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SMSFinder User Guide for SF100, SF400, SF800 models

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1. Administration Administration gt System Setup On the System Setup window you can set up the e mail address of the administrator to whom e mails are sent for event notification You must enter the e mail address in proper user domain format Muti Administration Network Setup SMS Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logout Administration gt gt System Setup E Mail Notification SNTP Client Admin Access SMTP Server Allowed Networks Port Remote Syslog Tools SMTP Server Authentication Username Factory Defaults Password E Mail Address Configure E Mail Notification Don t Send E Mail Notification for Send E Mail Notification for Log File Full CER Invalid Telnet Login mr Invalid Web Login rl lt lt Delete MultiModem iSMS Email Address Auto Reboot Timer o in hrs O Deactivate Configuring E Mail Notification E mail notification is delivered through the Ethernet network with an Internet connection not through the wireless cellular connection MultiModem iSMS Administrator s Guide 31 Chapter 4 Using the MultiModem iSMS Web Interface SMTP Server Enter the IP address or the resolvable name of your mail server for example smtp yourdomain com Port Enter the port number on which the mail server listens Example 25 Click Save SMTP Server Authentication Some mail servers acc
2. Spanned Encoding Type 7 To Enter Phone Numbers Enter the SIM phone and click Add The phone number displays in the box to the right 8 SMS Text Enter an SMS Text message The format add SF100 is a trigger message word that tells the MultiModem iSMS to add the phone number and name to the address book Notice the use of the semicolon in this message 9 Click Send The following message displays Your request is being processed 10 Click OK 73 MultiModem iSMS System Administrator s Guide Chapter 6 SMS Examples 11 Check the Outbox and observe that the message was sent SMS Services gt gt Outbox E sm pate 51263561554 e add 5F100 Tue Jan 1 00 02 14 2008 hu SMS Services gt gt Inbox I sus pate me 16126361654 A add sFi100 08 01 21 10 26 45 24 Ru Note Sometimes you may have to refresh this window and wait several minutes for the cellular provider to deliver the message 13 Go to the SMS Services gt Address Book Observe that the trigger SMS text message was processed and the name and phone number were added to the address book SMS Services gt gt Address Book ina Starting with KENN Note The phone number is entered with a 1 in front of it This indicates the address phone number was entered into the address book using a trigger message MultiModem iSMS System Administrator s Guide 74 Chapter 6 SMS Examples Creating a Broa
3. 3 SMS text is in decimal form Each decimal Value length is maximum 5 and each decimal value is separated by a semi colon Example 1605 65 65300 Note Maximum decimal value allowed is 65535 If enc is not specified in the send API request default enc is the configured settings in SMS settings page enc 2 if Unicode is enabled enc 1 if Extended ASCII is enabled enc 0 if both Extended ASCII and Unicode are disabled Modem index to send SMS Range 1 to 4 for SF400 1 to 8 for SF800 0 for any modem 89 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API NE Specifying modem for a cat 3 job is not applicable Action trigger is executed even if modem is specified The trigger message text to be sent Enable Extended ASCII in the MultiModem iSMS to send both ASCII and extended ASCII chars By default Extended ASCII is disabled and the message can have only ASCII characters If Unicode is enabled if enc is not specified in request ensure SMS text is only in hexadecimal form If Extended ASCII is disabled a maximum of 160 characters can be sent If Extended ASCII is enabled a maximum of 140 characters can be sent If Unicode is enabled a maximum of 70 characters can be sent The API can be used to send an action trigger to the MultiModem iSMS If the MultiModem iSMS has a configured action trigger it performs the configured action Sending to Multiple Nu
4. Administration Network Setup SMS Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logout mE MultiModem iSMS Administrator s Guide 25 Chapter 3 iSMS Basics and the Setup Wizard Navigating the Windows Before using the Web interface you may find the following information about navigating through the windows and the structuring of the menus helpful Muti Administration Network Setup SMS Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logo gt gt Address Book Menus Each menu bar selection has its own sub menu which displays on the left side of the window When you click one of the main menu choices the first window listed in the sub menu displays Choose other sub menu options windows by clicking on its name The following is an example of the Administration sub menu Administration SATP Client Admin Access Allowed Networks Remote Syslog Tools Factory Defaults MultiModem iSMS Administrator s Guide 26 Chapter 3 iSMS Basics and Setup Wizard Table of Menus and Sub Menus Administration System Setup Set up the SMTP server for e mail notifications the names of individuals who receive notifications and the email ID for the notifications FROM line SNTP Client Set up the synchroniz
5. N N N 63 N N N 127 N N N 191 N N N 255 Broadcast Address N N N 31 N N N 63 N N N 95 N N N 127 N N N 159 N N N 191 N N N 223 N N N 255 Broadcast Address N N N 15 N N N 31 N N N 47 N N N 63 N N N 79 N N N 95 N N N 111 N N N 127 N N N 143 N N N 159 N N N 175 N N N 191 N N N 207 N N N 223 N N N 239 115 Appendix B Table of Commonly Supported Subnet Addresses 255 255 255 248 29 255 255 255 252 30 116 N N N 240 Network Number N N N O N N N 8 N N N 16 N N N 24 N N N 32 N N N 40 N N N 48 N N N 56 N N N 64 N N N 72 N N N 80 N N N 88 N N N 96 N N N 104 N N N 112 N N N 120 N N N 128 N N N 136 N N N 144 N N N 152 N N N 160 N N N 168 N N N 176 N N N 184 N N N 192 N N N 200 N N N 208 N N N 216 N N N 224 N N N 232 N N N 240 N N N 248 Network Number N N N O N N N 4 N N N 8 N N N 12 N N N 16 N N N 20 N N N 24 N N N 28 N N N 241 254 Hosts Available N N N 1 6 N N N 9 14 N N N 17 22 N N N 25 30 N N N 33 38 N N N 41 46 N N N 49 54 N N N 57 62 N N N 65 70 N N N 73 78 N N N 81 86 N N N 89 94 N N N 97 102 N N N 105 110 N N N 113 118 N N N 121 126 N N N 129 134 N N N 137 142 N N N 145 150 N N N 153 158 N N N 161 166 N N N 169 174 N N N 177 182 N N N 185 190 N N N 193 198 N N N 201 206 N N N 209 214 N N N 217 222 N N N 225 230 N N N 233 238 N N N 241 246 N N N 249 254 Hosts Available N N N 1 2 N N N 5 6 N N N 9 10 N N N 13 14 N N N 17 1
6. This is a basic software license granted by Multi Tech Systems Inc a Minnesota corporation with its mailing address at 2205 Woodale Drive Mounds View MN 55112 This is a legal agreement between you either an individual or a single entity and Multi Tech Systems Inc for the Multi Tech software product enclosed which includes computer software and may include associated media printed materials and online or electronic documentation SOFTWARE PRODUCT The SOFTWARE PRODUCT also includes any updates and supplements to the original SOFTWARE PRODUCT provided to you by Multi Tech Any software provided along with the SOFTWARE PRODUCT that is associated with a separate end user license agreement is licensed to you under the terms of that license agreement By installing copying downloading accessing or otherwise using the SOFTWARE PRODUCT you agree to be bound by the terms of that separate end user license agreement This copy of Multi Tech Systems software is provided only on the condition that you Customer agree to the following license agreement READ THIS LICENSE CAREFULLY If you do not agree to the terms contained in this license return the packaged program UNOPENED to the place you obtained it If you agree to the terms contained in this license fill out the enclosed Software Registration Card and return the card by mail Registration may also be done on Multi Tech Systems website at www multitech com register Opening the packa
7. WEEE Directive The WEEE Directive places an obligation on EU based manufacturers distributors retailers and importers to take back electronics products at the end of their useful life A sister directive ROHS Restriction of Hazardous Substances complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase The WEEE Directive covers all Multi Tech products imported into the EU as of August 13 2005 EU based manufacturers distributors retailers and importers are obliged to finance the costs of recovery from municipal collection points reuse and recycling of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispose of their waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or where you pur
8. e The MultiModem iSMS waits for an OK response from the server after sending the SMS to the application through HTTP or TCP The response timeout at the MultiModem iSMS is 30 seconds 97 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API HTTP Receive API Non Polling Mode Configuration of the Non Polling Mode HTTP Receive API Using the MultiModem iSMS Web Admin Interface Non Polling R ive API Configuration Non Polling Receive API Status Protocol Server Default Page Server Authentication Username Password Post Interval seconds POST Packet Format with Authentication POST cgi bin postquery cgi HTTP 1 1 HOST 192 168 2 2 80 User Agent MultiModem iSMS 1 40 Accept text xml application xml application xhtml xml text html q 0 9 text plain q 0 8 application msword application vnd ms powerpoint image png Accept Language en us en q 0 50 Accept Encoding gzip deflate Accept Charset ISO 8859 1 utf 8 q 0 7 q 0 7 Keep Alive 300 Connection keep alive Content Type application x www form urlencoded Content Length 395 username SMSFINDER amp password SMSFINDER amp XMLDATA 3C 3Fxml 20version 3D 221 0 22 20 encoding 63D96221SO 8859 19622963F963E960D960A963CResponse 63E960D96A0963CMessageNotification963E960D960A963CModemNumber 963 E962 B2963A19525945092963C962FModemNumber 63E960D960A963CSenderNumber9 63E962B919844895692963C962FSende rNumbe
9. 3 SMS text is in decimal form Each decimal Value length is maximum 5 Use a semi colon to separate each decimal value Example 1605 65 65300 The maximum decimal value allowed is 65535 If enc is not specified in the send API request default enc is the configured settings in SMS settings page Examples enc 2 if Unicode is enabled enc 1 if Extended ASCII is enabled enc 0 if both Extended ASCII and Unicode are disabled priority Priority to send SMS Optional field Range 1 to 3 1 Low Priority 2 Normal Priority 3 High Priority If priority is not specified in the request default priority is normal 79 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API Modem index to send SMS SF400 800 models only Range 1 to 4 for SF400 1 to 8 for SF800 O for any modem Send API job is distributed using all available modems If modem is not specified in the request send API job is distributed using all the available modems The mobile number where the SMS is delivered This number is given in double quotes The maximum size of each recipient s number is 50 bytes The message text to be sent Enable Extended ASCII in the MultiModem iSMS to send both ASCII and extended ASCII characters By default Extended ASCII is disabled and the message can have only ASCII characters Notes If Extended ASCII and Unicode are disabled and spanned SMS value is 1 a maximum of 160 character
10. 9 Enable Disable TCP Connection Port sooo Status Modem Status SF400 and SF800 models only This box is checked by default This means that this modem is considered for use If you do not have or want a SIM card for a particular modem uncheck the box so that the modem is not used Repeat this process for any modems that do not have SIM cards A graphic to show which internal modem is assigned to each number is in the SIM card installation section of Chapter 2 Save After configuring a modem click Save before you select the next modem to configure from the modem tabs Modem Initialization Strings Initialization Strings 1 3 Initialization strings are composed of AT commands sent to the modem to initialize and prepare it for connection The contents of these 3 fields are sent in addition to and after the built in initialization commands are issued by the iSMS server The modems are initialized upon power up modem status enable modem port reset and upon termination of TCP connections See the GPRS AT Commands Reference Guide for additional information Save After configuring a modem click Save before you select the next modem to configure from the modem tabs MultiModem iSMS System Administrator s Guide 40 Chapter 4 Using the MultiModem iSMS Web Interface Signal Strength Command The string entered here is sent to the cellular modem so that the signal strength LEDs can display the current signal strength Use the f
11. C limited by power supply 20 90 non condensing 20 90 non condensing Hardware SIM connector Standard 3V SIM connector Standard 3V Connectors Antenna RF 50 ohm SMA female Antenna RF 50 ohm SMA female Network RJ 45 female Network RJ 45 female Console DE9 female External power supply Power supply universal input Input 100 240Vac 0 5A 50 60 Hz Input 100 240Vac 1 8 1 0 A 50 60 Hz Output 9VDC 1 7A SF400 SF800 Power consumption Input 120Vac Typical Maximum Maximum consumption is 0 95A at 9V Current Amps 0 078 0 126 0 105 0 150 Input 9v Typical Maximum Peak Watts 9 20 15 04 12 44 17 94 Current A 0 564 0 712 1 600 Input 220Vac Typical Maximum Watts 5 0 6 2 Current Amps 0 068 0 124 0 085 0 140 Input 20v Typical Maximum Peak Watts 14 96 27 30 18 73 30 84 Current A 0 276 0 330 0 700 Watts 5 5 6 6 Input 32v Typical Maximum Peak Current A 0 191 0 225 0 625 Watts 6 1 7 2 Certifications and CE Mark R amp TTE CE Mark R amp TTE Approvais EMC compliance EMC compliance FCC Part 15 Class A EN 55022 Class A FCC Part 15 Class A EN 55022 Class A EN 55024 ACIF S042 1 ACIF 042 3 EN 55024 ACIF S042 1 ACIF 042 3 Radio compliance Radio compliance FCC Part 22 24 FCC Part 22 24 EN 301 489 1 EN 301489 7 EN 301 489 1 EN 301489 7 EN 301 511 EN 301 511 RSS 132 133 102 RSS 132 133 102 15 MultiModem iSMS Administrator s Guide Chapter 1 Product Overview and Safety In
12. From Shows the phone number from which the SMS was received SMS Displays the text message received Date Shows the day that the MultiModem iSMS received the message Time Displays the time the message was received by the MultiModem iSMS Note The cellular service provider gives the inbox a time stamp 55 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface SMS Services gt Outbox The Outbox is for the unit as a whole This window chronologically lists sent messages and includes Message ID Sending unit who submitted the message receiver s number the message sent and the timestamp To determine the specific modem port on which the SMS was transmitted note the exact time and date of the message and then review the Sent SMS Log found in the Trace Logs menu SF100 Note SF100 models require you to perform a Save to Flash for the Inbox and Outbox records to be retained upon system restart SF400 and SF800 models do not have this requirement SMS Services gt gt Outbox Clear Outbox Clear Msg Handled 7635551224 Jane Doe Everyon s Clear Outbox Click Clear to delete all the outbox entries Msg ID The message ID Msg ID is non zero if the message has been sent using SEND API A Msg ID of zero means it was submitted using the Web Management Send SMS menu Handled By Displays the MultiModem iSMS unit used to send the SMS If Outbox of the unit you
13. N N N 137 138 N N N 141 142 N N N 145 146 N N N 149 150 N N N 153 154 N N N 157 158 N N N 161 162 N N N 165 166 N N N 169 170 N N N 173 174 N N N 177 178 N N N 181 182 N N N 185 186 N N N 189 190 N N N 193 194 N N N 197 198 N N N 201 202 N N N 205 206 N N N 35 N N N 39 N N N 43 N N N 47 N N N 51 N N N 55 N N N 59 N N N 63 N N N 67 N N N 71 N N N 75 N N N 79 N N N 83 N N N 87 N N N 91 N N N 95 N N N 99 N N N 103 N N N 107 N N N 111 N N N 115 N N N 119 N N N 123 N N N 127 N N N 131 N N N 135 N N N 139 N N N 143 N N N 147 N N N 151 N N N 155 N N N 159 N N N 163 N N N 167 N N N 171 N N N 175 N N N 179 N N N 183 N N N 187 N N N 191 N N N 195 N N N 199 N N N 203 N N N 207 117 Appendix B Table of Commonly Supported Subnet Addresses 118 N N N 208 N N N 212 N N N 216 N N N 220 N N N 224 N N N 228 N N N 232 N N N 236 N N N 240 N N N 244 N N N 248 N N N 252 N N N 209 210 N N N 213 214 N N N 217 218 N N N 221 222 N N N 225 226 N N N 229 230 N N N 233 234 N N N 237 238 N N N 241 242 N N N 245 246 N N N 249 250 N N N 253 254 N N N 211 N N N 215 N N N 219 N N N 223 N N N 227 N N N 231 N N N 235 N N N 239 N N N 243 N N N 247 N N N 251 N N N 255 MultiModem iSMS Administrator s Guide Appendix C Antennas for the MultiModem iSMS RF Specifications Frequency RX 869 to 894 MHz 925 to 960 MHz 1805 to 1800 MHz 1930 to 1990 MHz Frequency TX 824 to 84
14. When you have completed entering your MultiModem iSMS settings and you are not going to enter any more configuration data you must go to the Save amp Restart menu and perform a Save to Flash Saving to the Flash Memory saves the new settings in the flash prom and prevents the settings from getting lost at the next power up Save Click Save to save your system settings to the flash memory Restart is Optional This is optional You do not have to restart the MultiModem iSMS after saving to the flash memory MultiModem iSMS System Administrator s Guide 42 Chapter 4 Using the MultiModem iSMS Web Interface SMS Services Use the sub menus in SMS Services to define how the MultiModem iSMS SMS server handles incoming and outgoing SMS messages You can also use the Send SMS menu to generate and send SMS text messages to other mobile devices which are specific numbers or entries in the Address Book SMS Services gt Address Book The Address Book contains a list of cellular recipients mobile end points to which the MultiModem iSMS can send SMS messages Address Book entries are available to the Groups Send SMS and Broadcast Triggers menus and the Send API feature There are 3 ways to create Address Book entries e Enter names and phone numbers manually Use the following window to enter addresses in this way e Import an Address Book See the details in the Import amp Export Address Book gt Import section of this
15. http 192 168 2 1 portnumber sendmsg user userl amp passwd userl amp cat 3 amp enc 2 amp text 244 45 46 3b 65 66 67 68 3b 61 62 63 64 MultiModem iSMS System Administrator s Guide 88 Appendix A Application Programming Interface API To delete an entry in the Address Book Configured trigger 47 48 49 with enc 2 Name 61 62 63 64 abcd Phone number 39 38 38 36 30 39 38 38 36 30 9886098860 With Name and Number http 192 168 2 1 portnumber sendmsg userzuser1 amp passwdzuser1 amp cat 3 amp enc 2 amp text 47 48 49 3a 61 62 63 64 3a 39 38 38 36 30 39 38 38 36 30 With Name only http 192 168 2 1 portnumber sendmsg user user1 amp passwd user1 amp cat 3 amp enc 2 amp stext 47 48 49 3a 61 62 63 64 With Number only http 192 168 2 1 portnumber sendmsg userzuser1 amp passwdzuser1 amp cat 3 amp enc 2 amp text 47 48 49 3a 3a 39 38 738 36 30 39 38 38 36 30 To Delete a Group Configured trigger 4a 4b 4c with enc 2 Group name 65 66 67 68 efgh http 192 168 2 1 portnumber sendmsg userzuser1 amp passwdzuser1 amp cat 3 amp enc 2 amp text 4a 4b 40 3a 65 66 67 68 The parameters are Encoding type to send SMS Optional field Range 0 to 3 O SMS text is in ASCII form 1 SMS text is in Extended ASCII form 2 SMS text is in hexadecimal form Each hexadecimal value length is maximum 4 and each hexadecimal value is separated by a semi colon Example 0645 41 646
16. with the registration cellular network at the selected interval This feature can prevent the appearance of the MultiModem iSMS Server being camped onto the network The MultiModem iSMS is a stationary 24 7 device and some cellular networks implement rules that limit the maximum duration a device can be continuously registered You can select the status of re registration to one of several times in hours or Disabled The default is Disabled SMS Services Send SMS Use this menu to generate a message and then send it to specific phone numbers Address Book contacts or Groups Note The only windows available to non administrative users include this window and a user s Outbox window 7 C m E Enter Phone Numbers To 1 ECT Select the entire Address Book Select Names from the Address book Address Book E Add Select all the Groups Groups o Pre Confiqured Message Arabic Typed Left Spanned Unicode O Hexadecimal Decimal Language Arabic v To Enter Phone Numbers Enter the mobile phone numbers to which a new message is sent Click Add after each entry The phone number displays in the box If you change your mind about a phone number highlight the number and press Delete and or Select Names from the Address Book Click Address Book to display all names Select the names of the individuals to whom a new message is sent Click Add after eac
17. 20and 20Extended 20ASCII 20Go0o 20to 2OMultiTech 20site 20for 2Omore 20details lt Message gt lt MessageNotification gt lt Response gt MultiModem iSMS System Administrator s Guide 112 113 TCP TCP Receive API Response to recvmsg command From MultiModem iSMS 1 40 1 1 3 Msg index 1 919742204905 09 07 24 11 56 52 Unicode Appendix A Application Programming Interface API 0B880B870B890B900B920B930B930B930B930B940B930B9 30B940BB80BCAOBCBOBB90B9 EOB9EOBA30BAFOB AEOBAAOBA90BAAOBAFOBB20BB50BB70BBSOBBS8OBB90BB9 Msg index 2 919742204905 09 07 24 11 40 48 ASCII MultiModem iSMS easy way to send bulk SMS Go to MultiTech site for more details Msg_index_3 919742204905 09 07 24 11 57 29 Extended ASCII MultiModem iSMS supports Unicode ASCII and Extended ASCII Go to MultiTech site for more details Error responses for the above commands are in the following format HTTP HTTP 1 1 200 OK Content type text html Err value TCP Err value MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API Error Codes Authentication Failed Send API Query API Receive API Parse Error Send API Query API Receive API 04 Filtering with SMS Text whose message size is greater than Receive API 280 chars 70 4 for Unicode is the maximum possible size of the SMS received by the MultiModem iSMS wireless modem Recipient Overflow Send API Re
18. 46 SMS OBIUEOS C EUIS DANNOS erren eE none er rb eee eae eer ee ree er eee 47 SMS Services gt Send OMG aceupierdnemadt idisse en utin Mte rd E E E EN E EAEE a A E O E i iri iiie 48 OMS SSIVIEBE eae T a E E E E AE E A A E E ENE E AEN E 51 SMS Services gt Load eir Dei 9 ENTE ETT 54 BO Ua RN E 55 SMS SENICES OUO ureri nn RRE ENERE EDS saan VS UIN HUMO KRIMI UMEN 56 THBUSIS oou MM MEME MEM EMEN MEN MM EM MM MN eee E 57 Tnogers No Pg RI 2E MT m 57 diis c3 Broadcast THOJE S Nm 57 T e T a TT USES 59 MultiModem iSMS Administrator s Guide Contents Triggers 9 Pre Conigured SMS res ssnicaisuninsninrtivnaniesnnnnnsnnsveldnaahwanssias aaniisray tensinsiah RU YSKUM CS GUN ERU Nod SK MEER REC M o SIM UREE 61 EdUE ON INEBDII Ds NEE EPUM DEI UNE CUN DU UH ene NOMINE NAM NEM DA UD OMIM UIN MUN NO DEN 61 RIC e qm ee 62 WO i Shee E i Ce eee A ferc suia s MM Otte or UA EA EM NE MAE EM DE UE 62 ie Nekoi ey gaits team eje fie meet 63 import S EXDOIL Address BOOK icici cseccsccencieseneneiescreneteserctetescntetedetceeteicneeeiadeteteieicutieinsateisiaiantiniadsiainssianeisiaiabeues 64 impot e Export Acdress Book M Moo T 64 moona EXOOILAUUIESS POOK gt EXPO oie npe MIT e T EEEE treet fare er ee 66 SELE ea EDEHB E E E E E N E A E E E E A AE E E E T 67 olaushcs amp Logs Syslemi Inferos HOT sursin A ANETE 67 roy Fe seco A LOOSS SMG ASC gt eee eee NE IE M UN eee eee eee 68 Statistic
19. API Default is 2040 Note MultiModem iSMS can be accessed ONLY from the preconfigured allowed networks Example To access the MultiModem iSMS 204 26 122 125 from 125 63 78 44 you must add the network 125 63 78 0 to the following MultiModem iSMS window Admin Access gt gt Allowed Networks e Initiate a raw TCP connection to the MultiModem iSMS IP address over the TCP Send API port e Issue send command to send SMS e Issue query command to query the status of send SMS TCP Send API Format sendmsg user admin passwd admin amp cat 1 amp enc 0 amp priority 1 modem 1 amp to 9198448956 91 amp ton Bob amp group eng amp text Here is the test message Notes enc and priority parameters are optional 93 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API enc Encoding type to send SMS Optional field Range 0 to 3 0 SMS text in ASCII form 1 SMS text in Extended ASCII form 2 SMS text in hexadecimal form Each hexadecimal value length is maximum 4 and each hexadecimal value is separated by a semi colon Example 0645 41 646 3 SMS text is in decimal form Each decimal Value length is maximum 5 and each decimal value is separated by a semi colon Example 1605 65 65300 Note Maximum decimal value allowed is 65535 If enc is not specified in the send API request default enc is the configured settings in SMS settings page enc 2 if Unicode is e
20. C OSWTIATIO us eit rm pisc Peu oannes 40 Signal strength LEDS ioo poto teo cbr a Eon oo Eoo ipod 23 hog OA 8 SMS Services gt Address Book ccccssssssseeeeeeeeeeeees 42 SMS Services gt Groups eos sccssicerdvccatsceeccadccesstetsdazeinteenea 44 SMS Services gt International Number 45 SMS Services gt OUEDOX ecc iren rete pe et pedro cupo eor edid comes 55 SMS Services gt Send SMS seiccrsccasarssncoindenasicuiacesiednsweds 47 SMS Services gt Send SMS Users sess 45 SMS Services gt SMS API gt SMS API 50 130 SM5 Services gt MIS SOLIS sevsssiesetnedasondeenseccvbeuseanes 46 std egeo io PRSE TT OT 46 wh emerit ure EN 67 va gue Bir ee M 32 Statistics amp Logs Lag Traees 42e tees 69 Statistics amp Logs gt SMS Statistics eeeuussuss 67 Statistics amp Logs gt System Information 66 UNS 25 Subnet AG UPS S BGS on cdsccxendinccicneeaseuandonsdsanserdeteadbedddemtanees 114 System Information Log cccccceceeeeeeeeeeeeeeeeeeeeeeees 66 wx oie ii 30 T TEP CONO ON arcsec iiien e Maas 41 TCP IP C OmiilniO RO oce cotsadecces t etie EE 19 Bruns ir e 14 Time Before Automatic Disconnect sessee 34 Ei ke cii NE 32 54 Time zone COMM proto aes eode Doa eedee re exci EB 23 Qn P 36
21. If modem is not specified in the request broadcast API job is distributed using all the available modems If modem is specified broadcast job is sent using the specified modem The trigger message text to be sent Enable Extended ASCII in the MultiModem iSMS to send both ASCII and extended ASCII characters By default Extended ASCII is disabled and the message can have only ASCII characters If Unicode is enabled and if enc is not specified in request SMS text is only in Hexadecimal form If Extended ASCII is disabled a maximum of 160 characters can be sent If Extended ASCII is enabled a maximum of 140 characters can be sent MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API If Unicode is enabled a maximum of 70 characters can be sent Despite the spanned SMS value set the maximum number of characters allowed in the text field is 160 for ASCII 140 for Extended ASCII 70 for Unicode Characters entered beyond the allowed limit are truncated Use the API to send a trigger message to the MultiModem iSMS If the MultiModem iSMS has a configured broadcast trigger it sends the broadcast trigger message to the configured recipients MultiModem iSMS System Administrator s Guide 86 Appendix A Application Programming Interface API Sending an Action Trigger Message Use this API to perform a predefined action HTTP API format is http 192 168 2 1 portnumbe
22. Services Load Balancing This feature provides a single interface to your Send SMS application when multiple units are needed for increased throughput When multiple iSMS units are available on a network they can be set up to work together to share the outgoing message load This is achieved by designating one unit to be the Master and subsequent units up to 4 to be Slaves Your Send SMS application does not need to make any changes when Load Balancing is enabled The send SMS application still uses either of the send APIs HTTP or TCP to submit SMS messages for sending When the amount of pending messages within the Master reaches a system threshold the Slave units are polled by the Master for availability and if so available pending messages are distributed dynamically to the slaves Once initiated the Master unit uses the slaves until the send queue is reduced sufficiently below the threshold Your Send SMS Application can not specify the slave unit through which a particular message is sent The number of pending messages needed to surpass the threshold is a variable based on the length of each message character count per message and the MultiModem iSMS model number The threshold is increased as the model number increases SMS Services gt gt Load Balancing Load Balancing lave Configuration Username Password IP Address TCP API Port Load Balancing Status Check the Status box on every unit that is participating in Lo
23. Triggers gt Action Triggers ccccccssssssssssseeeeeeeees 58 59 Triggers gt Authentic LSU tiet oret ded ones 56 Triggers gt Broadcast Triggers ssseeeeeeeeeeeeeeeees 56 Triggers gt Pre Configured SMS cccccceeeeeeeeeeeees 60 U Users in SMS SERVICES aancceastisccedietinatdoctiuaestolnenedideicecaed 45 NU Re STS AIC Ks asese EE 61 Utilities gt Firmware Upgrade ccccccceeeeeeeeeeeeeees 62 W b arl PE 15 WEBB re City et 119 br od Tc 14 Wizard SEUD orssed ione ienn EE 28 MultiModem iSMS Administrator s Guide
24. Use this window to upload a database of mobile endpoint contacts Each contact entry in the CSV comma separated values formatted file is to have 4 values in this order firstname lastname description phonenumber a To browse for the address file you want to use click Browse and navigate to the area where your file is located 6 Click Upload Saving System Settings When you finish entering MultiModem iSMS settings and configuration data go to the Save amp Restart menu and save the settings to flash memory Doing so saves the new settings in the flash prom and prevents the settings from getting lost at the next power up TO save 1 Click Save to save your system settings to the flash memory 2 Torestart the MultiModem iSMS click Restart This step is optional MultiModem iSMS Administrator s Guide Chapter 4 Using the MultiModem ISMS Web Interface You can use the Web based configuration and management interface to set up SMS features and parameters This chapter describes the Web interface Note The antenna must be attached so the MultiModem iSMS can operate IMPORTANT Note About Saving your Settings to Flash Memory When you have completed your MultiModem iSMS settings you must go to the Save amp Restart menu located at the top of the window under the menu bar Then click the Save to Flash save button This saves all your system settings to flash memory and prevents them from being lost after a system restart
25. User accounts and Triggers all living databases take effect immediately However the changes are lost when the system restarts if the Save to Flash is not performed before the restart Save Click Save to save your system settings to the flash memory Restart This is optional You do not have to restart the MultiModem iSMS after saving to the flash memory MultiModem iSMS Administrator s Guide Chapter 3 iSMS Basics and Setup Wizard Using the Wizard Setup to Configure the MultiModem iSMS The Wizard Setup lets you conveniently enter the minimal setup requirements for a user based web browser Send SMS environment The information you enter here carries over to other windows that require similar information Note For new units units defaulted to factory settings Received SMS is handled by the Receive API Polling feature You can use the Web Management interface to set up additional features and functions Opening the Wizard Setup Window To open the Wizard Setup 1 Login 2 Click Wizard Setup located under the menu bar Administration Network Setup SMS Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logout gt gt Wizard Setup LAN IP Address Subnet Mask 255 255 255 0 Default Gateway Primary DNS Secondary ONS Admin Password Old password New password Confirm password Import Address Book Import 4ddre
26. can use the API to send a broadcast trigger message to the MultiModem iSMS HTTP API format is http 192 168 2 1 portnumber sendmsg user user2 amp passwd user2 amp cat 2 amp enc 0 amp modem 5 amp text message http 192 168 2 1 portnumber sendmsg user user2 amp passwd user2 amp cat 2 amp enc 2 amp modem 5 amp text message should be hexadecimal form http 192 168 2 1 portnumber sendmsg user user2 amp passwd user2 amp cat 2 amp enc 3 amp modem 5 amp text message should be decimal form The parameters are Encoding type to send SMS optional field Range 0 to 3 0 SMS text should be in ASCII form 1 SMS text should be in Extended ASCII form 2 SMS text is in hexadecimal form Each hexadecimal value length is maximum 4 and each hexadecimal value is separated by a semi colon Example 0645 41 646 3 SMS text is in decimal form Each decimal Value length is maximum 5 and each decimal value is separated by a semi colon Example 1605 65 65300 Note Maximum decimal value allowed is 65535 If enc is not specified in the send API request default enc is configured to the settings of the SMS settings page i e enc 2 if Unicode is enabled enc 1 if Extended ASCII is enabled enc O if both Extended ASCII and Unicode are disabled Modem index to send broadcast message Range 1 to 4 for SF400 1 to 8 for SF800 O for any modem Broadcast API job is distributed using all the available modems
27. or any other communications between Multi Tech Systems Inc and Licensee relating to the subject matter of this agreement This agreement is not assignable without written permission of an authorized agent of Multi Tech Systems Inc Copyright 2001 Multi Tech Systems Inc P N 87000915 10 01 128 MultiModem iSMS Administrator s Guide Index A PC TI occisi aiia 58 59 Address Book in SMS Services eere 42 Address List Format ioi urere Sev innana 65 POTES TES cC NER TEN 34 Administration gt Admin Access eee 34 Administration gt Admin Access Allowed Networks 35 Administration gt Factory Defaults 37 Administration gt Remote Syslog 35 Administration gt SNTP Client eere 32 Administration gt System Setup eei ttn etos 30 Administration gt TO60ls 22esereei tne to retos osa pt sere seti ips 36 Antenna Connector usa ociec toe ton EE sath eer eS asa ase sbaa cies co sadts 11 Antenna Requirements a ss asiciincnerasescsetwnevasasetenesibasiinccsnatss 14 514 50 JUBDIO ODE deii oat equi E aU to MSc Fa MES 14 AITDImEDUEE i edades MERI SLE 8 E BL eo EO 56 Authentic USCIS eici erna NA 57 A a eE E A 57 B Bae P RO 11 AC UND eene E E 61 Broadcast Triggers T 56 C S I eer E EE E 17 Celular 078 2 0 ee Pe 39 Creating Address Book Entries cc
28. the aforementioned limits 122 MultiModem iSMS System Administrator s Guide Appendix D Waste Electrical and Electronic Equipment Directive WEEE Information on HS TS Substances According to Chinese Standards in Chinese AKR amp FP ES En HE ESA 2 Da f prete AEA RIEAN PE Brig wm fil frr T A EA El brie HEA RIME B TAER REENA Ciao cO tire E ROHS F I T Multi Tech Systems Inc PHT EGA MA 8 472 TS RA EWA HS KEIR E EKPA IBS AS A RWA ITR n sepa a CR6 PB Hg CD PBB PBDE i M 2 25 3 HE AS as AENEA auaa o o o o o o IC ke o e fo fo o o wwas o o o o o o moana x o o o o o HA Hs a a 0 EM ew o im LED R2 WREED REE E JE X Az BU fs HH SALA BL B EUH EA EA CIC RIT SJ Doo 2006 BR 8E BE OK O KRAER ZDERE ZDANE BCP E EXISTER Bt BOR ZY o MultiModem iSMS Administrator s Guide 123 Appendix E Time Zone Abbreviations This list represents a portion of the abbreviations used for different Time Zones All of those listed here are valid entries for the MultiModem iSMS products MultiModem iSMS Administrator s Guide 124 Appendix E Time Zone Abbreviations MultiModem iSMS System Administrator s Guide 125 Appendix F End User License Agreement EULA Multi Tech Systems Inc Multi User Software License Agreement IMPORTANT READ BEFORE OPENING OR ACCESSING SOFTWARE
29. the single site representative for execution and use on as many workstations as that single site contains for up to 250 users inclusively Software and manuals may be copied with the inclusion of the MultiModem iSMS Administrator s Guide 127 Appendix G Regulatory Information Multi Tech Systems Inc copyright notice for use within that single site Additional manuals may be ordered from Multi Tech Systems Inc for a nominal charge This license covers only the stipulated single site The Licensee hereby agrees not to provide or otherwise make available any portion of this software in any form to any third party without the prior express written approval of Multi Tech Systems Inc Licensee is hereby informed that this Software contains confidential proprietary and valuable trade secrets developed by or licensed to Multi Tech Systems Inc and agrees that sole ownership shall remain with Multi Tech Systems Inc The Software and documentation are copyrighted Except as provided herein the Software and documentation supplied under this agreement may not be copied reproduced published licensed sub licensed distributed transferred or made available in any form in whole or in part to others without expressed written permission of Multi Tech Systems Inc Copies of the Software may be made to replace worn or deteriorated copies for archival or back up purposes Licensee agrees to implement sufficient security measures to prot
30. trigger a broadcast message Priority Select a priority level from Low Normal or High Default is Normal Save or Cancel Click Save or if you change your mind and do not want the information saved click Cancel MultiModem iSMS System Administrator s Guide 58 Chapter 4 Using the MultiModem iSMS Web Interface Triggers gt Action Triggers Action Triggers are the codes or words sent from a remote cell phone and received by the MultiModem iSMS the trigger executes the action associated with it This is a setup window no messages are sent from this window The trigger codes or words along with the authentication function may be configured for each trigger action If authentication is enabled only the trigger code or word received from an authenticated user can trigger the action Taggers gt Acton Taggers Trigger Action Trigger Message Authenticate View Edit Add Number to 4ddress Book Disabled Create new Group ar Add Number ta Group Disabled Add New Precanfigured SMS Disabled Edit Delete Number from 4ddress Book DEL Disabled Edit Delete a Group Disabled Edit Trigger Action The action is executed when a properly formatted Trigger Message is received Trigger Message Codes or Words The window shows the default Trigger Message for each Trigger Action The code or word Trigger Message used to invoke the specific action can be changed by clicking on the Edit option for each Trigger Action See th
31. 1 1 i 1 B 619 5 6 7 8 0 62 621 System error memory allocation failure Send API Query API Invalid modem index Send API In SF400 if modem index given is not within O to 4 In SF800 if modem index given is not within O to 8 Invalid device model number Send API model number is not detected properly to validate the modem index polling receive API service is not available Invalid SMS text Send API This error code is given if the following is not true If enc 2 SMS text must be in hexadecimal form Each hexadecimal value length is a maximum of 4 digits and semi colon is used as a delimiter between two hexadecimal values If enc 2 3 SMS text must be in decimal form Each decimal value length is maximum 5 digits and semi colon is used as delimiter between two decimal values Note Decimal values allowed up to 65535 only MultiModem iSMS System Administrator s Guide 92 Appendix A Application Programming Interface API TCP API Configuration of the TCP Send API Using the MultiModem iSMS Web Admin Interface HTTP API Configuration HTTP APT Status HTTP Part TCP API Configuration TCP API Status TCP Port Hon Polling Receive API Configuration Non Polling Receive API Status Protocol TCP Send API Status Enable TCP Send API Status to send SMS query status using TCP API By default TCP Send API is disabled TCP Port Configure the port to service the TCP Send
32. 59 1 characters option becomes available on the following windows e Send SMS window e Triggers window e Preconfigured SMS window Set as Factory To set Extended ASCII 8 bit as the factory default select this check box and click Save Deran Use this option when you want to Reset to Factory Defaults This option is ignored and overwritten when invoking the Reset MultiModem iSMS Defaults option Sae Click Save to set each changed setting before navigating away from this page Enabling this mode allows the MultiModem iSMS to pass characters encoded using UTF16 2 byte characters 0x0001 through OxFFFF Select this check box and click Save to allow Unicode text in the SMS messages Set as Factory Select this check box and click Save to set Unicode as the factory default This option is used when Default performing a Reset to Factory Defaults This option is ignored and overwritten when invoking the Reset MultiModem iSMS Defaults option Sae o Click Save to set each changed setting before navigating away from this page Select a format for the date MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Configuration dd mm yyyy mm dd yyyy yyyy mm dd Where dd represents the day as 2 digits mm represents the month as 2 digits and yyyy represents the year as 4 digits Periodic Re This feature causes all modems in the unit to re register un register and then reconnect
33. 650072006C007900200069006E00200074006 Message lt MessageNotification gt Response Notes e The MultiModem iSMS accommodates a maximum of 50 messages in one POST message e The MultiModem iSMS waits for an OK response from the HTTP server it times out in 30 seconds e If receiving modem s SIM number is configured then lt ModemNumber gt field has modem index SIM number If receiving modem s SIM number is not configured then lt ModemNumber gt field has modem index 101 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API TCP Receive API Non Polling Mode Configuration of the Non Polling mode TCP Receive API Using the MultiModem iSMS Web Admin Interface Non Polling Receive API Status Protocol Server Default Page Server Authentication Username Password Post Interval seconds TCP Receive API Request without Authentication From MultiModem iSMS 1 40 Authentication OFF Data Length 123 1 19525945092 17635280856 08 10 15 07 29 32 26632HTTP Message text MultiModem iSMS System Administrator s Guide 102 TCP Receive API Request with Authentication From MultiModem iSMS 1 40 Above payload comprised of Authentication OFF Data Length 123 smsuser1 smsuser1 1 19525945092 17635280856 08 10 15 07 29 32 26632HTTP Message text Appendix A Application Programming Interface API Username Password if authentication is en
34. 66 67 decimal form The parameters are 81 Encoding type to send SMS Optional field Range O to 3 0 SMS text in ASCII form 1 SMS text in Extended ASCII form 2 SMS text in hexadecimal form Each hexadecimal value length is maximum 4 and each hexadecimal value is separated by a semi colon Example 0645 41 646 3 SMS text is entered in decimal form Each decimal Value length is maximum 5 and each decimal value is separated by a semi colon Example 1605 65 65300 Note Maximum decimal value allowed is 65535 If enc is not specified in the send API request default enc is the configured settings in SMS settings page enc 2 if Unicode is enabled enc 1 if Extended ASCII is enabled enc 0 if both Extended ASCII and Unicode are disabled Priority to send SMS Optional field Range 1 to 3 1 Low Priority 2 Normal Priority 3 High Priority If priority is not specified in the request the default priority is normal Modem index to send SMS this is only for the SF400 800 models Range 1 to 4 for SF400 1 to 8 for SF800 O for any modem Send API job is distributed using all the available modems If modem is not specified in the request send API job is distributed using all the available modems MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API Parameter Description The name in the address book where the SMS is to be delivered must be given wi
35. 8 N N N 21 22 N N N 25 26 N N N 29 30 N N N 255 Broadcast Address N N N 7 N N N 15 N N N 23 N N N 31 N N N 39 N N N 47 N N N 55 N N N 63 N N N 71 N N N 79 N N N 87 N N N 95 N N N 103 N N N 111 N N N 119 N N N 127 N N N 135 N N N 143 N N N 151 N N N 159 N N N 167 N N N 175 N N N 183 N N N 191 N N N 199 N N N 207 N N N 215 N N N 223 N N N 231 N N N 239 N N N 247 N N N 255 Broadcast Address N N N 3 N N N 7 N N N 11 N N N 15 N N N 19 N N N 23 N N N 27 N N N 31 MultiModem iSMS Administrator s Guide N N N 32 N N N 36 N N N 40 N N N 44 N N N 48 N N N 52 N N N 56 N N N 60 N N N 64 N N N 68 N N N 72 N N N 76 N N N 80 N N N 84 N N N 88 N N N 92 N N N 96 N N N 100 N N N 104 N N N 108 N N N 112 N N N 116 N N N 120 N N N 124 N N N 128 N N N 132 N N N 136 N N N 140 N N N 144 N N N 148 N N N 152 N N N 156 N N N 160 N N N 164 N N N 168 N N N 172 N N N 176 N N N 180 N N N 184 N N N 188 N N N 192 N N N 196 N N N 200 N N N 204 MultiModem iSMS Administrator s Guide Appendix B Table of Commonly Supported Subnet Addresses N N N 33 34 N N N 37 38 N N N 41 42 N N N 45 46 N N N 49 50 N N N 53 54 N N N 57 58 N N N 61 62 N N N 65 66 N N N 69 70 N N N 73 74 N N N 77 78 N N N 81 82 N N N 85 86 N N N 89 90 N N N 93 94 N N N 97 98 N N N 101 102 N N N 105 106 N N N 109 110 N N N 113 114 N N N 117 118 N N N 121 122 N N N 125 126 N N N 129 130 N N N 133 134
36. 9 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz RF Power Stand 2W at 12 5 6 duty 2W at 12 5 duty 1W at 12 596 duty 1W at 12 596 duty cycle cycle cycle cycle Antenna Specifications GSM EGSM Antenna Requirements Specifications Frequency Range 824 960 MHz 1710 1990 MHz Impedance 50 Ohms VSWR 2 0 1 Typical Radiated Gain 3 dBi on azimuth plane Radiation Omni Polarization Vertical Wave Half Wave Dipole Antennas Available from Multi Tech Systems Inc Description Part Number 900 1800 MHz 1 2 Wave Antenna Mag Mount 12 5 1 Pack ANF1 1MMHW 850 1900 MHz 1 2 Wave Antenna Mag Mount 12 5 1 Pack ANF2 1MMHW PTCRB Requirements Note There cannot be any alteration to the authorized antenna system The antenna system must be the same type with similar in band and out of ban radiation patterns and maintain the same specifications FCC Requirements Note The antenna gain including cable loss must not exceed 3 0 dBi at 1900 MHz 1 4 dBi at 850 MHz for mobile operating configurations and 7 0 dBi at 1900 MHz 1 4 dBi at 850 MHz for fixed mounted operations as defined in 2 1091 and 1 1307 of the rules for satisfying RF exposure compliance The antenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter MultiModem iSMS Administrator s Guide 119 Appendi
37. API Status HTTP Port TCP API Configuration TCP API Status TCP Port Hon Polling Receive API Configuration Non Polling Receive API Status Protocol HTTP API Configuration IP enabled applications external to the MultiModem iSMS can submit messages for sending by using HTTP protocol Get and POST commands HTTP API Status Check the box to enable the HTTP API service HTTP Port Enter the port number on which the HTTP API service listens It is recommended this port be different from what the WEB Management Interface uses The default is 81 Save Click Save TCP API Configuration IP enabled applications external to the MultiModem iSMS can submit messages for sending by using this product specific command protocol See Appendix A for more details TCP API Status Check the box to enable TCP API service This is necessary for units participating in load balancing TCP Port Enter the port number on which the TCP API service listens The default is 2040 Save Click Save 51 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Non Polling Receive API Configuration This group helps you select which method of Receive API is implemented by the MultiModem iSMS server how SMS Messages received from the cellular network are handled There are two methods e Polling the received SMS is left in the Receive SMS queue until your application queries for it using an HTTP GET e N
38. CP protocols The packet formats and handshakes are provided in the next section Send SMS API Acronyms and Definitions API Application Programming Interface HTTP Hypertext Transfer Protocol SMS Short Message Service TCP Transport Control Protocol MultiModem iSMS System Administrator s Guide 76 Appendix A Application Programming Interface API SMS API HTTP TCP Multi Modem Application ISMS Send AFI Request ID Msg ID SMS 5 sent os Mobile Network Query API Request ID Msg ID Status Status Code HTTP API This section describes how to configure the HTTP Send API by using the MultiModem iSMS web admin interface SMS Services gt gt SMS API HTTP API Configuration HTTP API Status HTTP Port TCP API Configuration TCP API Status TCP Part Hon Polling Receive API Configuration Non Polling Receive API Status Protocol HTTP Send API Status Enable HTTP Send API Status to send SMS query status using HTTP API By default HTTP Send API is disabled HTTP Port Configure the port to service the HTTP Send API Default is 81 77 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API HTTP Send API Format Each HTTP Send API Request consists has four parts e The first part is the destination that is the MultiModem iSMS IP and HTTP port number e Thesecond part is the API call which is the query therefore it ha
39. IVE DATA This LED blinks when the modem is receiving data from your wireless carrier CARRIER DETECT This LED lights when the modem detects a valid carrier signal from a wireless carrier LINK STATUS This LED flashes once every 3 seconds when network registration is successful This LED is on constant if the network registration is invalid if a network signal is not detected or if a SIM card is not installed in the modem Installing a SIM Card for Model SF100 A SIM Subscriber Identity Module card is required in order for the MultiModem iSMS to operate on a GPRS network To install the SIM card 1 Remove power from the unit 2 Usea small screwdriver to remove the screw closest to the outside edge of the MultiModem iSMS Then swing the SIM slot cover up and over to the left 3 Insert the SIM card into the SIM card slot The following graphic shows a partial front panel illustrating the correct SIM card orientation 4 Swing the cover back to its original placement and replace the screw 5 Reattach the power supply MultiModem iSMS Administrator s Guide 10 Chapter 1 Product Overview and Safety Information Installing a SIM Card for Models SF400 and SF800 SIM Subscriber Identity Module cards are required for the MultiModem iSMS to operate on a GPRS network This section describes how to install the SIM card Before You Begin Perform the procedure that follows removal of chassis cover only at an ESD workst
40. MS gt Send SMS Users window to identify and set up users Web Interface Available to Non Administrative Users The only windows available to users are the following SMS Services windows e Send SMS e Outbox How Non Administrative Users Login Note Be sure that the MultiModem iSMS is cabled and that the power is connected as shown in Chapter 2 1 Opena Web browser on the PC 2 Enter the address of the MultiModem iSMS resolvable name or IP address http 192 168 2 1 oe Z nttpy198 168 2 1 3 The Login window for the MultiModem iSMS displays Iser Name Password Users must type their names the way the administrator entered them on the SMS Services gt Send SMS Users window Users must type the passwords created for them by the administrator on the SMS Services gt Send SMS Users 4 Click Login The SMS Services gt Send SMS window displays 71 MultiModem iSMS System Administrator s Guide Chapter 4 Using the Non Administrative User Interface SMS Services gt Send SMS Multi Help Home SMS Services Logout SMS Services gt gt Send SMS Enter Phone Numbers F F Select the entire Address Book D Select Names from Address book the Address Book Select all the Groups L Select Groups Groups SMS Text Pre Confiqured Message Maximum 160 characters This is the window from which users send SMS text messages original text or pre configured messages The window
41. MS Services gt gt Address Book Nam jPhoneNumber Description Edit Delete bxo eee m o oo oo neers rors m o D bmewniesrennes voors ihe 0 D bweensmsenies enema m o D SEneeriztrstseneeriziese venom hae 0 o Srrderioteesrnderislast resona www o D eeneesmeeun 0 umen ume 0 Do SFinder15 first SFinder15 last SFinder16 first SFinder16 last parisons en we ff Select All C Starting with Search Pages 12345678941 gt gt After the Address Book has been imported you can add edit delete and search for entries Add To add a new entry click Add The SMS Services gt Add a Phone Number window displays on which you can enter the new number Edit To edit an entry click the corresponding Edit in line with the entry you want to edit The window turns to edit mode Delete To delete an entry place a check in the Delete box in line with the entry or entries you want to delete Then click Delete Note that you can select all entries to be deleted at one time instead of checking each entry simply check Select All and then click Delete Search To search for an entry enter the beginning letters of a name Then click Search You can enter a new starting point at anytime if your search does not yield the results you wanted 65 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Import amp Export Address Book gt Export Use this window t
42. MultiModem iSMS Intelligent SMS Server Models SF100 G SF400 G SF800 G Administrator s Guide Multi lech Systems MultiModem iSMS Administrator s Guide Models SF100 SF400 SF800 Part Number S0O00461E Copyright 2012 This publication may not be reproduced in whole or in part without prior expressed written permission from Multi Tech Systems Inc All rights reserved Multi Tech Systems Inc makes no representations or warranty with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Multi Tech Systems Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Revision Date Description A 08 21 09 Initial release of SF400 and 800 B 09 02 10 Release of 1 44 version C 01 30 2012 Removed references to product CD D 08 9 2012 Updated web interface E 12 13 2012 Added Pacemaker statement Updated RoHS and other regulatory information Trademarks MultiModem is a trademark of Multi Tech Systems Inc The Multi Tech logo is a registered trademark of Multi Tech Systems Inc World Headquarters Multi Tech Systems Inc 2205 Woodale Drive Mounds View Minnesota 55112 Phone 763 785 3500 or 800 328 9717 Fax 763 785 9874 Internet Address http www m
43. PI s Parse Error Send API Query API Receive API 601 602 Filtering with SMS Text whose message size is greater than 280 chars 70 4 for Unicode is the maximum possible size of the SMS received by the MultiModem iSMS wireless modem 605 Recipient Overflow 616 617 618 619 Invalid Count Input Receive API Service Not Available Receive API LN Invalid Addressee Receive API Query for number of unread messages querycount Examples HTTP 6160 Invalid Time Date Input Receive API Get querycount Puser admin amp passwd adminHTTP 1 1 r n HTTP Query Request using browser http 192 168 2 1 81 querycount Puser admin amp passwd admin TCP querycount user admin amp passwd admin r n TCP Query Request querycount user admin amp passwd admin 109 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API Query to receive unread messages recvmsg Examples HTTP Get recvmsg user admin amp passwd admin HTTP 1 1 r n HTTP request using the browser to read 10 unread messages for a specific set of dates http 192 168 2 1 81 recvmsg Puser admin amp passwd admin amp count 10 amp fFdate 09 08 22 amp tdate 09 08 24 TCP recvmsg user zadmin amp passwd admin r n TCP request to read 10 unread messages for a specific set of dates recvmsg user admin amp pas swd admin amp count 10 amp Fdate 09 08 22 amp tdate 09 08 24 Command responses Querycount Successf
44. PI Posting of 3 messages with Send Encoding Flag and Send Message Index enabled POST ismsResponse 1 4x rb HTTP 1 1 xml version 1 0 encoding ISO 8859 1 Response Msg Count 3 Msg Count MessageNotification Message Index 1 Message Index ModemNumber 3 7637853500 ModemNumber gt lt SenderNumber gt 919742204905 lt SenderNumber gt lt Date gt 11 07 14 lt Date gt lt Time gt 12 25 20 lt Time gt lt EncodingF lag gt ASCII lt EncodingFlag gt lt Message gt This messages was sent with the ASCII encoding lt Message gt lt MessageNotification gt lt MessageNotification gt lt Message Index gt 2 lt Message Index gt lt ModemNumber gt 1 7637853500 lt ModemNumber gt lt SenderNumber gt 919742204905 lt SenderNumber gt lt Date gt 11 07 14 lt Date gt lt Time gt 12 26 24 lt Time gt EncodingFlag Extended ASCII EncodingFlag Message This messages was sent with Extended ASCII encoding Message lt MessageNotification gt lt MessageNotification gt Message Index gt 3 lt Message Index ModemNumber 3 7637853500 ModemNumber gt lt SenderNumber gt 919742204905 lt SenderNumber gt lt Date gt 11 07 14 lt Date gt Time 12 26 43 Time EncodingFlag Unicode EncodingFlag Message 00280031006F0066003300290041006C006C00200074006800650020006C006F0067 0073002000730068006F0075006C0064002000620065002000640069007070006C00610079006 50064002000700072006F007000
45. SF100 a power supply SF100 or e For models SF400 and SF800 a power cord e RJ 45 Ethernet cable e Cellular antenna not included with all models If any item is missing or damaged contact Multi Tech Systems Inc MultiModem iSMS Administrator s Guide Chapter 1 Product Overview and Safety Information MultiModem iSMS Documentation User Guides All product documentation is available on the Multi Tech website http www multitech com man go AT Commands The AT commands used to configure this product are described in a reference guide You can find this guide GPRS AT Commands Reference Guide on the Multi Tech website Document part numbers include S000463 and S000293 Front and Back Panels Front Panel of model SF100 LAN Signal jong m eem 3 TD RD CD TR LS NATO O60000 OOO Front Panel LEDs of Model SF100 Lights when power is being supplied to the MultiModem iSMS Status When functioning normally the LED blinks The LED is a solid light when the unit is booting up saving the configuration restarting or updating the firmware LAN Lights when a successful connection to the 100BaseT LAN is established Off when connected at 10 100 1OBaseT LAN Lights when the LAN port has a valid Ethernet connection LNK ACT Blinks when it is receiving or transmitting data Modem TRANSMIT DATA This LED blinks when the modem is transmitting data to your wireless carrier RECEIVE DATA This LED blinks w
46. Subnet mask Default gateway Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server gt Cancel ee Note If this window opens and displays your current IP configuration record this information This information can help you restore the workstation s original settings after you finish configuring the MultiModem iSMS is configured 8 To seta Fixed IP Address for the workstation use the following IP address a Enter the workstation IP address Example 192 168 2 x Note The x in the address cannot be the number O 1 255 or any number already in use by a computer or device on this network 9 Enter the workstation Subnet mask 255 255 255 0 10 Enter the workstation Default gateway This can be left blank when the MultiModem iSMS is on the same network and subnet Note The workstation settings must be in the same subnet range as the MultiModem iSMS The factory default settings for the MultiModem iSMS are IP Address 192 168 2 1 Subnet Mask 255 255 255 0 Default Gateway 192 168 2 2 11 Use the following DNS server addresses a For initial communication with the MultiModem iSMS DNS information is not needed These settings can be left as is 12 Click OK 13 To close the Local Area Properties window click OK 14 Close the Control Panel MultiModem iSMS Administrator s Guide 22 Chapter 2 Getting Started Obtaining and Act
47. TUA 20 Semo a Rro IP AOJE unii ETDE A A 20 Obtaining and Activating a Wireless Account essesssssssesssssssseooocceesssssessssssssooooceeeessseessssssseeooeeeeeessseeessss 23 ENEE FO PES eaaa A E E E R 23 Directly Communicating with the Cellular MOG QM cccccccessccsssccssssecesnscceseecsessecssssesssseeessssesssseesssneeesaees 23 e EEE Re NN EEE A N E EE toc UR 24 Using AT Commands to Check Network Registration and Roaming Status esses 24 Chapter 3 iSMS Basics and the Setup Wizard eeeeeeeeeeee ee eere eene eee nnne nnn 25 SURE CUETO n8 BN euscsisctisesisn sis evi catis quien Sie A OE T Evi 2 0500000915 070 20500021005102982051502122515 090 20531023 2510 0902080 05992 500 090 0081 ER d 25 s 15 2 Bh eS 76 cc MM EOD TT POMPE RR 25 3 MultiModem iSMS Administrator s Guide Contents BIN g EEE E EN ena pac E EAA E pace peta NE O E E N E E E E A ET 25 EA ELE E E casa at vases A NONE mmm 25 Navigating the WIndOWS eirean ER 26 MIT Tm 26 Table of Menus and CSS I cts UE 27 Saving System Configuration Changes sssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssse 28 Save amp Restart Button under Menu Ai ase cee E o dee Eea ET 28 Using the Wizard Setup to Configure the MultiModem ISMG scccccsssssssssssssssssssscccccccsscessssesees 29 Opening the Wizard Setup VV INGO seriens
48. abled and configured Receiving modem number details If receiving modem s SIM number is configured then lt ModemNumber gt field has modem index SIM number If receiving modem s SIM number is not configured then lt ModemNumber gt field has modem index Sender s number Date Time SMS Message The MultiModem iSMS waits for an OK response from the TCP application It times out in 30 seconds TCP Receive API Non Polling Mode TCP Post Format Successful Non Polling TCP posts will be in the following format Msg Count Msg index 1 Modem Number Sender Number Date Time Encode type Message Msg index 2 Modem Number Sender Number Date Time 103 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API Encode type Message Msg Count Total number of messages sent in this post This can be enabled or disabled with the Send Message Index option Msg_Index_ The number of a Message in this post This can be enabled or disabled with the Send Message Index option Modem Number The number of the modem the message was received on It will also include the phone number of that Sender Number The phone number of the sender of the message Date The date the message was sent by provider Time The time the message was sent by the provider Encode type The encoding type the message is in This can be ASCII or Ext
49. ad Balancing and click Save Note When using Load Balancing each Slave unit must have the TCP API Status enabled The Master unit communicates to the slaves via TCP API access Slave Configuration Slave Configuration information is only to be defined in the Master unit Slave The slave tabs are used to identify which units are slave units and login information Status This box is checked only on the Master unit Uncheck this checkbox for all Slave units Username Enter the valid administrator username needed to access the Slave unit Password Enter the valid administrator password needed to access the Slave unit IP Address Enter the IP Address of the Slave unit TCP API Port Enter the open port used to access the Slave unit MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface SMS Services gt Inbox This window displays a list of all messages received by the cellular modem port There is an Inbox per modem port Each listing includes the sender s number the message received and a timestamp Click on the individual modem number tabs for a list of messages received by that modem SF100 Note SF100 models require a Save to Flash be performed for the Inbox and Outbox records to be retained upon system restart SF400 and SF800 models do not have this requirement Clear Inbox Test sms 09 10 22 16 33 39 Clear Inbox Click Clear to delete all the inbox entries
50. age Or http 192 168 2 1 portnumber sendmsg user userl amp passwd userl amp cat 1 enc 2 priority 1 amp modem 4 amp group admin amp text 41 42 645 0645 hexadecimal form Or http 192 168 2 1 portnumber sendmsg user userl amp passwd userl amp cat 1 enc 3 priority 1 amp modem 4 amp group admin amp text 65 66 678 decimal form The parameters are 83 Encoding type to send SMS Optional field Range 0 to 3 0 SMS text is in ASCII form 1 SMS text is in Extended ASCII form 2 SMS text is in hexadecimal form Each hexadecimal value length is maximum 4 and each hexadecimal value should be separated by a semi colon Example 0645 41 646 3 SMS text is in decimal form Each decimal Value length is maximum 5 and each decimal value should be separated by a semi colon Example 1605 65 65300 Note Maximum decimal value allowed is 65535 If enc is not specified in the send API request default enc is the configured settings from the SMS settings page enc 2 if Unicode is enabled enc 1 if Extended ASCII is enabled enc 0 if both Extended ASCII and Unicode are disabled Priority to send SMS Optional field Range 1 to 3 1 Low Priority 2 Normal Priority 3 High Priority If priority is not specified in the request the default priority is normal Modem index to send SMS this is only for the SF400 800 models Range 1 to 4 for SF400 1 to 8 for SF800 O for any modem Send API
51. are viewing is the unit that sent the SMS to the cellular network it displays Local regardless of Load Balancing configuration If this Outbox is that of the Load Balancing Master and the message was distributed to a Slave unit it displays Slaves where is 1 thru 4 User Displays the user name of the account that sent the message To Shows the numbers or groups to which the message is sent SMS Display the text sent in the message Date Shows the day the message was sent Time Displays the time the message was sent Note For messages in the Outbox to have a valid date time stamp be sure to set up one of the following options e SNTP Client must be enabled and the Ethernet connection must be live to the Internet Or e Enter the iSMS cellular phone number on the Network Setup gt Cellular Modem window MultiModem iSMS System Administrator s Guide 56 Chapter 4 Using the MultiModem iSMS Web Interface Triggers Use the four Triggers windows to e Establish a list of users who are authorized to trigger a broadcast e Set up broadcast triggers e Set up action triggers e Compose and save pre configured messages Triggers gt Authentic List Use this window to set up a list of users who are authorized to trigger a broadcast This list is made up of entries found in the Address Book This list is used by the Broadcast Trigger setup menu when the Broadcast Trigger option Authenticate is enabled Admi
52. ation of the MultiModem iSMS clock to real time Admin Access Set up the administrator s password and set an automatic inactivity disconnection interval Allowed Networks Set the networks to be allowed access to the MultiModem iSMS unit Remote Syslog Configure the Remote Syslog status and server s IP The default is Disabled Tools Reset the cellular modem Cancel pending Send jobs Factory Defaults Reset all parameters to the original factory defaults Network Setup IP Settings Specify your LAN settings Cellular Modem Configure the cellular modem and TCP access to the modem Address Book Manually input names and phone numbers into the phone book Groups Create groups of names with their phone numbers International Number Enable or disable international numbers Users Set up users and their passwords SMS Settings Define default encoding type and periodic network re registration Send SMS Send SMS messages by manually entering the message or using a message from the Preconfigured SMS list SMS API This page is divided into two sections Send API and Receive API Load Balancing Configure multiple units to share traffic load Inbox View messages received Outbox View messages sent Authentic List A list of cellular phone numbers mobile endpoints derived from the address book that are allowed to trigger a broadcast Broadcast Triggers Configure trigger codes or w
53. ation using an antistatic wrist strap If such a station is not available you can provide some ESD protection by wearing an antistatic wrist strap and attaching it to a metal ground screw lug next to power switch of MultiModem iSMS chassis ooh Power off the unit and unplug the power cord N Do not remove protective power supply cover Harmful voltages may be exposed if cover is removed and can lead to electrical shock and or death Electrostatic discharge ESD is the release of stored static electricity that can damage electrical circuitry or components Static electricity is often stored in your body and discharged when you contact an object of a different potential 3 Use a small screwdriver to remove the six 6 screws on the back of the MultiModem iSMS The figure that follows uses red circles to indicate the location of these screws 4 Lift the top cover from the back of the unit and then slide towards the front to remove COMMAND m ETHERNET 5 Insert the SIM cards into the SIM card slots on the internal wireless modems Each modem has a graphic line depicting the correct SIM card orientation 6 Thefigure that follows uses two red boxes to indicate the location of these receptacles Note that the SF800 model is used in the figure 7 Tore attach the cover tilt the cover up and align the teeth with the gaps between those on the bottom of the chassis The illustration uses red arrows to i
54. ble the Syslog Client in the MultiModem iSMS and to define the IP address of the Syslog Server The default is Disabled Administration gt gt Remote Syslog Remote Syslog Configuration Remote Syslog Status Remote Syslog Hast IP Address Remote Syslog Configuration Remote Syslog Status Check the Remote Syslog Status box to enable this remote syslog Remote Syslog Host IP Address Enter the IP address or resolvable name of your Syslog server Save Then click Save Note When Remote Syslog is enabled the Trace Log windows found in the Statistics and Logs menu no longer display data The data is now being sent to your Syslog Server MultiModem iSMS System Administrator s Guide 36 Chapter 4 Using the MultiModem iSMS Web Interface Administration gt Tools Use this window to reset the cellular modem You may want to use Reset if you have lost your connection or if the modems are not functioning properly but you don t want to recycle power through the MultiModem iSMS Administration gt gt Tools Reset Modem Reset the Modem Cancel Jobs Cancel All Jobs Cancel Low Priority Jobs Cancel Normal Priority Jobs Cancel High Priority Jobs Reset Modem After clicking on the modem tab for the modem you want reset click Reset The modem corresponding to the number selected 1 4 for the SF400 1 8 for the SF800 is reset Cancel Jobs From here you can cancel Pending SMS messages that have been submi
55. cccceeeeeeeeeeeees 42 Lo TN eaa E EETA 63 D Daylight Saving Time configuration 33 Dimensions sseseeesessesereeresesserserssresesserseresresesserseree 14 E Email MOUMMCANON ecserin E Ere Dieta 30 Email NoSTICSUDE siecircsncceeccacsdacnoodetecisecsdacnaedetnosssaedeapeans 31 E O rn TT 9 EDENE ee E T 9 Ethernet ports Caution cccccccccccccssssssssssseeeeeeeeeeeeeeeeeaaas 7 Export an address book ccccccssssssseeeeseeeeeeeeeeeeeeeneas 65 MultiModem iSMS Administrator s Guide F Factory Defaults MT 37 Firmware Upgrade cccccccccccccccccssssssesseeeeeeceeeeeeeneeaas 62 Fixed IP AG Ui P Z Flash Memory cssceceeceeeeseeeeeeesseeeees 29 41 60 65 Front Pallel iescticczvetesomtenadidd otateet este butt dute den su best Tubes 8 9 G Groups in SMS Services sc22 ssicssesesscsesccescecscsecdansesniennnes 44 H Handling Precattions si 45 0 caedessacenderseuasddesseeiagessensdeanads 7 PURGE eH 14 I TRAN OI e TTC 20 Import amp Export Address Book gt Import 20 Import an address book eeseeeeeeeeees 63 Inactivity Time CUL iiec Eee Eurus dues ass DU Us 34 Ir tializdltomn SINES ione oer Hohe eras desto a esses 30 International Number in SMS Services 45 IPSE GUM Seea E E E 38 L LAN I o fes puteos F Evae P Lus br SU RUU Due DIM UUE 8 My eB Tessi
56. ceive API Invalid Count Input Receive API Service Not Available Receive API LIN Invalid Addressee Receive API 6160 Invalid Time Date Input Receive API 601 602 6 605 608 616 617 618 619 MultiModem iSMS System Administrator s Guide 114 Appendix B Table of Commonly Supported Subnet Addresses This appendix lists commonly supported subnets organized by address 255 255 255 128 25 255 255 255 192 26 255 255 255 224 27 255 255 255 240 28 Network Number N N N O N N N 128 Network Number N N N O N N N 64 N N N 128 N N N 192 Network Number N N N O N N N 32 N N N 64 N N N 96 N N N 128 N N N 160 N N N 192 N N N 224 Network Number N N N O N N N 16 N N N 32 N N N 48 N N N 64 N N N 80 N N N 96 N N N 112 N N N 128 N N N 144 N N N 160 N N N 176 N N N 192 N N N 208 N N N 224 Hosts Available N N N 1 126 N N N 129 254 Hosts Available N N N 1 62 N N N 65 126 N N N 129 190 N N N 193 254 Hosts Available N N N 1 30 N N N 33 62 N N N 65 94 N N N 97 126 N N N 129 158 N N N 161 190 N N N 193 222 N N N 225 254 Hosts Available N N N 1 14 N N N 17 30 N N N 33 46 N N N 49 62 N N N 65 78 N N N 81 94 N N N 97 110 N N N 113 126 N N N 129 142 N N N 145 158 N N N 161 174 N N N 177 190 N N N 193 206 N N N 209 222 N N N 225 238 MultiModem iSMS System Administrator s Guide Broadcast Address N N N 127 N N N 255 Broadcast Address
57. ceived categories This message is logged in the SMS Inbox however it is not logged in the SMS Outbox Save After configuring a modem click Save before you select the next modem to configure from the modem tabs 41 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface TCP Connection The TCP Connection feature is a per modem port feature that provides direct AT command access to the modem s serial interface for troubleshooting purposes only When you open a TCP socket on the defined TCP port number for example 5000 the modem is no longer available to the unit s send and receive queues Events that occur while the socket is open to the modem do not get logged by the system that is SMS messages received by the modem are not logged in the system nor delivered through the Receive API process It is recommended that you disable this feature after you have setup and tested the system TCP Connection Enable or Disable the TCP Connection by clicking the appropriate radio button Default Enable TCP Connection Port The TCP port number on which the MultiModem iSMS is listening Ensure each cellular modem port in the MultiModem iSMS is listening on a different TCP port number Default is 5000 for an SF100 5000 thru 5003 for ports 1 through 4 for an SF400 and 5000 through 5007 for ports 1 thru 8 of an SF800 Save Click Save Save amp Restart IMPORTANT Note About Saving System Settings
58. chapter Note You must perform a Save to Flash to permanently save Address Book entries to prevent the entries from being lost upon a system restart e Remotely enter a name and phone number See how to do this in the Triggers gt Action Triggers section of this chapter Manually Adding Names and Phone Numbers to the Address Book Use this window to manually add the names and phone numbers of any person s you want to include in your address book If you imported an address book you can use this window to add names not included in the imported Address Book All address book names display on this window and each entry can be edited deleted and or added to a group list SMS Services gt gt Address Book Select All Starting with Search 43 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Address Book Click Add to display the Add a Phone Number window Add a Phone Number Note that fields marked with an asterisk are required SHS Services gt gt Add a Phone Number Fields marked with are mandatory fields Marne Phone Number Description Groups Groupe Delete ET EUM Name Enter the name of the person you want to add to the SMS Phonebook The maximum number of characters is 50 including spaces and punctuation Phone Number Enter the mobile phone number of person you are adding The maximum number of characters is 50 including spaces a
59. chased the product July 2005 MultiModem iSMS Administrator s Guide 120 Appendix D Waste Electrical and Electronic Equipment Directive WEEE Restriction of the Use of Hazardous Substances RoHS i 2011 65 EU COMPLIANT Multi Tech Systems Inc Certificate of Compliance 2011 65 EU Multi Tech Systems confirms that its embedded products comply with the chemical concentration limitations set forth in the directive 2011 65 EU of the European Parliament Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS These Multi Tech products do not contain the following banned chemicals e Lead Pb 1000 PPM e Mercury Hg 1000 PPM e Hexavalent Chromium Cr 6 1000 PPM e Cadmium Cd 100 PPM e Polybrominated Biphenyl PBB 1000 PPM e Polybrominated Diphenyl Ether PBDE 1000 PPM Environmental considerations e Moisture Sensitivity Level MSL 21 e Maximum Soldering temperature 260C in SMT reflow oven lead usage in some components is exempted by the following RoHS annex therefore higher lead concentration would be found in some modules gt 1000 PPM Resistors containing lead in a glass or ceramic matrix compound MultiModem iSMS Administrator s Guide 121 Appendix B Table of Commonly Supported Subnet Addresses Information on HS TS Substances According to Chinese Standards In accordance with China s Administrative Measures
60. code OR Err error code e g ID 1 Status Done ID 1 Err 604 Err 602 Note The maximum supported size of the URL is 2048 bytes Status Codes 91 The MultiModem iSMS has completed servicing the Send job The message has been successfully sent to the cellular network for delivery to all intended recipients 1 Done with error The MultiModem iSMS has completed servicing the Send job but the message is not sent to all the recipients The MultiModem iSMS is processing the Send API Request Received The MultiModem iSMS has received the Send request 4 Error Error occurred while sending the SMS from the MultiModem iSMS Message ID Not Found An API Message ID does not exist Distributed to Slave1 The Master MultiModem iSMS has distributed the Job to a 10 10 10 101 given slave Distributed among many The Master MultiModem iSMS has distributed the Job Request among many slaves API is canceled Reflects that API job is dropped if the Send API job is canceled from the web interface 7 Distribution resulted in Master tried to send the job to the slaves and could not send the job to any of the slaves as the slaves are not available loaded full or network unreachable MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API Error Codes Error Code 60 03 i 4 i 0 0 li 07 5 608 0 6 1 02 1 611 612 613 614 61 6
61. connect the MultiModem iSMS to the target network Note Be sure to perform a Save to Flash before powering off the unit if you are physically moving the unit to a new location The MultiModem iSMS LAN connection is a full duplex auto negotiating 10 100 MHz auto polarity sensing Ethernet interface You can use a traditional straight through RJ 45 Ethernet cable or a cross over RJ 45 Ethernet cable when connecting to an Ethernet port on a hub or switch or when connecting directly to the Ethernet interface of a workstation The LAN connection of the MultiModem iSMS does not support POE Power over Ethernet or 1GHz These features may need to be disabled on the equipment port that the MultiModem iSMS is connected to You must cable and then configure your device e Basic cabling and TCP IP directions are included in this chapter e Chapter 3 describes basic configurations e Chapter 4 describes advanced configurations MultiModem iSMS Administrator s Guide 17 Chapter 2 Getting Started SF100 Cabling Plug cellular antenna standard SMA into this antenna connector 9V to 32VDC reser To a Network Connected PC Power Connection Plug one end of a RJ 45 cable into the LAN port on the MultiModem iSMS and the other end into your network or workstation interface Attach the cellular antenna Connect the provided power supply cable to
62. dcast Message for Future Use In this example a school wants to be prepared to send a message that school is closed for the day The Administrator creates a Trigger Message word Snow and the following Broadcast Message School is closed today This example assumes that a Group called Parents has been created and that SF100 stands for the Administrator s cell phone number 1 Goto the Triggers gt Add a Broadcast Trigger window Triggers gt gt Edit a Broadcast Trigger Fields marked with are mandatory fields 7 o Typed a Left 156 Spanned a Broadcast Message School is closed today Pre Confiqured Message Typed Left 439 9 Spanned a Parents Delete Encoding Type Authenticate uthentic Users A SF100 __ Authentic List Address book Delete Save Cancel a Enter Snow in the Trigger Message word box Trigger message words or codes are not case sensitive Enter the Broadcast Message In this case the message is School is closed today Select the Group that receives this message In this case the group is Parents Check the Authenticate box to indicate that this message can be sent by an authenticated user only mo oe PY The Authentic User selected to trigger this message is SF100 the Administrator s cell phone Note If you plan to use authentication on any entry in the address book enter the phone numbers of these individuals exactly as how the Cellular Network presents Sende
63. dcast Triggers Received Action Triggers Received Job Statistics Entries in Outbox Low Priority Jobs Queued Normal Priority Jobs Queued High Priority Jobs Queued Jobs Distributed Jobs Dispatched MultiModem iSMS System Administrator s Guide 68 Chapter 4 Using the MultiModem iSMS Web Interface Statistics amp Logs gt Load Balancing Statistics When load balancing is set up with multiple units this section is populated with statistics corresponding to the workload shared Administration Network Setup 5M5 Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logout isti i lan ie Statistics amp Logs Statistics amp Logs gt gt Load Balance Statistics Slaves Jobs Distributed Slave slaves e 0 Load Balancing Statistics Slaves List of possible slave units Load Load for specific slave unit or Disabled for units not participating in load balancing Jobs Distributed The number of jobs that have been given to the specific unit 69 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Statistics amp Logs gt Log Traces The Log Traces window provides detailed information about SMS messages API functions and the SMS system per modem SMS Logs Sent Received Failure Live Send API Logs Status Failu
64. e is selected clicking on the link after the Pre Configured Message link brings up a virtual keyboard that allows you to enter the specified text in the SMS Text message box 49 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Modem Select a specific modem from which to send the message or use the default of Any Priority Set the priority level for the message to be sent When messages enter the queue to be sent the priority levels are compared and the messages flagged as High are sent first followed by Normal and Low Options Low Normal default High Send button When you are ready click Send to send your message click OK when the pop up in process message appears The message is not sent unless you acknowledge this pop up MultiModem iSMS System Administrator s Guide 50 Chapter 4 Using the MultiModem iSMS Web Interface SMS Services gt SMS API This feature helps you use the MultiModem iSMS Application Programming Interface API HTTP API and TCP API are Send SMS APIs for sending SMS messages to mobile endpoints on the cellular network Both methods can be enabled and used simultaneously SMS Messages received from the cellular network are handled by the Receive API process Note See Appendix A for specific information on API command structure options responses and XML data structure SM ervices gt gt SMS API HTTP API Configuration HTTP
65. e table on the next page for an explanation of how the trigger codes and their associated actions are used Authenticate If the authenticate option is enabled only the message received from the configured authenticated user can trigger the action The authenticated users are set up on the Triggers Authentic List window Enable Authentication To enable authentication click Edit The Authenticate column then displays a check box and the View Edit column displays the words Save and Cancel Click the check box to enable Authentication for this action and then click Save If you want to disable Authentication for this action simply click Cancel 59 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Table of Trigger Codes and Trigger Actions Trigger Objective Configuring the Trigger Code and Its Action Associated Trigger Action To add an entry in the Configuration format address book act tri configured name number Example ADD joe smith 7635554174 Configuration format act tri configured name Example ADD joe smith Configuration format act tri configured Example ADD To add a group name Configuration format and an entry act tri configured grp name Note The same action Example ADDG Building 201 trigger message is used for creating a group name and adding an entry to a group So in the interface there is one configuration for both Config
66. ect Multi Tech Systems Inc s proprietary interests and not to allow the use copying or transfer by any means other than in accordance with this agreement Licensee agrees that any breach of this agreement will be damaging to Multi Tech Systems Inc Licensee agrees that all warranties implied or otherwise with regard to this Software including all warranties of merchantability and fitness for any particular purpose are expressly waived and no liability shall extend to any damages including consequential damages whether known to Multi Tech Systems Inc It is hereby expressly agreed that Licensee s remedy is limited to replacement or refund of the license fee at the option of Multi Tech Systems Inc for defective distribution media There is no warranty for misused materials If this package contains multiple media formats e g both 3 5 disk s and CD ROM they are provided only to facilitate use at a single site Neither this Software nor its accompanying documentation may be modified or translated without the written permission of Multi Tech Systems Inc This agreement shall be governed by the laws of the State of Minnesota The terms and conditions of this agreement shall prevail regardless of the terms of any other submitted by the Licensee This agreement supersedes any proposal or prior agreement Licensee further agrees that this License Agreement is the complete and exclusive Statement of Agreement and supersedes oral written
67. ed POST DATA contains usernamezuser amp passwdzuser amp XMLDATA urlencoded XML 99 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API Posting of 1 message lt xml version 1 0 encoding ISO 8859 1 gt r n lt Response gt r n lt MessageNotification gt r n lt ModemNumber gt 2 19525945092 lt ModemNumber gt r n lt SenderNumber gt 6754535645 lt SenderNumber gt r n lt Date gt 08 03 10 lt Date gt r n lt Time gt 09 05 30 lt Time gt r n lt Message gt Here is a test message lt Message gt r n lt MessageNotification gt r n lt Response gt r n Posting of 2 messages lt xml versionz 1 0 encoding ISO 8859 1 gt r n lt Response gt r n lt MessageNotification gt r n lt ModemNumber gt 2 19525945092 lt ModemNumber gt r n lt SenderNumber gt 8767654534 lt SenderNumber gt r n lt Date gt 08 03 07 lt Date gt r n lt Time gt 08 07 20 lt Time gt r n lt Message gt Test message 1 lt Message gt r n lt MessageNotification gt r n lt MessageNotification gt r n lt ModemNumber gt 3 lt ModemNumber gt r n lt SenderNumber gt 9876754534 lt SenderNumber gt r n lt Date gt 08 03 13 lt Date gt r n lt Time gt 10 10 36 lt Time gt r n lt Message gt Test message 2 lt Message gt r n lt MessageNotification gt r n lt Response gt r n MultiModem iSMS System Administrator s Guide 100 Appendix A Application Programming Interface A
68. eee eere rennen eene 121 Information on HS TS Substances According to Chinese Standards 122 Information on HS TS Substances According to Chinese Standards in Chinese 123 Appendix E Time Zone Abbreviations esee eee eee esee eene ee eene enne nennen nonna nennt 124 Appendix F End User License Agreement EULA e e eeeee eee eee eee eene nenne 126 lj eT E 129 MultiModem iSMS Administrator s Guide Chapter 1 Product Overview and Safety Information The Multi Tech iSMS is an intelligent Short Message Services SMS server that gives businesses the ability to broadcast and receive SMS text messages The ready to use solution plugs into the Ethernet network and connects to the wireless network through an integrated quad band GSM modem Now anyone on the network can broadcast messages which allows organizations to reach clients subscribers members and prospects in real time through SMS Safety Warnings Ethernet Port Caution The Ethernet port is not designed to be connected to a Public Switched Telecommunication Network PSTN Handling Precautions All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge Although input protection circuitry has been inco
69. elect a File to Upgrade 1 Click Browse to locate the latest firmware version 2 Click Upgrade to start the download Note for 1 Port versions only If the firmware upgrade bin file you have downloaded begins with SF100 you need to rename that portion of the file to SMSFinder for the unit to recognize it as a viable upgrade file The MultiModem iSMS reboots automatically after the firmware upgrade 63 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Import amp Export Address Book Import amp Export Address Book gt Import Use this window to import contact information from a CSV formatted file The process allows you to select which fields values in the CSV file to import Duplicate records where all values of the record are identical to the existing record found in the unit s Address Book are not imported After performing an Import be sure to perform a Save to Flash otherwise the new Address Book entries are lost after a system restart Note CSV stands for comma separated values a term that applies to the format of an address book The CSV file to be imported cannot have more than 10 fields values per record line Import Address Book Administration Network Setup SMS Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logout Import amp Export Add
70. emove a user from the group highlight that user s name and click Delete 4 After assembling the group click Create You return to the Group page 5 Toabandon the changes click Cancel 45 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface SMS Services gt International Number Use this window to enable SMS messaging to international numbers International numbers are identified according to the number of digits SMS Services gt gt Internatonal Number Disable If Disable International Number is checked this is the default SMS messages can be sent to phone International numbers limited by the maximum allowed digits as entered in the Maximum Digits field Bam If Disable International Number is NOT checked SMS messages can be sent to any phone number Maximum Enter the number of digits you want to be allowed when Disable International Number is checked The Digits default is 11 digits Click Save SMS Services gt Users Use this window to create a list of users who can have limited access to the MultiModem iSMS to send SMS messages and monitor their associated outbox The figure below includes an example entry called JoeSmith SMS Services gt gt Users Adding Users 1 To add a user click Add The Add a New User window opens SMS Services gt gt Add a New User Fields marked with are mandatory fields Password 2 Enter information into f
71. ended ASCII or Unicode Note if the message is Unicode the Hex values will need to be decoded to be readable Message This is the message text of the received SMS If the message was received in the Unicode encoding this message will contain Hex data that will need to be un encoded to be in a readable format Non Polling TCP Post Example The example TCP post below is with Send Encoding Flag and Send Message Index enabled iSMS sent the Message From MultiModem iSMS 1 41 Authentication ON Data Length 115 usertest passtest Msg Count 1 Msg Index 1 1 7637853500 1919742204905 11 07 14 11 01 29 Unicode 0B880B870B890B900B920B930B930B930B930B940B930B930B940BB80BCAOBCBOBB90B9EOB9EOBA3OBAFOBAEOBAAOBA 90BAAOBAFOBB20BB50BB7OBBSOBBSOBBBB9 Msg Index 1 1 7637853500 1919742204905 11 07 14 MultiModem iSMS System Administrator s Guide 104 Appendix A Application Programming Interface API 11 40 48 ASCII MultiModem iSMS easy way to send bulk SMS Go to MultiTech site for more details Msg Index 1 1 7637853500 1919742204905 11 07 14 11 57 29 Extended ASCII MultiModem iSMS supports Unicode ASCII and Extended ASCII Go to MultiTech site for more details Send API Query Jobs A Queryjobs request will retrieve the number of jobs in the queue Jobs can be queried based on priority or all jobs The format of the command can be as an HTTP 1 1 Get or in our product specific raw TCP protocol as shown below GET recvm
72. ent of Medical Instrumentation AAMI standard This standard allows manufacturers to ensure that cardiac pacemakers and defibrillators are safe from cellular device EMI The FDA continues to monitor cellular devices for interactions with other medical devices If harmful interference occurs the FDA will assess the interference and work to resolve the problem Precautions for pacemaker wearers If EMI occurs it could affect a pacemaker in one of three ways e Stop the pacemaker from delivering the stimulating pulses that regulate the heart s rhythm e Causethe pacemaker to deliver the pulses irregularly e Causethe pacemaker to ignore the heart s own rhythm and deliver pulses at a fixed rate 7 MultiModem iSMS Administrator s Guide Chapter 1 Product Overview and Safety Information Based on current research cellular devices do not pose a significant health problem for most pacemaker wearers However people with pacemakers may want to take simple precautions to be sure that their device doesn t cause a problem e Keep the device on the opposite the side of the body from the pacemaker to add extra distance between the pacemaker and the device e Avoid placing a turned on device next to the pacemaker for example don t carry the device in a shirt or jacket pocket directly over the pacemaker Packaging Contents The following items are included in the package for the MultiModem iSMS product e One MultiModem iSMS e For model
73. ept connection only after a user name and password are authenticated If your server requires this check the SMTP Server Authentication box Then enter the User Name and Password in the next fields User Name If your mail server accepts connection only after a user name and password are authenticated enter the user name Password If your mail server accepts connection only after a user name and password are authenticated enter the password Click Save E Mail Address Enter the e mail addresses of the individuals who are sent notifications regarding the log file being full an invalid Telnet login or an invalid Web login The administrator may want use their office e mail address home e mail address and so on Enter the addresses in proper user domain format Click Save after each entry You can change or delete an address at any time You must enter at least one e mail address Configure E Mail Notification Select the types of notifications that you want sent to individuals Click Add Each entry then moves to the Send E Mail Notification For box To remove a notification click Delete The entry moves back to the Don t Send E Mail Notification For box Defaults for Don t Send E Mail Notification are 1 Log File Full 2 Invalid Telnet Login 3 Invalid Web Login MultiModem iSMS E Mail Address Enter the administrator s e mail identification This is the name and address that appears in the FROM line of the notification emails Thi
74. ery API Format GET querymsg user admin amp passwd admin amp apimsgid message id M J Note All special characters must be given in URL encoded format with hex value For example give space as 20 double quotes as 22 Example If a name is Graham Bell give it as Graham 20Bell MultiModem iSMS System Administrator s Guide 78 Appendix A Application Programming Interface API Authenticating API Requests The system needs to authenticate any API request As such the authentication credentials are included in the Send SMS URL or Send SMS TCP command user The username of the account which has a maximum of 50 bytes passwd The password of the account which has a maximum of 50 bytes This user is Admin or the configured Send Users Ensure that every Send SMS URL has the username and password and every request is authenticated by the MultiModem iSMS Sending to a Number HTTP API format is http 192 168 2 1 portnumber sendmsg user userl amp passwd puserl cat 1 amp enc 0 amp priority 1 amp modem 1 amp to 7657867765 amp text message The parameters are Category 1 Send SMS 2 Broadcast Trigger 3 Action Trigger enc Encoding type to send SMS Optional field Range 0 to 3 0 SMS text is in ASCII form 1 SMS text in Extended ASCII form 2 SMS text in hexadecimal form Each hexadecimal value length is maximum 4 and each hexadecimal value is separated by a semi colon Example 0645 41 646
75. essages that are needed to send the text as currently entered Messages that need to be spanned are sent concurrently Each spanned message is prefixed with 6 characters indicating it is part of a spanned SMS The 6 characters are Hof8 Where is equal to 1 to 8 Maximum Number of Characters Allowed with Spanning ASCII 1232 Extended ASCII 1072 Unicode 512 After upgrading from older firmware the number of allowed spans can be increased up to 8 using one of the following methods e Set the unit to factory defaults e Toset number of spans allowed on sent SMS messages run the setspans utility from telnet setspans utility You can run this utility from a telnet session to port 2222 After logging in type sbin setspans without the quotes This shows you the syntax and current span setting set To set the span value and save it to flash enter sbin setspans tt where is the number of desired spans 1 8 Encoding Type Select the encoding type that you want the SMS message to be sent as Options ASCII default Extended ASCII Unicode e When Extended ASCII is selected an Extended ASCII link is added under the SMS Text box providing a keyboard of extended ASCII characters that can be added into the SMS Test message e When Unicode is selected choose Hexadecimal Decimal or Language for the Unicode type If Language is selected an additional drop down box appears with specific language selections When a languag
76. esssreessertsssrenssresseretsstresssreessetssereessrressene 7 Interference with Pacemakers and Other Medical Devices cccccccssccesteeeesseeeeseeeeseeessseeesssesessnseessaeeseegs 7 Fackagmndad COMENS innit nee REN R E REPER 8 MultiModem iSMS Documentation e 9 SSS EIS EE EEE E N E EA E EEE E A A E EE 9 PTE N a E E E TE E E E E E E UP 9 u ei iaie iie Qucm 9 Front Fanelot model SF TOO t T a 9 Front Panel of Models SF400 and SF800 cs saisasasiscpaseinsenssacnsrwanetn aipsasasvaiasconeiaainenancinnisesersuauinotenepatausnarcipaties 10 Installing a SIM Card for Model SF100 uu ssssisen irent ROUVSUn irrIEEEUR Venim ERU PR ROXUN nn SENE LSU ONUN FRE PUFEDURUV ATE GM URGE 10 Installing a SIM Card for Models SF400 and SF800 sse nennen eene 11 Modem NUMB O RN a Mee te ns neuer mre conte terre on Omni ee nC ee Oe ne ee eee 12 oed uci MR ETE TUTTO TET tty er 12 wc Ml gre go hee SN EO T UR 12 Fane OIO ee e 9 00er P eo HT 13 Rack or Wal Mounting GOFIO rc d Ui TRUE 14 Teecnnibal SOS CITIC ANON S eosi n i NEEESE R EE E O E 15 Chapter 2 Setting up and using the iSMS eessessosseseossessossessossessossessossessosssssossessossessossessesses 17 S iting Up Your MultiModem iSMS E UT TT 17 SILE a ga Mem E TA ENE AA AA E E A AAE E eer rey E eee er 18 OPAJ GOO CADNO rss t m A E T aeneroenw eect 19 Establishing TCP IP COMMUNICAUON serris er pEEE RUPEM MERE EEREREB EN REE EEEN EEEE EKEREN RAEE NR ERA
77. figured SMS Click Add to open the Add a Pre Configured SMS window Add a Pre Configured SMS An asterisk indicates a required field Triggers gt gt Add a Pre Configured SMS Fields marked with are mandatory fields Pre Configured SMS Encoding Type Pre Configured Group Save Cancel Pre Configured SMS Enter the text for your Pre Configured SMS Message Encoding Type Select the encoding type to be used from ASCII Extended ASCII or Unicode Default is ASCII Pre Configured Group Select the groups to receive this pre configured message Click Groups and select the desired groups If you change your mind about a group highlight the group and click Delete to remove it from the list Note that a message can contain only 160 characters including spaces and punctuation Save or Cancel Click Save or if you change your mind and do not want the information saved click Cancel Save amp Restart IMPORTANT Note About Saving System Settings When you have completed entering your MultiModem iSMS settings and you are not going to enter any more configuration data you must go to the Save amp Restart menu and perform a Save to Flash Saving to the Flash Memory saves the new settings in the flash prom and prevents the settings from getting lost at the next power up Save Click Save to save your system settings to the flash memory Restart is Optional This is optional You do not have to restart the MultiModem iSMS after sa
78. formation Safety Safety cUL 60950 1 UL 60950 1 cUL 60950 1 UL 60950 1 IEC 60950 1 AS NZS 60950 IEC 60950 1 AS NZS 60950 Network compliance Network compliance PTCRB GCF PTCRB GCF Multi Tech Systems Inc recommends that you incorporate a 10 buffer into your power source when determining product load MultiModem iSMS Administrator s Guide 16 Chapter 2 Setting up and using the ISMS Setting Up Your MultiModem iSMS New MultiModem iSMS units are preconfigured with an IP address of 192 168 2 1 and a 24 bit subnet mask 255 255 255 000 Before connecting your new MultiModem iSMS to your network and powering it up identify the existing IP network numbering scheme of the target network If the target network already implements a 192 168 2 xxx class C network the unit s host IP address of 192 168 2 1 may conflict with an existing computer or device on the network Additionally advanced network configurations may block IP packets not of the current scheme For example if the current network configuration is 10 1 x x 16 any IP packets not of this subnet are blocked If either is the case temporarily isolate a workstation and the new MultiModem iSMS from the target network Connect the Ethernet interface of the workstation directly to the Ethernet interface of the MultiModem iSMS After configuring the MultiModem iSMS with appropriate IP network parameters IP address subnet mask default gateway and DNS you can
79. ged program constitutes agreement to be bound by the terms and conditions of this Software License Agreement Your right to use the software terminates automatically if you violate any part of this software license agreement Multi Tech Software License Agreement Multi Tech Systems Inc MTS agrees to grant and Customer agrees to accept on the following terms and conditions a non transferable and non exclusive license to use the software program s delivered with this Agreement GRANT OF LICENSE MTS grants Customer the right to use one copy of the software on a single product the Licensed System You may not network the software or otherwise use it on more than one product at the same time COPYRIGHT The software is owned by MTS and is protected by United States copyright laws and international treaty provisions Therefore Customer must treat the software like any copyrighted material Customer may install the software to a single hard disk and keep the original for backup or archival purposes Customer shall NOT copy or translate into any language in whole or in part any documentation which is provided by MTS in printed form under this Agreement OTHER RESTRICTIONS The software may not be assigned sublicensed translated or otherwise transferred by Customer without prior written consent from MTS Customer may not reverse engineer decompile or disassemble the software Any updates shall be used only on the Licensed System and shall remai
80. gnal Strength Command To View Strength For the SF400 800 models without signal LEDs signal strength can be determined by using the following AT command AT CSQ This command is the default setting on the Network Setup gt Cellular Modem window This works for the SF100 as well AT Command Response Example CSQ xx For xx see the values chart below Signal Strength Reference Table The following table lists the meaning of the xx values in the signal strength response and explains how they correspond to the number of LEDs lit for signal strength AT CSQ Values Signal Strength SF100 Signal LED Bars mo Semen notes SF100 Signal Strength LEDs Using AT Commands to Check Network Registration and Roaming Status Use this command to verify that the cellular modem has been registered on a wireless network 1 Inthe command window type AT CREG 2 The modem responds in one of the following ways Network Registration Verification Value Network Registration Status CREG 0 0 The modem is not registered on any network CREG 0 1 The modem is registered on the home network CREG 0 5 The modem is registered on a network and it is roaming Note If the modem indicates that it is not registered verify the signal strength to determine if the problem is the strength of the received signal MultiModem iSMS Administrator s Guide 24 Chapter 3 iSMS Basics and the Setup Wizard Starting the iSMS Open a Web Browse
81. h name If you change your mind about a name highlight the name and press Delete or check Select the entire Address Book press Delete and all the names are deleted and or Select Group Click Groups to display all group names Select the Groups to which a new message is sent Click Add after each selection The group name displays in the box If you change your mind about a group highlight the group name and press Delete or check the Select all the Groups and press Delete and all groups are deleted MultiModem iSMS System Administrator s Guide 48 Chapter 4 Using the MultiModem iSMS Web Interface SMS Text Enter the text of the message you want to send O r You can choose a Pre Configured Message that you set up on the Triggers gt Pre Configured SMS window Click the Pre Configured Message text to access a list of pre configured messages After the pre configured message appears in the SMS Text field you may continue to edit the contents of the message SMS Text field Unicode options are also available please see Unicode Use below The message entered automatically tracked by the Typed Left and Spanned boxes below the entry field Depending on the Encoding Type the maximum characters allowed can change Typed This field tracks the actual number of characters entered into the SMS Text field Left This counts down the number of characters left available in the SMS Text field Spanned This shows the number of SMS m
82. h parties This Agreement shall be governed by the laws of the State of Minnesota The waiver of one breach or default hereunder shall not constitute the waiver of any subsequent breach or default Licensee also agrees to the following am not a citizen national or resident of and am not under the control of the government of Afghanistan Cuba Iran Iraq Libya Montenegro North Korea Pakistan Serbia Sudan Syria nor any other country to which the United States has prohibited export will not download or by any other means export or re export the Programs either directly or indirectly to the above countries nor to citizens nationals or residents of the above countries am not listed on the United States Department of Treasury lists of Specially Designated Nationals Specially Designated Terrorists and or Specially Designated Narcotics Traffickers nor am listed on the United States Department of Commerce Table of Denial Orders will not download or otherwise export or re export the Programs directly or indirectly to persons on the above mentioned lists will not use the Programs for and will not allow the Programs to be used for any purposes prohibited by United States law including without limitation for the development design manufacture or production of nuclear chemical or biological weapons of mass destruction Licensee agrees that by purchase and or use of the Software s he hereby accepts and agrees to
83. h the slaves properly configured TCP API format is sendmsg user admin passwd admin amp cat 4 amp enc 0 amp priority 2 amp to 919844895691 16 675674532 amp text Here is the test message The parameters are enc Encoding type of the SMS Range 0 to 3 0 SMS text is in ASCII form 1 SMS text is in Extended ASCII form 2 SMS text is in hexadecimal form that is each hexadecimal value is of 4 digits and each hexadecimal value is separated by a semi colon Example 0645 0041 0646 3 SMS text is in hexadecimal form However enc type is given as 3 to indicate to the slave to display in decimal form as in the input send SMS job priority Priority of the SMS Job Range 1 to 3 1 Low Priority 2 Normal Priority 3 High Priority It indicates to the slave the priority of the job and to be handled accordingly to The mobile numbers where the SMS is to be delivered um This number must be given in double quotes The maximum size of each recipient s number is 50 bytes text The message text to be sent If enc is 0 SMS text is in ASCII If enc is 1 SMS text is in Extended ASCII If encis2 3 4 SMS text is in hexadecimal form Each hexadecimal value is of 4 digits and each hexadecimal value is separated by a semi colon Example 0645 0041 0646 Spanned SMS is sent as in the input Send SMS job Note An API request from master to slave contains only recipient s numbers Recipient names and groups are not supported to make i
84. hen the modem is receiving data from your wireless carrier CARRIER DETECT This LED lights when the modem detects a valid carrier signal from a wireless carrier DATA TERMINAL READY This LED lights when the modem is trying to establish a wireless connection LINK STATUS This LED flashes once every 3 seconds when network registration is successful This LED is on constant if the network registration is invalid if a network signal is not detected or if a SIM card is not installed in the modem Indicates the wireless signal strength See the Signal Strength section in this chapter Location of the SIM card 9 MultiModem iSMS Administrator s Guide Chapter 1 Product Overview and Safety Information Front Panel of Models SF400 and SF800 Systems Power Status Ethernet Front Panel LEDs of Models SF400 and SF800 Lights when power is being supplied to the MultiModem iSMS Status When functioning normally the LED blinks The LED is a solid light when the MultiModem iSMS is booting up saving the configuration restarting or updating the firmware D Ethernet Lights when a successful connection to the 100BaseT LAN is established Off when connected at 100 1OBaseT Ethernet Lights when the LAN port has a valid Ethernet connection LNK Blinks when it is receiving or transmitting data Modem 1 Modem n TRANSMIT DATA This LED blinks when the modem is transmitting data to your wireless carrier RECE
85. iModem iSMS Web Interface Send Encoding Flag Specify whether to include the encoding type ASCII Extended ASCII or Unicode of the messages in the data posted When using older Non Polling Receive API programs and scripts this should be disabled for backwards compatibility Post Interval Enter the number of seconds that you want to elapse between Non Polling posts to the HTTP or TCP server The minimum allowed post interval is 30 seconds Note that all undelivered messages will be posted at this time The messages will be posted in groups based on the Max Messages Per Post setting until all have been delivered Max Messages Per Post Specify the maximum number of messages that should be posted at one time See post interval for more details on how this is used When using older Non Polling Receive API programs and scripts this should be set to 1 for backwards compatibility Send Message Index Specify whether to include the Message Index with each message in the post and include a total Message Count at the beginning of the post When enabled this will make parsing multiple easier When using older Non Polling Receive API programs and scripts this should be disabled for backwards compatibility Save Buttons Click Save for each section after making changes Unsaved changes are not maintained when you navigate from this page 53 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface SMS
86. ields marked with an asterisk as described in the table that follows UserName Enter the user s name Spaces are not allowed Password Enter a password for this user Each user must have a unique password You must enter a minimum of 5 characters 3 After entering users click Create If you want to start over click Cancel Deleting Users After you add a user the Delete checkbox is available To delete a user 1 Click the Delete check box A pop up dialog box asks you to confirm the deleting of this user 2 Click OK to permanently remove the selected user MultiModem iSMS System Administrator s Guide 46 Chapter 4 Using the MultiModem iSMS Web Interface SMS Services gt SMS Settings Use this window to set general system settings related to SMS encoding format time amp date format and network registration Help Home Wizard Setup Save amp Restart Logout SMS Services gt gt SMS Settings Extended ASCII 8 bit Configuration Extended ASCII 8 bit 150 8859 1 Set as Factory Default Unicode Configuration Unicode Set as Factory Default Date Configuration Date Configuration mm dd yyvy v Periodic Re Registration Periodic Re Registration Extended Enabling this mode allows the MultiModem iSMS to pass characters in the text message that are made ASCII 8 bit up of 8 bits instead of 7 bits 1 byte characters 0x80 through OxFF When enabled the Extended ASCII ISO 88
87. in effect In all other respects the MTS software is provided AS IS Likewise any other software provided with MTS software is provided AS IS THE FOREGOING WARRANTY IS IN LIEU ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL MTS BE LIABLE FOR CONSEQUENTIAL DAMAGES RESULTING FROM USE OF THE LICENSED PROGRAM WHETHER AS A RESULT OF MTS NEGLIGENCE OR NOT EVEN IF MTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES MTS ALSO DISCLAIMS ANY LIABILITY IN CONTRACT OR OTHERWISE FOR THE DEFECT OR NON PERFORMANCE OF ANY SEPARATE END USER LICENSED SOFTWARE PRODUCT INCLUDED WITH MTS SOFTWARE INDEMNIFICATION MTS will indemnify and defend Customer from any claim that the software infringes on any copyright trademark or patent Customer will indemnify and defend MTS against all other proceedings arising out of Customers use of the software GENERAL If any of the provisions or portions thereof of this Agreement are invalid under any applicable statute or rule of law they are to that extent deemed to be omitted This is the complete and exclusive statement of the Agreement between the parties which supersedes all proposals oral written and all other communications between the parties relating to the subject matter of this Agreement This Agreement may only be amended or modified in writing signed by authorized representatives of bot
88. ing Interface API HTTP HTTP Receive API Response to recvmsg command lt xml versionz 1 0 encoding ISO 8859 1 gt lt Response gt Response End 1 Response End gt Unread Available 1 Unread Available Msg Count 03 Msg Count lt MessageNotification gt Message Index gt 1 lt Message Index lt SenderNumber gt 919742204905 lt SenderNumber gt lt Date gt 09 07 24 lt Date gt Time 11 24 34 Time EncodingFlag Unicode EncodingFlag Message 00280031006F0066003300290041006C006C00200074006800650020006C006F 0067007 300200 0730068006F0075006C006400200062006500200064006900730070006C006100790065006400200070007 2006F007000650072006C007900200069006E00200074006 Message lt MessageNotification gt lt MessageNotification gt Message Index gt 2 lt Message Index lt SenderNumber gt 919742204905 lt SenderNumber gt Date 09 07 24 Date Time 11 38 08 Time EncodingFlag ASCII EncodingFlag lt Message gt Multimodem 20iSMS 20Easy 2Oway 20to 2Os end 2ObulLk 2OSMS 2EGO 2Oto 2OMultiTech 20site 20for 20more 20details lt Message gt lt MessageNotification gt lt MessageNotification gt lt Message_Index gt 3 lt Message_Index gt lt SenderNumber gt 919742204905 lt SenderNumber gt lt Date gt 09 07 24 lt Date gt lt Time gt 11 38 35 lt Time gt lt EncodingFlag gt Extended ASCII lt EncodingFlag gt lt Message gt Multimodem 20iSMS 20supports 20Unicode 20ASCII
89. ivating a Wireless Account Before you can use the cellular feature e Obtain a GSM wireless account with an activated SIM card capable of sending SMS text messages through your service provider e Install the SIM into the MultiModem iSMS e Activate your account For further information find the wireless activation notice on the Multi Tech website Follow the directions on the website to complete the activation of your account Service Provider Fees Your service provider charges you for data usage Your provider can tell you what these fees are You can use your MultiModem iSMS to send a large number of SMS messages very quickly As such have a contract that accounts for the numbers of messages you are likely to send Multi Tech is not responsible for any charges relating to your cellular bill Directly Communicating with the Cellular Modem You may want to communicate directly to the cellular modem to verify network registration and to troubleshoot your connection To do this open a Telnet connection to the MultiModem iSMS specifying port 5000 This provides AT command line access to the first GPRS modem in the MultiModem iSMS To determine cellular connection status use the AT commands For more information about these commands see the GPRS AT Commands Reference Guide Note If your SIM card is locked you cannot send SMS messages 23 MultiModem iSMS Administrator s Guide Chapter 2 Getting Started Signal Strength Si
90. job is distributed using all the available modems MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API i If modem is not specified in the request send API job is distributed using all the available modems Group MultiModem iSMS System Administrator s Guide 84 The pre defined group names must be in double quotes The maximum size of group name is 50 bytes The message text to be sent Enable Extended ASCII in the MultiModem iSMS to send both ASCII and extended ASCII characters By default Extended ASCII is disabled and the message can have only ASCII characters If Unicode is enabled and if enc is not specified in request SMS text is only in Hexadecimal form If Extended ASCII and Unicode are disabled and spanned SMS value is 1 a maximum of 160 characters can be sent If Extended ASCII is enabled and spanned SMS value is 1 a maximum of 140 characters can be sent If Unicode is enabled and spanned SMS value is 1 a maximum of 70 characters can be sent If the spanned SMS value is more than 1 the maximum number of characters allowed for each encoding scheme is defined as follows where n represents the span value ASCII n 154 characters Extended ASCII n 134 characters Unicode n 64 characters Characters entered beyond the allowed limit are truncated Appendix A Application Programming Interface API Sending a Broadcast Trigger Message You
91. lect a different value column heading Then click Import In the example that follows the selected column headings are First Name Last Name Phone and Description in this order MultiModem iSMS System Administrator s Guide 64 Chapter 4 Using the MultiModem iSMS Web Interface Example Excerpt from a CSV File First Name Last Name phone description first1 last1 17633604174 Parent first2 last2 17633604174 Parent first3 last3 17633604174 Student first4 last4 17633604174 Teacher first5 last5 17633604174 Supplier first6 last6 17633604174 Newspaper first7 last7 17633604174 Photographer Note If you plan to use authentication on any entry in the address book enter the phone numbers of these individuals exactly as how the Cellular Network presents Sender Number information usually that is with a symbol followed by the country code and then area code Please see NOTE in the Address Book section of this guide This allows authentication to work properly by allowing the MultiModem iSMS box to successfully match the cell phone number of a received trigger message with the phone number in the Authentic List Example of an Imported Address Book Exception The first entry was entered remotely with a trigger message Note that remotely sent numbers have a in front of the number The other entries were added by the import process The Phone Number values in the CSV file did not include a symbol with the numbers Address Book S
92. mbers Address Book Recipients or Groups An SMS can be sent to multiple numbers address book names and groups using a single API HTTP API format is http 192 168 2 1 portnumber sendmsg user xxx amp passwd xxx amp cat 1 amp enc 0 amp priority 1 amp modem 8 amp toz xxx1 xxx2 xxx3 amp tonz name1 name2 amp group admin rd market amp text message XXX1 xxx2 and xxx3 are mobile numbers namei and name2 are names in the Address Book admin rd and market are groups present in the MultiModem iSMS Note Enclose the to ton and group parameters in quotes Response from the MultiModem iSMS after Submitting the Send SMS API The MultiModem iSMS returns a unique identifier that is an API message ID for each Send API request This ID can be used to track and monitor any given message ID apimsgid or Err error code e g ID 1 Err 601 MultiModem iSMS System Administrator s Guide 90 Appendix A Application Programming Interface API HTTP Query API Format Processing the Send API and sending the message takes some time So only an apimsgid is returned as a response to the Send SMS API Query API can be used to query the status of a Send It returns the status of a message submitted earlier HTTP API format is http 192 168 2 1 portnumber querymsg user xxx amp passwd xxx amp apimsgid id Response values ID apimsgid Status status code OR ID apimsgid Err error
93. ministrative Access Use this window to set up the password that the administrator uses to set an automatic inactivity disconnection interval and to define the TCP port on which the Web Management interface listens Administration gt gt Admin Access Change Password Old password New password Confirm password Web interface inactivity ime out Time Before Automatic Disconnect seconds Administrative Access HTTP Port Administrative Access HTTP Port Change Password Old Password New Password Confirm Password To change the password enter the existing password in the Old Password field enter the new password into the New Password field and confirm your new password by re entering it into the Confirm Password field Click Save Note Change the password immediately after initial installation and configuration and also change it regularly thereafter Web Interface Inactivity Time Out Time Before Automatic Disconnect An automatic inactivity disconnection interval is part of this firmware for security purposes In the Time Before Automatic Disconnect field type the desired time span in seconds after which are automatically disconnected from the Web Interface if no operations take place e The default setting is 600 seconds which usually allows enough time to download the CSV file e The smallest possible setting is 30 seconds e The maximum setting is 3600 seconds Click Save Administrative Access HTTP Port S
94. n a closed or multi unit enclosure by following the recommended installation as defined by the enclosure manufacturer Do not place the unit directly on top of other equipment or place other equipment directly on top of the unit If installing the unit in a closed or multi unit enclosure ensure adequate airflow within the rack so that the maximum recommended ambient temperature 50 C is not exceeded Ensure that the unit is properly connected to earth ground by verifying that it is reliably grounded when mounted within a rack If a power strip is used ensure that the power strip provides adequate grounding of the attached apparatus When mounting the equipment in the rack make sure mechanical loading is even to avoid a hazardous condition The rack used must safely support the combined weight of all the equipment it supports Ensure that the mains supply circuit is capable of handling the load of the equipment See the power label on the equipment for load requirements Ensure that only properly qualified service personnel install this equipment Only connect like circuits connect SELV Secondary Extra Low Voltage circuits to SELV circuits and TN Telecommunications Network circuits to TN circuits Note The ambient temperature of the rack interior must not exceed 50 Celsius 19 Inch Rack Enclosure Mounting Procedure Two people may need to work together to attach the MultiModem iSMS to the rail of an EIA 19 inch rack These people must at
95. n subject to all other terms of this Agreement Customer agrees not to provide or otherwise make available the software including but not limited to documentation programs listings object code or source code in any form to any person other than Customer and his employees and or agents without prior written consent from MTS Customer acknowledges that the techniques algorithms and processes contained in the software are proprietary to MTS and Customer agrees not to use or disclose such information except as necessary to use the software Customer shall take reasonable steps consistent with steps taken to protect its own proprietary information to prevent the unauthorized copying or use by third parties of the software or any of the other materials provided under this Agreement Any previous version of the software must be destroyed or returned to Multi Tech Systems Inc within 90 days of receipt of the software upgrade or update LIMITED WARRANTY MTS warrants that the software will perform substantially in accordance to the product specifications in effect at the time of receipt by Customer If the MTS software fails to perform accordingly MTS will MultiModem iSMS Administrator s Guide 126 Appendix G Regulatory Information optionally repair any defect or replace it This warranty is void if the failure has resulted from accident abuse or misapplication A Software Registration Card must be on file at MTS for this warranty to be
96. nabled enc 1 if Extended ASCII is enabled enc O if both Extended ASCII and Unicode are disabled priority Priority to send SMS optional field Range 1 to 3 1 Low Priority 2 Normal Priority 3 High Priority If priority is not specified in the request default priority is set to normal modem modem parameter is optional Modem index to send SMS Range 1 to 4 for SF400 1 to 8 for SF800 O for any modem Send API job is distributed through all the available modems If modem is not specified in the request send API job is distributed through all the available modems TCP Query API Format querymsg user admin amp passwd admin amp apimsgid id Notes e The TCP buffer needs to contain only this data in the given format to be parsed properly by the TCP Server in the MultiModem iSMS to send SMS query status e SMS could be sent to different multiple recipients like name number group using the same format Enumeration and examples given in HTTP Send API section apply e Response to TCP Send API response to TCP Query API Status Codes and Error Codes are the same as given for HTTP Send API MultiModem iSMS System Administrator s Guide 94 Appendix A Application Programming Interface API Sending a Job to a Slave MultiModem iSMS From Master MultiModem iSMS You can use the TCP API to distribute the Job Load from Master MultiModem iSMS unit to a slave unit when load balancing is enabled in the master and wit
97. nd punctuation Note If you plan to implement the Broadcast Trigger feature with the Authenticate option enabled you must enter the phone number string exactly as the cellular network presents the sender s number on incoming SMS messages For example 417632493555 instead of just 7632493555 To determine the exact format use your cell phone and send a simple text message to the phone number SIM card in port 1 of your MultiModem iSMS then go to the SMS Live Log menu in Trace Logs for Port 1 and view the CMT unsolicited response SMS text message received by the cellular modem in port 1 The following is an example of a received SMS as shown in the SMS Live Log CMT 117632346274 10 08 06 15 52 35 20 145 4 0 0 16363848827 145 26 simple message from your phone Description Enter any additional information about this phonebook entry that helps you contact or identify this person The maximum number of characters is 120 including spaces and punctuation Groups If you want this person to be a member of a phonebook group select the group name from this box Note You must first enter Group names on the SMS Services Groups window before they appear here Save or Cancel Click Save to save the entries Click Cancel if you want to start over on this window or want to end the entries from the last Save MultiModem iSMS System Administrator s Guide 44 Chapter 4 Using the MultiModem iSMS Web Interface SMS Services gt Gro
98. ndard time of a Time Zone Daylight Saving Start Time Start Ordinal Set the start ordinal to use during Daylight Saving mode Options are first second third fourth last Month Day Default is second Time at Daylight Saving time usually starts at the same time on the same day of the week in the same month every year Each day of the week occurs four or five times a month Therefore you are selecting the week in which daylight saving time starts the first second third fourth or the last of the month Start Month Set the start month to use during Daylight Saving mode The default is March Set the start weekday to use during Daylight Saving mode The default is Sunday Set the start time to use during Daylight Saving mode The default is 02 00 hh mm Daylight Saving End Time End Ordinal Set the end ordinal to use during Daylight Saving mode Select the week in which daylight saving time Month Day ends Options are first second third fourth last The default is first Time EndMonth Set the end month to use during Daylight Saving mode The default is November End Day Set the end weekday to use during Daylight Saving mode The default is Sunday Set the end time to use during Daylight Saving mode The default is 02 00 hh mm Save Button Click Save to save these settings MultiModem iSMS System Administrator s Guide 34 Chapter 4 Using the MultiModem iSMS Web Interface Administration Ad
99. ndicate the locations to align 8 Rotate the cover down and push it toward the rear of the unit until it is flush Insert the six 6 screws back in to the unit and tighten 11 MultiModem iSMS Administrator s Guide Chapter 1 Product Overview and Safety Information Modem Numbering In the Web interface the modem tabs correspond to internal modems and use the numbering scheme shown in the illustration that follows The row of LEDs shows where the front of the unit is Disable unpopulated modems as described in Network Setup SF400 6 SF800 o a oo o AN aoe o 9 jj eal a ee ee a fy 9 13 5 9 gt e 9 Lh 9 Y3 dM 9 3X Wie i X s 13 Y r s I cn o y i 4 7 7 x T q J e x T s Vn R 7 zx LO a A t b 1 d a 4 k n n 3 tUa E A E E m a J e xz T A oy TT USE LE E r KE AUT TO WM 3 v Ar amp Gp n e mom cU m e cr mmc ee D o6 Ns m mm mcmmcmemcsmccmcecmoce sidirtara cet m T K ALLL X311 T LLLE mi ed ia nat Back Panels SF100 SF400 800 ETHERNET COMMAND 66000000 fS S Back Panel Connectors GSM Antenna SMA female antenna connector for a cellular antenna Connector s 1 for the SF100 1 4 for the SF400 1 8 for the SF800 Ethernet The LAN SF100 Ethernet SF400 800 port connects the MultiModem iSMS to your LAN for the SF100 Ethernet network connected PC Note One antenna mus
100. ng Mode Receive SMS API MultiModem HTTP TCP ISMS Application SMS is received Mobile Network Receive API Call SMIS Received Response contains SMS Process e Upon the receipt of request from TCP HTTP application the MultiModem iSMS responds with the SMS received based on the filter condition in the request and availability Notes e Enabling the Non Polling Mode Receive API disables the Receive API in Polling Mode e Disabling the Non Polling Mode Receive API enables the Receive API in Polling Mode provided the API Ports are configured e HTTP and TCP Clients can use the configured HTTP and TCP API ports respectively for Receive API Polling mode request 107 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API Receive API Polling Mode Receive API polling mode has two commands The querycount command and the recvmsg command querycount The query count command determines the number of unread SMS messages in the MultiModem iSMS receive queue recvmsg The receive message command retrieves the unread SMS messages from the receive queue Once a message is retrieved read it cannot be read again A record of the SMS is kept in the SMS Services Inbox SMS Services gt gt SMS API HTTP API Configuration HTTP API Status HTTP Port TCP API Configuration TCP API Status TCP Port Non Polling Recerve API Configuration Mon Polling Recerve API Stat
101. ng this function does NOT delete entries out of the Address Book Groups Inbox or Outbox databases Invoke the Factory Defaults option when you want to set the default encoding type per the SMS Settings menu option Reset MultiModem iSMS Defaults Click MultiModem iSMS Defaults to load all system configuration parameters to the original factory default settings including default encoding type AND it deletes all entries that may be in the Address Book Groups Inbox and Outbox databases Invoking the MultiModem iSMS Defaults is a full default Note The back panel Reset button performs the same function as the MultiModem iSMS Defaults option MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Network Setup Network Setup gt IP Settings Use this window to set up your network Administration Network Setup SMS Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logout E gt gt Setti Gates Network Setup IP Settings IP Address 192 168 2 1 Subnet Mask 255 255 255 0 Default Gateway 192 168 2 2 Primary DNS 205 171 3 65 Secondary DNS E IP Settings LAN The MultiModem iSMS needs to be programmed with a static IP address The MultiModem iSMS does not support DHCP assigned IP addresses IP Address Enter the IP Address of the LAN Interface The factory default i
102. nin iii S 8 E D 8 0 Load Balancing oae ae saute oin ia 53 Load Balancing Statistics uei eter trier hei tese de S oeat s 68 DED dli c E A A A E ace E 40 Los rg eari a a ee eee ee ere 69 Es 10 m M 24 70 M Diono TAD m iE 26 Modem LEDD erona N AN 8 9 Multi User Software License Agreement 122 N Navigating the windows ooo et bhteh oS cevtet oua tmd let siena osos 25 Network Registration cccccccccccsssssssseeseseeeeeeeseeeeeeeaas 23 Network Setup gt Cellular Modem 39 Network Setup gt IP SettingS ccccsseeeeeeeeeeeeeeeees 38 Non administrative users ccccccsssssseeeeeseeeeeeeeeeeeeeeas 70 Index O Obtain a Wireless Account eeeeeeeeeree 22 Open a Web DUONVBBE oscssncccncaeasdusdamevenssaniisddecnonesdvarcbesees 70 dni eT 55 P Panel VIGBEBLLTD wrereisrorerisnorio i in En Ema 12 Password Changing costes nu RUE snd weaaaneteciecdnucenacontes 29 PLO Enn ECCE 32 Power Regue menie drea lH I VEPe debo EEE ER sisas 14 Pre Contigured SMS sorsoran eisai 60 R Rack Mounting ee eee 13 Remote uie E 35 d 1 Roaming Stas sscssccxasatidiveconiosneecdsdsdacgsiaiemsdscihamestetnoues 23 S pal I roni nAn niini 24 pave DE ISSUE nri a a aiai 30 EEN ea E ER 47 Eroe Provider Pog ee eee ee eee 22 EE SUNE egna eaa 23 Signal Strength
103. nistration Network Setup 5M5 Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logout Triggers gt gt Authentic List Authentic List Add Triggers Broadcast Triggers Acton Teiggers Pre Configured SMS Authentic List Click Add to display the Address Book from which you can select users who are added to the Authentic List Note Without a populated Address Book no users can be added to the Authentic List Triggers gt Broadcast Triggers Use this window to set up Broadcast Triggers A Broadcast Trigger is a function of the MultiModem iSMS server When a Trigger message code or word is received from a cellular phone or mobile end point the MultiModem iSMS server responds by sending a predefined Broadcast message SMS to a predefined group of recipients Address Book entries and Group The Broadcast Message is also sent to the sender of the trigger indicating the trigger was received and the broadcast invoked Triggers gt gt Broadcast Triggers Broadcast Triggers ETE Broadcast Triggers Click Add to display the Add a Broadcast Trigger window 57 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Add a Broadcast Trigger Note that the fields marked with an asterisk are required This is a setup window no messages are sent from this window Triggers gt gt Add a Br
104. ns window opens po m ml Right click the Local Area Connection icon and select Properties from the drop down list a Hetwork Connections Fie Edit View Favorites Tools Advanced Help P m I X E o Back A Search Folders 2 J ie Address amp amp Network Connections LAN or High Speed Internet Wizard B 9 Mew Network Setup Connecti Wizard MultiModem iSMS Administrator s Guide 20 Chapter 2 Getting Started 5 The Local Area Connection Properties dialog box opens Local Area Connection Properties General Authentication Advanced Connect using iji VIA Compatable Fast Ethernet Adapter This connection uses the following items Tk NW Link NetBIOS tk NW Link IPX SPX NetBlOS Compatible Transport Protocol Uninstall Allows your computer to access resources on the network Show icon in notification area when connected Notify me when this connection has limited or no connectivity Cancel 6 Select Internet Protocol TCP IP 7 Click Properties The Internet Protocol TCP IP Properties dialog box opens 21 MultiModem iSMS Administrator s Guide Chapter 2 Getting Started Internet Protocol TCP IP Properties General You can get IF settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically IP address
105. ny characters entered beyond the allowed limit are truncated 87 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API Examples for action trigger with enc 2 To Add an entry in the Address book Configured trigger 41 42 43 with enc 2 Name 61 62 63 64 abcd Phone number 39 38 38 36 30 39 38 38 36 30 9886098860 http 192 168 2 1 portnumber sendmsg user userl amp passwd userl amp cat 3 amp enc 2 amp text 241 42 43 3a 61 62 63 64 3a 39 38 38 36 30 39 38 38 36 30 Here 3a is the equivalent hexadecimal for semi colon Instead of 3a we can use 3b equivalent hexadecimal value for colon also To Add a group name Configured trigger 44 45 46 with enc 2 Group name 65 66 67 68 efgh http 192 168 2 1 portnumber sendmsg user userl amp passwd userl amp cat 3 amp enc 2 amp text 244 45 46 3b 65 66 67 68 To Add a group name with a member and phone number Configured trigger 44 45 46 with enc 2 Group name 65 66 67 68 efgh Name 61 62 63 64 abcd Phone number 39 38 38 36 30 39 38 38 36 30 9886098860 http 192 168 2 1 portnumber sendmsg user userl amp passwd userl amp cat 3 amp enc 2 stext 44 45 46 3b 65 66 67 68 3b 61 62 63 64 3b 39 38 38 36 30 3 9 38 38 36 30 To Add a group name with a member should exist in Address book Configured trigger 44 45 46 with enc 2 Group name 65 66 67 68 efgh Name 61 62 63 64 abcd
106. o export the contents of the MultiModem iSMS Address Book The export creates a CSV file with 4 fields values per record Firstname Lastname Description Phone Number This csv file is then tarred and zipped The created csv file is ideal for importing it into a different MultiModem iSMS server It can also be imported by any other application that supports csv formatted files e mail programs business applications etc Note Ensure the browser you are using to view the MultiModem iSMS has pop ups enabled so information windows can appear when necessary Export Address Book Import amp Export Address Book gt gt Export Address Book Export Address Book Export Address Book Export Address Book Click Export to save the address book of this MultiModem iSMS to the workstation that is accessing the MultiModem iSMS The address list is saved in the following format a zipped up file tar gz The CSV file is saved with four columns labeled First Name Last Name Description and Phone Save amp Restart IMPORTANT Note About Saving System Settings When you have completed entering your MultiModem iSMS settings and you are not going to enter any more configuration data you must go to the Save amp Restart menu and perform a Save to Flash Saving to the Flash Memory saves the new settings in the flash prom and prevents the settings from getting lost at the next power up Save Click Save to save your system setting
107. oadcast Trigger Fields marked with are mandatory fields Save Cancel Trigger Message Enter a code or word that triggers the sending of the Broadcast Message Broadcast Message Enter a message that is broadcast when the trigger code or word is received or click Pre Configured Message if you want to use one of these messages as your broadcast message Encoding Type Select the encoding type ASCII Extended ASCII or Unicode This applies to both the Trigger Message and the Broadcast Message The received trigger message must be encoded in the same format as specified in the Broadcast Trigger otherwise the trigger does not match and the broadcast message is not sent Default is ASCII To Select the Groups who receive this broadcast message Click Groups to display your list of group choices If desired you can later highlight the name of a group and click Delete to remove a group from the list Authenticate Check the Authenticate box if you want this trigger code or word and the broadcast message to be managed by the authentication function If this option is not enabled unchecked upon receipt of the Trigger Message the broadcast is initiated When this option is enabled the sender of the Trigger Message phone number is verified to be listed as an Authentic User before the broadcast is initiated If the Sender is not Authentic the broadcast is not performed Authentic Users Select the Authentic Users who are allowed to
108. ollowing command AT CSQ The following table lists the meaning of the xx values in the signal strength response and explains how they correspond to the number of LEDs lit for signal strength AT CSQ xx Values SF100 Signal LED Bars Signal Strength No light Very weak signal 7 to 14 1 Bar LED is lit Weak signal 15 to 23 1 Bar and 2 Bar LEDs are lit Stronger signal 24 to 31 1 Bar 2 Bar 3 Bar LEDs are lit Strongest signal Save Click Save SIM Number Specify the cellular phone number that the wireless provider assigned to your account Do not enter dashes Example 6125551234 The MultiModem iSMS uses as an alternate means of synchronizing the system clock If you are using SNTP for your time stamp you do not need to enter a SIM number Note If your SIM card is locked you cannot send SMS messages When a number is entered in this field upon system start up after the port is done being initialized and has registered on the cellular network the unit sends an SMS with the text Time Setting Loopback Message to the defined number The Cellular Network routes the SMS back to this port assuming the account associated to the SIM in this port is setup correctly and the number you entered matches that of the SIM The MultiModem iSMS then uses the time stamps found within the header of this specific SMS to set its internal clock This message Time Setting Loopback is counted in the SMS Statistics and Listed in the Trace Logs Sent and Re
109. on Polling Upon reception the MultiModem iSMS server POSTs the message to your WEB server or TCP application When the Non Polling Receive API Status checkbox is NOT checked polling is enabled When polling is enabled perform the query on the HTTP Port number defined in the HTTP API Configuration section menu Non Polling Receive API Status Check this box to enable non polling API status when receiving messages This changes the SMS API section as shown below When this is not checked Receive API Polling is enabled Receive API Polling is the default Non Polling Receive API Configuration Non Polling Receive API Status Protocol HTTP O TCP Server 192 168 2 2 Port so Server Default Page index html Send Encoding Flag Server Authentication Username Password Post Interval T seconds Max Messages Per Post 50 Send Message Index Protocol Select the protocol to use HTTP or TCP Server Enter the resolvable name or IP address of the server to use Port Enter the port number for accessing the server Server Default Page Enter the default page for the server to use Server Authentication Check this box if you want to authenticate to the server Below you can enter the username and password that allows access Username Enter the username used for authentication Password Enter the password associated with the above username MultiModem iSMS System Administrator s Guide Chapter 4 Using the Mult
110. on the Control of Pollution Caused by Electronic Information Products EIP 39 also known as China ROHS the following information is provided regarding the names and concentration levels of Toxic Substances TS or Hazardous Substances HS which may be contained in Multi Tech Systems Inc products relative to the EIP standards set by China s Ministry of Information Industry MII Hazardous Toxic Substance Elements Pai of E Lead Mercury Cadmium Hexavalent Polybrominated Polybrominated omponen PB Hg CD Chromium Biphenyl Diphenyl Ether CR6 PBB PBDE a a ES a T a llle Ros XT o o o o pedes x 0j o o o o ferrteBeads o oj o o o o Relays Opticals o o o o o o 6 of oj o o o Diodes Transistors o O oO o o o pemnw IsxIBI S I v 9 5 Regulator 0 co o o o o Vottagesensor oO 0j o o o o Transformer 0 0 o o o o speaker 0 0JjJ o o o o w delete t s o LE LEDS Screws Nuts and BEEN Hardware AC DC Power Supplies Software Documentation CDs Booklets and Paperwork i ot oe ee 8 5 9 Represents that the concentration of such hazardous toxic substance in all the units of homogeneous material of such component is higher than the SJ Txxx 2006 Requirements for Concentration Limits O Represents that no such substances are used or that the concentration is within
111. options here are the same options available to the administrator SMS Services Outbox This window is also available to users It lists the SMS text messages sent The list includes the receiver s number the message sent and a timestamp MultiModem iSMS System Administrator s Guide Chapter 6 SMS Examples Verifying the SIM Card is Installed and Activated To verify that the SIM is installed correctly and that it is activated 1 Power up the MultiModem iSMS Wait until the Status LED and the LS LED are blinking before continuing Make sure all setup procedures and connections have been made See Chapter 2 Open the Web browser enter the IP address and login to the MultiModem iSMS See Chapter 3 Go to the Network Setup Cellular Modem window Network Setup gt gt Cellular Modem Modem Initialization Sting Initialization String 1 Initialization String 2 Initialization String 3 Signal Strength Command AT C5Q SIM Number SIM Number sizesciesa a Enter the phone number of your SIM card Example 6126361654 Click Save Click Save amp Restart under the Menu Bar Select Save Note You do not have to restart the MultiModem iSMS 6 Senda text message to yourself Do this on the SMS Services gt Send SMS window Enter Phone Numbers To Select the entire Address Book Select Names Select all the Groups C Select Groups Groups SMS Text ada sr100 7 Typed Left 453
112. ords and broadcast messages Action Triggers Create the triggers codes or words that dynamically configures manages certain databases via SMS Pre Configured SMS Write and save pre configured messages Backup Save MultiModem iSMS settings to a backup file Firmware Upgrade Get Web Management firmware upgrade files from Multi Tech Systems Inc Import amp Export Address Book Import Address Book Import a CSV formatted address book that you want to use to set up your MultiModem iSMS Export Address Book Export the contents of the MultiModem iSMS Address Book into a CSV formatted file Statistics amp Logs System Information View product model number firmware version MAC Address number of Address Book entries and live system details SMS Statistics View SMS Statistics Signal strength number of messages in the inbox number of message in the outbox and number of messages sent View Triggers Statistics Number of broadcast triggers received number of action triggers received and number of broadcast triggers configured Load Balancing Statistics View statistics for the unit if load balancing is used Log Traces View SMS Logs SMS Sent Log SMS Received Log SMS Failure Log SMS Live Log View Sent API Logs Send API Status Log Send API Failure Log Send HTTP API Live Log Send TCP API Live Log View Receive API Logs Receive API Live Log and Receive API Failure Log View Load Balance Log
113. paration distance of at least 20 cm 8 inches between the transmitter s antennas and the body of the user or nearby persons The product is not designed for nor intended to be used in applications within 20 cm 8 inches of the body of the user 19 MultiModem iSMS Administrator s Guide Chapter 2 Getting Started Establishing TCP IP Communication Use an IP enabled workstation with an Internet browser to setup and manage the MultiModem iSMS Your workstation needs to be configured with a 192 168 2 x IP address and subnet mask of 255 255 255 000 to be able to communicate with a new or factory defaulted MultiModem iSMS where x is not the number O 1 or 255 nor any other host number that may already be in use by another computer or device on the 192 168 2 x subnet Note When configuring your workstation with a 192 168 2 x IP address either as an alias address or as the primary fixed address and when the workstation is not separated by a router or firewall from the MultiModem iSMS that is the units are on the same local network the workstation does not need to be configured with a default gateway address default route This section describes how to setup a Windows XP workstation so it can communicate with the MultiModem iSMS Setting a Fixed IP Address Make the MultiModem iSMS connections From the Start menu select Settings then Control Panel In the control panel double click Network Connections The Network Connectio
114. pecify the HTTP port for administrative access Port 80 is the default used for HTTP sessions If you change the port number ensure it is between 1 and 65535 Port numbers currently in use by the MultiModem iSMS are not allowed Click Save 35 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Administration gt Admin Access gt Allowed Networks Use this window to set the networks that can access the MultiModem iSMS The administrator can then add edit and delete any network By default the LAN network is always allowed access to the MultiModem iSMS In addition the administrator can configure the IP Address and Subnet Mask as 0 0 0 0 to allow access to any network Administration gt gt Allowed Hetworkz Allowed Networks IP Address Subnet Mask Lo Lo Mote First entry corresponds to LAN Network IP Address Subnet Mask Command 132 158 20 255 2oo 299 0 Static Allowed Networks IP Address Enter the IP address of any network you want to allow access to the MultiModem iSMS Subnet Mask Enter the Subnet Mask of any network you want to allow access to the MultiModem iSMS Add Then click Add The allowed network displays at the bottom of the window Note The first entry is the LAN Network which defaults onto this window Subsequent entries have Edit and Delete as Command options Administration Remote Syslog Use this window to enable disa
115. r 1 Besurethat the MultiModem iSMS is cabled and that the power is connected as shown in Chapter 2 2 Then open a Web browser 3 Type the IP address of your MultiModem iSMS in the address location area of your browser http 192 168 2 1 4 Press Enter Login The Login window for the MultiModem iSMS Web Interface displays The appearance of the Login window proves that a TCP IP communication path network connection has been established between your workstation s browser and the MultiModem iSMS SMS Server Iser Name Password 1 Type admin admin is the default user name in the user name box 2 Type admin admin is the default password in the password box 3 Click Login Note The User Name and Password entries are case sensitive both must be typed in lower case The password can be up to 12 characters Later you change the password from the default admin to something else If Windows displays the AutoComplete window you may want to click No to tell the browser to not remember the password for security reasons Password Caution Use a safe password Your first name spelled backwards is not a sufficiently safe password a password such as xfT35 54 is better It is recommended that you change the default password Create your own password Web Interface Opens This is the Home window of the Web management interface from which you can access all setup functions Note Only the top portion of the Home window is shown here
116. r sendmsg user userl amp passwd userl amp cat 3 lt enc 0 amp text message Or http 192 168 2 1 portnumber sendmsg user user1 amp passwd userl1 amp cat 3 amp enc 2 amp text message should be hexadecimal form Example Configured action trigger for adding preconfigured SMS as 41 42 43 with enc 2 Preconfigured SMS to add is 645 646 647 648 in hexadecimal form In an API request the text field is in the format Configured action trigger Preconfigured SMS text241 42 43 645 646 647 648 not correct text241 42 43 33 645 646 647 648 correct format Here 3a is equivalent hexadecimal value for a semi colon Use equivalent hexadecimal value for either semi colon or colon 0 r http 192 168 2 1 portnumber sendmsg user userl amp passwd user1 amp Ccat 3 amp enc 3 amp text message should be decimal form Example Configured action trigger for adding preconfigured SMS as 41 42 43 with enc 3 Preconfigured SMS to add is 645 646 647 648 in decimal form In an API request the text field is in the format Configured action trigger Preconfigured SMS text 41 42 43 645 646 647 648 not correct text 41 42 43 58 645 646 647 648 correct format Here 58 is decimal equivalent value for a semi colon Use equivalent decimal value for either semi colon or colon Irrespective of the spanned SMS value set the maximum number of characters allowed in the text field is 160 for ASCII 140 for Extended ASCII 70 for Unicode A
117. r Number information usually that is with a symbol followed by the country code and then area code Please see NOTE in the Address Book section of this guide This allows authentication to work properly by allowing the MultiModem iSMS box to successfully match the cell phone number of a received trigger message with the phone number in the Authentic List 6 Select a Priority level in this case High was selected 7 Click Save The following window displays the Broadcast Message saved for future use Triggers gt gt Broadcast Triggers Broadcast Message Encoding Type Priority Authenticate View Edit Delete High School is closed today ASCII Enabled 8 To trigger the broadcasting of this message to the Parent group the administrator sends the SMS text message word Snow from his cell phone to the MultiModem iSMS When the MultiModem iSMS receives this message it compares the Administrator s cell phone number with the Authentication List and if they match it broadcasts the message to everyone in the Parent group 75 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API This appendix defines the Application Programming Interface API provided for sending and receiving SMS through the MultiModem iSMS Use the API to integrate the MultiModem iSMS Send and Receive SMS capability into your custom application APIs are defined to send and receive SMS using HTTP or T
118. r9 63E960D960A963CDate963E08962 F03962F 14963C962 FDate9 63E960D960A963CTime963E12963A5 3963A09963 C962 F Time963E960D960A963 CMessage9 63ETest9 60D960A960D963C962 F Message963 E 60D960A963C962 FM essageNotification963 E960D960A96A0963C962 FResponse9 63E960D960A MultiModem iSMS System Administrator s Guide 98 Appendix A Application Programming Interface API POST Packet Format without Authentication POST ismsResponse 1 4x rb HTTP 1 1 HOST 172 17 20 1 80 User Agent MultiModem iSMS 1 41 Accept text xml application xml application xhtml xml text html q 0 9 text plain q 0 8 image png Accept Language en us en q 0 50 Accept Encoding gzip deflate Accept Charset ISO 8859 1 utf 8 q 0 7 q 0 7 Keep Alive 300 Connection keep alive Content Type application x www form urlencoded Content Length 439 XMLDATA 963C963Fxml9620version963 D962 21 096229620encoding9 63D96221SO 8859 19622963F963E960D960A963CResponse 63E960D960A963 CM essageNotification963E960D960A963CM odemNumber 63E 196 3A7632346274 3C 2FModemNumber 3E 0D 0A 3CSenderNumber 3E 2B16512 706431 3C 2FSenderNumb er 63E960D960A963CDate9 63E10962F08962F24963C962 FDate9 63E960D960A963CTime9 63E14963A15963A52963C962FTime 6 3E960D960A963CMessage 63ETest 620Message 963C962F M essage 63E960D960A963C962 FM essageNotification963E960D96 0A963C962FResponse9 63E960D960A Notes e If authentication is disabled POST DATA contains XMLDATA urlencoded XML e If authentication is enabl
119. rania aE EE EOAR ADRAN EADE EAN A 29 SaungoUstenm SENOS ou eee Eun di rib A cn ee RAE a DE eee ee 30 Chapter 4 Using the MultiModem iSMS Web Interface eeeeeeee ee eene 31 AONMS T OY Room 31 PONS ON Sytem SO TID siana R AT EAE a EENE ROAA TANE 31 trea cutie SI GIEN oeniga o mmm 33 Administration gt Administrative JACOBS uiuat piu d xo pz a dOSU hama died XXUM a dM pr EUN LS PUPIMN GP GATR EURIDAP Er EIU URS nM OUR 35 Administration gt Admin Access gt Allowed Networks sess 36 Peninisirauon gt Remote SyS lO eene pia istud PRA EUIS cea ee eC ne ee PEN L MIT eee ae eS bI In PUB SUN oe ee EE 36 Omne TON felt RE cec 37 Admineiraton s Factory DefaullS seeriana Lx n DE qUF SIN GINE nt A ri RR gH PIRE EEUPRUE NER Rad RES 38 WOIDWOIE SEI na PARISER PUREUSEEUDREDEEE ABA N ESPERE UUAERHRENUEPDREN UAE PARRENEREXNRSUMERERE DEPONERE PX RR NA EE US 39 Network Setup P Settings suciedad 39 Network Setup gt Cellular Modem RT E E 40 Save amp rici QNIN TORRE RR HH PPENTEPPETNNEN 42 kie UNS et 43 SMS Services gt Address Book cccssscccssseseseseessceecsscsecsseeenssccecescsecsscsessscsesssesecssssecsneussanenaunenasacenesanenesess 43 weed eiue ipie Uer NERONE E mmm 45 SMS Services Intemational NDIIDET sspe toI dbtiictibas ede ERRPI POE ope iien eina eniinn eanan 46 wife ob 29 Tr Q
120. ration backup file Click Browse to locate the file Then click Import to restore the MultiModem iSMS configuration from this backup file The configuration file is uploaded to the MultiModem iSMS and the saved configuration is restored Export Backup Use this section of the window to create a backup file of the unit s current configuration Click Export to save the configuration file to a location of your choice The file created is a tar file with its name based on the model type and the time and date of when the export was invoked MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Utilities gt Firmware Upgrade Use this feature to upgrade the firmware on the MultiModem iSMS to the latest version You can download Multi Tech firmware upgrades from Multi Tech website Before upgrading the unit s firmware e Save to Flash and then reboot the iSMS server e Back up the unit s configuration e Stop using the iSMS Server while it is being upgraded The upgrade process requires the Send API functions within the iSMS server be disabled Caution It is recommended that the firmware upgrade be done locally invoked from a workstation on the same subnet and LAN that the iSMS is on It can be helpful to watch the unit s STATUS LED and Ethernet LEDs during the upgrade process Utilities gt gt Firmware Upgrade Firmware Upgrade Select a file to upgrade f Bose Firmware Upgrade S
121. re HTTP API Live TCP API Live Receive API Logs Live Failure Load Balance Logs System Logs The number of logged messages depends on the amount of memory Typically the log can store information for about 500 messages Multi 8 Administration Network Setup SMS Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logout Statistics amp gt gt Statistics amp Logs Statistics amp Logs Log Traces System Information SMS Logs PN Modemi Modem2 Modems Modems SMS Sent Log SMS Received Log SMS Failure Log SMS Live Log Send API Logs Send API Status Log Send API Failure Log Send HTTP API Live Log Send TCP API Live Log Receive API Logs Receive API Live Log Receive API Failure Log System Logs System Log Show To View Logs Click Show to view the desired Log for the modem number selected from the tabs above MultiModem iSMS System Administrator s Guide Chapter 5 Using the Non Administrative User Interface This chapter covers the Web Interface available to non administrative users Non administrative users have access to the Send SMS menu and an Outbox tied to their account Users browse to the address of the MultiModem iSMS login using the name and password created by the administrator and can then send messages from the SMS Services gt Send SMS window Note The Administrator uses the S
122. ress Import amp Export Address Book gt gt Import Address Book Boo Import Address Book Export Address Book Select CSV file to Upload Browse Select the CSV File Browse for the address file you want to use and then click Upload The window displays Please Wait while the CSV File is Uploaded This window appears quickly this is the actual upload of the file to the MultiModem iSMS Server When the transfer is complete the next window displays Please Wait while CSV is Uploaded This is displayed while the structure and contents of the CSV file are analyzed When the analysis is complete the following window appears The following window helps you select which Field Values in the CSV file to use import Choose Your Address Book Column Headings 55 Services gt gt Import C5V Fields marked with are mandatory fields Address Book Field Book Field re ene B in the CS Phone Number Address Book Field and Field in the CSV The four items in the Address Book Field column make up one entry record in the unit s Address Book The column on the right Field in the CSV is used to select which fields values in the CSV file you want to associate with the Address Book fields on the left The options listed in the drop down boxes are derived from the column headings 1st row in the CSV file For each drop down box select a Value that matches closest to the Address Book Field on the left Each drop down box must se
123. rporated into the devices to minimize the effect of this static build up proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting Before servicing any part of the MultiModem iSMS system read the instructions and cautions in this section This information explains how to work safely when servicing product Observe the following safety precautions when setting up the equipment e Follow all cautions warnings and instructions e Ensure that the voltages and frequency rating of the power receptacle match the electrical rating label on the equipment e Never push or attach objects of any kind through openings inside the equipment Object may touch dangerous voltage points or short components resulting in fire or electric shock Caution Maintain a separation distance of at least 20 cm 8 inches between the transmitter s antenna and the body of the user or nearby persons The modem is not designed for nor intended to be used in applications within 20 cm 8 inches of the body of the user Interference with Pacemakers and Other Medical Devices Potential interference Radiofrequency energy RF from cellular devices can interact with some electronic devices This is electromagnetic interference EMI The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices This test method is part of the Association for the Advancem
124. s View System Logs A log of all Web access attempts 27 MultiModem iSMS Administrator s Guide Chapter 3 iSMS Basics and the Setup Wizard Saving System Configuration Changes There are two types of save functions within the WEB Management menu system The first is a per feature per menu save button Most changes made per menu take effect immediately when you use this save function However some changes require a system restart These are found individually in the Sub Menu input areas The second type is a system wide save function called Save to Flash Non default parameters that is parameter changes specific to your needs are lost when the system restarts if you have not saved your changes to flash memory After you set up the MultiModem iSMS system make sure your selections are permanently saved Save amp Restart Button under Menu Bar Administration Network Setup SMS Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logout gt Save amp Restart Save amp Restart Save to Flash memory Restart MultiModem iSMS Save to Flash Memory This is a system wide save function Upon system start up system parameters are taken the unit s Flash Memory After configuring the unit to meet your needs perform the Save to Flash function before you restart the unit Additionally your changes to the Address Book Groups the
125. s amp Logs gt Load Balancing Statistics ccetvncssnsccienxaetdnceratacvensnntonepe rd eonentsisd UrnprVIGE REANO IURE URTN ROM E URS H ME DUE 69 ro fel esos LoS S LOT TIPO oie ee ee eee ee eee ee eee ee ee NIME 70 Chapter 5 Using the Non Administrative User Interface ececeeeeeeeeeeeeee 71 Web Interface Available to Non Administrative Users eeeeeeee esee ee ee eese eene ee nennen nennen nnne 71 How Non Administrative Users DOT ime oueip ines a one ttu tre elt RUE do IUE RM sn bes Ua Et mE dome Iova gessi bus BRE Sue ae 71 Chapter 6 SMS 2 1 0 aetna eee een kare ner ERI ose er ena TIRE DINNER NORD EU DRIN te eee ee PUDE 73 Verifying the SIM Card is Installed and Activated cece ssscccccessssssscecceccssssssscccecsesssssssccceesesssssssseeeeees 73 Creating a Broadcast Message for Future USC ccccesssssssssssnsssscccsccccceeseessssssssssssnacceeeeeseeeeseeesesseees 75 Appendix A Application Programming Interface API ccccsssssscecsssssceccssssceesesssceeseessees 76 POs ana STINGS E o RR 76 A EMEN RR mm ms 77 zii m 77 Ue ge M 93 HGEPEIUO 5MS P eet UE EMI EU EIE DIEI IMMER MEM 97 Non Polling Mode Receive SMS FP I MR o PER 97 HTTP Receive API Non Polling Mode aisisncansieviensnnodainatiuvecearennsiceateind
126. s 192 168 2 1 Subnet Mask Enter the Subnet Mask for the IP address configured The factory default is 255 255 255 0 Default Gateway Enter the Default Gateway The factory default is 192 168 2 2 Primary DNS and Secondary DNS Enter the address of the primary and secondary DNS domain name system IP Address The order in which domain names are entered is the order in which they are consulted Note Valid Gateway and DNS Addresses For e mail notifications and SNTP Time Date accuracy you must have a live Ethernet connection and this requires a valid gateway address and at least one DNS address Save Click Save 39 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Network Setup gt Cellular Modem Use this window to configure the cellular modems Click the Modem tab at the top to work with that specific modem You configure each modem individually Administration Network Setup SMS Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logout Network Setup Network Setup gt gt Cellular Modem Modemi Modem2 Modems Modems IP Settings Status Modem Status Modem Initialization String Initialization String 1 Initialization String 2 Initialization String 3 Signal Strength Command AT csQ SIM Number SIM Number TCP Connection TCP Connection
127. s a post fixed to the call e Thethird part is for authentication which is in the form of a username and password e The fourth part is the message parameters MultiModem iSMYS Call Authentication SMS IP Parameters Where portnumber is optional modem is optional user1 puser1 7634567765 and message are variables configured parameters Note The MultiModem iSMS can be accessed ONLY from the preconfigured allowed networks Example To access the MultiModem iSMS 204 26 122 125 from 125 63 78 44 you MUST add the network 125 63 78 0 to the following MultiModem iSMS window Admin Access Allowed Networks When HTTP Send API is enabled it is also possible to send SMS from a non browser with a TCP connection to the configured HTTP Port by following the steps below e Initiate a raw TCP connection to the MultiModem iSMS IP address over the HTTP Send API port e Example telnet 192 168 2 1 81 e Issue GET command to send SMS e Issue GET command to query the status of send SMS Send API Format GET sendmsg user admin passwd admin amp cat 1 amp enc 0 amp priority 1 amp modem 2 amp to 56456 76543 amp ton Graham amp group Engineering amp text This 20is 20a 20test 20message M J Or GET sendmsg user admin passwd admin amp cat 1 amp enc 1 amp priority 2 amp modem 0 amp t 0o 225678976543 22 amp ton 2 22Bob 22 amp group 22Engineering 22 amp text This 20is 20a 20test 20message M J Qu
128. s allows the recipients of the notifications to direct questions or comments to the administrator Enter the email ID in proper user domain format Click Save You can delete or change the address as desired Auto Reboot Timer The Auto Reboot feature automatically reboots the iSMS at a given hour interval Enter the interval in hours that you want the iSMS to reboot automatically or enter zero to disable this feature Valid interval values are 0 to 999 hours This feature is disabled by default When this feature reboots it first saves to flash so no changes are lost MultiModem iSMS System Administrator s Guide 32 Chapter 4 Using the MultiModem iSMS Web Interface Administration gt SNTP Client Clicking the SNTP Client check box enables the SNTP client within the MultiModem iSMS SNTP Simple Network Time Protocol is an internet protocol used to set up the synchronization of the unit s clock to real time Administration gt gt SNTP Client 5NTP Configuration General Configuration SNTP Client Server Polling Time minute s Time Zone Configuration Time Zone UTC Time Zone offset hh mm Daylight Configuration Daylight Saving Daylight Saving offset minute s Daylight Saving Start time Start Ordinal Start Month Start Day Start Time hh mm Daylight 5aving End time End Ordinal first v End Month End Day End Time hh mm Configuring SNTP General Configuration SNTP Client Enable or disable
129. s can be sent If Extended ASCII is enabled and spanned SMS value is 1 a maximum of 140 characters can be sent If Unicode is enabled and spanned SMS value is 1 a maximum of 70 characters can be sent If the spanned SMS value is more than 1 the maximum number of characters allowed for each encoding scheme is defined as follows where n represents the span value ASCII n 154 characters Extended ASCII n 134 characters Unicode n 64 characters Any characters entered beyond the allowed limit are truncated In the HTTP API format example above user1 puser1 7657867765 and message are variables configured parameters MultiModem iSMS System Administrator s Guide 80 Appendix A Application Programming Interface API Sending to an Address Book Name The API can be used to send the message to a name in the MultiModem iSMS address book If the name does not exist in the address book the message is dropped HTTP API format is http 192 168 2 1 portnumber sendmsg user userl amp passwd userl amp cat 1 amp enc 0 priority 3 amp modem 2 amp ton bob amp text message 0 r http 192 168 2 1 portnumber sendmsg user userl amp passwd userl amp cat 1 amp enc 2 priority 3 amp modem 2 amp ton bob amp text 41 42 645 0645 hexadeci mal form 0 r http 192 168 2 1 portnumber sendmsg user userl amp passwd userl amp cat 1 amp enc 3 priority 3 amp modem 2 amp ton bob amp text 65
130. s to the flash memory Restart is Optional This is optional You do not have to restart the MultiModem iSMS after saving to the flash memory MultiModem iSMS System Administrator s Guide 66 Chapter 4 Using the MultiModem iSMS Web Interface Statistics amp Logs Statistics amp Logs gt System Information The System Information window provides the following information System Information e Product Model Number e Firmware Version e MAC Address e Entries in the Address Book Live Details e Dateand Time e System Uptime e Memory Utilization Statistics amp Logs gt gt System Information System Information Product Model Number SFA00 G Firmware Version 1 40 MAC Address 00 08 00 50 aa aa Entries in the Address Book 0 Live Details Date and Time Mon Jan 7 23 44 49 UTC 2008 System Uptime 6 Days 23 Hours 44 Minutes 58 Seconds Memory Utilization MemTotal 257608 kB MemFree 208360 kB 67 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Statistics amp Logs gt SMS Statistics The SMS Statistics window provides the following information by individual modem SMS Statistics SF400 800 can select modem number SIM Status Indicates the presence of a SIM card and if the modem port is enabled or disabled Signal Strength See Signal Strength section in Chapter 2 Messages in Inbox The number of messages received by the modem since the Mul
131. sg user admin amp passwd admin amp priority Query options used with the queryjobs Command priority The priority of jobs to be queried Range O to 3 0 All Jobs 1 Low Priority Jobs 2 Normal Priority Jobs 3 High Priority Jobs Successful responses for the query jobs will be in the following format Query queryjobs user admin amp passwd admin amp priority 0 Response Total Jobs in Queue Value Query queryjobs user admin amp passwd admin amp priority 1 Response Low Priority Jobs in Queue Value Query queryjobs user admin amp passwd admin amp priority 2 Response Normal Priority Jobs in Queue Value 105 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API Query queryjobs user admin amp passwd admin amp priority 3 Response High Priority Jobs in Queue Value Value gives the number of jobs in the queried queue Error responses for the above commands will be in the following format Err error code Examples HTTP Get queryjobs user admin amp passwd admin amp priority 2 HTTP 1 1 r n HTTP Query Request using browser http 192 168 2 1 81 queryjobs user admin amp passwd admin amp priority 2 TCP queryjobs user admin amp passwd admin amp priority 2 r n TCP Query Request queryjobs user admin amp passwd admin amp priority 2 MultiModem iSMS System Administrator s Guide 106 Appendix A Application Programming Interface API Polli
132. siacdaniwntnuicsiaerinondneimintaadiminateatnasausuecinias 98 TCP Receive Ee celieiuse E 102 Polling Mode Receive SMS AP NET E To TENER 107 Recive APFI Poling Mire e e Petree ee eg ee meer sie ER en 108 Appendix B Table of Commonly Supported Subnet Addresses 115 Appendix C Antennas for the MultiModem iSMS ee ccccccccteesssssseeeeecccccnssssseeeeeceesaeesseees 119 RE SDS CHIC ANIONS RN T T 119 hiis e RE R 119 GSM EGSM Antenna Requirements Specifications ccccssccccsssscccsssseccsssseceessseeesesseeecsseeeeessseeceeseeeeesaes 119 Antennas Available from Multi Tech Systems Inc eene enne 119 mil imitemur TEREE 119 FOC Regurements NOTE oeste teile dm Ec itio EAEE E ten ims inst Ero A el irit NOE in iE 119 Appendix D Regulatory Information ecce eee ecce ee eene eee eene nennen ennt hen n nnne 120 5 MultiModem iSMS Administrator s Guide Contents Ar GFR Pari 19 REDUTO E EEUU Scene UM EE ener earn era eet eee ee eer ee eee ee nee 120 Waste Electrical and Electronic Equipment Statement eee esee eene eee eene eene nnne anne 120 Lade mulcet mm 120 Instructions for Disposal of WEEE by Users in the European Union eeeeeeeeeeeese 120 Restriction of the Use of Hazardous Substances ROHS eeeeeee esee
133. ss Book Import 3 Inthe LAN group enter the desired LAN settings Currently saved LAN settings are displayed e IP Address Enter the new IP address the MultiModem iSMS needs to use e Subnet Mask Enter the subnet mask value to be used e Default Gateway Enter the IP address of your network s internet router or gateway e Primary DNS Enter the IP address of your network s primary DNS server e Secondary DNS Enter a secondary DNS IP Address if any e Save Click Save 29 MultiModem iSMS Administrator s Guide Chapter 3 iSMS Basics and the Setup Wizard 4 Inthe Admin Password group change the password Change the password immediately after initial installation and also change it regularly thereafter for security purposes e Old Password Enter the existing password factory default is admin e New Password Enter new password e Confirmation Confirm your new password by re entering it into this field Note You might want to record the new password for future reference 5 Inthe Import Address Book group click Import The Import Address Book window displays Administration Network Setup SMS Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logout Import amp Export Address Import amp Export Address Book gt gt Import Address Book Boo Import Address Book THEM Select CSV file to Upload Crows
134. t be attached for each internal modem in order for them to be operational 9V to 32VDC SF100 only The SF100 power source can range from 9 volts to 32VDC Power Receptacle SF400 800 only Connection for standard power cord provided COMMAND SF400 800 only A DE9 port for direct command access to the SF400 800 Reset The Reset button resets the unit to factory settings which includes deleting any existing Address Book entries SMS User account entries and any sent or received SMS history This Reset is the same as performing the MultiModem iSMS Factory Defaults option found in the Administration menu Press and hold the Reset button until the Status LED turns off and then release it Do not press this button unless you want to restore all settings MultiModem iSMS Administrator s Guide 12 Chapter 1 Product Overview and Safety Information Panel Mounting SF100 You can mount the SF100 model using screws spaced according to the measurement shown in the illustration that follows 11 75 em 4625 inches 16 35 cm 6 43 75 inches Note Use either 6 or 8 pan head screws for all four mount locations 13 MultiModem iSMS Administrator s Guide Chapter 1 Product Overview and Safety Information Rack or Wall Mounting SF400 800 The MultiModem SF400 800 units can be rack or wall mounted with screws using the mounting brackets RACK MOUNT WALL MOUNT Rack Mounting Ensure proper installation of the unit i
135. t independent of the Address Book in the slave 95 MultiModem iSMS System Administrator s Guide Appendix A Application Programming Interface API Response from the Slave MultiModem iSMS After Receiving the Send SMS API from Master MultiModem iSMS The Slave MultiModem iSMS returns a unique identifier i e an API message ID for each Send API request and Load Indicator which tells the Job load on the slave This Load indicator is used to decide the least loaded slave while distributing to many slaves ID apimsgid Load indicator or Err error code Load indicator e g ID 11 Err 608 1000 MultiModem iSMS System Administrator s Guide 96 Appendix A Application Programming Interface API Receive SMS API The Receive API feature is implemented in two modes 1 Non Polling Mode 2 Polling Mode Note By Default Polling mode is configured Non Polling Mode Receive SMS API Multi Modem HTTP TCP ISMS Application SIVIS 15 Received EN Mobile Network j Receive API Call Process e Uponreceipt of an SMS message and based on the configuration the MultiModem iSMS sends the SMS to the HTTP or TCP server e Ifthe post interval is zero seconds the MultiModem iSMS uploads the message immediately upon receipt of it If the post interval is non zero it waits for the configured post interval queues up the messages and then uploads the messages accumulated for the configured post interval
136. tach the brackets to the MultiModem iSMS chassis with the screws provided as shown in the figure above and then secure unit to rack rails by the brackets Because equipment racks vary screws for rack rail mounting are not provided Follow the instructions of the rack manufacturer and use screws that fit Position the right rack mounting bracket on the MultiModem iSMS using the two vertical mounting screw holes Secure the bracket to the MultiModem iSMS using the two screws provided Position the left rack mounting bracket on the MultiModem iSMS using the two vertical mounting screw holes Secure the bracket to the MultiModem iSMS using the two screws provided Remove feet 4 from the MultiModem iSMS unit Mount the MultiModem iSMS in the rack enclosure per the rack manufacture s mounting procedure oe i 0 mox MultiModem iSMS Administrator s Guide 14 Chapter 1 Product Overview and Safety Information Technical Specifications Hardware Interfaces Network 1 Ethernet 10 100BaseT Network 1 Ethernet 10 100BaseT Console 1 serial RS 232 Wireless Modems 1 Quad Band GSM 4 or 8 Quad Band GSM 850 900 1800 1900 MHz 850 900 1800 1900 MHz 6 4 wx 1 2 hx 6 d 17 4 w x 1 75 hx 8 5 d 16 3 cm x 3 0 cm x 15 2 cm 44 2 cm x 4 5 cm x 21 6 cm 1 25 lbs SF400 7 75 lbs 3 52 kg 56 kg SF800 8 00 Ibs 3 64 kg Operating 32 to 120 F 0 to 450 C 32 to 120 F 0 to 450 C Temperature Note UL listed 40
137. the 9 volt power port on the back of the MultiModem iSMS and plug the other end into an AC power outlet About 30 seconds after you apply power the unit s front panel Status and LAN LEDs report normally For more information about the LEDs see Chapter 1 Antenna Notes Be sure to locate this appliance where there is wireless coverage The antenna must be attached for the MultiModem iSMS to operate Maintain a separation distance of at least 20 cm 8 inches between the transmitter s antennas and the body of the user or nearby persons The product is not designed for nor intended to be used in applications within 20 cm 8 inches of the body of the user MultiModem iSMS Administrator s Guide 18 Chapter 2 Getting Started SF400 800 Cabling ETHERNET COMMAND 6666606000 S amp 1 Plug one end of a RJ 45 cable into the LAN port on the MultiModem iSMS and the other end into your network or workstation interface Attach the cellular antennas Connect the provided power supply cable to the 9 volt power port on the back of the MultiModem iSMS and plug the other end into an AC power outlet The unit s front panel Status and LAN LEDs report normally approximately 30 seconds after power is applied Refer to Chapter 1 Front Panel LEDs Antenna Notes e Be sure to locate this appliance where there is wireless coverage e The antenna must be attached in order for the MultiModem iSMS to be operational e Maintain a se
138. the SNTP Client to contact the configured server on the UDP port 123 and set the local time Default is Enabled Enter the SNTP server name or IP address to which the SNTP Client must contact in order to update the time The default is time nist gov Polling Time Enter the polling time at which the SNTP client requests the server to update the time Default is 30 minutes Time must be entered in minutes Note So that messages in the outbox can have a valid date time stamp perform one of the following Enable SNTP Client and ensure the Ethernet connection is live to the Internet Or Enter the MultiModem iSMS phone number on the Network Setup gt Cellular Modem window 33 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Time Zone Configuration Time Zone Enter your time zone Default is UTC Universal Coordination The greenwichmeantime com website has Time Zone information in detail or you can find a portion of the Time Zone abbreviations in Appendix E of this manual Time Zone Enter hh mm Default is 06 00 Offset is the amount of time varying from the standard time of a Offset Time Zone Daylight Configuration Daylight Enables disables Daylight Saving mode Default is Enable Saving Daylight Set the offset to use during Daylight Saving mode Default is 60 minutes Enter the time in minutes Saving Offset Offset is the amount of time varying from the sta
139. the terms of this License Agreement Multi User Limited Warranty and License Agreement The software contained in this package is licensed by Multi Tech Systems Inc to the original end user purchaser hereafter referred to as Licensee of this product for site use A site is defined as a single business government or academic location such as a building a floor of a building a campus etc and covers no more than 250 users at that location A licensee may be a Local Area Network administrator MIS director purchasing agent or other representative who acts on behalf of the users at that single site This license provides for use of the distribution diskette other accompanying programs where applicable and one copy of the documentation The software programs and installation utilities hereafter referred to as Software consist of the computer program files included on the original distribution diskette s or CD ROM s Licensee agrees that by purchase and or use of the Software s he hereby accepts and agrees to the terms of this License Agreement In consideration of mutual covenants contained herein and other good and valuable considerations the receipt and sufficiency of which is acknowledged Multi Tech Systems Inc does hereby grant to the Licensee a non transferrable and non exclusive license to use the Software and accompanying documentation under the following terms and conditions The software is furnished to the Licensee as
140. thin double quotes The maximum size of each recipient s name is 50 bytes The message text to be sent Enable Extended ASCII in the MultiModem iSMS to send both ASCII and extended ASCII characters By default Extended ASCII is disabled and the message can have only ASCII characters If Unicode is enabled if enc is not specified in request SMS text is only in Hexadecimal form If Extended ASCII and Unicode are disabled and spanned SMS value is 1 a maximum of 160 characters can be sent If Extended ASCII is enabled and spanned SMS value is 1 a maximum of 140 characters can be sent If Unicode is enabled and spanned SMS value is 1 a maximum of 70 characters can be sent If the soanned SMS value is more than 1 the maximum number of characters allowed for each encoding scheme is defined as follows where n represents the span value ASCII n 154 characters Extended ASCII n 134 characters Unicode n 64 characters Characters entered beyond the allowed limit are truncated MultiModem iSMS System Administrator s Guide 82 Appendix A Application Programming Interface API Sending to a Group You can use the API to send SMS to a pre defined group The group must exist in the MultiModem iSMS If the group does not exist the message is dropped HTTP API format is http 192 168 2 1 portnumber sendmsg user userl amp passwd userl amp cat 1 enc l priority 1 amp modem 4 amp group admin amp text mess
141. tiModem iSMS server booted up Messages Sent The number of messages sent by the modem since the MultiModem iSMS server booted up Rate of Sent Messages This is the number of messages sent per minute This counter reflects live activity If the modem has not sent a message in over 60 seconds the value is zero The average number of messages sent from the MultiModem iSMS is about 7 a minute These rates are affected by the size of each message and the amount of network congestion Rate of Received Messages This is the number of messages received per minute This counter reflects live activity If the modem has not received a message in over 60 seconds the value is zero The average number of messages received by the MultiModem iSMS is about 5 a minute These rates are affected by the size of each message and the amount of network congestion Note The Triggers Statistics and Job Statistics windows provide system totals not per port for the listed events Trigger Statistics Broadcast Triggers Configured Broadcast Triggers Received Action Triggers Received Job Statistics Entries in Outbox Low Priority Jobs Queued Normal Priority Jobs Queued High Priority Jobs Queued Jobs Distributed Jobs Dispatched SMS Statistics SIM Status Disabled No SIM Signal Strength 0 weak signal Messages in Inbox 0 Messages Sent 0 Rate of Sent Messages 0 0 Rate of Received Messages Triggers Statistics Broadcast Triggers Configured Broa
142. tted for sending via either Send API or the Send SMS menu View the Send API Status Log window found in Statistics and Logs Log Traces menu to determine message status Pending messages submitted by the Send SMS Web interface are cancelled Cancel All Jobs Clicking this Cancel button stops and clears all jobs queued Cancel Low Priority Jobs Clicking this Cancel button stops and clears all jobs flagged as Low Priority that are queued Cancel Normal Priority Jobs Clicking this Cancel button stops and clears all jobs flagged as Normal Priority that are queued Cancel High Priority Jobs Clicking this Cancel button stops and clears all jobs flagged as High Priority that are queued 37 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Administration Factory Defaults Administration gt gt Factory Defaults Reset to Factory Defaults Factory Defaults Note Factory Defaults will reset all configuration parameters to factory default configuration Reset MultiModem iSMS Defaults MultiModem iSMS Defaults MultiModem iSMS Defaults Note MultiModem iSMS Defaults will reset the Address Book Groups Inbox Outbox amp all the configurations Reset to Factory Defaults Click Factory Defaults to set all configuration parameters to the factory default settings This includes setting the administrator account password back to admin and deleting all User accounts Performi
143. ul responses to the querycount command is in the following format HTTP HTTP 1 1 200 OK Content type text html Count value TCP Count value Value gives the number of unread messages MultiModem iSMS System Administrator s Guide 110 Appendix A Application Programming Interface API Command responses continued Recvmsg Successful responses to the recvmsg command are in the following format Packet end flag Unread available Msg Count Msg index 1 Number Date Time Encode type Message Msg index 2 Number Date Time Encode type Message Msg index N Number Notes e Packet end flag 0 More packets to continue 1 End of the packets e Unread available 1 Unread Messages available O No Unread Messages available for the request e Msg Count Total number of messages sent in a packet e N Maximum number of messages per packet e Ifthe time is not specified in the query default range of 24 hrs from 00 00 00 to 23 59 00 is considered e If the date is not specified in the query all unread messages are retrieved using the time filter e Encode type can be ASCII or Extended ASCII or Unicode e If requested number of messages is not found the available unread messages are provided Error responses for the read queries are in the following format 111 Err error code See Error Code tables in this chapter MultiModem iSMS System Administrator s Guide Appendix A Application Programm
144. ultitech com Contacting Multi Tech Support Online Support Portal support multitech com In order to better serve our customers manage support requests and shorten resolution times we have created the online web portal allowing you to submit questions regarding Multi Tech products directly to our technical support team Get answers to your most complex questions ranging from implementation troubleshooting product configuration firmware upgrades and much more To create an account and submit a Support Case on the Portal visit support multitech com Knowledge Base and Support Services www multitech com en US SUPPORT The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi Tech products Visit our support area on the website for other support services Technical Support Country By Email By Phone Europe Middle East Africa support multitech co uk 44 118 959 7774 U S Canada all others support multitech com 800 972 2439 or 763 717 5863 Warranty Warranty and repair information for your product can be found at http www multitech com en US COMPANY Policies warrant MultiModem iSMS Administrator s Guide Contents Chapter 1 Product Overview and Safety Information eene 7 Iu P AR ABE o eem Doom 7 Emnene PON e UOT TE Oto 7 Handling PrecautionS esessseesssssesssesesssressssersssreessreesseresssrenssertsssrerssr
145. ups Use this window to create groups of recipients names and phone numbers of mobile end points Groups allow you to send SMS messages to many individuals using only a group name A group is made up of entries from the Address Book You can create up to 50 groups You can establish a group based on a common function a location or an activity such as an Administrators group an Engineers group a Building 201 group a Basketball Team group and so on After you create a group you can use this feature to edit and delete the groups Creating Groups 1 Tocreate a group click Create SMS Services gt gt Groups The Create a Group window opens 2 Enter information into fields marked with an asterisk as described in the table that follows SMS Services gt gt Create a Group Fields marked with are mandatory fields gownene PSS m Delete Group Members Group Name Enter a name for the group you want to create Maximum number of characters is 10 You can later edit Group names Group To assemble a group Members 1 To open alist of individuals in your Address Book click Address Book A pop up window appears displaying the contents of the Address Book Highlight the name of the user you want to add to the group then click Add Close the pop up window The selected address book entries are listed as group members You may also use the Select the entire Address Book checkbox instead to all entries to this group To r
146. uration format act tri configured grp name name Example ADDG Building 201 joe smith ADDSMS To add a pre Configuration format configured SMS act tri configured SMS Example ADDSMS Building 201 is closed until further notice To delete an entry Configuration format from the address book act tri configured name number Configuration format act tri configured grp name name number Example ADDG Building 201 joe smith 7635554174 Example DEL joe smith 7635554174 Configuration format act tri configured name Example DEL joe smith DELG To delete a group Configuration format act tri configured grp name Example DELG Building 201 joe smith MultiModem iSMS System Administrator s Guide Adds name with number to address book Adds name with sender s number to address book Adds name and number of sender to address book Creates a group with a group name Adds name with number to a group Group must already exist Adds name to a group Group must already exist Adds SMS to preconfigured list Deletes name with number from the address book Deletes all entries with this name from the address book Deletes the group with the group name 60 Chapter 4 Using the MultiModem iSMS Web Interface Triggers gt Pre Configured SMS Use this window to compose and save pre configured messages Triggers gt gt Pre Configured 5H5 Pre Caonfigured SMS Pre Con
147. us Protocol Receive API Polling Mode Query Format The format of the command can be as an HTTP 1 1 Get or in a product specific raw TCP protocol as shown below lt command gt lt usercredentials gt lt options gt lt end of line gt GET recvmsg user admin amp passwd admin amp count amp from amp fdate amp tdate amp ftime amp ttime amp text Query options are only used with the recumsg Command e All options given within indicate that they are optional e count number of messages to be displayed e If filter is not given it gives count of ALL unread messages e jfrom SMS from this mobile number e fdate tdate SMS received during this date period from fdate to tdate e date format yy mm dd e ftime ttime SMS received during this time period from ftime to ttime e time format hh mm ss e text SMS received matching this text completely MultiModem iSMS System Administrator s Guide 108 Appendix A Application Programming Interface API HTTP Query Request using browser http 192 168 2 1 81 querycount Puser admin amp passwd admin TCP Query Request querycount Puser admin amp passwd admin Successful responses for the query count are in the following format Count Value Value gives the number of unread messages Error responses for the above commands are in the following format Err error code Error Codes Authentication Failed Send API Query API Receive A
148. ving to the flash memory 61 MultiModem iSMS System Administrator s Guide Chapter 4 Using the MultiModem iSMS Web Interface Utilities Utilities gt Backup The Backup window has two functions First it lets you save all MultiModem iSMS configuration files into one file for storing externally Export Backup Second it is used to import and apply a configuration backup file Import Backup from Remote Client You may want to import a configuration backup for ease of configuring new units or to restore a previously known good configuration to a unit under test A backup file is a tar file that includes the Address Book Groups and var config folder which includes the unit s IP network settings Note Only apply import a backup file to a MultiModem iSMS unit that is the same model number and firmware version as the unit that created exported the backup file Be careful not to create an IP address conflict on your LAN Two or more units cannot be on the same LAN with the same configuration applied Administration Network Setup SMS Services Triggers Utilities Import amp Export Address Book Statistics amp Logs Help Home Wizard Setup Save amp Restart Logout Utilities Utilities gt gt Backup SEN Firmware Upgrade R Import Backup from Remote Client Export Backup Browse Backup Import Backup from Remote Client Use this section of the window to import a previously exported configu
149. x D Regulatory Information 47 CFR Part 15 Regulation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Waste Electrical and Electronic Equipment Statement

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