ENVISAGE CODA CALL AGENT USER GUIDE
Contents
1. 1e Visual text Visual Text This box shows a preview of how the call message will appear on the display screen s in the waiting area Note The exact format may vary from that shown depending on the clinical system in use To change the words used in the text or the spoken announcement please contact your Envisage CODAcall vendor Other settings can be changed below VOC OO O oOer cvCO ow ov Text to speech status Text to speech status The drop down menu allows you to enable disable the voice announcement of the patient calls Note Disabling this will not affect the Sound effect option Sound effect Call duration sec Background Foreground TRAINING VIDEO S Call Duration The number in this box configures the length of time each patient call is displayed on the screen in seconds Note If more than one call is received at once calls are queued and displayed in the order they were received preferences NUMED AHEALTHCAR E Announcement Mr John Smith Mr John Smith please go to Dr Jones in room EG1 Save Preferences Always click the Save Preferences button to save any changes made to the settings Tel 0114 243 3896 Fax 0114 243 3413 training numed co uk www numed co uk Announcement This shows what will be said by the voice announcement if the Text to speech status is enabled Note To amend this contact the Numed Technical Support team Soun2. SE SPrBER ERAS Ae NUMED HEALTHC ARE Tel 0114 243 3896 Fax 0114 243 3413 training numed co uk www numed co uk Right click on the desktop and select New and then Shortcut from the pop up menu Note This will open the Create Shortcut window shown below 08 Civisagelcoda ENVISAGE CODA CALL AGENT USER GUIDE SECTION 6 Using the Manual Call Function as a Stand Alone Module Continued 6 5 6 5 Enter Patient Call Module in the Click the Finish button Note This ERENTO Shortcut Name box will create an icon on the desktop see example below right W al What would you likelto name the shortcut Type a name for this shortc Patient Call Module 6 6 Double click the Patient Call Module icon then follow steps 5 3 up to and including 5 7 to manually call a patient Click Finish to create the shortcut NUMED AHEALTHCAR E Tel 0114 243 3896 Fax 0114 243 3413 training numed co uk www numed co uk TRAINING VIDEO 09 USEFUL INFORMATION Ifyou have any problems with your Coda Call system or require any additional support training please contact ANUMED HEALTHCAR E 1 Technical Support Contact O114 399 0010 E mail support numed co uk Training Contact O114 243 3896 E mail training numed co uk Ki Yui Numed Envisage Training Catalogue www numed co uk trainingcourses Other User Guides Available e Envisage Coda Basic User Guid
3. left corner of this screenshot Handy Hint Case Sensitive Tick to make the Find box text case sensitive Note When ticked replacements will only be made when the text matches exactly with the contents of the Find box Tel 0114 243 3896 Fax 0114 243 3413 training numed co uk www numed co uk 06 Givisagelcoda ENVISAGE CODA CALL AGENT USER GUIDE SECTION 5 Creating a Manual Call Generating a Call Message Independent of the Clinical System 5 1 Click the green Manual Call button Note This will refresh the screen and the Envisage Coda Call button will appear Shown far right Manual call 5 3 Enter the patient name or person in the waiting room that is to be called into the Patient name box 5 4 Enter the name of the staff member that the person in the waiting room is to be called to in the Staff name box Envisage CODAcall Google Chrome sag oog 5 2 Click the green Envisage Coda Call button Note This will open the Manual Call window shown below L 192 168 0 111 codacall calls add ui desktop Handy Hint l Manual Call can be used as Patient name a standalone module See Section 6 on Page 8 Staff name Room Display Se Select the display screen that the call needs to be displayed on from the Display drop down menu CLICK TO WATCH 5 5 5 7 Enter the name of the Room that the person is to be Click the Gall button Note This will TRAINING VIDEO called
4. NUMED HEALTHCARE SUPPLY INSTALLATION TRAINING SUPPORT N Girasagelooda ENVISAGE CODA CALL AGENT USER GUIDE Author Craig Hirst Mark Bradley VERSION 1 0 OCTOBER 2013 eawisage coda ENVISAGE CODA CALL AGENT USER GUIDE CONTENTS SECTION 1 Logging On To The Coda Call Agent 03 SECTION 2 Envisage Coda Call Agent Homepage 04 SECTION 3 Navigating the Setup Menu Changing the Way the Calls are Displayed 05 SECTION 4 Text Replacements Menu Setting Aliases Text and Speech 06 SECTION 5 Creating A Manual Call Generating a Call Message Independent of the Clinical System 07 SECTION 6 Using the Manual Call Function as a Stand Alone Module 08 Useful Information 10 AUMED AHEALTHCAR E Tel 0114 243 3896 Fax 0114 243 3413 training numed co uk www numed co uk 02 SECTION 1 Logging on to the Envisage Coda Call Agent 1 1 Open the web browser e g Internet Explorer and enter the IP address of the Envisage Coda Call Agent followed by codacall Note This will open the Envisage Coda Call Agent home page 192 168 0 111 codacall Handy Hint This can be added to your favourites menu or as a desktop shortcut CLICK TO WATCH 1 4 TRAINING VIDEO NUMED HEALTHC ARE GeiWisage coda ENVISAGE CODA CALL AGENT USER GUIDE Click the Login button Tel 0114 243 3896 Fax 0114 243 3413 training numed co uk www numed c
5. ase contact Numed f Displays Tel 0844 893 2010 Your system is configured with 1 Envisage CODA s Email support numed co uk Displays f For more information please see the Help This shows the Envisage Coda s that are linked W ee A page we to the Call Agent A green tick shows the Call __uatveonnectes a Agent can talk to the Envisage Coda Note The if requested click the button below Envisage Coda is the device that controls the oe eae eee ee Current status OK content on the display screen in the waiting area Data last received 4 seconds ago Listening on devittyUSB0 8089 6513 ee Message delivery No calls have been processed in the last 180 seconds Message Delivery CLICK TO WATCH Any call messages that have been recieved and n processed by the Call Agent within the last 180 seconds are shown here Clicking on a mesage will show whether or not the message was successfully displayed on the display screen by the Envisage Coda TRAINING VIDEO p Z von m AZI AEE NUMED HEALTHC ARE Tel 0114 243 3896 Fax 0114 243 3413 training numed co uk www numed co uk 04 leii visual nsa Acie Ge COdQ ENVISAGE CODA CALL AGENT USER GUIDE SECTION 3 Navigating the Setup Menu Changing the Way the Calls are Displayed 3 1 Click the green Setup button Note This will open the setup menu shown below Setup Messages on your system are displayed and announced as follows a
6. d Effect This is the audio tone that is played when a petient call is displayed it can be changed using the Sound effect drop down menu Note Each sound effect can be previewed by making it the active selection and pressing the Preview button Enabled x If disabled only sound effects will be generated Font Size The number in the box configures the size of the text that appears on the display screen Note To amend this contact the Numed Technical Support team Doorbell Preview A Choose the sound effect with which to announce calls 10 How long calls remain on displays from 2 to 60 sec Suggested value 10 72 Font size for announcements Enter a number of pixels from 8 to 1000 Suggested value 48 yellow Colour for announcements Enter a CSS value like red or COCOCO black T Colour for announcements Enter a CSS value like yellow or FOFOFO Background amp Foreground Colours The background and foreground colours can be amended by typing the colour required into the relevant box 05 Crvisadi COdQ ENVISAGE CODA CALL AGENT USER GUIDE SECTION 4 Text Replacements Setting Aliases Text amp Speech Replacing Text On The Display Sceen amp Amending The Spoken Announcement 4 3 Click to tick the Apply to text 4 2 box if the replacement text is to be CLICK TO WATCH Enter the word it is to displayed on the display screen be replaced with in to the Replace with box Click t
7. e e Envisage Coda Advanced e Navigating the Envisage Media Website AUMED AHEALTHCAR E Givis gecoda ENVISAGE CODA CALL AGENT USER GUIDE Tel 0114 243 3896 Fax 0114 243 3413 training numed co uk www numed co uk 10
8. o tick the Apply to audio box if the voice 4 1 announcement is to use the replacement text TRAINING VIDEO Enter the word you wish to Favourites Show Hide replace in to the Find box Find Replace with Apply to text Apply to audio Case sensitive Favourite Delete nO Dr Doctor e Hirst Hurst Handy Hint Delete m room To delete any entry tick the Delete 4 5 Connor Connour tick box then click the Save button Click Save to apply Note This will refresh the screen and the changes Test text replacement 4 6 To test the text or audio replacements typ e the text as it has been entered Click Test to try out your substitutions below You need to click the Save button for changes to be a the entry will have been deleted Handy Hint Favourites into the Find Box Smith to Dr Jones in rm 101 L If text replacements are to be changed regularly they can be made favourites by Treat as text x Test x 4 7 Select whether to treat the text as a visual call text or an audio 4 8 announcement audio from the The text with any replacements Treat as drop down menu then applied will be shown here You can click the Test button listen to the audio announcement by clicking the say out loud button Note You must have speakers on your PC with sound enabled NUMED HEALTHC ARE Say out loug ticking the Favourite tick box They can then be shown or hidden using the Show Hide options shown top
9. o uk 1 2 Click the green Log in button in the top right hand corner of the home page Handy Hint If you do not know the IP address of the Coda Call agent Contact Numed Technical Support See Page 10 CODAcall Home Help 1 3 Enter the Coda Call Username and Password Note Contact Please log in Numed Technical Support if you semame have forgotten these Password login 03 Givis gecoda ENVISAGE CODA CALL AGENT USER GUIDE SECTION 2 Envisage Coda Call Agent Homepage Handy Hint The Home page shows a quick status check of the system The top six items should normally show green ticks indicating the system is ready for operation Manual call Home setup Text replacements Help Handy Hint T pote See the Getting Help This handles the flow of messages through the system Apache webserver is running box for all the contact Handy Hint If the Text t h A ick i thi f Call database details for the Numed the ext o speec engine tick IS grey IS Envisage CODAcall database is up and running Database contains 3 call s peat eae Technical Support team means it is disabled within the Setup menu 7 Harbi See Page 5 Last heartbeat was 2 seconds ago Daily housekeeping process ran 0 day s ago Weekly housekeeping process ran 0 day s agt Text to speech engine Getting Help Text to speech engine is responding 1 voice s available OS platform Linux a S ple
10. to into the Room box e g Meeting Room One send the call to the display screen NUMED HEALTHCARE Tel 0114 243 3896 Fax 0114 243 3413 training numed co uk www numed co uk 07 envisage COdQ ENVISAGE CODA CALL AGENT USER GUIDE SECTION 6 Using the Manual Call Function as a Stand Alone Module 6 1 Please follow steps 5 1 up to and including 5 2 Then move on to step 6 2 6 3 6 2 Copy the web address from the Manual Call window shown on page 7 Note The example shown in this guide is http 192 168 0 111 codacall calls add ui desktop View gt Sort by b Refresh What item would you like to create a shortcdt for Paste Paste shortcut This wizard helps you to create shortcuts to local or n programs files folders computers or Internet addresses Type the location of the item http 192 168 0 111 codacall calls add ui desktop New gt I Screen resolution Tenint m Gadgets E Personalize Microsoft Office Access 2007 Database Click Next to continue Bitmap image Contact Microsoft Office Word Document Journal Document Microsoft Office PowerPoint Presentation Microsoft Office Publisher Document _ Newt Text Document Microsoft Office Excel Worksheet Compressed zipped Folder Briefcase 6 4 Paste the address from the Manual Call window into the white ttem location box Then click the Next button this will open the Name Shortcut window shown on page 9
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