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Aastra Business Communication Solution Aastra 6867i and Aastra

1. configuration Function key Aastra 6867i Saas Deb Sues Key T1 to T20 Empty Empty Key S1 System menu System menu Key S2 Voice mail menu Free seating Log in out Key S3 Call forwarding menu Request a callback Key S4 Take pick up own call Empty Key S5 Call routing menu Empty Key S6 Phone lock on off Empty Key S7 Request a callback Empty Key S8 S18 Empty Empty D The key assignment is configured with an empty function 16 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Keys display and menu guidance Function key Aastra 6869i Aastra 6869i if logged in as free seating phone Key T1 to T20 Empty Empty Key S1 System menu System menu Key S2 Phone book System Free seating Log in out Key S3 Voice mail menu Request a callback Key S4 Call forwarding menu Empty Key S5 Take pick up own call Empty Key S6 Call routing menu Empty Key S7 Phone lock on off Empty Key S8 Request a callback Key S9 to S18 Empty Empty D The key assignment is configured with an empty function Overview alphanumeric keyboard The alphanumeric keyboard can be used for entering digits and the password for entering text and special characters and also for quickdial Press the relevant key repeatedly until the character you want is displayed The alphanumeric keyboard is configured with the characters from the foll
2. Document designation e Document number eud 1630 Document version 1 1 Based on communication server software version R3 2 Valid as of communication server software version R3 1 Copyright 10 2014 Aastra Technologies Limited In PDF Viewer click on this link to download the latest version of this document https pbxweb aastra com doc_finder DocFinder eud 1630_en pdf get amp DNR eud 1630 4 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Content WelcOM its dies cconaa teed ccrreucersatesiacheiioieensens iaeaseeennas nes 2 Safety information issrisiissirers isiin rrera Dorani rrer tent e ene en een aS 3 Document information 0 cece cece eee nee n tenet ene n eee e anes 4 Information as to the Aastra 400 communication system eeeee 7 Keys display and menu guidance cece cece cece e cece eee ee ences 8 Key designations and sockets 0 cece cence ee eect ene nee n een e ene aees 9 Display symbols wz cinedausieeated wawiheiads o6 eee kaa eee egae eee ees 13 Operating your Phone cece eee eee eee e eee e eect EEA 15 Using expansion key Modules eee cece eee eee e eee e ne eneanenes 20 USING Abels ines na setiaw mush T E E A aos Galas 22 PRONING i 65 6 05 csiswistnavie wai vie cua stene SENEE ene aaa me os sied ESE 23 Making CallSsa cedsea sede nee ceed cit tortti nd E nieni E WRENS Daas ade eeaegued 24 Imitating Cal
3. Control output on off You can control external electric equipment or installations using control outputs For example you can use your phone to open and close electric gates or to switch the lights on or off throughout a building Do not disturb busy on off Your phone does not ring and is set to busy for incoming calls Do not disturb forwarding on off Your phone does not ring and is set to busy for incoming calls Incoming calls are automatically forwarded to a destination that has been configured by your system administrator The key assignment is configured with an empty function The key is Empt py not overwritten by the following key assignments You can use function commands to define a function to suit your personal requirements A function can consist of one or more func Free configurable tion commands function codes and the phone number You can either carry out a function directly or store it under a key Free seating Log in out Log in out on a free seating phone see chapter Free seating page 43 Permanently prevents your call number from being displayed to the mielenos ee caller see chapter Hide number page 32 Prevent your call number from being displayed to the caller once Hide number per call see chapter Hide number page 32 46 Aastra 68673 Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Function Description If calls to a user
4. Menu Description Detail Available detailed information Call number name Call date and time Delete Delete voice message Forward Forwards a voice message to another user You can decide whether to keep a copy of each voice message Play Play voice message Notes Depending on the system configuration your system administrator can specify that you are notified by e mail whenever you receive a new voice message with the voice message attached Contact your system administrator for more infor mation To find out how to configure a voice mail refer to the chapter Configuring voice mail page 69 or to the User s Guide Voice Mail Systems user s guide on the Aastra DocFinder Operation of the voice messages is available via the system menu a function key see chapter Configuring keys page 72 or the Aastra Self Service Portal see chapter Aastra Self Service Portal page 7 54 Voice Mail C Play Detail C Delete CI Delete all Forward 3 CO Options in the voice mail Press the function key for Voice Mail Play voice message Select the entry you want and press the Play softkey Calling up detailed information on a voice message Select the entry you want and press the Detail softkey Delete voice message Select the entry you want and press the Delete softkey Delete all voice messages Select an entry and delete all entries with the Delete all softkey Forwarding voice messages
5. 7 Continue an announcement as a phone call Pick up the handset gt You are on the phone with whoever started the announcement Note If the announcement was started to the group all other recipients of the announcement will be excluded Stop announcement Press the End key Recording a call You want to record an active call with your call partner You can record an active conversation if you have been authorized to do so by your system administrator Your call party can be an internal or an external user The recordings are made and backed up only as wave files in your individual e mail boxes For this you must configure at least one e mail address in the Aastra 400 communica tion system You can find a call recording overview in your e mail box Contact your system administrator for more information You can start recording calls in the following situations e during an active call During a conference call with maximum two participants During an incoming outgoing call incall preparation e During dialling with a busy line Call recording only starts when the connection is set up Therefore no ring back tones or wait tones are recorded 38 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Call recording is temporarily interrupted during an enquiry and an e mail is sent with the recording made up till then Recording restarts automatically once the call con nection with the enqu
6. Scroll to Audio Setting the audio mode 1 Scroll down to Audio Mode using the navigation key and confirm with the selection key 2 Select the mode you want and confirm with the Save softkey Setting the headset 1 Scroll down to Headset using the navigation key and confirm with the selec tion key 2 Select the volume you want or DHSG and confirm with the Save softkey 63 Personalizing your phone Configuring general phone settings This section explains other settings you can make on your phone Selecting the language You wish to select a different user language for your display The user language on your phone is configured using the Aastra Self Service Portal For more information about the Aastra Self Service Portal please refer to chapter Aastra Self Service Portal page 7 The language selection is limited to five languages If the language you want is not available then your system administrator can upload additional language packs Eng lish is the standard language and is contained in every language pack Selecting the time and date The settings for the time and date are made by your system administrator The follow ing chapter is thus intended for your system administrator or technician who will then set the time and date for you As system administrator or technician you can make global settings for the time and date for all Aastra SIP phones in the Aastra 400 communication system If no NTP t
7. 10 2014 Product and safety information The product and document information is available here You will also find notes on safety data protection and legal notes Please read through this product and safety information carefully Safety informati n vice cs siceceCias Coane Heine Cee LL s Reeve rae e RENN Tenens denne tin 76 Product informati n sisreersarinenieiis eniin attat siai EEEn da VE EE CEA 76 Data protectio rit ii tiescred aoe nin E EAA E E O AE EEA 78 Limited Warranty Australia Only 0 0 6 c cece cee ccc c nee e cen e ee cne ee eeee tena eeee 78 Aastra 6867i Aastra 6869i 75 eud 1630 1 1 R3 2 10 2014 Product and safety information Safety information The safety information can be found in the chapter Safety information page 3 Product information Purpose and function This product is part of the Aastra 400 communication solution The software can only be launched if a communication server configured accordingly is detected Aastra 400 is an open modular and comprehensive communication solution for the business sector with several communication servers of different output and expan sion capacity a comprehensive telephone portfolio and a multitude of expansions They include an application server for Unified Communications and multimedia ser vices an FMC Fixed Mobile Conversion controller for integrating mobile phones an open interface for application developers and a multitude of
8. The hotline is typically used for lift phones emergency phones or for baby alarms or hotline in the hospitality hotel branch A user needs help and picks up the handset or presses the Loudspeaker key The user is automatically routed to the preconfigured hotline destination number stored in the Aastra 400 communication system The person responsible answers the call and is connected with the user seeking help 44 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Alarm cancellation delay Your system administrator can set a delay 0 60 seconds depending on the Aastra system phone During this delay the user can enter another call number in order not to trigger a call on the hotline destination number If the user does not dial another phone number during this predefined time or puts the handset back down again a connection with the Hotline number is automatically set up Con tact your system administrator for more information 7 Using the hotline User needs help He picks up the handset of his phone or presses the Loudspeaker key gt A connection with the hotline number is automatically set up after a prede fined time without the user having to do anything else Overview of available functions This section contains a list of all the functions you can store under a configurable key via the Aastra Self Service Portal More information on how to store functions under a configurable key using function com
9. 1 Select the entry you want and press the Forward softkey 2 Enter the call number and press the Send softkey 3 If you wish to keep a copy of the voice message answer the question with the Yes softkey Aastra 68671 Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Organisation within the team busy lamp field This section explains the different options provided by your phone to communi cate in a team Using the busy lamp field key You and your team partners want to be reachable at all times as a team and be able to communicate with one another as quickly as possible By pressing a single key you can call a team partner or answer a call for anyone in the team When a team partner makes a call the LED for the corresponding busy lamp field key lights up This tells you when a team partner is busy The busy lamp field key LED flashes to indicate that the team partner is receiving a call You can also receive the same information by pressing the info key followed by the corresponding busy lamp field key Note Aastra 6867i A busy lamp field can only be saved on function keys T1 T20 Aastra 6869i A busy lamp field can only be saved on function keys T1 T40 Check presence status a 1 Press the info key 2 Press the desired busy lamp field key gt The phone status of the team partner is displayed Note Press another busy lamp field key to receive additional contact information Calling a team partner Pres
10. Activate call forwarding Press the function key for Menu Scroll to Forwarding and press the navigation key to the right Select the call forwarding variant you want and confirm with the Modify softkey Select or enter the forwarding destination you want and confirm with the Select softkey gt The call forwarding is activated Note You can also enter the call number of the user you want manually or find it in a call list Deactivate call forwarding Call forwarding unconditional can be deactivated via Menu gt Forwarding gt for warding variant Forwarding off Operating call lists and voice messages In this section you will learn how to use call lists and voice messages which are stored in the Aastra 400 communication system Editing options for the call list The call lists unanswered answered calls and redial list include a maximum of 30 entries each The following options are available for further editing of the entries 52 Aastra 68671 Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Call list Description Delete all Deleting all entries from a specific call list Detail Available detailed information Call number name Call date and time Number of call attempts Presence status of the user Delete Delete entry Note If you delete an entry in the unanswered calls list then any voice messages for this entry are also deleted Entries with voice messages that have not be
11. Line key L4 yes Phone book key yes Aastra 6867i only Forwarding button yes Voice mail key yes Redial key yes Deflect key yes Aastra 6867i only yes 4 Key can only be configured as a number or function key Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 73 Personalizing your phone Configuring or deleting a key assignment You want to configure a configurable key with a call number function or busy lamp field or to delete the key configuration The key configuration must have been made either by your system administrator or by yourself in the Aastra Self Service Portal see chapter Aastra Self Service Portal page 7 An overview of the available functions can be found in the chapter Overview of available functions page 45 Operating a key with key configuration A key with a key configuration can be operated as follows lt Call number gt Calling the call number of a number key ie Press the key for lt Call number gt gt The contact for this call number is called lt Function gt Activating deactivating the function Press the function key for lt Function gt gt Function is activated deactivated LED on the function key is switched on off J lt Busy lamp field gt Calling the call number of a busy lamp field key Press the function key for lt Busy lamp field gt gt The call number of the busy lamp field key is called 74 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2
12. Menu Set up the absence information Cj Press the function key for Menu Presence Scroll to Presence and press the navigation key to the right 50 Aastra 68673 Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Modify C Select the presence profile you want and press the Modify softkey lt Absence information gt 3 1 Scroll to Time date and press the Modify softkey 2 Make the changes and confirm with the Select softkey 3 Scroll to Call forwarding and press the Modify softkey 4 Select Voice Mail and confirm with the Select softkey 5 Scroll to Voice mail greeting and press the Modify softkey 6 Select Absence information and confirm with the Select softkey 7 Activate the presence profile gt Settings are saved Your caller hears the selected absence information fol lowed if applicable by time and date Call forwarding You want to leave your desk Calls for you are to be forwarded to a different destina tion e g another user your voice mail With a call forwarding you can forward incoming calls directly to a different destina tion Notes e One call forwarding applies to all connected phones in one number user con cept Only one call forwarding variant at a time is possible Available call forwarding types possibilities Menu Description No call forwarding Call for warding off No CFU is carried out Always call forwarding CFU Incoming calls are automatically
13. page 29 You can assign each key with a specific action type so you can trigger a particular action by simply pressing that key The following choice is available Action type Designation Description Call number Number key Configure a key with a call number and name Function Function key Configure a key with a function in order to run or activate deacti vate a function Busy lamp field Team key Configure a key with your team partner s call numbers Team keys are only possible on function keys T1 to T20 Aastra 6867i or T1 to T40 Aastra 6869i KT line Line key A line key has a call number which can be used for internal or exter nal calls In general multiple phones can be connected to this line Your phone becomes a key telephone as soon as your system administrator has assigned the first KT line to a configurable key You can make the personal settings for the KT line in the Aastra Self Service Portal KT lines are only possible on function keys T1 to T20 Aastra 6867i or T1 to T40 Aastra 6869i For more information on KT line keys refer to chapter Line key on a key telephone page 56 Note Your phone can be either a key telephone or an operator phone 72 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Personalizing your phone Action type Designation Description Operator Operator phone An operator phone has a line key with a call numbe
14. the action Free configurable keys Your phone is equipped with freely configurable keys Popular functions are set up on a specific configurable key as standard by your system administrator see chapter Overview function key configuration default key setting page 16 The remaining configurable keys can be configured with a specific action type Call number function busy lamp field A busy lamp field can only be saved on function keys T1 to T20 Aastra 6867i or function keys T1 to T40 Aastra 6869i Aastra 6867i Aastra 6869i 15 eud 1630 1 1 R3 2 10 2014 Keys display and menu guidance The key configuration is not made directly on the phone Available settings for the key configuration Aastra 400 communication system The configuration has already been made by your system administrator in the communication system Aastra Self Service Portal You can use the Aastra Self Service Portal see chapter Aastra Self Service Portal page 7 where you can configure change or delete the keys however you wish More information on the configurable keys can be found in the chapter Configuring keys page 72 Overview function key configuration default key setting Aastra 6867i Aastra 6869 phones on the Aastra 400 communication system are deliv ered with the following function key configuration Please note that your system administrator may change this and your phone may therefore differ from this default
15. 1630 1 1 R3 2 10 2014 Dialpad see Live Dialpad using Directories managing see Phone book Directory Lookup Display contrast Display symbols Display text for idle state Disposal see Safety information 3 Do not disturb busy forward Document information ns ssssssssesssssssesssresssesssesseeesseeseresse 4 E Enquiry call during a call Exclusion of liability Expansion key module Aastra M680i Expansion key module Aastra M6835 F Forwarding see Call forwarding Free seating FUNCTION seisscsssssssssacasessissessonssonsasassnvooasinssonssesessssansoineseavense Function key configuration default setting 16 Function selection for configurable key 45 G Group announcement see Announcement 37 H Handset volume see Volume Handsfree Headset Operation ssescssesssssscsssesscsseesssneccsssesssneccssneessseeessneesss 63 US NG A sisoissesisscorsoostedscetascossrsaessssscossesionsconsssscesstaasbsaces 25 Hide number per call permanent Hold Hotline Icons see Display symbols aa 13 Information see IP settings IP settings K Key telephone sssssssssssssssicsencsosseseasnessesssesscersacateaissesssstedte 56 Aastra 6867i Aastra 68691 eud 1630 1 1 R3 2 10 2014 Key assignment configuring JA assignment deleting designations legend selection s
16. After Warranty Service Aastra offers ongoing repair and support for this product If you are not otherwise entitled to a remedy for a failure to comply with a guarantee that cannot be excluded under the Australian Consumer Law this service provides repair or replacement of your Aastra product at Aastra s option for a fixed charge You are responsible for all shipping charges For further information and shipping instructions contact Manufacturer Note Aastra Telecom Australia Pty Ltd Aastra Repairs to this product may be made only by Level 12 45 William Street the manufacturer and its authorized agents or Melbourne Victoria 3000 Australia ABN 16 140 787 195 by others who are legally authorized Unau Phone 61 3 8628 9500 thorized repair will void this express warranty Aastra 68673 Aastra 68691 81 eud 1630 1 1 R3 2 10 2014 Index A Aastra K680i 22 Aastra M680 Aastra M685i Aastra Self Service Portal Absence information setting Accessories see Safety information Advanced search Alarm melodies Alphanumeric keyboard z Ambient conditions see Safety information 3 Announcement receiving starting RS TO QLOUD EE ER 37 Appointment call Repeat Single a Audio properties Setting voces 63 Backlight on time Brightness Brokering Busy lamp field C Call forwarding always CFU if busy CFB on no reply CNFR to voice mail Call list calling
17. KT line key You want to make a call via a KT line key You can call via any free KT line key Each KT line key has its own call number This means that by phoning you transmit the call number associated with the active KT line key Charges are accrued separately for each KT line key Enter the phone number Press a free KT line key gt The LED on the KT line key lights up KT line is selected Pick up the handset gt The phone number is dialled Aastra 6867i Aastra 6869i 57 eud 1630 1 1 R3 2 10 2014 Phoning Using functions with OpenCount OpenCount is a software package used for the call logging management on the communication system The application can be integrated into your Aastra 400 communication system and enables the logging the administration and the analysis of all call and connection data If an OpenCount is integrated in your Aastra 400 communication system the fol lowing additional features are also available on your phone Activating PIN telephony The PIN telephony is part of OpenCount The possible applications of the PIN teleph ony depend on the area of use for example in the area of health care and accommo dation hotel Independently from the phone you can make external calls for a fee The credit may be limited You can charge the charges and the call information of your outgoing and incom ing calls to specific projects This function must be stored under a functio
18. You can either enter the call number manually or you use a CTI client as for example the Aastra OfficeSuite lt Call number gt ooo 50 Answering the callback request E Enter a phone number in call preparation a Pick up the handset or press the Dial softkey Note You cannot delete a callback request Hide number You do not want your call number to appear on the terminal display of a called party in the public network The following options are available here Menu Description Permanent The call number is never displayed Call number should only be restricted for certain calls This function must be sti activated before dialling the call number This function must be stored under a function key see chapter Configuring keys page 72 Notes e Your call number can only be hidden if you select an external call number This feature depends on the range of services offered by your provider 32 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Hide number Activating deactivating calling line identification restriction permanently C Press the function key for Hide number Function is activated deactivated LED on the function key is switched on off Hide number Activating CLIR per call Cj 1 Press the function key for Hide number 2 Enter the call number and press the Select softkey Call number is dialled and your own number is not displayed to the called party Put
19. call Press the function key for Appointment call gt Function is activated deactivated LED on the function key is switched on off 7 Confirming an appointment call ma Pick up the handset and then hang up immediately gt The appointment call is confirmed and ended Free seating Free Seating is proposed for workplaces phones shared by several employees It allows you to log in on each free free seating phone and to use it with your personal settings as long as your logged in Ask your system administrator which phones are proposed for free seating Log in You log in with your call number and your PIN on a free seating phone Once you are logged in your personal call lists phone book and all your other personal settings and Hotkeys are available to you immediately If your profile contains expansion key mod ules but the phone you have logged in to does not the keys in question will not be available to you Various sequences of expansion key modules are correctly recog nised Notes You can only log in to a phone if no other user has yet logged in to that phone for free seating purposes You can only log on once to a Free Seating phone The moment you log in to another free seating phone you are automatically logged off the original phone Aastra 6867i Aastra 6869i 43 eud 1630 1 1 R3 2 10 2014 Phoning Log out To free up a phone you need to log off again To ensure a phone is not blocked for other
20. can be configured with a total Aastra 6867i of 18 functions or call numbers or which are automatically configured by the Aastra 400 communication system with context dependent functions C Bottom softkeysS1 S24 5 free configurable keys that can be configured with a total Aastra 6869i of 24 functions or call numbers or which are automatically configured by the Aastra 400 communication system with context dependent functions 21 Rear Connection for expansion key module Connection for power supply Connection for USB 2 0 e GigE dual connection for PC and LAN Connection for headset Combined four pin module connection with DHSG EHS headset connection Connection for Power over Ethernet class 2 Aastra 6867i only Connection for Power over Ethernet class 3 Aastra 6869i only Connection for wall mounting Connection for magnetic keyboard 12 Aastra 68673 Aastra 6869i eud 1630 1 1 R3 2 10 2014 Keys display and menu guidance No Key Description and use 22 Info key Calling up the phone status of a contact on the busy lamp field 23 Speaker 24 C Left softkeys T1 T20 with LED Aastra 6867i 6 free configurable keys that can be configured with a total of 20 functions call numbers or busy lamp fields An LED is located next to each function key signalling the functional state Left right softkeys T1 C rao with LED Aastra 6869i 12 free configurable keys that can be co
21. not of a kind ordinarily acquired for personal domestic or household use or consumption e g goods services ordinarily supplied for business use Limitation of liability 1 1 To the extent permitted by law and subject to clause 1 2 below the liability of Aastra to you for any non compliance with a statutory guarantee or loss or damage arising out of or in connection with the supply of goods or services whether for tort including negligence statute custom law or on any other basis is limited to a in the case of services i the resupply of the services or ii the payment of the cost of resupply and b in the case of goods i the replacement of the goods or the supply of equivalent goods or ii the repair of the goods or iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv the payment of the cost of having the goods repaired 1 2 Clause 1 1 is not intended to have the effect of excluding restricting or modifying a the application of all or any of the provisions of Part 5 4 of Schedule 2 to the Competition and Consumer Act 2010 the ACL or b the exercise of a right conferred by such a provision or c any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3 2 of the ACL to a supply of goods or services 80 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Product and safety information
22. of the user documents comply with the software level of the Aastra 400 products used and that you have the latest editions Always read the user documents first before you put your product into operation Store the user information within easy reach and refer to it whenever uncertainties arise in connection with the use of the product When handing over your product to others make sure you enclose the relevant user information Trademarks Aastra is a registered trademark of Aastra Technologies Limited All other trademarks product names and logos are trademarks or registered trade marks of their respective proprietors The designations used in this manual for software and hardware are registered trade marks and are thus subject to the relevant regulations Exclusion of liability This exclusion of liability is not valid for Australia For more information about exclu sion of liability in Australia refer to chapter Limited Warranty Australia only page 78 All parts and components of the Aastra 400 communication solution are manufac tured in accordance with ISO 9001 quality guidelines The relevant user information has been compiled with the utmost care The functions of the Aastra 400 products have been tested and approved after comprehensive con formity tests Nonetheless errors cannot be entirely excluded The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect han
23. or the End key Aastra 6867i Aastra 6869i 33 eud 1630 1 1 R3 2 10 2014 Phoning Brokering between an enquiry call party and your call partner You are talking with an enquiry call party and have your first call partner on hold You want to be able to switch back and forth between the two In an enquiry call you can use the brokering function to switch back and forth between an enquiry call party and the party on hold Brokering is possible with both internal and external users You can also broker between conference parties as a group and an enquiry call party Brokering to switch back and forth between the callers You are in an active call and have set up a connect to another call party with the Enquiry function Press the respective flashing line key or select the other call party with the horizon tal navigation key gt Your call partner changes The other call party is put on hold Drop Terminating the active call Press the Drop softkey or the End key Retrieving the first parked call party Press the Pick up softkey or the flashing line key Making a conference call You want to make a conference call Three call parties can be connected using the conference function From the confer ence call you can initiate an enquiry call to someone else You can broker between the parties of the conference and the enquiry call party Depending on the system config uration a conference call can consist of up to 6 confe
24. phone Aly Lit Active connection Flashes slowly 18 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Keys display and menu guidance LED function key or busy lamp field key State Description D J AN Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Does not light up Flashes fast Lit Function is deactivated User free busy lamp field User is being called Busy lamp field Function is activated User busy busy lamp field 19 Keys display and menu guidance Using expansion key modules The connection of expansion key modules to your phone gives you additional freely configurable keys Expansion key module Aastra M680i You can connect up to three Aastra M680i expansion key modules next to each other on your phone The Aastra M680i has the following properties 16 configurable keys Three expansion key modules would then give you an addi tional 48 configurable keys Each key has an LED for visual signalling The keys on the expansion key module support all key types that are supported by your phone s keys The configurable keys of the expansion key module can be operated as the config urable keys of your phone The key configuration must have been made either by your system administrator or by yourself in the Aastra Self Service Portal see chapter Aastra Self Service Por tal page 7 Labels for key identification see chapter Using l
25. to call someone and key in that person s phone number With call preparation you can enter a phone number without it being dialled auto matically so you have time to check the number and if necessary correct it The num ber is not dialled until you go off hook for example by picking up the handset lt Call number gt Dialling with the phone number ee Enter a phone number in call preparation Incorrectly entered characters can be deleted using the Back softkey or with the navigation key to the left oes af Pick up the handset or press the Dial softkey Dialling from the phone book directory lookup You want to make a call by entering a name With directory lookup you can search for an contact in your private phone book sys tem phone book or a connected external phone book The response time may vary depending on the size and the number of phone books connected The following search options are available Menu Description Quickdial With Quickdial you only need to press the digit keys for each letter once even though each key is assigned several letters An efficient algorithm pro vides quick search results 26 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Menu Description Dial by name Enter the corresponding letter for dialling by name The surname and first name have to be separated by a space key Advanced search If you select Advanced search you can searc
26. your call partner page 34 Activating another Aastra phone for making calls You want to make a call on another Aastra phone using your personal settings for example on a colleague s phone or in a meeting room You can activate another Aastra phone to make an internal or external call using your personal settings even if the phone is locked for external calls You can activate the phone for a business or private call Once you have activated the phone using a func tion code and your PIN dialling by your private phone book is available The called party s display shows your personal phone number and not the number of the phone from which you are making your call Any call charges incurred will be charged to you lt Function code gt ooo 50 oS ss r lt Function code gt 30 Business calls 1 Enter function code 36 for a business call 2 Enter your internal phone number 3 Enter your PIN 4 Enter the internal or external phone number with the exchange access digit Pick up the handset gt The phone number displayed is dialled Note When you hang up dialling by name and your private phone book remain availa ble for a whole minute so you can make another call Private calls 1 Enter function code 46 for a private call 2 Enter your internal phone number 3 Enter your PIN 4 Enter the external call number directly without the exchange access digit 5 Pick up the handset gt The phon
27. 9i 21 eud 1630 1 1 R3 2 10 2014 Keys display and menu guidance Keypad Aastra K680i You can connect a magnetic keyboard to your phone in order to simplify text input The Aastra K680i has the following properties The keyboard can be connected and removed magnetically The keyboard connection is available in three versions QWERTY Aastra K680i QY QWERTZ Aastra K680i QZ AZERTY Aastra K680i AY Note To enter numbers press Shift Number The phone supplies power to the keyboard Using labels Printing and attaching the labels Labels can be created and printed using the Aastra Self Service Portal see chapter Aastra Self Service Portal page 7 Aastra M680i 1 Label the write on labels via the Aastra Self Service Portal and print them impor tant printing setting Page scaling for printing None 2 Cut out the labels according to the crop marks 3 Remove the cover and insert the label into the recess 4 Re insert the cover into the recesses on the keypad 22 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning The following sections explain the supplementary features provided by your phone for more efficient use MAKING CONS eaor iain Eana E E TNE eases EAEAN 24 Maing Ol e E E E A 26 Using functions before while in a call 0 ccc oossoo 31 Using further fUNCLIONS ssssriscrrrissristrs try kossi eed ee ee ENESENN K EERIE ERN Cn 40 Overview of available f
28. ASTRA A Mitel Company Supported communication systems Aastra 415 Aastra 430 Aastra 470 This user s guide describes the functions configuration and use of the Aastra SIP phones Aastra 6867i and Aastra 6869i on the communication systems men tioned above eud 1630_en 1 1 R3 2 10 2014 Welcome Welcome to the user s guide for the desk phones Aastra 6867i and Aastra 68691 for Aastra 400 communication systems This user s guide will assist you with the use of your phone and introduce you step by step to the functions and configuration If you require further technical support or information on other Aastra products please refer to our webpages www aastra ch and www aastra com or our Aastra DocFinder This user s guide is relevant only for Aastra SIP phones connected to a Aastra 400 com munication system Other user s guides are available for operation on other commu nication systems or for direct operation via a SIP provider Consult your system admin istrator if you are unsure whether you have the correct user s guide for your require ments Notes e Notall listed functions are available by default Contact your system administrator to learn more about the available features and services in the Aastra 400 commu nication system e Your system administrator has the option to individually set some of the phone s features In this case your default values will differ from the default values described in thi
29. Audio Ring Tones Restart Dialpad Speeddial Presence state Available default I Meeting Not available 14 Absent Busy Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Keys display and menu guidance Operating your phone Most keys and functions are described in the key legend Other overviews and operating aids can also be found here Overview system menu Access to the system menu is made using the Menu This contains the following menu entries Refer to the relevant chapters of this user s guide for further information on these menu entries Entry System menu Entry System menu 1 Call list 5 Presence 2 Directory Lookup 6 Call routing 3 Voice mail 7 Alarm melodies 4 Forwarding 8 Information Using the softkey navigation key Softkeys are the keys that are automatically configured with context dependent func tions by the Aastra 400 communication system The functions are displayed above the softkeys The softkeys are configured with the most commonly used functions whereby the left softkey is always the Back key and the right softkey is always the More key la when more than four softkeys are configured The More key is needed to switch between the key levels The number of points indicates the number of levels A menu can have several sub menus Press the suggested softkey or selection key to access the sub menu or the selection of the possible editing options or to carry out
30. a Keypad Aastra K680i ssssssssssessssesssssneescesssnessesssseesess 22 KT line phoning via KT line key sssssssssssssssssssssrssssesessssssse 57 L Labels attaching ssssssssssesscsscsssssssseesssnssssssseess 1 22 printing we 22 Language selecting LED cannas Legend see Key legend Limited Warranty Australia only Line key Listening see Data protection Live Dialpad using Local IP settings see IP settings Local phone book see Phone book ae Locking see Phone LOCK seeessssssssssscsssescecssseesersnseeees M Magnetic keyboard see Aastra K680i Mains power see Safety information Maintenance see Safety information Making calls in handsfree mode with headset Menu guidance see Operation Message LED see LED Metal objects see Safety information Microphone muting is MUTE sscsssscsissscssssoniessntesssnioesasenosevcastbnnssonsasasnniesiossabantestonsebon N Navigation key USING e sssssssssssscssescssseeecssneesessneeeees 15 0 One number user CONCEPT sssssesesesrssseesressseserrssreserereers 7 Open listening OpenCount Operating elements Operation 83 Options List ssis 12 P Personal call routing see Call routing ACEIVEUIING siessen deari noitten it rks i oana TSNENA 40 Phone book external system Phone lock Phone status PIN telephony activating PIN changing 66 Presenc
31. a Contact weeseessssssssssseesssessessssssseessssessssnseeeeeess 52 deleting an entry detailed information of answered calls of dialled call numbers of unanswered calls Call logging managementsee OpenCount Call partners holding see Hold Call protection activating 82 Call routing activating profile Call transfer With prior NOTICE sssssssesessesssssssssseeeseessesssnseeeseessessnse 35 without prior NOLKCE oo eeeecsseesceseeccsseceenseeesneeeenneeess 35 Callback answering requesting Calling with another Aastra phone ss sssssssssssrsssssssse 30 Calls answering ending initiating making private call with PIN recording rejecting take pick up own call CLIR see Hide number Communication system Conference call making Configurable key using Connect see Call transfer Connections see Safety information Contrast see Display contrast Cost control see Safety information D Data Protection sivsscscssisscessscissesncecossssescssssdsceassscessscsscboses 78 Date setting Deflect see Call transfer DHSG standard audio properties 0 63 Dialling by name from call list of answered calls from call list of unanswered calls from phone books with configurable key with line key with phone number with redial list Aastra 6867 Aastra 68691 eud
32. abels page 22 20 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Keys display and menu guidance Expansion key module Aastra M685i You can connect a Aastra M685i expansion key module to your phone In addition you can connect two Aastra M680is The Aastra M685i has the following properties Coloured touchscreen Three key levels of 28 configurable keys each 84 configurable key in total One Aastra M685i and two Aastra M680i would then give you an additional 116 config urable keys Each key has an LED for visual signalling The keys on the expansion key module support all key types that are supported by your phone s keys The configurable keys of the expansion key module can be operated as the config urable keys of your phone The key configuration must have been made either by your system administrator or by yourself in the Aastra Self Service Portal see chapter Aastra Self Service Por tal page 7 If you remove an expansion key module or if you modify the order of the con nected expansion key modules the keys configuration does not change The display contrast setting and the display backlight is taken from your phone No Key Description 1 C Function keys A1 A84 Free configurable keys An LED is located 3 key levels of 28 keys each next to each function key signalling the functional state 2 C Function key for level 1 2 3 Call up the desired level Aastra 6867i Aastra 686
33. astra 6869i 49 eud 1630 1 1 R3 2 10 2014 Phoning Menu To check a user s presence C Press the function key for Menu Presence Scroll to Presence and press the navigation key to the right Presence 1 Press the Presence softkey C 2 Enter the call number and press the Select softkey Absence information You wish to give your caller detailed information about your absence If you have configured call forwarding to voice mail in your presence profile you can choose whether the currently active greeting the global greeting one of your per sonal greetings or an absence information should be played back to the caller Absence information is available for each presence profile with the exception of Available Absence information consists of a language dependent predefined audio text The time and or date are also given as an option Depending on the voice mail configuration your caller then has immediately the possibility of leaving a message Example The person you have called is not available until 31st January at 14 00 Please leave a message after the tone The absence information is an integral part of a presence profile All the relevant con figuration possibilities can be found in chapter Configuring presence profile page 70 Note If your Outlook calendar is not synchronised via Open Interfaces Platform OIP with your communication server you have to manually enter and delete the time and date
34. ate or when the ring tone sounds Press and hold the volume down button to switch off the ring tone completely Handset volume You have to set the volume of handset and loudspeaker separately The new volume will remain stored even after the call is ended Adjusting the volume in idle state during ringing phase call Quieter Press the key Louder Press the key Setting the ringing properties You want to change the way in which your phone rings Available settings Ring tones Description Tones Ring tone 1 15 Selection of available ring melodies Silent Ifyou do not want to be disturbed during a certain time you can set your phone not to ring with Suppress ring tone Tone set Country specific ring tone settings This menu is set by your system admin istrator Ce Setting the ring Press the option key Audio 2 Scroll to Audio Le Ring Tones 1 Scroll down to Ring Tones using the navigation key and confirm with the gt selection key 2 Select the setting you want and confirm with the Save softkey Note A list of alarm melodies is available for playback Menu gt Alarm melodies gt Test 62 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Personalizing your phone Setting the audio properties Using your phone you can make and answer calls using the handset headset or handsfree system The audio settings allow the use of different combinations of these three op
35. call Setting up conference calls Call list key Calling up the call list menu unanswered answered Redial list Redial key Using the phone number last dialled Line keys L1 to L2 with LED lt gt A Y fi k i Aastra 63671 only ei Aastra 6867i 2 line keys A total of 9 lines are available Aastra 6869i 2 line keys A total of 12 lines are available Seizing a line Answering a call Brokering with simultaneous configuration of multiple line keys Aastra 6867i Aastra 68691 eud 1630 1 1 R3 2 10 2014 11 Keys display and menu guidance No Key Description and use 11 4 5 Loudspeaker headset Activating deactivating open listening key with LED Activating deactivating handset microphone Activating deactivating headset microphone 12 Hash key Entering or special characters 13 o Digit keys 1 9 Entering characters and digits 14 Asterisk key Entering or space 15 Volume keys Adjusting volume 16 Microphone key with Activating deactivating hands free mode LED Activating deactivating handset microphone Activating deactivating headset microphone 17 Co Option key Calling up a local setting menu options list 18 Hold key e Holding an active call e Taking back a call from hold 19 C End key Ending a call e Back to display in idle state Exiting editor without changes 20 C Bottom softkeysS1 S18 4free configurable keys that
36. can make callback requests to both internal and external users Not all providers support this function If the called party is busy you can activate an automatic callback In this case your phone will start ringing as soon as the party you are trying to reach goes on hook When you pick up the handset the person you want to call is dialled directly If the called party does not answer you can also request a callback The user then obtains a message indicating your callback request on his display This function must be stored under a function key see chapter Configuring keys page 72 Notes e You can activate only one callback at a time An unanswered callback request will automatically be cancelled by the system after about half an hour Aastra 6867i Aastra 6869i 31 eud 1630 1 1 R3 2 10 2014 Phoning Request a callback Activating callback C You called someone and hear the busy tone or the ring back tone Press the func tion key for Request a callback gt Depending on the communication system you hear the acknowledgement tone Put the handset on hook Call expected is displayed LED of the function key is switched on Request a callback Clear callback C Press the function key for Request a callback gt Callback request is deleted To answer the callback request Someone has asked you to call back The display shows Callback You cannot automatically answer a callback request on your phone
37. dialling by name in the system phone book you can search for and call both a contact in the Aastra 400 communication system and in your private phone book Local phone book Aside from the system phone book your phone also has a local phone book This can be assigned to a function key The local phone book is not supported by the Aastra 400 communication system This implies that contacts saved in this local phone book are only available on your Aastra SIP phone The search function in the system phone book quickdial and dialling by name does not search in the local phone book Private contacts We recommend using the following products to manage your private contacts Aastra Self Service Portal see chapter Aastra Self Service Portal page 7 Aastra OfficeSuite External directories such as Microsoft Exchange provided your Aastra 400 com munication system is synchronised with external directories Note Searching using the phone books is explained in more detail in the chapter Dialling from the phone book directory lookup page 26 68 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Personalizing your phone Configuring voice mail This section explains how to set your voice mail Managing personal voice mail greeting Depending on the system configuration you have the possibility to record up to 3 dif ferent greetings e g for Absent or Vacation Give each greeting the relevant name Depending on t
38. ding new phone software Confirming new settings Ce Press the Option key Restart 1 Scroll to Restart and confirm with the selection key pa 2 Answer the security question with Yes gt The phone is restarted Protecting yourself against calls The protection function helps to protect yourself against other users applying telephony features on you via menu guidance or using function codes Activating protection against call types You want to protect yourself against certain types of calls A function key can be configured for the call forwarding protection function see chapter Activating do not disturb page 39 Protection for all other call types is configured using the Aastra Self Service Portal For more information about the Aastra Self Service Portal please refer to chapter Aastra Self Service Portal page 7 Aastra 6867i Aastra 6869i 67 eud 1630 1 1 R3 2 10 2014 Personalizing your phone Phone books management This section includes important information on your phone books Selection If your phone is connected to an Aastra 400 communications system then the follow ing phone books can be selected System phone book The system phone book contains the contacts of the users on the Aastra 400 commu nication system and your private contacts to which only you have access It is inte grated into the Aastra 400 communication system by your system administrator With the help of quickdial and
39. dling improper use or any other faulty behaviour Potential hazards are men tioned in the relevant places in the user information Liability for loss of profit shall be excluded in any case Aastra 6867i Aastra 6869i 77 eud 1630 1 1 R3 2 10 2014 Product and safety information About Aastra Aastra Technologies Limited A Mitel Company Nasdaq MITL TSX MNW is a lead ing company at the forefront of the corporate communications market Aastra has its headquarters in Concord Ontario Canada Aastra develops and distributes innovative business communication solutions for companies of all sizes Aastra s operations are truly global with more than 50 million installed lines around the world and a direct and indirect presence in more than 100 countries In addition to multi functional call managers the large portfolio also offers all other elements for complete unified com munications applications in small medium and large businesses The portfolio is rounded off by integrated mobility solutions call centre solutions and a large selec tion of phones With its sharp focus on open standards and customized solutions Aastra enables companies to achieve more efficient communications and co opera tion For additional information on Aastra visit our website www dastra com Data protection Protection against listening in and recording The Aastra 400 communication solution comprises features which allow calls to be monitored and
40. e eee eee e ence nenees 70 Configuring KEYS visio coves tan wewtaan errn inas te wey Veda eea wed Vea ROS 72 Aastra 68673 Aastra 6869i 5 eud 1630 1 1 R3 2 10 2014 Product and safety information cece cece cece cece cece ceccceees 75 Safety information 0 cece cece eee ene een cnet e eee ene neneenenes 76 Product information 0 cece cee cece cece innuni eee e ene ee a E 76 Data Protection ices cca cee ceed ceed eee ce see ead E tee ean eee d es 78 Limited Warranty Australia only 0 ccc eee e cece eect e eee eee aee 78 Scie ee CT ee ee ee Ce er ore 82 Aastra 6867 Aastra 6869i eud 1630 1 1 R3 2 10 2014 Information as to the Aastra 400 com munication system One number user concept Your system administrator can set up several phones for you that hold all the same phone number one number user concept You have only one name and phone num ber with which to identify yourself to your call partners regardless of which of the phone you make your calls The advantage is that you can always be reached under the same phone number regardless of where you happen to be With personal call routing you can define where incoming calls shall be routed to see chapter Activating personal call routing page 40 You can determine the phone on which a call is acoustically signalled with Ring Alone see chapter Activating ring alone page 41 Your system administrator can set whethe
41. e is now enabled the external user is called Note The default PIN setting 0000 is not accepted for more information on the PIN see chapter Changing the PIN page 66 Aastra 68671 Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Private call with PIN You want to make a private call on your phone or on another Aastra phone With the aid of your PIN you can use any phone to make an external call with your own personal settings even if that phone is locked for external calls The called party s display shows your personal phone number and not the number of the phone from which you are making your call Any call charges incurred will be charged to you The call number dialled is not stored in the last number redial list lt Function code gt Private call with PIN 8 1 Enter function code 46 followed by your internal call number 2 Enter your PIN 3 Enter the external call number directly without the exchange access digit 7 Pick up the handset gt The phone is now enabled The external user is called Note The default PIN setting 0000 is not accepted for more information on the PIN see chapter Changing the PIN page 66 Using functions before while in a call This section explains the special features provided by your phone before you make a second call or while you are in a call Requesting a callback You want to talk to a certain person The person is busy or does not answer You
42. e profile CONFIQUIIING ssssssssseseseesseene 70 selection seess 48 Presence status controlling Product information Protection against call types 67 Q QUICK IAL ssscssssssssssssessssssssessssncosbnsseesssssanssasissossssnscasbeseanies 26 R Recording see Calls recording Recording see Data protection Redial list Remote control D9 Restart phone Ring Alone activating Ring tones Ring volume see Volume i Ringing Properties setting or csesseecssecsseerserseeses 62 S Safety information Silent see Ringing properties a Singel digit dialling see Live Dialpad using 65 Softkey USING ssssssssssssasssaisassarionsssssanssscsssnssasosssootsantnestonnsa Software version Speed dial edit using x Standard key configuration oss 16 Switching between 2 call parties see Brokering Symbols see Display symbols System menu System phone book see Phone book 84 T Take Team organisation see Busy lamp field Team partner answering a Call oessssessssssssesssssssseesssssesessssseessssseeees 56 Alli sass csacsssceescassssscesssseestcassstescoissstenssusshsatedsecectsnceete 55 Text correcting entering Time setting Trademarks U Unlocking see Phone lock User information vV Voice mail see also Voice message eesessssssesseeeseeeeee 53 Voice mail configuring greeting managing Voice message deflecting 53 del
43. ed answered calls Scroll through the list until the user you want is displayed Pick up the handset gt The call number of the user is dialled Note Once the call has been successfully connected the entry is deleted from the unan swered call list Redial list Press the Redial key List of the last dialled entries is displayed To scroll through the call numbers last dialled press the navigation key down wards Pick up the handset gt The call number of the user is dialled Aastra 68671 Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Dialling with a configurable key You want to call someone whose phone number is stored under a configurable key To find out how to configure a configurable key refer to the chapter Configuring keys page 72 1 Phoning with the handset af C 1 Pick up the handset 2 Press the desired configurable key gt The phone number is dialled C_ Using your phone in handsfree mode Press the desired configurable key gt The phone number is dialled Dialling with the line key You want to make a call via a line key Aastra 6867i You can make a call via a line key Your phone is equipped with two dedicated line keys with LED L1 L2 Your system administrator can set up to seven additional line keys making a total of nine The actual number of line keys depends on the system configuration Press a dedicated line key directly or select a line by pre
44. en retrieved cannot be deleted Dial Calling a user back The call lists can be operated via the Call lists key the system menu or a function key or via the Redial key see chapter Configuring keys page 72 Information on call lists can be found in the chapter Dialling from the call list page 28 Options in the call list Press the call list button lt Call list gt 1 Scroll to the call list you want and press the Select softkey fo C 2 Scroll through the list until the user you want is displayed 7 Calling a user from the call list Pick up the handset gt The call number of the user is dialled Once the call has been successfully con nected the user is deleted from the unanswered call list Detail Calling up detailed information on an entry _ Select the entry you want and press the Detail softkey Delete Deleting an entry from the call list C Select the entry you want and press the Delete softkey Delete all Deleting all entries from the call list C 1 Select an entry and delete all entries with the Delete all softkey a 2 Answer the security question with Yes Editing options for voice messages Your display shows the symbol for new voice messages and the number of new voice messages The message LED flashes red slowly Aastra 6867i Aastra 6869i 53 eud 1630 1 1 R3 2 10 2014 Phoning The following options are available for further editing of the voice messages
45. er a configurable key can be found in chapter Overview of available functions page 45 Activating personal call routing You want to specify which of your phone shall ring when you receive a call If your system administrator has set up a phone number with several phones for you as well as the five call routings One number user concept see chapter One number user concept page 7 you can specify which of your phones shall signal a call by using the personal call routing You can only answer a call on phone where the call is signalled Contact your system administrator for more information You can activate a call routing for all phones If you have not configured a call routing the default setting all phones are ringing is used as standard Operation of personal call routing is available via the system menu The function can also be configured to a function key by your system administrator see chapter Con figuring keys page 72 or by yourself in the Aastra Self Service Portal see chapter Aastra Self Service Portal page 7 The following options are available for further editing of the personal call routing 40 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Menu Description Activate Activating personal call routing Modify Renaming personal call routing The personal call routing settings can only be changed by your system Change settings administrator or yourself in the Aastra Se
46. eration modes in order to achieve maximum flexibility in phone operation The following options are available for selection Audio settings Description Audio Mode Speaker Headset Speaker Headset Headset Speaker Setting possibilities for headset mode The connection is made via loudspeaker The LED on the loudspeaker key stays lit The connection is made via headset The LED on the loudspeaker key flashes slowly The connection is made via handsfree system The LED on the loud speaker key lights up Press the handsfree key to switch to the headset The connection is made via headset The LED on the loudspeaker key lights up Press the handsfree key to switch to handsfree mode Headset Headset Mic Vol DHSG Setting possibilities for your headset Sets the volume of the headset microphone Activate deactivate DHSG Phoning using a cordless headset based on the DHSG standard allows you to set up and to end calls from the headset Ask your dealer which head sets are particularly well suited for this phone To avoid damages on the phone always disconnect the phone from the mains power first before you install a DHSG headset Notes To find out how to make phone calls with the headset refer to the chapter Using a headset page 25 Co A J amp rO Audio mode Headset Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Press the Option key
47. es saaa ee 13 Operating your PHONE 06 ccc cence cee e eee e eee e nee e ene e ene e eben eeeee 15 Using expansion key modules 00 ccc cence rene cece nee een eee ee eee eeeeeeeneeeee 20 8 Aastra 68671 Aastra 6869i eud 1630 1 1 R3 2 10 2014 Keys display and menu guidance Key designations and sockets Aastra 6867i Aastra 6867i Aastra 6869i 9 eud 1630 1 1 R3 2 10 2014 Keys display and menu guidance 5 JHE Aastra 6869 10 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Keys display and menu guidance No Key Description and use 1 Handset 2 Display Colour screen Top left Line number and name Top right Status display display symbols Bottom right Status notifications Centre Display depending on phone status 3 i Message LED Colour and status signal a specific event Phone book key F A 4 Aastra 6867i only Calling up the directory lookup 5 z Navigation key with H selection key Horizontal navigation keys Switching between the display in idle state and line selection Navigating in the options list Vertical navigation keys Navigating in the sub menus of the options list Selection key Selecting a menu item Confirming settings Deflect key Aastra 6867i only Transferring a
48. eting detailed information playing Volume Aastra 68671 Aastra 6869i eud 1630 1 1 R3 2 10 2014 Aastra 6867i Aastra 68691 eud 1630 1 1 R3 2 10 2014 85 CE conformity Aastra Telecom Schweiz AG hereby declares that e the Aastra 400 products conform to the basic requirements and other relevant stipulations of Directive1999 5 EC all our products are manufactured in conformity with RoHS according to 2011 65 EU The product specific declarations of conformity can be found on the Aastra 400 DocFinder www aastra com docfinder Exclusion of liability Aastra is a registered trademark of Aastra Tech nologies Limited Technical modifications and product availability subject to change without notice Copyright 2014 Aastra Technologies Limited CE AASTRA A Mitel Company
49. expansion cards and modules The business communication solution with all its components was developed to cover in full the communication requirements of businesses and organisations in a way that is both easy to use and maintenance friendly The individual products and components are coordinated and must not be used for other purposes or replaced by third party products or components unless it is to connect other approved networks applications and telephones to the interfaces certified specially for that purpose User information Document portal www aastra com docfinder The information graphics and layouts featured in the user information are subject to copyright and may not be duplicated presented or processed without the written consent of Aastra Telecom Schweiz AG Your product is supplied with a Quick User s Guide safety information and where applicable with other product specific information 76 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Product and safety information These and all other user documents are available for download from the Aastra DocFinder www aastra com docfinder as individual documents or as documentation set It is your responsibility to keep up to date with the scope of functions the proper use and the operation of your product Make sure you have all the user documents required to operate your product effi ciently and correctly e Make sure that the versions
50. forwarded to another destination Always CFU Call forwarding if busy CFB Incoming calls are forwarded directly to a different destination if you are If busy CFB busy Call Forwarding on No Reply Incoming calls are automatically forwarded to another destination Both your own phone and the other destination will then start ringing The sys tem configuration determines whether or not there is a ringing delay at the other destination Whoever goes off hook first answers the call Depending on the system configuration Call Forwarding on No Reply can also be acti vated when your phone is busy Aastra 6867i Aastra 6869i 51 eud 1630 1 1 R3 2 10 2014 Phoning Available call forwarding destinations Menu Description User Incoming calls are forwarded to an internal user or a call number Voice Mail Incoming calls are forwarded to your voice mail providing it has been set up by your system administrator You can use the global greeting or your own greeting see chapter Config uring voice mail page 69 For further information on voice mail refer to the User s Guide Voice Mail Systems on the Aastra DocFinder Operation of the call forwarding is available via the system menu a function key see chapter Configuring keys page 72 or the Aastra Self Service Portal see chapter Aastra Self Service Portal page 7 Menu C Forwarding lt Call forwarding gt lt Destination gt
51. group can only be answered by one user the user in estion can activate Home Alone on the user group Then if the Home Alone on off ay F SaR user is already in a call all subsequent internal or external calls to the user group obtain a busy tone Personal call routing menu Direct access to the system menu Call routing see chapter Activat ing personal call routing page 40 Personal call routing on off Activate deactivate call routing profile under the one number user concept Phone book Local Access to your local phone book Contacts in the local phone book are stored on the phone only see chapter Phone books manage ment page 68 Phone book System Direct access to the Directory Lookup system menu Contacts in the system phone book are integrated in the Aastra 400 communication system see chapter Phone books management page 68 Phone lock on off Activate deactivate phone lock Outgoing calls are not possible but incoming calls can be answered see chapter Locking Unlocking your phone page 42 Picking up a call from a user group Pick up a call for another user in the user group Function with OpenCount Independently from the phone you can PIN call make external calls for a fee The credit may be limited see chapter Activating PIN telephony page 58 Function with OpenCount You can charge the charges and the call PIN call rebook information of your outgoing and i
52. h directly in the connected exter nal phone books This function is not available if no external phone book is connected The surname first name and town each have to be separated by a space for example no s so for Noble Stephen in Solothurn Tips for search input Press each of the corresponding digit keys once for the first few letters of the name you are looking for For each letter the display shows the corresponding digit for example a 6 for the letter n Ask your system administrator whether you should start with the surname or the first name The search function is not affected by upper lower case and special characters More information on the phone books can be found in the chapter Phone books management page 68 Menu C Directory Lookup lt Directory Lookup gt Lookup Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Directory lookup Press the Phone book key Directory lookup Press the function key for Menu Scroll to Directory Lookup and press the navigation key to the right Directory lookup with quickdial In the Quickdial field enter the first few letters of the name you are looking for using the corresponding digits Directory lookup with dialling by name In the Dial by name field enter the first few letters of the name you are looking for Directory lookup with advanced search In the Advanced search field enter the first few letters of the name you are loo
53. he call gt If the other user does not answer you can cancel the second call with the Cancel softkey or with the End key and take back the first call 4 Announce the call party 5 Put the handset on hook Your first call partner and the other person are now connected with each other Call transfer without prior notice you are in an active call 1 Press the Deflect key 2 Enter the call number of the second call partner and press the Dial softkey The second call party is called first call partner is put on hold 3 Wait for the first ring tone 4 Put the handset on hook The other party is then called directly by your first call partner Recall If the other party does not answer the call comes back to your phone Aastra 6867i Aastra 6869i 35 eud 1630 1 1 R3 2 10 2014 Phoning Aastra 6869i Call transfer Call transfer with prior notice you are in an active call 1 Press the Call transfer softkey 2 Enter the call number of the second call partner and press the Dial softkey The second call party is called first call partner is put on hold 3 Wait until the person has answered the call gt If the other user does not answer you can cancel the second call with the Cancel softkey or with the End key and take back the first call 4 Announce the call party 5 Put the handset on hook Your first call partner and the other person are now connected with each other Call transfer Call transfer without pr
54. he system configuration a caller may or may not be able to leave a message for the symbols see mode If no personal greeting is activated or if none is available the global greeting is acti vated automatically provided it has been recorded For further information on voice mail refer to your system administrator or the User s Guide Voice Mail Systems on the Aastra DocFinder The following options are available for further editing of your voice mail greetings Menu Description Record Record voice mail greeting Select Activating the voice mail greeting Edit Renaming the voice mail greeting Mode Selecting the mode Recording allowed Caller can leave a message Recording not allowed Caller cannot leave a message Play Play voice mail greeting Operation of voice mail is available via the system menu a function key see chapter Configuring keys page 72 or the Aastra Self Service Portal see chapter Aastra Self Service Portal page 7 Voice Mail C Press the function key for Voice Mail Settings Press the Settings softkey i Edit Renaming the voice mail greeting pa C 1 Select the greeting you want and press the Edit softkey z 2 Enter the name and confirm with the Select softkey Aastra 6867i Aastra 6869i 69 eud 1630 1 1 R3 2 10 2014 Personalizing your phone Record Play C Mode C Select 3 C Recording voice mail greeting 1 Select the greeting you want a
55. hone a key telephone A KT line has a number which can be used for internal or external calls One or usu ally multiple phones can be connected to this KT line for example in all employees in a travel agency who work with Europe as a destination The KT line key belonging to the KT line shows the status of the KT line through an LED and allows you to accept calls which are made to this KT line Your phone becomes a key telephone as soon as your system administrator has assigned a KT line to a configurable key With the configuration of a KT line key your system administrator will also set up a personal line on which you can make your per sonal calls KT lines are only possible on function keys T1 to T20 Aastra 6867i or T1 to T40 Aastra 6869i Answering a call on the KT line key You are being called on one or more KT line keys The KT line key s flash quickly You want to answer a call on a KT line key If you want to answer a call on another KT line key first press this KT line key in order to pick up the call If you pick up the handset without pressing a KT line key you will be connected to the highest priority KT line 56 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Pick up the handset gt Connection to the KT line with the highest priority Or 1 Press a KT line key gt KT line is selected 2 Pick up the handset gt Connection to the selected KT line Initiating a call via a
56. ime server is entered in the communication system then you can also make these settings over the phone Available settings Setting Description Settings Time format 12 hour or 24 hour clock format Daylight savings List of available summer time formats Off 30min summertime 1h summertime Automatic Date format List of available date formats Time zone List of available global time zones Set Date and Time Set the time and date manually or select Use Network Time and make the set tings for the time server Use Network Time The settings for the time and date are controlled by the communication system The time date are shown on the display when in the idle state 64 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Personalizing your phone Setting Description Time server 1 3 Setting menu for the IP address or domain name of the time server If a valid time server is set then the phone synchronises the displayed time with the specified configuration server The phone adopts the time from time server 1 If this is not configured or cannot be reached then the phone queries first time server 2 and then 3 Set time Setting menu for the time The time date are shown on the display when in the idle state Set date Setting menu for the date The time date are shown on the display when in the idle state Press the Option key Q z HN S M Sc
57. ior notice you are in an active call 1 Press the Call transfer softkey 2 Enter the call number of the second call partner and press the Dial softkey The second call party is called first call partner is put on hold 3 Wait for the first ring tone 4 Put the handset on hook The other party is then called directly by your first call partner Recall If the other party does not answer the call comes back to your phone Take pick up own call You want to transfer a call from one phone to another without interrupting the con nection for example from a desk phone to a cordless phone The take function can be used to transfer calls between your phones Requirement They are within the one number user concept see chapter Purpose and function page 76 This function must be stored under a function key see chapter Configuring keys page 72 Take Picking up your own call you are in an active call Press the function key for Take gt After a brief moment you are connected with the caller on another phone Starting announcement You want to speak directly to an internal user or an announcement group via the loudspeaker where available without expecting an answer similar to an intercom The recipient is alerted to the announcement by two short signal tones You are immediately unilaterally connected via the loudspeaker 36 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning If the i
58. iry call party is set up and or once the call connection with the first correspondent is restored The maximum recording time for each wave file depends on the system configura tion When the predefined or maximum recording time is reached the recording stops automatically the file is sent to your e mail address and a new recording starts at the same time Contact your system administrator for more information This function must be stored under a function key see chapter Configuring keys page 72 Notes e Recording calls may infringe on your national data protection provisions or be permitted only under certain circumstances If you intend to use this function notify your call party in advance You cannot record a conversation involving more than two call parties enquiry call conference The recording is automatically stopped if you park your call party or put him on hold Call recording Start stop Recording a call Press the function key Call recording start stop as soon as you have an incom ing outgoing call or an active call gt The discussion is recorded and the LED on the function key is switched on Call recording Start stop Stopping the call End the recording using also the Call recording start stop function key gt The recording is sent to your e mail address Note The LED on the function key remains lit while the recording is in progress The LED starts to flash before the recording reaches its maxi
59. king for and the town each separated by a space Press the Lookup softkey gt Names list or List empty if the phone is unable to find a matching user is dis played Scroll through the list and select the user you want Pick up the handset gt The phone number displayed is dialled 27 Phoning Dialling from the call list You want to call a user from one of the three call lists You can choose from the follow ing call lists Call list Description Unanswered calls List of callers who tried to reach you when you were absent Answered calls List of calls answered Redial list List of calls made Your phone automatically stored the person s phone number and name in a call list in the Aastra 400 communication system Within the one number user concept see chapter One number user concept page 7 you can call back users through one of these call lists The individual call lists include a maximum of 30 entries per list Information on call lists can be found in the chapter Editing options for the call list page 52 The call lists can be operated via the Call list key the Redial key the system menu or a function key see chapter Configuring keys page 72 Unanswered Answered 28 JAL 7 Call list for unanswered answered calls Press the call list key Scroll to Unanswered or Answered and press the navigation key to the right gt The display shows a list of the last unanswer
60. l Siciis s caside vided nance daalae sale tebdedl us saiecms cae ae dae thea 26 Using functions before while ina call 0 cece eee cece ence eee aes 31 Using further FUNCTIONS apses cee eeda ei eeiaerde nes cede de eed reese ndins 40 Overview of available functions 00 cece eee e eee eee e eee e eee ne ences 45 Organising absences from the desk ce cece eee eee e eee e teen eenees 48 Operating call lists and voice messages cece eee eee eee tent ee eee 52 Organisation within the team busy lamp field 0 cece cece eens 55 Line key ona key telephone cece cece een cence eee ene eeeeneaes 56 Using functions with OpenCount 6 ccc cece cece een n eee eeeeees 58 Setting functions by remote Control 0 cece cece eee eee een ene eeees 59 Personalizing your phone cc cece cece cece cece ccc ec cree ceccesscees 60 Configuring the display 0 c cece eee neri eee eee eee ene nn enn ERNA 61 Configuring the audio properties ee eee cece eee eee eee een eeneee 62 Configuring general phone settingS 0 eee e eee e eee eee eee e eee eee 64 Protecting yourself against calls 0 eee cece cece eee nent ene e ne aes 67 Phone books management cece eee cece eee eee c nent ene e ne aneaes 68 Configuring voice mail 6 ec cece cee cece eee ee ee eet e tne nnenees 69 Configuring presence profile cece c cece cece e
61. l or any of the provisions of Part 5 4 of Schedule 2 to the Competition and Consumer Act 2010 the ACL the exer cise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3 2 of the ACL to a supply of goods or services This express warranty sets forth the entire liability and obligations of Aastra with respect to breach of this express warranty and is in lieu of all other express or implied warranties other than those conferred by a law whose application cannot be excluded restricted or modified Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable Aastra 6867i Aastra 6869i 79 eud 1630 1 1 R3 2 10 2014 Product and safety information loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major fail ure Warranty Repair Services Procedure Should the product fail during the warranty period and you wish to make a claim under this express warranty please contact the Aastra authorized reseller who sold you this product details as per the invoice and present proof of purchase You will be responsible for shipping charges if any Limitation of liability for products
62. lf Service Portal A personal call routing can only be deleted by your system administrator or pateta yourself in the Aastra Self Service Portal Menu C Press the function key for Menu Call Routing Scroll to Pers call routing and press the navigation key to the right gt A list of your routings is displayed Activate Activating deactivating personal call routing C Select the call routing you want and confirm with the Activate softkey gt The selected routing is activated and another is deactivated Modify Renaming personal call routing C 1 Select the call routing you want and confirm with the Modify softkey 2 Enter the name and confirm with the Select softkey You can also store your individual call routing profiles on a function key and quickly activate or deactivate your desired call routing profile by simply pressing that key lt Call routing profile gt Press the function key for the desired call routing profile C gt Call routing is activated deactivated LED of the function key is switched on off Activating ring alone You want to specify which of your phone shall ring when you receive a call When your system administrator has set up a phone number with several phones One number user concept see chapter One number user concept page 7 you can define on which phones a call shall acoustically be signalled using ring alone When you have activated ring alone on a phone the acoustic ringing t
63. ll with the handset Pick up the handset 7 Answer a call with the line key Press the line key and pick up the handset Answer Answering a call with the softkey af Press the Answer softkey and pick up the handset Open listening during a call Activate Press the Loudspeaker key Deactivate Press the Loudspeaker key a second time End a call in open listening mode r B Press the Loudspeaker key and pick up the handset Note If you merely replace the handset the phone switches to the hands free mode 4 2 Ending a call rn Put the handset on hook or press the End key C Rejecting a call Press the End key or the gnore softkey during the ringing phase Using your phone in handsfree mode You want other people to join the conversation or to have your hands free while mak ing the call 24 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning The handsfree mode function activates the loudspeaker and the microphone Make sure the hands free microphone is not obstructed The sound quality is improved if you set the volume of your phone to a low setting 4 9 Answering ending a call in handsfree mode Answer Press the loudspeaker or the line key om End Press the End key Handsfree during a call 1 Press the Loudspeaker key Open listening is activated 2 Put the handset on hook Handsfree is activated 7 To continue the call with the handset Pick up the handset gt The l
64. mands and function codes can be found in the Aastra Self Service Portal online help see chapter Aastra Self Service Portal page 7 Function Description Speak directly to a group of internal users via the loudspeaker where available without them having to first pick up the call An announcement is a one sided connection and is indicated by two short signal tones on the recipient phone Announcement groups will be defined by your system administrator The group number must be entered as two digits Announcement to group Speak directly to an internal user via the loudspeaker where avail able without them having to first pick up the call An announce ment is a one sided connection and is indicated by two short signal tones on the recipient phone Announcement to user Activates deactivates an appointment call see chapter Acknowl Appointment call Repeat on off edging an appointment call pagata Activates deactivates an appointment call on a one off basis see Pepe inene nical ingle ono chapter Acknowledging an appointment call page 42 Call forw CFU to pager on off Incoming calls are automatically forwarded to a specific destination Call forw CFU to user on off Incoming calls are automatically forwarded to a specific destination Call forw CFU to VM on off Incoming calls are automatically forwarded to a specific destination If you are busy incoming calls will be forwarded to
65. mer Time in seconds 0 7200 seconds for which the backlight should remain activated before the screen saver is displayed Brightness Setting possibilities for the screen brightness Brightness Level Display brightness of level 1 dark to 5 bright Brightness Timer Time in seconds 1 7200 seconds for which the backlight should remain activated After this time the brightness is dimmed Default value is 600 seconds 10 minutes Press the Option key F Display Scroll to Display and press the selection key Home screen mode Setting home screen mode fo Set the desired mode using the horizontal navigation key and confirm with the Save softkey Screen Saver Timer Setting the duration for the screen saver Enter the time in seconds in the input field and confirm with the Save softkey l Brightness Level Setting the brightness Set the desired brightness level using the horizontal navigation key and con firm with the Save softkey rO Brightness Timer Setting the duration for brightness Enter the time in seconds in the input field and confirm with the Save softkey i Aastra 6867i Aastra 6869i 61 eud 1630 1 1 R3 2 10 2014 Personalizing your phone Configuring the audio properties This section explains how to set audio properties Adjusting the volume You want to change the volume of the ring tone or the handset during a call Ring volume You can adjust the volume when in the idle st
66. mum preset duration Once the maximum duration is reached or the memory is full the recording is stopped and the LED goes off Activating do not disturb You do not want to receive any calls for the time being With the do not disturb function you can stop calls being made to you if you are busy in a call or are not otherwise able to take any calls Your incoming calls are automati cally forwarded to a corresponding destination that has been configured by your sys tem administrator Aastra 6867i Aastra 6869i 39 eud 1630 1 1 R3 2 10 2014 Phoning Menu Description Do not disturb busy on off Your phone does not ring and is set to busy for incoming calls Your phone does not ring and is set to busy for incoming calls Incoming calls are automatically forwarded to a destination that has been configured by your system administrator Do not disturb forwarding on off This function must be stored under a function key see chapter Configuring keys page 72 Do not disturb on off _Activating deactivating do not disturb C Press the function key for Do not disturb busy on off or Do not disturb forwarding on off gt The function is activated deactivated is displayed and the LED on the func tion key lights up does not light up Your callers hear the busy tone Using further functions This section explains some more convenient features provided by your phone All the functions you can save und
67. n key see chapter Configuring keys page 72 For further information refer to the product specific OpenCount user s guides on our website www aastra com or contact your system administrator PIN call PINcallrebook Activating deactivating PIN call C Press the function key for PIN call PIN call rebook gt Function is activated deactivated LED on the function key is switched on off 58 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Setting functions by remote control This section explains how you can alter your phone s settings even if you are not directly at your phone You are not at your desk and want to set various functions on your phone from a dif ferent phone You can activate deactivate many of your phone s functions by remote control from a different phone The remote control is initiated using a special function code You can then enter the function commands and function codes lt Function code gt 200 Pastel Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Using remote control from a third party phone 1 Enter function code 06 2 Enter your phone number 3 Enter your PIN 4 Enter the function code for activating deactivating the function you want Pick up the handset gt You hear the acknowledgement tone Put the handset on hook gt The function is activated deactivated Note The default PIN setting 0000 is not accepted fo
68. ncoming calls to specific projects see chapter Activating PIN telephony page 58 Direct access to the system menu Presence see chapter Controlling Presence menu the presence status page 48 Presence profile on off Activate deactivate presence profile You can select a presence pro file profile number 1 4 see chapter Controlling the presence sta tus page 48 Remote maintenance on off Allow permanent remote management access on your phone Remote maintenance onetime on off Allow one time remote management access on your phone Request a callback if the called party is busy or cannot be reached mete CANOA see chapter Requesting a callback page 31 This function lets you specify which of your phones signals incoming Ring Alone on off calls acoustically as part of the one number user concept see chap ter Activating ring alone page 41 Show alarm state Display of the current alarm state Switch group x position 2 Switch group x position 3 This function lets you route calls and functions via switch groups with two switch positions System menu Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Access to the Aastra 400 system menu 47 Phoning Function Description Take a call from your phone on another phone under the one num Take pictus owen cal ber user concept see chapter Take pick up own call page 36 This function takes cha
69. nd press the Record softkey 2 Pick up the handset and record your own personal greeting 3 Stop the recording using the Done softkey Playing voice mail greeting 1 Select the greeting you want and press the Play softkey 2 You can monitor your personal greeting text and re record it if necessary Selecting the mode 1 Select the greeting you want and press the Mode softkey 2 Select the mode you want and confirm with the Select softkey Activating the voice mail greeting Select the greeting you want and press the Select softkey Configuring presence profile Do you want to manage your incoming calls taking your current presence status into account see chapter Organising absences from the desk page 48 You have a choice of 5 presence profiles for controlling your presence status Availa ble Absent Meeting Busy Not available Presence profiles contain action commands that are executed when the presence status is activated This may be a call forwarding to a voice mail and or a predefined personal call routing For each of these presence profiles you can make the following settings Menu Description Description Type in the text to be displayed to other users as detailed information when they poll your presence status e g meeting until 4 pm You can also leave this input field blank Time Date Type in the time and or date of your absence This information is played to your caller providing you selec
70. nfigured with a total of 40 functions call numbers or busy lamp fields An LED is located next to each function key signalling the functional state 1 Use the headset connection for headsets only Connecting another device may cause damage to your phone and void your warranty Note The Aastra 6867i and Aastra 6869 phones have removable key caps If you change the position of a function on your phone you can change the function to the corre sponding function key using the Aastra Self Service Portal An overview of the inter changeable functions can be found in the chapter Available keys page 72 Display symbols Call connection states softkeys info Incoming call Call on hold Phone is locked Data voice encryption BEG allowed Aastra 6867i Aastra 68691 eud 1630 1 1 R3 2 10 2014 New voice message incl number Voice mail mode Recording not Connection set up iS Qs Aastra Hi Q audio technology Voice message listened Do not disturb if busy Ed B Voice mail mode Recording allowed 13 Keys display and menu guidance Option key Language Time and Date Time and Date Time Zone Lock Lock Phone lock Audio Audio Headset Audio Tone set EQWNEBESEOD Display Dialpad OO m m g E s x IS f5 Ew Status Time and Date Settings Time and Date Set Date and Time Lock Password Audio Audio mode
71. ng function codes see also User s Guide Function Codes on the Aastra DocFinder to activate or deactivate the phone lock for all phones within the one number user concept see chapter Purpose and function page 76 Activate the phone lock Enter the function code 33 lt PIN gt Deactivate the phone lock Enter the function code 33 lt PIN gt Acknowledging an appointment call You can set a call to remind you about an appointment for example Appointment call is displayed as soon as it is received Without an acknowledgement the appointment call will ring for 1 minute The following options are available options You have to enter or change the time in the Aastra Self Service Portal Menu Description Single appointment call on off Activate appointment call on a one off basis Repeat appointment call on off Activate appointment call permanently 42 Aastra 68673 Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning This function must be stored under a function key see chapter Configuring keys page 72 Notes e If you activated forwarding the appointment call is not forwarded e If you are in call the appointment call is made as soon as you end the call Appointment call Activates deactivates appointment call permanently Cj Press the function key for Appointment call gt Function is activated deactivated LED on the function key is switched on off Appointment call Activate single appointment
72. nternal user has secured their phone against announcements configuration see chapter Activating protection against call types page 67 you cannot speak to them using an announcement You will get the engaged tone The announcement function must be stored under a function key see chapter Configuring keys page 72 You can either configure the function key directly with a designated user or input the call number manually each time Announcement to a group The announcement will only be received by phones which both have authorisation to receive announcements and are not in use As soon as a user ina group picks up the handset to answer the announcement the announcement is ended for all other users in the group If receipt of announcements is not authorised on any of the phones in the announcement group or all the phones are in use you will hear the busy tone Group announcements are always conducted with a one sided connection The group number must be entered as two digits lt Announcement gt Start announcement to a user 4 Press the function key for lt announcement to a user gt Depending on the settings enter the call number gt The user is alerted to the announcement by two short tones on the loud speaker The one sided connection is made you can talk lt Announcement gt Start announcement to a group C Press the function key for lt announcement to a group gt Depending on the set tings enter the
73. one is deactivated for all other phones An incoming call is signalled in the display of all phones You can answer the call on each of your phones Note When you have activated ring alone but deactivated the personal call routing for a phone in parallel an incoming call is not acoustically but only visually signalled Aastra 6867i Aastra 6869i 41 eud 1630 1 1 R3 2 10 2014 Phoning This function must be stored under a function key see chapter Configuring keys page 72 Ring Alone on off Activating deactivating ring alone C Press the function key for Ring Alone on off gt Function is activated deactivated LED on the function key is switched on off Locking Unlocking your phone You need to leave your desk and want to ensure that no one can alter your phone s settings look at your private data or make calls from your phone You can lock your phone with a PIN consisting of two to ten digits see chapter Changing the PIN page 66 This function must be stored under a function key see chapter Configuring keys page 72 Phone lock on off Activate the phone lock C Press the function key for Phone lock on off gt The phone is locked and can only be unlocked using your PIN Phone lock on off Deactivate the phone lock 1 Press the function key for Phone lock on off 2 Enter the PIN and confirm with the Enter softkey 3 Unlock the security prompt with the Unlock softkey Note Use the followi
74. oudspeaker and hands free microphone are now deactivated Ending a call ma Put the handset on hook Muting the microphone In the middle of a call you want to talk briefly with other persons in the room without your call partner hearing your conversation You can switch the microphone on and off during a call regardless of whether you are using the handset headset or handsfree system Switching the microphone on and off during a call Activate Press Microphone key Deactivate Press the Microphone key once again gt Microphone is activated deactivated the LED on the Microphone key flashes does not flash Using a headset To make a phone call with the headset If you answer a call in headset mode using the Loudspeaker key the call is provided on the headset Alternatively you can also answer the call by picking up the handset All the headset mode configuration possibilities can be found in chapter Setting the audio properties page 63 Further information can be found in the user s guide for your headset Aastra 6867i Aastra 6869i 25 eud 1630 1 1 R3 2 10 2014 Phoning Answering a call with the headset 41 2 Press the key on the headset or the Loudspeaker key 4 5 Ending a call with the headset Press the key on the headset or the Loudspeaker key Initiating calls This section explains some convenient features provided by your phone for making a call Dialling with the phone number You want
75. owing table Please note that the actual character selection is dependent on the selected language 5 JKL gwxyz BOGOGE DEF3 JE X def3 e fe x3 JKL5MHON jklS5muHon PQRS7BOXUY pars7Box4yu WXYZ9b3104A WXYZ9b310A lt Space gt Aastra 6867i Aastra 68691 eud 1630 1 1 R3 2 10 2014 2 ABC gt Z ABC2ZAAAAAAACABBI abc2aaadaxacaobsr GHI4 T N AKN ghi4ifiinvakn MNO6NOOOOOOPCTY TUV8UUUUWL bbl tuv8uuudwu gt bobl 0 17 Keys display and menu guidance Entering text Digit and letter input In text mode you can switch between digit and letter input using the abc ABC 123 softkey Correcting the input To delete an incorrect character use the Backspace softkey Confirming the input An input or selection can be confirmed using the Select or Exe cute softkey Exiting the editor without saving With the Back softkey or the done key you can cancel the input without saving or go back to the idle state in the menu LED overview Depending on the situation or status the message LED on the phone or the LED on the function key line key lights up Message LED State Description w Flashes fast Incoming call Appointment call Flashes slowly New voice messages Lit Phone locked LED on line key State Description Does not light up Line free Incoming call Appointment call NA Flashes fast Call party on hold Call be answered on any
76. r more information on the PIN see chapter Changing the PIN page 66 59 Personalizing your phone These sections explain how to adapt the phone s basic settings to suit your per sonal requirements Configuring the displOY 0 0 c cece cece c eee e eee ene nce tence bene tenn eee nnes 61 Configuring the audio properties 0 cece cece eect eee eee e eee e eee eeeeneeennneeees 62 Configuring general phone SettingS 0 cece cece ence ence tence tence en eeeeens 64 Protecting yourself against calls 0 cece cece ccc c ence cnet ee nnn teen eee eaneeeennnes 67 Phone books MANAGEMENL 2 eee cece cece nee e ete nee EERE eee eeeeen eee EERE 68 Configuring VOICE Mailassa resetar sdeeneeaessdaasiaes gee livad ewbe ine maeevenen tos 69 Configuring presence Profile 0 0c cece cece cence cee ee teen enn e enn eeetnneeees 70 CONG KEYS sie 3 vn aecece cies O EEEIEI EE ba AA MENS Ha LRA EIR 72 60 Aastra 68673 Aastra 6869i eud 1630 1 1 R3 2 10 2014 Personalizing your phone Configuring the display This section explains how to set display properties Setting the display You may find the display is too bright or too dark You can adapt the display to suit your personal requirements with the following set tings Display Description Home Screen Setting possibilities for the idle screen Home screen mode Select from two different idle screens Screen Saver Ti
77. r on which both external and internal incoming calls can be connected Your phone becomes an operator phone as soon as your system administrator has assigned the first line key on your phone You can make the personal settings for the operator phone in the Aastra Self Service Portal Lines for operator phones are only possible on function keys T1 to T20 Aastra 6867i or T1 to T40 Aastra 6869i For more information on KT line keys refer to chapter Line key on a key telephone Page 56 Note Your phone can be either a key telephone or an operator phone Personal line Personal call key Personal line on key telephones and operator phones on which you can make personal calls The personal line is created automatically as soon as your system administrator has assigned a key on your phone as a KT line or operator Removable key caps You can change the position of certain function keys or switch them with other func tions You can swap the existing key caps or fit keys with the additional key caps supplied The key configuration must have been made either by your system adminis trator or by yourself in the Aastra Self Service Portal see chapter Aastra Self Service Portal page 7 Function key Removable key cap Additional key cap included in the scope of delivery Call lists key yes Conference key yes Aastra 6867 only Line key L1 yes Line key L2 yes Line key L3 yes
78. r or not you are busy for further incoming calls Busy if busy You are still able to make further outgoing calls with the other terminals Call lists and contacts stored on the Aastra 400 communication system are available on all your phones and are automatically synchronised An announcement will be indicated on all phones which support announcements Aastra Self Service Portal The Aastra Self Service Portal is a web based application for phones ona Aastra 400 communication system The Aastra Self Service Portal helps you configure and adapt your personal phone settings i e key configuration labels for configurable keys dis play language etc directly and autonomously on your PC As soon as you receive an user account for the Aastra Self Service Portal from your assistant manager and after you have logged in you are taken to the home page with the overview of all your phones Refer to the Aastra Self Service Portal online help for further information on a specific topic Contact your system administrator to access to the Aastra Self Service Portal Aastra 6867i Aastra 6869i 7 eud 1630 1 1 R3 2 10 2014 Keys display and menu guidance The sections below provide an overview and usage on which keys and sockets are available on your phone Key designations and sockets 6 cc cece c eee c eee e cen e eee e eee e en ee ee eee ee een ees 9 DISPIGY SVINDOIS eciririnss pobalehiatvshaasuanisa Seb aan he denueeeeen ter
79. recorded without the call parties noticing Please note that these fea tures can only be used in compliance with national data protection provisions Limited Warranty Australia only The benefits under the Aastra Limited Warranty below are in addition to other rights and remedies to which you may be entitled under a law in relation to the products In addition to all rights and remedies to which you may be entitled under the Compe tition and Consumer Act 2010 Commonwealth and any other relevant legislation Aastra warrants this product against defects and malfunctions in accordance with Aastra s authorized written functional specification relating to such products during a one 1 year period from the date of original purchase Warranty Period If there is a defect or malfunction Aastra shall at its option and as the exclusive remedy under this limited warranty either repair or replace the product at no charge if returned within the warranty period 78 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Product and safety information Repair Notice To the extent that the product contains user generated data you should be aware that repair of the goods may result in loss of the data Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired Refur bished parts may be used to repair the goods If it is necessary to replace the product under this limited warranty it ma
80. reeting is played back to your caller If you renamed your personal greeting your greeting name is displayed here Your caller obtains one of the personal greetings The time and date are never played in the global greeting and personal greetings Operation of the presence settings is available via the system menu a function key see chapter Configuring keys page 72 or the Aastra Self Service Portal see chap ter Aastra Self Service Portal page 7 Menu C Presence Modify Bo Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Press the function key for Menu Scroll to Presence and confirm with the selection key Changing the presence profile 1 Select the presence profile you want and press the Modify softkey 2 Select the setting you want and press the Modify softkey 3 Make the changes and confirm with the Select softkey 71 Personalizing your phone Configuring keys This section explains how to assign call numbers functions and busy lamp fields to a key Available keys You can select the following keys for configuration purposes Key Description Softkey You can store call numbers or functions on a softkey 3 You can store call numbers functions or busy lamp fields on a configurable Configurable key b M eaula g key Line key Line keys are set by your system administrator For more information on line keys refer to chapter Dialling with the line key
81. rence participants You can hold a conference call with internal and external users Conference Setting up a conference you are in an active call C 1 Press the Conference softkey 2 Enter the phone number of the conference call party 3 Press the Dial softkey The conference party answers the call 4 Press the Conference softkey Leaving a conference call Put the handset on hook or press the End key gt The other conference parties remain in the call 34 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Transferring a call You want to put your call partner through to someone else With the call transfer function you can connect your call partner with someone else You can connect internal and external users with one another You can transfer the call with or without prior notice Menu Description You only transfer the call after you have first talked to the second call Call transfer with prior notice party yourself Without talking to the second call party you transfer the call to them by Sol SEW AIO IATA pier not hanging up the handset immediately after dialling the call number Aastra 6867i Call transfer with prior notice you are in an active call 1 Press the Deflect key 2 Enter the call number of the second call partner and press the Dial softkey The second call party is called first call partner is put on hold 3 Wait until the person has answered t
82. rge of the transparent exchange of data Transparent data ae naan between the communication server and external applications Log in out of all user groups In the user group incoming and inter User group all Log in out nal calls are routed to a group of internal destinations according toa preconfigured call distribution Log in out of a user group In the user group incoming and internal User group Log in out calls are routed to a group of internal destinations according toa preconfigured call distribution Voice mail greeting on off Activates deactivates a selected voice mail greeting Voice mail greeting Play Plays back a selected voice mail greeting Voice mail greeting Record Records a selected voice mail greeting Voice mail menu Direct access to the Voice mail system menu Announcement service for incoming internal and external calls If you do not answer an external call after a set delay the user who is calling will obtain an announcement After the announcement the caller will then hear the ring back tone again Welcome announcement on off You system administrator creates customer specific XML services XML function Run weather report stock exchange etc which you can use on your SIP phone Organising absences from the desk This section explains the different options provided by your phone when you want to leave your desk The presence function enables you on the one hand to quickly se
83. roll to Time date n M gt Q a Settings 1 Scroll down to Settings using the navigation key and confirm with the selec tion key 2 Select the setting you want and confirm with the Save softkey Setting the time zone 1 Scroll down to Time Zone using the navigation key and confirm with the selection key 2 Select the setting you want and confirm with the Save softkey z 3 z OJN Og M Set Date and Time Set Date and Time 1 Scroll down to Set Date and Time using the navigation key and confirm with the selection key 2 Select the setting you want and confirm with the Save softkey Using Live Dialpad single digit dialling Activates or deactivates the Live Dialpad This local function is not supported by the Aastra 400 communication system Using speed dial edit Menu for configuration of the keypad speed dial This local function is not supported by the Aastra 400 communication system Aastra 6867i Aastra 6869i 65 eud 1630 1 1 R3 2 10 2014 Personalizing your phone Changing the PIN You want to change the PIN used to lock unlock your phone and protect your phone settings more information about locking unlocking your phone can be found in chapter Locking Unlocking your phone page 42 The digit combination 0000 is set as default You can select any 2 to 8 digit combina tion for your new PIN The PIN on your phone is changed using the Aastra Self Service Portal For more information abo
84. s the selection key to call the team partner Loa To be able to use the busy lamp field key it must have been configured as such with the call number of the team partner either by your system administrator or by your self in the Aastra Self Service Portal see chapter Configuring keys page 72 Calling a team partner You want to call a team partner as quickly as possible Calling a team partner C Press the busy lamp field key of the team partner gt The phone number and possibly the name of the team partner appear on the display The team partner is called Aastra 68671 Aastra 6869i 55 eud 1630 1 1 R3 2 10 2014 Phoning Answering a call for a team partner Your team partner is called The LED on the busy lamp field key flashes You know that your team partner is not at his desk at present and therefore decide to answer the call You take over the call by pressing the busy lamp field key As soon as you have answered the call your team partner is free again 7 Answering a call for a team partner Pick up the handset as long as the busy lamp field key LED is flashing gt You hear the dialling tone C Press the busy lamp field key gt You are through to the person who is calling your team partner Line key ona key telephone This section explains the different options provided by your phone when your system administrator has assigned one of more configurable keys as KT line keys KT line keys make your p
85. s user s guide Some functions are offered both from the Aastra 400 communication system and locally from your Aastra SIP phone Since the Aastra 400 communication system does not completely support the local functions we recommend making your sys tem administrator do the configuration or using the Aastra Self Service Portal see chapter Aastra Self Service Portal page 7 2 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Welcome Safety information Failure to observe this information can be hazardous and infringe existing laws e Jaen eB ite x i Connections Always plug the phone cable connectors into the appropriate sockets Do not modify the connections in any way Power supply Your phone can be supplied with power in various ways Pay attention to the informa tion given by the system administrator Note The device will be inoperable when mains power of the communication system fails Metal objects Telephone receivers produce magnetic fields that can attract small metallic objects such as pins and staples To avoid injury do not place the handset where such objects can be picked up Maintenance Make sure all installation and repair work is carried out by a specially qualified technician Always use a soft moistened or antistatic cloth to clean your device Do not use chem icals or other chemical products Co
86. specific destina Call forw if busy CFB to user on off ROA UGE Aastra 6867i Aastra 6869i 45 eud 1630 1 1 R3 2 10 2014 Phoning Function Description Call forw if busy CFB to VM on off If you are busy incoming calls will be forwarded to specific destina tion voice mail Call forw on no reply CFNR to pager on off Incoming calls are automatically forwarded to another destination pager Call forw on no reply CFNR to user on off Incoming calls are automatically forwarded to another destination user Call forw on no reply CFNR to VM on off Incoming calls are automatically forwarded to another destination voice mail Call forwarding menu Direct access to the Forward system menu see chapter Call for warding page 51 Call forwarding protection on off Call forwarding to your phone is not allowed Call list menu Direct access to the system menu Call list Call list Answered calls Call list for answered calls Call list Redial list Call list for dialled call numbers Call list Unanswered calls Call list for unanswered calls Call recording Start stop Record a call The recordings are stored in your individual e mailbox only see chapter Recording a call page 51 Call transfer Transfer a call to another user with or without prior notice Conference Set up Set up a conference with two call parties
87. ssing the horizontal navigation key to the right The display will show the line number L1 L2 etc If a line is free then the New caller softkey at the bottom left of the display can then be used Aastra 6869i You can make a call via a line key Your phone is equipped with two dedicated line keys with LED L1 L2 Your system administrator can set up to ten additional line keys making a total of twelve The actual number of line keys depends on the system configuration Press a dedicated line key directly or select a line by pressing the horizontal navigation key to the right The display will show the line number L1 L2 etc If a line is free then the New caller softkey at the bottom left of the display can then be used You can switch the line by pressing the key The active call is automatically put on hold locally lt Call number gt Dialling with the line key Enter the phone number Press a free line key gt The phone number is dialled The LED on the line key lights up Aastra 6867i Aastra 6869i 29 eud 1630 1 1 R3 2 10 2014 Phoning Holding the call and switching lines 1 Press a second free line key or select a new line key with the horizontal naviga tion key 2 Enter the phone number gt The call is held on line key 1 and the call on line key 2 is active Note Press line key 1 to return again to the call party on line 1 see also chapter Broker ing between an enquiry call party and
88. st control and Data protection You should protect your phone with a PIN so that no one can make phone calls at your expense A code will also protect your personal settings Ambient conditions Do not operate the device outside the temperature range of 5 C to approx 40 C Avoid direct sunlight and other sources of heat Protect your device against the wet excessive dust corrosive liquids and steam Do not expose your device to electromagnetic fields electric motors household appli ances The speech quality could be affected Disposal Be sure to dispose of your device batteries and its packaging in an environmentally compatible way Electrical equipment does not belong in domestic waste Deposit it at a return centre Accessories Use original accessories or specifically approved accessories only The use of other accessories may decrease performance or pose a risk to your health or safety Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Welcome Document information Communication system and software versions Some custom features are not supported on all communication systems or by all soft ware versions These sections are highlighted with a letter in square brackets The fol lowing overview contains information on which software versions the affected cus tom features are supported on Contact your system administrator for more informa tion R3 2 a x b c d
89. t your personal presence state and hence to route the incoming calls to the destination you want It also tells you directly whether the user you want is reachable or absent without you having to call him The information details depend on the type of telephone Controlling the presence status You have a choice of 5 presence profiles for controlling your presence status 48 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Phoning Profile number Presence profile Symbol 0 Available l 1 Absent j 2 Meeting j 3 Busy i 4 Not available i You can call up the presence of the user you want in the following situations inthe phone book or in a call list during dialling by name in presence menu Notes e Connected CTI applications can affect your presence status Contact your system administrator for more information All configuration options for a presence profile can be found in chapter Config uring presence profile page 70 Operation of the presence status is available via the system menu a function key see chapter Configuring keys page 72 or the Aastra Self Service Portal see chapter Aastra Self Service Portal page 7 Menu To deactivate the presence profile C Press the function key for Menu Presence JAL Scroll to Presence and press the navigation key to the right Activate C Select the new presence profile and press the Enter softkey Aastra 6867i A
90. ted the Absence information setting for call forwarding to voice mail You can also leave this input field blank Personal call routing Specify the phones on which a call is to be signalled see chapter Activating Keep settings as is Callrouting ID lt 1 5 gt personal call routing page 40 e Calls are routed according to your settings Your personal call routing number Call forwarding Keep settings as is Forwarding off 70 Specify where you want a call to be forwarded to see chapter Call forward ing page 51 e Calls are routed according to your settings Any configured call forwarding operation is deleted Aastra 6867 Aastra 68691 eud 1630 1 1 R3 2 10 2014 Personalizing your phone Menu User Voice mail Description A call is channelled to the defined forwarding destination Acallis forwarded to voice mail The greeting to be played can be config ured with voice mail greeting Voice Mail greeting Keep settings as is Absence information Standard greeting Personal greeting Activate the greeting you want Your currently defined greeting is used Your calleris given an absence information as well as time and date if this has been configured as such in the presence profile This setting is not available in the Available presence profile More information can be found in the chapter Absence information page 50 The global g
91. ting a call partner on hold You want to briefly interrupt the active call You can put the call party on hold and then take them back again on the same phone Putting the active call party on hold Press the Hold key gt The call party is put on hold Bis displayed and the LED on the line key flashes D Take back the call party on hold Press the Hold key the flashing line key or the Pick up softkey gt The call is active again Enquiry call during a call You want to call someone else briefly without losing your current call partner Then you want to resume your conversation with your original call partner With the Enquiry function you can call someone else in the middle of a call and put your original call partner on hold You can make enquiry calls to both internal and external users Setting up an enquiry call you are in an active call Press a free line key select using the horizontal navigation key if necessary and confirm with the selection key lt Call number gt Enter the call number and press the Dial softkey E22 gt Enquiry call party is called first call partner is put on hold Note If the other user does not answer you can cancel the enquiry call with the Cancel softkey or with the End key and take back the first call with the flashing line key Retrieving the first parked call party L Press the Pick up softkey or the flashing line key C Ending the enquiry call Press the Drop softkey
92. two digit group number gt The user group is alerted to the announcement by two short tones on the loud speaker The one sided connection is made you can talk Receiving an announcement You will be alerted to the announcement with two short signal tones and spoken to directly via the loudspeaker across a one sided connection The display shows Announcement from In order to be able to receive an announcement your phone must be neither in use nor locked against announcements configuration see chapter Activating protection against call types page 67 To answer the announcement the following options are available to you You can continue the announcement as a phone call by picking up the handset You can stop the announcement Aastra 6867i Aastra 6869i 37 eud 1630 1 1 R3 2 10 2014 Phoning Announcement to a group The announcement will only be received by phones which both have authorisation to receive announcements and are not in use e As soon as a user ina group picks up the handset to answer the announcement the announcement is ended for all other users in the group If receipt of announcements is not authorised on any of the phones in the announcement group or all the phones are in use you will hear the busy tone Group announcements are always conducted with a one sided connection You will be alerted to the announcement with two short signal tones and spoken to directly via the loudspeaker
93. unctions sesesesesesesusrererererererrrrerererrerese 45 Organising absences from the desk 2 cece eee e cece een e eee e ee ennn een eeeeeannnes 48 Operating call lists and VOICE MESSAGES 2 e eee e cece eee tne e eee e enn eee t ee eeennes 52 Organisation within the team busy lamp field 0 cceecccnee ee eneeeeeeneeee 55 Line key on a key telephone 1 cece cece cece ccc ee EEEREN EERIE SEREEN EEKE 56 Using functions with OPeNCOUnt cece cece ene e ence cen ete TEETAN TEENA 58 Setting functions by remote CONtIOIl 00 cece cece cee e eee cece nee e eee eeennn ene ees 59 Aastra 68673 Aastra 6869i 23 eud 1630 1 1 R3 2 10 2014 Phoning Making calls This section explains how to set your calls Answering ending or rejecting a call Answering a call The phone rings and the message LED and line key LED flash If the caller s phone number is received it is shown on the display If the phone number is stored in the private phone book or in the Aastra 400 communication system the dis play also shows the corresponding name Open listening With the open listening mode function the loudspeaker is activated in addition to the handset so that other people in the room can listen to the call You can continue with the call as usual using the handset Rejecting a call As long as you have not picked up a call you can reject a call during the ringing phase 7 Answering a ca
94. users if you forget to log off your system administrator can set up a logoff pro cess with an automatic time limit After a certain amount of time after login e g after 6 hours and 30 minutes Ata certain time e g 6 30pm Notes If no user is currently logged in a free seating phone possibly only allows emer gency calls As long as you do not have your own phone or are not logged on toa Free Seating phone your caller will obtain either the busy signal or be forwarded to a precon figured destination depending on the system configuration Free seating Log in out Log in free seating C Press the Free Seating Log in out softkey lt Call number PIN gt Enter phone number and PIN and confirm with the OK softkey Pet You are now logged in and can use the free seating phone with your personal oes settings The LED on the function key lights up Note The default PIN setting 0000 is not accepted for more information on the PIN see chapter Changing the PIN page 66 Free seating Log in out Log out free seating C Press the Free Seating Log in out softkey gt The display with the call number is displayed Depending on the system configuration enter the PIN and confirm with the Ok softkey gt You are now logged off the free seating phone is now available again to other users Note You are automatically logged off if your system administrator has set up an auto matic logoff process Hotline
95. ut the Aastra Self Service Portal please refer to chap ter Aastra Self Service Portal page 7 Note The PIN you have locally changed in your phone cannot be overwritten via the Aastra Self Service Portal Enter the display text for the idle state You want to change the text displayed by your phone in the idle state The display text shown in the idle state on your phone is configured using the Aastra Self Service Portal For more information about the Aastra Self Service Portal please refer to chapter Aastra Self Service Portal page 7 Local IP settings The specific data for your phone such as IP address or memory is stored in the option key menu gt or Menu gt Information The input of this data is password protected it can therefore only be carried out by your system administrator You can however call up the data Co Calling up the phone status Press the Option key Status Scroll to Status and confirm with the selection key rs gt Settings are displayed Menu Calling up the system menu C Press the Menu softkey Information Scroll to Information and press the navigation key to the right gt Settings are displayed 66 Aastra 6867i Aastra 6869i eud 1630 1 1 R3 2 10 2014 Personalizing your phone Restarting the phone You want to restart your phone You have to restart your phone after the following actions Uploading a new language pack or updating a newly selected language Uploa
96. y be replaced with a refurbished product of the same design and colour If it should become necessary to repair or replace a defective or malfunctioning prod uct under this warranty the provisions of this warranty shall apply to the repaired or replaced product until the expiration of ninety 90 days from the date of pick up or the date of shipment to you of the repaired or replacement product or until the end of the original warranty period whichever is later Proof of the original purchase date is to be provided with all products returned for warranty repairs Exclusions Aastra does not warrant its products to be compatible with the equipment of any par ticular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the product is in your pos session Aastra will not accept liability for any damages and or long distance charges which result from unauthorized and or unlawful use To the extent permitted by law Aastra shall not be liable for any incidental damages including but not limited to loss damage or expense directly or indirectly arising from your use of or inability to use this product either separately or in combination with other equipment This paragraph however is not intended to have the effect of excluding restricting or modifying the application of al

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