USER GUIDE - GN ReSound
Contents
1. 4F to 60C 140F and relative humidity of 90 RH non condensing for limited time The air pressure between 500 and 1100 hPa is appropriate AN General precautions 30 Do not leave hearing instruments in the sun near an open fire or in a hot parked car Do not wear hearing instruments while showering swimming in heavy rain or in a moist atmosphere such as a steam bath or sauna Should the hearing instrument become moist remove the battery and place the hearing instrument in a closed container with a drying agent Your hearing care professional can provide options for drying containers or kits Remove the hearing instruments when applying items such as cosmetics perfume after shave hair spray and suntan lotion Use only original ReSound consumables e g tubes and domes Only connect ReSound hearing instruments to ReSound accessories intended and quali fied to be used with ReSound hearing instruments Never attempt to modify the shape of the hearing instrument ear moulds or tubing yourself AN General warnings Consult a hearing care professional if you discover a foreign object in your ear canal if you experience skin irritation or if excessive ear wax accumulates with the use of the hearing instrument Different types of radiation from e g NMR MRI or CT scanners may damage hearing in struments It is recommended not to wear hearing instruments during these or other similar pro2. position relative to the telephone receiver To avoid the issue please move the magnet to another place on the telephone receiver 2 Only use magnets supplied by GN ReSound Tele loop systems Many places such as theatres houses of worship and schools are equipped with tele loop systems When using a telecoil programme with tele loop systems sound is picked up directly and may improve speech understanding If there is no sound from the hearing instruments in 25 a tele loop system and with a telecoil programme activated the tele loop system may not be turned on or is not operating correctly If a facility is not equipped with a tele loop system sitting as close as possible to the front may be helpful Care and maintenance Your hearing instrument is protected by a layer of protective hydrophobic nanocoat material Please follow the following instructions to prolong the durability of your hearing instruments 1 Keep your hearing instrument clean and dry Wipe the case with a soft cloth or tissue after use to remove grease or moisture Do not use water or solvents as these can damage the hearing instrument s 2 Never immerse hearing instruments in water or other liquids as liquids may cause perma nent damage to the hearing instruments 8 Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors 4 Do not leave hearing instruments in or near direct heat or sunlight such as in a hot parked car a
3. 0 P VE210 P VE310 P 112 dB SPL 116 dB SPL 44 Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials as described in applicable warranty documentation In its service policy ReSound pledges to secure functionality at least equivalent to the original hearing instrument As a signa tory to the United Nations Global Compact initiative ReSound is committed to doing this in line with environment friendly best practices Hearing instruments therefore at ReSound discretion may be replaced by new products or products manufactured from new or serviceable used parts or repaired using new or refurbished replacement parts The warranty period of hearing instru ments is designated on your warranty card which is provided by your hearing care professional For hearing instruments that require service please contact your hearing care professional for assistance ReSound hearing instruments that malfunction must be repaired by a ReSound quali fied technician Do not attempt to open the case of hearing instruments as this will invalidate the warranty 45 m so N Please ask your local hearing care professional concerning disposal of your hearing instrument Faceplate Electronics by GN ReSound A S Any issues relating to the EU Medical Device Directive 93 42 EEC should be directed to GN ReSound A S 47 Worldwide Headquarters GN ReSound A S Lautrupb
4. EMEDY Excessive whistling feedback 38 ncorrect hearing instrument placement Excessive ear wax Feedback control may need to be adjusted Hearing instrument settings not optimal Re insert hearing instrument carefully Consult your physician Consult your hearing care professional Consult your hearing care professional 39 TROUBLESHOOTING GUIDE SYMPTOM CAUSE POSSIBLE REMEDY Sound distorted not clear Weak battery mproper hearing instrument fit Hearing instrument damaged Hearing instrument settings not optimal e Replace battery e Consult your hearing care professional e Consult your hearing care professional Consult your hearing care professional If there are any other problems not mentioned in this guide please contact your hearing care professional 40 41 TECHNICAL DATA TCs Hearing Instrument Model VE130 VE230 VE230 D VE330 VE 330 D Maximum output 2ccCoupler IEC 60118 7 114 dB SP VE130 P VE230 P VE230 DP VE830 P VE330 DP 117 d BSPL 42 TECHNICAL DATA ITEs Hearing Instrument Model VE150 VE250 VE250 D VE350 VE350 D Maximum output 2ccCoupler IEC 60118 7 117 dB SPL VE150 P VE250 P VE250 DP VE350 P VE3SO DP 129 dB SPL 43 TECHNICAL DATA CIC Maximum output 2ccCoupler IEC 60118 7 Hearing Instrument Model VE110 VE210 VE310 VE11
5. ReSound Vea USER GUIDE CUSTOM MODELS CIC COMPLETELY IN CANAL ITC IN THE CANAL ITE IN THE EAR ReSound r hearin Introduction Congratulations on the purchase of your new hearing instruments ReSound s innovative sound Hearing instrument model technology and design combined with the customised set up selected by your hearing care professional will make hearing a more enjoyable experience Hearing instruments will enable you Model VE10 VE30 VE50 to hear sounds that you may not have heard in years because of your hearing loss Practice and Battery size TOA 312 13 a positive attitude are important in learning to use hearing instruments Your ReSound instru ments have been adjusted according to your individual hearing loss and needs Some people adjust quickly to wearing hearing instruments in their ears and hearing new sounds other people may need more time Tube type _ Dome size Please read this manual carefully in order to wholly benefit from the use of your hearing instru i i ments With proper care maintenance and usage your hearing instruments will aid you in Left serial number Right serial number better communication for many years Ask your hearing care professional if you have any ques tions ReSound is a registred trade mark of GN ReSound A S 2 SYMBOLS WARNING points out a situation that could lead to serious injuries CAUTION indicates a situation t
6. cedures Other types of radiation such as burglar alarms room surveillance systems radio equipment mobile telephones contain less energy and will not damage hearing instruments However they have the potential to momentarily affect the sound quality or temporarily create strange sounds from hearing instruments Do not wear hearing instruments in mines oil fields or other explosive areas unless those areas are certified for hearing instrument use 31 32 Do not allow others to use your hearing instruments This may cause damage to the hear ing instruments or to the hearing of the other individual Instrument usage by children or mentally challenged persons should be supervised at all times to ensure their safety The hearing instrument contains small parts that could be swallowed by children Please be mindful not to leave children unsupervised with this hearing instrument Hearing instruments should be used only as prescribed by your hearing care professional Incorrect use may result in hearing loss External devices connected to the electrical input must be safe according to the require ments of IEC 60601 1 1 IEC 60065 or IEC 60950 1 as appropriate If device is broken do not use AN Battery warning information Batteries although very small contain dangerous substances and should be disposed of care fully This is for the safety of you and the environment Please note 1 DO NOT attempt to recharge
7. e ear ITE 2 Battery compartment and On Off switch ReSound Vea 3 Sound outlet VE130 VE130 P VE230 VE230 D 4 Wax filter s F A VE230 P VE230 DP VE330 VE330 D 5 Venting 6 e e j N 6 VE 330 P VE330 DP 6 Microphone sound inlet s u VE150 VE150 P VE250 VE250 D 7 Volume control optional N VE250 P VE250 DP VE350 VE350 D 8 Model uv VE350 P VE350 DP 9 Manufacturer amp 10 Serial number 4 1 lt Getting started On Off function 1 2 When the battery door is closed the hearing instrument turns on and the default program will be activated To turn off the hearing instrument open the battery door Many individuals can use their fingernail to pull it open Tip Whenever the hearing instruments are not in use remember to open the battery doors to avoid unnecessary battery consumption SmartStart Hearing instruments can be turned on once you have placed them in your ears If you prefer to turn them on just prior to placing them in your ears your hearing care professional can activate a function called SmartStart This function will delay the time in which the hearing instruments turn on by ten seconds after the battery compartment is closed This reduces the risk that the hearing instruments will whistle while you put them in With SmartStart a beep will be heard for each second of the delay period Inserting Replacing the battery 1 Open the battery door completely by using your fingerna
8. hat could lead to minor and moderate injuries Advice and tips on how to handle your hearing instrument better CONTENTS Intred eton Sater ey hk ed ne Description of the hearing instruments Getting started 2222er ONO Tunelniaas ee SmartStart a see eae rhe wake ay Inserting Replacing the battery Low battery indicator 2 222222 Inserting removing hearing instruments Operation of the hearing instrument 17 Volume control optional 2 2 17 Program button optional 2 2 2 2 18 Telephone USE eee 20 Telecoil Optional 6 22 RAGHENOW 2 cca aches sie te eas 22 Tele loop systems 2 6 ee 25 Care and maintenance 2 2 22 26 Daily maintenance n n aoaaa 27 Cleaning hearing instruments Replacing wax filters ee General precautions 0 ee General wamingS 2 222 Battery warning Information Troubleshooting guide 2 22 2222 lechnical data 22222222 Warranty and repairs aaua Description of the hearing instruments Completely in the canal CIC Resound Vea VE110 VE110 P VE210 VE210 P VE310 VE310 P OOANOARWN gt Battery compartment and On Off switch Removal cord optional Sound outlet Wax filter Venting Microphone sound inlet s Model Manufacturer Serial number 3 4 GN ReSofa Resound Ved XXX a In the canal ITC 1 Programme button 2 3 4 and In th
9. hearing care professional can deactivate it 17 Programme button Depending on your experience level with hearing instruments individual hearing needs and the type of listening environments you experience your hearing care professional may activate ad ditional programmes in the hearing instrument If additional programmes have been activated the following list explains how they work 1 You can switch between programmes by pushing the programme button once 2 You will then hear one or more beeps The number of beeps indicates which programme you have selected one beep programme one two beeps programme two etc 3 When the hearing instruments are turned off and then back on the hearing instrument always returns to the default setting programme one Programme Description of when to use 4 2 3 4 19 Telephone use 4 Any whistling may also be decreased by holding the telephone Finding the optimal position for holding a telephone may require practice for some individuals slightly away from the ear oe and one or more of the following suggestions may be helpful 5 Depending on your individual needs your hearing care profes sional may activate a programme specifically for telephone use 1 1 Hold the telephone as you would normally 2 Hold the telephone towards the top of the ear closer to where the microphones are 3 If whistling occurs holding the telephone in the same position
10. hese filters the following steps are needed 1 Brush the sound outlet area with the sound outlet pointed down 2 Insert the threaded end of the wax filter tool into the used wax filter and gently rotate clockwise 3 Gently pull until the used filter is removed 4 Discard the used filter in the slot located in the wax filter kit by pressing it into the center slid ing it to one end of the slot and pull until the filter is discarded 5 Flip the wax filter tool around locate a new filter in the dial and press the tip of the tool into the center of the dial 6 Gently pull the new filter out of the dial 7 Align the new filter to the sound outlet 8 Press the new filter into the opening and simultaneously pull and rock back and forth until the new wax filter is in place Tip Pressing on the new filter with the flat side of the wax filter tool can give extra insurance that the filter is correctly in place Note If a different type of wax filter is used for your hearing instruments or if your hearing instru ments do not utilise wax filters consult your hearing care professional for proper instruction Temperature test transport and storage information GN ReSound Hearing Instruments are subjected to various tests in temperature and damp heating cycling between 25C 13F and 70C 158F according to internal and industry stan dards During transport or storage the temperature should not exceed the limit values of 20C
11. il 2 Remove the used battery if present Insert the new battery with the positive side in the correct position The battery door has a indicator to help determine the correct inser tion 3 Always use new Zinc Air batteries that have a minimum remaining shelf life of 1 year 4 Gently close the battery door G Tip When the hearing instruments are not in use for an extended period of time removing the batteries may help prevent corrosion of the battery compartment and ensure that battery life is not shortened EN 5 cS Low battery indicator Your hearing care professional can set your hearing instrument to give an acoustical indication when the battery is reaching its end of life The hearing instrument will reduce amplification and emit a melody if battery power gets too low This signal will recur every five minutes until the hearing instrument automatically switches off It is recommended that you keep spare batteries on hand 13 Inserting Removing hearing instruments By experimenting an easier method may be discovered With proper insertion hearing instru Insertion CIC ITC and ITE ments should fit snugly but comfortably If hearing instruments cause irritation of the ears 1 Hold the hearing instrument between your thumb and index finger either contact your hearing care professional Never attempt to modify the shape of the hearing instru above and below or on the sides ment yourself 2 P
12. jerg 7 DK 2750 Ballerup Denmark Tel 45 45 75 11 11 Fax 45 45 75 11 19 www resound com United Kingdom GN ReSound Ltd Kirtlington Business Centre Portway Kirtlington Oxon OX5 3JA Tel 44 1869 352 800 Fax 44 1869 343 466 www gnresound co uk Australia GN ReSound Pty Ltd Unit R1 Regents Park Estate 391 Park Road Regents Park NSW 2143 Tel free 1800 658 955 Fax 61 2 9743 7472 www gnresound com au New Zealand GN ReSound NZ Ltd Ground Floor North Entrance 4 Fred Thomas Drive Takapuna Auckland 0622 Tel free 0800 900 126 Fax free 0800 007 695 www gnresound co nz ReSound rediscover hearing 400038000 GB 12 01 Rev B
13. lace the sound outlet portion into your ear canal Twist the hearing instrument slightly back and forth until it sits well and comfortably inside your ear Opening and closing your mouth may ease insertion 1 Tip Itmay behelpfulto pull your ear up and outward with your opposite hand during insertion Removal ITC and ITE N 1 Hold the edges of the hearing instrument with your thumb and forefinger 2 Pull outward while slightly rotating your hand forward Removal CIC 1 Hold the removal cord with your thumb and index finger and pull outward 2 Hold the edges of the hearing instrument with your thumb and forefinger and pull outward while slightly rotating your hand forward Note Consult your hearing care professional if you have difficulty removing the hearing instruments U Operation of the hearing instrument Volume control ITC and ITE models The volume control will allow the volume of hearing instruments to be increased or decreased 1 To increase the volume rotate the volume control forward towards your face when you are wearing the hearing instruments f 2 To decrease the volume rotate the volume control backward away from your face Please note that when you turn the volume all the way down until the volume control wheel stops rotating the device will be turned off To reboot the device turn the volume back up by rotating the volume control forward If you prefer not to use the volume control your
14. may help the hearing instru ment to adapt 20 Telecoil optional on some ITC and ITE models If equipped a telecoil can be activated by your hearing care professional and accessed through one of the additional programmes A telecoil picks up a telephone s magnetic signal and con verts itto sound An optional telephone programme may help to improve speech understanding on the telephone When using a telecoil programme the receiver of the telephone may need to be held closer to the hearing instrument The handset of the telephone may need to be moved to slightly different positions in order to find the best reception PhoneNow The PhoneNow function available on some hearing instrument models allows your hearing instrument to automatically switch to you telephone program when a telephone receiver is raised to the ear When the telephone receiver is removed from the ear the hearing instrument automatically returns to the previous listening program 22 Placement of PhoneNow magnets While some telephone receivers produce a magnetic field strong enough to activate the Phone Now function other telephone receivers require an additional magnet to be placed on the tele phone receiver In order to place the PhoneNow magnet properly 1 Clean the telephone receiver thoroughly 2 Hold the telephone vertically in a position similar to when making a telephone call 3 Place the magnet just below the telephone receiver If necessary
15. move the magnet to another position to improve ease of use and comfort while speaking Tip Use only recommended cleaning agent to clean the telephone prior to placing the magnet on the phone in order to obtain best possible adherence 23 PhoneNow usage Telephones can be used in a normal manner A beep signal will indicate that the PhoneNow feature has automatically switched the hearing instrument to your telephone program Initially you may need to move the telephone receiver slightly to find the best position for reliable PhoneNow activation and good hearing on the telephone A PhoneNow warnings Keep magnets out of reach of pets children and mentally challenges persons If a magnet is swallowed please seek advice from a medical practitioner 2 The magnet used to supplement the magnetic field of a telephone receiver may affect some medical devices or electronic systems The manufacturer of any magnetically sensi tive devices e g pacemakers should advise you regarding appropriate safety precautions when using your hearing instrument and magnet in close proximity to the medical device or electronic system in question 24 If the manufacturer cannot issue a statement we recommend keeping the magnet or a telephone equipped with the magnet 30 cm 12 away from magnetically sensitive devices e g pacemakers PhoneNow Precautions 1 High distortion during dialing or phoning may mean that the magnet is not in the optimal
16. s excessive heat can cause damage or deform the casing 26 5 Do not wear your instrument while showering swimming in heavy rain or in a moist atmos phere such as a steam bath or sauna 6 If your instrument does get wet or if it has been exposed to high humidity or perspiration it should be left to dry out overnight with the battery out and the battery compartment open It is also a good idea to put the instrument and battery in a sealed container together with a drying agent desiccator overnight Do not use the instrument until it is completely dry Consult your hearing care professional as to which drying agent to use 7 Remove your hearing instrument when applying such things as cosmetics perfume after shave hair spray and suntan lotion These might get into the instrument and cause damage Daily maintenance It is important to keep your hearing instrument clean and dry On a daily basis clean the hearing instruments using a soft cloth or tissue Remove any wax or debris from hearing instruments using a brush and or a wire loop In order to avoid damage due to humidity or excessive perspi ration the use of a drying kit is recommended Some drying kits are electric and in addition to thoroughly drying out hearing instruments they may help sanitize 2 Replacing wax filters Custom hearing instruments may have wax filters that protect against wax and moisture It is recommended that these are changed as needed To change t
17. standard zinc air batteries They may leak or explode 2 DO NOT attempt to dispose of batteries by burning them Used batteries are harmful to the environment Please dispose of them according to local regulations or return them to your hearing care practitioner 3 DO NOT place batteries in your mouth Consult a physician immediately if a battery has been swallowed as they can be harmful to your health 4 Keep batteries away from pets children and mentallly challenged persons 5 Remove the batteries to prevent leakage when the hearing instruments are not in use for an extended period of time 33 TROUBLESHOOTING GUIDE SYMPTOM CAUSE POSSIBLE REMEDY No sound e Not turned on e Turn on by closing the battery door e Dead battery e Replace battery e Battery door will not close e Insert battery properly e Blocked wax filter e Replace wax filter or consult your hearing care professional 34 35 TROUBLESHOOTING GUIDE SYMPTOM CAUSE POSSIBLE REMEDY Not loud e Incorrect hearing instrument placement e Reinsert hearing instrument carefully enough e Blocked sound outlet filter e Change filter or consult your hearing care professional Change in hearing sensitivity Excessive ear wax Volume set too low Consult your hearing care professional Consult your physician Increase the volume control if available or consult your hearing care professional 36 37 TROUBLESHOOTING GUIDE SYMPTOM CAUSE POSSIBLE R
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