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SG20B Cordless Scanner + Bluetooth Base Station User's Guide

1. 0 0 0 0 sees 68 Upgrading the SG20B eiie tep cee ted ERE TEE RR E es Egle eer een 68 Upgrading the SG20 Bluetooth Base Station 00 cece esses 76 Scanner Recovery ic e a Paes ved codon dak bekr erede cade PY ER Re eai es 80 Cleaning the SG20B cse ee 4g sare NEA E ETARA UIN 80 Resetting the SG20B Scanner 00 cee eee eee 81 Replacing the SG20B Scanner Battery t cir EO a eee E 81 SG20B Cordless Scanner Bluetooth Base Station User s Guide v A Specifications and Reading Distances 85 Scanner Specifications 9 5 eE E nee E eb here Da Her eee Cur EG 86 Base Station Sp cifications c voices a e RE AAE ESE snes Peas Ge ee ae 89 Reading Distances i c Seg Dee bb ue QUI PM BR Gee te ae 90 SG20BII sets wah b LP RE Vedere 91 SG20BHP SG20BEIPEIC 2 220 04 PUREURPR VIE Ib SER DCN e eC NES 92 B Optimizing Scanner Performance 5 93 Optimizing D coding seis orbe pie re b eb Iu ve prO PE OPER CP tees 94 Damaged 1 Dimensional Bar Codes 0 ccc cece ences 94 Predefined Imager Modes 00 0 cece cece ee 94 TO PIMCUM OGG iSite ek octet the ht ie Ne Bde ba nee ne e al 95 Hands Free Scanning js isis cep bob RO asada Oa ode Ri EER GAG SS 96 vi SG20B Cordless Scanner Bluetooth Base Station User s Guide Before You Begin Before You Begin This section provides you with safety information technical support information and s
2. cece eee 11 Status Light xeu Ve VPE SL o oer vende eee oes 12 Understanding the Beeps car p b eI Ub UR sale er URS 13 ACCeSSOPES o IRE cee eae ak Sek cake hath e TR DA I De SUDAN Nen 13 Requited Accessories a r cvs ied eosdebet 13 SG20 Bluetooth Base Station sisse 14 SG20B Charge Base cu cR eet e ERAR URP 14 Optional ACCeSSOFI S erra E RUE T a OR e PLC UR eee S C eb ett 14 SG20B Cordless Scanner Bluetooth Base Station User s Guide iii Desktop Wall Mount oo npo a aa cece cece eee ee ees 15 Desktop Adjustable Stand AEAEE ETNEA AE 15 Intermec USB Bluetooth Adapter 0 00 0 cee eee eee 16 2 Introducing the SG20 Bluetooth Base Station 17 What is che SG20 Bluetooth Base Station seen 18 Powering the SG20 Bluetooth Base Station esee 18 Installing the SG20 Bluetooth Base Station 0 0 c cece cece eee eee eee 19 Unmount ed Installations 25er RR RR RECEPERUNT 19 Mounted Installation eocena cal dhe he bo See lg td Geek eee PIN RE MIS 19 Understanding the Ports 5 scie tpe yak eee ee AEA wie err Re Er een 21 SG20 Bluetooth Base Station Recommended Connections ss 23 Understanding thebight score RR UV ERR e sepe ENES 24 ACCESSOPIeS ao c Lo Ad UR EUR fee Meher ge Oe Me Ter a RM d 25 3 Connecting the Scanner and Base Station as aSystem 27 Connecting the SG20 Bluetooth Base Station toa Host 0 00 e eee eee 28 USB
3. Bluetooth Base Station User s Guide Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station Get decode version Scanner Get firmware version Base station A Problems and Possible Solutions Use this section to find possible solutions to problems you may have Problems and Possible Solutions Problem Possible Solution You pull the trigger but The SG20B is powered by a rechargeable lithium nothing happens ion battery Make sure the battery is not fully discharged To recharge your SG20B scanner dock itin a properly powered SG20B Charge Base or SG20 Bluetooth Base Station see SG20 Bluetooth Base Station Recommended Connections on page 23 You pull the trigger the Try these possible solutions red scanning beam 1D e Make sure that the SG20B is configured for the or laser framing 2D symbology you are scanning turns on but you cannot successfully scan a bar code Make sure that the SG20B is at the appropriate scanning distance from the bar code Move the SG20B closer and farther away to find the appropriate distance e Make sure that the SG20B is configured for the type 1D 2D of bar code you are scanning Make sure the bar code you are trying to scan is not poorly printed or too small Scan a known good bar code to make sure that che SG20B is working properly For more information see Scanning Bar Codes on page 7
4. The scanner is trying to establish a Bluetooth connection with a Bluetooth device The scanner is awaiting user acknowledgement in a pairing procedure A Bluetooth connection to the base station or host computer is established The SG20B is ready to scan bar codes and send data When using your scanner to scan bar codes blue light on your scanner will also flash status information using green red and amber lights See the Status Light information in the next section SG20B Cordless Scanner Bluetooth Base Station User s Guide 11 Chapter 1 Introducing the SG20B Cordless Scanner Status Light The status light flashes green red or amber to indicate the status of the scanner and or battery Status information is sometimes shown even if the Intermec Ready to Work Indicator is on This way the scanner can communicate more than one type of information at the same time For example while the blue LED is on to show that there is a Bluetooth connection the scanner will flash green when you have successfully scanned a bar code Default Status Light Description Light State What it Means Green light on for2 The scanner successfully decoded a bar code and sent seconds the data to the host Green light flashes 2 A configuration bar code was successfully read times Red light on for 2 Transmission error seconds OR Configuration bar code was not accepted Red blinking Battery power is low 2096 need to charge Green
5. 18 in 25 cm 9 84 in 0 38 15 mils 3 cm 1 18 in 35 cm 13 78 in DataMatrix 025 mm 10 mils 3 cm 1 18 in 19 cm 7 48 in 92 SG20B Cordless Scanner Bluetooth Base Station User s Guide Optimizing Scanner Performance This appendix provides a selection of configuration bar codes that may help to optimize decoding in specific situations and environments You will also find in this appendix bar codes for hands free scanning All default values are marked with Appendix B Optimizing Scanner Performance Optimizing Decoding Q Use the following barcodes to optimize your scanner reading performance Note These configuration bar codes are only for the SG20BHP and SG20BHPHC models Damaged 1 Dimensional Bar Codes Ifyou are reading 1D bar codes that are damaged or badly printed enable this setting to enhance the ability to read these types of bar codes Damaged 1D Codes Enable Damaged 1D Codes Disable Predefined Imager Modes 94 When using a 2D model SG20BHP or SG20BHPHC you can optimize the reading performance of the scanner by adjusting certain parameters Since there are many parameters that can be adjusted we recommend using the pre defined imager settings to quickly set up your imager for optimized reading The pre defined imager settings take in to account the type of bar code environment and reading surface There are 4 pre defined imager settings e l Dimension
6. Direct Connection Configuring Your Scanner with EasySet in Direct Connection EasySet is an Intermec configuration application that provides you with two ways to configure your scanner Online setup send configuration commands from EasySet directly to the product Offline setup send configuration commands to a bar code setup sheet print the setup sheet and use a connected scanner to scan the bar codes EasySet 1s available on the Intermec web site at www intermec com EasySet Simply download and install Online Setup with EasySet Online setup with EasySet is available in direct connection if you are using your scanner either as an SPP or as an HID Bluetooth device To configure your scanner online by sending commands from EasySet 1 Connect the scanner to a host PC see Connecting the SG20B in Direct Connection on page 50 Start EasySet The first time you start EasySet the Select product dialog box appears If the Select product dialog box does not appear choose Product gt Select or click on the product icon in the upper left corner 3 Select your product SG20B Select Communication Select communication interface The Device Selection dialog box appears Select the communication interface that you are using for your scanner and click OK EasySet connects to your scanner and retrieves the current configuration These configurations are indicated with a blue check mark or blue text Open the folders to
7. If terfacew o cete eb ec asm p Me Aen ka 28 Connecting to the USB Connector lsssesesseeeeeeh 28 Connecting to the 10 Pin Modular Connector 04 30 RS 232 Interface ot o tse Set Stak Sok hd audiri desk tela FL ACRES E pod 31 Keyboard Wedge Interface 0 ouret it tn ea pe An eee 32 Connecting the SG20B Scanner to a SG20 Bluetooth Base Station 34 Out of Range Behavior coke ee REVUE RR EURO Sa iu eases 36 4 Configuring the Scanner and Base Station as aSystem 39 Basic Setup with Configuration Bar Codes 40 Reset Factory Defaults ize ere es irte IU REIR nU Red 40 USB Intetface Settings nit PRU ID VELURALURPO RS EReRIS Deere ees 41 International Keyboard aoaaa AE ccc eee 41 USB Gable Mode ee Yodane das a aa see UE US 42 RS 232 Interface Settings ediscere eee ee eed Dee eee 43 Baud Rates o Lo e ede eoe ous center ned ane oes te S e E A cn 43 Data Bits o ees be thc Ma UAR CIMA aUe E 44 iv SG20B Cordless Scanner Bluetooth Base Station User s Guide Pariya a o er rata aren geste tes ENTE ORO P COLO EP ES RR e n MSS 44 Stop Bits A Mc 44 Configuring the Postamble sssssssssesseeseeeee 45 Postamble configuration bar codes Scanner 0000 45 Postamble configuration bar codes Base Station 46 Configuring Your System with EasySet erne reae EdE E EEA E A eE 47 Online Setup with EasySet cius Ee Errina E
8. Pin modular connector Symbol S DC connector Symbol Description Used to connect any SG20 scanner cable powered amp non powered USB cable non powered Used to transmit data and receive host commands via EasySet To charge a scanner fast charge 3 hrs you must connect an external power supply on the DC connector on the base Keyboard wedge Y cable non powered Used to send data to a data collection application To charge a scanner fast charge 3 hrs you must use an external power supply connected to the DC connector on the base RS 232 cable powered Used to transmit data and receive host commands via EasySet The RS 232 cable requires a power supply connected to the cable This power supply provides power to charge a scanner fast charge 3 hrs No power needed on the base DC connector Used to connect an Intermec power supply unit and charge a scanner fast charge 3 hrs SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 2 Introducing the SG20 Bluetooth Base Station SG20 Bluetooth Base Station Recommended Connections The figure below shows the recommended connection configurations to charge and or interface with a SG20B scanner gt Eu aemm E ec E optional for fast charge SG20 Bluetooth Base Station Recommended Connections SG20B Co
9. SG20B Scanner Bluetooth Base Station User s Guide 65 Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station 66 Problems and Possible Solutions continued Problem You scan a bar code and the status light turns on but the SG20B does not beep You scana configuration bar code and the SG20B beeps six very fast beeps You scan a bar code the SG20B beeps once and the status light blinks green once but the data is not transmitted to the host computer You cannot establish a direct Bluetooth connection with your scanner Possible Solution The beep duration volume frequency and number may be configured so the SG20B does not beep To reset the SG20B scan this bar code Reset factory defaults Scanner The SG20B does not recognize or support the configuration bar code you scanned or has lost connection with your host out of range low battery Try to re establish the Bluetooth connection with the SG20 Bluetooth Base Station see Connecting the SG20B Scanner to a SG20 Bluetooth Base Station on page 34 or host Bluetooth interface see Connecting the SG20B Scanner in Direct Connection to a Host on page 51 by getting back into range or recharging your scanner Try these possible solutions Make sure that your data collection application is set up to receive data from the SG20B If you are using an SG20 Bluetooth Base Station connected to
10. Scanner and Base Station Maintaining the SG20B and S20 Bluetooth Base Station To keep your SG20B in good working order you may need to upgrade the SG20B firmware and clean the scanner window Should you encounter any unresponsiveness or battery fault problem you can electrically reset the scanner and change the battery if need be This section also describes how to upgrade the SG20 Bluetooth Base Station firmware Upgrading the SG20B You may need to upgrade the SG20B firmware if there is an update that incorporates changes to a feature or adds functionality to the scanner When you upgrade your scanner the current settings are erased and replaced with the default settings The process of upgrading the SG20B takes about 20 minutes to complete To upgrade the SG20B you need Bluetooth interface such as an Intermec USB Bluetooth Adapter see Intermec USB Bluetooth Adapter on page 16 or an internal Bluetooth controller Minimum PC operating system requirements are Microsoft Windows XP with SP2 or Microsoft Windows 2000 with SP4 or higher versions e EasySet version 5 6 5 1 see Configuring Your System with EasySet on page 47 or later with WinFlash The firmware update file bin using the selected COM port for any other application or you receive log Note Before you start the upgrade process make sure that you are not an error and cannot use the COM port Your scanner can be paired or not with yo
11. Station is powered There are two charging times e Fast charge approximately 3 hours Slow charge approximately 6 hours Charge Base Charging Times USB Connector DC connector Slow charge Fast charge 4 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 Introducing the SG20B Cordless Scanner For more information on connecting the charge base see the SG20B Charge Base Instructions delivered in the box with your charge base 5620 Bluetooth Base Station Charging Times USB Connector 10 Pin Modular Connector DC Connector Slow charge Fast charge Fast charge For more information on charging times using the base station see Understanding the Ports on page 21 Checking Battery Status When the battery capacity remaining 1s lower than 2096 the scanner status light flashes red approximately every 2 seconds This means you need to charge the battery If your scanner is off pull the trigger to turn it on to see the battery status Turning on the SG20B Use the trigger to turn on the SG20B To turn on the SG20B Pullthe trigger When you pull the trigger to turn on the SG20B the scanner enters a discoverable state and remains discoverable for 5 minutes before automatically shutting off can be configured While the SG20B is discoverable and in communications range your host Bluetooth device can discover your SG20B and establish a Bluetooth connection If your SG20B is already connecte
12. The power cord needed depends on your country and is sold separately SG20B Cordless Scanner Bluetooth Base Station User s Guide 25 Chapter 2 Introducing the SG20 Bluetooth Base Station 26 SG20B Cordless Scanner Bluetooth Base Station User s Guide 3 Connecting the Scanner and Base Station as a System This chapter explains how to connect the SG20 Bluetooth Base Station to a host and how to connect the SG20B to a SG20 Bluetooth Base Station This chapter covers these topics Connecting the SG20 Bluetooth Base Station to a Host Connecting the SG20B Scanner to a SG20 Bluetooth Base Station Chapter 3 Connecting the Scanner and Base Station as a System Connecting the SG20 Bluetooth Base Station to a Host The SG20 Bluetooth Base Station is connected to a host device using different cables depending on the interface for your application This section provides information on the following interfaces USB e RS 232 Keyboard Wedge USB Interface For a USB interface a standard or Intermec SG20 USB cable is connected to the USB connector or to the 10 pin modular connector See Accessories on page 25 for a list of available cables The default USB interface is Keyboard HID To switch to Virtual Com Port mode see USB Cable Mode on page 42 Connecting to the USB Connector Use a standard USB cable to connect from the USB connector of the base station to the USB port of your host The host must pr
13. To charge a scanner fast charge you must connect an external power supply to the DC connector To connect with a keyboard wedge Y cable 1 Turn off your host device Do not connect a keyboard wedge Y cable to a host that is turned on You may damage your product Caution 2 Connect the Y cable to the 10 pin modular connector of your base station and to the host device one end to the host and the other to a PS2 keyboard 32 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 3 Connecting the Scanner and Base Station as a System 10 pin modular connector DC connector i S External _ power supply p 5620 Bluetooth Base Station Keyboard Wedge Y Cable connection 3 Connect the external power supply 4 Turn on your host device The SG20 Bluetooth Base Station is successfully connected and power is on when it emits 2 light flashes 5 f necessary configure your SG20 Bluetooth Base Station for an International keyboard The default keyboard is North America for additional keyboards see International Keyboard on page 41 SG20B Cordless Scanner Bluetooth Base Station User s Guide 33 Chapter 3 Connecting the Scanner and Base Station as a System Connecting the SG20B Scanner to a SG20 Bluetooth Base Station 34 You can use Bluetooth radio communication to connect your SG20B scanner to the SG20 Bluetooth Base Station When your base stati
14. To disconnect from EasySet select Communication gt Disconnect When the scanner disconnects from your host PC it emits a series of beeps from high to low and the blue Intermec Ready to Work indicator turns off Note You can also connect your scanner to your host from any gt terminal emulation program by opening the required port SG20B Cordless Scanner Bluetooth Base Station User s Guide 55 Chapter 5 Connecting and Configuring the SG20B Scanner in Direct Connection Connecting from your Scanner as an SPP Bluetooth Device This section describes how to connect your scanner from your scanner To connect from the scanner 1 Once your scanner is paired turn it on by pulling the trigger Make sure it is set as an SPP Bluetooth device Start EasySet version 5 6 5 1 or later Make sure that SG20B is selected as your product 3 Select the Interface gt Bluetooth gt Connect disconnect folder Double click on the Compose BT address command A Bluetooth Connect disconnect Compose BT address window opens Compose your host Bluetooth Device Address BDA and click OK The Bluetooth association bar code is created Print and read the Bluetooth association bar code The blue Intermec Ready to Work starts blinking Open the incoming port that you noted at the end of the pairing procedure for example from a terminal emulation program When the scanner connects to your host PC it emits a series of beeps from lo
15. User s Guide 69 Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station 8 If WinFlash is not already installed or if a more recent version is available you will be asked to install it Click Yes and follow the installation instructions After installing Winflash start WinFlash from the Tools menu select Upgrade product firmware 9 Select SG20B 1D scanner or SG20B 2D scanner and click Next r Select your product model SG20B 1D scanner C SG20B 2D scanner Cancel 10 Use Browse to browse to the location of the firmware upgrade file bin select the file and click Open Click Next Select or enter the filename of the firmware to download into the product 70 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station 11 Click OK when the Firmware upgrade bar code appears Please read the following barcode Firmware upgrade 36008 2AMET 12 Select the outgoing Com port Click Next Product SG208 HP Cable type Bluetooth interface Filename P Software projects BlackfinPlatiom RD BF4 BF4_235_bin Select the communication pot you are connected to C 19200 amp 38400 C 115200 C 230400 C 920560 Bluetooth option settings or in Windows Configuration Panel in Note To know which port is the outgoing port check in the the Device Manager gt Ports section SG20B Scanner Bluetooth B
16. already paired los Note If the scanner does not appear in the list it might be already Bluetooth devices do not appear in the Bluetooth device search list 6 Select your scanner and validate 7 Ifa PIN is required depending on your host operating system and Bluetooth version enter the default Bluetooth PIN 0000 and SG20B Cordless Scanner Bluetooth Base Station User s Guide 51 Chapter 5 Connecting and Configuring the SG20B Scanner in Direct Connection validate The blue Intermec Ready to Work indicator starts blinking rapidly indicating that the scanner is awaiting acknowledgement 8 Pull the trigger Your scanner automatically connects to the host it emits a series of beeps from low to high and the blue Intermec Ready to Work indicator turns solid blue SPP Bluetooth Device Connection The SPP profile allows your SG20B to use the Bluetooth link as a serial port to communicate with your host device If you are using an application working with serial ports you do not need to modify it to collect data with the SG20B You can connect your scanner to your host by initiating the Bluetooth connection either from your SG20B scanner incoming connection or from your host outgoing connection Ascanner initiated connection requires reading a Bluetooth association bar code then opening the incoming port from an application such as a terminal emulation program The advantage of this method is that the scanner aut
17. direct connection when it is connected to the host via a Bluetooth interface such as an external Bluetooth USB adapter or an internal Bluetooth controller For more information on how to connect and configure a SG20B scanner in direct connection see Connecting the SG20B Scanner in Direct Connection to a Host on page 51 Advantages of a Connection as a System The advantages of using your scanner as a system as opposed to a direct connection are the following No need to know the Bluetooth address of the device to which to connect the scanner and to create a Bluetooth association bar code 6 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 Introducing the SG20B Cordless Scanner No need to fit the host PC with a Bluetooth interface e Several interfaces available RS 232 USB VCP USB HID Keyboard Wedge More reliable and faster data transfer Scanning Bar Codes For the SG20BHP and SG20BHPHC do not look directly into the window area or at a reflection of the laser framing beam while scanning Long term exposure to the laser framing beam can Warning 2 damage your vision The SG20B contains either a 1D linear imager SG20B1D or 2D area imager SG20BHP or SG20BHPHC to scan bar code data The type of scan engine you are using and the type of bar code you are decoding determines the way you scan the bar code When you unpack the SG20B these bar code symbologies are enabled Code 3
18. find the configuration commands needed Double click each command to send it to the scanner commands online from EasySet It powers off when you select log Note The scanner does not beep when you send configuration Disconnect from the Communication menu in Easyset 60 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 5 Connecting and Configuring the SG20B Scanner in Direct Connection Offline Setup with EasySet To configure your scanner offline by scanning bar codes 1 Start EasySet The first time you start EasySet the Select product dialog box appears If the Select product dialog box does not appear choose Product gt Select or click on the product icon in the upper left corner 2 Select your product SG20B 3 Open the folders to find the configuration commands needed Double click each command to send each command to the setup sheet Click on the print icon to print out the setup sheet and scan the commands SG20B Cordless Scanner Bluetooth Base Station User s Guide 61 Chapter 5 Connecting and Configuring the SG20B Scanner in Direct Connection 62 SG20B Cordless Scanner Bluetooth Base Station User s Guide 6 Troubleshooting and Maintaining the Scanner and Base Station Use this chapter to solve problems you may have while using the SG20B and SG20 Bluetooth Base Station This chapter contains these topics Troubleshooting the SG20B and SG20 Bluetooth Base Station Main
19. gw idif co kr Who Should Read This Manual This SG20B Cordless Scanner Bluetooth Base Station User s Guide is for the person who is responsible for installing configuring and maintaining the SG20B Cordless System This SG20B Cordless Scanner Bluetooth Base Station User s Guide provides you with information about the features of the SG20 Cordless Scanner and the SG20 Bluetooth Base Station and how to install configure operate maintain and troubleshoot them Before you work with the SG20B Cordless Scanner and SG20 Bluetooth Base Station you should be familiar with your network and general networking terms such as IP address Related Documents The Intermec web site at www intermec com contains our documents as pdf files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the CN3 computer product page click Computers gt Handheld Computers gt CN3 4 Click the Manuals tab If your product does not have its own product page click Support gt Manuals Use the Product Category field the Product Family field and the Product field to help you locate the documentation for your product SG20B Cordless Scanner Bluetooth Base Station User s Guide ix Before You Begin Patent Information There may be U S and foreign patents pending x SG20B Cordless
20. page 28 for connection details Note You cannot power the SG20 Bluetooth Base Station using a standard USB cable plugged in a power outlet via a USB power adapter SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 2 Introducing the SG20 Bluetooth Base Station Installing the SG20 Bluetooth Base Station You can choose an unmounted installation or mounted installation for the base station Provided in the box Self adhesive rubber feet unmounted option e Double sided foam tape mounted option Not provided Mounting hardware appropriate for the thickness of the mounting surface mounted option Unmounted Installation For an unmounted installation apply the rubber feet provided to their positions under the base S620 Bluetooth Base Station Rubber Feet Locations Mounted Installation For a mounted installation apply the foam tape provided or use mounting hardware not provided To install using double sided foam tape 1 Remove the protective film from one side of the double sided tape and position onto tape locations SG20B Cordless Scanner Bluetooth Base Station User s Guide 19 Chapter 2 Introducing the SG20 Bluetooth Base Station 5620 Bluetooth Base Station Tape Locations 2 Remove the protective films from other sides 3 Place the base station on a flat and clean mounting surface and push firmly To install using mounting hardware 1 Drill two h
21. 2600 fax 425 355 9551 www intermec com 2011 Intermec Technologies Corporation All rights reserved SG20B Cordless Scanner Bluetooth Base Station User s Guide DOC SG20B UG01
22. 9 e Code 128 GS1 128 EAN UPC PDF417 SG20BHP and SG20BHPHC only e DataMatrix SG20BHP and SG20BHPHC only If you are using bar code labels that are encoded in a different symbology you need to enable the symbology on your SG20B Use EasySet version 5 6 5 1 or later to enable and disable symbologies for your scanner connection with the SG20 Bluetooth Base Station see Connecting the SG20B Scanner to a SG20 Bluetooth Base Station on page 34 or with another Bluetooth device see Connecting the SG20B Scanner in Direct Connection to a Host on page 51 If your scanner is not connected it will emit an error beep when scanning bar codes log Note Be sure your SG20B scanner has established a Bluetooth SG20B Cordless Scanner Bluetooth Base Station User s Guide 7 Chapter 1 Introducing the SG20B Cordless Scanner To scan a bar code label with a 1D linear imager 1 Turn on your scanner by pressing the trigger 2 Connect your scanner to a SG20 Bluetooth Base Station or to another Bluetooth device 3 Point the SG20B at the bar code and hold the SG20B at a slight angle 5 to 25 cm 2 to 10 in from the label 4 Pull the trigger and direct the red beam so that it falls across all bars in the bar code label Use this test bar code Code 39 Test Bar Code 123456 Tip Depending on your screen resolution you can scan bar codes displayed on your computer screen By default when the SG20B successfully scans a b
23. Add a device depending on operating systems The wizard for adding Bluetooth devices appears 5 Follow the onscreen instructions until your host searches for Bluetooth devices The SG20B scanner appears in the Bluetooth device list in the following format SG20B BDA where BDA is the scanner s Bluetooth Device Address You can find the BDA on the scanner s label SG20B Cordless Scanner Bluetooth Base Station User s Guide 53 Chapter 5 Connecting and Configuring the SG20B Scanner in Direct Connection Intermec Technologies Corp Everett WA 98203 MODEL 2 5 mH SG20B ARS 5V 1 7A 1C ICES 003 CLASS B Made in Singapore Mwai MAS YAS MFD 2E P7 FER 9 YY MM DD CN SG20B1D XXXXXX O BDA XXXXXXXXXXXX SG20B BDA The scanner BDA can be found on the scanner s label Note If the scanner does not appear in the list it might be already log paired with the host Under some operating systems paired devices do not appear in the Bluetooth device search list 6 Select your scanner and validate 7 Ifa PIN is required depending on your host operating system and Bluetooth version enter the default Bluetooth PIN 0000 and validate The blue Intermec Ready to Work indicator starts blinking rapidly indicating that the scanner is awaiting acknowledgement 8 Pull the trigger Your scanner is now paired with your host Two virtual Standard serial ports over Bluet
24. Bluetooth Base Station you need A powered RS 232 cable For more information on cables see Accessories on page 25 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station Minimum PC operating system requirements are Microsoft amp Windows XP with SP2 or Microsoft Windows 2000 with SP4 or higher versions e EasySet version 5 6 5 1 or later The firmware update file bin using the selected COM port for any other application or you receive log Note Before you start the upgrade process make sure that you are not an error and cannot use the COM port To upgrade the SG20 Bluetooth Base Station firmware 1 Download the latest SG20 Bluetooth Base Station firmware update package from the Intermec web site at www intermec com a Go to Support gt Downloads b From the Product Category drop down list choose Bar Code Scanners c From the Product Family drop down list choose Wireless d From the Product drop down list choose TBD and click Submit e Click the link to download the firmware upgrade package and save firmware upgrade file bin to your PC 2 Connect your SG20 Bluetooth Base Station to a host PC with the RS 232 cable 3 Start EasySet version 5 6 5 1 or later Make sure that SG20BSYS is selected as your product 4 From the Tools menu select Upgrade product firmware to start WinFlash 5 If WinFlash is not already ins
25. Chapter 4 Configuring the Scanner and Base Station as a System Basic Setup with Configuration Bar Codes Q This section provides you with configuration bar codes for a basic setup For more configuration options use EasySet see Configuring Your System with EasySet on page 47 All default values are marked with For a same setup configuration bar codes can be different depending on whether they apply to the scanner or to the SG20 Bluetooth Base Station This is indicated in the configuration bar code title Scanner or Base Station For example to reset your scanner to the factory default settings you will need to scan the Reset factory defaults Scanner configuration bar code for the base station scan the Reset factory defaults Base station configuration bar code Note It is recommended that your SG20B scanner has established a Bluetooth connection with a SG20 Bluetooth Base Station see Connecting the SG20B Scanner to a SG20 Bluetooth Base Station on page 34 prior to reading configuration bar codes Reset Factory Defaults 40 You can reset the factory defaults of the scanner or of the base station When resetting your scanner the Bluetooth connection is lost Make sure you establish a Bluetooth connection again before trying to read bar codes Reset factory defaults Scanner Reset factory defaults Base station SG20B Cordless Scanner Bluetooth Base Statio
26. D for 1D linear imager Charging the SG20B The SG20B uses a rechargeable lithium ion battery P N BP SG20 XXX as its main power source The battery pack used with this product may ignite create a chemical burn hazard explode or release toxic materials if Warning mistreated Do not incinerate disassemble or heat above 100 C 212 F Do not short circuit may cause burns Keep away from children Charge only in Intermec Models CB SG20 xxx or BB SG20 xxx Use of incorrect charger may present a risk of fire or explosion Promptly dispose of used battery pack according to the instructions The SG20B battery can be charged using the SG20B Charge Base P N CB SG20 xxx or SG20 Bluetooth base station P N BB SG20 xxx For more information see Required Accessories on page 13 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 Introducing the SG20B Cordless Scanner Make sure you fully charge the battery before you start using the SG20B Should a problem arise with the battery you can change it by yourself For more information on how to replace a battery see Replacing the SG20B Scanner Battery on page 81 To charge the scanner s battery Place the SG20B in a charge base or Bluetooth base station The SG20B beeps twice and flashes green to show it is charging SG20B in a Charge Base Charging Times Charging times differ depending on how the SG20B Charge Base or SG20 Bluetooth Base
27. IEAA E EEEE Rd 47 Offline Setup with BasySet er eronsa eene pE EII SEE EEA ees 48 Connecting and Configuring the SG20B Scanner in Direct Connec tuon ee a e a r a Ir A E ce eo 49 Connecting the SG20B in Direct Connection sss 50 HID Bluetooth Device Connection 00 ccc cee cc cece en 50 Pairing and Connecting as an HID Bluetooth Device 50 SPP Bluetooth Device Connection sse en 52 Pairing as an SPP Bluetooth Device 0 cece eee eee 53 Connecting from your Host as an SPP Bluetooth Device 55 Connecting from your Scanner as an SPP Bluetooth Device 56 Connectivity Matrix ce eben veste weg een dece dae e ER STR oe ets 56 Configuring the SG20B in Direct Connection lesse 57 Basic Setup with Configuration Bar Codes 0 0c cece eee eee 57 Resetting Your Scanner aeii a aea a cc eee 57 Setting an International Keyboard 0 0 c eee eee eee 57 Configuring Your Scanner with EasySet in Direct Connection 60 Online Setup with Easy Set serei 0 0 c cece eee eee eee 60 Offline Setup with EasySet sese 61 6 Troubleshooting and Maintaining the Scanner and Base Station 65 Troubleshooting the SG20B and SG20 Bluetooth Base Station 04 64 Calling Product Support c essc ee reet CHORUS 64 Problems and Possible Solutions esee 65 Maintaining the SG20B and S20 Bluetooth Base Station
28. Scanner Bluetooth Base Station User s Guide 1 Introducing the SG20B Cordless Scanner This chapter provides an overview of the SG20B Cordless Scanner This chapter covers these topics e What is the SG20B Cordless Scanner e Charging the SG20B Turning on the SG20B Connecting the SG20B Scanning Bar Codes Understanding the Lights Understanding the Beeps Accessories Chapter 1 Introducing the SG20B Cordless Scanner What is the SG20B Cordless Scanner The SG20B Cordless Scanner is a general purpose handheld scanner The SG20B is lightweight ergonomically designed and uses a Bluetooth radio for RF communications Scanner window Status light Intermec Ready to Work indicator SG20B Cordless Scanner The SG20B is available in the following models e 1D linear imager SG20B1D xxx High performance 2D area imager SG20BHP xxx Health Care 2D area imager SG20BHPHC xxx 2 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 Introducing the SG20B Cordless Scanner Intermec Technologies Corp Everett WA 98203 MODEL 2 5 mH SG20B SARS 5V 1 7A 1C ICES 003 CLASS B Made in Singapore MA MAS dope BDA XXXXXXXXXXXXXXX MFD 4 7 ARG H 7 93 YY MM DD X SG20B1D XXXXXX SG20B Scan Engine Option The scan engine option of your SG20B can be found in the first part of the configuration number In this illustration the scan engine option is SG20BT
29. Visit the Intermec web site at www intermec com to download our current manuals in PDF Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support gt Knowledge Central to review technical information or to request technical support for your Intermec product Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Intermec Technical Communications department directly at TechnicalCommunications intermec com Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click About Us gt Contact Us Service Location Support For the most current listing of service locations go to www intermec com and click Support gt Returns and Repairs gt Repair Locations For technical support in South Korea use the after service locations listed below AWOO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang Telephone 82 31 436 1191 E mail mjyun awoo co kr SG20B Cordless Scanner Bluetooth Base Station User s Guide Before You Begin IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu Daegu City Korea E mail jmyou idif co kr or korlim
30. al bar codes only Standard 1 dimensional and 2 dimensional bar codes e l Dimensional and 2 dimensional bar codes in a bright environment e Dimensional and 2 dimensional bar codes with reflective surface shiny labels SG20B Cordless Scanner Bluetooth Base Station User s Guide Appendix B Optimizing Scanner Performance Select the pre defined imager setting that best suits your needs 1D bar codes only Standard 1D and 2D bar codes Standard 1D and 2D bar codes bright environment Standard 1D and 2D bar codes reflective surface Direct Product Marking DPM is when the bar code is marked directly on the product Enabling DPM Mode when scanning DPM bar codes optimizes reading this type of code DPM mode Enable DPM Mode DPM mode Disable los Note DPM mode is not required to be able to read DPM bar codes but may be necessary when scanning hard to read DPM bar codes SG20B Cordless Scanner Bluetooth Base Station User s Guide 95 Appendix B Optimizing Scanner Performance Hands Free Scanning For hands free scanning as explained in Hands Free Scanning on page 9 activate Autostand triggering mode by scanning this configuration bar code Autostand Triegering Mode 96 SG20B Cordless Scanner Bluetooth Base Station User s Guide fatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348
31. ar code the SG20B beeps one time the status light turns green for 2 seconds and the scanner beam turns off 5 Release the trigger LT Kh Mu fe AMM OE Scanning Bar Codes The aiming and scanner beams that you see depend on which SG20B model you are using 8 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 Introducing the SG20B Cordless Scanner To scan omni directionally with the 2D high performance area imager 1 Turn on your scanner by pressing the trigger 2 Connect your scanner to a SG20 Bluetooth Base Station or to another Bluetooth device 3 Point the scanner window at the bar code label and hold the SG20B steady a few inches from the label 4 Pull the trigger and use the laser framing to position the imager over the bar code or area to capture 30 20 SG20BHP SG20BHPHC Laser Framing By default when the SG20B successfully scans a bar code the SG20B beeps one time the status light turns green for 2 seconds and the scanner lighting turns off frame only the bar code you want to read to avoid reading the wrong bar code log Note When bar code labels are printed close to each other try to 5 Release the trigger Hands Free Scanning The SG20B is a handheld scanner however you can scan items without having to hold your scanner in your hand To do hands free scanning you will need to change the triggering mode to Autostand To ac
32. ase Station User s Guide 71 Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station 13 Click Start download Product detection Driver selection Driver download Product idenilicalion Product firmware version Flash etate Flash wite New fermare version Driver remove When the firmware download is complete the Operation successful message appears 14 Click Finish You have successfully upgraded your scanner firmware Note If the firmware download is not successful you must restart the gt firmware download procedure To upgrade the SG20B firmware when your scanner is not paired with your host 1 Download the latest SG20B firmware update package from the Intermec web site at www intermec com Go to Support gt Downloads b From the Product Category drop down list choose Bar Code Scanners c From the Product Family drop down list choose Wireless 72 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station d From the Product drop down list choose TBD and click Submit e Click thelink to download the firmware upgrade package and save firmware upgrade file bin to your PC 2 Scan the Firmware Upgrade bar code Firmware upgrade 3 Pair your scanner as an SPP Bluetooth device see Connecting your SG20B as an SPP Bluetooth Device on page 56 cannot be turned on by pressing the
33. ble See Accessories on page 25 for a list of part numbers for the different cables An RS 232 cable provides power to charge a scanner by fast charge The default RS 232 serial parameters for the SG20 Bluetooth Base Station are Baud Rate 57600 Data Bits 8 Parity none Stop Bits 1 To connect an RS 232 cable 1 Turn off your host device 2 Connect the RS 232 cable to the 10 pin modular connector of your base station and connect to the host device 10 pin modular connector S620 Bluetooth Base Station RS 232 Connection 3 Connect the power supply to the RS 232 cable and an AC power outlet 4 Turn on the host device SG20B Cordless Scanner Bluetooth Base Station User s Guide 31 Chapter 3 Connecting the Scanner and Base Station as a System The SG20 Bluetooth Base Station is successfully connected and power is on when it emits 2 blue flashes 5 If necessary configure the serial parameters of your base station using EasySet to match the host device for more information on serial parameters setup see RS 232 Interface Settings on page 43 Keyboard Wedge Interface For a keyboard wedge interface the keyboard wedge Y cable is connected to the 10 pin modular connector If your host does not provide enough power you can connect an external power supply to the Y cable This will power your base station but will not provide enough power to charge a scanner in the base
34. blinking The scanner is charging only when docked Battery power is 95 Green on Battery is fully charged only when docked Amber blinking Battery fault 12 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 Introducing the SG20B Cordless Scanner Understanding the Beeps The SG20B beeps to give you audio feedback when performing some functions For example you hear a beep each time you scan a valid bar code Default SG20B Beep Descriptions Beep Sequence What it Means Single beep The SG20B successfully scanned a bar code Two fast beeps The SG20B successfully scanned a configuration bar code or has been turned on Two beeps bitonal The SG20B is properly docked in the SG20B Charge Base or SG20 Bluetooth Base Station Six very fast beeps Transmission error OR Configuration bar code was not accepted Series of beeps The SG20B is connecting to a Bluetooth host from low to high Series of beeps The SG20B is disconnecting from a Bluetooth host from high tolow Note The scanner does not beep when disconnecting automatically after a long period of inactivity or when reading the Bluetooth Device Disconnect configuration bar code Accessories The following accessories are available for your scanner Required Accessories One of the following accessories is required for your SG20B Cordless Scanner SG20B Cordless Scanner Bluetooth Base Station User s Guide 13 Chapter 1 In
35. canner Bluetooth Base Station User s Guide 29 Chapter 3 Connecting the Scanner and Base Station as a System Connecting to the 10 Pin Modular Connector Usean Intermec SG20 USB cable to connect from the 10 pin modular connector of the base station to the USB port of your host An external power supply to the DC connector is required To connect a USB cable to the 10 pin modular connector 1 Connect an Intermec SG20 USB cable to the 10 pin modular connector of the base station and to the host 10 pin modular connector qe 9 77 External i 4 E power supply SG20 USB cable Ca oe 5620 Bluetooth Base Station USB Connection on 10 pin Modular Connector 2 Connect the power supply to the DC connector and to an AC power outlet 3 Ifthe host is turned off turn it on The SG20 Bluetooth Base Station is successfully connected and power is on when it emits 2 blue flashes 4 If necessary configure your SG20 Bluetooth Base Station for an International keyboard using EasySet The default keyboard is North America for additional keyboards see International Keyboard on page 41 30 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 3 Connecting the Scanner and Base Station as a System RS 232 Interface For an RS 232 interface the RS 232 cable is connected to the 10 pin modular connector and requires an external power supply connected to the RS 232 ca
36. ce SG20B1D SG20BHP SG20BHPHC Bluetooth Radio Radio Type Frequency Radio Data Rate Communication Range Host radio Class 2 Features Scan angle 38 Minimum X dimension 6 mils 0 15 mm Scan angles 34 4 horizontal 22 2 vertical Framing angles 30 horizontal 20 vertical Min X dimension 1D 4 mils 0 1 mm Min X dimension 2D 6 6 mils 0 17 mm Bluetooth Class 2 version 2 1 EDR 2400 2483 5 MHz 2 Mbits s 10 m 32 8 ft Adaptive Frequency Hopping AFH Bar Code Symbologies for 2D Models SG20BHP SG20BHPHC Australian Post Aztec BPO Canada Post Codabar Codablock A Codablock F Code 11 Code 39 Code 93 93i Code 128 GS1 128 SG20B Cordless Scanner Bluetooth Base Station User s Guide Infomail Intelligent mail Interleaved 2 of 5 Japan Post Matrix 2 of 5 Maxicode Micro PDF417 MSI Multicode PDF417 Planet 87 Appendix A Specifications and Reading Distances 88 Bar Code Symbologies for 2D Models SG20BHP SG20BHPHC continued DataMatrix Dutch Post EAN UPC GS1 Composite linear only GS1 DataBar Expanded GS1 DataBar Limited GS1 DataBar Omni Directional GS1 DataBar Stacked Plessey Postnet QR Code Standard 2 of 5 Sweden Post Telepen TLC 39 Bar Code Symbologies for 1D Model SG20B1D Codabar Code 11 Code 39 Code 93 93i Code 128 GS1 128 EAN UPC GS1 Composite GS1 DataBar Expanded SG20B Cordless Scanner Bluetooth Base Station User
37. connect your scanner to your host PC in direct connection C2 SS address Intermec USB Bluetooth Adapter P N 203 771 xx 16 SG20B Cordless Scanner Bluetooth Base Station User s Guide 2 Introducing the SG20 Bluetooth Base Station This chapter provides an overview of the SG20B Bluetooth Base Station This chapter covers these topics What is the SG20 Bluetooth Base Station Powering the SG20 Bluetooth Base Station Installing the SG20 Bluetooth Base Station Understanding the Ports Understanding the Light Accessories Chapter 2 Introducing the SG20 Bluetooth Base Station What is the SG20 Bluetooth Base Station The SG20 Bluetooth Base Station is used to connect an Intermec scanner to a non Bluetooth host device Data is transmitted from the scanner to the host via the SG20 Bluetooth Base Station The SG20 Bluetooth Base Station is also used to charge a SG20B cordless Bluetooth scanner The SG20B scanner and SG20 Bluetooth Base Station are used together in connection as a standalone system 10 pin modular p DC power connector USB connector connector Intermec Ready to Work indicator S620 Bluetooth Base Station Powering the SG20 Bluetooth Base Station 18 e The SG20 Bluetooth Base Station is powered through the cable connected to a host device or an external Intermec power supply See Connecting the SG20 Bluetooth Base Station to a Host on
38. d to a Bluetooth device blue Intermec Ready to Work indicator on it is not discoverable If the status light on the SG20B flashes red when you pull the trigger to turn it on you need to charge the battery SG20B Cordless Scanner Bluetooth Base Station User s Guide 5 Chapter 1 Introducing the SG20B Cordless Scanner Connecting the SG20B The SG20B cordless scanner can be connected to a host either via a SG20 Bluetooth Base Station or via the host Bluetooth interface for example an external Bluetooth USB adapter or an internal Bluetooth controller Connection as a System In the first case the SG20B Scanner SG20 Bluetooth Base Station unit works as a single system it is called system throughout this document The base station acts as an interface between the scanner and the host A system can work only if the scanner is connected to the base station via Bluetooth and if the base station is properly powered and connected to the host using the appropriate interface cables USB RS 232 or Keyboard wedge Y cable The system can then be seen as a tethered scanner except than you can walk freely holding your scanner in your hand For more information on how to connect and configure a SG20B scanner as a system see Connecting the Scanner and Base Station as a System on page 27 and Configuring the Scanner and Base Station as a System on page 39 Direct Connection A scanner is said to be connected to a host in
39. fatermec 5G20B Cordless Scanner and Bluetooth Base Station Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2011 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending ii SG20B Scanner SG20 Bluetooth Base Station User s Guide Contents Before You Besiniess vitu eL db e eth ied Melos dios lt d pe e n Med Sa eg Aad vii Safety Informations iecore Dee Ue Ol
40. figuring the Scanner and Base Station as a System 256000 460800 Data Bits 7 8 Parity None Even zn Bits 44 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 4 Configuring the Scanner and Base Station as a System Configuring the Postamble The default postamble is CR lt LF gt for the scanner and None for the base station For certain applications or when using USB Keyboard HID you may need to change this setting You can set a postamble for the scanner as well as for the base station Data are transmitted as follows with a postamble and or preamble Preamble Base station Preamble Scanner Data Postamble Scanner Postamble Base station Postamble configuration bar codes Scanner Use the following configuration bar codes to change the default postamble at scanner level Carriage Return Line Feed Scanner None Scanner Carriage Return Scanner Enter Scanner SG20B Cordless Scanner Bluetooth Base Station User s Guide 45 Chapter 4 Configuring the Scanner and Base Station as a System Postamble configuration bar codes Base Station Use the following configuration bar codes to change the default postamble at base station level Carriage Return Line Feed Base station None Base station Carriage Return Base station Ente
41. following barcode Firmware upgrade 36008 2AMET 11 Select the outgoing Com port Click Next Product SG208 HP Cable type Bluetooth interface Filename P Software projects BlackfinPlatiom RD BF4 BF4_235_bin Select the communication pot you are connected to C 19200 amp 38400 C 115200 C 230400 C 920560 Bluetooth option settings or in Windows Configuration Panel in Note To know which port is the outgoing port check in the the Device Manager gt Ports section SG20B Scanner Bluetooth Base Station User s Guide 75 Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station e 12 Click Start download Product frmware version Flash erase Flash wite New femware version Driver remove When the firmware download is complete the Operation successful message appears 13 Click Finish You have successfully upgraded your scanner firmware Note If the firmware download is not successful you must restart the firmware download procedure Upgrading the SG20 Bluetooth Base Station 75 You may need to upgrade the SG20 Bluetooth Base Station if there is an update that incorporates changes to a feature or adds functionality to the base station When you upgrade your base station the current settings are erased and replaced with the default settings The process of upgrading the SG20 Bluetooth Base Station takes less than 5 minutes to complete To upgrade the SG20
42. le e4 ed eed SHEER Le eh ae ey vii Global Services and Support erer reia eradan cece eee nes vii Warranty Information lcsesseseeseeee e en vii Web SUpport 2c ies pre Hie tenes beta PR T viii Send Eeedback ua fea oie tech p lean ware Eee QC ense viii Telephone Su ppott s 32e tonsa id hs ted ex EIC PURIS viii Service Location SUPPOLt 6 cece eee renee nee nnn viii Who Should Read This Manual s sese ix Related Documents esses RR ee ix Patent Information xo sopeo n ER E PTS UR taa e Ue ERR ee x 1 Introducing the SG20B Cordless Scanner 1 What is che SG20B Cordless Scanner ccc ccc cece cece e 2 Chareing the SG20B vines evades E P ERR 1S eas TC PUO eT 3 Charging TIES ei jeu pennZeRADROJSQURRUSPUR RU RN HEN MULUS PEU ES 4 Checking Battery Status ze ee Eoo ue exp EE eee ER 5 Turning on the SG20B riere seite Ue I Deed HEU TA Mine Re RH erts 5 Connecting the SG20B s celos erbe eet DP Deed UNA CER Ee OR eres 6 Connection as a System 6 enn 6 Direct Connection io eb we ba OG ead Reel eo Ek HD eee A 6 Advantages of a Connection as a System ssr 6 isses 6 Scanning Bar Codes i Lied ore re Gene Ra AUN RE AKIRI AEEA 7 Hands Eree Scanningr ius er v Se ae neon hc boa UN NO X UE REND ERE REN 9 Autostand Triggering Mode ETEen NE EEEE AAA 10 Understanding the Lights cote pope ideas bide bead eee pe ieee 11 Intermec Ready to Work Indicator 0
43. lso set up your system to use the virtual COM USB cable mode The following configuration bar codes only apply to a connection with the SG20 Bluetooth Base Station when the base station is connected to your host using a USB cable USB Keyboard HID USB Virtual COM When you change the USB cable mode the scanner disconnects from the base station then automatically reconnects to it SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 4 Configuring the Scanner and Base Station as a System For a first time setup when using the virtual COM USB cable mode you will need to download and install the driver You can download the driver from Knowledge Central on the Intermec web site To download the USB virtual COM driver 1 Go to http intermec custhelp com 2 In the search box type SG20B USB driver and click Search 3 Download the driver and instructions 4 Follow the installation procedure provided in Knowledge Central After you have installed the driver and set your system to USB Virtual COM mode open the Intermec Virtual Com Port for example using EasySet or any terminal emulation program before scanning bar codes RS 232 Interface Settings Use these configuration bar codes to set up the RS 232 interface Baud Rate 38400 57600 115200 128000 230400 SG20B Cordless Scanner Bluetooth Base Station User s Guide 43 Chapter 4 Con
44. n User s Guide Chapter 4 Configuring the Scanner and Base Station as a System USB Interface Settings Use these configuration bar codes to set up your keyboard and USB cable mode International Keyboard By default the SG20 Bluetooth Base Station uses a North American keyboard layout Use these configuration bar codes to select the keyboard for your country Additional keyboards are available in EasySet see Configuring Your System with EasySet on page 31 North American Windows Base station French Windows Base station French Canadian Windows 95 98 Base station French Canadian Windows XP 2000 Base station German Windows Base station Spanish Windows Base station Italian Windows Base station SG20B Cordless Scanner Bluetooth Base Station User s Guide 41 Chapter 4 Configuring the Scanner and Base Station as a System 42 UK English Windows Base station Japanese Windows Base station Brazilian Portuguese Windows Base station Czech Republic Windows Base station Slovakian Windows Base station Hungarian 101 key Base station USB Cable Mode By default the USB cable mode is set to keyboard HID However you can a
45. n page 47 Out of Range Behavior 36 If the Bluetooth connection is lost out of range scanner battery too low etc the scanner and base station will automatically try to reconnect once the problem is resolved back in to range recharge scanner battery etc If you try to read a bar code while the scanner is disconnected from the base station the scanner will emit an error beep No data is stored in the buffer meaning that no data can be lost when the scanner looses connection with the base station SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 3 Connecting the Scanner and Base Station as a System To disconnect a scanner from the base station e Scan this bar code Bluetooth Device Disconnect The SG20B disconnects from your base station and the blue Intermec Ready to Work indicator turns off Tip Depending on your screen resolution you may be able to scan bar codes displayed on your computer screen SG20B Cordless Scanner Bluetooth Base Station User s Guide 37 Chapter 3 Connecting the Scanner and Base Station as a System 38 SG20B Cordless Scanner Bluetooth Base Station User s Guide 4 Configuring the Scanner and Base Station as a System This chapter explains how to configure che SG20B scanner and SG20 Bluetooth Base Station as a system It includes these topics BasicSetup with Configuration Bar Codes Configuring Your System with EasySet
46. n to Level mode handheld scanning take the scanner out the of the base Note Autostand mode is not available when using the Desktop Adjustable Stand because it does not provide automatic detection of the scanner If you are using this stand with the SG20B you must also enable the Ignore Stand Detect setting using EasySet version 5 6 5 1 or later In this case the scanner switches to Presentation Flashing mode after a configurable timeout and is not dependant on the stand SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 Introducing the SG20B Cordless Scanner Understanding the Lights The status light and Intermec Ready to Work indicator on the SG20B flash red green amber and or blue depending on the status of the scanner battery and Bluetooth connection Intermec Ready to Work Indicator The Intermec Ready to Work indicator blue LED gives information about the Bluetooth connection When a connection has been established the the light is always on blue unless the scanner is docked in a Bluetooth base station or charge base In this case the blue light turns off even though the Bluetooth connection is still active Blue Intermec Ready to Work Indicator Light State Off Blinking slow Blinking fast On What it Means A Bluetooth connection has not been established OR Scanner is docked in a base station or charge base Bluetooth connection is active check host to verify connection
47. ne Always fully charge a new battery in your SG20B scanner before using it Batteries can be charged after a partial discharge without affecting the original battery capacity A fully discharged battery charges in approximately 3 hours You can charge the battery with one of these accessories e SG20B Charge Base P N CB SG20 xxx SG20 Bluetooth Base Station P N BB SG20 xxx SG20B Scanner Bluetooth Base Station User s Guide 81 Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station equipment are sensitive to damage by electrostatic discharge ESD Prevent ESD by always wearing skin contact ground FollowESD Straps firmly attached to the equipment metal base assembly Procedures when working inside of the equipment housing Failure to comply may result in damage to PCB components a Integrated circuits on printed circuit boards PCBs in this To replace the SG20B battery 1 Remove the cap end from the bottom of the SG20B using a pin 82 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station 2 Loosen and remove the screw holding the upper case SG20B Scanner Bluetooth Base Station User s Guide 83 Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station 4 Hold the PCB firmly so it does not bend while you disconnect the battery cable and remove the battery 5 Install the new battery 6 Place the ba
48. oles in the mounting surface at a distance of 8 4 cm 3 3 in and install mounting hardware 2 Mount the base station 0 4 cm 0 16 in gap with feet 0 22 cm 0 09 in eap without feet o r L Mounting the SG20 Bluetooth Base Station with Hardware 20 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 2 Introducing the SG20 Bluetooth Base Station Understandine the Ports The SG20 Bluetooth Base Station has three ports which are described in the following table 10 pin modular USB connector l P Y Nee connector DC power connector S620 Bluetooth Base Station Ports 5620 Bluetooth Base Station Port Description Port USB connector Symbol gt Description Used to transmit data as well as receive host commands via EasySet and charge a scanner The host USB port must provide 500 mA to power the base station and charge a scanner slow charge 6 hrs on this port If not possible or to charge the scanner in fast charge you will need to use an Intermec external power supply connected to the DC connector Note You cannot charge a scanner by plugging a standard USB cable in a power outlet via a USB power adapter SG20B Cordless Scanner Bluetooth Base Station User s Guide 21 Chapter 2 Introducing the SG20 Bluetooth Base Station 22 5620 Bluetooth Base Station Port Description Port 10
49. omatically tries to reconnect to the host each time the connection is lost e Ahost initiated connection requires opening the outgoing port from an application such as EasySet or a terminal emulation program The advantage of this method is that no Bluetooth association bar code is required but if the connection with the host is lost you have to follow the connection procedure again Before trying to pair or connect your scanner make sure e itis not already trying to establish a Bluetooth connection If so the blue Intermec Ready to Work indicator blinks read the Bluetooth device disconnect bar code 52 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 5 Connecting and Configuring the SG20B Scanner in Direct Connection Bluetooth Device Disconnect itis not already paired with your Bluetooth device If so remove it from your host s Bluetooth devices list or skip the pairing step your host is set to allow Bluetooth device connections Pairing as an SPP Bluetooth Device This section describes how to pair your scanner from your host PC To pair as an SPP Bluetooth device 1 Turn on your scanner by pulling the trigger 2 Scan the Bluetooth device profile SPP configuration bar code Bluetooth Device Profile SPP 3 Double click the Bluetooth icon on your taskbar The Bluetooth Devices window appears 4 Click on the command for adding a Bluetooth device Add or
50. on Configuring the SG20B in Direct Connection Chapter 5 Connecting and Configuring the SG20B Scanner in Direct Connection Connecting the SG20B in Direct Connection The cordless SG20B scanner can communicate with a host device through the Bluetooth communications Human Interface Device Profile HID and Serial Port Profile SPP You can for example connect the SG20B scanner to a host PC via an Intermec USB Bluetooth adapter see Intermec USB Bluetooth Adapter on page 16 This is called a direct connection as opposed to a connection as a system which uses an SG20 Bluetooth Base Station to interface with the host HID Bluetooth Device Connection 50 With the HID profile your SG20B is recognized as a keyboard Connection information is stored meaning that if the scanner loses connection out of range low battery etc it will try to reconnect as soon as possible back into range charged battery etc Moreover no specific software is needed in HID profile as opposed to SPP profile to collect data Before trying to pair and connect your scanner make sure itis not already trying to establish a Bluetooth connection If so the blue Intermec Ready to Work indicator blinks read the Bluetooth device disconnect bar code Bluetooth Device Disconnect itis not already paired with your Bluetooth device If so remove it from your host s Bluetooth devices list your host is set to all
51. on These configurations are indicated with a blue check mark or blue text Open the folders to find the configuration commands needed Double click each command to send it to the system SG20B Cordless Scanner Bluetooth Base Station User s Guide 47 Chapter 4 Configuring the Scanner and Base Station as a System Note The scanner does not beep when you send configuration gt commands online from EasySet When you select Disconnect from the Communication menu in Easyset the base station reboots and the scanner disconnects then reconnects to it Offline Setup with EasySet To configure your system offline by scanning bar codes 1 Start EasySet The first time you start EasySet the Select product dialog box appears If the Select product dialog box does not appear choose Product gt Select or click on the product icon in the upper left corner 2 Select your product SG20BSYS 3 Open the folders to find the configuration commands needed Double click each command to send each command to the setup sheet 4 Click on the print icon to print out the setup sheet and scan the commands 48 SG20B Cordless Scanner Bluetooth Base Station User s Guide 5 Connecting and Configuring the SG20B Scanner in Direct Connection This chapter explains how to connect the SG20B scanner to a host and how to set up the scanner in direct connection configuration This chapter covers these topics Connecting the SG20B in Direct Connecti
52. on is connected to your host and your scanner is connected to your base station they can be seen together as a single system such as a tethered scanner To connect a scanner to the base station 1 Connect the SG20 Bluetooth Base Station to a host device using the correct cable for your interface see Connecting the SG20 Bluetooth Base Station to a Host on page 28 2 Turn your SG20B on by pressing the trigger 3 Read the Bluetooth association bar code on the bottom of the SG20 Bluetooth Base Station SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 3 Connecting the Scanner and Base Station as a System Connecting the SG20B to the 5620 Bluetooth Base Station The scanner beeps twice the green status light flashes twice and the blue Intermec Ready to Work indicator starts blinking When the scanner connects to the base station it emits a series of beeps from low to high The blue Intermec Ready to Work indicator turns on and stays on for both the scanner and base station SG20B Cordless Scanner Bluetooth Base Station User s Guide 35 Chapter 3 Connecting the Scanner and Base Station as a System Q Bluetooth Connected Intermec Ready to Work Indicator On Your scanner is ready to scan data Note If you cannot read the association bar code located on the bottom of the base station you will need to create an association bar code using EasySet see Configuring Your System with EasySet o
53. ooth link incoming and outgoing are created Note the COM port numbers and port type incoming outgoing for example by opening the Bluetooth settings from the Bluetooth icon in the taskbar or the operating system Device Manager 54 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 5 Connecting and Configuring the SG20B Scanner in Direct Connection Connecting from your Host as an SPP Bluetooth Device This section describes how to connect your scanner from your host To connect from the host 1 Once your scanner is paired with your host turn it on by pulling the trigger Make sure it is set as an SPP Bluetooth device 2 Start EasySet version 5 6 5 1 or later Make sure that SG20B is selected as your product 3 Select Communication gt Select communication interface The Device Selection dialog box appears 4 Select the outgoing COM port Standard Serial over Bluetooth link that you noted at the end of the pairing procedure and click OK 5 Depending on the time elapsed since your last connection or if your scanner has been reset since pairing a pop up might appear indicating that a Bluetooth device is trying to connect 6 Ifso click on the pop up A window appears asking for the pairing code Enter the default Bluetooth PIN 0000 and validate When the scanner connects to your host PC it emits a series of beeps from low to high and the blue Intermec Ready to Work indicator turns solid blue 7
54. ources for additional product information Safety Information Your safety 1s extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand dangers warnings cautions and notes that are in this document You may also see icons that tell you when to follow ESD procedures and when to take special precautions for handling optical parts condition or statement that must be strictly observed to avoid A warning alerts you of an operating procedure practice death or serious injury to the persons working on the equipment Warning A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data aution special instructions for handling a particular condition or set of log Note Notes either provide extra information about a topic or contain circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty SG20B Cordless Scanner Bluetooth Base Station User s Guide vii Before You Begin viii Web Support
55. ovide 500 mA to power the base station and charge a scanner by slow charge To charge a scanner by fast charge you must also connect an external power supply to the DC connector 28 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 3 Connecting the Scanner and Base Station as a System To connect a USB cable to the USB connector 1 Connect a standard USB cable to the USB connector of the base station and to the host USB connector DC connector i a S Optional external pee ower suppl E p pply Standard _ USB cable m lt gt S620 Bluetooth Base Station USB Connection on USB Connector 2 Connect the power supply optional to the DC connector and to an AC power outlet UJ If your host device is off curn it on The SG20 Bluetooth Base Station is successfully connected and power is on when the blue light flashes 2 times message that the host does not provide enough power In this case use a different hub or disconnect other USB devices The host must provide 500mA from the USB port to power the base station and charge a scanner by slow charge los Note If you do not use an external power supply you may get a 4 If necessary configure your SG20 Bluetooth Base Station for an International keyboard using EasySet The default keyboard is North America for additional keyboards see International Keyboard on page 41 SG20B Cordless S
56. ow Bluetooth device connections Pairing and Connecting as an HID Bluetooth Device This section describes how to pair and connect your scanner from your host PC To pair and connect as an HID Bluetooth device 1 Turn on your scanner by pulling the trigger 2 Scan the Bluetooth device profile HID configuration bar code SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 5 Connecting and Configuring the SG20B Scanner in Direct Connection Bluetooth Device Profile HID 3 Double click the Bluetooth icon on your taskbar The Bluetooth Devices listing all paired devices window appears 4 Click on the command for adding a Bluetooth device Add or Add a device depending on operating systems The wizard for adding Bluetooth devices appears 5 Follow the onscreen instructions until your host searches for Bluetooth devices The SG20B scanner appears in the Bluetooth device list as a keyboard in the following format SG20B BDA where BDA is the scanner s Bluetooth Device Address You can find the BDA on the scanner s label Intermec Technologies Corp Everett WA 98203 MODEL 2 5 mH SG20B BARS 5V 1 7A 1C ICES 003 CLASS B Made in Singapore Seis ALAS 47E MFD 4 77 FRA X 28 93 YY MM DD CN SG20B1D XXXXXX O BDA XXXXXXXXXXXX SG20B BDA The scanner BDA can be found on the scanner s label paired with the host Under some operating systems
57. r Base station 46 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 4 Configuring the Scanner and Base Station as a System Configuring Your System with EasySet EasySet is an Intermec configuration application that provides you with two ways to configure your scanner Online setup send configuration commands from EasySet directly to the product Offline setup send configuration commands to a bar code setup sheet print the setup sheet and use a scanner to scan the bar codes EasySet is available on the Intermec web site at www intermec com EasySet Simply download and install Online Setup with EasySet Online setup with EasySet is only available if you are using an RS 232 cable or a USB cable To configure your system online by sending commands from EasySet 1 Connect the base station to a host PC using an RS 232 or USB cable and set connection parameters if necessary Start EasySet The first time you start EasySet the Select product dialog box appears If the Select product dialog box does not appear choose Product gt Select or click on the product icon in the upper left corner 3 Select your product SG20BSYS Select Communication Select communication interface The Device Selection dialog box appears Select the communication interface that you are using for your system and click OK EasySet connects to your system and retrieves the current configurati
58. rdless Scanner Bluetooth Base Station User s Guide 23 Chapter 2 Introducing the SG20 Bluetooth Base Station Understanding the Light The SG20 Bluetooth Base Station has a blue Intermec Ready to Work light This light is used to indicate the status of the Bluetooth and host connection as well as data transmission Intermec Ready to Work indicator a 5620 Bluetooth Base Station Ready to Work Light Blue Intermec Ready to Work Indicator Description Light State What It Means 2 flashes Power up On A Bluetooth connection has been established The SG20 Bluetooth Base Station is ready to receive data from the scanner 1 blink off Data has been successfully transmitted to the host Slow blinking Connection is incomplete cannot charge and or interface with the scanner See figure SG20 Bluetooth Base Station Recommended Connections on page 23 Off A Bluetooth connection has not been established 24 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 2 Introducing the SG20 Bluetooth Base Station Accessories You will need one or more of the following cables for your SG20 Bluetooth Base Station 5620 Bluetooth Base Station Cable List Cable Part Number SG20 USB cable non powered CAB SG20 USBxxx SG20 Keyboard wedge cable CAB SG20 KBWxxx SG20 RS 232 cable CAB SG20 SERxxx Universal Intermec power supply 5V 851 089 xxx Note A power cord is also needed to plug in the power supply
59. s Guide GS1 DataBar Limited GS1 DataBar Omni Directional Interleaved 2 of 5 Matrix 2 of 5 MSI Plessey Standard 2 of 5 Telepen Appendix A Specifications and Reading Distances Base Station Specifications Use this section to find technical information about the SG20 Bluetooth Base Station Physical Dimensions Length 13 1 cm 5 2 in Height 9 9 cm 3 9 in Width 10 6 cm 4 2 in Weight 280 g 9 88 oz Interfaces RS 232 USB HID and VCP Keyboard Wedge Electrical Specifications Operating voltage 5V 10 Operating current 90 mA Maximum current fully USB 05A 5V discharged scanner RS 232 1 2A 5V Temperature and Environmental Specifications Operating temperature 0 C to 50 C 32 F to 122 F Operating temperature 0 C to 40 C 32 F to 104 F when charging Storage temperature 20 C to 60 C 4 F to 140 F Relative humidity 5 to 95 non condensing Shock 30 G 11 ms half sine 3 directions Vibrations 8G from 10Hz to 500Hz 2hr axis 3 axes SG20B Cordless Scanner Bluetooth Base Station User s Guide 89 Appendix A Specifications and Reading Distances Bluetooth Radio Radio Type Bluetooth Class 2 version 2 1 EDR Frequency 2400 2483 5 MHz Certifications UL cUL FCC IP30 Reading Distances The reading distances for each scanner are typical distances measured from the front end of the scanner bezel in an office environment 200 lux 90 SG20B Cordless Scanner Bluetoo
60. se configuration bar codes to select the keyboard for your country Additional keyboards are available in EasySet see Configuring Your System with cid on page 31 North American Windows French Windows French Canadian Windows 95 98 SG20B Cordless Scanner Bluetooth Base Station User s Guide 57 Chapter 5 Connecting and Configuring the SG20B Scanner in Direct Connection French Canadian Windows XP 2000 German Windows Spanish Windows Italian Windows UK English Windows Japanese Windows Brazilian Portuguese Windows Czech Republic Windows Slovakian Windows Hungarian 101 key 58 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 5 Connecting and Configuring the SG20B Scanner in Direct Connection Configuring the Postamble The default postamble is CR lt LF gt For certain applications or when using your scanner as an HID Bluetooth device you may need to change this setting Use the following configuration bar codes to change the default postamble in your scanner Carriage Return Line Feed None Carriage Return Enter SG20B Cordless Scanner Bluetooth Base Station User s Guide 59 Chapter 5 Connecting and Configuring the SG20B Scanner in
61. spite using the correct cables and power supply the only way to recover the scanner is to reinstall the firmware This is only possible when using the download cable see Required Accessories on page 13 Follow the instructions for upgrading the firmware in this chapter Cleaning the SG20B Clean the scanner window as often as needed for the environment in which you are using the SG20B To clean the scanner window you can use soapy water a solution of ammonia and water or isopropyl alcohol Opening the SG20B may cause damage to the internal components Caution To clean the scanner window 1 Dip a clean towel or rag in soapy water ammonia and water solution or isopropyl alcohol and wring out the excess Wipe the scanner window Do not allow any abrasive material to touch the window 2 Wipe dry with a lint free cloth 80 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station Resetting the SG20B Scanner If your scanner becomes unresponsive you can manually reset it by inserting a pin in the reset hole and pushing the reset button After a manual reset your scanner is still configured as it was before current parameters are not reset Replacing the SG20B Scanner Battery If your scanner flashes a battery fault signal blinking amber LED you can order a new battery pack P N BP SG20 xxx and replace the defective battery by the new o
62. taining the SG20B and S20 Bluetooth Base Station Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station Troubleshooting the SG20B and SG20 Bluetooth Base Station If you have problems using the SG20B or the SG20 Bluetooth Base Station use this chapter to find a possible solution Calling Product Support To talk to an Intermec Product Support representative Inthe U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative For help go to www intermec com gt About Us gt Contact Us Before you call Intermec Product Support make sure you have the following information e SG20B and or SG20 Bluetooth Base Station firmware version e SG20B decode version To get the firmware version and decode version 1 Run an application that can accept bar code information from the SG20B Ifyou are using a USB Keyboard HID or keyboard wedge interface for your SG20 Bluetooth Base Station or if your SG20B scanner is connected to a Bluetooth device with the HID Bluetooth profile use Microsoft amp Notepad Ifyou are using an RS 232 or USB Virtual Com interface for your SG20 Bluetooth Base Station or if your SG20B scanner is connected to a Bluetooth device with the SPP Bluetooth profile use the EasySet ISCP Terminal window see Configuring Your System with EasySet on page 47 2 Scan one of these bar codes Get firmware version Scanner 64 SG20B Scanner
63. talled or if a more recent version is available you will be asked to install it Click Yes and follow the installation instructions After installing Winflash start WinFlash from the Tools menu select Upgrade product firmware SG20B Scanner Bluetooth Base Station User s Guide 77 Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station 6 Select the RS 232 cable and click Next 377 Select the type of cable you have connected between your PC and the product 7 Use Browse to browse to the location of the firmware upgrade file bin select the file and click Open Click Next Select or enter the filename of the freeware to download into the product 78 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station 8 Select the Com port and parameters Click Next Select the communication pot you are connected to Communications Port COM SG20B Scanner Bluetooth Base Station User s Guide 79 Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station When the firmware download is complete the Operation successful message appears 10 Click Finish You have successfully upgraded your SG20 Bluetooth Base Station firmware Note If the firmware download is not successful you must restart the log firmware download procedure Scanner Recovery If something happens to your scanner and it does not turn on de
64. th Base Station User s Guide SG20B1D in 10 g 6 4 g 10 Appendix A Specifications and Reading Distances p 2 4 6 g 10 12 14 16 18 20 EAN UPC 0 15 mm 6 mils a IITI TIITII ITTI TITT TTT TTT TTT 0 5 10 15 20 25 30 35 40 45 50 Symbology Density Minimum Distance Maximum Distance Code 39 0 15 mm 6 mils 6 cm 2 36 in 13 cm 5 12 in 0 25 mm 10 mils 3 cm 1 18 in 21 cm 8 26 in 0 5 mm 20 mils 3 cm 1 18 in 32 cm 12 6 in 1 mm 40 mils 8 cm 3 15 in 50 cm 19 68 in EAN UPC 0 33 mm 13 mils 3 cm 1 18 in 26 cm 10 24 in SG20B Cordless Scanner Bluetooth Base Station User s Guide m 25 20 I 15 L 10 cm 91 Appendix A Specifications and Reading Distances SG20BHP SG20BHPHC O 4 8 qx 1 amp 2 2 4 28 3a7 m Lise ara Eepidorer lope ioe i ariii 12 30 3 ll PDF41715 mils 8 PDFAT 10mils 20 Data Matrix 10 mils m 4 i Li mE 10 dette E 4 ME gt 10 DUsmmismis s EENNENN 20 NH 8mmimmis I 12 _ 30 fetten A TA OLS eee Un ae cm 0 10 20 30 40 50 60 70 80 Symbology Density Minimum Distance Maximum Distance Code 39 0 125 mm 5 mils 4 cm 1 57 in 12 5 cm 4 92 in 0 5 mm 20 mils 5 cm 1 97 in 46 cm 18 11 in 1 mm 40 mils 12 cm 4 72 in 70 cm 27 56 in EAN UPC 0 33 mm 13 mils 4 cm 1 57 in 30 cm 11 8 in PDF417 0 25 mm 10 mils 3 cm 1
65. tivate see Hands Free Scanning on page 96 SG20B Cordless Scanner Bluetooth Base Station User s Guide 9 Chapter 1 Introducing the SG20B Cordless Scanner 10 Autostand Triggering Mode Autostand mode is different depending on the scanner model This section explains the difference between Autostand for SG20BHP SG20BHPHC and Autostand for SG20B1D Autostand For SG20BHP or SG20BHPHC Autostand is a mix of Level and Presentation triggering modes When the scanner is not in the Charge Base or Bluetooth Base station it is in Level mode pull the trigger to scan a bar code When you place the scanner in a Charge Base or Bluetooth Base Station it automatically switches to Presentation mode In this mode the scanner turns on automatically when it detects movement in front of the scanner window This allows you to use your scanner for hands free scanning To return to Level mode handheld scanning take the scanner out the of the base Autostand For SG20B1D When using the 1D model Autostand is a mix of Level and Flashing triggering modes 1D model does not support Presentation mode When the scanner is not in the Charge Base or Bluetooth Base station it is in Level mode pull the trigger to scan a bar code When you place the scanner in a Charge Base or Bluetooth Base Station it automatically switches to Flashing mode In this mode the scanner is flashing This allows you to use your scanner for hands free scanning To retur
66. trigger Follow the pairing Note After reading the Firmware Upgrade bar code your scanner procedure anyway without turning on your scanner 4 Unlike the normal pairing procedure when upgrading it your scanner does not have to be responsive to be paired with your host 5 Start EasySet version 5 6 5 1 or later Make sure SG20B is selected as your product 6 From the Tools menu select Upgrade product firmware to start WinFlash 7 If WinFlash is not already installed or if a more recent version is available you will be asked to install it Click Yes and follow the installation instructions After installing Winflash start WinFlash from the Tools menu select Upgrade product firmware SG20B Scanner Bluetooth Base Station User s Guide 73 Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station 8 Select SG20B 1D scanner or SG20B 2D scanner and click Next M Select your product model SG20B 1D scanner C SG20B 2D scanner Cancel 9 Use Browse to browse to the location of the firmware upgrade file bin select the file and click Open Click Next Product SG208 HP Cable type Bluetooth interface Select or enter the filename of the firmware to download into the product 74 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station 10 Click OK when the Firmware upgrade bar code appears Please read the
67. troducing the SG20B Cordless Scanner SG20 Bluetooth Base Station The Bluetooth base station is used to charge your scanner and connect it to a non Bluetooth host For more information on the base station see What is the SG20 Bluetooth Base Station on page 18 5620 Bluetooth Base Station P N BB SG20 xxx SG20B Charge Base The charge base is used to charge your scanner only no Bluetooth connection For more information on the charge base see the SG20B Charge Base Instructions delivered in the box with the charge base 5620 Charge Base P N CB SG20 xxx Optional Accessories The following accessories are optional 14 SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 1 Introducing the SG20B Cordless Scanner Desktop Wall Mount The desktop wall mount holder can be used to store the SG20B when you are not using it You can attach the holder with screws either to a desk or to a wall 5620 Desktop Wall Mount Holder P N Holder SG20 xx Desktop Adjustable Stand The desktop adjustable stand can be used to adjust the scanning angle when using the SG20B as a hands free scanner must change the default trigger setting or to store it when you are not using it S620 Desktop Adjustable Stand P N Stand SG20 xx SG20B Cordless Scanner Bluetooth Base Station User s Guide 15 Chapter 1 Introducing the SG20B Cordless Scanner Intermec USB Bluetooth Adapter The USB Bluetooth Adapter lets you
68. ttery in its compartment and connect the battery cable 7 Make sure cables are properly passed through the notch so they are not pinched and cut while you slide the upper case back in place 8 Install che upper case screw tighten to 0 68 Nm 6 in Ib and clip the cap end back into the scanner 84 SG20B Scanner Bluetooth Base Station User s Guide A Specifications and Reading Distances This appendix contains the technical specifications of the scanner and base station as well as reading distances for each scanner model Appendix A Specifications and Reading Distances Scanner Specifications Use this section to find technical information about the cordless SG20B scanner Physical Dimensions Length 20 3 cm 8 in Height 6 5 cm 2 6 in Width 6 1 cm 2 4 in Weight 175 g 6 2 oz Power and Electrical Specifications Operating Rechargeable lithium ion battery 1567 mAh Electrical rating 5V 1 7A Temperature and Environmental Specifications Operating temperature 0 C to 50 C 32 F to 122 F Storage temperature 20 C to 60 C 4 F to 140 F Relative humidity 5 to 95 non condensing Shock 30 G 11 ms half sine 3 directions Vibrations 8G from 10Hz to 500Hz 2hr axis 3 axes Environmental rating IP30 Ambient light 0 to 100 000 lux Artificial light 25 000 lux 86 SG20B Cordless Scanner Bluetooth Base Station User s Guide Appendix A Specifications and Reading Distances Scanning Performan
69. ur host prior to upgrading it The following procedures cover both cases 68 SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station To upgrade the SG20B firmware when your scanner is already paired with your host 1 Download the latest SG20B firmware update package from the Intermec web site at www intermec com Go to Support Downloads b From the Product Category drop down list choose Bar Code Scanners c From the Product Family drop down list choose Wireless d From the Product drop down list choose SG20B and click Submit e Click thelink to download the firmware upgrade package and save firmware upgrade file bin to your PC 2 If your scanner is connected to your host disconnect it by reading the Bluetooth Device Disconnect bar code Bluetooth Device Disconnect 3 If your host outgoing port is open close it 4 If your scanner is paired as an HID Bluetooth device remove it from your host Bluetooth devices and follow the procedure for upgrading an unpaired scanner see To upgrade the SG20B firmware when your scanner is not paired with your host on page 72 5 Scan the Firmware Upgrade bar code Firmware upgrade 6 Start EasySet version 5 6 5 1 or later Make sure SG20B is selected as your product 7 From the Tools menu select Upgrade product firmware to start WinFlash SG20B Scanner Bluetooth Base Station
70. w to high and the blue Intermec Ready to Work indicator turns solid blue To disconnect close the incoming port When the scanner disconnects from your host PC it emits a series of beeps from high to low and the blue Intermec Ready to Work indicator turns off The LED starts blinking Connectivity Matrix A connectivity matrix listing all Bluetooth devices the SG20B scanner can connect to is available You can download it from Knowledge Central on the Intermec web site 56 To download the connectivity matrix 1 2 Go to http intermec custhelp com In the search box type SG20B and click Search SG20B Cordless Scanner Bluetooth Base Station User s Guide Chapter 5 Connecting and Configuring the SG20B Scanner in Direct Connection 3 Select the Connectivity Matrix in the list Configuring the SG20B in Direct Connection This section provides you with configuration bar codes for a basic setup of your scanner It also gives the procedure for configuring your scanner in direct connection using EasySet Basic Setup with Configuration Bar Codes These configuration bar codes apply when your scanner is connected to a host in direct connection only All default values are marked with Resetting Your Scanner To reset your scanner read the reset factory defaults configuration bar code Reset factory defaults Setting an International Keyboard By default the SG20B uses a North American keyboard layout Use the
71. your host using an RS 232 cable make sure that the serial parameters on the SG20B match the serial parameters of the host computer The default serial parameters for the SG20B are 57600 baud 8 data bits no parity and 1 stop bit There might be a problem with your host Bluetooth interface Try disabling then enabling your host Bluetooth radio from the Device Manager or unplugging then plugging again the Intermec USB Bluetooth Adapter if applicable SG20B Scanner Bluetooth Base Station User s Guide Chapter 6 Troubleshooting and Maintaining the Scanner and Base Station Problems and Possible Solutions continued Problem Possible Solution You cannot charge your There might be a problem with your base station scanner or establish a connection This is indicated by a blinking of the Bluetooth connection SG20 Bluetooth Base Station blue Intermec with che SG20 Ready to Work indicator Bluetooth Base Station Make sure the SG20 Bluetooth Base Station is properly connected to your host see SG20 Bluetooth Base Station Recommended Connections on page 23 Your scanner is Try to reset it electrically by pushing the reset unresponsive button see Resetting the SG20B Scanner on page 81 You cannot scan the Print out this bar code and scan it Firmware upgrade bar Firmware upgrade code on your computer SG20B Scanner Bluetooth Base Station User s Guide 57 Chapter 6 Troubleshooting and Maintaining the

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