VPN Tracker 6 User Guide
Contents
1. LPD or HP JetDirect printer your printer s administrator or its manual will be able to tell you which it is Enter your printer s IP address gt Wait until the system has determined your printer type This is only possible if the printer is reachable and responding Click OK to confirm the printer selection Keyboard Shortcuts Here are some of the most useful keyboard shortcuts supported by VPN Tracker Action Managing connections Start connection Reconnect New Connection Shortcut d6 Return d6 Option Return 36 N Delete Connection New Secure Desktop Edit Secure Desktop Window shortcuts Show Hide Connection window Show Hide Connection Details Application shortcuts Preferences Hide VPN Tracker Hide Others Close Window Minimize Window dh lt x 38 Shift N 6 Shift E 36 1 36 I 3d 36 H d6 Option H 36 W 36 M 36 Q Quit VPN Tracker 222. Secure Desktop to find out how to use your VPN connection Problems If there is a problem connecting VPN Tracker will give you helpful advice and troubleshooting tips To learn more about troubleshooting VPN connections visit the chapter gt Troubleshooting Status Indicator Click the warning triangle to open the log and view suggestions aS Y Secure Desktops lt 5 9 My Secure Desktop Y 2009 09 28 12 21 52 Not Connected Y My Connections r 12 21 52 VPN Connection Requested f Z oe Office Connection 1 lorry 12 21 52 Preparing Connection 12 22 00 VPN Gateway Unreachable The VPN gateway cannot be contacted S u g g estio n S Make sure that you have a working Internet connection If you entered your VPN gateway as a host name e g vpn example com Try th e S u g instead of an IP address e g 10 23 42 1 x Check the host name you entered to make sure it is not mistyped gest on S to Make sure a DNS server is configured on your Mac and the host name can be looked up using this DNS server fix th e pro b 12 22 00 About to Disconnect Error lem 12 22 00 Disconnecting Error Drag a switch to ON to connect 12 22 00 Not Connected Log Level Simple B Email log Technical Support Report TSR Log Level Email Log View more detailed log Technical Support Report ging and error information Send your log or a full Technical Support Report to your IT helpdesk or equinux sup p
3. Session o t l End session A Ending a Secure Desktop Session Once you re done working over VPN simply end your session by clicking the large red button at the bottom of the window VPN Tracker will take care of disconnecting file servers and disconnecting your VPN connections y You can use Secure Desktop in your VPN s remote network e g at the office Ask your admin or see Direct Link Detection in the Complete Manual Help gt Complete Manual for details 11 Editing Your Secure Desktop You can easily add modify or remove Secure Desktop items To edit your Secure Desktop Make sure the Secure Desktop you would like to edit is selected gt A drawer with new items will open Drag an item to your Secure Desktop to add it Or drag an existing item off your Secure Desktop to remove it gt Click the triangle at the bottom of the Secure Desktop to switch to edit mode File Server Safari FileMaker iChat Safari Connect Office Connection To modify an item in edit mode simply click it You can then change the VPN connection that is required for this item to work or change what the item does wees If it s an application you can also choose to quit this application automatically when you end your Secure Desktop ses sion Open address http intranet example com Once you have finished configuring your Secure Desktop click the triangle again to lea
4. isn t locked down Wireless hotspots at caf s and hotels often require you to sign in on a webpage before they ll let you access the web or create VPN connections If you can access the web try our next tip Wait a few seconds You might want to give your VPN gateway a little break before you try to con nect again Your VPN gateway might need a few seconds before it will accept another connection attempt 18 Test VPN Availability at your Location VPN connections rely on certain features that your internet connection needs to support VPN Tracker will automatically test your connection and adjust its settings accordingly You can try running this test again though if you can t connect To run the VPN availability test Select Tools gt VPN Availability Test from the menu bar gt In the test window hit the Test Now button 200 Test VPN Availability You are connected to Lewd steteeeeneeeeees eee K Test Now Your computer Local router MAC address IP address Internet connection untested Click Test Now to test x More details If your connection doesn t pass the test you ll see the following message VPN works with this Internet connection VPN Tracker will have updated its settings so please try to connect to your VPN again now If your connection doesn t pass the test you ll see the following error mes sage VPN does not work with this Internet connection
5. of the VPN Tracker log window When contacting us please be sure to include the following information gt The manufacturer and model and firmware revision of the VPN gateway A Technical Support Report from VPN Tracker Help gt Generate Technical Support Report Screenshots of what you have configured on your VPN gateway in particular all VPN related settings A detailed description of the problem and the troubleshooting steps you have already taken The following steps depend on the kind of server you re connecting to Accessing Files and Printers To connect to a Mac AFP server Over VP N gt Type the IP address e g 192 168 42 4 of your server and click Connect Using Finder to Connect to File Servers Sof Connect to Server Server Address 192 168 42 4 07 Favorite Servers Secure Desktop or Finder Your Choice The new Secure Desktop in VPN Tracker 6 lets you connect to file servers right from within VPN Tracker However if you wish you can still use the Finder to connect to your file servers To connect to your server or file share Switch to Finder by clicking its icon in the Dock To connect to a Windows SMB server gt Type smb followed by the IP address e g 192 168 42 4 of your server and click Connect Choose Go gt Connect to Server from the menu bar on top of your screen You can also use the keyboard shortcut K SOC Connect to Serv
6. re actually in your office network not if you re connect via VPN O Ping to 192 168 40 62 successful received 4 of 4 replies average time 0 38 milliseconds Adding Websites to Your Secure Desktop If you have intranet websites that you need to access over VPN you can add those to your Secure Desktop as well Just enter your website URLs when prompted by the Secure Desktop Assistant AOC Build Secure Desktop Which websites do you open over VPN For example enter the address of your company s intranet http intranet yourcompany com 1 If your connection is set up to use remote DNS you may also be able to enter a DNS hostname e g files intranet example com Working with Secure Desktop Now you have set up your Secure Desktop with the applications and file serv ers you need you re ready to get to work Starting a Secure Desktop Session Click one of the icons on your Secure Desktop to start working with that ap plication file server or website VPN Tracker will automatically connect any necessary VPN connections and then open your application connect to your file server website or whatever else you have requested to be done ADO Y Secure Desktops GQ My Secure Desktop v My Connections wr E Office Connection Intranet Mail File Server iChat T So Office iMac LT o x O Byte s 42 7 KB 8 2 KB s Speed Total 51 5 KB Max Speed 16 1 KB s are ASTAS 7 End
7. 192 168 13 50 li Always disconnect when session ends E FileMaker l P Now just click your Filemaker icon to start a new Secure Desktop session and E Desk VPN Tracker will connect to your VPN launch Filemaker and open your data m Remote Desktop base Click the Remote Desktop icon and Secure Desktop will connect you directly When you end the Secure Desktop session VPN Tracker will also close any to your Mac in your remote network open databases for you and can also quit Filemaker if you check that option Apple Remote Desktop needs to be installed on your Mac to use it If you do not have Apple Remote Desktop you can use Screen Sharing Turn to the the next page to see how 12 Accessing Your Mac with Screen Sharing Accessing your PC with Microsoft Remote Desktop You can also remotely control a Mac using the Screen Sharing utility built in If you have a Windows PC in your office or in another remote network Se to OS X Add a Screen Sharing item to your Secure Desktop and VPN Tracker cure Desktop can connect you directly to it First make sure that Microsoft will connect to your VPN open Screen Sharing and take you directly to your Remote Desktop has been configured and that you can access your PC using remote Mac s desktop it Next you can add your remote PC directly to your Secure Desktop To access your Mac using Screen Sharing To access your PC using Microsoft Remote Desktop Connection gt Click the triangle at the b
8. Add Copy Replace s Replacing a connection If your new connection replaces your existing connection click Replace Your existing connection will be overwritten Adding a copy If you would prefer to keep your existing connection as well click Add Copy WOO see Tracker Gi Y Secure Desktops lt 5 4 My Secure Desktop The imported connection will be further Y My Connections mr down in your connection list and will have the word copy appended to its name e g an A Office Connection copy Za Office Connection orr Replacing an existing Secure Desktop Connection files can also include Secure Desktops If the included Secure Desktop already exists you will again be asked whether you would prefer to replace it or add a the new Secure Desktop as a copy Drag a switch to ON to connect Troubleshooting If your VPN connection won t work don t panic Grab a cup of coffee try the following tips and you should be up and run ning again in no time If VPN Tracker can t connect the On Off Slider will go back to Off after a while Y My Connections F a Za Office Connection i OFF a A st There are a few things you ll want to check that might be preventing your VPN connection Test your Internet Connection Yeah we know it sounds obvious But hear us out Try accessing a website to make sure your internet connection is working properly and
9. If you see this message see if you can try to find another internet connection somewhere Try a different caf or airport wifi provider Check the Hints Y My Connections ms amp et Office Connection Click the warning triangle to be taken to the log tab VPN Tracker will display detailed error information and will also include some troubleshooting tips Basic Advanced Actions Export Log Y 2009 09 21 170445 Net Connected 17 04 45 VPN Connection Requested 1704 45 Preparing Connection 17 04 45 Configuring 170446 Phase I Started 1705 16 VPN Gateway Not Responding Phase 1 The VPN Gateway is not responding Please make sure your VPN gateway is up and funmeng Connected to the Internet and reachable from your current location In ary Case even if this VPN connection has worked before repeat the y vallainiey Test of your Internet comnection to ensure ihe test results are Curremt VPN Tracker uses these test results when establishing a connection if this VPN connection hat worked belot Please ANAA oi fe that mo configu artin N changes have been made to your VPN gateway your internet connection or your Mac if you are setning up this VPN connection for the ir time Make sure you entered the cor ce ih fi e Compare the ODOLA and the exchan ode t0 the respective NGI on your VPN gateway Make sure the lacal iderafver marches ve gateway s remote ide ey Im addition plea feck that the KAUTH setting i
10. Secure Desktops Choose Secure Desktop gt New Secure Desktop Customize the appearance of your Secure Desktop You can give your Secure Desktop a personal touch by adding your own pic ture choosing your own background and changing icons To customize your Secure Desktop icon Drag an image onto the Secure Desktop icon in your Connection list Y Secure Desktops B Secure Desktop v My Connections To customize your Secure Desktop icons gt Click the triangle at the bottom of the Secure Desktop to switch to edit mode Drag an image onto one of your Secure Desktop icons To customize your Secure Desktop background Click the triangle at the bottom of the Secure Desktop to switch to edit mode Drag an image to your Secure Desktop or gt Right click or Ctrl click the Secure Desktop area Select a background image or background color Y Secure Desktops OS My Secure Desktop v Office li san Francisco o fa London Office Y My Connections r Intranet 12 5 KB 11 4 KB 4 3 GB s 4 3 GB s gt Enjoy the view 15 Menu Bar Item You can also control VPN Tracker directly from your menu bar allowing you full control over your VPN connection without having to leave the application you re working in The stop button will disconnect any file The key in menu bar icon will turn servers and end all VPN connections black when you re connected Access your Secure 2 TA 12 49 2 Q D
11. W Printer fir 7 2 die j Brother Color x i e _V Brother B W Printer Open Print Queve Options amp Supplies San Francisco Office 2nd floor Brother MIC S5000N CUPS idle Share this printer on the network Sharing Preferences Default printer Last Printer Used 2 8 Default paper size Ad if Click the lock to prevent further changes Ifthe URL starts with mdns your printer is a Bonjour printer and you will need to add it again using its IP address General Driver Supply Levels Utility Name Brother B W Printer Location San Francisco Office 2nd floor Queue Name Brother Driver Version 1 40 URL mdns Brotijer _pdl datastream _tcp local bidi 21 To add the printer using its IP address To help your Mac auto detect the printer type make sure you are either lo cally at your remote network i e where the printer is already working or connected to the VPN gt Open System Preferences Print amp Fax Click the plus button to add a new printer aA Add Printer 4 a a Default Fax IP Windows Search Protocol Line Printer Daemon LPD B Address 192 168 222 40 Valid and complete address Queue Leave blank for default queue Name Brother B W Printer Location San Francisco Office 2nd floor Print Using Brother MFC 8860DN CUPS B Add Select whether your printer is an IPP
12. atest security standards to make VPN Tracker secure and ready for the future VPN Tracker takes full advantage of Snow Leopard s latest security features including Apple s Service Management framework As the market leading VPN solution for Mac VPN Tracker also includes the latest security algorithms in cluding the SHA 2 family of hash algorithms In addition to Diffie Hellman Groups 1 2 and 5 VPN Tracker now also sup ports Diffie Hellman Groups 14 to 18 with up to 8192 bits for key exchange Simplified Configuration VPN Tracker has been vastly refined to make configuring and editing VPN connections easier and more intuitive We have not only updated the device profiles but also substantially simplified the settings We were also sure to in clude a direct link to each device s configuration guide when selecting a de vice It s everything you need to know right where it needs to be Endless Connections VPN Tracker has been optimized for continuous operation Those annoying disconnection error messages resulting from interrupted connections are a thing of the past With improved rekeying automatic DHCP renewal and sup port for Dead peer detection VPN Tracker works hard to keep you connected Ready for the Future As the market leading VPN solution for Mac OS X VPN Tracker consistently one step ahead We have optimized VPN Tracker for Mac OS X Snow Leopard It supports 64 bit mode and is ready for the internet of tomorrow with su
13. e quinux VPN Tracker Basic Advanced Actions v Secure Desktops Secure Desktop Phase 1 exchange mode Aggressive Mode 8 Lifetime 28800 seconds Advanced Actions Export EB secure Deskop 2 yv Off ice z v Secure Desktops amp Munich A Secure Desktop London v Office ae CJD y Secure Desktops We Secure Desktop ii Va s B lt ror sales Figures markenng atem ZE London Vee 2 n pene io Com pany josh _ manuals chat Suppor gp sore ACI a v josh nadi 2 equinux Test Co C2 iw Ses l francisco CJD Orv Cos ae a E ven u C Gai Oi o Byte o Byte oO Byte gt WW irs o gyte s y The oO 4 2 Munich a ame EO log outlook extended A Ap Controina VPN Tracker 6 User Gul For Future Power Users 2010 equinux AG and equinux USA Inc All rights reserved Under copyright law this manual may not be copied in whole or in part without the written consent of equinux AG or equinux USA Inc Your rights to the software are governed by the accompanying software license agreement The equinux logo is a trademark of equinux AG and equinux USA Inc regis tered in the U S and other countries Other product and company names mentioned herein may be trademarks and or registered trademarks of their respective companies equinux shall have absolutely no liability for any direct or indirect special
14. er Server Address Ismb 192 168 42 4 jlt O7 don t know my file server s IP address Can t I just access my file servers via the Finder Sidebar sical For technical reasons when using a VPN connection your servers won t show up in the Finder sidebar If you don t have your file server s IP address you can easily find it out next time you re 7 Remove a in your office network Hostname or IP Address Open Tools gt Ping Host and enter your a myfileserve 0 ro file server s name After a few seconds nen VPN Tracker should tell you the file Ping to 192 168 40 62 successful received 4 of 4 Afterwards you may need to enter your username and password to access server s IP address Again this will only the server work when your re actually in your office network not if you re connect via VPN 1 If your VPN connection uses remote DNS you can also use a DNS host name instead of an IP address 20 Printing over VPN It is possible to print to network printers over VPN To be able to do so make sure to add the printer by IP address or DNS host name if using remote DNS in VPN Tracker Since Bonjour does not work through VPN it is not possible to use printers that have been added using Bonjour To check if your printer is using Bonjour gt Open System Preferences Print amp Fax gt Click Options amp Supplies ann Print amp Fax a Show All Q me Brother B
15. esktop items from End All Sessions and Disconnnect the menu bar E Secure Desktop gt Click to start or stop a connection A v the San Francisco Office check mark indicates London Office an established con E nections Show VPN Tracker 16 Importing Connections Find out how to import a connection that you have been given by your VPN administrator Import the Connection gt Locate the connection file in Finder and double click it a0 C Work files hale FA o um jJ aj a F DEVICES L Macintosh HD E SHARED F PLACES Office Connection FA Desktop aS thomas A Applications Downloads gt SEARCH FOR Litem 19 35 GB available You will be asked to enter a password This password is set by your IT de partment or VPN administrator Please contact the person that gave you the connection file if you re unsure what the import password is ONON VPN Tracker 6 Secure Desktops A password is required to import Office Connection i My Secure Deskt i K Password v My Connections Cancel Import To get started click below 17 Replacing Existing Connections If your imported connection already exists you will be asked whether you want to replace your existing connection or if you would prefer to add this connection as a copy 7 The following connection already exists A Would you like to replace it or add a copy S a Office Connection
16. il over your VPN for example You can select any number of applications FileMaker Pro f _ Other Application aai Cooma Ceme You can also add applications to your Secure Desktop later so don t worry about them now if you re not sure Adding File Servers to Your Secure Desktop If you would like to access a file server enter the details in the Secure Desktop Assistant To connect to a Mac based AFP file server Type the IP address e g 192 168 14 4 of your server Please enter one or more server addresses 192 168 14 4 IL To connect to a Windows based SMB server Type smb followed by the IP address e g smb 192 168 14 4 of your server Please enter one or more server addresses You can also connect to your file server via the Finder Access E ing Files Printers and Databases has more details don t know my file server s IP address Can t I just browse for my file servers via the Finder Sidebar For technical reasons when using a VPN connection your servers won t show up in the Finder sidebar If you don t have your file server s IP address you can easily find it out next time you re in your office network A Hostname or IP Address Open Tools gt Ping Host and enter your Q myfleserve _ Co GU file server s name After a few seconds VPN Tracker should tell you the file server s IP address Again this will only work when your
17. n VPN Tracke peda ee for your VPN opened the XAUTH setting on the VPN gateway ire pandard network ports to be used check the box Use fixed cae for IKE and make sure the port number is set to S00 Your local rower may be causing your VPN Connection to come from a different port Pleate try uting your VPN connection when connected Gwectly to the Internet iLe having a public IP address with no Network Address Translation NAT router in Between Some VPN gateways req einy L 1705 16 About to Disconnect Error 1705 16 Disconmecting Error 1705 16 Not Connected Log Levet Senple Technical Support Report TSK Try the tips in the log window They ll often help you narrow down the issue and you might be able to get things sorted out yourself 19 When all else fails If you can t get VPN Tracker to connect despite the tips above you may need to get in touch with your VPN administrator or equinux support If you can t resolve the issue with the troubleshooting tips you can email the log information directly to your VPN administrator To email the troubleshooting log to your administrator Click the Email log button at the bottom of the window If you need to contact equinux Our website has solutions for commonly asked questions Check our FAQ website for up to date information http equinux com support If you want to get in touch with us click the Technical Support Report button at the bottom
18. or other consequential damages in connection with the use of this manual or any change to the router in general including without limitation any lost profits business or data even if equinux has been advised of the possibility of such damages Every effort has been made to ensure that the information in this manual is accurate equinux is not responsible for printing or clerical errors User Guide revision 4 Created using Apple Pages www equinux com Which Manual ts Right for you We offer two manuals for VPN Tracker VPN Tracker 6 User Guide this document VPN Tracker 6 The Complete Manual gt For regular users who want to get the most out of VPN Tracker gt For VPN administrators and advanced users Covers using Secure Desktop accessing your file servers printers and other common tasks gt Covers setting up your VPN gateway configuring a connection exporting and deploying VPN Tracker and describes every setting and option 74 ttineme Nac Mac OS I Mactioak in x Sergretet nc cegntered m the US e quinu eo i Estoma Mac Mac O L Mactionk L puter bec pegiiteredd in the U equinux mi Bi VPN Tracker 6 User Guide For Future Power Users VPN Tracker 6 The Complete Manual Select Help gt Manual in VPN Tracker to read the Complete Manual Contents WHAT STOW oee T TE 5 Introducing VPN Tracker 6 sessesesossesesossesesossesosoese
19. ort Secure Desktop The Easy Way to Access Your Office Connect to file servers use the applications you need and much more And stop thinking about VPN connections Setting up Your Secure Desktop Working over a VPN connection used to be a hassle First you needed to con nect to your VPN Then you went to Finder in order to connect to your file servers and finally you could open the applications you need and get to work Not any more VPN Tracker 6 is designed with your workflow in mind You click to open the application VPN Tracker does the rest Do you already have a pre configured Secure Desktop Your VPN administrator may have pre configured Secure Desktop for you If that s the case you can skip ahead to gt Working with Secure Desktop Building Your Secure Desktop with the Assistant To add items to your Secure Desktop select it from the top left corner of the VPN Tracker window and then click Build Secure Desktop VPN Tracker will guide you through selecting applications file servers and websites for your Secure Desktop Of course you can always modify your Secure Desktop later Adding Applications to Your Secure Desktop The Secure Desktop Assistant will suggest a few commonly used applications If your application is not among them click Other Application to add the application you want to use IANS Build Secure D Which applications do you use with the VPN Select Mail if you read ema
20. ottom of the Secure Desktop to gt Click the triangle at the bottom of the Secure Desktop to switch to edit mode am switch to edit mode oon Drag the Screen Sharing icon onto your Secure Desktop Drag the Microsoft Remote Desktop icon to your Secure While you re in edit mode click the Screen Sharing icon Desktop gt Enter the IP address of the Mac you want to control While in edit mode click the Microsoft Remote Desktop icon gt Click the arrow again to leave edit mode Click Select and browse to your Documents gt RDC connections folder Select one of the Microsoft Remote Desktop connection rdp files Screen Sharing Connect Office Connection Click the arrow again to leave edit mode 4 Microsoft Remote Desktop File Computer address 192 168 13 23 J gt Connect Office Connection Open file f Default rdp Show in Finder Select Screen Sharing Click the Screen Sharing icon and Secure Desktop will connect you directly to Default rdp your Mac in your remote network Now you can access your remote Windows PC simply by clicking the Micro soft Remote Desktop icon on your Secure Desktop 1 Requires Mac OS X 10 5 or higher 13 Give Windows Applications Access to your VPN Do you have Windows applications that require VPN access VPN Tracker can share your Mac s VPN connection with VMware Fusion or Parallels Desktop You can can even start Windows programs directly f
21. p port for IPv6 Introducing VPN Tracker 6 Secure Desktop Items Click an icon to launch an application connect to a server etc VPN Tracker will automatically take care of connecting your VPN Secure Desktop i i ad E EE CLKeT work over VPN in one i aaa i place Applications as servers websites and 3 My Secure Desktop more Y My Connections Intranet Internal email On Off Switch Connect and discon nect your VPN connec tion by sliding its switch on or off Status Area 59 7 KB 32 2 KB 13 2 KB s 5 2 KB s See what s happening on your VPN connec tion Click the arrow button for additional details Add Items Add a new VPN con nection group or Se cure Desktop Ka ee ir a Edit your Secure Desktop Toggle Details Click the triangle to drag new items to your Display or hide your con Secure Desktop and edit existing ones nection details your Secure Desktop or the status area 7 a File Server End Session iChat fA Secure Desktop Back ground Drag in a picture while in edit mode to give your Secure Desktop a personal touch Or choose any color you like When you re done working over VPN click the End Session button to take care of closing and disconnecting everything Connecting to Your VPN Install Drag VPN Tracker into your Applications folder Then double click the VPN Tracker icon in your Applications folde
22. r The first time you open VPN Tracker you ll be asked to enter your Mac s ad ministrator username and password If your Mac login doesn t work ask your IT administrator IC VPN Tracker 6 000 3 Applications C oo man y DEVICES VPN Tracker 6 LA Macintosh HD le VPNTracker6 gt SHARED Address Book AppleScript Y PLACES 2 Desktop An A admin 5 CH Automator Calculator ie Documents gt SEARCH FOR lt gt Chess CoverScout 3 Connect Your VPN administrator may have pre configured VPN Tracker for you so you re ready to get started If you have been given a connection file instead please see the Chapter gt Importing Connections Once you have a connection set up gt Click the on off slider to connect the VPN Y My Connections Za Office Connection If you are using VPN Tracker for the first time with your current Internet connection VPN Tracker will test your connection so it can adjust settings to your Internet connection s capabilities Wait for the test to complete Testing if VPN is available over your Internet connection _ Always skip test of this Internet connection Skip Test If prompted enter your pre shared key and Extended Authentication XAUTH user name and password Ask your VPN administrator if you re un sure of your login credentials Connected Y My Connections YY ef l K Office Connection ON Great Continue with the chapters gt
23. rom your Secure Desktop To add Windows applications from VMware to your Secure Desktop gt Click the triangle at the bottom of the Secure Desktop to switch to edit mode a gt Open a Finder window and go to Documents gt Virtual M Machines gt Your Windows Machine gt Applications Drag an application icon from the Finder onto your Secure Desktop Click the arrow again to leave edit mode A Application Connect Office Connection Open application Internet Explorer Wi _ Quit Internet Explorer ional when session ends 6 Ab Ss os 5 Oh BF Be es Ae he Be oe ob oe oe os we oe oe Oe L Internet vVMware VPN Tracker will automatically establish a VPN connection and open your Windows program in VMWare or Parallels whenever you click the new icon for your Windows application on your Secure Desktop VMWare or Parallels needs to be installed on your Mac and set up to share your Mac s Internet connection so your Windows pro grams can use the VPN connection 1 Secure Desktop Preview requires Mac OS X 10 5 or 10 6 14 Secure Desktop Preview You can easily take a glance at the details of your Secure Desktop items Sim ply hit your space bar and move your mouse over your items Connection San Francisco Office File server afp fileserver Multiple Secure Desktops You can have multiple Secure Desktops e g one for each client you need to connect to To create additional
24. sossesosossesoses 6 Connecting to Your VPN sisrate sain 7 Secure Desktop The Easy Way to Access Your Office 9 Importing CONNectiOrnsS sssrinin enaena deiarna rinia 17 TFouHleshootiNg coser e ETETEN 18 Accessing Files and Printers over VPN scsccscsscsseseesecees 20 Keyboard Shortcuts eseesesesesesosoesesescsosossesesesosossesesesesosssseseses 22 What s new With VPN Tracker 6 working on the go is not only more secure it s more comfortable too Use Secure Desktop to access everything you need in a single location Read emails access file servers open applications run scripts and more New and improved features Secure Desktop Your Secure Desktop is the starting point for all your VPN based work With a single click VPN Tracker will automatically connect to your VPN and open the applications file servers or webpages that are part of your daily workflow AOO VPN Tracker 6 v Secure Desktops OS My Secure Desktop a g E IO E L v Office mE Intranet Mail File Server iChat WS San Francisco office ORD E London Office v My Connections xr E Home Office s gt ey gt we ig Work database Run server jobs Remote Server Copy files to Server Speed 0 Byte s Total 12 5 KB 11 4K Max Speed 5 3 KB s 5 3 KB s ii EEI te l P End Session Security VPN Tracker is built with the security of your connection in mind We have in tegrated the l
25. ve the edit mode Accessing a Remote FileMaker Database Accessing Your Mac with Apple Remote Desktop Secure Desktop makes it easy to access FileMaker over your VPN connection You can remotely control or observe Macs in your remote network using Ap ple s Remote Desktop application From your Secure Desktop you can connect To add your Filemaker database to a specific Mac using Remote Desktop gt Click the arrow at the bottom of the Secure Desktop to switch to edit mode To access your Mac using Remote Desktop gt Drag the Filemaker icon onto your Secure Desktop gt _ gt Click the arrow at the bottom of the Secure Desktop to While you re still in edit mode click the Filemaker icon to switch to edit mode enter your database settings Drag the Remote Desktop icon onto your Secure Desktop gt You ll need your database s IP address or host name While you re in edit mode click the Remote Desktop icon gt Click the arrow again to leave edit mode Choose whether you want to Observe or Control your remote Mac Enter the name or IP address of the Mac you want to control Make sure this Mac is listed in your Apple Remote Desktop application FileMaker Click the arrow again to leave edit mode Connect Office Connection Host 192 168 13 44 we Apple Remote Desktop Database name Inventory Connect Office a _ Quit FileMaker when session ends Observe computer
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