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U740 USER MANUAL - Novatel Wireless

1. EE ERREN UMS RC AA 37 bal a6 al Cal t 37 Ge Environmental SDOCIHCALIO aaa BA GP mM EIE 39 7 Safely and R gulation GA E AA 40 Son ect REDE 40 IMPORTANT NOTICE rco Hone NG Pad DN ee ee eee 40 AA AA AA 40 13 RegUlat ry NONE Gap NENA LENG MG ANA 41 Reou OIC EE 44 8 2a 45 8 1 Unlocking simlocked modem with MobiLink 01 71 mmm 45 9 Document ET NANDUN UNANG NGAUN UNANO KKI NPA 47 qeu Revision 1 MERLIN U740 USER GUIDE 3 STARTED I n This Section e Description of Your HSDPA Wireless Broadband PC card Modem The Merlin U740 e The UMTS Package System Requirements Care of Your Merlin U740 Installing MobiLink on Windows 2000 E Windows 2000 detects your Merlin U740 Installing MobiLink on Windows Windows detects your U740 Merlin This section will walk you through how to get started using your U740 Merlin including software and driver installation inserting the card so Microsoft Windows is able to detect and install the drivers for your U740 Merlin and setting up a data session to connect to the Internet 1 1 YOUR UMTS ACCOUNT For information about your UMTS account User Name Password and Access Point Name please contact your UMTS Service Provider 1 2 YOUR U740 MERLI N
2. This product conforms to the essential requirements of the R amp TTE directive 1999 5 EC in order to attain CE Marking A notified body has determined that this device has properly demonstrated that the requirements of the directive have been met and has issued a favorable certificate of expert opinion As such the device will bear the notified body number 1313 after the CE mark The CE Marking is not a quality mark Foremost it refers to the safety rather than to the quality of a product Secondly CE Marking is mandatory for the product it applies to whereas most quality markings are voluntary Marking The product shall bear the CE mark the notified body number s and the Class 11 identifier B alert sign as depicted to the right when all the essential requirements have been met The applicable sections of the following standards were used to demonstrate compliance to this requirement GU 90023744 Revision 1 MERLIN U740 USER GUIDE 42 R amp TTE REQUI REMENT DESCI PLI NE APPLI ED STANDARD Article 3 1 a Health ICNIRP 1998 a Council Rec 1999 519 EC Article 3 1 a EC60950 1 Article 3 EN 301 489 1 EN 301 489 7 EN 301 489 24 Article 3 2 Spectrum EN 301 511 EN 301 908 1 EN 301 908 2 I CNRP 1998 International Commission on Non lonizing Radiation Protection ETSI EN 60950 Safety of Information Technology Equipment ETSI EN 301 489 01 Electromagnetic compatibility and R
3. Your U740 Merlin is an HSDPA High Speed Downlink Packet Access Wireless Broadband PC card Modem that fits into the PC card slot PCMCIA Type Il CardBus 3 3V of most Windows based laptop computers The U740 utilizes HSDPA capable UMTS Universal Mobile Telecommunications System Networks to connect to the Internet transferring data at rates up to 1 8Mbps Note Data rates are Network dependant The Merlin U740 runs on Microsoft Windows 2000 and Microsoft Windows XP The MobiLink software will allow you to control and monitor your connection to the UMTS network It will also allow you to send and receive SMS Short Messaging Service get online help and has an address book 1 3 THE UMTS PACKAGE U740 Merlin PC Card Protection Case U740 Merlin PC Card SIM Subscriber Identification Module Depending on Service Provider MobiLink software on installation CD Quick Start Guide NV ON WV GU 90023744 Revision 1 MERLIN U740 USER GUIDE 4 1 4 GETTING STARTED Before you use your U740 Merlin you must first 1 2 3 4 5 6 Have an active UMTS account with a UMTS Service Provider Have a properly configured SIM Provided by the Service Provider facilitates permission to use network Install the MobiLink software located on the installation CD Insert SIM card into the U740 Merlin SIM card slot Insert Merlin into the PC card slot on your PC for Microsoft Windows to detect and configure Launch MobiLink create a profil
4. 90023744 Revision 1 MERLIN U740 USER GUIDE 43 FEDERAL COMMUNI CATIONS COMMISSION NOTI CE FCC UNI TED STATES Electronic devices including computers and wireless modems generate RF energy incidental to their C intended function and are therefore subject to FCC rules and regulations This equipment has been tested to and found to be within the acceptable limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However there is no guarantee that interference will not occur in any particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help This device complies with Part 15 of the Federal Communications Commission FCC Rules Operation is subject to the following t
5. GU 90023744 iii Connected WWAN WiFi Ethernet Signal Strength Indicator dii 00 00 03 J 9 olo Bytes out Byt es in 1 083 253 A Disconnect 3G Network Connect Disconnect MOBILE VIEW 2 2 2 Main Display Window Description Active icon selection to change main display as well as status indication for all the three types of connections The blue line indicates which connection Windows is using to connect to the Internet Connects or Disconnects you from the Network Indicates the strength of the RF signal in your vicinity or area Choose a profile Username Password APN QoS among HSDPA UMTS GPRS GSM 1S95a 1XRTT or EVDO Indicates Roaming device is away from the home network 3G in dormant mode May not be applicable for all MAs New SMS message available Device is locked Connection will be disabled in this state Displays information about the Wi Fi connection See MobiLink help for more information Displays information about the LAN connection See MobiLink help for more information Revision 1 MERLIN U740 USER GUIDE 19 2 2 3 MobiLink Buttons Menu button Web browser button SMS Client button Address Book Client button Online help button Minimize button Exit button 2 2 4 Features Displays the various features of MobiLink Launches your Web browser Launches MobiLink s SMS client Launches M
6. License Agreement and acknowledge your agreement by selecting I accept the terms the license agreement Then click Next 8 The Ready to Install the Program window will appear See Figure 17 i MobiLink InstallShield Wizard Ready to Install the Program The wizard is ready En begin installation Click Install ko begin the installation IF vou want ko review or change any of your installation settings click Back Click Cancel ka exit the wizard Installshield Cancel FIGURE 17 9 Click I nstall GU 90023744 Revision 1 MERLIN U740 USER GUIDE 13 10 11 12 13 GU 90023744 The Installing MobiLink window will appear while MobiLink is being installed MobiLink InstallShield Wizard Installing MobiLink 1 The program Features vou selected are being installed Please wait while the InstallShield Wizard installs Mobilink This may take several minutes Statys Publishing product information InstallShield FIGURE 18 See Figure 18 When the installation is complete the InstallShield Wizard Completed window will appear See Figure 19 Click Finish i MobiLink InstallShield Wizard InstallShield Wizard Completed The InstallShield Wizard has successfully installed MobiLink Click Finish to exit the wizard Create Desktop shortcut Back Cancel FIGURE 19 Restart your PC Revision 1 MERLIN U740
7. MERLIN U740 USER GUIDE 38 GU 90023744 Multi Class MS 10 maximum 4 RX 2 TX 5 Slots Transmit Band 824MHz 849MHz 869MHz 894MHz GPRS EDGE Band Designation GSM 850MHz Power Output Transmit Class 4 33dBm Power Power Output EDGE E2 27dBm Transmit Power BEEN 9 9 Band Designation E GSM includes standard GSM 900 2 Multi Class MS 10 maximum 4 RX 2 TX 5 slots Transmit Band 880MHz 915MHz 925MHz 960MHz Power Output Transmit Class 4 33dBm Power Power Output EDGE E2 27dBm Transmit Power CC CE Band Designation DCS 1800MHz Transmit Band 1710MHz 1785MHz 1805MHz 1880MHz Power Output Transmit Class 1 30dBm Power Power Output EDGE E2 26dBm Transmit Power CF Band Designation PCS 1900MHz Transmit Band 1850MHz 1910MHz 1930MHz 1990MHz Power Output Transmit Class 1 30dBm Power Power Output EDGE E2 26dBm Transmit Power Revision 1 MERLIN U740 USER GUIDE 39 6 2 ENVIRONMENTAL SPECI FI CATI Operating Temperature 0 Celsius to 55 Celsius Storage Temperature 20 Celsius to 4 65 Celsius Relative Humidit 9596 maximum Non Condensing 147 m s 15Gpeak 10hz 2000hz GU 90023744 Revision 1 MERLIN U740 USER GUIDE 40 7 SAFETY AND REGULATI ONS In This Section e Wireless Communication a Safety and Hazards e Regulatory Information This section will inform you of the important safe
8. USER GUIDE 14 1 7 4 Windows XP detects your U740 Merlin 1 Insert the SIM card into the modem This is required to connect to the Network NOTE SIM CARD CONTACT POI NTS MUST FACE UPWARDS AND THE ORI ENTATI ON NOTCH MUST BE POSI TI ONED AS SHOWN IN THE PICTURE SEE PI CTURE IN SECTION 1 7 2 PLEASE SEE SECTION 1 6 CARE OF YOUR MERLI ON ADDITIONAL SI M CARE AND INSERTION POINTS 2 Insert the modem into the PC card slot of your PC Windows reads the information from the Modem and connects drivers for each function of your U740 Merlin You will see a sequence of callouts near the bottom right of your computer screen as Windows connects all drivers for your U740 Merlin See Figure 20 through Figure 29 d Found New Hardware x Universal Serial Bus USB Controller FIGURE 20 PCI to U56 Open Host Controller 2 39 AM FIGURE 21 dj Found New Hardware x Universal Serial Bus USB Controller FIGURE 22 GU 90023744 Revision 1 MERLIN U740 USER GUIDE 15 Hy PCI to USB Open Host Controller 2 39 AM FIGURE 23 4 Found New Hardware USB Root Hub 2145 FIGURE 24 2 15 AM FIGURE 25 T FIGURE 26 USB Composite Device 2 49 AM FIGURE 27 GU 90023744 Revision 1 MERLIN U740 USER GUIDE 16 J Found New Hardware Novatel Wireless Merlin HSDPA Status Port FIG
9. When run the MobiLink software get the message No Card Detected what does this mean Problem 1 3 When insert the modem get Unknown PCMCIA Manufacturer instead of Novatel Wireless Merlin UMTS Modem Problem 1 4 When run the MobiLink software get the message SIM not Found Check Orientation Problem 1 5 Modem cannot read SIM LED Flashing RED Problem 1 6 When run MobiLink software the Window searching for network is displayed continuously Problem 1 7 Cannot connnect to network Problem 1 8 Cannot browse web GU 90023744 Revision 1 MERLIN U740 USER GUIDE 31 1 1 CANNOT INSTALL MOBILI NK POSSIBLE CAUSE YOU DON T HAVE ADMINISTRATIVE PRIVILEGES RESOLUTION Windows 2000 and XP 1 Talk to your system administrator if applicable 2 Log onto your computer as an administrator or create an user account with administrator privileges 1 2 PROBLEM WHEN RUN THE MOBI LI NK SOFTWARE GET THE MESSAGE NO CARD DETECTED POSSIBLE CAUSES YOU HAVE NOT INSERTED YOUR UMTS MERLIN PROPERLY INTO THE PC CARD SLOT OF YOUR PC OR WINDOWS DID NOT INSTALL THE DRIVERS CORRECTLY OR YOU MIGHT HAVE A CONFLICT RESOLUTION For Windows 2000 and XP L Restart MobiLink again or remove Card reboot PC and try again or go to step 2 2 Insert your Novatel Wireless UMTS 0740 modem into your PC CARD slot to install the drivers onto your computer If you have already done so and still receive this error then you must check to
10. be longer than 160 alpha numeric characters and cannot contain any images or graphics To send or receive an SMS message you only have to be attached to the Network You may also send and receive SMS messages while connected to the Network NOTE ANY SMS MESSAGES WILL BE SUBJ ECT TO THE TERMS AND AGREEMENTS OF YOUR SERVI CE WI RELESS PROVIDER THIS MEANS THE SENDING OF SMS MESSAGES MAY BE CHARGED AN ADDITIONAL FEE BY YOUR WI RELESS PROVI DER NOTE THE SMS CLI ENT I CON WI LL ONLY BECOME ACTI VE ONCE YOU ARE ATTACHED HENCE YOU MAY SEND AND RECEI VE SMS MESSAGES WHI LE ATTACHED TO THE NETWORK ATTACHED TO NETWORK YOU CANNOT TRANSFER DATA CONNECTED TO NETWORK YOU CAN TRANSFER DATA BROWSE I NTERNET CHECK EMAIL ETC 3 2 MOBILI NK S SMS WI NDOW MobiLink SMS File Edit View Help New SMS Email Message SMS Mailbox 3 From Message Received Inbox 44444 it works Fri 5 27 2007 Outbox E Sent Mobile Callback List of SMS messages Organizational folders for SMS From 44444 Callback it workslll Received Fri 5 27 2005 2 27 40 PM Selected SMS messages FIGURE 43 GU 90023744 Revision 1 MERLIN U740 USER GUIDE 26 MobiLink SMS Toolbar Description New SMS Email Message Creates a new message Delete Deletes the selected SMS message s Reply Copies the sender field to a new message Forward Copies the message contents t
11. explosive atmosphere may exist Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Be aware and comply with all signs and instructions o Users are advised not to operate the modem while at a refuelling point or service station Users are reminded to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress o Areas with a potentially explosive atmosphere are often but not always clearly marked Potential locations can include gas stations below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine GU 90023744 Revision 1 MERLIN U740 USER GUIDE 41 7 3 Near Medical and life support equipment o Do not operate your modem in any area where medical equipment life support equipment or near any equipment that may be susceptible to any form of radio interference In such areas the host communications device must be turned off The modem may transmit signals that could interfere with this equipment On an aircraft either on the ground or airborne o addition to FAA requirements many airline regulations state that you must suspend wire
12. the Network you are able to receive SMS messages MobiLink will notify you when you receive an SMS message See Figure 46 3G HSDPA V BI alll CAN ROGERS WIRELESS i Mobile INZ ik ull A 00 00 00 AS SMS Notification _ Connect FIGURE 46 After the SMS Client receives your messages you can read messages by launching the SMS client MobiLink s SMS window will appear See Figure 37 above Click the Inbox icon in the Folders list To view the message in the lower pane click the message in the message list You may also view messages from the Outbox and Sent folders GU 90023744 Revision 1 MERLIN U740 USER GUIDE 28 4 DETERMINE MERLI STATES In This Section Determine the current state of your UMTS Merlin by interpreting the cadence flashing sequence colour of the Light Emitting Diode The Light Emitting Diode LED is a device that lights up when power is applied to it Interpreting the LED s flashing sequence and color will provide you with the current state of your UMTS Merlin See Table 1 below Cadence LED flashing Cause Remedy Display sequence Merlin trying to read SIM See Section 5 The modem is unable to 1 4sec 250ms ON read the SIM RED 1 4sec 250ms OFF An error has occurred in the Problem 5 modem firmware Not flashing Merlin Searching for wireless service The Merlin is not receiving a S
13. 95 data MAA AA AA 20 3 Sending and Receiving SMS messages uuu a uaa KANAN KAKANAN KN KAKANAN KAKANAN au AKA 25 SS MERI SiS MENTRE 25 3d oci hs bbs mii ase Per 25 3 2 1 Sending SMS 5 lt 26 3 2 2 RECEIVING and Reading SMS MESSAGES Sa M 27 4 Determine Menin SEALS cna BN Aa 28 5 DEDIT LO COUTE 30 LL Canoe Bue elg RITU Ee 31 1 2 Problem When I run the MobiLink software get the message No Card 31 1 3 Problem When insert the modem get Unknown PCMCIA Manufacturer instead of Novatel Wireless Mem TS MOST AA 33 1 4 Problem When run the MobiLink software get the message SIM not Found Check Orientation 33 1 5 Problem Modem cannot read SIM LED flashing mmm 33 1 6 Problem When run MobiLink software the Window searching for network will be displayed continuously 34 1 7 Problem Cannot connect Lo Network sx cxi maa edicere b ko breton tcc Ra Even n er vci Fn ce 34 Lo problem Cannot Drowse Ee WED ess redi erp dea e o EE EN PN TER EP rei IS Re nilo ru CT Ra E 34
14. E REMOVE YOUR 9740 MERLIN YOU MUST EXIT MOBILI THEN STOP THE MERLIN USING THE PC CARD TRAY ICON LOCATED THE BOTTOM RI GHT CORNER OF YOUR PC CLICK THE I CON AND SELECT STOP FROM THE DI ALOG BOX ONCE YOUR CARD HAS BEEN STOPPED PRESS THE PC CARD EJ ECT BUTTON LOCATED ON YOUR PC AND REMOVE THE CARD COMPLETELY FROM THE PC CARD SLOT IMPORTANT YOU MIGHT HAVE TO REBOOT YOUR PC IF YOU DO NOT STOP THE MERLIN 0740 BEFORE EJ ECTI NG I T FROM THE PCMCIA SLOT GU 90023744 Revision 1 MERLIN U740 USER GUIDE 6 1 7 INSTALLI NG MOBILI NK This portion of the guide will instruct you how to install the MobiLink software from the Installation CD 1 7 1 Windows 2000 I nstallation 1 Insert the installation CD in the CD drive of your 2 If the auto run does not start double click on the Autorun exe on the CD 3 The Preparing to Install window will appear as below InstallShield Wizard Preparing to Install MobiLink Setup is preparing the InstallShield Wizard which will quide you through the program setup process Please walt Checking Operating System Version p PREPARING TO INSTALL WINDOW 4 Following preparation the Welcome to the InstallShield Wizard for MobiLink will appear See Figure 1 i MobiLink InstallShield Wizard Welcome to the InstallShield Wizard for MobiLink The InstallShield R Wizard will install MobiLink on your computer To continue click Next
15. M Contact your Service Provider 4 Depending on where you purchased your Modem the Modem could have a Service Provider Lock SIMLOCK which ties the modem to a particular set of SIMs Please contact the Service Provider to unlock the Modem GU 90023744 Revision 1 MERLIN U740 USER GUIDE 34 1 6 PROBLEM WHEN RUN MOBILI NK SOFTWARE THE WI NDOW SEARCHI NG FOR NETWORK WILL BE DI SPLAYED CONTI NUOUSLY POSSIBLE CAUSE 1 OUT OF GSM COVERAGE AREA RESOLUTION RELOCATE TO AN AREA OF COVERAGE CONTACT YOUR SERVICE PROVIDER FOR DETAILS OF THEIR COVERAGE AREAS POSSIBLE CAUSE 2 CONFIGURATION SET TO MANUAL NETWORK SELECTION RESOLUTION CHANGE BACK TO AUTOMATIC 1 7 PROBLEM CANNOT CONNECT TO NETWORK POSSIBLE CAUSE 1 INCORRECT USER NAME PASSWORD OR ACCESS POINT NAME APN RESOLUTION 1 CHECK YOUR PROFILE FOR AN INCORRECT ENTRY OF THE ABOVE PARAMETERS RE ENTER THE PARAMETERS OR CONTACT YOUR SERVICE PROVIDER IF NECESSARY TO CONFIRM 1 8 PROBLEM CANNOT BROWSE THE WEB POSSIBLE CAUSE 1 INCORRECT SERVER SETTINGS l In Internet Explorer go to Tools 5 Internet Options 5 Connections tab Welcome to MSN com Microsoft Internet Explorer File Edit View Favorites Tools Help Gack mp 3 Mail and News Ef Media 4 ET c r Synchronize Address jai http jea msn Col Windows Update Show Related Links ialance transfers for up to 9 months msn Internet Options G
16. Merlin HSDPA Wireless Broadband PC Card Modem U740 USER MANUAL The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless Inc unless such commitment is expressly given in a covering document GU 90023744 REVISION 1 MERLIN U740 USER GUIDE 2 2 Genting startet 3 LE 0 ae UNT OCC OUE AN AN AA AA a 3 Cot EA MO TANA E E 3 TEUM O DO 3 m o T mmt 4 LB SMR dure Mme iuda vau trt dederit HUM Ced Dna ECC tra AA atr Ve rd eq 4 L6 Careof your Merli 4 7 ES ce MODILE SETTE 6 1 7 1 Windows 2000 Installation KALA AADIK EG 6 1 7 2 Windows 2000 detects your U740 VU XR UR 9 1 7 3 Windows XP Installation seeenmemmemenemememenemememenne nemen nennen n nen n a n nn 11 L4 WInGOWS XP detects your U740 BANANA AA ate A IS Vade Febr aun dian 14 PAM MOD A AA 17 LX ESI EI 17 2 2 AA AA AA ITA AA EE 17 2s UN n 18 2 2 2 Main Display Window Description mmm nennen nene 18 2002 MODEN BUONG 19 FEU AA AA ANA NATA ANA AA 19 20200
17. Profile Wizard Window Step 1 of 3 will appear See Figure 35 Profile Wizard Step 1 of 3 Profile Name 3G HSDPA Please enter a name that you wantto give to this profile APN internet com Cancel FIGURE 35 Enter your name of choice for the profile example 3G HSDPA and your APN provided to you by your service provider example internet com Click Next The Profile Wizard Window Step 2 of 3 will appear See Figure 36 Profile Wizard Step 2 of 3 Phone Number T Please enter the following information that will be needed to log on to the network Cancel FIGURE 36 Enter the phone number 98 or network specified phone if necessary Click Next The Profile Wizard Window Step 3 of 3 will appear See Figure 37 GU 90023744 Revision 1 MERLIN U740 USER GUIDE 23 Profile Wizard Step 3 of 3 Username Wap Password Confirm Password FIGURE 37 If required enter your Username Password and Confirm password Click Finish You will now see your profile in the profile list See Figure 38 Click OK NOTE MOST EUROPEAN SERVI CE PROVI DERS DO NOT REQUI RE A USERNAME AND PASSWORD LEAVE THESE FI ELDS BLANK IF YOUR SERVI CE PROVI DER DOES NOT REQUI RE A USERNAME AND PASSWORD Profile Manager Mobile Profile List UMTS Connection Locked Profiles can only be viewed FIGURE 38 You have now created a profile tha
18. URE 28 1 Found New Hardware Your new hardware is installed and X ready to use FIGURE 29 Windows has now detected and installed the drivers for your U740 Merlin Proceed to Section 2 You may verify all the drivers in Windows Device Manager LE Device Manager GU 90023744 ud Batteries H m Computer E Disk drives EB Display adapters DVD CD ROM drives na Floppy disk controllers Ho Floppy disk drives H E IDE ATA ATAPI controllers a Infrared devices E Keyboards E 7 Mice and other pointing devices d nigga 33800 E nes TOSHIBA Internal v 90 Modem g T Monitors PCMCIA adapters E ai Ports COM amp LPT M Port COMI hl Status Pork COM nies volumes 28 _ System devices E Universal Serial Bus controllers 5 _ PCI En USB MAH Host Controller nia vues pee eei on Ae Hub Bl x Revision 1 MERLIN U740 USER GUIDE 17 coy 2 MOBI LI NK I n This Section e Describing MobiLink Software Suite Starting MobiLink e MobiLink s Main Window e Using MobiLink to connect to and disconnect from the Network MobiLinks features e Create a data session with MobiLink This section will describe the MobiLink Software Suite how to use MobiLink to connect to and disconnect from the Network along with the various functions associated with the buttons and the menu 2 1 MOBILI NK OVERVIEW The Novatel Wirele
19. VI CE I S AVAI LABLE AT WHI CH TI ME THE LED DI SPLAY WILL CHANGE STATES ACCORDI NGLY PDP Packet Data Protocol Context Activation Process To connect to a PDN Packet Data Network such as the Internet some sort of session description information needs to exist i e type of IP network quality of service IP address etc to enable agreement on the characteristics of any data flow between the network and the mobile terminal This is essentially what PDP context activation is Circuit Switched CS Data connection is basically similar to a land line modem dial up call A dedicated connection is set up for the duration of the call regardless of whether data is transferred or not A Packet Switched PS Data connection is typically set up once Within packet switched networks data is divided disassembled and packaged into packets before it is sent Packets are routed through the networks based on a destination address contained within each packet Once all the packets arrive at their respective destinations the data is recompiled unpacked and assembled There is no need to re establish the connection before each transmission GU 90023744 Revision 1 MERLIN U740 USER GUIDE 30 5 TROUBLESHOOTI NG In This Section e Troubleshooting common problems This section will assist you in resolving common problems that might arise during installation or connecting to the network Problem 1 1 Cannot install MobiLink Problem 1 2
20. WARNING This program is protected by copyright law and international treaties E Cancel FIGURE 1 5 Read the information and click Next GU 90023744 Revision 1 MERLIN U740 USER GUIDE 7 6 The License Agreement window will appear next See Figure 2 2 MobiLink InstallShield Wizard License Agreement Please read the Following license agreement carefully Disclaimer and Limitation of Liability Novatel Wireless Inc assumes no responsibility for any damage or loss resulting from the use of its products Novatel Wireless Inc assumes no responsibility for any lass or claims by third parties which may arise through the use of its products Novatel Wireless Inc assumes no responsibility for any damage or loss caused by deletion or loss of data as a result of malfunction or repairs Be rj coe d alm sala esa of ull parasa HAS baw usui PS west accept the terms in the license agreement Print Ido not accept the terms in the license agreement InstallShield lt Back Cancel FIGURE 2 1 Read the License Agreement and acknowledge your agreement by selecting I accept the license agreement Then click Next 8 The Ready to Install the Program window will appear See Figure 3 i MobiLink InstallShield Wizard Ready to Install the Program The wizard is ready En begin installation Click Install to begin the installation IF vou want ko rev
21. adio Spectrum Matters ERM Electromagnetic Compatibility EMC standard for radio equipment and services Part 1 Common Technical requirements ETSI EN 301 489 07 Electromagnetic compatibility and Radio Spectrum Matters ERM ElectroMagnetic Compatibility EMC standard for radio equipment and services Part 7 Specific conditions for mobile and portable radio and ancillary equipment of digital cellular radio telecommunications systems GSM and DCS ETSI EN 301 489 24 Electromagnetic compatibility and Radio Spectrum Matters ERM ElectroMagnetic Compatibility EMC standard for radio equipment and services Part 24 Specific conditions for IMT 2000 CDMA Direct Spread URTA for Mobile and portable radio and ancillary equipment ETSI EN 301 511 Global System for Mobile communications GSM Harmonized EN for mobile stations in the GSM 900 and GSM1800 bands covering essential requirements under article 3 2 of the R amp TTE directive 1999 5 ED ETSI EN 301 908 01 Electromagnetic compatibility and Radio Spectrum Matters ERM Base Stations BS and User Equipment UE for IMT 2000 Third Generation cellular networks ETSI EN 301 908 02 Electromagnetic compatibility and Radio Spectrum Matters ERM Base Stations BS and User Equipment UE for IMT 2000 Third Generation cellular networks Part 2 Harmonized EN for IMT 2000 CDMA Direct Spread UTRA FDD UE covering essential requirements of article 3 2 of the R amp TTE Directive GU
22. biLink will initialize the card and might ask you for a PIN code Enter PIN code in the box and click OK This code is particular to your SIM and is different from your MEP code See Figure 47 3G Connection Locked Type PIN Code Cancel Connect FIGURE 47 MobiLink will now request the MEP code Enter MEP code and click OK See Figure 48 UMTS Connection Enter SIM Activation Code FIGURE 48 z Revision 1 MERLIN U740 USER GUIDE 46 4 After approximately 30 seconds MobiLink will request that you enter the SIM PIN again As in step 2 See Figure 41 above Enter PIN code in the box and click OK After a little while the Modem data card should start searching for available networks At this point you have successfully unlocked the modem data card NOTE YOU ONLY HAVE TO ENTER THE CODE ONCE AND THE MODEM DATA CARD WILL BE PERMANENTLY UNLOCKED GU 90023744 Revision 1 MERLIN U740 USER GUIDE 47 coy 9 DOCUMENT CONTROL REVISION CONTROL Revision History DRAFT DRAFT REV 1 Finalize Compliance Section GU 90023744 Revision 1
23. e details Transparency in percent of the application See MobiLink s online help for more details MobiLink s version Exit MobiLink Revision 1 MERLIN U740 USER GUIDE 20 2 2 5 Creating a data session NOTE PLEASE ENSURE YOU HAVE AN ACTIVE UMTS DATA ACCOUNT WI TH A UMTS SERVICE PROVIDER THE SIM MUST BE ENABLED FOR UMTS AND SMS AS REQUI RED 1 Double click on the MobiLink icon that MobiLink places on your desktop during the installation process 2 The MobiLink software will then initialize your UMTS Merlin See Figure 30 WIRELESS Mobile Initializing Card 00 00 00 Bytes in o FIGURE 30 3 If your SIM is locked you will be prompted for a SIM PIN code number originally provided by your Service Provider You may change this Menu gt Configuration gt Mobile tab gt Enter the SIM code and press OK See Figure 31 NOTE IF YOU ARE NOT PROMPTED FOR A SIM PIN CODE CONTINUE TO STEP 4 36 Conn Locked Type PIN Code Connect FIGURE 31 NOTE SEE TROUBLESHOOTI NG SECTI ON FOR UNLOCKI NG YOUR DATA CARD IF IT IS SIM LOCKED GU 90023744 Revision 1 MERLIN U740 USER GUIDE 21 4 The Merlin will now search for available networks See Figure 32 MORWELL WIRELESS all Searching for Network Wi Fi 00 00 00 FIGURE 32 5 The Merlin will then attempt to ATTACH to the network and if successful you will see Figure 33 Depending
24. e if necessary and select the Connect button IMPORTANT NOTI CES DO NOT INSERT THE MERLI N I NTO THE PC CARD SLOT UNTI L YOU HAVE UNI NSTALLED ANY PREVI OUSLY EXI STI NG UMTS SOFTWARE FROM YOUR COMPUTER AND INSTALLED THE MOBILI NK SOFTWARE MOBILI NK WI LL NOT INSTALL UNLESS PREVIOUS VERSIONS OF MOBI LI NK ARE REMOVED USE WI NDOWS ADD REMOVE PROGRAMS TO REMOVE 1 5 SYSTEM REQUI REMENTS V WV 133 MHz or faster Pentium compatible Windows 2000 and XP Home and Professional 64 MB RAM 16 MB available hard drive space CD ROM drive Type 11 PC CARD slot 3 3V 1 6 CARE OF YOUR MERLI N Novatel Wireless recommends the following handling guidelines Y VV ON V WV VV WV GU 90023744 Handle with care Avoid storing your U740 Merlin in extreme temperatures Store the PC card in a dry and clean environment Avoid spilling any liquid or immersing the card in water Do not place any labels on the Antenna as this may alter the sensitivity of the antenna Do not place any labels on the card or the SIM as this may interfere with the PC card slot SIM slot when inserting Do not force the Merlin into the PC card slot Ensure the edges of the SIM are smooth before inserting into SIM slot Do not force the SIM into the SIM slot Do not apply force on the top or bottom of the U740 Merlin When transporting your laptop remove the U740 Merlin from the PC card slot Revision 1 MERLIN U740 USER GUIDE 5 NOT
25. ee 9 signal from the wireless Section 5 network Problem 6 Your Merlin is currently receiving a HUE E e UMTS circuit switched CS signal 1 3 4sec 1750ms BLUE f OFF rom the network and has registered on the circuit switched CS domain 1 4sec 250ms ON Your Merlin is currently receiving a 1 4sec 250ms OFF UMTS packet switched PS signal 1 4sec 250ms ON BLUE from the network and has registered 1 3 4sec 1750ms on the packet switched PS domain OFF also CS i e PS or PS CS Your Merlin is currently receiving a GSM circuit switched CS signal from the network and has registered on the GSM circuit switched CS domain Your Merlin is currently receiving a GSM GPRS packet switched PS signal from the network and has registered on the GSM GPRS packet mo PS domain also CS i e PS Or Your Merlin is currently PDP Packet ON Not flashing GREEN Data Protocol context activated on the GSM GPRS system 1 45 250ms 1 3 4sec 1750ms GREEN OFF 1 4sec 250ms ON 1 4sec 250ms OFF 1 4sec 250ms ON GREEN C GU 90023744 Revision 1 MERLIN U740 USER GUIDE 29 NOTE WHEN THE MODEM TRANSI TI 5 FROM ONE STATE ANOTHER THE ACTUAL LED DI SPLAY WILL NOT CHANGE I MMEDI ATELY RATHER I T WI LL ONLY CHANGE ONCE THE MODEM HAS CONFI RMED THAT THE NEW STATE IS VALID FOR EXAMPLE WHEN THE MODEM I S TAKEN OUT OF A SERVICE AREA I T MI GHT TAKE THE MODEM 10 TO 90 SECONDS TO CONFI RM THAT NO SER
26. exposure limits for radio frequency RF energy set by the Federal Communications Commission FCC of the U S Government These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health The exposure standard for wireless devices including mobile phones and wireless modems uses a unit of measurement known as the Specific Absorption Rate or SAR Tests for SAR are conducted using standard operating positions reviewed by the FCC with the device under test transmitting at its highest certified power level in all frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone or modem while operating can be well below the maximum value This is because the phone or modem is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output Before this device is made available for sale to the public it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe expos
27. g System Version 4 PREPARING INSTALL WINDOW 4 Following preparation the Welcome to the InstallShield Wizard for MobiLink will appear See Figure 15 i MobiL ink InstallShield Wizard Welcome to the Install5hield Wizard for MobiLink The InstallShield R Wizard will install MabiLink on your computer To continue click Next WARNING This program is protected by copyright law and international treaties E Cancel FIGURE 15 5 Read the information and click Next GU 90023744 Revision 1 MERLIN U740 USER GUIDE 12 6 The License Agreement window will appear next See Figure 16 2 MobiLink InstallShield Wizard License Agreement Please read the Following license agreement carefully Disclaimer and Limitation of Liability Novatel Wireless Inc assumes no responsibility for any damage or loss resulting from the use of its products Novatel Wireless Inc assumes no responsibility for any lass or claims by third parties which may arise through the use of its products Novatel Wireless Inc assumes no responsibility for any damage or loss caused by deletion or loss of data as a result of malfunction or repairs Be rj coe d als sala ease ss f ull iua mad mant lo bawe ws Alis PS west T accept the terms in the license agreement Print Ido not accept the terms the license agreement InstallShield lt Back Cancel FIGURE 16 1 Read the
28. he drivers Do not have the Merlin plugged in when reinstalling To Uninstall follow these steps For Windows 2000 and XP 1 Go to Start gt settings gt control panel gt Add or remove programs gt Select MobiLink and click Remove Make sure your modem is plugged in while uninstalling See Windows help if necessary 2 Remove the modem from the PC slot 3 Reboot and reinstall Go to Section 1 7 Installing MobiLink 1 3 PROBLEM WHEN I INSERT THE MODEM 1 GET UNKNOWN PCMCIA MANUFACTURER INSTEAD OF NOVATEL WIRELESS MERLIN UMTS MODEM POSSIBLE CAUSE HARDWARE FAILURE INSIDE THE MODEM RESOLUTION REPLACE MODEM 1 4 PROBLEM WHEN RUN THE MOBILI NK SOFTWARE GET THE MESSAGE SI M NOT FOUND CHECK ORI ENTATI ON POSSIBLE CAUSE PROBLEM WITH YOUR SIM CARD RESOLUTION L Make sure you have inserted the SIM card exactly as the picture in this manual or on the back of Merlin or Quick Start Guide noting the location and orientation of the bevel corner 2 Make sure the contacts of the SIM card are clean 1 5 PROBLEM MODEM CANNOT READ SI M LED FLASHING RED POSSIBLE CAUSE SIM LOCKED OR SIM SELF DESTRUCTED RESOLUTION Enter in your PIN as required See Section 2 2 5 Creating a data session 2 Contact your Service Provider if you entered your PIN number incorrectly 3 times You will require code 3 If you enter the PUK code incorrectly 10 times the SIM is designed to self destruct You will have to be issued a new SI
29. iew or change any of your installation settings click Back Click Cancel ka exit the wizard Installshield Cancel FIGURE 3 9 Click I nstall GU 90023744 Revision 1 MERLIN U740 USER GUIDE 8 10 The Installing MobiLink window will appear while MobiLink is being installed See Figure 4 jg MobiLink InstallShield Wizard Installing MobiLink The program Features you selected are being installed Please wait while the Installshield Wizard installs Mobilink This may take several minutes Salus Publishing product information Installshield FIGURE 4 11 When the installation is complete the InstallShield Wizard Completed window will appear See Figure 5 i MobiLink InstallShield Wizard InstallShield Wizard Completed The InstallShield Wizard has successfully installed MobiLink Click Finish to exit the wizard Create Desktop shortcut cam FIGURE 5 12 Click Finish 13 You are prompted to restart your PC Restart your PC GU 90023744 Revision 1 MERLIN U740 USER GUIDE 9 1 7 2 Windows 2000 detects your U740 Merlin 1 Insert the SIM card into the modem The SIM card is required to connect to the Network NOTE SIM CARD CONTACT POI NTS MUST FACE UPWARDS AND THE ORI ENTATI ON NOTCH MUST BE POSI TI ONED AS SHOWN IN THE PICTURE PLEASE SEE SECTI ON 1 6 ON SIM CARE AND INSERTI ON 2 Insert the 0740 Merlin into the PC card s
30. l up settings User name Your Properties Password Advanced Domain OK Cancel WINDOW 6 POSSIBLE CAUSE 4 DNS SERVER PROBLEMS RESOLUTION 4 Windows 2000 and XP 1 Click Start gt Run and type Command in the Run Window A DOS window should open See Window 7 GU 90023744 Revision 1 MERLIN U740 USER GUIDE 36 WINNT system32 command com MicrosoftR Windows DOS lt C gt Copyright Microsoft Corp 1998 1999 IC NDOCUME T SRCRRURTINSDESKTOP2cd IC ping wuw baddns com Unknown host www baddns con Ic ND WINDOW 7 2 At the C prompt type in PING www nvtl com e Response Unknown host www nvtl com Usually faulty DNS Call your Network Provider e Response Pinging nvtl com 216 65 221 49 with 32 bytes of data DNS ok even if you don t get reply from ping GU 90023744 Revision 1 MERLIN U740 USER GUIDE 37 Hy 6 PRODUCT SPECI FI CATI ON In This Section Technical Environmental Specifications 6 1 TECHNICAL SPECI FI CATION This section outlines the technical and environmental specifications of your Merlin U740 Merlin U740 NRM U740 TEE CE Mark Europe FCC North America 120 6 x 54 x 10 8 mm Wireless NetWork Dual UMTS HSDPA and GPRS EDGE Mode PC Card Standard Type II PC Card 3 3V WCDMA FDD HSDPA UMTS 2100 2 Power A Class 3 24dBm Transmit Power GU 90023744 Revision 1
31. less operations before boarding an airplane Please ensure that the host device is turned off and your modem is removed from the card slot prior to boarding aircraft in order to comply with these regulations The modem can transmit signals that could interfere with various onboard systems and controls While operating a vehicle o The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some countries operating such communications devices while in control of a vehicle is an offence Electrostatic Discharge ESD o Electrical and electronic devices are sensitive to electrostatic discharge ESD The MobiLink software will attempt to re initialize the device should a substantial electrostatic discharge reset the device If the software is not operational after an ESD occurance then restart MobiLink See section 2 1 4 REGULATORY NOTI CES This device has been tested to and conforms to the regulatory requirements of the European Union and has attained CE Marking The CE Mark is a conformity marking consisting of the letters CE The CE Mark applies to products regulated by certain European health safety and environmental protection legislation The CE Mark is obligatory for products it applies to the manufacturer affixes the marking in order to be allowed to sell his product in the European market
32. lot of your PC Windows reads the information from the Modem and installs drivers for each function of your U740 Merlin You will see the following windows as Windows 2000 detects and loads the drivers See Figures 6 13 Found Mew Hardware us Universal Serial Bus USB Controller FIGURE 6 Found Mew Hardware PLI to USE Open Host Controller FIGURE 7 Found Mew Hardware FIGURE 8 GU 90023744 Revision 1 MERLIN U740 USER GUIDE 10 Windows has now detected and installed the drivers for your UMTS Merlin Proceed to Section 2 GU 90023744 Found New Hardware PLI to USB Open Host Controller FIGURE 9 Found New Hardware UU USB Root Hub FIGURE 10 Found New Hardware E USE Root Hub FIGURE 11 Found Mew Hardware Novatel Wireless HSDPA Modem Installing FIGURE 12 USE Composite Device FIGURE 13 Found Mew Hardware B Novatel Wireless Merlin HSDPA Status Port FIGURE 14 Revision 1 MERLIN U740 USER GUIDE 11 1 7 3 Windows XP I nstallation 1 Insert the installation CD in the CD drive of your PC 2 If the auto run does not start double click on the Autorun exe on the CD 3 The Preparing to Install window will appear as below Installshield Wizard Preparing to Install MobiLink Setup is preparing the InstallShield Wizard which will quide you through the program setup process Please walt Checking Operatin
33. nting devices B 8 Modems c Computer H a E AP Floppy disk controllers E H IDE ATA ATAPI controllers H E HI E E H W System devices Universal Serial Bus controllers ABB Display adapters sa DVD CD ROM drives BI Network adapters ACARVALHOT Disk drives Floppy disk drives Keyboards Mice and other pointing devices Modems EH Monitors 2 Multifunction adapters PCMCIA adapters Ports amp LPT fic Sound video and game controllers WINDOW 2 sa Communications cable between two computers Novatel Wireless Merlin HSDPA Modem Standard 33600 bps Modem 23 TOSHIBA Internal 90 Modem Manitors E S PCMCIA adapters E rA Ports COM amp LPT ZA Communications Port COMI ECP Printer Port LPT1 ER D Mavatel Wireless Merlin HSDPA Status Port CI SME ni Sound video and game controllers 402 Storage volumes System devices ins Universal Serial Bus controllers Intel PCI Aes Host Controller ai vem T Device na Root i WINDOW 3 NOTE DEVI CES HI GHLI GHTED THEY WILL NOT BE HI GHLI GHTED ON YOUR MACHI NE GU 90023744 See Window 3 Revision 1 MERLIN U740 USER GUIDE 33 6 Check and see if you have a yellow exclamation mark or red X on any device If you do try the following a Reboot your PC or Uninstall and reinstall t
34. o a new message SMS Mailbox Description Inbox contains received messages Outbox is a temporary storage place for messages waiting to be sent Sent stores the SMS messages that have been sent 3 2 1 Sending SMS Messages 1 Launch the MobiLink application See section 2 2 5 Creating a data session After your Merlin has attached to the network Step 5 of section 2 2 5 the SMS button will become active See figure 44 3G HSDPA c all ROGERS WIRELESS Mobile ine LH Ic WF boe SMS CLIENT BUTTON FIGURE 44 NOTE AT THIS POI NT YOU WILL NOT BE ABLE TO SEND OR RECEIVE DATA BROWSE WEB OR CHECK EMAILS UNLESS YOU CONNECT TO THE NETWORK BY CLI CKI NG THE CONNECT BUTTON 2 Click on the SMS client icon see Figure 44 and the MobiLink SMS window will appear See Figure 43 3 Click on the New SMS Email message button to create a new message See Figure 43 Compose Message File Edit Format Send at posso Subject It works 11 160 character count FIGURE 45 GU 90023744 Revision 1 MERLIN U740 USER GUIDE 27 4 In the To box type the phone number of each recipient separating names with a semicolon To add phone numbers from the Address Book click the To button and then select the phone number 5 Type your message and then click Send on the toolbar 3 2 2 Receiving and Reading SMS Messages Once you are attached to
35. obiLink s address book client Launches MobiLink s online help Will minimize MobiLink Will exit out of MobiLink Click on the Menu Button will display various features of MobiLink PROFI LE MANAGER CONFI GURATI ON I TEM General tab Mobile tab WiFi tab LAN tab PROPERTI ES I TEM Firmware Version I MEI Mobile Number Manufacturer Modem Type Technology REPORT ITEM TRANSPARENCY ABOUT BUTTON DI SPLAYS EXI T GU 90023744 NOTE SEE MOBILI NK ONLI NE HELP FOR MORE DETAI LS ON THE FEATURES This menu item enables you to create edit and delete a 3G profile See MobiLink s online help for more details This menu item enables you to manage MobiLink s settings including Settings of the user interface preferences Settings of the connection preferences locking card and Network selection See MobiLink s online help for more details Displays all Wi Fi adapters on system Clicking on PROPERTIES will launch standard Windows Wireless Network Connection properties dialog window Displays all Ethernet adapters on system Clicking on PROPERTIES will launch standard Windows LAN Connection properties dialog window This menu item will display This is software programmed in the modem A unique number that identifies your modem on the network SIM Number a numeric number Novatel Wireless Merlin U740 UMTS Statistical information about the current connection See MobiLink s online help for mor
36. on which technology it was originally set to the LED should blink green for GPRS or blue for UMTS 3G HSDPA mo Mobile iin ROGERS WIRELESS crm Ie 00 00200 FIGURE 33 NOTE ONCE ATTACHED TO THE NETWORK YOU CAN CHOOSE AN AVAILABLE PROFILE TO CONNECT TO THE NETWORK FROM THE ACTIVE PROFILE SELECTION MENU CLICKING ON V SYMBOL OR CREATE A PROFILE I F NECESSARY NOTE BEFORE PROCEEDING TO THE NEXT STEP IF YOU ARE REQUIRED TO CREATE A NEW PROFILE YOU CANNOT CONNECT TO THE NETWORK OR YOU DON T SEE ANY PROFILES YOU WI LL NEED THE FOLLOWING INFORMATI ON FROM YOUR SERVI CE PROVI DER TO CREATE A PROFILE ABASIC PROFILE CONSISTS OF Profile Name Your Name of choice User Name if required by your service provider Password if required by your service provider Access Point Name Obtained by your Service Provider Phone Number You might have to enter the standard phone number 98 Please check with your service provider and confirm the appropriate phone number the default is 98 however you service provide may use a slight alteration To create a new profile click on the Menu Button and choose Profile Manager from the drop down menu The Profile Manager Window will appear See Figure 34 GU 90023744 Revision 1 MERLIN U740 USER GUIDE 22 Profile Manager Mobile Profile List Locked Profiles can only be viewed FIGURE 34 Click New The
37. reat Deal MSN 9 Internet Access Thursday Feb 19 Today on D Ort tindicetad Autos 2 In Dial Up and Virtual Private Network Setting double click on 3G Connection See Window 5 GU 90023744 Revision 1 MERLIN U740 USER GUIDE 35 General Security Privacy Content Connections Programs Advanced B To setup an Internet connection click Setup i Setup Dial up and Virtual Private Network settings Add Remove Choose Settings if you need to configure a proxy Settings server fora connection Never dial connection Connection C Dial whenever a network connection is not present C Always dial my default connection default None Set Default Local Area Network LON settings LAN Settings do not apply to dial up connections LAN Settings Choose Settings above tor dial up settings Cancel Apply WINDOW 5 3 Check appropriate boxes if you are using a proxy server See Window 6 Al xl Automatic configuration Automatic configuration may override manual settings To ensure the use of manual settings disable automatic configuration 4 Use automatic configuration script Address se proxy server Far this connection These settings wil no apply ka other connections Address Advanced Bypass proxy server far local addresses Dia
38. see if the drivers have been installed properly 3 Right click My Computer I con for Windows 2000 this is usually on the desktop and for Windows XP this is usually in the Start menu Manage See Window 1 4 Select Device Manager See Window 2 Action view Eu ER EP System Tools i System Tools 0000 Sia Storage Event viewer Services and Applications coe system Information Performance Logs and Alerts Shared Folders rage Disk Management a Disk Defragmenter Logical Drives HE Removable Storage Services and Applications WINDOW 1 GU 90023744 Revision 1 MERLIN U740 USER GUIDE 32 5 Expand Modems Ports and USB Serial Bus Controllers category by clicking on the sign m Computer Management E X Action view Tree Computer Management Local E 8 System Tools H Event Viewer H System Information PerFormance Logs and Alerts E Ie Folders 9 Users and Groups E Storage be Disk Management be Au Disk Defragmenter HE Logical Drives EE Removable Storage Eee Services and Applications Device Manager M Batteries c Computer E Disk drives Display adapters DVD CD ROM drives na Floppy disk controllers Floppy disk drives H IDE controllers Jj Infrared devices 8 T keyboards 2 Mice and other poi
39. ss MobiLink Communications Software Suite is a family of wireless connectivity applications that connect mobile devices using Wireless Wide Area Networks WWAN i e 3G UMTS networks Wireless Local Area Networks Wi Fi and Ethernet in a single application to allow quick and easy access to email the Internet and corporate networks anytime anywhere The MobiLink Communications Software Suite of applications contains a messaging client that manages 2 way Short Message Service SMS an address book client that manages contacts and phone numbers a connection manager that manages the various connections and a customization utility to manage and generate pre loaded profiles The following section will detail the features of each application 2 2 STARTING MOBILINK To start MobiLink double click on the MobiLink icon that MobiLink places on your desktop during the installation process GU 90023744 Revision 1 MERLIN U740 USER GUIDE 18 2 2 1 Main Display Window NOVATEL WIRELESS Active Profile Selection Menu HSDPA CNCT E E Mobile i Icon Display Mobile Links E Connection Status Mobile Links Mobile View select Mobile icon Connect Disconnect Button Signal Strength Indicator Active Profile Selection Icon Display will display WWAN Technology Display 2 a Wi Fi View Select Wi Fi icon m Wi Fi LAN View Select LAN icon olo LAN
40. t will appear in the Active Profile Selection Menu See Figure 39 NOWATEL WIRELESS 000700 ym Connect FIGURE 39 GU 90023744 Revision 1 MERLIN U740 USER GUIDE 24 6 Select the available profile or a profile that you created from the Active Profile Menu clicking on V symbol See Figure 39 above 7 Click Connect MREHTEI WIRELESS all ROGERS WIRELESS E B WEF b 00 00 00 Connect FIGURE 40 8 Your Merlin will attempt to connect to the network See Figure 41 MORNE ut CAN ROGERS WIRELESS 4 Y Mobile inc alll Authenticating WI FI 00 00 00 Disconnect FIGURE 41 9 Following successful authentication your Merlin will connect to the network See Figure 42 INTEL WIRELESS 3G HSDPA ET al ROGERS WIRELESS 2 In LLL Connected Wi Fi gt 00 00 00 _ Disconnect _ umm FIGURE 42 10 To disconnect from the network click the Disconnect button GU 90023744 Revision 1 MERLIN U740 USER GUIDE 25 3 SENDING AND RECEIVING SMS MESSAGES In This Section e What is SMS Use The SMS client in MobiLink to send SMS messages e Use the SMS client in MobiLink to read messages This section will assist you in using the Short Messaging System client in MobiLink 3 1 WHAT IS SMS Short Message Service SMS is the transmission of short text messages to and from mobile devices Messages cannot
41. ty measures you should be aware including the standards that the modem complies to 7 1 WIRELESS COMMUNI CATI ONS IMPORTANT NOTI CE Due to the transmission and reception properties of wireless communications data can occasionally be lost or delayed This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path Although data loss is rare the environment where you operate the modem may adversely affect communications Variations in radio signal strength are referred to as fading Fading is caused by several different factors including signal reflection the ionosphere and interference from other radio channels Novatel Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the Merlin U740 or failure of the Merlin U740 to transmit or receive such data 7 2 SAFETY HAZARDS Do not operate the Merlin U740 in an environment that may be susceptible to radio interference resulting in danger specifically Areas where prohibited by the law o Follow any special rules and regulations and obey all signs and notices Always turn off the host device and remove the modem from the card slot when instructed to do so or when you suspect that it may cause interference or danger Where explosive atmospheres may be present o Do not operate your modem in any area where a potentially
42. ure The tests are performed in positions and locations for example at the ear or worn on the body as required by the FCC for each model The FCC has granted an Equipment Authorization for this wireless modem with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines The highest SAR value for this modem when tested for compliance against FCC standards was 0 857W kg GU 90023744 Revision 1 MERLIN U740 USER GUIDE 45 8 APPENDIX A 8 1 UNLOCKING A SI MLOCKED MODEM WITH MOBI LI NK The term SIMLOCK is often used by the industry when a modem data card is configured for use only with SIMs of a particular carrier Technically speaking when a modem data card is SIMLOCKED it is actually NETWORK LOCKED Carriers usually request specific configurations for the modem data card one of which is for the modem to be SIMLOCKED An algorithm generates a Mobile Equipment Personalization code MEP which de activates the mechanism that restricts the modem to SIMs of a particular carrier Novatel Wireless cannot and does not provide the MEP code Any request for the MEP code configuration must be made through the carrier from whom the modem or data card was purchased If your modem data card is SIMLOCKED and you have obtained the MEP code from your carrier or service provider follow the steps below to unlock it 1 2 2 GU 90023744 Launch MobiLink See section Creating a data session if necessary Mo
43. wo conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation GU 90023744 Revision 1 MERLIN U740 USER GUIDE 44 WARNI DO SERVI CE THE WI RELESS COMMUNI CATI ON DEVI CE YOURSELF SUCH ACTI ON MAY VOI D THE WARRANTY THE MERLI PC CARD MODEM OEM IS FACTORY TUNED NO CUSTOMER CALI BRATI ON OR TUNI NG IS REQUI RED CONTACT NOVATEL WI RELESS TECHNI CAL SUPPORT FOR I NFORMATI ON ABOUT SERVI CI NG YOUR WIRELESS COMMUNI CATION DEVI CE FCC CAUTI ON Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment NOTE The Radio Frequency RF emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter unless specifically authorized by Novatel Wireless Technologies MODI FI CATI ONS The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Novatel Wireless Inc may void your authority to operate the equipment 7 4 REGULATORY NOTI CES This product has been evaluated for SAR and meets the FCC Guidelines for exposure to radio waves FCC Equipment Authorization ID NBZNRM U740 Your wireless modem is a radio transmitter and receiver It is designed and manufactured not to exceed the

U740 USER MANUAL - Novatel Wireless

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