Landlord. - Bournemouth Borough Council
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1. For example Favourite Fruit Reason why your new password would fail verification ity The password must contain at least one digit try again ft The password length is too short and must be between amp and 12 characters long Try again ft You have entered an incorrect Current Password Please try again Password updated i Your Password has been sucessfully changed My Benefit Claims This allows you to see all Housing Benefit records for any tenant where you receive the payments directly from US Bournemsoth Borough Council Introduction My Council Tax My Benefit Claims My Business Rates amp Find Claim vy Main Menu TORE Housing and Council Tax Claim Details My Detaiis Mana Change User Name Change Password Please Select A Claim Or View Payment Summary Logout Claim Status All v o Reference Claim Address Claim Status Household Member Type 3505 MrS Current Landlord The view Payment Summary Allows you to see a breakdown of your last 10 payments covered later on in this guide The filter enables you to isolate specific Claim Status Current Suspended Old Pending and Unsuccessful Current Live cases Suspended Suspended cases Old Closed cases Pending Awaiting processing Unsuccessful Not eligible The reference also known as the Claim Reference is shown in blue This allows you to gain further information on th2. please choose another username rit Required fields are marked with an asterisk a Username CHGUSERNAME is in use Please try again Change Password This page allows you to change your password to one of you may find easier to remember Change User Password IBS OPENAccess Windows Internet Explorer SEE Go e ittp cs4bs ibs train scripts cfibsxmlpr p docid chgpwd amp SessionId fjkjb v X S Bina e File Edit View Favorites Tools Help fe Favorites g ested Sites Free Hotmail Web Slice Change User Password IBS OPENAccess amp dep Page Safety Toos gt Logout Bournemooph Borough Council Introduction My Council Tax My Benefit Claims My Business Rates amp Send a message z Main Menu gt Introduction Change User Password gt My Details een gt Change User Name F ti Required fields are marked with an asterisk gt Change Password gt Logout Current Password New Password Verify Password Enter New Keyphrase To change your password simply enter your current or intial password lt CURRENT PASSWORD gt Your new password must be between 8 and 12 characters long and contain at least one number you need to enter this twice to confirm the change A keyword is also required as a way of helping you remember your password This is limited to 30 characters
3. Bournemouth Borough Council Online Portal Self Service User Guide Landlord View Go to the login screen at www bournemouth gov uk openaccess The portal will allow you to view your records online This service will not be available 04 00 07 00 Monday to Friday Borough Council Login ri Required fields are marked with an asterisk Enter your User ID and Password to login vert Paseworde O Type Secure v User ID lt as specified in your email gt Password lt as specified in your letter gt Type lt SECURE gt Select lt LOGIN gt Introduction This page allows the Revenue and Benefits Service to send you information that may relate to your Housing Benefit Council Tax Benefit and Council Tax Reduction These will appear as messages on this page Once you have read the record you will be able to click that you have read the message This will remove it Welcome to the Bournemouth Borough Council OPENAccess Portal IBS OPENAccess Windows Internet Explorer DER Go E ttp cs bs ibs train scripts orev wsc ibsxmlpr p main amp SessionId ckucDPzpnaXckJe v x cE g e us File Edit View Favorites Tools Help sly Favorites W succested sites 4E Free Hotmail Web Slice Galle Tone A m gt G Welcome to the Bournemouth Borough Council OPENA fo H y Page Safety Tools Bournemodthe Borough Council gt Logout Introduction My
4. Council Tax My Benefit Claims My Business Rates amp Send a message Sy Main Menu gt Introduction Welcome to the Bournemouth Borough Council OPENAccess Portal gt My Details Welcome back You last logged into this site on 04 11 2013 at 13 55 15 This web site uses a timeout feature that will automatically log you out and take you back to the log in page if gt Change User Name you leave this browser inactive for 10 0 minutes gt Change Password Messages gt Logout You have no messages As part of the introduction page there is a MAIN MENU this allows you to see the details held by the Revenue and Benefits Service and change your username password You are also able to update your contact details from lt My Details gt If you do notice a discrepancy please contact our office at Revenue amp Benefits bournemouth gov uk My Details Borough Council Introduction My Council Tax My Benefit Claims EA Main Menu gt Introduction gt My Details Personal Details Personal Details gt Logout Title Initials Forenames Surname Date of Birth NI Number Contact Details Phone Number Email Address Mobile Number Fax Number 16 09 1925 R My Business Rates bt Logout 2006 IBS OPENSystems All rights Reserved The logout function is available from this menu and via the top right hand corner This web site uses a timeou
5. hone Number Change Telephone Number Telephone ier R Delete Delete Telephone Number Telephone TEE Number O1202 Wierik Change USER Name This page allows you to change your user name to one of you may find easier to remember Change User Name IBS OPENAccess Windows Internet Explorer EJ http cs bs bs train scripts ore cAbsxmlpr p docid chgusrn amp SessionId ckucDPzpnaXckJe v 4 X File Edit View Favorites Tools Help dip Favorites A ted Sites Free Hotmail gt Change User Name IBS OPENAccess D D Gl me Page Safety Tods Bourvemonth Borough Council gt Logout Introduction My Council Tax My Benefit Claims My Business Rates amp Send a message yz Main Menu gt Introduction Change User Name gt My Details Name gt Change User Name P ri Required fields are marked with an asterisk gt Change Password gt Logout Current User CHGUSERNAME Name New User Name The system will confirm that the user name entered has not already been used and will display the following message if the update has been accepted ay Reguired fields are marked with an asterisk rid Your Username has been successfully changed ta Your previous user name will cease to function with immediate effect If the user name has already been used the following message will be displayed
6. is account Find Claim just above the Main Menu This allows you to search for a claim using the road name and postcode Bournemorth Borough Council Introduction My Council Tax My Benefit Claims My Business Rates Find Claim si Main Menu gt Introduction Landlord Search Find A Claim gt My Details Name Sun gt Change User Name Address Line 1 gt Change Password OR gt Logout Post Code Search Results There are no claims for the search criteria Bournemsiph Borough Council Introduction My Council Tax My Benefit Claims My Business Rates vy Main Menu 7 ee Housing Benefit and Council Tax Claim Details My Details Masse Change User Name Claim Ref 3505 Change Password Logout Claim Details Select Claim Benefit Claim Details for Claim 350 in respect of Su whe is a Landlord on ths claim The claim is for Private Tenant Rent Only st Flat ist Floor 22 Payments The next Housing Benefit payment is due on 30 11 2014 and is due to De paid to Su The amount due to be paid is 606 00 View your Housing Benefit Payments Entitlement The current weekly amount of Benefit Reduction is Housing Benefit 151 50 View Housing Benefit entitlement details Council Tax Not Applicable This screen will show you what the next payment will be and when it is going to be paid note
7. ls Name Si gt Change User Name Claim Ref 3505 gt Change Password gt Logout Claim Address Claim Details Address Flat ist Floor 22 Entitlement Details Expand Details Period Start Period End Weekly Benefit 28 09 2014 Ongoing 151 50 Total Rent Benefit 151 50 2006 IBS OPENSystems All rights Reserved This shows you a summary of entitlement per period for your tenant note this is only where you are a direct payee Payment Summary Bournemodth Borough Council Introduction My Council Tax My Benefit Claims My Business Rates 5 Main Menu gt Introduction Landlord Payments gt My Details Name Su gt Change User Name gt Change Password Last 10 Payments Select A Claim gt Logout Cheque No Paid Payee Name Payee Address Type Amount Status 900558 03 10 2014 Sun Fox CH 173 14Sent 2006 IBS OPENSystems All rights Reserved This will provide a list of payment made the last 10 a further breakdown is available using the adjacent link Borough Council yx Main Menu Landlord Payments gt Introduction gt My Details Name Sun gt Change User Name a a Payment summary gt Change Password Cheque Details Payment Summa gt Logout Date Paid 03 10 2014 Address At laims Paid Qaimno O lt Qaimae 2006 IBS OPE tems All rights Reserved You can link back to the individual claim usi
8. ng the hyperlink
9. t feature that will automatically log you out and take you back to the log in page if you leave this browser inactive for 10 minutes Change my Contact Details Contact Details Change Contact Details Phone Number 91202 we Email Address Mobile Number 977 Fax Number one 4 Your Contact details are held under four sub types Phone Mobile Fax Email these can be updated by using lt Change Contact Details gt Bournemsiph gt Logout Borough Council Introduction My Council Tax My Benefit Claims My Business Rates amp Send a message Sy Main Menu gt Introduction Change Contact Details gt My Details Return to My Details gt Change User Name gt Change Password Heme Mr gt Logout Phone Number J Details 01202 v Action Change Mobile Number Details 077 v Action Change Fax Number Details Pa v Action Change Email Address Details uk Action Change 2006 IBS OPENSystems All rights Reserved Chan 72 Add Delete j Change Change an existing record held by us Add Add additional contact details Delete Remove contact details held by us Choose the action you want to take and select lt Go gt Depending on the option you select the screen will present an additional field for you to complete Add Telephone Number Telep
10. this may take a few days to reach you depending on the method of payment Payments View your Housing Benefit Payments This shows payments made to you amount paid date paid period covered and who received the payment In addition you can see a breakdown of the payment by selecting gt Logout Borough Council Introduction My Council Tax My Benefit Claims My Business Rates cy Main Menu gt Introduction Housing Benefits Payment Details iB Done 2006 IBS OPENSystems All rights Reserved Local intranet gt My Details Name Miss gt Logout Claim Ref 3407 Claim Address Claim Details Address Road Bournemouth Payment Details Earlier Payments gt Expand Details Period Start Period End Payee Date Paid Amount 25 03 2013 21 04 2013 Claimant 15 04 2013 508 42 25 02 2013 24 03 2013 Claimant 18 03 2013 506 88 Paid to Miss Cheque No 885 Date Sent 20 03 2013 Date Cashed 27 03 2013 Amount due 506 88 28 01 2013 24 02 2013 Claimant 18 02 2013 506 88 31 12 2012 27 01 2013 Claimant 21 01 2013 506 88 03 12 2012 30 12 2012 Claimant 17 12 2012 506 88 f Q100 You can view earlier payments by selecting Entitlement Housing Benefit view Housing Benefit entitlement details gt Logout Borough Council Introduction My Council Tax My Benefit Claims My Business Rates siz Main Me i a Housing Benefits Entitlement Details gt My Detai
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