Installation Manual PIXXO A/B Coupon Printer
Contents
1. 3 Paper out and paper out pending monitoring 9 Power supply connection 10 Centronics data connection Modification no 080799 Page 11 of 27 HENGSTLER 2688179 1e doc 9 Installation and Mounting Description 9 1 Mechanical Fixings The mechanical installation of the Pixxo unit must be carried out according to the printer fixing points The printer must always be installed horizontally with a maximum angled position of 15 9 2 Assembly The two fixing bolts should be inserted into the 2 mounting holes located on the underside of the unit and secured using the captive knurled screws 9 3 Electrical Connections A TT ease note The device must be disconnected from any power source during connection The power supply cable is attached to connector 9 The data cable is attached to connector 10 If it is not mounted on a conductive surface the chassis must be earthed to the protective conductor Page 12 of 27 Modification no 080799 2688179_1e doc HENGSTLER 10 Set Up 10 1 Power On 10 2 Insert Paper Paper feed is carried out automatically Modification no 080799 Page 13 of 27 HENGSTLER 2688179 1e doc 11 Operation The operation of the printer is carried out exclusively using the data interface The corresponding operating instructions and commands are described in the Software manual 11 1 Paper Change Move the print head out of the way using the print head lifting arm 11 and remove any remaining2. Modification no 080799 Page 27 of 27 File 2688179T_1e doc File 2688179T_ 1e doc Hengstler s Sales Partners in Germany for Printers Counters amp Sensors Please contact us if you would like to be put in touch with our Sales Partner in your area HENGSTLER GmbH PO Box 1151 D 78550 Aldingen Germany Telephone 49 0 7424 890 Fax 49 0 74 24 89210 e mail info hengstler de
3. from the following manufacturers Manufacturer Paper description K hler KT78 and KT78 TC Stora KT 7051 Page 24 of 27 Modification no 080799 2688179_1e doc HENGSTLER 13 17 Dimensions Type A B with 60 mm paper width Overall depth Width Height See measurements sheet Weight without paper Type A 5 6 kg Weight without paper Type b 7 6 kg Type A B with 82 5 mm paper width Overall depth Width Height See measurements sheet Weight without paper Type A 6 6 kg Weight without paper Type b 8 6 kg Type A B with 114 mm paper width Overall depth Width Height See measurements sheet Weight without paper Type A 7 6kg Weight without paper Type b 9 6 kg 13 18 Build in Position In the standard configuration the printer must be built in horizontally 13 19 Earthing A The printer housing must be earthed 14 Further Documentation PIXXO Type A Measurements sheet 0 688 800 PIXXO Type B Measurements sheet 0 688 803 Service manual 2 688 180 PIXXO A Software manual 2 688 181 565 PIXXO B Software manual 2 688 181 586 Data protocol manual 2 688 259 System documentation 0 688 969 15 Replacement Parts amp Accessories Modification no 080799 Page 25 of 27 HENGSTLER 2688179 1e doc Please refer to Service manual 2688 180 Page 26 of 27 Modification no 080799 2688179_1e doc HENGSTLER 16 Plug Assignment Rear view of the printer Electronics box Paper supply Centronics interface Power supply 24VDC
4. paper from the unit Taking the paper roll holder in both hands turn one side anti clockwise until it can be removed from the shaft Insert a new paper roll and repeat the above process in the reverse order The movable roll holder must be clicked in completely so that the roll is held firmly in place Page 14 of 27 Modification no 080799 2688179_1e doc HENGSTLER 12 Errors amp Disturbances Error description Cause Counter measures No print possible End of paper reached or no Insert new paper roll paper available Power switched off Check power connections and or switch power on Print head is open Close print head with lever 11 Data interface incorrect Check data interface data cable plug in connections etc Paper is not cut off Cutter defective Call service technician TSP prase note If the problem continues please contact your Service Technician Modification no 080799 Page 15 of 27 HENGSTLER 2688179 1e doc 13 Technical Data 13 1 Controller Service Life MTBF calculations The accepted MTBF for the Controller is 69 4 months 13 2 Print Mechanism Service Life MTBF calculation Paper length 100 km 12 5 print ratio Voucher length 100 mm Number of vouchers per year 77 000 12 5 Print head MTBF is 5 6 years Equivalent to 16 200 hours at 8 hours per day 13 3 Cutter Service Life MTBF calculation 1 000 000 cuts up to 80g m paper weight Cutter MTBF is 12 8 years Equivalent to
5. up to 230 meters length with a weight of 78 g m Printer applications include voucher printing at Info Point terminals lottery tickets etc D gt nease note The PIXXO Voucher Printer User Documentation covers e Software Manual e Service Manual e as well as this Installation Manual This Installation Manual covers topics which are relevant to service perdonnel e PIXXO A Software Manual SWH 2 688 181_ 565 e PIXXO B Software Manual SWH 2 688 181_ 586 e Service Manual 2 688 180 e Data Protocol Manual 2 688 259 A This symbol identifies text which gives important advice relating to the correct and safe operation of the unit Page 4 of 27 Modification no 080799 2688179_1e doc HENGSTLER 6 Safety Advice A e The PIXXO Voucher Printer is a quality product manufactured according to recognised technology standards It left the factory in a condition compliant with all safety regulation e In order to maintain this condition and to guarantee operation without danger to the User the advice and warnings contained in this handbook must be followed e This unit has been built and tested according to EN 60950 relating to the safety of IT equipment It has Protection Class Ill e The installation and assembly of electrical devices should only be undertaken by a qualified electrician e This unit should only be used once it has been built in e When building equipment in it must be guaranteed that the device require
6. 37 376 hours at 8 hours per day Page 16 of 27 Modification no 080799 13 4 Environment Ambient temperature Operational Storage Humidity Operational Storage Temperature modification Impact load Vibration stress 13 5 60mm Printer Mechanism Print type Print method Vertical dot separation Dot diameter Print speed Resolution Drive Step distance Feed speed Print width Paper feed width Paper end sensor PE Power supply Head and step motor control Logic Modification no 080799 2688179 _1e doc HENGSTLER 0 C 50 C continuous 40 C 70 C 35 80 10 90 8 hour 3 AXIS 5 cm 0 25 g Non impact parallel Thermal sensitive 0 125 mm 0 125 mm max 800 Dot lines sec 100 mm sec at 50 print ratio 8 dot mm horizontal and vertical Bipolar controlled step motor to drive a friction roller 0 0625 mm 100 mm sec max 56 mm at 448 dots max 60 mm Reflex light beam 24 vDC 5 vDC Page 17 of 27 HENGSTLER 2688179 1e doc 13 6 82 5mm Printer Mechanism Print type Non impact parallel Print method Thermal sensitive Vertical dot separation 0 125 mm Dot diameter 0 125 mm Print speed max 800 Dot lines sec 100 mm sec at 50 print ratio Resolution 8 dot mm horizontal and vertical Drive Bipolar controlled step motor to drive a friction roller Step distance 0 0625 mm Feed speed 100 mm sec Print width max 80 mm at 640 dot
7. DC 8 Bit Graphic Device Interface 60 90 120 mm max 120g m paper weight Integrated DC motor 24 vDC Modification no 080799 2688179_1e doc HENGSTLER 13 11 Paper Route Monitoring amp Paper Dispenser 13 11 1 Paper Route Monitoring Paper end pending sensor Impulse time unit can be set as a factor of the remaining paper length Paper weekend sensor Impulse time unit can be set as a factor of the remaining paper length These signals are created through a fork type light beam and a slotted disc which is mechanically connected to the paper dispenser roller Paper route sensor Reflex light beam between print head and cutter 13 11 2 Paper Dispenser Roll diameter max 230 mm at 78g m paper weight Core diameter Light gap 50 mm Paper weight 60 120 g m Paper thickness 0 07 0 13 mm Paper width 60 mm 2 0 5 mm 82 5 mm 3 1 0 5 mm 114 mm 4 0 5 mm Modification no 080799 Page 21 of 27 HENGSTLER 2688179 1e doc 13 12 Power Supply Power supply 24 V 5 Unm 24 VDC Power consumption Typically approx 85 VA at Uom Short term max 240 VA Standby approx 5 VA With print head and connector connected TS pease note 4 AT fuse to be connected 13 13 Standards 13 13 1 Noise Emission acc EN 50022 Class A This printer is Class A device The device can cause radio interference in a domestic situation If this occurs the user can be required to carry out appropriate counter mea
8. HENGSTLER Installation Manual PIXXO A B Coupon Printer 2 688 179 File 2688179T_ 1e doc Copyright HENGSTLER The HENGSTLER Company claims copyright protection for this documentation No part of this documentation may be modified extended reproduced or passed on to a third party without the express written permission of HENGSTLER HENGSTLER GmbH PO Box 1151 D 78550 Aldingen Germany Telephone 49 0 7424 890 Fax 49 0 74 24 89210 e mail info hengstler de Homepage http Awww hengstler de Modification number 080799 We reserve the right to make technical modifications to our products as part of our ongoing policy of Continuous Improvement 1 Modifications Listing Modification number 080799 2 Document History 2 1 Previous versions 02 05 96 First release 15 09 97 03 11 97 21 09 98 08 12 98 2 2 Modifications Version 150997 Error corrections Version 031197 Reworked for Word 6 0 Safety Advice Version 210998 Extensions Version 081298 Standards norms extended A4 format Office 97 Version 080799 Error corrections 3 Bibliography System Description 0 688 969 Modification no 080799 2688179 _1e doc HENGSTLER Page 1 of 27 HENGSTLER 2688179 1e doc 4 Contents E Modifications Detnmgd sseegereoegeegvtedeu uereg ere 1 2 Document Histond ssicecicciccccscciiesesssiievicsennancsscniiestunsemsssuiaunsdiinsnsnsnienaccanaraateuavuneiisundencauans 1 2 1 Previous versionsszeisn
9. al applications Page 6 of 27 Modification no 080799 2688179_1e doc HENGSTLER 7 Additional Information Ry 7 1 Delivery Please check that the delivery is complete by reference to the accompanying delivery documentation 7 2 Unpacking Having unpacked the equipment please check that there has been no damage in shipping Make sure that all parts including and accompanying accessories have been removed from the packaging 7 3 Claims Any damage claims caused through transportation are only valid if the delivery company is advised without delay A damage report must be completed immediately and sent back to the manufacturer with the defective part s When returning goods the original packaging should be used if at all possible The following information should accompany all returns e Name and address of recipient e Device type and serial numbers e A damage report with description of the defect Modification no 080799 Page 7 of 27 HENGSTLER 2688179 1e doc 7 4 Glossary BoF Bottom of Form sensor BPZ Block Check Character cpi Characters per inch cpl Characters per line CPOS Cutter position for paper transport CSC Customer Service Centre CST Customer Service Terminal Dot Pin or thermal point printing dpi Dots per inch DPOS Print position for paper transport EMC Electro Magnetic Coupling ESD Electro Static Discharge GDI Graphic device interface Host Host computer HTp Hengstler thermal print mec
10. e a ra R A E IN E a N e T hetis 1 2 2 leie Ee e 1 3 Bibliography EG 1 Bs ei Nl ai i Aaa S a EA T E S AEA 2 WEN mA E 10 AAEE PET E AEA E EAE A E E E E E A A 4 LEE TE 5 6 1 Electro magnetic Compatibility s 2i i scs cssciesisnsescsecchssebestestisveseoopsdsnsdnnshsassshaestspsncnaeecbesesibnadia sohasn supnscssdecsensbousaesvened 6 7 1 72 73 TA Er Version DESCHIPUOMN eaea arrn aae eraa anen aaan aerea e n aaen aaea Enab aa a AAEN a EAEn eaae adaa Raida aana 9 8 1 PIXXO Device DescriptioM se At EEN a EEE EA AE E ASTEK ESSEE ES 9 8 1 1 PIXXO OESCH HOA se enc ees he AE 9 8 1 2 RING Ee ENEE ones ee Ee 10 8 1 3 Electrical Connect Ons ics ice e eee cesta ee 11 9 Installation and Mounting Description s sssussssnnnsununnnnunnnnnnnnunnnnunnnnnnnnnnnnnnn ennnen 12 9 1 Mechanical Fixing Seane a A EE EEN 12 9 2 Assemb Iyin a rrea rA eE iE EE ed eegen 12 93 Electrical Connect Ons Zeene ee 12 10 Set Up iaiuniisiisniaineneio susare ranana aa aaora aaaea aaa aaaea aaa a raaa ianari aaia 13 TOL Pover E EE 13 102 Insert Papers E 13 11 el E ET 14 VU Raper Change se fics ie cas ec assessed Eed dee Ee 14 12 Errors amp DiSturbanGes is scescassccesascaisaccecectussh iaastancedsuctandasautansagees EE 15 E Technical EE 16 131 Controller Service Life EE 16 Page 2 of 27 Modification no 080799 2688179_1e doc HENGSTLER 13 2 Print Mechanism Service Life 13 3 Cutter Service EE US E nw 1 0 0100 EE 13 5 60mm Prin
11. hanism lpi Lines per inch lps Lines per second McbF Mean cycle between Failure Mk Mark Recognition 1 2 n MPOS Mark position for paper transport MTBF Mean time between Failure MtbSC Mean time between Service Call Mun Mean time to Repair PCS Print Contrast Signal PE Paper End message pps Pulses per second PrA Presenter output sensor PrE Presenter input sensor PVE Paper out pending message PWE Paper weekend message Step Smallest paper advance distance in inches TOF Top of Form sensor Page 8 of 27 Modification no 080799 2688179_1e doc HENGSTLER 8 Version Description 8 1 PIXXO Device Description 8 1 1 PIXXO A Construction 11 1 2 1 Paper entry point 2 Paper supply with paper holder 4 Chassis build in position horizontal option 15 5 Electronics with data and power supply connections 6 Paper exit point with anti static brushes 7 Cutter 8 Thermal print mechanism 11 Print head lifting arm Modification no 080799 Page 9 of 27 HENGSTLER 2688179 1e doc 8 1 2 PIXXO B Construction 4 1 Paper entry point 2 Paper supply with paper holder 4 Chassis build in position horizontal option 15 5 Electronics with data and power supply connections 6 Paper exit point with anti static brushes 7 Cutter 8 Thermal print mechanism 11 Print head lifting arm Page 10 of 27 Modification no 080799 2688179_1e doc HENGSTLER 8 1 3 Electrical Connections 10
12. ments set for the fixture by the corresponding device safety norms are not in any way negatively influenced leading to a reduction of the equipment safety levels e Before switching the unit on it must be guaranteed that the operating and control voltages connected do not exceed the values stated in the technical data specifications e Control and data lines must only be connected using SELV separated extra low voltage system circuits or circuits with power limitation which meet the requirements of EN 60950 e The power plug connecting to the external power supply must be protected by external fusing The corresponding socket must be installed with easy access close to the unit Modification no 080799 Page 5 of 27 HENGSTLER 2688179 1e doc A If you suspect that the device cannot be operated without danger it must be switched off and put in a condition such that operation cannot accidentally be resumed This may be the case if e damage to the unit is visible e the unit has been stored for a long time in unsuitable conditions e the unit has been subject to extreme transport demands If as the result of equipment failure or error there could be a danger of personal accident or damage to property this must be avoided through additional safety measures such as the installation of a position switch or a guard or barrier 6 1 Electro magnetic Compatibility The unit is deigned for use in domestic commercial or industri
13. s Paper feed width max 82 5 mm Paper end sensor PE Reflex light beam Power supply Head and step motor control 24 vDC Logic 5 vDC 13 7 114mm Printer Mechanism Print type Non impact parallel Print method Thermal sensitive Vertical dot separation 0 125 mm Dot diameter 0 125 mm Print speed max 800 Dot lines sec 100 mm sec at 50 print ratio Resolution 8 dot mm horizontal and vertical Drive Bipolar controlled step motor to drive a friction roller Step distance 0 0625 mm Feed speed 100 mm sec Print width max 104 mm at 832 dots Paper feed width max 114mm Paper end sensor PE Reflex light beam Power supply Page 18 of 27 Modification no 080799 2688179_1e doc HENGSTLER Head and step motor control 24 vDC Logic 5 vDC Modification no 080799 Page 19 of 27 HENGSTLER 2688179 1e doc 13 8 Controller 13 8 1 Hardware Micro controller Code Flash RAM Interface 1 Interface 2 Keyboard Display Power control Print head temperature monitoring Print head controls Data input buffer Power supply I O expansion 13 9 Software Emulation 13 10 Cutter Paper feed width Cutting power Drive Power supply Page 20 of 27 H8 3003H 1 16 Mbit AMD 5 Volt Flash 128 kb x 16SRAM V24 RS232 Centronics parallel 3 keys can be connected 3 LED s 1 buzzer can be connected Bipolar step motor and DC cutter motor A D switcher Load head power head measure head 64 Kbytes 24 vDC internal 5 v
14. sures at his expense 13 13 2 Noise Immunity acc EN 500082 1 The following conditions must be met e Power supply cable must have a maximum length of 3 metres e A power unit equipped with a power filter must be used 13 13 3 EMC Test Environment e Built in in a 19 ratiopac housing 6HE or 84TE from the Schroff company e Screened data cable e Power supply hinged ferrite used on the cabling within the 19 housing W rth no 742 710 1 Hengstler no 3 533 140 Page 22 of 27 Modification no 080799 2688179_1e doc HENGSTLER 13 14 Emulations PIXXO A Software manual SWH 2 688 256_565 or PIXXO B Software manual SWH 2 688 256_xxx Modification no 080799 Page 23 of 27 HENGSTLER 2688179 1e doc 13 15 Thermal Head Control 13 15 1 Thermal Head Current Time The thermal print head temperature monitoring is carried out by a sensor in the thermal head The current supplied is continuously controlled in relation to the thermal head temperature ensuring a consistent print and avoiding overheat The heat element tolerances can be compensated in three steps 13 15 2 Head Temperature Monitoring The maximum temperature monitoring is carried out by the controller firmware by measuring the PWM signal If the temperature exceeds 90 C the printer goes in error mode For error descriptions please refer to the Errors and Disturbances Chapter 13 16 Paper Specification Problem free printer operation can be guaranteed if you use paper
15. ter Mechanism 13 6 82 5mm Printer Mechanism 13 7 114mm Printer Mechanism Ei se she seve 13 8 TER 20 13 8 1 SET 20 13 95 ett Be ETEEN Bees eee Eee ET Sg IEE Ng RATE SE 20 13 10 LE EE 20 13 11 Paper Route Monitoring amp Paper Dispenser 13 11 1 Paper Route Monitoring 13 11 2 Paper Diepenser ae ba be SS 13 12 Eroerauppl erter Eiere Zeie AA EE E R EEEE EEE 13 13 Standards 2 sis SA ee a a A at Eee A Oa A ae ie delsh Sea a Dit aah teak ahead 13 13 1 Noise Emission acc EN 50022 Class A 13 13 2 Noise Immunity acc EN 500082 1 13 13 3 EMC Test Environment 13 14 Emullations ccccccecescescescescesseeeees 13 15 Thermal Head Control 13 15 1 Thermal Head Current Time 13 15 2 Head Temperature Monitoring issiria viar pest tevevetenanveye estes ETAR 13 16 13 17 13 18 13 19 Paper Specification sek eset tech eGR A OE SAO Bae olen Ee RTE TEE 15 Replacement Parts amp Accessories cscecseseesessneeeeesseeseensseeneeseeeeneeseeensenseeees 25 TG Plug ASSIG MIME E 27 Modification no 080799 Page 3 of 27 HENGSTLER 2688179 1e doc 5 Preface The PIXXO Voucher Printer is a modular constructed build in printer with thermal print mechanism and integrated paper cutter An extensive paper sensor system monitors the paper progress At agraphic print speed of 100 mm sec the maximum voucher length is 250 mm The paper dispenser is based on a paper roll of
Download Pdf Manuals
Related Search