User Guide
Contents
1. This window is equipped with See more Espagnolette handle 40 Ventilation position 41 Friction arm 43 It can also be fitted with See more Espagnolette handle with child lock 40 Espagnolette handle with lock 40 Espagnolette handle for cylinder lock 40 Electric opener for remote operation 41 PN fitting 42 Window stay 42 Safety restrictor 42 Integral blind 42 Lockable restrictor 43 Click vent 43 24 Sidehung projecting window This window opens by turning the handle to a horizontal position and pushing the sash outwards The window is closed by pulling the sash back to the frame and returning the handle to the vertical position Sidehung projecting windows are fitted with friction arms and guide rails which allow the window to be held in any position between closed and fully open at 90 for VELFAC 400 Sidehung projecting window VELFAC 200 and 135 for VELFAC 400 VELFAC 200 VELEAC 400 Friction adjustment Friction in the i guide rails can be adjusted by turning the screws at the top of the sash with a 4mm hexagon key for VELFAC 200 and a Torx T20 screwdriver for VELFAC 400 VELFAC 400 Cleaning When the sash is fully opened a gap is formed at the hinge side This allows the external side of the sash to be cleaned from inside the building Care Guide rails should be kept free of VELFAC 200 dust or dirt by cleaning with a soft brush or cloth The slide rails should not be oiled as this w2. Click vent 43 32 Patio door The patio door is opened by turning the handle to a horizontal position and pushing the door leaf outwards The door opens to 90 and is equipped with a friction arm which allows it to be held in any position between closed and fully open Doors can be fitted with a hinge to allow 180 opening but then cannot be fitted with a friction arm The patio door is closed by pulling back to the frame and returning the handle to the vertical position Double doors can be supplied with different types of mullion see page 39 for more information Patio door Care It is important to keep the slide rails VELFAC 200 free of dust and dirt by using a soft brush or cloth The slide rails should not be oiled as this will accumulate dust and dirt and remove friction The hinges require oiling at least once per year using acid free oil In order to ensure the hinges are properly lubricated the window should be opened and closed several times during and after oiling Friction arm adjustment The friction VELFAC 200 arm found at the top edge can be adjusted by turning the friction bolt using a 4mm hexagon key 33 The sliding door is equipped with Sliding door See more Espagnolette handle 40 Ventilation position 41 It can also be fitted with See more The sliding door is opened by turning Espagnolette handle the handles at the sides of the door leaf with child lock 40 i E t
3. Ensure that no debris is obstructing the slide motion of the moving arm If the window is operable after being damaged by forced entry or accident it should be closed and secured If the glass unit has been broken any remains should be carefully removed taking all necessary safety precautions i e wearing protective clothing such as gloves safety glasses suitable footwear etc To restore building security temporary glazing material such as plywood or similar may be glazed into the aluminium sash profile until a replacement glass unit is available In order to ensure your product warranty is maintained please contact VELFAC Customer Service to arrange repair of windows or to supply and fit replacement glass units VELFAC Customer Service A national system of service support ensures a fast and efficient response to any issues which may arise A wide range of modifications and repairs are possible through VELFAC Customer Service including e Supply and installation of replacement double glazed units e Supply and installation of replacement components e Repair of damaged wood frames or aluminium sashes e Conversion of fixed windows to opening e Retro fitting of opening restrictors e Retro fitting of electric motor openers All our Service Engineers undergo a comprehensive training programme that equips them with interpersonal and problem solving skills and in depth product knowledge Using a VELFAC Engineer will ensure your 12 Ye
4. open although the ventilation position should be used in bad weather The friction arm can be adjusted if operation is too tight or loose please consult pages which refer to your specific opening function Clickvent The vent is fitted within the frame and provides background ventilation The vent is opened by pressing one or both ends marked with circles 43 VELFAC ADVANCED WINDOW DESIGN VELFAC LTD T 01223 897100 The Old Livery F 01223 897101 Hildersham E customerservices VELFAC co uk Cambridge W www VELFAC co uk CB21 6DR W www VELFAC ie VELFAC LTD M 1 0 C Suite 11A Styal Road Manchester M22 5WB VELFAC LTD Ground Floor 1400 Montagu Court Kettering Parkway Venture Park Kettering NN15 6XR VELFAC Ireland Ltd 30 32 Donnybrook Road Dublin 4 T O1 2697406 F 01 2697555 Ka Certificate No Fa 32 087 07 32 06 07 2005 2007 VELFAC LTD VELFAC and VELFAC logo are registered trademarks used under license by VELFAC Group
5. restrictor is loose then the restricting arm is moved to the side to deactivate The restrictor arm must be back in place before the sash is closed on closing the restrictor will automatically re engage PN fitting The fitting makes it difficult for unwanted guests to enter if the window is open When opening the window the arm is lifted and re engaged when the required opening is achieved The arm is raised to a vertical position to disengage allowing the sash to open fully N B Please note that some insurance companies won t cover losses from burglaries which have been committed when windows have been left in a ventilation position Window stay The arm is fitted to the wood frame and when used is hooked into an eyelet on the sash to achieve an opening of ap proximately 130mm Integral blind Integral blinds within the double glazed unit are operated using a cord or an electric motor depending on specification Safety fittings and other accessories Lockable restrictor This restrictor limits the opening of the sash to 10cm It is possible to disengage the restrictor by turning the lock through 90 with a 5mm hexagon key The lock must always be re engaged after use Care must be taken to ensure the restricting arm is clear of the structure before being allowed to hang loose Friction arm This fitting allows the sash to be held in any position between closed and fully
6. see page 21 for more information should be cleaned using a damp cloth Wood is a natural product containing resin Occasionally beads of crystallised resin may form on the surface of the frame These beads can be removed by gently rubbing with a cloth dampened with meths or other alcohol based substance 15 Did you know that 16 You must air new build properties more regularly than old ones this also applies to refurbishments or extensions People give off approximately 2L of water every 24 hours airing is the only way to remove it Damp indoor climates may cause headaches coughing sore eyes allergies and skin problems Condensation on your windows inside Formation of condensation on the inside of your windows is a natural occurrence which cannot be completely avoided It forms when warm moisture held in the internal atmosphere cools against the glass and forms small droplets of water Because warm air can hold more moisture condensation increases as the room temperature is lowered and improves as the temperature rises Moisture running on to the wood frame may generate fungus or discolouration There are three important measures to combat condensation 1 Rooms should be aired thoroughly two or three times a day for at least 10 minutes especially after baths or showers cooking or if clothes are dried inside 2 Aconsistent indoor temperature of 20 22 C should be maintained 3
7. the catch engages to keep it in the cleaning position Large reversible windows have an additional safety arm which is moved outwards and fixed to the frame to ensure the sash is stable before cleaning When the sash has been cleaned the catch and arm are disengaged and the bottom of the sash is guided back towards the top The safety restrictor will automatically re engage when the sash is closed DO NOT LEAN OUT OF THE WINDOW WHEN REVERSING SASH NEVER LEAVE WINDOW UNATTENDED WHILE RESTRICTOR IS DISENGAGED 29 This window door is equipped with See more Handle 41 This window door can also be fitted with See more Trickle vent 43 30 Inward opening windows and patio doors Inward opening windows and doors can be sidehung bottomhung or turn and tilt which allows both sidehung and bottomhung functions The sidehung opening function allows the window or door to be opened inwards by turning the handle 90 from A to B A bottom hung window or door allows a 10cm ventilation gap at the top by turning the handle 180 from A to C A turn and tilt window or door allows both functions using the same handle positions To close the window or door the sash is pushed back to the frame and the handle returned to position A Sidehung Bottomhung 2 leaf windows and doors To open both leaves the handle must be operated and the first leaf opened Then the lever at the edge of
8. Good air circulation in all rooms should be ensured Condensation on your windows outside Due to the low energy double glazing used in VELFAC windows condensation may form on the outside During colder months the outer pane cools further than the inner pane and moisture in the external atmosphere forms small droplets of water against the glass This kind of condensation is completely harmless to the window and will disappear as the external temperature increases Condensation between the two glazing panes If condensation forms between the two glazing panes the sealed double glazed unit has been punctured and must be replaced Please call the VELFAC Service Department on 01223 897100 If condensation has recently formed it may be due to e Recently installed windows which are completely air tight e Installation of under floor heating e New curtains e Moisture in new houses it may take as long asa year to dry a new house completely e The season condensation is more likely in autumn and winter 17 When you contact the Police to report a suspected crime ensure you seek advice on how to preserve the scene for forensic examination prior to clearing 18 Operation failure damage or break ins If the window cannot be easily operated check for any outside obstructions and remove If the window resists closing check for obstructions between the moving aluminium sash and the fixed timber mainframe
9. VELFAC ADVANCED WINDOW DESIGN k Contents Welcome In this guide you will find Life and light Energy efficiency Secured by Design Feel secure A friend of the environment Environmental Declaration Raw materials Manufacturing processes Testing 12 Year Product Warranty Care of your VELFAC windows Condensation inside Condensation outside Operation failure or break ins VELFAC Customer Service Window type O ON AD WH BW W N e e e e e e eA eA a O O ON ADA WBN KF O Technical terms Sidehung window Sidehung projecting window Fixed window Tophung projecting window Reversible window Inward opening windows and doors Patio door Sliding door Entrance door 2 1 window internal sash Mullions for 2 leaf windows and patio doors Espagnolette handles Ventilation control and other handles Safety fittings and other accessories 21 22 24 26 27 28 30 32 34 36 38 39 40 41 42 Welcome to VELFAC Advanced Window Design Our commitment to quality ensures that your VELFAC windows will retain their looks and functionality for years with the minimum of care Please feel free to contact us if you have any questions which are not answered in this User Guide Kind regards VELFAC LTD T 01223 897100 W www VELFAC co uk In this guide you will find an introduction to some of the benefits of VELFAC windows questions and answers regarding your 12 Year Warranty and information ab
10. ar Product Warranty is maintained VELFAC Customer Service 01223 897100 All VELFAC windows carry a unique identity tag to enable immediate tracing of spare parts should damage occur 19 Which type of window do you have VELFAC 200 VELFAC 400 VELFAC 100 You need to establish which VELFAC VELFAC 200 windows have a single window system you have to understand sightline on the external side how they operate and what adjustments are possible VELFAC 400 windows have a double sightline on the external side Please take a look at the diagrams and the descriptions to decide which of VELFAC 100 windows are inward VELFAC 200 VELFAC 400 or VELFAC 100 opening windows you own 20 Technical terms Sash Double glazed unit Locking mechanism Espagnolette Hinge side handle Closing side Gasket Weather seal Glazing bead Hinge Friction arm Mullion Glazing bar 2 stage keep allows ventilation position page 40 Closing side rebated Hinge Hinge side Glazing bar Glazing bead Gasket Latch Deadlock Glazing bar Handle f Cylinder LA Panel Strike Door leaf Threshold Frame 21 This window is equipped with See more Espagnolette handle 40 Ventilation position 41 Friction arm 43 It can also be fitted with See more Espagnolette handle with child lock 40 Espagnolette handle with lock 40 Espa
11. d and re charge your batteries Energy efficiency It has been proved that windows and doors are the main sources of heat loss from a building In order to reduce this loss it is important that high performance windows are installed The pine frame of a VELFAC window possesses the natural insulating properties of wood The double glazing incorporates a low energy coating and contains argon between the panes of glass the argon provides better insulation than air The slim frame also allows more light to enter the room generating free heat from the sun known as solar gain This combination means that your windows are some of the most energy efficient around Secured by Design Secured by Design is an initiative launched by the Association of Chief Police Officers Crime Prevention Initiatives and is backed by the Home Office Crime Reduction Unit The programme encourages the building industry to adopt crime prevention measures as part of development design The aim is to reduce the opportunity for crime and the fear of potential crime resulting in a safer and more secure environment VELFAC windows have been put through several severe tests which replicate forced entry and the following opening functions are Secured by Design accredited VELFAC 200 Sidehung window VELFAC 200 Fixed window VELFAC 200 Tophung projecting window VELFAC 200 Patio door Feel secure Burglars can enter a building through a window
12. e screw pivot of the middle fittings are undone using a Torx T10 hinge using a 6mm hexagon key screwdriver the pins on the front section removed and the plate relocated 2 leaf doors To open both leaves the handle must be operated and the first The door leaf can be adjusted sideways by leaf opened Then the lever at the edge loosening the hinge of second leaf must fal be operated to dis engage the flushbolt screws using a 3mm hexagon key and the door adjusted to suit 37 The internal sash is equipped with handles or screws 38 2 1 window tnternal sash The internal sash of a2 1 window significantly improves acoustic and thermal properties In order to constantly maintain this improvement the internal sash must remain closed The internal sash can be supplied as sidehung or tophung and should only be opened for cleaning purposes The sidehung sash is opened by turning the small handle s and pulling inwards The tophung sash should be completely dismounted before commencing Dismounting a tophung internal sash In order to remove the tophung sash loosen the screws hold down the Sidehung top hinge pin and tip out the sash this operation will require 2 persons Mullions for 2 leaf windows and patio doors Escape A fixed mullion cannot be moved when both sashes are open The escape mullion is fixed when both sashes are opened but in an emergency the flushbolt at the t
13. ed fungicides lacquers and paints are used as well as being vapour free they are also more environmentally friendly Manufacturing processes Our objective is to develop highly efficient manufacturing processes which do not lose sight of the value of individual craftsmanship We aim to streamline our production flow whilst encouraging the individual to constantly assess the quality of each stage in the process and each part of the finished product Wherever possible we exploit the latest technology computer driven machinery is commonplace and automatic systems surface treat and dry frames quickly Team responsibility is actively encouraged to ensure production standards remain consistently high Random independent inspection of finished windows further ensures quality standards are maintained 11 Aircraft engines are used to generate wind pressure against VELFAC windows to test their resistance to the extreme forces of nature 12 Testing Millions of VELFAC windows are installed across Europe and thousands of people test them every day Despite our highly successful track record we maintain a demanding testing programme to ensure our windows continue to satisfy and often exceed all necessary regulatory standards Our windows have been tested by Europe s most rigorous standards agencies which have analysed all aspects of window design and performance This tough programme of testing ensures that your window
14. either by breaking the glass or frame picking the lock or removing the glass panes entirely VELFAC windows resist all such forms of attack VELFAC windows are internally beaded so it is impossible to remove the glass from the outside the double glazed panes require considerable force and resulting noise to break and frames are designed to withstand even the most determined criminal Lockable handles can further enhance the security of each window and specially designed child locks also provide a safer environment for families Stop the thief before he breaks in e Make it look like youre at home even if you re out e If you go away ask your neighbour to empty your letterbox and use your dustbin e Install movement responsive sensor lights outside e Place valuables out of sight A friend of the environment VELFAC has long recognised the need to care for and protect the environment and this philosophy lies at the heart of all that the company does a unique demonstration of how a major manufacturer can implement an effective environmental policy VELFAC applies strict principles to every stage of the design production and installation process wood is sourced from controlled forests practising sustained management local wind farms provide the majority of power to our manufacturing facilities surface treatments are 100 water based and hydroelectricity contributes to the production of aluminium a propo
15. gnolette handle for cylinder lock 40 Electric opener for remote operation 41 PN fitting 42 Integral blind 42 Window stay 42 Safety restrictor 42 Lockable restrictor 43 Click vent 43 22 Sidehung window This window is opened by turning the handle to a horizontal position and pushing the sash outwards The window opens to 90 and is equipped with a friction arm which allows the sash to be held in any position between closed and fully open The window is closed by pulling the sash back to the frame and returning the handle to the vertical position Double leafed windows can be supplied with different types of mullion see page 39 for more information Double leafed window Sidehung window Friction arm adjustment The VELFAC 200 friction arm found at the bottom edge or occasionally top can be adjusted by turning the friction bolt using a 4mm hexagon key Care It is important to keep the slide rails free of dust and dirt by using a soft brush or cloth The slide rails should not be oiled as this will accumulate dust and dirt and remove friction The hinges require oiling at least once a year using acid free oil In order to ensure the hinges are properly lubricated the window should be opened and closed several times during and after oiling VELFAC 400 A Maintenance tip Ifthe window is situated on the ground floor open and clean or maintain it from the outside VELFAC 400 A 1 en 23
16. ill accumulate dust and dirt and remove friction 25 This window can be fitted with Integral blind Click vent 26 See more 42 43 Fixed window A fixed window cannot be opened and therefore requires no maintenance or adjustments of opening fittings Fixed windows can be converted to opening Please call VELFAC Customer Service on 01223 897100 for more information This window is equipped with Tophung projecting window See more Espagnolette handle 40 Ventilation position 41 Friction arm 43 This window is opened by turning the It can also be fitted with handle to a vertical position and pushing See more Espagnolette handle the sash outwards with child lock 40 Espagnolette handle P with lock 40 The window is closed by pulling the n E lt 2 Espagnolette handle sash back to the frame and returning the for cylinder lock 40 handle to the horizontal position 4mm hexagon key Each screw is adjusted Electric opener for remote operation 41 equally to keep the sash level and square ese PN fitti 42 Friction arm adjustment Friction fake on ase Integral blind 42 can be adjusted by turning the friction Cleaning Ensure that guide rails are free E P i Safet trict 42 screws at the sides of the sash using a from dust and dirt S E Lockable restrictor 43 Click vent 43 27 This window is equipped with See more Safety catch 29 Espagnolette handle 40 Ventilation posit
17. ion 41 Safety restrictor 42 Friction arm 43 It can also be fitted with See more Espagnolette handle with child lock 40 Espagnolette handle with lock 40 Espagnolette handle for cylinder lock 40 Electric opener for remote operation 41 PN fitting 42 Lockable restrictor 43 Click vent 43 28 Reversible window The window opens by turning the handle to a vertical position and pushing the sash outwards until the safety restrictor engages at an opening of 5 10cm The window is closed by pulling the sash back to the frame and returning the handle to the horizontal position The VELFAC 200 restrictor is disengaged by pulling the sash slightly back until loose Restrictor f PF Restrictor vELFAC 200 DoF y VELFAC 400 and the restricting arm moved to the side to deactivate VELFAC 400 has restrictors on both sides which need disengaging in sequence right first then left Friction arm adjustment Friction is adjusted in VELFAC 200 by Reversible window equally turning the screws at the sides of the sash anti clockwise using a 3mm hexagon key VELFAC 400 reversible windows have no friction arm Cleaning The external side of the window can be cleaned from inside the building by reversing the sash When pushed outwards the top of the sash can be pulled gently downwards Safety catch Safety catch VELFAC 200 VELFAC 400 toward the bottom of the window The sash is fully reversed when
18. l Windows should be cleaned with a soft cloth or soft bristle brush and luke warm water with a few drops of mild detergent detergents must not contain solvent or abrasive To dry the window use a window scraper or wipe with a slightly damp Chamois leather or fine cloth Traces left on the glass after removing stickers can be removed with meths or other alcohol based substances care must be taken to avoid contact with other parts These maintenance instructions must be followed to ensure that your warranty remains valid How to care for your VELFAC windows The external window sash is made from aluminium with a powder coated finish It will need cleaning at least once every year with a soft cloth or soft bristle brush and luke warm water with a few drops of mild detergent If any material such as paint wet concrete etc splashes on to this surface it must be washed off immediately A scratch will not affect the durability of the sash as the aluminium will form a natural layer of oxide however scratches should be repaired immediately to ensure that your warranty remains valid The internal window frame is manufactured from pine which has been coated with a water based lacquer or paint The frame should be dusted and wiped clean regularly Minor scratches can be repaired with water based diffusion open paint or lacquer although contact with other window materials should be avoided The glazing bead weather seals and gaskets
19. o a horizontal position The door is Espagnolette handle with lock 4O then pushed outwards approximately Espagnolette handle 10cm and slid across for cylinder lock 40 Click vent 43 The door is closed by sliding across and pulling back toward the frame The handles are then turned back toa vertical position 34 Care The slide rails must be kept free from dust and dirt with a cloth or soft brush The front carriage the hinge that moves in the slide rail at the leading edge of the door must be oiled at least once a year 35 The door can be fitted with Trickle vent see more s 43 Flush door 36 Entrance door The entrance door opens by pushing down the handle and opening outwards The door leaf will open to 180 To close the door is pulled back to the frame where the latch re engages To lock the door the handle is lifted before turning the key or thumbturn Care The hinges require oiling at least once a year using acid free oil In order to ensure the hinges are properly lubricated the door should be opened and closed several times during and after oiling It is recommended that the door leaf of a flush door be painted every 5 years to maintain the finish Entrance door Adjustment The The height of the closing pressure door leaf may may be adjusted by be adjusted by relocating the front turning the thread section of the strike underneath the plate Th
20. op of the mullion can be disengaged and the mullion completely removed to allow a double escape opening French Casement The French Casement mullion is fixed to the leading edge of the Sash 2 Once Sash 1 has been opened flushbolts at the top and bottom of the mullion can be disengaged and Sash 2 subsequently opened The mullion will move with the sash providing a clear opening for both sashes The flushbolts of Sash 2 must be re engaged before closing Sash 1 VELFAC 200 Flush bolt for escape and French Casement mullion VELFAC 200 amp VELFAC 400 Handle for Sash 2 with narrow French Casement VELFAC 4 Operation of VELFAC 400 removeable mullion 39 Care The locking mechanism at the leading edge of the sash will require oiling at least once a year using acid free oil Operate the handle during oiling to lubricate properly Tip Standard Espagnolette handles can be changed to other options by VELFAC Customer Service 40 Window handles Espagnolette standard VELFAC windows are usually operated by Espagnolette handles although electric motors can be fitted for remote operation Espagnolette handles operate the locking mechanism at the leading edge of the sash Espagnolette with child lock Espagnolette handles can be fitted with a child proof safety lock This is a button which must be pressed at the same time as the handle is turned The button with child lock f
21. or cylinder lock automatically re engages when the sash is closed Espagnolette with lock Lockable Espagnolette handles are available with a small key to provide greater security Espagnolette for cylinder lock Espagnolette handles can be supplied to fit cylinders as part of a key strategy around a building Ventilation remote operation and other handles Ventilation position All outward opening windows and doors are fitted with 2 stage keeps The locking mechanism engages in stage 1 when fully closed The sash can also be opened to approx imately 1cm and the handle returned to the locked position in the second stage This allows a ventilation gap whilst keeping the window secure N B Please note that some insurance companies won t cover losses from burglaries which have been committed when windows have been left in a ventilation position Electric motor The electric motor is operated using a wall mounted switch or a remote control The motor chain must be kept clean and oiled Handle for inward opening windows and doors The handle can be used to operate sidehung and bottomhung opening functions The handle is also available with a child lock and a key operated lock 4l 42 Safety fittings and other accessories Safety restrictor This restrictor automatically engages when the sash is opened to approximately 10cm To open further the sash is pulled slightly back until the
22. out our environmental policies You will also find useful tips on the security of your property and advice about condensation and how to prevent it Detailed recommendations on the care of your windows can be found on pages 14 amp 15 and an introduction to the VELFAC Customer Service team is provided on pages 18 amp 19 which include recommendations for damage break ins or operation failure On page 20 you will find a guide to establish which VELFAC window sytstem you own and page 21 contains illustrations and an explanation of the technical terms used in this guide to describe the functionality of your windows Page 22 onwards describes how to use your windows and provides information on minor adjustments We hope that by using this guide you will be able to make the most of your VELFAC windows and enjoy them for many years to come Life and light We ensure that VELFAC windows use the best raw materials available sourced from environmentally conscious suppliers The combination of high performance glazing internal wood frame and external aluminium sash provides a service lifetime of 40 years or more Light generates a feeling of well being so it is essential to bring light into our homes The slim frame of a VELFAC window lets in significantly more natural daylight than traditional alternatives This increases the feeling of light space and warmth within a room and creates a relaxing atmosphere in which you can unwin
23. rtion coming from re cycled sources Environmental Declaration In order to measure the real impact of a product upon the environment all aspects such as energy consumption use of resources or waste disposal must be analysed at all stages of a window s life In collaboration with the Technological Institute in Denmark VELFAC has undertaken a cradle to grave analysis of window performance with the results published as an Environmental Declaration The document contains an analysis of all materials used in window production and gives a measure of environmental impact across five distinct areas Raw materials Production processes Window performance and use Disposal Mm BR WN Transport To download a copy please visit www VELFAC co uk 10 Raw materials The quality of the raw materials used is fundamental to the lifetime performance of each VELFAC window By using only the best materials we achieve the highest level of performance from our windows For example e Pine trees used in the production of frames for VELFAC windows are grown in northern forests which mean they mature slowly as a result the wood is denser and harder wearing than standard pine e Low energy double glazed units are used as standard in all VELFAC windows delivering better insulating properties Polyester powder coated aluminium is extremely weather resistant and does not rust or corrode Only water bas
24. s are at the forefront of window technology and will perform for many years 12 Year Product Warranty Over 50 years experience in window manufacture lies behind every VELFAC window This experience combined with our testing programme enables us to offer a comprehensive warranty of 12 years on our windows and double glazed units This warranty is one of the best offered by any window supplier and reflects the confidence we have in the quality of our product guaranteeing the performance in all weather conditions A national system of service support ensures a fast and efficient response to any issues which may arise For more information on VELFAC Customer Service please consult pages 18 amp 19 13 Your windows will need more regular maintenance if they are exposed to strong sunlight on South facing facades if you live in a marine or industrial environment or if you have high levels of internal humidity 14 How to care for your VELFAC windows The correct cleaning and maintenance of your windows will keep them looking good and ensure they will resist even the harshest weather conditions for years to come Washing and oiling Once installed a VELFAC window virtually takes care of itself all it needs is regular cleaning and oiling of the hinges handle and locking mechanism with acid free oil at least once a year Pages 22 37 contain diagrams showing the parts which require oiling indicated by 2 drops of oi
25. second leaf must be operated to dis engage the flushbolt The lever must be re engaged when closing Inward opening windows and patio doors Care The hinges require oiling at least once a year using acid free oil In order to ensure the hinges are properly lubricated the window should be opened and closed several times during and after oiling Adjustment of the sash 1 Height is adjusted in the bottom corner hinge using a 4mm hexagon key D 2 You can adjust sideways by turning the screw in front in the bottom corner hinge E1 and or by turning the screw in the end of the scissor hinge located in the top frame corner F1 both with a 4mm hexagon key Adjustment of closing If you are not easily able to close the window or if the gasket is not tight then you are able to adjust the pressure in the following ways a Turning the bottom corner hinge screw using a 4mm hexagon key E2 b Turning the top scissor hinge screw while the window is tilted F2 c Turning the locking pins on the side of the window with a Torx T15 screwdriver G Clock wise to loosen and anti clock wise to tighten 31 The patio door is equipped with See more Espagnolette handle 40 Ventilation position 41 Friction arm 43 It can also be fitted with See more Espagnolette handle with child lock 40 Espagnolette handle with lock 40 Espagnolette handle for cylinder lock 40 PN fitting 42 Window stay 42 Integral blind 42
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