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S520 User's Guide

1. Inside the Printer 17 Printer Parts and Their Functions Operation Panel RESUME CANCEL Button Press to resume printing once an error has been cleared The printer will then initialise POWER Button ready for printing Press to turn the printer Also to cancel printing in progress press this button on or off POWER Lamp Off the printer is turned off Green the printer is ready to print Flashing green the printer is preparing to print or is currently printing Flashing orange an error has occurred and the printer is not ready to print Flashing orange and green alternately an error has occurred that may require a service call Operation Panel 18 Printer Driver Functions Windows Printer Driver Functions Windows gt Bg amp WSs_os add Pp gt wee e Opening the Printer Properties Dialog Box e Printer Properties Dialog Box Description e BJ Status Monitor Functions e Cancelling a Print Job e Uninstalling Printer Drivers Printer Driver Functions Windows Opening the Printer Properties Dialog Box The Printer Properties dialog box can be opened from either within an application or directly from the Windows Start menu E Opening the Printer Properties dialog box from your application program This method is generally used to specify printer settings just before printing The operations may vary slightly depending on your application program This section describes only the general proce
2. Troubleshooting Printing is Blurred Colours are Wrong E If a specific colour does not print check whether the corresponding ink tank is empty Replace if necessary E Print the nozzle check pattern to ensure that ink is output correctly If the nozzle check pattern does not print correctly clean the print head m Printing the Nozzle Check Pattern Print Head Cleaning If the problem is not resolved after cleaning the print head several times the print head may be worn out Contact a Canon service representative Note Always ensure you dispose of the protective cap and protective tape from a print head E Ensure you are printing on the correct side of the media You can only print on one side of certain media Print Quality is Poor or Contains Errors 122 Troubleshooting Straight Lines are Misaligned E Align the print head Ensure you align the print head every time you install a new print head 1 Open the Printer Properties dialog box 2 Click the Maintenance tab 3 Click Print Head Alignment Follow the instructions on the screen Print Quality is Poor or Contains Errors 123 Troubleshooting 1 Open the Page Setup dialog box 2 Click Utilities 3 Select Test Print from the pull down menu and then click Print Head Alignment Follow the instructions on the screen Print Quality is Poor or Contains Errors 124 Troubleshooting E In the printer driver settings select a higher print qual
3. 2 Print Quality Select the print quality you require from among the different options To select custom Print quality select Custom and click the Set button Printer Properties Dialog Box Description 23 6 Printer Driver Functions Windows Colour Adjustment Select the method of colour adjustment To make detailed colour adjustments select Manual then click the Set button Greyscale Printing Select to print a greyscale version of a colour document Print Advisor Click to start the Print Advisor The Print Advisor simplifies configuration of the printer driver By having the user answer a series of questions the Print Advisor automatically configures the printer driver settings Preview Area Before starting printing verify that settings such as the lever position are correct Note gt To see a description of any item in the Printer Properties dialog box click the mark then click the desired item To see a description of operating procedures click the Help button If the button does not appear when using Windows XP Windows 2000 or Windows NT4 0 click the Start button then select Programs Canon 520 Guide Printer Properties Dialog Box Description 24 Printer Driver Functions Windows Page Setup Tab Canon 520 Properties Main Page Setup Stamp Background Effects Profiles Maintenance g Page Size Drientation Portrait C Landscape a Printer Paper Size A4 210 0 x 29
4. 41 Printer Driver Functions Macintosh Description of Print Settings e Page Setup Dialog Box Version 3 9 Paper Size A4 gt O Banner Printing O Borderless Printing Custom Aaa GHENT Ebon Printer Utility iit 2 Dialog Box J Height 297 0mm Width 21 0 0mm r k isl E Orientation Tii O Save Settings Scale e Print Dialog Box Canon 520 Version 3 9 Copies Pages All From To BJ Cartridge Print Mode brink Quality Normal a SOE Halftoning Diffusion e Detailed Setting Dialog Box e Options Dialog Box e Register Settings Dialog Box O Greyscale Printing Description of Print Settings 42 Printer Driver Functions Macintosh Page Setup Dialog Box The Page Setup dialog box contains settings for the printed page such as the size of the print media and resizing the printed image To open the Page Setup dialog box select Page Setup from the File menu in your application program Canon 520 Version 3 9 Paper Size O Banner Printing O Borderless Printing Amount of Extension 10 Min qe Scale Orientation O Save Settings 1 Paper Size Select the size of the paper for the print job To enter the size manually select Custom 1 Custom 3 and click Custom 2 Banner Printing Select this check box when printing on banner paper 3
5. Borderless Printing The image is printed on the entire paper surface so that no margins are left on the four sides of the paper The media types available for Borderless Printing are PR 101 and GP 301 GP 301N For all other media types the print quality may decrease Description of Print Settings 43 10 Printer Driver Functions Macintosh Amount of Extension When you select Borderless Printing the sections that extend beyond the paper are not printed because the image is enlarged to a size slightly larger than the paper size You can use the slide bar to adjust how much the image extends beyond the paper It is recommended that you normally set the slide bar to the right end If you move the slide bar to the left to reduce the extension amount a border may appear Scale Specify the scaling percentage to resize the document for printing Orientation Select landscape or portrait printing Custom To specify a custom paper size click this button to open the Custom dialog box after selecting Custom 1 to Custom 3 in the Paper Size popup menu The Custom Dialog Box allows you to specify the length and width of the paper Utilities Click to open the Printer Utility dialog box for maintenance operations such as print head cleaning and nozzle check pattern printing as well as for changing the print mode Save Settings Saves the settings specified in the Page Setup dialog box Preview Area This image allows you to confirm ho
6. Ink may leak out and stain clothing or the surrounding area Never touch the electrical contacts on a print head after printing The metal parts may be very hot and could cause burns 13 Printer Parts and Their Functions Printer Parts and Their Functions SO Heme WS er af Pp gt etn y e Front View e Rear View e Inside the Printer e Operation Panel Printer Parts and Their Functions Front View Operation Panel For details refer to Operation Panel Paper Guide When loading paper ensure the left edge just touches this guide To move the paper guide pinch the knob and slide in the appropriate direction Paper Rest Sheet Feeder Load paper here Paper feeds automatically one sheet at a time Paper Output Tray Front Cover Open to replace the ink tanks or remove jammed paper Front View 15 Printer Parts and Their Functions Rear View USB Port Used to connect the printer to a computer through a USB interface Printer Port Parallel Used to connect the printer to a computer through a parallel interface Rear View 16 Printer Parts and Their Functions Inside the Printer Paper Thickness Lever Adjusts the gap between the print head and the surface of the printing paper Print Head Holder Install the print head here Print Head Lock Lever Locks the print head into the holder Once the print head is installed do not touch this lever
7. Troubleshooting Colours are Uneven or Streaked E Increase the print quality setting in the printer driver settings Windows Macintosh 4 8 Open the Printer Properties dialog box On the Main tab click High for the Print Quality setting Open the Print dialog box For Print Mode select Manual and then click Details Click the Quality icon and then drag the Print Quality slide bar to the Fine end Print Quality is Poor or Contains Errors 133 Troubleshooting E Set the halftoning method to Diffusion in the printer driver settings 1 2 3 1 2 Open the Printer Properties dialog box On the Main tab select Custom for the Print Quality setting and click Set Click Diffusion for the Halftoning setting Open the Print dialog box For Print Mode select Manual and then click Details Click the Quality icon and then click Diffusion for the Halftoning setting Print Quality is Poor or Contains Errors 134 Troubleshooting Printer Does Not Start or Stops During Print Jobs e Printing Does Not Start e Printing Stops Before It is Completed e Printer Moves But Does Not Print e Print Head Holder Does Not Move to the Centre Printer Does Not Start or Stops During Print Jobs 135 Troubleshooting Printing Does Not Start E Ensure the printer is turned on If the POWER lamp is off press the POWER button If the POWER lamp is flashing green the printer is initialising Wait until the POWER
8. Windows The BJ Status Monitor is automatically displayed when an error occurs e g if the printer runs out of paper or ink is low In such cases take the appropriate action as described in the Printer Status tab In Windows 95 Windows 98 or Windows Me click the Guide tab and follow the instructions on screen When paper has run out Canon 520 USBPRNO1 Options Port Help 5 xl When the ink level is low Q Canon 520 USBPRNO1 Options Port Help li x Guide The printer is out of paper Load more paper then press the RESUME button E pT Paper Thickness Lever Left i Document Name Document01 Print Page 1 32 M Cancel Printing Display Print Queue Progress Note topic of interest Guide The printer is on line The following ink is running low Yellow zl Paper Thickness Lever Left Document Name Document01 Print Page A Cancel Printing Display Print Queue Progress gt For details on the BJ Status Monitor select the Help menu and click on the BJ Status Monitor Functions 38 Printer Driver Functions Windows Cancelling a Print Job To cancel the current print job first open the BJ Status Monitor 7 Click the Canon Bu Status Monitor icon on the Task Bar PMstart E SAY E Document WordPad S Canon BJ Background Mo S CIRSTR Docume
9. e If you are using two or more printer servers you can switch between the BJ Status Monitor displays Select Print Server in the File menu then select the desired print server and click OK Using the Printer with a Network 64 Printer Driver Functions Macintosh Uninstalling Printer Drivers When a printer driver is no longer needed use the Installer to delete all the program files associated with it at the same time Before proceeding ensure you save any unsaved files in any currently running applications 1 2 J 4 5 gt Note Load the Setup Software amp User s Guide CD ROM Double click the Printer Driver folder Double click the Installer icon When the Software License Agreement is displayed click Accept Select Uninstall from the popup menu and then click Uninstall If a warning message appears indicating that other applications are running e Click Cancel and save the document s if there are any unsaved documents open in the other applications e Click Continue to continue the uninstall operation After the uninstall is complete a message appears prompting you to restart your computer Click Restart Uninstalling Printer Drivers 65 Routine Maintenance Routine Maintenance gt Lee ladran add Pp Bway e When to Replace Ink Tank and Maintain Print Head e Replacing an Ink Tank e Printing the Nozzle Check Pattern e Print Head Cleaning e Print Head Deep Cleaning e Cleaning the Printer e Tran
10. search for a word Displays the table of contents Click the heading to jump to the topic Click the symbol to see the headings for each chapter Click the I symbol to close the headings Safety Precautions A Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely Do not attempt to use the printer in any way not described in this manual Warning gt You may cause an electric shock fire or damage the printer if you ignore any of these safety precautions E Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners E Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet Always push the plug all the way into the power outlet Never damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord Safety Precautions Never plug the printer into a power socket that is shared with other equipment extension lead double adapter etc Never use the printer if the power cord is bundled or knotted If you detect smoke unusual smells or strange noises around the printer immediately unplug the printer at the power supply and call for service Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt collects on the plug and the power out
11. The printer has a built in waste ink tank for the ink used during print head cleaning Eight flashes indicates that the waste ink tank is nearly full Press the RESUME CANCEL button to cancel the error so you can continue printing Before the waste ink tank becomes completely full contact a Canon service representative to have the waste ink tank replaced Note Canon recommends to call for service as soon as this error occurs Once the waste ink tank becomes completely full printing will be no longer possible The POWER Lamp Flashes Orange 145 Troubleshooting E POWER lamp flashes alternate green and orange An error that requires contacting a Canon service representative may have occurred Turn the printer off and unplug the printer from the power supply Plug the printer back in and turn the printer back on If the problem remains contact a Canon service representative The POWER Lamp Flashes Orange 146 Troubleshooting An Error Message is Displayed on the Screen e Error Writing to LPT1 or USBxxx e Application Error or General Protection Fault e Other Error Messages e Other Error Messages An Error Message is Displayed on the Screen 147 Troubleshooting Error Writing to LPT1 or USBxxx E Ensure the printer is turned on If the POWER lamp is off turn the printer on If the POWER lamp is flashing green the printer is initialising Wait until the POWER lamp stops flashing E Ensure the printer is securely
12. Windows 95 gt Properties e Windows XP Windows 2000 gt Printing Preferences e Windows NT4 0 gt Document Defaults The Printer Properties dialog box opens Opening the Printer Properties Dialog Box 21 Printer Driver Functions Windows Printer Properties Dialog Box Description Note SJ E Ww J 2 x Noma Printing heen None Effects None f A f f H H A A A NS zZ Hi e Main Tab e Page Setup Tab e Stamp Background TEZIE jx Tab Not Available in lain Page Windows NT 4 0 A Effects Tab Auto Sheet Feeder E e Profiles Tab e Maintenance Tab on oea The screens in this section refer to Windows Me Windows 98 Windows 95 operation The equivalent screens for Windows XP Windows 2000 and Windows NT4 0 may look slightly different Printer Properties Dialog Box Description 22 Printer Driver Functions Windows Main Tab Canon 520 Properties 2 x Main Page Setup Stamp Backaground Effects Profiles Maintenance Media Type Plain Paper M 1 Paper Source Auto Sheet Feeder z P C High Standard 2 B C Draft 6 C Custom el LEJ Colour Adjustment Auto Aoa 3 f Ad Normal size Printing I Greyscale Printing 4 Stamp one Background None Effects None 5 About Defaults Cancel Apply Help 1 Media Type Ensure this setting matches the type of media loaded in the printer
13. connected to the computer Note if you are using a switch box or other devices remove and reconnect the printer directly to the computer and try printing again If printing is now successful there may be a problem with the device Also there could be a problem with the cable s Replace the cable s and try printing again If spooling is enabled disable it to send the print data directly to the printer and try printing again 1 Open the Printer Properties dialog box from the Start menu Opening the Printer Properties dialog box directly from the Start menu An Error Message is Displayed on the Screen 148 Troubleshooting On the Details tab click Spool Settings and then select Print directly to printer In Windows XP Windows 2000 or Windows NT4 0 click the Advanced tab or Scheduling tab and then click Print directly to the printer E Verify the printer port status e When using the parallel interface in Windows Me Windows 2000 Windows 98 Windows 95 Refer to the Windows NT 4 0 manual for information on operating Windows NT 4 0 1 2 Right click My Computer and select Properties Click the Device Manager tab In Windows 2000 click the Hardware tab then click Device Manager Double click Ports COM LPT and then double click Printer Port LPT1 The printer port name depends on your system environment On the General tab check for any indication of a problem with the port and if the connected device
14. into the printable area Canon recommends that you print within the printing area m Printing Area Note gt For photograph and illustration data that you want to print with Borderless Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application that allows you to set margins set the left right top and bottom margins to 0 mm For instructions on setting margins refer to the user s manual for your application Photo Paper Pro PR 101 105 Printing Media Photo Paper Pro PC 101S Made of the same material as Photo Paper Pro PR 101 this photo size paper is intended for printing images that cover the entire surface of the card without a white border When printing use the original application software ZoomBrowser EX PhotoRecord for Windows or ImageBrowser for Macintosh E Loading e Load the paper with the glossy side facing up Set the Paper Thickness Lever to the left e A maximum of 20 sheets can be loaded at once Paper Thickness Lever Glossy Side Photo Paper Pro PC 101S 106 Printing Media E Handling of Printed Output Follow the instructions described in Photo Paper Pro PR 101 Photo Paper Pro PC 101S 107 Printing Media Transparencies CF 102 This film is ideal for printing presentation material for use with overhead projectors Loading e Place one sheet of
15. is available An Error Message is Displayed on the Screen 149 Troubleshooting 5 Click the Resources tab and check the Conflicting device list An error is generated if there are any device conflicts If necessary delete any conflicting devices For details on how to delete a device refer to the instruction manual for that device e When using the USB interface in Windows XP Windows Me Windows 2000 Windows 98 1 Right click My Computer and select Properties 2 Onthe Device Manager tab double click Universal serial bus controller and then double click Canon 520 If you are using Windows XP or Windows 2000 click Device Manager on the Hardware tab double click Universal serial bus controllers and then double click USB Print Support 3 On the General tab check for any indication of a problem with the device If an error has occurred reinstall the printer driver according to the instruction of Notes on Handling the USB Interface for Windows Users in the Quick Start Guide An Error Message is Displayed on the Screen 150 Troubleshooting E Ensure that the printer port setting corresponds to the printer interface connection Open the Printer Properties dialog box from the Start menu and click the Details tab or Ports tab If LPT1 ECP Printer Port is displayed in the Print to the following port field the parallel port is selected If USBPRNnn Canon 520 or USBnnn Canon 520 n represents a number is displa
16. or US Com 10 size envelopes E Preparation for Printing Press down on all four corners and edges of the envelopes to flatten them as shown below 2 Ifthe envelopes are curled hold the opposite corners and gently bend them in the opposite direction Ensure that the flap of the envelope is perfectly straight o N Envelopes 91 Printing Media 3 ifthe leading edge of an envelope is puffed up or curled use a pen to press the envelope flat and sharpen the crease Press the envelope completely flat working from the middle to the edge SS x x O ey The above illustrations show a side view of the leading edge of the envelope The envelopes may jam in the printer if they are not completely flat and the edges are not aligned Ensure that no curl or puff exceeds 5 mm 0 2 in E Unsuitable Envelopes e Envelopes with an embossed or treated surface e Envelopes with a double flap or pressure seals Envelopes 92 Printing Media E Loading e Place envelopes lengthwise with the flap to the left and the address side facing upwards e Set the Paper Thickness Lever to the right e Up to 10 envelopes can be loaded at once Note If even after removing any curl in the envelopes they still will not feed properly clean the paper feed roller 1 Ensure the printer is turned on If any paper is loaded in the printer remove the paper 2 Hold down the RESUME CANCEL button when the POWER lam
17. selected select it If the problem remains delete all unnecessary documents from the Extensions and Control Panels folder An Error Message is Displayed on the Screen 157 Troubleshooting Problems Unique to Windows e The BJ Status Monitor is Not Displayed e Cannot Print in Background Windows 95 Windows 98 Windows Me only e Cannot Print Normally Problems Unique to Windows 158 Troubleshooting The BJ Status Monitor is Not Displayed E Ensure Enable bi directional support for this printer is selected 1 Open the Printer Properties dialog box from the Start menu m Opening the Printer Properties dialog box directly from the Start menu 2 Onthe Details tab or Ports tab click Spool Settings and select Enable bi directional support for this printer E If the printer is connected to the parallel interface ensure the printer cable supports bi directional communication The BJ Status Monitor is displayed only when the computer and cable support bi directional communication If you do not know whether your computer and printer cable support bi directional communication contact your dealer or computer manufacturer Problems Unique to Windows 159 Troubleshooting Cannot Print in Background Windows 95 Windows 98 Windows Me only E Check the amount of free space on the hard disk Background printing requires a certain amount of disk space You may need to delete unnecessary files or disable background
18. tank within six months of first use e Once an ink tank has been used do not remove it from the printer and leave it out in the open An ink tank left out in the open and then reinstalled in the printer may not function Replacing an Ink Tank 72 Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink sprays normally from the print head nozzles and to verify print head alignment Use this function when printed results are blurred or the colour is incorrect Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers or from the printer itself E Printing the Nozzle Check Pattern from the Printer Drivers With the printer on load a sheet of A4 or Letter paper in the printer 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Nozzle Check icon 4 When the confirmation message is displayed click OK m Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 73 1 2 Routine Maintenance With the printer on load a sheet of A4 or Letter paper in the printer Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities button to open the Printer Utilities dialog box Select Test Print from the pull down menu and then click the Nozzle Check
19. 03 2 x 347 6 mm 8 0 x 13 7 in Note gt When printing on PR 101 and GP 301 GP 301N selection of Borderless Printing enables you to make prints with no margins However borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled Pe mm 0 12 in p _ 33 0 mm 1 3in Gam Recommended printing area Printable area 5 0 mm 0 2 m t 26 5 mm 1 04 in es ae ee 6 4 mm 0 25 in 6 3 mm 0 25 in 179 Specifications Envelopes Size Printable Area width x height European DL 190 5 x 103 2 mm 7 5 x 4 1 in US Com 10 211 8 x 98 0 mm 8 3 x 3 9 in i mm 0 13 in T o Printable area 3 4mm 0 13 in7 7 oe 3 0mm 0 12in 26 5 mm 1 04in 180 Specifications Banner Paper Size Printable Area width x height Banner Paper A4 203 2 x 1774 0 mm 8 0 x 69 8 in Letter 203 2 x 1668 4 mm 8 0 x 65 7 in Le 28 0 mm 1 1 in 5 0 mm 0 2 in jei tet 1 3 0mm 0 12 in ti A 3 4 mm 0 13 in Gam Recommended printing area Printable area 181 Index Index A R ti k Po A Application Error 153 B Background printing Macintosh 58 Background printing Windows 160 Banner Paper 112 BCI 3eBK 68 BCI 3eC 68 BCI 3eM 68 BCI 3eY 68 BJ Print Monitor Macintosh 58 BJ Status Monitor Macintosh 64 BJ Status Monitor Windows 36 155 159 Booklet Printi
20. 2400 horizontal x 1200 vertical dpi max Print speed printing with Canon standard pattern Black printing Fast 14 ppm Standard 12 ppm Colour printing Fast 9 ppm Standard 6 ppm Print direction Bi directional Print width 203 2 mm 8 0 in max for borderless printing 216 0 mm 8 5 in Resident print control mode Canon extended mode 170 Specifications Receive buffer 56 KB Interface parallel IEEE 1284 compatible Interface USB USB 1 10 compatible Interface connector parallel Amphenol 57 40360 or equivalent Interface connector USB USB standard Series B receptacle USB interface Recommended printer cable parallel Material AWG28 or larger Type Twisted pair shielded cable Length Up to 2 0 m 6 5 ft Connectors Amphenol 30360 or equivalent Recommended printer cable USB Material AWG28 data wiring pair or AWG20 to 28 distribution pair Type Twisted pair shielded cable Length Up to 5 0 m 16 4 ft Connectors USB standard Series B pluggable 171 Specifications Acoustic noise level Approx 42 dB A in the best quality mode Operating environment Temperature 5 to 35 C 41 to 95 F Humidity 10 to 90 RH no condensation Storage environment Temperature 0 to 40 C 32 to 104 F Humidity 5 to 90 RH no condensation Power supply Europe AC 230 V 10 50 Hz USA Canada AC 120 V 60 Hz Australia AC 240 V 50 Hz Power consumption Standb
21. 65 Routine Maintenance so ccvrisencannansceeciamesnsabeseccadensmctadeannen E E E 66 When to Replace Ink Tank and Maintain Print Head cceeeeeeeee 67 Replacing am K TANE acire a 68 Printing the Nozzle Check Pattern c ccceeeseesseceeeeeeeeeeneceeeeeeeeeeeeneeeeees fa PD Heda leaning cai cinisianemmntroniaiemnanenninarieinndianenneucmieianen 77 Pam Head Desp Cleaning anicadasciccesacecanpnanmneiucnced een mnemahicaetaceieitetumuaiewats 80 Ceanna Me PIET ann raaa R 82 Transpornimng me FRINGES seriis a ana ais R ee Printing Media ONET RENON EEEE EES EET 88 Compatible Media Types E E IA A ETE TA A E E T T 89 fain a aao ae Aen High Resolution Paper BIN daa EE T TE 95 Glossy Photo Paper GP 301 GP 301N EEE VAA S PTE E A LA AE 97 Migh Gloss Fhoto Filim AC tence rternteararianriiainisiausieaniamineennsels 99 Glossy Photo Cards FM OT srisrsssrirreniinaansatina PEE E 101 Photo Papar FO Pre IOl onanie TIAE 103 Prt Papar Pro PO T0I S satasiasatedricccaniananeueeiedeaala amen ienieuanamarel 106 Transparencies GF 102 sacri seneneanrn tenia 108 T Shi Transiors TH 20T ete etcetera tin ala ecliettacate ates 110 Banner Paper i ari AE DEPE T AA a112 TPES eas DEWAN IG serrie ARETE 115 Ga not install the Printer DIVE casa neiadsecnincsdeannaees 16 Print Quality is Foor OF Containg EROS sis setissricrcces cicareiete cen greacruavieneneienuy 118 Table of Contents Printer Does Not Start or Stops During Pri
22. 7 0 mm Printing Type I Borderless Printing Amount of Extension I Duplex Printing Staple Side Longside stapling Shortside stapling 6 Copies fi 1 999 Mee A J Reverse Order 7 1 i Collate 8 Printer control Defaults Cancel Apply Help 1 Page Size Ensure the correct paper size is selected 2 Orientation Select landscape or portrait printing and ensure it is the same orientation used in the application Printer Properties Dialog Box Description 25 3 4 Printer Driver Functions Windows Printing Type Select the printing method from among the following Normal size Printing The document is printed according to the original dimensions This setting is usually selected by default Fit to Page Printing The document is automatically resized to fit the paper size When using this function ensure you correctly specify the Page Size and the Printer Paper Size Scaled Printing The document is resized when printed When this is selected you can specify the Printer Paper Size and Scaling Page Layout Printing Pages are reduced and printed so that 2 to 16 document pages fit on each printed page Booklet Printing The multiple page document is printed so that two pages of the document fit on each printed page The print order is set automatically After the document is printed you can create a booklet by folding and saddle stitching the doc
23. BK Note gt Damage caused by using a refilled cartridge is not covered by the Canon warranty Canon recommends using only original Canon ink tanks to ensure the best quality Ensure that the printer is on and then open the front cover The print head holder moves to the centre Replacing an Ink Tank 68 Routine Maintenance 2 Remove the empty ink tank Push the tab and remove the ink tank Do not touch the lock lever remove only the ink tank Important gt Handle ink tanks carefully to avoid staining clothing or the surrounding area e Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables Replacing an Ink Tank 69 Routine Maintenance 3 Unpack the new ink tank and pull off the orange tape Replacing an Ink Tank 70 Routine Maintenance 4 Remove the orange protective cap from the bottom of the ink tank Never press here Ink may squirt out of the tank Important gt Do not re attach the protective cap once you have removed it Once you have removed the protective cap do not touch the open ink port Replacing an Ink Tank 71 Routine Maintenance 5 Insert the ink tank in the print head holder Press on the PUSH mark until the ink tank snaps firmly into place 6 Close the front cover The print head holder moves to the right The ink tank installation process is now complete Note To maintain optimal print quality use an ink
24. Canon iy BUBBLE JET PRINTER S520 User s Guide N N E Table of Contents Table of Contents SC Bel US 8 add pp ardei h MO RIA innstess cassis aap eisascbarneininnstenice nusncappieandtandnmsquonedecudatuachoicdducaisSisbinusnteeoisiieueaas 5 How to Use This Mantal e r erciiccciee iee S E 6 saloh PrOcaUIONS sesten ror E 8 Printer Parts and Their Functions ee eer ee ere ee T 14 POON OP raridu ac A EE T 15 RE VN gustan A TE AR 16 neide he PAIO sossarna a a 17 OOF anos Fane icc SaO NAA 18 Printer Driver Functions Windows scccxcccosniscacscnssnntnpnsassncaniaterapsetansaseoreenunas 19 Opening the Printer Properties Dialog BOX ccccccceeeeeeeeeseeeeeeeeeeneeeees 20 Printer Properties Dialog Box DeSCription ccccceeeeeessecceeeeeeeeeeeeeeeeeees 22 BJ Status Momtor FUNG ccna nactnccamananntianahneannedncite 36 Canceling a PINE JOD gassenes asne ied Ea 39 Uninstalling Printer DIYers csrenarianaasiituanaina erdia 40 Printer Driver Functions Macintosh cssscccesescsasesnsennscnnancennmeaaniiannateetsaxsoxsbnuass 41 Description of Print Settings susseresiieiane edageienntiedeaennisieaemnenines 42 BJ PND MONTO broa A 58 Cancelling a PNT ORD ciscccee ens co theceata daca Secestanienencenseticboncsteuceacadececdeueeendudede 60 Table of Contents Usmo the Printer Wil a BIW damien mercamumaeenimeignees 61 Uninstalling Printer DIIVerS ssmrsnrsrna isisa Penara ora a
25. Driver Windows 19 Printer port 149 151 Printer Port Parallel 16 Printer Properties Dialog Box Windows 20 22 Printing Area 177 Printing the Nozzle Check Pattern 73 R Replacing an Ink Tank 68 RESUME CANCEL Button 18 S Sheet Feeder 15 Simulate illustration Macintosh 51 Simulate Illustration Windows 30 Specifications 170 185 Index T Transparencies CF 102 108 Transporting the Printer 84 T Shirt Transfers TR 201 110 Uninstalling Printer Drivers Macintosh 65 Uninstalling Printer Drivers Windows 40 USB Port 16 W When to Replace Ink Tank and Maintain Print Head 67 WPS driver 152 162 186
26. Note gt When using an ECP printer port in Windows you may not be able to print due to the computer environment For details refer to Problems Unique to Windows E Check the amount of the space on the hard disk You may need to increase the amount of free space by deleting any unnecessary files Print Quality is Poor or Contains Errors 119 Troubleshooting Colours are Unclear E Confirm the Media Type setting in the printer driver matches the type of paper loaded in the printer If you are printing a photograph or an illustration from a Windows environment also increase Print Quality on the Main tab If you are working in a Macintosh environment select the Photo or Graphic icon for the Print Mode in the Print dialog box E Confirm the specified ink tank is installed When an ink tank runs out of ink replace it with a new one Note gt Printed colours may not match screen colours perfectly due to basic differences in the methods used to produce colours Colour control settings and environmental differences can also affect how colours appear on the screen Print Quality is Poor or Contains Errors 120 Troubleshooting Meaningless Characters or Symbols are Printed E If the problem only occurs when printing a specific document try editing the document and then printing it If this does not resolve the problem there may be a problem with your application program Print Quality is Poor or Contains Errors 121
27. Properties Dialog Box Description 27 Printer Driver Functions Windows Stamp Background Tab Not Available in Windows NT 4 0 1 Stamp Select the check box and choose the stamp 2 Place stamp over text When selected the stamp is printed over the print data Printer Properties Dialog Box Description 28 Printer Driver Functions Windows Stamp first page only Prints the stamp only on the first page Define Stamp This allows you to create new stamps or modify details of a selected stamp Background Select the check box and choose the background image you wish to use Background first page only Prints the background image only on the first page Select Background This allows you to register a new background or to display details of the background you have selected Preview Area Printer Properties Dialog Box Description 29 Printer Driver Functions Windows Effects Tab Canon 520 Properties 21x Main Page Setup Stamp Background Effects Profiles Maintenance e a H Effects None E J Image Optimizer SSS J Photo Optimizer PRO F Apply Throughout Page Defaults 1 Simulate Illustration Select the check box to manipulate colour image data with certain effects Adjust the brightness of the image with the Contrast slide bar Printer Properties Dialog Box Description 30 Printer Driver Functions Windows Monochrome Effe
28. Status Monitor Click to start the BJ Status Monitor to check the printer status and the progress of printing jobs Printer Properties Dialog Box Description 35 Printer Driver Functions Windows BJ Status Monitor Functions The BJ Status Monitor allows you to check the status of the printer If an error occurs the status monitor indicates the nature of the error and suggests an appropriate solution The status monitor also checks the ink tanks and displays a warning message when the ink is low E Launching the BJ Status Monitor The BJ Status Monitor launches automatically when data is sent to the printer When launched the BJ Status Monitor appears as an icon on the Task Bar 7 Click the Canon Bu Status Monitor icon on the Task Bar Astart Ee j A 5 ll Document WordPad s Canon BJ Background Mo SH CJRSTR Document CE The BJ Status Monitor appears BJ Status Monitor Functions 36 Printer Driver Functions Windows G Canon 520 USBPRNO1 ioj xi Options Port Help ed Paper Thickness Lever Left Document Name Document 1 Print Page 1 Progress 32 zz Cancel Printing Display Print Queue Note gt Toopen the BJ Status Monitor when the printer is not printing click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button BJ Status Monitor Functions 37 E When errors occur or ink runs low Printer Driver Functions
29. ach image according to its requirements However if the image data has been manipulated using cut and paste rotation or other such operations group optimisation of all images on the page is recommended In such cases select the Apply Throughout Page check box Preview Area Description of Print Settings 52 Printer Driver Functions Macintosh E Colour Panel To display the Colour panel click the Colour display icon 1 Colour Correction 1 Print Type 2 Quality Printer Profile Recommended by Canon 3 J Gamma Correction 1 8 4 Special effects Colour Balance o annm Cyan EJ 0 Magenta 5 0 i Yellow 0 r Intensity r 6 Colour Correction Select a colour correction method BJ Standard ColorSync or None BJ Standard is usually the optimum colour correction method for printing with a BJ printer When ColorSync is selected you should also specify the Print Type and Printer Profile settings Description of Print Settings 53 Printer Driver Functions Macintosh Print Type For printing that emphasises intermediate colours select Photo For printing that emphasises the brightness of primary colours select Graphics For documents that contain large amounts of a basic colour select Spot Colour Printer Profile Select optimised colour characteristics a profile for the media type and other factors Gamma Correction This function adjusts th
30. ages the trailing edge of the image may be blurred if printing extends into the printable area Canon recommends that you print within the printing area m Printing Area Note gt For photograph and illustration data that you want to print with Borderless Printing create the data by using the same size as the paper size and paste the data so that it fills the editing screen without leaving any margins If you are using an application that allows you to set margins set the left right top and bottom margins to 0 mm For instructions on setting margins refer to the user s manual for your application Glossy Photo Paper GP 301 GP 301N 98 Printing Media High Gloss Photo Film HG 201 This film has an extremely glossy surface ideal for printing photographs with outstanding results Loading e Load only one sheet at a time e Load the film with the cut corner at the upper right e If the film is curled flatten it by curling in the opposite direction e Set the Paper Thickness Lever to the left Cut Corner Paper Thickness Lever High Gloss Photo Film HG 201 99 Printing Media E Printer Driver Settings e MediaType High Gloss Photo Film e Page Size Ensure the setting matches the size set in the application Handling of Printed Output e Remove each sheet as soon as it is printed e Do not touch the printed surface until the ink is fixed Printable Area With some images the trailing edge of the i
31. and place inside a sturdy box Turn the printer off 2 Ensure that the POWER lamp is off and unplug the printer Important gt Do not unplug the printer while the POWER lamp is lit or flashing to protect the printer from damage Transporting the Printer 84 Routine Maintenance 3 Remove the paper rest and the paper output tray 4 Disconnect the printer cable from the computer and from the printer and then disconnect the power cord from the printer Transporting the Printer 85 Routine Maintenance 5 Secure the printer with adhesive tape as shown and then pack it in a plastic bag Transporting the Printer 86 Routine Maintenance 6 Attach protective material to both sides of the printer when packing the printer Clearly label the box as Fragile if using a transport company Transporting the Printer 87 Printing Media Printing Media gt He BS Sse oe add Pp E a A e Compatible Media Types e Envelopes e High Resolution Paper HR 101N e Glossy Photo Paper GP 301 GP 301N e High Gloss Photo Film HG 201 e Glossy Photo Cards FM 101 e Photo Paper Pro PR 101 e Photo Paper Pro PC 101S e Transparencies CF 102 e T Shirt Transfers TR 201 e Banner Paper 88 Printing Media Compatible Media Types You can use the following types of paper and other media E Size e Standard paper From A5 size 148 0 x 210 0 mm 5 83 x 8 27 in to legal size 215 9 x 355 6 mm 8 5 x 14 0 in e Non st
32. andard paper From 90 0 x 120 0 mm to 215 9 x 584 2 mm From 3 54 x 4 72 in to 8 5 x 23 0 in e Others Envelopes European DL and US Com 10 Important gt Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunction e Folded curled or wrinkled paper e Wet paper e Paper that is too thin less than 64 gsm 17 Ib e Paper that is too thick more than 105 gsm 28 lb e Picture postcards e Postcards with an adhered photo or sticker e Envelopes with a double flap e Sealed envelopes e Envelopes with an embossed or treated surface e Paper with holes such as loose leaf paper non Canon branded paper Compatible Media Types 89 Printing Media E Weight 64 to 105 gsm 17 to 28 lb Do not use paper heavier than this except for supported Canon brand media as it could jam in the printer E Types The following types of media can be used For more information about the media and the printing methods refer to the specific sections Plain paper Refer to the Quick Start Guide mm Envelopes mm High Resolution Paper HR 101N m Glossy Photo Paper GP 301 GP 301N mg High Gloss Photo Film HG 201 m Glossy Photo Cards FM 101 m Photo Paper Pro PR 101 mm Photo Paper Pro PC 101S m Transparencies CF 102 m T Shirt Transfers TR 201 m Banner Paper Compatible Media Types 90 Printing Media Envelopes Use either European DL
33. atically 2 After removing all paper close the front cover 3 Reload the paper into the printer and press the RESUME CANCEL button Note gt When reloading the paper into the printer refer to Paper Does Not Feed Properly to confirm that you are using the correct paper and are loading it into the printer correctly Paper Does Not Feed Properly or Paper Jams 143 Troubleshooting The POWER Lamp Flashes Orange An error has occurred in the printer The number of flashes indicates the type of error as outlined below Check the cause and take the appropriate action E Two flashes Out of paper paper jam or paper feed error Replace the paper correctly and press the RESUME CANCEL button If paper has jammed in the printer clear the jam and press the RESUME CANCEL button E Three flashes Paper jam If paper has jammed in the printer clear the jam replace the paper in the printer correctly and press the RESUME CANCEL button mm Paper Jams E Four flashes Empty ink tank One of the ink tanks is empty Replace it m Replacing an Ink Tank The POWER Lamp Flashes Orange 144 Troubleshooting E Six flashes No print head installed Install a print head E Seven flashes Defective print head Remove and reinstall the print head Also ensure that the protective tape has been removed If reinstalling the print head does not resolve the problem replace it with a new one E Eight flashes Waste ink tank almost full
34. cts Prints a colour image in a single colour Select the check box and choose a colour or use a custom colour using Select Colour Vivid Photo By using this function you can reproduce breathtaking sceneries in which colours especially blues and greens appear even more vibrant A major feature of this function is its ability to create vivid backgrounds of fields trees oceans and sky while maintaining the natural skin tones of people that appear in the images Image Optimizer Improves the contours and jaggedness that occur when photographic or graphic image data is enlarged within an application Photo Optimizer PRO Optimises the colour of images taken from a digital camera or scanner It is especially effective for images affected by colour imbalance and over or under exposure When printing several images on one page optimisation is usually applied to each image according to its requirements However if the image data has been manipulated using cut and paste rotation or other such operations group optimisation of all images on the one page is recommended In such cases select the Apply Throughout Page check box Preview Area Printer Properties Dialog Box Description 31 Printer Driver Functions Windows Profiles Tab Canon 520 Properties 2 x Main Page Setup Stamp Background Effects Profiles Maintenance Curent Settings Parameter Setting E Default Settings Media Type Plain Paper Paper Source A
35. d Cleaning 77 1 2 Routine Maintenance Select the ink nozzles to be cleaned and then click Execute All Colours All nozzles Black Black ink nozzles Colour Colour ink nozzles When the confirmation message is displayed click OK Ensure the printer is on Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities button to open the Printer Utility dialog box Select Cleaning from the pull down menu and then click the Cleaning icon Print Head Cleaning 78 Routine Maintenance 5 Select the ink nozzles to be cleaned and then click OK All Colours All nozzles Black Black ink nozzles Colour Colour ink nozzles E Cleaning the Print Head from the Printer This operation cleans all nozzles both black and colour Because this method also resets the printer any print data stored in the printer is lost Ensure the printer is on 2 Hold down the RESUME CANCEL button until the POWER lamp flashes once Now the POWER lamp starts flashing and print head cleaning begins Do not perform any other operations until the head cleaning finishes This takes about 40 seconds After print head cleaning finishes print the nozzle check pattern to verify that the print head is clean If not repeat print head cleaning If the head is still not clean after the third cleaning perform print head deep cleaning m Printing the Nozzle Chec
36. d printer settings Select the unwanted item in the Printing Profiles list and click the Delete button Current Settings and Default Settings cannot be deleted Printer Properties Dialog Box Description 33 Printer Driver Functions Windows Maintenance Tab Canon 520 Properties 2 x Main Page Setup Stamp Background Effects Profiles Maintenance oe 2 ye 6 3 _ Ei ka amp 6 Print Head Alignment Nozzle Check Power Off Auto Power Custom Settings e Start Status Monitor OK Cancel Apply Help 1 Cleaning Click to start print head cleaning 2 Deep Cleaning Click to start print head deep cleaning Use this function only if Cleaning has not improved the print quality Printer Properties Dialog Box Description 34 Printer Driver Functions Windows Print Head Alignment Aligns the print head For details on print head alignment refer to Quick Start Guide Nozzle Check Prints the nozzle check pattern to ensure the print head nozzles are ejecting ink normally For details refer to Examining the Nozzle Check Pattern Power Off Click to turn the printer off Auto Power Set to automatically turn the printer off when it remains idle for a period of time or turn back on again when data is sent to the printer Custom Settings Click to modify the printer mode Change the settings in the Custom Setting dialog box and click Send to change printer mode Start
37. dure for opening the Printer Properties dialog box 7 in your application select the command to print a document The Print dialog box can usually be opened by selecting Print from the File menu 2 Ensure that Canon 520 is selected in the Name field Then click the Properties button The Printer Properties dialog box opens Note gt Depending on your application program the command and menu names may differ and there may be more steps involved in opening the Printer Properties dialog box For further details see the user s manual for your application Opening the Printer Properties Dialog Box 20 Printer Driver Functions Windows Opening the Printer Properties dialog box directly from the Start menu This method is used for maintenance operations such as print head cleaning or to specify printer settings common to all application programs When the Printer Properties dialog box is opened from the Start menu the Windows operating system adds several tabs including the Details tab These do not appear when the Printer Properties dialog box is opened from within an application For further information about these additional tabs refer to your Windows documentation Click the Start button then select Settings Printers For Windows XP click Start and select Control Panel Printers and Other Hardware and then Printers and Faxes 2 Select the Canon 520 icon a Open the File menu and select e Windows Me Windows 98
38. e avoided for correct operation Windows Information for Windows users only WETS Information for Macintosh USB users only How to Use This Manual How to Use This Manual To view this User s Guide we recommend that you use Acrobat Reader 3 0 or later The screens shown below are for Acrobat Reader 4 0 Please note that screens displayed by Acrobat Reader 3 0 or 5 0 are slightly different Use this button to enlarge the Displays the previous page oe viewing screen Select this button in 4 the tool bar and click within the screen gt Displays the next page H Acrobat Reader 520 User s Guide NOSS EMSA Bk 4 gt o 4 gt AER 42 ada esata Cantey Returns to the page L Table of Contents i Introduction Printer Utility Dialog Box 4 you were previously L How to Use This Manual L Safety Precautions viewing The Printer Utility dialog box is displayed when you click the Utilities button in the Page 0 Printer Parts and Their Fur Setup dialog box _ Printer Driver Functions vs _ Printer Driver Functions I Routine Maintenance i Camon Serene ae 7 Printing Media Geaning A Troubleshootin ee D H nee conn Specifications Lise E se a sso come L Index PHEA Select the function you wish to perform Display area showing the various maintenance functions including cleaning and test pattern printing Click
39. e colour contrast not including pure black and white To adjust the contrast select the check box and move the slide bar Moving the bar to the right darkens the entire image while increasing contrast in the lighter areas and decreasing contrast in the darker areas Colour Balance Move the bar for each colour to adjust the balance of colour intensity Moving the bar to the right intensifies the colour Intensity Move the slide bar to adjust the print density Moving the bar to the right increases the density Description of Print Settings 54 Printer Driver Functions Macintosh Options Dialog Box To open the Options dialog box click the Options button in the Print dialog box Canon Options Layout 1Page Sheet Printing 1 Page Order Leftto right Page Border None 7 Duplex Printing 2 Stapling Side Long side stapling Short side stapling Margin for stapling 1 O Fit to page Printing 3 Printer Paper Size A4 4 Destination Printer f Zz4 OPrintin reverse order 5 1 i Print collated pages 6 1 Layout Allows you to print two or four pages of a document on a single page or to enlarge printing so that a single page spans multiple sheets of paper Poster Printing If you select 2Page Sheet Printing or 4Page Sheet Printing you should also set the Page Order to specify the document page order for printing The Border option allows you to
40. e computer supports the ECP mode e The parallel port is set to ECP mode in the BIOS settings Note gt Refer to your computer manual for details on printer port specifications and BIOS settings 2 Open the Printer Properties dialog box from the Start menu Opening the Printer Properties dialog box directly from the Start menu For Faster Printing 167 Appendices 3 Click the Maintenance tab and click the Custom Settings icon Canon 520 Properties 21 xi a Pad oD General Details Color Management Sharing S Stamp Background a Effects Profiles e amp Print Head Alignment Nozzle Check Power Off Auto Power High speed printing Ink Drying Wait Time oF 2 Epi Short Long Selects whether or not to use ECP mode when printing To allow use of ECP mode the computer s BIOS must be configured correctly For Faster Printing 168 Appendices Note gt Some computers may have problems printing in the ECP mode In this case clear the Set printer to ECP mode check box in the screen above and click Send Turn the printer off and back on to cancel the ECP mode e With Windows 95 a problem may remain after you cancel the ECP mode setting See also Unable to Print from the Canon BJ Printer Port in the on line Help For Faster Printing 169 Specifications Specifications a q T Pi Printing method Bubble Jet on demand Printing resolution
41. e of the following messages is displayed outside of the BJ Status Monitor Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting any unnecessary files Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running Printer driver could not be found Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Background printing failed Windows 95 Windows 98 Windows Me only Restart Windows and try printing again Could not print application name file name Try printing again once the current job is finished An Error Message is Displayed on the Screen 156 Troubleshooting Other Error Messages E If a message with the format Error No Xn where X represents a letter and n represents a number is displayed Error No X202 Not enough memory for printing Increase available memory by closing any other applications currently running Error No X203 There is a problem with the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Error No X300 Ensure the power is on and that the printer and the computer are securely connected If the problem remains verify the Chooser setting Inthe Apple menu select Chooser 2 Click the 520 icon and ensure 520 is selected as the connected destination If it is not
42. e printer 2 Greyscale Printing Select to print a greyscale version of a colour document 3 Print Mode Select the icon that most closely resembles your document and required print results Description of Print Settings 47 Printer Driver Functions Macintosh 4 Details Allows you to manually set the print quality and colour settings in the Detailed Setting Dialog Box 5 Options Specify the output destination print order and page layout for the document you are printing 6 Apply Allows you to register print settings or to implement a previously registered print setting Description of Print Settings 48 Printer Driver Functions Macintosh Detailed Setting Dialog Box To open the Detailed Setting dialog box select Manual in the Print dialog box and then click Details Canon Detailed Setting Print Quality Fast c m Fine mira Normal Fast 2 1 Special effects Halftoning E 3 Dither Diffusion Colour Restore nerus C Fox 1 Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box Description of Print Settings 49 Printer Driver Functions Macintosh 2 Print Quality Move the slide bar to adjust the balance between print quality and speed Moving the bar to the right enhances print quality and moving it to the left increases printing speed 3 Halftoning Select either Dither or Diffusion i
43. e tab 3 Click Custom Settings to open the Custom Setting dialog box 4 Select Pause Page and then click Send Print Quality is Poor or Contains Errors 128 Troubleshooting 1 Open the Page Setup dialog box 2 Click the Utilities button 3 Select Custom Settings form the pull down menu 4 Select Pause between pages and then click Send E You may need to clean some internal parts of the printer Follow the procedure below Load sheets of A4 or Letter plain paper in the printer 2 Hold down the RESUME CANCEL button until the POWER lamp flashes three times and release the button 3 Repeat this operation until there are no more smudges on the test page Print Quality is Poor or Contains Errors 129 Troubleshooting Printed Surface is Scratched E Ensure you are using suitable paper e The paper weight must be less than 105 gsm 28 Ib If you use non Canon brand paper heavier than 105 gsm 28 Ib the print head may scratch the printed surface Clean the print head first and print with the correct paper e The paper must not be curled This problem can be resolved by simply turning the paper over E Before starting Borderless Printing check the paper that you are using With Borderless Printing the print quality may decrease or smudging may occur at the top and bottom edges of the paper Use Photo Paper Pro or Glossy Photo Paper If smudging still occurs set the Paper Thickness Lever to the right and try
44. er Driver Settings e MediaType T Shirt Transfer e Page Size Ensure the setting matches the size set in the application E Handling of Printed Output e Remove each T shirt transfer as soon as it is printed e The T shirt transfer should be used as soon as it is printed Refer to the supplied instructions for details on how to use this media E Printable Area m Printing Area T Shirt Transfers TR 201 111 Printing Media Banner Paper This is long paper that consists of consecutive sheets of A4 or Letter size paper ideal for printing long posters or banners up to six sheets long E Preparation for Printing e When tearing the banner paper tear off one more sheet than you actually need to print The maximum length for one print job is six sheets so if you will be printing on six sheets tear off a seven sheet length E Loading Setthe Paper Thickness Lever to the right 2 Load the banner paper with the printing side facing up Gently fold the perforation between the first and second sheets Leave the rest of the paper folded up Banner Paper 112 Printing Media of the table Ensure the ink does not stain the table or floor Banner Paper 113 Printing Media E Printer Driver Settings e MediaType Plain Paper e Page Size When using A4 banner paper A4 When using letter size banner paper Letter e Copies Must be set to 1 to print correctly e In Windows select Banner Printing
45. for Printing Type on the Page Setup tab e On a Macintosh before creating the document select Banner Printing in the Page Setup dialog box E Printable Area m Printing Area Banner Paper 114 Troubleshooting Troubleshooting s w ldi a of p Aag y e Cannot Install the Printer Driver e Print Quality is Poor or Contains Errors e Printer Does Not Start or Stops During Print Jobs e Paper Does Not Feed Properly or Paper Jams e The POWER Lamp Flashes Orange e An Error Message is Displayed on the Screen e Problems Unique to Windows e Problems Unique to the Macintosh 115 Troubleshooting Cannot Install the Printer Driver Follow the installation procedure correctly Install the printer driver carefully following the procedures described in the Quick Start Guide If the printer driver was not installed correctly reinstall it If you are using Windows delete the printer driver before reinstalling it Uninstalling Printer Drivers Note gt Ifthe Installer was forcibly terminated due to an error in Windows Windows may be unstable and this will prevent the printer driver from being installed Restart the computer before reinstalling the printer driver E Close any other applications before installation Sometimes the printer driver cannot be installed because another application is running Cannot Install the Printer Driver 116 Troubleshooting E If the Installer for the printer driver doe
46. gs e MediaType High Resolution Paper e Page Size Ensure the setting matches the size set in the application E Handling of Printed Output Do not stack more than 50 sheets in the paper output tray If the output paper is curled it may prevent the next sheet being ejected In this case or if the ink takes a long time to dry remove each sheet as soon as it is printed E Printable Area With some images the trailing edge of the image may be blurred if printing extends into the printable area Canon recommends that you print within the printing area m Printing Area High Resolution Paper HR 101N 96 Printing Media Glossy Photo Paper GP 301 GP 301N This media is still thicker than High Resolution Paper with a glossy printing surface to produce printouts close to photograph quality E Loading e Load only one sheet at a time e Load the paper with the whiter side facing up Set the Paper Thickness Lever to the left e Do not use the loading support sheet provided with the package Paper Thickness Lever Print Side Whiter Side Glossy Photo Paper GP 301 GP 301N 97 Printing Media E Printer Driver Settings e MediaType Glossy Photo Paper e Page Size Ensure the setting matches the size set in the application E Handling of Printed Output e Remove each sheet as soon as it is printed e Do not touch the printed surface until the ink is fixed approx two minutes E Printable Area With some im
47. icon When the confirmation message is displayed click OK m Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 74 Routine Maintenance E Printing the Nozzle Check Pattern through the Printer With the printer on load a sheet of A4 or Letter paper in the printer 2 Hold the RESUME CANCEL button down until the POWER lamp flashes twice m Examining the Nozzle Check Pattern Printing the Nozzle Check Pattern 75 Routine Maintenance E Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer Lines missing here indicate the print head requires cleaning Unevenness in these patterns indicates the print head requires alignment Printing the Nozzle Check Pattern 76 Routine Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged Head cleaning can be performed either from the printer drivers or from the printer itself Note gt Cleaning the head consumes ink so perform head cleaning only when necessary E Cleaning the Print Head from the Printer Drivers Ensure that the printer is on 2 Open the Printer Properties Dialog Box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Cleaning icon Print Hea
48. int server start the BJ Print Monitor Select BJ Print Monitor in the Application Menu To close the BJ Print Monitor select Close Status Window in the File menu e Checking print status from a client To check the status of a print job from a client start the BU Status Monitor Click the BJ Status Monitor icon in the BJ Extras folder To close the BJ Status Monitor select Quit in the File menu e The BJ Print Monitor and BJ Status Monitor The BJ Print Monitor and the BJ Status Monitor both display a list of information concerning documents queued for printing This information includes the document name number of pages number of copies and the time when the print job was accepted The total number of queued documents is also displayed The BJ Print Monitor allows you to change the print order of the queued documents BJ Print Monitor Functions m BJ Status Monitor Functions Using the Printer with a Network 63 Printer Driver Functions Macintosh BJ Status Monitor Functions o 5520 Server PH Printing Pages 1 3 Copies 1 1 document txt document txt document txt Click to pause printing of the specified document Click to resume printing Click to cancel printing of the specified document Note You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item
49. ity setting Windows 1 Macintosh d Open the Printer Properties dialog box On the Main tab click High for the Print Quality setting Open the Print dialog box For Print Mode select Manual and then click Details Click the Quality icon and then drag the Print Quality slide bar to the Fine end Print Quality is Poor or Contains Errors 125 Troubleshooting Printed Paper Curls or Ink Blots E Use high resolution paper or photo paper to print images that require a lot of ink i e pictures with intense colours or photographs E Reduce the Intensity setting in the printer driver and try printing again 1 Open the Printer Properties dialog box 2 Onthe Main tab select Manual for Colour Adjustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity Print Quality is Poor or Contains Errors 126 Troubleshooting 1 Open the Print dialog box 2 For Print Mode select Manual and then click Details 3 Click the Colour icon and then drag the Intensity slide bar to set the intensity Print Quality is Poor or Contains Errors 127 Troubleshooting Back of Paper is Smudged E If the next page prints before the ink is dry enable the Pause Page printer driver setting You can either remove each printed sheet from the output tray as soon as it is printed or enable Pause Page to pause after each sheet has printed 1 Open the Printer Properties dialog box 2 Click the Maintenanc
50. k Pattern m Print Head Deep Cleaning Print Head Cleaning 79 Routine Maintenance Print Head Deep Cleaning If print quality does not improve by standard print head cleaning try deep cleaning which is a more powerful process Perform print head deep cleaning from the printer driver Note gt Print head deep cleaning consumes more ink than standard print head cleaning so perform this procedure only when necessary Ensure the printer is on 2 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 3 Click the Maintenance tab and then click the Deep Cleaning icon 4 When the confirmation message is displayed click OK Print Head Deep Cleaning 80 Routine Maintenance Ensure the printer is on Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu Click the Utilities button to open the Printer Utility dialog box 1 2 3 4 Select Cleaning from the pull down menu and then click the Deep Cleaning icon 5 Click OK Now the POWER lamp starts flashing and print head deep cleaning begins The process takes one or two minutes to complete so simply wait until the POWER lamp stops flashing After print head deep cleaning finishes print the nozzle check pattern to verify that the head is clean If not check that there are sufficient ink levels in all ink tanks before turning off printer Be sure to perform ano
51. lamp stops flashing Note gt When printing a large amount of data such as a photo or graphics it takes longer than usual to begin printing While the POWER lamp is flashing the computer processes the data and sends it to the printer Simply wait until the processing is completed E Ensure the printer is securely connected to the computer Note Ifyou are using a switch box or other device remove and reconnect the printer directly to the computer Try printing again If printing is now successful there may be a problem with the device Also there could be a problem with the cable s Replace the cable s and try printing again Printer Does Not Start or Stops During Print Jobs 136 Troubleshooting E Ensure the correct printer driver is selected In Windows ensure that Canon 520 is selected in the Print dialog box In Macintosh ensure that S520 is selected in the Chooser Note In Windows you can set the Canon S520 as the default printer E Ensure the printer port is set correctly If using a parallel interface printer cable set LPT1 as the printer port If using a USB cable set USBPRNnn or USBnnn n represents a number as the printer port 1 Open the Printer Properties dialog box from the Start menu m Opening the Printer Properties dialog box directly from the Start menu 2 Click the Details tab or Ports tab and set the printer port Printer Does Not Start or Stops During Print Jobs 137 Troublesh
52. let If the printer is placed at a location exposed to a lot of dust smoke or high humidity the dust that collects on the plug absorbs moisture and may cause insulation failure and fire E Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical components inside the printer it could cause a fire or electric shock Always unplug the printer from the power outlet before cleaning the printer If you accidentally switch the printer on while cleaning it you could injure yourself or damage the printer Safety Precautions E Maintaining the printer Do not attempt to disassemble or modify the printer There are no user serviceable parts inside the printer The printer contains high voltage components Never attempt any maintenance procedure not described in this guide E Working around the printer Do not use inflammable sprays near the printer This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer 10 Safety Precautions Caution gt You may cause injury or damage the printer if you ignore any of these safety precautions E Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration Do not install the printer in locations that are very humid or dusty in direct sun
53. light outdoors or close to a heating source To avoid the risk of fire or electric shocks install the printer in a location with an ambient temperature range of 5 C to 35 C 41 F to 95 F and humidity of 10 to 90 condensation free Do not place the printer on a thick rug or carpet Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary When moving the printer carry the printer at both ends 11 Safety Precautions E Power supply Never remove the plug by pulling on the cord Do not use an extension lead Never use a power supply voltage other than that supplied in the country of purchase The correct power supply voltages and frequencies are as follows Europe AC 230V 10 50Hz USA Canada AC 120V 60Hz Australia AC 240V 50Hz 12 Safety Precautions E Working around the printer Never put your hands or fingers in the printer while it is printing Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer If any foreign object metal or liquid falls into the printer unplug the power cord and call for service E Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children If a child ingests any ink consult a doctor immediately Do not shake print heads or ink tanks
54. mage may be blurred if printing extends into the printable area Canon recommends that you print within the printing area m Printing Area High Gloss Photo Film HG 201 100 Printing Media Glossy Photo Cards FM 101 This photo size paper is intended for printing images that cover the entire surface of the card without a white border When printing use the original application software ZoomBrowser EX PhotoRecord for Windows or ImageBrowser for Macintosh E Loading e Load the paper with the glossy side facing up Set the Paper Thickness Lever to the left A maximum of 20 sheets can be loaded at once e Do not use the loading support sheet provided with the package Paper Thickness Lever Print Side Glossy Side Glossy Photo Cards FM 101 101 Printing Media E Handling of Printed Output e Do not stack more than 20 sheets in the paper output tray e Do not touch the printed surface until the ink is fixed approx two minutes Glossy Photo Cards FM 101 102 Printing Media Photo Paper Pro PR 101 This is thick paper with a treated surface that enhances gloss and provides superior colour reproduction It is ideal for printing high quality photographs This media is available in A4 Letter and 4 x 6 sizes Loading e Load only one sheet of A4 Letter at a time Up to 20 sheets of 4 x 6 size paper can be loaded at once Load the paper with the glossier side facing up e Set the Paper Thickne
55. mat Canon extended mode Raster image format Resolution Canon extended mode 300 600 1200 2400 dpi E Print Head Black 320 nozzles 600 dpi Cyan Magenta Yellow 256 nozzles 1200 dpi E Ink Tanks Capacity pages Black BCI 3eBk approx 695 approx 1 250 2 Cyan BCI 3eC approx 460 Magenta BCI 3eM approx 395 Yellow BCI 3eY approx 300 1 1500 characters per page normal text at standard and plain paper mode with Windows 95 Windows 98 Windows Me 2 Based on printing the ISO JIS SCID No 5 pattern at standard and plain paper mode with Windows 95 Windows 98 Windows Me 175 Specifications E Printer driver operating environment IBM PC AT compatible computer running on Windows Me Windows 2000 Windows 98 Windows NT 4 0 Windows 95 or Macintosh computers with USB interface running on Mac OS 8 6 9 x E Hard disk space Approx 15 MB to install on Windows Me Windows 98 and Windows 95 30 MB on Mac OS or approx 25 MB on Windows XP Windows 2000 and Windows NT 4 0 including temporary files Note gt When connecting printer and computer through USB interface use the system under the following operating environment Windows Computer with Microsoft Windows XP Windows 2000 Windows Me or Windows 98 which is preinstalled by a computer manufacturer on purchase USB port operation also needs to be assured by the manufacturer ETAO Macintosh computers with USB and Mac OS 8 6 9 x which is p
56. ms Unique to the Macintosh 163 Troubleshooting Jagged Text Graphics or Banded Gradations E Ensure your application supports Quick Draw If you are using a PostScript compatible application printed text and lines may appear jagged and gradations may appear banded As S520 is not a PostScript printer but a Quick Draw printer use an application compatible with Quick Draw for printing Problems Unique to the Macintosh 164 Troubleshooting Cannot Print in Background E Ensure background printing is enabled Inthe Apple menu select Chooser 2 Click Backgrounding on E Check the amount of free space on the hard disk Background printing requires a certain amount of disk space You may need to remove unnecessary files or disable background printing Problems Unique to the Macintosh 165 Appendices Appendices s w m ldi a aM p Aagi h e For Faster Printing 166 Appendices For Faster Printing The USB interface provides the quickest printing with Windows 98 Windows Me and Windows 2000 Refer to the Quick Start Guide for USB connection details When using the parallel printer interface use the ECP data transfer mode for faster printing Note gt The ECP mode may not speed up printing on some computers To enable the ECP mode first confirm the following e The printer and computer are connected with a parallel printer cable e The printer driver has been installed e The printer port of th
57. ng 26 Borderless Printing 26 43 Cancelling a Print Job Macintosh 60 Cancelling a Print Job Windows 39 CAPT driver 152 162 182 Index Chooser Macintosh 58 Cleaning 34 45 77 Cleaning the Printer 82 Client Macintosh 62 Compatible Media Types 89 D Deep Cleaning 34 80 Duplex Printing 27 56 E ECP mode 167 Envelopes 91 Error Message 147 155 157 F Fit to page Printing 26 56 Front cover 15 140 Gamma Correction Macintosh 54 General Protection Fault 153 Glossy Photo Cards FM 101 101 Glossy Photo Paper GP 301 GP 301N 97 H High Gloss Photo Film HG 201 99 High Resolution Paper HR 101N 95 183 Index Ink Tank 67 68 M Media Type Macintosh 47 Media Type Windows 23 N Network Macintosh 61 Nozzle Check Pattern 76 Opening the Printer Properties Dialog Box Windows 20 p Page Setup Dialog Box Macintosh 43 Page Size Windows 25 Paper feed roller 93 Paper Guide 15 Paper Jams 143 Paper Output Tray 15 Paper Rest 15 Paper Size Macintosh 43 Paper Thickness Lever 17 Photo Optimizer PRO Macintosh 52 Photo Optimizer PRO Windows 31 Photo Paper Pro PC 101S 106 Photo Paper Pro PR 101 103 184 Index PICT File Macintosh 56 Poster Printing 26 55 POWER Button 18 POWER Lamp 18 144 Print Advisor Windows 24 Print Dialog Box Macintosh 47 Print Head Holder 17 Print Head Lock Lever 17 Print Mode Macintosh 47 Print server Macintosh 61 Printable area 177 Printer Driver Macintosh 41 Printer
58. nk dot configurations Description of Print Settings 50 Printer Driver Functions Macintosh E Special Effects Panel To display the Special Effects panel click the Special effects display icon Canon Detailed Setting O Simulate illustration Contrast emv O Monochrome effects Sepia Blue 2 Pink Green Select colour ES Colour Qoo O Vivid Photo O Photo Optimizer PRO E Apply Throughout Page Cancer __o _ 1 Simulate illustration Select the check box to manipulate colour image data to produce illustration effects Adjust the brightness of the image with the Contrast slide bar Description of Print Settings 51 Printer Driver Functions Macintosh Monochrome effects Prints a colour image in a single colour Select the check box and choose the colour you wish to use Vivid Photo By using this function you can reproduce breathtaking sceneries in which colours especially blues and greens appear even more vibrant A major feature of this function is its ability to create vivid backgrounds of fields trees oceans and sky while maintaining the natural skin tones of people that appear in the images Photo Optimizer PRO Optimises the colour of images taken from a digital camera or scanner It is especially effective for images affected by colour imbalance and over or under exposure When printing several images on one printing page optimisation is usually applied to e
59. nt 2 Click Cancel Printing Canon 520 USBPRNOI iol xi Options Port Help Paper Thickness Lever Left Document Name Document01 Print Page 1 Progress 32 kz Cancel Printing Display Print Queue Note If Cancel Printing is greyed out press the printer s RESUME CANCEL button to terminate the print job Cancelling a Print Job 39 Printer Driver Functions Windows Uninstalling Printer Drivers Use the Uninstaller to delete any unwanted printer drivers This allows you to delete all the files associated with the printer driver at the same time Click the Start button and select Programs Canon 520 Uninstall For Windows XP click the Start button and select All Programs Canon 520 Uninstall 2 Click Yes when the confirmation message appears 3 When all the files have been deleted click OK The deletion of the printer driver is complete If a message prompts you to restart your computer click OK to restart your computer Note In Windows 95 Windows 98 or Windows Me you can also start the Uninstaller by double clicking on Uninstall in the Canon 520 folder on the desktop Uninstalling Printer Drivers 40 Printer Driver Functions Macintosh Printer Driver Functions Macintosh gt Bg B amp WSs_ os add Pp w wee e Description of Print Settings e BJ Print Monitor e Cancelling a Print Job e Using the Printer with a Network e Uninstalling Printer Drivers
60. nt Jobs cece 135 Paper Does Not Feed Properly or Paper Jams essseeceeeeeeeeeeeeeeeeees 141 The POWER Lamp Flashes Orange cect start esbcet cient nrethacendent hclaaieaee 144 An Error Message is Displayed on the Screen cccceeeeeseeeeeeeeeeeee 147 Problems Uni ue to WINdOWS sisvasavecersrcieactiasrteacaentileactiareentemsnudannuaes 158 Problems Umigue to the MaCiMtosh scesicatsctanicaceaccuscaretormneieeeiaanecninss 163 AODONOIGOS serne E sees taco poms aeccetionceeea 166 For Fasio PUNUNG sa tace iaccsiahicananancedsdecuiamnsenmiansediecsinuamee enue 167 OPE Nh sectors canto eatssacen E mine 170 BOE onea a E E 182 Introduction Introduction Thank you for purchasing the Canon S520 Bubble Jet Printer This User s Guide provides complete explanations of the features and functions of the printer This guide uses the following symbols to indicate important information Always observe these instructions Warning gt Instructions that if ignored could result in death or serious personal injury caused by incorrect operation of the equipment Must be observed for safe operation Caution gt Instructions that if ignored could result in personal injury or material damage caused by incorrect operation of the equipment Must be observed for safe operation Important gt Prohibited actions that inadvertently performed could result in equipment damage faults or impaired product quality Must b
61. oes Not Feed Properly or Paper Jams e Paper Does Not Feed Properly e Paper Jams Paper Does Not Feed Properly or Paper Jams 141 Troubleshooting Paper Does Not Feed Properly E Confirm the paper conditions e If non Canon brand media the paper is not too thick less than 105 gsm 28 lb e The number of sheets loaded does not exceed the recommended level e The paper is not creased curled or wrinkled gt Compatible Media Types E Ensure that the left edge of the paper just touches the paper guide E When printing envelopes refer to Envelopes in Printing Media and prepare the envelopes before printing Once you have prepared the envelopes load them in the printer in portrait orientation If the envelopes are placed in landscape orientation they may not feed properly E When using transparencies load one sheet of plain paper in the printer first and then place the transparencies on top of it The last transparency may not feed properly unless there is a sheet of plain paper beneath it Paper Does Not Feed Properly or Paper Jams 142 Troubleshooting Paper Jams Remove the paper according to the following procedure 1 Slowly pull the paper out either from the sheet feeder or from the paper output slot whichever is easier If the paper tears and a piece remains inside the printer open the front cover and remove it If you cannot pull the paper out press the POWER button twice to eject the paper autom
62. ooting Printing Stops Before It is Completed E Check the status of the POWER lamp When the POWER lamp is flashing green the printer is processing data Printing a large amount of data such as a photo or graphics takes time for the computer to process the data during which the printer may appear to not be functioning In addition when continuously printing material that uses a large amount of black ink on plain paper the printer will sometimes pause In either case simply wait until the processing is completed E Halt the print job and turn the printer off for at least 15 minutes to cool the print head down The print head can overheat when continuously printing for long time To protect the print head the printer will sometimes pause automatically at a line break before resuming In this event interrupt the print job at a convenient time and turn the printer off for at least 15 minutes Furthermore when continuously printing graphics or photos with intense colours printing may stop to protect the print head In this case printing will not resume Turn the printer off and wait for at least 15 minutes Caution Inside the printer the area around the print head can become extremely hot Do not touch the print head or nearby components Printer Does Not Start or Stops During Print Jobs 138 Troubleshooting Printer Moves But Does Not Print Check the ink tanks If empty replace them E Ensure that the ink tanks
63. p flashes three times release the RESUME CANCEL button Envelopes 93 Printing Media The paper roller will rotate ten times as it cleans Repeat this operation three times 3 Load a sheet of A4 or Letter plain paper in the printer 4 Hold down the RESUME CANCEL button when the POWER lamp flashes three times release the RESUME CANCEL button The paper that is loaded in the printer will feed through the printer and be ejected Repeat this operation three times If the printer still will not feed envelopes through even after cleaning the paper feed roller perform the procedure described in step 4 again E Printer Driver Settings e MediaType Envelope e Page Size Select either DL Env or 10 Env according to the envelope size you are using e Orientation Landscape E Handling of Printed Output Remove each envelope as it is printed E Printable Area m Printing Area Envelopes 94 Printing Media High Resolution Paper HR 101N This type of paper provides better colour reproduction than plain paper It is suitable for printing business documents that feature graphics and for photographs E Loading e Load the paper with the whiter side facing up e Set the Paper Thickness Lever to the left Do not load paper higher than the limit mark A maximum of 80 sheets can be loaded Paper Thickness Lever Print Side Whiter Side High Resolution Paper HR 101N 95 Printing Media E Printer Driver Settin
64. plain A4 or Letter paper under the transparencies in the sheet feeder e Set the Paper Thickness Lever to the left A maximum of 30 sheets can be loaded at once Paper Thickness Lever Plain Paper Transparencies Transparencies CF 102 108 Printing Media e Although you can print on either side of CF 102 best results can be obtained by printing on the side toward which it curls when held by the edge Print Side E Printer Driver Settings e MediaType Transparency e Page Size Ensure the setting matches the size set in the application E Handling of Printed Output e Remove each transparency as soon as it is printed e Do not touch the printed surface until the ink is fixed approx 15 minutes E Printable Area m Printing Area Transparencies CF 102 109 Printing Media T Shirt Transfers TR 201 This paper is used to produce iron on transfers The image is printed backwards when Media Type is set to T Shirt Transfer in the printer driver Note For the customers in the United States refer to the Quick Start Guide for instructions on using TR 101 T shirt transfers E Loading e Load only one sheet at a time e If the T shirt transfer is curled flatten it by curling it in the opposite direction e Load the paper with the side that does not have green lines facing up e Set the Paper Thickness Lever to the right Paper Thickness Lever T Shirt Transfers TR 201 110 Printing Media E Print
65. printing E Ensure that background printing is enabled 1 Open the Printer Properties dialog box Opening the Printer Properties Dialog Box 2 Onthe Page Setup tab click Printer control and select Background Printing Problems Unique to Windows 160 Troubleshooting Cannot Print Normally E When the printer port is set to ECP cancel ECP mode and then try printing again Sometimes ECP mode disrupts normal printing 1 Open the Printer Properties dialog box Click the Maintenance tab Click Custom Settings to open the Custom Setting dialog box Clear the Set printer to ECP mode check box and then click Send OQ A O N Turn the printer off and back on again Problems Unique to Windows 161 Troubleshooting E If the WPS driver or CAPT driver is installed either uninstall it or change the driver port to FILE as follows The WPS Windows Printing System driver or CAPT Canon Advanced Printing Technology driver may disrupt normal printing Click the Start button then click Settings and Printers For Windows XP click Start and select Control Panel Printers and Other Hardware and then Printers and Faxes 2 Display the WPS or CAPT driver properties and click the Details tab 3 Change the Print to the following port field to FILE Problems Unique to Windows 162 Troubleshooting Problems Unique to the Macintosh e Jagged Text Graphics or Banded Gradations e Cannot Print in Background Proble
66. printing again E When printing on thick paper set the paper thickness lever to the A mark This widens a gap between the print head and the paper If the paper is scratched even when printing on plain paper also try this Print Quality is Poor or Contains Errors 130 Troubleshooting E Reduce the Intensity setting in the printer driver and try printing again When printing an image with high intensity especially on plain paper the paper may absorb too much ink and become wavy This may cause the printed surface to become scratched 1 Open the Printer Properties dialog box 2 Onthe Main tab select Manual for Colour Adjustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity 7 Open the Print dialog box 2 For Print Mode select Manual and then click Details Click the Colour icon and drag the Intensity slide bar to set the intensity E Ensure you are printing within the recommended printing area Printing Area Print Quality is Poor or Contains Errors 131 Troubleshooting White Streaks E Print the nozzle check pattern to check the ink output If a specific colour does not print in the nozzle check pattern clean the print head m Printing the Nozzle Check Pattern m Print Head Cleaning The problem can also be resolved by aligning the print head For details on print head alignment refer to Straight Lines are Misaligned Print Quality is Poor or Contains Errors 132
67. r which the settings are to be saved Remove Deletes unwanted print settings To delete unwanted settings select the settings in Settings and click the Remove button Defaults Restores the print settings selected in Settings to defaults A check mark appears next to the selected print settings Description of Print Settings 57 Printer Driver Functions Macintosh BJ Print Monitor The BJ Print Monitor allows you to check the progress of print jobs You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility E Opening the BJ Print Monitor Select Chooser from the Apple Menu 2 Set Backgrounding to On Oo Chooser B Connected to AppleShare Color Sw 1500 LE th Color Sw 2500 Color SW Pro g i F 2 a 0 Series Im a Backgrounding 0n O Off O Active Inactive aip 520 Server Sl AppleTalk 3 After starting a print job select BJ Print Monitor in the Application Menu The BJ Print Monitor launches BJ Print Monitor 58 Printer Driver Functions Macintosh E BJ Print Monitor Functions BJ PrintMonitor SB Printing Pages 1 3 Copies 1 1 ppp H u E 8 e Document Name U Status Copies Pages ser document1 txt nakanoo Printi documenti txt nakanoo Waiti Click to pa
68. reinstalled by a computer manufacturer on purchase Specifications subject to change without prior notice 176 Specifications E Printing Area To ensure the best print quality the printer allows a margin along each edge of media Printing area dark blue Canon recommends that you print within this area E Printable area light blue The area where it is possible to print However printing in this area may degrade the print quality and paper feed accuracy or cause ink to adhere on the printing surface 2 mmp gt A4 B5 A5 4 x 6 metter Legal m Envelopes m Banner Paper 177 A4 B5 A5 4 x 6 Specifications Size Printable Area width x height A4 203 2 x 289 0 mm 8 0 x 11 4 in B5 175 2 x 249 0 mm 6 9 x 9 8 in Note gt A5 141 2 x 202 0 mm 5 6 x 7 9 in 4 x 6 94 8 x 144 4 mm 3 7 x 5 7 in When printing on PR 101 and GP 301 GP 301N selection of Borderless Printing enables you to make prints with no margins However borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled 3 0 mm 0 12 in A i p 9 0 mm 1 3in Gam Recommended printing area Printable area See T int 265 mm 1 04 in a 3 4mm 0 13 in 3 4mm 0 13 in 178 Specifications Letter Legal Size Printable Area width x height Letter 203 2 x 271 4 mm 8 0 x 10 7 in Legal 2
69. s not start up automatically when you insert the Setup Software amp User s Guide CD ROM open the My Computer window and then double click the CD ROM icon en double click the icon Note gt Ifyou are typing in the file name you must specify the CD ROM drive letter and the installation program MSetup exe The CD ROM drive letter is computer dependent E Confirm that there are no problems with the Setup Software amp User s Guide CD ROM In Windows use Windows Explorer to ensure that the CD ROM can be read Ina Macintosh check that the CD ROM icon is visible If there is a problem with the CD ROM contact a Canon service representative Cannot Install the Printer Driver 117 Troubleshooting Print Quality is Poor or Contains Errors e Cannot Print to End of Job e Colours are Unclear e Meaningless Characters or Symbols are Printed e Printing is Blurred Colours are Wrong e Straight Lines are Misaligned e Printed Paper Curls or Ink Blots e Back of Paper is Smudged e Printed Surface is Scratched e White Streaks e Colours are Uneven or Streaked Print Quality is Poor or Contains Errors 118 Troubleshooting Cannot Print to End of Job E Confirm the Page Size setting matches the size of the paper loaded in the printer First check the Page Size setting in the application Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh
70. select whether to print a border around the individual document pages Description of Print Settings 55 Printer Driver Functions Macintosh Duplex Printing The document is printed on both sides of the paper After printing one side turn the ejected page over and print on the other side Fit to page Printing The document is automatically resized to fit the paper size When using this function ensure you correctly specify the Printer Paper Size Destination Select the print output destination Printer is the usual selection To check the layout or other image elements before printing select Preview To save the document as a PICT file select PICT File Print in reverse order Prints the document starting with the last page Print collated pages Prints multiple copies of the document one copy at a time Preview Area Description of Print Settings 56 Printer Driver Functions Macintosh Register Settings Dialog Box To open the Register Settings dialog box click the Apply button in the Print dialog box 5 ee v Factory Defaults Import 2 3 Remove 4 Defaults 5 Settings Displays a list of the registered print settings Import Imports a set of print settings To use the settings select the desired settings in the Settings list and click the Import button Apply Saves the settings currently specified in the Print dialog box After clicking the button enter the name unde
71. snap into place when you install them E If there is plenty of ink but the printer does not print clean the print head After cleaning the print head print the nozzle check pattern to check that ink is being output normally m Print Head Cleaning m Printing the Nozzle Check Pattern If the problem is not resolved by cleaning the print head several times the print head may be worn out Contact a Canon service facility E Check the protective tape has been removed from the print head Ensure that you align the print head after removing the tape and reinstalling the print head For details on print head alignment refer to Straight Lines are Misaligned Printer Does Not Start or Stops During Print Jobs 139 Troubleshooting Print Head Holder Does Not Move to the Centre E Ensure the printer is turned on The print head holder will not move unless the power is on If the POWER lamp is off close the front cover and turn the power on If the POWER lamp is flashing green the printer is initialising When the POWER lamp stops flashing open the front cover again E If the front cover has been left open for a while close and reopen it If the front cover is left open for more than 10 minutes the print head holder moves to the right to prevent the print head from drying out Close and reopen the front cover to return the holder to the centre Printer Does Not Start or Stops During Print Jobs 140 Troubleshooting Paper D
72. sporting the Printer 66 Routine Maintenance When to Replace Ink Tank and Maintain Print Head When an ink tank is empty it must be replaced The BJ Status Monitor Windows or the BJ Print Monitor Macintosh will initially advise you of a low ink level At this stage you can still continue to print Once an ink tank is empty the BJ Status Monitor Windows or the BJ Print Monitor Macintosh will tell you to replace the ink tank Attempting to print causes the POWER lamp to flash four times Replacing an Ink Tank If printing becomes faint or a specific colour is no longer printing even though there is still enough ink the print head nozzles are probably clogged Follow the procedures below to clean the nozzles m Printing the Nozzle Check Pattern If the print quality is poor m Print Head Cleaning If the problem remains m Print Head Deep Cleaning If print head deep cleaning does not resolve the problem the print head may be worn out Contact a Canon service representative When to Replace Ink Tank and Maintain Print Head 67 Routine Maintenance Replacing an Ink Tank When replacing an ink tank check the model number very carefully The printer will not print properly if the wrong ink tank is used or installed in the incorrect position With this printer ink tanks must be installed from the right in the order indicated below e Yellow BCI 3eY e Magenta BCI 3eM e Cyan BCI 3eC e Black BCI 3e
73. ss Lever to the left Paper Thickness Lever Print Side Glossier Side Photo Paper Pro PR 101 103 Printing Media E Printer Driver Settings e MediaType Photo Paper Pro e Page Size Ensure the setting matches the size set in the application Handling of Printed Output e Remove each sheet as soon as it is printed e Do not stack more than 20 sheets of 4 x 6 size paper in the output tray e Do not touch the printed surface until the ink is fixed approx 30 minutes Colours in dark images may appear indistinct at first but become clearer after about 30 minutes e Images may smudge if you place them in an album before the ink is completely dry It is recommended that you allow the ink to dry for 24 hours e Do not attempt to dry the ink with a hairdryer or by exposing printed sheets to direct sunlight E Storing Printed Output e Do not store or display printouts in hot damp or humid conditions Never expose them to heat or direct sunlight e Store printouts in photo albums photo frames or presentation binders to protect them from direct exposure to air or sunlight e Do not mount printouts in an adhesive type album as you may not be able to remove them Photo Paper Pro PR 101 104 Printing Media e Be aware that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow E Printable Area With some images the trailing edge of the image may be blurred if printing extends
74. the icon to start this function For further details refer to Routine Maintenance Click to jump straight to this Description of Print Settings 45 page Lab 00 4 44 or1s9 gt mI 796x661 in LENE H Acrobat Reader 520 User s Guide loj x How to Use This Manual T File Edt Document View Window Help laj x N je Si BIA hw gt gt AGA aS AA f Bookmarks thumtnais A L Table of Contents J Introduction L How to Use This Manual _ Safety Precautions E L Printer Parts and Their Fur Use either European DL or US Com 10 size envelopes E L Printer Driver Functions 0A _ Printer Driver Functions M E Preparation for Printing _ Routine Maintenance a Printing Media 7 Press down on all four corners and edges of the envelopes to flatten them C Compatible Media Typ as shown below _ Envelopes _ High Resolution Papel _ Glossy Photo Paper Gl 0 High Gloss Photo Film Ensure that the flap of the envelope is perfectly straight L Glossy Photo Cards Ft _ Photo Paper Pro PR 11 _ Photo Paper Pro PC 11 L Transparencies CF 10 L T Shirt Transfers TR 2 L Banner Paper m _ Troubleshooting _ Appendices L Specifications J Index Envelopes 2 Ifthe envelopes are curled hold the opposite corners and gently bend them in the opposite direction Envelopes LP roo x lf 20 or 199 mf 786x661 in TENE LJ Use this button to
75. ther print head deep cleaning 24 hours after turning off printer If the head is still not clean the print head may be worn out Contact a Canon service representative m Printing the Nozzle Check Pattern Print Head Deep Cleaning 81 Routine Maintenance Cleaning the Printer During normal printing ink and small scraps of paper accumulate in the printer When the accumulated debris becomes clearly visible clean the printer by the following procedure Turn the printer off 2 Ensure that the POWER lamp is off and unplug the printer Caution gt Always ensure you unplug the printer before cleaning the printer to avoid an electric shock Cleaning the Printer 82 Routine Maintenance 3 Open the front cover and wipe the interior of the printer with a dry cloth Wipe away any stray drops of ink scraps of paper and dust Pay special attention to cleaning the black panel that can easily become dirty While cleaning be careful not to touch the ink absorber sponge part Never touch any parts inside such as the metal bar etc Warning gt Do not use any flammable solvents such as paint thinner benzene or alcohol ey eee Black panel Metal bar Ink absorber Cleaning the Printer 83 Routine Maintenance Transporting the Printer Pack the printer carefully in its original packing materials If you do not have the original packing materials pack the printer carefully and thoroughly in protective material
76. to increase available memory and try printing again E Ensure that enough memory is allocated to the application Refer to the memory requirements of your application An Error Message is Displayed on the Screen 153 Troubleshooting E Check the amount of free space on the hard disk You may need to increase the amount of free space by deleting any unnecessary files E If the problem only occurs when printing a specific document try editing the document and then printing it If this resolves the problem there may have been a problem in the original document If the same problem occurs with the edited document contact the manufacturer of your application E There may be a problem in the printer driver Uninstall the printer driver and reinstall it If the printer is connected to the USB interface follow the procedure Notes on Handling the USB Interface for Windows Users in the Quick Start Guide Uninstalling Printer Drivers An Error Message is Displayed on the Screen 154 Troubleshooting Other Error Messages E If the BJ Status Monitor is displayed follow the instructions on screen If an error occurs during printing the BU Status Monitor displays the error on the Printer Status tab Follow the instructions on screen In Windows 95 Windows 98 or Windows Me click the Guide tab for action to be taken in response to the error An Error Message is Displayed on the Screen 155 Troubleshooting E If on
77. ument Poster Printing This enlarges and splits the print image across several sheets of paper The printed sheets can then be assembled to make a large poster Not available in Windows NT 4 0 Banner Printing Select this when printing on banner paper Borderless Printing The image is printed on the entire paper surface so that no margins are left on the four sides of the paper The media types available for Borderless Printing are PR 101 and GP 301 GP 301N For all other media types the print quality may decrease Printer Properties Dialog Box Description 26 Printer Driver Functions Windows Amount of Extension When you select Borderless Printing the sections that extend beyond the paper are not printed because the image is enlarged to a size slightly larger than the paper size You can use the slide bar to adjust how much the image extends beyond the paper It is recommended that you normally set the slide bar to the right end If you move the slide bar to the left to reduce the extension amount a border may appear Duplex Printing The document is printed on both sides of the paper After printing one side turn the ejected page over and print on the other side Reverse Order When selected the document starts printing with the last page Collate Select to print multiple copies of the document one copy at a time Preview Area Verify the overall layout stamps background etc to be applied to the print job Printer
78. use printing of the specified document Click to resume printing Click to cancel printing of the specified document Displays the printer status If an error occurs instructions on what to do are displayed Displays the printer status and ink status with images Displays information about the documents queued for printing The BJ Print Monitor allows you to change the print order of documents queued for printing To change the print order place the mouse pointer over the name of the document hold the mouse button down while dragging the document name to the new position then release Note however that you cannot change the print order of a document already printing Note gt Ifyou select Print from the File menu you can print the PICT file saved in Destination of the Option dialog box BJ Print Monitor 59 Printer Driver Functions Macintosh Cancelling a Print Job When the BJ Print Monitor is running you can use it to cancel or suspend the currently printing job Select BJ Print Monitor in the Application Menu 2 Click the name of the print job you wish to cancel then click a The document selected in the Print Monitor is deleted from the print list and the print job is cancelled Note gt Tosuspend printing click the name of the document being printed then click a To resume printing click a Cancelling a Print Job 60 Printer Driver Functions Macintosh Using the Printer with a Net
79. uto Sheet Feeder Print Quality Standard Colour Adjustment Auto 2 1 Greyscale Printing OFF Page Size A4 Orientation Portrait Printing Type Normal size Printing Duplex Printing OFF Copies 1 to Printing Profiles 3 4 Add to Profiles Retrieve from Profiles Delete 6 Cancel Apply Help 1 Printing Profiles This list displays the printing settings currently registered in the Profiles tab The Current Settings profile contains the settings currently specified in the Main Page Setup and Effects tabs The Default Settings profile contains the factory default settings Printer Properties Dialog Box Description 32 Printer Driver Functions Windows Details Displays all the printer settings selected in Printing Profiles Description Displays a description of the printer settings selected in Printing Profiles You can enter the description when saving the printer settings Add to Profiles Click to save the settings currently specified in the Main Page Setup and Effects tabs Select Current Settings in the Printing Profiles list then click this button The Add to Profiles dialog box appears Retrieve from Profiles Click to activate registered printer settings The contents of the Main Page Setup and Effects tabs are changed by selecting the printer settings in Printing Profiles and then clicking this button This button is disabled when Current Settings is selected Delete Click to delete unwante
80. w the document will print with the selected paper settings Description of Print Settings 44 Printer Driver Functions Macintosh Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box Canon 520 Printer Utility Version 3 9 Cleaning Starts print head cleaning Deep Cleaning Starts print head deep cleaning 1 Select the function you wish to perform 2 Display area showing the various maintenance functions including cleaning and test pattern printing Click the icon to start this function For further details refer to Routine Maintenance mm Printing the Nozzle Check Pattern Description of Print Settings 45 Printer Driver Functions Macintosh m Print Head Cleaning m Print Head Deep Cleaning Note gt For information about Print Head Alignment refer to the Quick Start Guide Description of Print Settings 46 Printer Driver Functions Macintosh Print Dialog Box The Print dialog box specifies the media type and print settings to be used for your print job To open the Print dialog box select Print from the File menu in your application program Canon 5520 Copies i Pages All BJ Cartridge Version 3 9 From To 3 Pran paner Ta 5 Paper Source i a EE 8d 6 1 MediaType Ensure this setting matches the type of paper media loaded in th
81. work The printer can be used with an Ethernet network environment Follow the steps described below to connect the printer to the network E Before Setting up the Printer e Install the printer driver on each network computer that will use the printer For information on installation refer to the Quick Start Guide e Use a USB cable to connect the printer to the computer that will function as the print server E Printer Setup To use the printer on a network first set up the print server then set up each client machine e Print server setup procedure Select Chooser in the Apple Menu 2 Select Active in AppleTalk 3 Select the 520 icon then select the printer name in Connected to Using the Printer with a Network 61 7 Printer Driver Functions Macintosh Click Share Confirm that S520 server is selected in Enter new print server name then click Send Confirm that the new print server name has been added to Current print servers then click Close Click the close box to close the Chooser e Client setup procedure 1 2 Select Chooser in the Apple Menu Select Active in AppleTalk Select the 520 Server icon then select the printer server in Connected to Click the close box to close the Chooser Using the Printer with a Network 62 Printer Driver Functions Macintosh E Checking Print Status e Checking print status from the print server To check the status of a print job from the pr
82. y 3W Printing 33 W Dimensions without a paper rest and paper output tray 430 W x 294 D x 177 H mm 16 9 W x 11 6 D x 7 0 H in Weight Approx 5 kg 11 Ib 172 E Feed method Specifications Continuous feed through auto sheet feeder For Plain Paper Envelopes High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro Transparencies T shirt Transfers Banner Paper E Sheet feeder capacity Plain Paper 75 gsm High Resolution Paper Envelopes Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Photo Paper Pro PR 101 Photo Paper Pro PC 101S Transparencies T Shirt Transfers Banner Paper 100 sheets max 80 sheets max 10 pieces max 1 sheet 1 sheet 20 sheets max A4 1 sheet 4 x 6 20 sheets max 20 sheets max 30 sheets max 1 sheet 1 sheet 173 Specifications E Ordinary print media Regular size A4 A5 B5 Letter Legal European DL US Com 10 Custom size width 90 0 to 215 9 mm 3 54 to 8 5 in height 120 0 to 584 2mm 4 72 to 23 0 in Weight 64 to 105 gsm 17 to 28 Ib for non Canon brand media Canon Special media High Resolution Paper HR 101N Glossy Photo Paper GP 301 GP 301N High Gloss Photo Film HG 201 Glossy Photo Cards FM 101 Photo Paper Pro PR 101 Photo Paper Pro PC 101S Transparencies CF 102 T Shirt Transfers TR 201 Banner Paper 174 Specifications E Graphic image printing Data for
83. yed the USB port is selected Opening the Printer Properties dialog box directly from the Start menu If the setting is incorrect shut down Windows turn off the printer and either connect the printer to the interface selected in the printer driver or install the correct printer driver corresponding to the interface E There may be a problem in the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers If the printer is connected to the USB interface follow the procedure Notes on Handling the USB Interface for Windows Users in the Quick Start Guide An Error Message is Displayed on the Screen 151 Troubleshooting E If the WPS driver or CAPT driver is installed either uninstall it or change the driver port to FILE as follows Click the Start button then click Settings and Printers 2 Display the WPS or CAPT driver properties and click the Details tab g Change the Print to the following port field to FILE An Error Message is Displayed on the Screen 152 Troubleshooting Application Error or General Protection Fault E Ensure the application program you are using is intended for your operating system For example if you attempt to print with a Windows 3 1 application under Windows 98 the application may not function correctly and an error may occur Use an application program intended for your operating system E If other applications are running close them

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