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User Guide - deltamedia.hr

1. Select Help gt LaunchPad Help from the main menu to open the mai Contents list or search for a particular topic Click on a Help button Some BGAN LaunchPad dialog boxes have I help for the particular area you are working on Click on the Support icon to open the Support tab shown below Using Services Using Support Using Diagnostics Viewing BGAN Properties 1 LOGAN LaunchPad Help xiting and Resetting Recommended Anten Nearest city Oslo Local time 12 56 BGAN offline support sing Profile Manager sing Nera WorldSet BGAN LaunchPad Help Contact y echnical Data PA a for gener echnology Overviews E Standard Data con Quick Start Wizard Send eme Ready for Phone K3 il m Nera WorldPro1000 1010 OPERATION conT D Terminal log IO BGAN LaunchPad Terminal BGAN services Update Help BG AN Properti es 7222222222222227 ANA 7 Event log file Click Display to list terminal events BGAN T inal Log File M t erminal Log File Managemen The last 100 events are stored Network lag File Terminal log file Exit BGAN LaunchPad Ctrl X Select BGAN terminal log file Registration status The list can be saved to file Retrieve all lines of log file You are registered with Inm Registered i T Number of lines to retrieve from Longitude 10 29 E Ne
2. 41 PORT AOU t 42 Muiti US CROP PI iran tance coe 44 Data connection VIG USB 45 Use this connection together with Inmar sat LaunchPad or make a Network Conne TON OVA VOU T ria AS Installing USB drivers in 45 CONNCCUIS Pj o NP TIR Communication via Bluetooth 46 Enabling Bluetooth using BGAN LaunchPad 47 Enabling Bluetooth with AT commands using EU E N E E 47 Enabling Bluetooth using Nera WorldSet 47 Indication on Nera WorldPro 47 Tenovis Bluetooth handset sss 48 WorldPro WEB CMM E rain iii 50 BGAN LaunchPad serrano cata 51 SIC E TA 51 C 0434 IC 6200A 1077 30 FCC ID TSF107 730 ES D gt me The Nera WorldPro terminal fully complies with the R amp TTE directive Thrane amp Thrane Norge AS 200 Nera WorldPro1000 1010 General The Nera WorldPro satellite terminal is a small light weight satellite terminal providing transmission via Inmarsat s BGAN broadband data and voice service The Inmarsat BGAN system can be compared with the 3G Mobile network for cellular phones The terminal can be separated into two parts so users can choose between indoor and outdoor use with no need for an additional external antenna Combined with the Nera WorldSet for voice source it is ideal for users who need to set up a complete broad band mobile office in frequently changing locations Voice and data con
3. Select il Indication on Nera WorldPro Check that the Bluetooth indicator on the Nera WorldPro lights yellow Y bgan inmarsat Activate Dig Battery EA Signal Bluetooth Message OPERATION coNT D ustRGUDE A Tenovis Bluetooth handset 4 Enter the passkey O O 0 0 default and select Enrol ment by pressing the right softkey How to establish connection with Nera WorldPro the first time 5 Connection established successfully see below 1 To switch on press and hold the right softkey a few seconds 6 To switch off press and hold the left softkey a few seconds 2 Search all devices by pressing the left softkey 3 Device details appear in the display The Nera WorldPro is recognized as e g NERA GW03487 where the last five digits match the terminal IMEI number Press Enrolment 48 Nera WorldPro1000 1010 A usercue OPERATION cont p Nera WorldPro1000 1010 o OPERATION coNT D usercuine A WorldPro WEB MMI 2 Enter the SIM PIN code and press the Enter Pin The WorldPro1010 terminal provides an Ethernet button interface which can be used for data communications 3 Select Data Connections menu item on the web as well as a Web interface for configuration of the MMI page You may store three different data connec terminal tion configurations Normal Alternative1 and Alterna tive2 For most cases only one configuration Normal 1 Simply enter th
4. y bgan inmarsat RADIATION WARNING High levels of radio frequency radiation are considered health hazardous Although no single value of safe radiation level has been agreed upon by all countries the American National Standards Institute ANSI LEEE C95 1 1992 recommends that people should not be exposed to radiation stronger than 1milliwatt per square centimetre at the frequencies used in the Nera WorldPro terminal Accordingly the operator of the terminal should ensure that the area extending ANTENNA RADIATION 0 5 metre from the front of the antenna be kept clear of personnel when the ter minal is transmitting SAFETY DISTANCE 0 5 METRE IN FRONT OF ANTENNA OBTAINING LICENSING FOR INMARSAT TERMINALS Under rights given under ITU Radio Regulations local telecommunications administrations establish and enforce national rules and regulations governing types of emissions power levels and other parameters that effect the purity of signal which may be radiated in the various frequency bands of the radio spectrum To legally operate an Inmarsat terminal it is necessary to obtain permission from the local telecommunications regulatory authorities of the country you are operating within Using your terminal in any country without per mission causes you to run the risk of confiscation of the terminal or legal action from local authorities Normal practice for taking telecommunications into another country is to apply for a licens
5. Nera WorldPro1000 1010 Setting up problem 1 The indicators do not light Up 2 The Nera WorldSet display freezes or stays completely blank 3 SIM not installed 4 Message indicator blinks yellow 5 No GPS Not registering with network Signal indicator lights red Probable cause The Interface Unit is not switched ON Power is not connected Battery is not installed The handset cord is not connected or damaged Message indicator blinks red SIM PIN needs to be entered GPS alarm or GPS not received Nera WorldPro1000 1010 APPENDIX C TROUBLESHOOTING Action Press Activate button for 1 5 secs e Check that the power adapter is properly connected use any DC source in the range 10 8 15 6 V eCheck that the handset cord is properly connected and inspect the cord Uses the RJ45 pins 3 4 5 and 6 only Disconnect cord from Interface Unit and connect it again Insert SIM card Must be a G3 SIM USIM provided by an Inmarsat DP SP e Read alarms in BGAN LaunchPad or Nera WorldSet eCheck SIM card installation orientation With SIM card installed a SIM PUK code is required Use Nera WorldSet or BGAN LaunchPad to enter PIN e Wait up to 5 minutes The GPS may use up to 5 minutes if Nera WorldPro has been upgraded with new terminal SW or the stored GPS time stamp is too old If not the case GPS will report new stored GPS to BGAN LaunchPad and Nera WorldSet display when GPS
6. Activate lm DA Battery Signal Bluetooth Message Bluetooth indicator e Bluetooth radio disabled when off green when PC or Bt handset is connected steady yellow when Bluetooth enabled with no Bt device connected flashes green when waiting for user to send passkey initially Nera WorldPro1000 1010 Enabling Bluetooth using BGAN LaunchPad Rev 2 4 0 and above BGAN LaunchPad 2 4 0 ISDN Interface Settings Bluetooth Interface Settings Audio and Lights 12 Change PINs Require PINs i VW Reset to Factory Default 12 Active Alarms File Terminal BGAN services Update Help Ro Current PC Terminal Interface fa e lt Text 0 Usage Configure Bluetooth Interface f RO O Services Support Default Passkey General Bluetooth Access Enable Disable Device Name NERA GYY Discoverability Mode Enable O Disable Enabling Bluetooth with AT com mands using HyperTerminal AT command AT WNERADEVINT BT n n 1 Bluetooth ON n o Bluetooth OFF Nera WorldPro1000 1010 OPERATION cont p Enabling Bluetooth using Nera WorldSet i n 0 About H 1 Call control 2 IP Quality of Service 3 Bluetooth 4 USB Select m Bluetooth 1 Turn Bluetooth on 2 Search for Devicel 3 List Paired Devices 4 Change Terminal Num 5 Security Settings
7. Background data 5a D connected j 3 f Terminal is online Hd Disconnect Connect Connect Standard Streaming 32 Streaming 64 ES Streaming 32kbps Streaming 64kbps View all Data connections on terminal Advanced i Help a ie WorldPro 1000 Standard Data connection open MiG BRE p E A Ready for Phone Text and Data DI E a DEI 100 mE baan inmarsat A mana E PU re 43 Connected to network pe ee Standard background data transmit upto 240 kbps receive up to 384 kbps Nera WorldPro1000 1010 USER GUIDE OPERATION conT D LaunchPad help D BGAN LaunchPad File Terminal BGAN services Update Help zi Launchpad Help O BGAN Help Quick Start Guide Terminal Manual Product Support Diagnostic Report Using BGAN LaunchPad Help About LaunchPad Ed BGAN LaunchPad Help is designed to help you getthe most out of your BGAN terminal and BGAN services Illustrated help files explain how to aA set up your BGAN terminal and how to use BGAM LaunchPad to configure and manage your BGAN terminal and set up and control BGAN services such as data phone and text Registration status You are registered with Inmarsat Registered 11 04 2nd jan 06 How to Get Help E e Latitude 50 52 N There are several ways to get help when using BGAN LaunchPad Security and Control Longitude 10 20 E
8. Nera WorldPro1000 1010 A usercue APPENDIX A SYSTEM OVERVIEW coNT D 70 001 55 00 see1Bag spmne YON e e e 30 00 25 00 20 00 15 00 10 00 5 00 0 00 5 00 10 00 15 00 20 00 25 00 30 00 East Longitude Degrees Figure A 3 BGAN Satellite Access Station Europa for IOR and AOR satellite Nera WorldPro 1000 1010 EE APPENDIX A SYSTEM OVERVIEW coNT D ustRGUDE Q Communication path Pe 0 4 0x o P Recognized using e S APN Access Point Name of stored on your SIM card o t DP e Distribution sf Partner E ws SP Service Nera WorldPro1000 Provider o SAS e Satellite Ys Access i Station ie Mobile network Nera WorldSet _ E ne delay 0 25 second EN E Nera WorldPro1000 1010 AC Alternating Current AOR Atlantic Ocean Region West F2 53 West APN Access Point Name Azimuth horizontal direction angle between north and e g the direction to the satellite Bit rate the number of bits transmitted per second bps Bluetooth Wireless computer interface Bps Bits per second BGAN Inmarsat Broadband Global Area Network mo bile communications service providing simultaneous voice and data BT Bluetooth CBR Constant Bit Rate CHV2 higher access level on the SIM card CS Circuit Switched service DC Direct Current Dongle Bluetooth device that connects to the PC DP Distribution Partner DSP Digital
9. This Agreement strictly prohibits End User from i copying the Run Time Module except for archive purposes consistent with the End User s archive procedures ii transferring the Run Time Module to a third party apart from the Target Application iii modifying decompiling disassembling reverse engineering or otherwise attempting to derive the Source Code of the Run Time Module iv exporting the Run Time Module or underlying technology in contravention of applicable U S and foreign export laws and regulations and v using the Run Time Module other than in connec tion with operation of the Target Application Furthermore the End User shall observe that i the Run Time Module is licensed not sold The Supplier and its licensors retain ownership of all copies of the Run Time Module ii all implied warranties including without limita tion the implied warranties of merchantability fitness for a particular purpose title and non in fringement shall be disclaimed iii liability for any special indirect punitive inciden tal and consequential damages are excluded and iv any further distribution of the Run Time Module shall be subject to the same restrictions set forth herein With respect to the Run Time Module Wind River and its licensors are third party beneficiaries of the End User License Agreement and that the provisions related to the Run Time Module are made expressly for the benefit of and are en
10. p 3 If USB connection is required Nera USB drivers must be installed in the PC prior to connecting to the USB cable between the PC and Nera WorldPro see USB drivers previously in this manual 4 if Bluetooth connection see the Connect to PC via Bluetooth application guide 5 switch ON Nera WorldPro 6 Start the BGAN LaunchPad program by clicking Start gt Programs gt BGAN LaunchPad If necessary aid LaunchPad to connect to your Nera WorldPro Updates The BGAN LaunchPad enables you to update the soft ware via a network Click Update on LaunchPad to initiate software up grade Since an upgrade patch may amount to several mega bytes it is advisable to perform the update when con nected to a terrestrial broadband network BGAN LaunchPad is also available for Apple Mac and Linux Nera WorldPro1000 1010 OPERATION coNT D Overview Satellite Data Phone pointing connection book aid setup a BGAN LaunchPad File Phone Registration status You are registered with Inmarsat Registered 08 57 18 10 05 59 52 N 10 29 E Information only Not your exact position but if city is selected satellite pointing guidance Is available Latitude Longitude Mearest city Oslo Local time 08 59 Status J Connected to WorldPro 1000 SY Battery GPS status Register status and status available services Read Data and call Distribution Help and write duration Partner service SMS in
11. 10secs or remove battery e Verify correct voltages to the terminal 10 8 15 6 VDC e Download new software from the Nera website preferably done by a Nera Regional Service Centre e Terminal in software upgrade mode To exit the upgrade mode switch OFF the terminal and switch it ON again e Download new software from the Nera website preferably done by a Nera Regional Service Centre Nera WorldPro1000 1010 APPENDIX C TROUBLESHOOTING cont p Setting up problem Probable cause Action 11 Logging into the system fails Signal indicators switch to Check that the SIM card is installed red after login attempt e The terminal is black listed IMEI number e The SIM card is black listed IMSI number Nera WorldPro1000 1010 APPENDIX C TROUBLESHOOTING cont p Problems connecting to PC 1 Nocontact with modem using USB 2 Cannot find Network Connection Probable cause Action Wrong setup of USB driver Check cable connection e Disconnect USB cable and reconnect On PC open Phone and Modem options and check whether USB Modem driver is connected to COM port If not Alt A 1 Remove Modem in Phone and Modem options Nera Dual Port1 Port2 2 Run the Nera USB wizard 3 Reconnect the Nera WorldProterminal 4 Follow the New Hardware Wizard in Windows Click next and repeat procedure 3 times Nera Dual Port Control port 1 2 Alt B 1 Remove previous USB installations via Control Panel gt System gt Hardwa
12. Signal Processor DTE Data Terminal Equipment DUN Dial Up Network Elevation vertical angle to the satellite i e the height of the satellite above the horizon Ethernet Local Area Network LAN FWD ID forward Id telephone network identity Nera WorldPro1000 1010 APPENDIX B LIST OF TERMS GPRS General Packet Radio Service GPS Global Positioning System IMN Inmarsat Mobile Number a unique 9 digit number which identifies each device connected to the Nera WorldPro terminal Inmarsat International Maritime Satellite Organisa tion IMEI International Mobile Equipment Identifier a unique number that can be found on the label inside the battery compartment of the Interface Unit IMSI a unique SIM card number IOR Indian Ocean Region F1 64 East IP Internet Protocol IPDS Inmarsat Packet Data Service ISDN Integrated Services Digital Network ISN Inmarsat Serial Number individual number as signed to each WorldPro terminal ITU International Telecommunications Union Kbps Kilobits per second LAN Local Area Network LaunchPad Inmarsat BGAN PC software LED Light Emitting Diode MES Mobile Earth Station a user terminal for an In marsat system the Nera WorldPro terminal is an MES for the Inmarsat BGAN system Modem Device driver for conveying digital data APPENDIX B LIST OF TERMS conT D MSN Multiple Subscriber Number the extension number that connected equipment responds to OID Originating
13. e When the Signal indicator lights steadily GREEN you have successfully logged on and can start mak ing voice calls send SMS or set up a data connection on your PC If the Signal indicator switches to RED c your logon attempt has failed Press Activate for 1 5 sec to power off the termi nal and start again from step T ISDN Handset signal strength bar GPS status amp ir GPS fix OK Antenna pointing 80 100 ey Global beam Register Options When in pointing mode this is how Nera WorldSet or BGAN LaunchPad will help you to verify GPS fix and satellite signal quality Legend Signal strength more than 50 GPS fix OK GPS fix new Ready to register with the network OPERATION coNT D ustRGUDE A BGAN LaunchPad signal strength bar O BGAN LaunchPad File Terminal BGAN services Update Help it AP Usage Services Support Welcome to BGAN Click on the map or choose your nearest city to display terminal pointing instructions Nearest city Oslo Norway Help me setup BGAN Recommended Antenna angle Compass direction Register with network now i Connected to Status Signal strength WorldPro 1000 O In pointing mode To use E Inmarsat services please setup the BGAN terminal ioh fly GPS New GPS fix new In pointing mode Signal bar varying depending on satellite signal quality typically more than 50 Alternative Use the WEB MMI available on Nera Wor
14. ing mode i e it attempts to find the Inmarsat BGAN satellite and or to obtain a GPS fix which is needed to log onto the BGAN network Activate m Vez 8 DA Battery WW signalWK Bluetooth Message DN bgar n inmarsat Activate button Signal indicator 2 Obtaining a new GPS fix if not using old stored fix Place the terminal in a location outdoor or inside a window Wait until the Signal indicator lights GREEN 2 GPS fix is obtained If the terminal is new or have not been used for some time a GPS fix may take up to 5 minutes If no fix is optained in 20 minutes after power on power off and start again from step 1 Nera WorldPro1000 1010 OPERATION cont p 3 Find the best signal Align the antenna for the best possible satellite signal at your location Use the buzzer pitch and the GREEN 7 5 blinking Signal indicator see also Antenna pointing Use the buzzer pitch and the GREEN le blinking Signal indicator The buzzer pitch increases as the satellite signal improves A good satellite signal is necessary to obtain a stable network connection Alternatively the Nera WorldSet or BGAN LaunchPad can be used as an aid in pointing the Nera WorldPro l Logging on e When the Signal indicator blinks GREEN 7 and the buzzer pitch is as high as you can get it press Activate to log automatically onto the Inmarsat BGAN network and exit Antenna Pointing mode 5 Start communications
15. is finished The Found New Hardware Wizard is repeated tre times because the terminal has a Dual USB port Drivers to be installed is Nera BGAN Multiport Modem Dual Port 1 Dual Port 2 For more information See the Connecting to PC via USB Application Guide Note For connection via USB Nera USB drivers must be installed run the Nera WorldPro Suite CD on your PC before you connect the terminal PC w BGAN LaunchPad OPERATION coNT D e Enable Bluetooth on the PC Bluetooth handset using Communication via Bluetooth the default passkey 0000 for connection to the Nera If not integrated in the PC plug the Bluetooth adapter WorldPro terminal into the USB port Switch on the PC and if required The Bluetooth indicator lights green when the PC is install the self running software enclosed with the Blue connected Nera WorldPro is now ready for operation tooth adapter via Bluetooth Bluetooth handsets are available as option For detailed description for PC see the Connecting to PC Use the BGAN LaunchPad or Nera WorldSet to enable via Bluetooth Application Guide on the CD the Bluetooth interface The Bluetooth indicator lights c6 giso the Bluetooth handset manual Up Bluetooth w headset Dialing from Inmarsat LaunchPad or Built in WorldPro WEB MMI Bluetooth antenna NO 4 Max Bluetooth distance 30m Bluetooth 4 NN TN s handset B SN Bluetooth to S USB adapter
16. is acquired GPS is needed for logging onto the Inmarsat system Find another location Wait for Signal indicator to turn green in pointing mode before switching to operational mode APPENDIX C TROUBLESHOOTING cont p Setting up problem 6 Signal indicator blinks yellow 7 Nera WorldPro cannot find the satellite 8 Low signal reception 9 Nera WorldPro 1000 1010 functions abnormally 10 Nera WorldPro functions abnormally Probable cause Terminal has a stored GPS and a new fix is not yet obtained No or weak signals Sight to satellite obstructed Obstructions All signal indicators stay red or blink All signal indicators stay yellow Activate button has been pressed and held for more than 10seconds Action Wait up to 5 minutes However it is possible to log onto the Inmarsat system if the stored GPS position is within the same region as you were the last time you used the terminal and the time stamp is accepted by the system eCheck that no obstacles block the free sight to the satellite Check with the coverage map The signal strength indicator should preferably exceed 50 in BGAN LaunchPad or 5bars in the Nera WorldSet display eCheck that no obstacles block the free sight to the satellite e Restart the search for any satellite by pressing the Activate button Turn off the terminal by pressing the Activate button and switch on again May be necessary to press Activate for
17. 10 OPERATION coNT D Satellite signal at low elevation angles Angles below 10 Inmarsat satellites are geostationary and are located in fixed positions in the sky above equator A fixed antenna installation is therefore possible However a geostationary satellite moves slightly 3 in azimuth 1 in elevation during a 24 hrs cycle At low elevations lt 10 degrees variations in the sat ellite signal must be expected This normally does not affect the communication Only if the surface in front of the antenna is completely flat e g roof or calm water can it cause reduction in signal strength and or data rate The solution is to change the height above ground 30 cm up down On a flat roof the antenna should be installed close to the edge or horizontally on the roof especially for a permanent installation This is not an issue if the terrain in front of the antenna is uneven MULTIPATH FADING AVOID REFLECTIONS AT 10 DEGREE ELEVATION OR LESS To find the best possible satellite signal when pointing the antenna adjust the terminal height above the surface up or down in steps of 30cm Nera WorldPro1000 1010 Register with Network Pressing Activate logs terminal onto the Inmarsat BGAN system and the buzzer is turned off The following Signal indications may occur Steady red logging on attempt failed Steady yellow registration in progress or lost satellite signal Steady green logging on su
18. 1010 APPENDIX A SYSTEM OVERVIEW coNT D System satellites The satellites are positioned in a geostationary orbit above the equator at approximately 35700km alti tude See figure A 2 In geostationary orbit each satellite moves at the same rate as the earth and so remains in the same relative position to the earth The satellites provide 99 landmass coverage Nera WorldPro can communicate via the three satel lite Ocean Regions FI Indian Ocean Region F2 Atlantic Ocean Region F3 Pacific Ocean Region The coverage area of the satellites for Nera WorldPro BGAN is shown on the Satellite coverage map see earlier in this manual Communication is possible in ar eas marked with brown and reddish brown light grey and grey when printed in black indicating spotbeam coverage Transmission frequencies The Inmarsat BGAN terminals operate in the follow ing L band frequencies MES transmission frequencies 1626 5 MHz 1660 5 MHz MES receiving frequencies 1525 0 MHz 1559 0 MHz F3 178 E gt XA Pacific Ocean Region Atlantic Ocean Region Indian Ocean Region Figure A 2 Satellite positions SAS Satellite Access Station Two SAS stations cover both the IOR and AOR E satel lite regions See figure A 3 The SASs provide the interface to the international networks for telephony and data PSTN Public Switched Telephone Networks PSDN Packet Switched Data Networks and Mobile Telephone Networks
19. C cable 107572 option fo 2 5m total length Dust amp moist protection Note All cables provide the best possible protection on the terminal Nera WorldPro should only be used with these cables and accessories The Nera WorldPro terminal including the Nera Word Set telephone can be used outdoor in all weather condi tions heavy rain snow hot cold Nera WorldPro1000 1010 Cables and lengths Split cable 3 10 20 amp 3ometres allows separation of Antenna amp Interface Split cable option 3m 107425 10m 106495 20m 107450 30 m 108425 Antenna Unit USB cable Standard 1 8 metre cable 106500 Dust amp moist protection Telephone interface cable 4 wire 2 metres Dust amp moist protection Nera WorldPro1000 1010 OPERATION coNT D Ethernet cable 8 wire 2 metres 0 37m total length 2 Dust amp moist protection OPERATION conT D The Nera WorldPro Suite CD The Nera WorldPro Suite CD enclosed with all termi nal consists of Installation Guide Wizard User documentation in PDF format USB drivers Desktop Icon to the WEB MMI Inmarsat launchPad BGAN TCP Accelerator for Windows Xp gt Insert the CD The StartPage opens automatically in a few seconds The CD will Autorun on any Windows PC s If not start the program NeraWorldProSuite app on the CD If you have a Mac the installation wizard will not start Browse the
20. CD to find the user documentation 1 e The Installer starts InstallAnywhere 1 4 InstallAnywhere is preparing to install 23 Cancel C 2002 2006 Macrovision Europe Ltd and or Macrovision Corporation AJ J o 2 Read the Information and select NEXT when ready The TCP PEP program will increase the upload troughput from your PC More information about this application is available at http broadband inmarsat com Introduction acido Est fore CONAN Wen Eve beer n is ce red Tal any Patada Sean d Ireribrs eae ce PEP acr sarstar re Est ran siae d The Ate rs termi ad hide ali e ceed da Ee i ram Pan irri aller Elis neon ATTESE fu pou quit ali programa Before rcerbra dires With fua iran SI ee eumd ETT ALTERED Bye weed da anm RCIERBTI E pianista iz ea mo cal es race cam rre brp omg e E aman ed 3 Select the installation you want to install on your PC The TCP Accelerator should be installed separately The LaunchPad on the CD is for Windows Go to http broadband inmarsat com for more information Choose what to install EH lemersst Leech ad ks Ene standard user interface foo ihe Hera Wonders E albe Oona pean and Oona er Ee ure ea LESS Blustonth or LAM interfaces Pirata mene Sood feu F T D wersion di mol eee ee via Fan EME era ce Nera WorldPro1000 1010 OPERATION cont p Data connection via Ethernet Making a LAN connection To make a LAN connection simply connect
21. PIM Enter SIM PIM OPERATION coNT D Installing SIM card and battery Remove the battery compartment cover by loosen ing the two fastening screws 2 The SIM card must be installed prior to installing the battery SIM card to be slid all the way into the slot 3 The battery is enclosed with the Nera WorldPro and must be installed before it can be charged Charge for 24 hrs the first time 4 Remount the battery compartment cover Cover locks SIM card in slot Normal charge time is 3 hrs Battery receptacle Battery compartment Cover fastening Screws Tip use a coin to Battery compartment Battery loosen with cover removed w connector YEAR MONTH NUMBER USERGUIDE 0 Equipment labels One label is attached to the back of the Antenna Unit whereas the Interface Unit has a label attached inside the battery compartment NERA WorldPro 1000 Antenna Unit icle code UDI 102210 r r Article number Serial number Example 0305110001 erial number UUHJUnnxxxx Designed in Norway Assembled in Singapae NERA III WorldPro 1000 Interface Unit Article code Eula TINI 104530 r r IMEI number TEE EE 0 0 NON C nnnnnn nn nnnnnn n 0434 GMPCS IC 6200A 107020 FCC ID TSF107020 Article number IMEI number Serial number UWYYMMKKKK Serial number Nera WorldPro1000 1010 GPS The Global Positioning System GPS u
22. TTERY MODE now C 2005 12 23 12 46 49 00 00 Alarm off INFO Charging not possible Data mismatch in bat 2005 12 23 12 46 49 00 00 Alarm off INFO Power source change was ONLINE WITHOUT B T 2005 12 23 12 42 26 400 00 Warning Silent Deregister RF controller indicated that we c 2005 12 23 12 21 58 400 00 Alarm off INFO Power source change was BATTERY MODE now C 2005 12 23 12 21 43 00 00 Alarm off INFO Charging not possible Data mismatch in bat l2 23 12 21 42 400 00 Alarm off Power source change was ONLINE WITHOUT BAT Y JS in gt Connected to Status WorldPro 1000 Standard Data connection open Ready for Phone Text and Data 4 Of 100 Events log file lists information alarms that have occurred on the terminal Active alarms will pop up on the screen and are also displayed along with red alert message on Interface Unit Alarms are repeated in the event log until solved Warnings Information is stored in event log for information only 56 Nera WorldPro1000 1010 2 USER GUIDE OPERATION coNr b Audio and lights setup on terminal IC BGAN LaunchPad File mc BGAN services Update Help Current PC Terminal Interface ISDN Interface Settings Audio and Lights BGAN Terminal Audio and Lights Change PINS Require PINs Reset to Factory Default i da LL ou are registered with In Registered 10 27 2nd jan E Latitude ng 52 N Longit
23. a WorldPro1000 1010 A usercue OPERATION cont p Nera WorldPro1000 1010 Ooa OPERATION coNT D Multi User operation It is possible to have multiple users on a Nera World Pro If use of USB the USB ISDN splitter needs to be connected to the ISDN interface On the Ethernet in terface it is possible to connect a Router or a Switch More information about multiple users using Switch and Routers is found on the the Ethernet Connection user Guide Nera WorldPro1010 Inmarsat Satellite Ethernet cable USB ISDN Splitter USB Telephone E A SA RJ45 2 d Nera WorldSet USB cable Nera WorldPro1000 1010 Data connection via USB Use this connection together with Inmarsat LaunchPad or make a Network Connetion on your PC For more information about Network connections See the WorldPro DUN Application Guide Installing USB drivers Note Installing Nera USB Drivers is only necessary to do once Make sure to use the same PC USB port the next time you connect to Nera WorldPro 1000 1010 The drivers are installed from the enclosed Nera WorldPro Suite CD Inmarsat Satellite Activate button Nera WorldPro1000 1010 USB cable OPERATION cont p First time the Terminal is connected to the PC a Found new hardware wizard window will pop up Check Install the software automatically Recommended and click Next Then it is important to follow the wizard until it
24. arest city Oslo ID Log Display Dialog Local time 10 25 og file event 2006 01 02 09 21 40 400 00 Alarm off INFO Charging not possible Data mismatch in be 2006 01 02 09 21 39 00 00 Alarm off INFO Power source change was ONLINE WITHOUT BAT 01 02 09 03 27 00 00 Alarm off INFO Charging not possible Data mismatch in bat 01 02 09 03 27 00 00 Alarm off INFO Power source change was ONLINE WITHOUT_BAT 2006 01 02 09 01 42 00 00 Warning PDP deactivation by the network PPP closed Report 2006 01 02 09 01 42 00 00 Warning cbcn failure ind Signalling connection toward networ 2006 01 02 08 57 37 400 00 Alarm off INFO Power source change was BATTERY M DE now C 2006 01 02 08 57 22 00 00 Alarm off INFO Charging not possible Data mismatch in bat 2006 01 02 08 57 22 00 00 Alarm off INFO Power source change was ONLINE WITHOUT BAT 2005 12 23 13 54 22 400 00 Warning Silent Deregister Carrier lost 2005 12 23 13 45 42 400 00 Warning We re missing packets from network Is antenna prope zi 2005 12 23 13 45 30 400 00 Warning CRC Errors Terminal Satellite Receiver Packets Di 12 23 13 22 27 400 00 Alarm off INFO Power source change was BATTERY MODE now C 2005 12 23 13 22 12 400 00 Alarm off INFO Charging not possible Data mismatch in bat 2005 12 23 13 22 12 00 00 Alarm off INFO Power source change was ONLINE WITHOUT BAT 2005 12 23 12 47 04 00 00 Alarm off INFO Power source change was BA
25. ation with the particular SIM card will lock up after three failed SIM pin attempts You must then use the SIM unblock code PUK code provided by your Service Provider SP or Distributor Partner DP to un 5 cells illuminated means 100 capacity 3x miM i lock the card Contact your SP or DP if you do not have Connected to external DC the PUK code Low battery capacity 2 cells illuminated means 40 capacity ots nini Wo Operating from battery e When the PUK code is used the SIM PIN is reset to the cards s default PIN v Minimum battery capacity 1 cells illuminated means 20 capacity zi 1111 Operating from battery Enter PH Corp PIN If PH Corp PIN is prompted the terminal is locked to one SP or DP Make sure to use the correct SIM card Enter PH FSIM PIN If this is prompted the terminal is locked to one spe cific SIM card and only this SIM can be used Nera WorldPro1000 1010 OPERATION cont p Making a Call Dial oo country code and subscriber number e g 0047 67244700 0 0 4 7 BRE BERERED pqrs abc ghi pars Lu Lu Enter number 004767244700 Press Del to delete digits 2 Press the key to send the san na number The Call active display shows the duration of the call as it progresses Calling Setting up a standard call to 004767244700 3 Make the conversation Q Spea
26. ber to Phonebook when the call has ended Note This feature can be disabled in the Phonebook menu Options during a call Press Mute on off to toggle the microphone speak er on off This makes it possible to have a private conversation without the other party being able to hear Pressing Options provides the following choices Press Speaker on off to activate deactivate the loudspeaker Audio Control Display Press the arrow left right up down for adjustments Adjust microphone sen sitivity and speaker volume sensitivity The symbols rf Symbol loudspeaker Choice when making MP ON OFF receiving a call left soft key Symbol silence When receiving a call x ON OFF right soft key i Symbol call options During a call right soft key Symbol mute During a call left MP ON OFF soft key Nera WorldPro1000 1010 Text Message Text messages may consist of up to 160 characters Messages Received in the default display select Menu 2 Select Menu 2 Text Messages The display lists the choices Nera WorldPro 1000 Service Provider j Select Select the Inbox to list the A received messages Use the B to reveal all data 1 Inbox 3 e g 870772134293 16 38 16 1 2006 4 Press Read to display the mes sage content 5 Press Close to store the message _ Nera WorldPro1000 1010 OPERATION cont p Additional Services Pressing Op
27. bout Handset Select 1 2 3 4 5 6 7 8 9 Connection Status Dynamic up date 1 GPS Status OPERATION cont D MS Inbox Write Message Phone Book Unsent 1 Find Contact Sent 2 Search SIM for contacts Option Option 1 Add 2 Copy 3 Delete 4 Terminal Settings Call Control Icon back light Bluetooth USB Pointing Sound Locks SIM lock Log files Master reset About softeware version etc Or SEO RI NS 2 Dynamic up dated antennat pointing Signal Strenght Connect to the network Nera WorldPro1000 1010 OPERATION coNT D usercuine Q Split operation Nera WorldPro can also be operated with the Inter face Unit separated from the Antenna Unit The Nera split cable interconnects the two units allowing e g the Interface Unit to be placed inside a The split cable is optional max 30 m For more information on cables see Cable and lengths previously in this manual Activate buttons on the Interface Unit and the An tenna Unit can both be used for starting accepting the building and the Antenna Unit outside satellite signal and reading signal status Antenna Unit and E Interface Unit separated Max 30 meter between Antenna Interface unit Activate ly 7 Signal Secure the split Split cable cable safely option Nera WorldSet option PC w BGAN LaunchPad or WorldPro WEB MMI Activate En Interface Unit w Nera WorldSet cradled n S Ner
28. ccessful Terminal ready for voice SMS data If failed redo Antenna pointing making sure to acquire a new GPS fix and or find a better satellite signal See also Appendix C Troubleshooting D bgan inmarsat Nera WorldPro1000 1010 OPERATION coNT D Message indicator Green SMS message received read SMS or check missed call using BGAN LaunchPad Nera WorldSet Yellow Enter SIM pin using BGAN LaunchPad Nera WorldSet Red Alarm ocurred Use BGAN LaunchPad Nera WorldSet to read verify Message indicator Activate Ve DA Battery Signal Bluetooth Message OPERATION coNT D Emergency call dial 911 When dialing 911 an emergency call is sent to the Inmarsat BGAN Network When the BGAN Network receives the call it is for warded to a Distribution Partner who will handle the emergency call Please contact your Distribution Partner to check that the service is available Note When dialing 911 Antenna Pointing will be ignored The emergency call will be sent even if the user has not pressed Activate to accept antenna pointing and the antenna is not pointed correctly The emergency call will be sent even if the user has not entered the SIM PIN code or no SIM card is installed the terminal Power adapters AC DC adapter 102208 AOS TE 3m total length Eure Pie DC DC adapter 102228 option Supports 12mm and gmm car power connector 3 5m total length D
29. ce anywhere within the BGAN coverage area Easy to use with the one patch antenna design it takes less than a minute to locate a satellite commu nications signal The service can be accessed via BGAN LaunchPad on your laptop or an on box user interface with self explanatory indicators Robust purposely designed to operate in challenging environmental conditions Completely secure connect seamlessly via your pre ferred VPN application INTRODUCTION cont b Standard equipment WorldPro1000 107020 e Interface Unit with built in Bluetooth e Antenna Unit with built in GPS receiver camera stand compatible mounting nut integrated USB cable Rechargeable battery e AC DC adapter 110 240 VAC power w Europlug OuickStart manual with CD containing the BGAN LaunchPad PC interface and additional guides information Standard equipment WorldPro 1010 107730 e Interface Unit with built in Bluetooth e Antenna Unit with built in GPS receiver camera stand compatible mounting nut integrated Ethernet cable Rechargeable battery e AC DC adapter 110 240 VAC power w Europlug OuickStart manual with CD containing the BGAN LaunchPad PC interface and additional guides information Accessories Nera WorldSet see Nera WorldSet User guide Split cable for interconnection of separated Inter face unit and Antenna Unit 3 10 and 20m Bluetooth handset DC DC adapter 10 32VDC Soft case Extra battery pac
30. d all other indicators are OFF sleep mode Nera WorldPro1000 1010 SIM card The SIM card carries subscription information from your Net service provider on an integrated circuit The card must be of the type USIM which are subscrib er identity modules designed for 3G mobile telephony The SIM card has its own set of Inmarsat Mobile Numbers IMN on which the user can be contacted irrespective of the Nera WorldPro used All outgoing calls will be billed to the owner of the SIM card The SIM card is protected by a SIM PIN Personal Iden tification Number Contact your Net service provider if you do not have the PIN code If entering wrong PIN code operation with that particular SIM card will lock up after three failed at ISDN Handset SIM PIN prompt mur WE Enter PIN number lt Back Enter Nera WorldPro1000 1010 OPERATION cont p tempts You must then use the SIM unblock code PUK code provided by your Net service provider to unlock the card Contact your Net service provider if you do not have the PUK code To change or disable the PIN code see later in this manual The SIM card can store various information e g SIM PIN code Personal Identification Number e APN Access Point Name e Phone book SMS messages sent and received Allowed and preferred Net service providers Inmarsat Mobile Number IMN Service Provider information BGAN LaunchPad SIM PIN prompt Authenticate SIM
31. de subscriber number To call the Nera WorldPro dial 00 870 Inmarsat Mobile Number IMN e g 00870771234567 In some contries OO can not be used e g USA where 011 has to be used Inmarsat Satellite Satellite signal Battery strength status EH Il Nera WorldPro 1000 Service Provider AP le de grag 17 23 NN Menu Contact Nera WorldSet option Nera WorldPro1000 1010 OPERATION cont p Using the ISDN Handset Enabling BGAN users to configure and control the Note terminal independently of a PC the Nera WorldSet Fore more detailed information about the Nera turns BGAN into a powerful voice service in its own WorldSet read the Nera WorldSet User Guide right Signal strength and battery status can be monitored directly from the handset display Address lists can be accessed remotely Microphone jack Line out jack Loudspeaker and handsfree loudspeaker ete D LEA Nera WorldPro 1000 Service Provider LCD grey scale display Soft key right opens the function appearing above in the display Soft key left opens the function appearing above in the display Up down and right left arrow key Hook off and redial last call key Hook on and step by step back key Alphanumerical keys Microphone Headset jack handsfree Nera WorldPro1000 1010 OPERATION coNT D BT TTA Getting Started ISDN Handset 1 Connect
32. e WorldPro1010 s default IP address should be sufficient 192 168 0 1 into your Web browsers address line and The different data connection settings are explained the Status Summary page will be shown belon Thrane Ikrane Standard r uc qum on available resources Tariff based Streaming 32kbps Guaranteed bit rate Time based tariff Streaming 64kbps Guaranteed bit rate Time based tariff Please enter SIM Pin Enter Pin_ 3 attempts tet Antenna temperature 15 C 59F Traffic Logs Current voice calls No voice calls active dla alal sme More information about the WEB MMI is found on the Ethernet Connection user Guide The WEB MMI can be used on Apple Mac Windows 2000 Xp Vista Nera WorldPro1000 1010 BGAN LaunchPad Installation The BGAN LaunchPad allows you to set up and man age your satellite communications You can open and monitor data connections send and receive text messages and manage your phone call history and contact details The program is available on the enclosed CD and must be installed on the PC harddisk 1insertthe CD n The Nera WorldPro Suite opens automatically in a few seconds If not start the program NeraWorldProSuite app on the CD Alternatively is BGAN LaunchPad is located at http broadband inmarsat com 2 To install on PC follow the instructions given in the installer program When prompted select Single User installation OPERATION cont
33. e before travel If a license has not been obtained before travel the equipment may be put into storage by local authorities until such time as a license is obtained All specifications are subject to change without notice FCC Notice USE CONDITIONS This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet o
34. forceable by Wind River and its licensors Digital Voice Systems Inc License Agreement Digital Voice Systems Inc The AMBE 2 voice com pression technology embodied in this product is pro tected by intellectual property rights copyrights and trade secrets of Digital Voice Systems Inc This voice compression technology is licensed solely for use as is within the Inmarsat satellite communications system US Patent Nos 6 199 037 6 161 089 5 826 222 5 754 974 5 701 390 5 715 365 5 630 011 5 649 050 5 247 579 5 870 405 and 5 226 084 CONTENTS INTRODUTCTION ecce i CAIO iaia 7 General POMUNE MOTO orcas 17 ds 0000000 a RO ARA iia ERRO AEREA 7 Standby mode Oa eee ed E 17 App ications eds EEP MOTE aca iaa 17 ll Rosie o a S E Battery charging 18 BSE Pane te ona SIM Vr etr m epi ado 19 Standard equipment WorldProtoro 8 Eauipment labels ce eo A csset ONtdUSNUN UNDE MO 21 q rere eee oer eee re Seer ere 8 GPS fix required 24 10 XODEIDI a A 21 TECHNICAL DATA sine Y Satellite communications sn 22 mE d rec i 000717 tq a 23 USE CARRERA ZO Wi VISI 23 Packet Switched PS service 13 ISDN Handset signal strength bar 24 SIMS Short Message Service sspe 13 BGAN LaunchPad signal strength bar 24 Voice Circuit Switched CS service bi AIDIC 25 Battery 10220 nn 13 Satellite signal at low elevation angles 26 AC DC adap
35. formation information Launch zone A Services Support Control zone A A treat i e Registered with the network Ready for phone and text Select 700 MIMMO 7 4 Status Data to enable IP Data dy zone Mer morsu nal strength will normally vary when using erent services In pointing mode make sure to tun the best possible signal strength Nera WorldPro1000 1010 Status Terminal in point ing mode Search for best possible signal strength Typically 5026 or higher GPS status a Searching for GPS fix please wait New GPS fix OK please register by pressing Activate on terminal or clicking Stored GPS fix can be used if termi nal has not been moved since used last time Login to Inmarsat system failed O Nera WorldPro1000 1010 OPERATION cont p L3 BGAN LaunchPad File Terminal BEGAN services Update Help Services Support Welcome to BGAN Click on the map or choose your nearest city to display terminal pointing instructions Nearest city Oslo Norway Help me setup BGAN Register with network now Recommended Antenna angle 12 Compass direction ESE 121 In pointing mode To use Inmarsat services please setup the BGAN terminal OPERATION coNT D Data connection IO BGAN LaunchPad File Terminal BGAN services Update Help 95 BY ul ss O A Setup Data Phone Text 0 Lisage Services Support et Data connections E
36. ker on 4 Press the Sito end the call zi The display shows the duration e of the call 004767244700 Duration 0h 5m 28s Nera WorldPro1000 1010 Additional Options Pressing Continue provides the following choices Call the dialled number Save the number see paragraph Phonebook Send text message see paragraph Text messages Speaker on A Pressing Speaker on enables the speaker phone mode This is useful for a group of people having a conference call Options during a call Press Mute on off to toggle the microphone on off This makes it possible to have a private conversa tion without the other party being able to hear Pressing Options provides the following choices Press Speaker on off to activate deactivate the speaker phone mode Audio Control Display Press the arrow left right up down for adjustments Adjust microphone sen sitivity and speaker volume sensitivity OPERATION coNT D Receiving a Call 1 When the handset is ringing press Pas 2 Make the conversation The Call active display shows the duration of the call as it progresses 3 Press E to end the call e The display shows the duration of the call Additional options Silent ringing Press Right soft key to switch off the ringing tone The received call may be answered any time You are asked to save the num
37. ks Bracket mounts for antenna Cable for car power plug Bluetooth headset Coloured antenna cover ISDN USB dongle Nera WorldPro1000 1010 INTRODUCTION conT D Operation Services Via Inmarsat l 4 e Standard data up to satellites using GPS 384 kbps Rx 240 kbps Tx for logging on to the e Streaming 32 or 64 kbps system eVoice 4 kbps eSMS Data gt sli Interface Nera WorldPro1000 PC laptop e USB o PDA e Telephone interface RJ45 ISDN e Windows e Bluetooth e Apple Mac Interface Nera WorldPro1010 Ethernet EE T EN e Telephone USB interface RJ45 Applications ISDN USB dongle e BGAN LaunchPad e Bluetooth e TCP PeP eSMS SMS e Voice a e Nera WorldSet Internet Voice 4kbps Via BGAN LaunchPad E mails e Nera WorldSet e VPN l e Bluetooth e Video conferencing handset headset e VoIP Skype e Standard Euro ISDN phones e e Terminal adapter ISDN to 2w analogue Figure 1 Nera WorldPro functions and services Nera WorldPro1000 1010 INTRODUCTION conT D usercuiDe Q Nera WorldPro 1000 complete 107020 Nera WorldPro 1010 complete 107730 ANTENNA UNIT Cooling fins Battery amp SIM INTERFACE UNIT 102210 card compartment Cover fastening screws WorldPro1000 lt USB WorldPro1010 Ethernet M WorldPro1000 ISDN WorldPro1010 USB ISDN INTERFACE UNIT WorldPro 1000 104530 Connector protectio
38. ldPro1010 Signal strength in and dB Hz GPS status and availability Nera WorldPro1000 1010 OPERATION cont p Antenna pointing The alignment buzzer in the Antenna Unit will sound with increasing pitch in steps when closing in on the The Inmarsat satellite is positioned stationary above satellite equator Aim the antenna towards the estimated position of the satellite or make a slow scan across the hemisphere with the vertical angle 45 Mau The vertical angle ranges stepwise bom 10 to 90 NOIA eun One Ee iat Aa Dino pressing Activate momentarily Nera WorldPro is now ready for call Alternatively the Nera WorldSet or BGAN LaunchPad can be used as an aid in pointing and registering on to A strong signal helps saving power when you are run ning on battery only Free line of sight to the satellite is required Observe the satellite Signal indicator see figure See also Indicator panel ors the network see previous page 4 Soy Signal indicator n EN i Slow red blink E not ready for logging on y AA ly for logging Slow yellow blink 4 Azimuth not ready for logging on A compass can be handy to prepare for a location must be bought separately h Fast yellow blink ready but old GPS fix may fail if moved more than 300 km or old time stamp Slow green blink not ready but new GPS fix ok Fast green blink ready for logging onto Inmarsat system Nera WorldPro1000 10
39. linking green Signal indicator you have a new fix You are ready to point the termi nal to the Inmarsat satellite and register with the BGAN network When you power down the terminal the GPS posi tion is stored and you are able to move the Nera WorldPro to a place where you do not obtain a GPS fix for example your hotel window OPERATION conT D Satellite communications Three satellites are positioned stationary above equator The satellites provide the coverage shown on the map The Nera WorldPro searches for all satellites as default The Nera WorldPro u provides communica T tion via satellite which er reguiresmrecline o sieht e 7 gt Mr YES O r gt O di Fal 7 Hr 1 Q 1 Q Li e z n amp Y ic ur 1 DE s N SY I y zi amp 1 4 RA CA 1 P rn SY H i d bor i N ar NWZSNE ar uur or nr ay wr z T T I I satel I F5 satellite kg si sterili eism ds BUG x i Wry TAr com A location 72 S or 72 N should give coverage Further south or north can not be guaranteed and reduction in data rate is expected Nera WorldPro1000 1010 Setting up using the signal indicator Power on terminal by pressing Activate O for 1 5 seconds All indicators light GREEN for approx 15 seconds Buzzer in antenna beeps slowly Signal indicator blinks RED 2 YELLOW if old GPS fix is stored in terminal The terminal is automatically set in Antenna Point
40. mation Nera WorldPro1000 1010 ENT 77 OPERATION Satellite coverage map mir aa lat i 160 at ur rl AU ai Hac 130 140 Lu T nv i T i Tha map dopicze rena anpecintione of coserage bat dica not bian un FI 1 4 satellite F2 1 4 satellite Fi e a UTI Tha ERUIT rrr ar www immarsat com I To be clafinadi etra wrens Mc Lunes TES Nera WorldPro1000 1010 OPERATION cont p Indicator panel All indicators light GREEN for approx 30 secs when powering ON mu Battery Dy bgan inmarsat Battery um Signal ley Bluetooth Message DA Activate All indicators light RED for approx 10 secs when powering OFF Dia Signal EA Bluetooth Message O 10 battery capacity 10 40 battery capacity 40 100 battery capacity or fully charged Battery charging Blink rate 2 secs No battery installed Antenna pointing No satellite signal no GPS fix stored GPS fix new GPS fix Satellite signal OK no GPS fix stored GPS new GPS Operational mode Registration in progress or lost satellite sync Attached to BGAN Network rejection Bluetooth enabled no device connected Bluetooth enabled device connected Bluetooth firmware update Blink rate 0 5 sec New alarm Alarm present Incoming voice call Receiving SMS Lost voice call or unread SMS PIN PUK validation necessary Blink rate 2secs Beep rate 2secs Blink rate 0 3 sec Continuous sound varyin with received sig
41. n Camera compatible ANTENNA UNIT WorldPro 1010 108034 Indicator panel X w inscription mounting nut 102210 or 108161 Figure 2 Nera WorldPro identification Nera WorldPro1000 1010 Physical data n ERES f By amp IA gt Weight lt 1kg including battery Figure 3 Nera WorldPro dimensions and weight Nera WorldPro1000 1010 Interfaces Bluetooth Bluetooth devices Bluetooth support Telephone USB device port Dual port support TECHNICAL DATA Built in antenna WP1000 Class 2 approx Range 10m WP1010 Class 1 approx Range 30m Up to 4 devices connected at the same time Dedicated Wireless handset Serial Port Profile SPP Dial up Networking DUN Headset profile HSP 1 RJ45 connector for Nera WorldSet and ISDN phones Max drain 1 5 W Euro ISDN 1B D 1x 64 kbps 16 kbps 1 connector USB v1 1 USB v2 0 compatible control port serial port profile DUN dial up networking Nera WorldPro1010 only Ethernet Telephone USB 1 connector RJ45 10 Base T 100 Mb s IEEE 802 3 MDIX Compliant Transparent forwarding 1 connector RJ45 combined to RJ45 USB through splitter TECHNICAL DATA cont p usercuine Q GUIDE A Nera WorldPro 1000 Nera WorldPro1010 Telephone Bluetooth 3 5 USB Telephone al Bluetooth ISDN Ethernet Power E USB ISDN Splitter Bluetooth PC dongle Bluetooth PC dongle USB and Telephone or Tele
42. n a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help EXPOSURE TO RADIO FREQUENCY RADIATION This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment The antenna used for this transmitter must be installed to provide a separation distance of at least 5o cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter CAUTION Changes or modifications not expressly approved by the manufacturer could void the user s authority which is granted by FCC to operate this satellite terminal Nera WorldPro End User Licence Agreement WindRiver France Telecom DVSI PLEASE CAREFULLY READ THE LICENSE AGREEMENT BELOW BEFORE USING THE PRODUCT THIS MANUAL DESCRIBES IN THE EVENT YOU CANNOT ACCEPT THESE TERMS AND CONDITIONS YOU SHOULD RE TURN THE PRODUCT TO THE PLACE OF PURCHASE FOR A REFUND OF THE PRICE PAID This Product contains embedded software from e WindRiver WxWorks and GNAT See license agreement below e France Telecom Turbocodes France Telecom TDF Groupe des ecoles des telecommunications Turbo Codes patents license Digital Voice Systems Inc AMBE 2 voice compression technology See license agreement below WindRiver License Agreement End User shall take all steps necessary to protect Wind River s and its licensors proprietary rights
43. nal strength Beep every 1 sec during registration Blink rate 0 5 sec for 30 secs Blinks until answered on hook Blink rate 0 5 sec for 10 secs In sleep mode only the battery indicator lights Nera WorldPro1000 1010 Terminal modes Toggling between Pointing mode and Standby mode is done using the Activate button Activate Q m 9 bgan inmarsat End Signal Bluetooth Message Pointing mode Nera WorldPro enters the pointing mode automati cally when powered on The terminal exits point ing when pressing Activate or registering onto the Inmarsat BGAN Network via BGAN LaunchPad or Nera Worldset The buzzer in the Antenna Unit is active when in pointing mode The buzzer can be turned off on or its level adjusted from LaunchPad or Nera WorldSet Nera WorldPro1000 1010 OPERATION cont p Standby mode In this mode the terminal logs onto the Inmarsat BGAN system and becomes operational When charging the battery indoors with no intention to operational you can exit the Pointing mode turn off the sound by switching to Standby mode Toggle between Pointing mode and Standby mode by pressing the Activate button Sleep mode Sleep mode is a state the terminal enters after 10 sec onds in Standby mode when logged onto the Inmar sat BGAN system and running on batteries only The terminal will wake up when activities occur like e Incoming calls incoming SMS e When using BGAN LaunchPad Nera W
44. nd network registration Using BGAN LaunchPad make sure to select data connection e Select background data e Try again e Check properties gt options gt idle time before hang up e Check satellite signal can vary in some locations see User Guide e Terminal has no GPS fix or stored fix is rejected e Satellite signal too low e Make sure to acquire a GPS fix e Verify satellite signal APPENDIX C TROUBLESHOOTING cont p ET TTE Operation problem 9 Low throughput 10 Streaming fails 11 Out of range Probable cause Many users logged on the system Not available service Action e Try later Use another Ocean Region Note You only pay for data sent received e Check satellite signal e Check with your DP Distribution Partner on the availability on your SIM card e Using BGAN LaunchPad verify APN located on SIM card using e Nera WorldPro supports QoS streaming 32 and 64kbps e Not within the Inmarsat coverage e Check GPS e Check satellite signal Nera WorldPro1000 1010 Thrane amp Thrane Norge AS Bergerveien 12 PO Box 91 N 1375 Billingstad Norway Tel 47 67 24 4700 Fax 47 67 24 46 21 www thrane com
45. nections can be used simultaneously All services are supported in spot beam see the Satellite Coverage Map Applications Remote access high speed access to your corporate network enabling access to company and customer information Internet access access the Internet at speeds up to 384kbps Email send and receive email via the Internet or email applications Telephony make phone calls via a peripheral handset at the same time as accessing data applications Streaming select guaranteed quality of service up to 64kbps on demand e g for video audio File transfer send and receive large files Nera WorldPro1000 1010 INTRODUCTION Store and forward save and send files e g video SMS Short Message Service Key benefits Ultimate portability at around half the size of a laptop and weighing less than 1 kilo it is the smallest and lightest terminal in the BGAN range Simultaneous voice and broadband data access your data applications and make a phone call at the same time Easy configuration the terminal can also be config ured directly from the Nera WorldSet Highly flexible uniquely designed to split into two separate units so the antenna can be placed outside while you work indoors in comfort with no require ment for an additional external antenna The terminal can be connected to a laptop via the USB port or Bluetooth and via Ethernet from Q2 2006 Global coverage provides servi
46. orldSet Making a call sending SMS Loosing satellite signal alarm ocurred In sleep mode only the battery indicator is ON OPERATION coNT D Battery charging When connecting DC input the terminal will auto matically be powered on and starts charging For alternative DC input devices see Cables and lengths gt Power adapters later in this manual DC power connector data Center pin positive polarity e Hollow plug 2 1x 5 5Xx10 0 mm e 12 VDC 10 30 feed 10 8 VDC 15 6 VDC Power consumption The terminal can be operated on battery and is de signed to minimise power consumption e Sleep mode o 5W Transmission less than 20W depending on satel lite signal devices connected activity factor DC input level If the DC power source available exceeds 15 6 volts the DC DC adapter must be used Solar panel Solar panel can be connected for operation and charg ing The output power should be 20W or more Charging time Charging time will vary depending on how full the battery is and activities on the terminal when charg ing The battery is typically fully charged within 3hrs Battery status indications Activate Wa Da bgan inmarsat Signal Bluetooth Message Blinking yellow charging in progress Steady red less than 10 remaining battery capacity Steady yellow less than 40 remaining battery capacity Steady green more than 40 full ON an
47. phone Figure 4a Nera WorldPro 1000 connectors Figure 4b Nera WorldPro 1010 connectors NL Nera WorldPro1000 1010 Packet Switched PS service Shared channel Variable Bit Rate service VBR Pay for data sent received Transmit Up to 240 kbps Receive Up to 384 kbps Internet E mail Any application supporting variable bit rates symmetrical Constant Bit Rate service CBR Pay per minute Streaming data 32 kbps 64 kbps QoS options Ouality of Service OoS Video conferencing Voice over IP IP facsimile SMS Short Message Service To from other BGAN terminals To from mobile cellular telephones e Editable in BGAN LaunchPad Nera WorldSet Voice Circuit Switched CS service Land line quality speech 4kbps Pay per minute Nera WorldPro1000 1010 TECHNICAL DATA coNr D Calls made via Nera WorldSet connected to the Telephone Interface ISDN compatible or e g Bluetooth handset options Voice mail SMS notification Call line identification who is calling Call forwarding Call waiting toggling Call barring Battery 102207 Type 7 2V 2400 mAh Li lon re chargeable Standby 36 hours Typical use 5 hours 20 activity factor Streaming data 2 5 hours at 64 kbps Maximum transmission 1 hour continuous transmis sion at gt 72 kbps at nominal EIRP at edge of coverage and edge of beam Charging Via DC power input Charge to maximum 3hours in standby longer if us ing the
48. re gt Device Manager Double click universal serial Bus Controller and uninstall the USB universal Host Controller Warning Removes all USB drivers 2 Repeat installation of USB driver Network connection not Contact your PC vendor to get the software installed Nera WorldPro1000 1010 Problems connecting to PC Probable cause 3 Length of cables Guranteed length USB 3m Ethernet TBD Bluetooth 20m 4 Using LaunchPad fails 5 How do set a DUN not using BGAN LaunchPad Nera WorldPro1000 1010 APPENDIX C TROUBLESHOOTING cont p Action Help BGAN LaunchPad to connect e Select correct COM port manually e See problem 1 for USB problems e Reinstall BGAN LaunchPad e Check that the SIM card is inserted in terminal e Read the application guide Setting up a DUN APPENDIX C TROUBLESHOOTING cont p Operation problem 1 Unsuccessful call 2 Problems with making a voice call 3 Problems with incoming voice call 4 Problems with data communication Probable cause Network busy Nera WorldPro is not commissioned The called party is busy Subscriber busy appears in Nera WorldSet display Incomplete dialing Service not commissioned Not logged on to the Inmarsat system Wrong PC settings Action e Try again e Check event log for information e Call the Net Service Provider Distribution Partner e Wait for some time and try again Call another subscriber e Al
49. ses 24 low orbital satellites to fix the position of the terminal anywhere on the globe GPS SYSTEM 24 LOW ORBITAL SATELLITES Perm UM A M GPS RECEIVER ANTENNA GPS fix required The BGAN network requires a valid GPS fix to success fully register your terminal Nera WorldPro only attempts to obtain a GPS fix the first 20 minutes after power on The GPS receiver must see at least three GPS satellites to obtain a 2 dimensional fix 2D fix The frequency of use determines how quickly the GPS receiver built in to the terminal see above can obtain a fix it may take between a few seconds and 5 minutes Nera WorldPro1000 1010 OPERATION cont p To obtain a GPS fix Check the Signal indicator status to see if your ter 6 y minal has a GPS fix For possible statuses see Antenna pointing later in this manual 2 Place the terminal ina position where it has the best view of the open sky The best results are ob tained if you lay the terminal flat The GPS receiver is located in the top left corner of the terminal see figure Therefore make sure this area of the Antenna unit in particular has a clear line of sight to the sky 3 Ifthe Signal indicator lights yellow the terminal has a stored GPS fix A stored GPS fix can be used when registering onto the network but only if the terminal has not been moved since it was last used or is within the same area less than 300 km 4 when you have a b
50. ter 102208 sss 12 KUONI lia 27 DC power connector on terminal i CSS OOO ICG Oki 27 POWET CONSUMPLIO ritrr ni i4 Emergency cali didl Goito 28 Antenna performance iii 14 OSE 29 EY OVS all rain 14 SPIRA 29 Documentation package supplied with Telephone interface caDle ener 29 Nera WorldPro 107014 sse 14 SM enna tren nen te ar dU MM 29 PEN pifi 29 OPERATION iodio 15 The Nera WorldPro Suite CD 30 Serie Cc solu ia 30 Salellite coverage MI ass 15 y ASE AAA isana Nera WorldPro1000 1010 Data connection Via Ethernet 31 Local Area NetWork 31 Make a quick and easy connection No PC applications or drivers are neccesary When your PC Mac is connected it takes no more than 30 secounds to have an Internet con o A A 31 scaling USB OVET cias Voice communication via the ISDN Handset 32 Getting Started ISDN Handset 34 SIM pin SIM ironia 36 MIO 37 Additional Options 37 A E 37 Pressing Speaker on enables the speaker phone mode This is useful for a group of people having a conference call 37 RECETA Ml E T 38 The symbols 38 TEXT MESSAGE tadas 39 Messages Received cirio iran 39 C 0434 IC 6200A 107020 FCC ID TSF107020 CS ITU ce P GIS V CONTENTS ustGUDE A Additional Services sess 39 Sending Message 40 ISDN Handset Menu Options
51. terminal no charging when transmitting Charging temperature 0 C to 55 C ambient Nera WorldPro can be operated from AC DC adapter or 12VDC input with or without battery TECHNICAL DATA coNr D AC DC adapter 102208 Input voltage Default Output voltage Output current 100 240VAC 10 50 60Hz 800mA Euro plug 12VDC 10 2 5A max 35W DC power connector on terminal Centre pin Input voltage Plug dimensions Positive polarity 12VDC 10 30 feed 10 8VDC to 15 6VDC Inner dia 2 1mm outer dia 5 5mm length 10mm Power consumption Nera WorldPro is designed for minimum battery consumption Sleep mode Transmission 0 5W lt 20W depending on satel lite signal devices connected activity factor Antenna performance Gain Beamwidth G T Tx 8 5 dBic Rx 8 5 dBic right hand circular polarisation 30 at 3dB point 18 5 dB K EIRP 10 dBW Frequency range L band Tx 1626 5 1660 5 MHz RX 1525 0 1559 0 MHz Environmental Storage device 40 C to 80 C Operational 20 C to 55 C 95 humidity non condensing Infrared 500 W m Ultra violet 54 W m Visible sunshine 1150 W m MIL SPEC 810E 505 3 Ice 6mm non operational IPs 44 Documentation package supplied with Nera WorldPro 107014 The CD ROM included in the package contains e BGAN LaunchPad program for operation from PC e manuals e application guides e USB modem drivers and other useful infor
52. terminal IDentification Ocean Region the coverage area of an Inmarsat satel lite within which the Nera WorldPro terminal may communicate PABX Private Automatic Branch Exchange Passkey Bluetooth enabling key PIN Personal Identification Number POR Pacific Ocean Region F3 178 East PPP Point to Point Protocol used for serial data com munication via the Nera WorldPro USB port or Blue tooth connection PS Packet Switched data service PSTN Public Switched Telephone Network PUK Personal Unblocking Key code that allows un blocking a SIM card OoS Ouality of Service RF Radio Frequency SAS Satellite Access Station a station that intercon nects fixed telecommunications networks with the Inmarsat system SIM Subscriber Identity Module SMS Short Message System SP Service Provider Spot Beam an Ocean Region is divided into sub regions each spotlighted by a beam from the region satellite Terrestrial Network a fixed telecommunications net work such as a telephone network or a data network which connects to the Inmarsat system at an SAS UDI Unrestricted Digital Information UMTS Universal Mobile Telecommunications System USB Universal Serial Bus USIM SIM card designed for 3G mobile telephony UTC Coordinated Universal Time referenced to Green wich Mean Time GMT VBR Variable Bit Rate VoIP Voice over Internet Protocol broadband internet telephone communications VPN Virtual Private Network
53. the LAN Local Area Network Ethernet cable between your PC and the Terminal The connection is established automatically Wait approx 30 secounds and you are ready to Brows the Internet check e mails etc A Pop up will display when connection is established Make a quick and easy connection No PC applications or drivers are neccesary When your PC Mac is connected it takes no more than 30 secounds to have an Internet connection To disconnect the LAN connection unplug the Ether net cable or use the Nera WEB MMI For more information about Ethernet connections See the Ethernet Application Guide Get access to the Nera WEB MMI by entering 192 168 0 1 in your Internet Browser address field No applications needs to be installed on your PC Inmarsat Satellite The Nera WorldPro allows simultaneous voice and data connections Activate button ON OFF Ethernet cable S Yo Lo Mie Nera WorldSet Nera WorldPro1000 1010 OPERATION coNT D useRGUDE Q Voice communication via the ISDN Handset Connect the Nera WorldSet to the telephone interface For antenna pointing you can use the Nera Worldset display Adjust for maximum signal For use see later in this manual for a quick user introduction or read the Nera WorldSet User Guide ON OFF The Nera WorldPro 1000 is switched on off using the Activate button on the Interface Unit To call a subscriber dial 00 country co
54. the Nera Worldset to the terminal e The Nera Worldset is powered from the terminal via the ISDN interface Split operation is shown in the figure 2 Turnon the terminal by pressing the Activate button Antenna Unit and eu Interface Unit separated Secure the split Split cable cable safely option PC w BGAN LaunchPac Interface Unit w Nera WorldSet cradled E Nera WorldPro1000 1010 3 Enter your SIM pin code e f the SIM pin code is disabled the handset goes directly into Connection status If incorrect pin see next page Enter PIN Enter PIN number OPERATION cont p 6 Read the antenna pointing information When the antenna pointing indi cates a proper signal press Connect Satellite signal status A signal bar indicates the satel 4 Verify the Connection status lite signal 100 is the best signal information 5 Wait until the GPS status Searching is switched to GPS OK Or e f the GPS status GPS Acquiring GPS status Connection status Q Searching Antenna pointing Auser should always use the best possible signal before con necting to the satellite Typical is above 60 This secures a stable connection for all services 0 100 Connect stored is displayed verify the Options time stamp of the GPS status fstamp is recent and ter minal not moved to another location continue with step 7 e f the GPS stat
55. tions displays several choices Reply Forward Call Delete Delete all Select Reply to enter a message to the sender Press Send to send the reply Press OK to confirm Select Forward to send the selected message to another subscriber Select Call to make a call to the message sending subscriber Press Delete to remove a single item from the inbox list e Press Delete all to remove all items from the inbox list OPERATION coNT D Sending Message In the default display select Menu 1 Inbox 3 2 Select Menu 2 Text Messages aH EA messaad 3 Scroll down to Write message 4 Press Select to open the New Select ani Text message icon y Service Provider Visible when received text message or unsent text message message entry display 5 Write the message and use the Del key for editing 6 Press Send when ready I select the subscriber number from the contact list or Press Option to open the Contact display Enter number directly Typethe subscriber number or search for SIM Card Add symbol 8 Select Send The message is sent when accepted in the display If not the message is saved as Switches between small capital letters Unsent message Nera WorldPro1000 1010 ISDN Handset Menu Options Last Calls Handset Settings Signal and Tones Text size Backlight Display contrast Mic and Line out Time Format Language Hand set number A
56. ude 10 20 E Indicator lights i ua Indoor unit Enable O Disable Outdoor unit Enable O Disable Status Standard Data connection open Ready for Phone Text and Data Nera WorldPro1000 1010 APPENDIX A SYSTEM OVERVIEW Inmarsat BGAN system The Inmarsat Broadband Area Network service BGAN provides both voice and broadband data through a OR truly portable device on a global basis dar Data and voice transmissions to and from mobile fixed subscribers is offered anywhere within the worldwide coverage of the Inmarsat 4 spot beam system see map later in the User Guide The benefit of the INMARSAT system is its high capac ity and the rapid and reliable connec tion between the land based fixed users and the Mobile Earth Stations MESS DATA a NETWORKS M Each satellite region is under the control of a Satellite Access Station 4 SAS which controls and monitors MOBILE the traffic between the MESs and 3 NETWORKS the SAS 2U 2S0 30 a SAS Satellite Access Station w Dis tribution Partners interconnects fixed telecommunication networks with the Inmarsat system two in each Ocean Region 7 NETWORKS MES Mobile Earth Station Nera WorldPro a user terminal for the Inmar sat system Figure A 1 Overview of the Inmarsat BGAN system Nera WorldPro1000
57. us Searching is displayed longer than 5 min utes move the antenna to a new position If the BGAN terminal is being used for the very first time or in a complete new position the time period for receiving GPS status GPS OK is prolonged E Nera WorldPro1000 1010 8 wait until the display status Regis tering is switched to Connected m e The terminal has now established a proper satellite connection 9 Select OK and the terminal is ready Time stamp on GPS explenation 06 06 13 11 34 35 PIN PAN Year Month Day Hour Min Sec GPS status I amp ir GPS OK 06 06 13 11 34 35 Antenna pointing 43 100 Des Connect Options al Connection status window to get Connection status GPS status 2 amp GPS OK 06 06 13 11 34 35 Registering Options OK i Connection status GPS status Er GPS OK 06 06 13 11 34 35 Connected 92 100 UR m OPERATION coNT D 11 Start using the Nera WorldSet Lia SIM pin SIM card C cells illuminate The default display is shown means 80 quality If an incorrect SIM PIN is entered the following is Note When the signal quality is Y displayed low the battery consumption is mm T Increased Nera WorldPro 1000 Note The battery is located in the service provider interface unit Incorrect GPS Status Refer to step 5 in this PO e procedure edd 1723 AGIR Menu Contacts Caution Oper
58. ways use the International prefix e g 004767244700 e Remember to key as the last digit before starting transmission Not needed on Nera WorldSet SIM card is not accepting phone calls e No valid GPS e Check Signal indicator e Check BGAN LaunchPad Press Activate button and repeat the satellite pointing e Subscriber must dial International prefix e g 00870772420510 Voice device not properly connected to terminal Verify DUN Dial Up Network settings Number to dial should be 98 Read Connecting to PC application guides on CD e Contact the PC applications vendor for help Nera WorldPro1000 1010 Operation problem 5 Connection unsuccessful 6 Terminal fails to connect in data mode 7 Disconnects after some time 8 Satellite Signal indicator turns red Probable cause Other end does not reply No answer from SAS Wrong connection details Incomplete dialing Wrong setting in dialup DUN Logging onto the Inmarsat system failed Nera WorldPro1000 1010 APPENDIX C TROUBLESHOOTING coNr D Action e Verify that you are logged on to the system e Verify satellite signal eCheck the APN address located on the SIM card with your Distribution Partner DP Select correct user name and password If required enter data using BGAN LaunchPad Check whether your SIM card is registered e Verify satellite signal indicator shouild light green e Using BGAN LaunchPad check status a

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