USER MANUAL - Stoltronic
Contents
1. i tO 0 ala To N Y ez iD La N 9 99 L r ka la gt 6 12 z ____ 77 2 puc TT F3 SEL T to sss Lo D i 0 lt lt N oO 9 Y gt 46 lt Sc cov gt coL piepuejs Model with motorized ejector 102 1 8 exit ticket Fai 45 3 260 2 123 5 83 17 5 171 5 143 3 65 5 34 1 104 2 CUSTOM 70 7 4 Power supply dimensions cod 963GE020000003 optional Length 127 mm Height 35 5 mm Width 56 mm NOTE All the dimensions shown in following f2. 58 each beta idee iii lara ae ns 59 e PEE 63 SPEGIFIGSGATION aiar I 65 Hardware specifications 65 cana de aana er a S e el Ue 68 Device dim enslofs 42 4 ket lt ak bi os ok dee od ee ede D ar 68 Power supply dimensions cod 963GE020000003 71 Paper Specification zx isu DAE Rd UC Gere ROS Saa aa 72 Character Sets e ti soga aa FD OR dan zi OU S ORI RR EO d 73 CONSUMABLES r kk kk kk kk kk ka 81 ACCESSORIES 83 Adapter cable for power supply 84 ALIGNMEN 20522554 dama akana Ea quis a a qaqa dwa 85 Calibrations a bl uk ide ead 86 Alignment parameters EERE 2k a k kaka GS 88 y ee eee are 884020 90 TECHNICAL SERVICE 91 CUSTOM 1 INTRODUCTION 1 1 Document structure This document includes the following chapters INTRODUCTION DESCRIPTION INSTALLATION OPERATION CONFIGURATION MAINTENANCE SPECIFICATION CONSUMABLES ACCESSORIES 10 ALIGNMENT o
3. W il W Q WA ee oe a dia ae 27 4 2 Device closing xa s xu bed hee beoe eod a Rte od Pos e ae Ri d 28 4 3 Adjusting paper 0 2 1 30 4 4 Adjusting paper Stock iii i kla m cem a SRS dal a X En ee Cana a 31 4 5 Switch the device 4 32 4 6 Loading the i ii Sl h hk denne Gal Ki dl hee ES ERR 33 4 7 Ani amming Meade r qar tetas r r W db dar y ade 35 4 8 ISSUING tICKet is sabes SN e ee 36 5 CONFIGURATION sierra 47 5 1 Configuration mode css Rae p AURA A aid Pare e ce 47 5 2 Setup TO DOL aka d n ERA whose y i n e papua eds 48 uu T CERNERET RR eas anh aA ae ERR RA a 49 54 Printer parameters y aden headache eed saa eae RU ARE 50 5 5 Hexadecimal d mp u iaasa cee o muz a lt lt XE OE ee ee a 53 CWS vem 6 1 6 2 6 3 6 4 7 1 7 2 7 3 7 4 7 5 7 6 10 10 1 10 2 10 3 11 MAINTENANCE ana n UO Wan hops 55 Paper Jam arl alal EA AT A ORA A RI 55 Planning of cleaning
4. OPERATING SYSTEM DESCRIPTION INSTALLATION PROCEDURE Driver for Windows XP Driver for Windows VISTA 32 64bit From the START menu press Run and type in the path where the SW Windows Driver for Windows 7 32 64bit was saved on your PC then click OK Follow the instructions that appear on the screen to install the driver Driver for Windows 8 32 64bit Opos Follow the instruction get back on the Linux README TXT file You can find it in the software package downloaded in advance Extract the zipped folder to the destination path desired Android Library for CustomAndroidAPI Follow the instructions present in the software package that you downloaded on how to install and use the library NOTE All drivers can be found in the DOWNLOAD section of the web site www custom biz 26 GUS Tem 4 OPERATION 4 1 Device opening Lift the ejector group by unhooking the magnets on the bottom side and by rotating the group upwards Widen the unlocking hook for the cutter group 27 CWS vem Rotate upwards the cutter group to lift it 4 2 Device closing Check the presence of paper scraps and remove them see par 6 3 GUS Tem 28 Widen the unlocking hook and close the cutter group Lower the ejector group and hook the two magnets to the device chassis CUSTOM
5. ESC POS emulation To define the alignment point you need to set the device parameters that compose the numerical value of the Notch Dis tance parameter For example to set a notch distance of 10mm between the notch and the alignment point the parameters must be set on the following values Notch Distance mm x 10 1 Notch Distance mm x 1 0 Notch Distance mm x 1 0 The Notch Distance parameter may be modified as follows e during the Setup procedure of the device see chapter 5 using the Ox1D OxE7 command for more details refer to the Commands Manual by driver CWS vem 89 10 3 Printing area In order to print ticket containing only one notch and to not overlay printing to a notch that will make it useless for the next alignment it is important to well calibrate the length of the printing area of ticket according to the inter notch distance The following figure shows an example of tickets with Notch Distance set to 0 Cutting Printing Cutting Printing line line line line Y Y Y Y E PRINTING DIRECTION PRINTING AREA A H D A gt gt L A Non printable area Distance between cutter printing head where Distance between cutter printing head 12 mm H Distance between the first and the last print line called Height of the printing area L Distance between an edge of the notch an
6. n The device starts the ticket printing Printing head Ejector rollers Ejector sensor The ticket advances ahead to engage the ejector sensor and is caught between the ejector rollers The printed portion of ticket is collected in the space between cutter and ejector while the device continues printing 38 GUS ye Cutter Ejector rollers ere When printing ends the device cuts the ticket printed Ejector rollers Paper output Ticket ejected The device directly ejects the ticket CUSTOM PRESENT EJECT mode model with motorized ejector Paper input Printing head The device starts the ticket printing Printing head Ejector rollers Ejector sensor c The ticket advances ahead to engage the ejector sensor and is caught between the ejector rollers The printed portion of ticket is collected in the space between cutter and ejector while the device continues printing 40 GUS YOM Cutter Ejector rollers When printing ends the device cuts the ticket printed Ejector rollers Paper output Ticket presented The device presents a portion of the ticket printed on the paper mouth GUSI M The ticket is waiting on the paper mouth for a preset period of ti
7. a N 11 TECHNICAL SERVICE information about this document general description of device information required for a correct installation of the device information required to make the device operative description of the configuration parameters of the device information for a correct periodic maintenance technical specification for the device and its accessories description and installation of the available consumables for the device description and installation of the available accessories for the device information required for managing the paper alignment information required for contacting the technical service 1 2 Explanatory notes used in this manual NOTE ATTENTION DANGER CWS vem Gives important information or suggestions relative to the use of the device Gives information that must be carefully followed to guard against damaging the device Gives information that must be carefully followed to guard against operator injury or damage CUSTOM 2 DESCRIPTION 2 1 Box content Remove the device from its carton being careful not to damage the packing material so that it may be re used if the printer is to be transported in the future Make sure that all the components illustrated below are present and that there are no signs of damage If there are contact Customer Service Power supply cable 1 Fixing screws for paper roll holder OS Paper roll 2 Installation instruction sh
8. 29 4 3 Adjusting paper width The device allows the use of paper roll width from 52mm to 80mm To adjust the width of the paper roll case rotate the knob as shown in the following figure NOTE Properly set the value of the Paper Width parameter during the Setup procedure see chapter 5 30 GUS Yelm 4 4 Adjusting paper stock The device allows the move the position of the near paper end sensor to adjust the amount of paper on the roll under which report the near paper end Use the lever shown in figure to move the near paper end sensor move the lever up to increase the paper stock move the lever down to decrease the paper stock CUSTOM 31 4 5 Switch the device ON RoHS DC 24V 2 2 Ul EE m I S Le E ZI e i 2 lt Ma Power supply cable EXTERNAL POWER SUPPLY lt OPTIONAL Connect the power supply cable to an external power supply unit and to the device Use the type of electrical power supply indicated on the label Q NO a oT Pos malan l 2 The green status led turn on
9. Al nt 61 Sensors standard model Clean the near paper end sensor by using compressed air Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ATTENTION ON PS Al nt Disconnect the power supply cable and open the inspection door see previous paragraphs jamming sensor Clean the anti by using compressed air Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device ATTENTION ON nt GUB ONT 62 6 4 Upgrade firmware WARNING During communication between PC and device for the firmware update it is strictly forbidden to disconnect the communication cable or to remove the power supply of the devices not to endanger the proper functioning of the machine NOTES The latest firmware of the device is available in the down load area of the web site www custom biz Install on the PC used for printer upgrading the UPG CEPRN software available in the download area of the web site www custom biz Update via serial interface Proceed as follows 1 Write down the product code 14 digits printed on the product label see par 2 3 2 Go to the web site www custom biz and download the appropriate firmware release from the DOWNLOAD area 3 Print the SETUP report see chapter 5 Swit
10. 00C9 00CA 00CB 00CC 00CD 00CE 20 205 204 203 202 201 d li m 00D9 00DA 00DB 00DC 00DD 00DE 22 221 220 219 218 OOEA OOEB 00EC 00ED OOEE 2 237 236 235 234 2 8 4 0 1 LA i lt 00AA 00AB 00AC 00AD 00AE 170 171 172 173 174 L r o FIs A o T lt 5 9 MIS oi 6 2 38 2 lt n 2 m 00F2 00F3 00F4 OOF5 OOF6 00F7 00F8 OOF9 OOFA OOFB 00FC 00FD OOFE 251 242 243 244 245 246 247 248 249 250 251 252 253 CWS vem 73 PC850 CODE TABLE Multilingual 74 Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec 164 m e N N k ous N N N Tis N N C3 CUSTOM PC860 CODE TABLE Portuguese CUSTOM 164 165 166 00CD 205 o FIs m 5 Mil oi 75 PC863 CODE TABLE Canadian French 76 Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec
11. 5 3 Printer status The printer operating status is indicated in the configuration print out in which next to the name of the components dis played the following information is given PRINTER TYPE device model BOOT LOADER boot loader release BCODE release of the BCODE firmware module SCODE release of the SCODE firmware module HEAD VOLTAGE voltage of the head HEAD TEMP temperature of the head CUT COUNTER number of cuts made POWER ON COUNTER number of power ups made PAPER PRINT centimetres of paper printed PWM NOTCH AVG for future use PWM NOTCH WHITE for future use PWM NOTCH BLACK for future use CWS vem 49 5 4 Printer parameters This printer allows the configuration of the parameters listed in the following table The parameters marked with the symbol are the default values Settings remain active even after the printer has been turned off and they are stored in non volatile memory BAUD RATE DATA LENGTH Communication speed of the serial interface 1152002 19200 2400 57600 9600 1200 38400 4800 NOTE Parameter valid only with serial interface Number of bit used for characters encoding 7 bits car 8 bits car NOTE Parameter valid only with serial interface PARITY Bit for the parity control of the serial interface None parity bit omitted Even even value for parity bit Odd odd value for parity bit NOTE Parameter valid only with serial inte
12. 78941 68 6B 6A 73 64 hkjsd 73 64 66 6B 6 sdfkj 66 73 64 66 6B fsdfk 65 69 GRY TY 95 uus eioyu GF 72 69 75 YT ss oriuw 75 77 72 ans ouwer 77 65 72 69 6F werio 72 69 OF 75 77 riouw 6B 6C 73 64 66 klsdf 64 66 6B 73 64 dfksd 73 64 66 6B 6A sdfkj 66 6B F2 6A 73 fk2j 6A 6B 6C 68 jklh CWS vem 53 54 CUSTOM 6 MAINTENANCE 6 1 Paper jam Standard model Lift the inspection door Remove any scraps of paper from the front side of the device 55 CWS vem QS Open the device see previous paragraphs Lift the unlocking lever for the rubber roller and remove any scraps of paper from the printing mechanism CWS vem Rotate clockwise the rubber roller to eject the paper from the rear side of the device 56 Model with motorized ejector ES a Open the device see previous paragraphs Lift the unlocking lever for the rubber roller and remove any scraps of paper from the printing mechanism Rotate clockwise the rubber roller to eject the paper from the rear side of the device CUSTOM 57 6 2 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life planning for the cleaning operations The following table shows the
13. Yes value for the Characterize Paper parameter the device prints a graphic representation see following figures of the outgoing voltage of the alignment sensor expressed as a percentage and the Notch Threshold value This graphic representation is useful to set the most suitable value to assign to the Notch Threshold parameter and then to better identify the optimal threshold value which takes into account the variations of the signal and the small oscillations around zero The following figure shows an example of paper with the non thermal paper printed with black marks the outgoing voltage is constant while passing the white paper between two notches and presents a peak at each black mark In this case the optimal value for the Notch Threshold parameter is placed about half of the peak NON THERMAL SIDE Peak Notch B Mark Threshold 86 4 The following figure shows an example of paper with the non thermal paper printed with black marks and other graphics for example a barcode the outgoing voltage is constant while passing the white paper between two notches presents a peak at each black mark and presents some noise at each barcode In this case the optimal value for the Notch Threshold parameter is Picco Notch B Mark Threshold located about halfway between the peak value and the maximum value of the noise LATO
14. Char Hex Dec Char Hex Dec Char Hex Dec N 2 00F2 242 002D 003D 4 M 004D 5 1 7 3 4 6 7 005D 9 m 006D 109 007D 125 008D 141 U 009D 157 3 4 00AD 173 00BD 189 00C3 00CD 205 00D3 00DD 211 221 TT 00ED 231 237 lt n 2 00F3 OOF4 00F5 OOF6 00F7 00F8 00F9 OOFA OOFB OOFC 00FD 243 244 245 246 247 248 249 250 251 252 253 u 00A3 163 Alla 9 Ww ar FIs s zs 5 N O N pi a Mis oi CUSTOM PC865 CODE TABLE Nordic 2 00F2 242 CWS vem lt 00F3 243 002A 002B 002C 002D 002bE 4 4 4 45 46 3 lt gt 003A 003 003C 003D 003E 5 5 6 61 62 J 004A 004B 004C 004D 004E 7 7 7 77 78 2 005A 0058 005C 0050 005E 9 9 9 93 94 k n 006A 0068 006C 0060 006 106 107 108 109 110 2 l 007A 007B 007C 007D 007E 122 123 124 125 126 008A 138 U 009A 154 z 0 6 2 i 1 008B 139 Pis 009B 009C 009D 009E 155 156 157 158 i 008C 008D 008E 140 141 142 i 00AD 00AE 173 174 3 9 5 1 2 N a 4 amp 1 1 m OOBA OOBB 00BC OOBD OOBE 186 187 188 189 190 2 8 4 0 _ 1 VA 00AA 00AB 00AC 170 171 172 lt 4 r r 00CA o
15. NON TERMICO Rumore If the maximum value of noise read by the sensor is very close to the peak value it might be difficult to place the value of the Notch Threshold at an intermediate point In these cases it is mandatory that the portion of paper between the point of printing end and the front notch is completely white no graphics In this way the only next graphic detected by the sensor for alignment after the printing end will be the notch CWS vem 87 10 2 Alignment parameters The alignment point is defined as the position inside the ticket to use for the notch alignment The distance between the notch edge and the alignment point is defined as Notch Distance Referring to the front of the notch the value of Notch Distance varies from 0mm minimum and 12 9mm maximum If the Notch Distance value is set to 0 the alignment point is set at the beginning of the notch Alignment Alignment point point notch front lt PRINTING DIRECTION positive values 1 of Notch Distance o 88 CUSTOM The following figure shows a section of the device with the paper path and the distances between the alignment sensor the printing head and the cutter cutting line where A distance between the alignment sensor and the printing line 12 mm B distance between the printing line and the cutting line 12 5mm
16. PC865 PC858 GB18030 Printable barcode UPCA UPCE EAN13 EAN8 CODE39 ITF CODABAR CODE93 CODE128 CODE32 QRCODE Printing speed 9 Normal 100 mm sec High Speed 130 mm sec PAPER Type of paper Thermal rolls heat sensitive side on outside of roll Paper width from 52 mm 0 5 mm to 80 mm 0 5 mm Paper thickness 63 um 0 5 um for 55 g m paper 85 um 0 6 um for 80 g m paper Paper weight from 55 g m to 80 g m Recommended types of paper KANZAN KF50 or KP460 MITSUBISHI PG5075 or TL4000 External roll diameter max 90 mm Paper end Not attached to roll core Internal roll core diameter 25 Cardboard plastic Minimum ticket length standard model 87 mm model with motorized ejector 80 mm CUTTER Paper cut Total 66 CUSCO Estimated life 1 000 000 cutter number DEVICE ELECTRICAL SPECIFICATIONS Power supply 24 Vdc 10 optional external power supply Medium consumption 22A Typical consumption 0 8A Stand by consumption 0 05 ELECTRICAL SPECIFICATIONS POWER SUPPLY cod 963GE020000003 OPTIONAL Power supply voltage from 100 Vac to 240 Vac Frequency from 50 Hz to 60 Hz Current output 25A Power 60 W ENVIRONMENTAL CONDITIONS Operating temperature from 20 C to 70 C Relative humidity from 10 Rh to 85 Rh Storage tem
17. supply cable The following figure shows the connector pinout of the power supply cable for the device Power supply cable Female Molex connector series 5557 n 39 01 3022 PIN Cable Signal color gt lt lt gt CS 1 Red 24V g lt 2 2 Black GND USB INTERFACE Female USB type B connector 1 USB ON in out D0 in out GND SHIELD SHIELD 24 CUSTOM SERIAL INTERFACE Female RJ45 connector out During transmission takes the value 0 and 1 depending on data in During reception takes the value 0 and 1 depending on data out When 1 printer is ready to receive data NOTES DEVICE gt PC connection The following picture shows an example of connection between the device and a personal computer using an 8 pin serial RJ45 male connector and a 9 pin female connector 10 1 2 GND RXD Q 2 0 10 nol 23 4 RXD 4 02 5D RTS GND O 5 a 60 6 70 07 80 RIS g8 d DEVICE 4 F gt PC When use a serial cable we recommend the installation of a ferrite core on the power supply cable Given the presence of the RS232 standard logic value 0 corresponds to a voltage level of between 3 Vdc and 15 Vdc and logic value 1 corresponds to a voltage level of between 3 Vdc and 15 Vdc CWS vem 25 3 5 Driver and SDK The drivers are available for the following operating system
18. the new firmware release see chapter 5 GUB ONT 7 SPECIFICATION 7 1 Hardware specifications GENERAL Sensors standard model model with motorized ejector Paper presence in input head temperature paper jam ticket withdrawal external near paper end on paper roll holder Paper presence in input paper presence in output head temperature external near paper end on paper roll holder MTBF 171 735h Noise level standard model 63 dB Emulations ESC POSTM Printing driver Windows XP Windows VISTA 32 64bit Windows 7 32 64bit Windows 8 32 64bit Opos Linux Android INTERFACES RS232 serial connector from 1200 to 115200 bps USB connector 12 Mbit sec MEMORIES Receive buffer 2 Kbytes Flash memory 1 Mbytes Graphic memory 2 logos 608 x 430 dots PRINTER Resolution 203 dpi 8 dot mm Printing method Thermal fixed head Head life 2 50 km Printing width CWS vem 52 mm 56 mm 60 mm 64 mm 68 mm 72 mm 76 mm 80 mm 65 Printing mode Normal 180 Printing format Height width from 1 to 4 bold reverse underlined italic Character fonts standard model model with semplified chinese font PC437 PC850 PC860 PC863 PC865 PC858 PC866 VISCII U D P PC437 PC850 PC860 PC863 PC865 PC858 GB2312 model with extended chinese font PC437 PC850 PC860 PC863
19. 0032 0033 0034 0035 0036 0037 0038 0039 003A 003B 003C 4 0 2 5 4 55 5 E F 6 8 6 0 71 U 2 4 8 6 7 8 r u 3 v w 0074 0075 0076 0077 116 117 118 119 A A A 00C1 00C2 00C3 00C4 00C5 193 194 195 196 197 1 a a E ET E E 00C6 00C7 00C8 00C9 00CA 00CB 00CC 00CD OOCE 198 199 20 201 20 20 204 205 206 O J O a y T y 00D1 00D2 00D3 00D4 00D5 00D6 00D7 00D8 00D9 00DA 00DB 00DC 00DD 00DE 20 210 211 212 213 214 215 216 217 218 219 220 221 222 a 4 a T J j j i 1 00 1 00E2 00E4 00 5 00 6 00E7 00 8 00E9 OOEA OOEB 00EC OOED OOEE 22 2 227 228 22 23 231 2 233 234 23 236 237 238 wT J T o T u T J y o 00 1 OOF2 OOF3 00 4 00F5 OOF6 00F7 00F8 00F9 OOFA OOFB OOFC OOFD 00FE 241 242 243 244 245 246 247 248 249 250 251 252 253 251 T VT 000B 5 7 3 2 063 Y SYN ETB SU S 0012 0013 0014 0016 0017 0018 0019 001A 2 1 2 2 5 9 E 0026 0027 0028 0029 7 3 1 5 8 3 5 7 J 9 7 3 7 V 5 9 3 x 7 9 D 3 5 9 1 A 65 7 81 3 b d 0061 0062 0063 0064 97 9 9 100 5 9 5 9 J Oj OJ 6 00B2 00B3 00 4 00 5 00 6 178 179 180 181 182 9 CUSTOM 8 CONSUMABLES The following table shows the l
20. 109 110 y z 0078 0079 007A 007B 007C 007D 007E 120 121 122 123 124 125 126 0 2 6 0 2 q s 0071 0072 0073 113 114 TIS E j j 0088 0089 OO8A 008B 008C 008D 008E 136 137 138 139 140 141 142 A A O 4 4 0 6 2 8 4 f A 0081 129 O 0091 0092 0093 1 146 147 00A1 00A2 00A3 00A4 00A5 00A6 161 162 163 164 165 166 A J A J A A 0082 0083 0084 0085 0086 0087 130 131 132 133 134 135 1 2 4 1 5 6 G J K L 0044 0045 0046 0047 0048 0049 004A 004B 004C 6 7 F 2 0054 0055 0056 0057 8 8 8 9 9 a 9 O J O O O 0094 0095 0096 0097 148 14 150 151 1 7 3 9 5 X Y 0058 0059 005A 005B 005C 005D 005E 8 1 9 9 3 5 U 0098 0099 009A 009B 009C 009D 009E 152 153 154 155 156 157 158 j e J amp 00A7 OOA8 00A9 00 00AB 00AC 00AD 00AE 167 168 169 170 171 172 173 174 U J 00B7 0088 ooBB 00BD 183 184 185 186 187 188 189 190 8 t gt 5 F 0 1 24 26 2 002B 3 3 0 42 2 5 5 56 58 6 B C D H 0041 0042 0043 004D 6 6 72 74 7 R T 8 8 88 90 AA i 00B1 177 A i A T Y ESC 001B 8 0 2 2 3 2 n amp 002A 4 6 3 8 39 4 3 5 6 7 9 0031
21. 8 1 3 5 7 9 Setting the digit for decimals NOTCH DISTANCE mm x 1 02 2 4 6 1 3 5 7 NOTES For example to set the notch distance to 10 mm modify the parameters as follows Notch Distance mm x 10 1 Notch Distance mm x 1 0 Notch Distance mm x 1 0 If the Notch Alignment parameter is disabled the Notch Distance parameter is not printed 1 The values of Notch Distance mm x 1 gt 2 can be set only if Notch Distance mm x 10 0 PRINT DENSITY Adjusting the printing density 50 12 25 37 0 37 25 12 50 52 GUSTO 5 5 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port Characters are printed as hexadecimal code and the corresponding ASCII code see below Each line is preceded by a counter in hexadecimal that indicates the number of bytes received During the startup if you hold down the FEED key the printer enters the self test routine and print the setup report The printer remains in standby until a key is pressed or characters are received through the communication port Hexadeci mal Dump mode For each character sent the ticket shows the hexadecimal value and the ASCII codes if the characters are underlined the receive buffer is full Shown below is an example of a Hexadecimal Dump HEXADECIMAL DUMP 31 32 33 34 35 12345 39 30 31 32 3894 90123 37 38 39 75 69 5
22. E OUT x8 INSPECTION DOOR OPEN x9 PAPER JAM x 10 NEAR PAPER END GREEN UNRECOVERABLE O x 11 CUTTER ERROR ERROR NOTE 1 Only for standard models CWS 17 CUSTOM 3 INSTALLATION 3 1 Fastening Standard model The device is provided with three fixing holes on the bottom of device see following figure To fasten the device on a panel use three M3 screws 126 2 113 2 286 8708 NOTE All the dimensions shown figure millimetres CWS vem 19 Model with motorized ejector The device is provided with three fixing holes on the bottom of device see following figure To fasten the device on a panel use three M3 screws 126 2 113 2 c Ob NOTE All the dimensions shown in figure are in millimetres 20 GUS Tem 3 2 Paper roll holder assembly The paper roll holder position is adjustable on four different positions upper position P1 rotated upward P2 rear P3 rotated downward Fix the paper roll holder to the device holes shown in figure accor
23. ERWISE SPECIFIED THE INFORMATION GIVEN IN THIS MANUAL ARE REFERRED TO ALL MODELS IN PRODUCTION AT THE ISSUE DATE OF THIS DOCUMENT copy GENERAL SAFETY INFORMATION Your attention is drawn to the following actions that could compromise the char acteristics of the product Read and retain the instructions which follow Follow all indications and instructions given on the device Make sure that the surface on which the device rests is stable If it is not the device could fall seriously damaging it Make sure that the device rests on a hard non padded surface and that there is sufficient ventilation When positioning the device make sure cables do not get damaged Use the type of electrical power supply indicated on the device label If uncer tain contact your dealer Make sure the electrical system that supplies power to the device is equipped with a ground wire and is protected by a differential switch Do not block the ventilation openings Do not insert objects inside the device as this could cause short circuiting or dam age components that could jeopardize printer functioning Do not carry out repairs on the device yourself except for the normal main tenance operations given in the user manual Make sure that there is an easily acces sible outlet with a capacity of no less than 10A closely to where the device is to be installed Periodically perform scheduled mai
24. For communication via USB you must install on PC the printer driver available in the download area of the web site www custom biz Proceed as follows 64 Write down the product code 14 digits printed on the product label see par 2 3 Go to the web site www custom biz and download the appropriate firmware release from the DOWNLOAD area Print the SETUP report see chapter 5 Switch OFF the device Connect the device to the PC using a USB cable see par 3 3 Switch ON the device Launch the software UPGCEPRN Select the update file PSW location Firmware rel None Printer tupe None Hardware rel None PSW Version None Selected port None File cfg None File psw Begin upgrade Data flush status Upgrade status Port config upgrade thread active Communication port not init 9 Selectitem USB and then select the USB device among those proposed e g TG2480H Select Printer r Selected Printer CATG2480H PSW Part filtering USB Cancel Selected port USB File psw C TG2480H PSW Data flush status 4 Upgrade status Port config Ready to start Communication port not init 10 After a few minutes a message on the screen warns that the update is completed Upgrade OK xj Upgrade succesfully completed 11 Print a new SETUP report to verify
25. U D P User defined page CHARS INCH Font selection A 11 cpi B 15 cpi A 15 cpi B 20 cpi NOTES CPI Characters Per Inch SPEED QUALITY Setting of printing speed and printing quality Normal High Speed PRINT WIDTH Width of printing area 52 mm 64 mm 76 mm 56 mm 68 mm 80 mm 60 mm 72mm NOTCH ALIGNMENT Management of the paper alignment Disabled P the notch alignment is not performed Enabled Internal the notch alignment is performed Enabled External notch alignment is performed NOTE 1 The difference between the Enabled Internal and Enabled External values is reserved for future use both the values enable the notch alignment CWS vem 51 NOTCH THRESHOLD Threshold value for the recognition of the presence of notch by the notch sensor 0 75V 1 50V 2 25V 1 00V 1 75V 2 75V 1 25V 2 00V 2 50V NOTE If the Notch Alignment parameter is disabled the Notch Threshold parameter is not printed NOTCH DISTANCE Notch Distance is the minimum distance in mm between the upper edge of ticket and the notch The numeric value of the distance is made up with the following three parameters for the setting of three digits two for the integer part of the number and one for the decimal part Setting the digit for tens NOTCH DISTANCE mm x 10 0 1 Setting the digit for units 1 NOTCH DISTANCE mm x 1 02 2 4 6
26. USER MANUAL TG2480H CUSTOM S p A Via Berettine 2 B 43010 Fontevivo PARMA ltaly Tel 39 0521 680111 Fax 39 0521 610701 http www custom biz Customer Service Department Email support custom it 2014 CUSTOM S p A Italy All rights reserved Total or partial repro duction of this manual in whatever form whether by printed or electronic means is forbidden While guaranteeing that the information contained in it has been care fully checked CUSTOM S p A and other entities utilized in the realization of this manual bear no responsibility for how the manual is used Information regarding any errors found in it or suggestions on how it could be improved are appreciated Since products are sub jectto continuous check and improvement CUSTOM S p A reserves the right to make changes in information contained in this manual without prior notification The pre installed multimedia contents are protected from Copyright CUSTOM S p A Other company and product names mentioned herein may be trademarks of their respective companies Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation CUSTOM S p A assumes no responsibility with regard to the performance or use of these products THE IMAGES USED IN THIS MAN UAL ARE USED AS AN ILLUSTRA TIVE EXAMPLES THEY COULDN T REPRODUCE THE DESCRIBED MODEL FAITHFULLY UNLESS OTH
27. and the device is ready 32 GUSTO 4 6 Loading the paper roll To change the paper proceed as follows Inser the paper roll on the pin of the roll holder Adjust the paper width see previous paragraphs SUS CM 33 zb Di COM 24Vdc Cavo di alimentazione Accendere il dispositivo vedere paragrafi precedenti Inserire la carta nella bocca di ingresso rispettando il verso di rotazione mostrato in figura Attendere il caricamento automatico della carta NOTE At every change of paper roll check inside the device and remove any scraps of paper and accumulated dust see par 6 2 34 CWS vem 4 7 Anti jamming system Standard model The withdrawal of the ticket before the end of printing may damage the printing mechanism or the paper ripping resulting in probable jam The device is equipped with an anti jamming system that starts operating when the user tries to pick up the ticket while printing is still in progress This system is composed of an oscillating plane placed under the inspection door and of a fork sensor that detects the movements of the oscillating plane The user that make a ticket withdrawal
28. before the printing end causes the tension of the paper resulting in the lowering of the oscillating plane This movement engages the fork sensor printing is interrupted and the ticket is cut instantly Inspection door Oscillating plane Fork sensor 35 4 8 Issuing ticket The device allows you to choose between different operating modes for the issuance of printed tickets The operating modes shown in the following images depend on the settings of the configuration parameters and com mands sent to the device EJECT mode standard model f Paper input Printing head The device starts the ticket printing Printing head Paper output The device continues the ticket printing while the portion already printed starts to get out of the cutter 36 B Cutter Paper output Ticket presented When printing ends the device cuts the ticket printed and presents a portion of it on the paper mouth Paper output Ticket withdrew The user withdraw the ticket from the paper mouth CWS vem 37 EJECT mode model with motorized ejector Paper input Printing head mn n Ea
29. ch OFF the device 5 Connect the device to the PC using a serial cable see par 3 3 6 Switch ON the device Launch the software UPGCEPRN 8 Select the update file PSW location Firmware rel None Printer type None Hardware rel None Selected port None PSW Version None File cfg None File psw Begin upgrade Data flush status Upgrade status Port config No upgrade thread active Communication port not init CWS vem 9 Select the serial communication port ex COM1 Select the system communication x Avaible port C Cancel Selected port comi File psw 5 C TG2480H PSW Data flush status 4 NT Upgrade status Port config Ready to start Communication port not init 10 Detecting and setting of the parameters necessary for serial communication are performed automatically and then updating begins 11 After a few minutes a message on the screen warns that the update is completed Upgrade OK Upgrade succesfully completed 12 Print a new SETUP report to verify the new firmware release see chapter 5 63 Update via USB interface ATTENTION Only during the firmware update the connection between PC and device must be direct without the use of HUB device Only during the firmware update do not connect or dis connect other USB devices NOTE
30. d the next one called Inter notch distance D Automatic feed for alignment at the next notch To use all the notches on the paper you must comply with the following equation H ASL The height of the printing area H can be increased to make no progress on alignment D but no further 90 GUS vem 11 TECHNICAL SERVICE In case of failure contact the Technical Service by sending an e mail to support custom it detailing 1 Product code 2 Serial number 3 Hardware release 4 Firmware release To get the necessary data proceed as follows XXXXXXXXXXXXXX 0000000000000000000 Write down the data printed on the product label see paragraph 2 3 FW JA e support custom it Customer Service Department Send an e mail to the Technical Service with the data collected TG2480H printer rel 1 00 PRINTER SETUP PRINTER TYPE TG2480H BOOT LOADER rel 1 00 BCODE code SCODE HEAD VOLTAGE V HEAD TEMP C CUT COUNTER POWERON COUNTER PAPER PRINT cm PWM NOTCH AVG Print a Setup report see paragraph 5 1 The Setup report shows the firmware release CWS vem 91 GUSO CUSTOM S p A World Headquarters Via Berettine 2 B 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved www custom Diz Part Number 76200000001800 Rev 2 50
31. ding to the desired position by using the two M4x6 fixing screws supplied UN CWS vem 21 ATTENTION While assembly the paper roll holder check the cable path near paper end sensor is correct Incorrect positions of the cable could cause damage on it GUS Tem 3 3 Collections The following figure shows the possible connections for the device Ma 24Vdc ____ Power supply cable supplied PC Power supply PC serial device USB device ATTENTION In some using conditions we recommend the installation of a ferrite core on the power supply cable NOTE If RS232 and USB connectors are inserted communication port is USB CWS vem 23 3 4 Pinout 2 POWER SUPPLY Male Molex connector series 5569 vertical n 39 30 1020 1 24 Vdc GND ATTENTION Respect power supply polarity NOTE Power
32. eet Device all models Q gt 3 Paper roll holder oa F N gt Open the device packaging Take out the device e out the rest of the content Keep the box trays and packing materials in the event the printer must be transported shipped in the future CWS vem 11 2 2 Device components Standard model Paper width adjustment Paper roll holder pin Near paper end sensor Lever for paper stock adjustment Paper roll holder Printing head Cutter group gt Ticket withdrawal sensor Inspection door 10 Paper out 11 Unlocking hook for cutter group 12 Device chassis 13 14 15 16 17 18 19 20 21 22 23 24 USB port Status led Power supply port Serial port Paper in Paper in presence and black mark sensor Rear cover Paper jam sensor FEED key PRINT key Unlocking lever for rubber roller Rubber roller manual feed Model with motorized ejector 9 2 Paper width adjustment Paper roll holder pin Near paper end sensor Lever for paper stock adjustment Printing head Cutter group Ejector group Paper out Paper out presence sensor 10 Unlocking hook for cutter group 11 Device chassis 12 USB port CWS vem 13 14 15 16 17 18 19 20 21 22 23 Status led Power supply port Serial port FEED key PRINT key Paper roll holder Pa
33. ement EN 60950 1 Safety of information equipment including electrical business equipment GUIDELINES FOR THE DISPOSAL OF THE PRODUCT The crossed out rubbish bin logo means that used electrical and electronic products shall NOT be mixed with unsorted munici pal waste For more detailed information about recycling of this product refer to the instructions of your country for the disposal of these products Do not dispose of this equipment as miscellaneous solid municipal waste but arrange to have it collected separately The re use or correct recycling of the electronic and electrical equipment EEE is important in order to protect the environment and the wellbeing of humans In accordance with European Directive WEEE 2002 96 EC special collection points are available to which to deliver waste electrical and electronic equip ment and the equipment can also be handed over to a distributor at the mo ment of purchasing a new equivalent type The public administration and producers of electrical and electronic equipment are involved in facilitating the processes ofthe re use and recovery of waste elec trical and electronic equipment through the organisation of collection activities and the use of appropriate planning ar rangements Unauthorised disposal of waste electrical and electronic equipment is punishable by law with the appropriate penalties The format used for this manual improves use of natural re
34. ht is reflected by the white paper and absorbed by the black mark To ensure the correct alignment you must enable the Notch Alignment parameter during the Setup procedure see chapter 5 The following paragraphs show how to correctly set the configuration parameters of device in order to assure the alignment 85 10 1 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper The device automatically performs the self calibration during the Setup procedure only if the Notch Alignment parameter is set to a value other than Disabled see chapter 5 When self calibration starts the device performs some paper feeds and then it prints the calibration result and the value of the PWM duty cicle of the alignment sensor driver so that it can be perform an optimal notch detection Autosetting Notch OK PWM Duty Cycle 85 3 The Autosetting Notch parameter indicates the result of the self calibration procedure OK will appear if it has been suc cessful NOT OK will appear if the procedure has failed After the printing of the procedure result the device offers the execution of the function of paper characterization Charac terize Paper and the change of the Notch Threshold parameter which represents the detection threshold of the notch Choosing the
35. igures are in millimetres 35 5 AC INLET DC OUTPUT WIRE CWS vem 71 7 5 Paper specification The following image shows an example of black mark placement on the non thermal side of paper 10 5 NON THERMAL SIDE PAPER WIDTH 80 NOTE All the dimensions shown in following figures are in millimetres 72 CUSTOM 7 6 Character sets The device has 3 fonts of varying width 11 15 and 20 cpi which may be accessed through programming or control characters Each of these fonts offers the following code tables PC437 PC850 PC860 PC863 PC865 PC858 PC866 VISCII U D P 002A 002B 002C 002D 002E 4 3 4 A gt 003A 003B 003C 003D 003E 9 5 1 PC437 CODE TABLE Usa Standard Europe 4 4 46 lt 5 5 62 J K L M N 004A 004B 004C 004E 7 7 78 Z 005A 005B 005C 005E 9 9 9 2 6 004D 7 005D 9 5 6 1 7 7 A 9 3 n 006E 110 k m 006A 006B 006C 006D 106 107 108 109 4 0 6 2 4 j tl 007A 007B 007C 007D 007E 122 123 124 125 126 1 i i 008A 008B 008C 008D 138 139 140 141 4 J Pts OO9A 009B 009C 009D 009E 154 155 156 157 158 A 008E 1 e ci jw J 4 OOBA OOBB 00BC OOBD 190 189 188 187 186 L JL r T r T
36. ist of available consumables for device DESCRIPTION CODE 67300000000406 THERMAL PAPER ROLL width 80mm external 90mm N core 25mm N N CUSTOM 81 82 CUSTOM 9 ACCESSORIES The following table shows the list of available accessories for device DESCRIPTION CODE POWER SUPPLY for technical specifications see the paragraph 7 1 963GE020000003 ADAPTER CABLE FOR POWER SUPPLY see the paragraph 9 1 26900000000005 I USB CABLE TYPE A B Length 1 8 m 26500000000356 SERIAL CABLE RJ DB9F Length 1 5m GUSI M 83 9 1 Adapter cable for power supply For the device is available an adapter cable cod 26900000000005 supplied as an accessory for connecting the device to the external power supply unit cod 963GE020000003 optional Assembly instructions Connect the adapter cable to the power supply unit as follows 84 GUB ONT 10 ALIGNMENT The device is provided with a sensor for the use of alignment notch in order to handle rolls of tickets with pre printed fields and a fixed length The alignment sensor is a reflection sensor this kind of sensor emits a band of light and detects the quantity of light re flected to it The presence of the notch is therefore detected by the amount of light that returns to the sensor considering that the lig
37. me Ejector rollers Paper output The device directly ejects the ticket Ticket ejected 42 CUSTOM PRESENT mode model with motorized ejector Paper input Printing head n The device starts the ticket printing Printing head Ejector rollers Ejector sensor 1 TIAM The ticket advances ahead to engage the ejector sensor and is caught between the ejector rollers The printed portion of ticket is collected in the space between cutter and ejector while the device continues printing 43 GUSI M Cutter Ejector rollers When printing ends the device cuts the ticket printed Ejector rollers Paper output Ticket presented The device presents a portion of the ticket printed on the paper mouth 44 CUSTOM Ejector rollers Paper output Ticket withdrew c The user withdraw the ticket from the paper mouth NOTE For further information refer to chapter 5 and to the Commands Manual CWS vem 45 46 CUSTOM 5 CONFIGURATION 5 1 Configuration mode To enter the configuration mode and print a setup report with the operating parameters of the device proceed as follows A FEED ms COM 24Vdc ni While pressing the FEED key switch on the device by inserting the power supply cable TG2480H
38. nt the Euro symbol the command sequence is 0x1B 0x74 0x13 0xD5 see Commands Manual 78 CUSTOM PC866 CODE TABLE Cyrillic SP 0020 0021 32 33 0 1 0030 0031 48 49 A 0040 0041 64 65 P Q 0050 0051 80 81 0060 0061 96 97 Pid 0070 0071 112 113 0080 0081 128 129 C 0090 0091 144 145 a 6 OOAO 00A1 160 161 CWS vem A l Lis a 00CD 205 221 3 FIs mio N la N l 8 79 VISCII CODE TABLE Vietnamense standard code 80 Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec NUL SOH 0000 0001 0 C 4 S oooc oooD 000E 1 1 F F 4 a o G 001C 001D 002C F 2 S 8 5 4 0 6 2 1 001E 3 002E 003E 6 N 004E 7 gt A n 79 ETX EO A B H L 0002 0003 0005 0006 0008 0009 000A 1 9 DLE DC1 0010 0011 1 4 4 EOT BEL 0004 0007 2 6 C2 DC NAK SYN N B Y 0015 1 2 0021 0022 0023 0024 0025 0020 3 3 4 4 003D 5 M 0051 0052 0053 e g h j k m 0065 0066 0067 0068 0069 006A 006B 006C 006D 006E 101 102 103 104 105 106 107 108
39. nte nance on the device to avoid dirt build up that could compromise the correct safe operation of the unit Before any type of work is done on the machine disconnect the power supply Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immediately after printing because the head and motor tend to become very hot GENERAL INSTRUCTIONS CUSTOM S p A declines all responsibil ity for accidents or damage to persons or property occurring as a result of tampering structural or functional modifications un suitable or incorrect installations environ ments not in keeping with the equipment s protection degree or with the required tem perature and humidity conditions failure to carry out maintenance and periodical inspections and poor repair work THE CE MARKAFFIXED TO THE PRODUCT CERTIFY THAT THE PRODUCT SAT ISFIES THE BASIC SAFETY REQUIREMENTS The device is in conformity with the 5 sential Electromagnetic Compatibility and Electric Safety requirements laid down in Directives 2006 95 CE and 2004 108 CE inasmuch as it was designed in conformity with the provisions laid down in the follow ing Standards EN 55022 Class B Limits and methods of measurements of radio disturbance characteristics of Information Technol ogy Equipment EN 55024 Information Technology Equipment Immunity characteristics Limits and methods of measur
40. occ oocp 00 202 203 204 205 i i 0 206 00DE 21 222 00ED 00EE 237 238 2 m 00FD 00FE 253 251 N N A oi 2 r TET TI 00DA 00DB 00DC 00DD 218 219 220 2 Q 6 OOEA OOEB 00 234 235 236 4 00F4 OOFS 00F6 00F7 OOF8 OOF9 OOFA OOFB 00FC 244 245 246 247 248 249 250 251 252 4 PC858 CODE TABLE Euro symbo Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec Char Hex Dec NOTA IT N amp 0025 0026 37 5 ol 0036 54 0037 0027 0028 4 0038 5 H 0048 7 X 8 0 6 2 8 L 3 7 5 F 0046 0047 70 7 0057 86 8 fig 0066 0067 0068 102 103 104 v w x 0076 0077 0078 118 119 120 a 0086 0087 0088 134 135 136 y 0096 0097 0098 150 151 152 a o 00A6 00A7 00A8 166 167 168 9 5 1 0058 7 8 h 00B6 00B7 00B8 182 183 184 LL 00C7 00C8 199 200 00D7 00D8 215 216 b 00E7 00E8 231 232 o 00F7 OOF8 247 248 e e s O N 1 gt o N N N Os N 00E6 230 00F5 OOF6 245 246 To pri
41. per in Paper in presence and black mark sensor Rear cover Unlocking lever for rubber roller Rubber roller manual feed 13 2 3 Product label PC Product code 14 digits SN Serial number HW Hardware release 14 CUSTOM 2 4 Key functions power up The following figure shows the functions of device s keys according to the operating condition POWER UP printing printing FONT TEST SETUP report Na enter the SETUP MODE skip the l down push next parameter modify parameter CWS vem 15 2 5 Key functions standby The following figure shows the functions of device s keys according to the operating condition STANDBY PRINT FEED PRINT FEED Fast Fast push push Printing Advance the paper demo ticket preset length 16 CUSTOM 2 6 Status led flashes The Status led indicates hardware status of device Given in the table below are the various led signals and the corre sponding device status STATUS LED DESCRIPTION _ O OFF DEVICE OFF GREEN ON DEVICE ON NO ERROR x1 RECEIVE DATA x2 HEADING OVER TEMPERATURE x3 PAPER END x4 POWER SUPPLY VOLTAGE INCORRECT RECEPTION ERROR GREEN PARITY FRAME ERROR OVERRUN ERROR COMMUNICATION STATUS x6 COMMAND NOT RECOGNIZED x7 COMMAND RECEPTION TIM
42. perature from 20 C to 70 C Storage relative humidity from 10 Rh to 90 Rh NOTES 1 Control board 2 Respecting the regular schedule of cleaning for the device components 3 For further information refer to the commands manual for the chinese font management 4 Referred to the UL measurements L 10cm Density 50 dot on Print density 509 5 Referred to a standard CUSTOM receipt L 10cm Density 12 596 dots on CWS 67 7 2 Character specifications Character set Character density 11 cpi Number of columns 35 15 cpi 45 20 cpi 64 Chars sec 1540 1980 2773 Lines sec 43 43 43 Characters L x H mm Normal 22 3 1 7 x 3 1 2 x 3 NOTE Theoretical values 7 3 Device dimensions Length standard model 271 5 mm model with motorized ejector 260 2 mm Height 102 mm Width 130 2 mm Weight standard model 1130 g model with motorized ejector 1250 g NOTES Data refer to device with paper roll holder assembled in the rear position see par 3 2 All the dimensions shown in following figures are in millimetres 68 GUS Tem es AA EXP 271 5
43. printer rel 1 00 PRINTER SETUP PRINTER TYPE BOOT LOADER BCODE TG2480H rel 1 00 lt code gt lt 1 The device prints the report with parameters for settings PRINT FEED Enter O setup Hold down the FEED key to enter the configuration mode gt CWS vem 47 5 2 Setup report The following figure shows the setup report of the device The shown values for parameters are sample values for the list and the description of device parameters see the following paragraphs PRINTER NAME and FIRMWARE RELEASE DEVICE STATUS DEVICE PARAMETERS KEYS FUNCTIONS 48 TG2480H printer rel 1 00 PRINTER SETUP PRINTER TYPE TG2480H BOOT LOADER rel 1 00 BCODE lt code gt SCODE lt code gt HEAD VOLTAGE V 23 57 HEAD TEMP C 24 CUT COUNTER 0 POWERON COUNTER PAPER PRINT cm PWM NOTCH AVG PWM NOTCH WHITE PWM NOTCH BLACK 19200 bps 8 bits chr Handshaking XON XOFF Busy Condition RxFull Autofeed CR Disabled USB Address N Print Mode Normal Code Table Chars inch Speed Quality Print Width Notch Align Enabled Internal Notch ThresH Notch Dist mm Print Density A 11 B 15 cpi Feed PUSH enter setup Feed FAST PUSH Skip setup GUS Yelm
44. recommended EVERY PAPER CHANGE Rollers EVERY 5 PAPER CHANGES Use isopropyl alcohol Paper path Use compressed air or tweezers Cutter Use compressed air Ejector Use compressed air Sensors Use compressed air EVERY 6 MONTHS OR AS NEEDED Printer case Use compressed air or a soft cloth For specific procedures see the following pages NOTE If you use the device in dusty environments you must reduce the intervals between the cleaning operations 58 GUS Tem 6 3 Cleaning For periodic cleaning of the device see the instructions below Rollers 9 Disconnect the power supply cable and open the device see previous paragraphs ISOPROPYL ALCOHOL Clean the printing roller by using a non abrasive cloth moistened with isopropyl ATTENTION h Do not use solvents or hard brushes Do not let water or other liquids get inside the device CWS vem Paper path Disconnect the power supply cable and open the device see previous paragraphs Remove any scraps of paper and the accumulated paper dust on the rubber roller and in areas near to the paper presence sensor ATTENTION b Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device Al nt ON 59 Disconnect the power supply cable and open
45. rface HANDSHAKING Handshaking XON XOFF P software handshaking Hardware hardware handshaking CTS RTS NOTES Parameter valid only with serial interface When the receive buffer is full if handshaking is set to XON XOFF the printer sends the XOFF 0x13 on the serial port When the receive buffer has cleared once again if handshaking is set to XON XOFF the printer sends the XON 0x11 on the serial port BUSY CONDITION Activation mode for Busy signal OffLine RXFull Busy signal is activated when the printer is both in OffLine status and the buffer is full RXFull P Busy signal is activated when the buffer is full NOTE Parameter valid only with serial interface AUTOFEED Setting of the Carriage Return character CR disabled Carriage Return disabled CR enabled Carriage Return enabled 50 GUS Yelm USB ADDRESS N Numerical address code for the univocal identification of the USB device in case of more than a USB device connected with the same PC 0 2 4 6 8 1 3 5 7 9 PRINT MODE Printing mode Normal enables printing in normal writing way Reverse enables printing rotated 180 degrees CODE TABLE num Characters table character code PC437 PC865 PC858 PC850 PC866 PC860 VISCII PC863 NOTE This parameter is not printed in the setup report of models with simplified chinese font GB2312 or with ex tended chinese font GB18030 1
46. sources reducing the quantity of necessary paper to print this MANUAL For details the commands refer to the manual with code 77200000001100 TABLE OF CONTENTS 1 INTRODUCTION Rm 9 1 4 Document structure 9 1 2 Explanatory notes used in this 9 2 DESCRIPTION EK eres 11 2 1 JBOX CORLGDEb Tua hence nahe mous aan LL u r r ara UE de Es 11 2 2 DEVICE components i DERI ARA dhe ER BEL C ERE 12 2 3 Product label 51 SERRE das Aa aa ENY a UICE Poe e a 14 2 4 Key functions POWER UP oca Nope a Pid etd aad aed ahs 15 2 5 Key functions 2 16 2 6 Status led flashes s os d ma de aq a a asa ua Gb UR od augu 17 o INSTALLATION T AA 19 341 Fastening permet 19 3 2 Paper roll holder assembly ERE A ela ee h e Xd kb bed d dua 21 3 3 COoll cti ns 4 4x i _______________ 23 34 zu s u 24 3 5 SDK wasaqa dab o Ves x ROS ln VA na alan ak d OA e 26 4 OPERATION eT 27 4 1 Device openilg zio x
47. the device see previous paragraphs Remove any scraps of paper and the accumulated paper dust on the input and the output of cutter ATTENTION h Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device 9 C9 60 Disconnect the power supply cable see previous paragraphs ISOPROPYL To clean the device use compressed air or a soft cloth ATTENTION b Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device G3 S CUSTOM Ejector standard model Disconnect the power supply cable and lift the inspection door see previous paragraphs 2 2 Remove any scraps of paper and the accumulated paper dust under the inspection door and on the paper output ATTENTION h Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device 7 Cy Vx Al nt ON v CWS vem Ejector model with motorized ejector Disconnect the power supply cable and lift the ejector group see previous paragraphs Remove any scraps of paper and the accumulated paper dust on the input and the output of the ejector ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the device
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