 2 Glossary of the S Registers 50 Number of Rings Before Auto Answer 50 determines the number of rings that must be received before the modem automatically answers incoming call For example when S0z3 the modem automatically answers after the third ring When 43 External Modem User s Manual S020 the modem does not automatically answer an incoming call it stays on hook until the A command is issued manually to answer the incoming call Range 0 255 rings S1 Ring Counter 51 automatically increments its value by one each time the modem receives a ring while in the command state S1 is reset to zero if no ring is detected within8 seconds Range 0 255 rings S2 Escape Character S2 holds the decimal value of the ASCII character used as the escape character The default
51. recognized data tag the modem will present the data in ASCII hex numbers following the MESG tag Example of Formatted Form Reporting The following example illustrates the standard Caller ID message packet RING DATE 0321 TIME 1405 NMBR 504551234 NAME A N OTHER RING RING 2 The following example illustrates the case where the tag of the packet is not recognized by the modem RING MESG z 06034242431 RING RING 53 External Modem User s Manual 54 Unformatted Form Reporting The modem presents all information and packet control information found in the message The modem however excludes the leading U s channel seizure information from the presentation The packet is presented in ASCII printable hex numbers the modem does not insert spaces or line feeds for formatting between bytes or words of the packet The modem does not detect the checksum of the packet Example of Unformatted From Reporting RING 0412303332323234303539313435353132333435 RING RING Data Rates bps V 90 Appendices Appendix B Technical Specifications 56000 54667 53333 52000 50667 49333 48000 46667 45333 42667 41333 40000 38667 37333 36000 34667 33333 32000 30667 29333 28000 Receive only Compatibility Data Fax Command Set Flow Control Data Compression Error Correction Operation Audio Monitor Guard Tone Compliance Command Buffer Extra Memory Transmit Level Receive Sensitivity ITU
52. that you are going to communicate with If you are going to call a FAX machine then you must use the Fax software If the machine that you are going to communicate with is a modem then you must use a data modem communications software Note This manual is written to be used for several models of Fax Data Modems Some of the information in this manual may not apply to your fax data modem All the description in this manual about Caller ID V 90 and Fax class 1 applies only to the models which support these functions 1 2 Package Contents Before installation please check the items of your package The package should include the following items e The External Modem e Quick Installation e Installation CD If any of the above items are missing please contact your supplier 1 3 Minimum System Requirements Before installation please check the following requirements with your equipment Pentium MMX CPU 166 or above Recommended CPU Intel Penttum MMX AMD K6 MMX Cyrix 6x86 MMX 16MB RAM Operating System Windows 95 98 Me NT 4 0 2000 Linux RedHat CD ROM drive 2 HARDWARE INSTALLATION 2 1 Connecting Your Modem Stepl Power off your computer Step2 Connect one end of RS 232 serial cable to the modem and the other to your computer s serial port Note Connect the male end of the RS 232 cable to the modem s serial port and the female end to your computer Choose suitable 9pin or 25 pin female co
53. thout a speed indication X0 X CONNECT result code is given upon entering online data state Dial tone and busy detection are disable X1 CONNECT text result code is given upon entering online data state Dial tone and busy detection are disable X2 CONNECT text result code is given upon entering online data state Dial tone detection is enabled and busy detection is disable 37 External Modem User s Manual X3 CONNECT text result code is given upon entering online data state Dial tone detection is disabled and busy detection is enable X4 CONNECT text result code is given upon entering online data state Dial tone and busy detection are enable Default Z Reset Zn which must be placed at the end of the command line resets the active configuration of the modem to the stored configuration saved in nonvolatile RAM hangs up the modem and clears the command buffer Z0 Z Resets the modem and loads stored configuration 0 Z1 Resets the modem and loads stored configuration 1 5 1 2 Commands Preceded by amp amp Cn Select DCD Options amp C0 amp C Maintains an ON status for the Data Carrier Detect DCD amp C1 Uses the actual state of the carrier from the remote modem for DCD Default amp Dn Select DTR Options Determines actions taken by the modem in relation to the Data Terminal Ready DTR signal of the serial port amp D0 amp D DTR is ignored Allows operation with DTEs that do not provide DTR
54. touchtone dialing W Wait for Dialtone W placed after a number tells the modem to wait up to 30 seconds to detect a one second continuous dialtone before dialing the next number W is most often used in a PBX system to wait for the dialtone of an outside telephone line 5 3 Commands Not Preceded By AT Two commands A and are neither preceded by the attention code AT nor followed by a carriage return A Repeat Command repeats the execution of the last command line stored in the command buffer If the last command line is invalid the ERROR result code will appear on the screen Note that A cannot be preceded by if itis ERROR will appear on the screen Escape followed by AT CR allows the modem to escape from the data mode to the on line command state command state without breaking the established connection 42 Chapter 5 Command Reference To escape stop transmitting data wait at least one escape guard time the default time is one second and then enter three consecutive escape characters the default character is followed by AT CR The modem will return to the command state and send the OK result code to the screen Note that the escape command is the only command that can be recognized by the modem in the one line state it cannot be recognized in the command state 5 4 S Register Reference Your modem has status registers These registers are memory locations inside your modem which c
55. train H1 Enables auto retrain Dafault 40 Chapter 5 Command Reference 5 1 3 Commands Preceded by Nn Operation Mode Control Selects the operating mode to be used during connection NO Selects Normal speed buffering Mode N1 Selects Direct pass through Mode N2 Selects MNP or disconnect mode N3 Selects MNP or Buffer N4 Select V 42 without ODP amp ADP phase detection MNP or buffer N5 Select V 42 with ODP amp ADP phase detection MNP or buffer Dafault N6 Select V 42 without ODP amp ADP or disconnect N7 Select V 42 with ODP amp ADP or disconnect Vn Single Line Connect Message Enable The single line connect message format can be enabled or dis abled by the Vn command as follows WO Disable protocol result code appended to DCE speed Default W1 Eisable protocol result code appended to DCE speed 5 1 4 Commands Preceded by 96 YS Enable Disable Data Compression Enables or disable data compression negotiation The modem can only perform data compression on an error corrected link Disables data compression 1 Enables V 42bis MNP 5 Default 5 2 Dial Modifiers This section describes all of the dial modifiers that are used in dial strings Answer placed after a phone number this modifier tells the modem to wait for 5 seconds of silence before dialing the next number in the dial string is usually used to access a secure computer s ystem that provides a silent answer as perm
56. u searching your local dives snd kacahion e Fre mcs lf peus hawe disk that came wath this device pent nice It amp recommended thal you lat indo search for undated direst do His dick Meal in cerirue Step 2 Windows will be unable to locate a driver Click Other Locations Update Device Driver Wizard Windows was unable to locate a driver for this device IF vou da not want to install a driver now click Finish To search for a driver manually click Other Locations to begin the automatic search again click Back Step3 Click Browse to locate the path of the driver x Driver Win9x where is your CD ROM drive and click OK Other Location External Modem User s Manual Step4 Windows will find the location of driver click Finish 1 m be J i m i T i iwi ig 3 T Step 5 Insert Disk Step6 Click Browse to locate the path of the driver x Driver Win9x where x is your CD ROM drive and click OK Copying Files Step7 Windows will continue to detect another device Click Next Update Device Driver Wizard Chapter 3 Driver Installation Step9 Click Other Locations Update Device Driver Wizard Step 10 Click Browse to locate the path of the driver x Driver Win9x where x is your CD ROM drive and click OK E mm Dither Loc ahon St
57. xcluding the leading U s in ASCII printable hex numbers Result Codes OK n 0 1 or 2 ERROR Otherwise Inquiries VCID Retrieves the current Caller ID mode from the modem VCID Returns the mode capabilities of the modem in a list with each element separated by commas Formatted Form Reporting The modem presents the data in the lt tag gt lt value gt pair format as described in the table below Spaces are present on both sides of the equal sign TAG Description DATE DATE MMDD where MM is the month number 01 to 12 and DD is the day number 01 31 TIME TIME HHMM where HH is the hour number 00 to 23 and MM is the minute number 00 to 59 NMBR NMBR lt number gt or P or where number is the telephone number of the caller where P indicates that the calling number information is not available since the originating caller as requested private service and where O indicates that the calling number information is not available or out of service at the calling location NAME NAME lt listing name gt where listing name gt is the subscription name MESG MESG lt data tag gt lt length of message gt lt data gt lt checksum gt in printable ASII hex numbers This tag indicates a data item not listed above The message is only possible for Multiple Message Format Notes 1 The modem does not present any Caller ID information if the DCE detects checksum error in the Caller ID packet 2 In the event of an un
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