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USE AND INSTALLATION MANUAL*

1. rn nennen nnn nnn nnn nnn nnn nnne nnn nnns nennen nnn 18 3 3 CONNECTING THE SMOKE OUTLET 1 21 1 20 3 4 CONNECTING THE HOT AIR 1 422 1 2 1 1 nnn nnn nnn nnn nnn nan nenne annes 21 3 5 FETTINGTHE CLADDINGO e Ere Cen aU a A esi aA 23 3 5 1 Fitting the front panels and grilleS 0 23 3 52 FIRING the Upper top ee alinea Vu nia 24 3 6 FITTING THE AIR FILTER sam zie Lectt cene ie Lex end er Sds Eve Egan ee E ke redd as 26 37 OPENING CLOSING THE DOOR tees DES assa dadas a EUR assa tanta 26 3 8 EEECTRICAE CONNECTIQON ara araa ric Esos 26 4 OPERATION Pere EET EE 27 41 WARNINGS PRIOR 5 1 10 7 74 44 nnn nnn nnn nennen nennen nnns nnn nnn nn 27 4 2 CHECK PRIOR TO START UP nerui tete ve eer vere eae Tae s PARTE PEDE A EMEN es 28 43 LOADING PELLETS ede tee aderant e Ed e ei 28 4 4 LED REMOTE CONTROL ecc educ ert rec 28 4 4 1 gt General characteristics of the LCD remote 28 4 4 2 LCD remo
2. Cleaning the PHILO stove exchanger CAUTION The frequency with which the exhaust smoke outlet system is to be cleaned should be determined according to stove use and the type of installation MCZ recommends that you contact an authorised service centre for maintenance and cleaning at the end of the season as in addition to performing the above mentioned operations a general check of the components will also be performed Maintenance and cleaning Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 5 page 56 5 3 1 Decommissioning end of season At the end of every season it is advisable to remove all pellets from the tank using a vacuum cleaner with a long pipe before switching off the stove During periods in which the stove is not used it must be disconnected from the electrical supply For increased safety particularly if children are present we recommend that you remove the power supply cable If when restarting the stove at the general switch at the rear of the stove the control panel display is not turned on this means the service fuse may need replacing There is a fuse box on the side of the stove beneath the electricity socket Using a screwdriver open the cover on the fuse box and replace the fuses if necessary 3 15 A delayed 5 4 Checking the internal components CAUTION The internal electr
3. GOG a os EO BENE EN NEN EM ee 0 1 EE DO NEMINEM 1 oci o NENNEN M 7 NE 35ODB NM NM NENNEN NE NM NN NN JN NEN ore WEN oo os iII I m 11 BU es ES 0111 ee EE 0111 LLLI ee 1 1 11 1 ee Technical dept All rights reserved MCZ Group S p A Reproduction prohibited Operation PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 4 page 46 4 13 PRACTICAL EXAMPLE OF WEEKLY DAILY PROGRAMMING 4 13 1 Setting a weekly program Let us take a typical worker labourer or employee as an example The worker starts work at 8 00 in the morning and comes home for lunch at 12 30 returning to work from 14 00 to 18 00 Among the programs stored in the remote control the one that best fits the times at which the user is at home 15 7 see the table in paragraph 4 12 1 This is how to set it STAGE 1 STAGE 2 se EL UFF tHB I 9 PROGRAM Press button no 6 several times until the clock icon lights up fully on the display Press button no 5 upward to select program 07 that we have chosen STAGE 3 SUMMARY Confirm the selection by pressing button no 6 or wa
4. CAUTION The operations marked Room thermostat in maximum position Temperature detector sensor faulty Control panel faulty or broken Power failure Pellet sensor has seized up Fuse blown Smoke outlet or duct clogged Some alarms active performed by specialised MCZ personnel The manufacturer will not be held liable and the guarantee will not be valid if this condition is not abided by Faults Causes Solutions Reset the thermostat temperature Check the sensor and replace it if necessary Check the panel and replace it if necessary Make sure the appliance is plugged in and that the main switch is set to I Release it by resetting the rear thermostat If it happens again replace the thermostat Replace the fuse Clean the smoke outlet and or the smoke duct in bold must only be Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 7 USE AND MAINTENANCE MANUAL page 59 7 WIRING DIAGRAMS MOTHERBOARD WIRING KEY 1 Emergency panel 8 Geared motor 3 Smoke sensor 9 Contact thermostat 4 Modem connection 10 Air fan 5 Switch 11 Smoke blower fan rev control 6 Pellet igniter 12 Air flow sensor 7 Smoke blower fan N B The electrical wiring of individual components is equipped with pre cabled connectors the measurements of which differ from one another Wiring dia
5. If the keypad is pressed for 7 seconds the remote mode and confirms the most recent data entered 4 6 2 Setting the unit of temperature measurement You can select the unit of temperature measure depending on whether the International or Anglo Saxon measuring system is used The unit of temperature measurement can only be selected when the stove is off To select the unit press button no 94 for at least 5 seconds You can select either Celsius or Farenheit F The standard setting for the remote control is degrees Celsius C 4 7 FIRST START UP 4 7 1 Start up shutdown via the remote control The stove can be switched on and off and therefore also the remote control display by pressing button no 3 on the remote control for 1 second After a start up phase of about 15 minutes the stove runs regularly After the stove is shut down by pressing button3the cooling procedure begins This includes suspension of fuel filling cleaning of the brazier Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 4 page 34 and continuation of ventilation until the stove has cooled down sufficiently This phase can last from 20 to 40 minutes depending on how long the stove was on for and its position 4 7 2 Note regarding first start up The first start up may actually fail since the auger is em
6. inspection and removable us a T union with inspection point This makes it possible to clean the inside of the stove regularly All sections of the smoke duct must be accessible for Position the stove taking note of all the specifications and warnings underlined so far IMPORTANT 90 changes of direction in the smoke outlet channel must be prepared with suitable T unions with inspection points see pellet stove accessories lt A It is absolutely forbidden to place a net at the end of T the outlet pipe as this may cause the stove to malfunction WHEN CONNECTING THE FLUE PIPE NO MORE THAN 2 3 METRES OF HORIZONTAL PIPING SHOULD BE USED AND NO MORE THAN THREE 90 BENDS SHOULD BE USED YOU ARE ALSO ADVISED NOT TO EXCEED A LENGTH OF 6 METRES WITH A PIPE OF 80 mm DIAMETER lt Es Es Es Es Es gt Ne Rear view of a pellet stove 1 Smoke outlet 2 Combustion air inlet via the holes on the back of the stove 2213 5 96 Example of pellet stove installation Theoretical recommendations for installation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited USE AND MAINTENANCE MANUAL Chapter 2 page 14 2 6 FLUE PIPE CONNECTION The inner dimensions of the flue pipe must not exceed 20 X 20 cm or a diameter of 20 cm If the dimensions are larger or the flue
7. EN USE AND INSTALLATION MANUAL Some installation advice given in this manual could contravenes UK building regulations guidelines A supplementary instruction manual in provided to give correct advice for installations within the UK sl gt 00 448 89 011 ANGE MCZ GROUP S p A Via La Croce 8 1 33074 Vigonovo di Fontanafredda PN Italy Art 15a B VG BlmSchV AEAI Regensburger und M nchener BStV erf llt PHILO COMFORT AIR Potencia nominal Pot ncia nominal Nominal heat output Breendveerdi Emisi n 13 de 02 Emiss o CO 13 de 02 0 012 CO emission at 13 02 i 0 042 CO emission ved 13 O2 Eficiencia Eficiencia 87 8 Efficiency i 93 6 Virkningsgrad Temperadura humos Tempretura dos fumos Flue gas temperature Reggastemperatur Particulas dispersadas Particulas 28 mg Nm3 13 02 Dust 19 mg MJ Stov Asorbimiento electrico max Pot ncia electrica absorbida 420 W Max electrical power supply Med 80 W Max elektrisk effekt Tension de funcionamiento Tensao electrica funcionamento 230 V 50 Hz Rated voltage Netspzending Distancias de seguridad retro Distancia de seguran a trasiera 20 mm Safety clarence distance back Sikkerhedsafstand bag Distancias de seguridad laterales Distancia de segura
8. ALARM SIGNALS In the event of an operating fault an alarm is triggered and the stove shuts down informing the user which type of fault has been detected via a 3 digit code that is displayed permanently on the emergency panel on the rear of the stove The alarm is signaled permanently by the relevant three digit code via a red flashing light that always appears on the emergency panel For the first 10 minutes the alarm is also signaled by a regular acoustic signal To get the stove out of the alarm condition and restore normal operating status read the instructions in paragraph 2 below The table below describes the possible alarms signaled by the stove and the respective code displayed on the emergency panel together with useful suggestions of how to remedy the problem WORDING DISPLAYED TYPE OF FAULT SOLUTION Check the pellet level in the tank Check whether the brazier is correctly seated and 01 Fire failed to ignite ensure that it does not have any evident incrustations of unburned fuel Check whether the pellet igniter heats up A0 Abnormal fire extinguishing from fire extinguishing due to lack of fuel tan Operation Technical dept All rights reserved MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 51 WORDING DISPLAYED TYPE OF FAULT SOLUTION The stove structure is too hot because the appliance has operated for too lo
9. DAILY PROGRAMMING 46 4 13 1 Setting aweekly progratm iaia ai 46 4 13 2 Setting a dally Programm 46 4 14 ENABLING THE KEYPAD LOCK ph aria 48 4 15 SYNCHRONISING THE REMOTE nennen rh nennen nnne 49 4 16 SAFETY DEVICES vi m ET 49 4 17 ALARM SIGNALS ciborio rer be eH sida tava Le KE iaia 50 4 18 Silencing alarms 2d tre 52 4 18 1 Mechanical seizure of the nennen nnne nennen eene nnne 52 5 MAINTENANCE AND CLEANING 11 00000 sereni 53 5 1 DAILY OR WEEKLY CLEANING UNDER THE USER S RESPONSIBILITY eene nnn 53 5 11 Before every Start up sec eee erred n estin Lek ERR TR RR a 53 5 1 2 Checkevery 2 3 days Ser nei e eese dca vae v EO eV CE us ian 53 5 1 3 Cleaning the glazing eiecit eritrea 54 5 2 ROUTINE CLEANING UNDER THE SPECIALISED TECHNICIAN S RESPONSIBILITY 54 5 2 1 Cleaning the heat exchange eee iP Lois n dieere eer dba aar da ad ara aua 54 5 3 1 Decommissioning end of SeaSson e 56 5 4 Checking the internal components ii 56 6 FAULTS CAUSES SOLUTIONS eeeneeeieeeeienie senes aridus eau RR RR SERA RR
10. Example of a dirty brazier Cleaning the ash collection compartment Maintenance and cleaning Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MACE PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 5 page 54 5 1 3 Cleaning the glazing To clean the ceramic glazing we recommend the use of a dry brush or if very dirty special spray detergent spray a modest amount of detergent and then clean with a cloth CAUTION Do not use abrasive product and do not spray the cleaning product onto painted parts and fire door seals ceramic fibre cord 5 2 ROUTINE CLEANING UNDER THE SPECIALISED TECHNICIAN S RESPONSIBILITY 5 2 1 Cleaning the heat exchanger At the end of the winter season the compartment that the exhaust smoke passes through must be cleaned This cleaning process is compulsory in order to facilitate the general removal of all combustion residue before the weather and humidity compacts it and makes it tougher to remove It is good practice to ensure efficient ventilation in the room when cleaning the stove CLEANING THE EXCHANGER While the stove is cold open the door and extract drawer M Remove brazier N and unthread side plates O and P by rotating them slightly inwards to free them from the slots and then pull them towards you to extract them be careful as they can break easily Once the side plates have been unthreaded raise plate poin
11. indicating that you are carrying out daily rather 0 f than weekly programming 4 Once you have selected the program required for the relevant day E g no 32 for MO Monday press button no 4 again to program EA the day TU Tuesday Note that as soon as you confirm the program PROGRAM for MO Monday a dash will appear underneath the word MO This dash signals that a daily program is active for that day As soon as you confirm the daily program using button 4 the remote control moves onto the next day Repeat the settings operations described above for all the days of the week If for one of the days of the week you do not wish to set any program select program 00 and continue with the programming Note that no dash appears underneath that day When you have finished programming press button no 6 or wait 30 seconds and the remote control will automatically exit the menu confirming the choices made ZM TU WE TH FR SA SU AO If a timer program is enabled but the user decides to start up shut down the stove the command that the user has given is considered more important than t the timer and is therefore carried out The next timer MO TU WE TH FR SA SU command is ignored Example if the timer is set to start the stove at p E CM on 10 00 but the user is cold at 9 00 and decides to light it they can start it up by pressing button no 5 At 10 00 the timer will be ignored as the
12. way that it cannot become obstructed Theoretical recommendations for installation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MACE PELLET STOVES Chapter 2 USE AND MAINTENANCE MANUAL page 13 the stove direct connection to the outside but the aforementioned section must ensure that approximately 50 m3 h of air is provided See standard UNI 10683 O It is not obligatory to connect the air inlet directly to 2 5 CONNECTING THE SMOKE OUTLET PIPE When making the hole for the smoke outlet pipe you must take note of any flammable material If the hole must pass through a wall made from wood or thermolabile material THE FITTER MUST begin by using the relevant wall connection minimum diameter 13 cm and suitably insulate the stove pipe crossing through it using appropriate insulating materials thickness of 1 3 5 with min heat conductivity of 0 07 W m K This instruction is also relevant if the stove pipe must cross vertical or horizontal sections close to the thermolabile wall min distance 20 cm Alternatively we recommend the use of an insulated industrial pipe that can also be used externally to prevent condensation The combustion chamber works under vacuum The smoke duct through which the smoke is discharged will be under vacuum when connected to an efficient flue pipe as specified Always use pipes and connections with appropriate seals that guarantee air and watertightness
13. 4 8 4 Automatic mode with ECO STOP This mode modifies the action of the stove in automatic mode When the temperature set by the user is reached the stove modulates to power level 1 for a brief period of time and then provided that the temperature remains constant and greater than the temperature set shuts down The stove starts up again automatically only when the room needs to be heated again not before the time interval required for the stove to cool down This option is only recommended if the stove is operating in highly insulated rooms or rooms in which a minimal amount of heat is dispersed over time 4 8 4 1 Enabling disabling ECO STOP mode This mode allows you to optimise the consumption of the stove if it i AUTO is operating in well insulated rooms E _ ESSSTOE This option can be selected in either manual or automatic mode by pressing and holding down button no 4 for 5 seconds The words AUTO and ECO STOP will appear on the remote control display at the same time To disable the ECO STOP function follow the same procedure Example of operation in ECOSTOP mode If the room temperature detected by the remote control sensor is 15 C and the temperature set is 20 C stove will go to the 57 power level according to a default ramp When the stove reaches 20 C it will automatically shut down temporarily STANDBY When the temperature in the room drops below the value set on the remote control e g 18
14. PELLET STOVES Chapter 1 USE AND MAINTENANCE MANUAL page 9 diameter pellets for other European countries 6 8 mm diameter pellets and supplied only by the automatic feed system e Check and clean the smoke outlet ducts regularly connection to the flue pipe e Unburned pellets that build up in the burner following repeated failed start ups must be removed before attempting to start up the stove again e The pellet stove is not a cooking appliance e Always keep the cover of the fuel tank closed e Keep this instruction manual in a safe place as it should accompany the stove along its entire life cycle If the stove is sold or transferred to another user always ensure that the manual accompanies the product e If this manual is destroyed request copy from the authorised retailer or from MCZ 1 3 IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH EC DIRECTIVE 2002 96 EC At the end of its working life the product must not be disposed of as urban waste It must be taken to a special local authority differentiated waste collection centre or to a dealer providing this service Disposing appliance separately avoids possible negative consequences for the environment and health deriving from inappropriate disposal and enables the constituent materials to be recovered to obtain significant savings in energy and resources As a reminder of the need to dispose appliances separately the product is marked w
15. RR RAN NR nannan nnmnnn a 57 7 WIRING 59 Contents Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited MACE PELLET STOVES Chapter 1 USE AND MAINTENANCE MANUAL Re INTRODUCTION Dear customer Thank you for choosing MCZ products and in particular a stove from the MCZ Pellet line For optimal operation of the stove and to benefit fully from the heat and sense of well being that the flame distributes throughout your home we advise you to read this manual carefully before starting the stove up for the first time Please remember that the pellet stove MUST NOT be used by children Children must always be kept at a safe distance Document revisions In order to improve the product and to update this document the Manufacturer reserves the right to make any changes without notice All reproduction even partial of this manual without the Manufacturer s authorisation is strictly prohibited Care of the manual and how to use it e Take care of this manual and keep it in a place where it can be easily and quickly accessed e Should you misplace or destroy the manual or should it come to be in poor condition ask your retailer or the Manufacturer for another copy specifying the product identification data e Any vital topics or those requiring special attention are printed in bold text e Italic text is used to call your attention to othe
16. a maximum time of 8 hours at the end of which the stove will shut down To set this function press the MENU button no 6 twice so that the relevant icon fully lights up Where the current time would normally be shown 00 00 appears and you can select the duration of the countdown using button no 5 Press the arrow upwards to increase the time in 15 minute steps press the arrow down to decrease the time in 15 minute steps To confirm the countdown press button no 6 again or wait 7 seconds When the stove returns to normal function the display shows the countdown until shutdown rather than the current time If the keypad is not pressed for 7 seconds the remote control automatically exits fan adjustment mode and confirms the most recent setting entered 4 11 THE TIMER This operating mode indicated by the indicator on the remote control display allows you to programme automatic stove start up and shutdown The stoves are factory set with the PROGRAMMED mode disabled The fundamental characteristics of the PROGRAMMED mode are e The clock e The current day e Choice of weekly daily program 4 11 1 Current day and clock See paragraphs4 6 1 and 4 6 2to learn how to set the day and current time Remember that the days of the week are indicated on the remote control with the following abbreviations MO Monday TU Tuesday WE Wednesday TH Thursday FR Friday SA Saturday SU Sunday correct operation
17. any of N its accessories are used incorrectly or modified without authorisation Only original MCZ spare parts must be used for replacements Warnings and guarantee terms Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited USE AND MAINTENANCE MANUAL Chapter 2 page 10 2 THEORETICAL RECOMMENDATIONS FOR INSTALLATION 2 1 THE PELLET Pellets are obtained from sawdust drawing produced when working natural dried wood unpainted The compact nature of the material is ensured by the lignin that is contained in the wood itself and allows pellets to be produced without using glue or fixing materials There are various types of pellet on the market with characteristics that vary depending on the mix of wood used The diameter of the pellets varies between 6 and 8 mm and the standard length is between 5 and 30 mm Good quality pellets have a density that varies between 600 and over 750 kg mc and a water content that is kept between 5 and 8 of the pellet s weight As well as being an eco friendly fuel that makes maximum use of wood residues to obtain cleaner combustion than fossil fuels pellets also offer technical advantages While a good wood has a calorific value of 4 4 kW kg 15 humidity after approximately 18 months of ageing pellets have a calorific value of 4 9 kW kg Pellets must be kept in a dry place protected from dirt to ensure good combustion Pellets are usually supplied in 15
18. as the current time setting or P99 timer customisation menus by pressing this button in combination with others 5 Scroll up down button for adjusting the flame power ventilation and all other adjustments 6 The MENU button allows you to access the ventilation SLEEP mode and TIMER settings 7 Support base that contains the battery compartment Operation Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited MACZ PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 4 page 30 4 4 3 Remote control display KEY 1 Icon indicating the operating mode of the stove MANUAL 12 Icon that indicates the SLEEP function If fully off the SLEEP AUTOMATIC AUTOMATIC WITH ECO STOP function is deactivated If only the border of the icon shows 2 Icon that sends data to the stove the SLEEP function is enabled in other words the stove will E switch off at the end of a countdown set by the user The 3 Icon that indicates the keypad lock is enabled included to countdown is visible in icon no 9 If the icon is fully on the prevent accidentally pressing the buttons SLEEP function setting mode is on When this icon stays on the batteries must be replaced 13 Fan icon that allows you to adjust the speed of the hot air Icon that indicates the temperature detected in the room that fan If the word AUTO also shows the fan is fastened to the the remote control is located in via
19. few minutes and then shuts down The pellet tank is empty The pellets are not being introduced The pellet temperature safety sensor was triggered The door is not closed properly or the seals are worn Unsuitable pellets Low pellet feed rate Combustion chamber dirty Outlet obstructed Flue pipe obstruction alarm activated Smoke extraction motor failure Start up phase not completed Temporary power failure Smoke duct obstructed Faulty or broken temperature sensors Igniter failure Fill the tank with pellets See previous fault Leave the stove to cool down fully reset the thermostat until the lock switches off and restart the stove If the problem persists contact the technical support department Close the door or have the seals replaced with original spares Change to a type of pellet recommended by the manufacturer Ask the technical support department to check the fuel supply Clean the combustion chamber according to the instructions in the manual Clean the smoke duct Check for any blockage of the flue pipe Check the motor and replace it if necessary Repeat the start up phase See previous instructions Clean the smoke duct Check and replace sensors if necessary Check and replace igniter if necessary Pellets build up in the brazier the glass of the door gets dirty and the flame is weak Insufficient combustion air Damp or unsuitable pellets Smoke extract
20. heat protective gloves or hands cool type systems DO NOT operate the stove while the door is open or if the glass is broken Do not touch the stove with wet hands as the appliance is electrical Always remove the cable before operating on the unit Before carrying out any cleaning or maintenance Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited USE AND MAINTENANCE MANUAL Chapter 1 page 7 operations make sure that the stove is disconnected from the mains power supply by pressing the general power switch on the back of the stove or removing the electrical cable that supplies the stove In the event fire in flue pipe switch off the stove and disconnect it from the power supply Never open the door Call the competent authorities The stove must be electrically connected to a system equipped with an efficient earth conductor The system must be of a suitable size for the stated electrical power of the stove Incorrect installation or poor maintenance not conforming to the instructions provided in this manual may cause personal injury harm to animals or damage to property MCZ bears no civil or criminal liability for incorrect installation or poor maintenance 1 2 OPERATIONAL WARNINGS AN Turn off the stove in the event of a failure or malfunction Pellets must not be manually fed into the burner Unburned pellets that build up in the burner following repeat
21. of the timer The current day and time setting is essential for the Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 40 4 11 2 TIMER activation and selecting a program SETTING A WEEKLY PROGRAM To activate the TIMER function and select a weekly or daily program press button no 6 several times until the clock icon lights up on the PROGRAM You can then use button no 5 to choose from 10 weekly programs preset in the remote control The select the program that best meets the heating needs in your home according to the tables shown in paragraph 4 12 and store the program number in the remote control If none of the 10 preset programs meet your heating requirements you can construct a E personalised weekly program P99 as desired see the following paragraph K control automatically exits timer adjustment mode If the keypad is not pressed for 7 seconds the remote and confirms the most recent setting entered Immediately after selecting the required TIMER program and confirming it with button no 6 exit the settings menu and the TIMER icon will continue to show on the remote control display in the following format If this icon continues to show the display this means that timer program that involves starting up or shutting down the stove at various times thr
22. pipe is in poor condition e g cracks poor insulation etc you are advised to insert a stainless steel pipe of a suitable diameter into the flue pipe This steel pipe must extend along the entire length of the flue pipe until it reaches the top Use suitable tools to check that there is a minimum draught of 10 Pa Install an inspection point on the base of the flue pipe for regular checks and cleaning Checks and cleaning must be performed annually Make the connection to the flue pipe using connections and pipes recommended by us You MUST check that a windproof chimney is installed in accordance with standards in force This type of connection even when there is temporary loss of current ensures that smoke is discharged 2 7 CONNECTION AN EXTERNAL DUCT USING AN INSULATED OR DOUBLE WALL PIPE The internal dimensions of the external duct must be between a minimum of 10 X 10 cm or a diameter of 10 cm and a maximum of 20 X 20 or a diameter of 20 cm Use suitable tools to check that there is a draught of 10 Pa Use only smooth stainless steel insulated double wall pipes inside the stove stainless steel hoses are not permitted These pipes must be fixed to the wall Install an inspection point on the base of the external vertical duct for regular checks and cleaning Checks and cleaning must be performed annually Make the connection to the flue pipe using connections and pipes recommended by us You MUST check
23. smoke produced by the drying paint from damaging the colour Following long periods in which the stove is not used remove any remains of pellets the tank using vacuum cleaner with a long pipe Pellet remains that have been lying in the stove for some time may have absorbed moisture changing their original characteristics and making them no longer suitable for combustion 1 If the front cladding of the stove is made from white 4 3 LOADING PELLETS The fuel is loaded via a flap on the side of the stove Pour the pellets into the tank The empty tank holds approximately 18 Kg Do not put any type of fuel into the tank other than pellets that comply with the specifications indicated above 4 4 LCD REMOTE CONTROL 4 4 1 General characteristics of the LCD remote control The stoves are mainly controlled via the remote control They can also be operated via the small panel on the rear of the stove in the event of an emergency The LCD radio frequency remote control allows you to make full use of the stove s functions adjust all of the operating parameters set the timer and above all constantly monitor the temperature of the room in relation to the operating output of the stove In fact the room sensor is directly included in the remote control to allow you to measure the temperature in the room to be heated more accurately no matter where the user desires without the restraint of inconvenient restricti
24. stove is already on The setting defined on the personalised program is stored in the memory even if you remove and replace the batteries in the remote control IMPORTANT NOTE The stove takes 10 15 minutes to start up and a further 10 15 minutes are required until sufficient hot air is released Please take this time into consideration when adjusting the start up time Similarly the stove takes approximately 30 minutes to shut down during which time the heat accumulated by the appliance is still released into the room Take this time into consideration for considerable fuel savings Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 42 4 11 3 Deactivating the TIMER To deactivate the TIMER access the programming menu again using button no 6 until the 2 icon appears and using button no 5 select OFF Wait 7 seconds to confirm the setting or press button no 6 again to confirm the setting This selection deactivates the TIMER PROGRAM 4 12 PRESET WEEKLY AND DAILY PROGRAMS 4 12 1 Weekly programs The weekly programs selected by MCZ and stored in the remote control of the stove have been designed to meet most needs of users that are not home during the working day labourers retailers employees shift workers etc as well as people who stay at home for most of the day housewives e
25. the internal sensor on the output remote control itself 14 Flame icon that allows you to adjust one of the 5 flame power 6 Unit of measurement that can be selected to display the levels If the flame is power level 5 MAX is also displayed relevant requested degrees Celsius Farenheit 15 Icon that when activated indicates that you can adjust the 7 Icon that appears together with the room temperature pellet chute function reserved for qualified technicians detected by the internal sensor located on the remote control 16 Icon that when activated indicates that you can adjust the 8 Temperature set by the user The room should reach this time that appears in icon no 9 temperature when in AUTOMATIC operation In MANUAL 7 that indicate the fan power 1 bar 1 speed 2 bars operation this indication is switched off 214 speed 5 bars 5 speed 9 Internal clock Can act as a temporary countdown if th 18 Bars that indicate the flame power 1 bar 1 power level 2 SLEEP function is enabled nd th x bars 274 power level 5 bars 5 power level These 10 Icon that indicates the current day in English If setting the bars only appear when the stove is operating in MANUAL personalised TIMER the bars underneath if enabled indicate mode that some daily time brackets have been activated for that NN day 19 This icon allows you to select the weekly program when tos setting the TIMER It is also used to s
26. 2 INSTALLATION PRECAUTIONS IMPORTANT The stove must be installed and assembled by qualified staff The stove must be installed in a suitable place to allow normal opening and regular maintenance The room in which the stove is installed must offer correct environmental conditions for operation be equipped with a 230 50 Hz electrical power supply offer a suitable smoke outlet system fitted with external ventilation fitted with EC compliant earthing system The stove must be connected to a flue pipe or internal or external vertical duct in accordance with the applicable standards in force The stove must be positioned so that the electrical plug is accessible IMPORTANT The stove must be connected to a flue pipe or a vertical duct that can discharge the smoke at the highest point of the home The smoke does however result from combustion of wood essences and may therefore soil walls if released in contact with or close to them Caution the smoke is not very visible but is very hot and can cause burns on contact Before positioning the stove holes must be made for the smoke pipe passage and the external air inlet 2 3 THE OPERATING ENVIRONMENT For correct functioning and even distribution of heat the stove should be positioned in a location in which the air required for pellet combustion can flow in approximately 40 m h must be available in accordance with the installati
27. A and sides of the stove B If ventilation is ducted maintain a distance of 2 cm at the back of the stove C and a distance of 20 cm at the sides of the stove D Air ventilation without ducting 3 towards the rear wall only if there is suitable caulked ducting of the hot air flow The room ventilation can be adjusted If particularly delicate objects are present such as furniture curtains or sofas increase the stove clearances substantially If the floor is wooden lay down a floor guard in N compliance with the applicable standards in force in Air ventilation with ducting the country of installation 2 4 THE EXTERNAL AIR INLET The room in which the stove is installed MUST provide at least as much airflow as is required for regular combustion of the appliance in the room This can be achieved via permanent apertures made in the walls of the room to be ventilated leading to the outside or via individual or grouped ventilation ducts To achieve this a through hole with a minimum free cross section of 150 cm must be drilled in the external wall near the stove 12 diameter or 10x10 cm square hole protected by a grille on the inside and on the outside The air inlet should also be directly connected to the installation setting be protected with a grille metal mesh or suitable protection provided it does not reduce the minimum cross section be positioned in such
28. All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 36 mode allows you to set a temperature that you want the room to reach In this operating mode the stove will automatically adjust its heat output delivered in order to reach and constantly maintain the temperature in the room at the set value Press button no 4 on the remote control to select AUTOMATIC mode This is indicated on the display by the word AUTO In this mode you can use button no 5 to adjust only the desired room temperature Pressing the top of button no 5 increases the temperature selected Pressing the bottom of the button lowers the temperature The desired temperature is indicated by the figures in icon no 8 The remote control adjusts the operation of the stove continually comparing the temperature detected in the room with the temperature set by the user The detected temperature is indicated at the top right hand side of the display and more accurately by the larger figures near to the little house symbol When the desired temperature has been reached in the room the stove gradually drops to minimum power If the temperature in the room drops below the set level the stove again gradually brings itself to maximum performance to heat the room The temperature in the room is detected by a sensor inside the remote control Therefore the stove will always try to reach
29. C and a enough time has passed since the stove shut down the stove will automatically restart and work until 20 C is reached again If the temperature read from the room sensor on the edge of the remote control remains above the value set on the thermostat e g 20 21 C the stove will remain off In this mode the user can start up the stove by resetting the thermostat temperature to a value higher than the temperature inside the room or by switching the stove off and then on again To switch the stove off and on press button no 3 for a few seconds and then pressing it again to restart the stove You do not need to reset ECO STOP mode as it remains in the memory from the last time the stove was used Operation Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES MEZ USE AND MAINTENANCE MANUAL Chapter 4 page 38 4 9 THE HOT AIR FAN 4 9 1 Menu navigation To navigate the menu headings press button 6 repeatedly You can make modifications using button 5 If you press button 3 quickly or simply wait 7 seconds the remote control will exit the menu heading and confirm any modifications 4 9 2 COMFORT AIR version In this version the stoves are equipped with two fans which duct the hot air at the front and rear Conventionally we will refer to fan 1 as the one releasing air at the front and to fan 2 as the one with the rear outlet Adjustment of the two
30. INTENANCE MANUAL page 52 4 18 Silencing alarms If an alarm is triggered follow the procedure described below to restore normal stove operation e Position selector D on the emergency panel located on the back of the stove to OFF for a few seconds until the 3 digit code identifying the type of alarm disappears The following operation also cancels the flashing red LED and the acoustic alarm signal e Return selector D to the REMOTE position to regain management of the stove operation via the remote control e Switch the remote control off and switch it back on again if you wish to restart the stove according to the last mode set only if fault 12 intervened communication failure between the remote control and the stove The stove automatically exits the alarm mode the first time it receives a signal from the remote control The stove remains and operating normally 4 18 1 Mechanical seizure of stove Mechanical seizure of the stove can be caused by Overheating of the stove structure A03 Overheating of smoke A04 While the stove is operating uncontrolled intake of air obstruction in flue pipe is detected 05 The seizure is indicated on the display and accompanied by an acoustic beep In this situation the shut down phase is automatically activated When this procedure is activated all testing operations to restore the system will be ineffective The ca
31. IR DUCT Once the stove has been positioned correctly you may start installing the hot air piping The air can be channelled by fastening two hoses to the back of the stove to correspond with the holes at the top of the stove To connect the pipe remove the top thread the pipe and fasten it with a clamp 22 242524 42 4 The direction of the air exiting the stove can then be changed at any time even if ducting has been carried out There are two handles on the top of the stove that allow you to discharge the hot air in the direction of your choice POSITION 1 AIR ON LEFT SIDE POSITION 2 AIR ON RIGHT SIDE POSITION 3 AIR AT THE FRONT POSITION 4 AIR DUCTED POSITION 5 handle A AIR DIFFUSED POSITION 6 handle B AIR DIFFUSED Installation and assembly Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MACE PELLET STOVES Chapter 3 USE AND MAINTENANCE MANUAL page 22 The ducting can also be walled SEE OPTIONALS The room ventilation can be adjusted towards the rear wall only if there is suitable caulked ducting of the hot air flow The air outlet pipe may reach very high temperatures nearing 200 C It must therefore be insulated appropriately using suitable materials wherever it may come into contact with flammable or heat sensitive surfaces e g fading of colours electrical wireways plasterboard etc Persons and animals must also be protected from v
32. LLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 32 4 5 EMERGENCY PANEL The emergency panel is located on the side of the stove at the bottom This panel is designed to diagnose any operating faults and is needed to control the stove if the remote control is not working KEY stove as well as the ID code for possible operating faults B GREEN LED that gives the following indications e OFF Stove off e FLASHING Stove starting up e ON Stove on C RED LED that gives the following indications A Three figure display showing a series of information about the D E OFF Stove e FLASHING SLOWLY Stove switching off FLASHING RAPIDLY Stove in alarm status accompanied by an acoustic beep for the first 10 minutes ON Stove off Three position selector for the function e OFF Stove manually switched off with remote control absent e REMOTE Stove can only be controlled by the remote control e Stove manually switched on with remote control absent Three position selector for power selection e MIN Selector to operate the stove at MINIMUM power with remote control absent and selector 4 set to ON e Selector to operate the stove at MEDIUM power with remote control absent and selector 4 set to ON e Selector to operate the stove at MAXIMUM power with remote control absent and selector 4 set to ON Button for diagnostic functions relating to t
33. NSTALLATION nnne nennen nnn nnn nnns 10 25 ATHE PELLET iinit eec D ili iaia 10 2 2 INSTALLATION PRECAUTIONS 2 2 Enn edd a xa Va Ea ee Ex E Sexe Led ron decir ti exeo hie 11 23 THE OPERATING ENVIRONMENT 11 2 4 CONNECTING THE EXTERNAL AIR INLET 1 nnne nnn nnne nennen nnn nnns 12 2 5 CONNECTING THE SMOKE OUTLET 11 nennen nennen nnne nnne nee nnn nnn nnn nnn nnn nnn nnn 13 2 6 FLUE PIPE CONNECTION 7 rete eet ee deed a wee Erde 14 2 7 CONNECTION TO AN EXTERNAL DUCT USING AN INSULATED OR DOUBLE WALL PIPE 14 28 CONNECTION TO THE FLUE PIPE 3 eee nnne nanny pex ere a rete x eta Ry eR E Chan VOR Ra 14 2 9 OPERATING FAULTS ASSOCIATED WITH DRAUGHT DEFECTS IN THE FLUE 15 3 INSTALLATION AND 16 3 1 SKETCHES AND TECHNICAL SPECIFICATIONS eene nennen nennen nennen nnn nnne nnn nnn nnn nnn 16 3 1 1 PHILO COMFORT AIR 1 2 4 1 nnn nnn nnne nnn nnne nnn nnn nnns 16 3 1 2 Technical Specifications ss onere fonia lola ere cosas casa Pe Eee Er ee TEE Pee Tos a TELE CIR NEIN ENTE 17 3 2 PREPARATION AND
34. PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 4 page 47 e MONDAY Program 20 e TUESDAY Program 42 e WEDNESDAY Program 00 e THURSDAY Program 13 e FRIDAY Program 33 e SATURDAY Program 10 e SUNDAY Program 08 STARTING THE PROGRAM MONDAY STAGE 1 STAGE 2 Press button no 6 several times until the clock icon lights up fully on the display Press button no 5 upward to select program P99 STAGE 3 STAGE 4 2 EX UL Era WE TH FR SA SU PROGR 2 MO TU WE TH FR SA SU ap PROGRAM 9 Fi Press button no 4 to confirm entry to the daily program mode The 24 h icon comes on and the word MO Monday will begin to flash Press button no 5 upward to select program 20 selected for Monday STAGE 5 STAGE 6 AUTO i HE O TU WE TH FR SA SU Press button no 4 to confirm the program set for MO Monday and start programming TU Tuesday When you press the button a dash appears underneath the MO Monday symbol and the TU Tuesday symbol begins to flash The dash indicates that a timer program has been set for that day After selecting program 42 for TU Tuesday confirm the selection by pressing button no 4 and move on the programming WE Wednesday As above a dash will appear underneath the TU Tuesday symbol and the WE Wednesday symbol will begin t
35. al m requirement 40 35 30 40 35 30 Kcal h respectively for m Product compliant with multiple flue installation Installation and assembly Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 3 USE AND MAINTENANCE MANUAL page 18 the stove to the pallet fig 6 To remove the two screws behind on Figure 1 Stove packaging front view the back of the stove two larger eyelets have been made to allow you to insert the wrench to undo the screws Position the stove in the chosen place taking care to ensure that it complies with the specifications Figure 2 Stove package rear view Figure 3 Front panel package 3 2 PREPARATION AND UNPACKING The Philo stove is supplied in several packages v The first package contains the stove fig 1 v The second contains the painted steel front panel in 2 pieces fig 2 v The third contains the grille fig 4 v fourth contains the upper top fig 5 The packages containing the grille and the top are placed together with the stove in the same box fig 1 The package containing the front panels is placed alongside the stove package fig 2 Open the package and remove the five screws from the base of the stove 3 screws at the front and 2 at the back These screws secure ik ns ny E cun Figure 5 Upper top package Figure 4 Grille pac
36. anel Press the on off button on the remote control to make the introduction The three flashing lines on the display will disappear and the stove will learn the new communication address for the remote control The introduction is also confirmed by 4 acoustic beeps 4 16 SAFETY DEVICES The stove is fitted with the following safety devices e SMOKE TEMPERATURE SENSOR This sensor detects the temperature of the smoke permitting the stove to start up or shut down when the temperature of the smoke drops below the preset value e PELLET TANK TEMPERATURE SENSOR If the temperature exceeds the safety value set stove immediately stops operating To restart the stove the sensor must be reset manually This can only be done once the stove has cooled down e ELECTRICAL SAFETY The stove is protected against violent current surcharges by a general fuse situated in the power supply panel at the rear of the stove Other fuses to protect the electronic boards are situated on this panel e SMOKE BLOWER BREAKAGE If the blower fan stops the electronic board promptly suspends the supply of pellets and the alarm is displayed e GEARED MOTOR BREAKAGE If the geared motor stops the stove continues to operate until the minimum cooling level is reached BRIEF POWER FAILURE In the event of a power failure during operation when the power returns the stove cools down and then restarts automatically e FAILED START UP If a flame fails to ignite duri
37. d by the drying paint from damaging the colour 1 If the front cladding of the stove is made from white Fit the front panels as follows e Take panel A and fit it into the pins located at the bottom of the stove Fasten the panel to the structure using the screws provided two screws on the right and two on the left The panel must be secured centrally Open the door and place two more screws at the bottom The screws to position in the centre underneath the door are black Installation and assembly Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 3 page 24 e this point fasten panel using the same method panel should fit into the pins on the underpart of the stove and be fastened to the structure in the central part under the door with two screws again black At the top of the panel there are two springs that lock into a groove on the structure Fit the grilles as follows e Take the grilles C D F G which are identical and fasten them to the structure of the stove using 4 screws for each 2 per side The screws are supplied Do the same thing with the central grille E 3 5 2 Fitting the upper top The top is positioned by simply resting it on the structure of the stove To ensure that the handles are positioned and operate correctly check when positioning the top that the studs on the handle co
38. d or used inappropriately to lift or position it the function of the outlet will be irreparably compromised 1 Rotating the feet clockwise lowers the stove 2 Rotating the feet anticlockwise raises the stove 42 2 17 A TEN P 7 Foot J Installation and assembly Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 3 USE AND MAINTENANCE MANUAL page 20 3 3 THE SMOKE OUTLET PIPE The smoke outlet can be positioned either at the rear or at the top of the stove Should you wish to connect the smoke outlet at the top of the stove remove the cap with the three screws from underneath the top Next insert the pipe until it joins the smoke connection Remove the fixed cap with the three screws from underneath the top of the stove TA Inserting the upper smoke outlet pipe If the smoke outlet is positioned at the rear of the stove the T union must be turned towards the back of the stove and the pre perforated panel at the rear of the stove must be removed Next connect the pipes Installation and assembly Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 3 USE AND MAINTENANCE MANUAL page 21 3 4 THE HOT A
39. ed failed start ups must be removed before attempting to start up the stove again Do not wash the internal parts of the stove with water Do not wash the stove with water Water may penetrate into the unit and cause faults in the electrical insulation This can cause electric shocks Do not expose the body to hot air for long periods of time Do not overheat living areas in which the stove is installed This may damage the physical conditions and cause health problems Do not directly expose plants or animals to the airflow as this can have harmful effects on them Do not put fuels other than wood pellets in the tank Install the stove in rooms which are suitably protected against fire hazards and equipped with all utilities including power supplies air and electricity and smoke outlets The stove and ceramic cladding must be stored in a dry place sheltered from weather You are advised not to rest the body of the stove directly on the floor If the floor is flammable it must be suitably insulated If the ignition system is faulty do use flammable materials to light the stove In case of any problems please contact your retailer or INFORMATION 0 MCZ s qualified authorised personnel If repairs are Warnings and guarantee terms necessary request original spare parts Use ONLY fuel indicated by MCZ for ITALY only 6 mm Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MACE
40. elect the daily programs 11 Icon that indicates the TIMER function If fully off the TIMER in the personalised timer program is deactivated If only the border of the icon shows the Du AN TIMER is enabled If the icon is fully on the TIMER setting 20 In the TIMER setting if this icon comes on together with no mode is on 19 you are selecting the personalised weekly program that involves entering daily gt 24h time brackets Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 31 NOTE Icons no 11 12 13 and 14 have two different stages of activation e FULLY LIT ICON COMPLETELY BLACK ONLY THE BORDER OF THE ICON LIT When the icons are fully lit this means that you are operating within that function For example if the fan symbol is fully on this means that you are modifying the speed of the hot air fan using button no 5 When only the edges of the icons are lit this means that the function is active but you cannot modify it unless you enter the relevant menu heading When you enter the relevant menu the icon fully lights up see above For example if only the border of the fan icon is lit you cannot modify the speed of the fan by pressing button no 5 but the function is still active because the fan is operating if the stove is on To modify the speed of the fan simply access the menu that allows
41. ent underneath the symbols of the week You can access programming again at any time by pressing button no 6 reselecting program P99 with button no 4 to check that the program has been set 4 14 ENABLING THE KEYPAD LOCK The remote control is fitted with a function that makes it possible to enable a keypad safety lock This prevents the buttons from being pressed accidentally or if a child should pick up the remote control The lock is enabled by simply pressing button no 6 for 3 seconds After this time the lock symbol will appear at the top left hand side of the display to confirm that the keypad is locked To disable the lock repeat the operation described above Operation Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 4 page 49 4 15 SYNCHRONISING THE REMOTE CONTROL When the product is started up for the first time you may have to introduce the new remote control to the stove To do this follow these simple instructions e connect cable to the stove and turn on the power switch e check that selector D on the emergency panel is in the REMOTE e when the first writing appears on the emergency panel display press the sunken button G using a suitable pointed object toothpicks etc flashing lines will appear on the display of the panel e 3 flashing lines will appear on the display of the p
42. extremely important to ensure that you raise the temperature of the stove gradually rather than overheating it straight away Use low heating powers if in Manual mode e g 1 2 3 When you next start up the stove you can use the full heat power available e g 48 58 This will prevent any damage to the ceramic tiles welding and steel structure When the stove is lit for the first time it will already be in manual mode We recommend that you use only mid low heating power such as the first to third power levels for the initial period Do not try to achieve the maximum heating efficiency immediately Try to familiarise yourself with the controls shown on the panel or remote control Try to visually memorise the messages that the stove shows you via the display on the remote control Operation Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited MACE PELLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 28 4 2 CHECK PRIOR TO START UP Check all the safety conditions covered previously Make sure you have read and fully understood the contents of this instruction manual Remove all components which could burn from the combustion chamber and glass polystyrene adhesive labels and instructions Check that the brazier is positioned correctly and rest it well on the base painted metal it must be removed when the stove is started up for the first time This prevents
43. fans summarised in the table below is independent and is set via the control panel Type Fan speed Fan 1 0 1 2 3 4 5 Fan 2 0 1 2 3 4 5 35 POSSIBLE COMBINATIONS COMBINATION 0 0 IS NOT PERMITTED The procedure is similar to the AIR version Enable the fan icon via button 6 on the remote control Above the bar symbol 17 indicating the fan speed number 1 will appear This indicates that you are programming fan 1 Adjust the intensity via button 5 Press button 6 Number 2 will appear above the bars This indicates that you are programming fan 2 Adjust the intensity via button 5 If the keypad is not pressed for 7 seconds the remote control automatically exits fan adjustment mode and confirms the most recent setting entered If low fan settings are selected the power of the stove will be automatically limited to prevent the structure and the air released by the room fans from overheating Operation Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 4 page 39 4 10 SLEEP FUNCTION This purpose of this function is to allows you to select a programmed shut down more quickly without having to program the TIMER inside the stove A simple way to explain the SLEEP function is to say that it allows the user to set a countdown The countdown can range from a minimum time of 15 minutes to
44. fied quality pellets are used It is good practice to ensure efficient ventilation in the room when cleaning the stove 5 1 DAILY OR WEEKLY CLEANING UNDER THE USER S RESPONSIBILITY 5 1 1 Before every start up Remove ash and any incrustations from the brazier as these may obstruct the air passageways If the pellets in the tank have run out unburned pellets may build up in the brazier Always empty the brazier of all residue before start up REMEMBER THAT ONLY A BRAZIER THAT IS CORRECTLY POSITIONED AND THOROUGHLY CLEAN CAN GUARANTEE OPTIMAL START UP AND OPERATION OF YOUR PELLET STOVE To clean the brazier properly remove it fully from its seat and clean all holes and the grate at the bottom thoroughly If good quality pellets are used is it normally sufficient to use a brush to restore the component to optimum operating conditions 5 1 2 Check every 2 3 days Clean and empty ash drawer M being careful of the hot ash You may use a vacuum cleaner to remove the ash but only if the ash is completely cold Use a vacuum cleaner designed to suction a certain size of particles such as Rely on your experience and on the quality of the pellets to determine how frequently cleaning is required It is nonetheless advisable not to clean less frequently than every 2 or 3 days When this operation is finished reinsert the ash drawer under the brazier checking that it is properly inserted Example of a clean brazier
45. grams Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MCZ GROUP 5 Via La Croce 8 33074 Vigonovo di Fontanafredda PN ITALY Telephone 39 0434 599599 PBX Fax 39 0434 599598 Internet www mcz it e mail mcz mcz it 8901144800 Rev 0 07 2011
46. he operation of the stove Button to enable communication between the stove and a new remote control via the process explained below TO ALLOW THE STOVE TO OPERATE WITH THE REMOTE CONTROL SELECTOR D MUST BE SET TO REMOTE Operation Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited MACE PELLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 33 4 6 SETTINGS TO IMPLEMENT BEFORE THE FIRST START UP Once the power supply cable at the rear of the stove is connected turn the switch again at the rear to position I The illuminated button will light up and LED C on the emergency panel will turn red LIGHT PERMANENTLY ON 4 6 1 Adjusting the current time and day Pressing button no 4 and no 6 on the remote control at the same time for 3 seconds while the stove is on will open the current time and date adjustment menu When CLOCK appears on the display you can select the current time using button no 5 and confirm it using button no 6 You can then select and confirm the minutes using button no 6 then set the day When you have finished setting the date and time press button no 6 again to confirm all the settings and exit the menu The days of the week are indicated by the following abbreviations MO Monday TU Tuesday WE Wednesday TH Thursday FR Friday SA Saturday SU Sunday control automatically exits the time adjustment
47. ical mechanical components must only be checked by qualified personnel with technical expertise in combustion and electricity It is advisable to perform this routine annual maintenance with a scheduled service contract focusing on the visual and functional check of the internal components Below is a summary of the indispensable checks and or servicing tasks for the stove to function correctly PARTS PERIOD 1 DAY 2 3 DAYS Moledo ess Complete exchanger 5 Smoke duct Dorsa 1 _ Remote control battery if purchased optional Maintenance and cleaning Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES MEZ USE AND MAINTENANCE MANUAL Chapter 6 page 57 6 FAULTS CAUSES SOLUTIONS CAUTION repairs must be performed solely specialised technician with the stove switched off and the appliance unplugged from the socket FAULT POSSIBLE CAUSES REMEDIES Pellets are not being introduced into the combustion chamber The pellet tank is empty The auger is blocked by sawdust Faulty geared motor Faulty circuit board Fill the tank with pellets Empty the tank and manually unblock the sawdust in the auger Replace the geared motor Replace the circuit board The fire goes out or the stove stops automatically The stove operates for a
48. incide with the triangle A of the structure The centring process is essential to the ability to direct the air in the desired position 1 POSITION OF THE TRIANGOLO A TOWARDS THE BACK OF THE STOVE Installation and assembly Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 3 USE AND MAINTENANCE MANUAL page 25 2 POSITION OF THE handle STUD IN THE SAME POSITION AS THE TRIANGLE A Installation and assembly Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 3 USE AND MAINTENANCE MANUAL page 26 3 6 FITTING THE AIR FILTER The cylindrical filter is already fitted inside the stove If the filter needs cleaning loosen the screw with the knob located on the air inlet tube unthread the filter clean it and then secure it by locking the knob CAUTION Never operate the stove without the air filter MCZ bears no responsibility for any damages to internal components caused by failure to respect this instruction 3 7 CLOSING THE DOOR CAUTION The door must be closed properly for the stove to operate correctly Thread the cold hand on the opening hook of the door into the Philo stove lift and pull 3 8 ELECTRICAL CONNECTION Connect the power supply cable first to the side of the stove and then to an electrical soc
49. indirectly on the operation of the flue creating areas of surpression and depression both inside and outside homes In environments directly exposed to wind 2 an internal surpression can be created that can encourage draught in stoves and WIND fireplaces However this can be contrasted by external surpression if the chimney is positioned on the side exposed to the wind 1 On the N other hand environments facing away from the wind 3 can create a dynamic depression that competes with the natural thermal depression developed by the flue However this can be compensated sometimes by positioning the flue pipe on the opposite side to the direction of the wind 4 1 2 Surpressed zones IMPORTANT 3 4 Depressurised zones The operation of the pellet stove is greatly affected by the conformity and positioning of the flue pipe used Precarious conditions can usually be resolved by setting the stove appropriately This must be done by qualified MCZ staff Theoretical recommendations for installation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 3 USE AND MAINTENANCE MANUAL page 16 3 INSTALLATION AND ASSEMBLY 3 1 5 5 AND TECHNICAL SPECIFICATIONS 3 1 1 PHILO COMFORT AIR dimensions 1062 di S 4 4 IZ 2 7 ta Instal
50. ith a crossed out wheeled dustbin 1 4 GUARANTEE TERMS subject to normal wear specified below for two years from the date of purchase provided that proof of purchase is supplied in a document specifying the name of the retailer and the date on which the sale was made and that the completed guarantee certificate was sent within 8 days of said purchase The product must also be installed and tested by a specialised fitter and in accordance with the detailed instructions provided in the instruction manual that accompanies the product The guarantee covers the replacement or free repair of parts recognised as being faulty at source due to manufacturing defects MCZ guarantees the product with the exception of parts Warnings and guarantee terms Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited USE AND MAINTENANCE MANUAL Chapter 1 page 9 1 4 1 Guarantee limits The aforementioned guarantee does not cover electrical and electronic parts or fans for which the guarantee period is one year from the date of purchase of the product proven as indicated above The guarantee does not cover parts subject to normal wear such as seals glazing and all removable parts of the combustion chamber Parts replaced will be guaranteed for the remaining guarantee cover period starting from the original date of purchase of the product 1 4 2 Exclusions Colour variations of painted and ceramic parts a
51. iting 30 seconds The program is confirmed the clock icon switches off continuing to display only the borders The LEDs indicating the program selected switch off 1 Press button no 6 until the clock icon appears 2 Select the program using button no 5 3 Confirm the program using button no 6 or by waiting 30 seconds after which time the remote control automatically confirms the choice made and exits the programming menu 4 The empty timer icon remains visible indicating that the program has been set and from the time the stove will automatically start up and shut down 4 13 2 Setting a daily program Let us take a user without stable daily hours freelancer etc as an example This user knows that they will be at home on the following days at the following times e MONDAY 2 at home until 10 00 and from 17 00 onwards e TUESDAY gt at home until 9 00 and from 12 00 onwards e WEDNESDAY gt stays at home all day and does not wish to set any programs e THURSDAY gt stays at home all day e FRIDAY 2 at home until 9 00 from 12 00 until 15 00 and from 18 00 onwards e SATURDAY only at home from 18 00 onwards e SUNDAY gt only at home from 14 00 onwards Based on these times we can select the daily programs that most closely meet this activity from the table illustrated in paragraph 4 12 2 Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MEZ
52. kage Installation and assembly Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MACE PELLET STOVES Chapter 3 USE AND MAINTENANCE MANUAL page 19 The body of the stove or unit must always be handled vertically and only using trolleys Pay particular attention to the door and its glazing to protect them from mechanical knocks which would compromise their proper working order In all cases appliances must be handled with care If possible unwrap the stove near the chosen place of installation The materials making up the packaging are neither toxic nor harmful and as such require no special disposal measures Storage disposal and any recycling is therefore the responsibility of the end user and must be carried out in compliance with the applicable laws in force Do not store the unit and claddings without the associated packaging Position the stove without the cladding and then proceed with the connection of the flue pipe Once the connections have been made fit the cladding ceramic or steel sided If you have to connect the stove to an outlet pipe that crosses the rear wall to flow into the flue pipe take great care not to force the mouth Adjust the 4 feet J to find the correct level so that the smoke outlet and pipe are coaxial The feet must be adjusted without the steel or ceramic sides as the adjustment occurs inside the cladding If the smoke outlet of the stove is force
53. ket on the wall Opening the Philo stove door The main switch located on the side of the stove is only used to switch on the stove When the stove is off we recommend that you keep it turned off If the stove is not used for a period of time remove the power supply cable from the stove Electrical connection of the stove Installation and assembly Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 4 page 27 4 OPERATION 4 1 WARNINGS PRIOR START UP Avoid touching the stove during the initial start up as the paint hardens during this time If you touch the paint the steel surface may be exposed If necessary touch up the paint with the spray can of the dedicated colour see Pellet stove accessories It is good practice to guarantee efficient ventilation in the room during the initial start up as the stove will release some smoke and some paint smells Do not stand close to the stove and as mentioned air the room The smoke and paint smell will disappear after about an hour of operation but remember that these are not in any case harmful The stove will undergo expansion and contraction during the start up and cooling phases so it may squeak slightly This is completely normal given that the structure is made from laminated steel It should therefore not be considered a defect It is
54. kg bags to make storage very practical A good quality pellet ensures good combustion and lowers harmful emissions into the atmosphere The poorer the quality of fuel the more often the brazier and combustion chamber must be cleaned The main quality certifications for pellets on the European market are DINplus and O Norm M7135 These certifications guarantee that the following values are adhered to Y Calorific value 4 9 kWh kg Water content max 10 of weight Percentage ash max 0 5 of weight Diameter 5 6 mm Length max 30 mm Content 100 untreated wood without any added fixing substances max percentage bark 5 Packaging in bags made from environmentally friendly or biologically decomposable material SN NS S S S lt Pellet fuel 15 kg bag of fuel Theoretical recommendations for installation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited USE AND MAINTENANCE MANUAL Chapter 2 page 11 its stoves DINplus and O Norm M7135 Using poor quality pellets or pellets that do not comply with the indications given above compromises the operation of your stove and may consequently lead to decline of the guarantee and liability for the product MCZ pellet stoves operate only with pellets of 5 mm to max 30 mm length and 6 mm diameter in ITALY only or 6 8 mm diameter in other European countries 1 MCZ strongly recommends the use of certified fuel in 2
55. lation and assembly Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited MEZ PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 3 page 17 3 1 2 Technical specifications Technical specifications PHILO Comfort Air Total heat output Max 9 0 kw 7740 kcal Total heat output Min 3 2 kw 2580 kcal Max output 87 8 Min output 93 6 Max temperature of smoke discharged 170 C Min temperature of smoke discharged 70 C Particulate 28 mg Nm 13 05 19 2 Min and Max CO at 13960 0 042 0 01296 Min and Max CO at 13960 6 0 9 296 Min and Max smoke mass 4 0 7 9 g sec Minimum draught at Max power 0 10 mbar 10 Pa Minimum draught at Min power 0 05 mbar 5 Pa Tank capacity 27 litres Type of pellet fuel 6 8 mm diameter pellet With 5 30 mm size Hourly pellet consumption Min 0 7 kg h Max 2 0 kg h Running time Min 26 h Max 9 h Heatable volume m 194 40 221 35 258 30 Combustion air inlet Smoke outlet External diameter 50 mm External diameter 80 mm Maximum electricity consumption 420 W Med 80 W Voltage and frequency of power supply 230 Volt 50 Hz Weight with packaging Net weight 135 Kg 145 Kg Data that may vary depending the type of pellet used Heatable volume according to the c
56. lderly people etc In addition thought has been given also to people who might use the stove in a second home that they occupy only at weekends e g houses in the mountains and want the house to be warm when the arrive For those with more specialised needs not satisfied by the ten weekly programs weekly program P99 can be personalised using one of the 62 different daily programs for each individual day of the week see chapter 4 11 2 Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 43 Weekly programs Table of times No we sedoso e eos soa Pesados dass ROTA NERO Sat Sun P02 Mon Fri Sat Sun HHHH Mon Fri Sat Sun Sat Sun Mon Fri P07 Mon Sat Sun Sun Sun Fri Operation on off Technical dept rights reserved by Group S p A Reproduction prohibited PELLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 44 4 12 2 Daily programs Table of times programs Operation Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited Chapter 4 page 45 PELLET STOVES USE AND MAINTENANCE MANUAL Table of times Daily programs
57. less they are supervised or have been instructed to use the device by the person in charge of its safety The instructions provided in this manual must always be observed to ensure the correct use of this stove and of any electronic appliances connected to it as well as to avoid any accidents The stove must be used adjusted and programmed by an adult Errors or incorrect settings may cause hazardous conditions and or malfunction The user or anybody preparing to operate the stove must read and fully understand the contents of this instruction manual before beginning any operation The stove must only be used for its intended use Any other use is considered incorrect and therefore dangerous Do not use the stove as a ladder or supporting structure Do not place laundry on the stove to dry Clothes airers and similar items should be kept at a safe distance from the stove Risk of fire The user is fully liable for any incorrect use of the product MCZ bears no civil or criminal liability for incorrect use Tampering of any nature or replacement of stove spare parts with non original parts may endanger the operator MCZ bears no civil or criminal liability for tampering or use of non original parts Large parts of the surface of the stove can get very hot door handle glass smoke outlet pipes etc Therefore avoid touching these parts without wearing suitable protective clothing or using appropriate measures such as
58. n a lateral 200 mm Safety clarence distance side Sikkerhedsafstand side Producto conforme a la instalaci n de tubos m ltiples Produto conforme para instala o em condutas multiplas Appliance suitable for installation in a shared flue Apparatet kan bruges i en roggassamleledning Utilizar s lo con combustibles adaptados Utilizar somente combustivel adaquado Use only recommended fuels Anvend kun anbefalede br ndsler Leer y seguir las instrucciones Leia atentamente e siga as instru es Read and follow the operating instructions F lg fabrikantens brugervejledning Made in Italy MACE PELLET STOVES Contents USE AND MAINTENANCE MANUAL page 3 INTRODUCTION i cvccisssccnsccsnceccssccsnsdueadscucunacosdsucsescdusscuadeuadascdarstuaudecedssidaas ueudssunusconsdugssascsectascuadsesccssava 5 1 WARNINGS AND GUARANTEE 6 Tos SAFETY WARNINGS ce teer a INE ea viv Deda pu 6 1 2 OPERATIONAL WARNINGS 3 5 59 E eser e Seen da A ac eta lit patio a era Ria 7 1 3 IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH DIRECTIVE 2002 96 EC 15 ei bti veo ae 8 1 4 Cruise 8 14 12 cGuarantee limite iecit eo 9 14 2 ex EE 9 2 THEORETICAL RECOMMENDATIONS FOR I
59. ng at maximum power o The temperature of the pellet tank exceeds because it is poorly ventilated or because the air fans the safety threshold specified are faulty When the stove is cold enough press button Overheating of the stove structure B on the control panel or OFF on the remote control to cancel alarm 03 Once the alarm has been cancelled the stove can be restarted as normal h ke h The stove automatically shuts down Leave the stove The temperature of the exhaust smoke has to cool down for a few minutes and then restart it eeded preset safety limits e ty Check smoke outlet and the type of pellet used 05 pipe obstruction wind door open Check the smoke duct and close the door Draught problem of brazier blockage The smoke extractor cannot guarantee Check whether the brazier is blocked by incrustations required amount of primary air for correct and clean it if necessary combustion Check the smoke dust and air inlet and clean them i Check that the smoke blower compartment is clean to ensure that no dirt is clogging it If this does not resolve the problem the smoke blower is faulty Call an authorised service centre for it to be replaced The smoke sensor is faulty and does not correctly detect the temperature of the Contact an authorised service centre to have the component replaced exhaust smoke Contact an authorised service centre to have the component replaced Contact au
60. ng the start up phase the stove alarm is triggered ON Ol RENOTES OFF ol MEL MIN TEST Od Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MACE PELLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 50 THE SAFETY DEVICES MUST UNDER NO CIRCUMSTANCES BE TAMPERED WITH The stove can only be started up after the cause that triggered the safety system has been identified thereby Ci restoring the automatic operation of the sensor To troubleshoot the fault please consult this manual which illustrates how to remedy it depending the error message displayed by the stove CAUTION If the stove is NOT used as instructed in this instruction manual the manufacturer will not be held in any way liable for any resulting personal harm and or property damage In addition the manufacturer will not be held in any way liable for personal harm and or property damage due to failure to observe all the rules specified in the manual Also All the necessary measures and or precautions must be taken when carrying out maintenance cleaning and repair work Do not tamper with the safety devices Do not remove safety devices Connect the stove to efficient smoke outlet system Check in advance that the room which the stove will be installed is suitably ventilated 4 17
61. o flash Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 4 page 48 STAGE 7 STAGE 8 r MO TU WE TH FR SA SU a Y gt nu PROGRAM OF L 4 AUTO ea MO JU WE TH FR SA SU PROGRAM mm LILI 2 The user does not wish to enter any program for WE Wednesday and therefore only needs to press button no 5 to select program 00 and then confirm the selection with button no 4 As no program has been selected for WE Wednesday in fact we have selected 00 note that the programming has moved onto TH Thursday No dash has appeared underneath the WE Wednesday symbol This means that no daily timer program has been set for that day STAGE 9 CONCLUDING Continue as illustrated for Monday Tuesday and Wednesday to complete the programming for the remaining days Friday Saturday and Sunday The only difference is the program number that you continue to select using button no 5 Once all the days have been programmed in other words you have reached SU Sunday press button no 6 again to exit programming Alternatively you can simply wait 30 seconds and the remote control will automatically exit programming confirming all of the settings entered To view the programming quickly check whether dashes are pres
62. ode iii 35 Contents Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MACE PELLET STOVES Contents USE AND MAINTENANCE MANUAL page 4 49 2 Manual mode ctore reet ea ceca ovens Ee ax Ede x eee Ee ev weed 35 483 Automatic mode ament etuer ad abalos diae kan passados 35 4 8 8 4 Going from automatic to manual 37 4 8 4 Automatic mode with ECO STOP ii 37 4 8 4 1 Enabling disabling ECO STOP mode eese nennen nennen 37 4 9 THE BOT iii uii i eene lalla alia BRE eed aeu Eie heo Poi a sted ea eee Eu PATRE DIET icio 38 49 1 Menu riavigatiOn iier liana lai 38 4 9 2 COMFORT AIR VERSION sizes tion Penes tee te exte eee arena 38 4 10 az epiem a 39 4211 ERN 39 4 11 1 Bt grae y COCK METTE 39 4 11 2 TIMER activation and selecting a 40 4 11 3 Deactiv ting the TIMER 42 4 12 PRESET WEEKLY AND DAILY PROGRAMS teres ee sense iaaa TSEN ai 42 4 12 1 2 deep eoe Er na ala Ra 42 4 12 2 Daily Programs lulu ariani acari 44 4 13 PRACTICAL EXAMPLE OF WEEKLY
63. oluntary or accidental contact In all cases observe the applicable regulations and laws of the region in which the appliance has been installed It is advisable to include insulation along the entire route of the pipe to minimise dispersion and increase heat output to the room THROUGH WALL HOT AIR OUTLET PIPE INSULATOR E When crossing through walls built with flammable materials the FITTER MUST suitably insulate the stove pipe crossing through it using suitable insulating materials thickness of 1 3 5 with min heat conductivity of 0 07 W m K The pipe introduced into the wall must however be suitably insulated to avoid losing heat and to soundproof the air outlet It is advisable to make ducts similar in length to distribute the air in a uniform manner otherwise the hot air will opt for the shortest or straightest channel Installation and assembly Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 3 page 23 3 5 FITTING THE CLADDING 3 5 1 Fitting the front panels and grilles The stove is supplied with the top grilles and front panels packaged separately Therefore unpack everything before beginning to assemble the appliance WA Mm SS TPS OOOO Z 7 4 painted metal it must be removed when the stove is started up for the first time This prevents smoke produce
64. on called ECOSTOP that will be illustrated later para 4 8 4 To select the mode press button no 4 the operating mode that it was in when it was Each time the stove is started it automatically sets previously switched off 4 8 1 1 Going from manual to automatic mode To go from MANUAL mode to AUTOMATIC mode simply press button No 4 The word MAN will disappear and the word AUTO will appear The flame power level indicators and flame icon will disappear and the numbers for setting the desired temperature will appear icon no 8 4 8 2 Manual mode In this mode you can only vary the heat output delivered To do this select the flame power level Use button no 4 on the remote control to select MANUAL mode This is indicated on the display by the word MAN and the flame symbol In this mode you can use button no 5 to adjust the 5 heat power levels of the stove Pressing the top of button no 5 increases the power Pressing the bottom of the button decreases the power The variation is indicated by the bars above the flame symbol When the 57 power level is reached the word MAX also appears underneath the flame symbol This indicates that the stove has reached maximum performance In this operating mode the flame symbol is completely lit 4 8 3 Automatic mode While MANUAL mode allows you to simply select the heat output delivered and keep this function unchanged over time AUTOMATIC Operation Technical dept
65. on regulations and applicable standards in force in the country of installation The volume of the room should be no less than 30 m Theoretical recommendations for installation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MACE PELLET STOVES Chapter 2 USE AND MAINTENANCE MANUAL page 12 Air should enter through permanent apertures made in the walls near the stove that lead to the outside These should have a minimum cross section of 100 These apertures must be made so as not to be obstructed in any way Air may also be taken from rooms adjoining the one to be ventilated provided they are equipped with an external air inlet and are not used as bedrooms or bathrooms These must not be rooms that present a fire hazard for example garages timber storerooms warehouses for flammable materials The provisions of all the applicable standards in force must be observed in all circumstances Installation of the stove is not permitted in bedrooms bathrooms or in any room in which another heating appliance is installed without an independent air inflow fireplace stove It is forbidden to position the stove rooms with an explosive atmosphere The floor of the room in which the stove is installed must be suitably sized to withstand the weight of the stove BH e If the ventilation is not ducted maintain a minimum distance of 20 cm at the back
66. or motor broken Ensure that the air inlet in the room is present and free Check that the fuel air filter located on the 5 cm diameter air inlet pipe is not obstructed Clean the brazier and check that all airways are clear Perform a general clean of combustion chamber and smoke duct Check the condition of the door seals Change the type of pellet Check the motor and replace it if necessary the Faults Causes Solutions Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MACZ PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 6 page 58 FAULT POSSIBLE CAUSES REMEDIES The smoke extraction motor does not work No electricity supply to the stove The motor is broken The board is faulty The control panel is broken Check the supply voltage and the protection fuse Check the motor and capacitor and replace if necessary Replace the circuit board Replace the control panel The air convection fan never stops Temperature control heat sensor defective or faulty Fan faulty Check the operation of the sensor and replace it if necessary Check the operation of the motor and replace it if necessary The remote control does not work Remote control batteries flat Remote control faulty Replace batteries Replace the remote control In automatic mode the stove always runs at full power The stove will not start
67. oughout the entire day and week is active CAUTION If the timer function is active the amp icon shows all operating screens The TIMER function can be enabled disabled whether the stove is on or off SETTING A PERSONALISED PROGRAM If one of the present weekly programs fails to meet the heating requirements of your home you can select and combine different daily programs from the memory of the remote control In this way you can create a personalised weekly program called P99 There are 62 daily programs to choose from and you can choose a different program for each day of the week 6 To enable this option follow the instructions above for the weekly ME program setting but instead of selecting one of the programs contained the table of weekly programs from 01 to 010 select program C 99 CAS PROGRAM Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited 5 5 Chapter 4 USE AND MAINTENANCE MANUAL page 41 Once program P99 has been selected press button no 4 to enter the daily programming mode The first day of the week will begin to flash MO Monday AUTO e a Use button no 5 to scroll through the programs from 01 to 62 and i select the one that you require Refer to the table in paragraph LILI 4 12 carrying out this type of programming note that the 24h 7 icon will also light up
68. pty and does not always manage to fill the brazier up quickly enough with enough pellets for the flame to ignite normally CANCEL THE ALARM STATUS 02 VIA THE EMERGENCY PANEL see paragraph 4 17 REMOVE THE PELLET REMAINING IN THE BRAZIER AND REPEAT START UP If after repeated number of start up attempts there is still no flame despite a regular supply of pellets check the brazier is correctly seated The brazier must be seated perfectly inside its slot and free of any ash deposits If no abnormalities are detected there may be a problem with the stove components or installation may have been carried out incorrectly 4 7 3 Start up shutdown the emergency panel If the remote control is faulty or the batteries are flat you can operate the stove temporarily using the emergency panel on the rear of the In this configuration the stove be operated manually you can choose between3power levels REMOVE THE PELLET FROM THE BRAZIER AND CALL FOR AUTHORISED MCZ e STARTING UP THE STOVE WITHOUT THE REMOTE CONTROL To start up stove move selector D to the ON When the stove starts up the RED LED will switch off and the GREEN LED will begin to flash until the start up process is complete The GREEN LED stays on permanently while the stove is running e SELECTING THE POWER LEVEL WITHOUT THE REMOTE CONTROL You can choose between three heating power level
69. r paragraphs in this manual or for any additional explanations SYMBOLS USED IN THIS MANUAL CAUTION This warning symbol indicates that you should read carefully and understand the message it refers to as failure to observe the instructions given could seriously damage the stove and endanger the person using it INFORMATION This symbol is used to highlight information that is deemed important for the correct functioning of the stove Failure to observe the instructions provided will jeopardise the use of the stove and cause it to function unsatisfactorily OPERATING SEQUENCES Indicates a sequence of buttons to press to access the menu or perform adjustments MANUAL Indicates that you should refer carefully to this manual or relevant instructions Introduction Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited USE AND MAINTENANCE MANUAL Chapter 1 page 6 1 WARNINGS AND GUARANTEE TERMS 1 1 SAFETY WARNINGS Warnings and guarantee terms Installation electrical connection functional check and maintenance of this appliance must only be performed by qualified or authorised personnel Install the stove in accordance with the regulations in force in the relevant place region or country This appliance must not be used by anyone including children with limited physical sensory or mental skills or with little experience and knowledge un
70. s MIN MED MAX selector E MINIMUM power is the 1 power level MEDIUM power is the 39 power level MAXIMUM power is the 5 power level e SHUTTING DOWN THE STOVE WITHOUT THE REMOTE CONTROL To shut down the stove move selector D to the OFF Operation ON 4 lt gt Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES USE AND MAINTENANCE MANUAL Chapter 4 page 35 Once the remote control is working again remember to put selector D back to the REMOTE position otherwise the stove will ignore input from the remote control 4 8 OPERATING MODES The stove has two operating modes MANUAL and AUTOMATIC 4 8 1 Manual and automatic The stove can operate in the two modes indicated above These modes have different operating concepts MANUAL mode allows you to adjust only the power of the flame from power level 1 to power level 5 ignoring all room temperature measurements This mode is indicated by the word MAN on the remote control display icon no 1 AUTOMATIC mode on the other hand allows you to set the desired temperature in the room in which the stove is installed while the stove automatically adjusts its power to reach and maintain a stable temperature in the room This mode is indicated by the word AUTO on the remote control display icon no 1 In this mode you can also use an advanced functi
71. s well as ceramic crazing do not constitute grounds for dispute as these are natural characteristics of the material and use of the product The guarantee does not cover any parts found to be faulty due to negligence inappropriate use incorrect maintenance or installation not performed in compliance with MCZ s instructions see relevant chapters in this use manual MCZ cannot be held liable for any damage which may either directly or indirectly be caused to persons animals or property ensuing from failure to observe all the instructions provided in the instruction manual and specifically the warnings regarding installation use and maintenance of the device Please contact your retailer and or local importer in the event of product failure Damage caused by transport and or handling is not covered by the guarantee Refer solely to the manual provided for information about product installation and use The guarantee does not cover damage caused by tampering with the device atmospheric agents natural disasters electrical discharges fires and faults in the electrical system The guarantee also excludes damage caused by failure to perform maintenance or by maintenance performed incorrectly and not in compliance with the Manufacturer s instructions SERVICE CALL Service calls must be made to the retailer who will forward the call to the MCZ technical support department cannot held liable if the product and
72. stallation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MACE PELLET STOVES Chapter 2 USE AND MAINTENANCE MANUAL page 15 2 9 OPERATING FAULTS ASSOCIATED WITH E g Wind descending at 45 DRAUGHT DEFECTS IN THE FLUE PIPE Men ee R essi E g Horizontal wind at 8m sec Depression of 30 Pa Among all the weather and geographical conditions that have an impact on the operation of a flue pipe rain fog snow height above sea level sun shy periods exposure to cardinal points etc wind is certainly the most crucial In fact as well as thermal depression induced by the difference in temperature between the inside and the outside of the fireplace there is another type of depression or surpression dynamic depression induced by the wind Ascending wind always has the effect of increasing depression and therefore draught Horizontal wind increases depression if the chimney is installed correctly Descending wind always has the effect of decreasing depression and sometimes inverting it Least favourable points Geert Most favourable position Descending wind 9 WIND p PE ea Pressurised zone Depressurised zone As well as the direction and strength of the wind the position of the flue pipe and chimney in relation to the roof of the house and surrounding landscape is important Wind has an impact even
73. t it downwards and extract it Next remove upper plate Q inserting the cold hand or another tool into the upper part eyelets in correspondence with eyelet Y and lift plate Q After lifting the plate extract it from the seat by pointing it slightly downwards Use a rigid rod or bottle brush to scrape clean the walls of the combustion chamber inside plate Q just removed so that the ash in the lower ash collection compartment falls When the upper exchanger has been cleaned remove plate L by removing the two screws and using the nozzle of the vacuum cleaner to remove the ash and soot that has accumulated in the area around brazier N Clean and refit everything CLEANING THE SMOKE DUCT AND GENERAL CHECKS Clean the exhaust smoke outlet system especially near any T unions elbows and any horizontal sections To clean the T union remove the lower side by removing the two screws For information about cleaning the flue pipe contact a chimney sweep Check the condition of the ceramic fibre seals on the stove door If necessary order new seals from your retailer for replacement or contact an authorised service centre to have this done Cleaning the glazing PH Cleaning the PHILO stove T union Maintenance and cleaning Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 5 USE AND MAINTENANCE MANUAL page 55
74. te control Keypad 29 4 4 3 Remote control display 1 1 1 1 1 4 ana snas an nnn n nnn 30 4 4 4 and replacement of batterieS iii 31 4 5 EMERGENCY PANEL e ER TARA RENS RAE ERE RR 32 4 6 SETTINGS TO IMPLEMENT BEFORE THE FIRST 5 1 44 4 1 33 4 6 1 Adjusting the current time and 33 4 6 2 Setting the unit of temperature 33 47 FIRSTSTART UP ass irent cerno CE Lad eee re 33 4 7 1 Start up shutdown via the remote 33 4 7 2 Note regarding first start Up nennen enne nennen nnne nennen esent nenne 34 4 7 3 Start up shutdown the emergency 1 2 enne menn nnne nnn nnn nnns 34 48 OPERATING MODES 2 iiiter ARI edv ide VR AR ASSERERE LER P REOR Ora dna iate 35 4 8 1 eoe cime ter te Danas a cease uy Led da Er VU ado 35 4 8 1 4 Going from manual to automatic M
75. that adjustment and makes the icon fully light up 4 4 4 Type and replacement of batteries The batteries are housed in the lower part of the device in correspondence with the support base To replace the batteries remove the cover remove or insert the batteries as indicated by the symbols imprinted on the remote control and battery itself Three 1 5 V AAA Micro LRO3 Alkaline batteries are needed for operation Used batteries contain metals that are harmful to the environment Therefore they must be disposed of separately in suitable containers The remote control tells the user when the batteries are about the run out via icon no 4 If the flat battery icon appears this means that the batteries are almost flat and the remote control is about to switch off Flat battery indicator If the remote control switches off due to lack of N battery power the stove can only be controlled via the emergency panel on the rear of the appliance see paragraph 4 5 In emergency mode only a few basic functions remain active on off and manual adjustment of the three power fan levels The batteries supplied can have a limited life span We recommend that you keep spare batteries in your home at all times When replacing the batteries note the polarity indicated by the symbols imprinted inside the remote control compartment Operation Technical dept Al rights reserved by MCZ Group S p A Reproduction prohibited MACE PE
76. that a windproof chimney is installed in accordance with standards in force This type of connection even when there is temporary loss of current ensures that smoke is discharged 2 8 CONNECTION TO THE FLUE PIPE For correct operation the connection between the stove and the flue pipe must be at least 3 of the stove in horizontal sections The total length of these sections must not exceed 2 3 metres The vertical section from one T union to another change of direction must be at least 1 5 metres Use suitable tools to check that there is a minimum draught of 10 Pa Install an inspection point on the base of the flue pipe for regular checks and cleaning Checks and cleaning must be performed annually Make the connection to the flue pipe using connections and pipes recommended by us You MUST check that a windproof chimney is installed in accordance with standards in force This type of connection even when there is a temporary loss of current that smoke is discharged 1 2 3 000000 00 0 Windproof chimney Flue pipe Inspection point 1 2 3 Windproof chimney Flue pipe Inspection point 0 5 mt 2 3 mt MAX 3 5 SN gt 1 5 mt Ni Windproof chimney Flue pipe Inspection point Theoretical recommendations for in
77. the required temperature based on the detection from this sensor Due to this feature the remote control can be considered a true MOBILE EXTERNAL THERMOSTAT with an operating range of approximately 5 metres with charged batteries thermostat conditions that allow the remote control to communicate with the stove must be put in place Therefore we recommend that you keep the remote control in the room heated by the stove within a range of 8 metres from the stove Do not place the remote control too close to the stove as it may be influenced by the heat developing close to the stove We recommend that you keep the remote control in the room in which the stove is installed so that the remote control and stove are able to communicate correctly Note also that if the remote control is moved out the range of the stove the stove will no longer be able to compare the room temperature and will continue to operate in the same mode that the remote control set in the last communication As the remote control performs the function of external Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 37 4 8 3 1 Going from automatic to manual mode To go from MANUAL mode to AUTOMATIC mode press button 4 so that the word MAN appears on the remote control display and the bars for adjusting the flame power appear
78. thorised service centre to have the component replaced The remote control has been out of reception Bring the remote control back into the reception range range of the stove for more than three hours of the stove or replace the batteries in the remote or has flat batteries control if they are flat As soon as the stove picks up a NOTE in this case ONLY the stove will not new signal from the remote control the warnings switch off in the alarm mode but will continue shown on the alarm will disappear You can force to operate in the mode that the remote transmission to the stove easily by pressing button 4 control had set when the last command was which changes the operating mode from manual to automatic and viceversa Generic fault in the electronic control unit Contact an authorised service centre to have the component replaced Smoke blower faulty The pellet igniter is faulty This alarm does not lock the system It only appears Fault in the air flow sensor on the warning screen Contact an authorised service centre to have the component replaced When the stove is switched on and this message flashes this means that the preset operating time Regular maintenance advice before maintenance has expired and maintenance is due to be carried out Contact a qualified MCZ technician Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited MACE PELLET STOVES Chapter 4 USE AND MA
79. use of the seizure is indicated on the display WHAT TO DO If the word A03 appears the stove structure is too hot because the appliance has operated for too long at maximum power or because it is poorly ventilated or because the air fans are faulty When the stove is cold enough press button B on the control panel or OFF on the remote control to cancel alarm A03 Once the alarm has been cancelled the stove can be restarted as normal If the word A04 appears the stove automatically shuts down Leave the stove to cool down for a few minutes and then restart it Check the smoke outlet and the type of pellet used If the word 05 appears the fire door has been open for a long time or there is some air infiltration e g the smoke blower inspection cap is missing If the seizure is not caused by these factors check the smoke duct and flue pipe and clean them if necessary note that this operation is carried out by a specialised MCZ technician Only once the cause of the shutdown has been permanently remedied can the stove be restarted Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 5 USE AND MAINTENANCE MANUAL page 53 5 MAINTENANCE AND CLEANING CAUTION the cleaning operations of all parts should be performed with the stove completely cold and the electrical plug disconnected The stove requires little maintenance if certi
80. ve cables fixed to thermostats The remote control is fitted with a bright blue backlight that is activated at the press of a button Position of the room temperature sensor Operation Technical dept All rights reserved by MCZ Group S p A Reproduction prohibited PELLET STOVES Chapter 4 USE AND MAINTENANCE MANUAL page 29 Keep the remote control away from direct heat sources and water We recommend that you keep the remote control out of reach of children The remote control must always be kept near to the stove within a 5 m radius of operation to allow correct transmission of the room temperature values If the stove does not receive any input from the remote control after three hours of operation it will begin to emit regular acoustic signals to warn the user that the remote control is too far away or the batteries are flat Alarm A10 will appear on the emergency display panel The stove continues to operate in this alarm status To cancel the alarm simply bring the remote control closer to the stove to restore normal operating conditions 4 4 2 LCD remote control keypad KEY Position of the room temperature sensor 2 Backlit LCD display 3 On off switch You can access other menus such as the current time setting menu by pressing this button in combination with others 4 Operating mode selection button MANUAL AUTOMATIC AUTOMATIC WITH ECO STOP You can access other menus such

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