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110PAX4/R110PAX4 User Guide - Koncept-L

1. a 9 648 in 245 1 mm x 9 253 in 235 0 mm 0 196 in 0 193 in 4 626 in 3 5 0 mm 4 9 mm 117 5 mm l ll Y O QA O A A o i o T A e CAD e ele a e Q o e E 10 434 in x e GB e L 265 0 mm i O le o O amp 11 810 in e 9 300 0 mm C B e 9 EE e b V J y 0 451 in lt 8 755 in 11 5 mm 222 4 mm 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 19 20 Print Engine Setup Print Engine Installation Figure 9 Top View of Right Hand Print Engine 180 Max lt 9 484 in wv L o 9 6 o 9 o 9 O9 0 o 0 0 6 0 o 686 O9 9 969 o 0 G6 o o G6 O0 O6 9 0 Bo o0o o0o o o o o o 9 09 oo 6 6 9 9 9 6 O9 69 o 0 o 9 9 86 9 6 9 se o o 6 9 o o 0O O0 0 o 0 0 9 9 o 9 0O O 0 o 6 0 6 9 o o O O o o o_o 9 o 0 o O0 O o o o o o 0 o_o O O 6 o o_o G6 0 O O O O0 o0 0 0 6 9 0 0 o 0O O O 6 0 o 6 6 0 o_o o 70 o oc o_o o o o_o O O o 0 o 6 9 o_o o O 0 o o 0 o 9 o o o O 9 o 0 o o_o 0 0 0 0 O0 o o oe o 6 0 O o O 0 6 0 o 6 9 0o 0O 0 0 O oc o 0 0 o_o o o o 6 0 oe 6 9 o o o _ 0 o o 0 o 9 0 o_o 0 0 6 o o o_o o o 9 O 8 o o 0 o 0 O 0O O O0 o o_o 9 9 0 0O 98 0 O o o 0 O0 G6 o o e e 0 o 0 0 9 9 o_o O O 0 o 06 0 0 9 0 o_o O O o o o o
2. MOGPLZ TA ZAXMANLSYOGONWTP THE 430288 zRxmonis ibdouuqxFtuB jepaqe cIB580ScRTZIK ios 123456799 ABCDEFGHIJKLMNOPQRSTUVHXYZ abedefghi jklmnopqrstuvwxuz 4 See Figure 47 and Table 16 Inspect the test labels and determine which one has the best print quality for your application If you have a bar code verifier use it to measure bars spaces and calculate the print contrast If you do not have a bar code verifier use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 122 Troubleshooting Print Engine Diagnostics Figure 47 Bar Code Darkness Comparison ROTATED BAR CODES mE x omm gt LO amm Lum uum ES Ss ES ll sE E gt E o E EE E EE gt aa de ES ABE EE Ue roue f EE MEE e TIE 36 A AE E amp CODE 39x N SPEC V D 8 xCODE 39 Jg o SLIGHTLY DARK DLP XCODE 39 100 DARK AN Table 16 Judging Bar Code Quality Print Quality Description Too dark Labels that are too dark are fairly obvious They may be readable but not in spec The normal bar code bars increase in size The openings in small alphanumeric characters may fill in
3. 110PAX4 R110PAX4 Print Engine User Guide Ne O 2005 ZIH Corp The copyrights in this manual and the software and or firmware in the label print engine described therein are owned by ZIH Corp Unauthorized reproduction of this manual or the software and or firmware in the label print engine may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPL ZPL i and ZebraLink M programs Element Energy Equalizer Circuit E38 and AGFA fonts Software O ZIH Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL II Element Energy Equalizer Circuit and E3 Circuit are registered trademarks of ZIH Corp All rights reserved worldwide All other brand names product names or trademarks belong to their respective holders Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries Zebra Technologies It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the express written permission of Zebra Technologies Product Improvements Continuous improvement of products is a policy of Ze
4. Press the right oval to select ES and begin initialization When initialization is complete the print engine automatically exits Setup mode and the control panel displays PRIMTER READ If you exit Setup mode while initialization is still in process the control panel display flashes between the phrases CHECKIHG B MEMORY and PRIHTER IDLE Note Depending on the amount of memory in the memory card initialization may take up to 5 minutes to complete 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 68 Configuration Control Panel LCD Displays Table 6 Print Engine Parameters Page 12 of 25 Parameter INIT FLASH MEM YES Action Explanation Initialize Flash Memory This option erases all previously stored information from Flash memory Caution This option completely erases the Flash memory To initialize Flash memory 1 Press the right oval to select VES If your print engine is set to require a password you are prompted to enter the password 2 Enter the password For instructions see Change Password Protected Parameters on page 54 The display shows INITIALIZE FLASH 3 Press the right oval to select YES The display shows ARE YOU SURE 4 Do you wish to continue Press the left oval to select H to cancel the request and return to the IHITIRLIZE FLASH prompt Press the right oval to select ES and begin initialization When initialization is complete the print engine automat
5. 13 Thread the media liner around the peel bar 1 under the media liner roller 2 and through the peel roller assembly 3 Note If the applicator has an air tube route the media liner between the air tube and the L peel bar Do not thread the media liner over the air tube 15 Thread the media liner around the take up spindle of the applicator refer to the applicator s user guide 16 Close the media door 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 40 Operations Load Ribbon Load Ribbon Use ribbon with thermal transfer media The ribbon must be coated on the outside and wider than the media If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear Figure 25 identifies the ribbon system components inside the media compartment of a right hand print engine Figure 26 on page 41 shows the print engine with ribbon loaded Figure 25 Components for Ribbon Loading 1 Ribbon supply spindle 7 Printhead assembly 2 Ribbon take up spindle 8 Locking pin 3 Upper dancer assembly 9 Ribbon sensor 4 Idler roller 10 Ribbon sensor reflector 5 Auxiliary roller 11 Lower dancer assembly 6 Printhead latch 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Operations 41 Load Ribbon Figure 26 Loaded Ribbon Left Hand Right Hand
6. Recycle the Print Engine This print engine is recyclable If you must dispose of the print engine do not do so in unsorted municipal waste Please recycle according to your local standards For more information see http www zebra com recycle 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 16 Print Engine Setup Print Engine Installation Print Eng ine Installation This section provides basic information for mounting the print engine into an applicator The illustrations in this section show the print engine from different angles and include dimensions and clearance needs Requirements Stability When the print engine is mounted the complete assembly must be physically stable When the print engine is loaded with ribbon and media the equipment must not become physically unstable Ventilation and Temperature Provide ventilation for the print engine mounting enclosure to remove heat and ensure uninterrupted trouble free operation of the print engine Ambient air temperature surrounding the print engine must not exceed the following Temperature 32 to 105 F 0 to 41 C Relative humidity 20 to 95 non condensing Power Requirements Consider the current rating of the print engine during installation When power is applied to the print engine and the enclosing equipment an overload condition must not be created Grounding Requirements Maintain reliable grounding of the print engine Pay particular atten
7. Table 17 indicates which print engine function controls each of the configuration parameters Table 17 Control of Parameters Parameter Controlled By Darkness Configuration ZPL and WebView Tear Off Configuration ZPL and WebView Print Mode Configuration ZPL and WebView Media Type Calibration Configuration ZPL and WebView Sensor Type Configuration ZPL and WebView Print Method Calibration Configuration ZPL and WebView Print Width Configuration ZPL and WebView Label Length Calibration Configuration ZPL and WebView Maximum Length Configuration and WebView and Memory Size Host Port Configuration and WebView Baud Configuration ZPL and WebView Data Bits Configuration ZPL and WebView Parity Configuration ZPL and WebView Stop Bits Configuration ZPL and WebView Host Handshake Configuration ZPL and WebView Protocol Configuration ZPL and WebView Network ID Configuration ZPL and WebView Communications Configuration ZPL and WebView Control Prefix Configuration ZPL and WebView Format Prefix Configuration ZPL and WebView Delimiter Character Configuration ZPL and WebView 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Troubleshooting Print Engine Diagnostics Table 17 Control of Parameters Continued Parameter Controlled By ZPL Mode Configuration ZPL and WebView Media Power Up Con
8. This print engine can only use ribbon that is coated on the outside If you are unsure which side of a particular roll of ribbon is coated perform an adhesive test or a ribbon scratch test to determine which side is coated Figure 20 Ribbon Coated on Outside or Inside 0 Outside nside 40 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Adhesive Test Print Engine Setup 31 Ribbon Overview If you have labels available perform the adhesive test to determine which side of a ribbon is coated This method works well for ribbon that is already installed To perform an adhesive test complete these steps 1 Peel a label from its liner 2 Press a corner of the sticky side of the label to the outer surface of the roll of ribbon 3 Peel the label off of the ribbon 4 Observe the results Did flakes or particles of ink from the ribbon adhere to the label If ink from the ribbon Bei Adhered to the label The ribbon is coated on the outer surface Did not adhere to The ribbon is coated on the inner surface and cannot be the label used in this print engine To verify this repeat the test on the Ribbon Scratch Test other surface of the roll of ribbon Perform the ribbon scratch test when labels are unavailable To perform a ribbon scratch test complete these steps 1 Unroll a short length of ribbon 2 Place the unrolled section of ribbon on a piece of paper with the outer surface
9. To load ribbon complete these steps 1 Place a full ribbon roll 1 onto the ribbon supply spindle 2 so that the ribbon rotates as shown and then push the roll toward the print engine frame until it is fully seated Left Hand Right Hand 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 42 Operations Load Ribbon 2 See Figure 27 On the lower dancer assembly squeeze the opening tabs 1 to pivot open the dancer arm 2 3 See Figure 27 Carefully thread the ribbon 3 through the lower dancer assembly and then slowly release the dancer arm 2 Figure 27 Opening a Dancer Assembly 5 Open the printhead assembly by unlatching the printhead latch 1 from the locking pin 2 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Operations 43 Load Ribbon 6 N Caution The printhead may be hot and could cause severe burns Allow the printhead to cool Thread the ribbon under the printhead assembly 1 and then up toward the auxiliary roller 2 7 Thread the ribbon over the auxiliary roller 1 around the idler roller 2 and then up toward the upper dancer assembly p 1 8 See Figure 27 on page 42 On the upper dancer assembly squeeze the opening tabs to pivot open the dancer arm 9 See Figure 27 on page 42 Carefully thread the ribbon through the upper dancer assembly and then slowly release the dancer arm 12 14 05 110PAX4 R110PAX4 User Guide 5751
10. Troubleshooting 107 Print Quality Problems Print Quality Problems Table 12 identifies problems with print quality the possible causes and the recommended solutions Table 12 Print Quality Problems Problem Possible Cause Recommended Solution General print quality The print engine is set at the For optimal print quality set the print speed to issues incorrect print speed the lowest possible setting for your application via control panel the driver or the software See Adjust Print Speed on page 57 You may wish to perform the FEED Self Test on page 120 You are using an incorrect 1 Switch to a different type of media or ribbon combination of labels and to try to find a compatible combination ribbon for your application 2 If necessary consult your authorized Zebra reseller or distributor for information and advice The print engine is set at an For optimal print quality set the darkness to the incorrect darkness level lowest possible setting for your application via the control panel the driver or the software See Adjust Print Darkness on page 57 You may wish to perform the FEED Self Test on page 120 to determine the ideal darkness setting The printhead is dirty Clean the printhead according to the instructions in Clean the Printhead and Platen Roller on page 95 Caution The printhead may be hot AN enough to cause severe burns Allow the printhead to cool Caution Observe proper electrosta
11. Z Zebra Programming Language ZPL II ZPL mode setting 74 Zebra Programming Language ZPL specifications 152 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 ev Zebra Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 793 2600 Facsimile 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 450103 Zebra Technologies Asia Pacific LLC 16 New Industrial Road 05 03 Hudson TechnoCentre Singapore 536204 Telephone 65 6858 0722 Facsimile 65 6885 0838 Part Number 57512L 002 Rev A 2005 ZIH Corp
12. ccc eee eet n 92 Clean the Media Compartment 0 02 00 000 c eee eee eee eee 93 Clean the Sensors o 93 Clean the Printhead and Platen Roller liliis 95 Toggle POSIIONING voii ar ae Pe RAED UA SA Da aa aaa 97 Printhead Pressure AdjustMeMt oooooccccccooo eee eee 98 Power Fuse Replacement 0c eee ete eee 99 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 92 Routine Maintenance Lubrication Lubrication Caution This print engine does not require lubrication Applying lubricants may damage your print engine s finish and decrease the performance of its electromechanical parts Cleaning Schedule Cleaning your print engine regularly maintains print quality and may extend the life of the print engine The recommended cleaning schedule is shown in Table 9 See the following pages for specific procedures Caution Use only the cleaning agents indicated Zebra is not responsible for damage caused by any other fluids being used on this print engine Table 9 Recommended Print Engine Cleaning Schedule Area Method Interval Printhead Solvent Perform these procedures at the following times Platen roller Solvent e When CLERH HERD HO appears Transmissive melia sensor Air blow Direct Thermal Print Mode After every roll of labels or 500 ft 150 m of fanfold labels Reflective media sensor Air blow Thermal Transfer Print Mode After every roll M
13. 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 76 Configuration Control Panel LCD Displays Table 6 Print Engine Parameters Page 20 of 25 Parameter BACEFEED BEFORE Action Explanation Select Backfeed Sequence This parameter establishes when label backfeed occurs after a label is removed in applicator mode It has no effect in Rewind mode This setting is superseded by JS when received as part of a label format see ZPL IT Programming Guide Volume I Default BEFORE for non RFID print engine AFTER for print engine with RFID reader installed Selections DEFAULT AFTER BEFORE OFF To change the value shown 1 Press the left or right oval to scroll through the options LABEL TOP 888 EENHNENEEN Adjust Label Top Position This parameter adjusts the print position vertically on the label Positive numbers adjust the label top position farther down the label away from the printhead negative numbers adjust the position up the label toward the printhead The displayed value represents dots Default 000 Range 120 to 120 dots To change the value shown l Press the right oval to increase the value 2 Press the left oval to decrease the value LEFT POSITION tana Adjust Left Position This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label Positive numbers adjust the printing away from th
14. 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Problem Poor yields Too many RFID tags per roll are voided Troubleshooting RFID Problems Table 14 RFID Problems Continued Possible Cause The RFID labels are not within specifications for the print engine The transponder is not in an area that can be programmed consistently Recommended Solution Make sure that the labels meet transponder placement specifications for your print engine Contact an authorized Zebra RFID reseller for more information The RFID tags being used are very sensitive Some RFID tags are more sensitive than others If the problem persists consider using a different tag type Incorrect read and write power levels for the RFID tag type Change the power levels see View or Change RFID Read Power on page 87 or View or Change RFID Write Power on page 88 Radio frequency RF interference from another RF source Do one or more of the following as necessary Move the print engine away from fixed RFID readers Make sure that the media door is closed at all times during RFID programming The print engine is using outdated print engine firmware and reader firmware versions Go to http www zebra com firmware for updated firmware RFID parameters do not appear in Setup mode and RFID information does not appear on the print engine configuration label The print engine was powered Of
15. 57512L 002 Rev A 156 Index O optional print servers 26 ordering ribbon and media 3 OUT OF MEMORY message 105 P PAPER OUT message 104 parallel port cabling requirements 128 overview 26 pin configuration 128 setting parallel communications 71 settings 128 parity setting 72 passwords default 54 disable 54 entering 54 PAUSE button description 9 FEED and PAUSE self test 124 PAUSE self test 119 PAUSE light 10 PCMCIA card initialization 67 peel off bar cleaning 92 Peel Off mode selecting 59 pin configuration applicator interface 135 parallel port 128 serial port 131 platen roller cleaning 95 when to clean 92 ports 127 power connect to power source 22 electrical specifications 144 on off switch location 12 power cord specifications 23 Power On Self Test POST 117 PREVIOUS button description 9 print configuration label CANCEL self test 118 List Setup command 66 print darkness setting 57 print engine setup dimensions and clearance needs 17 installation 16 print modes selecting 59 print network configuration label 56 66 print quality troubleshooting 107 print server options 26 print server settings 82 default gateway 83 IP address 83 IP protocol 82 subnet mask 83 print width setting 60 printer diagnostics 117 printer memory 146 printer options 146 printer settings applicator port 77 backfeed 76 baud 71 calibration methods 46 control prefix 73 d
16. Button CANCEL Table 1 Control Panel Buttons Continued Description Function CANCEL functions only in Pause mode Pressing CANCEL has these effects Cancels the label format that is currently printing If no label format is printing the next one to be printed is canceled If no label formats are waiting to be printed CANCEL is ignored To clear the print engine s entire label format memory press and hold CANCEL until the DATA light turns off FEED Feeds a blank label If the print engine is idle or paused the label is fed immediately Ifthe print engine is printing the label is fed after the current batch prints CALIBRATE Control Panel Indicator Lights LEDs The control panel lights are described in Table 2 Table 2 Control Panel Lights CALIBRATE functions only in Pause mode Press CALIBRATE to recalibrate for proper media length to set media type continuous non continuous and to set print method direct thermal thermal transfer LED OFF Indicates ON Indicates FLASHING Indicates POWER The print engine is Power switch is ON and power is Green OFF or no power being supplied to the print engine to print engine PAUSE Normal operation One of the following Yellow The print engine is paused because of an error condition printhead ribbon or paper error Usually occurs in conjunction with another LED PAUSE was pressed A pause was request
17. Print Engine Parameters Page 9 of 25 Parameter HERO LIFE 1666666 IH Action Explanation Set Printhead Life for Early Warning This parameter appears only when Early Warning is enabled for maintenance Set this value to the number of inches of media that the printhead is expected to print Default 1 000 000 inches Range 100 to 1 000 000 inches To change the value shown 1 Press the left oval to move the cursor 2 Press the right oval to increase the value of the digit When the printhead reaches the set length WARMHIHG REPLACE HEAL appears on the LCD If the alert function is enabled an alert is also sent When the printhead is opened and then closed after a printhead life warning is received the LCD prompts with HEW FRIHTHEAO 3 Ifyou replaced the printhead press the right oval to select ES to clear the warning and reset the printhead life counter If you did not replace the printhead press the left oval to select HO HEW PFRIMTHEAD Ho YES Reset Printhead Life Counter for Early Warning This parameter appears only when Early Warning is enabled for maintenance To reset the printhead life counter 1 Did you replace the printhead a Ifyou replaced the printhead press the right oval to select YES b Ifyou did not replace the printhead press the left oval to select HO LIST FONTS FRIHT List Fonts This option prints a label that lists the available fonts in the print engine including s
18. Routine Maintenance Printhead Pressure Adjustment Printhead Pressure Adjustment Before adjusting the printhead pressure check that the toggles are positioned correctly See Toggle Positioning on page 97 You may need to adjust the printhead pressure in the following instances e if there is noticeable bleed or swelling in the printed image too much pressure if there are voids too little pressure ifthe darkness setting burn duration is set properly but printing is too light too little pressure Note Printhead and drive system belts and bearings life can be maximized by using the lowest pressure that produces the desired print quality To adjust printhead pressure complete these steps 1 See Figure 42 As a starting point for adjustment set the position of the adjusting nuts so that when the locking nut is tightened it is approximately 7 16 in 11 mm from the yoke 2 Refer to Adjust Print Darkness on page 57 to set the darkness value burn duration appropriately for your media and ribbon 3 Refer to the PAUSE Self Test on page 119 to print test labels 4 Adjust the position of the adjusting nut until the print quality is acceptable turning it clockwise increases the spring pressure and counterclockwise decreases the pressure Use the lowest pressure that provides the desired print quality 5 Hold the adjusting nut in position and tighten the locking nut against it Figure 42 Printhead Pressure Adj
19. To prevent this from happening check the print width using Set Print Width on page 60 and ensure that the width is correct for the media that you are using Each self test is enabled by pressing a specific control panel key or combination of keys while turning the power On I Keep the key s pressed until the first indicator light turns off The selected self test automatically starts at the end of the Power On Self Test Note When performing these self tests do not send data to the print engine from the host If your media is shorter than the label to be printed the test label continues on the next label When canceling a self test prior to its actual completion always reset the print engine by turning the print engine power Off O and then On I If print engine is in applicator mode and the liner is being taken up by the applicator the operator must manually remove the labels as they become available Power On Self Test A Power On Self Test POST is performed each time the print engine is turned On I During this test the control panel lights LEDs turn on and off to ensure proper operation At the end of this self test only the POWER LED remains lit When the Power On Self Test is complete the media is advanced to the proper position To initiate the Power On Self Test complete these steps 1 Turn On I the print engine using the power switch located to the side of the control panel The POWER LED illumi
20. three conductor grounded plug configuration Depending on how your print engine was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements refer to the following guidelines The overall cord length must be less than 9 8 ft 3 0 m The cord must be rated for at least 10 A 250 V The chassis ground earth must be connected to ensure safety and reduce electromagnetic interference The third wire in the power cord grounds the connection Figure 12 Figure 12 Power Cord Specifications 1 AC power plug for your country This should bear the certification mark of at least one of the known international safety organizations Figure 13 2 3 conductor HAR cable or other cable approved for your country 3 IEC 320 connector This should bear the certification mark of at least one of the known international safety organizations Figure 13 4 Length lt 9 8 ft 3 m Rating 10 Amp 250 VAC Figure 13 International Safety Organization Certifications AVAGO OOOKI 3 0 Gc So 0 a Q9 G eco NOM d a o gt CR SL 99 BA2 o A 2 jS ED INMETRO 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A Print Engine Setup Select a Communication Interface 24 Select a Communication Interface The way that you connect your print engine to a data source depends on the commun
21. w N e 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Introduction Control Panel Control Panel All controls and indicators for the print engine are located on the control panel Figure 4 The Liquid Crystal Display LCD shows print engine operating status and feature parameters The buttons are used to control the print engine operations and change parameters The lights LEDs indicate the print engine s status Figure 4 Control Panel Right Hand 1 2 1 3 NEXT PAUSE 31D X SETUP EXIT CANCEL 1 Buttons 2 LCD 3 Lights LEDs Control Panel Buttons The control panel buttons are described in Table 1 Table 1 Control Panel Buttons Button Description Function LEFT and RIGHT The left and right ovals are used to change parameter values for a parameter being OVAL displayed on the LCD Common uses include increasing or decreasing a value answering yes or no indicating ON or OFF and scrolling through choices PREVIOUS Scrolls the LCD to the previous parameter NEXT Scrolls the LCD to the next parameter SETUP EXIT Enters and exits configuration mode PAUSE Stops and restarts the printing process or removes error messages and clears the LCD If a label is printing it is completed before the printing process stops When the print engine is paused the PAUSE light is ON 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 9 10 Introduction Control Panel
22. wireless print server is installed in the print engine Table 8 on page 86 shows the additional parameters that appear when a Radio Frequency Identification RFID reader is installed While viewing parameters press NEXT to continue to the next parameter or press PREVIOUS to return to the previous parameter in the cycle When a parameter is changed an asterisk appears in the upper left corner of the display to indicate that the value is different from the one currently active in the print engine Parameter DAREMESS EEEE 64 bl Table 6 Print Engine Parameters Page 1 of 25 Action Explanation Adjust Print Darkness Darkness burn duration settings depend on a variety of factors including ribbon type media type and the condition of the printhead You may adjust the darkness for consistent high quality printing Important Set the darkness to the lowest setting that provides good print quality If the darkness is set too high the ink may smear the ribbon may burn through or the printhead may wear prematurely If printing is too light or 1f there are voids in printed areas increase the darkness If printing is too dark or if there is spreading or bleeding of printed areas decrease the darkness The FEED Self Test on page 120 can be used to determine the best darkness setting You may want to adjust darkness while performing the PAUSE Self Test on page 119 Because the darkness setting takes effect immediatel
23. with ink Rotated bar code bars and spaces run together Slightly dark Slightly dark labels are not as obvious The normal bar code will be in spec Small character alpha numerics will be bold and could be slightly filled in The rotated bar code spaces are small when compared to the in spec code possibly making the code unreadable 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Troubleshooting 123 Print Engine Diagnostics Table 16 Judging Bar Code Quality Continued Print Quality Description In spec The in spec bar code can only be confirmed by a verifier but it should exhibit some visible characteristics The normal bar code will have complete even bars and clear distinct spaces The rotated bar code will have complete even bars and clear distinct spaces Although it may not look as good as a slightly dark bar code the bar code will be in spec In both normal and rotated styles small alphanumeric characters look complete Slightly light Slightly light labels are in some cases preferred to slightly dark ones for in spec bar codes Both normal and rotated bar codes will be in spec but small alphanumeric characters may not be complete Too light Labels that are too light are obvious Both normal and rotated bar codes have incomplete bars and spaces Small alphanumeric characters are unreadable Note the relative
24. within specifications During the FEED self test labels are printed at different darkness settings at two different print speeds The relative darkness and the print speed are printed on each label The bar codes on these labels may be ANSI graded to check print quality The darkness value starts at three settings lower than the print engine s current darkness value relative darkness of 3 and increase until the darkness is three settings higher than the current darkness value relative darkness of 3 The speed at which labels are printed during this print quality test depend on the dot density of the printhead 300 dpi print engines 7 labels are printed at the 2 ips and 8 ips print speeds 203 dpi print engines 7 labels are printed at the 2 ips and 12 ips print speeds To perform a FEED self test complete these steps 1 Print a configuration label to show the print engine s current settings 2 Turn Off O the print engine 3 Press and hold FEED while turning the power On I Hold FEED until the first control panel light turns off The print engine prints a series of labels Figure 46 at various speeds and at darkness settings higher and lower than the darkness value shown on the configuration label 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Troubleshooting 121 Print Engine Diagnostics Figure 46 FEED Test Label Relative Darkness Print Speed 2 in sec VXXX
25. 3 Note Use a null modem crossover cable to connect the print engine to a computer or any 4 other DTE device Figure 49 RS 232 DB9 MLB Connections lt gt lt E 5 VDC o l RS 232 Connector DTE Rear Panel Female DB 9 RXD receive data input TXD transmit data output DTR data terminal ready output SG signal ground DSR data set ready input RTS request to send output CTS clear to send input R1 omo 1KQ NOTE Pin 1 is unused and unterminated 5 VDC signal source Pin 9 is also available as a 5 VDC signal source at 750 mA The maximum current draw may be limited by option configuration Important To enable this capability a qualified service technician must install a jumper on the print engine s main logic board on JP1 pins 2 and 3 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Data Ports 133 Serial Data Port DB 9 to DB 25 Connections To connect the print engine s RS 232 DB 9 interface to a DB 25 connector an interface adapter is required A generic DB 25 adapter can be used although the 5 VDC signal source would not be passed through the adapter Figure 50 shows the connections required for the DB 9 to DB 25 interface Figure 50 DB 9 to DB 25 Cable Connections Male DB 9 Adapter Female DB 25 Adapter Connector Connector plugs into printer plugs into cable NOTE Pin 1 of DB 9 connector is unused and unterminated Mo
26. 36 pin connector EEE 1284 compliant software protocol standard Serial Serial RS 232C with DTR hardware handshake via DB 9 connector standard Serial RS 422 485 via 2 or 4 wire with XON XOFF handshake on alternate pins of DB 9 connector standard Configurable baud rates from 110 to 57 6K baud with 7 or 8 data bits standard parity 1 or 2 stop bits Fused 5V 750 mA supplied at pin 9 of the DB 9 connector Applicator Interface The applicator interface provides status and control signals for with DC15F applicators Connector North America 5V I O port Europe 24 28V I O port Ethernet print server options ZebraNet 10 100 Print Server Supports 10Base T 100Base TX and fast Ethernet 10 100 auto switching networks and enables use of ZebraLink Webview Alert features internal or external ZebraNet 10 100 External Print Server Class B digital device approved for residential commercial or light industrial environment use only Degradation in performance could occur if used in a heavy industrial environment ZebraNet Wireless Print Server Provides an internally integrated 802 11b wireless option and supports Symbol and Cisco radio cards 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 146 Specifications General Specifications Other Standard Features Real Time Clock Fast 32 bit 133 MHz RISC processor 10MB RAM memory Flash memory including 2MB non volatile memory stor
27. Applicator take up pull tension must be uniform from 1 to 4 lb 454 to 1818 g and must not vary more than 20 during operation Ribbon Specifications Thickness 4 5 microns Width wound coated side out 1 0 in to 4 2 in 25 4 mm to 107 mm Maximum length 2955 ft 900 m Roll size Inner core diameter 1 0 in 25 4 mm Maximum roll size 4 0 in 101 6 mm 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Printing Specifications Specifications 151 Printing Specifications Specification 203 DPI 300 DPI Resolution 203 dots per inch 300 dots per inch 8 dots per mm 12 dots per mm Dot size 0 0049 in x 0 0049 in 0 0033 in x 0 0039 in 0 125 mm x 0 125 mm 0 084 mm x 0 100 mm Maximum print speed 12 ips 8 1ps First dot location from inside media edge 0 093 in 2 4 mm 0 093 in 2 4 mm Maximum print width 4 1 in 104 mm 4 2 in 106 mm Maximum print length with full width media Non continuous Continuous 39 in 990 mm 150 in 3810 mm 39 in 990 mm 100 in 2540 mm Programmable constant printing speeds per second 2 4 in 61 mm 3 in 76 mm 4 in 102 mm 5 in 127 mm 6 in 152 mm 7 in 178 mm 8 in 203 mm 9 in 229 mm 10 in 254 mm 11 in 279 mm 12 in 305 mm 2 9 in 74 mm 3 in 76 mm 4 in 102 mm 5 5 in 139 mm 6 in 152 mm 7 in 178 mm 8 in 203 mm 12 14 05 110PAX
28. Guide 57512L 002 Rev A 94 Routine Maintenance Clean the Sensors Figure 37 Door Open Sensor Location Right Hand Unit Shown 1 Door open sensor Figure 38 Ribbon Sensor Location Right Hand Unit Shown 1 Ribbon sensor reflector 2 Ribbon sensor 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Routine Maintenance 95 Clean the Printhead and Platen Roller Clean the Printhead and Platen Roller Clean the printhead and platen roller according to the schedule in Table 9 on page 92 Clean the printhead more often if you see inconsistent print quality such as voids or light print Clean the platen roller if you see media movement problems To clean the printhead and platen roller complete these steps A Caution The printhead may be hot and could cause severe burns Allow the printhead to cool Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads 1 Turn Off O the print engine 2 See Figure 39 Open the printhead assembly by unlatching the printhead latch from the locking pin Figure 39 Opening the Printhead Assembly 1 Printhead latch 2 Locking pin 3 Remove the media and ribbon from the print engine 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 96 Routine Maintenance Clean the Printhead and
29. Platen Roller 4 See Figure 40 Using a solution of 90 isopropyl alcohol and 10 deionized water on a cotton swab wipe the print elements from end to end Allow the solvent to evaporate Figure 40 Printhead and Platen Roller Cleaning Right Hand Unit Shown 1 Printhead elements gray strip 2 Cotton swab 3 Platen Roller 5 Use a lint free cloth moistened with alcohol to clean the platen roller and other rollers Rotate the rollers while cleaning 6 Reload the ribbon and media if used 7 Turn On I the print engine Note If print quality does not improve after you perform this procedure clean the printhead with Save a Printhead cleaning film Call your authorized Zebra distributor for more information 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Routine Maintenance 97 Toggle Positioning Toggle Positioning Proper toggle positioning is important for proper print quality The toggle should be positioned approximately midway across the width of the media To adjust the toggles complete these steps 1 See Figure 41 Loosen the position locking nut by rotating it to the left 2 Slide the toggle to the desired position on the toggle shaft 3 Finger tighten the position locking nut by rotating 1t to the right Figure 41 Toggle Positioning Right Hand Unit Shown 1 Toggle shaft 2 Position locking nut 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 98
30. Press the right oval to select FR IHT List Network Settings LIST HETWORK This option prints a network configuration label see Figure 31 PRIHT on page 56 which lists the settings for any print server that is installed To print a network configuration label 1 Press the right oval to select PRIHT List AII This option prints labels that list the available fonts bar codes images formats and the current print engine and network configurations LIST RLL PRIHT To print labels for all settings 1 Press the right oval to select PRIHT 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Parameter FORMAT CARO A Configuration 67 Control Panel LCD Displays Table 6 Print Engine Parameters Page 11 of 25 Action Explanation Format Memory Card This option erases all previously stored information from the optional PCMCIA card or Compact Flash card Caution This option completely erases the selected card To format a memory card 1 Press the left oval to select A or the right oval to select B If your print engine is set to require a password you are prompted to enter the password Enter the password For instructions see Change Password Protected Parameters on page 54 Press the appropriate button again to select the desired card The display shows ARE YOO SURE Do you wish to continue Press the left oval to select H to cancel the request and return to FORMAT CARDO prompt
31. Sensor Sensitivity on page 70 The DATA light The download was not 1 Turn Off O the print engine flashes indefinitely successful For best results 2 Wait 10 seconds after you attempt to cycle power on the print engine 3 Tum On the print engine download before downloading any f print engine or firmware 4 Attempt to download the firmware again reader firmware 5 Ifthe problem persists contact Technical Support 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Troubleshooting 115 Miscellaneous Print Engine Problems Miscellaneous Print Engine Problems Table 15 identifies miscellaneous problems with the print engine the possible causes and the recommended solutions Table 15 Miscellaneous Print Engine Problems Problem Possible Cause Recommended Solution The LCD displays a The language parameter was 1 Press SETUP EXIT to enter configuration language that I changed through the control mode cannot read panel or a ZPL command 2 Press the left oval The print engine displays the LAMGUAGE parameter in the current language Even if you cannot recognize the characters displayed you can still scroll to another language 3 Press the left or right oval to scroll through the choices 4 Press SETUP EXIT The LCD displays SAVE CHANGES in the original language 5 Press NEXT to exit configuration mode and save the changes if the language does not change you may need to scroll to a d
32. These parameters are automatically set during the calibration procedure and should be changed only by a qualified service technician Refer to the ZPL II Programming Guide for information on these parameters To skip these parameters 1 Press NEXT SAVE repeatedly LCD ADJUST 16 E Adjust LCD Display This parameter allows you to adjust the brightness of your LCD if it is difficult to read Default 10 Range 00 to 19 To change the value shown 1 Press the right oval to increase the value increase brightness 2 Press the left oval to decrease the value reduce brightness FORMAT COMLERT HOHE Select Format Convert Selects the bitmap scaling factor The first number is the original dots per inch dpi value the second the dpi to which you would like to scale Default NONE Selections NONE 150 gt 300 150 gt 600 200 gt 600 300 gt 600 To change the value shown 1 Press the left or right oval to scroll through the options TAREUP ARM Set RTS Take Up Dancer Arm Calibration Value This parameter is used as a diagnostic tool to monitor the voltage supplied to the Ribbon Tensioning System Take Up Dancer Arm Refer to the Maintenance Manual for information 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration Control Panel LCD Displays 81 Table 6 Print Engine Parameters Page 25 of 25 Parameter RTS SUPPLY ARM P Action Explanation Set RTS Suppl
33. an alert is also sent When the printhead is opened and then closed after a ribbon warning is received the LCD prompts with RFKIBEDOH REFLACEO RIBBOM REPLACED Reset Ribbon Counter for Early Warning This parameter appears only when Early Warning is enabled for media and HO TES the print engine is set for Thermal Transfer operation To reset the ribbon counter 1 Did you replace the ribbon a Ifyou replaced the ribbon press the right oval to select YES b If you did not replace the ribbon press the left oval to select H 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 64 Configuration Control Panel LCD Displays Parameter EARLY WARM IMG MAINT OFF Table 6 Print Engine Parameters Page 8 of 25 Action Explanation Set Early Warning for Maintenance When this parameter is enabled the print engine provides warnings when the printhead needs to be cleaned r Note Update the number of labels per roll when beginning use of the Early Warning System Also the print engine does not make any adjustments when power is turned off and on Default MAINT OFF Selections MAINT OFF MAINTENANCE ON To change the Early Warning settings 1 When the LCD displays EARLY WARHIHG MAINTENANCE press the left or right oval to toggle between OFF and ON If you are prompted for a password enter your password using the instructions in Change Password Protected Parameters on page 54 2 Exit Setup mode and sav
34. f R21 R23 APPLICATOR INTERFACE BOARD R26 R32 2 u7 DON E 199 e E R43R38 BEN ULE LIII 5 R49 R50 e CM RIB tz ra Rm 002 00020008 gm S Au a 880100 poe o 2 lt C10 c 8 r3 a 2 Z a z R57 Dr R59 LI R55 R62 o in co F2 FS F0 5A 250V FIA 250V WARNING s J6 REPLACE FUSES s WITH SAME TYPE AND RATING 15 FB22 3 4 1 Fuse F2 for 28 V at pin 7 2 Fuse F3 for 5 V at pin 2 5 V I O only 3 Jumper J4 4 Jumper J5 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 142 Data Ports Applicator Interface Connector 5 Notes 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Specifications This chapter provides routine cleaning and maintenance procedures Contents General SpecificatiONS oooocoooooooo ooo 144 snis ep rM 144 Environmental Conditions 0 0000 cece eA 144 Electrical Specifications 0 0000 eee eee 144 Communications Specifications 000 0c eee eee 145 Other Standard Features 0 002000 eect eee 146 Additional Options 0 0000 cee 146 Agency Approvals rue dk ade pase E ea R
35. for 20 milliseconds when a label is completed and positioned Not asserted during continuous printing 12 MEDIA OUT Output Asserted LOW while there is no media in the print engine 13 RIBBON OUT Output Asserted LOW while there is no ribbon in the print engine 14 DATA READY Output See Applicator Signals on page 134 for more information about this signal e Asserted LOW when sufficient data has been received to begin printing the next label Deasserted HIGH whenever printing stops after the current label due to either a pause condition or the absence of a label format 15 SPARE Output To be determined Non RFID 15 VOID Asserted LOW when the RFID transponder over the RFID antenna is voided Deasserted HIGH when the end print signal is asserted 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Data Ports Applicator Interface Connector 139 Jumper Configurations and Pinouts for 5 V I O Operation Jumpers J4 and J5 are used together to produce isolated or non isolated modes of operation for applicator input and output control signals J4 configures the 5 V source for the optoisolator circuits and J5 configures the ground For proper operation when J4 is installed J5 must be installed and when J4 is removed J5 must be removed Table 21 describes the pin and jumper configurations for 5 V I O operation See Figure 56 on page 141 for jumper locations Table 21 Non I
36. have adhesive backing that sticks them to a liner and they are separated by gaps holes notches or black marks Tags are separated by perforations Figure 17 Non Continuous Web Media n Figure 18 Black Mark Media m Figure 19 Tag Stock 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Media Type Non Continuous Print Engine Setup Types of Media Table 3 Types of Media Continued How It Looks gt Description Fanfold media is folded in a zigzag pattern Fanfold Fanfold Media media can have the same label divisions as non continuous roll media The divisions would fall on or near the folds Continuous Continuous media is wound on a core and is without Roll Media gaps holes notches or black marks This allows the image to be printed anywhere on the label With continuous media use the transmissive sensor so the print engine can detect when the media runs out RFID Smart Radio frequency identification RFID smart labels Media are made from the same materials and adhesives as for use only with print engines that have an RFID reader encoder installed non RFID labels Each label has an RFID transponder made of a chip and an antenna embedded between the label and the liner sometimes called an inlay The shape of the transponder varies by manufacturer and is visible through the label All smart labels have
37. or changes to the control panel occur e RUN If the media being used does not conform to transponder placement requirements for your print engine use the EUH option to have the print engine determine the optimum programming position for the non standard labels The print engine feeds an RFID label one dot row at a time while taking readings via the READ TAG command and the WRITE TAG commands to profile the RFID transponder Based on the results the print engine determines the optimum programming position for the media and saves the position to nonvolatile memory the value is saved even if the power is turned off The calibrated value is used as the programming position for the RS command unless the command specifies a different value Tag calibration takes into account the print mode backfeed mode and tear off position The HR ZPL command performs the same calibration and returns a results table to the host An auto calibration occurs after the tag calibration to realign the media to its proper rest position and to update the media tracking values in the print engine To restore the programming position to the default 1 Press the left oval to select RESTORE To calibrate an RFID tag 1 Load the print engine with RFID media 2 Close the printhead 3 Press the right oval to select RUM RFID READ Pur HI View or Change RFID Read Power This parameter displays the current value for RFID read power Default HI Sel
38. print engine cannot calibrate For example if the label length is 5 0 inches 126 mm including the interlabel gap set the parameter for 6 0 inches 152 mm Ifthe label length is 7 5 inches 190 mm set the parameter for 9 0 inches 229 mm Figure 33 Label Length eee oae ILI A ee nue N AaBbCcDdEeFIGgHhliJjKkLI MmNnOoPpQgRrSsTtUuVv WwXxYyZz1234567890 Q 8 2 lt gt Y AaBbCcDdEeFfGgHhliJjKkLI MmNnOoPpQgqRrSsTtUuVv WwXxYyZz1234567890 0 75 amp 1 7 5 3 AaBbCcDd EeFfGgHhliJjKkLl MmNnOoPpOQqRrSsTtUuVv 3 WwXxYyZz1234567890 Q it 1 9 8 2 lt gt Y AaBbCcDdEeFfGgHhliJjKKkLl MmNnOoPpQgRrSsTtUuVv WwxXxYyZz1234567890 S S95 amp t 5 3E P n MES c MP RN 1 Label length including interlabel gap 2 Interlabel gap 3 Set maximum label length to approximately this value Default 39 0 inches 988 mm Range Values are adjustable in one inch 25 4 mm increments To change the value shown 1 Press the right oval to increase the value 2 Press the left oval to decrease the value 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 62 Configuration Control Panel LCD Displays Table 6 Print Engine Parameters Page 6 of 25 Parameter EARLY WARM IMG MEDIA DISABLED Action Explanation Set Early Warning System When this parameter is enabled the print engine provides warnings when labels are running lo
39. text to jump directly to its location LCD Display Examples Text from a print engine s Liquid Crystal Display LCD appears in Bubbledot ICG font Command Line Examples Command line examples appear in Courier New font For example type ZToo1s to get to the Post Install scripts in the bin directory Files and Directories File names and directories appear in Courier New font For example the Zebra lt version number gt tar file andthe root directory Icons Used Caution Warns you of the potential for electrostatic discharge Caution Warns you of a potential electric shock situation Caution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you Caution No icon Advises you that failure to take or avoid a specific action could result in physical harm to the hardware Important Advises you of information that is essential to complete a task Note Indicates neutral or positive information that emphasizes or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text Tools Tells you what tools you need to complete a given task 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 About This Document 5 Document Conventions Illustration Callouts Callouts are used when an illustration contains information that n
40. the label in Error mode press PAUSE to exit Pause mode The ERROR light stops flashing and the Service Required signal is deactivated The action of the print engine is determined by the Head Close configuration selection see Select Head Close Option on page 75 To change the value shown 1 Press the left or right oval to toggle between the options 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration 79 Control Panel LCD Displays Table 6 Print Engine Parameters Page 23 of 25 Parameter RIBEOUH LOW MODE zuM Action Explanation Set Ribbon Low Mode When the Ribbon Low feature is off the output signal Pin 9 does not function the LOW FIBB H warning is not displayed and the print engine continues to print until it runs out of ribbon When the Ribbon Low feature is set to any of the lengths output signal Pin 9 on the applicator port is functional When the amount of ribbon on the supply spindle reaches the specific length the output signal asserts to provide a RIBBOH LOW warning For print engines with the RIBEBOH LOW OLITPLIT parameter set the output signal to assert HIGH or LOW For print engines without this parameter the signal asserts HIGH Default 25M Selections OFF 25M 50M 75M 100M To change the value shown 1 Press the left or right oval to scroll through the options FIE L W OUTPUT ACTIVE HIGH Set Ribbon Low Output r3 Note This parameter is not availab
41. the labels to the first registration point Calibration determines the length of the label and adjusts the sensor settings Length In continuous mode feeds the last stored label length In noncontinuous mode calibrates based on the maximum label length setting see Set Maximum Label Length on page 61 Short Cal calibrates label length using the current sensor settings No Motion the media does not move You must press FEED to cause the print engine to resynch to the start of the next label To change the value shown 1 Press the left or right oval to scroll through the options HERD CLOSE CALIBRATION Select Head Close Option This parameter sets the action of the media when you close the printhead Default CALIBRATION Selections FEED CALIBRATION LENGTH SHORT CAL and NO MOTION Feed feeds the labels to the first registration point Calibration determines the length of the label and adjusts the sensor settings Length In continuous mode feeds the last stored label length In noncontinuous mode calibrates based on the maximum label length setting see Set Maximum Label Length on page 61 Short Cal calibrates label length using the current sensor settings No Motion the media does not move You must press FEED to cause the print engine to resynch to the start of the next label To change the value shown l Press the left or right oval to scroll through the options
42. 0000 e cece eee eee eee 56 Control Panel LCD Displays 0 02000 c cece eh 57 Print Server LCD Displays llli 82 RFID LCD Displays ooocooooc e EDU E EEEa is 86 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 52 Configuration Setup Mode Setup Mode t After you have installed the media and ribbon and the Power On Self Test POST is complete the control panel displays FEIMTER READY You may now set print engine parameters for your application using the control panel display and the buttons directly below it If it becomes necessary to restore the initial print engine defaults see PAUSE Self Test on page 119 and FEED Self Test on page 120 Important Certain printing conditions may require that you adjust printing parameters such as print speed darkness or print mode These conditions include but are not limited to printing at high speeds peeling the media the use of extremely thin small synthetic or coated labels Because these and other factors affect print quality run tests to determine the best combination of print engine settings and media for your application A poor match may limit print quality or print rate or the print engine may not function properly in the desired print mode Note If the print engine is operating on an IP network you can change the print engine s parameters in these additional ways with ZebraLink WebView ZebraNet 10 100 PrintServer
43. 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 102 Troubleshooting Troubleshooting Checklists Troubleshooting Checklists If an error condition exists with the print engine review this checklist a a Is there an error message on the LCD If yes see LCD Error Messages on page 103 Are noncontinuous labels being treated as continuous labels If yes see Calibrate Media and Ribbon Sensor Sensitivity on page 70 Is the CHECK RIBBON light on when ribbon is loaded properly or are noncontinuous labels being treated as continuous labels If yes see Calibrate Media and Ribbon Sensor Sensitivity on page 70 Are you experiencing problems with print quality If yes see Print Quality Problems on page 107 Are you experiencing communications problems If yes see Communications Problems on page 111 If the labels are not printing or advancing correctly review this checklist a a Are you using the correct type of labels Review the types of label in Types of Media on page 28 Are you using a label that is narrower than the maximum print width See Set Print Width on page 60 Review the label and ribbon loading illustrations in Load Media on page 34 and Load Ribbon on page 40 Does the printhead need to be adjusted See Printhead Pressure Adjustment on page 98 for more information Do the sensors need to be calibrated See Calibrate Media and Ribbon Sensor Sensitivity on page 70 for more information If none o
44. 12 14 05 Contents vii 5 Routine Maintenance issus ninia 91 LUDMIGAUON e PEEL EE 92 Cleaning Schedules 2454445004 XXX EX rra aaa pa A 92 Clean the Exterior 5 isis nr y RR ERR E IRR E ERE RE Peed 92 Clean the Media Compartment 0000 ee 93 Clean the Sensors 0 0 c ec eel 93 Clean the Printhead and Platen Roller 00000 e eee eee ees 95 Toggle Positioning 0 6 0 0 nnn 97 Printhead Pressure Adjustment o ooocccccocooo eee 98 Power Fuse Replacement o o oocooooooror lere 99 TROUBIGSNOOUNG cbr dis d nor EE EE mmis linus 101 Troubleshooting Checklists 2l 102 LCD Error Messages 00 rre 103 Memory Errors ipsa arina aci e iE ehh hh har 106 Print Quality Problems 0 00 00 re 107 Communications Problems liliis 111 RFID Problems n aae a ia aa a a a hh 112 Miscellaneous Print Engine Problems 0000 eee tee 115 Print Engine Diagnostics 0 00000 rr 117 Power On Self Test 0 0 0 0 0000 eee eee 117 CANCEL Self Test reat iaki re 118 PAUSE Self TeSt eu io enea a aE a ehh rn 119 FEED Self Test annnars eee 120 FEED and PAUSE Self Test naana naana 124 Communications Diagnostics Test annaa aaaea 126 ADA PONS rd ea der 127 Parallel Data Port 2 2 0 0 ee ee 128 Parallel Cabling Requirements 0 0 0000 eee eee 128 Parallel Port Interconnections li
45. 2L 002 Rev A 44 Operations Load Ribbon 10 Place an empty ribbon core 1 onto the ribbon take up spindle 2 Push the core toward the print engine frame until 1t is fully seated Left Hand Right Hand 1 2 2 1 11 Attach the end of the ribbon to the empty ribbon core with adhesive tape or a label and wind for several turns in the direction shown 1 Ensure that the ribbon winds evenly on the spindle Left Hand Right Hand 12 Close the printhead assembly by rotating the printhead latch 1 until it latches onto the locking pin 2 13 Close the media door 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Operations 45 Remove Used Ribbon Remove Used Ribbon To remove used ribbon complete these steps 1 Open the media door 2 Examine the ribbon Did the ribbon run out If Then Yes a Remove the empty core from the ribbon supply spindle Save the core to use on the ribbon take up spindle when you load ribbon b Remove the used ribbon and core from the ribbon take up spindle Install new ribbon following the instructions in Load Ribbon on page 40 No a Cutthe ribbon near the ribbon take up spindle b Remove the used ribbon and core from the ribbon take up spindle Locate an empty ribbon core If necessary remove and discard the used ribbon from the core removed in the previous step d Placethe empty ribbon core onto the ribbon take up spindle and push the core to
46. 31 nInit 32 nFault NDataAvail 33 34 Not used 35 5 V through a 1 8 KO Resistor 36 NSelectin 1284 active 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 130 Data Ports Serial Data Port Serial Data Port See RS 232 Serial on page 25 for basic cabling information To communicate using the serial data port of the print engine you must choose the number of data bits parity and handshaking Parity applies only to data transmitted by the print engine because the parity of received data is ignored The values selected must be the same as those used by the host equipment connected to the print engine Default print engine settings are 9600 baud 8 data bits no parity and XON XOFF The print engine will accept any host setting for stop bits Hardware Control Signal Descriptions For all RS 232 input and output signals the print engine follows both the Electronics Industries Association EIA RS 232 and the Consultative Committee for International Telegraph and Telephone CCITT V 24 standard signal level specifications When DTR DSR handshaking is selected the Data Terminal Ready DTR control signal output from the print engine controls when the host computer may send data DTR ACTIVE positive voltage permits the host to send data When the print engine places DTR in the INACTIVE negative voltage state the host must not send data Note When XON XOFF handshaking is selected data flow is controlled by the ASCII Control
47. 4 R110PAX4 User Guide 57512L 002 Rev A 152 Specifications Zebra Programming Language ZPL II Zebra Programming Language ZPL Il Communicates in printable ASCII characters Controlled via mainframe mini or PC Downloadable graphics scalable and bitmap fonts label templates and formats Object copying between memory areas RAM and PC memory card Adjustable print cache Data compression Automatic memory allocation for format while printing Bar Codes Bar code modulus X dimensions Picket fence non rotated orientation 203 dpi 0 0049 in mil to 0 049 in 300 dpi 0 0033 in mil to 0 033 in Ladder rotated orientation 203 dpi 0 0049 in mil to 0 049 in 300 dpi 0 0039 in mil to 0 039 in Two dimensional bar codes Code 49 Maxi Code PDF 417 QR Code Codablock DataMatrix Micro PDF417 Bar code ratios e 2 1 e 73 e 5 2 3 1 Status messages to host upon request Format inversion white on black Mirror image printing Four position field rotation normal 0 90 180 and 270 Slew command Programmable label quantities with print and pause control Automatic serialization of fields User programmable password Linear bar codes Code 11 Code 39 Code 93 Code 128 with subsets A B C and UCC Case Codes ISBT 128 UPC A UPC E EAN 8 EAN 13 UPC and EAN 2 or 5 digit extensions Plessey Postnet Standard 2 of
48. 5 Industrial 2 of 5 Interleaved 2 of 5 LOGMARS MSI Codabar RSS 14 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 A adhesive test for ribbon coating 31 adjustments LCD 80 left position 76 media sensors 48 print darkness 57 printhead pressure 98 tear off position 59 toggle positioning 97 agency approvals 147 applicator 24 28V isolated and non isolated modes 140 5V isolated and non isolated modes 139 applicator interface connector 134 interface pin configuration 135 signals during applicator modes 134 applicator interface 26 applicator port setting 77 authentication type 83 auto calibration 46 B backfeed setting 76 bar codes list available codes 65 specifications 152 baud setting 71 before you begin setup 14 bitmap scaling factor 80 black mark media described 28 buttons on control panel 9 Index C cable requirements 27 calibration CALIBRATE button description 10 media and ribbon sensor 70 methods 46 RFID tag from control panel 87 setting for head close 75 setting for media power up 75 CANCEL button CANCEL self test 118 description 10 checklist before you begin 14 troubleshooting 102 cleaning exterior of print engine 92 media compartment 93 printhead and platen roller 95 recommended schedule 92 communication interfaces overview and location 24 types of connections 25 communications diagnostics test overview 126 selecting 73 com
49. 5 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 60 Configuration Control Panel LCD Displays Table 6 Print Engine Parameters Page 4 of 25 Parameter MEDIA TYPE HORN CONTIALIOLS Action Explanation Set Media Type This parameter tells the print engine the type of media that you are using see Types of Media on page 28 for more information Selecting continuous media requires that you include a label length instruction in your label format LLxxxx if you are using ZPL or ZPL II When non continuous media is selected the print engine feeds media to calculate label length the distance between two recognized registration points of the inter label gap webbing or alignment notch or hole Default NON CONTINUOUS Selections CONTINUOUS NON CONTINUOUS To change the value shown 1 Press the left or right oval to toggle between the options FRIHT METHOD THERMAL TRAHS Select Print Method The print method parameter tells the print engine the method of printing that you wish to use direct thermal no ribbon or thermal transfer using thermal transfer media and ribbon Default THERMAL TRANSFER Selections THERMAL TRANSFER DIRECT THERMAL my Note Selecting direct thermal when using thermal transfer media and ribbon creates an error condition but printing continues To change the value shown 1 Press the left or right oval to toggle between the options PRINT WIOTH 162 6 8 MM Set Prin
50. AN PORTUGUESE SWEDISH DANISH SPANISH 2 DUTCH FINNISH JAPAN To change the value shown 1 Press the left or right oval to scroll through the options 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 82 Configuration Control Panel LCD Displays Print Server LCD Displays The menu options shown in Table 7 display only if you have a print server installed Table 7 Print Server Parameters Page 1 of 4 Parameter Action Explanation KA Q o o e _ _ _ Load LAN Source LOAD LAN FROM PRIHTER This parameter which serves the same function as the NP ZPL command specifies whether to use the print engine s or the print server s IP settings at bootup Default PRINTER Selections PRINTER PRINTSERVER To change the value shown 1 Press the left or right oval to toggle between the options WIREO PS CHECK HO Check for Wired PrintServer This parameter which serves the same function as the NB ZPL command tells the print engine whether to search for a wired print server at bootup Default NO Selections YES NO To change the value shown 1 Press the left or right oval to toggle between the options IP PROTOCOL ALL Noe Specify IP Protocol Allows either the user permanent or the server dynamic to select the IP address If a dynamic option is chosen this selection determines the method s by which the print server wired or wireless receives the IP ad
51. AX4 RH 200dpi ZBR2325570 MEDIA TYPE PARALLEL COMM SERIAL COMM E BATA BITS PARITY HOST HANDSHAKE PROTOCOL gt NETWORK ID COMMUNICATIONS CALIBRATION MEDIA POWER UP CALIBRATION HEAD CLOSE BEFORE BACKFEED 015 BEL A APPLICATOR 4 PORT RESUNCH MODE RIBBON LOM MODE REPRINT MODE WEB S MEDIA S RIBBON S MARK S MARK MED S MEDIA LED RIBBON LED HARDWARE ID CONFIGURATION COMPACT FLASH R RAM B MEMORY CARD 115740 IN 115740 IN RESET 115740 IN RESET CN 293681 CM NONRESET CNTR 293681 CM RESET CN 3691 RESET CN 46855 LABLS NONRESET CNTR 46855 A RESET CNTR1 6855 LABI ET CNTR2 LS RESI HW 12418 04JDR080120 57340 D VH1 FIRMWARE IN THIS PRINTER IS COPYRIGHTED 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 56 Configuration Print a Network Configuration Label Print a Network Configuration Label If you are using a print server you can print a network configuration label after the print engine is connected to the network To print a network configuration label complete these steps 1 On the control panel press SETUP EXIT 2 Press NEXT or PREVIOUS to scroll through the parameters until you reach LIST HETWORK 3 Press the right oval to confirm printing A network configuration label prints Figure 31 An asterisk designates whether the wired or wireless print server is active If no wireless pri
52. Amendment 12 73 23 EEC LVD Directive EN60950 1 03 CB Scheme FCC Part 15 Subpart B Class A ICES 003 NOM 019 SCFI 1998 C TICK VCCI Manufactured By Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills IL 60061 USA The equipment specified conforms to all Directives and Standards listed above effective as of the date below ZZ M Bom SN des January 4 2005 January 27 2005 Charles A Derrow Rod Rodericks Manager Compliance Eng Managing Director Zebra Technologies Corporation Zebra Technologies Europe Limited 333 Corporate Woods Parkway Zebra House The Valley Center Gordon Road Vernon Hills IL 60061 USA High Wycombe Buckinghamshire HP13 6EQ UK Effective Date 1 Jan 2005 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A iv Compliance Information Compliance Information FCC Compliance Statement This device complies with Part 15 rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for Class A Digital Devices pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radi
53. Centre Singapore 536204 T 65 6858 0722 F 65 6885 0838 Technical Support T 1 847 913 2259 F 1 847 913 2578 Hardware hwtsamerica zebra com Software swtsamerica zebra com Europe Africa Middle East and India Technical Support T 44 0 1494 768298 F 44 0 1494 768210 Germany Tsgermany zebra com France Tsfrance zebra com Spain Portugal Tsspain zebra com All other areas Tseurope zebra com Technical Support T 65 6858 0722 F 65 6885 0838 E tsasiapacific zebra com Customer Service Dept For printers parts media and ribbon please call your distributor or contact us T 1 866 230 9494 E VHCustServ zebra com Internal Sales Dept For printers parts media and ribbon please call your distributor or contact us T 44 0 1494 768316 F 44 0 1494 768244 E mseurope zebra com Customer Service For printers parts media and ribbon please call your distributor or contact us T 65 6858 0722 F 65 6885 0837 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 3 4 About This Document Document Conventions Document Conventions gt gt gt gt OS x The following conventions are used throughout this document to convey certain information Alternate Color online only Cross references contain hot links to other sections in this guide If you are viewing this guide online in pdf format you can click the cross reference blue
54. Check position of the media sensor The print engine is set for noncontinuous media but continuous media is loaded Install proper media type or reset print engine for current media type and perform calibration ERROR CONDITION HEAD PEH The print engine stops and the ERROR light flashes The printhead is not fully closed Close printhead completely The head open sensor is not working properly Call a service technician WARK IMG HEAD TOO HOT The print engine stops and the ERROR light flashes Caution The printhead may be hot enough to cause severe burns Allow the printhead to cool Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads The printhead is over temperature Allow the print engine to cool Printing automatically resumes when the printhead elements cool to an acceptable operating temperature 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 LCD Display Print Engine Condition WARK IMG HEAD COLO The print engine stops and the ERROR light flashes Troubleshooting LCD Error Messages Table 10 LCD Error Messages Continued Possible Cause A A and printheads Recommended Solution Caution An improperly connected printhead data or power cable can cause this error message The printhead may be hot enough to cause severe burns Allow the printhea
55. Codes DC1 XON and DC3 XOFF The DTR Control lead has no effect Request To Send RTS is a control signal from the print engine that is connected to the Clear To Send CTS input at the host computer 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Data Ports 131 Serial Data Port Pin Configuration Connect the serial data cable to the female DB 9 connector on the back of the print engine For all RS 232 connections through a DB 25 cable use a DB 9 to DB 25 interface module see DB 9 to DB 25 Connections on page 133 Table 19 shows the pin configuration of the serial data connector Table 19 Serial Connector Pin Configuration Pin No Name Description 1 5 VDC Connected to Pin 9 2 RXD Receive data data input to print engine 3 TXD Transmit data data output from print engine 4 DTR Data terminal ready output from print engine 5 SG Signal ground 6 DSR Data set ready 1nput to print engine 7 RTS Request to send output from print engine 8 CTS Clear to send input to print engine 9 5 VDC 5 VDC at 750 mA connected to Pin 1 The maximum current draw may be limited by option configuration 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 132 Data Ports Serial Data Port RS 232 Interface Connections The print engine is configured as Data Terminal Equipment DTE Figure 49 shows the internal connections of the print engine s RS 232 connector
56. D output pin 10 changes state REPRINT Input Ifthe Reprint feature is enabled this input must be asserted LOW to cause the print engine to reprint the last label See Set Reprint Mode on page 79 for more information Ifthe Reprint feature is disabled this input is ignored 28 V Fused at 500 mA See Figure 56 on page 141 for fuse location Caution Replace the fuse only with one of the same type and rating Power The Interface Power Supply Supplies power to external sensors as required r3 Note If operating with 28V signals only pin 7 may be used to supply power to pin 2 which creates a non isolated mode of operation 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Pin No Data Ports Applicator Interface Connector Table 20 Applicator Interface Connector Pin Configuration Continued Signal Name POWER GROUND 28 V DC Return Signal Type Ground Description The Interface Power Ground Note If pin 7 is used to supply power to pin 2 use this pin to ground pin 1 RIBBON LOW Output Asserted if the Ribbon Low feature is enabled and the amount of ribbon remaining on the supply spool is below a specific threshold level see Set Ribbon Low Mode on page 79 For print engines with the Ribbon Low Output parameter asserted HIGH or LOW depending on the ribbon low output mode selected See Set Ribbon Low Output on page 79 for more info
57. Guide 57512L 002 Rev A 125 126 Troubleshooting Print Engine Diagnostics Table 17 Control of Parameters Continued Parameter Controlled By J8 Interface Fixed J7 Interface Fixed Twinax Coax ID Communications Diagnostics Test Figure 48 Communications Diagnostics Test Label Note This test label prints upside down FS FO394 25 AA 5E 46 53 5E 46 4F 33 39 34 2C 32 35 5E 41 41 N 18 10 FDCOOO0 4E 2C 31 38 2C 31 30 5E 46 44 28 30 30 30 30 Jg Qu etae Qu 29 39 39 39 2D 39 39 39 39 SE 46 53 0D BA FOO 50 AAN 18 5E 46 4F 30 2C 35 30 5E 41 41 4E 2C 31 38 2C 10 FDCENTER STA 31 38 5E 46 44 43 45 4E 54 45 52 20 53 54 41 Do not perform the following test until all configuration and calibration parameters have been set For configuration information see Control Panel LCD Displays on page 57 This test is controlled from the control panel LCD display See Set Communications Mode on page 73 Figure 48 shows a typical printout from this test Turn the print engine power Off O and then back On I to exit this self test and return to normal operation 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Data Ports This section describes the standard communication ports available to connect the print engine to your computer or network Contents Parallel Data Porton iiu abate aon whoa aed don wave Soa RR anaes nd 128 Parallel Cabling Requirements 0000 0c eee
58. NT SIG RESYNCH MODE RIBBON LOW MODE REPRINT MODE WEB S MEDIA S RIBBON S MARK S MARK MED S MEDIA LED RIBBON LED MARK LED LCD ADJUST MODES ENABLED MODES DISABLED RESOLUTION 1344 8 MM FULL V60 13 0 5 gt FIRMWARE V30 33037 56 HARDWARE ID CUSTOMIZED CONFIGURATION COMPACT FLASH RAM MEMORY CARD ONBOARD FLASH FORMAT CONVERT P30 INTERFACE P31 INTERFACE P32 INTERFACE P34 INTERFACE IDLE DISPLAY 005 DISPLAY 007 POWER SUP 017 PAX170 RTS FW VERSION 09730704 RTC DATE 09 30 RIC TIME 115740 IN NONRESET CNTR 115740 IN RESET CNTR1 115740 IN RESET CNTR2 293691 CM NONRESET CNTR 293691 CM RESET CNTR1 293691 CM RESET CNTR2 NONRESET CNTR 46855 LABLS RESET CNTR1 46855 LABLS RESET CNTR2 HW 12418 04JDR080120 57340 D VH1 46855 LABLS FIRMWARE IN THIS PRINTER IS COPYRIGHTED 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Troubleshooting 119 Print Engine Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the print engine s mechanical assemblies or to determine if any printhead elements are not working Figure 45 shows a sample printout To perform a PAUSE self test complete these steps 1 Turn Off O the print engine 2 Press and hold PAUSE while turning the power On I Hold PAUSE until the first co
59. PL Il liliis 152 Bar Cod cT cTTMT 152 AAA cence a ee Boe See ee as 153 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 About This Document This section provides you with contact information document structure and organization and additional reference documents Contents Who Should Use This Document 2 How This Document Is Organized 2 0 020 o 2 Contacts as saxcacai ac dn or edad ida di a adiad Bava Aug diva wana ees 3 Document Conventions 00 eee 4 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 2 About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by any person who needs to operate or troubleshoot problems with the print engine How This Document Is Organized The User Guide is set up as follows Section Introduction on page 7 Description This chapter shows the operational controls and location of major components used when loading media and ribbon Print Engine Setup on page 13 This section provides the tasks that you must complete and the issues that you must consider before you load and configure your print engine Operations on page 33 If you have completed the tasks and resolved the issues in Print Engine Setup on page 13 follow the instructions in this chapter to load and calibrate your print engine Configuration on page 51 This section describes the con
60. RT PRINT SIG PULSE MODE Select Start Print Signal This parameter determines how the print engine reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the print engine Caution Start Print Signal is set by the applicator manufacturer and should not be changed unless the factory defaults have been reloaded Please make a note of it While other choices are valid the print engine must be returned to its designated setting for it to work properly Default PULSE MODE Selections PULSE MODE LEVEL MODE PULSE MODE Labels print when the signal transitions from HIGH to LOW LEVEL MODE Labels print as long as the signal is asserted LOW To change the value shown 1 Press the left or right oval to toggle between the options RESYHCH MODE FEED MODE Select Resynch Mode This parameter determines how the print engine reacts if the label synchronization is lost and the label top is not where expected Default FEED MODE Selections FEED MODE ERROR MODE FEED MODE TIf the label top is not where expected the print engine feeds a blank label to find the label top position ERROR MODE If the label top is not where expected the print engine stops enters Pause mode displays the message Error Condition Feed Label flashes the ERROR light and asserts the Service Required signal pin 10 on the Applicator Interface Connector To resynch the media to the top of
61. a guide 1 all the way out 5 A Caution The printhead may be hot and could cause severe burns Allow the printhead to cool Open the printhead assembly by unlatching the printhead latch 1 from the locking pin 2 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Operations 37 Load Media 6 See Figure 23 Thread the media under the upper guide post 1 below the pinch roller assembly 2 and under the printhead assembly 3 7 See Figure 23 Extend approximately 30 in 75 cm of media past the peel bar 4 Remove and discard the labels from this exposed media 5 Figure 23 Threading the Media 8 See Figure 24 Position the media 1 so that it is aligned with and just touching the inner media guide 2 9 See Figure 24 Position the outer media guide 3 so that it just touches the outer edge of the media 1 Figure 24 Aligning Media with the Media Guides 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 38 Operations Load Media 10 Press down on the pinch roller assembly 1 until it locks closed 11 Close the printhead assembly by rotating the printhead latch 1 until it latches onto the locking pin 2 12 Raise the peel roller latch 1 so that the peel roller assembly 2 pivots down 1 wal o O o POR E 2 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Operations 39 Load Media
62. age for downloadable objects Type I amp II Series C amp D PC Card Interface memory only Zebra printer driver for windows 3 X and 95 98 NT 2000 operating systems Advanced counter Additional Options Radio Frequency Identification RFID capability The R110PAXA comes equipped with an RFID reader antenna see the RFID Programming Guide for information about programming RFID labels You may install an RFID reader antenna in RFID ready print engines Contact an authorized Zebra RFID reseller for more information about the RFID option Linear PCMCIA cards available 8MB and 32MB ATA style PCMCIA or Compact Flash memory cards 32 64 128 256MB Additional fonts available UNICODE WGL4 through Swiss 721 Firmware Support for Downloadable TrueType Font 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Agency Approvals Specifications 147 Agency Approvals The agency approvals and product markings provided in this section apply only to the print engines specified 110PAX4 Non RFID or RFID Ready without RFID Reader Installed The following apply only to print engines that do not have RFID readers installed Agency Approvals IEC 60950 1 UL60950 1 CAN CSA C22 2 No 60950 1 03 EN55022 Class A EN61000 6 2 Product Markings cULus CE Mark FCC A ICES 003 VCCI C Tick CCC Gost R R110PAX4 or 110PAX4 with RFID Reader Installed The following apply only to print engines that have RFID readers insta
63. ata bits 71 date 81 delimiter character 74 format convert 80 format prefix 74 head resistor 77 host handshake 72 idle display 81 IP settings 82 label top 76 language 81 LCD 80 left position 76 maximum label length 61 media type 60 network configuration label as baseline 56 network ID 72 parallel communications 71 parity 72 print darkness 57 print method 60 print server settings 82 print width 60 protocol 72 resynch mode 78 RFID settings 86 RFID tag type 88 saving 53 serial communications 71 setting through control panel 52 start print signal 78 time 81 ZPL mode 74 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 printhead cleaning 95 head close setting 75 head resistor value setting 77 pressure adjustment 98 when to clean 92 printing specifications 151 product markings 147 protocol setting 72 R radiation exposure limits 1v read power change through control panel 87 recycling the printer 15 reflective media sensor 48 remove used ribbon 45 report shipping damage 15 reprint mode 79 requirements for installation 16 reset network option 85 restore factory default settings 53 network settings 53 resynch mode setting 78 Rewind mode selecting 59 RFID calibrate RFID tag from control panel 87 change read power through control panel 87 change write power through control panel 88 display tag data 89 error status 88 LCD displays 86 RFID tag typ
64. ate radio frequency energy and if not installed and used in accordance with the product manuals may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user s authority to operate the equipment To ensure compliance this print engine must be used with Shielded Communication Cables FCC Radiation Exposure Statement for print engines with RFID encoders This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Canadian DOC Compliance Statement This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Contents About This DOCUMENT siia eoe de dia al qim 1 Who Should Use This Document o occooccccc ess 2 How This Document Is Organized liliis 2 Contacts PRECII TIE 3 Web Site ccocrxia rerba REEX3 Re Equo X eel bbs a aed
65. ble 11 indicate that the print engine does not have enough memory to perform the function shown on the second line of the LCD Problem LCD Display OUT OF MEMORY CREATIMG BITMAP Table 11 Memory Errors Possible Cause Creating Bitmap The bitmap size label length width does not fit in available memory OUT OF MEMORY STORING BITMAP Storing Bitmap Not enough memory is available to store the bitmap created OUT OF MEMORY BUILOIMG FORMAT Building Format Label is too complex DUT OF MEMORY STORING FORMAT Storing Format Format is too large to fit in available memory OUT OF MEMORY STORING GRAPHIC Storing Graphic The graphic image is too large to fit in available memory OUT OF MEMORY STORIMG FONT Storing Font Not enough memory available to store the font Recommended Solution You may do any of the following Press PAUSE Send a HM ZPL command to the print engine to display the amount of free memory Then redesign the graphic format to fit available memory or remove items from memory to create more space Press PAUSE to skip the formatting step in process and proceed to the next step With the print engine paused press CANCEL The print engine skips the current label formatting process and goes to the next label Turn the print engine Off O and then On D to clear the print engine s memory 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05
66. bra Technologies AII specifications and designs are subject to change without notice Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of the results of use of or inability to use such product even if Zebra Technologies has been advised of the possibility of such damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Declaration of Incorporation iii DECLARATION OF INCORPORATION ZEBRA TECHNOLOGIES CORPORATION Declares that the following Information Technology Equipment Zebra PAXA Series complies with the following applicable directives and standards for the ITE Heavy Industry environment Applicable Directives and Supporting Standards 89 336 EEC EMC Directive EN55022 1998 Class A EN61000 6 2 EN61000 3 2 EN61000 3 3 W
67. cifications agency approvals and markings 147 bar codes 152 communications options 145 electrical 144 environmental conditions 144 fuses 144 media 149 physical 144 power cord 23 printing 151 ribbon 150 Zebra Programming Language ZPL II 152 specify RFID tag type 88 standard data ports 127 standard features 146 start print signal setting 78 storing the print engine 15 subnet mask 83 I tag stock described 28 Tear Off mode selecting 59 tear off bar cleaning 92 tear off position adjustment 59 technical support 3 temperature requirements 144 thermal transfer mode media scratch test 30 setting 60 time setting 81 timing diagrams for applicator signals 134 toggle positioning 97 top of label printer cannot detect 116 setting 76 transmissive media sensor adjusting 48 when to clean 92 transponders calibrate from control panel 87 troubleshooting checklist 102 communications problems 111 diagnostic tests 117 LCD error messages 103 print quality problems 107 types of media continuous roll media 29 fanfold media 29 non continuous roll media 28 RFID smart labels 29 U unpack the print engine 15 W web media 28 Web S setting 80 Wireless Print Server settings authentication type 83 default gateway 83 encryption 84 ESSID 83 IP address 83 IP protocol 82 MAC address 83 reset network 85 subnet mask 83 write power change through control panel 88
68. d to cool Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards The printhead is under temperature Continue printing while the printhead reaches the correct operating temperature If the error remains the environment may be too cold for proper printing Relocate the print engine to a warmer area The printhead data cable is not properly connected Caution Turn off O the print engine before performing this procedure Failure to do so can damage the printhead Turn Off O the print engine 2 Disconnect and reconnect the data cable to the printhead 3 Ensure that the cable connector is fully inserted into the printhead connector 4 Turn on I the print engine QUT OF MEMORY function There is not enough memory to perform the function specified on the second line of the error message Ensure that sufficient DRAM exists for the label length downloaded fonts graphics and images Ensure that the device such as FLASH memory or PCMCIA card is installed and not write protected or full Ensure that the data is not directed to a device that is not installed or available Refer to the Maintenance Manual for more information about the specified function 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 105 Troubleshooting Memory Errors Memory Errors The memory errors in Ta
69. darkness value and the print speed printed on the best test label Add or subtract the relative darkness value from the darkness value specified on the configuration label The resulting numeric value 0 to 30 is the best darkness value for that specific label ribbon combination and print speed If necessary change the darkness value to the darkness value on the best test label See Adjust Print Darkness on page 57 If necessary change the print speed to the same speed as on the best test label See Adjust Print Speed on page 57 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 124 Troubleshooting Print Engine Diagnostics FEED and PAUSE Self Test To perform a FEED and PAUSE self test complete these steps Performing this self test temporarily resets the print engine configuration to the factory default values These values are active only until power is turned off unless you save them permanently in memory If the factory default values are permanently saved a media calibration procedure must be performed and you must reset the head resistance value and the applicator port setting to their required values 1 Turn Off O the print engine 2 Press and hold FEED and PAUSE while turning the power On I 3 Hold FEED and PAUSE until the first control panel light turns off The print engine configuration is temporarily reset to the factory default values No labels print at the end of this test
70. dem Connection When the print engine is connected via its RS 232 interface to Data Communication Equipment DCE such as a modem use a standard RS 232 straight through interface cable Figure 51 shows the connections required for this cable Figure 51 RS 232 Cable Connections DTE DCE Printer Modem etc RXD receive data TXD transmit data DTR data terminal ready SG signal ground DSR data set ready RTS request to send lt gt CTS clear to send o o Oa FW N 2 3 4 5 6 7 8 9 5 VDC signal source NOTE Pin 1 is unused and unterminated at the printer 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 134 Data Ports Applicator Interface Connector Applicator Interface Connector An external DB 15 connector is present on the rear panel of the print engine for communication with a customer applicator An optional DB 15 to DB 9 adapter cable Zebra part number 49609 is available to accommodate existing DB 9 interfaces Applicator Signals The print engine communicates with a customer applicator through a series of signals on the pins in the DB 15 connector Each pin causes different things to happen when the signal is active asserted or not active deasserted Applicator Interface Connector Pin Configuration on page 135 provides additional information about each pin and signal The following timing diagrams show how applicator signals function in each applicator mode during the
71. dress from the server Default ALL Selections ALL GLEANING ONLY RARP BOOTP DHCP DHCP AND BOOTP PERMANENT Note Use of GLEANING ONLY is not recommended when the y 7 Wireless Print Server is installed To change the value shown 1 Press the left or right oval to scroll through the options Appears only when the ZebraNet Wireless Print Server is installed These parameters appear after the system recognizes the existence of a ZebraNet print server wired or wireless After the print server is recognized all zeroes 000 000 000 000 will display until the print engine obtains an IP address or defaults to address 192 168 254 254 Ao card supports LEAP If a wireless password is set you must enter the wireless password not the print engine password to access this parameter This parameter appears 1 when no wireless card is inserted or 2 when the wireless card is associated to the WLAN and the 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration 83 Control Panel LCD Displays Table 7 Print Server Parameters Page 2 of 4 Parameter Action Explanation ee MR ag 2242422 E 0 0E024 0 Specify IP Address IP ADDRESS BAG aaa aaa aad This parameter allows you to select the IP address if PERMANENT was chosen in IP PROTOCOL If a dynamic option was chosen the user cannot select the address To change the value shown 1 Press the left oval to move the cursor 2 Press the
72. e 88 RFID test 86 smart labels 29 ribbon adhesive test 31 determining coated side 30 loading 40 low ribbon output 79 low ribbon warning 79 ordering 3 removal 45 ribbon LED setting 80 RIBBON light 11 ribbon tensioning system parameters 80 scratch test 31 specifications 150 when to use 30 Index 157 RIBBON IH message 104 RIBBUH OUT message 103 Ribbon S setting 80 ribbon sensor adjusting 48 calibration procedure 70 location 93 sensitivity calibration 47 when to clean 92 roll media described 28 RS 232 serial interface 25 connections 132 RTC Real time clock setting date 81 idle display 81 time 81 S sales 3 schedule for cleaning 92 scratch test media type 30 ribbon coated side 31 self tests 117 CANCEL 118 communications diagnostics 126 FEED 120 FEED and PAUSE 124 PAUSE 119 Power On Self Test POST 117 Sensor Profile calibration description 47 sensors adjustment 48 calibration methods 46 locations 93 sensor profile 69 serial port pin configuration 131 setting serial communications 71 settings 130 setup checklist 14 unpack the print engine 15 Setup mode enter Setup mode 52 exit Setup mode 53 LCD messages 57 passwords 54 SETUP EXIT button description 9 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 158 Index shipping report damage 15 reshipping the print engine 15 short calibration 46 smart labels 29 spe
73. e 12 14 05 COMMUNICATIONS NORMAL MODE Parameter Configuration 73 Control Panel LCD Displays Table 6 Print Engine Parameters Page 17 of 25 Action Explanation Set Communications Mode The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the print engine and the host computer When DIAGHOSTICS is selected all data sent from the host computer to the print engine prints as straight ASCII characters with the hex value below the ASCII text The print engine prints all characters received including control codes like CR carriage return A sample printout is shown in Communications Diagnostics Test on page 126 Notes on diagnostic printouts are defined as follows FE indicates a framing error OE indicates an overrun error PE indicates a parity error NE indicates noise Default NORMAL MODE Selections NORMAL MODE DIAGNOSTICS To change the value shown l Press the left or right oval to toggle between the options 2 Forany errors check that your communication parameters are correct 3 Setthe print width equal to or less than the label width used for the test See Set Print Width on page 60 for more information CONTROL PREFIX lt mTEH Set Control Prefix Character The print engine looks for this two digit hex character to indicate the start of a ZPL ZPL II control instruction The H that is displayed indicates Hexadecimal and is not part o
74. e changes to enable additional parameters related to the early warning system 3 Enter Setup mode again and go to the following parameters to enter the printhead cleaning interval and the printhead life HERD CLERHIHG 450M 1476 FT Set Printhead Cleaning Interval for Early Warning This parameter appears only when Early Warning is enabled for maintenance This value should correspond to the length of the media or ribbon roll that you are using Default 450 M 1476 FT Range 100 M 328 FT to 450 M 1476 FT in 50 M increments To change the value shown 1 Press the left or right oval to set the printhead cleaning interval to the desired number of inches of media or ribbon When the printhead reaches the set length WARHIHG CLERH PEIHTHERD appears on the LCD If the alert function is enabled an alert is also sent When the printhead is opened and then closed after a printhead cleaning warning is received the LCD prompts with HEAD CLERHELD HERD CLERHED HO YES Reset Printhead Cleaning Counter for Early Warning This parameter appears only when Early Warning is enabled for maintenance To reset the printhead cleaning counter 1 Did you clean the printhead a Ifyou cleaned the printhead press the right oval to select YES b Ifyou did not clean the printhead press the left oval to select HQ 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration 65 Control Panel LCD Displays Table 6
75. e main frame by the number of dots selected negative numbers shift printing toward the main frame The displayed value represents dots Default 0000 Range 9999 to 9999 dots To change the value shown 1 Press the left oval to move the cursor 2 Press the right oval to change between and to increase the value of the digit 3 Fora negative value enter the value before changing to the minus sign 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration 77 Control Panel LCD Displays Table 6 Print Engine Parameters Page 21 of 25 Parameter HEAD RESISTOR azg OHMS Action Explanation Set the Printhead Resistor Value Caution This parameter should be changed only by qualified service personnel Do not set the value higher than that shown on the printhead Setting a higher value may damage the printhead This value is preset at the factory to match the resistance value of the printhead It does not need to be changed unless the printhead or the main logic board is replaced Initial Value Factory set to match the printhead shipped with your print engine Default Value 0500 Range 0500 to 2000 To set the printhead resistor value 1 Before replacing the printhead look for the label that shows the resistance value Q value of the new printhead Make note of this setting before installing the new printhead 2 Press the left oval to move to the next digit position 3 Press the r
76. e the print engine The platen roller is dirty See Clean the Printhead and Platen Roller on page 95 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 110 Troubleshooting Print Quality Problems Problem Vertical image or label drift Table 12 Print Quality Problems Continued Possible Cause The print engine is using noncontinuous labels but is configured in continuous mode Recommended Solution Configure the print engine for non continuous and run calibration routine if necessary Improperly calibrated media sensor See Calibrate Media and Ribbon Sensor Sensitivity on page 70 The platen roller is dirty Clean the platen roller See Clean the Printhead and Platen Roller on page 95 Improper printhead pressure settings toggles Adjust the printhead pressure to ensure proper functionality Improperly loaded ribbon or media Verify that the print engine is loaded properly Incompatible media Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed Media must not exceed minimum specifications for mode of operation The bar code printed on a label does not scan The bar code is not within specifications because the print is too light or too dark Perform the FEED Self Test on page 120 Adjust the darkness or print speed settings as necessary Not enough blank space around the bar code Leave at leas
77. ections HI MED LOW To change the value shown 1 Press the left or right oval to scroll through the options 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 88 Configuration Control Panel LCD Displays Table 8 RFID Parameters Page 3 of 4 Parameter RFID WRITE Pur HI Action Explanation View or Change RFID Write Power This parameter displays the current value for RFID write power Default HI Selections HI MED LOW To change the value shown 1 Press the left or right oval to scroll through the options RFIO ERE STATUS RFID Error Status During an error condition an error message shows on the second line of the display This field cannot be modified RFID TAG TYPE Specify RFID Tag Type Select the RFID tag type that you are using If the tag type is not listed you may not be able to use the labels with your print engine Selections e CLASS 1 64 BIT CLASS 1 96 BIT e ISO18000A ISO18000B NONE e CLASS 0 e CLASS 0 GEN2 To change the value shown 1 Press the left or right oval to scroll through the options 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration 89 Control Panel LCD Displays Table 8 RFID Parameters Page 4 of 4 Parameter RFIO TAG DATA Action Explanation Read and Display RFID Tag Data When this option is selected the reader attempts to read a tag over the RFID antenna even if the printhead is open Resu
78. ed from the Applicator Port A pause was received as part of the label format DATA No data being Data is processing or printing is The print engine is receiving data Green received or taking place No data is being from or sending status information processed received to the host computer MEDIA Normal operation Out of media print engine is Yellow Media properly paused LCD displays error message loaded and PAUSE light is ON 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Introduction 11 Control Panel Table 2 Control Panel Lights Continued LED OFF Indicates ON Indicates FLASHING Indicates RIBBON Normal operation Ribbon in while print engine is in Yellow Ribbon properly direct thermal mode or no ribbon loaded loaded while the print engine is in thermal transfer mode The print engine is paused LCD displays error message and PAUSE light is ON ERROR No print engine A print engine error exists Check Orange errors the LCD for status 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A Introduction Power On Off Switch 12 Power On Off Switch The print engine power switch is located to the side of the control panel as shown in Figure 5 When this switch is placed in the ON I position the POWER light turns on and the print engine automatically performs a Power On Self Test POST For more information see Power On S
79. edia path Solvent 1500 ft or 450 m of ribbon Ribbon sensor Air blow Door open sensors Air blow Monthly and as needed Tear off peel off bar Solvent Clear plastic antenna cover Air blow RFID print engines Use Preventative Maintenance kit part number 47362 or a solution of 90 isopropyl alcohol and 1096 deionized water Clean the Exterior Clean the outside surfaces of the print engine with a lint free cloth Use a mild detergent solution or desktop cleaner sparingly as needed Caution Do not use harsh or abrasive cleaning agents or solvents 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Routine Maintenance 93 Clean the Media Compartment Clean the Media Compartment Remove any accumulated dirt and lint from the interior of the print engine using a soft bristle brush and or vacuum cleaner This area should be inspected every time a new ribbon is loaded Clean the Sensors To ensure proper operation of the print engine all sensors should be cleaned on a regular basis The sensors are shown in the following See Figure 36 for the media sensors See Figure 37 on page 94 for the door open sensor See Figure 38 on page 94 for the ribbon sensor and ribbon sensor reflector Figure 36 Media Sensor Locations Right Hand Unit Shown 1 Upper transmissive media sensor 2 Reflective media sensor 3 Lower transmissive media sensor 12 14 05 110PAX4 R110PAX4 User
80. eeds to be labeled and described A table that contains the labels and descriptions follows the graphic Figure 1 provides an example Figure 1 Sample Figure with Callouts 1 2 1 3 a I Geo 306 Y 1 0 PAUSE DATA MEDIA RIBBON ERROR POWER CO C CO C C CD NEXT 31D X SETUP EXIT CANCEL 1 Buttons 2 Liquid Crystal Display LCD 3 Lights LEDs 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 6 About This Document Document Conventions 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Introduction This chapter shows the operational controls and location of major components used when loading media and ribbon Contents Print Engine Exterior View 0 20 0 0 ce I eee 8 Control Panel sisse sanea cane chad Ges GEER GHEE ER ER GRRE SARE DERE SE ACERS BoE 9 Control Panel Buttons eee 9 Control Panel Indicator Lights LEDs llli 10 Power On Off Switch oooooooo llle 12 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 8 Introduction Print Engine Exterior View Print Engine Exterior View Print engines are available in a right hand configuration media moves from left to right Figure 2 and a left hand configuration media moves from right to left Figure 3 Figure 2 Right Hand RH Print Engine Power on off switch Control panel Media door Electronics cover A
81. eee eee eee 128 Parallel Port Interconnections 00000 eee ee 128 Serial Data POM ee sesmssons nan aiara bE eee 130 Hardware Control Signal Descriptions sasaaa aaeeea 130 Pin Configurations drama a RU ee RE RUP ce DEE e 131 RS 232 Interface Connections 000 0c eee eee ee 132 Applicator Interface Connector 2 200 eee eee eee eee 134 Applicator Signals 00 0c cece eee 134 Applicator Interface Connector Pin Configuration 22 005 135 Jumper Configurations and Pinouts for 5 V I O Operati0N 139 Pinouts for 24 28 V I O Operation oooooocoococoo e eee eee eee eee 140 Fuse and Jumper Locations 141 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 128 Data Ports Parallel Data Port Parallel Data Port The parallel data interface supports IEEE 1284 bidirectional parallel communications in nibble mode The parallel interface provides a means of communication that typically is faster than the serial interface methods In this method the bits of data that make up a character are sent all at one time over several wires in the cable one bit per wire When communicating via the parallel port the values selected on the print engine must be the same as those used by the host equipment connected to the print engine Port selection for status information is determined by the channel sending the request The parallel port can be set for b
82. elf Test on page 117 Figure 5 Power Switch Location Right Hand I Hd 1 0 mes COOOOOoO 0 0 7 CALBRATI 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Print Engine Setup This section provides the tasks that you must complete and the issues that you must consider before you load and configure your print engine Contents Before You Begin 0 020 c eect ete eens 14 Handling the Print Engine 00 cee eee eee 15 Unpack and Inspect the Print Engine llle 15 Store the Print Engine 0 2000 c cette eee 15 Ship the Print Engine 2 000 o 15 Recycle the Print Engine 0 eee eee 15 Print Engine Installation 0 0 0 eee eee 16 Requirements 2 0 0 0 00 cece ete 4n 16 Dimensions and Clearance Needs 0000 00 e cece eee eee lesen 17 Install the Print Engine in an Applicator llli 20 Connect the Print Engine to a Power Source 2002000 0c eee eee eeee 22 Power Cord Specifications 00000 c cee eee 23 Select a Communication Interface 0 0 0 0 cet 24 Connector Locations 0 0000 eee eee 24 Types of Connections 00 000 cece eee 25 Data Cable Requirements 2 0000 cc eee eee eee 27 Types of Media ce cese cece seca ceee ee kea na a e E E E rn 28 Ribbon Overview 30 When to Use Ribbon ooooocccccnr anaana eee 30 Coated Side of Ribb
83. es not require ribbon To check if you are using direct thermal media perform the label scratch test in When to Use Ribbon on page 30 If you are using ribbon intentionally with direct thermal media increase the darkness level but note that high darkness levels may decrease printhead life You may wish to perform the FEED Self Test on page 120 to determine the ideal darkness setting Incorrect or uneven printhead pressure Set the pressure to the minimum needed See Printhead Pressure Adjustment on page 98 Smudge marks on labels Media or ribbon is not designed for high speed operation Replace supplies with those recommended for high speed operation Misregistration skips labels The print engine is not calibrated Recalibrate the print engine Improper label format Use correct label format Misregistration and misprint of one to three labels The platen roller is dirty See Clean the Printhead and Platen Roller on page 95 Media does not meet specifications Use media that meets specifications Vertical drift in top of form position Normal tolerances of mechanical parts and print engine modes Note A vertical drift of 4 to 6 dot rows approximately 0 5 mm is within normal tolerances 1 Calibrate the print engine 2 Adjust the label top position setting See Adjust Label Top Position on page 76 The print engine is out of calibration Recalibrat
84. es of Connections 00 0c eee 25 Data Cable Requirements 0 00000 ccc eee 27 Types of Media cics crena treeneri en a na ea ll mrs 28 Ribbon Overview 0 0 eee eee eee eee nas 30 When to Use Ribbon 0 0 cc eee teen ene 30 Coated Side of Ribbon 0 002 eee 30 SPC PGIGUONS 22505 coke dead dia re pde 33 Load Medid sesse xm Re RR Red Se A XO nos A eee does HG es 34 Load RIDDON cocoa baaa daa lis de dla MRS SS Bases 40 Remove Used RibbON occcccococ rr 45 Calibrate the Print Engine 0 000 eee 46 Adjust Ribbon and Media Sensors 0 0 cc eee ees 48 Ribbon Sensor 48 Reflective Media Sensor 00000 cece eee 48 Transmissive Media Sensor 0000 cece cette tees 48 Es CONAGUA s wax d 64 594 437 233 3 DIN RUE A 51 Setup Mode ebbe RE RE REOR E OE be ewe E re eg Rh 52 Enter Setup Mode o o oooccoco lr 52 Exit Setup Mode 53 Change Password Protected Parameters 000 c cece eee eee eee ese 54 Default Password Value 0 00 cece eee 54 Disable the Password Protection Feature 0 000 54 Print a Configuration Label 0 00 00 cee eee 55 Print a Network Configuration Label llli eee 56 Control Panel LCD DisplayS oooocoooccocc eee eee 57 Print Server LCD Displays oooooccccooo ee 82 RFID LCD Displays ssssseeeese re 86 57512L 002 Rev A 110PAX4 R110PAX4 User Guide
85. eue 3 The Americas sunm ds a a REOGAqenx use gom bas Hoe wade aeg E a Re na 3 Europe Africa Middle East and India eee 3 ASla Pacifie 2s oes hl eb dP ta Did bbw cdd dra S haa 3 Document Conventions llle ha 4 1 lntroducti bce rar tapa Car eU CER HC a 7 Print Engine Exterior View 00 0c rn 8 Control Panel 9 Control Panel Buttons 0 0 00 err 9 Control Panel Indicator Lights LEDs 0 00000 eee eee 10 Power On Off Switch 0 e 12 2 Print Engine Setup socccuceea ee ucicuicsewie sede dus bedesa dea wees 13 Before You Begin 1 2 2 nanana aaea 14 Handling the Print Engine 00 0 rre 15 Unpack and Inspect the Print Engine liliis 15 Store the Print Engine llli 15 Ship the Print Engine o oocccoccocccccc e 15 Recycle the Print Engine 0 0 0 0 ee ese 15 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A vi Contents Print Engine Installation liliis m III 16 Requirements sin c re Exe RRGRRG E ELEXGGG4 E Fc ma 16 Dimensions and Clearance NeedS ococcccccc o 17 Install the Print Engine in an Applicator 0 llle eee 20 Connect the Print Engine to a Power Source 00 00 eee eee 22 Power Cord Specifications ooooooccccconooocne 23 Select a Communication Interface 0 0 0 eee 24 Connector Locations asasan ccc eee ee eee eee eens 24 Typ
86. f O and then back On I too quickly for the RFID reader to initialize properly Wait at least 10 seconds after turning the print engine power off before turning it back on 1 Turn Off O the print engine 2 Wait 10 seconds 3 Turn On B the print engine 4 Check for the RFID parameters in Setup mode or for RFID information on a new configuration label The print engine is unable to communicate with the RFID reader Turn Off O the print engine Wait 10 seconds Turn On I the print engine 2 2 NM oa If the problem persists you may have a bad RFID reader or a loose connection between the RFID reader and the print engine Contact Technical Support or an authorized service technician for assistance The print engine is RFID ready but no reader is installed Contact an authorized Zebra RFID reseller to acquire a reader for your print engine 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 113 114 Troubleshooting RFID Problems Table 14 RFID Problems Continued Problem Possible Cause Recommended Solution The print engine The print engine calibrated the 1 Select FEED for the MEDIA POWER UP and stops at the RFID label length only to the RFID HERD CLOSE parameters see Select Media inlay inlay instead of to the interlabel Power Up Option on page 75 or Select Head gap Close Option on page 75 2 Manually calibrate the print engine see Calibrate Media and Ribbon
87. f the above suggestions correct the problem review this checklist a a Perform one or more of the self tests given in Print Engine Diagnostics on page 117 Use the results to help identify the problem If you are still having problems see Contacts on page 3 for customer support information 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Troubleshooting 103 LCD Error Messages LCD Error Messages The LCD displays messages when there is an error See Table 10 for LCD errors the possible causes and the recommended solutions Table 10 LCD Error Messages ERE Display ET Possible Cause Recommended Solution Print Engine Condition In thermal transfer mode ribbon is Load ribbon correctly ERROR COMDITION not loaded or incorrectly loaded RIBBOH OUT In thermal transfer mode the 1 Load ribbon correctly The print engine stops ribbon sensor is not detecting 2 Calibrate the sensors See RIBBON light ON ERROR ribbon that is loaded incorrectly Calibrate Media and Ribbon light flashes Sensor Sensitivity on page 70 In thermal transfer mode mediais 1 Load media correctly blocking the ribbon sensor 2 Calibrate the sensors See Calibrate Media and Ribbon Sensor Sensitivity on page 70 In thermal transfer mode the 1 Print a sensor profile See Print print engine did not detect the Sensor Profile on page 69 The ribbon even though it is loaded ribbon out threshold marked by correctly the
88. f the value r3 Note Do not use the same hex value for the control format and delimiter character The print engine must see different characters to work properly Default 7E tilde displayed as a black square Range 00 to FF To change the value shown 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 74 Configuration Control Panel LCD Displays Table 6 Print Engine Parameters Page 18 of 25 Parameter FORMAT PREFIX lt gt SEH Action Explanation Set Format Prefix Character The format prefix is a two digit hex value used as a parameter place marker in ZPL ZPL II format instructions The H that is displayed indicates Hexadecimal and is not part of the value The print engine looks for this hex character to indicate the start of a ZPL ZPL II format instruction See the ZPL II Programming Guide Volume I for more information delimiter character The print engine must see different characters to work properly Default 5E caret Range 00 to FF Note Do not use the same hex value for the control format and To change the value shown 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit DELIMITER CHAR lt gt 20H Set Delimiter Character The delimiter character is a two digit hex
89. figuration ZPL and WebView Head Close Configuration ZPL and WebView Backfeed Configuration ZPL and WebView Label Top Configuration ZPL and WebView Left Position Configuration ZPL and WebView Head Resistance Configuration must match head resistance label value ZPL and WebView Verifier Port Configuration ZPL and WebView Applicator Port Configuration ZPL and WebView Start Print Signal Configuration ZPL and WebView Resynch Mode Configuration ZPL and WebView Ribbon Low Mode Configuration ZPL and WebView Reprint Mode Configuration ZPL and WebView Web Sensor Configuration ZPL and WebView Media Sensor Configuration ZPL and WebView Ribbon Sensor Configuration ZPL and WebView Mark Sensor Configuration ZPL and WebView Mark Media Sensor Configuration ZPL and WebView Media LED Configuration ZPL and WebView Ribbon LED Configuration ZPL and WebView Mark LED Configuration ZPL and WebView LCD Adjust Configuration and WebView Modes Enabled ZPL and WebView Modes Disabled ZPL and WebView Resolution Fixed head type switch Socket 1 ID Fixed option EPROMS Firmware Fixed code EPROMS Configuration Configuration and WebView Memory Fixed SIMM size and 1 MB standard B Memory Fixed option card J12 Interface Fixed J11 Interface Fixed J10 Interface Fixed J9 Interface Fixed 12 14 05 110PAX4 R110PAX4 User
90. he ribbon if used Close the printhead Press the right oval to continue The print engine performs an auto calibration During this process the print engine checks the readings for the media and ribbon based on the new scale established determines the label length and determines the print mode To see the new readings on the new scale print a sensor profile 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration 71 Control Panel LCD Displays Table 6 Print Engine Parameters Page 15 of 25 Parameter PARALLEL COMM BIDIRECTIONAL Action Explanation Set Parallel Communications Select the communications port that matches the one being used by the host computer Default BIDIRECTIONAL Selections BIDIRECTIONAL UNIDIRECTIONAL To change the value shown 1 Press the left or right oval to scroll through the options SERIAL COMM RS2322 Set Serial Communications Select the communications port that matches the one being used by the host computer Important Do not change this parameter from the default The print engine supports only RS 232 This parameter will be eliminated in a future version of the firmware Default RS232 Selections RS232 RS422 485 RS485 MULTIDROP To change the value shown 1 Press the left or right oval to scroll through the options BRUD 36646 Set Baud The baud setting of the print engine must match the baud setting of the host computer fo
91. ically exits Setup mode and the control panel displays PRIMTER READY If you exit Setup mode while initialization is still in process the control panel display flashes between the phrases CHECK IMG E MEMORY and PRINTER IDLE Note Depending on the amount of free FLASH memory initialization may take up to 1 minute to complete 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration 69 Control Panel LCD Displays Table 6 Print Engine Parameters Page 13 of 25 Parameter SENSOR PROFILE PRIHT Action Explanation Print Sensor Profile The sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or if it experiences difficulty in determining web location Figure 34 shows a sensor profile If the sensitivity of the media and or ribbon sensors must be adjusted use Calibrate Media and Ribbon Sensor Sensitivity on page 70 to adjust sensor sensitivity Figure 34 Sensor Profile 100 090 MEDIA 060 RIBBON WEB _ 040 020 000 RIBBON n MEDIA MEDIA MEDIA MEDIA MEDIA To print a sensor profile Press the right oval to start this standard calibration procedure and print a media sensor profile 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 70 Configuration Control Panel LCD Displays Table 6 Print Engine Parameters Page 14 of 25 Pa
92. ication options installed in the print engine You may use any available connection to send commands and label formats from a host computer to the print engine Caution Connecting a data communications cable while the power is ON may damage the print engine Note You must supply all interface cables for your application Refer to Data Cable 4 Requirements on page 27 for specific cable requirements Connector Locations Refer to Figure 14 The print engine comes standard with both an Electronics Industries Association EIA RS 232 serial interface DB 9 connector and an IEEE 1284 bidirectional parallel interface You may use either of these interface methods to send commands and label formats from a host to the print engine Figure 14 Cable Connections Left Hand Right Hand 1 DB 15 applicator interface port 2 Parallel interface connector 3 DB 9 serial interface connector 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Print Engine Setup 25 Select a Communication Interface Types of Connections The method of connecting the print engine to a data source depends on the communication options installed in the print engine and the host This section provides basic information about common interfaces When communicating via the serial data port RS 232 the baud rate number of data and stop bits the parity and the XON XOFF or DTR control should be set to match tho
93. id not print 111 language changing from unreadable language 115 selection 81 LCD error messages 103 LCD messages adjust LCD settings 80 language selection 81 Setup mode 57 LEFT and RIGHT oval button descriptions 9 liability ii lights on control panel 10 list settings all settings 66 bar codes 65 fonts 65 formats 66 images 66 network 66 setup 66 load factory defaults 53 Index 155 loading media 34 ribbon 40 long calibration 46 low ribbon warning 79 MAC address 83 mark LED setting 80 Mark Med S setting 80 maximum label length setting 61 media continuous roll media 29 fanfold 29 loading 34 media LED setting 80 non continuous roll media 28 ordering 3 RFID smart labels 29 setting media type 60 specifications 149 types of media 28 media and ribbon sensor calibration procedure 70 media compartment cleaning 93 MEDIA light 10 media path cleaning 92 media power up setting 75 Media S setting 80 media scratch test 30 media sensor adjustments 48 locations 93 print sensor profile 69 sensor sensitivity calibration 47 modem connection 133 N network configuration label printing 56 printing using List Network command 66 network ID setting 72 NEXT button description 9 non continuous media described 28 setting media type 60 non isolated mode for applicator control signals 28V operation 140 5V operation 139 12 14 05 110PAX4 R110PAX4 User Guide
94. idirectional or unidirectional communication The default setting is bidirectional Parallel Cabling Requirements See IEEE 1264 Bidirectional Parallel on page 26 for basic cabling information A standard 36 pin parallel connector is available on the back of the print engine for connection to the data source An IEEE 1284 compatible bidirectional parallel data cable is required when this communication method is used The required cable must have a standard 36 pin parallel connector on one end that is plugged into the mating connector located at the rear of the print engine The other end of the cable connects to the printer connector at the host computer Port selection for status information is determined each time the print engine is turned on Parallel Port Interconnections Table 18 shows the pin configuration and function of a standard computer to printer parallel cable Table 18 Parallel Cable Pin Configuration 36 Pin Connectors Description 1 nStrobe HostClk 2 9 Data Bits 1 8 10 nACK PtrClk 11 Busy PtrBusy 12 PError ACKDataReq 13 Select Xflag 14 nAutoFd HostBusy 15 Not used 16 17 Ground 18 5 V at 750 mA The maximum current draw may be limited by option configuration 19 30 Ground 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Data Ports 129 Parallel Data Port Table 18 Parallel Cable Pin Configuration Continued 36 Pin Connectors Description
95. ifferent save option by pressing the left or right oval in the previous step 6 Repeat this process if necessary until you reach the desired language The LCD is missing The LCD may need replacing Call a service technician characters or parts of characters Changes in Parameters are set incorrectly 1 Set parameters and save permanently parameter settings 2 Turn the print engine power Off O and did not take effect then On I A ZPL command turned offthe Refer to the ZPL Programming Guide or call a ability to change the parameter service technician A ZPL command changed the Refer to the ZPL Programming Guide or call a parameter back to the previous service technician setting If the problem continues there Call a service technician may be a problem with the main logic board 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 116 Troubleshooting Miscellaneous Print Engine Problems Table 15 Miscellaneous Print Engine Problems Continued Problem The print engine fails to calibrate or detect the top of the label Possible Cause The print engine was not calibrated for the label being used Recommended Solution Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 70 The print engine is configured for continuous media Set the media type to noncontinuous media See Set Media Type on page 60 The driver
96. ify RFID Tag Type on page 88 If the tag type is not listed you may not be able to use the labels with your print engine The print engine is unable to communicate with the RFID reader 1 2 3 4 Turn Off O the print engine Wait 10 seconds Turn On I the print engine If the problem persists you may have a bad RFID reader or a loose connection between the RFID reader and the print engine Contact Technical Support or an authorized Zebra RFID service technician for assistance The settings are incorrect in your label designer software The software settings override the print engine settings Make sure that the software and print engine settings match You are using an incorrect programming position particularly if the tags being used are within print engine specifications Do one or more of the following as necessary Check the programming position being used with the RS command or the program position setting in your label designer software If the position is incorrect change the setting Select RESTORE for the RFID TAG CRL IB parameter see Calibrate RFID Tag on page 87 You are sending RFID ZPL commands that are incorrect Radio frequency RF interference from another RF source Do one or more of the following as necessary Move the print engine away from fixed RFID readers Make sure that the media door is closed at all times during RFID programming
97. ight oval to increase the value of the digit APPLICATOR PORT OFF Set Applicator Port Mode Determines the action of the applicator port Note Set this value as suggested by the applicator manufacturer Default OFF Selections OFF MODE 1 MODE 2 MODE 3 MODE 4 OFF The applicator port is off MODE I Asserts the END PRINT signal low while the print engine is moving the label forward MODE 2 Asserts the END PRINT signal high while the print engine is moving the label forward MODE 3 Asserts the END PRINT signal low for 20 milliseconds when a label has been completed and positioned Not asserted during continuous printing modes MODE 4 Asserts the END PRINT signal high for 20 milliseconds when a label has been completed and positioned Not asserted during continuous printing modes To change the value shown 1 Press the left or right oval to scroll through the options 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 78 Configuration Control Panel LCD Displays Table 6 Print Engine Parameters Page 22 of 25 Parameter ERROR ON PAUSE EHRELED Action Explanation Set Applicator Error Signal When Print Engine Pauses When this option is enabled and the print engine is paused the print engine sets the applicator error state Default ENABLED Selections ENABLED DISABLED To change the value shown 1 Press the left or right oval to toggle between the options STA
98. ine 14 86 in 377 mm 23 049 in 585 5 mm 15 389 in 390 9 mm T y 066e6e060060000000096 000000000000000 0000000000000000 000000000000000 0000000000000000 000000000000000 0000000000000000 000000000000000 0000000000000000 000000000000000 0000000000000000 000000000000000 0000000000000000 e 00000000000000 6e0000000000000 e0000000000000 060090600000000000 06000000000000 06000000000000000 ec0e200000000000 e 006800000000000 60000000000000 e000e80000000000 0e 60600000000000 1 454 in 36 9 mm A A 10 356 in 263 0 mm 4 500 in 0 394 in 10 0 mm 0 613 in 15 57 mm First Dot Row 0 520 in 13 21 mm Media Ribbon Edge 114 3 mm Max Width Label and Liner 24 066 in 573 2 mm 184 3 mm 8 582 in 218 0 mm gt 16 406 in 378 6 mm 7 257 in gt 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Figure 8 Rear View of Right Hand Print Engine Print Engine Setup Print Engine Installation
99. ion is enabled an alert is also sent When the printhead is opened and then closed after a media warning is received the LCD prompts with MEDIA REPLRCED 3 If you replaced the media press the right oval to select ES to clear the warning and reset the label counter If you did not replace the media press the left oval to select H 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Parameter Configuration 63 Control Panel LCD Displays Table 6 Print Engine Parameters Page 7 of 25 MEDIA REPLACED Ho YES Action Explanation Reset Media Counter for Early Warning This parameter appears only when Early Warning is enabled for media To reset the media counter 1 Did you replace the media a If you replaced the media press the right oval to select ES b If you did not replace the media press the left oval to select HO RIBEON LEHIGTH 456M 1476 FT Set Ribbon Length for Early Warning This parameter appears only when Early Warning is enabled for media and the print engine is set for Thermal Transfer operation Default 450 M 1476 FT Range 100 M 328 FT to 450 M 1476 FT in 50 M increments To change the value shown 1 Press the left or right oval to set the value to match the length of the ribbon that you are using Based on the number entered when the print engine detects that less than 15 of the ribbon remains WARHIHG RIBBON LOW appears on the LCD If the alert function is enabled
100. ired and wireless network settings back to factory defaults 3 Press NEXT to select the displayed choice When the configuration and calibration sequence is done PRINTER FREAD displays 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 54 Configuration Change Password Protected Parameters Change Password Protected Parameters Certain parameters including the communication parameters are password protected by factory default Caution Do not change password protected parameters unless you have a complete understanding of the parameters functions If the parameters are set incorrectly the print engine may function unpredictably The first time that you attempt to change a password protected parameter the print engine displays ENTER PASSWORD Before you can change the parameter you must enter the four digit numeric password After you have entered the password correctly you do not have to enter it again unless you leave Setup mode by pressing SETUP EXIT or by turning Off O the print engine To enter a password for a password protected parameter complete these steps 1 At the password prompt use the left oval to change the selected digit position 2 When you have selected the digit that you wish to change use the right oval to increase the selected digit value Repeat these two steps for each digit of the password 3 After entering the password press NEXT The parameter you selected to change is disp
101. ition tolerances Vertical concurrent labels 0 040 in 1 0 mm in Applicator mode Horizontal 0 040 in 1 0 mm Total thickness including liner 0 0058 in to 0 010 in 0 148 mm to 0 256 mm Interlabel Gap Minimum 0 079 in 2 mm Transmissive Sensor Preferred 0 118 in 3 mm Maximum 0 157 in 4 mm Notch Size W x L 0 25 in x 0 12 in 6 mm x 3 mm Position On inside edge 0 8 in 20 mm from leading edge of media Hole Minimum 0 125 in 3 2 mm Position 0 25 to 3 0 in 6 3 to 76 2 mm from inside edge 0 8 in 20 mm from leading edge of media Black Mark Vertical length parallel 0 12 in to 0 43 in 3 mm to 11 mm Reflective Sensor to inside media edge Horizontal width perpendicular to inside 0 43 in 2 11 mm minimum media edge Position One ofthe following within 0 04 in 1 mm of the inside edge and 0 8 in 20 mm from leading edge of media centered within 0 23 in to 2 25 in 5 8 to 57 mm from the media inner edge Density gt 1 0 Optical Density Units ODU Maximum media density 0 5 ODU Print Line to Peel Bar Distance 0 464 in 11 8 mm 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 150 Specifications Ribbon Specifications Media Unwind Force Steady State Must be uniform and must not exceed 2 Ib 907 g Transient Start Stop Must not exceed 4 lb 1814 g Media Rewind Force
102. label ready format for start prints for next processed print signal label a as _ not ready DATA READY pin 14 a 2 ready do not start START PRINT pin 3 start do not end END PRINT pin 11 end Applicator Interface Connector Pin Configuration The Applicator Interface Assembly is available in two versions a 5 V I O and a 24 28 V I O Table 20 lists the pin configurations and functions of the applicator interface connector for both 5 V and 24 28 V operation Table 20 Applicator Interface Connector Pin Configuration B Signal Name Signal Type Description l VO SIGNAL 1 O Signal Using jumper J5 this pin can be configured as isolated or GROUND Ground non isolated from the print engine signal ground See 5V Return Jumper Configurations and Pinouts for 5 V I O Operation on page 139 for more information 1 VO SIGNAL I O Signal No jumpers to configure GROUND Ground Important Customer must provide this external 24 28V Return ground can come from pin 8 See Pinouts for 24 28 V I O Operation on page 140 for more information 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 136 Data Ports Applicator Interface Connector Pin No Table 20 Applicator Interface Connector Pin Configuration Continued Signal Name 5V I O Fused at 1 A Caution Replace the fuse only with one of the same type and rating Signal Type Po
103. lated Modes for 24 28V Operation Isolated External Power Non Isolated Internal Print Engine Power Pin 1 External Ground 24 28V Ground 28 V from Pin 8 Uo ground must be connected to an external If pin 7 is used to supply power to pin 2 use ground pin 8 to ground pin 1 Pin 2 24 28V External Input 28V Input from Pin 7 24 28 V T O must be connected to an external If operating with 28V signals only pin 7 may power supply This input also supplies voltage be shorted to pin 2 which creates a for output signal pull up resistors non isolated mode of operation This input also supplies voltage for output signal pull up resistors Pinouts 24 28V e oco 4 Oo FPF WN 28V HII be O o 4 0 O 1 FP WN 428V Y Ui 28 500 mA I gt 10 gt 11 12 gt 13 gt 14 gt 15 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Data Ports 141 Applicator Interface Connector Fuse and Jumper Locations Figure 56 shows the location of the fuses on the applicator interface board and the location of jumpers J4 and J5 Figure 56 Applicator Interface Board SPI 2 MLB PWR INPUT m R19 F1 C15 F0 5A 250V
104. layed If the password was entered correctly you can change the value Default Password Value The default password value is 1234 The password can be changed using the KP Define Password ZPL II instruction or through ZebraLink Web View ZebraNet PrintServer II 10 100 Print Server or Wireless Print Server required Disable the Password Protection Feature You can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the KP ZPL ZPL II command To re enable the password protection feature send the ZPL ZPL II command KP x where x can be any number from 1 to 9999 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration 55 Print a Configuration Label Print a Configuration Label A configuration label lists the print engine settings that are stored in configuration memory After you load the media and ribbon if necessary print a configuration label as a record of your print engine s current settings Keep the label to use when troubleshooting printing problems To print a configuration label complete these steps 1 On the control panel press SETUP EXIT 2 Press NEXT or PREVIOUS to scroll through the parameters until you reach LIST SETUP 3 Press the right oval to confirm printing A configuration label prints Figure 30 Figure 30 Configuration Label PRINTER CONFIGURATION Zebra Technologies ZTC 170P
105. le length See Data Cable Requirements on page 27 for requirements Check the print engine driver or software communications settings if applicable A label format was sent to the print engine but was not recognized The DATA light flashes but no printing occurs The prefix and delimiter characters set in the print engine do not match the ones in the label format Verify the prefix and delimiter characters See Set Format Prefix Character on page 74 and Set Delimiter Character on page 74 for the requirements Incorrect data is being sent to the print engine Ensure that ZPL II is being used Check the communication settings on the computer Ensure that they match the print engine settings If the problem continues check the ZPL II format for changed CC CT and CD 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 112 Troubleshooting RFID Problems RFID Problems Table 14 identifies problems that may occur with RFID print engines the possible causes and the recommended solutions Problem The RFID enabled print engine voids every label Table 14 RFID Problems Possible Cause The print engine is not calibrated for the RFID label being used Recommended Solution Manually calibrate the print engine see Calibrate Media and Ribbon Sensor Sensitivity on page 70 The print engine is set for the wrong tag type Set the correct tag type using Spec
106. le on older 110PA X4 firmware Fr and will be added to a future release of the R110PAX4 Check for the latest firmware at http www zebra com firmware When the Ribbon Low feature is on this parameter determines if the output signal on Pin 9 is HIGH or LOW Default ACTIVE HIGH Selections ACTIVE HIGH ACTIVE LOW REPRIHT MODE DISABLED Set Reprint Mode When the Reprint feature is enabled the reprint input signal Pin 6 on the applicator port is functional When the input signal is asserted the last label printed is printed again This includes non printing labels When the Reprint feature is disabled the reprint input signal is ignored r3 Note The SP ZPL command is ignored when the Reprint feature is enabled When the Reprint feature is disabled the SP command can be used In addition when a received label format is canceled prior to printing the reprint function for the previous label is also canceled Refer to the ZPL IT Programming Guide for additional information Default DISABLED Range ENABLED DISABLED To change the value shown 1 Press the left or right oval to toggle between the options 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 80 Configuration Control Panel LCD Displays Table 6 Print Engine Parameters Page 24 of 25 Parameter WEB BEE MEDIA BEE RIBB M S BEE MEDIA LEO E RIBBOHM LED E MARE LED E Action Explanation
107. liis 128 Serial Data Port 2 2 0 eee 130 Hardware Control Signal Descriptions 0 00000 eee 130 Pin Configuration iss 45 fee yee ee rs E gh EVO A ER 131 RS 232 Interface Connections liliis 132 Applicator Interface Connector llli 134 Applicator SignalS ooooooocccocooroo ee 134 Applicator Interface Connector Pin Configuration llli silere 135 Jumper Configurations and Pinouts for 5 V I O Operati0N 139 Pinouts for 24 28 V I O Operation ooooccccoococco eee 140 Fuse and Jumper Locations illie ere 141 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A viij Contents E NECIOS 4 ERIN AAA AAA 143 General Specifications llis 144 PHySICal ud You RE Ya b RES RERBA ERE ERAT TES 144 Environmental CONdItiONS ooooccoccocoo ree 144 Electrical Specifications lille 144 Communications Specifications 0 0000 elles 145 Other Standard Features o oooococooococco ens 146 Additional OPti0NS ooococoocccooroo e rne 146 Agency ApprovalS ooocooooo hh rhe 147 110PAX4 Non RFID or RFID Ready without RFID Reader Installed 147 R110PAX4 or 110PAX4 with RFID Reader Installed 147 Media Specifications liliis rre 149 Ribbon Specifications oooooccooococr re 150 Printing Specifications 22i 151 Zebra Programming Language Z
108. lled United States and Canada 902 928 MHz Agency Approvals UL60950 1 CAN CSA C22 2 No 60950 1 03 FCC Part 15 107 and 15 109 Class A FCC Part 15 247 UHF applications Canadian ICES 003 Class A IC RSS 210 Product Markings cULus FCC A ICES 003 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 148 Specifications Agency Approvals European Union and EFTA 869 7 870 MHz Agency Approvals EN 55022 EN 61000 6 2 EN 300 220 3 EN 301 489 3 EN 60950 EC 60950 1 Product Markings CE Mark This device is intended for commercial and industrial use in all EU and EFTA member states 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Media Specifications Specifications Media Specifications 149 Media width Minimum Non RFID 0 63 in 16 mm label and liner RFID smart labels Minimum label widths for RFID smart labels varies for each transponder type Maximum 4 5 in 114 mm Label length Minimum Non RFID applicator 0 25 in 12 7 mm with backfeed on mode 0 5 in 6 4 mm with backfeed off Non RFID tear off mode 0 25 in 12 7 mm with backfeed on 0 5 in 6 4 mm with backfeed off Non RFID rewind mode 0 25 in 6 4 mm loose loop RFID Smart labels Minimum label length for RFID smart labels varies for each transponder type Registration tolerance not including label liner pos
109. lts are displayed in hexadecimal format The print engine rereads the tag every 2 seconds so if the tag changes data is displayed for the current tag over the antenna To read RFID tag data 1 Place an RFID label over the antenna no movement occurs with the test fno tag data can be read the text H DATA appears on the bottom line of the LCD display e Ifa tag is present the data for that tag appears on the bottom line ofthe display in hexadecimal format If there is more data than can fit on the bottom line such as for 96 bit tags the bottom line will cycle from the first 8 bytes most significant to the next 4 bytes least significant approximately every 2 seconds Whatever hexadecimal data that can fit on two screens is displayed and cycled through For example if the tag contains the data 0x112233445566778899001122 when this option is selected the bottom line of the display shows 11222244558686T188 for 2 seconds followed by 339661 122 for 2 seconds The print engine cycles through these indefinitely 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 90 Configuration Control Panel LCD Displays 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Routine Maintenance This chapter provides routine cleaning and maintenance procedures Contents LUDrICAtION sisis ipnr u ii ad 92 Cleaning Schedule 0 0000 c eects 92 Clean the Exterior 0 0 0
110. m recognizes the existence of a ZebraNet print server wired or wireless After the print server is recognized all zeroes 000 000 000 000 will display until the print engine obtains an IP address or defaults to address 192 168 254 254 Row card supports LEAP If a wireless password is set you must enter the wireless password not the print engine password to access this parameter This parameter appears 1 when no wireless card is inserted or 2 when the wireless card is associated to the WLAN and the 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 84 Configuration Control Panel LCD Displays Table 7 Print Server Parameters Page 3 of 4 Parameter Action Explanation KK OA O OR o o Enable LEAP Mode LEAP MODE LEAP is an encryption method that is available with some wireless cards OFF Set the LEAP user name and password through the print engine web pages Default OFF Selections ON OFF To change the value shown 1 Press the left or right oval to toggle between the options Select Encryption Mode ENCRYPTION MODE Select whether to use 40 bit encryption 128 bit encryption or no OFF encryption Important If using encryption use the WE ZPL command to set the value for the active encryption key Failure to do so can disable the wireless system For more information see the Wireless Print Server User Guide Default OFF Selections OFF 40 BIT 128 BIT To change the value
111. mal updates the sensor values To perform a long calibration do one of the following Press PAUSE on the control panel to pause the print engine and then press CALIBRATE Select CALIBRATION for the MEDIA POWER UP or HEAD CLOSE parameter see Select Media Power Up Option on page 75 or Select Head Close Option on page 75 Short Calibration The print engine calibrates using the Select SHORT CAL for the MEDIA current sensor values rather than POWER UP or HEAD CLOSE detecting the spaces between labels and resetting the sensors This calibration sequence uses fewer labels than the long calibration sequence but it is less reliable because the values that are stored in the sensors could be incorrect parameter see Select Media Power Up Option on page 75 or Select Head Close Option on page 75 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Type of Calibration Sensor Profile Operations 47 Calibrate the Print Engine Table 4 Types of Calibration Continued Description The print engine auto calibrates and When How It Occurs Select the SENSOR PROFILE option Calibration prints a media sensor profile on the control panel See Print Sensor Profile on page 69 for instructions Media and Ribbon One of the most common adjustments Select the MEDIA AND RIBBON Sensor Sensitivity to print engine settings The CALIBRATE option on the control Calibration print engine resets the se
112. memory that can be read and many have memory that can be encoded Important Transponder placement within a label depends on the transponder type and the printer model Make sure that you are using the correct smart media for your printer 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 29 30 Print Engine Setup Ribbon Overview Ribbon Overview Ribbon is a thin film that is coated on one side with wax resin or wax resin which is transferred to the media during the thermal transfer process The media determines whether you need to use ribbon and how wide the ribbon must be When ribbon is used it must be as wide as or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear When to Use Ribbon Thermal transfer media requires ribbon for printing while direct thermal media does not To determine if ribbon must be used with a particular media perform a media scratch test To perform a label scratch test complete these steps 1 Scratch the print surface of the media rapidly with your fingernail 2 Did a black mark appear on the media If a black mark Then the media is Does not appear on the media Thermal transfer A ribbon is required Appears on the media Direct thermal No ribbon is required Coated Side of Ribbon Ribbon can be wound with the coated side on the inside or outside Figure 20
113. munications problems 111 Compact Flash card initialization 67 configuration changing parameters 57 enter Setup mode 52 exit Setup mode 53 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 154 Index configuration label printing using CANCEL self test 118 printing using List Setup command 66 connect to power source 22 contacts 3 continuous media described 29 setting media type 60 control panel buttons 9 enter Setup mode 52 exit Setup mode 53 indicator lights 10 LCD error messages 103 LCD parameters 57 control prefix setting 73 customer service 3 cutter selecting Cutter mode 59 D darkness setting 57 data bits setting 71 data cable requirements 27 DATA light 10 data ports 127 data source communication interfaces 127 connections 24 date setting 81 DB 9 to DB 25 connection 133 declaration of incorporation iti default gateway 83 default password 54 delimiter character setting 74 diagnostics 117 RFID test 86 direct thermal mode media scratch test 30 setting 60 disable password protection 54 display language changing from unreadable language 115 selection 81 display RFID tag data 89 disposal of printer 15 door open sensor location 93 when to clean 92 dpi format conversion 80 E electrical noise 27 electrical specifications 144 encryption settings 84 enter Setup mode 52 environmental conditions 144 ERROR light 11 error messages 103 ESSID set
114. nates The other control panel LEDs and the LCD monitor the progress and indicate the results of the individual tests All messages during the POST display in English however if the test fails the resulting messages cycle through the international languages as well 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 118 Troubleshooting Print Engine Diagnostics CANCEL Self Test The CANCEL self test prints a configuration label Figure 44 To perform the CANCEL Self Test complete these steps 1 Turn Off O the print engine 2 Press and hold CANCEL while turning the print engine On I Hold CANCEL until the first control panel light turns off A print engine configuration label prints Figure 44 Figure 44 Configuration Label PRINTER CONFIGURATION Zebra Technologies ZTC 170PAX4 RH 200dpi ZBR2325570 00 0 DARKNESS 2 IPS PRINT SPEED 2 IPS SLEW SPEED 2 IPS BACKFEED SPEED 016 TERR OFF APPLICATOR PRINT MODE CONTINUOUS MEDIA TYPE SENSOR TYPE PRINT METHOD PRINT WIDTH LABEL LENGTH MAXIMUM LENGTH EARLY WARNING EARLY WARNING PARALLEL COMM SERIAL COMM BAUD DATA_BITS PARITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX FORMAT PREFIX DELIMITER CHAR ZPL MODE RIBBON TENSION MEDIA POWER UP HEAD_CLOSE BACKFEED LABEL TOP LEFT POSITION HEAD TEST COUNT HEAD RESISTOR APPLICATOR PORT START PRI
115. nce Guide 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Print Engine Setup 27 Select a Communication Interface Data Cable Requirements Data cables must be fully shielded and fitted with metal or metallized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do not tie the data cables to power wire conduits Note Zebra print engines comply with FCC Rules and Regulations Part 15 Subpart J for Class A equipment using fully shielded 6 foot 2 meter data cables Use of longer cables or unshielded cables may increase radiated emissions above the Class A limits 4 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 28 Types of Media Print Engine Setup Types of Media The print engine can use various types of media Table 3 Zebra strongly recommends the use of Zebra brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specifically engineered to enhance the printing capabilities of the print engine and to ensure against premature printhead wear Media Type Non Continuous Roll Media Table 3 Types of Media How It Looks C7 Description Roll media is wound on a 3 in 76 mm core Labels
116. ne must match the handshake protocol of the host computer for communication to take place Select the handshake protocol that matches the one being used by the host computer Default XON XOFF Selections XON XOFF DTR DSR RTS CTS To change the value shown 1 Press the left or right oval to scroll through the options PROTOCOL HOHE Set Protocol Protocol is a type of error checking system Depending on the selection an indicator may be sent from the print engine to the host computer signifying that data has been received Select the protocol that is requested by the host computer Further details on protocol can be found in the ZPL IT Programming Guide Default NONE Selections NONE ZEBRA ACK_NAK r3 Note ZEBRA is the same as HCK HHE except that ZEBRA response messages are sequenced If ZEBRA is selected the print engine must use OTR OSF for host handshake protocol To change the value shown Press the left or right oval to scroll through the options HETWORE ID Bad Set Network ID Network ID is used to assign a unique number to a print engine This gives the host computer the means to address a specific print engine This does not affect TCP IP or IPX networks Default 000 Range 000 to 999 To change the value shown 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit 57512L 002 Rev A 110PAX4 R110PAX4 User Guid
117. nsitivity of panel See Calibrate Media and the sensors to detect correctly the media and ribbon that you are using If you change the type of ribbon and or media you might need to reset the sensitivity of the media and ribbon sensors When the sensors are at their new sensitivity the print engine performs an auto calibration Ribbon Sensor Sensitivity on page 70 for instructions 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 48 Operations Adjust Ribbon and Media Sensors Adjust Ribbon and Media Sensors This section describes how to adjust the sensors Ribbon Sensor The ribbon sensor Figure 28 is mounted in a fixed position and no adjustment is required Figure 28 Ribbon Sensor Location 1 Ribbon sensor reflector 2 Ribbon sensor Reflective Media Sensor Some types of media have black marks printed on the underside of the media liner which act as start of label indicators The reflective media sensor senses these black marks The position of this sensor is not adjustable If you use this type of media refer to Media Specifications on page 149 for information about black mark requirements Transmissive Media Sensor The transmissive media sensor finds start of label indicators such as notches or holes in the media or interlabel gaps This sensor consists of a light source positioned below the media and a light sensor positioned above the media To position the senso
118. nt server is installed the wireless portion of the label does not print Figure 31 Network Configuration Label With a Wireless Print Server Installed Network Configuration Zebra Technologies PRINTER MODEL XXXdpi USER DEFINED TEXT HIRED PS CHECK LOAD LAN FROM Pai an IP PROTOCOL 000 000 000 IP_ADDRESS 000 000 000 SUBNET _ MASK 000 000 000 DEFAULT GATEWAY WINS SERVER IP TIMEOUT CHECKING TIMEOUT VALUE RRP INTERVAL BASE RAW PORT IP PROTOCOL 010 003 015 IP ADDRESS 255 255 255 SUBNET_MASK 010 003 015 DEFAULT GATEWAY 010 003 001 MINS SERVER IP TIMEOUT CHECKING TIMEDUT VALUE RRP INTERVAL BASE RAW PORT CARD INSERTED CARD MFG ID CARD PRODUCT ID MAC ADDRESS DRIVER INSTALLED OPERATING MODE ESSID TX POWER 1 Mbes 2 Mb s 5 5 Mbs ON 11 Mb s 11 Mb s CURRENT TX RATE DIVERSITY RECEIVE ANTENNA XMIT ANTENNA ENCRYPTION MODE ENCRYPT INDEX POOR SIGNAL PREAMBLE ASSOCIATED FIRMWARE IN THIS PRINTER IS COPYRIGHTED 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration Control Panel LCD Displays Control Panel LCD Displays Use the LCD display on the control panel to adjust print engine settings Table 6 shows parameters in the order in which they are displayed when you press NEXT after entering Setup mode Table 7 on page 82 shows the additional parameters that appear when a wired or
119. ntrol panel light turns off The initial self test prints 15 labels at the print engine s slowest speed and then automatically pauses the print engine Each time PAUSE is pressed an additional 15 labels print Figure 45 shows a sample of the labels Figure 45 PAUSE Test Label 123456789612345678901 2345678961234567890123456789612345678901234567 m EE While the print engine is paused pressing CANCEL alters the self test Each time PAUSE is pressed 15 labels print at 6 in 152 mm per second While the print engine is paused pressing CANCEL again alters the self test a second time Each time PAUSE is pressed 50 labels print at the print engine s slowest speed While the print engine is paused pressing CANCEL again alters the self test a third time Each time PAUSE is pressed 50 labels print at 6 in 152 mm per second While the print engine is paused pressing CANCEL again alters the self test a fourth time Each time PAUSE is pressed 15 labels print at the print engine s maximum speed To exit this self test at any time press and hold CANCEL 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 120 Troubleshooting Print Engine Diagnostics FEED Self Test Different types of media may require different darkness settings This section contains a simple but effective method for determining the ideal darkness for printing bar codes that are
120. o 0O 0O O O0 O o 0 G6 G6 0 o O O 0 I I3 Install the Print Engine in an Applicator This section provides the basic instructions for installing the print engine into an applicator A Caution If the print engine is installed improperly it could fall out of the applicator and cause injury The center mounting bolt and four mounting screws must be installed and secured See Figure 10 for the location of the bolt and screws To install the print engine into an applicator complete these steps 1 See Figure 10 Install the center mounting bolt into the center hole on the applicator 2 Carefully place the keyhole on the center mounting bolt Note The keyhole and the center mounting bolt are designed to support the print engine n and assist in installing and removing the four mounting screws 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Print Engine Setup 21 Print Engine Installation 3 Install the four corner mounting screws to secure the print engine to the applicator Figure 10 Front View of Print Engine in Applicator Mounting screws four total Keyhole Center mounting bolt shown inside hole on applicator A wn e Applicator 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 22 Print Engine Setup Connect the Print Engine to a Power Source Connect the Print Engine to a Power Source The power supply in the print engine au
121. of the ribbon in contact with the paper 3 Scratch the inner surface of the unrolled ribbon with your fingernail 4 Lift the ribbon from the paper 5 Observe the results Did the ribbon leave a mark on the paper If the ribbon Left a mark on the paper Then The ribbon is coated on the outer surface Did not leave a mark on the paper The ribbon is coated on the inner surface and cannot be used in this print engine To verify this repeat the test on the other surface of the roll of ribbon 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 32 Print Engine Setup Ribbon Overview 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Operations If you have completed the tasks and resolved the issues in Print Engine Setup on page 13 follow the instructions in this chapter to load and calibrate your print engine Contents Load Media eee eee eens 34 Load Ribb on caian en ais dea ER LR ba OS REEDS Shee a Ee ede aos 40 Remove Used Ribbon 0 000 ccc ee eee ee eens 45 Calibrate the Print Engine 0 200000 cee eee 46 Adjust Ribbon and Media Sensors 0200 0c eee eect eee eee 48 Ribbon Senso 48 Reflective Media Sensor o 48 Transmissive Media Sensor 48 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 34 Operations Load Media Load Media Important If the print engine power is Off O r
122. ollers in the print engine can turn if you pull on the media This could cause loaded ribbon to become slack and possibly wrap around the auxiliary roller If you load or unload media with the power off inspect the auxiliary roller to make sure that no ribbon is wrapped around it before turning On I the power Figure 21 identifies the media handling components Figure 22 on page 35 shows the print engine with media loaded Figure 21 Components for Media Loading Outer media guide 1 Auxiliary roller 8 Pinch roller release button 2 Printhead latch 9 Pinch roller assembly 3 Printhead assembly 10 Peel roller assembly 4 Peel bar 11 Peel roller latch 5 Media liner roller 12 Lower guide post 6 Printhead locking pin 13 Upper guide post 7 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Operations Load Media Figure 22 Loaded Media Left Hand Right Hand E o _9 S16 Ge O os To load media complete these steps 1 Load media on the media supply reel of the applicator refer to the applicator s user guide 2 Open the media door 3 Press the release button 1 on the pinch roller assembly and allow the assembly to pivot up 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 35 36 Operations Load Media 4 Slide the outer medi
123. om computer equipment stores and suppliers two way communication between the host and the print engine easy to connect Disadvantages Shorter recommended cable length of 6 feet 1 83 m with a maximum of length 10 ft 3 m many computers are equipped with only one parallel port allowing only one IEEE 1284 bidirectional device to be connected at a time Figure 16 Communicating Using a Parallel Port Printer Computer a 10 ft 3 m maximum j 1 36 pin male connector attaching to print engine 2 25 pin male connector attaching to computer 3 Maximum cable length 10 ft 3 m DB 15 Applicator Interface Connector This connection provides communication between the print engine and the associated applicator hardware In some applications control signal timing may be a critical element in the performance of the print engine See Applicator Interface Connector on page 134 Optional Print Servers Ethernet based print servers also are available to connect your print engine to a data source Both wired and wireless options are available With the ZebraNet Wireless Print Server board installed a wireless PCMCIA card can be used to communicate with a network For more information on this option see the ZebraNet Wireless Print Server User Guide ZebraNet 10 100 Print Server 10 100 PS For more information on 10 100 PS see the ZebraNet 10 100 Print Server User and Refere
124. on 00000 eee 30 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 14 Print Engine Setup Before You Begin Before You Begin Review this checklist and resolve any issues before you set up or use your print engine a Unpack and Inspect the Print Engine Have you unpacked the print engine and inspected it for damage If you have not see Unpack and Inspect the Print Engine on page 15 print enginelnstall the Print Engine Have you considered what factors will affect how the print engine is installed into an applicator Is the print engine mounted in an applicator For information see Print Engine Installation on page 16 Attach a Power Cord Do you have the correct power cord for your print engine If you are unsure see Power Cord Specifications on page 23 To attach the power cord and connect the print engine to a power source see Connect the Print Engine to a Power Source on page 22 Connect to a Data Source Have you determined how the print engine will connect to a data source usually a computer For more information see Select a Communication Interface on page 24 Select Media Do you have the correct media for your application Tf you are unsure see Types of Media on page 28 Select Ribbon Do you need to use ribbon and is the appropriate ribbon available if needed If you are unsure see Ribbon Overview on page 30 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Print Engine Setu
125. or ZebraNet Wireless Print Server required For information see the appropriate print server user guide with the SetWLAN configuration utility ZebraNet Wireless Print Server required For information see the ZebraNet Wireless Print Server User Guide Enter Setup Mode To enter Setup Mode complete these steps 1 Press SETUP EXIT 2 Press NEXT or PREVIOUS to scroll through the parameters 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Exit Setup Mode Configuration 53 Setup Mode To leave Setup mode complete these steps 1 Press SETUP EXIT The LCD displays SAVE CHAHGES 2 Press the left or right oval to display the save options Table 5 Table 5 Save Options When Leaving Setup Mode LCD Description PERMANENT Stores values in the print engine even when power is turned off TEMPORARY Saves the changes until power is turned off CANCEL Cancels all changes made since you entered Setup mode except for changes made to the darkness and tear off settings which go into effect as soon as they are made LOAD DEFRULTS Restores all parameters other than the network settings back to the factory defaults Use care when loading defaults because you will need to reload all settings that you changed manually c3 Note Loading factory defaults causes the print engine to auto calibrate LOAD LAST SALE Loads values from the last permanent save DEFAULT HET Restores the w
126. or software configuration is not set correctly Driver or software settings produce ZPL commands that can overwrite the print engine configuration Check the driver or software media related setting Non continuous labels are being treated as continuous labels The print engine is configured for continuous media Set the media type to noncontinuous media See Set Media Type on page 60 The print engine was not calibrated for the media being used Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 70 All lights are on but nothing displays on the LCD and the print engine locks up Internal electronic or firmware failure Call a service technician The print engine locks up while running the Power On Self Test Main logic board failure Call a service technician 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Troubleshooting 117 Print Engine Diagnostics Print Engine Diagnostics Self tests and other diagnostics provide specific information about the condition of the print engine The self tests produce sample printouts and provide specific information that helps determine the operating conditions for the print engine The most commonly used are the Power On and the CANCEL self tests Important Use full width media when performing self tests If your media is not wide enough the test labels may print on the platen roller
127. other parameters Parameter RFIO TEST BUICK SLOW Table 8 RFID Parameters Page 1 of 4 Action Explanation Perform RFID Test In both versions of this test the print engine attempts to read and write to a transponder In the slow test the print engine also checks the reader version number If the print engine fails the test the control panel displays an error message No label movement occurs with this test To perform the RFID test 1 See Figure 35 Position an RFID label so that the transponder is over the RFID antenna Figure 35 Label Position for RFID Test 1 RFID antenna location 2 Press the left oval to select GLIICK OR Press the right oval to select SLOW 3 Ifnecessary press the right oval to select CONT IHLIE 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Parameter RFID TAG CALIE RESTORE RUH Configuration 87 Control Panel LCD Displays Table 8 RFID Parameters Page 2 of 4 Action Explanation Calibrate RFID Tag Important Do not perform transponder calibration for RFID media that meets the transponder placement specifications for your print engine Doing so will slow the print engine s throughput unnecessarily RFID tag calibration is necessary only if the transponder is not in the ideal location for programming at the print engine s default position r3 Note When you select RESTORE no label movement
128. p 15 Handling the Print Engine Handling the Print Engine This section describes how to handle your print engine Unpack and Inspect the Print Engine When you receive the print engine immediately unpack it and inspect for shipping damage Save all packing materials Check all exterior surfaces for damage Raise the media door and inspect the media compartment for damage to components If you discover shipping damage upon inspection Immediately notify the shipping company and file a damage report Keep all packaging material for shipping company inspection Notify your authorized Zebra reseller Important Zebra Technologies is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty Store the Print Engine If you are not placing the print engine into immediate operation repackage it using the original packing materials You may store the print engine under the following conditions Temperature 40 to 160 F 40 to 71 C Relative humidity 5 to 95 non condensing Ship the Print Engine If you must ship the print engine Remove any media or ribbon from the print engine to avoid damaging the print engine Carefully pack the print engine into the original container or a suitable alternate container to avoid damage during transit A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed
129. print server when the wireless option is running Selecting this option has no effect when the wireless option is not running when there is no card inserted or when the wireless password is anything other than the default zero 1 Press the right oval to select YES The LCD prompts ARE YOU SURE Press the left oval to select HO and cancel the request Press the right oval to select ES and reset the network 1 Appears only when the ZebraNet Wireless Print Server is installed 2 These parameters appear after the system recognizes the existence of a ZebraNet print server wired or wireless After the print server is recognized all zeroes 000 000 000 000 will display until the print engine obtains an IP address or defaults to address 192 168 254 254 3 Ifa wireless password is set you must enter the wireless password not the print engine password to access this parameter 4 This parameter appears 1 when no wireless card is inserted or 2 when the wireless card is associated to the WLAN and the card supports LEAP 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 86 Configuration Control Panel LCD Displays RFID LCD Displays This section shows the Radio Frequency Identification RFID control panel parameters The parameters shown in Table 8 display only if you have an RFID reader installed When you enter Setup mode press PREVIOUS to access these parameters without having to scroll through all of the
130. r complete these steps 1 Refer to Figure 29 Turn the adjustment knob on the media guide shelf assembly to move the media sensor 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Operations 49 Adjust Ribbon and Media Sensors 2 How does the current media indicate the start of labels If the media Then Has notches or holes Align the sensor with the notch or hole in the media between labels Uses interlabel gaps Position the sensor approximately at the center of the media width Figure 29 Media Sensor Adjustment Right Hand Unit Shown unt M EA 1 Sensor position indicator 2 Pinch roller assembly 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 50 Operations Adjust Ribbon and Media Sensors 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration This section describes the control panel parameters that are used to configure the print engine for operation Contents Setup Mod coi a is me Ada ens 52 Enter Setup Mode o 52 Exit Setup Mode oooocococo inire eee lee 53 Change Password Protected Parameters 0 200 cece eee eee eeee 54 Default Password Valle o oooooocooocooo ree 54 Disable the Password Protection Feature 0 0 54 Print a Configuration Label 0 0000000 cece teens 55 Print a Network Configuration Label 0 0
131. r accurate communications to take place Select the value that matches the one being used by the host computer Default 9600 Selections 110 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 To change the value shown 1 Press the left or right oval to scroll through the options DATA BITS 8 BITS Set Data Bits The data bits of the print engine must match the data bits of the host computer for accurate communications to take place Set the data bits to match the setting being used by the host computer Note Code Page 850 requires the data bits to be set to 8 bits See the ZPL II Programming Guide for more information Default 8 BITS Selections 7 BITS 8 BITS To change the value shown 1 Press the left or right oval to toggle between the options 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 72 Configuration Control Panel LCD Displays Table 6 Print Engine Parameters Page 16 of 25 Parameter PARITY HOWE Action Explanation Set Parity The parity of the print engine must match the parity of the host computer for accurate communications to take place Select the parity that matches the one being used by the host computer Default NONE Selections EVEN ODD NONE To change the value shown 1 Press the left or right oval to scroll through the options HOST HRHDSHREE T ADHAZRUFF Set Host Handshake The handshake protocol of the print engi
132. rameter MEDIA ANO RIBBOH CALTERATE Action Explanation Calibrate Media and Ribbon Sensor Sensitivity Use this procedure to adjust sensitivity of media and ribbon sensors Important Follow this procedure exactly as presented All of the steps must be performed even if only one of the sensors requires adjustment You may press the left oval at any step in this procedure to cancel the process To perform a media and ribbon sensor calibration l 10 11 12 Press the right oval to start the calibration procedure The LOAD BACK THE prompt displays Open the printhead Remove approximately 8 in 203 mm of labels from the backing and pull the media into the print engine so that only the backing is between the media sensors Leave the printhead open Press the right oval to continue The REMOVE RIBBON prompt displays Remove the ribbon if used Close the printhead Press the right oval to continue The message CALIBRATING PLEASE WAIT displays The print engine adjusts the scale gain of the signals that it receives from the media and ribbon sensors based on the specific media and ribbon combination being used On the sensor profile this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application When calibration is complete RELOAD ALL displays Open the printhead and pull the media forward until a label is positioned under the media sensor Reload t
133. rease the value 2 Press the left oval to decrease the value 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration 59 Control Panel LCD Displays Table 6 Print Engine Parameters Page 3 of 25 Parameter Action Explanation Adjust the Tear Off Position This parameter establishes the position of the media over the tear off peel off bar after printing TERR OFF 888 EEE See Figure 32 Higher numbers move the media out the tear line moves closer to the leading edge of the next label and lower numbers move the media in the tear line moves closer to the edge of the label just printed Figure 32 Tear Off Position Adjustment t f 1 Media direction 2 Factory set tear line location at position 00 Default 0 Range 120 to 120 4 2 lt A re To change the value shown 1 Press the right oval to increase the value Each press adjusts the tear off position by four dot rows 2 Press the left oval to decrease the value Each press adjusts the tear off position by four dot rows Select Print Mode Print mode settings tell the print engine the method of media delivery that you wish to use Make sure that your print engine can support the selected option Default APPLICATOR Selections TEAR OFF REWIND APPLICATOR To change the value shown PRIHT MODE APPLICATOR 1 Press the left or right oval to scroll through the options 12 14 0
134. right oval to increase the value of the digit SUBHET MASE Ban aga aga mad Specify Subnet Mask This parameter selects the part of the IP address that is considered to be part of the local network It can be reached without going through the default gateway To change the value shown 1 Press the left oval to move the cursor 2 Press the right oval to increase the value of the digit DEFAULT GATEWAY BAA maa aia mam Specify Default Gateway This parameter allows you to select the IP address that the network traffic 1s routed through if the destination address is not part of the local network To change the value shown 1 Press the left oval to move the cursor 2 Press the right oval to increase the value of the digit View MAC Address Displays the MAC address of the wireless card This parameter cannot be changed through the control panel View ESSID This parameter cannot be changed through the control panel Use the WS ZPL command to change the value For more information see the Wireless Print Server User Guide AUTH TYPE OPEH Noe Select Authentication Type If encryption is on specify whether to use open or shared authentication Default OPEN Selections OPEN SHARED To change the value shown 1 Press the left or right oval to toggle between the options Appears only when the ZebraNet Wireless Print Server is installed These parameters appear after the syste
135. rmation For print engines without the Ribbon Low Output parameter asserted HIGH If the Ribbon Low feature is disabled this output lead is disabled 10 SERVICE REQUIRED Output Asserted LOW in the following circumstances the media cover is open the printhead is open the ribbon or media is out the print engine is paused to disable this function see Set Applicator Error Signal When Print Engine Pauses on page 78 an operational fault occurs a Resynch error occurs while the applicator Resynch mode is set to Error mode see Select Resynch Mode on page 78 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 137 138 Data Ports Applicator Interface Connector Table 20 Applicator Interface Connector Pin Configuration Continued Pin No Signal Name Signal Type Description 11 END PRINT Output See Applicator Signals on page 134 for more information about the start and end print signals See Set Applicator Port Mode on page 77 for more information about the modes MODE 0 The applicator port is OFF MODE 1 Asserted LOW only while the print engine is moving the label forward otherwise deasserted HIGH MODE 2 Asserted HIGH only while the print engine is moving the label forward otherwise deasserted LOW MODE 3 Default Asserted LOW for 20 milliseconds when a label is completed and positioned Not asserted during continuous printing MODE 4 Asserted HIGH
136. se of the host computer See Table 6 Print Engine Parameters on page 57 to configure these parameters When communicating via the parallel port the previously mentioned parameters do not apply RS 232 Serial A serial communication method consisting of data and control signals available as a standard feature on most PCs and other hosts Advantages Cables and connectors are readily available from computer equipment stores and suppliers easy to connect two way communication between the host and the print engine Disadvantages Slower than the parallel connection limited to 50 feet 15 24 m of cable Figure 15 Communicating Using a Serial Data Port Printer Computer Null modem adaptor if using a standard modem cable a 50 ft 15 m maximum ose Null modem adaptor if using a standard modem cable 9 pin male connector connected to print engine or null modem adaptor 3 25 pin female connector connected to computer 4 9 pin female connector connected to computer 5 Maximum cable length 50 ft 15 m 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 26 Print Engine Setup Select a Communication Interface IEEE 1284 Bidirectional Parallel A common communication method available on most PCs and other hosts Advantages Fastest of the communication interfaces cables and connectors are readily available fr
137. shown 1 Press the left or right oval to scroll through the options Select Encryption Index Use this parameter to tell the print engine which encryption key to use Important Use the WE ZPL command to set the value for the active encryption key Failure to do so can disable the wireless system For more information see the Wireless Print Server User Guide Default 1 Selections 1 2 3 4 EHCR PT IHDES 1 To change the value shown 1 Press the left or right oval to scroll through the options 1 Appears only when the ZebraNet Wireless Print Server is installed 2 These parameters appear after the system recognizes the existence of a ZebraNet print server wired or wireless After the print server is recognized all zeroes 000 000 000 000 will display until the print engine obtains an IP address or defaults to address 192 168 254 254 3 Ifa wireless password is set you must enter the wireless password not the print engine password to access this parameter 4 This parameter appears 1 when no wireless card is inserted or 2 when the wireless card is associated to the WLAN and the card supports LEAP 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration 85 Control Panel LCD Displays Table 7 Print Server Parameters Page 4 of 4 Parameter Action Explanation _______ ___ gt R RESET HETWORE YES eset Network This option resets the wireless card and the
138. solated and Isolated Modes for 5V Operation Non Isolated Jumpers In Isolated Jumpers Out Pin 1 Ground 5V Jumper J5 In External Ground 5V Jumper J5 Out I O ground is connected to the print engine I O ground is disconnected from the signal ground print engine signal ground Ground must be provided externally to this pin Pin 2 5V Output Jumper J4 In External 5V Input Jumper J4 Out 5 V I O is connected to the applicator 5 V I O is disconnected from the applicator interface circuit 5 V Supply interface circuit 5 V Supply The 5 V for the applicator interface optoisolator circuits must be provided externally This input also supplies voltage for output signal pull up resistors Pinouts I J5 45V a H 4 PPiiiii 2p 2 wv 6 Py 500 mA 8 9 gt 10 gt 11 gt 12 gt 13 gt 14 gt 15 ZO I 15 t s 45V em 2227 2 es J 3 d 3 le dg a 28V 7 6 lt LH 7 2 500 mA I 18 9 gt 10 gt 11 gt 12 gt 13 gt 14 15 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 140 Data Ports Applicator Interface Connector Pinouts for 24 28 V I O Operation Table 22 describes the pin configurations for 24 28 V I O operation There are no jumpers to configure for this mode Table 22 Non Isolated and Iso
139. stages of printing a non RFID label For more information about the applicator modes which affect the end print signal see Set Applicator Port Mode on page 77 For more information about applicator signals during RFID operation see the RFID Programming Guide part number 58978L 001 Figure 52 Applicator Signals Mode 1 label waiting label ready format for start prints for next processed print signal label not ready DATA READY in 14 p EM ready do not start START PRINT pin 3 start SSS SSS do not end END PRINT pin 11 end Figure 53 Applicator Signals Mode 2 label waiting label ready format for start prints for next processed print signal label not ready DATA READY pin 14 co y a Eum ready do not start START PRINT pin 3 a poeni li li ee ee start H onorend END PRINT pin 11 ADS end 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Data Ports Applicator Interface Connector 135 Figure 54 Applicator Signals Mode 3 label waiting label ready format for start prints for next processed print signal label not ready DATA READY pin 14 ready do not start START PRINT pin 3 start do not end END PRINT pin 11 end Figure 55 Applicator Signals Mode 4 label waiting
140. t 1 8 in 3 2 mm between the bar code and other printed areas on the label and between the bar code and the edge of the label 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Communications Problems Troubleshooting Communications Problems 111 Table 13 identifies problems with communications the possible causes and the recommended solutions Problem A label format was sent to the print engine but was not recognized The DATA light does not flash Table 13 Communications Problems Possible Cause The communication parameters are incorrect Recommended Solution Check the print engine driver or software communications settings 1f applicable If you are using serial communication check the serial port setting in the control panel menu See Set Serial Communications on page 71 Make sure you are using the correct communication cable See Data Cable Requirements on page 27 for the requirements Using the control panel controls check the protocol setting It should be set to HOHE See Set Protocol on page 72 If a driver is used check the driver communication settings for your connection A label format was sent to the print engine Several labels print then the print engine skips misplaces misses or distorts the image on the label The serial communication settings are incorrect Ensure that the flow control settings match Check the communication cab
141. t Width Determines the printable area across the width of the label given the resolution of the print engine Default 168 0 8 MM for 203 dpi print engines 168 0 12 MM for 300 dpi print engines r Note Setting the width too narrow can result in portions of the label not being printed on the media Setting the width too wide wastes formatting memory and can cause printing off the label and on the platen roller This setting can affect the horizontal position of the label format if the image was inverted using the POI ZPL II command To change the value shown 1 Press the left oval to move the cursor 2 Press the right oval to increase the value of the digit To change the unit of measurement 1 Press the left oval until the unit of measurement is active 2 Press the right oval to toggle to a different unit of measure mm inches or dots 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Configuration 61 Control Panel LCD Displays Table 6 Print Engine Parameters Page 5 of 25 Parameter MAsIMUM LEMGTH 39 6 IH as MM Action Explanation Set Maximum Label Length This parameter is used during the media portion of the calibration process Always set maximum label length to a value that is at least 1 0 in 25 4 mm greater than the actual label length Figure 33 If the value is set to a smaller value than the label length the print engine assumes that continuous media is loaded and the
142. t engine should be ready for operation and the POWER light should be on If power is not restored an internal component failure may have occurred and the print engine may require servicing 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 100 Routine Maintenance Power Fuse Replacement Notes 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Troubleshooting This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Contents Troubleshooting Checklists ooooooocooocoooreo eee eee 102 LCD Error Messages 20 0220 cece eee eee eee ln 103 Memory Errorsis vases xou ada a gece a ia daa Ree Aaa eR Adon SUDDEN BUR SR du 106 Print Quality Problems 0 0000 c eee eee tenet eee 107 Communications Problems 00 0000 e eee eee tenes 111 REID Problem S iiss ea sese td dada Mocha eae lal tod i t inde 112 Miscellaneous Print Engine Problems 0 000 eee eee 115 Print Engine Diagnostics 0 0 2 0 0 eee 117 Power On Self Test 0 200 02 ccc eee eens 117 CANCEL Self Test 0 2 00 0c cece teenies 118 PAUSE Self Test nsns sine quen pura gero s RU Rog seh adQuadenadee 119 FEED Self Test dons tton sida xn m MAS Pad SSO RU RAUS a 120 FEED and PAUSE Self Test o ooooccccococoo eee 124 Communications Diagnostics Test l l 126 12 14
143. tandard print engine fonts plus any optional fonts Fonts may be stored in RAM Flash memory optional PCMCIA font cards or Compact Flash cards To print a list of the available fonts 1 Press the right oval to select PRIHT LIST BAR CODES PRINT List Bar Codes This option prints a label that lists the available bar codes in the print engine Bar codes may be stored in RAM Flash memory optional PCMCIA cards or Compact Flash cards To print a list of the available bar codes 1 Press the right oval to select FE IHT 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 66 Configuration Control Panel LCD Displays Table 6 Print Engine Parameters Page 10 of 25 Parameter Action Explanation List Images LIST IMAGES This option prints a label that lists the available images stored in the PRINT print engine s RAM Flash memory optional memory card PCMCIA cards or Compact Flash cards To print a list of the available images 1 Press the right oval to select PRIHT List Formats LIST FORMATS This option prints a label that lists the available formats stored in the PRINT print engine s RAM Flash memory or optional memory card To print a list of the available formats 1 Press the right oval to select PRIHT List Setup This option prints a configuration label see Figure 30 on page 55 which lists the current print engine configuration LIST SETUP PRINT To print a configuration label 1
144. the label Only the right side of the image prints on the left side of the label The image is shifted to the left Incorrect print width If you are using a label that is narrower than the maximum width based on dpi with a right hand print engine you must set the print width to the correct value If you do not do so the image will print too far to the left See Set Print Width on page 60 Light printing or no printing on the left or right side of the label Printhead pressure needs adjustment printhead out of alignment or toggle in incorrect position See Toggle Positioning on page 97 and Printhead Pressure Adjustment on page 98 Call a service technician 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Problem Printing too light or too dark over the entire label Troubleshooting Print Quality Problems 109 Table 12 Print Quality Problems Continued Possible Cause Media or ribbon is not designed for high speed operation Recommended Solution Replace supplies with those recommended for high speed operation You are using an incorrect combination of labels and ribbon for your application 1 Switch to a different type of media or ribbon to try to find a compatible combination 2 Ifnecessary consult your authorized Zebra reseller or distributor for information and advice You are using ribbon with direct thermal media Direct thermal media do
145. tic A safety precautions when handling any static sensitive components such as circuit boards and printheads 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 108 Troubleshooting Print Quality Problems Problem Wrinkled ribbon Table 12 Print Quality Problems Continued Possible Cause Ribbon fed through the machine incorrectly Recommended Solution See Load Ribbon on page 40 Incorrect burn temperature Set the darkness to the lowest possible setting for good print quality See Adjust Print Darkness on page 57 Incorrect or uneven pressure Set the pressure to the minimum needed for good print quality See Printhead Pressure Adjustment on page 98 Media not feeding properly walking from side to side Make sure that media is snug by adjusting the media guide or call a service technician The strip plate needs adjusting Call a service technician The printhead needs vertical adjustment Call a service technician The printhead and platen roller need to be realigned Call a service technician Long tracks of missing print on Print element damaged Call a service technician several labels Wrinkled ribbon See wrinkled ribbon causes and solutions in this table Fine angular gray Wrinkled ribbon See wrinkled ribbon causes and solutions in this lines on blank labels table The image prints on the platen roller instead of on
146. ting 83 exit Setup mode 53 exterior cleaning 92 exterior view of print engine 8 F factory defaults reload parameters 53 restore network settings 53 fanfold media 29 FCC radiation exposure limits iv FEED button description 10 FEED and PAUSE self test 124 FEED self test 120 Flash memory 68 font list 65 format convert setting 80 format list 66 format memory card 67 format prefix setting 74 fuses replacement 99 specifications 144 G gleaning 82 H hardware control signal descriptions 130 HERD COLO message 105 HEAD TOO HOT message 104 host handshake setting 72 humidity requirements 144 idle display setting 81 images list 66 incorporation declaration iii initialize Flash memory 68 initialize memory card 67 inspect for shipping damage 15 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 installation procedure 20 requirements 16 interface DB 15 applicator interface 26 interfaces IEEE 1284 bidirectional parallel 26 print servers 26 RS 232 serial 25 international safety organization marks 23 IP settings default gateway 83 IP address 83 protocol 82 subnet mask 83 isolated mode for applicator control signals 24 28V operation 140 5V operation 139 J jumper configurations for 24 28V operation 140 jumper configurations for 5V operation 139 L label length maximum setting 61 label top printer cannot detect 116 setting 76 labels d
147. tion to the AC power supply connections so that earth ground is maintained through the AC power input connector Clearance for Cables and Connectors Allow ample space at the rear of the print engine for electronic connectors and dressing of the following cables IEC power cord serial and or parallel host communication cable optional host communication cable Ethernet and the discrete signal applicator interface cable Power Cord Requirements The IEC power cord does not have a strain relief on the print engine If the operating characteristics of the applicator include vibration or strain on the power cord provide an appropriate clamping mechanism to avoid unintentional disconnection of the power cord from the print engine 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Print Engine Setup 17 Print Engine Installation Dimensions and Clearance Needs Figure 6 Front View of Right Hand Print Engine 5 mounting screws 0 218 in 5 5 mm through counterbore 0 350 in x 0 197 in 8 9 x 5 mm deep socket head cap screw M5 or 10 3 Main Frame Behind Cover Label Orientation 0 526 in 13 36 mm Print Line to 0 324 in Dispense Edge 8 23 mm 0 464 in 11 8 mm 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 18 Print Engine Setup Print Engine Installation Figure 7 Right Side View of Right Hand Print Eng
148. tomatically detects the applied line voltage and works in the 90 to 264 VAC 47 to 63 Hz range The AC power cord must have a three prong female connector on one end that plugs into the mating AC power connector at the rear of the print engine If a power cable was not included with your print engine refer to Power Cord Specifications on page 23 Caution For personnel and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific three conductor grounded plug configuration To connect the print engine to a power source complete these steps 1 Turn the print engine power switch to the Off O position 2 Refer to Figure 11 Plug the power cord into the AC power connector on the rear of the print engine 3 Plug the other end of the power cord into a power outlet near the print engine Figure 11 Power Connection Left Hand Right Hand 1 AC power connector 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Print Engine Setup 23 Connect the Print Engine to a Power Source Power Cord Specifications i Caution For personnel and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the appropriate region specific
149. trol panel parameters that are used to configure the print engine for operation Routine Maintenance on page 91 This chapter provides routine cleaning and maintenance procedures Troubleshooting on page 101 This section provides information about errors that you might need to troubleshoot Assorted diagnostic tests are included Data Ports on page 127 This section describes the standard communication ports available to connect the print engine to your computer or network Specifications on page 143 This chapter provides routine cleaning and maintenance procedures 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Contacts You can contact Zebra Technologies at the following Web Site http www zebra com About This Document Contacts Technical Support via the Internet is available 24 hours per day 365 days per year Go to http www zebra com support The Americas Regional Headquarters Zebra Technologies International LLC 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A T 1 847 793 2600 Toll free 1 800 423 0422 F 1 847 913 8766 Regional Headquarters Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK T 44 0 1494 472872 F 44 0 1494 450103 Asia Pacific Regional Headquarters Zebra Technologies Asia Pacific LLC 16 New Industrial Road 05 03 Hudson Techno
150. uanda de eee 147 110PAX4 Non RFID or RFID Ready without RFID Reader Installed 147 R110PAXA or 110PAX4 with RFID Reader Installed 147 Media Specifications oooooocooooooorro nes 149 Ribbon Specifications llis 150 Printing Specifications oooocoocoooooooor eee 151 Zebra Programming Language ZPL Il ooooocccocccoccc eee 152 Bar Codes cama rs 4 RE up ioci ap CURVE dva baaa Ae 152 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 144 Specifications General Specifications General Specifications Physical Height 11 8 in 300 mm Width 9 6 in 245 mm Depth 16 4 in 417 mm Weight 36 lb 16 3 kg Environmental Conditions Operating Temperature Thermal transfer Direct thermal 41 F to 104 F 5 C to 40 C 32 F to 104 F 0 C to 40 C Non Condensing Relative Humidity Operation Storage 20 to 95 5 to 95 Storage Temperature Electrical Specifications 40 F to 160 F 40 C to 71 C Power Supply Universal Power Supply with power factor correcting 90 264 VAC 47 63 Hz Power Consumption Idle 19 W Printing 375 W maximum Fuses 5 Amp 250 VAC 5 x 20 mm IEC style as supplied with the print engine 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Specifications 145 General Specifications Communications Specifications Parallel Bi directional high speed
151. ustment A 7 16 inch 11 mm 1 Yoke 2 Locking nut 3 Adjusting nut 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Routine Maintenance 99 Power Fuse Replacement Power Fuse Replacement The print engine uses a metric style fuse 5 x 20 mm IEC rated for 5 Amps at 250 Volts that bears the certification mark of a known international safety organization see Figure 13 on page 23 The power entry module comes with two approved fuses in the fuse holder one is in circuit and the other is a spare A Caution Turn Off O the printer and disconnect it from the power source before performing the following maintenance To replace a fuse complete these steps 1 Turn Off O the print engine and unplug the power cord from the back of the print engine 2 See Figure 43 Using a small blade screwdriver remove the fuse holder from the power entry module at the rear of the print engine Figure 43 Installing a Fuse 3 Carefully remove the fuse from the in circuit location 4 To remove the spare fuse gently push the point of a pencil or the end of a paperclip through one of the two holes in the fuse holder Repeat through the other hole 5 Insert the spare fuse in the in circuit location 6 Place a new fuse in the spare fuse location 7 Reinstall the fuse holder into the power entry module at the rear of the print engine 8 Reconnect the power cord and then turn On I the print engine The prin
152. value used as a parameter place marker in ZPL ZPL II format instructions See the ZPL II Programming Guide Volume I for more information r Note Do not use the same hex value for the control format and delimiter character The print engine must see different characters to work properly Default 2C comma Range 00 to FF To change the value shown 1 Press the left oval to move to the next digit position 2 Press the right oval to increase the value of the digit PL MODE PL II Select ZPL Mode The print engine remains in the selected mode until it is changed by this parameter or by using a ZPL ZPL II command The print engine accepts label formats written in either ZPL or ZPL II eliminating the need to rewrite any ZPL formats that already exist See the ZPL II Programming Guide for more information on the differences between ZPL and ZPL II Default ZPL II Selections ZPL II ZPL To change the value shown 1 Press the left or right oval to toggle between the options 57512L 002 Rev A 110PAX4 R110PAX4 User Guide 12 14 05 Parameter MEDIA POWER UP CALIBRATIOW Configuration 75 Control Panel LCD Displays Table 6 Print Engine Parameters Page 19 of 25 Action Explanation Select Media Power Up Option This parameter sets the action of the media when you turn on the print engine Default CALIBRATION Selections FEED CALIBRATION LENGTH SHORT CAL and NO MOTION Feed feeds
153. w r3 Note Update the number of labels per roll when beginning use of the Early Warning System The print engine does not make any adjustments when power is turned off and on Default MEDIA DISABLED Selections MEDIA DISABLED MEDIA ENABLED To change the Early Warning settings 1 When the LCD displays EARLY WARHIHG MEDIA press the left or right oval to toggle between EMABLED and OISABLELD If you are prompted for a password enter your password using the instructions in Change Password Protected Parameters on page 54 2 Ifyou enable the Early Warning System do the following a Exit Setup mode and save changes to enable additional parameters b Enter Setup mode again The media and ribbon parameters LABELS PER ROLL MEDIA REPLACED RIBBOH LEHGTH and RIEBOHM REPLACED appear c Adjust the settings as necessary descriptions of each of these parameters follows LABELS PER ROLL Bana Set Number of Labels Per Roll for Early Warning This parameter appears only when Early Warning is enabled for media This value should correspond to the number of labels per roll of the media that you are using Default 0900 Range 100 to 9999 To change the value shown 1 Press the left oval to move the cursor 2 Press the right oval to increase the value of the digit Based on the number entered when the print engine detects that less than 15 of the labels remain WARHIHG MEDIA Ll appears on the LCD If the alert funct
154. ward the print engine frame until it is fully seated e Thread the remaining ribbon on the ribbon supply spindle following the instructions in Load Ribbon on page 40 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 46 Operations Calibrate the Print Engine Calibrate the Print Engine Calibrate the print engine when it is first put into service Calibration allows the print engine to establish the proper settings for the specific media and ribbon used in your application You may calibrate the print engine at other times as needed Table 4 shows the different methods for calibration Type of Calibration Auto calibration Table 4 Types of Calibration Description The print engine automatically sets the value it detects for the spaces between labels When How It Occurs Occurs at the following times When the print engine is first turned on if CALIBRATION is selected for MEDIA POWER UP see Select Media Power Up Option on page 75 When the print engine feeds media after the printhead is closed 1f CALIBRATION is selected for HEAD CLOSE see Select Head Close Option on page 75 As part of both the sensor profile and media and ribbon sensor calibration procedures Long Standard Calibration The print engine does the following feeds media and ribbon sets the values it detects for media length media type continuous or non continuous and print mode thermal transfer or direct ther
155. wer Description See Figure 56 on page 141 for fuse location Using jumper J4 this pin can be configured as isolated or non isolated from the Applicator Interface Circuit 5 V Supply See Jumper Configurations and Pinouts for 5 V I O Operation on page 139 for more information 24 28V 1 0 Power No jumpers to configure This 24 28V power source also supplies voltage for output signal pull up resistors Important Customer must provide this external power can come from pin 7 See Pinouts for 24 28 V I O Operation on page 140 for more information START PRINT Input See Applicator Signals on page 134 for more information about the start and end print signals Pulse Mode The label printing process begins on the HIGH to LOW transition of this signal if a format is ready Deassert this signal HIGH to inhibit printing of a new label Level Mode Assert LOW to enable the print engine to print if a label format 1s ready When deasserted HIGH the print engine completes the label that is printing then stops and waits for this input to be reasserted LOW FEED Input When the print engine is idle or has been paused assert this input LOW to trigger repeated feeding of blank labels Deassert HIGH to stop feeding blank labels and register to the top of the next label PAUSE Input To toggle the current Pause state this input must be asserted LOW for 200 milliseconds or until the SERVICE REQUIRE
156. word RIBBON is likely too high above the black area that indicates where the ribbon is detected RIBBON 080__ 000 D RIBBON 2 Calibrate the sensors or load print engine defaults See Calibrate Media and Ribbon Sensor Sensitivity on page 70 or LOAD DEFAULTS on page 53 If you are using direct thermal Set the print engine for Direct Thermal media the print engine is waiting mode See Select Print Method for ribbon to be loaded because itis on page 60 incorrectly set for thermal transfer mode 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 104 Troubleshooting LCD Error Messages Table 10 LCD Error Messages Continued LCD Display Print Engine Condition WARK IHG RIBBON IH RIBBON light ON ERROR light flashes Possible Cause Ribbon is loaded but the print engine is set for direct thermal mode Recommended Solution Ribbon is not required with direct thermal media If you are using direct thermal media remove ribbon unless you are using it to protect the printhead This error message will not affect printing If you are using thermal transfer media which requires ribbon set the print engine for Thermal Transfer mode See Select Print Method on page 60 ERROR CONDITION PAPER OUT The print engine stops MEDIA light ON ERROR light flashes Media is not loaded or is loaded incorrectly Load media correctly Misaligned media sensor
157. y you can see the results on labels that are currently printing Darkness settings also may be changed by the driver or software settings Default 04 0 Range 00 0 to 30 0 To change the value shown 1 Press the right oval to increase darkness 2 Press the left oval to decrease darkness PRINT SPEED 2 IPS Adjust Print Speed Adjusts the speed for printing a label given in inches per second Slower print speeds typically yield better print quality Print speed changes take effect upon exiting Setup mode Default 2 IPS Range 2 to 12 IPS for 203 dpi 2 to 8 IPS for 300 dpi To change the value shown 1 Press the right oval to increase the value 2 Press the left oval to decrease the value 12 14 05 110PAX4 R110PAX4 User Guide 57512L 002 Rev A 57 58 Configuration Control Panel LCD Displays Table 6 Print Engine Parameters Page 2 of 25 Parameter Action Explanation Adjust Slew Speed Adjusts the speed for feeding a blank label given in inches per second Default 6 IPS Range 1 to 12 IPS SLEW SPEED amp IPS To change the value shown 1 Press the right oval to increase the value 2 Press the left oval to decrease the value Adjust Backfeed Speed If backfeed is on adjusts the speed at which the label backs up before printing given in inches per second Default 2 IPS Range 1 to 12 IPS BACKFEEO SPEED 2 IPS To change the value shown 1 Press the right oval to inc
158. y Dancer Arm Calibration Value This parameter is used as a diagnostic tool to monitor the voltage supplied to the Ribbon Tensioning System Supply Dancer Arm Refer to the Maintenance Manual for information IDLE DISPLAY FW VERSIOW Select Idle Display This parameter selects the LCD options for the real time clock Default FIRMWARE VERSION Selections MM DD YY 24 HOUR MM DD YY 12 HOUR DD MM YY 24 HOUR DD MM YY 12 HOUR FW VERSION Note If the default value is not selected pressing the left or right oval briefly displays the firmware version of the print engine To change the value shown 1 Press the left or right oval to scroll through the options RTC DATE 81 31 81 Set RTC Date This parameter allows you to set the date following the convention selected in IDLE DISPLAY To change the value shown 1 Press the left oval to move to the next digit position 2 Press the right oval to change the value of the digit RTC TIME 14155 Set RTC Time This parameter allows you to set the time following the convention selected in IOLE DISPLAY To change the value shown 1 Press the left oval to move to the next digit position 2 Press the right oval to change the value of the digit LAMGUAGE ENGLISH Select the Display Language This parameter changes the language displayed on the LCD Default ENGLISH Selections ENGLISH SPANISH FRENCH GERMAN ITALIAN NORWEGI

110PAX4/R110PAX4 User Guide - Koncept-L

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