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BT Edge 1500 User Guide

1. 4 Press BACK until you return to standby Your BT Edge 1500 is ready for use Automatic date and time setting Providing you have subscribed to your network s Caller Display service the date and time is set automatically for all handsets when you receive your first call The date and time is recorded with each answering machine message you receive If you do not have a Caller Display service you can set the date and time manually Change Time amp Date format You can set the time format to the 12 or 24 hour clock but when changing the clock you must enter using the 24 hour mode i e for 2 30pm enter 14 30 When entering a time before 12 mid day please remember to add a 0 before the time setting i e for 9 30am enter 09 30 You can also change the date format to present the day or the month first see page 26 Multi handsets When setting the time and date on one handset any other handsets registered to the base are also updated automatically If the time or date format is adjusted then only the handset being used will be updated all others will need to be changed independently if required If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Getting to know your phone Handset Up Redial In standby press to open the Redial list page 16 In amenu press to scroll up through the options During a call press to increase the vo
2. If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 52 Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 46 or contact the BT Edge 1500 Helpline on 0808 100 6556 for assistance Additional answers to Frequently Asked Questions are available from www bt com producthelp In the unlikely event of a defect occurring the Helpdesk will issue a Fault Reference Authorisation FRA number and instructions for replacement or repair Please note you will need the FRA number before returning the product This does not affect your statutory rights Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network If you require technical assistance outside of the 12 month guarantee period please call BT s approved technical support agent Helpdesk Solutions on 0870 240 5029 Returning your phone If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place of purchase Where possible pack the product in its original packaging Please remember to include all parts including the line cords power supply units and the original batteries For guarantee purposes proof of purchase is require
3. Enter the new PIN again to confirm and press OK Display shows HEH FIH STORED and returns to the standby screen Call barring Use call barring to restrict selected handsets from dialling a phone number beginning with specific pre fixes for example premium rate numbers beginning 09 or mobile phone numbers beginning 07 You can set four different barring pre fixes each containing up to 4 digits If a restricted number is dialled the call will not be connected and the user hears an error beep If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Multi handsets Call barring needs to be set up on each individual handset 38 Call barring on off 1 Press MEHIJ scroll BA or RJ to ADVANCED SET and press SELECT 2 Scroll R to CALL BARRING press SELECT 3 Enter the system PIN default setting 0000 and press Ok 4 5 6 BARRING MODE is displayed press SELECT Scroll RA or ag to OM or OFF and press SELECT Press BACK to return to the previous menu Set call barring number You can enter up to four numbers to be barred l mn A W N 7 Press MEHU scroll i or R to ADVANCED SET and press SELECT Scroll f to CALL BARRING press SELECT Enter the system PIN default setting 0000 and press OK Scroll to BARRING HUMBER and press SELECT Scroll R or R to the barring number you want and press SELECT Enter the n
4. 5 3 Melody 1 00 00 01 01 10 DD MM YY 24 hr OFF Alarm Melody 1 Alarm volume Confirmation tone Master PIN Call Barring Call Barring number Phonebook memory Redial memory Calls list Conference Speed dial 1 40 2 ON 0000 OFF Empty Not erased Empty Empty OFF 1571 Answering machine default settings Ring delay Outgoing message Answer on off Answer mode HS screening Remote access Base playback volume Base screening volume Incoming message length 5 Pre set OGM 1 ON Answer amp Rec OFF ON 5 5 3 minutes If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp BT Network Services By selecting the BT Services menu you can access a range of useful pre stored numbers and further BT Calling Features Pre stored BT Services numbers PROD HELPLINE dials the BT Edge 1500 Helpdesk for information and help DIVERT ALL diverts all calls to a number DIVERT BUS diverts calls when your line is busy DIVERT HO AHS diverts calls if you do not answer CALL HAITING to activate de activate VOICEMAIL lets you use your network s voicemail service 1571 ET 118584 BT directory enquiries CANCEL CALLBACK lets you cancel an automatic call back request WITHHOLD ID prevents your telephone number being sent when you make calls Enters 141 automatically before the next call on
5. 5 seconds To switch on 1 Press and hold until the handset switches on Make an external call 1 Press G 2 When you hear the dial tone dial the number Preparatory dialling 1 Dial the number first If you make a mistake press CLEAF to delete the last digit 2 Press GG dial End a call 0J 1 Press B Options during a call 1 During a call press GF TIOMS to open the in call menu 2 Scroll and between the two options FHOHEEOOK or START ZHI CALL Open the Phonebook during a call 1 During a call you can check entries in the Phonebook Press OP TIOWS then select PHOHE BODE 2 Scroll RA or FM to the entry you want 3 Press SELECT to see the number 4 Press EACE to return to the previous menu level When you make a call the base LED indicator light on the base flashes Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during and for a few seconds after your call Out of range warning When the handset goes out of range of the base flashes If you are on a call the line will hang up Move back within range The handset will automatically re connect to the base Press and hold CLEAF to delete the whole number and return to standby Press SAVE to add the number to the Phonebook see page 18 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt co
6. standby screen when set If you make a mistake entering the time press FACE to delete the last digit Stop alarm ring When the alarm goes off press OFF or any button on the handset The default setting is Melody 1 The alarm melodies are different to the ringer melodies If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 27 Alarm snooze You can set an alarm snooze time of 5 or 10 minutes or off This means that after the alarm sounds you have the option of pressing snooze so the alarm will then ring at every 5 or 10 minutes until you switch the alarm off 1 Press HEHU scroll Rag to CLOCK amp ALARM and press SELECT 2 Scroll Gg to SHOOZE and press SELECT 3 Scroll RA or GBM to select either SHOOZE OFF SMOOZE OH 5 or SMOOZE OH 16 and press SELECT 28 The default setting is off If Snooze is not set when the alarm rings you will only have the option to switch it off If the handset has been set to Silent mode the alarm will still sound if it has been set If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Caller Display and the calls list If you have subscribed to a Caller Display Service you will be able to see your caller s number on your handset display provided it is not withheld or unavailable prior to answering the call If your caller s name is
7. 1 Press HEHU scroll Rito BASE SETTIMGS and press SELECT 2 FING VOLUME is displayed Press SELECT 3 Scroll RA or Bic the ringer volume you want and press OK Ring melody There are 5 ring melodies to choose from 1 Press HEHU scroll Ra to BASE SETTIMGS and press SELECT 2 Scroll g to RIHG MELODY press SELECT 3 Scroll RA or Baio the ringer melody you want you will hear a sample then press SELECT If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp The default setting is ON The default setting is Level 3 The default setting is Melody 1 25 Clock amp alarm Set date time 1 Press HEHU scroll jg to CLOCK amp ALARM and press SELECT 2 SET DATESTIME is displayed Press SELECT 3 Use the keypad to enter the date and the current time in 24 hour mode then press Ok Set time format Choose the 12 or 24 hour format Default setting is 24 hours 1 Press HEHU scroll jg to CLOCK amp ALARM and press SELECT 2 Scroll gg to SET FORMAT and press SELECT 3 TIME FORMAT is displayed Press SELECT 4 Scroll fam or Bio highlight 12 HRS or 24 HES and press SELECT Date format Choose the date displayed in DD MM or MM DD format Default setting is DD MM 1 Press HEHU scroll to CLOCK amp ALARM and press SELECT 2 Scroll R to SET FORMAT and press SELECT 3 Scroll Rg to DATE FORMAT and press SELECT 4 Scroll RA or Bio
8. Press CLEAR to delete the phone number if required then enter a new number Press OK Press ay or BJ io choose a melody and press SELECT Press BACK to return to the previous menu Edit the assigned ringer melody I 2 Scroll E to SELECT MELODY and press SELECT 3 4 5 Press HEHU FHOHEEOOK is displayed Press SELECT Scroll RA or EB o the entry you want and press SELECT Scroll RA oW to the melody you want A sample is played Press SELECT to confirm Press BACK to return to the previous menu Delete an entry in the phonebook 1 3 Press HAMES Scroll gg to the entry you want and press SELECT Press MEHL and scroll K to DELETE ENTRY and press SELECT then OK to confirm Press BACK to return to standby Delete entire phonebook 1 2 3 Press MEHL PHOHE BOOK is displayed Press SELECT Scroll J to DELETE ALL and press SELECT DELETE ALL is displayed press OK to confirm or BACK to cancel Press EACE to return to the previous menu The assign melody feature will only work if you have subscribed to a Caller Display service If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 19 Copy the phonebook to another BT Edge 1500 handset 1 Press MEHU FHOMEBOOK is displayed press SELECT 2 Scroll gg to COPY PHOMEBOOE and press SELECT 3 Alist of available handsets registered to the base will be displayed Pres
9. SELECT 2 Scroll RJ to CALL WAITING Press SELECT 3 Scroll RA or FM to choose either ACTIVATE or DE ACTIVATE press SELECT This will send an update to the network 4 Press to return to standby Voice mail Dials 1571 so you can play and manage messages left on your BT Answer 1571 voicemail service To dial your voicemail 1 Press and hold the FB button This will automatically dial your 1571 voicemail To change your voicemail number 1 Press MEHL scroll Ream or Bag to HETHORE SERVICES and press SELECT Scroll Rm to VOICE MAIL Press SELECT Scroll am to ii HUMBER Press SELECT Enter the Voicemail number and press OK nn F amp F W N Press BACK to return to the previous menu level You must subscribe to your network s Caller Display service for Call Waiting to work A fee may be payable You need to subscribe to BT Answer 1571 for this feature to work Press CLEAR to delete any existing number if necessary If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 42 Using additional handsets You can use up to five GAP compatible handsets with your BT Edge 1500 base to extend your phone system without needing to install extension sockets for each new phone If you have purchased a BT Edge 1500 multiple pack any additional handsets come pre registered to the base If you wish to register a GAP compatible handset to your BT E
10. conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2010 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed and produced by The Art amp Design Partnership Ltd BT Edge 1500 05 10 Issue 2 BTE CE
11. ever need to remove the batteries simply slide open the battery compartment cover and insert your finger nail under the end of the batteries to pull them out Setting up for multiple packs If you have purchased a BT Edge 1500 multiple pack you will need to prepare any additional handsets and chargers for use For each additional handset and charger I Insert the power adaptor with the red connector item code 052300 into the underside of the charger Plug the other end into the mains wall power socket and switch on Remove the protective film from the handset screen and activate the batteries by pulling the plastic tab away from the back of the handset Charge the handset for at least 24 hours When the handset is fully charged the m icon will be displayed Any additional handsets supplied as part of a multipack are pre registered to the base so once charged are ready for use The handset number is shown in the display Battery low warning The LA icon flashes in the handset display when you have only a few minutes talk time remaining Recharge the handset before you can use it again You also hear a low battery warning beep if the battery is low and needs recharging During charging the icon will scroll in the display Battery performance In ideal conditions a fully charged battery should give up to 14 hours talk time or 160 hours standby time ona single charge Note that new batteries do not rea
12. may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 51 Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it
13. please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal Guarantee Your BT Edge 1500 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Edge 1500 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is provided The equipment is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights
14. to OUTGOING MSG and press SELECT 3 ANSWER amp RECORT is displayed Press SELECT or scroll to ANSHER OHLY and press SELECT 4 PLA OGM is displayed Press SELECT to play the message through the handset loudspeaker 5 Press BACK to return to the previous menu level Delete your outgoing message 1 Press HEHU Scroll Bam to AHSHWER MACHIME Press SELECT 2 Scroll gg to OUTGOING MSG and press SELECT 3 ANSWER amp RECORD is displayed Press SELECT or scroll to AHSWER ONLY and press SELECT 4 Scroll Baio DELETE and press SELECT Then confirm by pressing IK to delete your personal outgoing message 5 Press BACK to return to the previous menu level Message playback If a message is new Press FLAY from the standby screen Or 1 Press MEHL scroll RA to AWSHER MACHIHE Press SELECT 2 FLA is displayed Press SELECT to play your messages During playback press OF TIONS to select REFEAT press SELECT to repeat the current message PREVIOUS press SELECT to play the previous message HET press SELECT to skip to the next message DELETE press SELECT to delete the current message STOP press SELECT to stop playback 3 Press BACK to return to the previous menu level 34 You can delete your own recorded OGM This will automatically reinstate the pre recorded message You cannot delete the pre recorded message If you experience any problems please call the Helpline on Freephone 0808 10
15. 0 6556 or visit www bt com producthelp Delete all messages 1 Press HEHU scroll RM to AMSHER MACHIHE Press SELECT 2 Scroll RA or EA to DELETE ALL and press SELECT DELETE ALL will be displayed press OK 3 Press BACK to return to the previous menu level Record a memo 1 Press MENU scroll to AMSHER MACHINE Press SELECT 2 Scroll RJ to RECORD MEMO and press SELECT 3 Speak your message after the beep Hold the handset in front of your mouth by approximately 30 40cm when recording your memo Press STOF to stop recording 4 Press EACE to return to the previous menu level Answer settings Ring delay Ring delay sets the number of times your BT Edge 1500 will ring before the answer machine picks up your call and starts playing the outgoing message You can change the Answer Delay setting to between 2 9 rings or Time Saver 1 Press MEHL scroll A o AHSHER MACHIHE Press SELECT 2 Scroll gg to ANS SETTIHGS and press SELECT 3 FING DELAY is displayed Press SELECT 4 Scroll RA or Bio the ring delay setting you want 2 9 rings or Time Saver and press SELECT 5 Press BACK to return to the previous menu level Switch call screening at the handset on off When screening is switched on you can hear your caller leaving a message from your handset and choose to interrupt and speak to the caller if desired The default setting is Off 1 Press MEHL scroll RM to AMSHER MACHIHE Press SELECT 2 Scroll EK to AN
16. 100 6556 e Do not open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline on 0808 100 6556 for all repairs e Ifthe keylock is switched on it is NOT possible to make calls except to the emergency numbers 999 112 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 50 Radio signals transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The handset
17. 25 During a handsfree call press R or to change the volume Auto answer is set to ON as the default see page 25 If you lift the handset to answer and then press the button the loudspeaker will be activated If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Switch to handsfree during a call 1 During a call press Gi put the call on the loudspeaker To switch handsfree off and return the call to the earpiece press again Redial Up to the last 20 telephone numbers called are saved in the redial list You can then select any of the numbers to redial delete or copy to the phonebook Redial the last number called 1 Press Pathe last number you called is displayed 2 Press lt dial Redial a number from the redial list 1 Press the last number you called is displayed 2 Press or R to scroll to the number you want 3 Press lt dial Save a number from the redial list to the phonebook 1 Press fj then scroll to the number you want 2 Press SELECT to select the number then press MEHL to enter the sub menu SAVE NUMBER is highlighted 3 Press SELECT Use the keypad to enter the name and press Ok If you make a mistake press CLEAR 4 The number is displayed Press OK 5 Press R or BJ io choose the melody you want to ring when this number calls you and press SELECT to save the entry 6 Press BACK to return to the previous menu lev
18. ECT 3 Scroll Rg to ICM LEMGTH Press SELECT 4 Scroll R or RJ to choose either MINS or 3 MINS Press SELECT 5 Press BACK to return to the previous menu level Remote access When switched on you can call in from another phone to listen to your messages and operate your answering machine Remote access on off You can switch remote access on or off When on you can remotely operate your answering machine from any other Touchtone phone Default setting is On 1 Press MEHU scroll RM to ANSWER MACHINE Press SELECT 2 Scroll ag to ANS SETTINGS and press SELECT 3 Scroll Rg to REMOTE ACCESS Press SELECT 4 Scroll RA or HJ to ACTIVATE or DEACTIVATE Press SELECT 5 Press EACE to return to the previous menu level If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 36 Operating your answering machine remotely 1 Dial your phone number When you hear your outgoing message press You will hear Please enter your security code 2 Enter your 4 digit Remote Access PIN default 0000 see page 38 for information about PIN If you have new messages these will be played Otherwise you will hear You have no new messages followed by the main menu You can now use the keypad to operate your answering machine Follow the announcements and instructions you hear Yas Play all messages Bid Play new messages Skip back duri
19. NG MSG and press SELECT 3 AHSHER amp RECORD is displayed Press SELECT or scroll to ANSHER ONLY and press SELECT 4 Scroll Rg to RECORD OGM and press SELECT 5 Speak your announcement after the long beep Hold the handset in front of your mouth by approximately 30 40cm when recording your message Press STOF to stop recording Your new message will be played back Answer and Record The pre set Answer and Record outgoing message that allows your caller to leave a message is Hello your call cannot be taken at the moment so please leave your message after the tone Your Answer and Record outgoing message will replace the pre recorded message To reinstate the pre recorded messages delete your own recorded outgoing message see page 34 Delete your outgoing message Answer Only The pre set Answer Only outgoing message where callers hear an announcement but cannot leave a message is Hello your call cannot be taken at the moment and you cannot leave a message so please call later When recording your Answer Only message remember to advise your caller that they will not be able to leave a message Your own Answer Only message will replace the pre recorded message If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 33 Play the outgoing message 1 Press MEHU Scroll RA to ANSWER MACHINE Press SELECT 2 Scroll gg
20. Press RA or E o select the entry you want to edit and press SELECT 18 Entering names Use the keypad letters to enter names e g to store Tom Press fey once to enter T Press 0 three times to enter o Press 6 once to enter m Writing tips Press LEAF to delete the last character or digit Press RA or to move backwards or forwards through character digits Press and hold E 3a to switch between upper lower or sentence case The lal jl in the bottom of the screen will change accordingly to indicate what case you are using Press to insert a space Use i and or QR for other punctuation characters You must enter a name to go with a number or the entry will not be stored To enter a pause ina phonebook number When storing a number press and hold and a P will be displayed For more information on pauses see page 53 Phonebook full When the phonebook is full the display shows MEMNOF FULL when you try to add a new entry You must delete entries before you can add new ones To search alphabetically Press the relevant keypad button e g for the entries beginning with T press sj once then scroll R or through the entries Use the or buttons to move the cursor if required If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 6 7 Press CLEAR to delete the name if required and enter the new name Press ik
21. S SETTINGS and press SELECT 35 You can record a memo message on the answering machine for other users to hear when they listen to messages Ring delay and 1571 The default ring delay setting is 5 rings For compatibility with BT 1571 or another voicemail service it is advisable to keep to the default setting or lower Time saver When you ring in to access your messages remotely if your answering machine is set to time saver and you have new messages it will answer after 2 rings if you do not have any new messages it will answer after 6 rings This means you can hang up knowing you have no new messages saving you time and the cost of the call If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 3 Scroll E to HS SCREENWING Press SELECT 4 Scroll AQ or RB to choose GH or OFF Press SELECT 5 Press BACK to return to the previous menu level Call screening at the handset If handset call screening has been turned on you will be able to listen to the caller recording their message via the handset by pressing SCREEH If you want to speak to the caller press as they are leaving their message Adjust the incoming message length The incoming message length ICM is set at the default of 3 minutes You can change this to 2 minutes if you want to 1 Press HEHU scroll aa to SAMSHER MACHINE Press SELECT 2 Scroll EK to ANS SETTIHGS and press SEL
22. SELECT 4 Scroll Fam or Bio display OM or OFF and press SELECT Display contrast 1 Press HEHU Scroll gto HANDSET SETTINGS and press SELECT 2 Scroll Rg to LCD CONTRAST press SELECT 3 Scroll Fam or Bio display LEVEL 1 2 or and press SELECT Wallpaper You can change the display wallpaper There are 3 wallpapers to choose from 1 Press HEHU scroll Sa to HAMDSET SETTIHGS and press SELECT 2 Scroll J to WALLPAPER press SELECT 3 Scroll Rem or RJ to select the wallpaper you want and press SELECT 23 The default setting is ON The default setting is ON Adjust the display contrast to suit different lighting conditions There are 3 levels The default setting is level 2 The default setting is Wallpaper 1 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Backlight time Adjust the amount of time before the handset backlight switches off to save battery power when in idle Choose from 20 40 or 60 seconds 1 Press HEHU scroll RM to HAMDSET SETTIHGS and press SELECT 2 Scroll R to BACKLIGHT TIME press SELECT 3 Scroll BA or R to display 24 SECONDS 46 SECONDS or 66 SECOMDS and press SELECT Dim mode If dim mode is set to on when the handset backlight switches off the time will appear on the handset display Please note the time will not appear if there are new calls or messages To conserve battery power you can turn th
23. The BT Edge 1500 has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset Any obstruction between the base and handset will reduce the range significantly With the base indoors and handset either indoors or outdoors the range will normally be up to 50 metres Thick stone walls can severely affect the range Signal strength The F icon on your handset indicates when you are in range If moving out of range of the base the range indicator will flash If you go out of range any call you are on will be lost IMPORTANT The base station must be plugged into the mains power socket at all times Do not connect the telephone line until the handset is fully charged Only use the power and telephone cables supplied with the product If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 2 Remove the protective film from the handset screen and activate the batteries by pulling the plastic tab away from the back of the handset qe siy aaoway pany Apeasye Qa 3 N ra 7S 2B Sa oo oo ag oe ae amp 8B p s u yeq ajqeabieyroy amp Nd amp s _ Place the handset on the base to charge for at least 24 hours When the handset is fully charged the m t icon will be displayed After 24 hours plug the telephone line cord into the telephone wall socket Note if you
24. User Guide This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites that are referenced Simply hover the cursor over the page number or website reference and click when the 4hicon changes to the ky icon eet d fj y PAUL MOBILE 15 DEC MENU 15 01 NAMES This User Guide provides you with all the information you need to get the most from your phone Before you make your first call you will need to set up your phone Follow the simple instructions in Getting Started on the next few pages Need help If you have any problems setting up or using your BT Edge 1500 please call our free Helpline on 0808 100 6556 Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase Alternatively you may find the answer in the Help section at the back of this guide Additional answers to Frequently Asked Questions are also available from www bt com producthelp IMPORTANT Only use the telephone line cord supplied Please note that this equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services Calls made from within the UK mainland network are free Mobile and International call costs may vary Got everything e BT Edge 1500 handset e BT Edge 1500 base e 2xNiMH 750mAh recharg
25. ages a missing handset replay the current Skip Delete and record During playback page 17 Alsoused message twice to Skip forwardto Press to delete answer only stops message during registration play the previous the next message messages during andon or off playback page 43 message during playback playback J SCA C e DEEH Messages BT Edge Base LED indicator Vol Vol Green LED on Answer amp Record set to on Decrease Increase base speaker volume Amber LED on Answer Only set to on LED off Answer machine set to off Flashing New answer machine message s received or when you are on a call Flashing fast Answer machine full If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Navigating the menus Your BT Edge 1500 has an easy to use menu system Each menu has a list of options which you can see on the menu map on the following page When the handset is switched on and in standby 1 Press MEHL to open the main menu 2 Press R amp A or Bio scroll through the available options 3 Press SELECT to select a menu option or EACE to return to the previous screen 4 To exit a menu and return to standby press B Main menus amp icons Phonebook EE Handset settings Gz Base settings my Clock and Alarm Advanced Set Li Network Services BT Answer Machine 12 Option buttons Press to select the option displayed on scre
26. aning the charging contacts e Check that the mains power is correctly connected You hear the busy tone when you press e Make sure the handset is in range of the base e Another handset registered to your BT Edge 1500 base may be on the line or interacting with the base Answering machine does not record any messages e The memory may be full Play and delete old messages see pages 32 and 34 e Your BT Edge may be set to Answer only mode which means callers cannot leave a message See page 33 to switch to Answer and Record mode Answering machine messages have the wrong date and time e Have you set the date and time See page 26 Cannot access your messages from another phone e Have you changed the remote access security PIN code See page 38 Always keep a note of the new PIN code in a safe place e Has Remote access been switched off To switch Remote access on see page 36 No Caller Display number name displayed e Have you subscribed to a Caller Display service from your network provider see page 29 e The caller may have withheld their number e An exact name number match was not found in your phonebook Check that you have stored the full STD dialling code If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 48 Cannot register a handset to a base e You can register a total of 5 handsets to your BT Edge 1500 base Check that you have not exceeded th
27. ch full capacity until they have been in normal use for several days To keep the battery in the best condition leave the handset off the base for a few hours at a time Running the battery right down at least once a week will help it last as long as possible The charge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced New batteries are available from the BT Edge 1500 Helpline on 0808 100 6556 After charging your handset for the first time subsequent charging time is about 6 8 hours a day Batteries and handset may become warm during charging This is normal Using your BT Edge 1500 ona Broadband line If this product is to be used ona broadband line then you must ensure that it is connected via an ADSL microfilter Using this product on a Broadband line without an ADSL microfilter may cause problems with this product and your Broadband service Additional BT ADSL microfilters can be purchased from www shop bt com If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Set date and time manually 1 Press MEHU scroll jg to CLOCK ALARM and press SELECT 2 SET DATETIME is highlighted Press SELECT The current date and time setting is displayed 3 Use the keypad to enter the correct time using the 24 hour mode and date Press E to confirm
28. d there is a call to the handset or an answering machine message is played Memory 1 is set as 1571 This is your network operated answering service Contact your network provider for details Anew entry will overwrite an existing entry If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Dial a Speed dial number 1 Once you have stored a number press and hold the 1 9 button you want The number stored is displayed and dialled Delete a Speed dial number 1 Press HEHU PHOMEBOOK is displayed Press SELECT 2 Scroll E to SFEED DIAL and press SELECT 3 Scroll RA or Bic the button memory you want to delete and press SELECT 4 Press MEHU Scroll J to DELETE press SELECT and the number is deleted You can scroll ay or Bio the Phonebook list to assign another entry if required or press BACK to return to standby If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 21 Handset and base settings Handset settings Ring volume There are five volume levels plus Off 1 Press HEHMU scroll Ri to HAMDSET SETTIHGS and press SELECT 2 Scroll Rg to HANDSET TOHES and press SELECT 3 FING VOLUME is displayed press SELECT 4 Scroll RA or Bio the ringer volume setting you want and press CE Handset ringer off on Press and hold the button in standby to quickly turn the handset ringer on o
29. d enough you can hear a caller leaving a message If you want to interrupt and speak to the caller press on the handset Each message is played back with the day and time of the call announced If the base speaker is set to 0 call screening is switched off If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 32 Using the answering machine from the handset Set answer mode and switch on off You can set your answering machine on or off from the handset When switching on select Answer amp record or Answer only mode See below for further information on answer mode and outgoing messages 1 Press EHIJ scroll A o AHSHERE MACHIHE Press SELECT 2 Scroll Rg to ANSWER MODE and press SELECT 3 Scroll Fea or Bam to ANSHER amp RECORD press SELECT to switch on and allow callers to leave a message ANSHER OHL press SELECT to switch on and enable callers to hear an outgoing message only ANSHER OFF press SELECT to switch answering machine off 4 Press BACK to return to the previous menu level Outgoing messages The outgoing message is the message a caller first hears when the answering machine picks up their call There are 2 pre recorded outgoing messages to choose from see note right or you can record your own Record your own outgoing message 1 Press MEHL Scroll A o ANSWER MACHIHE Press SELECT 2 Scroll to OUTGOI
30. d so please keep your receipt Technical information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT Edge 1500 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register should have a REN of 0 R amp ITE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 53 Declaration of Conformance Hereby CCT declares that this BT Edge 1500 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC If you would like a copy of the Declaration of Conformance please visit www bt com producthelp Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone and pulse dialling and timed break recall If in doubt p
31. dge 1500 base please follow the instructions that come with the new handset Handset registration If your BT Edge handset is not already registered to any other base the screen will show HOT REGISTERED PRESS MEHUS TO REGISTER Just follow the instructions on the handset screen to register the handset If your BT Edge handset is already registered to another base follow the instructions below Registration At the base 1 Press and hold EJ approximately 5 seconds until you hear a long beep You now have 2 minutes to register the handset For an Edge handset 1 Press HEHU scroll RAM or Ram to ADYAHCED SET and press SELECT 2 Scroll gg to REGISTRATION press SELECT 3 Scroll to a base number press SELECT Enter the system PIN default setting 0000 and press OK The handset will search for the base and then display REGISTERING When registration is complete you hear a long confirmation beep and the handset will be allocated the next available handset number The handset is automatically assigned the next available handset number If registration is not successful first time please repeat the process again in case the base registration period ran out of time If there are already 5 handsets registered to the base the registration will fail The display shows TOO MAK Y HAHDSETS Even if a handset is out of range or turned off it will still have a registration slot allocated to it You must de register ano
32. e dim mode off and the screen will then switch off and go completely blank instead of displaying the time When any button is pressed on the handset the display will switch back on 1 Press HEHU scroll Ri to HANDSET SETTIHGS and press SELECT 2 Scroll J to DIM MODE press SELECT 3 Scroll Beem or Bio display OM or OFF and press SELECT Auto hang up With Auto hang up switched on you can end a call by placing the handset on the base or charger If you switch this off you must always press Bo hang up 1 Press MEHL scroll ER to HAHDSET SETTIHMGS and press SELECT 2 Scroll R to AUTO HAHG UF press SELECT 3 Scroll or RW o display OM or OFF and press SELECT 24 The default setting is 60 seconds The default setting is ON The default setting is ON If you have auto hang up set to off you can place the handset in the charger and have a handsfree call if the battery charge is low If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Auto answer With Auto answer switched on you can answer a call by lifting the handset off the base or charger If you switch this off you must always press Gi answer a call 1 Press HEHU scroll RM to HANDSET SETTIHGS and press SELECT 2 Scroll gg to AUTO AHSHER press SELECT 3 Scroll Beem or Bio display OM or OFF and press SELECT Base settings Ring volume There are five volume levels plus Off
33. e limit e Check that you have entered the correct PIN number default PIN 0000 e Check that you are at least one metre away from other electrical equipment to avoid interference when registering Base unit does not ring but the lights are on e Have you connected the telephone line correctly Only use the line cord supplied otherwise your phone may not work e ls the base ringer set to off e You may have a faulty line or socket Try using another socket or line Call BT on 151 if you still experience problems Buzzing noise on my phone or on other electrical equipment nearby e Sometimes your BT Edge 1500 can interfere with other electrical equipment if it is placed too close It is recommended that you place your BT Edge 1500 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you are still experiencing difficulties please call the BT Edge 1500 Helpline on 0808 100 6556 General sales enquiries e BT Residential lines call 150 BT Business lines call 152 e For non BT line customers call 0800 800 150 residential or 0800 800 152 business Billing enquiries e Refer to the telephone number shown on your telephone bill If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 49 General information IMPORTANT This equipment is not designed for making emergency telephone call
34. eable batteries already fitted e Battery compartment cover e Mains power adaptor item code 052299 e Telephone line cord pre installed If you have purchased a BT Edge 1500 multiple pack you will also have the following items for each handset e BT Edge 1500 additional handset e BT Edge 1500 charger e 2xNiMH 750mAh rechargeable batteries already fitted e Battery compartment cover e Small mains power adaptor item code 052300 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp In this guide Getting started Location Setting up Setting up for multiple packs Set date and time manually Getting to know your phone Handset Handset display display icons Base Navigating the menus Menu map Using the phone Switch handset on or off Make an external call Preparatory dialling End a call Options during a call Open the phonebook during a call Receiving a call Earpiece handsfree volume Mute Secrecy Handsfree Make a handsfree call Answer a call handsfree Switch to handsfree during a call Redial the last number called If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp o N QA OD 10 Ti 12 13 14 14 14 14 14 14 15 15 15 15 15 15 16 16 Redial a number from the redial list Save a number from the redial list to the phonebook Dele
35. el For tips on entering names and text see page 18 The assign melody feature will only work if you have subscribed to a Caller Display service If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Delete a redial number 1 Press A 2 Scroll RA or R to the number you want 3 Press SELECT then when the entry is selected press MENU and scroll J to DELETE and press SELECT then press Ok 4 Press BACK to return to standby Delete entire redial list 1 Press A 2 Press SELECT on any entry then press MEH and scroll to DELETE ALL and press SELECT DELETE ALL is displayed 3 Press CE to confirm or EACE to cancel 4 Press BACK to exit and return to standby Keypad lock To lock the keypad 1 Press and hold until the display shows EEVPAD LOCKED To unlock the keypad 1 Press and hold ED to unlock the keypad Find handset Paging You can ring a handset to help locate it 1 Press on the base All handsets registered to the base will ring The display shows FAISING and the Int icon flashes 2 Press on the base again to stop the ringing or press any button on any handset WARNING If the keypad is locked you will be able to dial the emergency numbers 999 and 112 When the keypad is locked you can still answer incoming calls and operate the handset as normal When the call is ended the keypad lock comes on again Paging cal
36. en Options If no button is pressed for 30 seconds the handset returns to standby automatically If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Menu map PHONEBOOK an HANDSET SETTINGS 2 BASE SETTINGS g CLOCK ALARM ADVANCED SET Zo NETWORK SERVICES BT ANSWER MACHINE ee 13 ADD ENTRY NEW ENTRY LIST EDIT ENTRY SELECT MELODY DELETE ENTRY DELETE ALL SPEED DIAL COPY PHONEBOOK HANDSET NAME HANDSET TONES RING VOLUME RING MELODY KEY BEEP CONFIRM TONE LCD CONTRAST WALLPAPER BACKLIGHT TIME DIM MODE AUTO HANG UP AUTO ANSWER SELECT BASE RING VOLUME RING MELODY SET DATE TIME SET FORMAT ALARM ALARM TONE ALARM VOLUME SNOOZE CONFERENCE CALL BARRING CHANGE PIN REGISTRATION DE REGISTER RESET PROD HELPLINE DIVERT ALL DIVERT BUSY DIVERT NO ANS CALL WAITING VOICE MAIL BT 118500 CANCEL CALLBACK WITHHOLD ID PLAY DELETE ALL OUTGOING MSG ANSWER amp RECORD ANSWER ONLY RECORD MEMO ANSWER MODE ANSWER amp RECORD ANSWER ONLY ANSWER OFF ANS SETTINGS RING DELAY REMOTE ACCESS HS SCREENING ICM LENGTH If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Using the phone Switch handset on or off To switch off 1 Press and hold until the handset switches off after about
37. er can continue the call Put a caller on hold and make an internal call 1 During a call with an external caller press Qi Your caller is put on hold and all available handsets displayed 2 Select the handset number you want to call 3 Press Gd io switch between your internal and external callers 4 Press Bo hang up Your caller and the other handset user can continue the call Transfer a call 1 During a call with an external caller press a Your caller is put on hold and all available handsets displayed 2 Select the handset number you want to call 3 When the other handset answers you can announce the caller 4 Press Bo transfer the call 45 A maximium of two internal handsets can be on the conference call at any one time If there is only one other handset registered this handset will be called automatically If there is only one other handset registered this handset will be called automatically If there is only one other handset registered this handset will be called automatically If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 46 Help Phone does not work e Have you activated the batteries correctly See page 7 e Check that the mains power is correctly connected No dial tone e sthe telephone cord of the base plugged into the phone socket e Check that the mains power is correctly connected e Only use the te
38. er including the dialling code in the phonebook When a new call is received in the Calls list the flashing icon is displayed If the number is unavailable Unavailable is displayed If the number has been withheld by the caller Withheld is displayed If the call is from a payphone Payphone is displayed If number is a voicemail call Voicemail is displayed If you do not have a Caller Display service an external call is displayed as External call If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Save a number to the phonebook 1 Press g The Calls list screen is displayed 2 Scroll E o the entry you want press SELECT to open the entry 3 Press MEMU SAVE HUMBER is highlighted Press SELECT 4 ENTER HAME is displayed Use the keypad to enter a name then press OK 5 The number is displayed You can edit the number if required then press OE 6 Select a ringtone melody and press SELECT to save the entry Delete an entry in the Calls list 1 Press J The Calls list is displayed 2 Scroll E o the entry you want press SELECT to open the entry 3 Press MEHU Scroll J to DELETE and press SELECT DELETE is displayed press OK to confirm The screen then returns to the Calls list again without the deleted entry 4 Press EACE to return to the previous menu level Delete entire Calls list 1 Press jm The Calls list screen is disp
39. erence call Conference on off When Conference is switched On a second handset can join a call between the first handset and an external caller by pressing L The default setting is off 1 To change the conference call setting press MEHU scroll or am to ADVANCED SET and press SELECT Internal calls are only possible when more than one handset is registered to the base If there is only one other handset registered this handset will be called automatically The conference setting cannot be changed while a call is in progress If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 44 2 CONFERENCE is displayed press SELECT 3 Scroll or J to OW or OFF and press SELECT 4 Press EACE to return to the previous menu level Join a conference call 1 When the conference setting is switched On and a call is taking place between one handset and an external caller press on another handset to join the call 2 Press Bo hang up To invite another handset to start a conference call 1 During a call with an external caller press Qi Your caller is put on hold and all available handsets are displayed 2 Select the handset number you want to call 3 When the other handset answers press the COMF option button to initiate a 3 way conference call COMFEREHCE will then be displayed on both handsets 4 Press Bo hang up Your caller and the other handset us
40. highlight DEMM or MMDD and press OK 26 If you make a mistake press BACK to delete Multi handsets When setting the time and date on one handset any other handsets registered to the base are also updated automatically If the time or date format is adjusted then only the handset being used will be updated all others will need to be changed independently if required If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Set alarm You can set your alarm to ring once or at the same time every day If you want to stop the alarm setting select Off 1 Press MEHU scroll j to CLOCK amp ALARM and press SELECT 2 Scroll R to ALARM and press SELECT 3 Scroll RA or EA to OFF OH OHCE or OH DAILY and press SELECT If you select OH OMCE or OM DAIL use the keypad to enter the alarm time using the 24 hour clock format e g for 7 30am enter 07 30 Press OK Alarm tone Choose from 3 different alarm ringtones 1 Press MEHL scroll Rg to CLOCK amp ALARM and press SELECT Scroll R to ALARM TOHE and press SELECT Scroll R or FB to display MELODY 1 2 or 3 and press SELECT Alarm volume Choose from LOW MEDIUM or HIGH 1 Press MEHL scroll R to CLOCK amp ALARM and press SELECT Scroll K to ALARM VOLUME and press SELECT Scroll Rem or Bio display the 3 appropriate settings and press CE The alarm icon will show on the
41. l call 45 Transfer a call Help General information Replacing the handset batteries Safety information Cleaning Environmental Product disposal instructions Guarantee Technical information R amp TTE Declaration of Conformance Connecting to a switchboard Inserting a pause Recall User Guide formats 45 46 49 49 50 50 5I 51 52 52 33 33 53 53 53 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Getting started Location Place your BT Edge 1500 within 2 metres of the mains power socket and telephone socket so that the cables will reach Make sure it is at least 1 metre away from other electrical appliances to avoid interference Your BT Edge 1500 works by sending radio signals between the handset and base The strength of the signal depends on where you site the base Putting it as high as possible ensures the best signal Setting up DCIN 6V oo Retaining clip 1 Plug the mains power adaptor item code 052299 into the socket marked on the back of the base and secure the cable behind the retaining clip Plug the other end into the mains power wall socket and switch the power on The base emits a beep and the indicator lights up The answering machine is switched on and will default to Answer and record mode WARNING Do not place your BT Edge 1500 in the bathroom or other humid areas Handset range
42. layed 2 Press SELECT to open any entry press MEHL 3 Scroll BJ io DELETE ALL and press SELECT 4 DELETE ALL is displayed Press OK to confirm or BACK to cancel 5 Press BACK at any time to return to the previous menu level If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 30 Answering machine Your BT Edge 1500 can digitally record up to 27 minutes of messages or up to 59 messages Each individual incoming message can be up to 3 minutes long You can operate your answering machine from e the handset e the base e remotely from any other Touchtone telephone see page 36 Your BT Edge 1500 comes with two pre recorded outgoing messages Answer and Record or Answer Only alternatively you can record your own version of each Using the answering machine at the base Set the answer mode 1 Press Bo toggle between the 3 settings Answer and record Answer only or Answer off The setting is announced Base LED indicator LED light indication LED status Green LED ON Answer amp Record set to ON Amber LED ON Answer only set to ON Flashing New answer machine message s received or when you are on a call Answer machine message memory full Fast flashing LED Off Answer machine set to OFF 31 You will need to set the day date and time if you have not already done so so that you will know when each
43. lease consult your service provider Inserting a pause With some switchboards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialing sequence Press and hold BQ to insert a pause P before entering the telephone number You may also need to enter a pause when storing international numbers or charge card numbers Recall You may need to use the recall function if you are connected to a switchboard PBX Private Branch Exchange contact your PBX supplier for further information The recall function is set to timed break recall and is also used for BT Calling Features User Guide formats This document is also available in other formats such as Large print Braille and Audio CD If you would like a copy please call 0808 100 6556 BT amp British Gas J Working together supporting energy saving products BT amp British Gas have joined forces to help our customers find new ways to save energy around the home so we can all do our bit for the environment amp save money too BT is a sustainability leader To find out how we re making our products greener visit A bt com betterworld products Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard
44. lephone cord supplied with the phone Cannot dial out or receive calls e Check that the mains power is correctly connected e The batteries may need recharging e Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again You have a dial tone but the phone will not dial out e If you are connected to a switchboard check whether you need to dial an access code Handset does not ring e The ringer volume may be switched off see page 22 e Check that the mains power is correctly connected e Make sure the handset is registered to the base see page 43 No display e The batteries may be flat dead or incorrectly inserted e Recharge or replace the batteries Caution there is a risk of explosion if the batteries are replaced by an incorrect type Only use rechargeable NIMH 750mAh batteries as per the type supplied Dispose of batteries according to the instructions If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 47 F icon flashes e Is the handset registered correctly to the base see page 43 e Check that the mains power is correctly connected e Check that the handset is within range of the base e The batteries are low place the handset on the base charger to recharge I icon not scrolling e Try cle
45. ls only ring the handsets they cannot be answered as a voice call Press SILEHT to stop a particular handset ringing Other handsets will still ring if you have multiple handsets so this could help you find them If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 17 Phonebook You can store up to 200 names and numbers in the phonebook Names can be up to 14 characters long and numbers up to 24 digits Store a name and number in the phonebook 1 Press HEHU PHOMEBOOE is displayed press SELECT HEH ENTRY is displayed press SELECT 2 Enter the name and press OK 3 Enter the number and press OK 4 Scroll RA or EB o select the ringer melody you want to assign to the entry Press SELECT This assign melody feature will only work if you ve subscribed to a Caller Display service 5 Press BACK to return to the previous menu level View an entry in the phonebook 1 In standby press HAMES The entries are listed in alphabetical order 2 Scroll RA or E to the entry you want 3 Press SELECT to see the number 4 Press EACE to return to the phonebook list Dial an entry in the phonebook 1 Press HAMES scroll RA or FM to the entry you want or search alphabetically 2 Press Gg The number is dialled Edit a name and number in the phonebook 1 Press HEHU PHOMEBOOK is displayed Press SELECT 2 Scroll E to EDIT ENTRY and press SELECT 3
46. lume Option button left In standby press to open the main menu Select options displayed on screen During a call press to open the phonebook page 14 Talk Handsfree In standby mode press to make Option button right In standby press to open the Phonebook page 18 Moves back up a menu During a call press to switch Mute on or off page 15 Down Calls In standby press to open and scroll through the Calls list page 29 In a menu press to scroll through the options During a call press to decrease the volume End call Off or On Press to end a call page 14 In standby press and hold to switch the handset off on page 14 and receive calls page 14 Press again to switch between handset and handsfree mode page 15 16 Ringer In menu mode press to return N NI 27 B to standby Se A Press and hold to switch the Lock Pause Upper and Lower case handset ringer on or off Press and hold to lock unlock the keypad page 17 When storing a number press and hold to enter a Pause page 18 When entering text press and hold to switch between upper and lower case letters For use with switchboard PBX and BT Calling Features gt S gt JM 4 Ou J SSE Zy SS O 0 lt Int In standby press to call another handset During a call press to puta caller on hold and to make an internal call
47. ly Open the BT Services menu 1 Press MEHU scroll SM or RE to HETHORE SERVICES and press SELECT 2 Scroll R or FM to choose the option you want and press SELECT 41 IMPORTANT To use BT Services and BT Calling Features you must first subscribe if required to the relevant service from your network provider A fee may be payable For more details on BT s Calling Features call BT free on 0800 800 150 If you are not connected to the BT network some of these services may not be available Please contact your network provider Call Diversion services may allow other divert options Check with your network provider for details For further information see the BT Calling Features user guide supplied when you subscribe to the services of your choice If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Call Waiting 1 During a call you hear a soft beep in the earpiece and the display shows the number of the caller or the name if it matches an entry in your phonebook 2 Press to put your current caller on hold and speak to the new caller 3 Press again to switch between both callers 4 Press Bo finish the current call When you hang up on one caller the phone will ring and when you answer you will be reconnected to the other caller Activate de activate call waiting 1 Press HEHU scroll RM or Bag to HETHORE SERVICES and press
48. m producthelp 14 Receiving a call When the phone rings the display shows the caller s number if available or the caller s name if it matches an entry in the phonebook If you do not have a Caller Display service the screen shows EXTERNAL CALL 1 Press GG answer the call Or lift the handset off the base or charger Earpiece Handsfree volume During a call you can adjust the volume of the earpiece or handset loudspeaker There are 5 levels 1 Press Wj or GJ to increase or decrease the volume Mute Secrecy During a call you can talk to someone nearby without your caller hearing 1 Press MUTE Your caller cannot hear you MUTE OH is shown on the handset screen 2 Press UMMLTE to return to your caller Handsfree Handsfree lets you talk to your caller without holding the handset to your ear It also enables other people in the room to listen to your conversation over the loudspeaker Make a handsfree call 1 Dial the number then press CG vice You hear your call over the handset loudspeaker Press again to switch the call between the loudspeaker and the earpiece Answer a call handsfree 1 Press twice The call is transferred to the handset loudspeaker 15 Auto answer As long as you have auto answer set to ON you can answer a call by lifting the handset off the base If you have switched auto answer off you will need to press as well Auto answer ON is the default setting See page
49. message was received If you have subscribed to your network s Caller Display service the date and time is set automatically when you receive your first call To set the date and time manually see page 26 Your BT Edge 1500 answering machine has voice prompts to help you use its settings and features If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Recording memory full If the recording memory becomes full while a caller is leaving a message they will hear Thank you for calling and the answering machine will hang up Any new callers will hear the Answer only message If the memory is full you must delete messages before your BT Edge 1500 can begin recording again Message playback 1 Press Ge The number of messages is announced and they are played back During playback press to play the next message once to skip back to the start of the current message or twice to play the previous message o to delete the current message to stop playback Adjust volume 1 Press amp decrease the speaker volume or D io increase the volume The volume level will be shown on the counter display for a few seconds after the button is pressed Delete all old messages New unplayed messages cannot be deleted you must play them first 1 To delete all old messages press and hold g Call screening 1 Providing the base speaker volume is set lou
50. ng messages E Ou CA Delete during messages oX oz Skip forward during messages Stop playback during messages e B 2D vno Press repeatedly to select the answering machine mode AHSHER amp RECORD AHSHER OHL or AHSHERIHG MACHIHE OFF a C Play main menu 37 If you forget to switch on your answering machine before leaving home see Operating your answering machine remotely section opposite If the is not recognised it may be because you have deactivated the remote access feature see page 36 Remote Access on off for details If you enter the incorrect PIN code you will be allowed two further attempts if it is still incorrect you will hear Thank you for calling and your BT Edge 1500 will hang up If you do not press any button for more than 10 seconds your BT Edge 1500 will hang up If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Advanced settings Change PIN The default PIN is 0000 You will need to enter the PIN for setting Call barring during registration and de registration and for answer machine remote access For security reasons you can change the PIN to your own preferred 4 digit code 1 Press MEHL scroll Mj or RJ to ADVANCED SET and press SELECT Scroll g to CHANGE FIH and press SELECT Enter the old PIN and press OK Enter the new PIN and press OE un F amp F W N
51. page 45 be aN If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Handset display Handset name Date 10 ee Co Display icons IE Shows handset battery status d E ao d Scrolls when the handset is charging Flashes when less than 15 minutes talk time is left Flashes when receiving a call On during a call Flashes when you have missed calls in the Calls list On while you are reviewing the Calls list Alarm set Handsfree is in use Handset ringer is switched off Handset number Time On Answering machine is switched on Int m Flashes slowly You have new answering machine messages Flashes quickly Answering machine is full Off Answering machine off On Handset in range of base Flashing Out of range or not registered to base On during an internal call with another handset Flashes when you are being called by another handset The keypad is locked t For this feature to work you must subscribe to your network provider s Caller Display service A fee may be payable If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 11 Base Find Press to ring all Answer on off Play Stop registered handsets 4 Skip Press to toggle Press to play helpful for finding Press once to between answer mess
52. r off Ring melody There are 15 ring melodies to choose from 1 Press HEHU scroll RM to HAMDSET SETTIHGS and press SELECT 2 Scroll gg to HANDSET TOHES and press SELECT 3 Scroll jg to RING MELODY press SELECT 4 Scroll RA or Bic the ringer melody you want you will hear a sample then press SELECT Handset name 1 Press MEHL scroll ag to HAHDESET SETTINGS and press SELECT 2 HANDSET MAME is displayed press SELECT 3 Press CLEAR to delete any existing characters if required and then enter the new name Press GE to confirm If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp The default setting is Level 5 The default setting is Melody 1 The default name is EDGE The maximum length of characters is 12 22 Keypad beep When you press a button on the keypad you hear a beep You can switch this beep on or off 1 Press HEHU scroll RM to HAMDSET SETTIHGS and press SELECT 2 Scroll gg to HANDSET TONES press SELECT 3 Scroll Rg to KEY BEEP press SELECT 4 Scroll or Bio display OM or OFF and press SELECT Confirmation tone When you change a setting add edit a phonebook entry or place the handset in the charger you hear a confirmation tone You can switch this tone on or off 1 Press HEHU scroll a to HAMDSET SETTIHMGS and press SELECT 2 Scroll j to HAHDSET TOMES press SELECT 3 Scroll J to CONFIRM TONE press
53. s Fam or BJ to highlight the handset you want and press SELECT 4 The display will show COPY IMG while the entries are being transferred If an entry matches an existing entry you will be prompted on whether to overwrite it or not by selecting either YES or HO on the receiving handset If you do not select YES or HO the copy process will time out and show TRAHSFER ERROR You can cancel the transfer at any time by selecting CAHCEL Once copying is finished the display will show COMPLETED Press FACE to exit Speed dial You can assign a number from the Phonebook to a 2 9 button and dial that number just by pressing and holding the button Store or change a Speed dial number 1 Press HEHU PHOMEBOOK is displayed Press SELECT 2 Scroll E to SPEED DIAL and press SELECT 3 Scroll R or FM to the 2 9 button you want and press SELECT 4 HO HUMBER is displayed Press MEHL then select EDIT The Phonebook list is displayed 5 Scroll RA or Bio the entry you want and press SELECT to show the entry detail and press SELECT again to assign it to the speed dial number The display returns to the Speed dial menu and shows the new entry 6 Press BACK to return to the previous menu level 20 If the handset you are copying to becomes full the transfer will stop and the handset will return to idle mode Transfer will be terminated if any of the following occurs power fails to the base handset goes out of range handset is page
54. stored in the handset phonebook and a number match is found you will also see the caller s name on the display Calls list The Calls list holds up to 50 numbers The date and time of the call is also stored if available When the list is full and a new call is received the oldest entry will be deleted automatically The Calls list can display numbers up to 24 digits or names up to 16 characters New Message amp Caller Display When you have new missed calls and or answering machine messages the handset lets you know for example The icon flashes to indicate a new missed call you must open the items in the calls list to stop the icon flashing in the standby screen Once all new calls have been viewed the icon will stop flashing Two new calls View and dial from the Calls list 1 Press Gy The Calls list screen is displayed 2 The most recent calls are displayed at the top of the list Press SELECT to open the entry to see details of the call e g time and date If the call has not been viewed it is marked as new by the icon 3 Scroll to see the next entry 4 Press Y dial the entry displayed 29 IMPORTANT To use Caller Display you must first subscribe to the service from your network provider A quarterly fee may be payable For more information on BT Calling Features call BT free on 0800 800 150 To ensure the caller s name is displayed make sure you have stored the full telephone numb
55. te a redial number Delete entire redial list Keypad lock Find handset paging Phonebook Store a name and number in the phonebook View an entry in the phonebook Dial an entry in the phonebook Edit a name and number in the phonebook Edit the assigned ringer melody Delete an entry in the phonebook Delete entire phonebook Copy the phonebook to another BT Edge 1500 handset Speed dial Store or change a speed dial number Dial a speed dial number Delete a speed dial number Handset and base settings Handset settings Ring volume Handset ringer off on Ring melody Handset name 16 16 17 17 17 17 18 18 18 19 19 19 20 20 20 21 21 22 22 22 22 22 Keypad beep Confirmation tone Display contrast Wallpaper Backlight time Dim mode Auto hang up Auto answer Base settings Ring volume Ring melody Clock amp alarm Set date time Set time format Date format Set alarm Alarm tone Alarm volume Alarm snooze Caller Display and the calls list Calls list New Message and amp Caller Display View and dial from the Calls list Save a number to the phonebook Delete an entry in the calls list Delete entire Calls list If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 23 23 23 23 24 24 24 25 25 25 25 26 26 26 27 27 27 28 29 29 29 30 30 30 Answering machine Using the answering machine at
56. the base Set the answer mode Base LED indicator Recording memory full Message playback Adjust volume Delete all old messages Call screening Using the answering machine from the handset Set answer mode and switch on off Outgoing messages Record your own outgoing message Play the outgoing message Delete your outgoing message Message playback Delete all messages Record a memo Answer settings Ring delay Switch call screening at the handset on off Call screening at the handset Adjust the incoming message length Remote access Remote access on off 31 31 31 32 32 32 32 32 33 33 33 33 34 34 34 35 35 35 35 35 36 36 36 36 Operating your answering machine remotely 37 Advanced settings Change PIN Call barring Call barring on off Set call barring number Reset Handset Answering machine default settings BT Network services Pre stored BT Services numbers Open the BT Services menu Call Waiting Activate de activate call waiting Voicemail To dial your voicemail To change your voicemail number Using additional handsets Handset registration De register an Edge handset Select a base Internal calls Call another handset Conference call Conference on off Join a conference call To invite another handset to start a conference call 38 38 39 39 39 40 41 41 42 42 42 42 42 43 44 44 44 44 44 44 45 45 Put a caller on hold and make an interna
57. ther handset before you can register the new one If your BT Edge 1500 handset is registered to more than one base you can select which base to use If you have a handset registered to more than one base and then de register it from one it will show HOT REGISTERED You will need to re register the handset to whichever base you want to use If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp 43 De register an Edge handset 1 Press HEHU scroll RAM or Rag to ADVAHMCED SET and press SELECT 2 Scroll J to DE REGISTER press SELECT 3 Enter the system PIN default setting 0000 and press Ok All handsets available for de registration are listed 4 Scroll RA or Bio the handset you want to de register and press SELECT 5 Display shows DE REGISTER Press OK to confirm or BACK to cancel Select a base You can register a BT Edge handset with up to 4 GAP compatible bases to select a base 1 Press HEHU scroll Ri to HAMDSET SETTIHGS and press SELECT 2 Scroll Rg to SELECT BASE press SELECT 3 Scroll A or GM to select the base you want and press SELECT 4 Press BACK to return to the previous menu level Internal calls Call another handset 1 Press gt All available handsets are displayed 2 To call the handset select the handset number you want If the handset is already in use you will hear the busy tone 3 Press Bo hang up Conf
58. umber you want to bar You can put up to 4 digits Press k to confirm Press to return to standby Reset You can re set a handset to its default settings 1 Press MEHIJ scroll or RJ to ADVANCED SET and press SELECT Scroll Rf to RESET press SELECT Enter the system PIN default setting 0000 and press OK Display shows COMFIRM Press OK to confirm or EACE to cancel Press QE again All settings are reset to their defaults see the following page 39 You cannot bar emergency service numbers 999 or 112 When Call barring is set to On the standby screen shows BAR RIMS MODE OH This will delete any outgoing messages you have recorded and clear the calls list and redial list Any recorded messages will be saved Phonebook entries will not be deleted by a reset To clear the phonebook select the DELETE ALL option from the phonebook menu see page 19 If you experience any problems please call the Helpline on Freephone 0808 100 6556 or visit www bt com producthelp Handset default settings Handset ringer volume Handset ringer melody Handset earpiece volume Handset speaker volume Handset key beep LCD contrast Wallpaper Dim mode Backlight time Auto hang up Auto answer Handset name Base speaker volume Base ringer volume Base ringer melody Time Date Date format Time format Set alarm Alarm tone 5 Melody 1 3 3 ON p 1 ON 60 seconds ON ON Edge
59. when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Replacing the handset batteries After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing 1 Open the battery compartment cover 2 Take out the old batteries by sliding open the battery compartment and inserting your finger nail under the end of the batteries to pull them out and replace with 2 new rechargeable NiMH 750mAh capacity batteries 3 Push the battery compartment cover back on until it clicks into place WARNING Do not immerse batteries in water or throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT Edge 1500 by using any other types of batteries Safety information e Only use the power supply suitable for the BT Edge 1500 range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the base mains power supply is 052299 If you have purchased a multiple pack the item code for the charger mains power supply is 052300 e Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT Edge 1500 Helpline on 0808

BT Edge 1500 User Guide

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