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1. Jack NT Activate Interface No Yes L1 mode Network Connection PTMP L2 mode Network L3 mode Network Entries in the routing table All calls from BRI2 go to GSM All calls from GSM go to BRI2 oI 2d n oGd n lt Note This configuration is the factory default for ECOTEL ECOTEL VoIP ISDN2 1 ISDN2 2 I2 d Edition 4 1 EN 20070730 Page 49 VIERLING 3 2 4 Connecting ISDN telephones Antennas Power supply 230 V AC 40 V DC ECOTEL for ISDN phones ECOTEL can also be connected directly to up to four ISDN telephones Since ECOTEL does not supply power for telephones an appropriate power supply unit must be plugged into the TE jack of the corresponding ISDN port ECOTEL must be configured as the network termination NT Preferably the ISDN BRI2 port should be used In this case the line is operated in PTMP mode point to multipoint Page 50 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 ISDN configuration VIERLING e512 100 onm Jack NT Activate interface No Yes L1 mode Network Connection PTMP L2 mode Network L3 mode Network Entries in the routing table All calls from BRI2 go to GSM All calls from GSM go to BRI2 oIl2d n oGd n ECOTEL VoIP ISDN2 1 ISDN2 2 I2 d Edition 4 1 EN 20070730 Page 51 VIERLING 3 2 5 Connection to an external SO port PTP Synchronization problems
2. 326 10 3 2 Spare parts Accessories ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite 00 0 ceeeeeeees 327 10 3 3 Spare parts Accessories ECOTEL ISDN2 2 328 10 4 Specifications ccecccceeeeeeseeeeeeeeeeeeeeeeeeseneeeeeeeeeneeeee 329 10 5 Maintenance and Warranty s e 330 10 6 Conditions for using the software cccceeeeeeeeeees 331 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 9 VIERLING 1 Introduction Page 10 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 1 1 Overview Please read this first Congratulations on your purchase of the ECOTEL It is a powerful device with a wide array of functions for use in many different applications It can be configured to suit the particular behavior of most PBXs Safety instructions You must read the safety instructions prior to using this device 7 2 Safety instructions A common manual for several device types This manual describes how to operate the ECOTEL VoIP ECOTEL ISDN2 1 ECOTEL ISDN2 120 lite and ECOTEL ISDN2 2 devices Is Note All of the information in this manual refers to package version 4 7 0 0 see the Service Gear help information In this text we use the term ECOTEL when we are talking about all device types When there are variations between the devices this is specified in the text particularly if certain functions are available only in one of the device types Geiting star
3. Is Note In ECOTEL spnz 1 IO Channel 5 is not available internal usage Options Activate channel Operation Mode Digital input Analog input Activates or deactivates the relevant channel IO 1 IO 2 The trigger parameters that are visible below are dependent on this setting ECOTEL periodically evaluates the applied voltage but only distinguishes between two states Low and High If the state changes in the way that is set under Trigger Condition ECOTEL responds by transmitting an SMS message The input voltage is measured approximately every 500 ms A changed state is not evaluated as such until after two consecutive measurements in order to filter out short lived interference ECOTEL periodically measures the applied voltage If the state changes in the way that is set under Trigger Condition ECOTEL responds by transmitting an SMS message The input voltage is measured approximately every 500 ms The arithmetic mean of the last two measured values is always used for comparison with the limit value and threshold in order to filter out short lived interference ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 259 VIERLING Channel Name Trigger Condition Send SMS on any low to high transition high to low transition transition edge sensitive high pulse low pulse Pulse duration Trigger Condition EJ This is the name of the IO channel that
4. Save As VIERLING Opens the User Registration edit dialog to edit the selected table entry Deletes the marked table entries Moves the marked table entry up or down within the list Reads the current user table from ECOTEL and displays it the left half of the window Note The file which is read out always has the name USER TXT The read operation from ECOTEL causes the user table which was previously open to be discarded and the existing file USER TXT is overwritten on the configuration computer after asking for confirmation Transmits the displayed user table to ECOTEL where it immediately goes into effect after transmission Note No check is made to see whether the entries in the user table have logical values similar to the routing table Please be sure to follow the instructions given above Note The transmitted file is always saved on ECOTEL under the name USER TXT Discards the previously opened user table and creates a new one Displays an Open File dialog which can be used to select a user table saved on the computer Displays a Save File dialog which can be used to save the displayed user table on the configuration computer ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 255 VIERLING 6 10 O Configuration module Ls Note ECOTEL ISDN2 120 lite does not have a IO interface In the 1O Configuration module you can make settings for the IO interface which is
5. This feature is not available with ECOTEL ISDN2 120 lite Choose when the callback will be started after the callback request has been released possible settings from immediately to 70 sec Page 172 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 10 Gateway Configuration GSM 1 n Outgoing Calls Call Iin the Gateway Configuration main window below the GSM Interfaces node and below GSM 1 2 3 etc select the Outgoing calls tree node Calltime limit Each call is The maximum connection duration for outgoing limited to GSM calls in ECOTEL After this time elapses the GSM connection is automatically interrupted CLI handling usability depends on service provider Use on single number base specified in routing by prefixes 31 and 31 call inter rupt allowed Automatically transfer CLI always add prefix 31 to the dialed number call interrupt allowed Automatically suppress CLI always add prefix 31 to the dialed number call interrupt allowed ECOTEL VoIP ISDN2 1 ISDN2 2 In this setting depending on the CLI settings predefined in the routing ECOTEL attempts to activate or suppress display of the telephone number to the called subscriber If CLI is not supported by the GSM network the call is interrupted With this setting ECOTEL will always attempt to activate display of the telephone number to the called subscriber regardless of the CLI se
6. Example By dialing 123 the telephone number 01701234567 is dialed and by dialing 56 the telephone number 01701111111 is dialed Entry in the routing table Speed dial list d123 n G 01701234567 d56 n G 01701111111 Page 268 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 7 2 3 Setting up fixed connections Call forwarding to a mobile phone When required instead of manual destination dialing ECOTEL can be set so that a call will be made to a pre determined telephone number in the mobile network This function is controlled using entries in the routing table Example Extension 123 should always be connected to the telephone number 01701234567 Entry in the routing table Fixed connection 0123 n G 01701234567 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 269 VIERLING 7 3 Incoming calls 7 3 1 Dialing an extension by the caller if your terminal device supports DTMF First the caller dials ECOTEL s mobile network number After the call has been successfully set up ECOTEL makes the voice announcement Mobile radio connection here Please input the extension number The caller inputs the extension number and completes the sequence with number sign It is not necessary to wait until the voice announcement is completed 0171XXXXXXX XXxX Radio network number Extension number e Note If you have defined the number of digits for the local
7. Mobile number Service center number Clock model in seconds Lock to preferred LAIN Telephone number of the SIM card which is installed in the GSM module Number of the SMS service center for the SIM card which is installed This number is needed so that ECOTEL can send SMS messages The service center number requires an international format Here you should enter the charge timing for the rate model for the installed SIM card This value is used to compute when the call time limit is reached see below The first entry indicates the duration of the first charge pulse in seconds and the second entry indicates the spacing between all subsequent pulses Example 60 1 means that for the first pulse the charges are computed for 60 seconds while for each further pulse the charges are computed for one second ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 169 VIERLING LAIN Roaming allowed Charging information ti x1 t2 x2 Here you should enter the LAIN Location Area Identification Number of the GSM network in which the installed SIM card should register If no LAIN is entered the SIM card will register in the network with the best reception You can get more details about the network operators which are available locally in the Firmware Tools module on the GSM parameters page If roaming is allowed a SIM card can also register in an outside GSM network if registration
8. 20070730 Page 297 VIERLING BRI 2 BRI 2 GSM x GSM x GSM x GSM x GSM x GSM x GSM x Page 298 Red Green Off Flashing green Flashing orange Flashing red green orange red Port is in TE mode is activated and L1 is active Port is in NT mode is activated and L1 is active GSM module is registered or deactivated GSM module 1 2 3 or 4 is not registered antenna is missing no SIM card is plugged in PIN for SIM card is incorrect start up phase is running GSM module 5 6 7 or 8 is not registered antenna is missing no SIM card is plugged in PIN for SIM card is incorrect start up phase is running GSM modules 1 and 5 2 and 6 3 and 7 or 4 and 8 are not registered antenna is missing no SIM card is plugged in PIN for SIM card is incorrect start up phase is running GSM module 1 2 3 or 4 is busy GSM module 5 6 7 or 8 is busy GSM module 1 and 5 2 and 6 3 and 7 or 4 and 8 is busy Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 2 Interfaces on the housing The ECOTEL housing allows the device to be used as a desk top model or it may be mounted on a wall ECOTELs interfaces are implemented on the sides of the housing ECOTEL VoIP Interface jacks on ECOTEL VoIP ECOTEL ISDN2 1 f fo f ee CPU V 24 Configuration TAN aA A TA a TE
9. Dialing 0160 lt and any number of additional digits gt is blocked for all extension subscribers Dialing international subscribers starting with O0 lt and any number of additional digits gt is blocked for all GSM network subscribers Entry in the routing table d0190 oI2d0160 oGd00 coo Page 128 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 8 Date and time dependent routing Note This function is not available with ECOTEL ISDN2 120 lite The validity of routing entries can be limited in terms of time The condition must be extended as follows Example 1 The first routing entry is valid only from Monday to Wednesday The second routing entry is valid on Monday and also from Friday to Sunday Entry in the routing table wl 3 wl5 7 Ls Note The w character can be used to indicate that the routing entry is to be valid only on certain days of the week Days of the week are entered as numbers 1 Monday 7 Sunday ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 129 VIERLING Example 2 The first routing entry is valid from December 31 2004 to January 7 2005 The second routing entry is valid each year on December 31 The third routing entry is valid from January 1 2004 to September 30 2004 Entry in the routing table c04 12 31 05 01 07 e 12 31 12 31 c04 01 01 04 0 30 ea Note The c character can be used t
10. 266 7 2 2 Calls using speed dialing ccccceeeeeeeeeees 268 7 2 3 Setting up fixed CONNECTIONS cc cceeeeeeeeeeee 269 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 7 VIERLING 7 3 7 4 9 6 Page 8 INCOMING Calls as eciciseccciceps latin aeeee cele evheiei selects 270 7 3 1 Dialing an extension by the caller 270 7 3 2 Routing calls to a fixed extension c08 271 7 3 3 Redialing or new dialing 272 7 3 4 Call forwarding cc cccccceseeeeeeeeeeeeneeseeeeeseeeeeaes 273 Call hold switching between subscribers c00 274 Additional topics and background information 277 Overview Gaining a better understanding of ECOTEL 278 Interpretation of the interface version ceeeee 279 ECOTEL GloSSary c ccececeeeeeeeeeeeeseeeeseneeseneeeseeeseneees 280 General information about VOIP nsss 283 8 4 1 Explanation of VoIP terms esenee 284 BAZ COUCE 287 8 4 3 VolP and Security cceeeeeeeceeeeeeeeeteeetseetees 288 Special hardware related isSues s cceseseee 289 Display elements on the housing 290 9 1 1 Display elements on the housing ECOTEL VOIP aeaiaioe A titi 290 9 1 2 Display elements on the housing ECOTEL ISDNQHAl crnica e envi cetuorn tides ctor leaden 293 9 1 3 Display elements on the housing ECOTEL ISDN2 120 lites ii ccceseasieditentvastaasivisiventvasteasiesin 295 9 1 4 Display elements on th
11. Existing Wave Files Select All Listening Test Download to ECOTEL The left column applies to files on the ECOTEL Displays all of the WAVE files present on the ECOTEL You can select one or more files using the normal Windows methods Selects all of the files in the list Deletes the selected files on ECOTEL Select the drive which contains the WAVE files Select the directory which contains the WAVE files Normally these files should be located below the ECOTEL installation directory in Wavel lt CountryCode gt A_Law Notes Files that are common to all languages tones pauses music have the SYS prefix instead of the country code Interrupts the connection to ECOTEL or reestablishes it when pressed again Displays all of the WAVE files present in the selected path You can select one or more files using the normal Windows methods Selects all of the files in the list Plays back the selected WAVE file Your computer needs a loudspeaker to play back the file Transmits the selected files from the computer to the ECOTEL Page 212 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING A list of the WAVE files with the file names and contents can be found elsewhere 70 1 Wave files for speech announcements ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 213 VIERLING 6 5 6 Firmware Tools CDR Call In the Firmware Tools main window mark the CDR
12. For experienced users Here you can send commands directly to the ECOTEL The available commands and their syntax depend on the proprietary communication protocol used by ECOTEL Note All commands sent to ECOTEL must be in capital letters We suggest that you activate the Caps Lock key Exception For file names you need to distinguish between uppercase and lowercase Transmits the command you just entered to the ECOTEL Deletes the window content Establishes a connection from your computer to ECOTEL Interrupts the connection from your computer to ECOTEL Converts all of the characters typed in the input field to uppercase see the note above Edition 4 1 EN 20070730 Page 221 VIERLING For detailed information about creating traces and about the individual trace types see the following section 4 5 Generating traces Page 222 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 5 10 Firmware Tools Remote Connection Is Note This function is not available with ECOTEL SDN2 120 lite nor ECOTEL VoIP Call in the Firmware Tools main window mark the Remote Connection tree node This page is available only if the modem interface is configured for accessing the device Ecotel Data Displays the configuration data for the current device as entered in the Service Gear module Call Number Telephone number at which the device can be reached by the modem Access Code
13. Generate call If this is selected for each call via the VoIP records interface a data set is stored in the CDR file Page 176 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 12 Gateway Configuration SIP Interface Incoming Calls Call Iin the Gateway Configuration main window under the node SIP Interface and under VolP Message mark the tree node Incoming Calls INVITE handling A connection will be established imme diately to enable dialing via DTMF When end of dialing is reached start call towards called party and play towards calling party In any other case Reply on INVITE with If the gateway has to react as single user agent and additional dialing information via DTMF is needed Choose the announcements to be heard by the calling party Choose the announcements to be heard by the calling party at the end of dialing Determines what message ECOTEL uses to respond on the VoIP interface to a INVITE message from the VoIP network Possible settings TRYING or ALERT ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 177 VIERLING When ALERT from Determines for calls from the VoIP interface to called party is received play towards calling party with the GSM interface which message ECOTEL will send in response to an ALERT message from the GSM end to the VoIP end This is a way of controlling when the connection is connected through on the VoIP end AL
14. Tree view Properties window Properties Status line 1st field 2nd field Eg Opens an additional Debug Info window with detailed information about the communication between ECOTEL and your configuraton computer Allows you to select the language for the user interface Changes to another module within the ECOTEL configuration software selected in the submenu Note You can also switch to Gateway Configuration by double clicking on the desired gateway Opens the content page for the online help Shows information about the product version and manufacturer Opens a PDF version of the help pages which you can print Shows all of devices and modems which are available for a data set Shows the properties for the selected element For more information about the individual fields see also the description of the Properties dialogs in the following sections Opens a dialog for editing the properties The status line at the bottom edge of the window provides additional information Reference to the selected tree node Directory in which the files for the selected device are saved with the default program installation this will be C Programme Vierling ECOTEL_Service_Gear EcotelData Note Many of these functions can also be accessed using the context menu right mouse click on an element in the tree view Page 148 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6
15. the configuration file which is currently open is discarded and the changes are not saved The file which is read in is unnamed at first you have to enter a file name when you save it ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 157 VIERLING Reboot Preferences Preferences Help Contents Print About Tools Start Tree view Detail window Page 158 Edition 4 1 EN 20070730 Causes ECOTEL to restart Warning A restart will interrupt all of the telephone connections which are currently running via ECOTEL Opens the Preferences dialog required only for internal use Opens the content page for the online help Opens a PDF version of the help pages which you can print Shows information about the product version and manufacturer Changes to another module in the ECOTEL configuration software selected in the submenu Displays the available configuration pages Displays detailed information about the selected configuration page For more information about the individual fields see also the description of the configuration pages in the following sections ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 2 Gateway Configuration Properties Call In a Gateway Configuration main window select the Properties tree node Codes International National Country code Speech connection on DTMF Disable internal DTMF receivers Minimum interv
16. 40V for NT Ls Ga al E Interface jacks on ECOTEL ISDN2 1 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 299 VIERLING ECOTEL ISDN2 120 lite BRI 1 BRI 2 Dooi V 24Configuration Interface jacks on ECOTEL ISDN2 120 lite ECOTEL ISDN2 2 Interface jacks on ECOTEL ISDN2 2 BRI 1 BRI 2 The two ISDN interfaces BRI1 and BRI2 are used to connect ECOTEL to the PBX or to the ISDN fixed network RJ45 connecting cables are used For more details see 9 3 Interfaces BRI1 BRI2 Page 300 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING VO RJ 45 jack with six input output contacts which can be pro grammed independently Each contact can have 0 to 15V connected to it 8 7 6 5 4 3 2 87634371 IGNDI 15V 10 1 102 103 104 105 Pin assignments for the I O interface lt a Note In ECOTEL spn2 1 the connector is rotated by 180 compared to the figure In addition IO channel 5 cannot be used in that device internal usage LAN In ECOTEL VoIP the LAN interface is used for VoIP telephony In all types it can be used for configuring the device Connection to the network Ethernet is via a standard RJ45 network cable ILs Note The factory default IP address for the configuratio
17. Page 326 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 10 3 2 Spare parts Accessories ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite Item Order no Power supply unit for ECOTEL voip 47591 499 90 230 V AC 15 V DC max 15 VA Connecting cable for So bus not crossed 45816 075 Connecting cable for So bus crossed 45816 076 Stationary antenna 47560 004 Rod antenna 47560 010 Mini antenna 70459 111 SMA FME Adapter 47560 915 Surge protector for antenna installation 47560 939 en tae ae 47591 388 CD ROM ECOTEL VvoIP ISDN2 1 ISDN2 2 70469 901 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 327 VIERLING 10 3 3 Spare parts Accessories ECOTEL ISDN2 2 Item Order no Power supply unit for ECOTEL ispn2 2 47591 586 90 230 V AC 15 V DC max 30 VA Connecting cable for So bus not crossed 45816 075 Connecting cable for So bus crossed 45816 076 USB connecting cable 45816 118 Stationary antenna 47560 004 Rod antenna 47560 010 Mini antenna 70459 111 SMA FME Adapter 47560 915 Surge protector for antenna installation 47560 939 SIM8 cardholder 70461 402 SIM16 cardholder 70461 405 SIM32 cardholder 70461 408 CD ROM ECOTEL volP ISDN2 1 ISDN2 2 70469 901 Page 328 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 10 4 Specifications Dimensions Height x Width x Depth Weight ECOTEL VoIP with 2 GSM channels ECOTEL VoIP with 4 GSM channels ECOTEL VoIP with 6 GSM channels ECOTEL VoI
18. Start gt Monitor The structure and functioning of the operating elements corre sponds to the main window in the Routing Table module see there The elements of the tree view and the corresponding detail win dows which are described in the following sections are different Page 234 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 7 2 Monitor Channels Call In the Monitor main window mark the Channels tree node This displays all of the channels which are supported by the hardware along with their status Channel Type State Green icon Yellow icon Blue icon Red icon IMSI IMEI LAIN Device Offline Online ECOTEL VoIP ISDN2 1 ISDN2 2 Name of the channel G 1 n 11 12 V0 V 1 n V 0 via internal SIP server V7 V2 via external SIP outbound 1 2 Interface type GSM ISDN or VoIP Availability of the channel Channel is ready or special case roaming low funds Channel has been deactivated or in case of a VoIP channel the corresponding SIP outbound is not configured Channel is being prepared wait for ready or more specific searching reboot Channel has encountered an error or more specific error cause Only with GSM channels IMSI of the GSM module Only with GSM channels IMEI of the GSM module Only with GSM channels LAIN of the GSM network in which the SIM card is registered Interrupts the connection to ECOTEL or
19. The interface via which the call is to be routed Possible values like for condition type o and with different meaning or additionally VolP interface local users only VolP Interface via SIP outbound 1 2 Note Routing to an arbitrary VoIP interface is not possible nor does it make sense since VoIP subscribers can generally be reached only via certain providers The indication V no number in the destination part is interpreted as VO since it was used with this meaning in earlier versions The originating port ECOTEL itself as the destination for management connections Requires a data enabled SIM card in ECOTEL Usage with call type n in this case the destination part consists only of the character M Note Multiple ports can also be specified in the destination part e g G2G112 ECOTEL first attempts to make the call via the first port which is named If this is not possible port busy disrupted the next port is used and so on Multiple GSM ports are not used in the listed order but in order of usage least used port first e g G 123 Page 196 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 G lt LAIN gt lt Call destination gt Sequence of digits Comments lt Text gt lt Text gt Blank line VIERLING The call is set up via a GSM port whose SIM card is registered in a network with the specified LAIN If none is available the call will
20. You can delete your entry with O 0 Example 1 0 150 means that if the person who was not reached calls back within 150 minutes they are to be ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 77 VIERLING automatically connected to the subscriber who previously tried to call them You can also set up an entry in the call list without a current call by entering the sequence 0 Telephone number storage for 60 minutes or O Telephone number Time in minutes storage for e g 150 minutes Example 2 0 0123456789 150 means that if the subscriber with the telephone number 0123456789 calls the GSM module of ECOTEL within 150 minutes he is to be automatically connected to the subscriber who wrote this entry into the callback list You can delete to an arbitrary entry from the callback list by entering the sequence 0 Telephone number 0 Example 3 0 0123456789 0 means that the entry for the subscriber with the telephone number 0123456789 is to be deleted from the callback list If this subscriber calls the GSM module of ECOTEL he will not be forwarded automatically Handling of multiple unsuccessful calls If different GSM subscribers are not reached the callback entries for each of them are written independently into the list even if the attempts were made from the same extension If the same GSM subscriber receives multiple unsuccessful calls how ECOTEL behaves will be dependent on th
21. calls which have been Record in CDR the optional parameters If this is activated the CDRs are also inserted individually after each call or call attempt into the trace messages which are output via the serial interface of ECOTEL see also Firmware Tools gt Monitor Using this entry you can set the maximum memory space available for CDR files If the specified file size is reached the oldest file is overwritten when a new CDR file is created Every day at midnight all of the CDR files in ECOTEL are deleted which are older than the time set here in days Here you can specify which types of calls are to be recorded in the CDRs Here you can select the date and time of day format and specify which optional parameters are to appear in the CDRs Additional information about CDRs gt 3 4 6 CDRs in ECOTEL Page 186 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 17 Gateway Configuration Device Call In the Gateway Configuration main window select the Device tree node Please select a Possible values ECOTEL ISDN2 1 Lite device ECOTEL ISDN2 1 ECOTEL ISDN2 2 or ECOTEL VolP Please select the After you select a device additional options will number of GSM appear here so that you can enter the number modules of available GSM modules Type Displays the device type of ECOTEL Firmware version Displays the firmware version of ECOTEL Interface version Displays the versi
22. i e a new entry overwrites the existing entry for the same called number or all calling parties towards a called party will be kept in the list i e calls from other calling parties remain saved in the list Earlier calls from the same caller are overwritten however An entry will be This determines when a list entry is assumed to removed be finished after a callback so that it can be deleted with CONNECT default case The entry is considered to be finished only if a connection was actually made for the callback With ALERT Even an attempted callback results in deletion even if the call was not accepted or the line was busy When the validity of the entry is reached Callback does not result in deletion only the expiration of the time limit The validity of an Minutes Possible values are between 0 entry does exceed function deactivated and 1440 minutes after corresponding to 1 day Explanation The callback forwarding function rerouting writes the phone numbers of the calling and called subscribers into an internal list maintained by ECOTEL for all failed calls from the ISDN interface to the GSM network If the GSM subscriber which was not reached previously calls ECOTEL within a set time he is automatically forwarded to the telephone number which previously attempted to reach him without success 3 4 7 Automatic call forwarding ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Pag
23. interfaces ECOTEL SMC for the SIM cards settings not in ECOTEL ISDN2 1 nor ECOTEL ISDN2 120 lite ECOTEL IOB for the settings of the IO interface not in ECOTEL ISDN2 120 lite USER TXTas the VoIP user table only in ECOTEL VoIP RATBL TXT as the routing table Each of these files is handled using a specific module You can see the assignments here 4 2 The ECOTEL Service Gear software The following section contains more information on processing these files 4 4 Editing the configuration files The configuration files and other files for one or more devices are managed on your computer in a directory structure which is known as the database There you can save variants and backup copies of your configurations and open and modify existing configurations as templates The configuration files found on the device can be read out using an upload and then edited and resaved ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 83 VIERLING 4 2 The ECOTEL Service Gear software The ECOTEL Service Gear configuration software consists of a number of different modules program components which group together related parameters and functions Central module Program components Created file Service Gear Gateway Configuration _ Dev0001 ECOTEL UPB Device management General settings Taree Routing Table Ices r D ji 1 Routing table Device 2 Firmware Tools Device 3 Remote operati
24. 116 IMGOMING calg ecseri esiedes vlende ea 117 5 5 1 Calls from specific NUMberS c cceeeeeeeeeees 118 5 5 2 Calls to a specified MSN ccceeeeeeeeeeeeeeees 121 Port SpecCific Call S vis ics szcceseesivevecedeveees evayeceevsatedeseglecedeveevess 122 5 6 1 Routing based on the interface 00ccee 123 5 6 2 B channel routing ecceeeseseeeeeeeneeeeeeeeeeeeee 125 5 6 3 Routing to the GSM network with load CUSUIIOUTIOM sssr e ER 126 5 6 4 Routing to a specific GSM network 127 Blocking CallS ccvio nds dhe n nae serenity 128 5 7 1 Blocking calls from specific originating NUMDOMS acin ai A S 128 5 7 2 Blocking calls to specific destination numbers 128 Date and time dependent routing 129 Automatic callbacks seicreiicinssnierirrsnineninn 132 5 9 1 Dialing callback with disconnect eee 133 5 9 2 Dialing callback without disconnect 25 135 5 9 3 Non dialing callback with disconnect 136 5 9 4 Non dialing callback without disconnect 137 Remote configuration via GSM ccccsceeseeteeeeeeeeees 138 Default CONfIQUIaATION e issssriii einnar 139 User SCOMAMO vevesiecccesstveendaehsy ceabivisceeateoiluetiennenen AEON 141 Reference Operating elements of the configuration SOTMWAMC ais sosiveccte cite ce asstucacisvewessanebensedectassameueivdi wees cenwuus 143 Overview The operating elements c cceeeeeeeees 144 Service Gear m
25. 120 lite ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 75 VIERLING Logging is as follows when using callback The first CDR logs the incoming call from subscriber A and CBR callback request appears as the call type The B subscriber does not appear ECOTEL now calls back A which dials further to B like a normal call The second CDR contains the subscriber data from A and B and the CB callback call type Calls with call hold switching ean Note This feature is not available with ECOTEL ISDN2 120 lite Calls with call hold switching are recorded as follows The first call from subscriber A to subscriber B is a normal call and appears that way in the CDR Call type NC normal call If subscriber B dials another subscriber C this produces a second CDR with the call type CF call forwarded B appears here as the A subscriber and C as the B subscriber If however after the first step A instead of B calls further to a subscriber C this produces a second CDR with the call type NC normal call with A as the A subscriber and C as the B subscriber Note The CDR format described here is used starting with firmware version 3 4 x Earlier versions used a different CDR format Page 76 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 4 7 Automatic call forwarding Is Note This function is not available with ECOTEL ISDN2 120 lite The Automatic call forwarding func
26. 2 Edition 4 1 EN 20070730 Page 71 VIERLING proxy In this case the authentication is handled between the SIP proxy and the caller If the caller is not a VoIP subscriber e g a GSM subscriber then ECOTEL will act as a terminal device itself with respect to a SIP proxy Incoming calls from a SIP Outbound If you want ECOTEL to also accept incoming calls from a SIP outbound the outbound will need to be able to register with ECOTEL as a user You will need to make an appropriate entry for the SIP proxy or SIP provider in the User Registration module 6 9 User Registration module SIP outbounds and routing table In the routing table you can or must specify the SIP outbound for routing an outgoing VoIP call The virtual port names V7 V2 are used which correspond to SIP outbounds 1 2 For calls without a SIP outbound i e to SIP telephones that are registered with the SIP server provided in ECOTEL select the virtual port V Page 72 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 4 5 SIM management Note This feature is not available with ECOTEL ISDN2 1 nor with ECOTEL ISDN2 120 lite ECOTEL allows you to use multiple SIM cards for the same GSM channel You can specify which SIM cards to use at which times in order to take advantage of the best rates ECOTEL can automatically switch between SIM cards e g when a card s balance runs out You will need to use
27. 20070730 Page 37 VIERLING 2 2 14 Finishing the installation procedure Mechanically attach the device if necessary Permanently install the antennas Please read the following information 9 4 Antennas Mechanically attach the connecting cable s 2 3 Getting further information If you follow the steps outlined in the previous sections your ECOTEL should now be basically ready for operation However you should be aware that ECOTEL offers a number of additional functions Please consult the corresponding help sections to learn more about these functions and set them up as required You can find additional information here 6 4 Routing Table module 5 3 Strategy for the routing table 6 3 Gateway Configuration module 6 5 2 Firmware Tools Time 6 5 3 Firmware Tools Security Code 3 4 Additional functions 7 Making calls via ECOTEL Page 38 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 Operating modes ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 39 VIERLING 3 1 Overview Using ECOTEL ECOTEL has interfaces to various networks GSM ISDN and also VoIP with ECOTEL VoIP Its main function is to route calls between these networks based on different parameters in a routing table On the ISDN side ECOTEL is connected in most applications to a PBX ECOTEL provides additional services to the PBX and must be configured to work
28. 6 8 1 SIM Management Main window Note The main window is labeled ECOTEL Configuration Software in the title bar It is distinguished from the main window of the Gateway Configuration module by a different tree view Call From any of the modules using Tools gt Start gt SIM Management Operating elements The operating elements are the same as the ones used in the Gateway Configuration main window see there The main difference is that here in SIM Management configu ration files of type SMC are processed which contain settings for the administration of SIM cards The information under Gateway Configuration about the peculi arities of the file name ECOTEL UPB also apply to the file name ECOTEL SMC 6 3 1 Gateway Configuration Main window Page 244 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 8 2 SIM Management SIM Cardholder Call In the SIM Management main window mark the SIM Cardholder tree node SIM management center External Management of the SIM cards via an external connected via IP SIM management center IP address IP address of the external SIM management center If the SIM emulation board is selected under SIM slot 1 or 2 enter the IP address of the SIM server on which the cards are located Port We recommend that you keep the default port 6102 unless you know that the external SIM Management Center is expecting a different value Local SIM Management of th
29. DTMF C 1000 ms Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 Tones SYS016a wav SYS017a wav SYS018a wav Speech phrases XXX032a wav XXX033a wav XXX034a wav XXX035a wav XXX036a wav XXX037a wav XXX038a wav XXX039a wav XXX040a wav XXX041a wav XXX042a wav XXX043a wav XXX044a wav XXX045a wav XXX046a wav XXX047a wav XXX048a wav XXX049a wav XXX050a wav XXX051a wav XXX052a wav XXX053a wav XXX054a wav XXX055a wav XXX056a wav XXX057a wav ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Sinewave 425 Hz Dial tone Sinewave 425 Hz Busy signal Sinewave sweep 300 3400 Hz The phone number in memory location is has been deleted Number Memory number The number is busy If you want another extension please dial The call is completed This is mobile number Please enter the extension The entry is confirmed The entry is wrong Alarm Please wait Please wait for a connection The call could not be completed Zero One Two Three Four Five Six Seven Eight Nine Edition 4 1 EN 20070730 Page 321 VIERLING Pauses etc SYS064a wav XXX065a wav SYS066a wav DTMF tones 100 ms SYS112a wav SYS113a wav SYS114a wav SYS115a wav SYS116a wav SYS117a wav SYS118a wav SYS119a wav SYS120a wav SYS121a wav SYS122a wav SYS123a wav SYS124a wav SYS125a wav SYS126a wav SYS127a wav Page 322 Edition 4 1 EN 20070730 Pause 1s Pause 1 5 s This is mobile number Hold music during
30. Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 8 5 SIM Management Device Call In the SIM Management main window select the Device tree node The structure and function of this page corresponds to that of the page with the same name in the Gateway Configuration module see there 6 3 17 Gateway Configuration Device ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 251 VIERLING 6 9 User Registration module The User Registration module is used to manage VoIP users of ECOTEL On the one hand you can determine the parties that ECOTEL will accept incoming calls from via the VoIP interface On the other hand you can list the users that can be reached via ECOTEL s internal SIP server as VoIP call destinations ILs Note This module is only available with ECOTEL VoIP When you exit the User Registration window you will be automatically returned to Service Gear Page 252 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 9 1 User Registration Main window Call From all modules via Tools gt Start gt User Registration The structure and functioning of the operating elements corre sponds to the main window in the Routing Table module see there The elements of the tree view and the corresponding detail win dows which are described in the following sections are different ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 253 V
31. Gear you can access the other modules by marking a device and choosing the desired module with Tools gt Start gt Or even shorter Double click on the device to open the Gateway Configuration module The module is opened for the selected device i e the data associated with the device are automatically used folder for file storage setup data for connecting to the device To go from one of the other modules to a different module you should also use the Tools menu If you exit one of these modules you will be returned to Service Gear Is Note When you open a module the Service Gear window will disappear initially Then it might take a little while until the new window opens For historical reasons the Gateway Configuration and Basic Configuration modules are still labeled ECOTEL Configuration Software in the title bar However you can clearly distinguish the modules based on the entries in the tree view Gateway Configuration This module allows you to make most of the settings required by ECOTEL except for only the basic settings for the ISDN ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 85 VIERLING interfaces and the routing table which are handled in separate modules All of the parameters which appear here are found in the configuration file ECOTEL UPB It must be downloaded to the device after editing in order for the changes to go into effect Routing Table The routing tab
32. ISDN2 2 VIERLING 6 6 2 Basic Configuration ISDN Interfaces Call In Basic Configuration main window select the ISDN Interfaces tree node Here you can make the basic settings for the two ISDN interfaces The best settings will depend on the operating mode and the connection type You can find more information under the description of the individual connection types 3 2 ISDN interface Selecting the ISDN connection type For retrofitting of BRI 1 with terminating impedances 9 3 1 BRIT connection ILs Note Some settings cannot be changed with ECOTEL SDN2 120 lite BRI 1 Layer 1 Layer 2 Layer 3 Connection mode BRI 2 Layer1 Layer 2 Layer 3 Determines whether layer 1 of this interface is operated in terminal or network mode Determines whether layer 2 of this interface is operated in terminal or network mode Determines whether layer 3 of this interface is operated in terminal or network mode Determines whether this interface is operated using the point to multipoint protocol PTMP or the point to point protocol PMP Determines whether layer 1 of this interface is operated in terminal or network mode Determines whether layer 2 of this interface is operated in terminal or network mode Determines whether layer 3 of this interface is operated in terminal or network mode ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 227 VIERLING Connection mode eo Clock
33. ISDN2 2 VIERLING ISDN configuration As in the following ISDN example 3 2 1 Connection to the internal SO port PTMP Entries in the routing table Calls from VoIP with a destination number of 075 076 or 017 go to GSM All other calls from VoIP go to BRI1 ISDN All calls from BRI1 ISDN go to VoIP local All calls from GSM go to VoIP local ovd01 5 7 n G d ovd n Il d oIld n V0 d oGd n VO0 d The destination numbers 015 016 or 017 are used as an example here Depending on your local situation you will have to use other suitable criteria for routing to GSM ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 65 VIERLING 3 3 4 Call routing via SIP server in the IP network You can distribute multiple ECOTEL units throughout the IP network An SIP server routes the calls e g as a function of the gateway site or the installed SIM cards to the corresponding device If it is configured properly the internal SIP server in ECOTEL voir can replace the external SIP server l SIP server Lexsu favos faxes Yexosm Entries in the routing table All calls from VoIP go to GSM All calls from GSM go to VoIP local oVd n G d oGd n V0O d Page 66 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 3 5 Box to box operation When calls are made from a GSM network directly to another GSM network this generally results in
34. L2 L3 Page 58 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING ISDN configuration sa 512100 onm Jack NT Activate interface No Yes L1 mode m Terminal equipment Connection E PTP L2 mode a Network L3 mode a Network L1 clock from BRI2 L1 from BRI2 RX TX L1 L2 and L3 cannot be configured with ECOTEL ISDN2 120 lite Entries in the routing table All calls from BRI2 go to GSM All calls from GSM go to BRI2 oL2d n G d oGd n I2 d ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 59 VIERLING 3 3 VoIP interface Sample applications Wc Note This interface is only available with ECOTEL VoIP 3 3 1 Media gateway for calls from the ISDN PBX to VoIP and to GSM mobile radio networks If the ISDN PBX is suitably configured all calls to VoIP or GSM subscribers can be routed via an S extension of the PBX to ECOTEL ECOTEL then establishes a connection directly via the IP network or a GSM channel to the called subscriber Incoming VoIP or GSM calls can be forwarded directly to the desired extension of the PBX g ECOTEL VoIP p gt LAN E P gs Internet wl a h BRI ISDN PBX SIP server Page 60 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING ISDN configuration variant 1 As in the following ISDN example 3 2 1 Connection to the internal SO port PTMP ECOTEL on an extension of the PB
35. The registrar then saves the current IP address and SIP address SIP URI of the user If necessary other SIP elements e g a proxy server can access this information Redirector A redirector redirect server saves information about the possible location of a user Upon request it passes this information back to the querying UA However the redirector does not actively attempt to find the user unlike a proxy server Instead the querying UA must send a new request to the address es obtained from the redirector SIP server A SIP server generally combines the proxy server registrar and redirector components Common synonyms for SIP server are soft PBX or IP PBX NAT In computer networks network address translation NAT is a technique for replacing an IP address in a data packet with a ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 285 VIERLING different IP This is commonly used to map private IP addresses on public IP addresses NAT is required mainly because public IP addresses are becoming scarcer and private IP addresses can be used as needed in an internal private network To allow communication over the Internet the internal private addresses must be translated into public addresses at the gateway to the Internet or to another public network Normally NAT is performed at the interconnection between two networks An NAT device can be a router or a firewall for example STUN STUN
36. Use fix IP address is deactivated ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 183 VIERLING Port Copy Domain 3rd line Registrar data Use fix IP address Registrar IP address Registrar name Port Copy Proxy Enable STUN Registration Send message The standard port is 5060 You should enter something different here only if your provider specifically says to do so Copies the domain data P address or domain name port into the corresponding fields for the proxy The registrar is responsible for user registration i e for the information about which user can currently be reached where In most cases enter the same data here as for the proxy However if your provider specifies other data enter it here Determines whether the registrar is to be addressed with an IP address Otherwise a name is used The IP address of the registrar If the option Use fix IP address is activated The name of the registrar e g registrar myprovider corp If the option Use fix IP address is deactivated The standard port is 5060 You should enter something different here only if your provider specifically says to do so Copies the proxy data P address or proxy name port into the corresponding fields for the registrar Determines whether a STUN server is to be used For this to work properly a STUN server must be set up and activated 6 6 3 Basic Configuration IP Connect
37. automatically have Copy of appended to them in order to avoid overwriting existing files with the same name DataBase The right half of the window concerns the data sets in the database i e in the directory structure on the configuration computer CDR List Show Displays the content of the selected data set or the first data set which is selected Delete Deletes the selected data sets from the database Select All Selects all of the data sets in the CDR list Download to Transmits the selected data sets from the ECOTEL database to the ECOTEL Device Offline Interrupts the connection to ECOTEL or Online reestablishes it when pressed again ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 215 VIERLING 6 5 7 Firmware Tools GSM Parameters Module 1 n Call In the Firmware Tools main window mark the GSM Parameters tree node and under that Module 1 Module 2 etc IMEI IMSI Active Cell Neighboring Cells Current Service Provider Access List List of Service Providers Field Strength Update Enter PIN E Displays the IMEI of the relevant GSM module Displays the IMSI of the relevant GSM module Displays data for the GSM base cell where the GSM module is currently registered Displays data for additional base cells in the same network for which adequate receiving conditions also exist Displays the service provider who operates the network in which the GSM module is
38. be provided with a driver to emulate a COM port For more information see 2 2 4 Setting up the USB interface Select the appropriate COM number here generally COM3 or COM4 Page 150 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 IP address Security code Change Call number for remote access Access code VIERLING IP address of the gateway via which it can be accessed in the LAN by Service Gear for configuration purposes This field is activated only if Pis selected as the interface A secret code which is sent when accessing the selected configuration interface Enter the security code for ECOTEL into this field You can enter or modify the security code stored in ECOTEL using the Change button Exception When accessing ECOTEL via modem the security code is edited under Tools gt Start gt Firmware Tools gt Security Code The usage of a security code is optional If you leave the Security Code field blank the security code will be queried each time you access the configuration interface of ECOTEL Opens the Change security code dialog Enter the new security code You have to enter it twice to avoid problems with typographical errors Click on OK to accept the changes Number which the gateway calls back for remote configuration via GSM The callback is initiated by a modem call and transfer of the access code for remote access This field is activated only if Modem i
39. call hold DTMF D DTMF 1 DTMF 2 DTMF 3 DTMF 4 DTMF 5 DTMF 6 DTMF 7 DTMF 8 DTMF 9 DTMF 0 DTMF DTMF DTMF A DTMF B DTMF C ECOTEL VoIP ISDN2 1 ISDN2 2 10 2 Package contents 10 2 1 Package contents ECOTEL VoIP Number Name 1 ECOTEL voir 1 power supply unit 90 230 V AC 15 V DC max 30 VA FME SMA antenna adapter 1 x for ECOTEL voip 14y 2 x for ECOTEL volp 12y 16y and 18y see bottom of housing for name plate 1 USB cable 2 ISDN cables not crossed 1 set of safety instructions German English 1 Quick Start Guide German English 1 CD ROM ECOTEL VolP ISDN2 1 ISDN2 2 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 VIERLING Article no 70469 xxx depending on type 47591 586 47560 915 45816 118 45816 075 70469 201 70469 201 20 70469 204 70469 204 20 70469 901 Page 323 VIERLING 10 2 2 Package contents ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite Number Name 1 ECOTEL spne 1 1 power supply unit 90 230 V AC 15 V DC or 12 V max 15 VA FME SMA antenna adapter 1 x for ECOTEL ISDN2 1 ly 14y 2 x for ECOTEL ISDN2 12y ISDN2 1 lite see bottom of housing for name plate 2 ISDN cables black not crossed 1 ISDN cables black not crossed only with ECOTEL ISDN2 120 lite 1 ISDN cable white sign crossed with ECOTEL ISDN2 120 lite 2 ISDN cables white sign crossed Only with ECOTEL ISDN2 14y 1 set of safety instructio
40. calling party the SMS message is sent only if the calling subscriber enters the character sequence 1 using DTMF dialing The callback request via SMS can be entered only if the call was not successful If the voicemail is reached this is considered to be a successful connection If the setting is Automatic for each failed call the SMS message with the callback request is sent automatically as soon as the call fails ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 79 VIERLING 3 4 9 SMS functions ECOTEL supports transmission of SMS messages For this purpose ECOTEL provides a GSM07 07 interface for USB and IP Telnet not with ECOTEL ISDN2 1 or for RS232 and IP Telnet with ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite Software is available free of charge for the RS232 interface Transmission reception and storage of SMS messages can be managed using SmeaSyPro EXE Conversion of e mail to SMS or SMS to e mail can be implemented using the application ECOTEL SMbaSic Mail Manager This program is available separately For a detailed description see the documentation on the CD ROM 3 4 10 Dialing in via the Internet Note This is currently possible only with ECOTEL ISDN2 1 and ECOTEL SDN2 120 lite ECOTELispn21 offers asynchronous PPP for RS232 and IP Telnet in order to allow dial in via the Internet CSD and GPRS Software is available free of charge for the RS232 interface The driver ECI
41. choose an option other than Never Repeat for GSM 2 3 each with SIM Group 1 Save the configuration file Choose File gt Save Enter the file name ECOTEL the extension SMC will be automatically added You should keep the default path Transmit the configuration file to your device Select Transmit gt Save in ECOTEL You can monitor the progress of the download in the Communication window Insert the SIM cards Please read the following information 9 5 SIM cardholder installation For additional information see 6 8 SIM Management module ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 35 VIERLING 2 2 12 Configuration steps in Firmware Tools E Note This section applies only to ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite The corresponding configuration steps for other ECOTEL types are to be done in the SIM Management module Switch to the Firmware Tools module Tools gt Start gt Firmware Tools Remove all of the SIM cards if they are inserted Warning When it is powered on and when a SIM card is inserted ECOTEL will attempt to log in to the network using the SIM card Since ECOTEL does not yet have the valid SIM PIN this will fail After two failed attempts ECOTEL will block any further attempts In order to unblock the device insert the SIM card into a mobile phone and type in the correct PIN This will reset the co
42. describes the device and its configuration interface Database The database uses a directory structure on the computer in which the configuration data sets are stored for all of the devices and modems The folders are located in the installation directory of the Service Gear software in the EcotelData subdirectory Devices modems You can create objects to be managed under the devices or modems nodes For each physical device or modem which is to be managed and configured using the Service Gear software a device or modem data set must exist in the database Devices are the gateways which are used for the actual telephone traffic As a general rule a modem is a gateway which is used to set up a connection to the device to be configured via GSM and transmit its configuration data Groups Devices but not modems are grouped together to form a node in the tree Using a group name you can group together e g all of the devices at a particular location for a particular operator or ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 145 VIERLING having the same properties SIM cards from the same provider etc Groups can also be arranged hierarchically within other groups See also the following sections for information about the operating elements in the main window and the individual dialog windows Page 146 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 2 1 Service Gear Main win
43. details see 7 4 Call hold switching between subscribers ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 69 VIERLING 3 4 3 User registration e Note This feature is only available with ECOTEL voip ECOTEL vor has an internal SIP server Terminal devices SIP telephones softphones that want to make phone calls using the VoIP interface provided by ECOTEL can register there This also applies to external SIP proxies or SIP providers that want to forward calls to ECOTEL The User Registration module is provided for managing the authorized users that are known to ECOTEL 6 9 User Registration module A user who is known to ECOTEL can register with ECOTEL assuming the user is connected to ECOTEL via an IP network for the duration of the connection The user is considered to be reachable and can make and receive calls User registration can take place either with or without authentication When the device is shipped any user is allowed to register without authentication We recommend that you keep this setting only if you intend to use ECOTEL exclusively in an internal network with a secure firewall in place Page 70 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 4 4 SIP outbounds SIP proxies and SIP providers Ss Note This feature is only available with ECOTEL voip Outgoing calls to a SIP proxy or SIP provider Initially ECOTEL can route V
44. disc Outgoing 100 Page 236 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 Avg duration s Duration s Device Offline Online Clear Statistics VIERLING Average connection duration in seconds Duration Connections Total duration of all calls with a completed connection in seconds Interrupts the connection to ECOTEL or reestablishes it when pressed again This can be used to update the data for example Deletes all of the existing statistical data ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 237 VIERLING 6 7 4 Monitor Connections Call In the Monitor main window mark the Connections tree node This page displays online all of the connections which are passing via ECOTEL EJ Note To allow access to the monitoring information on the computer the Activate Online Monitoring box must be checked in the Gateway Configuration module under Maintenance Terminated connections remain in the list indicated using a red font until the set time duration has elapsed or the window is closed Port In Calling Party Port Out Called Party Status Setup Alert Connect Release Call Duration s Device Offline Online Display options Page 238 Edition 4 1 EN 20070730 Input channel on ECOTEL Number of the calling party Output channel on ECOTEL Number of the called party Status of the connection Possible values Connection bei
45. extension in the routing table it is not necessary to input the in order to mark the end of the extension telephone number 5 4 4 Calls to an arbitrary extension Example 2 Page 270 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 7 3 2 Routing calls to a fixed extension An option is available to route all calls to a predetermined extension of your PBX All necessary information must be entered into the routing table The caller only has to dial the ECOTEL s mobile network number The caller incurs costs only when the fixed extension responds ECOTEL also offers the option of reaching several extensions that have been predetermined This is dependent upon the caller s telephone number Example All incoming calls from the mobile network starting with 01 are to be routed to extension 100 the telephone exchange Entry in the routing table Incoming calls to extension 100 001 n I1 100 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 271 VIERLING 7 3 3 Redialing or new dialing If the desired subscriber number is occupied if no one picks up or if several calls are to be made then new dialing can be performed within a PBX This eliminates the need to make a new call each time over the mobile network If an extension is erroneously dialed then new dialing allows a correction If required new dialing can be used repeatedly during a call If the subscriber is busy t
46. fails under the specified LAIN If roaming is not allowed the SIM card may only register under the specified LAIN This determines for incoming calls from the GSM side what charging information should be made available to the outgoing side Possible values Generate none or Generate in ECOTEL Forwarding of charging information from the GSM network is not possible currently since GSM networks do not send this information The following parameters control the generation of charge units by ECOTEL Duration of the first charging interval Transferred units for the first charging interval Duration of each additional charging interval Transmitted units for each additional charging interval Note The extent to which this information on the ISDN side is forwarded to the called subscriber depends on the settings for the ISDN interface 6 3 3 Gateway Configuration BRI 1 2 Page 170 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 Overall calltime limit Use limit of minutes per starting dd mm yyyy VIERLING Note This feature is only available with ECOTEL ISDN2 120 lite You can set a maximum for the total duration of all calls via this SIM card If this limit is reached ECOTEL will not route any more calls via this GSM channel This allotment is applicable to a certain time period e g per month After this the counter is reset and the allotment is available again If no sp
47. forwarded Each line is defined as follows Condition1 Condition n Call type Output port Outgoing number 0G1d01601234567 n G d E Page 104 Note The routing table is processed from top to bottom If an exact entry is founa it is used and the search is terminated The symbol substitutes for a single digit The symbol substitutes for zero or more further digits General rule Higher priority is given to an entry that does not use the wildcard Single digits and have same priority marks the end of dialing If more than one possible entry exists after the end of dialing then the one listed highest in the table is executed If the call does not meet any of the conditions in the routing table it is rejected A at the start of a line indicates that the whole line is a comment Use to insert a comment at the end of a line A requires a as terminating character otherwise the last number is interpreted as end of dialing Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 3 Strategy for the routing table We recommend the following basic procedure for creating the routing table Basic entries For each interface which is used V 11 2 G etc create an entry which covers all of the calls arriving from there and routes them with an unmodified destination number to the desired interface oVd n W d ol1ld n X d oL2d n Y d oGd n Z Here the wildca
48. here Deletes the entire routing table all contents will be lost Deletes the marked entry Moves the marked entry to the start or end of the table Moves the marked entry by one line up or down Activates expert mode in which you can directly modify the routing table like in a text editor Note If you need to enter a tab use the key combination Alt 009 Dialog Set time conditions Call Set time conditions button The Set time conditions dialog has the following operating elements Active week days Select All Deselect All Active date Here you can select the days of the week on which the routing entry is to be active condition type w Selects all week days Deselects all week days If so desired enter a start and end date for the validity of the routing entry condition type c You can use the and wildcards to stand for several digits or for exactly 1 digit ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 203 VIERLING Active time If so desired enter a start and end time of day for the validity of the routing entry condition type t You can use the and wildcards to stand for several digits or for exactly 1 digit OK Closes the dialog and transfers the changes to the window which called it Cancel Closes the dialog and discards the changes Reset Resets the entry fields to their default values Page 204 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 4 5
49. is used when sending SMS messages instead of the c placeholder You can use this to describe the meaning of the channel e g Gate alarm Fill status control in the Digital input operating mode A transition from low to high rising edge triggers an SMS A transition from high to low falling edge triggers an SMS Any transition between high and low triggers an SMS A transition from low to high and back triggers an SMS if at least the set pulse duration is present in the interim A transition from high to low and back triggers an SMS if at least the set pulse duration is present in the interim only in the high pulse or low pulse trigger modes Minimum duration of the impulse for it to be recognized as such in the Analog input operating mode Explanation As the trigger ECOTEL records the two event types Measured value moves beyond limit and Measured value returns to this side of threshold They are always recorded in alternation and never the same type twice in succession This prevents small fluctuations about the limit from generating continuous SMS events Example The input signal corresponds to a temperature to be monitored The two event types are then interpreted as follows Temperature too high and Temperature back to normal Page 260 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 Send SMS if signal is above limit above limit or below threshold below limi
50. n G d Page 124 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 6 2 B channel routing By indicating the input port in the condition as well as the destination port it is possible to distinguish the ISDN B channels Example 1 Calls from B channel 1 of interface BRI1 are to be routed to GSM interface 1 Calls from B channel 2 of interface BRI1 are to be routed to GSM interface 2 Entry in the routing table oIl11d n Gl d oI12d n G2 d Example 2 Calls from GSM interface 1 are to be routed to B channel 1 of interface BRI2 Calls from GSM interface 2 are to be routed to B channel 2 of interface BRI2 Entry in the routing table oG1d n I21 d oG2d n I22 d ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 125 VIERLING 5 6 3 Routing to the GSM network with load distribution Example We would like to route calls from the fixed network to GSM channels 1 to 3 and preferably to the channel that has been used the least so far Entry in the routing table oIld n G 123 d es Note ECOTEL automatically performs load distribution for the GSM channels i e if there are multiple GSM channels available the one that has been used the least will be preferred Using entries in the format G you can specify that only specific channels are to be included in load distribution Page 126 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLIN
51. off tracing for the ports Debug ISDN On Switches on tracing for the ISDN interfaces Debug ISDN Off Switches off tracing for the ISDN interfaces Debug GSM On Switches on tracing for the GSM interfaces Debug GSM Off Switches off tracing for the GSM interfaces X Warning Remote access to ECOTEL via d l modem GSM functions only while the GSM traces Debug GSM are switched off Since the debug settings On Off remain in effect even after you close this window you should always execute the command Debug GSM Off beforehand Page 220 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 Long Term Traces ECHO On ECHO Off Scroll Lock Save Trace Input field E Send Clear Trace Online Offline Caps Lock ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Opens the Long Term Traces dialog Here you can choose to record the same information which appears in the monitor on the ECOTEL ina file Use On Off to activate or deactivate the function In the File Name field enter the name under which you wish to save the file The TRC extension will be automatically appended In order to read the file out of the ECOTEL use Firmware Tools gt File Transfer Switches on display of the transmitted commands Switches off display of the transmitted commands Halts scrolling of the window content or restarts it Opens a save file dialog for saving the window content in a file file type TRC
52. reestablishes it when pressed again This can be used to update the data for example Edition 4 1 EN 20070730 Page 235 VIERLING 6 7 3 Monitor Statistics Call In the Monitor main window mark the Statistics tree node Statistical data are displayed about the calls that were made The data are from the file ECOTEL mon on the device These data are retained even when the firmware is updated Channel Incoming Outgoing Connections APartner disc BPartner busy Local busy ASR 1 ASR 2 Name of the channel G 1 n 11 12 V0 V 1 n V 0 via internal SIP server V 1 V2 via external SIP outbound 1 2 Number of incoming calls in the direction of ECOTEL Number of outgoing calls routed along by ECOTEL Number of calls for which a connection to the B subscriber was made Number of calls which were disconnected by the A subscriber before the call could go through Number of calls for which the B subscriber was busy Number of calls for which the outgoing port of ECOTEL or the network between ECOTEL and the B subscriber was blocked Average Seizure Ratio 1 Percentage of calls for which a connection was made including calls disconnected by the A subscriber Outgoing local busy Outgoing 100 Average Seizure Ratio 2 Percentage of calls for which a connection was made without the calls disconnected by the A subscriber Outgoing local busy APartner
53. still be made over this connection Page 304 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 3 1 BRI1 connection In the factory default setting BRI1 is in the TE PTMP mode This connection behaves like an ISDN telephone In order to test this connection it must be connected to an NT port internal port of a PBX or to an NT that is connected to a public network Ss Note If ECOTEL is connected to the ISDN Bus as the last device then the connection plug must be equipped with two 100 Ohm terminating impedances These impedances are used to adapt to the line so that no reflections or resonances can arise Without adaptation the bit error rate can create considerable interference and protocol errors s s nrm 22 a2 3 3 2a fat 4 a ta bt 5 571b b2 6 6 2b sle Configuring an S0 connection socket with 100 Ohm ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 305 VIERLING 9 3 2 BRI2 connection The BRI2 connection is set to the NT PTP mode at the factory and configured with a 100 Ohm terminating impedance This connection behaves like an internal port of an ISDN PBX This port is suitable for connecting ISDN telephones Please be aware that ECOTEL does not supply power to the terminal devices that are connected to it Thus telephones that are connected must have their own source of power e g a suitable power supply unit Alternatively devices connected to
54. the character sequence 1 before a connection is made if a voicemail is reached this is considered to be a successful connection Automatically The SMS message is sent automatically as soon as the call fails Text to be sent Text of the SMS message You can use the following wildcards m for the telephone number of the SIM card via which the subscriber was called e for the extension of the calling subscriber Example Please call back m or e Warning By inserting the telephone numbers the SMS message which is actually sent will have more characters than are displayed here Only the first 160 characters are sent the rest are truncated Page 174 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING The CLIR also be used selectively for certain calls For more details see gt 5 4 5 Forwarding special characters in the destination number Selective CLIR function For more information see 3 4 8 Callback request via SMS 3 4 9 SMS functions ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 175 VIERLING 6 3 11 Gateway Configuration SIP Interface Call Call In the Gateway Configuration main window select the SIP Interface gt VolP Message tree node Note This interface is only available with ECOTEL VoIP Options Activate interface Activates or deactivates blocks the VoIP interface Deactivation applies to all VoIP channel simultaneously
55. used to evaluate external switching signals The physical implementation of the interface is based on the I O connector In the 1O Configuration module you should see six O channels each of which corresponds to a contact on the I O connector Page 256 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 10 1 lO Configuration Main window Call From any of the modules using Tools gt Start gt IO Configuration Operating elements The operating elements are the same as the ones used in the Gateway Configuration main window see there The main difference is that here in O Configuration configuration files of type OB are processed which contain settings for the I O interface The information under Gateway Configuration about the peculi arities of the file name ECOTEL UPB also apply to the file name ECOTEL IOB 6 3 1 Gateway Configuration Main window ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 257 VIERLING 6 10 2 IO Configuration O Call In the O Configuration main window mark the O tree node Gateway name Name used when sending SMS messages instead of the g placeholder This is useful for distinguishing multiple devices for example Page 258 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 10 3 10 Configuration IO Channel 1 n Call In the IO Configuration main window under the O node mark the tree node O Channel 1 2 3
56. using Tools gt Start gt Firmware Tools The structure and functioning of the operating elements corre sponds to the main window in the Routing Table module see there The elements of the tree view and the corresponding detail win dows which are described in the following sections are different ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 207 VIERLING 6 5 2 Firmware Tools Time Call In the Firmware Tools main window mark the Time tree node Is Note The clock feature is not available with ECOTEL ISDN2 120 lite Set Clock Resets the internal clock of the ECOTEL based on the current time of day on the computer which is used to configure ECOTEL Get Clock Reads and displays the internal time of day in the ECOTEL Page 208 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 5 3 Firmware Tools Security Code Call In the Firmware Tools main window mark the Security Code tree node ECOTEL Security Code Change Code ECOTEL PUK Security Code 2 Change Code For each access to ECOTEL upload or download it asks for the security code in order to prevent unauthorized persons from accessing it and possibly modifying the data The security code with which the configuration computer responds during access in order to authenticate itself is entered in the Service Gear module in the Properties dialog for the relevant ECOTEL It must match the security code
57. using the corresponding button In order to enable the changed settings on ECOTEL you need to transmit the file to it menu Transmit gt Save in ECOTEL or the button Download to ECOTEL Warning As a general rule you should use the paths which are suggested If you do not be sure you are familiar with the basic concepts of the database On the actual device the configuration files must always be named as follows ECOTEL UPB ECOTEL BSB etc USER TXT and RTBL TXT For downloads these names are always used When opening the Gateway Configuration Basic Configuration SIM Management and IO Configuration modules the application automatically looks in the database for the file associated with the device ECOTEL UPB or ECOTEL BSB etc even if a file with a different name was last edited We suggest very strongly that you use these names Page 96 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 4 5 Generating traces Traces are detailed information generated by a program during its operation if trace mode is activated Traces are normally switched off However when problems occur it can be useful to create and record traces for troubleshooting purposes This allows you to have a detailed look at what is happening in the device If you contact the manufacturer s support hotline for help with a problem you might be asked to generate certain traces and send them in The following sections describe h
58. which is defined here The usage of a security code is optional A security code stored in the ECOTEL can be deleted by leaving the input fields blank when you change the code only active when accessing ECOTEL via modem otherwise see Service Gear gt Properties Device gt Security Code gt Change Opens the Change security code dialog Enter the new security code You have to enter it twice to avoid problems with typographical errors Click on OK to accept the changes The PUK Personal Unblocking Key is used as an extra means of access in case you forget the usual security code When necessary it is used in place of the main security code Opens the Change ECOTEL PUK dialog Enter the old PUK followed by the new one You have to enter it twice to avoid problems with typographical errors Click on OK to accept the changes ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 209 VIERLING cs Note PUK Security code 2 is as follows when the device is shipped PUK 84375464 with a space character this number reads VIERLING on a telephone keypad You should modify the PUK when you first set up the device Warning If you lose the security code and the PUK not even the manufacturer Vierling will be able to access the device remotely You will have to send it back to the manufacturer to be reset Page 210 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLI
59. with it Based on this general approach there are a number of different connections and configurations which are possible and which are explained in greater detail in this section Additional functions besides routing are also described here Possible applications from a user perspective Telephone and mobile phone charges have become an important cost factor for many companies today The cost of connecting fixed public network subscribers with mobile network subscribers as well as for making VoIP calls to mobile radio subscribers is significant ECOTEL VoIP establishes connections from the IP network or ISDN fixed network to GSM mobile networks Consequently you can take full advantage of the more favorable rates that are available when your calls remain within the mobile network ECOTEL VoIP can route incoming and outgoing GSM calls to the Ethernet connection VoIP as well as to the ISDN basic rate interface SO bus The SIP protocol is used for calls via the IP network LAN or WAN ECOTEL ISDN2 1 and ECOTEL ISDN2 2 lack the IP connection for telephony and thus do not offer VoIP connections Otherwise they are the same as ECOTEL VoIP Page 40 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Overview of possible ISDN configurations The ISDN basic rate interface allows the following connections Connection as a terminal equipment to an internal extension of the PBX So bus Connection
60. 00 Ohm terminating impedance If an interface is configured in TE mode then the RJ 45 connector must be inserted in the corresponding TE jack of the interface For NT operations the ISDN cable is inserted into the NT jack The current operating status of ports BRI1 and BRI2 is displayed using the TE NT LEDs BRI1 BRI2 1000 1 1 INT TE 40V for NT Interface jacks BRI ILs Note Some device types have only one single jack per BRI interface instead of separate NT or TE jacks e g ECOTEL ispnz2 2 You will need to use this jack along with a crossed cable gray in NT mode or along with an uncrossed cable black in TE mode ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 303 VIERLING Is Note Improperly connected ISDN lines cannot damage the ISDN interfaces Prerequisite The ISDN terminal device that is connected must conform to TBR 3 TBR 3A1 In rare instances plug positions can deviate from the schematic shown here due to faulty wiring In such a case the wiring should be corrected Hub function during power outages If the ECOTEL controller or the power supply should fail then the BRI1 and BRI2 ports are automatically connected with each other In the event of failure when utilizing ECOTEL as a least cost router ECOTEL is connected via the BRI1 port to the fixed network and via BRI2 to the PBX the cost saving function will fail However telephone calls can
61. 070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 3 Gateway Configuration BRI 1 2 Call In the Gateway Configuration main window below the ISDN Interfaces node select the tree node BRI 7 or 2 for interface BRI 1 or BRI 2 Options Activate interface Generate call records EJ Multiple Subscriber Numbers MSN 1 to 5 MSN 6 to 10 EJ E Activates or deactivates blocks the relevant interface BRI 1 or BRI 2 If this is selected for each call via the relevant ISDN interface a data set is stored in the CDR file With ECOTEL ISDN2 120 lite the CDRs do not have a timestamp In these fields telephone numbers or parts thereof can be entered which are to be handled as described under Dial in Mode Note Many PBXs will accept calls from ECOTEL only if an MSN is also sent If this is the case at least one MSN must be entered here Note For outgoing calls ECOTEL always transmits the first of the MSNs entered here Many PBXs will reject such a call if the same MSN is already in use for a call from the PBX to ECOTEL Solution Enter the MSN that is used to dial ECOTEL from the PBX as MSN 2 and a different MSN as MSN 1 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 161 VIERLING 6 3 4 Gateway Configuration ISDN Interface 1 2 Incoming Calls Call In the Gateway Configuration main window below the ISDN Interfaces node and below BRI 7 or 2 select the Incoming calls tree n
62. 10 dial the phone number 01601111111 in the GSM network for speed dialer 12 dial the phone number 01601234567 and for speed dialer 123 dial the phone number 01607654321 Entry in the routing table d10 n G 01601111111 d12 n G 01601234567 d123 n G 01607654321 Note The ambiguity of speed dialing entries must be taken into consideration The general rule is The shortest entry will be used if other entries exist having identical starting sequences Accordingly such entries require the number symbol to indicate the end of the number being dialed Example 7 When dialing the phone number 01604 01605 01606 or 01609 lt and an arbitrary number of additional digits gt module 1 should be used to connect to the GSM network For all other phone numbers starting with 0160 lt and an arbitrary number of additional digits gt module 2 should be used to connect to the GSM network Entry in the routing table d0160 4 69 n Gl d d0160 n G2 d Ss Note Using entries in several permissible digits can be specified at a specific position This can be used to keep the routing table short in case you need to cover numbering variations Page 110 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Example 8 Invalid entry Dial the phone number 0160 lt and an arbitrary number of additional digits gt 11 in the GSM network Entry in the routing table d0160 11 n G d en Error The wi
63. 2 depending on the configuration select the entry SIM 8 board not SIM emulation board Configure it like a normal SIM 8 cardholder that only has slots 1B 2B 3B and 4B ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 315 VIERLING 9 6 Peculiarities of ECOTEL ISDN2 2 and other models with a dual design eo Note This section applies to the following ECOTEL models ECOTEL ISDN2 2xx ECOTEL ISDN2 14x Certain ECOTEL models see above have a different design that needs to be taken into account In this manual we refer to ECOTEL ispn2 2 when we need to reference such models Two devices in one housing This design basically involves two ECOTEL devices in a single housing Almost all of the parts including the interface jacks are present in duplicate exception power supply Important When you are setting up and configuring ECOTEL ison2 2 you should always treat it like two e _ separate devices In particular you should Create two separate devices in the Service Gear module Connect each semi device separately to the desired networks ISDN PBX LAN etc Configure each semi device separately via the respective interface jack During any uploads and downloads make sure that you are connected to the correct semi device Page 316 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Wiring the BRI interfaces ECOTEL ispn2 2 has only one ty
64. 2 2 Preparing for installation Make sure that you received the full content of the package 70 2 Package contents Obtain the necessary accessories see below Set up the antenna s at a location where reception is adequate maybe provisional for the time being Warning Do not yet insert any SIM cards into the device _ Reason When it is powered on ECOTEL will immediately 5 attempt to log in to the network using the SIM card Since ECOTEL does not yet have the valid SIM PIN this will fail After two failed attempts ECOTEL will block an y further attempts You will need the following accessories not included to put the device into operation SIM card s SIM cardholder not for ECOTEL ispnz 1 GSM antenna s GSM900 1800 1900 depending on the intended application antennas are included with ECOTEL ispn2 2 and ECOTEL voir PC Windows 98 or higher for configuring ECOTEL RJ 45 network cable for VoIP functions or for configuration via IP The following rule of thumb should work for the antenna site If you are able to make calls using a mobile phone and a SIM card from the same provider then the antenna reception will probably be adequate Page 20 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 3 Connecting the device Connect the ISDN lines to ECOTEL Use the jacks required by the selected ISDN connection type 3 2 ISDN interface Selecting t
65. 2 2 Service Gear Properties Group Call In the Service Gear start window select a group in the tree view and click on the Properties button Group name A user selectable name for the group OK Cancel Closes the dialog with or without accepting the changes ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 149 VIERLING 6 2 3 Service Gear Properties Device Call In the Service Gear start window select a device in the tree view and click on the Properties button Before they are stored the entries are checked to make sure they are within the permissible range of values If there are any errors an error message is displayed and the first field with an invalid entry is highlighted Device name User selectable name for the gateway Device type Type of device to be managed e g ECOTEL VolP or ECOTEL ISDN2 1 Access via Interface which provides access to the device for configuration purposes Note Usage of the Modem interface has certain peculiarities compared to the other interfaces 4 3 2 Connecting via modem Ss Note The RS232 interface serial can be used only with ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite and the USB interface not with ECOTEL ISDN2 1 nor with ECOTEL ISDN2 120 lite COM port Number of the serial or USB interface of the PC via which the gateway is to be configured This field is activated only if USB or RS232 is selected as the interface e Note The USB interface must
66. 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 6 Basic Configuration module The Basic Configuration module is generally used only once after gateway installation in order to enter the settings for the ISDN interfaces TE or NT mode PTP or PTMP etc and the IP addresses for the LAN interface Afterwards you do not need to modify these parameters anymore ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 225 VIERLING 6 6 1 Basic Configuration Main window Note The main window is labeled ECOTEL Configuration Software in the title bar It is distinguished from the main window of the Gateway Configuration module by a different tree view Call From any of the modules using Tools gt Start gt Basic Configuration ean Note If access via the Modem interface is configured for the device you need to set up a remote access connection before you can call the Basic Configuration module Operating elements The operating elements are the same as the ones used in the Gateway Configuration main window see there The main difference is that here in Basic Configuration configuration files of type BSB are processed which contain basic settings for the ISDN interfaces The information under Gateway Configuration about the peculiarities of the file name ECOTEL UPB also apply to the file name ECOTEL BSB 6 3 1 Gateway Configuration Main window Page 226 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1
67. 2_1Modem inf supports multiple device drivers for the different models Page 80 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 4 Usage of the configuration software ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 81 VIERLING 4 1 Overview How to configure ECOTEL VoIP In order to configure ECOTEL you will need a computer PC laptop on which the ECOTEL Service Gear configuration software is installed Accessing ECOTEL From your computer you have different ways of accessing ECOTEL Via IP Ethernet LAN WAN not with ECOTEL ISDN2 120 lite Via USB not with ECOTEL ISDN2 1 Via the serial interface ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite only Via a modem The relevant details are described in the following sections 4 3 Connecting the computer and ECOTEL Configuration files As soon as a connection has been established between your computer and the device ECOTEL you can configure the device by downloading a suitably prepared configuration file The configuration software modules automatically use the proper file type The following information is provided for general orientation Page 82 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING File management There are the following different configuration files for each device ECOTEL UPB for the general settings ECOTEL BSB for the special basic settings of the ISDN
68. 52 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 3 VIERLING 3 3 3 4 4 1 4 3 4 4 45 Page 4 3 2 6 Connection as an LCR in PTP mode 0 54 3 2 7 Connection to an external SO port PTP external synchronization ccceeeeeeeeeeeeeeeeeteee 56 3 2 8 Connection to an external SO port PTP internal synchronization 58 VoIP interface Sample applications cceeeeeeee 60 3 3 1 Media gateway for calls from the ISDN PBX to VoIP and to GSM mobile radio networks 60 3 3 2 Call routing via the VoIP port of the PBX 63 3 3 3 Call routing via a SIP server soft PBX in the LAN E E tis te haves aee av eresciens 64 3 3 4 Call routing via SIP server in the IP network 66 3 3 5 Box to box Operation ee eeeeeeeeeeteeeeeeneeeeeeeaes 67 Additional fUnC ONS essiensa 68 3 4 1 In Out interface cee eeeeeeeeeeeseeeeeeeeteeeeeeaeeteaes 68 3 4 2 Call hold switching between GSM and ISDN SUDSCIIDGIS sseni a A 69 3 4 3 User registration cccecceeeeeneeeeesteeeeeeeneeeeeeeee 70 3 4 4 SIP outbounds SIP proxies and SIP providers 71 3 4 5 SIM management ccccccccceeeseeeteeeseteeteteeeeees 73 3 4 66 CDRs in ECOTEL ccecccceeseeeeeeeeeeeeseneeeeeneeeeaes 74 3 4 7 Automatic call forwarding eecceeeeeeeeeeneeeeteee 77 3 4 8 Callback request via SMS ceetseeeeeneeeeeeeee 79 3 4 9 SMS FUNCTIONS 000 eee cece ee
69. 70730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 4 3 2 Connecting via modem A modem is used to allow access to ECOTEL via mobile radio Generally this is also an ECOTEL device which is used specially for this purpose Note Access via modem is currently possible only with ECOTEL ISDN2 1 The transmission speed is very low for modem access so we recommend that you use one of the other connections types whenever possible In order to establish a connection you need to set up the modem once beforehand Later you need to first set up remote access from the modem to the device Then your computer will be able to automatically connect to the device via the path that was established The access mechanism is described below Note ECOTEL ISDN2 120 lite can only be used as a modem for remote configuration No access to the gateway is possible via modem for remote configuration purposes ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 91 VIERLING Setting up the modem Connect the computer and the modem via a serial cable or USB cable In the Service Gear module Create the new modem if it does not yet exist or select it Open the Properties dialogue Select Access via RS232 or USB Select the COM port for the computer Enter the security code for the modem which your computer must use for authentication with the modem not to be confused with the security code for
70. 730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING For all other applications these steps are not required Instead the following numbers should be dialed directly Connection as a terminal device with point to point connection Terminal Equipment TE point to point connection Only the number of the mobile network subscriber should be dialed It is assumed that the PBX routes all calls made to destinations in the mobile network to ECOTEL s extension Connection on the exchange side to a PBX Network Termination NT point to point connection The sequence should be dialed consisting of ECOTEL s exchange code telephone number of the desired mobile phone connection Direct SO bus connection Network Termination NT point to multipoint connection power supply unit may be necessary Only the telephone number of the desired mobile network connection should be dialed Warning A dialing pause of 10 seconds between digits is interpreted as the end of a telephone number If the number key is pressed after the last digit dialing is immediately executed applies only to DTMF dialing in the voice channel The timeout can be reduced in the configuration ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 267 VIERLING 7 2 2 Calls using speed dialing ECOTEL is capable of completing telephone numbers with the routing table This function can be used to define speed dialing numbers
71. 94 Flashing quickly Off Lit Flashing quickly Off Lit Flashing quickly Hardware error in GSM module Port is deactivated or in NT mode Port is in TE mode is activated and L1 is activated Port is in TE mode is activated and L1 is deactivated Port is deactivated or in TE mode Port is in NT mode is activated and L1 is activated Port is in NT mode is activated and L1 is deactivated Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 1 3 Display elements on the housing ECOTEL ISDN2 120 lite The LEDs on the housing indicate the overall status of the device as well as the ISDN BRI and GSM interfaces T LED ON ON ON ON GSM1 2 GSM1 2 GSM1 2 GSM1 2 ECOTEL ISDN Status Off Lit Flashing Flashing Off Lit Flashing Flashing ECOTEL VoIP ISDN2 1 ISDN2 2 OBRI 1 TE E OBRI 2 NTE f ON gt GSM1 GSM 25 J Meaning Device powered down no voltage Device ready for operation Device ready for operation but the basic setting for So TE or So NT is not available System error GSM module is registered and not busy GSM module is registered and busy GSM module is not registered antenna missing SIM card not plugged in PIN for SIM card is incorrect start up phase is running Hardware error in GSM module Edition 4 1 EN 20070730 Page 295 VIERLING BRI1 TE BRI1 TE BRI1 TE BRI2 NT BRI2 NT BRI2 NT P
72. An additional code which the modem transmits during remote access via GSM Security Code Security code for ECOTEL which the party performing the configuration here the modem uses to identify itself to ECOTEL Modem Data Displays the configuration data for the current modem as entered in the Service Gear module Callback Nr Data Callback number which the called device should use for calling back the modem Security Code Security code for the modem which the configuration computer uses to identify itself to the modem Status of Remote Displays the progress of the call setup based Connection on individual steps Gray Still in progress Green OK Trace of Remote Displays detailed trace information which is Connection generated during call setup by the modem Connect Initiates a new remote connection Disconnect Interrupts the existing remote connection ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 223 VIERLING Download Transmits all of the configuration files to the Configuration ECOTEL ECOTEL UPB ECOTEL BSB and RTBL TXT Upload Reads all of the configuration files from the Configuration ECOTEL ECOTEL UPB ECOTEL BSB and RTBL TXT and then switches to the Clock configuration page en Note Using this download or upload function you can perform downloads and uploads in a single step from Gateway Configuration Basic Configuration and Routing Table Page 224 Edition 4 1 EN
73. ECOTEL VoIP ECOTEL ISDN2 1 ECOTEL ISDN2 1 lite VIERLI NG ECOTEL ISDN2 2 A device for providing network interconnectivity between VoIP ISDN and GSM or between ISDN and GSM User manual Edition 4 1 EN VIERLING Communications GmbH 70469 202 20 4 1 EN 20070730 VIERLING Communications GmbH Pretzfelder StraBe 21 D 91320 Ebermannstadt Postfach 11 65 D 91316 Ebermannstadt E Mail info vierling de Internet http Awww vierling de 2007 VIERLING Communications GmbH Ebermannstadt All rights reserved Any reproduction further processing or dissemination of this document or its contents whether in whole or in part by any means is expressly prohibited without the prior written consent of VIERLING Communications GmbH We reserve the right to make changes without prior notice Please note that great care was exercised in the preparation of this text However VIERLING Communications GmbH does not accept any liability for any errors that might be present in the text VIERLING Content 2 3 3 1 3 2 Introduction aoa ecce cece reese ee entccecececcereseeeenecececentesseseceresecuees 10 Overview Please read this first 00 ccceeeceeeeteeeseeeees 11 Safety instructions ccccceceeeeseeeeeneeseeeeeeeeeeseeeeseneeeeeeeens 13 Getting Started csecceseeeseseeeseeeeeseeeeseeeeeseeeesneeenseeensees 17 Overview Getting ECOTEL up and running 08 18 Installation guidelin
74. ERT will result in the VoIP end not being connected through until after the CONNECT on the GSM end In some cases this will cause a few fractions of a second of the call to be lost With CONNECT the call is connected through on the VoIP end prior to the CONNECT on the GSM end VoIP charges can accrue from this point The ringing tone from the GSM end is passed through The complete call is transmitted from the GSM end from the beginning Page 178 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 13 Gateway Configuration SIP Interface Enhancements Call Iin the Gateway Configuration main window under the node SIP Interface and under VolP Message mark the tree node Enhancements Callback forwarding if incoming and outgoing interface is different Calls via Choose the interface the call comes from Will be added to Either by user command i e only if the calling the callback party dials O prior to hanging up or forwarding list automatically with SETUP And will be Behaviour if a connection is setup CONNECT removed from the list kept in the list Keep in the list the Either only the last calling party towards a entries of called party will be kept in the list i e a new entry overwrites the existing entry for the same called number or all calling parties towards a called party will be kept in the list i e calls from other calling parties remain saved in the list Earlier calls from t
75. G 5 6 4 Routing to a specific GSM network Example We would like to route calls from the fixed network to GSM provider XY This is to be handled independently of the slots in which the SIM cards for this provider are installed The network of provider XY has the LAIN 12345 Entry in the routing table ol1d n G 12345 d eas Note Using entries in the format G lt LAIN gt you can specify that the call is to be routed only to a GSM channel that is registered in the network with the desired LAIN If there is not a GSM channel available with this LAIN the call will be rejected You can view the currently available LAINs in the Monitor module under Channels LAIN column ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 127 VIERLING 5 7 Blocking calls Another possible routing behavior involves rejecting the call instead of forwarding it to a destination Of course in this case the routing entry will not contain a destination 5 7 1 Blocking calls from specific originating numbers Example 1 Dialing in from the fixed network is blocked for all subscribers Dialing in from the GSM network is blocked for subscribers with phone numbers 0160 lt and any arbitrary number of additional digits gt Entry in the routing table oI1 b oG 0160 b 5 7 2 Blocking calls to specific destination numbers Example 1 Dialing 0190 lt and any number of additional digits gt is blocked for all subscribers
76. IERLING 6 9 2 User Registration Allowed Users Call In the User Registration main window mark the Allowed Users tree node User table Domain User Password Authentication Id Comment Entry Eg New Shows all authorized users of ECOTEL i e the users that may register with the device This includes users that can be reached as a call destination via ECOTEL s internal SIP server as well as callers including SIP outbounds on the VoIP interface from whom calls are to be accepted The domain name of the user If is entered ECOTEL will accept any user This is valid only if is also entered as a user The user name If is entered ECOTEL will accept any user from the domain In this case the password is ignored The related password wen It can be if the user is also Otherwise a password must be entered Separate user identifier for authentication if required Enter any comment about the user table Note The functions New Edit and Delete are also accessible via context menu right mouse click Double click on an empty table row has the same effect as New Double click on the desired table row has the same effect as Edit Opens the User Registration edit dialog to add a new table entry Page 254 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 Edit t E File Upload from Ecotel Download to Ecotel E Eg New Open
77. ISDN2 2 Edition 4 1 EN 20070730 Page 217 VIERLING 6 5 8 Firmware Tools File Transfer Call In the Firmware Tools main window mark the File Transfer tree node This page is used to manage the files on ECOTEL particularly the trace files which are generated on the ECOTEL during various actions You can transmit the trace files to the configuration computer for archival purposes and for freeing up memory space on the ECOTEL There they are stored in the database The database uses normal Windows folders for each of the ECOTEL devices The status bar shows the directory which belongs to the device which is currently being processed Besides the trace files other files of various types are also managed here e g the configuration files of ECOTEL ECOTEL The left half of the window applies to files on ECOTEL File list Displays all of the trace files present on ECOTEL You can select one or more files using the normal Windows methods Select All Selects all of the files in the list Delete Deletes the selected files on ECOTEL Delete Transferred If this is selected after the upload the Files transmitted files are deleted on the ECOTEL Upload from Transmits the selected files from ECOTEL to ECOTEL the database DataBase The right half of the window concerns the files in the database i e in the directory structure on the configuration computer File list Show Displays the content of the se
78. If there is more than one possible entry at the end of dialing the topmost entry is used Ifa call does not fulfill any of the conditions in the routing table it is rejected For more details and examples see 5 Introduction to the routing table Page 198 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 4 4 The Routing Wizard Call Routing Table module gt Routing tree node gt Wizard button This wizard helps you to work with routing tables You can select the elements of a routing entry using plain text The wizard will then translate your entries into proper routing syntax and insert the entry into the table You can back translate existing entries to analyze their content You can also switch to expert mode at any time to make changes by hand Although the wizard does make it a lot simpler to translate between plain text and routing syntax you should still become familiar with the basic concepts behind the routing table For more details see 5 Introduction to the routing table It is possible that new features of the routing syntax will not be immediately supported by the wizard However you can still use expert mode to manually enter them at any time For details about the syntax see 6 4 3 The routing syntax Table New Opens a new blank routing table Open Displays an Open File dialog which can be used to select a routing table saved on the computer Save Saves t
79. M cards for example there is no automatic reset The reset applies to all of the SIM cards ina module Select a module beforehand by clicking on the GSM 1 2 button The reset applies to only a single SIM card Select a SIM card beforehand by clicking on one of the three number fields for the card The reset applies to all of the SIM cards in ECOTEL Page 240 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 Display options h mm ss m ss s Show index Device Offline Online VIERLING Switches the time format display in hours minutes or seconds Displays the absolute index for each SIM card This number is used instead of the module no location no to designate the card e g in trace reports Interrupts the connection to ECOTEL or reestablishes it when pressed again This can be used to update the data for example ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 241 VIERLING 6 8 SIM Management module Note This module is not available with ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite The SIM Management module has two functions On the one hand setup data mobile radio numbers etc for the SIM cards are managed here On the other hand you can control the switching here i e automatic switching between SIM cards Assigning SIM cards to GSM channels Each GSM module in your ECOTEL corresponds to a GSM channel which can be used to make calls You can as
80. M channel 1 1A 1B 1C 1D GSM channel 2 2A 2B 2C 2D GSM channel 3 3A 3B 3C 3D GSM channel 4 4A 4B 4C 4D Page 312 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 313 VIERLING 9 5 3 SIM32 cardholder The SIM32 cardholder offers eight SIM slots for each GSM channel The SIM cards are fitted in standard SIM cardholders which are labeled as follows GSM channel 1 1A 1B 1C 1D 1E 1F 1G 1H GSM channel 2 2A 2B 2C 2D 2E 2F 2G 2H GSM channel 3 3A 3B 3C 3D 3E 3F 3G 3H GSM channel 4 4A 4B 4C 4D 4E 4F 4G 4H Page 314 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 5 4 SIM emulation board To operate the SIM emulation board please make the following settings in the SIM Management module under S M Cardholder Normal operation Usage of external SIM cards Under SIM slot and or SIM _ slot2 depending on the configuration select the entry S M emulation board Under P address enter the IP address of the SIM server on which the SIM cards to be used are located Special case Usage of the SIM slots on the SIM emulation board On the SIM emulation board there are slots for SIM cards which can be used for example as a temporary replacement for the SIM server ECOTEL does not use these SIM cards automatically It must be configured to do so Under SIM slot and or SIM _ slot
81. N 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 New pea Open u a Save fal Save As E Exit Transfer Save in ECOTEL 2 E Read from ECOTEL 9 EJ VIERLING Opens a new configuration file with standard values In a dialog window you must select the firmware version for the configuration Depending on the selected version the relevant parameters are enabled in the user interface and written into the configuration file Displays an Open File dialog so you can search for an existing configuration file This looks for files of type UPB in the folder which is linked to the current device in the Service Gear database Saves the configuration file which is currently open Displays the Windows Save File dialog for saving the current configuration file under a different name Note When you open the Gateway Configuration module the software automatically looks for configuration file named ECOTEL UPB and opens it if it exists We recommend that you use this file name since otherwise you will have to manually open the configuration file each time Exits the Gateway Configuration module and returns to the Service Gear module Transmits the current configuration file to ECOTEL Note The transmitted file is always saved on ECOTEL under the name ECOTEL UPB Loads the configuration file ECOTEL UPB from ECOTEL and displays the values it contains Note When reading from ECOTEL
82. NG 6 5 4 Firmware Tools Firmware Download Call in the Firmware Tools main window mark the Firmware Download tree node You can use this tool to load new firmware on ECOTEL A firmware download is necessary for example when new functions are implemented Is Note With ECOTEL ISDN2 120 lite firmware is downloaded via the serial interface The download procedure can take up to one minute Selected Version Download Firmware Factory setting Warning It is not possible to perform a firmware download via the USB interface Use the IP interface instead Displays the firmware versions which can be selected Transmits the selected firmware to ECOTEL The device is then rebooted automatically Resets the device to the factory default setting i e the latest firmware version the default configuration files the default routing table and the default speech files are downloaded and the user table all saved CDRs trace and monitor files etc are deleted Note With ECOTEL VoIP this function is unavailable in case of access via the USB interface due to the huge amount of data to be transferred ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 211 VIERLING 6 5 5 Firmware Tools Announcement Call In the Firmware Tools main window mark the Announce ment tree node Ecotel File list Select All Delete on ECOTEL Path Drive Directory eo Device Offline Online
83. P with 8 GSM channels ECOTEL ISDN2 1 with 1 GSM channel ECOTEL ISDN2 1 with 2 GSM channels ECOTEL ISDN2 120 lite with 2 GSM channels ECOTEL ISDN2 2 with 8 GSM channels Power supply Power supply unit Power consumption ECOTEL VoIP Power consumption ECOTEL ISDN2 1 Power consumption ECOTEL ISDN2 2 Power cable Ambient conditions Operating temperature Storage temperature Humidity VIERLING 220 mm x 160 mm x 60 mm Approx 850g Approx 1000 g Approx 1150 g Approx 1200 g Approx 600g Approx 1060 g Approx 600g Approx 1100 g 230 V AC 50 Hz 15 V DC or 12V max 30 VA max 15 VA max 30 VA 1 5m 5 C 40 C 0 70 C Non condensing 0 95 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 329 VIERLING 10 5 Maintenance and Warranty ECOTEL is maintenance free Should any problems occur please contact your sales representative The warranty period is 24 months Repairs will be made within the warranty period without charge unless the device has been improperly operated Page 330 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 10 6 Conditions for using the software Utilization rights Program With this software copy VIERLING grants to you as customer utilization rights that are both non assignable and non exclusive and that do not expire These stipulations also apply to any program changes or program extens
84. Routing Table Remote Connection Call Iin the Routing Table main window mark the Remote Connection tree node The structure and function of this page corresponds to that of the page with the same name in the Firmware Tools module see there It is available only for remote access via modem 6 5 10 Firmware Tools Remote Connection ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 205 VIERLING 6 5 Firmware Tools module The Firmware Tools allow you to set and modify the time of day exchange files with ECOTEL new firmware versions or voice announcements etc and provide support when correcting problems or troubleshooting the device reading out online traces log files GSM parameters Communication with ECOTEL takes place exclusively via its serial interface When opening the Firmware Tools module an attempt is made to access ECOTEL via the serial interface in order to load the current data If no ECOTEL is connected then a message window is displayed once a certain time elapses and the corresponding parameter fields are displayed empty The individual Firmware Tools are listed in the left half of the software interface and can be launched by clicking on them When you exit the Firmware Tools window you will be automatically returned to Service Gear Page 206 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 5 1 Firmware Tools Main window Call From any of the modules
85. SIM cardholders if you want to switch between different cards 9 5 SIM cardholder installation You can make the relevant settings in the SIM Management module 6 8 SIM Management module ECOTEL vor and ECOTEL ispn22 may also be operated using an external S M server instead of locally installed SIM cards For this purpose a SIM emulation board must be installed in the cardholder slot This board will connect to the SIM server and emulate the SIM cards present there with respect to ECOTEL The SIM emulation board is not included with ECOTEL ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 73 VIERLING 3 4 6 CDRs in ECOTEL Is Note The clock function is not available with ECOTEL ISDN2 120 lite If recording of call detail records CDR is activated a new CDR file is created in ECOTEL each day and the CDRs which occur during the day are saved in the file CDR recording must be activated separately for each interface in the Gateway Configuration module under ISDN gt ISDN inter face n or GSM gt GSM Interface n or VoIP gt VoIP Interface using the Generate call records checkbox there Example A call is routed to the GSM network from ISDN interface 1 via GSM interface 2 The following CDR is recorded for this call Pot o 2 y OSej 4 05 12 25 18 00 00 05 12 25 18 03 00 1 Start of setup Time point of connect date and time format configurable 2 Time point of release date and
86. Simple Traversal of UDP Over NATs is a simple network protocol for detecting the presence and type of firewalls and NAT routers and for circumventing them It is intended to enable straightforward usage of devices e g SIP telephones in home networks which wish to receive data from the Internet Using STUN the current public IP address of the connection can also be determined For example this allows a SIP telephone behind a DSL router to determine its currently valid public IP address The B subscriber is informed of this address and can now send response packets to this address Page 286 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 8 4 2 Codec A codec COmpressor DECompressor is a chip or algorithm which compresses data or speech and allows decompression of the same data or speech at the other of the connection Various codecs have been standardized which compress speech data with different levels of quality loss in order to be able to transmit speech over channels with a narrower bandwidth or to transmit more channels over a fixed bandwidth The following codecs are implemented in ECOTEL G 711 PCM at 64 kbit s G 726 and G 727 E ADPCM at 16 to 40 kbit s G 729 Annex A CS ACELP at 8 kbit s G 723 1 MP MLQ ACLEP at 6 3 5 3 kbit s ECOTEL automatically uses the codec proposed by the other side ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 287 VIERLING 8 4 3 VolP
87. TEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 5 Incoming calls The routing can be also made a function of the number of the caller It is also possible to use different MSNs of the ECOTEL in order to direct calls to different destinations This allows the actual caller to control the routing behavior by choosing the appropriate MSN ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 117 VIERLING 5 5 1 Calls from specific numbers Example 1 Only with ECOTEL voir When called by the subscriber with the phone number 01605555555 dial the phone number 1234567 in the local VoIP network When called by the subscriber with the phone number 1234567 dial the phone number 01605555555 in the GSM network When called by the subscriber with the phone number 98765 dial extension 34 Entry in the routing table 001605555555 n Vv0 1234567 01234567 n G 01605555555 098765 n I2 34 Example 2 When called by subscribers with the phone number 0160 lt and exactly 7 additional digits gt dial the phone number 1234567 in the fixed network Only with ECOTEL voir When called by subscribers with the phone number 123 lt and exactly 4 additional digits gt dial the phone number 03205555555 in the local VoIP network Entry in the routing table 00160 n I1 1234567 0123 n V0 03205555555 Page 118 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Example 3 When called by subscr
88. TEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 45 VIERLING 3 2 2 Connection to the internal SO port PTP Antennas ECOTEL Fixed network ECOTEL can be operated as a PBX direct router To do this it is necessary to configure ECOTEL as the terminal equipment TE Preferably the ISDN BRI1 port should be used In this case the line is operated in the PTP mode point to point Page 46 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING ISDN configuration sa siz 100 Ohm Jack TE Activate Interface Yes No L1 mode Terminal equipment Connection PTP L2 mode Terminal equipment L3 mode Terminal equipment Entries in the routing table All calls from BRI1 go to GSM All calls from GSM go to BRI1 oIld n G d oGd n Il d ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 47 VIERLING 3 2 3 Connection to the external SO port PTMP Antennas ECOTEL Fixed network configuration Important Synchronization problems can occur in this ECOTEL can be operated on an external S connection of a PBX Here ECOTEL must be configured as the network termination NT Preferably the ISDN BRI2 port should be used In this case the line is operated in PTMP mode point to multipoint Page 48 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 ISDN configuration VIERLING T1100 Ohm
89. The code which the Configuration computer uses to identify itself to ECOTEL authentification During Remote access besides the security code for the ECOTEL to be configured the security code for the gt Modem is also important since the configuration computer must also authenticate itself to the modem See also the gt Access code Security code 2 Same as PUK SIM PIN The personal identification number PIN which is needed to log into a mobile radio network with a SIM card With a mobile phone the user types in the PIN With ECOTEL the SIM PINs for all of the SIM cards are saved in the device and are passed to the relevant GSM module when needed SMC Abbreviation for SIM Management Center Upload In ECOTEL Data transmission from ECOTEL to the configu ration computer Page 282 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 8 4 General information about VoIP E Note This section is relevant only for ECOTEL vol With voice over IP VoIP speech data do not travel over a tele phone line Instead they are transmitted in packets i e no line is connected from the caller to the called party Speech information is transmitted in packets via the Internet to the destination address The individual speech packets can follow different paths through the Internet and sometimes overlap one another This means that packets which were sent later can arrive at the destina
90. X Entries in the routing table All calls from VoIP go to BRI1 PBX Calls from BRI1 PBX with a destination number of 075 076 or 017 go to GSM All other calls from BRI1 PBX go to VoIP via SIP outbound 1 All calls from GSM go to BRI1 PBX oVd n Il d o11d01 5 7 n G d oIld n Vi d oGd n Il d The destination numbers 075 076 or 017 are used as an example here Depending on your local situation you will have to use other suitable criteria for routing to GSM ISDN configuration variant 2 As in the following ISDN example 3 2 3 Connection to the external SO port PTMP ECOTEL on the exchange line of the PBX Entries in the routing table All calls from VoIP go to BRI2 PBX Calls from BRI2 PBX with a destination number of 075 076 or 017 go to GSM All other calls from BRI2 PBX go to VoIP via SIP outbound 1 All calls from GSM go to BRI2 PBX ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 61 VIERLING ovd n I2 d oI12d01 5 7 n G d ol2da n V1 d oGd n I2 d The destination numbers 075 076 or 017 are used as an example here Depending on your local situation you will have to use other suitable criteria for routing to GSM Page 62 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 3 2 Call routing via the VoIP port of the PBX If the PBX has a VoIP port then it is possible fo
91. ace GSM 1 GSM 2 etc If this is selected for each call via the relevant GSM channel a data set is stored in the CDR file With ECOTEL ISDN2 120 lite the CDRs do not have a timestamp If activated ECOTEL will register only if the received signal strength is above the specified threshold Possible values 113 dB to 51 dB If activated ECOTEL will attempt to register with a base station with better reception as soon as the received signal drops below the specified field strength Possible values Like in the field above but you should select a value that is less than the above value For calls between GSM and ISDN ECOTEL can set the volume in the direction of the GSM subscriber for each GSM channel For calls between GSM and ISDN ECOTEL can set the volume in the direction of the ISDN subscriber for each GSM channel Echo cancellation is implemented in the ECOTEL using software You can either activate or deactivate this function Page 168 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 8 Gateway Configuration GSM Interface 1 n SIM Properties ea Note This feature is only available with ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite The corresponding settings for other ECOTEL types are to be done in the SIM Management module Call In the Gateway Configuration main window under the GSM node and under GSM Interface 1 2 3 etc mark the tree node SIM Properties
92. address of the preferred domain name server DNS You can also obtain this address from your network administrator ECOTEL needs a DNS to resolve the domain names of the SIP outbounds The IP address of an alternative domain name server You can specify here whether a STUN server is to be used It is used to allow VoIP connections across a firewall Determines whether the STUN server should be addressed directly using its IP address Otherwise the domain name is used The IP address of the preferred STUN server You can also obtain this address from your network administrator Visible only if the option Fix IP address is activated Page 230 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 Domain name preferred Port IP address alternative Domain name alternative Port Send NAT keep alive every seconds ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING The domain name of the preferred STUN server You can also obtain this address from your network administrator Visible only if Fix IP address is deactivated The standard port is 3478 Enter a different value only if your STUN administrator specifically indicates a different value The IP address of an alternative STUN server Visible only if Fix IP address is activated The domain name of an alternative STUN server Visible only if Fix IP address is deactivated The standard port is 3478 Enter a different value only
93. age 296 Off Lit Flashing Off Lit Flashing Port is deactivated or in NT mode Port is in TE mode is activated and L1 is activated Port is in TE mode is activated and L1 is deactivated Port is deactivated or in TE mode Port is in NT mode is activated and L1 is activated Port is in NT mode is activated and L1 is deactivated Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 9 1 4 VIERLING Display elements on the housing ECOTEL ISDN2 2 The LEDs on the housing indicate the overall status of the device as well as the ISDN BRI and GSM interfaces oy hb z K o3z 8888 m 2506 3666 oe gl E E 33 yg GRRE 282 tio fers a L__J LF LTS LED Status Meaning ON Off Device powered down no voltage ON Green Device ready for operation ON Flashing Device booting up BRI 1 Off ISDN port 1 is deactivated BRI 1 Flashing red Port is in TE mode is activated and L1 is not active BRI 1 Flashing green Port is in NT mode is activated and L1 is not active BRI 1 Red Port is in TE mode is activated and L1 is active BRI 1 Green Port is in NT mode is activated and L1 is active BRI 2 Off ISDN port 2 is deactivated BRI 2 Flashing red Port is in TE mode is activated and L1 is not active BRI 2 Flashing green Port is in NT mode is activated and L1 ECOTEL VoIP ISDN2 1 ISDN2 2 is not active Edition 4 1 EN
94. al between two DTMF digits The sequence of numbers which must be dialed prior to the country code in order to access a foreign network from the local telephone network default 00 Digit which must be dialed prior to the actual number of the subscriber in order to access another region outside of the local region default 0 In certain countries the national prefix is not necessary for international calls Code for the country in which ECOTEL is located e g Germany 49 This allows ECOTEL for example to properly identify domestic numbers regardless of whether they are transmitted with 0049 49 or without a prefix This setting determines in what phase of call setup the speech channels are switched through in ECOTEL If activated DTMF tones are passed transparenty and are not interpreted as control sequence This determines the minimum spacing between two DTMF digits for them to be recognized as two distinct digits You should change the default value 100 ms only if you encounter difficulties e g to prevent a single keypress from being interpreted as two digits due to keys with poor debouncing ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 159 VIERLING Reset properties Daily reset at Reset via call in Password Announcement Dialing Timeout first digit Timeout further digits Time of day at which the device is to be restarted daily This should be entered in the form
95. alled party SETUP_ACK is chosen in the field and reply towards calling party with And reply towards Determines which message ECOTEL uses to calling party with respond on the ISDN interface to the end of dialing Possible settings PROCEEDING is the default setting The A subscriber does not hear a ringing tone until the connection has been established from ECOTEL to the called party ALERT means that the A subscriber will immediately hear a ringing tone While PROGRESS Determines which PROGRESS ID is sent along identifier is in the response Play towards Choose here the announcement to be heard by calling party the calling party When ALERT from Can only be configured if Direct Dial In is called party is chosen in the field Use dial mode and received SETUP_ACK is chosen in the field and reply towards calling party with Reply towards Determines what message ECOTEL uses to calling party with respond to an ALERT signal Possible settings ALERT PROGRESS or CONNECT if PROCEEDING is chosen at the end of dialing Possible settings no message or CONNECT if ALERT is chosen at the end of dialing While PROGRESS Determines which PROGRESS ID is sent along identifier is in the response ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 163 VIERLING 6 3 5 Gateway Configuration BRI 1 2 Enhancements Call In the Gateway Configuration main window below the ISDN Interfaces n
96. and Security By its very nature telephony over the Internet requires transmission of signaling and speech data from a private IP network to the public IP network and vice versa For technical reasons and also due to the security requirements of the private network this has certain limitations Some important issues come up here in relation to the NAT problem see above and firewalls This manual will not consider these problems in detail We recommend that you study this issue in the context of VoIP Page 288 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 Special hardware related issues ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 289 VIERLING 9 1 Display elements on the housing 9 1 1 Display elements on the housing ECOTEL VoIP The LEDs on the housing indicate the overall status of the device as well as the ISDN BRI and GSM interfaces In the maximum configuration eight GSM modules are installed in the ECOTEL Four LEDs are available for displaying the status of these GSM channels i e each LED indicates the status of two GSM channels LED ON ON Page 290 ECOTEL VoIP q a gt nD F ou o g a Q J c Status Off Green Flashing green Edition 4 1 EN 9 I 8 4 Meaning Device powered down no voltage Devic
97. ard A to SIM cards B C etc Copies the Service center number of SIM card Ato SIM cards B C etc Copies all of the above properties of SIM card A to SIM cards B C etc The Mobile number is not copied Enter the PIN for the SIM card here The PIN is used by ECOTEL for authentication with respect to the SIM card The PIN is transmitted to ECOTEL when the configuration file is downloaded Page 246 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Warning Do not insert SIM cards into the device before configuring the correct PINs and only modify a PIN when the SIM card is removed since otherwise access problems and blockage of the card can possibly result The sequence is as follows Remove the old SIM card s if necessary Enter the new PIN s Transmit the configuration to ECOTEL Insert the new SIM card s Ss Note To change the PIN on the actual card insert it into a mobile phone and perform the procedure required there You cannot make such a change using ECOTEL Clock model in Here you should enter the charge timing for the seconds rate model for the installed SIM card This value is used to compute when the call time limit is reached see below The first entry indicates the duration of the first charge pulse in seconds and the second entry indicates the spacing between all subsequent pulses Example 60 1 means that for the first pulse the charges are compu
98. at hours minutes If the control box is deactivated there is no restart not available with ECOTEL ISDN2 120 lite If this is activated you can reset ECOTEL by calling in You will need the password defined here The reset takes place in the following manner Dial ECOTEL using its telephone number As soon as ECOTEL answers dial either B lt password gt to reset only the radio modules or O lt password gt to reset the entire ECOTEL Note that this will interrupt all calls that are in progress and ECOTEL will be unavailable for the duration of the boot procedure This must consist of the digits 0 to 9 and have 4 to 8 places Here you can choose the language If no further digits are dialed within the time which is set here following the entry of the first digit of a number then ECOTEL will begin to dial the number You can skip the timeout by pressing the key after the last digit ECOTEL will immediately begin your call If no further digits are dialed within the time which is set here following the entry of each additional digit of a number then ECOTEL will begin to dial the number You can skip the timeout by pressing the key after the last digit ECOTEL will immediately begin your call A telephone number can have a maximum of 20 digits After entry of the 20th digit the ECOTEL will automatically begin the call Any further digits are ignored Page 160 Edition 4 1 EN 20
99. ate call hold i e make an additional call to subscriber C Without hanging up beforehand dial 3 lt Telephone number for C gt Note A separate GSM channel i e a separate SIM card must be available for each GSM subscriber If the additional called subscriber C does not answer the subscriber who initiated the procedure can restore the old connection as follows Dial the key combination 3 If the called subscriber C is busy or there is not a free GSM or ISDN channel in ECOTEL then the old connection will be automatically restored If the new call is successful the existing called party of the subscriber who is carrying out this procedure will be put on hold i e the party will hear a hold announcement or music until the other party switches back Page 274 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Switching between the different calls Once the call is connected to C the subscriber who initiated the call hold procedure can switch between the two calls Dial the key combination 3 Forwarding a call The subscriber who initiated the call hold procedure can connect the other two parties He or she will be disconnected Dial the key combination 4 Ending call hold Call hold ends when one of the parties hangs up The subsequent connection status depends on which party hung up Ifthe original calling subscriber A initiated the call hold procedure and han
100. ateway can be looped in No adaptive rerouting No call back The GSM subscriber does not have access to call back call forwarding and call hold features Page 318 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 10 Technical Details ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 319 VIERLING 10 1 Wave files for speech announcements This table lists the file names and contents of all available WAVE files for voice announcements in ECOTEL The prefix XXX in the file name stands for the country code Files in different languages with the same content have the same number but different prefixes Files with the SYS prefix are common to all languages If ECOTEL needs a certain wave file it will first look for the file with the country code for the currently set language If it does not find this file then it will use the SYS variant instead if it exists The letter a stands for A Law coding DTMF tones 1000 ms SYS000a wav SYS001a wav SYS002a wav SYS003a wav SYS004a wav SYS005a wav SYS006a wav SYS007a wav SYS008a wav SYS009a wav SYS010a wav SYS011a wav SYS012a wav SYS013a wav SYS014a wav SYS015a wav Page 320 DTMF D 1000 ms DTMF 1 1000 ms DTMF 2 1000 ms DTMF 3 1000 ms DTMF 4 1000 ms DTMF 5 1000 ms DTMF 6 1000 ms DTMF 7 1000 ms DTMF 8 1000 ms DTMF 9 1000 ms DTMF 0 1000 ms DTMF 1000 ms DTMF 1000 ms DTMF A 1000 ms DTMF B 1000 ms
101. be rejected This can be used to route the call to a specific provider The LAINs that are currently available can be seen in the Monitor module under Channels LAIN column scroll all the way to the right The number which ECOTEL dials for forwarding Possible formats Call to a fixed number The sequence of digits can contain the symbol for the international prefix e g when calling from Germany 00 It is replaced by the prefix entered under Gateway Configuration gt Properties The sequence of digits can contain the special characters and You must write as The destination number originally dialed by the calling party Important The condition part must contain type d at least one general condition such as d This is the only way for ECOTEL to take the destination number into consideration and evaluate it in the destination part The number of the calling party Permissible only for call types c p i d callback CLIR is not allowed Comment on a complete line Comment following a routing entry Blank lines can be used for clarity ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 197 VIERLING Additional rules The routing table is processed from top to bottom If an exact match entry is found the search is terminated and the entry is executed As a general rule entries without the wildcard have higher priority Single digits and have the same priority
102. between fields Alternatively you can double click on the desired element selected ports The port s via which the call is to be routed same as input corresponds to destination port amp Note Multiple ports can also be indicated in the destination part ECOTEL first attempts to make the call via the first port which is named If this is not possible port busy disrupted the next port is used and so on destination port e g G1G2G3 If several GSM ports are involved their usage order can be modified by the GSM load balancing option see further below t 4 Moves the marked list element up or down within the list ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 201 VIERLING towards dialed number towards originating number towards specified number GSM load balancing Comment Reset entry mask Add new line Replace selected line Copy selected line ECOTEL should use the originally dialed destination number for further dialing call destination d Only for callback connections ECOTEL should call back the calling number call destination o The number ECOTEL should dial for routing The sequence of digits can contain the sign as a substitute for the international prefix as well as the special characters and You must write as Only if several GSM destination ports are selected If activated ECOTEL first attempts to make the call via t
103. ble The SMS can be user configured Monitoring devices that close or open an electrical contact in response to certain events can thus report their event via SMS to a remote observer Analog input as SMS trigger An analog input signal on the IO channel triggers transmission of an SMS message Threshold values can be defined for evaluation of the signal The SMS can be user configured This allows monitoring devices to send a message via SMS to a remote observer in case certain measured values go above or below a specified threshold Page 68 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 4 2 Call hold switching between GSM and ISDN subscribers Note This feature is currently available only with ECOTEL ISDN2 1 not with ECOTEL ISDN2 120 lite It is possible to switch between arbitrary GSM or ISDN sub scribers i e during a call one of the two subscribers can make a call to a third party The connection to the original party is held during this time You can then switch between the two calls The call hold function in ECOTEL does not use the call hold supplementary service provided in the GSM network or the ISDN network As a result two GSM channels ISDN B channels are always required in case of participation of two GSM subscribers ISDN subscribers However this means that the function works even if the GSM call hold supplementary service is not supported by the SIM card which is used For more
104. ble to exchange the roles of the calling party and the called party so that the called party can bear the cost of the call for example For this purpose ECOTEL can instead of immediately forwarding a call to a destination first establish a connection back to the caller and then connect the caller to the actual destination via this connection A callback is made when the original call fulfills a condition which is defined in the routing table as a callback trigger This can be the dialed destination number dialing callback or the originating number from which the call comes non dialing callback First the original call must be terminated either automatically by ECOTEL with disconnect meaning by ECOTEL or by the caller so that he himself can control the disconnect time point without disconnect After a delay of 10 seconds ECOTEL initiates the callback to the number provided in the routing table for example you can indicate that the calling number is to be used Once the callback has been established the caller can dial the actual desired destination number e g an extension ECOTEL then connects the caller to this number Besides lower rates this technique is used typically for management connections to ECOTEL the called party must have a SIM card which is capable of handling data Page 132 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 9 1 Dialing callback with disconnect Th
105. called back over the same port Entry in the routing table 001601234567 i amp 0 Note The o character indicates that the number of the originating subscriber is to be used as the destination phone number Example 2 Callers with the number 0160 lt and an arbitrary number of additional digits gt are disconnected immediately and a callback is made in the GSM network using mobile radio module 2 under the number 01601234567 Entry in the routing table 00160 i G2 01601234567 E Note The phone number that is calling ECOTEL must not be suppressed CLIR Page 136 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 9 4 Non dialing callback without disconnect If a non dialing calloack without disconnect is defined for a caller then the caller hears the ring tone until he hangs up and the call never goes through In approximately 10 seconds ECOTEL then calls back the number that is defined in the routing table The caller answers the callback and is connected to ECOTEL Any number that is defined in the routing table can now be dialed by the caller Example 1 The caller with the number 01601234567 is called back over the same port as soon as he disconnects the call Entry in the routing table 001601234567 d amp 0 Example 2 As soon as they disconnect the call callers with the number 0160 lt and any number of additional digits gt are called back in the GSM network over mobile ra
106. can occur in this configuration ECOTEL Fixed network ECOTEL can be operated as the network termination NT in the point to point mode Preferably the ISDN BRI2 port should be used Page 52 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING ISDN configuration BRI1 BRI2 100 Ohm Jack NT Activate interface No Yes L1 mode m Network Connection 7 PTP L2 mode ut Network L3 mode 7 Network Entries in the routing table All calls from BRI2 go to GSM All calls from GSM go to BRI2 oL2d n G d oGd n I2 d If the PBX has a fixed network connection in addition to ECOTEL then a deviation in frequencies can occur between the two This causes frame slips which occasionally can cause the port to be closed by the PBX If problems of this sort occur it is necessary to use the synchronization techniques which are described in the following sections 3 2 7 Connection to an external SO port PTP external synchronization 3 2 8 Connection to an external SO port PTP internal synchronization ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 53 VIERLING 3 2 6 Connection as an LCR in PTP mode Antennas ECOTEL Fixed network ECOTEL can be looped directly into the connection line Here one port must be configured as the terminal equipment and the other as the network This configuration allows ECOTEL to indepen
107. ce Gear Launch the configuration software Start Programs ECOTEL Service Gear The Service Gear module should appear Create a new group Mark the Devices tree node Edit gt Add Group Give the group a name of your choice OK Create ECOTEL as a new device Mark a group Edit gt Add Device The Properties dialog for the new device should appear Edit the properties Give your device a Name of your choice Select the Device Type Under Access Via Choose the interface you wish to use to configure the device Fill in the remaining fields depending on the means of access Leave the Security Code field blank factory default OK Is Information about initial access When it is shipped ECOTEL has the following default settings IP address for configuration 192 168 10 10 subnet mask 255 255 255 0 If you wish to access your ECOTEL in this state via IP your computer will need a suitable IP address e g in the format 192 168 10 xx If you want to access ECOTEL via a different IP address use the USB or RS232 interface to access it for the first time and then change the default IP settings in ECOTEL 2 2 8 Configuration steps in Basic Configuration ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 25 VIERLING Is Note Do not confuse the above default IP address with the default IP address of ECOTEL voir s internal SIP server 192 168 10 11 whic
108. ch appear here are found in the configuration file ECOTEL SMC It must be downloaded to the device after editing in order for the changes to go into effect User Registration only with ECOTEL voiP You can use this module to manage VoIP users of ECOTEL This includes all of the subscribers who wish to use the VoIP interface provided by ECOTEL for incoming or outgoing calls and need to register beforehand with ECOTEL All of the entries which you make here are found in the configuration file USER TXT It must be downloaded to the device after editing in order for the changes to go into effect IO Configuration not with ECOTEL ISDN2 120 lite Here you can specify how ECOTEL should respond to events on the I O interface All of the parameters which appear here are found in the configuration file ECOTEL JOB It must be downloaded to the device after editing in order for the changes to go into effect ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 87 VIERLING 4 3 Connecting the computer and ECOTEL In order to be able to access ECOTEL from your configuration computer you first need to establish a connection between the two There are several possibilities here Via USB for ECOTEL VoIP and ECOTEL ISDN2 2 or serial interface for ECOTEL ISDN2 1 via IP LAN WAN or via a modem not with ECOTEL ISDN2 120 lite Enter your choice in the Service Gear module along with the associated access data usi
109. currently registered Fetches the List Of Service Providers Since this procedure can take a while it is not executed automatically and requires a special request Displays all the service providers whose networks currently offer adequate receiving conditions Displays the received field strength on a scale or as a numerical value in dBm Rereads all of the data except for the List Of Service Providers Opens the dialog for inputting a PIN The PIN is used by ECOTEL for authentication with respect to the SIM card Note This button and the associated dialog are available only in ECOTEL Ispnz 1 In other ECOTEL types the SIM Management module is available instead Page 216 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Warning Always modify this pin when the SIM card is removed since otherwise access problems and blockage of the card can possibly result The sequence is as follows Remove the old SIM card if necessary Enter the new PIN in the dialog Insert the new SIM card Ss Note To change the PIN on the actual card insert it into a mobile phone and perform the procedure required there You cannot make such a change using ECOTEL Polling Regularly performs the function of the Refresh button Polling Interval Polling is repeated at this interval Polling which is currently in progress is displayed through movement of the adjacent icon ECOTEL VoIP ISDN2 1
110. d device are displayed Depending on the device type the parameters for each GSM module each ISDN channel and the VoIP interface might be displayed for example When the software is launched the most recently saved configu ration of the device is displayed If the configuration file for the device has not yet been created a message is displayed when the Gateway Configuration module is opened along with a request to create a new file You can either create a new configuration with the menu item File gt New or read the configuration data from the connected gateway When opening a new configuration file a window opens in which you must select the currently installed firmware configuration in ECOTEL Based on this selection the corresponding configu ration fields are displayed for the functions available in this firmware version You can then save the configuration You should use the suggested default directory As the filename for the configuration file we recommend that you use ECOTEL UPB so that the configuration file will be automatically displayed the next time you launch the software See also the following sections for information about the operating elements in the main window and the individual configuration pages ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 155 VIERLING 6 3 1 Gateway Configuration Main window Note The main window is labeled ECOTEL Configuration Software in the title bar I
111. de Calls are routed via BRI2 Page 56 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING ISDN configuration ea 2100 Ohm TE T Jack N Activate interface Yes Yes L1 mode Terminal equipment Network Connection PTP PTP L2 mode Terminal equipment Network L3 mode Terminal equipment Network L1 clock from BRI1 L1 from BRI1 Clock only Entries in the routing table All calls from BRI2 go to GSM All calls from GSM go to BRI2 BRI1 is not used for calls oL2d n G d oGd n I2 d ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 57 VIERLING 3 2 8 Connection to an external SO port PTP internal synchronization ILs Note This application is not available with ECOTEL ISDN2 120 lite L1 of the PBX is Antennas configured as the master so that the PBX can transmit the fixed network clock to ECOTEL L1 of the NT port is con figured as the slave so it can evaluate the clock informa tion from the PBX and synchronize itself ECOTEL Fixed network ECOTEL can be configured as a terminal equipment on layer 1 in deviation from L2 and L3 This provides access to the clock of the PBX Calls are routed via the same cable ECOTEL is configured as a network termination in terms of layers 2 and 3 The prerequisite for this variant is that the relevant port of the PBX must support the complementary and different settings for L1 or
112. dently route GSM calls from normal traffic into the GSM network Least Cost Routing LCR In this case the line is operated in the PTP mode point to point Page 54 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING ISDN configuration BRI1 BRI2 100 Ohm Jack TE NT Activate interface Yes Yes L1 mode Terminal equipment Network Connection PTP PTP L2 mode Terminal equipment Network L3 mode Terminal equipment Network Entries in the routing table All calls from BRI1 fixed network go to BRI2 PBX Calls from BRI2 PBX with a destination number of 075 076 or 017 go to GSM All other calls from BRI2 PBX go to BRI1 fixed network All calls from GSM go to BRI2 PBX oLl1ld n I2 d o12d01 5 7 n G d oL2d n I1l d oGd n I2 d The destination numbers 075 076 or 077 are used as an example here Depending on your local situation you will have to use other suitable criteria for routing to GSM ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 55 VIERLING 3 2 7 Connection to an external SO port PTP external synchronization Antennas To provide synchronization ECOTEL can be connected to a continually active ISDN line This is used exclusively for accessing the ISDN clock Calls cannot be routed via this cable Should the synchronization connection fail ECOTEL will automatically continue to run in crystal mo
113. dio module 2 Entry in the routing table 00160 d G2 0 Ls Note The phone number that is calling ECOTEL must not be suppressed CLIR ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 137 VIERLING 5 10 Remote configuration via GSM Is Note This function is only available with ECOTEL ISDN2 1 For remote configuration via GSM data calls must be established between the calling and called devices The called device needs a SIM card which is capable of handling data If it is certain that the device to be configured has such a card the management call can be made directly Otherwise a callback technique is needed for access from a device that has data capabilities Example 1 The caller with the number 01601234567 directly establishes a remote configuration call Entry in the routing table 001601234567 n M Example 2 The caller with the number 01601234567 is disconnected immediately and a remote configuration call is set up using mobile radio module 2 under the number 01602222222 Entry in the routing table 001601234567 im G2 01602222222 Example 3 The caller with the number 01601234567 dials the number 5555 is disconnected immediately and a remote configuration call is made using the same radio module to the number 01601234567 Entry in the routing table oG 01601234567d5555 cm amp 0 Page 138 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 11 Default con
114. dow Call Launch using Start gt Programs gt ECOTEL Service Gear The Service Gear main window will appear also if you are inside another module and you close it The left half of the start window shows all of the relevant devices and modems in a tree structure You can group together several devices e g devices at a common location or for a common user Groups can also be arranged hierarchically within other groups At least one group level must exist You can add new devices and modify or delete the data for existing devices The detailed data for the currently selected device are shown in the right half of the window You can open the form for editing the configuration data by clicking on the Properties button From Service Gear you can access the various modules for configuring or administering the currently selected gateway Tools gt Start File Close Ends the application Edit Add Group Adds a new group below the selected group Add Device Add a new device to the selected group At least one group must exist below the devices node Add Modem Adds a new modem Cut Copy Paste These are the usual Windows functions Delete Removes the selected element from the database Properties Opens a dialog for editing the properties for the selected element ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 147 VIERLING Tools Debug Language Start is Help Contents Info Print
115. e 165 VIERLING 6 3 6 Gateway Configuration BRI 1 2 Outgoing Calls Call In the Gateway Configuration main window below the ISDN Interfaces node and below BRI 1 or 2 select the Outgoing calls tree node These options allow experienced users to adapt ECOTEL to the particular behavior of their own PBX or international networks As long as no problems occur you should retain the default settings SETUP handling Change format of called number into Change numbering plan type of called number into Remapping of received release cause values Replace received value By new value cs Choose between unknown number or subscriber number Define the numbering plan type of the called party possible settings unknown ISDN telephony data transmission private There are a number of causes for the termination of a connection or a call setup The release cause values are supplied by the network Telephone systems can be configured to respond differently to different situations depending on the release cause e g with different rerouting ECOTEL is capable of remapping a maximum of six different incoming release causes to a different value in order to trigger the desired response on the part of the telephone system In the left column choose the values to be replaced In the right column insert the corresponding replacement value In order to delete an entry choose the Unused option Note Avoid having t
116. e 2 0 2 eee eeeeneeeeteteeeetenaeeeetenaeeeeeea 19 2 2 1 Determining the connection type aeee 19 2 2 2 Preparing for installation 0 00 eeeeeeeeseeeeeeees 20 2 2 3 Connecting the device c cccceceeeceeeteeeeeteeteees 21 2 2 4 Setting up the USB interface 22 2 2 5 Installing the configuration software 24 2 2 6 Configuration steps in Service Gedr 0 000 25 2 2 7 Configuration steps in Gateway Configuration 27 2 2 8 Configuration steps in Basic Configuration 29 2 2 9 Configuration steps in User Registration 31 2 2 10 Configuration steps in Routing Table 0 33 2 2 11 Configuration steps in SIM Management 34 2 2 12 Configuration steps in Firmware Tools 0 36 2 2 13 Checking for proper operation cceeeeeeeeees 37 2 2 14 Finishing the installation procedure s 38 Getting further information ccccceeeeeeeseeeteeeeeeeeeeneees 38 Operating Modes cseeeeeeseeeseneeenseeenseeeeeneesesneeeneeeeneeee 39 Overview Using ECOTEL ccccceseceeeeeeeeeteeteneeeteneeseaees 40 ISDN interface Selecting the ISDN connection type 42 3 2 1 Connection to the internal SO port PTMP 44 3 2 2 Connection to the internal SO port PTP 46 3 2 3 Connection to the external SO port PTMP 48 3 2 4 Connecting ISDN telephones 50 3 2 5 Connection to an external SO port PTP
117. e SIM cards locally in configuration ECOTEL settings are made in the SIM Management module SIM slot 2 Indicate here the type of SIM cardholder in slot 2 for GSM modules 5 8 SIM slot 1 Indicate here the type of SIM cardholder in slot 1 for GSM modules 1 4 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 245 VIERLING 6 8 3 SIM Management GSM 1 n Call In the SIM Management main window mark the GSM 1 2 3 tree node GSM module n available SIM cards Inserted at Use data of first card at all cards of this module Copy PIN Copy clock model Copy LAIN condition Copy calltime limit Copy service center number Copy all Properties PIN Lists the available SIM cards for this GSM module How many depends on the setting under SIM cardholder Select here the SIM card you wish to edit The data for the relevant card are displayed in the Properties field You may use the buttons of this group for easier editing if SIM properties are the same for all SIM cards belonging to this module Warning By using the copying functions all previous data will be overwritten without warning Copies the PIN of SIM card A to SIM cards B C etc Copies the properties under Clock model in seconds of SIM card A to SIM cards B C etc Copies the properties under Lock to preferred LAIN of SIM card A to SIM cards B C etc Copies the properties under Calltime limit for each SIM card of SIM c
118. e SMS service center for the SIM card which is installed This number is needed so that ECOTEL can send SMS messages Enter your notes here deactivated in the present version Page 248 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 8 4 SIM Management GSM 1 n SIM Group 1 10 Call In the SIM Management main window under the GSM 1 2 3 node mark the tree node SIM Group 1 2 3 For more details about using the groups see 6 8 SIM Management module Usage On from to use SIM card s Switch card Never When time registered exceeds When active call time exceeds When outgoing calls exceed limit Execute switching Immediately When active call has been released but at least after seconds Days of the week on which the group is to be used Start and end of the time of day interval during which the group is to be used hours minutes SIM cards for the selected GSM channel which should belong to the group Determines when to switch to another SIM card Never always use card A When the total time during which the card was registered exceeds the limit When the total duration of calls made exceeds the limit When the number of outgoing calls exceeds the limit Entry field for the limit Determines how to handle calls which are underway at the switching time Switch immediately and interrupt ca
119. e caller dials ECOTEL and is connected to ECOTEL He dials a number which is defined in the routing table as an automatic callback Then the connection is disconnected by ECOTEL In about 10 seconds ECOTEL calls back the defined number The delay is necessary in order to allow the caller to hang up The caller answers the callback and is connected to ECOTEL Any number that is defined in the routing table can now be dialed by the caller Example 1 The caller dials the number 123 and is disconnected immediately The call is returned over the same port under the number 01601234567 Entry in the routing table d123 c amp 01601234567 Note The amp sign signifies that the same port is to be used for callback Example 2 The caller dials the number 123 and is disconnected immediately The call is returned using mobile radio module 2 in the GSM network under the number 01601234567 Entry in the routing table d123 c G2 01601234567 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 133 VIERLING Example 3 Invalid entry The caller dials the number 123 and is disconnected immediately The call is returned in the GSM network over mobile radio module 2 under a phone number which is not available Entry in the routing table d123 c G d Ss Note A valid callback number must be specified in ECOTEL Page 134 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 9 2 D
120. e condition part as follows 0123d Page 120 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 5 2 Calls to a specified MSN Example 1 When dialing ECOTEL MSN 5671234 dial extension 42 When dialing ECOTEL MSN 5671235 dial the phone number 01606666666 in the GSM network Only with ECOTEL voir When dialing ECOTEL MSN 5671236 dial the phone number 0321234567 in the local VoIP network Entry in the routing table m5671234 n I2 42 m5671235 n G 01606666666 m5671236 n VO 0321234567 es Note ECOTEL can accommodate up to 10 MSN entries per ISDN interface These calls can be routed to various destinations depending upon the MSN which is dialed ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 121 VIERLING 5 6 Port specific calls The routing behavior can also be made a function of the interface port on which the call arrives The outgoing port can also be specified With the ISDN interfaces it is also possible to distinguish between the B channels Page 122 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 6 1 Routing based on the interface Example 1 When called by the subscriber via any mobile radio module dial the phone number 1234567 in the fixed network When called by a fixed network subscriber dial the phone number 01605555555 in the GSM network using any mobile radio module When called by a PBX subscriber dial the pho
121. e configuration If only the last caller is to be saved each new entry overwrites the previous one This means that only a single entry remains for the last attempt in the callback list If all of the callers are to be saved a new entry is generated for each caller Only if the same caller tries to call again will the entry for his or her earlier call be overwritten In other words there will be one entry per caller in the callback list Page 78 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 3 4 8 Callback request via SMS ECOTEL has a function which makes it possible in case of the failed call from a PBX to a GSM subscriber to automatically send an SMS message to the subscriber With this callback request the desired party receives notification that an attempt was made to reach him and that he should return the call for example Make the necessary settings in the Gateway Configuration module under GSM Interface 1 or 2 3 gt Callback You can enter whatever text you wish to use for the SMS message which forms the callback request The m wildcard automatically inserts the telephone number of the SIM card via which the subscriber was called into the SMS message The extension of the calling subscriber can be inserted into the SMS text with the e wildcard Example Please call back m or e Transmission of the SMS message can be initiated in two ways In the setting By request of the
122. e housing ECOTEL ISDN Z akerai e aE N S EEE 297 Interfaces on the NOUSING nsissismeiinsnrnss nisrani inanin 299 Interfaces BRI1 BRI2 aosnnnnnsoossnnnnnnnsennnnnrnnsnssnrnrnrresennne 303 9 3 1 BRI connection sosisini oiai 305 9 3 2 BRI2 co NectOM siina iaaa 306 ANTENNAS ciana anana a a A aa AEA 307 SIM cardholder installation ccccssceeessseeeeessteeeeeeee 308 9 5 1 SIM8 Cardholder ccccssccccessseeeessteeeeessteeeeees 311 9 5 2 SIM16 cardholdet cccccccessseecesssteesssneeeeess 312 9 5 3 SIM32 cardholdet ccccccceessceeesssteeeessteeeees 314 9 5 4 SIM emulation board cceccseeceessteeeeesneeeeees 315 Peculiarities of ECOTEL ISDN2 2 and other models with a dual design eeeeeeeeeeeneeeeeeeeeeeeeeeeeeeteeeneeereeeaeees 316 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 7 Special notes about ECOTEL ISDN2 120 lite 318 10 Technical Details 0 cccccccsceeseeeeeeeeeeeeeeeeeeeeeeeeneeeseeeees 319 10 1 Wave files for speech announcements eeeee 320 10 2 Package Content ccennceeniran e aari 323 10 2 1 Package contents ECOTEL VolP 088 323 10 2 2 Package contents ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite cece eeeeeseeeeetteeees 324 10 2 3 Package contents ECOTEL ISDN2 2 325 10 3 Spare parts ACCESSOFICS cccccceescecesesseeeeessneeeeeseaees 326 10 3 1 Spare parts Accessories ECOTEL VolP
123. e in the Gateway Configuration and Firmware Tools modules Switch to the SIM Management module Select Tools gt Start gt SIM Management Click on OK if the following message appears Configuration file not found Open a new configuration file Choose File gt New In the Available Versions list choose the latest version unless you know that your device uses an older firmware version then choose the appropriate version A configuration file type SMC will now be created and loaded into the display Set SIM cardholder types On the SIM Cardholder page set the cardholder types that apply Slot 2 above Slot 1 below If the SIM cards are not operated in the ECOTEL Select the External option and enter the P address for the SIM management center Set SIM properties Page GSM 1 Select Inserted at Location A Enter the data belonging to the SIM card at position 7A on SIM cardholder 7 PIN Mobile Number telephone number of the SIM card Associated SMS Service Center Number Page 34 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Repeat these steps for the remaining SIM cards For the assigning of cards to GSM modules and cardholder positions see 6 8 SIM Management module Release SIM cards If there is more than one SIM card per GSM module Page GSM 1 gt SIM Group 1 Under Use SIM card s check the desired cards Under Switch
124. e ready for operation Device booting up 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 BRI 1 BRI 1 BRI 1 BRI 1 BRI 1 BRI 2 BRI 2 BRI 2 BRI 2 BRI 2 GSM x y GSM x GSM x GSM x GSM x GSM x GSM x Off Flashing yellow Flashing green Yellow Green Off Flashing yellow Flashing green Yellow Green Off Flashing green Flashing orange Flashing red green orange red ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING ISDN port 1 is deactivated Port is in TE mode is activated and L1 is not active Port is in NT mode is activated and L1 is not active Port is in TE mode is activated and L1 is active Port is in NT mode is activated and L1 is active ISDN port 2 is deactivated Port is in TE mode is activated and L1 is not active Port is in NT mode is activated and L1 is not active Port is in TE mode is activated and L1 is active Port is in NT mode is activated and L1 is active GSM modules x and y are registered or deactivated GSM module 1 2 3 or 4 is not registered antenna is missing no SIM card is plugged in PIN for SIM card is incorrect start up phase is running GSM module 5 6 7 or 8 is not registered antenna is missing no SIM card is plugged in PIN for SIM card is incorrect start up phase is running GSM modules 1 and 5 2 and 6 3 and 7 or 4 and 8 are not registered antenna is missing no SIM card is plugged in PIN for SIM card is incorrect start up phase i
125. eans that the charges are incurred by ECOTEL and not by the caller With another call type it is possible to block unwanted calls here there is no destination Management connections represent a special case in which ECOTEL is the actual destination This is used for configuration purposes The desired interface must be specified in the destination meaning at least the type ISDN GSM VoIP and if desired the actual interface BRI1 BRI2 or even a specific ISDN B channel The destination number which was dialed can be used Page 102 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING unchanged parts of it can be changed or it can be replaced by another number More information First steps to create a new routing table are described here 5 3 Strategy for the routing table For a comprehensive reference to syntax elements see 6 4 3 The routing syntax The Routing Wizard can be used to edit the routing table more conveniently 6 4 4 The Routing Wizard The examples in this section of the manual illustrating the organization of routing entries refer to this sample application 3 2 6 Connection as an LCR in PTP mode ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 103 VIERLING 5 2 Structure of the table entries Each entry in the routing table defines for calls which meet a certain condition the desired termination point i e the destination to which the call is to be
126. ecific GSM module is specified in the routing for an outgoing call the GSM module with the lowest utilization is chosen Call time permitted per interval Length of the standard interval Start of the first interval at 00 00 on the specified day ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 171 VIERLING 6 3 9 Gateway Configuration GSM 1 n Incoming Calls Call Iin the Gateway Configuration main window below the GSM Interfaces node and below GSM 1 2 3 etc select the Incoming calls tree node Play towards calling party When end of dialing is reached start call towards called party and play towards calling party Release options Whena connection is released from called party then When the called party is busy then When a redial towards a new called party is requested play towards calling party When a callback request has to be terminated automatically then When a call has to be handled as callback then Choose here the announcement to be heard by the calling party Choose here the announcement to be heard by the calling party at the end of dialing Choose whether redialing is allowed or the call is released Choose whether redialing is allowed or the call is released Choose the announcements to be heard by the calling party Choose when the connection will be released after the callback request has been accepted possible settings from immediately to 70 sec
127. ed number the length of the dialed number etc You can load and edit the routing table from ECOTEL or from a file You can then save the modified table as a file or write it back to ECOTEL When you exit the Routing Table window you will be automatically returned to Service Gear Page 188 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 4 1 Routing Table Main window Call From any of the modules using Tools gt Start gt Routing Table File Close Tools Debug Language Start Help Contents Info Print Tree view Green Red Gray Detail window Exits the Routing Table module and returns to the Service Gear module Opens an additional Debug Info window with detailed information about the communication between ECOTEL and your configuraton computer Allows you to select the language for the user interface Changes to another module in the ECOTEL configuration software selected in the submenu Opens the content page for the online help Shows information about the product version and manufacturer Opens a PDF version of the help pages which you can print Displays all of the function areas here only routing Routing The color coding is as follows Available Available Selected Not available Shows the configuration page for the selected function area For more information about the individual fields see also the description o
128. ee 9 5 4 SIM emulation board Page 308 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING SIM cardholders ean Note This section does not apply to ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite The slots for the SIM cardholders are located on the rear of the housing S M slot 1 SIM slot 2 Press the Eject button to open them Slots for SIM cardholders in ECOTEL VoIP 2666 666 H 2 2 gg e Shes ghh Slots for SIM cardholders in ECOTEL ISDN2 2 In ECOTEL voir the SIM cardholder with the SIM cards for GSM modules 1 to 4 is installed in SIM slot 1 and the SIM cardholder ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 309 VIERLING with the SIM cards for GSM modules 5 to 8 is installed in SIM slot 2 In ECOTEL ispn2 2 there is one SIM cardholder for each of the semi devices which holds the SIM cards for the GSM modules 1 to 4 of this semi device A PCMCIA cardholder can hold up to 32 SIM cards This means that it is possible to have up to 8 different SIM cards for each of the four GSM modules The cardholders are not included Warning Since the SIM cards and cardholders are j l electronic components t
129. eeeeeeececneeeeeeeeeeeeeenneeeeeeeness 233 6 7 1 Monitor Main window cccececeeeseeeeeeeeees 234 6 7 2 Monitor Channels ccccccccccsscccesssseeesssseeeesees 235 6 7 3 Monitor StatistiCS sssrinin 236 6 7 4 Monitor Connections ccccccseecceessseeeeeesteeeeeees 238 6 7 5 Monitor SIM Statistics ccccccccccecsseeeeeteeeeeeees 240 SIM Management MOdUIe ccceeeteeeeeeeeteeeeneeeeeeees 242 6 8 1 SIM Management Main window 0c 244 6 8 2 SIM Management SIM Cardholder 00 245 6 8 3 SIM Management GSM 1 N assesseer 246 6 8 4 SIM Management GSM 1 n SIM Group 1 10 249 6 8 5 SIM Management Device 251 User Registration module cccccccccceteeceeeeeeeeeeeneeeees 252 6 9 1 User Registration Main window 0 08 253 6 9 2 User Registration Allowed USerS c0 254 IO Configuration MOUIC ccccccecceeeeeeeteeeteteeteneeeeeeees 256 6 10 1 IO Configuration Main Window ccccceee 257 6 10 2 IO Configuration 1O cccececeeeeeeeeeeeteeeeteeteaes 258 6 10 3 IO Configuration IO Channel 1 1 ccccccccee 259 6 10 4 IO Configuration D VICC ccccccesseeeeetteeeeeees 263 Making calls via ECOTEL cccssseccesssereessseeeeeneees 264 Overview What ECOTEL users must know 008 265 Outgoing CANS aereanga iiaa exes lees SEE ERREARI EANES 266 7 2 1 Calls to an arbitrary mobile network subscriber
130. eeteeeeeeeeeeeeeeeteeaeetaes 80 3 4 10 Dialing in via the Internet aeee 80 Usage of the configuration software ccseeee 81 Overview How to configure ECOTEL VoIP n se 82 The ECOTEL Service Gear Software ccccceeeeseteees 84 Connecting the computer and ECOTEL c cceeeee 88 4 3 1 Connecting via IP LAN WAN USB or serial WLC TT ACE E E E T E E 89 4 3 2 Connecting via modem sssseeeeeeeseeereerreerreeren 91 Editing the configuration fileS eee eeeseeeeeeeneeeeeeeaees 95 Generating traces ccececcceeeeeeteeeeeeseeeeeeeeeeeeeeseneeeeeeeens 97 4 5 1 Creating traces at a glance ccceeeeeeeeeeees 98 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 5 5 5 6 5 7 5 8 5 9 5 10 5 11 5 12 6 1 6 2 VIERLING Introduction to the routing table ccsseccseeseeeeees 101 Overview Controlling the routing behavior of ECOTEL 102 Structure of the table entries 2 0 cceeeeeeeeeeeeeeeeeeeeeeees 104 Strategy for the routing table ccccccesssseeeeeesteeeeeees 105 Outgoing calls sisne aae niera 107 5 4 1 Calls to an arbitrary mobile network connection 108 5 4 2 Calls to an arbitrary fixed network connection 112 5 4 3 Calls to a VoIP Connection cccceeeeeeeteeees 114 5 4 4 Calls to an arbitrary extension ceeeeee 115 5 4 5 Forwarding special characters in the destination number Selective CLIR function
131. efine your routing tables by inserting additional exceptions Make certain that in each case there is an entry for all of the remaining cases since a call will be rejected if there is no relevant entry Page 106 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 4 Outgoing calls The routing can be made dependent on the destination number which the caller chooses A specific interface for termination can be specified by using the originating telephone number However it is also possible to specify a number which is different than the original telephone number for termination In this manner itis possible to define speed dialing numbers for example The important thing is that ECOTEL must be able to recognize the end of a sequence of dialing digits A fixed definition for the number of digits can be used or the end of dialing indicator can be used ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 107 VIERLING 5 4 1 Calls to an arbitrary mobile network connection Example 1 Dial the phone number 01601234567 in the GSM network Entry in the routing table d01601234567 n G d lt lt Note The d character signifies that the number sequence having been dialed is to be utilized as the destination phone number The condition part must contain a condition of type d since only in this case will ECOTEL take note of the dialed number Example 2 Dial the phone number 0160 l
132. eld with an invalid entry is highlighted Modem name User selectable name for the modem Device type Type of gateway to be managed which will be used as a modem e g ECOTEL or ECOTEL ispn Access via Interface which provides access to the modem for configuration purposes Note The RS232 interface serial can be used only with ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite and the USB interface not with ECOTEL ISDN2 1 nor with ECOTEL ISDN2 120 lite COM port Number of the serial or USB interface of the PC via which the modem is to be configured Activated only if USB or RS232 is selected as the interface IP address IP address of the modem via which it can be accessed in the LAN by Service Gear for configuration purposes This field is activated only if Pis selected as the interface Security code A secret code which is used when accessing the selected configuration interface The usage of a security code is optional Callback number Telephone number at which the modem can be Data mode reached by the gateway which calls it back Data service must be enabled for this number ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 153 VIERLING OK Cancel Closes the dialog with or without accepting the changes Page 154 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 Gateway Configuration module In the Gateway Configuration module the data relating to the hardware of the selecte
133. emaining settings as they are Enter the prefixes Properties gt Enter the prefixes International National and Country Code Activate deactivate the interfaces At the following locations leave the default check by the option Activate Interface or remove it if required ISDN Interfaces gt BRI 1 or 2 depending on the ISDN connection type GSM Interfaces gt GSM 1 or 2 3 SIP Interface gt VolP Message only with ECOTEL VoIP ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 27 VIERLING Configure Line 1 8 ECOTEL VoIP only S P Interface gt Line 1 or 2 3 Enter the setup data for the SIP outbounds to be used Enter the mobile numbers ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite only GSM Interfaces gt GSM 1 2 3 gt SIM properties gt Enter the numbers Mobile Number telephone number of the SIM card Associated SMS Service Center Number Save the configuration file Choose File gt Save Enter the file name ECOTEL the extension UPB will be automatically added You should keep the default path Transmit the configuration file to your device Select Transmit gt Save in ECOTEL You can monitor the progress of the download in the Communication window For additional information see 6 3 Gateway Configuration module Page 28 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 8 Configuration s
134. ens the Set time conditions dialog in which you can configure conditions such as day of week date and time of day see below Time conditions in the routing syntax If you use the Set time conditions dialog the result will appear here List of possible originating ports Moves the marked list element between fields Alternatively you can double click on the desired element Page 200 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING selected port The originating port to which the routing entry applies condition type o lt Port gt from The number of the originating subscriber as a subscriber condition condition type o lt Dialing string gt You can use the wildcards and for multiple digits or for exactly 1 digit respectively or as a symbol for the international prefix with dialed The destination number dialed by the number originating subscriber as a condition condition type d lt Dialing string gt You can use the wildcards and for multiple digits or for exactly 1 digit respectively or as a symbol for the international prefix with sending Appends the end of dialing sign to the dialed complete number automatic only for callback connections release If activated ECOTEL automatically hangs up after the call If deactivated ECOTEL waits until the calling party hangs up Towards port possible ports List of possible destination ports gt el Moves the marked list element
135. essage text ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 181 VIERLING 6 3 15 Gateway Configuration SIP Line 1 8 Call In the Gateway Configuration main window select the SIP Interface gt Line 1 2 3 tree node Note This capability is only available with ECOTEL VoIP Here you can enter the SIP outbounds SIP proxies or SIP providers that ECOTEL should use The outbounds 1 8 defined here correspond to ports V7 V8 in the routing table Operation mode not used Operating as proxy connected to an outbound proxy Operating as single user agent connected to an external provider Operating as multi user agent connected to an external provider EJ Select this option to deactivate usage of this outbound Select this option if you want to be able to make outgoing calls via a SIP proxy e g via an Asterisk in your Intranet Select this option if you want to be able to make outgoing calls via a single number account with a SIP provider e g Sipgate T Online Select this option if you want to be able to make outgoing calls via a multiple number account with a SIP provider Note For information about the distinction between SIP proxy and SIP provider see 3 4 4 SIP outbounds SIP proxies and SIP providers Page 182 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Outbound device lt a Note The SIP outbound line function can be rea
136. f the configuration pages in the following sections ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 189 VIERLING Status line 1st field 2nd field 3rd field 4th field 5th field The status line at the bottom edge of the window provides additional information Name of the device currently being edited Type of interface via which the configuration computer is connected to ECOTEL USB IP COM or Modem Address data for the interface e g USB port number IP address for P Additional information e g connection status Directory in which the files for the selected device are saved with the default program installation this will be C Programme Vierling ECOTEL_Service_Gear EcotelData Page 190 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 4 2 Routing Table Routing Call In the Routing Table main window mark the Routing tree node Routing table Information Routing Syntax Upload from Ecotel Download to Ecotel eo Open Save As Routing Wizard In the left half of the window you can edit the routing table In the right half of the window a help text explains how entries in the routing table are structured Reads the current routing table from ECOTEL and displays it the left half of the window Note The file which is read out always has the name RTBL TXT The read operation from ECOTEL causes the routing tab
137. figuration The default routing table is as follows It corresponds to the sample application 3 2 6 Connection as an LCR in PTP mode oVd n G d oGd n I2 d oL2d n G d oI1ld n I2 d oGld lt Access code gt cm G1 oG2d lt Access code gt cm G2 ILs Note The first entry oV only appears for ECOTEL voir Warning The last two entries of type cm are j l required for remote access via modem Think twice before you delete them Explanation of the default routing entries When subscribers dial in via the VoIP network the dialed number of any arbitrary length is dialed via any radio module This entry is only used with ECOTEL vor When subscribers dial in via any radio module the dialed number of any arbitrary length for an extension is dialed When subscribers dial in from an extension the dialed number of any arbitrary length is dialed via any radio module When subscribers dial in via the fixed network the dialed number of any arbitrary length for an extension is dialed When subscribers dial in via radio module 1 an immediate disconnect occurs following input of the access code for the ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 139 VIERLING module 8 digit number consisting of the first 2 and the last 6 digits of the IMEI followed by the callback number Then a remote configuration call is made via radio module 1 under the callback
138. gs up all of the connections will end Ifthe original called subscriber B initiated the call hold procedure and hangs up A and C will be connected B can achieve the same effect by forwarding the call with A Ifthe currently held subscriber hangs up the remaining active connection will be maintained If the subscriber who initiated the call hold procedure later attempts to switch back to the subscriber who was on hold he or she will hear an announcement that this party is no longer available lf the currently active subscriber who did not initiate call hold hangs up the connection will be reconnected between the party who initiated call hold and the party on hold Once one party to a call initiates a call hold procedure the other two parties cannot initiate a call hold procedure themselves If the call hold procedure is terminated by one of the subscribers hanging up and the connection remains between the other two ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 275 VIERLING subscribers at this point either of these two subscribers can initiate a call hold procedure if desired Page 276 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 8 Additional topics and background information ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 277 VIERLING 8 1 Overview Gaining a better understanding of ECOTEL This section includes some additional background i
139. guration SIP Line 1 8 05 6 3 16 Gateway Configuration CDR 6 3 17 Gateway Configuration Device n 6 4 Routing Table MOdule ccceccceeeeeseeeeeeneeeeeesneeeeeenaees 6 4 1 Routing Table Main WINdOW ssesseeeeeeeeeen 6 4 2 Routing Table Routing eseeceeeeeeeeeeee 6 4 3 The routing syntax eeen 6 4 4 The Routing Wizard seee 6 4 5 Routing Table Remote Connection 008 6 5 Firmware Tools module cccccceeeeeeeeeeeeeeeeeeeeeeeeees 6 5 1 Firmware Tools Main window 2 00008 6 5 2 Firmware Tools Time ccccceeeeeeeseteeeeeeeees 6 5 3 Firmware Tools Security COde cccceeeeee Page 6 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 6 6 6 7 6 8 6 9 6 10 7 1 7 2 VIERLING 6 5 4 Firmware Tools Firmware Download 211 6 5 5 Firmware Tools Announcement 212 6 5 6 Firmware Tools CDR ccccssccccssseeeessteeeeees 214 6 5 7 Firmware Tools GSM Parameters Module 1 n 216 6 5 8 Firmware Tools File Transfert 218 6 5 9 Firmware Tools Trace 220 6 5 10 Firmware Tools Remote Connection 223 Basic Configuration module 225 6 6 1 Basic Configuration Main window 00 226 6 6 2 Basic Configuration ISDN Interfaces 227 6 6 3 Basic Configuration IP Connection 00 229 6 6 4 Basic Configuration Device 232 Monitor module 2ceeccceecece
140. h is used for VoIP telephony If necessary Create the modem This step is necessary only if you would like to access your device via a modem i e via the GSM interface Create anew modem Mark the Modems tree node Edit gt Add Modem Fill in all of the fields in the Properties dialog OK Assign the modem to the device Mark the device Click on Properties bottom right Choose the desired modem in the Properties dialog under Modem OK For additional information see 6 2 Service Gear module Page 26 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 7 Configuration steps in Gateway Configuration Switch to the Gateway Configuration module Click on the device in the tree view or use Tools gt Start gt Gateway Configuration Click on OK if the following message appears Configuration file not found Open a new configuration file Choose File gt New In the Available Versions list choose the latest version unless you know that your device uses an older firmware version then choose the appropriate version A configuration file type UPB will now be created and loaded into the display The Device Selection page should appear Edit the Device page Choose the device type and the number of existing GSM modules You should now see some additional configuration pages in the tree view You should edit or check at least the following settings You can leave the r
141. he ISDN connection type Connect the remaining lines to ECOTEL if required Antenna s Ethernet LAN USB serial cable Connect the power supply ILs Note The guarantee for ECOTEL is nullified if you use a power supply which is not approved by VIERLING The LEDs on the housing provide information about the device and interface status 9 1 Display elements on the housing ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 21 VIERLING 2 2 4 Setting up the USB interface Is Note These steps are necessary only if you wish to use the USB interface to configure ECOTEL ECOTEL ispn2 1 does not have a USB interface From the viewpoint of the configuration computer ECOTEL is not connected to the USB interface as a USB device Instead a COM interface is emulated which is used for access to ECOTEL You will have to install a special driver Proceed as follows Connect the configuration computer and ECOTEL using the USB cable Power up the computer and ECOTEL Windows should indicate that it found new hardware Click OK to launch the hardware wizard Follow the instructions provided by the wizard Use the following options Install hardware driver Search for a driver for the device To choose the source Click on the Browse button select the driver file lt drive gt USB_Drivers ftdibus inf on the CD drive F
142. he caller hears either a busy signal or a voice announcement If the number is busy 10 seconds are available in which to begin dialing a new number lt n Note To be able to use new dialing the options Release on completed or Release on busy Gateway Configuration module gt GSM Interface 1 n must be deactivated so that ECOTEL does not interrupt the connection to the calling party New dialing within a PBX Without hanging up dial xXxx After entering at the end of the procedure entering the extension number is regarded as complete and the connection will be set up See also the following section 7 3 1 Dialing an extension by the caller Page 272 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 7 3 4 Call forwarding During a call the called subscriber B can connect the calling subscriber A to a third subscriber C Dial without first hanging up 2 lt Telephone number for C gt Since subscriber A is still the calling party the forwarding must be permissible in compliance with the routing table ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 273 VIERLING 7 4 Call hold switching between subscribers Note This feature is currently available only with ECOTEL ISDN2 1 not with ECOTEL ISDN2 120 lite Initiating call hold If there is already a connection between a calling subscriber A and a called subscriber B either of these two parties can initi
143. he port that has been least used so far If this is not possible port busy disrupted the next port according to usage order is used and so on destination port e g G 123 This will result in a better load balance among the corresponding SIM cards If deactivated Ports will be used in the given order destination port e g G1G2G3 Comment to be inserted If Comment is chosen as the Action this comment will appear in a separate line with before it Otherwise the comment is appended to the routing entry with before it Resets all of the fields in the entry mask to their default values Inserts a new routing entry into the routing table depending on the data in the entry mask If a line is marked in the table the new entry will be inserted directly below it or otherwise at the end of the table Replaces the marked table entry with an entry corresponding to the data in the entry mask Analyzes the marked table entry and copies its contents to the entry mask Page 202 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 cs Eg Routing Table 3 x Al y tjl Expert mode ks VIERLING Note You can also just double click on the table entry Note You can use this function to translate routing entries into plain text or to copy and modify entries Displays the routing table which is currently open If a routing table is already open when the wizard is invoked it will be automatically used
144. he routing table Save as Displays a Save File dialog which can be used to save the displayed routing table on the configuration computer Exit Terminates the routing wizard and returns to the Routing Table module ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 199 VIERLING Help Contents Info Print Entry mask Action Comment only Route a call Block a call Create a callback Create a configuration callback Set time conditions time conditions From port possible ports EE Opens the content page for the online help Shows information about the product version and manufacturer Opens a PDF version of the help pages which you can print This area is the entry mask for new routing entries Specifies the type of routing entry Comment only line begins with Normal call Routing to a destination number call type n Call block i e calls which fulfill the condition are blocked call type b Callback call type c p i or d depending on the further settings If the field with dialed number is filled in a dialing callback will result c or p otherwise a non dialing callback i or d If the automatic release option is checked a callback with release will occur c or i otherwise without release p or d Callback like with Create a callback but where ECOTEL itself is the called subscriber this is for management connections call type cm or im Op
145. he same caller are overwritten however ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 179 VIERLING An entry will be removed The validity of an entry does exceed after This determines when a list entry is assumed to be finished after a callback so that it can be deleted with CONNECT default case The entry is considered to be finished only if a connection was actually made for the callback With ALERT Even an attempted callback results in deletion even if the call was not accepted or the line was busy When the validity of the entry is reached Callback does not result in deletion only the expiration of the time limit Minutes Possible values are between 0 function deactivated and 1440 minutes corresponding to 1 day Page 180 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 3 14 Gateway Configuration SIP Interface Incoming Messages Call Iin the Gateway Configuration main window under the node S P Interface and under VolP Message mark the tree node Incoming Messages Confirmation on incoming SIP messages Generate status This determines wether a status messsage is messages generated or not towards the sending instance Message text Text to be sent Text of the status message You can use the following wildcards d for the device identifier name in the right field g for the GSM module number s for the status string t for the m
146. he same value occur multiple times in the left column since only the first entry which occurs will be valid Page 166 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Change bearer Determines the bearer capability BC with capability of GSM which a call is to be forwarded from the GSM calls into network to the ISDN network Possible settings 90 3 1 kHz Audio or 80 Speech CLI Determines whether the telephone number supplied in an incoming GSM connection is to be transmitted via the ISDN interface to the called subscriber or not Possible settings suppressed present CLI as received present CLI in national format national prefix present CLI in international format i e the number in the national format has the country code prefixed to it before it is forwarded Example 0123456789 is forwarded as 0049123456789 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 167 VIERLING 6 3 7 Gateway Configuration GSM 1 n Call In the Gateway Configuration main window under the GSM Interfaces node mark the tree node GSM 1 2 3 etc Options Activate interface Generate call records cs Signal quality Register if signal strength is above dB Start searching for better signal quality if signal strength is below dB Audio parameters Volume to GSM side Volume to ISDN side Echo cancellation Activates or deactivates blocks the relevant interf
147. hey can be damaged or destroyed by electrostatic discharge To prevent this you should install the SIM cards at an ESD workstation Page 310 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 5 1 SIM8 cardholder The SIM8 cardholder can be fitted with two SIM cards per GSM channel To operate ECOTEL at least slots 1A and 2A for the 2 channel ECOTEL variants and also 3A and 4A for the 4 channel ECOTEL variants must be fitted with SIM cards The second SIM card can be fitted if you wish to be able to automatically switch the SIM card for the associated GSM module during live operation The SIM cardholder is labeled as follows GSM channel 1 1A 1B GSM channel 2 2A 2B GSM channel 3 3A 3B GSM channel 4 4A 4B ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 311 VIERLING 9 5 2 SIM16 cardholder The SIM16 cardholder can be fitted with four SIM cards for each GSM channel Install the SIM cards as follows Fit the cover of the SIM16 cardholder printed inside and outside with the SIM cards contact surface facing up Place the printed circuit board on the SIM cards and screw it to the cover Fit the lower part of the SIM16 cardholder printed inside only with the SIM cards contact surface facing up Screw the pre mounted unit consisting of the lower part and the printed circuit board to the lower part The SIM cardholder is labeled as follows GS
148. higher charges than if you call a GSM subscriber in your own GSM network This applies particularly to international calls which tend to result in very high connection fees By using ECOTEL it is possible to replace the higher fees of an international GSM call with the lower charges that arise for a mobile phone in the same country as ECOTEL The connection between the two countries is realized using VoIP This application makes sense in the following case Charges C gt Charges A Charges B oo ao B Entries in the routing table All calls from VoIP go to GSM All calls from GSM go to VoIP via SIP outbound 1 oVd n G d oGd n Vi d ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 67 VIERLING 3 4 Additional functions 3 4 1 In Out interface Is Note This interface is not available with ECOTEL ISDN2 120 lite Using the I O interface In Out interface ECOTEL allows you to connect external contacts to the device ECOTEL has six external contacts that can be used indepen dently as IO channels with ECOTEL ispn21 five contacts For configuration purposes use the 6 10 IO Configuration module For connection details see 9 2 Interfaces on the housing I O section The possible usages described below are currently implemented Digital input as SMS trigger A digital input signal on the IO channel triggers transmission of an SMS message Various signal types are availa
149. ialing callback without disconnect The caller dials ECOTEL and is connected to ECOTEL He dials a number which is defined in the routing table as an automatic callback After that the caller hangs up In about 10 seconds ECOTEL calls back the defined number The delay is necessary in order to allow the caller to hang up The caller answers the callback and is connected to ECOTEL Any number that is defined in the routing table can now be dialed by the caller Example 1 The caller dials the number 123 disconnects and is called back over the same port under the number 01601234567 Entry in the routing table d123 P amp 01601234567 Example 2 The caller dials the number 123 disconnects and is called back in the GSM network using mobile radio module 2 under the number 01601234567 Entry in the routing table d123 p G2 01601234567 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 135 VIERLING 5 9 3 Non dialing callback with disconnect If an immediate callback has been defined for a caller then ECOTEL disconnects immediately so the call never goes through In approximately 10 seconds ECOTEL then calls back the number that is defined in the routing table The caller answers the callback and is connected to ECOTEL Any number that is defined in the routing table can now be dialed by the caller Example 1 The caller with the number 01601234567 is immediately disconnected and is
150. iate tree node GSM 17 2 3 6 8 4 SIM Management GSM 1 n SIM Group 1 10 For each GSM channel at least one group with associated SIM cards must exist in order to allow outgoing calls via this channel A SIM card must be associated with at least one group in order to be used When the device is shipped from the factory only the SIM card in slot 1A is assigned to SIM Group 1 and this group is activated for the entire time All calls take place via this single SIM card You can also assign a card to multiple groups ECOTEL inter prets this as follows If an outgoing call is to be set up via a GSM channel ECOTEL checks the associated groups in order starting with group 1 If a group is found which is currently valid and con tains at least one usable card its settings are used and the following groups are ignored If ECOTEL does not find a usable group time condition not fulfilled anywhere cards expired etc the call is not made Warning Make sure that your group settings are j l compatible with the entries in the routing table 5 For example if the routing table stipulates that a call is to be routed via GSM port x but no SIM card group is currently valid for GSM x at this time the call will not be made The same thing will happen if SIM cards are enabled via the group but the routing table does not allow the call ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 243 VIERLING
151. ibers with the phone number 0160 lt and exactly 4 additional digits gt 123 dial the phone number 1234567 in the fixed network When called by subscribers with the phone number 123 lt and exactly 2 additional digits gt 44 dial the phone number 01605555555 in the GSM network Entry in the routing table 00160 123 n I1 1234567 0123 44 n G 01605555555 Example 4 When called by subscribers with the phone number 0160 lt and at least 4 additional digits gt dial extension 42 Only with ECOTEL voiP When called by the subscriber with the extension 4 lt and at least 1 additional digit gt dial the phone number 032123456 in the local VoIP network Entry in the routing table 00160 7 7 n I2 42 042 n v0 032123456 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 119 VIERLING Example 5 Invalid entry When called by subscribers with the phone number 0160 lt and an arbitrary number of additional digits gt 11 dial the fixed phone number 1234567 in the fixed network When called by subscribers with the phone number 123 dial a phone number which is not present in the GSM network Entry in the routing table 00160 11 n I1 1234567 0123 n G d Ls Error The wildcard may not be used within a routing entry lt s Error The d character may not be used in the destination part without specifying a destination number in the condition part In the bottom example we could supplement th
152. ic Configuration modules will be available only as long as the connection described here exists ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 93 VIERLING Access mechanism When remote access is established the following steps are automatically performed Gsm PC ECOTEL 1 The configuration computer is connected via a serial interface or USB to the modem It authenticates itself with the modem using the security code for the modem and asks the modem to establish a connection to the device 2 The modem calls the device via GSM and passes along the access code and its own telephone number 3 Based on the access code the device recognizes that this is not a usual call Instead a data connection is being requested for the purpose of configuration It calls the modem back at the specified number This call is made in Data mode 4 Using the data connection that was just established the computer can now communicate directly with the device just like when using the other connection techniques IP USB serial although this will be significantly slower Using the security code the computer authenticates itself with respect to the device Page 94 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 4 4 Editing the configuration files You can manage the configuration files in general using Open Edit Close New Readout Open Here there are three possibilit
153. ies You can create an entirely new file In the Gateway Configuration and Basic Configuration modules choose File gt New or File gt Factory Default and select the firmware version for your device since certain parameters must be properly set in the configuration In this manner you can obtain a configuration file with the default values For the routing table and the VoIP user table there is no template Here you will start with an empty window You can read out the corresponding file from ECOTEL menu Transmit gt Read from ECOTEL or the corresponding button Be aware that the file which was previously displayed will be discarded You can open a file that is present on your computer menu File gt Open or the corresponding button This allows you to import configurations that were created elsewhere and modify them according to your needs Edit The file which is currently loaded in the display can be edited by changing the values in the input fields Or for the routing table you can compose the desired entries like you do with a text editor Furthermore you can edit the routing table using the Routing Wizard 6 4 4 The Routing Wizard In the user table for VoIP use the Entry New or Edit buttons to create or edit an entry ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 95 VIERLING Save Download You can save the edited file on your computer menu File gt Save File gt Save As or by
154. if your STUN administrator specifically indicates a different value Determines the interval at which ECOTEL logs into the STUN server in order to maintain the STUN function even when there is no call Edition 4 1 EN 20070730 Page 231 VIERLING 6 6 4 Basic Configuration Device Call In the Basic Configuration main window select the Device tree node The structure and function of this page corresponds to that of the page with the same name in the Gateway Configuration module see there 6 3 17 Gateway Configuration Device Page 232 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 7 Monitor module ea Note This module is not available with ECOTEL ISDN2 120 lite The Monitor module is used to display the status of each channel of a gateway ECOTEL It is also possible to generate statistics e g about the utilization of individual channels or the complete gateway The data are called up by the gateway at an adjustable time interval and displayed in the software interface ea Note To allow access to the monitoring information on the computer the Activate online monitoring box must be checked in the Gateway Configuration module under Maintenance When you exit the Monitor window you will be automatically returned to Service Gear ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 233 VIERLING 6 7 1 Monitor Main window Call From all modules via Tools gt
155. ing via modem Outgoing call In ECOTEL A call in which an extension of the PBX calls via ECOTEL an external destination in the fixed network GSM network or VoIP network An incoming arriving call takes place in the opposite direction Together ECOTEL and the PBX with its extensions are considered as here If we consider ECOTEL alone all calls are transient meaning they arrive via some interface and leave via some other interface PUK In general terms Personal unblocking key a code which is entered to unblock a device In ECOTEL An additional security code also known as Secu rity code 2 If the normal Security code is incorrectly entered multiple times it is automatically blocked To unblock it it is necessary to use the PUK instead of the normal security code 6 5 3 Firmware Tools Security Code Remote access remote connection A technique which the Configuration computer uses to access a remote ECOTEL ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 281 VIERLING Using a Modem a connection is established to ECOTEL via GSM The transmission path from the computer via the modem to ECOTEL is referred to as the Remote access or Remote connection For more information see the following section 4 3 2 Connecting via modem The other possibility is Direct access by the computer to ECOTEL via IP USB or serial cable Security code
156. inish installation Windows should indicate again that it found new hardware Repeat the steps listed above with the driver file Page 22 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Open Windows device manager e g right click on the desktop on My Computer Manage Computer Management Local gt System Tools gt Device Manager Under Ports COM amp LPT there should now be a new entry e g USB Serial Port COM3 USB Serial Port COM4 or something similar Write down this COM number You will have to use it later to select this interface during the configuration process ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 23 VIERLING 2 2 5 Installing the configuration software Insert the supplied CD ROM ECOTEL voipispn2 1 ISDN2 2 into your computer Inthe Software directory run the Setup exe program Follow the installation instructions on the screen The ECOTEL Service Gear configuration software will now be installed Once it is ready you can launch it via Start gt Programs gt ECOTEL Service Gear If necessary you should now get an initial overview of the design and operation of the configuration software 4 Usage of the configuration software The following sections describe the steps needed to quickly get ECOTEL up and running Page 24 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 6 Configuration steps in Servi
157. ion Select this option if ECOTEL needs to register with the SIP outbound Page 184 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING With username The user name with which ECOTEL registers with the SIP outbound ECOTEL needs to have an account with the relevant SIP proxy or SIP provider every seconds Determines at what interval ECOTEL renews its registration with the SIP outbound Authentication Authenticate calls Select this option if ECOTEL must undergo authentication with respect to the SIP outbound SIP providers generally require authentication while plain SIP proxies do not With identifier The user identifier under which ECOTEL needs to undergo authentication with respect to the SIP outbound The identifier is usually identical to the Username for registration However if your provider uses a separate user identifier for authentication enter it here Copy Username Copies the content of the Username field from the Registration area into the dentifier field And password The password associated with the dentifier ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 185 VIERLING 6 3 16 Gateway Configuration CDR Call In the Gateway Configuration main window select the CDR tree node Is Note With ECOTEL ISDN2 120 lite the CDRs do not have a timestamp Trace Display CDRs realtime via serial interface Size of file Validity Record in CDR all
158. ion This product is a low power radio transmitter and receiver During the operation it emits low levels of radio frequency energy ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 15 VIERLING Several Organisations e g ICNIRP International Commission on Non lonizing Radiation Protection and IEEE The Institute of Electrical and Electronics Engineers Inc developed safety guidelines about permitted levels of radio wave exposure for the general population based on thorough scientific studies To meet the maximum permissible value for radio wave exposure there must be kept a distance of 20 centimeters if running one GSM channel and additional 20 centimeters for every further GSM channel Personal medical devices Radio waves may affect the operation of cardiac pacemakers and other implanted equipment To limit the risk a distance of 20 cm must be kept if running one GSM channel and additional 20 centimeters for every further GSM channel If you suspect that interference is taking place immediately move away from the device Page 16 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 Getting started ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 17 VIERLING 2 1 Overview Getting ECOTEL up and running This section is intended to help you put ECOTEL into operation quickly and reliably Due to the variety of possible functions you will have to make a number of dec
159. ion part for this call type Dialing callback with release The condition part must contain type d Dialing callback without release The condition part must contain type d Non dialing callback with release The condition part must contain type o Non dialing callback without release The condition part must contain type o Dialing callback ECOTEL detects the callback request based on the dialed destination number Non dialing callback ECOTEL detects the callback request based on the phone number of the calling party who does not have to enter a destination number Callback with without release ECOTEL hangs up or waits until the calling party hangs up Note For the callback call types the destination part of the routing entry refers to the callback destination i e the actual caller After the callback is made the number of the desired destination can be dialed A suitable routing entry must exist for this number Callback like c i but with ECOTEL as the called subscriber for management connections ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 195 VIERLING lt Destination part gt lt Port gt lt Call destination gt lt Port gt I I1 G G2 vo V1 V2 E E G lt List of GSM port numbers gt Mandatory except for call type b The destination part contains a port and a call destination separated by a colon without any spaces or tab characters
160. ions that may become necessary Utilization rights in this context mean The user may utilize this software on any available hardware However if the user changes the hardware being used then the software in it must be deleted and removed Simultaneously storing the software either electronically or physically or using the software in more than one hardware device is expressly prohibited If the user desires to utilize the software simultaneously in several hardware configurations for example among several employees then it is necessary to purchase the corresponding number of program packages Utilization rights User manual and operating instructions All rights to the user manual and operating instructions and in particular photo technical reproduction rights remain the property of VIERLING Liability VIERLING is not liable for any damages either direct or indirect whether material or immaterial that result from using this program or from using the user manual or operating instructions Liability for data loss and for resulting damages is excluded within lawful limitations Changes Any changes to these conditions and any collateral agreements must be in writing in order to be valid Ebermannstadt 17 06 2005 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 331
161. irmware version prior to 3 0 make these settings in the Firmware Tools module under P address No settings can be done with ECOTEL ISDN2 120 lite ECOTEL uses two different IP addresses to configure the device parameters and for IP telephony Device IP address Subnetmask The IP address for ECOTEL which you should obtain from your network administrator This IP address is needed to be able to configure ECOTEL via the IP interface When the device is shipped from the factory it is as follows 192 168 10 10 The subnetwork mask which you should obtain from your network administrator Along with the IP address this number indicates the network to which your computer belongs ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 229 VIERLING Standard gateway SIP IP address DNS IP address preferred IP address alternative STUN Activate Use fix IP address IP address preferred The IP address of the standard gateway which you may wish to add You can also obtain this address from your network administrator The standard gateway routes the data traffic to destinations outside the local area network The IP address at which the internal SIP server in ECOTEL can be reached It must be different than the IP address in the Device field but it must belong to the same network and be valid When the device is shipped from the factory it is as follows 192 168 10 11 The IP
162. isions and settings in order to precisely configure ECOTEL to suit your needs Our installation guideline should provide the necessary orientation Page 18 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 Installation guideline The following is a step by step description of the entire installation process Important If you have an ECOTEL spnz 2 or ff l i ECOTEL spn2 14x please read this section first e 9 6 Peculiarities of ECOTEL ISDN2 2 and other models with a dual design 2 2 1 Determining the connection type Select the ISDN connection type if you wish to use ISDN interfaces Please read 3 2 ISDN interface Selecting the ISDN connection type Keep the configuration information and routing entries found there handy for the later steps in this process Select the VoIP connection type if you wish to use the VoIP interface Please read 3 3 VoIP interface Sample applications Keep the configuration information and routing entries found there handy for the later steps in this process Consult with the administrator for your PBX to choose the best operating mode for your particular application Then the connections from ECOTEL to the PBX can be prepared accordingly The configuration process for the software is also dependent on the operating mode which is selected ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 19 VIERLING 2
163. ition 4 1 EN 20070730 Page 31 VIERLING For additional information see 6 9 User Registration module Page 32 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 10 Configuration steps in Routing Table Switch to the Routing Table module Tools gt Start gt Routing Table Load the existing routing table Upload from Ecotel The routing table should appear in the editing window The device contains a standard routing table when it is shipped from the factory Edit the table entries Do not modify the entries of type cm If necessary replace the remaining entries with appropriate values after consulting the information on selecting the connection type see also 3 2 ISDN interface Selecting the ISDN connection type 3 3 VoIP interface Sample applications Save the routing table Save as Accept the file name RTBL TXT and the suggested path Transmit the routing table to your device Download to Ecotel The file will be transmitted to your device For additional information see 6 4 Routing Table module ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 33 VIERLING 2 2 11 Configuration steps in SIM Management ean Note This section applies only to ECOTEL VoIP and ECOTEL ISDN2 2 The corresponding configuration steps for ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite are to be don
164. k Entry in the routing table d0999 11 n Il d Error The wildcard may not be used within a routing entry ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 113 VIERLING 5 4 3 Calls to a VoIP connection es Note This capability is only available with ECOTEL voip Example 1 Dial the phone number 032123456 in the local VoIP network Entry in the routing table d032123456 n v0O d Example 2 When dialing 032 lt and an arbitrary number of additional digits gt dial the phone number 1234567 in the VoIP network via SIP outbound 1 Entry in the routing table d032 n V1 1234567 Example 3 When using speed dialer 10 dial the phone number 1111111 in the VoIP network for speed dialer 11 dial the phone number 222222 in the VoIP network via SIP outbound 2 Entry in the routing table d10 n v2 111111 d11 n V2 222222 cS Note Routing to an arbitrary VoIP interface is not possible nor does it make sense since VolP subscribers can generally be reached only via certain providers The indication v no number in the destination part is interpreted as VO since it was used with this meaning in earlier versions Page 114 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 4 4 Calls to an arbitrary extension Example 1 Dial the phone number for extension 1234 Entry in the routing table d1234 n I2 d Example 2 Dial the phone number for extension 1 lt a
165. k per BRI interface instead of separate NT or TE jacks e g ECOTEL ISDN2 2 ECOTEL ISDN2 140 and ECOTEL ISDN2 180 You will need to use this jack along with a crossed cable white sign in NT mode or along with an uncrossed cable black in TE mode Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Is Note The choice of whether to use the port BRI1 or BRI2 depends on whether a terminating impedance is required BRI1 does not have a terminating impedance although one can be provided externally while BRI2 is configured with a fixed terminating impedance of 100 Ohm ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 43 VIERLING 3 2 1 Connection to the internal SO port PTMP Antennas ECOTEL Fixed network ECOTEL can be operated as a terminal device on a PBX To do this it is necessary to configure ECOTEL as the terminal equipment TE Preferably the ISDN BRI1 port should be used In this case the line is operated in PTMP mode point to multipoint Page 44 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 ISDN configuration aa BRIZ 100 Ohm VIERLING Jack TE Activate Interface Yes No L1 mode Terminal equipment Connection PTMP L2 mode Terminal equipment L3 mode Terminal equipment Entries in the routing table All calls from BRI1 go to GSM All calls from GSM go to BRI1 oIld n G d oGd n Il d ECO
166. ldcard may not be used within a routing entry ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 111 VIERLING 5 4 2 Calls to an arbitrary fixed network connection Example 1 Dial the phone number 0999123456 in the fixed network Entry in the routing table d0999123456 n Il d Example 2 Dial the phone number 0999 lt and exactly 6 additional digits gt in the fixed network Dial the phone number 0888 lt and exactly 3 additional digits gt 23 in the fixed network Entry in the routing table d0999 n I1 d d0888 23 n I1 d Example 3 Dial the phone number 0999 lt and at least 3 additional digits gt in the fixed network Entry in the routing table d0999 n Il d Example 4 When dialing 0999 lt and an arbitrary number of additional digits gt dial the phone number 1234567 in the fixed network Entry in the routing table d0999 n I1 1234567 Page 112 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Example 5 When using speed dialer 10 dial the phone number 1111111 in the fixed network for speed dialer 11 dial the phone number 222222 in the fixed network and for 112 dial the emergency number 112 in the fixed network Entry in the routing table d10 n I1 111111 d11 n I1 222222 d112 n I1 112 Example 6 Invalid entry When dialing 0999 lt and an arbitrary number of additional digits gt 11 dial the selected phone number in the fixed networ
167. le conditions of different types in any arbitrary order lt Cond1 gt All conditions should be in parentheses without lt Cond2 gt any spaces or tab characters The following condition types are possible o lt Port gt Condition based on the interface of origin lt Port gt Interface via which the call is received Possible values Vv Any VoIP interface local or via any SIP outbound vo VoIP interface local users only V1 V2 VoIP Interface via SIP outbound 1 2 I Any ISDN interface I1 I2 ISDN interface 1 or 2 I11 112 121 Additional indication of the B channel I22 G Any GSM interface G1 G2 GSM interface 1 or 2 o lt Dialing string gt Condition based on the originating phone number lt Dialing string gt Number of the calling subscriber can contain digits and the following characters ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 193 Page 194 VIERLING lt List of digits gt o lt Port gt lt Dialing string gt d lt Dialing string gt lt Dialing string gt E m lt MSN gt lt MSN gt w lt List of digits gt lt List of digits gt c lt Date gt lt Date gt t lt Time of day gt Edition 4 1 EN 20070730 Symbol for the international prefix e g when calling from Germany 00 This is replaced by the prefix entered under Gateway Configuration gt Properties Wildcard for exactly 1 digit Multiple permissible digits for a position Li
168. le determines how ECOTEL handles incoming connection requests Here it is possible to distinguish between a number of different cases depending on the interface or telephone number group A special syntax is used which allows a great variety of individual settings All of the entries which you make here are found in the configuration file RTBL TXT It must be downloaded to the device after editing in order for the changes to go into effect Firmware Tools The Firmware Tools module is used to download new firmware and also for all other maintenance tasks which are not linked to the configuration files Basic Configuration In this module you can make the basic settings for the two ISDN interfaces and the VoIP LAN interface All of the parameters which appear here are found in the configuration file ECOTEL BSB It must be downloaded to the device after editing in order for the changes to go into effect Monitor not with ECOTEL ISDN2 120 lite The Monitor displays information about the user connections which are currently underway via the device This includes data such as the channel status utilization statistics and current connections Page 86 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING SIM Management not for ECOTEL ISDN2 1nor ECOTEL ISDN2 120 lite This module handles the data for the SIM cards and determines how to switch between multiple cards for a GSM module All of the parameters whi
169. le which was previously open to be discarded and the existing file RTBL TXT is overwritten on the configuration computer after asking for confirmation Transmits the displayed routing table to ECOTEL where it immediately goes into effect after transmission Note The transmitted file is always saved on ECOTEL under the name RTBL TXT Displays an Open File dialog which can be used to select a routing table saved on the computer Displays a Save File dialog which can be used to save the displayed routing table on the configuration computer Opens the Routing Wizard which simplifies dealing with routing tables The routing table which is open is used by the wizard For information on how to format the routing entries see the separate section 5 Introduction to the routing table ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 191 VIERLING For a comprehensive reference to syntax elements see 6 4 3 The routing syntax Page 192 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 4 3 The routing syntax This section lists all of the possible elements of a routing entry Any valid entry in the routing table will have the following format lt Condition part gt lt Spacing gt lt Call type gt lt Spacing gt lt Destination part gt lt Spacing gt An arbitrary number of spaces and or tab characters To enter tabs Alt 009 lt Condition part gt Mandatory Can contain multip
170. lected file Page 218 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 Delete e Select All Insert Download to ECOTEL Device Offline Online ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Deletes the selected files from the database Warning Do not delete any files unless you are certain that they are unneeded Deleting certain files e g TGZ AFX can cause ECOTEL to quit working Selects all of the files in the list Opens an Open File dialog which you can use to select any file and copy it to the database Transmits the selected files from the database to ECOTEL Interrupts the connection to ECOTEL or reestablishes it when pressed again Edition 4 1 EN 20070730 Page 219 VIERLING 6 5 9 Firmware Tools Trace Call In the Firmware Tools main window mark the Trace tree node Here you can see the trace output which is generated by the software components of ECOTEL You can switch traces for the interface components on or off At a command prompt you can send commands directly to ECOTEL in order to influence the tracing behavior Trace window Displays a list of the traces Debug All On Switches on tracing for all of the interfaces Debug All Off Switches off tracing for all of the interfaces Debug Routing on Switches on routing tracing Debug Routing off Switches off routing tracing Debug Ports on Switches on tracing for the ports Debug Ports off Switches
171. lized by one or more computers This should be transparent to the user What is important is the address name or IP address at which the function can be reached In many cases this will be only a single address domain address However some providers use separate addresses for certain subfunctions proxy registrar 1st line The domain receives all SIP related queries Domain data from ECOTEL for which neither the proxy or registrar is responsible Use fix IP address Determines whether the domain is to be addressed with an IP address Otherwise a name is used Domain The IP address of the domain IP address If the option Use fix IP address is activated Domain name The name of the domain e g myprovider corp If the option Use fix IP address is deactivated Port The standard port is 5060 You should enter something different here only if your provider specifically says to do so 2nd line The proxy is responsible for the signaling i e Proxy data for setting up a connection to the desired subscriber In most cases enter the same data here as for the domain However if your provider specifies other data enter it here Use fix IP address Determines whether the proxy is to be addressed with an IP address Otherwise a name is used Proxy The IP address of the proxy IP address If the option Use fix IP address is activated Proxy name The name of the proxy e g proxy myprovider corp If the option
172. ll Switch after call is complete ECOTEL first waits for the natural end of the call but after the set time interval it interrupts the call and makes the switch ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 249 VIERLING Switch algorithm Round Robin use next card Take least used card Take least used card but different from last Charging information ti x1 t2 x2 Determines which card is next in line The cards are used in order and the last card is followed by the first card The least used card i e the one with the least active call time is used next As before but the last card used is excluded This determines for incoming calls from the GSM side what charging information should be made available to the ISDN side Possible values Generate none or Generate in ECOTEL Forwarding of charging information from the GSM network is not possible currently since GSM networks do not send this information The following parameters control the generation of charge units by ECOTEL Duration of the first charging interval Transferred units for the first charging interval Duration of each additional charging interval Transmitted units for each additional charging interval Note The extent to which this information on the ISDN side is forwarded to the called subscriber depends on the settings for the ISDN interface 6 3 3Gateway Configuration BRI 1 2 Page 250
173. n BSB will be automatically added You should keep the default path Transmit the configuration file to your device Select Transmit gt Save in ECOTEL You can monitor the progress of the download in the Communication window If the IP settings were modified ECOTEL will restart For additional information see 6 6 Basic Configuration module Page 30 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 9 Configuration steps in User Registration E Note This section applies only to ECOTEL VoIP Switch to the User Registration module Tools gt Start gt User Registration Load the existing user table Upload from Ecotel The user table should appear in the editing window The device contains a standard user table when it is shipped from the factory Add new user Entry New Enter the data in the dialog Repeat this process for each new user Delete the default entry if so desired The default user table contains the following entry Domain User Password This allows any user to register without a password If this is not desired delete this entry Select the entry Entry Delete Save the user table Save as Accept the file name USER TXT and the suggested path Transmit the user table to your device Download to Ecotel The file will be transmitted to your device ECOTEL VoIP ISDN2 1 ISDN2 2 Ed
174. n interface of ECOTEL is 192 168 10 10 USB not in ECOTEL ispnz 1 The USB interface type B is used to configure the device It is connected via a standard USB cable ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 301 VIERLING V 24 only in ECOTEL ISDN2 1and ECOTEL ISDN2 120 lite The serial interface V 24 RS232 is used to configure the device It is connected via a standard serial cable DC The supplied power supply is connected to the DC jack of ECOTEL aN Warning The guarantee for ECOTEL is nullified if you ff l use a power supply which is not approved by VIERLING Different ECOTEL types need different power supplies since their power consumption is different Ant 1 Ant 2 Connectors for GSM antennas On ECOTEL ispnz2 1 the left jack is Ant 1 and the right jack is Ant 2 For additional information see gt 9 4 Antennas SIM 1 SIM 2 In ECOTEL ispn2 1 Slots for SIM cards SIM Slot 1 SIM Slot 2 In ECOTEL vor ECOTEL ispn2 2 Slots for SIM cardholders See the following section for more details 9 5 SIM cardholder installation Page 302 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 3 Interfaces BRI1 BRI2 ECOTEL is preconfigured to support the following ISDN interface configurations BRI 1 TE PTP default setting or TE PTMP Without 100 Ohm terminating impedance BRI 2 NT PTP default setting or NT PTMP With 1
175. n or exchange via which IP networks are interconnected For example local area networks LANs often need a gateway in order to connect to a wide area network WAN or to the Internet User agent UA In the context of VoIP a user agent is a piece of hardware or software for SIP based communication which offers the functions normally provided by conventional telephones dialing ringing microphone loudspeaker etc A UA can act as a user agent client UAC or as a user agent server UAS A UAC is the initiator of a SIP communication calling party A subscriber The UAS called party B subscriber responds to the request of the Page 284 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING UAC As a general rule in a VoIP telephone hardware or software both a UAC and a UAS are implemented Depending on its role a VoIP telephone can alternate between serving as a UAC and a UAS in the communication process Proxy server A proxy server acts as a way station on the path from the calling UAC to the called UAS In this configuration the UAC does not send its messages e g INVITE directly to the UAS Instead it uses a proxy server The proxy server forwards the message e g INVITE to the UAS and sends its response e g 100 Trying or 180 Ringing back to the UAC In many cases the proxy server is combined with a registrar Registrar Any UA can register with the registrar server using the REGISTER message
176. nd exactly 3 additional digits gt Entry in the routing table d1 n I2 d Example 3 Dial the phone number for extension 2 lt and at least 2 additional digits gt Entry in the routing table d2 n I2 d Example 4 When dialing O lt and an arbitrary number of additional digits gt dial the extension 4567 Entry in the routing table dO n I2 4567 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 115 VIERLING 5 4 5 Forwarding special characters in the destination number Selective CLIR function The special characters and can be used in the output string of a routing entry e Note In the output string the character must be entered as while can be used directly This option is useful for example for using the CLIR function selectively with phone numbers Example 1 Calls from BRI1 to a number 0760 are routed to GSM1 and the CLI is transmitted oI11d0160 n G1 31 d Example 2 Calls from BRI1 to a number 0779 are routed to GSM2 and the CLI is not transmitted 011d0179 n G2 31 d Ss Note CLIR can be controlled on a call by call basis using DTMF dialing 31 CLIis transmitted 31 CLI is not transmitted The following setting is required in ECOTEL Gateway Configuration module gt GSM Interface 1 2 3 gt CLIR outgoing calls gt Support depends on your service provider and is gt not used Page 116 Edition 4 1 EN 20070730 ECO
177. ne number 01606666666 in the GSM network using mobile radio module 2 Only with ECOTEL voir When called by a VoIP network subscriber no matter via which SIP outbound dial the phone number 01607777777 in the GSM network using any mobile radio module Entry in the routing table oG n I1 1234567 oI1 n G 01605555555 oI2 n G2 01606666666 oV n G 01607777777 Example 2 When called by subscribers using any mobile radio module with the phone number 0160 lt and exactly 7 additional digits gt dial the fixed phone number 1234567 in the fixed network Entry in the routing table 0G 0160 n I1 1234567 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 123 VIERLING Example 3 When called by subscribers using mobile module 1 with the phone number 0160 lt and at least 4 additional digits gt dial extension 42 When called by a subscriber with the extension 4 lt and at least 1 additional digit gt dial the phone number 123456 in the fixed network Entry in the routing table 0G1 0160 n I2 42 0I2 4 n I1 123456 Example 4 Only with ECOTEL voiP When called by a subscriber via the VoIP network dial the selected phone number of any arbitrary length in the fixed network When called by a subscriber from the fixed network dial the selected phone number of any arbitrary length in the GSM network via any mobile radio module Entry in the routing table oVd n Il d oLl1ld
178. nformation You can refer to this section when you want to get a better grasp of the basic concepts behind ECOTEL Page 278 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 8 2 Interpretation of the interface version The following modules in Service Gear are used to process configuration files for ECOTEL Gateway Configuration Basic Configuration and SIM Management If new features are added to ECOTEL as part of the product development process it is possible that parameters will be added to the configuration files or modified However it should still be possible to manage devices with older software versions using Service Gear Accordingly these modules use what is known as interface versions This means that the user interface of the module is available in different versions The versions differ in terms of the parameters that can be viewed by the user and the parameters that are contained in the configuration files that are generated You can specify the interface version by accessing the menu item File gt New and selecting a version in the dialog that follows The version must agree with the firmware version used in ECOTEL This is selected separately in each of the modules listed above You can view the selected interface version later at any time on the page Device in the relevant module Please be aware that this manual always describes the latest interface version for these modules Older in
179. ng established B subscriber being alerted Connected Connection terminated Connection length in seconds Interrupts the connection to ECOTEL or reestablishes it when pressed again This can be used to update the data for example ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Remove released Terminated connections are deleted from the connections after list after the set time duration in seconds ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 239 VIERLING 6 7 5 Monitor SIM Statistics Call In the Monitor main window mark the SIM Statistics tree node Here you will see information on using the individual SIM cards Module GSM1 2 Time Limit Charged Used Location A B Total Reset SIM counters of Module Single card All This line shows the SIM cards that belong to GSM module 1 or 2 Maximum permissible call duration for the relevant SIM card can be set in the S M Management module under GSM 1 2 The call duration charged by the provider The entire interval is counted for charge intervals that are begun The actual call duration without taking into account the charge intervals Card position slot on the SIM cardholder This column shows the totals for Limit Charged Used for all of the SIM cards ina GSM module Resets the Charged and Used values to zero The Limit value is not modified You can use this function after exchanging SI
180. ng the Properties dialog for the relevant device The relevant details are described in the following sections Page 88 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 4 3 1 VIERLING Connecting via IP LAN WAN USB or serial interface ILs Note IP Available with all ECOTEL types beside ECOTEL ISDN2 120 lite USB Not available with ECOTEL ISDN2 1 nor ECOTEL ISDN2 120 lite Serial Only available with ECOTEL ISDN2 1 and ECOTEL ISDN2 120 lite Connect the computer and ECOTEL a using a connection to a LAN or WAN Ethernet or b with a USB cable or c with a serial cable In the Service Gear module Select the device Open the Properties dialogue Select the desired option for Access via a IP b USB c RS232 serial Enter the required parameters for a enter the configuration P address of ECOTEL for b choose the COM port for the computer for c choose the COM port for the computer lt a Note The factory default IP address of the configuration interface of ECOTEL is 192 168 10 10 Enter the security code that your computer must use for authentication with ECOTEL factory default empty OK ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 89 VIERLING This information allows your computer to automatically connect to ECOTEL each time you execute a corresponding function Page 90 Edition 4 1 EN 200
181. ns German English 1 CD ROM ECOTEL VoIP ISDN2 1 ISDN2 1 lite ISDN2 2 Page 324 Edition 4 1 EN 20070730 Article no 70459 xxx depending on type 47591 499 47560 915 45816 075 45816 076 70469 201 70469 201 20 70469 901 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 10 2 3 Package contents ECOTEL ISDN2 2 Number Name 1 ECOTEL ispn2 2 1 power supply unit 90 230 V AC 15 V DC max 30 VA 2 FME SMA antenna adapters 1 USB cable 2 ISDN cables black not crossed 2 ISDN cables gray crossed 1 set of safety instructions German English 1 CD ROM ECOTEL volP ISDN2 1 ISDN2 2 Article no 70469 xxx depending on type 47591 586 47560 915 45816 118 45816 075 45816 076 70469 203 70469 203 20 70469 901 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 325 VIERLING 10 3 Spare parts Accessories 10 3 1 Spare parts Accessories ECOTEL VoIP Item Order no Power supply unit for ECOTEL voip 47591 586 90 230 V AC 15 V DC max 30 VA Connecting cable for So bus not crossed 45816 075 USB connecting cable 45816 118 Stationary antenna 47560 004 Rod antenna 47560 010 Mini antenna 70459 111 SMA FME Adapter 47560 915 Surge protector for antenna installation 47560 939 SIM8 cardholder 70461 402 SIM16 cardholder 70461 405 SIM32 cardholder 70461 408 Power supply unit for telephones 230 VAC 40 VDC 100 mA CD ROM ECOTEL volP ISDN2 1 ISDN2 2 70469 901 47591 388
182. nter the desired text for the SMS message You can use the following placeholders which will be automatically replaced with the specified content The channel name entered above The name of the triggering event that is entered under event names The gateway name that is entered under the O tree node The time point of the event hh mm ss Note Make sure to take into account that the placeholders will be replaced later with longer text strings An SMS message can contain a maximum of 160 characters Any additional characters are truncated Page 262 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 10 4 1O Configuration Device Call In the IO Configuration main window select the Device tree node The structure and function of this page corresponds to that of the page with the same name in the Gateway Configuration module see there 6 3 17 Gateway Configuration Device ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 263 VIERLING 7 Making calls via ECOTEL Page 264 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 7 1 Overview What ECOTEL users must know During call setup with ECOTEL users should be aware of two peculiarities compared to the usual call procedure With some connection types but not in LCR mode for example the user must dial ECOTEL first i e the number of one of the interfaces via which ECOTEL can be reached e g its ex
183. number When subscribers dial in via radio module 2 an immediate disconnect occurs following input of the access code for the module 8 digit number consisting of the first 2 and the last 6 digits of the IMEI followed by the callback number Then a remote configuration call is made via radio module 2 under the callback number Page 140 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 12 User scenario A typical user scenario is described below which should be self explanatory International emergency number authorized for everyone via the GSM network d112 n G d Numbers starting with 0190 blocked for everyone d0190 b Numbers dialed from any extension Starting with 0160 always via GSM network 1 0I12d0160 n G1 d Numbers dialed from any extension starting with 0161 always via GSM network 2 0I12d0161 n G2 d Numbers dialed from extension 10 starting with 00 always via the fixed network o12 10d00 n I1l d Numbers dialed from any extension starting with 00 blocked for everyone Allowed only for extension 10 since the previous condition was fulfilled oI2d00 b Numbers dialed from any extension starting with 0 always via the fixed network oI 2d0 n Il d Numbers dialed from the fixed network with 2 or more digits to the corresponding extension oI11d n I2 d ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 141 VIERLING For the caller
184. o indicate that the routing entry is valid only on certain days of the year The date format is yy mm dd You can also use the and wildcards Example 3 The first routing entry is valid daily from 00 00 00 to 12 00 00 The second routing entry is valid daily from 00 00 00 to 09 00 00 Entry in the routing table t00 00 00 12 00 00 t00 00 9 00 ILs Note The t character can be used to indicate that the routing entry is to be valid only at certain times of day The time of day format is hh mm ss Seconds and leading zeros may be omitted You can also use the and wildcards Page 130 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Example 4 The routing entry is valid for calls which arrive from interface BRI1 and which have as their destination the speed dial number 78 but only Monday through Friday or Sunday and only from March 1 to December 31 2004 in each case between midnight and noon Entry in the routing table oI1d78w1 57c04 03 01 04 12 31t00 00 12 00 ILs Note You can combine the various types of conditions origin destination time etc in various ways An AND operation is used i e each and every condition must be fulfilled for routing based on the entry to be performed ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 131 VIERLING 5 9 Automatic callbacks Is Note This function is not available with ECOTEL ISDN2 120 lite Sometimes it is desira
185. oIP calls only to subscribers that it knows i e subscribers that are registered with its own SIP server For calls to other subscribers ECOTEL needs partners that support forwarding to other VoIP networks There are two different cases SIP proxies and SIP providers This manual refers to both together as S P outbounds To make a SIP proxy or SIP provider usable for ECOTEL you will need to enter certain setup data This is handled in the Gateway Configuration module under SIP Interface gt Line 1 2 3 wes 6 3 15 Gateway Configuration SIP Line 1 Differences between a SIP proxy and a SIP provider From the viewpoint of ECOTEL the following distinction is relevant With a SIP provider ECOTEL logs in like a terminal device Providers also generally require authentication with a user identifier and password You can obtain this data from your SIP provider The actual terminal device that is behind ECOTEL e g a VoIP telephone is invisible to the provider If you are operating your own SIP server e g Asterisk in an internal network it should be configured as a SIP proxy from the viewpoint of ECOTEL From the viewpoint of the SIP server ECOTEL also behaves like a SIP proxy ECOTEL has to log into the SIP proxy with the user name known there authentication is generally not required For each call from a VoIP terminal device ECOTEL passes along the device s user name to the SIP ECOTEL VoIP ISDN2 1 ISDN2
186. ode These options allow experienced users to adapt ECOTEL to the particular behavior of their own PBX or international networks As long as no problems occur you should retain the default settings SETUP handling Use dial mode While PROGRESS identifier is Play towards calling party This setting is possible only if the ISDN interface is in TE mode In DDI mode the ECOTEL checks each incoming telephone number to see whether it begins with one of the numbers entered in the fields MSN 1 10 If there is a match this part is removed from the number and the remaining number is dialed As a general rule DDI is used on an ISDN point to point connection in order to allow direct dialing to an extension In the MSN field you must enter the number of the point to point connection In MSN mode every call is accepted regardless of the dialed MSN as long as no telephone numbers are entered in the fields MSN 1 10 If one or more MSNs are entered only calls going to these MSNs are accepted All other calls will be ignored by ECOTEL Determines which PROGRESS ID is sent along in the response Available only for DDI and SETUP_ACK Choose here the announcement to be heard by the calling party Page 162 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING When end of dialing Can only be configured if Direct Dial In is is reached start call chosen in the field Use dial mode and towards c
187. ode and below BRI 7 or 2 select the Enhancements tree node These options allow experienced users to adapt ECOTEL to the particular behavior of their own PBX or international networks As long as no problems occur you should retain the default settings When a call is connected and charging information from called party is available Transmit Determines how charge information is passed information to the ISDN side The options correspond to the usual ISDN charging options With charging Charge information in the form of Units or type Currency Currency The currency designation which is passed along Callback forwarding For more information about this feature see if incoming and below outgoing interface is different ea This function is not available with ECOTEL ISDN2 120 lite Calls via Choose the interface the call comes from can only be configured if call forwarding will be added to the call back forwarding list is determined as automatically with SETUP Will be added to Either by user command i e only if the calling the callback party dials 0 prior to hanging up or forwarding list automatically with SETUP And will be Behaviour if a connection is setup CONNECT removed from the list kept in the list Page 164 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Keep in the list the Either only the last calling party towards a entries of called party will be kept in the list
188. odule 0 0 02 ceee cece eee ceeeeeeeeeeeeseesuuaaeeneeeeees 145 6 2 1 Service Gear Main Window cee 147 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 5 VIERLING 6 2 2 Service Gear Properties Group 0 cccceeee 6 2 3 Service Gear Properties DeViCE ecee 6 2 4 Service Gear Properties MOodemM ccce 6 3 Gateway Configuration module ccccccseeesetteeeeeeees 6 3 1 Gateway Configuration Main window 6 3 2 Gateway Configuration Properties 6 3 3 Gateway Configuration BRI 1 2 sses 6 3 4 Gateway Configuration ISDN Interface 1 2 INCOMING CaAlIS 1 cccccccccccceetceeeeteeceneeeeseeeseeeteneees 6 3 5 Gateway Configuration BRI 1 2 ENhanCemennts 2 ccccccceeeeeeeeecceeeeeeeeeeeeeseeeees 6 3 6 Gateway Configuration BRI 1 2 Outgoing Call e EA E E E E Saiwant eee 6 3 7 Gateway Configuration GSM 1 11 0 6 3 8 Gateway Configuration GSM Interface 1 n SIM Properti S sssi niinsiieuii iieii nainn 6 3 9 Gateway Configuration GSM 1 n Incoming P1 E E AEE E E A 6 3 10 Gateway Configuration GSM 1 n Outgoing CANS E A A EN E E E 6 3 11 Gateway Configuration SIP Interface 6 3 12 Gateway Configuration SIP Interface Incoming Calls sissies teveeateas 6 3 13 Gateway Configuration SIP Interface ENhanCement essiant 6 3 14 Gateway Configuration SIP Interface INCOMING Messages eseseirenrrrererrrenrnn 6 3 15 Gateway Confi
189. on Basic Configuration gt Dev0001 ECOTEL BSB Basic interface settings Monitor Connection monitoring Local SIM Management Dey0001 ECOTEL SMC SIM cards management User Registration M jDev0001 USER TXT VoIP user administration gt Dev0001 RTBL TXT I O Configuration A gt Dev0001 ECOTEL IOB I O interface settings Service Gear This is the main module which appears first when the program is launched Here the devices are managed i e for each ECOTEL cf graphics example Device 1 there are setup data which can be displayed and edited For a better overview the devices are displayed as nodes in a tree structure and can also be grouped together hierarchically Besides the Devices intended for telephone traffic the Modems are also managed here They are used to provide remote access Page 84 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING via GSM to the devices which cannot be configured via a cable connection such as USB or IP For each device Service Gear manages a folder in the directory structure of the configuration computer cf graphics example C Program Files Vierling ECOTEL_Service_Gear Ecote Data Dev0001 There the files are saved which are associated with each device i e the configuration files as well as other data such as CDRs or log files Together all of these files are known as the Database Navigating between the modules From Service
190. on of the template on which the configuration files present in ECOTEL are based You can use the ECOTEL configuration software for various ECOTEL types When you are opening a new configuration file using File gt New you have to select the ECOTEL type for which the file is to be used However you can also modify the device type for an existing configuration file For example you can convert a proven configuration file for ECOTEL ispn into a configuration file for ECOTEL ispn You should then save this modified configuration file under a new file name and load it into ECOTEL Now all you have to do is reset the VoIP specific parameters You can load and edit the device parameters from ECOTEL or a configuration file You can then save the modified settings as a file or write them back to ECOTEL Besides influencing the configuration file the device type also determines which parameters are displayed in the user interface ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 187 VIERLING 6 4 Routing Table module You can program the call routing in the gateways to meet your needs For this purpose a table with routing entries is created in the Routing Table module Each entry in this routing table determines the channel type and number via which calls may be made depending on parameters such as the telephone number of the calling party the channel type or number of the incoming call the dial
191. or should also be installed Information in this regard can be found in the antenna assembly instructions You can determine the current field strength at the installation site using the configuration software provided for ECOTEL Firmware Tools module Antenna connections In the variant with two GSM modules connect the antennas to connectors Ant 7 and Ant 2 Variants with more than two GSM modules have built in antenna splitters which connect a maximum of four GSM modules to the Ant 1 or Ant 2 connector Ant 7 supplies GSM modules 1 to 4 and Ant 2GSM modules 5 to 8 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 307 VIERLING 9 5 SIM cardholder installation To operate the ECOTEL you will need SIM cards from one or more GSM providers in order to be able to route calls and SMS messages to GSM networks Installation types ECOTEL ispn21 has simple card slots in the housing each for one single SIM card In ECOTEL voip and ECOTEL ispn2 2 several SIM cards are installed on a PCMCIA SIM cardholder which is then inserted into one of the cardholder slots see further below If ECOTEL voir or ECOTEL ispn2 2 is to be operated using an external SIM server instead of locally installed SIM cards a SIM emulation board must be inserted into the cardholder slot This board will connect to the SIM server and emulate the SIM cards installed there with respect to the ECOTEL For further information please s
192. ow to activate traces as required and save the recorded data Evaluation of the data is the job of the support technician since it requires special expertise that is beyond the scope of this manual A brief summary of the most important information can be found here 4 5 1 Creating traces at a glance The remaining sections provide more of the relevant details ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 97 VIERLING 4 5 1 Creating traces at a glance Via Tools gt Start go to the Firmware Tools module and select the Trace tree node there LT lolx File Tools Help EcotelT ool Time Debug All on Security Code 0K Firmware Download gt Debug All off Announcement CDR ECOTEL VoIP 180 SB GSM Parameters v4 7 1 12 07 2007 W190 _Debug Routing on File Transfer Trace ok Debug Routing off gt Debug Ports on Debug Ports off Debug ISDN on Debug ISDN off Debug GSM on Debug GSM off Long Term Traces ECHO on ECHO off ScrollLock Save Irace Send ClearTrace Onire Offline I Caps Lock ECOTEL_VoIP 172 16 8 143 Connected to device Folder for device data Dev0001 Click on the Debug All on button lf your support technician provides you with further commands enter them the same way Now perform the actions e g calls to be analyzed using the traces In the large window the
193. pe of jack for the BRI1 and BRI2 interfaces A distinction between TE jack and NT jack is realized alternatively using different connecting cables Use the following connecting cables For use asa TE jack Uncrossed cable black For use as an NT jack Crossed cable gray ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 317 VIERLING 9 7 Special notes about ECOTEL ISDN2 120 lite The following functions are missing from ECOTEL ISDN2 120 lite compared to ECOTEL ISDN2 120 No LAN interface The gateway can only be configured via the serial interface Disadvantage Any change in the configuration requires you to access the gateway using a PC laptop No real time clock There is no timestamp provided for the calls recorded in the CDRs only the call duration is recorded Minute allotments for SIM cards can no longer be managed e g blocking of the card after 1000 minutes of call time per month and reactivation of the card at the end of the month An automatic daily reset at a specific time of day is not possible Calls can no longer be routed as a function of the day of the week or the time of day No alarm contacts There are no alarm ports that can be used to trigger SMS messages with external contacts Fixed configuration NT TE The BRI SO interfaces can no longer be user configured as an NT or TE preset configuration only This eliminates applications with 2 x TE or 2 x NT The g
194. r example to route all GSM calls via the IP network to ECOTEL In its maxi mum configuration ECOTEL has eight GSM channels so that eight simultaneous GSM connections can be routed from the PBX directly to the mobile radio networks Incoming GSM calls can be forwarded for example using DTMF dialing to the desired extension of the PBX Routing of GSM calls is handled by the PBX in this configuration gt voip ECOTEL VoIP ISDN PBX 2 so S2M Fixed network Entries in the routing table All calls from VoIP go to GSM All calls from GSM go to VoIP local oVd n G d oGd n V0O d ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 63 VIERLING 3 3 3 Call routing via a SIP server soft PBX in the LAN ECOTEL can also be used as a media gateway from an IP network to ISDN and GSM In this configuration the SIP server routes all calls to subscribers in the ISDN or GSM mobile radio networks to ECOTEL ECOTEL then establishes a connection directly via an ISDN or GSM channel to the desired subscriber Incoming calls from the ISDN or GSM network are forwarded by ECOTEL to the corresponding IP telephone If it is suitably configured the internal SIP server in ECOTEL voir can replace the external SIP server SIP phone ECOTEL VoIP e g sisane SIP phone ISDN phone or NTBA IP Mig i GSM l Pes SIP phone SIP server Page 64 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1
195. rds W X Y Z stand for interface names such as V 11 12 G and so on The GSM interfaces can usually be grouped together while the ISDN interfaces are generally used differently e g l1 is connected to the fixed network 12 to the PBX For the VoIP interface you can or must specify for outgoing calls whether they are to be handled via one of the configured SIP outbounds 1 to 8 port name V1 V2 in the routing entry or whether they should go to one of the locally managed users port name V For incoming calls there is only the common port name V This means that routing cannot distinguish between incoming VoIP ports Information about how to create basic entries can be found under the connection types 3 2 ISDN interface Selecting the ISDN connection type 3 3 VoIP interface Sample applications ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 105 VIERLING Special cases Next insert the desired special cases and exceptions before the relevant basic entry e g oVd n I2 d oIld n I2 d 0I2d0160 n G d oI2d n Il d oGd n I2 d For calls which arrive via 12 the following distinction is made If the destination number begins with 0760 the special entry is found first and the call is routed to GSM In all other cases the basic entry applies and the call is routed to I1 For calls via the other interfaces the basic entry applies In this manner you can gradually r
196. rom a cold environment into the room where it is to be operated The device must be absolutely dry prior to being operated Accordingly an acclimatization period of at least two hours is required Setup Protect this device from direct sunlight and heat The device may only be connected to the AC line by means of the AC power adapter that was supplied or using an original replacement unit Because the plug in power unit also serves to provide isolation from the AC line install the terminal device so that the power outlet will be close at hand and easily accessible ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 13 VIERLING Connecting cables Lay all cables in a manner that is not hazardous to pedestrian traffic The power cord must be unplugged from the AC line socket in order to completely disconnect the equipment e g in emergencies Cables should not be connected or disconnected during thunderstorms I O interface For safety reasons the I O interface may be connected only with a floating contact Antenna input The antenna must be protected against destruction due to lightning The base of the antenna must be grounded Damage For safety reasons if the device exhibits visible damage or has been exposed to moisture then further operation should be discontinued In this case please ensure that the device is disabled so it cannot be used by anyone else Ambient conditions The de
197. s running GSM module 1 2 3 or 4 is busy GSM module 5 6 7 or 8 is busy GSM module 1 and 5 2 and 6 3 and 7 or 4 and 8 is busy Edition 4 1 EN 20070730 Page 291 VIERLING Note that flashing overrides continuous light For example if GSM module 1 is registered and GSM module 5 is not registered and GSM module 1 is busy LED 1 will flash yellow it will not show green Page 292 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 1 2 Display elements on the housing ECOTEL ISDN2 1 The LEDs on the housing indicate the overall status of the device as well as the ISDN BRI and GSM interfaces til LED ON ON ON ON GSM1 2 GSM1 2 GSM1 2 a oO oO a 0 g Status Off Lit Flashing Flashing quickly Off Lit Flashing slowly ECOTELISDN ECOTEL VoIP ISDN2 1 ISDN2 2 2 l LL Meaning Device powered down no voltage Device ready for operation Device ready for operation but the basic setting for So TE or So NT is not available System error GSM module is registered and not busy GSM module is registered and busy GSM module is not registered antenna missing SIM card not plugged in PIN for SIM card is incorrect start up phase is running Edition 4 1 EN 20070730 Page 293 VIERLING GSM1 2 BRI1 2 TE TE TE NT NT NT Page 2
198. s selected as the interface The access code for remote access is needed for remote configuration via GSM Remote configuration of a gateway via GSM is initiated by a call from a modem to the corresponding gateway An access code for remote access is transmitted to the gateway and the connection is terminated If this access code for remote access is identical to the access code stored in the gateway the gateway to be configured begins a callback to the modem so that the configuration data can be exchanged This field is activated only if Modem is selected as the interface ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 151 VIERLING Modem Here you can select a modem stored in the database for remote configuration This field is activated only if Modem is selected as the interface OK Cancel Closes the dialog with or without accepting the changes For additional information about remote access via modem 4 3 2 Connecting via modem Page 152 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 2 4 Service Gear Properties Modem Is Note This function is not available with ECOTEL ISDN2 120 lite Call In the Service Gear start window select a modem in the tree view and click on the Properties button Before they are stored the entries are checked to make sure they are within the permissible range of values If there are any errors an error message is displayed and the first fi
199. settings Receive Layer 1 clock from BRI 1 Determines whether this interface is operated using the point to multipoint protocol PTMP or the point to point protocol PMP Note In general the same setting will make sense for layers 1 2 and 3 of an interface see the connection option which is in the same line e g Terminal device PTMP Any deviations will be necessary only for the very particular connection types If both interfaces are configured as a terminal this determines which one ECOTEL synchronizes itself to i e where it gets its clock Otherwise the device synchronizes itself to the network clock i e to the interface configured as the network If it does not find a clock there it generates one itself In the delivers RX TX setting the receive and transmit directions are fully available and calls are possible along with clock synchronization In the receive clock only setting ECOTEL obtains only the clock from the interface but it does not transmit anything itself Calls are not possible via this interface Page 228 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 6 3 Basic Configuration IP Connection Call In Basic Configuration main window select the IP Connection tree node Is Note Only ECOTEL VoIP has all of the described settings available The remaining types only have the parameters found under Device If you are using an ECOTEL ISDN2 1 with a f
200. sign multiple SIM cards to each GSM channel 2 4 or 8 SIM cards depending on the type of SIM cardholder you are using Each SIM card has a fixed assignment to a GSM channel i e the card can be used only for this one channel On the SIM cardholder the slots for the individual cards are labeled as 7A 1B 2A 2B They are related as follows GSM channel 1 Cardholder in SIM slot 1 Cards 1A 1B GSM channel 2 Cardholder in SIM slot 1 Cards 2A 2B GSM channel3 Cardholder in SIM slot 1 Cards 3A 3B GSM channel 4 Cardholder in SIM slot 1 Cards 4A 4B GSM channel 5 Cardholder in SIM slot 2 Cards 1A 1B GSM channel 6 Cardholder in SIM slot 2 Cards 2A 2B GSM channel 7 Cardholder in SIM slot 2 Cards 3A 3B GSM channel 8 Cardholder in SIM slot 2 Cards 4A 4B When it is clear which GSM channel we mean we sometimes use card A B for short Page 242 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Groups of SIM cards The SIM cards belonging to a GSM channel can be divided into groups Switching always occurs within a group You can specify when each group is valid This makes it possible for example to use cards for provider X at certain times and cards for provider Y the rest of the time in order to take advantage of the best rates For each GSM channel up to 10 groups can be used The settings are made in windows SIM Group 1 to SIM Group 10 underneath the appropr
201. sts without commas or spaces ranges with hyphen e g 4 69 means 4 5 6 or 9 Wildcard for an arbitrary number of digits may not be followed by any additional digits End of dialing indicator Combination Both conditions must be fulfilled alternate form for o lt Port gt o lt Dialing string gt Condition based on dialed destination number Same as condition type o Note A condition of type d is also necessary for ECOTEL to take the dialed number into consideration in the first place Accordingly it can be omitted only if there is no reference to the dialed number in the destination part Condition based on dialed MSN One of the MSNs belonging to ECOTEL Condition based on day of the week Indication of permissible days of the week as digits 1 Monday 7 Sunday Lists without commas or spaces ranges with hyphen e g w15 7 Condition based on day of year Indication of the permissible date range start end Format yy mm da yy mm ad The and wildcards are permissible Condition based on time of day ECOTEL VoIP ISDN2 1 ISDN2 2 lt Time of day gt lt Call type gt n b cm im VIERLING Indication of the permissible time range start end Format hh mm ss hh mm ss Seconds and leading zeros may be omitted The and wildcards are permissible Mandatory One of the following types Normal call Call block i e calls which fulfill the condition are blocked There is no destinat
202. t below limit or above threshold Values Limit Threshold Event Names SMS Options Destination numbers 1 2 3 via VIERLING An increase in the input signal over the imit triggers an SMS Afterwards the signal must first fall back below the threshold before another increase will be considered Like above limit but the signal falling below the threshold also triggers an SMS A drop in the input signal below the imit triggers an SMS Afterwards the signal must first increase back over the threshold before another drop will be considered Like below limit but the signal increasing over the threshold also triggers an SMS Possible values 0 00 to 4 99 V Input with decimal point Possible values 0 00 to 4 99 V but not greater than an upper limit or less than a lower limit Input with decimal point Names of the events that are valid as a trigger depending on the trigger mode The name of the triggering event is used in the SMS instead of the e placeholder You can use this to describe the meaning of the event e g Gate opened Fill status on reserve Temperature back to normal Numbers to which the SMS is sent Up to three destinations can be specified The GSM module to be used Note Only this setting is relevant for SMS transmission the routing table is ignored ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 261 VIERLING Text C e g t E
203. t and exactly 7 additional digits gt in the GSM network Entry in the routing table cS Note The wildcard indicates that a single arbitrary dialing digit follows Page 108 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Example 3 Dial the phone number 0160 lt and exactly 4 additional digits gt 123 in the GSM network Entry in the routing table d0160 123 n G d Example 4 Dial the phone number 0160 lt and at least 4 additional digits gt in the GSM network Entry in the routing table d0160 772 n G d cS Note If phone numbers have different lengths then the asterisk wildcard can be used to signify that an arbitrary number of dialing digits or no dialing digits at all follow For such entries the end of dialing symbol is required since the actual length of the phone number is lost in the process If the dialing procedure is terminated with then it will be immediately executed Otherwise dialing will only be executed after expiration of the dialing timeout This timeout can be configured in the Gateway Configuration module under Properties Example 5 When dialing the phone number 0160 lt and an arbitrary number of additional digits gt dial the fixed phone number 01601234567 in the GSM network Entry in the routing table d0160 n G 01601234567 ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 109 VIERLING Example 6 When using speed dialer
204. t is distinguished from the main window of the Basic Configuration module by the different tree view Call From any of the modules using Tools gt Start gt Gateway Configuration From the Service Gear module also by double clicking on the corresponding device in the tree view ILs Note If access via the Modem interface is configured for the device you need to set up a remote access connection before you can call up the Gateway Configuration module In the left half of the Gateway Configuration module window all of the elements to be configured are shown as separate nodes in a tree view From many of the elements e g GSM ISDN or VolP it is possible to access lower levels which group together special parameters In the right half of the window the parameters are displayed for the selected tree node Before they are stored all of your changes are checked to make sure they are within the permissible range of values Errors are indicated by an exclamation point in a red circle If you move the mouse pointer over the exclamation point the expected range of values will be displayed Title bar Next to the title ECOTEL Configuration Software the name of the currently opened configuration file might be displayed file type UPB File Default Opens a new configuration file with the original values when the device was shipped from the factory This also corresponds to the menu item File gt New Page 156 Edition 4 1 E
205. ted If you just want to quickly configure your ECOTEL VolP in order to make calls between GSM and VoIP use our Quick Start guide In case of a default installation you will find it here gt C Program Files Vierling ECOTEL_Service_Gear Documents VoIP EN ECOTEL_VoIP_Getting_started_EN pdf ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 11 VIERLING Installation guideline Our detailed installation guideline will walk you through all of the steps from installing and setting up the device to making your first conversations 2 2 Installation guideline We wish you much success with the ECOTEL Page 12 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 1 2 Safety instructions This device was tested in conformity with EN 60950 1 2001 VDE 0805 Part 1 2003 Information technology equipment Safety and left our plant in perfect working order In order to maintain the device in good condition and to ensure safe operation the user must observe the information and warnings that are contained in these operating instructions Only trained technicians working in the field of electronics may install ECOTEL Any maintenance and repair of the device when it has been opened must be performed by a trained specialist Transport As protection against jolts and impact this device should be transported in its original packing only Condensation can occur if the device is brought f
206. ted for 60 seconds while for each further pulse the charges are computed for one second Lock to preferred LAIN LAIN Here you should enter the LAIN Location Area Identification Number of the GSM network in which the installed SIM card should register If no LAIN is entered the SIM card will register in the network with the best reception You can get more details about the network operators which are available locally in the Firmware Tools module on the GSM parameters page ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 247 VIERLING Roaming allowed Overall calltime limit Use limit of minutes per starting dd mm yyyy Mobile number Service center number Info If roaming is allowed a SIM card can also register in an outside GSM network if registration fails under the specified LAIN If roaming is not allowed the SIM card may only register under the specified LAIN You can set a maximum for the total duration of all calls via this SIM card If this limit is reached ECOTEL will not use this SIM card any longer This allotment is applicable to a certain time period e g per month After this the counter is reset and the allotment is available again Call time permitted per interval Length of the standard interval Start of the first interval at 00 00 on the specified day Telephone number of the SIM card which is installed in the GSM module Number of th
207. tension number or mobile radio number Of course the user will ideally choose the number which can be accessed the easiest or the most cost effectively from his own telephone ECOTEL will respond with a voice announcement Now the user can dial the actual telephone number no need to wait for the end of the voice announcement and is then connected by ECOTEL to that number The second peculiarity concerns the end of dialing With the destination phone number ECOTEL must recognize whether it is already complete or whether there are further digits to follow For this purpose it is possible to define fixed phone number lengths in the routing table for specific destinations e g this would make sense for mobile radio or extension numbers In the remaining cases the sequence of digits must be terminated with the number sign ECOTEL interprets a pause greater than 10 seconds as the end of dialing Calls are routed by ECOTEL depending upon the destination number the originating number or the redirecting number using defined ports 111 112 121 122 G1 G2 V V1 V2 port groups I G 11 12 or port lists The routing is stored in the RTBL TXT file You can edit this routing table in the Routing Table module See the separate section for information about the routing options along with some sample settings 5 Introduction to the routing table The examples given in the following sections relate to connections between
208. teps in Basic Configuration Switch to the Basic Configuration module Select Tools gt Start gt Basic Configuration Click on OK if the following message appears Configuration file not found Open a new configuration file Choose File gt New In the Available Versions list choose the latest version unless you know that your device uses an older firmware version then choose the appropriate version A configuration file type BSB will now be created and loaded into the display Edit the Device page Choose the number of modules ISDN settings On the ISDN settings page make the settings depending on the ISDN connection type see the table in the corresponding section of the manual IP settings not available with ECOTEL ISDN2 120 lite Fill in the fields on the P Connection page under device With ECOTEL VoIP fill in the fields under SIP as well and all other fields as required DNS settings are only necessary if domain names are used instead of IP addresses for SIP outbounds or STUN servers You can obtain the necessary data from your network provider Is Note The Device IP address must be different from the SIP P address Both addresses must be valid and belong to the same network ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 29 VIERLING Save the configuration file Choose File gt Save Enter the file name ECOTEL the extensio
209. terface versions can differ from what is described here The interface version is not relevant in the other modules ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 279 VIERLING 8 3 ECOTEL Glossary This section explains some of the terms which in some cases have a specific meaning in relation to ECOTEL when compared to everyday usage Access code This is used during gt Remote access by the gt Modem in order to authenticate itself to ECOTEL This also allows ECOTEL to recognize the remote access procedure as opposed to a normal call Do not confuse the Access code with the Security code Configuration computer The computer PC laptop which is used to configure ECOTEL Direct access See Remote access Download In ECOTEL Data transmission from the configuration computer to ECOTEL ECOTEL code An older term for gt PUK Incoming arriving call See Outgoing call Page 280 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Modem In everyday terms this is a device which is used in data trans mission to convert data between different interface types e g from a serial computer interface to an analog telephone line In ECOTEL A device which enables access by the configuration computer to an ECOTEL via its GSM interface Here an ECOTEL is also used typically For more information see the following section 4 3 2 Connect
210. the ISDN fixed network and the mobile radio network However they can also the applied to connections between the VolP network and the mobile radio network ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 265 VIERLING 7 2 7 2 1 Outgoing calls Calls to an arbitrary mobile network subscriber Operational sequences are different depending upon the type of connection that has been selected for ECOTEL The caller will be supported with appropriate voice messages and or tone signals in each instance When ECOTEL is used as a terminal device on an internal extension in a multi device configuration the following procedure applies Select the ECOTEL extension ECOTEL should respond with the following announcement Mobile phone connection here Dial the phone number of the desired mobile phone subscriber It is not necessary to wait until the voice announcement is completed Terminate your input with e Note If you do not press ECOTEL will wait 10 seconds configurable before it considers the number to be complete It is not necessary to press if a fixed length for telephone numbers is specified in the routing table ECOTEL confirms reception of the number to be dialed with the voice announcement The call is being set up Please wait Wait until the connection has been established and then complete the call Page 266 Edition 4 1 EN 20070
211. the bus can be supplied by a 40 V power supply unit order no 47591 359 which is available as an accessory In this case the Sp supply is plugged into the TE jack of the BRI2 connection With ECOTEL ISDN2 120 lite the BRI2 port cannot be external supplied Therefore devices without internal supply cannot be connected Page 306 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 9 4 Antennas Depending on the device type ECOTEL has either one or two antenna connectors The antennas are not included You can purchase the antennas from a dealer The dealer should also help you to pick the best antenna for your current installation depending on the installation site the current field strength frequency etc Depending on the received field strength of the GSM signal you can use a mini antenna rod antenna or other directional antenna Antenna adapters from SNA to FME are included with the device This means you can also connect antennas with FME connectors to ECOTEL Antenna installation During installation care must be taken that the antenna base is grounded usually the mounting bracket Grounding improves antenna reception At the same time the antenna is indirectly protected from the effects of lightening Lightening which strikes in the vicinity could otherwise induce very high voltages in the antenna that would destroy ECOTEL If the antenna is installed directly on a roof then a surge protect
212. the device to be accessed via the modem Enter the callback number via which the device is to callback the modem later The modem must have an SIM card with data capabilities and the data number must be used OK Using this information your computer can later ask the modem to initiate access to the device Page 92 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Setting up the device In the Service Gear module Select the device Open the Properties dialogue Access via Select the Modem option Select the desired modem Enter the security code that your computer must use for authentication with ECOTEL factory default empty OK Using this information your computer can connect to ECOTEL at a later point in time when it wants to execute a function but only if remote access has been established see the following section Setting up remote access Switch to the Firmware Tools modules Remote Access page visible only if a modem is connected to the computer Click on the Establish Remote Access button information will be displayed about the connection setup As soon as the connection has been established you can perform the desired configuration and maintenance tasks If necessary navigate within the user interface To end Click on the Disconnect button Note If the modem access mode is set up for a device the Gateway Configuration and Bas
213. time format configurable 3 Interface used for incoming call on ECOTEL I ISDN G GSM V VoIP Page 74 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 4 Calling number Number of calling subscriber or UNKNOWN if unknown only if configured 5a Interface used for the outgoing call from ECOTEL l ISDN G GSM V VoIP b IMSI of the outgoing GSM module that is used only for GSM and only if configured c IMEI of the outgoing GSM module that is used only for GSM and only if configured 6a Dialed number Number of the called party as originally dialed by the subscriber only if configured b Dialed number Number of the called party as further dialed by ECOTEL transformation of 6a in accordance with routing table only if configured 7 Call duration mm ss 8 Charge recording only for outgoing calls either in Uts units or in acurrency e g EUR USD see also 6 3 3 Gateway Configuration BRI 1 2 9 Releasing subscriber A B or L local i e ECOTEL 10 Release cause 11 Call type NC normal call CBR callback request CB callback CF call forwarded Some of the parameters can be switched on and off in the configuration and different formats can be selected for the date Both are handled in the Gateway Configuration module under Management gt Record in CDR the optional parameters Calls with callback ILs Note The callback feature is not available with ECOTEL ISDN2
214. tion Adaptive callbacks rerouting writes the phone numbers of the calling and called subscribers into an internal list maintained by ECOTEL for all failed calls from the ISDN interface to the GSM network The validity duration for the entries in this list can be specified by the user If the GSM subscriber which was not reached previously calls ECOTEL within the set time he is automatically forwarded to the telephone number which previously attempted to reach him without success This technique has different variants which are described in the following sections Make the necessary settings in the Gateway Configuration module under SDN Interface 1 or 2 Activation automatic or upon request With automatic activation the telephone numbers of the calling and called parties are automatically saved for the configured time interval in ECOTEL With activation upon request this is not handled automatically The calling subscriber can manually enter his telephone number and that of the called party into the callback list He must enter the sequence 0 on his telephone keypad prior to hanging up The data are then saved for the configured time interval e g 60 minutes in the list If another interval besides the configured value is required then you must enter the sequence O time in minutes e g 0 150 for 150 minutes You can enter values from 0 to 1440 minutes 1 day The callback list is updated only every five minutes
215. tion earlier than others At the destination it is necessary to put these speech packets back in the proper sequence and convert them into an analog speech signal Similar to ISDN Internet telephony has a signaling channel for controlling the connection and a data channel for the speech information ECOTEL uses SIP session initiation protocol for controlling the connection For use in transporting speech data RTP real time transport protocol is used ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 283 VIERLING 8 4 1 Explanation of VoIP terms IP address An IP address consists of four numbers from 0 to 255 which are separated from one another by periods Such an address identifies a computer in the Internet Subnet mask Along with the IP address this number indicates the network to which your computer belongs A subnet mask has the same format as an IP address It is conventional to only use 0 or 255 as values e g 255 255 255 0 owever other values can also occur They indicate that subnetworks are used in a particular TCP IP network Standard gateway This is used to supplement the IP address of a computer It is the address of a local IP router which is located in the same network as the relevant computer here ECOTEL and which is used to forward data traffic to destinations outside of the local area network The value in this field must be in the range from 0 to 255 A gateway is the connectio
216. to a trunk line of the PBX S bus Direct connection of an S bus installation for use at sites without fixed network access Connection to the fixed network and to the PBX This type of configuration routes all calls via ECOTEL Based on the routing table ECOTEL determines whether the fixed network or GSM network offers the most favorable rate ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 41 VIERLING 3 2 ISDN interface Selecting the ISDN connection type Depending on the particular usage ECOTEL can be connected to the ISDN PBX or the fixed network connection in various ways The following sections describe some typical variants The tables contain the following information Jack indicates into which of the two jacks of an interface you should plug the ISDN cable Activate Interface describes the setting of the control box with the same name in the Gateway Configuration module page ISDN gt ISDN Interface 1 2 The remaining settings can be made in the Basic Configuration module The entries in the routing table as shown here are made in the Routing Table module EJ Page 42 Note ECOTEL ISDN2 120 lite only has a single female connector per BRI interface and the mode of this connector has a fixed presetting BRI 1 TE mode BRI 2 NT mode The connection type PTP or PTMP can be user configured as required Note Some device types have only one single jac
217. trace output will appear Wait until the actions you are interested in have been executed Page 98 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Click on Save Trace Select a path and file name and write them down so you can find your trace file later Turn the traces back off by clicking on Debug All Off Send an e mail to support vierling de and attach the saved file a brief description of your problem and your ECOTEL s configuration files ECOTEL UPB ECOTEL BSB RTBL TXT routing table additionally for ECOTEL vor ECOTEL SMC USER TXT user table If the device is to be monitored over a longer time interval e g over night we recommend that you activate long term traces using the button of the same name ECOTEL will then write the trace output directly to a file Once this is finished don t forget to switch off long term traces Further commands VOIP TRC only with ECOTEL vor This shows the events on the VoIP module in ECOTEL This is useful primarily for monitoring the boot process Start with VOIP TRC ON Stop with VOIP TRC OFF ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 99 VIERLING Querying additional information Besides commands for traces there are other commands that can be used to query additional information from the device No stop command is required after the query is performed DIR Lists the files present on the ECOTEL along
218. tree node Note With ECOTEL ISDN2 120 lite the CDRs do not have a timestamp This page is used to manage the call detail record CDRs which the ECOTEL can generate for each call You can transmit the CDRs to the configuration computer for archival purposes and for freeing up memory space on the ECOTEL There they are stored in the database The database uses normal Windows folders for each of the ECOTEL devices The status bar shows the directory which belongs to the device which is currently being processed In the DataBase window the CDR files from the CDR subdirectory appear For additional information about CDRs see 3 4 6 CDRs in ECOTEL e Note CDRs are generated on the ECOTEL only if the option Generate Call Records is activated for the relevant interface ISDN GSM VolP ECOTEL The left half of the window applies to the data sets on ECOTEL CDR List Displays all of the data sets CDRs present on ECOTEL You can select one or more data sets using the normal Windows methods Select All Selects all of the data sets in the CDR list Delete Deletes the selected data sets on the ECOTEL Page 214 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Delete Transferred If this is selected after the upload the Files transmitted files are deleted on the ECOTEL Upload from Transmits the selected data sets from the ECOTEL ECOTEL to the database All filenames
219. ttings predefined in the routing If CLIP is not supported by the GSM network the call is interrupted With this setting ECOTEL will always attempt to suppress display of the telephone number to the called subscriber regardless of the CLI settings predefined in the routing If CLIR is not supported by the GSM network the call is interrupted Edition 4 1 EN 20070730 Page 173 VIERLING Automatically This is the default setting In this setting transfer CLI only ECOTEL attempts as a general rule to activate if allowed add display of the telephone number to the called prefix 31 to the party regardless of how CLI was defined in the dialed number routing settings If CLIP is not supported by the avoid call GSM network the call is made anyway interrupt Automatically In this setting ECOTEL attempts as a general suppress CLI rule to suppress display of the telephone only if allowed number to the called party regardless of how add prefix 31 to CLI was defined in the routing settings If CLIR the dialed number is not supported by the GSM network the call is avoid call made anyway interrupt Callback request via In case of a failed call from an extension to a SMS GSM subscriber an SMS message is automatically sent to the subscriber e g with a callback request When a called Possible settings party cannot be on user request reached send q The SMS message is sent only if the calling subscriber enters
220. unter for failed attempts Enter the SIM PINs GSM parameters gt Module 1 gt Click on Enter PIN Enter the PIN for the SIM card to be used in the relevant module Repeat this procedure for each of the remaining modules Insert the SIM cards For additional information see gt 6 5 Firmware Tools module Page 36 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 2 2 13 Checking for proper operation Once you have finished the steps described in the preceding sections the basic configuration process is complete However you should keep the configuration software open for a while just in case you discover you need to make some changes while you are testing the functions You will be automatically returned to the Service Gear module as soon as you close one of the other modules You can change between the modules at any time using the Too s menu Testing the field strength Before you permanently install the antennas a check should be made to assure that current field strengths are sufficient For this purpose you can use the page GSM Parameters Module 1 or 2 3 etc in the Firmware Tools module ean Note The field strength should be between 81 and 51 dBm Setting up connections A check should be performed to ensure successful installation and start up by making a call from your system to a fixed network or mobile network destination ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN
221. vice may be used only if the specified ambient conditions are met 10 4 Specifications Ensure that all device openings are protected from all foreign matte such as dust dirt and liquids Page 14 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING Repairs Repairs must be performed only by qualified personnel Only use replacement parts that comply with device safety standards Always unplug the AC line connector before opening the device Upgrades Only install system upgrades that are specifically intended for this device Installing other upgrades can damage the system or violate safety standards and radio interference regulations Cleaning Before cleaning pull the power supply plug The housing interior may only be cleaned by an authorized technician Do not use scouring powder or solvents harmful to plastics Do not allow liquids to penetrate into the interior of the device A dry cloth suffices for cleaning the housing surface A cloth dipped in water containing a mild detergent and then wrung out well can be used for heavier stains Electromagnetic compatibility The device fulfills the EU Directive 89 336 EEC Electromagnetic compatibility and the requirements of the Low Voltage Directive 73 23 EEC The CE mark appears on the name plate Potentially explosive atmospheres Do not use this product in an area where a potentially explosive atmosphere exists Radio wave exposure informat
222. with the phone number 01601234567 an automatic callback is set up via GSM network 1 001601234567 i Gl d Page 142 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 Reference Operating elements of the configuration software ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 143 VIERLING 6 1 Overview The operating elements This section contains a description of all the operating elements including the menu items input fields and buttons The help texts are arranged according to their location in the user interface Please be aware that this manual always refers to the latest interface version for each module Older interface versions can differ from what is described here For more details about interface versions see 8 2 Interpretation of the interface version Page 144 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 6 2 Service Gear module The Service Gear module is the first to appear after the program is launched From there you can access the other modules Using ECOTEL Service Gear you can configure and administer any number of devices of different types These devices are typically GSM gateways e g ECOTEL voip ECOTELspnz 1 You can also manage modems here These are also devices which are used specifically as an access portal for remote configuration of the devices described above For each device or modem a data set is created which
223. with their attributes SET Lists the configuration of the network parameters IP addresses subnetwork masks VER Displays the firmware version Page 100 Edition 4 1 EN 20070730 ECOTEL VoIP ISDN2 1 ISDN2 2 VIERLING 5 Introduction to the routing table ECOTEL VoIP ISDN2 1 ISDN2 2 Edition 4 1 EN 20070730 Page 101 VIERLING 5 1 Overview Controlling the routing behavior of ECOTEL Toa certain extent the routing table represents the heart of the ECOTEL configuration Here you determine how the device handles incoming calls The actual routing table is a text file with lines containing the individual instructions Using a special syntax users can define these instructions as required This is the basis for a wide variety of applications Content of the routing table Each entry in the routing table consists of the following three parts Condition Calltype Destination Any call which meets the condition is connected to the specified destination The following are some possible conditions The dialed destination number or parts thereof the originating number or parts thereof the interface via which the call is received the MSN at which ECOTEL was dialed You can also combine several different conditions to form a condition for an entry Besides the normal call call type there are call types for which ECOTEL first calls back the caller before it connects him to the destination This m

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