Nokia Lumia 800 RM-801_819 Service Manual L1L2 - Nokia-X
Contents
1. Note Charged battery is man datory e Transceiver with embedded battery On Device Diagnostics Tool ODDT The ODDT is an app for performing basic device hardware troubleshooting at Nokia Care Points The ODDT is not visible on retail phones and it is intended only for use by trained personnel at Nokia Care Points Alarms To install the ODDT VE Calculator 1 Enter 634 on the on screen keypad 2 Diagnostics app appears in Apps list Calendar To remove the ODDT 1 Tap and hold Diagnostics 2 Tap uninstall ansfer Note always uninstall the tool before returning the phone to the ef Diagnostics consumer For more information on using the ODDT see KICS TR2816 5 AME Help How to Internet Explorer 2011 Nokia Confidential All Rights Reserved Service Manual Level 1 and 2 Nokia Care Nokia Lumia 800 Phone reset Academy RM 801 RM 819 Version 2 0 Hardware reset If the phone hardware is jammed you should first recommend that the consumer performs a hardware reset The hardware reset does not reset the Windows Live ID or remove any consumer data Because the consumer cannot remove the battery to reset the phone the phone has a special electronic circuit which cuts the phone power when the power key is pressed for 10 seconds To perform the hardware reset press the Power key and hold it for 10 seconds The phone screen will turn black phone is off Then2. m y E Unscrew the two Torx size 5 screws Insert the unibody opening tool SS 282 to the shown place and lever up the top left corner of the WINDOW FRAME Release the left side of the WINDOW FRAME by sliding the SRT 6 to the direction shown Start from the top end of the device While releasing the WINDOW FRAME be careful not to damage the BODY ASSEMBLY 4 Release also the right side of the WINDOW FRAME by sliding the SRT 6 to the direction shown Start from the top end of the device NUM am N Y Y 1 i hh E A 11951 14313113 5 01 M E D Pull the WINDOW FRAME gently to the direction shown to release the three remaining clips holding it AN nis nu E 1 Turn over the WINDOW FRAME as shown While turning the WINDOW FRAME be careful not to damage the two shown flexes Use the SS 93 to open the DISPLAY connector While opening the connector be careful not to damage it or nearby components i z TA T MS E i E SIEG ni ve es A edu TU LUE mh en in bns qmd Use the sharp end of the SS 93 to open the PROXIMITY connector While opening the connector be careful not to damage it or nearby components The WINDOW FRAME can now be separated ow MCN T D UN OUT VIS a m 7 Remove the PROXIMITY flex by pulling it w
3. Press it gently from the shown places with the 93 Be careful not to damage the springs o Place the CAMERA so that the guiding pin is aligned correctly M ape PERATA wd ous pov a i 72 9 m i mu Press the CAMERA to its place gently with the SS 93 Remove the EARPIECE from its packaging with tweezers Place the EARPIECE to its place and gently push to attach it Place the EARPIECE BOOT with tweezers and press it gently to attach it to the EARPIECE Push in the top part of the ENGINE BOARD to the BODY ASSEMBLY as shown Check that the USB connector is correctly aligned Lower down the bottom end of the ENGINE BOARD Be careful not to damage the three shown connectors 93 to connect the three shown connectors Be careful not to damage the connectors or any Use the SS components nearby Remove the BATTERY SPONGE protective tape s Nm re AME omm S wl t Carefully attach the BATTERY SPONGE to the BATTERY connector as shown Check that the BATTERY SPONGE is aligned correctly Insert the BATTERY to the battery compartment bottom end first b Connect the BATTERY connector with the SS 93 Be careful not to damage the connector or components nearby Place the bottom end of the CHASSIS to the BODY ASSEMBLY as shown and lower down the top end of the CHASSIS Eu BETIA DIL SU E Y i HA TRITT ah
4. SS 93 Be careful not to damage the connector or any nearby components Lift up the ENGINE BOARD from the bottom end Carefully pull out and remove the BODY ASSEMBLY x Release the EARPIECE with the dental tool Be careful not to injure yourself or the ENGINE BOARD wit the sharp end of the dental tool r te ET os EUM i e ti SINE SES A 209 Place the 55 210 on top of the CAMERA and push down the metal sheets to unlock the camera retaining clips Lift up and remove the CAMERA 1 1 3 E AA NN SAE hs B x w MR bik 1 m i Ly VLA 1 2 8 wy if d Use tweezers to remove the FLASH BOOT Be careful not to damage the ENGINE BOARD or the two pins while removing the FLASH BOOT Do not use the FLASH BOOT again Discard it The Nokia Lumia 800 disassembly procedure is complete END OF DISASSEMBLY 2011 Nokia Ai L E j pi Ed d k i kh k Fa m n 8 n jij Mi a ou TRAE Assembly steps For assembling you need the Nokia Standard Toolkit version 2 o 5 5 O g 2 o Oo 3 ET Cre gt 4 gt lt URZ 0 a A Ed N V4 gt Remove the protective tape from the FLASH BOOT Place the FLASH BOOT as shown to the ENGINE BOARD
5. press the Power key to turn on the phone Software operating system OS reset The software operating system OS reset returns the phone to its out of the box state Note that this procedure erases all consumer data Always first try to perform a hardware reset Option 1 About menu Use this option if the consumer knows the lock code This option warns the consumer about data loss Tap Settings gt About gt reset your phone SETTINGS about Get help http www nokia com support pp Terms of Use Privacy Statement 43 Ro LI orporal ern pum your phone Option 2 Hardware key combination Use this option if the phone is locked and the consumer does not know the code Note no warning about data loss Do not advertise this feature to consumers Follow next steps to perform OS reset with phone keys Step 1 Make sure the phone is turned Off Press and hold the Volume down Power and Camera keys Step 2 When the phone vibrates release the Power key Step 3 Keep holding the Volume down and Camera keys for another 5 seconds and then release the keys Step 4 The phone will reset and boot up automatically MORK LA 2011 Nokia Service Manual Level 1 and 2 Nokia Care Nokia Lumia 800 Version history Academy RM 801 RM 819 Version 2 0 Version Date Description 26 10 2011 First published version 2 0 11 11 2011 Added Exploded view Disassembly steps Disas
6. 25 SHIELDING COVER 7 8 THERMALPAD 10017 p 10022 J SHIELDING COVER 1 T 10019 SHIELDING COVER 8 FLASH BOOT 10016 10026 CAMERA MODULE 10030 BODY ASSEMBLY A I0031 10036 L3 SIDE KEY FLEX 10031 AV FLEX j 10032 TYPE LABEL 2 10027 ANTENNA 10034 10033 BODY 10036 FLASH MODULE 10035 Only available Not reuseable Repair swap as assembly after removal only in level 3 2011 Nokia Confidential All Rights Reserved Service Manual Level 1 and 2 Nokia Lumia 800 RM 801 RM 819 Version 2 0 For disassembling you need the Nokia Standard toolkit version 2 You will also need the camera removal tool SS 210 and the unibody opening tool SS 282 Protect the DISPLAY with protective film A tig 2 EL AA x gt r MT qi i s FP P Athenee i Mf Wh 4 7 ORN TP ITI JT Mil F F Pull the SIM DOOR to the direction shown to open it Remove the SIM DOOR PLA a 1111 etal Ne San SEM ean mi e F PER A ele S PAREM hee WF utr ar uo fo d QE Hh ara Pull out and remove the USB DOOR Do not use it again Discard it 4111 LN Mn aia ees aci i E 1 1 1 MW um du ia et Ht i PL s Lt eres es SAR pel aot Jao pS oe F
7. Nokia Care Academy Service Manual for L1 and L2 Nokia Lumia 800 RM 801 RM 819 Key features Windows Phone Mango operating system Large 3 7 OLED ClearBlack screen Check the repair Best instant social experience policy before Sync store and share media files performing any Fast browsing with IE9 mechanical repair on Service Level 1 amp 2 O RR Exploded view Disassembly steps Disassembly video Assembly steps Assembly video Service devices Service concept Phone reset 2011 Nokia Confidential All Rights Reserved Service Manual Level 1 and 2 Nokia Care Nokia Lumia 800 Exploded view Academy Version 2 0 DISPLAY ASSEMBLY A 10004 10005 DISPLAY 10004 WINDOW FRAME 10005 ALS PROXIMITY FPC 10006 SCREW O sz 5 M1 4 X 1 7 SCREW TORX 10003 SIZE 5 M1 4 X 3 6 10007 CHASSIS 10008 5 N BATTERY SIM DOOR 10009 10002 T USB DOOR 10001 LIGHT SWAP PACKAGE BATTERY SPONGE 10010 A 10011 10029 13 RUBBER 10014 RUBBER cx ak RUBBER w 10012 RUBBER EARPIECE BOOT 10015 scis e p SHIELDING COVER 4 EARPIECE T d 10021 10029 THERMAL PAD nis 10018 ig 8 SHIELDING COVER 2 pz 10020 LIGHT SWAP PWB 10011 THERMAL PAD 10018 THERMAL PAD THERMAL PAD 10023 100
8. ith fingers Do not use it again Discard it Unscrew the six Torx size 5 screws in the order shown Do not use them again Discard them gi e Carefully pull the BODY ASSEMBLY to the direction shown to release the left side of the CHASSIS Pull the CHASSIS to the direction shown to remove it r F 258 T R a M PNIS Fi jy Pi Vlr r A ms Pi ur har tur HE r DUE fie Hil a Fr oy he MAD i di Lift up the BATTERY from the battery compartment Use the SS 93 to open the BATTERY connector Be careful not to damage the BATTERY connector or the components nearby P ul A ia T aree pin ME Ru n 7 Ry id The BATTERY can now be separated A a TM 2 Har a iir Cn p tmm a PD E P Saa PU iN e m o eat pi TN eth ee a a i Ys m L3 ik i E n E VM LP ort JM V Mea LI i 7 f RY i MR ny Open the shown connector with the SS 93 Be careful not to damage the connector or any nearby components 3 EL D met 5 Open the shown connector with the SS 93 Be careful not to damage the connector or any nearby components i CN A Bae Wa rha E i iak ea koa oe it 1 Th wh in NS kh ENS NN a oA Open the shown connector with the
9. lume keys the power key and from the camera key Remove the BODY ASSEMBLY protective film Remove the CAMERA protective film The Nokia Lumia 800 assembly procedure is complete END OF ASSEMBLY 2011 Nokia Service Manual Level 1 and 2 Nokia Lumia 800 Service devices RM 801 RM 819 Version 2 0 CA 101 Service cable AC 16 Travel charger SS 210 Camera removal tool Nokia Standard Toolkit v2 For more information refer to the Service Bulletin SB 011 on Nokia Online Supplier or manufacturer contacts for tool re order can be found in Recommended service SS 282 Unibody opening tool equipment document on Nokia Online 2011 Nokia Confidential All Rights Reserved Nokia Care Academy Service Manual Level 1 and 2 Nokia Care Nokia Lumia 800 Product controls and interfaces Academy RM 801 RM 819 Version 2 0 1 Nokia AV 3 5 mm connector 2 Micro USB connector 3 Micro SIM card holder 4 Earpiece NOKIA 5 Ambient light amp proximity sensor 6 Touch screen 7 Back key 8 Start key 9 Search key 10 Microphone 11 Loudspeaker 12 Camera flash 13 Camera 14 Volume keys 15 Power Lock key 16 Camera key 2011 Nokia Confidential All Rights Reserved Service Manual Level 1 and 2 Nokia Lumia 800 Service concept RM 801 RM 819 Version 2 0 Nokia Care Academy Flashing concept Service software
10. sembly video Assembly steps Assembly video and Service devices 2011 Nokia Confidential All Rights Reserved
11. ut TEF T r y LE th 4 1 re 1 1 71 Li Press the CHASSIS gently so that it snaps to its place 2 4 p Tighten the six Torx size 5 screws to the torque of 12 Ncm in the order shown Place the PROXIMITY FLEX as shown Activate the PROXIMITY FLEX adhesive by pressing from the shown places gently with the SS 93 Be careful not to damage the PROXIMITY FLEX Hold the WINDOW FRAME as shown and connect the PROXIMITY connector and the DISPLAY connector with the SS 93 Be careful not to damage the connectors X P d Ur Lower down the bottom end of the WINDOW FRAME and push it to the BODY ASSEMBLY as shown NEN sa hah Press the WINDOW FRAME from all sides to attach it to the BODY ASSEMBLY Start from the right side of the device T ar XL a 1 1 iur E t x LA ry nl Remove the protective film from the top end of the device 9 herr Fr priua li F hel min iy pp s 1 ERE Tighten the two Torx size 5 screws to the torque of 9 Ncm in the order shown man WV F r r jn Hole so that it does not bend Push the USB DOOR into its place Hold the USB DOOR firmly when pushing it in Push the SIM DOOR in and close the USB DOOR Remove the DISPLAY protective film Remove the protective film from the vo
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