FacilityPro MiniPOS 3000 Installation and User Manual
Contents
1. 1 double light grey key horizontal 1 double light grey key vertical 2 stickers to protect the LEDs against spillages and dirt C Tipro Installation CD d CD Rom with configuration files for the mini POS e Tipro MID KM064A keyboard with Tipro MID DLAO1B LCD module and 64 small light grey keys f Mini POS cable with two mini DIN connectors for connecting the Mini POS to the Magnabox older versions of the FacilityPro MiniPOS 3000 without the TIPRO PCB were supplied with a Mini POS cable split for power supply and connection to PC POS cable or PC with 1 mini DIN TIPRO connector and 1 female DB9 connector g Wet cover for the mini POS if ordered seperately article 39200230 h A6 paper with a list of What s in the box Your FacilityPro MiniPOS 3000 MT 3041 includes additional items 1 Telephone cable with two RJ11 connector MC order number 91900030 2 metres 2 PSTN modem built into the Magnabox Your FacilityPro MiniPOS 3000 MT 3042 includes additional items 1 antenna with SMA connector 2 GSM GPRS modem built into the Magnabox If you are a VAR and will need to configure the Mini POS keyboard yourself you will also need a Mini POS cable split for power supply and connection to PC with 1 mini DIN TIPRO connector and 1 female DB9 connector as well as a CD Rom with configuration files for the mini POS keyboard These are not supplied with the FacilityPro MiniPOS 3000 and need to be ordered separately This ca2. Figure 8 8 Storing neem uw pas Cause The Equens SAM is faulty Solution Contact your service provider and schedule a service call 8 8 The display of the mini POS is blank Problem The display of the mini POS stays blank Cause This indicates that the power supply of the Magnabox was connected before the power supply of the mini POS which can occur with older versions of the FacilityPro MiniPOS 3000 without the TIPRO PCB or if the mini DIN connector of FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 36 the mini POS cable is only inserted into the unlabelled port of the Magnabox above the port POWER after the Magnabox has been turned on Solution Disconnect the power supply of the Magnabox and then reconnect it 8 9 The display of the mini POS shows old transaction data Problem The display of the mini POS shows old transaction data Cause The connection between the mini POS keyboard and the Magnabox was lost Solution Check the cables or call your service provider for assistance 37 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc
3. click in the field IP address and type the IP address If you have filled in Network in the field Connection and the terminal will be audited and configured via a telephone network you must create a dial up connection to the modem in the Magnabox in Windows and then enter the correct values in the fields Dial up connection and Phone On the tab Services fill in which services will be available at this terminal In the first slot of the list of available services you must enter the service Amount or Euro for instance with a price of 0 01 or other currency Enter the available services according to Table 4 2 and Table 4 3 see also Figure 3 5 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc EF34 15 16 17 18 E Table 4 2 A2 6 D J Jo8 ur qui 5 o9 jj 8 JE lo 2x RM FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 16 Table 4 3 24 Click on the function button Apply 25 Click OK The new terminal will be saved The record list will include the name of this new terminal 4 2 2 Determining the parameter values for the FacilityPro MiniPOS 3000 There are a number of parameters that determine how a FacilityPro MiniPOS 3000 will operate and that must be assigned the correct value for your site Some of these parameters are found on the machine type data screen some on the terminal data screen and some on the
4. from CARD to POS see chapter 6 4 lt CASH TO CARD gt key Transfers amount in POS to CARD see chapter 6 4 6 3 Viewing the balance on a card with the FacilityPro MiniPOS 3000 How to view the balance on a FacilityPro card 1 Let the customer insert his FacilityPro card or Chipknip The display of the card reader shows as in Figure 6 9 FacilityPro card or Figure 6 10 Chipknip depending on the value of the parameter display balance 84 2 2 For a Chipknip the display will show as in Figure 6 9 2 If the display did not show the balance in the previous step press the lt gt key The display shows as in Figure 6 13 for a few seconds and then again as in Figure 6 9 3 Take out the card or wait until the cashier has entered your order on the mini POS and sent it to the Magnabox so that the display shows as in Figure 6 5 FacilityPro card or Figure 6 6 Chipknip and then continue with your payment from step 5 of 86 2 BALANCE 4 Sb Figure 6 13 Balance FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 30 6 4 Transferring balance from one card to another In some cases it might be desirable to be able to transfer money from one card to another This is done by transferring from the source card to the cash and then from the cash to the destination card For example when an organisation is migrating from old cards to new cards the balance of the old card can be transferred to the new card S
5. 3000 manual version MAN7 MT3000 UKED 4502 doc 8 Problem solving 8 1 Display shows CARD HAS THE WRONG CURRENCY Problem Display shows as in Figure 8 1 CARO HAS THE WRONG CURRENCY Figure 8 1 Card has the wrong currency Solution Rewrite card with the correct currency 8 2 Display shows CARD IS NOT VALID HERE Problem Display shows as in Figure 8 2 CARD IS HOT VALID HERE Figure 8 2 Card is not valid here Cause The card contains the wrong site code It might be a card from another site Solution Rewrite card with the correct site code 8 3 Display shows CARD IS NOT VALID Problem Display shows as in Figure 8 3 CARO IS HOT WALIO Figure 8 3 Card is not valid Cause The card contains a validity period with an end date in the past Solution Rewrite card with the a new validity period FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 34 8 4 Display shows CARD IS NOT YET VALID Problem Display shows as in Figure 8 4 CARD I HOT YET VALID Figure 8 4 Card is not yet valid Cause The card contains a validity period with a start date in the future Solution Rewrite card with the a new validity period 8 5 Display shows YOUR CARD IS NOT USABLE Problem Display shows as in Figure 8 5 TOUR CARD I5 HOT USABLE Figure 8 5 Your card is not usable Cause The card contains the wrong key set the card is faulty or the card co
6. config CON DD OF A 21 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc So le http 169 254 23 47 File Edit View Favorites Tools Help VijConvert Gege E E ES T E ve de og MagnaBox x Google Home page Choose the settings or counters you would like to change or review local Figure 4 5 Home page of a Magnabox AOI Off Off Off 9999 local Figure 4 6 Paystation page of the Magnabox of a FacilityPro MiniPOS 3000 11 Repeat steps 9 and 10 until all the parameters of the paystation page have the desired value 12 Click on MBX hor 13 If you want to c hange any other configuration parameters you should change the parameters config user name config password and site code on the Site page of the Magnabox for security reasons this can be done as described above From the home page you should choose 1 config network for the parameters in Figure 4 7 2 config site for the parameters in Figure 4 8 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 22 3 config services for the products sold at the terminal and the prices Figure 4 9 14 Leave the web browser and restart the Magnabox for the changes to take effect Network page Always 169 254 23 47 not used 55 255 255 0 not used 0 0 0 0 not used 255 255 255 255 not used 192 168 2 100 Master 24 255 755 255 255 for changes to take effect Figure 4 7 Network pag
7. eese e eese eoe nee 36 8 9 The display of the mini POS shows old transaction data ee eee ee ee ee eee eee 37 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 2 About this installation and user manual This is the user manual for the FacilityPro MiniPOS 3000 MAN7 MT3000 UKED 4502 doc It is based on Magnabox application software version V3 45 and bios version 3 36 and on FacilityPro Manager version 3 4 0 26 This manual describes how to install and use a FacilityPro MiniPOS 3000 and how to solve certain problems For technical specifications such as measurements memory capacity etc you are referred to the data sheet of the FacilityPro MiniPOS 3000 When the text presents an enumeration that does not represent instructions to be carried out this enumeration will be presented as follows each item identified by a number and a bracket 1 First point 2 Second point etc When the text presents instructions on how to perform the various tasks these instructions always have a title which starts with How for example How to check the balance on a smartcard The instructions for the specific task are then given step by step in the order in which they will be carried out each step identified by a number and a full stop as follows 1 Step 1 2 Step 2 3 Step 3 etc 3 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 1 Introduction The FacilityPro MiniPOS
8. power supply and connection to PC with 1 mini DIN TIPRO connector and 1 female DB9 connector The CD Rom with configuration files for the mini POS keyboard and the cable are not supplied with the FacilityPro MiniPOS 3000 and need to be ordered separately There are two default Magna Carta configuration files lt name lay gt for the mini POS 1 kposplus rs232 lay gt for 44 small product keys a numeric keypad and function keys ENTER DELETE ESC V en A CARD TO CASH and CASH TO CARD as shown in Figure 3 1 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 8 2 kposplus rs232 8bigkeys lay gt for 8 large and 12 small product keys a numeric keypad and function keys ENTER DELETE ESC V en A CARD TO CASH and CASH TO CARD as shown in Figure 3 2 How to configure the mini POS keyboard 1 IX Ww 8 9 Insert the mini DIN TIPRO connector of the mini POS cable split cable into the correct port of the mini POS the extreme right port and the only one it will fit into Insert the female DB9 connector of the power supply and cable for the mini POS into a COM port of the PC Insert the plug of the power supply and cable for the mini POS into a socket Install the software ChangeMe from the Tipro cd rom Insert the CD Rom with Magna Carta configuration files lt name lay gt for the mini POS keyboard into the CD Rom drive of the PC Start ChangeMe Start Programs Tipro key
9. site data screen These are On the machine type data screen in alphabetical order 1 2 als server ip value in standard configuration 0 0 0 0 IP address of the ALS or PIM server please refer to the FacilityPro Manager user manual display balance value in standard configuration O value 0 balance is only displayed when user presses button value 1 when card is inserted the balance is displayed unless it is a Chipknip idle timeout value in standard configuration 5000 When the terminal is not active two or three alternating screens will be shown on the display of the terminal see parameters Welcome text 1 and Welcome text 2 below The parameter idle timeout defines after how many ms the display switches between the screens If it has the value O the screen will not alternate only the first screen will be shown default WELCOME YOUR CARD PLEASE The date and time will then not be shown oc dummy cardnumber value in standard configuration O Only applicable to terminals that accept Chipknip refer to footnote 1 This parameter determines the card number that is sent to the cash register to indicate that a Chipknip has been inserted and that is stored as the card number in the transaction record and will be shown in reports It is generally O Some cash registers cannot accept a card number 0 and generally the value 2147483647 is then used hexadecimal 7FFFFFFF service cardnumber value in standard conf
10. that certain users are charged a reduced price others do not pay at all and yet others can purchase products against a budget on the card The transaction data stored includes the cost centre of the card allowing for through billing The FacilityPro MiniPOS 3000 will function as a terminal within a complete FacilityPro electronic transaction system In addition to Mini POS terminals other Magna Carta payment Terminals that can accept Chipknip are only available for the Dutch market Chipknip is the electronic cash system or open Dutch e purse used in the Netherlands FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 4 terminals can be incorporated e g at cash registers photocopiers and vending machines as well as access control terminals and card reload stations Depending on the architecture of your site you will choose for a PayPro or PowerPro terminal 1 PayPro Card holders cannot be divided into user groups All card holders pay the same price discounts and budgets cannot be assigned 2 PowerPro Card holders can be divided into user groups allowing for complex price differentiation by assigning discounts and budgets per user group User groups can have multiple special features such as free sale discount or budget Card holders can also be divided into cost centres so that billing reports per cost centre can be generated The terminals are managed with the software FacilityPro Manager developed by Magna Ca
11. the action button Status If you do not see the message STATUS Terminal OK then the connection has not been set up and you cannot configure the terminal Click on the action button Send config Click OK Wait for the message Done Click OK The FacilityPro MiniPOS 3000 is now configured The display of the card reader shows alternately as in Figure 4 2 and in Figure 4 3 The display of the mini POS shows FRIDAY 22 43 3 FEB 2006 WELCOME INSERT CARD If the display of the card reader shows as in Figure 6 1 the cashier will first have to log on by inserting a cashier s card and then taking it out after which the display will show alternately as in Figure 4 2 and Figure 4 3 4 3 Configuring with the Magnabox menus The most basic configuration parameters can be edited using the Magnabox menus and are found in the menu Application These are ND KR W no PR Currency User confirmation Single vend Display balance Site code Service timeout Languages See the list of parameters in 84 2 2 for an explanation of the meaning of each parameter Currency System currency languages Language choice in the terminals FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 20 You are referred to the Magnabox installation and user manual for instructions on changing the value of these parameters using the Magnabox menus 4 4 Configuring with a web browser http Using a web br
12. 3000 is a terminal for electronic payment at Points of Sale POS using a FacilityPro smartcard or Chipknip into which is integrated the cash register functionality A range of FacilityPro MiniPOS 3000 models is available The FacilityPro MiniPOS 3000 consists of three main modules the mini POS the control unit and the card reader The mini POS is a keyboard with a display and has one touch buttons for selected products at pre defined prices a numeric keypad allowing cash amounts to be entered and a number of specific function keys One can choose for either 8 large and 12 small or 44 small product buttons The control unit or Magnabox is connected to the mini POS The card reader Atlas 4 where the card is inserted is placed on a smooth surface e g the counter To pay for products at a FacilityPro MiniPOS 3000 the operator enters the products and or cash amounts on the mini POS one line at a time Each product or amount is shown as one line of the order the keypad and the product keys can be combined to enter 5 coffee in one line For each line the amount due is shown on the display of the mini POS When the lt Enter gt key is pressed the total amount due is shown on the displays of both the mini POS and the card reader The customer must insert his smartcard in the card reader The amount due is deducted from the card after the customer has confirmed by pressing the lt OK gt button At a FacilityPro MiniPOS 3000 money can also b
13. FacilityPro MiniPOS 3000 Installation and User Manual File name MAN7 MT3000 UKED 4502 doc Revision date 21 09 2009 AGNA CART For more information Visit the website http www magna carta com 9 2009 Magna Carta Chipcard Solutions All rights reserved Magna Carta FacilityPro FacilityPro Manager Comet de FacilityPro Manager logo are either registered trademarks or trademarks of Magna Carta Chipcard Solutions in de Netherlands and or other countries All other product names are trademarks or registered trademarks of their respective owners CONTENTS ABOUT THIS INSTALLATION AND USER MANUAL cccsccsccccccccccsccsccccccccccccccccscscosees 3 I INTRODUCTION 45i ei exse Eee RU ova aeo ER ER ERE ES Pa ER EE cais Ros Tasca E epe VE PNE COE EE FREE EvR T 4 2 FACILITYPRO MINIPOS 3000 WHAT S IN THE BOX cccscsscsccsccccccccccsscsscccccccccscs 6 3 INSTALLAITO Nesasasuesticassas 8 3 1 Assembling the mini POS keyboard 5 liie eiie ee en ee eee ue eee sa e Pe Na Pe VV A E eae ae aeg ea Sa va F v e EV P aV TY ae 8 3 2 Configuring the mini POS keyboard cisne ue ue ooa ebav eve a vau eov ee ve ve a oue e eve eae ea Te ee UE ea a dE 8 3 3 Installing the FaciutyPro MiniPOS 3000 reete eoa ue aa Yee a EVE Ve stuto com cicero Ye aa vaa ga Vea saa V 10 4 CONFIGURATION iis sa sese ee eo VERE Ee X Y 4E Pn TRE EN SEPA CCS E YR CO a ERR AR XR Te ee SUR e ER aA EA Tee e ERES E 12 4 1 Loading the s
14. LLOWED Figure 6 3 Not allowed 3 Press the lt ENTER gt key Both displays will show if the customer has not already inserted his card as in Figure 6 4 PAY 1 3 INSERT CARD Figure 6 4 Pay amount insert card 27 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 4 Let the customer insert his FacilityPro card or Chipknip The display of the card reader shows as in Figure 6 5 FacilityPro card or Figure 6 6 Chipknip If the balance on the card is lower than the amount due the display will show as in Figure 6 7 PAY 1 98 AGREE OK STOP Figure 6 5 Pay amount agree OK STOP CHIP 4 68 AGREE OKASTOP Figure 6 6 Chip amount agree OK STOP BALANCE TOO LOW PLEASE TAKE CARD Figure 6 7 Balance too low 5 Let the customer press the lt OK gt key The amount due is deducted from the card and the display shows first as in Figure 6 8 and then as in Figure 6 9 or Figure 6 10 if parameter single vend 0 or as in Figure 6 11 if parameter single vend 1 or if the card is a Chipknip If the customer presses the lt STOP gt key instead of the lt OK gt key the display will show as in Figure 6 12 YOU HAVE PAIO Figure 6 8 You have paid WAIT FOR AMOUNT Figure 6 9 Wait for amount FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 28 WAIT FOR AMOUNT BALANCE 1 38 Figure 6 10 Wait for amount balance YOU HAVE PAIO FLEHSE TAKE CARD Fig
15. P PAYMENTS TO EQUENS eee eee eee eee eee eere e eee e eene oe 33 o PROBLEM SOLVING iioi I CURE Poe pe ERE re CE eV maio a e ERE Te aa VES ANNE Vo PAR NR ERE E TREE HAE Ee Uo e UEE 34 1 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 8 1 Display shows CARD HAS THE WRONG CURRENCY eee eee ee eee ee eee ee cer cenconconconsossos 34 8 2 Display shows CARD IS NOT VALID HERE e eee eee eee e eee eee eene e eee e eee see etes etes eoo eeoe 34 8 3 Display shows CARD IS NOT VALID 4s sesseeeveseesesevevseeuuseeuvtevaveuvasabsavseet oseneesekvaxo eesose 34 8 4 Display shows CARD IS NOT YET VALID e eee eee eee e eee eee eee neon eee eee eee e see eee stesse soe eoe 35 8 5 Display shows YOUR CARD IS NOT USABLE cese eee eee eee eee eee eene eee o eese estes ee ooeeoe 35 8 6 Display shows YOUR CARD DOESN T RESPOND eee eee eee eee eee ee eee eee o ee etes etes eso seoe 35 8 7 Chpknip problells c ooi asi e eee voee ee eoar PESE Qe naa eee ei avv Co Ee ova Va E AVI de cel dedicado s AREE RUE 36 8 7 1 Display shows BUITEN GEBRUIK BETAAL ANDERS csccssccsscesccescesecesccescesccnsceseeess 36 6 7 2 Displayshows STORING NEEM UW PAS cidosi epe custie ceor store a oer ada dio ass SOR Mu naue eso dantes 36 8 8 The display of the mini POS is blank ce eee eee ee eee ee eee eee ee ee eee
16. ast entered line number and product name as well as the total amount of the order up to now Figure 6 2 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 26 1 LORE TOTAL Figure 6 2 product line and total The display of the mini POS will show the same as well as the two previous lines of the order the line numbers and the total number of lines up to now An up arrow on the top line shows that more lines have been entered than can be shown and a dot shows which is the selected line FRIDAY 22 43 A 02 1coffee 1 10 3 FEB 2006 03 2 tea 2 20 e 04 1 coke 2 20 04 TOTAL 6 50 How to pay at the FacilityPro MiniPOS 3000 1 Enter the first line of the order on the mini POS a press a product key or b enter a number on the numeric keypad and then press a product key or the lt f gt key 2 Repeat step 1 until all the lines of the order have been entered on the mini POS While entering an order press ESC at any time to cancel the whole order If while entering an order an invalid product key is pressed a key that has not been configured to represent a product the display will show as in Figure 6 3 The operator must then press ESC to continue with the order On the display of the mini POS keyboard a dot shows which is the selected line By default this is the line last entered Using the W and A keys another line can be selected The selected line can be cancelled by pressing the lt DELETE gt key MOT A
17. boards ChangeMe You will see the message USB keyboard not found Would you like to check other ports Click Yes After some time you will see a screen as in Figure 3 3 id Searching for keyboard Scanned ports D OF Cancel e e Use this port as default Figure 3 3 Click OK After some time you will see a screen as in Figure 3 4 Figure 3 4 Click Open You will see a browse screen 10 Browse to the CD Rom drive and select the preferred Magna Carta configuration file lt name lay gt for the mini POS keyboard 11 Click Open The configuration file is loaded 9 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 12 13 Click Update and verify The configuration is programmed into the mini POS keyboard You will see the message Memory verified successfully Click OK Your screen will show the configuration of the mini POS keyboard as in Figure 3 5 Chanpelte utility posplus raaja Bbipgkeys le Dexip Keyboard Took p re fear y findo Hep A B c D E F G H Lapowt Umbai babes Figure 3 5 14 Close the ChangeMe program 3 3 Installing the FacilityPro MiniPOS 3000 How to install the FacilityPro MiniPOS 3000 T 10 11 Install the Magnabox on a smooth and protected surface within 1 5 m of where the mini POS will be placed preferably out of sight of the cashier and customer and such that the cabling can be conc
18. ccessory bag with C A6 paper with a list of What s in the box and a link to the installation and user manual of the Atlas on the Magna Carta website 3 Application box a Power supply for Magnabox b Atlas base c Modular cable RJ12 RJ12 1 metre d 4 suction cups for Atlas base e A6 paper with a list of What s in the box and a link to the installation and user manual of the FacilityPro MiniPOS 3000 on the Magna Carta website f For older versions of the FacilityPro MiniPOS 3000 without the TIPRO PCB only modular cable RJ12 RJ12 1 50 metre for MC POS cable The TIPRO PCB has simplified connection of the mini POS only one cable is needed from mini POS to Magnabox power supply of the mini POS come from the Magnabox This requires application software version V3 28 or higher in the Magnabox FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 6 g For older versions of the FacilityPro MiniPOS 3000 without the TIPRO PCB only Adaptor D9 male to RJ12 for MC POS cable 4 Tipro mini POS box a bag with 44 small blue keys numbered 1 44 2 small red keys CASH TO CARD and CARD TO CASH 5 small dark grey keys DELETE ESC A and V 1 double dark grey key vertical ENTER 9 small light grey keys numbered 1 9 1 double light grey key horizontal O b bag with 64 small transparent caps for on small keys 8 large light grey keys 8 large transparent caps for on large keys 1 Tipro tool for removing keys
19. d To control the way lines are shown the position of lines commands can be placed in the text The Magnabox will interpret these commands and implement them The commands for a line of text must be placed at the beginning of that line The commands are a Ac center the text on the display b AU left align the text Ar right align the text Nn new line Ni this text must be on the 1st line 7 this text must be on the 2nd line 3 this text must be on the 3rd line NW this text must be on the 4th line To Tan On the site data screen 1 Site code 2 System currency FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 18 3 Language choice in the terminals this field contains a list of which languages will be used in the terminals of the site If this list is not empty the messages shown on the displays of the terminals will be shown in the language shown in the first position by default The card holder can toggle between the selected languages in the order seen in this list using the language button on the card reader at the terminals Languages can be removed and added to the list using the gt and lt buttons If no languages are selected here the terminal will use the language determined in the terminal at delivery as the first language presumably the language of your site and all other available languages for toggling starting with the language following the default language in thi
20. e of a Magnabox Site page 12345 650 00 local Figure 4 8 Site page of a Magnabox 23 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc Services page Service Name Bedrag Iter Item 2 ltem Iter term 5 tem 6 tem 7 Item amp term term Item 1 tern Item 1 Item 14 Item term Item 17 term Item Figure 4 9 Services page of the Magnabox of a FacilityPro MiniPOS 3000 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 1 E E E E E E E I E E J J E FE E TE E Price al 0 01 0 10 0 20 0 30 O40 0 50 0 60 d a0 1 30 1 00 i 1 0 24 5 Activating Chipknip on the FacilityPro MiniPOS 3000 This chapter is applicable only if you have a FacilityPro MiniPOS 3000 which accepts Chipknip see footnote1 The Magnabox will have been programmed with additional Chipknip firmware and equipped with a SAM of acquirer Equens In the Magnabox installation and user manual supplied with your FacilityPro MiniPOS 3000 you will find instructions for placing the SAM if this has not been done before delivery and for activating the Chipknip functionality In order to activate you will need to know the TerminalID assigned by Equens 25 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 6 Operation of the FacilityPro MiniPOS 3000 The instructions in this chapter assume that the
21. e table of locations 1 e that is 1s included in the list of records of the locations data screen Make sure the terminal group the terminal will belong to has been created this can be done from the terminal groups data screen Choose menu Terminals Choose Terminals If there is more than one terminal group select the terminal group to which the mini POS must belong Click on the function button New Click in the field Terminal 10 Il 12 13 14 Type the name of the new terminal e g Mini POS Click on the arrow next to the field Machine type Select the machine type MiniPOS 20 products or MiniPOS 44 products Click on the arrow next to the field Collector Select the workstation that will be the collector for this terminal This is not necessary if the terminal will be audited manually Click in the field Serial number Type the serial number of the Magnabox It begins with mb or MB The serial number is visible on the display of the Magnabox Click on the arrow next to the field Connection Select Network if the terminal will be audited and configured via Ethernet LAN or via mobile or analogue telephone network Otherwise select Handheld Click on the arrow next to the field Location Select the location of the terminal If you have filled in Network in the field Connection and the terminal will be audited and configured via Ethernet LAN
22. e transferred from one card to another and the customer can view his balance on the screen of the card reader by pressing the lt gt button At a FacilityPro MiniPOS 3000 you pay for products using a FacilityPro card or Chipknip Chipknip is the electronic cash system or open Dutch e purse used in the Netherlands A FacilityPro card is a smartcard for your own organisation or company which can be used for electronic payment at cash registers POS stations vending machines photocopiers etc Magna Carta developed the closed electronic transaction system FacilityPro which offers various functions for card configuration registration of data on the cards and a loyalty system for card users A useful feature of the system is the ability to charge different card holders different prices Optionally FacilityPro cards can be reloaded at the FacilityPro MiniPOS 3000 by transferring balance from a Chipknip or another FacilityPro card FacilityPro is available for contact cards as well as contactless cards Presently supported contact cards are JavaCard IBM MFC and legacy Bull Scot5 Gemclub Micro FacilityCard Multi Card Smart Presently supported contactless cards are Mifare Classic Mifare DESFire and contactless JavaCards Terminals are prepared for Mifare Plus LEGIC cards are also supported and require a special LEGIC card reader In addition to straightforward payment the FacilityPro MiniPOS 3000 can handle transactions with a FacilityPro card so
23. ealed to avoid accidental disconnection for instructions refer to the Magnabox installation and user manual Assemble the mini POS zie 3 1 Assemble the card reader Atlas base and suction cups following the instructions in the Atlas installation and user manual Place the mini POS on a suitable surface Insert one mini DIN connector of the mini POS cable into the unlabelled port of the Magnabox above the port POWER Insert the other mini DIN connector of the mini POS cable into the correct port of the mini POS the extreme right port and the only one it will fit into Insert an RJ 12 connector of the modular cable into the port READER1 of the Magnabox Slide the base off the Atlas card reader and insert the other RJ12 connector of this cable through the hole in the base into the port 1 of the Atlas and slide the base of the Atlas back on Put the card reader in a suitable place so that the customer has a good view of the display Use the suction cups to secure it Insert the power plug of the power supply for the Magnabox into the port POWER of the Magnabox If the FacilityPro MiniPOS 3000 will be connected to a network Ethernet LAN or mobile or analogue telephone network follow the appropriate instructions in the Magnabox installation and user manual to establish the connection to the network FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 10 12 Place the wet cover ove
24. ertain cards should receive a discount on the price of certain or all products PowerPro terminals only the value of a number of parameters that determine how a FacilityPro miniPOS 3000 will operate 84 2 2 Your new FacilityPro MiniPOS 3000 is delivered without a configuration in the Magnabox Before it can be used it must be configured This can be done in four ways using a button on the Magnabox to program the standard configuration if you want to use your FacilityPro MiniPOS 3000 for testing with Magna Carta test cards or if only Chipknip should be accepted see footnote 1 84 1 with FacilityPro Manager to create a site specific configuration 84 2 using the menus of the Magnabox to create a site specific configuration 84 3 using http to create a site specific configuration 84 4 4 1 Loading the standard configuration The standard configuration assumes that 1 the currency is Euros 2 only Magna Carta test cards and or Chipknip see footnote 1 may be used 3 a mini POS keyboard layout with 8 large and 12 small product keys a numeric keypad and function keys ENTER DELETE ESC V en A CARD TO CASH and CASH TO CARD as shown in Figure 3 2 and Figure 3 5 4 products and prices as defined in Table 4 1 A FacilityPro MiniPOS 3000 can only be operational in real terms with the standard configuration if only Chipknip cards will be accepted and only amounts entered on the numeric keypad will be charged i
25. firmation 1 value Figure 4 4 Typical parameter values for mini POS If a terminal has a descriptor version lower than desv0011 this can be checked in field Descriptor version on the Settings tab of the terminals data screen the terminal will not be able to toggle languages and will not be affected by the languages selected in this list 19 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 4 2 3 Configuring the terminal How to configure the FacilityPro MiniPOS 3000 with FacilityPro Manager T H WO O N Install the FacilityPro MiniPOS 3000 as described in chapter 3 ensuring that FacilityPro Manager can connect to the FacilityPro MiniPOS 3000 via a network unless the terminal will be configured and audited manually using a PDA Turn on the FacilityPro MiniPOS 3000 Magnabox and mini POS 6 1 and ensure the display shows as in Figure 4 1 or alternately as in Figure 4 2 and Figure 4 3 Possibly you will have to log on with a cashier s card first Start FacilityPro Manager Make sure the terminal has been created in the database 4 2 1 and the parameters have the correct values for your site 84 2 2 If the terminal will be configured and audited manually please refer to your COMET user manual for instructions on how to configure a terminal using FacilityPro Manager and a PDA with COMET software Make sure the terminal can be connected to go to the tab Status of the terminal and click on
26. have a network connection TCP IP or telephone certified by Equens at every terminal that must accept Chipknip Another option is direct transfer of the Chipknip payments from the terminal to Equens using the built in Chipknip terminal software This does require a network connection certified by Equens 5 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 2 FacilityPro MiniPOS 3000 What s in the Box You have purchased a FacilityPro MiniPOS 3000 Three models of the FacilityPro MiniPOS 3000 are available shown in the table below together with their product codes The complete product name is the type of terminal PayPro or PowerPro followed by the product code IRDA and TCP IP MT 3040 PSTN modem MT 3041 GSM GPRS modem MT 3042 Your FacilityPro MiniPOS 3000 has the following parts 1 Magnabox control unit box a Magnabox control unit with built in TIPRO PCB for connection to the mini POS older versions of the FacilityPro MiniPOS 3000 do not have this PCB optionally with SAM for Chipknip acceptance see footnote Error Bookmark not defined key for Magnabox 3 plugs S6 3 screws DIN7981 4 8x25 mm b Accessory bag with C A6 paper with a list of What s in the box and a link to the installation and user manual of the Magnabox on the Magna Carta website 2 Box with card reader type Atlas 4 Standard a 4 button Atlas on mounting plate key for Atlas 3 plugs S6 3 screws DIN7981 4 8x25 mm b A
27. he standard configuration is loaded The display of the card reader shows alternately as in Figure 4 2 and in Figure 4 3 The display of the mini POS shows MONDAY 22 43 3 FEB 2006 WELCOME INSERT CARD 4 2 Configuring with FacilityPro Manager In the instructions in this paragraph it is assumed that you have some experience with FacilityPro Manager For more detailed instructions you are referred to the FacilityPro Manager user manual 4 2 1 Creating the terminal Before you can configure the FacilityPro MiniPOS 3000 you will have to create a new terminal in the database of the FacilityPro Manager How to create a terminal record for your FacilityPro MiniPOS 3000 with FacilityPro Manager 1 Start FacilityPro Manager 2 Make sure that all the products that you want to sell on the mini POS have been created in the table of services i e that they are included in the list of records of the services FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 14 15 16 Iz 18 19 20 21 22 23 15 data screen There must also be a service for charging amounts with the numeric keypad of the mini POS which you might call Amount or Euro for instance and with a price of 0 01 or other currency It is advised to define the services for products that will be sold with the mini POS in one or several separate service groups Make sure the location for the terminal has been created in th
28. iguration 9999 Cards with a card number between service cardnumber 1 and service cardnumber 10 will be accepted as cashier s card see also parameter service timeout service timeout value in standard configuration O The time in s after which the terminal enters into the mode Cashier log on so that no more transactions can be effected until the cashier has logged on with a cashier s card refer to 6 1 Value 0 turns off this functionality single vend value in standard configuration 0 or 1 if the terminal accepts Chipknip Magnabox programmed with additional Chipknip firmware and equipped with a SAM of acquirer Equens For all Magnaboxes with firmware version lower than 3 45 the parameter server ip should be used and not als server ip 17 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc value 0 the terminal can effect multiple transactions to the same card without the card being taken out and re inserted value 1 there can only be one transaction with an inserted card In order to effect a second payment with the same card it must be taken out and re inserted 8 stop translog full value in standard configuration 0 value 0 if the memory of the Magnabox for storing transaction data is full 1000 transactions the Magnabox will continue to work and new transactions can be effected Transaction data is then lost on a FIFO basis First In First Out The counters in the Magnabox continue to st
29. ly as in Figure 6 14 and then as in Figure 6 9 or Figure 6 10 if parameter single vend 0 or as in Figure 6 11 if parameter single vend 1 or if the card is a Chipknip The display of the mini POS shows the amount that is in the cash FRIDAY 22 43 3 FEB 2006 WELCOME CASH 10 00 INSERT CARD YOU HAVE PAIO IH THE CASH Figure 6 14 paid in the cash 5 Customer removes source card 6 Customer inserts destination card in card reader The display shows as in Figure 6 9 or Figure 6 10 7 Cashier presses CASH TO CARD gt key A beep sounds and the display shows as in Figure 6 15 If no amount has been transferred from a card to the mini POS steps 2 through 4 the POS to CARD gt key will not work and the display will show as in Figure 6 3 8 Remove the card 31 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc CARD IS RELOADED Figure 6 15 card is reloaded Please note Steps 1 through 5 can be executed several times to transfer money from more than one source card to the cash Steps 6 through 8 can be executed at any time if there is an amount in the cash which is always visible on the display of the mini POS The entire amount that is in the cash will then always be transferred to one destination card FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 32 7 Transmitting Chipknip payments to Equens This chapter is applicable only if you have a FacilityPro MiniPOS 3000
30. n of course be another currency In this document the is used throughout Wherever the is used another currency symbol can be substituted 7 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 3 Installation Installing the FacilityPro MiniPOS 3000 involves 1 fitting the correct keys onto the mini POS keyboard 83 1 2 programming the correct layout for the mini POS keyboard into the mini POS 83 2 3 installing he FacilityPro MiniPOS 3000 83 3 In some cases the FacilityPro MiniPOS 3000 will not be installed in one fixed physical location It is frequently used as a temporary POS at events 3 1 Assembling the mini POS keyboard How to assemble the mini POS keyboard 1 Apply the stickers on the recesses of equal size with 4 and 3 LED s at the top of the keyboard These stickers protect the LED s against spillages and dirt 2 Detach the keys that you want to replace using the TIPRO tool place the tool over the sides of a key and pull sideways and upwards so that the key comes off 3 Press the appropriate keys onto the keyboard in such a way that the most slanted edge is always at the front Examples of keyboard layouts are shown in Figure 3 1 and Figure 3 3 Figure 3 1 Figure 3 2 3 2 Configuring the mini POS keyboard You will need a PC the Tipro cd rom with ChangeMe software and the CD Rom with configuration files for the mini POS keyboard supplied by Magna Carta and a mini POS cable split for
31. n other words no use will be made of the product keys FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 12 B6 Item14 1 40 D esc S D6 CRARDTOPOS D7 CASHTOCARD DB Se E5 Numerickey7 E6 Numerickey8 E7 Numerickey9 8 A o o l F5 Numerickey F6 Numerickey5 F7 Numerickey6 me v 5 0 G5 Numerckey1 G6 Numerickey2 G7 Numercky3 H56 NumerickeyO H7 DELETE GH8 Table 4 1 How to load the standard configuration into the FacilityPro MiniPOS 3000 NB the standard configuration can only be loaded into the FacilityPro MiniPOS 3000 if it has not yet been configured previously 1 Install the FacilityPro MinPOS 3000 as described in chapter 3 2 Ensure the FacilityPro MinPOS 3000 is on The display of the Atlas card reader will show as in Figure 4 1 If however the display shows alternately as in Figure 4 2 and Figure 4 3 or as in Figure 6 1 cashier log on then there is already a configuration in the FacilityPro MiniPOS 3000 and you cannot load the standard configuration 13 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc HO CONF It BOUT UF ORDER Figure 4 1 No config out of order WELCOME INSERT CARD Figure 4 2 Welcome insert card TUESDAY 18 42 4 HOU Seles Figure 4 3 Date and time 3 Press the v button of the Magnabox T
32. nnector in the card reader is dirty or worn Solution Rewrite the card replace the card or if problem occurs with all cards contact your service provider and schedule a service call 8 6 Display shows YOUR CARD DOESN T RESPOND Problem Display shows as in Figure 8 6 YOUR CARDO DOESH T RESPFOHD Figure 8 6 Your card doesn t respond Cause The card does not have a chip or it is faulty Solution Replace card or if problem occurs with all cards contact your service provider and schedule a service call 35 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 8 7 Chipknip problems This chapter is applicable only if you have a FacilityPro Vending 3000 which accepts Chipknip see footnote Error Bookmark not defined 8 7 1 Display shows BUITEN GEBRUIK BETAAL ANDERS Problem Display shows as in Figure 8 7 when a Chipknip is inserted BUITEM GEBRUIK BETAAL ANDERS Figure 8 7 Buiten gebruik betaal anders Cause The Chipknip payments have not been transmitted to Equens on time This can have various causes depending on the configuration of your system Maybe the terminal has not been audited maybe the Chipknip module of FacilityPro Manager has been turned off etc Solution Audit the terminal and transmit the Chipknip payments to Equens 87 8 7 2 Display shows STORING NEEM UW PAS Problem Display shows as in Figure 8 8when a Chipknip is inserted TOR IMG NEEM US PAS
33. ometimes it is desirable to transfer balance from a Chipknip to a FacilityPro card for example at sports clubs where junior members tend not to have a Chipknip and their parent might want to reload the FacilityPro card of their child by transferring balance from their own Chipknip Or all the members of a team might transfer an amount from their own card to the cash after which the whole amount is transferred to the team card Balance cannot be transferred to a Chipknip In the instructions below source card means the card from which the amount to be transferred is deducted and destination card is the card to which the amount is added How to transfer money from one card to another 1 Cardholder inserts source card in card reader The display shows as in Figure 6 9 or Figure 6 10 depending on the value of the parameter display balance 84 2 2 For a Chipknip the display will show as in Figure 6 9 2 Cashier enters the amount to be transferred by entering the number of cents on the numeric keypad followed by the lt f gt key 3 Cashier presses CARD TO CASH gt key The display shows as in Figure 6 5 FacilityPro card or Figure 6 6 Chipknip Unless an order has been entered consisting of only one line and representing a number of cents see step 2 above the CARD TO CASH key will not work and the display will show as in Figure 6 3 4 Customer presses lt OK gt key A beep sounds and the display shows briefly sometimes very brief
34. ore all relevant data so that no data is lost at that level value 1 as soon as the memory of the Magnabox for storing transaction data is full 1000 transactions the Magnabox will refuse to operate and no further transactions can be effected until the Magnabox has been audited and the transactions have been collected The display of the Atlas will show TRANSACTION FULL OUT OF ORDER 9 user confirmation value in standard configuration O value 1 payment will only be effectuated after confirmation by the cardholder value 0 payment will be effectuated automatically as the amount has been sent from the mini POS to the Magnabox and a card is inserted unless the card is a Chipknip in which case the customer is asked to confirm before the amount is deducted from the card On the terminal data screen 1 Welcome text 1 standard value WELCOME When the terminal is not active two alternating screens will be shown on the display of the terminal This field contains the first line of text of the first screen If this field is not filled in the default value WELCOME will be used The second line will always be YOUR CARD PLEASE The second screen will show the date and the time 2 Welcome text 2 standard value empty If this field is given a value when the terminal is not active three alternating screens will be shown on the display of the terminal instead of two see above The third screen will show the text filled in in this fiel
35. owser you can change the basic configuration of a FacilityPro MiniPOS 3000 This requires a configuration to be loaded into the FacilityPro MiniPOS 3000 first This can be done by loading the standard configuration 84 1 After loading the standard configuration you will use the web browser to edit the configuration parameters to reflect the functionality for your FacilityPro MiniPOS 3000 Some more advanced settings cannot be realised with a web browser and will require that you configure using FacilityPro Manager 8 4 2 How to configure the FacilityPro Vending 3000 with a web browser 1 Install the FacilityPro Vending 3000 as described in chapter 3 2 Load the standard configuration 84 1 3 Check the IP address on the display of the Magnabox and make sure your PC is connected to the same network Open a web browser on your PC In the address line type http IP address of your Magnabox Press Enter You will see the home page of your Magnabox Figure 4 5 Click on the web page config paystation Enter your user name and password and click OK Default value Demo Demo You will see the paystation page of your Magnabox Figure 4 6 9 Click on a parameter you wish to change and assign the appropriate value for your site See the list of parameters in 84 2 2 for an explanation of the meaning of each parameter whereby 1 Show Balance parameter display balance 10 Click return to paystation
36. parameter user confirmation has the value 1 84 2 2 6 1 Turning on the FacilityPro MiniPOS 3000 How to turn on the FacilityPro MiniPOS 3000 1 For older versions of the FacilityPro MiniPOS 3000 without the TIPRO PCB only Insert the plug of the power supply and cable of the mini POS into a socket 2 Insert the plug of the power supply of the Magnabox into a socket When the terminal is ready for use this takes a few seconds the display of the card reader will show alternately as in Figure 4 2 and Figure 4 3 and the display of the mini POS will show FRIDAY 22 43 3 FEB 2006 WELCOME INSERT CARD If the display of the card reader shows as in Figure 6 1 the cashier must First insert a cashier s card and then takei t out The display will then show alternately as in Figure 4 2 and Figure 4 3 CASHIER LOG OH Figure 6 1 Cashier log on 6 2 Electronic payment at the FacilityPro MiniPOS 3000 Using the FacilityPro MiniPOS 3000 several product keys and or amounts can be entered one after the other and then be paid for all at once The key with the currency sign or or other is also a product key representing the product 0 01 1 penny A payment consists of a number of lines maximum 25 A line can be created in two ways e by pressing a product key e by first entering a number on the numeric keypad and then pressing a product key or the lt gt key The display of the card reader will always show the l
37. r the mini POS keyboard to protect from spillages and staining How to install the FacilityPro MiniPOS 3000 for older versions without the TIPRO PCB Replace steps 5 through 7 of the above with the following steps 11 dx 2 Assemble the MC POS cable by connecting one of the modular cables to the RJ12 male DB9 adapter Connect the female DB9 connector of the power supply and cable for the mini POS to the male DB9 connector of the MC POS cable Insert the RJ12 connector of the MC POS cable into the port READER2 RS232 of the Magnabox Insert the mini DIN TIPRO connector of the power supply and cable for the mini POS into the correct port of the mini POS the extreme right port and the only one it will fit Insert an RJ 12 connector of the second modular cable into the port READERT of the Magnabox FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc 4 Configuration The configuration of the Magnabox includes information on which cards should be accepted by the FacilityPro Vending 3000 because they have the correct site code and card keys which currency 1s used whether certain cards should be refused by the FacilityPro MiniPOS 3000 e g because only certain user groups may use the vending machine or because they are lost or stolen cards from the hot list which products can be purchased at the mini POS and for which price whether balance can be transferred from one card to another whether c
38. rta With the PayPro module of FacilityPro Manager the system administrator manages the payment terminals He can edit products and prices put stolen cards on the hotlist and configure and audit the terminals The PowerPro module of FacilityPro Manager allows the system administrator to define user groups and cost centres so that a complex terminal configuration can be realised where user groups may be assigned multiple special features Transaction data stored includes the cost centre allowing for through billing For further details on FacilityPro Manager you are referred to the datasheet for this product The FacilityPro MiniPOS 3000 can communicate with the management software via Ethernet via mobile or analogue telephone network using a GSM GPRS or PSTN modem or stand alone via infrared communication In some cases additional hardware and or software might be necessary such as a Personal Digital Assistant PDA and the COMET software for communication via infrared or a modem on the back office computer for dial up connection to a modem If Chipknip is accepted at the terminal see footnote Error Bookmark not defined the Chipknip payments must be transmitted to the acquirer Equens This can be done with the Chipknip module of FacilityPro Manager a store and forward module which collects the transactions from one or several terminals and then sends them to Equens in a batch where they are processed It is therefore not imperative to
39. s order Dutch English German French Portuguese Defining only one or two languages in this list will make the omitted languages unavailable on the terminals which could be desirable on your site How to edit the values of the parameters i In the machine types data screen select the machine type of your FacilityPro MiniPOS 3000 e g MiniPOS 44 products You will see the present values of the parameters on the tab Parameters as in Figure 4 4 On the tab Parameters edit the value of the parameters if this is necessary to accommodate the desires of the site If you want to edit the default value of parameters that are not shown on the tab Parameters you will have to use the button Add parameter to add them to the tab see the FacilityPro Manager user manual If you wish change the value of the parameter Welcome text 1 and Welcome text 2 on the tab Other of the terminals data screen If you wish change the value of the parameters Site code and Language choice in the terminals on the tab Settings of the site data screen If you wish change the value of the parameter System currency on the tab System currency of the site data screen Click Apply Click OK Machine type Unit type Max Services MiniPos 44 products Kpos Plus 45 Parameters Memo Parameter Description display balance balance shown on disp 1 idle timeout Sood increase allowed 0 single vend 0 user_ confirmation user con
40. tandard configuration 1 1c eee ee ee ee ee ee e e eo eee e ee eo e eee ee eee eese eoe 12 4 2 Configuring with FacilityPro Manager e eee eee ee ee eee ee eere eee ee eese ee eese eese ee eeoeoce 14 fo Creating the terminda Urse ses xueceo tutus NIS E Ot mmo are Mee Ta a CAD GS 14 4 2 2 Determining the parameter values for the FacilityPro MiniPOS 3000 e 17 440 9 3S bontig ring the terminalene rer naaa yere ea raten ees ve eda Peel as eve et n crues eases 20 4 3 Configuring with the Magnabox menus e eee eee ee ee eee ee eee eee eee eese eese esee ee eeeeoeoee 20 4 4 Configuring with a web browser http eee e ecce eene eee eee ee eee eee eee eee tees ee sse e soon 21 5 ACTIVATING CHIPKNIP ON THE FACILITYPRO MINIPOS 3000 e eee e eee eee 25 6 OPERATION OF THE FACILITYPRO MINIPOS 3000 eee eee eee ee e ee ee eee eo ee ro eoeoe 26 6 1 Turning on the FacilityPro MiniPOS 3000 eee ee eee eee ee ee eee ee eese aeos ee eese ee eeeeosoeooe 26 6 2 Electronic payment at the FacilityPro MiniPOS 3000 ce eee eee ee ee ee eee eee ee ee osos 26 6 3 Viewing the balance on a card with the FacilityPro MiniPOS 3000 e eee 30 6 4 Transferring balance from one card to another 1 eee e eee eee eee ee ee ee ee eee ee eese o eone 31 7 TRANSMITTING CHIPKNI
41. ure 6 11 You have paid please take card HOT PALO PLEASE TAKE CARD Figure 6 12 not paid please take card 6 Let the customer remove his card A new transaction can be started The display of the card reader shows alternately as in Figure 4 2 and in Figure 4 3 If the parameter single vend has the value 0 and the card is not a Chipknip a new transaction can be started immediately with the same card the display shows as in Figure 6 9 The following schemes present an overview of the use of the FacilityPro MiniPOS 3000 for payment How to pay for 1 coffee 2 coke 0 85 and 12 beer Display card reader coffee key 1 coffee TOTAL XX XX TOTAL XX XX Em TOTAL XX XX lt f gt key 0 85 TOTAL XX XX 12 on numeric keypad beer key 12 beer TOTAL XX XX INSERT CARD AGREE OK STOP Customer presses lt OK gt key YOU HAVE PAID 29 FacilityPro MiniPOS 3000 manual version MAN7 MT3000 UKED 4502 doc on card reader uu The function of the keys on the mini POS keyboard Action Product key Adds product to order once Number X on numeric keypad followed by product key Number X on numeric keypad followed by lt gt key lt ENTER gt key Starts payment lt DELETE gt key Cancels the selected usually last line of the order lt ESC gt key from order Cancels the whole order V and A keys Selects one line lower higher in the order lt CARD TO CASH gt key Starts transfer of cash amount entered
42. which accepts Chipknip see footnote 1 The Magnabox will have been programmed with additional Chipknip software and a SAM of acquirer Equens A FacilityPro MiniPOS 3000 which accepts Chipknip payments requires that these payments be transmitted to Equens Normally the system will be configured such that this will be done automatically at fixed times e g every night or once a week This is done in one of two ways 1 Direct transfer from the Magnabox the Chipknip firmware ICS intern which is built into the Magnabox transmits to Equens via a network Ethernet LAN or GSM GPRS or PSTN telephone network certified by Equens 2 Via a back office PC FacilityPro Manager audits the FacilityPro MiniPOS 3000 and supplies the transaction data of the Chipknip transactions to the Chipknip module ICS of FacilityPro Manager which transmits to Equens via a network Ethernet LAN or GSM GPRS or PSTN telephone network certified by Equens Extensive instructions for programming and configuring the Chipknip firmware or Chipknip module of FacilityPro Manager transmitting transaction data to Equens manually and referring to the data of the Chipknip transmissions effected can be found in the Magnabox installation and user manual which is supplied with your FacilityPro MiniPOS 3000 for direct transfer and in the installation and user manual of the Chipknip module of FacilityPro Manager for transferring via a back office PC 33 FacilityPro MiniPOS
Download Pdf Manuals
Related Search