Home User Guide - Markey Construction
Contents
1. Consider where any keys necessary for escape are kept and familiarise yourself with the operation of any windows and doors which might be needed for escape More information on how to devise an Escape Plan can be found on the Fire and Rescue Service website www fireservice co uk Markey 64 Construction PART THREE 3 8 Links References amp Further Information Energy Savings Trust 21 Dartmouth Street London SW1H 9BP 0800 512 012 www est org uk Recycle now No address available 0845 600 0323 www recyclenow com Waterwise 1 Queen Anne s Gate London SW1H 9BT 0207 344 1882 www waterwise org uk WRAP The Old Academy 21 Horse Fair Banbury OX16 OAH Markey Construction 01295 819 900 www wrap org uk 65 Markey Construction 66 PART FOUR 4 0 Site and Surroundings 4 1 1 Places to Visit The Ark Animal Sanctuary Located within 140 acres of beautiful Worcestershire countryside at Evesham Country Park The Ark Animal Sanctuary offers a wonderful day out and animal experience for the whole family Open from 10 30am daily The Ark Animal Sanctuary is home to a wide variety of British and World wildlife including Otters Foxes Meerkats Racoons Scottish Wild cats along with a variety of reptiles rare breed sheep and other farm animals Evesham Country Park 01386 443 348 Evesham Worcestershire thearkanimalsanctuary co uk WR11 4TP2. PART THREE 3 1 2 Prefabricated Timber Frame Timber frame construction has developed significantly over recent years and is seen by the industry as an excellent way to meet demand for more energy efficient homes while helping to reduce CO2 emissions and help mitigate the effects of climate change Your home has been constructed using a Prestoplan Urban Advantage which is a closed panel system which is pre assembled wall panels and typically include insulation moisture control layers and the weathering envelope The benefits of this type of construction is speed of construction improved quality may be improved due to more co ordinated supply chain processes and production in controlled factory environments 3 1 3 Low E Glass Low emission glass Low E is a clear glass that has microscopically thin coating of metal oxide This allows the sun s heat and light to pass through the glass into the building At the same time it blocks heat from leaving the room reducing heat loss considerably It increases the energy efficiency of windows by reducing the transfer of heat or cold through glass That means in the winter your house stays warmer and in the summer it stays cooler 3 1 4 Certified Timber All the timber used in your home is Certified Timber which has been sourced from responsibly managed forests This ensures that your home has not caused unnecessary damage to the environment when sourcing construction materials for your
3. all white goods and home appliances sold within the EU It allows empena eros GO consumers to clearly see the efficiency and energy consumption of a product The system used by the EU Energy Label runs from A to G and primarily shows energy efficiency Other details shown by the scheme including various performance related ratings also scaled A to G Since its introduction in 1995 the EU Energy Label has become a widely recognised and respected guide for manufacturers and consumers alike The scheme covers Dishwashers Washing Machines Freezers Fridge Freezers and Refrigerators All of which require a D rating or above In the appendices you will also find a Shopper s Guide to Green Labels which has been provide by Defra The Department for Environment Food and Rural Affairs This will help you understand environmental labels on products Markey 37 Construction PART THREE 3 2 3 Low energy lighting Depending on how long your lights are in use every day just one energy saving light bulb could save you on average around 2 50 a year And the light bulb will last around 10 times longer than a standard bulb and could save you around 40 before it needs replacing Fitting all your light with energy saving bulbs and you could save around 37 a year and 590 over the lifetime of all of the bulbs These savings take into account the higher cost of energy saving light bulbs With prices starting fro
4. Cheltenham GL51 9QF 01242 233084 apexselfdrive co uk Blink Car Hire Kingsditch Lane Cheltenham GL51 9PB 01242 250885 blinkreservations com Sixt Car Hire Kingsditch Lane Cheltenham GL51 9PB 0844 248 6620 sixt co uk 73 PART FOUR 4 2 Local Amenities The following provides you with the locations of various amenities within the local area Schools Dunalley Primary School West Drive Cheltenham GL50 4LB Whaddon Primary School Clyde Crescent Cheltenham GL52 5QH Pittville School Albert Road Cheltenham GL52 3JD Gloucestershire College Princess Elizabeth Way Cheltenham GL51 7SJ 01242 512391 dunalley gloucs sch uk 01242 515775 01242 524 787 pittville gloucs sch uk 0845 155 2020 gloscol ac uk GP surgeries Stoke Road Surgery 326A Prestbury Road Cheltenham GL52 3DD 01242 244868 Sevenposts greyholme nhs uk St Georges Surgery 0844 477 8963 121 Swindon Road Cheltenham Gloucestershire GL50 4DP Community Centre Whaddon Youth Support Centre 01242 242825 Dart Road Cheltenham GL52 5QW whatnowglos co uk Play Areas Located just 200m down Whaddon Road Pittville Park 74 PART FOUR Outdoor areas Gloucester Docks The former dock estate has become a popular destination where visitors can enjoy interesting views and a range of modern facilities while wandering around a remarkably complete example of a Victorian port Views include m
5. often perform well and many are widely available Markey 54 Construction PART THREE Paints amp Finishes When choosing a paint or finis choosing Je find x a e diim impact You can do this by a product without a hazard warning on the label a black symbol on an orani jets square with a description of the rozar washes can contain less harmful substances t to buy too much a lot gn that people buy is r paints shown in the background natural or all natural paints milk pai than ordinary paint calculate how aint you nee never used lookfor the European Ecolabel for i Volatile organic co A Wl Most paints contain VOCs which can be harmful to humans wildlife pl nd even building materials egal limits have been introduced for VOC content in paints and varnishes used around the home VOC c must now be cispiayed on all such products Hr opriate product with the lowest VOC content you can will help reduce harmful effects Think twice about projec Some DIY projects contribution to climate ch think about using solar power itly increasing fuel bills and your ater features and lighting in your garden Manufacturing tools use energy an hn but many are hardly used The average drill is used for less than 15 minutes in its entire lif So consider borrowing or hiring instead of buying Markey 55 Construction PART THREE 3 6
6. Smoke alarm Your home has been fitted with an Aico Ei156TLH optical alarm in the kitchen and an Aico Ei154TL heat alarm upstairs Both of these alarms run off mains 7 power and in the event of power failure have a rechargeable battery backup n Uy Ww Y FF which can last up to 6 months without a mains power supply as The green indicator shows that mains power is present and every 40 seconds the red light will flash to show that it has self tested A Pressing the button will test the alarm and sound the horn while suppressed When the battery is empty the alarm will flash and beep every 40 seconds to indicate in needs recharging A Alarm has a 5 year guarantee Markey 63 PART THREE 3 7 3 Plan Your Escape Create an Escape Plan As recommended by the Fire and Rescue Service every household should have some sort of escape plan just in case the worst was to happen Hopefully you will never have to use it but it is important to prepare for it so there is no delay when put into action The Fire and Rescue Service can help you devise an escape plan free of charge Key things to consider when devising an Escape Plan Plan together as a family ensuring that all the children in the household know the plan and what to do in the unlikely event of fire occurring Consider any special arrangements that may be needed for example elderly people Ensure that the escape route is practicable and clear from obstruction
7. UP or DOWN to see this temperature change Set it to the temperature you require The thermostat will continue to control your heating at this temperature until you deactivate manual override by pressing OFF MAN Replacing the batteries in the thermostat i Dependant on type and manufacturer the batteries in your MPRT should 3 PRESS VE last approximately 2 years When they go low a battery symbol appears i zd on the LCD screen telling you to replace the batteries The MPRT takes three LR6 AA1 5V alkaline batteries Markey 30 Construction PART TWO Deactivating your heating If you press OFF MAN your heating will be deactivated The screen will continue to indicate the room temperature but the heating will never come on To reactivate your heating simply press OFF MAN Note Provided you deactivate via the MPRT the system will have frost protection at 6 C If the system is to be left shut down for long periods over the winter please ensure there is sufficient battery life to maintain protection SMART START function The message SMART START displayed on the screen indicates that this function is operating Smart Start works by switching the heat on in advance so that the room can warm up As an example if you were to get out of bed at 8am and you want the room to be warm at that time Without Smart Start you must programme your High temperature for 7am With Smart Start you need o
8. for it to run cold keep a jug of water in the fridge Wash vegetables in a bowl rather than under a running tap Markey 41 Construction PART THREE 3 3 4 External water use and efficiency Tips for outdoor water use When gardening try to use a watering can a drip irrigation system or a hosepipe with a trigger and better still connect it to your water butt This allows for sensible water wise gardening whilst still conserving supplies A Pressure washers use a lot of water Use them sparingly and think about what you are doing If must use one to wash your patio furniture or bike why not do it on the lawn so the water gets recycled Lots of people use bathwater on their garden Remember this is dirty water Use it immediately and never store it Do not use it on fruit or vegetables or near children Use a trigger nozzle on your hosepipe to halve the water used and direct the water flow to the roots of your plants Alternatively by using a watering can you can significantly reduce the amount of water wasted Your roof collects about tens of thousands of rainwater each year This could fill your water butts hundreds of times with free water Use a bucket and sponge to wash your car Just 30 minutes with a hosepipe will waste hundreds of litres And using a bucket will give your car a much more precise wash If you must use a hosepipe attach a trigger nozzle Use mulch and bark in your garden to reduce eva
9. the Showerhead The showerhead has 3 spray functions spray jet spray Slider and combination Simply rotate the spray head one way handle or the other to the desired spray pattern Jet spray Combination 40 PART THREE 3 3 3 Water saving measures and tips Considerations have been made to limit the amount of water used in your dwelling these include all wash hand basin taps have flow regulators which limits the flow to 3 litres per minute The toilets have a 4 2 6 litre dual flush which gives the option to save water The bath has an overflow of 140 litres which is 40 litres less than a conventional bath and your electric shower has a flow rate of below 6 litres per minute There are also simple steps that you can take to reduce your water consumption which will help to save you money and water usage Take a shower rather than a bath Don trun the tap whilst cleaning your teeth Only boil as much water as you need when making drinks Don t leave taps dripping repair any worn washers Only wash full loads in washing machines and or dishwashers Water remaining after boiling eggs can be cooled and used to water plants as this is high in nutrients as is the dirty water taken from a fish tank f you drink tap water and normally run the tap for a while to ensure the water is cold collect this initial supply either in your kettle or to water plants etc alternatively instead of waiting
10. your home All the water from your clothes will go straight into the air and as soon as the air cools you will get condensation on your windows and walls Putlids on you saucepans when you cook This keeps steam in the pan and saves money on your fuel bill Vent your tumble drier outside If your dryer is not self condensing make sure you put the hose out of a window to ensure the hot moisture filled air produced by the machine does not condense inside your home Opening a window is not enough You can get hose kits from most electrical amp DIY stores Increase the Ventilation Use the trickle ventilators in your windows You need a good air flow to help get rid of moisture which is produced in your home all the time Modern windows have pull down flaps to help ventilate your home Keep these open as much as possible so damp air can escape Open a window when cooking and after showering bathing Boiling pans hot baths and showers produce lots of steam Opening a window ensures this steam condenses outside rather than inside your home Markey 58 Construction PART THREE Italso helps to keep your kitchen and bathroom doors shut when these rooms are in use for about 20 minutes after to stop moist air getting into other rooms When your kitchen bathroom or other rooms are not in use leave doors open so heat can spread evenly through your home Allow air to circulate Donot put furniture against the outside walls o
11. FLAT 1 16 68 WHADDON ROAD CHELTENHAM GLOUCESTERSHIRE GL52 5NE Supplier Meter Reading Meter Number MPRN MPAN Emergency Contact Water Severn Trent National Grid Electric Western Power Emergency Number 0800 783 4444 0800 111 999 0800 365 900 WELCOME 0 1 Getting Started 0 1 1 Provisions of Information in Alternative Formats 0 1 2 In an Emergency 0 1 3 Metering 0 1 4 Reporting Problems PART ONE 1 1 Quick Start Guide 1 1 1 Smoke amp Fire Alarms 1 2 Key Features 3 Insulation 4 Timber Frame 5 Air Source Heating 1 1 1 1 1 1 6 General Advice a 1 2 Settings 1 2 1 Heating your Home 1 2 2 Internal Lighting 1 2 3 External Lighting 1 2 4 The Bathroom 1 2 5 The Kitchen 1 2 6 The Hall 1 3 Links References and Further information PART TWO 2 1 Climate Change 2 1 1 What is Climate Change 2 1 2 The Cause of Climate Change 2 1 3 The Effects of Climate Change 2 1 4 What Can Be Done 2 2 Energy Saving Tips 2 3 The Code for Sustainable Homes CSH 2 4 Detailed Operations 2 4 1 Thermostat 2 4 2 Simple Functions 2 5 Links References and Further information PART THREE o o vvo m 24 24 24 24 26 27 28 30 30 30 32 34 3 1 Environmental Strategy amp Design Features 3 1 1 Air Source Heat Pump 3 1 2 Prefabricated Timber Frame 3 1 3 Low E Glass 3 1 4 Certified Timber 3 2 Energy Usage 3 2 1 Energy Performance C
12. IVE Appendices 5 1 Energy Performance Certificates 5 2 Electric Safety Certificate 5 3 Shopper s Guide to Green Labels 5 4 European Labeling Scheme Information 5 5 Bus Timetable 83 Markey Construction 84 5 1 Energy Performance Certificates 85 Markey Construction 86 5 2 Electric Safety Certificate 87 Markey Construction 88 5 3 Shopper s Guide to Green Labels 89 Markey Construction 90 5 4 European Labeling Scheme Information 91 Markey Construction 92 5 5 Bus Timetable 93
13. Markey 67 Construction PART FOUR Gloucester Waterways Museum submerge yourself into the fascinating world of Gloucester s Victorian docks and meet the people and wildlife of our wonderful waterways An exciting selection of events and workshops runs throughout K N the year such as Boater s Craft Demonstrations and Roses and Castles Painting where visitors can try their hand at traditional canal painting Admission 2012 Prices Adult 4 95 Child 3 50 Children under 4 s admitted free Gloucester Waterways Museum Llanthony Warehouse The Docks Gloucester GL1 2EH Markey Construction Opening Times 2012 Open daily throughout the year Open 11am 4pm July August 10 30am 5 00pm 01452 318200 www gloucesterwaterwaysmuseum org uk 68 PART FOUR 4 1 2 Train Your nearest train station is Cheltenham Spa and is located at the map below For further enquires and train times please contact the following Station info Cheltenham Spa Station Queens Road Cheltenham Gloucestershire GL51 8NP firstgreatwestern co uk E km E Byron Road o t K e aR k S b N e S ES E v c x E Y Li S Po ra ey Central 5 Studios scene a Road PS S Gl B4385 ui OUcester Road Lansdown y 4 Road 2 E y 5 3 y E 2 2 Bacon amp Buying tickets nationalrail co uk thetrainline com virgintrains co uk o9 Cheltenham Spa Uni
14. This prevents pets and pests getting inside Using a liner will keep the caddy clean but it is recommended that every few months they are washed out with warm soapy water The water can be tipped down the drain it s just like dirty washing up water Caddies are dishwasher safe up to 60 C Markey 45 Construction PART THREE Garden waste collection Brown bin garden waste collection The garden waste collection service makes a significant contribution to Cheltenham s recycling rate You can subscribe to the service by ordering and paying in advance for one year For the duration of the subscription you will receive a brown wheeled bin in which to keep your garden waste The brown bin is emptied fortnightly on the alternate week to your kerbside recycling box How the scheme works If you opt into the scheme you will be issued with a 240 litre brown wheeled bin for your garden waste The brown bins will be emptied fortnightly A bin will be delivered within 10 days of payment being taken and itis possible to join the scheme at any time in the year on a 12 month contract Only garden waste contained within the bin will be collected from the kerbside Any additional garden waste can be taken to the recycling centre on Swindon Road Please ensure you put the brown bin out by 7am on the day of collection Please remember that garden waste must not be put in the green refuse bins Green refuse bins containing garden w
15. Tips for making the best use of your Home 3 6 1 General Windows amp Doors Have been provided by Sameday Windows are designed and constructed to require minimum maintenance PVCu frames are chemically stabilised to prevent discolouration and should only require an occasional clean with warm water and detergent to prevent a build up of dirt and pollutants Listed below are some useful do s amp don ts DO Clean the glass regularly with a liquid spray glass cleaner Occasionally wash the PVCu with warm soapy water and wipe dry Use PVCu cleaner on isolated stubborn stains by applying with a damp cloth Always ensure that the drainage slots are kept unblocked and free of dirt etc Keep hinge and locking gear tracks clear of dust and debris to reduce wear DON T Use glass cleaner on PVCu Use coloured glass cleaner Use abrasive past cleaner Use excessive pressure Use high pressure or steam cleaners Use any type of bleach solvent or adhesives Use any unspecified tools or abrasive papers such as sandpaper Markey 56 Construction PART THREE 3 6 4 Minimising Condensation Although you can not see it there is always moisture in the air This can appear as condensation and be seen as steam or mist on your bedroom windows in the morning in the bathroom mirror or from your preath that you can see when you go out on a cold day It mainly appears in cold weather and is found on the coldes
16. Whaddon Road Cheltenham GL52 5NF Cash Points X e aol 11 Bank Machine Ltd 2 x e McColls s gt Cotswold Ro GH 11 Whaddon gt Tempe 4 CHELTENHAM 3 3 rial Cromwell Road E i Gloucestershire B 2 e g as2sna g E O 3 gsescent e 0 08 miles away Y 3 y w 7 Cheltenham Town Y A S amp a Football Club amp e n arge Tp SA 4 9 B act Royal Bank of Scotland p d 3 Road Es oy gt 3 TESCO 3 C Dt c H od POP CA OP PP Ue 1 Li 3 o S v o GLOUCESTERSHIRE wh a eS GLS2 6UJ L5 aei E 0 24 miles away FT 50S Charge free gt Pag gt H Y gt ales o For more cash points please visit the following www link co uk 77 PART FOUR 4 2 1 Responsible Purchasing Reduce the energy costs of running your white goods appliances Apart from heating your home the energy you use in your home is mostly used up by appliances so a lot of attention is being paid to making them use less energy Although this is good for reducing bills and the environment there is a much simpler and cheaper way to reduce costs To reduce the energy costs of running appliances you should make sure that your buying electricity and gas from one of the cheaper suppliers Most people can save a significant amount of money each year even if they ve already changed suppliers before These savings can be far greater than the savings you could make by replacing an appliance with one that uses l
17. any fine warehouses and other dock related buildings that have been found new uses Where ships once discharged their cargoes there is now an ever changing miscellany of visiting narrow boats smart motor cruisers and the occasional yacht or tall ship The whole area is suitable for wheel chairs Cotswold Farm Park Whether you are looking for a great family day out the opportunity to interact with our unrivalled collection of domestic rare breeds or the chance to learn more about farming and conservation we have been here to welcome you since 1971 and our visitors tell us the experience just keeps 7 Y Welcome tothe on getting better Cotswold Farm Park Guiting Power GL54 5UG www cotswoldfarmpark co uk 01451 850307 Markey 75 Construction PART FOUR Supermarket Sainsburys 01242 235967 Priors Road Cheltenham GL52 5AQ Place of Worship St Michael s Church 01242 694 985 1 Severn Road Cheltenham GL52 5QA achurchnearyou com Pharmacy Badham Pharmacy 102 Whaddon Road Cheltenham GL52 5NF 01242 514 330 badhampharmacy co uk Leisure Centre Leisure Cheltenham Tommy Taylors La Cheltenham GL50 4RN 01242 528764 Public House Fox and Hounds 116 Prestbury Road Cheltenham GL52 2DP 01242 523095 News agents Smile Stores 112 Whaddon Road Cheltenham GL52 5NQ 01242 253313 76 PART FOUR Post Office Post Office 01242 234357 98
18. aste may not be collected and you may be asked to remove the garden waste before a collection can be made The council will contact you after 11 months to inform you that your subscription is due for renewal Your renewal date is set as the first of the month after your bin was delivered Markey 46 Construction PART THREE Sign up new customers and get a year s subscription for 36 1 By telephone please call 01242 262626 and have your debit credit card ready for payment 2 In person you can pay by cash cheque or credit debit card at the Municipal Offices reception on the Promenade in Cheltenham 3 Pay online at www cheltenham gov uk 3 4 3 Information on recycling bins and their location Within your kitchen cupboard you will find a fitted 30 litre bin for recyclable household waste This is to assist you with recycling and is in addition to your Markey 47 Construction PART THREE 3 4 4 WRAP Waste and Resources Action Programme WRAP WRAP is a non profit organisation that is supported by government funding Its main aim that is achieved through working with partners is to prevent waste promote recycling and develop markets for valuable products WRAP works with the public providing information and tools that support recycling and reduces food waste This helps bring measurable gains to the economy and long term benefits to the environment WRAP works in England Scotland Wales and No
19. avoid the hassle and stress of city centre driving finding a parking space or the expense of city centre parking The park and ride services operating in Gloucester are shown below Arle Court Park amp Ride The car park is at Cheltenham Racecourse which is well signposted The Cheltenham service is commercially run by Stagecoach Service D and operates up GL51 6SY to a 10 minute frequency For further information on bus routes and services please contact Integrated Transport Unit 01452 425543 Gloucestershire County Council timetables gloucestershire gov uk 71 PART FOUR 4 1 5 Cycle paths Cycling Information It is commonly considered that the majority of all car journeys made are for less than five miles by avoiding these short journeys wherever possible you can help reduce carbon dioxide emissions along with reducing noise and air pollution The health and fitness of the cyclist can also improve Cycle Storage The provision of secure cycle storage shed or similar has been provided within your home giving a convenient and safe place to store bicycles when they are at home For more information on cycling in the region please visit the following websites Cycle Routes Cycle Clubs cycle route com Cheltenham amp County CC CC CO Uk Sustrans orguik cheltenhamctc wordpress com Markey 72 Construction PART FOUR 4 1 6 Car Hire Apex Self Drive Marshall House Wyman s Lane Swindon Village
20. blems on collection day e location where the items will be left such as driveway front garden listand quantity of items to be collected You can also pay in person at the municipal offices or central depot Markey 51 Construction PART THREE 3 4 7 Household Recycling Centres HRC s At Household Recycling Centres formerly known as The Tip you can recycle a wide range of materials Chipping Campden Tewkesbury E Stow on the Wold Northleach Cinderford Coleford Stroud Tetbury Gloucestershire County Council provides five Household Recycling Centres HRCs At these sites even more items can be recycled than at neighbourhood recycling banks The nearest Household Recycling Centre HRC is located on Swindon Road which is three miles from your home alternatively Wingmoor Farm is also three miles away half a mile west of Bishop s Cleeve on the road to Stoke Orchard The facility is open all year round except Christmas Day 25th December and New Years Day 1st January Markey 52 Construction PART THREE It is now necessary to book an appointment to bring a van pick up or vehicle with a trailer to any of Gloucestershire county Council s Household Recycling Centres Small trailers with a load space up to 6ft by 4ft do not need to book To make an appointment please phone 0845 602 9344 lines open 9am 5pm Mon to Fri giving 24 hours notice Proof of re
21. ciency Test for the 21st century www bikeability org uk contactus bikeability org uk LOCAL TRANSPORT PROVIDERS Stagecoach Ltd 229 High Street Cheltenham GL50 3HH 01242 544120 www stagecoachbus com First Great Western Customer Services Team First Great Western Freepost SWB40576 Plymouth PL4 6ZZ 08457 000125 www firstgreatwestern co uk SERVICES Link Find your nearest cash points Markey Construction www link co uk 81 Post Office www postoffice co uk RESPONSIBLE PURCHASING ADVICE Responsible Purchasing Initiative c o Traidcraft Exchange Unit 306 16 Baldwin s Gardens London EC1N 7RJ 0207 2423955 www responsible purchasing org responsible purchasing traidcraft org Energy Saving Trust 21 Dartmouth Street London SW1H 9BP 0800 512012 www energysavingtrust org uk Forest Stewardship Council 11 13 Great Oak Street Llanidloes Powys SY18 6BU 01686 413916 www fsc uk org info fsc uk org Forestry Commission Public Enquiries 231 Corstorphine Road Edinburgh EH14 5NE 0845 3673787 www forestry gov uk enquiries forestry gsi gov uk Fairtrade Foundation Ibex House 42 47 Minories London EC3N 1DY 020 7405 5942 www fairtrade org uk Soil Association South Plaza Marlborough Street Bristol BS1 3NX Markey Construction 0117 314 5000 www soilassociation org ff soilassociation org 82 PART F
22. ect Emmaus Gloucestershire Warehouse 5 Secondhand Superstore The Docks Chequers Road GL1 2EH Gloucester GL4 6PN 01452 302 303 01452 413095 British Heart Foundation Re use shop Advertise your unwanted items for free at 92 96 Northgate Street Gloucester www freecycle org Gloucestershire GL1 1SL www ilovefreegle org And remember you can also obtain items from 0844 248 9133 here for free as well You could always sell your unwanted goods on ebay newsagent s window or even in your local paper Markey 49 Construction PART THREE 3 4 6 Bulky Waste Collection However if these options are not suited as a last resort you can use the local authorities collection service Cheltenham Borough Council offer a special collection service for items that do not fit into a standard wheeled bin or dustbin or weigh more than 25kg There is a charge of 15 05 per unit for this service A unit is equivalent to a three piece suite or a double bed and mattress or a cooker We also collect fridges and freezers as part of this service Please note the collection address must be within Cheltenham borough collections can only be booked on receipt of payment bulky items will be charged at different rates according to their size weight one unit is 15 05 some items are classed as half units and some as two units all collections will be rounded up to the nearest unit no more than 6 units can be collected at one time items must be outs
23. eme weather events like floods and droughts have been more frequent and unpredictable 24 PART TWO 2 1 3 The Effects of Climate Change The effects of climate change can be seen in the UK and around the world UK temperatures including those of British coastal waters have already risen Globally extreme weather is predicted to become more common and to have a negative impact on humans animals and plants Globally 2000 to 2009 was the warmest decade since records began in 1850 The average temperature of the atmosphere near the Earth s surface has risen by about 0 75 degrees Celsius since around 1900 The overwhelming view amongst climate science experts is that if we continue to emit greenhouse gases e global temperatures could rise between 1 1 and 6 4 degrees above 1980 to 1999 levels e this could happen by the end of the 21st century The exact amount depends on the levels of future greenhouse gas emissions 25 PART TWO 2 1 4 What Can Be Done Tackling climate change will be one of the most important things this generation does and everyone needs to get involved Every day more and more people are taking actions to help reduce carbon emissions and tackle other environmental problems Here are some ideas about how you can help 1 Save energy and water at home The energy you use at home is likely to be your biggest contribution to Climate Change 80 percent of the energy used goes on heatin
24. ertificates 3 2 2 Details of EU labeling scheme for white goods 3 2 3 Low energy lighting 3 3 Water Usage 3 3 1 Sanitary Ware 3 3 2 Using the shower 3 3 3 Water saving measures and tips 3 3 4 External water use and efficiency 3 4 Waste amp Recycling 3 4 1 Your household refuse and recycling service 3 4 2 Collection day changes Brown bin garden waste collection How the scheme works Sign up new customers and get a year s subscription for 36 3 4 3 Information on recycling bins and their location 3 4 4 WRAP 3 4 5 Recycling 3 4 6 Bulky Waste Collection 3 4 7 Household Recycling Centres HRC s 3 5 Sustainable DIY 3 6 Tips for making the best use of your Home 3 6 1 General 3 6 4 Minimising Condensation 3 6 5 Care of Kitchen 3 7 Emergency Information 3 7 1 General 3 7 2 Electrical 3 7 3 Plan Your Escape 3 8 Links References amp Further Information PART FOUR 4 0 Site and Surroundings 4 1 1 Places to Visit 4 1 2 Train 4 1 3 Bus Route 4 1 4 Park amp Ride Schemes 4 1 5 Cycle paths 4 1 6 Car Hire 4 2 Local Amenities 4 2 1 Responsible Purchasing Markey Construction 54 56 56 57 60 62 62 64 65 4 2 2 Emergency Information 4 3 Links References amp Further Information PART FIVE Appendices 5 1 Energy Performance Certificates 5 2 Electric Safety Certificate 5 3 Shopper s Guide to Green Labels 5 4 European Labeling Scheme Information 5 5 Bus Timetable 5 1 Energy Performa
25. es amp Further Information If you would like any further information on this HUG or require an alternative format of the guide please contact the following Bromford Living Phone 0330 1234 034 Unit 1 6 elencos te romeo Park E mail customerservices bromford co uk Tetbury Road Cirencester GL7 6JJ Web site www bromfordgroup co uk Opening times 8am 6pm Monday to Friday Closed public bank holidays Alternatively electronic versions can be found at the following address www markeyconstruction co uk If you would like any further information on what has been covered in the guide please contact the following organisations Cheltenham Borough Council Municipal Offices Promenade Cheltenham 01242 262 626 Gloucestershire GL50 9SA enquiries cheltenham gov uk Gloucestershire County Council 01452 425000 Shire Hall Westgate Street Gloucester GL1 2TG customerservicecomplaints gloucestershire gov uk www gloucestershire gov uk Markey 80 Construction PART FOUR CYCLING Sustrans Sustrans is the UK s leading sustainable transport charity 0845 1130065 www sustrans org uk info sustrans org uk Better By Bike Everything you need to get on your bike www betterbybike info Gloucestershire County Council Shire Hall Westgate Street Gloucester GL1 2TG 01452 425000 www gloucestershire gov uk cycling Itp gloucestershire gov uk Bikeability Bikeability is the Cycling Profi
26. ess energy We don t need to get obsessive about constantly transferring to the cheapest energy supplier but it does make sense to at least check we aren t paying way over the odds by keeping an eye on competitive tariffs organic food procurement food growing local produce Georges Organic ee 10 Bennington Street E Cheltenham SANS GL50 4ED George s Organic Caf provides work 01242 238 733 experience for our service users it offers social inclusion within the local community and is an ideal situation for socializing We market the caf to local businesses and the public Slipstream Organics www slipstream organics co uk Unit 2 Ullenwood Court Ullenwood Cheltenham GL53 9QS 01242 227273 Markey 78 Construction PART FOUR 4 2 2 Emergency Information In case of an emergency please dial 999 Contact Details of the Emergency Services H Accident and Emergency Cheltenham General Hospital Sandford Road Cheltenham Gloucestershire GL53 7AN 08454 222222 gloshospitals org uk Police Station Whaddon Police Station Cotswold Road Cheltenham Gloucestershire GL52 5HD 0845 090 1234 A Minor Injuries Unit Cheltenham General Hospital Sandford Road Cheltenham Gloucestershire GL53 7AN 08454 222222 gloshospitals org uk Fire amp Rescue Service Gloucestershire Fire Station Eastern Avenue Gloucester Gloucestershire GL4 4LP 01452 753333 79 PART FOUR 4 3 Links Referenc
27. f your home The inside walls between rooms are always warmer and are therefore less prone to condensation Leave a gap between the wall and the furniture so air can circulate and ensure that wardrobes and cupboards are properly ventilated to prevent mould growing inside Keep your home warm When moisture condenses on your walls it makes them colder This causes you to loose heat and increases the risk of mould growing It then takes more energy to heat your home to a comfortable temperature which costs more Heating your home efficiently helps reduce condensation and could save money on your heating bills Try to keep your home above 18 C 63 F most people find a comfortable heat is around 21 C 70 F Condensation is sure to occur if you let your home fall below 18 C Remove mould as soon as you find it You MUST remove mould as soon as you find it to stop it spreading and causing more damage to your home You can get special cleaning products from DIY stores always follow the manufacturers instructions or you could use Detol Mould Remover which is available in all major superstores Markey 59 Construction PART THREE 3 6 5 Care of Kitchen Premiere Kitchens units are designed to give many years of Kitchens should be noted that the product is a piece of fitted furniture and should be treated with care paying reliable service in normal household conditions However it particular attention to the fo
28. g and hot water so this is a good place to look for savings 2 Getting around Travel accounts for around a quarter of all the damage individuals do to the environment including climate change effects 3 Eating and Drinking Producing transporting and consuming food is responsible for nearly a fifth of our Climate Change effects Some foods have a much bigger impact on the environment than others 4 Recycling and cutting waste Reducing reusing and recycling waste saves on the raw materials and energy which are needed to make new paper metal glass and other items Saving energy helps tackle climate change 5 Greener shopping There are now lots of choices you can make when shopping that help take care of the environment 26 PART TWO 2 2 Energy Saving Tips 10 ways to save energy money and help prevent climate change 1 Turn your Reducing your room temperature by 1 C could cut your heating bills by up thermostat down to 10 percent If you have a programmer set your heating and hot water to come on only when required rather than all the time 2 Check your Is your water too hot Your cylinder thermostat should be set at thermostat 60 C 1 40 F 3 Stop heat Close your curtains at dusk to stop heat escaping through the windows and escaping check for draughts around windows and doors 4 Check your lights Always turn off the lights when you leave a room 5 Turn off Don t leave a
29. home FSC Markey 35 Construction PART THREE 3 2 Energy Usage 3 2 1 Energy Performance Certificates Better Known as EPCs they give you information on how to make your home more energy efficient and reduce carbon dioxide emissions All homes bought sold or rented require an EPC Around 27 per cent of the UK s carbon dioxide emissions come from domestic homes In the appendices of this guide you will find one that is specific to your home Energy Efficiency Rating What they tell you An EPCs contain e information on your home s energy use and carbon dioxide emissions e arecommendation report with suggestions to reduce energy use and carbon dioxide emissions Not energy efficient higher running costs Example of energy efficiency rating graph for homes Energy use and carbon dioxide emissions EPCs carry ratings that compare the current energy efficiency and carbon dioxide emissions with potential figures that your home could achieve The rating measured using an A to G grading system With A being the most efficient while G is the least efficient The average efficiency grade to date is D All homes are measured using the same calculations so you can compare the energy efficiency of different properties Markey 36 Construction PART THREE 3 2 2 Details of EU labeling scheme for white goods The EU Energy Labelling scheme is a compulsory requirement for ENERG QQ
30. ide of the property for collection collections are made from 7 30am we are not able to guarantee a collection time Our conditions of collection are that items for collection are owned by you and you have requested them to be removed that you are responsible for moving the items to the agreed collection point outside your property where they can easily be collected for example on the driveway which is done at your own risk e thatthe council s insurance policy does not allow for its employees to assist in moving items to the collection point If in exceptional circumstances council employees assist in moving items to the collection point then this will be entirely at your own risk e thatonly items listed on the application for bulky items collection will be removed Refunds can only be made if cancellations are requested at least 3 working days before the scheduled date of collection Markey 50 Construction PART THREE To arrange for a special collection If you have a valid debit or credit card please call 01242 262626 You can also pay by cheque A collection date cannot be confirmed until the cheque has been received On receipt of the cheque and information a confirmation letter will be sent out advising you of a collection date If you wish to pay by cheque please send it with the following details e address where the collection is to be made from e daytime contact telephone number in case of any pro
31. l spur switch The fan has a filter that can be removed for cleaning Using a blunt implement such as a flat ended screw driver insert into slot to release the cover to remove the filter Clean the filter using warm soapy water and allow to dry before reinserting Similarly to bathrooms any property which has a work top limiting the ability to operate the window effectively without stretching has been provided with a future spur to allow for a powered window Markey 20 PART ONE 1 2 6 The Hall Electrical consumer unit A NHRS15SSLHI Wylex NH consumer Unit has been installed which has been designed to British and International standards 2 A consumer unit is fitted with fuses and is often referred to as a fuse box Thermostat The Myson MPRT Programmable thermostat provides an automatic time and M eo E temperature control for your heating Markey 21 PART ONE 1 3 Links References and Further information Bromford Living Unit 1 6 Cirencester Office Park Tetbury Road Cirencester GL7 6JJ 0330 1234 034 customerservices bromford co uk Cheltenham Borough Council Municipal Offices Promenade Cheltenham Gloucestershire GL50 9SA 01242 262 626 enquiries cheltenham gov uk N Power PO Box 93 Peterlee SR8 2XX 0800 073 3000 helpline npower com Severn Trent Severn Trent Water Ltd Customer Relations PO Box 5310 Coventry CV3 9FJ Markey Const
32. le Usually a moist cloth is sufficient but use washing up liquid to get rid of any grease Stubborn dirt can be removed with an organic solvent such as methylated spirits or alcohol Brushes with soft nylon bristles may be used for textured surfaces to ensure a more thorough cleaning but abrasive scouring pads creams and even polishes should be avoided Markey 61 Construction PART THREE 3 7 Emergency Information 3 7 1 General Make sure that you know where the cut offs and switches are situated so they can quickly be turned off should an emergency situation arise Turn off the ELECTRICITY at the consumer unit in your Hall by flicking the switch to off Turn off the WATER using the stop tap which can be found under the kitchen sink Please Be aware there is a stop tap under the stairs for the rainwater harvesting this should not be touched by tenants unless instructed You may be charged for attending to problems caused by wilful damage as detailed in your Tenancy Agreement and Bromford s Tenants Handbook Reference should also be made to the Bromford s Repairs Handbook provided in the sign up pack Maintenance Repair If you have any maintenance requirements or require an urgent repair your point of contact is the Association or the Association s appointed Agent The number below is operational 24 hrs a day Bromford Housing 0330 1234 034 62 PART THREE 3 7 2 Electrical
33. llowing areas Cleaning of Doors and Drawer Fronts These should be cleaned using a clean damp cloth containing a small amount of mild detergent Avoid over wetting gently wipe over the surface in one direction and then wipe over with a clean dry cloth A cleaning agent such as Fairy Liquid is recommended Donotuse any abrasive cleaning agents acids bleaches petrol or solvents Similarly do not use scouring pads wire wool or any similar cleaning aids Avoid excessive water or any other liquid Cleaning Interiors of Units Brush out any loose dust etc The interior should then be cleaned using a clean damp cloth containing a small amount of mild detergent Avoid over wetting gently wipe over the surface in one direction and then wipe over with a clean dry cloth A cleaning agent such as Fairy Liquid is recommended Donotuse any abrasive cleaning agents acids bleaches petrol or solvents Similarly do not use scouring pads wire wool or any similar cleaning aids Particularly avoid saturating the unit bottom with excessive water or any other liquid Drawer Boxes system is designed to operate under a maximum load of 25kg Do not lean on partly opened drawers as this may cause the drawer box to part from the drawer runner Toremove drawer boxes Pull out the drawer box until it resists Tip the front upwards to disengage the box from the runners 60 PART THREE To clean drawer boxes Remove drawers from the uni
34. luorescent kitchen lighting Crompton Troposphere Single 58W Cp 515 fluorescent batten bulbs available from most DIY stores Bathroom amp Cloakroom Located in your bathroom is a Robus Golf R282D LE with 28W 4 pin lamp It has a 3 hour maintained emergency duration anda 12000 hour lamp life bulbs available from most DIY stores Lighting in other areas Standard 2 pin pendant light fittings N 1 2 3 External Lighting 10 ASD Mini Horizon external wall lights have been fitted to externally Markey 18 Construction PART ONE 1 2 4 The Bathroom Extractor Fan In your bathroom you will find a MANROSE XF150BP extractor fan this A operates when the bathroom light is turned on Once the light is turned off K y the fan will continue to operate for 20 minutes A Please be aware that there is an isolator switch above the door should you require the fan to be turned off Shaver Socket In your bathroom you will find a shaver socket above your sink to operate simply plug in any 2 pinned device Markey 19 Construction PART ONE 1 2 5 The Kitchen In your kitchen you will find a grid switch that operates the following Washing Machine Fridge Freezer Extractor Fan Spare This is the cooker switch There are also plenty off additional sockets for your appliances Extractor Fan The MANROSE extractor fan in the kitchen is operated by a switch This can be found on an individua
35. m 1 2 you ll usually recoup the extra outlay within a year Energy saving light bulbs use between a fifth and a quarter of the electricity of ordinary bulbs to generate the same amount of light So where you d normally use a 60W bulb you ll only need a 11 14 Watt bulb Standard bulbs Energy saving equivalent 25W 5 7W 40w 8 9W 60W 11 14W 100W 20 23W Markey 38 Construction PART THREE 3 3 Water Usage 3 3 1 Sanitary Ware Kitchen taps Pegler Mercia Modern Kitchen Mono with a 6 litres per min flow 5 Ww restrictor fitted gt Toilets The Twyfords Alcona Dual flush toilet operates using 4 or 2 6 litres of A water Shower The Bristan Artisan operates at 6 litres per minute The shower requires regular cleaning and the showerhead MUST be regularly Ui cleaned to remove scale and debris gt rmm Bath Volume NEU a EN Twyford Celtic 140 litre bath Hand basin Bristan Value Lever with a flow rate of 3 litres per min 39 PART THREE 3 3 2 Using the shower 1 Water Flow Control To control the amount or flow of water from the showerhead Turn up to increase the flow rate Temperature Control 2 Adjustable temperature control Only press the button and turn the control when a water temperature over 38 is required Riser rail Turning the slider handle will allow the slider to be raised and lowered and the angle of the showerhead to be adjusted Adjusting
36. nability performance of ahome A home can achieve a sustainability rating from one to six stars depending on the extent to which it has achieved Code standards One star is the entry level above the level of the Building Regulations and six stars is the highest level reflecting exemplar development in sustainability terms The sustainability rating which a home achieves represents its overall performance across the nine Code design categories these include Energy Pollution Water Management Materials A Health and well being Surface water run off Ecology Waste 28 Markey Construction 29 PART TWO 2 4 Detailed Operations 2 4 1 Thermostat The MPRT is a programmable room thermostat It measures the temperature of your room and then controls the heating to maintain the room at the chosen temperature Please refer to 13 page under part one for the three easy steps for the basic setup of your thermostat However if you are looking for more detailed functions please refer to the information below 2 4 2 Simple Functions One hour of high temperature If you press 1Hr you will get an hour of High heat irrespective or whether your times are set for Low or Mid heat If you want to cancel this function you simply press OFF MAN Manual Override If you hold OFF MAN for 5 seconds the room unit will go into manual mode In this mode there is only one temperature Press either
37. nce Certificates 5 2 Electric Safety Certificate 5 3 Shopper s Guide to Green Labels 5 4 European Labeling Scheme Information 5 5 Bus Timetable 79 80 83 83 83 83 83 83 83 85 87 89 91 93 Markey Construction WELCOME Firstly welcome to your new home This guide has been created with you in mind and aims to help you understand and operate your new home effectively It has been designed to help you after all of the stress of moving so sit back and relax The guide firstly introduces you to the key features of your home and under Part One you are provided with a Quick Start Guide which aims to allow you become acquainted with the functions of your home Under Part Two you are introduced to the reasons why your home has been build to achieve 3 stars under the Code for Sustainable Homes by explaining climate change and offering practical advice which will help to reduce your consumption and waste Part Three looks in more detail at the strategy amp design features of your home and the reasons for their use It gives guidance using the best suited materials and products for your home should you wish to carryout any DIY Emergency information it also provided should the DIY not go so well It also looks at how Waste Water amp Energy Usage has been reduced in the design and how you can reduce it further Part Four takes a closer look at the development as a whole and the surrounding area suggesting cycle r
38. nly programme your High temperature for 8am See diagram below But Smart Start is even more intelligent than this It remembers how cold it was on the previous mornings Thus in winter it might start the heating 1 hour before 7a m and in Spring start half an hour before 7a m In this way it provides optimum comfort and energy saving Note In extreme low temperatures and dependant on your heating system capability the desired temperature set may not be reached by the set time Thus an earlier higher temperature may need to be set Markey 31 Construction PART TWO 2 5 Links References and Further information Energy Savings Trust 21 Dartmouth Street London SW1H 9BP 0800 512 012 www est org uk Act on CO Whitehall Place London SW1A 2AW 0800 512012 www direct gov uk ActOnC Department of Energy and Climate Change 3 Whitehall Place London SW1A 2AW 0300 060 4000 www decc gov uk Met Office Fitzroy Road Exeter EX1 3PB 0870 900 0100 www metoffice gov uk Stroma Pioneer Way Castleford West Yorkshire WF10 5QU 0845 621 11 11 www stroma com info stroma com BRE Bucknalls Lane Watford WD25 9XX Markey Construction 01923 664000 www bre co uk enquiries bre co uk 32 Markey Construction 33 PART THREE 3 1 Environmental Strategy amp Design Features 3 1 1 Air Source Heat Pump Your home has been fitted with Daikin Altherma Air S
39. oblems Please contact Bromford by the most convenient method for you Our registered office address Bromford Living Unit 1 6 Cirencester Office Park Tetbury Road Cirencester GL7 6JJ Opening times 8am 6pm Monday to Friday Closed public bank holidays General Enquiries 0330 1234 034 Web site www bromfordgroup co uk E mail customerservices bromford co uk 10 PART ONE 1 1 Quick Start Guide 1 1 1 Smoke amp Fire Alarms Your home has been fitted with a heat alarm and an optical alarm Both of these alarms run off mains power and in the event of power failure have a rechargeable battery backup which can last up to 6 months without a mains power supply 1 1 2 Key Features To help you to reduce the running costs of your home and live in a more sustainable way your home has been constructed using environmentally friendly materials amp products These materials amp products have been selected as they are best suited to keep your living costs down whilst reducing the demand on natural resources and energy intensive manufacturing and construction methods 1 1 3 Insulation Your home has been insulated to a very high standard which has helped reduce the demand on your heating system resulting in lower heating bills ahome that retains heat well and is heated quickly The environmental benefit is that it you will not require much energy to heat which reduces the amount of carbon emitted 1 1 4 Timbe
40. ormation on this HUG or require an alternative format of the guide please contact the following Bromford Living Phone 0330 1234 034 Unit 1 6 Cirencester Office Park E mail customerservices bromford co uk Tetbury Road Cirencester GL7 6JJ Web site www bromfordgroup co uk Opening times 8am 6pm Monday to Friday Closed public bank holidays Alternatively electronic versions can be found at the following address www markeyconstruction co uk Please Note Any instructions issued by the Bromford Group must take precedence over the information provided in this guide GETTING STARTED 0 1 2 In an Emergency Make sure that you know where the cut offs and switches are situated so they can quickly be turned off should an emergency situation arise Turn off the ELECTRICITY at the consumer unit in your Hall by flicking the switch to off Turn off the WATER using the stop tap which can be found under the kitchen sink You may be charged for attending to problems caused by wilful damage as detailed in your Tenancy Agreement and Tenants Handbook Reference should also be made to the Repairs Handbook provided in the sign up pack 0 1 3 Metering All electrical metering can be found in the hall way in the cupboard along the wall of FLAT 1 Your water meter is located in the same cupboard as the electrical meter This should not be needed but please keep note GETTING STARTED 0 1 4 Reporting Pr
41. ource Heat pump These heat pumps are highly flexible energy efficient home heating system that extracts the heat from the outside air raises this heat to a higher temperature and then distributes warmth around the home At the heart of the system lies an air to water heat pump Because of this advanced technology three quarters of the heat generated by the Daikin Altherma system is from a renewable energy source the air around us and therefore absolutely free of charge It offers triple the efficiency of the most efficient boilers and produces 2 3rds of all heating and hot water required for your home This can save you on average 270 on yearly fuel costs compared with running an energy efficient A rated boiler Fan Coils Room Thermostat Operating instructions i Outdoor Indoor Unit To adjust the temperature in your home to a Unit and Hot Water Cylinder comfortable level and to save energy when you are away you will need to adjust the thermostat which is located in your hall there are three setting which you can use Auto automatic will set your heating to a preset temperature program which can be personalised Man manual this mode acts as a simple thermostat which has fixed set points throughout the day The set point can easily be adjusted from 5 C 35 C using the up and down keys Off mode sets the thermostat to the minimum of 5 C that acts as a frost prevention measure Markey 34 Construction
42. outes and gives details on local amenities and how to make the best use of public transport It gives contact details for everything that we thought you may need Part Five is the appendices section which is where you will find all your certificates cycle routes and bus time tables and anything else we couldn t cram in to the guide itself Markey 6 Construction WELCOME We appreciate that this is a rather long guide and a lot to take in However it is important that the guide covers all the aspects which will help to reduce the stress and help should something go wrong so please take your time to read through We would recommend that you read through the quick start guide as soon as possible as it has everything you need to get started including the bits to touch and the bits not to lets face it we all like to press buttons If any problems should arise we recommend you refer back to this guide for assistance and if it doesn t solve your problem at least you can tell the Association or the Association s appointed Agent the page number and picture number so they can look at the guide their end rather than trying to explain that the thingamajig is broken Once again welcome to your new home Markey CONST UCLION Markey 7 Construction GETTING STARTED This document is important Keep it safe Know where it is 0 1 1 Provisions of Information in Alternative Formats If you would like any further inf
43. poration by up to 75 Think about mixing some drought resistant bedding and perennial plants to your garden to add diversity Markey 42 Construction PART THREE 3 4 Waste amp Recycling 3 4 1 Your household refuse and recycling service Cheltenham Borough Council provides a number of services for residence within the Borough Services include Recycling refuse food waste garden waste collections amp Household recycling centres The collection dates for the applicable services are as follows Days Frequency Recycling Tuesdays Fortnightly with food bin Refuse Green Tuesdays Fortnightly with food bin Food waste Caddy Tuesdays Weekly collection Garden waste Brown Tuesdays Optional service collected with recycling amp food Recycling The recycling bin collection is a fortnightly collection service on alternate weeks to the refuse bin Please ensure that you use the bins correctly for individual materials Please make sure that the bins are placed on the kerbside by 7am next to your larger food caddy These are communal bins so need to be shared and remember materials need to be segregated Your kitchen cupboard bin will assist you with this as each flat has been provided one Markey 43 Construction PART THREE Refuse collection black bin All rubbish collected in the black bin goes to landfill We encourage all residents to recycle as much as possible before
44. ppliances on standby and remember not to leave laptops and appliances mobile phones on charge unnecessarily 6 Wash full loads If possible fill up the washing machine tumble dryer or dishwasher one full load uses less energy than two half loads 7 Use what you Only boil as much water as you need but remember to cover the elements need if you re using an electric kettle 8 Turn off taps A dripping hot water tap wastes energy and in one week wastes enough hot water to fill half a bath so fix leaking taps and make sure they re fully turned off 9 Energy saving They last up to 10 times longer than ordinary bulbs and using one can save light bulbs you around 40 over the lifetime of the bulb 40 Energy saving Visit www est org uk and carry out a home energy check By answering a trust few simple questions about your home you will receive a free impartial report telling you how you can save on your household energy bills Markey 27 Construction PART TWO 2 3 The Code for Sustainable Homes CSH The Code for Sustainable Homes CSH is an environmental assessment method for rating and certifying the performance of new homes It is ascheme lead by the Department of Communities and Local Government DCLG and has been created to encourage continuous improvement in sustainable home building 2 3 1 Scope and Scoring The Code uses a sustainability rating system indicated by stars to communicate the overall sustai
45. putting anything in the refuse bin This reduces the impact on the environment and Under the Duty of Care regulations all householders need to ensure that their refuse is passed to authorised carriers only Householders not taking reasonable measures to do so could face fines of up to 5 000 Refuse collection guidelines All rubbish must fit in the bin and the lid must be closed Rubbish placed at the side or on top of the bin will not be collected Put your food waste caddy next your bin for collection The same crew will collect the food waste in a separate compartment one the vehicle 3 4 2 Collection day changes When there is a Bank Holiday in the week the refuse is usually collected one day later Separate arrangements are made for the Christmas New Year period Markey 44 Construction PART THREE Food waste collection Cheltenham Borough Council operates a food waste collection on a weekly basis How to use the weekly food waste collection 1 Line the small caddy with a compostable liner or newspaper 2 Use the smaller caddy in the kitchen to collect the food waste 3 Every few days transfer the food waste and the liner to the larger caddy 4 Put the larger caddy outside next to the correct bin every week for collection The food waste is then collected weekly which is then turned into compost Caddy Facts Both caddies are lockable Rotate the handle to the front of the caddy and it locks
46. r Frame A timber frame construction method was chosen it heats up your home quicker It offers a quicker construction time than a typical masonry structure and requires lower maintenance The timber which has been used has been sourced from sustainably managed forests which generally plant more trees than those that are cut down Markey 11 Construction PART ONE 1 1 5 Air Source Heating Your home has been fitted with an air source heat pump air to water It works by extracting heat from the outside air and distributing the heat via the central heating system Unlike a typical boiler your heat pump delivers heat at a lower temperature over much longer periods This means that they need to be left on at all times By selecting off on the thermostat the Air Source Heat pump is actually still on functioning at 5 C It also means that radiators should never feel as hot to the touch as they would do when using a typical heating system the high levels of insulation ensure that your home will stay warm Markey 12 Construction PART ONE 1 1 6 General Advice Your home has been designed to meet short term accommodation needs and it is not anticipated that it would require further adaptation to meet your housing requirements including any additional appliance need However should your circumstances change to warrant any reconsideration of this then please contact the Association or their appointed agent
47. ratures every means the room unit has been set up to give the same temperatures ever day If you wish to change this set up to enter for individual days press OK to exit Then press UP and DOWN together and hold down for 10 seconds Press HEAT TIMES to enable daily time settings Press OK to accept Now press and follow the instruction below To revert to the same programme each day repeat the above process When the daily programme is enabled the bar graph shows the temperatures for the 24 hours of Monday A Low temperature is indicated by a Mid temperature by and a High temperature by If you are happy with the temperatures entered for Monday Press OK Tuesday s temperatures appear If you are happy with these temperatures press OK again and so on to Sunday Press OK The screen returns to normal Markey 16 Construction PART ONE Smart Start SMART START varies the start up times to ensure that the building achieves temperature by the required time The smart start system is continually learning the temperature rise requirement delaying the start up of the system therefore saving energy during milder weather SETUP FOR SMART START To toggle the Smart Start function between enabled and disabled hold UP and DOWN together for 10 seconds The button can now be used to toggle Smart Start between active and deactivated Markey 17 Construction PART ONE 1 2 2 Internal Lighting F
48. rthern Ireland to help businesses and individuals reap the benefits of reducing waste develop sustainable products and use resources in an efficient way Areas WRAP Impacts on Waste prevention Both at home and at work WRAP seeks to reduce the amount of waste produced protecting natural resources whilst cutting costs and reducing carbon footprints Collecting and sorting Helping people to recycle as much of their waste as possible to reduce the amount of rubbish being sent to landfill and reduce the need to extract materials Recycling and reprocessing Helping the UK recycling and reprocessing sector to create demand for recyclable material Market development Helping with the recycling of material through efficient processes creating high value products and suitable market demand If you would like guidance on recycling and sustainable waste disposal please visit their website for further information www wrap org uk Markey 48 Construction PART THREE 3 4 5 Recycling i l REDUCE The local authority offers a bulky domestic waste collection service for ye Ro the removal of large household items from outside your home Before e Sa disposing of any unwanted furniture or goods please consider amp donating your unwanted goods to one of the organisations below This E will save you the cost of disposal and will enable others to reuse you gt 7 unwanted items Y O O 2 ozu N Furniture Recycling Proj
49. ruction 08457 500 500 customer relations severntrent co uk 22 Markey Construction 23 PART TWO 2 1 Climate Change 2 1 1 What is Climate Change Climate Change refers to changes in the earth s temperature over the last 100 years Changes in climate can be caused by adjustments to climatic systems such as a volcanic eruption and cyclical changes in solar activity Today climate change is most often used in to depict an anthropogenic human change to climate The principal way in which humans are understood to be affecting the climate is through the release of greenhouse gases into the atmosphere Climate Change is used interchangeably with global warming both of which reflect a trend of warming that scientists have observed over the past century Climate Change is a more fitting term than global warming as climate change describes the broader changes in climate 2 1 2 The Cause of Climate Change There is now strong evidence and almost universal agreement between scientists amp academics that significant recent global warming can not be explained just by natural causes Humans are changing the climate by their actions through heating our homes running our cars construction and manufacturing all of which emit greenhouse gases which warm the atmosphere In the last 100 years the Earth has warmed by 0 75 degrees Celsius Global sea levels have risen glaciers and sea ice have melted and extr
50. sidency will be required on your visit Open 7 days a week except Christmas Day and New Year s Day Opening hours 9am 6 15pm all year round The Household Recycling Centres cannot accept any business waste It is illegal for HRCs to accept any waste from businesses Markey 53 Construction PART THREE 3 5 Sustainable DIY If you are planning to carry out DIY it is important to choose the most suitable materials for the job Here are some tips to ensure that you chose products that are sustainable non hazardous and are suited to your home Decoration Whaddon Road Paint used Glidden Magnolia Contract Matt Available from Widely Tiles used Available from Bathroom CAN30084 150 x 150 mm bumpy white CANDY British Ceramics Fixings itis important to remember that your home is constructed using a timber frame so when fixing a picture frame to the wall for example you will need to check exactly what you are screwing into It will be either plasterboard or into the stud wall in the case of it being plasterboard you will need a cavity wall fixing If it is stud you should be able to screw directly to the wall If you are in any doubt you should contact a professional as it is essential that know exactly what you are screwing drilling into prior to starting Timber the timber you choose can have an impact on the environment Materials that are less environmentally damaging do not necessarily cost more
51. t surfaces or in places where there is little or no movement of air You will find it in the corners of rooms or near windows or behind furniture It mostly appears on north facing walls which are colder because they do not get the sun The damp caused by condensation can cause mould to grow on walls fabric and furniture which eventually leads to rotting It can also cause paint to blister and wallpaper to peel off Mould gives off tiny seeds called spores these spores float in the air this is how it spreads and can make conditions such as Asthma Modern construction techniques such as insulation to walls draught proofing on doors and sealed window units have made it easier for you to keep your home warm by minimising draughts and stopping heat escaping from your home But these improvements also stop moisture escaping To reduce the risk of condensation in your home a control system can be installed such as Mechanical Ventilation Heat Recovery MVHR Please see section one for further details Markey 57 Construction PART THREE There are a number of things you can do Make less moisture Wipethe water from your windows and sills with a cloth but make sure you wring your cloth out in the sink and don t put the wet cloth on a heater to dry Putting a wet cloth on a heater allows the water to evaporate back into the air which means it will re appear as condensation when the temperature drops Don tdry washing inside
52. ted Kingdom Directions Email Save Zoom Dean Close School uu d Lansd O y Road SS Ss we e Ros 4 o ya l gt spol ye The Mor Chapte Lid E e 1 E Se i 3 ton 5 pad g puce iv gown Ro P IPS w FAC gt 5 amp S Lypiatt Drive i LJ A Ti ff E vol Walk a d 2 ty 2 Roval Union Y rer 69 PART FOUR Historic Railway Travel The Gloucestershire Warwickshire Railway is a volunteer run heritage railway that has reopened the closed railway line offering a 20 mile round trip between Toddington and Cheltenham Racecourse through some of the most spectacular scenery in the Cotswolds The Railway attracts a varying range of steam locomotives and has its home fleet of heritage diesel locomotives Gloucestershire Warwickshire Steam Railway The Railway Station Toddington 01242 621405 Gloucesteshire GL54 5DT www gwsr com 4 1 3 Bus Route The Stage Coach A bus route runs directly outside your home and will take you to Cheltenham town centre You will find a timetable for this service effective from September 2012 in the appendices of this Guide For more bus service information please visit http www stagecoachbus com CheltRM aspx Markey 70 PART FOUR 4 1 4 Park amp Ride Schemes Due to the location of your home there are no park amp ride facilities close to your home but if travelling further afield to Cheltenham or Gloucester Park and Ride services can help you
53. ting and High a morning and evening setting Your MPRT will then operate your heating to maintain these MPRT will then operate your heating to maintain these MPRT temperature settings Follow steps 1 to 3 on the following page Markey 14 PART ONE 1 Setting the clock Hold down Heat times for 5 seconds This screen appears MON TUE WED THU ERI SAT SUN TO ACCEPT amp CONTINUE PRESS OK TO CHANGE VALUE PRESS AORY Use UP and DOWN buttons to alter the blinking text hours Press OK to proceed to minutes and change using UP and DOWN Press OK to proceed to day and change using UP and DOWN Press OK and the time is now set and the screen returns to normal 2 Setting the temperature Press H This screen appears A High Setting B a nie AMI TO ACCEPT amp CONTINUE PRESS OK TO CHANGE VALUE PRESS OR Y Use UP and DOWN to set the High temperature You have now set your high temperature Press OK and the screen will return to normal 15 PART ONE 3 Setting the heating times Press HEAT TIMES N a MON TUE WED This screen appears THU ERI SAT SUN FOR LOW PRESS L FOR MEDIUM PRESS M FOR HIGH PRESS H TO ACCEPT amp CONTINUE PRESS OK NOTE If the screen above appears without the days of the week displayed it means the room unit has been set up to give the same temperatures every means the room unit has been set up to give the same tempe
54. ts and brush to remove loose dirt etc Clean the drawer box using a clean damp cloth containing a small amount of mild detergent Avoid over wetting gently wipe over the surface in one direction and then wipe over with a clean dry cloth A cleaning agent such as Fairy Liquid is recommended Do not use any abrasive cleaning agents acids bleaches petrol or solvents Similarly do not use scouring pads wire wool or any similar cleaning aids Particularly avoid saturating the drawer bottom with excessive water or any other liquid General Care 1 Never place hot cooking utensils taken straight from the hob or oven directly onto the worktop surface as this will cause damage Use heat resistant mats The Duropal laminate is tested to a temperature of 180c Boiling water and cooking splashes will therefore do no harm to the surface of the worktop 2 Do not allow water or other liquids to stand on the worktop or collect around joints and cutouts Wipe away immediately 3 Check the seal around all inset sink tops hob cut outs end caps jointing strips etc thoroughly in order to ensure no moisture penetration Always use a sealing agent on exposed chipboard edges and if an edging becomes loose or is damaged have it replaced immediately 4 Do not cut objects directly on the worktop always use a chopping board for preparing food Cleaning Worktops The major advantage of Premiere Kitchens worktops is that the HPL surface makes cleaning so simp
55. who will advise further The communal garden is there for all tenants to enjoy but please do not remove or adjust the planting in the garden without consulting the Association or the Association s appointed Agent you may be charged Please always remember to be considerate to your neighbours when in the garden Your housing association hold no responsibility for your contents so please ensure that you arrange a comprehensive contents insurance policy to cover you for fire burglary house break in storm and flood damage and other risks as soon as you move in Ifyou are installing digital television please be aware that the wiring has already been done for you Make the engineer aware to avoid unnecessary cabling around the building Markey 13 PART ONE 1 2 Settings 1 2 1 Heating your Home To make things as simple as possible we have already set up your thermostat and heating system So that you have an idea of what everything means a diagram of the thermostat has been provided below Thermostat Controls Layout AM w i Lon vo ALTER YOUR T TERRA LI momo EE PRESS TO SET LOK M P RT AR Toma APRS T0 ALTER YOUR WO Y mg O PRESS TO ACTED ne CONOS F mu o PES DAA NO OU TEMPERATE mat oF HAGA TEMPERA PRESS FOR 1 HOUR On your MPRT unit you set the value of three temperatures Low Medium and High Low is typically a night setting Medium an afternoon set
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