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Insight User Manual - Inner Range Unauthorized Access
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1. Master Site Erowser Control e The Site Tree displays all the sites and panels being managed by Insight e The gripper lets you undock float the toolbar move it around or dock anchor it e Use the tabs to select different modes of the Insight Toolbar page 33 Working With Sites When using Insight you organise your panels into Site Properties collections called sites A site is a container for adding efe panels virtual panels and DVRs When you create a ooi ES Street Address Suburb PO Post Code site you specify a name and some contact details Tip State E i y Country Sites don t have to correspond to actual physical sites ten You may wish to have a new site per customer or you a s may want to group your panels by geographic area or Notes you may choose to store all of your panels in one site ee eee Tip Cancel When Insight is installed it creates a single site called Default Site If you want you can delete this site or rename it to something else Previous Software In PCDirect and WinDirect sites are called clients Sites are more powerful because e One site can hold more than one panel e Sites can be contained within other sites forming a hierarchy Master Sites and Sub Sites If a site is contained within another site it is called a sub site Sites that are not contained by other sites are called master sites Paid Fea
2. Click Next Click Replicate the current record one or more times Click Next Click the arrow in the Item Type field and navigate to the panel and item type you want to replicate A list of programmed items is displayed Click the show blanks box to show all items Select the item you wish to replicate Click Next Click the arrow in the Item Type field and navigate to the panel where you want to save the replicated records This can be the same panel as step 6 or a different panel Oia PI Op 46 10 Choose which record s will be replaced Hold down the CTRL key to select more than one destination record Hold down the SHIFT key to select a range of records to be replaced 11 Click Next 12 Click Finish The source record is written over the target record s Warning The contents of the target records are permanently replaced This operation can t be undone except by restoring to a previous backup Note lf you copy a record into a different panel Insight leaves any programming references intact For example copying a user type that points to door list 15 into another panel will result in the user type still using door list 15 in the new panel even if it isn t programmed or doesn t exist You can block copy one or more records which means a group of records are copied either into a different location in the same panel or into a different panel To block copy select records
3. Layout 2 17 Menu Screen P Fixed Text Diary Screen Custom Text Copy z Y SECURITY i Delete Layout e Add Screen gt Menu Screen gt Fixed Text allows you to create a standard Screen with buttons etc e Add Screen gt Menu Screen gt Custom Text allows you to create the same standard Screen as above with custom text at the top e Add Screen gt Diary Screen allows you to create a blank screen for displaying diary messages Please refer to Menu 5 4 p1 of the Programming Applications And Reference Manual for more detail on diary messages Creation of a Fixed Text Menu Screen By right clicking your Layout and selecting Add Screen gt Add new screen Menu Screen gt Fixed Text you ll be presented with the following dialog a um Button Alignment Top C Center C Bottom Needs Logon g Has Logoff Button 1 Enter a name to describe your new screen T Has Toobox Button 2 The Button Alignment buttons allow you to group the Ei buttons together on the screen Cancel 149 3 If the Needs Logon check box is ticked users will be required to enter their PIN code to access the screen you have created 4 Ifthe Has Logoff Button check box is ticked users will be able to logoff using O the button Log out 5 If the Has Toolbox Button check box is ticked users will be able to access Review and Isolate if permissions have been given to them in their Menu Group via their User Type Please refer to th
4. want to This is achieved by Create a report showing all review events Use the all events report Create a report showing all comms task triggers Use the all alarms report Create a report showing all XMIT events Use the XMIT alarms report Create a report showing user activity Use the user access report Create a report showing door activity Use the door access report Create a report showing lift activity Use the lift access report Create a time on site report Use the time on site report Create a report showing events matching a Create a filter stack report complex filter To generate a basic report 1 Select the desired report from the Reports menu 2 Specify the criteria for your report 3 Click OK Insight generates the report Tip You can copy all or part of the report into the Windows clipboard Select the portion you want to copy then choose Copy from the Edit menu or press CTRL C Formatting will be preserved if you paste the report into a compatible application such as Microsoft Word To print a report 1 Choose Print from the edit menu Tip If your report doesn t paginate correctly then regenerate the report and change the records per page value to something else 91 To save the report to disk 1 Choose Save As from the File menu or press CTRL S Tip The report is saved in HTML format and can be opened by any web browser To find text in a report 1
5. Editing Card Templates You can make changes to existing card templates with Insight Photo ID To move text images database fields or photos 1 Select the template you want to work with or create a new template 2 Make sure the selection tool be is selected by clicking it in the toolbar 3 Click the text field or image you wish to move Selection handles appear on the item 4 Click the item again and drag it to a new location Tip If you can t select an item because it is underneath another item then move the top item out of the way or right click the top item and choose make last in the menu that appears Tip You can make fine adjustments to the location of an item by tapping the arrow keys on your keyboard while the item is selected To resize text images database fields or photos 1 Select the template you want to work with or create a new template 2 Make sure the selection tool Es is selected by clicking it in the toolbar 3 Click the text field or image you wish to resize Selection handles appear around the item 4 Click one of the selection handles and drag it to a new location To edit the properties of an item 1 Select the template you want to work with or create a new template 133 2 Make sure the selection tool le is selected by clicking it in the toolbar 3 Double click the text field or image you wish to edit Printing Cards Photo ID allows you to print single or mult
6. Server Properties gt Memory gt Maximum server Memory E Server Properties IR KEVIN _IRINSIGHT3 Selecta pa ge go ole 3 aS 4 Script Help AA General US Memory 8 Processors 4 Security a Connections Use AWE to allocate memory Server memory options 2 Database Settings AA Advanced CA Permissions Minimum server memory in MEJ Maximum server memory in WE 1200 4 hal Other memory options Index creation memory in RB 0 dynamic memory inimum memory per query in KB Server IR KEVIN IRINSIGHT 3 1024 Connection INFN GE Skevinbarker SF view connection properties Progress 2 Configured values Running values 179 This page has been left intentionally blank 180 wo O U 0 W U U U Ww U Ww Ww WwW W ow ou uo UW ou W Woo Y W dy uw Y w O A W w O Ww WO w O O O W w O O W dy W W W W w O O Y uo we O O W O WO O ON w C Ww Ww Ww
7. Working With Panels You cannot work with a panel until it has been created in Insight There are three methods of creating panels 1 Enrolling this is the normal method The panel is physically connected and is fully uploaded into Insight 2 Importing with this method the operator specifies a template file that is loaded into Insight The panel is connected later on for full or partial download from the template 3 Copying the programming of an existing panel can be duplicated creating a new panel The programming of the new panel can then be fully or partially downloaded later on Tip Insight ships with a number of empty panel templates including Standard Enlarged Access Access 2 Alarms Apartments Extra Door and Special You can use these templates as a basis for panel programming without enrolling an empty panel Note Panel connections are always made through Insight Server For direct serial connections the panel must be connected to the server computer For dial up connections the PC modem must be connected to the server computer Paid Feature By default you can only manage one panel with Insight Professional If you want to manage multiple panels with Insight Professional you must purchase a multi panel licence Enrolling Panels Enrolling a panel makes the panel available in Insight and Enrol Panel also uploads reads all of the existing programming and Enrol Panel Enrolment will perform a
8. File Name Click the button and navigate to the template file you wish to import IP Door Controller Tick this option if you will be connecting to an IP Door Controller instead of a regular Control Module Panel Name Panel ID Enter a name for the new panel Enter the panel identification number This number must match the panel ID specified in the Insight comms task If you do not know the panel ID for example the panel has not yet been delivered enter any unique number here and change it later on Serial Number Enter the panel serial number press MENU 2 on any terminal You must enter the number exactly as it appears including leading zeros If you do not know the panel serial number enter any number here then change it later on 25 Duplicating Panels You can duplicate a panel that you have already enrolled and 4222 then download the duplicate panel into a physical panel at a Profile You must specify a unique ID and serial number for the new panel later d ate A you can change them later via the panel properties screen Fields with a panel symbol should match the panel settings Panel Name To duplicate a panel ml EA 1 PIANO 7 Serial Number P Dal In the Insight Toolbar decide which site will contain the duplicate panel If necessary create a new master site or sub site nmm Hold down the Control key on the keyboard Click on the panel you want to duplicate bu
9. Press F7 to open the Copy Wizard or select the Edit menu and choose Copy Wizard Click Copy swap or move records Click Next Click Block copy selected records Click Next Click the arrow in the Item Type field and navigate to the panel and item type you want to block copy A list of programmed items is displayed Click the show blanks box to show all items 7 Select the item s you wish to block copy Hold down the CTRL key to select multiple records Hold down the SHIFT key to select a range of records You must make a note of how many records are selected which is displayed in the bottom right corner 8 Click Next 9 Click the arrow in the Item Type field and navigate to the panel where you want to save the replicated records This can be the same panel as step 6 or a different panel 10 Choose which record s will be replaced Hold down the CTRL key to select more than one destination record Hold down the SHIFT key to select a range of records to be replaced You must select the same number of records as step 7 11 Click Next 12 Click Finish The source records are copied over the target records HULE SNS Warning The contents of the target records are permanently replaced This operation can t be undone except by restoring to a previous backup Warning You shouldn t specify source and target ranges that overlap Doing so could result in records being overwritten incorrectly
10. indicating that the Dynamic User Import Module is ready to use It will then monitor the folder nominated under the Folder to monitor setting for new files and process new files as it sees them Stop Selecting the Stop button will cause the DUIM service to stop if it is running The status display will change to Stop pending and then Stopped indicating that the Dynamic User Import Module is not operating Test Pressing this button opens a dialog where the Dynamic User Import Module can be quickly tested The operator can test the addition as well as the removal of a user The test must be started with the Start button first which will restart the DUIM service to make sure that any new settings entered are picked up provided they were Applied first To test the working of the Dynamic User Import Module enter sample users in the Testing dialog and see them appear in the panel in Insight Edit Options Tab Item Description Import Type This tells the Dynamic User Import Module which kind of files to look for Windows INI File Version 1 of Hotel PMS Tool format see section on page 163 Use this format when interfacing with a Hotel PMS and where Room Numbers are part of the User data CSV File Comma Separated Value file format This CSV file format follows the same rules as import of extended user information in Insight Edit see page 54 Use this format when interfacing with ERP and HR systems
11. Management Software for Concept 4000 Security Access Systems USER MANUAL For Version 5 2 Software IMPORTANT NOTE The version of Insight software available for download from the Website may be newer than the version on your installation CD Prior to installation check to ensure that you are installing the latest version http www innerrange com Follow the links to the Support area login required This Insight User Manual is provided as a pdf file on the product CD and from the Inner Range website See Tip on page 10 Comprehensive on line help is provided in the Insight software See page 4 for more details O www innerrange com OU inner range Intelligent Security Solutions Insight User Manual Revision 5 2 P No 630053 For Insight software version 5 2 Supporting Concept 4000 Panel firmware up to V7 8x May 2011 Copyright 2006 2011 Inner Range Pty Ltd Disclaimer 1 The manufacturer and or its agents take no responsibility for any damage financial loss or injury caused to any equipment property or persons resulting from the correct or incorrect use of the Inner Range system and its peripherals The purchaser assumes all responsibility in the use of the Inner Range system and its peripherals 2 Whilst every effort has been made to ensure the accuracy of this manual Inner Range Pty Ltd assumes no responsibility or liability for any errors or omissions Due to ongoing development t
12. 159 Card Type Card Pool for Cards User Type Lookup Room Digits Not applicable when not a hotel application Note Select a radio button to match the type of access cards programmed in the panel When importing User programming via a CSV file the card numbers and or card allocation can be automatically entered into the Card Pool system assuming the Insight installation has a valid Card Pool licence The type of the card pool selected in this dialog must match the type of card specified in the user programming in the CSV file No action is taken if the Card Pool specified does not match the type of card specified in the user programming in the CSV file For example if the Card Pool specified is a Site Code Card Pool and the user programming indicates a Direct Entry Card Pool then no cards are assigned Check the Multi storey hotel application checkbox if interfacing with a Hotel PMS system and importing data using the INI format This links a floor derived from the guest s room number with a matching User Type in the panel The Room Digits setting see below is only active if this item is checked When interfacing with a system using the CSV format leave this checkbox unchecked In this case a User Type defined in the CSV file is linked to a particular User Type in the panel using a Lookup Table defined in the Lookup Table tab The number of digits to remove from the room number to get the
13. Add areas auxiliaries inputs doors floors and modules to plans Monitor site activity in real time View and acknowledge alarms Control your Inner Range security system Schematic Toolbar Map Edit Toolbar Alarm Group Schematic INSTALLER 127 0 0 1 You are in Edit Mode Building E X EEE 194049 AA foo Bee amp gt O Times New Roma B Z U aizi Esla le lo le pro s Default Site iding JE 128k Standard 60 Y BAW 512 07 07 70 Admin Lights on Admin MAA Type 0 v2 12 MAA Type 1 v4 00 ERIE Type 1 v4 08 Camera Camera Preset 0 FD ATA TE ds New Site 1 lt b gt I Dedicated Micros pm pvr Building E A1 oa A Building A Campus 41 2 Building E W Building F 2 Campus Insight Toolbar Pool Pump Store Room Store Lights andera Camera Preset 1 4 i El 3 Browser Status Ready 20 Alarm s Y Map Item Door e The Insight Toolbar lets you manage your sites and panels page 17 e The map lets you add elements to your map and to monitor and control these elements in real time page 118 116 Working With Maps To use Insight Schematic you must first import a map of your site or buildings Note You cannot create map images with Insight Schematic You must create or scan your map with other software then import the image file into Schematic To import a map 1 Inthe Insight Too
14. Click Compare The panel column di aa shows how many items are in the a o redee oc AE current panel memory configuration Status e The Insight column shows how air Conditioning i 1 Analogue Module many items are being displayed by Le Insight Protocol 5 Select the items you want to a aia expand or trim or click select all to Q cus dP Comms Task work on the entire panel 6 Click Expand Insight to convert shadow records into normal records If you are connected to the panel the records are uploaded immediately otherwise they are queued for upload the next time it is connected Click Trim Insight to delete surplus records from Insight Click Expand Trim to automatically expand or trim depending on which operation is appropriate Warning You cannot undo the trim command the surplus records are permanently deleted Note Trimming and expanding has no effect on the panel It only effects surplus and shadow records in Insight Note You cannot change the panel memory configuration with Insight This can only be performed at a panel terminal 62 Tip You can trim or expand a particular item type by right clicking the item in the Insight Toolbar then choosing Trim Surplus Records or Expand Shadow Records in the menu that appears Tip You can quickly trim or expand the entire panel by right clicking the panel in the Insight Toolbar then choosing Entire Panel gt
15. If you specified master panel as your creation method they will be copied from the designated panel into the other panels 10 Click Finish Your virtual panel is created 71 Note If you selected a method that creates virtual users then the virtual users will be written to the member panels immediately If any member panels are offline they will turn red indicating there are pending programming changes in those panels Note Virtual users are always created starting with VU00001 even when you specify a starting record greater than one See the previous examples for an illustration To add a panel to an existing virtual panel without linking Users 1 Inthe Insight Toolbar right click the virtual panel and choose Properties in the menu that appears 2 Tick the panels you wish to add to the virtual panel 3 Click OK Note Users in the virtual panel will not be linked to the newly added panel s You must link the users manually See pages 69 and 70 for examples To add a panel to an existing virtual panel To add a panel to an existing virtual panel and automatically link Users 1 Inthe Insight Toolbar right click the virtual panel and choose Add Panel in the menu that appears This will start the wizard 2 Tick the panel s you wish to add to the virtual panel 3 Select which panel in the virtual panel relationship will be used as the template to provide the User linking for the new panel
16. Insight Client computer Operator Permissions To enrol a panel you must have the create permission for panels and the change permission on the containing site The permissions for the new panel are copied from the defaults tab of each Operator Type Previous Software Uploading a panel in WinDirect and PCDirect was a very time consuming task Insight uses Octane compression to upload the panel many times faster Depending on panel contents and transfer conditions Insight can upload up to 600 faster than PCDirect WinDirect If you are enrolling a version 5 or later panel Name Enter a name for the panel Panel ID Enter the 8 digit panel identification number This number must match the panel ID specified in the Insight comms task Serial Number Enter the panel serial number press Menu 2 on any terminal You must enter the number exactly as it appears including leading zeros IP Door Controller Tick this box if you are enrolling an IP Door Controller Add To Site Shows the site that will contain the newly enrolled panel Encryption Key Enter the encryption key for this panel exactly 32 digits This number must match the Insight A amp Insight B fields specified in the Insight comms task Leaving this field blank is equivalent to selecting all zeros Connection Specify the connection method you will use to enrol the panel e Ethernet gt Panel Ethernet UART select this option if you wish to use your comp
17. Log On icon and specify which workstations Operators of this type are permitted to log on from 6 Click OK to save the new Operator Type a To delete an Operator Type mb Click the Operator Types tab in the Insight Toolbar 2 Right click the Operator Type and choose Delete in the menu that appears or click the Operator Type with the left mouse button then press the Delete key 3 Click Yes when asked if you really want to delete the Operator Type 108 Note Deleting an Operator Type might prevent Operators from logging in since an Operator with no Type cannot login to Insight modules Tip Operators who are Administrators automatically receive all privileges You do not have to assign them any Operator Types Operator Permissions To create a new Operator Type you must have the create permission for Operator Types To delete an Operator Type you must have the delete permission on the Operator Type Working With Permissions Permissions are atthe heart of Operator Types With permissions you can precisely control what an Operator can do in In sig ht opa pe Oper dhs pe ae ganed rese ae PRERE E Th h f permissions in each Et pee Ges CE z Master Site Y ere are three pages of permissions in eac ME SPPRES EL Operator Type sites and panels shows Up Sonar PPKO E mim permissions for all sites panels panel Ao Perre AA programming and maps Security shows pa Bee EE iSSi amp Areas MMMOMM OL eee for T oe
18. Note lf you copy a record into a different panel Insight leaves any programming references intact For example copying a user type that points to door list 15 into another panel will result in the user type still using door list 15 in the new panel even if it isn t programmed or doesnt exist You can swap one or more records which means the selected records are exchanged 47 To swap a group of records a SS Press F7 to open the Copy Wizard or select the Edit menu and choose Copy Wizard Click Copy swap or move records Click Next Click Swap selected block of records Refer to the instructions for block copying records previous page starting at step 5 You can move one or more records This is the same as copying the records except that the Original records are blanked after the copy To move a block of records AP eh Press F7 to open the Copy Wizard or select the Edit menu and choose Copy Wizard Click Copy swap or move records Click Next Click Block move selected records Refer to the instructions for block copying records previous page starting at step 5 You can clear one or more records to factory default values To clear a block of records 1 Press F7 to open the Copy Wizard or select the Edit menu and choose Copy Wizard 2 Click Clear records 3 Enter a value for the name short name and notes fields or leave the blank to accept fa
19. The options are From any panel in the virtual relationship This will use a random panel from the virtual panel From a specific panel in the virtual relationship This will allow you to choose which panel to use as the template Recommended option 4 Click OK Warnings 1 Any existing User data in the panel being added will be overwritten if it is put into a virtual panel relationship using this method 2 Ensure that the new panel has an appropriate memory size and configuration to support the number of Users and User Types that are programmed in the template panel Think and prepare carefully before adding a new panel to a virtual panel using this method Note Users in the virtual panel will be linked to the newly added panel s as defined in the wizard The User Type assigned to each User in the new panel will be the same as that assigned in the template panel however the User Type programming including name is not copied into the new panel 12 To delete a virtual panel 1 Inthe Insight Toolbar right click the virtual panel you wish to delete and choose Delete in the menu that appears 2 Click Yes The virtual panel is deleted Warning Deleting a virtual panel cannot be undone except by creating a new virtual panel and setting it up again Think carefully before deleting a virtual panel Tip Deleting a virtual panel doesn t delete the member panels and their programming remains unchanged F
20. _ Company Position _ Bottom Print margin in millimeters Fields A Barcode Text Text Text Image Photo Image Underlying Concepts Printing ID cards is a two step process First you must design a card template layout The card template lets you choose how the ID card will look Photo ID provides simple tools which allow you to design card templates by inserting the required graphics and fields into the card design and defining what fonts and colours will be used You can create and save as many different card templates as you like each with a different layout Templates may include images simple graphics text and user database information such as user names company details and photos Once a template has been created it can be used to print a batch of ID cards To print cards you first select the users who will be issued with the cards then issue the print command e The Photo ID Toolbars let you quickly customise and print ID badges e The field elements define how your ID badge looks and prints Paid Feature Photo ID is a separately licensed add on to Insight Professional Toolbars Photo ID provides quick access toolbars in addition to drop down menus that will cover most of the actions required to design a card template The toolbars can be custom arranged by clicking on the four dots to the left of each toolbar and dragging them to your preferred posit
21. filters and you want review to appear as it happens at the panel make sure the panel is connected in the Insight Toolbar 4 Click the GO button 88 Filtering Review Since Insight saves every single review event ever received the number of events can grow to a large number Usually you will only be interested in examining review from a particular time period or from a specific panel You can quickly isolate review of interest by applying filters About Filter Stacks Each review window has a filter stack applied to it A filter stack is a collection of one or more filters which are stacked between the window title and the window contents When you modify the filter stack you change what review events are displayed in the window Tip You can hide the filter stack by clicking the show hide filter stack button The filters still apply even when hidden Time filters let you filter for review that occurred at a certain time There are five types of time On Lets you specify a particular day You can also specify a time interval on Lets you specify an interval that spans more than one day For example Lets you specify review that occurred within a certain range of the current time For example the last 45 minutes or the last 2 weeks As time passes This special filter type matches any review that is received live from a This special filter type matches ALL review unconditionally including live Time Filte
22. i F i ped ce o E 7 5 System B 7 5 Doors Y 7 7 Access E 7 8LAN F 7 9 Lift Car Browser Control Ready NUM 10 21 4 not installed E E E E upload marker download marker Double Click e The Insight Toolbar lets you manage your sites and panels page 17 e The browse pane displays items you can program page 36 Note The following sections deal with panel programming You can only program panels that have been enrolled into Insight To learn how to enrol panels see enrolling panels on page 21 35 Using the Browser The most important part of Insight Edit is the browser pane Once you have mastered the use of this pane you can quickly and easily make programming changes to your panels Text Filter Programmed Item solid Status Filters Panel ltem LOD Terminal S4mple Panel a El ES dona ua 669 P BP Upl Leve Toe TOS TO4 b upload marker download marker W installed secured Y missing not responding T14 T15 T20 T21 T22 T23 unexpected unsecured not install ot installed T Panells online 99 tems Ohiddenifitered MUM rare y Unprogrammed Item translucent Item Count Navigation The browser pane is driven from the Insight Toolbar To program a particular item 1 Inthe Insight Toolbar click the browse tab 2 Expand the tree for the panel you wish to program 3 Click on the programming item you wa
23. in the menu that appears The status of the card will be changed to Lost The column Reactivate To remains as before To return a card to the card pool h In the Insight Toolbar select the card pool that contains the card 2 Inthe browse pane right click the card and choose Return in the menu that appears The status of the card will be changed to available and the identity of the previous cardholder will be displayed in the last assigned to column If this card was issued to multiple users across different panels hopefully all representing the same person then this applies to all those users and all those users have their card programming reset To move cards between card pools 1 Select the cards you want to move then drag them onto the target card pool in the Insight Toolbar Note You can only move Direct Entry cards into Direct Entry card pools and a Site Code cards into Site Code card pools with the same site code Tip Changes you make in Card Pool are saved automatically 80 Note lf your changes affect a cardholder in a panel and the panel is online changes will be written to the panel immediately If the panel is offline changes will be written the next time it is connected Panel Scan for Unassigned Cards Programmed Users with Card Numbers 8163 unassigned cards found Assign to Cam Lool My Card Pool EA S e e cted Card Number Panel ID Site Code Offset a A 3457
24. 04 42 43 PM Gm Sample Pool 27 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM v Card Pools lt gt Launch the Insight Schematic module 40 Alarm s Browse Pane The Insight Toolbar lets you navigate between card pools The Card Pool Toolbar lets you manage your card pools The browse pane displays cards in the selected card pool The filter controls let you filter what is displayed in the browse pane Using The Card Pool Toolbar Create a new site code card pool Create a new direct entry card pool Perform a panel scan and add newly found cards to a card pool Y Get information about Card Pool Manager 74 About Card Pools A card pool is a collection of access control cards which can be assigned to cardholders Often the cards are keyed to a particular site and numbered sequentially these cards are called site code cards Such cards store two pieces of information the site code which is generally common between all cards on a site and the card number which is unique for each card Usually the card number is printed on the card for easy identification Cards can be enrolled without a card reader because the site code and card number are readily identifiable Cards that don t have a site code are called direct entry cards These cards only have one piece of information the card number Because there is no unique site information encoded on the card typically this number is quite lo
25. 4 Enter the settings required by the Dynamic User Import Module see below 158 Operator Permissions To access the Setup dialog the Installer user must be the currently logged in user in Insight Login Tab Item Description Dynamic User Import Service Indicates the current status of the DUIM service running Status stopped start pending stop pending etc If the status is running this is also indicated by a check before the DUIM Service Settings menu item of the Insight Task Bar Icon and can so be found out without logging in This section of the Setup dialog provides buttons to start and stop the service and to test the Dynamic User Import Module Operator Details Sets the Insight Operator account which will be used to process the data files The user specified in Operator Details should be set up specifically for use with the Dynamic User Import Module only and limited to having SEE permissions on panel items and CHANGE permissions on users Folder to Monitor This is the folder where the Dynamic User Import Module will expect data files with the updated user information to be dropped by a third party system The default location is the CMS Monitor Files folder in the Insight Application Data folder C Documents and Settings All Users Application Data Inner Range Insight CMS Monitor Files Start When Start is pressed the status display will change to Start pending and then Running
26. 4 ft fmstaer J gt DDI Access Options Employee Profile Custom 1 Custom 2 Fob Audit Business Profile Company Position sss Phone Po Department i Fax o Email Moe Personal Profile Street A Suburb PO City PO State is Postcode zip Country fo Email 7 Phone Fax Mobile In Insight edit double click the user in the browser pane Or right click the user and 2 Click the Employee tab 3 Enter the person s title full name birth date and gender 4 Click the Profile tab 5 Enter the person s business profile and personal profile 6 Click the Save Changes button to save your changes Note lf you edit the first name or surname field on the Employee tab the Name field on the Access tab becomes locked for editing All future name edits must be carried out on the Employee tab 53 Custom Fields You may find that the default employee fields such as User Edit U00001 INSTALLER 128k Standard name age and address insufficient for the requirements g 00 amp A re I E Mo ns TALLER 3 DDI Access Options Employee Profile Custom 1 Custom 2 Fob Audit of your organisation Insight lets you define up to 32 custom fields which will be associated with each user Custom Fields Car Rego To define a custom field betat OO 1 In Insight edit double click any user in the browser pane Or right click a user and choose Properties in the menu that appea
27. 53 32 PM Bill Haydon P Sample Card Pool 4 Site Code 240 In Use Roy Bland Panel Sample Panel Tuesday September 05 2006 02 53 01 PM GS Sample Card Pool 5 Site Code 240 Available No User Tuesday September 05 2006 02 54 12 PM Percy Alleline Sample Card Pool 6 Site Code 240 In Use Peter Guillam Panel Sample Panel Tuesday September 05 2006 02 53 14 PM Sample Card Pool 7 Site Code 240 In Use George Smiley Panel Sample Panel Tuesday September 05 2006 02 53 58 PM GR Sample Card Pool 8 Site Code 240 Available No User Tuesday September 05 2006 02 52 05 PM GR Sample Card Pool 9 Site Code 240 Available No User Tuesday September 05 2006 02 52 05 PM E Sample Card Pool 10 Site Code 240 Available No User Tuesday September 05 2006 02 52 05 PM The browser pane shows the status of all cards in the currently selected Card Pool The meaning of each column is explained below Heading Description Card Pool Name The name of the pool containing this card Card Number The card number For site code cards this is the decimal card number component without the site code For direct entry cards this is the entire card number in hexadecimal Card Type Either direct entry or site code For site code cards the site code is also displayed in decimal Card Status Available the card is waiting to be assigned In Use the card has been assigned to a cardholder Lost the card has been lost Suspended the card has been suspend
28. Allows you to change the button from a Menu Button to another item Button Text If the button is a custom text button you can enter custom text here to describe the buttons function If the button is not a custom text button then you will have the option to select one of the items in the drop down list box Title type Allows you to change the button from a custom text button to a preset button Menu Buttons Menu Buttons are used to allow the user to navigate from the current screen to another Next Screen Allows you to select the screen that will be displayed if this button is pressed Requires Logon This property is read only It will indicate if the Next Screen has the property Need Logon set to Yes Area Buttons Area buttons allow the user to arm or disarm a single area within the system Area Index Allows you to select one of the areas available in the panel Timed Auxiliary Buttons Timed Auxiliary buttons allow the user to activate a home auxiliary for a timed period or toggle its state on off Home Auxiliary Index Allows you to select one of the home auxiliaries available in the panel AreaList Buttons AreaList buttons allow the user to arm or disarm the selected area list within the system 152 AreaList Index Allows you to select one of the area lists available in the panel Isolate Buttons The Isolate button allows the user to access a separate menu for isolation of standard inputs a
29. Click the appropriate filter button If the button is active pressed in then items matching that type will be displayed Note Filters are saved for each different item type even when you exit Insight Edit Always check the item count bottom right corner to see if there are any items hidden in the current view Using Filter Text You can filter based on text that you specify Text filtering can be applied to the short or long name address or notes field of regular items and also the site code user type and extended information fields of users To use filter text 1 Select the field you want to filter on Name in panel is the short name of the item Name is the full length Insight name Address is the notated address such as DLO15 for door list 15 Notes is the notes field kept by Insight for each item 2 Enter the text you want to filter by 3 Press enter Your filter is applied Using Wildcards You can use special symbols called wild cards in your text filters The symbol matches one letter The symbol matches any number of letters Here are some example filters to get you started Field Text Description Name PIR Only show items whose name includes the word PIR Notes delay Only show items whose notes includes the word delay Address C01 Only show control module items Address TO3 Z05 Show the fifth zone input on the third LED module Address TO3 Z Show all zone inputs on t
30. Item Description Hotel Floor Token to represent Hotel Floor or User Type token key found in the external User Type data file When importing using INI files and using room numbers this value is typically the floor number When importing using CSV files this value can be chosen freely It is recommended to choose a token that is exactly the same as the User Name In Panel The Hotel Floor or User Type token must be unique within the lookup table User Type In Panel In this field enter the User Type defined in the panel that corresponds to the floor or user type in the Hotel Floor User Type field Panel Name Select the panel to which this User Type belongs to Remember that lookup tables are created for each panel in the system so all items within a lookup table should relate to one panel only 162 Note Whilst Hotel Floor User Type Values must be unique within a table many different floors or user type tokens may be associated with a single actual User Type in the panel Note Entering a single asterisk in the User Type In Panel field tells the Dynamic User Import Module that there is no Panel User Type associated with this User Type key value in the data file With the exception of the entry in this field must have a matching entry in the panel Finish the Set Up procedure using the Apply or the Close button at the bottom of the Setup dialog Working with the Dynamic User Import Module Once
31. Trim Surplus Records or Entire Panel gt Expand Shadow Records in the menu that appears Operator Permissions To trim records you must have the change permission on the containing panel 63 Virtuality Virtuality lets you program several physical panels as if they are a single virtual panel In other words you program the information once and it is automatically saved to each panel Virtuality was introduced in Insight version 2 In its current implementation virtuality is supported for users In other words you program a user s information once and it is saved to multiple panels Future versions of Insight may extend virtuality to other item types A virtual panel is a collection of two or more physical panels You create a virtual panel with Insight Edit using a wizard Creating a virtual panel is straightforward you just select which physical panels to include and specify how you want to create your virtual users When a panel is added to a virtual panel it is called a member panel A virtual user is like a regular user except the user exists in all of the member panels and is programmed from a single location Insight makes virtuality as simple as possible by allowing you to edit users in a single location You can program all the fields you can normally program for a user such as name PIN number user type expiry and fob options When you save your changes they are sent to each member panel in the virtua
32. a custom touch screen design A touch screen Layout contains Screens which contain Buttons All of these components can Na Ay be customised however the First Screen that is created automatically with every Layout will have the default Inner Range Menu Screen DADAS D SECURI Note You can only change the colour scheme layout name and the next screen that the Control and Security buttons will take CONTROL you to on the default Inner Range Menu Screen N y Panel memory and layouts Just to the right of every panel in the TouchDesigner are two numbers in brackets El aa Default Site 512k Standard 160 1 izak Standard 80 44 The example above has a 128k panel with 80 44 The number 80 represents the total memory or structures allocated to touch screen Layouts created within the panel The number 44 represents the remaining structures available to create more Layouts Screens and buttons You can exceed the total structures allocated to the panel you are configuring Layouts Screens and Buttons for but you will not be able to save changes lf you attempt to save any changes you have made after exceeding the total a warning dialog will appear Note The panel icon will change from green to red to represent unsaved changes within the TouchDesigner Creating a new Layout To begin creating a new Layout for your touch screen E 4 Default Site Fr terminal right click the panel in the tree
33. a card pool 1 Right click the card pool in the Insight Toolbar 2 Select Delete card pool in the context menu 3 Ifthe card pool contains any assigned cards you are asked if the users card programming should be erased by this operation Select No if you want to retain the users card programming To delete all cards from a card pool This is faster than multi selecting all cards in the browser pane and deleting them 1 Right click the card pool in the Insight Toolbar 2 Select Delete all cards in the context menu 3 Ifthe card pool contains any assigned cards you are asked if the users card programming should be erased by this operation Select No if you want to retain the users card programming Using The Browser The browser pane in Card Pool Manager shows the status of cards in a card pool and also lets you quickly assign and return cards tag cards as lost found or suspended reactivate them 17 add notes plus inspect and fix a the assignment of cards Card Number_ Card Type CardStatus Card Assigned To Date Last Updated Time Last Updated Reactivate____ Last Assigned To Quick Note 1 Site Code 240 Lost No User Tuesday September 05 2006 02 53 46 PM George Smiley Sample Card Pool 2 Site Code 240 InUse Toby Esterhase Panel Sample Panel Tuesday September 05 2006 02 52 45 PM l Sample Card Pool 3 Site Code 240 Suspended No User Tuesday September 05 2006 02
34. cfm Enrol on line or contact Inner Range on 03 9753 3488 or via email to admin innerrange com INSIGHT HELP Insight includes a comprehensive Help file which provides up to date descriptions and instructions for the majority of User operations It is recommended that Insight Help be utilized as your first source of information when using Insight Where available the Help button on the toolbar can be used to quickly access context sensitive help for the item that you are editing User Edit U00001 INSTALLER 128k Standard Saks HE ieg deer I F E 1 INSTALLER gt E Pl This page has been left intentionally blank Introducing Insight Insight consists of fourteen modules Each module is a separate program that helps you manage an aspect of your Inner Range installation The fourteen modules are in the order you will probably use them Icon Module Launch Pad Insight Edit Insight Review 90 Insight Schematic a Advanced Reports Card Pool Tag Board Description Launch Pad is a central springboard that lets you quickly navigate to the other Insight modules Insight Edit lets you inspect and modify the programming of your Inner Range system including virtual panels Insight Review lets you examine live and archived panel review generate simple reports and manage alarms Insight Schematic allows operators to monitor the status of an installation
35. connection is available l Turn autosave on or off With autosave enabled changes to a record are saved automatically as soon as the record is closed or you use the navigation buttons amp Discard changes you ve made to this record without saving them The record reverts to the last saved version 39 Erase the programming of this record The record becomes blank unprogrammed Upload the current record from the panel If the panel isn t connected the record is marked for upload the next time a connection is available E Places the current record into the Windows clipboard When you select paste the original record is then made blank unprogrammed Copies the current record into the Windows clipboard 4 Pastes from the Windows clipboard over the current record gt Undo the last action You can repeat this command to undo all changes made since the record was opened Ph Opens the find window Ref Opens the cross reference window for this item s Opens context sensitive help for this item Tip lf you are editing a lot of records you should probably turn autosave on As you finish each record using the navigation buttons save your changes automatically Operator Permissions To open an item you must have the inspect permission for the item To save changes to an item you must have the change permission for the item Online and Offline Edit If you save programming changes while the panel is connected t
36. each operator type Once an item is assigned to a tenancy it is only visible to installer all administrators and any operators in that tenancy An item can belong to more than one tenancy Operators can belong to multiple tenancies Operators can see any item that belongs to any of their tenancies provided of course that the operator has the appropriate permissions see page 109 Operators cannot see review entries if any part of the review message is out of their tenancy Warning Insight Card Pool ignores tenancy rules Operators will be able to see the names of cardholders in other tenancies How Tenancy Affects Review 112 Review messages are visible to the tenants that are common to all items in the review message In other words only operators who can see all of the items in a message can see the message Changing an items tenancy after a review message has been created has no effect on the review message To enable Insight tenancy rules Confirmation Warning 1 You must log in to Insight Operators as installer Pe dobra cine 2 i C l i C k te n a nts i The Insight Server will be stopped and all clients will be disconnected You must restart the Insight 3 Click the turn tenancy on button above the browser pel dq delete pan e Are you sure you wish to tum Tenancy on 4 Click Yes on the warning screen that appears 5 Restart the server by logging on to any Insight module No Warni
37. floor number hotel floor For example if room 12 on the 4th floor was designated Room 412 Room Digits should be set to 2 When using CSV files specific items of programming for a user can be cleared by populating the field s with the entry lt blank gt The lt blank gt entry cannot be used for the following fields PIN First Name Second Name Gender Date of Birth Card Number Panels Tab The Dynamic User Import Module needs to know which panel s is are servicing the installation Item Panel Selection Icon List Properties Button Remove Panel Button Add Panel Button Description A list of icons representing the panels used for dynamic user import Allows settings for the selected panel to be viewed and changed Deletes the selected panel from the Dynamic User Import Module setup Used to add panels to the list that the Dynamic User Import Module will deal with Selecting this button will bring up a dialog which is explained below Adding Panels Add Panel or modifying them Add Panel Properties brings up the Add Panel dialog i i Panel name PO Panel Name Type the panel name in this field The panel must already exist in the system The Panel ee Name field must exactly match the name of the Panel User Range Card Pin Users 57 sl as shown within the Insight Edit module User Index jo lt 160 cancel Virtual Panel If this item is checked the pa
38. full upload Fields marked with a panel icon users from the panel To upload a panel must match the settings of the comms task for this panel Identification Panel Name o The panel must be powered on Panel ID 00999999 W T TPDoor Controller e Insight must be able to communicate with the panel so ar LP via direct serial dial up or TCP IP A a E e Acomms task must be configured in the appropriate A A AT format For PCDirect consult your programming Protocol insig AA manual For Insight see page 173 wed Connection Ethernet gt Panel Ethernet UART y To enrol a panel 1 In the Insight Toolbar decide which site will contain gt E fal the panel If necessary create a new master site or cid sub site Ernon cancel 2 Right click on the site that will contain the panel and choose Enrol Panel in the menu that appears 3 The Enrol Panel window appears Enter the correct information for the panel being enrolled see following pages 4 Click the Enrol Now button A new window appears showing enrolment progress Note some of the settings on the enrolment screen must match the equivalent settings in Insight or enrolment will fail For your convenience these fields are marked with a small Control Module icon F in Insight Double check that these settings match the settings in the panel 21 Note You can only enrol panels from the Insight Server computer You cannot enrol panels from an
39. grant or deny permissions on a particular item by ticking or clearing the corresponding checkbox for that item The privileges windows are deliberately organised in a tree structure When you tick an item at 109 the top of the tree the tick ripples down through the branches of the tree Thus ticking see at the top most site level grants the see privilege to all items in the site including sub sites panels programming items and maps Tip If you don t want a tick to ripple down the tree hold down the Control key when you click the checkbox The tick will not ripple more than one level down Tip sometimes you may want to ripple a setting that only makes sense at the lower branches of the permission tree For example you can control doors but not sites In this case Insight provides a special check box with a black border The purpose of this check box is to provide a convenient means of turning the permission on and off at a lower level in the tree Operator Permissions To set permissions on an item you must have the set perms permission on that item To set some items you must also be an administrator Working With Module Permissions With Insight you can grant or deny Operators access to Insight modules and you can also control what actions can be performed within modules Module permissions are set at the Operator Type level Control which alarms an operator Alarm Handler gt Alarm Acknowledge
40. gt Repeat steps b f for each reader module Go to the Intelligent Reader Options Menu 7 2 8 Enter the Intelligent Reader Module number to program 0 1 Change the Reader 1 Mode to Site Code OK x10 gt Turn on Request unknown User for Reader 1 OK x2 gt 9 Change the Reader 2 Mode to Site Code OK x5 gt Turn on Request unknown User for Reader 2 OK x2 gt 9 Change the Reader 3 Mode to Site Code OK x5 gt 33 TITO FPS oD 154 Turn on Request unknown User for Reader 3 OK x2 gt 9 Change the Reader 4 Mode to Site Code OK x5 gt Turn on Request unknown User for Reader 4 OK x2 gt 9 Repeat steps h q for each reader module 2 You will need to enrol the panel in to Insight as you would normally ee Note For Instruction on Door programming and the Insight communications task please refer to the Concept 4000 Programming Applications And Reference Manual 3 Once the panel is enrolled within Insight you will need to go in to the panel properties and turn on Active User Rotation You will also need to set the AUR threshold Set this threshold to the user record number that active user rotation will start from Users below this threshold will act as normal local panel users 9127 07 07 70 sf Profile Profile Vaile Panel Mame 512 07 07 70 DS Serial Mumber 1092 Change Status Country Country AU Master Sit
41. immediate tab You can specify the path name and command line options of a 3 party software component which will be executed when the alarm occurs Note Custom alarm sounds are not backed up by Insight Archiver If you delete or rename the custom sounds then they will not be played by Insight Paid Feature The Display Photo ID User Verification screen requires a valid Photo ID licence Using the Photo ID User Verification Screen tiser information Popup Mrs Wanda Zieloss 1 The Photo ID User Verification Sees Screen will appear in response Showing dis ea Gte E pp erea i to a user event when enabled 2 The user associated with the current user event is displayed in the middle of the screen 3 The associated review event is displayed beneath the pictures 4 Selecting the Previous or Next button will show the _ Previous ee corresponding user event and user photo You can also click on the previous or next photo to an go to the corresponding event Date 26 03 2007 12 11 56 PM User Access Wanda Zieloss U00035 Card Access in Carpark Roladoor D001 98 Acknowledge Tab Contains options pertaining to Alarm acknowledgement Item Description Display a Message Box If this option is ticked then double clicking an alarm opens the alarm acknowledgement window If this option isn t ticked and response help is set to none and operator response isn t ticked then double clicking an alarm silentl
42. incoming calls only 1 On the Insight Server computer right click the Insight Server tool in the system tray and choose Settings gt Modems in the menu that appears 2 Select the modem you want to make available for incoming calls 3 Click the Listen button Insight will receive incoming calls using the modem Insight will not use the modem for outgoing calls Note You cannot configure a single modem for both incoming and outgoing calls If you want to make and receive calls you will need two different modems Panel Properties You can find out further information about 128k Standard your panel by opening the panel properties ai window From here you can rename the a Profile panel change Insight protocol settings Panel Name EEEE configure communications ports set the 154 PON _ Change panel date and time perform directory a ga 5 maintenance and inspect other panel To soste BORE properties such as firmware version and Protocol pur Tiveshokd OE Adaptive User Rotation PCB revision Notes To open panel properties 1 Right click the panel in the Insight Maintenance fi Toolbar and choose Properties in the window that appears 32 To change protocol settings 1 Open panel properties and click the Protocol icon 2 Fields marked with a Control Module icon must match the corresponding settings in the Insight comms task 3 Click OK Tip You can configure Insight to c
43. menu that appears 3 Enter the name of the workstation or click the Browse button and select the workstation from the network 4 Click OK to save the new workstation To delete a workstation mb Click the workstation tab in the Insight Toolbar 2 Right click the workstation and choose Delete in the menu that appears or click the workstation with the left mouse button then press the Delete key 3 Click Yes when asked if you really want to delete the workstation To create a locked down workstation h Create an Operator Type and set up the maximum permissions that will be permitted from your locked down workstation Right click the workstation and choose Properties from the menu that appears Click the Operator Type icon Click the radio button labelled Restrict permissions to this operator type Select the Operator Type you created Click OK to save your changes OPE SS Any permission that isn t granted in the Operator Type will never be allowed on the locked down workstation Any permission that is granted in the Operator Type may be allowed on the locked down workstation depending on the Operator s normal permissions Note You cannot create or edit Operator Types from workstations that have been locked down Warning It is possible to lock yourself out of Insight completely with this feature Use it carefully and make sure you never lock down your system in such a wa
44. move a panel from one site to another site To move a panel 1 2 3 4 26 In the Insight Toolbar decide which site you want to move the panel to If necessary create a new site Click on the panel you want to move but do not release the mouse button Drag the panel onto the site you want to move it into A special icon appears Release the mouse button The panel is moved Panel Connections For communications to occur between a panel and Insight it must be connected Connections occur over a configured connection path Insight supports a number of different connection paths The following table is ranked in order of reliability and lowest line cost best option first Path Panel Hardware Insight Hardware Suitable For Ethernet Panel Ethernet UART TCP IP Permanent connections Serial Panel UART Serial port Permanent connections Serial Panel UART gt converter gt Ethernet TCP IP Permanent connections Dial up External modem Modem Non permanent Dial up Internal modem Modem Non permanent GSM Panel UART gt FE3000 TCP IP Non permanent 1 This option employs a Serial to TCP IP protocol converter and should only be used if a V4 panel must be connected to Insight via Ethernet i e Part of the link is Ethernet however the end to end protocol is serial When a panel is not connected you can do the following e Make offline edits to panel programming with Insight Edit which will be downloaded to the panel later Manage ca
45. multiple shift times cardholders doors Selectable reporting fields Choice of detailed or exception reporting modes Customisable shift tolerance Provision for worker breaks of customisable duration Option to export to CSV Comma Separated Values file readable by Excel amp other software Option to export to MYOB Tenix or Custom file Six report inaccuracy validation triggers Ability to load and save all report settings Paid Feature Time On Site reporting is licensed separately as part of the Insight Advanced Reporting Licence and requires Insight Professional to operate 92 Date Time Range Start FE 10 2005 12 00 00AM__ Shift Times Shift ShiftStart shiftend 1 12 00 00 AM 11 59 59 PM End 12 10 2005 d 11 59 59 PM pa mi se Remove Tolerance 15 minutes Ignore breaks of 0 minutes or less Records Per Page 30 Load Settings Save Settings Review Archive Current v Cancel To generate a Time On Site report Choose Time On Site from the Reports menu On the Time Date tab specify the starting and ending date and time for the report Define one or more shifts for the report On the Panels Users Doors tab select at least one cardholder and door Any number of additional doors and cardholders can be specified across multiple Panels if required On the Fields tab tick the fields you want included on the report On the Deta
46. or upgrade To add support for new DVR models you need to run the Insight DVR Plugins installer program separately on both the server and all client PCs requiring DVR services This installer first runs a setup wizard which lists the models available and allows you to select the specific DVR model s that your system is required to support To add a DVR quick guide 1 Check the list of supported DVRs on the Inner Range web page to make sure your model is supported If necessary run the DVR Plugins installer to add DVRs that have been added to the range of supported products since Insight V3 2 Set up the DVR and cameras according to the documentation that came with your DVR Enrol the DVR into Insight page 140 If you are using Insight Schematic you can drag cameras and camera presets onto your building floor plans page 122 5 If you are using Insight to manage alarms you can customise your alarm responses to display camera footage page 99 6 If you are using a dedicated monitor or hardware multiplexer you can use Insight to remotely control the DVR whilst watching video feeds on your monitor page 146 7 Youcan view video feeds and remotely control cameras directly in Insight page 141 dS Enrolling A New DVR You must enrol a new DVR into Insight before you can control cameras or view video feeds To enrol a new DVR Start any Insight module that uses the Insight Toolbar Edit Review or Schematic In the
47. panel to be non permanently connected To connect a panel Meer D 1 Info Men EOT H 2Accessh Connect gt ME 3isolate M Disconnect ME 4 Testingh H O 5 Timing wf 6 Deadmar COS H 7 Installer Entire Panel gt 1 Right click the panel in the Insight Toolbar and choose Auto Connect in the menu that appears Locked Y Unlocked Delete Insight establishes a connection with the panel The connection icon turns green with a tick upon success or red with a cross if the connection could not be established Properties Browser Note The connection will remain active even if you close all Insight modules The connection will only be broken if you choose to disconnect or if the Insight Server is stopped Tip If the panel is configured with multiple connection types for example direct serial and dial up Insight tries the best path first Insight always tries to connect in this order TCP IP direct serial dial up to external panel modem dial up to internal panel modem GSM Only configured paths are tried see page 33 Tip If you don t want to use auto connect you can manually specify a connection method After right clicking the panel choose connect in the menu that appears then specify the connection method to try You can only select paths that have been configured for that panel Operator Permissions To connect to a panel you must have the control permissio
48. service on the Insight server computer must be set to run using an account that has access to the network printer s See your network administrator if network printing is required Tip Unlike the Actions in the other tabs the Actions in the DVR and Reports tab aren t dependent on an Insight client module being open at the time the Alarm is received These actions will execute when the alarm is received by Insight as long as the Insight server is running 99 Paid Feature To perform DVR commands on alarms the Insight DVR Integration Module must be purchased Likewise the Insight Advanced Reporting Module is required to trigger reports on alarms To customise which events trigger an existing alarm response Open the Alarm Handler window by clicking the alarm count Click the Alarm Responses button in the toolbar Select the alarm response you wish to modify then click Edit The alarm response filter stack is displayed then the alarm response window is opened Click Cancel to close the alarm response window You will be left with the alarm response filter stack Modify the filter stack to suit your requirements page 89 Remember any review messages that satisfy your filter stack will generate an alarm Close the filter stack Changes take effect immediately To modify how Insight reacts to an existing alarm response Tip Open the Alarm Handler window by clicking the alarm count Click the Alarm Responses button in t
49. switch to a different camera without creating a new video window Simply drag the new camera from the Insight Toolbar and drop it onto the video window To assign cameras to a video window 1 Click the video window you want to add cameras to and make sure the layout contains the number of cameras you want to add page 145 2 Inthe Insight Toolbar make sure the Control tab is selected 3 Drag cameras from the Insight Toolbar and drop them onto the appropriate panels in the video window Video feeds are added and synchronised to the time line of the video window Synchronising DVR Date Time You can synchronise the DVR date and time so that it s the same as Insight Server Synchronisation can be performed manually or scheduled to occur automatically at specified intervals To manually synchronise the DVR date and time 1 Inthe Insight Toolbar right click the DVR you want to synchronise and choose Properties in the menu that appears 2 Click the DVR Time Zone tab 3 Specify the time zone where the DVR is located 4 Click Synchronise DVR Now To automatically synchronise the DVR date and time with Insight Server 1 Inthe Insight Toolbar right click the DVR you want to synchronise and choose Properties in the menu that appears 2 Click the DVR Time Zone tab 3 Click the Schedule button 4 Tick the Schedule DVR Time Synchronisation box 5 Specify how often you wish to synchronise the DVR wit
50. the Dynamic User Import Module is set up and the new Setup written to disk via the Apply or Close button the DUIM service needs to be re started to pick up the new settings If you use only Apply so the Setup dialog stays open or re enter the Setup dialog afterwards in the Login Tab you can see the current status of the service If the service is running hit the stop button Now start the service again The Dynamic User Import Module is now ready to wait for new user data Sending data files to the Dynamic User Import Module 1 Ensure that the Dynamic User Import Module is running and ready to accept data 2 The third party system should be set up to output data files in a format that matches the settings applied to the Dynamic User Import Module 3 The third party system should output files with incrementing file names each time a new data file is created e g Insight0000001 csv Insight0000002 csv etc 4 The names of the data files must correspond to a certain naming convention e f using CSV files the files must be named Insight csv e g Insight0000001 csv e lf using INI files the files must be either be named InsightAdd ini for adding a user or InsightDel ini for deleting a user e g InsightAdd0001 ini InsightDelete0002 ini 5 The data files need to be dropped into the location nominated in the set up for the Dynamic User Import Module Hotel PMS INI File
51. the camera click the up and down arrow controls and W To zoom the camera click the zoom and zoom buttons To focus the camera click the focus and focus buttons To adjust the iris of the camera click the iris and iris buttons eS le Sy some PTZ cameras support a tour mode where the camera automatically tracks over a preset path To put a PTZ camera into tour mode Click the video window containing the camera you want to control Make sure the DVR Control Bar is visible View gt DVR Control Bar Make sure the video window is in live video mode click ml AS ANA Click the tour button The camera enters tour mode Tip To exit tour mode click the tour button a second time or click one of the pan tilt zoom focus iris buttons Some cameras can be programmed with presets Activating a preset sets the zoom focus iris tilt and zoom to a known position Use your DVR software to program your camera presets 143 To activate a PTZ camera preset Click the video window containing the camera you want to control Make sure the DVR Control Bar is visible View gt DVR Control Bar Make sure the video window is in live video mode click mf Click the preset button The preset controls appear Enter the preset number you wish to activate Click Go The camera moves to the selected preset Sa PIN Tip You can also activate camera presets in Insight Schematic See page 122 W
52. up the Dynamic User Import Module Before attempting to set up the Dynamic User Import Module it is recommended that the panel or panels have been programmed first The key panel items relevant to this module are e Panel Name s e Number of users to be serviced this will determine the memory configuration in the panel as well as the User Range specified in the Dynamic User Import Module e Type of cards used for access e User types When importing INI files from a Hotel PMS a User Type will be associated with each floor the panel will service based on the floor number When importing CSV files from ERP HR systems a correspondence will be established between User Types in the panel and User Type tokens as they appear in the CSV file To Set Up the Dynamic User Import Module 1 Ensure the Dynamic User Import Inner Range Dynamic User Import Setup Interface Service is installed on the Insight Server Machine To verify this click on the Insight Task bar Icon on the Login Options Panels Lookup Table Dynamic User Import Service Status Insight Server machine The DUIM la det sm service is installed if the menu item DUIM Service Settings is enabled If Test the service is running this menu item A E IS checked Operator installer 2 Select this menu item DUIM Service Oo mo Settings Folder to monitor 3 You will be prompted to log in Log in as installer to enter the setup Directory E
53. users 12289 to 12788 will flow over in to Card Only User 186 Warning lf the setting of User Range exceeds the amount of users available in the Panel based on memory size and configuration for instance choosing a Card Only User setting on a 128k panels which by default do not support Card Only users the Dynamic User Import Module may successfully process the setup file but will report an error when processing files to add users User Index This setting determines an index number from which the module starts adding users in the panel For instance if the User Range is set to Card Only User 187 which means that User Numbers of 8000 16000 are used in the panel and the User Index is set to 10 the first User Number that the Hotel PMS Tool will use in the panel is U8011 Tip Where the User Range includes U0001 U4000 it is recommended that User Index is set to at least 3 to avoid inadvertently overwriting the user programming for the MASTER and INSTALLER users Note No User Range and User Index can be selected if the panel is virtual User ranges and starting indices are already specified when defining the virtual panel 161 Lookup Table Tab Lookup tables are required for the Dynamic User Import Module to link a hotel floor in an INI file to a User Type in a panel for Hotel PMS or to match a User Type token in a CSV file typically from an ERP HR system to a User Type in a panel The Dynamic User Import Mod
54. via graphical floor plans and site maps Advanced Reports lets you create complicated reports including muster reports Requires separate licence Card Pool lets you manage direct entry and site code card pools Requires separate licence Tag Board can help your monitor your site It can tell you who is in a particular area or which area a particular person is in Insight Operators Insight Photo ID TouchScreen Layouts Licence Manager Insight Archiver SQL Enrol Panel Paid Feature Insight Operators lets you manage access rights and privileges of personnel who can logon to the Insight front end Insight Photo ID lets you design and print personnel ID badges Requires separate licence Design and maintain screens and programming for your colour touchscreen terminals Licence Manager activates paid features not required for Insight Installer Insight Archiver provides a one click backup solution for your Insight security database Enrol Panel is used to initiate panel communications to the Concept 4000 Hardware Ensure the communication options within the panel have been set prior to running this module Licence Manager Insight Operators Touch Designer Enrol Panel and Insight Schematic are part of Insight Professional All other modules are separately licensed Warning Insight is compatible with version 5 panel firmware You can enrol version 4 panels but they must be upgraded to version 5 after
55. with V3 2 Insight ships with MS SQL Express 2005 which is used in new installations If upgrading from an earlier version of Insight the installer will retain the previous database either MSDE or SQL Server Since MS SQL Express 2005 allows a database limit of 4 GB and is compatible with MS Vista some installations that are upgrading to Insight 3 2 may benefit from upgrading the database platform to SQL Express 2005 To Upgrade from Insight 3 1 or earlier to Insight 3 2 or higher and use SQL Express 2005 1 Before installing Insight 3 2 use the Insight Archiver SQL module to back up the Insight database 2 Remove MSDE Microsoft SQL Server Desktop Engine completely using Add or Remove Programs from the Windows Control Panel Start gt Control Panel gt Add or Remove Programs 3 Install the new version of Insight following all the prompts 4 Restore the Insight database which was backed up in step 1 Note The Insight installer will prompt the user that SQL Server 2005 will be installed to run under a particular account usually NT AUTHORITY WNetwork Service and that the account needs access to the Insight installation folder The user should answer Yes to the dialog Note lf the previous version of Insight was set up to have its database back ups stored to a location outside the Insight installation folder then the NT AUTHORITY Network Service account on the Insight server machine needs to have full
56. you have already issued cards to cardholders you should use the panel scan feature to update the contents of your card pools See page 81 To add cards to an existing direct entry card pool Right click the card pool in the Insight Toolbar Select Add cards in the context menu Select the card format Select the COM port of your card reader Click the Start Read button Badge one or more direct entry cards to add them to the direct entry card pool PEA To add cards to an existing site code card pool 1 Right click the card pool in the Insight Toolbar 2 Select Add cards in the context menu 3 Specify how you want the cards to be added as follows Enter range manually adds a sequential batch of cards without badging them Swipe range adds a sequential batch of cards you swipe the 1 and last card Swipe cards adds cards one at a time as you badge them 4 If you chose swipe range or swipe cards specify the card format and COM port then click Start Read and badge your cards 5 Click OK Tip lf you change COM ports while Insight is waiting for you to badge a card then badging is aborted Click the Start button to resume badging To merge card pools 1 Drag one card pool onto the other in the Insight Toolbar Note You can only merge a Direct Entry card pool into another Direct Entry card pool or a Site Code card pool into another Site Code card pool with the same site code To delete
57. 0 UTOO2 Manager o sees 59 UTOO2 Guard In the virtual panel John is a virtual user Guard is a virtual user type link Guard is only a link it cannot be edited in the virtual panel In the physical panels e John is a copy from the virtual panel and cannot be edited except in the virtual panel Guard is the user type that already existed in the panel Guard is not copied from the virtual panel Essentially the link VUTOO1 tells Insight which user type to use for John in each physical panel In Panel A John is UTOO1 Guard In Panel B John is UTOO2 Guard Editing VUTOO1 in Insight shows this information but not the regular User Type programming fields These must be set up in each member panel Links apply to the following items user types areas area lists doors door lists inputs and auxiliaries 67 Virtuality In Practice The previous explanations may have made virtuality seem complicated If you set up your physical panels correctly then it becomes much easier To set up virtuality in a new system 1 Work out how many users will exist in every panel This may equal the capacity of your panels or be a smaller number Any leftover users can be programmed specifically on that panel Make sure to leave some headroom for future use for example if your system currently has 100 users you may wish to assign 200 virtual users Program all of the users into consecutive slots in one o
58. 0 v2 12 Search Complete 5 item s found 1 On the Edit menu choose Power Search or press CTRL F Enter the text you wish to search for Choose which panels and item types you wish to search by clicking the Look In field optional Un tick match case if you want GREEN to match with Green Un tick whole words if you want am to match with hammer Enter any settings you want on the Modified tab optional Click Find Now or press ENTER co N OI Items matching the search text are displayed Tip All text fields are searched by default To specify which fields are searched click the Advanced tab and select them in the Filter box Tip If your panel is red unsynchronised you can find all records that are queued for upload or download by opening a new search clicking the only match records marked for upload or download and clicking Find Now without entering any search text Tip You can open any matching item by double clicking it with the mouse To perform an advanced search On the Edit menu choose Power Search or press CTRL F Click the Advanced tab Enter your search criterion see below Choose the fields you wish to search optional Enter any settings you want on the Modified tab optional Click Find Now or press ENTER A A A You specify advanced criteria by entering text enclosed in single or double quotes separat
59. 18 parameters to be edited if required Make any changes necessary then click OK While in edit mode the item properties can be accessed at any time to view amp or edit by right clicking on the item 6 If necessary you can fine tune the placement of the item with the mouse or arrow keys and the size of the icon by dragging one of the resizing handles on the corners To add area surveillance items k Ensure you are in Edit Mode select Edit Mode from the File menu 2 If you are placing an area select the Area tool FF If you are placing a zone input select the Zone Area tool Y 3 Draw the area by clicking on the map Hold the CTRL key down if you wish to draw angled lines 4 To finish the shape either double click the mouse button or click on the first point of the shape 5 The ltem Properties dialogue opens to allow the relevant item e g Area Zone Input to be assigned to the shape You must select an item before you can proceed The Properties dialogue also allows the text format and other relevant parameters to be edited if required Make any changes necessary then click OK While in edit mode the item properties can be accessed at any time to view amp or edit by right clicking on the shape 6 If necessary you can fine tune the shape by dragging the resizing handles on the corners of the image You can also fine tune the placement of the shape with the mouse or arrow keys New corners can be add
60. 2 Tick the Schedule Panel Synchronisation check box 3 Specify how often to connect and on which days and at what time to establish the connection 4 Specify the connection duration The options are Maximum Minutes The connection will be maintained for the number of minutes you specify Until Synchronised Insight only connects to the panel if records are marked for upload download Upon connection Insight maintains communication with the panel until the panel and Insight are synchronised Until No Review Received The connection will be maintained until all review has been downloaded from the panel Tip If you want the connection to be maintained until you manually disconnect set the Connection Duration to Maximum Minutes then enter 0 in the minutes field Note If Insight can t establish a connection with the panel it will retry periodically for the next twelve hours 29 Note The Until Synchronised connection duration should only be chosen if Insight is the sole means panel programming is changed and if there is no requirement to retrieve new review data Operator Permissions To configure connection scheduling you must have the control permission for the panel Understanding Connection Status The status of the panel is displayed graphically in the Insight Toolbar Refer to the following table Icon Path Status Description a ad The panel is not connected Programming changes g Evi modem Di
61. 24 Make sure your panel ID is unique Even though PCDirect doesn t use it Insight still checks this number because it will be used later on Make sure you have given Insight the correct protocol information In particular check that o The protocol is set to PCDirect o You have entered the correct installer PIN Check the configuration of your PCDirect comms task matches with the Insight software o Connection method and parameters including baud rate etc If you are using Serial Port gt Panel UART make sure you have specified the correct serial port on your PC and that no other programs are using this port If you are using Serial Port gt Panel UART and you are using a USB serial port try using a legacy physical serial port if possible Try stopping and starting the PCDirect comms task Try restarting your computer Creating Panels From Templates You can create a panel from a template Templates can be blank panel configurations from Inner Range or any panel that you ve exported previously Once you ve created the new Create New Panel Source Template The new panel will be a duplicate of the template you specify You can use an Inner Range template or one that you ve already created panel you can download it into a physical panel at a later date Template nce IP Door Controller Template To create a panel from a template Profle You must specify a unique ID and serial number For the new panel
62. 32 ANGI TOD GING PARO COn O 32 Remote Control Field HatdWAtEus cansas dera 34 teo AP oe tE anol ones canouatslegeeeitye 35 USNO INe BLOWSEE stato lo lo 36 Undersiandina tent LG US seserinis eeen asine ei a aae ie AERAR on EAER do Seen ee eee een ee ane EETA ry Deter APAA Ree nes peter ener eer ETIN PEE ree eer eee 38 E o UC E E O A 39 Bali A A 40 PPS CO TOO eienn EE 41 Schedule USEF EIN trad dle o miei 41 MIT EDO NIRO PORO Srl citada E 41 Detecting LCD Terminal Keypad or ela IASIONE EONS rated capac pene dese 42 COMI ALG sig VV ITA Pan darte od 42 Long Names Notes Name Lock Slider Item Picker Quick Navigation coccoooccncocomoo 43 Searching PAS iii cbscennnddiiavvxedeenedeateinvecasseasdeaedabssecdecssde0ddtsvecscsuosacadatneestvaudactaend 44 Cross Referencing ItemS cccccccsssseccecceeeececcceeueceeecaeaeeeeeesueaeeeeeseueaceeessuaeceeesseaseeesessaaess 46 Using The Copy W 12a Geckos ccd etic nd aida add a iii 46 Card Pool IMteOr ON a nia ida iaa datan cite 49 e A A 50 Eds e e O 51 EMPOY Sd A E E bicco Do EE DE 0 A ere A E a A a ee ere 54 Importing Extended User Information tic 54 WES ms 4161 Cet es a a A deh weenie facets 60 Ranel Memory CONTIGUA ION Sisa A A o 61 VIIa A Ai A 64 AS AA A A aa 65 A peer Denar ae henner ine eevee a ere ner eaten 67 Virwat Im ad aC G ene e Seren A 68 A O oR Se a eee een ee eee 68 Er Sauna vital Ranes delas italia 69 1 A A E cated ina neta 69 EKD scree ake Nae r
63. 47 Customisation of a Touch Screen Terminal ci 148 Panel memorcand la vols ts 148 Creating a New LY A A NENE 148 Creating a NEW SN A nies ENAKE ENa 149 Creating a NEW BUNTON asis a o 151 Sutton placement anal 151 BUON PrOPSriSs md as 151 Menu BURNONS ssania e a ds 152 Area BUTONG adas 152 Timed A xilary BUTONS Ganas 152 Arga LSt BUIO NS da dia 152 ISOLE BUON Siria ir A a e 153 REVIO W DU WONS seiis eurra a AA A id 153 User Extra Area BUM Sia ai Ea O E T Ea 153 Home Analogue Auxiliary Buttons aa nenene 153 SWEN CAUMA SUT OMS sonata ars 153 Active User ROtation Mall o e a e 154 RSQUiIe mens artis 154 COMMGUNAG Acive User Rota OM arrastradas rr aa aii 154 Dynamic User Import Mod luisana alba 158 Setting up the Dynamic User Import Module sonata ta 158 Working with the Dynamic User Import Module sesctirrnsoiut andes 163 Hotel PMS INF FIS FOM Alissa En idas ias 163 Instructions for DUIMPIeDrOCESS DA iento diante ideas 164 Quala mersa eA 166 coi ee a e a a e ER 166 Preparing the Concept Panel eiiean erae a arai 167 Creating NS QUalc ado cs das 167 SAITO DOO orale cl lid qaglienccent out io tido leo 168 Er geo diewamnned cos Gaunoneen E aagtienccens oid eredmlutcreni gan tengncuiviees 169 realitat cia gio te acectee 170 MSN es VN cares ote crates cere rence Gh teen ld ual cagvateccae ntl ciedetecaautt a dsp alcala 172 Importing Extended User Information ccccconnnccnnccnncononcnnnnnnnononnnnnnnonancnnonnnnnnonnnnnncnnancnnonnnens 172 A
64. Any additional notes User type the user will have after expired Default None Any additional data you want to specify Expiry time in hours from current time i e time of import will supersede expirytime will be superseded by expiry Data Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any valid credit card number A date in the format 12 August 2010 11 22 or 12 aug 2010 11 22 or 12 8 2010 11 22 will supersede expirynhrs and expirytime The month name must be given in English full or abbreviated to at least 3 letters yes if the user is to be deleted instead of added Any text Must be a name of a user type as it appears in the panel Of the form keyname value A valid decimal integer number 57 Field code used in Description Data heading row expirytime Expiry time A time in the format 9 22 or 9 22 5 If it s 8 22 now at the time of import 9 22 will be in an hour and 9 22 5 will be 9 55 in 5 days time If it s 11 15 at the time of import then 9 22 will be 9 22 one day later and 9 22 5 will be 9 55 in 6 days time This time is superseded by either the expiry or the expirynhrs columns irqualifications The name of the qualification Any text irqualificationvalues This field will be either the Count A valid decimal integer or start date for the qual
65. Choose Find from the Edit menu or press CTRL F Custom Reports You can generate a report based on complex rules and filters Creating custom reports is a two step process First a filter stack is created that specifies the criteria for the report Then the report is generated To create a custom report 1 If necessary create a new review window select New from the File menu or press CTRL N 2 Add time filters and thing filters to your review window until it is filtering for the data you want see page 89 3 Test your filter stack by pressing the Go button in the toolbar EN 4 Click the Filtered Report button in the toolbar 3 A report is generated matching the criteria in the filter stack Tip If you save the filter stack with the Save Filter Stack button e then you can quickly access the report by choosing Filter Stack from the Reports menu then selecting your saved filter stack Make sure you are saving the Filter Stack and not an individual filter the Save Filter Stack button is next to the Hide Filter Stack button Ex at the top of each review window Time On Site Report With Insight you can generate a Time On Site report Time on Site report criteria The key features of the Time On Site report are Report Criteria Detailed Exception Panels Users Doors CSV File Time Date 1 Fully customisable report criteria including a oO flexible start and end times
66. Click OK When cards are printed the information for each employee will replace the field AO PSN Note You must specify a font every time you add a database field to a card Tip To change the font or colour double click the database field with the selection too E Tip To create vertical text tick the Rotate text 90 box in the text properties window Tip To place a barcode on your ID card use a barcode font such as 30f9 ttf Remember that barcode readers expect an asterisk as the first and last character in a barcode 132 To add employee photographs to a template 1 Select the template you want to work with or create a new template 2 Click the Add Photograph Field button in the toolbar Y 3 Click and drag the mouse in a rectangle shape where you want the photograph to appear You can resize the photograph later if you want 4 If you want a border around the image tick the border around photograph box 5 If you want to rotate the photograph 90 degrees clockwise tick the rotate photograph 90 box 6 Click OK When the card is printed the employee photograph will appear on the card Note You must assign a photograph to an employee with Insight Edit before it will print on their ID card See page 60 Tip To quickly add text images or database fields to a card layout select Manage Fields from the Define Photo ID menu or click the field management button la in the toolbar
67. Format Note The INI file name must use the following naming convention The file must be called either InsightAdd ini e g InsightAdd0001 ini to add a user or InsightDelete ini e g InsightDelete0001 ini to remove a user When importing INI files the data must be in the following format Guest Name Room Number Card Number Leave Each record is on a new line in the file Field Data Name any text e g Rodrigo Rodriguez Room A room number e g 207 A number of digits specified in the Room Digits setting in the Options tab of the DUIM setup will be removed from the 163 end of this number The remainder must correspond to one of the floor numbers entered in the Lookup Table in the DUIM Setup which correspond to a panel user type Card Card number e g 6702FFO000 The Card type will be imported as Site Code Direct Entry or Credit Card depending on the Card Type setting in the Options tab of the DUIM Setup Leave Date Time in one of the following formats dd Month yyyy hh mm e g 27 January 2007 10 59 dd mon yyyy hh mm e g 27 jan 2007 10 59 dd mm yyyy hh mm e g 27 01 2007 10 59 e Inall date formats a single space character separates the date from the time e Inthe first and second date format a single space separates the date components e Inthe first and second date format the month component is aphabetical The Dynamic User Imp
68. In Insight right click the panel in the Insight Toolbar and choose Properties in the menu that appears Click Ports On the Ports tab tick the TCP IP option Click OK oh 2 27 Note This information applies to a panel with an Ethernet UART If you are using a protocol converter configure a serial connection then consult the documentation that came with your converter To configure a serial connection 1 Inthe panel configure CT001 as Insight page 173 Ensure serial options are configured including panel UART port and baud rate Ensure serial options are set to ACE 2 In Insight right click the panel in the Insight Toolbar and choose Properties in the menu that appears 3 Click Ports 4 On the Ports tab tick the Direct Serial option 5 On the Serial tab set the PC serial port and baud rate The baud rate must match the baud rate you programmed in step 1 6 Click OK To configure a dial up connection 1 Inthe panel configure CT001 as Insight page 173 Ensure serial options are configured including panel UART port and baud rate Ensure internal modem options are set to ACE In the panel configure CT002 as l modem page 174 In Insight right click the panel in the Insight Toolbar and choose Properties in the menu that appears Click Ports On the Ports tab tick the Internal Modem option On the Internal Modem tab set the dial up number If you are using fax bypass ti
69. Insight Edit with the virtual panel wizard Ideally you should create or enrol the physical panels first although this isn t strictly necessary since you can add member panels later on When you create a virtual panel you will normally want Insight to create virtual users at the same time You can choose between four methods for this task For the following illustrations imagine you start with two physical panels A and B with some users programmed as shown Panel A Panel B U001 Installer U001 Installer U002 Master U002 Master Q R U003 Peter 0 0 U003 Sue Q Q U004 Bill U004 Jane U005 Frank U005 Sarah Method 1 Panel With Default Users With this method you specify a starting record and the number of users and Insight creates the requested number of blank virtual users Any existing users in the range specified are erased in each member panel Example Starting record 1 number of blank users 3 Virtual Panel Panel A Panel B U001 Installer 3 U001 Installer i el VU001 Blank lt p 5 U002 Blank pu e U002 Blank e VU002 Blank e U003 Blank pu D e U003 Blank el VU003 Blank 9 U004 Blank pu e U004 Blank O U005 Frank 3 O U005 Sarah Note Insight considers the first user to be starting record 0 whereas the panel starts number users with U00001 Hence entering a starting record of 1 corresponds to U00002 in the panel 69 Method 2 Master Panel With this method you specify a starting reco
70. Insight Toolbar make sure the Browser tab is selected Decide which site you want to attach the DVR to or create a new site if necessary The decision of which site is unimportant since it has no affect on DVR integration 4 Right click the site that will contain the DVR and choose New Digital Video Recorder in the menu that appears Note requires a licence The DVR wizard appears 5 Follow the on screen prompts The enrolment procedure varies slightly between brands and models This is because there is no industry standard governing DVR design and manufacture You will probably need to refer to the documentation that came with your DVR O Note the MCI interface is the interface used to issue commands to the DVR The video streaming interface is the interface used to view camera feeds in Insight You can choose not to configure the video streaming interface but the MCI interface is necessary to interface with the DVR 6 On the Cameras page specify the type and number of cameras connected to the DVR For some models this is populated automatically 140 e The name can be any name that meaningfully identifies the camera To set the camera type Fixed or PTZ click the entry twice The camera number should match the camera number assigned by the DVR software 7 On the DVR Associations page specify the area and or other panel item s that you wish to associate with each camera Insight V3 3 or later now allows
71. L MENUS Menu Group the item for editing 2 From the Edit menu choose cross reference rmevstio ceso or press F2 or click the x ref toolbar button editing window only The cross reference window appears Y Any items that this item refers to are shown in the refers to section Y If this item appears in the programming of a completely different item then this relationship is shown in the referred from section Tip You can open an item from the cross reference window by right clicking and choosing Edit in the menu that appears Warning The cross reference window will not show an item if you do not have the see permission for that item In this case the cross reference tree will be incomplete Using The Copy Wizard You can use the Copy Wizard to copy swap or move zai items within a panel or between panels You can also fee use the copy wizard to batch program user names Welcome to ple ee dts senda f copy move swap clear items within a panel or between card numbers and other user fields panels You can also block program user details gt What would you like to do You can replicate a record which means a duplicate SS is p Clear records of the record is made one or more times C User programming To replicate a record one or more times mb Press F7 to open the Copy Wizard or select the Edit menu and choose Copy Wizard Click Copy swap or move records
72. Mode 2 Right click the item and choose a command from the menu that appears Operator Permissions To control an item you must have the control permission on that item 124 This page has been left intentionally blank 125 1 Insight Server Tool The Insight Server Tool lets you perform advanced server tasks Use the Insight Server Tool to Manually start or stop Insight Server See who is connected to Insight Server Disconnect clients who are connected Configure your modem pool Insight Server Tool Gon EA Starting and Stopping Insight Server Insight Server normally starts automatically Insight Installer starts its own internal server when the operator logs on Insight Professional starts the server as soon as Windows has loaded but before anyone has logged in a Insight Server is running and accepting client connections Insight Server is running but no connections will be accepted Insight Server is stopped The server will start again if an operator tries to log on To stop Insight Server 1 Right click the Insight Server Tool and choose Stop Database in the menu that appears Note Stopping the server can take up to one minute Warning If you stop Insight Server all operators will be forcibly disconnected All panels will also be disconnected and review and alarms will not be received until the panels are reconnected To start Insight Server 1 Right click the Insight Server Tool a
73. Primary User Type box Tip You can set a common expiry date for a batch of users using the Copy Wizard See page 49 Write Locking Panels Sometimes you may wish to make offline edits but you want the panel to be online e g so that alarms can be received In this case the panel can be write locked This means that the panel is online but any edits are not sent to the panel until it is unlocked To write lock a panel 1 Right click the panel in the Insight Toolbar and choose locked in the menu that appears 2 A padlock appears next to the panel indicating that it is write locked Changes will not be sent to the panel 41 To unlock a write locked panel 1 Right click the locked panel in the Insight Toolbar and choose unlocked in the menu that appears 2 If the panel is online then any changes will be immediately written to the panel Detecting LCD Terminal Keypad or y Insight Edits The Concept 4000 security system allows programming changes to be made by authorised users at any LCD Terminal in the field Concept 4000 V7 4 or later can also be programmed to allow a 2 instance of Insight Insight Installer to connect temporarily for remote service purposes Edits performed from these sources are not automatically uploaded by Insight but you will be warned that changes have been made at a terminal or by Insight Installer the next time you connect to the panel You can then use the compare records
74. Site Code Peter Smith VP East A 3458 Site Code Heiner Mueller VP East g 3460 Site Code Lindy Wayne WP East A 3461 Site Code UMER Nader VP East Card Pool i A 3462 Site Code Glen Griffin VP East U nass IQ n ed fN 3463 Site Code Shruti Krishna WP East g 3464 Site Code Braise Emmeric WP East Ra 3465 Site Code Alok Vinoswarami VP East R 466 Site Code Ken Nightingale VP East R 3467 Site Code Vanessa Batts WP East e 3468 Site Code Vilma Tabor VP East g 3469 Site Code Linda Abbot VP East A 3470 Site Code Chimiko Samukawa VP East A 3471 Site Code Anuta Povolsky VP East A 3472 Site Code Vladimir Borodoysky VP East R 3473 Site Code Contractor CC1 WP East a 3474 Site Code Carol Porogoyska VP East g 3475 Site Code Wiclef Malik VP East R 3476 Site Code Anna Jacsik VP East cards found Assignment Button NNN NNN NNN NNN NNN NN ND BY 3477 Site Code Vandana Kumar YP East of Log Message window Clear Log Close Unassigned cards are cards that have been programmed in Insight Edit for a cardholder but don t exist in any card pools These will be there if Card Pool was licensed after the cards were programmed You can use Card Pool Manager to scan for unassigned cards and add them to your card pools To scan for unassigned cards 1 Select Panel Scan e Click the Panel Scan button on the Card Pool toolbar or e Select Panel Scan in the File menu 2 Insight scans panel programming then displays the Assign
75. Types and S anias PREECE Cb Auxiliary List orkstations in other words the items Te eee HH manipulated by the Insight Operators module Sites and Panels Security Defaults itself Defaults shows what permissions will apply Key J permission relates to this item E permission does not relate to this item to new items that are created in the future Insight lets you define what an Operator can do via nine permissions Permission Description See The see permission means you can see the item in lists and browser panes The inspect permission means you can open the item and see how it is Inspect i configured The change permission means you can modify the item and save your Change changes The create permission means you can create new items of that type Create ue f l Permissions on the new item will be copied from the Defaults page The delete permission means you can delete the item For panel items like Delete doors and user types this permission lets you reset the record to the unprogrammed state Control The control permission means you can control the item via the Insight Toolbar Print The print permission is not currently implemented Export The export permission means you can export data to a file Its currently only p used by the save panel as template command in Insight Edit Set Perms The set perms permission is not currently implemented Setting Permissions You
76. Users To Card Pool window lf any unassigned cards are detected they are displayed in the list To allocate unassigned cards to card pools Select the cardholders whose cards you wish to assign to a card pool Select the card pool in the upper right corner Click the Assign to Card Pool button You can repeat steps 1 3 to assign cards to different card pools The results of the actions taken are displayed in the Log window Click the Close button when finished AAN pi Tip lf you change your mind you can assign a card you previously assigned to one card pool to another Card Scan A Card Scan shows you all places in the system where a particular card is programmed or assigned lt can help detect all users of a card and correct common problems such as e Creating missing links between cards and users who hold them 81 Finding and eliminating duplicate cards or other unintentionally assigned cards Finding missing site codes and programming them in the panels where they are missing Correcting an incorrect card state Removing a card from all users who hold it Associating a card to all users who are programmed or assigned to have that card Correct implicit site card programming If a user has a site code card with card number 0 the user is assumed to have a card with the user number as the card number This implicit card programming is problematic because it is not readily visible and does not
77. a camera to be linked to multiple panel items no longer just an area e The camera can be associated with one or more panel items e g Areas Doors Lift Cars Inputs etc e Right clicking a Review Event in Insight Review that contains the item allows you to jump directly to the historical footage from that camera beginning at the date time of the Review Event Ctrl C 9 01 2008 5 02 40 AM 89071 A001 Ctri A 9 01 2008 5 02 40AM 89072 ROL X a 9 01 2008 5 02 42 AM 89073 Rro1 x Find Ctrl F Find Next F3 3 01 2008 5 02 55 AM 89075 Resto Save s Ctrl S 9 01 2008 5 02 55 AM 89077 Resto Show DYR Video Edit User 9 01 2008 5 03 01 AM 89080 Xmit A 5001 9 01 2008 5 03 01 AM 89081 A001 cao e Depending on the specific model of DVR you can then use the playback controls to rewind fast forward etc from that point To un enrol a DVR 1 Start any Insight module that uses the Insight Toolbar Edit Review or Schematic 2 Inthe Insight Toolbar make sure the Browser tab is selected 3 Right click the DVR and choose Delete in the menu that appears To edit DVR settings including configured cameras 1 Start any Insight module that uses the Insight Toolbar Edit Review or Schematic 2 Inthe Insight Toolbar make sure the Browser tab is selected 3 Right click the DVR and choose Properties in the menu that appears Note lf you add remove or reassign cameras with your DVR software you must upda
78. a day or two 4 Other events including Area on off log ins etc which occur much less often would therefore contribute less Interestingly Insight Schematics state changes and area count increments decrements don t get stored in Insight Review and therefore don t contribute to it filling up As another indication 10 000 user photos of 400kB each would alone fill up the Insight database Guidelines Under any of the following circumstances an unlimited edition of the SQL Server would be recommended e If Insight Review is logging the activity of 200 users each performing an average of 10 access operations per day you probably need an unlimited SQL server If a lot of Automation functions are also being logged these numbers should be decreased e f Insight Review is logging the activity of 20 automation functions each processing an average of 100 changes of state per day you probably need an unlimited SQL server If a lot of User access operations are also being logged these numbers should be decreased e If the Insight database has more than 5000 user photos you probably need an unlimited SQL Server e If the Insight database has more than 10 panels you probably need an unlimited SQL Server Note that the above are only guidelines Due to the range of factors influencing database usage there is no guarantee that you won t run out of database space if you choose to utilize SQL Express edition when the system activity am
79. access event srg Eai Dea Greater Than Equal gt identifiers etc are added by Less Than Equal lt selecting an insertion point and double clicking on an item in the Substitution Fields list Normal text Can Footer written at the end of the report also be entered by typing e IU epee a A cone settings for this report Date and Time formatting In the custom export format definitions the operator can specify a date format by including a format phrase in square brackets e g User exited at LASTOUT H M For example a User Summary Record repeated for each user line like this AUSERDEFINEDIW COMMAWLASTOUTI d m Y H M JVW4 COMMAV ACCES SPOINTLASTY NEWLINEWY Could produce an output line like this 666777 18 06 2008 11 25 TOS Door The formatting codes for the date time fields are listed below Abbreviated weekday name Full weekday name Full weekday Name Abbreviated month name Full month name 93 H Month as decimal number 01 12 Minute as decimal number 00 59 S U Z VoL Either the time zone name or time zone abbreviation depending on registry settings no characters if time zone is unknown Note that only the following codes are relevant when defining a time span d Day of month Must be used alone amp is specified as a decimal number H M and S Hour Minute and Second May be used together Current locale s A M P M indicat
80. access to the location the Insight database back ups are kept in 175 Appendix C Insight Express Feature Set Insight Express is an inexpensive software solution for small business enterprises lt provides one connection to a Concept 3000 4000 control panel and can be used on a single computer workstation Full operator passwords are provided for added security Insight Express can also be upgraded to Insight Professional when further expansion is required lt is intended for small businesses with only a single panel and one client Overview Insight Express is a cut down version of Insight with the following features limitations Features e Lower cost e Allows permanent connections e Able to expire users that the panel cannot same as Insight Pro Limitations e ltisastand alone system NOT client server like Insight Pro Only 1 panel can exist in the database at any time Will not work with IP Door controllers No Schematics No Alarm Handler No Virtual Panel No Tenancy Edit reports will not support the filtering dialogs Licensing e Needs an Insight Express dongle Will not run if no dongle is present e Will revert to Insight INSTALLER type of functionality if a valid Express key is not in the dongle even if an Insight Pro key is 176 Appendix D Panel Firmware Versions Support The Concept 4000 Panel Firmware is regularly updated to incorporate new features When each new version of Insight software is rel
81. and delete tenants The installer is invisible to everyone except the installer Task Manager There is only one task manager operator in any Insight installation The account is invisible to everyone except the installer The task manager is a special non logon account which executes any scheduled operation including SCS e Scheduled panel time sync page 33 Scheduled user expiry page 41 Scheduled database archive Scheduled DVR time sync page 142 gt e SCS e gt e To create an Operator 1 Click the Operators tab in the Insight Toolbar Operator ADMIN 2 Click the New button or press the NN Access Insert key or right click the browser ra Expiry pane and select New Operator Mos wil from the menu that appears A O o SSIS 3 Enter a unique name for the Operator ATA 4 Specify a password for the Operator O Goes gota then retype the password in the Confirm Password field 5 Click the Types icon and allocate Operator Types to the Operator 6 Click the Access icon and configure the Expiry and Availability parameters n for this Operator if required 7 Click OK to save the new Operator Availability To delete an Operator mb Click the Operators tab in the Insight Toolbar 2 Right click the Operator and choose Delete in the menu that appears or click the Operator with the left mouse button then press the Delete key 3 Click Yes wh
82. ards from a card pool e In Insight Edit see To assign a card from a card pool on page 49 or e Use the Panel Scan see page 81 to assign one or more cards to card pools which have already been programmed in users panel programming or e In Insight Card Pool In the Insight Toolbar select the card pool that contains the card you want to assign In the browse pane right click the card and select Assign To Note lf a person is programmed as a user in multiple different panels and or virtual panels the same card can be assigned to all of those users because they all actually correspond to the same actual person this is the intended modelling For this reason both cards marked as Available and In Use are assignable But it is impossible to assign an already assigned card to another user within the same physical or virtual panel in which it is already assigned and keep the Original assignment as this would create duplicate card programming In the panel if two users are programmed with the same card number and this card is badged at a card reader of this panel the panel will always assume that It is the user of the two with the lower user number who is entering so the other user will never be identified Assign Card B Assign Card General info Card Card Mo 6566 Site Code 176 about the card Card Pool CP InnerRange Card status In Use Date Last Updated Monday January 18 2010 Assign
83. artundiedehdadduapsisuacesmtutuiannsiuuedencsudsnenes 128 Underlying Concepts oocccccccccoccnncccnoncconononnnnnnnnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnrnnnnnnnnnnnnnnrnnrnrnnnrnnnrnonanens 129 A A A O A O AA 129 Wo nina VIE Gara Tempus 130 Desianina Gard T SILA SS rai SS 131 oie AA A A A A 133 PANUNG AA sta dae Nara bce ce teed A al it aeat cette ant cae S 134 ETO SONI TU cll achicha A A cata cae eek Seana snk cace ae 136 AOSTA Res ACL SOCIANO amp tock tats Sere acres nic nl las 136 ASIAN DIAN dad 139 About Insight DVR Integration cocccoononccncccconnnconcconnncconononnncconcnnnnncconcnonnnncnnrnnnnnnrnnrnnnnnnrinennnnas 140 DVR Plugins A saan sanbendadentaaglaenusyaubacdsqadeentsidedentiagtoantenaniecganedaunesntedertes 140 Enrolling A New DNA sins otto 140 Working With Video WINdAOWS coocccconcncconcnccnccncnnncnonnnononncnnnnncncnnncnnnnnnnonnnnnnnnnnrnnnrncnnncnnnnnos 141 Synchronising DVR Date Time oocccncccccnccnnccccnnnconcconnoncnnnnnnnnnnnnnonnnnncnnnnonnnnrnnnnnnnnncnnnnnnnnncannnss 142 Working With The DVR Control Bar aia dir 143 Conwolng PTZ IMG aS nr ni 143 Working With The Video Timeline winsitis tinacdsascuetandanancesdeuntes cased etiawepbiadalsudesdteudhiy tieasdsaanwetads 144 Working Layout a E a E AN 145 Sending Commands To A DVR Or Camera occcccccnnnnccnnnnccnccnnnncnnnncnnnonanancnnnnonononannrennnnennnnnnnas 146 mMtegraton WIM ROVIEW instar e e 146 integration With Schemat iia la ae 146 TUN DI e le e o ae 1
84. as it appears including leading zeros Leave this field un ticked Shows the site that will contain the newly enrolled panel Enter the encryption key for this panel exactly 32 digits Later on when the panel is upgraded to version 5 you must configure the Insight comms task with this value Leaving this field blank is equivalent to selecting all zeros Specify the connection method you will use to enrol the panel e Ethernet gt Panel Ethernet UART you cannot select this option when enrolling a version 4 panel e Serial Port gt Panel UART select this option if you are using a direct serial connection between Insight Server and the panel or if you are using a serial to TCP IP protocol converter e PC Modem gt Panel External Modem choose this option if you wish to use a modem on the Insight Server computer to dial an external modem on the panel e PC Modem gt Panel Internal Modem choose this option if you wish to use a modem on the Insight Server computer to dial an internal modem on the panel Specify any additional connection parameters here Settings such as baud rate must match those of the panel Do not change this setting from LOCAL Set this to PCDirect Make sure there is a PCDirect comms task configured in the panel The PIN number of User 1 in the panel Although you can enrol version 4 panels you cannot manage them with Insight until they are upgraded to version 5 23 Troubleshooting If
85. atching the locale of this computer go to Control Panel Regional amp Language Options for Windows XP or Control Panel gt Regional Options for Windows 2000 e g for Australia the format is normally dd mm yyyy You should specify a 4 digit year value for correct processing Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any valid site card number a positive decimal number up to 2147483647 Any text A valid image file name 55 Field code used in heading row direcinumber usertype pin extraarea extradoor extradoorlist custom user field name 1 custom user field name 2 custom user field name 3 custom user field name 4 custom user field name 5 custom user field name 6 custom user field name 7 custom user field name 8 custom user field name 9 custom user field name 10 custom user field name 11 custom user field name 12 custom user field name 13 custom user field name 14 custom user field name 15 custom user field name 16 custom user field name 17 custom user field name 18 custom user field name 19 custom user field name 20 96 Description Card number for direct entry card setup ls superseded by sitecardnumber supersedes creditcard Key token to refer to both panel and us
86. ate when the physical input is resealed To clear alarms 1 Right click the item that is in alarm and choose Clear from the menu that appears The alarm is cleared Note If Schematic is open on more than one workstation then the alarms must be cleared on each workstation Note Clearing alarms in Insight Schematic does not acknowledge the alarms at the panel You must still acknowledge alarms from a Terminal Note Insight Schematic alarms are not related to advanced alarm management in Insight Review Clearing alarms in Insight Schematic does not acknowledge alarms in Insight Review Note Insight Schematic must be running when Area alarm events occur or they will not appear in schematic All other alarm events will be displayed even if they occurred before Insight Schematic was opened provided the alarms are still active Tip If a zone input exists in multiple areas you can choose to only show alarms on the floor plan when an alarm occurs in one designated area Right click the zone or zone area and choose Area Monitored in the menu that appears then choose the area you want to monitor or choose All Areas to restore normal behaviour Controlling Items Within Schematic You can control field hardware directly from your maps in Schematic including doors areas auxiliaries home auxiliaries and inputs To control an item on a floor plan 1 Make sure you re in surveillance mode File gt Surveillance
87. aunch menu for the number assignment of each module You may need to log in to the module with an operator name and password Tip You can run multiple different modules simultaneously you don t have to quit a module before starting another module If a module is already open then attempting to launch another copy switches to the open module instead Logging In You have to log on as an operator before you can use any module When you start a module you are prompted to enter Logon Enter your operator name and password to log on your operator name and password Operator 1 assword ange 1 Enter admin as the operator name pal 2 Enter admin as the password Server 127 0 0 1 ports 751 3 Click Log On PEA Tip Insight ships with two default operators admin and installer You can edit these operators and create new operators with the Operators module professional version only Changing Launch Pad Preferences You can customise aspects of Launch Pad Insight Launch Pad Settings Interface 1 On the Edit menu click Preferences 2 Make your changes are 3 Click Save or Apply Pearlescent Silver C Nighthawk Black The settings are C Autumn Brown C Montego Blue Choose a colour theme C Espresso Brown e Play Sounds clear this check box if you do not want to hear a beep as the mouse moves over a launch button e Wallpaper change the appearance of Launch Pad Choose from a library of buil
88. ay September 09 2006 U4 42 43 PM 8 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM 9 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM T 10 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM C 11 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM C 12 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM C 13 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM H 14 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM 15 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Cc 16 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM jo 17 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM YU 18 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM Cc 19 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM 20 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM 21 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM 22 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM 23 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM GS Sample Pool 24 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM GS Sample Pool 25 Site Code 1 Available No User Monday September 04 2006 04 42 43 PM E Sample Pool 26 Site Code 1 Available No User Monday September 04 2006
89. ays A Timed Qualification could be used if the forklift operator is only permitted to work within a secure location during the time their license is valid Timed Qualifications have two special properties Valid Duration and Expire Warning e Valid Duration is the total number of days that the license is valid for e Expire Warning is set to the number of days prior to expiry that generate an event in Review Count Qualifications Users can be given a Count Qualifications to limit a users total number of entries to a defined door list For example An employee might pay in advance for 10 days use of an underground car park Each time the user is granted access to the car park entry their Count Qualification is reduced by 1 Once the count reaches 0 the user will be denied access When qualifications are in effect if a door is in any of door lists 1 8 a user who otherwise would have access to that door at that time must also have the appropriate qualification If the door appears in more than one of these door lists the user must have all of the associated qualifications to gain access Requirements To take advantage of the new qualifications feature the following criteria must be met e Insight Professional 4 3 or above o Qualifications license key e Concept panel with the following configuration o Firmware v7 70 b46 or above 512k Memory Expansion fitted Defaulted to the xDoor memory configuration In General System Options Op
90. be the first line of the CSV file The header row starts with three hash characters followed by a list of field names as defined in the table above separated by commas Note In the import file means first name Because HHE must be the first entry in the header row this means first name must be the first field in each row 98 Tip In addition to the field names defined above you can also use the name of any custom field label as defined in dbEdit Sample CSV File with header row assumes a custom field is defined called favourite colour Line 1 secondname sitecardnumber company favourite colour Line 2 Joe Bloggs 150 Inner Range Red Line 3 Fred Smith 151 Inner Range Blue To import extended user information 1 Right click the panel that contains the users you want to import information for and choose Import gt Extended Employee Data in the menu that appears 2 Navigate to the CSV file that contains your extended information and click Open The Input Range dialog appears 3 Specify the index of the first user you are importing data for Installer is index 0 master is index 1 U00003 is index 2 and aoe of tears J so forth 4 Specify how many users you are importing from the CSV file If you enter 0 all records will be imported 5 Click OK Import Range First Record 1 Tip Its a good idea to write lock the panel page 41 so that changes wont be written
91. be turned O Auxillary Override on or off until the override is ended Auxiliary Not Present The module containing the auxiliary is not present on the Areas Zone Areas El i o Panel Offline UN Panel Offline s Subscription Error Subscription Error 2E C CG sf S D Off D fast flash 3 OS oe O oO fast fash slow flash 121 Adding Cameras You can drag a DVR camera onto your map To add a camera to a map 1 Locate the camera in the Insight Toolbar by expanding the associated DVR 2 Drag and drop the camera onto your floor plan Once a camera is placed on a map you can view live video from the camera in schematic To view live video from a camera in schematic 1 Switch to surveillance mode 2 Right click the camera and choose Show Video in the menu that appears Tip lf the camera is a PTZ enabled model a PTZ toolbar will be incorporated into the video window Note You can only view live video in schematic To view historical footage you must use Insight Review See page 144 Adding Camera Presets You can drag camera presets for PTZ cameras onto your map To add a PTZ camera preset to your map 1 Locate the PTZ camera preset in the Insight Toolbar by expanding the associated camera 2 Drag and drop the preset onto your map A link is shown to the associated camera To activate a preset on your map 1 Double click the preset The PTZ camera will adjust its pan
92. bol marking the beginning of the next record e Each field is separated by a comma character 94 Insight expects the data to begin with a heading row followed by your data Tip CSV is a common file format that can be exported by most software products Check the documentation that came with your software You will be required to provide a heading row followed by the user data The following table describes each one of the available headings and the expected data for each Field code used in Description heading row HHH First name must be the first field denotes the first name secondname Second name title Title gender Gender dob Date of birth street Street suburb Suburb city City state State country Country postcode Post code workphone Phone Number Work homephone Phone Number Home homemobile Phone Number Home Mobile workmobile Phone Number Work Mobile homefax Fax Number Home workfax Fax Number Work homeemail E mail Address Home workemail E mail Address Work position Position Description department Department sitecardnumber Card number for site card entry set up Supersedes direcinumber and creditcard company Company Name photo Filename where to find a photo of the user Data Any text Any text One of the following values Mr Mister Mrs Mistress Miss Ms Dr Doctor Prof Professor Sir Lady Lord One of the following values M m 0 F f 1 A date format m
93. ch will vary depending on the device 6 Click the Save Changes toolbar button to save your changes Note Direct image acquisition is available for devices that support the Windows Image Acquisition WIA interface in Windows XP For other devices and operating systems capture the image to your hard disk first then attach the image To pop up the photo automatically when the user badges their card See working with alarm responses on page 96 To print an ID badge without starting Photo ID Open the user for editing Click the Employee tab Click the Print Badge button i If more than one card template is defined you will be asked to choose a template In the print dialog that appears click Print Pe at ale o Paid Feature To print ID badges you must have a licence for Insight Photo ID 60 To remove a photograph from a user Open the user for editing Click the Employee tab Click the Remove Photo button 9 Click the Save Changes toolbar button to save your changes SALS Panel Memory Configurations Each Inner Range panel has a database for storing users and programming information The size of the database is determined by the size of the memory chip on the panel 32 128 or 512 kilobytes For each memory size there are a number of memory configurations such as Standard Alarms and Special that determines how many items of each type are stored by the panel This count of items is known as the direct
94. ck the fax bypass option Click OK o N PAUSA Tip In timed fax bypass mode Insight calls the panel hangs up after 2 rings then re dials the panel 60 seconds later You must activate the timed fax bypass mode in the panel see the callout box on page 174 Permanent Connections If your panel is wired for Ethernet or direct serial connections then you will generally want to leave it permanently connected Insight can be configured to always keep a connection open on one of these paths this is known as a permanent panel connection On the other hand for dial up connections you generally want to choose when the panel is connected manually This is called a non permanent connection To set up a panel to be permanently connected 1 Inthe Insight comms task for the panel ensure that Ethernet and or direct serial paths are configured and enabled 2 In Insight ensure that Ethernet and or direct serial paths are configured and enabled pp 27 28 Right click the panel in the Insight Toolbar and choose Properties in the menu that appears Click Protocol Select the Connection tab Select the Permanent Connection radio button Click OK Insight will attempt to keep the panel connected via Ethernet or direct serial Insight will not attempt to dial the panel if these paths are unavailable oo AO 28 To set up a panel so that connections are managed manually by operators 1 Right click the panel i
95. controlled via Insight edit Backup Touchscreen Restore Operators Layouts Archive we A Photo ID Card Licence Enrol Panel Designer Manager e The launch buttons let you launch other modules with one button click e The tip window provides information about each module Point your mouse over a launch button for a description of that module e The wallpaper improves the aesthetics of Launch Pad You can select from a library of default wallpapers or choose your own Starting Launch Pad You can start launch pad in two different ways 1 Click the start button and choose Programs gt Inner Range gt Insight gt Insight Launch Pad 2 When you start your computer Launch Pad appears automatically in the system tray next to your computer clock Click the icon Tip lf Launch Pad is running you can access it from the system tray Click the Insight icon to open it On Windows XP you may need to click the 4 button to display all icons EY 13 Launching a Module You can start a module in one of four ways Choose the one that is most convenient for you 1 Click the module icon with the mouse 2 Right click the launch pad icon in the system tray and in the pop up menu that appears click the name of the module you want to launch 3 In any module click the Launch menu and then click the module you want 4 Hold down the control key and then click the number key that corresponds to that module See the L
96. ctory defaults You can use the hash symbol to specify an auto number The symbol is replaced by the auto number settings you specify 4 Click Next 5 Click the arrow in the Item Type field and navigate to the panel and item type you want to clear A list of programmed items is displayed Click the show blanks box to show all items 6 Select the item s you wish to clear Hold down the CTRL key to select multiple records Hold down the SHIFT key to select a range of records 7 Click Next 8 Click Finish The selected records are erased to factory defaults Warning The selected records are permanently erased This operation can t be undone except by restoring to a previous backup 48 You can batch program a block of users This features lets you specify consecutive cards user names or notes set card types set a common user type set a common expiry date and optionally select a source record for duplication To batch program a block of users 1 Press F7 to open the Copy Wizard or select the Edit menu and choose Copy Wizard 2 Click User programming BES Generate new Users programming Setting card numbers 3 A Se ect wh ich O pti O ns yO u wi S h to appl y names user types and or use a single record as a template to replace the existing records with Copy Wizard What would you like to do Replace card numbers Tick this box if you O a nA wish to specify the card type an
97. d assign if M Replace user names sequential card numbers to a block of users Ada V Use selected record as template Replace user names Tick this box if you wish to specify a common name for the block of users including an optional auto number Replace other fields Tick this box if you lt Back Cancel want to specify a common user type and expiry options Use selected record as template Ticking this option duplicates a single user replacing the existing users in the block then applies any other options that are ticked If this option isn t selected then the block of users are modified as is 4 Click Next 5 Fill in any information requested by the wizard which will depend on the options you selected in step 3 In particular wnen selecting which users to reprogram you must hold down the shift key to select a block of users otherwise your changes will only apply to a single user You can use the ctrl key to select non adjacent users 6 Click Finish The batch programming is applied Warning The selected records are permanently reprogrammed In particular if you selected the use selected record as template option then all fields in the target records are replaced This operation can t be undone except by restoring to a previous backup Tip If you assigned new card numbers you can automatically import them into Insight Card Pool In Card Pool click the Panel Scan button on the Card Pool toolbar Card P
98. d dropping them on the layout Insight can superimpose an On Screen Display OSD for each camera in a video window The OSD shows the name of the camera To activate the OSD for a video window Click the video window you want to change Make sure the DVR Control Bar is visible View DVR Control Bar 3 Make sure the OSD tab is selected 4 Tick or clear the Show Camera Name box N Tip Turning on the OSD effects all cameras in the current video window 145 Sending Commands To A DVR Or Camera You can send a model specific command to a DVR or camera Right click the DVR or camera and choose Commands in the menu that appears Note The commands available will be specific to the make and model of your DVR and or camera Consult the documentation that came with your equipment for more information Integration With Review You can set the time code of a video window to the time and date of a review event In other words if a particular review entry occurs on February 28 at 3pm you can quickly see camera footage from this date and time See page 144 You can associate cameras with areas Right clicking on a review event that contains the area enables you to see live video from the associated camera Integration With Schematic You can place cameras and camera presets directly onto your floor plans in Insight Schematic See page 122 146 y Touch Designer TouchDesigner 1 0 is a new module within Ins
99. d or Background column opens the colour selection dialogue Select the colour and click on OK to save your choice Using the Review Toolbar Open a new review window Open a saved filter stack Save the current filter stack Show or hide the filter stack Turn auto scroll on or off w MENTA IE ORL Create a filtered report Select review archive t Using the Filter Toolbar Open a saved filter Save the filter for use later al O Remove the filter from the filter stack Starts and stops review processing for this window Review Colours Double click on the Foreground and Background columns to change the appropriate colour Foreground Background aT Sample Sample Sample Sample Sample Zone Deisolate Zone Isolate Zone Tamper Zone Restore Zone Alarm Xmit Zone Isolate Area Disarmed Sample Area Armed Sample Default Sample Reset to Factory Defaults Add a new filter to the filter stack and stops review processing Clear the current window Disabled if review processing is enabled and Toggle and or logic If and is selected review must match this filter as well as previous filters If or is selected review only has to match this filter plus any subsequent and filters To Examine Review 1 Open a new review window CTRL N Load or modify the filter stack to suit your requirements 3 If your filter stack includes the all review live review or last
100. d to Door List 4 The User will be able to access any Doors assigned to the 1 or 4 Door List if their User Type has a Door List with those Doors assigned 1 Assign a door list to the user a From the tree view on the left hand side of Insight Edit Select Users E EE 512k Standard G 1 Info Menu H Access Menu O 2 1 Users b Double click the User you wish to give a Qualification on the right hand side of Insight Edit Ima FL Driver c Give the User a User Type with appropriate access including a Door List containing the Door that is a member of a qualification door list Permissions User Type Forklift driver El Forklift driver Extra rea El Extra Door E Extra Door List El 2 Assigning the User a Qualification within Insight Edit a Click on the Options tab for that User b Click on Qualifications Qualification Qualifications REEREEE SE c Double click on the Name of the Qualification you wish to assign to the User 170 Qualification Settings Mame Description Qualification Date Expiry Date Qualification T Confined space fount Forklift License Time 6 13 2010 5115 2010 Counter Access Pra MA Can operate Stockpickers Time Nia MIA a Cancel d Depending on the type of qualification you are giving to the user you will be required to enter either a date of a number of credits If the qualification is a timed type than you will need to enter the date from where the qua
101. d to a PC serial port To manually create a site code card pool 1 Select to create a new Site Code card pool e Click the Site Code button on the Card Pool toolbar 2 or e Select New Card Pool gt Site Code in the File Menu or e Right click the All Card Pools icon in the Insight Toolbar and select New Card Pool gt Site Code from the context menu 2 Enter a name site code and site code offset for the card pool The site code offset is not normally required However you must specify an offset if the card number range overlaps any other site code card number range in any given panel For more information refer to your Concept system programming documentation 3 Click OK Tip Insight expects the card number field to be entered in decimal The Site Code may be entered in the hexadecimal or decimal field depending on the card format Insight does the conversion from hexadecimal to decimal or reverse automatically as you type into the box To automatically create card pools based on panel programming 1 In Insight Edit program the site codes for your panel 2 In Card Pool Manager click the Auto Create button on the Card Pool toolbar 1 or select Autocreate Cardpools in the File Menu This menu option is only available if there are no card pools in the system If a site code is found in any panel with no corresponding card pool the card pool is created A direct entry pool is also created 76 Tip lf
102. ditional workstations additional licences are required Contact your Inner Range distributor About Fixed Workstation Licences When you purchase workstation licences they are initially floating As soon as an operator logs on from a new non server workstation the licence becomes locked to that workstation You can manually unlock a licence at the rate of one workstation per week To unlock a workstation licence 1 In Licence Manager select the workstation whose licence you want to release 2 Click Remove 104 To unlock all workstation licences without waiting one week per licence 1 Contact Inner Range who can issue a special key to release all workstation licences The key will function for 48 hours from the time of generation Remote Terminal Services Licensing Insight Professional supports connections to Insight machines over Windows Remote Desktop or Terminal Services e The Insight Allow Remote Licence allows connection to an Insight computer on the network from a remote computer in order to use Insight The remote computer does not need to have Insight installed on it A Client licence needs to be purchased for each remote connection For more information contact your Inner Range distributor 105 A Insight Operators Insight Operators lets you manage who is allowed to login to Insight and what privileges they have within the Insight system Use Insight Operators to Create operators De
103. e Default Site Ce Sub Site Default site Protocol AUR Threshold 100 M Adaptive User Rotation Potes Maintenance v Update Info Cancel Apply 155 4 Make sure the panel is set to Permanent connection Insight will try to stay connected 912 07 07 70 an General Connection write Options Profile Connection Type Permanent connection Insight will try bo stay connected Non permanent connection Insight won t attempt to stay connected DS Automatically connect this panel Status When the server starts F when an operator logs on F When programming changes are made Offline Edit Lock panel programming changes will be held until the panel is unlocked Maintenance v Cancel ay Note If a user is not in the panels database when it is offline then the user will be denied access 5 Right click a site and select New Virtual Panel Mew Sub site Enrol Panel Mew Panel From Template Mew virtual Panel Go Online Go Offline Mew Digital Video Recorder Delete Properties 156 6 Select Active User Rotation and click next gt Introduction Introducing the virtual panel wizard Welcome to the virtual panel wizard It will guide you through the creation of a virtual panel Virtual panels allow Insight Edit to program a user across multiple panels ina single operation M Adaptive User Rotation lt Back Cancel The remainder of the Vir
104. e Programming Applications And Reference Manual for more detail on user programming Tools 6 Ifthe Has Back Button check button is ticked the user has the option to return w to the previous screen Tip When creating a Layout with many screens the Back button will make navigation easier for the end user Creation of a Custom Text Menu Screen By right clicking your Layout and selecting Add Screen gt Menu Screen gt Custom Text you ll be presented with a dialog similar to the one seen when creating a Fixed Text Menu Screen You will notice that there is an additional text box at the bottom of the dialog allowing you to enter a custom title at the top of the screen you are creating Ell word Tip When creating a Layout with many screens make good use of the Custom Text Menu Screen to make navigation easier for the end user Creation of a Diary Screen By right clicking your Layout and selecting Add Screen gt Diary Screen you ll be presented with a dialog similar to the one seen when creating a Fixed Text Menu Screen You will notice that you only have the option to change the screen name and select the Diary Message you wish to display on the screen you are creating Diary Screens can not be modified You can change the name of the screen and the Diary Message assigned 150 Note A Diary Screen will overlay the Main Screen if active Creating a new Button Menu Screens allow you to place Buttons on them To do thi
105. e Read button Badge the card E IA Click the Save icon in the toolbar If using Insight Card Pool you are prompted for the card pool Select a card pool from Direct Entry Method IR Secure 40 In Insight Edit open the user you wish to assign a card to If you are using Insight Card Pool at your site make sure the Use Card Pool option is Select the reader type card format and serial port the dropdown list or close the dialog without selecting any card pool Tip If the card you badge belongs to a card pool the card is automatically marked as issued in the card pool Tip lf the card you badge has a new site code Insight creates a new card pool with that site code and adds the card to that pool Tip If you don t select a card pool for the card you badge Insight Edit will remind you to run the Panel Scan command in Insight Card Pool see page 81 so it can be added to one Insight Edit Reports You can generate a range of useful reports in Insight Edit These reports summarise key areas of panel programming including users user types areas and doors Reports can be displayed on screen sent directly to a printer or saved to a file The contents of the reports can be streamlined with the use of a filter want to view print or save User programming User type programming Input programming A list of areas in each area list A list of d
106. e in Comma Separated Values format CSV Imported and exported user information has two extra columns for qualifications Field code ifused Description Data in heading row irqualifications The name of the qualification Any text irqualificationvalues This field will be either the A valid decimal integer Count or start date for the number or a date stamp qualification DD MM YYYY Note For more information on importing extended user information and the dynamic user import module please refer to the Insight user manual 172 Appendix A Communications Task Configuration Insight communicates with panels via an Insight comms task This comms task must be CT001 in the panel To configure the Insight comms task 1 2 Using an elite terminal log in with the Installer PIN and go to Menu 7 3 1 comms tasks If your panel is using factory settings or the panel has been defaulted then CT001 will be set to Insight In this case you will only need to adjust the settings in red Press Help 9 and change the panel ID to a unique non zero value The first two digits should be 00 The value you enter here must match the number assigned in the Insight front end software see pages 22 and 33 Leave all other settings on their defaults which are listed below Panel ID 00xxxxxx x For direct serial connections if you are using a Port 1 DTR DSR comms cable you can set opts to nYnn Baud 9600 a This stop
107. e text on your card layout and drag the selection handles to make the rectangle bigger Tip To change the text font or colour double click the text with the selection tool ha 131 Tip To create vertical text tick the Rotate text 90 box in the text properties window To add images to a template 1 Select the template you want to work with or create a new template 2 Click the Add Image Field button in the toolbar BB 3 Click and drag the mouse in a rectangle shape where you want the image to appear You can resize the image later if you want 4 Inthe window that appears click the browse button and navigate to the image 5 Click OK When cards are printed the image you placed will appear on every card Tip To change the size of an image click on it once then drag one of the selection handles that appear around the image Tip To rotate an image tick the Rotate Image 90 box in the image properties window To add database fields to a template Select the template you want to work with or create a new template Click the Add Database Field button in the toolbar a Click and drag the mouse in a rectangle shape where you want the text to appear In the window that appears choose the database field that you want Click the Font button and specify a font typeface size and colour for the text Specify any other attributes for your text such as alignment and orientation
108. eaker Description When the alarm occurs the internal PC speaker is beeped Play a Sound File Repeat Count Maximize Window Flash Application Icon In Taskbar When the alarm occurs the specified sound file is played To choose a custom sound press the Custom radio button then browse to the sound file must be in WAV format Press the Test button to hear the alarm sound Indicates how many times to play the alarm sound If set to continuous the sound repeats until the alarm is acknowledged or the mute sounds button is pressed in the toolbar 4 If Insight Review is running then it will be maximised in other words the window will be expanded to take up the entire screen If Insight Review isn t running this option is ignored If Insight Review is running then it will start flashing in the Windows task bar If Insight Review isn t running this option is ignored 97 Display Photo ID User If the review entry that generated the event has a user Verification screen associated with it then the Photo ID User Verification screen is displayed Start Insight Schematic Launches Insight Schematic when computer name is If this field is used a Windows machine name without the backslash characters must be specified Map In Insight Schematic specifies which map to display when the alarm occurs Show DVR Camera Live Video Opens anew video window displaying live video from the specified camera Run
109. eas cia ce cece te ge cine e ecak teat claw ace cate Peas add beat clue ce Guam Neh east ask tee aati 70 NS Cad dd ss de lees e dec eis do Gl eases Ae ne 74 As arta eee en rene e ae Tench orn ee on Sem een ee Sonne are 75 Morana OC ar MAA e a ee ae 75 WONO W ITG ard F AA A A 76 Using The Browser asiatico daa 77 clio e AAA E onsen spoctaesiaewashardestiactGertendiostueadadnsniaoesties 78 Panel Scan for Unassigned Cards cccccccccsseseceeeceeeeeeeeeeaeeeeeeeeeseeeeeeeseeeeeeeeessaaeeeeeesaaaeeeees 81 Cad CA Bae senate nn adware o sa saad staain aces e pack eceushanmoctics 81 Troubleshooting cards with the Card Scan dialog ooccccccocooncnnccononnconnnononncnnononannnonononanenns 83 ASII TREGVICW oaken sae doit hen mausanrt nin atusds 85 Underlying CG ONCCRIS sita a a ae 86 MSi Audit EVe NS sra ia Ai 86 Revi WAV WINGOWGS eosa a E ia Ei 87 Review Preferences and Review Colouring ooocccccccccocccnncnononccnnonononcnonononancnnnnnnnancnnnonnnanenns 87 FRENG SP ON II A 89 Moving The Review POE sora 91 Ei elo qe A A lt P O 91 CUSTOM ReDo Sisi 92 Time On Ste REDON dui dl a 92 A O 95 Acknowledging AMAS scada 95 Working With Alarm RESPONSES aiii 96 Working With Help Responses eria i 101 Working With Operator Responses da 102 Insight Licence Manage nia adapta 103 Registering Insight Professional ernis ina 103 Licensed Modules cita A N A 104 A an a a al wale E a T 104 VV OFKSTANOIM CENS NO aia aaa iba 104 About Fixed Works
110. eased it will provide full support for the version of Panel firmware that is currently in production or a version that is soon to be released to production The table below shows which version of Insight is required to provide full support for the various versions of Panel firmware Additional columns also show which versions of Panel firmware are provided with Enrol Only and Extended support Insight Panel Control Module Version and level of support Version Partial Type 1 Panels only Full Enrol Only Extended See note below Type 2 Panels only V1 0 V2 0 to V4 09 V5 0 V1 4 V2 0 to V4 09 V5 1 V5 11 V2 1 V2 0 to V4 09 V5 2 to V5 28 V3 0 0 11 V2 0 to V4 09 V5 6 V3 1 V2 0 to V4 09 V5 7 V3 2 V2 0 to V4 09 V6 2 to V7 0 V4 0 V2 0 to V4 09 V7 4 NOTE Extended Type 1 Panel support Insight V4 0 or later now provides extended support for Type 1 Panels Connection is via the PCDirect Comms Task format and provides full upload and download of the Panel database control of common entities such as Areas Doors Home Auxiliaries etc and the retrieval and storage of Review As Insight is intended to manage Type 2 Panels some newer features not available in Type 1 panels will appear to be available but will not function If these particular features are required or to take advantage of the full range of Insight features the Panel will need to be upgraded to a Type 2 or later Control Module with the latest fi
111. ed Card Assigned To For cards that are in use or lost indicates who the card is assigned to Date Time Last Updated The date and time the status of this card most recently changed Reactivate For cards that are lost or suspended indicates who the card will be assigned to if it is reactivated Last Assigned To For cards that are returned from the lost or suspended states this column indicates who the previous assignee was Quick Note Operators can enter general comments in this field You can filter the browser pane on a range of criteria Only cards matching the criteria are displayed To apply a filter to the browse pane 1 Select a criterion in the Select Filter box 2 Enter a text string in the Filter Text box Insight hides cards that don t match the filter text Tip To stop filtering clear the contents of the Select Filter box Managing Cards When card numbers are programmed for users in some panels these cards are programmed You manage cards by assigning them in Insight Card Pool or Insight Edit Cards can be marked lost or suspended in both Insight Edit and Insight Card Pool and they can be returned or reactivated in Insight Card Pool In the browse pane multi selection is possible Any of the actions can be carried out on multiple 78 cards where this makes sense e g assigning multiple cards is not possible but returning them is You can select all cards in the browse pane with Ctrl A To assign c
112. ed by special commands and or not and xor exclusive or Placing a text item in double quotes means the text will match both upper and lower case Placing a text item in single quotes means the text will only match if the case is the same Brackets are used like they are in arithmetic 44 Examples door double quotes gt case insensitive match with door including trapdoor doorstop DOORMOUSE etc door single quotes case sensitive match with door including trapdoor but not TRAPDOOR exact door gt case insensitive match with the whole word door including DOOR but not trapdoor exact door case sensitive match with the whole word door but not DOOR or trapdoor door or window gt matches all items with either door or window or both regardless of capitalisation door and window matches all items with both door and window door and not window matches all items with door unless the item also has window door or not window gt matches all items with door and also matches all items without the word window not door matches anything that doesn t have the word door exit and door or window or corridor gt matches anything with window or corridor and also matches anything with both exit and door exit and door or window or corridor matches anything that has exit as well a
113. ed Card Users User Tim Wong panel InnerRange UK List of panel ser Wong Tim K panel InnerRange USA users who Secada Dei i 178 52001 Panel Panel Queensland already have this 178 52001 Panel Panel Victoria card assigned 178 5C002 Panel 512k alarm List of panels where the site code of the card is programmed so this card can badge in Assign To E da Inner Range Insight System E dJa Inner Range Australia DE yP East E fg Panel victoria CHRIS CONNOR B TIM WONG ATH TAG E Card No 6128 site code Card Pool IR Apply OK Cancel 1 Browse to the user who you want to assign the card to 2 Hit Apply if you want to assign the card to more users Hit OK if you want to assign the card to only this user and finish at the same time 3 Hit Cancel to finish assigning this card ee Tool tip shows current system Select the user card assignment state of this user here who to assign the card to Note lf the selected user already had a different card this card will be removed from them first If another user in this panel had this card before then the card will be taken from them and assigned to the selected user To mark a card as lost 1 Inthe Insight Toolbar select the card pool that contains the lost card 2 Inthe browse pane right click the lost card and choose Lost in the menu that appears The status of the card is changed to
114. ed to the shape by clicking and dragging the mouse from anywhere along an existing side of the shape To remove a corner from a shape right click the desired corner and select Delete Vertex from the context menu Tip You can place the same item more than once either on the same map or different maps Tip You can see which items have been placed on maps via the Map Items window Select Map Items Window from the View menu Tip You can jump straight to a placed item on any map Choose Go To from the Edit menu Tip You can choose between the two default icon sizes In the Insight Toolbar right click the map and choose Properties from the menu that appears Click the Appearance tab then choose the icon size you prefer All icons can also be sized individually Tip When an item is placed a text caption appears with the item You can change the position of the caption or hide it completely Right click the item and choose Caption from the menu that appears Tip When you place items they are aligned to a snap grid You can change the size of the snap grid choose Preferences from the Edit menu You can disable grid snap uncheck Snap To Grid in the Edit Menu You can hide the snap grid click the show hide snap grid button in the Schematic Toolbar 119 Operator Permissions To add move or delete surveillance items from maps you must have the change permission on that
115. ement text You can select from pre defined operator operator Acknowledament No intruders found in the area Ne responses by clicking the down arrow at the I x right edge of the field Cancel Click OK The alarm is removed from the alarm handler window Working With Alarm Responses An alarm response defines what rules constitute an alarm and also specifies how Insight reacts when it occurs Alarms are defined using a filter stack When incoming review matches the filter stack the alarm is triggered A triggered alarm can be configured to attract the Operator s attention in a variety of ways Triggered alarms are added to the alarms window and must be acknowledged To create a new alarm response 96 1 2 3 4 HE 1 Panelfs online In any module click the alarm counter bottom right corner The Alarm Handler window opens On the Edit Alarms menu choose New Alarm Response Alarm Response and navigate to the type of review event you want to base the alarm response on A new filter stack is created matching your criteria and the Name Insight Review Options Message Immediate Acknowledge DVR Reports Alarm Response Details Alarm Response window is displayed ew Ta Enter the settings for this alarm response Response Help None see below Click OK W Operator Response W Enabled This Alarm will be Acknowledged Automatically Options Tab This defines the basic p
116. en asked if you really want to delete the Operator 107 Tip You cannot delete yourself Operator Permissions To create an Operator you need create permissions on operators To delete an operator you need delete permission on the operator To suspend an Operator You can suspend an operator without deleting them 1 Open the Operator you wish to suspend 2 Click the Disabled radio button 3 Click OK The Operator will not be able to login to any modules Tip You cannot suspend yourself Operator Permissions To suspend an Operator you must have the change permission on the Operator Working With Operator Types Operator Types let you control which Operator Type Guard items Operators can see create Profi delete control and modify Identification Name Once an Operator Type has been Description Contrai Areas Doors Its and Zanes 7 o created you can assign it to Operators Permissions Notes This operator type was created by the Insight installation program Feel free to delete or modify this operator type as required To create an Operator Type Cancel 1 Click the Operator Types tab in the Insight Toolbar 2 Click the New button or press the Insert key or right click the browser pane and select New Operator Type from the menu that appears Enter a unique name for the Operator Type Click the Permissions icon and allocate privileges to the Operator Type Click the
117. en the virtual user 2 Click the Physical Panel ltems tab The Panel ltem column shows which physical user is linked for each panel 3 If you want to change the physical user in a panel click the entry with the mouse A drop box appears allowing you to set a new physical user 4 Save your changes Tip You can jump directly to a physical user from this screen Right click the physical user and choose Edit in the menu that appears Note If you change the physical user the newly selected user will be erased and replaced with the virtual user The previous user will be unlinked but retains all programming You should erase this programming to avoid user duplication Virtual Links Explained To understand virtual links imagine you have two panels with the following programming For simplicity we are ignoring the normal default items INSTALLER MASTER and OWNER Panel A Panel B A U001 John pe 9 U001 John e 69 UTOO1 Guard l 4 UTOO1 Clerk 49 UTOO2 Manager s 59 UTOO2 Guard As can be seen from the diagram John exists in both panels and has User Type Guard in both panels Note that Guard is User Type 1 in the first panel and User Type 2 in the second panel When set up as a virtual panel the diagram looks like this Virtual Panel Panel A Panel A isa as isa ud a pda da e el VUOOL John Esmeiinivci J eect O U001 John zoe e U001 John sen gt VUT001 Guard o e n 59 UTOO1 Guard o 0 UTOO1 Clerk
118. enrolment before they can be managed in Insight Detail on the upgrade procedure is available in the Insight V5 Getting Started Manual Product Highlights Connectivity ll Insight is a true multi panel multi workstation system il Insight uses Octane compression for fast upload download even over slow links 1 Supports direct serial Ethernet and internal modem connections Future releases will add support for external modems 1 Supports multiple paths with automatic switching to redundant paths on link failure y An Insight INSTALLER connection to a Panel can now be established while a permanent Insight Pro or Insight Express connection is already in place This allows remote Installer access when necessary without interfering with the on site Insight operations Operators are alerted to changes made by the other Insight instance so that appropriate actions can be taken to synchronize the databases e Mark the changed records for upload Note that the Panel must be V7 4 or later and have 128k or 512k memory to support the two active Insight Comms Tasks and both Insight instances must be V5 2 or later Editing ii Changes to module programming take effect immediately without a LAN secure ii The LAN status of modules zones and auxiliaries is displayed ii Selectively show or hide items based on o Name o LAN status secured missing unexpected not installed o Programming status bla
119. eo Timeline Video Playback A r Current 3706 2010 3 23 19 PM i gt w a p Date Time 3 06 2010 23 59 v PT om BS Zoom Focus Iris F 4 a A J J rest a ARI T j 00 00 2 00 23 59 i P Layouts OSD DVR Control Bar Camera Camera Pan Tilt Zoom Focus Iris Timeline Playback Controls Controls Controls The Insight Toolbar lets you open video feeds and send control commands The camera pan tilt and zoom focus iris controls let you control PTZ cameras The timeline controls let you locate previously recorded footage The playback controls let you switch between live view and recorded playback modes The layout controls let you arrange your video feeds and OSD on screen display Paid Feature Insight DVR integration must be licensed separately Insight DVR integration requires Insight Professional 139 About Insight DVR Integration Insight provides true integration with an ever expanding range of Digital Video Recorders You can choose to view live and recorded camera images directly within Insight You can control PTZ cameras including pan tilt zoom and iris You can also issue commands directly to cameras and DVRs DVR Plugins installer Insight DVR Integration is constantly being updated to add new DVR models to the range of DVRs supported by Insight New DVR models added since Insight version 3 2 release are no longer automatically installed with an Insight installation
120. er type in this panel The PIN with which the user will authenticate at a panel terminal Extra area Extra door Extra door list custom user field 1 defined in dbEdit custom user field 2 defined in dbEdit custom user field 3 defined in dbEdit custom user field 4 defined in dbEdit custom user field 5 defined in dbEdit custom user field 6 defined in dbEdit custom user field 7 defined in dbEdit custom user field 8 defined in dbEdit custom user field 9 defined in dbEdit custom user field 10 defined in dbEdit custom user field 11 defined in dbEdit custom user field 12 defined in dbEdit custom user field 13 defined in dbEdit custom user field 14 defined in dbEdit custom user field 15 defined in dbEdit custom user field 16 defined in dbEdit custom user field 17 defined in dbEdit custom user field 18 defined in dbEdit custom user field 19 defined in dbEdit custom user field 20 defined in dbEdit Data Any valid direct entry card number a hexadecimal number not 0 of at most 10 digits Must correspond to a user type token key as set up in a Lookup table in the DUIM setup Any valid PIN decimal Area as it appears in the panel Door as it appears in the panel Door list as it appears in the panel Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any text Any te
121. ettings unless instructed by an Inner Range technician e Client o Client Options tick this option if you want Launch Pad to appear whenever an Insight module is closed o Password Caching specifies when Operators must enter their password If caching is enabled then Operators do not need to enter their name and password until they quit a module at which point the cache is cleared If caching is disabled then Operators must enter their password every time a module is started Tip Press F1 at any time to get content sensitive help 15 16 This page has been left intentionally blank The Insight Toolbar The Insight Toolbar is the management centre of Insight The toolbar is where you create and manage sites enrol panels control field devices and perform panel programming and maintenance The Insight Toolbar is available in all modules Use the Insight Toolbar to Enrol panels Connect and disconnect panels Create master sites and sub sites Copy or move panels between sites Import export and duplicate panels Perform selective upload and download Remotely control hardware and modules Els Rainbow B d Green Er mm Sample Panel J o ha 1 Info Meru 2 Access Menu bie EE 3 Isolate Menu A 4 Testing Menu a 4 5 Timing bd E 6 Deadman Menu Er hs T Installer Menu i D 7 0 Inputs a Y 7 1 Areas 2 D 7 2 Modules ne y 7 3 Communications Fl 7 4 Timing a 7 5 System fl D 7 6 Doors H T T Access
122. f the panels Set up the user types for the users you have created Again use consecutive slots Make sure that the corresponding slots in the other panels do not contain important information They will be erased in the creation process so copy records to safe locations if necessary see using the copy wizard on page 46 5 Create the virtual panel using the Master Panel method A ta Master panel select the panel you set up in steps 2 and 3 Starting record select one less than the first user you set up in step 2 So if you started programming your users at U0010 enter 9 here of records enter the number you decided in step 1 If you create your virtual panel using this method then the virtual users and virtual user type links will all be created for you by Insight All you need to do is edit the virtual users as required Tip Insight uses colours to differentiate between virtual and non virtual items Refer to the table below Icon Colour Item Description a Gold MANTE This is a virtual item Programming changes will automatically be saved to all member panels A This is a virtual item in a member panel You cannot is Grey Member Item edit this item directly edit the item in the virtual panel instead This is a normal item in a panel When you edit this Regular Normalitem item changes will be saved only to the panel containing the item 68 Creating Virtual Panels You create virtual panels in
123. feature below to determine what type of item was edited Tip lf you leave Insight permanently connected to your panels then you can manually check for programming changes Right click the panel and choose Entire Panel gt Compare Records in the menu that appears Comparing Insight With A Panel If you suspect that edits have been made at an Elite Terminal in the field or if you just want to satisfy yourself that Insight is correctly synchronised with a panel you can perform a comparison between Insight and the panel You can choose to compare the entire panel or only a particular type of item such as doors or areas To compare a panel with Insight 1 Ifthe panel is offline connect to the panel 2 Right click the panel you wish to compare and choose Entire Panel gt Compare Records in the menu that appears 3 A message is displayed indicating if any records are different Note lt can take up to 30 seconds to compare a 512k panel You will receive a message when the comparison is complete Note Insight will not tell you which specific records are different only that there are differences For example the message areas are different could mean that 1 2 or all areas are different between Insight and the panel Tip If you have established that there are differences and you want to synchronise remove them then you should mark the different items for upload if you want to preserve what is in the pa
124. for the window Tip You can search for items in the review window Choose Find from the Edit menu or press CTRL F To copy review to the clipboard 1 Select the item s you want to copy 2 Choose Copy from the Edit menu or press CTRL C Tip You can select multiple rows by holding down the Shift or Control keys whilst clicking in the review window To save review to a text file 1 Optional select the entries you want to save 2 Choose Save As from the File menu 3 To save all events click the All Entries radio button To save the events you selected in step 1 click the Selected Events radio button 4 Optional enter a name for your file 5 Click Save 90 Moving The Review Pointer If the Insight comms task is reset then Insight cannot determine which review entries have not been processed In this case it is possible to move the review pointer manually To move the review pointer 1 Right click the panel in the Insight Toolbar and choose Review in the menu that appears then choose Move Back 2 Enter how far back you want to move the review pointer 3 Click Close Warning Moving the review pointer may cause duplicate review entries to be recorded This feature is recommended for experts only Basic Reports Insight includes report templates for most common reporting activities including user access door access and alarm reports Refer to the table below
125. g the Insight Toolbar to manually locate them To follow a hyperlink click on it with the mouse button In the picture below clicking the Inside Area hyperlink opens the area called Office Door Location o J Office El Outside Area None E Tip You can click as many hyperlinks as you like When you close the windows that have popped up you will return to the original record you were editing Tip If you click a hyperlink on a field that is set to none Insight changes the browser to view all of the items that can be selected for that field Previous Software In WinDirect quick navigation was performed with the F9 and F10 keys On panel terminals quick navigation is performed with the HELP 9 HELP 0 key combinations 43 Searching Panels Insight Edit includes an extremely fast search tool E Power Search You can choose between simple searches which Text Advanced Modified look for matching text in the locations that you Sate aaa specify and advanced searches which let you Lookin 128 Standar aliens Type vA00 at tem Ty Far specify complicated searches such as find T Match case Whole words everything with the word door but not the word Only match if marked for upload or download office Address Name Name in Panel TD NEW YEARS DAY NEW YEARS 128k Stand ZE NEW YEARS DAY NEW YEARS Type 1 v4 00 To perform a simple search IL NEW YEARS DAY NEW YEARS Type
126. g that ID badge To modify an existing template mb Double click on the template you wish to edit from the Card Designs window 2 or Select the template you wish to edit from the Card Designs window and click on the Open button on the toolbar Cam 3 You can now modify the template Designing Card Templates Card templates are made up of any combination of text custom static text and or database fields images vector graphics and user photographs Custom text images and graphics are the same on every card in a batch They form the layout of the card Database fields and photographs are different for each employee They form the information on the card To add text to a template Select the template you want to work with or create a new template Click the Add Text Field button in the toolbar 2 Click and drag the mouse in a rectangle shape where you want the text to appear In the window that appears enter the text that you want to place on your card Click the Font button and specify a font typeface size and colour for the text Specify any other attributes for your text such as alignment and orientation Click OK When cards are printed the text you entered will appear on every card ee A Note You must specify a font every time you add text to a card Tip If the text is chopped off then you need to increase the size of the text rectangle With the selection tool C click th
127. guration of the panel this can be up to 6500 entries Once the review log Is full it slowly begins overwriting itself Insight uploads review from panels whenever it is connected and stores it in a permanent archive The archive can be examined in real time as new events are added by panel activity or historically Because Insight keeps a permanent archive it does not matter when the panel review log overwrites itself Warning Insight only receives review from panels while they are connected If events occur when a panel is disconnected they are queued and received by Insight the next time a connection occurs The number of events that can be queued varies depending on panel size but is guaranteed to be at least 300 events and will be at most 6 500 events Warning Insight tracks review via the Insight comms task Menu 7 3 1 at any terminal If this comms task is stopped and started manually or via the Control Module being reset then Insight cannot determine which review events are unseen In this case you must move the review pointer manually See page 91 Previous Software In PCDirect and WinDirect review was received automatically during online edit mode With Insight panels might not be connected even when Insight is running To understand panel connections see page 27 Tip Insight uploads review from panels whenever they are connected even if the Review module is not running Insight Audit E
128. h Insight Server 6 Click OK Note When synchronising the DVR date and time is changed to match the date and time of Insight Server 142 Note For synchronisation to occur Insight server must be running Working With The DVR Control Bar The DVR Control Bar lets you manage your cameras You can switch between live and archival footage change the time code of the video window and change the number of cameras displayed For PTZ cameras you can pan tilt zoom iris and focus the camera by remote control or activate a camera preset DYR Playback Control ES Camera PTZ Control Yideo PERE Yideo Playback Layouts OSD Current 28 10 2005 1 41 04 PM 1 41 04 PM a 3 A 9 Tow Date Time 28 10 2005 11 22 4 a a H _ 4 S Zoom Focus Iris ES a PP g A a _ AAA mee y gt y y y dl 00 00 12 00 das ha al n l oH cer Camera Camera Timeline Playback Layout Pan Tilt Zoom Focus Iris Controls Controls Controls Controlling PTZ Cameras Camera PTZ Control You can remotely control compatible PTZ cameras from A PE Ee the DVR Control Bar lt gt gt sot a To control a PTZ camera v D DY DN mb In the video window click the camera you want to control The selected camera is enclosed by a yellow rectangle Make sure the DVR Control Bar is visible View gt DVR Control Bar Make sure the video window is in live video mode click ml To pan the camera click the left and right arrow controls 4 and P To tilt
129. hat the card is correctly programmed and assigned to this user Click Disassociate if you want to completely revoke the user s card programming so that the card won t be assigned to the user and the user won t have this card programmed any more To operate on one or multiple cards 1 Select the card or cards you want to operate on Ctrl A selects all cards in the list 2 The following card reprogramming buttons are only active if the card is incorrectly associated Click Associate All if you want to correctly program and assign each card to all its users found Click Disassociate All if you want to remove this card from all its users found Click Autofix to fine tune the actions executed on all selected cards i Assign card to all its users found where possible Remove card from all its users No change M Create missing sitecodes IM Remove duplicate users W Correct all card states OK Cancel Autofix Options e Assign cards to all its users this behaves like the Associate All button e Remove card from all its users this behaves like the Disassociate All button e Choose No change if you don t want to operate on user card programming with this Autofix operation e Create missing sitecodes creates the necessary site codes in panels where they are missing e Remove duplicate users when the card scan finds two users of the same card 83 w
130. he Active User Rotation Module Camera Licence Allows use of the DVR Integration module Two types of this license are generated The first license purchased of this type will allow 30 cameras to be connected to Insight Subsequent licenses purchased of this type will allow an additional 10 cameras to be connected to Insight P Xmit Alarm Forwarding Allows use of the Insight Communicator module Allow Remote Clients Allows remote terminal sessions to the Insight server COM Interface Read Only Allows 3 party products read only access to Insight via the COM interface Note This license allows the creation of review messages COM Interface Read Write Allows 3 party products read write access to Insight via the COM interface Tag Board Allows operators to use the Tag Board module User Qualification Expiry Allows the use of the Qualifications module IP Door Controller licensing Licensed per panel Allows enrolment of an additional Concept IP Door Control module Note The first 15 IP Door Controllers do not require a license Panel Licensing Insight Professional includes a licence to enrol one panel To enrol additional panels additional licences are required Contact your Inner Range distributor Note Up to 15 IP Door Controller Panels may be enrolled without additional licenses Workstation Licensing Insight Professional includes a licence to log in from one workstation To enrol ad
131. he changes are sent to the panel immediately This is called online edit If you make changes while the panel is disconnected then the changes are queued to be written later on This is called offline edit Insight uses different colours so you can quickly see if there are edits waiting to be sent to the panel Icon Colour Meaning Green Panelis up to date There are no edits waiting to be sent to the panel EX Blue Panel synchronising Programming changes are being exchanged with the panel The number in brackets next to the panel name indicates how many changes are remaining to be sent received mm Red Panel unsynchronised Offline edits have been made There are programming changes waiting to be written to the panel Tip You can configure Insight to automatically connect to a panel when you make programming changes Go to Panel Properties gt Protocol gt Connection and tick the boxes that say Automatically connect this panel and when programming changes are made Tip If your panel is red unsynchronised you can find all records that are queued for upload or download by opening a new search clicking the only match records marked for upload or download and clicking Find Now without entering any search text 40 PIN Discovered Two user s cannot have the same PIN in the same panel Insight Edit will prevent you from setting a duplicate PIN In addition the user whose PIN was discovered wil
132. he contents of this manual are subject to change without notice Contents For Version 5 2 SOTRWALEC ocoooooccccnnncccccnconnccnnnnononnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnanennnns 1 COMEM S PP e SE REE oa ate Sou suand oe une aie Sees e ks ety a 2 Protect Your Insight Professional Software Investment oocccccconcnccccncnnccnnnnncononcnnononcnnononcnnnnnos 6 IT Ie SVAN C ssysisacutange taianuiaatiaencs E E S G 6 Software Maintenance Agreement cccccceesccccceeseececcceeesececccseeeeeeccaeuseeeesseaeeeeessaeeeeeesssaaeeeess 6 INSIGHT HELP neering iii eta 6 Nod INSI Narros iii cotas 7 polo Ve o AAA NI O II A A A 10 Registering Insight Professional asin cir ici 11 insight Professional DEMO Edition uri A Sd 11 EA AO A E PA o a A 13 Staring Launca Padua A A 13 Launching A Module osos da 14 Logging YA a PORRO COPA o aa E A E 14 Changing Launch Pad Preterences ii la 14 Changing Tent Sel stas 15 TENE INSIGhT Too bata iia 17 WONG VITA SIES andrade 18 Working WI Pancita daa 21 ENFOINa Pan Sii a da ia 21 Creating Panels Fron templates tati aos 25 DUPpica ind AICS iaa a NULO iia dao vaa cap 26 MOVIE FINOS ro sd a a 26 A clone stsna tay sets tek E edi dew oan sesh cala wna E E 27 Felmanent AOI CIO pr ios voii 28 Panel imuslecd COMME HONS sii idad 29 Scheduled ConnecionsIASIgnES 2 0Flaler patada idadi te 29 Undersianadina Cs ONMeCHOM Stats nica dar laica 30 Manta OnE CUON Serrallo pair es 31 Moden ica rca later
133. he third LCD module Address To Show all zone inputs on all LCD modules 38 Address ge Ae Show all zone inputs on all modules Address 201 Z10 Show the tenth zone input on the first module of each type Address S 5 Shows all system inputs ending in 5 on every module Name k Shows all names starting with the letter K Name s Shows all names ending in the letter S Editing Items To edit an item double click the item in the browser This opens an edit window for that item Access Group Edit AGOO1 ENTRY DOOR 512 07 07 70 Ea Ex T E E Edit Toolbar Navigation LEC OY Rer Edit Toolbar ie E A entry poor J gt ODI Properties Settings Audit Tabs Access Group Properties Mame ENTRY DOOR ame In Panel Ch Name Lock el id Slider Access Hyperlink Ime Zone None El Alternate Access Groupe Notes A ltem Pickers l Using the Navigation Toolbar la Locate this item in the Insight Toolbar tree Id Goto the first record d Go to the previous record Displays the current record number You can enter a different number to jump to that number EXIT DOOR Displays the name of the current record Click on the arrow to select a different record to jump to gt Go to the next record Go to the next blank unprogrammed record bi Go to the last record Using the Edit Toolbar El Save changes to the current record If the panel is offline mark the record for download the next time a
134. he toolbar Select the alarm response you wish to modify then click Edit The alarm response filter stack is displayed then the alarm response window is opened Make any changes to the alarm response Click OK lf the filter stack for the alarm response is open then you can modify the alarm response simply by clicking the Alarm Response button on the toolbar 100 Working With Help Responses Help responses are displayed as part of the alarm acknowledgement window You can create different help responses for different alarms You must first create the help response using the help response editor You can then attach the help response to an alarm so it will be displayed during the acknowledgement procedure To create a new help response Alarm Response Help 1 Title Standard Help Open the Alarm Handler window by clicking the alarm count bottom right corner Response Help Instuctions Inner Range Standard Help Response 2 Click the Help Responses button in the Please acknowledge the alarm with a clear and concise response toolbar E 3 Click New 4 Enter the name and text of the help response You can use the formatting tools at the bottom of the window to control text colour size and formatting T o 5 Click OK ite ion ey f Italic Background Colour To modify an existing help response A comet 1 Open the Alarm Handler window by clicking the alarm count 2 Click the Help Responses butt
135. hen Complex filtering is chosen the Print Filtering dialog changes to look like what is shown on the right When using Complex Search you aia can only filter on Item Name not on notes 7 Select OK once you have set the parameters of interest to generate the report Name Tip In both Simple and Complex Search you can use wildcard characters as described on page 38 In Complex Search you can use the advanced criteria as used in the Advanced Search 52 function Some examples start on page 45 Paid Feature Filtered Reports within Insight Edit are enabled when you enter a valid licence for the Insight Advanced Reporting Module Employees Each panel contains information about users that have access privileges for that panel Depending on the memory configuration in the panel a name might also be stored for some or all users It is often useful to store extended information about each user such as full name age home and work contact details gender and even a photograph for identity verification Insight calls this additional data extended user information Users with this additional information are referred to as employees Insight Versions Extended user information and user photographs are not available in Insight Installer To add extended information to a user h choose Properties in the menu that appears User Edit U00001 INSTALLER 128k Standard ldia 7 O BeRo A 1 Elid
136. hen be used to automatically print cards using the same template for multiple users that share the common field and to automatically select that template when printing a card for a particular user 136 1 Select card association from the Card drop down menu and click the New icon J 2 Right click in the Card box to choose the appropriate card design 3 Under the Name column choose the user profile field you would like to associate to that card design 4 Double click in the Value box to type in the common value for that user field This will be compared to database values using a text compare function and is not case sensitive e g sales matches Sales Card Associations This example shows that all users who work in the Research and Development department will have a blue card printed and all users who work in the Sales department will have a green card printed Insight does allow for non mutually exclusive card associations For instance in the above case we could have a third card that was printed for anybody whose User Type was set to Manager In this case the card templates are prioritised from top to bottom so the Research and Development Manager would get a Research and Development card not a Manager card Tip To select a range of adjacent employees click the first employee hold down the shift key then click the second employee To select non adjacent employees hold down the Ctrl key then clic
137. ial installation date During this time you must contact Inner Range for a permanent Professional licence key To register Insight Professional 1 Choose About from the Help menu of any module 2 Click the hyperlink that says Click to Register A new window appears 3 Click the hyperlink that says Click here for registration form Warning If you fail to register in the 30 day period Insight will revert to Installer operation As soon as your permanent Professional key is entered Insight will return to Professional operation Tip The Insight serial number is stored inside the hardware key You can h Ta quickly check the serial number by opening the About box in any module 103 Licensed Modules Your Insight Professional licence provides unlimited access to the core Insight Professional modules such as Insight Operators and Insight Schematic The following features or functions are licensed separately Client License Licensed per machine Allows an additional workstation to run Insight Professional Panel License Licensed per panel Allows enrolment of an additional Concept control module Insight Reports Allows operators to use the Advanced Reports module Photo ID Allows operators to use the Photo ID module Card Pool Allows operators to use the Card Pool module Hotel PMS Interface Allows use of the Dynamic User Import Module Just In Time User Programming Allows use of t
138. ification number or a date stamp DD MM YYYY When importing csv files you can omit a field that you wish to leave unchanged or specify a filed you want to blank You must still include the comma after the blank field Example John Smith M lt The third record is empty and skipped when importing John Smith lt blank gt M lt The third record is lt blank gt and will erase any pre existing data in this field Note One of the three identifying card numbers directnumber sitecardnumber or creditcard or a PIN number pin is mandatory and the user is identified by it i e any old user with the same number will be overwritten Sample CSV File line breaks added to fit onto the printed page text should all be on one line Line 1 secondname pin sitecardnumber usertype position company title gender 1 02 2003 Street suburb city state country postcode workphone homephone homemobile workmo bile workfax workemail Car Rego notes photo Line 2 Clayton Kielbasa 0151 1 OWNER Installer A Secuirty Company Mr male 2 02 2003 123 aStreet St Melbourne VIC Australia 3000 1300000000 34624761 24 0523596872 emailaddre ssOcompany com QIW 205 A good installer Should be paid more c photos 1 ong Line 3 Neil Canney 5253 1 Manager CEO male 3 02 2003 Australia 3000 399999999 855 8812952 emailaddress company com VMZ 545 c photos 1 pong You can specify a custom import order in the header row which must
139. ight Installer and Insight Professional that allows customisation of the touch screen terminal EN TouchDesigner E E File Edit View Help kh Amg ATT ISRO ae 2 Touch Designer tool bar Insight tree view Default Site MB Concept 4000 160 121 f x 1 Layout 9 Property Value E Screen 0 1 Name Layout3 O Screen 1 3 Layout Number 3 FO Screen 2 2 Layout 1 10 SECURITY Layout 2 17 ayout name Layouts 3 FO First Screen 1 lt CONTROL AS For Help press F1 As you can see in the image above there are three main components to TouchDesigner The tree view on the left hand side only contains Concept panels that are using a memory configuration that supports touch screen terminals Depending on the memory configuration and memory size you can create a number of Layouts Screens and Buttons The centre section of the application is for previewing and selecting Screens and Buttons The right side of the screen is for adjusting the properties for the currently selected Layout Screen or Button Additionally there is a new tool bar for the creation of blank Layouts Screens and Buttons E mm La a En al om These buttons will be enabled depending on your selection within the tree view on the left hand side of TouchDesigner 147 Customisation of a Touch Screen Terminal As stated above there are three components used to create
140. ight clicking and choosing Follow Link in the menu that appears Working In Surveillance Mode Insight Schematic starts monitoring the status of all surveillance items when you activate Surveillance Mode You can also control items directly from your floor plan To activate surveillance mode 1 Select Surveillance Mode from the File menu In a few moments the state of all surveillance items is updated Note Insight Schematic cannot monitor the status of panels that are not connected Schematic places a cross over all point surveillance items that belong to offline panels and draws all area surveillance items a dim grey colour Alarm Processing Schematic has a simple alarm reporting and clearing mechanism Items that go into an alarm or tamper state flash and change colour Point surveillance items go red for alarm and orange for tamper in addition the text in alarm flashes while the alarm is active and had alarm if the alarm condition has passed Area surveillance items go red when in alarm and orange when in tamper in addition the flashing speed halves when the alarm condition has passed Alarms will continue to flash even after the condition that caused the alarm ends You must clear alarms from Insight Schematic manually Alternatively an alarm or zone map item can be configured to Automatically Acknowledge alarm states and the map item will automatically 123 return to the sealed st
141. iled Exception tab choose between a detailed report which includes all time on site information and an exception report which only includes entries that match specified exception criteria such as minimum or maximum hours per day week month 7 If you want to export the data in addition to generating the report tick the Generate Export File box on the Export tab and choose your Export Type Custom MYOB or Tenix Once you have chosen the export type you can then choose your export settings relevant to that type If you choose the Custom type you will need to setup the file format See To setup a custom export type format below 8 Choose which review archive to run the report on The default is current which contains review that hasn t been archived 9 If you want to save the report settings click the Save Settings button 10 Click OK to generate the report SA DM To setup a Custom export type format 1 Choose Custom from the Export Type drop down list 2 Select Edit Custom Output Header writen once at the start Substitution Fields Format 3 Define the content of the Po ae H e a d e r U S er S u m m ary User Summary Record repeated for each user MM Time On Site Custom Export Details Export formating record Ingress Egress qee record and Footer sections O ada The required data fields tel cba cdo separators format Ingress Egress Record repeated for each
142. ion General Photo ID Toolbar Changes the view from Design mode to Print mode Changes the view from Print mode to Design mode Creates a new card template Save changes to the currently selected card template Print one or more ID badges based on the current template Cut the selected item s Copy the selected item s Paste the previously copied or cut item s Zoom out to reduce the viewing size of the card Zoom in to increase the viewing size of the card 7D StexeGeoue Zoom page fit Adjust the viewing size of the card to fit the screen Insert Toolbar WM Add an image to the card template g Add a photograph from the User database Add a text database field 129 Ll va L O Inserts a barcode Inserts a single straight line Inserts a rectangle Inserts a circle or ellipse Layer Arrange toolbar Bring the selected items to the front Move the selected items to the back Bring the selected items forward Move the selected items backward Item Align and Sizing toolbar GJ E P He eg s M La l ono Left align the selected items Horizontally Centre the selected items Right align the selected items Top Align the selected items Vertically Centre the selected items Bottom Align the selected items Make the width of the selected items the same Make the height of the selected items the same Make both the height and the width of the selected items the same Make the horizontal spaci
143. ional alarm responses Alarms are displayed in the alarms window and must be acknowledged In any module the number of outstanding alarms is displayed in the lower right hand corner of the screen ABO Alarm s Paid Feature Alarm handling is not available in Insight Installer Acknowledging Alarms When an alarm occurs a number of things will Y IR Alarm Handler happen depending on the rules specified inthe a A 2 4 corresponding alarm response Typically an E SE alert sound is played and the alarm count starts 512 07 07 70 3 06 2010 11 26 46 AM 19348 512 07 07 70 3 06 2010 11 26 48 AM 19352 flashi ng 512 07 07 70 3 06 2010 11 26 48 AM 19354 512 07 07 70 3 06 2010 11 26 48 AM 19356 512 07 07 70 3 06 2010 11 26 48 AM 19358 To open the alarm handler window 512 07 07 70 3 06 2010 11 26 49 AM 19361 512 07 07 70 3 06 2010 11 26 49 AM 19363 512 07 07 70 3 06 2010 11 26 49 AM 19365 1 In any module click the alarm count in i Total Alarms 8 Alarm Responses 1 of 1 enabled the status bar bottom right To acknowledge an alarm 1 Open the alarm handler window 95 2 3 4 O Select the alarm you wish to acknowledge You can select multiple alarms with the shift and control keys Click the Acknowledge Alarm button Depending on the alarm response options the Alarm Acknowledge screen appears If the alarm requires an acknowledgement message then enter your acknowledg
144. iple cards to different types of outputs Part of the printing process can be automated using card associations see Print Using Card Associations for details To switch Photo ID to Print Mode click the print mode icon or select Print Mode under the View drop down menu HE Insight Professional Card 1444 Card View Window Help AE cropx P Crop Y P Zoom P Reset Cards A UULESANI I Gomez dams Production Production worker ea UserType First Name Second Mame Print mode allows you to preview card designs for particular users in available panels To preview a user select a panel then click the name of a user within that panel You can preview other card designs by double clicking a card from within the card window The User window displays all programmed users for the selected panel You can tick the box next to each user for whom you wish to print a card This window can be customized by adding or removing the user fields you wish to view 134 Home Phone Number Index Name Panel Post Code Second Name Site Code State street Suburb Tite UserType Homer Simpson Si Virtual Montgomery Burns Montgomery B Work Email Lisa simpson Lisa Simpson Work Fax John Smith Work Mobile Number Right click on the field header and check or uncheck the appropriate fields Print Toolbar The print toolbar offers a quick easy way of making final adjustments to the user ph
145. ithin one panel the second one is invalid and will be removed unprogrammed e Correct all card states makes an educated guess about what the correct state should be of any card that has a wrong inconsistent state and sets it To remove the assignment of a card to a user but not remove the user s card programming Don t do this here In the browse pane delete the card and select No when asked if you want to remove the user s card programming 84 Ay sight Review Insight Review lets you search filter and print security events from your Inner Range security system The Professional Edition also includes advanced alarm handling and report generation Use Insight Review to View live and archived review Search and filter review data Specify advanced alarm rules professional edition Acknowledge alarms professional edition Generate reports professional edition Review Toolbars EA Toolbar Insight Review INSTALLER 127 0 0 1 Cok A A O aa re ae Jace Sie Qowir iw aay A acer Insight Review Sel Hane a f il Review Period Current Add Fiter A for tel Browse ij Event Alarm Responses Default XMIT Alarm Handler Review Filters Default Site J 128k Standard 60 Ea 2 512 07 07 70 MATA Type 0 v2 12 ERI Type 1 v4 00 ER Type 1 v4 08 ds New Site 1 E Dedicated Micros Source DatefTme EY o
146. k the employees you want 137 This page has been left intentionally blank 138 Insight DVR Integration Insight DVR Integration allows operators to control Digital Video Recorders and cameras within Insight including the ability to view live and historical video feeds Use Insight DVR Integration to Attach DVRs and cameras to Insight View live and historical video feeds directly in the Insight workspace Remotely control PTZ cameras Access recorded video information based on review events Switch cameras and video feeds based on custom real time triggers Al Selected Camera Feed Insight Review INSTALLER 127 0 0 1 Insight DVR Video Stream Camera 2 Camera 1 9 File Edit Launch View Reports Window Help POPE ir Bj x Ui ha Event Alarm Responses Default XMIT Alarm Handler Review Filters Default Site A J UN 128k Standard 60 512 07 07 70 ME Type 0 v2 12 MOON Type 1 4 00 MERGE Type 1 v4 08 E Dedicated Micros 9 om ovr Eh Camera 1 hi Camera 2 EH Camera 3 Insight EH Camera 4 Sh Camera 5 Toolbar Eh Camera 6 Eh Camera 7 si Eh Camera 8 4 hi Camera 9 bl ja Eh Camera 9 E hi Camera 9 i 4 Bl p Camera Feeds m E Eh Camera 9 Eh Camera 9 Browser Control Status lt Visit waw innerrange com 4920 Alarm s FA x E Camera PTZ Control gt Vid
147. l are already programmed then the user record that has been inactive the longest will be replaced When presenting a card to a reader the transaction time will vary if the user is not stored locally The total time taken is approximately 3 seconds from when the card is presented and when the user is granted or denied access Paid Feature Insight Active User Rotation Module is a separately licensed module and requires Insight Professional to run Requirements To take advantage of Active User Rotation the following criteria must be met e Insight Professional 4 3 or above o Active User Rotation Module license o Virtual Panel with one or many panels configured for AUR e Concept panel s with the following configuration o Firmware v7 60 or above 512k memory expansion Reader Mode set to Site Code Reader option U Request unknown User in EU A permanent connection Active User Rotation selected in Panel Profile O O OOO Configuring Active User Rotation Before starting please ensure you are using a panel with firmware version 7 6 or above To check this press Menu 2 when logged out of the terminal 1 Configuring the Concept panel Log in to the Terminal 0 1 OK Go to the Reader Options Menu 7 2 4 Enter the Reader Module number to program 0 1 Turn on Request unknown User OK x7 gt 9 Change the Reader 1 Mode to Site Code OK x3 gt Change the Reader 2 Mode to Site Code OK x5
148. l be asked to change their PIN the next time they use an Elite Terminal in the field Note lf the panel is offline then the PIN discovered flag won t be set until the panel is next connected Scheduled User Expiry You can configure users to expire at a certain date and time The expiry information is downloaded into the Control Module which takes care of expiring the user at the appropriate time Typically the panel memory configuration means that only some users can be tagged to expire With Insight you can specify an expiry date for any user To schedule expiry for any user 1 Open the user you wish to tag for expiration 2 Click the Options tab 3 Set the Expiry Date and Expiry time If the month or year fields are set to disable then any month and any year are assumed respectively If the day hour or minute fields are disabled by right clicking their spinner controls then today any hour and any minute are assumed respectively 4 Specify the Disabled User Type When the expiry date and time occurs the user will be assigned this user type Note Insight Server must be running for the cardholders to expire If Insight Server isn t running then the users will be expired the next time Insight Server starts Note If the panel is offline then the users aren t expired until the panel is next connected Tip When a user expires the original user type is displayed in the
149. l panel Although you may think of virtual users as existing in one place in reality Insight has to convert your changes into real users in real panels and this introduces some complexity For example the member panels may have different memory configurations You may also want a user s access rights to be different in each member panel Member panels will be connected to different field hardware and items such as extra area cannot be programmed from a single location since the extra area will almost certainly be different in each member panel Insight solves these problems using virtual links Virtuality and virtual links will be explained in more detail in the following pages 64 Virtual Users Explained To understand virtual users imagine you have two panels with the following programming For simplicity we are ignoring the fact that user 1 is normally INSTALLER and user 2 is normally MASTER u002 Peter O uoan voos Bilt O uow U004 Frank W004 Blank Looking at the diagram we can see that John exists in both panels whereas the other users do not From now on we want to program John in one place instead of two To do this we make a new virtual panel and make John a virtual user in the virtual panel Virtual Panel Panel A Panel B vuo John coe 001 John w gt 00 John 0 vo02 Peter O 002 amy O vo0s Bil uo O vos Frank O uo Blan Now that a virtual panel has been created the following rules appl
150. lbar click on the site that will contain the new map If necessary create a new master site or sub site 2 Choose New formerly Import Graphic from the Map menu Alternatively right click the site and select New Schematic Map from the context menu 3 Navigate to the image file you wish to import 4 Click Open The map is added to the selected site Tip Several sample maps are installed with Insight which can be used to familiarise yourself with schematic Navigate to the location where you installed Insight then look in the Sample Maps directory Tip You can change the scale of a map that you have imported Select Zoom from the Map menu or use the Zoom combo box on the Edit toolbar Tip Once a graphic is imported you can delete or move the original file Insight stores its own copy of the image Tip Schematic can open files in the following formats BMP Bitmap JPEG Joint Photographic Expert Group PNG Portable Network Graphics and TIF Tagged Image Format Pictures in other formats including AutoCAD DWG files must be converted into one of these formats prior to importing To edit a map From the Insight toolbar Double click the map in the Insight Toolbar to display it Right click on the map to Show the map on the screen Delete the map or edit the map Properties including name text format grid resolution and icon size From the Map menu O
151. lete operators Modify operator privileges Create locked down workstations with reduced privileges Manage tenancies in multi tenant systems Launch Toolbar Insight Operators INSTALLER 127 0 0 1 Sele A ae METETE Browse Toolbar inr O Q Q A sl Types ADMIN INSTALLER TASKMGR gG enants Insight Toolbar Browser Control 0 Alarm s E 0 Panel s online Browse Pane e The Insight Toolbar lets you select between operators workstations operator types and tenants e The browse pane displays items you can modify Paid Feature Insight Operators is part of Insight Professional Demo Edition Operator passwords are bypassed in the demonstration version of Insight 106 Working With Operators Access to Insight modules is restricted to Operator ADMIN authorised personnel called operators ie Profile Operators have their own user name and scotia Operator Profile password Operators can be assigned different Login Name levels of privilege which determine what password OE Change operations they can perform Settings C Regular Operator Administrators Q Type Special operators can be created called EA a administrators Administrators are like normal OF bee operators but with permanently elevated privileges Administrator Installer There is only one installer operator in any Insight installation The installer has all the privileges of an administrator plus the ability to create
152. lification will start from Qualification acquisition Training Date Completed 5 14 2010 M May 010 sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 dEhis 16 17 18 19 20 21 22 23 24 25 26 27 28 29 a1 If the qualification is a count type than you will need to enter a value representing the total number of times the user is allowed to access any of the doors in the qualification door list Access credit E e Click OK Then Click OK again to go back to the Users Options tab f Click on the save icon to finish 171 Insight Review Listed below are a few examples Insight review events The user has access to the door i Insight 5114 2010 6 29 56 AM 1692 Warning 2 Six qualification Confined space in panel 512k Standard expires in 1 dayis Insight will generate a review event when a users qualification reaches its expiry warning time This event will be generated each day for the user until the qualification has expired i Insight 5114 2010 8 29 56 AM 1691 User number 3 qualification Confined space expired today The users qualification has expired If the user attempts to gain access to a door that requires a qualification they will be denied The user is denied entry due to an expired or no qualification Importing Extended User Information You can import extended user information such as age and contact details from an external file The file must b
153. lost The previous user is shown in the Reactivate To field of the card 19 To suspend a card 1 Inthe Insight Toolbar select the card pool that contains the lost card 2 Inthe browse pane right click the card and choose Suspend in the menu that appears The status of the card is changed to suspended The user who had the card is shown in the Reactivate To field of the card To re activate a lost or suspended card 1 Inthe Insight Toolbar select the card pool that contains the lost or suspended card 2 Inthe browse pane right click the card and choose Reactivate in the menu that appears The card will be reassigned to the user listed in the Reactivate to column Note If a card is lost or suspended do not delete the user who held it before If you do don t try to reactivate the card it may be reactivated to an unprogrammed user or to a different person To return a lost card to the card pool 1 Inthe Insight Toolbar select the card pool that contains the lost card 2 Inthe browse pane right click the card and choose Found in the menu that appears The status of the card will be changed to available and the identity of the previous cardholder will be displayed in the last assigned to column If a suspended card is lost h In the Insight Toolbar select the card pool that contains the card 2 Inthe browse pane right click the card and choose Lost
154. m by clicking the browse button L under the Printer section Resolution Folder Resolution dpi File Type To output to a file 1 Check the Print to file box Once selected je a a the Printer section will be greyed out and la Saag Ch Pane ie you will be shown options for the file output 2 Select the folder destination in which you wish to save the file 3 Select the resolution and file type and click OK Back Selection Both sides C Use Card Associations Once you have completed your setup click the print icon or select Print from the Card menu Print Using Card Associations PhotolD allows you to easily print cards for multiple users by using card associations see Card Association section below for details After selecting all of the users for whom you wish to print cards open the print setup window by selecting Print Setup under the Card menu Within the Print range section check the Selection option then tick the Use Card Associations box This will print cards for all selected users on card designs specified in your card association setup Once you have completed your setup click the print icon S or select Print from the Card menu Card associations Card Associations is a powerful tool which allows you to associate a chosen card template with a particular piece of user information e g user type or extended user data which is stored in the database This association can t
155. m pvr 8 512 07 07 70 lmmsi2 07 07 70 Some Dateffime Detals A 8 512 07 07 70 Insight 1 06 2010 10 10 22 AM 9781 The User Last Guy U00102 under the panel 512 1 06 2010 10 10 22 AM Insight 8 512 07 07 70 hit E AE wm 512 07 07 70 Hak WM 512 07 07 70 8 512 07 07 70 ji Review Period Current Add Filter seron H ret penso EI e Filter WM 512 07 07 70 Si k aCKS 8 512 07 07 70 Insight 9782 The virtual User Last Guy under the virtual panel Toolbar lt 512 07 07 70 1 06 2010 10 10 43 4M 9803 Known Card Accepted 39 at Reader External Do UA 512 07 07 70 1 06 2010 10 10 46 AM 9806 Known Card Accepted 38 at Reader External Do Siz 70 5 l 4 Yi LLI 7 De 9808 RO1 x01 OFf by Aux Timer 9787 The Calculated Auxiliary CA001 CA001 under tr UA 512 07 07 70 1 06 2010 10 10 47 Al Insight 1 06 2010 10 11 07 4M 512 07 07 70 1 06 2010 10 11 08 AM 9815 Known Card Accepted 38 at Reader External Do y lt M gt 2500 4 Ral A ADO Alarm s 1 Panels online NUP 74 Fiter Stacks Explorer Toolbar e The Insight Toolbar lets you manage your sites and panels page 17 e Review Windows let you search filter and display review page 87 85 Underlying Concepts Inner Range panels maintain an audit trail of access control and alarm events known as review Depending on the size and confi
156. map Working with Icons The Insight Schematic image library contains a range of ready made icons for use with point items on the Schematic maps For each category of items Auxiliaries Cameras Doors Lift Floors Inputs Modules and PTZ Camera Presets a range of icons are available to illustrate the different types of item e g The Doors category provides different icons for Boom Gates Roller Doors Sliding Doors and Standard Doors In the relevant categories such as Auxiliaries Doors and Inputs a variation of each icon is provided for each of the different item states e g The Auxiliaries category has different icons for Off and On for each type of Auxiliary New icons can be added and existing icons can be edited by opening the image library while in edit mode You cannot create icons with Insight Schematic You must create or scan your icon image with other software then import the image file into Schematic as described below Changing an icon The icon for a specific point surveillance item can be changed by right clicking on the item and selecting Icon Library from the context menu Adding or editing an icon 1 Open the image library by selecting Image Library from the Edit menu or by clicking on the Image Library icon in the Map Edit toolbar 2 If adding a new icon click in the empty name cell in the bottom row This will create a new row in the table for this icon les ais If edi
157. ment gt type can acknowledge Critical High Medium Low Specify whether an operator type can Alarm Handler gt Alarm Responses gt create edit and remove Alarm Create Edit Remove Responses Specify whether an operator type can Alarm Handler gt Help Responses gt create edit and remove Help Create Edit Remove Responses Specify which Insight modules are Run Modules gt module name available to an Operator Type To change the permissions for an Operator Type mb Double click the Operator Type you wish to modify 2 Click Modules 3 Expand the tree on the right hand pane to locate the item you wish to modify Ticking an item grants the permission to all Operators with this Operator Type 4 Click OK Tip Operators with multiple Operator Types receive the combined permissions of each Operator Type 110 Working With Workstations Insight lets you use workstations in two ways Boriatatioriuliocal Profile 1 You can specify that certain Operator Profile Types must log on from designated ae eae workstations HE 2 By applying an Operator Type to a PT Locclworistaton workstation you can limit the Notes Added by insight permissions that are available from that workstation To create a workstation 1 Click the workstation tab in the Insight zom Toolbar 2 Click the New button or press the Insert key or right click the browser pane and select New Workstation from the
158. n for the panel To disconnect a panel 1 Right click the panel in the Insight Toolbar and choose Disconnect Note If you disconnect a panel and it is configured for permanent connection Insight will immediately attempt to reconnect with the panel You should configure the panel with a non permanent connection first See page 29 Operator Permissions To disconnect a panel you must have the control permission for the panel 31 Modem Blocking If you have multiple modems you can choose which Modem settings modems can be used by Insight Modem List Status Name To prevent Insight from using a modem DISABLED No 8800 Buetooth 1 On the Insight Server computer right click the Insight Server tool in the system tray and choose Settings gt Modems in the menu that appears On Windows XP you may need to click the button to display all icons 2 Select the modem you want to block 3 Click the Disable button Insight will not make or receive calls using that modem To allow Insight to use a modem for outgoing calls only 1 On the Insight Server computer right click the Insight Server tool in the system tray and choose Settings gt Modems in the menu that appears 2 Select the modem you want to make available for outgoing calls 3 Click the Enable button Insight will use the modem for outgoing calls Insight will not receive calls using the modem To allow Insight to use a modem for receiving
159. n has changed and there are more items of this type than before The panel memory configuration has changed 8 All items Surplus and this record no longer fits into the new configuration Tip The status of hardware modules secured missing etc is updated each time you connect with a panel You can also update this status manually Right click the panel in the Insight Toolbar and choose Entire Panel in the menu that appears then choose refresh LAN status 37 Using Filters You can filter the browser so that only key items are displayed There are a number of different filtering methods available Fet Name A JE O fufofo o fo fe a e e Using Filter Buttons You can quickly show and hide items with the filter buttons Click show programmed to hide or show programmed items Click show blank to hide or show blank unprogrammed items Click show normal to hide or show records that aren t surplus shadow or marked Click show upload to hide or show items marked for upload from the panel Click show download to hide or show items marked for download to the panel Click show surplus to hide or show surplus records Click show shadow io hide or show shadow records Click installed to hide or show secured hardware Click missing to hide or show missing hardware Click unexpected to hide or show unexpected hardware Click not installed to hide or show uninstalled hardware Ses Ocet OFF To use the filter buttons 1
160. n the Insight Toolbar and choose Properties in the menu that appears Click Protocol Select the Connection tab Select the Non Permanent Connection radio button Click OK Ota 590 Panel Initiated Connections You can configure your panel to automatically connect to Insight Server via dial up if an alarm occurs The panel will connect in these circumstances 1 An XMIT event occurs 2 There is an IMODEM comms task configured in the panel with outgoing connections enabled page 174 3 There is at least one Insight modem configured to receive incoming calls page 32 Scheduled Connections Insight 3 2 or later You can configure Insight to automatically connect to a RETA panel on a periodic basis The panel must be Schedule Panel Synchronisation configured for manual connections see top of page Panel Synchronisation and a dial up connection must be configured page 28 je eee ae renee anes The connection will be maintained until a condition you oe eS ee specify is satisfied such as all review being received fioo Maximum Minutes 2 Scheduled connections are configured independently Schedule Task Weekly me for each panel oo PE O means do not disconnect Mon Thu J Sat Tue J Fri Tsun To schedule automatic connection f Wed l Synchronise Time 1 In the Insight toolbar right click the panel you Cancel Apy want to configure and choose Schedule Connection in the menu that appears
161. nce a map is shown on the screen the Map menu can be used to Delete the map Zoom the map to the required size or edit the map Properties including name text format grid resolution and icon size e g To rename a map 1 Inthe Insight Toolbar right click the map you wish to rename and choose Properties in the menu that appears 2 Enter the new map name 3 Click OK 117 Operator Permissions To import a map you must have the create permission for maps To delete a map you must have the delete permission for that map To rename a map you must have the change permission for that map Adding Labels You can add text labels to your maps To add labels Ensure you are in Edit Mode select Edit Mode from the File menu In the Insight Toolbar click the map you want to add the Label to Select the Label tool 2 Click on the map where you want to place the label Enter the text of your label The text format font style size and alignment can also be edited by selecting the Text Format tab 6 Click OK Note that a Label can also be used as a Map Link See Creating Drill Downs for details ea w pa Adding Alarm Groups Alarm Groups let you monitor alarms from many sources and display them at a single point on your map To add an Alarm Group to your map 1 Ensure you are in Edit Mode select Edit Mode from the File menu 2 Inthe Insight Toolbar click
162. nd To manually create a site code card pool on page 76 3 Use the Panel Scan button to detect unassigned cards and add them to your card pools see To allocate unassigned cards to card pools on page 81 4 Optionally use the Card Scan to detect and fix problems with card programming and assignment 19 Working With Card Pools You can create card pools in one of two ways At any time you can manually create a card pool When you manually create a card pool you specify The type of card pool direct entry or site code The name of the card pool The site code for site code card pools If no card pools are present you can automatically create card pools based on panel programming Insight Card Manager looks at the site code programming of each panel and creates corresponding site code card pools if they don t exist already A direct entry card pool is also created To manually create a direct entry card pool 1 Select to create a new Direct Entry card pool e Click the Direct Entry button on the Card Pool toolbar 7 or e Select New Card Pool gt Direct Entry in the File Menu or e Right click the All Card Pools icon in the Insight Toolbar and select New Card Pool gt Direct Entry from the context menu 2 Enter the name for the new card pool 3 Click OK Note Card Pool Manager expects cards to be badged at an Inner Range Card Enrolment Station part number 994500 connecte
163. nd choose Start Database in the menu that appears Note Starting the server can take up to one minute 126 Note To start the Insight Professional server the red lamp must be illuminating on the hardware lock which must be plugged into a USB port on the server computer Viewing Client Connections You can see which operators are connected to Active Connections Insight Server You can also block connections ttwecometos SO operato rs Can no longer log on User Application Logged on IP Address INSTALLER Insight Schematic Thursday June LOCALHOST 127 0 0 1 INSTALLER Insight Schematic Thursday June LOCALHOST 127 0 0 1 To view client connections 1 Right click the Insight Server Tool and choose Client Connections in the menu that appears Block new connections To disconnect an operator 1 Right click the Insight Server Tool and choose Client Connections in the menu that appears Select the session that you wish to disconnect Click Stop In the Module Shutdown window enter a message that will be displayed on the Operator s workstation and also specify how long the message will appear before the session is terminated 5 Click OK gt 00 To block new connections 1 Right click the Insight Server Tool and choose Client Connections in the menu that appears 2 Tick the Block new connections checkbox New connections will not be accepted Note
164. nd system inputs Review Buttons The Review button allows the user to access a separate menu for viewing panel history User Extra Area Buttons The User Extra Area button allows the user to arm or disarm the their allocated extra area within the system Home Analogue Auxiliary Buttons The Home Analogue Auxiliary button allows the user to control an automation system such as C Bus Dynalite or HPM Eg A Home Analogue Auxiliary can be used to control light dimming Home Auxiliary Index Is used to select the home auxiliary that will be used to control the automation system Switched Auxiliary Buttons Switched Auxiliary buttons allow the user to toggle the state of a home auxiliary Home Auxiliary Index Allows you to select one of the home auxiliaries available in the panel 153 Active User Rotation Module The AURM Active User Rotation Module has been designed to accommodate for configurations consisting of one or many panels that require more users than the maximum allowable memory configuration When a user presents their card to a reader the panel will search its own memory for the user record If the users record exists locally then the panel will grant access as per its programmed configuration If the user does not exist then the panel will send a request to Insight Insight will then search for this user within its own database and update the panel with the users record If all of the user records in the pane
165. nel or download to preserve what is in Insight To compare part of a panel with Insight 1 Ifthe panel is offline connect to the panel 2 Expand the panel tree and locate the item type you want to compare 3 Right click the item in the tree and choose Compare Records in the menu that 42 appears 4 A message is displayed indicating if any records are different Long Names Notes Name Lock Slider Item Picker Quick Navigation Long Name and Notes Insight lets you enter long names for all items and a notes field for recording miscellaneous details Name Lock Slider Although Insight allows for long names on all items the Control Module only has limited space for names To spare operators from the chore of entering both long and short names Insight automatically links them together If the name is too long to fit into the panel a tilde symbol is used 3 3 Names are locked default behaviour a ma Names are unlocked and may be edited separately Tip If you enter a very long name with numbers at the end Insight will preserve the numbers and remove excess characters from the middle of the name instead of the end ltem Picker Wherever you see a button like this E you can click it to open the item picker The item picker is a window that lets you choose from a list of items Quick Navigation Hyperlinks Hyperlinks are blue text labels that let you quickly navigate between related items without usin
166. nel shows up in the Select Panels pane as a virtual panel which must already exist in the system User Range This setting refers to the range of user numbers to use in the panel when adding new users Each of the Card Only User settings are in blocks of 8192 user numbers e For up to 4096 Users with User Number in the range of U0001 to U4096 select Card Pin Users 57 This would be the typical setting on a 128k panel where built in memory configurations allow a maximum of 2000 users e For up to 8192 Card Only Users with User Number in the range of U4097 to U12288 select Card Only User 185 e For up to 8192 Card Only Users with User Number in the range of U12289 to U20480 select Card Only User 186 A 512k panel is required for this setting and beyond e For up to 8192 Card Only Users with User Number in the range of U20481 to U28672 select Card Only User 187 e For up to 8192 Card Only Users with User Number in the range of U28673 to U36864 select Card Only User 188 This setting and beyond would require a 512k panel with a custom memory configuration e For up to 8192 Card Only Users with User Number in the range of U36865 to U45056 select Card Only User 189 e For up to 8192 Card Only Users with User Number in the range of U45057 to U53248 select Card Only User 190 Note You can import more than 8192 users If for example you decide to import 8500 users and you have selected Card Only User 185
167. ng Turning on tenancy rules stops the Insight server All operators will be disconnected To disable Insight tenancy rules 1 You must log in to Insight Operators as installer 2 Click tenants 3 Click the turn tenancy off button 4 Click Yes on the warning screen that appears 5 Restart the server by logging on to any Insight module Warning Turning off tenancy will remove all items from any tenancies then delete the tenants Turning tenancy rules back on will not restore the deleted tenants Warning Turning off tenancy rules stops the Insight server All operators will be disconnected To create a new tenancy You must log in to Insight Operators as installer Click tenants Click the New button Enter a name for the new tenant Click OK UA To delete an existing tenancy 1 You must log in to Insight Operators as installer 2 Click tenants 3 Select the tenant you want to delete 4 Click the Delete button 5 Click Yes on the warning screen that appears Note When a tenant is deleted any items belonging to that tenancy are removed from the tenancy If an item belonged only to that tenancy then it becomes visible to all remaining tenants 113 To add an operator to a tenancy aa ee You must log in to Insight Operators as installer or an administrator Click operators Double click the operator you wish to modify Click tenancies Tick the tenancies you want
168. ng and therefore isn t usually printed on the card These cards have to be physically enrolled at a card reader to be enrolled into the system Regardless of which method is used data is encoded on the card using binary numbers 0 s and 1 s The length of this encoding i e the number of binary digits or bits determines the card format e g 26 bit 34 bit etc The more bits the more unique cards that can be represented Card pools simplify the management of cards at a site by streamlining the assignment of cards to users and introducing the ability to tag cards as lost or suspended Cards can be returned to the card pool which makes them available for re assignment Note You can have any number of direct entry or site code card pools Warning Insight Card Pool ignores tenancy rules Operators will be able to see the names of cardholders that don t belong in their tenancy Migrating To Card Pool If you are migrating to card pool and already have cards programmed in your panels you should use Card Pool Manager to add these cards to a card pool To migrate to Card Pool in an existing installation 1 Use the Auto Create Card Pools menu option to create card pools based on panel programming see To automatically create card pools based on panel programming on page 76 2 Add any other card pools you require for example corresponding to unissued cards See To manually create a direct entry card pool a
169. ng between the selected items the same Make the vertical spacing between the selected items the same Working With Card Templates With Insight Photo ID you can add remove and modify card templates A card template stores the layout of an ID card including any text images or watermarks that appear on the card To create a new a card template 1 2 3 Tip Choose New Card from the Card menu or press the New Card button on the Photo ID toolbar D In the Properties window specify a name for the template select whether the card is single sided or double sided and specify the size of the card Edit and save the template To create a new template based on an existing card layout select the existing template from the Card Designs window or the Workspace tab if the template has already been opened and select Save as new Card from the Card menu 130 To delete a card template mb Select the template from the Card Designs window 2 Click the Delete button at the top of the window or right click on the template and select Delete 3 A Delete Card confirmation message will appear 4 Read the message to confirm which template is to be deleted then click on Yes to delete the template or click on No if the wrong template was selected Warning Deleting a template is permanent You cannot restore a deleted template Tip Deleting a template does not delete the employees that are usin
170. nk programmed queued for upload download tl You can have multiple forms open at the same time Single click hyper linking between forms Help 9 Help 0 functionality On line data comparison between the front end database and any panel Automatic detection of edits made at any Elite Terminal Insight V5 2 supports Concept 4000 Control Module Panel firmware up to V7 4 ii User editing provides the following features Users can be exported This allows an operator to make preset templates easily and observe how the import file format should appear V4 or later Multiple Users can be selected for blanking records or exporting V4 or later ii When managing Inputs assigned to an Area the operator can actively filter the input list by Currently equipped System Input or Zone Input to simplify the Input selection D C D C E process Virtuality ii Virtual users and virtual panels lets you share common users easily between multiple panels ii Multiple Virtual Users can be selected for edit operations such as delete V4 or later Reports ii Comprehensive reporting including muster reporting time on site activity reports and system programming reports ii Fully flexible report designer enables creation of custom report layouts and content Management u Perform full or partial uploads and downloads y Upload individual reco
171. nsight Professional Demo Edition Insight Professional is available in a demonstration edition This version is identical to Insight Professional with five exceptions SCS e Y e SCS e SCS e gt e Operator passwords are bypassed Only the first five items of each type are visible doors areas users maps etc You are logged off every two hours A different USB security key is used Licence Manager is not available 11 12 This page has been left intentionally blank Launch Pad Launch Pad is the command centre of Insight It s a module that lets you quickly navigate to all other modules When you close Launch Pad it moves to the system tray for easy access next to your clock in the Windows task bar Launch pad also lets you specify key Insight settings such as when Operators need to log on eal nsient Launc n Pad File Edit Tools Launch Help A AT moat ig a oy T i Advanced Visitor Reports Management 500006 gt 4 Schematic Card Pool Tag Board Wallpaper Insight Edit Insight edit give users a powerful yet easy to use way of inspection and modifying system programming for the Concept 4000 The view of L au nch Buttons the edit module can be customised to suitthe needs ofthe operator allowing for quite and y programming of everything from User Ards to Time zones System items status such a doors ang feas Tip Window can also be monitored and
172. nt Tip You can change the layout of the Insight Toolbar by selecting Preferences on the Edit menu then clicking the Interface tab Installers who are used to the terminal menus will probably want to use the installer layout Tip By default the browser pane is set to large icon view pictured You can select different views with the Browse Toolbar In particular detail view ee pec fgg allows you to sort the information by clicking on the column headings 36 Understanding Item Status Various graphics and symbols are used in the browser to reflect the status of each programming item Symbol Applies To Meaning Description 3 All items Programmed Items that are solid have been programmed ltems that are translucent are blank have not All items Blank been programmed This item has been marked for upload The next All items Upload time the panel is connected the item will be read from the panel D This item has been queued for download The All items Download next time the panel is connected the item will be written to the panel o Hardware items Secured The module is present on the LAN and secured The module is present on the LAN but not Hardware items Unexpected lt ecured X Hardware items Missing The module should be on the LAN but isn t X Hardware items Uninstalled The module isn t on the LAN This record has been created because the panel Es All items Shadow memory configuratio
173. ntaining the cameras you want to see is open If necessary create a new video window and assign cameras to it 2 Open the review window containing the review message Make sure the video window isn t completely obscured by the review window 3 Drag the review event and drop it onto the video window The time code is changed to match the date and time of the review event 144 To control playback of archival footage 1 Enter playback mode see to view archival footage above 2 Use the video playback controls described below Play forward normal speed 4 Play backwards normal speed m Freeze current frame he Play forward high speed 44 Play backwards high speed lp Advance forward one frame 4 Advance backwards one frame I Freeze current frame Working With Layouts You can show up to sixteen cameras in a single video Layouts osp window Each camera is synchronised with the time controls for the video window To change the layout of a video window 1 Click the video window you want to change 2 Make sure the DVR Control Bar is visible View DVR Control Bar 3 Make sure the Layouts tab is selected 4 Click a new layout 5 Drag cameras from the Insight Toolbar onto the new layout Note If you switch to a layout with fewer cameras than the current layout then Insight will discard any leftover cameras You can always add the cameras again by dragging them from the Insight Toolbar an
174. o Subnet Mask is the TCP IP subnet mask for the local network If you aren t using the Pick a random or sequential number for each panel The number must be unique for all panels in your Insight installation Control Module firmware prior to V6 0 doesn t support an external modem connection with Insight 173 Ethernet or FE3000 connection paths leave this as zero 5 Make CT001 idle then active To configure the l modem comms task 1 Change CT002 from active to idle 2 Change CT002 to modem 3 Press Help 9 and make sure the following settings are selected Rin answer 15 a nnnnnn For timed fax bypass set these options to Line Test Time 0 A Insight None l l l dd None If you want the panel to dial Insight when there is ISP Accnt an alarm set this to the phone number of the ISP Passwd Insight Server computer Dial nnnnnnnn PABX No None Back No None Cust No None Seize Aux Single DTMF Tone Line Test Count 0 4 Make CT002 active 5 In CT001 make sure Int Mod ACE and restart CTOO1 174 Appendix B Upgrading the Database to SQL Express 2005 This appendix applies to installations that are upgrading to Insight V3 2 or higher from a previous version of Insight V3 1x or earlier Prior to V3 2 Insight Professional used MSDE Microsoft Server Desktop Engine SQL as the default database platform This limited the maximum database size to 2 GB of data Commencing
175. on in the toolbar 3 Select the help response you wish to modify 4 Click Edit 5 Make any changes you require 6 Click OK The next time you acknowledge an alarm with this help response attached you will be shown the updated text To attach help response to an alarm SE Open the Alarm Handler window by clicking the alarm count Click the Alarm Responses button in the toolbar Select the alarm response you wish to modify then click Edit The alarm response filter stack is displayed then the alarm response window is opened Select the Options tab Click the Response Help field and select the help response you want displayed Click OK When operator s acknowledge this type of alarm the help text will be displayed in the acknowledge window 101 Working With Operator Responses Operators usually need to enter text when acknowledging alarms Instead of entering free text you can provide templates dealing with common responses that the operator can quickly select To create a new operator response 1 Open the Alarm Handler window by clicking the alarm count Click the Operator Responses button in the toolbar 2 2 3 Click New 4 Enter the name and text of the operator response 5 Click OK To modify an existing operator response mb Open the Alarm Handler window by clicking the alarm count Click the Operator Responses button in the toolbar 2 2 3 Select the operator response
176. one panel you can add more later if required Right click the site that will contain the virtual panel and choose New Virtual Panel in the menu that appears New Sub site Enrol Panel New Panel From Template New Virtual Panel ideo Recorder Delete Properties The virtual panel wizard appears Introducing the virtual panel wizard Welcome to the virtual panel wizard It will guide you through the creation of a virtual panel Virtual panels allow Insight Edit to program a user across multiple panels in a single operation a e co Click Next Enter a name for the virtual panel Tick the panels you want to add to the virtual panel You can add panels from any site or sub site provided they aren t already a member of a virtual panel Properties Properties Name Virtual Panel Panels Panel A M Panel B Panel c Notes Please enter the virtual panel name and select the panels that will be in the virtual panel Click Next Choose a creation method for your virtual users see previous pages Click Next Depending on the chosen creation method you may be asked to specify a starting record and number of virtual users to create Fill in the required fields consulting pages 69 70 if necessary Users in the range specified will become virtual in your member panels If you specified default users as your creation method they will be erased
177. onnect panels automatically under certain conditions Open panel properties click the Protocol icon then click the Connection tab To change port settings 1 Open panel properties and click the Ports icon 2 Fields marked with a Control Module icon must match the corresponding settings in the Insight comms task 3 Click OK Tip You can configure multiple paths such as direct serial and dial up so that if one path fails additional paths can be tried To set the panel date and time 1 Open panel properties and click the Maintenance icon 2 Click the Date Time button Panel must be online to enable this button 3 To synchronise the panel time with the time on the workstation you are using click the PC Time button To set the date and time manually highlight each digit and click the up and down buttons 4 Click OK Note The panel must be connected before you can set the date or time If the panel is not connected the button is disabled Warning Changing the panel date and time causes all time zones diaries and holidays to be re evaluated which in turn could alter the state of auxiliaries calculated auxiliaries and other system entities To automatically synchronise the panel date and time with Insight Server 1 Open panel properties and click the Maintenance icon 2 Click the Schedule button 3 Tick the Schedule Panel Time Synchronisation box 4 Specify how often you
178. ool Integration Insight Card Pool is a separately licensed module that allows Operators to create and manage card pools Operators can quickly assign cards from a card pool in addition to marking cards as lost or suspended To assign a card from a card pool In Insight Edit open the user you wish to assign a card to Ensure that the Use Cardpool option is selected V3 3 or later Click the Card Pool button Click the Get Card Pool Card button Select the card pool and card to assign to this user You can assign a new available card from a card pool to this user Or if the user already has a card that works at a different panel in the system and now needs to be programmed in this panel too you can choose their card from all cards that are assigned in different panels In either case Insight will try to find a good card for the Ae ee 49 user but you can select a different card to the default card from a list with the Different Card button 6 Click OK 7 Click the Save icon in the toolbar To create a card in the card pool and assign it to a user k In Insight Edit open the user you wish to assign a card to 2 Deselect the Use Cardpool option 3 Select Site Code or Direct Entry as the card type Credit cards are not managed by the Card pool Manager 4 Type the new card number of the user or use the Acquire button and acquire the card number from a connec
179. oor List Note For Instruction on Door programming please refer to the Concept 4000 Programming Applications And Reference Manual Creating Door Lists You will need to assign one or many doors to the first 8 door lists corresponding to the appropriate qualification 1 Create a door list for the qualification a From the tree view on the left hand side of Insight Edit Select Door Lists E IN 5112 07 07 70 lB 1 Info Menu y Access Menu po es DJ 2 1 Users A 2 2 User Types H a 2 3 Lists fF 2 3 1 Areas l g 2 3 2 Doors b Double click the Door List that the qualification has been assigned to in the Door DLOO1 Give the Door List a descriptive name that will reflect its purpose Select the Door s you want to require this qualification for access e Click on the save icon to finish a0 169 Creating Users Note For Instruction on User programming please refer to the Concept 4000 Programming Applications And Reference Manual Newer versions of Insight Edit have a Qualifications section at the bottom of the Users Options tab Qualification Qualifications BEER EEE SE The Red and Green indicators to the right of the Qualifications button indicate valid Qualifications assigned to the User The indicators represent Door Lists 1 through 8 respectively In the image above the user has a valid Qualification s assigned to Door List 1 and a valid Qualification s assigne
180. oors in each door list A list of lifts in each lift car list A list of floors in each floor list A list of sirens in each siren list Doors accessible to each user type Users for each user type Areas accessible to each user type From the Reports menu choose Programming Users Programming User Types Programming gt l nputs Programming gt AreaList Programming DoorList Programming gt LiftCarList Programming FloorList Programming SirenList References gt User Type Doors References gt User Type Users References gt User Type gt Areas 91 Floors accessible to each user type References gt User Type gt Floors A list of inputs in each area References gt Area gt Inputs A list of reportable inputs per area References gt Area gt Commissioning Inputs Users who can turn an area on References gt Area User On Users who can turn an area off References gt Area User Off Inputs process groups in each area References gt Area gt Input Proc Grp Doors accessible to each user References gt User To Door Areas accessible to each user References gt User To Area Floors accessible to each user References gt User To gt Floor A list of users with access per door References gt User From Door A list of users with access per floor References gt User From gt Floor A list of users with access per Lift Car References gt User From gt Lift Car To generate a report 1 Select your desired report on the Reports men
181. or for 12 hour clock The flag may prefix any formatting code In that case the meaning of the format code is changed as follows Format Code Meaning O Yta WHA Y b Y B ttp X flag is ignored 9Y HZ HZ APH YoH C Long date and time representation appropriate for current locale For example Tuesday March 14 1995 12 41 29 Long date representation appropriate to current locale For example Tuesday March 14 1995 tktd HH Y l Y Y tm M Remove leading zeros if any VHS VH U SoH SW Yo y AHY Note Insight will automatically flag users whose report data may include inaccuracies Users are flagged who trigger any of the following events Two or more consecutive Door Out events without an intervening Door In event Two or more consecutive Door In events without an intervening Door Out event First event in shift is Door Out Last event in shift is Door In No Door Out events in shift No User Door Access review entries De PEA IS Tip You can specify a shift tolerance when generating a time on site report In and Out events occurring within the specified tolerance will be included in the report Tip You can specify customisable worker breaks Time off site will be ignored if it is less than the specified interval 94 To generate a report using saved settings Choose Time On Site from the Reports menu Click the Load Settings bu
182. orking With The Video Timeline Each video window maintains a video timeline The Video Timeline timeline applies to all cameras in the window For Current 28 10 2005 2 29 08 PM example if you add 5 cameras to a video window then set the time line to March 15 at 10am then each camera will Date Time 28 10 2005 08 29 show archival footage from March 15 at 10am TE The time line is ignored if the video window is showing live ann 12 00 A footage To view live footage 1 Click the video window containing the cameras you want to switch to live feed 2 Make sure the DVR Control Bar is visible View gt DVR Control Bar 3 Click the live video button mat The live video button turns red indicating you are watching live video Tip This only applies to cameras in the active video window Other video windows are unaffected To view archival footage October 2005 1 Click the video window containing the cameras you want to see A archival footage for Tere 2 Make sure the DVR Control Bar is visible View DVR Control Bar 18 19 20 21 22 3 Inthe Video Timeline box enter the date and time in the Date Time 25 26 27 EB 29 box or click the calendar button and select a date then drag the slider control to set the time Date Time 28 10 2005 08 29 n The live video button turns blue indicating you are watching archival video 00 00 12 00 23 59 To set the time code to a review event 1 Make sure the video window co
183. ort Module will parse the first three letters of the month component Example INI Files for import with the DUIM Service File name InsightAdd00002 ini DATA_ADD Name Wayne Clarke Card 6534221 Room 308 File name InsightDelete00003 ini DATA_DELETE Name Conor O Hara Card 54297645 Note Only one user can be added or deleted per INI file Instructions for DUIMPreprocess bat When DUIM sees a file with a filename starting with Insight and ending with the file extension dui e g Insight_users dui in the directory it searches for import data it calls a batch file DUIMPreprocess bat if it exists Creation of this batch file is the responsibility of the integrator This batch file could contain any valid windows command line commands It would normally contain a script or call a program to manipulate the data into the correct format for input via DUIM For instance a script file or external command line program might take a complete list of all users for a site compare it to a previous list output in the same order and create a list of additions modifications and deletions without affecting unmodified users thereby significantly speeding up the import process 164 Description of Operation 1 The user or third party application drops a file called Insightxxxxxx dui into the directory that DUIM monitors for new data e g C Documents and Settings All Users Application Datallnner Range lInsight CMS Monitor File
184. ory of the panel For example the 512k Standard directory has 128 doors 250 areas 64 time zones and so on When you connect to a panel Insight automatically checks the panel s directory Under normal circumstances the directory of the panel and the directory stored by Insight is the same Under certain circumstances they can be different 1 You have used a terminal to default change the panel configuration since it was enrolled or 2 You created the panel in Insight from a template or by duplicating another panel and are now connecting to a panel with a different memory configuration Both situations cause a conflict in Insight because the panel contains a different number of records than you can see in Insight Insight automatically resolves the conflict by creating surplus and shadow items Surplus items are records that no longer fit in the new panel memory configuration You can edit them but they cannot be saved to the panel unless the panel configuration is changed to something else If you know you will never do this then the surplus records can be trimmed which deletes them permanently from Insight Shadow items are records that exist in the new panel configuration but not in Insight They are like a place holder telling you that the records exist in the panel but have not been uploaded yet If you know you will be sticking with the new memory configuration then these records should be expanded which conver
185. oto Returns you to design mode S Print a card multiple cards according to the current print setup Crop Crop Crop the photo while previewing a particular user Zom Zoom in or out of the user photo Reset Reset the photo to it s original state Print Setup Before you begin printing open the Print Setup window from the Card drop down menu to setup your printing options To print onto cards you must have a printer capable of accepting cards You can print to paper of any available size to your installed printers Select the paper size source and resolution which most suits your needs Orientation allows you to select either Portrait or Landscape orientation be aware that your card design must be appropriate to the orientation chosen File section gives options for outputting to a file see Print output section You have the option to choose which side s of the card to print To print both sides you will need a compatible printer Print range will print either the Current selected user and card design or the full Selection of users which have been checked in the user list of your panel 135 Print Output ao PhotolD offers two different outputs via the print pdcsv Samsung ML 3050 PCL setup window Printer Output or File Output A ener Paper Source Auto Selection To output to a printer 1 Open the print setup window 2 2 Select the appropriate printer you have already installed on your syste
186. p or database size is below but approaching these suggested numbers If your system is large and or busy closely monitor the size of your review database in particular noting how much it grows over a specific period e g A week or a month If it gets much above half of the 4GB limit older Review events should be archived to free up space 178 Once you know how long it takes for the review database to grow to over half of the 4GB limit you will then have the information you need to pick a suitable period for older Review events to be archived on a regular basis This will not only reduce the chances of Insight encountering problems but will also improve responsiveness to viewing filtered review and generating review based reports Solutions Microsoft has an SQL Server Workgroup edition that costs approximately 1000 for a server with 5 client access licenses This edition removes the 4GB database limit For very large enterprise systems with tens or even hundreds of panels it is best to discuss the requirements with Inner Range In this case the solution would usually include a faster Microsoft SQL Server standard edition with multicore processors running on separate dedicated server PC and connected to the Insight Server with fast Gigabit Ethernet We should also certainly mention in this area that SQL can t be left to its own devices with regards to memory consumption if it is installed on the same computer as the Insight Server
187. ports wi appear in the Review Window and the way in which they are audibly annunciated on the computer The Preferences and Review Colouring dialogues for these options can be fnd Ctrl F accessed from the Edit Menu Find Next F3 Preferences Ctrl R Review Colouring Insight Review Preferences Insight Review Preferences Alarms Alarm Notifications Optional beep and Play a Sound File options are A tn em omen rants available for panel Xmit review events i e Review mig lac messages for events that have been programmed in the Su me panel to be reported r Sound files can be selected independently for Alarm a ae Notifications and Restores by selecting one of the three I Beep the PC s intemal speaker sound file options in the Insight library or a custom wave Bee cli sound file wav file extension pS E Sounds are enabled for Notifications and Restores by ka default Insight Review Colouring Colours can be selected from a range of 48 basic colours and up to 16 custom colours for the foreground text and background of a number of important types of review events Factory default settings are provided and these can be re instated at any time by clicking on the Reset to Factory Defaults button Clicking on the column heading sorts the Review Types in alphabetical or reverse alphabetical order Clicking on the appropriate cell in the Foregroun
188. ppendix A Communications Task ConfiguratiON oooccnnccnnncccconononnnnnnnnonononannnnnnnnonononanenonos 173 Appendix B Upgrading the Database to SQL Express 2005 cooooonccccccccnnncncccccnccoconoocnnnnnnnnnnnanons 175 Appendix C Insight Express Feature Set cooooonnncnnncccccncoonncnnnnnonononanncnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnos 176 A vendsledad cadinhave soseasdas sista vendoscuanedieh wax seveauaaptitanuesdeeesaneees 176 Appendix D Panel Firmware Versions SUDDOMt ccccceecsseseeeeeceeeeeeeeeeeaeeeeeeeeseaeeeeeessaaeeeess 177 Appendix E Microsoft SQL Server Express limitations ccccccccnnnncooononococononononoconononannnos 178 Protect Your Insight Professional Software Investment with an Inner Range Software Maintenance Agreement For a modest annual fee you will receive e Unlimited telephone and e mail Customer Support by our Insight Help Desk e Free software upgrade releases of Insight Professional for the software modules for which you are licensed Get the most from your Insight Professional Security Management Software Complete and return the Application form contained in your Insight Professional pack or download the form from http www innerrange com downloads MaintenanceAgreement padf Did you know that Inner Range Provides customer training courses Details of our Insight Professional System Administration courses are listed on our Training Website at http training innerrange com index
189. rd and the number of users and Insight creates the requested number of virtual users by reading them from a dominant panel Any existing users in the range specified are overwritten in the other panels Example Dominant panel Panel A starting record 2 number of users 2 Virtual Panel Panel A Panel B U001 Installer U001 Installer U002 Master U002 Master o el VU001 Peter beee gt 9 U0O3 Peter e T gt e U003 Peter o el VU002 Bill o iaa gt 9 U004 Bill e rotar gt 9 U004 Bill U005 Frank U005 Sarah Note Insight considers the first user to be starting record 0 whereas the panel starts number users with U00001 Hence entering a starting record of 2 corresponds to U00003 in the panel Method 3 Empty Panel With this method the virtual panel doesn t contain any virtual users initially You must add them later Any existing users in member panels are unaffected Virtual Panel Panel A Panel B U001 Installer el U002 Master 1003 Peter use U001 Installer U002 Master U004 Bill U005 Frank U004 Jane U005 Sarah Method 4 Generate From Like Records This method will be implemented in a future version of Insight Tip You can create any number of virtual panels however each physical panel can only belong in one virtual panel 70 To create a new virtual panel SU oe ee Enrol or create the panels that will be in the member panel You must start with at least
190. rd pools with Insight Card Pool requires separate licence View archived review data with Insight Review or Insight Advanced Reports requires separate licence Generate reports on archived data with Insight Review professional edition Backup your entire Insight database with Insight Archiver SQL professional edition or Insight Archiver Installer edition Create and manage operators with Insight Operators professional edition When a panel is connected you can perform the following additional actions e Transmit changes to panel programming including user cards and PINs e Control field equipment such as doors zone inputs and auxiliaries e View live security logs review from the panel e Receive alarms professional edition e Monitor field equipment status with Insight Schematic professional edition e Update panel info in Insight e Update LAN status in Insight e Set the panel time Tip A summary of panel connections is shown in the status bar at the bottom right of most Insight modules If no panels are connected a blinking red MW O Panelis online square is shown Yellow means some panels are connected and green means all panels are connected Click the red square to stop it flashing To configure an Ethernet connection 1 Inthe panel configure CT001 as Insight page 173 Ensure Ethernet options are configured including Insight IP Panel IP Router IP and Subnet Mask Ensure Ethernet options are set to ACE 2
191. rds ii Full support for offline editing Control ii Remotely control areas area lists auxiliaries auxiliary lists doors door lists floors floor lists home auxiliaries and zone inputs 10 DVR Integration u Control DVRs and cameras including live digital video feeds and remote camera control Online Help gt UY UY Comprehensive context sensitive help Press F1 for help on any screen Helpful tips are shown when each module starts These can be turned off if required Alarm Forwarding Service An optional IP XMIT Alarm Forwarding Service module is available V4 or later Functions as one path for panel XMIT alarm events to be sent to a central monitoring station s Automation system Contact ID and IR Fast formats are supported Intended only for situations where Insight is installed in the monitoring station and connected via an RS232 serial link to a co located monitoring station Automation System The IP XMIT module requires a separate special license available for purchase on consultation only Registering Insight Professional Insight Professional must be registered within 30 days of installation See page 103 for more information Tip A searchable colour version of this manual is available in electronic form Click Start All Programs Insight Insight User Guide requires free Adobe Reader software http www adobe com I
192. re in the security branch Right click the item and choose see all tenancies in the menu that appears Uncheck all the boxes in the belongs to window Click OK This method always works if you are logged on as installer It will work for administrators provided the administrator can see all the tenancies that the item has If there are additional tenancies that the administrator cannot see then the item will remain in those tenancies and hence won t become visible Tip Items are visible to all tenancies by default You only need follow this procedure to remove an item from all tenancies if you had previously assigned it to one 114 To see which items belong to a tenancy You must log in to Insight Operators as installer or an administrator Click tenant Double click the tenancy in the browser pane Click members Items that are ticked in the tree belong to that tenancy AS Tip The tenancy count shows how many tenancies an item belongs to If the tenancy count is zero the item is visible to all tenancies 115 EY Insight Schematic ea wr wy Insight Schematic allows operators to monitor the status of an installation via an intuitive interface based around graphical floor plans and site maps Special icons can be placed on each map that show the status of hardware items such as inputs areas and auxiliaries in real time Use Insight Schematic to Import site plans Browse drill downs
193. rmware fitted 177 Appendix E Microsoft SQL Server Express limitations This appendix explains the limitations of the bundled SQL Server 2005 Express Edition software and provides guidelines to determine when it is appropriate to upgrade to another edition The Limits SQL Server Express edition is a free database engine provided by Microsoft Express Edition has a number of limitations but the most important one from the point of view of the Inner Range Insight Management Software is a limit of 4 Gigabytes for any one database Insight uses a number of databases to store its data The ones most likely to be affected by this limit are the Review database in any busy system and the main Insight database which includes users when there are a lot of panels or a lot of users As an indication Insight Review can fill a 4GB database with approximately 2 million events This number depends very much on the type of event the number of review entries the event generates and the text associated with those entries This equates to a little over 5 000 events per day for a year where each event might cause a number of review entries On a busy site 5 000 or more events per day would not be uncommon Operations that we regard as an event for this purpose would include 1 User access operations to Doors or Lifts 2 Automation events 3 Modules constantly going on and off line due to poor LAN installation practices has been known to fill up 4GB in
194. roperties of the Alarm Response ltem Name Description The name of the alarm response used for identification only Alarm Level Response Help Operator Response Enabled This Alarm will be Acknowledged Automatically Message Tab Specifies the urgency of the alarm Since the alarm window can be filtered to only show a certain level and above this can be used to prioritise alarms Specifies the help text that should be displayed when the alarm is acknowledged If ticked the operator must enter a text message when acknowledging the alarm If cleared no text message is required If ticked alarm processing occurs normally for this alarm response lf cleared the alarm response is ignored If ticked no operator action is required Insight will acknowledge the Alarm automatically and the Alarm will not appear in the IR Alarm Handler window Controls the Message displayed to the Operator in the Alarm Response window ltem Alarm Response Message Description A description of the alarm This text is displayed next to the Text Colour Background Colour Immediate Tab alarm in the alarm handler window When the alarm occurs the text will be this colour in the alarm handler window When the alarm occurs this colour will be behind the alarm in the alarm handler window Allows Insight to perform actions immediately upon receipt of this type of Alarm Insight Review ltem Beep PC s internal Sp
195. rs Click the Custom 1 or Custom 2 tab Click an unused check box Enter a label for the new custom field The custom field is created and available for all users IN Iv Iv E a E E i a Mm E B E E E E To rename a custom field 1 In Insight edit double click any user in the browser pane Or right click a user and choose Properties in the menu that appears 2 Click the Custom 1 or Custom 2 tab 3 Double click the custom field you wish to rename 4 Enter a new name and click OK The custom field is renamed To remove a custom field 1 In Insight edit double click any user in the browser pane Or right click a user and choose Properties in the menu that appears 2 Click the Custom 1 or Custom 2 tab 3 Clear the check box next to the custom field Note Removing a custom field doesn t delete any data If you create a new custom field in the same position any existing data is restored Tip You can search for data in custom fields See searching on page 44 Tip You can import data into custom fields See below Importing Extended User Information You can import extended user information such as age and contact details from an external file The file must be in Comma Separated Values format CSV which means e The file is a text document e Each line of the file represents a single user record with an End Of Line sym
196. rs filters the specified day for example 18 30 to 19 15 From To midday on March 15 until 89m on April 3 Last entries will disappear with this filter type Live Review connected panel All Review review from connected panels Thing Filters Thing filters let you filter for review that concerns a particular item Refer to the table below want to See review from a specific panel Exclude review from a specific panel See review that contains certain text Exclude review that contains certain text See review for a particular user door area time zone function zone calculated auxiliary diary input or module Exclude review for a particular user door area time zone function zone calculated auxiliary diary input or module See review that is a particular type e g area on off system messages user access etc Exclude review that is a particular type This is achieved by Select the panel thing filter Select the panel thing filter then set the matching option box to isn t Select the text compare thing filter Select the text compare thing filter then set the matching option box to isn t Select the user door area time zone function zone calculated auxiliary diary or module thing filter Select the user door area time zone function zone calculated auxiliary diary or module thing filter then set the matching option box to isn t Select the review t
197. s 2 Insight DUIM calls DUIMPreprocess bat 3 The batch file may call a third party program integrator s responsibility to manipulate the user data create a resultant Insightxxxxxx csv file and delete the old Insightxxxxxx dui file Some users have used the excellent suite of new text file manipulation tools to achieve this 4 Insight DUIM reads the resultant csv file and applies the changes to the user database 5 Insight DUIM deletes the CSV file Disclaimer DUIMPreprocess bat is a utility created in good faith by Inner Range Pty Ltd to make things easier for customers to interface to third party systems lt does not come with any warranty express or implied 165 Qualifications Qualifications work by allowing a user access to a particular Door according to the validity of the Qualification and whether the user can otherwise access that door associated with the user The first 8 Door Lists in the system are reserved for Qualifications A qualification is associated with each of these door lists Any Doors assigned to these Door Lists will require a user with a valid Qualification assigned to that Door to be valid in order to get access through that Door Qualifications can be configured in two ways Timed or Count Timed Qualifications A user can be given a qualification that soans a predefined number of days For example A forklift operator might require a particular license that has a duration of one year 365 d
198. s Right click the Screen in the tree view of the left hand side of the screen and select Add Items Add Items Menu Add Custom Text items P rea Timed Auxiliary Co da AreaList Delete Screen Isolate NT Review User extra area Home analog auxiliary Switched auxliary Add Items and Add Custom Text items allow you to select one of nine different items Custom Text items differ slightly to Add items in that they allow you to specify a text label for the button Add Items will allow you to create an item with either the name of the item programmed within the panel or a list of pre defined text words Button placement Once you have selected an item to place on your screen a new bution will be placed on your screen You can move the button amongst other buttons on your screen by right clicking it and selecting either Move Previous Position or Move Next Position Move Previous position Tip To remove a button from your screen right click it and select Delete A confirmation dialog will pop up to confirm your action Delete Button properties Most of the buttons available will have similar properties The common button properties are 151 Button This property is read only It is a number that represents the location of the Button amongst the other Buttons that may be on the same Screen Parent Screen This property is read only This property contains the name of the Screen containing the Menu Button Button Function
199. s and cameras using Insight See page 139 Operator Permissions To control an item you must have the control permission for that item 34 ua Edit Insight Edit lets you inspect and modify the programming of your Inner Range security system This includes initial configuration of all security parameters during site commissioning inspection and modification of programming as time progresses and ongoing site management functions such as allocating user cards and PINs Use Insight Edit to Inspect panel programming Program panels and modules Manage user cards and PINs Import extended user programming Program virtual panels and virtual users Browse Toolbar Inner Range Insight Edit Fie Edit Yiew Tols Launch Help E E __Beta v0 5 1 Inner Range Testing qe 7 22 ellipse OED Text Filter Bl x Panel Item 7 2 1 LCD Tefminal Sample Panel E 4 Testing Menu SS 5Timn e E 6 Deadman Menu o S a Q Installer Menu a ua jas aa eae Stat US F Ite rs 7 0 Inputs amp 7 1 Areas Eh 7 2 Modules i ae ae seat 7 2 0 More E A ae gt ae En W installed Y missing 3 7 2 1 LCD Terminal WP 7 2 3 Big Expander D 7 2 4 Reader Module ao 7 2 5 Zone Registration r ES A S 7 2 8 Mini Expander a T an a E E E U nexpected MS 7 2 7 Expander NSIQ ht Too bar le 7 2 8 Intelligent Reader MH 7 2 9 Analogue Module 7 4 Timin g
200. s one or more of the words door window corridor note bracketed terms are evaluated first exit or door and window and corridor gt matches anything that has both door window and corridor or it has exit door xor window matches everything with either door or window but not both Tip lf you have difficulty understanding advanced searches try entering some of the examples listed above then modifying them to what you want Operator Permissions You must have the see permission on an item for it to appear in the output window 45 Cross Referencing Items The cross reference window is a very useful and Cross Reference INSTALLLER Martin User a powerful tool for trouble shooting an Inner Range Target Item installation When an item is cross referenced all sa acre iar ea programming relationships between that item and the So a Se ge TT rest of the system are displayed For example cross sons references FROM tis Usar to ather ens ales sde referencing a calculated auxiliary shows any auxiliaries inputs areas lift cars floor lists and counters that might Tip Cross Reference Tree INSTALLLER Martin User be altered by the calculated auxiliary po n OWNER User Type e Referred From To cross reference an Item ear Joe Bloggs User Refers To j ALL AREAS Area List 1 Select the item in the browser window or open By 00085 os ee Ee AL
201. s phantom mouse detection on older Opts NUIP nnnn PC s Most cables do not have DTR DSR Ethernet ACE connected and will not work with this option a For Ethernet UART only If you don t intend to use an Ethernet UART set these flags to nnn RS232 ACE FES000 es ACE If you don t intend to use this connection type set Ext Mod nnn these flags to nnn Int Mod nnn Insight IP see below Insight Key1 0 If you are using the internal modem set these Insight Key2 0 flags to ACE and configure an l modem task IPFast IP 0 0 0 0 IPFast Key1 0 l IPFast Key2 0 To secure your installation set these to random Panel IP see below values They must match the settings on page 33 Router IP see below Subnet Msk see below CT001 Announce Port 17185 Max Attempts 0 Insight requires these settings to enrol the panel Note them down You will also need to know the panel serial number press Menu 2 Insight IP is the static IP address of the Insight Server computer If you aren t using the Ethernet or FE3000 connection paths leave this as zero Panel IP is the static IP address of the panel If you aren t using the Ethernet or FE3000 connection paths or if you want the panel to obtain an IP address from a DHCP server leave this as zero Router IP is the static IP address of the local router or gateway If you aren t using the Ethernet or FE3000 connection paths leave this as zer
202. sconnected will be queued Status information and live review EE Int modih is not available Hardware cannot be controlled Eg TCP IP The panel is connected Live and queued F Serial programming changes will be transmitted provided WIP Ext modem Comnected the panel isn t locked see page 41 Review and NR Int modem status information is available Hardware can be controlled Es TCP IP f Serial l The connection could not be established or has Wr Ext modem CONE cion error been lost See troubleshooting on page 24 E Int modem Connections can take up to twenty seconds to establish While Insight is negotiating the connection the panel icon changes to Y Note When a panel becomes connected the following operations are performed automatically refresh LAN status page 37 check for terminal edits page 42 check memory configuration page 61 download review page 86 Tip You can get more information about the current connection status of a panel Right click the panel and choose properties in the menu that appears then click the status icon Tip To get a quick overview of the status of all panels in an installation click the status tab of the Insight Toolbar It lists all panels in a flat hierarchy with all sub sites removed from the tree 30 Manual Connections You can manually connect a panel in Insight Use this option to connect to a dial up panel or if you have configured a
203. t Programmed All Card Owners Vilma Tabor Panel YP East Pan els where the 1 na Ls sal cle pales F site code of th IS P lt vilma Tabor Panel Panel Queenslan si card is programmed Count of the problems found while scanning the cards Gm 18 Ate Code 237 Ta 1Y Site Code 237 Be 20 Site Code 237 58585858 58555555585858XX XX 2 000000000000000 0 0 E Tree of virtual and physical fectedcarks N SelectedCard Owner s users who have this card Associate All Disassociate All Autofix Associate Disassociate assig ned Or program med For a card that was already with a symbol to indicate their problem status The Card Scan is a complex procedure and can be slow in large databases but if you select multiple cards most of it is done in the background The dialog displays a count of the cards that were not scanned yet and of the major and minor problems that were found while scanning Major problems indicated with a red cross X are scanned the User Count column displays a symbol to indicate the problem state of the card Clear Log e A wrong card state card marked In Use when it has no users e Auser has this card assigned but not programmed e A user has the card programmed implicitly i e the user has a site code card number of 82 0 For a physical user their actual card number is then the user number For a virtual user the card number can possibly not be determined
204. t do not release the mouse button Drag the panel onto the site that will contain the duplicate A plus sign appears Release the mouse button You can release the Control key as well The Copy Panel window appears Enter the correct information for the panel being created Click OK The new panel is created Note The new panel will be created with the name ID and serial number you specify After creating the panel you must manually set up protocol parameters and connection paths In the Insight Toolbar right click the new panel and select Properties from the menu that appears then click the Protocol and Ports tabs Operator Permissions To duplicate a panel you must have the create permission for panels the inspect permission on the panel being copied and the change permission on the site that will contain the copy Field Descriptions Panel Name Enter a name for the duplicate panel Panel ID Enter the panel identification number This number must match the panel ID specified in the Insight comms task If you do not know the panel ID for example the panel has not yet been delivered enter any unique number here and change it later on Serial Number Enter the panel serial number press Menu 2 on any terminal You must enter the number exactly as it appears including leading zeros If you do not know the panel serial number enter any number here then change it later on Moving Panels You can
205. t in wallpapers or choose your own You can also fade the wallpaper to make it less obtrusive Plain Black for slow terminal services connections Tip Settings are saved per operator If you log on to launch pad your previously saved settings are restored When launch pad starts no operator is logged in You can still change preferences which will be restored the next time launch pad is started 14 Changing Client Settings You can change Insight settings for your workstation These MEE settings apply universally to all modules on the workstation Server Client Server Address 1 On the Tools menu click Insight Client Settings a eee 2 Make your changes pida 3 Click Sa ve or Apply C A different computer Port 51 Test The settings are dl etwork Encryption Network messages between client and server should be encrypted to Se rve r prevent spying This setting must match the settings on the server 8 i H 7 ipher Bowish o Server Address not available in Installer o E specifies which computer is running the Insight Database Server If Insight is installed on a single computer or if this computer is the server in a multi computer installation then select This Computer If this computer is not the server in a multi computer installation click another computer and enter the name or IP address of the server computer e Logging o Specifies diagnostic logging options Do not modify these s
206. tation LICENCES agassas E vi 104 Remote Teminal Se ices License 105 SINO Pera OS ee A E E INE ON 106 WORKNENWITODE TIOS saian aE n 107 WOKING WIE OBET ator TYDES eee ene ene ne ene eee ee ee eee eee ee 108 ORIO WI GIMIS SION G riot 109 Working Witi Module PERMISSION Strict dictaron sitiada 110 WOKO VITA OLKSIAUOIAS are E E aE E E 111 adela Ras APA o O OOO O i 112 MSIGMTSCMEM AUC rar tt ies 116 ea A y y air epi 117 vols SS AP a E A 118 elo A E o XA 118 Working With Surveillance Items tcs tell dable l snis 118 PONG SUN Enlace NEMS cortada tdci date ani 118 WOKNO WIN ICONS ainia a diia 120 Understanding Surveillance ltem Si AUS altas i ididleinidcidd 121 ACI CAMAS centeno llocs codec cd elle ecaidd 122 PAGO camera Presentate ic oldest 122 oreatnd OAL Gy Sms p sc odie rel siete scant 123 Working In Surveillance Mode cococoooccnnccccccncnnccccnoncnnnconnoncnnnononancnnnononanonnnnnnnncnnnnnnnancnnnnnnnas 123 AT 123 Controlling Items Within Schematic ccocccconncnncccconncnnncononncnnnnnnonnnnnnnononaronnnnnnnnnnnnnnnnanennnnss 124 Insight Server TOO ussi iienaa aeeai aaa a aean Eiaa aaa iE 126 Starting and Stopping Insight Server oocccccccnonccnncccnnoncnnnccnnoncnnnnnnnnncnnnnnnnnnrnnnnonnnnrnnnnonnnnnnnnnss 126 WIE WING Chen Connection isanne a h a eaae 127 Configuring Your Modem POO lve 2 5 2 cc cc00specsdcsadeccladeenccodsseweccdleendascdaiecedasssanceddasveesdlssedsectes 127 Ma A tudanntdaicdsaduidvendbadceudltav
207. te the DVR properties in Insight Working With Video Windows To see camera footage you have to open a video window also called a software video multiplexer When video windows are created they show the footage from one camera either live or historical You can change the layout of a video window to show more than one camera Regardless of how many cameras are being displayed the time line of the video window is always synchronised This means that the view from each camera will always show images from the same time period If you rewind to a particular date and time then the video window will show what each camera recorded at that time If you switch to live footage then each camera in the video window will show live footage You can open multiple video windows Each video window can have multiple cameras Each video window has its own time line so you can for example show live camera feeds in one window and historical feeds of the same or different cameras in another window 141 To open a new video window E Default Site 1 In Insight Review select the Control tab of the E Sample Panel Insight Toolbar EME Sample DVR 2 Right click a video camera in the tree and hie ew Rec Commands choose Show Video in the menu that appears Cor EEEN A new video window is opened ey ALD EH Logi Tip Eu Engineering Meucaned addiienalcaneesicanewindo ss ee working with layouts on page 145 Tip You can
208. ted Enrolment Station 5 Save the user You will be prompted for the card pool the new card should be entered into If you refuse to select a card pool here for example because you haven t created card pools yet you can still later assign that card to a card pool by using the Panel Scan command in the Card Pool Manager see page 81 Paid Feature Card Pool is a separately licensed component of Insight Card Acquisition Insight can enrol cards using a card reader attached to the Insight enrolment PC Card acquisition requires e A compatible card reader unit e A free serial port on the card enrolment computer Tip If you don t have any spare serial ports or any serial ports at all you can use a serial to USB protocol converter and connect the card reader to a spare USB port Insight v3 2 supports the following models e Inner Range Card Enrolment Station ACS Smart Reader e HID PC Log On The Inner Range Card Enrolment Station part number 994500 supports the widest range of card types and formats Refer to the tables below Insight hardware support for different card formats Site Code Method IR Card Enrolment Station ACS Smart Reader HID PC Log On com ico af 30 Bit com Too co MELO 50 IR Card Enrolment Station ACS Smart Reader HID PC Log On HID PC Log On To acquire a card directly in Insight N not ticked Click the Acquire button Click th
209. that sessions that have already been established are not affected Configuring Your Modem Pool You can choose which modems on the server computer are available for incoming and outgoing Insight connections See Modem Blocking on page 32 127 Insight Photo ID Insight Photo ID allows you to design ID card templates and print identification tags and badges for Users employees contractors visitors etc In Insight V4 this module has undergone a significant upgrade The main changes are as follows e All new Photo ID card designer Rotation and cropping of images as they are acquired either from a camera or a file Support for double sided cards Barcode support Association rules allow new users to automatically use the correct card template based on user type department etc Use Insight Photo ID to e Design one or more ID card templates styles and layouts for your organisation e Print ID cards using these templates Properties Window mele HE Insight Professional Card 1444 Card Edit View Insert Arrange Window Help D ES meate OM OOCIRRE Bi ara U E EZ a E Cards A Card1444 x Properties E Background Brush Linear Gradient E Hargins pa Bottom 0 es ROVER LL lo ld O EA Left 0 Right 0 0 Card design i Thumbnails PS Text Database lbh Fields Back o 128 x 2 _ Company Department
210. the map you want to add the Alarm Group to 3 Select the Alarm Group tool h 4 Click the map where you want to place the Alarm Group 5 In the Alarm Group properties window enter a name for the Alarm Group 6 Inthe Site Tree tick the inputs that you want to add to the Alarm Group 7 You can use the Text Format tab to edit the font style size and alignment of the Alarm Group name 8 Click OK Working With Surveillance Items Surveillance items correspond to hardware detectors and devices in your Inner Range system and fall into one of two categories Point items occupy a single point on the map These items are usually doors auxiliaries input devices such as door window reed switches and the like Area items occupy shaped regions on the map These items are usually Inner Range areas or input sensor devices such as motion detectors or perimeter beams Adding Surveillance Items You can monitor the status of your installation by adding surveillance items to your maps To add point surveillance items 1 Ensure you are in Edit Mode select Edit Mode from the File menu 2 Inthe Insight Toolbar expand the Site Tree until you reach the item you wish to monitor 3 Click the item with the left mouse button but do no release the button 4 With the button held down drag the item onto your map and release the buiton 5 The Item Properties dialogue opens to allow the text format and other relevant 1
211. the operator to be a member of To remove an operator from a tenancy ek You must log in to Insight Operators as installer or an administrator Click operators Double click the operator you wish to modify Click tenancies Uncheck the tenancies you want to remove the operator from To assign an item to one or more tenancies oS You must log in to Insight Operators as installer or an administrator Click tenant Double click any tenancy in the browser pane If there aren t any tenancies defined you will need to create one first Click members Locate the item in the items tree Panel items are in the sites branch Review filters are in the review branch Operators and workstations are in the security branch Right click the item and choose see all tenancies in the menu that appears Tick the tenancy or tenancies that the item should belong to Click OK The item will become invisible except to operators sharing one or more common tenancy To make an item visible to all tenancies 6 7 8 Note You must log in to Insight Operators as installer or an administrator Click tenant Double click any tenancy in the browser pane If there aren t any tenancies defined then the item is already visible to all tenants subject to Operator Type permissions Click members Locate the item in the items tree Panel items are in the sites branch Review filters are in the review branch Operators and workstations a
212. tilt Zoom and iris to match the preset Paid Feature Adding cameras and camera presets requires a DVR integration licence Contact your Inner Range distributor for more information 122 Creating Drill Downs With drill downs you can create maps that link to other maps For example a site diagram could have clickable buildings that open more detailed interior schematics or clicking a stairwell could jump to the next floor in an office building You can create drill downs quickly and easily in Insight Schematic To create a drill down h Ensure you are in Edit Mode select Edit Mode from the File menu 2 If you will be drilling to a different map ensure that the map has already been imported into Schematic 3 Select the Map Link tool ll 4 Trace the outline of your drill down by clicking on the map The shape you draw will be the shape that triggers the drill down Hold the CTRL key down if you wish to draw angled lines 5 To finish the shape either double click the mouse button or click on the first point of the shape 6 The Map Link properties page allows the entry or selection of the target for a link This can be specified as map coordinates or as a map item When a map item is selected as the link target the map link can reflect the status of the target item in surveillance mode Tip In Surveillance Mode you can follow a drill down by clicking twice In Edit Mode you can follow a drill down by r
213. ting the name of an existing icon click in the name cell for eae the icon name you organ wish to change O Large Size 3 Type in the newname f OSs on or the changes ii 4 If adding a new icon click in an empty image cell for the icon state you wish to add Fan Clockwise Heating Unit If changing the image O Cycle States for an existing icon aaa a click on the icon MS 5 Click on the browse EA Save Changes and Close button that appears tds and navigate to the image file that you wish to use The file must have a gif jpg jpeg bmp or png extension Select the file and click Open 6 Repeat step 5 for any additional icons that need to be added or changed 7 From the Actions menu select Save Changes or if your editing session is complete select Save Changes and Close 120 Understanding Surveillance Item Status Insight conveys the status of surveillance items through the use of colour Sample Type Colour Meaning Description Input Green Sealed The input is in a sealed state Input Red Alarm The input is in an alarm state Input Orange Tamper The input is in a tamper state Auxiliary Blue On The auxiliary is on Auxiliary Grey Off The auxiliary is off The following symbols may be drawn on top of surveillance items to convey additional information Sample Type Meaning Description o Input Isolated The input is isolated The auxiliary is in an override state and cannot
214. tion Q in ELPSZWQ A permanent connection O O O Note ANY door assigned to ANY of the first 8 Door Lists requires a Qualification These Door Lists are reserved for Qualifications 166 Preparing the Concept Panel Before starting please ensure you are using a panel with firmware version 7 70 b46 or above To check this press Menu 2 when logged out of the terminal 8 Configuring the Concept panel Log in to the Terminal 0 1 OK Go in to the Default menu Menu 7 5 2 Select xDoor gt x8 OK 9 Log in to the Terminal 0 1 OK Go to the General System Options Menu 7 5 1 Turn on Qualifications OK x20 gt x6 9 OK 9 You will need to enrol the panel in to Insight as you would normally gt P gT User Qualifications are only enabled if the requirements listed in the section above are met Creating the Qualification Qualifications are created using the Insight Edit module 1 Open Insight Professional by Right clicking the Insight Launch Pad Pro il Icon a Select Insight Edit b Log in to the Insight Edit module by entering your User Name and Password To continue select Log On Logon Enter your operator name and password to log on Operator Server 127 0 0 1 a Port E togon Cancel 2 Create a Qualification a Click on Edit gt User Qualifications View Launch Reports Hel Copy Wizard FY Power Search Ctrl F User Q
215. to the panel until the import is complete Operator Permissions To import extended information you must have the change permission on each user being imported If you do not have the change permission on a user the user is skipped and the next available record is used Insight Versions Insight Installer only imports First Name Second Name and Card Number 59 User Photographs You can attach a photograph to a user either from an identification existing picture file on your computer or by acquiring a picture from a device like a scanner or digital camera You nm can configure Insight to automatically display the photograph when the user badges at a door el To attach an image from your hard disk to a user Open the user for editing Click the Employee tab Click the Attach Image button al Browse to the image file you want to attach Click OK Click the Save Changes toolbar button to save your changes oS a Tip To save space Insight stores a compressed thumbnail of the photograph regardless of the original size and image format You don t need to scale your photographs before importing To acquire a new photograph and attach it to a user 1 Open the user for editing 2 Click the Employee tab 3 Click the Acquire Photo button i 4 Select the device you will be acquiring the image from e g camera scanner 5 Follow the on screen directions whi
216. translate well into virtualisation of panels Remember a card is programmed for a user if the user has this card programmed in their panel programming It is assigned to the user if it exists in the card pool and the card pool shows this user as owner of the card The card is correctly associated with the user if it is both programmed and assigned to them The Card Scan detects if this is correctly done for the scanned card and can fix the situation if it finds any problems To scan a single card 1 Right click the card in the browse pane and select Scan in the context menu or Double click the card To scan multiple cards 1 Select all cards to scan in the browse pane You can select all cards at once with Ctrl A 2 Right click and select Scan in the context menu Inspect and Fix Card Assignment Cards For analysis Card Assignment Details List of cards to 31 0 major minor problems found 272 cards left to scan e rd Details Detail of be scanned Card No 3468 Site Code 237 currently Card Pool CP Central CardNuipber User cout gt Card status In Use selected card 1 Date Last Updated Tuesday January 19 2010 Time Last Updated 11 53 49 PM i Assigned Card Users Assi ned users Card Scan happens In the Virtual user Vilma Tabor virtual panel YP East f g background Here is a count pre ENUY an Site Code Details selected card of the yet unscanned cards Site Code is no
217. ts them into real records by uploading them from the panel Below are some examples of surplus and shadow records and how they are created Example 1 4 diaries Insight 23 E d5 25 E 2 diaries a5 2 18 18 4 diaries 2 normal 2 surplus Insight after trim command E 2 diaries Panel Insight after connect Note lf you edit a surplus record and click save your panel will be permanently unsynchronised since Insight can never save your changes to the panel To rectify this you should trim the surplus records 61 Example 2 Insight 1 door Panel 4 doors Insight after connect 4 doors 1 normal 3 shadow Insight after expand command 4 doors Tip lf you make changes to a shadow record it is automatically converted to a normal item and queued for download to the panel Trimming and Expanding Records Under normal circumstances you should always trim delete surplus records and expand upload shadow records Insight doesn t do this automatically because you might want to copy the information out of surplus records before trimming and because expanding shadow records can be time consuming they have to be uploaded into Insight To trim or expand records 1 Right click on the panel in the Insight Toolbar and choose Properties from the menu that appears 128k Standard 2 Click the Maintenance icon 0 3 Click the Directory tab o en A 4
218. tton Navigate to your saved settings file Click Open Optional make any desired settings changes prior to running the report Click OK to run the report oe UNS Alarms Insight provides advanced customisable alarm recognition and response The key features of Insight alarm handling are SCS KS Four alarm levels low medium high and critical Define any number of customisable alarm events with complex filters Customisable alarm reaction including sound effects and opening schematic maps Automatic user photograph pop up Customisable help response messages Customisable operator responses SCS e gt e SCS e SCS e gt e What is an alarm For clarity we define two different types of alarm Panel alarms also called XMIT entries are security conditions detected in the field by a Control Module and flagged as an alarm Usually you will want these alarms to be handled as an alarm condition in Insight Insight alarms are defined by Operators They may or may not be based on an XMIT entry Insight Alarms are much more flexible than panel alarms because you can choose exactly what conditions must be satisfied for the alarm to be raised The way Insight reacts to an alarm is controlled by an alarm response When Insight is first installed it has a single alarm response set up that handles all panel alarms You can modify or remove this alarm response and you can add any number of addit
219. tual Panel Wizard is the same as creating a standard virtual panel Please refer to the Insight User Manual for more detail on creating virtual panels 7 Virtual users created will not go directly to the panel If an Unknown Card Request is generated then insight will send the user to the panel if the user exists 157 Dynamic User Import Module The Dynamic User Import Module enables automatic user programming of a Concept panel It is designed for installations where the access enabled user base changes frequently like in hotels clubs fitness centres etc The DUIM module runs as a service on the Insight Server machine and picks up files with the updated user information These files can be output files from a third party system and so the update of the user base can run fully automatically This module was initially conceived for use with a hotel s Property Management System but the Insight Dynamic User Import Module can also be applied to commercial and industrial applications with its ability to take output from other ERP HR Systems and update user programming in Insight and Concept panels accordingly Paid Feature Insight Dynamic User Import Module is a separately licensed module and requires Insight Professional to run The Dynamic User Import Module is a service that runs in conjunction with Insight on the Insight Server machine It must be set up to work with the panel s in the system before it will run properly Setting
220. ture You cannot create sub sites in Insight Installer To Create A New Master Site 1 Right click the blank white area below the bottom of the Sites Tree and choose New Master Site in the menu that appears Tip you may have to scroll to the bottom of the Site Tree to find the blank area 2 Enter a unique name for the site 3 Click OK To Create A New Sub Site licensed versions 1 Right click an existing site and choose New Sub Site in the menu that appears 2 Enter a unique name for the site 3 Click OK Operator Permissions To create a new master site you must have the create permission for sites To create a new sub site you must have the create permission for sites and the change permission on the parent site 18 To Edit Or Rename An Existing Site 1 Right click the site and choose Properties in the menu that appears 2 Edit the details of the site 3 Click OK Operator Permissions To edit or rename a site you must have the change permission on that site To Move A Sub Site paid versions 1 Click the site you want to move and keep the mouse button down 2 Drag the site into its new location 3 Release the mouse button Panels are moved with the site Operator Permissions To move a sub site you must have delete permission on the site being moved and change permission on both the old and new parent sites 19 20 This page has been left intentionally blank
221. u 2 To print the report choose Print in the sub menu that appears To view the report choose View in the sub menu that appears Tip Reports saved to a file are written in CSV format which can be opened by spreadsheet applications such as Microsoft Excel To generate a filtered report 1 Firstly ensure that the Use Filtering item on the Reports menu is checked Print Filtering Options 2 Select your desired report on the Reports Programmed Only C Defaulted Only r All Items menu Simple Search V Filteronname W Filter on notes 3 To print the report choose Print in the sub Wate menu that appears To view the report choose View in the sub menu that appears 4 The Print Filtering dialog will appear You can filter on a combination of parameters as shown on the right Filtering NOT Name Name Exact match Name No Ignore case Name name AND C name OR z Item status 7 NOT Notes Notes programmed defaulted both a Name of the item Notes 5 When filtering either Simple or Complex filtering can be chosen Simple filtering ra allows filtering on a single item and or A a Pa Notes entry Paes 6 Complex filtering allows filtering based on a Complex Search combination of search terms For instance Use operators end or nat ortojonatings amord match Filtering you are able to list areas except area names containing AO and SYSTEM illustrated on the right W
222. ualifications Preferences Fa b Qualifications are displayed in a table format 167 Qualfication Properties Qualification list Duration Days Warn Time Days Y Confined space Time 4 2 1 Count Counter Y Access 2 i This screen allows you to view all of the existing Qualifications and their properties c Click Add to create a new Qualification Qualification Properties Name Forklift License Description Can operate Stockpickers W Active Door List Index l 0 8 expired 0 Time Qualification C Count Qualifications Valid Duration 305 Dayis Expire Warning 14 Davis cana d Enter a Name to define the purpose of the Qualification e Enter a Description to help identify and explain the purpose of the qualification to others f Tick the Active tick box to allow you assign the Qualification to a user g Enter the Door List Index of the Door List you wish to assign this Qualification to h Select either Time Qualification or Count Qualification If you select Time Qualification you will need to enter a Valid Duration in days If you select Time Qualification you will need to enter an Expire Warning in days Click OK Click Save then Exit Creating Doors When using qualifications door programming does not differ 168 Note Doors assigned to a Door List between 1 and 8 will grant access only to a user with a valid Qualification assigned to that D
223. ule Setup dialog will create a lookup table for each of the panels defined in the Panels tab To see and edit properties in a lookup table left Lookup properties click the lookup table then select the Edit button This will open the Lookup Properties Hotel Floor User Type In Panel Panel dialog for the selected lookup table Alternatively 5 eh pb double clicking a lookup table will also open the Floor 2 512K 07 07 70 Lookup Properties dialog 2 3 Floor 3 512K 07 07 70 4 Floor 4 512K 07 07 70 The Lookup Properties dialog shows the existing lookup values for a panel The values display which User Type in a panel is associated with a particular floor for INI files or user type token for CSV files From this dialog the user can add edit and delete lookup items for a panel Lookup Properties Item Description Hotel Floor if Hotel application The Hotel Floor a number if hotel application Key for User Type otherwise If not a hotel application ad CSV style file inout a token key to refer to the User Type in this particular Panel as it will be found in the external data file User Type The User Type in the panel that corresponds to the Hotel Floor or User Type key in the data file Panel The panel this User Type belongs to When the Add or Edit buttons on the Lookup Properties dialog are pressed the Lookup Item dialog appears An explanation of the different Lookup Item dialog properties is shown below
224. unambiguously A user has this card programmed but not assigned exception a physical user governed by a virtual user does not need to have the card assigned if the parent virtual user does The card has two holders within the same panel duplicate card The card is assigned to a user in a panel which doesn t have the card s site code programmed and activated The card is assigned to a virtual user and the virtual user represents two users in different physical panels and the site code is programmed in both panels but the two site codes have different site code offsets Minor problems are shown with a blue question mark 2 because they could indicate an error or be correct under certain circumstances If the card is duplicate e exists in two different card pools This could be two physically different cards with different site codes If a user has the card programmed but a different card assigned The user could have a card with the same number but another site code assigned Note that if the panel has the foreign site code programmed the user will have access at the panel If no problem is found with a card or a user it is marked with a green tick V Troubleshooting cards with the Card Scan dialog To operate on a single user of a card 1 2 With the card selected select the user physical or virtual user in the user tree Click Associate if you want to fix and complete the user s card programming so t
225. uter s TCP IP network and or the Internet and the panel is fitted with a TCP IP Ethernet UART board e Serial Port gt Panel UART select this option if you are using a direct serial connection between Insight Server and the panel e PC Modem gt Panel External Modem choose this option if you wish to use a modem on the Insight Server computer to dial an external modem on the panel e PC Modem gt Panel Internal Modem choose this option if you wish to use a modem on the Insight Server computer to dial the internal modem on the panel Settings Specify any additional connection parameters here Settings such as baud rate and IP address must match those of the panel Panel Server Do not change this setting from LOCAL Protocol Set this to Insight Make sure comms task 1 is configured as Insight page 173 22 Installer PIN This field is disabled when you select the Insight protocol If you are enrolling a version 4 panel Name Panel ID Serial Number IP Door Controller Add To Site Encryption Key Connection Settings Panel Server Protocol Installer PIN Warning Enter a name for the panel Enter a unique non zero number in this field The first two digits should be 00 Later on when the panel is upgraded to version 5 you must configure the Insight comms task with this value Enter the panel serial number press Menu 2 on any terminal You must enter the number exactly
226. uture programming changes can only be made on the individual panels unless you create a new virtual panel 73 Card Pool Insight Card Pool lets you assign manage and examine access control cards in an Inner Range security system Use Insight Card Pool to Create direct entry and site code card pools Move cards between card pools Assign cards to users Mark cards as lost or suspended or found Re activate lost or suspended cards Automatically create card pools based on panel programming Detect unassigned cards and add them to card pools Find and fix duplicate card assignments and other problems of the user programming Card Pool Filter Browse Controls Toolbar Toolbar Untitled IRCardPoolMgr TAR ITA OOO O CCA FELEI 55 55 4 Select Filter Ez Pool y Enter Filter Text cc D x Site Code 1 InUse ample Pz ptember 04 2006 04 47 49 PM Ed aes Sample Pool 5 SiteCode 1 Lost No User Monday September 04 2006 04 49 26 PM Toby Esterhase Panel Sample Pa Un cae z Sample Pool 3 SiteCode 1 InUse a Panel Monday September 04 2006 04 40 39 PM AO N Sample Pool 4 Site Code 1 Suspended No User Monday sp 04 2006 04 51 42 PM Bill Haydon Panel Sample Panel Sample Pool o SteCodeil Iuse _ Roy Bland Panel ne tember 04 2006 04 50 00 PM EN g a i es Site Code 1 InUse Percy Alleine Panel Sample Panel Mon r 04 2006 04 50 10 PM KON eo Code 1 Avallable No User Mond
227. vents Insight generates its own review entries called audit events Audit events are generated when operators log on and log off when alarms are acknowledged and when items are edited in Insight Edit Tip You can filter specifically for audit events Open a review window add a new Thing filter and set the thing to Insight Audit 86 Review Windows Review is examined in a window called the review window You can have as many review windows open at a time as you like each with its own set of filters To open a new review window select New from the File menu or press CTRL N Insight Review Seles mj s E Review Toolbar T e lla Period Last 24 Hours 4 Period Filter a 512 07 07 70 3 06 2010 11 04 29 AM 01 12 OFF by CA004 CA004 Calc Ausi Ba 512 07 07 70 3 06 2010 11 04 31 AM 01 12 On by CAD04 C4004 Calc Aus E 512 07 07 70 3 06 2010 11 04 33 4M B 512 07 07 70 3 06 2010 11 04 33 4M Ba 512 07 07 70 3 06 2010 11 04 35 AM Ms 12 07 07 70 3 06 2010 11 04 37 AM Ms 12 07 07 70 3 06 2010 11 04 37 AM Ms 12 07 07 70 3 06 2010 11 04 39 AM 2001 412 On by CA004 CA004 Calc 40 Ms 12 07 07 70 3 06 2010 11 04 41 AM 2001 412 On by C4003 C4003 Calc aur MA s1i2 07 07 70 3 06 2010 11 04 41 AM COLx12 OFF by C4004 04004 f Calc e lt i Review Preferences and Review Colouring A number of options are available to customize the way in which review events J tenh vew Re
228. view on the left H 512 Standard 160 14 hand side of the screen and select Add layout E EEE Save Add layout N Paste Note You can create a new Layout by clicking on LA after selecting the panel you wish to create it for r 7 r m T B T a Ea A dmh ih pe L 148 Add Layout Properties Next you will be required to give the new layout a Name and a Colour Neme Example SSCS scheme Color TEEN m coca After clicking OK to confirm the layout name and colour you will notice a number in brackets to the right of the newly created layout The panel icon will change to red w The number in brackets 3 represents the structures this layout will use within the panel Additionally Screens will have their own number in brackets representing the structures they will take within the panel The name of the selected Layout can be changed in the Properties on the right hand side of the screen A Default Site Whenever a change has been made to a panel Layout 8 512k Standard 160 11 i Screen or Button the Panel icon will change to red To E E ES save your changes right click your panel and select I Layout O add layout Save 44 Layout 1 Layout 2 Creating a new Screen There are three types of screens that can be created By right clicking the desired panel you can click on Add Screen followed by Menu Screen or Diary Screen 128k Standard 80 415 3
229. wish to synchronise the panel with Insight Server 5 Click OK Note When synchronising the panel date and time is changed to match the date and time of Insight Server Note For synchronisation to occur Insight server must be running 33 Remote Control Field Hardware You can control your Inner Range security system Control Auxiliary 512 07 07 70 remotely using Insight You can control areas area lists Aulas auxiliaries auxiliary lists doors door lists floors floor Name Stat lists home auxiliaries and inputs Ge Gree pre E CO1 lt 03 Ausiliary Off E CO1 x04 Auxiliary Off J E C01 x05 Auxiliary Off To control items remotely S BRERA c01 x07 Auxiliary Off 201 x08 Auxiliary Off 1 Click the Control tab of the Insight Toolbar a ae Be ck 2 Click the item type you want to control cA ET 3 A window appears containing the items of that Fe eae on type and after a moment the current state is displayed 4 Highlight the ttem s you want to control 5 Click the appropriate control button to control the item Tip You can select multiple items by holding down the SHIFT or CONTROL keys whilst clicking Tip If an item changes state the change will be reflected in the control window within five seconds Tip The Insight Toolbar doesn t have a Control tab in Insight Schematic To control items in schematic right click the item directly on the map and choose from the menu that appears Tip You can control DVR
230. xt Field code used in heading row custom user field name 21 custom user field name 22 custom user field name 23 custom user field name 24 custom user field name 25 custom user field name 26 custom user field name 27 custom user field name 28 custom user field name 29 custom user field name 30 custom user field name 31 custom user field name 32 custom user field name 33 custom user field name 34 custom user field name 35 custom user field name 36 creditcard expiry delete notes altusertype foreignkey expirynhrs Description custom user field 21 defined in dbEdit custom user field 22 defined in dbEdit custom user field 23 defined in dbEdit custom user field 24 defined in dbEdit custom user field 25 defined in dbEdit custom user field 26 defined in dbEdit custom user field 27 defined in dbEdit custom user field 28 defined in dbEdit custom user field 29 defined in dbEdit custom user field 30 defined in dbEdit custom user field 31 defined in dbEdit custom user field 32 defined in dbEdit custom user field 33 defined in dbEdit custom user field 34 defined in dbEdit custom user field 35 defined in dbEdit custom user field 36 defined in dbEdit Card number for credit card or any swipe card authentication Is superseded by sitecardnumber and directnumber Expiry date Delete information
231. y John is now VUOO in the virtual panel This is represented by a gold user icon 6 Any programming changes made to VU001 will be saved to U001 in Panel A and U001 in Panel B John cannot be edited in Panel A and Panel B because he is now a virtual user This is represented by a grey user icon in those panels You will note that the user numbers line up in each panel VUOO1 is the same user as U0O1 in Panel A and U001 in Panel B Now imagine that Peter has been granted access to Panel B He becomes U004 in that panel How is this represented in the virtual panel Virtual Panel Panel A Panel B VU001 John osado gt 9 U001 John sosseseoees gt 9 U001 John VU002 Peter n 9 U002 Peter A U002 Amy 4 U003 Bill a U003 Jo U004 Frank 4 A U004 Peter 65 66 As you can see the user numbers do not need to line up Virtual user 10 might be physical user 25 in Panel A and physical user 70 in Panel B You can control which physical user in each panel is ee ere linked to the virtual user in the virtual panel aM a AM Employee Profile Access Options Fob Physical Panel tems Audit To see or change which physical users are linked to Panel tems a virtual user A virtual User is composed of real Users There can be up to one real user for every real panel To change the real user for a panel in the list click on the associated item to display the drop down box k Op
232. y removes it without showing the alarm acknowledgement window Display a dialog box showing If the review entry that generated the event has a user User Information associated with it then a User Information Window is displayed when the alarm is acknowledged unless the Auto Pop Up option is ticked This is a different window to the Photo ID Verification box in the Immediate tab Auto Pop Up If the review entry that generated the event has a user associated with it then the User Information Window is displayed when the alarm occurs The User Information option must also be ticked Run acknowledge tab You can specify the path name and command line options of a 3 party software component which will be executed when the alarm is acknowledged DVR Tab Commands can be sent to cameras and DVRs when an Alarm is received Item Description Execute DVR Command Sends the specified command to the selected camera or DVR Additional Parameters Some commands require additional parameters which can be specified in these fields Reports Tab Advanced Reports can be triggered to run upon receipt of an Alarm Item Description Run Report The checkbox runs the selected report when the alarm occurs Additional Parameters Allow you to select from Advanced Reports in the system Note For reports to execute automatically you must set a valid printer in the settings for the selected report If you need to print to a network printer the IRDB
233. y that you the administrator cannot change permissions from any workstation Operator Permissions To create a new workstation you must have the create permission for workstations To delete a workstation you must have the delete permission for that workstation 111 Working With Tenants Tenants let you divide your panel into multiple PACS groups so that only parts of the panel are Ga Profi visible to each group For example a shopping haas Identification centre might have ten retailers Rather than installing one panel per retailer a single panel Ww Description can be used To prevent retailer A from wane Notes tampering with retailer B s security configuration tenants are created so that each retailer can only see their own users doors areas and review Tenancy Rules Explained coma Tenancy rules can be switched on or off If tenancy rules are off then all operators can see all items subject to the permission rules defined for each operator type see page 109 Only the installer operator can turn tenancy rules on or off Turning tenancy rules off erases any existing tenancies All items and operators become untenanted Only the installer operator can create or delete tenancies Only the installer and administrators can modify existing tenancies If an item like a door or an area isn t placed in a tenancy it is visible to all tenants subject to the permission rules for
234. you can change them later via the panel properties screen Fields with a panel symbol should match the panel settings Panel Name P Panel ID 00000000 Change ID Serial Number Po q coa 1 Inthe Insight Toolbar decide which site will contain the panel lf necessary create a new master site or sub site 2 Right click on the site that will contain the panel and choose New Panel From Template in the menu that appears 3 The Create New Panel window appears Enter the correct information for the panel being created 4 Click OK A progress window appears while the panel is being imported Note The new panel will be created with the name ID and serial number you specify After creating the panel you must manually set up protocol parameters and connection paths In the Insight Toolbar right click the new panel and select Properties from the menu that appears then click the Protocol and Ports tabs Tip Insight ships with a number of empty panel templates including Standard Enlarged Access Access 2 Alarms Apartments Extra Door and Special You can use these templates as a basis for panel programming without enrolling an empty panel Operator Permissions To import a panel you must have the create permission for panels and the change permission on the containing site The permissions for the new panel are copied from the defaults tab of each Operator Type Field Descriptions
235. you receive a message to say that the upload failed review the following checklists If you are using the Insight protocol to enrol the panel If you upgraded the panel from version 4 o Was your firmware upgrade successful Press Menu 2 on any Elite Terminal and confirm that the version is 5 xx o Did you remember to default the panel The Insight comms task must be Comms Task 1 Check the configuration of your Insight comms task matches with the Insight software o Panel ID which must be unique and non zero o Connection method and parameters including baud rate etc Check you have entered the panel serial number correctly including leading zeros If you re enrolling an IP Door Controller make sure you ticked the IP Door Controller option If you re enrolling a regular Control Module leave the option cleared If you are using Serial Port gt Panel UART make sure you have specified the correct serial port on your PC and that no other programs are using this port If you are using Serial Port gt Panel UART and you are using a USB serial port try using a legacy physical serial port if possible Make sure you have given Insight the correct protocol information In particular check that o The protocol is set to Insight Make sure the other Insight options are correct page 173 Try stopping and starting the Insight comms task Try restarting your computer If you are using the PCDirect protocol to enrol the panel
236. you wish to modify 4 Click Edit 5 Make any changes you require 6 Click OK To apply an operator response when acknowledging an alarm 1 Double click the alarm to open the alarm acknowledgement screen In the Operator Acknowledgement field click the pull down arrow and choose the appropriate response You can optionally modify the text if required 3 Click OK 102 apy nsight Licence Manager Insight Professional requires licence keys to function These licence keys are stored in the USB hardware lock that was shipped with Insight Professional Use Insight Licence Manager to e View installed licence keys e Install and remove licence keys MM Licence Keys Product Serial Number Serial Number GGB6 8a08 Serial Number Installed Licence Keys Licence Ke EOR B0R4 8606 D08G Active Remote Connection TE Remove About Exit e The Serial Number identifies your Insight installation e The Licence Keys determine which features of Insight are available e The Allow TS and Deny TS buttons and the Allow TS Checkbox are used in conjunction with Allow Remote licences See the installation instructions supplied with the Allow Remote license for more details Paid Feature Insight Licence Manager is part of Insight Professional Registering Insight Professional Insight Professional will operate in Professional mode for thirty days from the init
237. ype thing filter Select the review type thing filter then set the matching option box to isn t 89 want to This is achieved by See XMIT entries Select the XMIT thing filter XMIT entries are review messages flagged as important by the panel Select review for a particular XMIT message Select a thing filter that starts with an asterisk type See all Insight audit events Select the Insight audit thing filter See edits made to panel programming Insight Select the audit panel items audit insight programming or Insight permissions items or audit permissions thing filter See operator log ons and log offs Select the audit operator log thing filter See panel enrolments Select the audit sync panel thing filter Paid Feature Not all of these filters are available in Insight Installer You can combine any number of time and thing filters to create more complex rules For example by adding three filters you could show only review from Panel A that occurred in the last hour and contains the word granted in the message To add a filter to the filter stack 1 Click the add filters button in the toolbar and choose the appropriate type 2 Modify the filter according to you requirements 3 If this isn t the only filter in the stack click the and or button to determine how this filter interacts with the other filters in the stack 4 Click the go button ES to activate review processing
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