Premier Com300 & Com2400 Installation Manual
Contents
1. amp i E 3 Q L l a o Zz ag pl Wa ae ie i BAR CODE O Peude cette network NETWORK2 INS175 5 s Premier Elite Com300 amp Com2400 Installation Manual Telephone Line Connections To connect the telephone line proceed as follows 1 2 Connection to the telephone network must be made via an NTE5 master socket Line Box Fit the rubber grommet supplied with the digimodem into the 20mm cable entry in the top right hand corner of the control panel Using the cable type 1 0 5mm CW1308 strip back 5mm of the required cores and feed through the cable entry Note Alarm or any other type of cable must not be used Connect the cores to the terminal blocks marked T R If required connect serial devices to T1 amp R1 on digimodem Ensure the the eath terminal on the digimodem is connected to mains earth Remove the two screws from the BT master socket and remove the bottom section from the master socket Connect the cable from the digimodem to the BT master socket terminals Note A special insertion tool will be required to connect the cable to the master socket Replace the bottom section of the master socket and re fit the two screws Master 6 Socket A T 5 or2. A White Blue ring I 3 R 2 or B Blue White ring T 1 Telephone cable Type 1 0 5mm CW1308 uw A This terminal must be connected to E the incoming AC Mains earth supply Com300 T Z or RIZ Com2400 T1 Z gt To other telephone R1 Z gt extension sockets INS175 5 Premier Elite Com300 amp Com2400 Installation Manual NOTE All apparatus that requires access to emergency services 999 and 112 must be connected directly to the master socket Devices that do not require access to these services such as faxes modems and answer machines etc can be connected to the extension sockets see Note below NOTE Devices that are connected to the extension sockets will be isolated from the telephone line whilst the Premier Com300 or Com2400 is active and therefore access to the line including emergency services during this period is not possible Setting up the Com Ports To setup the Com Ports for the Com300 or Com2400 proceed as follows 1 Enter into the Engineers Menu ay Gn 2 Select the UDL Digi Options menu and press ves 3 Select the Com Port Setup menu and press Ces e Select Onboard Digicom and press e Select Com300 or Com2400 and press 4 If fitting a Com2400 to a Premier 24 only V10 lt e select Com1 and press e Select Com2400 and press Note COM1 will not be available for use by any other device on the Premier 24 V10 lt 5 If a Com2400 is being used for SMS text
3. Installation Manual Premier Elite Com300 Com2400 INS175 5 CE Texecom Designed to Perform Premier Elite Com300 amp Com2400 Installation Manual Regulatory Requirements The Premier Com300 and Com2400 digimodem must be installed by an electrically competent person Before attempting to install the digimodems the installer must be aware of the regulatory requirements detailed in this section The digimodems are suitable for connection to the following types of telephone line Direct exchange lines PSTN PABX exchanges with or without secondary proceed indication Approval The Premier Com300 and Com2400 digimodems are both manufactured to meet all European Area telecommunication network requirements These devices have been approved for use with Council Decision 98 482 EC for pan European single terminal connection to the public switched telephone network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not in itself give unconditional assurance of successful operation with every PSTN network termination point In the event of problems you should contact Technical Support at Texecom Ltd The Premier Com300 and Com2400 digimodems have both been approved for the following usage Automatic Call Initialisation Automatic Dialling Modem Serial Connection Multiple Repeat Attempts Line Status Monitoring Any other usage will invalidate any app
4. Select any other options that may be applicable i e If more than one set of ARC information is being used i e ARC1 for Fast Format to Alarm Receiving Centre and ARC2 for SMS Messaging to Mobile phones Dial ALL Numbers should be selected 5 To exit from the Digi Options menu press Gens Note When using SMS text messaging up to 16 characters of text can be programmed as a site identifier if required To do this enter the Global options menu then select System Text GD then program the Printer Header with the required text 8 INS175 5 Premier Elite Com300 amp Com2400 Installation Manual What will be sent as a Text Message The following information will be received in the text message My Home Name programmed into phone 3 Western Road Upto16characters oftext this is the Printer Header 12 45 58 01 12 Timeand Date Zone 003Alarm EventType The Detectorin the Lounge Area A Areathatcausedtheevent Zone Usernametext Testing the communicator NOTE Before attempting to send a test call to the Alarm Receiving Centre ensure that the account is on test Once all the installation steps have been completed proceed as follows 1 Reconnect power to the control panel 2 Enter into Engineers Menu Select UDL Digi Options press Ces a then follow the instructions on the LCD 3 Finally replace and secure the control panel cover INS175 5 9 Premier Elite Com300 amp Com2400 Installatio
5. Upload Download Modem Alarm Receiving Centre Connection Status The digimodems can accept serially connected telephone apparatus When the digimodems are online they will temporarily disconnect all serially connected telephone apparatus e g phones answer phone etc so that they do not interfere with data transmission This means that the digimodems do not have to be connected to a dedicated telephone line see telephone line connection NOTES on page 9 Connection terminals on the Com300 and Com2400 are described as either Safety Extra Low Voltage circuits SELV or Telecommunications Network Voltage circuits TNV It is important that the TNV connections are only connected to the PSTN and SELV circuits are only connected to other circuits designated as SELV circuits Interconnection circuits should be such that the equipment continues to comply with the requirements of 4 2 of EN 41003 for TNV circuits and 2 3 of EN 60950 for SELV circuits after making connections between circuits NOTE The digimodem layout shows the two types of circuits INS175 5 3 Premier Elite Com300 amp Com2400 Installation Manual Digimodem Layout oecom Ain Oil Telephone r Connections ay TNV sey A im RJ11 Connector a TNV Connection Plug SELV Telephon
6. e Connections TNV Direct connection for telephone line see page 6 for wiring details RJ11 Socket TNV Alternative connection for telephone line Connection Plug SELV Plugs into digimodem socket on top right hand corner of control panel Operation The digimodems can be used to report system events to an Alarm Receiving Centre using Fast Format Contact ID or SIA Level 2 3 or to upload download control panel information using the Wintex UDL software and a PC In order to use the digimodems for uploading and downloading control panel information you will require a PC with Windows 95 98 NT XP Vista or 7 and an analogue modem that supports V 21 V 22 or V 22bis operation To obtain your copy of the Wintex UDL software please visit our website Communicator Operation When a reportable system event occurs the digimodem will seize the telephone line and dial the telephone number for the Alarm Receiving Centre once the receiver answers the call the following sequence of events will occur The digimodem will send a handshake signal If the handshake signal is acknowledged the digimodem will report the event to the Alarm Receiving Centre using Fast Format Contact ID or SIA Level 2 3 NOTE If the handshake signal is not acknowledged the digimodem will shut down and attempt to dial another telephone number 4 INS175 5 Premier Elite Com300 amp Com2400 Installation Manual Once the event has been successfully r
7. emier Com300 or Com2400 failed to function correctly Due to our policy of continuous improvement Texecom reserve the right to change specification without prior notice Premier is a trademark of Texecom Ltd INS175 5 11 Texecom Designed to Perform Texecom Limited Bradwood Court St Crispin Way Haslingden Lancashire BB4 4PW England Technical Support UK Customers Tel 08456 300 600 Calls charged at 3 36 pence per minute from a BT landline Calls from other networks may vary International Customers Tel 44 1706 233875 Email techsupport texe com Texecom Limited 2011 INS175 5 Q gt i SI british security industry association
8. eported to the receiver the receiver will send back an acknowledgement signal and the digimodem will shut down The digimodem will then return to its normal mode Modem Operation The digimodem will monitor the telephone line for an incoming ringing signal once the ringing signal is detected the following sequence of events will occur The digimodem will pick up the telephone line and establish a connection with the remote computer Once the connection is established the remote computer can be used to upload data from the control panel or download data from a PC Once the remote computer has finished uploading downloading it will tell the digimodem to hang up The digimodem will then return to its normal modePlugging on the Digimodem To install the digimodem proceed as follows 1 Isolate ALL power from the control panel AC Mains and Battery Do not continue if there is power still present on the control panel 2 Installing the digimodem with power still present on the control panel will seriously damage the digimodem and invalidate any warranty 3 Ensure that the board is the correct way up see picture below 4 Locate the 10 pin plug on the digimodem into the digimodem socket on the control panel and line up the mounting holes with the pillars in the base 5 Once all the holes line up screw the digimodem into place On the Premier 24 Plastic panel the digimodem locates onto pins
9. messaging ensure that the SMS service centre number is programmed in Radio SMS options this is normally 07860 980480 or 07785 499993 and does not normally need to be changed Note Calls to these numbers are charged at the normal rates for calls to mobile phones from a standard telephone line 6 To exit from the Com Port Setup menu press Gena INS175 5 7 Premier Elite Com300 amp Com2400 Installation Manual Programming the Com300 and Com2400 To program the Com300 or Com2400 proceed as follows 1 Enter into the Engineers Menu ay Ga 2 Select the Program Digi menu and press Cres e Select the required ARC set a or e Select the Protocol i e Fast format Contact ID SMS Messaging e Enter the Primary Number for the ARC or 1 Mobile phone number e Enter the Secondary Number for the ARC or 2 Mobile phone number Note SMS Text Messages will always be sent to both numbers e Enter the Account Number NOT required for SMS e Enter the number of Dialing Attempts minimum 1 e For Fast format select the Reporting channels e For Fast format select the Restoring channels e For Fast format select the Open Close channels e For all other formats select the Areas that will report events e For all other formats select the types of events that will be Reported e Select any Config Options that may apply 3 To exit from the Program Digi menu press Gena 4 Select the Digi Options menu and press Cres e Select Digi is Enabled e
10. n Manual Specifications Operating Voltage Current Consumption Quiescent When Active Communicator Protocols Modem Protocol Com300 Com2400 Telephone Numbers Dialling Formats REN Approval Operating Temperature Storage Temperature Maximum Humidity EMC Environment Dimensions W x H x D Packed Weight 9 13 7Vbc 25mA 80mA Fast Format Contact ID SIA Level 2 3 EasyCom Pager SMS Messaging Com2400 only V 21 300 baud V 21 V 22 or V 22bis 300 1200 or 2400 baud Up to 6 up to 24 digits each Pulse amp DTMF 1 0 CTR21 10 C 14 F to 55 C 122 F 20 C 4 F to 60 C 140 F 95 non condensing Residential Commercial Light Industrial Industrial 95mm x 65mm x 25mm 50g 10 INS175 Premier Elite Com300 amp Com2400 Installation Manual Standards C 2004 108 EC CE directive Hereby Texecom declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2004 108 EC Weee Directive 2002 96 EC WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier upon the purchase of equivalent new equipment or dispose of it E at designated collection points For more information see www recyclethis info RoHs Directive 2002 95 EC RoHS Compliant Hereby Texecom declares that thi
11. roval given to the devices and as a result the devices will cease to comply with the standards against which the approval was granted REN Rating As a guide to the number of devices that can be simultaneously connected to an exclusive line the sum of the REN values must not exceed 4 A BT telephone is assumed to have an REN 1 unless otherwise marked The Premier Com300 and Com2400 both have an REN 1 Overview The Premier Com300 and Com2400 digimodems are compatible with the Premier series of control panels These digimodems are connected to the control panel via a 10 pin connector located at the top right hand corner of the control panel Terminals are also provided to connect the digimodems to the Public Switched Telephone Network PSTN 2 INS175 5 Premier Elite Com300 amp Com2400 Installation Manual Digimodem Features 8 channel multi format digital communicator supporting Fast Format Contact ID SIA Level 2 3 and EasyCom Pager protocols 6 Alarm Receiving Centre telephone numbers up to 24 digits each Fully programmable reporting codes Contact ID amp SIA Level only 300 baud modem Com300 or 2400 baud modem Com2400 for uploading and downloading control panel information over a telephone line using the Wintex UDL software and a PC REN 1 Short Message Service SMS to mobile phones Com2400 ONLY Premier Series Control Panel lug on Digimodem ComISDN PC and Modem for Remote
12. s device does not contain lead mercury cadmium hexavalent chromium polybrominated biphenyls PBB or polybrominated depheny ethers PBDE in more than the percentage specified by EU directive 2002 95 EC except exemptions stated in EU directive 2002 95 EC annex This product is a Type B Moveable device and is suitable for use in systems designed to comply with EN 50131 1 EN50131 3 and PD6662 at Grade 2 and Environmental Class II COM300 amp COM2400 DIGI MODEMS comply with the requirements of EN50136 2 3 EN50136 1 1 and are suitable for use in systems designed for use with ATS levels 1 or 2 and environmental class 1 or 2 ie systems using notification options up to and including 2B With the PSTN functioning normally the ATS will comply with the required performance levels subject to the ARC being suitably equipped A These units may be used for Downloading Remote Servicing or SMS text messaging purposes COM2400 only in systems at ALL security grades Warranty All Texecom products are designed for reliable trouble free operation Quality is carefully monitored by extensive computerised testing As a result the Premier Com300 and Com2400 digimodems are covered by a two year warranty against defects in material or workmanship As the Premier Com300 and Com2400 digimodems are not a complete alarm system but only a part thereof Texecom cannot accept responsibility or liability for any damages whatsoever based on a claim that the Pr
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