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IP Phone User Manual

1. Please press ok key to set Yes on Yes No PPPoE when using PPPoE method And then key in the account from the ISP vendor PPPoE Username please input the user name of the account given by ADSL ISP PPPoE Password please input the password of the account given by ADSL ISP 3 1 3 Static IP Method For the other network environment the users will need to set the static IP provided by ISP or from the MIS person at office Configure Password 135 Network Static IP Under the Static IP submenu please key in the IP address network mask and default router settings provided by your ISP or private IP address Once all the network settings are completed please restart your IP phone Then you are able to check whether your internet connection is working properly or not by going to View gt Ping then key in a public IP address e g 168 95 1 1 to ping it if the response is ok then the network settings are completed 21 Ga VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access 3 2 Registration to GK Proxy Server After the network environment is set and connected to Internet you can register the IP Phone to the H 323 gatekeeper or SIP Proxy server by the account from your VoIP vendor operator Please choose one of the following methods to register to a gatekeeper or proxy server depends on your IP Phone model 3 2 1 Registration to a gatekeeper IP0121 When the VoIP
2. Full RRO O AC amp 4 2 1 H 323 Parameters Please see section 3 2 for the explanation of each field 4 2 2 Forward Mode Please see section 3 5 for the explanation of each field 4 2 3 Advanced 4 2 3 1 Min Media Port The minimum value of the range of the transmitted RTP packet s port 35 Ga VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access 4 2 3 2 Max MediaPort The maximum value of the range of the transmitted RTP packet s port 4 2 3 3 Codec The type of the Codec of the transmitted RTP packets In SIP call process the type of Codec negotiated is determined by the called party 36 VANACCESS IP0120 IP0121 User Manual your voice and network access 4 3 SIP Configuration on web By click on the SIP icon on the left banner the following page will display to allow you to set all the SIP related configurations IPPhone srr Setting Sip Parameters 1 Account 430241 PIN seeeeee Proxy On M SSS Proxy Addr 192246 69 223 Proxy Port 960 OutbndProzy Overview Network o A Om Fb ob Set Phone System Forward Mode 1 Immediate 2 Imm 3 Busy 4 Nur 5 No Answer O 6 a KS Advanced 1 Reg From Reg To Reg Expire 0 Min Media Port D Max Media Port 100 Codec OG7llu OG7lla OG729 6723 S
3. Registering number Date Time When the Registering message displayed the IP phone can not make any calls now But the menu selection and the on hook off hook function can work OK d When the IP Phone is failed in registering to a H 323 gatekeeper or SIP proxy server the LCD screen will display the following message RegFail failed message Date Time The failed message could be one of the followings 1 Duplicate means that the registering number is duplicated with others or the IP Phone s previous registration information is still kept in the gatekeeper proxy server if not unregistered last time this could happened when the IP Phone is powered off instead of restarted from the menu item If the previous registration information is not cleared may need to wait about 4 minutes to let IP Phone register successfully again 2 Security means that the account username password H 323 ID is not correct please check your account again When the RegFail message displayed the IP phone can not make any calls now But the menu selection and the on hook off hook function can work OK el When the IP Phone is failed in registering to a H 323 gatekeeper or SIP proxy server the LCD screen will display the following message 26 VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access f g DHCPFail number Date Time Means that
4. DNS Server 168 95 192 1 Phone System Others 1 MAC Address 0020f0ff009a 2 NTP Server 195131153 3 Time Zone 8 View 4 1 1 Basic Please see section 3 1 for the explanation of each field 4 1 2 Others 4 1 2 1 MAC Address View the MAC Address of the IP Phone Not changeable here 4 1 2 2 NTP Server Set the NTP Network Time Protocol server s IP Address for the IP Phone to get current date time and display it on the LCD screen 4 1 2 3 Time Zone Specify the time zone of your area you could click the nearby View icon to see the time zone of your area E g set the value 34 X VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access to 8 for Taiwan area 4 2 H 323 Configuration on web By click on the H 323 icon on the left banner the following page will display to allow you to set allthe H 323 related configurations IPPhone 1323 Setting H323 Parameters 1 Number 888777130 2 Password 9999 _ 3 H323_ID AYUR 77130 4 Reg to GK je gt 1 GK IP Phone eg3 oom tw Overview 2 GK Port 1719 Network E Phone Forward Mode System f 1 Immediate 2 Number 3 Busy O 4 Busy Number 5 No Answer 6 N TN Advanced 1 Min Media Port 10000 2 Max Media Port 10004 Fast Connect M H245 Mode Tunneling O Separate O None H4501 On MJ Codec G723 OG729 O G7llu OG7lla
5. want to input English character please press TXT lt gt NUM key first to toggle to character input mode 3 1 Network Configuration The first thing in using the IP0120 IP0121 IP Phone is to set the network configuration to let the IP Phone connect to internet Depends on your network environment and phone models please use the proper method to configure the IP Phone to connect to Internet 3 1 1 Dynamic IP Method DHCP Most of the network environment at office or at hotel room or at home is under a NAT IP sharing device router device under this environment the easiest way to connect to internet is using the DHCP method The IP Phone when configured using the following method it will get the IP parameters dynamically and connect to internet automatically Configure Password 135 Network Yes No Dynamic IP Please press ok key to set Yes on Yes No Dynamic IP when using DHCP method Most of the cable modem connections also use this DHCP method 20 Ga VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access 3 1 2 PPPoE Method Most of the broadband network environment provided now by ISP is the ADSL connection under this environment the IP Phone can directly connect to the ADSL modem by setting the PPPoE account user name and password provided by ADSL service provider please follow below Configure Password 135 Network Yes No PPPoE
6. A VANACCESS IP0120 IP0121 User Manual your voice and network access 4 Configurations on Web The IP0120 IP0121 series IP Phone also provide the web interface for configuration just key in the IP Address of the IP Phone using any web browser IE5 Explorer or Netscape you will see the following login window root Username KKK Password enter Please key in the username root and password 1234 then press enter you will go to the home page of the IP Phone as shown below From this first page you will get the basic information of the IP Phone also can set the configurations by selecting the specific pages IP Phone Overview Setting Image Version 4 0 Jun 29 2004 17 59 17 Network Value o IP Address 192 168 0 81 o Network Mask 255 255 255 0 o Default Router 192 168 0 1 Zn o DNS Server 168 95 192 1 Overview Network PlatForm H 323 o Platform 804 Phone System 33 Ga VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access 4 1 Network Configuration on web By click on the Network icon on the left banner the following page will display to allow you to set all the network related configurations IP Phone Network Setting Basic 1 DynamicIP M 2 PPPOE 1 2 PPPOE Password 3 Static IP Overview 1 IP Address 19 168 050 a eren i 2 Network Mask 255 255 255 0 d 3 Default Router 192 168 0 1 4
7. Add function To edit or delete phone book information users may simply select edit or delete function in this category Users may delete all information in the entire phone book by selecting Delete All To set up with speed dial function users should select Speed Dial and MI M10 will show in the menu By selecting each slot two options are Current Info and Change Setting Current Info displays the phone number for this slot By selecting Change Setting users are able to change the person of the phone book list for this individual slot 45 Ga VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access After the speed dial items M1 M10 are set user can make speed dial call by directly pressing the M1 M10 key when the phone is off hooked 46 IP0120 IP0121 User Manual 6 Attachment VANACCESS your voice and network access 6 1 Hot Key Definitions The hot key is a sequence of keys pressed when the IP Phone is in idle state The following table defines the hot key sequence and their corresponding functions Hot Key 101 102 103 104 105 109 110 111 112 800 801 802 803 804 805 Function Upgrade MAC Test LCD Test LCD and Keypad Loop back test call out Loop back test call in MAC Check and modify Set to default Upgrade software of IP0121 Upgrade software of IP0120 Clear Gatekeeper IP Platform 801 Platform 802 Platform 803 Platform
8. Trace function is supported to display the packets received on the LCD panel to let administrator find the network problem on line e Call with or without gatekeeper proxy direct IP dialing o Following standard SIP H 323 protocol and is compatible with most of existing SIP proxy H 323 gatekeeper e Provide easy configuration methods o Very easy setting by keypads on the phone set o Setting by web browser e Support RFC 3261 H 323 TCP UDP IP RTP RTCP HTTP ICMP ARP DNS DHCP NTP SNTP FTP PPP PPPoE protocols e Interoperable with most of the existing SIP H 323 VoIP devices IP phone gateway gatekeeper proxy soft switch IP PBX including Microsoft NetMeeting Cisco gateways gatekeepers o Please refer to the section 6 2 6 3 Interoperability List for the complete listing e The WAN Port automatically works for paralleled Ethernet cable and crossed Ethernet cable A VANACCESS IP0120 IP0121 User Manual your voice and network access 1 3 Hardware Specification HARDWARE SPEC Spec Model IP0120 IP0121 PC Port 1xRJ45 10 100 Base T Ethernet line auto sensing switching 1xRJ45 10 100 Base T Ethernet line auto sensing switching WAN Port Option Power Over Ethernet 802 3af function LCD display 2x16 characters Phone Case 36 button keypad Input 100 240V AC Universal Switching Power Adaptor Output 7V DC 800mA Speaker 8 Ohm 0 2 Watt speaker for speakerphone operation Dimension 19cm W x23cm
9. can also be pressed to do consultant transfer of an active call to another IP phone When the IP phone is active incoming call answered or outgoing call accepted by pressing this key a dial tone will be heard then the user can key in another IP phone s number to call to another party and have a conversation with him Then by pressing TRANSFER key the call will be transferred to this new party 8 NET When users are not successfully registered to their service provider this 12 VANACCESS IPO 120 IPO 121 User Manual your voice and network access 10 11 12 13 button light will turn on off User can press this button to try to register again to their service provider MESSAGE This is for future use of functions upgrade Menu OK When the IP phone is at idle state this key is used as Menu key to bring out the menu selection on the LCD display When inside the menu selection setting on the LCD display this key is used as OK key to enter into a lower layer of menu selection or to accept the edited item s contents When the IP phone is on dial mode the OK Menu key is used as Dial Out key Cancel When the IP phone is entered into the menu selection this key is used to escape to an upper layer of the menu selection And when the IP phone is editing some menu item s contents this key is used to cancel current edit and escape to an upper layer of the menu sel
10. dial tone B dial the number of C C is ringing C is answered B disconnected automatically 5 6 2 Consultant Transfer With consultant transfer users transfer the caller callee to third party by informing the third party who is transferring the call For example A calls B and 44 Ga VANACCESS IP0120 IP0121 User Manual your voice and network access A want B to transfer the call to C B will transfer the call to C by pressing HOLD button first B hear dial tone B dial the C s number B talk to C B hang up then A can talk to C The flowchart of the consultant transfer is A call to B and talk to B A ask B to transfer to C B press HOLD key B hear dial tone B dial the number of C C is ringing C is answered B talk to C B hang up or press TRANSFER key A can talk to C 5 7 Call Hold Users are able to press HOLD to do consultant transfer but if the number of third party is not dialed in 8 seconds the IP Phone will go to Hold state By pressing HOLD again both ends are able to continue the conversation 5 8 Phone Book and Speed Dial By simply pressing Phone Book button at the right bottom corner users are able to restore totally 50 phone numbers with this function When users press Phone Book button two options shown in LCD display are Phone Book and Speed Dial After selecting Phone Book option users will see Add Edit Delete and Delete All To add person s name and numbers users may select
11. is there By selecting View gt Ping item and key in the IP address or domain name of another device the IP Phone can check if the connection to that device is ok This could also be used to check if the connection to Internet is ok by pinging to another device that is already on the public Internet area E g you can ping 168 95 1 1 or www hinet net to check the public connection status 3 4 3 View current quota The IP0120 IP0121 IP Phone could display remaining quota of the account by selecting View gt Quota item But the view quota ability is not available for every VoIP service provider please check this with your vendor to see if they support this function The IP0120 IP0121 IP Phone could get the quota information from gatekeeper proxy or from other billing server by many different methods depends on different platform 3 4 4 Warm restart the IP Phone By selecting the View gt Restart item the IP Phone will do warm restart D immediately This warm restart is different from the power down up cold 29 Ga VANACCESS IPO 120 IP0 121 User Manual your voice and network access restart action in that the warm restart will do the un registration process to gatekeeper or proxy server if the IP Phone is registered and the warm restart will also disconnect the modem connection if modem is connected 3 4 5 Display current software version By selecting
12. vendor operator is running the H 323 system use the IP0121 to register to the gatekeeper Configure the following parameters to do the registration Configure Password 135 gt H323 A Number please input the phone number to register to the gatekeeper B Password please input the password to register to the gatekeeper This password is carried in the H 235 message for authentication purpose Not every gatekeeper needs this field if not needed keep it empty C H323 ID please input the H 323 ID to register to the gatekeeper Not every gatekeeper needs this field if not needed keep it empty D Yes No Reg To GK please select Yes and register to the gatekeeper The gatekeeper IP address is not configurable at the keypad if this IP Phone device is provided by the vendor operator If really want to change this setting please goto web settings and change it under the H 323 web configuration page If the IP Phone does not register to any gatekeeper it still can call to other IP phone by calling the IP address directly E Yes No Full RRQ whether to register with full RRQ Default No In normal situation the IP Phone will automatically re register to the gatekeeper periodically with minimum information to keep the connection alive But for some gatekeeper it will need the devices to keep re registering to it using the full information in this special case please set 22 Ga VANACCESS I
13. 804 Platform 805 Table 4 Hot key definitions 47 VANACCESS IPO 120 IPO 121 User Manual your voice and network access 6 2 H 323 Interoperability List The followings are the list of some of the devices that have been tested to be interoperable with IPO121 series IP Phone Client Terminal Microsoft NetMeeting Version 3 01 OpenH323 Phone Version 1 6 0 WellTech LANPhone 101 Sagitta IP Phone RadVision H 323v4 Protocol Stack IMTC 2002 From Software Vendor France Telecom R amp D eConf software RasVision v3 09 IMTC 2002 From Software Vendor Leadtek Research Inc BVP8770 Video Phone IMTC 2002 From Software Vendor Sony Electronics PCS 6000 PCS 1600 IMTC 2002 From Software Vendor Aethra Srl Italy Vega Pro IMTC 2002 From Software Vendor IBM Corporation Java based Voice Server IMTC 2002 From Software Vendor ST Microelectronics H 323 Phone IMTC 2002 From Software Vendor First Virtual Communications Click To Meet Web Endpoint IMTC 2002 From Software Vendor Innovaphone IP200 IMTC 2002 From Software Vendor UniData 1W200 Cisco7905 IP Phone GateKeeper Cisco AS5350 Gatekeeper function Citron Network Inc Gatekeeper Radvision ProLab GateKeeper Simulator Version 1 0 October 2001 OpenH323 GateKeeper Version 1 3 2 GnuGK IH Institute Institute for Information Industry GateKeeper Version 1 0 NexTone Communications Inc MSW IMTC 2002 From Software Vendor MediaDigm Technology I
14. D x9cm H Weight 870g Operating Temperature 32 104 F 0 40 C Humidity 10 95 non condensing EMI Compliance UL EN FCC Class B Table 2 Hardware Specification of IP0121 and IP0120 A VANACCESS IP0120 IP0121 User Manual your voice and network access 2 Basic Installation 2 1 Appearance Introduction 2 1 1 Key parts of the IP0120 IP0121 The key parts of the IP0120 IP0121 series IP Phone are shown in figure 1 including the followings 1 2x16 LCD Display 5 Handset 2 Keypad 6 Ethernet Cable 3 Indicator of usage 7 Power Adaptor 4 User Manual Figure 1 Key parts of the IP0120 IP0121 IP Phone A VANACCESS IP0120 IP0121 User Manual your voice and network access 2 1 2 Rear and Back side Panel of the IP0120 IP0121 The rear and back side panel illustration is shown in figure 2 and 3 main parts include 1 RJ 45 Ethernet Port 2 RJ 45 Ethernet Port 3 Power Adaptor Jack 4 Jack of line to handset Figure 2 Rear Panel of the IP Phone A VANACCESS IP0120 IP0121 User Manual your voice and network access Figure 3 Back Side Panel of the IP Phone Ga VANACCESS your voice and network access IP0120 IP0121 User Manual 2 1 3 Keypad Definition Figure 3 Keypad illustration 1 Light The red light goes on off when there is an incoming call 2 LCD Display Menu and all status shall be displayed for users A UP Key When the IP phone is entered into the menu selection thi
15. FORWARD E 44 5 6 SC EE Ee ON 44 10 1 Blind Transfer sans een 44 3 0 2 Consultant Transfer eege 44 5 7 CALE 5 6 E 45 5 8 PHONE BOOK AND SPEED DIAL uu ccccccscscscscscccccccscccscesscescccsscssssoees 45 6 ATIACHMENT sivccicsicsccicssccccccsscccscccessscoccsvsssnsccvescescdesesdcocvensocvsvassncccvssonsvsosesnocs 47 6 1 HOT KEY D rmWITIONS 47 6 2 H 323 INTEROPERABILITY Liser 48 6 3 SIP INTEROPERABILITY List 50 Ga VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access 1 Overview 1 1 Introduction VanAccess believes that the next generation networks based on VoIP technologies will change the way people communicate with each other and people will benefit a lot from the technologies The usage of the technologies should be simple to most users the users should only find the benefits without facing the technology barriers So our mission is to make the usage of VoIP technologies just as simple as the usage of normal telephone set Simple is the best is our goal in developing the IP Phone products The Ethernet Phone IP0120 IP0121 is a next generation IP Phone that provides a cost saving solution for small business home users on their telecommunication needs The IP0120 IP0121 is following the open standard SIP H 323 protocol to make sure that the user can easily install this IP phone on most of the existing VoIP Voice over IP services By using the state of the art DSP Digital Signal Processing technolog
16. IP Phone User Manual IP0120 SIP IP0121 H 323 N IP0120 IP0121 User Manual KA Contents 1 OVERVIEW ssvas cccsesenccescdenecsnssanciscicasctadsdoncencsdavedenccaveseatsaacdequdassdectsasccadesencisatancstnns 4 1 1 INTRODUCTION aan Serie 4 1 2 KEYFEATURES nee 5 1 3 HARDWARE SPECIFICATION eegene ee deet S 2 BASIC INSTALLATION E 8 2 1 APPEARANCE een e 8 2 1 1 Key parts of the IPOI20 IP012 ea 8 2 1 2 Rear and Back side Panel of the IP0O120 IP012 ueeeeenseeeeeenenneeeenennenenn 9 2 1 3 KEYPAD DEFINITION Eee 11 2 2 LOD MENU LIT E 15 2 3 INSTALLATION ENVIRONMENT E 19 A CONFIGURATION FROM KEYPADS scsssonsssosesonssnosssonsssnnennnssnnnsnonsnsnnenee 20 3 1 NETWORK CONFIGURATION ee 20 3 1 1 Dynamic IP Method E E 20 3 1 2 PPPOE Meine E 21 531 3 Sat IP Method eebe 21 3 2 REGISTRATION TO d PROXY SERVER nen nenn 22 3 2 1 Registration to a gatekeeper IPOT21 u a 22 3 2 2 Registration to a proxy server IP0120 nun 23 3 3 REGISTRATION STARTUP MESSAGE eener eege keent 25 3 4 CONFIGURATIONS UNDER VIEW ITEM nenne 29 34 1 View current nelwark Settings aueh 29 34 2 Ping Eeer 29 343 View CUTTENT GUOTG nie 29 3 4 4 Warn restart the IP enee eru ee 29 3 4 5 Display current software version EE 30 3 4 6 Packet EE 30 3 5 FORWARD ee CN 31 3 5 1 Immediate EE 31 EG E EE 31 3 53 3 No Answ r E E 31 3 6 SOFTWARE Be KE 32 N IP0120 IP0121 User Manual KAN 4 CONFIGURATIONS ON WEB sccsiscscsesctvecsccsdsccvascsa
17. PO 120 IPO 121 User Manual your voice and network access the FullRRQ to Yes Notice The IPO121 can pass the NAT router devices if the gatekeeper supporst this function The IP Phone will automatically detect if the gatekeeper support this and do the proper control to work under this NAT environment 3 2 2 Registration to a proxy server IP0120 When the VoIP vendor operator is running the SIP system use the P0120 to register to the proxy server Configure the following parameters to do the registration Configure Password 135 SIP A Number please input the phone number username to register to the proxy server B Password please input the password to register to the proxy server This password is carried in the SIP Proxy Authorization field using MD5 digest method for authentication purpose Not every proxy server needs this field if not needed keep it empty IP0120 follows the standard RFC 2617 to do the authentication C Login ID please input the username for registration authorization When the IP Phone is doing Registration to the proxy server the Authorization field will have the username xxxxx field if the Login ID entry is empty the username will use the Number input value but when the Login ID field has some value the username will use this Login ID value for authorization D Yes No Proxy On please select Yes and register to the proxy serv
18. ast 10 incoming calls when not answered When viewing the number of any call history you can press MENU OK key to do one of the following three actions 1 Dial to call out to that number by directly pressing the MENU OK key again 2 Delete to delete this item from the call history 3 To PhoneBook add this item and the name of this item to phone book the added item is automatically sorted alphabetically in the phone book 43 N VANACCESS IPO 120 IP0 12 1 User Manual your voice and network access 5 4 Auto Redial Users are able to call out with last dialed number redial by pressing RE DIAL key after off hooked or in handfree mode 5 5 Call Forward You can set the call forward functions through keypad or web configurations Please refer to section 3 5 for the detailed settings and function descriptions 5 6 Call Transfer This IP phone supports two types of call transfer function They are blind transfer and consultant transfer 5 6 1 Blind Transfer With blind transfer users transfer the caller callee to third party without informing the third party who is transferring the call For example A calls B and A want B to transfer the call to C B will transfer the call to C by pressing TRANSFER button first B hear dial tone B dial the C s number B hang up The flowchart of the blind transfer is A call to B and talk to B A ask B to transfer to C B press TRANSFER key B hear
19. ber gt No Answer Time Advanced gt System gt DSP Version gt Upgrade DnLoad gt FTP Server IP gt Image File Name gt Upgrade Image gt Upgrade Loader gt Config Profile gt Debut Mode gt Dump Address gt Dump Size gt Dump N VANACC Ess IP0120 IP0121 User Manual your voice and network access gt Network gt MAC Address gt NTP Server Restart Count RTP Process Yes No Bypass Server Yes No Jitter Buffer Yes No Auto Upgrade gt Phone Advanced gt Codec gt G7llu gt G7lla gt G729 gt G723 gt Voice gt Yes No VAD gt BG Noise Level gt Volume gt Ring Volume gt Handset Volume gt Hand free Volume gt Codec Tx Gain Scrn Con 0 9 gt Ring Type 1 10 gt UI Mode gt Console gt Led gt Both gt SIP Advanced gt Protocol gt Min Media Port Max Media Port Reg From Reg To Reg Expire gt Reg Action gt Local Port gt User Setting VV VV V Wi VW WM Y VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access gt gt gt Platform gt Billing Server Login gt User Name gt Password gt Confirm Password Statistics gt User Statistics gt User Statistic gt Phone Stastic gt Phone Statistics gt Call Missed gt Call Received gt Call Dialed Additment gt International gt My Country Code gt Area Prefix Code N A VANACCESS IP0120 IP0121 User Manual your voice and network access 2 3 Installat
20. e Upgrade Settin d 1 FTP Server Ip 192 168 0 23 2 ImageFile Name amp 22h40 bin gz Ia Upgrade Now Overview Change web Username amp Password Network root H 323 R Username 99 _ Password gees Phone Zn 3 Confirm Password System ee 42 Ga VANACCESS IPO 120 IPO 121 User Manual your voice and network access 5 Call Functions 5 1 Making Calls To make a call users can pick up the handset dial the party s number that wish to call and end with key to complete the dial An alternative way to make a call is to press the light blue button SPEAKER key at the down left comer dial the party s number that wish to call and end with key to complete the dial Notice This handfree operation can only hear the remote party s voice there is no handfree microphone to send out voice 5 2 Receiving Calls When a call is incoming and the IP Phone is ringing to receive this call just pick up the handset 5 3 Check call history incoming outgoing missed calls The call history can be displayed on the LCD screen by pressing key or gt key when the IP Phone is in idle state There are three kinds of call history Incoming is the record of numbers and time of last 10 incoming calls when answered Outgoing is the record of numbers and time of last 10 successful outgoing calls Missed is the record of numbers and time of l
21. ection TXT lt gt NUM When users need to press information in characters press this button and alphabets shown on the keypads will be displayed TRANSFER This key is pressed to transfer an active call to another IP phone When the IP phone is active incoming call answered or outgoing call accepted by pressing this key a dial tone will be heard then the user can key in another IP phone s number to transfer the call to another party If the call transfer is successful a busy tone will appear to notice the user to on hook the phone If the call is failed the user can press this Transfer key again to retrieve back this original call connection 13 VANACCESS IPO 120 IPO 121 User Manual your voice and network access 14 15 16 When a call is incoming and this IP phone is ringing by pressing this Transfer key and then another IP phone s number can transfer the call immediately to another party without answering the call Redial Dial When the IP phone is off hooked and dialed some number this key is pressed to call out The key has this same function to send out the called number When the IP phone is off hooked and this key is pressed immediately the last dialed number will be called out right away Speed Dial M1 M10 Users are able to store 10 specific phone numbers in the slots of M1 M10 Users are able to make a speed dial call to the specific party by pressing the s
22. er After this item is enabled two more menu items will appear One is proxy server address to set the IP address or domain name address of the proxy server Another is the proxy server port to set the port of the proxy server its value is usually 5060 unless specified by the service vendor 23 Ga VANACCESS IP0120 IP0121 User Manual your voice and network access If the IP Phone does not register to any proxy server it still can call to other IP phone by calling the IP address directly E Yes No Outbound Proxy please set this item to Yes if the registration needs to pass through the Outbound Proxy server Notice Most of the proxy servers now have the built in ability to let IP Phone pass through the NAT router devices and this pass through function does not need the IP Phone to change anything This method is also more reliable and easier and successful than the other NAT pass through method like STUN or others The Outbound Proxy method is just very like the Proxy server built in NAT pass through solution except that the packets need to pass through the Outbound proxy server And of course this pass through method does not need the IP Phone to change anything 24 VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access 3 3 Registration Startup message When the network and registration configurations are set please restart the IP Phone the LCD display on the IP phone will show one of the fo
23. et NO Pe w DN 4 3 1 SIP Parameters Please see section 3 2 for the explanation of each field 4 3 2 Forward Mode Please see section 3 5 for the explanation of each field 4 3 3 Advanced 4 3 3 1 Reg From Modify the From field in the SIP SDP messages Should left this empty unless for very specific system 37 Ga VANACCESS IPO 120 IPO 121 User Manual your voice and network access 4 3 3 2 Reg To Modify the To field in the SIP SDP messages Should left this empty unless for very specific system 4 3 3 3 Reg Expire Modify the value Expires field in the SIP SDP messages This will control the re registration period 4 3 3 4 Min Media Port The minimum value of the range of the transmitted RTP packet s port 4 3 3 5 Max Media Port The maximum value of the range of the transmitted RTP packet s port 4 3 3 6 Codec The type of the Codec of the transmitted RTP packets In SIP call process the type of Codec negotiated is determined by the called party 38 Ga VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access 4 4 Phone Configuration on web By click on the Phone icon on the left banner the following page will display to allow you to set all the phone related configurations IP Phone Phone Setting Prefix 1 International Code 2 My Country Code 3 Area Prefix Code Overview Network Voice 2 EN 1 Ring Volu
24. g voice 4 4 2 2 CodecTxGain Adjust the output voice volume 4 4 2 3 Ring Type Adjust the ring type ring pattern of an incoming call 4 4 2 4 RTPLowBW This ability is to decrease the voice packet bandwidth of the transmit direction in order to improve the voice quality of transmit direction if the internet bandwidth is not good enough 4 4 2 5 Jitter Buffering Enlarge the jitter buffering ability of receiving voice packet direction from normal 150ms to 400ms When in some specific internet connection the traffic is arriving is with large jitter i e with bad voice quality you can improve the voice quality by enabling the Jitter Buffering function 4 4 3 Others 4 4 3 1 VAD Voice Activity Detection the IP Phone will detect if the user is talking or not and avoid to send voice packet when the user is silent to decrease the bandwidth requirement 40 Ga VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access 4 4 3 2 BG Noise Level This value controls the sensitivity of the VAD detection 41 A VANACCESS IP0120 IP0121 User Manual your voice and network access 4 5 System Configuration on web By clicking on the System icon on the left banner the following page will display to allow you to set all the system related configurations In this page you can do the software upgrade change username password of the web login account and reboot restart IP Phone System e
25. hone can not make any calls but the menu selection and the on hook off hook function can work OK 27 Ga VANACCESS IPO 120 IPO 121 User Manual your voice and network access i When the IP Phone is enable the Immediate Forward the LCD screen will display the following message FWD number Date Time Means that the IP0121 is working OK and ready for outgoing incoming calls But for any incoming call it will be forwarded to the Immediate Forward Number this IP Phone will not ring 28 Ga VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access 3 4 Configurations under View item Under the View menu item there are many submenu items these items are mainly for quick information about the current status of the IP Phone and also provide some simple functions to check the network status of the IP Phone described below 3 4 1 View current network settings By selecting View gt Network item you could see your current IP Address network mask default router and DNS server address Depends on the network method configured under the Configure gt Network submenu the IP Phone could get its IP address through modem DHCP PPPoE or static method Viewing these values can know current real IP address settings 3 4 2 Ping another device Ping function is one of the most often used tools in PC to check if the network connection is ok or check if another device
26. ion Environment Step 1 mu Connect to internet Step 2 Connect to PC Step 3 Power adaptor Figure 4 Installation Environment Step 1 Please take out your IP phone and its handset Then connect your handset to IP phone by plugging the left jack of handset If you use RJ 45 broadband connection please connect your network cable from your broadband modem to WAN port of your IP phone such as NAT HUB gt ADSL gt CABLE Step 2 If you would like to have PC online at the same time please connect this port to your PC Step 3 Please plug in your power adaptor to your IP phone and power source LCD of your IP phone will display Starting and then SIP Hi xxx menu within approximately 4 seconds VANACCESS your voice and network access IP0120 IP0121 User Manual 3 Configuration from Keypads The IP0120 IP0121 IP Phone is designed to be installed and used very friendly and easily so almost all the configurations can be done through the keypads and LCD screen display on the phone set in a few minutes In order to make a VoIP call please do the configurations through keypads as described in the following few sections Notice 1 When need to input an English character in any menu item please press that key button quickly to switch between different characters to set the correct one needed 2 When the input mode is in digit mode only can input 0 9 and if
27. llowing message depends on whether the registration is ok or not a When the IP Phone is registering to a H 323 gatekeeper successfully the LCD screen will display the following message Hi number Date Time Means that the P0121 is working OK and ready for outgoing incoming calls The number inside braces is the IP phone s number Hi GK Off Date Time Means that the P0121 is working OK and ready for outgoing incoming calls But the Reg to GK flag is No i e the IP Phone not need to register In this case can call the IP address of other IP Phone directly b When the IP Phone is registering to a SIP proxy server successfully the LCD screen will display the following message SIP number Date Time Means that the IP0120 is working OK and ready for outgoing incoming calls The number inside braces is the IP phone s number SIP Proxy Off Date Time Means that the IP0120 is working OK and ready for outgoing incoming 25 Ga VANACCESS IPO 120 IPO 121 User Manual your voice and network access calls But the Proxy On flag is No i e the IP Phone not need to register In this case can call the IP address of other IP Phone directly c When the IP Phone is configured to use a gatekeeper or proxy server but not yet registered successfully or failed the LCD screen will display the following message
28. me 0 9 2 Phone Handset Volume0 9 5 System Handfree Volume 0 9 7 Ring Type Type 1 O Type 2 0 Type 3 O Type 4 O Type 5 O Type 6 O Type 7 O Type 8 O Type 9 O Type 10 RTPLowBW M JitterBuffering M 2 3 4 CodecTxGain 0 9 H _ 5 6 7 Others L VAD M 2 BG Noise Level 0 9 D 4 4 1 Prefix For some specific VoIP system the IP Phone can call to PSTN mobile number and the called number must include the country code e g the country code of Taiwan is 886 so if want to call a Taipei city call 02 25621234 the called number needed to be 886 2 25621234 But this is not consistent with the normal dialing behavior In order to use the normal dialing behavior you can set the My Country Code value to 886 and set the Area Prefix Code value to 0 As for the International Code when you want to dial an international call the International Code will be removed E g suppose want to make a call to China the dialed number will be 002 86 2112341234 the IP Phone will remove the International Code 002 and send the real number of 86 2112341234 This prefix code implementation is only needed for some specific VoIP system Normally this is not needed just let all the prefix values be empty 39 Ga VANACCESS IPO 120 IPO 121 User Manual your voice and network access 4 4 2 Voice 4 4 2 1 Ring handset handfree Volume Adjust the volume of receivin
29. nc Canada SureKeeper IMTC 2002 From Software Vendor Lucent iMerge gatekeeper Wintel gatekeeper MKY gatekeeper 48 A IP0120 IP0121 User Manual VANACCE SS EZTone gatekeeper Tellink gatekeeper Hivocal gatekeeper GCard gatekeeper Gateway D Link 4 port gateway Vanguard Managed Solutions Vanguard IMTC 2002 From Software Vendor AudioCodes Ltd MP108 IMTC 2002 From Software Vendor Cisco Systems Inc Test Bed 1 IMTC 2002 From Software Vendor Polycom Israel GW 25 IMTC 2002 From Software Vendor antek Tech 2 16 port gateway WellTech gateway Quintum gateway MCU OpenH323 MCU Version 1 1 3 Polycom Israel MGC 100 IMTC 2002 From Software Vendor SoftSwitch ZTE Telcom Softswitch WalkerSun softswitch 49 A VANACCESS IP0120 IP0121 User Manual your voice and network access 6 3 SIP Interoperability List The followings are the list of some of the devices that have been tested to be interoperable with IP0120 series IP Phone Client Terminal SCS Client V1 00 SIPS 2 0 43 11 SJ Phone 1 10 187c X Lite FWD V2 0 Softphone Simems V0 90Bata27 Estara V3 0 0 15 Cisco ATA 186 Cisco 7905 BCM SIP Phone GrandStream SIP Phone Proxy Server Wparty SIP V0 5 0 Wparty SIP V0 5 5 2 ZTE SOFT SWITCH Asterisk 0 5 0 Linux Vovida V1 5 Linux Vovida V1 5 SER 0 8 10 WalkerSun softswitch Gentrice proxy server Inphonex platform DeltaThree platform NEC SV7000 IP PBX Tru
30. nking Gateway Cisco 5300 Quintum D2400 50
31. peed dial key from M1 M10 Phone Book Users are able to store up to 50 phone numbers by pressing the PhoneBook button For each item of the 50 phone book numbers the user can store both the number and the name for display IP0120 IP0121 User Manual VANACCESS your voice and network access 2 2 LCD Menu List The following is the roadmap of the menu on your IP phone SIP amp H 323 share similar menu different parts are written separately View gt Network Value gt IP Address gt Network Mask gt Default Route gt DNS Server gt Ping gt Quota gt Restart gt Image Version gt Yes No PKT Trace Configure Password 135 gt Network gt Yes No Dynamic IP gt Yes No PPPoE gt Ifyes gt PPPoE User Name gt PPPoE Password gt Static IP gt IP Address gt Network Mask gt Default Route gt DNS Server gt Time Zone gt H323 gt Numfber gt Password gt H 323 ID gt Yes No Reg to GK gt Yes No RTPLowBW N IP0120 IP0121 User Manual VANACCESS gt SIP gt Number gt Password gt Login ID gt Yes No Proxy On gt If Yes gt Proxy Address gt Proxy Port gt Yes No Outbound Proxy gt If Yes gt Outbound Proxy IP gt Outbound Proxy Port gt Yes No RTPLowBW gt Forward Mode gt Yes No Immediate gt If Yes gt Immediate Number gt Yes No Busy gt If Yes gt Busy Number gt Yes No No Answer gt If Yes gt No Answer Num
32. r proxy devices e Remote software upgrade capability via ftp o FTP protocol provides reliable remote upgrade through Internet e Advanced Digital Signal Processing DSP technology to ensure superior audio quality o Hardware System on a Chip solution with built in DSP processor makes sure the perfect voice quality e Support G 723 1 G 729A B G 711 A law U law voice codecs o Following ITU T standard to support best compatibility e Support supplementary services including immediate unconditional call forwarding busy call forwarding no answer call forwarding and call hold transferring e Provide call history o Record incoming call history outgoing call history missed not accepted call history and let users make direct call from the call history e Phone Book 50 sets e Speed dial 10 sets Ga VANACCESS IPO 120 IPO 121 User Manual your voice and network access e Support Silence Suppression VAD Voice Activity Detection CNG Comfort Noise Generation o Silence suppression can save about half of the network bandwidth needed during normal VoIP conversation e Ping function supported o Ping other device in the Internet from IP0120 IP0121 to make sure the Internet connection is ok e System status display on the LCD panel o User can easily know if the IP0120 IP0121 is working normally and monitor the system status network status registering status from the LCD panel display o A PKT
33. s key is used to scroll up the menu items And when the IP phone is editing some menu item s contents this key is used as left delete to delete a digit per each key press When the IP phone is on dial mode the key is used as delete key Ga VANACCESS IPO 120 IPO 121 User Manual your voice and network access gt DOWN Key When the IP phone is entered into the menu selection this key is used to scroll down the menu items And when the IP phone is editing some menu item s contents this key is used as right shift to shift the cursor right a digit per each key press 4 IN VOL When the IP phone is at idle state or talking on handset or speaker this key is used to increase decrease the volume of the voice sound The volume of speaker handset and ring are separately adjusted according to the mode of current usage When in idle key increase the volume of ring tone key decrease the volume of ring tone in hand free mode key increase the volume of speaker key decrease the volume of speaker when in handset mode key increase the volume of handset key decrease the volume of handset 5 OUT VOL Users are able to increase and or decrease the volume which they send out to remote party 6 SPEAKER This key is pressed to switch between the usage of the handset and the speaker devices 7 HOLD To hold the conversation This key
34. scenscontcaatcdvatansadeccavccdesecaasaa 33 4 1 NETWORK CONFIGURATION ON WER nenne 34 Adel san eta a ne 34 41 2 Eeer 34 412 1 EE 34 41 22 NIP SEVER E 34 412 3 ine Zonen 34 42 H 323 CONFIGURATION ON WEB kauen ee 35 4 2 1 H 323 Boroamteterg ea i i 35 22 E 35 4 2 3 Advanced i a r aa e rE SARL E ENARE 35 E E E 35 42 3 2 Max M dia Port Seeerei 36 42 33 EE 36 4 3 SIP CONFIGURATION ON WEB een 37 43 1 SIP EEN 37 4 3 2 Forward Mode wicccccccccccccccsessessscecececeessussnececececeesessnssaecesececeesenssnsaeeeseceesenes 37 Sh E e ment E E een 37 SDA Res E 37 4 3 32 Reg Tokiponon innsin ia EEEE E EEEE EEEE 38 43 33 Reg E e 38 4 3 34 Mi M dia Por usa nina 38 4 3 3 5 Max Media Port een 38 4 3 3 6 EE 38 4 4 PHONE CONFIGURATION ON WEB nun nniee 39 e E ee ee 39 AAD Eed 40 4 4 2 1 Ring handset handfree Volume nnnnnnnennnnn 40 4422 Codec E E 40 4423 Ring EE 40 4424 RIPISWBEN m een 40 442 5 Jitter Buffering m ons 40 4 4 3 Others EEN 40 AAN VID euere 40 4 4 3 2 BG Noise Ideen nee 41 4 5 SYSTEM CONFIGURATION ON WEB un niuieinaan 42 Si WAIL FUNC TIONS iseiiwscesensasesaneceateansdescauntdeiscsnateassacianssavntsadeauncdetscqaniarciensatess 43 Ga VANACCESS IPO 120 IPO 12 1 User Manual your voice and network access Kal MAKING Cas 43 5 2 RECEIVING CALLS eae EE ar eaaa CEN SREE EEan ai Saa EES 43 5 3 CHECK CALL HISTORY INCOMING OUTGOING MISSED CALLS 43 5 4 AUTO T L ZIDI E EEN 44 5 5 CALE
35. the View gt Image Version item the users can view current software version in the IP Phone The software version is identified by the date of the release of the software image 3 4 6 Packet Trace for signal monitoring Some times the IP Phone could have some problems registering to the gatekeeper or proxy server or the IP Phone could have some problems making or receiving VoIP calls Under these situations by setting the View gt PKT Trace to Yes the LCD screen will display all the signaling messages received and this could let users monitor the signals to identify the problem 30 Ga VANACCESS IPO 120 IPO 121 User Manual your voice and network access 3 5 Forward Configurations The IP0120 IP0121 series IP Phone supports three different kinds of call forward functions please select Configure gt Forward mode for these three kinds of selection 3 5 1 Immediate Forward Under Forward mode submenu users are able to setup for immediate forward by selecting Yes on Yes No Immediate and input the number he she would like the call to be forwarded to For example when A calls B and B s phone has Yes on Yes No Immediate with number 555 5555 then under any circumstance this phone call from A will be forwarded to number 555 5555 When the immediate forward is enabled the busy forward and no answer forward can not be enabled at the same time 3 5 2 B
36. the IP phone is configured to use DHCP to get IP address but the DHCP procedure failed can not find a DHCP server or the DHCP server rejected the IP assignment The IP phone can not make any calls and the on hook off hook functions can not work can not hear any sound on the handset and the speaker Only the menu selection can work now The IP phone will continuously try to get the IP address from the DHCP server so if the DHCP server is responding the DHCP Fail display will change to Hi display to notify that the IP phone is working OK When the IP Phone is set to use the PPPoE method for network connection but have some problem in finding the PPPoE server ADSL modem the LCD screen will display the following message PPPoE FindFail number Date Time Means that the IP phone is configured to use PPPoE to get IP address but the PPPoE procedure failed can not find a PPPoE server or the network connection has some problem The IP phone can not make any calls but the menu selection and the on hook off hook function can work OK When the IP Phone is set to use the PPPoE method for network connection but have some problem in the PPPoE account the LCD screen will display the following message PPPoE AuthFail numer Date Time Means that the IP phone is configured to use PPPoE to get IP address but the PPPoE server refuse the connection because the username password is not correct The IP p
37. usy Forward Under Forward mode submenu users are able to setup for busy forward by selecting Yes on Yes No Busy and input the number he she would like the call to be forwarded to when this phone is busy active For example when A calls B and B s phone is busy and has Yes on Yes No Busy with number 555 5555 then this phone call from A will be forwarded to number 555 5555 3 5 3 No Answer Forward Under Forward mode submenu users are able to setup for no answer forward by selecting Yes on Yes No No Answer and input the number he she would like the call to be forwarded to when this phone is not answered for the specified seconds For example when A calls B and B s phone is not answered and has Yes on Yes No No Answer with number 555 5555 and no answer time equals 10 then this phone call from A will be forwarded to number 555 5555 after ringing for 10 seconds no answered 31 Ga VANACCESS IPO 120 IPO 121 User Manual your voice and network access 3 6 Software Upgrade The IP0120 IP0121 series IP Phone provide very simple software upgrade method following the hot key definitions in section 6 1 table 3 to do the upgrade of different models The upgrade is from the FTP server configured inside the IP Phone can be changed from the Web configuration described in section 4 5 During the software upgrade process do not power down the IP Phone until the upgrade is done 32
38. y the IP0120 IP0121 delivers outstanding voice quality that is very comparable to the PSTN voice quality With the built in LCD display the user can easily configure the IP0120 IP0121 for first time installation in a few minutes And besides the advanced VoIP functions in easy installation IP0120 IP0121 also provides rich telephone features such as the last number redial speed dial phone book call forward transfer call history volume adjustment and speakerphone IP0120 IPO121 is your best VoIP solution in the new generation communication The differences between the different IP Phone models are listed in the following table Ethernet SIP H 323 Interfaces IP0120 O WAN PC O X IP0121 O WAN PC X O Table 1 Models table Ga VANACCESS IPO 120 IPO 121 User Manual your voice and network access 1 2 Key Features e Following H 323 version 4 standard P0121 o Support Fast start Tunneling and H 245 DTMF relay e Following RFC 3261 SIP standard IP0120 o Support password authentication using MDS digest and RFC 2833 for DTMF relay e Dynamic IP support DHCP and PPPoE o Getting IP from DHCP server using DHCP protocol or through ADSL modem using PPPoE protocol automatically reconnect when PPPoE lost connection e Passing through NAT devices o Can make outgoing and incoming calls under any NAT devices even under two layer NAT devices when working with the specific gatekeepe

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