AGENCY ONLINE USER GUIDE
Contents
1. 3 Finance ARCO0 Accounts Recievable Administrator 3 APTDOO Accounts Payable Team Leader 4 ARTDOO Accounts Recievable Team Leader 4 ln CO ARA HREOO Human Resources Advisor ISCOO Information Systems Officer Information Systems Information Technology Office Services Office Services Office Services Medical Secretary Patient Services Patient Services Patient Services Clinical Coding Team Leader Web Training Document V3 8 Updated June 2010 Page 26 of 29 NHS Professionals Allied Health Professionals Assianmen AFC mu Lua PORPOO Podiatrist 5 ehmopodistand Podiatrist pospoo Podiatrist Specialist 6 Podiatric Consultant Surgery 8 Dietician DISPO Dietician Specialist 6 Occupational Therapy Technical Instructor Higher OTTIOO level 5 Occupational Therapist OTSPO0 OccupationalTherapistSpeciaist 6 Occupational Therapist Consultant 8 Theatre Practitioner Recovery Theatre Practitioner Scrub TPHL40 Theatre Practitioner Higher Level Anaesthetic 6 TPHL4A3 Theatre Practitioner Higher Level Day Surgery 6 6 a 7 7 SEI d Mene rostUo SE TPTMA3 Theatre Practitioner Team Manager Day Surgery 7 TPTM52 Theatre Practitioner Team Manager Recovery 7 lAMSPOO Ambulance Practitioner Advanced 6 AMTLOO Ambulance Station Officer Team Leader 6 Web Training Documen2. Agency Worker link in the menu SUUNAME First Mame MI Humber ll AAX111111x FIM Gender Add Agency Worker Enter all information that is relevant to the worker that you wish to place Please note that First Name Surname and NI Number are mandatory fields Once the worker is added a Confirmation confirmation page will be displayed he Agency Worker has been added successfully to the System Please note if the NI number you have entered is duplicated on the NHS Professionals database then you will not be able to add that Flexible Worker To resolve this please contact NHS Professionals by emailing agency bookings nhsprofessionals nhs uk and include the Flexible Workers full name and National Insurance Number Web Training Document V3 8 Updated June 2010 Page 15 of 29 NHS Professionals 9 0 Invoice Details To view your invoice details for a particular invoice or booking Click on the Invoice Details link in the menu You will be presented with the following page View Agency Invoice Details v By Shift Reference Number C By Invoice Number Enter the Number You can search for an invoice by either the Shift Reference Number or the by the Invoice Number by selecting the appropriate option and entering the number View Agency Invoice Details C By Shift Reference Number v By Invoice Number Enter the Number 06651 a8 Once you ha
3. Logging Off the System Once you have completed all necessary work please log out of the system using the Logout link Version No 2 00 01 23 2 07 02 67 Database Name am Menu C PUONS staffbank South SBOW 141 220507 3 Henunstz amp Bookings You are logged in as Mark Frost Password expires an i 1 This will log you out of the NHS Professionals website and close the web page Web Training Document V3 8 Updated June 2010 Page 23 of 29 NHS Professionals 14 0 Appendix This section is provided to supply you with additional information that whilst not directly relating to the functionality of the NHS Professionals web booking system is useful information that will ensure your understanding of some of the related information used in the system Assignment Types and Area s of Work When you see the assignment you should read the letters and numbers as two separate entities The initial acronym e g CSW indicates the Staff Group and Band of Flexible worker that the NHS Professionals client requires The set of numbers e g 00 next this acronym indicates the area speciality that the flexible worker must have to be able to work that request Nursing amp Midwifery Nursing amp Midwifery will be discussed here as a separate entity to the other Staff Groups due to it s larger number of Area s of Work Code Description Bana Code Description Band CSW Care Support Worker 2 CSWH Care Su
4. i edit E inh of your staff This includes adding EGILAdOUN ETOINOE new assignments and updating PIN details Allows you to make bookings for Book Agency Worker jan individual worker in a block booking Allows you to see the details of ihvoice Details invoices and they re status within the NHS Professionals Invoicing Notifications modifications cancellations to bookings within a 48 hour time period Allows you to view all the bookings that have been made for heports PPO KING AIS your agency based on the search criterion that you enter Redirects you to the NHS Professionals Password Others SPANOS FASWN Management system to enable you to reset your password Web Training Document V3 8 Updated June 2010 Page 7 of 29 NHS Professionals 4 0 View Requests Once you have clicked on the View Requests link from the menu the following screen will be displayed Agency Requests Filter Options Trust RVN Avon amp Wiltshire Mental Health Partnership Trust Start Date S MAY 2008 End Date 16 MAY 2008 In this screen choose the Trust that you wish to view available shifts for Once a Trust has been selected choose the start date and end date for the time period you wish to see You may not select more than a 7 day period for this range and for larger trusts you may need to reduce this further Then press the submit button Should the Search Criterion you have ente
5. Professionals AGENCY ONLINE USER GUIDE Web Training Documen t V3 8 Updated June 2010 Page 1 of 29 NHS Professionals CONTENTS Page 1 0 Important Notice Submission of Agency INVOICES 3 2 0 G ting Started NEEDED 4 30 Man Me MU eia E 6 40 VIEW REGUESIS 8 5 0 Booking a Flexible Worker e ees eee ee eere eere nenne nennen nnn nnns 9 6 0 Edit AGENCY VW luc c 12 7 0 Book Khen 13 8 0 AGG Agency WOKE s iaiie esie eiie nte a ausa eo onus ai 15 RUTec dsrf 16 10 0 eie m E 17 11 0 Reports Booking Status aieo iao nete a naue eoa E Gian aora s URS sab aou ru ee ooa E oe anaiai 18 12 0 Changing or Resetting Your Password 1 ceeeeeeee e reee rene enne 21 13 0 LOGGING Off the SySlem iiuieie ono obire pan coo aa eo Sy Ru ein pa So En Usu ya EE wuE UE ExPEbS E REI nnmnnn nnnm 23 QR Peor m 24 Web Training Document V3 8 Updated June 2010 Page 2 of 29 NHS Professionals 1 0 Important Notice Submission of Agency Invoices Why you need to act on this notice NHS Professionals seeks to process and pay invoic
6. S Professionals 5 0 Booking a Flexible Worker Before you attempt to book a Flexible Worker into the request you should ensure that you have read any notes that are attached to that request Clicking on the Notes button will display any notes associated with that request Request Notes For Reference Number ZHEDMMIMES CONTROLLED RESTRAINED TRAINED Edited by mcudcdy on 09 3 May 2008 11 34 May 2008 11 34 Once you have read and understood the notes associated with that request or there are no notes click on the Options link to the left of request you require to book a Flexible Worker into The Agency Bookings Screen will be displayed Agency Booking Screen Agency Worker Add Agency Worker Date f Oct 2008 Start Time 07 15 End Time 14 45 Assignment RNEO Training Add Booking Back The detail of the request will be displayed to you as above When you are ready to book your Flexible Worker click on the Add Agency Worker button Web Training Document V3 8 Updated June 2010 Page 9 of 29 NHS Professionals The following pop up window Will B StaffBank on Web Filter for Agency Worker Microsoft Internet Explorer provided by NHS Professionals i c x appear You will need to enter the name of your Flexible Worker as it is appears in the NHS Professionals System For the few first times try typing in the SURNAME ONLY You will then see If Direct Booking Please Fill in se
7. S jobs in the UK Windows Internet Explorer File Edit View Favorites Tools Help Ww Favorites NHS Professionals flexible and temporary NHS jobs i The No 1 for NHS flexible workers NHS Professionals inne sod With 50 000 healthcare professionals we are the Buck Leal leading employer of flexible staff for the NHS Home Nursing NHSP manages a wide range of flexible Doctors work opportunities for nursing medical and administration and clerical staff Admin amp Clerical Learning amp We enable nurses doctors and other Development healthcare professionals to work Hot Jobs flexibly within the NHS fully supporting ot Jobs work life balance needs and caree News development goals Logins Select Your Professio On th IS page cl ick the m Quick Login link JOIN US NOW u C O News from NHS Professionals P 1 e Rm WANTED 300 Registered Nurses n Important DM password management Now Live Regional NHSP meetings update FAQ s about ihe Allacate Software Partners shin Mi vo Yo Done Internet a 4 10097 7 Web Training Document V3 8 Updated June 2010 Page 4 of 29 NHS Professionals NHS Professionals Logins Windows Internet Explorer Go v ri htrpihinhsp sekforde co uk logins File Edit View Favorites Tools Help we Favorites 4 NHS Professionals Logins vlati ses e w B d Page Safety Toos
8. TLOO Biomedical Team Leader Biomedical BMSP00 Biomedical Scientist Specialist 6 sciences Biomedical Scientist Team 7 BMTMOO Manager BMAPOO Biomedical Scientist Advanced Clinical Support Worker healthcare 2 BMSW00 ocience Clinical Support Worker Higher Clinical Sciences b ieigg Level healthcare Science Lco Priel Gia Senet S 5 m EEEMEL ITUR ME Medical Engineering Technician MTTOO Entry Level MTPOO Medical Engineering Technician Le Medical Engineering Technician uu Manager CSRPOO Medical Physics Technician opecialist Medical Physics CSSPO00 Technician Optmery OPSPOO Opbomerst ommo E E Pharmacy Support Worker Higher PASHOO Level PATOO Pharmacy Technician 4 PARPOO Pharmacist EntryLevel 5 Pharmacy PATHOO Pharmacy Technician Higher Level 5 Pharmacist Pharmacy Technician Team La PATMOO Manager 7 PAAPOO Pharmacist Specialist PACOO Consultant Pharmacist t Web Training Document V3 8 Updated June 2010 Page 29 of 29
9. The No 1 for NHS flexible workers Your guide to flexible working l Home NHS Professionals On this page click the i Nursing Online Flexible Workers D ctors Flexible Workers Trusts Doctors and Agencies can all login from this page Admin amp Clerical to a wide range of online services Trusts and Agencies login here for online bookings gt link a Flexible Workers Click here for user manual gt Trusts Click here for user manual gt Click here for Management Information user manual gt Agencies Click here for user manual gt online booki Flexible Workers Trusts and Agencies n here for Hot Jobs Management Information Reports for Trusts News Please note that browser bookmarks leading to NHSP login pages may need Logins updating to match our new website FAQ s User Guides Professionals JOIN US NOW Apply to join now its easy Select Profession v NHSP Change in Status CONCLUSION TO CONSULTATION v Done Internet g R100 7 3 You will now be asked to insert your Login ID and Password Once you have completed this information click the Login Button Login ID Password m Forgot your password Web Training Document V3 8 Updated June 2010 Page 5 of 29 NHS Professionals 3 0 Main Menu You should now be successfully logged onto the NHS Professionals online booking system and this screen will be displa
10. and click the OK button You will then receive the confirmation that the Agency Worker has been cancelled Confirmation The Booking information has been deleted Web Training Document V3 8 Updated June 2010 Page 20 of 29 NHS Professionals 12 0 Changing or Resetting Your Password It is possible for NHS Professionals Online Users to change their own passwords via the change password link in the menu or if you have forgotten your password you can reset your password using the Forgot Password link on the login page 12 1 Changing Your Password once logged in The top of the page shows details of the logged on user along with the password valid to date this will enable you to keep a check but the system will remind you to change your password 14 days before and for everyday after until it expires We recommended you change your password as soon as you see these prompts to avoid any problems Staff Bank Click on the change password link in the menu and you will see the following page appear Your new password must be between 8 and 24 characters in lenath and contain at least ane number and one upper case letter CHANGE PASSWORD Enter wour current Password Enter the new Password Confirm your mE Password Enter your current password and then your new password twice NOTE that your NEW password must be between 8 and 24 Characters long and contain at least one number and one upper case let
11. arch criteria to filter Agency Workers Surname like smith Firstname like the name as it appears in the system f Continue T and you can then type in the full name Please note The brkers will be filtered by providing Surname Firstname Only next time equired if it is a Direct Booking Simply type in either the surname or both surname and first name and click Continue Please note that shortening the first name will not return any flexible workers i e typing in Mike is not the same as Michael and Jon is not the same as Jonathan If the person you are searching for is not returned in the results try searching again using the surname only or try an alternative spelling or that person does not exist in our database ES StaffBank on Web A Special Way for StaffBanking Microsoft Internet Explorer provided by NHS Professionals StaffBank File Edit View Favorites Tools Help w Bak gt Q f Q Search Favorites BS X Bw HH Address je http Idev int www v11 WardClerkStartUp asp Go Links a Professionals p View Requests Add Agency Worker Book Agency Worker Invoice Details a Reports Agency Booking Screen Bookings Status User Change Password Online IT Security Guide ware Agency Worker Date SANT RACHEL SMITH INGRID SMITH KATIE SMITH MARK SMITH LORNA SMITH PAUL SMITH SALLY smith Eunicey SMITH GILLIAN Start Time End Time Assignment Training
12. ave done this you will be asked to enter the CAPTCHA information Simply type in the 5 letter number and letter combination into the box below the CAPTCHA detail Click Reset Password and an email will be automatically sent if your email address is recognised Retrieve your email and click on the link in this email You will see the following page appear Web Training Document V3 8 Updated June 2010 Page 22 of 29 NHS Professionals Enter your new password details following the rules on screen Enter the CAPTCHA information you see displayed on screen Click Reset Password and your password will be reset and you will see a page to confirm you have changed your password You will not be able to login to the system 3 Password Management Microsoft Internet Explorer provided by NHS Professionals File Edit View Favorites Tools Help Back at amp search Favorites ea amp b X m Address http uat int vww s10 4001 ForgottenPasswordEntryPoint2 aspx AspxAutoDetecECookieSupport 18ref c387F362 7707 47a2 a3db e85ab3136915 Password Management NHS Professionals Forgotten Password Please submit a password that is 8 24 characters long and contains at least two of the following numbers lowercase letters and uppercase letters i e password1A or passWORD New Password Confirm New Password Type the characters EQR A you see in the picture Reset Password Cancel zi Tm aS eco Cc 13 0
13. check this section to be informed of the most recent changes to any bookings in this time scale Notifications Agency Inform East Kent Hospitals Uni NHS Foundation Trust Kent amp Canterbury Hospital East Kent Hospitals Uni NHS Foundation Trust Kent amp Canterbury Hospital Acute Pain Mangt KCH Modified Request Once you have acknowledge the change and recorded it within your system tick the Acknowledged tick box and then click the Completed button Hotifications Agency Inform East Kent Hospitals Uni NHS Foundation Trust Kent amp Canterbury Hospital East Kent Hospitals Uni NHS Foundation Trust Kent amp Canterbury Hospital Acute Pain Mangt KCH Web Training Document V3 8 Updated June 2010 Page 17 of 29 NHS Professionals 11 0 Reports Booking Status The Booking Status report will display a list of the requests that you have booked a Flexible Worker into along with the NHS Professionals Reference number Agency Bookings Filter Options Trust RVN Avon amp Wiltshire Mental Health Partnership Trust Start Date S MAY 2008 end Date E MAY 2008 Submit Once you have clicked on Booking Status in the Menu the Agency Bookings Filter Options page will be displayed Choose the Trust and date range that you wish to see confirmed bookings for and the click on the submit button You will not be able to have a greater than 15 days date rang
14. cy Worker If you require to book an Agency Worker into a number of requests at one time click on the Book Agency Worker menu option and the following screen will be displayed Trust bH Central Liverpool Primary PCT E Start Date 30 SEP 2008 Endipste 7 OCT 2008 Select the agency worker by clicking on Select Agency Worker button and type in the Agency Worker s name remember it is advisable to enter the Surname only E StaffBank on Web Filter for Agency Worker Microsoft Internet Explorer provided by NHS Professionals ane xe If Direct Booking Please Fill in search criteria to filter amp gency Workers Surname like smith Firstname like Please note The Agency Workers will be filtered by providing Surname Firstname Only required if it is a Direct Booking Once you have entered the worker s name click the continue button and you will be returned to the Select Agency Worker page where you should now select the Agency Worker that you wish to be book Agency Worker SMITH MARK Trust RW3 Central Manchester amp Manchester Childrens Uni Hos Start Date 30 SEP 2008 End Date OCT 2008 Web Training Document V3 8 Updated June 2010 Page 13 of 29 NHS Professionals A list of requests will be displayed that you can book the Agency Worker into To book the Agency Worker tick the Select tick boxes and then click the Save Bookings button 71 Oct 2008 07 00 14 30 RM Child
15. e ES StaffBank on Web Filter for Agency Worker Microsoft Internet Explorer provided by NHS Professionals n X If Direct Booking Please Fill in search criteria to filter Agency Workers Surname like emit Firstname like Please note The Agency Workers will be filtered by providing Surname Firstname Only required if it is a Direct Booking Close Select the name of the flexible worker and click the Modify Booking button Web Training Document V3 8 Updated June 2010 Page 19 of 29 NHS Professionals Agency Booking Screen Agency Worker Date Start Time End Time Assignment SMITH SALLY omith Eunicey Training obkalTH GILLUAM smith smith Delete Booking When the new worker is booked you will receive a confirmation message Confirmation The Booking information has been modified If you require to delete the booking click on the Delete Booking button from within the Agency Booking Screen and you will be prompted by the following message Microsoft Internet Explorer You are about to delete the Agency Worker For this booking Are you sure vou want to proceed E Cancel Clicking OK will prompt you to enter a Reason why you are deleting the booking enter the reason and click Ok Explorer User Prompt Script Prompt Please enter the reason why you are deleting this Booking Cancel worker Cancelled Enter the reason in as full an explanation as possible
16. e Done Version No 2 01 04 2 07 02 e 86 Database Staffbank DEV GPT Version No 1 0 0 4 ENSE You are logged in as Password expires on 1 Dec 2020 Aid Agency Worker You will then be presented with all the workers that are listed on the NHS Professionals database that match the surname and or first name that you typed in Use the drop down box to select the worker that you wish to book into that request Then click on the Add Booking button at the bottom of the screen Web Training Document V3 8 Updated June 2010 Page 10 of 29 NHS Professionals A message will be displayed stating that the worker is being validated The Flexible Worker may not be validated if they are booked into a shift for an overlapping time period Should this occur a pop up notification will be displayed to you notifying you that the Flexible Worker cannot be booked Once the Flexible Worker is validated the Confirmation page will be displayed to you Confirmation This confirmation screen will Your Booking has been Confirmed display th ted NHS Broteceionals oer a a is Your Reference Number 40 9441 0 5 Reference Number You must ensure that your invoice includes this Reference Number in order for the invoice to be paid Main Manu Modifying or Cancelling your Bookings Please see the later section of this manual entitled Booking Status to view details on how to modify or cancel your b
17. e and for larger trusts you may wish to reduce this further The Booking Status page will then be displayed for all the bookings for your agency You can further filter this report by using the Location and or Ward drop down lists at the top of this page Should you require to export this report to Excel click on the Export to Excel button at the bottom of the screen Agency Bookings for Trust Central Manchester amp Manchester Childrens Uni Hos Location MRI Manchester Royal Infirmary Ward AM2 Acute Mecd AMe Acute Medical 2 Options 42038030 SANT RACHEL 68 Oct 2008 20 00 pa nn Manchester Royal Infirmary AM2 Acute Medical 2 Covwa4 Records 1 1 of 1 Export to Excel Back Clicking on the options link will allow you to Modify or Delete your booking This allows you to change the name of the worker booked into the request or delete the booking altogether this request will still be available to be booked from the Book Agency Worker or View Requests pages To modify the booking click on the Change Agency Worker button Web Training Document V3 8 Updated June 2010 Page 18 of 29 NHS Professionals Agency Booking Screen Agency Worker SANT RACHEL Change Agency Worker Date E oct 2008 Start Time 20 00 End Time 08 00 Assignment cswo4 Training Modify Booking Delete Booking Back Enter the name of the worker you wish to book into the request as befor
18. es from agencies promptly to terms but our experience is that delays are caused because invoices do not accurately reflect the work as booked by the Trust on the NHS Professionals Online booking system NHS Professionals can only pay invoices on the Trust s behalf where there is total agreement with what the Trust has booked and what has been invoiced by the agency The requirements below are designed to enable you get paid promptly failure to do so can result in delays We would therefore ask you to carefully check all invoices submitted to ensure that they conform to the requirements below the agency must ensure that its operatives have online access to NHS Professionals Online to undertake these checks contact web support nhsprofessionals nhs uk if you require access Information that your invoice MUST contain NHS Professionals checks that the timesheet and the itemised invoice both accurately reflect the shift booking This means The timesheet must be signed off by an authorised signatory on the ward area at the Trust e The invoice or timesheet must show the booking reference number preferably both Any invoice without a booking reference number shown will not be processed but returned to the Agency If you cannot provide a booking reference number then the shift will be considered a direct booking and should be removed from NHS Professionals statement e Separate invoices must be supplied for individual staff booked Only 1 tim
19. esheet per invoice will be accepted Multiple timesheets attached to 1 invoice will be returned to the agency for re invoicing Full details of the name of the Trust and hospital and the name of the ward area on which your staff number has worked must be shown on your invoice timesheet These details should be quoted from the NHS Professionals Online System Detail on invoices that do not match the detail in the NHS Professionals systems WILL delay payment e Payment terms of 30 days e Agency invoices should be addressed as follows Trust name gt NHS Professionals Ltd E01 Payables 7095 Phoenix House Topcliffe Lane Wakefield WF31SN Web Training Document V3 8 Updated June 2010 Page 3 of 29 NHS Professionals 2 0 Getting Started The following guide has been compiled to aid you in your day to day use of your NHS Professionals Agency Web Browser The Agency Web Browser allows Agencies to Automatically view shifts that are available to them Add new Agency Workers onto the NHS Professionals database Book Workers into available shifts View the status of invoices being processed by NHS Professionals To gain access to the system you must logon to the NHS Professionals web site this means you will need to open your Internet Browser typically Internet Explorer and then enter the NHS Professionals website address into the address bar http www nhsprofessionals nhs uk NHS Professionals flexible and temporary NH
20. ookings Web Training Document V3 8 Updated June 2010 Page 11 of 29 NHS Professionals 6 0 Edit Agency Worker Should you require to update or edit the details of one of your Flexible Workers you should click on the Edit Agency Worker link from the menu The following page will be displayed for you to select your worker ES StaffBank on Web Filter for Agency Worker Microsoft Internet Explorer provided by NHS Professionals ES Fi Ea Enter in the Surname of the worker and click lease Fill in search criteria to filter Agency Continue Workers ike smith Firstname like Please note The Agency Workers will be filtered by providing Surname Firstname Only required if it is a Direct Booking Close Your entry will now take you to the edit agency worker page Edit Agency Worker SAMANTHENJESSICA Z PI Number dha B Format 44111111X You should edit the detail as required Note that you will not be able to select an Assignment if that Assignment already exists PIN Expiry on the Workers Personal Details sender Update Agency Worker Once you have updated the detail click on the Update Agency Worker button If the updates are successful you will receive confirmation of the updates Confirmation Agency Worker details has been Updated successfully to the System Web Training Document V3 8 Updated June 2010 Page 12 of 29 NHS Professionals 7 0 Book Agen
21. pport Worker Higher 3 NN Nursery Nurse 4l DN Dental Agency Worker Registered Midwife 5l RN RM Community Psychiatric opn Agno Worker Oe N Leader FHV Health Visitor MTL MIM C Agency Worker Team Manager 7 Midwifery Team Manager 7 Agency Worker Modern NMM Matron Agency Worker Consultant N N N M PN L TL M TM N D R R T HV M Midwifery Team Leader T M Web Training Document V3 8 Updated June 2010 Page 24 of 29 NHS Professionals Area of Work The Area of Work code informs you of any special skills or experience that the Flexible Worker will require in order to be able correctly work on that request Area Of Field Of Practise Work Description opecialist Community Public Health Nursing Child Acute Midwifery Mental Health and Learning Disabilities Child Health Community 60 Child Hospital O0 GenerlAcue Neurosurgery 66 Maternity Substance 74 Abuse Addictions Community Mental Health All other staff groups will follow now without the Assignmnet Types and Area s of work being split this is due to the limited use of the Area of Work field Web Training Document V3 8 Updated June 2010 Page 25 of 29 NHS Professionals Administration Services Assignmen AFC BACOO Business Administration and Projects 3 Business and Projects Payroll Clerk APCOO Accounts Payable Administrator
22. red produce any results the following screen will be displayed Agency Requests for Trust Avon amp Wiltshire Mental Health Partnership Trust Location all Locations Ward All Yards Options ZHEDMMIMES 9 May 2008 13 30 21 30 Blackberry Hill Hospital Elizabeth Casson House PICU CSVVHOS Options XFCCBJFDC1 9 May 2008 13 30 21 30 RUH North Coombe Park The Cherries Adult Acute CSVwD3 Options XFCBKFGFGO 16 May 2008 07 00 14 30 Fountain Vay Amblescroft South Older Adults CSYVOS Records 1 3 of 3 Options link Encrypted NHS Professionals Reference Number Notes button Each request will appear on a separate row and will contain the detail of that request Should you require to further filter the requests on the screen you can select the Location and or Ward from the drop down lists at the top of this screen The Options link will navigate you to the screen where you will be able to book a Flexible Worker into this request The Encrypted NHS Professionals Reference Number is unique to this request If you have any queries regarding this request you will need to quote this encrypted number in any communication you may have with NHS Professionals The Notes button will be displayed if there requester of this request has added a note You should read this note before making a booking as it may contain important information regarding this request Web Training Document V3 8 Updated June 2010 Page 8 of 29 NH
23. rens Hospital Heywood RNBD 1 oct 2008 07 15 14 45 RM Childrens Hospital victoria Cag 1 Oct 2008 07 15 14 45 RM Childrens Hospital Wictoria RB 1 oct 2008 07 30 15 00 RM Childrens Hospital Liebert RB 1 Oct 2008 12 00 20 00 M FR Eye Hospital Paediatrics RMOD 1 Oct 2008 20 30 OF 30 Booth Hall Children s Hospital Ward 6 REB z P P 1 1 Oct 2nna 07 30 15 00 Manchester Royal Infirmary Ward 6 Acute Cardiology prev w17 RMOD m m P z 23 Oct 2008 07 30 15 00 RM Childrens Hospital Liebert RB Back You will receive confirmation for the requests where the Agency Worker has been booked Agency Worker SMITH MARK has been Booked for the following Shifts 42013091 1 oct 2008 07 15 14 45 RICH victoria SVO If the Agency Worker fails any of the validations that NHS Professionals requires you will be notified of this along with any successfully booked requests Agency Worker SMITH MARK has been Booked for the following Shifts 42013091 1 Oct 2008 Victoria Agency Worker SMITH MARK has not been Booked for the following Shifts AFCKDCHBEKBS 22 Oct 2008 07 30 15 00 RiMCH Liebert RMEO di Pin has expired for the Agency Worker Note the reason for the Validation Failure Web Training Document V3 8 Updated June 2010 Page 14 of 29 NHS Professionals 8 0 Add Agency Worker If you wish to add a Flexible Worker that does not already exist on the NHS Professionals system click on the Add
24. t V3 8 Updated June 2010 Page 27 of 29 NHS Professionals Clinical Support Worker Physiotherapy PYSHOO Clinical Support Worker Higher Level physiotherapy THTOO PYRPOO PYSP00 PYSEO0 Physiotherapist Specialist Experienced Rotational l PYSROO opecialist Physiotherapist Respiratory Problems Physiotherapy PYSCOO opecialist Physiotherapist Community PYTMOO PYAPOO PYCOO RDSTOO Assistant Practitioner Radiography RDRPOO Radiographer Diagnostic RTRPOO Radiography Therapeutic RDSPOO Radiographer Specialist Diagnostic Therapeutic RDC0O Radiographer Consultant CTC 8l Speech and Language Therapy Assistant Associate SLSHOO Practitioner 4 Speech and Language Therapists SLSPOO Specialist Speech and Language Therapist 6 SLCOO Consultant Speech and Language Therapist 8 Support Services i l Assignment AFC PORTOO Porter 1 Hotel Services DM00 Domestic 1 DMHOO Domestic Higher Le DMSO0 Domestic Supervisor 3 ESWO00 Estate Worker 1 ea Aae Estate Worker Higher 7 al Estates EMWOO Estate Maintenance Worker O 9 SSWO00 Sterile Support Worker EN Sterile Services SSWHO00 oterile Support Worker Higher L 2 oterile Support Worker SSS00 Supervisor 3 oo IN 1 NO JN Web Training Document V3 8 Updated June 2010 Page 28 of 29 NHS Professionals Health Science Services Assignment AFC BMRPOO Biomedical Scientist BM
25. ter click submit and your password will be changed if it matches the rules above Web Training Document V3 8 Updated June 2010 Page 21 of 29 NHS Professionals 12 2 Resetting a forgotten password If you have forgotten your password click on the Forgot Password link from the main login page You will be redirected to the Password Management System 3 Password Management Microsoft Internet Explorer provided by NHS Professionals i E x File Edit view Favorites Tools Help ae Bak gt at A Search f Favorites C amp X fA Address Ej http uat int www s10 4001 ForgottenPasswordEntryPoint1 aspx AspxAutoDetectCookieSupport 18returnurl http uat int www s 1 0 amp showHeaders truetdoadinframe f Go Links 2 Password Management INHS Professionals Forgotten Password Username mfrostagorh Email Address mark frast nhsprofessionals nhs uk Confirm Email Address mark frost nhsprofessionals nhs uk PA A Type the characters you see IK 4 66 in the picture Pkceeel Cancel After clicking reset you will receive an email with a link to a web page to allow you to enter a new password gi E Done Q Local intranet Enter your username and then the email address you registered your username with NHS Professionals with twice please note you will not be able to copy and paste your email address from one box to the other Once you h
26. ve done this click submit and the invoice detail for that number will appear Date af Invoice 1 Sep 2008 Date of Processing Sep 2008 Date af Invoice Received 3 Sep 2008 Keyed In By Sd Pay Invoice Disputed Mo Date Disputed By Reason 41571283 14 Jul 2008 40159695 RANA MOHAMMED 10 00 190 56 O 32 04 220 51 Note that when the invoice has been agreed to be paid the status block will turn from Red to Green and the invoice header will indicate the invoice to be paid 240037068 31 Dec 2007 40010787 HUBBARD KEVIN L8 30 111 01 O 21 46 135 25 ER Web Training Document V3 8 Updated June 2010 Page 16 of 29 NHS Professionals If you enter in an invalid Invoice number or the invoice doesn t not yet exist within the NHS Professionals system you will receive the following message Mo Invoice exists far the Invoice Number 001245578 If you have tried searching for an invoice by the Shift Reference Number and the shift does not yet have and associated invoice the Shift Details screen will be displayed 42013091 SMITH MARK 1 Oct 2008 07 15 14 45 RMCH victoria If you have entered in an invalid Shift Reference Number or a number that does not exist then you will receive the following message Mo Shift exists far the Shift Reference Number 531323154 10 0 Notifications The notifications page will show you any bookings that have changed within the next 48 hours This includes cancellations and modifications You will need to
27. yed otaftfBank Professionals enu Options Process View Requests Notifications Add Agency Worker Agency Inform Edit Agency Worker Book Agency Worker Invoice Details East Kent Hospitals Uni Notifications NHS Foundation Trust 46533111 08 Apr 2070 07 00 15 00ICSW00 Kent amp Canterbury Reports Hospital Bookings Status cute Pain Mangt KCH cer R ige Modified Request East Kent Hospitals Uni change Caiibsecd NHS Foundation Trust 3 09 Apr 2010 07 00 15 00 C S Vy OO Kent amp Canterbury Hospital Acute Pain Mangt KEH Modified Request The main menu provides you with the ability to navigate easily to the task you wish to perform Each of these will be covered in more detail throughout the remainder of this document Please also notice that the Notifications page is displayed to the right of the menu by default Read more on this on the Notifications section of this manual Web Training Document V3 8 Updated June 2010 Page 6 of 29 NHS Professionals Menu Options Allows you to view any requests that have been transferred to your View Requests agency dependant on search criterion you have entered and the Trust s agency preferences Allows you to enter in the details of your Flexible Workers that are not already on the NHS Professionals system Once you FIIO SOOO NDIRGI have entered their details you will be able to book them into requests in the View Requests screen Process m d
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