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VidyoMobile for Android Quick User Guide Version 2.0-A
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1. Vi dyo S VidyoMobile for Android Quick User Guide Product Version 2 0 Document Version 2 0 A April 2013 Vidyo Personal Telepresence 433 Hackensack Ave Hackensack NJ 07601 USA 2013 Vidyo Inc All rights reserved Vidyo s technology is covered by one or more issued or pending United States patents as more fully detailed on the Patent Notice page of Vidyo s website http Awww vidyo com about patent notices as well as issued and pending international patents The VIDYO logotype is a registered trademark of Vidyo Inc in the United States and certain other countries and is a trademark of Vidyo Inc throughout the world VIDYO and the Vidyo family of marks are trademarks of Vidyo Inc in the United States and throughout the world Making a Direct Call Chapter 1 Calling Once you ve gotten your VidyoMobile app from the Google Play Store and you ve accepted the license agreement you can log into VidyoMobile y main vidyo com When you log in you ll see the Contact List screen My Room MY CONTACTS g Jennifer Angon Ext 123456 g Selina Anslie Ext 123456 g Shyamala Brayaga Ext 123456 g Anderson Calbert Ext 123456 Anderson Calbert Ext 123456 Making a Direct Call To make a direct call fthe person or room you want to call is on your My Contacts list on the Contact List screen 1 Tap the name of the person you want to call r E The Contact Details screen appears
2. 2 Tap Call Direct Salina Slivas If you need to search for a person or a room 3 Tenant moble AVAILABLE 1 Tap the Search field on the Contact List screen 2 Enter the name or part of the name of the person or ee room you want to call Rooms 3 Tap the name of the person or room when it appears eee on the Search list n External Clients Alternative Conference Room 2A The Contact Details screen appears 4 Tap Call Direct Joining Conferences Joining Conferences Extension 1234511 Tenant mobile Joining a Conference in Your Own Room Itai Ram To join a conference in your own room 4 1 Tap the room you want to join on the My Rooms list The Room Details screen appears into o 2 Tap Join Room Joining a Conference in Someone Else s Room To join a conference in someone else s room Invite 1 Search for the person or room as described on page 3 OR if the person is already in your My Contacts list tap on the person s name That person s Contact Details screen appears 2 Tap the name of the room you wish to enter Joining a Conference Using Inter Portal Communication Inter Portal Communication IPC enables you to join a conference that is taking place on a different VidyoPortal as long as that other system also has IPC enabled IPC is available with VidyoPortal version 2 2 and later To find out if your organization uses IPC contact your system administrator or Hel
3. Leslie Andrews o send a text message that includes the room link T tap Invite via Text Message Invite 4 Adding Contacts to Your My Contacts List Chapter 2 Setting Up VidyoMobile This chapter describes the various ways you can set up VidyoMobile to suit your preferences Adding Contacts to Your My Contacts List To add a contact to your My Contacts list 1 Tap the Search field on the Contact List screen 2 Enter the name or part of the name of the person you want to add 3 Tap the name of the person when it appears on the Search list Hy Contact Details The Contact Details screen appears Selina Silvas 4 Tap the Add to Contacts button Extension 1234511 Tenant mobile OFFLINE After a few seconds the contact will be added to your My Contacts list setting the Room Security Locking Your Room To lock your room Ea Contact Details 1 Tap the room you want to lock on the My Rooms list on the Contact List screen Itai Ram 2 Tap the user status icon to the left of your name on the r otsen eA Contact or Room Details screen Room Setting The Room Settings DOP UP appears maa Room Pin 3 Tap Room Lock all E Participants in Room Configuring the Settings PIN Protecting Your Room To seta PIN 1 Tap the room for which you want to set a PIN on the My Rooms list on the Contact List screen 2 Tap the user status icon to the left of your name on the Contact or Room Det
4. VidyoProxy Select this check box if your system J VidyoProxy administrator or Help Desk has instructed you to do so Settings from Use the Web Proxy settings that Android has designated OS Manually configure your Web Proxy settings To do this contact your system administrator or Help Desk for more information Note that this check box is available only if the Settings from OS check box is not selected Web Proxy User Name Enter your Web Proxy username This is not the same as your VidyoMobile username Contact your system administrator or Help Desk for this information Password Enter your Web Proxy password This is not the same as your VidyoMobile password Contact your system administrator or Helo Desk for this information Camera Set your front camera s orientation You can choose from Home Automatic Up Down Left or Right Orientation Rotated Set your front camera s orientation when your camera is Home rotated on its side You can choose from Automatic Normal Orientation or Flipped Camera Set your rear camera s orientation You can choose from Home Automatic Up Down Left or Right Orientation set your rear camera s orientation when your camera is rotated on its side You can choose from Automatic Normal or Flipped Rotated Home Orientation 10 Using the In Call Menu Chapter 3 Participating in Calls This chapter describes various actions you can take once you are in a Vidyo
5. join a room Both the ii Call Direct and Join Room buttons are selectable The user in online but is currently in a call or conference You cannot make a direct call to this user however you can join the user s room if it is not full or locked The Call Direct button is grayed out but the Join Room button is selectable The user is offline not logged into the VidyoPortal You cannot make a direct call to this user however you can join the user s room if it is not locked The Call Direct button is grayed out but the Join Room button is selectable The user is non Vidyo user or is using IPC For more information see Calling Non Vidyo Users or Joining a Conference Using Inter Portal Communication y Room Details Room Status A room s status indicates whether you can join the room and whether the room is PIN protected or locked The room status icons appear to einer Tenant mobile the left of the room name on the Room Details screen VidyoVoice 123 456 7890 ext 1234 This table describes the various room status Icons This icon Indicates that The room is available so you can enter the room The Join Room button is selectable will be asked to enter a PIN For more information about how to set a PIN see Setting the Room Security The Join Room button is selectable The room is occupied You can enter the room as long as it is not full The Join Room button is selectable o The room is availab
6. ails screen Set Room PIN 3228 The Room Settings pop up appears 3 Tap Room Pin 4 Enter the PIN using the keypad F The PIN can be from 3 to 12 numerals in length Do not use pai the star or pound characters a ATS nee 5 Tap Set Pin 6 Notify the other participants in your conference of the PIN so that they can enter the room a Settings Co nfi Q u rl a Q th e Sett N Q S Enable Conference Settings A Camera The Settings screen enables you to configure various options for Microphone your VidyoMobile device AF speaker General Settings To access the Settings screen A Background Actions Networking 1 Tap the Options icon Le in the upper right corner of the W waue nidara screen Web Proxy A Settings from OS 2 Tap Settings Manual Settings The Settings screen appears User Name This table describes each of the settings Password This setting Enables you to Camera Join conferences with your camera enabled turned on or disabled turned off m Microphone Join conferences with your microphone enabled turned on Conference or disabled turned off Settings Speaker Join conferences with your speaker enabled turned on or disabled turned off Configuring the Settings This setting Enables you to General Background Keep VidyoMobile running while it is not in the foreground on settings Actions your Android device KENO Always use Use
7. call Using the In Call Menu To view the In Call menu tap once on the screen while you are in a call The menu appears briefly O DERC O 4 and then hides again This table describes the In Call menu icons Enables you to Toggle among displaying your name only displaying your name resolution and frame rate and displaying no text Toggle among using your front camera using your back camera or turning off your camera Note that all three of these functions may not work on all devices Mute your microphone When muted the icon has a slash through it as shown To unmute tap the icon again Mute your speakers When muted the icon has a slash through it To unmute tap the icon again End your direct call or leave the conference k See how many participants are currently in the dock which is an area at the bottom of the screen that holds small images of participants The number in this icon s upper left hand corner represents the number of participants currently in the dock This icon appears only when you have placed one or more participants in the dock For more information see Viewing the Call Participants Viewing the Call Participants VidyoMobile typically displays the loudest speaker in the largest tile on screen However if you want more control over how participants appear on screen 1 Double tap the participant s tile The participant s image fills the screen anda andan appear in the up
8. en 2 Doone of the following To send logs to Support tap About and then tap Send logs to support To log out tap Log Out 13
9. le and PIN protected If you attempt to join the room you Inviting Others to Your Call or Conference Indicates that The room is occupied and PIN protected If you attempt to join the room you will be asked to enter a PIN For more information about how to set a PIN see Setting the Room Security The Join Room button is selectable The room is locked so you cannot enter it The Join Room button is grayed Out The room is locked and PIN protected so you cannot enter it The Join Room button is grayed out The room is occupied and locked so you cannot enter it The Join Room button is grayed out The room is occupied locked and PIN protected so you cannot enter it The Join Room button is grayed out Oo room is full so you cannot enter it The Join Room button is grayed out O room is on a non Vidyo a k a legacy system Inviting Others to Your Call or Conference To invite others to your call or conference 1 Tap the room that you want to invite other participants to on the My Rooms list The Room Details screen appears QV Room Derails 2 Tap Invite in the lower right corner of the screen The Room Links pop up appears Itai Ram Extension 1234511 3 Do one of the following a zN ie ii o copy the room link so that you can paste it Copy Roce tink elsewhere tap Copy Room Link ed ees had To send an email invitation that includes the room link _B IntevinTonMesage tap Invite via Email partici
10. p Desk To join a conference using IPC 1 Tap the Search field on the Contact List screen 2 Enter the Vidyo address of the person you want to call using this format user _name portal_name The Vidyo address is made up of the person s Vidyo user name the sign and the domain name of the person s VidyoPortal For example tommyc main vidyo com 3 Tap aname from the search results 4 Tap Join Room Joining a Conference Using a Guest Link When you receive an invitation to join a conference you can join as a guest whether you have a Vidyo account or you have no account as long as you are using VidyoPortal version 2 2 or later To join a conference using a guest link 1 Open the email invitation to join the conference 2 Tap on the link 3 Tap on the browser you want to use from the list that appears onscreen 4 Tap Join Conference 5 Enter a display name This is the name that will appear on screen when you are in the conference 6 Tap Join Calling Non Vidyo Users A non Vidyo user also known as a legacy user is a user with a landline telephone a cellohone that doesn t have VidyoMobile installed or a conferencing system that uses non Vidyo standards If anon Vidyo user has been added to your system by your system administrator you can call that person in the same way you would call a Vidyo user see Making a Direct Call However to call a non Vidyo user who has not been added to your system you must perfo
11. pant s tile to appear in the main layout in the dock Tap the Remove a ic from the That participant will no longer have precedence over other yellow starred group participants when VidyoMobile determines who should appear in the largest tile View the participants in the dock Swipe left or right on the dock who are currently off screen Using Far End Camera Control Far end camera control FECC enables you to pan tilt and zoom the cameras at far end sites as long as those cameras are capable of PTZ To use FECC 12 Logging Out and Sending Logs to Support 1 Double tap on the window of the site whose camera you want to control The window expands and you see three icons a camera a star and an X in the corner of the window If the far end site does not have a camera that is capable of PTZ the camera icon does not appear 2 Tap the camera icon The camera icon turns yellow and the camera controller appears 3 Adjust the camera as needed Tap the arrows to pan or tilt the camera Tap the plus sign to zoom in or tap the minus sign to zoom out If you do not use the camera controller it eventually disappears from the window To make it appear again simply tap the window 4 When you are done adjusting the camera tap the camera icon Logging Out and Sending Logs to Support To log out and or send logs to Support 1 Tap the Options icon Le in the upper right corner of the scre
12. per right hand corner of the screen 2 Tap the The star turns yellow Participants with yellow stars have precedence over other 11 Using Far End Camera Control participants when VidyoMobile determines who should appear in the largest tile These are some examples that help illustrate how the symbols work f you have one yellow starred participant that person will always appear in the largest tile regardless of other participants who may speak louder Ifthe number of yellow starred participants matches the maximum number of participants your device can display you ll never see an unstarred participant f there s more than one yellow starred participant those participants will switch in and out of the largest tile according to the loudest speaker among the starred group This table describes other actions you can take to control how you view participants during a call Do this Double tap the participant s image View a participant full screen The participant s image fills the screen anda and an appear in the upper right hand corner of the screen 1 Double tap the participant s image so it fills the screen Place a participant in the dock 2 Tap the inthe upper right hand corner of the screen The participant is sent to the dock thereby excluding that participant from appearing in the main layout Enable a participant in the dock Tap the 2 in the upper right corner of the partici
13. rm the following steps To call a non Vidyo user who has not been added by your administrator 1 Tap the Search field on the Contact List screen 2 Enter the VidyoGateway service prefix and the address of the person you want to call The service prefix followed by the address is called the dialing string You ll need to ask your system administrator or Help Desk for this information G ssilvas ghk net The dialing string you enter will appear in the External Contacts list on the screen 3 Tap Call Non Vidyo User Answering an Incoming Call VidyoMobile must be running either in the foreground or the background in order to receive incoming calls To answer an incoming call To accept a call tap the Accept button when you hear a ringtone and see a pop up announcing the call To decline a call tap the Decline button When you decline a call the person calling you will be notified 5 Understanding the Status Icons Understanding the Status Icons U Ser Statu S ay Contact Details A user s status indicates whether you can place a direct call to that person join his or her room or invite him or her to attend a meeting Selina Silvas The user status icons appear to the left of the user s name on the Tenant mobile AVAILABLE Contact Details screen This table describes the various user status Icons This icon Indicates that The user is online and available to receive a direct call or to
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