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HP Photosmart 7800 series User's Guide

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1. 41 Printer specications f RT 42 xiii di sivi m 45 litio tense wach NOI pURTND TN IN cht ha MNT ieee TUR TATRUIN AIR SPPITNDINIOR ND TIR TUNE NI eaten UNE 47 HP Photosmart 7800 series 1 Welcome Thank you for purchasing an HP Photosmart 7800 series printer With your new photo printer you can print beautiful photos and save photos to your computer This guide primarily explains how to print without a computer To learn how to print from your computer install the HP Photosmart printer software and view the onscreen HP Photosmart Printer Help For an overview of using a computer and the printer together see Printing from a computer For information about installing the software see the Quick Start booklet The printer comes with the following documentation e Quick Start booklet The HP Photosmart 7800 series Quick Start booklet contains quick and easy instructions to help you set up the printer and print your first photo e User s Guide The HP Photosmart 7800 series User s Guide is the book you are reading This book describes the basic features of the printer explains how to use the printer without a computer and contains hardware troubleshooting information e HP Photosmart Printer Help The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains software troubleshooting information Accessing the o
2. d Note Some digital cameras have a menu feature that allows you to select EZ photos on a memory card to be printed The camera selected photos are listed for printing in a temporary Digital Print Order Format DPOF file The DPOF file is automatically deleted after the selected photos have printed If you have selected photos using the DPOF feature dPOF appears on the printer screen when you insert the memory card Press Print to print these camera selected photos or press Cancel to deselect them Removing a memory card Wait until the Memory Card light stops flashing and remains solid green and then gently pull the memory card to remove it from the printer Caution If the Memory Card light is flashing green then the printer is accessing the memory card Do not remove a memory card while it is being accessed because this may damage the printer or the memory card Printing photos from a digital camera You can print photos by connecting a PictBridge compatible digital camera directly to the camera port of the printer with a USB cable If you have a digital camera with Bluetooth wireless technology you can insert the optional HP Bluetooth wireless 18 HP Photosmart 7800 series printer adapter into the camera port of the printer and send photos to the printer wirelessly When you print from a digital camera the printer uses the settings that you selected on the camera For more information see the documentation that came with the
3. d www hp com support Support for the following countries regions is available at www hp com support Austria Belgium Central America amp The Caribbean Denmark Spain France Germany Ireland Italy Luxembourg Netherlands Norway Portugal Finland Sweden Switzerland and the United Kingdom Argentina Buenos Aires 54 11 4708 1600 1800 805 405 Argentina 0 800 555 5000 Mexico Mexico City 55 5258 9922 1300 721 147 Mexico 01 800 472 68368 Australia out of warran ar 910 22 404747 eom New Zealand 0800 441 147 Brasil 0 800 709 7751 NIgeno M a P 1 800 711 2884 Canada Mississauga Area 905 206 4663 Canada 1 800 474 6836 007 B09 24 1 0006 800 360 999 0 800 10111 E 021 3881 4518 Colombia Bogota 571 606 9191 Colombia 01 8000 51 4746 8368 s Ecuador Andinatel 1 999 119 800 711 2884 800 897 1444 Ecuador Pacifitel 1 800 225 528 800 711 2884 Singapore 6 272 5300 ee Eu 2 50222444 Teor 800 6160 South Africa International 27 11 2589301 EAAGOda arr ro amp repiK 30 210 6073603 South Africa RSA 086 0001030 EM a evr EM a 801 11 22 55 47 Rest Of West Africa 351 213 17 63 80 EAAd a am K rrpo 800 9 2649 EENE 02 8722 8000 1 800 711 2684 66 2 353 9000 Pee eee 71 89 1222 Magyarorsz g M Trinidad amp Tobago 1 800 711 2884 dio 1 600447737 90 216 4447171 so 980 44 4903520 10 7 D30 4040 800 4520 Baao ca all cal jaa 1 800 711 2884 1 800 474 6836 idi Bici Po ste
4. PictBridge Microsoft Windows 98 2000 Professional Me XP Home and XP Professional Mac OS X 10 2 and greater Bluetooth Microsoft Windows XP Home and XP Professional USB support Microsoft Windows 98 2000 Professional Me XP Home and XP Professional Mac OS X 10 2 and greater A Universal Serial Bus USB 2 0 full speed compliant cable 3 meters 10 feet or less in length 44 HP Photosmart 7800 series HP printer limited warranty statement HP product Duration of limited warranty Software 90 days Print cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Accessories 1 year Printer peripheral hardware see the following for details 1 year A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free HP s limited warranty covers only those defects that arise as a result of normal use of the pro
5. e This device must accept any interference received including interference that may cause undesired operation Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Hewlett Packard Company may cause harmful interference and void your authority to operate this equipment Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules For further information contact Hewlett Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto CA 94304 650 857 1501 Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions can cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the eq
6. place it in its plastic storage bag and gently bend it in the opposite direction of the curl until the paper lies flat 30 HP Photosmart 7800 series 6 Troubleshooting The HP Photosmart 7800 series printer is designed to be reliable and easy to use This chapter answers frequently asked questions about using the printer and printing without a computer It contains information about the following topics e Printer hardware problems e Printing problems e Bluetooth printing problems e Printer screen status indicators For troubleshooting information about software installation see the Quick Start booklet that came with the printer For troubleshooting information about using the printer software and printing from a computer see the HP Photosmart Printer Help For information about viewing the Printer Help see Welcome Printer hardware problems Before contacting HP Customer Care read this section for troubleshooting tips or go to the online support services at www hp com support 3339 Note When connecting the printer to a computer HP recommends using a EZ USB cable of less than 10 feet 3 meters in length to minimize injected noise due to potential high electromagnetic fields The Print light is pulsing green but the printer is not printing Solution The printer is busy processing information Wait for it to finish The Status light is flashing red Solution The printer requires attention Try the following e If the print
7. 4 or P until the index number of the first photo you want to print appears on the printer screen Press and hold the button to view the index numbers rapidly Press OK to select the photo for printing A check mark appears next to the number on the printer screen to indicate your selection Repeat steps 2 through 4 until you have selected all the photos you want to print HP Photosmart 7800 series User s Guide 17 Chapter 3 continued If you want to Do this Note To deselect a photo press Cancel To print multiple copies of the same photo press OK until the number of copies you want to print appears below the check mark Select all photos on 1 Make sure your memory card is still inserted in the the memory card printer 2 Press and hold OK for three seconds The printer screen briefly displays twelve dashes and then check marks appear next to each index number on the screen Deselect the selected To deselect all selected photos press and hold OK for photos three seconds Printing your photos d Note For the fastest print speed and best quality align the print cartridges E For more information see Aligning the print cartridges To print photos from a memory card 1 Insert a memory card 2 Load photo paper in the Main tray or Photo cassette 3 Select one or more photos as described earlier in this section 4 Press Print Once the selected photos print the printer automatically deselects them
8. 5 Care and maintenance The HP Photosmart 7800 series printer requires very little maintenance Follow the guidelines in this chapter to extend the life span of the printer and printing supplies and to ensure that the photos you print are always of the highest quality Cleaning and maintaining the printer Keep the printer and print cartridges clean and well maintained using the simple procedures in this section Cleaning the exterior of the printer To clean the exterior of the printer 1 Turn off the printer and then disconnect the power cord from the back of the printer 2 Wipe the outside of the printer with a soft cloth that has been lightly moistened with water Caution Do not use any type of cleaning solution Household cleaners and detergents may damage the printer finish Do not clean the interior of the printer Keep all fluids away from the interior Do not lubricate the metal rod on which the print cartridge cradle slides Noise is normal when the cradle moves back and forth Cleaning the print cartridges If you notice white lines or single color streaks on the photos you print the print cartridges might need to be cleaned You can run an automatic cartridge cleaning procedure using the software that came with the printer For more information see the HP Photosmart Printer Help If you complete all three levels of the automatic cartridge cleaning procedure and still see white streaks or missing colors on the test pag
9. available for Windows users Open HP Image Zone Express Windows users gt Double click the HP Image Zone Express icon on your desktop If you need help see the onscreen Help within HP Image Zone Express Explore the many features of HP Image Zone Express e View View photos in multiple sizes and ways Easily organize and manage your photos e Edit Crop your photos and fix photos with red eye Automatically adjust and enhance your photos to make them perfect Print Print your photos in different sizes and in multiple layouts Share Send photos to family and friends without the bulky attachments with HP Instant Share a better way to send e mail HP Instant Share HP Instant Share allows you to send photos to family and friends without bulky e mail attachments The printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed For more information see the HP Image Zone or HP Image Zone Express onscreen Help Open HP Instant Share Windows users gt Click the HP Instant Share tab within HP Image Zone or HP Image Zone Express Open HP Instant Share Macintosh users gt Click the Applications tab in HP Image Zone then double click HP Instant Share Viewing photos on your computer screen 24 When the printer is connected to a computer you can insert a memory card in the printer and view the photos on your computer screen When you insert the memory c
10. be in JPEG format e Make sure the HP iPod is formatted in Windows FAT 32 file structure The HP iPod defaults to the Windows file structure To check if your HP iPod was formatted for Windows go to Settings About on your HP iPod If it was formatted in Windows it will display Format Windows at the bottom of the screen If it was not formatted in Windows you must connect the HP iPod to a Windows PC using the USB cable that came with the HP iPod and follow the onscreen instructions d Note 1 HP iPods that have only been connected to a Macintosh are not EZ compatible with the printer however you can connect the HP iPod to a Windows PC to make it compatible After connecting to a Windows PC Macintosh users can still fully synchronize their HP iPods back to Macintosh and Mac iTunes and maintain printer support Note 2 HP iPods might not be available in your country region Note 3 For the fastest print speed and best quality align the print cartridges For more information see Aligning the print cartridges To import photos to an HP iPod 1 Copy photos from a memory card to your HP iPod using the Belkin Media Reader for iPod 2 Verify that photos are on your HP iPod by selecting Photo Import on the HP iPod menu Photos appear as Rolls 20 HP Photosmart 7800 series To print photos from an HP iPod 1 Connect the HP iPod to the camera port on the front of the printer using the USB cable that came with the HP iPod 2 Select t
11. cartridges ccceccceseeeeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeeseeeeess 29 Storing the printer cccccececcsecccceeeeceeeeeccssececsuececsueeesseseeseueeecsueeesseeessaaees 29 Storing the print cartridges seesssssssseeenenee 30 Maintaining the quality of photo paper ccc cceceeceseeeceeeeceeeeeeeesseeeeeeeeeaeeees 30 Storing photo paper ssseesssssssesseseennee nnne nnn nnns ener nna nnn anns 30 Handling photo paper cc cecccecceccceecceeeceeeeeeceeeceeeseeeseeeeeeeseeeseeeseeeseesaeeeeeees 30 piae ipe eadi e P e TRC m eei 31 Printer hardware problems ccccccecccecceeccaeeceeeeeeeeeeseeeeeeeeeeeeeeeeeeseeeseesseeseeesaes 31 Printing problems ET mU TT 33 Bluetooth printing problems seesssessessseeneennennnne nennen 37 Printer screen status indicators essssssssseseeeee emnes 38 ila lg Rt A n 39 HP Customer Care by phone eessssssssseseseeeeee nennen nennen nnne nnn nnn nnns 39 FACING ACAI RP Xe 40 Return to HP repair service North America only ccccseceeeeeeeeeeeeeeeaeeeeeaaeees 40 Additional warranty options ccccceeccseeeeceeeeceeeeeeeeeeeeeeeseeeeseeeeseeeeeeeesseeesaeeesaes 40 Specifications sssesssssssssssssssssseeeene nennen nennen nenas anna nnns sese 41 System requirements sn RRDR
12. in performance HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 2 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world To the extent that this Warranty Statem
13. larger amount of ink than normal Print the project from a computer and use the printer software to lower the ink saturation level See the onscreen HP Photosmart Printer Help for more information The document printed at an angle or is off center Solution The paper width guide may not be set properly Make sure that the paper width guide is close to the edge of the paper without bending it The paper may not be loaded correctly Make sure the paper is correctly oriented in the Main tray For paper loading instructions see Loading your paper The photo paper may not be loaded correctly Reload the photo paper make sure that the photo paper is correctly oriented in the Photo cassette Load the Photo cassette into the Main tray For photo paper loading instructions see Loading your paper The print cartridges may not be aligned properly For information about how to align the print cartridges see Aligning the print cartridges Colors are not printing satisfactorily Solution You may not be using the best print cartridges for the project To print text documents and graphics use the HP Tri color and HP Black print cartridges To print color photos use the HP Tri color and HP Photo or HP Gray Photo cartridges For more information see Inserting and replacing the print cartridges You may be printing in Ink backup Printing Mode The printer enters Ink backup printing mode when one of the print cartridges is missing Replac
14. license Other brands and their products are trademarks or registered trademarks of their respective holders The embedded software in the printer is based in part on the work of the Independent JPEG Group Portions of the software are Copyright 1998 1999 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright 2001 2002 2003 Expat maintainers The copyrights to certain photos within this document are retained by the original owners Regulatory model identification number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is VCVRA 0506 This regulatory number should not be confused with the marketing name for example HP Photosmart 7850 or HP Photosmart 8050 or with product numbers for example Q6335A or Q6351A Environmental statements Hewlett Packard Company is committed to providing quality products in an environmentally sound manner Protecting the environment This printer has been designed with several attributes to minimize impact on our environment For more information go to HP s Commitment to the Environment website at www hp com hpinfo globalcitizenship environment Ozone production This product generates no appreciable ozone gas O Paper use This product is suited for the use of recycled paper according to DIN 19309 Plastics Plastic parts over 24 grams 0 88 ounces are marke
15. software version use the Print dialog box Messages displayed on the printer screen or on the computer monitor Answers to the following questions Hasthe situation you are calling about happened before Can you recreate the situation Did you install any new hardware or software on your computer around the time that the situation occurred Return to HP repair service North America only HP will arrange to have your product picked up and delivered to an HP Central Repair Center We pay for the round trip shipping and handling This service is free for the duration of the hardware warranty period Additional warranty options Extended service plans are available for the printer at additional costs Go to www hp com support select your country region and language and then explore the services and warranty area for information about the extended service plans 40 A Note This service might not be available in your country region HP Photosmart 7800 series Specifications This section lists the minimum system requirements for installing the printer software and provides selected printer specifications For a complete list of printer specifications and system requirements see the onscreen HP Photosmart Printer Help For more information see Welcome System requirements Component Operating system Windows PC minimum Microsoft Windows 98 2000 Professional Me XP Home and XP Professional Macintosh min
16. the power cord Wait about 10 seconds and then plug it in again Turn on the printer e The memory card may contain file types the printer cannot read directly from the memory card Save the photos to a computer and then print them from the computer For more information see the documentation that came with the camera and the onscreen HP Photosmart Printer Help The next time you take photos set the digital camera to save them in a file format the printer can read directly from the memory card For a list of supported file formats see Specifications For instructions on setting the digital camera to save photos in specific file formats see the documentation that came with the camera The printer is plugged in but it will not turn on Solution e he printer may have drawn too much power Unplug the printer power cord Wait about 10 seconds and then plug the power cord back in Turn on the printer e he printer may be plugged into a power strip that is turned off Turn on the power strip and then turn on the printer The printer makes noises when turn it on or starts making noises on its own after it has been sitting unused for a while Solution The printer may make noises after long periods of inactivity approximately 2 weeks or when its power supply has been interrupted and then restored This is normal operation the printer is performing an automatic maintenance procedure to ensure that it produces the b
17. to force it When the memory card is inserted correctly the Memory Card light flashes and then remains solid green A Memory card CompactFlash Caution 1 Inserting the memory card any other way may damage the card and the printer Caution 2 Do not pull out a memory card while the Memory Card light is flashing green For more information see Removing a memory card How to insert the memory card e Front label faces up and if the label has an arrow the arrow points toward the printer e Edge with metal pinholes goes into the printer first e Angled corner is on the left Metal contacts face down e lf you are using a Memory Stick Duo or Memory Stick PRO Duo card attach the adapter that came with the card before you insert the card into the printer e Front label faces up and if the label has an arrow the arrow points toward the printer e Edge with metal pinholes goes into the printer first Secure Digital e Angled corner is on the right e Metal contacts face down e Angled corner is on the right e Metal contacts face down xD Picture Card E e Curved side of card points toward you e Metal contacts face down HP Photosmart 7800 series User s Guide 15 Chapter 3 Supported file formats The printer can recognize and print JPEG and uncompressed TIFF files directly from the memory card If your digital camera saves photos in other file formats save the files to your computer and prin
18. Follow these tips to help maintain HP print cartridges and ensure consistent print quality e When you remove a print cartridge from the printer store it in a print cartridge protector to prevent the ink from drying out In some countries regions the cartridge protector is not included with the printer but comes with the HP Gray Photo cartridge that can be purchased separately In other countries regions the protector is included with the printer e Keep all unused print cartridges in their original sealed packages until they are needed Store print cartridges at room temperature 15 35 degrees C or 59 95 degrees F e Donot remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer If the plastic tape has been removed from the print cartridge do not attempt to reattach it Reattaching the tape damages the print cartridge Maintaining the quality of photo paper For best results with photo paper follow the guidelines in this section Storing photo paper e Store the photo paper in its original packaging or in a resealable plastic bag e Store the packaged photo paper on a flat cool and dry surface e Return unused photo paper to its original packaging or in a resealable plastic bag Paper left in the printer or exposed to the environment may curl or yellow Handling photo paper e Always hold photo paper by the edges to avoid fingerprints e Ifthe photo paper has curled edges
19. aged Insert the Photo cassette until it snaps into place For more information about loading the Photo cassette see Loading your paper e he printer may be in an extremely high or low humidity environment Load one sheet of photo paper at a time e The photo paper may be curled If the photo paper is curled place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat If the problem persists and then use photo paper that is not curled e There may be too much paper loaded in the Main tray Remove some paper from the Main tray and try printing again For paper loading instructions see Loading your paper e The paper may be too thin or too thick Use HP paper for best results For more information see Choosing the right paper e Two or more pieces of paper may be stuck together Remove the paper from the paper tray and shuffle the paper so it does not stick together Reload the paper into the paper tray and try printing again HP Photosmart 7800 series User s Guide 33 Chapter 6 34 Printed pages are dropping off of the Output tray Solution Always extend the Output tray extension when you print Printed pages are dropping off of the Output tray Solution Pages can drop off of the Output tray when they are printed To prevent this always extend the Output tray extension when you print The printout is rippled or curled Solution The project you are printing uses a
20. ard the HP Photosmart software gives you the option of viewing or saving the photos to the computer For information about how to connect the printer to your computer see the Quick Start booklet To view memory card photos onscreen 1 Make sure the printer is connected to a computer at the USB port on the back of the printer and that you have installed the software from the HP Photosmart 7800 series CD 2 Insert a memory card into the printer The HP Photosmart software will give you the option of viewing or saving your photos 3 Click View to open the Photo Viewer and display the first image on the memory card 4 On the printer control panel press Select Photos and to scroll through the photos on the card HP Photosmart 7800 series Saving your photos to a computer When you connect the printer to a computer you can save your photos from a memory card to the computer To save your photos from a memory card to a computer 1 Make sure the printer is connected to a computer at the USB port on the back of the printer and that you have installed the software from the HP Photosmart 7800 series CD 2 Insert a memory card into the printer The HP Photosmart software will give you the option of viewing or saving your photos 3 Click Save 4 Follow the onscreen instructions to save photos to the appropriate folder on your computer HP Photosmart 7800 series User s Guide 25 Chapter 4 m HP Photosmart 7800 series
21. as camera port 18 HP Photosmart 7800 series User s Guide print cartridges cleaning 27 cleaning contacts 27 inserting 10 out of ink 36 replacing 10 status indicator 38 storage area 4 storing 11 30 printer cleaning 27 connecting 13 documentation 3 parts 4 power problems 32 software 23 specifications 42 status indicators 38 storing 29 printer help accessing 3 onscreen 3 printer software updating 29 printer software updating 23 printing creative projects 23 from BlueTooth device 13 from cameras 18 from computer 23 from memory cards 13 18 from PictBridge camera 13 photo index 16 selecting layout 16 without computer 13 Q quality photo paper 30 troubleshooting 36 R regulatory notices 49 removing memory cards 18 replacing print cartridges 10 47 S saving photos to computer 25 software 23 specifications 41 storing photo paper 30 print cartridges 11 30 printer 29 system requirements 41 T TIFF file format 16 trays paper 4 troubleshooting Bluetooth 37 Customer Care 39 flashing lights 31 low ink 36 paper problems 33 photo index numbers do not appear 32 power problems 32 print quality 36 printer noises 32 pulsing lights 31 U USB port 4 specifications 41 48 HP Photosmart 7800 series Regulatory notices Hewlett Packard Company This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference and
22. avoid leaving used print cartridge s out of the printer for extended lengths of time Inserting and replacing the print cartridges To prepare the printer and cartridges 1 Make sure the power is on and you have removed the cardboard from inside the device 2 Raise the main cover of the printer 3 Remove the bright pink tape from the cartridges 10 HP Photosmart 7800 series A Note Do not touch the ink nozzles or the copper colored contacts and do not re tape the cartridges To insert the cartridges il 2 p If you are replacing an HP Black HP Photo or HP Gray Photo cartridge push down and pull outward on the cartridge in the right stall to remove it Hold the new cartridge with the label on top Slide the cartridge at a slight upward angle into the right stall so the copper colored contacts go in first Gently push the cartridge until it snaps into place Caution To avoid print carriage jams make sure the print cartridge snaps securely into place as you insert it Repeat the previous step to install the HP Tri color cartridge in the left stall Lower the main cover Important Align the print cartridges For instructions see Aligning the print cartridges Aligning the print cartridges for maximum results It is important to align the print cartridges whenever you install or replace a print cartridge Aligning the print cartridges allows them to perform with maximum results in print speed and quality F
23. camera d Note For the fastest print speed and best quality align the print cartridges EZ For more information see Aligning the print cartridges Using a PictBridge camera Using a PictBridge compatible camera with the printer is easy and fast 249 Note Some PictBridge cameras might list the 5 x 7 inch paper size as 2L EZ 127 x 178 mm or 13 x 18 cm To connect a PictBridge compatible camera to the printer 1 Setthe camera PictBridge mode and then select the photos you want to print 2 Load photo paper in the printer For information see Loading your paper 3 Connect the PictBridge compatible digital camera to the camera port on the front of the printer using the USB cable that came with the camera Once the printer recognizes the PictBridge compatible camera the selected photos print automatically Using a Bluetooth camera If you have a digital camera with Bluetooth wireless technology you can purchase the optional HP Bluetooth wireless printer adapter and print from a camera using a Bluetooth wireless connection To print photos from a Bluetooth camera 1 Load photo paper in the printer For information see Loading your paper 2 Insert the HP Bluetooth wireless printer adapter into the camera port on the front of the printer The light on the adapter will flash when the adapter is ready to receive data 3 Follow the instructions in the documentation that came with the digital camera to send photos to the printer P
24. card Printing from a memory card is quick and easy and does not drain the digital camera batteries For more information on inserting memory cards see Inserting a memory card d Note For the fastest print speed and best quality align the print cartridges EZ For more information see Aligning the print cartridges This section tells you how to do the following Insert a memory card Change the default paper size Decide which photos to print Select photos Select a photo layout Print the selected photos Inserting a memory card 14 After you have taken pictures with a digital camera you can remove the memory card from the camera and insert it into the printer to select and print your photos The printer can read the following types of memory cards CompactFlash Memory Stick Microdrive MultiMediaCard Secure Digital and xD Picture Card Caution Using any other type of memory card may damage the memory card and the printer Memory card slots 1 CompactFlash and II Microdrive 2 Secure Digital MultiMediaCard MMC 3 xD Picture Card 4 Memory Stick Memory card types Find your memory card in the following table and use the instructions to insert the card into the printer HP Photosmart 7800 series Guidelines e Insert only one memory card at a time e Gently push the memory card into the printer until it stops The memory card does not insert all the way into the printer do not try
25. ceeceecseeeeceeeeeeeeeeeeeaeeeesaaeeeeaeeseesaees 20 Printing photos from a Bluetooth device seeseeseeeeeeeeeeee 20 Printing photos from an HP iPod ssssesseeseseeeeeneemee mene 20 3 Prning Toma computo MRRR A 23 Using creative options in the printer software ssseeeeeneenn 23 nldilisze U4o1 e P 23 HP Image Zone EXDIBSS isssxusdas take kaukicue eu aRu yd ed Dc aZ WE PEOR RRzME M E XM EE ERE ME Ya LER EL Id ME 24 AP Instant me TI 24 Viewing photos on your computer screen ssssseseseeeee mene 24 Saving your photos to a computer ssssssssseeeen eene 25 o Core and mantenant essaiera MR RPVINERRPEEFENIF nck 2f Cleaning and maintaining the printer eseeesssessseeeeeenee 2f Cleaning the exterior of the printer ccccccecceseeeeceeeeceeeeeseeeeaeeeeeeeeeaeeeesaes 27 Cleaning the print cartridges ccccccccccseeeeeeeeeeeseeeeeeeeeseeseeeeeeseeeeseaaeeeeaaeees 2f Manually cleaning the print cartridge contacts ssseeesseusee 27 HP Photosmart 7800 series User s Guide 1 Aligning the print cartridges cccccccssecssececseeseeceseeeesseeseesensuessaeeseeseseees 28 Updating the software cccccccssecccceeecceseeccaeeeccesceceueeeessuseesseeesseeeessaesenseees 29 Storing the printer and print
26. click the HP Digital Imaging Monitor icon on the far right of the Windows taskbar and select Launch Show HP Solution Center 2 Select Settings and select Print Settings gt Printer Toolbox 3 Select the Estimated Ink Levels tab and then click Print Cartridge Information To find the correct print cartridge numbers for Macintosh users 1 Click HP Image Zone in the Dock 2 Choose Maintain Printer from the Settings pop up menu 3 Click Launch Utility and then choose Supplies Status from the pop up menu Print cartridge tips HP Vivera Inks deliver true to life photo quality and exceptional fade resistance resulting in vivid colors that last for generations HP Vivera Inks are specially formulated and scientifically tested for quality purity and fade resistance For best print quality HP recommends that you install all retail print cartridges before the install by date stamped on the box For optimal printing results HP recommends using only genuine HP print cartridges Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results time after time d Note HP cannot guarantee the quality or reliability of non HP ink Printer EZ service or repairs required as a result of printer failure or damage attributable to the use of non HP ink will not be covered under warranty N Caution To prevent ink loss or spillage leave the print cartridges installed while transporting the printer and
27. d according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer life Material Safety Data Sheets Material Safety Data Sheets MSDS can be obtained from the HP website at www hp com go msds Customers without Internet access should contact HP Customer Care Recycling program HP offers an increasing number of product return and recycling programs in many countries and partners with some of the largest electronics recycling centers throughout the world HP conserves resources by reselling some of its most popular products Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product For more information r
28. duct and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP C Operation outside the product s specifications d Unauthorized modification or misuse For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced HP products may contain remanufactured parts components or materials equivalent to new
29. e the missing cartridge A cartridge is out of ink Replace it Some of the ink nozzles on a cartridge are clogged Clean the cartridges See Cleaning the print cartridges HP Photosmart 7800 series No page came out of the printer Cause There may be a paper jam Solution Caution Do NOT remove jammed paper from the front of the printer Doing so can cause irreversible damage to the printer To clear a paper jam 1 Turn off the printer and then unplug the printer 2 Remove the rear access door 3 Gently remove the jammed paper from the printer 4 Replace the rear access door 5 Plugin the printer and turn it on 6 When you have cleared the paper jam print your document again f If you experience paper jams when printing on photo paper try the following Insert the photo paper as far as it will go into the Photo cassette e e Load one sheet of photo paper at a time A blank page came out of the printer Solution e Check the printer screen to see if the print cartridge status indicator amp appears If the indicator is on the ink level is low If the indicator is flashing the ink level may be too low to print Replace any print cartridges that are out of ink For more information about checking ink levels see the HP Photosmart Printer Help e You may have begun printing and then cancelled the process If you cancelled the process before printing started the printer may have already loaded pa
30. e you may need to manually clean the print cartridge contacts For more information see Manually cleaning the print cartridge contacts d Note Ifthe cartridge or printer has been recently dropped you may also see EZ white streaks or missing colors in your prints This problem is temporary and clears up within 24 hours Manually cleaning the print cartridge contacts If the printer is used in a dusty environment debris may accumulate on the print cartridge contacts and cause printing problems HP Photosmart 7800 series User s Guide 27 Chapter 5 To clean the print cartridge contacts 1 Gather the following items to clean the contacts Distilled water tap water may contain contaminants that can damage the print cartridge Cotton swabs or other soft lint free material that will not stick to the print cartridge 2 Open the main cover of the printer 3 Remove the print cartridge and place it on a piece of paper with the ink nozzle plate facing up Be careful not to touch the copper colored contacts or the ink nozzle plate with your fingers Caution Do not leave the print cartridge outside the printer for more than 30 minutes Ink nozzles exposed to the air longer than this may dry out and cause printing problems 4 Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab 5 Gently wipe the copper colored contacts with the cotton swab Caution Do not touch the ink nozzle plate Touch
31. e behind a firewall you need to enter the proxy server information in the updater Storing the printer and print cartridges Protect the printer and print cartridges by storing them properly when you are not using them Storing the printer For safe and convenient storage of the printer the Main and Output trays fold up into the printer You can store the paper trays by following these steps Turn off the printer Remove all paper from the paper trays If the Output tray extender is extended push it in Lift and fold up the Output tray Lift and fold up the Main tray until it snaps into place oa oS HP Photosmart 7800 series User s Guide 29 Chapter 5 The printer is built to withstand long or short periods of inactivity e Store the printer indoors out of direct sunlight in a place without temperature extremes e Ifthe printer and print cartridges have not been used for one month or more use the software that came with the printer to run the automatic cartridge cleaning procedure before printing For more information see the HP Photosmart Printer Help Storing the print cartridges When you store the printer always leave the active print cartridges inside the printer The printer stores the print cartridges in a protective cap during the power down cycle Caution Make sure the printer completes its power down cycle before you unplug the power cord This allows the printer to store the print cartridges properly
32. ealer or call the support phone number for your country region for support options To receive HP support by phone call the appropriate support phone number for your location Standard phone company charges apply North America Call 1 800 474 6836 1 800 HP invent U S phone support is available in both English and Spanish languages 24 hours a day 7 days a week days and hours of support may change without notice This service is free during the warranty period A fee may apply outside the warranty period Western Europe Customers in Austria Belgium Denmark Spain France Germany Ireland Italy Netherlands Norway Portugal Finland Sweden Switzerland and the United Kingdom should go to www hp com support to access phone support numbers in their country region Other countries regions See the list of support telephone numbers inside the front cover of this guide HP Photosmart 7800 series User s Guide 39 Chapter 7 Placing a call Call HP Customer Care while you are near the computer and printer Be prepared to provide the following information Printer model number located on the front of the printer Printer serial number located on the bottom of the printer Computer operating system Version of HP Photosmart printer software Windows PC To see the HP Photosmart printer software version right click the memory card icon in the Windows taskbar and select About Macintosh To see the HP Photosmart printer
33. eeeecsucecseusessusessseeseueessuseessusesseeeeas 13 Printing from a memory card ssssssssssessseseeeneen ennemis 14 Inserting a memory card assssscrrsesbozavasciekvo eb ud c ntiV pe 25V E ed ReuQE Rye FER Dy WEE X CUP Debe su iwd 14 Memory card types seiiensasi satus stir dais rusa Ka ad aimsbadwkd eu aU CIA Pax d S Pu E MARE RE 14 Supported file formats cccccecccsecesseeceeeceeeeceeeceeeeseeeeeeeseeeeaueeseeeeaues 15 Changing the default paper size ssssseseseseeeene n 16 Deciding which photos to print cccccceccseeceseceeeeeseeeseeeeeeeeseeeeeeeaeeseeesaees 16 Selecting a photo layout cccccececssececeeeceeseeceeseceeusecsueeeseusessaeeeseeeessegees 16 Selecting photos to print ccc eeccc cece eeeceeeeceeeeceeeeseeeeeeeeseueeseeesseeesens 17 Pining your PHOTOS su nenarrereincesantesinandisasthtanninnosindanconenesnecsentidaadhyeeebuesuietes 18 Removing a memory card cccceeccesccceeeseeceeeeecseesecesseeeeeeecseeseesseeeenesenseess 18 Printing photos from a digital camera ssseseseseeseeem 18 Using a PictBridge camera 2 sosssue sisi chao sarkuu kebbg vue o Pac xis god Vac dur b du es XU RR cU 19 Using a Bluetooth camera ccccccccsscecseesscceseeecesecseeseusseeesensecseeseesseeeens 19 Printing photos from other Bluetooth devices esseseeeeeeeeeeee 19 Making the Bluetooth connection ccc
34. egarding return and recycling of HP products generally please visit www hp com hpinfo globalcitizenship environment recycle index html Contents J 0 e E 3 Accessing the onscreen HP Photosmart Printer Help sseeesseesssss 3 PSr DANS coc55ne025203 85099299 5809585 0 5 908009500800800099050 30 600108000052 a d S Eei 4 MERC odi oclo eemer R T Loading Papel eT R a TETEE T7 Choosing the right paper sit uneisatasisvsdesa vhenhandues saaeiarevnuntuntaasicusisiveldandadslueevas T Printing from the control panel or a computer sseeeeeeeeeeeeeee 7 Loading YOUN paper M seid soverssdanevncd cinenssvetedeamiCuenienesieiedadueriaiaradeniereediseveentngd 8 Using print cartridges fetscrssicscsatinaaneninesnceussentciaawerbiviaadendanaesnuared senna waanereianamacnadntawes 10 Purchasing replacement print cartridges cccceeceseeeeeeeeeeeeneeeeeeeeeeeenees 10 Pint COR MAGS mio cT 10 Inserting and replacing the print cartridges cccecccseeeeceeeeeeeeeeeeeeeeeeessaees 10 Aligning the print cartridges for maximum results ssssssesse 11 When you are not using a print cartridge sess 11 3 Printing without a computer ssssesseesseeeeeeeenem een 13 Getting connected ccccccseccceececceeeeceecececece
35. ent is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Ltd 30 Herbert Street IRL Dublin 2 United Kin
36. er is connected to a computer check the computer screen for instructions e If you have a digital camera connected to the printer check the camera screen for instructions e If the printer is not connected to a computer check for the following problems Main cover open Out of paper Paper jam Print carriage jammed or stuck Print cartridge missing or inserted incorrectly Print cartridge tape not removed ncorrect print cartridge installed Packaging materials are not removed e f you are unable to solve the problem by using the instructions above turn off the printer and unplug the printer power cord Wait 10 seconds and then plug it in again Turn on the printer HP Photosmart 7800 series User s Guide 31 Chapter 6 The Status light is flashing amber Solution A serious printing error has occurred Try the following e If the printer is connected to a computer check the computer screen for instructions e Ifthe printer is not connected to a computer turn off the printer and unplug the printer power cord Wait 10 seconds and then plug it in again Turn on the printer e lf you are unable to solve the problem go to www hp com support or contact HP support For contact information see HP Customer Care The printer does not find and display the index numbers from my memory card Solution Try the following e Hemove and reinsert the memory card e Turn off the printer and then unplug
37. erted or more than one card is inserted Print light Solid green if the printer is ready to print pulsing green if the printer is busy Status light Flashing red if there is an error or if some user action is required HP Photosmart 7800 series 2 Getting ready to print This section includes information on the following Loading paper Using print cartridges Loading paper Learn how to choose the right paper for your print job and how to load it in the Main tray or Photo cassette for printing Choosing the right paper For a list of available HP paper or to purchase supplies go to www hpshopping com U S www hp com go supplies Europe www hp com jp supply inkjet Japan www hp com paper Asia Pacific To get the best results from the printer choose from these high quality HP photo papers To print Use this paper High quality long lasting prints and HP Premium Plus photo paper enlargements Also known as Colorfast photo paper in some countries regions Medium to high resolution images from HP Premium photo paper scanners and digital cameras Instant dry water and fingerprint HP Advanced photo paper resistant glossy photos Casual and business photos HP Photo paper HP Everyday photo paper Text documents draft versions test and HP Multipurpose paper alignment pages To keep your paper in good condition for printing Store unused paper in its original packaging or in a p
38. est quality output 32 HP Photosmart 7800 series Printing problems Before contacting HP Customer Care read this section for troubleshooting tips or go to the online support services at www hp com support The printer does not print borderless photos Solution Make sure you have selected an appropriate paper size The printer cannot print borderless photos on all sizes of paper For information about selecting the paper size for borderless photos see Selecting a photo layout Printing is very slow Solution You could have one of the following problems e You may need to calibrate the print cartridges If you replace a print cartridge and don t calibrate it print quality and speed will be less than optimal See Aligning the print cartridges e You may be printing a project containing a high resolution graphic a high resolution photo or a PDF Large complex projects containing graphics or photos print slower than text documents e The printer may be in Ink backup Printing Mode The printer enters this mode when one of the print cartridges has been removed Replace the missing print cartridge Photo paper does not feed into or come out of the printer correctly Solution You may have one of these problems e lf you are using the Photo cassette for printing there may be paper loaded in the Main tray Remove any paper from the Main tray before inserting the Photo cassette for printing e The Photo cassette may not be eng
39. f the prints will vary according to the size of paper you load in the printer as shown in the following table For a complete list of supported photo sizes see Printer specifications For this layout Paper size photo size One photo per sheet 4 x 6 inch 4 x 6 inch 10 x 15 cm 10 x 15 cm 5 x 7 inch 5 x 7 inch 8 5 x 11 inch 8 5 x 11 inch A4 21 0 x 29 7 cm Hagaki 10 0 x 14 8 cm HP Photosmart 7800 series continued For this layout Paper size photo size L 9 0 x 12 7 cm Three photos per sheet Selecting photos to print 3 5 x 5 inch 1 5 x 2 25 inch 4 x 6 inch 1 75 x 2 625 inch 5 x 7 inch 2 25 x 3 375 inch 8 x 10 inch 3 33 x 5 inch 8 5 x 11 inch 4 x 6 inch A6 4 77 x 7 15 cm A4 10 x 15 cm Hagaki 4 52 x 6 78 cm L 3 96 x 5 94 cm Using a photo index as a guide you can select and print photos from the control panel EZ Note Once your selected photos print the printer automatically deselects ot them If you want to Select one or more photos Do this 1 Make sure your memory card is still inserted in the printer Note Instead of inserting a memory card you can also select photos from an HP iPod that is connected to the front camera port For more information see Printing photos from an HP iPod Refer to the photo index you printed and decide which photo s to select for printing Note their corresponding index numbers Press Select Photos
40. gdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN Chapter 9 46 HP Photosmart 7800 series Index A aligning print cartridges 28 B Bluetooth connecting to printer 13 troubleshooting 37 borderless photos selecting layout 16 buttons 4 C camera selected photos 18 cameras Bluetooth 18 connecting to printer 13 PictBridge 18 printing from 18 cartridges See print cartridges cleaning print cartridge contacts 27 print cartridges 27 printer 27 computer printing from 23 printing without 13 saving photos to 25 system requirements 41 control panel 4 Customer Care 39 D documentation printer 3 DPOF files 18 F file formats supported 16 H help See troubleshooting help onscreen 3 HP Image Zone 23 HP Image Zone Express 23 24 HP Inkjet Utility 28 HP Instant Share 24 HP iPod 13 HP Solution Center 10 28 I ink cartridges See print cartridges inserting memory cards 14 print cartridges 10 J JPEG file format 16 L layout selecting 16 lights 6 loading paper 8 M memory cards inserting 14 printing photo index 16 removing 18 supported file formats 16 P paper buying and choosing 7 loading 8 maintaining 7 30 sizes 42 status indicator 38 trays 4 troubleshooting 33 Photo cassette 4 photos do not print 36 editing 23 index 16 numbers do not appear 32 printing 18 saving to computer 25 selecting for print 17 selecting layout 16 supported file formats 16 PictBridge camer
41. he paper width guide and slide it to the left until it stops Load up to 20 sheets of paper into the Photo cassette with the side to be printed facing down If you are using tabbed paper insert the tabbed end first Line up the Photo cassette on the right side of the Main tray and then slide it into the printer until it snaps into place Extend the Output tray extender to hold your printed pages When you finish printing remove the Photo cassette and store it in the cassette storage area Tray to load Photo cassette into the Main tray HP Photosmart 7800 series continued Paper type How to load Tray to load e Letter or A4 1 Remove any paper that is paper loaded in the Main tray e Transparencies 2 Squeeze the paper width e 20x25cm guide and move it all the 8 x 10 inch way to the left photo paper 3 Load plain paper photo e Envelopes paper envelopes or 28 0 cm transparencies in the Main 11 inches tray with the side to be wide and printed facing down greater Load envelopes with the flap on the left Tuck the flaps inside the envelopes to avoid paper jams 4 Squeeze the paper width guide and then slide it to fit close to the edges of the paper without bending the paper 5 Extend the Output tray extender to hold your printed pages e 7 62 x13 cm 1 Raise the Output tray 3 x 5 inch 2 Load small photo paper o
42. he photo s you want to print and press Print Once the selected photos print the printer automatically deselects them For more information on selecting and printing photos see Selecting photos to print If you are unable to print to the HP Photosmart printer using your HP iPod please contact HP Customer Care See HP Customer Care HP Photosmart 7800 series User s Guide 21 Chapter 3 22 HP Photosmart 7800 series 4 Printing from a computer All HP photo printers come with the HP Image Zone software which helps you do more with your photos than ever before Use it to get creative with your pictures edit them share them and create fun projects such as album pages The HP Photosmart printer software interface appears whenever you print It controls the resolution and color and it usually chooses those settings automatically If you are printing a digital photo adjust the printer software settings to produce the best quality print For information on installing the HP Image Zone and HP Photosmart printer software see the Quick Start booklet Be sure to download the latest printer software update every couple of months to ensure you have the latest features and improvements Using creative options in the printer software Read through these tips on how to open and use HP Image Zone HP Image Zone Express and HP Instant Share HP Image Zone HP Image Zone is an easy to use software program that gives you everything you need
43. imum Mac OS X 10 2 and greater Processor Intel Pentium II or G3 or greater equivalent or higher RAM 128 MB recommended 128 MB Free disk space 500 MB 150 MB Video display 800 x 600 16 bit or higher 800 x 600 16 bit or higher CD ROM drive 4x 4x Connectivity USB 2 0 full speed Microsoft Windows 98 2000 Professional Me XP Home and XP Professional PictBridge using front camera port Bluetooth using optional HP Bluetooth wireless printer adapter USB 2 0 full speed Mac OS X 10 2 and greater PictBridge using front camera port Browser HP Photosmart 7800 series User s Guide Microsoft Internet Explorer 5 5 or later 41 Chapter 8 Printer specifications Category Media specifications Specifications Recommended maximum length 35 6 cm 14 inch Recommended maximum thickness 292 um 11 5 mil Media sizes Photo paper 10 x 15 cm 4 x 6 inch Photo paper with tab 10 x 15 cm with 1 25 cm tab 4 x 6 inch with 0 5 inch tab Photo paper 13 x 18 cm 5 x 7 inch Photo paper 10 x 30 cm 4 x 12 inch panorama Photo cards 10 x 20 cm 4 x 8 inch Index cards 10 x 15 cm 4 x 6 inch Hagaki cards 10 0 x 14 8 cm 3 9 x 5 8 inch A6 cards 10 5 x 14 8 cm 4 1 x 5 8 inch L size cards 9 0 x 12 7 cm 3 5 x 5 inch L size cards with tab 9 0 x 12 7 cm with 1 25 cm tab 3 5 x 5 inch with 0 5 inch tab Media sizes supported Supported sizes when p
44. indicator amp is on solid not flashing the ink level is low When the print cartridge status indicator amp is flashing either the ink level is too low to print or there is a problem with the print cartridge that needs attention Make sure that you have inserted the correct print cartridges for the printer For more information about which problem has occurred connect the printer to your computer and read the instructions on the computer screen If the ink is out on one of the print cartridges the arrow on the printer screen will tell you which one to replace When the print cartridge status indicator amp has a right arrow gt next to it the right print cartridge needs to be replaced When the print cartridge status indicator amp has a left arrow lt next to it the left print cartridge needs to be replaced Rune a L L JEE s When purchasing replacement cartridges refer to the cartridge numbers that appear on the back cover of this guide For more information see Inserting and replacing the print cartridges When the paper status indicator amp is flashing either there is a paper jam or the printer is out of paper E E 38 HP Photosmart 7800 series f HP Customer Care A Note The name of HP support services may vary by country region If you have a problem follow these steps 1 Check the documentation that came with the printer This guide contains detailed information abou
45. ing the ink nozzle plate will result in clogs ink failure and bad electrical connections 6 Repeat steps 4 and 5 until no ink residue or dust appears on a clean swab Insert the print cartridges in the printer and then close the main cover 8 Important Align the print cartridges For instructions see Aligning the print cartridges p Aligning the print cartridges 28 When you first install a print cartridge in the printer you must use the software that came with the printer to align the print cartridges You should also align the print cartridges if the colors in your printed pages are misaligned 1 Tip For optimal quality and speed align the print cartridges whenever you e install a print cartridge To align the print cartridges 1 Load plain paper in the Main tray If you are using a Windows computer a Right click the HP Digital Imaging Monitor icon on the far right of the Windows taskbar and select Launch Show HP Solution Center b Click Settings and then select Print Settings gt Printer Toolbox c Fromthe Device Services tab click Align the Printer If you are using a Macintosh computer m Click HP Image Zone in the Dock b Click the Devices tab c Choose Maintain Printer from the Settings pop up menu d Click Launch Utility e Choose the Align panel and then click the Align button 2 Follow the onscreen instructions to complete the cartridge alignment HP Photosmart 7800 series Updat
46. ing the software Download the latest printer software update periodically to ensure you have the latest features and improvements To download printer software updates visit www hp com support or use HP Software Update Make sure the computer is connected to the Internet before performing software updates d Note These procedures do not update the HP Image Zone software In some EZ countries regions you can contact HP directly to order HP Image Zone software updates on CD Downloading the software Windows users 1 From the Windows Start menu select Programs in Windows XP select Al Programs HP HP Software Update The HP Software Update window opens 2 Click Next HP Software Update searches the HP website for printer software updates If the computer does not have the most recent version of the printer software installed a software update appears in the HP Software Update window If the computer has the most recent version of the printer software installed No new updates are available appears in the HP Software Update window 3 Ifa software update is available click the check box next to the software update to select it 4 Click Next 5 Follow the onscreen instructions to complete the installation Downloading the software Macintosh users 1 Click HP Image Zone in the Dock 2 Click the Applications tab 3 Click HP Software Update 4 Follow the onscreen instructions to check for software updates If you ar
47. ize of the image and try printing again For better results in the future set the digital camera to a higher photo resolution There may be a problem with a print cartridge Try the following Remove and then reinsert the print cartridges Run an automatic print cartridge cleaning procedure from the HP Photosmart Toolbox For more information see the HP Photosmart Printer Help A Align the print cartridges For more information see Aligning the print cartridges fthis does not solve the problem try cleaning the copper colored contacts on the print cartridges For more information see Manually cleaning the print cartridge contacts If these solutions do not work replace the print cartridge s HP Photosmart 7800 series Printed photos are not fitting to the paper as desired Solution e You may have loaded the photo paper incorrectly Load the photo paper with the side to be printed facing down e The photo paper may not have fed into the printer correctly Try the following f you have a paper jam see To clear a paper jam Load one sheet of photo paper at a time e You may have selected the wrong layout For information see Selecting a photo layout e See the HP Photosmart online printer help for information on how to optimize photo quality Bluetooth printing problems Before contacting HP Customer Care read this section or go to the online support services at www hp com support Be
48. izes Paper tray capacity Main tray 100 sheets of plain paper 15 envelopes 20 40 cards depending on thickness 20 sheets of labels 25 transparencies iron on transfers or photo paper Photo cassette 20 sheets of photo paper Output tray 50 sheets of plain paper 10 cards or envelopes 25 sheets of labels or iron on transfers Power consumption Printing 20 1 W AC Idle 4 4 W AC Power requirements Input frequency 50 60 Hz 3Hz Input voltage Power supply model number 0957 2083 200 to 240 Vac 10 Power supply model number 0957 2084 100 to 240 Vac 10 Environmental specifications Recommended temperature range 15 30 C 59 86 F Maximum temperature range 10 35 C 50 95 F Storage temperature range 30 65 C 22 149 F Recommended humidity range 20 80 RH Maximum humidity range 15 80 RH Print cartridges 1 HP Black 1 HP Tri color 1 HP Photo HP Photosmart 7800 series User s Guide 43 Chapter 8 continued Category Specifications 1 HP Gray Photo Note The cartridge numbers you can use with this printer appear on the back cover of this guide Print speed Black printouts 23 pages per minute maximum Color printouts 21 pages per minute Photos 27 seconds for each 10 x 15 cm 4 x 6 inch photo Connectivity USB 2 0 full speed Microsoft Windows 98 2000 Professional Me XP Home and XP Professional Mac OS X 10 2 and greater
49. lastic bag Keep the paper flat in a cool dry place If the corners curl place the paper in a plastic bag and gently bend it in the opposite direction until it lies flat Hold photo paper by the edges to avoid smears Printing from the control panel or a computer When printing from a computer the printer prints paper sizes from 7 6 x 12 7 cm to 22 x 61 cm 3x 5 inch to 8 5 x 14 inch The list below describes which paper sizes HP Photosmart 7800 series User s Guide Chapter 2 Loading your paper are supported when printing directly from the control panel Supported sizes when printing from the control panel A6 A4 10 x 15 cm 4 x 6 inch with or without a tab 8 5 x 11 inch Hagaki and L size Paper loading tips e Before loading paper slide out the paper width guide to make room for the paper e Loadonly one type and size of paper at a time Do not mix paper types or sizes in the Main tray or the Photo cassette e After loading paper extend the Output tray extender to hold your printed pages This prevents printed pages from dropping off of the Output tray Use the directions in the following table to load the most commonly used paper sizes into the printer Paper type 10 x 15 cm 4 x 6 inch photo paper with or without tab Index cards Hagaki cards How to load 1 PA Remove any paper that is loaded in the Main tray Raise the top cover and remove the Photo cassette from its holder Squeeze t
50. mz BA n t HA Bir EEO Be Cassone Venezuela Caracas 58 212 278 8666 Venezuela 0 800 474 68368 Copyrights and trademarks Copyright 2005 Hewlett Packard Development Company L P The information contained herein is subject to change without notice Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein The Hewlett Packard Company shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describes Trademarks HP the HP logo and Photosmart are property of Hewlett Packard Development Company L P The SD logo is a trademark of its proprietor Microsoft Windows and Windows XP are registered trademarks of Microsoft Corporation Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries iPod is a trademark of Apple Computer Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under
51. nscreen HP Photosmart Printer Help After you have installed the HP Photosmart printer software on a computer you can view the onscreen HP Photosmart Printer Help e Windows PC From the Start menu select Programs in Windows XP select Al Programs gt HP gt Photosmart 7800 series gt Photosmart Help e Macintosh Select Help gt Mac Help in the Finder then select Help Center gt HP Image Zone Help gt HP Photosmart Printer Help HP Photosmart 7800 series User s Guide 3 Chapter 1 Printer parts Front view 1 Output tray After printing remove your photos and documents from this tray Pull out the extender to hold larger size paper Main tray Load paper here Co N Printer screen View the photo index numbers photo selection status paper status and print cartridge status For details on how the paper status and print cartridge status appear on the printer screen see Printer screen status indicators Main cover Raise the main cover to access the print cartridges Top cover Open the top cover to access the Photo cassette On Press this button to turn on the printer or put it into power save mode NO On LI Camera port Connect a PictBridge digital camera the optional HP Bluetooth wireless printer adapter or an HP iPod 8 Memory Card slots Insert memory cards here 4 HP Photosmart 7800 series Inside view 1 Photo cassette Load photo paper or other supported small media int
52. o this cassette and insert the cassette into the Main tray for printing For information on how to load the photo cassette see Loading paper Paper width guide Adjust this guide for different paper widths Output tray extender Lift the tab and then pull it towards you to extend the Output tray The Output tray extender catches the printed paper as it is ejects from the printer o Back of printer Rear access door Open this door to clear a paper jam USB port Use this port to connect a computer to the printer Power cord connection Use this port to connect the power cord included with the printer HP Photosmart 7800 series User s Guide Chapter 1 C yo eTa 660 Control panel Select Photos lt and P Scroll through photos on a memory card OK Select or deselect the displayed photo index number for printing Print Print selected photos from the inserted memory card Print Index Print a photo index of all photos on a memory card Layout Choose a photo layout Cancel Cancel the current print job NO oO Bi WIN gt Printer screen View photo index number and page layout information Indicator lights On light Solid green if the printer is on otherwise off Memory Card light Solid green if a memory card is correctly inserted flashing green if the printer is accessing a memory card and off if no memory card is ins
53. or instructions see Aligning the print cartridges When you are not using a print cartridge Whenever you remove a print cartridge from the printer store it in the print cartridge protector The cartridge protector keeps the ink from drying out when the cartridge is HP Photosmart 7800 series User s Guide 11 Chapter 2 not being used Failure to properly store your cartridge can cause the cartridge to malfunction 3 To insert a cartridge into the cartridge protector slide the cartridge into the protector at a slight angle and snap it securely into place Once you have inserted a cartridge into the cartridge protector place it in the storage area located in the printer 12 HP Photosmart 7800 series Printing without a computer The HP Photosmart 7800 series lets you print high quality photos without even going near a computer After setting up the printer using the instructions in the HP Photosmart 7800 series Quick Start booklet refer to these steps for start to finish printing Once you have set up the printer you can print from any of the following e Memory card PictBridge compatible digital camera Bluetooth device HP iPod with photos stored in it Getting connected This printer offers several ways of connecting to computers or other devices Each connection type lets you do different things Connection type and what you need Memory cards A compatible digital camera memory card Insert the memo
54. per in preparation for printing The next time you print the printer will eject the blank page before starting the new printing project HP Photosmart 7800 series User s Guide 35 Chapter 6 36 My photos do not print when I press the Print button Solution You may not have selected your photos by pressing OK For instructions on how to select your photos see Selecting photos to print The printer is displaying the out of ink indicator but don t know which cartridge to replace Solution The left or right arrow next to the print cartridge status indicator amp point to the cartridge you should replace For more information see Printer screen status indicators Print quality is poor Solution You may be printing in Ink backup Printing Mode The printer enters Ink backup Printing Mode when one of the print cartridges is missing Replace the missing print cartridge with a new one One of the print cartridges may be running out of ink Check to see if the print cartridge status indicator J appears on the printer screen If a print cartridge is running low on ink replace it For more information see Inserting and replacing the print cartridges Use photo paper designed for the printer For best results use HP paper You may be printing on the wrong side of the paper Make sure the paper is loaded with the side to be printed facing down You may have selected a low resolution setting on the digital camera Reduce the s
55. r photo paper photo cards in the Main tray e A6 paper with the side to be printed e L size cards facing down Slide the e 13x18 cm paper in until it stops 5 x 7 inch If you are using tabbed Main tray smaller paper sizes photo paper paper insert the tabbed end e 2l size paper first Tip Raise the Output tray before e 10x20cm Load envelopes with the flap loading small paper sizes not 4 x 8 inch on the left Tuck the flaps supported by the Photo cassette photo cards inside the envelopes to Lower the Output tray after loading e B5 paper avoid paper jams the paper e Envelopes 3 Lower the Output tray smaller than 4 Squeeze the paper width 28 0 cm guide and then slide it to fit 11 inches close to the edges of the wide paper without bending the paper 5 Extend the Output tray extender to hold your printed pages HP Photosmart 7800 series User s Guide Chapter 2 Using print cartridges Your HP Photosmart 7800 series printer can print color and black and white photos HP provides different types of print cartridges so you can choose the best cartridges for your project Purchasing replacement print cartridges When purchasing replacement cartridges refer to the cartridge numbers that appear on the back cover of this guide These cartridge numbers may vary by country region You can also find the cartridge numbers in the printer software To find the correct print cartridge numbers for Windows users 1 Right
56. rinting from a computer 7 6 x 12 7 cm to 22 x 61 cm 3 x 5 inch to 8 5 x 24 inch Supported sizes when printing from the control panel Metric A6 A4 10 x 15 cm with and without tab Imperial 3 5 x 5 inch 4 x 6 inch with and without tab 4 x 12 inch 5 x 7 inch 8 x 10 inch 8 5 x 11 inch Other Hagaki and L size Media types supported Image file formats Paper plain inkjet photo and panoramic photo Envelopes Transparencies Labels Cards index greeting Hagaki A6 L size Iron on transfers Avery C6611 and C6612 photo sticker paper 10 x 15 cm 4 x 6 inch 16 rectangular or oval stickers per page JPEG Baseline TIFF 24 bit RGB uncompressed interleaved TIFF 24 bit YCbCr uncompressed interleaved TIFF 24 bit RGB packbits interleaved TIFF 8 bit gray uncompressed packbits TIFF 8 bit palette color uncompressed packbits TIFF 1 bit uncompressed packbits 1D Huffman Memory cards CompactFlash Type and II Microdrive MultiMediaCard 42 HP Photosmart 7800 series continued Category Specifications Secure Digital Memory Sticks xD Picture Card Memory card supported file formats Printing See Supported file formats Saving All file formats Paper tray media sizes supported Main tray 7 6 x 12 7 cm to 21 6 x 35 6 cm 3x 5 inch to 8 5 x 14 inch Photo cassette 10 x 15 cm 4 x 6 inch 10 x 15 cm 4 x 6 inch with tab index cards and Hagaki Output tray All supported s
57. rinting photos from other Bluetooth devices You can also print from other devices with Bluetooth wireless technology such as PDAs notebook computers and mobile phones For more information see Getting connected the onscreen HP Photosmart Printer Help and the documentation that came with the Bluetooth device A Note For the fastest print speed and best quality align the print cartridges E For more information see Aligning the print cartridges HP Photosmart 7800 series User s Guide 19 Chapter 3 Making the Bluetooth connection To use Bluetooth connectivity all devices must have the necessary hardware and software installed In addition an HP Bluetooth wireless printer adapter must be connected to the camera port on the front of the printer The adapter is available separately For more information see the documentation that came with the adapter Printing photos from a Bluetooth device The basic procedure for printing from any Bluetooth device is the same To print photos from a Bluetooth device 1 Have the device search for available Bluetooth printers 2 Selectthe printer when it appears on the device 3 Print Check the documentation that came with the device for detailed instructions Printing photos from an HP iPod Before using the steps below to import photos to and print photos from your HP iPod make sure your images and your HP iPod meet the following requirements e The images you copy to the HP iPod must
58. ry card into the appropriate memory card slot on the front of the printer PictBridge This lets you e Print directly from a memory card to the printer See Printing from a memory card e Print quick proofs of photos on a memory card directly from the printer control panel Print directly from a PictBridge A PictBridge compatible digital camera and a USB cable Connect the camera to the camera port on the front of the printer compatible digital camera to the printer For more information see Printing photos from a digital camera and the camera documentation Bluetooth An optional HP Bluetooth wireless printer adapter Connect the HP Bluetooth wireless printer adapter to the camera port on the front of the printer Print from any device with Bluetooth wireless technology to the printer HP iPod An HP iPod and the USB cable that came with it Connect the HP iPod to the camera port on the front of the printer HP Photosmart 7800 series User s Guide Print directly from an HP iPod with photos stored in it to the printer For more information see Printing photos from an HP iPod 13 Chapter 3 Printing from a memory card You can print photos from a memory card by inserting the card into the printer and using the printer control panel to select and print photos You can also print camera selected photos photos you marked for printing using a digital camera directly from a memory
59. sure to also read the documentation that came with your HP Bluetooth wireless printer adapter and your Bluetooth device My Bluetooth device cannot find the printer Solution e Make sure the Bluetooth device is plugged into the camera port on the front of the printer The light on the adapter flashes when the adapter is ready to receive data e You may be too far from the printer Move the Bluetooth device closer to the printer The maximum recommended distance between the Bluetooth device and the printer is 10 meters 30 feet e Make sure that your Bluetooth device is compatible with the printer For more information see Specifications No page came out of the printer Solution The printer may not recognize the type of file sent by the device with Bluetooth wireless technology For a list of the file formats that the printer supports see Printer specifications Print quality is poor Solution The photo you printed may be low resolution For better results set the digital camera to a higher resolution Photos taken with VGA resolution cameras such as those found in wireless phones may not have high enough resolution to produce a high quality print HP Photosmart 7800 series User s Guide 37 Chapter 6 Printer screen status indicators The printer screen has two status indicators one for print cartridge status and another for paper status This indicator Has this meaning When the print cartridge status
60. t the printer and its operation The onscreen Help contains detailed information about how to use the software that came with the printer For information about viewing the onscreen Help see Welcome 2 Ifyou are unable to solve the problem using the information in the onscreen Help or the User s Guide visit www hp com support to do the following Access online support pages Send an e mail to HP Customer Support for answers to your questions Connect with an HP technician by using online chat Check for software updates Support options and availability vary by product country region and language 3 n Europe only contact your local point of purchase If the printer has a hardware failure you will be asked to bring the printer to where you purchased it Service is free during the printer limited warranty period After the warranty period you will be quoted a service charge 4 Ifyou are unable to solve the problem using the onscreen Help or HP websites call HP Customer Care using the number for your country region For a list of country region phone numbers see the following section HP Customer Care by phone While the printer is under warranty you can obtain free phone support For more information see the warranty included in the box or go to www hp com support to check the duration of your free support After the free phone support period you can obtain help from HP at an additional cost Contact your HP d
61. t them using a software application For more information see the onscreen HP Photosmart Printer Help Changing the default paper size Use the Toolbox to change the default paper sizes when printing directly from a memory card The default small paper size for printing from the Photo cassette is 10 x 15 cm 4 x 6 inch and the default large paper size for printing is 21 6 x 28 0 cm 8 5 x 11 inch To change default paper sizes 1 Right click the HP Digital Imaging Monitor icon on the far right of the Windows taskbar and select Launch Show HP Solution Center 2 Click Settings and select Print Settings gt Printer Toolbox 3 Click the Configure Paper Size tab 4 Select the default paper sizes for small paper and large paper Deciding which photos to print Decide which photos to print by first printing a photo index A photo index shows thumbnail views and index numbers for all the photos on a memory card 2000 maximum You will use the index numbers on the printout to indicate which photos you want to print To print a photo index 1 Insert a memory card 2 Make sure the photo cassette is not inserted in the Main tray 3 Make sure there are a few sheets of plain paper loaded in the Main tray 4 Press Print Index Selecting a photo layout 16 Press Layout on the printer to select a layout for the photos you want to print All photos selected from the printer control panel will print in this layout The actual size o
62. to have fun with your photos in addition to basic photo editing and printing This software also gives you access to HP Instant Share so that you can easily share your photos Open HP Image Zone Windows users Double click the HP Image Zone icon on your desktop If you need help see the onscreen Help within HP Image Zone Open HP Image Zone Macintosh users gt Click the HP Image Zone icon in the Dock If you need help select HP Image Zone Help from the Help menu Explore the many features of HP Image Zone e View View photos in multiple sizes and ways Easily organize and manage your photos e Edit Crop your photos and fix photos with red eye Automatically adjust and enhance your photos in different sizes and in multiple layouts e Print Print your photos in different sizes and in multiple layouts e Share Send photos to family and friends without the bulky attachments using HP Instant Share a better way to send e mail e Create Easily create album pages cards calendars panoramic photos CD labels and more e Back up Make back up copies of your photos to store and save HP Photosmart 7800 series User s Guide 23 Chapter 4 HP Image Zone Express HP Image Zone Express is an easy to use software program that gives you basic photo editing and printing capabilities This software also gives you access to HP Instant Share so that you can easily share your photos HP Image Zone Express is only
63. uipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help LED indicator statement The display LEDs meet the requirements of EN 60825 1 APS AL HUS BALAI Ol AAS AF8 Or aue AAS We AACA FAMAS AAE SE VE AHHA MSH Ma LL CORES APUR ESSERNE SERHS VCCI ORF ID PFPFABARRHRECT TOEI RERRCERTScOEL ABMWELTUETA COXiBDS274v9TL5LELZa sBEMI EIELTC iBSRHe ne6cedaW esiedRCOSCCAASUSt AY U PRU RBA BI 8E o CIEL UHRSU RU RLCT EU ihid AA SUC a Pe BVP SU WA SAC a RIL HO Rin CAH RECA

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