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Technical manual. User manual

1. Hours State table Calendar eae Name Mair ate Door can be left open or close State 2 C Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday a v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday ate TE 3 bd Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 4 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 5 i biMonday_ Tuesday WainesdadTiursday Friday Seturasy Sunday Hoadley State 6 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 7 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 8 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday ate Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 9 z 5 Monday Tuesday Wednesday Thursday Friday Saturday Sunday i Holiday State 10 af 1 7 PA T Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Steli Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 12 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday cisieila Monday Tuesday Mednesda Thursday Friday Saturday Sunday Holiday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 14 Monday Tuesday Wednesda Thursda
2. In the field From we write the time in HH MM format from which the users will have access that is 06 00 In the field To we write the time after which the users will not have access that is 15 00 Hours State table Calendar Tione 1 Name Cleaninig Color in Matrix E Yelow v From Io Timezone 2 06 00 15 00 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Timezone 3 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Timezone 4 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Timezone 5 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Timezone 6 Timezone if Timezone 8 Timezone 3 Timezone 10 Timezone 1 Timezone 12 Timezone 13 Timezone 14 v4 Close K 2 Microsol ft Word Finally we will select the days in which the users will have access to the doors between those times In our example we would select all of them To select the days we must double click on each day E Hours EE N Hours State table Calend Ve cea 1 Name Cleanini ig From Io Timezone 2 x 00 15 00 Timezone 3 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holida
3. Group Technology Once the user Pagel is selected we click on the OK button We will see the record of this Page as in the screen below E Report Preview amp EA Close Name Grop CLEANING User ID Level bencode Keyard 6 Keal code Canopenblocked doors Yeo Expraiion Date Page 1 of 1 Next leak the user locking Plan and the following menu will appear E Report Preview Ip ees gt H SSB WS s Locking plan for users Time sone Page 1 of 1 Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 85 de 127 INHOVAa INTELLIGENT HOTEL ACCESS The State column of the report informs us about the state of the locking plan information of each user For a master with magnetic stripe technology proximity technology and emergency cylinder if the column is empty it means that the door has already been updated with the last information of its locking plan and that this information has already been confirmed by INHOVA software If an arrow appears pointing at the right it means that the last version of the user s locking plan is pending of being recorded in the card key in the UoC system In the rest of the systems this arrow means that there is pending information to be transmitted to the portable programmer If an arrow appears pointing at the left it means that the last version of the user s locking plan has already been recorded in the card key in the UoC
4. All Selection All Selection Coa Foon In the field Cards Validity Limit we can encode cards without limit or limited to a number of days It is a very useful function when the hotel works for seasons In this case we are defining the Manager so choose the No Limit option In the field See Groups of Users and Doors Contracted or Expanded we choose the way in which the operator will see the matrix when s he opens it If we choose the option Contracted the operator will see the matrix with all the groups of users and doors contracted if we choose Expanded these groups will be shown expanded E Operators Key Card user Manager Operator name Manager Password Security level al z c je oR Cards validity limit No Limit Limited to Gda Show users and doors groups O Collapsed Expanded Managed doors groups Managed users groups All Selection All Selection Gia sits Cae 4 om Finally we will see the fields Manage groups of Doors and Manage Groups of Users In these fields we will determine whether the operator will have access to all the groups of users and doors or only to some of them E Operators Keyp Card user Manager Operator name Manager Password Security level oi z lem fev oR Cards validity limit No Limit Limited to a j Show users and doors groups O Collapsed Expanded Managed doors groups Managed users groups O All Selectio
5. Copy from In the column of the left we will see room 101 with its safe on the Gagne 1ST FLOOR IST FLOOR If we select the room in blue and click on the Copy button we will see the following screen Root From Unti Room 102 102 Increment Number of doors 1 Everything in that screen is determined by default the root of the Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 47 de 127 INHOVA INTELLIGENT HOTEL ACCESS name the number of the room we want to copy etc We will create rooms like room 101 but with different numbers We will start with room 102 or any other number and copy as many rooms as we need In our example there are five rooms in the 1st floor therefore we will have to create rooms 102 to 105 with an increase of 1 If the numbers of the rooms are odd from 101 to 109 we would create rooms 103 to 109 with an increase of 2 To continue with our example we will fill in the fields below Copy from Room 101 This field will show the room number we have selected in the doors screen just before clicking on the Copy button In this case the room number is 101 Into group 1ST FLOOR The same happens in this field It shows the name of the group of the room we are going to copy The name of the group can be modified if wished Root It is the non numerical part of the door we want to copy In this case it is the word Room and it is the constant part of the name of all the ho
6. fg Room 201 Group GROUND FLOOR td Room 202 e fd Room 203 Technology Type Updater Reader AE Room 204 Ad Room 205 Door Type Access Control E Doors List Cie 3RD FLOOR fF Conidor 3 Ss SS Requires Grant ____ Updater m Open Time Corridor 4 Room 401 Room 402 Room 403 Room 404 Room 405 GROUND FLOOR e hi Garage Main e Office i Delete Apply E Swimming Pool J Copy g Batch Finally we create access control doors for the rest of the floors In FLOOR 1 create Cleaning 1 with Magnetic Stripe Lock technology type It does not follow any automatic changes state board and it does not require any grant By default the opening time is 4 seconds it is possible to modify it Same process for Cleaning 2 Cleaning 3 and Cleaning 4 doors but changing the type of technology in each floor In Cleaning 2 the type of technology is Dual SmartAir Lock In Cleaning 3 SmartAir Lock and in Cleaning 4 Electronic cylinder Click on Close and confirm the changes we have done Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 61 de 127 INHOVA INTELLIGENT HOTEL ACCESS E Doors List BRE r F ata H iat Room 102 3AD FLOOR Smart Lock zi aud 3 Delete Apply z BR Copy SF Bach BR Era Another type of doors we can create in a hotel are High Transit Doors Locks readers and or safes can recognise up to 1 500 differe
7. 1 assigned column the operation or operations that we want to see Modify locking plan of a door i 1 Modify area unit For instance we can select Modify the closing plan of a door Modify Daylight Saving Time dates Modify PC Configuration Modify states table X Cancel J OK If we click on the OK button we will see the auditor of that operation Auditor EE Oall EE Selection ii PC 14 55 27 ESIRYD1366 tor 11 12 2008 14 56 01 ESIRYD1366 INHOVA Add operator Manteni 1 11 12 2008 14 56 16 ESIRYD1366 INHOVA Add operator Manteni 2 11 12 2008 15 59 37 ESIRVD1366 INHOVA Add operator Director 11 12 2008 16 00 00 ESIRVD1366 INHOVA Add operator Manteni 1 11 12 2008 16 00 14 ESIRYD1366 INHOVA Add operator Manteni 2 16 12 2008 15 11 04 ESIRWD1366 INHOVA Add operator Director 16 12 2008 15 11 28 ESIRWD1366 INHOVA Add operator Manteni 1 16 12 2008 15 11 41 ESIRWD1366 INHOVA Add operator Manteni 2 21 01 2009 09 06 38 ESIRYD1366 INHOVA Add operator Manager 21 01 2009 09 07 06 ESIRYD1366 INHOVA Add operator Mantenance 21 01 2009 09 08 47 ESIRWD1366 INHOVA Add operator Mantnance 12 registers Automatic refresh B Print This option is very useful to create a Filter of the operations on the Safes of the hotel The INHOVA system offers this option because safes are a sensitive point regarding security In this filter we will select an operator and see all the operations performed by that operator in
8. All Operator name Password Security level Cards validity limit Show users and doo Mantenance 2 Mantenance 2 Mantenance 3 Secretary Secretary Co e Once we have selected the user we want to register as an operator we write the Operator Name and Password for that operator The User Name does not necessarily have to be the same as the Operator Name The password is an alphanumeric code of between 1 and 6 characters E Operators Kep Card user l amp Manager Operator name Manager Password sf Security level Cee cee oe 4 re 5 No Limit Limited to ol Collapsed Expanded Managed users groups All Apply Cards validity limit Show users and doors groups Managed doors groups All Selection Selection rans Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 82 de 127 INHOVa INTELLIGENT HOTEL ACCESS The next step is to select the security level of that operator to access the software As mentioned earlier there are 5 levels of access Each one determines the operations the operator is allowed to do level 1 is the lowest the one with most restrictions and level 5 the highest E Operators Key Card user Manager Operator name Manager Password Security level O1 z 03 04 5 Cards validity limit NoLimit O Limitedto 0 A Show users and doors groups Collapsed Expanded Managed doors groups Managed users groups
9. E Doors List Fa Door data Name Room 101 Group 1ST FLOOR Technology Type Magnetic Stripe Lock Door Type E Agom es oom Door States Requires Grant Open Time 4 Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte O Swimming pool oO Garage O Floor 1 O 7i Add ti Delete Apply The next field is that of the Door States That is the State tables we have previously created in the system so that some doors those we chosen in this screen change automatically they operating mode Open First User Normal Card or Keyboard Card Keyboard and Double User In the case of room 101 we do not want the room to follow any state table In other words we want it to always operate in Normal mode card only the default mode of locks Therefore we will leave that field blank Remember that we have created two state tables one for the Main door and one for all the doors of the Corridors E Doors List Door data Name Room 101 Group 15T FLOOR Technology Type Magnetic Stripe Lock Door Type Room Door States w may yi Open Tine oridor Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte Swimming pool Garage Floor 1 O O O O Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 44 de 127 INHOV
10. Mantenance 2 Mantenance 3 A fee CLEANING v With this the creation of the users staff of the system is be completed Ra Hours 5 5 5 Timetables Menu INHOVA is a system that manages the users access to the different doors of a hotel It is based on magnetic stripe card electronic locks One of the characteristics of these locks is that they have a real time clock and calendar Thanks to this we can restrict the users access to the doors according to the time and or the day We can create up to 14 different time zones in the system and each can be divided into 5 periods of time To create the time zones we must click on the Timetables icon of the main screen of the INHOVA system Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 69 de 127 INHOVa INTELLIGENT HOTEL ACCESS We will see the following screen BH Ee Hours State table Calendar Tinere 1 Name Color in Matrix E Yellow v From To Timezone 2 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Timezone 3 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Timezone 4 S E a Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Timezone 5 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Timezone 6 Ti
11. TE Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday j Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 4 r S l j Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 5 A z 7 l l i Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday I State 6 j Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 7 v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday a Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday tate Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 9 3 SA Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 10 w Ww f 7 x J ball Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 11 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday m m 3 State 12 l Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday m v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday vi Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 14 x Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 15 7 xi Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 16 x Monday Tuesday
12. of the system is the following a user is somebody who has an INHOVA key and or card to open the doors that have a cylinder or a lock An operator is a user of the system who has access to the management software That is s he has an operator name and password to access to the software and perform all or some of the operations that can be performed with the software Therefore the number of operators in the system can be equal to the number of users of the system but never higher The operators can have restrictions regarding the management software of the system In other words we can establish different Operator Levels In this screen we are going to specify which operations are allowed in the different levels of access to the software We can have up to 5 levels of access from 1 to 5 and we can configure different options in each In the following screen we can see the highest level level 5 Logically this is the level with the highest number of operations allowed System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Available options for level v A Print reports Modify Timezones Modify Hotel data Communication with PP Delete user keys View openings v Open safes Update firmware 2 641 Dand ananman bream dann xine 7 Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 20 de 127 INHoOVa INTELLIGENT HOTEL ACCESS In the exampl
13. 23 59 C View openings Password to open doors F Read keys Send Data to PP From that screen we will transmit the information of the closing plan to the portable programmer Before transmitting it however we must specify the information of the doors that we are going to transmit There are two ways of doing this The first option is to transmit the information of the doors that have not been updated That is to select the Not updated option of the screen For the INHOVA program not updated doors are doors whose closing plan has been changed when these changes have not been sent to the portable programmer for their transmission to the locks readers and or safes Naturally if the closing plan has just been created all the doors of the hotel will be not updated consequently we will transmit the information of all the doors The second option is to manually select the doors whose information we want to transmit This way if we have changed the closing plan of one door it will not be necessary to transmit the closing plan of ALL the doors in the hotel We will only select that door We select the option Door Selection of the screen of the portable programmer The button Doors Selection will be activated automatically Send Doors to PP O Not Updated Doors Selection Oall Initialize doors Update doors Open doors Open safes Update firmware Read openings from doors View openings Read keys H Doors
14. If in Setup menu we have selected option Update on card read amp write user could do the following operations If we activate option Key Card audits openings user will record in its own card all the events he does in the locks cylinders or readers If we activate option Does not open if openings overflow once the card is full of events the user will have to empty the card to continue acceding to the doors of its locking plan If we activate option Modifies own locking plan we will be able to modify locking plan and activating option Updates card key every we will be able to update the card When selecting this option a new field will appear In this field we can select how often we want the cards to be updated In the field activates in energy savers the system gives us the possibility to activate one or two relays by selecting relay or 2 relays This option is not available with electronic cylinders The field Level to encode key Card shows the operator level that the operator who is managing the system must have to record a card or a copy of the user in this case the Manager Each operator can record cards of the same or lower level than his access level For instance if one of the receptionists 1s an operator of the system with operator level 3 s he will not be able to record a card of the Manager as the operator level of the manager is higher level 5 Only those operators with operator level 5 will be able to record that car
15. Name Room 101 Group 1ST FLOOR ry Technology Type Magnetic Stripe Lock v Maanetic Stripe Lock Door Type Dual Smart amp ir Lock Off line Magnetic Stripe Reader On line Magnetic Stripe Reader Off line Dual Smart ir Reader Magnetic Stripe Elevators Reader i Dual Smart ir Elevators Reader Denies Smart amp ir Lock Off line SmartAir Reader Smart ir Elevators Reader Updater Reader not assigned assigned Door States Requires Grant Common Keypad code Guest s Grants Specify at Check In By default No Yes Caja Fuerte oO Swimming pool O Garage Floor 1 O PE Add 7 Delete Apply ER Copy SF Batch K Find In a magnetic stripe card technology installation locks select the Magnetic Stripe Lock option for the magnetic stripe card and the Off line Magnetic Stripe Reader for the off line magnetic stripe card wall readers In the doors screen the option of the safes is not available for security reasons That is a safe will always be connected to one room so that the guest in that room can use the safe with the card s he uses to open the room door Hence we will define the type of product for room 101 in this case a Magnetic Stripe Lock E Doors List Door data Name Group Technology Type Door Type Door States Requires Grant Open Time Guest s Grants Caja Fuerte Swimming pool Garage Floor 1 Common Keypad code Room 101 1ST
16. button and start creating the second table that we need Before we do this the system will ask us whether we want to save the changes made in the first tables or not Confirmation State table Main Save the changes 7 We must click Yes then we will go to the next table The button of State 2 will be now called Main which is how we have called the table E Hours eae State table Calendar i Name l Door can be left open or close State 2 v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday caer vi Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday tate Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 4 i i Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 5 p 3 Jl i Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 6 v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 7 Mi Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday BG v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday ate a SS ee ee E Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 9 Monday Tuesday
17. FO Room 102 Name Swimming Pool E Fl Room 103 Group GROUND FLOOR x m e RO Room 104 e fa Suite 105 Technology Type Offline SmartAir Reader v 2ND FLOOR Sree e I E e Fd Room 201 m ff Room 202 Door States v H Rd Room 203 Ad Room 204 Requires Grant ESwimmingpool v Rl Room 205 3RD FLOOR m e Room 301 Open Time 4 F Room302 T H Room 303 H T Room 304 m e P Room 305 4TH FLOOR e Room 401 Room 402 Door Type Common access e d Room 403 eo Room 404 amp Room 405 GROUND FLOOR eo m ER Copy SH Batch gh Find To finish we are going to create common access doors for the rest of the floors In FLOOR 1 create the corridor 1 door access with Magnetic Stripe lock technology type In the field Door State click in the pull down menu to select one of the state boards that we have defined previously In this case select Corridor Board For Corridor 2 3 and 4 access door the process is similar to the previous one but we have to select the technology of each floor For corridor 2 access door we have to select Smartair Dual lock technology type for corridor 3 access door select Smartair lock technology type and for corridor 4 access door select Electronic cylinder technology type E Doors List 18ST FLOOR a Door data Door keying il Corridor 1 H AI Room 101 Name Corridor 1 fF Room 102 Group 1ST FLOOR RI Room 103 fa Room 104 Technology Type Ma
18. Free Sector 12 Free ACACA Sector 13 Free Sector 14 Free Sector 15 Free i N of audit events on 4K card Sector 15 Free Ne of audit events on 1K card N of locking plan crosses on 1K card 0 N of locking plan crosses on 4K card User Data sector must be the same in both cards Cards protected with foreign keys Keys Kep E As it appears in the Mifare Card Configuration menu the systems will allows us to communicate with Mifare technology SmartAir electronic locks by using Mifare 1KByte or 4Kbytes cards Depending on the type of cards we have it will be necessary to customize the sectors of each card according to the necessities of the installation Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 30 de 127 INHOVA INTELLIGENT HOTEL ACCESS It is important to indicate that both type of cards can work in the same installation but the Mifare 4K Bytes card will be limited to the first 15 sectors of the Mifare 1K Byte card that is it will have the same capacity of a Mifare 1K Byte card Sector 00 stays reserved for the MAD the unique code of the card This sector is not configurable By default the data of the user will be stored in sector 01 but it is possible to store them in any other sector In case we select option energy savers in the setup menu see point 5 5 2 6 sector 02 will be reserved for energy savers codes It will not be possible to sto
19. Only authorised users will be able to do this To record the safe master card we must first determine the expiration date By default the expiration date is 24HOOMN of the day in which the card is recorded Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 107 de 127 INTELLIGENT HOTEL ACCESS To select the day we click on the arrow of the field Expiration Date Special Key Cards Fail Safe Card Number of fail 1 Copies 1 4 l Safes Master Card Expiration Date Expiration Time GS Safes Lost PIN Card Expiration Date lun mar mi jue vie sab dom S e e 4 5 6 7 8 101 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 EJ 2 30 3 28 01 2009 v Once we have selected the day and the time we click on the button Safe Master Card The card will then be recorded Special Key Cards Special Key Cards Blocking Card Number of fail 1 Al Copies 1 EZ Safes Master Card Expiration Date 26 01 2009 v Expiration Time 03 30 EJ GS Safes Lost PIN Card Expiration Date 26 01 2009 v OK Insert the Card Encoding Safes Lost PIN Card A customer may forget the code s he chose when programming the safe A special card is also used to solve this problem Let us remember how safes work when they are operating in the Card Keyboard mode when the customer wants to use the safe in her his room s he inserts her his customer card then s he enters a 4 digit PIN that
20. READ CARDS E Another feature of the INHOVA program is the possibility of reading the cards that have been recorded If a user loses her his card and we find it we need to read the information stored in it to be able to identify it To read the card we click on the icon Read Cards of the main screen of the INHOVA program The system will ask us to insert the card in the motor driven editor Read Key Cards Name Technology Proximity Key Clock Grants Safe User ID Swimming pool arage Floor 1 Floor 2 Expiration Date Floor 3 Floor 4 Activation Date Issue Date C Kep Card audits openings C Does not open if openings overflow C Modifies own locking plan Keypad code Version xx xx Read Card Read Key K Read Proximity OE Delete Card w Delete Key i Delete Proximity In case we want to read a magnetic stripe card we will click in the Read Card button and the motorised encoder will ask for a card IEDMM Version 06 00 Name Technology Proximity Grants Safe Swimming pool Garage Floor 1 Floor 2 Expiration Date Floor 3 Floor 4 User ID Activation Date Issue Date C Kep Card audits openings C Does not open if openings overflow C Modifies own locking plan Keypad code Insert the Card We will insert the card in the editor Then the screen will show the record of the user the card belongs or belonged to We will also see a message show
21. Room 104 Suite 105 Suite 105 4 2ND FLOOR Date Time Expiration Date 22 01 2009 12 00 Activation Date 21 01 2009 f 15 40 Ago Room 204 Ao Room 205 3RD FLOOR C Disabled ADA Room 301 Keypad code Room 302 Room 303 Room 304 Room 305 4TH FLOOR a Daarn ANT amp Occupied T Preassigned XF Occupied AND Preassigned Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 100 de 127 InNnHoOVva INTELLIGENT HOTEL ACCESS Then we will select that room even if it is shown red this indicates that it is not available and click on the OK button Confirmation The program will tell us that that room is full and will ask us to confirm oe 4 Occupied room Room 201 that we want to do the checkout Expiration date 22 01 2009 12 00 00 Free room We click on the YES button Automatically the program will check the room out and will select it to check in the customer in that room Then we will follow the check in process explained in the previous section Encode 6 5 MASTER CARDS stali In the previous sections we have explained how to record customers guests cards and how to make copies of these cards We will now see how to record the cards for the hotel staff If we click on the icon Record Master Cards of the main screen of the INHOVA program we will see the screen to record the staff s cards Encode Staff CLEANING Data Options Cleaning 1 Clea
22. V Automatic refresh B Print wW Close The field Date shows us the day in which the operation was performed The field Time shows the time the field PC shows the name of the computer from which the operation was performed this is useful when the system 1s working in a computer network The field Operator shows the name of the operator who performed the operation and the field Operation shows which operation was performed Finally the field Concerning shows in which user or door the operation was performed The information stored is quite comprehensive this means that we can control the operations performed by the operators at any time Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 86 de 127 Innova INTELLIGENT HOTEL ACCESS We can also use filters to obtain the information that we want more easily If we click on the Filter button we will see the following screen Select Auditor s filter Date me From 09 12 2008 From 00 00 00 To 21 01 2009 To 23 59 59 Filter None OPerTasks With Granted Per Operator By Doors In this screen we can select whether we want to see the auditor of a particular operator a particular operation or the auditor of the safes in the system E Users selection SEE Manteni 1 If we select By Operator we will see the list of operators of the system as a in the screen below In this screen we will double click on the operator whose auditor we
23. g Room 301 Common Keypad code Room 301 Sate Group 2 8 fo eeeeoatee0e0e0 HAARAA Once we have created the safe we click on the Close button and return to the main screen of the INHOVA program The program will ask us whether we want to save the changes made in the safe of room 301 that we have just created Confirmation Door Room 301 Safe Save the changes Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 55 de 127 Innova INTELLIGENT HOTEL ACCESS We will click on the YES button The next step is to create rooms 302 303 304 and 305 of the second floor which will be identical to the room 301 that we have just created As in the case of the rooms on the first floor we will use the Copy function On the main screen of the INHOVA program click on the Doors icon and go to the Doors screen of the installation Select the room 301 we have just created which is the room we want to copy E Doors List DER 1STFLOOR Doordata H HI Room 101 E e FO Room 102 Name Room 301 E fF Room 103 Croup 3RD FLOOR E e FO Room 104 a 4o Suite 105 Technology Type SmartAir Lock 2ND FLOOR e ig Room 201 Door Type Room H fd Room 202 Door States fd Room 203 i ae ag Room 204 Requires Grant Ad Room 205 Open Time 3RD FLOOR oof F oom 301 Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuert
24. system In the rest of the systems this arrow means that the information has already been transmitted to the portable programmer but this is still pending of being confirmed by INHOVA software Is a useful tool to know the state of the locking plan in the UoC Update on Card Read and Write systems The record can be printed in the default printer of the computer or saved in a text file Follow the same procedure with the other options 5 5 9 Auditor The auditor is a file that stores all the operations performed by the operators in the system This means that we can always check the operations performed and who has performed them If we click on the Auditor icon of the main screen of the INHOVA system we will see the following screen Task S Modify locking plan of a door 15 54 05 ESIRVD1366 INHOVA Modify locking plan of a door 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan of a door 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan of a 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan of a 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan of a 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan of a 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan of a 19 01 2009 15 54 05 ESIRWD1366 INHOVA Modify locking plan of a 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan of a 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan of a door 19 01 2
25. 119 de 127 InNHoOVva INTELLIGENT HOTEL ACCESS places of the hotel where access is restricted The second option would be to change the cylinder of the door and cut a new key This option can be very expensive particularly in the case of mechanical devices as the loss of a key could mean having to change more than one cylinder This could get even worse if the stolen or lost key is a master card The INHOVA system can solve this problem in a very easy simple and cheap way It has a card cancelling system valid for either customer or staff cards every time we record a new card for a user and the card is inserted in a lock reader or safe the lock will recognise that the card is new and cancel the previous one For instance whenever a customer checks in a room we record a new card for her him When the customer goes to that room s he inserts the card in the lock The lock reads the information of the card and immediately recognises that it is a new customer card cancelling the previous one Most of the times the previous card will be the card of the previous customer that stayed in that room The previous card will be cancelled regardless of whether the card has expired or not The lock will simply cancel it The same happens in all the locks of the hotel For example when a new customer goes to the swimming pool because s he is allowed access the lock of the swimming pool will recognise that this customer card is a new customer card fo
26. 20 aCe Carpetas x ie sritorio a ip Mis documentos e za 5 A MiPC Disco local C Archivos de programa pew 5 Documents and Settings Administrador E administrador IRUN O all Users 5 bechote2 Application Data Cookies S amp Escritorio E Ue Favoritos S Men Tricio 5 Mis documentos 420esP Data Data Mi m sica mis im genes E programas S Software B420 E O UserData a cristjos E galarped a Tesa S Intel notes a winpows innova D S amp instcom en NAS TESA esirvs127 a Select OK again in the previous screen With this the installation of the software is finished Remove the CD ROM from the computer The INHOVA program is installed in the folder you have selected during the installation By default this folder is called INHOVA and is located in the Program Files folder of the local disk C Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 9 de 127 InNnHoOVva INTELLIGENT HOTEL ACCESS Inside the folder you can find the execution files for INHOVADATA exe and INHOVA exe programs as you can see in the following picture te INHOVA DER Archivo Edici n Ver Favoritos Herramientas Ayuda a Q ars i a B squeda Carpetas EJ pr 5 2 INSTALLING THE DATA FOLDER In the previous section we have seen how to install the software of the INHOVA system in the computer Nevertheless having install
27. A U INHOVA SOFTWARE MANUAL P gina 54 de 127 Innova INTELLIGENT HOTEL ACCESS Next in technology type select the option SmartAir Lock in the same way as the following screen E Doors List 1ST FLOOR Door data S FD Room 101 E fF Room 102 Name Room 301 fF Room 103 Group 3RD FLOOR v fF Room 104 DS a ea Techno Tse E v D FLOOR Ag Room 201 Door Type Room v ha Room 202 Door States Room 203 Me spa 204 Requires Grant ta rioan g Open Time D a eeeoateee0 D H Room 301 Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte Swimming pool Garage Floor 1 O O 3 Add 3 Delte gt Anny Cy co E Ce O Once we have created room 301 we will create the safe for that room To do this we must click on the Add button Confirmation The program will ask us whether we want to save the Q a changes made in room 301 or not Click on the YES button utton aE The program gives now the possibility to add the safe associated to room 301 Select Safe in door type and Smartair Safe in technology type E Doors List 1ST FLOOR Door data ff 0 Room 101 fF Room 102 Name fF Room 103 AHI Room 104 fu Suite 105 Technology Type Smart ir Safe D FLOOR r A Room 201 poe Ie fe Room 202 Door States Ag Room 203 j fl Room 204 Requires Grant AE Room 205 3RD FLOOR
28. Check In By default No Yes Swimming pool E Doors List 15T FLOOR Door data H FO Room 101 E FO Room 102 Name Room 401 E e HI Room 103 Group 4TH FLOOR v H eI Room 104 n H e fa Suite 105 Technology Type Electronic Cylinder v E 2ND FLOOR H A Room 201 Hed i aides E fd Room 202 E Ag Room 203 0 Ad Room 204 Requires Grant E e Ag Room 205 Door ID 3RD FLOOR 3 H eP Room 301 Open Time 4 H e Room 302 r H Room 303 an m e PF Room 304 Guest s Grants E eof Room 305 not assigned assigned Specify at Check In 4TH FLOOR By default No Yes T Geen m 401 Caja Fuerte ote Garage oO Floor 1 O Swimming pool O O Once we have created room 401 click on the Close button ae onfirmation Q Door Roorn 401 Save the changes The program will ask us whether we want to save the changes made in room 401 or not Click on the YES button Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 57 de 127 INHOVa INTELLIGENT HOTEL ACCESS The next step is to create rooms 402 403 404 and 405 of the fourth floor which will be identical to the room 401 that we have just created As in the case of the rooms on the first floor we will use the Copy function On the main screen of the INHOVA program we click on the Doors icon and go to the Doors screen of the installation Select the room 401 we have just cre
29. E E eeeooteee00 not assigned assigned Specify at Check In By default No Yes R 402 E oom y 5 Room 403 Swimming pool O O Room 404 Garage O O Room 405 Floor 1 O O Fi Add f Delete Apply ER Com F Batch A find With this fourth floor the creation of all hotel rooms is finished Once the rooms are defined we are going to start creating the rest of the doors of the hotel Access control doors where only hotel staff has access and common access doors where staff and guest have access Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 58 de 127 INHOVA INTELLIGENT HOTEL ACCESS Create hotel common accesses doors For this in the doors screen of INHOVA program click on Add and create the door in a similar way as the rooms In our example hotel we have the following common accesses doors Garage Principal and Swimming pool in FLOOR 0 Corridor 1 in FLOOR 1 Corridor 2 in FLOOR 2 Corridor 3 in FLOOR 3 and Corridor 4 in FLOOR 4 In our example hotel we have created a special grant for the Garage and another grant for the swimming pool so when creating the garage we will have to select the Garage grant and for the Swimming pool the Swimming pool Grant We have also created a special states board for the principal door and other for the corridor so we have to take this into account when creating the principal door and the corridors We are going to create different locks in the common acc
30. FLOOR M CLEANING 2ND FLOOR V MAGAMEMENT 3RD FLOOR V MANTENANCE V 4TH FLOOR V GROUND FLOOR 5 5 8 Reports Reports In the Reports menu we can print all the information of our closing plan or save it in a text file If we click on the Reports icon of the main screen of INHOVA we will see the following screen Reports List Doors Fist Users list Timezones list Door States list Holidays list Doors form Users form Locking plan of doors Locking plan of users Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 84 de 127 ImHOva INTELLIGENT HOTEL ACCESS We can print the whole list of the users of the system the doors the users records the closing plans etc Users selection The procedure is similar in all cases Let us suppose that we want to print the record of a particular user From the Options Ls I Cleaning 1 list we select the option Users Record and click on the Print ae Cleaning 2 17 not selected 0 selected button We will see a screen like the following E Manager ee Manager Mantenance 1 M Mantenance 1 Users selection 16 not selected 1 selected J leaning 1 Cleaning 1 Cleaning 2 Cleaning 2 Manager Manager Mantenance 1 Mantenance 1 eet In this screen we can select the users individually or by groups using a the field Group We select the user Page 1 Group Technology Fax
31. Next to install to this folder or click Change to install to a different folder ERE P gina Web en blanco D gt _ Install InHova SmartAir to Nuevo a partir de un documento A C 4Archivos de programatINHOvAt O oun n A aiene Plantillas de mis sitios Web x 2 P Agregar Sitio de red B Ayuda de Microsoft Word v Mostrar al inicio Select the location of the hard disk C for the INHOVA program The program will be installed in C Program Files Inhova by default In other words it creates a folder called Inhova in the Program Files folder of the hard disk If you want to install the INHOVA program in another location you will have to specify the new location by clicking on CHANGE Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 8 de 127 cc o kum ee ee INHOVA INTELLIGENT HOTEL ACCESS Select NEXT atras O a pe B squeda E Carpetas Fri Direcci n D CD InhovalSoftwarety 4 10 Rh Carpetas Escritorio B Mis documentos a W mirc 2 Disco local C i InHova SmartAir InstallShield Wizard amp innova D 5 Cd Inhova E Manuals INHOVA 5 D Software Tools The InstallShield Wizard has successfully installed InHova GB v4 06 SmartAir Click Finish to exit the wizard v4 08 O v40 S O Windows Installe E instcom en NAS TESA esirve Launch the program Desarrollo_Producto en NAS E S
32. Openings Sector 06 Openings Sector 07 Openings Sector 06 Openings Sector O7 Openings Sector 08 Openings Sector 08 Openings Sector 09 Openings Sector 09 Openings Sector 10 Locking Plan i Sector 10 Openings Sector 11 Locking Plan Sector 11 Openings Sector 12 Locking Plan Sector 12 Openings LK Sector 13 Locking Plan Sector 14 Locking Plan Sector 13 Openings Sector 14 Openings Sector 15 Locking Plan xj Sector 15 Openings N of audit events on 1K card 36 N of audit events on 4K card N of locking plan crosses on 1K card 72 N of locking plan crosses on 4K card User Data sector must be the same in both cards Cards protected with foreign keys Key A 111111111111 Key B 111111111111 The read and write UoC feature is only available with mifare classic 1K and 4K cards The mifare ultralight cards will work with read feature due to their 64 Bytes memory In case of having an installation with electronic cylinder where you want to assign the read and write feature UoC you will have to select the options Update on card Read amp Write Automatic card updaters audit openings and Modify locking plan See the picture below System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Facility code Reading Technologies Lock s Audit trail C
33. Openings select one wall reader in the on line doors list and click on the read openings button The system will pickup all the opening records of the selected wall reader Open select on wall reader in the on line doors list and click on the open button The selected wall reader will be opened Close select on wall reader in the on line doors list and click on the close button The selected wall reader will be closed Besides in the same screen the system will show us the situation of the on line doors Door a list of the on line doors State the type of state see chapter 5 5 3 Communicates it will inform us about any communication between the wall reader and computer Update it will inform us if the on line doors are updated with the last closing plan Open it will inform us if the on line doors are opened or closed Blocked it will inform us if the on line doors are blocked Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 118 de 127 INHOVAa INTELLIGENT HOTEL ACCESS 6 12 LOGIN LOGOUT Logout Logout is a function used by operators to finish a session in the INHOVA program When an operator has finished performing the necessary operations instead of closing the program s he can click on the Logout icon With this the program will be locked When another operator wants to activate the system s he will have to enter her his user name and password TEST VERSION DEMO Data If an operator clicks
34. Room 101 15T FLOOR Occupied until 22 01 2009 Room 201 2ND FLOOR Occupied until 22 01 2009 Room 204 2ND FLOOR Occupied until 22 01 2009 This screen shows a list of the rooms that are full at that moment To check out one room in particular for example room 201 we must select that room Rooms Rack Name Group Status Room 101 1ST FLOOR Occupied until 22 01 2009 Room 201 2ND FLOOR Occupied until 22 01 2009 Room 204 2ND FLOOR Occupied until 22 01 2009 Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 99 de 127 Innova INTELLIGENT HOTEL ACCESS Once we have selected the room we click on the Check Out button The program will check out the room and that room will be available again Before we check the room out the program will ask us to confirm that we want to do this Confirmation This room will disappear from the list of full rooms Rooms Rack _ Name Group Status Room 101 1ST FLOOR Occupied until 22 01 42009 Room 204 2ND FLOOR Occupied until 22 01 2009 CBee Coie me We can also do this in the Check in screen Let us suppose that we are checking in a new customer and we want to give her him room 102 which is available but appears full in the system In the check in screen we will click on the Room field to see the list of rooms List of rooms Check In Copy Guest Pre Check In j Rooms EM Number of nights 1 Hie Room 101 O Room 102 Room 103
35. Room 104 SO Suite 105 FD Suite 105 4 2ND FLOOR ffl Room 201 ft Room 202 ft Room 203 fd Room 204 ff Room205 ERL FLOOR ponn The first thing we must do is see which rooms are available in the hotel to do this Aar we click on the Binoculars icon of the Rooms field We will then see a list of the Room 305 3 4TH FLOOR hotel s rooms The rooms that are NOT available will be shown red and the ones a Danm Am A Occupied available black l Preassigned X Occupied AND Preassigned Fax Check In Copy Guest Pre Check In Rooms Number of nights 1 Date T Expiration Date 22 01 2009 Activation Date 21 01 2009 Grants From this list of available rooms we must select the room we want to give to the new customer The name of that room will automatically appear in the Rooms field of the Check In screen In the following field indicate the number of nights the guest is going to stay in the hotel It appears number 1 by default The Expiration Date 1s activated automatically according to the number of nights selected 12 00 is the default expiration time of the INHOVADATA program Remember that in the General label of the Setup menu we have established the default expiration time of the customers cards The default Activation Date and Time is the moment when the customer checks in We can modify it manually Remember that we have created that default date in the General label of the Setup menu The act
36. Saf Office fFORoom 103 P Room 301 GBRoom 103 5afe GBRoom 301 Safe fFORoom 104 PF Room 302 Room 104 Safe Room 302 Safe v R Tbuite 105 Group HST FLOOR v Technology Type Door Type ecra Fo J The program will automatically select the doors that belong to that group When we have finished the selection we click on the OK button and return to the screen of the portable programmer We can also select the way in which we want to see the list of doors transmitted to the portable programmer We can arrange the doors in alphabetical order or sort them by groups We can select either of the options in the field View doors sorted by of PP screen Send Doors to PP Initialize doors O Not Updated Update doors Doors Selection H Doors Selection Open doors Oall Open safes View doors sorted by Group w Update firmware Name O00000 O O Read openings from doors Group View openings Read keys PP data expiration Password to open doors CZ Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 91 de 127 INTELLIGENT HOTEL ACCESS In order to improve the security level using the portable programmer it is possible to set up date and time in the PP date expiration field to expire the using time of the portable programmer Besides we can define a code in the Password to open doors field to protect the portable programmer When the portable programmer user selects the open option the portable programmer will a
37. Sector 05 Openings Sector 05 Openings Sector 06 Sector 07 Sector 08 enings v Sector 08 Openings Sector 09 enings Sector 09 Openings Sector 10 ockin ian Sector 10 Openings Sector 06 Openings Kaa alae kal eal Sector 07 Openings Sector 11 ocking Plan Sector 11 Openings Sector 12 ocking Plan Sector 12 Openings Sector 13 ocking Plan Sector 13 Openings Sector 14 Sector 14 Openings Sector 15 Locking Plan Sector 15 Openings v N of audit events on 1K card 36 N of audit events on 4K card 144 N of locking plan crosses on 1K card 72 N of locking plan crosses on 4K card 528 User Data sector must be the same in both cards Cards protected with foreign keys The rest of the sectors stay free to record the openings of the user and modify its crosses The availability in the Mifare 1KByte will be from sector 04 to sector 15 and in the Mifare 4Kbytes from sector 04 to sector 39 For each sector 6 openings are recorded and 12 crosses are modified Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 27 de 127 INHOVa INTELLIGENT HOTEL ACCESS Mifare Cards Setup 1K Card 4K Card Sector 00 Sector 01 Sector 02 Sector 03 Update on Card Data Sector 00 Sector 01 Sector 02 Sector 03 Sector 04 Sector 05 Sector 04 Openings Sector 05 Openings Sector 06 Openings Sector 06 Openings Sector 07 Openings Sector
38. T wsday Friday Saturday Sunday Holiday 2 Siate7 X E monov r Friday Saturday Sunday Holdey leave the door Opened Or Closed This means that every v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 8 a Ja CAAA av from HOOMN the lock will operate in the norma State 9 g v londay Tuesdas Friday Saturday Sunday Holiday 2 es 2 rivey_ serrday Sunday rioter i Ee mode and nobod not even authorised users will be able a 9 9 ate 11 v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday i stae12 2 0 Monday Tuesday Wednesdal Thursday Friday Saturday Sunday Holday to cha ge 1ts operati g ode n neg m 7 ia v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 14 e e aes r a v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 15 ad Monday Tuesday Wednesda Thursday Friday Seturday Sunday Holiday State 16 C Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday a Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 39 de 127 mHOVA INTELLIGENT HOTEL ACCESS We have finished creating the state table for the Main door We will leave the rest of the changes of the table up to the possible 16 in blank We click on the State 2
39. Wednesda Thursday Friday Saturday Sunday Holiday Hours State table Calendar M Name Corridor a ain Door can be left open or close State 2 08 00 Open Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday s Saturday Sunday Holiday State 3 3 e aca a a _ 7 E Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 4 5 a x Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 5 J F y be Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 6 v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 7 n Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Been Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday e Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 9 Ne Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 10 A 3 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 11 x Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 12 v Monday Tuesday Wednesday Thursday Friday Saturday Sunda
40. access to them this step replaces the part of the matrix concerning the customers and the common access doors This process is explained later in this manual If we do this we will not have to display the part of the matrix concerning the hotel s customers We will not either have to create those users of the system when we create the rooms a user will be created automatically for that room Therefore the system is very simple Once we have created the doors room doors access control doors and common access doors and defined which customers will have access to the common access doors we will only have to define the hotel staff and fill in the part of the matrix concerning the staff NS PUERTAS USUARIOS CM PERSONALI _ X X PERSONAL2 X X TERSONAL 3 OAA X X El Oo siti Ce EE z s g 2 n Hoo CE ECCO SIS The closing plan of the hotel is completed In the following sections we explain all the steps in detail 5 5 CREATING A CLOSING PLAN FOR A MAGNETIC INSTALLATION INHOVADATA EXE PROGRAM We have already explained that depending on the product we install in the doors magnetic stripe card electronic locks contact less electronic locks or electronic cylinders we can have four types of installations MAGNETIC installations that is installations with magnetic stripe card technology PROXIMITY where we use products with proximity technology DUAL where we use
41. all the operations performed by the operators in the INHOVA program In the auditor we can see these operations In addition we can use filters to obtain the information we want more easily We can filter the information by operator by operations and by safes If we click on the Auditor icon of the main screen of the INHOVA program we will see the following screen Auditor BR Oall 5 Open O Selection PC Operator Task Referred to 26 0 2009 10 16 48 ESIRVD1366 INHOVA Modify door name Pasilo 3 gt Coridor 3 a 26 01 2009 10 17 08 ESIRVD1366 INHOVA Modify door Room 401 EI 26 01 2009 10 17 08 ESIRVD1366 INHOVA Modify door name Habitacion 401 gt Room 401 26 01 2009 1017 18 ESIRVD1366 INHOVA Modify door Room 402 26 01 2009 101718 ESIRVD1366 INHOVA Modify door name Habitacion 402 gt Room 402 26 07 2009 10 17 28 ESIRVD1366 INHOVA Modify door Room 403 26 01 2009 10 17 28 ESIRVD1366 INHOVA Modify door name Habitacion 403 gt Room 403 26 01 2009 10 17 38 ESIRVD1366 INHOVA Modify door oom 404 26 01 2009 10 17 38 ESIRVD1366 INHOVA Modify door name Habitacion 404 gt Room 404 26 01 2009 1017 48 ESIRVD1366 INHOVA Modify door Room 405 26 07 2009 10 17 48 ESIRVD1366 INHOVA Modify door name Habitacion 405 gt Room 405 26 07 2009 1017 59 ESIRVD1366 INHOVA Modify door Cleaning 4 26 01 2009 10 17 59 ESIRVD1366 INHOVA Modify door name Limpieza 4 gt Cleaning 4 26 01 2009 10 18 10 ESIRVD1366 INHOVA Modify door Corridor 4 26701 200
42. and click on the OK button The recording process will then start Special Key Cards Special Key Cards Insert the Card Encoding OK Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 105 de 127 INHOVA INTELLIGENT HOTEL ACCESS Programming Card and Fail safe Card The programming card and the Fail safe card are used when a fault in the system prevents us from using the INHOVA program If for whatever reason we cannot execute the INHOVA program or the motorized encoder does not work and we cannot check in the customers we can use the programming card and the Fail safe card to do the check in The process is as follows The hotel s reception will always have a programming card and at least as many Fail safe cards as rooms are in the hotel When the system breaks down and we want to check in a customer in a room we will insert the programming card in the lock of the room and then a Fail safe card From that moment the Fail safe card will become the card of that room With this method we will only have one card for each room When the customer leaves the hotel s he will hand over the card at reception This card will then be given to the next customer in that room If the customer leaves the hotel without handing over the card we will repeat the operation and record a new Fail safe card That is we will insert the programming card in the lock and then a new Fail safe card That card will become the new card of
43. at the moment it is recorded and will not have an expiration date If we modify the fields Keyboard Expiration Date or Activation Date and click on the Record button before the card is recorded the program will ask us whether we want to save the changes made in the user s record We must click on the YES button If we do not modify any of these three fields when we click on the Record button the recording process will start automatically Encode Staff DEAR Encode Staff oae ono CLEANING Data Options l 9 Cleaning 1 STAA EE A E a Cleaning 1 Name Manager C Disabled ADA Cleaning 1 Cleaning 2 Technology Cleaning 2 9 Cleaninig 2 Group MAGAMEMENT 9 Manager User ID date k ad Manager DR Manager Activates in energy savers 1 relay 2 relays Secretary Secretary User s Grants MANTENANCE 9 Mantenance 1 Mantenance 1 Encoded copies 0 Mantenance 1 L 3 Mantenance 2 Encoded copies 0 eee 2 Until 22 01 2009 13 50 il Mainan 2 Expiration Date _ _ ___ Unti 23701 2009 09 00 Mantenance 2 Activation Date 21201 2009 11 50 Mantenance 2 Activation Date 2101 2009 11 50 Place the card Encoding OK Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 102 de 127 INHoOVa INTELLIGENT HOTEL ACCESS Once we have recorded the card the name of that card s user will turn black If the name is shown blue in the user list
44. bear this in mind when we define the users and doors The first thing to take into account is that a hotel has two types of users the customers guests and the staff cleaning maintenance administration etc In the case of the customers and due to the features of a hotel each customer will have a certain room and a variable number of days the number of days s he will stay at the hotel This customer is always a different person Therefore when we define the customer in the installation we must give her him a generic name The easiest way to define a customer is to indicate her his room number For instance Customer in room 101 Customer in room 102 etc Customers will be managed in the following way when a customer arrives at the hotel we must give her him a room and record the user card for that room The room will not be given to any other customer while that customer is at the hotel By default this card will expire on the day the customer leaves the hotel The room will be free again from that day and we will be able to give it to another customer When another customer arrives and we give her him the room we will record the same card that we had recorded for the previous customer but the card will now have different activation and expiration dates We will do this with all the customers and rooms of the hotel Obviously the card that we record for the customer has only access to the room that customer has been given A hotel has di
45. has access to the door according to the closing plan that the lock or reader has stored in its memory The lock or reader will check whether the user is allowed to access or not NEVER ALWAYS or RESTRICTED according to the time zone and will give her him access depending on that This is how all the locks readers and or safes of the system work In a high transit door the lock will only check the first point e g the system code It will allow to access to all the users who have a card with that code Therefore high transit locks do not restrict access but they do register all the openings of the door The lock stores the last 1 000 events in its memory and can tell us who has opened the door on which date and at what time Unfortunately these doors allow access even to cards that have expired in the system For instance if a customer stays at the hotel for 3 days and takes the card with her him when leaving s he will be able to open Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 62 de 127 INHoOVea INTELLIGENT HOTEL ACCESS the high transit door with that card This is logical as the high transit door only analyses the installation s system code There is a solution to this problem We will see it later in this manual when talking about the Special Cards of the System 5 5 3 3 Programming of Common Access Doors Once we have created the doors of the hotel we will create the hotel staff we do not nee
46. has changed it is now shown green and with the 0 symbol which means that the option Can leave the door open is selected and the symbol which means that the option Overrides privacy is selected With this we finish the modification of the crossing Manager Garage We must follow the same procedure with all the crossings of the users and doors Nevertheless filling in the matrix crossing by crossing can be quite tiresome We can use two tools to make it easier Copy User and Copy Door Copy User The option Copy User consists in copying the closing plan of a user the horizontal line of the matrix is the information about users to other users or groups of users We will see how to do this step by step Let us suppose that we want to copy the closing plan of the Manager to the Secretary and Receptionist 1 We will see the closing plan of the Manager in the matrix Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 76 de 127 mHova INTELLIGENT HOTEL ACCESS Copy User Source Manager CLEANING Cleanini I Cleanin Cleanini Target Group Individual C CLEANING C MAGAMEMENT C MANTENANCE Select Groups BA End User BA Find Door ER Copy User ER Copy Door X Cancel SOK If we click on the button Copy User we will see the following screen The screen has two fields the Source whic
47. information is specified in the matrix As we have mentioned in this manual in the INHOVA System we only define the hotel staff not the customers We have already dealt with the customers each guest has access to her his room and to the rooms that we have defined when programming the common access doors N N PURTAS USUARIOS N N Therefore what we must do next is complete the gt SS BSE THEa matrix of the staff s access to the doors that is the generic matrix that we can see in the following illustration If we click on the Matrix icon of the main screen of the INHOVA program we will see this matrix which will be built according to the doors and users that we have created in the system 1ST FLOOR Swimming Pool Cleaning 1 U Cleaning 2 Cleaning 2 Mantenance 3 A Select Groups BY Eind User G Find Door E Copy User ER Copy Door l X Cancel AS K n In this matrix all the users are divided into groups in a vertical column and all the doors are divided into groups in a horizontal column The groups of users and doors are those we have defined when we were creating the users and doors In each crossing between the users and the doors of the matrix we indicate whether that user is allowed access to the doors or not and if s he is when s he will have access In other words depending on the time zone By defaul
48. mode allows recording 1 000 events and giving access to 1 000 users master guests and extended mode allows recording 650 events and giving access to 1 500 users master guests When the locks work with magnetic stripe technology we will not have the possibility to select Update on Card Read amp Write and neither Use Wireless Online doors so selecting the magnetic option will be enough System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Facility code Reading Technologies Lock s Audit trail C Cylinder Standard Magnetic C Proximity O Extended C Update on Card Read amp Write C Use Update Online doors UOL Xow CZ In case that the lock Works with proximity technology we will have to choose what type of technology we want to use 75693 proximity or Mifare proximity Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 25 de 127 INHOVA INTELLIGENT HOTEL ACCESS When selecting technology type prox 15693 the program will give the opportunity to choose in which position we want the information to be saved in the card For this we will define in the field data position the location wanted for the record of the user In case that the card is not shared with other systems it is not recommended to change it We can also use some of the functions of the read amp write feature selecting the options update on card read amp Write and car
49. on the Logout button the program will be locked INHOVA INTELLIGENT HOTEL ACCESS TEST VERSION DEMO Data To activate the program the next operator will have to click on the Login button and enter her his user name and password Salir 6 13 EXIT If we click on the Exit icon of the main screen of the INHOVA program we will close the application This means that the program will stop being executed in the computer 7 MOST FREQUENT OPERATIONS In the previous sections we have explained how to create the closing plan of a hotel and how to manage the system In the INHOVA access control system we will often have to carry out certain operations which we will now explain shortly 7 1 CANCELLING LOST OR STOLEN KEYS As we have mentioned INHOVA is a system to manage hotel accesses This system offers many advantages and features which have been shown in this manual One of the great advantages of the system in comparison to traditional access management systems is that the cards that have been lost or stolen are cancelled very easily In any traditional key system when the key of a room gets lost or when a member of staff loses it we have two options The first one is to make a copy of the lost or stolen key This solution however does not offer any security because the lost or stolen key is completely out of control Somebody could use that key to enter Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina
50. products with dual technology magnetic stripe and proximity CYLINDER installations in which we only use electronic cylinders and MIXED installations in which we use several technologies Next you can see an explanation about the creation of a locking plan of MAGNETIC PROXIMITY DUAL CYLINDER and MIXED type The products we need for this are the following DONNA lock DONNA SmartAir lock DONNA Dual SmartAir lock DONNA lock with keypad SPY SmartAir lock SPY SmartAir R W lock SPY Design lock SPY Design R W lock Electronic cylinders C P Safe Keyboard safe Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 16 de 127 INHOVAa INTELLIGENT HOTEL ACCESS SmartAir Safe Magnetic stripe wall reader Smartair wall reader Magnetic stripe wall reader with keypad SmartAir Dual wall reader Spy Design SmartAir wall reader Portable programmer Motorized encoder SmartAir encoder Single energy saver Magnetic stripe intelligent energy saver SmartAir intelligent energy saver C tec energy saver INHOVA Software When they are supplied by Talleres de Escoriaza S A U the electronic locks are in Initial State Thanks to this we can install the locks without having to program them Once we have installed all the locks readers and or safes we will create the hotel closing plan with the software of the INHOVA program then we will program the locks 5 5 1 Execut
51. shown in the example below E Doors List DER 15T FLOOR i I Room 101 1ST FLOOR Magnetic Stripe Lock Specify at Check In By default No Yes Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 46 de 127 INTELLIGENT HOTEL ACCESS If we select in this screen the option safe in the field technology type the INHOVA system gives us the opportunity to choose between different safes In this case we choose keyboard card technology by selecting Magnetic Stripe Safe We don t have to add any other data E Doors List DAR i Door data 1ST FLOOR S FO Room 101 Room 11 oom 101 Safe Common Keypad code zi Add 3 Delete gt Ay B Copy 5 Batch Era Confirmation Once we have created the safe in room 101 we click on the Close button The 2 Door Room 101 Sate system will ask us whether we want to save the changes made in Safe 101 or not iak Click on the OK button and close the doors screen and return to the main screen of the INHOVADATA program We have now finished with the definition of room 101 including its safe All the rooms in the 1ST FLOOR are identical and the INHOVA system allows us to make a copy of that room To do this we must click on the Doors icon of the main screen of the INHOVADATA program to return to the doors screen Magnetic Stripe Lock Room Specify at Check In By default No Yes
52. software you accept the terms of this contract which includes the Licence of the INHOVA software and the Limited Guarantee If you do not accept the terms of this contract you have no authorisation to use the product and you must immediately return the software and the products that accompany it to your distributor Limited Guarantee This software and the files it contains and the written documents accompanying it manuals are distributed as they are Despite the reliability of the software the Copyright owner is exempted from any problem that may arise from its results and operation and the user will assume the responsibility The Copyright owner accepts no responsibility for the inadequate use preciseness any possible omission reliability operation or suitability of the software purchased for specific purposes or particular uses as the only obligation of the owner in this Licence is to supply means not results Under the protection of the law Talleres de Escoriaza S A U does not offer any explicit or implicit guarantee statutory or other concerning this product Talleres de Escoriaza S A U its distributors agents and staff guarantee that the medium in which the software is registered will be free from material and labour defects under a normal use and service for a period of 90 days from the date of dispatch according to the evidence of a copy of receipt The purchaser will be held responsible for any damage accident abu
53. specified in the closing plan and we will give them a grant depending on whether we want them to have access to the doors or not With the grants we finish setting up the installation The next step will be to create the users the doors the time zones the calendar of public holidays etc The users the doors and the time zones are created separately Once we have defined them the system will create a matrix where we will decide which users will have access to which doors and when that is we will create the closing plan Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 23 de 127 INHoOVea INTELLIGENT HOTEL ACCESS 5 5 2 4 ISO tracks In a magnetic stripe card lock system the magnetic stripe cards have three tracks where it is possible to encode some information to use it in the INHOVA system in order to identify the users system use only the third track therefore the track 1 and 2 are needs By default the system will choose the No option and the track 1 and System Setup General Network System Track 1 Options Client Information No O Free Track 2 Options Client Information No O Free 2 will remain empty for clients and staff If we choose the free option within the Client Information area it allows us to encode the selected track at the check in The same happens with the free option within the Staff Information area we will be able to encode the selected track whe
54. that INHOVA can be used by a computer network This field shows us the name of the computer in the network from which the operation was performed Operator the name of the operator that has performed the operation Task the operation performed Referring to the door or user affected by the operation performed For instance if the operation performed by the operator is a check in the field Concerning will show the number of the room of the customer checking 1n As in the case of the register of openings we can also filter all this information If we click on the Filters button we will see the following screen Select Auditor s filter Time 15 01 2009 F 00 00 00 In this screen we can select a specific period of time to see all the Ea a To 26 01 2009 To 23 59 59 operations performed or choose how we want to filter the information ter By Operator By Operations or by Safes None O PerTasks O With Granted Per Operator By Doors Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 115 de 127 INHOVAa INTELLIGENT HOTEL ACCESS DEAK Users selection If we select the option By Operator we will see a screen with the list of all the Manteni 1 Manteni 2 Manager Mantenance Mantnance operators registered in the system To select one of these operators we must double click on it Select Auditor s filter Date Time From 15 01 2009 From To 26 01 20
55. that room and the previous card will be cancelled When the system works again we will check in as usual When the new customer card this time recorded with the motorized encoder is inserted in the lock of the room the Fail safe card used until then will be cancelled Technology Type eae To record this card we must click on the button Programming Card The Cad program will ask us to choose the type of technology of the Programming O Proximity Card In this case we will choose the card option Xie Ho Programming Key Card The recording process of the programming card is very simple If we click er tae nee on the button Programming Card the program will ask us whether we want New to record a new programming card or make a copy of the existing one if sb there is one The new card will cancel the previous one and the copy will not Xi a We select the option we want and click on the OK button The recording process will then start Special Key Cards Special Key Cards amp Blocking Card D Guest Cancel Card Programming Card Gi Fail Safe Card Number of fall Copies A Safes Master Card Expiration Date 22 01 2003 ha Expiration Time 15 40 G4 Safes Lost PIN Card Expiration Date 22h 01 2009 v Insert the Card _ Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 106 de 127 INTELLIGENT HOTEL ACCESS To record fail safe cards we have to set first the Number of fail safe Cards
56. that the locks readers and or safes can store the last 600 or 1 000 events in their memory An event is the insertion of any card in a lock or reader When the lock s memory reaches its limit the last event will delete the first one and so on To see these events or openings in the locks readers and or safes we must go to the doors with the portable programmer and pick up these openings See the MANUAL OF THE PORTABLE PROGRAMMER Once we have the openings in the portable programmer we can download them to the computer and see them in the screen in chronological order create filters and print the register of openings The first step is to connect the portable programmer to the computer once we have picked up the openings See A Fiter L Colect Openings nom PP Date Time Door User Copy Operation O registers gi Automatic A Close 2 Microsoft Wor gt fm INHOVA INHO Hotmail Rj w 9 45 Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 111 de 127 Innova INTELLIGENT HOTEL ACCESS In this screen with the portable programmer connected to the computer and switched on we click on the button Pick Up Openings of the PP The INHOVA program will automatically pick up all the events stored in the portable programmer _INHOVA Version 03 04 INHOVA x _INHOVA Version 03 04 INHOVA Openings Reports 4 Rad Openings Reports G All Connecting to the PP Al O
57. the closing plan of the installation and managing the installation The closing plan of a hotel specifies which users are allowed to access to the doors of the installation and when Once the closing plan is programmed in the management software of the system we will start the installation by transmitting the information to the doors and recording the cards and or keys for the system s users This manual explains in detail how to program the closing plan of the installation and how to start the installation 2 CAPACITIES OF THE SYSTEM In the cylinder and lock manuals we have seen their storage capacity This capacity is the same in both cases That is both the cylinders and the locks can recognise up to 1 500 users and store up to the last 1 000 events in their memory However the capacity of the INHOVA system is bigger from the point of view of the software as we can control and manage up to 65 000 users and 65 000 doors A certain user will have access to up to 65 000 doors but a maximum of 1 500 people will have access to each door 65 000 USUARIOS When we transmit the data to the X K X K K k y Y erg iin ea ay j Portable Programmer we will have to ie consider its capacity For more 1 500 Usuarios Puerta information see the Manual of the Portable Programmer 65 000 PUERTAS 65 000 users 65 000 doors Regarding to the number of events the system can store in its memory there are no limits other than the memory limi
58. the program we are going to use to design the hotel s closing plan and where we are going to create the system s users the doors the time zones etc We are also going to determine which users will have access to which doors and when In other words we are going to create the matrix of the installation Once the closing plan is programmed we will close the INHOVADATA program and execute INHOVA which we will manage the installation with Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 6 de 127 INHOVA INTELLIGENT HOTEL ACCESS 4 2 INHOVA EXE PROGRAM i Inhova exe INHOVA is a program for installation management With it we will record the cards and or keys of the hotel s customers and the hotel staff master cards keys and manage special cards and or keys the register of events the auditor and the communications with the Portable Programmer Whenever we want to modify the closing plan we must execute the INHOVADATA program again make the necessary changes and return to the INHOVA program The system has two separate programs for security reasons This prevents unauthorised operators of the system from changing the closing plan and altering the system s operation In addition separating the programs makes it easier to see and use the system s software 5 STARTING THE INSTALLATION Once we have installed the locks readers safes and or electronic cylinders we can create the hotel s closing plan an
59. the safes of the hotel We can use the Open option in the auditor menu to have access to any files in our computer Buscar en Data Documentos recientes Mis documentos Norbe J Mis sitios de red Tipo Old event records o _ Finally we can print the Auditor file If we click on the Print button the system will ask us to confirm that we want to print it Confirmation Send file to printer 7 Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 88 de 127 INHOVA INTELLIGENT HOTEL ACCESS If we click on YES button the Auditor file will be sent to the default printer of the computer where we are executing the system 5 5 10 Logout Login H The Logout icon is used to deactivate operators When we click on this icon the system gets locked and does not allow the operator to perform any operation Logout will then be the only active icon and it will be called Login To reactivate the system we must click on the Login icon and enter the user code and the operator password Ea 5 5 11 Exit zai If we click on the Exit icon we will close the INHOVADATA program 5 6 TRANSMITTING DATA TO THE PORTABLE PROGRAMMER INHOVA EXE PROGRAM Once we have programmed the closing plan of the hotel we must transmit that information to all the locks readers and or safes installed in the hotel This access management system is completely autonomous Since there is not a d
60. to the portable programmer 5 4 CREATING A CLOSING PLAN GENERAL ASPECTS Before explaining how to create a closing plan we must explain the way in which the INHOVA system manages the system s users and doors In any closing plan of an access control system we must define the users and doors we want to control before deciding which users will have access to the doors of the installation where the locks of the system are installed and when will they have access Once the users and doors have been defined we will create the access time zones to that installation Then we will fill in a matrix to specify which doors each user will have access to and in which time zone A user does not necessarily have to have the same time zone in all the doors s he has access to s he can have a time zone for one door and another one for another door We can see this in the illustration below Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 12 de 127 INHOVA INTELLIGENT HOTEL ACCESS E ACCESO PERMITIDO SIEMPRE X ACCESO PERMITIDO SEGUN ZONA HORARIA USUARIO 1 USUARIO 2 ij ACCESO NO PERMITIDO ACCESS ALWAYS ALLOWED ACCESS ALLOWED ACCORDING TO TIME ZONE ACCESS NOT ALLOWED Once we have created the matrix the closing plan of the installation will be completed So far we have described a closing plan that suits any installation However INHOVA is a system for the management of hotel accesses Therefore we must
61. want to see Mantnance Mantenance Once we have selected the operator we click on the OK button We will see the auditor of the selected operator B Auditor BR S i O Sebectin Se Operator Task INHOWA Add operator perator 14 56 01 ESIRVD1366 INHOVA Add operator 11 12 2008 14 56 16 ESIRVD1366 INHOVA Add operator 11 12 2008 15 59 37 ESIRVD1366 INHOVA Add operator 11 12 2008 16 00 00 ESIRVD1366 INHOVA Add operator 11 12 2008 16 00 14 ESIRVD1366 INHOVA Add operator 16 12 2008 15 11 04 ESIRVD1366 INHOVA Add operator 16 12 2008 15 11 28 ESIRVD1366 INHOVA Add operator 16 12 2008 1511 41 ESIRVD1366 INHOVA Add operator 21 01 2009 09 06 38 ESIRVD1366 INHOVA Add operator 21 01 2009 09 07 06 ESIRVD1366 INHOVA Add operator 21 01 2009 09 08 47 ESIRVD1366 INHOVA Add operator 12 registers Automatic refresh s Close If we select Per Tasks we will see the following screen 86 not assigned 0 assigned p dereont L b gt Add door Add hub Add RF module Add user Auditor historic Check In Check Out Copy guest Key Card Copy of the blocking Key Card Copy of user KeviCard aa Fo Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 87 de 127 Innova INTELLIGENT HOTEL ACCESS In the left column of this screen Not selected we can see all the operations an operator can perform in the system From these operations we will select move to the right
62. we need In this way all the cards will be recorded consecutively Once we have set the number click on Fail Safe Cards The systems will ask us about the Technology Type we want to record the fail safe cards with In this case we have to select option Card but it is possible also to select proximity technology Technology Type Technology O Key Card Proximity The recording process will start Special Key Cards Special Key Cards aan D Guest Cancel Card Programming Card G4 Fail Safe Card Number of fail fal Copies 0 al pias Masten tae Expiration Date 22 01 2009 v Expiration Time 15 40 GS Safes Lost PIN Card Expiration Date 22 01 2009 n Insert the Card 1 Copy number 1 Encoding OK Safe Master Card When a customer who has had access to the safe in her his room leaves the hotel s he must leave the safe open so that the next customer can use it If s he leaves it closed the next customer will not be able to use it and s he will have to call reception for an emergency opening of the safe The safe master card is used for that purpose This card opens ALL the safes in the hotel Because of this this card must be kept in extremely safe conditions and very few people should be allowed to record it Since it is a high risk card when we record it we select an imminent expiration date for instance the next day This means that every time we need to use it we will have to record it again
63. 009 15 54 05 ESIRVD1366 INHOVA Modify locking plan ol 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan of 19 01 2009 15 54 05 ESIRWD1366 INHOVA Modify locking plan ol 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan ol 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan ol 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan ol 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan ol 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan of 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan of a 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan ol 19 01 2009 15 54 05 ESIRVD1366 INHOVA Modify locking plan ol 19 01 2009 15 58 16 ESIRVD1366 INHOVA Logout INHOVA Data 19 01 2009 15 58 19 ESIRVD1366 INHOVA Login INHOVA C Archivos de programa INHOVA D ata 1 19 01 2009 15 58 21 ESIRVD1366 System ERROR Automatic updating on line door Office 19 01 2009 15 58 24 ESIRVD1366 INHOVA Logout INHOVA 21 01 2009 08 55 58 ESIRVD1366 INHOVA Login INHOVA C Archivos de programa INHOVA D ata 1 21 01 2009 08 56 03 ESIRVD1366 INHOVA Logout INHOVA 21 01 2009 08 56 04 ESIRVD1366 INHOVA Login INHOVA Data C Archivos de programa INHOVA Data 1 21 01 2009 09 06 38 ESIRVD1366 INHOVA Add operator Manager 21 01 2009 09 07 06 ESIRVD1366 INHOVA Add operator Mantenance w o w a a aaaaaaaaaaaaaaaaaaa a af seseseeeeeeeegegeeeees 38 sesesesese8e8e8seg8eeg8e8 1511 registers
64. 07 Openings Sector 08 Openings Sector 09 Openings Sector 10 Openings Sector 11 Openin gs Sector 12 Sector 13 Sector 14 Sector 08 Openings Sector 09 Openings Sector 10 Locking Plan Sector 11 Locking Plan Sector 12 Locking Plan Sector 13 Locking Plan Sector 14 Locking Plan ca Kal eal callie cal ikea callie kal ical calc ical ic Ri i AAAA Sector 15 Lacking Plan Sector 15 Openings v N of audit events on 1K card N of audit events on 4K card 144 N of locking plan crosses on 1K card N of locking plan crosses on 4K card 528 User Data sector must be the same in both cards Cards protected with foreign keys Ney Be Sectors with openings and crosses must be grouped as it appears in the previous image In case of using Mifare classic 1K cards that are also used in other systems and that are protected with A and B codes it is necessary to add those codes so that Inhova can accede to the cards For this select the option Card protected with foreign codes and write the codes of the card in the fields code A and code B Mifare Cards Setup 1K Card AK Card Sector 00 MAD Sector 01 User Data Sector 00 MAD Sector 01 User Data Sector 02 Energy Savers Sector 02 Energy Savers Sector 03 Update on Card Data Sector 03 Update on Card Data Sector 04 Openings Sector 04 Openings Sector 05 Openings Sector 05
65. 09 To 00 00 00 23 59 59 Filter None Per Operator By Doors Per Tasks With Granted Then we will return to the previous screen We must click on the OK button to see the operations performed by this operator _INHOVA Version 03 04 INHOVA Auditor ime 03 005 33 16 ALDALINIS47 agin 03 10 2005 14 33 18 ALDALINIS47 Manager Logout INHOVA 03 10 2005 14 33 21 ALDALINIS47 Manager Login INHOVA Data C Archivos de programa Inhova Data 03 10 2005 14 33 31 ALDALINIS47 Manager Logout INHOVA Data 03 10 2005 14 33 32 ALDALINIS4 Manager Login INHOVA C Archivas de programa Inhova Data 03 10 2005 14 33 32 ALDALINIS47 Manager Logout INHOVA 6 regist Pri registers Print s Close S iones W soft S k gt 13 58 If we select the option Per Tasks in the filters screen we will see a screen with all the operations that an operator can perform with the INHOVA system In this screen we will select the tasks we want to see who performed them and when 86 not assigned a Add area unit Add door Add hub Add operator Add RF module Add user Auditor historic Check In Check Out Copy quest Kev Card 0 assigned Another filter we can use is that of the safes Thus we will see what operations each operator has performed in the safes and when This is very useful to know which operators have recorded master cards of safes for ins
66. 1 Room 102 Room 103 Room 104 Suite 105 0 Suite 105 4 2ND FLOOR fa Room 201 fia Room 202 ft Room 203 n sites STOP Not occupied room Room 102 3RD FLOOR Room 301 Room 302 Room 303 Room 304 Room 305 4TH FLOOR a Danar ANT amp Occupied l Preassigned a Occupied AND Preassigned We select a full room for example room 101 and click on the OK button We will return to the previous screen where room 101 is selected and we will see the characteristics of the card recorded during the check in Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 97 de 127 INHoOVa INTELLIGENT HOTEL ACCESS List of rooms ig eee Room 102 Room 103 Room 104 Suite 105 fF Suite 105 4 2ND FLOOR fd Room 201 ft Room 202 ft Room 203 ft Room 204 fia Room205 3RD FLOOR Room 301 Room 302 Room 303 Room 304 Room 305 4TH FLOOR a Danm ANI amp Occupied T Preassigned 4 Occupied AND Preassigned Copy Guest Check In Rooms Number of nights Expiration Date Activation Date Grants Keypad code Copy Guest Pre Check In Room 101 1 Date Time 22 01 2008 fA 12 00 21 01 2009 15 30 v Safe Swimming pool Floor 3 C Disabled ADA Activates in energy save 1 relay 2 relays Copies nA In this screen we will see that the original card has all the grants Therefore before we copy this card we must delete t
67. 26 27 28 29 30 August jus MIT WITILFIS S 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 1920 21 22 23 24 25 26 27 28 29 30 31 Decemb M Tw 1 2 3 4 5 7 W s 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 MMM 26 27 2823 30 Ml er i a sa is Action Action Change time 1 a Change time 2 TA Set the official time 60 minutes forward O Set the official time 60 minutes forward 29 03 2009 25 10 2009 O Set the official time 60 minutes backwards Set the official time 60 minutes backwards A Close The calendar for the year 2005 will thus be completely defined We click on the Close button to leave the Timetables menu and return to the main screen of the INHOVA system The program will ask us whether we want to save the changes made in the calendar of 2005 and we must click on the YES button Confirmation Calendar 2009 Save the changes oa The INHOVA program allows us to create public holiday calendars for several years Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 73 de 127 INHoOVa INTELLIGENT HOTEL ACCESS 5 5 6 Matrix EN Matrix So far in the hotel closing plan we have defined where we are going to install the locks and readers the safes that we have the hotel staff and the time zones we are going to use to restrict access But we still have not specified which user of the system will have access to each door and when that is in which time zone This
68. 6 1 CHECK IN 6 2 COPY GUEST 6 3 PRE CHECK IN 6 4 CHECK OUT 6 5 MASTER CARDS 6 6 OTHER CARDS 6 7 READ CARDS 6 8 OPENINGS 6 9 AUDITOR 6 10 DATA 6 11 ON LINE DOORS 6 12 LOGIN LOGOUT 6 13 EXIT 7 MOST FREQUENT OPERATIONS 8 1 CANCELLING LOST OR STOLEN CARDS AND OR KEYS 8 2 ADDING NEW STAFF 8 3 ADDING A NEW DOOR 8 4 ELIMINATING AN EXISTING MEMBER OF STAFF 8 5 ELIMINATING AN EXISTING DOOR 8 6 MODIFYING THE CLOSING PLAN OF A MEMBER OF STAFF 8 7 MODIFYING THE CLOSING PLAN OF A DOOR 8 8 MODIFYING THE DATA OF A USER 8 9 MODIFYING THE DATA OF A DOOR 8 10 MODIFYING THE DATA IN TIME ZONES STATE TABLES AND CALENDAR 8 MAINTENANCE 9 1 CALENDAR 9 2 BATTERY CHANGE 9 3 TEST OF THE LOCKS WALL READERS AND OR SAFES 9 LICENCE Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 3 de 127 INHOVAa INTELLIGENT HOTEL ACCESS 1 INTRODUCTION INHOVA is a system for the hotel access management It is an access control system conceived and designed for hotel management It is a completely autonomous access control system based on autonomous electronic locks wall readers and safes with magnetic stripe card technology and autonomous electronic cylinders with contact chip technology All these products have a non volatile memory and a real time watch and calendar This allows restricting access according to time Apart from the products mentioned above there is a management software that allows programming
69. 7 02 Room 301 Manager 0 Granted access New Key Card 21 01 2009 13 49 38 Room 301 Manager ranted access 2170172009 15 05 16 Room 301 Manager O Modify user 2 2 Gra v 4 registers Automatic refresh eooo SS We can also filter the information by users with this we will see the doors a particular user has opened or has tried to open In the screen to choose the filter we select the option By User We will see a screen like the following Users selection 17 not selected 0 selected Cleaning 1 a I Cleaning 1 Cleaning 1 Cleaning 2 oan In this screen we select the user or users whose register or events eaninig A venso we want to see and follow the same procedure as with the Doors Ganaan 1 filter T Mantenance 1 Group Technology Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 113 de 127 mHova INTELLIGENT HOTEL ACCESS Operations 71 not assigned 0 assigned dds Blocked Cabinet locked We can filter the information by events To do this we select Cabinet locked new Key Card Cancelled mode current quest cancel the option By Operations in the filter screen Could not uplink audit through wireles Daylight Saving Time Change Delete user Denial another user required Denial cabinet locked by another use Denial can not open blocked doors Xia Fo J We can also print the registe
70. 9 1018 10 ESIRVD1366 INHOVA Modify door name Pasilo 4 gt Coridor 4 26 0 2009 10 2019 ESIRVD1366 INHOVA Modify door Garage 26 07 2009 10 2019 ESIRVD1366 INHOVA Modify door name Garaje gt Garage 26 01 2009 10 20 50 ESIRVD1366 INHOVA Modify door Difice 126 01 2009 10 20 50 ESIRVD1366 INHOVA Modify door name Oficina gt Office 26701 2009 10 21 44 ESIRVD1366 INHOVA Modify door Swimming Pool 26 01 2009 10 21 44 ESIRVD1366 INHOVA Modify door name Piscina gt Swimming Pool 26 07 2009 10 2203 ESIRVD1366 INHOVA Modify door Main 26 01 2009 10 2203 ESIRVD1366 INHOVA Modify door name Principal gt Main 26 01 2009 10 22 20 ESIRVD1366 INHOVA Modify door Reception 26 01 2009 10 2220 ESIRVD1366 INHOVA Modify door name Recepcion gt Reception 26 01 2009 10 2237 ESIRVD1366 INHOVA Logout INHOVA Data 26 07 2009 10 2238 ESIRVD1366 INHOVA Login INHOVA C Virchivas de programa INHOVA Data 1 26 01 2009 10 22 39 ESIRVD1366 System ERROR Automatic updating orne door Office 26 01 2009 10 2246 ESIRVD1366 INHOVA View openings 26 01 2009 10 22 48 ESIRVD1366 26 01 2009 10 42 32 o a 1044 registers Z Automatic refresh This screen shows all the operations performed by the operators of the system in chronological order We will see the following information Date the date in which the operation was performed Time the time in which the operation was performed PC the computer in which the operation was performed We know
71. Data Options Name Technology O Key Card Proximity Group v User ID Grants not assigned assigned Specify at card encode By default No Yes Swimming pool Garage E Staff list Manager O Key Card O Proximity ecl not assigned assigned Specify at card encode By default No Yes Swimming pool J Garage Floor 1 Floor 2 Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 66 de 127 Innova INTELLIGENT HOTEL ACCESS Next select technology type we are going to use in the installation Depending on the type of installation we have there will be one or more types of technology In this case select option Card that corresponds to the electronic locks wall readers and or magnetic stripe safes Then in the Group field we write the name of the group s he belongs to i Staff list TEk Paa options Name Technology O Card Proximity Group MAGAMEMENT v User ID Grants not assigned assigned Specify at card encode By default No Yes Swimming pool Garage Floor 1 Floor 2 Staff list Data Options Name Technology Proximity Group MAGAMEMENT v User ID Grants not assigned assigned Specify at card encode By default No Yes Swimming pool Garage Floor 1 Floor 2 In the field Grants we have four setup possibilities for each grant in the same way as in the clients case see 5 5 3 2 In the example we have six di
72. Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 7 de 127 ImHOva INTELLIGENT HOTEL ACCESS Insert the CD ROM in the computer Open Windows explorer from the Startup menu and go to unit D of the CD ROM Open the folder that contains the last INHOVA software version in the CD ROM and you will se the following screen B v4 10 Der Ay Archivo Edici n Ver Favoritos Ayuda Herramientas Ors B PO B squeda gt Carpetas E E Dico InhovatSoftwaretv 4 10 v kr x Double click to execute the program and it will automatically start the installation of the INHOVA software on the computer v4 10 ex 4 s Ayuda a Q ars B Poisaeds 2 Carpetas E Direcci n D CD InhovatSoftware v 4 10 Br Carpetas x setup Escritori io fees E O Mis documentos aa a mirc e ie Inho lt Disco local C mova D 3 7 amp o Inhova Welcome to the InstallShield Wizard for Manuals INHOVA iad Software Tools The InstallShield R Wizard will install InHova SmartAir on your O v4 06 computer To continue click Next v4 08 O v410 sO Windows Installe A esirve Select NEXT Gl Documento1 Microsoft Word Archivo Edici n Yer Insertar Formato Herramientas Tabla Ventana 2 x Osea 6ar eg 1 MOR B 100 e gt A Normal mi nis CA bgt be Set 6s be 7 ete Oets 9s 1010 tide 1i 1e beige e E Pe ee SC Destination Folder Click
73. FLOOR Magnetic Stripe Lock not assigned assigned Specify at Check In By default No Yes 7i Add i Delete Apply Copy Batch 4 End The next step is to define the type of door We have mentioned the types of doors INHOVA system creates Access Control Doors Room Doors Suite Doors Common Access Doors and High Transit Doors Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 43 de 127 INHOVa INTELLIGENT HOTEL ACCESS Since we are creating a room we select Room as the type of door E Doors List Door data Name Room 101 Group 1ST FLOOR Technology Type Magnetic Stripe Lock g Door Type Room Door States Moom Suite Requires Grant Access Control A Common access Open Time High Traffic door Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte O O S O O Garage O O Floor 1 5 O O me Swimming pool Being a room the screen will show the available grants on the system Remember that we have created the grants swimming pool garage floor 1 floor2 floor 3 and floor 4 and the grant of the safe that already exists by default in the system By default the customer in room 101 does not have these grants This means that this customer will not be able to use the safe in room 101 the swimming pool or the garage
74. GENT HOTEL ACCESS Authorisation Key m Q When the system requires the use of the authorisation key nobody will be able to modify the closing plan of the locks readers safes and or cylinders without using the authorisation key As we know the locks readers safes and or cylinders are autonomous products That is they are not directly connected to the computer that manages the installation The portable programmer acts as a transmitter of the information between the computer and the products and vice versa As a result when we want to transmit the information to the locks we will have to transmit that information from the computer to the portable programmer first and then from the portable programmer to the locks When we connect the portable programmer to the locks to transmit the information IF THE AUTHORISATION KEY OF THE INSTALLATION IS NOT INSERTED IN THE PORTABLE PROGRAMMER WE WILL NOT BE ABLE TO PERFORM ANY OPERATION IN CASE THAT THE SYSTEM REQUIRES THE USE OF THE AUTHORISATION KEY If the system needs the use of the authorisation key nobody will be able to transmit the information to the locks without the authorisation of the key Obviously the person responsible for the security of the installation must have the authorisation key To transmit new information to the locks readers safes and or cylinders with the portable programmer we must first transmit that information from the computer
75. INHOVA KEYS WATCHES and so on TS RIDGE MAGNETIC STRIPE CARDS ELECTRONIC PROXIMITY CARRIERS CUT INHOVA KEYS XSE CARRIERS PROXIMITY KEYS RIDGE PROXIMITY ELECTRONIC PORTABLE LOCKS PROGRAMMER NEUTRAL INHOVA KEYS TS CARD ENCODER RIDGE PROXIMITY PROXIMITY ENCODER CUT INHOVA KEYS XSE PORTABLE ENCODER AUTHORIZATION KEY RIDGE PROGRAMMER PORTABLE INHOVA SOFTWARE PORTABLE CARD ENCODER PROGRAMMER PROGRAMMER AUTHORISATION AUTHORISATION AUTHORISATION KEY PORTABLE PROGRAMMER KEY KEY INHOVA SOFTWARE CARD ENCODER INHOVA SOFTWARE INHOVA SOFTWARE PROXIMITY ENCODER AUTHORISATION KEY INHOVA SOFTWARE Keep in mind that the magnetic stripe card technology and the proximity technology are not compatible with the contact chip technology In other words with a contact chip key it is not possible to open a magnetic stripe or proximity technology lock or wall reader This means that in a mixed installation Eg doors with electronic cylinders and or magnetic stripe or proximity locks where the user has access to both type of doors it will be necessary to give him two credentials a key and a card in order to open the doors so we will have to set the user both in the card and the key Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 5 de 127 INHOVA INTELLIGENT HOTEL ACCESS 4 INHOVA INSTALLATION As explained in the previous section depending on the product we are using we can have different types of installations In each in
76. K 0 openings read from PP eo Selection S Open E a Colect Openings tom PP Date Time Door User Copy Operation Date Time _ Door User Copy Operation I 0 Real time clock updated by PP or PC a d e J x 10 10 2005 11 43 34 Room 101 INHOVA time cl 10 10 2005 11 43 34 Room 101 INHOVA 0 Door et 10 10 2005 11 43 54 Room 101 Safes Master Card el er not enables 10 10 2005 11 44 10 Room 101 0 rant Key Card 10 10 2005 11 44 14 Room 101 Guest Room 101 rant 10 10 2005 11 44 28 Room 101 juest 102 gt j Room 101 Guest Room 101 0 Granted acc 4 Inicio lel All the events will be sorted in chronological order In this register we will see the following information Date the date in which the event took place Time the time in which the event took place in hours minutes and seconds Door the door in which the event took place User which user performed the event Copy the number of the copy of the user card if the card is a copy If 0 is displayed this means that it is the original card Operation what the event consists in That is whether it is an authorised opening or whether the access has been denied It will not show the reason why access has been denied Once we have seen the register of events that we have picked up from the locks with the portable programmer we can create filters to search a specific type of information If we click on the Filter button of the openings scre
77. MEMENT C 3RD FLOOR MANTENANCE 4TH FLOOR Maj GROUND FLOOR If we click on the OK button the matrix will only show the groups we have selected Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 80 de 127 INHoOVa INTELLIGENT HOTEL ACCESS We can use the option Search Users when the number of users is so high that finding a specific user is difficult If we click on the button Search Users we will see a dialog box where we can write part of the name of the user we want to find Find User Field Search for text If we click on the Search button the program will show a user whose name contains the word we have written If that is not the user we want to find we click on Search again the program will show us the next user whose name contains that word We will carry on doing this until we find the user we want 5 5 7 Operators Operators An operator of the system is a user of the system who will have access to its management software An operator of the system must always be a user of the system that is the operator must be in the list of users of the system In all hotels part of the staff are in charge of managing the system for instance the receptionists who record the cards of the hotel s guests the office staff the manager etc Each operator has her his own access code or Operator Name and password In addition each operator will have
78. Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday HELO Y C Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 7 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday eae w Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday ate bd Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 9 a g Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 10 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 11 x Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 12 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday we Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 14 y Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 15 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday gies Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Therefore the first change means at 07HOOMN the door will open automatically and from that time authorised users will be able to change the state from open to normal and vice versa manually If we leave the table as it is the locks that follow it will be always open unless an authorised user changes their state m
79. Name Room 301 S HI Room 103 H RO Room 104 fia Suite 105 Technology Type Dual SmartAir Lock Re Room 201 Door Type Room AE Room 202 Door States a Room 203 Ae Room 204 Requires Grant fel Room 205 Open Time 4 Guest carrier 2ND FLOOR Group 2ND FLO _ amp Cad O Proximity amp 6 8 eeeevtveeeee t Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte Swimming pool Garage O O Floor 1 O O Pi Add f Delete Apply Copy Batch BR Find a The next field is the group the door belongs to As we have already mentioned the group will be the 3RD FLOOR According to this write 3RD FLOOR in the field Group E Doors List 1ST FLOOR Door data H FO Room 101 RI Room 102 Name Room 301 t Lom le Group 3RD FLOOR x 5 reg oom L an fF Suite 105 Technology Type Dual SmartAir Lock Proximity Re Room 201 Door Type e Room fd Room 202 Door States ft Room 203 AE Room 204 Requires Grant fra Room 205 pen Tine Room 301 i eeeooteee0 es Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte O Swimming pool O Garage O O Floor 1 O 3 Add 7 Delete Apply JE E com F Batch A Era J Talleres de Escoriaza S
80. No Yes Caja Fuerte Swimming pool F Garage O Floor 1 O Fi Add ti Delete Apply Copy 5 Batch BA End The next field we must fill in is the Group the door belongs to This is an optional field that is it is not obligatory to fill it in By dividing the doors into groups we can simplify the management of the hotel s doors We can divide the doors according to floors types of doors or any other criteria that suits the hotel In this example we are going to divide the doors according to floors We will have a group of doors in the 1ST FLOOR another group in the 2ND FLOOR and so on Therefore in the field Group we write the name of the group which room 101 belongs to Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 42 de 127 INHOVa INTELLIGENT HOTEL ACCESS E Doors List Door data Name Room 101 Group 1ST FLOOR Technology Type Door Type Door States Requires Grant Open Time l4 Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte Swimming pool Garage Floor 1 O Copy Batch A Fra Next define the type of product we are going to install in that door In this case we have different control access technologies which we have already defined in the System Setup see chapter 5 5 2 5 and we will assign to each door the technology that corresponds E Doors List Door data
81. S In this matrix the part concerning the access control doors is ALWAYS blank That is customers will never have access to any of these doors Therefore we need not to display this part of the matrix The part of the matrix concerning the room doors is also always the same regardless of the hotel This is because each customer only has access to the room s he has been given Therefore the matrix will always be a diagonal as shown in the example below PUERTAS USUARIOS It is a constant matrix and therefore we need not to display it Hence the only part of the matrix regarding the customers that we must fill in is the one concerning common access doors PUERTAS USUARIOS In most cases this part will be the smallest part of the matrix Bearing all this in mind and to make the management and the creation of the hotel closing plan easier the INHOVA system acts in the following way Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 15 de 127 INHOVAa INTELLIGENT HOTEL ACCESS First we create the hotel s doors indicating which type of door they are room doors access control doors or common access doors Every time we create a room the system will automatically create a user for that room However we will not be able to see that user in the matrix of the installation When we create the common access doors after creating the rooms we will specify which customers will have
82. Selection View doors sorted by Group v PP data expiration 22 01 2009 v 23 59 Password to open doors rs Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 90 de 127 INHOVa INTELLIGENT HOTEL ACCESS If we click on the button Selection of Doors we will see the following screen Doors Selection O not selected 48 selected EE leaning 2 t Cleaning 3 q Cleaning 4 ff Ucorridor 1 frakorridor 2 Corridor 3 3 Corridor 4 Ghicarage GJ Main Ar Office Technology Type Door Type In this screen we can see two columns one for NOT selected doors left and one for selected doors right In our example the closing plan has just been created as a result all the doors are selected for the transmission of information to the portable programmer We must then leave the doors whose information we want to transmit in the column of selected doors It is also possible to select the doors by group selecting Group by technology type selecting Technology type or by door type selecting Door type in the same way as it appears in the Doors Selection menu If we filter by Group and we choose FLOOR 1 we will select the doors of floor 1 as in the following screen Doors Selection 35 not selected 13 selected Cleaning 3 a i llCleaning 1 A Cleaning 4 fF Ucorridor 1 PF Corridor 3 fFORoom 101 Corridor 4 GBRoom 101 Sare ahiGarage fFORoom 102 ain oom 102 Safe Mai 102
83. Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 101 de 127 INHoOVa INTELLIGENT HOTEL ACCESS In this screen however we cannot modify any of the functions of the manager We have to do this with the INHOVA program The field User ID allows saving any type of information related to the user we want to record on the system The field Encoded copies will indicate us the number of copies of this user we have encoded For the moment we have not encoded any card so the number of encoded copies is 0 The only thing we can specify in this screen is the personal keyboard code for the card we are going to record and the activation and expiration dates We selecting menu Options this screen will appear Encode Staff 3 CLEANING Data Options 9 Cleaning 1 Cleaning 1 T anto 1 C Disabled ADA leaning Cleaning 2 Cleaninig 2 MAGAMEMENT Manager Manager J ards eve ome i Secretary Activates in energy savers O 1 relay 2 relays Secretary MANTENANCE Mantenance 1 Mantenance 1 Mantenance 1 3 Mantenance 2 if Mantenance 2 Expiration Date Lp 2 Until 22 01 2009 13 50 Mantenance 2 Activation Date 21701 2009 11 50 Encoded copies o This menu allows visualizing active functions of the users that are already defined in the Master menu See 5 5 4 If we leave the fields of the activation and expiration dates blank the card will start operating in the system
84. Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 96 de 127 INHoOVa INTELLIGENT HOTEL ACCESS Copy Guest Check In Copy Guest Pre Check In If we click on the icon Customer s Copy we will see a screen that is similar to the check in screen Number of nights 1 Date Time Expiration Date 22 01 2009 12 00 Activation Date 21 01 2009 15 30 In this screen we must select the number of the room we want to make a copy of the card for This room must have a customer with a card That is it must be a Full room C Disabled ADA Keypad code List of rooms fx eel Room 102 Room 103 Room 104 Suite 105 FD Suite 105 4 2ND FLOOR fal Room 201 ft Room 202 ff Room 203 fd Room 204 ffl Room 205 SOOO To select a room we click on the Binoculars icon of the Rooms field Then we will see ncaa the list of the hotel s rooms The full rooms those that have at least one customer card ka that has not expired are shown red and the available rooms those that do not have a 4TH FLOOR B onaman customer black Occupied E Preassigned af Occupied AND Preassigned rs Copies If we want to make a copy of a customer s card we must select a full room from the list If we select an available room and click on the OK button the program will display an Error message because we are asking the program to make a copy of a card that does not exist List of rooms Room 10
85. Technical manual User manual mama INHOVA INTELLIGENT HOTEL ACCESS MHoVe INTELLIGENT HOTEL ACCESS ee E e oo DE IMHOV INTELLIGENT HOTEL ACCESS INDEX 1 INTRODUCTION 2 CAPACITIES OF THE SYSTEM 3 TYPES OF INSTALLATION MAGNETIC CYLINDER AND MIXED 4 INHOVA INSTALLATION 4 1 INHOVADATA EXE PROGRAM 4 2 INHOVA EXE PROGRAM 5 STARTING THE INSTALLATION 5 1 INSTALLING THE SOFTWARE 5 2 INSTALLING THE DATA FOLDER 5 3 AUTHORISATION KEY 5 4 CREATING A CLOSING PLAN GENERAL ASPECTS 5 5 CREATING A CLOSING PLAN FOR A MAGNETIC INSTALLATION INHOVADATA EXE PROGRAM 5 5 1 Execution of the Program User Name and Password 5 5 2 Setup Menu 5 5 2 1 General 5 5 2 2 Operator Levels 5 5 2 3 Grant Names 5 5 2 4 ISO Tracks 5 5 2 5 Facility 5 5 2 6 Network 5 5 2 7 PC Local 5 5 2 8 On line 5 5 3 Doors Menu 5 5 3 1 State Tables 5 5 3 2 General 5 5 3 3 Programming of Common Access doors 5 5 4 Master Cards Menu 5 5 5 Timetables Menu 5 5 5 1 Time Zones 5 5 5 2 State Tables 5 5 5 3 Calendar 5 5 6 Matrix 5 5 7 Operators 5 5 8 Reports 5 5 9 Auditor 5 5 10 Logout Login 5 5 11 Exit 5 6 TRANSMITTING DATA TO THE PORTABLE PROGRAMMER INHOVA EXE PROGRAM 5 7 INITIALISING THE LOCKS READERS AND OR SAFES Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 2 de 127 memm IMNHOVA INTELLIGENT HOTEL ACCESS 6 MANAGING THE MAGNETIC INSTALLATION INHOVA EXE PROGRAM
86. The program will ask us whether we want to save the changes made in Suite 105 A Confirmation Q Door Suite 105 4 Save the changes Select Yes In door type we select Safe in technology type select Magnetic stripe safe In the option Requires Grant choose Safe and click Apply The safe associated to the room is automatically created E Doors List DER l 15T FLOOR H HI Room 101 E fF Room 102 Name E e FO Room 103 E fF Room 104 5 0 fy Suite 105 Technology Type Magnetic Stripe Safe v ph aly gts a ol corer Door Type eee All Door data Group Door States G4 Requires Grant Safe v Common Keypad code i Delete Apply Jra A To create the other room inside the same suite we click on the Add button As usual we need to confirm that we want to save the changes made to the Safe in room 105 A Confirmation Door Sute 105 A 5afe Save the changes 7 We create the room Suite 105 B in the same way as the other room Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 50 de 127 Innova INTELLIGENT HOTEL ACCESS E Doors List 1ST FLOOR H fF Room 101 He ial Room 102 E fF Room 103 E RO Room 104 S fFO Suite 105 S fF Suite 105 4 e Suite 105 A Safe Then we add the safe for that room Confirmation Q Door Suite 105 6 Save the changes I Do
87. Wednesda Thursday Friday Saturday Sunday Holiday State 10 v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 11 v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 12 v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday ea 5 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 14 Monday Tuesday Mednesday Thursday Friday Saturday Sunday Holiday State 15 OF Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 16 v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Now we will start with the doors in the corridors We have mentioned that these tables will open automatically at O3 HOOMN every day and close at 21HOOMN every day We must write the name of the state table We will call it Corridor as all the doors in the corridors of the hotel will follow this state table Define the first change in the table Hours Hours State table Calendar ee zis _ M Name Corridor ain Door can be left open or close State 2 xj Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday
88. a INTELLIGENT HOTEL ACCESS Something similar happens with the next field Requires Grant As already mentioned in addition to the closing plan created in the matrix we can create a grant In our example we have created the grants for Safes Swimming Pool and Garage The rooms will not require any grant and hence we will leave the field blank E Doors List Door data Name Room 101 Group 1ST FLOOR Technology Type Magnetic Stripe Lock Door Type e Room Door States Requires Grant Open Time Swimming pool Garage Common Keypad code Floor 1 Guest s Grants Specify at Check In By default No Yes Caja Fuerte Swimming pool Batch In the next field Open Time we are going to set the time system s users will have to open the door once the lock has given them access When a user inserts and removes her his card from the lock the reader identifies the user and analyses the information stored in its memory to check whether that user is allowed access or not If s he is allowed to access the lock will show it by the flickering of the green warning LED From the moment the green warning LED starts flickering the user will have a number of seconds to withdraw the handle and open the door This number of seconds is indicated in this field 4 is the default number of seconds but this can be modified to suit user s needs E Doors List DAR Door data Name Ro
89. a certain operator level The security levels to access the software are established in the Setup menu which is explained earlier in this manual Therefore what we must do now is register all the operators we want to have in the system To do this we click on the Operators icon of the main screen of the INHOVA system We will see a screen like the following Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 81 de 127 mHOva INTELLIGENT HOTEL ACCESS E Operators Key Card user Operator name Password Security level Cards validity limit Show users and doors groups Managed doors groups O1 O2 O3 O4 5 NoLimit Oimitedto 0 O Collapsed Expanded Managed users groups All O Selection All Selection Coe Foe To create an operator we must first select the user of the system that we want to register as an operator If we click on the arrow of the field Card User we will see the list of the users of the system that are not operators yet A user can only have one access code therefore when a user has been registered as an operator s he will not appear in this list any longer unless we eliminate that operator and want to create it again The list is shown below E Operators Key Card user Cleaning 1 Cleaning 1 Cleaning 1 Cleaning 2 Cleaning 2 l Cleaninig 2 Manager B Manager Mantenance 1 Managed doors grd Mantenance 1 Mantenance 1
90. a door we must modify the closing plan and transmit the new information to the locks This can be quite tiresome if we have to do it often All this happens if we do not have GRANTS In this case we insert another parameter in the lock besides checking the previous points the lock will require another parameter that we have called Grant In other words the lock will require the following elements System code Activation and expiration dates Identification of the user Grant Closing plan Whether a user will have a grant is decided at the moment we record the card This allows us to do this at the last minute if one day we change our mind we only have to re record the card with the grant or without it depending on whether we want to give access to a door or restrict it That user must have access to that door in the closing plan if access 1s not allowed in the closing plan the user will not be able to open the door even if s he has a grant Grants are very useful tools for hotels especially for those services that are not free for customers such as safes the swimming pool the garage etc If we use the grants we will determine whether a customer will have access to those places at the moment s he is checking in The first thing we must do is create the grant Grants are created in the Setup menu We can create up to 47 grants as we can see in the following screen The hotel can actually have 48 grants but the system
91. ables menu we will see the following screen Hours State table Calendar 2009 January Februar March April Mit wITlF s s MiTiwITlF s s Mi tl wITlF s s 2 3 4 1 1 1 3 4 15 5M 8 9 1011 7 8 12 13 14 15 16 17 18 19 20 21 22 23 24 25 2 3 4 5 6 7 amp 9 10 11 12 13 14 15 13 14 15 i 19 16 17 18 MMM 20 21 22 2 3 4 5 6 7 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 26 2728293031 23 24 25 26 27 28 23 24 25 26 27 28 29 27 28 2930 30131 May June July August MiTIwIT F s s MITIWwIT FISI s MITIWwITI FISI s Mi TI wITIFI S s a 1 2 3 4 5 6 7 23 4 5 6 7 8 9 10 8 9 10 11 12 13114 6 7 8 9 10 11 12 3 4 5 6 7 8 9 111213 14 15 16 17 15 16 17 18 19 20 21 13 14 15 16 17 18 19 1011 12 13 14 15 16 1819 20 21 22 23 24 20 21 22 23 24 25 26 17 18 19 20 21 22 23 2526 27 28 29 30 31 27 28 29 30 31 24 25 26 27 28 29 30 31 _ September Octob F November December M T wiTlF s 5 MiTI WITI FISIs MiIT WwITI FISIs MiIT WITIFISis Ti21 3 14 11 12 13 10 MMs 10 11 12 13 7 8 39 10 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Changetime1 Ston 29 03 2009 26 27 28 29 30 31 Set the official time 60 minutes forward O Set the official time 60 minutes backwards 2 3 14 5 6 7 8 9 10 1112 13 14 15 16 17 1819 20 21 22 23 24 25 26 27 28 29 30 Actio Change time 2 O 25 10 2009 7 14 15 16 Yer 20 21 22 23 24 MM 26 27 2829 30 M
92. ages it In the field Name of area unit we will define the name of the Area Unit in the field Name of Area Unit s PC we will define the PC which connects to the Area Unit and finally in the ZP address we will define its IP address System Setup General System Facility Operators Levels Local PC Network On line Grant Names ISO Tracks Name CA Name PC IP Address a cal ESIRVD1366 0 0 0 0 Name of area unit CAI Name of area unit s PC ESIRYD1366 ec CZ 5 5 3 Doors Menu Doon On the Doors menu we create all the doors where we are going to install an INHOVA electronic lock As we have already explained the INHOVA system divides the doors of a hotel in different groups The doors in each group are similar and have the same or a similar use These groups are the following Rooms Suites a suite is a room with two or more rooms inside it Common access doors Access control doors staff doors High transit doors the INHOVA system will have high transit doors when the number of users with access to a specific door exceeds 1 500 We will define the group each door belongs to as well as all its features such as whether it will require a grant or not The locks can operate according to different modes or states These states are Open First User Keyboard or Card Normal Card Keyboard and Double User In addition we will be able to change the operating mode automatically according to certain tables call
93. agina 53 de 127 Innova INTELLIGENT HOTEL ACCESS Click on the Copy button and go to the next screen Copy Door Copy from Room 201 Into group 2ND FLOOR Root From Until Room 202 205 Increment el Number of doors 1 Like in the first floor we have to copy 4 rooms 202 to 205 with an increase of 1 If we click on the OK button the rooms will be created automatically E Doors List 1ST FLOOR Door data H FD Room 101 a FD Room 102 Name Room 201 fF Room 103 iS Guest carrier fF Room 104 l 2 OCard fy Suite 105 Technology Type Dual SmartAir Lock v O Proximity Group 2ND FLOOR A B HA Door Type Room a Room 202 Door States AE Room 203 AE Room 204 Requires Grant fl Room 205 eeeeoevteee0 DoDD Open Time Common Keypad code Guest s Grants assigned Specify at Check In By default No Yes Caja Fuerte A Swimming pool Garage O O Floor 1 O O Pi Add 3 Delete Apply J Batch BR Find v With all this the second floor is finished and we continue with rooms of FLOOR 3 The process will be similar to the previous ones but in this case the technology is proximity We define room 301 and then we copy the room To create room 301 click in Add Start defining the room by its name Room 301 in the same way as the following screen E Doors List 1ST FLOOR Door data H fF Room 101 S FD Room 102
94. ant such as the GARAGE we must give access to all the customers of the hotel regardless of whether they will have access or not This is what the grant is for Therefore all the customers will have access by default but when they check in the receptionist will decide whether the customer will have access giving him her a grant or not If a customer in room 101 is not going to have access to the garage we will not select the GARAGE grant when that customer checks in If we want the next customer in that room to have access to the garage we will select the GARAGE grant when that customer checks in We will follow this procedure with all the hotel s customers The same applies to the doors that require a grant Once we have programmed the common access doors the creation process of the hotel s doors will be completed Staff 5 5 4 Master Cards Menu In the Master Cards menu of the INHOVADATA program we define all the users of the system who form part of the hotel staff As we have explained in previous sections in the INHOVA program we do not have to define the users of the system who will be the hotel s customers The INHOVA system allows us to make copies of a staff card When we define the hotel staff we have two options define a standard user for each different profile and then create as many copies as people have the same profile For instance we can create a card called Cleaning with specific characteristics and al
95. anually because we have not indicated another state change This means that we need to include another change to say when the lock will close and how the users who need to open that door will be able to open it In the second change then the locks will return to the Normal state We have said that the main door in our example will close automatically at 22HOOMN We will specify that second change E Hours TE Hi State table Calend Name Main a State 1 r oor can be State 2 07 00 Open u Ee inesday Thursday Fri zeae 22 00 y Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday e Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 4 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday suis Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 6 v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Sey v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday r x Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday ate x Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 9 v Monday Tu
96. ard again 7 8 MODIFYING THE DATA OF A DOOR E Doors List 15T FLOOR Fi E Cleaning 1 FO Corridor 1 FF Room 101 rou 1ST FLOOR S FD Room 102 L E FO Room 103 Magnetic Stripe Lock H EO Room104 cc e l If we make any changes in the record of a door of the master l o cards menu of the INHOVADATA program we will have to ee an update that door Cleaning 1 zi add f Delete gt Appl c pe op Si Batch H Find To do this we must transmit the data to the portable programmer The portable programmer will then update the door If we make any changes in the time zones the state tables and or the calendar of public holidays of the installation the locks readers and or locks will be immediately updated On H a ii li H a AGE INHOVA SOFTWARE MANUAL ca pee Visca eee INHOVAa INTELLIGENT HOTEL ACCESS This happens because the locks readers and or safes of the system take the date and time of the computer from which we are executing the INHOVA system Therefore any change will be communicated immediately 7 10 OPENING OF A LOCK A READER AND OR A SAFE IN AN EMERGENCY To be able to open any lock reader or safe in an emergency the closing plan of the system must be loaded in the portable programmer That is the portable programmer must have the system code of the installation to which t
97. ase we click on Close and return to the main screen of the INHOVA system 5 5 3 2 General Once we have created the necessary state tables and defined the grants we are going to use at the hotel we have created two grants Swimming pool and Garage added to the grant of the safes that is defined by default in the system we can start creating the hotel s doors As mentioned earlier the INHOVA system classifies the doors according to their use room doors suite doors common access doors and access control doors Therefore before we start creating the hotel s doors we should draw a plan of the hotel as shown in the illustration and classify the doors This will make the creation of the doors easier PLANTA 1 PLANTA 2 Hanas 8 B 8 8 E B B 8 B w1 102 103 104 105 201 202 203 204 205 e eo e e e e J e e e 301 4 301 B 302 A 302 B e e gt DORAE ii me T men Il PASILLO 3 Tt S T Q CAJA FUERTE HABITACION 10X CERRADURA ELECTRONICA O LECTOR SALA PERSONAL OFIC RECEPCION F g PISCINA j ry l Tase Q CAJA FUERTE HABITACION 20x CERRADURA ELECTRONICA O LECTOR CERRADURA ELECTRONICA O LECTOR S CAJA FUERTE HABITACION 30X TIPOS DE PUERTA HABITACION e ACCESO COMUN CONTROL DE ACCESOS Click on the Doors button
98. ated which is the room we want to copy E Doors List a 1ST FLOOR o Door data d E e FD Room 101 E e FD Room 102 Name Room 401 a FI Room 103 Group 4TH FLOOR H FD Room 104 E a Suite 105 Technology Type Electronic Cylinder 3 Re Room 201 Door Type Room H Ae Room 202 E3 id Room 203 i a Al Room 204 Requires Grant E Rd Room 205 Door ID 3RD FLOOR m e Room 301 Open Time 4 a eP Room 302 He Room 303 eP Room 304 Guest s Grants E ef Room 305 not assigned assigned Specify at Check In 4TH FLOOR By default No Yes oom Safe Bee O Swimming pool O O O B Fi eeeovtveeeede Garage Floor 1 FE Add Delete Apply Click on the Copy button and go to the next screen Copy Door Copy from Room 401 Into group 4TH FLOOR Root From Until Room 402 409 Increment a Number of doors 1 od Like in the first floor we have to copy 4 rooms 402 to 405 with an increase of 1 If we click on the OK button the rooms will be automatically created E Doors List 15T FLOOR Door data ig Room 101 fH Room 102 Name Room 401 G i T Group 4TH FLOOR E oom fe Suite 105 Technology Type Electronic Cylinder Deon Door Type fea Room 201 fra Room 202 a Room 203 hg Room 204 Requires Grant w fe Room 205 Door ID 3RD FLOOR He Room 301 Open Time m e fF Room 302 E e F Room 303 He fF Room 304 Guest s Grants 2 TROR
99. ave the hotel and whether the customers cards will have activation dates The screen is like the following System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Facility name INHOVA Short INHOVA Data directory C Archivos de programa INHOVAD ata 1 Language Week Type O Fran ais English MTWTFSSH O Espa ol O SMTWTFSH Signal privacy to staff C Purge auditors periodically C Create a database backup E Guest Configuration Overrides privacy Opened with timezone Always v C Can leave door open Default expiration time 1200 C Manage activation date for clients C Audit openings on guest s Key Card Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 18 de 127 INHOVA INTELLIGENT HOTEL ACCESS The Name of the Installation is the name that appears in the main screen of INHOVA above the task bar and behind the version of the program The Short Name is the name that identifies the closing plan of the installation in the Portable Programmer This field is essential since the screen of the Portable Programmer is too small the name of the installation may not be fully displayed This is why we use that short name The Language is the language in which we see the software and the messages of the portable programmer To change it we must select it and then press OK button of the Setup menu In the Type of Week we specify whether we want th
100. ce 1 Mantenance 1 g Mantenance 2 A Mantenance 2 Expiration Date Until 23 01 2003 03 00 0 Mananancs 2 PAED 2170172009 11 50 Copy Encoding OK Technology Encoded copies D In this screen we can see that the field Copies Recorded shows 1 instead of 0 In case we use proximity technology with Read and Write feature UoC if we click matrix button we could know the state of the information about the selected user recorded in the matrix R 6 6 OTHER CARDS Special Key Cards The INHOVA system includes a series of cards with special functions In this section we will explain how to record and use them By clicking on the button Other Cards of the main screen of the INHOVA program we will see the following screen Special Key Cards Blocking Card Failsafe Cad Number of fails 4 Copies 1 al Expiration Date 22701 2009 v Expiration Time 09 30 GS Safes Lost PIN Card Expiration Date 22 01 2009 v Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 103 de 127 InNnHoOVva INTELLIGENT HOTEL ACCESS This screen shows all the special cards of the INHOVA system the Locking Card the High Transit Cancelling Card the Customer Cancelling Card the Programming and Emergency Cards and the cards concerning the safes in the hotel the Safe Master Card and the Card for the Loss of the Safe PIN Blocking Card When we insert the locking card in a lock the lock gets b
101. cking card The new New card will cancel the previous one but the copy will not O Cow After selecting the desired option we click on the OK button The recording process will then start Special Key Car ds Special Key Cards amp Blocking Card Guest Cancel Card Programming Card GS Fail Sate Card Number of fail f a Copies 1 a Safes Master Card Expiration Date 22 01 2009 Expiration Time 09 30 2 GS Safes Lost PIN Card Expiration Date 22 01 2009 v Insert the Card Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 104 de 127 INHoOVea INTELLIGENT HOTEL ACCESS The blocking card is very useful for hotels For instance we might want to block the door of a customer s room without cancelling her his card We can also use it when we are refurbishing a hall or a room and the management does not want anybody to have access to it etc Guest Cancel Card The guest cancel card is used to cancel guest cards that are active in the system To cancel an active guest card of any room we must insert the guest cancel card in the lock of that room The customer card remains activated until that moment as it will be automatically cancelled We can use this card when a guest leaves the hotel earlier than expected and we do not have a new guest for that room When a guest checks in at the hotel s he chooses a certain number of days and her his card will not expire until 12 00 of the day the custom
102. cl Bones l a Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday wey v londay Tuesday Wednesday Thursday Friday Saturday Sunday Holiday tate Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 4 Monday Tuesday sda i Saturday Sunday Holiday te BY Monday Tuesday Wednesda aturday Sunday Holiday State 6 v Monday Tuesday i Saturday Sunday Holiday State7 x Monday Tuesday iday Saturday Sunday Holiday v Monday Tuesday i Saturday Sunday Holiday State 8 v Monday Tuesday i Saturday Sunday Holiday State 9 z v Monday Tuesday jaturday Sunday Holiday State 10 i Monday Tuesday riday Saturday Sunday Holiday State 11 v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 12 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday e Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 14 Ss ee TES Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 15 londay Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holid Stals 16 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday a A Chose Continue creating as many tables as necessary In this c
103. customer will insert the card and then enter the PIN to open that door If the hotel does not have any lock with a keyboard operating in the Card Keyboard mode we can eliminate that field Check In Copy Guest Pre Check In Rooms E Room 201 Number of nights 1 In the field Guest carrier we have the option to choose between card and Eiane 270172008 1200 TE g Activation Date 21 01 2009 proximity when we have a dual lock By default this option is activated in the option we have previously selected in the door menu See 5 5 3 Grants C Disabled ADA If we have added energy savers to the installation when recording a card we will T have the possibility to select one relay it activates the first relay or two relays it activates both relays See the following screen Guest carrier Activates in energy save gt 1 relay 2 relays Copies i al Finally in the field Copies we will enter the number of cards we want to record which will be the same as the number of people who will use the room 2 for double rooms 3 for triple rooms etc Once we have defined all the fields in the screen we can record the card for the new customer The card encoder of the INHOVA system must be connected SS to the computer from which we are checking in E foo p g E N We click on the Record button and insert the card in the editor which will record the card The software will indicate the state of th
104. d N of locking plan crosses on 4K card User Data sector must be the same in both cards C Cards protected with foreign keys Pagina 31 de 127 INHOVa INTELLIGENT HOTEL ACCESS In case of using Mifare classic 1K cards that are also used in other systems and that are protected with A and B codes it is necessary to add those codes so that Inhova can accede to the cards For this select the option Card protected with foreign codes and write the codes of the card in the fields code A and code B Configurar Tarjetas Mifare Tarjeta 1K Tarjeta 4K Sector 00 MAD Sector 00 MAD Sector 01 Datos Usuario Sector 01 Datos Usuario Sector 02 Libre Sector 02 Libre Sector 03 Datos Update on Card Sector 03 Datos Update on Card Sector 04 Aperturas Sector 04 Aperturas Sector 05 Aperturas Sector 05 Aperturas Sector 06 Aperturas Sector 06 Aperturas Sector 0 Aperturas Sector 07 Aperturas Sector 08 Aperturas EEEIEE Sector 08 Aperturas Alea kala cal aca kala cal kal call cal call Sector 09 Aperturas Sector 10 Sector 09 Aperturas Sector 10 Aperturas Sector 11 Cruces Sector 11 Aperturas Sector 12 Cruces Sector 12 Aperturas Sector 13 Cruces Sector 13 Aperturas E Sector 14 Cruces Sector 14 Aperturas alaka Sector 15 Cruces Sector 15 Aperturas lt N de aperturas auditadas por tarjeta 1K N de aperturas auditadas po
105. d The operations allowed to each operator level are defined in the label Operator Levels of the Setup menu The users of the system who will be operators of the system are identified in the Operators menu as it is explained later in this manual Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 68 de 127 INHOVa INTELLIGENT HOTEL ACCESS E Staff list Data Options Can open blocked doors Disabled ADA Key Card audits openings Does not open if openings overflow Modifies own locking plan M Update Key Cards every 1l days Activates in energy savers O 1 relay 2 relays Level to encode Key Card 010203 0405 Once we have completed all the fields we click the Add button if we want to add another user or the Close button if we want to return to the main screen of the INHOVA system a Confirmation The system will ask us whether we want to save the changes made in the user T User Manager Manager or not Click on the YES button a ai n Follow the same procedure with all the users we need to create in the system E Staff list DER gee Data Option eaning I Cleaning 1 Name Cleaning 1 Eien I Cleaning 2 Technology Cleaning 2 Cleaninig 2 MAGAMEMENT Manager Manager T la not assigned assigned Specify at card encode ecretary i Secretary re By default No Yes MANTENANCE Swimming pool O 9 Mantenance 1 Garage Mantenance 1 Floor Mantenance 1 Floor 2 9 Mantenance 2
106. d SUITE 106 with SUITE 106 A and SUITE 106 B inside This way the hotel can either offer the whole SUITE or one of its rooms That is the rooms that make up the suite can be offered separately When a customer wants the whole SUITE the receptionist must check in SUITE 105 The card or cards recorded will have access to doors 105 105 A and 105 B If a customer only wants one of the rooms in the suite we must check in that room only That 1s room 105 A or room 105 B only In this case the cards recorded will have access to the front door of suite 105 and the room chosen by the customer but not to the other room We will then create suite 105 In the Doors screen of the INHOVA program we click on Add and fill in the fields as we have done with the other rooms In this case the name will be Suite 105 the group 1 ST FLOOR and the type of technology Lock It does not require a grant and it does not follow a state table In the Type of Door we must select the option Suite instead of Room DER Suite 105 1ST FLOOR a I Room 104 Suite 105 Magnetic Stripe Lock 3 Add F Delete gt Apy Copy El Batch BA End Regarding the grants the customer in the suite will be granted with all the grants of the hotel by default but this can be modified Bes 1ST FLOOR Magnetic Stripe Lock Specify at Check In By default No Yes 0O 4 O O O Confirmation fx Q Door Sui
107. d then transmit it to the doors You will receive with the locks the following management devices the portable programmer and the encoder to record and or read magnetic stripe cards proximity cards and or electronic cylinders To create the closing plan we must install the software in the computer from which are going to manage the installation and follow some steps that we will explain later The hotel s closing plan will be carried out by the distributor and or technician of Talleres de Escoriaza S A U who will go to the hotel for this purpose The distributor and or technician of Talleres de Escoriaza S A U will give you a folder containing the authorisation key of that particular installation the CD ROM with the system s installation software the technical manuals and a diskette of the hotel s closing plan which contains the system code with which the authorisation key has been recorded 5 1 INSTALLING THE SOFTWARE Your distributor or the technical service of Talleres de Escoriaza S A U will give you a folder containing the CD ROM with the installation disks of the INHOVA software a memory stick with the closing plan of your hotel and the authorisation key optional with your hotel s system code a System technical handbooks are included in the CD ROM o t To install INHOVA software in any computer please a follow the next steps a e CD ROM wih the installation setup Talleres de
108. d to define the hotel s customers and the time zones Once this is done we will create a Matrix for each user of the staff to determine which doors s he will have access to and when As mentioned earlier in this manual the customers of the hotel do not appear in the matrix of the closing plan Therefore it is not in the matrix where we specify which users customers will have access to the common access doors When we create the common access doors in the Doors screen of the INHOVA we will see a new label called Programming of Doors In this label we will define which customers will have access to those common access doors That is the label Programming of Doors is equivalent to the part of the Matrix we must fill in and that it does not appear in the matrix of the system PUERTAS USUARIOS For example select the common access door Corridor 1 and click on the label Door Keying We will see the following screen E Doors List e Corridor H FO Room 101 Opened with timezone m FD Room 102 Always a w HI Room 103 m FO Room 104 Overrides privacy RO Suite 105 2ND FLOOR C Can leave door open Modify Keying In this screen we will see the field Opened by this shows which customers have access to that common access door In the field Open with time zone indicate the time zones in which the customers will have access to the door As we have not st
109. d updaters This will allow us revalidating the users that have assigned this option according to what is explained in point 5 5 4 master cards menu In an installation apart from the electronic locks and autonomous electronic cylinders we can install wireless on line electronic locks In the case of the wireless on line electronic locks we will chose the option use Wireless Online doors The option Automatically Update UOL doors will be activated If we select this option the system will collect the events of the wireless on line electronic locks from time to time System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Facility code PASALAS Reading Technologies Lock s Audit trail CI Cylinder Standard Magnetic Proximity O Extended Prox 15693 O Mifare Data position 0000 Update on Card Read amp Write C Automatic card updaters C Use Update Online doors UOL xo C If we select Mifare technology apart from revalidating the user the user will be able to modify its locking plan and we will have the opportunity to collect the openings of the user For this we have to activate the fields Automatic card Updaters Audit openings Modify locking plan In the User menu see point 5 5 4 we are going to configure this features depending on the utility we want to give them System Setup Network On line Grant Names ISO Tracks General System Facility Operators L
110. day Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Timezone 4 A ERT i oT EEE RA Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Mh 2 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Timezone 6 Timezone 7 Timezone 8 Timezone 9 Timezone 10 Timezone 11 Timezone 12 Timezone 13 Timezone 14 4 Close Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 70 de 127 INHOVa INTELLIGENT HOTEL ACCESS Next in the colour in matrix field we will select the colour we want in the Cleaning Time zone Hours State table Calendar aaa Name Cleaninig Color in Matrix E Yellow ET Yellow From To IM Maroon Timezone 2 I Olive Monday Tuesday day Saturday Sunday Holiday I Navy enn Timezone 3 Monday Tuesday MM Purple day Saturday Sunday Holiday 5 aan Red aes ee Monday Tuesday O Lime day Saturday Sunday Holiday Timezone 4 i Fuchsia a a Monday Tuesday 4 Aqua day Saturday Sunday Holiday Whit Timezone 5 Monday Tuesday fj Teal day Saturday Sunday Holiday C Sky Bh Timezone 6 Money Green Cream Timezone i Timezone 8 Timezone 3 Timezone 10 Timezone 11 Timezone 12 Timezone 13 Timezone 14
111. day Wednesday Thursday Friday Saturday Sunday Holiday State 11 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 12 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday e Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 14 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 15 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 16 E Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday a First we write the time in which the change will take place and then select the state we want the door to change to from the drop down list as we can see in the screen above Once we have defined the change we must select in which days of the week we want that change to happen In this example the change will take place every day of the week 2 including public holidays and turn them green as in the screen below hence we must click on all of them E Hours Bx a State table Calendar 3 The doors that follow this state table will change their a2 0700 ore E m ES ET See operating mode every day of the year and they will open Monday Tu
112. dnesda Thursday Friday Saturday Sunday Holiday State 14 i oe ae ae Se Seen ae aA Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 15 xi Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 16 E Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday J 4 Close With the INHOVA system we can create 16 state tables with up to 16 state changes each By default when we open the States screen we will see a table called State 1 All the locks are supplied in the Normal state That is all users must insert and remove their card to open the door Only users with authorized access will be able to open the door If the lock is in the initial state it will also be in the normal operating mode even if the lock has a keyboard For instance let us suppose that the hotel s main door will be opened every day of the week from 07HOOMN to 22HOOMN The doors in the corridors will be opened from O8HOOMN to 21HOOMN every day of the week Therefore for this example we will need two state tables one for the main door and one for the doors in the corridors Let us create the table for the main door In the Name field of State table 1 we will write Main as shown in the screen below Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 37 de 127 INHoOVva INTELLIGENT HOTEL ACCESS E Hours Al
113. e Swimming pool Garage O Floor 1 oO oO Fi Add i Delete Apply a coe 9 850 CH ei Click on the Copy button and go to the next screen Copy Door Copy from Room 301 Into group SAD FLOOR Root From Until Room E 302 305 Increment L Number of doors 1 Like in the first floor we have to copy 4 rooms 302 to 305 with an increase of 1 If we click on the OK button the rooms will be created automatically E Doors List 1ST FLOOR Door data H FD Room 101 S FD Room 102 Name Room 301 g e FT Room 103 Group 3RD FLOOR H FO Room 104 e fu Suite 105 Technology Type SmartAir Lock 2ND FLOOR E e A Room 201 Door Type Room E Ae Room 202 Door States He fd Room 203 5 m Al Room 204 Requires Grant Ae Room 205 Open Time 3RD FLOOR He P Room 301 B F Room 302 Guest s Grants He Room 303 7 me Room 304 m e Room 305 not assigned assigned Specify at Check In By default No Yes Caja Fuerte O s Swimming pool O Garage O O Floor 1 O O z P Add F Delte gt Anpe E Come J E saon A Ea J Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 56 de 127 mHOva INTELLIGENT HOTEL ACCESS With all this the third floor is finished Start now creating rooms in FLOOR 4 The process is similar to the previous ones but in this case the technology type is contact chip Define room 401 and copy the
114. e Add button and define its name Room 201 as shown in the following screen E Doors List DER a 1stTFoon Doordata H HI Room 101 E e RO Room 102 Name Room 201 Group 1ST FLOOR E e FO Room 103 E e FO Room 104 Technology Type Magnetic Stripe Lock I Suite 105 Door Type Room Door States Requires Grant Open Time 4 Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte Swimming pool Garage oO O Floor 1 O O s oO Fi Add i Delete Apply cor e CH The next field is the group the door belongs to As we have already mentioned the group will be the 2ND FLOOR According to this we will write 2ND FLOOR in the field Group E Doors List 1STFLOOR Door data H FO Room 101 E FO Room 102 Name Room 201 ia IF Room 103 Group 2ND FLOOR E FD Room 104 Technology Type Magnetic Stripe Lock E ESF aes naan Door Type Room Door States v Requires Grant j F xj Open Time Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte O O O A Swimming pool O O O Garage O O O Floor 1 O O O be Copy 5 Batch BA End Jil 2 Z m J Next in technology type select the option Dual Smartair lock When selecting this option the option Client technology will appear This option giv
115. e above all the operations are allowed but this does not always happen For instance if we do not want even level 5 to have access to ALL the operations we will not select it in this screen To configure the rest of the levels 1 to 4 we must select them as shown in the screen below System Setup Network General System Available options for level On line Facility ISO Tracks Local PC Grant Names Operators Levels v Modify Configuration Modify Matrix Modify Operators View Auditor Print reports Modify Timezones Modify users Modify doors v Check In Out guests Read cards Modify Hotel data Communication with PP Pre Check In quests Encode user keys Copy user keys Delete user keys View openings Update doors Initialize doors Open doors Open safes Encode copies of quests cards Xow 7a Once we have selected the operator level we click on the operations this level will be allowed to perform as shown in the screen below System Setup On line System Network General Available options for level Facility ISO Tracks Local PC Grant Names Operators Levels omy Modify Configuration _ Modify Matrix _ Modify Operators View Auditor _ Print reports _ Modify Timezones _ Modify users _ Modify doors Check In Out quests Encode copies of quests cards Read cards _ Modify Hotel data Communication with PP Pre Check In quests Encode user
116. e closing plan to the portable programmer With the portable programmer we will update all the locks of the hotel Talleres di Pagina 120 de 127 Innova INTELLIGENT HOTEL ACCESS In fact updating ALL the doors is not necessary We only have to update the locks affected by the changes in the closing plan these locks will be the ones to which the new members of staff have access Once the doors are updated we will record the cards of those new users 7 3 ADDING A NEW DOOR n yim af Pes oho m ae 1ST FLOOR The process is similar LR oe To add a door we must create it in the doors screen of the Sts oo m INHOVADATA program f B e 4 OOF i gt BR ri Fi Add i Delete Apply s Ee a l Copy l Batch A Find Once we have created the door and its programming if it is a common access door we will fill in the matrix of that door As we have added a new door to the system the matrix will show a new vertical line that of the new door The next step is to transmit the new information to the portable programmer and initialise the new lock with the portable programmer In this case the other doors of the hotel will not be affected and therefore we will not have to update all the doors of the hotel 7 4 ELIMINATING AN EXISTING MEMBER OF STAFF E Staff list CLEANING Cleaning 1 Pa caer a The operation is simple We only have to eliminate that
117. e recording process as shown in the screens below The process only takes a few seconds Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 95 de 127 INHOVaA INTELLIGENT HOTEL ACCESS Check In Rooms Number of nights Expiration Date Activation Date Grants Copy Guest Pre Check In Room 201 T Date 22 01 2009 21 01 2009 v Safe v Swimming pool vl Garage Floor 1 v Floor 2 Floor 3 Check In Rooms Number of nights Expiration Date Activation Date Grants Copy Guest Pre Check In Room 201 1 Date 22 01 2009 21 01 2009 Fs v Safe v Swimming pool v Garage Floor 1 v Floor 2 Floor 3 Check In Rooms Number of nights Expiration Date Activation Date Copy Guest Pre Check In 1 Date Time 22 01 2009 12 00 C Disabled ADA Disabled ADA C Disabled ADA Keypad code Keypad code Keypad code i ap Guest carrier imil Guest carrier Card Proximity Card O Proximity Activates in energy save relay 2telays Activates in energy save relay 2 relays Copies 1 B Copies 1 z Insert the Card Room 201 Encoding the Card Room 201 Copies Encoding OK If we are going to make 2 or more copies the program will tell us to enter the second card then the third and so on until we finish recording all the copies Once we have recorded the card we can give it to the customer The customer wi
118. e rest of the sectors stay free to record the openings of the user and modify its crosses The availability in the Mifare 1K Byte will be from sector 04 to sector 15 and in the Mifare 4Kbytes from sector 04 to sector 39 For each sector 6 openings are recorded and 12 crosses are modified Mifare Cards Setup Sector 00 Sector 01 Sector 02 Sector 03 Sector 04 Sector 05 Sector 06 Sector 07 Sector 08 Sector 09 Sector 10 Sector 11 Sector 12 Sector 13 Sector 14 Sector 15 1K Card MAD User Data j s s u pdate on Card Data Openings Openings Openings Openings Openings Openings Openings Openings Ae Locking Plan Locking Plan Locking Plan Locking Plan Locking Plan N of audit events on 1K card 5 48 N of locking plan crosses on 1K card 60 Sectors with openings and crosses must be grouped as it appears in the previous image Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Sector 00 Sector 01 Sector 02 Sector 03 Sector 04 Sector 05 Sector 06 Sector 07 Sector 08 Sector 09 Sector 10 Sector 11 Sector 12 Sector 13 Sector 14 Sector 15 4K Card MAD User Data Update on Card Data Openings Openings Openings Openings Openings Openings Openings Openings Openings Openings Openings Openings Openings N of audit events on 4K car
119. e to Normal by inserting the card in the lock two consecutive times The user can also follow the opposite procedure Two conditions must be met for this to happen first of all the user must be able to do this that is s he must have the option Can leave the door open selected Secondly the lock must allow that manual change Therefore the option Can be left Open or Closed must be selected in the state table In addition if a door does not follow any state table it will always operate in the Normal mode and will allow the user to change the mode from Normal to Open or vice versa manually except the rooms which never allow that change Overrides privacy if a user has selected this option s he will be able to open the door even if it is mechanically locked from inside with the lever If the user does not have this option s he will be able to open the door as long as the door is not mechanically locked from inside This is a very useful option for the cleaning staff if the guest is inside the room and has locked the door with the lever the cleaning staff will not be able to open that door until the guest unlocks it The Manager in our example will have both options in the Garage door Locking plan Garage Manager O Never Cleaninig Always Can leave door open Overrides privacy To finish with the operation we click on the OK button and return to the main screen of the matrix There we will see that the crossing Manager Garage
120. e week to start on Monday Europe or Sunday America The Signal Privacy to staff allows to the staff to know if the room is occupied or not before getting in In the case that the staff inserts the card and the room door is bolted green and red leds will blink reporting to the staff that the customer s room is occupied The auditor is a file which stores all the operators operations in INHOVA or INHOVADATA system see point 5 5 9 Therefore if we select the option Purge Auditors periodically we can avoid collecting to much information by configuring the number of days to purge the auditor file The system will make backup copies of the closing plan if we select the option Create a Database Backup where we can define the location and the number of days to carry out the backup copy In the field Guest Configuration we have the following options Overrides privacy if we select this option all the hotel s customers will be able to overcome the privacy of the lock of their room That is if somebody is inside the room with the security lever of the lock bolted the customer will be able to open the door by inserting the card in the lock by overcoming the privacy with the handle s he will remove the bolt and the security lever If the customer cannot overcome the privacy and there is somebody in the room with the lever bolted s he will not be able to open the door and the lock will show this with a flickering of the two warning LEDs T
121. e you have selected in the Setup screen of the INHOVA program For more information get in touch with your distributor If the connection is correct when we click on the button Send Data to the PP the INHOVA program will create the files needed for the transmission and start transmitting the information When the transmission 1s finished we will see a message stating that the information has been transmitted correctly PP Version 04 31 PP Version 04 31 Send Doors to PP Initialize doors Send Doors to PP Initialize doors i Update doors O Not Updated Update doors TENE Doors Selection 4 Doors Selection Openidoors Open safes Oal Open safes Update firmware View doors sorted by Group J Update firmware Read openings from doors View doors sorted by 23 Read openings from doors Udo PP data expiration PP data expiration 22 01 2009 v 23 59 gt i 7 View openings C View openings AAA Password to open doors Aaea Password to open doors C Read keys Sending data file OK PP has been correctly loaded fHiuA Send Data to PP The information of the closing plan or the modifications are always transmitted in the way we have explained Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 92 de 127 INHOVA INTELLIGENT HOTEL ACCESS 5 7 INITIALISING THE LOCKS READERS CYLINDERS AND OR SAFES Once we have the information of the closing plan of the hote
122. ed State Tables Therefore one of the characteristics we will have to define is the operating mode which the lock will operate in and whether it is going to follow a state table or not To define whether the door will follow a state table or not we first have to create the state tables of the hotel Finally we have to define which customers will have access to common access doors that 1s we must create the programming for the customers Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 36 de 127 INHoOVa INTELLIGENT HOTEL ACCESS 5 5 3 1 State Tables The state tables are defined in the Timetables menu of the INHOVA system If we click on the Timetables button of the main screen of the INHOVADATA program we will see the following screen BH B Hou State table Calendar Ce 1 Name Color in Matrix E Yellow v From To Timezone 2 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Timezone 3 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Timezone 4 z ee ws Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Timezone Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Timezone 6 Timezone i Timezone 8 Timezone 9 Timezone 10 Timezone 11 Timezone 12 Timezo
123. ed the software does not mean that a closing plan has been created We must create the closing plan of our hotel Each closing plan has a unique SYSTEM CODE This means that each installation is different This system code is created by Talleres de Escoriaza S A U You can see it in the Data folder you will find in the memory stick included in the package of the Authorisation Key and the CD ROM to install the software Memory Stick in MO Systems DATA CD ROM with the installation disks and the technical manuals If we insert the memory stick in the USB port of the computer and open the drive with Windows explorer we will see this Data folder adio Edin Yor be fFovedce Henementes Angio e gt 0 Q B ww xX g DD Abbe Ante Cote Cops Peow Deshacer Ekoa Poopedade Vetan Dessa a O Capeta x T 4 Escetono Dos Capeta de 3 mirc 5 EEE C Q reretp 4 C ActsatrecerPP 4 C Adobeps C Axha de programe amp C Acomo a C Adobe a C Arches comure Cj Che a C Common Fites 3 O Crederts amp C Dost O Extracts Cj te a Cy Hove a C hove E C instat held irctadat a C htonet Epira s O tec a C fi s O awd a C n CiS ef le 4j 1 oteto 0 bytes E space kee on deco 1 12 M8 zjmiP t Miej EA re Aj eae Abe _ a Moron BaL 100 Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 10 de 127 INHOVAa INTELLIGENT HOTEL ACCESS The Data folder contains all the fil
124. ee how the system is used and managed with the INHOVA program As we have seen we open the program by entering our Operator Name and Password Depending on our operator level we will be able to carry out some or all the possible operations in the system If we have operator level 5 for instance we will be able to perform all the operations and see them in detail INHOVA Version 03 04 INHOVA Encode Logout Staff n ag On line Check In In Check Out A na Special Read H aie Key Cards Key Cards Openings tor PP Audit v Data Exit DEMO Data MHOovVve INTELLIGENT HOTEL ACCESS Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 93 de 127 INHOVA INTELLIGENT HOTEL ACCESS The program contains a task bar with some icons about all the operations that we can perform We will explain them one by one 6 1 CHECK IN ical Check In consists in giving a room to a new customer arriving at the hotel and recording that customer s card The card will have an expiration date which is the date the customer leaves the hotel Check In Copy Guest Pre Check In Rooms Number of nights 1 Let us see the process step by step Epis dete 2201720083 Activation Date 21 01 2009 If we click on the Check In icon of the main screen of the INHOVA program we will see the following screen D oatiea a8 List of rooms id leo Ennai AI Room 102 AI Room 103 fF
125. en we will see the following dialog box Select Openings filter Date From 11 12 2008 00 00 00 To 21 01 2009 To 23 9959 Filter None By Users By Doors By Operations Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 112 de 127 Innova INTELLIGENT HOTEL ACCESS In this screen we can select a specific period of time to see its register of events as well as filter the information by door user and operation Doors Selection 49 not selected 0 selected Ls es For example if we want to see the register of events of a Renna 2 Cleaning 3 particular door we must select the option By Doors Then we cleaning 4 fF Ucorridor 1 will see the following screen ficoridor 2 GP Corridor 3 esas GhiGarage GJ Main Aa Office Technology Type Door Type Kee C In this screen we must select the door or doors whose register of events we want to see For instance we select door of Room 101 and click on the OK button Select Openings filter Time 1171272008 From 00 00 00 To 21701 2009 To 23 59 59 Filter O None By Users By Doors By Operations When we click on the OK button we return to the previous screen but with the selection made and click on the OK button again We will now see the register of events of the door or doors selected Al pa Q Fiter _ Colect Openings fram PP i User Copy Operation 21 01 2009 123
126. er is leaving That is the card will be active in the system until that date and time If for whatever reason that guest leaves the hotel earlier than expected and does not hand over in her his card that card will remain active until a new guest checks in the same room or until the card expires Remember that the guest card of a room is cancelled automatically when we enter a new customer card in the lock of the same room This means that every time we check in a room we record a customer card for that room When that card is inserted in the lock of the room the lock automatically cancels the card of the previous guest If we do not have another guest we do not need to record a new guest card for that room Therefore the card of the guest who has left the hotel earlier than expected will remain active until it expires To prevent the customer from having access to the room where s he stayed we can use the guest cancel card Technology Type a To record this card we must click on the button Guest Cancel Card The Ora program will ask us to choose the type of technology of the Guest Cancel Card O Proximity Card In this case we will choose the card option Guests cancel Key Cards What type of Key Card do you want to encode New The program will ask us whether we want to make a new card or a O Copy copy As we already know the new card will cancel the previous one and the copy will not Sa We select one of the options
127. es the database needs to store the information regarding your hotel rooms doors users register of openings calendar time zones etc When we want to make a back up copy of our hotel s closing plan which is recommended to do often we will have to make a copy of the Data folder I FB Espace itre en deco 1 12 MB DE CLE EE Bt _ yoon BrE ws To execute the INHOVA program with the closing plan that has the system code of our hotel we must copy the Data folder in the INHOVA folder where we have installed the execution files of the INHOVA program To do this we must select the Data folder of the diskette with the mouse and pressing the left button of the mouse drag it to the INHOVA folder 4 pey EE SE siena pee parE Sa LASS ws Therefore in the INHOVA folder we will have the programs of the system and the Data folder with the files containing all the information about the installation 23 b EII 15456 BBD Mrr I Emana By Meron w Baoe Prat EEES no 5 3 AUTHORISATION KEY The authorisation key of the system is the green key that you will find in the folder that includes the installation CD ROM and the memory stick with the Data folder in case that the customer orders specifically the authorisation key otherwise the folder will not include the authorisation key Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 11 de 127 INHOVA INTELLI
128. es us the possibility to choose between card and proximity depending on the technology we are going to use This option can be changed when doing the check in The rest of the features are defined in the same way as room 101 E Doors List DER E 15T FLOOR i Door data FO Room 101 3 e ial Room 102 Name Room 201 FO Room 103 f Guest carrier G 2ND FLOOR v e ig Room 104 trax Card Technology Type Dual Smartair Lock v O Proximity FFD Suite 105 E amp bt Door Type Door States Requires Grant Open Time Common Keypad code Guest s Grants assigned Specify at Check In By default No Yes Caja Fuerte Swimming pool Once we have created room 201 we will create the safe for that room To do this we must click on the Add button Confirmation i Door Room 201 The program will ask us whether we want to save the salted abet oh ch changes made in room 201 We must click on the YES a n er Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 52 de 127 INHOVa INTELLIGENT HOTEL ACCESS The program allows us adding the safe associated to the room 201 Select Safe in Door type and Keyboard safe in Type of technology E Doors List 1ST FLOOR Door data H FD Room 101 H FD Room 102 Name E fF Room 103 H FD Room 104 S o HH Sute 105 Techoby rel EEE v 2ND FLOOR D e id Room 201 Group Door Type Safe v Common Ke
129. esday Wednesday Thursday Friday Saturday Sunday Holiday State 10 be Monday Tuesday Wedr Thursday Friday Saturday Sunday Holiday State 11 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 12 v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday ages v Monday Tuesday Mednesday Thursday Friday Saturday Sunday Holiday v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 14 x Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 15 _ C Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Stee vi Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday _ A Close As that change must happen every day we select all the days of the week including public holidays 5 E Ej Hours State table Calendar Name Main 4 tee be lef i m 07 00 Open v 22 00 Standard v State 3 zj Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 4 v Monday day Thursday Friday Saturday Sunday Holiday E res r fete sry ry i In this second change we will not select the field Can State 6 v Monday
130. esday Wednesday Thursday Friday Saturday Sunday Holiday sill C Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Ste C monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday P State 6 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday They will not close until We specify a second change as State 7 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday m C Monday Tuesday Nednesdal Thursday Friday Saturday Sunday Hotday the lock will change from the Open state to the state Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 9 Se Se dicated in th d change Logically th d sien bi Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday in 1Ca in secon C an O 1c 2 in 1S secon State 11 x Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday h th d ll h t B t h t ld State 12 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday C ange oor Wil ave O C ose u WwW a wou ge L Talag Le happen if for whatever reason we want to close the door v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 14 ai a a Ea eee before that second automatic change v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 16 x Monday Tuesday Wednesday Thursday Friday Saturday Su
131. esses of FLOOR 0 to have the hotel completed We will first create the main door We click on the Add button of the Doors screen of the INHOVA system In the field Name we must write the name of the door Main In the field Group we select the group the door will belong to which in this case is the GROUND FLOOR We will select the Off line Magnetic Stripe Reader to define it like a wall reader In the field Type of Door we select Common Access In the field Door States we click on the drop down list to select one of the state tables we have already created in this case we must select the Main Door table E Doors List BEE B 1ST FLOOR Door data Door keying E HI Room 101 m HI Room 102 Name man E FO Room 103 Group GROUND FLOOR E fF Room 104 p e fa Suite 105 Technology Type Offline Magnetic Stripe Reat w 2ND FLOOR ge ag Room 201 Door Type Common access es we fia Room 202 Door States m e Rd Room 203 E e Rd Room 204 He fd Room 205 3RD FLOOR H eP Room 301 Open Time j4 m e Room 302 E e P Room 303 H e E Room 304 H eP Room 305 4TH FLOOR Common Keypad code e Room 401 e Room 402 e Room 403 e Room 404 e Room 405 Fi ada Fi Delete gt any The main door does not require a grant and hence we will leave the field Grant blank The opening time will be 4 seconds and it does not need a common keyboard We have finished creating the Main common access door Confismat
132. evels Local PC Facility code Reading Technologies Lock s Audit trail E Cylinder Standard Magnetic Proximity O Extended O Prox 15693 Mifare Mifare Setup Update on Card Read amp Write Automatic card updaters Audit openings Modify locking plan C Use Update Online doors UOL xo 70 J Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 26 de 127 INHOVA INTELLIGENT HOTEL ACCESS Click Mifare Cards Setup and we will see the following screen Mifare Cards Setup lt Sector 00 MAD Sector 01 User Data Sector 02 Energy Savers Sector 03 Update on Card Data Sector 00 Sector 01 Sector 02 vers Sector 03 Update on Card Data EAE Sector 04 Openings Sector 04 Openings Sector 05 Locking Plan Sector 06 Free Sector 07 Fi Sector 08 Free Fi Fi Sector 05 Locking Plan Sector 06 Free Sector 07 Sector 08 Sector 09 Sector 10 Sector 09 Sector 10 Sector 11 Free Sector 12 Free Sector 13 Free Sector 14 Free Sector 15 Free N of audit events on 4K card a gt i i ee ee ee ea J Sector 11 Sector 12 Sector 13 Sector 14 x mi e ea e ea a a a ow Sector 15 lt NO N of locking plan crosses on 4K card 12 User Data sector must be the same in both cards C Cards protected with foreign keys As it appears in the Mifare Card Configuration menu the systems will allows us to c
133. fe master card a high security card Therefore very few people must have access to it and it must expire very quickly As in the case of the safe master card before we record the card we must select its expiration date which is by default 24HOOMN of the day in which it is recorded Special Key Cards amp Blocking Card Guest Cancel Card Programming Card GS Fail Safe Card Number of fail 1 Copied A Sains Mata Card Expiration Date 28 01 2009 iv Expiration Time 12 00 s g Safes Lost PIN Card Expiration Date 28 01 2009 v enero de 2009 lun mar mi jue vie sab dom ae aa 5 6 7 8 9 10 12 13 14 15 16 17 19 20 21 22 23 24 26 27 E29 30 31 Technology Type Technology Card O Proximity Once we have selected the day the program will ask us whether we want to make a new card or copy of the existing one Kime C After selecting the desired option we click on the button Safes Lost PIN Card The card will then be recorded Special Key Cards i Special Key Cards G Blocking Card Guest Cancel Card Programming Card GS Fail Safe Card Number of fail 7 e Copies 1 e Safes Master Card Expiration Date 26 01 2009 v Expiration Time 09 30 G Safes Lost PIN Card Expiration Date 26 01 2009 v Insert the Card rs 7 oes Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 109 de 127 INHOVa INTELLIGENT HOTEL ACCESS 6 7
134. fferent grants defined in the system Floor 1 Floor 2 Floor 3 Floor 4 Garage and Swimming pool Being a Manager it will have all the grants assigned E Staff list Data Options Name Technology 9 O Card Proximity Group MAGAMEMENT v User ID Grants not assigned assigned Specify at card encode By default No Yes Swimming pool Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 67 de 127 INHOVAa INTELLIGENT HOTEL ACCESS When selecting menu Options If the field Can open blocked doors 1s selected the user will be able to open the doors that are locked with the locking card and that s he has access to If the field is not selected the user will be able to open the doors s he has access to as long as they are not locked with the locking card The operation of the locking card is explained in detail in the section about the management of the INHOVA system of this manual see point 6 6 E Staff list Data Options C Can open blocked doors C Disabled ADA C Key Card audits openings C Modifies own locking plan C Update Key Cards every Activates in energy savers 1 relay 2 relays Level to encode Key Card 010203 04 5 To record a card for handicapped people select Handicapped ADA With this option the opening time set up in the doors menu is duplicated See 5 5 3 This option is not available for electronic cylinders
135. fferent types doors room doors private doors or doors where customers do not have access which we will call access control doors storerooms offices kitchen etc finally we have common access doors to which both customers and staff will have access garage swimming pool corridors etc Bearing in mind the differences between users and doors the matrix of the system will be similar to the following example Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 13 de 127 InNnHoOVva INTELLIGENT HOTEL ACCESS Ci ec We can divide the matrix into two parts one for the staff and one for the customers The part concerning the staff must be filled in like the matrix of any other closing plan That is for each user of the staff we will choose the doors s he will have access to In each of these doors we will also specify whether the member of staff will have access always or according to the time zones previously created EE IRIS kX Alaj BB PAA A If we look at the part of the matrix concerning the customers we will see that it is slightly different As we have already mentioned the doors of a hotel can be access control doors staff doors where customers cannot have access to common access doors doors that both staff and customers have access to and room doors Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 14 de 127 INHOVAa INTELLIGENT HOTEL ACCES
136. figures 5000 and 30000 System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Local PC Name SSRA sE IP Address 10 246 82 104 Card Encoder Local O Remote Local COM COM1 v PMS Port Vii On line protocol O None Serial Ethemet On line Port coM1 vi C Use timed auto logout xn OC In case we select option series in the setup menu in the field PMS port will appear by default the COM3 port but it is possible to set any other port of the PC It allows also adapting the transmission speed of the data to the necessities of the system Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 34 de 127 INHOVa INTELLIGENT HOTEL ACCESS System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Local PC Name SEME IP Address 10 245 82 104 Card Encoder Local O Remote Local COM Comi v PMS Port com3 wl 115200 v Ondine protocol None Serial O Ethemet On line Port COMI C Use timed auto logout Besides if we have selected to use an On line door the system will show us the On line protocol where by default the system selects the first option none If we have on line wall readers we will select the Serial option Next the system will activate the On line port option where we will configure the communication channel that we want to use between the computer and the area unit taking int
137. gnetic Stripe Lock fF Suite 105 S D FLOOR AE Corridor 2 Door States Corridor v fd Room 201 a fd Room 202 Requires Grant ie m e fd Room 203 Corridor He fd Room 204 l J w fe Room 205 Open Time e 3RD FLOOR e P Corridor 3 eF Room 301 eP Room 302 m e F Room 303 a Room 304 m FP Room 305 E 4TH FLOOR Corridor 4 Room 401 Room 402 Room 403 Room 405 o c F tach CA tre J Ze eeveeeee0 D H Door Type Common access D H Common Keypad code Finally we are going to create access control doors of the hotel Office and Reception in FLOOR 0 cleaning 1 in FLOOR 1 cleaning 2 in FLOOR 2 cleaning 3 in FLOOR 3 and cleaning 4 in FLOOR 4 Create Office access control door with on line magnetic stripe reader technology Click on Add and fill the following fields Name Office Group FLOOR 0 Technology type On line magnetic stripe wall reader It does not follow any automatic change state board and it does not require any grant By default the opening time is 4 seconds it is possible to modify it and it does not have a Common Keyboard as the reader does not have any keyboard Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 60 de 127 InNnHoOVva INTELLIGENT HOTEL ACCESS Cabled doors must be connected to the central unit that has previously been created in Setup menu See 5 5 2 9 In this case it will be CA1 as in the following screen E Door
138. group of doors we want to define By default the Source field will show the door we have selected in the matrix This can be modified by clicking on the arrow of the Source field We will see a drop down list with all the doors of the installation and we will select the one we want to copy A rs I Room 101 Source Copy Door Source a Main Target In the Target field we have two options according to a group of doors or Saz aies individually If we want all the doors in a group to have the same closing plan as the 2ND FLOOR Source door we will select that group and click on the OK button to copy it 3RD FLOOR 4TH FLOOR GROUND FLOOR Copy Door Source hh Garage Target If we want to do this individually we must select the option ndividual Then we O Group Individual will see a list with all the doors of the installation In that list we will select the doors ean we want In our example we are going to select doors of Corridor 1 Corridor 2 and Corridor 3 k Fo Then we click on the OK button and return to the main screen of the matrix Ch OD O a CLEANING Cleaning 1 RRES mie I Cleaning 1 manuy Bsetect groups PB Enauser gh Fina Door ER Copy User a Copy Door J X Cancel SOK We must be very careful when we perform the operation Copy Door because we could modify the closing plan of a user by mistake We
139. h is the name of the user we want to copy the closing plan from and the Target which is the user or group of users we want to copy that closing plan for Copy User Source Manager Cleaning 1 i Cleaning 1 Cleaning 1 B Cleaning 2 i Cleaning 2 By default the source is the user that is selected in the matrix This can be modified If Cleaninig 2 5 sine we click on the arrow of the Source field we will see the drop down list of all the M Orem users of the system From that list we can select the user that we want Mantenance 1 B Mantenance 1 Mantenance 1 Mantenance 2 B Mantenance 2 Mantenance 3 i Secretary Secretary Copy User Source Manager v Target Group Individual CLEANING T MAGAMEMENT wae MAN TENANCE The Target can be a whole group of users Copy User Source Manager Target O Group Individual AN beta Or users selected individually independently of their group For this select C Mantenance 1 ee individual option and we will see the list of all the users of the system We can Mantenance 1 select as many users as we want Mantenance 2 Mantenance 2 0 Mantenance 3 renee In the example we select the Secretary and the Maintenance 1 as in the following a j screen Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 77 de 127 Peele
140. has already created by default the Safes grant Datos de la Instalacion General Sistema Instalaci n Niveles de Operadores PC Local Red de PCs On line Nombres de Permisos Pistas ISO C Gestionar ascensores Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 22 de 127 INHoOVa INTELLIGENT HOTEL ACCESS In each field we must write the name of the grant we want to use For instance Swimming pool Garage etc System Setup General System Facility Operators Levels Local PC Network On line Grant Names ISO Tracks aca 2 Swimming pool 3 Garage 44 5 5 6 6 7 8 l8 JE 10 10 C Manage elevators Xow aC The manage elevators option allows creating grants for each floor of the hotel This option allows controlling the movement of guests in the hotel It is possible to manage up to 40 floors using different relays but in this case the total number of 48 grants will be reduced to 14 grants for other applications In the number of floors file we are going to define the number of floors of the hotel System Setup General System Facility Operators Levels Local PC Network On line Grant Names ISO Tracks 1 2 Swimming pool 3 Garage ala 55 6 f6 YG Manage elevators After that we will configure certain locks to meet that parameter We will give access to the users always or according to the time zone
141. hat of the computer where we are executing the INHOVA program The clock of the locks can recognise al the days of the week from Monday to Sunday It cannot however recognise when a day is a public holiday in the installation To solve this problem the INHOVADATA program includes a calendar of public holidays When the calendar is created it is transmitted to the locks We can create calendars for several years Unfortunately the memory of the locks can only store 365 days of the calendar In other words one year The first day of that year is the day in which the lock is initialised or updated Consequently whenever the lock is updated a new year of 365 days will start For instance if we update the lock on 23rd June we will transmit a calendar that starts on 23rd June and finishes on 22nd June of the following year If we update the lock on 1st September by whatever reason we will transmit a calendar that starts on 1st September and finishes on 31st August of the following year and so on For the locks readers and or safes to have updated information of the calendar in the INHOV ADATA program we will have to create the calendar of at least the next 365 days from the day in which we will update the lock 8 2 BATTERY CHANGE The locks indicate that their battery level is low by means of their warning LEDs When a user inserts her his card to open a door the green LED will flicker to indicate that access has been allowed If the bat
142. he grant for the Safe We can actually modify any parameter of the screen the number of nights the second person in the room might stay longer at the hotel the grants the keyboard code etc We can make as many copies as we want Once we have made the necessary changes we click on the OK button and record the card as usual Copy Guest Check In Copy Guest Pre Check In Rooms E Room 101 Number of nights a Date Expiration Date 22 01 2009 Activation Date 21 01 2009 Grants O Sate Swimming pool Floor 1 Floor 2 Floor 3 Disabled ADA Keypad code Activates in energy save 1 relay 2 relays Copies 1 fa Encoding the Card Room 101 1 Copy Guest Check In Copy Guest Pre Check In Rooms Room 101 Number of nights 1 Date Time Expiration Date 22 01 2009 1200 Activation Date 21 01 2009 A 15 30 Grants Safe v Swimming pool vV Garage V Floor 1 Floor 2 Floor 3 Disabled ADA Keypad code Activates in energy save 1 relay 2telays Copies 1 re Insert the Card Room 101 1 Copy Guest Check In Copy Guest Pre Check In Rooms Number of nights ha Date Time Expiration Date 22 01 2008 12 00 Activation Date 2101 2009 15 30 Disabled ADA Keypad code Copies Encoding OK As mentioned earlier the editor must be connected to the computer and switched on 6 3 PRE CHECK IN This option will allow us to assign rooms to custo
143. he locks we want to open in an emergency belong Once the closing plan is loaded in the portable programmer and the authorisation key of the system is inserted in the portable programmer we can open all the locks readers and or safes of the INHOVA system in an emergency The emergency openings carried out with the portable programmer are shown in the register of events of the locks readers and or safes Therefore we will always know when the emergency opening was carried out We will not be able to see who carried out that emergency opening but this information can be obtained by looking at who has used the portable programmer or who has sent the data from the computer to the programmer 8 MAINTENANCE The locks readers and or safes of the INHOVA system are easy to maintain We only need to check the state of the batteries from time to time These batteries can last for over three years depending on their use Another point to bear in mind is the calendar of public holidays if the hotel has any In addition the portable programmer includes a program that checks the operation of the locks 8 1 CALENDAR Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 124 de 127 INHOVA INTELLIGENT HOTEL ACCESS The locks readers and or safes of the system have a real time clock and calendar They take the date and time from the computer by means of the portable programmer This means that their date and time is the same as t
144. he option Can leave the door open means that the customer can change the state of the door from Open to Normal or vice versa by inserting the card in the lock two consecutive times That is the customer will have the possibility of leaving the door open and closing it when s he wishes This option is not very common as guests could leave the door open by mistake With this mode anybody can enter the room without the lock registering the opening With the option Open according to time zone we can restrict the customers access to their rooms according to a time zone All the customers must have the same time restriction in their rooms To specify the time zone we must first create that time zone in the Timetables menu of the INHOVADATA program As we can see in the next screen we only have two options Always or Never This is because we have not created any time zone yet the program only shows the system s default time zones that 1s Always and Never System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Facility name INHOVA Short INHOVA Possibility to restrict Data directory C Archivos de programa INHOVA D ata 1 r Language Week Type customers access to O Fran ais English MTWTFSSH O Espa ol O SMTWTFSH their rooms according V Signal privacy to staff to time Zones C Purge auditors periodically C Create a database backup Guest Configuration Overrides pr
145. he portable programmer and then update the locks When we modify the closing plan of a user we have to update all the locks where that user is allowed access When we modify the closing plan of a door we must only update that lock 7 7 MODIFYING THE DATA OF A USER Sometimes when we have to modify a user s record we will CE R alsia have to record the card for that user again Changing the name of Dean 7 Name Cleaning 1 Technology Group CLEANING v User ID Grants Talleres de Escoriaza S A U INHOVA SOFTWARE MAN a t assi O ntenance 1 Garage O C Floor 1 O Floor 2 O v BR Cope GF Batch Ph Find ol igned assigned Specify at card encode By default No Yes gal e e lenance e e 1 1 nance 2 nance 2 enance 2 InNnHoOVva INTELLIGENT HOTEL ACCESS a user does not involve having to record that user s card again but changing the expiration date of that user does In the INHOVA system it is easy to see when we have to record a user s card again in the list of the master cards the user s name is shown blue when we create it When we record the card the user s name we have recorded the card for will turn black If we modify a user s record and her his name in the list remains black we will not have to record the card again If the name of the user is shown blue after making these changes we will have to record his her c
146. he users doors etc we must set up our installation That 1s we must define aspects such as the language the operator levels etc To access the Setup Menu we must click on the Setup button of the main screen of INHOVA INHOVA Data BETA Version 04 20 INHOVA Staff Doors perators Auditor Hours s ER E S a Me v Matrix Reports Operat Setup Exit TEST VERSION DEMO Data cae Innova CHALLenging Innovation System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Facility code AAAAAAAA O Reading Technologies eld O Prox 15693 Magnetic FA Pri Miar Once in the Setup menu we will set up the installation by means of its Update on Card Read amp Write di fferent options Automatic card updaters C Audit openings C Modify locking plan C Use Update Online doors UOL C Manage Cabinet locks 5 5 2 1 General In the General label of the Setup menu we will see the following fields Name of the Installation Short Name Language and Type of Week We will also configure the guest configuration options that the hotel s customers will have in their room That is whether they are going to overcome the privacy in the lock of the room whether they will be able to open it manually according to which time zone they will be able to open it the expiration time of the card on the day the customers le
147. ill created any time zone we will only have two options Always or Never When we create a time zone this zone will appear in the field Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 63 de 127 InNHoOVva INTELLIGENT HOTEL ACCESS If we select the field Overrides Privacy the customers will be able to open the door even if somebody has locked the door from inside with the locking lever If we select the field Can leave the door open the customers who have access to the door will be able to change the operating mode manually from Open to Normal and or vice versa In our example the field Opened by is blank This means that customers do not have access to the door To give access to the customers we must click on the button Modify Keying We will then see the following screen Doors Selection 11 not selected O selected Room 101 A Room 102 Room 103 Room 104 Suite 105 Suite 105 4 Room 201 Room 202 Room 203 Room 204 Room 205 Technology Type Door Type In the screen above in the column of Not Selected doors we have all the rooms of the hotel This means that guests are not selected and hence none of them is allowed access We must include the rooms whose guests will have access to the door that we are defining in this case Corridor 1 in the column of Selected doors Only the customers in the rooms of the first floor will have access to the doors Conseque
148. ing the state of the card if the card is not active in the system If we do not see this message this means that the card is still active in the system like the card of customer 101 below IEDMM Version 06 00 Name Technology Proximity Grants s Safe User ID Swimming pool d Garage Floor 1 Floor 2 Expiration Date Floor 3 Floor 4 Key Clock Activation Date Issue Date C Key Card audits openings C Does not open if openings overflow C Modifies own locking plan Keypad code Reading OK Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 110 de 127 INHOVa INTELLIGENT HOTEL ACCESS If we see a message it means that the card is not active The message will also show why the card is not active the card has expired the card 1s old etc IEDMM Version 06 00 Name Safes Master Card Technology O Key Proximity Grants v Safe User ID Swimming pool Garage C Disabled ADA C Floor 1 Toona L Floor 2 Expiration Date 26 01 2003 09 30 IO Floor 3 Floor 4 Activation Date 26 01 2009 09 10 If we want to read another card we must click on the button Read Coo Ea Gag Car d of this screen C Key Card audits openings C Does not open if openings overflow C Modifies own locking plan Keypad code ooo Expired Key Card Read Card Read Key Read Proximity OK Delete Card w Delete Key ba Delete Proximity Openings 6 8 OPENINGS We know
149. intercambio en NAS TESA E E Basededatos en NAS TESA InstallShield Wizard Completed Calidad en NAS TESA Esirvs Keep the Launch the program option checked S Techsuport en NAS TESA e This will not launch the INHOVA but will S planos pdf en Tesanet tese correctly configure your PC after installation E Panel de control Mis sitios de red Papelera de reciclaje manual borrador Proiektua sofware spy traduccion x ws i JO Bisqueds gt carpetas Direcci n D CD InhovalSoftwarely 4 10 Ms Ir Carpetas x B Escritorio S 3 Mis documentos a mec lt Disco local C INHOVA D oD Inhova E Manuals INHOVA E Software O Tools gt ve Borland Database Engine Installation Upgrade a gt ae Installe ee Database Engine will be installed upgraded in the following E E instcom en NAS TESA esirv 2 Desarrollo Producto en NAS E SS intercambio en NAS TESA E S Basededatos en NAS TESA E SS Calidad en NAS TESA Esirvs Techsuport en NAS TESA e SS planos pdf en Tesanet tese E Panel de control E amp mss sitios de red 2 Papelera de reciclaje E manual borrador Proiektua sofware Spy traduccion Select OK in the previous screen 4 20 Qs B Pvisats B carpetas EJ Direcci n E C Documents and Settings bechote2 Mis documentos Software 4
150. interface Seia TCP OUDP Use On line doors Automatically update on line doors Update every 00h 15m J Lock s Audit trail Standard O Extended Proximity setup Data position 0000 v C PP asks for password to collect openings C Disable event log Magnetic Intelligent Energy Savers O No Basic Resid Proximity Intelligent Energy Savers No OBasic O Resid System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels LocalPC Use PMS interface O Serial TCP UDP Use On line doors Automatically update on line doors Update every 00h 15m g Lock s Audit trail Standard O Extended TProximity setup Mifare Setup C PP asks for password to collect openings C Disable event log Magnetic Intelligent Energy Savers ONo Basic Resid Proximity Intelligent Energy Savers No O Basic Resid The next screen will appear Mifare Cards Setup 1K Card 4K Card Sector 00 LT Sector 01 User Data Sector 02 Sector 03 Sector 04 Sector 05 Sector 06 Sector 07 Sector 08 Sector 09 Sector 10 Sector 00 MAD Sector 01 User Data alkalies Sector 02 Free Sector 03 Free Sector 04 F Sector 05 Fi Sector 06 Fi Sector 07 Free Fi Fi Fi Sector 08 Sector 09 Sector 10 Sector 11 Free AAAA Sector 11 Free Sector 12 Free Sector 13 Free Sector 14
151. ion the system will collect the events of the on line wall readers from time to time Depending on the number of events we want to record or the number of users we want to give access to the lock or cylinder we will have two options to configure the system of the type of auditor Normal mode allows recording 1 000 events and giving access to 1 000 users master guests and extended mode allows recording 650 events and giving access to 1 500 users master guests System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Use PMS interface O Serial TCP UDP Use On line doors Automatically update on line doors Update every 00h 15m g Lock s Audit trail Standard Extended CO PP asks for password to collect openings C Disable event log Magnetic Intelligent Energy Savers O No Basic Resid xem C When selecting technology type prox 15693 the program will give the opportunity to choose in which position we want the information to be saved in the card For this we will define in the field data position the Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 29 de 127 mHOva INTELLIGENT HOTEL ACCESS location wanted for the record of the user In case that the card is not shared with other systems it is not recommended to change it System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Use PMS
152. ion x in Door Main To add the next door we click on the Add button and save the changes made Ne Save the changes mice Create the door of the Garage The only difference with the principal door is the type of door In this case the type of door is off line Dual SmartAir Reader It doesn t follow any state board so it requires the Garage grant created for this door Doors List DER 1ST FLOOR Door data Door keying H FO Room 101 E e FO Room 102 Name Garage i FF Room 103 Group GROUND FLOOR x H e FO Room 104 4o Suite 105 Technology Type Off line Dual Smart ir Reade v D FLOOR E ff Room 201 E7 fd Room 202 Door States Ea fd Room 203 m Ad Room 204 Requires Grant E fd Room 205 RD FLOOR Door Type tf eeeeooeoteeeee Open Time Common Keypad code 2H 2 w Q soim Fi Add Delete Apply Emer Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 59 de 127 INHoOVea INTELLIGENT HOTEL ACCESS The opening time is 4 seconds and it does not need a common keyboard In the same way we have created the principal door and the garage we are going to create now the swimming pool The difference between the Swimming pool door and the garage room is the type of lock In this case 1s an off line Smartair Reader and the grant it requires is in this case Swimming pool grant E Doors List 1ST FLOOR Door data Door keying a ig Room 101
153. ion of the Program User Name and Password Once we have installed the INHOVA software and the Data folder containing the closing plan with the hotel s system code we can execute the INHOVADATA program to create the hotel s closing plan We can execute the inhovadata exe program by double clicking on it with Windows explorer or by double clicking on the program s direct access icon When we execute the program the software will ask us to enter an operator name and a password TEST VERSION DEMO Data The distributor or technician from Talleres de Escoriaza S A U will give you that operator name and password The system accepts as many operators as number of users are in the installation there are different levels of access and some operators will only be allowed to perform certain operations in the program Once we have entered the operator name and password we will see the main screen of the INHOVADATA program where we will program the hotel s closing plan INHOVA TEST Version 04 20 INHOVA Site Logout oe ee mre nero a Audor EP Drine Data Ext TEST VERSION DEMO Data IMHoVvea INTELLI GENT HOTEL ACCESS w E Gh MANUAL INOVA SO Innova sorTware Z bwin Apuestas de d Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 17 de 127 INHoOVa INTELLIGENT HOTEL ACCESS 5 5 2 Setup Menu Setup Before we start programming the closing plan by defining t
154. irect connection between the computer and the locks we need to use a portable programmer Using the portable programmer we will transmit the information of the closing plan to the locks Before we do this however we must transmit the closing plan from the computer to the portable programmer The transmission of the closing plan from the computer to the portable programmer is carried out by means of the INHOVA EXE program Therefore the first thing to do is to execute the program The program will ask us to enter the operator name and password TEST VERSION DEMO Data INTELLIGENT HOTEL ACCESS Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 89 de 127 INHoOVva INTELLIGENT HOTEL ACCESS Once we have entered the operator name and password we will access the i TEC management software To transmit the information from the computer to the portable programmer we must connect the programmer to the computer with the computer s RS 232 series port For more information see the MANUAL OF THE PORTABLE PROGRAMMER Once they are connected we click on the PP icon of the main screen of the INHOVA program We will see the following screen Send Doors to PP O Not Updated Doors Selection Oall View doors sorted by PP data expiration H Doors Selection Group v Initialize doors Update doors V Open doors Open safes Update firmware Read openings from doors 22701 2009 v
155. it means that the card of that user has not been recorded if the name is shown black it means that the card has been recorded With this function we can see whether we have to record a user card again when we modify that user s record If we modify the record and we have to record the card again that user s name will turn blue again In addition once the card is recorded the Copy button of the screen Copy Master Cards is activated This allows us to make copies of that card The field Copies Recorded will show us the number of copies that have been recorded for a user A new card automatically cancels the locks of the previous card A copy of a card does not do this because it is identical to the original card With the INHOVA system if a user has lost a card we can record a new one The locks readers and or safes will recognise the new user card when s he inserts it in the lock and cancels the previous card To make a copy of the manager s card the Copy button in the manager s record is activated as we have just recorded her his card we must click on the Copy button The copying process will start automatically and we will see the following screen Encode Staff CLEANING Cleaning 1 Cleaning 1 Cleaning 1 Data Options Name g2 Cleaning 2 Cleaninig 2 Group MAGAMEMENT Manager User ID Manager Manager Secretary Secretary User s Grants MANTENANCE 9 Mantenance 1 Mantenan
156. ivacy Opened with timezone Always v A Always C Can leave door open Default eolie C Manage activation date for clients Never C Audit openings on guest s Key Card Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 19 de 127 INHOVAa INTELLIGENT HOTEL ACCESS The Default Expiration Time shows us the time the customer s card will expire at on the day s he checks out If we activate the option Manage the activation date for clients we will manage the activation dates for the customers with the INHOVA program That is we can record a card for a customer that will arrive at the hotel after the day we record it and this card will not operate until its activation date arrives This option is very useful when a big group of people is going to arrive at the hotel at the same time as we can record the cards before the arrival date These cards will not operate until that date If the option Audit openings on guest s key card is activated the key or card of the client will record all the openings made by the user as long as we use proximity locks or electronic cylinders 5 5 2 2 Operator Levels Your distributor will give you an operator name and a password to access the management software of INHOVA This name and password can be replaced by others you can remember more easily We can have as many operators as number of users are in the system The difference between a user of the system and an operator
157. ivation date is the date in which the card we have recorded will start to operate in the system Obviously the expiration date must come after the activation date As already mentioned we must do this manually Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 94 de 127 INHOVAa INTELLIGENT HOTEL ACCESS In our example the number of nights will be 1 and the activation time the date and time in which the customer checks in In the field Grant we see the grants available for the guest in room 201 In this case the guest will have access to the safe swimming pool garage and floor 2 of the hotel Check In Copy Guest Pre Check In Rooms E Room 201 Number of nights Time Expiration Date 22 01 2008 1200 Activation Date 2101 2009 1110 In the programming of common access doors the customer in room 201 is allowed to access by default However now we will definitely decide whether that customer has access to those doors If we do not want her him to have access we will not select the grant and if we do want her him to have access we will select it as shown in the screen Grants If we activate option ADA we will duplicate the opening time of the door for this guest This option is not available with electronic cylinders In the field Keyboard Code we must enter the PIN that the customer will use in those access doors where the lock has a keyboard and 1s operating in the Card Keyboard mode The
158. keys Copy user keys Delete user keys View openings Update doors _ Initialize doors Open doors _ Open safes _ Update firmware 4 ad annwinan brara dann v ca CZ At the moment we are only configuring the operator levels Later when we define the operators we will determine which level each operator will have 5 5 2 3 Grant Names The grants are ONLY available in MAGNETIC PROXIMITY DUAL and MIXED installations that is they only work with magnetic stripe proximity dual and contact chip locks With the grants we can allow users to access to a door or group of doors and update the information about the closing plan without having to go to the door or doors We only have to record the user card Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 21 de 127 INHOVA INTELLIGENT HOTEL ACCESS When a user inserts her his card in the lock the reader of the lock reads the information recorded in the card and analyses it to check whether the user is allowed access The information analysed is the following System code Activation and expiration dates Identification of the user Closing plan the lock s control unit checks whether the user is allowed access If all the information analysed is correct the lock will allow access to the user If any of the points above is not correct the user will not be allowed access If we want to restrict access to a user who has access to
159. l n Set the official time 60 minutes forward Set the official time 60 minutes backwards PE In this calendar we will double click on the days that are public holidays in the installation They will turn red as shown in the screen above We have to select also which are the days where the DTS or time change from winter to summer or summer to winter happens It is configured automatically depending on the parameters defined in the system It is possible to see in the menu the dates and time changes that are going to happen in the system See the following screen Hours State table Calendar 4 2009 CJ jar March January Febru March April MiITiwITiF S s M T w TIF s s Mi T wITIFIs s MiITIwIT FIS 5s 2 3 4 1 1 1 2 3 4 5 5 M7 8 9 10 11 2 3l4 sle6l7ile 2 3l4lslel7 s 6 7 819 10 11 12 121314 15 16 17 18 9 10 17 12 13 14115 9 10 11 12 13 14 15 1314 15 i 13 19 20 21 22 23 24 25 1617 18 19 20 21 22 16 17 18 MMM 20 21 22 Uy 21 22 23 24 25 26 26127 28 29 30 31 23 24 25 26 27 28 2324 25 26 27 28 29 27 28 2930 30131 May Mi T wITlFI s s 4 5 6 7 8 3 10 1112 13 14 15 16 17 1819 20 21 22 23 24 25 26 27 28 29 30 31 September Mi TiwIiT F s s July MITIWITIFISIS 1 27 28 29 30 31 November miriwitiFrisis 1 7181 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 26 27 28 29 30 31 2 31415 LE 78 9 10 1112 13 1415 16 1718 19 20 21 22 23 24 25
160. l in the portable programmer we must transmit that information to each lock reader and or safe of the hotel Since they are supplied in the initial state the locks are already installed in the doors With the portable programmer we can carry out several operations in the locks The operation we explain in this section is the Initialisation of the locks That 1s we must transmit the information of the installation the lock belongs to and the information of the closing plan of the door where it is installed We must connect the portable programmer to the lock and insert the AUTHORISATION KEY of the hotel in the portable programmer only in the case that the system demands it The AUTHORISATION KEY is the green key in the folder that your distributor has given you which includes the authorisation key and the installation disks of the software For more information on the initialisation process of the locks see the MANUAL OF THE PORTABLE PROGRAMMER With the initialisation of the locks readers and or safes we finish the configuration of the system 6 MANAGING THE MAGNETIC INSTALLATION INHOVA EXE PROGRAM Scr lnhova exe Once we have finished setting up the system we can start to use and manage it As explained earlier the INHOVA system has two programs INHOVADATA to program the closing plan and INHOVA to manage it In section 5 of this manual we have seen how to create the closing plan with the INHOVADATA program Now we will s
161. ll have access to her his room the places s he is allowed access and the places for which s he has a grant When the customer checks out the card will expire at 12HOOMN according to what is established in the program If by whatever reason the customer leaves the hotel before the arranged date and takes the card with her him that card will be automatically cancelled when the new customer inserts her his card in the lock of the room In other words a customer s card automatically cancels the card of the previous customer if that card has not expired yet If we do not have a new customer for that room and we need to cancel the card of a customer who has checked out and taken a card that has not expired with her him we can use a special card called Customer Cancelling Card We will see this later in this manual 6 2 COPY GUEST When we check in a new customer we can make as many copies of that customer s card as we want The card and the copies will have the same characteristics and functions But we may not want all the copies to have the same functions For instance we can have a room with a father and a son The father who has access to the safe might not want his son to have access to it If we make the copy from the check in screen both cards will be identical To solve this kind of problem we can use the option Customer s Copy With this option we can make copies of a customer s card with different functions
162. locked and does not allow access to anybody regardless of whether the user who wants to open the door is allowed to access in the hotel s closing plan or not Only the users who have the option Can open blocked doors will be able to open the door In the case of the staff the option Can open blocked doorsis i eae Data Options in the user record and is created in the INHOVADATA oor toe program M Technology Group MAGAMEMENT v User ID j Grants not assigned assigned Specify at card encode By default No Yes Swimming pool oO O 2 Garage O O Floor 1 O Floor 2 O O C v t ntenance antenance ti ti Fi Add i Delete Apply Matris By default the hotel s customers can never open blocked doors To unblock a door we must insert and remove the blocking card we have used to lock it When we unlock it the lock will return to its previous state allowing access to those users who have access according to the closing plan To record the locking card we must click on the button Blocking Card of the Other Cards screen Technology Type Technology Okey The program will ask us to choose the type of technology of the Blocking card tea In this case we will choose the card option Xie Hor Blocking Card The program will ask us whether we want to record a new blocking eg ae erecta eee ee card or we prefer to record a copy of an existing lo
163. lowed accesses We will then make a copy of that card for all the staff of the Cleaning department Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 65 de 127 InNHoOVva INTELLIGENT HOTEL ACCESS Doing this we identify all the users in the INHOVA system and when we pick up the record of the locks openings we will see the events performed by the cards copy 1 copy 2 etc without identification If we want to identify them we must have another record that identifies each copy with its holder The best thing to do to identify all the users of the system is to define all of them even if they have the same characteristics and the same allowed accesses later The INHOVA system can manage up to 65 000 users and each lock can recognise up to 1 500 users Hence we can say that the system does not have any restriction regarding the number of users To continue with our example let s suppose that the hotel staff is made up of the following people divided into the following groups MANAGEMENT Manager Secretary CLEANING Cleaning Cleaning 2 MAINTENANCE Maintenance 1 Maintenance 2 In fact in the INHOVA system we should identify the staff with their names Manuel Garcia Fernando Lopez etc However since it is an example we have used generic names Cleaning 1 Maintenance 1 etc If we click on the Master Cards icon of the main screen of INHOVA we will see the following screen E Staff list Pa
164. mers that are going to come to the hotel in the next hours or days even if the rooms are occupied in that moment Pre Check In Check In Copy Guest Pre Check In Rooms a i o Number of nights fi Date Time Expiration Date 23 01 2009 1200 Activation Date 22 01 2009 15 50 So to speak we will do the check in as it is described in the chapter 6 1 filling out Dee all the necessary fields We need to define also the date and time when the card will be activated This option will help a lot to the receptionist when big groups come to the hotel in Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Keypad code P gina 98 de 127 INTELLIGENT HOTEL ACCESS the case the customers send in advance the check in information 6 4 CHECK OUT Check Out A room will be officially full until the expiration date established during the check in arrives We will not be able to do another check in in that room while it is full That is the room will not be available The room will be available again when the expiration date arrives and the room is automatically checked out If for whatever reason a customer leaves the hotel before the established expiration date and we want to give that room to another customer we will have to do the check out manually To check the room out manually we click on the Check Out icon of the main screen of INHOVA We will see the following screen Rooms Rack Name Group Status
165. mezone ti Timezone 8 Timezone 9 Timezone 10 Timezone 11 Timezone 12 Timezone 13 Timezone 14 V4 Close In this screen we will find three different labels Hours is the default active label when we open the Time zones screen In this screen we will create the time zones we need for the system The second label States has already been used to create the state tables about the automatic changes of the locks In the third label Calendar we will define the public holidays in the installation 5 5 5 1 Time Zones Let us suppose that from all the staff only the management and the cleaning department will have access to the rooms The management will always have access and the cleaning staff will have access from 6 a m to 3 p m every day of the week including public holidays The system has two default time zones that we do not need to create They are the options ALWAYS and NEVER ALWAYS means that the user will have access to the doors 24 hours a day NEVER means that the user will never have access to the doors In this case then we only have to create a time zone that we will call Cleaning In the field Name we write the word Cleaning mn AE Hours State table Calendar cer 1 Name Cleaninid Color in Matrix E Yellow v From To Timezone 2 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Timezone 3 Mon
166. must bear in mind that ALL the vertical line of the door selected as Source will be copied Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 79 de 127 INHOVa INTELLIGENT HOTEL ACCESS As explained we are going to create the matrix of the hotel staff either user by user or using the options Copy User or Copy Door CLEANING Cleaning 1 l Cleaning 1 Cleaning 1 I Cleaning 2 Cleaning 2 Y Cleaninig 2 k MAGAMEMENT mi 9 Manage Mantenance l A Select Groups l BA Eind User BA Find Door E Copy User EJ Copy Door l X Cancel A OK r See Groups and Search User are another two options of the matrix We can use the option See Groups when the matrix of the hotel is too big to display it in the screen With this option we will be able to see the groups of users and doors that we choose If we click on the button See Groups we will see the following screen Select Groups Select Doors Groups Select Users Groups All O Selection All O Selection The groups of users and doors are selected by default and this is why we see the whole matrix If we only want to see certain groups of users and doors we must select the option Selection for the users and the doors as shown in the screen below Select Groups Select Doors Groups Select Users Groups OAll Selection Oall Selection 1ST FLOOR v 2ND FLOOR MAGA
167. n O all v 1ST FLOOR V CLEANING v 2ND FLOOR v MAGAMEMENT Mvi 3RD FLOOR vi MANTENANCE 4TH FLOOR Mi GROUND FLOOR ri Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 83 de 127 mHOva INTELLIGENT HOTEL ACCESS The last option is very useful if the hotel is made up of different buildings with a reception in each If we define the groups of users and doors of the system following the criteria of the buildings we can make a receptionist of each building to manage the groups of users and doors of that building only We can do the same thing with the receptionists of all the buildings Naturally the management team will have access to all the buildings With this we finish creating the operators of the system If we want to create another operator we must click on the Add button otherwise click on the Close button l r armam In both cases the system will ask us whether we want to save the changes ppiirmation made or not Click on the YES button A E Save the changes xne Once we have created the operators they will be shown in the left column of the operators screen E Operators Mantenance Key Card user Mantnance i Operator name Manager Password Security level l z c d OG Cards validity limit NoLimit O Limitedto 0 Show users and doors groups O Collapsed Expanded Managed doors groups Managed users groups O All Selection O All Selection 1ST
168. n we encode the staff card On line Facility O Predefined O Predefined Operators Levels Grant Names Local PC ISO Tracks Staff Information No OFtee O Fixed Staff Information ONo OFtee O Fixed The INHOVA free to encode them according to the client System Setup General System On line Facility Network Track 1 Options Client Information O Free Predefined Track 2 Options Client Information No O Free O Predefined Grant Names Local PC ISO Tracks Operators Levels Staff Information No OFtee O Fixed Staff Information No OFtee O Fixed Within the Client Information area if we select the Predefined option the below fields will be activated When we click over any field the system will give us the possibility to encode in the selected track the following information room expiration grants free and fixed see the Staff Information that the hotelier will control in his other hotel management systems 1 e restaurant System Setup General Network System On line Facility Track 1 Options Client Information O Free Predefined Track 2 Options Client Information No O Free Predefined Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Operators Levels Grant Names O No Local PC ISO Tracks Staff Information O Free Fixed Staff Information ONo OFtee Fixed Within the Staff I
169. nday Holiday Initially in the table we only specify the changes that the lock will perform automatically Therefore there must be a manual way of changing the Open state to the Normal state and vice versa In fact some users of the system we will determine which ones later will be able to change the state of a lock from Open to Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 38 de 127 InNnHoOVva INTELLIGENT HOTEL ACCESS Normal mode and vice versa manually To do this they must insert and remove their card from the lock two consecutive times But the lock must allow this to happen Consequently we must select the field Can leave the door Opened or Closed If that field is selected those authorised users will be able to change the mode manually If it is not selected nobody will be able to change it not even authorised users We select the field as in the screen below BH BK Hour Name State 1 can be one 07 00 Op day Holid Monday Tu day Holiday State 3 _ v Monday Tuesday We lay Saturday Sunday Holiday State 4 v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 5 si
170. ne 13 Timezone 14 V4 Close BH EK Hou State table Calendar Name a State 1 n be State 2 v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 3 v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 4 be Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 5 F Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 6 v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 7 2 x Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Aree v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday ate v Monday Tuesday ednesday Thursday Friday Saturday Sunday Holiday State 9 r e u v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 10 v Monday Tuesday ednesday Thursday Friday Saturday Sunday Holiday State 11 v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 12 v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 13 aa Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday v Monday Tuesday We
171. nformation instead of predefined option there is the Fixed option Once this option is selected the program will show a new field where we can edit any code that we can use to control the hotel staff In the same way we can select this option within the Client Information the predefined option Pagina 24 de 127 INHoOVa INTELLIGENT HOTEL ACCESS If we use magnetic stripe intelligent energy savers track 1 will be reserved for the code we are going to assign in the Hotel Code for energy savers field It is recommended to use a different code for each hotel System Setup General System Facility Operators Levels Local PC Network On line Grant Names ISO Tracks Track 1 Options Energy Savers hotel code 00 v Track 2 Options Client Information Staff Information No O Free O Predefined No Free O Fixed 5 5 2 5 System Each INHOVA system has a system code that guarantees that each locking plan is unique and exclusive whose code appears in the installation code field inside the System option In the field Reading technology we have to set the type of technology we are going to use that is magnetic stripe card proximity card contact chip technology keys or a combination between the different technologies Depending on the number of events we want to record or the number of users we want to give access to the lock or cylinder we will have two options to configure the system of the type of auditor Normal
172. ning 1 Name Cleaning 1 Cleaning 1 Cleaning 2 Technology Cleaning 2 Q Cleaninig 2 Group MAGAMEMENT g Manager User ID i Manager Manager Swimming pool Secretary Garage Secretary User s Grants eol MANTENANCE 9 Mantenance 1 Mantenance 1 Mantenance 1 9 Mantenance 2 Mantenance 2 Expiration Date Mantenance 2 Activation Date Encoded copies a BA Find E Matie In this screen we will see the list of all the hotel staff divided into groups as established in the INHOVADATA program The list will show the names of the staff cards that our level of access to the software allows us to record Remember that each operator has a certain level of access to the software and that each staff card requires a minimum level to be recorded If we select the name of the person we want to record the card for we will see her his characteristics and functions Let us for instance select the manager s card Encode Staff CLEANING Data Options 9 Cleaning 1 Cleaning 1 Name Manager Cleaning 1 I Cleaning 2 Technology Cleaning 2 9 Cleaninig 2 Group MAGAMEMENT g Manager User ID Manager Manager Secretary Secretary User s Grants MANTENANCE g Mantenance 1 Mantenance 1 Mantenance 1 g Mantenance 2 ie pr Mantenance 2 Expiration Date ess Until 22 01 2009 13 50 Mantenance 2 Activation Date 21 01 2009 11 50 Encoded copies 0
173. nt users Therefore a common access door in a hotel cannot have more than 1 500 users including customers and staff In most cases this amount is usually enough Obviously it depends on the size of the hotel number of rooms staff etc If we want to install an electronic lock or a reader in a door which is going to have over 1 500 users we would not be able to do it the lock or reader would not have enough storage capacity to store the information of the closing plan of such a high number of users To solve this problem the INHOVA system offers the possibility to define that door as a High Transit door A high transit lock or reader cannot restrict access to anybody who has a card recorded for that installation That is anybody who has a card of that installation will have access to that high transit door Before giving access to a user the lock and or reader checks the information recorded in the card When the user inserts her his card in the lock the reader reads the information of the card and analyses it The System Code it must be the same as the installation s system code This way the magnetic stripe cards that do not belong to the installation will not have access to it Activation and Expiration Dates if the present date and time of the lock s or reader s internal clock is between the activation and expiration dates recorded in the card the card will be valid The User Code it is used to check whether the user
174. ntly we will select only the rooms in the 1ST FLOOR of the hotel To select the rooms one by one we can use the cursor keys between both columns If we want to select all the rooms in the 1ST FLOOR we will use the Group 1ST FLOOR The system allows also doing selection filters for Technology Type and Door Type Whatever method we use the rooms should be displayed as in the following screen Doors Selection 5 not selected 6 selected Room t0 Room 202 Room 102 Room 203 gt Room 103 Room 204 Room 104 Room 205 Suite 105 Suite 105 4 lt lt Group 1ST FLOOR j Technology Type Magnetic Stripe Le lt J Door Type Room o B Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 64 de 127 INHOVA INTELLIGENT HOTEL ACCESS We click on OK button and return to the previous screen DER A Door data Door keying Opened by Opened with timezone Always v Rooi Suite 105 Overrides privac Suite 105 4 a E C Can leave door open With this we finish the programming of Corridor 1 We will have to follow the same procedure with all the common access doors of the hotel We must take into account which customers we want to give access to each door to all customers in the main door to the customers in the rooms of the 1ST FLOOR in corridor 1 to the customers in the rooms of the 2ND FLOOR in corridor 2 etc In the case of the common access doors that require a gr
175. o account that it is going to be the same that we are going to use to connect the encoder and portable programmer In case we choose Ethernet option System Setup Network Ondine Grant Names ISO Tracks General System Facility Operators Levels Local PC Local PC Name ESIRVD1366 IP Address 10 246 82 104 Card Encoder Local O Remote Local COM PMS Port On line protocol None O Serial Ethernet C Use timed auto logout We can use the timed auto logout option like screen protector In this case if nobody uses the computer for a while the system will be blocked automatically It will be necessary to enter the operator name and code to open the programme It 1s possible to modify the value minutes of the timed auto logout System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Local PC Name ESIRVD1366 IP Address 10 246 82 104 Card Encoder Local O Remote Local COM com PMS Port COM3 w 115200 v On line protocol None Serial Ethernet On line Port COM1 v V Use timed auto logout Auto logout time E minutes 7x Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 35 de 127 INHOVAa INTELLIGENT HOTEL ACCESS 5 5 2 8 On line If we select the On line port option in the Local PC menu the On line menu will be activated in the System Setup menu Within the On line menu we will define the Area Unit and the PC that man
176. ode Staff INHOVA TEST Version 04 2 Site E Check In Rooms L In JL Back Als Ml 8 4 v ae rete Openings Auditor PP Ondine Data Exit TEST VERSION DEMO Data INHOVAa INTELLIGENT HOTEL ACCESS Therefore if we click on the Data icon of the main screen of the INHOVA system we will access the INHOVADATA program INHOVA Data BETA Version 04 20 INHOVA 5 FAPA a E S a v Doors Staff Hours Matrix Reports Operators Setup Auditor Exit TEST VERSION DEMO Data Innova CHALLENGING Innovation Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 117 de 127 INHOVAa INTELLIGENT HOTEL ACCESS If we want to return to the INHOVA program once we are in the INHOVADATA program we only have to click on the Exit icon of the INHOVADATA program a6 On line 6 11 ON LINE DOORS In case that in the closing plan there are on line wall readers we will configure the system in order to use the on line system in the System Setup menu see chapter 5 5 2 and we will create the on line doors in the Doors menu see chapter 5 5 3 If we click on the on line Doors button in the main menu INHOVA we will see the following screen We will have the following options Update select one wall reader in the on line doors list and click on the update button The selected wall reader will be updated with the last closing plan Read
177. of the main screen of the INHOVADATA program to access the Doors menu of the system Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 41 de 127 INHoOVa INTELLIGENT HOTEL ACCESS E Doors List Logically as we have not created any door yet the screen is blank To start adding doors we click on the Add button We will see the following screen lg Door data ee Doors List DER I Name Group v Technology Type Magnetic Stripe Lock Door Type Room E x Door States Requires Grant Open Time Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte O O A Swimming pool O O Garage O O O Floor 1 O O O 5 Fi Add 7 Delete Apply BR Copy SH Batch gh Find In this screen we will create the hotel s doors We will start with the room doors In the example we have shown above the hotel s rooms are divided in four floors We are going to start creating the room doors of the IST FLOOR In the field Name we write the name of the first room of the first floor that is Room 101 as shown in the following screen E Doors List Door data Name Room 101 Group Technology Type Magnetic Stripe Lock Door Type Room Door States Requires Grant Open Time Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default
178. om 101 Group 1ST FLOOR Technology Type Magnetic Stripe Lock Door Type Door States Requires Grant L j Open Time 4 Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte Swimming pool Garage Floor 1 C Copy 5 Batch BA End In the field Common Keypad code we specify the four digit PIN users will have to key in on the lock to open the door when the door has a keyboard and is operating in the Card or Keyboard mode i Door data E Doors List DEOR Name Room 101 Group 1ST FLOOR Technology Type Magnetic Stripe Lock v Door Type om o w Door States Requires Grant Open Time Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte O O O Swimming pool O O Garage O O O Floor 1 O O O 5 PE Add t Delete Apply Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 45 de 127 InNHoOVva INTELLIGENT HOTEL ACCESS Finally we must determine whether the guest in room 101 has the grants created in the system or not We have four possibilities for each grant Not granted This means that the guest will never have access to the doors that require that grant Granted This means that the guest will always have access to the doors that require that grant Grant during Check In by default is yes Thi
179. ommunicate with Mifare technology SmartAir electronic locks by using Mifare 1K Byte or 4Kbytes cards Depending on the type of cards we have it will be necessary to customize the sectors of each card according to the necessities of the installation It is important to indicate that both type of cards can work in the same installation but the Mifare 4K Bytes card will be limited to the first 15 sectors of the Mifare 1K Byte card that is it will have the same capacity of a Mifare 1K Byte card Sector 00 stays reserved for the MAD the unique code of the card This sector is not configurable By default the data of the user will be stored in sector 01 but it is possible to store them in any other sector In case we select option energy savers in the setup menu see point 5 5 2 6 sector 02 will be reserved for energy savers codes It will not be possible to store any other information In an installation with read and write feature UoC Update on card it is necessary to create the sector Update on Card Data after the user data and or the energy saver data in case we select this option in the sector 03 Mifare Cards Setup 1K Card 4K Card Sector 00 MAD Sector 01 User Data Sector 00 MAD Sector 01 User Data lt ZERE aaae Sector 02 Energy Savers Sector 03 Update on Card Data Sector 02 Energy Savers Sector 03 Update on Card Data Sector 04 Openings Sector 04 Openings
180. or data Name Group Technology Type Door Type Door States Requires Grant Open Time Common Keypad code Guest s Grants Caja Fuerte Swimming pool Garage Suite 105 8 Magnetic Stripe Lock not assigned assigned Specify at Check In By default No Yes E Doors List 1ST FLOOR E FD Room 101 H FD Room 102 FO Room 103 H FU Room 104 S FO Suite 105 S fF Suite 105 4 Suite 105 4 Sate S fF Suite 105 8 Suite l Ait 5 B Safe Once we have created the safe for the room Suite 105 B the creation of Suite 105 B will be completed We must then click on the Close button and save the changes made Door data Name Group Technology Type Door Type Door States Requires Grant Safe Common Keypad code Magnetic Stripe Safe vv sie id 3 St Delete gt 3 Copy Batch Confirmation 2 BA End iw a Door Suite 105 B 5afe Save the changes In the same way we have created the Suite 105 we are going to create the Suite 106 With this the creation of the FLOOR 1 rooms will be finished We are going to create now FLOOR 2 rooms The process is similar to the previous one but in this floor the technology is dual Define room 201 and then copy that room Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 51 de 127 mHOva INTELLIGENT HOTEL ACCESS To create room 201 click on th
181. r INHOVA INTELLIGENT HOTEL ACCESS To finish click OK and the selected users in field Target will automatically have the same locking plan as the user we have selected in field Source See the following screen CLEANING Cleaning 1 l Cleaning 1 Cleaning 1 Ll Cleaning 2 Cleaning 2 P Cleaninig 2 E A Chee Bac Bae eee ve Another useful tool of the matrix 1s the option Copy Door With the option Copy User we copy the horizontal lines of the matrix In this case we copy the vertical lines That is we will copy the closing plan of a door to other doors of the installation Let us suppose that we want to copy the closing plan of the Main door to the doors of Corridor 1 Corridor 2 Corridor 3 and Corridor 4 MANTENANCE jantenance 1 jantenance 1 jantenance 1 jantenance 2 jantenance 2 jantenance 3 Sis l D Select Groups l A Find User A Find Door ER copy User a Of oor If we click on the Copy Door button we will see the following screen Copy Door Source E Main Target Group Individual E 1ST FLOOR 2ND FLOOR O 3RD FLOOR C 4TH FLOOR C GROUND FLOOR Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 78 de 127 Innova INTELLIGENT HOTEL ACCESS We have two fields Source that is the door we want to copy and Destiny that is the
182. r a particular room and will cancel the card of the previous customer The procedure is similar in the case of the staff cards If a member of staff loses a card we will simply record a new card for that user When the user inserts her his card in the locks of the hotel the locks will cancel her his previous card If we have read and write UoC system or Update Online wireless system UoL we can delete a user from the software The user will be deleted automatically in the moment he needs to change the card 7 2 ADDING NEW STAFF ee e I Cleaning 1 Name Cleaning 1 When we have to add new staff to the hotel we must go to Oona mwa las O the user s screen of the INHOVADATA program gt tesa 1 1 Manager Manager Grants Secretary Secretary aie MANTENANCE Swimming pool O O not assigned assigned Specify at card encode Bv default No 9 Mantenance 1 Garage O Mantenance 1 Floor 1 Oo oO Mantenance 1 Floor 2 O O q Mantenance 2 Mantenance 2 Mantenance 2 PE Add ti Delete Apply me oan CAB Once they have been added these users will appear in the matrix of the system and hence we will have to fill in that part of the matrix That is we will add horizontal lines to the matrix E select Groups gA enauser gi Find Door Biicony user Baconypor xX cana ox Once we have completed the matrix we must transmit the new information of th
183. r a registered and indefinite Licence The user only acquires the right for the personal use of the software explained in the Licence contract for the purposes established in that contract This Licence is neither a sale of the original INHOVA software nor a copy of it By paying the Licence it is included in the price of the software you have a non exclusive right to use the INHOVA software in a single computer It cannot be used or installed in more than one computer at the same time even if the computers belong to the same person The software can be installed in a computer network with a Licence that 1s in two or more terminals connected electronically and able to use a single software program Talleres de Escoriaza S A U reserves all the rights not specifically granted to the purchaser of the Licence of the INHOVA software Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 126 de 127 INHOVA INTELLIGENT HOTEL ACCESS Copying Restrictions This software is protected by royalties and other laws and treaties on copyright Copying the software the written documents and the modified software without authorisation is specifically forbidden You could be held responsible for any breach of Copyright caused or motivated by a mistake against the terms of this Licence According to these restrictions and if the software is not protected against copies you can make a back up copy that includes the Copyright You can physically t
184. r of events There are two ways of doing this print it in the default printer of the computer where we are executing the program or save it in a text file If we click on the Print button we will see the following screen INHOVA TEST Version 04 20 INHOVA a IE x Openings Reports le Al ee QEiter _ Colect Openings from PP User Copy ion 21 01 2009 12 37 02 Room 301 Manager 0 Gi ess New Key Card a 21 01 2009 13 49 38 Room 301 Manager 0 Grar Ct 21 01 2009 15 05 16 Room 301 Manager 0 2 i 0 Grar evil 21 01 2003 15 05 16 Room 301 Output to printer Output to ASCII file X Cancel Sok Automatic refresh ve ail R ja w 10 40 In this screen we select Copy to ASCII file and click on the OK button This will open a screen where we can select the location where we want to save this file The default file is called Openings txt but this name can be modified Output to ASCII file Buscar en B INHOVA GD 420 ESP Data Documentos amp Data 1 recientes Mis documentos Nombre FETE xj Mis sitios de red Tipo Text file TXT x If we choose to print the register it will be printed in the default printer of the computer Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 114 de 127 INHoOVva INTELLIGENT HOTEL ACCESS 6 9 AUDITOR Auditor Like the INHOVADATA program the auditor is a file that stores
185. r tarjeta 4K 108 N de cruces de plan de cierre por tarjeta 1K N de cruces de plan de cierre por tarjeta 4K 600 El sector Datos Usuario debe ser el mismo en ambas tarjetas Tarjetas protegidas por claves externas Clave A 111111111111 Clave B 111111111111 The read and write UoC feature is only available with mifare classic 1K and 4K cards The mifare ultralight cards will work with read feature due to their 64 Bytes memory Once the Setup Mifare is configured if we select the option PP ask for password to collect openings when the PP connects with the lock to collect the openings of the lock it will ask for a password to continue with the operation The option Disable event log gives the chance to disable the creation of records in the lock When using the energy savers in the option intelligent magnetic energy saver and or intelligent proximity energy saver we have to choose if the Start up 1s going to be in Basic model or Residential model In the Basic model we create a system code for all the energy savers of the hotel This is an easy and ideal solution for the hotels The Residential model creates a system code for each energy saver This solution is ideal for residences as it avoids guests interchanging cards during the stay to activate energy savers of other rooms System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Use PMS interface O Serial TCP UDP U
186. ransfer the software from a computer to another as long as it is used on one computer at a time You cannot modify adapt translate or create works in the software or the written documents that accompany it without the written consent of Talleres de Escoriaza S A U The Licence of this software has been granted to you only and you cannot transfer it to anybody else Borrowing hiring selling or using the software for any other activity is strictly forbidden End of the Licence This licence is indefinite Talleres de Escoriaza S A U will end it without warning if you breach any of its regulations If this happens you will have to destroy all the copies of the software including the modified copies if there are any Talleres de Escoriaza S A U reserves the right to create new versions and updates of the software and will make these updates available to you provided you have paid for them IRUN FEBRUARY 2009 Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 127 de 127
187. re any other information In an installation with read and write feature UoC Update on card it is necessary to create the sector Update on Card Data after the user data and or the energy saver data in case we select this option in the sector 03 Mifare Cards Setup Sector 00 Sector 01 Sector 02 Sector 03 Sector 04 Sector 05 Sector 06 Sector 0 Sector 08 Sector 09 Sector 10 Sector 11 Sector 12 Sector 13 Sector 14 Sector 15 MAD User Data Update on Card Data Openings Openings Openings Openings Openings Openings Openings Openings Locking Plan Locking Plan Locking Plan Locking Plan AAA NNA call cal alla call c Locking Plan N of audit events on 1K card 48 N of locking plan crosses on 1K card 60 Sector 00 Sector 01 Sector 02 Sector 03 Sector 04 Sector 05 Sector 06 Sector O7 Sector 08 Sector 09 Sector 10 Sector 11 Sector 12 Sector 13 Sector 14 Sector 15 MAD User Data Update on Card Data Nk Ca RSS SIES ale lt Openings Openings Openings Openings Openings Openings Openings Openings ralicailicalliealiic Openings Openings Openings Openings al Openings b4 N of audit events on 4K card 132 N of locking plan crosses on 4K card 564 User Data sector must be the same in both cards C Cards protected with foreign keys Th
188. room To create room 401 click on Add Start defining the room by its name Room 401 E Doors List DER 15T FLOOR Door data S FO Room 101 E FO Room 102 Name Room 401 E e FO Room 103 H RO Room 104 a 4o Suite 105 Technology Type Smart ir Lock v al Group 3RD FLOOR hE Room 201 Dies lie til H e fd Room 202 Door States m dl Room 203 SS E fil Room 204 Requires Grant o A Room 205 Open Time p f 3RD FLOOR eP Room 301 H e Room 302 m e P Room 303 He P Room 304 eP Room 305 Room 401 Caja Fuerte Guest s Grants not assigned assigned Specify at Check In By default No Yes Swimming pool Garage Floor 1 O O Pi Add Delete Apply ER Copy SH Batch gh Find The next field is the group the door belongs to As we have already mentioned the group will be the 4TH FLOOR Accordingly we will write 4TH FLOOR in the field Group E Doors List 1ST FLOOR Door data H e eo Room 101 H ial Room 102 a e 4o Room 103 E HI Room 104 es S ll Suite 105 Technology Type SmartAir Lock j n ehli 201 Door Type Room S ff Room 202 Door States B fd Room 203 nl j fd Room 204 Requires Grant j Ag Room 205 Dpen Time 3RDFLOOR H e Room 301 meP Room 302 m e P Room 303 H e Room 304 E e F Room 305 a Room 401 Caja Fuerte Name Room 401 Group ATH FLOOR Guest s Grants assigned Specify at
189. s List DER I Corridor 1 a Door data m OD Room 101 m FD Room 102 Name Office S FO Room 103 Group GROUND FLOOR J ofa Room 104 H ia Suite 105 Technology Type On line Magnetic Stripe Reac v 2ND FLOOR Confirmation Door Type e Access Control fd Corridor 2 Yl Area Unit ft Room 203 Requires Grant fd Room 204 m AE Room 205 3RD FLOOR Open Time e t Corridor 3 of Room 301 m e PF Room 302 meP Room 303 m e FP Room 304 m e PF Room 305 4TH FLOOR Corridor 4 Bef Room 201 Door States vo _ e i fig Room 202 at ek oe 2 Door Office Save the changes Common Keypad code Room 401 Room 402 Room 403 Room A ol LER com LaF Bach A Era Next create the Reception access control door with wall reader updater technology Click Add and fill the following fields Name Reception Group FLOOR 0 Type of technology Wall Reader Updater It does not follow any automatic change state board and it does not require any grant By default the opening time is 4 seconds it is possible to modify it and it does not have a common Keyboard as the reader does not have keyboard The wall reader updater must be connected to an updater that has previously been created in the Setup menu See 5 5 2 7 In this case it will be UPDATERO1 as in the following screen a fH Suite 105 A Door data Door keying 2ND FLOOR RE Corridor 2 Name Reception
190. s he has chosen and presses the green key The customer enters the PIN again to confirm the operation and then presses the key again If the operation has been performed successfully the safe will close when pressing the green key that second time From that moment the customer will have to key in the PIN and press the green key to open or close the safe When s he leaves the hotel s he will leave the safe open When the new customer arrives s he will repeat the process with a different PIN of her his choice With this operating mode only the customer knows the PIN to open or close the safe If the customer does not remember that PIN we will have to do an emergency opening of the safe The INHOVA program has a special card called Safes Lost PIN Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 108 de 127 INHOVa INTELLIGENT HOTEL ACCESS The customer will call reception to explain the problem At reception they will record a Safes Lost PIN card and the receptionist will go to the customer s room The safe will be opened by combining the Safes Lost PIN card and the customer s card The receptionist will insert the Safes Lost PIN card after that the customer will insert her his card and the safe will open when this happens It is then an extreme security measure both for the customer the customer will see that nobody can open the safe if s he is not present and the hotel The Safes Lost PIN Card is like the sa
191. s means that we will decide whether the guest has the grant or not when s he checks in but by default it will have access to the doors that ask for this grant Grant during Check In by default is no This means that we will decide whether the guest has the grant or not when s he checks in but by default it will not have access to the doors that ask for this grant The last option is the most suitable for the customers because the customers in a room will be different every certain number of days For instance a customer may want to use the garage and the next one may not E Doors List Room 101 1ST FLOOR Magnetic Stripe Lock Room Common Keypad code Guest s Grants Specify at Check In By default No Yes Caja Fuerte p oO O O A Swimming pool O Q O Garage gt O gt O Floor 1 O s O P Add F Delete gt ApoW Copy Batch AR End With this we finish defining the door for room 101 To continue creating doors we must click on the Add button Confirmation ah T Door Room 101 Save the changes 7 Before we continue the program will ask us whether we want to save the changes made in the door of Room 101 or not Click Yes button LM tes Once we have created room 101 the INHOVA system offers the possibility to add a safe to that room When we save the information about the new room the screen will show us the field Type of Technology in which we can add a safe to the room as
192. sday Thursday Friday Saturday Sunday Holiday p v Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 9 Sex xj Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 10 j Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 11 y Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 12 ee Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday ae Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday S Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 14 i x Monday Tuesday ednesday Thursday Friday Saturday Sunday Holiday State 15 2 So PFA x Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 16 i Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday S With this we have finished the second table Confirmation State table Corridor Save the changes lt er Click on the third table and save the changes of the second table E Hours EEA Hours State table Calendar Nam a Main n open or
193. se misuse or loss of usefulness or capacity of the software and or the written documents and will assume the costs of the necessary maintenance repairs or corrections The user must try the software with non critical data and processes to check that it works properly Neither Talleres de Escoriaza S A U nor any person involved in the creation production or delivery of this product will be held responsible for any fortuitous direct or indirect damage such as damages for the loss of economic profit the interruption of the business loss of information etc that are the result of any defect of the software even if they have been warned about the possibility of that damage The responsibilities resulting from the supply of this product will not exceed its market value If the guarantee fails a The cost of the purchase will be given back after the faulty product has been returned to Talleres de Escoriaza S A U or b The product will be replaced by another one with the same price and completely guaranteed after the faulty product has been returned to Talleres de Escoriaza S A U Any oral or written information given by Talleres de Escoriaza S A U its distributors agents or staff will not constitute a guarantee and it will not increase the legal and specific rights that this guarantee gives you Granting of the Licence Talleres de Escoriaza S A U reserves the title and the copyright of the INHOVA software and grants the final use
194. se On line doors Automatically update on line doors Update every 00h 15m J Lock s Audit trail Standard Extended Proximity setup Mifare Setup C PP asks for password to collect openings C Disable event log Magnetic Intelligent Energy Savers O No Basic O Resid Proximity Intelligent Energy Savers No Basic O Resid Xow CZ Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 32 de 127 INHOVA INTELLIGENT HOTEL ACCESS 5 5 2 7 Network If we click over the Network option in the System Setup menu we will get into the communication menu In this menu all the options will be filled out automatically That is the INHOVA system is ready to obtain the required information automatically We will see the following screen System Setup General System Facility Operators Levels Local PC Network On line Grant Names ISO Tracks Name IP Address Encoder COM QZ ESIRVD1366 10 246 82 104 Local UPDATERO 192 168 101 102 Local v The Computer Name is its identification name within the computer network where the INHOVA system is running This field will be filled out itself automatically In case the field is empty check the Network option within Control Panel option of your computer Click over the identification option and verify that PC Name field is not empty If that happens write the identification name and call your distributor The fact that the Name field is empty can genera
195. sk for the password see the PORTABLE PROGRAMMER MANUAL In that way we can restrict the access to the open option of the portable programmer Just as we have mentioned in the 5 5 7 chapter each operator remains defined with an access security level As we can see in the following picture the available options to manage the portable programmer will change depending on the security level of the operator Send Doors to PP Initialize doors Not Updated Update doors Doors Selection a4 Doors Selection Open doors Oall Open safes Update firmware View doors sorted by Group v 7 Z Read openings from d PP data expiration 22701720091 23 59 aie si lsc alae iew openings C Read keys Password to open doors We can now transmit the data to the portable programmer We must click on the button Send Data to the PP The portable programmer must be connected to the computer and switched on for the transmission to be successful Confirmation The PP does not answer Try again a If the portable programmer is switched off press the ON OFF button of the programmer If it 1s switched off we will see a message stating that the programmer is not responding If this message is displayed when the portable programmer is switched on this means that the computer cannot communicate with the PP We must check the connection of the computer s series port the computer could be using a different COM port from the on
196. stallation we will have locks readers safes and electronic cylinders that we must install in the doors we want to control The common procedure in a hotel is to install autonomous electronic locks in the rooms and doors where customers do not have access such as offices storerooms etc In some hotels however the locks may not suit the doors for instance if they are very old In these cases electronic cylinders are the ideal solution Wall readers are ideal for access doors with some kind of automation such as automatic doors garage doors etc Safes can be installed in the hotel s rooms so that customers can use them In addition to that we have the system management devices the management software system the authorisation key the portable programmer the motorized encoder and the proximity encoder All the products are supplied by your distributor Your distributor will perform the following tasks Installation ofthe locks readers cylinders and safes Creation of the hotel s closing plan Initialisation of the locks readers cylinders and safes installed Record of the user cards and or keys Once this is done the system will be in operation and ready to be managed The INHOVA system has two programs one to create the closing plan named INHOVADATA exe and another one to manage the system named INHOVA exe We will now see the difference between them 4 1 INHOVADATA EXE PROGRAM CpatalnHova INHOVADATA is
197. t when we open the matrix for the first time users do not have access to any door When a user NEVER has access to a door the crossing in the matrix is shown GREY When a user ALWAYS has access the crossing is shown GREEN When the user is allowed to access but this access is restricted to the time zones created in the system the crossing will be shown YELLOW Therefore when we want to give each user access to each door we will have to do it door by door Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 74 de 127 Innova INTELLIGENT HOTEL ACCESS First we select the crossing that we are going to modify In this example select the user Manager and the Garage door CLEANING Y Cleaning 1 Cleaning 1 Cleaning 1 m Cleaning 2 Cleaning 2 Y Cleaninig 2 MAGAMEMENT E select Grouns g Enauser QA Fina Door _ B amp copyuser BRcopydor caca Yo We must bear I mind that the Garage door requires a GARAGE grant With the GARAGE grant we can decide whether a user will have access to the garage when we record her his card by selecting this grant or not For the user to have access the matrix must also include this grant either always or according to a time zone That is if a user has a grant s he will follow the instructions of the matrix If s he does not have a grant s he will not have access even if the matrix shows that s he has a grant For this reason the best op
198. tance If we select the option With Granted Safes in the filters screen we will see a screen with a list of all the operators of the system Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL EEk Director Manteni 1 Manteni 2 Manager Mantenance Mantnance Users selection P gina 116 de 127 INTELLIGENT HOTEL ACCESS Select Auditor s filter To select one operator we must double click on the operator name We Date Time mom 1570172009 Fom 0000 00 will then return to the filters screen where we must click on the OK E 26 01 2009 To 23 59 59 button to see this filter Filter O None O PerTasks With Granted Per Operator By Doors We can print the auditor whenever we want To do this we must click on the Print button of the display screen of the auditor The program will ask us whether we want to send the file to the printer which is the default printer of the computer where we are executing the operation 6 10 DATA In the INHOVA system some operators will be able to change the closing plan of the hotel The operators ability to modify the closing plan depends on the level of access that they have When executing the INHOVA program the operator who has authorisation to change the closing plan of the system will see the DATA icon This icon is a direct access to the INHOVADATA program where the operator will make the necessary changes 0 INHOVA Enc
199. tations of the computer where we are executing and storing the INHOVA system Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 4 de 127 InHOVa INTELLIGENT HOTEL ACCESS 3 TYPES OF INSTALLATION MAGNETIC PROXIMITY CYLINDER AND MIXED As we have already mentioned the INHOVA system is based on autonomous electronic cylinders and electronic locks When speaking about electronic locks we can use magnetic stripe technology proximity technology or contact less chip technology or even a combination between those technologies in the same element This is also available for wall readers and safes In addition to this we can also combine the electronic cylinders with TX80 mechanical cylinders thanks to the INHOVA key see the Manuals of the Cylinder and the INHOVA key Therefore when there are INHOVA cylinders installed it is possible to install also TX80 mechanical cylinders Bearing all this in mind we can have four types of INHOVA installations INSTALLATION TYPE MAGNETIC PROXIMITY DUAL CYLINDER ELECTRONIC LOCKS PROXIMITY LOCKS DUAL ELECTRONIC ELECTRONIC CYLINDERS ELECTRONIC LOCKS WALL READERS WALL READERS LOCKS DUAL WALL MECHANICAL PROXIMITY LOCKS SAFES SAFES READERS CYLINDERS WALL READERS KEYBOARD SAFES SAFES ENERGY SAVERS ENERGY SAVERS ENERGY SAVERS ELECTRONIC CYLINDERS ENERGY SAVERS MECHANICAL CYLINDERS MAGNETIC STRIPE CARRIERS CARDS MAGNETIC STRIPE ENERGY SAVERS CARDS BRACELETS CARDS NEUTRAL
200. te 105 Bea he hange 2 Once we have created Suite 105 we must create rooms 105 A and 105 B To do this we click on the Add button The program will ask us whether we want to En save the changes made or not Click on YES button To add a room inside a suite we must create a room by clicking on the Add button after creating or selecting a suite This room will be created in the same way as the rest of the rooms That is we will define the name the type of technology and so on In the field Type of Door we will select Room since it is a room inside a Suite In our example the room we want to create is room Suite 105 A inside Suite 105 Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 49 de 127 Innova INTELLIGENT HOTEL ACCESS E Doors List 1ST FLOOR Door data H e FO Room 101 m e FD Room 102 Name Suite 105 4 p m I Room 103 S I Room 104 o fiat Suite 105 Technology Type Magnetic Stripe Lock Suite 10 ya Group sA Door Type Door States Requires Grant Open Time Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Yes Caja Fuerte O Swimming pool gt O Garage O Floor 1 O Fi Add F Delete gt Anpy BR Cow E Batch 4 Fra Once we have created it we can create a safe for that room The procedure is the same as the one followed to create the other safes of the hotel We must click on the Add button
201. te problems when the system is communicating with the portable programmer The INHOVA system will fill out the ZP Address automatically In case the computer does not find the address call your distributor It is possible to manage the Encoder locally or remotely The INHOVA system will fill out this field automatically The COM port is the serial channel of the computer that INHOVA system will use to communicate with the encoder in case we have a lock system and with the portable programmer in case we have a cylinder system The portable programmer connects to the computer via the RS232 port The normal situation is that this serial port is configured like COM1 but it can happen that this port is used for another application e g a modem In this last case check in your computer the Devices Management menu to find out which serial port COM2 COMS3 or COM4 is using the serial port RS232 and select it in the Network menu of the INHOVA software The PMS port informs us about the port that communicates with the PMS In case we select an Ethernet communication in the Setup menu it uses by default the 7777 port The On line port informs us about the port address that communicates with the Area Unit In this case the system is using the COMS3 There are computers that instead of having the RS232 serial port they have the USB port In this case we need to use a USB RS232 adapter and follow the procedure described above It is important to know
202. tel s rooms Starting From 102 It is the number of the room we want to give to the door we want to copy and that it will be like room 101 Until 105 We have mentioned that there are 5 rooms on the 1ST FLOOR of the hotel We have created room 101 manually The rest of the rooms 102 to 105 will be copies of room 101 Increment 1 It is the number increase between the rooms That is the number of a room is like the number of the previous one plus 1 This happens because the numbers of the rooms are correlative If the numbers are odd the number of a room would be the number of the previous room plus 2 and the increase would be 2 Next to the field Increase the program will show us the number of new rooms we are going to create In this case it will be Number of doors 4 We can see it in the screen below Copy from R oom 101 Into group 15T FLOOR Root From Until Room 102 104 Increment 1 Number of doors 1 If we click on the OK button the INHOVA program will create 4 rooms from 102 to 105 are identical to room 101 BE Room 101 15T FLOOR E FD Room 104 Magnetic Stripe Lock Specify at Check In By default No Yes Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 48 de 127 INHoOVa INTELLIGENT HOTEL ACCESS In our example the third floor has two suites with two rooms inside That is we have SUITE 105 with SUITE 105 A and SUITE 105 B inside an
203. tery level is low the red LED will flicker too telling us that we must change the batteries immediately If the users do not take any notice of the flickering of the red LED the batteries will run down and the lock will be locked As a result of this the clock of the lock will stop When we replace the batteries and the lock is fed again we will have to set this clock To do this we must update the lock with the portable programmer For more information on the battery change see the LOCK MANUAL 8 3 TEST OF THE LOCKS WALL READERS AND OR SAFES The portable programmer includes a program that checks the locks reader and or safes With this program we can see whether the elements of the system such as the magnetic stripe card reader the electronic privacy the keyboard if there is one or the warning LEDs are working properly For more information about the Test see the MANUAL OF THE PORTABLE PROGRAMMER 9 LICENCE Important Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 125 de 127 INHOVA INTELLIGENT HOTEL ACCESS You must read and accept all the terms of this licence contract BEFORE using the INHOVA software This contract constitutes a legal agreement between you the final customer be it a an individual or a legal entity and Talleres de Escoriaza S A U concerning the product INHOVA software which includes software manuals other printed documents and electronic documents When you install or use this
204. that INHOVA will only recognise 4 serial ports If you have any problem do not hesitate to contact your distributor Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 33 de 127 INHoOVva INTELLIGENT HOTEL ACCESS 5 5 2 8 PC Local If we select the Local PC option in the System Setup menu we will see the following menu where as well as in the Network menu we can see the name and IP address System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Local PC Name Elana 368 IP Address 10 246 82 104 Card Encoder Local O Remote Local COM COM1 v PMS Port cOM3 v 115200 v On line protocol O None Serial Ethernet On line Port COM1 vi C Use timed auto logout xine CZ In the Card Encoder field we can select the local or remote option The local option defines an INHOVA system where the PC has its own card or key encoder Otherwise the remote option will allow us to use an encoder which is in the network system not being necessary to connect physically to the computer The ocal COM field defines which computer serial port is communicating with the encoder In case we have selected the Use PMS interface in the Facility menu by default the system will select the 7777 PMS port which is the address that the INHOVA system uses to communicate with the PMS If it is not possible to use this address we can use another address between the following
205. the changes made in Time Zone O ar 1 or not Click on YES button ea nee eae a We will see that the name Time Zone disappears adopting the name specified in the field Name that 1s Cleaning Timezone Timezone Timezone Timezone Timezone Timezone Timezone 9 n i a i 3 3 a Fd a a a fs fi 8 8 8 E 8 3 3 8 S s S S s a a a a a D o a 5 5 5 2 State Tables We have already explained how to create state tables in the Doors menu 5 5 5 3 Calendar The clock of the locks readers and or safes is set by means of the portable programmer when we transmit them the information of the closing plan of the door where they are installed In turn the portable programmer takes the date and time from the computer from which we are transmitting the data of the installation Therefore the date and time of the locks readers and or safes is the same as the computer from which we execute the INHOVA program This clock and calendar can recognise ALL the days of the week from Monday to Sunday However they cannot recognise whether a certain day is a public holiday in the installation For this reason in the INHOVADATA program we must define which days of the year will be public holidays in the installation Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 72 de 127 INHoOVva INTELLIGENT HOTEL ACCESS We have a calendar for this purpose If we click on the Calendar label of the Timet
206. tion for a door with a grant is to allow access first and then allow or deny access with the grant in the card Regardless of the grant the operations to carry out in the matrix are identical for all doors and users We must proceed in the following way By double clicking on the selected crossing we will see the following dialog box Locking plan Garage Manager Never Cleaninig Always In this box we will see two default options of the system NEVER and ALWAYS as well as the time zones that we have created in the system s Timetables menu In this case we will only see one time zone Cleaning because we have only created one time zone If we had created more time zones we would see all of them As the user is the manager we select ALWAYS Locking plan Garage Manager Never Cleaninig Always C Can leave door open C Overrides privacy Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 75 de 127 INHOVA INTELLIGENT HOTEL ACCESS When we give a user access to a door being it ALWAYS or according to one of the established time zones two options are activated Can leave the door open and Overrides privacy Can leave the door open if we select this option the user will be able to modify the state of that door manually from Open to Normal or vice versa For instance if the door automatically changes to the Open mode every day at 08HO0OMN the user will be able to change the mod
207. user from Cleaning 2 ttt z nom the list of master cards of the INHOVADATA program That user will then be eliminated from the matrix MANTENANCE Mantenance 1 I Mantenance 1 Mantenance 1 q Mantenance 2 I Mantenance 2 Mantenance 2 INHOVa INTELLIGENT HOTEL ACCESS We will update the locks according to the importance of the user we cancel For instance if we eliminate a user and that user has handed over her his card we know that this card will not be used to open any door Therefore we can leave the updating of the locks for later when we have to update them for any other reason 7 5 ELIMINATING AN EXISTING DOOR When we eliminate a door from the list of the hotel s doors the door disappears automatically from the matrix This means that we will get rid of the lock of that door and hence we will not need to update it We can use that lock for another door This is like adding a new door to the system and the lock will be treated as a brand new lock That is we will initialise it again 7 6 MODIFYING THE CLOSING PLAN OF A DOOR OR USER Modifying the closing plan of a door or user involves changing the matrix of the system Whenever we modify the matrix of the system we must update the affected locks with the new information sect crows H Erauso Bh Frano BRcony user BRcopypor xX cana Vox That is we must transmit the information to t
208. y Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Timezone 4 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Timezone 5 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday Timezone 6 Timezone if Timezone 8 Timezone 3 Timezone 10 Timezone 11 Timezone 12 Timezone 13 Timezone 14 v4 Close Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 71 de 127 INHOVAa INTELLIGENT HOTEL ACCESS Once we have selected the days the time zone is defined In this example we have only used one period of time of the time zone leaving the other four blank To create another time zone we must click on the button Time Zone 2 When the time zone is split we will need more than one period in the same time zone for instance from O9HOOMN to 14HOOMN and from 16HOOMN to 22HOOMN from Monday to Friday In this case we must use two periods of the time zone The same happens when the time zones vary depending on the day of the week etc In addition each period must be between OOHOOMN and 24HO0MN of the same day For example if a period starts at 2OHOOMN of one day and finishes at O83HOOMN of the following day we will have to use two periods one from 20HOOMN to 24HOOMN of one day and another one from OOHOOMN to 08HOOMN of the next day i i Confirmati x If we need to create another time zone we click on Time Zone 2 The se x program will ask us whether we want to save
209. y Holiday ar l Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 14 y Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 15 S p gt o N A P EFF AEE y Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 16 v Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday a Select the field Can be left in the Open or Closed mode so that authorised users can change the state manually Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P gina 40 de 127 INHOVa INTELLIGENT HOTEL ACCESS BH K Hi State table Calend N Corridor a State 2 98 00 j Open a 21 00 Standard State 3 State 4 L _ jj Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 5 re a e e secon C ange i Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday z se State 6 E Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 7 Y C Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday ER Monday Tuesday Wedne
210. y Friday Saturday Sunday Holiday State 15 eT G ea a S Taaa ien Se Papa Monday Tuesday ednesday Thursday Friday Saturday Sunday Holiday State 16 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday J As mentioned the main door will open automatically at O7HOOMN and therefore the first state change will be E Hours k BR Hours State table Calendar 4 Name Main a tate 1 sats Door can be left open or close State 2 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday Gee Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday tate PSr Monday Tuesday Nednesdai Thursday Friday _ Saturday Sunday Holiday State 4 Card Pin Dual user Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 5 y Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 6 Monday Tuesday Wednesda Thursday Friday Saturday Sunday Holiday State 7 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday R Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday ate ee Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 9 Monday Tuesday Wednesday Thursday Friday Saturday Sunday Holiday State 10 7 z a p 5 E Monday Tues
211. ylinder Standard Magnetic C Proximity Extended Update on Card Read amp Write Automatic card updaters Audit openings Modify locking plan C Use Update Online doors UOL Xow 7a Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL Pagina 28 de 127 INHOVA INTELLIGENT HOTEL ACCESS 5 5 2 6 Installation There are three connection ways to communicate with the PMS Property Management System of the hotel Activate option Use PMS Interface and three options will be activated Serial It communicates via RS232 TCP and UDP They communicate via Ethernet System Setup Network On line Grant Names ISO Tracks General System Facility Operators Levels Local PC Use PMS interface O Serial TCP UDP Use On line doors Automatically update on line doors Update every 00h 15m g Lock s Audit trail Standard Extended C PP asks for password to collect openings C Disable event log Magnetic Intelligent Energy Savers O No Basic Resid In an installation apart from the electronic locks and autonomous electronic cylinders we can install wall readers that can be managed in off line or on line mode If the wall readers are on off line mode they are configured in the same way as the autonomous electronic locks see point 5 5 3 If the wall readers are on line we have to choose the option Use on line doors The option Automatically update on line doors will activate If we select this opt
212. ypad code Pi Add f Delete Apply Copy Batch A Find Once we have created the safe we click on the Close button and return to the main screen of the INHOVA program The program will ask us whether we want to save the changes made in the safe of room 201 that we have just created or not Confirmation Door Room 201 Safe Save the changes Click on the YES button The next step is to create rooms 202 203 204 and 205 of the second floor which will be identical to the room 201 that we have just created As in the case of the rooms on the first floor we will use the Copy function On the main screen of the INHOVA program we click on the Doors icon and go to the Doors screen of the installation We select the room 201 we have just created which is the room we want to copy E Doors List J 1ST FLOOR Door data H e fy Room 101 E e FO Room 102 Name Room 201 i FF Room 103 Group 2ND FLOOR E e FO Room 104 a ial Suite 105 Technology Type Dual SmartAir Lock 2ND FLOOR r Guest carrier Card Proximity v v Door Type Room Door States i Requires Grant Open Time Common Keypad code Guest s Grants not assigned assigned Specify at Check In By default No Caja Fuerte oO O Swimming pool O O Garage O O Floor 1 O O Copy Batch BA End LA Chose Close Talleres de Escoriaza S A U INHOVA SOFTWARE MANUAL P

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