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USER'S MANUAL - Esse-ti

1. Pick up the handset and dial the code 37 Dial the number of the desired relay 1 5 Dial 0 to turn the relay OFF open contact 1 to turn the relay ON close contact 2 to request an IMPULSE relay on for a programmed amount of time Dial the password if required by the relay configuration Wait for the confirmation tone and hang up Note turning the relay on off you will hear an error tone if the operation cannot be performed Note as a factory setting the impulse lasts about 1 second However this duration can be changed with the remote programmer software Activating a relay for a desired amount of time Allows specifying for every request the contact closure duration 4 relay number XIXIX seconds X X password confirm Pick up the handset and dial the code 37 Dial the number of the desired relay 1 5 Dial 3 Dial the duration in seconds of the relay activation 001 999 Dial the password if required by the relay configuration Wait for the confirmation tone and hang up VV ON NON V Remote activation Please refer to the paragraph Accessing control menu at page 132 Page 142 AUXILIARY SERVICES ACTION SEQUENCES The activation of an alarm input the expiration of a timer the occurrence of a system event or of an extension alarm event can initiate an action or a sequence of actions 8 different action sequences can be defined through the remote programm
2. Hang up Initial situation 2 Extension engaged in a conversation over an internal or external line R door confirm Or Page 140 AUXILIARY SERVICES IR T3 3 confirm ring 4 gt Press R to put the conversation in progress on hold Dial the code 33 Select the number of the desired door 5 Doori 6 Door2 If the operation has been carried out correctly you will receive a message that the service is enabled and you will hear the confirmation tone Press R twice or hang up to resume the conversation Automatic door opening This function allows enabling to open the door corresponding to the calling doorphone station Initial situation You wish to open the door after answering a doorphone call R confirm PressR to put the conversation in progress on hold Dial the code 337 If the operation has been carried out correctly you will receive a message that the service is enabled and you will hear the confirmation tone Hang up ACTUATOR RELAYS Allows controlling locally or from remote the actuator relays Europa GSM is provided with 5 actuator relays In presence of a traditional doorphone board relays 4 and 5 will automatically assume the door opener function In any case they can be also used as actuators by dialling the corresponding code AUXILIARY SERVICES Page 141 Local activation a relay number option B9 XJ password confirm
3. gt Dial the code 216301 gt Dial 0 to DISABLE the service 1 to ENABLE the service gt Wait for the confirmation tone and hang up Note The activation of this service does not inhibit the display of the caller identification CLI for the incoming calls over the line MESSAGES Europa GSM is provided with 30 customisable messages which are used by the DISA the Response and the Automatic operator services As a default setting messages 1 10 with duration other than 0 are enabled for use The first 9 messages are pre recorded with a standard text PROGRAMMINGS Page 67 DEFAULT Msg Type Name Duration Quality 01 Protected Service unactive 5 6 kHz 02 Protected Service active 5 6 kHz 03 Protected Function performed 5 6 kHz 04 Protected Not allowed 5 6 kHz 05 Non Protected Dialer 30 6 kHz 06 Protected Control menu 30 6 kHz 07 Protected DISA selection 15 6 kHz 08 Protected Present responder 15 6 kHz 09 Protected Absent responder 15 6 kHz 10 Protected M 10 10 6 kHz Note the quality and the duration of the messages can be modified only via remote programmer software With a 7 Khz recording quality almost three minutes of recording time will be available while with a 4 kHz recording quality 4 minutes of recording time will be available Note only messages with duration other than 0 will be enabled for use Creating message sequences 2 messag
4. ETE a esses NM v a Certificato n 9110 ESTI TELECOMUNICAZIONI UNI EN ISO 9001 2008 EUROPA GSM USER S MANUAL Installation and use GE Thank you for choosing an Esse ti product This product has been especially designed for easy operation It has been manufactured with perfect workmanship using suitable materials for long lasting performance All Esse ti products are subjected to extensive reliability and operational testing in our laboratories in order to provide total guarantee for the user The User shall be responsible for defects arising from the use of the product Esse ti shall only be responsible for defects according to and within the limitations set by the Presidential Decree dated 24 05 1988 no 224 fulfilling the EEC directive no 85 374 on the harmonisation of statutory and administrative regulations of the Member States on the liability for damages arising from defective products under art 15 of Law no 183 of 16 April 1987 Esse ti reserves the right to modify the characteristics of the products at any time without prior notice TABLE OF CONTENTS General instructions for the installer sess 10 General Notes ai ies hd edet Dem tia oci nee Obes 10 Making the Installation eeseeseseeeeeeeneeneenen rennen nennen nennen enne nnet nennen 11 Warnings P P X 11 ipsc a DABEI 12 Default Configurations eia nette oe t e e e Ree
5. gt The three party conversation starts Note during the conference all the participants will hear the conference tone which stops as soon as one of the participants hangs up interrupting the three party conference The remaining users will continue the conversation Note in case of conference between an internal and two external lines the latter will be cleared as soon as the internal user hangs up EXTERNAL EXTERNAL CONVERSATION Allows establishing a conversation between two external users prior interconnection by an internal operator Initial situation Conversation in progress between an internal user and an external line the other external line is on hold 8 GE Press R You will hear the dialling tone gt Dial the code 339 Page 116 SERVICES If the operation has been carried out correctly you will receive the confirmation tone gt Hang up Note when one of the two users clears the conversation the second external line is also cleared ANSWERING AN EXTERNAL CALL WITH PICK UP This service allows an extension provided with an ST 600 system telephone to answer an incoming external call by pressing the special line button Note the extension must be enabled to use this service see Service activation at page 59 BASIC PICK UP An extension engaged in a conversation or not enabled to ring can answer one or more incoming external calls by pressing the special lin
6. 0 line not enabled 1 line enabled Wait for the confirmation tone and hang up Order of engagement of the telephone lines Allows indicating for every extension the order of engagement of the telephone lines upon pressing 0 CFA 2719 XIX XJ extension number X aine confirm Page 56 PROGRAMMINGS gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 2179 Dial the two or three digits indicating the extension number gt Dial Vv analogue line only GSM line only Alternate the two lines Preference for analogue line Preference for GSM line gt Wait for the confirmation tone and hang up WONNF Doorphone calls This function allows you to enable extensions to receive calls from doorphone stations and to open the doors DEFAULT Home 10 and 11 configurations all extensions in PRESENT and ABSENT profiles only extension 41 in RELAX profile OFFICE 20 and 21 configurations all extensions in each profile OFFICE 22 configuration all extensions in each profile except for extension 46 FAX extension CER XID XJ extension number KX iprofile 0 K idoorphone Xion confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 22 gt Dial the two or three digits indicating the extension number gt Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three
7. eee PREIS PER OE OPA programming Choosing the menu prompting message ener nente tenentes Prompting message recording playback eese Defining menu events sss Defining the Operating button event Service classes esee reetnd 2 Operatmpgrules ce D Pete nee ER EU CEDERE CD Entering filtre sequences in a service class sssssssseeeseseeeeeetrtnn nee 82 Removing filtre sequences from a service class sse 83 Assigning the lines to a service class Assigning a provider to a service class Deleting a provider code 85 GSM identification Options ir e pent adh de dep tege decide eSa 86 Setting theantemational code eer REPERI RU OPERUM REOR UA easandave 86 Setting the international access code 86 Identification display mode 86 Identification restriction if connected user Identification restriction if calling user SMS ODHOTIS 2s s ero E ao etes tee testae udi eee A P E ea e XR Eure NU ON 88 Defining the system administrator Defining SMS forwarding to the administrator Deleting messages in the SIM card Programming authorisation via SMS sse emeret 89 Setting the notification message a obe EROR nmm 89 Setting the notification message to the administrator 90 Actuator relay configuration ST series telephones memory buttons 3 Assigning a service to a memory
8. gt Dial the code 2161 gt Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three profiles gt Dial the line number 01 analogue line 02 GSM line 11 VIP1 line 12 VIP2 line 13 VIP3 line 14 VIP4 line Dial 0 to DISABLE the service 1 to ENABLE the service Wait for the confirmation tone and hang up DISA SERVICE The DISA Direct Inward System Access service allows an external caller to call an extension directly 1f the service 1s enabled for the extension This service sends a message to the external caller prompting to dial The DISA message is customisable according to the PRESENT ABSENT and RELAX profiles Europa GSM is provided with an immediate and a delayed DISA service As for the immediate DISA service none of the extensions ring upon incoming calls and the caller immediately receives the message As for the timed DISA service the extensions enabled to receive a call over that line ring and only if nobody answers after 10 rings the caller will receive the message After having listened the message the external user can dial the number of the extension desired If Europa GSM does not detect any dialling within 5 Page 72 PROGRAMMINGS seconds the call will be diverted to the telephones enabled to receive calls over that line Note the DISA service messages are customisable Note the activation of the DISA service on a line does not inhibit showing the caller identifi
9. during the Recalling a profile permanently programming described below Recalling a profile permanently Allows recalling the PRESENT ABSENT and RELAX profiles permanently or it allows enabling automatic profile recall according to the set time bands Note the profile used by Europa GSM can be displayed only through the ST 600 Personal Phone system telephone Note profile recall is not password protected DEFAULT Home 10 and 11 configurations AUTOMATIC mode since the daily time bands are not set the PRESENT profile will always be used Office 20 21 and 22 configurations AUTOMATIC mode PRESENT profile from 8 00 a m to 12 00 p m and from 2 00 p m to 6 00 p m ABSENT profile during the rest of the day PRESENT profile Allows passing alternatively from permanent PRESENT profile to automatic profile recall E C CFA 2130 confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 230 gt Wait for the enabled disabled service message and for the confirmation tone and hang up Note by sending the code 230 via SMS you will recall the PRESENT profile only ABSENT profile Allows passing alternatively from permanent ABSENT profile to automatic profile recall G C CE 213 confirm Pick up the handset of the system administrator extension extension 41 Dial the code 231 gt Wait for the enabled disabled service message and for the co
10. over the other external line Allows temporarily suspending an ongoing conversation with an external user to make a call over the other line SERVICES Page 111 Initial situation Conversation in progress over an external line R 0 X gt X subscriber conversation ring gt Press R to put the external line on hold Dial 0 to engage the other external line and then dial the number of the subscriber Conversation with a second external user is established Hang up when conversation ends The telephone rings gt To retrieve the conversation previously put on hold pick up the handset Putting a second external line on hold It allows putting a second external line on hold with a first one already on hold Initial situation First external line on hold conversation in progress over the second line R R R conversation ring gt Press R to put the second external line on hold Toretrieve conversation over the second external line if more than 10 seconds have elapsed from the previous operation press R twice if not press R once Hang up when the conversation with the second external user ends The telephone rings gt To retrieve the conversation previously put on hold pick up the handset Page 112 SERVICES ALTERNATED CALL BACK Allows you to switch quickly between two calls by putting one call on hold and resuming the other call The conversa
11. requested The operation is carried out Note enabling the OPA service does not prevent showing the caller identification CLI on the display of the called extensions Note if the call is diverted to an extension which is busy or not enabled to receive DISA calls the call will be diverted to extensions enabled to answer calls over that line Note if a password is required by the selected function you will hear a beep Note if you activate deactivate a relay you will receive a confirmation message and the menu will be reproduced Accessing control menu As a factory setting the control menu menu n 10 is preset to activate the actuator relays or to enable ambient listening through handsfree terminal or telephone system handsfree The control menu can be accessed by dialling the appropriate code during the DISA message or during the voicemail message Page 132 AUXILIARY SERVICES Accessing control menu An external user is making a call from a multifrequency dialling telephone DISA service automatic operator or voicemail are enabled Upon Europa GSM answer during the message the external user dials the code x x where x x is the user password factory setting 00000 The user listens to the control menu prompting message and presses the button corresponding to the desired action Ambient listening The user listens to the control menu prompting message presses the button corresponding to the ambient
12. 0000 0000 9000 COO oooh A Aux B Common gt Loosen the right lateral part of the lid and rotate it downwards gt Connect the external music source to its connector as shown in the figure gt Place the right lateral part of the lid back on Note for activation please refer to the paragraph External music source Amplifier Europa GSM can be connected to an external amplifier to be used as a pager The amplifier must be provided with an AUX input with volume control Disable the batteries with the relative procedure and disconnect the power supply cable from the mains Loosen the right lateral part of the lid and rotate it downwards Using an appropriate connector and a shielded cable connect the amplifier input to the music terminals of the music source connector as shown in the figure INSTALLATION Page 27 gt ow sa ecce TEM ecce Sig AUI DICITO A Amplifier output B Mass Place the right lateral part of the lid back on Connect Europa GSM to the mains power supply Actuator relays Europa GSM has 5 actuator relays Relays 1 2 and 3 command 24V loads with up to 800mA absorption whilst relays 4 and 5 command 24V loads with up to 10A absorption Use the remote programmer software or the programming codes at page 91 to configure the relays Note in presence of a traditional doorphone board relays 4 and 5 automatically assume th
13. 105 You will receive a dialling tone If you receive a dissuasion tone make sure that another extension is not dialling a telephone number at the same time If so hang up and wait a moment gt Dial the two or three digits indicating the extension number the first digit must be a 4 All the extensions belonging to the called group will ring at the same time gt One of the called extensions will pick up the handset The conversation starts The other extensions will stop ringing EXTERNAL CALLS Outgoing external calls It refers to the possibility for the extensions to make calls over the external lines Moreover Europa GSM is provided with an automatic routing system L C R which once appropriately programmed is able to automatically select the least expensive line for the call to be made Home initial situation The extensions are programmed to access the public network X iine X X subscriber Pick up the handset You will receive the dialling tone gt Dial the number of the desired subscriber If it is free you will receive a call tone If it is engaged you will receive an engagement tone The conversation will start when the called person will pick up the handset Office initial situation The extensions are programmed to access the public network X iiine X amp subscriber gt Pick up the handset gt Dial the number 0 to access the first line available or
14. 144 166 899 PRESENT profile the incoming calls will make all the telephones ring the courtesy responder is enabled with the message all our lines are busy at the moment please hold the line ABSENT profile the incoming calls will make all the telephones ring call forwarding towards a number to be programmed is enabled for incoming doorphone calls the courtesy responder is enabled with the message we are currently not in the office please try your call again later RELAX profile the incoming calls will make all the telephones ring the courtesy responder is enabled with the message we are currently not in the office please try your call again later Office 21 The OFFICE 21 configuration has the same features of the OFFICE 20 configuration plus an external line along with the GSM line Programmings to be performed during installation phase Page 33 an LCR system automatic call routing calls towards fixed line numbers are routed via external line while calls towards GSM numbers are routed via GSM line ABSENT profile call forwarding towards a number to be programmed is enabled for incoming external calls Office 22 The OFFICE 22 configuration provides for the same features of the OFFICE 21 configuration plus automatic FAX recognition enabled over the external line extension 46 is intended for fax extension with automatic engagement of the line Programming con
15. 4 Rel 3 contact relay 3 Rel 2 contact relay 2 Rel 1 contact relay 1 Segn Signals Segn Signals INT 6 extention 6 connection INT 5 extention 5 connection INT 4 extention 4 connection INT 3 extention 3 connection INT 2 extention 2 connection INT 1 extention 1 connection DESCRIPTION Page 15 Connectors In its lower part Europa GSM has 4 connectors LINE mw e a LIL L USB connector for connecting to pc LINE RJ45 RJ11 connector for connecting to external telephone line 1 RJ45 RJ11 connector for connecting extension 41 2 RJ45 RJ11 connector for connecting extension 42 LEDs Europa GSM has 4 LEDs which are visible from outside the cabinet and 1 LED located near the SIM card slot A Electric mains power supply nml GSM signal intensity 2 d Device status en User profile LED Status Electric mains power supply Off mains present On mains absent Flash programming mode Page 16 DESCRIPTION LED Status GSM signal intensity Off no signal 1 flash low signal 2 flashes medium signal 3 flashes high signal Device status Flash regular operation User profiles Off PRESENT profile On ABSENT profile Flash RELAX profile SIM card Flash SIM card registered On SIM card not registered DIP switch Under the analogue external line board there is a DIP switch with
16. Allows forwarding an incoming doorphone call on your extension to a telephone number Upon incoming external call the extension will keep ringing and at the same time the call will be diverted to the programmed number The call can be answered either from the extension or from the called number Note both the extension and the external line must be enabled see Service activation and Line activation for external call forwarding respectively Activating doorphone call forwarding a 3151911 XJ telephone number Pick up the handset and dial the code 3591 Dial the telephone number to which divert the call gt Dial to confirm If the operation has been carried out correctly you will receive a message that the service is enabled and you will hear the confirmation tone gt Hang up Note if you dial only the code 3591 the call will be forwarded to the last number entered Deactivating doorphone call forwarding 3 590 confirm Pick up the handset and dial the code 3590 If the operation has been carried out correctly you will receive a message that the service is disabled and you will hear the confirmation tone gt Hang up Autoset If the service is not enabled it allows setting call forwarding to the last telephone number entered or it will allow entering a new destination extension If the service is enabled it allows cancelling call forwarding G CFA 31519 2
17. Europa GSM will take into account the interruption of the conversation by the caller Initial situation Voicemail enabled there are no more mailboxes available e The extension on which the voicemail is enabled rings upon an incoming external call e After 10 seconds the voicemail answers and the voicemail with no more available mailboxes message will be played we are currently not in the office please try your call again e Thecall is ended Signalling icons on ST 600 Personal Phones Blow are the icons on the ST 600 Personal Phone of the extension to which the voicemail has been assigned Ea Envelope Icon when it s on it indicates that there are unlistened messages in the voicemail when it s off there are no unlistened messages in the voicemail Tape Icon AUXILIARY SERVICES Page 137 when it s on the voicemail has been assigned to an extension and it is activated when it s off the voicemail has not been assigned to an extension or it has been assigned but it is not enabled in the current time band Listening to messages on the voicemail Allows listening to messages left on the voicemail The messages will be played in order of arrival and separated by a beep When all the messages have been listened to the playback completed message will be played e g All messages have been listened to If there are no messages the playback completed message will be reproduced Al
18. Pick up the handset of the system administrator extension extension 41 Dial the code 2921 Dial the installer password max 5 digits Wait for the confirmation tone and hang up Note the system administrator extension is the one connected to the extension 1 connection Y Note the factory installer password is 12345 Note this code allows you to access all password protected programmings beginning with 2 In order to exit programming you must dial the relevant code Note date time profile recall storing a number in the phonebook are not password protected Note during the programming mode the activation of an alarm input the expiration of a timer etc don t initiate an action or a sequence of actions Disabling programming Allows you to exit the programming mode E C CFA 219120 confirm gt Pick up the handset of the system administrator extension factory extension 41 gt Dial the code 2920 gt Wait for the confirmation tone and hang up Page 40 PROGRAMMINGS PASSWORD Modifying the installer password The password allows accessing functions that require a high security level DEFAULT 12345 cD K Wore BA Wien 89 3 K new confirm Pick up the handset of the system administrator extension extension 41 Dial the code 207 Dial the digits max 5 of the current password Dial to confirm Dial the digits max 5 of the new password Dial to
19. The restoration of the Europa GSM factory settings is carried out by recalling one of the five basic default configurations Home 10 Home 11 Office 20 Office 21 or Office 22 or one of the three advanced default configurations Advanced Home Advanced office Expert user Recalling a default configuration brings each programming to the default values of that configuration The numbers stored in the phonebook and the call reports stored in the buffer memory are not removed while the voicemail is completely reset gt In order to recall a default configuration follow the procedure described at page 32 Note restoring the factory settings does not delete the Europa GSM system messages Deleting the phonebook Allows deleting all the numbers stored in the phonebook CPD POMEO contirm C Pick up the handset of the system administrator extension extension 41 Dial the code 204 426 Wait for the confirmation tone and hang up Deleting the buffer memory Allows deleting all the calls present in the buffer memory CEA Cpa 24041 4 816 confirm Pick up the handset of the system administrator extension extension 41 Dial the code 204 486 Wait for the confirmation tone and hang up PROGRAMMINGS Page 43 SETTING AN ADVANCED DEFAULT CONFIGURATION Along with the five basic default configurations Europa GSM is provided with three advanced default configurations These ad
20. This sequence provides for a cyclic call to 4 different telephone numbers which must be set with the programmings described below For alarm call management please refer to the paragraph Dialling function at page 145 Programmings to be performed during installation phase Page 35 The input and alarm sequence configurations can only be carried out through the remote programmer software Telephone number programming E CFA 1219 3 0 XI XIX index K Ki lephone number confirm cu Pick up the handset of the system administrator extension extension 41 Dial the code 2930 Dial 097 to memorise the first telephone number 098 to memorise the second telephone number 099 to memorise the third telephone number 100 to memorise the fourth telephone number Dial the telephone number to which send the alarm call Dial to confirm Wait for the confirmation tone and hang up Note as a factory setting numbers stored in position 097 and 098 are also numbers to which notification SMSs regarding electric power supply absence restoration and low battery are sent PROGRAMMING OF THE SWITCHBOARD MODEL AND OF THE INTERNAL CONNECTION TO THE PERSONAL PHONE These parametres must necessarily be programmed for a correct operation of the ST 600 Personal Phone The programming of the switchboard model allows setup of the switchboard model to which the telephone is connected The programming of t
21. administrator extension extension 41 Dial the code 26000 Wait for the confirmation tone and hang up WARNING Cancel messages in the SIM card regularly to prevent memory exhaustion Programming authorisation via SMS Allows determining whether via SMS programming should be reserved to the administrator or allowed to everyone In any case a notification message can warn of the programming carried out DEFAULT via SMS programming allowed to everyone CT CFA 2 6 O03 activation confirm Pick up the handset of the system administrator extension extension 41 Dial the code 26003 Dial 0 to allow programming to everyone 1 to allow programming only to the administrator Wait for the confirmation tone and hang up Setting the notification message Allows sending a notification SMS on the completion of the programming to the number that sent the programming DEFAULT notification number sent PROGRAMMINGS Page 89 C CFA 2 6 OO 1 Xlactivation confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 26001 gt Dial 0 notification NOT required 1 notification required gt Wait for the confirmation tone and hang up Setting the notification message to the administrator Allows sending a notification SMS on the completion of the programming to the administrator number DEFAULT notification message sent to the a
22. confirm Dial the digits of the new password to confirm Dial to confirm Wait for the confirmation tone and hang up VV VV VV ON ON Modifying the user password The password allows accessing functions that require a high security level DEFAULT 00000 AD K Wore BW Ro AA K BB new confirm cu Pick up the handset of the system administrator extension extension 41 Dial the code 206 Dial the digits max 5 of the current password Dial to confirm Dial the digits max 5 of the new password Dial to confirm Dial the digits of the new password to confirm PROGRAMMINGS Page 41 VV VV V gt Dial to confirm gt Wait for the confirmation tone and hang up DISABLING THE BATTERIES Allows you to disable the backup batteries without physically disconnecting them e C CFA 2 O41 215 2 confirm Pick up the handset of the system administrator extension extension 41 Dial the code 204 252 Wait for the confirmation tone and hang up DEVICE RESET Allows the Europa GSM functional reset The reset does not modify the device programmings e CP CAN i210 4 2 518 type confirm Pick up the handset of the system administrator extension extension 41 Dial the code 204 258 Dial 0 Complete reset 2 GSM module reset Wait for the confirmation tone and hang up Page 42 PROGRAMMINGS RESTORING THE FACTORY SETTINGS
23. confirmation tone and hang up The parameter is available only for some operations and it assumes different values according to the chosen operation No operation No operation is assigned to the button Call to extension The call is diverted to the extension 41 46 set by the parameter Call to FAX extension The call is diverted to the extension defined as FAX extension DISA call The caller can select the extension desired Incoming call The incoming call is diverted to the extensions enabled to ring over that line Incoming call over VIP line The incoming call is diverted to the extensions enabled to ring over the VIP line 11 14 defined by the parameter PROGRAMMINGS Page 79 Message playback and incoming call The message 01 32 defined by the parametre is played back and once it has ended the incoming call is diverted to the extensions enabled to ring for the present line Message playback and free line The message 01 32 defined by the parametre is played back and once it has ended the line is freed Repeat prompting message The menu prompting message is repeated Menu recall The menu 01 10 defined by the parametre is recalled Menu recall with user PWD Once the user password has been entered the menu 01 10 defined by the parametre is recalled Relay ON The relay 01 05 defined by the
24. extension or it allows entering a new one If the service in enabled it allows cancelling call forwarding Page 124 AUXILIARY SERVICES 3 2 3 2 IX X extension number confirm cuu Pick up the handset and dial the code 3212 gt If necessary enter a new destination extension If the operation has been carried out correctly you will receive a message that the service is enabled disabled and you will hear the confirmation tone gt Hang up Cancelling all call forwarding services Allows disabling all the call forwarding services a i31 24 0 confirm Pick up the handset and dial the code 3240 If the operation has been carried out correctly you will receive a message that the service is disabled and you will hear the confirmation tone gt Hang up EXTERNAL CALL FORWARDING Allows forwarding an incoming external call to another telephone number using the other external line Upon incoming external call the extension will keep ringing and at the same time the call will be diverted to the programmed number The call can be answered either from the extension or from the called number Note External call forwarding is available only if Europa GSM is equipped with both telephone lines GSM and analogue Note both the extension and the external line must be enabled see Service activation and Line activation for external call forwarding respectively Activating exte
25. is associated with class 1 by default e Filter segments have a maximum length of 16 digits e You can define 32 different sequences of restricted digits e If for example you define 0 in class 2 and 00 in class 3 an International telephone number like 0052123456789 will be considered in class 3 even if it starts with 0 DEFAULT class 01 class 02 empty or it can include the area code entered while setting an advanced default configuration class 03 0 class 04 00 class 05 3 class 06 empty class 07 empty class 08 premium service numbers 144 166 899 Entering filtre sequences in a service class CFA 2U OIU XIX service class X X itiltre sequence confirm Pick up the handset of the system administrator extension extension 41 Dial the code 21721 Page 82 PROGRAMMINGS VV VV Dial the number of the service class from 01 to 08 Dial the desired area code the number part of area code or number Dial to confirm Wait for the confirmation tone and hang up Note repeat the operation to enter multiple filtre sequences in the same service class Note the same filtre sequences cannot be assigned to different service classes Removing filtre sequences from a service class CFA 2U 171210 DIXI service class X K itiitre C sequence confirm VV V v v Pick up the handset of the system administrator extension extension 41 Dial t
26. it is possible to recall the chosen configuration with a single code thus preparing the whole system to operate User Profiles These profiles identify the Europa GSM behaviour according to the user s needs e PRESENT the user is at home in the office ABSENT the user is not at home in the office RELAX the user is in a different situation DESCRIPTION Page 13 Hardware description Tonmoou UuUozzr gt O NMLI H 230V power supply terminals NiMH 7 2 V rechargeable batteries Battery connectors Antenna antenna extension connector Tamper switch SIM card slot with front panel Terminal board Optionale doorphone board for connecting traditional doorphones RJ45 RJ11 connectors for connecting extension 42 RJ45 RJ11 connectors for connecting extension 41 RJ45 RJ11 connectors for connecting to external USB connector for connecting to pc Analogue external line board Connector for the external music source A50 Page 14 DESCRIPTION Terminal board 12 External battery 12 External battery Tmp Tamper switch VV Handsfree output VV Common handsfree All 4 Alarm 4 input All 3 Alarm 3 input All 2 Alarm 2 input All 1 Alarm 1 input Gnd Not used Gnd Not used 5 Reference for alarm inputs Cit 5 Ringer 2 Cit 4 Ringer 1 Cit 3 Common terminal Cit 2 Speech output Cit 1 Speech input Rel 5 contact relay 5 Rel 4 contact relay
27. line 12 VIP2 line 13 VIP3 line 14 VIP4 line Dial activation number 0 Call excluded 1 Call pick up 2 Ring 3 Time ring Wait for the confirmation tone and hang up PROGRAMMINGS Page 63 LINE ACTIVATION FOR EXTERNAL CALL FORWARDING It allows determining for each external line whether the incoming calls over that line can be diverted via the external call forwarding service DEFAULT analogue line call forwarding enabled only for ABSENT profile GSM line call forwarding enabled only for ABSENT profile a CAN 262 X sca ttis XIX 1 ine Cr Xisctivationi confirm gt gt gt Pick up the handset of the system administrator extension extension 41 Dial the code 2162 Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three profiles Dial the line number 01 Analogue line 02 GSM line Dial 0 to DISABLE the service 1 to ENABLE the service Wait for the confirmation tone and hang up Note for the actual activation of the external call forwarding service please refer to pagel25 Page 64 PROGRAMMINGS ENABLING DOORPHONE CALL FORWARDING Allows determining to which external line the doorphone calls can be diverted through the doorphone call forwarding service DEFAULT PRESENT and RELAX profiles on no line ABSENT profile on GSM line and when possible on analogue line C 2U 8 J0 Xl iprofile doorphone st
28. line it is possible to determine Call excluded the extension is not enabled to answer incoming calls over a certain line Call pick up the telephone does not ring but incoming calls can be answered with code 5 Ring the telephone rings to answer the incoming call it is sufficient to pick up the handset Time ring the phone starts to ring only after 20 seconds Before the incoming calls can be answered with code 5 DEFAULT as for Home 10 and 11 configurations with PRESENT and ABSENT profiles all the extensions will ring regardless of the line With the RELAX profile the incoming calls over the real lines will make only extension 41 ring while the incoming calls over the virtual lines will make all the extensions ring as for Office 20 and 21 configurations all the extensions will ring regardless of the profile and the line Page 62 PROGRAMMINGS as for the Office 22 configuration all the extensions will ring regardless of the profile and the line except for extension 46 FAX extension CFA XIX XJ extension number IX iprofile XIX 1 ine beer confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 22 gt Dial the two or three digits indicating the extension number gt Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three profiles gt Dial 00 gt Dial the line number 01 Analogue line 02 GSM line 11 VIP1
29. listening and dials the two or three digits indicating the extension number The telephone handsfree defined by the parameters turns on allowing ambient listening for 1 minute Dial to recall the control menu 41 46 o 48 to turn on the telephone handsfree of another extension or the handsfree terminal The conversation time can be extended by entering any digit different from 4 and asterisk VOICEMAIL SERVICE WARNING Parametres of this service can be modified only via the remote programmer software This service allows an external caller to leave a vocal message In case of two successive calls these are queued in order of time Voicemail service can be activated only on one extension at a time DEFAULT ten 20 second mailboxes available voicemail password 00000 Home 10 and 11 configurations voicemail enabled on extension 41 in the ABSENT and RELAX profiles Office 20 21 and 22 configurations voicemail not enabled AUXILIARY SERVICES Page 133 Note all extensions are enabled to use this service by default see Service activation at page 59 Note during the voicemail message it is possible to access the control menu see Accessing control menu at pagel32 Voicemail activation Allows assigning a voicemail to an extension and activating it Initial situation Voicemail NOT assigned no set password 4 3216 X imode X Xlipasswora gt Pick up the h
30. not comply with the regulations in force is not permitted WARNINGS The main causes of interference on telephone lines and power supply mains that may result in malfunctioning or damages to the product are accidental contacts with lines with higher voltage short circuit electromagnetic association with other conductors located nearby sudden load variations especially for power supply lines electric motors etc temporary interference caused by weather conditions lightening Protections for telephones lines must be inserted not only on external but also on extension lines outside the building or lines connected to devices that are powered from the mains i e fax modem answering machine cordless telephone etc The protection for power supply lines must be connected to the input of the product power line The earth terminal of the protections must be connected to a working earth system to ensure the correct operation of the devices General instructions for the installer Page 11 DESCRIPTION Europa GSM is a system particularly suitable for home and small office use Provided with an external line and a GSM line it can be connected to a maximum of 6 phones system BCA o DECT telephones Europa GSM is characterised by the following features and functionalities 5 default configurations for a rapid startup 3 user profiles PRESENT ABSENT RELAX Alarm dialler Ambient listening via system phones or handsfree ter
31. profiles gt Dial 01 gt Dial 1 Doorphone station 1 2 Doorphone station 2 PROGRAMMINGS Page 57 gt Dial 0 No access 1 Call pick up and door opening 2 Doorphone call and door opening gt Wait for the confirmation tone and hang up Unrestricted numbers This function allows you to define the numbers that can be dialled for each extension It also allows to associate service classes to the extensions see Service classes DEFAULT each extension is associated with all filtre groups except for class 8 which includes the telephone codes of premium service numbers CFA 2U N7 0 X untestrictea XIX XJ extension number X oco i16j XIX class confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2170 Dial 0 Filtre group not associated with extension 1 Filtre group associated with extension Dial the two or three digits indicating the extension number Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three profiles Dial the two digits between 01 and 08 indicating the service class gt Wait for the confirmation tone and hang up Note an extension that is not associated to any group will not be able to make any calls over the external line Note as a factory setting each extension is associated to all filtre groups except for class 8 Note if you assign the extension to only one service cl
32. quick programming sese eene enne nre eren 35 Programming of the switchboard model and of the internal connection to the personal DHOne e artt Lob utar emn EAE SIRRA ROE i tM E ALES 36 PROGRAMMING Iia Debet PER fb staan veep e eR OH deer RM Deere teres 38 Access to programmling sessseseeeeeeee eene nette sn trennen isses itve iesist 40 Password 515 ioa eet 41 Modifying the installer password Al Modifying the user password Al Disablinig the batteries ien Ia eR rb ete etse arses fee eoe 42 DEVICE TES Cte o oerte eL LE d e ETUR A ese 42 Restoring the factory settings sssseseeeseeeeeeeen ener ener ether 43 Deleting the phonebook passiin aniier raoa Ea ete be ice tl ene esie ese 43 Deleting the buffer memoty 5 etre reete enne eL ie eet pee ree beris 43 Setting an advanced default configuration ccc ees sscesesecsseeeceeseceeeaesecsaeseenenseeatees 44 Advanced Home default configuration essent 45 Advanced office default configuration Expert user configuration luec M 49 Daily time band ER 49 Weekly time band Numbering 292 Extension numbering 92 Haridstree terminal Numbering seer rer Ea err teh e EDGE C TEE REPRE EE 53 Internal ibulum 53 Callgro p nutmb ting etie er ORE RR E ERE CHER UR CET AS 54 Creating call groups iie em RAE GARE HR MR EU E ERE PER RU Mee 54 Analogue line pro
33. telephone exchange you can enter the access code to the external line instead of the provider code VV ON ON Deleting a provider code Allows you to delete the telephone provider code assigned to a service class a CP CFA 2U 7U 10 service class confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 21710 Dial the number of the service class from 01 to 08 gt Wait for the confirmation tone and hang up PROGRAMMINGS Page 85 GSM IDENTIFICATION OPTIONS Setting the international code Allows you to set the international code that is the part of the number identifying the country Through this programming the caller identification belonging to the same country is displayed without the code DEFAULT 39 ca 21591012 X X confirm cu Pick up the handset of the system administrator extension extension 41 Dial the code 25902 Dial the International code of the country max 5 digits Dial to confirm gt Wait for the confirmation tone and hang up E g in order to set the international code for Italy 39 dial 25902 39 V NON Setting the international access code Allows you to set the international access code DEFAULT 00 Aa 2159010 X X confirm cy Pick up the handset of the system administrator extension extension 41 Dial the code 25900 Dial the International access code max 5 dig
34. the product in a well ventilated place making sure not to obstruct the ventilation slots e Beware of symbols showing lightening with arrow inside a triangle since they indicate the presence of dangerous voltage e Beware of symbols showing an exclamation mark inside a triangle since they indicate potentially dangerous or even lethal situations that require utmost attention e Do not use the product in association with other electric or electronic devices that were not especially designed to be used with it e Do not install the product in potentially explosive environments e Make sure that the product has been installed as required e Do not introduce objects liquids or powders inside the product Do not use sprays inside the product e Do not open the product case since it does not contain any user serviceable parts If necessary contact an authorised assistance centre e Incase of gas leaks in the environment do not use the telephone to make an emergency call Page 10 General instructions for the installer When replacing the batteries arrange for suitable disposal with similar waste Packing components such as plastic bags foam polystyrene etc must be kept out of the reach of children because potentially dangerous MAKING THE INSTALLATION Internal telephone installations must be carried out by specialised personnel The installation and connection of telephone terminals to the telecommunications network that do
35. 4 switches The correct position of the switches is shown in the figure below ON uum 1234 DESCRIPTION Page 17 INSTALLATION The following connections must be provided e connection to a 230 Vac power supply socket e connection to external telephone networks if needed e connection of BCA telephones e connection of ST 600 Personal Phone system telephones e connection of doorphone if any e connection of actuator relays if any e connection of digital inputs if any Recommendations WARNING Europa GSM must be installed in a place with a sufficient radio signal in order to use the GSM system Do not install Europa GSM near other electronic or magnetic devices since they could be affected by RF interferences coming from the device Do not lay the telephone cables near the 230 Vac mains We recommend connecting the telephones to Europa GSM using a twisted pair cable Use multipair cables only when absolutely inevitable and in any case never more than 20 m long Operations to perform Drill two 5 mm diametre holes on the wall 6 cm apart and screw the bracket 0 e gt Place Europa GSM on the bracket and make it slide gt Loosen the right lateral part of the lid and rotate it downwards Page 18 INSTALLATION gt Open the other side of the lid by acting on the screw on top and rotate the lid downwards gt Connect the backup batteries to their special connecto
36. CES Initial situation Call attempt over the external line engagement tone R confirm gt Press R gt Dial the code 331 If the operation has been carried out correctly you will receive a message that the service is enabled and you will hear the confirmation tone gt Hang up Cancelling booking LI 3 3 0 confirm Pick up the handset and dial the code 330 If the operation has been carried out correctly you will receive a message that the service is disabled and you will hear the confirmation tone gt Hang up CALLING THE LAST CALLER Allows calling back the last extension that called you tone Pick up the handset and dial the code 357 If the extension is free you will hear the call tone If the extension is engaged you will hear the engagement tone The called extension picks up the handset Conversation starts AUXILIARY SERVICES Page 129 DISA SERVICE The DISA Direct Inward System Access system allows an external user to call an extension directly The service will send the external caller a customisable message according to the PRESENT ABSENT and RELAX profiles prompting to dial Europa GSM is provided with an immediate DISA service and a delayed DISA service With the immediate DISA service upon an incoming call no extension will ring and the caller will receive the message immediately With the delayed DISA service the extensions enabled to rec
37. CES WARNING Europa GSM allows two external conversations and two internal conversations at the same time but it allows to dial only one number at a time Therefore if picking up the handset you don t receive the dialling tone hang up and wait for the other extension to finish dialling Note the following paragraphs describe how to use the telephone services with multifrequency MF telephones if you have to use a decadic DC telephone dial 2 instead of pressing the R button PROFILES The 3 Europa GSM profiles PRESENT ABSENT RELAX can be recalled in the following ways by dialling a code from the telephone of the system administrator or by sending the same code via SMS by closing or opening an alarm input by pressing the special button on Esse Ti telephones automatically according to the daily and weekly time bands In case the previous events overlap the priority order will be as follows telephone code SMS button alarm input when automatic profile recall is set weekly time band daily time band Note Europa GSM is factory set so that whatever the default configuration the closure of the alarm contact All 4 will recall the ABSENT profile The configuration of the digital inputs is made via remote programmer software Note the possibility to recall a profile though the opening or the closure of an alarm input presupposes setting the automatic Page 102 SERVICES mode
38. E E cc ta vts Ree cv 13 User Profiles Hardware description Terminal bo td 5 ertet re HRS RR cca suv ve UR HAREREA REC OO ER Rei EGRE ties 15 Connectors 16 LEDs 16 DIP switch SIT INSTALLATION 18 Recommendations zz be RAS ree RM ae ee RE aa lee init 18 Operations to perforin xz nee ie rere niti tease CO EHE D EU RISE R EU eret E ede 18 Switch off 23 Batteries pu 23 Emergency mode operation 1 23 Replacing the batteries 24 Useof extemal batteries coit mte o ROI e ERU as ER HE PR R QU T 24 Operatiofi otIficatiOlis cios icr eee tct i e e CI e PERPE UNE ENE SEES RR EUH OA se aunt asa exe 25 ACCESSOrY CONNECTIONS zs ue eerie tpe rte rit eU bri pue epe steep E RE OY ERR IR et 25 Doorphone traditional 4 EL ie t ae REED EE RU ege 25 External music source 26 Amplifier 27 Actuator relays 28 Digital inputs 28 Handsfree terminal Tamper switch 30 Antenna extension 4 m 30 Connecti onito the PC eet ee eee ee ette ite tet dl olea deve gero ierit 31 MaintenatiGe sa pet not teer neta methine saint e ede apre i eee ER 31 Programmings to be performed during installation phase see 32 Setting a default configuration 0 0 ec eceeeecsesseesceseeecseseeeaeeecsaesecneesecseeaeeecaseesnevseseteas 32 Programming for call forwarding eese eene enne 35 Alarm dialler
39. E PC Europa GSM can be connected to a PC via USB port to access programming through remote programmer software or to acquire information on the incoming outgoing calls stored in the buffer memory through a terminal emulation programme e g Hyper Terminal To install the USB port drivers please refer to the remote programmer software manual Using a USB cable connect the Europa GSM USB port to a USB port of the PC Ifaterminal emulation programme is used the following parametres must be set up Bits per second 115200 Parity None Data Bits 8 Stop Bits 1 Flow control None MAINTENANCE Except for the backup batteries there are no parts of the product that need maintenance or that can be replaced by the user in case of damage In case of faults please contact our technical servicing department INSTALLATION Page 31 PROGRAMMINGS TO BE PERFORMED DURING INSTALLATION PHASE SETTING A DEFAULT CONFIGURATION A default configuration is given by a set of programmings through which it is possible to establish the basic operation of the system Europa GSM has five default configurations which can be recalled by a single programming code e HOME 10 for home installation e HOME 11 for home installation e OFFICE 20 for office installation e OFFICE 21 for office installation e OFFICE 22 for office installation For Europa GSM to operate correctly one of the five default configu
40. HE CALL LIST Through a USB port it is possible to connect Europa GSM to a PC to acquire information on incoming outgoing calls stored in the buffer memory and print it with the printer connected to the PC In order to display the information a normal terminal emulation programme e g Hyper Terminal must be used As for the PC connection and the parametre settings see Page 96 PROGRAMMINGS Connection to the PC at page 31 Note the buffer memory is of cyclic kind and can contain up to 80 calls To delete all the calls in the buffer memory please refer to the paragraph Deleting the buffer memory at page 43 Format of the data displayed by the PC 1 10 20 30 40 50 60 70 80 PERETI PESER ERE EESE PEREIS edade PUER TEENS oss 001 PSTN U 41 0717506066 Esse Ti Telec 12 06 2008 15 48 25 00 01 35 CRT Number of Description Format characters Extension 3 PSTN analogue External line used 4 GSM GSM I incoming Type of call 3 ype of ca 0 outgoing Extension number 3 Dialling 16 Name associated with the 16 number Date 10 day month year Time 8 hour mins secs Duration 8 hour mins secs The end of the string is given by LF and CR Sending data to the PC Allows sending data of all the calls in the buffer memory to the PC G C CFA i2fof 4l 11815 confirm Pick up the handset of the system administrator extension extension 41 Dial the code 204 185 Wait fo
41. NEA EAS 121 Call forwarding all calls 122 Call forwarding no answer time call forwarding 123 Call forwarding on busy user 124 Cancelling all call forwarding services 0 eee eseeseeseseseseseseseeescaeseeeeescseseseesestasasseseeeeeeans 125 External call forwarding eneeier EERO E E R Eaa aiat 125 Doorphone call forwarding essere ener enr ennnnnen 127 Booking on busy user eene nennen enne tenerent tnnt teen i 128 Booking a busy extensions i eee i EA ES RM EO 128 Booking the external line when busy csesesseseeceseeceseeecneeseseescseeacseeaeseeseeecseeaeseeaeeesaeereneeeeees 128 Calling the last call tis Rb tene eee b eere hae Metis 129 DIS A SetViCe i a ootenme detener DeC Ie sats oe Ge e HH edges 130 OPA automatic operator sese ener entente nennen ener 131 Accessing contol metu esi tren n epe ie fum ae conica mame bee 132 Voicemail service 133 Voicemail activation 134 Voicemail deactivation 134 Clearing the voicemail from extension 41 sss 135 Changing the p sswold 5 ene eri RUPHO T EBD ieee OE Customising voicemail messages i Examples of voicemail operation eee tette itte E R Signalling icons on ST 600 Personal Phones seen 137 Listening to messages on the voicemail Deleting messages from the voicemail iissa bereit
42. Page 92 PROGRAMMINGS M09 Doorphone M10 Door 1 M11 Door 2 M12 Doorphone call forwarding M13 Voicemail messages playback M14 ABSENT profile M15 Assigning a service to a memory button CAN 218171 button Xx 00 code confirm VV VV gt Pick up the handset of the system administrator extension extension 41 Dial the code 2871 Dial the button number 01 15 Dial the code of the service to be assigned to that button Dial to confirm Wait for the confirmation tone and hang up Deleting a service from a memory button CP CFA 28 7 0 button confirm gt Pick up the handset of the system administrator extension extension 41 Dial the code 2871 Dial the number of the button 01 15 from which to delete the service Wait for the confirmation tone and hang up EXTERNAL MUSIC SOURCE Allows you to enable the external music source A50 or other DEFAULT music on hold excluded on both lines PROGRAMMINGS Page 93 C CFA 216 8 0 DX resa confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2680 Dial 0 to exclude music on hold 1 to insert music on hold Wait for the confirmation tone and hang up PHONEBOOK Up to 100 numbers can be stored in the Europa GSM phonebook for quick dialling Storing a telephone number CeO 2091310 XIXI
43. RESENT profile the courtesy responder is enabled with the message all our lines are busy at the moment please hold the line ABSENT profile call forwarding towards a number to be programmed is enabled for incoming doorphone calls call forwarding towards a number to be programmed is enabled for incoming external calls the courtesy responder is enabled with the message we are currently not in the office please try your call again later RELAX profile the courtesy responder is enabled with the message we are currently not in the office please try your call again later Moreover through the configuration code it is possible to establish whether the incoming calls make all the extensions ring or only the first one the criterion of line use to make external calls whether the analogue line is used as a FAX line the district telephone code Expert user The EXPERT USER configuration provides for the incoming calls will make all the telephones ring outgoing premium service call barring e g 144 166 899 Moreover through the configuration code it is possible to establish the district telephone code Advanced Home default configuration G CFA 2 0 0 X i Po cesse des passworaj lE extension setup X icriterion of line use 0 X X CET local telephone code confirm PROGRAMMINGS Page 45 v Pick up the handset of the system administrator extension e
44. The telephone will ring gt Pick up the handset to resume the conversation over the first external line previously put on hold CALL PARKING Allows placing an external call on hold and parking it The call can be then resumed also from a different extension Parking an external call Initial situation Conversation in progress over an external line R 31314 confirm PressR and then dial the code 334 gt hang up once you have received the confermation tone The external user will hear the waiting tone Note both the external lines can be parked at the same time Note the parked call can be retrieved by any extension within 120 seconds If not the extension that parked the call will receive a return call Note as for the ST 600 Personal Phone the line LED will flash to indicate the parked line Retrieving the parked external line Initial situation Parked external line cS line Pick up the handset and dial the number of the parked external line 81 analogue line 82 GSM line Conversation starts SERVICES Page 115 CONFERENCE Allows establishing a conversation between three parties which can be e three internal users e two internal users and one external user e one internal user and two external users Initial situation Internal or external conversation in progress an extension or an external line on hold PressR You will hear the dialling tone gt Dial 7
45. ULT local access with password password required for all relays deactivation all relays are deactivated activation all relays can be activated impulse all relays can be activated for a pre set amount of time time set all relays can be activated for the amount of time specified when requiring the service relay condition at startup all relays are deactivated PROGRAMMINGS Page 91 e CAN 21818 0 relay number XM 35c21 access switch off startup baer time set condition at startup confirm amp 8 Pick up the handset of the system administrator extension extension 41 Dial the code 2880 Select the number of the relay to be configured 1 5 For configurations from 1 to 5 dial 0 to DISABLE 1 to ENABLE For configuration 6 dial 0 for ON 1 for OFF 2 for AUTOMATIC Wait for the confirmation tone and hang up ST SERIES TELEPHONES MEMORY BUTTONS ST series telephones ST200 ST300 ST350 and ST400 are provided with 14 or 15 direct memory buttons which can be used to activate Europa GSM services This programming allows you to modify the factory settings and to associate each button with a certain service DEFAULT Button Function M01 Extension 41 M02 Extension 42 M03 Extension 43 M04 Extension 44 M05 Extension 45 M06 Extension 46 M07 Call group1 M08 External call forwarding
46. X KE telephone number CET confirm AUXILIARY SERVICES Page 127 gt Pick up the handset and dial the code 3592 gt If necessary enter a new destination extension If the operation has been carried out correctly you will receive a message that the service is enabled disabled and you will hear the confirmation tone gt Hang up BOOKING ON BUSY USER Allows booking a call on a busy extension or external line Booking a busy extension By activating this service as soon as a busy extension is free both the calling and the called user will receive the internal call signal Once the call is answered conversation is established immediately Initial situation Call to an extension with conversation in progress engagement tone RLS confirm gt Press R gt Dial the code 331 If the operation has been carried out correctly you will receive a message that the service is enabled and you will hear the confirmation tone gt Hang up Cancelling booking LI 3 3 0 confirm Pick up the handset and dial the code 330 If the operation has been carried out correctly you will receive a message that the service is disabled and you will hear the confirmation tone Hang up Booking the external line when busy By activating this service once available the external line is booked and the extension that made the booking will receive a call signal Page 128 AUXILIARY SERVI
47. X position in the phonebook e lephone number confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2930 Dialthe three digits corresponding to the position in the phonebook from 001 to 100 in which to store the number Dial the telephone number of the subscriber Dial to confirm Wait for the confirmation tone and hang up Deleting a stored number Note to delete all the numbers in the phonebook please refer to the paragraph Deleting the phonebook at page 43 e CFA 21931 XIXIX position in the phonebook confirm Page 94 PROGRAMMINGS gt Pick up the handset of the system administrator extension extension 41 Dial the code 2931 Dial the three digits corresponding to the position in the phonebook from 001 to 100 in which the number is stored Wait for the confirmation tone and hang up Assigning a stored number to an extension Allows diverting incoming external calls from a number stored in the phonebook to a certain extension e C 219 3 2 XIXIX position in the phonebook XJ XJ XJ extension number confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2932 Dial the three digits corresponding to the position in the phonebook from 001 to 100 in which the number is stored Dial the extension number to which assign the stored num
48. a two digit number for an extension e g 42 three digit numbers starting with the same digit e g 420 421 etc cannot be used for other extensions Page 52 PROGRAMMINGS Handsfree terminal numbering Allows you to assign a conventional number to the handsfree terminal Conventional numbering may vary between 40 and 499 DEFAULT 48 CFA 2U 5of1 4X 00 conventional confirm Pick up the handset of the system administrator extension extension 41 Dial the code 215014 gt Dial the digit or the two digits corresponding to the extension number to be assigned Dial to confirm Wait for the confirmation tone and hang up Note extension numbers must imperatively start with 4 Note the handsfree terminal cannot have the same number assigned to an extension Note If you set a two digit number for an extension e g 42 three digit numbers starting with the same digit e g 420 421 etc cannot be used for other extensions INTERNAL CALL GROUP Europa GSM allows the creation of two internal call groups The extensions belonging to a call group can be reached by the same internal call at the same time This way it is possible to look for a person in different rooms without having to call all the extensions one by one DEFAULT group 1 40 extensions 41 42 43 44 45 46 group 2 49 extensions 41 42 43 PROGRAMMINGS Page 53 Call group numbering Allows
49. andset of the extension on which the voicemail is to be enabled gt Dial the code 326 gt Insert 0 voicemail activated only in PRESENT profile 1 voicemail activated only in ABSENT profile 2 voicemail activated only in RELAX profile 3 voicemail always activated 4 voicemail activated in the PRESENT and ABSENT profiles 5 voicemail activated in the PRESENT and RELAX profiles 6 voicemail activated in the ABSENT and RELAX profiles 7 voicemail not activated the service remains assigned to the extension Dial the desired password max 5 digits gt Wait for the confirmation message and the confirmation tone and hang up Note if the voicemail has already been assigned to another extension it is necessary to disable it before assigning it to another extension Voicemail deactivation Allows deactivating the voicemail making it available for other extensions Stored messages will be deleted and the password will be cancelled Initial situation Voicemail assigned to an extension Page 134 AUXILIARY SERVICES 4 SI 2 6 9 X s X ivoicenain a gt Pick up the handset of the extension on which the voicemail is to be disabled Dial the code 326 Dial 9 Dial the voicemail password Wait for the confirmation message and the confirmation tone and hang up VV V Y Clearing the voicemail from extension 41 Allows clearing the voicemail of an extension from extension 41 Initial situation Voicemail assigned to an
50. ass i e the class that permits calls starting with 0 you hear the dissuasion tone when dialing area codes starting with 0 that are inserted in other classes Page 58 PROGRAMMINGS Example if the extension is associated with the filter group that allows calls starting with 0 but is not associated with the 07 filter group you will hear the dissuasion tone if you dial 07 Service activation Allows activating the following services for each extension Unlimited phonebook recall Allows the extension to bypass dialling filtres to call the numbers stored in the phonebook Time call forwarding Allows the extension to activate the time call forwarding service Call forwarding on busy user Allows the extension to activate the call forwarding service on busy user Call forwarding all calls Allows the extension to divert all calls to another extension Automatic engagement Allows the extension to access external lines without dialling 0 Selective call pick up Allows the other extensions to intercept calls external and internal towards the extension in question DISA or DDI Allows the extension to receive DISA or DDI calls Voicemail Allows the extension to access voicemail service Amplifier Allows the extension to make announcements via the amplifier connected to Europa GSM External call forwarding Allows the extension to activate the automatic external call forward
51. assigning a conventional number flexible numbering to a call group Conventional numbering may vary between 40 and 499 DEFAULT group 1 number 40 group 2 number 49 CFA 2U 3 0 call group AXA conventional confirm cu Pick up the handset of the system administrator extension extension 41 Dial the code 2130 Dial a digit between 1 and 2 indicating the call group Dial the code 4 Dial the digit or the two digits corresponding to the extension number to be assigned Dial to confirm Wait for the confirmation tone and hang up VV VV Yv v Note call group numbers must imperatively start with 4 Note the same number cannot be assigned to both call groups Furthermore a number that has been assigned to an extension cannot be assigned to a call group Note if you set a two digit number for an extension e g 42 three digit numbers starting with the same digit e g 420 421 etc cannot be used for other extensions Creating call groups Allows adding or removing an extension from a call group DEFAULT group 1 40 extensions 41 42 43 44 45 46 group 2 49 extensions 41 42 43 CFA 214 0 call group XIX XJ extension number action confirm Page 54 PROGRAMMINGS gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 240 gt Dial 1 for call group 1 2 for call group 2 gt Dial the two
52. ation Xine confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 2180 gt Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three profiles gt Dial the doorphone station number 1 station 1 2 station 2 gt Dial 0 for no telephone line 1 to divert calls only over analogue line 2 to divert calls only over GSM line 8 to divert calls over analogue line and if possible over GSM 9 to divert calls over GSM and if possible over analogue line gt Wait for the confirmation tone and hang up Note to fully activate the doorphone call forwarding service please refer to page 127 PROGRAMMINGS Page 65 FAX Europa GSM is provided with a FAX recognition service which allows the automatic recognition of an incoming FAX Note FAXES can be received and sent only over the analogue line Setting the FAX extension This paragraph describes how to programme the FAX extension Analogue line devoted uniquely to FAX reception Enable FAX extension to ring upon incoming calls over the analogue line see Programm incoming calls All the other extensions on the other hand must not be enabled to ring over the same line Analogue line devoted to receiving all kinds of calls using FAX recognition Note the following settings are automatically set in case of Office 22 default configuration Define FAX extension see Programming FAX extens
53. ber Wait for the confirmation tone and hang up Deleting the assignation CFA 2191314 XXIX position in the phonebook confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 2934 gt Dial the three digits corresponding to the position in the phonebook from 001 to 100 in which the number is stored gt Wait for the confirmation tone and hang up Assigning a stored number to a VIP line Allows diverting incoming external calls from a number stored in the phonebook to a certain VIP line PROGRAMMINGS Page 95 e CFA 1219 3 3 XIXIXJ position in the phonebook VIP line confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2933 Dialthe three digits corresponding to the position in the phonebook from 001 to 100 in which the number is stored gt Dial the two digits identifying the VIP line to which assign the stored number 11 VIP1 12 VIP2 13 VIP3 14 VIP4 gt Wait for the confirmation tone and hang up Deleting the assignation e CFA 2935 XXIX position in the phonebook confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 2935 gt Dial the three digits corresponding to the position in the phonebook from 001 to 100 in which the number is stored gt Wait for the confirmation tone and hang up PRINTING T
54. button sss Deleting a service from a memory button soiien naa E EEEE AEE tenerent External Music SOUTCOG ectetuer AM eden SE TERR M eee RUE SES e A EEES laud A Stonng atelephorne number 25 ero e et Deleting a stored Number oerte RC e tpm De e EO Assigning a stored number to an extension Assigning a stored number to a VIP line sse Printing thecal list 35e tania IH eet cadena eau Reise ee dd Format of the data displayed by tlie PC eui tiene HOHER Sending data to the PC ve cis ette em t ano DE REQUE MET Extension flash time iere rete eri eet irte toto r EEA NES Erai REMOTE PROGRAMMINQG isseseseeeeeeen enne n eene nren eene nnte trennen nennen Remote programming 55 aea eadeni od bet die Access through user consentano an Recte aeg uote ies Access from OPA menu Message format Notification message formata dinni e a AE gente eee SERVICES verenro era AA E T EE petas E D aS PfOll68 E T A A E E aim d vos cnet ce ete REP arts Recalling a profile permanently Eee CREER GER ERR t Displaying caller identification esses Internal calls ene psen e ote tm pee rien oni eee irem qe diens Calling extension BrOUDS annu RR TREO RR RU TROMPE UR Yero er mE Pxternal Call te Pm Outgoing external calls Incoming external calls Call pick up T Call pick up exte
55. c operator allows you to browse through 10 customisable menus Each menu allows various operations calling extensions playing messages switching from one menu to the other activating relays for remote control etc Each menu consists of e a customisable prompting message indicating the actions available in that menu e up to 12 operations to be performed each corresponding to the telephone buttons AUXILIARY SERVICES Page 131 DEFAULT menus 01 09 no prompting message no operation assigned to the buttons except for the button which allows recalling the control menu menu 10 menu 10 prompting message Control menu message 06 0 button allows disabling a relay The index of the relay must be entered after having pressed 0 button allows enabling a relay The index of the relay must be entered after having pressed 1 2 button allows enabling a relay for 1 second programmable The index of the relay must be entered after having pressed 2 6 button turns the handsfree of an extension on The extension number must be entered after having pressed 6 button allows remote access to programming The installer password must be entered after pressing Initial situation An external user is making a call from a multifrequency dialling telephone Upon Europa GSM answer the external user hears the automatic operator prompting message The external user presses the button corresponding to the operation
56. cation CLI on the display of the extension reached by the call Choosing the DISA message This procedure assigns the message reproduced by DISA service according to the profile and the line DEFAULT message 07 Select the extension desired or please hold the line D CFA L265 profile XIX line XIX message confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2165 Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three profiles Dial the line number 01 analogue line 02 GSM line 11 VIP1 line 12 VIP2 line 13 VIP3 line 14 VIP4 line Dial the message index between 01 and 32 gt Wait for the confirmation tone and hang up Note only messages enabled for use or compound messages can be chosen PROGRAMMINGS Page 73 DISA programming Allows the activation of the DISA service over each line DEFAULT not enabled over any of the lines and for any of the profiles Cr 2l 610 X iprofile XIX tines IX activation confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 2160 gt Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three profiles gt Dial the line number 01 analogue line 02 GSM line 11 VIP1 line 12 VIP2 line 13 VIP3 line 14 VIP4 line Dial 0 to DISABLE the service 1 to ENABLE the service gt Wait for the confirmati
57. conversation with another extension a XIX XJ extension number tone Pick up the handset You will receive a dialling tone If you receive a dissuasion tone make sure that another extension is not dialling a telephone number at the same time If so hang up and wait a moment gt Dial the two or three digits indicating the extension number the first digit must be a 4 If the called user is free you will hear a call tone If the called user is engaged you will hear an engagement tone The called extension will pick up the handset The conversation starts When the conversation ends hang up As soon as one of the two extensions hangs up the other will receive a dissuasion tone Note in case the HOME default configuration is set or in case an extension is programmed with automatic engagement of the external line in order to make internal calls it is necessary to press the R flash button before the number Calling extension groups It refers to the possibility for an extension to call an extension group at the same time This way it 1s possible to look for a person in various rooms without having to call all the extensions one by one Europa GSM is provided with two internal call groups DEFAULT group 1 extensions 41 42 43 44 45 46 number 40 group 2 extensions 41 42 43 number 49 XX XJ extension group number tone Pick up the handset SERVICES Page
58. d protected Date Allows you to update the date cD 21 Joo XIX aa y XIX month XDXIXIXJ year confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2100 Dial two digits for the day two digits for the month and four digits for the year Wait for the confirmation tone and hang up E g Supposing it s the 10th of May 2008 in order to programme the correct date dial the following digits 2100 10052008 Time Allows you to update the time G CFA 2U oU XIX nour XIX minutes confirm CFT Y Pick up the handset of the system administrator extension extension 41 Dial the code 2101 Dial two digits for the hour and two digits for the minutes Wait for the confirmation tone and hang up Page 48 PROGRAMMINGS E g Supposing it is 18 05 in order to programme the correct time dial the following digits 2101 1805 PROFILES The profile identifies the Europa GSM behaviour according to the user s needs gt PRESENT the user is at home in the office gt ABSENT the user is not at home in the office gt RELAX the user is in a different situation These different profiles may be recalled either automatically according to the set time band or manually see Profiles at page 102 DEFAULT PRESENT profile for the Home default configurations profile according to the time bands for the Office c
59. de Programming must be enabled Lift the handset from the Administrator extension or activate the handsfree mode Lift the handset or activate the handsfree mode to engage the line Hang up or deactivate the handsfree mode to clear the line AD oD um ey The vertical bar indicates that the possible entry values are A or B The square brackets indicate optional code parts that can be omitted EDITING CRITERIA Page 9 GENERAL INSTRUCTIONS FOR THE INSTALLER GENERAL NOTES Carefully read the notes contained in this section as they provide important information on the correct safe installation use and maintenance of the product e The product must be EXCLUSIVELY used for the purpose it was designed for Esse ti shall not be responsible for damages arising from improper use e The product has been designed in compliance with the regulations in force and must be installed in system that comply with the provisions of law e Before connecting the product to the electric mains make sure that the line voltage corresponds to the value indicated on the product label e Always disconnect the product from the power supply mains before carrying out any operation either inside or outside the product cleaning maintenance etc e A protective cut out switch must be installed upstream in order to interrupt power supply in case of fault e Always refer to an authorised assistance centre for repair e Install
60. dministrator D C CFA 2f6f0f0 2 Xliactivation confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 26002 gt Dial 0 notification NOT required 1 notification required gt Wait for the confirmation tone and hang up Page 90 PROGRAMMINGS ACTUATOR RELAY CONFIGURATION Europa GSM has 5 actuator relays Note in presence of a traditional doorphone board relays 4 and 5 can also be activated through the door opening function if the impulse functioning is not enabled This programming allows configuring each actuator relay 1 Local access Determines whether the extensions should enter a with password password to use the relays 2 gne Determines whether it is possible to deactivate the Deactivation relay open contact 3 Activati Determines whether it is possible to activate the ctivation relay close contact Determines whether it is possible to activate the 4 mipit relay fora fixed programmed amount of time the closure time of the contact can be set only via remote programmer software Determines whether it is possible to activate the 5 Time set relay for the amount of time specified when requiring the service Determines the relay status at the startup of Europa 6 Relay condition GSM activated deactivated or automatic that is at startup the relay will assume the status at the previous switch off DEFA
61. e if the message is sent from the administrator number it is sufficient to insert only the code c n n E g if you want to enable the external music source The password used in this example is the factory password 00000 Text of the message to be sent psw 00000 c 26801 If the command is sent by the system administrator the text can appear like this c 26801 WARNING These programmings have to be performed through SMSs sent from a cell phone or from other apposite devices Programmings carried out through SMSs sent via the Internet may not have a positive outcome Page 100 REMOTE PROGRAMMING Notification message format The notification message to the user or to the system administrator that sent the programming SMS will be as follows Europa GSM has performed the function n n The notification message to the system administrator in the event the programming was sent by another user will be as follows Europa GSM has performed the function n n required by m m In which n n programming code m m number of the user who sent the programming In the event the programming message format 1s correct but the command sent is not valid the notification message will be as follows Europa GSM command not accepted Note Europa GSM does not send any notification message if the programming message format or the entered password are incorrect REMOTE PROGRAMMING Page 101 SERVI
62. e button L1 L2 on ST 600 telephones Initial situation Extension engaged in a conversation or extension not enabled to ring upon incoming external calls One or more incoming external calls Press the ST 600 telephone button corresponding to the line of the incoming call Conversation starts Any conversation in progress will be put on hold SELECTIVE PICK UP An extension can answer one or more incoming external calls only by pressing the special line button L1 L2 on ST 600 telephones Initial situation Extension in idle state One or more incoming external calls gt Pick up the handset You will receive the dialling tone Press the button on the ST 600 telephone corresponding to the line of the incoming call Conversation starts Or Extension engaged in a conversation One or more incoming external calls SERVICES Page 117 Press the button on the ST 600 telephone corresponding to the line of the incoming call Conversation starts Any conversation in progress will be put on hold Page 118 SERVICES AUXILIARY SERVICES WARNING Europa GSM allows two external conversations and two internal conversations at the same time but it allows to dial only one number at a time Therefore if picking up the handset you don t receive the dialling tone hang up and wait for the other extension to finish dialling Note the following paragraphs describe how to use the telephone services with multifr
63. e function of door openers In any case they can also be used as actuators by dialling the relevant code Digital inputs Europa GSM has 4 digital inputs All 1 All 4 which are programmable as normally closed or normally open The use and configuration of these inputs are carried out through the remote programmer software Page 28 INSTALLATION gt Connect a potential free contact between the 5 and the alarm contact All you wish to use Handsfree terminal Europa GSM can be connected to an Esse Ti handsfree terminal for ambient listening gt Loosen the right lateral part of the lid and rotate it downwards gt Connect the handsfree terminal to the VV and VV terminals on the terminal board INSTALLATION Page 29 gt Place the right lateral part of the lid back on Tamper switch Europa GSM is provided with a tamper switch that detects the opening of the lid gt Connect the Tmp contact to 5 and the other Tmp contact to the alarm contact All to be used for signalling tampering gt Configure the alarm contact All used as normally closed Once the lid is open the tamper contact is opened and starts the programmed alarm sequence Antenna extension 4 m In the event the 1 5m extension is not long enough it may be replaced by a 4 m extension Page 30 INSTALLATION CONNECTION TO TH
64. e of the RJ45 RJ11 connectors located in the lower part of Europa GSM use the plug plug inverted cable provided with the telephone Connecting BCA telephones When connecting BCA telephones it is sufficient to provide for the passage of the cable to one pair When the extension is connected to one of the RJ45 RJ11 connectors located in Gu Gu the lower part of Europa GSM 1 and 2 in the figure at page 16 the J22 J13 and J24 J23 jumpers must be removed see figure below Page 20 INSTALLATION Connection example He se ela SS 28 cus fi eeocc fi cm fi cum Ext 43 Ext 44 Ext45 Ext 46 wmm Plug plug inverted cable 2 pair cable One pair cable Connect the telephones Insert SIM card Before inserting the SIM card make sure to be electrostatically discharged to prevent any damage to the device Please use all the necessary precautions to avoid electrostatic discharges Insert the SIM card only when Europa GSM is switched off Push the front panel of the SIM card downwards until it unlocks and lift it up Slide the SIM card in its slot located on the front panel Lower the front panel and push it upwards until it s locked INSTALLATION Page 21 WARNING The SIM card PIN must be DISABLED If the SIM card PIN is enabled it must be disabled using a cell phone Installing the antenna Europa GSM is provided with an antenna extension 1 5 m and its
65. e sequences can be created by linking together two or three customisable messages These compound messages will be number 31 and 32 respectively ORO 217 6 XJXJ sequence index 1st message 2nd message 3rd message confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2761 Dial the the sequence index to be created 31 or 32 Dial the index of the 1st message from 01 to 30 Dial the index of the 2nd message from 01 to 30 Dial the index of the 3rd message from 01 to 30 VV V Vv v Page 68 PROGRAMMINGS gt Wait for the confirmation tone and hang up Note in the event you want to link together only two messages the code for the last message will be 00 Note only messages with duration other than 0 are enabled for use and therefore can be linked together Deleting message sequences Allows deleting message sequences defined in the previous paragraph C5 CFA 217 6 J0 XIX sequence index confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2760 Dial the index of the sequence to be deleted 31 or 32 Wait for the confirmation tone and hang up Message recording playback Allows customising and playing back messages The quality and the duration of the messages can be modified only via remote programmer software CFA 21619 message action Ra gt
66. eive calls will ring and the caller will receive the message only if there is no answer after 10 rings Once heard the message the external user can dial the number of the desired extension If Europa GSM does not detect any dialling within 5 seconds or if the selected extension is not enabled to receive DISA calls the call will be diverted to telephones enabled to receive calls from that line In the event the selected extension does not answer within a programmed time factory setting 25 seconds or it is engaged the call is ended or it is diverted to all the extensions enabled to receive calls from that line Note the DISA service messages are customisable see Choosing the DISA message Note the activation of the DISA service does not prevent showing the caller identification CLI on the display of the called extension Note through DISA service the extension can reach directly only the extensions enabled to receive that type of call see Service activation at page 59 Note a DISA call unanswered by the selected extension will be diverted to all the extensions enabled to receive calls on the same line if the service is enabled on the extension If not the call will be cleared see Service activation at page 59 Initial situation An external user is making a call from a multifrequency dialling telephone gt Upon Europa GSM answer the external user hears the message inviting to dial Dial the desired exte
67. ension Hang up without waiting for the extension to answer The call 1s transferred automatically The external user will hear the call control tone Note if the extension does not answer the transferred call within 50 seconds the call will return to the transferring user Note if the extension is engaged it will receive a call waiting tone for 50 seconds and then the call will return to the transferring user If the extension is not available for any other reason the call will be immediately returned to the transferring user Note the return call to the transferring user lasts 15 seconds after which the call will be returned to the extensions enabled to receive incoming external calls for further 120 seconds Once this amount of time has elapsed the external line will be cleared Transferring a second external call Allows you to transfer with or without permission a second external call to an extension keeping the first external line on hold Initial situation First external line on hold conversation in progress over the second line R XX XJ extension number announcement ring LS gt Press R to put the second line on hold gt Dial the two or three digits indicating the number of the desired extension Page 114 SERVICES gt Establish the conversation with the called extension call transfer with permission Hang up to transfer the second external call to the called extension
68. ension Return call 0 47 2 3 4 5 Indicates that the call previously put on hold is resumed by the extension External call 0 4 2 37 4 5 Indicates an incoming call over the external line SUMMARY TABLES Page 149 Doorphone call Alarm clock call 0 4 2 3 4 5 Indicates an incoming doorphone call 0 1 2 3 4 5 Indicates an alarm clock call in progress Alarm call 0 4 3 4 5 Indicates an incoming alarm call TIMEOUT Name Value Timing description in seconds Time out for the first digit on external dialling when T1 20 expired the extension receives a dissuasion congestion tone Inter digit time on external dialling when expired T2 10 Europa GSM will consider the numbers as post dialling suffixes T3 50 Time out for return call Time out for the call to an extension for automatic call T4 50 transfer Duration of the call waiting tone to the engaged T5 50 extension for automatic call transfer T6 90 Maximum parking time T7 20 Maximum call time for booked extension Page 150 SUMMARY TABLES NUMBERING PLAN The switchboard provides for the use of the following numbering plan First digit 1 2 Access to programming 3 Access to services 4 Calls to extensions handsfree terminal or call groups 5 Call pick up 6 7 8 Manual engagement of the external line 9 i 0 A
69. equency MF telephones if you have to use a decadic DC telephone dial 2 instead of pressing the R button ANNOUNCEMENT OVER EXTERNAL AMPLIFIER Allows making an announcement over an external amplifier connected to the Europa GSM amplifier output a announcement Pick up the handset and dial the code 332 A sequence of notes will be sent on the amplifier as an announcement advice Make the announcement gt Hang up Note the announcement can be made while the internal external user is on hold In this case press R twice to retrieve conversation Note all the extensions are enabled to use this service by default see Service activation at page 59 AUXILIARY SERVICES Page 119 ALARM CLOCK Allows you to activate an alarm clock on your extension At the set time the extension will ring for 2 minutes if the user is engaged in a conversation he will hear a waiting call tone and the display will show the message ALARM It is possible to set an individual alarm active only once or a daily alarm active every day at the same time Note you can set only one alarm for each extension Individual alarm 3510 XIX nour XIX minutes confirm gt Pick up the handset and dial the code 350 gt Dial the hour two digits and the minutes two digits If the operation has been carried out correctly you will receive a message that the service is enabled and you will hear t
70. er software Each sequence can be made up of a minimum of and a maximum of 8 actions among the following using a relay on off impulse sending an SMS waiting for a set amount of time before performing the next action internal call see paragraph Dialling function external call see paragraph Dialling function switching to another action sequence repeating the sequence in progress DEFAULT Europa GSM is provided with 4 pre programmed sequences sequence action 1 calling the number stored in position 97 of the phonebook action 2 calling the number stored in position 98 of the phonebook action 3 calling the number stored in position 99 of the phonebook action 4 calling the number stored in position 100 of the phonebook action 5 repeating the sequence 3 times starting from action 1 sequence 2 action 1 SMS sent to the number stored in position 97 of the phonebook action 2 SMS sent to the number stored in position 98 of the phonebook sequence 3 not programmed sequence 4 not programmed sequence 5 not programmed sequence 6 not programmed sequence 7 action 1 relay 4 activated for 1 second sequence 8 action 1 relay 5 activated for 1 second AUXILIARY SERVICES Page 143 WARNING During the programming mode the activation of an alarm input the expiration of a timer etc don t initiate an action or a sequence of actions Digital input
71. ernal line is put on hold and the external user will hear the waiting tone R within 10 seconds from putting on hold Page 110 SERVICES R R after 10 seconds from putting on hold gt To retrieve the conversation if more than 10 seconds have elapsed from pressing R press R twice if not press R once Note the external line can be put on hold immediately in case of both incoming and outgoing calls Note if you hang up without resuming the external line on hold your telephone will ring to remind you of the external call on hold return call Putting an external call on hold and making an internal call Allows temporarily suspending an ongoing conversation with an external user making an internal call and then retrieving the external call put on hold Initial situation Conversation in progress over the external line R XD 00 extension number conversation RJR gt Press R to put the external line on hold Dial the two or three digits indicating the number of the desired extension The called extension rings Establish the internal conversation Toretrieve the external call put on hold press R twice or ask the internal user to hang up In the latter case the external line is retrieved automatically Note if during the internal conversation the handset is hung up the conversation will continue between the other two users Putting an external call on hold and making a call
72. essage X X ivoicemai password action Ra gt gt gt Pick up the handset of the extension on which the voicemail is activated Dial the code 329 Select the message 1 voicemail message with mailboxes available 2 voicemail message with no more mailboxes available 3 playback completed message Dial the voicemail password Dial 0 to record 1 to listen Press R flash or hang up to conclude the operation Page 136 AUXILIARY SERVICES Examples of voicemail operation Initial situation Voicemail enabled no messages e The extension on which the voicemail is enabled rings upon an incoming external call e After 20 seconds the voicemail answers and the voicemail with available mailboxes message will be played We are currently out of the office please leave a message after the beep e The caller can leave a message of the duration set via the remote programmer software Europa GSM will take into account the interruption of the conversation by the caller Initial situation Voicemail enabled there are messages to listen to e The extension on which the voicemail is enabled rings upon an incoming external call e After 10 seconds the voicemail answers and the voicemail with available mailboxes message will be played We are currently out of the office please leave a message after the beep e The caller can leave a message of the duration set via the remote programmer software
73. et Rete Doorphone calls 5 5 D rr p b e e ete pe n ede NOR E EENES Outgoing doorph ne call 5 eet RD REESE EUER Hee de Incommg doorphon e call nine eee HO eene IHR Door opening commands ssis e o tee e Ee ets re EO RH EUR UD CR Manual dootopehing a tete RR Ie mE ege Annan PRETI eR Automatic door opening eere ere ene e EI I ERE e ERES Fete Actuator relays Local activation System EVENTS ni eei RUN DROITE On Peri lide ete a tte ned Extension alarm events Dialling f nctiOtiz eee ente Ge seas Hr EHE RE es ea duel cevevesscsisinass sesves sinees bens iieiea ERNEA AEA EEEE E E wes deveseedes Calling a stored number e eee e ne RECEN PA Ua ES SUMMARY TABLES etre eter terree teinte siepe prensa ih one do gede Pine Call signals RINGS erret trae etn e ree tessncondesetcesdesepdesdecebdevuaduncendeseaceass TimeoUt z iae roe Don a e baa i ae pedea isi elata Nui bering pol ati eines EE First digit Kil Technical SpecifiCatloris i coercere eterne eene renean Ren Ye HE Da Une e pee ESAE An System capacity Rower SUDDLys Sese erect ce RAS EN ERR Ve Ue EP EXER arene a ARORA Signalling System cce RI ESI E Eta tee tts Other features CE conformity declaration Designed use of the device sssssssessssesseseeseeeeenen eene nennen entren EDITING CRITERIA This paragraph describes the editi
74. extension which for example has forgotten the password Note this operation also deletes any messag in the voicemail X X password Pick up the handset Dial the code 237 Dial the user password default 00000 Wait for the confirmation message and the confirmation tone and hang up VV V Vv Changing the password Allows changing the voicemail password This programming can be made from an extension other than extension 41 only if the voicemail has been assigned to that extension DEFAULT password 00000 X Xoia voicemail password x EX ies voicemail password X 5 K ies voicemail password gt Pick up the handset of the extension on which the voicemail is activated gt Dial the code 327 AUXILIARY SERVICES Page 135 VV VV ON ON ON Dial the old voicemail password Dial to confirm Dial the new voicemail password Dial to confirm Dial the new voicemail password Dial to confirm Wait for the confirmation message and the confirmation tone and hang up Customising voicemail messages Allows you to customise voicemail messages DEFAULT voicemail message with mailboxes available We are currently not in the office please leave a message after the beep volcemail message with no more mailboxes available We are currently not in the office please try your call again playback completed message All messages have been listened to i3 2 9 m
75. figuration confirm cy Pick up the handset of the system administrator extension extension 41 Dial the code 200 Dial the installer password factory setting 12345 Dial 10 for the HOME 10 configuration 11 for the HOME 11 configuration 20 for the OFFICE 20 configuration 21 for the OFFICE 21 configuration 22 for the OFFICE 22 configuration Wait for the confirmation tone and hang up the handset v Page 34 Programmings to be performed during installation phase PROGRAMMING FOR CALL FORWARDING Programming a telephone number to which divert doorphone calls E CFA 3 5 9 2 K Ki lephone number confirm FN gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 3592 Dial the telephone number to which you are diverting the doorphone calls gt Dial to confirm gt Wait for the confirmation message and hang up Programming a telephone number to which divert external calls G CFA gogna K Ki lephone number confirm cu Pick up the handset of the system administrator extension extension 41 Dial the code 3582 Dial the telephone number to which you are diverting the external calls Dial to confirm Wait for the confirmation message and hang up V NON ON ALARM DIALLER QUICK PROGRAMMING Europa GSM is factory programmed so that the closure of the alarm contact All 1 is sufficient to enable an alarm sequence
76. for more than 4 minutes sequence 2 is initiated restoration of electric power supply upon restoration of the electric power supply for more than 4 minutes sequence 2 is initiated discharged battery 4 minutes after this event has occurred sequence 2 is initiated Note the discharged battery alarm must be disabled if external batteries are used Extension alarm events Europa GSM is provided with 2 alarm events that can originate from each extension alarm button only with ST 350 telephones and no dial When these events occur an action sequence is initiated Action sequences must be assigned to alarm events via the remote programmer software DEFAULT alarm button sequence is initiated by pressing the alarm button on ST 350 telephones no dial if you pick up the receiver but do not dial a number within the inter digit time 10 seconds sequence 1 will be initiated DIALLING FUNCTION The dialling function is activated by the internal call or the external call actions in an action sequence Functioning external call The occurrence of an event has determined the initiation of an action sequence The action in progress is an external call gt Answering the incoming call You will hear the message Help request It is possible to access the handsfree terminal or one of the system telephone terminals AUXILIARY SERVICES Page 145 gt Dial the two or three dig
77. gramming esee ener ennt neen eren tnee teen enne enn ne 55 Extension programming Outgoing external calls a Doorphohe calls 4 5 atii Pr d COP DO EHE EUR HE IE EIER PEREAT t Unrestricted n mb ts re on e e te eei D RD te Service Te CENE seveevetcecages REAA IREI Incoming calls ode itt tess f pera pd E PG ER IS REOR Programming incoming calls sibs Line activation for external call forwarding Setting the FAX extension a Programming FAX extension esit tiere HERRERA ERE ERE HEELS RES CREER SEUI Enabling FAX recognitions 4 ertt rect yet ra ye eel eee ne tna irent e eie M SSaBeS n eo SRNER FEIER GREIFEN PASE EUR actu PEE RSEN CORE Creating message sequefices onines seis D E HO E HO Br ERU eR drrd Deleting message sequences e Message recording playback 2 icit enndem i Pr ee Message protection ci ciere EO GE EPIS IRR eit eere enger ReSporiSe ServICe i e eet eg eth secte ett ent euet hee bein cep ee pedes pene eo qeu Dub aA ae eap ees eias ARAS Choosing the Response message once eie een ee aee reiten iet ede Response programming DISA service Choosing the DISA message ve DISA programming sce eer p P EU RC ECRIRE UEBER NIRE Delayed DISA programming Jesuit eee eee tee Rep A ME Automatic operator OPA ceccesesesscesscesecseeseeeeceseceaecseeecesecaaecaeeseeeaecaaecaeeeseaeeaeeneeas Assigning a menuto a line
78. h LCR enabled 0 4 2 3 4 5 Indicates that Europa GSM is ready for dialling and that LCR is enabled Call control tone 0 4 2 3 4 5 Indicates that the call signal ring is sent to the selected internal line Engagement tone 0 4 2 3 4 5 Indicates that the internal external line is engaged Dissuasion Congestion tone 0 4 2 37 4 5 Indicates that there has been a delay in dialling no connections are available the interlocutor has hung up the service or the programming requested is not permitted Confirmation tone 0 4 2 3 4 5 Indicates that the required programmings or services have been accepted External call waiting tone 0 4 2 3 4 5 Indicates an incoming external call during a conversation in progress Page 148 SUMMARY TABLES Doorphone waiting tone 0 4 2 3 4 5 Indicates an incoming doorphone call during a conversation in progress Hold 0 44 2 3 4 5 Indicates that the call has been put on hold Conference 0 47 2 37 4 5 Indicates that the extensions are connected to a conference call Alarm clock 0 4 2 3 4 5 Indicates that the alarm clock is going off during a conversation in progress Alarm 4 2 3 4 5 Indicates an incoming alarm call during a conversation in progress CALL SIGNALS RINGS Internal call 0 4 2 3 4 5 Indicates an incoming call from another ext
79. he code 21720 Dial the the number of the service class from 01 to 08 Dial the the filtre sequence to be removed Dial to confirm Wait for the confirmation tone and hang up Deleting a service class Allows deleting a service class AD LIA XIX service class confirm of gt Y Pick up the handset of the system administrator extension extension 41 Dial the code 2174 Dial the number of the service class from 01 to 08 Wait for the confirmation tone and hang up PROGRAMMINGS Page 83 LCR The LCR Least Cost Routing service allows you to route the outgoing calls over either of the two lines analogue or GSM according to the dialled number for cost optimization purposes LCR settings are based on service classes which have to be previously programmed Each service class must be associated with compatible lines As for the analogue line the service class can be also associated with a provider present over the line Europa GSM will automatically dial the provider code E g a service class containing the sequence 3 initial digit of cell phone numbers should be assigned to the GSM line for cost optimisation Note in order for different extensions to use the LCR system the service must be enabled via the Service activation programming in the Extension programming chapter Note the manual engagement of the line or the selection via the line button of the ST 600 Pe
80. he confirmation tone gt Hang up Note the alarm can be disabled by dialling the code 350 You will receive the message that the service is disabled Daily alarm XIX nour X DX minutes confirm Pick up the handset and dial the code 351 Dial the hour two digits and the minutes two digits If the operation has been carried out correctly you will receive a message that the service is enabled and you will hear the confirmation tone Hang up Note the alarm can be disabled by dialling the code 351 You will receive the message that the service is disabled Cancelling the alarm 4 confirm Pick up the handset and dial the code 352 Page 120 AUXILIARY SERVICES If the operation has been carried out correctly you will receive a message that the service is disabled and you will hear the confirmation tone gt Hang up DO NOT DISTURB Allows excluding external internal doorphone and DISA calls as well as waiting tones for external and doorphone calls to your extension 4 X vss KXliactivation confirm gt Pick up the handset and dial the code 30 gt Dial the number indicating the desired type of do not disturb service 0 External call 1 Internal call 2 Doorphone call 3 DISA or DDI call 5 Paging call 6 External call waiting tone 7 Doorphone call waiting tone 9 All types of calls gt Dial 0 DISABLE 1 ENABLE 2 AUTOSET gt Wait for the confirmation me
81. he internal connection allows the setup of the switchboard port to which the telephone is connected Page 36 Programmings to be performed during installation phase gt Press the menu button on the ST 600 Personal Phone gt Select Settings and press OK gt Select Select PBX model and press OK gt Select Europa GSM and press OK You will automatically access the internal connection programming screen gt Insert the Europa GSM physical connection number 1 6 to which the telephone is connected and press OK Programmings to be performed during installation phase Page 37 PROGRAMMINGS The following programmings allow customising Europa GSM according to your needs To perform a programming either an ST 600 Personal Phone system telephone or a normal BCA telephone with multifrequency dialling can be used Programming can be performed only from the system administrator extension which is connected to extension connection From the system administrator extension you can use a telephone ST 600 Personal Phone or BCA to programme e Installer password e User password e Date and time e Daily time band e Weekly time band Moreover you can e Seta default configuration e Disable the batteries e Recall the device reset e Restore the factory setting e Delete the phonebook and the buffer memory e Define extension numbering e Define extension call groups e Define the presence of an analogue line e Customi
82. ing calls over the present line DEFAULT no digit defined as Operating button Note it is not possible to assign other actions to the event programmed as Operating button Assigning the Operating button event CFA 28 Ol XIX event confirm cu Pick up the handset of the system administrator extension extension 41 Dial the code 2805 Enter the event 00 the external user selects the 0 button 01 the external user selects the 1 button 09 the external user selects the 9 button 0 the external user selects the button 04 the external user selects the button Wait for the confirmation tone and hang up Deleting the Operating button Cm CFA 218051210 confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 280520 gt Wait for the confirmation tone and hang up Note deleting the Operating button event involves defining the dialling as Non activated PROGRAMMINGS Page 81 SERVICE CLASSES You can configure up to eight service classes allow or restrict dialling over the external and GSM lines You can define unrestricted digits area code number part of area code or number for outgoing calls Operating rules e Each group can be associated with more than one numeric sequence e The sequence of digits defined in one class is restricted to the other groups e The digit allows dialing from 0 to 9 and it
83. ing service Relay activation Allows the extension to activate the relays PROGRAMMINGS Page 59 Do not disturb Allows the extension to activate the do not disturb services Doorphone call Allows the extension to activate the doorphone call forwarding forwarding service Alarm button only Allows the extension to generate an alarm by pressing with ST 350 the special button on the ST 350 telephone telephones No dial alarm Allows the extension to generate an alarm in case of no dialling L C R Allows the extension to activate control on the outgoing calls based on Least Cost Routing settings General call in case of This option determines whether a DISA or DDI call unanswered DISA or unanswered by the extension after a set time should be DDI call converted into a general call Basic call pick up only Allows the extension to answer one or more incoming with ST 600 external calls during conversation or when not enabled to ring by pressing the L1 L2 button on the ST 600 telephones telephones The conversation in progress is put on hold Selective pick up only Allows answering one or more incoming external calls with ST 600 by simply pressing the L1 L2 button on the ST 600 telephones telephones DEFAULT the following services time call forwarding call forwarding on busy user call forwarding all calls do not disturb no dial alarm basic ca
84. inistrator extension extension 41 Page 76 PROGRAMMINGS gt Dial the code 2160 gt Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three profiles Dial the line number 01 analogue line 02 GSM line 11 VIP1 line 12 VIP2 line 13 VIP3 line 14 VIP4 line gt Dial 0 to DISABLE the service 1 to ENABLE the service gt Wait for the confirmation tone and hang up Choosing the menu prompting message Allows assigning a prompting message to each menu e CFA i2 8 0 2 XIX menu XIX message confirm cS Y Pick up the handset of the system administrator extension extension 41 Dial the code 2802 Enter the menu index 01 10 Enter the prompting message index 06 32 Wait for the confirmation tone and hang up Note only messages enabled for use or compound messages can be chosen System messages 01 05 cannot be chosen VV V ON PROGRAMMINGS Page 77 Prompting message recording playback Allows customising and playing back the prompting message of a menu cB 21 8fol4 XIX menu action Ra gt Y Pick up the handset of the system administrator extension extension 41 Dial the code 2804 Enter the menu index 01 10 Dial 0 to record 1 to play back Press the R flash button or hang up to end the procedure Note once exceeded the maximum recording time you will hear a confirmation tone Note in the event the prompting message is a com
85. ion Enable FAX recognition see Enabling FAX recognition Disable FAX extension to ring upon incoming calls over the analogue line see Programming incoming calls enter the call pick up option In this case all the FAXES received are automatically diverted to the FAX extension Note in the event a doorphone board is provided predispose the FAX extension with doorphone ringer disabled see Doorphone calls enter access type 0 or 1 Programming FAX extension Allows determining the extension to which the FAXES recognised by the FAX recognition will be diverted DEFAULT 46 CFA 21319 XIX XJ extension number confirm Pick up the handset of the system administrator extension extension 41 Dial the code 239 Page 66 PROGRAMMINGS gt Dial the two or three digits indicating the extension to be defined as FAX extension gt Wait for the confirmation tone and hang up Note in order to send a FAX without dialling 0 to engage the line please refer to Automatic engagement in the Service activation section Enabling FAX recognition Allows enabling automatic fax recognition over the analogue line DEFAULT Home 10 and 11 and Office 20 and 21 configurations recognition not enabled Office 22 configuration recognition enabled CT CFA 2U 63o activation confirm gt Pick up the handset of the system administrator extension extension 41
86. its Dial to confirm Wait for the confirmation tone and hang up E g to set the international access code 00 dial 25900 OO VV Vv Identification display mode Allows you to define whether upon an incoming call the caller identification should be shown on the displays of the various extensions CLIP DEFAULT identification displayed Page 86 PROGRAMMINGS CP CFA 2 7 0 2 X ettet ees confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2702 Dial 0 Identification not displayed 1 Identification displayed Wait for the confirmation tone and hang up Identification restriction if connected user You can decide whether to send your telephone number to the calling user when answering an incoming call COLP This service is enabled only in some countries DEFAULT number sent C7 CFA 27 1013 Xlactivation confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 2703 gt Dial 0 Number not sent 1 Number sent gt Wait for the confirmation tone and hang up Identification restriction if calling user You can decide whether to send your telephone number to the called user CLIR DEFAULT number sent CP CFA 27 104 X sedentes confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2704 Dial 0 Numbe
87. its indicating the number of the extension or of the handsfree to be accessed the first digit must be a 4 You will hear what is happening in the room and you can speak with a person in that room If the selected extension is not provided with a system telephone you will hear a series of error tones and the message Help request again You can hear the alarm message at any time pressing The handsfree of another extension can be accessed at any time gt Dial the two or three digits indicating the number of the extension or of the handsfree to be accessed In order to extend the conversation time gt Enter any digit different froma 4 and asterisk In order to end the alarm sequence gt Press asterisk Dial the user password max 5 digits If the conversation has ended but the alarm hasn t the action sequence will continue Note contemporaneous alarms can be managed at the same time In the event both sequences present the same action at the same time one will be performed while the other will be queued Functioning internal call The occurrence of an event has determined the initiation of an action sequence The action in progress is an internal call Answering the incoming call You will hear the message Help request The handsfree terminal automatically turns on allowing ambient listening of the room In order to end the alarm sequence Press asterisk Dial the user pa
88. l messages have been listened to Listening to messages from the extension with voicemail 3 218 X X voicemail password gt Pick up the handset of the extension gt Dial the code 328 gt Dial the voicemail password Listen to the messages Hang up Listening to messages from remote X X number XIXIX voicemail password C3 v Call the telephone number on which the voicemail is enabled Wait for the voicemail to answer gt Dial followed by the voicemail password before the recording beep Listen to the messages Deleting messages from the voicemail While you are listening to messages it 1s possible to switch from one message to another and to delete all the messages on the voicemail Initial situation Voicemail message listening in progress Dial 1 to return to the first message Page 138 AUXILIARY SERVICES 9 to skip to the next message 5 to delete all messages 0 to exit DOORPHONE CALLS Outgoing doorphone call Allows establishing a conversation with an external door station without receiving the doorphone call gt BEE gt Pick up the handset and dial the code 338 Conversation starts Incoming doorphone call Allows answering calls from the doorphone Initial situation 1 Extension programmed to receive doorphone calls ring a gt The telephone rings gt Pick up the handset Conversation starts Initial situation 2 The ex
89. ll pick up and selective pick up are not enabled for any extension the following services external call forwarding doorphone call forwarding relay activation amplifier voicemail DISA or DDI general call in case of unanswered DISA or DDI call selective pick up unlimited phonebook recall ST 350 alarm button are enabled for every extension the automatic engagement service is enabled for every extension in Home 10 and 11 configurations while it is enabled only for extension 46 FAX extension in the Office 22 configuration the L C R service is active in Home 11 Office 21 and 22 configurations since in these configurations the external line is also present Page 60 PROGRAMMINGS CAN XIX XJ extension number X iprofile XIX service X tas tivatiton confirm Pick up the handset of the system administrator extension extension 41 Dial the code 22 gt Dial the two or three digits indicating the extension number gt Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three profiles Dial 13 to enable unlimited phonebook recall 30 to enable time call forwarding 31 to enable call forwarding on busy user 32 to enable call forwarding all calls 33 to enable automatic engagement 34 to enable selective call pick up 35 to enable DISA or DDI 36 to enable voicemail service 37 to enable and use amplifier 38 to enable external call forwarding 39 to enable relay activati
90. main part of the lid back on and tighten the screw Place the lateral part of the lid back on Connect Europa GSM to the mains power supply Use of external batteries As for safety applications a 12 Vdc external power supply source can be used as backup batteries Typical absorption 100 mA Maximum absorption 500 mA Disconnect the Europa GSM serial batteries from the connectors Connect the external power supply source to the 12 and 12 terminals located in the terminal board paying attention to the polarity Note if a 12 Vdc external power supply source is present in order to switch off Europa GSM completely this source must be disconnected The programming code disabling the serial batteries has no effect Note in the absence of an electric mains power supply if a 12 Vdc external power supply is present Europa GSM will operate in emergency mode Page 24 INSTALLATION Operation notifications Europa GSM is able to signal the absence of mains power supply the restoration of the mains power supply discharged batteries When these events occur and when they persist for a programmable lapse of time a user notification procedure is activated see System events at page 144 ACCESSORY CONNECTIONS Doorphone traditional 4 1 Europa GSM can be interfaced with the most common doorphone systems traditional 4 5 wire doorphones thanks to the optional doorphone board This b
91. mation tone Hang up Autoset If the service is not enabled it allows setting call forwarding to the last destination extension or it allows entering a new one If the service in enabled it allows cancelling call forwarding AUXILIARY SERVICES Page 123 XXIX extension number confirm cS Pick up the handset and dial the code 3212 gt If necessary enter a new destination extension If the operation has been carried out correctly you will receive a message that the service is enabled disabled and you will hear the confirmation tone gt Hang up Call forwarding on busy user Settings and activation a i312 3 1 XIX XJ extension number confirm CS Pick up the handset and dial the code 3231 gt Dial the two or three digits indicating the number of the extension to which divert the calls If the operation has been carried out correctly you will receive a message that the service is enabled and you will hear the confirmation tone Hang up Note the extension must be enabled to use this service see Service activation at page 59 Deactivation Li 3 2 3 0 confirm Pick up the handset and dial the code 3230 If the operation has been carried out correctly you will receive a message that the service is disabled and you will hear the confirmation tone Hang up Autoset If the service is not enabled it allows setting call forwarding to the last destination
92. message according to the profile used Note the messages of the Response service are customisable Choosing the Response message This procedure assigns the message reproduced by the Response service according to the profile and the line Page 70 PROGRAMMINGS DEFAULT PRESENT profile message 08 all our lines are busy at the moment please hold the line ABSENT and RELAX profiles message 09 we are currently not in the office please try your call again later CFA 2 U67 profile line message confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 2167 gt Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three profiles gt Dial the line number 01 analogue line 02 GSM line 11 VIP1 line 12 VIP2 line 13 VIP3 line 14 VIP4 line gt Dial the message index between 01 and 32 gt Wait for the confirmation tone and hang up Note only messages enabled for use or compound messages can be chosen Response programming Allows activating the automatic response service over each line DEFAULT Home 10 and 11 configurations not enabled Office 20 21 and 22 configurations enabled on the real lines for all profiles Cra i2 1046 0 X profile XIX 1 ine X essetvat on confirm PROGRAMMINGS Page 71 gt Pick up the handset of the system administrator extension extension 41
93. minal Remote relay activation to control multiple devices lights boiler irrigation system shutters etc Timer function for programmed activation of the various devices Programmable sequences operation cycles programmable waiting periods between one operation and the other Vocal notification of the operations carried out or notification via SMS Caller identification display on all the phones provided with view function and name display on the predisposed phones ACD Automatic Call Distributor LCR Least Cost Routing DISA service with customisable messages Customisable automatic courtesy responder Advanced automatic operator 10 page menu Voicemail Automatic FAX recognition over external line External call forwarding Doorphone call forwarding with optional doorphone board 100 entry phonebook Buffer 80 calls System clock Optional doorphone board to allow connection to traditional doorphones 4 1 2 ringer inputs 1 speech input 5 programmable relays 4 configurable digital inputs Page 12 DESCRIPTION e Tamper switch e Connection for external amplifier e Connection for external music source e GSM antenna with extension e Batteries for emergency operation e Local programming via USB port e Remote programming via remote programmer device or via SMS Default configurations The default configuration includes a series of programmings that define the basic operation of the system During installation
94. n during the programming phase Initial situation 1 The extension is programmed to receive external calls ring 4 The extension rings Pick up the handset Conversation starts Initial situation 2 Extension engaged in a conversation call waiting tone c3 ring You will receive a call waiting tone Extensions will hang up and the conversation will end The extension rings Pick up the handset Conversation starts CALL PICK UP Call pick up external calls Allows extensions with call pick up enabled to answer incoming calls over the external line Initial situation Incoming call from external line in progress and extension free c 5 Pick up the handset Dial 5 Conversation starts Page 108 SERVICES Call pick up upon waiting tone Allows busy extensions to answer incoming external calls or diverted calls Initial situation Extension engaged in an internal or external conversation call waiting tone R 5 gt Put the conversation on hold by pressing R gt Dial 5 Conversation starts Note if the conversation put on hold is with an extension the call is ended Note the call waiting tone can be excluded by activating the do not disturb service see paragraph Do not disturb Selective call pick up It allows an extension to pick up external or internal calls directed to another extension Initial situation Internal or external call to an
95. nfirmation tone and hang up SERVICES Page 103 Note by sending the code 231 via SMS you will recall the ABSENT profile only RELAX profile Allows passing alternatively from permanent RELAX profile to automatic profile recall G Cm CFA confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 232 gt Wait for the enabled disabled service message and for the confirmation tone and hang up Note by sending the code 232 via SMS you will recall the RELAX profile only AUTOMATIC mode Allows enabling the automatic profile recall mode according to the set time bands G C CFA confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 233 gt Wait for the enabled disabled service message and for the confirmation tone and hang up DISPLAYING CALLER IDENTIFICATION The caller identification CLI is visible to all extensions provided with displays On predisposed telephones it is possible to display the name associated in the phonebook The caller identification is displayed even when DISA automatic operator or automatic FAX recognition services are enabled and when an external call is diverted from one extension to another Note Europa GSM displays also the internal caller identification Page 104 SERVICES INTERNAL CALLS It refers to the possibility for an extension to have a
96. ng calls no selection filtre activated except for premium service numbers 1 Administrator extension only the first extension rings at incoming calls no selection filtre activated except for premium service numbers In order to define the criterion of line use dial 0 GSM line use only 1 LCR least cost routing default GSM cell phone numbers analogue phone numbers 2 Preferential use of the analogue line 3 Preferential use of the GSM line In order to define the FAX set up in an analogue line dial 0 FAX line the incoming calls over the analogue line are automatically diverted to the FAX extension 46 automatic engagement of the FAX outgoing line 1 Voice FAX line FAX recognition is enabled over the analogue line automatic engagement of the FAX outgoing line 2 Voice line Dial the digits of the local telephone code max 5 digits Dial to confirm Wait for the confirmation tone and hang up Expert user configuration E CFA 2010 Od KXiinstaller password 7 jojolo X isa telephone code confirm V NON v Y Pick up the handset of the system administrator extension extension 41 Dial the code 200 Dial the installer password max 5 digits Dial the code 7000 Dial the digits of the local telephone code max 5 digits PROGRAMMINGS Page 47 gt Dial to confirm gt Wait for the confirmation tone and hang up CLOCK Note the date time setting is not passwor
97. ng criteria followed in this manual together with their meaning for easier user s reference The following table shows the printing styles on the left and their meaning on the right column Example CHAPTER TITLE PRIMARY TITLE Secondary Title Tertiary Title Example Note Warning Normal text Operation to be carried out Meaning Style used for the title of chapters A new chapter begins on a new page Style used for the title of large sections in a chapter such as the main titles of the chapter Style used for the title of a specific paragraph in the primary title Style used for additional sections in a specific paragraph Style used for examples Style used for explicatory notes pay attention Style used to indicate possible risks for individuals and properties caution Style used for normal text Style used to indicate the sequence of operations that must be carried out for programming or service implementation Page 8 EDITING CRITERIA Apart from these styles this manual also includes illustrative images and symbols used to represent the operations to be carried out in a schematic way Meaning WE Press the key that corresponds to the symbol on the telephone keypad Indicates a telephone key this symbol is bs Ble used in programming to indicate the entries made by the operator Lift the handset from the Administrator extension or activate the handsfree mo
98. nsion or please hold the line The external user dials within 5 seconds the number of the desired extension If the called user is free and enabled to receive DISA calls the external user will hear the call tone Page 130 AUXILIARY SERVICES gt The called extension picks up the handset and starts conversation The reasons why a DISA call does not go through can be the following 1 There is no extension with a number compatible with the dialled number In this case the call is diverted to the telephones programmed to answer incoming calls over the same line The extension is engaged The extension is not enabled to receive DISA calls The do not disturb from DISA is enabled on the extension In cases 2 3 and 4 the call is diverted to telephones programmmed to answer calls from the external line if the General call for unanswered DISA call service is enabled on that extension see Service activation page 59 if not the call is ended Note moreover the DISA service allows accessing the control menu menu n 10 to activate the actuator relays or to activate handsfree ambient listening see Accessing control menu at page 132 OPA AUTOMATIC OPERATOR WARNING DISA service must be enabled over the line in order to use the Automatic operator see paragraph DISA service Furthermore the Automatic operator prompting message must be set as a DISA message The automati
99. oard is equipped with 2 ringer inputs and 1 speech input In presence of this board relays 4 and 5 will automatically assume the function of a door opener door 1 and door 2 respectively but they may also be used as actuators Note relays 4 and 5 can command loads with up to 10A to 24V absorption Cit 1 Speech input Cit 2 Speech output Cit 3 Common terminal Cit 4 Ringer 1 Cit 5 Ringer 2 Loosen the right lateral part of the lid and rotate it downwards Connect the doorphone wires to the corresponding contacts in the terminal board Connect the door opener mechanisms to the relay contacts Power the doorphone INSTALLATION Page 25 gt Check that the audio levels are adequate if not act on the trimmers on the doorphone board 2 z z 2 2 UI s 24 A Reception gain B Transmission gain gt Place the lateral part of the lid back on External music source The switchboard can be connected to an external music source Esse ti A50 model see 1 e e e TIT oooo ASO i A Connector for A50 m Loosen the right lateral part of the lid and rotate it downwards Connect the music source to its special connector Place the right lateral part of the lid back on Note for activation please refer to the paragraph External music source Page 26 INSTALLATION Other music source AB s eg x Jo og
100. on 40 to enable do not disturb services 41 to enable doorphone call forwarding 50 to enable the alarm button on the ST 350 telephone 51 to enable the no dial alarm 80 to enable L C R 82 to enable general call in case of unanswered DISA or DDI call 84 to enable basic Pick up 85 to enable selective pick up gt Dial 0 to DISABLE the service 1 to ENABLE the service gt Wait for the confirmation tone and hang up PROGRAMMINGS Page 61 INCOMING CALLS The fully equipped Europa GSM is provided with two telephone lines for incoming calls GSM line Analogue line Furthermore Europa GSM is provided with an automatic call distribution system ACD based on the number of calls Thanks to the ACD system it is possible to address incoming calls from a certain telephone number to a single extension or to a group of extensions or again to a single extension first and then to a group of extensions The routing of the calls tos groups of extensions is carried out via virtual lines named VIP1 VIP4 Just as for the real line also for the VIP line it is possible to determine the behaviour of the various extensions and the active services As for the telephone numbers associated with a VIP line please consult the chapter Phonebook Programming incoming calls This programming allows defining the behaviour of the extensions after an incoming call over each real or virtual line For every extension and for every
101. on tone and hang up Access from OPA menu The OPA menu must be appropriately programmed by assigning the operation Access to remote programmer with installer PWD to a button see Automatic operator OPA gt The service centre or the installer with remote programmer device calls Europa GSM from remote gt Listen to the OPA menu prompting message and once over dial the number associated with access to the remote programmer gt Dial the installer password after the tone REMOTE PROGRAMMING Page 99 SMS All programmings that can be made through the system administrator telephone can also be made via SMS Via SMS programming can be made from any cell number or only from the system administrator number A notification SMS of the completed programming can be required to both the number that sent the programming and the system administrator number see SMS options at page 88 Message format Each programming SMS must include the user password allowing to access programming and the code of the programming to be made The message format must be as follows psw X x c n n In which X X user password n n programming code Note a space must be inserted between the last digit of the user password and the following letter c Note the message can include both upper case and lower case letters Note the programming code sent via SMS has the same format of the one from local Not
102. on tone and hang up Delayed DISA programming Allows activating the delayed DISA service over each real line DEFAULT not enabled over any of the lines AD EOE KA aine X activation confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 2164 Page 74 PROGRAMMINGS gt Dial the line number 01 analogue line 02 GSM line gt Dial 0 to DISABLE the service 1 to ENABLE the service gt Wait for the confirmation tone and hang up Note the delayed DISA service can be activated only over real lines regardless of the profile used AUTOMATIC OPERATOR OPA The automatic operator allows you to browse through 10 customisable menus Each menu allows various operations calling extensions playing messages switching from one menu to the other activating relays for remote control etc Each menu consists of a customisable prompting message indicating the actions available in that menu up to 12 operations to be performed each corresponding to the telephone buttons DEFAULT menus 01 09 no prompting message no operation assigned to the buttons except for the button which allows recalling the control menu menu 10 menu 10 prompting message Control menu message 06 0 button allows disabling a relay The index of the relay must be entered after having pressed 0 button allows enabling a relay The index of the relay must be en
103. onfigurations PRESENT profile from 8 00 a m to 12 00 p m and from 2 00 p m to 6 00 p m ABSENT profile during the rest of the day Daily time band Allows setting up the beginning and the end of 2 time intervals in which Europa GSM will use the ABSENT or the RELAX profiles Outside these 2 intervals Europa GSM will use the PRESENT profile Activating time band 1 e CAN i2 0 2 1 XIXIXIXI start hour and minutes XIX XIX ena hour and minutes Measeiie confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2021 Dial the starting hour two digits and minutes two digits of time band 1 Dial the ending hour two digits and minutes two digits of time band 1 gt Dial the digit referring to the profile to be used during this time band 1 ABSENT 2 RELAX PROGRAMMINGS Page 49 gt Wait for the confirmation tone and hang up E g if during the lunch break from 12 00 to 14 00 you want to use the RELAX profile dial 2021 1200 1400 2 Deactivating time band 1 Cr CFA 2o20 confirm gt gt gt Pick up the handset of the system administrator extension extension 41 Dial the code 2020 Wait for the confirmation tone and hang up Activating time band 2 A CFA i210 3 1 XIXIXJX start hour and minutes XIX XIX ena hour and minutes Xl iprofile confirm gt gt Pick up the handset of the system adminis
104. or three digits indicating the extension number gt Dial 0 to REMOVE the extension 1 to ADD the extension gt Wait for the confirmation tone and hang up Note in the Office 22 default configuration extension 46 defined as FAX extension does not belong to group 1 ANALOGUE LINE PROGRAMMING Allows defining the presence of an analogue line DEFAULT Home 10 and Office 20 configurations line not present Home 11 and Office 21 and 22 configurations line is present COM CE 24142 0 1 confirm Pick up the handset of the system administrator extension extension 41 Dial the code 21201 Dial 0 analogue line not present 1 multi frequency analogue line DTMF Wait for the confirmation tone and hang up PROGRAMMINGS Page 55 EXTENSION PROGRAMMING Outgoing external calls Allows indicating the external lines which can be used by each extension for every profile DEFAULT all the extensions can use the lines that are present no matter what profile CERO XID XJ extension number X iprofile XIX external line Kiserivetien confirm v Pick up the handset of the system administrator extension extension 41 Dial the code 22 Dial the two or three digits indicating the extension number Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three profiles Dial the code 14 Dial 01 analogue line 02 GSM line Dial
105. other extension in progress XIX XJ extension number Pick up the handset and dial 353 Dial the two or three digits indicating the number of the extension that is ringing upon a call Conversation starts The called extension stops ringing Note Europa GSM can be programmed so that calls from specific extensions cannot be answered this way see paragraph Service activation SERVICES Page 109 PUTTING A CALL ON HOLD INTERNAL CALLS It allows putting an internal call on hold make a second call and then retrieve the first one Initial situation Conversation with an internal user R XX XJ extension number gt Press R You will hear the dialling tone The other extension will hear the waiting tone gt Dial the two or three digits indicating the number of the desired extension gt Establish a second internal call gt Press R twice to retrieve the conversation with the first user The second user will hear the dissuasion tone Note if the person who has put the first conversation on hold hangs up the conversation between the first and second called person continues PUTTING A CALL ON HOLD EXTERNAL CALLS Putting an external call on hold Allows you to temporarily suspend an ongoing conversation with an external user Initial situation Conversation in progress over the external line R tone gt Press R You will hear the dialling tone The ext
106. parametre is enabled contact is closed If the parametre 00 is entered the choice of the relay must be made by the caller during the use phase Relay OFF The relay 01 05 defined by the parametre is disabled contact is open If the parametre 00 is entered the choice of the relay must be made by the caller during the use phase Relay impulse The relay 01 05 defined by the parametre is enabled for 1 programmable second If the parametre 00 is entered the choice of the relay must be made by the caller during the use phase Access to remote programmer with installer PWD Once the installer password has been entered it 1s possible to access remote programmer Handsfree ambient listening Ambient listening is done through the handsfree chosen by the caller during the use phase Handsfree ambient listening The telephone handsfree 41 46 or 48 defined by the parameters turns on allowing ambient listening Page 80 PROGRAMMINGS Note we recommend inserting relay programming in a password protected menu Note as a factory setting the menus 01 09 are pre set so that when the caller presses the button and after having entered the user password the control menu is recalled menu 10 Defining the Operating button event Allows defining a digit common to all menus that when dialled diverts the call directly to the extension enabled to answer the incom
107. peration In the absence of mains power supply Europa GSM operates in emergency mode Operating batteries The Electric mains power supply LED is on Extension 41 may call and receive calls over the external line Extension 42 may call and receive calls over the GSM line The other extensions are disabled The operation of the digital inputs and the relays and the sending of SMSs are guaranteed Discharged or non operating batteries All the LEDs are off Extension 41 may call and receive calls over the external line No other operation is possible INSTALLATION Page 23 Replacing the batteries Europa GSM is factory equipped with 2 packs of 7 2 V NiMH rechargeable batteries To replace the batteries gt V VV V ON VON Y VV VV Pick up the handset of the system administrator extension extension 41 and access programming Dial the code 204 252 to disable the batteries Wait for confirmation tone and hang up Disconnect the mains power supply cable within 60 seconds Loosen the right lateral part of the lid and rotate it downwards Open the other side of the lid by acting on the screw and rotate the lid downwards Disconnect the batteries from the connectors Remove the two packs of exhausted batteries pulling them out from the plastic cable tie Place the new packs of batteries NIMH 7 2V inserting them in the plastic cable tie Connect the batteries to the connectors J17 J26 Place the
108. pound message in order to customise it it is necessary to record the single messages see Message recording playback at page 69 Defining menu events Allows defining the operations included in a menu and the relevant buttons that the caller can press Each menu must have a previously assigned prompting message CFA 2 8 LOL 3 XIX menu event operation XIX parametre confirm v Pick up the handset of the system administrator extension extension 41 Dial the code 2803 Enter the menu index 01 10 Enter the event 00 the external user selects the 0 button 01 the external user selects the 1 button 09 the external user selects the 9 button 0 the external user selects the button Page 78 PROGRAMMINGS O the external user selects the button 20 the external user makes no selection and the menu message is over Enter the operation to be performed 00 No operation 01 Call to extension 02 Call to FAX extension 03 DISA call 04 Incoming call 05 Incoming call over VIP line 06 Message playback and incoming call 07 Message playback and free line 08 Repeat prompting message 09 Menu recall 10 Menu recall with user PWD 11 Relay ON 12 Relay OFF 13 Relay impulse 14 Access to remote programmer with installer PWD 150 Handsfree ambient listening 151 Handsfree ambient listening Enter the parameter if required by the function gt Wait for the
109. r External amplifier connection External music source connection GSM antenna with extension Batteries for emergency operation Local programming via telephone or USB port software provided Remote programming via remote programmer device or via SMS Lines User line resistance max 200 ohm Type of cable two pair Page 152 SUMMARY TABLES Transmission equivalent internal external from 300 Hz to 3400 Hz 1 4 dB internal internal from 300 Hz to 3400 Hz 1 4 dB Dimensions Antenna excluded 230 x 210 x 65 mm Antenna included 230 x 290 x 65 mm Weight 1150 g Safety system EEPROM memory for data protection in the event of power cut Watch dog system Cooling by natural convection CE CONFORMITY DECLARATION Esse ti s r l with registered seat in Zona Ind Squartabue 1 62019 Recanati Macerata Italy hereby declares that this device complies with the following standards e EN 55022 1998 A1 2000 A2 2003 Electromagnetic compatibility e EN 55024 1998 Al 2001 A2 2003 Electromagnetic compatibility e EN 301 489 7 V1 3 1 2005 11 Electromagnetic compatibility e EN 301 489 1 V1 7 1 2007 04 Electromagnetic compatibility e EN301 511 V9 0 2 2003 03 Radiofrequency spectrum e EN41003 EN60950 Electric safety Furthermore this device meets the requirements of the 1999 5 CE Directive issued by the European Parliament and by the Council on the 9th of March 1999 regarding radio se
110. r sent PROGRAMMINGS Page 87 1 Number not sent gt Wait for the confirmation tone and hang up SMS OPTIONS Defining the system administrator Allows you to enter the system administrator number cell phone or any other device enabled to send and receive SMSs cea CEOE X X inue BB contirm o gt Pick up the handset of the system administrator extension extension 41 Dial the code 26008 Dial the system administrator number cell or other Dial to confirm Wait for the confirmation tone and hang up VV VV Deleting the system administrator number a CEU i2 f6fojofo confirm cy Pick up the handset of the system administrator extension extension 41 Dial the code 26009 gt Wait for the confirmation tone and hang up Defining SMS forwarding to the administrator Allows determining whether the incoming SMSs should be forwarded to the system administrator DEFAULT forwarding to system administrator allowed CP CFA 2 L6kollok4 activation gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 26004 Page 88 PROGRAMMINGS gt Dial 0 sms forwarding not allowed 1 sms forwarding allowed gt Wait for the confirmation tone and hang up Deleting messages in the SIM card Allows you to delete all the messages from the SIM card M CFA 2 6FOLOLO confirm cu Pick up the handset of the system
111. r the confirmation tone and hang up PROGRAMMINGS Page 97 EXTENSION FLASH TIME Flash time refers to the clearing time of the line that allows placing the telephone conversation on hold Europa GSM is able to acquire the flash time of an extension if it is associated with a non approved telephone The operation has to be carried out from the interested extension 316 0 R tone confirm Pick up the handset of the handset to be sampled Dial the code 360 Press the flash button and wait for the 4 second tone Dial Wait for the confirmation tone and hang up VV VV V Note it is not necessary to enable programming to access this service Note if the telephone of an extension is to be replaced the operation needs to be repeated Page 98 PROGRAMMINGS REMOTE PROGRAMMING A remote programming of Europa GSM is possible either via remote programmer device or by sending programming codes via SMS REMOTE PROGRAMMING Remote programming can be accessed through user consent or through a previously set OPA menu Access through user consent The user must enable access to the Europa GSM remote programming with a code conversation R 39 0 confirm gt Call the service centre or the installer with remote programmer device from the Europa GSM extension or make them call you gt When prompted dial the remote programming activation code R3910 gt Wait for the confirmati
112. rations must be chosen during the installation phase Each configuration can be modified or customised at any time via the programming codes Home 10 The HOME 10 configuration provides for the presence of the GSM line only the automatic engagement of the external line for all extensions it is not necessary to dial 0 premium rate call barring e g 144 166 899 PRESENT profile the incoming calls will make all the telephones ring ABSENT profile the incoming calls will make all the telephones ring call forwarding towards a number to be programmed is enabled for incoming doorphone calls voicemail service is enabled on extension 41 ten 20 second messages RELAX profile Page 32 Programmings to be performed during installation phase the incoming calls except for the VIP calls will make extension 41 ring only voicemail service is enabled on extension 41 ten 20 second messages Home 11 The Home 11 configuration has the same features of the HOME 10 configuration plus an external line along with the GSM line an LCR system automatic call routing calls towards fixed line numbers are routed via external line while calls towards GSM numbers are routed via GSM line ABSENT profile call forwarding towards a number to be programmed is enabled for incoming external calls Office 20 The OFFICE 20 configuration provides for the presence of a GSM line only premium rate call barring e g
113. relative fixing bracket gt Fix the bracket to the wall in an area with sufficient GSM field Connect the female connector of the antenna extension to the male connector located on Europa GSM gt Fix the other end of the extension to the bracket gt Connect the antenna to the male connector of the extension WARNING NEVER power Europa GSM before having installed the antenna in order to prevent any damages Startup gt Reposition the lateral part of the lid gt Connect Europa GSM to the power supply gt Make sure that the LEDs visible from outside the cabinet and the LED relative to the SIM card are flashing correctly see page 16 This way Europa GSM is operative and ready to be programmed and used Page 22 INSTALLATION Switch off To switch off Europa GSM it is necessary to disable the internal backup batteries through a programming code Pick up the handset of the system administrator extension extension 41 and access programming Dial the code 204 252 to disable the backup batteries Wait for confirmation tone and hang up Disconnect the mains power supply cable within 60 seconds All the LEDs are off BATTERIES Europa GSM is provided with backup batteries which ensure the operation of the device in emergency mode in the absence of electricity Backup batteries can be disabled through a programming code follow the procedure Switch off Emergency mode o
114. ried out correctly you will receive a message that the service is disabled and you will hear the confirmation tone gt Hang up Autoset If the service is not enabled it allows setting call forwarding to the last destination extension or it allows entering a new one If the service in enabled it allows cancelling call forwarding Page 122 AUXILIARY SERVICES XXIX extension number confirm af gt Pick up the handset and dial the code 3212 gt If necessary enter a new destination extension If the operation has been carried out correctly you will receive a message that the service is enabled disabled and you will hear the confirmation tone gt Hang up Call forwarding no answer time call forwarding Settings and activation a i3 2 2 1 XIX XJ extension number confirm CS Pick up the handset and dial the code 3221 gt Dial the two or three digits indicating the number of the extension to which divert the calls If the operation has been carried out correctly you will receive a message that the service is enabled and you will hear the confirmation tone Hang up Note the extension must be enabled to use this service see Service activation at page 59 Deactivation 4 3 2 210 confirm c3 Pick up the handset and dial the code 3220 If the operation has been carried out correctly you will receive a message that the service is disabled and you will hear the confir
115. rnal call forwarding 4 X X telephone number Pick up the handset and dial the code 3581 AUXILIARY SERVICES Page 125 gt Dial the telephone number to which divert the call gt Dial to confirm If the operation has been carried out correctly you will receive a message that the service is enabled and you will hear the confirmation tone gt Hang up Note if you dial only the code 3581 the call will be forwarded to the last number entered Note the call will not be forwarded if the extension is engaged Deactivating external call forwarding Li GELO confirm gt Pick up the handset and dial the code 3580 If the operation has been carried out correctly you will receive a message that the service is disabled and you will hear the confirmation tone gt Hang up Autoset If the service is not enabled it allows setting call forwarding to the last telephone number entered or it will allow entering a new destination extension If the service is enabled it allows cancelling call forwarding G CFA 3 5 8 2 XX X telephone number confirm Pick up the handset and dial the code 3582 gt If necessary enter a new destination extension If the operation has been carried out correctly you will receive a message that the service is enabled disabled and you will hear the confirmation tone Hang up Page 126 AUXILIARY SERVICES DOORPHONE CALL FORWARDING
116. rnal calls 5 5 em e EORR Ee HS Call pick up uponowalting tone suren E EHE ET MER ME eri Selective call pick Up eu eet c eR NUR Ee HH tei ie desire Putting a call on hold internal calls essere Putting a call on hold external calls essere 110 Putting an external callon liold oro POTERIT ier 110 Putting an external call on hold and making an internal call 111 Putting an external call on hold and making a call over the other external line 111 Putting a second external line on hold sse 512 Alternated call back aant eere a nhe ope eb erede dps 113 Call transfer a2 oaea E ea ERE RC ROTE TTE SONG vases ath TENOR UE UR Te RO terere pus 113 Call transfer with permission uoce er ERRARE HG MERE quee 113 Automatic call transfet ue aeiae E e EEEa a QN PERPE ERE 114 Transferring a second external call 114 Call parking 115 Parking an external call avs Retrieving the parked external liie eerte tee PE ERR teer 115 Conterence ee eerte erede tite A VEEE restare he esee deese ode eis 116 Announcement over external amplifier Alarm clock Individual alarm 120 Daily lartri inentiennnsameiinn ina Brei nae nina bie a p d 120 Cancelling the alatis tote eec etc e RED M UR EO Re atria rx icone 120 bomi mra 121 Call forwatdings s iiic rae He eee eR ERE e XE Re ET
117. rs gt Place the main part of the lid back on and tighten the screw Connecting the external line gt Connect if present the external telephone line to the RJ45 RJ11 connector located in the lower part of Europa GSM LINE in the figure at page 16 Connecting internal telephones It is possible to connect the 41 and 42 extensions to the terminal board or to their respective connectors located in the lower part of Europa GSM m1 and 2 in the figure at page 16 Extensions from 43 to 46 need to be connected to the terminal board Connecting ST 600 Personal Phone system telephones Up to 6 system telephones can be connected to Europa GSM ST 600 telephones allow knowing the status of the external lines and the extensions making the use easier Moreover they are interfaceable with the PC INSTALLATION Page 19 When preparing the connection of ST 600 Personal Phone system telephones RJ11 sockets must be provided and wiring must be made with a 2 pair cable RJ11 6 4 plug ST 600 Pin 1 Segn Pin 2 Numbered Pin 3 terminal Pin 4 Segn When the extension is connected to the Europa GSM terminal board the first pair must be connected to the terminal marked with the number of the extension to be connected the second pair must be connected to the Segn terminals paying attention on the polarity If on the other hand the extension is connected to on
118. rsonal Phone system telephone deactivates the LCR function SC1 SC2 SC3 SC4 SC5 SC6 SC7 SC8 L1 GSM Lines Provider code L1 Assigning the lines to a service class Allows you to associate one or both the lines to a service class DEFAULT service classes 01 04 and 06 08 analogue line GSM line service class 05 GSM line analogue line e Cra service class line confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2177 Page 84 PROGRAMMINGS Dial the number of the service class from 01 to 08 gt Dial 1 analogue line 2 GSM line 8 analogue line GSM line 9 GSM line analogue line gt Wait for the confirmation tone and hang up Assigning a provider to a service class Allows you to assign the telephone provider code to a service class DEFAULT no provider code associated with a service class A CRO 2070 service class X DX iprovider code confirm Pick up the handset of the system administrator extension extension 41 Dial the code 21711 Dial the number of the service class from 01 to 08 Dial the the provider code max 6 digits Dial to confirm Wait for the confirmation tone and hang up E g to assign the provider with identification number 1055 to service class 3 dial 21711 03 1055 Note in the event Europa GSM is an extension of another
119. s Europa GSM is provided with 4 digital inputs All 1 All 4 which can be programmed as normally closed or normally open When ignition conditions occur opening or closing the contact Europa GSM will perform the associated action sequence or it will recall a profile The configuration of the digital inputs and of the actions following an alarm must be made via the remote programmer software Note recalling a profile by closing or opening an alarm input requires the automatic mode set during the Recalling a profile programming DEFAULT All 1 input upon closure of the contact sequence is initiated All 2 input upon closure of the contact sequence 2 is initiated All 3 input not programmed All 4 input upon closure of the contact the ABSENT profile is recalled Timer Europa GSM is provided with 8 programmable time events When the set date and time come the action sequence is initiated Action sequences must be assigned to time events via remote programmer software DEFAULT no set timer System events Europa GSM is provided with 3 system events absence of electric power supply restoration of electric power supply and discharged battery When these events occur an action sequence is initiated Action sequences must be assigned to system events via remote programmer software Page 144 AUXILIARY SERVICES DEFAULT absence of electric power supply if electric power supply is absent
120. se extension operations regarding e Incoming calls e Outgoing calls e Doorphone calls e Permitted dialling e Service activation e Enable the lines for external call forwarding e Enable doorphone call forwarding e Activate FAX recognition e Activate DISA service e Activate responder e Activate automatic operator OPA Page 38 PROGRAMMINGS e Record DISA Responder and OPA messages e Define filtre groups e Activate LCR e Set GSM options e Set the programming options via SMS e Remove messages from the SIM card e Configure the actuator relays e Associate functions to memory buttons of ST series telephones e Enable the external music source e Add numbers to the phonebook e Send information regarding outgoing incoming calls to a PC e Set the flash time of a non type approved telephone e Recall the PRESENT ABSENT and RELAX profiles Only via the remote programmer software connecting Europa GSM to a pc or to the remote programmer device you can e Set the duration and the recording quality of the messages e Set the voicemail e Set the system timer e Create action sequences e Setthe digital inputs e Set the timer to enable action sequences e Activate system events e Setthe relay timer PROGRAMMINGS Page 39 ACCESS TO PROGRAMMING Enabling programming Allows you to access the programming mode CRN 21912 X TX snstatzes password confirm RS
121. ssage and the confirmation tone and hang up Note by selecting AUTOSET Europa GSM inverts the status of the service Note the extension must be enabled to use this service see Service activation at page 59 CALL FORWARDING Allows forwarding the calls to your extension to another extension This service has three activation modes available AUXILIARY SERVICES Page 121 e Call forwarding all calls all calls are automatically diverted to the programmed extension e Call forwarding no answer time call forwarding the calls are diverted if the extension does not answer within 25 seconds e Call forwarding on busy user the calls are diverted if the called extension is engaged Note the extension that has activated the service can be called from the extension to which calls are diverted Call forwarding all calls Settings and activation panu XIX XX extension number confirm cu Pick up the handset and dial the code 3211 gt Dial the two or three digits indicating the number of the extension to which divert the calls If the operation has been carried out correctly you will receive a message that the service is enabled and you will hear the confirmation tone Hang up Note the extension must be enabled to use this service see Service activation at page 59 Deactivation i3 2 10 confirm Pick up the handset and dial the code 3210 If the operation has been car
122. ssword max 5 digits If the conversation has ended but the alarm hasn t the action sequence will continue Note contemporaneous alarms can be managed at the same time In the event both sequences present the same action at the same time one will be performed while the other will be queued Page 146 AUXILIARY SERVICES PHONEBOOK Calling a stored number E XIXfX to01 100 confirm Pick up the handset and dial the code 12 Dial the position in the phonebook in which the number to be called is stored If the line of the called user is free you will hear the call tone If not you will hear the engagement tone Conversation starts when the called person picks up the handset Note if the call is over a GSM line once the number to call has been dialled you can press replacing the ENTER button of cell phones to send the call immediately or you can wait for the call to be automatically forwarded as soon as the inter digit time has expired 10 seconds Note if the LCR system bypass mode to dial stored numbers is enabled on the extension originating the call you can make calls even in the absence of the necessary privileges Note if there is no number entered in the directory position you will hear a dissuasion tone AUXILIARY SERVICES Page 147 SUMMARY TABLES TONES Dialling tone 0 4 2 3 4 5 Indicates that Europa GSM is ready for dialling Dialling tone wit
123. tension cannot receive doorphone calls but can establish a conversation with the doorphone Another extension rings gt BEE gt Pick up the handset and dial the code 338 Conversation starts Initial situation 3 You are engaged in a conversation another extension rings or you hear the call waiting tone R 3 3 8 conversation ring AUXILIARY SERVICES Page 139 gt Press R to put the conversation in progress on hold gt Dial the code 338 Conversation with doorphone station starts gt Hang up to end the conversation with the doorphone The telephone rings return call Pick up the handset to retrieve the conversation previously put on hold Note the duration of a doorphone call is 25 seconds starting from the moment when the call button is pressed DOOR OPENING COMMANDS Europa GSM is provided with 5 actuator relays In presence of a traditional doorphone board relays 4 and 5 will automatically assume the door opener function Door 1 and Door 2 respectively Manual door opening This function allows activating the door opening contacts separately with different codes Initial situation 1 Extension in idle state door confirm Pick up the handset and dial the code 33 Select the number of the desired door 5 Door 1 6 Door 2 If the operation has been carried out correctly you will receive a message that the service is enabled and you will hear the confirmation tone
124. tered after having pressed 1 2 button allows enabling a relay for 1 second programmable The index of the relay must be entered after having pressed 2 6 button turns the handsfree of an extension on The extension number must be entered after having pressed 6 button allows remote access to programming The installer password must be entered after pressing PROGRAMMINGS Page 75 Assigning a menu to a line This procedure assigns an OPA menu to a line for each profile Note to carry out this procedure the menus must be appropriately programmed see following paragraphs CFA 2U k66 profile line menu confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 2166 gt Dial 0 PRESENT profile 1 ABSENT profile 2 RELAX profile 3 for all three profiles gt Dial the line number 01 analogue line 02 GSM line 11 VIP1 line 12 VIP2 line 13 VIP3 line 14 VIP4 line gt Dial the index of the menu to be assigned 1 10 gt Wait for the confirmation tone and hang up Note the value 99 can be entered as line in order to assign the same menu to all six lines OPA programming Allows the activation of the OPA service over each line DEFAULT not enabled over any of the lines and for any of the profiles CFA 2U 6o DU iprofile XIX 11nes Cm Xliactivation confirm gt Pick up the handset of the system adm
125. the ending hour two digits and minutes two digits of the weekly time band Dial the digit referring to the profile to be used during this time band 1 ABSENT 2 RELAX Wait for the confirmation tone and hang up E g to set the weekly time band from 18 15 on Friday to 08 00 on Monday with RELAX profile dial 2011 5 1815 1 0800 2 Deactivating E Cm CFA i240 1 0 confirm Pick up the handset of the system administrator extension extension 41 Dial the code 2010 Wait for the confirmation tone and hang up PROGRAMMINGS Page 51 NUMBERING Extension numbering This function allows assigning a conventional number to an extension flexible numbering Conventional numbering varies between 40 and 499 DEFAULT numbering goes from 41 to 46 and corresponds to the position of the terminals on the device A Cri 2U 4 XIX extension connection 400 xX conventional confirm V NON ON V v Pick up the handset of the system administrator extension extension 41 Dial the code 214 Dial two digits between 01 and 06 indicating the extension connection Dial the code 4 Dial the digit or the two digits corresponding to the extension numbering to be assigned Dial to confirm Wait for the confirmation tone and hang up Note extension numbers must imperatively start with 4 Note the same number cannot be assigned to more than one extension Note if you set
126. tions can be both over internal line both over external line or one over the internal line and one over the external line Initial situation Conversation in progress over a line internal or external and conversation on hold over the other line internal or external R 0 Dial R followed by 0 to switch from one conversation to the other Note it is possible to continue indefinitely Note the external line you are connected to can be transferred at any time CALL TRANSFER Allows you to transfer an external call to another extension Call transfer can be done with or without permission Call transfer with permission Allows transferring an external call to an extension after asking for permission Initial situation Conversation in progress over the external line R XD 00 extension number conversation gt Press R to put the external line on hold gt Dial the two or three digits indicating the number of the desired extension gt Establish the internal conversation gt Hang up to transfer the external call to the extension SERVICES Page 113 Automatic call transfer Allows transferring a call to an extension automatically without asking permission Initial situation Conversation in progress over the external line R XX XJ extension number gt Press R to put the external line on hold Dial the two or three digits indicating the number of the desired ext
127. to use the L C R system Page 106 SERVICES when enabled 81 to manually access the analogue line if present 82 to manually access the GSM line Dial the number of the desired subscriber If it is free you will receive a call tone If it is engaged you will receive an engagement tone The conversation will start when the called person will pick up the handset Note as for the GSM line once you ve dialled the number you can either press the button which replaces the ENTER button of the cell phones to send the call immediately or you can wait for the call to be automatically forwarded as soon as the inter digit time has expired 10 seconds Note if you do not start dialling within 10 seconds from engaging the external line the extension is encapsulated the user will receive a dissuasion tone and will have to hang up in order to make the call Note if the extension is not enabled to use an external line and tries to access it manually a dissuasion tone will be received Note dialling is not delayed when L C R service is enabled Note when L C R service is enabled and you dial 0 to engage the external line you will receive a modulated dialling tone L C R tone Note selecting the external line manually will exclude the L C R service SERVICES Page 107 Incoming external calls Allows the extensions to answer calls from external lines This service can be customised for each extensio
128. trator extension extension 41 Dial the code 2031 Dial the starting hour two digits and minutes two digits of time band 2 Dial the ending hour two digits and minutes two digits of time band 2 Dial the digit referring to the profile to be used during this time band 1 ABSENT 2 RELAX Wait for the confirmation tone and hang up Deactivating time band 2 he 2101310 confirm gt gt gt Pick up the handset of the system administrator extension extension 41 Dial the code 2030 Wait for the confirmation tone and hang up Note itis not mandatory to set both time bands Note in the event the two time bands overlap the last activated time band has the priority Page 50 PROGRAMMINGS Weekly time band Allows you to set a period of the week during which Europa GSM can automatically activate a profile between ABSENT or RELAX DEFAULT disabled Activating A Cen LUU DJ ssec day XIXIXIX start hour and minutes Kena day XIXIXIX ena hour and minutes X iprofile confirm gt gt Pick up the handset of the system administrator extension extension 41 Dial the code 2011 Dial the digit corresponding to the starting day of the weekly time band 1 Monday 7 Sunday Dial the starting hour two digits and minutes two digits of the weekly time band Dial the digit corresponding to the ending day of the weekly time band 1 Monday 7 Sunday Dial
129. ts telecommunication terminals and the mutual acknowledgement of their conformity Compliance with the above mentioned requirements is certified by the C mark DESIGNED USE OF THE DEVICE This device has been designed to be used in connection with PSTN and GSM SUMMARY TABLES Page 153 EUROPA GSM 21 11 2012 edition
130. utomatic engagement of the external line Suffixes 2 Hold call back for decadic telephones R Hold call back flash for multifrequency telephones R7 Conference RO0 Alternated call back TECHNICAL SPECIFICATIONS System capacity Analogue external lines 1 GSM lines 1 External conversations at the same time 2 Local conversations at the same time 2 Total conversations at the same time 4 2 internal 2 external Number dialling capability 1 Telephone sets 6 System telephones up to 6 Fixed line emergency telephone N 41 GSM line emergency telephone with operating batteries N 42 SUMMARY TABLES Page 151 Power supply Power used 30 W Mains voltage 230V 6 10 Emergency batteries 2 rechargeable 7 2 V NiMH Battery duration in stand by 5 hours Battery duration during conversation 30 minutes Emergency external power supply 12 V 500 mA Signalling system Impulse ratio 60 40 10 Impulse frequency 10Hz 10 Decadic or DTMF dialling over extensions and external lines Tone generator 425 Hz 25 Hz Tone generator 350 Hz 15 Hz DTMF receiver generator FSK Modem Other features Phonebook 100 numbers Buffer for 80 calls System clock Optional doorphone board for connecting traditional doorphones 4 1 ringer inputs 2 speech input 1 Programmable relays 5 relays n 1 2 3 up to 800mA absorption at 24V relays n 4 5 up to 10A absorption at 24V Configurable digital outputs 4 Tampe
131. v Pick up the handset of the system administrator extension extension 41 Dial the code 269 Dial the message index from 01 to 30 from 01 to 32 for playback Dial 0 to record 1 to play back Press the R flash button or hang up to end the procedure Note recording can be performed only for non protected messages with a set duration other than 0 Note once exceeded the maximum recording time you will hear a confirmation tone Note to end the recording procedure before the end of the set time press R or hang up PROGRAMMINGS Page 69 Note compound messages 31 and 32 can only be played back In order to customise them it is necessary to record the single messages Message protection Allows activating deactivating protection on message recording A protected message cannot be recorded DEFAULT messages from 01 to 10 are protected except for message 5 CFA message activation confirm gt Pick up the handset of the system administrator extension extension 41 Dial the code 269 Dial the message index 01 30 Dial the code 8 Dial 0 to DISABLE protection 1 to ENABLE protection Wait for the confirmation tone and hang up Note protection activation can be made only for messages with duration other than 0 VV V Vv v RESPONSE SERVICE This service automatically responds to incoming calls which the operator cannot answer to in that moment by sending a courtesy
132. vanced configurations can also be recalled with a single programming code and can be customised via programming codes e ADVANCED HOME for home installation e ADVANCED OFFICE for office installation e EXPERT USER generic configuration to be customised Advanced Home The ADVANCED HOME configuration provides for the automatic engagement of the external line for all extensions it is not necessary to dial 0 outgoing premium service call barring e g 144 166 899 PRESENT profile the incoming calls will make all the telephones ring ABSENT profile the incoming calls will make all the telephones ring call forwarding towards a number to be programmed is enabled for incoming doorphone calls call forwarding towards a number to be programmed is enabled for incoming external calls the voicemail service is enabled on extension 41 ten 20 second messages RELAX profile the incoming calls except for the VIP calls will make extension 41 ring only the voicemail service is enabled on extension 41 ten 20 second messages Moreover through the configuration code it is possible to establish whether the incoming calls make all the extensions ring or only the first three the criterion of line use to make external calls the district telephone code Page 44 PROGRAMMINGS Advanced office The ADVANCED OFFICE configuration provides for outgoing premium service call barring e g 144 166 899 P
133. xtension 41 Dial the code 200 Dial the installer password max 5 digits Dial the code 5 In order to define the extension setup dial 0 Unlimited extension setup all extensions ring upon incoming calls no dialling filtre activated except for premium service numbers 1 Limited extension setup only the first 3 extensions ring upon incoming calls no selection filtre activated except for premium service numbers on the first 3 extensions while the other 3 extensions are enabled to make local calls only Inorder to define the criterion of line use dial 0 GSM line use only 1 LCR Least Cost Routing default GSM cell phone numbers analogue phone numbers 2 Preferential use of the analogue line 3 Preferential use of the GSM line Dial the code 0 Dial the digits of the local telephone code max 5 digits Dial to confirm Wait for the confirmation tone and hang up VV V ON VV VV Advanced office default configuration G CFA 21010 X eat t de password 6 extension setup KXicriterion of line use X oastesus line FAX setup K Kaocai telephone code confirm gt Pick up the handset of the system administrator extension extension 41 gt Dial the code 200 gt Dial the installer password max 5 digits Page 46 PROGRAMMINGS gt gt gt Dial the code 6 In order to define the extension setup dial 0 No administrator extension all extensions ring at incomi

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