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Telfort Mobile Internet Software User Manual

1. QURE 39 Securty TaD ai E ETT T 40 2G 3G HSPA AM Rod re d vae E P pid 40 General een een Me 40 Internet Protocol Tab E 40 e OO 41 ES 21 Device T 42 Dia SWOStIESs EUM T 42 Export Proliles ore dries tespentdoc da otatane ied uae 42 5 Locator ies 43 Import Profiles reo nter taxe o ER ER XE ER OR NOSE SE UNTERE UR ER CHR ET ERE RE GAMES IERAE 43 Preferentes aniran nne TIU ISI DIDI LLLI LS LOI IL OI 44 General Preferences Fab mee ET TL TT M 44 Connec Tabu otioso nto tte I x Ite tes ies idit digas udi uet dus ide dde dide de vac S 44 jb Eri TT 45 ROAMING ETT TITULUM EE 45 WindOW ree S 45 SMS TaD EUER 46 Restore COMMS Ural OM ARUBA MEAE UAR QURE Unga Uh cate eR obe RO a dun ex cdi uina CS DE UN Sn NE S RU 46 SetiPassWOId cii non tO UI t n n iudi isi id him ix egit id i 46 Personal Usage Ea sss es sss esses ss sess senses nenne 47 D tailed explanatiOniuss cad oerte cos Ru M At te pec mu ttn n Rd E dis O 47 The Help SERO EUER EE One enr Dun OR EOH SE NOE N ONIS QU URS CE ER CHEF EPERT CREE GR
2. 31612345678 Ue Enter your action code here Send Check balance Example use 103 to check your main balance etd Connection Usage Account Websites Checking Your Prepaid Balance If you are a Prepaid customer you can use the Account Tab to check the balance on your prepaid account If you have enabled prepaid from the Telfort Mobile Internet Software Settings menu you can access this information To do so select the Account Tab and click on the Check Balance button You will then see a notification in that area with your account balance You may access the Check Balance button only when a SIM is correctly inserted the PIN code is entered and you are connected to a home network see signal strength bars This option is unavailable when you are roaming so when you are connected to a foreign network Note Your modem or configuration may not support this feature 22 Enter Prepaid Promotion Code If you are a Prepaid customer you can use the Account Tab to enter Promotion Codes to perform various account actions and access Telfort account services Enter the code in the space provided and click Send You will then see a response to your request in that area This feature can also include topping up your Prepaid balance Ask your Mobile Network Operator or Service Provider which services are supported The Websites Tab The Websites Tab has been configured to launch some of your frequently used websi
3. HSPA 3C network Blue continuous LED Active connection via UMTS HSPA 3G network KPN Mobiel Internet Modem 905 The LED on the KPN Mobiel Internet Modem 905 has two different colors to show the different network types Each color of the LED equals a certain network type Green LED Connection with a GPRS 2C network e Blue Cyan LED Connection with a UMTS HSPA 3G network KPN USB Modem In the KPN USB Modem there is a multi color LED light which shows the status of the modem using different colors and flash signaling Red LED Error Status or Modem not ready yet busy starting up Green blinking LED Attached to GPRS or EDGE 2G network Green burning LED Active connection via GPRS or EDGE 2G network Purple blinking LED Attached to UMTS HSPA 3G network Purple burning LED Active connection via UMTS HSPA 3G network Blue burning LED Active connection via HSDPA network Light blue burning LED Micro SD memory card found and ready to use KPN USB Modem 2 The LED on the KPN USB modem 2 has two different colors to show the different network types Each color of the LED equals a certain network type Green LED Connection with a GPRS 2C network e Blue Cyan LED Connection with a UMTS HSPA 3G network KPN USB Modem 3 The LED on the KPN USB modem 3 has two different colors to show the different network types Each color of the LED equals a certain network type Gree
4. When finished click OK Connection Properties When you select a connection for editing or add a new connection the Connection Properties or Add Connection dialog is displayed and contains two tabs Applications lets you associate applications with the connection so they are automatically launched when the connection is established For further information about these settings see The Websites Tab General allows you to define the connection bearer type 2G 3G HSPA or Dialup LAN and WLAN connections are managed by your operating system and cannot be configured or saved in Telfort Mobile Internet Software Selecting the Properties button on the General tab displays a dialog specific to the selected connection bearer type on the General tab Therefore if 2G 3G HSPA has been selected from the Bearer list a dialog will open containing 2G 3G HSPA Bearer Settings These different bearer types and associated connection properties are described in the following sections Dial up Connection Properties 2G 3G HSPA Connection Properties 2G 3G HSPA Tab General Tab Internet Protocol Tab Proxy Tab PPP Tab Security Tab Dial up Connection Properties If you wish to define the connection properties for a Dial up connection proceed as follows Click on Settings Advanced Settings and Connections to open the Connections dialog Select the Dial up bearer you wish to edit and click Properties Edit necessary settings on t
5. You can also look up your Prepaid balance online It is possible that your modem or configuration does not support this functionality 65 Question 14 Can use the Mobile Internet Software on a Tablet ie iPad Answer 14 No at this moment the software can only be used in combination with a Windows or Apple computer See question 1 Question 15 What is my data usage regarding different internet services Answer 15 In the overview below indications can be found of the data usage of different internet services Multiply the amount of times you use a different service by the amount of MB s it uses and you will have the total number of MB s that you use Multiply the amount of MB s by the amount of Euro s you pay per MB and you will have an indication of the total costs of your data usage What Average usage Sending text e mail without attachment 0 01 MB Sending viewing email or newsletter in HTML lay out 0 05 MB Webpage with a few pictures 0 20 MB Webpage with a lot of pictures 0 25 MB Opening sending a Word document 0 50 MB Opening sending a Excel document 1 Listening to online radio per minute 1 MB Down Uploading photographs 2MB Opening sending a PowerPoint document 3MB Down Uploading a music file MP3 4MB Video streaming per minute in low resolution 8MB These averages are just an indication No rights can be derived from these numbers
6. which means that you are connected via a Cellular Network e Networks Settings es ELS LAN WiFi 26 3G Disconnect Connected 00 02 07 Telfort 3G Personal usage meter SX 0 NOTE The Telfort Mobile Internet software will automatically switch to the best fastest cheapest connection Connection Usage Account Websites technology LAN WLAN 2G 3G while you are working That will reduce the amount of data MegaBytes over 26 3G Mobile Networks so your mobile bill will be lower It can however happen that a data download process that was already running continues downloading over 2G 3G while the Software has already switched over to for example WLAN This can be for example a radio listening session or a file download To be absolutely sure that all new data goes in that case over WLAN you have to close down these running download sessions and start them again Which speeds can expect over 2G 3G Your Mobile Internet product Card or USB Dongle can register to various Mobile Networks with various Technologies and according Download and Upload speeds This is displayed with a clear indicator in the main screen of the Mobile Internet Software See the screenshots below here The speeds are depending on the type of Mobile Internet product Card or USB Dongle that you are using See the packaging of the product on which the specifications are printed Next to that the speed that you are experienci
7. 3 Compose your message in the Message field and click Send To delete a message Select the message you want to delete and click Delete To save edit or delete a text message draft Saveacomposed text message draft in the Drafts folder by clicking Save Editasaved text message draft by opening it from the Drafts folder Delete a saved text message draft by selecting it and then selecting Actions Delete Managing Contacts You can manage all of your messaging contacts used in Telfort Mobile Internet Software SMS To add a contact 5 Click on the SMS icon on the status pane Connection tab 6 Selectthe Contacts folder then click on the New button 53 7 Fill in the Name and Phone number fields 8 Click OK To edit a contact Click on the SMS icon on the status pane Connection tab Select the Contacts folder then select the contact Double click on the contact or click on the Edit button Make your changes in the Name and Phone number fields Click OK IET E Eo To delete a contact 3 Click on the SMS icon on the status pane Connection tab 4 Select the Contacts folder then select the contact you wish to delete 5 Click on the Delete button 6 Click Yes to confirm the deletion Importing and exporting contacts When you import contacts from any source the contacts are merged with any existing contacts in the SMS application if any duplicate contacts are found you are asked
8. for any reason you change your account status you can also manually edit this setting To enable and access the Prepaid account management tools select Enable Prepaid from the Settings menu You can then check your balance and top up your prepaid account using the Account tab Simply de select the Enable Prepaid menu option if you are a Subscription customer and wish to disable this feature 29 Advanced Settings Some of the Advanced Settings allow you to make changes that can affect the operation of the client so you should be careful when using them and only make changes in consultation with your system administrator or product support specialist For the same reason you may need to enter a password in order to access the Advanced Settings If this is the case ask your system administrator or product support for the password The Advanced Settings dialog allows you to edit the following options Connections Displays the Connections dialog which you can use to add modify and delete connections Default Devices Displays the Set Default Devices dialog which you can use to change Telfort Mobile Internet Software s default devices This dialog can also be accessed from the Telfort Mobile Internet Software s Settings menu Device Installer Displays the Device Installer wizard which guides you through the device selection and installation procedure Diagnostics Displays the Diagnostics dialog which provides access to a range
9. of diagnostic information Export Profiles Displays the Export Setup dialog which allows you to export and save your Websites Tab launch buttons for use with other installations of Telfort Mobile Internet Software Hotspot Locator Displays the Hotspot Locator dialog which lists all the WLAN hotspots to which you have access This dialog can also be started from the Telfort Mobile Internet Software s Networks menu Import Profiles Displays the Import Setup dialog which allows you to import saved Websites Tab launch buttons for use with other installations of Telfort Mobile Internet Software Preferences Displays the Preferences dialog which allows you to set various general application preferences Restore Configuration Displays the Restore Configuration dialog which lets you save and restore the Telfort Mobile Internet Software configuration to an earlier state Set Password Displays the Set Password dialog which lets you set password protection on the Advanced Settings dialog Personal Usage Meter Displays the Usage Meter Settings dialog which lets you set usage limits and enable warning notifications when you near those limits 30 Connections The Connections dialog lists all of your existing connections t Q e Restore Configuration Set Password 2 To add a new connection 1 Click on Settings Advanced Settings and Connections to open the Connections dialog 2 Click on Add to add new c
10. pd uU M tain ud nux DM DUCES en ND eR NOE 13 Send and Receive Text Messag es seco oret rei netta ee a eR ea sania SER VIR SENI E PEN Er mE PHET EU CM Hn 13 System Way iioc tos utaps chet oth oie ip beds 13 The Telfort Mobile Internet Software vesc poses pese pesos n EEEE SANAE AREAN N 13 The M nu EE 14 The File UR FUN awn 14 Th Networks cire open Ren Esa UURE 15 The Settings treo rtr orta vnda AN cla lota 16 uirium EUIS 17 Feature Tabs Puede ies tute qu E REFER VP US dU Qe eene LIO duce buda 18 Connection Tab 18 Usage TAD MUTET 19 Current SESSION oos ae ca xh osx EROR ERIDRESRI E ADUR NIRE NOR 20 Connectiom HIStory 22 The Account Tab s oiii ths es dum eto etu taie ttu iate 22 Checking 22 Enter Prepa
11. Locator Result Area Region 4 City Category Description NL Amsterdam Cafe Cafe De Jaren l Amsterda Cafe Cafe De k NL Amsterdam Cafe Cafe Krull NL Amsterdam Cafe Caffe Ristretto NL Amsterdam Cafe Grand Cafe Praxis Asd 20 NL Amsterdam Hotel AC Restaurant amp amp Hotel Amsterdam NL Amsterdam Hotel Banks Mansion NL Amsterdam Hotel Campanile Hotel Amsterdam NL Amsterdam Hotel Hotel Atlas NL Amsterdam Hotel Hotel de L Europe NL Amsterdam Hotel Hotel Toren 4 Hotspot Details Description Cafe De Kroon Address Rembrandtplein 17 1017 CT Amsterdam GPS Coordinates 52 356254 4 897084 Web address perator name KPN HotSpots The Hotspot Locator displays hotspot location information supplied by your mobile operator Hotspots are the public access WLAN networks available in many hotels airports stations caf s and so on You can access the Hotspot locator by either selecting Networks Hotspot Locator or by selecting Settings Advanced Settings Hotspot Locator To use the hotspot locator to find out what hotspots are available in a particular location select the Country Region and City you are interested in and then click Search If you wish you can narrow the search by selecting a Category as well before you click Search The hotspots that match your search criteria are listed in the Result Area Selecting one of the items in this list displays further information about the hotspot addres
12. Personal Usage Meter Settings opens the Usage Meter Settings dialog where you can set limits or thresholds for your data usage To set usage thresholds select the checkbox to Enable data usage thresholds and enter the amount you wish to set as your limit in the Usage threshold in MB filed Usage meter settings 2G 3G HSPA d Biling Period Start Date 2011 101 jv want to receive wamings at the following times 25 50 75 100 Usage threshold in MB If you are a Subscription customer the Start date for the tracking period can be edited to reflect the first day of your billing cycle If you are a Prepaid customer the Start date for the tracking period cannot be edited To select the frequency in which you receive notifications select the checkboxes for the corresponding increments you wish to be notified For example if your limit is set at 100MB and you select 5096 you will receive a warning notification when you are 5096 through the 100 MB or after using 50 MB of data 47 Detailed explanation You can follow your data usage with the graphical representation of the personal usage meter in the main screen Networks Settings ues nos LAN WiFi 26 3G Disconnect Connected 00 03 32 0 3G Personal usage meter 0 When your total data usage is 2596 of your pre set data limit so 25 MB in this case you will get a warming message Con
13. R PIN Management ed Auto Connect 5 Enable Prepaid Advanced Settings 0 Personal usage meter 0 Connection Usage Account Websites 16 The Help Menu This menu contains the following options Help Displays help about Telfort Mobile Internet Software User Guide Opens the complete User Guide document Getting Started Opens the complete Getting Started document Diagnostics Displays information about your configuration to help diagnose Telfort Mobile Internet Software About Displays version information about Telfort Mobile Internet Software e Networks Settings tud Lom LAN Wifi 2G 3G Help User Guide 0 illi lE oa L i Diagnostics About Personal usage meter Connection Usage Account Websites 12 he Feature Tabs The Feature Tabs on the Telfort Mobile Internet Software are as follows Connection Usage Account Websites Connection Tab The Connection Tab displays the following Connection Type indicators that highlight the connection method currently in use LAN WLAN 3G HSPA and others that are available for connection If a Connection Type is not available for use it is not highlighted nor can you select it The current WLAN and 3G signal strength is also indicated here Internet Software and the network name home network A 3G HSPA status message that either describes any action currently being performed by Telfor
14. REE RI 50 SMS Text Messaging ccccccccccccccecncsncscesnseccecscncceccceccescceccssccsassssescsneseeccnescsccscscsccesas 50 Messaging FUNCIONS sssaaa 51 Managing QU RU AUD ER LUN RC AIRE 53 Glossary of Terris i oio ER EE ERR DEREN VERRE TAE ROSE PPS OPE ORE SERE PERO OUR OG ER Pe ES EORR E Ye PEERS 54 Guarantee Terms and conditions ccccceccccccceccecccccceccescceucesccessescsesseccsecssecseccsecseses 60 Frequently Asked Questions cccccccccscceccccccecceccceccceccsccesceessesceeesesssessescsecsesesecsescseeees 61 Welcome The underlying help topics explain the features and functionality of the Telfort Mobile Internet Software Introduction The Telfort Mobile Internet Software is a tool that helps you manage your connections on the go It is pre configured with the information you need to connect to your operator s cellular and wireless networks The Telfort Mobile Internet Software lets you scan for WLAN and cellular networks and incorporates a hotspot database that you can use to discover the addresses of WLAN hotspots in the vicinity It also helps you to be automatically connected to the best and fastest network at any place and time For example a WLAN Access Point or WiFi hotspot can be faster and cheaper then a cellular network You can use The Telfort Mobile Inte
15. Settings Preferences and select the Roaming tab to set thresholds that you can use to limit your network usage when roaming When you reach a threshold you have set a warning message is displayed Check Your Roaming Status You can check your roaming status at any time by looking for the roaming indicator in the Telfort Mobile Internet Software Send and Receive Text Messages You can send and receive text messages and manage SIM card contacts from your PC using Telfort Mobile Internet Software s built in SMS application which you can start by clicking on the Envelope icon in the Telfort Mobile Internet Software See SMS Text Messaging for further details System Tray Icon An Telfort Mobile Internet Software icon is displayed in the system tray if the Telfort Mobile Internet Software has been hidden minimized To display the software double click on the icon To terminate Telfort Mobile Internet Software right click on the icon and select Exit from the menu The Telfort Mobile Internet Software The Telfort Mobile Internet Software contains a standard Windows Menu Bar at the top and Feature Tabs below The two buttons in the top right corner of the software can be used to minimize the software to a system tray icon and to terminate the software 13 he Menu Bar The Telfort Mobile Internet Software Menu Bar contains the following menus The File Menu This menu contains the following options Exit Terminates Telfor
16. Software Get Online Manage SIM Card PINs Locate New WLAN Networks Access a Home Office WLAN Network Check Your Network Usage Set Network Usage Thresholds Check Your Roaming Status Send and Receive Text Messages What do the LED colors mean Each device Mobile Internet Card or Mobile Internet Modem Dongle is on the outside equipped with a multi color LED that displays with certain colors to communicate what state the device is currently in These are the currently supported devices in this version of the Telfort Mobile Internet Software You can find the type of modem that you are using on the packaging or on in the modem housing KPN Mobiel Internet Kaart 810 Option Globetrotter MAX HSUPA KPN Mobiel Internet Kaart 820 Huawei E870 KPN Mobiel Internet Modem 802 Huawei E270 KPN Mobiel Internet Modem 804 Huawei E180 KPN Mobiel Internet Modem 904 Option GT iCON 505M KPN Mobiel Internet Modem 905 Huawei E367 KPN USB Modem ZTE MF628 KPN USB Modem 2 Huawei E1780 KPN USB Modem 3 ZTE MF190 Hi USB Modem ZTE MF628 Hi USB Modem 2 Huawei E1780 e Hi USB Modem 3 ZTE MF190 Telfort USB Modem 2 Huawei E1780 Huawei E160 Huawei E1750 KPN Mobiel Internet Kaart 810 The LED on the KPN Mobiel Internet Kaart 810 has three different colors to show the different network types Each color of the LED equals a certain network type Red LED Connection with a GPRS 2G network Blue LED Connection w
17. Telfort Mobile Internet Software User Manual e Networks Settings Windows version 3 0 LAN WiFi 26 3G Disconnect Connected 00 01 30 Birdstep BEC 2 9 Telfort ull November 2011 Contents jul 4 succes nanen eE EE EEN 4 Getting Started PT 5 What do the LED colors mean cccccccccecccecceccceccecccecceecceccesceescessseesesssecseccsecsescsecsenes 5 Start the Telfort Mobile Internet Software 9 Get online SERERE RES ES ER EORR TUNE EE SEP APRES EORR PS SEE ooo Poo Pe eeu ERR ESAE 10 E ITI m EU TEE 10 IE MUI m 10 Cellular Network 20 30 2 do Stasi ud QU TERR Ote eR ahaa UR phen eb pesa a E E E 11 Which speeds can l expect over 26 39 ocio cus RR ERO UEK V XQ ea Hd KM UE ad CER 11 Manage SIM Card dise m 12 Locate New WLAN INGEWORKS dan dace 12 Accessia Home Office akan anes Me REN REGE 12 Check Your Network Usage ane eto esa Rena 12 Set Network Usage Thresholds 27 boton e SPON E CERES UBER RYE TES PR E EUREN ENTRE 13 Check Your Roaming Status sce noon oca cad xeu den A
18. ab launch buttons This can be useful if you have installed Telfort Mobile Internet Software on a new computer To import saved Websites Tab items 1 Select Settings Advanced Settings Import Profiles 2 Enter the name ofthe file you want to import in the Select file field or else click on the Browse button and search for the file using the displayed Open dialog 3 Click OK The file you select must be a correctly formatted Telfort Mobile Internet Software configuration import export file as created by the Export Profiles function 43 Preferences The Preferences dialog allows you to set a variety of general application preferences You can access and configure various settings using the following tabs General Tab Connect Tab WLAN Tab Roaming Tab Window Tab SMS Tab General Preferences Tab You can edit the following using the General Preferences tab Auto start Check this option if you want Telfort Mobile Internet Software to be automatically started after system boot Automatically select devices at start up Check this option if you want Telfort Mobile Internet Software to automatically select devices on start up View selection dialog if auto selection fails Check this option if you want Telfort Mobile Internet Software to display a device selection dialog if start up device selection fails Automatically select default device at Plug and Play Check this option if you want Telfort Mobile Internet Soft
19. ator 5 HotSpots Account Manager WLAN Scanner Network Mode gt 3G Only Personal y 36 Preferred 0 Connection Usage Account Websites Select Network Mode from the Networks menu to switch between 3G Preferred 3G Only or 2G Only network selection You may sometimes wish to switch to a network other than the one selected by Telfort Mobile Internet Software for reasons of cost or quality To selectthe network type 1 Click on Networks Network Mode 2 Select 3G Only or 3G Preferred or 2G Only The Settings Menu This menu contains the following options PIN Management Displays the Manage PINs dialog which you can use to enable and disable the PIN code security checks on SIM cards Auto Connect If you select Auto Connect a connection will be made automatically when the application is launched Enable Prepaid If you select Enable Prepaid you can check your balance using the Account tab Advanced Settings Displays the Advanced Settings dialog which provides access to a collection of advanced configuration dialogs Some of these dialogs the more commonly used ones are also accessible from other menu options Note that this menu option may be password protected in this case a password prompt is displayed and the Advanced Settings dialog will not be displayed unless you enter the correct password PIN Management Under normal circumstances each time a cellular device with a SIM card is inserted you will be
20. ch day during the selected period for a selected bearer or all bearers You can filter the time period and traffic type from the pull down menus in the upper right hand corner The time period options are Today This week Last 7 days Current month e Last 30 days e Previous month file Networks Settings Eum RON Current sessi History Usage Meter Settings 160000 140000 Today Reset 120000 _ 100000 National traffic 4 20000 60000 40000 Upload 2 MB Download 137 5 9 Time online Bm3s n Download Connection Usage Account Websites The traffic type options are National traffic use on your provider s network Roaming traffic any use outside of your provider s network that could incur roaming charges Total traffic all usage on all network types 21 The Account Tab The Account Tab lets you access your Mobile Internet account Clicking Login opens your default Internet Browser and allows you to login and access basic account maintenance tools and services If you are a Prepaid customer and have selected the Enable Prepaid option from the Settings menu you may also access the following account services directly Check your Balance Enter Prepaid Promotion Code Networks Settings Help Login to access your mobile internet account Logi gin Your account type is Prepaid Your Mobile Number
21. d in the dongle in the right way Question 5 The software starts correctly In the screen it says Ready to connect but if press the connect button nothing happens and eventually get an error message Answer 5 First wait for about 1 minute and try again to click the Connect button Do you have a Prepaid data plan Check if the option Prepaid is switched on as follows 1 Start the Mobile Internet Software and choose the tab Connection 2 Choose Options from the menu and tick Enable Prepaid 3 Check in the Account tab if it says Your account type is Prepaid If you have a subscription check that Prepaid is switched off Question 6 How can see which type of connection is active on my Mobile Internet Software Answer 6 The Mobile Internet Software shows you the type of connection it has LAN WiFi or 2G 3G The icon that is highlighted shows you which connection is active LAN means you are connected by a cable WiFi or WLAN means you have a wireless connection either with a home or business network 26 3G means that you are connected to a mobile network A mobile internet connection is set up by clicking the connect button in the top right hand corner of the main screen tab Connection of the Mobile Internet Software 62 The software automatically chooses the best quickest cheapest connection type LAN WiFi 2G 3G while you can continue using internet This means that yo
22. de to unblock it Contact the customer service center for information about your PUK code Question 8 reach the limit of my Mobile Internet bundle very quickly What can I do Answer 8 When you reach the bundle limit of your Mobile Internet subscription very quickly there are a number of things you can do Make sure that you use a home or corporate network over WiFi as much as possible Limitthe use of streaming video e g YouTube or audio as this uses relatively many MB s 63 Tryto do as many updates as you can your home or corporate network over WiFi and or switch off your automatic updates e It can be useful to switch to a subscription with a bigger data bundle Question 9 What does Internet on your Laptop or Tablet cost within the Netherlands Answer 9 You can view the current tariffs of your Mobile Internet Subscription on the website of your provider or you can contact the customer support center Question 10 What does internet on your Laptop or Tablet cost outside the Netherlands Answer 10 Different tariffs apply for the use of your Mobile Internet Subscription outside rather than inside The Netherlands Warning Costs made outside The Netherlands are not part of your Mobile Internet Subscription but will be charged separately Tips 1 Switch off the automatic updates of applications like Windows Update and Virus scanners before going abroad This might prevent you from
23. e Proxy server for addresses beginning with Enter the names of any domains for which you do not requests to be routed via a Proxy The domain names must be separated by semicolons for example www mycompany com www yourcompany co uk Security Tab The Security tab has settings for your 2G 3G or Dialup security Enable firewall This option is only available Windows XP Check it to enable the Windows XP firewall on the connection Authentication Select the required authentication protocol if any from one of the displayed options PAP SPAP CHAP MS CHAP Your network manager or provider should tell you which of these options to select If you select an authentication protocol then you will need to Either enter your login credentials into the Username Password and Confirm Password fields Your credentials are stored in encrypted form Orcheckthe Prompt for username and password option You will then be required to enter your Username and password at connection time 2G 3G HSPA Tab You may edit the following 2G 3G HSPA settings on the 2G 3G HSPA tab Access point name Enter the name of the access point to be used for GPRS connections PDP type Select either IP or PPP Most terminals and networks only support IP Use data compression Check this option to enable data compression Use header compression Check this option to enable IP header compression Remove RAS connection on disconnect Check t
24. e tab Usage and then in Usage Meter Settings Note You have to enter a start date This date has to correspond to the dates on your bill Tick the box Enable data usage threshold and enter the amount of MB s you want as your limit the box Usage threshold in When you have a subscription you can change the Bill Period Start Date in the first day of the period over which you receive a bill If you are a prepaid customer you cannot change the Bill Period Start Date Setting Warning Thresholds The intervals at which you receive warnings can be set by ticking the corresponding boxes E g If you have set the total number of MB s in your subscription on 100 and you tick the box 5096 you will receive a warning after 5 5 which is 5096 of 100MB Question 13 How can a Prepaid customer request his balance with the Mobile Internet Software Answer 13 If you are a Prepaid customer you can use the tab Account to request your balance In the menu click Settings and tick Enable Prepaid to switch the software to Prepaid this will only work if you have a Prepaid SIM card When you click the button Check Balance in the tab Account you will receive a message containing your remaining balance Note You can only use the button Check Balance if you inserted your SIM card correctly you have entered the PIN code and you are connected to a Mobile Network 2G 3G see the signal strength bars
25. ed application is established the integrated application is automatically started Internet Protocol IP The basic protocol governing exchange of data between computers across the Internet IP See Internet Protocol 27 IP address A numerical address with the form nnn nnn nnn nnn used to uniquely identify a host computer within an IP network LAN See local area network local area network LAN A high capacity network covering a small geographical area profile A list of connections ordered by preference You can define several profiles for use in different contexts different loca tions for example one of which is marked as the active profile When you connect to the Internet using Telfort Mobile Internet Software it tries to connect using one of the connections in the active profile starting with the first in the list Service Set Identification SSID An identifier or name that uniquely indentifies a WLAN SSID See Service Set Identification task A task associates an integrated application and or a profile with an application launch button in the Telfort Mobile Internet Software When you click on the button a connection in the associated profile is established and the as sociated application is launched task button See application launch button UMTS See Universal Mobile Telecommunications System Universal Mobile Telecommunications System UMTS A third generation 3G mobile or cell
26. efer to The Websites Tab section for more information on setting and configuring Launch Applications 13 Once the connection has been configured click OK To modify an existing connection 1 Click on Settings Advanced Settings and Connections to open the Connections dialog 2 Select a connection from the list and click on Properties 3 Modify any configuration information on the General and Websites tabs Note that some of your system s default connection configurations cannot be modified 4 Click OK To delete an existing connection select a connection from the list and click on Delete A dialog will appear asking you to confirm the deletion and proceed To import a connection definition from a Windows RAS connection click on Import To add a connection to the active profile for more information on profiles see Profiles click on Add to profile Select a connection from the Available Connections pane then click on the arrow button to move it to the Selected Connections pane The Selected Connections can be moved using the Up and Down buttons the top connection in the list is the preferred connection If the preferred connection is unsuccessful the next connection in the list is tried and so on On the Websites tab you can add or modify any launch applications to be associated with that particular 37 connection Refer to The Websites Tab section for more information on setting and configuring Launch Applications
27. enarios Use a Proxy server check this option if you want to use a Proxy server for outgoing HTTP connections You must then enter the IP address of the Proxy server and the port number to use in the Address and Port fields Bypass Proxy server for local addresses check this option if you do not want to use the Proxy server for internal HTTP traffic Advanced click on this button to display the Proxy Settings dialog which you can use to specify your use of Proxy servers in more detail Advanced Proxy Settings If you are editing Dial up or 2G 3G HSPA connection properties and you opt to Override local Proxy settings you may edit the following by clicking on the Advanced button in the Proxy tab HTTP These fields contain a copy of the address and port number entered into the Address and Port fields in the Proxy tab on the main bearer settings dialog If you change the settings here they will also be changed on the Proxy tab By default this Proxy address and port number will be used for all requests If however you uncheck Use same 39 Proxy for all protocols then they will only be used for ordinary HTTP requests e Secure If you uncheck Use same Proxy for all protocols then you will need to enter a Proxy address and port number in these fields for use with secure HTTPS requests Use same Proxy for all protocols Uncheck this option if you want to use different Proxy servers for HTTP and HTTPS requests Do not us
28. for a bearer 1 Click on Settings Advanced Settings and Default Devices to open the Default Devices dialog 2 Selectthe desired bearer type from the list of bearer types 3 Click on Change 4 Selectthe required device from the displayed list of available installed devices Note that the list may include devices that are not currently connected to the PC 5 Click OK 41 Device Installer The Device Installer wizard guides you through the device selection and installation process for that specific device 1 Click on Settings Advanced Settings and Device Installer to launch the Device Installer wizard Click Next to proceed Selectthe device to be installed from the list of supported devices Selectthe connection method if necessary Bluetooth Infared serial Click Next to proceed UU N A dialog will display informing you of any additional actions required to completed the device installation or to confirm that the device was successfully installed 7 Click Finish to close the Device Installer wizard Diagnostics The Diagnostics dialog provides a range of diagnostic information including a log file general information about the PC on which the software is installed plus hardware and software information relevant to the operation of Telfort Mobile Internet Software It also provides shortcuts to various Windows Control Panel tools that can be useful when troubleshooting The dialog contai
29. he Find WLAN Networks dialog See Find WLAN Networks for further details Access a Home Office WLAN Network To set up access to a WLAN network in your home or office 1 Goto your home office 2 Ensure the WLAN device is enabled or turned on The image on the Telfort Mobile Internet Software WLAN button will be highlighted if a WLAN connection is possible at that time 3 Click on the WLAN button or select Networks WLAN Scanner to display a list of all accessible WLAN networks in the Find WLAN Networks dialog Note that the list may contain several networks if you have close neighbors with WLAN networks 4 Select your desired network from the Find WLAN Networks list and click on Connect If the network is encrypted you must first enter a Security Key to connect Telfort Mobile Internet Software will store the security key for future connections to this network If your network is a hidden network that does not broadcast its SSID then it will not appear in the Find WLAN Networks list Check Your Network Usage You can click on the Usage history tab in the software to check up on your network usage See The Usage Tab for further details 12 Set Network Usage Thresholds Select Settings Advanced Settings Thresholds and setthe desired threshold in MB as well as the frequency in which you wish to receive warning notifications you are nearing that threshold For calculation 1MB around 1000 kB Select Settings Advanced
30. he following tabs e Dial up Enter the Phone number to call in the space provided Check the Remove RAS connection on disconnect option if you want the RAS connection created during connection establishment to be removed on disconnection General e Internet Protocol e Proxy 38 e PPP Security 4 Click OK 2G 3G HSPA Connection Properties If you wish to define the connection properties for a 2G 3G HSPA connection proceed as follows Click on Settings Advanced Settings and Connections to open the Connections dialog Select the 2G 3G HSPA bearer you wish to edit and click Properties Edit necessary settings on the following tabs 2G 3G HSPA General e Internet Protocol Proxy PPP Security Click OK Proxy Tab If you are editing Dial up or 2G 3G HSPA connection properties you may edit the following settings via the Proxy tab Override local Proxy settings check this option if you want to override local Proxy settings and specify a Proxy server here The Proxy server parameter group is then enabled Automatically detect settings check this option if you want Proxy server settings to be automatically detected and configured on a per connection basis Use automatic configuration script check this option if you want to use a PAC configuration script You must then enter the URL of a server containing the script into the Address field This option is useful in some corporate remote access sc
31. high costs 2 The dashboard of the Mobile Internet Software will show you which network you are using Question 11 How can select a network with my Mobile Internet Software in and outside The Netherlands Answer 11 When you set up a data connection in The Netherlands or abroad the Mobile Internet Software will automatically select a network When more than one UMTS GPRS network is available you can also select a network manually In some cases this can be useful regarding cost on or the quality of the network How to select a network 1 Start the Mobile Internet Software and select the tab Connection 2 Chose the menu Networks and then Network Selection 3 Here you can make a chose between automatic or manual network selection 64 Select Manual Choose Select network to open the window Change Network Operator Select your preferred network and click Change Operator Click OK e ON a Warning When using internet outside The Netherlands different tariffs apply Question 12 How can view the data usage have done with my dongle and set a limit on my usage Answer 12 The Mobile Internet Software contains a useful tool with which you can keep track of your data usage You can set your own data bundle limit in the software and add warnings which will warn you during your usage The main screen of the software contains a clear usage meter All settings can be found in th
32. his option if you want the RAS connection created during connection establishment to be removed on disconnection General Tab You may editthe following Dial up 2G 3G HSPA settings on the General tab Show modem lights Check this option if you want a connection icon to be displayed in the windows system tray indicating that a connection has been established and providing access to connection status information Internet Protocol Tab You may editthe following Dial up 2G 3G HSPA settings on the Internet Protocol tab Obtain an IP address automatically Select this option if your network assigns IP addresses automatically from a DHCP or Radius server This is usually the case so if in doubt choose this option 40 Usethe following IP address Select this option if your network manager has supplied you with a fixed IP address Enter the IP address Subnet mask and Default gateway address supplied by your network manager Most networks support assigning IP and DNS address details automatically via either a DHCP or Radius server In that case the default settings for automatic assignment are recommended In some cases however it may be required to assign IP and DNS address information manually Obtain DNS server address automatically Select this option if your network supplies a DNS server address automatically This is usually the case so if in doubt choose this option Usethe following DNS server address Selectthis optio
33. id Promotion Code E ERR E osa sa 23 The Websites 23 DLDCS X pm 24 The Networks Menu ccccccscscnssccscnssntccsencceccenccecceccceccssssscsssnsssseensenseessecceccesccsscsecsens 24 isse eciam 25 Hotspot LOCALON qnae EE AS AANI ERA AANA ARREA RA R NE ERE 26 5 S 27 Network MOde xs UU 28 The Settings Menu 28 PIN Mana Ome Mt a A A 29 Auto en ppl UTILI 29 Enabling Prepaid eee TE 29 Advanced Settings 5 EH ERE ERRARE ERR SES ADU REPE ERES EE PE EE RR ERR POR SeS EIE RO SESS E SR E TRE ERES 30 CONNECTIONS TT IU 31 Connection Properties ceccecccsccccccccccscceesccesccceeccseseeeeseseeseseeeesesesseeeeeeseseesesescesenesees 38 Dial up Connection Properties te oce eto ete ae eter etu eda tid ee qual etae etre sa em PvE 38 26 3G HSPA Connection Properties 39 Proxy UIS GRIS ERES ERES case 39 Advanced Proxy Settings eiie tpe E
34. is option if you want to export all of the application launch buttons from your current Telfort Mobile Internet Software configuration 4 Export only selected tasks Choose this option if you want to export specific items such as an e mail or VPN configuration 5 Click OK 6 Specify the file name and location to save the configuration Refer to the Import Profiles section to learn more Hotspot Locator The Hotspot Locator displays hotspot location information supplied by your mobile operator Hotspots are the public access WLAN networks available in many hotels airports stations caf s and so on You can access the Hotspot locator by either selecting Networks Hotspot Locator or by selecting Settings Advanced Settings Hotspot Locator To use the hotspot locator to find out what hotspots are available in a particular location select the Country Region and City you are interested in and then click Search If you wish you can narrow the search by selecting a Category as well before you click Search The hotspots that match your search criteria are listed in the Result Area Selecting one of the items in this list displays further information about the hotspot address phone number web address and so on Click Reset to delete your search results and start a new search Import Profiles The Import Profiles or Import Setup dialog allows you to import a previously exported and saved Telfort Mobile Internet Software Websites T
35. ith a UMTS HSPA 3G network e Red LED Connection with a EDGE network KPN Mobiel Internet Kaart 820 The LED on the KPN Mobiel Internet Kaart 820 has two different colors to show the different network types Each color of the LED equals a certain network type Green LED Connection with a GPRS 2C network e Blue Cyan LED Connection with a UMTS HSPA 3G network KPN Mobiel Internet Modem 802 The LED on the KPN Mobiel Internet Modem 802 has two different colors to show the different network types Each color of the LED equals a certain network type Green LED Connection with a GPRS 2C network e Blue Cyan LED Connection with a UMTS HSPA 3G network KPN Mobiel Internet Modem 804 The LED on the KPN Mobiel Internet Modem 804 has two different colors to show the different network types Each color of the LED equals a certain network type Green LED Connection with a GPRS 2C network e Blue Cyan LED Connection with a UMTS HSPA 3G network KPN Mobiel Internet Modem 904 The LED on the KPN Mobiel Internet Modem 904 has two different colors to show the different network types Each color of the LED equals a certain network type e Red LED Powering up unregistered scanning or PIN required Red blue blinking LED Firmware crash Green blinking LED Registering to GPRS or EDGE 2G network Green continuous LED Active connection GPRS or EDGE 2G network Blue blinking LED Registering to UMTS
36. l in seconds Specify how long you want Telfort Mobile Internet Software to wait between re connection attempts Max connect tries Specify the number of times you want Telfort Mobile Internet Software to try to reconnect Unlimited connect tries Check this option if you want Telfort Mobile Internet Software to try to reconnect indefinitely WLAN tab You can edit the following using the WLAN tab Auto scan for wireless networks Check this option if you want Telfort Mobile Internet Software to periodically search for new WLAN networks Intervals between scans in minutes Specify how frequently you want to search for new WLAN networks Popup dialog when networks are found Check this option if you want Telfort Mobile Internet Software to display a dialog whenever a new network is discovered Roaming tab You can edit the following using the Roaming tab Use roaming threshold Check this option if you want Telfort Mobile Internet Software to warn you of your data usage while roaming This means that you can keep track of your network usage and avoid high costs There are two types of roaming thresholds e Thresholds set to warn at intervals based on data usage e Thresholds set to warn at intervals based on estimated cost Which of these two methods that will be used is determined by the data supplied by your operator If your operator has supplied a pricelist reaming thresholds will be set based on estimated cost Te
37. lfort Mobile Internet Software will then take the price for the network you connect to and calculate the estimated cost A warning will be displayed each time you reach the threshold value you set If your operator has not supplied a pricelist you will only be able to set a threshold based on megabytes You can setthe warnings to occur after 1 megabyte transferred or higher Window tab You can edit the following using the Window tab Always on top Check this option if you want Telfort Mobile Internet Software window to be displayed on top of all other windows Window startup size Select how you want Telfort Mobile Internet Software window to be on start up expanded or minimized 45 SMS Tab You can edit the following using the SMS tab Show Operator SMS notifications Check this option to receive SMS messges from your operator Notify when new SMS arrives Check this option to receive a pop up notification when a new SMS message is received Play sound when new SMS arrives If you wish to receive notifications for new SMS messages you can also opt to select a sound for that notification from the list of sound files provided Restore Configuration The Restore Configuration dialog allows you to Restore Telfort Mobile Internet Software s original configuration or to restore other earlier configurations that you have saved by setting restore points Set restore points in order to save a working configura
38. memory 100 MB free hard disk space Apple Mac OS X 10 4 of higher USB port 1 GB RAM memory 100 MB free hard disk space Question 2 Why doesn t the installation of the software work Answer 2 Check e Ifyou have enough administrator rights on your computer e If your virus scanner is not blocking the installation Temporarily disable it if this is the case e If your firewall is not blocking the installation Temporarily disable it if this is the case If the installation program does not run automatically look for the drive your computer has assigned to the dongle i e D E F and start the Setup exe on this drive Question 3 The installation of the software was successful but why can t the software find a network Answer 3 It can occur occasionally that the installation is not completely finished yet Try the following 61 Take the dongle out of the USB port Replace the dongle in the port after 5 seconds e Place the dongle in another USB port on your computer Turn your computer Off and On again e Goto Control Panel Hardware Device Manager and check here whether there are any hardware problems that are reported by yellow triangles If this is the case right click on these and choose Update Driver Software Question 4 The software does start but it says that the SIM card is not found followed by No service Answer 4 Check if the SIM card is inserte
39. n LED Connection with a GPRS 2C network e Blue Cyan LED Connection with a UMTS HSPA 3G network Hi USB modem In the Hi USB Modem there is a multi color LED light which shows the status of the modem using different colors and flash signaling Red LED Error Status or Modem not ready yet busy starting up Green blinking LED Attached to GPRS or EDGE 2G network Green burning LED Active connection via GPRS or EDGE 2G network Purple blinking LED Attached to UMTS HSPA 3C network Purple burning LED Active connection via UMTS HSPA 3G network Blue burning LED Active connection via HSDPA network Light blue burning LED Micro SD memory card found and ready to use Hi USB Modem 2 The LED on the Hi USB Modem 2 has two different colors to show the different network types Each color of the LED equals a certain network type Green LED Connection with a GPRS 2G network e Blue Cyan LED Connection with a UMTS HSPA 3G network Hi USB Modem 3 The LED on the Hi USB modem 3 has two different colors to show the different network types Each color of the LED equals a certain network type Green LED Connection with a GPRS 2C network e Blue Cyan LED Connection with a UMTS HSPA 3G network Telfort USB Modem 2 The LED on the Telfort USB modem 2 has two different colors to show the different network types Each color of the LED equals a certain network type Green LED Con
40. n if your network manager has supplied you with fixed DNS server addresses Enter the supplied addresses in the Preferred DNS server and Alternate DNS server fields Preferred WINS server Enter the IP address of the preferred WINS server that is to be used for resolving NetBIOS names Alternative WINS server Enter the IP address of an alternate WINS server that is to be used for resolving Net BIOS names ifthe preferred WINS server is not available DNS Suffix Enter a DNS suffix that will be appended to any unqualified host names used on this connection If for example the user tries to access a host called xyz and a DNS suffix of mycompany com has been specified the host actually searched for will be xyz company com The suffix is only appended to unqualified host names that is host names that do not already include a DNS suffix PPP Tab You may set PPP parameters for Dial up 2G 3G HSPA settings on the PPP tab should it be necessary to use non default settings to connect to a corporate network for example Please consult your network administrator or Windows Support Center if you need to configure these settings Default Devices The Default Devices dialog lists Telfort Mobile Internet Software s default devices to be used when connecting to a particular bearer Telfort Mobile Internet Software automatically selects a default device for various bearers during device installation To set or change the default device
41. n or the date of purchase whatever date is later if and when used in a proper way Batteries shall be guaranteed for a period of six months Notwithstanding statutory rights during the period of this guarantee any components of the unit which are proved to be faulty or defective in manufacture will be exchanged or repaired free of material charges and free of labor charges if repaired directly by Telfort Your purchase has not been properly used in the event it isneglected isused imprudently recklessly and or incompetently e isin violation of instructions in the user manual or instructions provided by the manufacturers or Telfort has been connected installed used and or combined with other products If your purchase does not function properly please contact a Telfort shop You ll find the nearest Telfort shop and the opening hours on www telfort nl Telfort will require proof of purchase in order to ascertain when and where you have purchased the specific product 60 Frequently Asked Questions Question 1 What can do with a Dongle Answer 1 A Dongle is a USB Modem with which you can send emails and use the internet whenever you have a Mobile Internet on your Laptop subscription Put the dongle in a USB port on your computer It will fit on any laptop or desktop with a USB port Your computer must fulfill the following requirements Microsoft Windows XP SP3 Vista or Windows 7 USB port 1 GB RAM
42. nection Usage Account Websites pop up informing you about this A Notification Your accumulated data volume has reached 25 of the usage limit When your total data usage is 50 of your pre set data limit so 50 MB in this case you will get a warming message pop up informing you about this A Notification Your accumulated data volume has reached 50 of the usage limit When your total data usage is 75 of your pre set data limit so 75 MB in this case you will get a warming message pop up informing you about this When your total data usage now passes your pre set data limit so 100 MB in this case you will get again a warming message pop up informing you about this A Notification Your accumulated data volume has reached 100 of the usage limit Also in the screen below you can see that the total data usage is now more than 100 MB and the data counter is full and has a red warning above it Networks Settings ticae BC LAN WiFi 26 36 Disconnect Connected 00 04 02 6 HSPA Your usage limit has been reached Personal usage meter 0 Connection Usage Account Websites Click the Reset Threshold button to restore the default settings 49 The Help Menu The Help Menu contains the following options Help Displays Help about Telfort Mobile Internet Software Diagnostics Displays the Diagnostics window for use in troubleshooti
43. nection with a GPRS 2C network e Blue Cyan LED Connection with a UMTS HSPA 3G network Huawei E160 The LED on the Huawei E160 has two different colors to show the different network types Each color of the LED equals a certain network type Green LED Connection with a GPRS 2C network e Blue Cyan LED Connection with a UMTS HSPA 3G network Huawei E1750 The LED on the Huawei E1750 has two different colors to show the different network types Each color of the LED equals a certain network type Green LED Connection with a GPRS 2C network e Blue Cyan LED Connection with a UMTS HSPA 3G network Start the Telfort Mobile Internet Software To start Telfort Mobile Internet Software either click on the Telfort Mobile Internet Software desktop icon or select Programs gt Telfort gt Telfort Mobile Internet Software from the Windows Start menu Also as soon as you plug the USB Modem into your laptop or Desktop PC the program will start automatically provided that AutoStart on your PC is enabled The screens below are based on Windows 7 On another Operating System it can look slightly different amp CD Drive D Mobiel Software Always do this for software and games Install or run program from your media General options Open folder to view files using Windows Explorer i Choose the option Run Setup exe here The program will now start and ask for the PIN code of yo
44. ng connection issues About Displays copyright and version information about Telfort Mobile Internet Software e Networks Settings Vend tnos LAN WiFi 26 3G Help User Guide 5 illl lE y i Diagnostics About lt Personal usage meter 0 Connection Usage Account Websites SMS Text Messaging Telfort Mobile Internet Software includes an SMS text messaging application you can start by clicking on the Envelope icon on the Connection tab The application allows you to Send receive reply to forward and save messages e Import export contact details from to the SIM card and also import contact details from Microsoft Outlook or a CSV file Edit contact details From the Contacts menu you can import or export contacts from to the SIM card as well as import contacts from the MS Outlook Address book The Actions menu allows you to perform actions on the messages stored in the application s folders create personal folders and move messages between folders 50 The Extra menu allows you to modify the application s parameter settings Normally the SMS application reads all the parameters it needs from the device SIM card You should therefore not need to change these settings If you send a message when there is no device SIM card installed then it is stored in the SMS application s Outbox folder for sending when a connection becomes available Messaging Function
45. ng is very much depending on the network with which you have a connection the distance to the mobile transmitter and the intensity of traffic number of users at that moment and at the place where you are working mobile 11 this moment generally there are 2 types of Mobile Networks Because of continuous technical developments this number will expand and the speeds will increase all the time Indicator 2G GSM GPRS EDGE 3G UMTS HSDPA HSUPA HSPA Short 2 4 Generation Mobile Network 39 Generation Mobile Network explanation Older slower networks Newer faster networks Download speeds up until maximum 56Kbps Download speeds up until at this moment GPRS or 250 Kbps EDGE maximum 14 4 Mbps Screenshot Networks Settings 9 e File Networks Settings E oe LAN WiFi 26 36 Disconnect LAN WiFi 26 36 Disconnect indicator Connected 00 03 32 Connected 00 03 32 ES 0 0 Personal usage rneter Personal usage meter Connaction Usage Account Websites Connection Usage Account Websites me hal Manage SIM Card PIN s Select Settings PIN Management to enter or change the SIM card PIN or disable PIN usage See PIN Management for further details Locate New WLAN Networks Click on the WLAN button on the main screen to display details of all the WLAN networks including public hotspots available in your current location or select Networks WLAN Scanner to open t
46. ns three tabs Diagnostics This tab contains general information about the system hardware and software Of particular interest is the Defect Analysis option which displays information about any PC card defects detected by the connection manager Under normal circumstances selecting this option does not display any information in the right hand pane information is only displayed there if an error has been detected Should you have a problem and find information displayed by the Defect Analysis option click on Save to save the information to disk and contact support Log This tab displays a log file describing recent connection manager activity Shortcuts This tab contains shortcuts to various useful Windows Control Panel tools Note that any changes you make using these tools will have a system wide effect and should therefore only be made on the advice of your system administrator or support personnel Local administrative rights on the PC may be required to make changes The Save button saves the diagnostics information to disk for reference during a support call Export Profiles The Export Profiles or Export Setup dialog allows you to transfer and use your Websites Tab launch buttons if you install Telfort Mobile Internet Software on another computer To export your Websites Tab items 1 Select Settings Advanced Settings Export Profiles 42 2 Selectthe type of export you wish to perform 3 Export whole setup Choose th
47. onnection 3 Enter a Connection name in the space provided Example APN 32 4 General tab select a bearer from the list of available connection types Dial up 2G 3G HSPA Refer to Connection Properties for more details on configuring each individual connection type Then press OK Also click this OK 5 Inthe Tab 2G 3G HSPA enter the appropriate APN in the designated field example 7 Use data compression 7 Use header compression 7 Remove RAS connection on disconnect 33 6 Inthe Tab Security you can enter the Username and Password for this APN if applicable IGA _ m 2G 3G HSPA Bea 5et n E Enable firewall 5 usemame Confirm password E Prompt for usemame and password 34 7 Now click on the button Add to profile 8 Selectthe new profile Example APN and click the button to add this profile to the list of Selected Connections on the left 25 9 Now at the left again select this new profile Example 1 and click multiple times on the Up button to move it to the highest priority 36 11 Now in the Connections screen you will see this profile on top Click on OK now to confirm and close this screen 12 On the Websites tab you can add or modify any launch applications to be associated with that particular connection R
48. prompted to enter the PIN code Until you have entered the correct PIN code you will not be able to use the device The PIN Management option lets you disable and re enable the PIN code on a PC card and in the case of some devices change the PIN code To modify the PIN code setting of a PC card 1 Select Settings PIN Management 2 To disable the PIN code check No PIN to enable it check Use PIN 3 Ifthe fields Current PIN New PIN and Confirm PIN are displayed then you can change the PIN code by entering the old PIN code in the Current PIN field and the new PIN code in both the New PIN and Confirm PIN fields New Confirm PIN L J ew jJ If you enter a PIN code incorrectly you will receive a warning with the number of attempts remaining before the SIM card is locked In most cases entering an incorrect PIN 3 times in succession the SIM card is locked and you will be required to enter a PUK code to unlock it Contact your operator help desk for information on your PUK code Auto Connect Select Auto Connect from the Settings menu to allow Telfort Mobile Internet Software to initiate a connection each time the application is launched Simply de select the Auto Connect menu option if you wish to manually initiate connec tions Enabling Prepaid If you are a Subscription customer the Prepaid options will be disabled by default If you are a Prepaid customer the Prepaid option will be enabled by default If
49. rd most commonly used in Europe and Japan It is not widely used in the US GPRS See General Packet Radio Service GSM See Global System for Mobile Communication 56 High Speed Circuit Switched Data HSCSD A circuit switched data transmission mechanism that provides improved data transfer rates over GSM networks High Speed Downlink Packet Access HSDPA A packet based protocol used in UMTS networks to speed up transfer rates It provides much faster download speeds than basic UMTS thus improving the delivery of multimedia etc over mobile networks HSCSD See High Speed Circuit Switched Data HSDPA See High Speed Downlink Packet Access HSUPA See High Speed Uplink Packet Access HTTP See Hyper Text Transfer Protocol HTTPS See Hyper Text Transfer Protocol Secure sockets Hyper Text Transfer Protocol HTTP The main protocol governing the interaction between web servers and clients browsers Hyper Text Transfer Protocol Secure sockets HTTPS A protocol for secure transmission of private documents over the Internet integrated application Telfort Mobile Internet Software can be used to launch various network dependent applications The supported application types are Internet browser e mail client VPN client and custom applications These integrated applications can be associated with connections profiles and application launch buttons also called task buttons When a connection with an integrat
50. rnet Software to monitor your network usage and you can if you wish set thresholds so that you will be warned if you exceed data on your subscription Using the Telfort Mobile Internet Software you can configure connection and application preferences to meet your particular needs The Telfort Mobile Internet Software contains an SMS text messaging application that allows you to send and receive messages and to import manage and export SIM contacts The Telfort Mobile Internet Software assists you when roaming warning you if you are connected to a different operator s network and risking a roaming surcharge IMPORTANT NOTE Roaming is the ability to use your Mobile Internet also in another country i e other than your home country It depends on your subscription with your Mobile Network Operator whether this is possible or not IN GENERAL It can occur that not all features and functionalities that are described in this manual are available This can depend on the type of subscription or PrePaid that you have Getting Started Upon first use of the Telfort Mobile Internet Software the Telfort Mobile Internet Software will be auto configured according to your plan type Subscription or Prepaid account Your Telfort Mobile Internet Software will then be configured with the necessary APN and profile information Here are just some of the things you can do with Telfort Mobile Internet Software Start Telfort Mobile Internet
51. s Incoming SMS text messages are shown in the Windows task bar on the right bottom New SMS from 31611223344 Hello how are you In the Main screen of the program it is also visible as a darker envelope and if you put your mouse on it it will show the number of new unread incoming messages e Networks Settings uud tnm LAN WiFi 26 3G Disconnect Connected 00 02 06 Telfort y 3G Personal usage meter You have 1 new messages Connection Usage Account Websites From here you can also read the incoming message 51 From Number Na Received 4 Hello how are 31611223344 30 8 2010 14 07 To send a message 1 Clickthe New button 2 Enterthe recipient s mobile phone number in the To field If there are several recipients separate the numbers with a semicolon You can also select recipients from your Contacts list by clicking To 3 Compose your message in the Message field and click Send 52 To reply to a received message 1 Open the message to which you wantto reply and click Reply 2 Compose your message in the Message field and click Send To forward text message 1 Open the message you want to forward and click Forward 2 Enter the recipient s mobile phone number in the To field If there are several recipients separate the numbers with a semicolon You can also select recipients from your Contacts list by clicking To
52. s phone number web address and so on Click Reset to delete your search results and start a new search 26 WLAN Scanner Select Networks WLAN Scanner to display the Find WLAN Networks window Here you can view all WLAN networks detected in the vicinity The following information is displayed for each detected network SSID This is name of the wireless network usually broadcast by the wireless access point Signal This icon indicates the current signal strength of the network Encrypted This icon if displayed indicates that the network is encypted and requires you to provide authentication information before you can connect If you move the PC or believe that a new network has become available you can force a new scan by clicking the Refresh button To start using one of the detected networks 1 Select the network and then click Connect 2 Ifthe network is not encrypted and does not require a password to connect you will be connected without providing any authentication information 3 Ifthe network is encrypted you must first enter a Security Key to connect Telfort Mobile Internet Software will store the security key for future connections to this network If your network is a hidden network that does not broadcast its SSID then it will not appear in the Find WLAN Networks list 27 Network Mode e Networks Settings Us nom LAN Network Selection Hotspot Loc
53. s device is then used when a connection is established over that bearer 55 device A general term for the piece of wireless mobile hardware used to connection your PC to the Internet It can be a built in or removeable Wi Fi adapter a cellular network PC card the kind you slot into a bay on your PC PC express card USB stick or a cellular device embedded into your PC or a mobile phone connected to your PC via a serial cable USB cable infra red connection or Bluetooth connection DHCP See Dynamic Host Configuration Protocol DNS See Domain Name System Domain Name System DNS A distributed Internet directory service DNS is used mostly to translate between domain names and IP addresses and to control Internet email delivery Dynamic Host Configuration Protocol DHCP A protocol for automating the configuration of computers in an IP network EDGE See Enhanced Data for GSM Evolution Enhanced Data for GSM Evolution EDGE GSM based wireless service that can deliver data at rates of up to 384 Kbps enabling the delivery of multimedia etc General Packet Radio Service GPRS A cellular network technology offering higher capacity data transfer than ordinary GSM connections GPRS connections are charged based on the amount of data transferred rather than on call duration and can therefore be permanently connected without incurring costs Global System for Mobile Communication GSM The cellular telephone standa
54. t Mobile A Personal Usage Meter to show how close you are to your usage threshold A RED roaming indicator This is only lit when you are connected to a roaming network so other than your Bestand Netwerken Instellingen Help LAN WiFi 26 36 Verbinden Roaming Gereed om te verbinden T Mobile NL il 36 Am _ Persoonlijke verbruiksmeter 0 Verbinding Verbruik Account Websites 18 Anenvelope that will take you to the SMS application Anew SMS text message indicator that indicates when a new text message has been received e Networks Settings nos LAN WiFi 26 36 Disconnect Connected 00 01 30 Telfort 5 HSPA Q Personal usage meter yv 0 Telfort Connection Usage Account Websites Some devices all handsets and some PC cards supported by the Telfort Mobile Internet Software do not report signal strength while a connection is active In this case the signal level reported by Telfort Mobile Internet Software is only reliable when no connection is active Refer to the Getting Started section for more information on using Telfort Mobile Internet Software The Usage Tab The Usage Tab contains the following options Current Session Select this option to display network usage information for the current session The information is displayed in the Telfort Mobile Internet Software s status panel replacing the usual status display For details see Current Session His
55. t Mobile Internet Software e Networks Settings 3 WiFi 26 3G Connect Ready to connect Telfort i 3G Personal usage meter va 0 Connection Usage Account Websites 14 The Networks Menu This menu contains the following options Network Selection Lets you switch between automatic network selection the default and manual network selection Hotspot Locator Lists all the WLAN hotspots you have access to around the world WLAN Scanner Lists all the WLAN networks located in your vicinity Network Mode Lets you limit the types of cellular network that Telfort Mobile Internet Software will connect to e Networks Settings Urs Loos LAN Network Selection Connect Hotspot Locator a HotSpots Account Manager WLAN Scanner Network Mode man 0 09 Personal usage meter S lt 0 Connection Usage Account Websites 13 The Settings Menu T his menu contains the following options PIN Management Lets you enable and disable the PIN code security checks on SIM cards Auto Connect Allows the client to automatically connect when launched Enable Prepaid If you select Enable Prepaid you can check your balance and top up your prepaid account using the Account tab Advanced Settings Provides access to a range of advanced functions such as Profiles Preferences and other configuration settings Networks Settings mom LAN WI
56. tes and services such as Google or your e mail or VPN clients e Networks Settings Google Telfort 92920V Google 7 Hyves Buienradar Facebook Hyves Connection Usage Account Websites Nu Twitter 23 he File Menu From the File menu you can select Exit to close Telfort Mobile Internet Software he Networks Menu This menu contains the following options Network Selection Lets you switch between automatic network selection the default and manual network selection Hotspot Locator Lists all the WLAN hotspots you have access to around the world WLAN Scanner Lists all the WLAN networks located in your vicinity Network Mode Lets you limit the types of cellular network that Telfort Mobile Internet Software will connect to 24 Network Selection Select operator Selected operator Clicking on Networks Network Selection displays the Network Selection dialog where you can switch between automatic and manual network selection You may sometimes wish to switch to a network other than the one selected by Mobile Internet for reasons of cost or quality To switch to manual mode and select the network yourself 1 Select Manual 2 Click on Select operator to display the Change Network Operator dialog 3 Selectthe required network and click Change Operator 4 Click OK To switch back to automatic mode 1 Select Automatic 2 Click OK 25 Hotspot
57. tion that you can easily return to This function is very useful if you are experimenting with a variety of set ups Before you start changing settings you can create a restore point to which you can easily return if your changes don t work as expected To create a restore point 1 Select Settings Advanced Settings Restore Configuration 2 Enter a name in the Restore point name field 3 Click on Create The new restore point is then added to the Restore points list To restore an earlier configuration 1 Selectthe required restore point from the Restore points list 2 Click on Restore 3 Confirm your selection by clicking Yes To restore the original delivered configuration 1 Click on Restore default 2 Confirm your selection by clicking Yes To delete a restore point 1 Select the required restore point from the Restore points list 2 Click on Delete 3 Confirm your selection by clicking Yes Set Password The Set Password dialog is normally used by a system administrator to prevent ordinary users from accessing advanced options in a configuration created for widespread distribution 46 set password protection 1 Select Settings Advanced Settings Set Password 2 Select Enable password 3 Enter your password twice in the Password and Confirm password fields 4 Click on OK To remove password protection 1 Select Disable password 2 Click on OK Personal Usage Meter The
58. tory Select this option to display historical network usage information The information is displayed in the Telfort Mobile Internet Software s status panel replacing the usual status display For details see History Usage Meter Settings Select this button to display the Usage Meter Settings where you can set usage limits and configure warning notifica tions when you are near those limits For details see Personal Usage Meter 19 Current Session The Current Session pane contains information about the download speeds achieved during the current session the duration of the current session plus the following statistics for both upload and download traffic Speed Volume Average speed Connection duration Networks Settings Help OT Current sessi History usage Mater Settings Upload Download Total Speed 108 kbps 7698 kbps Average 35kbps 3919kbPs ye mB Volume 243KB ism Duration 000156 Note the data usage in the data counter can possibly differ from the data usage on your bill Also when multiple computers are used the data usage is counted in each computer separately and not added up in total Connection Usage Account Websites 20 Connection History The Connection History pane contains statistics regarding all traffic sent and received via Telfort Mobile Internet Soft ware during a selected period It contains a bar graph showing the total traffic upload and download for ea
59. u use less data Megabytes over 2G 3G Mobile Networks and that therefore your bills are lower It can occur that a data download that has already started continues over 2G 3G even though the software has already switched to WLAN for example This could be a session in which you listen to radio or when you re downloading a file To be sure that all new data goes over WLAN cancel downloads that started on 2G 3G and restart them again Question 7 How can activate or deactivate the PIN code of my SIM card Answer 7 de activate the PIN code of your SIM card 1 Start the Mobile Internet Software and chose the tab Connection 2 Chose the menu Settings and then PIN management 3 Inthis menu you can either deactivate or reactivate the PIN code of your SIM card 4 Youcan also change the PIN code of your SIM card in this menu The default PIN code of a new SIM card is 0000 Do not forget the PIN code if you choose to change it because you will not be able to establish a connection without it You can only change your PIN code if you are off line not connected Wrong PIN code If you enter the wrong PIN code you will receive a warning message which contains the number of tries you have left to enter the correct PIN code before the SIM card is blocked In most cases the SIM card will be blocked after you have entered the wrong PIN code three times When the SIM card is blocked you will have to enter the PUK co
60. ular phone technology providing high speed data connections virtual private network VPN A private network established within the public Internet protected from eavesdropping by means of encryption VPN See virtual private network 58 VPN client A component of a virtual private network A VPN client is a program residing in a computer or other network device that maintains an encrypted tunnel through the Internet from the network device to a VPN gateway It encrypts all out going messages to the gateway and decrypts all incoming messages from the gateway VPN gateway A component of a virtual private network A VPN gateway is a program or device located on the periphery of a secu re network such as an intranet that can provide encrypted tunnels into the intranet from VPN clients in remote locations It encrypts all outgoing messages to VPN clients and decrypts all incoming messages from VPN clients VPN tunnel The connection between a VPN client and a VPN gateway through which encrypted data is exchanged Wi Fi See Wireless Fidelity Wireless Fidelity Wi Fi commonly used name for 802 11b g based wireless LAN technology wireless LAN WLAN A high capacity wireless network covering a small geographical area WLAN See wireless LAN 59 Guarantee Terms and conditions Your purchase is guaranteed against faulty materials or workmanship for a period of 24 calendar months from the date of installatio
61. ur SIM card For a new U SIM card the default PIN is 0000 Enter PIN Get Online LAN If you are using a LAN connection your internet connection is already on and you can get online immediately Note in the screenshot below that the LAN icon is highlighted green which means that you are connected via wired LAN e Networks Settings es nom LAN WiFi 26 3G Disconnect Connected 00 04 48 7 ul 5 A In O8 Personal usage meter 0 Telfort Connection Usage Account Websites WLAN WiFi To start a WLAN connection click on the WLAN button You may need to select your network from the Find WLAN Networks window and click Connect If the network is encrypted you must first enter a Security Key to connect Telfort Mobile Internet Software will store the security key for future connections to this network Note in the screenshot below that the WLAN icon is highlighted green which means that you are connected via Wireless LAN WiFi File Networks Settings Help LAN WiFi 26 36 Disconnect Connected 00 03 14 gt O O Personal usage meter 0 eo Connection Usage Account Websites 10 Cellular Network 2G 3G To start a 2G 3G Mobile Internet connection all you need to do is click on the Connect button or one of the application launch buttons on the Websites Tab Note in the screenshot below that the Cellular icon is highlighted green
62. ware to automatically select the default device when a new device is inserted and recognized by the Windows Plug n Play system View selection dialog if auto selection fails Check this option if you want Telfort Mobile Internet Software to display a device selection dialog if Plug and Play device selection fails Always auto select inserted device Check this option if you want Telfort Mobile Internet Software to always automatically select new devices when they are inserted Auto scan for networks in active profile Check this option if you want Telfort Mobile Internet Software to periodically scan for the networks in the active profile Scan interval in minutes Specify how often you want Telfort Mobile Internet Software to scan for networks Connect tab You can edit the following using the Connect tab Automatically connect on application startup Check this option if you want Telfort Mobile Internet Software to automatically connect using the active profile as soon as it is started User confirmed disconnect Check this option if you want Telfort Mobile Internet Software to request confirmation before disconnecting from a network Connect retry Select what you want Telfort Mobile Internet Software to do when a connection attempt fails Automatically reconnect on lost connection Check this option If you want Telfort Mobile Internet Software to automatically try reconnecting when connections are lost 44 Connect interva
63. which one you want to keep This does not however happen when you export contacts in this case existing contacts are simply overwritten To merge existing SIM card contacts with contacts from other sources therefore you should do as follows 1 Import contacts from the SIM card 2 Import contacts from other sources and deal with any conflicts that arise 3 Export the merged contact list back to the SIM card Glossary of Terms 802 11b g The most commonly used wireless LAN standards application launch button A button in the Telfort Mobile Internet Software that both launches a network dependent application and establishes the network connection it needs The application is not launched until the network connection has been established bearer A general term for various network technologies used to provide a network connection HSDPA HSUPA UMTS 3C GPRS 2 5C EDGE 3C Dial up GSM Data HSCSD Wi Fi LAN 54 Bluetooth A short range radio technology supporting communication between digital devices connection This term can be used to mean the set of parameters required to establish an Internet connection It consists of a bearer type selection plus all the additional parameters required to establish a connection over the selected bearer default device There may be several devices installed on a PC each supporting one or more bearers Therefore a default device is automatically selected for each bearer Thi

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