Headcount portal user guide, section 1: Logging onto the headcount
Contents
1. Calderdal ni Headcount Portal User Guide Section 1 Section 2 Section 3 Section 4 Section 5 Section 6 Section 7 Logging Supporting Children s Forecast Actual Task Adjustment Reports On Information Data Estimate Task Adding Task Editing amp Removing SECTION 1 LOGGING ON TO HEADCOUNT PORTAL URL https ems calderdale gov uk ProviderPortal LIVE Account Account Login Access the portal using the Web Address provided above Select the address or copy and paste into your Internet Browser address bar Usemame Login to Headcount Portal by completing the a user name and password fields on the login box sae then select eis a ERE ee Note If you cannot remember either your Username or Password you can Select the links Forgotten your usemame below the Login button and follow the instructions Forgotten your password The first time you login you will be redirected to an information page and an email will be sent to you with a confirmation Web Address As security is paramount you will be required to change your password every three months Register User We have sent a confirmation email to your registered email address The email contains a confirmation link which will bring you back to the main login page You must use this link to continue with your registration At each subsequent login to the Headcount Portal you will be directed to the Homepage as detailed in Section 2 After followin2. g the Web Address sent in the confirmation email you will see the confirmation message displayed Registration Confirmed T Thanks you have confirmed your email address and now may log in Change Password During this login you will be prompted to change OS your password to a memorable one this must Your password must be changed to allow access to the portal contain at least 8 characters and must contain Upper Case Lower Case and Two Numbers E g Current password amp eesesess Password01 Please do not use Password01 as your new password New password eseesceeeeee This is only an example Complete the current password new password Confirm new password F seessesees confirm new password fields and select Change password Change password At the Security Details prompt select a secret ae Pi taila question and provide a memorable answer Security Details then select Save Please choose a secret question and provide an answer Secret Question Mothers Maiden Name Secret Answer af seseee Save Congratulations you have now successfully logged in for the first time and will have access to the Early Years Headcount Portal Changing Resetting of User Name Password Retrieving Your User Name 1 From the portal Log In screen click the Forgotten your username link to display the Forgotten Username page Forgotten Username To retrieve your username enter the registered email addre
3. gii O e Early Years Provider Portal File Edit View Favorites Tools Help 3 g EY Provider Add to favorites Add to Favorites bar S v D vy v Page v Safety v Tools v n Open Objects 4 Evince Directory ECS Checker DFE Census Organize favorites Early Years Provider Portal do EYCST Work Related Sites i Information Sites d Personal Favorites Bar do Links for United Kingdom Links for United States do MaD Evidence d Corparate Links Microsoft Websites MSN Websites do Other Helpful Information Pool MetroCards new booking system Vision A Windows Live Are you eligible Home Access CCM Childcare Provider s Support Welcome to the Provider Portal This portal will allow you to securely and quickly submit your early education funding claim for eligible two year olds three and four year olds each term Guidance on how to complete your headcount is available on the Council website by clicking HERE a Jet eee he a ee et a 8 ed Create Booking Course Booking Google Maps Intranet MSN com Pages Intranet Home Page Post Office Travel Insurance Foreign Currency and Savings too Posters Templates Microsoft Office Online Radio Station Guide SafeCom Search QA Warning Policy j ay 0 gt Oy Oy BS Pe Se o 0D r L u3 2 Username format Your username will never change and follows the format of Surname and fir
4. ss associated with your account Email Address 2 Enter Enter your registered Email Address and click the Submit button 3 Access your registered email account and retrieve your user name Resetting Your Portal Password To reset your password 1 From the portal Log In screen click the Forgotten your password link to display the Forgotten Password page Forgotten Password To reset your password enter the requested account details User name eo Emal Address o 2 Enter your User name and registered Email Address and click the Submit button 3 If second factor authentication is enabled enter the Secret Answer and click the Submit button FAQ amp Logging On Problems 1 We have had some queries regarding not being able to log in and links in email that are automatically generated by the Portal that sometimes do not work Can we suggest that you follow the steps below and add a link to your Favorites Bar so that you have a correctly working link whenever you open your web browser o Click on this link https ems calderdale gov uk ProviderPortal_ LIVE Account Account Login o Now click Favorites on the toolbar as underlined in red o Now click on Add to Favorites Bar as underlined in blue this will now sit on your Favorites Bar whenever you open either Internet Explorer or Google Chrome Please see insert below to follow instructions above AF xi https ems calderdale gov uk ProviderPortal LIVE Account Account Lo
5. st initial i e Joe Bloggs would be Bloggsj 3 Internet Explorer or Google Chrome are recommended as the best formats for logging on the portal 4 We have also had queries regarding a message stating the date is in the wrong format when entering the date of birth for children via Google Chrome To change to the correct settings Click into the settings bars circled in red Click on settings underlined in red Scroll down to bottom of page and click on Show advanced settings Then scroll down to Languages and click on the Language and input settings button Then click Add and search for English United Kingdom and click OK If possible click on English United States and English and delete by pressing the X at the end If you cannot delete English United States click on English United Kingdom and click on Use this language for spell checking O O 0 0 OO Eh Googie AS BM cocoate OB btpsynwwgoogle co uks qws_red ss 2 Apps EY Prowkder Portal Headcount Portal CapitaMetching Citizens Portal Log g Open Objects lt amp Ev ince Directory ECS Checker OE Census d Royal Mail Postcodes ew pak ee ardiye Mew micegrite window QGooloriartcs Recent Tabs Edit uk Copy Parte Dive page i frend Far Google a Downloads settings Aleut Google hret Help Google Search m Peeing Lacky Meee tele Exit
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