Aperio Online Mechanical Installation Manual - Ruko e-shop
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1. Change EAC Address Je Flavor RS485 Multiple Lock Aperio protocol Change Physical Location Name Switch to Customer Mode I x Jer Version 125 23 Office A USB radio dongle COM 7 18 Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online Step 6 Testing After Configuration Follow these steps to test that the installation and first configuration of each communication hub and lock has been performed correctly and that the hardware is working 1 Check that the communication hub LED has a steady green light if connected to an EAC This indicates that the installation and configuration have been performed correctly Online emm Green 2 Hold a credential that is invalid in the EAC system in front of the lock Result Access is denied and the lock LED flashes red once Access denied su One red flash EAC online 1 second 3 Hold a credential that is valid in the EAC system in front of the lock Result Access is granted and the lock LED flashes green once u Access granted Add One green flash EAC offline or online e 1 second See section 4 LED Indications on page 20 for details on the LED indications for communication hub and lock Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 19 Aperio 9 Online 4 LED Indications Communication Hub LED Indications The co2. Leave all pages without changes by clicking Next 14 Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online 11 On the Device Update page check that the summary of the configuration tasks that will be sent to the lock correct Device Update The configuration is ready to be transmitted You might need to show a card to the lock or engage the sensor Click Next to transmit the configuration The following updates will be transmitted to the Aperio Lock sensor Security mode Security mode Customer Made Time and date Current system time Override credentials Admin MIFARE Classic 25A78FA4 Enable DIP Switch 12 Click Save configuration to facilitate further lock configurations for other hubs locks using the same communication hub Unselect Enable DIP switch enter a configuration name and click OK Save configuration to local storage Select the configurations in the table below that you want to save Then choose a name forthe setting and click OK to save Configuration name Default configuration r Include Configurations I7 Override credentials Security mode Time and date Enable DIP switch 13 Click Next in the wizard main window to download the configuration to the lock and communication hub Aperio Online Quick Installation Guide Documen
3. P Please wait Quick scan Scan Refresh Connect Disc Result All communication hubs within reach of the USB radio dongle of your computer are displayed in the scan result table Select the communication hub s to retrieve information from Checkthe boxes for each Communication Hub and press Show details to retrieve information To select all selectthe checkbox in the title row or press Ctrl A or Ctrl UHF Link is the signal quality between the USB radio dongle and the communication hub 2 Communication Hub Radio Channels UHF Link 16F1 4521 11 16 25 2986 12 16 24 2A28 13 23 A62 11 16 26 14 19 12 15 20 15 20 12 16 24 13 18 23 18 24 17 22 S B s B 8 y By B B 00 5 3 ESIESTESEL LESE LESE LESE LESE LESE LES j E EST S i 2 Locate a communication hub by the last four characters of the communication hub MAC address ex 01CF in the scan result table The same characters should be on a label on the cover of the communication hub Click Rescan if the communication hubs that you want to configure are not shown in the list Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 9 Aperio Online 3 Select the communication hub s that you wa
4. pairing will only be made with unpaired locks Communication hub and locks may be sold pre paired from factory If this is the case the following pairing procedure is not necessary However configuration using the Aperio Pro gramming Application is still needed To perform pairing with communication hubs set in pairing mode do the following 1 Power cycle the communication hub if necessary and check that the LED is constant yellow Pairing active cs Yellow 2 Hold the credential in front of the lock to activate it or engage the magnet for the sensor Result The communication hub pairs with lock sensor and indicates with one green flash Repeat this step for each lock sensor that should be paired Yellow re uf Pairing succeded WE HEEE O EN TN one green flash 3 After successful pairing power off the communication hub 4 Deactivate pairing mode and set the desired EAC address AH15 30 RS485 Set the DIP switch 1 5 to desired address 1 15 16 31 1 S 1 1 AH15 20 Wiegand Set the DIP switch 5 to OFF AH40 Ethernet Move the pairing mode jumper to the right position or remove it 5 Power the communication hub to start up for normal operation Locks sensors and communication hubs that are automatically paired will communicate in Manufacturer mode It is required to activate Customer mode by using the Programming Application when finalizing according to next section to obtain encrypted communication Aperio
5. 0 June 2015 13 Aperio Online 6 On the Security mode Setting page click Change to switch to Customer mode in the lock Security Mode Setting Setthe security mode that will be used for radio communication Should be switched to Customer mode to ensure secure radio communication Security mode Security mode will not be changed e Proper handling of encryption keys is essential to lock sensor security It is absolutely necessary to use the customer encryption key by setting all communication hubs and locks sensors in Customer mode to ensure a secure and encrypted communica tion with the lock sensor T Select Switch to customer mode in device click OK and then Next in the wizard main window 8 On the Electronic Access Controller Settings page in the Enable EAC Address via Dip Switch field click Change and select Enable Dip Switch Electronic Access Controller Settings Change settings if needed EAC Addressing Mode Normal address offset p Lock Access Decision 2 seconds chi E ER Lx Default unlock duration for Wiegand 8 hours TTL 0 seconds H j 3 an Enable EAC Address via DIP Switch 9 Jg DIP Switch enabled A Bock pret coe 9 Click OK followed by Next in the wizard main window 10 If advanced mode is activated the Advanced Settings Advanced Lock Sensor Settings and Advanced Device Settings will appear
6. 080 10 Secure Area Motor error 0x0100 11 Secure area Communication error 0x0200 12 Secure area memory corrupt 0x0400 13 Secure area sensor or motor error 0x0800 14 Radio modem communication error 0x1000 15 Radio modem memory corrupt 0x2000 16 Radio modem configuration error 0x4000 17 Radio modem RF circuit error 0x8000 If the battery is not accepted as new after a power on reset no POST is per formed instead the 10 quick red flashes used to indicate Error in lock are shown 22 Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online 5 Troubleshooting The tables below show possible problems when using the Aperio technology and how to solve them During Door Installation and Update N You are using a credential Use a credential that is not on the override ot possible to pair TO communication hub and configured as an override credential credentials list locklsensor Thelock sensor and the hub are on Check the radio channel settings for the lock sensor i different radio channels and the hub so that they match Net possible r No ou override credentials s Add the credentials in the door configuration wizard override credentials configured for the installation You have not shown the credential to the lock within 15 seconds Perform device update again and show the credential The device update fails The lock and hub might be in to the lock wi
7. Aperio Online Quick Installation Guide Document No ST 001322 E Issue date 30 June 2015 The global leader in door opening soluti Aperio Online Table of Contents nye aE e A ME S E A E ATN AE I IE AEN N MA re ee ee MEB 3 Purpose Aperio Support in the EAC system Abbreviations and Definitions 53 References oce INS aet NODE HE D DURER nk tu E vC HARE HEREIN nebat 3 FAS uuu A G 4 99HAOeM A 9 4 The Aperio System Regulatory and Security Information a SAW RA s n ae a G na ed kar 4 The Aperio Programming APPliCati OM k 4 5 45 5 250 45k y 0 k k r ERA gn AA HE Nen n NA 4 Communication Hub Versions and EAC Interface a aka N in ab EN E E H vi 4 3 Quick Installation of Aperio Lock and Communication Hub s PAWIEO MAE GPa ose Pairing with the Aperio Programming Application 2una na k GIRE Aa E R nisk a aka Encryption C M Checklist for Pairing and Configuration of Locks sensors and Communication Hubs Preparation Before Quick Installation eterne Step 1 Creating d New Installation isc n E anin sa nize eR HERE UTER TRADER HEU RANA iiS Step 2 Scanning for Communication Hubs tiennent tient tient ntt nnt nnttttnittnnctis Step 3 Pairi
8. Aperio Online Mechanical Installation Manual Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 3 Aperio 9 Online Figure 1 Aperio technology overview 2 System Overview Programming Application gt IEEE802 15 4 2 4GHz RFID card Communication Wiegand or Ethernet EAC system Electronic Access Control Aperio ONLINE The Aperio System The Aperio system is used in the following way The user holds an RFID credential in front of an online or offline lock Aperio Online An online lock sends card credentials wirelessly to the communication hub which in turn communicates with an EAC Electronic Access Control system wired through RS 485 Wiegand or TCP IP The EAC system makes the access decision The decision is sent via the communication hub to the lock and access is granted or denied Aperio Offline Refer to the Programming Application manual for more information Regulatory and Security Information Refer to the Programming Application manual for regulatory and security information The Aperio Programming Application The Programming Application is used for the configuration of a door installation It is normally installed on a laptop and is used with an Aperio USB radio dongle connected to one of the USB ports The USB radio dongle enables the programming application to connect to acommunication hub and an online lock via the communic
9. ESS Ny DUE O One yellow flash after card configurable al two flashes before PIN 0 125 sec Card access ne One yellow flash configurable Wn 25 second Access granted i One green flash EAC offline or online M 1 sec Access denied tiz One red flash EAC online me 1 sec Five yellow flashes and 1 one red flash 25 second Force closed in remote l l open office mode l Busy blink com hub 7 47 97 Continuous yellow flashes busy with other locks lt gt Lal u iis lt 25 seconds every second Access denied xAdo xl Wi Three red flashes EAC offline A mE A 5 second each Lock mechanism is i EN Continuous red flashes blocked when closing lt 125 seconds every 1 sec Error in lock RAV PASA AS ANDA YADA YA Ten red flashes 125 sec each maintenance required 7N TS N 17 N17 NT N71 Repeated every 10 sec if lock can t close Tamper e ze ze z e ze d Ten red flashes 125 sec each YNODYNTYNT NT Y a gt repeated every 10 sec Time to replace the battery Continuous yellow flashes 25 seconds every 5 sec Battery reached end 1 Continuous red flashes of life lock disabled 9 25 seconds every 5 sec e 1 When the lock mechanism is blocked lock jammed the knob must be turned handle released to release the lock mechanism e 2 The Error in lock indication is also shown inste
10. Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 5 Aperio Online Pairing with the Aperio Programming Application The Programming Application enables connection between communication hubs and locks sensors by pairing the devices The communication is encrypted with a customer key obtained from your ASSA ABLOY supplier Using the Programming Application also allows you to access advanced settings during the pairing process of locks sensors and communication hubs To communicate with communication hubs and locks sensors through the Programming Application you also need a USB radio dongle For installation of the Programming Application and the USB radio dongle refer to the Aperio Programming Application manual ref 1 Encryption Key To obtain secure communication between communication hubs and locks sensors an encryption key is used This encryption key should be handled with the same care as the master mey in a traditional master key system A person with access to the Encryption key can gain unauthorized access to any Aperio door in the system Once loaded into the Programming Application it will be stored encrypted in a local database and any copy should be erased from the hard drive or e mail It is however recommended that a copy of the encryption key is stored in a safe The encryption key file is delivered from your local ASSA ABLOY company and should be requested on a customer site basi
11. ad of the POST flashes if the battery is not accepted as new after a power on reset Some special LED indication schemes are used during lock maintenance actions Figure 6 Lock mainte Enter configuration j l Five yellow flashes nance wa wa a a a OOOK Sr 125 second each mode C SEATS Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 21 Aperio 9 Online Lock Self Test LED Indication After replacing the battery a Power on Self Test POST is performed The result is indicated using a series of red and green LED flashes as is described by the figure below NEFS SUE One red one green flash Figure 7 Lock POST LED POST Successful UN me 1 second METRO O d flash followed by 16 i i al wll lo sl lt l One red flash followed by Failure during POST ec ALA A AT red or green flashes 5 second The first flash is always red If the POST fail the color of the 16 trailing flashes indicate the status of each individual test as described by the following table m Meaning if red Code in event log 1 POST initiation flash 2 Main board firmware corrupt 0x0001 3 Override list corrupt 0x0002 4 Production data corrupt 0x0004 5 Security data corrupt 0x0008 6 Configuration data corrupt 0x0010 7 Load Circuit Error 0x0020 8 Configuration data corrupt 2 0x0040 9 Secure Area Encryption Key error 0x0
12. ation hub or directly to an offline lock V3 locks can also be connected to with a USB cable Communication Hub Versions and EAC Interface There are four communication hub types according to the table below Maximum number of Version Interface locks sensors paired AH15 Wiegand RS 485 1 AH20 Wiegand Adv Std 1 AH30 RS 485 8 AH40 IP Ethernet 8 16 The firmware type loaded into the communication hub controls what interface is enabled Applicable for release 3 0 0 and onwards Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online 3 Quick Installation of Aperio Lock and Communication Hub This chapter describes a quick installation applicable for most EAC systems using a standard configuration A quick installation of Aperio lock and communication hub starts with pairing the hardware In some cases lock communication hub are pre paired from the factory If not pairing can be done in two ways Automatic Pairing Automatic pairing The communication hub automatically pairs with nearby Aperio lock sensor Pairing with the Aperio Programming Application This is the recommended method where detailed settings and encrypted communication are set Automatic pairing is enabled by setting the DIP switch on the communciation hub in pairing mode refer to the Mechanical installation manual communication hub manual d Automatic
13. e Installation Help ONLINE OFFLINE USB CABLE e E 4 amp 4 Quickscan Sean Refresh Connect Disconnect Detect Lock sensor Communication Hub EAC Address UHF Link 0216F1 Unknown all se The communication hub is not in customer mode mn communication hub is not in customer mode the radio communication is not secure Apply Configuration Floori Offline lock configuration Configure Floor 1 Online Lock Configuration 024521 Lock sensor 014868 MAC Address 00 17 7A 01 02 02 45 21 Communication Hub 024521 Physical location Office A Firmware Flavor RS485 Multiple Lock Aperio protocol Firmware Version Bootloader Version Radio Protocol Version Radio channels Active Channel Security mode EAC addressing mode DIP Switch Value EAC Address Remote unlock Default unlock duration For Wiegand Number of Paired Locks and Sensors Device Status Upgrade Firmware Lock sensor 0148E8 MAC Address EAC hddeaer USB radio dongle connected COM 3 2 Confirm the update by clicking Confirm The following settings will be transmitted to Lack sensor You might need to Show card Engage sensor to Lock sensor Click Confirm to proceed Security mode Security mode Customer Mode Time and date Current system time Override credentials Admin MIFARE Classic 25A78FA4 Enable DIP Switch 3 Holda cr
14. edential in front of the lock sensor to download the configuration This step is not necessary for V3 locks that are connected with a USB cable or that have the polling interval set to less than 15 seconds Show cardiengage sensor Time remaining until timeout 8 seconds a O Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 ji jr Aperio Online 4 After successful update click Close Successful security mode Time and date v Override credentials Enable DIP switch 5 Repeat the configuration for all locks paired to the communication hub 6 Finally activate customer mode for the communication on the right click menu select Communication hub Switch to customer mode File Installation Help ONLINE OFFLINE Be eh a fad Quick scan Sean Refresh Connect Disconnect Detect Lock sensor Communication Hub EAC Address e oz16F1 Unknown 013542 024521 j The communication hub is not in customer mode The communication hub is not in customer mode the radio communication is not secure Lock sensor 0148E8 Communication Hub 024521 gt Apply Configuration Security mode conflict Configure Communication Hub 024521 Manufacturer Mode Lock sensor 0148E8 Customer Mode Upgrade Firmware Pair with lock or sensor unication Hub 024521 Retrieve System Information dress Change Radio Channels location
15. eferences EAC Address Unknown J Exit Ctrl F4 3 Enter a name for the installation a password matching the requirements and finally click the button in the Key file field to add the Encryption key Installation An installation represents a complete Aperio system The password is used to securely encrypt all settings and configurations for the installation A minimum of 8 characters with uppercase lowercase and numbers is required It also can t be the same as the installation name The key file contains unique keys that are used to secure the radio communication and prevent unauthorized reconfiguration of the system Do notuse the same key file for different installations Installation Name Password Repeat Password new installation Key File Assa AbloyMAperiolMjukvarallicence file xml __ m es e Proper handling of encryption keys is essential to lock sensor security Itis absolutely necessary to use the customer encryption key by setting all communication hubs and locks sensors in Customer mode to ensure a secure and encrypted communica tion with the lock sensor 4 Click Create Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online Step 2 Scanning for Communication Hubs Follow these steps to scan for communication hubs 1 Click Quick Scan to find communication hubs File Installation Help ONLINE OFFLINE di
16. format is also supported by the Programming Application However no settings are necessary RFID Configuration Note that current RFID configurations in the Aperio lock are not displayed Select the RFID type you want to configure from the tabs below MIFARE Plus MIFARE DESFire Low frequency Legic Changes to be sent Remove changes Add Change 9 mem 3 Ifadvanced mode is activated the Keypad configuration RFID search order and Escape and return configuration pages will appear Leave these pages without changes by clicking Next 4 On the Override Credential page it is recommended to add a credential Select the credential type in the drop down list and click Add and enter credential information MIFARE Classic UID is used as an example below This credential is used to gain access through all doors when the EAC is offline Click OK to continue als in the lock urrenthy Enter New Override Credential placed Enter UID for the credential You may also enter a description ofthe credential r Card Type Card Type MIFARE Classic Ede Delete The UID is entered using hexadecimal format Far example 25A78FA4 25A78FA4 Description Admin 5 Click Next in the Wizard main window Aperio Online Quick Installation Guide Document No ST 001322 E Date 3
17. mmunication hub has a single LED It supports an optical scheme with red green and yellow The indication scheme is described by the figures below 2 sec d gem Figure 2 Communi cation hub normal Online EE Green operation Aperio lock Green one GE ZEND offline 71S red flash i ETE Green two E EAC offline red flashes Green three red flashes Aperio lockand i 1 1 Cc 30 ec CD EAC offline a rex rex UHF INE VANS VANS Ve Yellow off communication s 1 N 1 7N E Y Y N 41 fast flash Some special LED indication schemes are used during lock maintenance actions 2 sec _ Figure 3 Communica ae i l l don huk malhtenafes Pairing active ZWWIWWWWWW_ wx Yellow green Ethernet LED indication The LED on the AH40 communication hub indicates both the status of the Ethernet link level and ethernet communication Figure 4 AH40 Com 2 Sec munication hub 7 Ethernet Ethernet link gt gt gt connected Green Ethernet Green qc Gi GURE communication off fast flash 20 Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online Lock LED Indications The lock has three LEDs They support an optical scheme with red yellow and green The indication scheme is described by the figures below Figure 5 Lock normal EAC response Enter PIN operation Card PIN ACC
18. ng Locks sensors with Communication Hub Step 4 Configuring Locks and Communication Hubs Step 5 Apply Saved Configuration on Several Locks Step 6 Testing After Configuration 23511148524 ji0 eeennttttentnnteenntttest ettet tta A Wn riia sikan ii AQ Mti de TU O NENNEN ee ee 20 Communication Hub LED Indications isses tenente Ea 20 Ethernet WED i nd lC ANO EET DOSES 20 kock LED lndic tiOT 5 5 22 542 tiit e n HIRE REN Ke Mam N n BE d cotton WANA 21 Lock Self Test LED IndiCatiOnss cereis nas RA NON HEN NEN NIS NON OR e RET ra Ea N GAYAN 22 SOUDE DOLINE EN E 23 During Door Installation and Updal cs lt x 2 tette rre w da QE n 23 During Scanning sees During Configuration During Normal Operation Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online 1 Introduction Purpose The main purpose of this manual is to provide necessary information for a quick installation of Aperio Online based products using the Aperio Programming Application The manual is intended for installation personnel project managers and people with similar responsibilities Scope This quick installation guide covers a standard installation of a complete Aperio online system including communication hubs and locks sensors For a complete description of all functionality and possible se
19. nt to include in your installation Click Show details in the window above to view detailed information in the installation view e CN g ss 4 amp 4 4 4 aeria Quick scan Scan Refresh Connect Disconnect Detect m Lock sensor Communication Hub EAC Address UHF Link all e a Not paired with any device 014868 024521 1 all le Communication Hub 0216F1 not paired with any device The communication hub is not in customer mode The communication hub is not in customer mode the radio communication is not secure Communication Hub 0216F1 MAC Address 00 17 7 01 02 02 16 F1 Firmware Flavor RS485 Aperio protocol Firmware Version 6 0 22795 Bootloader Version 1 25 Radio Protocol Version 23 Radio channels 14 19 25 Active Channel 19 2 445 GHz Security mode Manufacturer Mode EAC addressing mode Normal address offset DIP Switch Value 1 EAC Address 2 Remote unlock Enabled Default unlock duration for Wiegand 0 seconds Device Status Watchdog reset 9 USB radio dongle connected COM 3 Step 3 Pairing Locks sensors with Communication Hub AH30 version of the communication hub can be paired with a combination of up to 8 locks sensors AH15 AH20 can manage one lock sensor and AH40 up to 16 locks sensors From release 3 0 0 and onwards 1 Right click and select Communication Hub Pair with lock or sensor File Installation Help ONLINE USB CABLE Beta dav Quick
20. operly configured Configure the EAC address Refer to the Aperio mechanical installation manual ref 2 Unstable radio communication between lock sensor and communication hub The V3 lock LED flashes red Poor radio link quality The lock sensor and the communication hub have different channel masks The lock has a flat battery Change the radio channel mask See the Programming Application manual ref 1 Reposition the communcation hub closer to the lock sensor Connect a USB cable to open the door with emergency power Replace the battery See Lock installation instructions Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 25 Aperio Online 26 Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 ASSA ABLOY is the global leader in door opening solutions dedicated to satisfying end user needs for security safety and convenience assaabloy com aperio Contact www assaabloy com aperio Wireless u lock aperio technology N
21. ot properly configured AH40 The certificate used by the ACU is not supported AH40 Check that the ethernet LED is green If not check ethernet cable and network equipment Configure the hub network parameters Configure the hub EAC connection Make sure that the communication settings in the EAC matches the hub EAC connection settings Make sure that a valid certificate type is used During Normal Operation problem indication The communication hub LED is flashing red once no connection between the lock sensor and the communication hub The lock sensor and communication hub are not paired The lock sensor and the communication hub have different channel masks The battery of the lock sensor has run out The status message intervals differ between the hub and the lock Repeat the scanning process by selecting Quick Scan Scan Pair the lock sensor and communication hub Change the radio channel mask See the Programming Application manual ref 1 Replace the battery of the lock sensor See the Programming Application manual ref 1 Make sure that the lock has the same or a shorter status message interval than the hub The communication hub LED is flashing red twice no connection between the EAC system and the communication hub The EAC address is not properly configured in the communication hub The EAC system is not pr
22. s Proper handling of encryption keys is essential to lock sensor security It is absolutely necessary to use the customer encryption key by setting all communication hubs and locks sensors in Customer mode to ensure a secure and encrypted communication with the lock sensor Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online Figure 1 Equipment needed Checklist for Pairing and Configuration of Locks sensors and Communication Hubs Communication hub Programming application gt Tritech TriBee USB dongle Lock FP g d RFID card For V3 locks a USB cable can be used for configuration instead of using a USB radio The quick installation process does NOT dongle Refer to the Aperio Programming require that the EAC is connected to Application manual ref 1 the Aperio hardware Quick installation can be performed on hardware not yet A complete quick installation includes the mechanically installed following steps Preparation Installation of software and powering the Aperio hardware Step 1 Creating a new installation Step 2 Scanning for communication hubs Step 3 Pairing locks sensors with communication hub Step 4 Configuring locks and communication hubs Setting security mode addressing mode override credentials etc Step 5 Applying saved configuration on several locks Step 6 Testing after configuration For some config
23. s are default configured to select the best channel out of three possible if the selected channel is disturbed a new channel selection will be done automatically Communication hubs in an Aperio system normally distribute themselves on different channels but a synchronized power up of all communication hubs may cause them to initially choose the same channel Note that this problem does not affect the performance of already installed and paired locks cylinders sensors and communication hubs only the Programming Application scan functionality is affected Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 23 Aperio Online During Configuration Problem indication The Program Application reports an update failure The device does not support the desired configuration The firmware on the device is outdated You are trying to configure something that the device does not support Check the current firmware on the device and perform an upgrade if needed Also check the intended new configuration The communication hub LED is flashing red twice no connection between the EAC system and the communication hub The communication hub is not properly connected to the IP network AH40 The hub network parameters are not correctly configured AH40 The ACU address port or TLS settings are not properly configured in the communication hub AH40 The ACU is n
24. scan Disconnect Detect Lock sensor EAC Address UHF Link piss oil The communication hub is not in customer mode ll The communication hub is not in customer mode the radio communication is not secure Apply Configuration Configure Communication Hub 024521 MAC Address Lock sensor 0148E8 Communication Hub 024521 gt Pair with lock or sensor Upgrade Firmware Retrieve System Information Change EAC Address Change Physical Location Name Switch to Customer Mode USB radio dongle connected COM 3 10 Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online 2 The pairing process starts Hold the credential at the lock or engage the magnet for the sensor to pair the hardware with the communication hub Lock Show a card to the Aperio lock and wait for the hub s LED to go from steady yellow to alternating green and yellow Click Done afterward to see the pairing result Sensor Open the door to activate the sensor Click Done afterward to see the pairing result Show card engage sensor Time remaining until timeout 20 seconds 3 When the communication hub has indicated successful pairing with a green flash you can click Done to see the pairing result Result The result is displayed Pairing result The result ofthe pairing req
25. t No ST 001322 E Date 30 June 2015 is 15 Aperio Online 14 If necessary hold a credential in front of the lock to activate the radio This step is not necessary for V3 locks that are connected with a USB cable Device update result The result of the device update will be presented below Show cardiengage sensor Time remaining until timeout 13 seconds 4 Back amp cose Cancel 15 After successful update click Close Device Update Result The result of the device update will be presented below Successful g Security mode Time and date override credentials Enable DIP switch Using the wizard for a communication hub with only one lock paired customer mode is set both for the lock and communication hub For communication hubs with several locks paired a warning indication will appear stating a security mode conflict In this case proceed the installation according to section Step 5 Ap ply saved configuration on several locks on page 17 16 Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online Step 5 Apply Saved Configuration on Several Locks If you have more than one lock that will use the same configuration you can apply the previously saved configuration on any lock in your installation 1 Right click on a lock and select Apply configuration your configuration Fil
26. thin 15 seconds different security modes then Change security mode in the hub and perform communication problems can easily device update again occur During Scanning None or only some ofthe All radio channels are busy or too Repeat the scanning process by selecting Rescan communication hubs are many communication hubs are Restart the communication hub found when scanning using the same channel Temporarily reduce the number of powered up The communication hub is not Communication hubs within radio range during working configuration After configuration make sure The communication hub s are out that all communication hubs have stable radio of range communication with paired locks sensors The communication hub s are not powered Communication error 1 Switch installation or create a new installation The communication hub belongs to displayed andro another installation and has another withthe correct encryption key configuration can be done meram ke 2 Repeat the scanning and pairing process to the communication hub yP y Unstable communication A probable cause is bad radio Try moving the USB radio closer to the between communication conditions or limited radio range communication hub Either by moving the laptop or hub and lock sensor even by using an A A USB extension cable to distance the though the MAC address is USB radio from the PC displayed at scan ll Aperio communication hub
27. ttings in an Aperio online installation refer to the Aperio Programming Application Manual ref 1 This manual is applicable to version 13 1 of the Aperio Programming Application Abbreviations and Definitions Applicable Products This manual can be used for AH15 20 30 communication hubs For AH40 communication hub refer to the Aperio Programming Application Manual ref 1 Product Availability The products included in this manual may not be available on all markets Please check your local ASSA ABLOY company for details Aperio Support in the EAC system Note that the Aperio support may vary depending on the Aperio communication hub used and the level of integration Please contact your OEM for details Abbreviation Definition OEM Original Equipment Manufacturer A company offering Aperio support in their products EAC Electronic Access Control The system controlling access decisions DIP Dual in line Package A manual electric switch used for settings on the communication hub RFID Radio Frequency Identification The credential technology used V3 Generation 3 of the Aperio platform 1 S One to several Defines a communication hub paired with several locks sensors which allows for an address range of 1 15 1 1 One to one Defines a communication hub paired with one lock sensor which allows for an address range of 1 31 References 1 2 ST 001321 Aperio Programming Application Manual ST 001323
28. uestis presented below Communication hub paired successfully to 0148ED 4 Repeat this pairing process for all communication hubs and locks sensors within reach of the USB radio dongle Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 11 Aperio Online 12 Step 4 Configuring Locks and Communication Hubs This procedure describes a configuration example of locks and communication hubs using Override credential card Secure communication DIP switch addressing mode For other settings and addressing modes refer to the Aperio Programming Application manual ref 1 For V3 locks a USB cable can be used to configure paired locks instead of using the USB radio dongle see the Programming Application Manual ref 1 for correct installation Before configuration check that Update device time during door configuration is activated In the menu bar select Installation Online Settings MIFARE Classic UID format Select how the MIFARE Classic UID should be Formatted in the audit trail and when configuring override credentials M Decimal format i e 631738276 Hexadecimal format reverse byte order i e A48FA725 Decimal format reverse byte order i e 2760877861 r Configuration Wizard Settings J Always update device time during configuration Follow the steps below to perform a defa
29. ult configuration of locks sensors and communication hubs The changes you make during the update of the door configuration are not carried out until you perform the device update on the last page in the wizard 1 Select a lock in the scan result table right click and select Configure or Lock sensor Configure if several locks are paired USB CABLE ada Disconnect UHF Link alll J The communication hub is not in customer mode J The communication hub is not in customer mode the radio communication is not secure Cenga Communication Hub 024521 Lock sensor 0148E8 MAC Address 00 17 7A 01 02 02 45 21 Communication Hub 024521 gt Physical location Office A Firmware Flavor RS485 Multiple Lock Aperio protocol Firmware Version 6 0 22795 Bootloader Version 1 25 Radio Protocol Version 23 Radio channels 11 16 25 Active Channel 25 2 475 GHz Security mode Manufacturer Mode EAC addressing mode Normal address offset DIP Switch Value EAC Address Remote unlock Default unlock duration for Wiegand Number of Paired Locks and Sensors Device Status Upgrade Firmware Lock sensor 0148E8 MAC Address 00 17 7 01 02 01 48 8 EAC Address 1 USB radio dongle connected COM 3 Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online 2 On the RFID Configuration page click Next without any changes iCLASS RFID
30. urations a number of additional advanced settings can be necessary such as Configuration of status and alarm messages Configuration of the radio communication These and a number of other advanced settings are described in the Aperio Programming Application manual ref 1 Aperio Online Quick Installation Guide Document No ST 001322 E Date 30 June 2015 Aperio Online Preparation Before Quick Installation Install the Programming Application and the USB radio dongle drivers on your laptop Refer to the Aperio Programming Application manual ref 1 for instructions The software and encryption key file is delivered from your local ASSA ABLOY company The encryption key file is provided via encrypted e mail or on a USB memory stick Make sure the communication hub is powered 8 24V and that batteries are installed in the locks Step 1 Creating a New Installation The first step is to create a new installation which is a password protected set of settings you need to communicate with a lock The installation is linked to the encryption file that is needed in order for the communication to work 1 Insert the USB radio dongle and start the Aperio Programming Application 2 Select File New installation in the Programming Application File Installation Help New Installation Ctrl N OFFLINE Open Installation Ctrl O Import Installations Ctrl I J A Connect Disconm Pr
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