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AlarmView Installation and User Manual

1. 51 Gil HOW LO MOUM TNS CaM Cl eiiintei a ET 51 C 2 HOW tO connect the Camera AA AA Ad 51 Appendix D External Siren Indications s ssss2 53 Appendix E Maintenance amp Troubleshooting ssssssssssusuu2nuusuuusonnnnnnnnnnnnn 54 E 1 Cleaning the LED e e TA 54 E 2 Replacing the Control Panel s battery ssssssasrsunrsanssannsunnsnnnnnnnnnnnnnnennrennnnnn 54 E 3 SIM card icons and LED Denis 54 Appendix F Glossary Of terMS cocccoconcnccononnnnnconnnnnnnrnnnnnnnnrnnnnnnnnrrnnnanananana 55 Appendix G Event Reporting ssss s2 5 57 Appendix H SIA and ContactID Codes s sss 59 H 1 EVEN COGS ut cda 59 H 2 DEVICE NUMDE 5 ai sie ace fest sess Gana ee aces a SG ss Ea A 59 H 3 User NUIMDEF aa ida 59 Appendix I SMS confirmation MeSsSsageS ss 60 Appendix J Limited Warranty ica we cslasidsa sists cussausesewasusawswasness 61 Appendix K Declaration Of Conformity cccceesseesceeeeseeseeeeeseeseeeeesenneeeneas 62 Figure index Figure 1 The AlarmView alarm system diagram ccccece es ceeee ee seee eee neeeeeeenseeeetnnsaeeetnnaags 5 Figure 2 The Guardian alarm system Gates since AAA 6 Fig res3 THeAVR VISUAL ACASO o O OS 7 Fi gure4 The CONTO Dd e o o o a do 10 FIQUES 0 Thecontrol panel KEYS cnica ida
2. 5 Select Cut Off and enter the time between 5 and 255 sec CUT OFF default 60 INSERT DELETE 6 Select Option Away and set options that are available only OPTIONS AWAY 1 while the alarm system is armed to AWAY mode Es la a Arming tones the siren will beep once when arming the SECAR a system and twice when disarming b Entry Exit tones in addition to the control panel internal sounder the siren will sound clock ticks during the exit and entry delays See External Siren Indications on page 50 for details 7 Select State and select if the siren is Enabled or Disabled 10 1 6 Built in siren The system has an 85 dB internal siren sufficient for indoor alarm To define the built in siren 1 Access the Installer menu and select Programming gt Zones BUILT IN SIREN Peripherals gt Built In Siren STATE SELECT BACK 2 Select Cut Off and enter the time between 5 and 255 sec default 60 3 Select State and select if the siren is Enabled or Disabled O J O TI T dt 10 2 Contacts The system allows defining up to six contacts for receiving event and fault notifications 10 2 1 System name The system name is used to personalize the alarm system in the messages the contacts receive To define the name 1 Access the Installer menu and select Programming gt Contacts as _ 2 Select System Name Leave the default name or type a new one see section 2 2 1 on page 11 for instructio
3. including Visual Verification and look in image options The Guardian peripherals are the same as those of the AlarmView except visual detectors and cameras The Guardian alarm system cannot be upgraded to include the complete enhanced visual features of the AlarmView system Figure 2 The Guardian alarm system Introduction 1 3 The AVR Visual Add on Any Intruder Alarm System p mN Monitoring Center 0 VF A Post Alarm Figure 3 The AVR Visual Add on The AVR allows adding Visual Verification capacities to any Intruder Alarm System Based on the AlarmView control panel it is designed for sending Visual Verification and look in images by up to six SmartView PIR Cameras and OutView cameras By using trigger inputs and a PGM output the AVR can do the following e Be Armed and Disarmed e Trigger the external Alarm System e Serve as a GSM backup communication channel when triggered by the external Alarm System on alarm for example the AVR will report the CMS End user The AVR features are Six SmartView PIR Cameras or OutView cameras e Trigger inputs two for Arming and Disarming one for communication Backup of the external alarm system e One PGM output It can be used for cellular backup of the master system alarm reporting e Optional dual SIM e Two way communication with the SmartView and OutView e Alarm amp image notifications to contacts via MMS SMS E mail e Remote look in images by cont
4. p4 PROGRAMMING BACK NY stor COMM BACK 7 Version 02 00 11 00 and higher 23 Wireless Alarm Systems Installation Guide 4 2 Accessing the menus To access either of the menus 1 Press the left key 2 under MENU a password entry ATRASTO field will appear o DELETE 2 Use the numeric navigation keys to enter a password See section 2 2 1 on page 11 on how to enter characters 4 3 The Master and Installer passwords The next table lists the Master user and Installer passwords and their use Password Default The password allows Master user 1111 Changing all passwords except the Installer s viewing the event log setting the time and changing some system settings Installer 1234 Changing the Installer password changing all settings the control panel and all detectors and peripherals You must change the default passwords during the installation of the AN system 4 3 1 How to reset the passwords to factory defaults To reset the passwords to their factory default 1 Disconnect the control panel from both AC power and backup battery for 10 sec 2 When you power up the control panel again the Master User and Installer s default passwords 1111 1234 respectively can be used for 30 sec to access the menus 24 Options menu 5 Options menu This menu allows changing and controlling the general behavior of the Control Panel as well as setting notifications for the contacts GLOBAL SETT
5. System Ready all zones that are part of the defined arming mode are closed and the system can be armed Users Regular can arm and disarm the system and view its status Master can change settings relating to the system behavior change all passwords except the Installer s and do everything regular user can Zone protected area connected with detector Zone Types Normal Immediate intrusion protected zone Immediately activates the alarm if violated while the system is armed Entry Exit intrusion protected zone Activates the alarm if violated while the system is armed only after the entry exit delay expires to allow entering exiting the protected area Follower Inhibited Intermediate intrusion protected zone that follows the entry exit zones if violated while any entry exit zone has already been opened it will not trigger the alarm Typically used in zones adjoining the entry exit route 24 Hr intrusion protected zone that will immediately trigger the alarm if opened regardless of the system state armed or disarmed Panic Personal Attack and Medical button operated zone used in panic distress or medical situations Pressing the button will immediately trigger the alarm regardless of the system state armed or disarmed Panic buttons and zones trigger silent alarm Fire smoke and heat detectors that will immediately trigger the alarm in fire heat conditions regardless
6. ENTRY EXIT SYSTEM OPTIONS Entry Exit delay ENTRY DELAY EXIT DELAY TONE To set the entry and exit delays do the following 1 Access the Installer menu and select Programming gt System Options 2 Select Entry Exit 3 Select Entry Delay and type a value between 5 and 45 sec default 30 Press O SYSTEM OPTIONS ENTRY EXIT ARM DISARM nu SELECT BACK ENTRY EXIT ENTRY DELAY EXIT DELAY SELECT BACK 5 Select Exit Delay and type a value between 5 and 255 sec default 5 Wireless Alarm Systems Installation Guide 6 Press CK 7 Select Tone and select between High or Low for the delay countdown ticking sound 10 5 2 Arm Disarm ARM DISARM Define the various arming and disarming options For a detailed explanation of each see the Glossary of terms on page 54 The alarm system cannot be armed in the following situations e The Fault LED is on e Azone tamper is open e An immediate zone is open e Force Arm see the Glossary of terms on page 54 is not enabled 10 5 2 1 Options ONE KEY ARMING WL KEYPAD ONLY To set the arming and disarming options do the following 1 Access the Installer menu and select Programming gt System e 1 Options gt Arm Disarm e le SELECT BACK 2 Select Option and set the relevant options listed in the next table OPTIONS 1 FORCE ARM Es ONEKEVARMING y SET CLEAR CANCEL Option Description Force Arm Allows
7. Certification Manager VP 8 CTO Name Haim Dembsky Date Holon ISRAEL Jul 29 2013 Signature 62 Declaration of Conformity Hereby Company PIMA Electronic Systems Ltd Address 5 Hatzoref Street Holon 5885633 Country Israel Telephone number 972 3 6506414 Fax number 972 3 5500442 PIMA Electronic Systems Ltd declares that the AlarmView system is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Federal Communications Commission FCC Part 15 Statement This equipment has been tested to FCC requirements and has been found acceptable for use The FCC requires the following statement for your information This equipment generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception It has been type tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules which are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one
8. 6 menu See section 10 2 2 on page 37 To set a contact to receive notifications do the following 1 Access the Installer menu and select Options gt Contacts CONTACTS CONTACT 1 a 2 Press Set to enable a contact press Clear to disable a contact Z CONTACT 2 ES Wireless Alarm Systems Installation Guide 6 Event Log menu EVENT LOG This menu allows you to view the system log The log keeps the last 256 events While the alarm system is armed it can log up to 10 events from the same zone Using the Programming Tool application 500 events can be logged and viewed BACK To view the Event Log 1 Access the Installer menu and select Event Log The first event is Full Acin Away a the most recent one System AlarmView CANCEL a 2 Use the Up Down YV keys to scroll between the events See the next section for details 3 Press to exit the log 6 1 Log entry examples 21 05 14 07 33 20 31 O o ZONE 11 Room 6 en 02 06 14 22 03 20 105 Alarm from Zone ZONE 20 Bath CANCEL 17 11 14 20 47 20 Full Arm Away System AlarmView CANCEL The information of a log entry is displayed as follows 1 Date and time the event was logged 2 Event description 3 Event source 4 Log entry serial number 26 Service menu 7 Service menu The Service menu allows you to perform various tests to verify the installation and the proper operation of the system
9. AlarmView amaron 000 MENU DISARM INFO MENU INFO LEDs Arm PARTIAL Navigation and Numeric Keys Figure 5 The control panel keys 10 Quick Reference Guide protectio a Lol E Battery AC cord amp compartment programming cable sockets Dual SIM holder Figure 6 Control panel s back side 2 2 1 The buttons The table below details the buttons of the control panel Button Function Press to AWAY Arm to AWAY full mode HOME Arm to HOME mode PART Arm to PARTIAL mode Left Access the menus Select and Insert Right Display the system s Status Cancel and Delete OK Confirm Enter Up Scroll type the characters A Z 0 9 _ space Down Left Scroll Exit Back and the numeral 4 Right Scroll Enter Duplicate previous character and numeral 2 11 Wireless Alarm Systems Installation Guide 2 2 2 The display The LCD screen displays the status the current time and the cellular provider and reception See the following diagram for details System Type Time SIM1 X gt 4 l Alarm View vctatove Mobile Provider SIM2 a State Fault y Enter the Display Menu Status Figure 7 The LCD display and buttons EE The icons The available icons are Transmission of SMS message f Low backup battery Sll GSM reception level Y Battery loss Yx GSM network error Ww SIM1 active fault AC loss sim taut GPRS transmission w SIM1 2 fault 2 2 3 Sound in
10. Passwords gt Installer gt Access Mode INSTALLER 1 aws O A 2 Select User Initiated or Always ALWAYS SELECT CANCEL 9 Set Clock menu i SET CLOCK 21 a After a long power failure or whenever the time is not accurate the time and date need to be set 9 1 Time To set the Time do the following 1 Access the Installer menu and select Set Clock gt Time ING K y 2 Press to change between 12H AM PM and 24H time AM PM 24H CANCEL formats 3 Press the up and down arrow keys ae to set the hour and minute 4 Press the right and left arrow keys Qo to move the cursor between the hours and the minutes A OK 5 Press to save 9 2 Date To set the Date do the following 1 Access the Installer menu and select Set Clock gt Date rs 2 Press to set the date format to either American MM DD or European DD MM A 5 5 43 v DD MM MM DD CANCEL ae Press the up and down arrow keys to set the date 4 Press the right and left arrow keys Q 0 to move the cursor between the day month and year OK 5 Press to save 32 Programming menu 10 Programming menu The programming menu allows you to program the various functions of the alarm system SC rca MING 10 1 Zones Peripherals Enroll and define the wireless detectors and peripherals of the alarm system Before enrolling make sure all peripherals have the appropriate batteries All three systems the
11. The Enable Programming menu is a Master user only menu it enables the user to allow a two hour remote access to the alarm system If the default Access Code has not been changed this option overrides the Always access mode See section 0 on page 44 10 SERVICE BACK ENABLE PROGRAMMING DISPLAY VERSION SYSTEM RESET Y m 09 4 09 7 1 Tests ZONES EXTERNAL SIREN BUILT IN SIREN COMMUNICATION SYSTEM SELF TEST The tests menu allows testing the zones and peripherals of the alarm system and some more options Testing the system periodically will ensure the system owner that the system works properly 7 1 1 Zones To test the zones 1 Access the Installer menu and select Service gt illa 4 5 6 ul 3 9 10 Tests gt Zones 11112 att full 16 2 The zone test screen is made of a grid that shows all aill active zones zones 1 24 are displayed with their number zones 25 30 are displayed with their RSSI level See the next two sub sections for full details 3 Trigger zones 1 24 when a signal is received in the control panel the zone number is replaced by the RSSI reception level 4 Once the test is complete press OC to exit 7 1 1 1 Zone status options There are three status options in the zone test display see the next figure a Number this is the zone number It appears in regular zones before testing and in visual zones that are at fault b Signal stren
12. arming with open zones See Arming modes on the Glossary of terms on page 55 One Key Arming Allows arming by only pressing the control panel s arming buttons without the need to enter a user code WL keypad only e If only the wireless keypad will be used for arming and disarming user passwords can be up to four digits and have the numerals of 0 9 e To use both the wireless keypad and the control panel passwords can be up to four digits but have the numerals of 1 4 only 10 5 2 2 Overriding Overriding allows arming the alarm system even if one of three faults is present Backup Battery Loss AC Loss and Zone Supervision Loss These faults are being reported and logged anyway and must be resolved as soon as possible To set the overriding options do the following 1 Access the Installer menu and select Programming gt System OVERRIDING I Options gt Arm Disarm gt Overriding eee SET CLEAR CANCEL 2 Set the relevant faults 42 10 5 3 PGM output TRIGGER UPON OUTPUT TYPE PULSE The alarm system allows one PGM connection To set it do the following 1 Access the Installer menu and select Programming gt System Options gt PGM Outputs gt PGM 1 2 Select Trigger Upon and select what will trigger the output as listed in the following table Trigger The PGM output is triggered when Siren Follower The siren is activated Entry Exit The Entry Exit delay starts running Not Ready Alarm A
13. key without any code Force Arm arming the system even if it is not ready under the condition that all open zones will be closed by the end of the Exit delay If the zone s is open when the exit delay expires an alarm is generated Bypassing Zones temporarily ignoring signals from a zone to allow accessing to part of the protected area while the system is armed Zone bypassing can also be used when a zone is at fault but only until the fault is repaired Bypassed zones are automatically un bypassed that is returning to normal mode when disarming the alarm system Chime bell sound typically assigned to entry points or back doors to warn when a zone is opened while the system is disarmed CMS Contact Central Monitoring Station contact Contact person that receive notifications on system events and faults and can perform some actions remotely by text messages Control panel is where the user can activate deactivate the alarm system as well as change the various system configurations This is the heart and brains of the system which also includes the system s communication module Detectors Devices Peripherals Device ID unique identifier of detectors and peripherals Types o PIR Passive Infrared Detector heat emission detector of humans and animals o Door Contact magnetically operated detector usually used on doors and windows o Keyfob small remote control for arming and disarming
14. of the following measures If using an indoor antenna have a quality outdoor antenna installed Reorient the receiving antenna until interference is reduced or eliminated Move the receiver away from the control communicator Plug the control communicator into a different outlet so that it and the receiver are on different branch circuits If necessary the user should consult the dealer or an experienced radio television technician for additional suggestions The user or installer may find the following booklet prepared by the Federal Communications Commission helpful Interference Handbook This booklet is available from the U S Government Printing Office Washington DC 20402 The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User s Guide Unauthorized changes or modifications could void the user s authority to operate the equipment RoHS compliance All our products are lead free PIMA Electronic Systems is ISO 9001 certified All data contained herein is subject to change without prior notice PIMA Electronic Systems Ltd Patent Pending Technology This guide and the information contained herein are proprietary to PIMA Electronic Systems Ltd Only PIMA Electronic Systems Ltd or its customers have the right to use the information No part of this guide may be re produced or transmitted in any form or by any means electronic or mechanical for any pu
15. of the system state armed or disarmed 18 For dual SIM versions only 56 Event Reporting Appendix G Event Reporting The contacts of the alarm system can be reported on various system events The events are divided into four groups alarms arming and disarming power loss and service events See the table below for the full list of the events and their ContactID codes Event Text Alarms Zone alarm Alarm from Zone zone no zone name Zone alarm restore Zone Alarm Restore zone no zone name Fire alarm Fire Alarm Zone no zone name Fire alarm restore Fire Alarm Restore zone no zone name Gas alarm Gas Alarm zone no zone name Gas alarm restore Gas Alarm Restore Zone no zone name Panic alarm Panic Alert button name Panic alarm restore Panic Alert Restore button name Tamper alarm Tamper zone no zone name or System system name Tamper alarm restore Tamper Restore zone no zone name or System system name Disarm with Duress code Duress System system name Zone bypassed Zone Bypassed zone no zone name Zone un bypassed Zone Unbypassed zone no zone name Bell cancel Bell cancel user Arm and disarm Arm to Away mode Full Arm Away User no user name Peripheral no peripheral name Arm to Home mode Perimeter Arm Home User no user name Peripheral no peripheral name Arm to Part mode Part Arm User no user name peripheral no peripheral name Disarm
16. on page 43 for details on the PGM output options External Alarm AVR Slave System Master E m PGM Output e ec 068 ee Zone Input Figure 14 The AVR PGM output 3 4 4 External antenna The control panel has a model with a connector for external GSM antenna P N 6110019 to improve GSM reception where necessary GSM antenna connector This control panel model must be ordered separately special model 3 5 How to confirm system installation To make sure all detectors are well identified by the control panel after installation do the following 1 Access the Installer menu and select Service gt Tests gt Zone Tests 2 Press the Test button on each detector and check the reception level See section 7 1 1 2 on page 28 for details 22 Setup and Programming 4 Setup and Programming The alarm system has two menus and two related passwords Installer and Master User The two menus have the same sub menus except the Programming menu which is exclusive to the Installer Programming can also be done remotely using PIMA s Programming Tool software ttt Some menus are feature depended and vary between models 4 1 The Installer s menu map OPTIONS GLOBAL SETTINGS ZONE BYPASS CONTACTS EVENT LOG 00 SERVICE TESTS ENABLE PROGRAMMING DISPLAY VERSION SYSTEM RESET REGULAR USERS mA MASTER USER DURESS CODE 24H LIMITED CODE PASSWORDS anh
17. tana ane eterno e 10 Fiquire 6 Control panels Dack Side os datada 11 Figure 2 The LCD display and DUttoNS anita allan 12 Figure 8 INFO screen examina mea inane van talenus aul amer ian beeen attend 13 Figure 9 The back of the circuit s Cradles csi oia oo olor otero 17 Figure 10 Wall mounting adria A AAA 18 Figure 11 External siren wiring Scheme is A A A A A 20 Figure T2 Trigger connections A A E meinen tans amie ene 20 Figure 13 OutView connection MATAN A A ees 52 Wireless Alarm Systems Installation Guide NOTICE AND DISCLAIMER This guide will help installers and operators in the safe and efficient installation and use of the wireless systems described herein Before trying to install and use the systems read this guide and become familiar with all safety requirements and operating procedures The system must not be used for purposes other than those for which it was designed The use of the software associated with the system is subject to the terms of the license provided as part of the purchase documents PIMA Electronic Systems Ltd s exclusive warranty and liability is limited to the warranty and liability statement provided in this manual and the peripherals guide P N 4410399 This guide describes the maximum configuration of the systems with the maximum number of functions including future options Therefore not all functions described in this guide may be available in a specific system Warn
18. 0 6 3 Clear zones FACTORY DEFAULTS RETURN TO DEFAULTS CLEAR PASSWORDS SELECT BACK BR Are you sure FACTORY DEFAULTS 1 RETURN TO DEFAULTS CLEAR PASSWORDS SELECT BACK Are you sure O After performing this action you will be required to re enroll all zones and peripherals To clear all the zones 1 Access the Installer menu and select Programming gt Factory Defaults 2 Select Clear Zones A confirmation message will appear asking you to confirm the action 3 Press YES E to confirm FACTORY DEFAULTS 1 RETURN TO DEFAULTS CLEAR PASSWORDS SELECT BACK Are you sure E Ul Wireless Alarm Systems Installation Guide 10 6 4 Initialize all AN This action resets all system parameters and zones To initialize the system 1 Access the Installer menu and select Programming gt Factory FACTORY DEFAULTS 1 RETURN TO DEFAULTS Defaults CLEAR PASSWORDS E SELECT BACK 2 Select Init All A confirmation message will appear asking you to confirm the action Are you sure 3 Press YES E to confirm 10 7 Local programming The Local Programming mode is used for uploading and downloading data via the Programming Tool PC application See the Programming Tool guide P N 4410401 for complete details To program the alarm system locally do the following 1 Access the Installer menu and select Programming gt Local LOCAL PROGRAMMING i FACTORY DEFAULTS Programming LOCAL PROGRAMMING 2 Run th
19. 2311 It cannot be deleted lA UL PASSWORDS m BACK AN You must change the default Installer password during installation To set the Installer password 1 Access the Installer menu and select Passwords gt Installer ss 2 Select Password and type the desired password CR 3 Press gt HHHH e You cannot use the Installer password over the wireless keypad only the 4 control panel LS e A minimum of 7 digit password is required to comply with EN requirements 8 1 1 Access mode There are two options for allowing the installer to access the alarm system remotely via the Programming Tool application User Initiated and Always explained below The AlarmView keeps a record of any remote connection and reports it to the CMS a User Initiated in this mode the Installer cannot access the menu unless the Master user permits it by opening a two hour access window on the User menu Service gt Enable Programming b Always in this mode the Installer can access the system without the need for the Master user approval You must change the default Access Code to be able to connect to the alarm system remotely in the Always mode as a precaution if the default code has not been changed remote access without the Master user approval is disabled 31 Wireless Alarm Systems Installation Guide To define the Installer s access mode do the following 1 Access the Installer menu and select
20. AT TAA A A AA 37 10 2 COMA Sanidad 37 10 Z2 L System MAING uta ia A ANA E AA RA RA 37 10 2 2 CONCA O iaa ir 37 10 3 GMS CONtaciS mcr a a ia A aA 38 10 4 Communication id 40 O System ODUONS AAA A A res ire eee ere aaa 41 POLS ei ERUOY EXCUSA as ace tsi eaeuis ve ences A a ve A 41 LO 35 2 AMM ADS A A A A enna caved NERO E 42 IOS POM OM DU E cits cts tet a a aS aae a a N aE 43 10 54 A la a A IN 43 10 5 5 Remote aC odo ic 44 10 0 Factory GOTQUIUS cuzin eka sete Ss bias Gee a atte een eee ais e NE NAN DEA 44 tOO REUUPA TO lt CehAUIS sc 2 ciiecc rice lA 45 LO2652 Clear Passwords 2 escit sc tosed ei ete ware hase eee eee Ae ee 45 LOO Clear ZOMCS rl aclara 45 LORA LEGO apa A A a A ae A ee 46 EZ EOGaL DIrOGranmmlinG ssctrartr tasas 46 108 Firmware Upgrades iii 46 11 Stop Communication MENU ccceceeeeeeeeeeeeeeeeeeeeeeseneeeeeeseneeeeeeeaaeeeeeeeanes 47 12 Operating the Alarm System Remotely ssssss2222222 48 121 BY smartphone ADP A aos 48 2 2 By text Messe ai ii 48 TRI A OS a2 eas A ENE eee tee AAE oes Gem eters ees 48 Table of contents Appendixes Appendix A System Peripherals sssssss22 49 Appendix B The SmartView Detector CamMera ssss2s 50 B 1 HOW to MOUNT the detector crrr EE EAA 50 B 2 How to replace the Dattery sic eaea a a A a EEE A a 50 Appendix C The OutView Camera ssss22
21. AlarmView Wireless Intruder Alarm System with Visual Verification Guardian Wireless Intruder Alarm System AVR Visual Verification Add on i ess O 0 eU o e Lia i _ Installation Guide e System version 2 09 XX PRA WIRELESS Table of contents Table of contents 1 EMU OCUCTION arira a 5 1 1 POOCUINCS x urs sas decayed aren Suds o A ae pairs aebads Siew eany si erhecr are Naa 5 1 1 1 Ma A O E i a ed 5 1 2 The Guardians y Stma tetas 6 1 3 TRe AVR VISTA Add On say sik cops A Nien Mees siege een ae ool aria aoe ails Keo 7 1 4 Technical SDecifcCa OA Soares 8 2 Quick Reference Guide c occooccncococonnnoncconnnnnnncnnnnnnnrnnnnnnnnrrnnnnnnrrnnnnnnnnnna 10 2 1 System COMPONEN arar RA A A a RA 10 2 2 THE CORNO Pane lirira r IA E AA AA 10 25251 MAA A Mo II A 11 2 2 2 TRES Pla ieee lo ie ee a ee eee 12 2 2 3 Sound IMGICAUOMS renace TN RO A unas bax TARA A 12 2 2 4 LED INOI GAG ONS a A A AS A NAANA 13 2 2 5 A AA A o A 13 3 System Installation iss mo A 14 3 1 General guidelines o acuse Claas 14 3 2 Quick Instala ca a 14 3 3 Professional MONA a eae aes 16 3 4 Other Installation OPlOAs alaseaspi id lets 20 3 4 1 Standalone Wired SAN a AEA A O AN SN 20 3 4 2 How to use the trigger Input 20 3 4 3 TORTS aare Pea alae ete NATET a A O a ae NTETE a El ad lo 21 3 4 4 External antenna av eassersuscsetesc soca Ac occ ce oi 22 3 5 How to confirm system Installation aa 22 4 Setup and PLOOra
22. AlarmView Guardian and AVR support up to 23 wireless zones and one hardwired The AlarmView and AVR also support up to six Visual zones 10 1 1 Zones DEVICE ID ZONE TYPE ARM SET NAME OPTIONS SWINGER SHUTDOWN STATE To enroll and define a wireless zone 1 Access the Installer menu and select Programming gt Zones Peripherals gt Zones 2 Select Zone 1 24 ZONE 1 DEVICE ID ZONE TYPE SELECT LEARN DEVICE ID y 3 Select Device ID and press Learn to enroll a detector or a peripheral If a number is displayed the zone already has a device T associated with You can press Delete and enroll a new device OIE 4 Trigger a device or press its Test button When the device is A1B2C344 detected press 9 Zone 1 is set as Entry Exit zone by default 33 Wireless Alarm Systems Installation Guide Select Zone Type and select the type The available types are E 1 Normal Entry Exit Follower 24H Panic Medical and Fire See EA the Glossary of terms on page 55 for more on each type SELECT CANCEL 5 Glossary of terms 6 Select Arm set and set to which arming mode the zone will be ARM SET 1 armed The available modes are Home Away and Part Multiple HoT selection is allowed SET CLEAR CANCEL 7 Select Name and give the zone a name See section 2 2 1 on page 11 for details Select Options and set the zone options Multiple selection is ON l allowed The available options ar
23. D Disable reporting to the CMS is disabled SIA SMS events will be sent by SMS in SIA CID SMS events will be sent by SMS in ContactID E mail Visual visual and normal events will be sent by E mail in ContactID CID GPRS CID events to the CMS will be sent as IP over GPRS in ContactID GPRS Visual visual and normal events will be sent to the CMS as IP over CID GPRS in ContactID Select Periodic Test and select every how long a test event penn 1 will be sent to the CMS for supervision The options are ies AE Disable tests 5 min 10 min 60 min 24 hrs one week one SELECT CANCEL month Select GPRS Always ON and select a ping interval in sec The _ ers Always on options are 30 45 60 or 90 The alarm system will ping a web server to maintain an open session with the IP Receiver See SELECT CANCEL the Glossary of terms on page 54 for more details CES Press BACK Wireless Alarm Systems Installation Guide 5 Select Event Report and set which events will the alarm system EVENT REPORT 1 x BURGLARY REPORT report the CMS The options are Burglary Alarms Burglary Restore BURGLARY RESTORE Fire alarms Fire Restore Arming and Disarming Service events SET CLEAR CANCEL Service Restore Power loss Power Restore Medical alarms Medical Restore and Visual alarms verification images 6 Select Retry Options and set the two available options The alarm RETRY OPTIONS i system will retry to send even
24. Disarm User no user name Disarm after alarm Disarm After Alarm User no user name Disarm failed Disarm Failed User no user name Full Perimeter Part arm failed Full Perimeter Part Arm Failed User no user name peripheral no peripheral name Service AC loss AC Loss System system name AC restore AC Restore System system name Backup network error Backup Network Error System system name Backup network restore Backup network rest System system name Backup SIM failure Backup SIM failure System system name Backup SIM restored Backup SIM Restored cause of switching event Communication loss Communication Loss Source Communication restore Comm Restore Source Date was set Set Date MASTER CODE INSTALLER End remote programming End Remote Prog System system name 17 Only to CMS contacts and only to the contact who cancelled the bell 18 This action is not logged 57 Wireless Alarm Systems Installation Guide End system programming End System Prog System system name Main SIM failure Main SIM failure System system name Main SIM restored Main SIM Restored cause of switching The cause may be one of the following e SIM not inserted Pin code needed Low reception GSM loss GPRS loss Jamming Session open failure CMS1 Tx failure CMS2 Tx failure e __Keepalive failure Periodic test Periodic Test Peripheral battery low Accessory Battery Zone Peripheral battery restore Acc
25. Event Report must be enabled See page 37 b Email Test to E mail Email Event must be enabled See page 37 ARS System self test The self test checks the LCD display the LEDs and the chime To do the test 1 Access the Installer menu and select Service gt Tests gt System Self Test 2 The LCD display will flicker for eight sec and the internal sounder will sound a series of beeps 29 Wireless Alarm Systems Installation Guide 7 2 Display version Use this feature to view the system s version and RF frequency To view the system version and frequency 1 Access the Installer menu and select Service gt Display Version The system s software version and RF frequency will be displayed 2 Press Y to exit 7 3 System reset The system reset feature enables to reset the communication channels To do a system reset 1 Access the Installer menu and select Service gt System Reset 2 Wait for the short process to end While resetting the message UPDATING is displayed 30 ALARMVIEW STD EN 02 09 07 00 000 FREQ 868 635 AlarmView UPDATING Passwords Menu 8 Passwords Menu REGULAR USERS MASTER USER DURESS CODE 24H LIMITED CODE INSTALLER The password menu allows you setting the Installer password The other passwords on the menu can be set only by the Master User in the User menu 8 1 Installer The Installer password can be 4 8 digits long and contain the numeric values of 1 4 for example 1441
26. F receiver jam detect 350 Communication trouble 351 Telco fault 381 Loss of supervision RF 383 Sensor tamper 384 RF low battery 401 O C by user 406 Cancel 408 Quick arm 441 Armed home 456 Partial arm 459 Recent close 570 Bypass 602 Periodic test report 607 Walk test mode 641 Senior watch trouble H 2 Device number Control Panel Wireless Zones Wireless Video Zones Hardwires Zones Remote Control Keyfobs Panic Wireless Keypads Built in Keyboard External Wireless Siren GSM GPRS Modem Local USB Access 00 01 24 25 30 51 53 31 50 61 63 00 70 80 71 H 1 2 AR AT BA SIA and ContactID Codes SIA and ContactID Codes H 1 Event codes SIA AC Restore AC Trouble Burglary Alarm BB Burglary Bypass BC Burglary Cancel BR Burglary Restore BT Burglary Trouble Jamming BZ Missing Supervision CF CL CR FA FR HA LR LT OP PA Forced Closing Closing Report Recent Close Fire Alarm Fire Restore Holdup Alarm duress Phone Line Restore Phone Line Trouble Opening Report Panic Alarm QA _ Emergency Alarm RP RX RY TA TR XR XT YR YT YX Automatic Test Manual Test Exit from Manual Test Tamper Alarm Tamper Restore Sensor Battery Restore Sensor Battery Trouble System Battery Restore System Battery Trouble Service Required H 3 User number Regular User 01 25 Master User 26 Duress code 27 24H code 28 Installer code 29 59 Wireless Alarm Systems Installatio
27. ID TYPE SELECT BACK 4 I LEARN DEVICE ID 3 Select Device ID and press Learn Press the panic button to enroll it If a number is displayed the LEARN CANCEL zone already has a button associated with You can press Delete ean and enroll a new one See a separate peripherals guide P N 4410399 for more details on DELETE CANCEL the panic button 5 Select Type and select the button type Medical or Panic The me 1 type selected only determines the event reported E SELECT CANCEL 6 Select Name and type a name description for the panic button see section 2 2 1 on page 11 for instructions 7 Select State and select if the button is Enabled or Disabled 10 1 5 External siren OPTIONS AWAY STATE See a separate Peripherals guide P N 4410399 for complete details on the SIR External Wireless Siren To enroll and define the siren 1 Access the Installer menu and select Programming gt Zones EXT SIREN 1 Peripherals gt Ext Siren E E 2 Select Device ID ac C DEVICE ID 3 Enter the siren s serial number and press Insert see section 2 2 1 on page 11 for instructions The number is printed on a label _linsear CANCEL at the back of the siren and also on the siren s package 12 Or type it the ID is printed on a label on the button 36 4 If required select Start Delay and enter a delay in sec before the START DELAY siren will sound the alarm between 0 default and 255
28. INGS ZONE BYPASS CONTACTS Sal Global Settings The Global Settings menu allows setting of three features as explained below The remote look in and visual events features allows the end user to maximize the control of all privacy issues GLOBAL SETTINGS fa OPTIONS BACK GLOBAL CHIME REMOTE LOOK IN VISUAL EVENTS To change the Global Settings 1 Access the Installer menu and select Options gt Global Settings NE 2 Set Clear enable disable the options which are M REMOTELOOKIN SET CLEAR CANCEL a Global Chime all chime zones b Remote Look in sending requested look in images to predefined mobile phones c Visual Events sending visual verification images to predefined mobile phones s Zone bypass This menu allows bypassing zones until the next disarming of the alarm system zones do not sound the alarm when opened nor are reported to Do not bypass zones unless necessary and only temporarily bypassed the CMS To bypass zones temporarily do the following 1 Access the Installer menu and select Options gt Zone Bypass puas ZONE 2 2 Set enable the zones to be bypassed Press the Up Down SET CLEAR CANCEL Y keys to scroll between the zones 3 Clear disable zones to un bypass them Du Contacts This menu allows setting which of the six available contacts will get notifications on alarms and other system events The events are set in the Contact 1
29. MMING add 23 4 1 The TIhstaller s menu MP A es ee ve es 23 4 2 ACCESSING the PIGS atari 24 4 3 The Master and Installer passwordS sssassssssssassrnnnsnnnnnnnnrennnsnnrsnnrsnnnsannnnnn 24 4 3 1 How to reset the passwords to factory defaults ccc ccececee cess cee eeeee eee eeeeeaaaas 24 5 ODLUOAS MENU oso a steatosis es actos oe naaa 25 5 1 Global Seng ses cose e eects oro he Roy ees es Wo cea ae eae AS 25 5 2 ZONE DINO EEEN a N a a aa 25 5 3 CONS A RS 25 6 Event LOG Mentes 26 6 1 Log eny example Srei a a EO EE os ete oreo eee agen see 26 7 SEFVICE MeNi srira A A A A A 27 7 1 PESTS e ete ety fe a e es ee eee 27 7 1 1 ZONOS e tone canoe cee a nes oe eee ia ee eee 27 l2 EXPENSAS E A RE A E ATOAN 28 7 1 3 e A Dt 29 7 1 4 COMMUNICATION eS 29 741 9 Syster sel CES Ut ee anor iia oes eed nee A AAA A E AA ASN 29 7 2 DISDIAY VEO SS aa 30 7 3 Sytem Tes ii A ASE 30 8 Passwords Menti nas taurine AE MAREN ARRAN 31 8 1 OM ES 31 8 1 1 Access MOda rd dia 31 9 Set Clock mehr 32 9 1 MM a eS 32 9 2 DA rra E ET 32 10 Programming Menu inca oa 33 Wireless Alarm Systems Installation Guide IOT Zones Fenpherdl S 22 2 soos iech E A A Se 33 POLL ZONES eara E a A E E a a a a 33 10 1 2 Visual zones AlarmView and AVR only ccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenenegs 34 101 3 KEViODS KCY DIS or a e telstra ea ESA dara ASD 35 OLA Panic DUO a A nd ieee ean oe cart ieee mens 36 IOS EXternal SION rori a a a 36 IOG BUHI S e Nrin aA E E NA
30. REPORT E Alarm events any alarm i e Dis Arm report arming to any mode and disarming e Power report power loss e Service report actions such as entering the menu See Appendix G on page 57 for complete details on the reported events 10 3 CMS contacts EVENT REPORT RETRY OPTIONS Here you can set two CMS contacts and their options To set the CMS contacts do the following 1 Access the Installer menu and select Programming gt CMS CMS CONTACT 1 ACCT ID Contacts msi SELECT BACK 2 Select Acct ID and type the account ID of this alarm system 3 Select CMS X and set the following 38 4 Programming menu EMAIL BY MMS PORT CMS PROTOCOL PERIODIC TEST GPRS ALWAYS ON CMS 2 only Select Mobile and enter the CMS s phone number for receiving notifications by SMS Select Email by MMS and enter the CMS s E mail address Note that E mails are sent via MMS Multimedia Message Service messages and cost money to the end user charged by the cellular provider See section 2 2 1 on page 11 for instructions Select IP and enter the IP address of the IP Receiver in the CMS You can also enter a URL address for DDNS services Select Port and enter the port number of the IP receiver Select CMS Protocol and select the relevant option The an 1 options are listed below entre we SELECT CANCEL DISABLE SIA SMS CID SMS EMAIL VISUAL CID GPRS CID GPRS VISUAL CI
31. act requests via SMS e Remote Upload Download initiation by the IP Receiver without SMS Wireless Alarm Systems Installation Guide 1 4 Technical specifications General Number of zones Up to 30 23 wireless 1 hardwired 6 visual Wireless Peripherals e Up to 6 key fob remotes or keypads e Up to 6 Panic buttons e External siren Arming modes AWAY HOME PART Alarm types Silent siren or sounder Built in siren Piezoelectric 85 dBA at 3 m External siren 1 siren wireless indoor outdoor Event log 256 events non volatile with time and date stamp Codes 8 codes 4 to 8 digits each numeric value 1 4 e Master user e 4 Regular users or up to 4 digit code numeric value 0 9 with external keypad Duress code Limited 24H code Installer code Remote control by SMS from one predefined mobile phone ensuring privacy and security e Remote Look in via MMS Local USB connection for setup and firmware upgrade Special functions I O 1 PGM output 3 trigger inputs trigger 1 can serve as zone 24 Real time clock Time and date stamp Wireless Advanced wireless link for visual zones Frequency Band 2 4 GHz ISM band TX Power Up to 100 mW Transmission method e 2 way communication GFSK e Frequency Hopping Spread Spectrum FHSS Supervision Up to 20 seconds Secured wireless e 48 bit factory set ID code network e Built in security using a link key prevents unauthorized access e Data encryption up to 48 bit Expected rang
32. ain b In dual SIM versions first insert the backup SIM into the lower slot labeled SIM 2 Backup and then insert the main SIM into the upper slot labeled SIM 1 Main See the next figure e Do not use PIN Code SIM cards e Do not insert SIM cards under power AC or DC 6 Plug the AC adapter into its socket to the left of the SIM card holder Do not connect the AC adapter to power before connecting it to the control panel 7 Attach the plastic protector back in place and pass the AC wires through the wires path 8 Connect the AC adapter to power Wait for Le PIMA S a i a t WIRELESS the Power Leo D to light up and the LCD fae AlarmView 23am screen to show the normal display m g q x p MENU DISARM INFO x tt Nene Y 9 Ensure good reception of the wireless and GSM communications see section 7 1 1 2 on page 28 15 Wireless Alarm Systems Installation Guide 10 Secure the control panel to the designated surface drill two holes corresponding to the two keyhole hangers on the back plate see the image below and fasten the supplied screws leaving a small space between the screw head and the surface 11 Hang the control panel GAE Professional mounting If the control panel needs to be secured with the tamper protection do the following steps 1 Open the cover insert a small slotted screwdriver into the two slots at the bottom of the control panel and app
33. arm system supports the connection of up to six KF key fobs and RWK wireless keypads See a separate Peripherals guide P N 4410399 for details on these devices To enroll and define a key fob or a wireless keypad do the following 1 Access the Installer menu and select Programming gt Zones KEYFOB KEYPAD 1 Peripherals gt Key fobs Keypads gt Key fob Keypad X SELECT LEARN DEVICE ID ra 2 Select Device ID and press Learn to enroll the peripheral If a number is displayed the zone already has a device associated with You can press Delete and enroll a new device LEARN DEVICE ID A1B2C344 41 LEARN CANCEL DELETE CANCEL 3 Press C to save the ID Select Name and type a description for the keyfob keypad 5 Select State and select Enabled or Disabled 10 Or type it the ID is printed on a label on the keyfobs and keypad 11 Only the first seven digits are displayed the eighth is always zero The serial no is printed on a label on the detector U1 Wireless Alarm Systems Installation Guide 10 1 4 Panic button The alarm system supports the connection of up to six PCP buttons for Panic and Medical issues See a separate Peripherals guide P N 4410399 for details on these devices To enroll and define a Panic Medical button 1 Access the Installer menu and select Programming gt an 1 I i 1 Zones Peripherals gt Panic Buttons E 5 SELECT BACK 2 Select Panic Button X PANIC BUTTON 1 DEVICE
34. ations they present a comprehensive solution for security and personal safety PIMA Wireless products also include a range of various peripherals The AlarmView s unique offering incorporates the SmartView PIR Camera that combines movement detection and image capturing the OutView Wireless camera and a wide range of regular detectors With the Visual Verification on an alarm event the cameras transmit both the alarm event and the images to the control panel which sends them over GPRS GSM to the Monitoring Station and optionally to the user s mobile phone or email Note that all three alarm systems have two versions Single SIM and Dual SIM Single SIM systems cannot utilize any of the features of the dual SIM systems 1 1 Features 1 1 1 The AlarmView system Programming Tool Remote Access IP Receiver j 2 Th k gt D Installer Technician At li Jj AlarmView r oo PIMA a Yo aa o DE ese ii Smartphone App Firmware Upgrade Local Access Remote Access ly S Installer Technician Figure 1 The AlarmView alarm system diagram e Visual Verification images are sent to the system s contacts by MMS and E mail See the AVR section on page 7 for details e Remote Look in images requests by text messages from the mobile phones e Remote Upload Download initiation by the IP Receiver without SMS Wireless Alarm Systems Installation Guide e Wireless peripherals including movement sm
35. d 18 9 System Installation Plug the AC adapter into its socket to the left of the SIM card holder Do not connect the AC adapter to power before connecting it to 10 11 12 13 14 15 the control panel With the LCD screen facing you insert the cradle into the mounted back plate push it firmly until the clasps are locked Ensure the back tamper is pressed against the knockout Tilt the front cover towards top of the mounted back plate Insert the two jags on the front cover to the corresponding holes on the back plate and push it down until you hear an audible press Press the front cover against the back plate until locked Secure the front cover with the two supplied Philips screws at the bottom Connect the AC adapter to power Wait for the Power LED to light up and the screen to show the normal display E tt PIMA Giese e AlarmView MENU r E 03 250 VODAFONE INFO gt Wireless Alarm Systems Installation Guide 3 4 Other installation options 3 4 1 Standalone wired siren Besides the control panel s built in siren you can also connect any self powered external siren To do so you will need to connect it to an external power source AN The wired siren s current consumption should not exceed 500 mA To connect the siren 1 Run the siren s wires through the opening on the control panel s back plate A A A A A A A A 2 Connect betwee
36. dications The table below lists the sounds the Control Panel sounds Tones Sound Sounded when d Single beep A key is pressed S Two beeps A menu timeout occurs exit to main menu d d Three beeps Successful command or operation J J J Continuous beeps Entry Exit delay mode J Y Long beep Illegal command or entry refusal BOAO Chime Chime is activated 3 Displayed only in dual SIM systems 12 Quick Reference Guide 2 2 4 LED indications The table below shows the LED color indicators and their meaning LED Color Behavior Indication Green Power on Blank Power loss Blue blinking Wireless communication is active Green blinking Cellular connection OK Off No cellular connection Orange 3 blinks Message waiting to be processed Red System trouble See LCD display for further information Alarm triggered all arming modes Blinking will White blinking stop when re arming or entering the system log 00800803 2 2 5 The INFO screen The INFO screen shows a grid of all active zones up to 30 including visual zones where available in several status options To display it press the INFO button when the system is disarmed 112 Tle I l6 7 Alo 10 Qu B BIX Qliwais allalli dla l251T 127 Alas Figure 8 INFO screen example The next table explains the various zone indications A zone with more than one status toggles between them at one second interval Status Description Zones in the abov
37. e Programming Tool and follow the instructions E BACK 4 I NN MA Local programming 3 When you are finished press 2 Unplug USB cable or Press OK to exit Make sure not to disconnect the USB or power cables during the session as it may damage the integrity of the alarm system 10 8 Firmware upgrade Upgrading the Firmware requires the Firmware Upgrade Tool See the tool s guide P N 4410401 for more details To perform a firmware upgrade 1 Access the Installer menu and select Programming gt Firmware PROGRAMMING 1 FACTORY DEFAULTS Upgrade FIRMWARE UPGRADE SELECT BACK 2 A confirmation message will appear asking you to confirm the action Press YES L to confirm Are you sure 3 Run the Firmware Upgrade Tool and follow the instructions YES NO 4 When you finish press 9 e When performing Firmware Upgrade you must follow the correct procedure otherwise you can risk system failure which will make its warranty void Oo Disconnecting power or disconnecting the USB cable at any stage during the upgrade process may result in system failure 46 Stop Communication Menu 11 Stop Communication Menu STOP COMM BACK The Stop Communication option allows you to temporarily stop all communication cancel all pending messages and clear all communication buffers This option may be used on the following situations a During the installation process b During testing of the system c Inthe eve
38. e Up to 100 m outdoors Wireless link for standard peripherals Frequency 868 6375 MHz Supervision Randomly every 20 50 m on every transmission Transmission method FM narrow band Expected Range Up to 100 m outdoor Can be extended indoors using the RP 15 Repeater Communication Modem Interface Quad band GSM GPRS Report destinations CMS Receivers mobile phones Email accounts Reporting formats SMS MMS Email by SMTP GPRS IP 1 The specifications of the detectors and accessories can be found in the peripherals guide P N 4410399 2 Range is impacted by building materials and interference 8 Introduction End user contacts Reporting options formats GSM GPRS SMS MMS Email via mms notifications e Four cellular phone numbers e Four email accounts CMS contacts Reporting options formats GSM GPRS SMS MMS Email via mms notices e Two IP address e Two phone numbers e Two Email accounts Others Physical Characters Casing Plastic PC ABC 94 VO Environmental Data Operating temperature 100C 490C Storage temperature 259C 70 C Humidi 85 non condensed Electrical Data Power suppl 12VDC 1A Current drain 100 mA standby 0 7A peak Backup battery 4 8 VDC 4 x Ni MH 2 Ah Weight With battery 687 gr Without battery 577 or Dimensions 225 x 138 x 40 mm 1 4 hours later it will turn off Overall the control panel can stay more than s 12 hours in standby mode We recommend using original AC adaptor a
39. e Signal via the hardwired zone 24 10 5 5 Remote access REMOTE ACCESS Set the parameters for remotely accessing the alarm system using the Programming Tool PC application via GPRS When accessing remotely there are several limitations a If the control panel is armed you cannot bypass zones change the global options change contacts and change the system configuration b After disarming the control panel the remote session is disconnected to allow reporting the event To set the remote access parameters do the following 1 Access the Installer menu and select Programming gt System REMOTE ACCESS 1 z ACCESS CODE Options gt Remote Access aae E SELECT BACK 2 Select Access Code and type a new code to replace the default one 531902 3 Select Access Mode and select when remote access is allowed ACCESS MODE a i i Y DISABLE The available modes are listed in the next table See section 8 1 1 ALWAYS o on page 31 for more details SELECT CANCEL Access Mode Description Disable Remote access is disabled Always Remote access is enabled without the need for the Master user s approval only if the default Access Code was changed If the code is the default one the Master user will have to approve any remote access During Disarm Remote access is enabled only when the system is disarmed User Initiated Remote access is enabled only after the Master allows a two hour default window via the Service g
40. e as follows CHIME E Siren when the zone is violated it will trigger the siren E e Chime when the zone is opened while the control panel is disarmed it will trigger the control panel s chime This is normally used on doors and windows e Force Arm this zone can be armed when the Force Arm option is enabled See section 10 5 2 on page 42 and the Glossary of terms on page 54 for more details 9 Select Swinger Shutdown see the Glossary of terms on page SWINGER shutoown 4 R v 3 ALARMS 54 and select between the available options 1 2 or 3 alarms or o E Disable SELECT BACK 10 Select State and set if the zone is Enabled or Disabled ID option To use this zone Trigger 1 must be set as Wired EXT zone See A Zone 24 is a dedicated hardwired zone As such it does not have the Device 4 b section 10 5 4 on page 43 10 1 2 Visual zones AlarmView and AVR only VISUAL SWINGER SHUTDOWN STATE The alarm system supports up to six visual zones namely SmartView PIR cameras To enroll and define a visual zone 1 Access the Installer menu and select Programming gt Zones NS 1 Peripherals gt Visual Zones NEUE E SELECT BACK 2 Select Zone 25 30 Visual ZONE 25 VISUAL 1 DEVICE ID ones SELECT BACK 3 Select Device ID and type the detector s serial number 8 digits DEVICE ID If a number is displayed the zone already has a device associated 00000000 with You can pre
41. e example Empty cell Undefined zone 19 20 30 1 30 Defined zone 1 2 4 6 7 9 10 12 17 18 Normal mode 21 24 25 27 29 lq Open zone 5 22 23 T Zone tamper open 3 26 B Bypassed zone 13 14 1 Low battery 11 X Supervision loss 15 A Alarm 8 16 28 13 Wireless Alarm Systems Installation Guide 3 System Installation 3 1 General guidelines e The control panel should be installed at a location with optimum wireless reception from the detectors and peripherals e A convenient location for mains electricity supply and for user operation near the main access point is preferable e For control panels which are operated using remote keypads the panel can be concealed inside a cupboard or loft space in a convenient location for mains electricity Supply 3 2 Quick installation For quick installation you can mount the control panel on any flat surface To do that do the following 1 On the back side release the crosshead Philips screw of the battery compartment and remove the cover The battery lies in the compartment not connected 2 Connect the battery wires to the socket 14 System Installation 3 Close the compartment and fasten the screw Remove the plastic protector of the connectors cavity by applying pressure with a flathead screwdriver wis NY 5 Insert the SIM card s to the SIM holder a In single SIM versions insert the SIM card into the upper slot labeled SIM 1 M
42. ectric or electronic disruptions and tampering the Product may not perform as expected The user is advised to take all necessary precautions for his her safety and the protection of his her property Patent Pending Technology 61 Wireless Alarm Systems Installation Guide Appendix K Declaration of Conformity FOR BETTER PROTECTION EC Declaration of Conformity We the undersigned PIMA Electronic Systems Ltd Address 5 Hatzoref Street Holon 5885633 Israel Phone 972 3 6506414 Fax 972 3 5500442 Website www pima alarms com Certify and declare under our sole responsibility that the following equipment Model No Cat No Product description AlarmView Visual Verification Alarm Panel Burglar Alarm Guardian Wireless Intruder Alarm Panel AVR Add on Visual Verification Module Was tested to and conforms with the requirements included in following standards Standard Directive EN 60950 1 2001 A11 corrigendum 2004 Low voltage Directive 2006 95 EC EN 301 489 1 Ver 1 4 1 2002 08 EN 301 489 3 V1 4 1 2002 08 EN 301 489 17 Ver 1 2 1 2002 08 EN 50130 4 1995 Amendment A1 1998 EMC Directive 2004 108 EC EN 300 328 Ver 1 4 1 2003 EN 300 220 1 V1 3 1 2000 09 EN 300 220 3 V1 3 1 2000 09 EN 301 511 3 V9 0 2 2003 03 Directive 1999 5 EC RTTE And therefore complies with the requirements and provisions of the Council Directives of the European Parliament CE marking date 19 02 2007
43. essory Batt Rest Zone PGM close PGM Close PGM open PGM Open Remote look in failed Remote Look In Failed Remote look in request Remote Look In Request Remote programming Remote Programming System system name RF interference RF Interference RF interference restore RF Interference Rest SIM Switched to Backup SIM Switched to Back cause of event SIM switched to main SIM Switched To Main cause of switching event Status report Status Report Supervision loss Supervision Loss zone no zone name Supervision restore Supervision Restore zone no zone name System battery loss System Battery Loss System system name System battery low System Battery System system name System battery low restore System Battery Rest System system name System peripheral restore Syst Periph Restore Zone System peripheral trouble Syst Periph Trouble Zone System programming System Programming System system name Time was set Set Time MASTER CODE INSTALLER User code changed User Code Changed User no user name User code deleted User Code Deleted User no user name Zone trouble Zone Trouble zone no zone name Zone trouble restore Zone Trouble Restore zone no zone name 58 Appendix H H 1 1 ContactID 101 Emergency 110 Fire 120 Panic 121 Duress 122 Silent 123 Audible 130 Burglary 131 Perimeter 132 Interior 134 Entry Exit 137 Tamper CP 301 AC loss 302 Low system battery 321 Bell 344 R
44. gth indicators 1 Zones 1 24 the indicators appear as the zone is triggered 2 Zones 25 30 visual zones the indicators interchange with the zone no c Empty the zone is disabled 8 Received Signal strength Indication 27 Wireless Alarm Systems Installation Guide 7 1 1 2 RSSI reception level The signal strength indicators allow you to determine how good the communication between the wireless devices and the control panel is The number of the indicators is the quality of the reception as explained in the table below See also the previous figure Onscreen Indicators Reception Indication 7 5 Excellent i 4 Strong 11 3 Good il 2 Low see the warning below I 1 Poor see the warning below Numeral i 1 Zones 1 24 the zone was not triggered 2 Zones 25 30 the visual zone is at fault signal from any detector re locate it and re test it until the test result is Poor and Low reception levels are not acceptable If you get a poor between Excellent and Good 7 1 2 External Siren EXTERNAL SIREN See also External Siren Indications on page 53 20 1 Test To test the external siren do the following 1 Access the Installer menu and select Service gt Tests gt EXTERNAL SIREN 1 I TEST External Siren 2 Press Test et Bac 3 Wait5 sec The siren will sound the alarm for 3 sec and its LEDs will flash for few sec 4 Press 2 to exit 7 1 2 2 Stop siren If the si
45. ings are given for situations and circumstances in which a possible hazard can arise Cautions are given for situations or circumstances in which the system can possibly be damaged Notes are given for situations that need special attention or to improve the operating procedure Wrong operation or failure of the operator to effectively maintain the system relieves the manufacturer and seller from all or any responsibility for consequent noncompliance damage or injury The text and graphics contained in the guide are for the purpose of illustration and reference only In no event shall manufacturer be liable for any special direct indirect incidental consequential exemplary or punitive damages including without limitation any and all damages from business interruption loss of profits or revenue cost of capital or loss of use of any property or capital or injury Graphic signs in this quide Icon Description Caution Issues that may cause malfunctions Warning Issues that may cause damage and actual bodily harm Note Important note HHH E Introduction 1 Introduction This guide will help you to install PIMA s Wireless Intruder Alarm Systems the AlarmView the Guardian and the AVR The three systems are easy to install plug n play and provide wireless intruder alarm capabilities with or without Visual Verification and optional remote Look in Suitable for residential and small business applic
46. lied connected with a 3 wire cable to a junction box The box has a terminal block inside it To connect the OutView do the following i 2 Open the junction box push the clasps outside f Y and remove the lid a fi s x Pull out the black waterproof isolator on the side without the wires N i a 1 2 2 La To OutView 1 9 9 N GCION RE Waterproof isolators Wireless Alarm Systems Installation Guide Puncture a hole in the center of the isolator for the wires of the AC adapter and the trigger source Put the required wires through the isolator Connect the AC adapter wires to the Red and Black wires on the terminal block See the next section for a diagram tHH A The positive wire of the AC adapter is marked with stripes Connect the wire from the trigger source to the Yellow wire of the OutView on the terminal block See the next diagram rt j Two state triggers like door contacts and beam detectors cannot be used Release the screw on the junction box on the side of the adapter and the trigger wires and remove the plastic clip Put the isolator now with the wires inserted into it back in its place Replace the clip on the wires and fasten the screw 10 Close the lid and make sure it is fastened by all four clasps 11 Place the junction box in a weatherproof placement 12 Plug the AC adapter to an indoor outlet OutView Trigger source N C AC DC CS Adap
47. ly pressure upwards 2 Lift and remove the front cover 16 3 4 Pull out the plastic cradle of the circuit board by pulling its two clips on both sides and turn it over Figure 9 The back of the circuit s cradle Connect the battery wires to the socket System Installation 17 Wireless Alarm Systems Installation Guide 5 Insert the SIM card s to the SIM holder a In single SIM versions insert the SIM card into the upper slot labeled SIM 1 Main b In dual SIM versions first insert the backup SIM into the lower slot labeled SIM 2 Backup and then insert the main SIM into the upper slot labeled SIM 1 Main See the previous figure e Do not use PIN Code SIM cards e Do not insert SIM cards under power AC or DC 6 On the designated surface drill holes corresponding to those marked with arrows on the next figure and insert drywall plugs into them Note that the hole in the middle is designated for the tamper switch s knockout The tamper switch knockout must be secured with a dedicated screw to comply with EN50131 1 regulation Tamper switch knockout Figure 10 Wall mounting diagram 7 Route the AC adapter s plug and wires through the wires path See the next figure 8 Secure the back plate to the surface with screws When the control panel is forcibly removed from the wall the knockout breaks and the tamper is activate
48. mulate dust It should be cleaned only with a soft dry cloth or a special LCD screen cleanser Avoid the use of abrasives of any kind Do not use solvents such as kerosene acetone or thinner These will harm the external finish and damage the transparency of the window EZ Replacing the Control Panel s battery Remove the transformer from the AC outlet or disconnect the power before replacing the backup battery For best performance and care use suitable replacement batteries from Pima Electronic Systems For instructions on how to replace the backup battery see the Quick installation section on page 14 ES SIM card icons and LED behavior OK Active Not detected Two SIMs at fault At fault SIM 1 Main m Ww SIM 2 Backup 7 LED x x 54 Glossary of terms Appendix F Glossary of terms Alarm types e Burglary alarm caused by violation of intrusion zone e Fire alarm caused by violation of fire zone e Tamper alarm caused by opening tamper protection switch e Panic Medical Emergency alarm caused by activation of a panic medical button Alarm Restore closing the alarm event and restoring the system to its previous state Arming modes and options Away full arming of the system Home arming of perimeter detectors as defined by the installer Partial arming of part of the premises while leaving the other part unsecured One Key Arming arming of the system pressing a single
49. must be returned to the Manufacturer freight prepared and insured The warranty does not apply in the following cases improper installation misuse failure to follow installation and operating instructions alteration abuse accident or tampering and repair by anyone other than the Manufacturer The warranty is exclusive and expressly in lieu of all other warranties obligations or liabilities whether written oral express or implied including any warranty of merchantability or fitness for a particular purpose or otherwise In no case shall the Manufacturer be liable to anyone for any consequential or incidental damages for breach of this warranty or any other warranties whatsoever as aforesaid This warranty shall not be modified varied or extended and the Manufacturer does not authorize any person to act on its behalf in the modification variation or extension of this warranty This warranty shall apply to the Product only All products accessories or attachments of others used in conjunction with the Product including batteries shall be covered solely by their own warranty if any The Manufacturer shall not be liable for any damage or loss whatsoever whether directly indirectly incidentally consequentially or otherwise caused by the malfunction of the Product due to products accessories or attachments of others including batteries used in conjunction with the Products The Manufacturer does not represent that its Product may no
50. n Guide Appendix I SMS confirmation messages Every time an SMS command info message from a confirmed telephone number is received in the control panel it is replied with a confirmation or error message The next table lists the various messages Command info Confirmation message Error message Arming Armed Armed AWAY HOME PARTIAL failed AWAY HOME PARTIAL by User Name Disarming Disarmed by User Name Disarm failed xx25 30 look in Picture from Zone No Operation failed image Stop bell Bell canceled by User Name Status e Away Home Part Disarm state PGM 1 Opened Closed command list e Away A a e Home H h e Part Pp e Disarm D d e Image xxI xxi zone 25 30 all 99 e PGM Open 10 10 PGM Close 1C 1c e Stop Bell B b Status S s e Help 60 Limited Warranty Appendix J Limited Warranty PIMA Electronic Systems Ltd the Manufacturer warrants its products hereinafter referred to as the Product or Products to be in conformance with its own plans and specifications and to be free of defects in materials and workmanships under normal use and service for a period of twelve 12 months from the date of shipment by the Manufacturer The Manufacturer s obligations shall be limited within the warranty period and its option to repair or replace the product or any part thereof The Manufacturer shall not be responsible for dismantling and or reinstallation charges To exercise the warranty the product
51. n the siren and the control 12V TRI com TR2 TR3 com PGM panel s PGM terminals See the scheme on the right 3 Connect between the siren the control panel and the external power source 4 Connect between the siren and the external power source ee ES power source Figure 11 External siren wiring scheme 3 4 2 How to use the trigger inputs The alarm system has three inputs listed in the next table which can be used to arm and disarm it by triggers from external alarm systems See the next sub section on the AVR Input Optional Use TR1 arming to AWAY mode TR2 arming to HOME mode TR3 arming to PART mode rt When using the triggers for arming and disarming the control panel s quick arming buttons are disabled Connect the triggers according to the next diagram 12V TR1 com TR2 TR3 coupon ALARM outputs Figure 12 Trigger inputs gt See section 10 5 4 on page 43 for the triggers settings 20 System Installation 3 4 3 The AVR The AVR adds Visual Verification capacities to any Intruder Alarm System Based on the AlarmView control panel it is designed for sending Visual Verification and look in images by up to six SmartView PIR Cameras and OutView cameras The AVR is defined as Slave when connected to an external alarm system Master By using trigger inputs and a PGM output the AVR can do the following e Be Armed and Disarmed e Trigger
52. nd backup battery pack from PIMA Electronic Systems L The control panel reports on Low Battery condition 9 12 hours after AC loss Wireless Alarm Systems Installation Guide 2 Quick Reference Guide 2 1 System components The alarm system consists of the control panel and depending on the model wireless zones 23 one hardwired zone visual zones 6 and wireless peripherals up to 36 e The Control Panel consists of the main circuitry GPRS GSM module two wireless transceivers standard and visual dedicated one f Figure 4 The control panel e Visual detectors e SmartView high quality supervised rapid acquisition camera with PIR detector e OutView high resistance outdoor camera with trigger input from external sources e g PIR detectors and magnets e Wireless detectors the AlarmView system supports a wide range of wireless detectors including door contacts PIR and Pet immune motion detectors Smoke detectors etc e Sirens the control panel has a built in siren An external wireless siren with a strobe can also be installed e Keyfobs keypads accessories that are used to arm and disarm the AlarmView e Panic Medical pendant and wrist watch accessories that are used to send emergency and panic signals 2 2 The Control Panel The next figures show the control panel s buttons and parts The three arming buttons are disabled in the AVR Arm AWAY LCD Display Arm HOME WIRELESS
53. ns ae BACK 3 Press OK 10 2 2 Contact 1 6 Define the various details of up to six contacts of the alarm system as follows 1 Access the Installer menu and select programming gt User CONTACT ONE Contacts gt Contact X EMAIL BY MMS SELECT BACK 4d I aS 2 Select Mobile Phone and enter a mobile phone number UJ N Wireless Alarm Systems Installation Guide 3 Select Email By MMS and enter an E mail address E mails are sent via MMS Multimedia Message Service messages and cost money to the end user by the service provider 4 Select Contact Name and type a name see section 2 2 1 on page 11 for instructions 5 Select Options and set the contact s options as described in the OPTIONS 1 lx SMS REMOTE CMD next table a REMOTE LOOKIN SET CLEAR CANCEL Option The contact will be SMS Remote CMD allowed to send arm disarm and other commands by SMS See section 12 2 1 on page 48 Remote Look in allowed to receive look in images SMS Event Report receiving notifications on alarms and other events by SMS MMS Visual receiving visual verification images by MMS Email Event receiving notifications on alarms and other events by E mail Email Visual receiving visual verification images by E mail sent via MMS Must be enabled when using the Android app 6 Select Event Report and set the event types that will be reported ENT REPORT avs 1 to any of the contacts The options are as follows DIS ARM
54. nt of a false alarm To stop communication and clear the buffers do the following 1 Access the Installer and select Stop Comm aoe Are you sure 2 Press Yes to confirm all messages in queue will be cleared ze and will not be sent YES NO 3 Press Y 47 Wireless Alarm Systems Installation Guide 12 Operating the Alarm System Remotely 12 1 By smartphone app The app allows the Master user to control the alarm system by a simple to use application See our website at http www pima alarms com categoryId 91059 or the system s User Guide for complete details 12 2 By text messages Some operations of the alarm system arming and disarming requesting system status activating and deactivating the PGM output stopping the siren and requesting look in images are SMS operated These operations are processed only if sent from a contact s phone and only if the contact is allowed to perform them see section 10 2 2 on page 37 Every SMS message contains the event and the device or user name For example Alarm from Kitchen AlarmView The alarm system sends a confirmation message or fault report on every text command Note that SMS commands are not case sensitive 12 2 1 Following are the available SMS commands Commands Action Command Arm AWAY a Arm HOME h Arm PARTI p Disarm d Open PGM output 1o Open Close PGM output 1c Close Stop siren b Request system status s Re
55. oke detectors panic buttons wireless keypad key fobs door contacts etc e SmartView detector and camera e Matched field of view between the detector and the camera with no dead spots e Flash correction in lowlight e High quality color images e OutView outdoor camera e Double and Backup reporting e Optional dual SIM e End user notifications by SMS MMS amp E mail e Alarm reporting options e ContactID and SIA via GPRS with SMS back up e Images via MMS and E mail HHHH MMS Multimedia Messaging Service requires Internet plan and costs money including the text messages and emails sent via this service e Remote end user commands by text messages e Built in Quad Band GSM GPRS modem with SMS as backup e Advanced wireless visual link e Two way supervised and secured radio network e 128 bit encryption key e Supervision report every 10 sec e 2 4 GHz FHSS Frequency Hopping Spread Spectrum amp Diversity receiver 2 antennas e Supervised 868 MHz link for standard wireless peripherals e Three programmable trigger inputs e PGM output e Graphic user friendly menu driven LCD display e Easy battery replacement e Smartphone applications for controlling the AlarmView 1 2 The Guardian system The Guardian is a full featured wireless alarm system designed to answer the needs of most residential and small office installations 0 aa 5 os Based on the AlarmView system it lacks the Visual capabilities yy
56. quest command list Request look in image 25i 30i 48 99i all zones System Peripherals Appendix A System Peripherals Peripheral Description P N SmartView _ PIR Camera color 8812001 OutView Outdoor camera color 8813001 PCP Panic Button Pendant 5432004 PIR S Standard PIR Detector 5431001 PIR P Pet Immune PIR Detector 5431002 PIR O Outdoor PIR Detector 5431003 DCM Door Contact Magnet 5432001 SM Smoke Detector 5431004 TD 5 Temperature Detector 5 C 5436001 WLD Water Leakage Detector 5436002 REP Range Extender Repeater 5435001 DCO CO Detector with EU approval 5431005 SIR B Outdoor Siren Blue 5433001 SIR R Outdoor Siren Red 5433002 SIR O Outdoor Siren Orange 5433007 SIR I Indoor Siren 5433003 RWK Remote Wireless Keypad bi directional 5434001 KF 1 Hand held 1 way Keyfob 5432002 KF 2 Hand held 2 way Keyfob bi directional 5432003 49 Wireless Alarm Systems Installation Guide Appendix B The SmartView Detector Camera B 1 How to mount the detector Do the following steps to mount the detector 1 Release the screw on the bottom of the bracket of the detector and remove the bracket Y y ay QA i 2 Drill holes for surface or corner mounting O A n O OCC 3 Insert the supplied wall plugs and fasten the bracket to the oa i i sina mounting US surface with the supplied screws Ba 009 Rolas Place the detector in the mounting bracket and fasten the screw 5 If you need to adjust the direc
57. ren s tamper switch is tripped continuously you can use this feature to stop silent the siren 70 2 3 Relearn If the siren needs to be re learned with the control panel call PIMA support for instructions 28 Service menu 7 1 3 Built in siren To test the built in siren do the following 1 Access the Installer menu and select Service gt Tests gt Built In Siren OK 2 Press the built in siren will sound briefly 7 1 4 Communication COMMUNICATION pu ion This menu allows testing the SIM card s communication setup by trying to send and receive data See the next table for complete details To test the SIM cards 1 Access the Installer menu and select Service gt Tests gt Communication Sie cue 7 SELECT BACK 2 Select SIM1 or SIM2 in dual SIM versions If the selected SIM is COMMUNICATION currently idle the alarm system will switch to it SELECT BACK OK 3 Select the test type and press 2 4 Press O at the end of the tests 7 1 4 1 Test types The test types are described in the below table All tests are replied by either Passed or Failed message Test Process GPRS Link Ping a website www google com CMS 1 2 Send a test event to the CMS a In SIA CID over SMS to mobile phone b In Visual CID over Email to E mail c In Visual CID over GPRS to PC mobile phone Contact 1 6 Send Periodic Test by text message a SMS Test to mobile phone SMS
58. ress Select Operator PERO SELECT BACK 4 Using the up down arrow keys scroll to the provider ee that matches the SIM card in use by the alarm system and OPERATOR 2 SELECT BACK press Select 13 See the Glossary of terms on page 49 40 5 Press BACK If you need to select a different country scroll to it press Select then repeat on steps 3 4 6 In dual SIM versions select SIM2 Backup 7 Press Select Operator and repeat on steps 4 5 8 Select Options and select between the options as follows a Main SIM Restore set how many hours after switching from SIM1 to SIM2 the control panel will try to switch back The options are 1 2 and 4 hours Programming me SELECT COUNTRY ANGOLA AUSTRIA SELECT BACK d D SIM 2 BACKUP SELECT OPERATOR OPTIONS SELECT BACK 1 SELECT OPERATOR COUNTRY OPERATOR 1 OPERATOR 2 SELECT BACK 4 I OPTIONS 1 MAIN SIM RESTORE SIM KEEP ALIVE SELECT BACK b SIM Keep Alive cellular providers suspend the communication with SIM cards being idle for a long time Long time varies between the different providers To avoid this the control panel will send a Keep alive event in the interval set here The options are once every 1 28 days ttti Some SIM cards may have two options e PP indicates a Prepaid Pay As You Go card i i i O e CN indicates a Contract card 10 5 System options Set the system options 10 5 1
59. rpose without the express written permission of PIMA Electronic Systems Ltd PIMA Electronic Systems Ltd owns patents and patent applications trademarks copyrights or other intellectual property rights covering the subject matter in this guide The furnishing of this guide to any party does not give that party or any third party any license to these patents trademarks copyrights or other intellectual property rights except as expressly provided in any written agreement of PIMA Electronic Systems Ltd Copyright 2014 by PIMA Electronic Systems Ltd All rights reserved E amp OE 63 Wireless Alarm Systems Installation Guide 64 INA A FOR BETTER PROTECTION Pima Electronic Systems Ltd 5 Hatzoref street Holon 5885633 ISRAEL Tel 972 3 650 6414 Fax 972 3 550 0442 E mail support pima alarms com salesOpima alarms com www pima alarms com Distributed and Supported by OCE FE ls 44103 7 5 Version XX en B2 Nov 2014
60. ss Delete and enroll a new device INSERT DELETE 34 Programming menu A ooe Visual detectors cannot be enrolled automatically to protect A privacy and security _ COS A INSERT 4 Select Zone Type and mark the type See the previous Zone ZONE TYPE v NORMAL section for the available options SELECT 5 Select Arm set and set the arming mode in which the zone be ARM SET Nu 7 X HOME armed See the previous Zone section for the available options AWAY SET CLEAR Select Name and give the zone a name See section 2 2 1 on page 11 for details Select Options and set the zone options Multiple selection is anns allowed The available options are as follows FORCE ARM e Siren when the zone is violated it will trigger the siren o 4 I 4 D e Force Arm this zone can be armed when the Force Arm option is enabled See section 10 5 2 on page 42 and the Glossary of terms on page 54 for more details e Visual Verif send visual verification images to predefined contacts e Remote Look in allow predefined contacts to request look in images by SMS e Led Indication SmartView LED ON when alarmed 8 Select Swinger Shutdown see the Glossary of terms on page T E E 54 and select between the available options 1 2 or 3 alarms or Disable SELECT 9 Select State and select if the zone is Enabled or Disabled 10 1 3 Keyfobs keypads KEYFOBS KEYPADS The al
61. t Enable Programming menu 10 6 Factory defaults Use this menu to reset the alarm system The options on this menu are listed in the next table and the following sections Option What is defaulted What is not defaulted Return to All the parameters except those on Passwords Remote Access Code Defaults the right zones and peripherals IDs 14 Only Trigger 1 can be set as and connected to a Wired External zone 44 Programming menu Option What is defaulted What is not defaulted Clear Passwords All passwords Remote Access Code All other parameters Clear Zones All zones and peripherals IDs Zones and peripherals parameters Init All Combines the three above options ANO F A e The log is not cleared in any of the above options o Bypassed zones are not un bypassed in any of the above options 10 6 1 Return to defaults HHHH 4 The default settings may vary between various countries and regions To return to the factory defaults 1 Access the Installer menu and select Programming gt Factory Defaults 2 Select Return to Defaults A confirmation message will appear asking you to confirm the action 3 Press YES di to confirm 10 6 2 Clear Passwords To clear reset all passwords 1 Access the Installer menu and select Programming gt Factory Defaults 2 Select Clear Passwords A confirmation message will appear asking you to confirm the action 3 Press YES E to confirm 1
62. t be compromised and or circumvented or that the Product will prevent any death personal and or bodily injury and or damage to property resulting from burglary robbery fire or otherwise or that the Product will in all cases provide adequate warning or protection User understands that a properly installed and maintained alarm may only reduce the risk of events such as burglary robbery and fire without warning but it is not insurance of a guarantee that such will not occur or there will be no death personal damage and or damage to property as a result The Manufacturer shall have no liability for any death personal and or bodily injury and or damage to property or other loss whether direct indirect incidental consequential or otherwise based on a claim that the Product failed to function However if the Manufacturer is held liable whether directly or indirectly for any loss or damage arising under this limited warranty or otherwise regardless of cause of origin the Manufacturer s maximum liability shall not in any case exceed the purchase price of the Product which shall be fixed as liquidated damages and not as penalty and shall be the complete and exclusive remedy against the Manufacturer Warning The user should follow the installation and operation instructions and among other things test the product and the whole system at least once a week For various reasons including but not limited to changes in environmental conditions el
63. ter Y box Y it E HA gt AC DC Adapter Red Adapter OutView 12V Red OutView Black Ela Adapter COM Yellow N C Trigger Trigger source up to 50 m long Figure 15 OutView connection diagram make sure it does not exceed its power output A e If the AC DC adapter is also used to power the triggering detector 52 e The OutView does not report a restore event External Siren Indications AppendixD External Siren Indications The SIR B R O Wireless External Siren can indicate on various system activities If this is the first time the siren is set before setting the available options initialize the siren by selecting Service gt Tests gt External Siren gt Test The following table describes the activities and their indications Action Beeps Strobe light Trigger Inputs Alarms Burglary 24H Panic Fire Siren Flashes Arming AWAY 1 3 flashes Arming HOME PART 2 2 flashes Arming with low battery 5 3 flashes 3 cycles Arming with tamper condition 5 _3 flashes 3 cycles Disarming 2 Sequential flashes 1 cycle Disarming with low battery 2 Sequential flashes 2 cycles Disarming with tamper condition 2 3 sec alarm sequential flashes 15 Siren tone confirmation must be enabled in the control panel 53 Wireless Alarm Systems Installation Guide Appendix E Maintenance amp Troubleshooting E 1 Cleaning the LCD screen The LCD screen may occasionally get finger oil stains and accu
64. the external Alarm System e Serve as a GSM backup communication channel when triggered by the external Alarm System on alarm for example the AVR will report the CMS End user By default the AVR will use the triggers as follows Trigger Default setting Connect the input to 1 Wired External External alarm system s Alarm output The input will serve as a zone backup communication channel when the Alarm output will be triggered on alarm for example the AVR will report the CMS end user Make sure zone 24 the wired zone is set as 24H zone 2 AWAY arm External alarm system s On Off output The input will be used for arming AWAY the AVR and disarming it by the external alarm system 3 Not used 3 4 3 1 How to connect the triggers to the external alarm system Use the following diagram and table to connect the trigger inputs of the AVR AVR Slave Trigger inputs External Alarm System Master EN PGM Alarm Output COM On Off Output COM ee ee ee ERIN Figure 13 The AVR trigger inputs AVR Alarm system TR1 PGM Alarm Output TR2 On Off Output 6 Swinger Shutdown must be disabled 21 Wireless Alarm Systems Installation Guide 3 4 3 2 How to connect the PGM output to the external alarm system By default the PGM output is used by the AVR to report on Not Ready Alarm open zone faults and alarms situations It is set as Normally Closed See section 10 5 3
65. the system o Smoke Detector sensing device which detects smoke particles of combustion o Panic button button that triggers emergency alarm Disarmed Normal standby mode All zones except 24 hour zones Panic Fire Tamper etc are not active 55 Wireless Alarm Systems Installation Guide Dual SIM mode The control panel checks the SIM card slots on power up only and sets the mode between Single of Dual When two SIMs are detected the SIM in the upper slot is defined as Main SIM1 and the one in the lower as Backup SIM2 Entry Exit Delay predetermined time to allow entering and exiting the premises without triggering the alarm Event Group a group of events defined by type for notifying the contacts SIM Swap The control panel automatically swaps from SIM1 to SIM2 and vise versa when one of the following occurs low GSM reception GSM GPRS loss Jamming and CMS communication fault including retries The control panel will keep trying to send events via SIM 1 and when it does it will swap from SIM2 back to SIM1 The control panel report on why the swap was performed See section E 3 on page 54 for more information Swinger Shutdown this feature prevents a zone to repeatedly trigger the alarm if it is opened and closed this is a swinger again and again or left open With this feature ON the zone will only trigger the alarm as many times as is designated once twice or three times
66. tion of the detector loosen the screw and rotate it 6 Fasten the screw tightly B 2 How to replace the battery When the SmartView batteries are exhausted do the following to replace them Release the screw of the bracket and remove the detector 1 Release the screw of the cover of the battery pa compartment and remove the cover a 2 Replace the two batteries with new alkaline batteries See a sticker on the battery holder for correct polarity 3 When you insert the batteries the LED will light up in blue for 2 4 sec to indicate correct installation 4 Close the cover and fasten the screw 50 The OutView Camera Appendix C The OutView Camera C 1 How to mount the camera Before you mount the OutView camera make sure it optimally covers the secured area Follow the next steps to mount the camera 1 Use the template on page 11 and drill 3 matching holes on the mounting surface Insert the supplied wall plugs and mount the bracket using the Supplied screws Rotate the swiveling bracket s plastic knob clockwise to its lower position Connect the camera to the bracket by rotating it clockwise Tighten the plastic knob to secure the camera Connect the camera s cable to the terminal block and to power See the next section for details Adjust the field of view of the camera Tighten the bracket s tilt screws with the supplied Allen wrench C 2 How to connect the camera The OutView is supp
67. ts DE e Interval Timeout set the overall interval of the re tries in E BACK min between 6 30 e Delay Timeout set the delay between re tries in sec between 15 60 Example if you set an interval of 10 min and a delay of 15 sec then for 10 min the control panel will try to report the CMS every 15 sec which is 40 times 10x4 7 In CMS 2 only select Backup and set the two backup options BACKUP as follows Backup CMS 2 will serve as backup to CMS 1 in case of a communication fault with CMS 1 e Duplicate all events will be reported both to CMS 1 and CMS 2 Double Report 4 I AHHH e When CMS 2 is set as Duplicate GPRS Always On is automatically disabled Sending images may cause the IP Receiver to close the session 10 4 Communication SIM 1 MAIN SIM 2 BACKUP Set the mode of the SIM card s single or dual and the cellular provider s details of each card The alarm system comes with a list of your country s providers by default To set the SIM card s 1 Access the Installer menu and select Programming gt COMMUNICATION 1 Communication SIM1 MAIN E SELECT BACK 2 Select SIM Mode and select between the two following options SIM MODE 1 l v SINGLE SIM MAIN E e Single SIM Main one card will be used DUAL SIM SELECT CANCEL e Dual SIM two cards will be used 3 Back in the Communication screen select SIM1 main and COMMUNICATION 1 SELECT OPERATOR p
68. zone is open or alarming a fault occurs Arm Away Home or Part The alarm system is armed Power Fault This fault occurs Medical Burglary Fire These alarms are set off Remote SMS SMS command is received 3 Select PGM 1 gt Output Type and select the desired output type as listed in the following table Type Mode Steady N O Normally Open Steady N C Normally Close Pulse Low to High Pulse High to Low Programming menu PGM 1 1 TRIGGER UPON OUTPUT TYPE SELECT BACK TRIGGER UPON 1 v SIREN FOLLOWER ENTRY EXIT SELECT CANCEL OUTPUT TYPE v STEADY NO STEADY NC SELECT CANCEL Dl 4 Select PGM 1 gt Pulse and type the pulse duration between 1 and 255 sec 10 5 4 Trigger inputs WIRED EXT ZONE The alarm system allows three input connections which can be utilized for arming the system by an external alarm system and more See section 3 4 1 on page 20 for more details To set the trigger inputs options do the following 1 Access the Installer menu and select Programming gt System Options gt Trigger Inputs 19 Select Trigger X and select the relevant trigger The available options are described in the next table TRIGGER INPUTS 1 TRIGGER 1 TRIGGER 2 SELECT BACK TRIGGER 1 1 v NOT USED AWAY ARM SELECT CANCEL Wireless Alarm Systems Installation Guide Trigger The input is triggered upon by Away Arm Home Arm Arming to one of these modes Part Arm Wired Ext Zon

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