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SR9000MK4U User Guide.book

1. Intel Server System SR9000MKAU Product Guide 305 306 HE u Hal WW TEVI JI RAR MIS TI nA a o HERE MATABA A SPITZE E A AE N E XAR Ta e FERIA BAJ HERE LYRA ATE DI FRE FUN FTA m ITA KKA PRI ZAR ADE ER ER E RA EA A EINEN EE AE RE e EZRA AA AA FREEZE RARES A Aa AE EU PEUR TOT IN AR TR m NN DURE SAGE li PEER VA RE Bah AIT dJ A o LA ET E Pr o WZ AM YA Ek il ALA AL HT BET EFF o AMEE HI ACU Ak o HAT HEL Was Ak AT ha FACH HLA Ei KAMA SAS m ENS rial o eka y ASS BCP RL ER KARA o BRAG FI HEN HIRET EUX HITT IT MC EL WARS BT HEYRA EA NT TI ZU HI FP ES FRSA XE HJ PT TI Eh Dn AS fi Ek ER N LR EE DTA RE ji j CRT Tl ENG FI a
2. No Code Name of Code Description Recover 29 02 CACHE_ENABL E 30 31 REGISTER_PAL _AREA 31 F1 OEM_INIT_MUT Memory based Mutex service EX_SERVICE initialization 32 FO OEM_INIT_MEM Runtime memory allocator _MNGR initialization 33 F4 OEM_PCI_CFG_ PCIConfig space access guard GUARD_SETUP system initialization 34 EF INIT_NVM_OBJE CT 35 D1 INIT_ERROR_L NVM initialization OG 36 D2 INIT_MACHINE_ MCA handler initialization CHECK 37 2A SET_RSE_SPILL 38 SAL_PROCS 39 32 INITIALIZE_IVA 40 33 INIT_EXT_INT_H ANDLR 41 30 SAL_REGISTER PMI handler registration _PMI 42 19 PAL_DEBUG_FE ATURE 43 D5 SAL_REGISTER _MC_PARAMS 44 INIT_PICS No ID and registration 45 CB MHBB_INIT MHBB initialization 46 CA ICL_INIT No registration 47 D6 PCI_INIT PCI initialization 48 01 GOTO_VIRTMO Transfer to the virtual mode DE 49 INIT_MDT 50 TEST_APS Intel Server System SR9000MK4U Product Guide Table 31 POST Codes Generated by SAL and Logged at the Seven Segment LED Operation to No Code Name of Code Description R ecover 51 INIT_APS 52 2C CREATE_SST 53 15 RUN_IA32BIOS 1A32BIOS execution 54 04 GOTO_PHYSMO Transfer to the physical mode DE 55 F3 OEM_SAVE_PCI PCIConfig data saving _DEV_CFG 56 DO SHADOW_EFI EFI code shadowing EFI execution
3. sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0193 MMR2 Assert Upper Critical 20 00 02 01 59 XX XX Warning message MMR2 M1 5V A5 going high Main 1 5V Upper Critical Replace MMR2 Replace MB 0194 MMR2 Assert Upper non 20 00 02 01 5B XX XX Error message MMR2 Main M1 5V A5 recoverable 1 5V Upper Non recoverable going high Replace MMR2 Replace MB 0195 MMR2 Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M1 5V A5 going low MMR2 Main 1 5V Lower Critical Deassert No action necessary 0196 MMR2 Deassert Lower non 20 00 02 81 54 XX XX Informational message M1 5V A5 recoverable MMR2 Main 1 5V Lower Non going low recoverable Deassert No action necessary 0197 MMR2 Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M1 5V A5 going high MMR2 Main 1 5V Upper Critical Deassert No action necessary 0198 MMR2 Deassert Upper non 20 00 02 81 5B XX XX Informational message M1 5V A5 recoverable MMR2 Main 1 5V Upper Non going high recoverable Deassert No action necessary 0199 MMR3 Assert Lower Critical 20 00 02 01 52 XX XX Warning message MMR3 M3 3V B3 going low Main 3 3V Lower Critical Replace MMR3 Replace MB Intel Server System SR9000MK4U Product Guide 212 213 Table 32 BMC Sensor Table
4. Check DIMM configuration on each MMR Check earlier logged messages in the SEL with memory sensor type Intel Server System SR9000MK4U Product Guide 248 Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event oe oe eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1021 BIOS Assert Front Panel NMI 01 00 13 6F AO XX XX Front Panel NMI Informational Critical Diagnostic Diagnostic message No Interrupt Interrupt Interrupt action necessary 10 1021 BIOS Assert Bus Uncorrectable 01 00 13 6F A8 XX XX MCA raised Informational AO Critical Error message No Interrupt action necessary 10 1022 Board 00 Assert to Non Critical 01 00 15 07 A1 MMRID FSB correctable Warning message from OK 0X error limit reached CPU Replace CPUx Socket ID pointed out by Event Data 2 e gt CPU0 Replace the other 01 CPU1 CPU on the same e 10 CPU2 FSB e 11 CPU3 Replace MB 1024 Board 00 Assert to Non Critical 01 00 15 07 A1 00 51 PCI Express Warning message from OK correctable error Error has been limit reached detected at ESI I F ESI f NDC in NDC deleetet Replace MB 1025 Board 00 Assert to Non Critical 01 00 15 07 A1 01 51 PCI Express Warning message from OK correctable error Error has been limit reached detected at ESI I F ESI 1 1 ESB2 in ESB2 olen Replace MB 1026 Board 00 Assert to Non Critical 01 00 15 07 A1 02
5. 298 Aplicaciones y usos previstos eiii ea ke 299 Selecci n de la ubicaci n ss 299 Manipulaci n del equipo cocina ee 299 Advertencias de alimentaci n y el ctricas EE Ek keke 300 Advertencias el acceso al sistema ooonoonnninnncinnnnnnnnnnnncccnnnnnnnnnnnnrncnnn kK KAK kk 301 Advertencias sobre el montaje en bastidor oooccoccnnncccconccccccncconanananncnnnncnnnnnrrrncnnnnnos 302 Descarga electrost tica ESD sn 302 Appendix F Getting Helj x ciyi i naka nakl hiy k y ei 309 Worldi Wide WeB ND nes A te ren ta ln ne ent 309 Telephone sinti tea 309 Appendix G Regulatory and Compliance Information uneeesssnnnnnennnnnnnnnnnn 313 Product Regulatory Compliance iii 313 Product Safety Compliance lame dado 313 Product EMC Compliance Class A Compliance ooooococcnnccccnnnnccccccononcccnonanrncnnnnnncnno 314 Certifications Registrations Declarations EiE ekse 314 Electromagnetic Compatibility Notices EEE Ek kk kk kk ke 315 FCC Verification Statement USA un keke kek tee 315 Industry Canada ICES 003 are nen 316 Europe CE Declaration of Conformity Eu Ek kk kk 316 VGC Japan sail dida 316 BSMI Taiwan sc ida 317 BN Ne ai RD Dr AA E 317 CNGA G CC CMa acia ne Mn Lire 317 Regulated Specified Components ii 318 Restrict
6. Callout LED LED State Description A Memory Box Mirror Green on The memory box is operating in mirror LED mode Off The memory box is not operating in mirror mode B Memory Box Power Green on The memory box is powered on LED Off The memory box is powered off C Memory Box Orange on An error has been detected in the memory Attention LED box Off No error has been detected on the memory box or the memory box is powered off Figure 6 Memory Box Front View Intel Server System SR9000MKAU Product Guide Chassis Rear Figure 7 shows the features found on the rear panel AF001087 A AC input power connectors AC input power connectors C PCI Slots All slots support hot plug PCI add in cards From left to right Slot 6 133 MHz 64 bit PCI X full length Slot 5 PCI Express x 16 half length Slot 4 PCI Express x 8 half length Slot 3 133 MHz 64 bit PCI X half length Slot 2 PCI Express x 16 half length Slot 1 PCI Express x 8 half length D Dual Gb Ethernet ports E 100 Mb Ethernet ports RJ45 connectors See Table 5 for LED information GbEl top GbE2 bottom RJ45 connectors See Table 5 for LED information Ethero left Management LAN port Ether1 right KVM LAN port F Four USB ports 4 pin connectors Top left RUSB3 Bottom left RUSB2 Top right RUSB1 Bottom right RUSBO G Video port Standard VG
7. Su ER FAIR Jji UL ee FAURA 9 9 HIER o FORMATO NT AE MIERE NSE K o PARMAR AREY RATS FET SUP E K RAETH HER A ZN A ANAL amp Xo a RATA AUE BG o END RRR PAZ BER WI JT AKA UE 304 Intel Server System SR9000MK4U Product Guide SH AE HEYE APS BER BER TE RRIAZ EBE TESEO PO AE ITE ES AE SAN UE PERRET DE FE A RWEV J ENS HEDA MB PERTE Di PARA Tid TA CART CIE RATE M ER MARI AA Cin Jin El Be HINAN H o X A RATE J PIE AZ 2JJ J HT UM i E RENK BR TS o ZE 2 BEV Ze chs HD BATE DOR RACE FE lt PTE A HEJ TE WI JT fe Ek Ej j Hl APE Vid ate ZT FIER o PEHEE TAR Hh HI Ha EJE o e TAE MERRER DEA ih AE B HEQ WT IT ao Y Hr W BAYE Niya WDA A H ERER SE e DEREN AHI E E ZAR A 4 e DER UA DIARIA NERE HRS Ve N Anga ELA Cin f HL FEN EMO Tas JEAN RESEDA AKC RE RACE JH MFE 5V FEN BE A ZA SUITE ARM E HO JIR JAR TI A TF AN YIL EE HJ ASCH RE RIEF AR ACLS WW WT TA TJ AA VIA HI ER PIN TA FA FT FPL CS AWA AEAEE AT ARTEN o SEAT J WI DIR BI GEMA YER EHER KASTEN HIJN EY RR J AT m FR RON PEN BC LE ETE EDIT RONA RE FEN PEN RER AE TH f J FLSA BRM EER SAE RARE ESE EL BRAR HVE BEAT IY TCI Faw PRA LR PY ER E B HINAR FR NIRA att EAB BR o
8. sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0200 MMR3 Assert Lower non 20 00 02 01 54 XX XX Error message MMR3 Main M3 3V B3 recoverable 3 3V Lower Non recoverable golng iow Replace MMR3 Replace MB 0201 MMR3 Assert Upper Critical 20 00 02 01 59 XX XX Warning message MMR3 M3 3V B3 going high Main 3 3V Upper Critical Replace MMR3 Replace MB 0202 MMR3 Assert Upper non 20 00 02 01 5B XX XX Error message MMR3 Main M3 3V B3 recoverable 3 3V Upper Non recoverable going high Replace MMR3 Replace MB 0203 MMR3 Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M3 3V B3 going low MMR3 Main 3 3V Lower Critical Deassert No action necessary 0204 MMR3 Deassert Lower non 20 00 02 81 54 XX XX Informational message M3 3V B3 recoverable MMR3 Main 3 3V Lower Non going low recoverable Deassert No action necessary 0205 MMR3 Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M3 3V B3 going high MMR3 Main 3 3V Upper Critical Deassert No action necessary 0206 MMR3 Deassert Upper non 20 00 02 81 5B XX XX Informational message M3 3V B3 recoverable MMR3 Main 3 3V Upper Non going high recoverable Deassert No action necessary Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table 4 a d Event G
9. I LER IDEEN EN Intel Server System SR9000MK4U Product Guide 307 308 Fh fe Br HUE N Ha AN TE W Pe HENNEF RE TER ABC W RENA ESTER JI HJ HAE WTA HI yA RAD EE rij Tj 2J XJ LT o WATE AIS ER DUT CRU AE A Tit nam HARDI AR REO GR BEL ZERYA 2jJ IR RUES SAO AT QI ISAT RSC EZ AR ELA n HIDA fy ADAT HET BARE SST BALA MEN RUN F ACR AIR RA BEN CH JK lin XE TF o RAS NRA AN VI ELLE Wj ZE diy n m D ZA no BOt3HREKBO0R N ea Ae alg REA MABE WAH FFL BOC BOE be BOCA EOE ATE FAUX WISERERZECEHH N qu Intel Server System SR9000MK4U Product Guide Appendix F Getting Help World Wide Web http support intel com support motherboards server SR9000MKAU Telephone All calls are billed per incident levied in local currency at the applicable credit card exchange rate plus applicable taxes Intel reserves the right to change the pricing for telephone support at any time without notice Before calling fill out a server issue report form For the fastest service please submit your form via the Internet For an updated support contact list see http www intel com support 9089 htm U S and Canada Europe 1 800 404 2284 Belgium 02 714 31
10. dst Moves file or directory openinfo Handle Displays handle or agent protocol pause Suspends input from a keyboard pci Bus Dev Func i s Seg Displays information of PCI device and PCI function on config space reconnect DeviceHandle DriverHandle ChildHandle r Reconnects the driver to a device reset w string Resets the system rm q file file dir dir Deletes file or directory set dl vl b sname value Displays creates modifies or deletes the EFI environment variables stall microseconds Delays the processor by the specified micro seconds time hh mm ss Displays or sets the time of the system type al u b file file Displays the contents of a file ver Displays version information vol fs Volume Label 136 Displays volume information of a file Intel Server System SR9000MK4U Product Guide LSI SAS Utility See also Integrated RAID User s Guide at http www lsilogic com Formatting a Hard Drive Use the LSA SAS utility to format your hard drive Use the following instructions Note Because there is a time lag between screen changes use caution in pressing the Enter key Do not press the Enter key several times in succession Between key presses wait for the screen to fully load before proceeding 1 Boot to the EFI shell and then start the SAS utili
11. jumper is a small plastic encased conductor that slips over two jumper pins Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers If your jumpers do not have such a tab take care when using needle nosed pliers to remove or install a jumper grip the narrow sides of the jumper with the pliers never the wide sides Gripping the wide sides can damage the contacts inside the jumper causing intermittent problems with the function controlled by that jumper Take care to grip with but not squeeze the pliers or other tool you use to remove a jumper or you may bend or break the pins on the board Intel Server System SR9000MK4U Product Guide v vi Intel Server System SR9000MK4U Product Guide Preface About this Manual Thank you for purchasing and using Intel server products This manual is written for system technicians who are responsible for troubleshooting upgrading and managing the Intel Server System SR9000MK4U This document provides an overview of the features of the server system utilities and instructions on how to install setup and manage the system For the latest version of this manual see http support intel com support motherboards server SR9000MK4U Manual Organization Chapter 1 provides a brief overview of the chassis features for the Server System SR9000MKAU Chapter 2 provides an overview of the features of the boards used in the Serve
12. AF001144 Figure 56 Closing the PCI Caution Plate 9 Attach any cables necessary for the card you installed See your add in card documentation for information and instructions 10 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Install the top cover For instructions see Installing the Top Cover on page 37 62 Intel Server System SR9000MK4U Product Guide Removing a PCI Card To perform this procedure you will first need to remove the top cover The steps below will direct you to the instructions to remove the top cover at the appropriate location in the step sequence Cautions Before performing the procedures in this section except for when hot swapping turn off the system and then disconnect all power plugs Use caution when installing the add in card to avoid touching components on the card 1 Remove the top cover For instructions see Removing the Top Cover on page 36 D Raise the PCI caution plate See letter A in the figure below AF001138 Figure 57 Opening a PCI Caution Plate Intel Server System SR9000MKA4U Product Guide 63 3 Push the PCI card lock firmly to unlock the PCI card See the figure below AF001139 Figure 58 Unlocking a PCI Card Lock 4 Remove the PCI card and place it on a clean static free surface Fora short length card
13. Attention LED Ps Hot Swap SW AF001096 Figure 15 Memory Box Card Layout Table 12 Memory Box Card Components Board Location Component Description P1 P2 MCO 2 Memory Controller P3 Mirror LED See Memory Box on page 8 P4 Attention LED See Memory Box on page 8 P5 Power LED See Memory Box on page 8 P6 Hot Swap Button Table 13 Memory Box Card Connectors Board Location Connector Description C1 DIMMOB1 240 pin DDR2 DIMM socket MCO channel A C2 DIMMOBO 240 pin DDR2 DIMM socket MCO channel A C3 DIMMOA1 240 pin DDR2 DIMM socket MCO channel B C4 DIMMOAO 240 pin DDR2 DIMM socket MCO channel B C5 DIMM2B1 240 pin DDR2 DIMM socket MC1 channel A C6 DIMM2B0 240 pin DDR2 DIMM socket MC1 channel A C7 DIMM2A1 240 pin DDR2 DIMM socket MC1 channel B Intel Server System SR9000MK4U Product Guide Table 13 Memory Box Card Connectors Board Location Connector Description C8 DIMM2A0 240 pin DDR2 DIMM socket MC1 channel B C9 VHDM DIMM Configurations Figure 16 shows the DIMM locations within each memory box One memory box houses either four or eight For a four DIMM configuration the DIMMs should be installed into locations JDOA1 JDOB1 JD2B1 and JD2A1 AF001101 Figure 16 DIMM Locations Top View of Memory Box Intel Server System SR9000MK4U Product Guide 25 26 Three memory modes are available The memory mode is
14. on page 88 lt gt The power supply box For instructions see Installing the Power Supply Box on page 80 lt gt All installed power supplies For instructions see Installing a Power Supply on page 68 lt gt The power supply filler panel if necessary For instructions see Removing a Power Supply on page 70 Follow step 4 only The top cover For instructions see Installing the Top Cover on page 37 Installing and Removing the Fan Box Before beginning these steps power down your server system and unplug all AC power cords You will need to remove the fan box to perform the following operations To install or remove the hard drive backplane To install or remove the mounting plate Removing the Fan Box 98 To perform this procedure you will first need to remove The top cover For instructions see Removing the Top Cover on page 36 All installed power supplies For instructions see Removing a Power Supply on page 70 The power supply filler panel if one is installed For instructions see Installing a Power Supply on page 68 Follow step 2 only The power supply box For instructions see Removing the Power Supply Box on page 76 The hard drive backplane cover For instructions see Removing the Hard Drive Backplane Cover on page 87 The KVM card if it is installed For instructions see Removing the KVM Card on page 89 All installe
15. 0353 MMR2 Hot Assert Device Inserted 20 00 15 08 AO OE 22 Informational message Plug A6 MMR2 Inserted No action necessary 0354 MMR3 Init Assert Transition to non 20 00 15 07 A3 03 BO Error message MMR3 12C Error B1 recoverable from Access Error Voltage less serve Monitor Replace MMR3 Replace MB 0355 MMR3 Hot Assert Device Removed 20 00 15 08 AO 0E 30 Informational message Plug B6 MMR3 Removed Correct Operation No action necessary 0356 MMR3 Hot Assert Device Removed 20 00 15 08 AO OE 31 7B Informational message Plug B6 MMR3 Removed Wrong Operation No action necessary 0357 MMR3 Hot Assert Device Inserted 20 00 15 08 AO OE 32 Informational message Plug B6 MMR3 Inserted No action necessary 0358 SLOT1 D1 Assert Fault Status 20 00 21 6F 00 FF FF Error message SLOT1 Fault AGREN Replace SLOT1 Replace MB 0359 SLOT1 D1 Deassert Fault Status 20 00 21 EF 00 FF FF Informational message Asserted SLOT1 Fault Deassert No action necessary Intel Server System SR9000MK4U Product Guide 236 237 Table 32 BMC Sensor Table Name and Event er ee eee Number Event Data3 0360 SLOT2 D2 Assert Fault Status 20 00 21 6F 00 FF FF Error message SLOT2 Fault Assered Replace SLOT2 Replace MB 0361 SLOT2 D2 Deassert Fault Status 20 00 21 EF 00 FF FF Informational message Asserted SLOT2
16. 51 PCI Express Warning message from OK correctable error Error has been limit reached detected at NDC NDC ESB2 PCI ESB2 PCI E I F in E 1 f NDC NDC detected Replace MB 249 Intel Server System SR9000MKAU Product Guide Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event aa aa er eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1027 Board 00 Assert to Non Critical 01 00 15 07 A1 03 51 PCI Express Warning message from OK correctable error Error has been limit reached detected at NDC NDC ESB2 PCI ESB2 PCI E I F in E l f ESB2 ESB2 deleeled Replace MB 1027 Board 00 Assert to Non Critical 01 00 15 07 A1 04 51 PCI Express Warning message AO from OK correctable error Repl MB limit reached eplace MP ESB2 PXH If ESB2 detected 1027 Board 00 Assert to Non Critical 01 00 15 07 A1 05 51 PCI Express Warning message A1 from OK correctable error Repl MB limit reached Spiace ESB2 PXH If PXH detected 1028 Board 00 Assert to Non Critical 01 00 15 07 A1 XX 1X Node Link Warning message from OK correctable error Repl MB limit reached eplace 1029 Board 00 Assert to Non Critical 01 00 15 07 A1 XX 2X NDC MC Interface Warning message from OK A1 MMR ID correctable error Repl MMR 2X limit reached eplace X MMR ID Replace MB e 00 MMRO e 01 MMR1 e 02 MMRO e 03 MMR1 e 10 MMR2 e 11 MMR3 e 12 MMR2 e 13 M
17. ee 12 Cooling Subsystem A A ee 14 POCAS IE id 15 Chapter 2 Intel Server System SR9000MK4U Board Set Overview 17 Main Board used EEE EEEE A iE aE EA 18 Configuration Restrictions 0 00 cece EEE kk kek kk kk kK k kK KK kk KK KA kK 22 Processor G nfiguratians nen 23 Memory DO a en na ea 24 DIMM Configurations aan een 25 Aard Dive ACROSS 29 Hard Drive Population seen aan 30 Front Panel Board iniciara a 30 Chapter 3 Installing and Removing Components ns 33 TObIS Needed u nn A ees 33 Installing and Removing the Front Bezel EEE nenn nnnnnnn nennen 34 Removing the Front Bezel aviaci n la die eee Meteo 34 Intel Server System SR9000MK4U Product Guide xi xii Installing the Front Bezelr aan mere did 35 Installing and Removing the Top Cover iii 36 Removing the Top COVE stan Ne aes 36 Installing the Top Cover an ee 37 Installing and Removing a Hard Drive ss 37 Installing a Hard Drive RS ee a een 38 Removing a Hard Drive 2 ae 40 Hot swapping a Hard Drive scene eh ee 42 Installing and Removing a Memory Box u Ek kk KK Kek kk KA KA KAK KK YA 42 Installing a Memory BOX sp it O een 43 Removing a Memory BOX aid a 45 Hot swapping a Memory BOX u ee 46 Installing and Removing DIMMS i ea ee en 48 DIMM Installation Guidelines 48 Installing DIMMS yu lis nul un WEK KEHEN Vek eek 49 Removing DIMMS unse ee 50 Installing and Removing an Optic
18. 21 recoverable from Error NDC31 I ess severe error Replace MB 0332 MB Init Assert Transition to non 20 00 15 07 A3 06 01 95 Error message MB HSCP Error 21 recoverable from Link Error NDC30 Port1 I ess severe error Replace MB 0333 MB Init Assert Transition to non 20 00 15 07 A3 06 11 96 Error message MB HSCP Error 21 recoverable from Link Error NDC31 Port1 I ess severe error Replace MB 0334 MB Init Assert Transition to non 20 00 15 07 A3 07 00 97 Error message MB Bit Error 21 recoverable from Deskew Latency Error less severe error NDC30 PortO Replace MB 0335 MB Init Assert Transition to non 20 00 15 07 A3 07 01 98 Error message MB Bit Error 21 recoverable from Deskew Latency Error less severe error NDC30 Port1 Replace MB 0336 MB Init Assert Transition to non 20 00 15 07 A3 07 02 99 Error message MB Bit Error 21 recoverable from Deskew Latency Error less severe error NDC30 Port2 Replace MB 0337 MB Init Assert Transition to non 20 00 15 07 A3 07 10 9A Error message MB Bit Error 21 recoverable from Deskew Latency Error less severe error NDC31 PortO Replace MB Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table nn d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0338 MB Init Assert Transition to
19. Installing a Memory Box on page 43 beginning with step 6 Note The system will not boot if a memory box is installed with no DIMMs in it 50 Intel Server System SR9000MK4U Product Guide Installing and Removing an Optical Drive Installing an Optical Drive To perform this procedure you will first need to remove the front bezel The steps below will direct you to the instructions on removing the front bezel at the appropriate location in the step sequence Note Before performing the procedures in this section turn off the system and disconnect all power plugs 1 Remove the front bezel For instructions see Removing the Front Bezel on page 34 2 Locate the optical drive location at the left side of the system See the following figure Figure 38 Locating the Optical Drive Installation Position 3 Push the lever on the side of the optical drive or the filler panel to remove it from the system Keep the filler panel for future use AF001129 Figure 39 Removing the Optical Drive Filler Panel Intel Server System SR9000MKAU Product Guide 51 4 With the rear of the optical drive facing you as shown by letter A below install the left side of the bracket onto the drive The bracket letter B in the figure has a small tab that fits into a dimple in the drive sheetmetal 5 Roll the right side of the bracket down until it clicks into place AF001117 Figure 40 Attaching the Optical Dr
20. PIROM less Serve Replace CPUO Replace MB 0241 CPUO Init Assert Transition to non 20 00 07 07 A3 03 41 45 Error message CPUO I2C Error 41 recoverable from Access Error Temperature less serve Monitor Replace CPUO Replace MB 0242 CPU1 50 Assert Thermal Trip 20 00 07 6F 01 FF FF 46 Error message CPU1 Thermal Trip If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation Replace CPU1 0243 CPU1 50 Assert Processor 20 00 07 6F 08 FF FF Error message CPU1 Disabled Disabled Replace CPU1 0244 CPU1 50 Assert Configuration 20 00 07 6F A5 0C 11 47 Error message CPU1 Error Configuration Error Disabled All CPUs are disabled Include CPU1 Replace CPU1 0245 CPU1 50 Assert Configuration 20 00 07 6F A5 OC 12 48 Error message CPU1 Error Configuration Error Illegal Type CPU1 is WB unsupported type Replace CPU1 with WB supported type 219 Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table 4 sons d Event Generator Sensor Event Fa a ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0246 CPU1 50 Assert Configuration 20 00 07 6F A5 0C 13 49 Error message CPU1 Error Configuration Error Different Type CPU1 is different type from CPUO Replace CPU1 with same type as CPUO 0246 CPU1 50 Assert Configuration 20 00
21. logged to SEL 9 C MB Bit Deskew Latency Error Error error event NDC31 Port2 logged to SEL 9 D MB PCI Express Link Error Error error event logged to SEL 9 E MB Illegal Machine Check Interrupt Error error event logged to SEL 9 F reserved A X reserved B X reserved C X reserved D X reserved Intel Server System SR9000MK4U Product Guide 177 178 Table 30 POST Codes Generated by the BMC and Logged at the Seven Segment LED Operation to Code Descriptions Classification Recover E X reserved F X reserved Table 31 POST Codes Generated by SAL and Logged at the Seven Segment LED Sa Operation to No Code Name of Code Description Recover 1 100 SELECT_RECO BSP selection HW Mutex service VERY_BSP initialization NVSDA service initialization AP synchronization control NDC and IFB initialization PAL status check Recovery POST access 2 1EB RC_RTC_INIT_U RTC initialization ID 3 1E3 RC_SUPERIO 1 Super IO initialization NIT 4 1EA RC_CONSOLE Console initialization NIT 5 1F5 RC_CS_INIT Chipset initialization L3CT initialization Memory structure recognition Memory initialization Scratch Pad generation 6 1F4 RC_SDA_INIT Recovery SDA initialization 7 1EC RC_SHADOW SAL_A shadowing Both BSP and AP jump to the shadowing code 8 1E2 RC_CHECK_PA Decides whether recovery is RAM necessary or not with BMC data 9 1E4 RC_OEM_FORC Decides whether
22. o FLUE PEI BC HU BED SRE AN PA SEA Hi HAG MF UE AVI ARE ER AZ I W ME WISE ONE BUT ERRAZ ARA OF BOT DTA HEQ Ek e FRY ANG DA yu MARIS HEIST TEW EL RAI TI GUR PT SEN U RAR HEJ jj EA UE ASA AE TI JT an ANI fe TE AU PAIS AE BB FR ER RADA BS BRAM EURE a REPONSES WW DEDA Ps FAIRE UE EA EAS BR UR PENA o EBL Pye Mae se Intel Server System SR9000MK4U Product Guide A Okres SA MBE P J XUL JT SAR RSC AL E RADAR DIE RULES AIT KA DUAR EE AAA TEPA STE LABS JA r ei RH IA ZA DRE p n Tj Be DUR RDA TR o A Hz DAR ZALLA E BTR BC BLA ELAS AT EUR TX JJL LARA o VS E Il DE ZX E RE NI OMAR FAR a UH Fy EE Ga TE TN HEL TE Se l DO PUR Er RS IB PB SEAT LES ZA At HCH ESD s ER ESD SERIE ER RIE RITENE ESD THEM TAR WRA ESD TER URN Eee IHR Ha j BERE WL AJ 45 ELA BH E TE f AS IDI VA JR TT Ee FS Dj i HE JN niy PRE ERIN GRA RAV EAT BEM ESD JEU SHERN RAR ARI PER MI LEUR Ear WWW SEAL A EC ETc OA RAE AS DAES EA NA
23. removed a processor you have already removed these items The top cover For instructions see Removing the Top Cover on page 36 e All installed power supplies For instructions see Removing a Power Supply on page 70 The power supply filler panel if one is installed For instructions see Installing a Power Supply on page 68 Follow step 2 only The power supply box For instructions see Removing the Power Supply Box on page 76 Remove the hard drive backplane cover For instructions see Removing the Hard Drive Backplane Cover on page 87 Intel Server System SR9000MKAU Product Guide 113 The KVM card if it is installed For instructions see Removing the KVM Card on page 89 e All installed PCI cards For instructions see Removing a PCI Card on page 63 The PCI card divider For instructions see Removing the PCI Card Divider on page 91 The air flow guide For instructions see Removing the Air Flow Guide on page 95 Remove these components in order before beginning the steps below Caution Handle the processor only by the edges Do not touch the pin grid or the LGA terminal 1 Remove the protective cover from the underside of the heatsink to expose the thermal interface material Do not touch the thermal interface material See the figure below AF001262 Figure 109 Exposing the Thermal Interface Material D Verify that there are n
24. s au syst me Mettez toutes les vis ou autres attaches de c t lorsque vous retirez les panneaux d acc s Une fois que vous avez termin d acc der l int rieur du produit refixez le panneau d acc s avec les vis ou attaches d origine N essayez pas d acc der l int rieur du bloc d alimentation Il ne contient aucune pi ce r parable Renvoyez le au fabricant en cas de probl me Mettez le serveur hors tension et debranchez tous les cordons d alimentation avant d ajouter ou de remplacer tout composant non connectable chaud Lorsque vous remplacez le bloc d alimentation chaud debranchez le cordon du bloc d alimentation en cours de remplacement avant de retirer le bloc du serveur Attention Si le serveur a t utilis les processeurs et dissipateurs de chaleur install s peuvent tre chauds A moins que vous n ajoutiez ou ne retiriez un composant connectable chaud laissez le syst me refroidir avant d ouvrir les panneaux Pour viter tout risque d entrer en contact avec un composant chaud lors d une installation chaud prenez toutes les pr cautions n cessaires lorsque vous retirez ou installez des composants connectables chaud Attention Pour viter de vous blesser ne touchez pas les pales de ventilateur en mouvement Si votre syst me est fourni avec une protection sur le ventilateur ne mettez pas le syst me en route sans la protection en place Intel Server System SR9000MKAU Product
25. 0264 MB Power Assert Power Supply 20 00 08 6F A1 01 01 59 Error message MB Power Fail 22 Failure Detected Failure Main 3 3V Replace MB 0265 MB Power Assert Power Supply 20 00 08 6F A1 01 02 5A Error message MB Power Fail 22 Failure Detected Failure Main 2 5V Replace MB 0266 MB Power Assert Power Supply 20 00 08 6F A1 01 03 5B Error message MB Power Fail 22 Failure Detected Failure Main 1 8V Replace MB 0267 MB Power Assert Power Supply 20 00 08 6F A1 01 04 5C Error message MB Power Fail 22 Failure Detected Failure Main 1 5V Replace MB 0268 MB Power Assert Power Supply 20 00 08 6F A1 01 05 5D Error message MB Power Fail 22 Failure Detected Failure Main 1 2V0 Replace MB 0269 MB Power Assert Power Supply 20 00 08 6F A1 01 06 5E Error message MB Power Fail 22 Failure Detected Failure Main 1 2V1 Replace MB Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table 4 nn d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0270 MB Power Assert Power Supply 20 00 08 6F A1 01 07 5F Error message MB Power Fail 22 Failure Detected Failure Main 1 2V2 Replace MB 0271 MB Power Assert Power Supply 20 00 08 6F A1 01 08 60 Error message MB Power Fail 22 Failure Detected Failure Voltage Type Unknown Replace MB 0272 MVRO Assert Power Supply
26. 4 Spool side BMC F W binary file Progress checking 0 5 File check completed Progress 0 6 File update process started normal Progress process 0 7 File update process completed Progress normal process 0 8 File update process started Progress recovery process 0 9 File update process completed Progress recovery process 0 A FWM Boot Block procedure Progress completed 0 B Request to start F W in Non Boot Progress Block 0 C reserved 0 D reserved 0 E reserved 0 F reserved 1 0 reserved 1 1 reserved 1 2 reserved 171 Table 30 POST Codes Generated by the BMC and Logged at the Seven Segment LED Code Descriptions Classification RN 1 3 reserved 1 4 reserved 1 5 reserved 1 6 reserved 1 7 reserved 1 8 WDT overflow occurred Error BMC Error 1 9 Active side file recovery error Error Replace MB 1 A Active side file update error Error 1 B Check sum error detected in active Error side 1 C SRAM check error SRAM testing Error 1 D SRAM check error Hardware Error detects error in SRAM testing 1 E Check sum error detected in both Error banks 1 F SRAM Parity error detected Error 2 0 F W in Non Boot Block started Progress 2 1 Initialization process of OS started Progress 2 2 AMI initialization started Progress 2 3 First process of task initialization Progress started 2 4 AMI task initialization generation Progress starte
27. Appendix A Console Setup uuuuuunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn nnnnnannnnnnnnene 163 On board VGA insel 163 Sena Consolen ee Rai 165 Appendix B Cabling six k arate kaka ya kana e z n e k l ka nad nd EK KA ke da ku d ku v k P k k e U RE RN E B R K RE KER R 167 Working with Ribbon Cables e nee nnne en nnet 167 Cable Connections ista cece nt a alee rer 168 Appendix C POST Codes otic cciseiscssissisecssssttcasdascssseonte ccctassesteastecedesstensearsenscendbeceuden 171 Appendix D Installation Assembly Safety Instructions 265 English ii is 265 DEUTSCHE TR D A Re te ee Be W e en ee ss nt vey t 267 FP AIG AIS EE A red ek 269 ESp Ol s yan n se Ata 271 MAMAN a O ee 273 Appendix E Safety Information us ssssssssssssnnnes 277 Warning Labels sit sans ns ee 277 Li 1 0 LES R ee else 279 Server Safety Information iii dc 279 Safety Warnings and Cautions cooocconocccccconocccnnnonccnnnanoncnnnnnnn cnn cane n cnn nnnnn nn kk kk k kK k kk 280 Intended Application Uses kK KAK kK KA KAKA KAK kK KA KRA 280 Site Selection td SA a q SERA da eden e krn xena 281 Equipment Handling Practices aan ze read da KAK kK KAKA 281 Power and Electrical Warnings 2 ia 282 System Access Wamings rennen ee er 283 Rack Mount Warnings sein onon raean ianea aiai arki E siia 284 El ctrostatic Dischar
28. Attention LED and lens switch Indicates error when this yellow LED is on The lens switch is used for hot installs removals Figure 11 PCI Card Slot Indicator Intel Server System SR9000MKA4U Product Guide 15 16 Intel Server System SR9000MK4U Product Guide Intel Server System SR9000MK4U Board Set Overview The board set for the Intel Server System SR9000MK4U consists of one main board four memory box cards installed in the memory boxes one hard drive backplane and one front panel board The block diagram of Intel Server System SR9000MK4U is as follows The connection points between the main board and the front panel board are shown by the green circled numbers To From Add on SAS PCI Card AF001093 HDD Backplane Front Panel Board LT cbe ranon PCl e x8 slot PCI e x16 slot PCI X 133MHz slot PCI e x8 slot PCI e x16 slot PCI X 133MHz slot S Intel Itanium 2 Processor Processor Itanium 2 Processor Node Controller Main Board Main Memory Board x4 Figure 12 Block Diagram 17 Main Board 18 Main Board O Processor Socket0 O Processor Socket1 Processor Socket2 c5 PCI slot1 c PCI slot2 PCI slot3 C8 PCI slot4 c9 PCI slot5 P
29. Chassis Serial Number xxxxxxxx Exit Configuring Serial Over LAN 1 Open System Setup Menu on the screen 2 Choose Server Management as shown below System Setup Menu Main Processor Memory Devices Server Management Security Save changes and Exit Discard changes and Exit Restore Defaults Exit 150 Intel Server System SR9000MKAU Product Guide 3 Choose Console Redirection on the screen below Server Management Menu Examine and set server management parameters Console Redirection Management LAN SEL Clear Exit 4 Choose COM1 Console Redirection on the screen below Console Redirection Menu Examine and set console redirection parameters COM1 Console Redirection Exit 5 Set the COMI Speed to 9600 19200 on the screen below The baud rate must be equal to the speed specified for serial redirection functions of the BIOS and the speed used for the configuration of the boot loader and operating system COM1 Console Redirection Menu Examine and set console redirection parameters Headless Support Enable COM1 Speed 19200 bps Exit Use Enter to change value 6 By default a null user and null password is available from SOL 7 The user name and user password are configurable with the SYSCFG utility For information about this utility see the EFT Utility User 5 Guide 8 Bundled management software will us
30. Confirm the drive letter of the device 2 From the Start menu select Control Panel and then Administrative Tools 3 Click on Event Viewer to open it 4 Select System in the tree display section and select Save Log File As from the Operation menu on the menu bar 5 A dialog box Save System Log As opens Select an appropriate drive letter in the Save in list Enter system evt as the file name 6 Click Save 7 Select Save Log File As from the Operation menu on the menu bar 8 The Save System Log As dialog box opens Select an appropriate drive letter in the Save in list Select CSV comma separated value as the file type Change the file name to system csv 9 Click Save 10 Select Security in the tree display section 11 Select Save Log File As from the Operation menu on the menu bar 12 The Save Security Log As dialog box opens 160 Intel Server System SR9000MKAU Product Guide Select an appropriate drive letter in the Save in list Enter security evt as the file name 13 Click Save 14 Select Save Log File As from the Operation menu on the menu bar 15 The dialog box Save Security Log As opens Select an appropriate drive letter in the Save in list Select CSV comma separated value as the file type Change the file name to security csv 16
31. Cooling Fault LED See Front Panel on page 5 P7 General Fault LED See Front Panel on page 5 Intel Server System SR9000MK4U Product Guide Table 17 Front Panel Board Connectors Board Location Connector Description C1 HM C2 DVD C3 USB4 5 USB Type A port x2 Intel Server System SR9000MK4U Product Guide 31 32 Intel Server System SR9000MK4U Product Guide 3 Installing and Removing Components To complete many of the installation or removal procedures in this chapter you will need to first install or remove other components For example to remove the PCI card divider you first need to remove the chassis cover the power supplies the power supply box the CPU1 CPU2 MVR cable the KVM card and all add in cards This guide will direct you to each installation removal section as is necessary to accomplish your final goal This means you may need to change pages several times to move from one procedure to the next Cautions e Installing and replacing optional components inside the server is to be performed only by trained personnel Before following any of the procedures in this chapter review all of the safety instructions located in Safety Information on page 277 e Unless you are performing a hot swap function for hot swap instructions are provided you must turn off your system and disconnect all power plugs before beginning any procedure in this chapter Do not
32. Cover on page 37 lt gt The front bezel For instructions see Installing the Front Bezel on page 35 Intel Server System SR9000MKAU Product Guide 109 Installing and Removing a Processor Before beginning these steps power down your server system and unplug all AC power cords The following figure shows the components of the processor assembly Refer to this figure as needed during the installation process to identify the components discussed in this section AF001249 A Processor D Spring shroud B Heat sink E Bolster plate C Spring clip F MVR Figure 106 Processor Assembly Components 110 Intel Server System SR9000MK4U Product Guide Removing a Processor To perform this procedure you first need to remove The top cover For instructions see Removing the Top Cover on page 36 All installed power supplies For instructions see Removing a Power Supply on page 70 The power supply filler panel if one is installed For instructions see Installing a Power Supply on page 68 Follow step 2 only The power supply box For instructions see Removing the Power Supply Box on page 76 Remove the hard drive backplane cover For instructions see Removing the Hard Drive Backplane Cover on page 87 The KVM card if it is installed For instructions see Removing the KVM Card on page 89 All installed PCI cards For instructions see Removin
33. Deassert Presence 01 00 0C EF B6 X1 XF MMR removal Informational Al 02 Detected where Event started message No weya i bit 7 4 MMR action necessary ID 0 3 1019 Memory Deassert Spare 01 00 0C EF B8 3X MMR Memory chip Informational AO 02 ID replacement message No finished action necessary bit 7 4 MMR ID 0 3 bit 3 0 DIMM ID 0 JDOAO 1 JDOA1 2 JDOBO 3 JDOB1 4 JD2A0 5 JD2A1 6 JD2B0 7 JD2B1 Intel Server System SR9000MKAU Product Guide Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event ae au oe eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1019 Memory Deassert Spare 01 00 0C EF B8 3X MMR Memory chip Informational A1 02 ID replacement message No finished action necessary bit 7 4 MMR ID 0 3 e bit 3 0 DIMM ID 0 JDOAO 1 JDOA1 2 JDOBO 3 JDOB1 4 JD2A0 5 JD2A1 6 JD2B0 7 JD2B1 1020 System Assert System Firmware 01 00 OF 6F AO POST POST Critical Error message Firmware Error POST error code Error POST Error Check POST Progress Error POST error Code ec 12 code code The maintenance action depends on the POST code 1020 System Assert System Firmware 01 00 OF 6F CO 02 00 No usable system Error message AO Firmware Error POST memory Progress Error Check if MMRs 12 installed correctly
34. Desconecte todos los cables y l neas de telecomunicaci n que est n conectados al sistema Guarde todos los tornillos o elementos de fijaci n cuando retire las cubiertas de acceso Cuando termine de operar en el interior del producto vuelva a colocar los tornillos o los elementos de fijaci n originales de la cubierta de acceso No acceda al interior de la fuente de alimentaci n No hay elementos en la fuente de alimentaci n que usted pueda reparar y utilizar Devu lvala al fabricante para repararla Apague el servidor y desconecte todos los cables de alimentacion antes de agregar o reemplazar cualquier componente que no es de conexion en funcionamiento Alreemplazar una fuente de alimentacion de conexion en funcionamiento desenchufe el cable de alimentaci n de la fuente de alimentaci n que va a reemplazar antes de extraerla del servidor Precauci n Si el servidor se ha estado ejecutando los procesadores y disipadores de calor estaran recalentados A no ser que est instalando o extrayendo un componente de conexi n en funcionamiento deje que el sistema se enfr e antes de abrir las cubiertas Para que no llegue a tocar los componentes que est n calientes cuando est realizando una instalaci n de conexi n en funcionamiento tenga cuidado al extraer o instalar los componentes de conexi n en funcionamiento Precauci n Para evitar posibles da os no toque las aspas en movimiento de los ventiladores Si el sistema se le
35. El sistema esta dise ado para funcionar en un entorno de trabajo normal Escoja un lugar Limpio y libre de part culas en suspensi n salvo el polvo normal Bien ventilado y alejado de fuentes de calor incluida la luz solar directa e Alejado de fuentes de vibraci n e Aislado de campos electromagn ticos fuertes producidos por dispositivos el ctricos e Enregiones con frecuentes tormentas el ctricas se recomienda conectar su sistema a un eliminador de sobrevoltage y desconectar el m dem de las l neas de telecomunicaci n durante las tormentas e Provisto de una toma de tierra correctamente instalada e Provisto de espacio suficiente como para acceder a los cables de alimentaci n ya que stos hacen de medio principal de desconexi n del sistema Italiano Rivolgersi ad un tecnico specializzato per la riparazione dei componenti dell alimentazione di questo prodotto E possibile che il prodotto disponga di pi fonti di alimentazione Non modificare o utilizzare il cavo di alimentazione in c a fornito dal produttore se non corrisponde esattamente al tipo richiesto Ad ogni fonte di alimentazione corrisponde un cavo di alimentazione in c a separato Intel Server System SR9000MKAU Product Guide 273 L interruttore attivato disattivato nel pannello anteriore non interrompe l alimentazione in c a del sistema Per interromperla necessario scollegare tutti i cavi di alimentazion
36. Error 20 00 07 6F A5 OC 31 53 Error message CPU3 Configuration Error Disabled All CPUs are disabled Include CPU3 Replace CPU3 0259 CPUS 70 Assert Configuration Error 20 00 07 6F A5 OC 32 54 Error message CPU3 Configuration Error Illegal Type CPU3 is WB unsupported type Replace CPU3 with WB supported type 0260 CPU3 70 Assert Configuration Error 20 00 07 6F A5 OC 33 55 Error message CPU3 Configuration Error Different Type CPUS is different type from CPUO 2 Replace CPU3 with same type as CPUO 2 0261 CPU3 Init Error 71 Assert Transition to non recoverable from less serve 20 00 07 07 A3 03 70 56 Error message CPU3 I2C Access Error PIROM Replace CPU3 Replace MB Intel Server System SR9000MKAU Product Guide 222 223 Table 32 BMC Sensor Table ne d Event Generator Sensor Event Fa os ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0262 CPUS Init Assert Transition tonon 2000 07 07 A3 03 71 57 Error message CPU3 I2C Error 71 recoverable from Access Error Temperature less serve Monitor Replace CPU3 Replace MB 0263 MB Power Assert Power Supply 20 00 08 6F A1 01 00 58 Error message MB Power Fail 22 Failure Detected Failure Main 5 0V Replace MB
37. Fault Deassert No action necessary 0362 SLOT3 D3 Assert Fault Status 20 00 21 6F 00 FF FF Error message SLOTS Fault meseited Replace SLOTS Replace MB 0363 SLOT3 D3 Deassert Fault Status 20 00 21 EF 00 FF FF Informational message Asserted SLOTS Fault Deassert No action necessary 0364 SLOT4 D4 Assert Fault Status 20 00 21 6F 00 FF FF Error message SLOT4 Fault Astere Replace SLOT4 Replace MB 0365 SLOT4 D4 Deassert Fault Status 20 00 21 EF 00 FF FF Informational message Asserted SLOT4 Fault Deassert No action necessary 0366 SLOT5 D5 Assert Fault Status 20 00 21 6F 00 FF FF Error message SLOT5 Fault Apene Replace SLOT5 Replace MB 0367 SLOT5 D5 Deassert Fault Status 20 00 21 EF 00 FF FF Informational message Asserted SLOT5 Fault Deassert No action necessary Intel Server System SR9000MK4U Product Guide Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0368 SLOT6 D6 Assert Fault Status 20 00 21 6F 00 FF FF Error message SLOT6 Fault Assered Replace SLOT6 Replace MB 0369 SLOT6 D6 Deassert Fault Status 20 00 21 EF 00 FF FF Informational message Asserted SLOT6 Fault Deassert No action necessary 0370 Power Up Assert SO GO working 20 00 22 6F 00 FF FF Informa
38. Hot Assert Device Inserted 20 00 08 08 01 FF FF Informational message PSO Plug C2 Inserted No action necessary 0287 PS1 Hot Assert Device Removed 20 00 08 08 00 FF FF Informational message PS1 Plug C3 Removed No action necessary Intel Server System SR9000MKAU Product Guide 226 227 Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0288 PS1 Hot Assert Device Inserted 20 00 08 08 01 FF FF Informational message PS1 Plug C3 Inserted No action necessary 0289 PSO Power Assert Power Supply 20 00 08 6F A1 01 20 Error message PSO Power Fail C4 Failure Detected Failure Redundancy Lost Check PSCBLO connection Replace PSO 0290 PSOPower Assert Power Supply 20 00 08 6F A1 01 21 6A Error message PSO Power Fail C4 Failure Detected Failure Insufficient Resources Check PSCBLO connection Replace PSO 0291 PSO Power Deassert Power Supply 20 00 08 EF A1 01 22 Informational message PSO Fail C4 Failure Detected Power Failure Deassert No action necessary 0292 PS1 Power Assert Power Supply 20 00 08 6F A1 01 30 Error message PS1 Power Fail C5 Failure Detected Failure Redundancy Lost Check PSCBL1 connection Replace PS1 0293 PS1 Power Assert Power Supply 20 00 08 6F A1 01 31 6B Error message PS1 Power Fail C5 Fa
39. IPMI SEL Sensor Event Data Message Type Name and Event oe er eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1036 Board 00 Assert Critical 01 00 15 07 A2 03 51 PCI Express Error message recoverable error Error has been NDC ESB2 PCI detected at NDC E I f NDC ESB2 PCI E I F in detected ESB2 Replace MB 1036 Board 00 Assert Critical 01 00 15 07 A2 04 51 PCI Express Error message AO recoverable error Repl MB ESB2 PXH If epla e ME ESB2 detected 1036 Board 00 Assert Critical 01 00 15 07 A2 05 51 PCI Express Error message A1 recoverable error 1 replace MB ESB2 PXH If PXH detected 1037 Board 00 Assert Critical 01 00 15 07 A2 XX 1X Node Link Error message recoverable error Replace MB 1037 Board 00 Assert Critical 01 00 15 07 A2 00 86 Unexpected Clock Warning message Al Frequency Reboot system This works in case that clock frequency has been altered by OEM defined IPMI commana Replace MB Intel Server System SR9000MKAU Product Guide 252 Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event aa aa er eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1038 Board 00 Assert Non recoverable 01 00 15 07 A3 CPU FSB fatal error Error message Socket ID OX CPU Socket ID Replace CPUx e x0 CPUO pointed out by e x1 CPU Event D
40. Informational message MB 23 going low Main 12V Lower Critical Deassert No action necessary 0036 MB M12V Deassert Lower Non 20 00 02 81 54 XX XX Informational message MB 23 recoverable Main 12V Lower Non going low recoverable Deassert No action necessary 0037 MB M12V Deassert Upper Critical 20 00 02 81 59 XX XX Informational message MB 23 going high Main 12V Upper Critical Deassert No action necessary 0038 MB M12V Deassert Upper Non 20 00 02 81 5B XX XX Informational message MB 23 recoverable Main 12V Upper Non going high recoverable Deassert No action necessary 0039 MB M5 0V Assert Lower Critical 20 00 02 01 52 XX XX Warning message MB Main 24 going low 5 0V Lower Critical Replace MB 0040 MB M5 0V Assert Lower Non 20 00 02 01 54 XX XX Error message MB Main 24 recoverable 5 0V Lower Non recoverable ing l er Replace MB 0041 MB M5 0V Assert Upper Critical 20 00 02 01 59 XX XX Warning message MB Main 24 going high 5 0V Upper Critical Replace MB 0042 MB M5 0V Assert Upper Non 20 00 02 01 5B XX XX Error message MB Main 24 recoverable 5 0V Upper Non recoverable going high Replace MB Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table seal Generator Sensor Event Eveni al l Seg Message Type Description Name and Event ID Type Trigger Event Data2 Code Recovery Informatio
41. MB 195 Intel Server System SR9000MK4U Product Guide Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0088 MB Assert Lower Non 20 00 02 01 54 XX XX Error message MB Main M1 2V1 recoverable 1 2V1 Lower Non 2A going low recoverable Replace CPU2 CPU3 Replace MB 0089 MB Assert Upper Critical 20 00 02 01 59 XX XX Warning message MB Main M1 2V1 going high 1 2V1 Upper Critical an Replace CPU2 CPU3 Replace MB 0090 MB Assert Upper Non 20 00 02 01 5B XX XX Error message MB Main M1 2V1 recoverable 1 2V1 Upper Non 2A going high recoverable Replace CPU2 CPU3 Replace MB 0091 MB Deassert Lower Critical 20 00 02 81 52 XX XX Informational message MB M1 2V1 going low Main 1 2V1 Lower Critical 2A Deassert No action necessary 0092 MB Deassert Lower Non 20 00 02 81 54 XX XX Informational message MB M1 2V1 recoverable Main 1 2V1 Lower Non 2A going low recoverable Deassert No action necessary 0093 MB Deassert Upper Critical 20 00 02 81 59 XX XX Informational message MB M1 2V1 going high Main 1 2V1 Upper Critical 2A Deassert No action necessary Intel Server System SR9000MKAU Product Guide 196 197 Table 32 BMC Sensor Table N Generator Sensor Event Eveni al
42. OEM Assert Informational 20 00 12 07 A8 00 31 Informational message Event 01 CMOS Clear Mode Exit No action necessary 0311 OEM Assert Informational 20 00 12 07 A8 00 40 Informational message FWH Event 01 Emergency Recovery Mode Enter No action necessary Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0312 OEM Assert Informational 20 00 12 07 A8 00 41 Informational message FWH Event 01 Emergency Recovery Mode Exit No action necessary 0312 OEM Assert Informational 20 00 12 07 A8 00 50 Informational message ACPI A Event 01 Power Button Event Emulation Initiate Soft shutdown No action necessary 0313 Hard Assert OEM System 20 00 12 6F 01 FF FF Informational message Hard Reset 03 Boot Event Reset OEM System Boot Event No action necessary 0314 Soft Reset Assert Front Panel NMI 20 00 13 6F 00 FF FF Informational message Critical Diagnostic Dump Interrupt Diagnostic Interrupt Interrupt Interrupt 04 F No action necessary 0315 SoftReset Assert Fatal NMI 20 00 13 6F 09 FF FF Informational message Critical Machine Check Interrupt Interrupt Fatal NMI 04 E No action necessary 0316 Reset Assert Reset Button 20 00 14 6F 02 FF FF Informat
43. SR9000MKAU Product Guide 319 320 Intel Server System SR9000MKAU Product Guide
44. Serverplatinen Intel Servergeh use Standfu und Rack sowie installierte Peripherieger te Es enth lt Warnungen und Vorsichtsma nahmen zur Vermeidung von Gefahren durch Verletzung Stromschlag Feuer und Besch digungen von Ger ten Lesen Sie diese Dokument daher sorgf ltig bevor Sie Ihr Intel Serverprodukt installieren oder warten Bei Widerspr chen zwischen den hier vorliegenden Angaben und den Informationen im Lieferumfang des Produkts oder auf der Website des betreffenden Produkts hat die Produktdokumentation Vorrang Die Integration und Wartung des Servers darf nur durch technisch qualifizierte Personen erfolgen Um die Einhaltung der vorhandenen Zulassungen und Genehmigungen f r das Produkt zu gew hrleisten sind die Richtlinien in diesem Handbuch sowie die Montageanleitungen in den Serverhandb chern zu beachten Verwenden Sie nur die beschriebenen zugelassenen Komponenten die im vorliegenden Handbuch angegeben werden Die Verwendung anderer Produkte oder Komponenten f hrt zum Erl schen der UL Zulassung und anderer Genehmigungen f r das Produkt Dadurch kann das Produkt gegen Produktbestimmungen versto en die im Verkaufsland gelten Sicherheitshinweise und Vorsichtsma nahmen 286 Um Verletzungen und Besch digungen zu vermeiden sollten Sie vor dem Beginn der Produktinstallation die nachfolgend aufgef hrten Sicherheitshinweise und informationen sorgf ltig lesen und befolgen In dem vorliegenden Handbuch sowi
45. Type Name and Event aA au oe eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1010 Memory Assert Uncorrectable 01 00 0C 6F B2 0X MMR Memory Error message AO 02 ECC ID uncorrectable Four DIMMs ECC error should be replaced Single bit 7 4 MMR Mode d g ID 0 3 system will log bit 3 0 DIMM four messages in ID the SEL 0 JDOAO Replace MMRx 1 JDOA1 DIMMx 2 JDOBO 3 JDOB1 4 JD2A0 5 JD2A1 6 JD2B0 7 JD2B1 1010 Memory Assert Uncorrectable 01 00 OC 6F B2 1X MMR Memory Error message A1 02 ECC ID uncorrectable Four DIMMs ECC error should be replaced Double bit 7 4 MMR Mode ca ID 0 3 system will log bit 3 0 DIMM four messages in ID the SEL DIMMs 0 JDOAO to be replaced 1 JDOA1 x n multiple 2 JDOBO en Beer 4 JD2A0 5 JD2A1 6 JD2B0 7 JD2B1 Intel Server System SR9000MKAU Product Guide 242 Table 33 IPMI SEL Sensor Event Datal Message Type Name and Event aA au oe eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1010 Memory Assert Uncorrectable 01 00 0C 6F B2 2X MMR Memory Error message A2 02 ECC ID uncorrectable Eight DIMMs ECC error should be replaced Mirror bit 7 4 MMR Mode Jy ID 0 3 system will log bit 3 0 DIMM eight messages in ID the SEL DIMMs 0 JDOAO to be replaced zen exist i
46. XX XX MB Main 1 5V Upper Non 28 recoverable recoverable Replace MB going high Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table sega Generator Sensor Event Eveni al l Seg Message Type Description Name and Event ID Type Trigger Event Data2 Code Recovery Information Number yp gg Event Data3 y 0075 MB M1 5V Deassert Lower Critical 20 00 02 81 52 XX XX Informational message MB 28 going low Main 1 5V Lower Critical Deassert No action necessary 0076 MB M1 5V Deassert Lower Non 20 00 02 81 54 XX XX Informational message MB 28 recoverable Main 1 5V Lower Non going low recoverable Deassert No action necessary 0077 MB M1 5V Deassert Upper Critical 20 00 02 81 59 XX XX Informational message MB 28 going high Main 1 5V Upper Critical Deassert No action necessary 0078 MB M1 5V Deassert Upper Non 20 00 02 81 5B XX XX Informational message MB 28 recoverable Main 1 5V Upper Non going high recoverable Deassert No action necessary 0079 MB Assert Lower Critical 20 00 02 01 52 XX XX Warning message MB Main M1 2V0 going low 1 2V0 Lower Critical 2 i Replace CPUO CPU1 Replace MB 0080 MB Assert Lower Non 20 00 02 01 54 XX XX Error message MB Main M1 2V0 recoverable 1 2V0 Lower Non 29 going low recoverable Replace CPUO CPU1 Replace MB 0081 MB Assert Upper Critical 20 00 02 01 59 XX XX
47. an den Kanten fest Legen Sie die Platinen nach dem Auspacken aus der Schutzh lle oder nach dem Ausbau aus dem Server mit der Bauelementseite nach oben auf eine geerdete statisch entladene Unterlage Verwenden Sie dazu sofern verf gbar eine leitfahige Schaumstoffunterlage aber niche die Schutzh lle der Platine Ziehen Sie die Platine nicht ber eine Fl che 290 Intel Server System SR9000MKAU Product Guide Andere Gefahren Batterieaustausch Vorsicht Wird die Batterie unsachgem ausgetauscht besteht Explosionsgefahr Verwenden Sie als Ersatz nur die vom Ger tehersteller empfohlene Batterie Beachten Sie bei der Entsorgung von Batterien die g ltigen Bestimmungen Versuchen Sie nicht eine Batterie aufzuladen Versuchen Sie nicht eine Batterie zu ffnen oder sonstwie zu besch digen K hlung und Luftstrom Vorsicht Verlegen Sie Kabel sorgf ltig entsprechend der Anleitung um St rungen des Luftstroms und K hlungsprobleme zu vermeiden Zur Gew hrleistung des ordnungsgem en K hlungs und Luftstromverhaltens darf das System nur mit angebrachten Geh useabdeckungen betrieben werden Die Inbetriebnahme des Systems ohne Abdeckung kann zur Besch digung von Systemkomponenten f hren So bringen Sie die Abdeckung wieder an e Vergewissern Sie sich zun chst da Sie keine Werkzeuge oder Teile im Geh use vergessen haben e Pr fen Sie ob Kabel Erweiterungskarten sowie weitere Komponenten ordnungsgem angebrach
48. and Removing Chassis Handles h d kk kk kk kK 129 Installing Chassis Handles dai he eet ae 129 Removing Chassis Handles E ae ee Es kk KK AKA A 129 Chapter 4 Configuration Software and Utilities 131 The Extensible Firmware Interface EFI Boot Manager EEE nen 131 The Extensible Firmware Interface EFI Shell ELE 134 Lee ASIE Pa Ne A a MAR ee AAA dl oo aci 137 Formatting a Hard Drive een 137 Cl aring the GMOS pati daa 140 Upgrading the Firmware Ls RE ee A RdA 140 How to LS FWUPDATE un aka Hain 142 Pile ee a A EE E r e mm 144 Using System Selup za nn ee 145 SIMIO UNIO pt ee ein 145 Recording Your Setup Settings usssrsnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnrnnnnnnnnnnnnn 145 Navigating Setup Utility Screens viii na 146 Primary Screens an ee a se is 146 Configuring Setial Over LAN 0d A acetates 150 Chapter 5 TROUDIESHOOUING cimil 153 Initial Troubleshooting Steps u a de tedio dices 153 Collecting System State Information oooomnoccnnnnnccccnnnnocccnnnnnnccncnnnnnnnn nora connnnann cnc naar nn kk nn 156 How to Read the POST Codes esperas ees Ei ls 159 Intel Server System SR9000MK4U Product Guide xiii How to Use Selview to Read the System Event Log iE EE 160 How to Collect System and Error LOGS ooocccccnoccccnononcccnnonancnonannnncnn nono na nnn cano kk kK kk KK KA 160 Taking Corrective AGO Eee een 162
49. blinking to green When the slot cover is inserted instead of PCI card skip this operation 8 Install the top cover For instructions see Installing the Top Cover on page 37 Intel Server System SR9000MK4U Product Guide 67 Installing and Removing a Power Supply Your system was shipped to you with two power supplies installed Both power supplies must be installed and plugged in when a 110 V outlet is used Hot swapping is not available under this condition One power supply can be used when it is connected to a 220 V outlet Under this condition a power supply can be hot swapped if necessary The instructions below describe removing a power supply filler panel The power supply filler panel would be used only if the power supply is connected to a 220 V outlet If a power supply is removed and not replaced a filler panel must be installed into the empty opening You will need to remove the power supplies to perform the following operations To replace a power supply To install or remove the power supply box To install or remove the power supply support To install or remove the fan box To install or remove the PCI card divider To install or remove the air flow guide To install or remove the hard drive backplane To install or remove the mounting plate To install or remove a processor Warning The power supply module has a high voltage area in it Do not open the power supply It may result in electri
50. caso de que no haya una disponible prot jase de alguna forma contras las descargas llevando un brazalete antiest tico conectado a la toma de tierra de la carcasa cualquier superficie de metal que no est pintada del servidor cuando manipule las piezas Manipule siempre las tarjetas con el m ximo cuidado Pueden ser sumamente sensibles a las descargas electrost ticas Suj telas s lo por los bordes Una vez extraida la tarjeta de su envoltorio de protecci n o del servidor col quela con el lado de los componentes hacia arriba sobre una superficie con toma de tiearra y sin carga est tica Utilice una almohadilla de espuma conductora si dispone de ella pero nunca el envoltorio de la tarjeta No deslice la tarjeta sobre ninguna superficie Sustituci n de la bater a Precauci n Existe el peligro de explosi n si la bater a no se reemplaza correctamente Al reemplazar la bater a utilice s lo la bater a recomendada por el fabricante del equipo Deseche las bater as respetando la normativa local No intente recargar la bater a No intente desmontar pinchar o causar cualquier otro desperfecto a una bater a 302 Intel Server System SR9000MKAU Product Guide Enfriamiento y circulaci n de aire Precauci n El tendido de los cables debe realizarse cuidadosamente tal y como se le indica para reducir al minimo los problemas de obstruccion de la ventilacion y de refrigeracion Para conseguir una refrigeracion y corriente de ai
51. cause severe in Lift with two or more persons AF001422 Figure 141 Caution Server System is Heavy The warnings labels at the rear of the server chassis contains voltage information h Hazardous voltage AC100 127 pul rien out al of power cor fore service AC200 240V May be provied Med win wo power Cor AF001423 Figure 142 Caution System Contains Areas of High Voltage 278 Intel Server System SR9000MK4U Product Guide One of the following labels will be attached to your power supply Power Supply Hot Swap Power Supply h Hazardous voltage Can cause death or severe injury h Hazardous voltage Can cause death or severe AC100 127 injury AC200 240 V Pull out all power cords before service May be provided with two power cords AC100 127 See User s Guide before hot swap of AC200 240 V Power Supply AF001424 AF001425 Figure 143 Warning Voltage on Figure 144 Warning Voltage on Non Hot swap Power Supply Hot swap Power Supply English Server Safety Information This document applies to Intel server boards Intel server chassis pedestal and rack mount and installed peripherals To reduce the risk of bodily injury electrical shock fire and equipment damage read this document and observe all warnings and precautions in this guide before installing or maintaining your Intel server product In the event of a conflict between the information in this document and infor
52. e All installed hard drive carriers For instructions see Removing a Hard Drive on page 40 Follow steps 1 through 3 only The front control panel and optical drive assembly For instructions see Removing the Front Control Panel and Optical Drive Assembly on page 74 Intel Server System SR9000MKAU Product Guide 103 104 All installed power supplies For instructions see Removing a Power Supply on page 70 The power supply filler panel if one is installed For instructions see Installing a Power Supply on page 68 Follow step 2 only The power supply box For instructions see Removing the Power Supply Box on page 76 The hard drive backplane cover For instructions see Removing the Hard Drive Backplane Cover on page 87 The KVM card if it is installed For instructions see Removing the KVM Card on page 89 All installed PCI cards For instructions see Removing a PCI Card on page 63 The PCI card divider For instructions see Removing the PCI Card Divider on page 91 The air flow guide For instructions see Removing the Air Flow Guide on page 95 All installed fans For instructions see Removing a Fan on page 57 The fan box For instructions see Removing the Fan Box on page 98 Remove these components in order before beginning the steps below The steps below do not guide you through reinstalling the components you are removing or d
53. gg Event Data3 y 0030 CPU3 Deassert Upper Non 20 00 01 81 5B XX XX Informational message Temp 73 recoverable CPU3 Temperature Upper going high Non recoverable Deassert No action necessary 0031 MB M12V Assert Lower Critical 20 00 02 01 52 XX XX Warning message MB Main 23 going low 12V Lower Critical If PSO 1 Power Failure SEL is generated give priority to it Replace PSO PS1 Replace MB 0032 MB M12V Assert Lower Non 20 00 02 01 54 XX XX Error message MB Main 12V 23 recoverable Lower Non recoverable If going low PSO 1 Power Failure SEL is generated give priority to it Replace PSO PS1 Replace MB 0033 MB M12V Assert Upper Critical 20 00 02 01 59 XX XX Warning message MB Main 23 going high 12V Upper Critical If PSO 1 Power Failure SEL is generated give priority to it Replace PSO PS1 Replace MB 0034 MB M12V Assert Upper Non 20 00 02 01 5B XX XX Error message MB Main 12V 23 recoverable Upper Non recoverable If going high PSO 1 Power Failure SEL is generated give priority to it Replace PSO PS1 Replace MB Intel Server System SR9000MKAU Product Guide 188 189 Table 32 BMC Sensor Table seh Generator Sensor Event Eveni al l Seg Message Type Description Name and Event ID Type Trigger Event Data2 Code Recovery Information Number yp gg Event Data3 y 0035 MB M12V Deassert Lower Critical 20 00 02 81 52 XX XX
54. instructions du fabricant Intel Server System SR9000MK4U Product Guide Le syst me a t con u pour fonctionner dans un cadre de travail normal L emplacement choisi doit tre e Propre et d pourvu de poussi re en suspension sauf la poussi re normale Bien a r et loin des sources de chaleur y compris du soleil direct e A l abri des chocs et des sources de vibrations e Isol de forts champs lectromagn tiques g en r s par des appareils lectriques Dans les r gions sujettes aux orages magn tiques il est recomand de brancher votre syst me un supresseur de surtension et de d brancher toutes les lignes de t l communications de votre modem durant un orage Muni d une prise murale correctement mise la terre Suffisamment spacieux pour vous permettre d acc der aux c bles d alimentation ceux ci tant le seul moyen de mettre le syst me hors tension Espa ol El usuario debe abstenerse de manipular los componentes de la fuente de alimentaci n de este producto cuya reparaci n debe dejarse exclusivamente en manos de personal t cnico especializado Puede que este producto disponga de m s de una fuente de alimentaci n No intente modificar ni usar el cable de alimentaci n de corriente alterna si no corresponde exactamente con el tipo requerido El n mero de cables suministrados se corresponden con el n mero de fuentes de alimentaci n de corriente alt
55. is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Intel Server System SR9000MKAU Product Guide 315 Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment The customer is responsible for ensuring compliance of the modified product Only peripherals computer input output devices terminals printers etc that comply with FCC Class A or B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and TV reception All cables used to connect to peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and TV reception Industry Canada ICES 003 Cet appareil num rique respecte les limites bruits radio lectriques applicables aux appareils num riques de Classe A prescrites dans la norme sur le mat riel brouilleur Apparelis Num riques NMB 003 dictee par le Ministre Canadian des Communications English translation of the notice above Thi
56. kk kk ek 87 Installing the Hard Drive Backplane Cover uuuuusssnneesessnnnnennsnnnnnnnnnnnnnnnnnnnenannn nn 88 Installing and Removing the KVM Card E kk kek kk k k kk K k kK 89 Intel Server System SR9000MK4U Product Guide Removing the VCR messe desde annee net 89 Installing the KVM Card nun 90 Installing and Removing the PCI Card Divider VU 91 Removing the PCI Card Divider su 91 Installing the PCI Card Divider u ts 93 Installing and Removing the Air Flow Guide ELEEE E kk kk kek kk kek 95 Removing the Air Flow Guide sie rte ane den id 95 Installing the Air Flow Guide 2 ee 97 Installing and Removing the Fan BOX su kk kek ek kk KA KA KAR KA KA KIR RA 98 Removing tie Fan BOX i e Marwa dl hal Ke REY y Bei 98 Installing he Fan BOX rae k x a dee 101 Installing and Removing the Hard Drive Backplane EE Ek 103 Removing the Hard Drive Backplane 0 00 ee Ek kK KK KK KA 103 Installing the Hard Drive Backplane iEiu EEE Ek nn 107 Installing and Removing a Processor cceccceeeeeeeeeeeeeeee cece eeeeeeeeeeeeeeeeeeeesseeaeeeeseneneeaes 110 Removing a Processor nn eds 111 Installifig the Processor sise A a end ke be Wk 113 Disassembling a Processor Assembly kk kk KK K KK KAKA 122 Installing and Removing the Mounting Plate Ek 125 Removing the Mounting Plate sieste ee eee ee ii 125 Installing the Mounting Plate 2 127 Installing
57. l Seg Message Type Description Name and Event ID Type Trigger Event Data2 Code Recovery Information Number yp gg Event Data3 y 0094 MB Deassert Upper Non 20 00 02 81 5B XX XX Informational message MB M1 2V1 recoverable Main 1 2V1 Upper Non 2A going high recoverable Deassert No action necessary 0095 MB Assert Lower Critical 20 00 02 01 52 XX XX Warning message MB Main M1 2V2 going low 1 2V2 Lower Critical 2B Replace MB 0096 MB Assert Lower Non 20 00 02 01 54 XX XX Error message MB Main M1 2V2 recoverable 1 2V2 Lower Non 2B going low recoverable Replace MB 0097 MB Assert Upper Critical 20 00 02 01 59 XX XX Warning message MB Main M1 2V2 going high 1 2V2 Upper Critical 2B Replace MB 0098 MB Assert Upper Non 20 00 02 01 5B XX XX Error message MB Main M1 2V2 recoverable 1 2V2 Upper Non 2B going high recoverable Replace MB 009 MB Deassert Lower Critical 20 00 02 81 52 XX XX Informational message MB M1 2V2 going low Main 1 2V2 Lower Critical 2B Deassert No action necessary 0100 MB Deassert Lower Non 20 00 02 81 54 XX XX Informational message MB M1 2V2 recoverable Main 1 2V2 Lower Non 2B going low recoverable Deassert No action necessary 0101 MB Deassert Upper Critical 20 00 02 81 59 XX XX Informational message MB M1 2V2 going high Main 1 2V2 Upper Critical 2B Deassert No action necessary Intel Server
58. la conformit avec les certifications et approbations de produit existantes Utilisez uniquement les composants d crits et r glement s sp cifi s dans ce guide L utilisation d autres produits composants annulera la liste UL et les autres approbations r glementaires du produit et le produit peut ne pas tre conforme aux autres lois et r glementations locales applicables au produit S curit avertissements et mises en garde 292 Pour viter de vous blesser ou d endommager votre quipement lisez et respectez toutes les informations et consignes de s curit avant de commencer l installation du produit Les symboles de s curit suivants peuvent tre utilis s tout au long de cette documentation et peuvent figurer sur le produit ou sur son emballage ATTENTION Indique la pr sence d un risque pouvant entrainer des blessures physiques mineures ou endommager l g rement le mat riel si la mise en garde n est pas prise en compte AVERTISSEMENT Indique la pr sence d un risque pouvant entrainer des blessures corporelles graves si l avertissement n est pas pris en compte Indique un risque potentiel si les informations signal es ne sont pas prises en compte Indique des risques d electrocution pouvant entrainer des blessures corporelles graves ou mortelles si les consignes de s curit ne sont pas respect es Signale des composants ou des surfaces soumis des temp ratures lev es Indi
59. las aspas de los ventiladores ya que de lo contrario se podr an producir lesiones gt gt Intel Server System SR9000MK4U Product Guide Indica que es necesario desenchufar los cables de alimentaci n de CA para Saas desconectar la alimentaci n de CA tea Recicle por favor la bater a 63 Aplicaciones y usos previstos Este producto ha sido evaluado como equipo de tecnologia inform tica ITE que puede instalarse en oficinas escuelas salas de equipos inform ticos o lugares de ambito comercial similares Es posible que sea necesario llevar a cabo una evaluaci n adicional para comprobar si este producto es apropiado para otras categor as de productos y entornos adem s de las aplicaciones inform ticas por ejemplo soluciones m dicas industriales residenciales sistemas de alarma y equipos de pruebas Selecci n de la ubicaci n El sistema se ha dise ado para funcionar en un entorno normal de oficinas Seleccione una ubicaci n que est e Limpia seca y libre de macroparticulas en suspensi n en el aire que no sean el polvo habitual de la habitaci n Bien ventilada y alejada de fuentes de calor incluida la luz solar directa y los radiadores e Alejada de fuentes de vibraci n o de golpes f sicos e Aislada de campos electromagn ticos producidos por dispositivos el ctricos En zonas propensas a tormentas el ctricas se recomienda que conecte el servidor a un supresor de sobret
60. logged to SEL Intel Server System SR9000MK4U Product Guide 173 174 Table 30 POST Codes Generated by the BMC and Logged at the Seven Segment LED Operation to Intel Server System SR9000MK4U Product Guide Code Descriptions Classification Resovar 4 6 CPU1 Thermal Trip Error error event logged to SEL 4 7 CPU1 Configuration Error Disabled Error error event logged to SEL 4 8 CPU1 Configuration Error Illegal Error error event Type logged to SEL 4 9 CPU1 Configuration Error Different Error error event Type logged to SEL 4 A CPU1 I2C Access Error PIROM Error error event logged to SEL 4 B CPU1 I2C Access Error Error error event Temperature Monitor logged to SEL 4 C CPU2 Thermal Trip Error error event logged to SEL 4 D CPU2 Configuration Error Disabled Error error event logged to SEL 4 E CPU2 Configuration Error Illegal Error error event Type logged to SEL 4 F CPU2 Configuration Error Different Error error event Type logged to SEL 5 0 CPU2 I2C Access Error PIROM Error error event logged to SEL 5 1 CPU2 I2C Access Error Error errorevent SEL List Temperature Monitor logged to SEL 5 2 CPU3 Thermal Trip Error error event logged to SEL 5 3 CPU3 Configuration Error Disabled Error error event logged to SEL 5 4 CPU3 Configuration Error Illegal Error error event Type logged to SEL 5 5 CPU3 Configuration Erro
61. on G Power fault LED Orange on Critical non recoverable power fault detected Orange blink Non critical power fault detected Off No power fault detected C Power button and power LED Green on ACPI SO state Green blink System is powering down LED off ACPI S5 state For information about power the system on and off see Powering the System On and Off on page x Cooling fault LED Orange on Critical non recoverable cooling fault detected Orange blink Non critical cooling fault detected Off No cooling fault detected by the BMC D Reset button Resets the system E System diagnostic interrupt SDINT button Asserts INIT to system General fault LED Orange on Critical non recoverable fault other than power or cooling fault detected Orange blink Non critical fault other than power or cooling fault detected Off No general fault detected Figure 3 Front Panel Controls and Indicators Intel Server System SR9000MK4U Product Guide Optical Drive Bay The slim line optical drive DVD ROM CD ROM drive is inserted from the front of the optical drive bay The system power must be turned off to remove or install this drive AF001084 Figure 4 Optical Drive Bracket with Drive Installed Note Intel validates specific DVD ROM CD ROM drives See the Intel Server System SR9000MKAU Tested Hardware and Operating System L
62. on each side of the system as shown below AF001237 Figure 81 Tightening the External Power Supply Box Screws 5 Connect the CPUI CPU2 MVR cable from the main board See the figure below to locate the MVR cable connection Intel Server System SR9000MKA4U Product Guide 81 AF001431 Figure 82 Locating the CPU1 CPU2 MVR Connection Connect the IDE cable from the main board See letter A in the figure below Connect the SAS4I cable from the main board To disconnect the cable press both ends of the cable to be unlocked and then disconnect it See letter B in the figure 8 Insert the cables into the clips at the top of the power supply box See letters C and D in the figure O AF001432 Figure 83 Connecting the IDE and SATA Cables 82 Intel Server System SR9000MK4U Product Guide 9 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Ifyou are ready to re assemble your server system install the following items in order lt gt All installed power supplies For instructions see Installing a Power Supply on page 68 lt gt The power supply filler panel if necessary For instructions see Removing a Power Supply on page 70 Follow step 4 only The top cover For instructions see Installing the Top Cover on page 37 Installing and Rem
63. outils ou de composants d tach s l int rieur du syst me V rifiez que les c bles les cartes d extension et les autres composants sont correctement install s e Fixez les panneaux au ch ssis en suivant les instructions du produit P riph riques laser Attention Pour viter tout risque d exposition aux rayonnements et ou de dommage personnel N ouvrez pas l enceinte d un p riph rique laser e Les p riph riques laser ne sont pas reparables par l utilisateur e Retournez les au fabricant en cas de probl me Intel Server System SR9000MKAU Product Guide 297 Espa ol Informacion de seguridad del servidor Este documento se aplica a las tarjetas de servidor de Intel las carcasas de servidor de Intel montaje en bastidor y en pedestal y los dispositivos perif ricos Para reducir el riesgo de da os corporales descargas el ctricas fuego y en el equipo lea este documento y preste atenci n a todos las advertencias precauciones de esta guia antes de instalar o mantener el producto de servidor de Intel En el caso de que haya diferencias entre la informaci n para un producto en particular contenida en este documento y la informaci n proporcionada con dicho producto o en el sitio Web la documentaci n del producto es la que prevalece S lo personal t cnico cualificado debe montar y prestar los servicios para el servidor Debe ce irse a las directrices de esta gu a y a las instrucciones de mont
64. page 160 Attempt to boot the operating system Obtain operating system log information For instructions see How to Collect System and Error Logs on page 160 Shut down the system If you reproduced the problem read the POST code For instructions see How to Read the POST Codes on page 159 If the system seems to have moved to the system hang status during the procedure see System Hang Status on page 159 OS Working Status 1 2 5 Read POST code Obtain operating system log information For instructions see How to Collect System and Error Logs on page 160 Reboot the system to the EFI shell Use the selview utility to obtain the system event log information For instructions see How to Use Selview to Read the System Event Log on page 160 Shut down the system If you reproduced the problem read the POST code For instructions see How to Read the POST Codes on page 159 If the system seems to have moved to a system hang status follow the steps under System Hang Status below 158 Intel Server System SR9000MK4U Product Guide System Hang Status 1 Read the POST code For instructions see How to Read the POST Codes on page 159 2 Boot the system to the EFI shell Use the selview utility to obtain the system event log information For instructions see How to Use Selview to Read the System Event Log on page 160 4 Attempt to boot the operating s
65. pull the PCI card from the slot Fora full length card Pull back on the PCI tail lock to release the PCI card See the figure below While holding the PCI tail lock back pull out the PCI card AF001143 Figure 59 Releasing the PCI Card from the Tail Lock 64 Intel Server System SR9000MKAU Product Guide 5 Insert the slot cover over the opening at the rear of the chassis Note Be sure to insert a slot cover over any unused slot An uncovered slot may affect the cooling system AF001147 Figure 60 Installing a PCI Slot Cover 6 Pull the PCI card lock until it locks into place See the figure below AF001142 Figure 61 Locking a PCI Card or Slot Cover into Place Intel Server System SR9000MKAU Product Guide 65 66 7 Close the PCI caution plate See the figure below AF001144 Figure 62 Closing the PCI Caution Plate 8 Determine your next course of action and refer to the appropriate steps If you have removed a PCI card and need to replace it see Installing a PCI Card on page 59 If you are following these steps as part of another procedure return to that procedure If you are done working inside your server system install the top cover For instructions see Installing the Top Cover on page 37 Intel Server System SR9000MKAU Product Guide Hot Plugging a PCI Card To perform this procedure you will first need to remove the top cover The steps below will direct you t
66. subject the hard drive to vibrations or impacts Drive failure may result from vibrations or impacts Before hot swapping be sure to completely understand the procedures written in this manual Tools Needed The following tools are needed to install or remove the hardware described in this chapter e Phillips screwdriver 2 e Flathead screwdriver 5 5 x 75 2 5 mm hex driver e Torx 15 driver e Cotton gloves e Antistatic wrist strap 33 Installing and Removing the Front Bezel You will need to remove the front bezel to perform the following operations To install or remove a memory box To install or remove DIMMs To install or remove an optical drive To install or remove the front control panel To install or remove the hard drive backplane To install or remove the mounting plate Removing the Front Bezel 1 Insert your finger s into the hole at the left side of the front bezel See letter A in the figure below 2 Pull the bezel firmly Figure 21 Removing the Front Bezel 34 Intel Server System SR9000MK4U Product Guide Installing the Front Bezel 1 Set the left or right side of the bezel into place at the front of the system 2 Set the opposite side of the bezel into place Push firmly until the bezel snaps into place AF001105 Figure 22 Installing the Front Bezel Intel Server System SR9000MKA4U Product Guide 35 Installing and Removing the Top Cover You will n
67. the PCI card divider to unlatch the assembly from the system The lever is located at the right side of the system in front of PCI slot 1 See letter A in the figure below 2 Pull the PCI card divider from the system See letter B in the figure D Figure 92 Removing the PCI Card Divider 3 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Reinstall the PCI card divider For instructions see Installing the PCI Card Divider on page 93 92 Intel Server System SR9000MK4U Product Guide Installing the PCI Card Divider These steps assume you have just removed the PCI card divider as described in Removing the PCI Card Divider on page 91 and your system is partially disassembled 1 Insert the two guides of the PCI divider into two guide holes near the bottom of the system 2 Verify that the guides align with the guide holes in the chassis Press down on the divider until it snaps into place AF001232 Figure 93 Installing the PCI Divider Intel Server System SR9000MKA4U Product Guide 93 3 Install the CPU1 CPU2 MVR cable See the figure below to locate the connection point on the server board AF001431 Figure 94 Locating the CPU1 CPU2 MVR Connection 4 Determine your next course of action and refer to the appropriate steps Ifyou are following these st
68. top cover For instructions see Removing the Top Cover on page 36 e All installed power supplies For instructions see Removing a Power Supply on page 70 The power supply filler panel if one is installed For instructions see Installing a Power Supply on page 68 Follow step 2 only The power supply box For instructions see Removing the Power Supply Box on page 76 The KVM card if it is installed For instructions see Removing the KVM Card on page 89 e All installed PCI cards For instructions see Removing a PCI Card on page 63 The PCI card divider For instructions see Removing the PCI Card Divider on page 91 Remove these components in order before beginning the steps below The steps below do not guide you through reinstalling the components you are removing or disconnecting in this step sequence These steps assume you are removing the air flow guide to either replace it or to access another component After completing these steps continue with the steps that directed you to this section or follow the steps under Installing the Air Flow Guide on page 97 to replace your air flow guide Intel Server System SR9000MK4U Product Guide 95 96 1 Pull the air flow guide upward to remove it from the system See the figure below AF001220 Figure 95 Removing the Air Flow Guide 2 Determine your next course of action and refer to the appropriate steps
69. x3 CPU3 Replace CPUx 1003 Processor Assert non recoverable 01 00 07 07 A3 CPU Processor fatal Error message 03 Socket ID XX error CPU Socket This SEL will be ID logged when the error checker x0 CPUO lights at the e x1 CPU1 location other than e x2 CPU2 external bus x3 CPU3 Replace CPUx 1004 Processor Assert Informational 01 00 07 07 A8 CPU Processor Information This 03 Socket ID XX correctable error SEL will be logged CPU Socket ID e x0 CPUO e x1 CPU x2 CPU2 e x3 CPU3 when the error checker lights at the location other than external bus 239 Intel Server System SR9000MKAU Product Guide Table 33 IPMI SEL Sensor Name and Number Event Generator ID Sensor Type Event Trigger Event Data Event Data2 Event Data3 Description Message Type Recovery Information 1005 Processor 04 Assert FRB1 BIST Failure 01 00 07 6F A2 CPU Socket ID XX Processor Early Late Self test failure CPU Socket ID x0 CPUO e x1 CPU e x2 CPU2 x3 CPU3 Error message Replace CPUx 1006 Processor 04 Assert FRB2 Hang in POST failure 01 00 07 6F A3 CPU Socket ID XX Processor Hangin POST CPU Socket ID e x0 CPUO e x1 CPU1 e x2 CPU2 e x3 CPU3 Error message Replace CPUx 1006 A1 Processor Assert Processor Automatically Throttled 01 00
70. 02 01 52 XX XX Warning message MMRO M1 5V 85 going low Main 1 5V Lower Critical Replace MMRO Replace MB Intel Server System SR9000MKAU Product Guide 204 205 Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0144 MMRO Assert Lower non 20 00 02 01 54 XX XX Error message MMRO Main M1 5V 85 recoverable 1 5V Lower Non recoverable golng iow Replace MMRO Replace MB 0145 MMRO Assert Upper Critical 20 00 02 01 59 XX XX Warning message MMRO M1 5V 85 going high Main 1 5V Upper Critical Replace MMRO Replace MB 0146 MMRO Assert Upper non 20 00 02 01 5B XX XX Error message MMRO Main M1 5V 85 recoverable 1 5V Upper Non recoverable going high Replace MMRO Replace MB 0147 MMRO Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M1 5V 85 going low MMRO Main 1 5V Lower Critical Deassert No action necessary 0148 MMRO Deassert Lower non 20 00 02 81 54 XX XX Informational message M1 5V 85 recoverable MMRO Main 1 5V Lower Non going low recoverable Deassert No action necessary 0149 MMRO Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M1 5V 85 going high MMRO Main 1 5V Upper Critical Deassert No action necessary 0150 MMRO Deassert Upper non 20 00 02 81 5B XX XX Informational
71. 07 6F AA CPU Socket ID XX Processor Automatically Throttled CPU Socket ID e x0 CPUO e x1 CPU1 e x2 CPU2 e x3 CPU3 Informational message No action necessary 1006 A2 Processor 04 Deassert Processor Automatically Throttled 01 00 07 6F AA CPU Socket ID XX Processor Automatically Throttled Recovered CPU Socket ID e x0 CPUO e x1 CPU1 e x2 CPU2 e x3 CPU3 Informational message No action necessary Intel Server System SR9000MKAU Product Guide 240 241 Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event aA au er eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1007 Processor Assert FRB3 Processor 01 00 07 6F A4 CPU Processor not Error message 04 Startup Socket ID XX hand off to SAL Rep CP Initialization failure CPU Socket ID eplace CPUX CPU Didn t start PER e x0 CPUO e X1 CPU1 e x2 CPU2 x3 CPU3 1009 Memory Assert Correctable ECC 01 00 0C 6F B1 XX MMR Memory Information 02 ID correctable ECC Indicates one error DIMM at CPE The system will e bit 7 4 MMR ID 0 3 log one SEL bit 3 0 DIMM ID 0 JDOAO 1 JDOA1 2 JDOBO 3 JDOB1 4 JD2A0 5 D2A1 6 JD2B0 7 JD2B1 Intel Server System SR9000MKAU Product Guide Table 33 IPMI SEL Sensor Event Datal Message
72. 07 6F A5 0C 14 7D Error message CPU1 A Error Configuration Error Installation Rule CPU1 socket is empty Install supported processor in CPU1 socket 0247 CPU1 Init Assert Transition to non 20 00 07 07 A3 03 50 4A Error message CPU1 12C Error 51 recoverable from Access Error PIROM BES BANG Replace CPU1 Replace MB 0248 CPU1 Init Assert Transition to non 20 00 07 07 A3 03 51 4B Error message CPU1 I2C Error 51 recoverable from Access Error Temperature less serve Monitor Replace CPU1 Replace MB 0249 CPU2 60 Assert Thermal Trip 20 00 07 6F 01 FF FF 4C Error message CPU2 Thermal Trip If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation Replace CPU2 0250 CPU2 60 Assert Processor 20 00 07 6F 08 FF FF Error message CPU2 Disabled Disabled Replace CPU2 Intel Server System SR9000MKAU Product Guide 220 221 Table 32 BMC Sensor Table Sensor Event Datal We Name and Event A nee a Number yp gg Event Data3 y 0251 CPU2 60 Assert Configuration 20 00 07 6F A5 0C 21 4D Error message CPU2 Error Configuration Error Disabled All CPUs are disabled Include CPU2 Replace CPU2 0252 CPU2 60 Assert Configuration 20 00 07 6F A5 OC 22 4E Error message CPU2 Error Configuration Error Illegal Type CPU2 is WB unsupported type Replace CPU2 with WB supported type 0253 CPU2 60 Asser
73. 1 recoverable from Access Error Fan Boost less severe error Control Replace MB 0321 MB Init Assert Transition to non 2000 15 07 A3 03 20 6D Error message MB 12C Error 21 recoverable from Access Error Sensor0 less severe error Replace MB 0322 MB Init Assert Transition to non 20 00 15 07 A3 03 21 6E Error message MB 12C Error 21 recoverable from Access Error Sensor1 less severe error Replace MB 0323 MB Init Assert Transition to non 20 00 15 07 A3 03 22 6F Error message MB 12C Error 21 recoverable from Access Error Voltage less severe error Margin0 Replace MB Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table Sensor Generator Sensor Event Eveni heye ji Seg Message Type Description Name and Event ID Type Trigger Eveni Dataz Code Recovery Information Number yp gg Event Data3 y 0324 MB Init Assert Transition to non 20 00 15 07 A3 03 23 70 Error message MB 12C Error 21 recoverable from Access Error Voltage less severe error Margin1 Replace MB 0325 MB Init Assert Transition to non 20 00 15 07 A3 03 24 71 Error message MB 12C Error 21 recoverable from Access Error Clock less severe error Generator Replace MB 0325 MB Init Assert Transition to non 20 00 15 07 A3 03 30 71 Error message HDDPL I2C A Error 21 recoverable from Access Error SEEPROM less severe error Replace MB HDDPL 0325
74. 20 00 08 6F 01 FF FF 61 Error message MVRO Power Power Fail Failure Detected Failure Check MVRCBLO connection CPUO and MVRO Installation Replace MVRCBLO MVRO Replace MB 0273 MVR1 Assert Power Supply 20 00 08 6F 01 FF FF 62 Error message MVR1 Power Power Fail Failure Detected Failure Re Check MVRCBLO connection CPU1 and MVR1 Installation Replace MVRCBLO MVR1 Replace MB 0274 MVR2 Assert Power Supply 20 00 08 6F 01 FF FF 63 Error message MVR2 Power Power Fail Failure Detected Failure 62 Check MVRCBL1 connection CPU2 and MVR2 Installation Replace MVRCBL1 MVR2 Replace MB Intel Server System SR9000MKAU Product Guide 224 225 Table 32 BMC Sensor Table 4 nn d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0275 MVR3 Assert Power Supply 20 00 08 6F 01 FF FF 64 Error message MVR3 Power Power Fail Failure Detected Failure G Check MVRCBL1 connection CPU3 and MVR3 Installation Replace MVRCBL1 MVR3 Replace MB 0276 MMRO Assert Power Supply 20 00 08 6F 01 FF FF 74 Error message MMRO Power Power Fail Failure Detected Failure 32 Replace MMRO Replace MB 0277 MMR1 Assert Power Supply 20 00 08 6F 01 FF FF 75 Error message MMR1 Power Power Fail Failure Detected Failure de Replace MMR1 Replace MB 0278 MMR2 Assert Power Supply 20 00 08 6F 01 FF F
75. 3 POST Code Check POST code Maintenance action depends on POST code 0302 OEM Assert Transition to non 20 00 12 07 A3 OA 00 90 Error message Multiple Event 01 recoverable from Machine Check Interrupt wen Replace MB 0303 OEM Assert Transition to non 20 00 12 07 A3 0B 00 Error message Machine Event 01 recoverable from Check Timeout ne Replace MB Intel Server System SR9000MKAU Product Guide 228 229 Table 32 BMC Sensor Table Sensor Event Data we Name and Event a a nn EN eee Number yp gg Event Data3 y 0304 OEM Assert Informational 20 00 12 07 A8 00 00 Informational message BMC Event 01 Restart IPMI command No action necessary 0305 OEM Assert Informational 20 00 12 07 A8 00 01 Informational message BMC Event 01 Restart BMC Firmware Update No action necessary 0306 OEM Assert Informational 20 00 12 07 A8 00 02 Informational message BMC Event 01 Restart BMC Memory Re initialize No action necessary 0307 OEM Assert Informational 20 00 12 07 A8 00 10 Informational message BMC Event 01 Firmware Update No action necessary 0308 OEM Assert Informational 20 00 12 07 A8 00 20 Informational message Event 01 SDINT Button Pressed No action necessary 0309 OEM Assert Informational 20 00 12 07 A8 00 30 Informational message Event 01 CMOS Clear Mode Enter No action necessary 0310
76. 3036RC 2101 Esc Exit Fl Help M More Keys D Device Properties Device Info Expander SAS Intel Server System SR9000MK4U Product Guide 6 When the device properties are displayed select Format and press the lt Enter gt key LSI Logic MPT Setup Utility 2 00 06 00 Device Properties SAS1068 Device Identifier FUJITSU MAX3036RC 2101 Scan Order 46 Bay Number 0 Device Information SAS SAS Address 500000E0 116D3092 Serial Number DQLOP5A000VH Format Verify Esc Exit F1 Help M More Keys N Next Device P Previous Device Enter Select Item 7 When the following screen appears press the lt F gt key to begin the format Formatting a 36 GB hard drive takes about 15 minutes LSI Logic MPT Setup Utility 2 00 06 00 Device Format SAS1068 Device Identifier FUJITSU MAX3036RC 2101 SAS Address 500000E0 116D3092 Serial Number DQLOP5A000VH WARNING Format will change the sector size to 512 bytes Format will permanently erase all data on this device Format may take hours to complete and cannot be stopped Press the F key to begin format or any other key to exit Elapsed Time 00 00 00 Percent Complete 0 100 RSE GE EL A 2E 5 2012 AK E AWE NSS KE EA SEA BABA MINARA Ne siegen Esc Exit F1 Help M More Keys Intel Server System SR9000MK4U Product Guide 139 8 After the format has completed press the lt Esc gt key several times until y
77. 57 BOOT No ID and entities 58 3D OS_BOOT_CHE No registration CK 59 3E OS_BOOT_BUIL No registration D 60 3F OS_BOOT_LOA No execution D 61 2A SETUP_RSE_SP RSE and Stack pointers setup 62 13 SHADOW_PAL_ Shadow PAL_B registration B 63 29 SAL_LATE_SEL Late Self Test setup and F_TEST execution 64 02 CACHE_ENABL Processor cache Enable E 65 31 REGISTER_PAL Registers CPU state saving area _AREA for recovery with PAL 66 32 INITIALIZE_IVA IVA registration 67 30 SAL_REGISTER PMI handler registration _PMI 68 19 PAL_DEBUG_FE PAL temporary debug setup ATURE 69 01 GOTO_VIRTMO Transfer to the virtual addressing DE mode 70 2B AP_POST_END AP POST termination and then transfer to OS BOOT rendezvous 71 USB_INIT USB initialization Intel Server System SR9000MK4U Product Guide 181 Table 31 POST Codes Generated by SAL and Logged at the Seven Segment LED Operation to No Code Name of Code Description Recover In the Message Type Recovery Information colum in Table 30 and Table 33 possible solutions are provided for problems Where more than one solution is provided attempt the solutions in order 182 Intel Server System SR9000MK4U Product Guide Table 32 BMC Sensor Table Sensor Generator Sensor Event Eveni Data Seg Message Type Description Name and Event ID Type Trigger Event Data2 Code Recovery Information Number yp gg Event Da
78. 800 843 4481 Costa Rica Contact AT amp T USA at 0 800 0 114 114 Once connected dial 800 843 4481 Ecuador Andimate Contact AT amp T USA at 1 999 119 Once connected dial 800 843 4481 Pacifictel Contact AT amp T USA at 1 800 225 528 Once connected dial 800 843 4481 Guatemala Contact AT amp T USA at 99 99 190 Once connected dial 800 843 4481 Mexico Contact AT amp T USA at 001 800 462 628 4240 Once connected dial 800 843 4481 Miami 1 800 621 8423 Panama Contact AT amp T USA at 00 800 001 0109 Once connected dial 800 843 4481 Paraguay 001 916 377 0114 Peru 001 916 377 0114 Uruguay 001 916 377 0114 Venezuela Contact AT amp T USA at 0 800 2255 288 Once connected dial 800 843 4481 Intel Server System SR9000MKAU Product Guide 311 312 Intel Server System SR9000MKAU Product Guide Appendix G Regulatory and Compliance Information To ensure regulatory compliance you must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals Use only the described regulated components specified in this guide Use of other products components will void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in the region s in which the product is sold To help ensure EMC compliance with your local regional rules and regulatio
79. 82 Denmark 38 487077 Finland 9 693 79297 France 01 41 918529 Germany 069 9509 6099 Holland 020 487 4562 Italy 02 696 33276 Norway 23 1620 50 Spain 91377 8166 Sweden 08 445 1251 UR een 870 6072439 309 In Asia Pacific Region Japan Australia 1800 649931 Cambodia 63 2 636 9797 via Philippines China 800 820 1100 toll free rrr 8 621 33104691 not toll free Hong Kong 852 2 844 4456 India 0006517 2 68303634 manual toll free You need an IDD equipped telephone Indonesia 803 65 7249 Korea 822 767 2595 Malaysia 1 800 80 1390 Myanmar 63 2 636 9796 via Philippines New Zealand 0800 444 365 Pakistan 632 63684 15 IDD via Philippines Philippines 1 800 1 651 0117 Singapore 65 6213 1311 Taiwan 2 2545 1640 Thailand 1 800 631 0003 Vietnam 632 6368416 IDD via Philippines Domestic 0120 868686 Outside country 81298 47 0800 Latin America 310 Argentina Contact AT amp T USA at 0 800 222 1288 Once connected dial 800 843 4481 Brazil 001 916 377 0180 Chile Easter Island Contact AT amp T USA at 800 800 311 Once connected dial 800 843 4481 Mainland and Juan Contact AT amp T USA at 800 225 288 Once connected dial 800 843 4481 Intel Server System SR9000MK4U Product Guide Colombia Contact AT amp T USA at 01 800 911 0010 Once connected dial
80. A compatible 15 pin connector Serial port 9 pin RS 232 connector l Identification Button Toggles chassis ID LED on off Figure 7 Chassis Rear View Intel Server System SR9000MK4U Product Guide Table 5 NIC LEDs Item LED Color State Description Gigabit Ether ports GbE1 ACT LNK Green On Link and GbE2 right LED Green Blink Active None Off No link SPEED Yellow On 1000 left LED Green On 100 None Off 10 Fast Ether Management ACT LNK Green On Link LAN KVM LAN ports right LED EtherO and Ether1 Green Blink Active None Off No link SPEED Green On 100 left LED None Off 10 Intel Server System SR9000MK4U Product Guide Internal Layout The following diagram shows the location of components inside of the server system AF001089 A System Fan 2 K PCI Express x16 Slot5 U Memory Box 2 B System Fan 0 L PCI X Slot 6 V DIMM Sockets C System Fan 1 M Processor 2 W DIMM Sockets D System Fan 3 N Processor 3 X Memory Box 1 E Processor 0 O System Fan 5 Y DIMM Sockets F Processor 1 P System Fan 4 Z DIMM Sockets G PCI Express x8 Slot 1 Q DIMM Sockets AA Memory Box 0 H PCI Express x 16 Slot2 R Memory Box 3 BB DIMM Sockets Il PCI X Slot 3 S DIMM Sockets J PCI Express x8 Slot 4 T DIMM Sockets Figure 8 Open System Top View Int
81. B HDDPL 0126 HDDPL Assert Upper non 20 00 02 01 5B XX XX Error message HDDPL Sub D S3 3V 2F recoverable 3 3V Upper Non recoverable going high Replace MB HDDPL Intel Server System SR9000MK4U Product Guide Table 32 BMC Sensor Table nn d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0126 HDDPL Deassert Lower Critical 20 00 02 81 52 XX XX Informational message E S3 3V 2F going low HDDPL Sub 3 3V Lower Critical Deassert No action necessary 0126 HDDPL Deassert Lower non 20 00 02 81 54 XX XX Informational message F S3 3V 2F recoverable HDDPL Sub 3 3V Lower going low Non recoverable Deassert No action necessary 0126 HDDPL Deassert Upper Critical 20 00 02 81 59 XX XX Informational message G S3 3V 2F going high HDDPL Sub 3 3V Upper Critical Deassert No action necessary 0126 HDDPL Deassert Upper non 20 00 02 81 5B XX XX Informational message H S3 3V 2F recoverable HDDPL Sub 3 3V Upper going high Non recoverable Deassert No action necessary 0127 MMRO Assert Lower Critical 20 00 02 01 52 XX XX Warning message MMRO M3 3V 83 going low Main 3 3V Lower Critical Replace MMRO Replace MB 0128 MMRO Assert Lower non 20 00 02 01 54 XX XX Error message MMRO Main M3 3V 83 recoverable 3 3V Lower Non recoverable LAL AW Replace MMRO Replace MB 0129 MMR
82. Bei falschem Einsetzen einer neuen Batterie besteht Explosionsgefahr Die Batterie darf nur durch denselben oder einen entsprechenden vom Hersteller empfohlenen Batterietyp ersetzt werden Entsorgen Sie verbrauchte Batterien den Anweisungen des Herstellers entsprechend 268 Intel Server System SR9000MKAU Product Guide Das System wurde f r den Betrieb in einer normalen B roumgebung entwickelt Der Standort sollte sauber und staubfrei sein Hausstaub ausgenommen e gut gel ftet und keinen Heizquellen ausgesetzt sein einschlie lich direkter Sonneneinstrahlung e keinen Ersch tterungen ausgesetzt sein keine starken von elektrischen Ger ten erzeugten elektromagnetischen Felder aufweisen in Regionen in denen elektrische St rme auftreten mit einem Uberspannungsschutzger t verbunden sein w hrend eines elektrischen Sturms sollte keine Verbindung der Telekommunikationsleitungen mit dem Modem bestehen e mit einer geerdeten Wechselstromsteckdose ausger stet sein e ber ausreichend Platz verf gen um Zugang zu den Netzkabeln zu gew hrleisten da der Stromanschlu des Produkts haupts chlich ber die Kabel unterbrochen wird Francais Le bloc d alimentation de ce produit ne contient aucune pi ce pouvant tre r par e par l utilisateur Ce produit peut contenir plus d un bloc d alimentation Veuillez contacter un technicien qualifi en cas de probl me Ne pas essayer d utili
83. C Sensor Table nn d Event Generator Sensor Event Fa ca ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0186 MMR2 Assert Upper non 20 00 02 01 5B XX XX Error message MMR2 Main M1 8V A4 recoverable 1 8V Upper Non recoverable going high Replace MMR2 Replace MB 0187 MMR2 Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M1 8V A4 going low MMR2 Main 1 8V Lower Critical Deassert No action necessary 0188 MMR2 Deassert Lower non 20 00 02 81 54 XX XX Informational message M1 8V A4 recoverable MMR2 Main 1 8V Lower Non going low recoverable Deassert No action necessary 0189 MMR2 Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M1 8V A4 going high MMR2 Main 1 8V Upper Critical Deassert No action necessary 0190 MMR2 Deassert Upper non 20 00 02 81 5B XX XX Informational message M1 8V A4 recoverable MMR2 Main 1 8V Upper Non going high recoverable Deassert No action necessary 0191 MMR2 Assert Lower Critical 20 00 02 01 52 XX XX Warning message MMR2 M1 5V A5 going low Main 1 5V Lower Critical Replace MMR2 Replace MB 0192 MMR2 Assert Lower non 20 00 02 01 54 XX XX Error message MMR2 Main M1 5V A5 recoverable 1 5V Lower Non recoverable going low Replace MMR2 Replace MB Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table
84. CI slot6 P14LH ip sw LANO Management GbE LANO 1 AF001095 Figure 13 Main Board Layout Intel Server System SR9000MK4U Product Guide Table 7 Main Board Components Board Location Component Description P1 P2 Hitachi NDC Node Controller One Front Side Bus 533 667 MHz FSB support Two processors per bus Four interfaces connecting to the memory controller e Three x8 PCI Express ports Proprietary high speed interface to link between two node controllers e Optimized design for 667 MHz FSB to achieve low memory access latency e Broadcast based cache coherence control to minimize snoop transaction P3 Intel ESB2 Enterprise South Bridge P4 Intel 6700PXH P5 Intel 82563 64 bit PCI Hub PCI bridging functions between the PCI Express interface and the PCI Bus One PCI Express interface primary bus x8 and x4 modes operation e Maximum 2 GB s in each direction simultaneously e Two PCI PCI X bus interfaces secondary bus e PCI 2 3 compliant e PCI X 1 0b compliant Physical Layer Transceiver PHY component designed for 10 100 1000 Mbps operation e IEEE 802 3 10BASE T IEEE 802 3u 100BASE TX IEEE 802 3ab 1000BASE T Dual port P6 Intel 82551QM Fast Ethernet PCI bus controller e IEEE 802 3 10BASE T IEEE 802 3u 100BASE TX 32 bit PCI bus master interface P7 ATI ES1000 Graphics processing unit 2D graph
85. Click Save 17 Select Application in the tree display section 18 Select Save Log File As from the Operation menu on the menu bar 19 The dialog box Save Application Log As opens Select an appropriate drive letter in the Save in list Enter ap evt as the file name 20 Click Save 21 Select Save Log File As from the Operation menu on the menu bar 22 The dialog box Save Application Log As opens Select an appropriate drive letter in the Save in list Select CSV comma separated value as the file type Change the file name to ap csv 23 Click Save 24 Select Exit from the File menu on the menu bar to end the operation 25 Open the command prompt 26 Execute the following command dir lt WINDOWS gt system32 s gt lt X gt system32 txt where lt gt lt WINDOWS gt is the name of directory in which the Windows operating system is installed It is windows by default lt gt lt X gt is the drive letter for your external storage device 27 From the command prompt execute dir lt WINDOWS gt system32 drivers gt lt X gt drivers txt 28 Type exit to close the command prompt 29 Use Explorer to confirm that the following files have been created on the external storage system evt system csv security evt Intel Server System SR9000MKAU Product Guide 161 security csv ap evt ap csv system32 txt driv
86. Closing the PCI Caution Plate ostia 66 Locating the Lens Switch and PCI Card LED 67 Removing a Power Supply Filler cies cree ns ee 69 Installing a Power Supply en a A aa od 69 Locking the Power Supply into Place LLEE Ek kk kk kk kek 70 Opening the Power Supply Levers ss 71 Removing the Power Supply iure 71 Installing a Power Supply Filler kk cnn kk K 72 Power Supply LED Indie t rs une 73 Removing the Front Control Panel and Optical Drive Assembly 74 Installing the Front Control Panel and Optical Drive Assembly u 75 Locating the CPU1 CPU2 MVR Connection 77 Disconnecting the IDE and SATA Cables 77 Loosening the Exterior Captive Screws Ek kk kk kk nn 78 Loosening the Interior Captive Screws oooooocccococccinonccccncnnnnannncnnnnnnnnnnnnn cnn kk ke keke 78 Lifting the Power Supply Box from System keke 79 Inserting the Rear of Power Supply Box 80 Setting the Front of the Power Supply Box into Place 80 Tightening the Internal Power Supply Box Screws 81 Tightening the External Power Supply Box Screws 81 Locating the CPU1 CPU2 MVR Connection 82 Connecting the IDE and SATA Cables Ek kek Kek nnee 82 Loosening the Power Supply Support Captive SCrews cccccccesesseeeeeeeeeeeees 84 Lifting the Power Supply Support
87. DLED6 IDLED7 AF001098 Figure 19 Hard Drive Backplane Bottom View Table 15 Hard Drive Backplane Connectors Board Location Connector Description Co HDD0 1 2 3 SFF 8482 SAS internal x1 connector C1 HDD4 5 6 7 See note SFF 8482 SAS internal x1 connector below C2 SASO SFF 8484 SAS internal x4 connector C3 SAS1 See note below SFF 8484 SAS internal x4 connector C4 ATA 40 pin IDE connector C5 PNL C6 PNLPW Note This is available when additional SAS PCI card is inserted into PCI slot Intel Server System SR9000MKAU Product Guide 29 Hard Drive Population The on board SAS controller can be connected to four of the eight hard drives drives 0 through 3 Hard drives 4 through 7 require the addition of an add in SAS card Front Panel Board 30 USB4 USBS Power Switch Power LED Reset Switch SDINT Switch Identification Switch ID LED Power Fault LED Cooling Fault LED General Fault LED AF001099 Figure 20 Front Panel Board Layout Table 16 Front Panel Board Components Naini Component Description P1 Power Button Power LED See Front Panel on page 5 P2 Reset Button See Front Panel on page 5 P3 SDINT System Diagnostic Interrupt Button See Front Panel on page 5 P4 Identification Switch Identification LED See Front Panel on page 5 P5 Power Fault LED See Front Panel on page 5 P6
88. F 76 Error message MMR2 Power Power Fail Failure Detected Failure de Replace MMR2 Replace MB 0279 MMR3 Assert Power Supply 20 00 08 6F 01 FF FF 78 Error message MMR3 Power Power Fail Failure Detected Failure Replace MMR3 Replace MB 0280 PSO CO Assert Configuration 20 00 08 6F A6 OD 00 65 Error message PSO Error Configuration Error Absent BMC did not find PS presence Replace PSO Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table 4 e d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0281 PSO CO Assert Configuration 20 00 08 6F A6 OD 01 66 Error message PSO Error Configuration Error Illegal Type Replace PSO 0282 PSO C1 Assert Configuration 20 00 08 6F A6 OD 02 67 Error message PSO Error Configuration Error Insufficient Resources Replace PSO 0283 PS1 C1 Assert Configuration 20 00 08 6F A6 OD 12 68 Error message PS1 Error Configuration Error Insufficient Resources PS1 slot is empty Replace PS1 0284 PS1 C1 Assert Configuration 20 00 08 6F A6 0D 13 69 Error message PS1 Error Configuration Error Different Type PS1 is different type from PSO Replace PS1 with same type as PSO 0285 PSO Hot Assert Device Removed 20 00 08 08 00 FF FF Informational message PSO Plug C2 Removed No action necessary 0286 PSO
89. F MMR added Informational A2 02 Detected where Event u message No Data3 is X bit 7 4 MMR action necessary MMR ID ID 0 3 245 Intel Server System SR9000MKAU Product Guide Table 33 IPMI SEL Sensor Event Datai Message Type Name and Event oe oe eo Event Data2 Description Recovery Number YP gg Event Data3 Information 1016 Memory Assert Configuration 01 00 0C 6F B7 XX MMR Memory Error message 02 Error ID configuration Indicates in the failure unit of four bit 7 4 MMR Replace MMRx ID 0 3 DIMMx e bit 3 0 DIMM ID 0 JDOAO 1 JDOA1 2 JDOBO 3 JDOB1 4 JD2A0 5 JD2A1 6 JD2B0 7 JD2B1 1017 Memory Assert Spare 01 00 0C 6F B8 XX MMR Memory chip Informational 02 ID replace started message bit 7 4 MMR Replace MMRx ID 0 3 DIMMx e bit 3 0 DIMM ID 0 JDOAO 1 JDOA1 2 JDOBO 3 JDOB1 4 JD2A0 5 JD2A1 6 JD2B0 7 JD2B1 Intel Server System SR9000MKAU Product Guide 246 247 Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event ae au oe eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1018 Memory Deassert Presence 01 00 0C EF B6 XO Xf MMR removed Informational AO 02 Detected where Event successfully message No Data3 is action necessary bit 7 4 MMR X MMR ID ID 0 3 1018 Memory
90. Guide 295 Avertissements sur le montage en rack Le rack doit tre fix un support inamovible pour viter qu il ne bascule lors de l extension d un serveur ou d un l ment de l quipement Le rack doit tre install conform ment aux instructions du fabricant Installez les quipements dans le rack en partant du bas en pla ant le plus lourd en bas du rack N tendez qu un seul l ment de l quipement partir du rack la fois Vous tes responsable de l installation d un disjoncteur principal d alimentation pour la totalit du rack Ce disjoncteur principal doit tre rapidement accessible et doit tre tiquet comme contr lant toute l unit et pas uniquement le ou les serveurs Pour viter tout risque d lectrocution le rack et chaque l ment de l quipement install dans le rack doivent tre correctement reli s la terre D charges lectrostatiques ESD Attention Les d charges lectrostatiques ESD peuvent endommager les lecteurs de disque dur les cartes et d autres pi ces Il est fortement conseill d effectuer l ensemble des proc dures d crites un poste de travail prot g contre les ESD Au cas o aucun poste de ce type ne serait disponible prot gez vous contre les ESD en portant un bracelet antistatique reli la masse du chassis n importe quelle surface m tallique non peinte de votre serveur lorsque que vous manipulez les pi ces Mani
91. If you are following these steps as part of another procedure return to that procedure Reinstall the air flow guide For instructions see Installing the Air Flow Guide on page 97 Intel Server System SR9000MK4U Product Guide Installing the Air Flow Guide These steps assume you have removed the air flow guide as described in Removing the Air Flow Guide on page 95 and your system is partially disassembled 1 Place the air flow guide in the chassis 2 Verify all three hooks in the chassis align with the corresponding three slots in the air flow guide as shown in the figure below AF001231 Figure 96 Installing the Air Flow Guide Route loose cables through the cable guides at the rear of the air flow guide 4 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Ifyou are ready to re assemble your server system install the following items in order lt gt The PCI card divider For instructions see Installing the PCI Card Divider on page 93 Intel Server System SR9000MKAU Product Guide 97 lt gt The KVM card if necessary For instructions see Installing the KVM Card on page 90 All installed PCI cards For instructions see Installing a PCI Card on page 59 The hard drive backplane cover For instructions see Installing the Hard Drive Backplane Cover
92. Intel Server System SR9000MK4U Product Guide Intel Order Number D71314 003 Disclaimer Information in this document is provided in connection with Intel products No license express or implied by estoppel or otherwise to any intellectual property rights is granted by this document Except as provided in Intel s Terms and Conditions of Sale for such products Intel assumes no liability whatsoever and Intel disclaims any express or implied warranty relating to sale and or use of Intel products including liability or warranties relating to fitness for a particular purpose merchantability or infringement of any patent copyright or other intellectual property right Intel products are not designed intended or authorized for use in any medical life saving or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur Intel may make changes to specifications and product descriptions at any time without notice Intel server boards contain a number of high density VLSI and power delivery components that need adequate airflow for cooling Intel s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together It is the responsibility of the system integrator that chooses not to use Intel developed server building blocks to consult vendor datasheets and operat
93. Intel Server System SR9000MKAU Product Guide 260 Table 33 IPMI SEL Sensor Name and Number Event Generator ID Sensor Type Event Trigger Event Data Event Data2 Event Data3 Description Message Type Recovery Information 1070 Chipset 01 Assert Informational 01 00 19 07 A8 MMR ID 46 Memory controller correctable error MMR ID MMRO 01 MMR1 02 MMRO 03 MMR1 10 MMR2 11 MMR3 12 MMR2 13 MMR3 Q o Informational message No action necessary 1071 OS Boot Assert Boot completed boot device not specified 01 00 1F 6F 06 XX XX OS boot complete 1072 Slot Assert to Non Critical from OK 01 00 21 07 A1 OX OX SLOTx correctable error limit reached Slot ID x 01 SLOT1 02 SLOT2 03 SLOT3 04 SLOT4 05 SLOT5 06 SLOT6 Replace SLOTx Replace MB 1073 Slot Assert to Non Critical from OK 01 00 21 07 A1 0X 81 ESB2 correctable error limit reached Rreplace MB 1077 Slot 05 Assert to Non Critical from OK 01 00 21 07 A1 0X 85 PXH correctable error limit reached Warning message Replace MB 261 Intel Server System SR9000MKAU Product Guide Table 33 IPMI SEL Sensor Event Data Message Type Name and Event ae aa N eo Event Data2 Description R
94. MB Init Assert Transition to non 20 00 15 07 A3 03 31 71 Error message HDDPL I2C B Error 21 recoverable from Access Error Sensor less severe error Replace MB HDDPL 0326 MB Init Assert Transition to non 20 00 15 07 A3 04 00 91 Error message MB Config Error 21 recoverable from Access Error NDC30 ess severe error Replace MB 0327 MB Init Assert Transition to non 20 00 15 07 A3 04 10 92 Error message MB Config Error 21 recoverable from Access Error NDC31 I ess severe error Replace MB 0328 MB Init Assert Transition to non 20 00 15 07 A3 04 20 93 Error message MB Config Error 21 recoverable from Access Error ESB2 l ess severe error Replace MB 0329 MB Init Assert Transition to non 20 00 15 07 A3 04 30 94 Error message MB Config Error 21 recoverable from Access Error PXH less severe error Replace MB Intel Server System SR9000MK4U Product Guide 232 233 Table 32 BMC Sensor Table N Generator Sensor Event Eveni al l Seg Message Type Description Name and Event ID Type Trigger Event Data2 Code Recovery Information Number yp gg Event Data3 y 0330 MB Init Assert Transition to non 20 00 15 07 A3 05 00 72 Error message MB PLL Lock Error 21 recoverable from Error NDC30 l ess severe error Replace MB 0331 MB Init Assert Transition to non 20 00 15 07 A3 05 10 73 Error message MB PLL Lock Error
95. MR3 Intel Server System SR9000MKAU Product Guide 250 251 Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event aa aa er eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1030 Board 00 Assert to Non Critical 01 00 15 07 Al XX 3X HSCP correctable Warningmessage from OK error limit reached Replace MB 1031 Board 00 Assert Critical 01 00 15 07 A2 CPU FSB fatal error Error message Socket ID 0X CPU Socket ID Replace CPUx e x0 CPUO pointed out by e x1 CPU1 Event Data 2 e x2 CPU2 Replace the other e x3 CPU3 CPU on the same FSB Replace MB 1032 Board 00 Assert Critical 01 00 15 07 A2 00 4X PCI recoverable Error message error ESB2 Repl MB detected Specs MP 1033 Board 00 Assert Critical 01 00 15 07 A2 00 51 PCI Express Error message recoverable error Error has been ESI 1 f NDC detected at ESI I F detected in NDC Replace MB 1034 Board 00 Assert Critical 01 00 15 07 A2 01 51 PCI Express Error message recoverable error Error has been ESI I f ESB2 detected at ESI I F detected in ESB2 Replace MB 1035 Board 00 Assert Critical 01 00 15 07 A2 02 51 PCI Express Error message recoverable error Error has been NDC ESB2 PCI detected at NDC E I f NDC ESB2PCI E I F in detected NDC Replace MB Intel Server System SR9000MKAU Product Guide Table 33
96. O Assert Upper Critical 20 00 02 01 59 XX XX Warning message MMRO M3 3V 83 going high Main 3 3V Upper Critical Replace MMRO Replace MB Intel Server System SR9000MKAU Product Guide 202 203 Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa ca ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0130 MMRO Assert Upper non 20 00 02 01 5B XX XX Error message MMRO Main M3 3V 83 recoverable 3 3V Upper Non recoverable going high Replace MMRO Replace MB 0131 MMRO Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M3 3V 83 going low MMRO Main 3 3V Lower Critical Deassert No action necessary 0132 MMRO Deassert Lower non 20 00 02 81 54 XX XX Informational message M3 3V 83 recoverable MMRO Main 3 3V Lower Non going low recoverable Deassert No action necessary 0133 MMRO Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M3 3V 83 going high MMRO Main 3 3V Upper Critical Deassert No action necessary 0134 MMRO Deassert Upper non 20 00 02 81 5B XX XX Informational message M3 3V 83 recoverable MMRO Main 3 3V Upper Non going high recoverable Deassert No action necessary 0135 MMRO Assert Lower Critical 20 00 02 01 52 XX XX Warning message MMRO M1 8V 84 going low Main 1 8V Lower Critical Replace MMRO Replace MB 0136 MMRO Assert Lowe
97. PCI Express fatal Error message A1 error ESB2 PXH Repl MB l f PXH detected eplace MD 1044 Board 00 Assert Non recoverable 01 00 15 07 A3 XX 1X Node Link fatal Error message error Replace MB 1045 Board 00 Assert Non recoverable 01 00 15 07 A3 XX 21 NDC MC Interface Error message fatal error MMR ID 00 MMRO 01 MMR1 02 MMRO 03 MMR1 10 MMR2 11 MMR3 12 MMR2 13 MMR3 Replace MMRx Replace MB Intel Server System SR9000MKAU Product Guide 254 Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event ad au er eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1046 Board 00 Assert Informational 01 00 15 07 A8 CPU FSB correctable Informational Socket ID OX error CPU Socket message No ID action necessary e x0 CPUO e x1 CPU1 e x2 CPU2 x3 CPU3 1048 Board 00 Assert Informational 01 00 15 07 A8 00 51 PCI Express Informational correctable error message No ESI 1 f NDC action necessary detected Error has been detected at ESI I F in NDC 1049 Board 00 Assert Informational 01 00 15 07 A8 01 51 PCI Express Informational correctable error message No ESI I f ESB2 action necessary selected Error has been detected at ESI I F in ESB2 1050 Board 00 Assert Informational 01 00 15 07 A8 02 51 PCI Express Informational correctable error message No NDC ESB2 PCI action necessary
98. PDATE File Path Example 142 Intel Server System SR9000MKAU Product Guide Table 21 Command Line Description Option Function File name Integrated ROM file name The format is as follows fw_aa bb_cc dd rom aa bb SAL version cc dd BMC version The file name must be entered unless the V or H option is specified f or F AN or V Does not confirm the write operation Normally Down grade confirms the continuation of execution Displays the version of SAL FWH BMC internal flash h or H or Displays the description of option command Nor L Updates only SAL in FWH and SAL Spool b or B Updates only BMC in external flash n or N Does not take over NVM area Invalid when B or S is specified Intel Server System SR9000MK4U Product Guide 143 Execution Screen 144 fs0 gt fwupdate fw_01 02_01 03 rom Enter Firmware Update Utility Ver 1 0 Copyright C 1996 2000 Intel Corporation All rights reserved EXA RARA RRA RARA ARA RARA ARA RARA ARA AH A Copyright c Hitachi Ltd 2000 2005 All rights reserved KEKKKKKKKKKKKKKKKKE KKK KKK KKK KR RRA AA RRA RARA AAA RARA AA RRA ARA KKK Build Date Tue Feb 27 16 22 51 2005 Fwupdate is providing update services File fs0 fw_01 02_01 03 rom Size 9 371 904 Bytes Reading file fs0 1fw_01 02_01 03 rom 100 Done Sumcheck SAL Data Done Sumcheck BMC Data Done Firmware Version Displ
99. Support Disable COM1 Speed 19200bps Exit Use Enter to change value 6 Select COM1 Speed and set it to 9600 bps or 19200 bps Set the baud rate that is set to the terminal connected to COMI port 7 Select Exit three times to return to the System Setup Menu 8 Select Save changes and Exit to end the System Setup utility 166 Intel Server System SR9000MKAU Product Guide Appendix B Cabling This appendix provides a a brief guideline about how to correctly attach and detach cables to prevent damage to the cable or to the connector on the cable end or the server board This appendix also provides photographs of the cable connections in the server system Working with Ribbon Cables Make sure to detach or attach the flat cable assembly from the main board according to the following instructions Always hold the ribbon cable parallel to the connector you are inserting it onto or removing it from Do not remove the cable at an angle Do not pull on the cable itself only grasp the connector when connecting or disconnecting a cable Do not pull the cable from the connector by pulling on the label tag Do not crush or pinch the cable 167 Cable Connections E AF001434 A SATA cable clip D SATA 0 3 on board connector IDE cable clip E IDE connector C SATA 4 7 connector on installed add in card Figure 136 Connections Near Power Supply Box and PCI Card Divider Note The figu
100. System SR9000MKAU Product Guide Table 32 BMC Sensor Table 4 ne d Event Generator Sensor Event Fa ca ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0102 MB Deassert Upper Non 20 00 02 81 5B XX XX Informational message MB M1 2V2 recoverable Main 1 2V2 Upper Non 2B going high recoverable Deassert No action necessary 0103 MB M 12V Assert Lower Critical 20 00 02 01 52 XX XX Warning message MB Main 2C going low 12V Lower Critical If SLOT1 6 Fault Status Asserted SEL is generated give priority to it Replace MB 0104 MB M 12V Assert Lower Non 20 00 02 01 54 XX XX Error message MB Main 2C recoverable 12V Lower Non recoverable going low If SLOT1 6 Fault Status Asserted SEL is generated give priority to it Replace MB 0105 MB M 12V Assert Upper Critical 20 00 02 01 59 XX XX Warning message MB Main 2C going high 12V Upper Critical If SLOT1 6 Fault Status Asserted SEL is generated give priority to it Replace MB 0106 MB M 12V Assert Upper Non 20 00 02 01 5B XX XX Error message MB Main 2C recoverable 12V Upper Non recoverable going high If SLOT1 6 Fault Status Asserted SEL is generated give priority to it Replace MB 0107 MB M 12V Deassert Lower Critical 20 00 02 81 52 XX XX Informational message MB 2C going low Main 12V Lower Critical Deassert No action necessary Inte
101. Table 14 Memory Operational Modes is 26 Table 15 Hard Drive Backplane Connectors ss 29 Table 16 Front Panel Board Component 4s4s4444440nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 30 Table 17 Front Panel Board Connectors nase 31 Table 18 Loosening the Hard Drive Backplane Screws iEE kek 105 Table 19 Boot Maintenance Menu Options issu 132 Table 20 EFI Shell CommandS eu etant 135 Table 21 Command Line Description nvidia 143 Table 22 Using Setup Screens ss 146 Table 23 Primary Setup Screens zeste eee oa 146 Table 24 Processor SOLO OT nr named dns nee GABAR RON 147 Table 25 Memory Screen aa Eek keke kk ke k rek K Kek kK KK KAK KK kK KK KAK KA RR 148 Table 26 Dovicas SEN ann an 148 Table 27 Server Management Screen iii 149 Table 28 COMA Console Redirection u nee 149 Table 29 Troubleshooting Guide ua aa 153 Table 30 POST Codes Generated by the BMC and Logged at the Seven Segment LED 171 Table 31 POST Codes Generated by SAL and Logged at the Seven Segment LED 178 Table 32 BMC Sens r Table 2 A 183 Table 33 IPMI SEL an na etre na tentera on 239 Intel Server System SR9000MK4U Product Guide xxi xxii Intel Server System SR9000MK4U Product Guide Intel Server System SR9000MK4U Chassis Overview The Intel Server System SR9000MK4U as shown in Figure 1 is a compact high density rack mount server system with support for up to four Intel Itanium 2 processo
102. Temperature1 Upper Non going high recoverable If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation Replace MB 0007 MB Tempi Deassert Upper Critical 20 00 01 81 59 XX XX Informational message MB 31 going high Temperature1 Upper Critical Deassert No action necessary 0008 MB Temp1 Deassert Upper Non 20 00 01 81 5B XX XX Informational message MB 31 recoverable Temperature1 Upper Non going high recoverable Deassert No action necessary 0009 Environme Assert Lower Critical 20 00 01 01 52 XX XX Warning message nt Temp going low Environment Temperature 32 Lower Critical Check room temperature 0010 Environme Assert Upper Critical 20 00 01 01 59 XX XX Warning message nt Temp going high Environment Temperature 32 Upper Critical Check room temperature 0011 Environme Assert Upper Non 20 00 01 01 5B XX XX Error message Environment nt Temp recoverable Temperature Upper Non 32 going high recoverable Check room temperature Intel Server System SR9000MKAU Product Guide 184 185 Table 32 BMC Sensor Table ne d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0012 Environme Deassert Lower Critical 20 00 01 81 52 XX XX Informational message nt Temp going low Environment Temperature 32 Lower Critical Deass
103. The green power LED will turn off Note The system will force a power off if the power button is held down for four or more seconds This method should be used only if the system has locked up If the power is forced off wake events such as Wake on LAN are disabled The IPMI Power Off command functions the same way as a four second button press When the system power is forced off either the power button or the IPMI Power On command must be used to power the system back on Intel Server System SR9000MK4U Product Guide Contents Safety Information 2 nee ae KAKA KAK KK KH HAAA KK KK HH na tile iii Important Safety INSTUCUI NS aan a aa iii Wichtige Sicherheitshinweise iii iii CGo igi e5S d6 S GUTI rm A A A iii Instrucciones de Seguridad importantes lll kk kk kk kK AK KAKA KA KAKA iii Waring S arias a ii iv kare reee e A vii About this Manual eee vii Manual Organization cani a lemme vii Product Accessories ss viii Additional Information and Software sis viii Powering the System On and Off a ad x Powering On the System Power iii x Powering Off the System Power is X Chapter 1 Intel Server System SR9000MKAU Chassis Overview 1 Chassis Descriptio AP AS ee a ee ae 2 External Chassis Features di 3 CHASSIS FOME Sn na ece a kelin bel n idos 4 CHASSIS re e gg 9 Internal LIDIA ee 11 Intarnal Ch ssis Fealures sila Hulya yay alan b ka kir has lei 12 Power Supply Subsystem u
104. U Product Guide Table 32 BMC Sensor Table ne d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0179 MMR2 Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M3 3V A3 going low MMR2 Main 3 3V Lower Critical Deassert No action necessary 0180 MMR2 Deassert Lower non 20 00 02 81 54 XX XX Informational message M3 3V A3 recoverable MMR2 Main 3 3V Lower Non going low recoverable Deassert No action necessary 0181 MMR2 Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M3 3V A3 going high MMR2 Main 3 3V Upper Critical Deassert No action necessary 0182 MMR2 Deassert Upper non 20 00 02 81 5B XX XX Informational message M3 3V A3 recoverable MMR2 Main 3 3V Upper Non going high recoverable Deassert No action necessary 0183 MMR2 Assert Lower Critical 20 00 02 01 52 XX XX Warning message MMR2 M1 8V A4 going low Main 1 8V Lower Critical Replace MMR2 Replace MB 0184 MMR2 Assert Lower non 20 00 02 01 54 XX XX Error message MMR2 Main M1 8V A4 recoverable 1 8V Lower Non recoverable nn Replace MMR2 Replace MB 0185 MMR2 Assert Upper Critical 20 00 02 01 59 XX XX Warning message MMR2 M1 8V A4 going high Main 1 8V Upper Critical Replace MMR2 Replace MB Intel Server System SR9000MK4U Product Guide 210 211 Table 32 BM
105. Use caution when touching the add in card to avoid touching components on the card Remove the top cover For instructions see Removing the Top Cover on page 36 Locate the PCI slot area See the following figure Lift the PCI caution plate See letter A in the figure below AF001138 Figure 50 Opening the PCI Caution Plate Intel Server System SR9000MKAU Product Guide 59 4 Push the PCI card lock firmly to unlock the card or the slot cover See the figure below AF001139 Figure 51 Unlocking a PCI Card Lock 5 Remove the PCI slot cover See the figure below Keep the slot cover for future use AF001140 Figure 52 Removing a PCI Slot Cover 60 Intel Server System SR9000MKAU Product Guide 6 Install the PCI card See Figure 54 Fora short length card insert the PCI card firmly into the slot Fora full length card Insert the PCI card into the slot The end of the card at the front side of the chassis must inserted and locked into place in the PCI tail lock See Figure 53 Note Full length cards can be installed only into PCI slot 1 AF001136 Figure 53 PCI Tail Lock TP001141 Figure 54 Installing a PCI Card Intel Server System SR9000MKAU Product Guide 61 7 Pull the PCI card lock firmly until it clicks into place See the figure below AF001142 Figure 55 Locking a PCI Card into Place 8 Lower the PCI caution plate See letter A in the figure below
106. Warning message MB Main M1 2V0 going high 1 2V0 Upper Critical 29 Replace CPUO CPU1 Replace MB Intel Server System SR9000MKAU Product Guide 194 Table 32 BMC Sensor Table Sensor Generator Sensor Event Eveni palat Seg Message Type Description il Name and Event ID Type Trigger Event Data2 Code Recovery Information Number yp gg Event Data3 y 0082 MB Assert Upper Non 20 00 02 01 5B XX XX Error message MB Main M1 2V0 recoverable 1 2V0 Upper Non 29 going high recoverable Replace CPUO CPU1 Replace MB 0083 MB Deassert Lower Critical 20 00 02 81 52 XX XX Informational message MB M1 2V0 going low Main 1 2V0 Lower Critical 29 Deassert No action necessary 0084 MB Deassert Lower Non 20 00 02 81 54 XX XX Informational message MB M1 2V0 recoverable Main 1 2V0 Lower Non 29 going low recoverable Deassert No action necessary 0085 MB Deassert Upper Critical 20 00 02 81 59 XX XX Informational message MB M1 2V0 going high Main 1 2V0 Upper Critical 29 Deassert No action necessary 0086 MB Deassert Upper Non 20 00 02 81 5B XX XX Informational message MB M1 2V0 recoverable Main 1 2V0 Upper Non 29 going high recoverable Deassert No action necessary 0087 MB Assert Lower Critical 20 00 02 01 52 XX XX Warning message MB Main M1 2V1 going low 1 241 Lower Critical 2A Replace CPU2 CPU3 Replace
107. ab Bewahren Sie alle Schrauben und anderen Befestigungselemente gut auf nachdem Sie die Geh useabdeckung entfernt haben Wenn Sie Ihre Arbeiten im Systeminneren beendet haben befestigen Sie die Geh useabdeckung mit den Originalschrauben bzw befestigungselementen F hren Sie keine Arbeiten im Netzteil aus Das Netzteil enth lt keine f r den Benutzer wartungsbed rftigen Teile Schicken Sie das Ger t f r Wartungsarbeiten an den Hersteller zur ck Schalten Sie den Server aus und ziehen Sie alle Netzkabel ab bevor Sie Komponenten ein oder ausbauen die nicht hot plug f hig sind Wenn Sie ein hot plug f higes Netzteil austauschen ziehen Sie dessen Netzkabel ab bevor Sie es aus dem Server ausbauen Vorsicht War Ihr Server in Betrieb k nnen die installierten Prozessoren und K hlk rper hei sein Sofern Sie keine Hot Plug Komponenten ein oder ausbauen warten Sie mit dem Abnehmen der Abdeckungen bis das System abgek hlt ist Gehen Sie beim Aus oder Intel Server System SR9000MKAU Product Guide 289 Einbauen von Hot Plug Komponenten sorgf ltig vor um nicht mit hei en Komponenten in Ber hrung zu kommen Vorsicht Ber hren Sie nicht die rotierenden L fterfl gel um Verletzungen zu vermeiden Falls Ihr System mit eine L fterabdeckung besitzt darf es nicht ohne diese Abdeckung betrieben werden Warnhinweise f r Racks Das Ger te Rack mu auf einer geeigneten festen Unterlage verankert werden um ein Umkipp
108. abel von den I O Anschl ssen oder Ports ab 5 Tragen Sie ein geerdetes Antistatik Gelenkband um elektrostatische Ladungen ESD ber blanke Metallstellen bei der Handhabung der Komponenten zu vermeiden 6 Schalten Sie das System niemals ohne ordnungsgem montiertes Geh use ein Zur ordnungsgem en K hlung und L ftung mu die Geh useabdeckung immer wieder vor dem Einschalten installiert werden Ein Betrieb des Systems ohne angebrachte Abdeckung kann Ihrem System oder Teile darin besch digen Um die Abdeckung wieder anzubringen 1 Vergewissern Sie sich da Sie keine Werkzeuge oder Teile im Innern des Systems zur ckgelassen haben 2 berpr fen Sie alle Kabel Zusatzkarten und andere Komponenten auf ordnungsgem en Sitz und Installation 3 Bringen Sie die Abdeckungen wieder am Geh use an indem Sie die zuvor gel sten Schrauben wieder anbringen Ziehen Sie diese gut an 4 Bringen Sie die VerschluBeinrichtung Padlock wieder an und schlie en Sie diese um ein unerlaubtes Offnen des Systems zu verhindern 5 Schlie en Sie alle externen Kabel und den AC Stromanschlu stecker Ihres Systems wieder an Der Mikroprozessor und der K hler sind m glicherweise erhitzt wenn das System in Betrieb ist Au erdem k nnen einige Platinen und Geh useteile scharfe Spitzen und Kanten aufweisen Arbeiten an Platinen und Geh use sollten vorsichtig ausgef hrt werden Sie sollten Schutzhandschuhe tragen
109. acturer for servicing When replacing a hot plug power supply unplug the power cord to the power supply being replaced before removing it from the server To avoid risk of electric shock turn off the server and disconnect the power cord telecommunications systems networks and modems attached to the server before opening it Power Cord Warnings If an AC power cord was not provided with your product purchase one that is approved for use in your country Caution To avoid electrical shock or fire check the power cord s that will be used with the product as follows 282 Do not attempt to modify or use the AC power cord s if they are not the exact type required to fit into the grounded electrical outlets The power cord s must meet the following criteria The power cord must have an electrical rating that is greater than that of the electrical current rating marked on the product The power cord must have safety ground pin or contact that is suitable for the electrical outlet The power supply cord s is are the main disconnect device to AC power The socket outlet s must be near the equipment and readily accessible for disconnection The power supply cord s must be plugged into socket outlet s that is are provided with a suitable earth ground Intel Server System SR9000MK4U Product Guide System Access Warnings Caution To avoid personal injury or property damage the following safety instructions apply wheneve
110. add in board containing modem telecommunication circuitry must be UL listed In addition the modem must have the appropriate telecommunications safety and EMC approvals for the region in which it is sold Peripheral Storage Devices must be UL recognized or UL listed accessory and TUV or VDE licensed Maximum power rating of any one device is 19 watts Total server configuration is not to exceed the maximum loading conditions of the power supply 318 Intel Server System SR9000MKAU Product Guide Restriction of Hazardous Substances RoHS Compliance Intel has a system in place to restrict the use of banned substances in accordance with the European Directive 2002 95 EC Compliance is based on declaration that materials banned in the RoHS Directive are either 1 below all applicable threshold limits or 2 an approved pending RoHS exemption applies RoHS implementation details are not fully defined and may change Threshold limits and banned substances are noted below e Quantity limit of 0 1 by mass 1000 PPM for Lead Mercury Hexavalent Chromium Polybrominated Biphenyls Diphenyl Ethers PBDE e Quantity limit of 0 01 by mass 100 PPM for Cadmium End of Life Product Recycling Product recycling and end of life take back systems and requirements vary by country Contact the retailer or distributor of this product for information about product recycling and or take back Intel Server System
111. aje de los manuales del servidor para asegurar y mantener el cumplimiento con las certificaciones y homologaciones existentes de los productos Utilice s lo los componentes descritos y homologados que se especifican en esta gu a El uso de otros productos o componentes anular la homologaci n UL y otras certificaciones oficiales del producto pudiendo dejar de ser compatible con las normativas locales de los pa ses en los que se comercializa Advertencias y precauciones sobre seguridad 298 Para reducir la posibilidad de que se produzcan lesiones personales o da os en la propiedad antes de empezar a instalar el producto lea observe y cumpla toda la informaci n e instrucciones de seguridad siguientes Puede que se utilicen los siguientes s mbolos de seguridad en la documentaci n y es posible que aparezcan en el producto o en su embalaje PRECAUCI N Indica la existencia de un riesgo que podr a causar lesiones personales o da os en la propiedad leves si no se tiene en cuenta la PRECAUCION ADVERTENCIA Indica la existencia de un riesgo que podr a causar lesiones personales graves si no se tiene en cuenta la ADVERTENCIA Indica un riesgo potencial si no se tiene en cuenta la informacion indicada Indica riesgo de descargas el ctricas que podr an causar lesiones graves o la muerte si no se siguen las instrucciones de seguridad Indica componentes o superficies calientes Indica que no se deben tocar
112. al Drive us 51 Installing an Optical Drive a a eda M te Res kk kk K k an kK k de 51 Removing the Optical Drive ne ias 53 Installing and Removing a Fan areas ee 55 Installing a mis LR A A A ka ae 55 Removing a Fal sa yk ae lid is 57 Hot swapping a Fan ae rs Ek rito suce 58 Installing and Removing a PCI Card viii ad A 59 Installnga PENE AEE E E E A EESTO 59 R moving a PCI Card ua 63 Hot Pl gging a PCCard cantar SR ke NE KE Sed ke ek E b k KO KO EEE 67 Installing and Removing a Power Supply iii 68 Installing a Power SUDD V ccd mn dun cr oda at 68 Removing a Power Supply iii 70 Hot swapping a Power Supply Luna en nt aiii 73 Installing and Removing the Front Control Panel and Optical Drive Assembly 74 Removing the Front Control Panel and Optical Drive Assembly 74 Installing the Front Control Panel and Optical Drive Assembly 75 Installing and Removing the Power Supply BOX ccooococccococcccconocccccononnccncnanncnnnannnnncnnnnnnnnnnnnns 76 Removing the Power Supply BOX u ne een 76 Installing the Power Supply BOX is 80 Installing and Removing the Power Supply Support EEEE Eke kk kek kk 83 Removing the Power Supply Support ii 83 Installing the Power Supply Support ss 85 Installing and Removing the Hard Drive Backplane Cover oooocccccccnoccccccccaccnonanccononanancninnns 87 Removing the Hard Drive Backplane Cover L
113. are Version Error message AO Change unsupported ID Unmatch FWH Repl MB 11 firmware version xx write failure ep ace ME FWH ID 0 3 1098 Version Assert Software or F W 01 00 2B 6F 07 XX XX Firmware Update Informational Change Change was Succeeded message No 11 successful action necessary Intel Server System SR9000MKAU Product Guide 264 Appendix D Installation Assembly Safety Instructions English The power supply in this product contains no user serviceable parts Refer servicing only to qualified personnel Do not attempt to modify or use the supplied AC power cord if it is not the exact type required A product with more than one power supply will have a separate AC power cord for each supply The power button on the system does not turn off system AC power To remove AC power from the system you must unplug each AC power cord from the wall outlet or power supply The power cord s is considered the disconnect device to the main AC power The socket outlet that the system plugs into shall be installed near the equipment and shall be easily accessible SAFETY STEPS Whenever you remove the chassis covers to access the inside of the system follow these steps 1 Turn off all peripheral devices connected to the system 2 Turn off the system by pressing the power button 3 Unplug all AC power cords from the system or from wall outlets 4 Label and disconnect a
114. are prima che non si siano lasciati degli attrezzi o dei componenti dentro il sistema 2 Controllare che i cavi dei supporti aggiuntivi ed altri componenti siano stati installati appropriatamente 3 Attaccare le coperture al telaio con le viti tolte in precedenza e avvitarle strettamente 4 Inserire e chiudere a chiave il lucchetto sul retro del sistema per impedire l accesso non autorizzato al sistema 5 Ricollegare tutti i cavi esterni e le prolunghe AC del sistema Se il sistema stato a lungo in funzione il microprocessore e il dissipatore di calore potrebbero essere surriscaldati Fare attenzione alla presenza di piedini appuntiti e parti taglienti sulle schede e sul telaio E consigliabile l uso di guanti di protezione Intel Server System SR9000MK4U Product Guide Esiste il pericolo di un esplosione se la pila non viene sostituita in modo corretto Utilizzare solo pile uguali o di tipo equivalente a quelle consigliate dal produttore Per disfarsi delle pile usate seguire le istruzioni del produttore Il sistema progettato per funzionare in un ambiente di lavoro tipo Scegliere una postazione che sia LE e Pulita e libera da particelle in sospensione a parte la normale polvere presente nell ambiente j No Ben ventilata e lontana da fonti di calore compresa la luce solare diretta e Al riparo da urti e lontana da fonti di vibrazione e Isolata dai forti campi magnetici prodotti da
115. ata 2 e x2 CPU2 Replace the other e x3 CPU3 CPU on the same FSB Replace MB 1039 Board 00 Assert Non recoverable 01 00 15 07 A3 00 4X PCI fatal error Error message ESB2 detected Replace MB 1040 Board 00 Assert Non recoverable 01 00 15 07 A3 00 51 PCI Express fatal Error message error ESI I f NDC detected Error has been detected at ESI I F in NDC Replace MB 1041 Board 00 Assert Non recoverable 01 00 15 07 A3 01 51 PCI Express fatal Error message error ESI I f Error has been ESB2 detected detected at ESI I F in ESB2 Replace MB 1042 Board 00 Assert Non recoverable 01 00 15 07 A3 02 51 PCI Express fatal Error message error NDC ESB2 PCI E I f NDC detected Error has been detected at NDC ESB2 PCI E I F in NDC Replace MB 253 Intel Server System SR9000MKAU Product Guide Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event aa aa er eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1043 Board 00 Assert Non recoverable 01 00 15 07 A3 03 51 PCI Express fatal Error message error NDC ESB2 Error has been PCI E I f ESB2 detected at NDC detected ESB2 PCI E I F in ESB2 Replace MB 1043 Board 00 Assert Non recoverable 01 00 15 07 A3 04 51 PCI Express fatal Error message AO error ESB2 PXH Y ESB2 Replace MB detected 1043 Board 00 Assert Non recoverable 01 00 15 07 A3 05 51
116. ations To install or remove the fan box To install or remove the air flow guide To install or remove the hard drive backplane To install or remove the mounting plate To install or remove a processor Removing the PCI Card Divider To perform this procedure you will first need to remove The top cover For instructions see Removing the Top Cover on page 36 All installed power supplies For instructions see Removing a Power Supply on page 70 The power supply filler panel if one is installed For instructions see Installing a Power Supply on page 68 Follow step 2 only The power supply box For instructions see Removing the Power Supply Box on page 76 The KVM card if it is installed For instructions see Removing the KVM Card on page 89 All installed PCI cards For instructions see Removing a PCI Card on page 63 Intel Server System SR9000MKAU Product Guide 91 Remove these components in order before beginning the steps below The steps below do not guide you through reinstalling the components you are removing or disconnecting in this step sequence These steps assume you are removing the PCI card divider to either replace it or to access another component After completing these steps continue with the steps that directed you to this section or follow the steps under Installing the PCI Card Divider on page 93 to replace your PCI card divider 1 Pull the lever on
117. ay Current New BMC 01 02 01 03 SAL 01 01 01 02 Fwupdate is ready to update FLASH devices SAT update process start SAT Spool update process start chip Erasing FLASH Devices Please wait several minutes chip Erasing FLASH Devices process Done Programming FLASH Devices 100 Done Verifying FLASH 100 Done SAL FWH Bank0 update process start Erasing FLASH Devices 100 Done Programming FLASH Devices 100 Done Verifying FLASH 100 Done SAL FWH Bankl update process start Erasing FLASH Devices 100 Done Programming FLASH Devices 100 Done Verifying FLASH 100 Done BMC update process start Erasing FLASH Devices 100 Done Programming FLASH Devices 100 Done Verifying FLASH 100 Done SDR update process start Clear SDR Repository Done Add SDR 100 Done Firmware Version Display Now BMC 01 03 SAL 01 02 Firmware update process was completed Restart this system at once Figure 133 FWUPDATE Execution Screen Intel Server System SR9000MK4U Product Guide Using System Setup This section describes the System Setup This utility provides a way for the user to to modify the default server settings Users can execute this utility regardless of whether an operating system has been installed Setup stores most of the setting values in the battery backed CMOS The rest of the values are stored in flash memory These va
118. ber yp gg Event Data3 Information 1059 Chipset 01 Assert Critical 01 00 19 07 A2 MMR ID Memory controller Error message A1 46 recoverable error MMR ID Replace MMRx e 00 MMRO e 01 MMR1 e 02 MMRO e 03 MMR1 10 MMR2 e 11 MMR3 e 12 MMR2 e 13 MMR3 1060 Chipset 01 Assert Critical 01 00 19 07 A2 X0 X3 Bad chipset data Error message SERIES Review SEL 1060 Chipset 01 Assert Critical 01 00 19 07 A2 XX XF Recoverable error Error message AO Unknown Unable to identify the cause Replace MB 1061 Chipset 01 Assert Non Recoverable 01 00 19 07 A3 XO X6 Chipset fatal error Error message Other than Event Data3 46 Replace MB 1062 Chipset 01 Assert Non Recoverable 01 00 19 07 A3 XX X6 Chipset timeout Error message Replace MB 1063 Chipset 01 Assert Non recoverable 01 00 19 07 A3 XO 7X L3 Cache Tag Error message SRAM fatal error Other than Event on POST Data3 70 Replace MB Intel Server System SR9000MKAU Product Guide 258 Table 33 IPMI SEL Sensor Event Data Message Type Name and Event oe er eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1064 Chipset 01 Assert Non recoverable 01 00 19 07 A3 MMR ID Memory controller Error message 46 fatal error MMR ID Replace MMRx 00 MMRO 01 MMR1 02 MMRO 03 MMR1 10 MMR2 11 MMR3 12 MMR2 13 MMR3 1065 Chipset 01 Asser
119. ble Acquires IP address of LAN Disabl port by DHCP Disable Requires the ISaDle manual settings IP Address 255 255 255 255 IP address of management LAN port Available when DHCP is disabled Subnet Mask 255 255 255 255 Subnet mask of management LAN port Available when DHCP is disabled Default Gateway 255 255 255 255 Default gateway address of management LAN port Available when DHCP is disabled SEL Clear N A Press lt Enter gt Pressing of the lt Enter gt key prompts the user to respond Yes or No Yes Clears the SEL No Aborts the action Table 28 COM1 Console Redirection Menu Item Options Description Headless Support Enable Enable Outputs firmware or EFI console input output to COM1 Disabl Provides SPCR or HCDP to OS Disable Does not output firmware ze or EFI console input output to COM1 Does not provide SPCR or HCDP to OS When the valid VGA is not mounted Enable is set COM1 Speed 9600 bps Uses the communication speed specified when console redirection 19200bps is valid Intel Server System SR9000MK4U Product Guide 149 System Information Screen System information as firmware version and board chassis and product information are displayed System Information SAL Revision xx xx BMC Firmware Revision xx xx Board Part Number XXXXXXXX Board Serial Number xxxxxxxx Product Part Number xxxxxxxx Product Serial Number xxxxxxxx Chassis Part Number xxxxxxxx
120. brancher votre syst me un suppresseur de surtension et de d connecter les lignes de t l communication de votre modem pendant les orages Equip d une prise murale reli e la terre e quip d un espace suffisant pour acc der aux cordons d alimentation secteur car ils servent de disjoncteur principal d alimentation du produit Pratiques de manipulation de l quipement R duisez le risque de dommages personnels ou mat riels e Conformez vous aux exigences de m decine du travail et de s curit lorsque vous d placez et soulevez le mat riel e Utilisez l assistance m canique ou toute autre assistance appropri e lorsque vous d placez et soulevez le mat riel Pour r duire le poids en vue de faciliter la manipulation retirez tout composant amovible Intel Server System SR9000MKAU Product Guide 293 Alimentation et avertissements en mati re d lectricit Attention Le bouton d alimentation indiqu par le symbole de mise en veille NE COUPE PAS compl tement l alimentation secteur du systeme car le courant de veille 5 V reste actif lorsque le syst me est sous tension Pour couper l alimentation du systeme vous devez d brancher le cordon d alimentation secteur de la prise murale Votre syst me peut utiliser plusieurs cordons d alimentation secteur Assurez vous que tous les cordons d alimentation sont debranches Vous devez les d brancher avant d ouvrir le chassis d ajouter ou de supprimer
121. c shock or equipment failure Installing a Power Supply 68 To perform this procedure you will first need to remove the top cover The steps below will direct you to the instructions to remove the top cover at the appropriate location in the step sequence Note Before performing the procedures in this section except for when hot swapping turn off the system and then disconnect all power plugs 1 Remove the top cover For instructions see Removing the Top Cover on page 36 2 Ifa power supply filler panel is installed Loosen the captive screw on the power supply filler See letter A in the figure below Lift the power supply filler from the system See letter B in the figure Save the filler for future use Intel Server System SR9000MK4U Product Guide AF001150 Figure 64 Removing a Power Supply Filler 3 Simultaneously push the two levers on the top of the power supply slightly outward and then raise them to unlock the power supply See letter A in the following figure 4 Use the handle on the power supply to lower it into the system See letter B in the figure Caution Do not lift the power supply by the levers Lift the power supply only by the handle AF001152 Figure 65 Installing a Power Supply Intel Server System SR9000MKA4U Product Guide 69 5 Push down the two levers on the top of the power supply to lock it into place See letter A in the figure be
122. creens The system setup utility consists of ten primary menus Each menu occupies one screen and displays a list of menu items Some menu items have sub menus The user can modify the settings of some menu items on the screen Table 22 describes how to navigate the utility screens and menus Table 22 Using Setup Screens Press To Enter key Selects a sub menu item or changes to next value of a selected item up arrow Moves up through menu items down arrow Moves down through menu items Primary Screens The Configuration Utility uses the primary screens shown in Table 23 Table 23 Primary Setup Screens Screen Description Main No configuration settings available Processor Configures processor For details of this screen see Processor on page 147 Memory Configures memory For details of this screen see Memory Screen on page 148 Devices Configures SATA Not supported in 4S 4U model and VGA For details of this screen see Devices Screen on page 148 Server Management Configures Server Management For details of this screen see Server Management Screen on page 149 System Information Display firmware version and board chassis product information Save changes and Exit Stores the changed values in CMOS and exits setup Clicking on the menu item causes the system to prompt the user for a Yes or No response Yes Saves the changes and reboots the
123. ct component could cause system to malfunction A power supply cannot be hot swapped in the following configurations When input voltage is 100 127 V When only one power supply is installed 1 Remove the top cover For instructions see Removing the Top Cover on page 36 2 Check the LED indicators on the power supplies The red LED indicates the failed power supply AF001090 A Input Good LED Indicates input power is good when this green LED is on DC Output Good LED Indicates output power is good when this green LED is on C Fault LED Indicates the power supply has a fault Figure 70 Power Supply LED Indicators Intel Server System SR9000MKAU Product Guide 73 Disconnect the power cable from the power supply you want to replace Remove the power supply For instructions see Removing a Power Supply on page 70 Return to these steps after removing the power supply Install the new power supply For instructions see Installing a Power Supply on page 68 Install the top cover For instructions see Installing the Top Cover on page 37 Installing and Removing the Front Control Panel and Optical Drive Assembly Removing the Front Control Panel and Optical Drive Assembly Before beginning these steps power down your server system and unplug all AC power cords To perform this procedure you will first need to remove the front bezel The steps below will dire
124. ct you to the instructions to remove the front bezel at the appropriate location in the step sequence 1 Remove the front bezel For instructions see Removing the Front Bezel on page 34 Push and hold the levers on each sides of the front control panel DVD ROM drive assembly See letter A in the figure below Pull out the front control panel optical drive assembly See letter B in the figure AF001211 Figure 71 Removing the Front Control Panel and Optical Drive Assembly 74 Intel Server System SR9000MKAU Product Guide 4 Determine your next course of action and refer to the appropriate steps Ifyou have removed your front control panel optical drive assembly and need to replace it see Installing the Front Control Panel and Optical Drive Assembly on page 75 Ifyou are following these steps as part of another procedure return to that procedure Installing the Front Control Panel and Optical Drive Assembly These steps assume you have removed your front control panel and optical drive assembly your server system is currently powered down and your front bezel is removed 1 Slide the front control panel optical drive assembly in through the front of the chassis as shown in the left figure below 2 Push the assembly firmly until it clicks into place AF001212 Figure 72 Installing the Front Control Panel and Optical Drive Assembly 3 Determine your next course of ac
125. d 2 5 Second process of task initialization Progress started 2 6 AMI initialization completed Progress 2 7 OS booting process started Progress 2 8 Task booting process started Progress 2 9 reserved 2 A reserved 2 B reserved 2 C reserved 172 Intel Server System SR9000MKAU Product Guide Table 30 POST Codes Generated by the BMC and Logged at the Seven Segment LED Operation to Code Descriptions Classification Rec ever 2 D reserved 2 E reserved 2 F reserved 3 0 Message handler started Progress 3 1 PDK initialization process started Progress 3 2 Task generation process started Progress 3 3 BMC initialization completed Progress 3 4 reserved 3 5 reserved 3 6 reserved 3 7 reserved 3 8 reserved 3 9 reserved 3 A reserved 3 B reserved 3 C Detailed log collection started by Error BMC Error WDT overflow 3 D BMC restarted by WDT overflow Error 3 E Failed in task generation Error 3 F Illegal or mismatch format of GUID Error 4 0 CPUO Thermal Trip Error error event logged to SEL 4 1 CPUO Configuration Error Absent Error errorevent SEL List logged to SEL 4 2 CPUO Configuration Error Disabled Error error event logged to SEL 4 3 CPUO Configuration Error Illegal Error error event Type logged to SEL 4 4 CPUO I2C Access Error PIROM Error error event logged to SEL 4 5 CPUO I2C Access Error Error error event Temperature Monitor
126. d PCI cards For instructions see Removing a PCI Card on page 63 The PCI card divider For instructions see Removing the PCI Card Divider on page 91 Intel Server System SR9000MK4U Product Guide The air flow guide For instructions see Removing the Air Flow Guide on page 95 e All installed fans For instructions see Removing a Fan on page 57 Remove these components in order before beginning the steps below The steps below do not guide you through reinstalling the components you are removing or disconnecting in this step sequence These steps assume you are removing the fan box to either replace it or to access another component After completing these steps continue with the steps that directed you to this section or follow the steps under Installing the Fan Box on page 101 to replace your fan box 1 Loosen one screw on each side of the system as shown by letter A in the figure below AF001221 Figure 97 Loosening the Exterior Screws Intel Server System SR9000MKA4U Product Guide 99 100 Loosen the two captive screws on the interior of the system as shown by the figure below AF001222 LES Figure 98 Loosening the Interior Screws s me A Lift the fan box from the system as shown below AF001223 Figure 99 Lifting the Fan Box from the System Intel Server System SR9000MK4U P
127. d drive failure e Always create backup copies of important data on the hard disk If the hard drive fails all data stored on it will be lost Intel Server System SR9000MK4U Product Guide 37 Installing a Hard Drive Caution Before performing the procedures written in this chapter except for when hot swapping be sure to turn off the system and disconnect all power plugs 1 Push down on the button at the top of the drive carrier lever See letter A in the figure below 2 While holding down the button pull forward on the lever to open it See letter B 3 Continue pulling on the lever to slide the carrier from the system AF001108 Figure 25 Pulling Down on the Hard Drive Carrier Lever 4 Remove the four screws at the sides of the hard drive carrier Two screws are at each side of the carrier See letter A in the figure below Note Do not remove the metal EMI shield from the carrier 5 Set the hard drive into the hard drive carrier with the connections extending from the rear of the carrier 6 Install the four screws that you removed in step 4 two on each side of the carrier See letter A in the figure below 38 Intel Server System SR9000MKAU Product Guide AF001111 Figure 26 Mounting a Hard Drive 7 Open the hard drive carrier lever if it is closed 8 Slide the hard drive carrier into the bay along the guide rail See the figure below 9 When the lower part of the lever to
128. de Table 32 BMC Sensor Table nn d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0115 HDDPL Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M12V0 2D going low HDDPL Main 12V0 Lower Critical Deassert No action necessary 0116 HDDPL Deassert Lower non 20 00 02 81 54 XX XX Informational message M12VO0 2D recoverable HDDPL Main 12V0 Lower going low Non recoverable Deassert No action necessary 0117 HDDPL Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M12VO0 2D going high HDDPL Main 12V0 Upper Critical Deassert No action necessary 0118 HDDPL Deassert Upper non 20 00 02 81 5B XX XX Informational message M12VO0 2D recoverable HDDPL Main 12V0 Upper going high Non recoverable Deassert No action necessary 0119 HDDPL Assert Lower Critical 20 00 02 01 52 XX XX Warning message HDDPL M12V1 2E going low Main 12V1 Lower Critical Replace MB HDDPL 0120 HDDPL Assert Lower non 20 00 02 01 54 XX XX Error message HDDPL Main M12V1 2E recoverable 12V1 Lower Non going low recoverable Replace MB HDDPL 0121 HDDPL Assert Upper Critical 20 00 02 01 59 XX XX Warning message HDDPL M12V1 2E going high Main 12V1 Upper Critical Replace MB HDDPL 0122 HDDPL Assert Upper non 20 00 02 01 5B XX XX Error message HDDPL Main M12V1 2E recoverable 12V1 Upper Non going
129. difference between 2 A and 3 A is a performance characteristic The performance depends on the memory access pattern related to the application middle software operating system memory configuration of NUMA or memory interleave Path 2 A has a higher memory bandwidth than 3 A because 2 A can use two NDC chips effectively With path 3 A processors connected to the NDC linked to MC with DIMMs installed can access whole memory area in the shortest access time Therefore in some environments path 3 A has a performance advantage such as in the case of a two socket installation Intel Server System SR9000MK4U Product Guide Path 2 A is normally recommended unless there are special circumstances Memory mirroring is applicable to 3 A but not to 2 A nor 1 B Customers need to understand the memory configuration and upgrade path and confirm the performance in their own system configurations and software stacks to decide the correct upgrade path Upgrade Path E a 2 5 Upgrade Path Upgrade Path AF001102 Intel Server System SR9000MK4U Product Guide 27 28 Upgrade Path Upgrade Path uu uu u u u u u u u u u u u u u u u u u u u al Upgrade Path Upgrade Path Upgrade Path AF001103 Figure 17 Memory Upgrade Path Intel Server System SR9000MK4U Product Guide Hard Drive Backplane IDLEDO IDLED AF001097 Figure 18 Hard Drive Backplane Top View IDLED2 IDLED3 IDLED4 IDLEDS I
130. dispositivi elettrici In aree soggette a temporali consigliabile collegare il sistema ad un limitatore di corrente In caso di temporali scollegare le linee di comunicazione dal modem e Dotata di una presa a muro correttamente installata e Dotata di spazio sufficiente ad accedere ai cavi di alimentazione i quali rappresentano il mezzo principale di scollegamento del sistema Intel Server System SR9000MKAU Product Guide 275 276 Intel Server System SR9000MKAU Product Guide Appendix E Safety Information Warning Labels The Intel Server System SR9000MK4U contains several warning labels on the interior and exterior of the server system These warning labels indicate components that present a potential danger Do not remove these warning labels The following diagrams show the labels and their locations A label inside each memory box warns you that the components may be hot Allow the memory box to cool for at least 10 minutes before attempting to touch any components on it AF001421 Figure 140 Caution Memory Box Contains Hot Components 277 A warning on the side of the chassis warns you that the chassis is heavy Do not attempt to lift the server system alone If handles are installed at least two people should lift the system by grasping the handles If the handles are not installed at least two people should lift the handle by holding the underside of the system Weight 21 48kg 47 106 Ib Can
131. dle to lift the power supply from the system See the figure below Caution Do not use the levers to lift or move the power supply Only use the handle to lift the power supply AF001155 Figure 68 Removing the Power Supply Intel Server System SR9000MKA4U Product Guide 71 4 Ifyou are not installing a replacement power supply insert the power supply filler panel see letter A in the figure below and tighten the captive screw to attach it to the open slot See letter B in the figure Caution Install a filler panel into any unused slot An open slot will affect the system cooling AF001157 Figure 69 Installing a Power Supply Filler 5 Determine your next course of action and refer to the appropriate steps Ifyou have removed your power supply and need to replace it see Installing a Power Supply on page 68 If you are following these steps as part of another procedure return to that procedure Ifyou are done working inside your server system install the top cover For instructions see Installing the Top Cover on page 37 72 Intel Server System SR9000MK4U Product Guide Hot swapping a Power Supply To perform this procedure you will first need to remove the top cover The steps below will direct you to the instructions to remove the top cover at the appropriate location in the step sequence Cautions Be sure to remove only the failed component Removing of an incorre
132. dy to re assemble your server system install the following items in order gt lt All installed fans For instructions see Installing a Fan on page 55 The air flow guide For instructions see Installing the Air Flow Guide on page 97 The PCI card divider For instructions see Installing the PCI Card Divider on page 93 The KVM card if necessary For instructions see Installing the KVM Card on page 90 All installed PCI cards For instructions see Installing a PCI Card on page 59 The hard drive backplane cover For instructions see Installing the Hard Drive Backplane Cover on page 88 The power supply box For instructions see Installing the Power Supply Box on page 80 All installed power supplies For instructions see Installing a Power Supply on page 68 The power supply filler panel if necessary For instructions see Removing a Power Supply on page 70 Follow step 4 only The top cover For instructions see Installing the Top Cover on page 37 Installing and Removing the Hard Drive Backplane Before beginning these steps power down your server system and unplug all AC power cords Removing the Hard Drive Backplane To perform this procedure you first need to remove The front bezel For instructions see Removing the Front Bezel on page 34 The top cover For instructions see Removing the Top Cover on page 36
133. e Ifthe configuration is the same a fault exists in DIMM or in the memory box Repeat these steps using different DIMMs or a different memory box The power LED blinks and then turns on solidly The mirror LED blinks and then it turns on solidly Memory mirroring functions resume after the mirror LED is on solidly 9 Ifthe power and memory LED do not return to solid on power off the system to remove the memory box and repeat the installation 10 Install the front bezel For instructions see Installing the Front Bezel on page 35 Intel Server System SR9000MK4U Product Guide 47 Installing and Removing DIMMs DIMM Installation Guidelines Each installed memory box must have either four or eight DIMMs installed as shown below e Four DIMM installation Install DIMMs in JDOB1 JDOA1 JD2B1 JD2A1 Eight DIMM installation DIMMs installed in each socket Note When facing the front or rear of the memory box the four sockets at the left are positioned in the opposite direction from the four sockets at the right Be sure to reverse the DIMMs accordingly Make sure the notches at the center of the DIMMs line up correctly with the tabs in the center of the sockets AF001124 Figure 36 Four DIMM Installation Pattern AF001125 Figure 37 Eight DIMM Installation Pattern Note The system will not boot if a memory box is installed with no DIMMs in it 48 Intel Server System SR9000MK4U P
134. e System Setup 164 Intel Server System SR9000MKAU Product Guide Serial Console The Intel Server System SR9000MK4U server supports headless function that redirects the VGA output and keyboard input of SAL and EFI to the COM1 port input output This subsection describes how to enable disable the headless function and how to set baud rate 1 Select System Setup from the Boot Maintenance Menu of the EFI Boot Manager See The Extensible Firmware Interface EFI Boot Manager on page 131 for details about the Boot Maintenance Menu 2 Select Server Management from the System Setup Menu System Setup Menu Main Processor Memory Devices Server Management Security Save changes and Exit Discard changes and Exit Restore Defaults Exit 3 Select Console Redirection from the Server Management Menu Server Management Menu Examine and set server management parameters Console Redirection Management LAN SEL Clear Exit Intel Server System SR9000MKAU Product Guide 165 4 Select COM1 Console Redirection on the Console Redirection Menu screen Console Redirection Menu Examine and set console redirection parameters COM1 Console Redirection Exit 5 Select Headless Support on the COM1 Console Redirection Menu and set it to Enable or Disable When you want to use headless function set it to Enable COM1 Console Redirection Menu Examine and set console redirection parameters Headless
135. e User 10 Do not use this user number if you plan to use the management software that is included with your server system Intel Server System SR9000MK4U Product Guide 151 152 Intel Server System SR9000MKAU Product Guide 5 Troubleshooting Initial Troubleshooting Steps The Intel Server System SR9000MK4U implements indicators to display the system status These are useful as a first step in identifying a problem Begin troubleshooting by using the table below to view symptoms and solutions If you do not find the answer you need in the table continue with the information that follows the table Table 29 Troubleshooting Guide Location Symptom Solution Power LED System does not power up All LED are turned off Check that the power input cable is connected properly Check that the power distribution panel board is turned on and properly provides AC power Check that the power modules are installed properly Check that the power modules are configured Once disconnect and reconnect the power cable and then confirm the symptom again Check that the power cable etc between front panel and the main board are connected properly Power Fault LED System powers on but then turns off quickly Power fault LED orange is on Check that the power input cable is properly connected Check that the power modules are installed properly Check that the power modules are configured Ge
136. e auf dem Produkt und auf der Verpackung werden folgende Sicherheitssymbole verwendet VORSICHT Weist auf eine Gefahrenquelle hin die bei Nichtbeachtung des VORSICHTSHINWEISES zu leichteren Verletzungen bzw Sachbesch digungen f hren kann WARNUNG Weist auf eine Gefahrenquelle hin die bei Nichtbeachtung der WARNUNG zu ernsten Verletzungen f hren kann Weist auf potentielle Gefahr bei Nichtbeachtung der angezeigten Informationen hin Weist auf die Gefahr eines Stromschlags hin der bei Nichtbeachtung der Weist auf Verbrennungsgefahr an hei en Bauteilen bzw Oberfl chen hin A Sicherheitshinweise zu schweren oder t dlichen Verletzungen f hren kann Intel Server System SR9000MK4U Product Guide Weist darauf hin dal das Anfassen des Gebl ses zu Verletzungen f hren kann Bedeutet alle Netzkabel abzuziehen und das Gerat von der Netzspannung zu t RER rennen Bereiten Sie bitte Batterie auf Zielbenutzer der Anwendung Dieses Produkt wurde in seiner Eigenschaft als IT Ger t getestet das in B ros Schulen Computerr umen und hnlichen ffentlichen R umlichkeiten installiert werden kann Die Eignung dieses Produkts f r andere Einsatzbereiche als IT z B Medizin Industrie Alarmsysteme oder Pr fger te kann u U weitere Tests erfordern Standortauswahl Das System ist f r den Betrieb innerhalb normaler B roumgebungen geeignet W hlen Sie einen Standort der folgenden K
137. e in c a dalle prese a muro o dall alimentazione di corrente PASSI DI SICUREZZA Qualora si rimuovano le coperture del telaio per accedere all interno del sistema seguire i seguenti passi 1 Spegnere tutti i dispositivi periferici collegati al sistema 2 Spegnere il sistema usando il pulsante spento acceso dell interruttore del sistema 3 Togliere tutte le spine dei cavi del sistema dalle prese elettriche 4 Identificare e sconnettere tutti i cavi attaccati ai collegamenti O od alle prese installate sul retro del sistema 5 Qualora si tocchino i componenti proteggersi dallo scarico elettrostatico SES portando un cinghia anti statica da polso che attaccata alla presa a terra del telaio del sistema qualsiasi superficie non dipinta 6 Non far operare il sistema quando il telaio senza le coperture Dopo aver seguito i sei passi di SICUREZZA sopracitati togliere le coperture del telaio del sistema come seque 1 Aprire e rimuovere il lucchetto dal retro del sistema qualora ve ne fosse uno installato 2 Togliere e mettere in un posto sicuro tutte le viti delle coperture 3 Togliere le coperture Per il giusto flusso dell aria e raffreddamento del sistema rimettere sempre le coperture del telaio prima di riaccendere il sistema Operare il sistema senza le coperture al loro proprio posto potrebbe danneggiare i componenti del sistema Per rimettere le coperture del telaio 1 Controll
138. e j AF001255 Figure 123 Loosening the Heat Sink Screws 122 Intel Server System SR9000MK4U Product Guide 6 Lift the bolster plate from the LGA terminal on the underside of the heat sink processor assembly See the figure below Caution The processor can be damaged if handled improperly Do not touch the processor pins AF001253 Figure 124 Removing the Bolster Plate from the Processor 7 Use a Torx 15 screwdriver to loosen four spring clip screws See letter A in the following figure AF001259 Figure 125 Removing the Processor from the Heatsink Intel Server System SR9000MKAU Product Guide 123 8 Lift the spring clip from the processor See the following figure AF001261 Figure 126 Removing the Spring Clip 9 Lift the processor from the heat sink 10 Carefully push out on one side of the pin shroud to release it from the processor Cautions Do not touch the processor pins with either your hands or with the pin shroud The pin shroud is fragile Use caution when removing it Excessive flex will break the pin shroud 11 Remove the pin shroud AF001273 Figure 127 Removing the Pin Shroud from the Processor 124 Intel Server System SR9000MK4U Product Guide Installing and Removing the Mounting Plate Before beginning these steps power down your server system and unplug all AC power cords Removing the Mounting Plate To perform this procedure you first need to remo
139. e properly set Check that the proper video driver is installed Check that the refresh rate setting matches the display specification Replace the display Keyboard Keyboard does not work Check that the keyboard USB cable is properly connected Disconnect and reconnect the USB cable and retry Replace the keyboard Mouse Mouse does not work normally Check that the mouse USB cable is properly connected Disconnect and reconnect the USB cable and retry Replace the mouse 154 Intel Server System SR9000MK4U Product Guide Table 29 Troubleshooting Guide Location Symptom Solution Processor System does not recognize part of the processors that were installed Check that the processor MVR are installed properly Check that the MVR power cable is properly connected Check that the processor is configured Memory Box Memory capacity is indicated less than actual loaded capacity Check if memory is used in Mirror Mode green memory box mirror LED on Check that the memory box is properly connected Check that the DIMM is installed properly in the memory box Check that the DIMM is configured Memory Box Memory Box Attention LED orange is turned on Swap the memory box after confirming the memory is in mirror mode green memory box mirror LED is on Hard Drive Hard drive is not properly recognized hard drive LED is in Faul
140. eassert No action necessary Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table nn d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0165 MMR1 Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M1 8V 94 going high MMR1 Main 1 8V Upper Critical Deassert No action necessary 0166 MMR1 Deassert Upper non 20 00 02 81 5B XX XX Informational message M1 8V 94 recoverable MMR1 Main 1 8V Upper Non going high recoverable Deassert No action necessary 0167 MMR1 Assert Lower Critical 20 00 02 01 52 XX XX Warning message MMR1 M1 5V 95 going low Main 1 5V Lower Critical Replace MMR1 Replace MB 0168 MMR1 Assert Lower non 20 00 02 01 54 XX XX Error message MMR1 Main M1 5V 95 recoverable 1 5V Lower Non recoverable golng ow Replace MMR1 Replace MB 0169 MMR1 Assert Upper Critical 20 00 02 01 59 XX XX Warning message MMR1 M1 5V 95 going high Main 1 5V Upper Critical Replace MMR1 Replace MB 0170 MMR1 Assert Upper non 20 00 02 01 5B XX XX Error message MMR1 Main M1 5V 95 recoverable 1 5V Upper Non recoverable 2L Replace MMR1 Replace MB 0171 MMR1 Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M1 5V 95 going low MMR1 Main 1 5V Lower Critical Deassert No action necessary Int
141. ecovery Number yp gg Event Data3 Information 1078 Slot 05 Assert Critical 01 00 21 07 A2 OX Slot SLOTx Error message u recoverable error Replace SLOTx e 01 5SLOT1 Replace MB e 02 SLOT2 e 03 SLOT3 e 04 SLOT4 e 05 SLOT5 e 06 SLOT6 1079 Slot 05 Assert Critical 01 00 21 07 A2 0X 81 ESB2 recoverable Error message un Replace MB 1080 Slot 05 Assert Critical 01 00 21 07 A2 0X 81 SAS controller Error message recoverable error Replace MB 1081 Slot 05 Assert Critical 01 00 21 07 A2 0X 83 Management LAN Error message Controller Repl MB recoverable error Be eee MIR 1082 Slot 05 Assert Critical 01 00 21 07 A2 OX 84 VGA Controller Error message recoverable error Replace MB 1083 Slot 05 Assert Critical 01 00 21 07 A2 OX 85 PXH recoverable Error message dd Replace MB 1084 Slot 05 Assert Non recoverable 01 00 21 07 A3 OX Slot SLOTx fatal error Error message iD eres Replace SLOTx e 01 SLOT1 Replace MB 02 SLOT2 e 03 SLOT3 e 04 SLOT4 e 05 SLOT5 e 06 SLOT6 Intel Server System SR9000MKAU Product Guide 262 263 Table 33 IPMI SEL Sensor Event Data Message Type Name and Event oe N eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1085 Slot 05 Assert Non recoverable 01 00 21 07 A3 OX 81 ESB2 fatal error Error message Replace MB 1086 Slot 05 Assert Non reco
142. eed to remove the top cover to perform the following operations To install or remove a power supply To install or remove the power supply box To install or remove the power supply support To install or remove a fan To install or remove the fan box To install or remove a PCI card To install or remove the PCI card divider To install or remove the KVM card To install or remove the air flow guide To install or remove the hard drive backplane cover To install or remove the hard drive backplane To install or remove a processor To install or remove the mounting plate Removing the Top Cover 1 Pull up on the two levers on the top cover See letter A in the following figure 2 Lift the cover from the system See letter B in the figure AF001106 Figure 23 Removing the Top Cover 36 Intel Server System SR9000MK4U Product Guide Installing the Top Cover 1 Place the front edge of the cover on the chassis 2 Lower the rear of the cover into place as shown by letter A in the figure below AF001107 Figure 24 Installing the Top Cover Installing and Removing a Hard Drive You will need to remove the hard drive s or the hard drive carriers to perform the following operations To replace a hard drive To install or remove the hard drive backplane To install or remove the mounting plate Cautions Handle the hard drive carefully Inappropriate handling may result in har
143. egion s in which the product is sold System power on off The power button DOES NOT turn off the system AC power To remove power from system you must unplug the AC power cord from the wall outlet Make sure the AC power cord is unplugged before you open the chassis add or remove any components Hazardous conditions devices and cables Hazardous electrical conditions may be present on power telephone and communication cables Turn off the server and disconnect the power cord telecommunications systems networks and modems attached to the server before opening it Otherwise personal injury or equipment damage can result Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handling boards Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the server place the board component side up on a grounded static free surface Use a conductive foam pad if available but not the board wrapper Do not slide board over any surface iv Intel Server System SR9000MKAU Product Guide Installing or removing jumpers
144. el Server System SR9000MKA4U Product Guide Internal Chassis Features Power Supply Subsystem The 12 V hot swap power supply modules are rated at 1390 W over an input range of 200 240 VAC and at 990 W over an input range of 100 127 VAC The power supply module has two outputs that is 12 V and 5 Vsb The standby voltages 5 Vsb is active anytime AC input power is applied to the power supply The power supply module is connected to the main board directly and can be used in 1 1 redundant mode Note Two power supplies must be installed and plugged in when a 110 V outlet is used Hot swapping and redundancy are not available under this condition One power supply can be used when it is connected to a 220 VAC outlet Under this condition redundancy is available and a power supply can be hot swapped if necessary Table 6 1390 W Power Supply Configuration Current AG input See Note Redundancy Hot swap Remarks 200 240 V 9 5 A Supported Supported Restriction of loading is needed Two power supplies must be installed to enable redundancy and hot swap 100 127 V 12A Not supported Not supported Restriction of loading is needed Two power supplies must be installed top operate the server system Note This value is applied to one power supply 12 Intel Server System SR9000MK4U Product Guide Each power supply contains three LEDs on the top surface The LED locations and descriptions are as
145. el Server System SR9000MKAU Product Guide 208 209 Table 32 BMC Sensor Table nn d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0172 MMR1 Deassert Lower non 20 00 02 81 54 XX XX Informational message M1 5V 95 recoverable MMR1 Main 1 5V Lower Non going low recoverable Deassert No action necessary 0173 MMR1 Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M1 5V 95 going high MMR1 Main 1 5V Upper Critical Deassert No action necessary 0174 MMR1 Deassert Upper non 20 00 02 81 5B XX XX Informational message M1 5V 95 recoverable MMR1 Main 1 5V Upper Non going high recoverable Deassert No action necessary 0175 MMR2 Assert Lower Critical 20 00 02 01 52 XX XX Warning message MMR2 M3 3V A3 going low Main 3 3V Lower Critical Replace MMR2 Replace MB 0176 MMR2 Assert Lower non 20 00 02 01 54 XX XX Error message MMR2 Main M3 3V A3 recoverable 3 3V Lower Non recoverable ong Replace MMR2 Replace MB 0177 MMR2 Assert Upper Critical 20 00 02 01 59 XX XX Warning message MMR2 M3 3V A3 going high Main 3 3V Upper Critical Replace MMR2 Replace MB 0178 MMR2 Assert Upper non 20 00 02 01 5B XX XX Error message MMR2 Main M3 3V A3 recoverable 3 3V Upper Non recoverable going high Replace MMR2 Replace MB Intel Server System SR9000MKA
146. en zu vermeiden wenn ein Server oder andere Ger te herausgezogen werden Bei der Installation des Racks m ssen die Anweisungen des Rack Herstellers beachtet werden Gehen Sie bei der Installation von Ger ten im Rack immer von unten nach oben vor und bauen Sie das schwerste Ger t an der untersten Position im Rack ein Ziehen Sie jeweils immer nur ein Ger t aus dem Rack heraus Sie m ssen f r die gesamte Rack Einheit einen Netztrennschalter einrichten Dieser Netztrennschalter mu leicht zug nglich sein und ber eine Kennzeichnung verf gen die besagt da er die Stromzufuhr zur gesamten Einheit steuert und nicht nur zu den Servern Zur Vermeidung von Stromschlaggefahr m ssen das Rack selbst und alle darin eingebauten Ger te ordnungsgem geerdet sein Elektrostatische Entladungen ESD Vorsicht Elektrostatische Entladungen k nnen zur Besch digung von Festplatten Platinen und anderen Komponenten f hren Daher sollten Sie alle Arbeiten an einer ESD Workstation ausf hren Steht ein solcher Arbeitsplatz nicht zur Verf gung erzielen Sie einen gewissen Schutz vor elektrostatischen Entladungen durch Tragen einer Antistatik Manschette die Sie w hrend der Arbeit zur Erdung an einem beliebigen unlackierten Metallteil des Computergeh uses befestigen Gehen Sei bei der Handhabung von Platinen immer mit gr ter Vorsicht vor Sie k nnen u erst empfindlich gegen ber elektrostatischer Entladung sein Halten Sie Platinen nur
147. enerator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0207 MMR3 Assert Lower Critical 20 00 02 01 52 XX XX Warning message MMR3 M1 8V B4 going low Main 1 8V Lower Critical Replace MMR3 Replace MB 0208 MMR3 Assert Lower non 20 00 02 01 54 XX XX Error message MMR3 Main M1 8V B4 recoverable 1 8V Lower Non recoverable gelng low Replace MMR3 Replace MB 0209 MMR3 Assert Upper Critical 20 00 02 01 59 XX XX Warning message MMR3 M1 8V B4 going high Main 1 8V Upper Critical Replace MMR3 Replace MB 0210 MMR3 Assert Upper non 20 00 02 01 5B XX XX Error message MMR3 Main M1 8V B4 recoverable 1 8V Upper Non recoverable ak AA Replace MMR3 Replace MB 0211 MMR3 Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M1 8V B4 going low MMR3 Main 1 8V Lower Critical Deassert No action necessary 0212 MMR3 Deassert Lower non 20 00 02 81 54 XX XX Informational message M1 8V B4 recoverable MMR3 Main 1 8V Lower Non going low recoverable Deassert No action necessary 0213 MMR3 Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M1 8V B4 going high MMR3 Main 1 8V Upper Critical Deassert No action necessary Intel Server System SR9000MKAU Product Guide 214 215 Table 32 BMC Sensor Table 4 a d Event Generator Sensor Event Fa ca ji Seg Me
148. ensiones y desconecte las l neas de telecomunicaciones al m dem durante una tormenta el ctrica e Provista de una toma de corriente alterna correctamente conectada a tierra e Provista de espacio suficiente para acceder a los cables de la fuente de alimentaci n ya que constituyen la desconexi n principal de la alimentaci n Manipulaci n del equipo Reduzca el riesgo de da os personales o en el equipo e Respete los requisitos de sanidad y seguridad laborales de su pa s cuando traslade y levante el equipo e Utilice medios mec nicos u otros que sean adecuados al trasladar o levantar el equipo Para que el peso sea menor para manipularlo con m s facilidad extraiga los componentes que sean de f cil extracci n Intel Server System SR9000MKAU Product Guide 299 Advertencias de alimentacion y el ctricas Precaucion El bot n de encendido indicado con la marca del modo de reposo o stand by NO DESCONECTA completamente la alimentaci n de CA del sistema ya que el modo de reposo de 5 V sigue activo mientras el sistema est enchufado Para desconectar el sistema debe desenchufar el cable de alimentaci n de CA de la toma de la pared Puede usar m s de un cable de alimentaci n de CA con el sistema Aseg rese de que todos los cables de alimentaci n de CA est n desenchufados Aseg rese de que los cables de alimentaci n de CA est n desenchufado antes de abrir la carcasa agregar o extraer cualquier componente que no e
149. eps as part of another procedure return to that procedure Ifyou are ready to re assemble your server system install the following items in order The KVM card if necessary For instructions see Installing the KVM Card on page 90 All installed PCI cards For instructions see Installing a PCI Card on page 59 lt gt The hard drive backplane cover For instructions see Installing the Hard Drive Backplane Cover on page 88 lt gt The power supply box For instructions see Installing the Power Supply Box on page 80 All installed power supplies For instructions see Installing a Power Supply on page 68 lt gt The power supply filler panel if necessary For instructions see Removing a Power Supply on page 70 Follow step 4 only The top cover For instructions see Installing the Top Cover on page 37 94 Intel Server System SR9000MKAU Product Guide Installing and Removing the Air Flow Guide Before beginning these steps power down your server system and unplug all AC power cords You will need to remove the airflow guide to complete the following procedures To install or remove the fan box To install or remove the hard drive backplane cover To install or remove the hard drive backplane To install or remove the mounting plate To install or remove a processor Removing the Air Flow Guide To perform this procedure you will first need to remove The
150. erna que tenga el producto N tese que el interruptor activado desactivado en el panel frontal no desconecta la corriente alterna del sistema Para desconectarla deber desenchufar todos los cables de corriente alterna de la pared o desconectar la fuente de alimentaci n Intel Server System SR9000MKAU Product Guide 271 INSTRUCCIONES DE SEGURIDAD Cuando extraiga la tapa del chasis para acceder al interior del sistema siga las siguientes instrucciones 1 Apague todos los dispositivos perif ricos conectados al sistema 2 Apague el sistema presionando el interruptor encendido apagado 3 Desconecte todos los cables de alimentaci n CA del sistema o de las tomas de corriente alterna 4 Identifique y desconecte todos los cables enchufados a los conectores E S o a los puertos situados en la parte posterior del sistema 5 Cuando manipule los componentes es importante protegerse contra la descarga electrost tica ESD Puede hacerlo si utiliza una mu equera antiest tica sujetada a la toma de tierra del chasis o a cualquier tipo de superficie de metal sin pintar 6 No ponga en marcha el sistema si se han extra do las tapas del chasis Despu s de completar las seis instrucciones de SEGURIDAD mencionadas ya puede extraer las tapas del sistema Para ello 1 Desbloquee y extraiga el bloqueo de seguridad de la parte posterior del sistema si se ha instalado uno 2 Extraiga y guarde todos los to
151. ers txt 30 Use Notepad to confirm the following files contain some texts system32 txt drivers txt 31 Stop the external storage and remove the device from the system Taking Corrective Action Refer to the tables in POST Codes on page 171 for suggested corrective actions 162 Intel Server System SR9000MKAU Product Guide Appendix A Console Setup On board VGA The Intel Server System SR9000MK4U server can output the SAL and EFI displays to on board VGA This subsection describes how to enable disable the on board VGA 1 Select System Setup from the Boot Maintenance Menu of the EFI Boot Manager See The Extensible Firmware Interface EFI Boot Manager on page 131 for details about the Boot Maintenance Menu 2 Select Devices from the System Setup Menu System Setup Menu Main Processor Memory Devices Server Management Security Save changes and Exit Discard changes and Exit Restore Defaults Exit 3 Select VGA from the Devices Menu Devices Menu Examine and set system parameters for built in Devices IDE Controller VGA Exit 163 4 Select Onboard VGA from the VGA Menu Set the option to either Enable or Disable When you want to use on board VGA set it to Enable VGA Menu Examine and set VGA parameters Onboard VGA Enable Exit Use Enter to change value 5 Select Exit twice and return to the System Setup Menu 6 Select Save changes and Exit to end th
152. ert No action necessary 0013 Environme Deassert Upper Critical 20 00 01 81 59 XX XX Informational message nt Temp going high Environment Temperature 32 Upper Critical Deassert No action necessary 0014 Environme Deassert Upper Non 20 00 01 81 5B XX XX Informational message nt Temp recoverable Environment Temperature 32 going high Upper Non recoverable Deassert No action necessary 0015 CPUO Assert Upper Critical 20 00 01 01 59 XX XX Warming message CPUO Temp 43 going high Temperature Upper Critical If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation 0016 CPUO Assert Upper Non 20 00 01 01 5B XX XX Error message CPUO Temp 43 recoverable Temperature Upper Non going high recoverable If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation Replace CPUO 0017 CPUO Deassert Upper Critical 20 00 01 81 59 XX XX Informational message Temp 43 going high CPUO Temperature Upper Critical Deassert No action necessary Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa ca ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0018 CPUO Deassert Upper Non 20 00 01 81 5B XX XX Informational message Temp 43 recoverable CPUO Temperature Upper going
153. essor and Heat Sink to the Main Board 118 Removing the Protective Cover from the LGA Terminal 119 Setting the MVR into Place on the Processor Assembly 119 Attaching the MVR to the Processor Assembly u E 120 Installing the Handles onto the MVR kk K 120 Installing the LGA Terminal Cover 122 Loosening the Heat Sink SCreWS ooooooccccnccccccconoccccccnnnncnnnananccnn canon kk kek kk ke 122 Removing the Bolster Plate from the Processor 123 Removing the Processor from the Heatsink 123 Removing the Spring Clipart 124 Removing the Pin Shroud from the Processor 124 Lifting the Mounting Plate from the System iE E 126 Setting the Mounting Plate into Place E EE EEE kr 127 Attaching the Chassis Handles LEE kk kk kk kk kK KH 129 Firmware Update Block Diagram ccooooooocccccncccoccononcncnonnncnnnnanonnncnnnnnnnnnnnn kk KK nn 141 FWUPDATE File Path Example es 142 FWUPDATE Exeeution Sereen aus ee ee 144 State Transition Diagram sise 156 Location of POST Code LED ana he 159 Connections Near Power Supply Box and PCI Card Divider 168 System SR9000MK4U Product Guide xix Figure 137 SATA Connections on Hard Drive Backplane k EEE 168 Figure 138 IDE Connecti
154. eviations 313 GS License Germany GOST R 50377 92 License Russia Belarus License Belarus Ukraine License Ukraine CE Low Voltage Directive 73 23 EEE Europe IRAM Certification Argentina GB4943 CNCA Certification China Product EMC Compliance Class A Compliance Note Legally the product is required to comply with Class A emission requirements as it is intended for a commercial type market place Intel targets 10db margin to Class A Limits FCC ICES 003 Emissions USA Canada Verification CISPR 22 Emissions International EN55022 Emissions Europe EN55024 Immunity Europe EN61000 3 2 Harmonics Europe EN61000 3 3 Voltage Flicker Europe CE EMC Directive 89 336 EEC Europe VCCI Emissions Japan AS NZS 3548 Emissions Australia New Zealand BSMI CNS13438 Emissions Taiwan GOST R 29216 91 Emissions Russia GOST R 50628 95 Immunity Russia Belarus License Belarus Ukraine License Ukraine RRL MIC Notice No 1997 41 EMC amp 1997 42 EMI Korea GB 9254 CNCA Certification China GB 17625 Harmonics CNCA Certification China Certifications Registrations Declarations 314 UL Certification US Canada CE Declaration of Conformity CENELEC Europe FCC ICES 003 Class A Attestation USA Canada VCCI Certification Japan Intel Server System SR9000MK4U Product Guide e C Tick Declaration of Conformity Australia MED Declaration of Conformity New Zea
155. follows AF001090 A Input Good LED Indicates input power is good when this LED green is on B DC Output Good LED Indicates output power is good when this LED green is on C Fault LED Indicates a fault with the power supply Figure 9 Power Supply Indicators Intel Server System SR9000MKA4U Product Guide Cooling Subsystem The cabinet inlets have hot swappable 5 1 redundant fans for cooling 120x38 fans are used They provide enough airflow to cool the system components processors memory and chipset even if one of the six fans fails Each fan is placed around the center of the cabinet and memory respectively hard drive and DVD are cooled by suction Components on main board processor and chipset are cooled by the air flow through the air duct The power supply module has non redundant fans in it for cooling the power supply Caution The chassis top cover must be installed for proper system cooling Additionally cooling fans must be hot swapped within two minutes This time period applies only to the time that the cooling fan is physically removed not from the time of failure AF001091 A Cooling Fan LED Indicates fan is working normally when LED green is on Indicates fan has a fault when LED is off Figure 10 Cooling Fan Indicator 14 Intel Server System SR9000MKAU Product Guide PCI Card Slot AF001092 A Power LED Indicates PCI slot status is active B
156. from System LiE nn 84 Setting the Power Supply Support into Place Eke 85 Tightening the Power Supply Support Screws uu esnnssnnnssnnnnnnnnnnnnennnnnnnnnnnnnnnnnn 86 Removing the Hard Drive Backplane Cover kk nn 87 Installing the Hard Drive Backplane Cover 88 Intel Server System SR9000MK4U Product Guide Figure 90 Figure 91 Figure 92 Figure 93 Figure 94 Figure 95 Figure 96 Figure 97 Figure 98 Figure 99 Figure 100 Figure 101 Figure 102 Figure 103 Figure 104 Figure 105 Figure 106 Figure 107 Figure 108 Figure 109 Figure 110 Figure 111 Figure 112 Figure 113 Figure 114 Figure 115 Figure 116 Figure 117 Figure 118 Figure 119 Figure 120 Figure 121 Figure 122 Figure 123 Figure 124 Figure 125 Figure 126 Figure 127 Figure 128 Figure 129 Figure 130 Figure 131 Figure 132 Figure 133 Figure 134 Figure 135 Figure 136 Intel Server Checking the Backplane Cover Latches ooooooccccnonocccccooncccnonancconcnanncnnnnnannnn nana nc 89 Locating the KVM Card peiseai ee 90 Removing the PCI Card Divider kk kek kek Kek kk 92 Installing the PCI Bivider anne une 93 Locating the CPU1 CPU2 MVR Connection 94 Removing the Air Flow Guide sr 96 Installing the Air Flow Guide sens keke kk kk kK kk KK KK kk KH 97 Loosening the Exterior SCIreWS uuuunnssnnsnssnnnnnnnnnnnnnnnnn
157. g a PCI Card on page 63 The PCI card divider For instructions see Removing the PCI Card Divider on page 91 The air flow guide For instructions see Removing the Air Flow Guide on page 95 Remove these components in order before beginning the steps below The steps below do not guide you through reinstalling the components you are removing or disconnecting in this step sequence These steps assume you are removing the processor to either replace it or to access another component After completing these steps continue with the steps that directed you to this section or follow the steps under Installing the Processor on page 113 to replace your processor Intel Server System SR9000MK4U Product Guide 111 1 Lift up on the MVR handles to remove them One handle is on each side of the MVR See the figure below AF001251 Figure 107 Removing the MVR Handles 2 Use a Torx 15 screwdriver to loosen the two captive screws on the LGA terminal that is located between the MVR and the heat sink See letter A in the figure below 3 Use a Torx 15 screwdriver to loosen the four screws on the corners of the MVR See letter B in the figure AF001252 Figure 108 Loosening the MVR Screws 4 Lift the MVR straight up from the system to remove it 112 Intel Server System SR9000MK4U Product Guide 5 Ifnecessary disassemble the processor For instructions see Disassembling a Processor Asse
158. ge ESD ana a tds 284 CET AZ ANAS an ea ee ee E rea EZE 284 Sicherheitshinweise f r den Server LiE Ek kk kek KK kK k kk 286 Sicherheitshinweise und VorsichtsmaBnahmen EE eke 286 Zielbenutzer der Anwendung issus 287 Standortauswahl sd de Made aus a K Key re 287 Handhabung von Ger ten iii A A kk K k kk K k KK ec es 288 Warnungen zu Netzspannung und Elektrizit t LLL kk 288 Warnhinweise f r den Systemzugang nn 289 Warnhinweise f r Racks ausser 290 Elektrostatische Entladungen ESD J keke kk kk ek KAK 290 Andere Gefahren inci da 291 Fran ais Ny A AA AS A A id 292 Consignes de s curit sur le Serveur EEEEEEE EEE EEE kk kk kk ek nar 292 xiv Intel Server System SR9000MKAU Product Guide S curit avertissements et mises en garde uE kk ken 292 Domaines d utilisation pr vus sine 293 S lection d un emplacement tenues 293 Pratiques de manipulation de l quipement EE Ek 293 Alimentation et avertissements en mati re d lectricit 294 Avertissements sur l acc s au syst me EEEE kek kk kk kk k kK kk kK 295 Avertissements sur le montage en rack l l Ek K KK KK KA 296 Decharges lectrostatiques ESD A kk kk keke kk K k ke 296 Autresrsques ae alle 296 Informaci n de seguridad del Servidor nenn 298 Advertencias y precauciones sobre Seguridad
159. ha suministrado con una protecci n para el ventilador aseg rese de que cuando est funcionando el sistema la protecci n est en su sitio Intel Server System SR9000MKAU Product Guide 301 Advertencias sobre el montaje en bastidor El bastidor del equipo se debe sujetar con un soporte fijo para evitar que se caiga cuando se extraiga un servidor o una pieza del mismo El bastidor del equipo debe instalarse siguiendo las instrucciones del fabricante del bastidor Instale el equipo en el bastidor comenzando desde la parte de abajo con el equipo m s pesado en la parte inferior del bastidor Extraiga las piezas del equipo del bastidor de una a una El usuario es el responsable de la instalaci n de un dispositivo de desconexi n de la alimentaci n principal para toda la unidad del bastidor El acceso a este dispositivo de desconexi n deber ser de f cil acceso y deber n incluirse indicaciones que lo identifiquen como el control de alimentaci n el ctrica de toda la unidad no s lo de los servidores Para evitar el riesgo de descargas el ctricas deber instalar una conexi n a tierra apropiada para el bastidor y para cada pieza del equipo instalada en el mismo Descarga electrost tica ESD Precauci n Las descargas electrost ticas pueden da ar las unidades de disco las tarjetas y otros componentes Recomendamos que realice todos los procedimientos en una estaci n de trabajo protegida contra descargas electrost ticas En
160. handle AF001276 Figure 130 Attaching the Chassis Handles Removing Chassis Handles 1 Loosen two screws that hold each handle assembly in place 2 Lift the handle assembly from the chassis 3 Repeat steps 1 2 for each handle Intel Server System SR9000MKAU Product Guide 129 130 Intel Server System SR9000MKAU Product Guide 4 Configuration Software and Utilities The Extensible Firmware Interface EFI Boot Manager The EFI boot manager enables the user to control the booting environment of server After power is on the boot manager activates the system with various ways according to the boot option settings For example the user can boot the EFI shell an operating system on the network or on media in the server or the boot maintenance menu EFI Shell A simple and interactive environment that can load the EFI device drivers start the EFI applications and boot the operating systems The EFI shell also provides a series of commands that are used to manage files and system environment variables For details of the EFI shell see The Extensible Firmware Interface EFI Shell on page 134 Boot Options Files that the user included as boot options By using the Boot Maintenance Menu the user can add and delete boot options Each boot option specifies an EFI executable with available options See Table 19 on page 132 for information about the Boot Maintenance Menu options e Boot Maintenance A menu of items
161. handles 2 Setthe back of the mounting plate into place verifying that the guide pins in the chassis align with the corresponding holes in the mounting plate See the figure below 3 Lower the front of the mounting plate into place AF001244 Figure 129 Setting the Mounting Plate into Place 4 Connect the cables to the hard drive backplane Connect the SAS cable to J54P0 If you have a second SAS cable connect it to J54P1 Connect the IDE cable to JVDD Connect the backplane power cable to JPANELPW Connect the backplane data cable to JPANEL 5 Install the following items in order The fan box For instructions see Installing the Fan Box on page 101 All installed fans For instructions see Installing a Fan on page 55 The air flow guide For instructions see Installing the Air Flow Guide on page 97 Intel Server System SR9000MKAU Product Guide 127 The PCI card divider For instructions see Installing the PCI Card Divider on page 93 The KVM card if necessary For instructions see Installing the KVM Card on page 90 All installed PCI cards For instructions see Installing a PCI Card on page 59 The hard drive backplane cover For instructions see Installing the Hard Drive Backplane Cover on page 88 The power supply support For instructions see Installing the Power Supply Support on page 85 The power supply box For instruction
162. he board wrapper Do not slide board over any surface Other Hazards Battery Replacement Caution There is the danger of explosion if the battery is incorrectly replaced When replacing the battery use only the battery recommended by the equipment manufacturer Dispose of batteries according to local ordinances and regulations Do not attempt to recharge a battery Do not attempt to disassemble puncture or otherwise damage a battery 284 Intel Server System SR9000MKAU Product Guide Cooling and Airflow Caution Carefully route cables as directed to minimize airflow blockage and cooling problems For proper cooling and airflow operate the system only with the chassis covers installed Operating the system without the covers in place can damage system parts To install the covers Check first to make sure you have not left loose tools or parts inside the system Check that cables add in boards and other components are properly installed Attach the covers to the chassis according to the product instructions Laser Peripherals or Devices Caution To avoid risk of radiation exposure and or personal injury Do not open the enclosure of any laser peripheral or device e Laser peripherals or devices have are not user serviceable Return to manufacturer for servicing Intel Server System SR9000MKAU Product Guide 285 Deutsch Sicherheitshinweise f r den Server Das vorliegende Dokument bezieht sich auf Intel
163. high MMR1 Main 3 3V Upper Critical Deassert No action necessary Intel Server System SR9000MKAU Product Guide 206 207 Table 32 BMC Sensor Table nn d Event Generator Sensor Event Fa ca ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0158 MMR1 Deassert Upper non 20 00 02 81 5B XX XX Informational message M3 3V 93 recoverable MMR1 Main 3 3V Upper Non going high recoverable Deassert No action necessary 0159 MMR1 Assert Lower Critical 20 00 02 01 52 XX XX Warning message MMR1 M1 8V 94 going low Main 1 8V Lower Critical Replace MMR1 Replace MB 0160 MMR1 Assert Lower non 20 00 02 01 54 XX XX Error message MMR1 Main M1 8V 94 recoverable 1 8V Lower Non recoverable engen Replace MMR1 Replace MB 0161 MMR1 Assert Upper Critical 20 00 02 01 59 XX XX Warning message MMR1 M1 8V 94 going high Main 1 8V Upper Critical Replace MMR1 Replace MB 0162 MMR1 Assert Upper non 20 00 02 01 5B XX XX Error message MMR1 Main M1 8V 94 recoverable 1 8V Upper Non recoverable geing nigh Replace MMR1 Replace MB 0163 MMR1 Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M1 8V 94 going low MMR1 Main 1 8V Lower Critical Deassert No action necessary 0164 MMR1 Deassert Lower non 20 00 02 81 54 XX XX Informational message M1 8V 94 recoverable MMR1 Main 1 8V Lower Non going low recoverable D
164. high Non recoverable Deassert No action necessary 0019 CPU Assert Upper Critical 20 00 01 01 59 XX XX Warning message CPU1 Temp 53 going high Temperature Upper Critical If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation 0020 CPU1 Assert Upper Non 20 00 01 01 5B XX XX Error message CPU1 Temp 53 recoverable Temperature Upper Non going high recoverable If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation Replace CPU1 0021 CPU1 Deassert Upper Critical 20 00 01 81 59 XX XX Informational message Temp 53 going high CPU1 Temperature Upper Critical Deassert No action necessary 0022 CPU1 Deassert Upper Non 20 00 01 81 5B XX XX Informational message Temp 53 recoverable CPU1 Temperature Upper going high Non recoverable Deassert No action necessary 0023 CPU2 Assert Upper Critical 20 00 01 01 59 XX XX Warning message CPU2 Temp 63 going high Temperature Upper Critical If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation Intel Server System SR9000MKAU Product Guide 186 187 Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa ca ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0024 CPU2 Assert Upper Non 20 00 01 01 5B XX XX Error message CPU2 Te
165. high recoverable Replace MB HDDPL Intel Server System SR9000MKAU Product Guide 200 201 Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0123 HDDPL Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M12V1 2E going low HDDPL Main 12V1 Lower Critical Deassert No action necessary 0124 HDDPL Deassert Lower non 20 00 02 81 54 XX XX Informational message M12V1 2E recoverable HDDPL Main 12V1 Lower going low Non recoverable Deassert No action necessary 0125 HDDPL Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M12V1 2E going high HDDPL Main 12V1 Upper Critical Deassert No action necessary 0126 HDDPL Deassert Upper non 20 00 02 81 5B XX XX Informational message M12V1 2E recoverable HDDPL Main 12V1 Upper going high Non recoverable Deassert No action necessary 0126 HDDPL Assert Lower Critical 20 00 02 01 52 XX XX Warning message HDDPL A S3 3V 2F going low Sub 3 3V Lower Critical Replace MB HDDPL 0126 HDDPL Assert Lower non 20 00 02 01 54 XX XX Error message HDDPL Sub B S3 3V 2F recoverable 3 3V Lower Non recoverable SON Replace MB HDDPL 0126 HDDPL Assert Upper Critical 20 00 02 01 59 XX XX Warning message HDDPL C S3 3V 2F going high Sub 3 3V Upper Critical Replace M
166. ics accelerator e PCI bus interface PCI 2 2 compliant 33 MHz P8 VRAM Intel Server System SR9000MKAU Product Guide 64 MB VRAM for ATI ES1000 Max resolution Up to 1280 x 1024 85 Hz Max color depth Up to 32 bpp true color 19 Table 7 Main Board Components Board Re Lacalion Component Description P9 LSI Logic SAS1068 PCI X to 3 Gb s 8 port SAS controller Four of the eight ports are used 1 5 and 3 Gb s SAS and SATA data transfer rates per port full duplex e 64 bit 133 MHz PCI X host interface Integrated RAID support Fusion MPT architecture Integrated Striping technology RAIDO Integrated Mirroring technology RAID1 P10 H8S 2166 Baseboard management controller BMC P11 SIO Super I O P12 FPGA Management interface and shared memory extension bridge P13 Battery CMOS backup P14 ID SW This is a button combined with an LED It can be used to identify a particular system and is useful in locating a particular system among many The first time the button is pressed the LED turns on If the button is pressed again the LED will blink and then turn off P15 P20 PCI X PCI Express slot Attention Switch used for hot Switch swapping PCI cards P21 7SEG LED Indicates POST code P22 P27 PCI X e slot Power LED LED to indicate an active PCI slot status P28 P33 PCI X PCI Express slot Attention LED LED to indicate an error other PCI card s
167. ide 7 Lift up the front end of the power supply box first then lift the power supply box from the system See the figure below AF001215 Figure 77 Lifting the Power Supply Box from System 8 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Ifyou are replacing your power supply box continue with Installing the Power Supply Box on page 80 Intel Server System SR9000MKA4U Product Guide 79 Installing the Power Supply Box These steps assume you have just removed the power supply box as described in Removing the Power Supply Box on page 76 and your system is partially disassembled 1 Set the rear of the power supply box into the chassis ensuring that the two slots in the chassis align with the corresponding hooks on each end of the power supply box assembly as shown in the figure below AF001235 Figure 78 Inserting the Rear of Power Supply Box 2 Press down on the front of the power supply box to set it into place AF001236 Figure 79 Setting the Front of the Power Supply Box into Place 80 Intel Server System SR9000MKAU Product Guide 3 Tighten the two captive screws at the bottom of the power supply box See the figure below AF001238 Figure 80 Tightening the Internal Power Supply Box Screws 4 Tighten the two screws on the exterior of the system One screw is
168. igger Event Data3 Code Recovery Information 0221 MMR3 Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M1 5V B5 going high MMR3 Main 1 5V Upper Critical Deassert No action necessary 0222 MMR3 Deassert Upper non 20 00 02 81 5B XX XX Informational message M1 5V B5 recoverable MMR3 Main 1 5V Upper Non going high recoverable Deassert No action necessary 0223 FANO Assert Lower Critical 20 00 04 01 52 XX XX Error message FANO Tach Tach EO going low Lower Critical Replace FANO Replace MB 0224 FANO Deassert Lower Critical 20 00 04 81 52 XX XX Informational message FANO Tach EO going low Tach Lower Critical Deassert No action necessary 0225 FAN1 Assert Lower Critical 20 00 04 01 52 XX XX Error message FAN1 Tach Tach E1 going low Lower Critical Replace FAN1 Replace MB 0226 FAN1 Deassert Lower Critical 20 00 04 81 52 XX XX Informational message FAN1 Tach E1 going low Tach Lower Critical Deassert No action necessary 0227 FAN2 Assert Lower Critical 20 00 04 01 52 XX XX Error message FAN2 Tach Tach E2 going low Lower Critical Replace FAN2 Replace MB Intel Server System SR9000MKAU Product Guide 216 Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0228 FAN2 Deassert Lower Critical 20 00 04 81 52 XX XX I
169. ilure Detected Failure Insufficient Resources Check PSCBL1 connection Replace PS1 0294 PS1 Power Deassert Power Supply 20 00 08 EF A1 01 32 Informational message PS1 Fail C5 Failure Detected Power Failure Deassert No action necessary Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table ty Generator Sensor Event Eveni Haal Seg Message Type Description il Name and Event ID Type Trigger Eveni Dataz Code Recovery Information Number yp gg Event Data3 y 0295 Cold Start Assert AC Lost 20 00 09 6F 04 FF FF Informational message Cold 00 Start AC Lost No action necessary 0297 FAN Assert Redundancy Lost 20 00 0A 0B 01 FF FF Informational message FAN Redundan Redundancy Lost cy E8 No action necessary 0298 FAN Assert Insufficient 20 00 0A OB 05 FF FF Informational message FAN Redundan Resources Insufficient Resources cy E8 No action necessary 0299 FAN Deassert Redundancy Lost 20 00 OA 8B 01 FF FF Informational message FAN Redundan Redundancy Lost Deassert cy E8 No action necessary 0300 FAN Deassert Insufficient 20 00 OA 8B 05 FF FF Informational message FAN Redundan Resources Insufficient Resources cy E8 Deassert No action necessary 0301 Boot Assert System Firmware 2000 OF 6F Al XX XX Error message Boot Timeout Timeout Hang System Firmware Hang 06 Event Data 2
170. indiqu es dans ce document avant de suivre toute instruction Consultez Intel Server Boards and Server Chassis Safety Information sur le Intel Server Deployment Toolkit 2 0 CD ou bien rendez vous sur le site http support intel com support motherboards server sb cs 010770 htm Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precauci n de este documento antes de realizar cualquiera de las instrucciones Vea Intel Server Boards and Server Chassis Safety Information en el Intel Server Deployment Toolkit 2 0 CD y o en http support intel com support motherboards server sb cs 010770 htm ERTE TI am EDITE SL B BRL a b r ZI YG AN RAR EEE BI FE http support intel com support motherboards server sb es 010770 htm Eg Intel Server Boards and Server Chassis Safety Information Intel HES LR SMF VER LISE o Warnings Heed safety instructions Before working with your server product whether you are using this guide or any other resource as a reference pay close attention to the safety instructions You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals Use only the described regulated components specified in this guide Use of other products components will void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in the r
171. ing parameters to determine the amount of airflow required for their specific application and environmental conditions Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or non operating limits Intel Intel Pentium and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Other names and brands may be claimed as the property of others Copyright 2006 Intel Corporation All Rights Reserved i Intel Server System SR9000MKAU Product Guide Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions See also Intel Server Boards and Server Chassis Safety Information on the Intel Server Deployment Toolkit 2 0 CD and or at http support intel com support motherboards server sb cs 010770 htm Wichtige Sicherheitshinweise Lesen Sie zun chst s mtliche Warnund Sicherheitshinweise in diesem Dokument bevor Sie eine der Anweisungen ausf hren Beachten Sie hierzu auch die Sicherheitshinweise zu Intel Serverplatinen und Servergeh usen auf der Intel Server Deployment Toolkit 2 0 CD oder unter http support intel com support motherboards server sb cs 010770 htm Consignes de s curit Lisez attention toutes les consignes de s curit et les mises en garde
172. ing the Hard Drive Backplane These steps assume you have removed the air flow guide as described in Removing the Hard Drive Backplane on page 103 and your system is partially disassembled 1 Set the hard drive backplane into place in the system See letter A in the figure below As you lower the backplane into place ensure that the 12 hooks in the chassis insert through the eight slots and four notches in the backplane See letter B in the figure 2 Press down on the backplane to engage the 12 chassis hooks with the backplane See letter C in the figure AF001227 Figure 104 Installing the Hard Drive Backplane Intel Server System SR9000MKAU Product Guide 107 108 3 Install the four screws on the hard drive backplane to secure the backplane to the system See the figure below AF001228 Figure 105 Attaching the Hard Drive Backplane to the System 4 Connect the cables to the backplane Connect the SAS cable to J54P0 If you have a second SAS cable connect it to J54P1 Connect the IDE cable to JVDD Connect the backplane power cable to JPANELPW Connect the backplane data cable to JPANEL 5 Determine your next course of action and refer to the appropriate steps If you are following these steps as part of another procedure return to that procedure If you are ready to re assemble your server system reinstall the following items in order lt gt lt gt lt gt The fan box F
173. ion of Hazardous Substances ROHS Compliance EEE 319 End of Life Product Recycling u sende nee ns 319 Intel Server System SR9000MK4U Product Guide XV xvi Intel Server System SR9000MK4U Product Guide List of Figures Figure 1 Intel Server System SR9000MKAU Three Dimensional View 1 Figlire 2 Chassis Front View poi u 4 Figure 3 Front Panel Controls and Indicators kk kk K k kk kes 5 Figure 4 Optical Drive Bracket with Drive installed 6 Figure 5 Hard Drive Carrier ica ea ed en 6 Figure 6 Memory Box Front Vie Wise 8 Figure 7 Chassis Rear ViGW axccckiecenaccscntetencesseancstdatereateunertdesesecucadgbenequsenncveldecetdeguantececetauncendtee 9 Figure 8 Open System Top VIEW sitiar ek 11 Figure 9 Power Supply Indicators ss 13 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41 Figure 42 Cooling Fan Indicators ds 14 PCI Card Slot Indicator een 15 Block Diagramme annees ya awa a k da ka adek d na wa W ne ea hl d k ke d na 17 Maim Board Layla ein eer ere Bee Sok nist ee re eer nedana dindan e
174. ional message Button 05 Pressed Reset Button Pressed No action necessary 0317 BMC Assert Transition to non 20 00 15 07 A1 02 00 Warning message BMC Board critical from OK Error BMC ROM Checksum Module Error Error 20 Update BMC firmware Replace MB Intel Server System SR9000MK4U Product Guide 230 231 Table 32 BMC Sensor Table 4 sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0318 BMC Assert Transition to non 20 00 15 07 A3 02 20 Error message BMC Error Board recoverable from BMC SRAM Parity Error Module less severe error Repl MB Error 20 eplace 0319 BMC Assert Transition to non 20 00 15 07 A3 02 30 Error message BMC Error Board recoverable from BMC Watchdog Timer Module less severe error Expired HER Replace MB 0319 BMC Assert Transition to non 20 00 15 07 A3 OF 00 Error message Environment A Board recoverable from Temperature Sensor Module less severe error Disabled Unsettled Value Een Replace HDDPL HDDCBLO 0319 BMC Assert Transition to non 20 00 15 07 A3 OF 01 Error message Environment B Board recoverable from Temperature Sensor Module less severe error Disabled Error Margin Error 20 Replace HDDPL HDDCBLO 0320 MB Init Assert Transition to non 2000 15 07 A3 03 00 Error message MB 12C Error 2
175. isconnecting in this step sequence These steps assume you are removing the hard drive backplane to either replace it or to access another component After completing these steps continue with the steps that directed you to this section or follow the steps under Installing the Hard Drive Backplane on page 107 to replace your hard drive backplane Intel Server System SR9000MK4U Product Guide 1 Disconnect all cables from the hard drive backplane 2 Remove the four screws from the hard drive backplane See the following figure AF001225 Table 18 Loosening the Hard Drive Backplane Screws Intel Server System SR9000MK4U Product Guide 105 3 Pull up slightly on the hard drive backplane to unhook the 12 hooks that hold the backplane into place See letter A in the figure below 4 Pull the backplane toward the center of the system to disengage the 12 hooks See letter B in the figure 5 Lift the backplane from the system See letter C AF001226 Figure 103 Removing the Hard Drive Backplane from System 6 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Reinstall the hard drive backplane or install a replacement hard drive backplane For instructions see Installing the Hard Drive Backplane Cover on page 88 106 Intel Server System SR9000MK4U Product Guide Install
176. ist for a list of these drives available Hot swap Hard Drive Bay The hot swap hard drive carrier shown in Figure 5 is designed to support 15 000 RPM or slower SAS3G technology hard drives AF001085 Figure 5 Hard Drive Carrier 6 Intel Server System SR9000MKAU Product Guide The hard drive carriers contain light pipes that allow dual color LED indicators to display through the bezel The hard drive status is described in Table 4 Table 4 SAS Hard Drive LED Details LED Color State Description Green On Activity 4 Hz blink Locate 1 Hz blink Rebuild Red On Error Red Green Off Blink Hard drive insert Power on reset with or without hard drive Notes To test the hard drive LEDs do the following Install a hard drive Power on the system Watch for the LED status to change The red LED should be on for 0 5 seconds then the green turns on and remains on e Intel validates specific hard drive types in the Server System SR9000MKAU See the Intel Server System SR9000MKAU Tested Hardware and Operating System List for a list of the drives supported Intel Server System SR9000MK4U Product Guide 7 Memory Box In memory mirror mode memory box 0 is paired with memory box 1 Memory box 2 is paired with memory box 3 When mirroring mode is used either of the memory boxes With a pair can be hot swapped Figure 6 shows the front view of the memory box AF001086
177. it or to access another component After completing these steps continue with the steps that directed you to this section or follow the steps under Installing the Power Supply Box on page 80 to replace your power supply box 76 Intel Server System SR9000MK4U Product Guide 1 Disconnect the CPU1 CPU2 MVR cable from the main board To disconnect this cable press and hold the latch on the cable connector while pulling on the connector See the figure below to locate the MVR cable connection AF001431 Figure 73 Locating the CPU1 CPU2 MVR Connection 2 Disconnect the IDE cable from the main board See letter A in the figure below Disconnect the SAS4I cable from the main board To disconnect the cable press both ends of the cable to be unlocked and then disconnect it See letter B in the figure 4 Remove the cables from the clips at the top of the power supply box See letters C and D in the figure O AF001432 Figure 74 Disconnecting the IDE and SATA Cables Intel Server System SR9000MKA4U Product Guide 77 5 Loosen the two captive screws on the exterior of the system One screw is on each side of the system See the figure below AF001213 Figure 75 Loosening the Exterior Captive Screws 6 Loosen the two captive screws inside the system See the figure below AF001214 Figure 76 Loosening the Interior Captive Screws 78 Intel Server System SR9000MK4U Product Gu
178. itical 01 00 19 07 A1 XO X6 Chipset Warning message from OK correctable error Other than Event limit reached Data3 46 Replace MB 1056 Chipset 01 Assert to Non Critical 01 00 19 07 A1 X0 65 LCM counter sync Warning message from OK error Replace MB Intel Server System SR9000MKAU Product Guide 256 Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event aa aa er eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1057 Chipset 01 Assert to Non Critical 01 00 19 07 A1 XO 7X L3 Cache Tag Warning message from OK SRAM Repl MB correctable error e pace MD limit reached 1058 Chipset 01 Assert to Non Critical 01 00 19 07 A1 MMRID Memory controller Warning message from OK 46 correctable error Repl MMR limit reached eplace Xx MMR ID e 00 MMRO e 01 MMR1 e 02 MMRO e 03 MMR1 e 10 MMR2 11 MMR3 e 12 MMR2 e 13 MMR3 1059 Chipset 01 Assert Critical 01 00 19 07 A2 XO X6 Chipset Error message recoverable error Replace MB 1059 Chipset 01 Assert Critical 01 00 19 07 A2 X0 7X L3 Cache Tag Error message AO SRAM Repl MB uncorrectable CP ace MD error 257 Intel Server System SR9000MK4U Product Guide Table 33 IPMI SEL Sensor Event Data Message Type Name and Event oe er eo Event Data2 Description Recovery Num
179. ive to the Bracket 6 Slide the optical drive assembly into the system until it clicks into place See letter A in the figure below AF001130 Figure 41 Installing of Optical Drive 7 Install the front bezel For instructions see Installing the Front Bezel on page 35 52 Intel Server System SR9000MK4U Product Guide Removing the Optical Drive To perform this procedure you will first need to remove the front bezel The steps below will direct you to the instructions on removing the front bezel at the appropriate location in the step sequence Note Before performing the procedures in this section turn off the system and disconnect all power plugs 1 Remove the front bezel For instructions see Removing the Front Bezel on page 34 2 Locate the optical drive location at the left side of the system See the following figure Figure 42 Locating the Optical Drive Installation Position 3 Push the lever on the optical drive to remove it from the system AF001129 Figure 43 Removing Optical Drive from Server Intel Server System SR9000MKA4U Product Guide 53 54 4 Push the lever to release the drive from the bracket See letter A in the figure below AF001132 Figure 44 Removing the Optical Drive from the Bracket 5 Ifyou are not replacing the drive insert the optical drive filler into the server until it clicks into place Caution Insert a blank filler into any unused sl
180. ives with front external access e Two hot swap 1390 W power supplies in a redundant power cords when using 200 240 VAC configuration with redundant power cords one cord per power supply If 100 110 VAC is used both power supplies must be connected for the server system to operate and redundancy is not available e Six top access hot swap system fans in a redundant 5 1 configuration Dockable slimline optical drive e Status indicator LEDs Expansion and Servicing Management Intelligent Platform Management Interface IPMI 2 0 compliant Remote management across the LAN Remote diagnostics support across the LAN Remote KVM across the LAN Remote optical drive access across the LAN Upgrades Field upgradeable to the next generation Intel Itanium processor family Multi generational chassis 2 Intel Server System SR9000MKAU Product Guide External Chassis Features System control buttons and indicators are located in several places on the chassis e Chassis front Front panel Front panel switches and LEDs Optical drive bay Hot swap hard drive bay hard drive LEDs Memory box Memory box serviceability LEDs Chassis rear Power supplies and AC inputs PCI slots IO ports Identification switch e Chassis top Power supply indicators Cooling fan PCI hot plug Intel Server System SR9000MK4U Product Guide Chassis Front Figure 2 shows the front view of the chassis with the snap on be
181. l 15 Align the LGA terminal of the MVR with the LGA terminal pad of the processor assembly AF001272 Figure 119 Setting the MVR into Place on the Processor Assembly Intel Server System SR9000MK4U Product Guide 119 16 Use a Torx 15 screwdriver to tighten the four screws at the corners of the MVR Use a torque level of 0 68 N m 6 9 kgf cm See letter B in the figure below 17 Use a Torx 15 screwdriver to tighten the two screws on the LGA terminal See letter A in the figure AF001252 Figure 120 Attaching the MVR to the Processor Assembly 18 Press the MVR handles into place on each side of the MVR See the figure below AF001274 Figure 121 Installing the Handles onto the MVR 120 Intel Server System SR9000MKAU Product Guide 19 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Ifyou removed the processor to replace it see Installing the Processor on page 113 Ifyou are ready to re assemble your server system reinstall the following items in order lt gt lt gt The air flow guide For instructions see Installing the Air Flow Guide on page 97 The PCI card divider For instructions see Installing the PCI Card Divider on page 93 The KVM card if necessary For instructions see Installing the KVM Card on page 90 All i
182. l Server System SR9000MKAU Product Guide 198 Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0108 MB M 12V Deassert Lower Non 20 00 02 81 54 XX XX Informational message MB 2C recoverable Main 12V Lower Non going low recoverable Deassert No action necessary 0109 MB M 12V Deassert Upper Critical 20 00 02 81 59 XX XX Informational message MB 2C going high Main 12V Upper Critical Deassert No action necessary 0110 MB M 12V Deassert Upper Non 20 00 02 81 5B XX XX Informational message MB 2C recoverable Main 12V Upper Non going high recoverable Deassert No action necessary 0111 HDDPL Assert Lower Critical 20 00 02 01 52 XX XX Warning message HDDPL M12VO0 2D going low Main 12V0 Lower Critical Replace MB HDDPL 0112 HDDPL Assert Lower Non 20 00 02 01 54 XX XX Error message HDDPL Main M12V0 2D recoverable 12V0 Lower Non going low recoverable Replace MB HDDPL 0113 HDDPL Assert Upper Critical 20 00 02 01 59 XX XX Warning message HDDPL M12V0 2D going high Main 12V0 Upper Critical Replace MB HDDPL 0114 HDDPL Assert Upper Non 20 00 02 01 5B XX XX Error message HDDPL Main M12VO0 2D recoverable 12V0 Upper Non going high recoverable Replace MB HDDPL 199 Intel Server System SR9000MK4U Product Gui
183. l y como se describe a continuaci n No intente modificar ni utilizar los cables de alimentaci n de CA si no son exactamente del modelo especificado para ajustarse a las tomas de corriente conectadas a tierra e Los cables de alimentaci n deben reunir los siguientes requisitos El cable de alimentaci n debe disponer de una capacidad nominal de corriente el ctrica mayor que la capacidad especificada en el producto El cable de alimentaci n debe disponer de una patilla o contacto de conexi n a tierra que sea apto para la toma de corriente Los cables de la fuente de alimentaci n son los dispositivos de desconexi n principales a la corriente alterna El enchufe o enchufes de z calo deben encontrarse cerca del equipo y el acceso a ellos debe poderse efectuar de forma inmediata con el fin de desconectarlos Intel Server System SR9000MK4U Product Guide Los cables de la fuente de alimentaci n deben estar conectados a los enchufes con una toma de tierra adecuada Advertencias el acceso al sistema Precauci n Para evitar lesiones personales o danos en la propiedad se aplican las siguientes instrucciones de seguridad siempre que se acceda al interior del producto Apague todos los dispositivos perif ricos conectados a este producto Pulse el boton de alimentacion para apagar el sistema Desconecte la alimentaci n de CA desenchufando los cables de alimentaci n de CA del sistema o de la toma de corriente alterna
184. land e BSMI Certification Taiwan GOST R Certification License Russia e Belarus Certification License Belarus e RRL Certification Korea e IRAM Certification Argentina CNCA Certification China e Ecology Declaration International Electromagnetic Compatibility Notices FCC Verification Statement USA This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions related to the EMC performance of this product contact Intel Corporation 5200 N E Elam Young Parkway Hillsboro OR 97124 6497 1 800 628 8686 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user
185. le and directory befg driverlboot dump v add file desc rm mv Displays or modifies settings of driver boot cd path Changes current directory cls background color Clears the screen comp file1 file2 connect r l c Handle DeviceHandle DriverHandle Compares the contents of two files Connects the EFI driver to a device and starts the driver cp r q src src dst Copies files and directories date mm dd yylyy Displays or sets the system date dblk device Lba blocks Performs a hex dump of block device devices b IXXX Displays a list of devices managed by the EFI driver devtree b d IXXX DeviceHandle Displays device tree that follows the EFI driver model dh b d IXXX v handle l p prot_id Displays handle information under the EFI environment disconnect DeviceHandle DriverHandle ChildHandle r Disconnects device from driver dmem Address Size MMIO Displays memory configuration dmpstore Dumps or displays NVRAM variables drivers b IXXX Displays driver that follows the EFI driver model drvcfg c IXXX f v s DriverHandle DeviceHandle ChildHandle Invokes the driver configuration protocol drvdiag c IXXX s e m DriverHandle DeviceHandle ChildHandle Invokes the driver diagnostics prot
186. ll cables connected to I O connectors or ports on the back of the system 5 Provide some electrostatic discharge ESD protection by wearing an antistatic wrist strap attached to chassis ground of the system any unpainted metal surface when handling components 6 Do not operate the system with the chassis covers removed 265 After you have completed the six SAFETY steps above you can remove the system covers To do this 1 Unlock and remove the padlock from the back of the system if a padlock has been installed 2 Remove and save all screws from the covers 3 Remove the cover s For proper cooling and airflow always reinstall the chassis covers before turning on the system Operating the system without the covers in place can damage system parts To install the covers 1 Check first to make sure you have not left loose tools or parts inside the system 2 Check that cables add in boards and other components are properly installed 3 Attach the covers to the chassis with the screws removed earlier and tighten them firmly 4 Insert and lock the padlock to the system to prevent unauthorized access inside the system 5 Connect all external cables and the AC power cord s to the system A microprocessor and heat sink may be hot if the system has been running Also there may be sharp pins and edges on some board and chassis parts Contact should be made with care Consider wearing protective g
187. lot condition See PCI Card Slot on page 15 20 Intel Server System SR9000MK4U Product Guide Table 8 Main Board External I O Connectors ape Connector Description E1 Serial RS232C D sub 9 pin serial port E2 VGA Mini D sub 15 pin video port E3 USB 0 1 2 3 USB Type A port x4 E4 GbE LAN 0 1 RJ45 LAN port x2 E5 100 MbE LAN RJ45 LAN port x1 E6 100 MbE LAN RJ45 LAN port x1 for KVM Table 9 Main Board Internal 1 0 Connectors Board Location Connector Description C1 C4 CPU 0 1 2 3 mPGA700 ZIF sockets C5 C8 PCI slot 1 4 x8 PCI Express slots C6 C9 PCI slot 2 5 x16 PCI Express slots C7 C10 PCI slot 3 6 64 bit 133 MHz PCI X slots C11 C14 VHDM 0 1 2 3 C15 C20 FAN 0 1 2 3 4 5 C21 C22 PS 0 1 C23 SAS SFF 8484 SAS internal x4 connector C24 ATA 40 pin IDE connector C25 PNL C26 PNLPW C27 C28 MVRO 1 MVR2 3 C29 XDP C30 KVM C31 SATA C32 IPMB C33 DEBUG Intel Server System SR9000MK4U Product Guide 21 Configuration Restrictions Table 10 Configuration Restrictions AC Input Configuration Maximum Number of Number Processors a Input of AC DC aia Configuration Voltage Mounted Redundancy Intel Intel 75 W Restriction AC DC Itanium 2 Itanium 2 533 MTS 667 MTS 100 127 2 No 4 0 2 No 0 4 2 No 200 240 2 Yes 4 0 2 No 0 4 Restricted see Yes note below 1 No 4 0 2 No 0 4 Restricted see Yes no
188. loves Danger of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Dispose of used batteries according to manufacturer s instructions The system is designed to operate in a typical office environment Choose a site that is Clean and free of airborne particles other than normal room dust Well ventilated and away from sources of heat including direct sunlight Away from sources of vibration or physical shock e Isolated from strong electromagnetic fields produced by electrical devices e In regions that are susceptible to electrical storms we recommend you plug your system into a surge suppresser and disconnect telecommunication lines to your modem during an electrical storm e Provided with a properly grounded wall outlet Provided with sufficient space to access the power supply cord s because they serve as the product s main power disconnect 266 Intel Server System SR9000MK4U Product Guide Deutsch Benutzer k nnen am Netzger t dieses Produkts keine Reparaturen vornehmen Das Produkt enth lt m glicherweise mehrere Netzgerate Wartungsarbeiten m ssen von qualifizierten Technikern ausgef hrt werden Versuchen Sie nicht das mitgelieferte Netzkabel zu ndern oder zu verwenden wenn es sich nicht genau um den erforderlichen Typ handelt Ein Produkt mit mehreren Netzger ten hat f r jedes Netzge
189. low 6 Lower the handle on the power supply See letter B in the figure AF001153 Figure 66 Locking the Power Supply into Place 7 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Ifyou are done working inside your server system install the top cover For instructions see Installing the Top Cover on page 37 Removing a Power Supply To perform this procedure you will first need to remove the top cover The steps below will direct you to the instructions to remove the top cover at the appropriate location in the step sequence Cautions Before performing the procedures in this section except for when hot swapping turn off the system and then disconnect all power plugs Care must be taken when you replace the power supply module the cover or handle is hot when the system is powered on Before removing the power supply pull up two levers to release the connector between power supply and main board 70 Intel Server System SR9000MKAU Product Guide 1 Remove the top cover For instructions see Removing the Top Cover on page 36 2 Simultaneously push the two levers on the top of the power supply slightly outward and then raise them to unlock the power supply See letter A in the figure below AF001154 Figure 67 Opening the Power Supply Levers 3 Use the han
190. lues have effects when the user boots the server Power On Self Test POST uses these values when sets up the hardware If the values and the hardware are unmatched POST generates an error message In that case the user must execute setup and specify the correct settings In order to view or modify the following server board functions execute setup e Processor configuration Memory configuration SATA controller setting Not supported in 4S 4U model Onboard VGA setting e Serial port configuration Default CMOS settings Starting Setup To start setup during the power on sequence take the following steps 1 Press the power button on the front control panel of the server See Figure 1 3 for the location of the power button 2 When the EFI Boot Manager is started up select Boot Maintenance Menu and press the lt Enter gt key 3 Select System Setup in the Boot Maintenance Menu and press the lt Enter gt key The main screen of system setup appears For the details of the setup screens see Primary Screens on page 146 Recording Your Setup Settings Before modifying any settings be sure that the current values are recorded When the restore of default values are required after CMOS clear for example the user must execute the setup again By referring to the stored original settings the restore operation may become easier Intel Server System SR9000MKAU Product Guide 145 Navigating Setup Utility S
191. main power disconnect Equipment Handling Practices Reduce the risk of personal injury or equipment damage Conform to local occupational health and safety requirements when moving and lifting equipment Use mechanical assistance or other suitable assistance when moving and lifting equipment To reduce the weight for easier handling remove any easily detachable components Intel Server System SR9000MKAU Product Guide 281 Power and Electrical Warnings Cautions The power button indicated by the stand by power marking DOES NOT completely turn off the system AC power 5V standby power is active whenever the system is plugged in To remove power from system you must unplug the AC power cord from the wall outlet Your system may use more than one AC power cord Make sure all AC power cords are unplugged Make sure the AC power cord s is are unplugged before you open the chassis or add or remove any non hot plug components Do not attempt to modify or use an AC power cord if it is not the exact type required A separate AC cord is required for each system power supply Some power supplies in Intel servers use Neutral Pole F using To avoid risk of shock use caution when working with power supplies that use Neutral Pole Fusing The power supply in this product contains no user serviceable parts Do not open the power supply Hazardous voltage current and energy levels are present inside the power supply Return to manuf
192. mation provided with the product or on the website for a particular product the product documentation takes precedence Your server should be integrated and serviced only by technically qualified persons You must adhere to the guidelines in this guide and the assembly instructions in your server manuals to ensure and maintain compliance with existing product certifications and approvals Use only the described regulated components specified in this guide Use of other products components will void the UL Listing and other regulatory approvals of the product and may result in noncompliance with product regulations in the region s in which the product is sold Intel Server System SR9000MK4U Product Guide 279 Safety Warnings and Cautions To avoid personal injury or property damage before you begin installing the product read observe and adhere to all of the following safety instructions and information The following safety symbols may be used throughout the documentation and may be marked on the product and or the product packaging Indicates the presence of a hazard that may cause minor personal injury or property damage if the CAUTION is ignored Indicates the presence of a hazard that may result in Serious personal injury if the WARNING is ignored Indicates potential hazard if indicated information is ignored Indicates shock hazards that result in serious injury or death if Safety instructions are not follo
193. mbly on page 122 6 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Ifyou removed the processor to replace it see Installing the Processor on page 113 Ifyou are ready to re assemble your server system reinstall the following items in order lt gt The air flow guide For instructions see Installing the Air Flow Guide on page 97 lt gt The PCI card divider For instructions see Installing the PCI Card Divider on page 93 lt gt The KVM card if necessary For instructions see Installing the KVM Card on page 90 All installed PCI cards For instructions see Installing a PCI Card on page 59 lt gt The hard drive backplane cover For instructions see Installing the Hard Drive Backplane Cover on page 88 lt gt The power supply box For instructions see Installing the Power Supply Box on page 80 lt gt All installed power supplies For instructions see Installing a Power Supply on page 68 lt gt The power supply filler panel if necessary For instructions see Removing a Power Supply on page 70 Follow step 4 only lt gt The top cover For instructions see Installing the Top Cover on page 37 Installing the Processor To perform this procedure you first need to remove the following items If you have just
194. message M1 5V 85 recoverable MMRO Main 1 5V Upper Non going high recoverable Deassert No action necessary Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0151 MMR1 Assert Lower Critical 20 00 02 01 52 XX XX Warning message MMR1 M3 3V 93 going low Main 3 3V Lower Critical Replace MMR1 Replace MB 0152 MMR1 Assert Lower non 20 00 02 01 54 XX XX Error message MMR1 Main M3 3V 93 recoverable 3 3V Lower Non recoverable goinglow Replace MMR1 Replace MB 0153 MMR1 Assert Upper Critical 20 00 02 01 59 XX XX Warning message MMR1 M3 3V 93 going high Main 3 3V Upper Critical Replace MMR1 Replace MB 0154 MMR1 Assert Upper non 20 00 02 01 5B XX XX Error message MMR1 Main M3 3V 93 recoverable 3 3V Upper Non recoverable going high Replace MMR1 Replace MB 0155 MMR1 Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M3 3V 93 going low MMR1 Main 3 3V Lower Critical Deassert No action necessary 0156 MMR1 Deassert Lower non 20 00 02 81 54 XX XX Informational message M3 3V 93 recoverable MMR1 Main 3 3V Lower Non going low recoverable Deassert No action necessary 0157 MMR1 Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M3 3V 93 going
195. minal See the figure below AF001266 Figure 114 Installing the Bolster Plate onto the Processor 10 Make sure the processor lock on the main board is in the unlocked position See the figure below AF001267 Figure 115 Making Sure the Processor Socket is Unlocked Intel Server System SR9000MK4U Product Guide 117 11 Carefully set the processor assembly into place on the main board aligning the heatsink screws with the corresponding holes in the server board See the figure below Caution Do not allow the processor pins to rub against the processor socket If the processor does not seated easily remove the assembly inspect pins socket and heat sink for possible damage and set the assembly into place again AF001268 Figure 116 Setting the Processor Assembly into Place over the Processor Socket 12 Use a hexagonal wrench to turn the processor lock on the server board to the locked position See letter A in the figure below 13 Use a Torx 15 screwdriver to tighten the four screws on the corners of the heat sink Use a torque level of 0 68 N m 6 9 kghf cm See letter B in the figure AF001269 Figure 117 Attaching the Processor and Heat Sink to the Main Board 118 Intel Server System SR9000MK4U Product Guide 14 Remove the protective cover from the LGA terminal on the back of the MVR See the figure below AF001271 Figure 118 Removing the Protective Cover from the LGA Termina
196. mp 63 recoverable Temperature Upper Non going high recoverable If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation Replace CPU2 0025 CPU2 Deassert Upper Critical 20 00 01 81 59 XX XX Informational message Temp 63 going high CPU2 Temperature Upper Critical Deassert No action necessary 0026 CPU2 Deassert Upper Non 20 00 01 81 5B XX XX Informational message Temp 63 recoverable CPU2 Temperature Upper going high Non recoverable Deassert No action necessary 0027 CPU3 Assert Upper Critical 20 00 01 01 59 XX XX Warning message CPU3 Temp 73 going high Temperature Upper Critical If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation 0028 CPU3 Assert Upper Non 20 00 01 01 5B XX XX Error message CPU3 Temp 73 recoverable Temperature Upper Non going high recoverable If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation Replace CPU3 0029 CPU3 Deassert Upper Critical 20 00 01 81 59 XX XX Informational message Temp 73 going high CPU3 Temperature Upper Critical Deassert No action necessary Intel Server System SR9000MK4U Product Guide Table 32 BMC Sensor Table Sensor Generator Sensor Event Eveni palat Seg Message Type Description il Name and Event ID Type Trigger Event Data2 Code Recovery Information Number yp
197. n Number yp gg Event Data3 y 0043 MBM5 0V Deassert Lower Critical 20 00 02 81 52 XX XX Informational message MB 24 going low Main 5 0V Lower Critical Deassert No action necessary 0044 MB M5 0V Deassert Lower Non 20 00 02 81 54 XX XX Informational message MB 24 recoverable Main 5 0V Lower Non going low recoverable Deassert No action necessary 0045 MB M5 0V Deassert Upper Critical 20 00 02 81 59 XX XX Informational message MB 24 going high Main 5 0V Upper Critical Deassert No action necessary 0046 MB M5 0V Deassert Upper Non 20 00 02 81 5B XX XX Informational message MB 24 recoverable Main 5 0V Upper Non going high recoverable Deassert No action necessary 0047 MB M3 3V Assert Lower Critical 20 00 02 01 52 XX XX Warning message MB Main 25 going low 3 3V Lower Critical Replace MB 0048 MB M3 3V Assert Lower Non 20 00 02 01 54 XX XX Error message MB Main 25 recoverable 3 3V Lower Non recoverable ing l PN Replace MB 0049 MBM3 3V Assert Upper Critical 20 00 02 01 59 XX XX Warning message MB Main 25 going high 3 3V Upper Critical Replace MB 0050 MB M3 3V Assert Upper Non 20 00 02 01 5B XX XX Error message MB Main 25 recoverable 3 3V Upper Non recoverable going high Replace MB Intel Server System SR9000MKAU Product Guide 190 191 Table 32 BMC Sensor Table deka Generator Sensor Event E
198. n inserting it Instead apply steady firm pressure 5 Make sure the DIMMs are inserted correctly and the clips are fully closed 6 Install the memory box For instructions see Installing a Memory Box on page 43 beginning with step 6 Intel Server System SR9000MK4U Product Guide 49 Removing DIMMs To perform this procedure you will first need to remove The front bezel The memory box The steps below will direct you to the instructions for these procedures at the appropriate location in the step sequence Cautions Before performing the procedures in this chapter except for when hot swapping turn off the system and disconnect all power plugs Be aware when removing the memory box that removed parts are hot Wait approximately 10 minutes after removing the parts before handling them Wear cotton gloves when handling DIMM Take measures against static 1 Remove the memory box For instructions see Removing a Memory Box on page 45 2 Push out on the clips at each end of the DIMM socket s to open them Note It may be difficult to open the clips on the memory socket Do not apply force to peripheral parts when opening the clips Caution Be careful not to touch peripheral parts when opening the clips for the DIMM socket 3 Pull the DIMM from the socket Caution Be careful not to apply force to peripheral parts when removing a DIMM 4 Install the memory box For instructions see
199. n multiple 1 JDOA1 MMRs 2 JDOBO a MINE A XA N eplace X 3 JDOB1 DIMMx 4 JD2A0 5 JD2A1 6 JD2B0 7 JD2B1 1010 Memory Assert Uncorrectable 01 00 OC 6F B2 3X MMR Memory Error message A3 02 ECC ID uncorrectable Outputs by ECC error Uncorrectable n Error at n MMR initialization The 0 3 system will log the bit 3 0 DIMM same number of ID messages in the 0 JDOAO SEL with the il number of TARDAN replacement 2 JDOBO DIMMs to be 3 JDOB1 replaced exist in 4 JD2A0 multiple MMRs 5 JD2A1 Replace MMRx 6 JD2B0 DIMMx 7 JD2B1 243 Intel Server System SR9000MKAU Product Guide Table 33 IPMI SEL Sensor Event Data Message Type Name and Event oe oe eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1011 Memory Assert Memory Scrub 01 00 0C 6F B3 XX MMR Memory chip Informational 02 Failed Stack bit ID replace didn t message No start action necessary bit 7 4 MMR Outputs at the ID 0 3 memory e bit 3 0 DIMM replacement when ID the memory was already replaced 0 JDOAO in the past and 1 JDOA1 there is no 2 JDOBO redundant DRAM 3 JDOB1 4 JD2A0 5 JD2A1 6 JD2B0 7 JD2B1 1012 Memory Assert Memory Device 01 00 0C 6F B4 XX XF MMR disabled Error message ca o e bit 7 4 MMR Replace MMRx ID 0 3 MMR ID 1013 Memory Asser
200. neral Fault LED System powers on but then turns off General fault LED orange is on Check that the processor and MVR are installed properly in the system Check that the MVR power cable is properly connected Check that the processor is configured 153 Table 29 Troubleshooting Guide Location Symptom Solution Cooling Fault LED System powers on but then turns off quickly Cooling Fault LED orange is on Check that the cooling fan module is installed properly Check that no foreign matter is put in cooling fan module Check that the intake exhaust air is flowing After the power on cooling fault LED orange is on or blinks Check that the cooling fan module is installed properly Check that no foreign matter is put in cooling fan module Check that intake exhaust air flows Power Fault LED After system powers on Power Fault LED orange is on or blinks Check that the power input cable is properly connected Check that the power modules are installed properly Check that the power modules are configured Video System turns on but blank screen Check that the display is plugged in Check that the display is turned on Check that the display cable is properly connected Replace the display The state of screen is unusual Check that the display cable is properly connected Check that the brightness and contrast on the display ar
201. nfiguration Error Insufficient Error error event Resources logged to SEL 6 8 PS1 Configuration Error Insufficient Error error event Resources logged to SEL 6 9 PS1 Configuration Error Different Error error event Type logged to SEL 6 A PSO Power Failure Insufficient Error error event Resources logged to SEL 6 B PS1 Power Failure Insufficient Error error event Resources logged to SEL 175 176 Table 30 POST Codes Generated by the BMC and Logged at the Seven Segment LED Operation to Code Descriptions Classification Resovar 6 C CPU MMR Overinstall PS Error error event Insufficient Resources logged to SEL 6 D MB 12C Access Error Sensor0 Error error event logged to SEL 6 E MB 12C Access Error Sensor1 Error error event logged to SEL 6 F MB 12C Access Error Voltage Error error event Margin0 logged to SEL 7 0 MB 12C Access Error Voltage Error error event Margin1 logged to SEL 7 1 MB 12C Access Error Clock Error errorevent SEL List Generator logged to SEL 7 2 MB PLL Lock Error NDC30 Error error event logged to SEL 7 3 MB PLL Lock Error NDC31 Error error event logged to SEL 7 4 MMRO Power Failure Error error event logged to SEL 7 5 MMR1 Power Failure Error error event logged to SEL 7 6 MMR2 Power Failure Error error event logged to SEL 7 7 MMR3 Power Failure Error error event logged to SEL 7 8 MMRO Removed Wrong Operation E
202. nformational message FAN2 Tach E2 going low Tach Lower Critical Deassert No action necessary 0229 FAN3 Assert Lower Critical 20 00 04 01 52 XX XX Error message FAN3 Tach Tach E3 going low Lower Critical Replace FANS Replace MB 0230 FAN3 Deassert Lower Critical 20 00 04 81 52 XX XX Informational message FAN3 Tach E3 going low Tach Lower Critical Deassert No action necessary 0231 FAN4 Assert Lower Critical 20 00 04 01 52 XX XX Error message FAN4 Tach Tach E4 going low Lower Critical Replace FAN4 Replace MB 0232 FAN4 Deassert Lower Critical 20 00 04 81 52 XX XX Informational message FAN4 Tach E4 going low Tach Lower Critical Deassert No action necessary 0233 FAN5 Assert Lower Critical 20 00 04 01 52 XX XX Error message FAN5 Tach Tach E5 going low Lower Critical Replace FAN5 Replace MB 0234 FAN5 Deassert Lower Critical 20 00 04 81 52 XX XX Informational message FAN5 Tach E5 going low Tach Lower Critical Deassert No action necessary 217 Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table Sensor Name and Number Event Generator ID Sensor Type Event Trigger Event Data1 Event Data2 Event Data3 Seg Code Message Type Description Recovery Information 0235 CPUO 40 Assert Thermal Trip 20 00 07 6F 01 FF FF 40 Error message CPUO Thermal Trip If FANO 5 Tach Lower Cri
203. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn 99 Loosening the Interior Screws kk kk kre kK kk KH 100 Lifting the Fan Box from the System 100 Installing the Fan BOX ie San ta 101 Tightening the Internal Fan Box Screws oooooocccccconocccccnononcnnonancnnnnnnnononnnnnannnnnnnns 102 Tighten the External Fan Box Screws kk kk nennen 102 Removing the Hard Drive Backplane from System 106 Installing the Hard Drive Backplane oo cccccccnonoconcccnccononanannncnnnnnnonnnnnnnnnnnnnnnnnnns 107 Attaching the Hard Drive Backplane to the System 108 Processor Assembly Components 110 Removing the MVR Handies kk KAK KK KK KAKA 112 Loosening the MVR Screws kk kek kk kk KK KA kk K KA kk KH 112 Exposing the Thermal Interface Material EEE 114 Installing the Pin Shroud over the Processor 115 Installna the Spring Glacier 115 Setting the Processor over the Heat Sink e 116 Securing the Processor to the Heat Sink nn nnnnnnnnnnnnnnnnnnnn 116 Installing the Bolster Plate onto the Processor cocooocccccccccccononcnncccnccnnnnnnancncnnnnnnns 117 Making Sure the Processor Socket is Unlocked ooooooccconccccccnonoccccconaccncnnnnncnnn 117 Setting the Processor Assembly into Place over the Processor Socket 118 Attaching the Proc
204. non 20 00 15 07 A3 07 11 9B Error message MB Bit Error 21 recoverable from Deskew Latency Error less severe error NDC31 Port1 Replace MB 0339 MB Init Assert Transition to Non 20 00 15 07 A3 07 12 9C Error message MB Bit Error 21 recoverable from Deskew Latency Error less serve NDC31 Port2 Replace MB 0340 MB Init Assert Transition to non 20 00 15 07 A3 08 00 9D Error message MB PCI Error 21 recoverable from Express Link Error less severe error Replace MB 0341 MB Init Assert Transition to non 20 00 15 07 A3 09 00 9E Error message MB Illegal Error 21 recoverable from Machine Check Interrupt less severe error Replace MB 0342 MMROInit Assert Transition to non 20 00 15 07 A3 03 80 Error message MMRO 12C Error 81 recoverable from Access Error Voltage less severe error Monitor Replace MMRO Replace MB 0343 MMRO Hot Assert Device Removed 20 00 15 08 AO OE 00 Informational message Plug 86 MMRO Removed Correct Operation No action necessary 0344 MMRO Hot Assert Device Removed 20 00 15 08 AO OE 01 78 Informational message Plug 86 MMRO Removed Wrong Operation No action necessary Intel Server System SR9000MKAU Product Guide 234 235 Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa a ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Informati
205. not resolve your problem continue with the troubleshooting steps below 1 Collect information Collect information about the state at which the problem occurs POST Power On Self Test code and SEL System Event Log information are necessary System log information for the operating system may also be needed by your service representative 2 Take appropriate actions Look up tables based on the collected information and take appropriate actions 3 Execute system diagnosis program If you need to replace components execute system diagnosis program following the component replacement to confirm that the system is working correctly following the replacement The following figure shows the system states possible Below the figure are steps to follow to troubleshoot the system at each state If you know the state the system is in at the time the problem occurs collect the state information for that specific state ee EFI Shell Working OS Working System Hang las gt State transition within normal operation gt State transition due to a failure AF001275 Figure 134 State Transition Diagram 156 Intel Server System SR9000MKAU Product Guide Power Off State 1 Power up the system 2 Wait for the EFI shell to begin Use the selview utility to obtain the system event log information For instructions see How to Use Selview to Read the System Event Log on page 160 4 Attempt to boot the operating system Ob
206. npopulated for more than two minutes the cooling system could fail Remove only the failed component Removing the incorrect component could cause the system to malfunction 1 Remove the top cover For instructions see Removing the Top Cover on page 36 D Confirm that the cooling fan LED is turned off This indicates the fan has a fault See letter A in the following figure AF001137 Figure 49 Fan Fault LED 3 Remove the fan See Removing a Fan on page 57 4 Install the new fan See Installing a Fan on page 55 5 Install the top cover For instructions see Installing the Top Cover on page 37 58 Intel Server System SR9000MKAU Product Guide Installing and Removing a PCI Card You will need to remove the PCI card s to perform the following operations To replace a PCI card To install or remove the PCI card divider To install or remove the fan box To install or remove the air flow guide To install or remove the hard drive backplane To install or remove the mounting plate To install or remove a processor Installing a PCI Card To perform this procedure you will first need to remove the top cover The steps below will direct you to the instructions to remove the top cover at the appropriate location in the step sequence Cautions D Before performing the procedures in this section except for when hot swapping turn off the system and then disconnect all power plugs
207. ns before computer integration make sure that the chassis power supply and other modules have passed EMC testing using a server board with a microprocessor from the same family or higher and operating at the same or higher speed as the microprocessor used on this server board The final configuration of your end system product may require additional EMC compliance testing For more information please contact your local Intel Representative This is an FCC Class A device Integration of it into a Class B chassis does not result in a Class Bdevice Product Regulatory Compliance The Server Chassis product when correctly integrated per this guide complies with the following safety and electromagnetic compatibility EMC regulations Intended Application This product was evaluated as Information Technology Equipment ITE which may be installed in offices schools computer rooms and similar commercial type locations The suitability of this product for other product categories and environments such as medical industrial telecommunications NEBS residential alarm systems test equipment etc other than an ITE application may require further evaluation Product Safety Compliance The Intel Server System SR9000MK4U complies with the following safety requirements UL60950 CSA 60950 USA Canada EN60950 Europe e IEC60950 International CB Certificate amp Report IEC60950 report to include all country national d
208. nstalled PCI cards For instructions see Installing a PCI Card on page 59 The hard drive backplane cover For instructions see Installing the Hard Drive Backplane Cover on page 88 The power supply box For instructions see Installing the Power Supply Box on page 80 All installed power supplies For instructions see Installing a Power Supply on page 68 The power supply filler panel if necessary For instructions see Removing a Power Supply on page 70 Follow step 4 only The top cover For instructions see Installing the Top Cover on page 37 Intel Server System SR9000MKAU Product Guide 121 Disassembling a Processor Assembly Before beginning this procedure follow all steps necessary to remove the processor from the server system For instructions see Removing a Processor on page 111 1 On the underside of the MVR install the protective cover over on the LGA terminal AF001254 Figure 122 Installing the LGA Terminal Cover 2 Use a Torx 15 screwdriver to loosen the four screws on the corners of the heat sink See letter A in the figure below 3 Use a hexagonal wrench to turn the processor lock counter clockwise to unlock the processor socket See letter B in the figure 4 Verify that the processor lock is in the unlocked position See letter C 5 Lift the processor and heat sink assembly straight up to remove it from the server su
209. o bent pins or dust on the processor pins Ww Position the pin shroud so the arrow points to the LGA terminal Cautions Do not touch the processor pins with either your hands or with the pin shroud The pin shroud is fragile Use caution when installing it Excessive flex will break the pin shroud 114 Intel Server System SR9000MKAU Product Guide 4 Snap the pin shroud over the processor verifying that the positioning pins of the pin shroud align with the notches in the processor AF001265 Figure 110 Installing the Pin Shroud over the Processor 5 Setthe spring clip into place on the processor as shown below The rounded edge of the spring clip should be positioned below the pin shroud AF001264 Figure 111 Installing the Spring Clip Intel Server System SR9000MKAU Product Guide 115 6 While holding the spring clip in place on the processor align the positioning pins on processor with the holes in the heat sink 7 Set the processor in place over the heat sink See the figure below AF001263 Figure 112 Setting the Processor over the Heat Sink 8 Use a Tork 15 screwdriver to tighten the four screws on the spring clip to secure the processor to the heat sink Use a fastening torque of 0 45 N m 4 61 kgf cm See the figure below AF001259 Figure 113 Securing the Processor to the Heat Sink 116 Intel Server System SR9000MK4U Product Guide 9 Install the bolster plate onto the LGA ter
210. o the instructions to remove the top cover at the appropriate location in the step sequence Caution Use caution when installing the add in card to avoid touching components on the card 1 Remove the top cover For instructions see Removing the Top Cover on page 36 2 Press the lens switch button PCI card you want to replace Hold the button down for 5 or more seconds See letter B in the figure below To cancel this operation press the lens switch again within five seconds of the first press 3 Only if PCI card is installed in the slot Confirm that the power LED state changes from green to blinking to off See letter A in the figure This step does not apply if a slot cover is installed instead of a PCI card 00 e 27 AF001149 ae the Lens Switch and PCI Card LED N SS Pp D Figure 63 Locating 4 Remove the PCI card or slot cover See Removing a PCI Card on page 63 following steps 2 through 4 Then return to these steps 5 Insert the new PCI card For instructions see Installing a PCI Card on page 59 following steps 6 through 9 Then return to these steps 6 For five or more seconds press the lens switch for the PCI card you want to replace If you need to cancel this operation press the button again within five seconds of the first press This step is not necessary if a slot cover is installed instead of an add in card 7 Confirm that the power LED state changes from off to
211. ocedure return to that procedure Reinstall the hard drive backplane cover For instructions see Installing the Hard Drive Backplane Cover on page 88 Intel Server System SR9000MKA4U Product Guide 87 Installing the Hard Drive Backplane Cover These steps assume the top cover is already removed from the system 1 Set the hard drive backplane cover into the chassis inserting the three tabs on the backplane cover through the slots in the chassis as shown in the figure below AF001233 Figure 89 Installing the Hard Drive Backplane Cover 2 Push down on the backplane cover until it snaps into place 3 Verify that two levers on top are latched as shown by letter A below 88 Intel Server System SR9000MKAU Product Guide AF001218 Figure 90 Checking the Backplane Cover Latches 4 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Install the top cover For instructions see Installing the Top Cover on page 37 Installing and Removing the KVM Card Before beginning these steps power down your server system and unplug all AC power cords You will need to remove the KVM card to perform the following operations To replace the KVM card e To remove the PCI card divider Removing the KVM Card To perform this procedure you will first need to remove The top cover Fo
212. ocol echo onl off message Executes standard output of messages or switches on off of command echoing edit file Edits ASCII or UNICODE file err Error Level Displays or modifies error level exit Exits the EFI shell for Repeats a series of commands according to the condition goto label Creates batch file that jumps to another label guid b Displays all GUIDs under the EFI environment Intel Server System SR9000MK4U Product Guide 135 Table 20 EFI Shell Commands Command Description help b l cmd Displays command help information hexedit f FileNamel d DiskName Offset Size l m Offset Size Edits files in hex mode if not condition then Executes commands under specific condition load nc file file Loads the EFI driver loadbmp c t i UGA Instance file Displays a bitmap on the screen Is b r afattrib file Displays files and subdirectories in the directory map rl vl d sname handle b Displays and configures mapping memmap b Displays a memory map mkdir dir dir Creates new directory mm Address Width 1121418 MMIO MEM IO PCI Value n Displays or modifies memory memory mapped I O and PCI mode row col Changes current graphic mode mount BlkDevice sname Mounts a file system on a block device mv src src
213. oduct Guide Table 32 BMC Sensor Table sega Generator Sensor Event Eveni al l Seg Message Type Description Name and Event ID Type Trigger Event Data2 Code Recovery Information Number yp gg Event Data3 y 0059 MB M2 5V Deassert Lower Critical 20 00 02 81 52 XX XX Informational message MB 26 going low Main 2 5V Lower Critical Deassert No action necessary 0060 MB M2 5V Deassert Lower Non 20 00 02 81 54 XX XX Informational message MB 26 recoverable Main 2 5V Lower Non going low recoverable Deassert No action necessary 0061 MB M2 5V Deassert Upper Critical 20 00 02 81 59 XX XX Informational message MB 26 going high Main 2 5V Upper Critical Deassert No action necessary 0062 MB M2 5V Deassert Upper Non 20 00 02 81 5B XX XX Informational message MB 26 recoverable Main 2 5V Upper Non going high recoverable Deassert No action necessary 0063 MB M1 8V Assert Lower Critical 20 00 02 01 52 XX XX Warning message MB Main 27 going low 1 8V Lower Critical Replace MB 0064 MB M1 8V Assert Lower Non 20 00 02 01 54 XX XX Error message MB Main 27 recoverable 1 8V Lower Non recoverable ing l PN Replace MB 0065 MBM1 8V Assert Upper Critical 20 00 02 01 59 XX XX Warning message MB Main 27 going high 1 8V Upper Critical Replace MB 0066 MB M1 8V Assert Upper Non 20 00 02 01 5B XX XX Error message MB Main 27 recoverable 1 8V Upper Non recove
214. on 0345 MMRO Hot Assert Device Inserted 20 00 15 08 A1 OE 02 Informational message Plug 86 MMRO Inserted No action necessary 0346 MMR1 Init Assert Transition to non 20 00 15 07 A3 03 90 Replace MMR1 MMR1 12C Error 91 recoverable from Access Error Voltage less serve Monitor Replace MB 0347 MMR1 Hot Assert Device Removed 20 00 15 08 AO OE 10 Informational message Plug 96 MMR1 Removed Correct Operation No action necessary 0348 MMR1 Hot Assert Device Removed 20 00 15 08 AO OE 11 79 Informational message Plug 96 MMR1 Removed Wrong Operation No action necessary 0349 MMR1 Hot Assert Device Inserted 20 00 15 08 AO OE 12 Informational message Plug 96 MMR1 Inserted No action necessary 0350 MMR2 Init Assert Transition to non 20 00 15 07 A3 03 AO Error message MMR2 12C Error A1 recoverable from Access Error Voltage less serve Monitor Replace MMR2 Replace MB 0351 MMR2 Hot Assert Device Removed 2000 15 08 AO OE 20 Informational message Plug A6 MMR2 Removed Correct Operation No action necessary Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table Sensor Event Datal We Name and Event A A oe eee Number yp gg Event Data3 y 0352 MMR2 Hot Assert Device Removed 20 00 15 08 AO OE 21 7A Informational message Plug A6 MMR2 Removed Wrong Operation No action necessary
215. on and Cable Routing ss 169 Figure 139 MVR Connectors ai opi 169 Figure 140 Caution Memory Box Contains Hot Components 277 Figure 141 Caution Server System is Heavy 278 Figure 142 Caution System Contains Areas of High Voltage U EEEEEUUUU UUU UEU 278 Figure 143 Warning Voltage on Non Hot swap Power Supply 279 Figure 144 Warning Voltage on Hot swap Power Supply Eke 279 Xx Intel Server System SR9000MK4U Product Guide List of Tables Table 1 Additional Information and Software LE Ek kk kek kk kk viii Table 2 Server Physical Specifications EE EEE er amiens date 1 Table 3 Chassis Feature Summary iii 2 Table 4 SAS Hard Drive LED Details ooconnnccccnncccononancccnncononnonanano cnn kk kk kk kk KA KAKA KAK KK YA 7 Table SNICLEDS nase di 10 Table 6 1390 W Power Supply Configuration oooooooccccnnnccccnnnocccccnonncncnnnnnnnconnnnnnncncnnnannncnnns 12 Table 7 Main Board Components ccoo ice 19 Table 8 Main Board External I O Connectors ooooccoccccccnooccccnnonacccnnonnnnnnnnnnanc cnn kk kk kk kK kk kK 21 Table 9 Main Board Internal I O Connectors oooocccccnnnccccccnonancnonanancnnnnnnnncnnnnnn kk kk k ke k K k kk KH 21 Table 10 Configuration Restrictions ses ata 22 Table 11 Supported Processor Configuration ss 23 Table 12 Memory Box Card Components u cnica 24 Table 13 Memory Box Card Connectors issus 24
216. ons see Installing the Top Cover on page 37 Intel Server System SR9000MKAU Product Guide Removing a Fan To perform this procedure you will first need to remove the top cover The steps below will direct you to the instructions to remove the top cover at the appropriate location in the step sequence Caution Before performing the procedures in this chapter except for when hot swapping turn off the system and disconnect all power plugs 1 Remove the top cover For instructions see Removing the Top Cover on page 36 2 Locate the fan area in the system See the following figure AF001133 Figure 47 Locating the Fans 3 Insert your thumb and a finger into the rounded and square holes at the top of the fan 4 Lift the fan from the system AF001135 Figure 48 Removing a Fan Intel Server System SR9000MKAU Product Guide 57 5 Determine your next course of action and refer to the appropriate steps Ifyou have removed a fan to replace a failed fan see Installing a Fan on page 55 Ifyou are following these steps as part of another procedure return to that procedure Hot swapping a Fan To perform this procedure you will first need to remove the top cover The steps below will direct you to the instructions to remove the top cover at the appropriate location in the step sequence Cautions Replace the fan within two minutes of removing the failed fan If a fan bay remains u
217. or instructions see Installing the Fan Box on page 101 All installed fans For instructions see Installing a Fan on page 55 The air flow guide For instructions see Installing the Air Flow Guide on page 97 The PCI card divider For instructions see Installing the PCI Card Divider on page 93 The KVM card if it is installed For instructions see Installing the KVM Card on page 90 All installed PCI cards For instructions see Installing a PCI Card on page 59 Intel Server System SR9000MKAU Product Guide The hard drive backplane cover For instructions see Installing the Hard Drive Backplane Cover on page 88 lt gt The power supply box For instructions see Installing the Power Supply Box on page 80 3 lt gt All installed power supplies For instructions see Installing a Power Supply on page 68 lt gt The power supply filler panel if one is installed For instructions see Removing a Power Supply on page 70 Follow step 4 only lt gt The front control panel and optical drive assembly For instructions see Installing the Front Control Panel and Optical Drive Assembly on page 75 All installed hard drive carriers For instructions see Installing a Hard Drive on page 38 Follow steps 7 through 9 only unless you also need to install hard drives into the carriers lt gt The top cover For instructions see Installing the Top
218. ot Uncovered slots may reduce the cooling effect of the system 6 Install the front bezel For instructions see Installing the Front Bezel on page 35 Intel Server System SR9000MK4U Product Guide Installing and Removing a Fan You will need to remove the fan s to perform the following operations To replace a fan To install or remove the fan box To install or remove the hard drive backplane To install or remove the mounting plate Installing a Fan To perform this procedure you will first need to remove the top cover The steps below will direct you to the instructions to remove the top cover at the appropriate location in the step sequence Before operating the procedures written in this chapter except when hot swapping be sure to turn off the system and then disconnect all power plugs 1 Remove the top cover For instructions see Removing the Top Cover on page 36 2 Locate the fan area of the system See the following figure AF001133 Figure 45 Locating the Fans Intel Server System SR9000MKAU Product Guide 55 56 3 Note the fan orientation in the figure below to make sure you insert the fan correctly Insert the fan into the bay AF001134 Figure 46 Installing a Fan 4 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Install the top cover For instructi
219. ou see the following screen LSI Logic MPT Setup Utility 2 00 06 00 Are you sure you want to exit Cancel Exit Save changes and restart Discard changes and restart Exit the Configuration Utility and Restart Esc Exit Menu F1 Shift 1 Help 9 Select Exit the Configuration Utility and Restart and press the lt Enter gt key to exit from the utility Clearing the CMOS To clear the CMOS use the following steps 1 Turn off the system 2 Leave the power cord s connected 3 Hold down the reset button until the system LED begins to flash 4 Power on the system Upgrading the Firmware The FWUPDATE utility updates the SAL BMC and writes sensor data records to the Intel Server System SRO000MKAU A FWUPDATE is performed as an EFI shell command 140 Intel Server System SR9000MKAU Product Guide Software Hardware Removable media Fwupdate efi SAL code A di code Integrated ROM file The file that integrates the update ROM data Ax Bus BMC internal flash Copied to internal flash by BMC reset sequence BMC external flash SAL Spool AF001197 Figure 131 Firmware Update Block Diagram Intel Server System SR9000MK4U Product Guide 141 Fwupdate provides the following functions SAL BMC update This function updates the SAL FHW SAL Spool and the BMC external flash to SAL BMC in the integrated ROM file specified b
220. oving a Power Supply on page 70 The power supply filler panel if one is installed For instructions see Installing a Power Supply on page 68 Follow step 2 only The power supply box For instructions see Removing the Power Supply Box on page 76 Remove these components in order before beginning the steps below 1 Line up the KVM card with the socket on the server board Press the card firmly into place Use caution so you do not bend or twist the KVM card 90 Intel Server System SR9000MKAU Product Guide 2 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Ifyou are ready to re assemble your server system install the following items in order lt gt The power supply box For instructions see Installing the Power Supply Box on page 80 lt gt All installed power supplies For instructions see Installing a Power Supply on page 68 lt gt The power supply filler panel if necessary For instructions see Removing a Power Supply on page 70 Follow step 4 only lt gt The top cover For instructions see Installing the Top Cover on page 37 Installing and Removing the PCI Card Divider Before beginning these steps power down your server system and unplug all AC power cords You will need to remove the PCI card divider to perform the following oper
221. oving the Power Supply Support Before beginning these steps power down your server system and unplug all AC power cords You will need to remove the top cover to perform the following operation To install or remove the mounting plate Removing the Power Supply Support To perform this procedure you will first need to remove The top cover For instructions see Removing the Top Cover on page 36 e All installed power supplies For instructions see Removing a Power Supply on page 70 The power supply filler panel if one is installed For instructions see Installing a Power Supply on page 68 Follow step 2 only The power supply box For instructions see Removing the Power Supply Box on page 76 Remove these components in order before beginning the steps below The steps below do not guide you through reinstalling the components you are removing or disconnecting in this step sequence These steps assume you are removing the power supply support to either replace it or to access another component After completing these steps continue with the steps that directed you to this section or follow the steps under Installing the Power Supply Support on page 85 to replace your power supply support Intel Server System SR9000MK4U Product Guide 83 1 Loosen the two screws that hold the power supply support in place See the figure below AF001239 Figure 84 Loosening the Power Supply S
222. pled Error has been detected detected at NDC ESB2 PCI E I F in NDC 1051 Board 00 Assert Informational 01 00 15 07 A8 03 51 PCI Express Informational correctable error message No NDC ESB2 PCI E I f ESB2 detected action necessary Error has been detected at NDC ESB2 PCI E I F in ESB2 255 Intel Server System SR9000MKAU Product Guide Table 33 IPMI SEL Sensor Event Data Message Type Name and Event aA au er eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1051 Board 00 Assert Informational 01 00 15 07 A8 04 51 PCI Express Informational AO correctable error message No ESB2 PXH If action necessary ESB2 detected 1051 Board 00 Assert Informational 01 00 15 07 A8 05 51 PCI Express Informational A1 correctable error message No ESB2 PXH If action necessary PXH detected 1052 Board 00 Assert Informational 01 00 15 07 A8 XX 1X Node Link Informational correctable error message No action necessary 1053 Board 00 Assert Informational 01 00 15 07 A8 MMR ID NDC MC Interface Informational 2X correctable error message No MMR ID action necessary e 00 MMRO e 01 MMR1 e 02 MMRO e 03 MMR1 e 10 MMR2 e 11 MMR3 e 12 MMR2 e 13 MMR3 1054 Board 00 Assert Informational 01 00 15 07 A8 XX 3X HSCP correctable Informational error message No action necessary 1055 Chipset 01 Assert to Non Cr
223. ps Ifyou are installing a replacement hard drive see Installing a Hard Drive on page 38 beginning with step 5 Ifyou are following these steps as part of another procedure return to that procedure Ifyou have completed working with the drive carrier slide it back into the chassis opening Intel Server System SR9000MKA4U Product Guide 41 Hot swapping a Hard Drive Note Remove only the failed drive Removing the wrong drive could cause the system to malfunction or may cause data loss 1 Use the LED indicators at the top of the hard drive carriers to determine which drive has failed The red LED indicates the failed hard drive See letter A in the figure below AF001115 Figure 30 Hard Drive LED Indicators 2 Install the new hard drive See Installing a Hard Drive on page 38 Installing and Removing a Memory Box Your system was shipped with two memory boxes installed and two memory box filler panels installed Before you can use your server system each memory box must be populated with either four or eight DIMMs Note The system will not boot if a memory box is installed with no DIMMs in it You will need to remove the memory box to perform the following operations To replace a memory box To install or remove DIMMs To install or remove the mounting plate 42 Intel Server System SR9000MKAU Product Guide Installing a Memory Box To perform this procedure you will firs
224. pulez toujours les cartes avec pr caution Elles peuvent tre extr mement sensibles aux ESD Ne tenez les cartes que par leurs bords Apr s avoir retir une carte de son emballage de protection ou du serveur placez la sur une surface reli e la terre exempte de charge statique composants orient s vers le haut Utilisez si possible un tapi de mousse conducteru mais pas l emballage de la carte Veillez ce que la carte ne glisse sur aucune surface Autres risques Remplacement de la pile Attention II existe un risque d explosion si la pile n est pas correctement remplac e Lors du 296 remplacement de la pile utilisez uniquement celle recommand e par le fabricant du mat riel Mettez la pile au rebut en vous conformant aux r glementations locales N essayez pas de recharger une pile N essayez pas de d monter de percer ou d endommager la pile d une quelconque fa on Intel Server System SR9000MK4U Product Guide Refroidissement et ventilation Attention Routez les c bles avec pr caution comme indiqu pour minimiser les blocages de circulation d air et les problemes de refroidissement Afin de permettre une ventilation et un refroidissement corrects ne mettez le syst me en marche que lorsque les panneaux du ch ssis sont en place L utilisation du syst me sans les panneaux peut endommager les composants syst me Pour installer les panneaux V rifiez tout d abord que vous n avez pas oubli d
225. que de ne pas toucher aux pales de ventilateur car cela peut entrainer des blessures DeeS Intel Server System SR9000MK4U Product Guide Indique de d brancher tous les cordons d alimentation secteur pour atra d connecter l alimentation y nn Veuillez r utiliser la batterie 63 Domaines d utilisation pr vus Ce produit a t test comme quipement informatique ITE et peut tre install dans des bureaux des coles des salles informatiques et des endroits commerciaux similaires L utilisation du pr sent produit dans des cat gories et environnements de produits et domaines d application par exemple le domaine m dical industriel r sidentiel les syst mes d alarme et les appareils de contr le autres qu ITE doit faire l objet d valuations suppl mentaires S lection d un emplacement Le syst me est con u pour fonctionner dans un environnement standard de bureau Choisissez un emplacement respectant les conditions suivantes e Propre sec et exempt de particules en suspension autres que la poussi re normale d une pi ce Bien ventil et l cart des sources de chaleur telles que la lumi re directe du soleil et les radiateurs l cart des sources de vibration ou des chocs physiques Isol des champs lectromagn tiques importants produits par des appareils lectriques Dans les r gions sujettes aux orages magn tiques nous vous recommandons de
226. quired When the EFI application name and any options are given the EFI Boot Manager searches for the executable file in the same partitions and directories as described in Boot from a File option When the file is found it is executed To add a boot option 1 Use the arrow keys to select Add Boot Option 2 Press the lt Enter gt key 3 Type the name of the EFI application to add 4 Press the lt Enter gt key 5 Select Save to NVRAM 6 Select Exit to return to the Boot Manager 132 Intel Server System SR9000MKAU Product Guide Table 19 Boot Maintenance Menu Options Option Description Delete Boot Options Change Boot Order Deletes a specific boot option or all boot options To delete boot options Use the arrow keys to select Delete Boot Option Press the lt Enter gt key Use the arrow keys to select the boot option to delete Press the lt Enter gt key Press the lt Y gt key to confirm Select Save to NVRAM 7 Select Exit to return to the Boot Manager O a fk UO N Controls the relative order in which the EFI Boot Manager attempts boot See the help menu for help on the control key sequences required for this option To change the boot order 1 Use the arrow keys to select Change Boot Order 2 Press the lt Enter gt key 3 Use the arrow keys to select the Option to move 4 Press the lt u gt key to move the selection up in the boot order P
227. r Different Error error event Type logged to SEL 5 6 CPU3 I2C Access Error PIROM Error error event logged to SEL 5 7 CPU3 I2C Access Error Error error event Temperature Monitor logged to SEL 5 8 MB Power Failure Main 5 0V Error error event logged to SEL Table 30 POST Codes Generated by the BMC and Logged at the Seven Segment LED Operation to Intel Server System SR9000MK4U Product Guide Code Descriptions Classification Rec ever 5 9 MB Power Failure Main 3 3V Error error event logged to SEL 5 A MB Power Failure Main 2 5V Error error event logged to SEL 5 B MB Power Failure Main 1 8V Error error event logged to SEL 5 C MB Power Failure Main 1 5V Error error event logged to SEL 5 D MB Power Failure Main 1 2V0 Error error event logged to SEL 5 E MB Power Failure Main 1 2V1 Error error event logged to SEL 5 F MB Power Failure Main 1 2V2 Error error event logged to SEL 6 0 MB Power Failure Voltage Type Error error event Unknown logged to SEL 6 1 MVRO Power Failure Error error event SEL List logged to SEL 6 2 MVR1 Power Failure Error error event logged to SEL 6 3 MVR2 Power Failure Error error event logged to SEL 6 4 MVR3 Power Failure Error error event logged to SEL 6 5 PSO Configuration Error Absent Error error event logged to SEL 6 6 PSO Configuration Error Illegal Error error event Type logged to SEL 6 7 PSO Co
228. r System SR9000MKAU In this chapter you will find a list of the server board features photos of the product and product diagrams to help you identify components and their locations Chapter 3 provides instructions for adding and replacing components Use this chapter for step by step instructions and diagrams for installing or replacing components such as the hard drives memory processor fans boards and other components Chapter 4 tells you how to install the system into a rack environment Chapter 5 provides instructions on using the utilities that are shipped with the board or that may be required to update the system This includes how to navigate through the BIOS Setup screens and how to clear the CMOS Chapter 6 provides troubleshooting information In this chapter you will find suggestions and steps to follow for performing troubleshooting activities to identify the source of a problem Appendices provide tables of POST codes SEL codes safety information safety start up warnings and how to get help vii Product Accessories You may need or want to purchase one or more of the following accessory items for your server Processor memory DIMMs hard drive USB floppy drive CD ROM or DVD ROM drive RAID controller operating system For information about which accessories memory processors and third party hardware have been tested and can be used with your board and for ordering information for Intel products
229. r accessing the inside of the product Turn off all peripheral devices connected to this product Turn off the system by pressing the power button to off Disconnect the AC power by unplugging all AC power cords from the system or wall outlet Disconnect all cables and telecommunication lines that are connected to the system Retain all screws or other fasteners when removing access cover s Upon completion of accessing inside the product refasten access cover with original screws or fasteners Do not access the inside of the power supply There are no serviceable parts in the power supply Return to manufacturer for servicing Power down the server and disconnect all power cords before adding or replacing any non hot plug component When replacing a hot plug power supply unplug the power cord to the power supply being replaced before removing the power supply from the server Caution If the server has been running any installed processor s and heat sink s may be hot Unless you are adding or removing a hot plug component allow the system to cool before opening the covers To avoid the possibility of coming into contact with hot component s during a hot plug installation be careful when removing or installing the hot plug component s Caution To avoid injury do not contact moving fan blades If your system is supplied with a guard over the fan do not operate the system without the fan guard in place Intel Server Sy
230. r and 256 GB DDR2 SDRAM memory The system is based on the Hitachi CF 3e board set and the Hitachi CF 3e chipset The system supports hot plug PCI X and PCI Express add in cards hot swap redundant power supply modules hot swap redundant cooling fans and hot swap hard drives The system supports symmetric multiprocessing SMP and a variety of operating systems Table 2 provides an overview of the server system s physical characteristics AF001081 Figure 1 Intel Server System SR9000MKAU Three Dimensional View Table 2 Server Physical Specifications Characteristics Specifications Height 176 mm 6 9 inches Width 441 mm 17 3 inches Depth 765 mm 30 1 inches Weight Base 21 kg 46 3 lbs Max 48 kg 105 8 Ibs Heat Dissipation 1390 W Chassis Description Features are outlined in Table 3 Table 3 Chassis Feature Summary Feature Comment Server Configuration Stand alone system including external I O PCI slots and disk expansion as needs grow Support for Intel Itanium 2 processor Support for 533 MHz Front Side Bus FSB Support for Double Data Rate 2 DDR 2 533 Synchronous Dynamic Random Access Memory SDRAM Support for PCI Express x4 x8 x16 Up to four Intel Itanium 2 processors Up to 32 DIMM sockets with max 256 GB memory capacity Two 64 bit PCI X slots Two x8 PCI Express slots Two x16 PCI Express slots Up to eight hot swappable 3 5 inch SAS 3G hard dr
231. r instructions see Removing the Top Cover on page 36 e All installed power supplies For instructions see Removing a Power Supply on page 70 The power supply filler panel if one is installed For instructions see Installing a Power Supply on page 68 Follow step 2 only The power supply box For instructions see Removing the Power Supply Box on page 76 Intel Server System SR9000MKAU Product Guide 89 Remove these components in order before beginning the steps below The steps below do not guide you through reinstalling the components you are removing or disconnecting in this step sequence These steps assume you are removing the KVM card to either replace it or to access another component After completing these steps continue with the steps that directed you to this section or follow the steps under Installing the KVM Card on page 90 to replace your KVM card Pull straight up on the KVM card to remove it from the socket See the figure below AF001433 Figure 91 Locating the KVM Card Installing the KVM Card If this is a first time installation of the KVM card you are not replacing a KVM card you first need to remove several components to access the KVM card socket Before beginning these steps you must first remove the following items The top cover For instructions see Removing the Top Cover on page 36 e All installed power supplies For instructions see Rem
232. r non 20 00 02 01 54 XX XX Error message MMRO Main M1 8V 84 recoverable 1 8V Lower Non recoverable going low Replace MMRO Replace MB Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0137 MMRO Assert Upper Critical 20 00 02 01 59 XX XX Warning message MMRO M1 8V 84 going high Main 1 8V Upper Critical Replace MMRO Replace MB 0138 MMRO Assert Upper non 20 00 02 01 5B XX XX Error message MMRO Main M1 8V 84 recoverable 1 8V Upper Non recoverable going high Replace MMRO Replace MB 0139 MMRO Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M1 8V 84 going low MMRO Main 1 8V Lower Critical Deassert No action necessary 0140 MMRO Deassert Lower non 20 00 02 81 54 XX XX Informational message M1 8V 84 recoverable MMRO Main 1 8V Lower Non going low recoverable Deassert No action necessary 0141 MMRO Deassert Upper Critical 20 00 02 81 59 XX XX Informational message M1 8V 84 going high MMRO Main 1 8V Upper Critical Deassert No action necessary 0142 MMRO Deassert Upper non 20 00 02 81 5B XX XX Informational message M1 8V 84 recoverable MMRO Main 1 8V Upper Non going high recoverable Deassert No action necessary 0143 MMRO Assert Lower Critical 20 00
233. r server system install the following items in order lt gt The power supply box For instructions see Installing the Power Supply Box on page 80 lt gt All installed power supplies For instructions see Installing a Power Supply on page 68 lt gt The power supply filler panel if necessary For instructions see Removing a Power Supply on page 70 Follow step 4 only lt gt The top cover For instructions see Installing the Top Cover on page 37 86 Intel Server System SR9000MKAU Product Guide Installing and Removing the Hard Drive Backplane Cover Before beginning these steps power down your server system and unplug all AC power cords You will need to remove the hard drive backplane cover to perform the following operations To install or remove the fan box To install or remove the hard drive backplane To install or remove the mounting plate Removing the Hard Drive Backplane Cover Before beginning these steps you must remove the top cover from the system For instructions see Removing the Top Cover on page 36 1 Use the finger grip and lever to pull and hold the two levers at the top of the hard drive backplane cover 2 Pull the backplane cover from the system AF001217 Figure 88 Removing the Hard Drive Backplane Cover 3 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another pr
234. rable going high Replace MB Intel Server System SR9000MKAU Product Guide 192 193 Table 32 BMC Sensor Table d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0067 MB M1 8V Deassert Lower Critical 20 00 02 81 52 XX XX Informational message MB 27 going low Main 1 8V Lower Critical Deassert No action necessary 0068 MB M1 8V Deassert Lower Non 20 00 02 81 54 XX XX Informational message MB 27 recoverable Main 1 8V Lower Non going low recoverable Deassert No action necessary 0069 MB M1 8V Deassert Upper Critical 20 00 02 81 59 XX XX Informational message MB 27 going high Main 1 8V Upper Critical Deassert No action necessary 0070 MB M1 8V Deassert Upper Non 20 00 02 81 5B XX XX Informational message MB 27 recoverable Main 1 8V Upper Non going high recoverable Deassert No action necessary 0071 MB M1 5V Assert Lower Critical 20 00 02 01 52 XX XX Warning message MB Main 28 going low 1 5V Lower Critical Replace MB 0072 MB M1 5V Assert Lower Non 20 00 02 01 54 XX XX Error message MB Main 28 recoverable 1 5V Lower Non recoverable os Replace MB 0073 MB M1 5V Assert Upper Critical 20 00 02 01 59 XX XX Warning message MB Main 28 going high 1 5V Upper Critical Replace MB 0074 MB M1 5V Assert Upper Non 20 00 02 01 5B
235. rat ein eigenes Netzkabel Der Wechselstrom des Systems wird durch den Ein Aus Schalter f r Gleichstrom nicht ausgeschaltet Ziehen Sie jedes Wechselstrom Netzkabel aus der Steckdose bzw dem Netzger t um den StromanschluB des Systems zu unterbrechen SICHERHEISMASSNAHMEN Immer wenn Sie die Geh useabdeckung abnehmen um an das Systeminnere zu gelangen sollten Sie folgende Schritte beachten 1 Schalten Sie alle an Ihr System angeschlossenen Peripheriegerate aus 2 Schalten Sie das System mit dem Hauptschalter aus 3 Ziehen Sie den Stromanschlu stecker Ihres Systems aus der Steckdose 4 Auf der R ckseite des Systems beschriften und ziehen Sie alle AnschluBkabel von den I O Anschl ssen oder Ports ab 5 Tragen Sie ein geerdetes Antistatik Gelenkband um elektrostatische Ladungen ESD Uber blanke Metallstellen bei der Handhabung der Komponenten zu vermeiden 6 Schalten Sie das System niemals ohne ordnungsgemaB montiertes Geh use ein Intel Server System SR9000MKAU Product Guide 267 SICHERHEISMASSNAHMEN Immer wenn Sie die Geh useabdeckung abnehmen um an das Systeminnere zu gelangen sollten Sie folgende Schritte beachten 1 Schalten Sie alle an Ihr System angeschlossenen Peripherieger te aus 2 Schalten Sie das System mit dem Hauptschalter aus 3 Ziehen Sie den StromanschluBstecker lhres Systems aus der Steckdose 4 Auf der R ckseite des Systems beschriften und ziehen Sie alle AnschluBk
236. re 52 Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Figure 74 Figure 75 Figure 76 Figure 77 Figure 78 Figure 79 Figure 80 Figure 81 Figure 82 Figure 83 Figure 84 Figure 85 Figure 86 Figure 87 Figure 88 Figure 89 xviii Removing Optical Drive from Server 53 Removing the Optical Drive from the Bracket 54 LOCATING the Fanseite cee rede sen 55 Installing a FaN a kelya in HER S EA Kek Wa WAR n KE KAK KA N kk KA a k a KA KU Kaka HESAB EWR 56 LOCATING the Fanseite tee asien 57 Removing a Fan Rene nine ee n 57 Fan Baum A een te s nr A 58 Opening the PCI Caution Plate sue 59 Unlocking a PCCard E ck zu ee 60 Removing a PCI Slot Cov Chassis re ee ans ee 60 PCH TUL LO es LA RE n LA rena ban deka en Al 61 Installing ARC TO AT ie cid a ccc akc ai en IT Den 61 LOCKING a PCI Card into Place nn Mo een ete 62 Closing the PCI Caution Plate issu 62 Opening a PCI Caution Plate si 63 Unl ckin a P I Gard lk0G6K ads ee nn a n n D R 64 Releasing the PCI Card from the Tail LOCK EEEEE EL 64 Installing a PCI Slot Cover nase kk kk nent kk kk kk aus 65 Locking a PCI Card or Slot Cover into Place nnnnnnnnennnnnnnn nen 65
237. re above shows the system with the power supply box removed oo AF001435 A SATA 0 3 connector on hard drive B SATA 4 7 connector on hard drive backplane backplane Figure 137 SATA Connections on Hard Drive Backplane 168 Intel Server System SR9000MKAU Product Guide AF001436 A IDE connector on hard drive B IDE cable routing clips on air backplane flow guide Figure 138 IDE Connection and Cable Routing Note The figure above shows the system with the fans removed AF001437 A MVR connector for processors 1 and 2 B MVR connector for processors 3 and 4 Figure 139 MVR Connectors Note The figure above shows the system with the PCI card divider and the power supply box removed Intel Server System SR9000MKAU Product Guide 169 AF001438 A Control panel power connection on C Control panel data connector hard drive backplane on server board B Control panel data connector on D Control panel power cable on hard drive backplane server board 170 Intel Server System SR9000MK4U Product Guide Appendix C POST Codes Table 30 POST Codes Generated by the BMC and Logged at the Seven Segment LED Operation to Code Descriptions Classification Recover 0 0 reserved 0 1 SRAM Check Started Progress 0 2 SRAM Check Completed Progress 0 3 Active side BMC F W binary file Progress checking 0
238. re adecuadas compruebe que cuando sistema est funcionando las cubiertas de la carcasa est n instaladas Si utiliza el sistema sin las cubiertas podria da ar sus componentes Para instalar las cubiertas Compruebe primero que no ha dejado herramientas o piezas sueltas dentro del sistema e Compruebe que los cables tarjetas adicionales y otros componentes est n instalados correctamente Sujete las cubiertas a la carcasa siguiendo las instrucciones del producto Perif ricos o dispositivos l ser Precauci n Para evitar el riesgo de la exposici n a radiaciones o de da os personales No abra la caja de ning n perif rico o dispositivo laser e Los perif ricos o dispositivos l ser no pueden ser reparados por el usuario Haga que el fabricante los repare Intel Server System SR9000MKAU Product Guide 303 faj EPX JR 234092215 A AMAT Intel FRA TEA Intel IRS AN ALAE CEREAL E ARE DANSE Hir Rie RUN eke ME EAE Intel AS aa LEAR A HI PT TI AM A HE o RASCH FR HI T r KA RF EP BE BE ER Web Hii LEE 15 A SOME HR ZE AH HH IANA BRETT SEN AN E RESP AST PE IJ BN KE AURA PH RSS DURS DA HU E o ACA AI ASH ADE E GE RR m IJ WERTE HEHE JE RE FE m ARTE A I m ARE gt y m za ZEBEHSERHMN KERN INES IM PAA ERA PE m ZA ID FAT ZA E SAME BAIT PAR RES TJ BETE ET Xe Ai E ARE ARE Fr A Em AZ E s Le y yr
239. recovery is E necessary or not with FIT check 10 1E6 RC_CHKSUM FIT checksums 11 1E7 RC_BACKTOBS Recovery POST termination P Intel Server System SR9000MK4U Product Guide Table 31 POST Codes Generated by SAL and Logged at the Seven Segment LED Operation to No Code Name of Code Description Recover 12 1F6 RC_LOCKDOWN _BB 13 06 CSINITO Finalize memory layout MAR initialization 14 08 CSINIT1 15 17 SPMCFG 16 28 FMCFG 17 08 CSINIT1 18 3C CSINIT2 19 MEM_TEST 20 16 INIT_SAL_DATA_ SDA initialization AREA 21 14 SHADOW_SAL_ SAL shadowing B 22 F2 OEM_GET_ FRE FRE Q_BA Q BA SE SE acqui sition 23 13 SHADOW_PAL_ PAL shadowing B 24 12 SHADOW_IA32B IA32BIOS shadowing IOS 25 2D CREATE_PVAT Creates a memory address conversion table for virtual modes from SAL memory descriptor 26 18 CMOS_TASK Checks CMOS check sum and initializes the access routine 27 29 SAL_LATE_SEL PIT initialization Wakes up an AP F_TEST at a time Executes and guards AP self test This code itself directly calls and initializes the POST task for AP self test Reboots the memory or processor that has been in trouble by this step if any 28 D3 PHP_INIT IHPC initialization Intel Server System SR9000MK4U Product Guide 179 180 Table 31 POST Codes Generated by SAL and Logged at the Seven Segment LED Operation to
240. ress the lt d gt key to move the selection down in the boot order 5 Select Save to NVRAM 6 Select Exit to return to the Boot Manager Manage BootNext Setting Selects a boot option to use at the next boot operation To manage the boot at the next setting 1 Use the arrow keys to select Manage Boot Next Setting 2 Press the lt Enter gt key 3 Use the arrow keys to select the Option to boot next time 3 Press the lt b gt key to start this option at the next time Press the lt r gt key to reset 4 Select Save to NVRAM 5 Select Exit to return to the Boot Manager Intel Server System SR9000MKAU Product Guide 133 Table 19 Boot Maintenance Menu Options Option Description Set Auto Boot Timeout Configures the value in seconds for the system automatically boots without user intervention Setting 0 disables the timeout function To set auto boot timeout 1 Use the arrow keys to select Set Auto Boot Timeout 2 Press the lt Enter gt key The following three options are available Use the arrow keys to select Choose Value option Enter 0 to disable auto boot Use the arrow keys to select Delete Use the arrow keys to select Delete Press the lt Enter gt key Select 65535 OxFFFF for a time out value to disable timeout by pressing any key while booting EFI Select Active Console Output Device Selects the device to which the console output is sen
241. ription Memory Mirroring Disable Enables Disables Memory Mirroring Enable Failed Memory Enable Enable Deconfigures the failure detected memory and Deconfiguration boots Disable Cancels boot and turns off the power Disable NUMA Enable Enables Disables NUMA memory Configuration Disable Devices Screen Table 26 describes the menu items available on the Devices screen Default values appear in brackets Table 26 Devices Screen Primary Menu Item Sub Menu Item Options Description SATA Controller Not SATA Mode IDE Configures operation mode of ESB2 SATA supported in 4S 4U AHCI RAID controller Can be configured only when the model ESB2 SATA controller is configured to enable See xxxx for the details of SATA Controller IDE Native IDE Compatible Mode AHCI AHCI Mode RAID AHCI RAID Mode VGA Onboard VGA Enable Enables Disables on board VGA Disable 148 Intel Server System SR9000MKAU Product Guide Server Management Screen Table 27 describes the menu items available on the Server Management screen Default values appear in brackets Table 27 Server Management Screen Primary Menu Item Sub Menu Item Options Description Console Redirection COM1 Console Press lt Enter gt Pressing of the lt Enter gt key invokes Redirection the submenu to configure COM1 console redirection See Table 6 9 for submenu Management LAN DHCP Enable Ena
242. riterien entspricht e Sauber trocken und frei von Partikeln in der Luft au er dem normalen Raumstaub Gut bel ftet nicht in der N he von W rmequellen und keiner direkten Sonnenbestrahlung ausgesetzt e Nicht in der N he von Vibrations oder Ersch tterungsquellen e Abgeschirmt von starken elektromagnetischen Feldern die durch elektrische Ger te erzeugt werden In gewittergef hrdeten Gebieten sollten Sie das System an einen berspannungsschutz anschlie en und bei einem Gewitter die Telekommunikationskabel zum Modem abziehen Eine ordnungsgem geerdete Wandsteckdose mu vorhanden sein e Ausreichender Freiraum f r den Zugang zu den Netzkabeln da diese die Hauptvorrichtung zum Trennen des Produkts von der Stromversorgung sind Intel Server System SR9000MKAU Product Guide 287 Handhabung von Ger ten Beachten Sie zur Vermeidung von Verletzungen oder Besch digungen an den Ger ten die folgenden Hinweise e Halten Sie beim Transportieren und Anheben von Ger ten die rtlichen Gesundheits und Sicherheitsvorschriften ein Verwenden Sie mechanische oder andere geeignete Hilfsmittel zum Transportieren oder Anheben von Ger ten e Entfernen Sie alle Komponenten die sich leicht abnehmen lassen um das Gewicht zu reduzieren und die Handhabung zu erleichtern Warnungen zu Netzspannung und Elektrizitat Vorsicht Durch Bet tigen der mit dem Standby Symbol gekennzeichneten Netztaste wird das System NICHT
243. rnillos de las tapas Extraiga las tapas Para obtener un enfriamiento y un flujo de aire adecuados reinstale siempre las tapas del chasis antes de poner en marcha el sistema Si pone en funcionamiento el sistema sin las tapas bien colocadas puede da ar los componentes del sistema Para instalar las tapas 1 Aseg rese primero de no haber dejado herramientas o componentes sueltos dentro del sistema 2 Compruebe que los cables las placas adicionales y otros componentes se hayan instalado correctamente 3 Incorpore las tapas al chasis mediante los tornillos extra dos anteriormente tens ndolos firmemente 4 Inserte el bloqueo de seguridad en el sistema y bloqu elo para impedir que pueda accederse al mismo sin autorizaci n 5 Conecte todos los cables externos y los cables de alimentaci n CA al sistema Si el sistema ha estado en funcionamiento el microprocesador y el disipador de calor pueden estar a n calientes Tambi n conviene tener en cuenta que en el chasis o en el tablero puede haber piezas cortantes o punzantes Por ello se recomienda precauci n y el uso de guantes protectores 272 Intel Server System SR9000MK4U Product Guide Existe peligro de explosion si la pila no se cambia de forma adecuada Utilice solamente pilas iguales o del mismo tipo que las recomendadas por el fabricante del equipo Para deshacerse de las pilas usadas siga igualmente las instrucciones del fabricante
244. roduct Guide 4 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Reinstall the fan box For instructions see Installing the Fan Box on page 101 Installing the Fan Box These steps assume you have removed the air flow guide as described in Removing the Air Flow Guide on page 95 and your system is partially disassembled 1 Place the fan box in the chassis lining up the two guide pins at the side of the chassis with the notches at the sides of the fan box and lining up the two guide pins in the bottom of the chassis with the two holes in the bottom of the fan box as shown in the figure below AF001229 Figure 100 Installing the Fan Box Intel Server System SR9000MKAU Product Guide 101 2 Tighten the two screws at the bottom of the fan box as shown by the figure below AF001224 Figure 101 Tightening the Internal Fan Box Screws 3 Tighten the two external screws one at each side of the system as shown by the figure below AF001230 Figure 102 Tighten the External Fan Box Screws 102 Intel Server System SR9000MK4U Product Guide 4 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Ifyou are rea
245. roduct Guide Installing DIMMs To perform this procedure you will first need to remove The front bezel The memory box The steps below will direct you to the instructions for these procedures at the appropriate location in the step sequence Cautions Before performing the procedures in this chapter except for when hot swapping turn off the system and disconnect all power plugs Be aware when removing the memory box that removed parts are hot Wait approximately 10 minutes after removing the parts before handling them Wear cotton gloves when handling DIMMs Take precautions against static 1 Remove the memory box For instructions see Removing a Memory Box on page 45 2 Push out on the clips at each end of the DIMM socket s to open the DIMM sockets 3 Insert the DIMMs so that the tab in the center of DIMM socket fits the notch of DIMM Note When facing the front or rear of the memory box the four sockets at the left are positioned in the opposite direction from the four sockets at the right Be sure to reverse the DIMMs accordingly Make sure the notches at the center of the DIMMs line up correctly with the tabs in the center of the sockets 4 Push down firmly to seat the DIMM into the socket The clips on each end of the socket will close Caution lt gt Do not apply force to peripheral parts when inserting a DIMM lt DIMMs may be difficult to insert Do not rock the DIMM back and forth whe
246. rror error event logged to SEL 7 9 MMR1 Removed Wrong Operation Error errorevent logged to SEL 7 A MMR2 Removed Wrong Operation Error error event logged to SEL 7 B MMR3 Removed Wrong Operation Error errorevent logged to SEL 7 C reserved 7 D reserved 7 E reserved 7 F reserved Intel Server System SR9000MK4U Product Guide Table 30 POST Codes Generated by the BMC and Logged at the Seven Segment LED Operation to Code Descriptions Classification Rec ever 8 X reserved 9 0 Multiple Machine Check Interrupt Error error event logged to SEL 9 1 MB Config Access Error NDC30 Error error event SEL List logged to SEL 9 2 MB Config Access Error NDC31 Error error event logged to SEL 9 3 MB Config Access Error ESB2 Error error event logged to SEL 9 4 MB Config Access Error PXH Error error event logged to SEL 9 5 MB HSCP Link Error NDC30 Error error event Port1 logged to SEL 9 6 MB HSCP Link Error NDC31 Error error event Port1 logged to SEL 9 7 MB Bit Deskew Latency Error Error error event NDC30 Port0 logged to SEL 9 8 MB Bit Deskew Latency Error Error error event NDC30 Port1 logged to SEL 9 9 MB Bit Deskew Latency Error Error error event NDC30 Port2 logged to SEL 9 A MB Bit Deskew Latency Error Error error event NDC31 Port0 logged to SEL 9 B MB Bit Deskew Latency Error Error error event NDC31 Port1
247. s see Installing the Power Supply Box on page 80 All installed power supplies For instructions see Installing a Power Supply on page 68 The power supply filler panel if necessary For instructions see Removing a Power Supply on page 70 Follow step 4 only The front control panel and optical drive assembly For instructions see Installing the Front Control Panel and Optical Drive Assembly on page 75 All installed hard drive carriers For instructions see Installing a Hard Drive on page 38 Follow steps 7 through 9 only unless you also need to install hard drives into the carriers The top cover For instructions see Installing the Top Cover on page 37 The front bezel For instructions see Installing the Front Bezel on page 35 128 Intel Server System SR9000MKAU Product Guide Installing and Removing Chassis Handles Installing Chassis Handles Two handles can be installed on each side of the server chassis to aide in lifting and carrying the server system Use the following instructions to install each handle 1 Set the handle into place in the sheetmetal indentation designed for the handle See letter A in the figure below 2 Set the fixing plate into place over the handle See letter B in the figure Use two screws to attach the handle and fixing plate to the chassis See letter C in the figure 4 Repeat steps 1 3 for each
248. s a t install sur l arri re du syst me d verrouillez le et retirez le 2 Retirez toutes les vis des panneaux et mettez les dans un endroit s r 3 Retirez les panneaux Afin de permettre le refroidissement et l a ration du syst me r installez toujours les panneaux du bo tier avant de mettre le syst me sous tension Le fonctionnement du syst me en l absence des panneaux risque d endommager ses pi ces Pour installer les panneaux proc dez comme suit 1 Assurez vous de ne pas avoir oubli d outils ou de pi ces d mont es dans le syst me 2 Assurez vous que les c bles les cartes d extension et les autres composants sont bien install s 3 Revissez solidement les panneaux du bo tier avec les vis retir es plus t t 4 Remettez le cadenas en place et verrouillez le afin de pr venir tout acc s non autoris l int rieur du syst me 5 Rebranchez tous les cordons d alimentation c a et c bles externes au syst me Le microprocesseur et le dissipateur de chaleur peuvent tre chauds si le syst me a t sous tension Faites galement attention aux broches aigu s des cartes et aux bords tranchants du capot Nous vous recommandons l usage de gants de protection 270 Danger d explosion si la batterie n est pas remont e correctement Remplacer uniquement avec une batterie du m me type ou d un type quivalent recommand par le fabricant Disposez des piles us es selon les
249. s de conexi n en funcionamiento Algunas fuentes de alimentaci n de electricidad de los servidores de Intel utilizan el polo neutral del fuselaje Para evitar riesgos de choques electricos use precauci nes al trabajar con las fuentes de alimentaci n que utilizan el polo neutral de fuselaje No intente modificar ni utilizar un cable de alimentaci n de CA si no es del tipo exacto requerido Se necesita un cable de CA para cada fuente de alimentaci n del sistema La fuente de alimentaci n de este producto no contiene piezas que puedan ser reparadas por el usuario No abra la fuente de alimentaci n Dentro de la fuente de alimentaci n puede haber niveles de tensi n corriente y energ a peligrosos Devu lvala al fabricante para repararla Al reemplazar una fuente de alimentaci n de conexi n en funcionamiento desenchufe el cable de alimentaci n de la fuente de alimentaci n que va a reemplazar antes de extraerla del servidor Para evitar el riesgo de descargas el ctricas antes de abrir el servidor ap guelo desconecte el cable de alimentaci n los sistemas de telecomunicaciones las redes y los m dems conectados al mismo Advertencias sobre el cable de alimentaci n Precauci n 300 Si no se ha proporcionado con el producto ning n cable de alimentaci n de CA adquiera alguno cuyo uso est aprobado en su pa s Para evitar descargas el ctricas o fuego revise los cables de alimentaci n que usar con el producto ta
250. s digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Canadian Department of Communications Europe CE Declaration of Conformity This product has been tested in accordance too and complies with the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC The product has been marked with the CE Mark to illustrate its compliance VCCI Japan 316 CORE HIRE ER AS HERA N ALARMS VCCI DEM KEISYISRAHREHEETT O HE RRRN CIR 3 LBR HEEEL ILHE 2 30k EME II R20 UJ AA XER HN DLIBRAUNSCEMBNET English translation of the notice above This is a Class A product based on the standard of the Voluntary Control Council for Interference VCCI from Information Technology Equipment If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Intel Server System SR9000MK4U Product Guide BSMI Taiwan The BSMI Certification Marking and EMC warning is located on the outside rear area of the product EME Le ee ad 7 TEDSERAATE gt CEBRA HAAS RARE insa RRL Korea 1 zle Samaa MIC 3 ISHS Ao us ii H man 5 MEANS English translation of the notice above 1 Type of Equipment Model Name On License and Product 2 Cer
251. se this Document or Software DIMMs that have been Tested Memory List tested with this product To make sure your system Power Budget Tool falls within the allowed power budget For software to manage TBD your Intel server For drivers Driver for an extensive list of available drivers Operating System Driver for operating system drivers For firmware and BIOS Firmware Updates updates or for BIOS recovery For diagnostics test Diagnostics software See also the ntel Server Deployment Toolkit 2 0 CD that came with your server system Intel Server System SR9000MK4U Product Guide ix Powering the System On and Off Powering On the System Power 1 Connect the power cables to AC input power connectors in the back of the system and to the outlet If 100 110 VAC is used both power supplies must be connected 2 If peripheral devices are attached that need to be turned on first power on these peripherals See your peripheral guides for information 3 Press the power button on the front panel The green power LED will light 4 Watch the fault LED on the front panel for any signs of trouble See the troubleshooting information at the end of this manual for help if necessary Powering Off the System Power 1 If peripheral devices are attached that need to be turned off first power off these peripherals See your peripheral guides for information 2 Press the power button on the front panel
252. see Removing the Fan Box on page 98 Remove these components in order before beginning the steps below In addition if you are replacing your mounting plate and intend to reinstall your existing processors onto the new mounting plate you will need to remove the processor assembly For instructions see Removing a Processor on page 111 Intel Server System SR9000MKAU Product Guide 125 The steps do not guide you through reinstalling the components you are removing or disconnecting in this step sequence These steps assume you are removing the mounting plate to replace it After completing these steps continue with Installing the Mounting Plate on page 127 to replace your mounting plate 1 Grasp the front handle of mounting plate assembly and lift the mounting plate slightly See letter A in the figure below 2 While continuing to hold the front of the mounting plate grasp the handle at the rear of the mounting plate See letter B in the figure 3 Lift the mounting plate from the system AF001242 Figure 128 Lifting the Mounting Plate from the System 4 Install a replacement mounting plate For instructions see Installing the Mounting Plate on page 127 126 Intel Server System SR9000MK4U Product Guide Installing the Mounting Plate These instructions assume your server system is disassembled and you are replacing a mounting plate 1 Hold the mounting plate by the front and back
253. see http support intel com support motherboards server SR9000MK4U compat htm Additional Information and Software viii If you need more information about this product or information about the accessories that can be used with this server board use the following resources These files are available at http support intel com support motherboards server SR9000MK4U Unless otherwise indicated in the table below once on this Web page type the document or software name in the search field at the left side of the screen and select the option to search This Product Table 1 Additional Information and Software For this Information r Use this Document or Software software For in depth technical Inte Server System SR9000MKAU Technical Product information about this Specification product including BIOS settings and chipset information lf you just received this Intel Server System SR9000MK4U Quick Start User s Guide in the product and need to product box install it Accessories or other Intel Spares and Configuration Guide server products Hardware peripheral Tested Hardware Operating Systems List boards adapter cards and operating systems that have been tested with this product Processors that have Supported Processors been tested with this product Intel Server System SR9000MK4U Product Guide Table 1 Additional Information and Software For this information or Soliwar U
254. selected depending on the number of memory boxes that are connected to one NDC chip and whether the BIOS is configured for mirror mode See the following table for information Table 14 Memory Operational Modes Memory Operational Mode Description Number of MMR Connected to One NDC BIOS Set Up of Mirror Mode Redundancy and Hot swap Support Single One MMR is connected to Disabled or No an NDC No redundancy Enabled Throughput of data transfer is half that of operating mode Double Double Two MMRs are connected 2 Disabled No to an NDC No redundancy Throughput of data transfer is double that of operating mode Single Mirror Two MMRs are connected 2 Enabled Yes to an NDC and the same data is stored in these two MMR Two MMRs are running like a mirror of each other and provide redundancy Throughput of data transfer is half that of operating mode Double Figure 17 indicates the whole set of applicable memory configurations and the upgrade paths Configuration 1 A has only one MMR with four DIMMs installed The four black boxes indicate the four installed DIMMs With this configuration single mode is applied Configuration 1 A can be connected to three paths for upgrades to 2 A 3 A and 1 B The path to 1 B is the least expensive For paths to 2 A and 3 A the expansion of capacity and improvement of memory access performance are provided The
255. ser ni modifier le c ble d alimentation CA fourni s il ne correspond pas exactement au type requis Le nombre de c bles d alimentation CA fournis correspond au nombre de blocs d alimentation du produit Notez que le commutateur CC de mise sous tension hors tension du panneau avant n teint pas l alimentation CA du syst me Pour mettre le syst me hors tension vous devez d brancher chaque c ble d alimentation de sa prise Intel Server System SR9000MKAU Product Guide 269 CONSIGNES DE S CURIT Lorsque vous ouvrez le bo tier pour acc der l int rieur du syst me suivez les consignes suivantes 1 Mettez hors tension tous les p riph riques connect s au syst me 2 Mettez le syst me hors tension en mettant l interrupteur g n ral en position OFF bouton poussoir 3 D branchez tous les cordons d alimentation c a du syst me et des prises murales 4 Identifiez et d branchez tous les c bles reli s aux connecteurs d E S ou aux acc s derri re le syst me 5 Pour pr venir les d charges lectrostatiques lorsque vous touchez aux composants portez une bande antistatique pour poignet et reliez la la masse du syst me toute surface m tallique non peinte du bo tier 6 Ne faites pas fonctionner le syst me tandis que le bo tier est ouvert Une fois TOUTES les tapes pr c dentes accomplies vous pouvez retirer les panneaux du syst me Proc dez comme suit 1 Si un cadena
256. ssage Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0214 MMR3 Deassert Upper non 20 00 02 81 5B XX XX Informational message M1 8V B4 recoverable MMR3 Main 1 8V Upper Non going high recoverable Deassert No action necessary 0215 MMR3 Assert Lower Critical 20 00 02 01 52 XX XX Warning message MMR3 M1 5V B5 going low Main 1 5V Lower Critical Replace MMR3 Replace MB 0216 MMR3 Assert Lower non 20 00 02 01 54 XX XX Error message MMR3 Main M1 5V B5 recoverable 1 5V Lower Non recoverable Deere Replace MMR3 Replace MB 0217 MMR3 Assert Upper Critical 20 00 02 01 59 XX XX Warning message MMR3 M1 5V B5 going high Main 1 5V Upper Critical Replace MMR3 Replace MB 0218 MMR3 Assert Upper non 20 00 02 01 5B XX XX Error message MMR3 Main M1 5V B5 recoverable 1 5V Upper Non recoverable going high Replace MMR3 Replace MB 0219 MMR3 Deassert Lower Critical 20 00 02 81 52 XX XX Informational message M1 5V B5 going low MMR3 Main 1 5V Lower Critical Deassert No action necessary 0220 MMR3 Deassert Lower non 20 00 02 81 54 XX XX Informational message M1 5V B5 recoverable MMR3 Main 1 5V Lower Non going low recoverable Deassert No action necessary Intel Server System SR9000MK4U Product Guide Table 32 BMC Sensor Table sons d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Tr
257. stem SR9000MKAU Product Guide 283 Rack Mount Warnings The equipment rack must be anchored to an unmovable support to prevent it from tipping when a server or piece of equipment is extended from it The equipment rack must be installed according to the rack manufacturer s instructions Install equipment in the rack from the bottom up with the heaviest equipment at the bottom of the rack Extend only one piece of equipment from the rack at a time You are responsible for installing a main power disconnect for the entire rack unit This main disconnect must be readily accessible and it must be labeled as controlling power to the entire unit not just to the server s To avoid risk of potential electric shock a proper safety ground must be implemented for the rack and each piece of equipment installed in it Electrostatic Discharge ESD Caution ESD can damage disk drives boards and other parts We recommend that you perform all procedures at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts Always handle boards carefully They can be extremely sensitive to ESD Hold boards only by their edges After removing a board from its protective wrapper or from the server place the board component side up on a grounded static free surface Use a conductive foam pad if available but not t
258. system No Aborts the action 146 Intel Server System SR9000MK4U Product Guide Table 23 Primary Setup Screens Screen Description Discard changes and Exit Does not store the changed values in CMOS and exits setup Clicking on the menu item causes the system to prompt the user for a Yes or No response Yes Saves the changes and exits the utility No Aborts the action Restore Defaults Restores the setting values to default Clicking on the menu item causes the system to prompt the user for a Yes or No response Yes Loads the system setup defaults No Aborts the action Exit Exits setup If there are any changes the user is prompted for a Yes or No response Yes Saves the changes and reboots the system No Aborts the action Processor Table 24 describes the menu items available on the Processor screen Default values appear in brackets Table 24 Processor Screen Menu Item Options Description Hyper Threading Disable Enables Disables Multi Threading Enable Failed Processor Enable Enable Deconfigures the failure detected processor Deconfiguration k and boots Disable Cancels boot and turns off the Disable power Intel Server System SR9000MK4U Product Guide 147 Memory Screen Table 25 describes the menu items available on the Memory screen Default values appear in brackets Table 25 Memory Screen Menu Item Options Desc
259. systeme Netzwerke und Modems 288 Intel Server System SR9000MKAU Product Guide Hinweis f r Netzkabel Wenn kein Netzkabel mit dem Produkt geliefert wurde kaufen Sie ein Kabel das f r die Vorsicht Priifen Sie zur Vermeidung von Stromschlag oder Feuergefahr die mit dem Produkt zu verwendenden Netzkabel wie folgt Nehmen Sie keine Anderungen an einem Netzkabel vor und benutzen sie es nicht wenn es nicht genau in die geerdeten Netzsteckdosen pa t Netzkabel miissen die folgenden Anforderungen erfiillen Die Nennbelastbarkeit des Netzkabels mu mindestens so hoch sein wie die am Produkt angegebenen Nennstromaufnahme Das Netzkabel muf einen zur Netzsteckdose passenden Schutzkontakt besitzen Die Netzkabel sind die Hauptvorrichtung zum Trennen des Ger ts vom Stromnetz Die Steckdose mu in der N he der Anlage angebracht und gut erreichbar sein e Netzkabel m ssen an eine ordnungsgem geerdete Steckdose angeschlossen sein Warnhinweise f r den Systemzugang Vorsicht Um Verletzungen und Besch digungen zu vermeiden sollten Sie vor Arbeiten im Produktinneren folgende Sicherheitsanweisungen beachten Schalten Sie alle am Produkt angeschlossenen Peripherieger te aus Schalten Sie das System mit dem Netzschalter aus Trennen Sie das Ger t von der Stromquelle indem Sie alle Netzkabel vom System bzw aus der Steckdose ziehen Ziehen Sie alle Kabel und alle an das System angeschlossenen Telekommunikationsleitungen
260. t Select Active Console Input Device Selects the device from which the console receives input Select Active Standard Error Device Selects the standard error device System Setup Starts system setup utility For information see section 6 5 Using System Setup Exit Returns control to the main menu of EFI Boot Manager Selecting this option displays the active boot devices The Extensible Firmware Interface EFI Shell 134 The EFI Shell is an EFI application that enables other EFI applications to start EFI device drivers to load and operating systems to boot The combination of the EFI firmware and the EFI shell provides the system environment that can be changed easily to adapt to various hardware configurations The EFI shell also provides a series of basic commands to manage files EFI NVRAM shell and boot variables The details of EFI shell utility is provided by typing help and press the lt Enter gt key during EFI shell operation In addition to basic shell commands in EFI shell the user can create original commands and EFI applications in EFI environment Intel Server System SR9000MK4U Product Guide EFI shell commands are listed below Table 20 EFI Shell Commands Command Description alias di vi b AliasName value Displays creates or deletes alias on EFI shell attrib ashr b file directory Displays or modifies attribute for fi
261. t red Check that the hard drive is installed properly Check that the hard drive is configured Check that the SAS SATA cable etc between hard drive backplane and main board in the system are properly connected DVD Drive DVD drive does not work Check that the IDE cable etc between the DVD drive and main board in the system are properly connected Replace the DVD ROM drive Network Network is not available for communication Check that the network cable is properly connected Check that the device of the network destination is turned on USB Device A connected device is not recognized The front ports are USB 1 1 The rear ports are USB 2 0 Check that the USB device and cable are properly connected Check that the USB cable etc between front panel and main board are properly connected 1 0 Card I O card is not properly recognized Attention LED yellow blinks Check that the I O card is installed into the slot properly Check that the variety of I O card corresponds to the installed slot Intel Server System SR9000MK4U Product Guide 155 Table 29 Troubleshooting Guide Location Symptom Solution 1 0 Device I O device is not recognized Check that the cable between I O card and I O device is properly connected Check that the I O device is turned on Collecting System State Information If the information in the table above did
262. t Configuration 20 00 07 6F A5 OC 23 4F Error message CPU2 Error Configuration Error Different Type Replace CPU2 with same type as CPUO 1 0253 CPU2 60 Assert Configuration 20 00 07 6F A5 OC 24 7E Error message CPU2 A Error Configuration Error Installation Rule CPU2 socket is empty Install supported processor in CPU2 socket 0254 CPU2 Init Assert Transition to non 20 00 07 07 A3 03 60 50 Error message CPU2 12C Error 61 recoverable from Access Error PIROM S seh Replace CPU2 Replace MB 0255 CPU2 Init Assert Transition to non 20 00 07 07 A3 03 61 51 Error message CPU2 12C Error 61 recoverable from Access Error Temperature less serve Monitor Replace CPU2 Replace MB Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table Sensor Name and Number Event Generator ID Sensor Type Event Trigger Event Data1 Event Data2 Event Data3 Seg Code Message Type Description Recovery Information 0256 CPU3 70 Assert Thermal Trip 20 00 07 6F 01 FF FF 52 Error message CPU3 Thermal Trip If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation Replace CPU3 0257 CPU3 70 Assert Processor Disabled 20 00 07 6F 08 FF FF Error message CPU3 Disabled Replace CPU3 0258 CPU3 70 Assert Configuration
263. t Memory Device 01 00 0C 6F B4 XX MMR DIMM disabled Error message 02 Disabled ID unless XF e DIMM degradation Wn MMR will be performed 0 3 in the unit of four bit 3 0 DIMM The system will ID log four messages 0 JDOA0 in the SEL 1 JDOA1 Replace MMRx 2 JD0B0 DIMMx 3 JDOB1 4 JD2A0 5 JD2A1 6 JD2B0 7 JD2B1 Intel Server System SR9000MKAU Product Guide 244 Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event aA au oe eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1014 Memory Assert Correctable ECC 01 00 0C 6F B5 XX MMR Memory Warning message 02 limit reached ID correctable ECC DIMM degradation error limit will be performed reached in the unit of four WE The system will Pira MMR log four messages 0 3 in the SEL bit 3 0 DIMM ID Replace MMRx gospon PM 1 JDOA1 2 JDOBO 3 JDOB1 4 JD2A0 5 JD2A1 6 JD2B0 7 JD2B1 1015 Memory Assert Presence 01 00 OC 6F B6 XO XF MMR added Informational AO 02 Detected where Event u message No Data3 is X bit 7 4 MMR action necessary MMR ID ID 0 3 1015 Memory Assert Presence 01 00 OC 6F B6 X1 XF MMR added Informational A1 02 Detected where Event a message No Data3 is X bit 7 4 MMR action necessary MMR ID ID 0 3 1015 Memory Assert Presence 01 00 0C 6F B6 X2 X
264. t Non recoverable 01 00 19 07 A3 00 41 Memory controller Error message illegal data Two MMRs or detected four of MC chipset are candidates of failure unit but no detection ability to indicate which MMR is failed Replace MMRO Replace MMR1 Replace MB 259 Intel Server System SR9000MKAU Product Guide Table 33 IPMI SEL Sensor Event Data Message Type Name and Event oe er eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1065 Chipset 01 Assert Non recoverable 01 00 19 07 A3 10 41 Memory controller Error message AO illegal data Two MMRs or detected four of MC chipset are candidates of failure unit but no detection ability to indicate which MMR is failed Replace MMR2 Replace MMRS Replace MB 1066 Chipset 01 Assert Non recoverable 01 00 19 07 A3 XX XF Fatal error Error message AO Unknown Unable to identify the cause Replace MB 1067 Chipset 01 Assert Informational 01 00 19 07 A8 XO X6 Chipset Informational correctable error message No action necessary Other than Event Data3 46 1068 Chipset 01 Assert Informational 01 00 19 07 A8 XO 65 LCM counter sync Informational error message No action necessary 1069 Chipset 01 Assert Informational 01 00 19 07 A8 XO 7F L3 Cache Tag Informational SRAM message No correctable error action necessary
265. t need to remove the front bezel The steps below will direct you to the instructions on removing the front bezel at the appropriate location in the step sequence Caution Before performing the procedures in this chapter except for when hot swapping turn off the system and disconnect all power plugs 1 Remove the front bezel For instructions see Removing the Front Bezel on page 34 2 Ifa filler panel is installed pull up on the memory box filler panel release lever to unlock it See letter A in the figure below AF001116 Figure 31 Removing the Memory Box Filler Panel 3 While holding the release lever up pull the memory box filler panel from the system Save the filler panel for future use 4 If necessary install DIMMs into the memory box For instructions see Installing DIMMs on page 49 5 Pull out on the metal front edge of the memory box Intel Server System SR9000MKA4U Product Guide 43 6 Carefully slide the memory box into the bay When the memory box is correctly inserted the notches at the sides of the metal cover align with the edge of the bay See the figure below AF001118 Figure 32 Installing the Memory Box 7 Close the metal cover See letter A in the following figure If the metal cover does not close easily the memory box is not positioned correctly in the bay Slide the memory box out slightly and try again to close the cover 8 Lift the memory box eject lever in
266. t sind e Befestigen Sie die Abdeckungen am Geh use des Produkts wie in dessen Anleitung beschrieben Laser Peripherieger te oder Komponenten Vorsicht Beachten Sie zur Vermeidung von Strahlung und Verletzungen die folgenden Hinweise ffnen Sie keinesfalls das Geh use von Laser Peripherieger ten oder Laser Komponenten e Laser Peripheriegerdte oder Komponenten besitzen keine f r den Benutzer wartungsbed rftigen Teile Schicken Sie das Ger t f r Wartungsarbeiten an den Hersteller zur ck Intel Server System SR9000MKAU Product Guide 291 Fran ais Consignes de s curit sur le serveur Ce document s applique aux cartes serveur Intel au ch ssis de serveur Intel sur pieds et sur rack et aux p riph riques install s Pour r duire les risques de dommages corporels d lectrocution d incendie et de dommages mat riels lisez ce document et respectez tous les avertissements et pr cautions mentionn s dans ce guide avant d installer ou de mettre jour votre produit serveur Intel En cas de conflit entre les informations fournies dans ce document et celles livr es avec le produit ou publi es sur le site Web pour un produit particulier la documentation du produit prime Votre serveur doit tre int gr et entretenu uniquement par des techniciens qualifi s Vous devez suivre les informations de ce guide et les instructions d assemblage des manuels de serveur pour v rifier et maintenir
267. ta3 y 0001 MB Tempo Assert Upper Critical 20 00 01 01 59 XX XX Warning message MB 30 going high TemperatureO Upper Critical If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation 0002 MB Tempo Assert Upper Non 20 00 01 01 5B XX XX Error message MB 30 recoverable TemperatureO Upper Non going high recoverable If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation Replace MB 0003 MB TempO Deassert Upper Critical 20 00 01 81 59 XX XX Informational message MB 30 going high TemperatureO Upper Critical Deassert No action necessary 0004 MB Temp0 Deassert Upper Non 20 00 01 81 5B XX XX Informational message MB recoverable TemperatureO Upper Non going high recoverable Deassert No action necessary 0005 MBTemp1 Assert Upper Critical 20 00 01 01 59 XX XX Warning message MB 31 going high Temperature1 Upper Critical If FANO 5 Tach Lower Critical SEL is generated give priority to it Check chassis ventilation 183 Intel Server System SR9000MKAU Product Guide Table 32 BMC Sensor Table Sensor Generator Sensor Event Eveni palat Seg Message Type Description Name and Event ID Type Trigger Event Data2 Code Recovery Information Number yp gg Event Data3 y 0006 MB Temp1 Assert Upper Non 20 00 01 01 5B XX XX Error message MB 31 recoverable
268. tain operating system log information For instructions see How to Collect System and Error Logs on page 160 6 Shut down the system If you reproduced the problem read the POST code For instructions see How to Read the POST Codes on page 159 If the system seems to have moved to the system hang status during the procedure see System Hang Status on page 159 Initialization State 1 Read the POST code For instructions see How to Read the POST Codes on page 159 2 Wait for the EFI shell begin working Use the selview utility to obtain the system event log information For instructions see How to Use Selview to Read the System Event Log on page 160 4 Attempt to boot the operating system Obtain operating system log information For instructions see How to Collect System and Error Logs on page 160 6 Shut down the system If you reproduced the problem read the POST code For instructions see How to Read the POST Codes on page 159 If the system seems to have moved to the system hang status during the procedure see System Hang Status on page 159 Intel Server System SR9000MKAU Product Guide 157 EFI Shell Working State 1 5 Read the POST code For instructions see How to Read the POST Codes on page 159 Use the selview utility to obtain the system event log information For instructions see How to Use Selview to Read the System Event Log on
269. te below Note When one or two 75 watt PCI Express graphics cards are installed the system will supply power for that slot during the power on sequence or hot add process Then on finding the violation of the configuration restriction the system halts the power supply to the slot In the case of a hot add since the operating system cannot identify the hot added card as 75 watt the 75 watt card cannot be hot added in restricted cases 22 Intel Server System SR9000MKAU Product Guide Processor Configurations Figure 14 shows the top view of main board indicating the processor locations Table 11 shows the allowed processor configurations Choose your configuration from Table 11 and install each processor in the locations indicated by Figure 14 AF001100 Processor 1 C Processor 3 Processor 2 D Processor 4 Figure 14 Processor Locations Table 11 Supported Processor Configuration Configuration Processor Processor Processor Processor Number Socket 0 Socket 1 Socket 2 Socket 3 1 Installed Not Installed Not Installed Not Installed 2 Installed Installed Not Installed Not Installed 3 Installed Not Installed Installed Not Installed 4 Installed Installed Installed Not Installed 5 Installed Installed Installed Installed Intel Server System SR9000MK4U Product Guide 23 Memory Box Card 24 Mirror LED fH P3 Power LED Q P4
270. that enables the user to set boot options and other boot environment variables Table 19 on page 132 describes each menu item in the Boot Maintenance Menu 131 Table 19 Boot Maintenance Menu Options Option Description Boot from a File Automatically adds EFI applications or allows the user to boot from a specific file When the user selects this option the system searches for the EFI directory in all EFI System Partitions in the system For each EFI directory the system searches the subdirectories Within each subdirectory the system searches for the first file that is an executable EFI Application Each file that meets this criterion is added as a boot option automatically Legacy boot options such as A and C are added if these devices exist Using this option enables the user to start a specific application without adding it as a boot option In this case the EFI Boot Manager searches the EFI application in the root directories of all of the EFI System Partitions that exist in the system To boot from a file 1 Use the arrow keys to select Boot from a File Option 2 Press the lt Enter gt key 3 Use the arrow keys to select the EFI file to boot with 4 Press the lt Enter gt key Add a Boot Option Adds a boot option to the EFI Boot Manager The user specifies the option by providing the EFI application name The user can also provide along with the name either ASCII or UNICODE arguments that are re
271. tical SEL is generated give priority to it Check chassis ventilation Replace CPUO 0236 CPUO 40 Assert Processor Disabled 20 00 07 6F 08 FF FF Error message CPUO Disabled Replace CPUO 0237 CPUO 40 Assert Configuration Error 20 00 07 6F A5 OC 00 41 Error message CPUO Configuration Error Absent All CPU slots are empty Replace CPUO 0238 CPUO 40 Assert Configuration Error 20 00 07 6F A5 OC 02 42 Error message CPUO Configuration Error Disabled All CPUs are disabled Replace CPUO 0239 CPUO 40 Assert Configuration Error 20 00 07 6F A5 OC 03 43 Error message CPUO Configuration Error Illegal Type CPUO is WB unsupported type Replace CPUO with WB supported type 0239 CPUO 40 Assert Configuration Error 20 00 07 6F A5 OC 03 7C Error message CPUO Configuration Error Installation Rule CPUO slot is empty Install supported processor Intel Server System SR9000MKAU Product Guide 218 Table 32 BMC Sensor Table 4 ne d Event Generator Sensor Event Fa cp ji Seg Message Type Description Number ID Type Trigger Event Data3 Code Recovery Information 0240 CPUO Init Assert Transition to non 20 00 07 07 A3 03 40 44 Error message CPUO I2C Error 41 recoverable from Access Error
272. tification No On RRL certificate Obtain certificate from local Intel representative w Name of Certification Recipient Intel Corporation 4 Date of Manufacturer Refer to date code on product 5 Manufacturer Nation Intel Corporation Refer to country of origin marked on product CNCA CCC China The CCC Certification Marking and EMC warning is located on the outside rear area of the product FH HAS ih AAA YAZ m REA TU FP HIBE RR IP TPR EAT WER jU Intel Server System SR9000MK4U Product Guide 317 Regulated Specified Components To maintain the UL listing and compliance to other regulatory certifications and or declarations the following regulated components must be used and conditions adhered to Interchanging or use of other component will void the UL listing and other product certifications and approvals Updated product information for configurations can be found on the Intel Server Builder Web site at the following URL http channel intel com go serverbuilder If you do not have access to Intel s Web address please contact your local Intel representative Server Chassis base chassis is provided with power supply and fans UL listed Server board you must use an Intel server board UL recognized Add in boards must have a printed wiring board flammability rating of minimum UL94V 1 Add in boards containing external power connectors and or lithium batteries must be UL recognized or UL listed Any
273. tion and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Install the front bezel For instructions see Installing the Front Bezel on page 35 Intel Server System SR9000MKAU Product Guide 75 Installing and Removing the Power Supply Box Before beginning these steps power down your server system and unplug all AC power cords You will need to remove the power supply box to perform the following operations To install or remove the power supply support To install or remove the fan box To install or remove the PCI card divider To install or remove the air flow guide To install or remove the hard drive backplane To install or remove the mounting plate To install or remove a processor Removing the Power Supply Box To perform this procedure you first need to remove The top cover For instructions see Removing the Top Cover on page 36 All installed power supplies For instructions see Removing a Power Supply on page 70 The power supply filler panel if one is installed For instructions see Installing a Power Supply on page 68 Follow step 2 only Remove these components in order before beginning the steps below The steps below do not guide you through reinstalling the components you are removing or disconnecting in this step sequence These steps assume you are removing the power supply box to either replace
274. tional message Down 02 Power Up SO GO working No action necessary 0371 Power Up Assert S5 G2 soft off 20 00 22 6F 05 FF FF Informational message Down 02 Power Down S5 G2 soft off No action necessary 0372 Watchdog Assert Timer Expired 20 00 23 6F XX XX XX Informational message Timer OD Watchdog Timer Expired No action necessary 0373 BAT 33 Assert Battery Failed 20 00 29 6F 01 FF FF Warning message Battery Failed Replace the battery 0374 BAT 33 Deassert Battery Failed 20 00 29 EF 01 FF FF Informational message Battery Failed Deassert No action necessary Intel Server System SR9000MKAU Product Guide 238 Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event eer Laa Event Data2 Description Recovery Number yp gg Event Data3 Information 1001 Processor Assert to Non Critical 01 00 07 07 A1 CPU Processor Warning message 03 from OK Socket ID XX correctable error This SEL will be limit reached logged when the CPU Socket ID error checker lights at the x0 CPUO location other than e x1 CPU1 the external bus x2 CPU2 Replace CPUx x3 CPU3 1002 Processor Assert Critical 01 00 07 07 A2 CPU Processor Error message 03 Socket ID XX recoverable error This SEL will be CPU Socket ID logged when the error checker x0 CPUO lights at the e x1 CPU1 location other than e x2 CPU2 external bus
275. to the locked position Make sure the lever is fully closed See letter B in the following figure AF001119 Figure 33 Memory Box Installed and Locked into Place 9 Determine your next course of action and refer to the appropriate steps If you are following these steps to complete another procedure return to those steps Ifyou have finished with all steps and procedures install the front bezel For instructions see Installing the Front Bezel on page 35 44 Intel Server System SR9000MKAU Product Guide Removing a Memory Box To perform this procedure you will first need to remove the front bezel The steps below will direct you to the instructions on removing the front bezel at the appropriate location in the step sequence Caution Before performing the procedures in this chapter except for when hot swapping turn off the system and disconnect all power plugs 1 Remove the front bezel For instructions see Removing the Front Bezel on page 34 2 Push down on the memory box release lever to unlock the memory box See letter A in the figure below Fully open the metal cover on the memory box See letter B in the figure 4 Carefully pull the memory box from the system and place it on a clean static free il surface 4 AF001120 Figure 34 Removing the Memory Box 5 Determine your next course of action and refer to the appropriate steps Ifyou are follo
276. ty 2 The adapter list is displayed Select the adapter that is connected to the hard drive you need to format Press the lt Enter gt key LSI Logic MPT Setup Utility 2 00 06 00 Adapter List Adapter PCI PCI PCI FW Revision Status Bus Dev Fnc SAS1068 09 01 00 0 07 07 00 IT Enabled Esc Exit Menu F1 Shift 1 Help Enter Adapter Properties 3 When adapter properties are shown select SAS Topology and press the lt Enter gt key LSI Logic MPT Setup Utility 2 00 06 00 Adapter Properties SAS1068 Adapter SAS1068 PCI Address Bus Dev Func 09 01 00 MPT Firmware Revision 0 07 07 00 IT SAS Address 500605B0 00016CA0 Status Enabled Boot Support Enabled BIOS amp OS SAS Topology Advanced Adapter Properties Esc Exit Menu F1 Shift 1 Help Enter Select Item Change Item Intel Server System SR9000MKAU Product Guide 137 138 4 The SAS Topology is displayed Select Direct Attach Devices and press the lt Enter gt key LSI Logic MPT Setup Utility 2 00 06 00 SAS Topology SAS1068 Device Identifier Device SAS1068 09 01 00 Info Controller Direct Attach Devices Expander Esc Exit F1 Help M More Keys D Device Properties 5 Select the hard drive and press the lt D gt key LSI Logic MPT Setup Utility 2 00 06 00 SAS Topology SAS1068 Device Identifier SAS1068 09 01 00 Controller Direct Attach Devices Phy 0 FUJITSU MAX
277. u de modifier les cordons d alimentation en CA s ils ne correspondent pas exactement au type requis pour les prises lectriques reli es la terre e Les cordons d alimentation doivent r pondre aux crit res suivants Le cordon d alimentation doit supporter une intensit sup rieure celle indiqu e sur le produit Le cordon d alimentation doit poss der une broche ou un contact de mise la terre appropri la prise lectrique Les cordons d alimentation lectrique repr sentent le principal dispositif de d connexion raccord l alimentation secteur Les prises de courant doivent se trouver proximit de l quipement et tre facilement accessibles pour une d connexion e Les cordons d alimentation doivent tre branch s sur des prises lectriques correctement reli es la terre 294 Intel Server System SR9000MKAU Product Guide Avertissements sur l acc s au syst me Attention Pour viter de vous blesser ou d endommager votre quipement les consignes de s curit suivantes s appliquent chaque fois que vous acc dez l int rieur du produit Mettez hors tension tous les p riph riques connect s ce produit teignez le syst me en appuyant sur le bouton d alimentation D connectez l alimentation secteur en d branchant tous les cordons d alimentation secteur du syst me ou de la prise murale D connectez l ensemble des c bles et lignes de t l communication qui sont connect
278. uches the bay push the lever closed while pushing the carrier into the system AF001112 Figure 27 Installing a Hard Drive Intel Server System SR9000MK4U Product Guide 39 Removing a Hard Drive Cautions 40 Before performing the procedures in this chapter except for when hot swapping turn off the system and disconnect all power plugs If you attempt to replace a faulty hard drive using inappropriate procedures may result in data corruption Before replacing any hard drives back up all data Replacing a hard drive that has not failed may corrupt data on the drive Remove only the failed drive Do not subject the hard drive to vibrations or impacts Drive failure may result from vibrations or impact Push down on the button at the top of the drive carrier lever See letter A in the figure below Pull forward on the lever to open it See letter B Continue pulling on the lever to slide the carrier from the system AF001108 Figure 28 Pulling Down on the Hard Drive Carrier Lever Intel Server System SR9000MKAU Product Guide 4 Remove the four screws at the sides of the hard drive carrier Two screws are at each side of the carrier See letter A in the figure below Note Do not remove the metal EMI shield from the carrier 5 Lift the drive from the carrier AF001111 Figure 29 Unmounting a Hard Drive 6 Determine your next course of action and refer to the appropriate ste
279. un composant non connectable chaud Les alimentations de certains serveurs Intel sont munies de doubles fusibles p le neutre veuillez observer les pr cautions d usage afin d viter tout risque d el ctrocution N essayez pas de modifier ou d utiliser un cordon d alimentation secteur s il ne s agit pas du type exact requis Un cordon secteur est requis pour chaque alimentation syst me Le bloc d alimentation de ce produit ne contient aucun composant r parable par l utilisateur N ouvrez pas le bloc d alimentation L int rieur de celui ci est soumis des niveaux dangereux de tension de courant et d nergie Renvoyez le au fabricant en cas de probl me Lorsque vous remplacez un bloc d alimentation chaud d branchez le cordon du bloc d alimentation en cours de remplacement avant de le retirer du serveur Pour viter tout risque d lectrocution mettez le syst me hors tension et d branchez les cordons d alimentation ainsi que les syst mes de t l communication r seaux et modems reli s au syst me avant d ouvrir ce dernier Avertissements sur le cordon d alimentation Si aucun cordon d alimentation secteur n a t fourni avec votre produit vous devez vous en procurer un qui soit approuv pour une utilisation dans votre pays Attention Pour viter tout risque d electrocution ou d incendie v rifiez les cordons d alimentation qui seront utilis s avec le produit comme suit e N essayez pas d utiliser o
280. upport Captive Screws 2 Lift the power supply support to remove it from the system See the figure below AF001240 Figure 85 Lifting the Power Supply Support from System 84 Intel Server System SR9000MKAU Product Guide 3 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Install a replacement power supply support For instructions see Installing the Power Supply Support on page 85 Installing the Power Supply Support These steps assume you have removed the power supply support as described in Removing the Power Supply Support on page 83 and your system is partially disassembled 1 Set the power supply support into place in the system lining up the guide pins in the chassis with the corresponding guide holes in the power supply support See the figure below AF001246 Figure 86 Setting the Power Supply Support into Place Intel Server System SR9000MKAU Product Guide 85 2 Tighten the two captive screws at the bottom of the power supply support See the figure below GE OS 222 9 AFO01247 5 gt Figure 87 Tightening the Power Supply Support Screws 3 Determine your next course of action and refer to the appropriate steps Ifyou are following these steps as part of another procedure return to that procedure Ifyou are ready to re assemble you
281. ve The front bezel For instructions see Removing the Front Bezel on page 34 The top cover For instructions see Removing the Top Cover on page 36 All installed hard drive carriers For instructions see Removing a Hard Drive on page 40 Follow steps 1 through 3 only The front control panel and optical drive assembly For instructions see Removing the Front Control Panel and Optical Drive Assembly on page 74 All installed power supplies For instructions see Removing a Power Supply on page 70 The power supply filler panel if one is installed For instructions see Installing a Power Supply on page 68 Follow step 2 only The power supply box For instructions see Removing the Power Supply Box on page 76 The power supply support For instructions see Removing the Power Supply Support on page 83 The hard drive backplane cover For instructions see Removing the Hard Drive Backplane Cover on page 87 The KVM card if it is installed For instructions see Removing the KVM Card on page 89 All installed PCI cards For instructions see Removing a PCI Card on page 63 The PCI card divider For instructions see Removing the PCI Card Divider on page 91 The air flow guide For instructions see Removing the Air Flow Guide on page 95 All installed fans For instructions see Removing a Fan on page 57 The fan box For instructions
282. veni al l Seg Message Type Description il Name and Event ID Type Trigger Event Data2 Code Recovery Information Number yp gg Event Data3 y 0051 MB M3 3V Deassert Lower Critical 20 00 02 81 52 XX XX Informational message MB 25 going low Main 3 3V Lower Critical Deassert No action necessary 0052 MB M3 3V Deassert Lower Non 20 00 02 81 54 XX XX Informational message MB 25 recoverable Main 3 3V Lower Non going low recoverable Deassert No action necessary 0053 MB M3 3V Deassert Upper Critical 20 00 02 81 59 XX XX Informational message MB 25 going high Main 3 3V Upper Critical Deassert No action necessary 0054 MB M3 3V Deassert Upper Non 20 00 02 81 5B XX XX Informational message MB 25 recoverable Main 3 3V Upper Non going high recoverable Deassert No action necessary 0055 MB M2 5V Assert Lower Critical 20 00 02 01 52 XX XX Error message MB Main 26 going low 2 5V Lower Critical Replace MB 0056 MB M2 5V Assert Lower Non 20 00 02 01 54 XX XX Error message MB Main 26 recoverable 2 5V Lower Non recoverable ing l PN Replace MB 0057 MB M2 5V Assert Upper Critical 20 00 02 01 59 XX XX Warning message MB Main 26 going high 2 5V Upper Critical Replace MB 0058 MB M2 5V Assert Upper Non 20 00 02 01 5B XX XX Error message MB Main 26 recoverable 2 5V Upper Non recoverable going high Replace MB Intel Server System SR9000MKAU Pr
283. verable 01 00 21 07 A3 OX 82 SAS controller Error message fatal error Replace MB 1087 Slot 05 Assert Non recoverable 01 00 21 07 A3 OX 83 Management LAN Error message Controller fatal Rep MB error eplace 1088 Slot 05 Assert Non recoverable 01 00 21 07 A3 OX 84 VGA Controller Error message fatal error Replace MB 1089 Slot 05 Assert Non recoverable 01 00 21 07 A3 OX 85 PXH fatal error Rreplace MB 1090 Slot 05 Assert Informational 01 00 21 07 A8 OX OX SLOTx correctable error Slot ID x e 01 SLOT1 e 02 SLOT2 e 03 SLOT3 e 04 SLOT4 e 05 SLOT5 06 SLOT6 1091 Slot 05 Assert Informational 01 00 21 07 A8 OX 81 ESB2 correctable error 1095 Slot 05 Assert Informational 01 00 21 07 A8 OX 85 PXH correctable Informational error message No action necessary 1096 Version Assert Firmware or 01 00 2B 6F 01 XX XX Firmware Informational Change software change Recovery Start message No 11 detected action necessary Intel Server System SR9000MKAU Product Guide Table 33 IPMI SEL Sensor Event Data1 Message Type Name and Event ae aa er eo Event Data2 Description Recovery Number yp gg Event Data3 Information 1097 Version Assert Invalid or 01 00 2B 6F E5 00 XX Firmware Version Error message Change unsupported Unmatch No valid Repl MB 11 firmware version backup image eplace MD 1097 Version Assert Invalid or 01 00 2B 6F E5 01 FWH Firmw
284. vollst ndig vom Netz getrennt Es sind weiterhin 5 V aktiv solange das System eingesteckt ist Um das System vollst ndig vom Strom zu trennen muf das Netzkabel aus der Steckdose abgezogen werden Das System verf gt m glicherweise ber mehrere Netzkabel Vergewissern Sie sich in diesem Fall da alle Netzkabel abgezogen sind Wenn Sie Komponenten ein oder ausbauen m chten die nicht hot plug f hig sind stellen Sie sicher da zuvor alle Netzkabel abgezogen sind Nehmen Sie keine nderungen am Netzkabel vor und verwenden Sie kein Kabel das nicht genau dem geforderten Typ entspricht Jedes Netzteil im System mu ber ein eigenes Netzkabel angeschlossen werden Einige Netzteile von Intel Servern verwenden Nullleitersicherungen Vorsicht ist geboten im Umgang mit Netzteilen welche Nullleitersicherungen verwenden um das Risiko eines elektrischen Schlages zu vermeiden Das Netzteil in diesem Produkt enth lt keine Teile die vom Benutzer gewartet werden k nnen ffnen Sie das Netzteil nicht Im Netzteil bestehen gef hrliche Spannungen Str me und Energiequellen Schicken Sie das Ger t f r Wartungsarbeiten an den Hersteller zur ck Wenn Sie ein hot plug f higes Netzteil austauschen ziehen Sie dessen Netzkabel ab bevor Sie es aus dem Server ausbauen Zur Vermeidung von Stromschl gen schalten Sie den Server aus und trennen Sie vor dem ffnen des Ger ts das Netzkabel sowie alle an den Server angeschlossene Telekommunikations
285. wap button B Power LED green E Eject lever C Attention LED orange Figure 35 Memory Box Front View 46 Intel Server System SR9000MK4U Product Guide 1 Remove the front bezel For instructions see Removing the Front Bezel on page 34 2 Push the hot swap button for the memory box you want to remove To cancel the operation push the button again within five seconds 3 The power LED blinks wait for all memory box LEDs to turn off If the status LED does stop blinking shut down the system to replace the memory box 4 Remove the memory box For instructions see Removing a Memory Box on page 45 Then return to these steps Warning The memory box will be very hot Do not touch any components on it 5 Wait approximately 10 minutes to allow the memory box to cool before touching any components on it 6 Install remove or replace the DIMMs as necessary See Installing and Removing DIMMs on page 48 7 Install the memory box For instructions see Installing a Memory Box on page 43 beginning with step 5 Then return to these steps 8 Push the hot swap button for the memory box If the attention LED turns on after pushing the button see if the DIMM configuration is the same or different as the configuration before you performed the hot swap operation Ifthe configuration is different repeat steps 2 through step 6 Configure the DIMMs Continue this series of steps with step 7 abov
286. wed Indicates hot components or Surfaces Indicates do not touch fan blades may result in injury Indicates to unplug all AC power cord s to disconnect AC power 9 gt gt gt E Please recycle battery CA uy Intended Application Uses This product was evaluated as Information Technology Equipment ITE which may be installed in offices schools computer rooms and similar commercial type locations The suitability of this product for other product categories and environments such as medical industrial residential alarm systems and test equipment other than an ITE application may require further evaluation 280 Intel Server System SR9000MKAU Product Guide Site Selection The system is designed to operate in a typical office environment Choose a site that is Clean dry and free of airborne particles other than normal room dust e Well ventilated and away from sources of heat including direct sunlight and radiators Away from sources of vibration or physical shock e Isolated from strong electromagnetic fields produced by electrical devices e In regions that are susceptible to electrical storms we recommend you plug your system into a surge suppressor and disconnect telecommunication lines to your modem during an electrical storm e Provided with a properly grounded wall outlet e Provided with sufficient space to access the power supply cord s because they serve as the product s
287. wing these steps as part of another procedure return to that procedure Ifa memory box will not be re installed slide a memory box filler panel into the open memory box slot until it clicks into place 6 Install the front bezel For instructions see Installing the Front Bezel on page 35 Intel Server System SR9000MKAU Product Guide 45 Hot swapping a Memory Box To perform this procedure you will first need to remove the front bezel The steps below will direct you to the instructions on removing the front bezel at the appropriate location in the step sequence Cautions Before hot swapping the memory box confirm that hot swapping can be performed by checking the following Memory Mirroring is set to Enable as shown in Memory Screen on page 148 DIMMs are configured as either of the configuration patterns 3A 4A 3B 4B or 5B described as Mirror Mode in DIMM Configurations on page 25 The green mirror LEDs are turned on See Figure 35 Wear an antistatic wrist strap Be sure to remove replace only the intended memory box If the memory box has failed then the Attention LED for the failed memory box will be orange Follow the hot swap sequence described below Failure to follow the steps may result in a system malfunction The following diagram shows the LEDs and components on the front of the memory box NT e J AF001123 A Mirror LED green D Hot s
288. y file name When the target machine type and model existing in the integrated ROM file is unmatched to the system the update is not performed SAL Spool is used as a back up of SAL When SAL in FWH is damaged the SAL is recovered from SAL Spool by using the SAL firmware recovery function Takeover of NVM area NVM area in FWH stores the EFI parameters such as EFI boot option By copying the contents of NVM area to take over resetting of EFI parameters can be omitted When version of NVM area managed by SAL is unmatched between FWH SAL and integrated ROM SAL the takeover is not performed SDR write function Writes SDR data in the integrated ROM file A manual system reset is required as part of the FWUPDATE process How to Use FWUPDATE Fwupdate is executed by entering the following command by EFI shell fwupdate File name Option Enter The relative file path is as follows the path is relative path to the current drive drive directory file fwupdate IA64_640 ROM Use ROM image data IA64_640 ROM in current directory fwupdate work IA64_640 ROM Use ROM image data IA64_640 ROM in work directory under current dir fwupdate fs0 IA64_640 ROM Use ROM image data IA64_640 ROM in fs0 root directory fwupdate fs0 work IA64_640 ROM Use ROM image data 1A64_640 ROM in fs0 work directory fwupdate fs0 1A64 640 ROM not recommend Command works if fs0 is the current drive Figure 132 FWU
289. y rer 18 Processor LOCAl NS ee nu 23 Memory Box Card ANUS SN ea 24 DIMM Locations Top View of Memory Box nenn 25 Memory Upgrade PAIE Se nee 28 Hard Drive Backplane Top View ansehen aaa 29 Hard Drive Backplane Bottom View ui see 29 Front Panel Board Layout ansehen 30 Removing the Front Bezel e asin 34 Installing the Front Bezel anna 35 Removing the Top COVER crucis 36 Installing the Top Cover nennen 37 Pulling Down on the Hard Drive Carrier Lever 38 Mounting a Hard Drive nee 39 Installing a Hard Dr Ve re 39 Pulling Down on the Hard Drive Carrier Lever 40 Unmounting a Hard Drive ann ee ea 41 Hard Drive LED Indicators an aa 42 Removing the Memory Box Filler Panel 43 installing the Memory BOX nement 44 Memory Box Installed and Locked into Place u E 44 Removing the Memory BOX indemne kk A AKA KA A 45 Memory Box Front View nel 46 Four DIMM Installation Pattern ai en 48 Eight DIMM Installation Pattern sense kk kk kK KAK kS 48 Locating the Optical Drive Installation Position 51 Removing the Optical Drive Filler Panel 51 Attaching the Optical Drive to the Bracket oooococonnocccccnocccocconccccccnanancncncnnancnnnna nn 52 Installing of Optical Drive ss een 52 Locating the Optical Drive Installation Position 53 Intel Server System SR9000MK4U Product Guide xvii Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figu
290. ystem Obtain operating system log information For instructions see How to Collect System and Error Logs on page 160 6 Shut down the system If you reproduced the problem read the POST code For instructions see How to Read the POST Codes on page 159 If the system seems to have again reached the system hang status repeat the procedure If you experience the system hang status multiple times stop collecting information How to Read the POST Codes The POST code decimal number is located inside the chassis at the right side See the figure below AF001270 Figure 135 Location of POST Code LED Intel Server System SR9000MKAU Product Guide 159 How to Use Selview to Read the System Event Log 1 Use the EFI utility selview to acquire system event log SEL information See the EFI Utility User 5 Guide for help with this utility 2 Record the output of selview utility How to Collect System and Error Logs Collecting System and Error Logs from a Linux System 1 Login as root 2 Prepare an external storage device such as USB flash memory drive and mount it as an appropriate directory 3 Execute the cd command to move to the var log directory cd var log 4 Copy all of the files in this directory to the external storage device Collecting System and Error Logs from a Windows System 1 Prepare an external storage device such as USB memory drive and connect it to the system
291. zel in place The bezel provides access to the optical drive front panel controls and the hot swap hard drives The bezel must be removed to access the memory boxes AF001082 A Front Panel see Front Panel E Memory box 1 B Optical Drive F Memory box 2 C Hard Drives HDDO HDD7 from left to right G Memory box 3 D Memory box 0 Figure 2 Chassis Front View 4 Intel Server System SR9000MKAU Product Guide Front Panel The front panel is located below the slimline optical drive on the left side of the chassis front The front panel provides buttons and status indicator LEDs Figure 3 shows the control buttons and status indicators on the front panel AF001083 A USB Port 0 USB 1 1 The port is shut down in case of an over current To recover power down server and then power it back on Identification button and blue ID LED Button toggles state of LED between on and off Blue on Identifies server Blue blink CMOS being cleared or FWH recovery in process For instructions on how to clear the CMOS see Clearing the CMOS on page 140 Off System not identified CMOS not being cleared FWH recovery not in process B USB Port 1 USB 1 1 The port is shut down in case of an over current To recover power down server and then power it back

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