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ZebraNet Wireless User Guide

1. Aliases Name Bytes Flags Rev Actions Home HITP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM LE DD internet 5 13 10 Wireless User Guide 14143L 007 A 62 WebView Web Pages Directory Listing 2 From the Directory Listing screen click Create New Script The Create New Script screen displays http 10 3 15 30 2BR10974062 Create New Script Microsofti File Edit View Favorites Tools Help Qu x 2 7p PD search Se Favorites Zebra Technologies ZTC 110XilIIPlus 200dpi ZBR10974062 Wireless PrintServer Home Create New Script Device R RAM H Name UNKNOWN Directory Listing Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM ep Internet Select a device type from the drop down menu to indicate a memory location that is appropriate to your needs E ONBOARD FLASH non volatile memory which is persistent across a power cycle R RAM volatile memory which is not persistent across a power cycle 4 Type a name for the file in the Name field 14143L 007 A Wireless User Guide 5 13 10 5 13 10 WebView Web Pages 63 Directory Listing 5 Click Edit The Edit ZPL Script screen displays BR1097406 dit ZP p oso ernet Explo MEE File Edit view Favorites Tools Help a Qe 0 9 2 Osa yere O SS LIBS Zebra Technologies ZTC 110XiMPlus 200d pi ZBR10974062 Wireless PrintServer Home E
2. Home Print Server Config Printer Config Print Server Print Server Web Admin POP3 E Mail Printing 0 0 server AD oso et Explore lol x p 10 0 server POP oso lnl xl File Edit View Favorites Tools Help a File Edit View Favorites Tools Help fr Qs x 2 05 O search Se Favorites ec dL Qe x 2 5 JO search Ig Favorites m gt ZBR10974062 ZebraNet Wireless PS Web Admin Configuration admin 80 http supportzebra com Admin Name Admin Password Confirm Admin Password HTTP Port FAQ URL Custom Link Title Custom Link URL hh Submit Changes Home Print Server Config Printer Config E Done me Jom prs 5 13 10 Wireless User Guide ZBR10974062 ZebraNet Wireless PS POP3 Printing Configuration POP3 Server Address 0 0 0 0 POP3 User Name user POP3 User Password password POP3 Polling Interval seconds 0 Submit Changes Home Print Server Config Printer Config 14143L 007 A 74 WebView Web Pages Print Server Settings Table 22 Subscreens Print Server Settings Continued Job Log p 10 0 server JOBLO oso ernet Explorer n xj Ele Edt view Favorites Tools Help Ay O 3 ig OF ZBR3258042 ZebraNet Wireless PS Print Job Log System Up Time 1 days 22 hours 29 mins 15 secs Total Jobs Printed 35001 Job Information TCP IP
3. 3 Click Submit Changes The following statement appears Access Granted This IP Address now has admin access to the restricted printer pages Please Click here to proceed 4 Click on the statement The View and Modify Printer Settings page displays Figure 7 Table 20 on page 52 shows the screens that appear when you click on the menu selections on this page and describes some of the crucial items Figure 7 View and Modify Printer Settings Page A http 10 3 15 30 2BR10974062 View and Modify Printer Se File Edit View Favorites Tools Help Que x i2 Tp J search Se Favorites Zebra Technologies ZTC 110XillIPlus 200dpi ZBR10974062 Wireless PrintServer Home View and Modify Printer Settings General Setup Serial Communications Setup Network Configuration Print Listings on Label Media Setup Calibration ZPL Control Advanced Setup Save Current Configuration Restore Saved Configuration Restore Default Configuration Restore Default Network Configuration Reset Network Home HTTP JAW WW ZEBRA COM Support HTTP SUPPORT ZEBRA COM PEE T T agp internet 5 13 10 Wireless User Guide 14143L 007 A 52 WebView Web Pages View and Modify Printer Settings Table 20 Subscreens View and Modify Printer Settings Screen General Setup 0 0 2BR1097406 al Setup oso ter Pala Ea File Edit View Favorites Tools Help ay Qe x B A O search Iy Favori
4. 0 0 ee tees 6 COntaciS P ELEME 7 Document Conventions 200 00 ce hr 8 1sIntroduclioln amp usiunanacnarzumana ducks AAA c e 11 Printer Requirements and Print Server Features llli 12 Hardware s ismini corri rra Eee DOR RR Ges ee MEE Bae mur P D 12 ilit as pospone a a dae a Ea 13 Connecting to a Wireless Network o ocooooccoococco tees 14 Access Polnt issu vb eg3 wee rbr eWer ria ce ER ERR 14 Supported Wireless Radio Cards liliis 15 Supported Security Types 16 Determining the Active Print Server llle ere 19 Viewing IP Addresses and the Active Print Server liliis e eee eee 19 Active Device Selection 0 0 ce teens 20 Install a Wireless Radio Card or Compact Flash Wireless Radio Card 22 2 Wireless Status and Settings 0 0c cece eee 25 oret EDT 26 View Wireless Status through the Control Panel 2 0 0 cee eee eee 27 LCD Link Status and Wireless Signal IndicatorS 0 ooo oooooooo 27 HC100 Wireless Status Indicator Lights llle 28 Print Network Configuration Information llle 29 Network Configuration Label ooocooococcocococo ee 29 HC100 Printer Configuration Wristband lisse 30 5 13 10 Wireless User Guide 14143L 007 A 4 Contents Wireless Network Parameters on the LCD 0 0 lesen 31 Xi4 R110Xi4 ZM400 ZM600 RZ400 and RZ600 Printers 31 SAM
5. Ay Q 0 HAG L Xr O Zebra Technologies ZTC 110XillIPlus 200dpi ZBR10974062 Wireless PrintServer Home Wireless Encryption Setup WLAN SECURITY WEP128 BIT WEPINDEX hs ENCRYPTION KEY STORAGE HEX E WEP TYPE OPEN y ENCRYPTION KEY 1 pee ENCRYPTION KEY 2 peee ENCRYPTION KEY 3 ENCRYPTION KEY 4 WLAN SECURITY USERNAME wpa leap user WLAN SECURITY PASSWORD WPA PSK Submit Changes Reset Changes Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM E Done Jaja in vil 49 Internet Wireless User Guide 5 13 10 WebView Web Pages 61 Directory Listing Directory Listing The directory page lists all file system devices A E R Z The size name and location for each stored object are displayed To create a new item on the Directory Listing screen complete these steps 1 On the printer home page click Directory Listing The Directory Listing screen displays 0 0 Z8R 10974062 Directory of E R croso irat xd File Edit view Favorites Tools Help ar Qs x i2 sme Sg Favorites is Zebra Technologies ZTC 110XiIIIPlus 200dpi ZBR10974062 Wireless PrintServer Home Memory Status Type Bytes Free Bytes Total ONBOARD FLASH 1703840 2097152 RAM 11958624 11958624 Device E R User devices Type Any object gt Filter Directory of E R
6. Media LED Brightness Range 0 to 255 s Ribbon LED Brightness Range 0 to 255 Mark LED Brightness Range 0 to 255 Submit Changes Reset Changes Print Media Sensor Profile Home HTTP WWW ZEBRA COM Support HITP SUPPORT ZEBRA COM PT a tnternet Wireless User Guide 5 13 10 WebView Web Pages View and Modify Printer Settings Table 20 Subscreens View and Modify Printer Settings Screen Continued ZPL Control ET 10 3 15 30 2BR10974062 ZPL Control Microsoft Interne File Edit view Favorites Tools Help Qus gt o x a O search 2 Favorites e Zebra Technologies ZTC 110XilIIPlus 200dpi ZBR10974062 Wireless PrintServer Home ZPL Control CONTROL PREFIX Range 0 to FF Hex 7E FORMAT PREFIX Range 0 to FF Hex 5E DELIMITER CHAR Range 0 to FF Hex 2c ZPL MODE ZPLII Submit Changes Reset Changes Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM SS Ss Internet 5 13 10 Advanced Setup 0 0 ZBR 1097406 anced p soft Int irai ES File Edit Yiew Favorites Tools Help f QO O 2 X Gle Search Ty Favortes Di 2 Zebra Technologies ZTC 110XillIIPlus 200dpi ZBR10974062 Wireless PrintServer Home Advanced Setup BACKFEED DEFAULT v LEFT POSITION Range 9999 to 9999 0 FORMAT CONVERT NONE HEAD TEST COUNT Range 0 to 9999 0 HEAD RESISTOR Range 680 to 920 680 F
7. 0 to 30 17 RFID WRITE PWR Range 0 to 30 NN RFID PASSWORD Range 0 to FF Hex 0 Submit Changes Reset Changes Print Media Sensor Profile Home HTTP WW W ZEBRA COM Support HTTP SUPPORT ZEBRA COM nenet Wireless User Guide 14143L 007 A 54 WebView Web Pages View and Modify Printer Settings Table 20 Subscreens View and Modify Printer Settings Screen Continued Media Setup Z http 10 3 15 30 2BR10974062 Media Setup Microsoft nixi File Edit view Favorites Tools Help ay O O A A oem erm Zebra Technologies ZTC 110XiMPlus 200dpi ZBR10974062 Wireless PrintServer Home Media Setup MEDIA TYPE CONTINUOUS z SENSOR TYPE WEB y PRINT METHOD THERMAL TRANS PRINT WIDTH Range 2 to 832 832 MAXIMUM LENGTH Range 406 to 7917 7917 Submit Changes Reset Changes Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM LET ED ene 14143L 007 A Calibration File Edit View Favorites Tools Help amp Q rex x 2 Alpe Search iy Favortes al Zebra Technologies ZTC 110XilIIPlus 200dpi ZBR10974062 Wireless PrintServer Home Calibration MEDIA POWER UP NO MOTION HEAD CLOSE NO MOTION Web Sensor Range 0 to 100 Media Sensor Range 0 to 100 s Ribbon Sensor Range 0 to 100 s Mark Sensor Range 0 to 100 Mark Media Sensor Range 0 to 100
8. 65 Printer Controls on page 68 Print Server Settings on page 70 5 13 10 Wireless User Guide 14143L 007 A 50 WebView Web Pages View Printer Configuration View Printer Configuration 14143L 007 A WebView displays the configuration settings Figure 6 To view the printer configuration through WebView complete these steps 1 From the printer home page click View Printer Configuration Figure 6 View Printer Configuration Ini xi Be EX Mew Fortes Ik deb e Om gt x ig 5 sett erm ZBR10974062 Wireless PrntServer Home View Printer Configuration 2006 09 26 11 03 21 TIME STAMP Zebra Technologies ZTC 110XiMTPlus 200d pi Gk 39406 05M FO90114 41009 08 WH2 39 01 seen BEDIA DISABLED MAINT OFF NOT CONNECTED BIDIRECTIONAL P3232 9600 e sits NONE XON xorF NONE coo NORMAL MODE gt rn 0000 0000 0680 orr orr ENABLED PULSE MODE FEED MODE DISABLED 005 DISPLAY Fw VERSION 00 06 00 43448 IN 43448 IN 43440 IN 110251 CN 1 cm 12704 LABELS 12704 LABELS 12704 LABELS SELECTED ITEMS 001 POURR SUPPLY 04 0 DARKNESS rs PRINT SPEED 000 AR OF TEAR OFF PRINT MODE CONTINUCOS MEDIA TYPE ves SENSOR TYPE THERMAL TRANS PRINT NETEOD 104 0 0 NM PRINT WIDTH 0608 LABEL LENGTH EARLY VARNING vss comm PARALLEL CORE SERIAL CORN avo PROTOCOL NETWORK 10 CONNUNICATICNS CONTROL PREFIX FORMAT PREFIX DELINITER CHAR LEFT POSITION HEAD
9. Command wlan ip addr SUBHET MASK View or Change the Subnet This parameter can be modified only when PERMANENT is selected for IP PROTOCOL Selections 0 to 255 for each field Default Value 255 255 255 0 Corresponding ZPL Command ND Corresponding SGD Command ip netmask 14143L 007 A Wireless User Guide 5 13 10 Wireless Status and Settings 33 Wireless Network Parameters on the LCD Table 13 Wireless Parameters for Xi4 R110Xi4 ZM400 ZM600 RZ400 and RZ600 Printers Continued Parameter DEFAULT GATEWAY Function View or Change the Gateway This parameter can be modified only when PERMANENT is selected for IP PROTOCOL Selections 0 to 255 for each field Default Value 0 0 0 0 Corresponding ZPL Command ND Corresponding SGD Command ip gateway MAC ADDRESS View the Wireless Radio Card s MAC Address Each wireless radio card has a permanent and unique Media Access Control MAC address assigned to it This parameter shows the MAC address for the current wireless radio card Default Value 000000000000 Corresponding ZPL Command none Corresponding SGD Command card mac_addr ESSID View the ESSID Value The Extended Service Set Identification ESSID is an identifier for your wireless network This parameter shows the ESSID for the current wireless configuration Default Value 125 Corresponding ZPL Command none Corresponding SGD Command wlan essid WLRH SECURITY View
10. IP Address 10 3 5 131 TCP Port 9100 308516 Bytes Time Elapsed 0 hours 0 mins 3 secs Job Information TCP IP IP Address 10 3 5 131 TCP Port 9100 25 Bytes Time Elapsed 0 hours 0 mins 6 secs Job Information TCP IP IP Address 10 3 5 131 TCP Port 9100 5 Bytes Time Elapsed 0 hours 0 mins 25 secs Job Information TCP IP IP Address 10 3 5 131 TCP Port 9100 5 Bytes Time Elapsed 0 hours 0 mins 27 secs Job Information TCP IP IP Address 10 3 5 131 TCP Port 9100 5 Bytes Time Elapsed 0 hours 0 mins 28 secs Job Information TCP IP IP Address 10 3 5 131 TCP Port 9100 5 Bytes Time Elapsed 0 hours 0 mins 30 secs Home Print Server Config Printer Config Cancel Job Bile Edit View Favorites Tools Help Qu x a Tp JO Search Sie Favortes ae ZBR3258042 ZebraNet Wireless PS Cancel Print Job Submit To Cancel Current Job Home Print Server Config Printer Config 14143L 007 A Wireless User Guide 5 13 10 WebView Web Pages Print Server Settings Table 22 Subscreens Print Server Settings Continued View Configuration Sheet e oso Internet ERE pi x Ele Edit view Favorites Tools Help OQ O x 2 O search Se Favorites O CO ea ha 2 ZBR10974062 ZebraNet Wireless PS General Serial Number 12908662 Ethernet Address OOOES4C4F876 Cable Type Wireless 802 11B Speed 11 Mb s Link Status Good F W Version V60 15 12P 62
11. IP address The network configuration label Figure 3 displays the IP address of all installed print server devices and indicates the active print server with an asterisk circled in Figure 3 To print a network configuration label see Print Network Configuration Information on page 29 Figure 3 Active Print Sever on Network Configuration Label Xi4 R110Xi4 ZM400 ZM600 Other Printers RZ400 RZ600 Print Engines Network Configuration a Technologies Zebra Technologies PRINTER NAME a ZTC 105SL 200dpi ZBR2834792 2BR12908662 410 OPTION FIRMWARE WIRED PS CHECK LOAD LAN FROM IP PROTOCOL IP ADDRESS IP PROTOCOL IP_ADDRESS SUBNET MASK 0 DEFAULT GATEWAY WINS SERVER IP TIMEOUT CHECKING TIMEOUT VALUE ARP_INTERVAL BASE RAW PORT IP PROTOCOL IP_ADDRESS SUBNET MASK DEFAULT GATEWAY WINS SERVER IP TIMEOUT CHECKING TIMEOUT VALUE RRP INTERVRL BASE RAW PORT MAC ADDRESS IP PROTOCOL IP ADDRESS SUBNET MASK 0 DEFAULT GATEWAY WINS SERVER IP TIMEOUT CHECKING TIMEOUT VRLUE ARP INTERVAL BASE RAW PORT CARD INSERTED CARD MFG ID CARD PRODUCT ID MAC ADDRESS DRIVER INSTALLED OPERATING MODE 11 Mb s NT TX DIVERSITY RECEIVE ANTENNA DIVERSITY XMIT_ANTENNA WEP TYPE WLAN SECURITY WEP INDEX INTL MODE CHANNEL MASK FIRMWARE IN THIS PRINTER IS COPYRIGHTED O Active Print Server 5 13 10 Wireless User
12. PrihiterS 12 sse ck rare x e a debe tine ia RR din 34 Other Printer Models liiis tte ee 37 Restore Network Parameters to Defaults 1 2 0 0 cece ee 40 3 Troubleshoolinhg minos dra RRRE eda nn a ER nana mews 41 Wireless Error Messages 0 0 0 c eet eR e 42 General ISSUES oo ooooo eem 43 Encryption and Authentication Issues llli 45 IP ISSUOS S i dee E PRESSE AE LEE ed RR IEEE E be aad pelo x eas 46 4 WebView Web Pages leeeeeeeee n BRI 47 Web Page OvervieW oooocooccoccnro n hh 48 Home Page corria a RR eda RR EUR a aia 48 View Printer Configuration oooooococcooocrr RI HR eee 50 View and Modify Printer Settings 2 lt 4 2222020 Ru RR rr rra 51 Network Configuration Screens 1 0 0 0 ee ese 56 Directory Listing iesu wees eben bande eked ORG bee bead Wed RU RR d 61 hing 65 Establishing E Mail Alert Messaging 0 cece eee 66 Printer CONTO sse RR Eee dG A REA RUN a ae 68 Print Server Settings llle 70 GIOS g EMT T lr TET 77 NIB ee o ee ee ee ee re ee ee eee 79 14143L 007 A Wireless User Guide 5 13 10 About This Document This section provides you with contact information document structure and organization and additional reference documents Contents Who Should Use This Document 6 How This Document Is Organized 6 Contacts a 4 7 Document Conventions eee eee hs 8 5 13 10 Wireless User Guide 14
13. TEST COUNT HEAD RESISTOR VERIFIER PORT APPLICATOR PORT ERROR CH PAUSE START PRINT 316 RESCH MODE PEPRINT MODE Bs MEDIA 3 RIBBON S MODES ENABLED HODES DISABLED RESOLUTION FERMBARE MARDWARE 1D CONFIGURATION COMPACT FLASE ORAN ONBOARD PLASE FORMAT CONVERT P32 INTERFACE P35 INTERFACE TVINAY COAY ID IDLE DISPLAT RTC TIRE ZEBRA NET II RFID READY NONRESET CNTR RESET CHTRi RESET CHTR2 NONRESET CNTR RESET CNTRi DESET CHTP2 NONRESET CNTR RESET CHTRI RESET CNTP PASSWORD LEVEL Print on Labal Home HTTP Wireless User Guide aty 2 To receive updated printer information from this view refresh the browser page The View Printer Configuration menu option provides accurate up to the minute information on the printer s current state An administrator can conveniently find information on the Virtual Configuration Label and also check on the status of printer ports 5 13 10 WebView Web Pages 51 View and Modify Printer Settings View and Modify Printer Settings This section provides you with steps for accessing and modifying printer settings with a ZebraLink enabled printer It also provides illustrations of the various pages you can access To access the View and Modify Printer Settings complete these steps 1 From the printer home page click View and Modify Printer Settings The printer prompts you for a password 2 Enter the password for your printer The default password is 1234
14. active When NONE is shown for this menu item the device specific items such as IP protocol and IP address will not display Default Value NONE Corresponding ZPL Command none Corresponding SGD Command none Wireless User Guide 14143L 007 A 38 Wireless Status and Settings Wireless Network Parameters on the LCD Table 15 Wireless Parameters for Other Printer Models Continued Parameter IP PROTOCOL Function View or Change the IP Resolution Method This parameter tells if the user permanent or the server dynamic selects the IP address If a dynamic option is chosen this parameter tells the method s by which the print server wired or wireless receives the IP address from the server Selections ALL BOOTP DHCP DHCP AND BOOTP PERMANENT Default Value All Corresponding ZPL Command W1 Corresponding SGD Command wlan ip protocol IP ADDRESS View the Printer s IP Address This parameter can be modified only when PERMAHENT is selected for IP PROTOCOL Default Value 0 0 0 0 displays while an IP address is being obtained and then defaults to 192 168 254 254 if no IP address is obtained Corresponding ZPL Command W1 Corresponding SGD Command wlan ip addr SUBHET MASK View the Subnet This parameter can be modified only when PERMANENT is selected for IP PROTOCOL Default Value 255 255 255 0 Corresponding ZPL Command ND Corresponding SGD Command ip netmask DEFAULT GATEWAY V
15. for the wireless radio card that you choose If the card has more restrictions than the printer this may limit the conditions under which you can operate the printer with a wireless connection Table 3 Supported Wireless Cards by Manufacturer Model ZebraNet Wireless ZebraNet Wireless Plus Print Server Print Server LA 4137 supported supported LA 4121 Series supported supported CB21 not supported supported 340 Series supported supported 350 Series supported supported This card requires an adapter Wireless Card Firmware Table 4 lists specific firmware versions required to support the features in this manual You may be able to download new firmware to your wireless radio card Check with the card manufacturer for more information Table 4 Required Wireless Card Firmware Manufacturer Model Required Wireless Card Firmware Symbol LA 4137 The card must have firmware version F3 91 69 or later Technologies f LA 4121 Series The card must have firmware version V2 90 58 or later Cisco Systems CB21 The card must have firmware version 5 60 21 or later 340 Series 350 Series 5 13 10 Wireless User Guide 14143L 007 A 16 Introduction Connecting to a Wireless Network Supported Security Types Your WLAN can use any of a number of different types of security and encryption or it can use none at all This section shows which security types you can use with the different ZebraNet wireless print
16. printer home page click Print Server Settings The Print Server screen opens The Network Configuration Menu displays Table 22 shows the screens that appear when you click on the menu selections on this page File Edit view Favorites Tools Help ay Qa O x 2 15 Osea verme Ed gt ZBR10974062 ZebraNet Wireless PS Status and Configuration Printer Print Server Print Jobs Job Log Cancel Job Print Server Status View Co ation Sheet View Port Status Support Contact FAQ Reset Reset Printer Reset Print Server Restore Factory Default Printer Settings Factory Print Server Settings E Done E EOD internet 7 14143L 007 A Wireless User Guide 5 13 10 Table 22 Subscreens Printer Returns to printer home page WebView Web Pages 71 Print Server Settings Print Server Settings Print Server Ele Edit view Favorites Tools Help ay Qs X M ix a A po Search e Favorites ZBR3258042 ZebraNet Wireless PS Print Server Configuration TCP IP Co ation TCP IP Logical Printing Ports System SNMP SMTP Email Alerts Web Admin POP3 E Mail Printing Home Print Server Config Printer Config 5 13 10 The Print Server Configuration screen allows you to configure the following print server categories Click the links that follow to go to the screen descriptions TCP IP Configuration TCP IP Logical Printi
17. servers ZebraNet Wireless Plus Print Server Note Configuring a printer for WPA also allows the printer to be used in WPA2 environments Table 5 lists the security types that are supported by the Wireless Plus Print Server Support varies by the card manufacturer and the card type Select a wireless radio card that is supported by your wireless print server and that supports the security type being used on your WLAN Table 5 Security Types Supported on the Wireless Plus Print Server Card Manufacturer Security Type Cisco Symbol EA Open Yes Yes Yes Yes EAP FAST Yes Not Supported Yes Yes EAP TLS Yes Not Supported Yes Yes EAP TTLS Yes Not Supported Yes Yes Kerberos Not Supported Not Supported Yes Yes LEAP Yes Yes Yes Yes PEAP Yes Not Supported Yes Yes WEP 40 bit and 128 bit Yes Yes Yes Yes WPA LEAP Yes Yes Yes Yes WPA PSK Yes Yes Yes Yes WPA EAP FAST Yes Yes Yes Yes WPA EAP TLS Yes Yes Not Supported Yes WPA EAP TTLS Yes Yes Not Supported Yes WPA PEAP Yes Yes Yes Yes WPA2 LEAP Yes Not Supported Not Supported Not Supported WPA2 PSK Yes Not Supported Not Supported Not Supported WPA2 EAP FAST Yes Not Supported Not Supported Not Supported WPA2 EAP TLS Yes Not Supported Not Supported Not Supported RX 15 8Z or later 14143L 007 A Wireless User Guide Key rotation for WPA2 PSK is supported in firmware version V60 15 8Z or later V53 15 8Z or later V
18. strongest security mechanisms for Wi Fi Using EAP TLS provides well regarded standards based security between an access point and a Wi Fi client This is a Microsoft standard A form of 802 1X EAP authentication Uses client and server certificates for mutual authentication PKT TLS 1 0 Transport Layer Security is based on Secure Socket Layer SSL 3 0 Extensible Authentication Protocol over Tunneled Transport Layer Security EAP TTLS EAP TTLS is an extension of EAP TLS which provides for certificate based mutual authentication of the client and network Unlike EAP TLS however EAP TTLS requires only server side certificates eliminating the need to configure certificates for each WLAN client In addition it supports legacy password protocols so you can deploy it against your existing authentication system such as tokens or Active Directories It securely tunnels client authentication within TLS records ensuring that the user remains anonymous to eavesdroppers on the wireless link and the entire network to the RADIUS server Wireless User Guide 14143L 007 A 78 Glossary 14143L 007 A firmware This is the term used to specify the printer s operating program This program is downloaded to the printer from a host computer and stored in FLASH memory Each time the printer power is turned on this operating program starts This program controls when to feed the media forward or backward and when to print a dot on the labe
19. sure that the printer is on I and ready to print 2 Press and hold PAUSE FEED until the green lights turn off on the printer status indicator and the orange lights blink once 3 Release PAUSE FEED A printer configuration wristband prints 14143L 007 A Wireless User Guide 5 13 10 Wireless Status and Settings 31 Wireless Network Parameters on the LCD Wireless Network Parameters on the LCD Note The HC100 printer does not have an LCD To view or change the wireless parameters use the printer s web pages ZPL commands or SGD commands The control panel parameters are somewhat different for different printers Refer to the user guide for your printer for specific instructions on how to modify the control panel parameters To view wireless and network parameters that are not available as selections through the control panel print a network configuration label The network parameters do not appear until after the printer recognizes the existence of a ZebraNet print server wired or wireless All zeroes 000 000 000 000 may display for some parameters until the printer obtains an IP address Wireless Password Some of the parameters can be password protected by a wireless password By default the wireless print servers run in an unprotected mode password set to 0000 which means that you do not need to enter a wireless password through the control panel to view or modify wireless settings To set a wireless password no
20. the WLAN Security Type This parameter displays the current security type Corresponding ZPL Command WX Corresponding SGD Command wlan security RESET NETWORK 5 13 10 Reset the Wired or Wireless Network Use this parameter to reinitialize the wireless radio card and the print server wired or wireless when the wireless print server is running This parameter also causes any wireless radio card in the printer to reassociate to the wireless network Corresponding ZPL Command WR Corresponding SGD Command device reset Wireless User Guide 14143L 007 A 34 Wireless Status and Settings Wireless Network Parameters on the LCD S4M Printers Table 14 shows the wireless parameters that may be viewed or modified through the S4M control panel Table 14 Wireless Parameters for SAM Printers Parameter Password Level 3 Parameters Explanation ACTIVE PRINTSRUR View the Active Print Server This menu item displays which print server is being used This tells which device s settings such as IP protocol and IP address are being displayed under those menu items Selections WIRELESS indicates that the wireless device is active EXTERNAL WIRED indicates that the external print server is active NONE indicates that at least one of the network options is installed but none of them are active When NONE is shown for this menu item the device specific items such as IP protocol and IP address will not disp
21. the primary active print server the printer web pages can be accessed only through the wireless print server s IP address Wireless User Guide 1 Allow more time for the printer to complete its connection and obtain an IP address 2 If the printer does not connect check that there is an adequate signal between the printer and the access point If necessary move the printer or the access point to another location or remove any obstructions between the two A direct line of site between the printer and access point provides the best results Refer to the third party documentation for your access point for recommendations and limitations 3 Checkthe IP Protocol setting If using a static setting the value entered might not be valid In your browser window type in the IP address of the wireless print server 5 13 10 WebView Web Pages This section provides details about the ZebraLink WebView web pages for a printer that is running a ZebraNet wireless print server Note The web pages are available only on printers operating in ZPL mode Printers operating in EPL mode do not have web pages Contents Web Page Overview o ooooccoocococo teen teen II 48 Home I AS us neg hime ines op cise act creeds niet t decente toi Moesia Ata Met M M cte E 48 View Printer Configuration lle RII 50 View and Modify Printer Settings llle IBI 51 Network Configuration Screens 0 0 teas 56 Direc
22. 0 1628 556039 F 44 0 1628 556003 E Tseurope zebra com T 465 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas tsasiapacific 9 zebra com Repair Service Department For back to base service and repair T 1 877 ASK ZEBRA 275 9327 F 1 847 821 1797 E repair zebra com To request a repair in the U S go to www zebra com repair T 44 0 1772 693069 F 44 0 1772 693046 New requests ukrma zebra com Status updates repairupdate zebra com T 65 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas tsasiapacific zebra com Technical Training Department For Zebra product training courses T 1 847 793 6868 T 1 847 793 6864 F 1 847 913 2578 E ttamerica zebra com T 44 0 1628 556000 F 44 0 1628 556001 E Eurtraining zebra com T 65 6858 0722 F 65 6885 0838 E China tschina zebra com All other areas tsasiapacific 9 zebra com Inquiry Department For product literature and distributor and dealer information T 1 877 ASK ZEBRA 275 9327 E inquiry4 zebra com T 44 0 1628 556037 F 44 0 1628 556005 E mseurope zebra com E China GCmarketing zebra com All other areas APACChannelmarketing zebra com Customer Service Department US Internal Sales Department UK For printers parts media and ribbon please call your distributor or contact us Key T
23. 00 printer Link Status Indicator The wireless link status indicator appears at the bottom left of the LCD providing a real time display of the printer s network status Table 10 Table 10 Link Status Indicators Status Indicator Meaning cycling through characters The wireless radio card is associated with the WLAN 00 underscore The wireless radio card is not associated with the WLAN Verify that your printer s wireless settings match those of the WLAN The firmware on the wireless radio card may need to be updated See Supported Wireless Radio Cards on page 15 for the required firmware versions blank The printer is checking for a wired print server The printer is running a wired print server The wireless print server board is not installed or not installed correctly Wireless Signal Indicators Depending on which printer print engine you are using press the following key to access and scroll through the wireless signal indicators on the LCD The right oval for the PAX4 RPAX4 RXi RXi HF and the XilIIPlus printers print engines Plus for the 105SL RZ400 RZ600 Xi4 R110Xi4 ZM400 and ZM600 printers Plus for the RAMplus Z4Mplus and Z6Mplus printers supported configurations only The up arrow for the SAM printer Table 11 shows the control panel indicators and messages that are associated with the wireless signal 5 13 10 Wireless User Guide 14143L 007 A 28 Wireless
24. 097406 etwork Configuratio cros al Ed File Edit View Favorites Tools Help fv Om O adm dm el Zebra Technologies ZTC 110XiIIIPlus 200dpi ZBR10974062 Wireless PrintServer Home Network Configuration Primary Secondary Settings SNMP SMTP TCP IP Settings Wireless Setup Wireless Encryption Setup Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM PT 9 Internet RFID Setup RFID Printers Print Engines only File Edit View Favorites Tools Help fv Qax o x E PN JO search 92 Favorites O i Zebra Technologies ZTC RZ400 200d pi ZPL ZBR2279583 External Wired PrintServer Home RFID Setup DETECT MULTIPLE TAGS NO y BLOCK RETRIES Range 0 to 10 6 RFID TAG TYPE Gen VOID PRINTOUT LENGTH Range 0 to 419 419 VOID PRINT SPEED 101PS NUMBER OF LABEL TRIES Range 1 to 10 Print Listings on Label Elle Edit View Favorites Tools Help a Q x 2 15 search Se Favorites 2 Zebra Technologies ZTC 110XiIIIPlus 200dpi ZBR10974062 Wireless PrintServer Home Print Listings on Label LIST FONTS LIST BAR CODES LIST IMAGES LIST FORMATS LIST SETUP LIST ALL LIST NETWORK Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM ET D D ode nene 5 13 10 3 ERROR HANDLING NOACTION SIGNALS ON APPLICATOR SINGLE y RFID READ PWR Range
25. 143L 007 A 6 About This Document Who Should Use This Document Who Should Use This Document This User Guide is intended for use by someone who needs to configure and use a wireless print server for use with a supported printer This version of the User Guide supports the ZebraNet Wireless Print Server the ZebraNet Wireless Plus Print Server and the ZebraNet Internal Wireless Plus Print Server with printer firmware versions X 15 x or later Some features or printers require X 16 x X 17 x or later The following special versions of firmware or later also are supported They are referred to in this User Guide as ZSPx firmware ZSP994P ZSP999F ZSP1027F ZSP1056E e ZSP1082F For older versions of firmware refer to the Wireless Print Server User Guide part number 13422L XXX How This Document Is Organized The User Guide is set up as follows Section Introduction on page 11 Description This section provides an overview of the ZebraNet wireless print servers including the Wireless Print Server Wireless Plus Print Server and Internal Wireless Plus Print Server Wireless Status and Settings on page 25 This section presents several options for viewing or modifying the wireless status and settings Troubleshooting on page 41 This section provides solutions to problems related specifically to the wireless print servers WebView Web Pages on page 47 14143L 007 A This section provides yo
26. 54 16 x or later and 5 13 10 Introduction 17 Connecting to a Wireless Network Table 5 Security Types Supported on the Wireless Plus Print Server Continued Card Manufacturer Security Type Cisco Symbol E LA 4121 LA 4137 Gisco Bet cisco gsi PCMCIA Compact Flash WPA2 EAP TTLS Yes Not Supported Not Supported Not Supported WPA2 PEAP Yes Not Supported Not Supported Not Supported Key rotation for WPA2 PSK is supported in firmware version V60 15 8Z or later V53 15 8Z or later V54 16 x or later and RX 15 8Z or later ZebraNet Internal Wireless Plus Print Server 5 13 10 Table 6 lists the security types that are supported by the Internal Wireless Plus Print Server Table 6 Security Types Supported on the Internal Wireless Plus Print Server Security Type Supported Open Yes EAP FAST Yes EAP TLS Yes EAP TTLS Yes Kerberos Not Supported LEAP Yes PEAP Yes WEP 40 bit and 128 bit Yes WPA LEAP Yes WPA PSK Yes WPA EAP FAST Yes WPA EAP TLS Yes WPA EAP TTLS Yes WPA PEAP Yes WPA2 LEAP Yes WPA2 PSK Yes WPA2 EAP FAST Yes WPA2 EAP TLS Yes WPA2 EAP TTLS Yes WPA2 PEAP Yes Wireless User Guide 14143L 007 A 18 Introduction Connecting to a Wireless Network ZebraNet Wireless Print Server 14143L 007 A Table 7 lists the security types that are supported by the Wireless Print Server Support varies by the card manufacturer an
27. 694 Polarity N Rx Packets 3264 Tx Packets 259 Rx Packets Unavailable 0 Tx Packet Errors 0 Rx Packet Errors 8813 Tx Packet Retries O Checksum Errors o Error None TCP IP ENABLED System Name ZBR10974062 Web Address http 10 3 15 30 IP Address Using network protocol 10 3 15 30 IP Address Source DHCP server 10 3 1 98 Boot Protocols DHCP Subnet Mask 255 255 255 0 Default Gateway 10 3 15 1 Timeout Checking Enabled Port Configuration Name Printer Status Online Bidirectional Communication Enabled Connected To printer ZTC 110XiIIIPlus 200dpi Error None Home Print Server Config Printer Config E Done TTT ip ene i View Port Status Contact 15 30 server STATUS htm Microsoft Internet p 0 0 serve OSO plo O x Ele Edt Mew Favorites Tools Help Ay Ele Edt view Favorites Tools Help ay Om O A A Apm 99 O gt Om O a A JO search Se Favortes 37 a Y i ZBR10974062 ZebraNet Wireless PS ZBR10974062 ZebraNet Wireless PS Wireless Direct Link Printer Status Online Company Name Printer Model ZTC 110XilIIPlus 200dpi Company Location Company Phone Home Print Server Config Technical Support Zebra Technologies Corporation 333 Corporate Woods Pkwy Vernon Hills IL 60061 U S A US amp Canada 1 847 913 2259 International 1 847 634 6700 US amp Canada 1 847 913 2259 US amp Canada 1 847 634 6
28. 700 US amp Canada FAX 1 847 913 8766 UK Office 44 0 1494 472872 Asia Pacific 65 842 0322 Latin America 1 954 747 5090 Home Print Server Config Printer Config Printer Config Ez Technical Support E Done E T M temet 4 E Done 5 13 10 Wireless User Guide 14143L 007 A 75 76 WebView Web Pages Print Server Settings Table 22 Subscreens Print Server Settings Continued FAQ Goes to http support zebra com Reset Printer Goes to the Printer Controls page See Printer Controls on page 68 Reset Print Server F http 10 3 15 30 server RESET htm Microsoft Internet Explorer gmgslx File Edit view Favorites Tools Help Ay Qe x A f5 JO sexe Ig Favorites e ZBR10974062 ZebraNet Wireless PS Reset Device Reset the device Yes Home Print Server Config Printer Config i E pone LE E DD internet 7 Restore Factory Default Printer Settings Returns to the View and Modify Printer Settings page See View and Modify Printer Settings on page 51 Restore Factory Print Server Settings A http 10 3 15 30 server RESTORE htm Microsoft Internet Esploraj Ed A _ j xQ TQ amies mA File Edit View Favorites Tools Help a Que x 2 5 O search Iy Favorites gt ZBR10974062 ZebraNet Wireless PS Restore To Factory Defaults Restore All Settings C TCP IP Subm
29. CLIENT ID TYPE MAC ADDRESS y CLIENT ID PREFIX CLIENT ID SUFFIX 000e0000f000 Submit Changes Reset Changes Home HTTPAJ W W W ZEBRA COM Support HTTP SUPPORT ZEBRA COM LE EL DD intere 14143L 007 A 60 WebView Web Pages View and Modify Printer Settings Table 21 Subscreens Network Communications Setup Continued Wireless Setup 3 15 30 ZBR 10974062 Wireless Setup Microsoft Inte zig File Edit View Favorites Tools Help a Zebra Technologies ZTC 110XiIIIPlus 200dpi ZBR10974062 Wireless PrintServer Home Wireless Setup CARD INSERTED YES SIGNAL STRENGTH 98 SIGNAL QUALITY 87 NOISE LEVEL p CARD MFG ID 351 CARD PRODUCT ID 10 CARD FIRMWARE 5 60 21 MAC ADDRESS 00 0e 84 c4 f8 76 ESSID fies OPERATING MODE INFRASTRUCTURE TX POWER 100 y TX RATE Iv 1 Mb s Iv 2 Mb s Iv 5 5 Mb s Iv 11 Mb s POOR SIGNAL Range 0 to 99 20 PREAMBLE LONG ADHOC AUTO MODE ore s ADHOC CHANNEL Range 1 to 16 1 CHANNEL MASK Range 1 to FFFF Hex 7FF ROAM INTERVAL 20 ROAM SIGNAL mm PULSE ENABLED ON PULSE RATE Range 5 to 300 pan Submit Changes Reset Changes Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM fl Done E _ ntene EN 14143L 007 A Wireless Encryption Setup 0 3 15 30 2BR10974062 Wireless Encryption Setup Mic Ele Edit View Favorites Tools Help
30. E gt E Logical Port 3 Configuration Logical Port Name FTP LP TCP Logical Port Number Raw Pre String Post String Delete Bytes m PF m m E Logical Port 4 Configuration Logical Port Name FTP LP TCP Logical Port Number Raw Pre String Post String Delete Bytes m m E Submit Changes Home Print Server Config Printer Config Wireless User Guide o dep Internet 5 13 10 WebView Web Pages Print Server Settings 73 Table 22 Subscreens Print Server Settings Continued Print Server Print Server System SNMP SMTP Email Alerts p 10 0 serve O edP x p 10 0 p oso er EE File Edit view Favorites Tools Help a File Edit view Favorites Tools Help fr Q x A Osea ig Favorites ela i OQ O x 2 5 seach Iy Favorites ol 2 ZBR10974062 ZebraNet Wireless PS System Information Configuration zpRi087400 as Cc eem essees ee uic 7 7 mic 77 Submit Changes System Name System Contact System Location Get Community Name Confirm Get Community Name Set Community Name Confirm Set Community Name Trap Community Name Confirm Trap Community Name Home Print Server Config Printer Config 7BR10974062 ZebraNet Wireless PS SMTP Email Alert Configuration SMTP Server Address 0 0 0 0 Print Server Domain optional ZBRPrintServer com Submit Changes
31. E cnr FORMAT CONVERT FW VERSION IDLE DISPLAY 5 13 10 Wireless User Guide 14143L 007 A 14 Introduction Connecting to a Wireless Network Connecting to a Wireless Network The ZebraNet wireless print servers are Ethernet connectivity options for your printer With one of these wireless print servers the printer communicates with a wireless Local Area Network WLAN through a wireless radio card instead of being connected to a wired Local Area Network LAN with physical wires Figure 2 shows the network architecture of a typical WLAN setup Two critical WLAN components for wireless operation are a wireless radio card and an access point The ZebraNet Internal Wireless Plus Print Server has a built in wireless radio card Figure 2 WLAN Setup with the ZebraNet Wireless Print Server or Wireless Plus Print Server 1 Computer stand alone or laptop Access point Printer configured with a ZebraNet wireless print server and equipped with a supported wireless radio card if applicable Access Point A third party access point forms a bridge between the WLAN and wired LAN Select an access point that is compatible with the supported wireless radio cards that you will use with your ZebraNet wireless print server Some access points may not support all ZebraNet wireless print servers Multiple access points can be used to extend the coverage of the wireless LAN The reassociation capabilities of the IEEE 802 11b g s
32. FAULTS option and the Restore Default Configuration button reset all printer parameters other than network settings back to factory defaults The network settings will not change when these options are selected Wireless User Guide 5 13 10 Troubleshooting This section provides solutions to problems related specifically to the wireless print servers For print quality or other printer specific problems refer to the troubleshooting section in the user guide for your printer For problems with the wireless radio card or access point not addressed here refer to the appropriate third party documentation Contents Wireless Error MessageS 0 cect eee ee 42 General ISSUCS CPP Cm 43 Encryption and Authentication Issues 000 cece eee eee 45 MIU INR DRITTER 46 5 13 10 Wireless User Guide 14143L 007 A 42 Troubleshooting Wireless Error Messages Wireless Error Messages Table 16 shows error messages that may appear on the control panel Table 16 Error Messages Message Description HO CARO INSERTED The wireless radio card is not inserted at all or is not fully seated HOT ASSOCIATED The wireless radio card is present but cannot log on to the network HOT RUTHEHTICRTD The wireless radio card is present and associated with the access point but it has not been authenticated by the authentication server RADIO WARNING The wireless signal strength has dropped below the poor signal POOR SIGHRL thres
33. Guide FIRMWARE IN THIS PRINTER IS COPYRIGHTED T MASK DEFAULT GATEWAY WINS SERVER IP TIMEOUT CHECKING TIMEOUT VALUE ARP_INTERVAL BASE RAW PORT IP PROTOCOL MAC ADDRESS DRIVER INSTALLED OPERATING MODE ESSID TX POWER 1 Mbs 2 Mb s 5 5 Mb s 11 pee CURRENT T EENE faea X RATE 14143L 007 A 20 Introduction Determining the Active Print Server Active Device Selection Your active print server selection is dependent on the model of printer or print engine that you have If your printer is Then a n e SAM Only one print server wired or wireless can be installed at a time Thus the print server installed is the primary print server e 105SL You may select which installed device is the primary network e XillIPlus device The printer will try to use the primary network device as R110Xi the active print server before trying the other installed options e R170Xi These printers and print engines use X60 16 x firmware The ZAMplus default for the printer is to skip the check for a wired print server Z6Mplus during bootup This makes the wireless print server the primary PAX4 network device To change this default and allow the wired print RIIOPAX4 server to be the primary network device when it is connected use one of the following methods to tell the printer to check for a wired print server at bootup time e the WIRED FS CHECK parameter on the control p
34. ORMAT MEMORY X APPLICATOR ERROR ON PAUSE ENABLED START PRINT SIG PULSE MODE RESYNCH MODE FEED MODE Submit Changes Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM E Done Wireless User Guide alla 4D Internet 14143L 007 A 55 56 WebView Web Pages View and Modify Printer Settings Network Configuration Screens 14143L 007 A This section shows the shows the screens that appear when you click on the menu items on the Network Configuration menu To access the Network Communications menu complete these steps 1 From the printer home page click View and Modify Printer Settings The printer prompts you for a password Enter the password for your printer The default password is 1234 Click Submit Changes The following statement appears Access Granted This IP Address now has admin access to the restricted printer pages Please Click here to proceed Click on the statement The View and Modify Printer Settings page displays see Figure 7 on page 51 Click Network Configuration The Network Configuration Menu displays Table 21 shows the screens that appear when you click on the menu selections on this page and describes some of the items that may need clarification 4 http 10 3 15 30 ZBR10974062 Network Configuration Mil File Edit View Favorites Tools Help Qe X x 2 CA ye Search Se Favorites Zebra Te
35. Status and Settings View Wireless Status through the Control Panel Table 11 Wireless Signal Indicators Wireless Signal Indicator Description SIGHRL STREHGTH and When these indicators display percentages the wireless radio card is SIGHRL QUALITY communicating with the network The higher the number is the better the connection is between the printer and the network If your printer indicates a signal strength but you cannot communicate with the printer from your computer move the printer to a different location to try to get a better signal strength or signal quality This situation could also indicate that the printer is associated with but not authenticated with your access point HOISE LEUEL This number indicates any electrical interference with the wireless signal If your printer cannot communicate with the network and the noise level is high move the printer to a location that is free of interference HC100 Wireless Status Indicator Lights Table 12 shows the wireless status indicator lights for the HC100 printer Table 12 Wireless Status Indicator Lights Wireless Status p Meanin Indicator g Steady Green The printer is associated with a wireless network The signal strength is strong The printer is NOT associated with a wireless network The signal strength is strong B E E D e g 5 Steady Orange The printer is associated with a wireless network The signal strength is weak p Fl
36. Telephone F Facsimile E E mail 5 13 10 T 1 877 ASK ZEBRA 275 9327 E clientcare Ozebra com T 44 0 1628 556032 F 44 0 1628 556001 E cseurope Ozebra com Wireless User Guide T 65 6858 0722 F 65 6885 0836 E China order csr zebra com All other areas csasiapacificOzebra com 14143L 007 7 8 About This Document Document Conventions Document Conventions Sa gt gt gt gt gt Jasa 14143L 007 The following conventions are used throughout this document to convey certain information Alternate Color online only Cross references contain hot links to other sections in this guide If you are viewing this guide online in pdf format you can click the cross reference blue text to jump directly to its location LCD Display Examples Text from a printer s Liquid Crystal Display LCD appears in Bubbledot ICG font Command Line Examples Command line examples appear in Courier New font For example type ZTools to get to the Post Install scripts in the bin directory Files and Directories File names and directories appear in Courier New font For example the Zebra version number gt tar file and the root directory Icons Used Identifies features that are available in printers with firmware version X60 15 x X50 15 x or later Caution Warns you of the potential for electrostatic discharge Caution Warns you of a potential electric shock situation C
37. Wireless User Guide 14143L 007 A 36 Wireless Status and Settings Wireless Network Parameters on the LCD Table 14 Wireless Parameters for S4M Printers Continued Parameter Explanation E CC ESSID View the ESSID Value The Extended Service Set Identification ESSID is an identifier for your wireless network This parameter shows the ESSID for the current wireless configuration Default Value 125 Corresponding ZPL Command none Corresponding SGD Command wlan essid WLAN SECURITY View the WLAN Security Type This parameter displays the current security type Corresponding ZPL Command WX Corresponding SGD Command wlan security RESET NETWORK Reset the Wired or Wireless Network Use this parameter to reinitialize the wireless radio card and the print server wired or wireless when the wireless print server is running This parameter also causes any wireless radio card in the printer to reassociate to the wireless network Corresponding ZPL Command WR Corresponding SGD Command device reset 14143L 007 A Wireless User Guide 5 13 10 Wireless Status and Settings 37 Wireless Network Parameters on the LCD Other Printer Models Table 15 shows the wireless parameters that may be viewed or modified through the control panel on the following printers e Non RFID 105SL PAX4 XilllPlus Z4Mplus Z6Mplus e RFID R110PAXA4 R4Mplus R110Xi R170Xi R110Xi HF Printers with older versions of firmware have a
38. ZebraNet Wireless User Guide for the Wireless Print Server Wireless Plus Print Server and Internal Wireless Plus Print Server with printer firmware versions X 15 x and later or with some ZSPx firmware versions 14143L 007 2010 ZIH Corp The copyrights in this manual and the software and or firmware in the printer described therein are owned by ZIH Corp and Zebra s licensors Unauthorized reproduction of this manual or the software and or firmware in the printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability This product may contain ZPL ZPL no and ZebraLink programs Element Energy Equalizer Circuit E38 and Monotype Imaging fonts Software ZIH Corp All rights reserved worldwide ZebraLink and all product names and numbers are trademarks and Zebra the Zebra logo ZPL ZPL II Element Energy Equalizer Circuit and E Circuit are registered trademarks of ZIH Corp All rights reserved worldwide All other brand names product names or trademarks belong to their respective holders For additional trademark information please see Trademarks on the product CD Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary i
39. a server certificate With no client certificate configuration is easier than EAP TLS Wi Fi Protected Access WPA WPA is a security protocol for wireless local area networks WLANs that includes encryption and user authentication Wireless Encryption Protocol WEP WEP is a security protocol for wireless local area networks WLANs that secures data transmissions using 64 bit or 128 bit encryption Wireless User Guide 5 13 10 A access point as part of a WLAN 14 selection 14 troubleshooting problems 44 active print server IP address and network configuration label 19 other printers 37 S4M printer 34 selecting primary network device 20 Xi4 R110Xi4 ZM400 ZM600 and RZ400 RZ600 printers 32 alert setup 65 authentication HOT RUTHEHTICRTD message 42 troubleshooting 45 C configuration 26 connecting to a wireless network 14 contacts 7 control panel view wireless status 27 wireless print server parameters 31 customer service 7 D default gateway other printers 38 SAM printer 35 Xi4 R110Xi4 ZM400 ZM600 and RZ400 RZ600 printers 33 5 3 0 Wireless User Guide Index device type 62 download firmware 13 E e mail alert messaging 66 encryption troubleshooting 45 Wireless Encryption Setup screen 60 ESSID other printers 39 SAM printer 36 Xi4 R110Xi4 ZM400 ZM600 and RZ400 RZ600 printers 33 F firmware 105SL parameters 37 connection problems after upgrade 44 opt
40. anel the NB ZPL command Table 8 identifies which device becomes the active print server under various conditions Xi4 These printers support the simultaneous installation of an internal R110Xi4 wired external wired and a wireless print server Even though all ZM400 three print servers may be installed only one is connected to the ZM60 network and is the active print server RZ400 Table 9 outlines priorities and identifies which device becomes RZ600 the active print server when multiple print servers are installed You may select whether the wired or wireless print server will be the primary connection by using one of the following methods the PRIMARY HETWORE parameter on the control panel the NC ZPL command 14143L 007 A Wireless User Guide 5 13 10 5 13 10 Introduction 21 Determining the Active Print Server Table 8 Results of Check for Wired Print Server for 105SL XillPlus ZaAMplus Z6Mplus and PAX4 Series Printers If the Check Installed and Connected to for Wired Print a Live Ethernet Network Then the Active Print Server is Server will be set to Wired Wireless X X Wireless Skip X Wired X Wireless X X Wired Check X Wired X Wireless NOTE A wireless option board must have an active radio that can properly associate to an access point Table 9 Active Print Server Matrix for Xi4 R110Xi4 ZM400 ZM600 RZ400 and RZ600 Printers it the Installed a
41. apter 1 with the back facing as shown Insert the adapter into the wireless option card slot 2 on the back of the printer until the card eject button 3 pops out b Insert the Compact Flash wireless radio card 4 into the adapter 14143L 007 A Wireless User Guide 5 13 10 Introduction 23 Install a Wireless Radio Card or Compact Flash Wireless Radio Card If you are installing Then Other radio cards a Position the notch 1 on the wireless radio card 2 on the top leading edge b Insert the wireless radio card into the wireless option card slot 3 on the back of the printer until the card eject button 4 pops out 4 Place the RF card cover 1 over the wireless radio card 2 and secure it with a small screw 3 Note The S4M ZM400 ZM600 RZ400 and RZ600 printers do not use the RF card P 4 cover Compact Flash Radio Cards Other Radio Cards 5 Turn on 1 the printer The printer restarts and uses the wireless radio card to communicate with your WLAN Allow several minutes for the printer to connect to the network For more information about wireless status refer to View Wireless Status through the Control Panel on page 27 or Troubleshooting on page 41 5 13 10 Wireless User Guide 14143L 007 A Introduction Install a Wireless Radio Card or Compact Flash Wireless Radio Card 24 14143L 007 A Wireless User Guide 5 13 10 Wireless Status and Settings This section present
42. ashing Orange The printer is NOT associated with a wireless network The signal strength is weak 14143L 007 A Wireless User Guide 5 13 10 Wireless Status and Settings 29 Print Network Configuration Information Print Network Configuration Information Most printers and print engines list the print server settings on a network configuration label The HC100 printer lists the print server settings on a printer configuration wristband Network Configuration Label A network configuration label lists the settings for the print servers installed in your printer If a particular type of print server is not installed the IP information for that print server appears as all zeroes 000 000 000 000 The active print server is indicated by an asterisk see Determining the Active Print Server on page 19 for more information To print a network configuration label complete these steps 1 From the control panel enter Setup mode Note Refer to the User Guide for your printer for specific instructions on how to use the control panel 2 Scroll to LIST HETWORK level 3 parameter PRINT OUT HETWORK on the SAM printer 3 Confirm printing A network configuration label prints Figure 4 Figure 4 Sample Network Configuration Label Xi4 R110Xi4 ZM400 ZM600 Other Printers RZ400 RZ600 Print Engines Network Configuration Network Configuration Ex Technologies PRINTER NAME ebra Technologies 2BR2834792 ZTC 105SL 200
43. aution Warns you of a situation where excessive heat could cause a burn Caution Advises you that failure to take or avoid a specific action could result in physical harm to you Caution No icon Advises you that failure to take or avoid a specific action could result in physical harm to the hardware Important Advises you of information that is essential to complete a task Note Indicates neutral or positive information that emphasizes or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text Wireless User Guide 5 13 10 About This Document 9 Document Conventions Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described A table that contains the labels and descriptions follows the graphic Figure 1 provides an example Figure 1 Sample Figure with Callouts Clear plastic RF card cover not used on all printers 2 Screw 3 Wireless radio card 5 13 10 Wireless User Guide 14143L 007 10 About This Document Document Conventions 14143L 007 Wireless User Guide 5 13 10 Introduction This section provides an overview of the ZebraNet wireless print servers including the Wireless Print Server Wireless Plus Print Server and Internal Wireless Plus Print Server Contents Printer Requirements and Print Server Features 0 0200200 ee eeeeee 12 Hafd
44. chnologies ZTC 110XiHIPlus 200d pi ZBR10974062 Wireless PrintServer Home Network Configuration Primary Secondary Settings SNMP SMTP TCP IP Settings Wireless Setup Wireless Encryption Setup Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM LE EE CE dap internet Wireless User Guide 5 13 10 WebView Web Pages 57 View and Modify Printer Settings Table 21 Subscreens Network Communications Setup Primary Secondary Settings Xi4 R110Xi4 ZM400 ZM600 RZ400 and RZ600 T 0 ZBR28 Prima ondary Settinz fes E Fie Edit View Favorites Tools Help a Zebra Technologies ZTC ZM400 200dpi ZPL ZBR2834777 Wireless PrintServer Home Load network settings from external Printserver NO C YES PRIMARY NETWORK Wired y Wired siWieless Je Reset Changes Home HTTP WW W ZEBRA COM Support HTTP SUPPORT ZEBR A COM EE ELE agonem Other Printers T 0 ZBR3258042 P onda ttings M al File Edit View Favorites Tools Help Q O gt x ERAS Search Sip Favortes EE Zebra Technologies ZTC 140XiIIIPlus 200dpi ZBR3258042 Wireless PrintServer Home What device should be used to load the LAN WLAN Settings Printer C PrintServer Do you want to check for a wired printserver at boot time Skipping this detection if running wireless only will greatly decrease time to associate on a wireless n
45. d the card type Select a wireless radio card that is supported by your wireless print server and that supports the security type being used on your WLAN The Wireless Print Server does not support the Cisco CB21 radio card Table 7 Security Types Supported on the Wireless Print Server Card Manufacturer Security Type Cisco Symbol ase PCMCIA s a an Open Yes Yes Yes EAP FAST Not Supported Yes Yes EAP TLS Not Supported Yes Yes EAP TTLS Not Supported Yes Yes Kerberos Not Supported Yes Yes LEAP Yes Yes Yes PEAP Not Supported Yes Yes WEP 40 bit and 128 bit Yes Yes Yes WPA LEAP Yes Yes Yes WPA PSK Yes Yes Yes WPA EAP FAST Yes Yes Yes WPA EAP TLS Yes Not Supported Yes WPA EAP TTLS Yes Not Supported Yes WPA PEAP Yes Yes Yes Wireless User Guide 5 13 10 Introduction 19 Determining the Active Print Server Determining the Active Print Server Most printers can have wired and wireless print servers installed at the same time However only one of the installed print servers can be active at any given time Viewing IP Addresses and the Active Print Server The wired and wireless print servers have different IP addresses The printer s control panel displays the IP address of the active print server see View Wireless Status through the Control Panel on page 27 You can view the printer s web pages and send label formats to the printer through the active print server s
46. different set of parameters For those parameters refer to the ZebraNet Wireless Print Server User Guide You may download firmware V60 15 x R6x 15 x or later to access the newer encryption features Go to http www zebra com firmware for firmware download options Table 15 Wireless Parameters for Other Printer Models Parameter WIRED PS CHECK Function View if the Printer Checks for a Wired Print Server at Bootup This parameter tells if the printer searches for a wired print server at bootup Selections YES NO Default Value NO Corresponding ZPL Command NB Corresponding SGD Command none LOAD LAN FROM View if IP Settings Are Loaded from the Printer or Print Server This parameter which serves the same function as the NP ZPL command tells if the printer uses IP settings from the printer or the print server at bootup Selections PRINTER PRINTSERVER Default Value PRINTER Corresponding ZPL Command NP Corresponding SGD Command none ACTIVE PRINTSRUR 5 13 10 View the Active Print Server This menu item displays which print server is being used This tells which device s settings such as IP protocol and IP address are being displayed under those menu items Selections WIRELESS indicates that the wireless device is active EXTERNAL WIRED indicates that the external print server is active NONE indicates that at least one of the network options is installed but none of them are
47. dit ZPL Script R UNKNOWN ZPL Preview Label Print Label Reset Save Save As Password Directory Listing Home HITP NWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM 6 Enter the ZPL code in the text field Wireless User Guide 14143L 007 A 64 WebView Web Pages Directory Listing 7 Click one of the available buttons Button Preview Label Function Operation Displays a graphic representation of the label that results from the ZPL code Print Label Sends the ZPL code to the printer Reset Clears the text field Save a b Enter the printer password in the password field Click Save If the correct password was entered saves the label to the ZPL file name entered on the Create New Script screen Save As 14143L 007 A Enter the printer password in the password field Click Save As The Save ZPL Script screen displays Ahttp 10 3 15 30 2BR3258042 Save ZPL Script Microsofti Ele Edit View Favorites Tools Help Qx O gt x e F JO seach Sie Favortes G t Zebra Technologies ZTC 140XiIIIPlus 200dpi ZBR3258042 Wireless PrintServer Home Save ZPL Script Device RFAM x Name UNKNOWN Directory Listing Home HTTPJ WW W ZEBRA COM Support HTTP SUPPORT ZEBRA COM SIE fel internet Enter a file name in the Name field Click Save If the correct password was entered on the Ed
48. dpi i a 1 2BR12908662 NO 2l PRIMARY NETHORK OPTION FIRMWARE ll LORD FROM EXT WIRED PS CHECK ACTIVE PRINTSRVR i LOAD LAN FROM IP PROTOCOL IP ADDRESS SUBNE T MASK DEFAULT GATEWAY WINS SERVE TIMEOUT CHECKING TIMEOUT VALUE ARP_INTERVAL BASE RAW PORT IP PROTOCOL 010 003 015 IP ions SUBNE SK DEFAULT GATEWAY WINS SERVER IP TIMEOUT CHECKING TIMEOUT VALUE 255 255 255 000 000 0 MAC ADDRESS 2 DRIVER INSTALLED OPERATING MODE TX POWER ORIVER INSTALLED 1 Mb s OPERATING MODE ESSID TX POWER 1 rs 2 Mb s 5 5 Mb s e 9299 575 m S255 ON mo O7FFH s CHANNEL MASK FIRMWARE IN THIS PRINTER IS COPYRIGHTED O FFH FIRMWARE IN THIS PRINTER IS COPYRIGHTED 5 13 10 Wireless User Guide 14143L 007 A 30 Wireless Status and Settings Print Network Configuration Information HC100 Printer Configuration Wristband An HC100 printer configuration wristband Figure 5 shows the printer s connectivity settings The IP ADDRESS and MAC ADDRESS fields will have values only if a wired or wireless print server is active Figure 5 Sample Printer Configuration Wristband PRINTER CONFIGURATION TEAR OFF USB COMM 9600 8 N 2 X Ns SERIAL COMM 2V54 16 0Z lt FIRMWARE 000 000 000 000 IP ADDRESS 000000000000 MAC ADDRESS FIRMWARE IN THIS PRINTER IS COPYRIGHTED To print a printer configuration wristband complete these steps 1 Make
49. e access points because of varying signal strengths Wireless User Guide Check the access points on your WLAN to determine what is causing the signal strengths to vary 5 13 10 Troubleshooting Encryption and Authentication Issues 45 Encryption and Authentication Issues Table 18 Encryption and Authentication Issues and Recommended Solutions Issue Possible Cause Recommended Solution The entry field for The field accepts 26 characters but Use the left and right arrow keys on your WEP keys on the they may not be able to display all keyboard to move the cursor in the WEP printer s web page at once because of your browser or key field and reveal characters that may not does not display all 26 system settings display characters I set WEP encryption The ZPL script that you sent to the Resend the WX command Make sure that keys using the WX ZPL command and now my wireless print server does not function printer may have been incorrect The printer may be using the wrong encryption key or looking for one that is undefined all of the required commas are in place in the command A missing or extra comma in this command can prevent the printer from joining the wireless network I set WEP encryption keys using the WE ZPL command and now my wireless print server does not The ZPL script that you sent to the printer may have been incorrect The printer may be using the wrong encryption ke
50. ebra representative for information about purchasing this option The card may not be supported for use with the ZebraNet wireless print servers Make sure that you are using a compatible wireless radio card see Supported Wireless Radio Cards on page 15 After a firmware upgrade the printer will not connect to the network My wireless connection is inconsistent The signal strengths change back and forth between high and low numbers 14143L 007 A Network settings need to be updated An access point may be bad The card appears to be switching affiliations between access points 1 Through the printer s control panel press SETUP EXIT to enter Setup mode 2 Press SETUP EXIT again to access the printer s save and default options 3 Scroll to DEFAULT HET 4 Press SETUP EXIT The network settings are returned to factory defaults 5 Reconfigure your printer to use the ZebraNet wireless print server see Configuration on page 26 If you saved the ZPL script generated by the ZebraNet Bridge Wireless Setup Wizard utility simply send this file to the printer If you were using a wireless password you need to set it again use the wP ZPL command or the wlan password SGD command 6 Power cycle the printer for the settings to take effect Check the access points on your WLAN particularly the one closest to the printer The wireless radio card is repeatedly associating with two or mor
51. eless print server 26 password for wireless parameters 31 poor signal setting 42 primary network device preference for active print server 20 X14 R110Xi4 ZM400 ZM600 and RZ400 RZ600 printers 31 primary secondary settings web page 57 print network configuration label through control panel 29 PRIHT OUT HETHORK option 29 printer home page 48 printer memory 62 R E 0 WARMIHG POORE SIGHRL message 42 k HETHORE option other printers 39 S4M printer 36 Xi4 R110Xi4 ZM400 ZM600 and RZ400 RZ600 printers 33 restore network to defaults 40 RFID setup web page 53 5 13 10 S sales 7 security type other printers 39 SAM printer 36 wireless radio cards used with each 16 Xi4 R110Xi4 ZM400 ZM600 and RZ400 RZ600 printers 33 serial communication setup web page 52 signal strength and quality indicators 28 SMTP parameters 58 SNMP parameters 57 subnet mask other printers 38 SAM printer 35 X14 R110Xi4 ZM400 ZM600 and RZ400 RZ600 printers 32 supported wireless radio cards 15 T TCP IP setting via web pages 59 technical support 7 troubleshooting connection problems after firmware upgrade 44 encryption and authentication issues 45 general issues 43 inconsistent wireless connection 44 IP issues 46 not connecting 43 option board firmware 43 system disabled after encryption set 45 WEP key field not large enough 45 wireless radio card not acknowledged 44 U USB port to configure w
52. etwork C Check for Wired PS Skip the check for a Wired PS Submit Changes Reset Changes Home HTTPJ W W W ZEBRA COM Support HTTP SUPPORT ZEBRA COM ep Internet 5 13 10 Wireless User Guide SNMP File Edit View Favorites Tools Help Ar Q rex gt O x B PN JO search iy Favortes D E Zebra Technologies ZTC 110XillIPlus 200dpi ZBR10974062 Wireless PrintServer Home SNMP System Name 2810974062 System Contact System Location Get Community Name ee Set Community Name m Trap Community Name m Submit Changes Reset Changes Home HTTP W WW ZEBRA COM Support HTTP SUPPORT ZEBRA COM a nene 14143L 007 A 58 WebView Web Pages View and Modify Printer Settings Table 21 Subscreens Network Communications Setup Continued SMTP A 2BR 11304858 SMTP Microsoft Internet Explorer loj x Eile Edit View Favorites Tools Help Qu O A 28 o Ds deem Zebra Technologies ZTC 140XilIIPlus 200dpi ZBR11304858 Wireless PrintServer Home SMTP SMTP Server Address 000 000 000 000 Print Server Domain ZBRPrintServer com Submit Changes Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM dep Internet 14143L 007 A Wireless User Guide 5 13 10 WebView Web Pages 59 View and Modify Printer Settings Table 21 Subscreens Network Comm
53. hold value which is set through the Wireless Setup web page see Wireless Setup on page 60 zr Note The poor signal setting affects when you see the POOR SIGHAL warning but it does not affect whether your printer will be able to associate with your network at a low signal strength 14143L 007 A Wireless User Guide 5 13 10 General Issues Troubleshooting General Issues 43 Table 17 General Issues and Recommended Solutions Issue The printer acknowledges the wireless radio card and indicates a signal strength but the printer does not appear to connect to the network 5 13 10 Possible Cause The combination of signal strength and signal quality at the printer may not be good enough to establish a connection to the network Recommended Solution Move the printer or the access point to another location or remove any obstructions between the two A direct line of site between the printer and access point provides the best results Refer to the third party documentation for your access point for additional recommendations and limitations The printer is associated with but not authenticated with your access point The option board firmware may not be compatible with the wireless print server that you have installed Wireless User Guide 1 2 Check your encryption settings Verify that your MAC address is approved for the access point Go to go to http www zebra com fir
54. iew the Gateway This parameter can be modified only when PERMANENT is selected for IP PROTOCOL Default Value 0 0 0 0 Corresponding ZPL Command W1 Corresponding SGD Command ip gateway MAC ADDRESS 14143L 007 A View the Wireless Radio Card s MAC Address Each wireless radio card has a permanent and unique Media Access Control MAC address assigned to it This parameter shows the MAC address for the current wireless radio card Default Value 000000000000 Corresponding ZPL Command none Corresponding SGD Command card mac_addr Wireless User Guide 5 13 10 Wireless Status and Settings 39 Wireless Network Parameters on the LCD Table 15 Wireless Parameters for Other Printer Models Continued Parameter Function E ESSID View the ESSID Value The Extended Service Set Identification ESSID is an identifier for your wireless network This parameter shows the ESSID for the current wireless configuration Default Value 125 Corresponding ZPL Command none Corresponding SGD Command wlan essid WLAN SECURITY View the WLAN Security Type This parameter displays the current security type Corresponding ZPL Command WX Corresponding SGD Command wlan security RESET NETWORK 5 13 10 Reset the Wired or Wireless Network Use this parameter to reinitialize the wireless radio card and the print server wired or wireless when the wireless print server is running This parameter also causes any
55. ion board 43 PAX4 parameters 37 R110Xi4 parameters 31 RZ400 RZ600 parameters 31 S4M parameters 34 version required in printer 13 versions required in wireless radio cards 15 Xi4 parameters 31 XillIPlus parameters 37 ZAMplus Z6Mplus parameters 37 ZM400 ZM600 parameters 31 flash memory 62 14143L 007 A 80 Index H hardware requirements 12 home page 48 interaction between wired and wireless 19 IP address 192 168 254 254 showing 46 all zeroes 000 000 000 000 46 for wired and wireless print servers 19 S4M printer 35 troubleshooting issues 46 view on other printers 38 Xi4 R110Xi4 ZM400 ZM600 and RZ400 RZ600 printers 32 IP resolution other printers 38 S4M printer CHANGE IF Xi4 R110Xi4 ZM400 ZM600 and RZ400 RZ600 printers 32 K Kerberos wireless cards that support Kerberos 16 L liability 2 link status indicator 27 LIST HETHORE option 29 MAC address other printers 38 S4M printer 35 Xi4 R110Xi4 ZM400 ZM600 and RZ400 RZ600 printers 33 memory locations 62 14143L 007 A Wireless User Guide N network configuration label HC100 printer configuration wristband 30 other printers 29 network configuration screens 56 network settings on control panel 31 HO CARD INSERTED message 42 noise level indicator 28 HOT ASSOCIATED message 42 HOT RUTHEHTICRTU message 42 O onboard flash 62 option board firmware 43 P parallel port to configure wir
56. ireless print server 26 V view printer configuration via web pages 50 view wireless status through control panel 27 5 13 10 Wireless User Guide Index 81 W web pages accessing home page 48 add alert message 66 advanced setup 55 alert setup 65 calibration 54 directory listing 61 general setup 52 media setup 54 network configuration screens 56 print listings on label 53 print server settings 70 printer controls 68 problems accessing with wired IP address 46 RFID setup 53 serial communication setup 52 SMTP 58 SNMP 57 TCP IP 59 view and modify printer settings 51 view printer configuration 50 wireless encryption setup 60 wireless setup 60 ZPL control 55 WebView web pages 47 wired print server check during bootup 20 interaction with wireless print server 19 using to configure wireless print server 26 view or modify settings via web pages 70 wireless link status indicator 27 wireless password 31 wireless print server control panel parameters 31 interaction with wired print server 19 set up via web pages 60 wireless radio card printer not acknowledging 44 supported cards 15 supported security types 16 wireless signal indicators 27 wireless status indicator lights HC100 28 WLAN setup 14 Z ZebraNet Alert 65 14143L 007 A 82 Index 14143L 007 A Wireless User Guide 5 13 10 Zebra Technologies Corporation Zebra Technologies Corporation 475 Half Day Road Sui
57. it Changes Home Print Server Config Printer Config SI f Done LE E internet 14143L 007 A Wireless User Guide 5 13 10 5 13 10 Glossary Extensible Authentication Protocol over Flexible Authentication via Secure Tunneling EAP FAST Extensible Authentication Protocol Flexible Authentication via Secure Tunneling EAP FAST is a publicly accessible IEEE 802 1X EAP type developed by Cisco Systems It is available as an IETF informational draft Extensible Authentication Protocol Flexible Authentication via Secure Tunneling EAP FAST is a publicly accessible IEEE 802 1X EAP type developed by Cisco Systems It is available as an IETF informational draft Cisco developed EAP FAST to support customers who cannot enforce a strong password policy and wish to deploy an 802 1X EAP type that does not require digital certificates supports a variety of user and password database types supports password expiration and change and is flexible easy to deploy and easy to manage For example a customer using Cisco LEAP who cannot enforce a strong password policy and does not want to use certificates can migrate to EAP FAST for protection from dictionary attacks Extensible Authentication Protocol over Transport Layer Security EAP TLS Second generation Wi Fi security Current Wi Fi security standards 802 1x define the use of the TLS protocol encapsulated within the Extensible Authentication Protocol EAP as one of the
58. it ZPL Script screen the file is saved Wireless User Guide 5 13 10 WebView Web Pages 65 Alert Setup Alert Setup For the printer to interact with ZebraNet Alert SNMP settings must be established in these areas the printer via the WebView interface the Alert Printer Management Utility for logging SNMP traps The ZebraLink messaging system provides for more than SNMP notification Alerts can be routed to various destinations e TCP UDP e mail serial port parallel port destinations To view Alert Setup complete these steps 1 From the printer home page click Alert Setup The Alert Messaging System screen displays 3 http 10 3 15 30 ZBR 10974062 Alert Messaging System M File Edit View Favorites Tools Help e Qs 0 x A j Search Se Favorites Zebra Technologies ZTC 110XiIIIPlus 200dpi ZBR10974062 Wireless PrintServer Home Alert Messaging System Condition Destination SET CLR Address Port Actions Add Alert Message Home HTTPJ WW W ZEBRA COM Support HTTP SUPPORT ZEBRA COM 5 13 10 Wireless User Guide 14143L 007 A 66 WebView Web Pages Alert Setup Establishing E Mail Alert Messaging ZebraNet Alert allows printer errors to be sent directly to any valid e mail address You can set up multiple e mail addresses for routing different error messages or split notifications between e mail and other network management tools To begi
59. k Configuration Menu displays 10 Click SMTP The SMTP Setup screen displays x Ele Edit View Favorites Tools Help a Qe Y x 2 A yo Search S p Favorites i Zebra Technologies ZTC 140XilIIPlus 200dpi ZBR11304858 Wireless PrintServer Home SMTP SMTP Server Address 000 000 000 000 Print Server Domain ZBRPrintServer com Submit Changes Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM NIS E Done ff T PD qe Internet 11 Specify your SMTP server address and Print Server domain 12 Click Submit Changes The screen displays the following Changes were successfully saved temporarily 13 Click View and Modify Printer Settings The View and Modify Printer Settings page for your printer returns see Figure 7 on page 51 14 Click Save Current Configuration The screen displays the following Current configuration saved Wireless User Guide 14143L 007 A 68 Printer Controls Printer Controls WebView Web Pages This page offers control over basic printer functions To view Printer Controls complete these steps 1 14143L 007 A From the printer home page click Printer Controls The printer prompts you for a password Enter the password for your printer The default password is 1234 Click Submit Changes The screen displays the following Access Granted This IP Address now has admin access to the restricted printer pages Plea
60. l stock FLASH memory FLASH memory is non volatile and maintains the stored information intact when power is off This memory area is used to store the printer s operating program In addition this memory can be used to store optional printer fonts graphic formats and complete label formats Kerberos Network authentication protocol that uses the concept of a time limited ticket for access to network resources Kerberos uses key distribution and client server authentication Lightweight Extensible Authentication Protocol LEAP or Lightweight EAP A non standard Wireless Security protocol from Cisco LEAP uses mutual authentication meaning that both the user and the access point must be authenticated before access to the LAN is allowed Mutual authentication can help protect wireless networks from rogue access points man in the middle attacks sniffing attacks and active attacks Based on 802 1X EAP protocol liquid crystal display LCD The LCD is a back lit display that provides the user with either operating status during normal operation or option menus when configuring the printer to a specific application Protected Extensible Authentication Protocol PEAP A draft standard for a common approach to wireless network user authentication A form of 802 1X authentication Currently an IETF draft still subject to change Performs mutual client server authentication using transport layer security TLS but only requires
61. lay Default Value NONE Corresponding ZPL Command none Corresponding SGD Command none OBTAIN IP ADDRESS Obtain an IP Address Selects the method by which an IP address will be assigned to the printer If you choose AUTO SELECT you may specify a value for CHANGE IP PROTOCOL Selections AUTO SELECT dynamic PERMANENT user specified Default Value AUTO SELECT CHANGE IP PROTOCOL 14143L 007 A View or Change the IP Resolution Method Determines the method s by which the print server wired or wireless receives the IP address from the server This parameter can be modified only when AUTO SELECT is selected for OBTAIN IP ADDRESS Selections ALL GLEANING ONLY RARP BOOTP DHCP DHCP AND BOOT Default Value ALL Corresponding ZPL Command ND Corresponding SGD Command wlan ip protocol Wireless User Guide 5 13 10 Wireless Status and Settings 35 Wireless Network Parameters on the LCD Table 14 Wireless Parameters for S4M Printers Continued Parameter CHRHGE IP ADDRESS Explanation View or Change the Printer s IP Address This parameter can be modified only when PERMANENT is selected for OBTAIN IP ADDRESS Selections 0 to 255 for each field Default Value 0 0 0 0 displays while an IP address is being obtained and then defaults to 192 168 254 254 if no IP address is obtained Ey Note Leading zeroes are not shown in the address If an IP address contains more digits than can be dis
62. lowing ways Through the Network Setup Wizard The Network Setup Wizard is part of the ZebraNet Bridge Enterprise utility The Network Setup Wizard writes a script for you On the last screen of the wizard you may choose to send the script directly to your printer or you may choose to save the script to a file The saved file has several purposes The file can be sent to the printer through any available connection serial parallel USB or wired print server The file can be resent to the printer after the network settings have been restored to factory defaults The file can be sent to multiple printers that will use the same network settings Note To configure wired and wireless print servers on the same printer run the program once for each print server creating a script for the wired print server and another for the wireless print server The ZebraNet Bridge Enterprise utility resides on the User CD for your printer and is available through http www zebra com software ZebraNet Bridge Enterprise version 1 2 5 or later is required to configure the printer correctly for use Through ZPL script that you write Use the WX command to set the basic parameters for security type You can send the command through any available connection serial parallel USB or wired print server Refer to the Programming Guide for ZPL ZBI Set Get Do Mirror and WML for more information A copy of the manual is available at http
63. manual You may download the latest firmware appropriate for your printer to access the latest encryption features Go to http www zebra com firmware for firmware download options With the Wireless Print Server not all features in this manual may be available to you Table 2 Supported Firmware Versions Printer ZebraNet Wireless ZebraNet Wireless Sa E Print Server Plus Print Server Server 105SL X60 15 X X60 15 X X60 16 X HC100 N A N A V54 16 X 110PAXA 170PAX4 X60 15 X X60 15 X X60 16 X R110PAX4 R62 15 X R62 15 X R62 16 X R63 15 X R63 15 X R63 16 X R110Xi R170Xi R60 15 X R60 15 X R60 16 X R110Xi HF R65 15 X R65 15 X R65 16 X R110Xi4 N A V 53 17 7 or later V 53 17 7 or later R4Mplus ZSP994P N A N A ZSP999F ZSP1027 ZSP1056E ZSP1082F RZ400 RZ600 R53 16 X R53 16 X R53 16 X S4M V50 15 X V50 15 X X53 16 X X53 15 X X53 15 X XillIPlus X60 15 X X60 15 X X60 16 X Xi4 N A X53 17 X X53 17 X ZAMplus Z6Mplus X60 15 X N A N A ZMAO00 ZM600 N A X53 15 X X53 16 X S4M Printers S4M printers with an older wireless option boards cannot use firmware versions V50 15 X or later View the HARDWARE ID line on a printer configuration label If the number 29881 099 appears you must use firmware V50 13 x and refer to the Wireless Print Server User Guide part number 13422L XX X for your printer dO ccce ole LCD ADJUST else annasan MODES DISABLED manele RESOLUTION Lorna RE RAM PCR SLM E ONBOARD FLASH NON
64. mware Find the release notes that are bundled with the latest firmware for your printer In the release notes locate the option board firmware version Print a network configuration label see Network Configuration Label on page 29 On the network configuration label find the OPTION FIRMWARE line Network Configuration Zebra Technologies ZTC 105SL 200dpi ZBR12908662 OPTION FIRMWARE WIRED PS CHECK LOAD LAN FROM IP PROTOCOL IP_ADDRESS SUBNET_MASK DEFAULT GATEWAY WINS SERVER IP TIMEOUT CHECKING TIMEOUT VALUE ARP_INTERVAL BASE RAW PORT L 000 000 000 000 000 000 000 000 000 000 000 000 00000070007000 Compare the value shown for OPTION FIRMWARE with the value shown in the release notes If necessary download the latest printer firmware version to also update the option board firmware If the problem persists contact Technical Support 14143L 007 A Troubleshooting General Issues Table 17 General Issues and Recommended Solutions Continued Issue The printer does not acknowledge the wireless radio card Possible Cause The card may not be inserted correctly Recommended Solution Make sure that the wireless radio card is correctly seated in the wireless option card slot Your printer may not be equipped with a ZebraNet wireless print server See Hardware on page 12 to determine if you have a wireless print server installed Contact your authorized Z
65. n receiving e mail notification of errors complete these steps 1 From the Alert Messaging System screen click Add Alert Message The Add Alert Message screen displays ZBR3881022 Add Alert Message Microsoft Ini mix File Edit View Favorites Tools Help EJ Bak v gt 7 A A Qsearch iFavorites gt Links Zebra Technologies ZTC Z4MPlus 200dpi ZBR3881022 Wireless PrintServer Home Add Alert Message Condition PAPER OUT M Destination SERIAL X SET YES y vu S A Add Alert Message Password Alert Setup Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM El 2 Done e internet L 2 From the drop down menu specify the condition to send over e mail such as HEAD ELEMENT EADor PAPER OUT 3 Select a destination from the drop down menu 4 Enter a valid e mail address to which the messages will be sent The Port field can be ignored for e mail setup 5 Enter the printer password 6 Click Add Alert Message 7 On the add alert message confirmation page click Home to return to the printer s home page 14143L 007 A Wireless User Guide 5 13 10 5 13 10 WebView Web Pages 67 Alert Setup 8 From the printer s home page click View and Modify Printer Settings You may be prompted for the printer s password if it was not entered recently The View and Modify Printer Settings screen displays 9 Click Network Configuration The Networ
66. nd Connected to Primary a Live Ethernet Network Then the Active Meowvark is Internal External Mess Print Server will be set to Wired Wired X X X Internal Wired Wired X X External Wired X Wireless X X X Wireless Wireless X X Internal Wired X External Wired NOTE A wireless option board must have an active radio that can properly associate to an access point 14143L 007 A Wireless User Guide 22 Introduction Install a Wireless Radio Card or Compact Flash Wireless Radio Card Install a Wireless Radio Card or Compact Flash Wireless Radio Card a Note The ZebraNet Internal Wireless Print Server has a built in wireless radio card This section applies only to the ZebraNet Wireless Print Server and the ZebraNet Wireless Plus Print Server Printers that have the wireless option board installed can use any of the wireless radio cards or Compact Flash wireless radio cards listed in Supported Wireless Radio Cards on page 15 This section provides instructions for installing either type of card Most printers use a clear plastic RF cover over the wireless radio card or compact Flash wireless radio card To install a wireless radio card complete these steps 1 Turn off O the printer 2 Remove and discard the metal cover that was shipped in place over the wireless option card slot on the back of the printer 3 Install the card as shown If you are installing Then Compact Flash radio cards a Position the ad
67. nected to your WLAN you can find the IP address using the printer s control panel Note Refer to the user guide for your printer for specific instructions on how to use the control panel To access your printer s home page complete these steps 1 From the control panel enter Setup mode 2 Scroll through the parameters until you reach IP ADDRESS 3 Write down the IP Address do not include any leading zeroes 4 Open a web browser window Wireless User Guide 5 13 10 WebView Web Pages 49 Home Page 5 In the address box type the IP address for the printer do not include www or any leading zeroes and then press Enter The printer s home page displays E 2BR 10974062 READY Microsoft Internet Explorer iol xl File Edit View Favorites Tools Help Ay Q ax amp ix E A G Search Se Favorites amp Zebra Technologies ZTC 110XillIIPlus 200dpi ZBR10974062 Wireless PrintServer Status READY Printer Home Page View Printer Configuration View and Modify Printer Settings Directory Listing Alert Setup Printer Controls Print Server Settings Home HTTPJ W WW ZEBRA COM Support HTTP SUPPORT ZEBRA COM 8p Internet For more information about the options listed on the printer home page see the following sections View Printer Configuration on page 50 View and Modify Printer Settings on page 51 Directory Listing on page 61 Alert Setup on page
68. nformation may not be used reproduced or disclosed to any other parties for any other purpose without the express written permission of Zebra Technologies Product Improvements Continuous improvement of products is a policy of Zebra Technologies AII specifications and designs are subject to change without notice Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of the results of use of or inability to use such product even if Zebra Technologies has been advised of the possibility of such damages Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Part Number 14143L 007 Contents About This Document sisse r souakakkeeuaa kkkr g dud dee e 5 Who Should Use This Document 0 000 ee 6 How This Document Is Organized
69. ng Ports System SNMP SMTP Email Alerts Web Admin POP3 E Mail Printing Wireless User Guide 14143L 007 A 72 WebView Web Pages Print Server Settings Table 22 Subscreens Print Server Settings Continued Print Server TCP IP Configuration File Edit View Favorites Tools Help Qe T x 2 Tp JO seach Se Favorites O ZBR10974062 ZebraNet Wireless PS TCP IP Configuration TP Address IP Address Resolution Dynamic Protocols Subnet Mask Default Gateway WINS Server IP Address Connection Timeout Checking Timeout Value secs ARP Broadcast Interval mins Base Raw Port Number 10 3 15 30 Dynamic I RARP I BootP I DHCP I Gleaning Iv Default Address 255 255 255 0 10 3 15 1 Submit Changes Home Print Server Config Printer Config 14143L 007 A Print Server TCP IP Logical Printing Ports File Edit view Favorites Tools Help Z http 10 3 15 30 server MLP htm Microsoft Internet Explorer ioj xj ay Qe T x x a T3 JO search Iy Favortes ZBR10974062 ZebraNet Wireless PS Logical Printer Port Configuration Logical Port 1 Configuration Logical Port Name FTP LP TCP Logical Port Number Raw Pre String Post String Delete Bytes m B m m E Logical Port 2 Configuration Logical Port Name FTP LP TCP Logical Port Number Raw Pre String Post String Delete Bytes m
70. played at one time use the left or right arrows to scroll through the digits Corresponding ZPL Command ND Corresponding SGD Command wlan ip addr CHANGE SUBNET View or Change the Subnet This parameter can be modified only when PERMANENT is selected for OBTAIN IP ADDRESS Selections 0 to 255 for each field Default Value 0 0 0 0 Note Leading zeroes are not shown in the address If an IP address contains more digits than can be displayed at one time use the left or right arrows to scroll through the digits Corresponding ZPL Command ND Corresponding SGD Command ip netmask CHANGE GATEWAY View or Change the Gateway This parameter can be modified only when PERMANENT is selected for OBTAIN IP ADDRESS Selections 0 to 255 for each field Default Value 0 0 0 0 Note Leading zeroes are not shown in the address If an IP address contains more digits than can be displayed at one time use the left or right arrows to scroll through the digits Corresponding ZPL Command ND Corresponding SGD Command ip gateway Password Level 4 Parameters MAC ADDRESS 5 13 10 View the Wireless Radio Card s MAC Address Each wireless radio card has a permanent and unique Media Access Control MAC address assigned to it This parameter shows the MAC address for the current wireless radio card Default Value 000000000000 Corresponding ZPL Command none Corresponding SGD Command card mac_addr
71. s 14143L 007 A 46 Troubleshooting IP Issues IP Issues Issue The printer shows IP address 192 168 254 254 which does not appear to work Possible Cause IP address 192 168 254 254 is a Table 19 IP Issues and Recommended Solutions Recommended Solution Enter a valid static IP address default address The printer shows OR this address after it times out while Set IP Protocol to All trying to connect The printer was likely set to an incorrect static IP address The DHCP server is not Check the DHCP server functioning so a dynamic IP address is not being assigned The printer timed out and shows the default IP address of 192 168 254 254 On my control panel the IP settings are missing or show all zeroes 000 000 000 000 The IP address for my wired print server does not bring up the printer home page 14143L 007 A Actual IP settings IP Resolution IP Address Subnet Mask and Default Gateway will only appear when the printer is associated to and authenticated with the WLAN Until the time that the printer recognizes the existence of a ZebraNet print server these parameters will not show through the control panel After the print server is recognized all zeroes will display until the printer obtains an IP address or defaults to address 192 168 254 254 If both a wired and wireless print server are installed on a printer at the same time and the wireless printer is
72. s several options for viewing or modifying the wireless status and settings You may also use the printer web pages see WebView Web Pages on page 47 the ZPL commands the Set Get Do commands Contents Configuration se iere te er E rd xen detener as 26 View Wireless Status through the Control Panel lle 27 LCD Link Status and Wireless Signal Indicators llle 27 HC100 Wireless Status Indicator Lights llle 28 Print Network Configuration Information lllee A 29 Network Configuration Label llle 29 HC100 Printer Configuration Wristband llle 30 Wireless Network Parameters on the LCD 0 0 0 0 cece eee e 31 Xi4 R110Xi4 ZM400 ZM600 RZ400 and RZ600 Printers 00 31 S4M Prihters uten om m em m am eq e oem n cena e ere e Re E i 34 Other Printer Models 000 200 e eee en 37 Restore Network Parameters to Defaults llle 40 5 13 10 Wireless User Guide 14143L 007 A 26 Wireless Status and Settings Configuration Configuration 3 14143L 007 A Important A wireless option board must be installed on your printer before you can configure the printer to communicate using a wireless radio card See Hardware on page 12 to determine if your printer has a wireless board See Firmware on page 13 for the required firmware versions and any other restrictions You may configure your printer for wireless operation in the fol
73. se Click here to proceed Click on the statement This Printer Controls screen displays E http 10 3 15 30 2BR10974062 Printer Controls Microsoft File Edit view Favorites Tools Help Qu BIE PN JO search Se Favorites Zebra Technologies ZTC 110XiIIIPlus 200dpi ZBR10974062 Wireless PrintServer Home Printer Controls Pause Feed Cancel One Format Cancel All Formats Home HTTPJ WW W ZEBRA COM Support HTTP SUPPORT ZEBRA COM PETT TA internet Wireless User Guide 5 13 10 WebView Web Pages 69 Printer Controls 5 Click one of the available buttons Button Function Pause Toggles the pause option on the printer Feed Causes printer to feed one label Cancel One Format Cancels the currently printing format Cancel All Formats Cancels all formats Reset Printer Causes the printer to perform its standard reset without cycling power a Click Reset Printer The screen prompts Are you sure you want to reset the printer b Click Reset The printer resets itself 5 13 10 Wireless User Guide 14143L 007 A 70 WebView Web Pages Print Server Settings Print Server Settings This section provides you with instructions for viewing the current print server settings To apply changes made in this section use the default user ID and password User ID admin Password 1234 To view the print server menu complete these steps 1 From the
74. sed This tells which device s settings such as IP protocol and IP address are being displayed under those menu items Selections WIRELESS indicates that the wireless device is active INTERNAL WIRED indicates that the internal 10 100 option board is active EXTERNAL WIRED indicates that the external print server is active NONE indicates that at least one of the network options is installed but none of them are active When NONE is shown for this menu item the device specific items such as IP protocol and IP address will not display Default Value NONE Corresponding ZPL Command none Corresponding SGD Command none IP PROTOCOL View or Change the IP Resolution Method This parameter tells if the user permanent or the server dynamic selects the IP address If a dynamic option is chosen this parameter tells the method s by which the print server wired or wireless receives the IP address from the server Selections ALL BOOTP DHCP DHCP AND BOOTP PERMANENT Default Value All Corresponding ZPL Command ND Corresponding SGD Command wlan ip protocol IP ADDRESS View or Change the Printer s IP Address This parameter can be modified only when PERMANENT is selected for IP PROTOCOL Selections 0 to 255 for each field Default Value 0 0 0 0 displays while an IP address is being obtained and then defaults to 192 168 254 254 if no IP address is obtained Corresponding ZPL Command ND Corresponding SGD
75. t the same as the general printer password use the WP ZPL command or the wlan password SGD command Xi4 R110Xi4 ZM400 ZM600 RZ400 and RZ600 Printers Parameter Table 13 shows the wireless parameters that may be viewed or modified through the control panel on the Xi4 R110Xi4 ZM400 ZM600 RZ400 and RZ600 printers Table 13 Wireless Parameters for Xi4 R110Xi4 ZM400 ZM600 RZ400 and RZ600 Printers Function PRIMARY HETWORK Select the Primary Network Device This parameter determines which device should be considered primary in the active device selection See Active Device Selection on page 20 for more information Selections WIRED WIRELESS Default Value WIRED Corresponding ZPL Command NC Corresponding SGD Command none LOAD FROM EXT View if IP Settings Are Loaded from the Printer or Print Server 5 13 10 This parameter tells whether to use the printer s or the print server s LAN WLAN settings at boot time The default is to use the printer s settings Selections YES NO Default Value NO Corresponding ZPL Command NP Corresponding SGD Command none Wireless User Guide 14143L 007 A 32 Wireless Status and Settings Wireless Network Parameters on the LCD Table 13 Wireless Parameters for Xi4 R110Xi4 ZM400 ZM600 RZ400 and RZ600 Printers Continued Parameter Function ACTIVE PRIHTSRUR View the Active Print Server This menu item displays which print server is being u
76. tandard enable clients to move throughout the WLAN area and roam between access points Reassociation can occur as long as the ZebraNet wireless print server is on the same network configurations and ESSID network name as the access point to which it is trying to connect 14143L 007 A Wireless User Guide 5 13 10 Introduction Connecting to a Wireless Network 15 Supported Wireless Radio Cards Manufacturer Symbol Technologies Cisco Systems Note The ZebraNet Internal Wireless Print Server has a built in wireless radio card This section applies only to the ZebraNet Wireless Print Server and the ZebraNet Wireless Plus Print Server A supported third party PCMCIA Compact Flash or CardBus wireless radio card is required for the printer to qualify with the WLAN After the wireless option board is installed in the printer the wireless radio card inserts into a slot on this board A wireless radio card is NOT provided with the ZebraNet Wireless Print Server or the ZebraNet Wireless Plus Print Server Supported Wireless Cards Table 3 lists the wireless radio cards that are supported at the time of this release Some wireless radio cards listed here may not support all ZebraNet wireless print server features See Table 5 on page 16 or check with the card manufacturer to ensure that the card that you wish to use supports the wireless security type used on your WLAN Check the operating conditions such as temperature and humidity
77. te 500 Lincolnshire IL 60069 USA T 1 847 634 6700 Toll free 1 866 230 9494 F 1 847 913 8766 Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire SL8 5XF UK T 44 0 1628 556000 F 44 0 1628 556001 Zebra Technologies Asia Pacific LLC 120 Robinson Road 06 01 Parakou Building Singapore 068913 T 65 6858 0722 F 65 6885 0838 http www zebra com 2010 ZIH Corp 14143L 007
78. tes e Zebra Technologies ZTC 110XiIIIPlus 200dpi ZBR10974062 Wireless PrintServer Home General Setup Printer Name ZBR10974062 Printer Description LANGUAGE ENGLISH DARKNESS Range 0 0 to 30 0 40 PRINT MODE TEAROFF z TEAR OFF Range 120 to 120 pues PRINT SPEED 2IPS LABEL TOP Range 120 to 120 0 LCD ADJUST Range 0 to 19 10 EARLY WARNING MEDIA DISABLED v EARLY WARNING MAINT OFF h Submit Changes Reset Changes Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM o 1 nens Serial Communications Setup 0 0 ZBR1097406 o ations Setup se iral JE File Edit view Favorites Tools Help a Qs O x 2 3 29 Search 5 Favorites 2i S Zebra Technologies ZTC 110XiIIIPlus 200dpi ZBR10974062 Wireless PrintServer Home Serial Communications Setup BAUD 3600 DATA BITS 8BITS y PARITY NONE y HOST HANDSHAKE XON XOFF PROTOCOL NONE y SERIAL COMM RS232 NETWORK ID Range 0 to 999 0 Submit Changes Reset Changes Home HTTP WWW ZEBRA COM Support HTTP SUPPORT ZEBRA COM EL DD Monet 14143L 007 A Wireless User Guide WebView Web Pages 53 View and Modify Printer Settings Table 20 Subscreens View and Modify Printer Settings Screen Continued Network Configuration Menu see Table 21 on page 57 for subscreens p 10 0 2BR1
79. tion Board A special wireless option board must be installed in your printer print engine To determine if you have a wireless option board installed use a printer configuration label refer to the instructions in the User Guide that came with your printer To purchase a wireless option contact your authorized Zebra reseller for more information The wireless option boards are identified by the HARDWARE ID line on the printer configuration label R RAM see eis nates E ONBOARD FLASH NE isses cara FORMAT CONVERT EFTE TT IDLE DISPLAY The part numbers shown on the HARDWARE ID line indicate the wireless print servers as shown in Table 1 Table 1 Zebra Part Numbers for Wireless Print Server Boards Corresponds to the Following 2965 1 Oxx Wireless Plus Print Server 29652 0xx Internal Wireless Plus Print Server 29881 009 Wireless Print Server 29882 001 Wireless Plus Print Server 29883 001 Internal Wireless Plus Print Server 79087 Wireless Print Server 79088 Wireless Print Server 79089 Wireless Print Server 79090 Wireless Print Server Not supported by this manual Refer to the Wireless Print Server User Guide part number 13422L XXX 14143L 007 A Wireless User Guide 5 13 10 Firmware Introduction 13 Printer Requirements and Print Server Features After a wireless option board is installed your printer must be running a supported firmware version Table 2 to access the features in this
80. tory Listing ace nace avn eta tape Ren ed ape Fee Ua tape ee RU tpe ud 61 Alore So tU p PEE 65 Establishing E Mail Alert Messaging 0 cece eee eee 66 Printer Controls rnice avian As 68 Print Server Settings 0 0 llle 70 5 13 10 Wireless User Guide 14143L 007 A 48 WebView Web Pages Web Page Overview Web Page Overview ZebraLink WebView is a browser based application that provides real time configuration control and monitoring capabilities for your printer The web pages display real time information about the printer including printer status error conditions and all printing parameters You can use the printer s web pages to view and modify many of the same parameters that appear on the printer s control panel Through the printer s web pages you can also enter additional WEP encryption keys and change other parameters that are not accessible through the control panel Home Page 14143L 007 A The printer s home page is the first web page that opens This page includes a menu of hyperlinks that allow you to make modifications to the printer print server and network settings Other changeable settings through the home page include Network Status Error and Warning reports Directories of objects stored in Flash memory and RAM devices Objects stored fonts images programs and ZPL II formats To access the printer s home page you need the printer s IP address When the printer is con
81. u with instructions for viewing the current print server settings Wireless User Guide 5 13 10 Contacts About This Document Contacts Technical Support via the Internet is available 24 hours per day 365 days per year Web Site www zebra com E mail Back Technical Library E mail address emb zebra com Subject line Emaillist Self Service Knowledge Base www zebra com knowledgebase Online Case Registration www zebra com techrequest Which Department Do You Need Regional Headquarters The Americas Zebra Technologies Corporation 475 Half Day Road Suite 500 Lincolnshire IL 60069 USA T 1 847 634 6700 Toll free 1 866 230 9494 F 1 847 913 8766 Europe Middle East and Africa Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire SL8 SXF United Kingdom T 44 0 1628 556000 F 44 0 1628 556001 Asia Pacific and India Zebra Technologies Asia Pacific Pte Ltd 120 Robinson Road 3106 01 Parakou Building Singapore 068913 T 65 6858 0722 F 65 6885 0838 Technical Support For questions on the operation of Zebra equipment and software please call your distributor For additional assistance contact us Please have your model and serial numbers available T 41 877 ASK ZEBRA 275 9327 F 1 847 913 2578 Hardware ts1 9 zebra com Software ts3 zebra com Kiosk printers T 1 866 322 5202 E kiosksupportOzebra com T 44
82. unications Setup Continued TCP IP Xi4 R110Xi4 ZM400 ZM600 RZ400 and RZ600 Y http 10 3 15 30 2882834777 TCP IP Settings Microsalt Internet Explorer ZBR2834777 Wireless PrintServer Home TCP IP Settings Setting External Wired Wireless IP ADDRESS fo00 000 600 000 018003015 030 000 000 000 000 PrROTOCOUL at 3 ut y x x SUENET MASK 255 255 255 000 255 255 255 000 255255255 000 DEFAULT GATEWAY 000 000 000 000 910003015001 000 000 000 000 WINS SERVER IP 010 003 001 098 010003001 038 010 003 001 038 TIMEOUT CHECKING VES WES E VES TIMEOUT VALUE TCP IP Other Printers p 0 0 BR1097406 JU g osofi et E Pe x File Edit View Favorites Tools Help ay Qe x A A seach vers ol e Zebra Technologies ZTC 110XiIIIPlus 200dpi ZBR10974062 Wireless PrintServer Home TCP IP Settings ARP INTERVAL BASE RAW PORT CLIENT ID ENABLED CLIENT ID TYPE CLIENT ID PREFIX MACADORESS CLIENT ID SUFFIX 000000000000 000b5 69 39b 884051403840 Setting TP ADDRESS Wired 000 000 000 000 Wireless 010 003 015 030 IPPROTOCOL ALL DHCP SUBNET MASK DEFAULT GATEWAY WINS SERVER IP 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 5 13 10 Wireless User Guide TIMEOUT CHECKING TIMEOUT VALUE YES 300 ARP INTERVAL 0 BASE RAW PORT 9 00 CLIENT ID ENABLED
83. warec M PPM m 12 Firmware nta As 13 Connecting to a Wireless Network llli 14 ACCESS ROME as ten iaa 14 Supported Wireless Radio Cards 000 c cee eee eee eee 15 Supported Security Types 0 0c eee ee tee eee 16 Determining the Active Print Server 02000 cece eee eee eee 19 Viewing IP Addresses and the Active Print Server 0 220 0005 19 Active Device Selection 000 000 eee ee 20 Install a Wireless Radio Card or Compact Flash Wireless Radio Card 22 5 13 10 Wireless User Guide 14143L 007 A 12 Introduction Printer Requirements and Print Server Features Printer Requirements and Print Server Features This section defines the requirements for using the different ZebraNet wireless print servers It also defines features of and limitations to the wireless print servers on different printer models Hardware Part Number PCMCIA and Compact Flash Memory Cards PCMCIA memory or Compact Flash memory cards will not work and are not supported on the Wireless Plus Print Server The Internal Wireless Plus Print Server does not include a slot for these card types Wireless Card Socket Option The ZebraNet wireless print server options replace the Wireless Card Socket Option WCSO in 105SZ printers with a serial number of 6400357 or greater Do not install a wireless option board on a 105SL printer with a serial number that is less than 6400357 Wireless Op
84. wireless radio card in the printer to reassociate to the wireless network Corresponding ZPL Command WR Corresponding SGD Command device reset Wireless User Guide 14143L 007 A 40 Wireless Status and Settings Restore Network Parameters to Defaults Restore Network Parameters to Defaults 14143L 007 A You may need to restore the network parameters to the factory defaults under the following circumstances If you download a different version of firmware to your printer If you need to reset the encryption keys for instances where a key was entered incorrectly or was forgotten After you return the network parameters to the defaults you must reconfigure your printer to use the wireless print server see Configuration on page 26 If you saved the ZPL script generated by the Wireless Setup Wizard simply send this file to the printer and then power cycle the printer If you were using a wireless password you must set it again use the WP ZPL command or the wlan password SGD command You can set the network parameters back to the factory defaults in two ways The Restore Default Network Configuration button on the printer s View and Modify Printer Settings Page see Figure 7 on page 51 The DEFAULT HET option which appears as an option when you exit Setup mode on most printer models Refer to the user guide for your printer for specific instructions on how to modify the control panel parameters Note The LOAD DE
85. www zebra com manuals or on the user CD that came with your printer Through Set Get Do SGD commands Begin with wlan security to set the wireless security type Depending on which security type that you select other SGD commands will be necessary to specify other parameters You can send the commands through any available connection serial parallel USB or wired print server Refer to the Programming Guide for ZPL ZBI Set Get Do Mirror and WML for more information A copy of the manual is available at http www zebra com manuals or on the user CD that came with your printer Note With printers running EPL firmware the only way to configure wireless settings is through SGD commands Wireless User Guide 5 13 10 Wireless Status and Settings 27 View Wireless Status through the Control Panel View Wireless Status through the Control Panel After the wireless print server is configured you may view the wireless status on the printer s control panel Printers with an LCD display text or symbols see LCD Link Status and Wireless Signal Indicators The HC100 printer does not have an LCD so the wireless status is indicated by the control panel lights see HC 00 Wireless Status Indicator Lights on page 28 Note Refer to the user guide for your printer for specific instructions on how to use the control panel LCD Link Status and Wireless Signal Indicators This section applies to printers and print engines other than the HC1
86. y or looking for one that is undefined Use the WX command instead of WE hunetino You enabled WEP and WPA Before enabling a new security type encryption modes at the same time disable any mode used previously Use the WX command instead of WE to ensure that only one security type is enabled at a time I set WEP encryption The command that you sent to the Resend the wlan wep index keys using the printer may have specified the command with the index number for a wlan wep index index number for an encryption defined encryption key Set Get Do command key that is undefined and now my wireless print server does not function WPA mode will not The wireless radio card contains an Flash the latest firmware to the wireless work outdated version of firmware radio card Contact the card manufacturer for details Kerberos mode will not You are using a wireless radio card Switch to a Symbol Technologies work that does not support Kerberos Spectrum24 wireless radio card Kerberos is available only with Symbol Technologies Spectrum24 wireless radio cards The printer will not connect to the WLAN 5 13 10 You are using a wireless radio card that does not support the security type being used on your WLAN Wireless User Guide Switch to a wireless radio card that supports your security type Check Table 5 on page 16 for the security types supported by different wireless radio card

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