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elmeg T240 Operating Instructions - V-Data

1. Internal call internal call back internal recall with CLIP External call external call back external recall Internal call You are called either directly or in an inquiry call by an in ternal user Internal call back You are called automatically when the party you at tempted to call hangs up the handset for his her phone Interner Repeat call You initiate an inquiry call but replace the handset before dialing The first call that is on hold is signaled at your terminal de vice by call back for 3 minutes If your telephone has been configured for calling l
2. External dial tone 425 Hz Call waiting tone 421 Hz
3. Time intervals of the signals in seconds Wenn you diesen Ton h ren ist die gew hlte function nicht nutzbar das Feature nicht eingerichtet or gel scht This signal indicates that the telephone of the external or internal extensi on is ringing This signal indicates that your phone has been set for call rerouting A continuous signal that you hear when you have engaged the external ISDN connection Call waiting tone This tone signals that an external party is calling you during an ongoing call The call waiting signal is sounded for a maximum of 30 seconds Display LEDs Calling cycles The figures below show the duration of the calling cycles when using analog telephones Internal call Internal call back internal recall
4. 23 Features without user action Features without user action SMS short messages SMS Short Message Service allows you to send receive text messages to from other SMS compatible telephones in the fixed line network or to from cell phones The information for a new SMS is shown in the display ofthe corresponding terminal device after this information has been transferred De pending on the terminal device being used preset or self generated short messages can be transmitted Short messages are input using the key block of the telephone A short message is restricted to 160 characters Additional costs are charged when an SMS is transmitted Sending Receiving of SMS messages is only possible Ifyou have applied for this feature for your USB port by calling the SMS center of your service provider and comple ting the application procedure Ifthe number for the SMS center for your service provider is stored in the PABX When the caller s sender s number is also transferred and this number displayed at the receiving party Essentially you can authorize all terminal devices for SMS Withinateam call assignment configuration you can only assign one telephone analog or ISDN with SMS authori zation in order that the SMSs reach that specific phone Youcanonly assign one outgoing number MSN to an SMS authorized telephone Assignment is made in PC confi guration in the se
5. AE Making internal calls AN Internal calls with automatic line acquisition Making outside calls ng Making outside calls AB Outside calls with automatic line acquisition AEGEE Oo 9 E Sending MSN to remote parties 0 9 MSN Index Temporarily suppressing transmission of your own number CLIR gt gagad Temporarily suppressing transmission of your own number CLIR Dialing phone numbers from the phone directory gt or 8 J Dialing a phone number via the speed dialing key of the PABX s phone directory Forwarding a call connecting INEA Forwarding an internal call with prior notice 5 A JE Forwarding an internal call without prior notice JB Room inquiry J Terminating a room inquiry with analog terminals JAA Connecting external callers Broker s call A R EJIP Broker s call room inquiry AR 121 Broker s calls between different callers Completion of call on busy 4 8 4 0 gt Requesting automatic call back AEULJ Canceling automatic call back Three party conference call JB Room inquiry HE Th
6. Allocating Project Numbers Mit Help der Project numbers ist es Ihnen possible For example for invoicing telephone calls for specific customers If you have initiated calls yourself you can save the data for call duration and costs for this customer under the project number If you are called by a customer you can store the call data for this particular customer project is activated by entering a code and a project number consisting of up to 6 digits If you have exported call data records using the charge manager software on the CD you can for example sort filter or compile these data records according to project numbers Assigning a project number for a call you initiate n BEL s Lift up Enter project number Ack Dial call number handset max 6 place signal Project number for an external call You are conducting a call and wish to register it for a project R 80 B G Conversation Enter project number Ack Continue call max 6 place signal Keypad function Net direct Only recently you purchased the most modern telephone on the market Since then however new features have been added to the public network which you are not able to use just by pushing a button Ask your network service provider about this and get the corresponding codes from them for examp
7. A M 0 0 0 0 M Lift up Ack Enter Ack handset signal PIN 1 signal U This symbol indicates that a configuration is required Be sure to complete the Initial programming before entering codes You can set the following features Setting the date and the time see page 42 Cancel settings see page 42 Enable or inhibit remote access see page 42 Charge Setting up call accounts see page 19 42 Activate de activate LCR see page 44 Changing PIN 1 or PIN 2 see page 40 40 Commissioning the phone part PIN 1 PIN2 You can prevent misuse of your PABX by other parties by implementing various security functions Your PABX settings can be protected using your 4 digit PIN1 code number Access by external parties remote access is protected using your 6 digit PIN2 PIN 1 4 digit Security precaution against misuse of your PABX by other parties PINI is a 4 digit code number that is required when you wish to protect your system settings against unauthorized access PIN 2 6 digit Security for settings made from external telephones For the settings Callforwarding Follow me from external location Room monitoring from external location prevent unauthorized parties from using your PABX Only after you enter this 6 digit PIN2 are you allowed to utilize functions in your PABX that can be activated deactivated from external telephones Remote access using this 6 digit PIN2 is only
8. CLIP If your analog telephone has been configured for calling line identi fication CLIP it will be called with this signal Making Calls Making Calls Some terminal devices use their own special procedures for the functions described in the following Refer to the operating instructions for the terminal device being used for detailed information Only telephone connections i e calls between subscribers are presented in the following usage procedures as examples For analog tele phones these functions are only described for tone dialing terminal devices equipped with a flash key The tones and signals described be low are heard when using analog telephones at analogen telephone directory die your Acoustic signals selbst erzeugen k nnen die Acous tic signals abweichend sein Other information may also be shown in the display of these telephones Direct exchange line access The individual users ofthe PABX can configure activation of direct exchange line access or dialing calls using a prefix digit When direct ex change line access is activated you will be switched immediately to the external ISDN connection when you lift the handset and will then he ar the dial tone for the exchange You can then begin dialing the external number at once If you deactivate direct exchange line access you must dial a prefix LAD when you make an external call You will hear the internal dial tone when you lift up your h
9. o 0 o o o o o N 0 Ul A o N m I fapanapn yy m mnn Ws Plug in power supply unit View inside the PABX system NT ISDN port Answering machine PC via USB Analog telephone 33 Installation of the PABX View inside the PABX system 0 External Connection RJ45 Not equipped Switch for the terminating resistors external LEDs a b7 a b8 Analog connections module a b5 a b6 Analog connections NO mM a b3 a b4 Analog connections CON A Ui A OQ N e I a bl a b2 Analog connections CON Ou A W 1a b 2a b 3alb 4a b Modul SO intern 1 T Terminals of the PABX Plug in power supply unit Analog connections a b1 a b2 Cable entries Cut out area for POTS connection USB port nn Ha Oo NO l D Tamm zu E Co GL o p Analog connections Only analog terminal devices with frequency dialing DTMF dialing should be connected to the analog ports The recall flash button must execute the flash function The functions described in the operating and configuration instructions can be used without any restrictions with these terminal devices Flash duration detection can be set by PC configuration The PABX is
10. ll A br 64 4 BORO t Eel RD Announcement to a party Activating all day call modes Activating all night call modes Enabling a member s phone within a team Inhibiting a member s phone within a team Activating day team call assignment for all teams Activating night team call assignment for all teams Call forwarding immediately Activating call forwarding delayed Activating call forwarding on busy Canceling immediate call forwarding Canceling delayed call forwarding Canceling call forwarding on busy Configuring internal Follow me Canceling internal Follow me Enable room monitoring Room monitoring from internal terminals Inhibiting internal and outside calls Inhibiting outside calls Inhibiting internal calls Re enabling all calls Tracing Enter project number Project number for an external call Answering machine AED IE Multifunctional device 171713 Keypad functions Aust REIF System parked inquiry pe A I Brief description of functions Pick up of a call from the answering machine Multifunctional device Telefax group 3 Initiating keypad functions For a description of the features please refer to then network operator s do
11. 22 222 6 External dial tone ux s u aa a ee ka aa ae a 5 External POTS connection 2 2 22 2 2200 37 F htm OR EEE Gs Go be Ge ee ee 52 Features in the ISDN network 2 Features without user action 2 22 2222 24 Firewalls orar aan eco redes 53 ESA ero aa 7 34 Flash Button 2 0 2 2 0 eee eee ee 1 Follow me call forwarding 17 canceling from an external phone 18 1 0 oe daa rca 17 programming from an external location 17 programming on an internal telephone 17 Follow me Call forwarding Authorization privileges for external Follow me 42 Function ground o o o ooo ooo 37 Functional ground o ooo 37 G Gateway suo Roos ara aa 50 Grounding circuit connection 2 2 222 2 37 I Information from the ISDN network MWI 24 Inhibiting calls er zu es wen wer we ker 22 a E AN 40 InquiEr callo gt Gene eee eens Eee eee 27 Inquiry call open 2 eee ee ee ee 30 Eistellatione x ee sun GAS es rro os bees hee 32 Of The CAPIGHVED s zx xoxo nn Rs 47 Slate Bee a eee ee eee ee 48 Installation sequence 1 2 llle 32 Installing the Programs from the CDROM 47 Internal Call oo ode aeateasdedeasaedad sass 6 Internal call Dack 224 22 aa 6 Internal dial tone o 0000 eee 5 Internal ringing signal ooo 5 NEHA AA IE 6 Internet Servi
12. J Youare conducting the call Thefirst callis puton hold LIE Dial this code to return to your first caller the second party is put on hold You can then use this code to switch back and forth between thetwo callers Or RIO You can end the call thatis on hold Dial this code Or Lil Youcanend thecurrent call Dialthis code 29 Features without user action Ifyou switch back and forth between an internal caller and an external party broker s call and then hang up your handset your call is terminated and the two callers will be connected with one another Ifyou switch back and forth between two external parties broker s call and then hang up your handset the current callis terminated and the caller on hold will call you by way ofthe Call back function If during a broker s call you press the Recall flash button and then dial 4 the two external parties are connected with one another and your call with both of the external parties is terminated The charges for the call that you initiated will be billed to you Three party conference call You can make three party conference calls with external and internal callers To conduct a three party conference call in the exchange with two external callers the feature Hold in exchange must be specified during configuration Only one B channel of the ISDN connection is busy with two external callers Thefeature Hold in PABX must be configured to conducta th
13. Or Call waiting Youare conductinga call You would liketo call another party Press the R key You will hear the internal dial tone If you wish to speak to an external party dial 0 first Ifyou hear a busy signal after dialing0 either your telephone does not have proper authorization for an external call or the lineis busy Dial the number ofthe party you wish to call You will hear the ringing signal in your handset The party will be called The party being called lifts up the handset of his her phone Conduct your call With analog terminal devices you must first dial the code JE the current call is then canceled and you are re connected with the first party Continue with your call During an ongoing call you can accept or refuse a waiting call at any time Call waiting is possible however for internal and external calls to analog telephones Conversation accept in Room inquiry gehen J Youare conductinga call A second party calls you You hearthe call waiting signal Dial this code 27 Features without user action J You willbe connected with the waiting party Your first callis put on hold see Inquiry call Refer also to Broker s calls Or Refusing a call J Youare conducting a call A second party calls you Youhearthecall waiting signal RIO Dial the code for refusing the waiting call The caller will then hear the busy
14. llle 22 Call assignments llle 23 Call Control eses oer ew oe ew we ewe Beo S 26 Call data 3 360364 poker Soy AS ooh As 45 Call data records o n 2222 ooo 000005 18 53 Call distribution o oaaae 23 Call forwarding from another telephone Follow me 17 Call pick up from answering machine 7 Call rerouting o ooo o 16 Call waiting o ooo oo 27 Call waiting tone 2 2 2 2 Como nennen 5 58 Calling cycles llle 6 Calling several phones Team call 11 CAPIGEINGE 2 4446 4544 00 9979 8993 3 9 9093 eR d 47 installation important note 47 CAPIMLAN 2 2421 40255 9d 3 3 Sd Sh del 46 CD ROM CONS ashes ios erratas 45 installation Sequence o o 47 auc A EI 2 Change PIN LZ PIN aeu 9 R PIE 41 Charge counter o o o onen 41 Charge limitation 2 2222 ooo ooo 19 Charge Manager 2 ooo ooo o 45 Charge pulse6kHz 12KHz 19 CL ease ee nt age tea steastsanteaees 2 6 CAS sa ta he eg aah ate wg of eo te cde sehe 2 Collective call 44464 44 04 45 4604 06 45 opos 11 Commissioning of the PABX 40 Completion of call automatic ij su othe Rew owe he eee ee eine 10 DIO DUS ous 42329292952 34929 9593 4 55 10 OD TIO AOSWEL 34 55 rasa ra 10 SOLD oie Sie wu Es kx ewe Se aa mes 10 A x4 254 2 9 ERE RES RES I 30 Configuration by the specialized deale
15. pul BER Do J Lift up Speed dialing index Subscriber is called Conversation handset Direct dial in Say you are away from home However somebody at home should be able to reach you quickly and easily by telephone if needed for exam ple children or elderly relative Since you have already configured the function Direct call for one or more of your phones you need to lift the handset of one of these phones After five seconds without any numbers being dialed the PABX will automatically dial the defined direct call number You can enter the number yourself ofthe party that is to be called prior to calling The PABX system recognizes by the length of the number whether you have entered an internal or external number You therefore do not need to input a prefix code for external numbers To change an already entered direct call number just enter the new one without deleting the old number You can also perform the following settings using PC configuration Preparing and activating a direct call with set numbers A EHE s 2 E Lift up Call number Ack Replace handset signal handset Now when you lift up your handset the direct call number will be dialed after five seconds Activating direct dial in BOBE or 1615 Bt Lift up Deactivate Reactivating direct Ack Replace handset direct dial in direct dial in s
16. After you cancel call forwarding positive acknowledgement signal the connection is terminated and you will hear the busy signal Monitoring costs Call data records The PABX can store up to 500 call data records This data is not lost in the event of a loss of power The PABX generates a call data record for every external call The call data records contain detailed information about the call For example Date and time duration of the call number of the called party number of the calling party type of connection communication costs and possible project numbers In the default state all external calls that you initiate are stored Incoming calls can be logged in two different ways Only incoming calls with a certain project number are stored Allincoming calls are stored Please note that only the network service provider is authorized for binding connection call cost logging For configuration information using the telephone please refer to page 42 Analog terminal devices With your PABX system it is possible to transmit the charge rate information as metering pulses via the analog ports with appropriately equipped terminal devices In the initial state transmission ofthe 12 or 16 kHz charge pulse is deactivated On account ofthetechnology used in ISDN for the connection call cost transfer connection call costs may continue to be transmitted even after the connection has been ter minated With all of the analog terminal devi
17. B mittels Browser aus von Hackerangriffen DNS HTTP Erm glicht die Auflosung von ein Vorgabe Erm glicht Surfen im Internet und http gt gin Vorgabe Webadressen in IP Adressen Downloads auch ber Proxies Port unbedingt einschalten 8080 Der Filter DNS muss auch auz aktiviert sein Fertig stellen Abbrechen TheFilter Wizard can be restarted at any time to load a modified edited configuration into the PABX system Clickthe button Send confi guration data to transfer and activate the filters After the data is sent the new configuration is activated in the PABX system and any on going Internet connection is terminated The connection is re established however as soon as a data packet must be routed to the Internet which the firewall lets pass in accordance with its configuration Notes Note that when you click the button Send the entire configuration for the PABX system will be overwritten It is strongly recommended to read out the configuration for the PABX system and storing it in a file prior to changing the filter configuration We recommend following the instructions given by the Filter Wizard unless you establish that one ofthe applications you are using can not set up a connection to the Internet In this case please check whether the Filter Wizard has a corresponding filter available Elmeg regularly generates an updated database for the Filter Wizard which is available at the w
18. Search for the best driver for your device Recommended and then click Next Select CD ROM drive and then click Next Select Updated driver recommended Select elmeg USB Remote NDIS Network Device and click Next totheinstallieren des USB Treibers Click Next nochmals Press the Finish button 46 Drivers When the installation has been performed correctly the following entry will appear in the device manager under the list of network cards elmeg Txxx USB Remote NDIS Network Device Removing the default driver If you have not installed the elmeg USB driver the standard driver for Composite USB device will be installed by Windows This is indica ted by an entry in the device manager under Universal serial bus controller You must first remove this standard driver before you install the new elmeg USB driver as explained under Installation Removing the driver Open the Device manager Removethe entry Composite device under Universal serial bus controller Removethe entry elmeg under Other components Then unplug the USB connector from the device and plug it in again The device is recognized anew Install the new driver CAPI driver Common ISDN Application Programming Interface Interfacing of the pabx to programs that provide data communication services Important note for installation of the CAPI driver The CAPI driver is not requi
19. day night assignments call distribution enabling inhibiting a member s phone within a EM ee ee Technical specifications ls Telephone directory for the PABX Telephone Directory Manager Telephone directory of the PABX Telephone number temporarily suppressing transmission Temperature range 2 ooo oo Terminals of the PABX analog connections 220 PC connection USB Three party conference call 30 Time acceptance 2 2 2 oo onen 26 TONE de rro 1 Tracing Malicious call identification 15 Transfer Intheexchange 2 202 2 saw a he ee 0243 02 29 within the PABX seen 29 Transfer calls 28 Transfer in the network ECT 28 Transferring a call dace 284 are 28 Troubleshooting oo ooo 55 Trunk group 22 oo o ooo oe 10 ui EREET a se ra EE OPE 50 U Unrestricted numbers 26 USDOHVebu uuum Row x xerox RR RExenkoR RR 46 USB O04 rapera reia IP ENS 35 V Voice announcement ooa 13 W Waiting call EMC CLIN TP 27 I TT 57 Windowsconifugator lll leen 45 61 Brief description of functions Brief description of functions Pick up of the call Aa Pick up of the call Making internal calls
20. Ack signal Setting the date and the time If your service provider does not transmit date and time data you can enter the date and time manually EJE 0 1 0 1 0 0 0 0 00 ann 1 2 Bun 3 1 ann 9 9 Bun 2 3 Bun 5 9 pm Month Day Year Hours Minutes Ack set signal Enable inhibit remote access With your PABX you have the option of using the functions Callforwarding Follow me Room monitoring from an external location You can specify the required authorization for remote access to your PABX Enable inhibit the remote access authorization EET J x Code Enable inhibit remote access Ack signal Restoring settings Reset of the PABX system You can use the Reset option for your PABX to return the system to a defined initial state This may be necessary if you wish to cancel confi gurations you no longer require or want or to re program the PABX Resetting settings to initial state EEE Code Ack signal Replace handset An automatic system reset then ensues All system and user settings will be returned to their initial state as delivered state Resetting the features for one internal subscriber or for all You can cance
21. Initial startup telephone operation 40 Configuration using a telephone us 0 au u 0 u a 6 de a as a RON Be SG ew d 40 Toucan ser the tollo NDA UI S se au a au A DA AA er re 40 PAIN PUN eee ee ee ee a er de ee a ee een 41 Chance PON PINA canon eee ee hee eR YHA Ree aero 41 Serting up s mondi AAA A Seiling TUE Cae anne Te 2544426068 pet hag ea Rad EP Red ee ee eee ee eee ee 42 Enable PinBIDIEESPHOLO aces oe eee CURE I EUR ef ue uh d ui Ph die ic ip e o d dali ae e uius iu aos ae qa 42 Restoring settings Reset ofthe PABX system eee eee 42 Conheuration byihespecializedidealer s scs voe WR He eS wor Vos vor soe wo ar rud sow wed vor vos amp ow wor Vor wor op UE sl ee wee 43 II ndice PABX ANG PC esas erica ess dana e naeh ae qp ers AA eS 45 Contents CD ROM ea oo 2a 0 a0 a xo bum Pompe a ea eda ee Ro A ar 45 Programs tor contiene PABX neon e ger xod A a cp i toe soy ee doy ee 45 Professional CONMISUTAOE ares Goo E Ge oo ee e ds as a 45 Chance Maag coria A EERS EE E EEEE ERAR E E EE A A A 45 Telephone Directory Manager 4 6 6 8 395 A9 a A AAA A A A ei RA AA 45 Con ICE EE eS searched s Ras Era as ARRE qm sace aq ear x 45 Download Manager nun posue a eek PROPAGO Ba Are REA rro ROA end 45 TAPISCODBHEULADORUS 3309 3 9 3 3343224359522 4542524222942929229443925 322 9922293522935 Gea ee 45 LER Professional 46 AP PMCALION DEOSEdINS 4 4 2 4 94 398 6 GS ae edad a rin ew ee Re d 46 Dieis 24h eee
22. Night Day 8 00 PM Switching Day Night 4 00 PM Acalendar has not been assigned to the team options LCRis not active Call charge logging is de activated for all subscribers nitial setting for router please refer to page 50 39 Commissioning the phone part Initial startup telephone operation Install your PABX as described in the section Installation Make all necessary connections including the 230 V AC mains power supply When you switch on the 230 VAC power supply you may not interrupt the supply of power during the initialization phase of the PABX 20 seconds In its initial state the PABX will signal an external call at the analog terminal devices and at the ISDN terminal device that has the number You must then assign the numbers MSN and direct dial in to the terminal devices via PC configuration to ensure that the other connected telephones and terminal devices can all be reached by external parties If your PABX system is set for use at a point to point connection it is crucial that you enter your local area code in the Section Dialing regi on in PC Configuration Only after doing this can you take advantage of features such as Call forwarding Partial Rerouting and Automatic Call back Your PABX is equipped with an internal Phone number plan see page 38 that can be edited The internal numbers or MSN extensions have default settings in the PABX s initial state You can c
23. an emergency occurs and you must urgently call the police fire department or another emergency number And to make matters worse both external B channels of the ISDN connection are busy you haben jedoch Ihrer PABX die Numbers communicated die im Notfall erreichbar sein m ssen If you dial one of these emergency call numbers the number is recognized by the PABX and a B channel freed automatically by the PABX for an emergency call You can enter up to six 6 emergency numbers during PC configuration Emergency numbers unterliegen keiner konfigurierten Line ac cess authorization or Dial ranges For the function Making calls with direct exchange line access the external ISDN connection is taken and calling is permitted Ifthe exter nal B channels are busy a B channel is freed released and the parties conducting their call on that channel will hear a busy signal An emer gency call already in progress is not interrupted Forthe function Making calls without direct exchange line access the internal connection is busy and internal calls can be made You must dial a 0 before making an external call If all ofthe external B channels are busy one B channelis disconnected and the parties conducting their call on that channel will hear a busy signal An emergency call already in progress is not interrupted 25 Features without user action Dial ranges During configuration you can define restrictions for placing external calls for c
24. at a common number for external and internal calls In the PABX this means that a number can be specifically assigned to each team of tele phones terminal devices allowing all team members to be reached at all times for external and internal calls In PC configuration you can assign up to eight internal numbers or one number for external call forwarding to each of the 10 possible teams These teams can in turn be allocated to the external MSN A team number can be specified in PC configuration for the team for internal team calls Wird of einem external Subscriber die Mehrfachrufnummer MSN or of einem internen Subscriber die Team Call number selected wer den alle zugeordneten Endger te gerufen You can enter various terminal devices e g telephone fax group 4 for the teams the calls are sig naled in accordance with their specific service ID Teams can also be called during an ongoing inquiry call or on call forwarding It is also possible to forward a call to a team Incoming call for a busy team member Busy on Busy Ifa member ofa team is making a call you can decide whether further calls are to be signaled for this team PC configuration setting If the function Busy on busy has been configured for this team any further callers making calls to this team will receive the busy signal Enabling Inhibiting a member s phone within a team Let s assume you are leaving the phone range and wish to disable your telephone for
25. authorization for making national calls A special number can consist of a complete phone number or parts of a number for example the first few digits Time acceptance You can activate or deactive the time acceptance function from the ISDN network This feature is required in case the ISDN network does not transmit the time correctly In the event ofa loss of power all stored contents program and application data are retained in the PABX without any changes The internal clock for the PABX system is updated automatically during the next external call if configured Activat ion of accepting the updated time is set via PC configuration 26 Features without user action Conducting calls with several subscribers While you are conducting a call you can callafurther party inquiry call accepta second call during an ongoing call call waiting transfer a call Transfer in the network ECT connect a waiting caller conducttwo calls at once while switching between the calls broker s call talktotwo parties simultaneously three party conference call If you wish to utilize these functions at an external point to multipoint connection you must apply for them Ask your network service pro vider for details Inquiry call The following sequences and codes apply to the use of analog telephones You can call another party at any time during an ongoing call J
26. equipped with two types of internal connections Four connections a b1 a b4 for hard wiring of outlets After you have plugged a terminal device into the RJ12 jack ofthe PABX you may not use the associated fixed con nection a bl and a b2 Two analog terminal devices can be connected using RJ12 connectors at the RJ12 jack 34 Installation of the PABX Assignment of the RJ12 jack 65432 a2 Sber2 nc al Sbcrl b1 Sberl nc b2 Sbcr2 ON Q1 Ha Oo N l TM USB PC interface The USB port is used for linking a PC to the PABX system The USB port ofthe PABX functions as a USB network card This allows you to perform PC configuration ofthe ISDN router the same way as for Ethernet installation Use the USB connecting cord supplied with the system for this If you use a different USB connecting cord ensure that the distance between the PABX and the PC does not exceed five meters depending on the type of USB connecting cord you are using The PABX system USB port is ready for operation at the PC connected to the system when the LED USB lights up and stays lit PC applica tions that run via the USB connection can be started The LED will blink when the USB driver is active at the PC connected to the system and data is being exchanged via the USB port 35 Modules Modules Fastening screw for the module Connecting cable to the modules Modul elmeg M2 a b or module elmeg M2 POTS Fastening screw fo
27. feature is ac tivated the PABX system attempts to set up the most reasonably priced or optimum connection for that time The optimum connection may not always be the most reasonably priced however Diverse information must be available for selecting the best price and reasonably priced service provider for a call To where is the call being placed Time ofthe call 19 Monitoring costs The charge rate data for the LCR function can be downloaded from the Internet site www telefonsparbuch de Funkwerk Enterprise Com munications GmbH is not liable for nor can it guarantee the up to dateness completeness and correctness freedom from error of the rate tables Normally you are connected with your network service provider when you lift the handset of your phone and dial the line access digit default 0 The built in Least Cost Routing feature lets you make calls via an alternative carrier or service provider In its initial state no LCR procedure is activated in your PABX You can configure the various LCR procedures using a PC and the WIN Tools CD supplied with the system Please note that there are some providers whose services must be applied for Some of these providers automatically set up a connection to enroll unregistered customers If you terminate such a connection during dialing and then subsequently attempt to set up this link again this may result in errors during calling communication will not be established In this c
28. forwarding the name query this could result in considerable costs as these name queries occur frequently meaning that the Internet connection would practically never be terminated The filters are described by rules whose configuration requires expert knowledge about the TCP IP protocol family The firewall of your PABX system can be easily configured using a Filter Wizard in which you need to indicate in plain text whether you wish to allow defined applications access to the Internet To start the Filter Wizard in the configuration item Network filters click the button Filter Wizard The following mask is then displayed after a warning that starting the Filter Wizard will delete all filters that have been configured up to this time Auswahl vordefinierter Filter Filterwizard Version 1 0 Bitte w hlen Sie die f r Ihren Router geeigneten Filter aus Die daraus resultierende Filtertabelle Yi wird automatisch erzeugt und steht Ihnen zur weiteren Erganzung zur Verf gung System sichern privillegierte Ports Active FTP Sperrt die Firewall gegen kritische e i Erm glicht Active FTP hat keine ein Verbindungsaufbauten Auswirkung auf Downloads per Hackerangriffe aus dem Internet Browser diese verwenden ggf Passive FTP aus Vorgabe IP Spoofing Sperre Passive FTP Sperrt IP Pakete mit gef lschten ein Vorgabe Erm glicht Datei Downloads perFTP ein Vorgabe Absenderadressen dient der Abwehr aus z
29. instance the provider used for the current connection the type of connection ISDN or DSL the IP address the duration the port the up or downloaded data vo lume You can also terminate an ongoing connection or establish a new one Download Manager You can use this program to load new system software into your PABX system via a PC This is possible using the integrated USB port of your PABX TAPI Configurator Using TAPI Configuration you can adapt the TAPI driver for a program that uses that driver You can also check which MSN is assigned to which terminal device define new line names and can set the dialing parameters First configure the PABX Then you must configure the TAPI interface Use the program TAPI Configuration in the start menu 45 Application programs LCR Professional Both provider and routing tables can be prepared and edited individually using this new LCR procedure This LCR procedure can be confi gured using the Web based PC program supplied with the system You can activate de activate the LCR procedure using either the Professional Configurator or a code sequence on the telephone Application programs Adobe Acrobat Reader Program for viewing and printing PDF documents Drivers USB driver Universal Serial Bus Recognition and control of the phone after connecting to the USB port of the PC The USB driver is installed as a virtual network card that uses the TCP IP protocol TAPI in
30. intended purpose est conforme aux exigences fondamentales du paragraphe 3 du FTEG article 3 du R amp TTE et des autres clauses s y rapportant Gesundheit und Sicherheit gem 8 3 1 1 Artikel 3 1 a Health and Safety requirements contained in 3 1 1 Article 3 1 a Sant ct s curit conformes au paragraphe 3 1 1 Article 3 1 a harmonisierte Normen EN60950 1 2001 NSR 73 23 EWG amp 93 68 EWG harmonised standards LVD 73 23 EC amp 93 68 EC Normes harmonis es Directive Basse Tension 73 23 CE amp 93 68 CE Schutzanforderungen in Bezug auf die elektromagn Vertr glichkeit 8 3 1 2 Artikel 3 1 b Protection requirements with respect to electromagn compatibility 8 3 1 2 Article 3 1 b harmonisierte Normen EN 55024 1998 EMV RL 89 336 EW G harmonised standards EN 55022 1998 EMCD 89 336 EC Normes harmonis es Directive EMC 89 336 CE Anschrift Funkwerk Enterprise Communications GmbH address Werderstr 45 Adresse D 31224 Peine fon 49 5171 909 0 fax 49 5171 909 333 e mail entwicklung elmeg de P2 FT PZZER Peine 01 07 2005 Dipl Ing Peter Schumann Konformit tsbeauftragter Ort Datum Name und Unterschrift Place amp date of issue Name and signature Lieu et date Nom et signature Form Reg TP 317 B 155 0 2 24 Mai 2000 Dok TEZ 3 KE 0455 07 05 d e f funkwerk enterprise communications Repair Service Tonfunk Gmb
31. possible when this PIN2 has been changed individually i e it is no lon ger in its initial setting of 000000 Changing PIN 1 PIN2 Begin the configuration procedure see page 40 VEIEIEI a 91112 e e Change PIN 1 Change PIN 2 enter new enter new Ack 4 place 6 place PIN PIN signal Write down your PIN and keep it in a safe place because if you forget or lose your PIN 1 you will no longer have access for configuring the PABX Note If you do forget your PIN 1 call the service center of your dealer They can reset your PIN 1 to its initial setting Setting up cost monitoring Clearing the charge counters for one or all of the users gan EF or m Code internal number f r einen or Ack f r alle internen Subscriber signal Setting up delete call accounts Input this parameter with 3 places after the decimal point For example Amount 100 Euro Enter 100 000 Amount 3 50 Euro Enter 3 500 38580 F E m Code internal number Amount Ack max 6 place signal Deleting call accounts T EELD m ut Code internal number Ack signal 41 Commissioning the phone part Wenn you das Deleting call accounts ist externes Making Calls mit dem terminals Not available Charge limitation On Off gon F I Code internal number Activate Deactivate
32. te ea erica AAA AAA AA AAA E 46 TAPICES LANS Duomo sra rias cra aaa rd quede rado ran S sued rH RR S qe d ue aban 46 lime rdc E nessa pedorra esas as ea 46 Installing the Programs from the CD ROM ehh hh 47 ConfigurstionwiibaP e 5 4 54 626 6448662 ODES Ee ORES AAA HS wo ee RRA 48 Professional Configurator 2 hh ho hh res 48 Description of the router functions sau nn 66 9 ae ERS ES OS SHG Uo Oud eRe wae e Res 49 System Requirements for Windows se se 03 de Wisk oe wR up EEN EHR op wok Xo HY Voy Ros XX 3X E Wy Rcx ee 49 Initial Commissioning and Minimum Configuration 49 Boudin 50 Pireuwallz 2229959929929 ES RE IRA 53 hp pepa ee paa AAA 53 Costs for Internet Connections aaa 53 Dial in into the LAN RAS eee eee e e hh e hh e es 54 y A E et eetreeeeed E esas eas 55 TROUDIESNOGUING 2 cu ux tee rra he eee a hE ROE eee Se dq E eae eae Be ee eee ees 55 Technical specifications 6 464 cn gee EAS AAA e 57 ndice remissivo 00 0 o SS SSR AUREOS OEE anne SESE EAS GOES 58 Brief description of functions 2 222000 eo ee 63 III PABX Description PABX Description The PABX is an ISDN telecommunications system for operation at an ISDN access point to point or point to multipoint connection using the Euro ISDN protocol DSS1 Analog terminal devices can be connected via integrated jacks Fixed cabling using terminals is also possible f
33. the handset An existing connection to a service center is not terminated 44 PABX and PC PABX and PC A CD containing the Windows configuration program and other software and drivers is included in the PABX package Contents CD ROM In these operating instructions we would like to give you a brief summary of the software included in the scope of supply for the system The software programs themselves are not described in these instructions Should any questions or problems arise while you are using the pro grams you can use the online Help function for assistance All programs are equipped with a comprehensive online Help function Programs for configuring the PABX Professional Configurator The settings for the individual features of your PABX are made in the PABX configuration You can configure your external MSN and assign these numbers to individual internal users or to a team consisting of several users members You can also assign a name for each indivi dual internal user and configure the various features separately such as authorization privileges exchange line access cost logging etc or you can apply the settings of one user to those for a different user Configuration is also used to define the calendar numbers for call con trol unrestricted numbers restricted numbers and emergency or direct calls You can also make general settings for the PABX for call data log
34. the plug in power supply unit back in Reset the PABX to initial state No internal calls are recei ved Station guarding do not disturb is active Deactivate station guarding do not disturb Call forwarding to another num ber activated special dial tone in handset Cancel call forwarding No external calls are re ceived Same causes and remedies possible as for No incoming internal calls PABX not connected correctly to the network termination unit of your network service provider Check the connection between the PABX and network termination unit MSN is not entered or assigned correctly in the PABX Check the PC configuration for the PABX Note Check to ensure that ISDN connection is functioning correctly and that this connection has been enabled by your network service provider Please contact your service provider No outgoing external calls possible No authorization for external con nections Check the user settings in the PC configuration for the PABX No outgoing external calls possible Call charge limit reached Allo wance account Check the user settings in the PC configuration for the PABX Increase cost limit or reset the sum counter External numbers classified as re stricted numbers for call control Check the settings for call control in the PC configuration for the PABX No external connections possible to some remote
35. 15 Dial this code 0 Dialthiscode y Dialthe number you wish to call Begin dialing by pressing the key EJ Only nowis the call transferred to the exchange You will hear the ringing signal in your handset The external party is being called The party being calledlifts up the handset of his her phone J Conduct your call Endthe call by hanging up your handset J lt 21 PABX Settings PABX Settings Activating and deactivating call signaling for analog terminal devices You can activate deactivate the ringing of your analog terminal devices for internal external or all calls You will still have use of all ofthe ot her functions for the terminal device When the caller places a call he she will hear the ringing signal When you lift up the handset during a call you can not hear the call you will be connected with the caller Deactivating call signaling for analog terminal devices Inhibiting calls ON A 5 7 Du 2 E Lift up all calls Ack Replace handset only external calls signal handset only internal calls Activating call signaling for analog terminal devices Inhibiting calls OFF 151710 Lift up Ack Replace handset signal handset Teams Teams are groups of persons who work together to achieve a set goal Normally this means that all of the members ofa team can be reached
36. DN connection 12 Number defining forthenextcall 2 2 2 11 O Own number temporarily suppressing transmission 11 defining forthenextcall LL 11 P PABX and PG usan xu x Ax Uu a TURN D TES 45 PABX description o o l Pabx dimensions onua aaa 57 PABX SEID aa seu 3X 9 x tensas 22 Parliament suos garde dese Su Sach aa ded 2 Partial Rerouting rro dba de 2 Pe IMCHICE PR TENERAS 35 PC programs on the CD ROM 45 PC Programs on the CD ROM Adobe Acrobat Reader 004 46 PCrequirementS o ooo ooo o 47 49 PC Requirements o o ooo ooo o 49 Phone number plad 38 lure ei ch oe ee eh eee ee eh oaganoae th a4 7 inc 3 o 2 oa a4 ode a pee ed HA Oe we OS we oS 7 OFC peas tad awa osease 7 PIN 1 Security precaution against misuse of your PABX by oiner PAE cu ceed ow ee re eee e aux we d Al 60 PIN 1 ChangingPIN2 0000 4l PIN PIN 40 o444 544156840002 Rai 41 PIN 2 security for settings made from external telephones 41 Pocket money account 2 222 2 nennen 19 Point to multipoint connection 57 Point to point connection 2 2 22 57 Positive acknowledgement signal 5 Prefix code a red re ino ded SCR edes 5 9 Priority for emergency calls 25 Professional Configurator ills 45 Pilsedialinb e ccs aa 6054 605 dapib
37. GH GE B zi Lift up Permanent call forwarding Destination num Ack Replace handset Call forwarding on no reply ber for call forwar signal handset Call forwarding on busy ding Deactivating call forwarding A GH OA 58 2 A Lift up Permanent call forwarding Ack Replace handset Call forwarding on no reply signal handset Call forwarding on busy Call forwarding in Teams Certain conditions apply to subscribers that are assigned to a team for call forwarding Each subscriber can initiate call forwarding from his her internal number to a different subscriber regardless ofthe team that subscriber is assigned to Callforwarding from oneteam member to a team number is not possible If call forwarding is initiated from one team number to the team number for a different team the function will not be active and the user initiating the call forwarding function is called Follow me programming a call forwarding from another telephone If you are at a different location and not at your phone you have the possibility of having calls made to your phone while you are away for warded to a telephone near or at your current location Follow me You can also forward calls from other phones to your phone When you lift up the handset of your phone a special dial tone will remind you that you have call forwarding currently activated Programming an internal ca
38. H Repair service Unternehmenspark 2 Halle D Woltorfer Str 77 31224 Peine Endkunden Hotline 0900 1510 110 pro Minutes 0 62 EURO Mo Fr 08 00 p m to 05 00 p m Funkwerk Enterprise Communications GmbH Siidwestpark 94 D 90449 N rnberg http www funkwerk ec com 5116 000000 0 Ausgabe 1 270705 Subject to modifications
39. TP Network Time Protocol DNS Servers DNS queries from computers in the LAN are normally forwarded to one or more external DNS servers by the DNS proxy The addresses for the external DNS servers can be obtained dynamically or can be permanently configured in the router Addresses can beinputat three DNS servers to reduce online time DHCP server and IP addressing PCs can be provided with a major portion of the configuration required for LAN and Internet access via the DHCP Dynamic Host Configu ration Protocol The DHCP server integrated into the PABX is capable of supplying corresponding configurations to up to 100 PCs clients IP addresses are dynamically allocated to the clients The DHCP server task ofthe PABX system is activated in the initial status ofthe PABX You can configure the integrated DHCP server under Network address allocation 50 Description of the router functions You can configure the first IP address assigned by the DHCP server The required number of IP addresses is assigned to the PCs DHCP clients in ascending order There are always 11 additional IP addresses reserved for DHCP servers for PCs integrated into the LAN via Blue tooth see Page or RAS see Page 54 If the integrated DHCP server is activated the 11 IP addresses which come after the configured DHCP address range are used for RAS clients When the DHCP servers are de activated the 11 IP addresses that come after the set DHCP start address will
40. Team Call allocation Day und Night ist eine Table in der die ankommenden Rufe internen Teilnehmern zugeordnet werden Let s say you wish to reroute important business calls to your home office to an answering machine after hours so that you will not be dis turbed at home In PC configuration you can assign two different call distribution options team call assignment day night to each team Call forwarding to an external subscriber is also possible for day night team call assignments allowing you to always be reached by important callers for exam ple You then only need to switch the team call assignment option from day to night and call will be signaled where you need them to be You can switch over the day night team call mode at any time during the day or night This switchover can be perfor med by any user with the proper privileges default setting no subscriber Switching all call modes You can switch over all team call modes simultaneously This switchover can be performed by any user with the proper privileges Team Call allocation Day und Night f r alle Teams schalten EAEJEIES or 1913 Lift up call modes call modes Ack Replace handset Day Night signal handset Switching team call assignments day and night for one team EJEJE or EJEJE F Lift up Call mode Call mode Team number Ack Replace handset Day Night 00 09 signal handset
41. This function can only be used by telephones that permit suffix dialing Automatic call completions from an inquiry call are not possible Automatic completion of call to busy subscriber Let s assume that you must urgently contact a business partner or an internal extension When you call their number you always get a busy signal however If you were to be provided with a message that the subscriber you are attempting to call has ended his her call this would in crease your chances of reaching that party considerably Recall to busy subscriber allows you to call the extension as soon as the other subscriber hangs up his or her telephone Your telephone will then ring When you then lift your handset a connection is set up automatically to that party An internal Completion of call to busy subscriber is deleted automatically after 30 minutes The external Completion of call to busy sub scriber is deleted after a period defined by the exchange around 45 minutes You can also manually delete this function before this period expires Automatic completion of calls on no reply Let s assume that you must urgently contact a business partner or an internal extension When you call their number you always get a rin ging signal but the party is not near the phone or does not answer If supported by your network provider you can use the function Com pletion of calls on no reply to reach the party immediately when he she ends a call or li
42. alls or the external ISDN connection is busy Making Calls Trunk group routing discrimination You can only use this performance feature when you are using more than one external port only with POTS module In the default setting the external ISDN port is used first after dialing the line access digit If this portis occupied the external analog port is selected automatical ly Inthe Configurator you can define which trunk group is to be used first when 2 trunk groups have been configured ISDN and POTS Call waiting Enable Inhibit Call Waiting for a Further Call Usingthe function Call waiting you can be called by other parties while conducting an ongoing call When a second callers calls up you will hear the call waiting signal in your handset and can then decide whether you want to continue your call with the current caller or whether you want to take the waiting caller right away Call waiting for external calls is possible with analog telephones If call waiting occurs during an ongoing call with an analog phone and you ignore the call waiting signal it will be de activated after around 30 seconds You can also disable call waiting with analog telephones so that no call waiting signals are given during your calls Enable inhibit call waiting Ed El BE i Lift up enable Dial this code Ack Replace handset inhibit signal handset Automatic completion of call
43. andset If your phone is set for Automatic line access you must first press the EJ key when you lift the handset A before be ginning any internal call procedures The symbol 4 as shown in the example below is highlighted in color for the corresponding performance feature Lift up handset Making internal calls Conduct your call Calls Accepting calls o Pn J ES Telephone Lift up Conversation Replace rings handset handset Pick up of the call Pick up An external call is signaled at a different in house telephone You can now create different pick up groups of subscribers for whom pick up accepting of calls is possible A call can only be accepted by subscribers terminal devices ofthe same pick up group Assignment of subscribers to pick up groups can be made regardless ofthe settings for the Day Night team call assignments However picking up a call is possible only within the pick up group to which your terminal device has been assigned via PC configuration in der Default setting sind alle Endger te der Pick up Gruppe 00 zugeordnet so dass alle Rufe of jedem Telephone herangeholt werden k nnen A telephone near you begins ringing You would like to accept the call at your own phone A 1 0 J Lift up handset Accept call Conversation Call pi
44. aneously If a telephone is busy call waiting can be initiated Team calllinear All assigned terminal devices are called one after the other as entered in the PC configuration If one telephone is busy the next available one is called The callis signaled for around 15 seconds at each terminal You can set this time to between 1 and 99 seconds howe ver during PC configuration Team call rotating This type of team call is a special variant of the linear team call After all of the terminal devices of a team have been called the call is signaled again at the first terminal device The call is signaled until either the caller hangs up or until the callis terminated by the exchange after around 2 minutes Team call adding The terminal devices are called in the order that they have been entered in the subscriber list in PC configuration Each terminal device that has already been called will continue to be called until all ofthe devices that are entered have been called Using PC configuration you can define when the next terminal device is to be called each time If you have set linear or rotating team call for a team the members of this team can not forward calls when the call is being signaled call deflection Defining Your Own Number for the Next Call Let s assume that For example if you want to make a business call from home late at night you can define your business telephone number as the MSN for this business call The a
45. ase it will be necessary to deactivate the provider concerned in the LCR professional on the WIN Tools CD and to update the date records in the PABX LCR Professional features Configuration of up to 20 providers including provider name and prefix Setting options for individual routing beha viour default trunk MSN Upto50 zones with a maximum of 200 entries each prefix phone numbers subscribers can be configured Youcanconfigure a GSM gateway as provider The trunk code for the port is dialed for connections at the external ISDN port ofthe PABX system as the Provider prefix When connected to one ofthe pabx s analog port the inter nal extension number of the pabx is dialed Three different fallback stages can be set Therate tables are configured for Monday through Friday Saturday and Sunday for the zones that have been confi gured Preconfiguration and download of rate tables from the Internet www telefonsparbuch de mporting and saving the rate tables and transferring them to your PABX system Important notice for using the LCR procedure Users can be inhibited from using this feature in PC configuration Therate information is notlogged completely in the call data records ofthe PABX when using the LCR procedure as this information is not furnished by all service providers When call forwarding is activated you should enter the network service provider as the main provider to ensure a high degr
46. automatic call back subscriber free or note an external ISDN connection The last entered fea ture will be active The performance feature entered previously will be canceled You wantto call an outside party but the external ISDN connection is busy With this procedure you can note an external ISDN connection As soon as this ISDN connection is again available your telephone rings and you can make your call All current reservations are automa tically deleted at midnight 0 00 This function can only be used by telephones that permit suffix dialing You wish to call an external party The external ISDN connection is busy You hear the busy signal aan o 5 You hear the busy sig Replace handset Called subscriber is again availa nal ble Dial the number of the external party you wish to call Canceling Noting an external ISDN connection EJEKI P Lift up Ack signal Replace handset handset Speed dialing from the telephone directory The PABX system is equipped with an integrated telephone directory in which you can make up to 500 entries each with up to a 24 digit number and up to a 20 character name text With analog telephones the codes 000 499 alow you to Authorization for dialing from the telephone directory The authorization level for dialing from the telephone directory can be set individually f
47. be used for RAS clients If you selecta configuration in which some PC receive their IP addresses via DHCP while others use set manually configured IP addresses the following criteria must be fulfilled All IP addresses must belong to the same IP network meaning that the network part ofthe IP address and with it the netmask must be identical Example IP address for the PABX 192 168 1 250 Ip netmask ofthe PABX 255 255 255 0 Network part ofthe IP addresses 192 168 1 xxx First usable IP address 192 168 1 1 netmask 255 255 255 0 astusable IP address 192 168 1 254 netmask 255 255 255 0 First IP address via DHCP 192 168 1 50 as per configuration Last IP address through DHCP 192 168 1 69 by configuration Number of IP addresses by DHCP 20 IP addresses for Bluetooth and RAS per DHCP 11 reserved first IP address 192 168 1 70 last IP address 192 168 1 80 OneIP address may not be used by more than one client at any time with regard to the example given above this me ans that the IP addresses 192 168 1 2 to 192 168 1 49 and 192 168 1 70 to 192 169 1 249 and 192 168 1 251 to 192 169 1 254 can be used for PCs which have manually configured IP addresses The configurable parameters for the DHCP server that you can select using the button Advanced allow you the option of also using the DHCP server in the existing LAN environment Configuration of the Internet Service providers ISP An Inte
48. call call forwarding or team call functions Room monitoring is deactivated after each PC configuration of the pabx and must subsequently be enabled and con figured once again Enabling room monitoring for an internal telephone EJEJEJE B Lift up Ack Do not replace handset handset signal Do not deactivate hands free calling Room monitoring from an internal telephone T Bod ra Lift up Dial the number of the telephone to be used for room monitoring Room monitoring is activated handset Room monitoring of external telephone directory Mit dieser function is carried out eine Room monitoring from an external telephone To carry out room monitoring from an external location dial the number MSN or direct dial in number to which the PABX system service number is assigned The service number internal virtual subscriber is assigned to this MSN in the PABX You must then enter a 6 digit PIN The PABX then checks your authorization for executing room monitoring from an external phone based on this PIN 2 In the initial state when delivered the internal number 55 is entered as the service number This number can not be used for team calls Please note that you must first allocate a multiple subscriber number MSN or direct dial in number to this service number during PC con figuration Room monitoring is protected by a 6 digit PIN 2 and can be activated by ente
49. call forwarding from an exter nal location 2 Please note that you must first allocate a service number to this multiple extension number MSN number during PC configuration The factory setting ofthe 6 digit authorization PIN 2 is 000000 You must change the PIN2 in the PC configuration as otherwise you will not be allowed access to the PABX system You are located at an external telephone Heben you den Handset of your Telefons ab und w hlen you die Mehrfachrufnummer MSN der die interne Service number for the PABX zugeordnet ist If remote activation of call forwarding has been enabled you will hear the special dial tone for your PABX system Set your phone to tone dialing or use a DTMF manual transmitter Setting up call forwarding from an external location Fr Bon B B Fr PIN 2 Ack Internal number whose Destination num Ack enter signal calls are to be forwarded ber for call for signal warding You willthen hear the positive acknowledgement signal for about 1 second the connection is then terminated and you will hear the busy sig nal Replace the handset Canceling call forwarding from an external location canceling Follow me from an external location E x PIN 2 Ack Internal number for which Ack Replace handset enter signal call forwarding is to be cance signal led
50. call signaling You can disable your telephone for call signaling in a team or in all teams and enable it later Enabling or inhibiting is always conducted si multaneously in the day night team call allocation If your phone is disabled in a team no further team calls will be signaled at your phone Ifall team members phones are disabled in the day night team call allocation the calls for this team will be signaled at the terminal devices of Team 00 The caller will hear a busy signal if no terminal device has been enables for call signaling in Team 00 either in der Default setting sind im Team 00 die internen Numbers 10 11 und 20 in der Team Call allocation Day und Night eingetragen und freigegeben The specific internal number must be assigned to the corresponding team to enable or inhibit a telephone within a team 22 PABX Settings Enabling Inhibiting subscribers within a team log in log off n EE EIE s A Lift up Enable Inhibit Team number Ack Replace handset subscribers 00 09 signal handset Enable inhibit member s in all teams log in log off EJ El 91413 i Lift up Enable Inhibit Ack Replace handset subscribers signal handset Switching team call day night assignments call distribution The Day Night team call assignment defines which internal telephones should ring when an external call comes in Die
51. call to a colleague However you are unsure about your colleague s current loca tion Use the system parked inquiry feature to keep the caller within the PABX waiting loop You can now use your telephone for an an nouncement or message signaling to your colleague that he or she has a waiting inquiry call The numeric code ofthe system parked inquiry allows the colleague to accept the call from any telephone The system parked inquiry is initiated with the inquiry call feature The called subscriber uses the inquiry call feature to dial the default nu meric code HAAR or one of 4 configurable numeric codes from the internal telephone number plan Ifthe dialed extension is not alrea dy being used for a different system parked inquiry the subscriber will hear a positive acknowledgement signal and hangs up the telephone Ifthe negative acknowledgement signal is heard the subscriber cancels the enquiry call and repeats the process for another internal extensi on released for the system parked enquiry During system parked inquiry the external subscriber will be put on hold by the system and will 30 Features without user action hear musicon hold when programmed The telephone is now available for other uses for example an announcement or message Ifthe call within the waiting loop is not accepted by a subscriber within a specified time the initiating subscriber receives a call back or a call waiting signal The system parked inquiry is poss
52. calls external can be as signed in PC configuration for each PABX user This authorization is broken down into 5 different categories The user hasunrestricted line access authorization has call authorization for national long distance calls has call authorization for local calls region regional numbers can bereached for incoming calls but can only make internal calls isauthorized for internal calls only The individual users ofthe PABX can configure activation of direct exchange line access or dialing calls using a prefix digit When direct ex change line access is activated you will be switched immediately to the external ISDN connection when you lift the handset and will then he ar the dial tone for the exchange You can then begin dialing the external number at once Making outside calls at automatic exchange line access You wish to make a call to an external party pus E O J Lift up External number Subscriber External call handset Dial tone for is called the exchange Making external calls with prefix code You wish to make a call to an external party e 0 ER O J Lift up Dial line access digit Dial external number Subscriber External call handset is called Ifyou hear the busy signal after dialing the first 0 your telephone either does not have authorization for making exter nal c
53. ce Provider o 51 Internet by Call amp c sos ga PX Ex Sex 3 51 P addresses n 308 0o puedas e Ee erede ee Pd d 50 IPaddressing llle 50 IDSneumasie uu dona onmi eur RUE eee ee eas 5 ISPs o3 292934222225 32929952 3 252 5 K Keypad net direct o o o o o ooooo o 15 L LCR Least Cost Routing 42 LEDS Orthe PABX 2222 12er 3 Line access authorization 9 24 A eor Ser ok G6 oh Ge eR Von dE QUE Sos 26 LOCAL 3x 9 345 ee es BRS ERY 95 5294 32 Loss OP DONE ace Sos dos og anieri Rd Ex RUE Od 3 1 M Making Calls Ixternalu ue EE hee eh oe nee HR Oe eo 9 Internal 422 puja 4 oud di 978 spa end 8 Making outside calls with prefix code 9 Malicious call identification Tracing 15 E A IN 38 Module elmegM1POTS 22 2222 36 59 Z INDEX TITLE GER ModuleelmegM2a lb 2 2 2 2 27 Module installation 36 Monitoring costs call account aa dex mom do ERR EE a 19 Multi functionport llle 15 Multifunctional device 2 2 222222 15 MusiconHold lll ee eee 29 MWI information from the ISDN network 24 N Negative acknowledgement signal 5 Net direct Keypad uu wd tread eth 15 Netbios name queries llle 53 Netbios Name Server 2 2 22 oo ooo oo 50 Netbios filter o o o o oo ooo 53 a PPP 51 Noting an external IS
54. ces available on the market it may not always be possible for the charge pulse transmitted by 18 Monitoring costs your PABX system at the conclusion ofa connection to be received properly by the terminal device you are using Please observe the instruc tions in the operating manual for your terminal device The transmit pulse frequency can be set during PC configuration to 12kHz or 16kHz Charge counter The PABX manages a charge counter for each internal user on the basis of the transmitted charge rate information The counter logs the costs of all calls You can use the PABX menu or the charge logger program to display the counter for an internal user You can also reset the counters Transmission of communication costs by the network service provider To display call connection costs at internal terminal devices of the PABX either during or at the end of the call and to manage the charge counter you have to apply for the rate information transfer to be activated by your network service provider There are two ways to transfer the cost of calls Transfer of rate information in units These units are then converted to a currency value using a defined factor The currency must be specified previously in the PABX however Transfer ofthe currency value No conversion required in the PABX Ask your network provider which method is used to transmit your charge rate data Make sure your connected terminal devices support the method that
55. ck up from answering machine Calls that are signaled at the answering machine answering machine has not yet switched on can be accepted within the defined group using the feature Picking up a call If the answering machine has already accepted the connection you can also take this call from your telephone Making Calls A HO J Lift up handset Take call conversation Conversation from the answering machine Making internal calls All phone calls fax transmissions or data transmissions that take place between internal analog devices are internal connections for which no charges are billed If a connection is set up between internal terminal devices and the terminal devices connected to the external ISDN point to multipoint connection to which your PABX system is also connected this is considered as beingan external connection for which charges are billed Making internal calls without Direct exchange line access Pus HER Lon J Lift up internal number Subscriber Conversation handset is called Making internal calls with Direct exchange line access Ifyou are making an internal call or initiating a function such as accepting a call lift the handset and press the asterisk key you can then di al an internal number If you hear the busy signal when you lift the handset external ISDN connection busy press the asterisk key agai
56. costs during a call AOCE Transmission of costs of call at end of call AOCS Transfer oftariff information during the calling phase for example for pay phones CCBS Completion of call to busy subscriber as soon as subscriber is available CCNR Call backto available subscriber as soon as that party has lifted and replaced the handset MCID Malicious caller ID tracing CFB CFU CFNR Call forwarding UUSI Transmission of user defined text messages SUB Extended addressing for a terminal device X 31 Support for packet data V 25 on the D channel for example for electronic cashiers MWI New messages available SMSinthe fixed line network Please note that some of the features described in these operating manual must be applied for at your service provider Display LEDs Display LEDs Power ISDN POTS Bl Bl USB All LEDs lit Ready for operation indicator Green lit When the PABX is ready for operation Green flashing When 480 data records have been saved in the charges memory of the PABX ISDN port ready for operation module POTS mounted Green flashing One B channel busy or an existing connection through the POTS module Green flickering Two B channels busy Shows the busy state for the external ISDN connection Green lit The first B channel remains busy Shows the busy state for the external ISDN connection Green lit The first B channel remains busy I
57. ction Internal subscriber under the tab Phone number Log in at the SMS center and receiving ofthe SMSs are then made using this number Ifyou enter an SMS authorized telephone in the team call allocation in the section External numbers in several teams with different MSNs the SMS will only be received at the telephone with the number entered as the outgoing number Contact your service provider to find out what the costs are for sending receiving SMS Information from the ISDN network MWI The MWI feature allows your service provider to inform you if new messages for you are actually available For example if you have a new e mail message in your mailbox or on the server of your Internet provider MWI will notify you Terminal devices that support this feature can display or signal this information MWI information is transferred transparently by the PABX to the terminal devices You must apply for this ISDN connection feature at your service provider You will then be informed of all available services there Automatic changeover of authorization for external calls Do you need to revoke or grant authorization privileges of certain subscribers terminal devices of the PABX for making external calls Youcan specify separately for each telephone terminal device whether the authorization privileges for making external calls are to be revo ked or granted for a certain time defined in the calendar After the authorization privil
58. cumentation ES GENE system parked inquiry EJEIENGEU a system parked inquiry 65 Konformit tserkl rung gem dem Gesetz ber Funkanlagen und Telekommunikationsendeinrichtungen FTEG und der Richtlinie 1999 5 EG R amp TTE Declaration of Conformity appropriate to the law of radio and telecom terminal equipment FTEG and Directive 1999 5 EC R amp TTE D claration de conformit selon la loi sur les quipements hertziens et les quipements terminaux de t l communication FTEG et la directive 1999 5 CE R amp TTE Hersteller Verantwortliche Person Funkwerk Enterprise Communications GmbH Kommunikationstechnik Manufacturer responsible person Fabricant personne responsable erkl rt dass die Produkte Type elmeg T240 inkl Module declares that the products d clare que les type de produits Telekommunikations Tk endeinrichtung TK Anlage zum Anschluss an das EURO ISDN telecommunications terminal equipment DSSI Protokoll SO Schnittstelle Mehrger te Anlagenanschluss quipement de terminal de t l communication Verwendungszweck intended purpose Le but poursuivi bei bestimmungsgem er Verwendung den grundlegenden Anforderungen des 3 und den brigen einschl gigen Bestimmungen des FTEG Artikel 3 der R amp TTE entspricht complies with the appropriate essential requirements of the FTEG Article 3 of the R amp TTE and the other relevant provisions when used for its
59. d for no terminal device Allusersarein Pick up group 00 Accepting pick up ofa call is possible for all terminal devices Allsubscribers can use the telephone directory Noterminal device authorized for SMS reception Theanalog connections are configured for telephones that use DTMF dialing and a flash key 200 ms Theactive terminal devices are authorized for international calls The dial range is not configured Thenumber ofthe caller is displayed caller ID The B number is transmitted to the caller Call waiting for a b terminal devices has not been configured Noentries in telephone directory Musicon hold MOH Melody 1 is played Notime or dateis stored 38 Commissioning the phone part Thecharge rate counters are set to 0 Upto 500 call data records can be stored for the terminal devices The numbers in the call data records are shown in full length Call data records for incoming calls are stored only when a project number has been assigned Analogcharge rate transmission is deactivated Analog number transmission is activated Thekeypad function for the external ISDN connection is not enabled for terminal devices The meter pulse frequency is set to 16 KHz Remote access can be initiated from any terminal device Remote switching authorization External follow me is deactivated Theswitchover times are set as follows in the calendar for all days of the week Switching
60. dvantage is that the connection and its cost are recorded under the selected MSN and your business partner can see that it is you calling Before you begin to make an external call you can define which number is to be transmitted to the exchange and to the party you are calling This MSN must first be assigned to an index during PC configuration see External numbers When you then also dial this index the assig ned MSN is transmitted to the party being called The charge for this call at your network service provider is then billed to this MSN You wish to set up a connection with an external party and have a certain number transmitted along with the call pun 8 1 HER BER o J Lift up Select Index for the MSN Conversation handset Temporarily suppressing transmission of your own number If you do not wish to have your number displayed to the party being called before he she lifts up the handset you can suppress the transmis sion of your MSN specifically for that call 11 Making Calls This feature must be applied for at your network service provider Transmission of the caller s own number is suppressed using the following procedure with analog terminal devices Pu E E 4 HER O J Lift up Call number Conversation handset Noting an external ISDN connection Y ou can use for each terminal device an
61. dy No automatic call backs No pabx number has been entered While configuring your pabx system with the PC make this entry under External Numbers possible with a point to point access Invoicing for your Charge Transfer of the currency amount is Apply for the procedure you wish to have or change the tariff unit factor in the Charge Manager and in Manager is set too high or set for your ISDN connection ins the Professional Configurator see also Page too low by one fixed fac tead of transfer of tariff data tor Technical specifications PABX Dimensions W xH x D Weight approximately Temperature range Mains voltage Rated power consumption Maximum power consumption Frequency Protection class Connection cord length ISDN connections Length of ISDN connection cord External ISDN connection ISDN cablelengths with 0 6 mm wire diameter Analog ports Supply PABX Max length of telephone connection cables when using installation grade cable Dialing method Mark duration Space duration Ringing voltage Ringing frequency adjustable flash interval USB port USB cord length Terminal Speed rating 260 x 192 x 40 mm 0 7 kg without plug in power supply 5 C 40 C 230 V approx 8 VA 25 V 50 Hz II approx 2 meters approx 3 meters Protocol DSS1 Point to multipoint connection Protocol DSSI Point to point connection Sho
62. e PABX system lights up when data is being exchanged via the USB port this LED will flicker in the rhythm of data exchange The USB driver supplied with the system RNDIS is located in the device manager of the Windows control panel as a virtual network adap ter Communication between the PABX system and the PC connected via USB is effected via the TCP IP protocol Please keep the WIN Tools CD for the PABX system handy when installing the device driver 49 Description of the router functions Configuring the PCs IP addresses After you connect a PC IP addresses must be assigned When doing this you must ensure that the IP addresses assigned to the PCs and the PABX systems are in the same IP network This also applies when you wish to use common resources within a LAN with several PCs for ex ample enabled directories network drives network printers All PCs located within the network require an IP address In its initial status the PABX is configured with the IP address 192 168 1 250 and the DHCP server integrated into the PABX is activated meaning that any PCs that are connected must be set to receive their IP address automatically This mode is recommended to dispense with the complicated manual configuration of the IP addresses for the PC that would otherwise be required Ifyou are already using a network and whish to use the PABX as the DHCP server you may have to transfer other pa rameters via DHCP to the PC Only change t
63. e of your PC Wait a moment until the program starts automatically If the autostart option is not activated in your PC you can start the file setup exe directly from the main directory of the CD using Windows Explorer double click on the file or using the option Run in the Windows start menu When the file is started the welcome screen of the CD is displayed Configuration with a PC Connecting you den USB port Ihrer PABX mit dem USB port of your PC through die mitgelieferte 1 USB connecting cord Configuration ofthe PABX through the USB port requires a Windows operating systems that supports USB as of 08 2002 Windows 98 ME XP 2000 Professional Configurator Using this program you can configure the features for your PABX as you require The configuration of the PABX system also allows you to first read out the configuration ofthe system that you performed using the Web Configurator You can then complete these settings step by step and import them into the PABX You should also store your configuration on your PC 48 Description of the router functions Description of the router functions The PABX system provides all functions required for high performance Internet access for individual PC via ISDN A firewall integrated into the PABX together with NAT network address translation provides the necessary security while the DHCP server and DNS proxy functions ensure that configuration effort is kept to a minim
64. e selected for each day ofthe week A calendar consists of four switching times which in turn can be specifically assigned to the individual days of the week When a calendar is assigned this overrides any manual changeover made for these modes in the day night team call assignment list Example Week d cee Calendar 1 Switching time 1 Switching time 2 Switching time 3 Switching time 4 Day Night Day Night Day Night Day Night Monday 09 30 18 00 18 45 24 00 Friday 14 00 Inactive Inactive 23 00 Saturday 09 00 Inactive Inactive 23 00 Protection of data link You are in the middle of sending out several fax messages The feature Call waiting is configured at the connection for your fax machine If you receive a call at a different fax device at the same time data transfer will be interfered with or even disrupted completely by the call wai ting signal Call waiting is suppressed at the analog port for fax devices to ensure correct data exchange at all times and to prevent any possible inter ference signal You can define certain types of terminal devices for analog ports in PC Configuration As soon as you specify a different type of connection than Telephone e g Modem or fax group 3 the call waiting function will be deactivated for that connection Emergency call priority For Emergencies The Emergency call function Let s assume that
65. ee of accessibility Callforwarding in the exchange or automatic call back to an external party will always be executed via the main net Work service provider When you lift the handset you will hear a special dial tone in all country variants except DE and AT Operation You can activate de activate the LCR procedure using either the Professional Configurator or a code sequence on the telephone 20 Monitoring costs Activating the LCR procedure A X EE 2 0 0 0 0 7181112 E Lift up handset Ack Enter PIN Ack signal Code Ack signal 0000 default setting signal Deactivating the LCR procedure EST x m 0 0 0 0 a 718 1 dd Lift up handset Ack Enter PIN Ack signal Code Ack signal 0000 default setting signal Block dialing Austria Using block dialing prepared dialing you can first input a number completely at a terminal device to put it into the buffer memory in the PABX system You can then initiate dialing of the complete number Some network service providers require block dialing to enable direct dialing to a certain terminal device Block dialling is also possible for internal communications A Lift up the handset of your phone You will hear the internal dial tone 5
66. eges have been changed automatically the user concerned will not be able to place any external calls No operating actions are required for this function In PC configuration you can mark specify the user for which call authorization is to be changed The calendar used to determine when changeover is to take place can be set in PC configuration Emergency calls using terminal devices provided for this purpose or emergency numbers are exempt from this aut horization privilege change Calendar You have a set routine and are either in the office or at home at certain times during the day Butlet s say that you want to take your calls in the hobby room on Sundays Youcan seta calendar in the call distribution for each team The two team call modes Day and Night will then be switched automatically ba 24 Features without user action sed on the data in the calendar For example let s say you wish to change the authorization privileges for a certain user for after business hours When configuring your PABX you can specify separately for each user whether that user s authorization for external calls is to be changed over automatically Changeover is performed in accordance with the data in the assigned calendar can program two separate calendars for the PABX using your PC It is also possible to change over have changeover between a day and night call mode performed automatically at a time you specify Different day night changeover times can b
67. em 37 Commissioning the phone part Commissioning the phone part Phone number plan When you start up your PABX for the first time a number of settings are already pre configured default settings This includes the internal numbers This means that you can place calls immediately after switching on your PABX Internrufnummern Theinternal numbers 10 13 are provided for analog ports numbers 30 39 for CAPland numbers 40 43 for DSL Internal service number The internal number 55 has been assigned as the service number The Service number al lows a PC to access your PABX system External service number An MSN or with a point to point access a direct dial in number is assigned to the internal service number 55 during PC configuration This external service number is the only access possible for configu ring Follow me and Room monitoring from an outside location Team 00 In the initial state the numbers 10 11 and 20 are entered and enabled for Team 00 in the day night call allo cation Default setting Theexternal ISDN connection is set to point to multipoint access The four digit PIN1 password is set to NOOO 21515 The six digit PIN2 password is set to DO OOOO Hgg Assignment ofan external ISDN connection is made by entering K Theswitchable call mode for Team 00 is set to Day mode Thegroup callis set for simultaneous Theswitching privilege for teams is configure
68. ening the PABX C is the front of the PABX system Pull the two plastic springs mar gt pr gt gt A A ked A outward until the cover is released Lift off the cover carefully toward the rear It can then be easily lifted off The terminal panel is then visible under the enclosure cover Hangthe PABX on the screws by inserting the screw heads into the rear panel mounting holes Afterthis screw the third screw in tightly at the marked position to secure the PABX on the wall nstall the connecting jacks for the analog terminal devices Then connect the PABX system to the jacks Plugtheterminal device connectors into the jacks Ifyou wish to configure your PABX system yourself via the PC you can do this via the USB port on the PABX or at the internal ISDN connection To configure the system via the PC port connect the PABX system PC port to the USB port on your computer using the PC connecting cord provided with the system Closethe enclosure To close the PABX insert the catches on the back ofthe bottom ofthe enclosure into the ope nings in the PABX enclosure cover Press down on the cover at the front until it catches Connect port S0 EXT to the network termination unit via the ISDN connecting cord The mains plug for the network termination unit does not have to be plugged in to operate the PABX Youcan now use your telephone system Connections to the PABX system
69. enter The service technician can then perform a remote configuration for your system Enabling for remote access lasts for around 30 minutes 171812 Lift up Ack Replace handset signal handset The PABX system is now enabled for dial in by the service center It is now possible for the service technician to dial in to your PABX to read out export your configuration data to edit this data and to transfer the data back into the PABX No further data links can be established when your PABX has been released for dial in by the service center 43 Commissioning the phone part If you wish to cancel enabling for remote access proceed as described in described in Inhibiting remote access Continuous enabling of PABX for dial in by service center You can also have your PABX system enabled continuously for dial in by the service center You can only set up this release function using the WIN Tools Professional Configurator To activate this function you must define at least one number max 3 numbers that is authori zed for dial in into the PABX Ending an active incoming remote access connection You can terminate a connection set up by the service center using the following procedure Guga Lift up handset Ack signal Replace the handset Inhibit remote access EJEA EJEN a Lift up handset Ack signal Replace
70. er Prompts you to press the flash key signal key M Indicates thatan acknowledgement signal can be heard in the handset X Indicates a conference call N This symbol indicates that a configuration is required Enter Start configuration before entering any codes see Page 40 Acoustic signals Display LEDs The following tones describe signaling for the PABX when using analog telephones Internal dial tone 421 Hz Busy tone 421Hz Il You will hear this dial tone after lifting the handset for calling external parties with line access digit This signal indicates that you can dial a number After 40 seconds this signal changes to
71. ermi nated automatically You can activate de activate this function in the configuration If you set the parameter Terminate on inactivity too high this may result in considerable costs for time based charges Ifyou have a flat rate charge with your ISP you can set the parameter Terminate on inactivity to In this case the Inter net connection will not be disconnected automatically by the PABX system but re connected when required 1 B after disconnection by the ISP If you have configured several ISPs make sure that you make this setting for the correct ISP entry in the ISP list Using a Fallback Let s assume you have a DSL connection with the Deutschen Telekom AG German Telecom and have selected T Online as your ISP You have configured three ISPs 1 Internet access through ISDN XXXX The PABX system will use an ISDN dial up connection and the PPP proto col Enter the same access data mark the ISP in the list field Edit field Access data for T Online 2 Internet access through ISDN YYYY The PABX system will use an ISDN dial up connection and the PPP proto col Enter the same access data mark the ISP in the list field Edit field Access data for T Online 3 Internet access using an Internet by call provider The PABX system will use an ISDN dial up connection and the PPP protocol When you select an Internet by call provider from the defined list the corresponding parameters are a
72. ertain terminal devices Dialing regions are not activated in the default settings In PC configuration you can assign each terminal device individually to call control The numbers listed in the Restricted Numbers table in the Section Restricted Numbers can not be dialed using the analog terminal devi cesincluded in the associated dialing region For example the entry ofthe number 0190 in thelist would prevent calls being made to costly service providers The entries in the unrestricted numbers table in the Section Unrestricted numbers can cancel a portion of the restrictions imposed on numbers in call restriction For example if B der Eintrag 0190123456 in der Freiwerk Tabelle eingetragen wird kann diese Rufnummer gew hlt werden auch wenn ber das Sperrwerk alle 0190 Rufnummern gesperrt sind Iftwo identical numbers identical sequence of digits and same number of digits are entered as both barred and restricted then these num bers can not be dialed Ifthe prefix number for a different network service provider is dialed from a number that is inhibited by the dialing region that dialing regi on is not active Subscribers without authorization for external calls can obtain the authorization to make external calls to these numbers Another possible setting option is the regional numbers The users can not make any domestic long distance or international calls Ten 10 exception numbers can be configured for this call
73. fts and then replaces his her handset Your telepho ne will then ring When you then lift your handset a connection is set up automatically to that party Programming an automatic Completion of Call on No Answer for analog phones gt agan A Internal or external Ack Replace subscriber is busy or signal handset does not answer When the subscriber that was called hangs up his her handset your telephone will ring When you lift up your handset the subscriber for which completion of call is active is called Ifthe party answers you can conduct your call Deleting automatic completion of call for analog phones Analog telephones use this procedure for canceling 10 Making Calls nternal and external completion of call to busy subscriber nternal completion of calls on no reply An external Completion of calls on no reply is canceled by the exchange after the defined time period expires 1410 Lift up Call backs Ack Replace handset delete signal handset Calling several telephones team call You can place a call to all the members of a team using the assigned number group call A distinction is made between thee types of team call variants Team call simultaneous Team call linear Team call rotating and Teamcall adding Team call simultaneous Allassigned terminal devices are called simult
74. funkwerk enterprise communications fine Operating Instructions elmeg T240 English Declaration of conformity and CE marks This device meets the requirements of the following EC directive R amp TTE 6 3 EG Directive 1999 5 EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecom munications terminal equipment and the mutual recognition of their conformity You can also request this EC declaration of conformity at the following Internet URL http www funkwerk ec com The declaration of conformity is provided on the next to last page of this operating manual The waste container symbol with the X through it on the device indicates that the device must be disposed of separately from normal domestic waste at an appropriate waste disposal facility at the end of its useful servicelife You will find addi tional information on an individual returning of the old appliances under www funkwerk ec com 2005 Funkwerk Enterprise Communications GmbH All rights reserved Reprinting ofthis document even excerpts is permitted only with the express consent ofthe publisher and with precise source information regardless of the media used mechanical or electronic Function descriptions included in this documentation which refer to software products of other manufacturers are based on the software used and valid at the date the documentation was prepared or published The product and company na
75. g XC ed 31 url u onen ne teen Bd a eee nen ae ed Bea eee ee eee 32 Instalatomort the PABX uo caged eek bh ace ER ead ad Ca Bae IDA eher ea p aries 32 Suacu 2 ne PP EA TE 32 Installation seguente scu uc uw deae sooo ED RO aC na e ORC oec Te eB ee Teri e Jp ee Sc ee ee s 32 Connections to the PABX system 2 ee 33 VASCA Dd Sa cnm l rrwww n nw wwLn ZA 34 Terminals OMe PABX S usando par Sor Proh nem Pu mue Penh inem ieu aor Inh Re Pe each ache heb aes cn ar bee eee ee DR 34 Assignment of the RJ12 jack 4 24 doge dra Ru rx mde dg us aede dde us ee de d i o t d 35 Modules 5 6 4 244445 44504 6S ho SOS eRe Oboe RET EES eG See oe eee Oo 36 uan 4 ee eae ee eee ee eee eee Ee eee eee he eee tee e eestor E 36 Installation or ne moduleelmes M TL POTS zus cate 050082 u s e de te Set ee eyes 36 External POTS Connection a sirae a0 chu Redue e ecd a sede dede cede deduc SR deed aed deme oua 37 Functional eround aces au 5 Roc Re Re eS ee ee TR Re Rue Re E Re ee Re ee Re ee ee eS 37 Installation of the module elmeg M29 0 644445 2446 RE EEE LET REEL IR RC Se cR aa 37 Commissioning the phone part 5a o9 79 a sau di RR ara neh AR A DG e A De aes 38 Phonenuniber plate ca su asus 92939252 92 9 34 9m92945449mT305549 73292555 7 492155999 295322 38 Merit aptos ee ee ce ee testi tarios tiros tira 38 Deals amet pava epa va a atea de ee eto re de to ina ds nto ara een 38
76. g must be removed for this As fine 36 Modules overload protection is integrated into the elmeg M 1 POTS module function grounding must be connected The analog port can also be con nected via terminals a b5 a b6 to ports la and Ib External POTS Connection nc 6 9 DUE s ue 3 External connecting lead La 4 External connectinglead Lb MM s s 6 nc Ports La and Lb are electrically isolated from the PABX system circuit Functional ground As the elmeg M 1 POTS module is equipped with a functional ground connection there should be a ground line water line heating sys tem line or grounding circuit connection for the building wiring system near the installation location of the module This connection is re quired for use of the module POTS The connection to the PABX must be made with a connecting lead of at least 2 5 mm The function grounding connection can be plugged in to the module Both functional ground connections are connected together If you use terminal devices that are linked with the PABX system via USB or RS232 you must install the functional grounding as otherwise hum loops may be produced Installation of the module elmeg M 2 a b Fixing holes 2 Connector 3 Fixing holes 2 Oo o 1 2 o N Connection to the PABX system is made using the ribbon cable provided with the system The two analog subscribers are connected at jacks a b5 and a b6 on the PABX syst
77. ging or for remote access to the PABX system Charge Manager You can use the charge manager program for logging connection data for reading out or clearing call data records stored in the PABX and user specific counters The call data records that are read out can be evaluated using various sorting and filtering functions or exported for processing in other programs For example Sorting functions allow you to compile data records according to internal users project numbers or numbers that are di aled transferred The filtering functions can be used to display data records containing individual properties You can set these filtering functions to fit your specific needs Telephone Directory Manager The PABX system is equipped with an integrated telephone directory in which you can store up to 500 numbers with their associated na mes You can dial these speed dialing numbers with analog phones using the codes 000 499 The name for the entry in the telephone direc tory is not displayed on the phone You can access the PABX telephone directory with all phones connected with the system Entries are ad ded to the directory using the Telephone Directory Manager on the CD The import export function of the telephone directory manager al lows imported or exported data to be edited and processed in other programs ControlCenter The Control Center monitors the activities of the router for establishing and severing a connection It indicates for
78. hange these internal numbers as you require through configuration with the PC Your PABX supports the flash function for analog telephones Therefore never just briefly replace the handset or press the button in the cradle briefly with your hand as the PABX would take this as a flash signal instead of hanging up Configuration using a telephone Enter Start configuration at a telephone Various settings are protected by PIN1inthe PABXIn the default state this PIN 1 is setto 0000 After you begin configuration you can set the features for your system using the codes described here The telephone being used for programmeming can not be reached while the system is being configured You will hear the positive acknowledgement signal once you successfully conclude configuration for a setting You can then move on to con figure the next setting If you wait for more than 40 seconds between one entry and another the PABX will terminate configuration and you will hear the busy signal All input made up to that point which was concluded with a positive acknowledgement signal will be saved when you hang up the handset Saving is performed for 10 seconds after you hang up the handset During this period it is important that you do not begin a new configuration of the system and that power is not interrupted to the system The following procedure must be performed one time at the beginning of configuration
79. he servi Ack Continue call ce center signal You are then re connected with the service technician and can continue your call The service technician can then load data from your PABX and conduct the configuration based on your request and needs Theservice technician can not however view or edit your password but your system may be reset to its initial status 0000 however Theservice technician then loads the edited data back into your PABX and ends the data transfer This remote access link to the service center involves two connections that are charged to you Remote access with call to the dealer s service center Y ou call up the service center You are then connected with a service technician who explains the further procedure to you You then hang up the handset and initiate the remote access procedure as follows Huga F EI Lift up handset Number for the service center You will hear the internal music on hold once a connection to the service center has been established When the data have been transferred the service center will terminate the connection You hear the busy signal Replace the handset The connection is terminated immediately if you hang up the handset during an ongoing connection to the service center Enable the PABX for dial in by the service center You can enable your PABX for dial in by the service c
80. hese parameters if your existing network explicitly demands this Arbitrarily changed parameters may result in a complete loss of all network functions You can configure the following parameters Default TTL If you can not reach certain sites in the Internet a ping is answered with the message destination unreachable it may be meaningful to increase the TTL parameter default is 64 and specify that all PCs configured via DHCP to be re assigned configuration from the DHCP server or simply restart your PC DHCP lease time Thelease time is the time in seconds for which a LAN client receives an assigned IP address before that address is fetched and returned to the DHCP server address pool A LAN client can extend the lease time automatically Default gateway You should enter 0 0 0 0 place holder for the PABX system IP address as the default gateway if Internet access it to be provided via the PABX system Domain suffixes The parameters Domain Names and DNS Server should only be configured when you operated a DNS server within the LAN Netbios Name Servers The Netbios Nameserver parameter is used for the name definition for Windows PCs when you use a WINS server in the LAN This para meter should only be configured when you operate a WINS server in the LAN Time Servers The parameter Time Servers is used for announcing the IP address for the Time leasee when your PCs direct Windows XP Linux the N
81. ible only from within an external or internal connection Only one inquiry call is possible for each code If an internal number is already being used for System parked inquiry you must search for an unused internal number Only subscribers with at least an incoming receive only authorization can accept a call from the system parked inquiry loop of an external waiting on hold caller all other subscribers hear a busy signal Initiating a system parked inquiry G or 1519 6 E config Internal number Ack Replace signal handset Accepting a system parked inquiry Z F or Gana Lift up handset config Internal number Accepting a call 31 Installation Installation Installation of the PABX Before beginning the installation check the package to ensure that all items are included Contents PABX unit Plug in power supply unit 1 ISDN connection cable 3 meters USB connection cable 3 meters 1 set of operating instructions 1 drilling template 1 CD ROM for configuration drivers and software documentation in pdf format l enclosed package containing 3 dowels and 3 screws Installation sequence This section gives you step by step instructions on how to install your PABX It is important that you adhere to the installation sequence given here Selectan installation location that i
82. ignal handset The numbers stored in the PABX for direct calls are retained even when the direct call function is deactivated Deleting a direct dial in number HQBE 2 Lift up Direct dial in Ack Replace handset delete signal handset The stored direct dial in number is deleted Voice announcement You can use an analog port of your PABX for an intercom function by configuring this port for voice announcements This enables you make voice announcements for example into a waiting room via an internal telephone A voice announcement extension can be reached by internal extensions only 13 Making Calls 4 B e aa J ec Lift up Dial the internal number of the voice announ Voice announcement Terminate voice announcement handset cement extension Room monitoring Youcan monitor a room acoustically from a telephone in your PABX system or from an external telephone To do this the telephone in the room to be monitored must be enabled for room monitoring with the correct code and the handset removed from the holder or hands free calling must be activated If you hang up the handset of the phone in the room being monitored or if you deactivate hands free calling room monitoring is ended and the feature is deactivated again This feature can not be used in conjunction with inquiry
83. ine identification CLIP this alarm call will be displayed just like a normal external call CLIP If your analog telephone has been configured for calling line identi fication CLIP it will be called with this signal External call You are called by an external party External call back You are called automatically when the party you at tempted to call hangs up the handset for his her phone Externer Repeat call You initiate an inquiry call but replace the handset before dialing The first call that is on hold is signaled at your terminal device by call back for 3 minutes External call External call back external recall call with CLIP Time intervals of the signals in seconds
84. ing call signaling for analog terminal devices 2 2 2 Cocoon onen 22 Jl oe eee ee een er ee eee le ee FTD 22 Enabling Inhibiting a member s phone within a team lens 22 Switching team call day night assignments call distribution llle 23 Smiemasalcalmode orcas adonde aoe dd oa dd aos da dad pia ean a ds ca 23 Features without user action 4 lt a vo nm aan 5 ERA RAE AS A A dien 24 MS 3333244 x2243 243 29432 5292922294329253292 2592529292432 5292 252 3 23 24 Information from the ISDN network MWI eR Res 24 Automatic changeover of authorization for external calls 2 ooo o 24 SI ate e rs a ee re el en pe ge We ge re ee ea eg de 24 Protechon or dala INE V 25 Per e U ya a ans are a ee ee ee ee ee 25 El at er ee ee ee ee ee ee 29 2544 559 22259 554594524 92994 9559 26 me dee Da c wrwrrrrrrm 26 Conducting calls with several subscribers eere 27 A were ra A A A re ker se he 27 bites ge PD rrre 28 Coniectine EC 25 2542 2666p 08 eo eee ae EEEL CREE EEE ARAGE DAG ASRS Ee ER a ee 28 Broker ao ee EEE ee ee 29 Three pariy c nierence call 5 uus each e ear oe aar a aa eS eRe iri pt d 30 System parked WNQUILY diera viaria dre RO VER b Ur de PH GER do Ur e oa EC Ur e E e t i 30 Initiating a system parked inquiry 2 hh rens 31 Accepting a system parked inquiry a a a a a do
85. internal dial tone Ifyou hear the busy signal press the R key again to retrieve the call Dial the number ofthe party you wish to call You will hearthe ringing signal in your handset The party will be called The party being called lifts up the handset of his her phone J Conduct this internal call Tell your internal partner that you wish to transfer the call currently on hold to him her Replace the handset The other internal party can then continue with the call Connecting ECT During an ongoing call you have the option of accepting a further call or of initiating a second call yourself The first party is put on hold du ring the inquiry call You can then connect both parties with one another and you will be disconnected from that call 28 Features without user action In the Professional Configurator you can define for each subscriber separately whether an external party is to be put on hold in the PABX or in the exchange Transfer within the PABX The feature Hold in the PABX must be configured The two external callers will be connected via the PABX Your PABX is not available for other external calls while an external transferred call is in progress Transfer in the exchange The feature Hold in the exchange must be configured The two external callers will be connected in the exchange Your PABX remains fully available for two connections while the transferred ca
86. is used The PABX supports both these transmission types Ifyour network service provider has made this rate information display during calls available on your ISDN connecti on then the PABX terminal devices can display this information Call account charge limitation pocket money account A call charge account can be programmed for each internal user The charge rate amounts available to that particular user are defined in this account Ifthe user uses up his her allotted units he she can then only make internal calls If this limit is reached during an ongoing call the call can be completed The user can make external calls again when the number of units on his her account is increased or the counter is deleted Notes Please note that user s charge account must be activated and transmission ofthe rate information must be applied for at your network servi ce provider in order to utilize this feature If you make a call using a different provider which does not transfer the charge rate information the call account function will be ineffective Before you enter the amount for the call cost account you must clear the charge counter for the internal number of the account holder You can then set up the call account For configuration information using the telephone please refer to page 42 Least Cost Routing LCR Thebuilt in Least Cost Routing feature lets you make calls via an alternative carrier or service provider When this performance
87. l the performance features configured for the PABX system for one or all subscribers for example call forwarding completi on of call to busy subscriber and direct call gua or internal number or for all internal extensions Ack signal 42 Commissioning the phone part Configuration by the specialized dealer Remote access You can also have your PABX configured by the service center ata certified dealer s Call the service center get their advice and tell them how you wish to have your system configured The dealer s service center can then configure your PABX system remotely from their office Your dealer can provide you with the number for the service center You can then either set up a remote access link to the service center yourself or enable your PABX for dial in by the service center The dea ler s service center only has access to data on your PABX when the system is enables for remote access The following procedure describes remote access from analog terminal devices You call the service center from an analog telephone for example at connection 1 internal number 10 or from a telephone at connection 2 internal number 11 Youare connected with the service technician who then explains the further procedure to you When requested by the technician you push the Recall flash button You will hear the internal dial tone Ei 71912 B Call to service center Number for t
88. le activating inhibits at the exchange office Use ofthis feature must be enables for a user defined in configuration in the section Internal user on the tab Features If the fea ture Direct exchange line access is activated you will only be able to use the keypad function if you press the button first and then dial 0 after you lift the handset The keypad functions can only be used by terminal devices to which an MSN has been assigned during configuration and for which this fea ture has been applied for at the exchange Initiating the keypad function A 0 or ii e Lift up Dial line access digit Initiate keypad function Enter codes Replace handset handset Multifunctional device Ifan analog terminal device connection for the PABX has been configured as a Multi function port for multi function devices all calls will come in regardless of their service function With exchange line acquisition using a code the service IDs for analog telephony fax group 3 or ISDN telephony can be transmitted regardless of the configuration for the analog connection The service ID analog telephony is transmitted when you dial a 0 15 Making Calls Example Youare unable to reach a fax machine of group 3 that is operated with the service ID at a remote ISDN PABX system By dialing the appro priate code your PABX transmits the service ID fax group 3 The remote PABX sy
89. lectrician to prevent any risks of personal or material injury da mage Where at all possible provide a separate power circuit for the 230 V connection of your PABX system This protects your PABX from short circuits that may occur in other in house equipment Werecommend installing an overload protection to protect your PABX against surge that can sometimes occur du ring thunderstorms For further information please contact your local electrician Safety notes To prevent mutual interference do not install your PABX system in the immediate vicinity of electronic devices such as stereo equipment electronic office equipment or microwave units Avoid installing your PABX near sources of excessive heat e g radiators or in rooms with excessive humidity The ambient temperature at the location where the system is operated must be between 5 to 40 C Supported Features The following ISDN features are supported by the PABX system at the exchange of the network service provider some of these may have to be applied for at your service provider HOLD Hold Broker s call ECT Call switching 3PTY Three party conference call CD Call deflection forwarding of calls PR Partial Rerouting Individual call forwarding for terminals at a Point to point connection e CCLIP LIR Activation Deactivation of caller ID to party being called COLP COLR Activation Deactivation of called party ID to caller AOCD Transmission of charge
90. ll forwarding internal Follow me A EB s 2 A Lift up Internal number whose Ack Replace handset handset calls are to be forwarded signal Call will then be forwarded to the specified telephone Deactivating Follow me internal or external Follow me A En s E Lift up Internal number for which Ack Replace handset handset call forwarding is to be can signal celed Setting up deactivatin call forwarding from an external location external Follow me For the weekend you have rerouted the fax number of your office to your private fax machine at home Let s say you re on the way to the office which takes around 30 minutes and would now like to also receive fax messages that are addressed to your office You then cancel the Follow me external function at home and when you arrive at the office your fax messages will be waiting on you ex actly where you need them You can use this function to configure or cancel call forwarding to any destinations 17 Monitoring costs To configure call forwarding dial from an external location the multiple subscriber number MSN to which to the Service number inter nal virtual subscriber has been assigned In the initial state the number 55 is entered as the service number Remote access must be enabled during configuration The PABX uses the PIN to check the authorization for
91. ll is in progress You can only utilize this function if the feature ECT has been activated for your ISDN connection Ask your network service provider for details Connecting J Youare conducting a call with party 1 A further callissignaled for example by call waiting EIE Dialthis code Party 2answers you can speak with Party 2 and Party 1 is puton hold DIEI You would like to connect the two parties with one another Dial this code The two parties are then connected The charges for the connection are billed to the party who established the connection Broker s call The broker s call feature allows you to switch back and forth between internal or external callers The party that is on hold will hear the music on hold when programmed With analog telephones you can switch between two callers You can terminate each specific call During sys tem configuration you can define whether the callers are to be put on hold in your PABX or in the exchange You are conducting a call and wish to speak to a further party without the first caller being able to hear your conversation with the second caller Ll Press the R key You will hear the internal dial tone Ifyou wish to speak to an external party dial first Dial the number of the party you wish to call You will hear the ringing signal in your handset The party will be called The party being called lifts up the handset of his her phone
92. lready configured Access data Number You can set the intervals between the attempts using the parameter Time between attempts in the configuration item Network Internet You can set the number of attempts and the interval between these attempts separately for each ISP that has been configured After that the PABX system will use the next ISP configured in the list for attempting to set up a connection Ifthe connection is disrupted and an attempt is to be made later to re establish the connection this cycleis restarted beginning with the first entry in the list 52 Description of the router functions Firewall When you use NAT the PCs connected to the PABX are well protected against attacks from the Internet If you wish to have additional security you can also use the integrated package Filter Firewall A firewall acts as a logical wall for data packets between the Internet and the LAN which has holes for certain packets firewall rules also known as filters allowing these packets to pass through the wall In the initial status the firewall is configured such that all data can pass through that are sent in the direction of the Internet An exception to this rule is the Netbios filter This filter prevents the forwarding of Netbios name queries from Wind ows PCs to the Internet As the names ofthe Windows PCs within the LAN are not known in the Internet it is not mea ningful to establish an Internet connection for
93. mes used in this documentation may be protected by trademarks ndice ndice PABA DESCHPUION 5 daa e SD CB oed Re IR eie CA CU c d d 6 d are ine d 1 LOSSOLPOWEE ou ma na re ee E A E E E er Er ee ee ee nee l AT 1 A A RATE ERA AAA 1 Important notes for using the PABX system 2 hm hh 1 Supported Features a ake ace ok den ee ode Se o we de ak ae De c Ede Wolle ee eee woe d 2 Display LEDS an au na na 2 3 8 9 cee eA UR 1D ee es ee eee Ma AAA 3 SVMUOIS opuso anar radicadas 4 ACOUSHC SICMAIS andre OA 5 EN ee a en eae eee 6 Makino Calls 446056464 Bene ae are GA AE 7 Direet exchange ine access ox bes pora oe ee A Ee Ban Bd rin A AAA Beide RR M AAA 7 C eee sees eee ee eae ee este be oes Se eae ee oo 7 Call pick up from answering machine ou 0 00 0 0000 ee EN ee ak aa een OY abe dae nen 7 Makin imiterm al Calls s sesenta EA 8 PUNOUNCEMCNL e es eee e e ea AE A A a OA A 8 Making outside calls s ss rectionat sa RRE aa 9 Making outside calls at automatic exchange line access ooo 9 Making external calls with prefix code 5044644 ORE EO HER Y o EONS EG REN E ES PS 9 Trunk group routing discrimination 2 hh hs 10 Call Wate gc ae ie ooo ea aca AAA AAA E 10 Automatic completion Or call zu or wed aede de RO ee ds diet baud ee a 10 Automatic completion of calls on no reply onen 10 Calling severa stelephonesdteadmitalb erosiones PEU R3 3p 2o 3L 31 3p Puede REX bes se 11 Defining Your Own Number f
94. n and you will hear the internal dial tone Pus BER D J Lift up Dial internal extension number Subscriber Conversation handset is called Announcement Would you like to call your co workers to a meeting or invite your family out to eat You could call each separate person to do this or you can usethe message function With this function you need to make only one call to reach all ofthe telephones that are authorized for messa ges without the called parties having to lift up the handsets of their phones You can enable or inhibit the message function for each internal user see page 8 A notice signal is issued at the beginning of the message Refer to the operating instructions for your telephones whether the phones support the message feature Making an announcement 151410 y E Lift up Internal or Ack Announcement handset Team Call number signal Enabling inhibiting announcements You can enable or inhibit the sending of messages to your telephone If you have disabled messages being sent to your phone the caller that is attempting to send a message to you will hear the busy signal Enabling Inhibiting announcements at telephones EJ E Hol Lift up Enable announcements Ack Replace handset Inhibit announcements signal handset Making Call
95. ndicates the status activities on the USB port Not lit The USB port of the PABX system is not ready for operation at the connected PC not logged in or not recognized or when the PC USB port is in the suspended mode Green lit The USB port of the PABX system is ready for operation at the connected PC USB driver ac tive PC applications that run via the USB connection can be started Green flickering Data is being exchanged via the USB port e g CAPI application programs CTI applications or new software download into PABX system New firmware not properly identified by the PABX Please repeat the operation All LEDs flashing New firmware being downloaded into the PABX Do not remove the plug in power supply unit for the PABX system during this phase as it can result in data being lost in the PABX Display LEDs Symbols Please note different terminal devices will not necessarily have the same dial tones ringing signals or procedures for use Symbols used A Lift up the handset activate hands free calling or start initializing selection J This symbol indicates the call status e Replace the handset of your phone in the carriage or the telephone is idle en Indicates signaling at a terminal device for example your phone rings You can dial the desired number N 0 Dial a specified code number or character 0 9 Dial a code or a charact
96. network from an external location and then via the local network access the Internet Access from an external location is also possible via an ISDN connection External access is provided with user name and password protection If the call is made from an external location only the phone number can also be monitored as an added protection feature Access can be enabled for up to 8 users A Windows enable access to computer files or printers and Internet enable can also be configured for each user Note that this access portal is not protected by a firewall A PC that dials into the local network via RAS is automatically assigned an IP address by the integrated DHCP server 54 Appendix Troubleshooting Appendix Notevery faultor malfunction is an actual PABX system error Check your installation configuration with the aid ofthe following section Fault Description Possible Cause Fault Remedy No dial tone after lifting handset PABX not connected to power supply properly Check 230 V AC outlet for example by plugging in a lamp Plug in power supply unit power plug not plugged in properly Check connection between PABX and 230 V AC outlet Terminal device defective Replace terminal device Check terminal device at other connection Telephone connection faulted Faulty installation Check PABX jack connections PABX settings faulted Ambiguous programming of PABX system Unplug and plug
97. or analog connections Two analog ports are routed out via a common RJA5 jack Assignment of internal phone numbers is freely configurable between 00 99 Calling using analog terminal devices should be conducted using the DTMF method and these devices should be equipped with a Flash key Analog terminal devices that use pulse dialing can not be used for functions or codes All terminal devices connected to the system must be TC Terminals Guideline or R amp TTE Guideline approved The PABX system also provides all of the functions necessary for high speed Internet access for a single PC or for complete LANs via ISDN Here the firewall integrated into the PABX system together with the NAT network address translation function provides the neces sary security the functions DHCP server and DNS proxy ensure that the scope of configuration both for your PABX system and your PC is kept to a minimum Internet access for all of the PCs connected to the PABX system is provided via one single connection SUA single user account only one set of access data is required from your Internet service providers ISP Loss of power The PABX system is not operable on loss of power 230 V mains voltage Cleaning Youcan clean your PABX without any difficulties Use a slightly moistened cloth or an anti static cloth for this Do not useany solvents Ne ver use a dry cloth electrostatic charges could damage the electronics in the system Always ens
98. or each subscriber There are three different authorization levels Subscriber is not authorized to dial numbers listed in the telephone directory Subscriber may dial only those telephone directory listings that match his or her specified call authorization Subscriber may dial all telephone directory listings An analog subscriber with no telephone directory authorization hears the busy signal Configuration of the telephone directory is performed using the telephone directory program on the WIN Tools CD ROM You can create or edit telephone directory entries using this software When you download new firmware versions for your PABX system all ofthe telephone directory data is deleted The refore save all of your telephone directory data to your PC prior to loading new firmware 12 Making Calls Reading loading the telephone directory The contents ofthe telephone directory can be exported and also loaded via a connected PC USB ISDN connection You can have the ser vice center export the directory of your PABX ina remote access link and then upload it again when the firmware download is completed Speed dialing from the telephone directory Every number in the PABX telephone directory is assigned to a speed dialing index 000 299 You can dial this speed dialing index in place of the long number The speed dialing memory is integrated into the PABX telephone directory Observe the information provided in PC configuration
99. or the Next Call Coon ee 11 Noting am external ISDN Connection ss zu us shame Yes oye wes Sosa Eo go oue So ee gd ure Se a Es 12 Speed dialing from the telephone directory iu sss oe o Knien 12 Direct PCT 13 VOICE ANNOUNCEMIENL 64 boa 564 be en ae A DEA EES Came ES 13 ROOM MONO Cr 14 Room monitoring of external telephone directory ee 14 Tracing Malicious call identification ee eee 15 Allocating Project Numbers gt u 2 gos des aus Euh fe Hae A GH EE a Rh a Sb Reg SS Rob dep a Ee Ce SA 15 Keypad TuncHon Net Girects 6 24464 5 aa naechsten 15 Multinacional devido Dr PTT 15 Never Out OF Tonci xus ab ho anana eb 9 9 993 6 9 9 93 arder 16 clima rin en Gao eth nor raro RR RRA ARRE AAA 16 Deactivating call forwarding ouaaa hh hh rs 17 Follow me programming a call forwarding from another telephone llle 17 MOn ONE COSUS mdd 90716 eae nee As ee oe o VIC eee 18 Call data records cs oop a ee ae V dol Radeon ee ae A ene Ee ne o die 18 Call account charge limitation pocket money account CC nummer 19 eatem t AAA eee ee EG Oe eH Eee Ne Hee ne HE Ree wo ee eee Bo oe 19 LCR Professional features hh hs hh rs 20 Activating the LCR procedure 21 Deactivating the LER procedure Lo 29s sos Eus a Pss Pu arar has 6 5 RUPEE Rs EHE Ge a EUR Be 21 Infos dial AUS PPP 21 ndice FABA Setlinos 242259369 2 0 5 0 64 6 9 365 308 SEES SO Fx ee EO rta bar 22 Activating and deactivat
100. r 43 Configuration using a telephone 40 Configuration withaPC o o o oo o 48 Controll charge 4 4 4 3b 44 oe 4 88 18 Costs for Internet connections 53 D Data link protection 2 2 2 aaa 25 Declaration of conformity aaaea 2 Default gateway soy ho ok xcv Boe Re Ret e 50 Default setting oana 38 for a subscriber s bd ko Go un o eo Go RR ERR 42 forallsubscribers llle 42 Default settings con DM c pr 42 Description of the router functions 49 DOVICCIW DO Laneros oe bees oe ee qe E d oe 9 DHCP leasetime 000000000 50 TITLE GER PHCP SONES a eat an ok are dedic E dod 50 Dialranges oo oo onen 26 Dial in into the LAN 00 54 Inr C 34 Dialing method 2 2 222 onen 57 Direct Ol Nk 2 4 aa Ae aud s Qe eq eR I 13 Direct exchange line access o ooo 9 Discontinuing an Internet connection 52 Dipli acu sen nee ote UE een ao UE ce dna Be 3 UI SOSTUVO x d a ura eR CR ars RAR EA CR AR 50 Domain Suffixes 2 0 2 llle 50 Download Manager 2 22 22 nee 45 Drivers on the CDROM 46 E ECT Call switching 2 a 9o eo RR es 28 Emergenoycalls Cocoon 25 Emergency numbers 2 2 2 2 22220 24 Enable inhibit call waiting for a further call 10 Exchange authorization 9 Externalcal se gan season sense eng 6 External call back
101. r the module Q1 gt Q2 N l External analog connection for the module POTS Module installation The modules have already been taken into account for the PABX system Ifa module is installed prior to initial commissioning the numbers are automatically assigned to the connections Verschiedene Modules k nnen f r die TK Anlagen genutzt werden You should first make a backup copy of all pabx data and then reset the system to default state code 999 Switch the system off then mount the modules Restart the system Disconnect the PABX from all analog door terminal and ISDN connections Attention You may be electrostatically charged To ensure that you have no electrostatic charge touch a conducting object connected to ground e g wa ter pipe before you open the PABX system Please observe that only one module can be inserted into each available PABX slot Slot 2 Module elmeg M 1 POTS or module elmeg M 2 a b Installation of the module elmeg M 1 POTS Fixing holes Od POTS Modul enterprise communications d Connector Fixing holes External POTS Connection Functional ground plug ON Q1 Ha Oo NO l Anschlussstecker f r die Funktionserde Connection to the PABX system is made using the ribbon cable provided with the system The external analog port and connection of the functional ground is made using the ports on the module The marked cut out areas in the PABX housin
102. red for accessing the Internet Before installing the new drivers be sure to remove any existing CAPI drivers in your system such as the drivers for an installed ISDN card as Windows only supports one installed CAPI Refer to the operating instructions for the device concerned or for the operating system for details on removing drivers You can also use other programs that access the CAPI drivers for the PABX system Refer to the operating instructions for the software pa ckages concerned for detailed information In some special circumstances it may be necessary to also physically remove the ISDN card from the PC in addition to removing the drivers TAPI driver Telephony Application Programming Interface Interfacing to programs that provide computer aided telephony For g Windows dialing assistant Special drivers must be installed if you wish to use the configuration software via the USB port of your PABX Installing the Programs from the CD ROM PC requirements IBM or 100 compatible PC Pentium or comparable processor min 233 MHz clock rate min 64 MB RAM VGA graphics adapter approx 65 000 colors a resolution ofat least 1024x768 pixels CDROM drive 47 Configuration with a PC Free USB port Windows 98 ME XP 2000 operating system Min 130 MB free hard disk space for installation Installation instructions Start up your PC nsert the CD ROM supplied with the system in the CD ROM driv
103. ree party conference call 11H Returning to Broker s call Call waiting FIF Accepting a waiting call The call put on hold remains 2 7 2 Accepting a waiting call The call put on hold is terminated J BI DJ Refusing a waiting call 63 Brief description of functions Announcement Bgas Call modes EJEJE AEEE Call modes for teams EEE EME EJEJEJES EJEJEJES 0 0 0 J lt 0 0 0 J lt y em a s y em Call forwarding m Lan EX JE a s e Hoar e EE J lt ELDE J lt ELDB J lt EIE J lt Follow me no Len 1614 EI J lt 1614 EI J lt Room monitoring KAJE a s Inhibiting calls EXEIEATH 517 14 E3EIEAFI EIEIEADI Tracing J a s y em y em J lt e KHa e Project numbers no SEID EI ooo wa EEE
104. ree party conference call in the PABX with external or internal caller Both B channels of the ISDN connection are used when making a three party conference call with two external parties You can also include a caller from call waiting or on hold in an ongoing call Initiate a three party conference call J Youare conducting a call with one party and wish to include a further party in the call Ll Press the R key You will hear the internal dial tone Ifyou wish to speakto an external party dial first Dial the number ofthe party you wish to call You will heartheringing signal in your handset The party will be called The party being called lifts up the handset of his her phone J You wouldliketo includethis party in the first call NE Dial this code T Conduct your three party conference call You would now like to exclude the party that you first brought into the conference call from further conversation This caller then remains on hold in an inquiry call RI2 Dial this code J You can then continue your call with the second party The first party is on hold The conference is ended when you hang up your handset A party included in the conference call can hang up at any time and the party which initiated the call can then continue the conference with the remaining callers System parked inquiry Youaretalkingon the telephone and would like to route this
105. ring this PIN 2 In the initial state this PIN 2 is set to FJ YM WWW To ensure adequate security you must change this 6 digit PIN 2 and enable remote access to the PABX if you wish to use this feature You are at an external telephone Lift up the handset of the phone from which you wish to conduct room monitoring and dial the MSN or direct dial in number to which the service number for the PABX is assigned If remote access has been enabled and is possible at this time you will hear the special dial tone of your PABX Set your phone to tone dialing or use a DTMF manual transmitter ooo ooo BE as BH os Enter PIN 2 Ack Dial the number of the telephone Ack Room monitoring is activated signal to be used for room monitoring signal To end room monitoring hang up the handset of the external telephone 14 Making Calls Tracing Malicious call identification You must apply for this feature to your service provider You will then be informed of further procedures there If you dial the appropriate code during a call or after the caller has ended a call you will hear the busy signal from the exchange the caller s number is saved at the exchange Attention Only hang upthe handsetafter you have entered the code for tracing the caller and hear the positive acknowledgement signal ES ENE Ongoing call or caller Ack Replace hangs up signal handset
106. rnet Service Provider provides you with an entrance portal to the Internet A distinction is made between ISPs with whom you ha ve a contract for example T Online and Internet by call providers that bill you through your phone bill for example Freenet The type of access is independent of the tariff charges this can be based on actual time volume or be a flat rate You can set up a connection to the Internet with your PABX system as follows Dial up connections via ISDN using PPP protocol with one or two ISDN B channels i e at 64 kBit s or 128 kBit s These types of connections require access data with the number to be dialed the user name and password and in some cases other information such as the IP address of the name server and any information about the data com pression method that is used VJH Internet by Call The Professional Configurator ofthe PABX system contains a list of Internet by call ISPs from which you can select a provider The advanta ge here isthat you can set up an Internet connection immediately without first having to agree to a contract The requisite access data are al ready contained in the configuration software for the Internet by call ISPs that are listed You can change this configuration when you de cide to conclude a contract with a provider for example at present required for all DSL providers 51 Description of the router functions Fallback configuration for several ISPs Interne
107. rt passive bus max length of 120 meters symmetrical 60 mA at 25 ohms 0 4 mm wire diameter 200 m 0 6 mm wire diameter 350 m Multi frequency calling method Pulse dialing limited function 40 ms and 100 ms 90 ms U eff appr 35 V 50 Hz 8 100ms bis 1000ms in 100ms Schritten default state 200ms approx 3 meters Self powered terminal Full Speed Technical specifications 57 Z INDEX TITLE GER Indice remissivo A Acknowledgement 2 2 2 ooo o oo 5 Acoustic signals o o ooo ooo o 5 Activating the LCR procedure 21 Adobe Acrobat Reader 2 2 2 2 o 46 Allocating project numbers 15 Analog connections 2 2 o oo oo 34 Analog devices icum ari m bees x PS eee ap iudi 1 ANNOU y lt a or 8 Answering machine ooo ooo 7 ACA CO O use soe kee Rob E we Ro RU nee 40 Automatic changeover of authorization for external calls 24 Automatic completion of call aj A atadas 10 OO DNS lw ERE ueERSSSRTeTSUS EAT 10 OBCHO BHSWEP arar roer 10 SIU ee eg ee eh 10 B Block dialing Austria 2 2 222222000 21 Brief description of functions 63 Broker call uns cue worm serena 29 Busy on busy for team call assignments day and night 22 DUSV TONG C 5 C Calendar lt 2 ands eat deactaestdectaastsas 24 Call account PPP 19 Callallocation ss cua ae iesu eoar PERS PS 22 Call assignment
108. s Making outside calls You PABX is equipped with an external ISDN connection and optionally with an external analog port POTS module You can set up two external connections via the two B channels for this ISDN port and one external connection via the external analog port These connections may also be to two different parties simultaneously For example you can call an external business partner while simultaneously transfer ring data from your PC to a different business partner When you initiate an external call via your PABX the system automatically transmits your number and the service ID for the terminal device such as phone or fax This ensures that only a terminal having the sameID code is called at the subscriber being called phone calls phone fax group 4 calls fax group 4 Ifa terminal connection is configured for a multi functional device in the PABX external calls are signaled with the ID Analog telephony ISDN telephony and Fax device at the terminal device Here when you initiate an external call the service ID code Analog telephony is transmitted It is not necessarily required that all telephones terminal devices be available for making calls throughout the world It is sometimes even more advantageous when some telephones are authorized for local calls only phone bills also more transparent The exchange authorization function exists to control and monitor this An individual authorization for outgoing
109. sa maximum of 1 5 meters away from a 230 V AC outlet and the network termi nation ISDN connection of the service provider To prevent mutual interference do not install your PABX system in the immediate vicinity of electronic devices such as stereo equipment electronic office equipment or microwave units Avoid installing your PABX near sources of excessive heat e g radiators or in rooms with excessive humidity Theambient temperature must be between 5 and 40 C Having identified the appropriate location place the drilling template on the selected mounting location and ensure that itis perfectly perpendicular Take care to keep the spaces as specified on the drilling template Markthe drilling points on the wall using the drilling template Ensure that all the contact surfaces have firm contact with the wall Ensure that there are no power lines cables etc located at or under the marked drilling holes Drillthethree mounting holes at the marked positions When using anchoring studs use a 6 mm masonry drill to drill the holes and put in the dowels Screw two ofthe screws into the two top dowels in the wall such that there is a gap of about 5 mm between the head of the screw and the wall Attention You may be electrostatically charged To ensure that you have no electrostatic charge touch a conducting object connected to ground e g water pipe before you open the PABX system 32 Installation of the PABX y Op
110. signal Accepting a call Three party conference call for further information You can also accepta waiting call by hanging up the handset and ending the first call When then lift up the handset again you will be connec ted with the caller who was previously waiting Transfer calls Transferring calls internally without advance notice Youcan transfer calls when you dial the number ofthe internal party and then hang up the handset The internal party is then called and can take the call when he she lifts the handset J Youare conducting an external call Ll Press the R key You will hear the internal dial tone Dial the number of the internal party to whom you wish to transfer the call You will hear the ringing signal in your handset The party will be called Ifyou hear the busy signal press the R key again to retrieve the call that is on hold Replace the handset The party will be called The party being called lifts up the handset and conducts the external call If the called party does not lift up his her handset you will be called back at your telephone after appr 30 seconds J lt Transferring calls with advance notice You wish to transfer an internal or external call to another internal party and speak with that party beforehand J You are conducting an internal or external call You wish to transfer the call to another party Ll Press the R key You will hear the
111. stem recognizes the service and connects you to the fax machine You would like to make an external connection to a certain service BUR E BER o Lift up Fax group 3 Dial external number handset Never Out of Touch Call forwarding Using the function Call forwarding the PABX provides you with a means for remaining accessible even if you leave your desk or phone Thisis achieved by the system automatically forwarding calls to another internal or external number During PC configuration for the PABX you can specify for each internal extension whether this feature is to be executed within your PABX system or in the exchange Call forwarding by the PABX The PABX connects the calling party with the internal or external subscriber that you have specified The B channel ofthe ISDN connection is used for an external call depending on your particular configuration Call forwarding can also be made to a team number Call forwarding in the exchange You can use this option at the network service provider if you have activated these services for your connection Con tact your network service provider for more information Theexchange connects calling parties with the external number that you have specified Internal call forwarding is activated by the PABX within the PABX Atapoint to multipoint connection all calls are forwarded for the MSN that is called Other terminal devices of
112. t always works Youcanconfigure more than one IPS in your PABX system Youareusinga provider that is not always available some Internet by call providers have very reasonable rates but their access nodes are overloaded due to heavy traffic during peak times Here you can simply configure several In ternet by call providers The PABX system will automatically attempt to set up a connection with one ofthe configured ISPs You can easily change the order ofthe ISPs with which the Internet connection is to be set up Fallback order down up You can also set the number of attempts and intervals between these attempts at setting up an Internet connection for each ISP that has been configured When the waiting period between the attempts expires and when the configured number of actual attempts is reached and no connection has been established the next ISP in the list is selected Connection to the Internet is always set up automatically by the PABX system when a data packet is to be sent to the Internet This occurs au tomatically when you enter http www elmeg de in your browser for example Billing of the costs is made through the telephone bill from your network provider Discontinuing an Internet connection Clickonthe symbol for the ControlCenter in the task bar and select Terminate connection to provider Afterasettime which can be defined during which there is no data traffic to the Internet the connection is t
113. terminals External numbers are restricted by the dial range feature Check the settings for call control in the PC configuration for the PABX Room inquiry not possi ble during an external call The telephone s flash key is not properly configured Check the setting of your telephone s flash key Flash key flash interval 80 120 ms Attention Inquiry calls are not possible with pulse dialing telephones If the PABX is connected at the USB port of the PC and recognized by the PC the USB LED on the PABX will light up If not the USB ports of the PC are not activated faulty or the drivers for the PABX are not installed The same causes and remedies are possible as described for the previous problems no internal external connections possible No connections can be established via the PABX s USB port The USB ports ofthe PC are not activated or are defective In the system control panel folder System Device manager check whether the USB ports of your PC have been activated PABX drivers not properly loaded In the system control panel folder System Device manager check whether the PABX has been in stalled correctly A question mark in front of the entry for the PABX indicates incorrectly installed loa ded drivers Plug the USB connector for the PABX system back into the PC or restart your PC 55 Fault Description Possible Cause Fault Reme
114. the PABX to which the same MSN has been assigned are not called partial rerouting If call forwarding has been configured but is not carried out by the exchange because this feature was not applied for calls will automatically be forwarded by the PABX There are three different variants of call forwarding Call forwarding immediately The callis forwarded immediately to the defined number Callforwarding on no answer Der Call wird after 15 Seconds abh ngig of der Setting in the PABX or der Vermitt lungsstelle weitergeschaltet Partial Rerouting Callforwarding on busy The callis forwarded only ifthe destination telephone is busy Ongoing call forwarding calls also be overwritten by a new call forwarding Other call forwarding variants may also be activated simultaneously For example Call forwarding per time zur Call number 12345 und Call forwarding at Besetzt zur Call number 45677 Activating call forwarding Using this procedure all calls will be forwarded to the MSN to which the terminal device initiating the function is assigned even if several terminal devices are assigned to this MSN 16 Making Calls The PABX recognizes automatically by the length of the number whether call forwarding is to be made to an internal or external subscriber This is why the destination number for call forwarding to an external subscriber is always in put without the line access digit LAD ON
115. the LAN F r Ihr Network wird Ihnen ein Programm TAPI in the LAN mitgeliefert This software can be installed on any PC in the network This gi ves you the possibility of running your TAPI application from a central location via an USD interface i e the PABX system Please note that software used for the TAPI application may require certain license agreements with the software manufacturer The program TAPI in LAN does not require a license to run CAPI in LAN The package includes a program called CAPI for LANs for use in your network This software can be installed on any PC in the network This gives you the possibility of running your CAPI application from a central location via an USB interface i e the PABX system Please no te that software used for the CAPI application may require certain license agreements with the software manufacturer The program CAPI in LAN does not require a license to run Installation instruction for Windows 98 If you have Windows 98 installed on your PC you must observe the following installation instructions for the USB driver Keep the original Microsoft Windows 98 CD handy Initial Installation Connect your PC to the USB port of the PABX system via the USB cable and switch on both devices Insert the elmeg CD supplied with the system The Windows 98 hardware assistant is then started Installing the driver A Composite USB device is then recognized Click Next Select
116. the busy signal hang up the handset and then lift it up again You will then hear again the internal dial tone You will hear this signal when the called external or internal extension is busy Positive acknowledgement signal mixed tone 421Hz und 320 Hz The positive acknowledgement signal indicates that your input has been accepted Negative acknowledgement signal mixed tone 421 Hz and 320 Hz Il Il Internal ringing signal 421 Hz Special dial tone 421 Hz and 316 Hz mixed
117. um both for the PABX system and for your PCs Internet access for all of the PCs connected to the PABX system is provided via one single connection SUA single user account only one set of access data is required from your Internet service providers ISP You can configure more than one ISP System Requirements for Windows System requirements BM or 10096 compatible PC Pentium or comparable processor min 233 MHz clock rate min 64 MB RAM VGA graphics adapter approx 65 000 colors a resolution ofat least 1024x800 pixels CDROM drive Free USB port Windows 98 ME XP 2000 operating system Min 130 MB free hard disk space for installation Initial Commissioning and Minimum Configuration You can connect a PC to the PABX system via USB Once you have linked your PC to the PABX system you must select an ISP and where required And before you know it you re surfing the In ternet Connecting a PC via USB At present only Microsoft Windows operating systems are supported for connection of a PC to the PABX system via the USB port Connect your PC to the PABX system using the USB cable supplied with the PABX system When both devices PABX and PC are switched on the PC will recognize the linked PABX system and installation of a device driver is then started Then just follow the instructions shown on the screen When you have successfully completed the connection and configuration the LED marked USB on th
118. ure however that no moisture penetrates into your PABX as this could result is damage to the PABX Safety notes Important notes for using the PABX system Unauthorized opening ofthe PABX and improper repairs may result in risk of injury for the user Attention Unplug the 230 V AC plug in power supply before removing the enclosure cover ofthe PABX and working on the cable terminal bay Replace the top on the PABX before plugging the power connector back in Plug the plug in power supply unit into the 230 V socket so that the connecting cord to the PABX system points downward Donotexposethe inside ofthe PABX or the plug in power supply to any liquids This would pose a risk of electrical shock and can also destroy the devices Youshould not connect or disconnect any lines during thunderstorms Onlyterminals with SELV and or which comply with ETS 300047 may be connected to the PABX system This regu lation is fulfilled when approved terminal devices are used as intended The distance between the plug in power supply unit and the PABX and to the ISDN connection should not exceed 1 5 meters so that standard connecting lines can be used The PABX is operated with 230 V AC using the plug in power supply unit Please ensure that the electrical outlet grounding outlet for the PABX and for additional devices where required is installed such that it is freely accessi ble at all times and that it is installed by a qualified e
119. us ae 1 57 Pulse dialing method 22 222 200 1 57 R SS 34 DAS rara ee eee eee ra ee 54 Reading loading the telephone directory 13 Real a nd Be od oy eo bo 4922429 953 6 Regional numbers 20 00000 26 Remole ACCESS e ss use aan ema a aa 42 45 o T 42 for a subscriber s settings sn 42 for all settings and subscribers 42 Resetting settings to initial state 42 Resetting the PABX o o o oo oooo 42 Restricted Humbeis s e saa 2 8240 80 E eR 26 Riningsigndld llle 5 Roommonitoring o 14 Authorization privileges for room monitoring from external location llle 42 Routing discrimination o 10 S le 010 EEE 1 2 SELVICENUMIDED i 24h 4 ana Hee ey SP OPES ae nn 38 Setting the date and the time 42 Setting up cost monitoring 41 Jn ye due Wm rar dera rare dera sae dee 36 SMS short Messages o o ooo oo 24 Special dial tone o oo oo 5 SU A den Rd IMEEM ee ES 13 Switching call modes 2 2 2220 23 Switching call modes for teams 23 TITLE GER S000 S scc due sup Rc Pav qao 239 dd ud System parked inquiry 2 22 222 System Requirements s ssa sae roam aaaea T Talk to two parties alternately 22 222 TAPI driver DUSY on DUSY se au us none era e
120. ww elmeg de Web site Please note that all filters that are generated with the Filter Wizard are based on packets being discarded with the exception of those for which an appropriate rule exists The more filters you configure for the PABX system the more computing time is required for processing of these filters This could slightly reduce the maximum achievable data throughput rate for the PABX system in some cases Information on manual configuration of firewall filter rules is given in the online Help function and in the documentation located on the CD Costs for Internet Connections The PABX can store up to 500 call data records This data is not lost in the event of a loss of power 53 Description of the router functions The PABX system also generates a call date record for connections made by the router The call data records contain detailed information about the call For example Date and time duration ofthe call number of the called party number of the calling party type of connection communication costs and possible project numbers Please note that only the network service provider is authorized for binding connection call cost logging You should use a virus scanner on all LAN clients to protect your personal data Use of this type of software is indis pensable for safeguarding personal data Dial in into the LAN RAS Using the Remote Access Server RAS a field representative for example can call into the local

elmeg T240 Operating Instructions - V-Data

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