User Guide
Contents
1. Microphone Electret Headset interface 1 Accessories Number card 1 pcs not included 30 Wall Mounting 3 mm 410mm max 5 mm 31 Copyright Copyright Aastra Telecom Sweden AB 2011 All rights reserved Trademark Aastra is a registered trademark of Aastra Technologies Limited All other trademarks mentioned herein are the property of their respective Disclaimer Aastra Technologies Limited will not accept liability for any damages and or long distance charges which result from unauthorized and or unlawful use While every effort has been made to ensure accuracy Aastra Technologies Limited will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Declaration of conformity Hereby Aastra Telecom Sweden AB Box 42214 SE 126 17 Stockholm declares that this telephone is in conformity with the essential requirements and other relevant provisions of the European Directive 1999 5 EC R amp TTE Directive Details to be found at hitto www aastra com Ce 322. Replace the handset Intrusion on a busy extension You can intrude on an ongoing call on a busy extension Lift the handset and Press numeric key 4 France and Sweden 8 Before the intrusion a warning tone is sent to the parties in the ongoing call Group features Group Call pick up In a call pick up group any member can answer any individual call to group member Lift the handset and Press numeric key 8 to answer the call Finland and Sweden 0 Common bell group Calls are signaled on a common bell Lift the handset and Press numeric key 8 to answer the call Finland and Sweden 0 Group hunting As a member of a group of extensions that is called by a common number you can temporarily leave the group 1 Lift the handset and Press numeric keys 2 1 U K 2 2 Dial your own extension number and press Replace the handset To re enter the group Lift the handset and press numeric keys 21 UK 2 Replace the handset lf you are authorized you can divert all calls to a group to another extension or another group Lift the handset and press numeric keys 24 Dial number of the group to be diverted Press numeric key Dial extension number to the new answering position press Replace the handset OS To cancel the diversion LE Lift the handset and press numeric keys 2 4 2 Dial the number of the group that has been diverted 3 Press numeric key 4 Replace the handset Di
3. Aastra 7147a analogue terminal EN LZT 102 4162 R1B Aastra Telecom Sweden AB 2011 All rights reserved Aastra 7147a Medium Analogue Telephone 2 Table of Contents Introduction Important User information Telephone Parts Telephone layout Cable inlets and MW switch Incoming calls Outgoing calls During calls Call forwarding Optional Call handling Features Call records Call log Speed Dial Memory Caller ID display Phone Setting System Dependent Phone Setting Telephone Specification Wall Mounting Aastra 7147a Medium Analogue Telephone 3 o O o o Oo Bb 12 13 16 22 23 24 25 27 29 31 Introduction Aastra 7147a is an easy managed line powered analogue phone It supports call log message waiting volume adjustment configuration lock This user guide describes the features of the Aastra 7147a when it is connected to MX ONE Telephony system Telephony Switch or Telephony server The latest version of the user guide can be downloaded from http www aastra com Aastra 7147a Medium Analogue Telephone 4 Important User information Safety Instructions Save these instructions Read these safety instructions before use Note When using your telephone or connected equipment the following basic safety precautions should always be followed to reduce risk of fire electrical shock and other personal injury e Follow instructions in the equipment s user guide or other documentation e Always
4. 2 Press 5 3 3 Press Volume to increase the handset volume 4 Press Volume to decrease the handset volume Set Handsfree Volume Eight levels of handsfree volume is provided Level 1 8 1 Pick up handset 2 Press 4 72 3 Press Volume to increase the handsfree volume 4 Press Volume to decrease the handsfree volume 25 Set password A 4 digits combination password can be set to the phone in order to lock some critical parameters settings and speed dial memories from changing by unauthorized users Change password 1 During On hook press save 0 5 XXXX YYYY Y Y Y Y 2 XXXX is the old password YYYY is the new password Default 0000 The saved new password will be asked for only when the phone is locked To lock the phone 1 During On hook press save XXXX XXXX is the set password To unlock the phone 1 During On hook press delete XXXX 2 XXXX is the set password Set time and date 1 In idle state press save for 3 seconds to enter the time date setting mode 2 Enter the number for HH MM DD MM or MM DD depends on the date format selected For example 17 30 28 06 press 1 7 3 0 2 8 0 6 The corresponding digit of time date icon flashes to indicate which digit is being entered Set Ring Melody 1 During On hook press Save 0 2 X 2 X could be set from 1 to 8 melodies 1 8 LCD Co
5. gt Key with LED indicator Loudspeaker Save key Delete key Call list key Volume keys GHI JKL MNO 000 PQRS TUV WXYZ Message waiting Music on hold Speaker Headset key Mute key Flash key Redial Pause key 0 9 and dial keys Handsfree Microphone Aastra 7147a Medium Analogue Telephone 6 Table with Key symbols Symbols French Spanish German Portuguese Dutch Keys Speed dial Num rotation Teclas Kurzwahl Discagem r pida Snel kiezen MO M7 abr g e Touche programables MO M7 MO M7 MO M7 MO M7 MO M7 Flash key Touche R Flash Tecla Flash R Taste Flash Haakcontact O Redial Pause Touche Rappel Rellamada Wahlwiederholung Rediscagem tecla Nummerherhaling key Mise en attente Pausentaste de pausa Pauzetoets Pausa L 0 9 and 0 9 and Z 0 9 and Z 0 9 and Z 0 9 and Z 0 9 and Z dial keys touches de digitos Zifferntasten D gitos bel toetsen num rotation Volume keys Touches de Volumen Lautst rketasten Volume Volume toetsen r glage volume Touche secret Mute silencio Stummtaste Mudo Mute toets Act desactiv Micro Touche Journal lista de llamadas Anrufliste Lista de Oproep lijst d appel chamadas Save key Touche de Salvar Speichertaste Salvar Opslaan ER sauvegarde Delete key Touche Borrado L schtaste Excluir Verwijderen d Effacement Music on hold Musique Musica en Musik bei Warten Mustaan Muziek tijdens L J
6. d attente espera wachten espera Message Message en Mensaje en Nachricht wartet Mensagem em Wachtend waiting attente espera espera bericht Speaker Haut parleur Altavoz Tecla Lautsprecher Alto falante Luidspreker Headset key Casque de manos libre Kopfh rertaste Fone de ouvido hoofdtelefoon dit Aastra 7147a Medium Analogue Telephone Cable inlets and MW switch MESSAGE WAITING DL MVV MW HV Off HEADSET HANDSET Line socket Moo da Puerto Anschlussbuchse Conector de Lijnpoort l phonique AM P 3 conneccion de linha telef nica linea i dee ARRET Haute DE Alto voltaje AUS Spannung OFF HiVolt UIT Hi Volt C C Tension MW MW MW MW mwe MW MW MW MW MW Headset Jack prise pour Puerto de Kopfh rerbuchse Conector do Hoofatelefoon 2 I aansluiting casque auricular fone de ouvido Handset Jack Prise pour Puerto de Horerbuchse Conector do Telefoonhoor Il microtelefono monofone n aansluiting combin Data Jack Prise pour Puerto de datos Datenbuchse Conector de Data i A linha de dados aansluiting donn es Aastra 7147a Medium Analogue Telephone 8 Incoming calls To answer an incoming call Lift the handset or press 4 72 without lifting the handset Answer a second call A call waiting tone will inform you during conversation that a second call is waiting You have two options Option 1 1 Replace the
7. handset To order diversion when there is no answer 1 Lift the handset and Press numeric keys 211 Finland and Norway 61 2 Replace the handset Cancel diversion when there is no answer 1 Lift the handset and press numeric keys 211 UK 4612 2 Replace the handset Diversion when the caller receives a busy tone 1 Lift the handset and Press numeric keys 212 Finland and Norway 67 2 Replace the handset Cancel diversion when the caller receives a busy tone 1 Lift the handset and press numeric keys 212 UK 67 2 Replace the handset Internal Follow me All calls to your extension are diverted to an extension of your choice within the private network For example when you are working in another room and want your calls to follow you to that answering position When your telephone has Follow me you can still make calls from it as usual As a reminder that your telephone has Follow me you will hear a special dial tone each time you lift the handset to make a call Ordering Follow me from your own phone 1 Lift the handset dial tone and press numeric keys 21 UK 2 2 Dial extension number of the answering position and press Special dial tone 3 Replace the handset Canceling Follow me from your own phone 1 Lift the handset special dial tone and press numeric keys 21 ordinary dial tone UK 2 2 Replace the handset Ordering Follow me from another phone Yo
8. handset The new call will be signaled on your phone 2 Lift the handset to receive the call Option 2 1 Ask the party you are speaking with to wait 2 Press and replace the handset The waiting call will start ringing 3 Lift the handset to receive the new call 4 Press 2 to return to the first call Sweden press After finishing the call replace the handset to receive the first call again Answer a call from another extension You can answer a call to another extension from any phone in your office 1 Lift the handset and call the ringing extension 2 You receive a busy tone press numeric key 8 France 4 oweden 6 Mute ring signal Press amp to mute the ring signal LED flashing Do not disturb DND When you activate DND calls to your extension is not shown Outgoing calls can be made as usual Activate DND Lift the handset and press numeric keys 2 7 Replace the handset Deactivate DND Lift the handset and press numeric keys 2 7 Replace the handset Call duration timer for incoming calls A call duration timer for incoming calls starts 5 seconds after off hook status is established The call duration is stored in the call list with the caller ID information Outgoing calls Dial and Pre dial Dial Pick up the handset or press 4 72 for hands free headset operation Press numeric keys if required also or zl to dial out Pre dial During on hook press the keys for the number to b
9. handset when you are called back 5 Cancel call back Cancel single call back Lift the handset and press numeric keys 3 7 ext number Replace the handset Cancel all callbacks Lift the handset and press numeric key 3 7 Replace the handset Protection Data Privacy Protection allows you to make a call without any disturbances e g intrusion The feature is automatically cancelled when the call is finished Lift the handset and Press numeric keys 41 Number presentation restriction If you do not want your name and number to be displayed to the person you are calling 1 Lift the handset and press numeric keys 42 2 Dial the number Call duration timer for out going calls A call duration timer for outgoing calls starts 5 seconds after off hook status is established The call duration is stored in the call list with the caller ID information During calls Mute 1 When a callis in progress press to mute LED flashing 2 To speak to the caller press again LED off Mute with music Music on hold 1 When a call is in progress press X to hold the call LED on 2 Press X4 again or toggle the hook switch to resume the call LED off Inquiry 1 When a call is in progress press C 2 Call 3 party and wait for an answer 3 Return to the first call by pressing 2 Sweden O Hefer back Switch back Press 2 to refer back to the other party Sweden C Transfer 1 Whena call
10. is in progress press 2 Call 3 party and wait for an answer Replace the handset before or after the answer Conference 1 When a call is in progress press C 2 Call 3 party I After ansvver press numeric Rey 3 Repeat the procedure to add more conference members max 7 members Hold Park a call jm When a call is in progress Press and replace the handset 2 Lift the handset to resume the call on your own extension To resume the call from on another extension 1 Lift the handset 2 Call the extension where the call was put on hold 3 Press numeric key 8 France 4 Sweden 6 Call forwarding Diversion lf you do not want to be disturbed or will be out of office you can have all calls to your extension diverted to a preprogrammed answering position Diversion can be made direct on no answer on busy or to another information service facility As a reminder that your telephone is diverted you will hear a special dial tone each time you lift the handset to make a call Order direct diversion from your own extension The call can be diverted to an individual position or up to three determined common answering positions depending on the type of the incoming call Preprogrammed by your system administrator hs Lift the handset and Press numeric keys 21 UK 24 2 Replace the handset Cancel diversion from your own extension 1 Lift the handset and press numeric keys 21 UK 2 4 2 replace the
11. the handset and press numeric keys 74 Enter old authorization code and press Enter new authorization code and press You receive verification tone ee 21 Call records Call log View Call Records 1 Press V to view the call list 2 Press VI repeatedly to scroll the list Save a Call Record To store one telephone number from the Call Records list to one of the memory keys 1 Press the Call list key eI until you see the number you want to save 2 Press the Save key E 3 Press the memory key you want to use for this telephone number MO to M7 4 Sign the number card Delete Call Records 1 Press and Press 81 to delete record Dial from Call record 1 Select the call record that you wish to call 2 Lift the handset or press 43 22 speed Dial Memory There are eight memory keys MO M7 for storing frequently used number Save a Memory 1 Replace the handset on the phone 2 Select and press one of the memory keys MO to M7 3 Press V and enter the number to be saved 4 Press 1 key again to complete saving Dial from a Memory key 1 Pick up the handset or press 4 2 2 Select and press one of the memory keys MO to M7 Delete Memory key 1 Replace the handset on the phone 2 Press memory key MO to M7 3 Press 9 23 Caller ID display After receiving a new incoming call the number will be displayed on LCD and hold for 10s During this time if received another new call
12. e dialed max 32 digits press 4 72 or pick up the handset the phone will dial out the number in 1 18 Call by Handsfree 1 Press 13 and enter the number by using the dial pad 2 To hang up the phone press 5342 again 3 When you are in handset mode you can switch to handsfree mode by pressing 5 2 Call by Headset 1 Insert a headset to the phone 2 Press 13 and enter the number 3 To hang up the phone press 2 again 4 When you are in handset mode you can switch to headset mode by pressing 1 Redial 1 Press zl the display shows the last number you have dialed 2 Lift the handset or press either 12 to dial out Last External Number Redial 1 Lift the handset and press numeric key Finland and Sweden 0 Dial Back from Call Record 1 Press 2 Press repeatedly to scroll the list and select call record that you wish to call 3 Lift the handset or press either 1 2 Speed dial by Memory Keys MO M7 1 Pick up the handset or press 44 e Press memory key MO to M7 Call Back If a called extension is busy or there is no answer 1 At busy tone Press numeric key 6 Finland France and Sweden 5 2 Replace the handset 3 Lift the handset when you are called back If all external lines are busy after dialing the digit or digits to get the line 1 At busy tone Press numeric key 6 Finland France Sweden 5 2 Dial the external number and press 3 Replace the handset 4 Lift the
13. e number to the voice mail box from the MW memory 1 Place the handset on the phone 2 Press E 3 Press 8 4 The delete successes with confirmation tone Dial from a MWM 1 Pick up the handset or press Speaker Handset 2 Press the E Set Flash time Different combination of key sequences are used on different parameter settings as shown in the table below Parameter Programming key sequence Lock Valid Protected Settings Set flash save O 1 X 1 100ms time 2 200ms 3 300ms 4 400ms 6 600ms 9 900ms 28 Telephone Specification Main Characteristics Signaling Analog DTMF Body Color Dark grey DTMF dialing Yes Last number Redial Yes Hearing aid compatible Yes Microphone Mute Yes Message Waiting MW 4 alternatives supported MW MW HV Off Call List incoming missed and outgoing 60 call records Reset calling redial list Erase content Real time clock Yes Delete calling redial list yes speed dial memory and critical phone settings are lockable Configuration Lock 4 digit pass code Ringer volume 2 levels Data port For connecting the PC to the telephone line 29 Hardware 1 line with icons and time date display with icons 2 line display 2 line with 16 numeric characters 7 segment Memory card 1 Flash key R 1 Handsfree Headset pre set key with LED MW with LED indicator 1 Save 1 Delete key 1
14. form the caller why you are absent and when you will return Contact your system administrator regarding the available absence codes With return date and time 1 Lift the handset and press numeric keys 2 3 2 Enter absence code 0 9 and press numeric key 3 Enter the date or time MMDD or time HHMM press Cancel Lift handset and press numeric keys 2 3 Replace the handset Without return date and time 1 Lift the handset and press numeric key 2 3 2 Enter absence code 0 9 and press numeric key Cancel Lift handset and press numeric keys 2 3 Replace the handset Order for another extension 1 Lift the handset and press numeric keys 2 3 0 2 Dial the extension number and press 3 Enter the absence code 0 9 press Enter date or time MMDD or time HHMM for the other persons return Press Replace the handset Cancel Lift handset and press numeric key 230 Dial extension number and press Replace the handset Parallel Ringing This feature makes it possible for an incoming call to ring on several phones simultaneously and for the call to be answered on any of the phones The feature requires all the phones involved to be defined in a parallel ringing list To disable the parallel ringing temporarily 1 Lift the handset and press numeric key 2 1 2 Dial extension number and press Replace the handset To restore Parallel Ringing Lift the handset and press numeric key 21
15. install equipment in a location and environment for which it is designed e Headsets used with this equipment must comply with EN IEC 60950 1 e Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance Unauthorized changes or modifications could void the user s authority to operate the equipment e Do not use the telephone to report a gas leak in the vicinity of the leak e Do not spill liquid of any kind on the product or use the equipment near water for example near a bathtub washbowl and kitchen sink in a wet basement or near a swimming pool e Do not insert any object into equipment slots that is not part of the product or auxiliary product e Do not disassemble the product Contact a qualified service agency when service or repair work is required e Do not use a telephone other than cordless type during an electrical storm X Disposal of the product Your product should not be placed in municipal waste Please check local regulations for disposal of electronic products Aastra 7147a Medium Analogue Telephone 5 Telephone Parts When you unpack your phone you should ensure that you have all of the following items If any part is missing contact the supplier of your phone Telephone Handset Handset Designation Telephone Cord Card Base Desk Foot Telephone layout Handset Speed Dial Memory keys o Jlmo Display Designation Card
16. it will continue to display for 10s and display corresponding call Example display content 12 00 9 3 indicates the time and date 9 3 0755123456 The call list shows incoming missed and outgoing calls Scroll down the list by pressing the call list key repeatedly If the record is full the next incoming call will replace the oldest record one by one e Missed call is indicated by the handset icon with a cross e Incoming call is indicated by the handset icon with an arrow pointing to it e Out going call is indicated by the handset icon with an arrow directed from the handset 12 08 8 3 e 22 131256585621 Note 22 indicates the position number in the call list 24 Phone Setting Set Ring Volume Three levels of ring volume is provided High Low Ringer off 1 Place the handset on the phone 2 Press Volume to increase ring volume 3 Press Volume to decrease ring volume To disable the ring signal for incoming calls press the Volume until you reach Silence level or press amp during on hook The Mute LED will remain ON during on hook to indicate the ring is now in silence Set Handset Volume Four levels of handset volume is provided Level 1 to 4 ili Pick up the handset 2 Press Volume to increase the handset volume 3 Press Volume to decrease the handset volume Set Headset Volume Four levels of headset volume is provided Level 1 to 4 1 Plug in the headset
17. ntrast 1 During On hook press save 0 3 X 4 2 X could be set from 1 to 4 Level 1 4 26 oystem Dependent Phone Setting Message Waiting Function MW The telephone is equipped with a Message waiting key with a built in LED If you have a voice mail box it is possible to get an indication on the telephone when you have received a new voice mail Then the LED will be lighted ON or flashing in blue The voice mail box can be reached by pressing the MW button Enable the MW function on your telephone To enable the MW function it is required to make two settings Set the MW switch to the position that is supported by the telephony system Alternatives are MW MW HV Il You must store the number to the voicemail box in the MW memory of the telephone Setting the Message Waiting Switch The Message Waiting switch at the back of the phone is used to select the appropriate MW mode HV Please check which MW type the PBX system supports 1 Set the MW switch Note If the LED is steady active change the message waiting switch position Il Save your voice mail number in the telephone 1 Place the handset on the phone and press 2 Press I and enter the number to be saved 3 Press E key again to complete saving 4 The save successes with confirmation tone 2 Disable the message waiting function Change the MW switch at the back of the telephone to OFF Il Delete th
18. om your own office phone How to do this is described in this section an operator can also assist you You can also use any of the Personal Assistant applications if available Contact your system administrator for more information When out of the office the feature Direct Inward System Access DISA can be used if available in your system How to use DISA is described in this section Activate or change profile from own extension 1 Lift handset and press numeric keys 1 0 1 5 2 Replace the handset Canceling a profile from your phone UN Lift handset and press numeric keys 10 2 Replace the handset Voice Mail Enter your mailbox 1 Lift handset and dial the voice mail number and follow recorded Instruction Note if the number to the voice mail system has been programmed on the message waiting key you can also press that key to enter the mailbox Call Waiting If you urgently wish to contact a busy extension or external line you can notify the extension by a call waiting signal 1 At busy tone press numeric keys 5 Finland France 6 Sweden 4 2 Wait on line Account Code This feature is used to charge a call to an account number or to prevent unauthorized calls from your phone The account code can have 1 15 digits 1 Lift handset and press numeric keys 6 1 account code 2 Dial the digit or digits to get an external line or external line Absence Information The absent information is used to in
19. rect inward system Access DISA lf you are assigned to use this feature and you are working externally you can call your office and get access to an external line in order to make business calls With common authorization code Lift the handset and call the DISA feature in your office You receive dial tone press numeric key 7 2 Dial the authorization code and press numeric key You receive a dial tone Dial external number Dope With individual Authorization code Lift the handset and call the DISA feature in your office You receive dial tone press numeric key 7 5 Dial the authorization code and press numeric key You receive a dial tone Dial external number press Dial your own extension number and press You receive a dial tone Dial external number esp epo quce Authorization code Common If you are authorized to use a common authorization code 1 to 7 digits you can temporarily change any phone used within the telephone system to the authority level connected to this code For a single call di Lift the handset and press numeric key 7 2 2 Enter authorization code and press 3 You receive a verification tone Dial the digit or digits to get an external line and the external number To open an extension for several calls 1 Lift the handset and press numeric key 7 3 2 Enter authorization code and press 3 You receive a verification tone To lock an extension 1 Lift the hand
20. set and press numeric key 73 2 Enter authorization code and press 3 You receive a verification tone 20 Authorization code individual If you are authorized to use an individual authorization code 1 7 digits affiliated to your own extension you can lock your own extension to a common authority level e g when out of the office You can also temporarily change any other phone used within the telephone system to the same authority level as you have on your own phone The individual code can be changed from your own extension To lock the phone 1 Lift the handset and press numeric keys 76 2 Enter authorization code and press 3 You receive a verification tone To make calls with your authority level when your phone is locked 1 Lift the handset and press numeric key 75 2 Enter authorization code and press S Dial the digit or digits to get an external line and the external number To open your phone 1 Lift the handset and press numeric key 76 2 Enter authorization code and press 3 You receive a verification tone To assign your own authority level to another phone Lift the handset and press numeric key 75 Enter authorization code and press You receive verification tone Enter your own extension number and press You receive verification tone Dial the digit or digits to get an external line and the external number Iam ad Rg To change your individual authorization code Lift
21. tension number and press Replace the handset Dc External Follow me 1 Lift the handset and press numeric keys 2 2 2 Dial external line code and external number press 9 Replace the handset Cancel Lift handset and press numeric keys 2 2 Replace the handset General Cancelation Cancel all activated features Lift the handset and Press numeric keys 001 Optional Call handling Features The features below may not be available in your telephony system Please contact your system administrator Free seating 1 Log on Lift the handset and press numeric keys 11 2 Dial Authorization code and press numeric keys Own extension number press Log off Lift handset and press numeric keys 11 Replace the handset Personal Number With the personal numbers and profiles feature you can be reached on your normal office phone number even if you are out of the office A search profile 1 5 can be designed to fit the situation in the office traveling at home and so on Both internal and external phone numbers can be used in a profile Your search profile is programmed or modified by system administrator When the feature is activated incoming calls are transferred to selected phones or back up services in the order that you choose If an answering position in the profile is busy the call can be transferred to another predefined position in the profile Voice Mail or a colleague You can handle the profiles fr
22. u can order Follow me of your own extension number from another telephone The first step is to allow that Follow me is permitted to be done from another telephone Do the following from your own telephone 1 Lift the handset dial tone and press numeric keys 2 1 UK 2 2 Dial own extension number and press 3 Replace the handset To order Follow me from another telephone 1 Lift the handset dial tone and press numeric keys 2 1 UK 2 2 Dial own extension number the extension number of the new answering position special dial tone 3 Replace the handset Canceling Follow me from another phone 1 Lift the handset dial tone and dial 21 2 Dial own extension number dial tone 3 Replace the handset Ordering Follow me remotely With this feature you can order follow me of any extension number from any telephone The prerequisite is that all the involved telephones have the right service profile To order remote programming of follow me do the following 1 Lift the handset dial tone and press numeric keys 2 1 UK 2 2 Extension number to divert extension number of the new answering position D Wait for special dial tone 4 Replace the handset Canceling Follow me remotely To cancel remote programming of Follow me from another telephone than the telephone with diverted number Lift the handset and wait for the dial tone Press numeric keys 2 1 UK 2 Dial diverted ex
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