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The OSCARnet V2.0 User Guide Table of Contents

1. PAGE TITLEZZ d uceD HELP Products If you know the code of the product you want to find enter it into the box below Email our Customer Support at Add Pri ct b PEEP ES RS css spicers net Manage Products Enter Code Here or call 0870 607 0873 Bespoke Items T e E Show Spicers promotions Alternstives 4 eke mcn Consumables WHATS NEW Code Conversion gt CSS Phone Number Delivery Charge Name in Orders and Acknowledgement Mini Cstslogues Browse Sections Buttonz Promotion Psge oa Below is a list of products currently being promoted Click on the Delete icon to remove a product from the list Stock Dsts See All Updates Prices There are currently no new products k 2008 Updates Customers 2007 Updates Data Upload Exports Your Account Edit Site Banners PS Done 5 Internet tay product maintenance e SceenName 73 Design Control Micr e products To add products enter the code in the field on the left of the screen and click on Add Product You can remove products from the list by clicking on the minus sign to the right of the product Show Spicers New Products Spicers Ltd E Content department select some new products to promote If you tick this box they will also be displayed to your customer If you untick the box only the products in the list on the right will be displayed For the promotion to be displayed on the front end it is n
2. 2008 Updates 2007 Updates Your Account Upload File Edit Site Banners l B internet pa S Inbox Microsoft O FY SceenName Y Design Control Mi 66 The Upload Process The first stage in any upload process is to select the relevant upload you wish to action This will determine what type of data you are going to apply to your site The screen will look like this Upload Options 3 Data Upload Microsoft Internet Explorer File Edit View Favorites Tools Help v p QB TA A o Bak CJ EN a p J Search Sj Favorites ES O Lg 3 Address amp https secure test1 secure op com OSCARnet2 design control Generic Bulk Upload aspx v Go Links Ry Search web E k EJ de Y gt Maps Jr Favorites W PC Health BB Spaces EA 00 aly bl amp Data Upload d amp searNet scarNet Home Updates Help Technical Support VIEW CONSUMER SITE DATA UPLOAD NEED HELP Products Choose the type of file you would like to upload from the drop down boxes then browse to find the file you Email our Customer Support at Prices would like to upload If you tick Ignore Summary the file will process completely without you having to commit it css spicers net or call 0870 607 0673 Customers f Select a data category and file type you would like to upload Prices wv Contract Prices v WHATS NEW Data Upload CSS Phone Number
3. f products cul products Microsoft Exporting Code Conversions To export all your code conversions click the link to the right side of the page This will give you a list of all code conversions applied to the whole OSCARnet site This file will be ready in the exports section of design control it will be in the same format as a Code Conversion upload file would be 90 Mini Catalogues This section will allow you to delete any mini catalogues you have created Highlight the catalogue you wish to remove and then click on the delete button 3 Product Mini Catalogues Microsoft Internet Explorer File Edit View Favorites Tools Help amp e gt i YA it T O O 93 2 zeen erm O A 2 m 13 Address https secure test 1 secure op com OSCARnet2 design control Product MiniCatalogues aspx vw Go Links y Search web o la El Ee M u Maps Favorites D I PC Heel Spaces 88 A Gi amp Product Mini Catalog 7v x 8 amp scarNet Home Updates Help Technical Support VIEW CONSUMER SITE PRODUCT MINI CATALOGUES 4 NEED HELP Products EN S SCH EN pe x Below is a list of existing Mini Catalogues To delete a catalogue select it in the list and click on Delete Email our Customer Support at css spicers net Manage Products or call 0870 607 0673 Bespoke Items MINI CATALOGUES Add Product Alternstives ben Consumables 4 WHA
4. 9 90 tipp01 Foam Applicator 20ml White Ref 801296 Pack 10 0 35 H Page 272A Pack Size 10 Recent Line 9 90 Sub Total 13 59 Delivery 0 00 Tax Label 2 38 Total 15 97 RETURN ALL RETURN SELECTED Once the order has been located the order lines will appear with the information as above In the Quantity column there will be a Returned line showing you how many of the item have already been returned To return an item place a tick in the box in front of the product code and enter the quantity to be returned in the Recent box Click the Return Selected button to apply the return If you want to return all items in an order select the Return All button Viewing Reports after Returns Returns feature as a column at the end of all spend reports All spend reports show values after returns have been taken off Copy Account Here you can copy the details from one account to another Simply enter the name of the new account to use as a copy of this one Then click Copy Account Home Updates Help Technical Support COPY ACCOUNT Account Number DB1970 Enter the name of the new account to use as a copy of this one DETAILS Copy DB1970 Account Empty x to means mandatory Copy Account 26 This will then bring up the new account with all the details copied over You then have the option to go in and edit the account Contract Pricing Contract pricing remains consume
5. B HS A scarMet Home Updates Belp Technical Support VIEW C08 SUMMER SITE EH RETURNS APPROVAL 4 WEED HELP Produtia Pree Customer Account 5tow dil ag i csmfiapicora nel amie AE Custom pra ORDER NUMBERS Order From 35 WHATS MEW Daia Upload em Order To CSS Phone Number Exports t image Upload Restriction URH DATES See ANI Updates Gate rem Ga r June ae 2008 se A Your Account 2008 Updates engan Date Toc gy Jute sal 3005 e DEN Uparite Eege a 4 uda Tra hir b Delray Carpa kemas Per Page 7 100 ar hard Show Results L Partus perum a Tm Tema TE Edis Site Barmer You can search by individual Customer Account or Show All accounts You also have the option to monitor by order number or by order return date 59 The functionality on this page is similar in use to the Order Status page Terms and Conditions On this page you can place the terms and conditions that will be displayed to customers both on the front end of your site and also in the acknowledgement e mails that get sent to the customer after they place an order Figure 1 Terms and Conditions Design Control Zj Terms Conditions Microsoft Internet Explorer File Edit View Favorites Tools Help G 2 2 d A A a Q Back gt xd i2 Le Search Hz Favorites ES CS E LJ 23 omm E Ln IL 2 a ATT B E mm Em Address c https secure test1 secure op com OSCARnet2 design control Company Terms asp
6. Company Address 3 Your Account See All Updates Company Address 4 2008 Updates Company Details gt 2007 Updates r yate enga Company Address 5 Order Transfer Delivery Charges Post Code c522 3JG gt Timed Delivery Charges USES a Sia Phone 07876 446159 gt Returns Approval gt Terms amp Conditions Fax Geng Fax for credit card Banners details Email orders to ben manning spicers net 3 Receive Copy of Acknowledgement v de H E Done B internet e Company Details 3 Oscarnet Dealer Sit 3 Oscarnet Manual DS your account GR Your Account Micr lt E s amp Be Ll 21 47 General Tab Whilst most of the fields are self explanatory the email field can have a direct impact on how your system operates Should you choose to have your OSCARnet orders transmitted via e mail then it is this e mail address that the orders will be sent to E mail is also used as a back up in the case of a failure to transmit to your Dealer system It is therefore very important that this email address be populated Contact Details The next tab is to set the customer service and sales e mail addresses 50 e Customer Services Email address is used when a consumer queries an order e Sales Email address is used when a consumer requests a price on a product The final tab is technical support Technical Support details email addresses are used to adv
7. Process Quotes ticked To set up the account correctly select the account in Customers Make sure that the normal authorisation settings are how you would like them to be and that Use super authoriser permissions in the Authorisation section is selected and saved Next on the Users section place into the group called Restricted or whatever you have named it the users you wish to be on the lowest level Users on higher levels will be able to process quotes placed by lower level users but only on the cost centres they can view Quotes once processed become orders awaiting authorisation The way in which authorisation works from here is the same as before A user in this lowest tier of permission will shop as normal when they add a product to the basket they have a button replacing checkout now labelled Save As with a normal order the user can continue shopping or click on Save If they do click on Save a confirmation message will be displayed and then a message to say that the quote has been saved and that the user can continue to create a new quote if they wish 33 Customer Groups Oscarnet will give you the ability to apply generic settings to several accounts in the same way that generic settings can be set for account users using permission groups You can now create Customer Groups in the Customer section and apply a number of accounts to this group so that they all have the sa
8. The E mail Authorisation check box indicates whether the authorisation requests for these account are automatically e mailed See user authorisation levels below The Super Authoriser Permission allows for a 3 tier process e g a user places an order it then goes to the Supervisor to check and amend if necessary and then sent to the main authoriser to authorise the order Payment Method You can determine the accounts payment method here Selecting or deselecting Charge Credit Card or Charge Account makes these options unavailable available to all of the accounts users in the check out screen Orders Legend Minimum Order Value This can be used to ensure delivery of an order is cost effective e g a consumer places an order to be delivered to a location hundreds of miles away from the Dealer but the value of the order is only 5 If this is set then any order placed for this account must have a value higher or equal to the value set in this box A user will not be able to complete their order if the minimum order value has not been reached a message will appear informing them of this If no minimum order value is entered then no restriction will apply Minimum order values can also be assigned at cost centre and user level Any minimum order value set within an account at these levels will overwrite a value set at account level Mandatory Parcel Checking the mandatory parcel label box ensures that an account us
9. Volume Breaks for 181818 DEALER VOLUME BREAKS Break Level Discount Delete 3 20 00 O 5 15 00 O 10 10 00 O 12 8 00 O 15 5 00 O O Percentage volume break Absolute volume break Once the breaks have been set up this is how they appear on the front end EI 151418 1 21 80 E 12 35 15 25 Afs 1 Save more by buying 3 Packs 20 00 per pack Save more By baing 5 Backs E 15 00 pr pack Saver more Erg barrica 10 Packs E 10 00 por pack Save more by buying 12 Pecks E 8 00 per pack Soave more by buying 15 Packs C 5 00 per pack id on 46 Special Offers To create a special offer enter the product code in the box and select View Special Offer this will bring up the following information Figure 5 Creating a Special Offer SPECIAL OFFERS Cnn Espen Epecial fers Arewse Sections Acid Mew Offer Special CHher details for 23 48X Special Offer Code P Lever arch Fin Retail Price 50 50 Tour Account Price 000 Start ate e wel june wel 2008 ne Una Bate 95 al June w 200 Special offer Greinke Contract Price E Modify Special Offer When setting up a special offer the following details need to be input Special Offer Code This is not to be confused with the product code This is merely a title for your promotions It is NOT displayed to the consumer Price The price at which this code will be sold for the duration of the offer Start End Date Set the period of time from
10. o Back ud ix a A j Search Sg Favorites 2 t E las i 3 rr denn A y En 3 SS 7 Ces ERR zum IN XR Address SI https secure test1 secure op com OSCARnet2 design control Images And Templates aspx v gt Go LINKS Ry Search web o i 2 de Y gt 5 Maps v wr Favorites v Y PC Health Gg Spaces 7 amp Cr e M a gt ei Si Layout gt e LAYOUT 4 NEED HELP 2 Products Choose which navigation template to use and also which buttons should appear on the front end of the site Email our Customer Support at gt Upp Prices css spicers net Home Page Buttons Templates Layouts SE EO 607 0673 Customers SELECT TEMPLATE Select Template Template 1 wl WHATS NEW Data Upload E Navigation Top Image CSS Phone Number Exports gt Delivery Charge Name in Orders and Acknowledgement Your Account gt See All Updates 2008 Updates Edit Site 2007 Updates Colours amp Fonts Layout Images Keep current image Navigstion Ady Settings PREVIEW TEMPLATE Edit Text duco T NAVIGATION HOME PAGE IMAGES IMAGES SPECIAL OFFERS CONTACT US Banners v E Done Internet e Layout Microsoft Int f your account Ww edit site Microsoft The Layout Property Tab allows further customisation of the way your site looks A number of templates have been set up based on Spicers catalogue covers At the top of the screen the default Template 1 is shown Selecting the
11. 3 Oscarnet Dealer Sit F Design Control Mic f data upload aj data uploads Micro x Once you have perused the information in the summary you can choose to Cancel or Save the file If you click on Cancel the file will be discarded click on Save and the file will go through a process of Committing to a status of Done at which point all changes have been made permanent The Tax Band option is specific only to product uploads Please note The creation of a summary will make the upload take more time and therefore we recommend you leave Ignore Summary ticked Outstanding Uploads In here it will list all of the upload files currently waiting to be committed Upload Delays At busy times OSCARnet will process upload files more slowly This is to maximise the performance of the Front End of OSCARnet so that your customers get the best possible experience Ticking the Urgent Upload option for small files will speed up the process as the file will have a higher priority in the queue Uploading outside of peak hours 9am to 5pm Monday Friday will also increase the speed at which the file is applied Remember to avoid delays you can upload a file in the evening and leave it to run overnight Product Upload Modification OSCARnet now gives you the ability to upload more product information than previously All of the previous product upload headings will still need to be used but the following five columns have b
12. Banners VatCode None wl v E Done a Internet ss Start F Add a new product 3 Oscarnet Dealer Site fz data upload taj products Microsoft Add Product Mandatory Fields Enter the product code you are creating up to 15 characters along with its description up to 105 characters Enter the relevant BOSS code and the product will automatically appear within the index BOSS Class position in the index You can also use the drop down lists of BOSS classifications to populate this field automatically Unit Frame Enter the pack and per for this product The VAT code needs to be set for each product Selling Price The retail price for this code should be entered here Bands The pricing band letter is only applicable if pricing using that method The other two options here are the Discontinued option and the Bespoke option Checking the Discontinued flag stops a product being available for sale Checking the New box will simply show a New flag next to the product when it is viewed on your site Then click on Add New ltem to save details 85 Optional Fields Specific Information can be used to add specific text to a product for example information on lead times This text will be displayed separately from the bullet text To add an image for a product click the browse button near the Product Image label to select a file Image files can be in jpg or gif format To preview the image you have
13. allow individual accounts to only see the best lowest price for a product no matter what the source of the price is PRICE SETTINGS Price Cataloques Export Price Profile 20 30 v Use Best Price If the show Best Price option is selected then OSCARnet will disregard the pricing algorithm that is standard and will look through all of the prices for a particular product and display the lowest price to the end user Mailers Any mailer which you subscribe to will be listed here for you to select for each Account Quantity Breaks The customer will be able to view any breaks that have been set up on a product if these are selected Special Offers The customer will be able to view all the Special Offers if these are selected Settings Tab Consumer Settings Enable Front End Account Maintenance If selected a user can change various options on the front end e g add and edit cost centres add and edit addresses or add and edit users Create Address If selected a user can create a manual address on the front end Product Suggestions Available The product suggestions feature is applied on a per consumer account basis If you wish to allow any account users to view the suggestions select the Except some contacts link and select which users of this account will be prompted with alternatives It is possible to select and deselect all users Save this page Once you return to the main Customer Accounts page
14. ben002 Apply this PO number PO Number It will ask if you wish to apply the PO number Cost Centre 010 HR vl the next number on the Account PO Number list ben003 PO Number ben002 When applied the PO number is populated Enable Quote Completion Prompting OSCARnet Pro only When a customer adds a product to their shopping basket a quote is created This will prompt your customer when they log in to the site if they have an outstanding quote and ask if they would like to complete it now If there is only one quote the message asks if they would like to continue the quote if they click to continue they are taken to the shopping basket with the quote applied If there is more than one quote they have the option to view the Recent Quotes page This message is only displayed if the waiting quotes were placed by that user that user has permission to view their own quotes or that user has permission to complete quotes into orders The messages can be changed on the Welcome page of Edit Text in Design Control Enable Return Creation The user will have permission to raise returns Request a Price Option Any product that is not part of the default Price Catalogue if there is one or is not contract priced will not display a price In place of the price is a hyperlink that generates an e mail this contains a request for a price for this product Apply Cost Centre Per Order Line This opti
15. ix a A A Search Ers Favorites 2 e Ce L 3 Address amp https secure test1 secure op com OSCARnet2 design control Code Conversion aspx v Go Links gt fy Search web p gt Ed de Y Maps Jr Favorites PCHealth Spaces EA 00 a gt ei amp Dealer code conversi TU GscarNet Home Updates Help Technical Support DEALER CODE CONVERSION A NEED HELP Products If you know the code of the product you want to find enter it into the box below Email our Customer Support at Add P i dd Product css spicers net Manage Products Product Code or call 0870 607 0673 Bespoke Items Alternstives parklane Find Code o 0000 0 0 0 0000000000000 tt0t0t0000070007777777777 b b b b gt Consumables WHATS NEW b b b b b Code Conversion SS CSS Phone Number Mini Cstslogues i D Speci Add a code to convert to this product in the Additional Code field gt Delivery Charge Name in ront Page Specials Orders and Acknowledgement Promotion Page Browse Product List Stock Data EES See All Updates Prices 2008 Updates EE Product Code parkiane gt 2007 Updates Customers A EA AA Additional Code guineas fa isse sedes ente 4 m Data Export Data Upload means mandatory AA Export Code Conversion Exports mna Your Account Edit Site Banners aa Done ap Internet e Dealer code conver 53 Oscarnet Dealer Sit el Design Control Mic
16. tice Paventes Toca Hep a g A J sash Sh terrm E gds te ei Sa Feat g s Coe AA AA pi verbe VS ee Seiten d n mB LJ3 E Technical Supper Brito Sections e 3 Bi D we WP nen coc Fev i Lei ei Stock Data ssa Home Updates Help STOCK DATA Producia fad inin An Pros kikii t produ Dars Pa Ajili ds nal Find Code AA AN Cote Loc L t Dal Pags Transi Ermit IOC ae E greduc 4 to ben gn A deg rape r Bro Des Poiana Pree Code parlar Customers Cum Tos Pend mandar D in Upload Export amp Ec rir Y 36 50 00 VIEW CONSUMER SITE Dinad cor Cust Al MECO HELP amer pappor at eee Ser Beet wegen RIE OEE PI GNE VEM Tu Se H Sepa mary D Ze end Or Heyn J WWATS my t 55 Phone hunier P See AN Wheto 7008 Updases P JU Updates 4 Data Export xpewt Flock Cata Pre 94
17. 00 h22470 Plus Fabric Press Seal Wallet White Envelopes DL Pack 500 L Zeg ie OO eo A 413 80 E 20 69 t l E 4 193 50 aM Delivery i 6 00 4 268 22 The message User Order Total Exceeded will be displayed in the event of an order value being exceeded Block Excess of Budget The following line is displayed if a budget is exceeded Figure 10 Blocking Excess of budget Accounts Monthty Budget Total Exceeded Cost Centre E PO Number E Ba 1 D e of rder number 384 anng 0 19 13043 r 33 3 a 41 380 00 Hei H H 7 ers Tatal E 44 671 30 Homi Bpesal Ohar Contar The message will indicate which budget cost centre or account has been exceeded Budget Report This report will show the budget assigned to an account and or cost centre 23 Period Budget Report udgeted Feed oo 01 01 2000 31 01 2000 10 164 00 0 00 01 02 2000 29 02 2000 9 508 00 0 00 01 03 2000 31 03 2000 10 164 00 0 00 0104 2000 30 04 2000 93 826 00 84 77 01f05 2000 31 05 2000 10 164 00 10 00 01 06 2000 30 06 2000 3 836 00 0 00 01 07 2000 31 07 2000 10 164 00 8 78 01 08 2000 31 09 2000 10 164 00 0 00 0109 2000 30 09 2000 9 836 00 305 89 01 10 2000 31 10 2000 10 164 00 18 92 01 11 2000 30 11 2000 9 836 00 0 45 01 12 2000 31 12 2000 10 164 00 0 00 01 01 2000 31 12 2000 0 00 01 01 2000 31 03 2000 4 9
18. 38 Saving 50 9 Qus Bisley BS4E Filing Cabinet Flush front 4 Drawer W470xD622xH1321mm Goose Grey Ref BS4E 73 Product Code 070307 Pack Size 1 PRO MOTION Price 100 00 Price Incl VAT 117 50 Saving 64 3 49 Introduction This tab contains information about your company Most of this will already be populated when your site is first created However there are certain fields that you may wish to utilise at a later date Your Account Company Details The screen is split into three areas of information and appears as follows Figure 1 Your Details B Company Details Microsoft Internet Explorer Fie Edit View Favorites Tools Help amp Q Bak QJ x Si f A Search ye Favorites E2 Cs em LJ 23 Address Si https secure test 1 secure op com OSCARnet2 design control Company Details aspx v Go Links 7 ch web Ault El de wf 5 Maps Jr Favorites D I PC Health g Spaces G Ee e Sea g A f amp l Gl l ompany Details x COMPANY DETAILS di nep utLP Products General Customer Services amp Sales Technical Support Email our Customer Support at Prices css spicers net Can ll 0870 607 0673 E YOUR COMPANY DETAILS emn O Company Name Ben Manning 4 WHATS NEW Data Upload Company Address 1 Spicers Ltd CSS Phone Number Exports Company Address 2 Sawston Delivery Charge Name in Orders and Acknowledgement
19. Dealer Quantity 7 Breaks Create Address L Default Customer Group No Default Group iv deceit iv Internet amp 100 1 51 Order Transfers This screen displays one of the most important options in OSCARnet It determines and controls the method and frequency in which you receive your orders The screen layout is as follows Figure 2 Order Transfers T Order Transter Microsoft Internet Explorer REM ES Fie Edt wew Favorites Tests Help ba A B Ee CO pech i e EM Besch sip Fave ce dr Ga m gt iml 4 a Schiren E htps secure test L secure op com OS CAR et design control Company Onders aspo ES 3 t CR ElI gt we w yf Maps ur Fevorites e W SC Health Be Soeces e 7 Gi E 7 vg A i oo gt Erea Ne Home Updates Kelp Technical Support WMIEW CONSUMER SITE Ea ORDER TRANSFER J MELO HELP Products choose the formal of fie yes wish do receive your rders in and also Ee method Ser ds delwery Specify any Eral nur Cusine Jungi dl Prices Se BRUN HIMEN cs eps pecersavet er cal 0870 697 0873 Cusrprp erg Serice Controls WHATS NAN M Pause Service Data Upload r C55 Phone Number Feparts a E Delivery Charge Harne in Dealer System Bpicarink Wek wi Orders and Acknowledgement Account Humber 8306009 AA r See All Updates 2008 Upnioles asmpanmy Deil Brauch Coda ry SR t 2007 pimes piam ng Pedes Tranter Order iype n w D MEANS P Tarm A Ce
20. Information 4 WHATS NEW Code Conversion REEN CSS Phone Number Mini Catalogues Product Information allows you to manage your product data edit and delete existing products add new Delivery Charge Name in Promction Page ones manage your site Promotions set up Bespoke Products and do Code Conversion Orders nd Ac toe th Stock Data Prices gt See All Updates Cindbomr When you add your own product codes you can make them Bespoke 2006 Updates iw 2007 Updates Alternatives Data Upload Define lower price Alternatives to products to be suggested to your Customers at checkout Exports Consumables Manage your range of Consumables and export consumable products data Your Account Edit Site Code Conversion Banners Map Spicers product codes to your own Note that Code Conversion is generic therefore it applies across all your customer accounts v E Done B internet el Products Microsoft I e Design Control Micr f products Image Size Restrictions OSCARnet will now have the ability to restrict the sizes of images that are uploaded This leads to improved upload times and improves user s experience of OSCARnet There are two different limits one for product images and one for all other images The limit for product images will be 80kb per image If a file larger than this is being uploaded then you will receive an error message stating that this limit is in place All other images on your OSCAHnet s
21. J Favorites D I PC Health amp Spaces ls 4 E gt gt ei Sit ei Data Upload SE sl amp scarNet Home Updates Help Technical Support DATA UPLOAD CONFIRMATION AS NEED HELP Products ee Email our Customer Support at Prices The following file has been successfully uploaded css spicers net rer a ee or call 0870 607 0673 Customers MEME admincp csv EX dc Fy A WHATS NEW Data Upload The file has been submitted for Normal upload CSS Phone Number Upload Status Outstanding Uploads gt Delivery Charge Name in Orders and Acknowledgement You can monitor the Upload Status Exports EE See All Updates Would you like to upload another file gt 2008 Updates 2007 Updates Your Account Edit Site Banners e Data Upload Mic 3 Oscarnet Dealer Sit Fj Design Control Mi es data upload 68 Upload Status Monitoring Uploaded Files If you click on the hyperlink monitor the upload Status button the following summary is displayed the most recent file is at the top e Outstanding Uploads Microsoft Internet Explorer File Edit View Favorites Tools Help v 2 rr A 2 2 E H Q Back gt EN a p gt Search Sj Favorites E2 Cy Ge 4 n Address E https secure test1 secure op com OSCARnet2 design control Upload Status aspx v Go Links E search web E du Ed i wo Mam Jr Favorites PC Health Spaces E 0
22. N BOSSF Weight Dimensions CatalogueName VAT Rate EnvironmentallyFriendlyProduct Y N EnvironmentallyFriendlyDetails Priority Pictur eF ile ProductBulletPointtext GroupsBulletT ext Keywords NewProduct ProductCatalogue I ype Addresses Upload File Format CustomerAccountNumber AddressLine 1 AddressLine 2 AddressLine 3 AddressLine4 AddressLine 5 PostCode AddressPhone DealerAddressRef LEAVE ASO AddressFax AddressComments1 AddressComments2 include for all users Y N Cost Centre Upload File Format CustomerAccountNumber CostCentreRef CostCentreName include for all users Y N 71 User Upload File Format CustomerAccountNumber SurName ForeName Title Phone Extension Fax Mobile Emai DeliveryAddressRef Job Title CostCentreRef InvoiceAddressRef PermissionGroup userna me password AccountActiveFlag Y N or 1 0 AuthorisationRequestsEmailFlag Y N or 1 0 MinimumOrderValue Number MaximumOrderValue NUmber MaximumLineValue N umber LineValueExceededAction Block Warn or Authorisation OrderValueExceededAction Block Warn or Authorization AuthoriseBudgetFlag Y N or 1 0 BudgetReport No All or CostCentres RestrictOrderingToReqPadFlag Y N or 1 0 AuthorisationRestrictionCatalogue catalogue name OrderRestrictionCatalogue catalogue name ViewRestrictionCatalogue catalogue name optional include for all users Y N Code Conversion Upload File Format TargetCode InputCode Y N Add or de
23. Upload Status 2 Select the file you would like to upload Delivery Charge Name in gt Outstanding Uploads Bee Orders and Acknowledgement Exports Urgent upload Ignore Summary gt See All Updates 2008 Updates 2007 Updates Your Account Upload File Edit Site Banners E Done B internet F Data Upload Micro FJ Oscarnet Dealer Sit 3 Design Control Mic fi data upload taj data uploads Micro EL A v Oe Leen Selecting the File Use the Browse button to navigate to and select the file you have created It s location and file name will appear in the Enter Filename field If the file is under 100kb in size you can tick the Urgent Upload box which will increase the priority of the file in queue The Ignore Summary option is ticked by default to make the process quicker If you wish you can untick it and you will be shown a summary of the information in the file before it is applied To start the upload click on Upload File If there are any errors they will be displayed here If there are no problems with the file you have selected a confirmation message appears 67 Upload Successful 3 Data Upload Microsoft Internet Explorer File Edit View Favorites Tools Help e Ox O 3 8 D sme rm Dm lL 3 Address 8 https secure test1 secure op com OSCARnet2 design control Generic Bulk Upload aspx i Go Links y Search web Pall p E Y g Maps
24. before applying these changes select the check box named All Ranges The 3096 discount would then be applied to all Group 80 products in Ranges 1 2 5 10 and 14 If selection of this box is not made then Group 80 in Range 1 only will have the 3096 discount applied NOTE To apply the inputted discount you must select the Apply Discount button To confirm that this has saved a percentage character will appear 39 Applying Pricing Band Letter Discounts Pricing Band Letters are displayed with a corresponding field in which a discount can be entered If an Overall Discount has been applied the default will be to display the Overall discount in the Pricing Band Letter Fields NOTE To apply the inputted discount you must select the Save button To confirm that this has saved a percentage character will appear Dealer Own Bands OSCARnet now gives you the ability to apply different discounts to Spicers products and non Spicers products using pricing bands You can now apply different discounts to different banded products that are in the Spicers catalogue to ones that are not In the Design Control section select the relevant price profile for an account from the band tab under customer maintenance In this screen you can enter different discounts for your Spicers products and your non Spicers products for different pricing bands When you have entered your discount you must make sure you save the profile three t
25. call 0870 607 0673 Customers None v ES 4 WHATS NEW Data Upload kitchen de HP CSS Phone Number Exports gt Delivery Charge Name in Orders and Acknowledgement Your Account gt See All Updates 2008 Updates Edit Site gt 2007 Updates Banners Add Banner Banners General Banner Information Sector Pages Reports E Done B internet 2 Start CH Banners Microsoft I Y Oscarnet Dealer Site Ww banners Microsoft 63 Sector Pages Once a banner is created you can allocate a sector page A sector is made up of several pages and when assigned to several banners all banners will display in the same manner E g If a sector has the check out page home news and welcome page contained when assigned to a banner it will only appear on the pages listed in the sector assigned to it Banner Sector Details Microsoft Internet Explorer provided by Orange UK EJE o jv e https secure secure op com OSCARnet2 design control Banner Sector Details aspx ShowPages true amp SectorID 112 Ge a X Per Google Ce w Goo ER YY Bookmarksy Bhitblocked Y Chek y e Send tov Q Settings w JE od Banner Sector Details E E dh gt i page Tools E ao 3 amp scarNet Home Updates Help Technical Support VIEW CONSUMER SITE BANNER SECTOR DETAILS 4 NEED HELP Products Back to sector details Show Sector List Email our Customer Support at Prices gt css s
26. down arrow to the right of this displays the list of Templates available The Templates determine the images used in two areas These are the Home Page Images and the Navigation Images A Home Page is the first page that your customers will see when logging on The Home Page Images therefore are basically the bullet pictures Navigation images are those that appear in the Navigation Bar If an image has already been uploaded to the Navigation bar then you are offered the option of a Using the current image or b Replacing it with the Template image You also have the option of which Home Page Buttons you wish to display Selecting and de selecting each button controls its availability to all of your Customers THIS will change colour settings 75 Colours and Fonts This Property changes the basic display of your site At any point enter the View Site to show the current settings The page is split up into different sections some of which can be tailored using the options provided Item Type This lists the various sections that can be changed Click on the drop down arrow and select a section You can then select the font and colour of the option you ve selected Font This enables the font type to be selected for your site It is likely that your customers may be using many different types of Internet browser Therefore the font selection has been limited to those that are applicable to all browser types This ensures that
27. ir EJ dp Y gt Maps Jr Favorites PCHealth Spaces 8 00 a gt Gl amp Pricing Profiles x amp scarNet Home Updates Help Technical Support VIEW CONSUMER SITE J Logout PRICING PROFILES di uecp HELP Products Email our Customer Support at Prices Create a new Pricing Profiles css spicers net gt Pricing Profiles or call 0870 607 0673 gt Creste Pricing Profile O LIE DTE ee Edit a Profile 4 WHATS NEW Price Catalogues gt Desler Volume Bresks CSS Phone Number Delivery Charge Name in Orders and Acknowledgement gt Special Ote oet os Customers gt See All Updates 2008 Updates Data Upload gt 2007 Updates Exports Your Account Edit Site Banners l B internet el Pricing Profiles Mic A Oscarnet Dealer Sit e Design Control Mic fif prices cul price maintenance ai 2 Maintaining price Profiles Entering into the Price Maintenance link immediately prompts two choices These are Create Pricing Profile e Edit Pricing Profile Creating a New Price Profile Selection of this option allows you to build a new price profile At this stage all products will be priced at list price RRP The pricing options available are e Range Group including the ability to apply an overall discount 36 e Pricing Band Letter Band e Discount Exceptions e 5 Star Mini Catalogue Inside Pricing Fj Price Profile Details M
28. is not necessary OSCARnet will continue to process the file even if you close the browser The Summary and Committing Files If you unticked the Ignore Summary box the file will progress to a status of Awaiting Commit which will be a hyperlink When you click on the Awaiting Commit link a summary of the file will be displayed 69 3 ScreenName Microsoft Internet Explorer File Edit View Favorites Tools Help v Q sa Ki El a A A Search Sj Favorites ES Sch Ca M LJ 3 Address c https secure test1 secure op com OSCARnet2 design control Upload ContractPrices Display Results aspx UploadType ContractPrices amp UploadTaskID 147843 v Go Links fy e sea ch web D Y 2 e dp m Y 5 Maps yr Favorites D PC Health 9 Spaces Nk r EJ T e Y a gt lei ScreenName M amp scarNet Home Updates Help Technical Support VIEW CONSUMER SITE C3 PAGE TITLE r I Products e Summary complete Email our Customer Support at Prices css spicers net Total Uploaded Total Existing Unknown New Duplicated Deleted Label Amended or call 0870 607 0672 Customer Account Number admin 1 5 0 0 0 0 1 y WHATS NEW Data Upload e EE E CSS Phone Number e ds gt Delivery Charge Name in gt Outstanding Uploads Orders and Acknowledgement Exports gt See All Updates gt 2008 Updates 2007 Updates Your Account Edit Site Banners E Done B internet fa Start FY SceenName
29. the option to substitute any of these for the product they have chosen In the Customer Maintenance tab under Customer Accounts you can select which accounts and or users will be able to view suggested alternatives Manually Adding Alternative Products In the central pane enter the product code that you want to offer alternatives on and click the Select Product button Once a product has been selected enter alternative products using the Add product option on the top left of the screen A list of alternatives can be created To remove an alternative product click the minus symbol button next to the alternative product Alternatives 73 ScreenName Microsoft Internet Explorer File Edit View Favorites Tools Help v CH Bak 3 EN a Search Hz Favorites E d s X in 3 Address E https secure test1 secure op com OSCARnet2 design control Product Alternatives aspx bh Go Links y gt ea2 MM EJ de wf Maps Xr Favorites M PCHealth E Spaces G o e aly bl ScreenName hd amp sca rNet Home Updates Help Technical Support J PAGE TITLE d NEED HELP Products Change Main Product Browse Alternative Product List Email our Customer Support at Add Product f Below is a list of existing Alternatives for this product You can add Alternatives by entering the code into the css spicers net gt Manage Products field or call 0870 607 06
30. which you wish the offer to run Future dates can also be set After completing these details select the Modify Special Offer button Doing so saves the details You can set a code up to be a special offer as many times as you like e g Aug to Sept 2001 at 12 00 Jan to April 2002 at 12 56 etc etc 47 Special Offers and Pricing Precedence When applying a special offer it is possible to set whether the price overrides e Acontract price set on it e Aprice catalogue price e Any discount exception rules You can browse through the Product Index by selecting Browse Sections or select Show Existing Special Offers to view active or expired special offers SPECIAL OFFERS If you know the code of the product you want to find enter it into the box below Enter Product Code 070307 View Special Offer Below is a list of existing Special Offers Click on the offer to edit or amend it Browse Sections Status Special Offer Description Code Ki 51443X Uni ball SX210 Jetstream Rollerball Pen 1 0mm Tip Black Ref 9008000 Pack 12x2 and Bear Oct Dec 2006 e 525488 5 Star Office 2009 Year Planner Laminated Mounted W915xH610mm e 297013 5 Star Office Punched Pocket Polypropylene Top opening 50 Micron A4 Clear Pack 100 e k TEST Bisley BS4E Filing Cabinet Flush front 4 Drawer W470xD622xH1321mm Goose Grey Ref BS4E 73 e 557100 Rexel V20 Shredder Straight Cut 5 8mm 3m min 4kg 370x320x220mm Ref 2100886 E 00215x
31. 008 Saturday November 01 2008 Monday December 01 2008 Thursday January 01 2009 Sunday February 01 2009 Sunday March 01 2009 Wednesday April 01 2009 Friday May 01 2009 LEVEL DETAILS From to Value means mandatory 1 000 00 Monthly to Monday June 30 2008 Thursday July 31 2008 Sunday August 31 2008 Tuesday September 30 2008 Friday October 31 2008 Sunday November 30 2008 Wednesday December 31 2008 Saturday January 31 2009 Saturday February 28 2009 Tuesday March 31 2009 Thursday April 30 2009 Sunday May 31 2009 iu Wl ew Wl ea lt Ld Save Level Value 82 00 85 00 85 00 82 00 85 00 82 00 85 00 85 00 77 00 85 00 82 00 85 00 Previous Year Em Click on any date to amend it It will appear in the Level Details As well as the pre set time periods this option also allows you to set any period you wish 17 Exceeding Account Budgets The following options can be applied Block Order Line NOTE These options apply to every user in the account Action If Order Line Value Exceeded This states what must happen if you exceed the line values you have set The three options are e Block Order Line do not allow this limit to be exceeded e Warn Order Line Warn the user if they are over the limit but allow them still to proceed e Authorise Order Line The user can continue b
32. 2007 Updates URMM0 Contract Pricing account admin 19 05 2008 20 15 33 Done Download ROEDORES Ul 1 1 1L es TO Leer eege e ees see sem esas Re E Done B internet Inbox Microsoft Out Internet Explorer mm look and feel bisw As o 0 Cc 1108 Once you have clicked on the link it will then give you the option to open or save the file This will export as a csv file 83 Products OSCARnet has the flexibility to allow you to build your own product database In this section products can be added maintained and even bespoke to certain accounts Special offers and discount breaks are also set here giving the option to provide for pricing incentives should you wish 2j Products Microsoft Internet Explorer File Edit View Favorites Tools Help e gt se C geng Qs amp sl a A gt Search Sj Favorites Lea t E lay 3 Address L https secure test1 secure op com OSCARnet2 design control Product Index aspx v Go Links 7 Ry gt ed2 MO El v We WP or Maps Jr Favorites M PCHealth g8 Spaces EB 0 a Gl TF Si Products v X amp searNet Home Updates Help Technical Support VIEW CONSUMER SITE PRODUCTS 4 NEED HELP Products Email our Customer Support at Add Product Add Product css spicers net Manage Products 076n LNT ney ansg ducts or call 0870 607 0673 Bespoke Items b Alternatives Consumables Manage Product
33. 212 0 The OSCARnet V2 0 User Guide Table of Contents CUSTOMERS dial 3 SS E S AE E 3 EE e 9 COST CENTRES min 10 Re 12 TEMPLATE eebe 15 REQUISITION PADS curia al 15 BUDGET CONTRO Larra dietas 16 RETURNS omar iia ti diia raices da eal 25 COPAC COUNT sanas doit tata cobos Secta 26 CONTRACT PRICING conc nm 27 CUSTOMER VOLUME BREAK cceseeene eI R eene enemeseseremessiaisasessssisa esas ARALAR EALAR ARARA sarai 28 PERMISO ON heier M P 29 CUSTOMER GROUPS a 34 PRICIN EE 36 CREATING A NEW PRICE boor 36 EDITING EXISTING bpcCEbpoELEs rn nnnn non nnnnn nn nn nnnnn LAKAL anaana nt 42 PRICE ek eier TEE 43 QUANTITY INS et once erence sec ec tc ho yetd EE 46 SPECIAL OBRERAS eebe 47 OUR ACCOUNT EEN 50 ew Alle 50 DEFAULT SETTINGS ROTER 51 ORDER TRANSFERS carne EE EE 52 DELIVERY Ee 53 TIMED DELIVERY CHARGES EEN 54 DEDER STATES EE 58 RETURNS APPROVA Ln diia 59 TERMS AND CONDITIONS cesesene eene mne meme hmrememeecsesesesacaesesesesacsesesesscsesesesesscaesese sa aedeeia 60 BEE 62 ADO I EE 62 BANNERS GENERAL eerehnhn eee esee neememeresesiasemesesessaseseseseseseasasereseass ss ass e esegssseseseser eaa 63 BANNER INFORMATION WEE 63 SECTOR PAGE Sucina lana EE Ee 64 Bizze UTC TE 65 E wb PAA 66 UPLOAD STA TU a ld iaa 69 OUTSTANDING UPLOADS ccccececcccecececcecsccccccucecaccccucseacaucucseacuuc
34. 73 Bespoke Items Alternatives Add Alternative Product Code Consumables 4 WHATS NEW Code Conversion 40d Alternative Product gt CSS Phone Number Mini Catslogues gt Delivery Charge Name in Promotion Page ed 9 Alternatives for 366676 Orders and Acknowledgement Stock Dats i gt Prices There are currently no alternatives for this product See All Updates 2008 Updates a 2007 Updates Data Upload Exports Your Account Edit Site Banners v E Done B internet EN SaeenName 73 Design Control Micr f products tay product maintenance Gi x ee fi 11 48 Alternative products can also be uploaded in bulk see the upload files section of this manual 88 Consumables In this section you can add your own non Spicers consumables to the printer and consumables finder The product code will have to be created first in Add Product Enter the code in the find code box You can then allocate a Machine Manufacturer Machine Type and a Machine Name using the drop down options scar N et Home Updates Help Technical Support CONSUMABLES Products If you know the code of the product you want to find enter it into the box below Add Product gt Manage Products Enter Code Here Bespoke Items gt Alicia w004959 Show intermediate page gt Consumables Code Conversion gt Mini Catalogues Front Page Specials Apply this product to a busi
35. 73 00 0 00 01 04 2000 30 06 2000 4 272 00 7 50 01 07 2000 30 09 2000 5 028 00 E 4 50 01 10 2000 31 12 2000 5 027 00 E 19 37 Any excess of a budget will appear in RED Editable Text There are two areas of text that can be edited using the Edit Text tab in Design Control The page is titled Prompt and allows the following two fields to be edited Prompt Warn Line You can edit this text You have exceeded the order line limit Proceed Prompt Warn Order The following text can be edited You have exceeded the order limit Proceed 24 Returns When a return is made you can enter this information into OSCARnet and the spend reports for the relevant account will be changed accordingly Returns tab amp scarNet Products Prices Customers Add Account Manage Accounts Account Details Addresses Cost Centres Users Requisition Pads Budget Control Returns Copy Account Contract Prioes Customer Volume Breaks Customer Code Conversion gt Permission Groups gt Customer Groups Data Upload Exports Your Account Edit Site Banners RETURNS Account Number Admin Home Updates Help Technical Support Select the order that contains products to return either by entering the order number or by selecting it from the Spend by Order report SEARCH BY OSCARnet Order Number Purchase Order Number E E Spend by Order Calender forimpa
36. BREAKS 3 E Done B internet el Customer Microsoft e Design Control Mia Kl prices Wi price maintenance Pricing Precedence OSCARnet pricing now allows products to be discounted in many different ways In order to determine which price is actually displayed the following rules of precedence are in place 1 Discount Exceptions take top priority if the Do Not Apply Discounts option has been selected 2 Contract Pricing takes precedence over both Price Profiles and Price Catalogues 3 Price Catalogues take precedence over Price Profiles And within Price Profiles 4 Pricing Band Letter discounts take precedence over Range Group discounts 5 Group discounts take precedence over Range Only discounts 6 Mini Catalogue and or 5 Star discounts are compared with discounts that have been determined by methods 4 and 5 The lowest price then prevails 7 Allofthe above take precedence over an Overall discount 44 An example Product Code 333301 has a Pricing Band Letter of A Range 1 Group 80 and is a 5 Star code with retail price of 10 00 Discounts are set as follows Discount Exceptions n a this is not a discount exception product Contract price n a the product has not been contract priced Pricing Band Letter A discount is 10 Range 1 discount 20 Group 80 discount 10 for all ranges 5 Star Discount 5 Pricing Band Letter A discount overrides the Range Group discount and
37. Banners Meresoft L EET E LEE The Banner Maintenance functionality offers you the ability and flexibility to add your own promotional banners to any of the pages on the front of your site You will notice there are links within the banners section Add banner Banners general Banner information Sectors Pages Reports The left pane shows a list of all the existing banners for your site Spicers generated banners are not editable or displayed in this list You can narrow the search by using the drop down box to choose a sector Only banners applied to this sector will display More information on sectors is covered within Banner Filters Select a banner from the list or create a new banner Add Banner To create a new banner type the name of the banner and click on Create new banner In this window it will display details of the banner either the existing one you have selected or the new one you created To apply an image click the Change Image button and then click browse to choose a file from your PC and then click on preview image The image will be displayed 62 e Banner Ref this is the description displayed in the left pane e Link put in here a URL you wish the banner to take a customer to when they click on it e Hint while the image loads and if the customer hovers the mouse over the image the hint is displayed e Open in a New Window if this is ticked the link in link wil
38. Customer Support at A Prices Customer Account Show All wv css spicers net or call 0870 607 0673 Customers ORDER NUMBERS Order From 4 WHATS NEW Data Upload Le s RE SS Phone Number Exports Delivery Charge Name in Orders and Acknowledgement ORDER DATES Date From 3 api 2008 wl Your Account 30 Ge April w l 2008 vi gt See All Updates a i 2008 Updates Company Detsi mpany Details Date To 30 w May Vv 2008 v gt 2007 Updates System Settings amp EN gt gt Order Transfer gt Delivery Charges Items Per Page is 100 gt Timed Delivery Charges i gt Order Status Show Results Returns Approval Terms amp Conditions means mandatory Edit Site Order PO Account Orderer Date vy OSCARnet Transmiss Banners Number Number Status Status 61 comedine admin Ben Ben 26 May 2008 Submitted For Sent Manning Manning 16 55 Transfer Ben Manning 60 1234 admin Ben Ben 26 May 2008 Submitted For Sent Manning Manning 16 42 Transfer v E Done B internet 3 Order Monitoring Mi e Oscarnet Dealer Site fm your account taj Your Account Micros k Loy vow Gi 21 51 Customer Account This option has a default of Show All This will show you the status of orders for all your consumers The drop down list allows you to view the order status for a particular consumer account The option to select an individual account is only available for accounts who have ordered on the same day tha
39. D Products SH Pisces CERDO nes r cat 0870 657 5673 Curtomerk Rame D e 4 WHATS NEW Data Upload WET DELIVERY CHABCI EMS o Descriplion Prine Category 55 Phone Muemnber zu t image Upload Restrictions ere Sen 25 00 hal See Al plates Your Account Al MMED DELIVER linia EM 3004 Updates roca Description e J pastas Tou Pez Pete Eur Aer Tira ry UCM gery Add in standard d x Ceu Ta L t Site Barra For example Order Value charge for an order less than or equal to 30 is 1 50 and a pre 10 am Timed Delivery charge is allocated of 5 00 if you has selected that the Order Value Charge and Timed Delivery charge be added together then actual delivery charge will be 6 50 However if the Timed Delivery charge is flagged to replace the Order Value charge the actual delivery charge will be 5 00 To define Timed Delivery charges Enter the name of your delivery charge bands Enter a description for your charge e g Pre 10 am or Next Day Delivery Enter a cost for the delivery charge e g 5 Select either Add to standard delivery charge to add your timed delivery charge to the standard delivery charge or Replace standard delivery charge to replace the delivery charge with the timed delivery charge By Clicking on Add Item this allows you to set up more than one timed delivery Otherwise click on Save Changes to save the timed delivery charge band Repeat the above process
40. D to allow log in This check in effect switches off a user Again it is not possible to delete a user because of the reporting history You can assign a user to a Permission group here Orders amp Budget Controls Show Contact List Summary Web Access Orders amp Budget Control BUDGET CONTROL HELP ME Maximum Order Value Maximum Line Value yo PAYMENT DETAILS Cost Centre m Invoice Address means mandatory Save Contact Details Budget Control Please see Budget Control section Payment Details Here a cost centre or cost centres can be assigned to a user An invoice address must also me assigned to a user Once Save Contact Details is clicked more options then become available 13 ACTION IF LINE VALUE EXCEEDED Block Order Line O Warn Order Line O Authorisation Order Line ACTION IF ORDER VALUE EXCEEDED Block Order Warn Order O Y Authorisation Order e No Budget Report View al Budgets View Budget for my cost centres only PAYMENT DETAILS Cost Centre SA1 SALES 1 Restrict Invoice Address Ladywood 1 CATALOGUES HELP ME Authorisation Restriction None w Order Restriction None Le View Restriction None v MINIMUM ORDER VALUE Minimum Order Value TEMPLATES Restrict Ordering To E ReqPad Only There are no templates for this account Budget Control See Budget Control section Catalogues The upload routines allow for the upload of mini c
41. Duplicates 20 00 Banners 8 EOS Consumables 20 00 96 9 Furniture 20 00 10 Sundries 1 20 00 11 Sundries 2 20 00 96 12 Sundries 3 20 00 v E Done B Internet el Price Profile Details A Oscarnet Dealer Sit H Design Control Mic fi prices ial price maintenance lt Ja Note If an overall discount of 20 had been applied the display would be as above 38 Applying individual Range discounts To add a different discount to a particular Range you must first select the Range to be edited A single click on the selected Range will prompt for the input of the discount This will appear in the central pane 3 Price Profile Details Microsoft Internet Explorer File Edit View Favorites Tools Help amp Back gt x a Po ya Search ste Favorites S CA e z LJ 3 Address https secure test 1 secure op com OSCARnet2 design control Price Profile Details aspx MEN Nu B A Go y Search web 2 N 7 de M af Maps Favorites D I PC Health Spaces CIE O la gt GI Price Profile Detail SS amp scarNet Home Updates Help Technical Support VIEW CONSUMER SITE PRICE PROFILE DETAILS 4 NEED HELP Products r Email our Customer S ort at Price Profile furlong E upp Prices css spicers net Pricing Profiles or call 0870 607 0673 Greate Pricing Profile Apply a discount to this Range Edit Pricing Profile Show Ranges and Groups dl wuare N
42. EW Price Catalogues Desler Volume Bresks CSS Phone Number Specis Offers Delivery Charge Name in gt i Range 09 Orders and Acknowledgement Customers Description Furniture x See All Updates Discoun t 20 00 96 gt 2008 Updates Data Upload SS 2007 Updates means mandatory Exports Edit Groups Apply Discount Your Account Edit Site Banners Done ap internet se Start 3 Price Profile Details 3 Oscarnet Dealer Sit FJ Design Control Mic m prices Y price maintenance Ej Ja ee h The assigned discount will apply to this Range only To apply the inputted discount you must select the Apply Discount button To confirm that this has saved a percentage character will appear NOTE When setting a Range discount the default setting is to apply the same discount to all Groups within that Range Applying Individual Group Discounts Each Range contains several Groups To edit a particular group select the Edit Group button Selection of the Edit Group button provides the options to e View any discounts already set up for Groups in this Range e Edit a Group Discount by entering the Group number followed by the discount percentage e Give an additional option to apply that Group discount for all Ranges that the Group belongs to For example Group 80 appears in Ranges 1 2 5 10 and 14 It is then possible to select Range 1 select Group 80 set a 30 discount and
43. Off H Heading O A WHATS NEW Data Upload 2 CSS Phone Number Exports Delivery Charge Name in Es Orders and Acknowledgement Your Account gt See All Updates 2008 Updates Edit Site gt Heading 2007 Updates Colours amp Fonts gt Layout 3 Single Reg Pad p gt Images Preview v Navigation k Eam Live Int t Expl N t m ive Internet Explorer Navigation Adv Settings Search box Keyword Search p 9 e Frame gt Edit Text Check Display thumbnails Banners Check Display enviro products only 5 Form Search box Product Code 6 Single super Search 7 Single Product Index 8 Single special offers 9 Single Printing Supplies Finder 140 Multi top level Personal Catalogues Multi Frequent Buys ZO E Done GG Inbox Microsoft try again Messag 4 Internet Explorer look and feel Links v NW The numbers in the left hand column Type indicate the position of an option within the bar Therefore setting Product Index to 3 and Req Pad to 6 would simply swap the two options around The Display On Off flag indicates which options are available The Text Value Column allows for the names of each option to be edited Once the Bar has been customised selecting the Save button will save your selection The Bar on the right hand side of the screen will then refresh to show how your customers currently view it Reset will change it all back to the default sett
44. Once all maintenance has been completed there are two scenarios in which the profile can be saved Saving a New Price Profile If you originally selected to create a new price profile the option to save this will prompt for a filename This is NOT to be stored locally on your PC but in the OSCARnet database File names should be alphanumeric numbers and letters only no symbols _ gt amp etc and no more than 20 characters in length NOTE The Save Profile button is available at all times regardless of which pricing option the dealer is using Le If you are using Range Group pricing then the save button is available If you are using the Discount Exceptions option the same save button is still available Saving an Existing Price Profile If you have opted to maintain an existing profile the Save option will provide two possibilities e Overwrite the existing profile e Save as anew profile NOTE If you choose to overwrite an existing profile any consumer account assigned to that profile would be updated immediately 42 Price Catalogues The mechanism of applying a price file remains unaltered although the business logic of best price is being changed 3 Select Price Catalogue Microsoft Internet Explorer File Edit View Favorites Tools Help v o Bak E 7 EN a f x Search Sj Favorites R d s M i 3 Address El https secure test1 secure op com OSCARnet2 design control Price C
45. Quantity Breaks AccountNumber ProductCode BreakType price or percent qty1 pricebreak1 qty2 pricebreak 2 up to 5 quantities Special Offers Upload File Format ProductCode SpecialCode Price StartDate DD MM Y YY Y EnaDate DD MM Y Y Y Y Override ContractPrice Y or N OverridePriceCatalogue Y or N OverrideDiscountExceptions Y or NJ Stock Data Code Quantity Edit Site Basic changes to the way your OSCARnet site looks and feels are applied from this Tab Screen colours fonts and appearances can be changed with great ease from the drop down facilities These options will update your consumer s view of OSCARnet even if they are currently on line There are seven links within the edit site tab These are Layout Colours and Fonts Images and Graphics Navigation Menu and Summary Advanced Settings Initially the display will appear as follows Figure 1 Look and Feel 73 3 ScreenName Microsoft Internet Explorer File Edit View Favorites Tools Help amp a e SX Back gt x f A Search ste Favorites Ea ab m 3 Adnan den Ss PE Sa a eee a eS ee i i m TT Address https secure test1 secure op com OSCARnet2 design control ChangeTable aspx bh Go Links En i earch web FE 7 de M Mans Xr Favorites M PCHealth 88 Spaces J amp EI C a gt 2 ScreenName m Or Call UG U BUS Uo 3 ER Customers COLORS AND FONTS r WHATS NE
46. TS NEW gt L gt gt L Code Conversion CSS Phone Number Ld gt gt Delivery Charge Name in Front Page Specials Orders and Acknowledgement Promotion Page Mini Catslogues Stock Dsts AAA gt See All Updates Prices 2008 Updates o M MM 2007 Updates FS Product Mini Catalo Fj Oscarnet Dealer Sit 73 Design Control Mic f products 91 Front Page Specials This section allows you to create special offers that will be viewed on the front page FRONT PAGE SPECIALS Products Add Product gt Manage Products Bespoke Items gt Alternatives Consumables Code Conversion Mini Catalogues Front Page Specials Special Offer Details Special Offers SPECIAL OFFER TEMPLATE Selected Template Please press the button to create ot edit templates A mugs v Start Design Editor Promotion P ds Buy One get One Free Today Stock Data 1400 E Prices A Customers Data Upload Exports Your Account FRONT PAGE SPECIALS SETTINGS Header Catch Line Buy your colour mugs today Edit Site Banners Show Spicers Promotion Once you ve clicked on design editor on the Special offer details tab it will take you into another page where you can change the font colour and size edit text and link the image to an outside url if you wish Once you ve saved the image you can give it a template name then apply it to the sit
47. Tipp Ex Rapid Correction Fluid Fast drying with Foam Applicator 20ml White Ref 801296 Pack 10 e 366676 Hewlett Packard HP No 45A Inkjet Cartridge 42ml Black Ref 51645AE ABB Next to the product code the key for status is displayed as follows RED Special Offer has expired GREEN Special Offer is currently running You can click on the offer to edit or amend it Special Offers Front End When the customer views the Special Offer screen the products on Special Offer are displayed with the thumbnail image the main description the Special Offer price and the saving The order quantity box allows the customer to specify the number of products they want to order and add them to their basket by clicking the Add to Basket button Only one product is added to the shopping basket if customer clicks the Add to Basket button Please note all other products will not be added to basket even if they have a quantity entered If the customer clicks either the description or the image they are forwarded to the product details A sample Special Offers page is shown below 48 Concord CD6 Telephone Index Book Binder with Matching A Z Index and 20 Sheets A5 Black Ref 83010 Product Code 181818 Pack Size 1 Price 2 00 Saving 89 2 Price Incl VAT 2 35 5 Star Office Lever Arch File 70mm Foolscap Cloudy Grey Pack 10 Product Code 29748X Pack Size 10 PROMOTION Price 25 00 Price Incl VAT 29
48. Upload europe CSS Phone Number Exports Image Upload Restrictions gt See All Updates Your Account gt 2008 Updates Company Details gt 2007 Updates System Settings Order Transfer Delivery Charges Create new Delivery Charge EE EJ Timed Delivery Charges Order Status Returns Approval Terms amp Conditions Edit Site Banners Figure 1 Delivery Charge Screen Figure 1 above shows the Delivery Charge Screen containing the standard delivery charge file s It is via this screen you will set up the delivery charges that will be applied to your customer accounts 53 or call 0870 607 0673 Customers Name z uk WHATS NEW Data Upload DELIVERY CHARGE ITEMS CSS Phone Number Exports Band Price Timed Delivery Image Upload Restrictions 300 00 5 00 None v ge gt See All Updates Your Account 700 00 3 50 Noe v gt 2008 Updates Company Details EA gt 2007 Updates T 9 999 999 0 00 Noe Order Transfer Delivery Charges c maa ADD DELIVERY CHARGE ITEM gt Timed Delivery Charges Band Order Status Returns Approval x Price Terms amp Conditions Edit Site Timed Delivery None v LT means mandatory Save Changes Figure 2 Delivery Charge Details Click on Create New Delivery Charge Enter the name of the Delivery Charge Enter your first band Generally the first band will be set as zero and a price allocated The first value i
49. W SP ae Item Type Table Heading Text ata oa E CSS Phone Number Exports Font Times gt Delivery Charge Name in Ls Orders and Acknowledgement Color Your Account See All Updates 2008 Updates Edit Site gt 2007 Updates gt Colours Fonts gt Layout Images PREVIEW gt Nsvigstion gt Adv Settings Tables Table Heading yo doa Table Small Heading Banners L Main Table Row Fonts Background TN 7 x Standard HIML pages will appear with this font and background Navigation Bar v E Done By internet Inbox Microsoft Out FM SceenName i e U Cc c 1100 Figure 2 Corresponding front End j Oscarnet Dealer Site Microsoft Internet Explorer File Edit View Favorites Tools Help amp e H y 4 X P Q Back gt x Sai gt Search ste Favorites 4 Se Lams 3 SERGE Keen gt Address el http ben perf test opnet co uk index aspx v Go Links my search 2 r EI de M fi Maps Xr Favorites D I PCHealth amp 9 Spaces A E A gt 7 amp Oscarnet Dealer Site D Shopping Basket ll Concord CD6 Telephone Index Book Binder with Matching A Z Index and 20 Sheets A5 Black Ref 83010 181818 2o 181818 f 10 00 Done S internet 4 Internet Explorer 74 Layout 3 Layout Microsoft Internet Explorer File Edit View Favorites Tools Help e gt vori f 2 m iu Y y
50. a gt ei E Outstanding Uploads Y scarNet scarNet Home Updates Help Technical Support VIEW CONSUMER SITE UPLOAD STATUS ad c Products Select the type of file below to see the status of all files of that type Email our Customer Support at Prices css spicers net or call 0870 607 0673 c Select a data category and file type E Prices v Contract Prices v 4 WHATS NEW Data Upload CSS Phone Number P DM Filename Uploadtype Size Date Status Progress gt Delivery Charge Name in Outstanding Uploads Orders and Acknowledgement admincp csv Contract 19 B 30 05 2008 23 20 09 Done 1 of 1 Exports Pricing gt See All Updates admincp csv Contract 19 B 30 05 2008 23 20 09 Done 1 of 1 gt 2008 Updates Pricing gt 2007 Updates Your Account admincp csv Contract 19B 30 05 2008 23 20 08 Done 1 of 1 Edit Site Pricing Book1 csv Contract 41B 26 05 2008 23 20 07 Done 1 of 1 Banners Pricing admincp csv Contract 38 B 19 05 2008 23 20 05 Done 1 of 1 Pricing admincp csv Contract 20B 19 05 2008 23 20 04 Done 1 of 1 Pricing E Done B q internet Fj Outstanding Upload 3 Oscarnet Dealer Sit CH Design Control Mic fm data upload GR data uploads Micro amp vov 23 44 If you have left the Ignore Summary box ticked then the file will progress steadily to a status of Done at which point the changes contained within it will have been applied You can watch this process on the screen but it
51. amp Fonts Layout Images Navigation Adv Settings Edit Text Once the file name has been entered or located select the PREVIEW IMAGE button to get a preview of the image before upload nm Es E http ben perf test opnet co ukfindex aspx Google Ce w co 45 ES vy Bookmarks Eh 6blocked Y we ke E Oscamet Dealer Site E 1300099 S PRODOCTS NU TAP f PRODUCT SEARCH Special Offers Sa Members Keyword Search Display thumbnails oc A Display enviro products Home Special Offe Once you click Save the new image will now be live to your customers and can be viewed by clicking on CONSUMER VIEW SITE on the top right of the screen Navigation Bar This option allows you to customise the options that appear in the Navigation Bar Take the following example Figure 3 Navigation Bar Customisation 78 3 ScreenName Microsoft Internet Explorer File Edit View Favorites Tools Help o Bak kJ EN a A pi Search Sj Favorites Les gt lh N a LS Tu E E Address c https secure test1 secure op com OSCARnet2 design control EditSiteNavigationFrame aspx v Go i Search web E ir EL de Y Y A Maps e yr Favorites v Y PC Health Spaces EA F T e E a gt 0 ScreenName i or call 0870 607 0673 Cum Type Display Text Value On
52. apply a maximum spend for any individual order placed by any user of this account For example a figure of 1000 will apply a restriction on any user of this account placing an order over 1000 The restriction comes in three forms block warn and authorise Maximum Line Value This applies a restriction to the maximum that can be spent in any single order line within an order Again the restriction has three forms NB Both of these options if set will apply to EVERY user of this account It is also possible to apply these limits at an individual user level Budget Control by User The Update button at the bottom of the screen must be selected to save any values you have populated 16 Annual Budgets Two options are required to apply an annual budget Annual Budget amount This field should be populated with the total budget for the year Time Period This determines how the Figure entered as the annual budget is balanced over the year There are four choices These are After choosing a period the Break button should be selected this will separate the value Weekly Monthly Quarterly Yearly across this time period This is displayed at the bottom of the screen as follows The example shown is a monthly break ANNUAL BUDGET Annual Budget BUDGET LEVELS Time period From Sunday June 01 2008 Tuesday July 01 2008 Friday August 01 2008 Monday September 01 2008 Wednesday October 01 2
53. ar And Mini Catalogues Range Description 1 J D Envelopes 2 J D Envelopes 3 J D Envelopes 5 Star Envelopes un J D Books and Pads 6 Reserved 7 P Coded EOS Duplicates 8 EOS Consumables 9 Furniture 10 Sundries 1 11 Sundries 2 12 Sundries 3 73 Design Control Mic FJ Oscarnet Dealer Sit Eve EF prices Discount 20 00 96 20 00 96 20 00 96 20 00 96 20 00 20 00 96 20 00 96 20 00 96 20 00 96 20 00 20 00 96 20 00 96 EI de M 5 Maps X Favorites D I PCHealth Spaces 68 Ap VIEW CONSUMER SITE NEED HELP Email our Customer Support at css spicers net or call 0870 607 0673 4 WHATS NEW CSS Phone Number zi gt Delivery Charge Name in Orders and Acknowledgement See All Updates 2008 Updates 2007 Updates cul price maintenance 37 If a value of 20 00 is entered then 20 of a products retail price will be subtracted and a new sell price determined For example product code 00215X which has a Retail Price of 12 68 To sell all products to Consumer A with a 2096 discount The pricing rule will work as follows 20 0 2 12 68 2 54 12 68 2 54 10 14 So product 00215X will have a price of 10 14 Note This method of pricing is not specific to only 00215X All products will be reduced by 20 If this is the only modification you wish to make select the Save Profile button Applying Range G
54. atalogue Index aspx EN Go Links A 7 eci2 y Y f ide z Ke 5 Maps yr Favorites v Y PC Health 8 Spaces v aa E E br e X EEEE amp scarNet Home Updates Help Technical Support SELECT PRICE CATALOGUE d et Products Select a Price Catalogue below to view or edit it or click on Add to create a new Price Catalogue Email our Customer Support at Prices gt css spicers net or call 0870 607 0673 Pricing Profiles Creste Pricing Profile monday Edit Pricing Profile d WHATS NEW Price Catalogues gt Desler Volume Bresks CSS Phone Number gt Special Offers gt Delivery Charge Name in Orders and Acknowledgement Customers gt See All Updates gt 2008 Updates Data Upload 2007 Updates Exports Delete Selected Catalogue ME Use Selected Catalogue ME Save As Your Account Edit Site Banners a B internet e Select Price Catalogu 3 Design Control Mic fi prices ill price maintenance J EI RI 1 You Must Read This Pricing Above List Price The Contract Price of any product is to take priority over any other discounts prices that exist for this product It is therefore possible to set a product price Higher than the retail price The only exception to this rule is determined in the settings for Discount Exception products Applying Prices to Consumer Accounts This document has so far described ways in which prices can be maintained This section d
55. atalogues Selecting one of these imposes restrictions on which products a user can order from The three options are Authorisation Restriction The user can order any product code If however any of the products are NOT contained within the selected mini catalogue the whole order will need to be authorised Order Restriction The user can only order products that are contained within the selected mini catalogue View Restriction The user can only see the products contained within the selected mini catalogue Minimum Order Value This can be used to ensure delivery of an order is cost effective e g a consumer places an order to be delivered to a location hundreds of miles away from the Dealer but the value of the order is only 5 To set a minimum order value for a user enter an amount in the box and save the user details If an amount is inserted here then any order placed by this user must have a value higher or equal to the value set in the box A user will not be able to complete their order if the minimum order value has not been reached a message will appear informing them of this If no minimum order value is entered then no restriction will apply A minimum order value assigned to a user will overwrite any value set up at account level or cost centre level 14 Template A user can be assigned one or more templates If Restrict order to Req pad only is selected the user will only be able to view those product and
56. ct Office Equipment Ltd Oct Nov Dec Jan Feb Mar PO PO PO PO PO PO cc cc cc cc cc cc Searching for an order First you will need to find the order which contains the product s to be returned There are several ways of doing this To search by OSCARnet Order number enter the number in the appropriate box on the Returns tab see above and click the Find button Carriage return will also trigger this button The relevant order will appear in the bottom half of the screen In the same way you can search by purchase order number using the second box An order can also be found by selecting the purchase order numbers or cost centre orders for a known month on the Returns tab This works in a similar way to the Spend by Order report on your site 25 Raising a new Return Order Viewed in a Returns Tab Returns ti E SEARCH BY OSCARnet Order Number Find Purchase Order Number empty Find DELIVERYADDRESS Ladywood INVOICEADDRESS Ladywood The Mews The Mews B19 6ES B19 6ES ParcelLabel Cost Centre Label PO Number Empty Details of Order number 67 Overall saving 59 8 Product Description Quantity Price Code Cost Centre O 181818 Concord CD6 Telephone Index Book Binder with Quantity 1 Pack 3 69 Matching A Z Index and 20 Sheets A5 Black Ref K ege r urned 0 Saving 80 1 83010 Recent 1 Line 3 69 Page 64D Pack Size 1 O 00215X Tipp Ex Rapid Correction Fluid Fast drying with Quantity 1 Pack
57. ct from the alphabetical list the first letter of the account you wish to assign this product to Alternatively you can search for the account by account name or number The drop down list will then display all your consumer accounts that begin with that letter as shown Step 3 After selecting an account press the Select button to the right of the drop down menu The bottom of this window will now be populated with the Chosen account 3 ScreenName Microsoft Internet Explorer File Edit View Favorites Tools Help v Bak QJ ix a A Search Sj Favorites 2 e X L4 3 Address E https secure test 1 secure op com OSCARnet2 design control Bespoke Products Parent aspx E Go Links 7 gy ec 2 d EE de gt A Maps jr Favorites I PCHealth Spas EA M T e aly 11 screennames m 0 1 nome UpudiES I ncip Iecurmmicar suUppUrL Be gel PAGE TITLE dems Products f le w 4 f wW 4 f wW If you know the code of the product you want to find enter it into the box below Email our Customer Support at css spicers net or call 0870 607 0673 Add Product gt Manage Products Find Product LabeRe Bespoke Items gt Alternstives parklane View Bespoke Customer gt Consumables 4 WHATS NEW Code Conversion CSS Phone Number Apply accounts to this bespoke product by selecting them from the list below grouped alphabetically by acco
58. d on the front end like so Figure 4 Terms and Conditions Front End 60 WT un FD OI Cesacte Dau Som Peers amd Cascade License Agreement Please read the Toloming licere agreement cargful Fa meaeca gl Xy dq Arcas 1 Darina Ene 61 Banners Overview 2 Banners Microsoft Internet Explorer E Te lt fie Ert view o Eaumites Tass Hein i L E j we P e Qm Q 0d Pen fro Ca mo La On ears mrt ranr mp VPE BS rut lesional Penner Y EET n IB tips secure test sequre cp com OS CARE T2 design contol Banner Index esp gt E E Jc Els e sw o due gp feeds GPC Heath Gezei hoc Gy gt d ES inl rae d Al pavers i2 A scare Home pdates Help Technical Support MEN CORSGMER STE IG BANNERS A mEO HELF Products Prices Add Banner tae ae er cal 0870 607 0873 Cust mers Banners lo be displayed on Ge Copa Side Banners General al WHATS MEW Date Upload t CSS Phone Number ETE you can grien wheter p dapiay Duero M Te cop ni fe page of ine bone of the pape er bpm E Feparra Delivery Charge Hams in Orders and Acknowledgement Banner Iolor metteg Your Aeon Masaje the Danner Pasibatang sprarance liens and Details Tore sume t See All Updates CEET CEET T TETEA k 2008 Ugidadg E Friii Sim 2007 pires Sector Pages EN Barrera d Be Add Bete ZF Bannen ca arnal Reports Basser irizsmarinn Reps 1 0n1 T E sumer Shem Banners gis en Sach o 1 o t Beco nt nns H TJ fein EN
59. didans Coit Se Banners i Done B urne EE SLT T start a Order Transfer Mi T Oscarnet Dealer Eit T yor account Zh Your Account Wer eu a A ae Transfer Method Set this to your Dealer System Progress Spicerlinkweb etc Account this should not be confused with the Consumers Account Number Should you choose to have OSCARnet orders transmitted directly into your system an account number is required Only ONE account number is needed This is because OSCARnet can batch orders It is therefore possible to have ONE order file containing orders for MANY different accounts The only way to accept these is under this one dummy account number Password As with Account a password is required to integrate with your Dealer system Send Method This option determines how you receive your orders This will be either e Modem to system OSCARnet will use dial up modem to transfer the orders Email to system IEPOP orders are emailed directly into your system Progress only By E Mail only Email to System By FTP FTP to System When orders are sent by E Mail two attachments are sent One is a simple text file and the other is the actual order file that can then be imported manually into your system It is therefore very important that even though you are receiving orders by e mail the Transfer Method option is set to the correct system type 52 Modem Phone Number The number of the modem used to dial in
60. e COST CENTRES O Allow this contact to see Cost Centres Do not allow contact to see Cost Centres means mandatory Name Three fields are to be input here Full names are listed on reports The First Name field is displayed in the welcome when a user logs in Contact Details These fields are mainly for reference The two exceptions are the E mail and the Address Name fields The e mail address is used with the OSCARnet front end with regard to Order Authorisations This is described later in this section The Address Name field determines the default delivery address 12 NOTE This becomes irrelevant if Cost Centres and addresses have been linked The address will then be determined by the default Cost Centre for this user Cost Centres When you are first adding a user you will see a toggle which allows you to select one of two options If you select Allow this contact to see Cost Centres they will be able to order on all cost centres for that account To only allow the user to order on the default cost centre select the option Do not allow contact to see Cost Centres Web Access Show Contact List Summary Web Access Orders amp Budget Control WEB ACCESS x User Name x Password Permission Group Ungrouped Di User Active O means mandatory Save Contact Details The user name and password determines how this user logs onto the site The User Active check box MUST BE TICKE
61. e and effort allowing you to create a large account with much more ease It will also help you to ensure that the same data is on OSCARnet as on your back office system It is possible to both add and amend data through uploads The Upload Screen 3 ScreenName Microsoft Internet Explorer File Edit View Favorites Tools Help e o Back Q x a 5 L Search Ers Favorites E CH A v LJ 33 EE XE L4 LS Se Address El https secure test 1 secure op com OSCARnet2 design control Generic Bulk Upload aspx v Go Links Ey Search web p Ir gt El de W 5B Maps Jr Favorites PC Health Spaces A lal 6 ScreenNames v x Hesaro Home Updates Help Technical Support VIEW CONSUMER SITE DATA UPLOAD Y ssn up Products e pee A wr b nw of file you like to upload O icon boxes then file you Email our Customer Support at Prices would like to upload If you tick Ignore Summary the file will process completely without you having to commit it css spicers net or call 0870 607 0673 Customers 1 Select a data category and file type you would like to upload Select a data category Y x 4 WHATS NEW Data Upload CSS Phone Number UE SN gt Delivery Charge Name in gt Outstanding Uploads Orders and Acknowledgement 2 Select the file you would like to upload Exports Urgent upload Ignore Summary 12 AAA AAA gt See All Updates
62. e the Authorise Budget option selected in the Users screen Budget Control by Cost Centre This section can be found in Customers Cost Centres COST CENTRES Account Number DB1970 Edit the details of the cost centre below Show Cost Centre List Assign Addrest COST CENTER DETAILS Cost Centre Ref SA1 Description x SALES PO Number Mask SA HHH o Active O Inactive means mandatory Applying Cost Centre Budgets Selecting the edit budget levels button presents the following screen ANNUAL BUDGET Annual Budget xi 100 000 00 BUDGET LEVELS Time period Wee No one budget level existed for Monthly i reak List Quarterly Yearly LEVEL DETAILS From M E I lt B means mandatory Cost Centre Annual Budgets This section can be found in Customer Cost Centres Edit Budget Levels Two options are required to apply an annual budget for the selected cost centre Annual Budget amount This field should be populated with the total budget for the year Time Period This determines how the Figure entered as the annual budget is balanced over the year There are four choices 19 Weekly Monthly Quarterly Yearly The option to apply custom time periods is also available Exceeding Cost Centre Annual Budgets This works as described in Exceeding Account Budgets This budget however is for this cost centre not for the whole account NOTE It is not poss
63. e using Select Template Header Catch Line this text will appear on the bar above the special offers Buy One get One Free Ge Buy One get One Free Today nadie E Buy One get On Only a few remaining in Ru Only a few remaining in stock Only a few remaining in stock more info gt gt You can have a maximum of 8 front page specials showing at one time These can be created in the Special Offers tab by simply typing in the product code It will populate the image and description of the product You can choose to upload your own picture or have the image linked to the product detail 92 Products Add Product Manage Products Bespoke Items Alternatives Consumables Code Conversion Mini Catalogues Front Page Specials Promotion Page Stock Data Prices Customers Data Upload Exports Your Account Edit Site Banners FRONT PAGE SPECIALS Special Offer Details Special Offers E zi TIPPEX YIPPEE How exciting A Change Image Tipp Ex Rapid Correction Fluid Fast drying with Foam Applicator 20ml White Ref 801296 Pack 10 15 23 Details link ams zi s zi Change Image Concord CD6 Telephone Index Book Binder with Matching A Z Index and 20 Sheets A5 Black Ref 83010 18 55 Details link aes zi New Products This tab is used to select new products to promote to your customers It looks like this
64. ecessary to tick the New Products box at the bottom of the Navigation Menu This can be found under the Edit Site link and then Navigation You can also change the text New Products to whatever you would like to be displayed to your customers 93 Navigation Menu Now on the front end of the site there will be a new option in the Navigation Bar This is by default called New Products but if you changed the text above it will be displayed as you have modified it When the customer clicks on the link the products are displayed with small images Promotions Front End paid PORE EDS Sorry We don t have a picture for this product wat Eutr Price AE Sof ELI Ja LS Prite 30 Em rTanhite Ref CCS Eu E 33 90 Stock Data Hen E Come Me ML ERI op Face dar x Cana c EZ an aparit Tu er Ca jp Ret ccs i ET L CC SE D S030 Price E B au Hern Compres e J Diska ae ey Migr Pal as sith Plug ETT kHz He PeT aa Eha L JA ods ct Cor Ree ur gil ee HE Multimedia He Hesophor zm CL Soe A Pouce E li Enter your product code that you wish to set a stock level for dealer codes only Set the quantity in the quantity field and then set quantity This information can also be uploaded Please see data upload section for upload and file format 3 Sheek Data Miboncsoft Internet Lahore Pie o Eer ve Q d Si bp
65. ed 0 Products Enable Customer Product Sorting Enable Front End Account O Maintenance MAILERS Included Direct Mail Catalogue Name g Nemo means mandatory ES You also have the option to automatically sort your accounts into groups according to the settings that are set in the group and in the accounts For this option to work the group settings must exactly match the settings in the accounts If you wish to use this option select the button at the bottom of the customer group s tab labelled Synchronise Ungrouped Accounts with Appropriate Groups Having selected this option OSCARnet may schedule this task to take place overnight to avoid problems with your live system Manual Assign Customers To Groups Big Spenders 1 comedine 1 Medium Spenders 1 Seen E ES Synchronise Ungrouped Accounts with Appropriate Groups 35 Pricing Pricing Profiles The Link Pricing Profiles includes a number of pricing mechanisms that collectively build a Price Profile This can later be applied to a number of accounts The following screen shows the new link Price Profiles 3 Pricing Profiles Microsoft Internet Explorer File Edit View Favorites Tools Help v t A gt i di Q sa A ix a A p Search Jg Favorites La CS ws m 3 Address E https secure test 1 secure op com OSCARnet2 design control Price Profiles Index aspx v Go Links amp gt Search y
66. ed Lines 4 WHATS NEW CSS Phone Number Delivery Charge Name in Orders and Acknowledgement z See All Updates 2008 Updates 2007 Updates Discount Exceptions EOS Computer Consumables Furniture amp Large Products Main catalogue Balance A Lines Main catalogue Balance B Lines S qum SS prices GN price maintenance Applying an Overall Discount The first Pricing Tab Range Group contains a field in which an Overall Discount can be applied A percentage figure should be entered here this percentage will then be subtracted from the retail price on ALL products 3 Price Profile Details Microsoft Internet Explorer File Edit View Favorites Tools Help Q sx k EN a PO search Se Favorites amp A E E LJ 33 Address amp https secure testi secure op com OSCARnet2 design control Price Profile Details aspx Links v EJ co Search w JO kel dr r Al amp scarNet Products Prices Pricing Profiles Creste Pricing Profile Edit Pricing Profile Price Catalogues Dealer Volume Bresks Special Offers Your Account Edit Site h web 27 l Price Profile Detail Home Updates PRICE PROFILE DETAILS Price Profile furlong Ranges And Groups Bands Discount Exceptions Overall Discount 20 Apply Overall Discount Help Technical Support Five St
67. ed to do this for a number of products use the UPLOAD facility A Problem with Contract Pricing If you find that your contract priced products are not showing the correct price to your consumer the following example may help to explain why The product 025000 is priced at 15 25 if a user from the account Demo purchase a single quantity of 025000 it will cost him her 15 25 You can see the pack size of the product is displayed and can be edited We suggest that you always use the default pack size this is the only pack size the consumer can buy the products in e lf you changed in this case 8 to 4 the product would display a price to your consumer of 2 times 15 25 30 50 This is because this product is sold in pack of 8 e lf you changed in this case 8 to 16 the product would display a price to your consumer of 1 2 of 15 25 7 63 This is because this product is sold in pack of 8 2 Removing Contract Pricing To remove all contract pricing from an account click the Remove Contract Pricing button Customer Volume Break It is possible to set up quantity breaks for an individual account This gives the possibility to break using absolute price or discount QUANTITY BREAKS Account Number Empty If you know the code of the product you want to find enter it into the box below Find product by code Browse Sections Create or edit volume discount breaks for this customer by entering the break levels and val
68. een added 70 Image File product jpg or product gif Specific Information Bullet Point Text Keywords New Product Flag As well as adding these five fields to the end of the product upload file you can now upload products using a simple xls or csv file In the Design Control section under Upload Files there will be a Product Upload template This template is specific to your site and takes into account the settings that are available Please note that it s only the product file that can be uploaded as a xls file as well as a csv All other uploads must be done with a csv file File Formats All upload files have to be comma separated files This means that commas separate the data content and the file will have a file extension of csv Files created using Microsoft Excel can be saved as csv files as can text files Please note the formats below should be considered continuous lines i e no carriage returns and no spaces before or after the commas Product Upload File Format ProductCode ProductDescription Pack Per Price PricingBandLetter Discontinued Y N Bespo ke Y N BOSSF IWeight Dimensions VAT Rate9o EnvironmentallyFriendlyProduct Y N EnvironmentallyFriendlyDetails imagefile prod uct jpgorproduct gif specificinformation bulletpointtext keywords newproductsflag Additional Catalogue Product Upload File Format ProductCode ProductDescription Pack Per Price PricingBandLetter Discontinued Y N Bespo ke Y
69. entreAuth FullAuth View Only Pricing So ES Modifying Permission Groups To modify a Permission Group click on the name of the Permission Group in the menu then click View the details of the group will be displayed and can be modified When finished click on Save Group Details NoAuth CostCentreAuth Full amp uth View Only Pricing Pi pz mm Deleting Permission Groups To delete a group simply select the group and click Warning if there are users in the permission group that were deleted they will be moved to Ungrouped Their permissions will not change but you will not be able to see what permissions they do have Sorting Ungrouped Users The button labelled Move ungrouped users to appropriate groups will make OSCARnet scan through all existing users that have not yet been applied to a permission group and will see if they have permission that match those applied to a group If this is the case the user will be moved from Ungrouped to the matching group If there are no matching groups the user will remain in Ungrouped A summary of how many users were moved will be displayed 3 Assigning Users to Groups Go to the Users section in Customers after selecting an account You will see that the users and groups are displayed Select the user and click Use Contact CONTACTS Account Number admin Choose a user to edit from the list below or click on Add Co
70. er must enter text for a parcel label or they will not be able to complete their order Apply Order Acknowledgement Selecting this generates an email acknowledgement every time a user places an order This is sent to the user who has placed the order it confirms the details of each order line the delivery charge type and the PO number It also determines what format you want your customer to receive their acknowledgements Using the HTML option gives you the ability to add logos and use HTML to change fonts and add colour The text option will be a plain text acknowledgement and by selecting none the customer will not receive anything E mail Orders To Whilst most of the fields are self explanatory the e mail field can have a direct impact on how your system operates Should you choose to have your OSCARnet orders transmitted via e mail then it is this e mail address that the orders will be sent to E mail is also used as a back up in the case of a failure to transmit to your Dealer system It is therefore very important that this e mail address be populated Receive Copy of Acknowledgement The dealer will receive a copy of all the acknowledgements of orders placed if this box is ticked e SPICERlinkweb Settings Orders can be sent directly from OSCARnet into SPICERlinkweb The account number branch code and order type must also be populated in Order Transfer if this option is selected e Delivery Char
71. erformance of the site s banners using criteria such as description priority click count and hit count File Edit View Favorites Tools Help G Gan O DAG Zen rm GZ m J Address amp https secure test1 secure op com OSCARnet2 design control Banner Report aspx v Go Links gt y S Search web Jehe 53 idi e Y e 5 Maps wr Favorites X Y PC Health 8 Spaces e X ea X X T e fal Gl amp Banner reports v x GscarNet Home Updates Help Technical Support BANNER REPORTS NEED HELP Products Ee Email our Customer Support at Prices Start Date 91 y May vi 2008 E ES 7 ess spicers net Tote Fae or call 0870 607 0673 AP End Date 31 v May si 2006 sl EE Y Sector w Data Upload ula O RERRRRA CSS Phone Number Exports Page vc gt Delivery Charge Name in Orders and Acknowledgement kEhewbchdad 0 l gt See All Updates SEM el arios 2008 Updates Edit Site 2007 Updates ass Description Priority Click Count Hit Count CCC OCC oe de rr cc kitchen 1 0 131 Al WHATS NEW Your Account Add Banner Banners General Banner Information Sector Pages Reports E Done a internet 65 Data Upload OSCARnet allows you as a dealer to upload information rather than manually enter it all separately This includes prices users and products This will save you tim
72. es and the directories of the PC can then be explored to determine the location of the image 3 Once the file name has been entered or located select the PREVIEW IMAGE button to get a preview before upload Customers UPLOAD IMAGES Image type Page Header iv Data Upload Enter Filename Browse Exports Your Account Edit Site Colours amp Fonts Layout Images Navigation Adv Settings Edit Text gt Embed Scripts Once you click Save the new image will now be live to your customers and can be viewed by clicking on CONSUMER VIEW SITE on the top right of the screen e Oscarnet Dealer Site Microsoft Internet Explorer provided by Orange UK e gt le http ben perf test opnet co uk index aspx vl X e Pir Google IG vl Goo E E v Bookmarksy ie Hocded Check y Autolink AutoFill m Send tow Q Settings deo oscamet Dealer ste gt B amp EY Eoo Q Tool e a a 3 Darti PRODDGTS Nu TAP j PRODUCT SEARCH Special Offers How to add your company logo or graphic On image type using the down arrow select Navigation Header This will show the currently active image Enter the new image name into the Filename box or use Browse TI UPLOAD IMAGES Image type Navigation Header Data Upload Seta bey te ag ty Enter Filename Browse Exports Browse _ s 13 000 Edit Site PRODOGTS NU TAP Colours
73. escribes how the prices are applied to Consumer accounts Applying Price Profiles In the account details screen of Design Control the Price Settings sections provides the facility to apply any existing Price Profiles to the account selected 43 A Price Profile is selected from a drop down list as shown below Applying Price Catalogues Repeat as above but this time if you wish to apply a price catalogue to the relevant account Price Profiles and Catalogues 2 Customer Microsoft Internet Explorer File Edit View Favorites Tools Help e o Back y x a A j Search Pg Favorites Er E X La 33 Address https fsecure test1 secure op com OSCARnet2 design control Customer aspx v Go Links Ry gt ed2 p lr EJ v de Y H Maps 2 Favorites PCHealth Spaces Br NH Q A al gt S Customer x gt Copy Account snow VAI DIN X C act Price Customer Volume Break is d e x e DISPLAY OPTIONS Customer Lode C ersi Permission Groups Show List Price Use Default Settings v Customer Group Show Discounts Use Default Settings zw MASAS EE i Data Upload Show Page Number Use Default Settings v Exports Show Price Graphic Use Default Settings CH Select Discount Display Percent v Format Your Account Edit Site PRICE SETTINGS Banners Price Catalogues monday Jee Export Price Profile guineas v Use Best Price MAILERS included Direct Mail Catalogue Name Nemo QUANTITY
74. ge This allows you to apply a delivery charge profile to this account Please see the section on Delivery Charges for more detail o Standard Delivery Mechanism Displays your standard delivery charge o Multiple Deliveries Displays your timed deliveries if created giving the end user an option to select After an account has been created it is no longer possible to edit the Reference due to the possibility of orders being placed on that account Order history demands that details are not deleted from OSCARnet Prices and Display Options Tab Price and VAT Display Options This option controls what all of this account s users see when viewing a product Figures 4 and 5 will demonstrate Figure 4 Without Product Code Your Price Na of Pade 00 15 10 E 12 68 E Figure 5 With Product Code Pack Size Prise Incl WAT Add to Basket Ung 15x 10 E 12 65 14 90 E ggg Display Options This option controls what all of this account s users see when viewing a product You can choose to have RRP Saving Page Number showing or not showing Figure 6 DISPLAY OPTIONS Show List Price Yes iv Show Discounts Yes v Show Page Number Yes v Show Price Graphic Yes w Select Discount Display Percent v Format Contract F 181818 1 18 55 Price 73 No Data 1 5 00 Price Settings Here you can assign a discount price profile net price file and choose to have OSCARnet
75. harge will change Changing Address If the user changes the delivery address in the Checkout Confirm Address page then it is also possible that the types of delivery charges will change depending on what Delivery Charge file is allocated to that address Changing Cost Centre If the user selects a cost centre or delivery address that does not have a delivery charge file allocated to it it is possible that the user can have zero delivery charge attached to the order To safeguard against this you would be advised to use the Default Delivery Charge in Customer Accounts 57 Order Status The Order Status tab allows you to monitor the status of your orders both within OSCARnet and after their submission for transfer to you Selecting Which Orders to View Clicking on the order status tab will take you to the following page where there are a number of ways to select the orders you wish to monitor Figure 1 Order Status Tab 3 Order Monitoring Microsoft Internet Explorer File Edit View Favorites Tools Help v o Bak CJ EN a 5 Search Ers Favorites e Ca Y Lg 3 A T P te a Address https secure test 1 secure op com OSCARnet2 design control Order Monitoring aspx OrderStatusListType 1 v Go Links Search A e 1 EA 5 de Y gt 5 Maps t Favorites i PC Health amp 9 Spaces QA X T e D aly Gl E Order Monitoring da Email our
76. here are various reports available including Products Customer Accounts and Contract Pricing You can view multiple exports or select the export type from the drop down box 3 Data Export Microsoft Internet Explorer File Edit View Favorites Tools Help v Q sex X Q El E JO search Se Favorites S ek d n X m 33 Address a https secure test1 secure op com OSCARnet2 design control xport Status aspx v Go Links gt Ay Search web Dp Ir gt EI de Y gt Maps Favorites M PCHealth E Spaces sx G e lal gt 7 Data Export v x amp searNet Home Updates Help Technical Support VIEW CONSUMER SITE DATA EXPORT p and Products Select the export type Email our Customer Support at Prices css spicers net PED NE D All exports v or call 0870 607 0673 Customers l 4 WHATS NEW InstructionText Export Download Data Upload T doa sate Instruction Text CSS Phone Number Exports gt Delivery Charge Name in Export type Additional info Date Status Action Orders and Acknowledgement Products All dealer products 19 05 2008 20 31 48 Nodata Your Account Contract Pricing All Contract Pricing 19 05 2008 20 23 07 Done Download gt See All Updates sh apne ictal ahaa na a tac ates r ines SCH 2008 Updates ee Customer Accounts All dealer accounts 19 05 2008 20 23 04 Done Download Edit Site gt
77. ible for the combined cost centre budgets to exceed the annual budget If an annual budget has been applied Budget Control by User This section can be found In Customers Users Orders amp Budget Control Show Contact List Summary Web Access Orders amp Budget Control BUDGET CONTROI HELP ME Maximum Order Value Maximum Line Value A Authorise Budget O ACTION IF LINE VALUE EXCEEDED Block Order Line Warn Order Line Authorisation Order Line ACTION IF ORDER VALUE EXCEEDED Block Order Warn Order Authorisation Order BUDGET REPORT No Budget Report View all Budgets O View Budget for my cost centres only Maximum Values The spend value on any order can be restricted in two ways Maximum Order Value Should a value be entered this will apply a maximum spend for any individual order placed by this user For example a Figure of 1000 will apply a restriction on any user of this account placing an order over 1000 The restriction comes in three forms block warn and authorise Maximum Line Value This applies a restriction to the maximum that can be spent in any one order line within an order Again the restriction has three forms Exceeding User Budgets The following options can be applied 20 Action if line value exceeded This states what must happen if you exceed the line value set in section The three options are e Block Order Line do not allow this limit to be exceeded e Warn Orde
78. icrosoft Internet Explorer File Edit View Favorites Tools Help amp Q Back 3 x 2 Sa Search se Favorites e A gt LJ 2 j Ld L 7 dm ES td T Address SI https secure test 1 secure op com OSCARnet2 design control Price Profile Details aspx b Go Links y Search web Pile El dde M af Maps gt rr Favorites PCHealth amp 8 Spaces amp O e md gt Gi amp Price Profile Detail v x amp scarNet Home Updates Help Technical Support VIEW CONSUMER SITE E PRICE PROFILE DETAILS d NEED HELP Products EE Price Profile furlong Email our Customer Support at Prices css spicers net Pricing Profiles Creste Pricing Profile Edit Pricing Profile Price Cstslogues Desler Volume Bresks Special Offers Your Account Edit Site Banners l Done e Price Profile Details Ranges And Groups Bands Pricing Band Letter Spicers products Discount Exceptions Own products Price Band A 50 00 Price Band B 50 00 96 Price Band C 30 00 Price Band D 10 00 96 Price Band E 20 00 Price Band F 30 00 96 Price Band G 30 00 96 Price Band H a Oscarnet Dealer Sit F3 Design Control Mic or call 0870 607 0673 Five Star And Mini Catalogues Description 5 Star A Lines 5 Star B Lines Mini Catalogue C ore Brand
79. imes Firstly the save button at the bottom then the save profile button on the top right and finally save the profile on the last screen that appears If you then apply this price profile to an account as normal the prices will be discounted depending on whose products they are and which band they are Applying Discount Exception Discounts This screen displays 3 options e Applying No Discount e Applying Other Discount Applying Particular Discount 40 3 Price Profile Details Microsoft Internet Explorer File Edit View Favorites Tools Help v m 2 N 3 lt gt Je 1 as Qs kJ ix E A Search Sj Favorites LS e L4 3 Address DN https secure test1 secure op com OSCARnet2 design control Price Profile Details aspx v Go Links fy Search web D Y EJ de A 5 Maps Jr Favorites P Health 2 Spaces Br A Q gt bl amp Price Profile Detail is amp scarNet Home Updates Help Technical Support VIEW CONSUMER SITE PRICE PROFILE DETAILS deene Products S Price Profile furlong HP Prices css spicers net gt Pricing Profiles or call 0870 607 0673 Ranges And Groups Bands DiscountExceptions Five Star And Mini Catalogues Creste Pricing Profile Edit Pricing Profile ER E H ee DISCOUNT EXCEPTION TYPE 4 WHATS NEW Price Catalogues Applying No Discount Desler Volume Bresks b aler Volume Bres O Applying other Discount CSS Phone Number gt Specia
80. ings Advanced Settings Colours can have an html number assigned to them These can be used if a colour is required that is not available in the palette Therefore for an exact colour match simply enter the corresponding numbers and characters in the relevant box This may appear as follows 79 Zj Advanced Settings Microsoft Internet Explorer File Edit view Favorites Tools Help GS a e e 5 A YA SS LA 3 lt Back Ce gt Search ste Favorites ES Cy Se 3 Address ES https secure testi secure op com OSCARnet2 design control Look And Feel Summary aspx 2 Go Links y Search web 2 lr gt ET dE Y oi Maps pr Favorites D I PC Health E 3 Spaces amp amp A 2 E Advanced Settings 3s y Cite Uvan Ceu sutz 101 up BY Itt SUUN BS NUSA uU ite UI Steen Cumuis Email our Customer Support at Prices a D css spicers net E Tables Main Body Navigation Hyper Links Meta Tags uo ND IE ORIS Customers j TABLE HEADER r 4 WHATS NEW x i Background Colour ffffff oa zi gt CSS Phone Number Exports Font Family Times gt Delivery Charge Name in e Orders and Acknowledgement Colour 33ff33 l Your Account gt See All Updates TABLE SMALL HEADING gt 2008 Updates Edit Site Font Family Arial gt 2007 Updates gt Colours amp Fonts gt Layout Colour z5600ff gt imsges Adv Settings Background Colour 99cc86 gt Edi
81. ion Pad Account Number 2000 m Template Name manners w EI Once you ve completed your template you may want to change the order in which the products display in this requisition pad This can be done by going into Change Template Products Order clicking onto the product and dragging them to their new position 15 You can also upload order templates including headers for help on this see the Upload section of this manual When you upload a header you can upload an existing header for a product or create a new one by inserting a header that does not yet exist Budget Control Here you can create a budget for an account and break it down by weeks months or quarters Also you can choose how to react when the budget is exceeded CUSTOMER BUDGET Account Number DB1970 Create a budget for this account and break it by weeks months or quarters Also choose how to react when the budget is exceeded Edit Budget Levels CUSTOMER BUDGET DETAILS Maximum Order Value Maximum Line Value ACTIONS ACTION IF LINE VALUE EXCEEDED Block Order Line O Warn Order Line Authorisation Order Line ACTION IF ORDER VALUE EXCEEDED Block Order Warn Order Authorisation Order ACTION IF BUDGET EXCEEDED Block Order Warn Order Authorisation Order Updat Maximum Values The spend on any order can be restricted in two ways These are as follows Maximum Order Value Should a value be entered this will
82. iption SALES PO Number Mask eessen Active Inactive INCLUDE TYPE Gi Include Cost Centres for all users O Do not include Cost Centres for all users means mandatory Once you click SAVE you get the option to go into the next relevant pages Account Number DB1970 Confirmation Thank you Go To Pages Show Cost Centre List Edit Cost Centre Details Assign Address Edit Budget Edit Budget Levels Show cost centre list Lists all the cost centres Edit Cost Centre Details Amend or delete cost centre details Assign Address Link a cost centre to an address Select the relevant cost centre then click change address Address Ref Phone Ladywood The Mews 1 07909 535 402 Change Address Edit Budget Amend budget details Using the Edit Budget link a budget can be set for each cost centre if required For help with budget control go to the budget control page of this manual Minimum Order Value This can be used to ensure delivery of an order is cost effective e g a consumer places an order to be delivered to a location hundreds of miles away from the Dealer but the value of the order is only 5 To set a minimum order value for a cost enter an amount and click Update If an amount is inserted here then any order placed on this cost centre must have a value higher or equal to the value set in the box A user will not be able to complete their order if the minimum
83. isations are set to None Account uses Authorisation All usual authorisation rules will apply and order above budget incorporated For example if a user can only authorise for cost centre 1 and have the privilege to authorise orders above budget they only authorise orders above budget for cost centre 1 21 View Budget Report This option determines whether this user can view the budget report detailed in Budget Report Front End Changes If budgets have been applied to an account cost centre etc then there are some changes noticeable to the user when budget limits are exceeded These are explained as follows Warning Authorise Excess of Line Order Value Users are given the following displays if excess of budget for line order value has been set to Warn or Authorise Warn that line value has been exceeded Warning Ier lepra emm JK Cancel Warn that the order value has been exceed User Order Total Exceeded Proceed UK Cancel 22 Block Excess of Line Order Value The following line is displayed at the top of the shopping basket Any block prevents the user from continuing until the value is reduced Figure 9 Block Order if line value exceeded ee OO User Line Total Exceeded Ma BnTrme D PO Number an i Details of Order number 380 Cheerall savin 1 Brother T76 Fax Digital Anzeering Machine 14400bpz L0pp ADF Da Speed 1 4 2239 2 Sisir Ref FaxTT E 189 00 ao 3 789
84. ise you the dealer of any developments or issues with the OSCARnet software Default Settings This section allows you to set up a number of defaults i e settings that affect all new accounts unless you the dealer stop them doing so on an account by account basis There are a couple of exceptions e g generic settings that affect all or none of your accounts We de system settings i n S D dh tee Grs 0 43 amp scarNet an UL WORST AG T SCRI CXEZETEZEND SYSTEM SETTINGS 4 NEED HELP Products Default Settings Quotes Orders amp Returns Prices Discounts amp Payments Email our Customer Support at Prices css spicers net 870 607 0673 CAS MA DEFAULT SETTINGS FPR TEED DO Order Acknowledgement Html el Default Charge Credit v A WHATS NEW efau arge Credi Data Upload H Card Enabled CSS Phone Number Exports Image Upload Restrictions Default Charge Account L1 Enabled gt See All Updates Your Account Default Price Profile No defaults iv gt 2008 Updates Company Details 2007 Updates Default Delivery Charge No defaults iv System Settings L Order Transfer m Es Default Price Catalogue No defaults vi Delivery Charges LE i ivery Ch 5 Some Odin Chemes Allow First Time Users Order Status Aries a Agen Default Product Terms amp Conditions Suggestions Edit Site AG Account Mask Banners Default PO Number Mask Default Wholesaler O Quantity Breaks Default
85. ite for example Look and Feel images Consumer Logo images Banner images and Design Editor images have been limited to 250kb per image This again will create an error message if anything over this limit is attempted 84 3 Add a new product Microsoft Internet Explorer File Edit View Favorites Tools Help e Y P E 4 i gt Y IT T b o Back gt EN E A J Search HZ Favorites La CS 3 Address Si https eecure test 1 secure op com OSCARnet2 design control Product Information aspx Action CreateNewProduct v Go Links ani Search web o i EJ de W Maps Favorites M PCHealth espaces amp 00 A gt Gl amp Add a new product bi ADD PRODUCT a NEED HELP Products Mandatory Fields Optional Fields Email our Customer Support at gt Add Product css spicers net Manage Products no s e z or call 0870 607 0673 b Bespoke Items PRODUCT oy tee os gt Alternatives Product Code gt Consumables A 4 WHATS NEW od Conasion Product Description CSS Phone Number Mini Catalogues eae Delivery Charge Name in gt Front Page Specials A Orders and Acknowledgement Promotion Page BOSSF Code Stock Data Level 1 v gt See All Updates Prices i gt 2008 Updates Level 2 x gt 2007 Updates Customers Level 3 v Data Upload UNIT FRAME Exports Pack 1 Per 26 1 Your Account Edit Site PRICING Selling Price q 0 00
86. l Offers gt Delivery Charge Name in Applying particular Discount Orders and Acknowledgement Customers gt See All Updates ca gt 2008 Updates Data Upload ES gt 2007 Updates Exports Your Account Edit Site Banners c ep Internet ss Start FY Price Profile Details 3 Oscarnet Dealer Sit 3 Design Control Mic fm prices ill price maintenance ai j v ov 00 04 The required option can be selected by the use of radio buttons It is not possible to select more than one of these options selecting one deselects the other Applying No Discount This is the default setting Any Range Group Pricing Band Letter discount or contract price will not be applied to discount exception products if this option is selected Applying other Discounts If this option is selected discount exception products are treated as standard products and will be discounted Applying A Particular Discount Selection of this option will prompt for the entry of a discount into a given field All Discount Exception products will receive the entered discount regardless of any Range Group or Pricing Band Letter discounts that have been set up Note The exception to this rule is for contract pricing Any net priced product will take precedence over this setting For example product code 636840 is a discount exception If a value of 2 0096 is entered then all discount exception products will receive a two percent discount u
87. l open in a new window not the current OSCARnet one e Active if ticked the banner will be available to be displayed e Priority with multiple banners it is possible to have one more important than others If a banner has a priority of 2 it is twice as likely to be displayed as one with a priority of 1 e Expiry Date after this date the banner will no longer be active Format is dd mm yyyy This is not a required field e Expiry Hits after the banner has been viewed not clicked on this number of times it will not be active Banners General Here you can select whether to display banners at the top of the page the bottom of the page or both From here you can also view existing banners with the option to choose whether to display them or not Banner Information Here you can select an existing banner and edit the details 74 Banners Microsoft Internet Explorer File Edit View Favorites Tools Help e s vu C Y E SI Qs amp x E A Search Sg Favorites ES CS E ing 33 Address Si https secure test1 secure op com OSCARnet2 design control Banner Banner aspx v Go Links 2 AY Search web LD EJ de Wf gt H Mam Favorites PCHealth gi Spaces E A o AIS Banners Y Ra amp scarNet Home Updates Help Technical Support VIEW CONSUMER SITE BANNERS 4 NEED HELP Products Email our Customer Support at Prices LIST OF BANNERS css spicers net or
88. lete a conversion Customer Code Conversion Upload File Format Customer Account Number Product Code Alias Code Y N add or delete a conversion Contract Pricing Upload File Format Customer Account Number Product Code Pack Size ContractPrice Template Upload File Format CustomerAccountNumber TemplateName Product Code Header if required include for all users Y N Add Remove flag Y N Mini Catalogue Upload File Format Mini Catalogue Name Product Code Add Remove flag Y N Price Catalogue Upload File Format Price Catalogue Name Product Code Price Add Remove flag Y N Cost Centre Budgets Upload File Format Consumer Account CostCentre Ref Budget Start Date End Date Bespoke Product Upload File Format Customer Account Number Productcode Bespokeflag Y N Cost Centre Addresses Upload File Format Consumer account number Cost centre reference Address reference T2 Alternative Products Upload File Format Product Code Alternative Product Code Y N Where Y is to add the alternative and N is to remove it Product Linking Upload File Format OriginalCode LinkedCode OwnBrandAlternative Y N ProprietaryAlternative Y N BiggerPack Y N SmallerPack Y N DifferentColour Y N HigherQuality Y N LowerQuality Y N Compleme nt Y N SameRange Y N Quantity Breaks Upload File Format Dealer Quantity Breaks DealerProductCode BreakType price or percent qty1 pricebreak1 qty2 pricebreak2 up to 5 quantities Customer
89. me settings From this screen you are able to view customer groups Manual Assign Customers To Groups Big Spenders 1 comedine 1 Medium Spenders 1 Er pm ES Sri Ungrouped Accounts wth Appropriate Groups You can create new groups by selecting the Create Group button It is also possible to apply a new account to a group When creating the account select the appropriate group from the account group drop down menu CUSTOMER DETAIL Select Customer Summary Prices amp Display Options Settings Account Number Reference T Account Name The Good Shepherd Account Group comedine v Ge y INDUSTRY INFORMATION Big Spenders Revenue Band Medium Spenders Employee Band It is also possible if enabled to enter your First Timer User FTUser account into a group if you want all first time users to have the same settings as some of your account customers Again it is possible to set a particular group as the default group for new accounts by selecting the group name from your default settings area 34 Default Price Catalogue No defaults v Allow First Time Users Default Product Suggestions AG Account Mask Default PO Number Mask Default Wholesaler O Quantity Breaks Default Dealer Quantity O Breaks Create Address O Default Customer Group v Max Number of Products comedne to Compare Big Spenders Medium Spenders Max Number of Relat
90. ness machine by selecting the machine manufacturer type and name from the drop v Rman Page down boxes Stock Data Browse Product List Prices Customers PRODUCT CODE W004959 CONSUMABLE MACHINE DETAILS Machine Manufacturer up m Data Upload Exports Machine Type Inkjet Printer M Machine Name Designjet 100plus v Your Account CONSUMABLE TYPE Edit Sit eines Manufacturer Banners Compatible EJ Under Consumable Type you can choose whether this product is a manufacturers or compatible product this will determine where it appears once the code has been found in the search If the Show intermediate page is ticked then when a search for a product is returned and you click the Show compatibles button a message will appear before it proceeds to that page telling you the compatible consumables are not produced by the manufacturer of your machine Code Conversion ALL CODE CONVERSIONS ARE GENERIC i e THEY AFFECT ALL ACCOUNTS Code Conversion In the find code box type in the code you wish to convert In the additional code box type in the conversion code then click ADD When the additional code is typed in on the front end it will appear with all of the details of the product e g image description etc except the actual product code 89 3 Dealer code conversion Microsoft Internet Explorer File Edit View Favorites Tools Help e T i 2 lA hon d Q Back
91. nless they have been priced using contract pricing or price catalogues NOTE To apply the inputted discount you must select the Save button To confirm that this has saved a percentage character will appear 4 Applying Mini Catalogue 5 Star Discounts This screen presents two options These are e Mini Catalogue Discount e Five Star Discount The two options both provide a field for the entry of a discount It is possible to enter discounts in both fields Spicers product range includes some product codes that are flagged as being in Spicers Mini Catalogue This is not to be confused with the mini catalogues that you can set up in OSCARnet Some product codes are also classed as 5 Star and some both Discounts set against 5 Star and or Mini Catalogue products are compared with discounts set up for Ranges Groups and Pricing Band Letters The best price between these set of discounts is then applied Exceptions to this are when products are discounted by contract price or if they happen to be Discount Exception products NOTE To apply the inputted discount you must select the Save button To confirm that this has saved a percentage character will appear Editing Existing Price Profiles To edit an existing price profile you should select the list of price profiles that exist Selection of an existing price profile displays the prices that were assigned to that profile when last saved Saving a Price Profile
92. ntact to create a new one Permission Group AJ Groups v AI BIMIS Ben Manning Ben Manning simon manning karly manning Jason spaceman FIRST PREV Page 1 of1 NEXT LAST Add Contact PM Delete Contact EI E Go to the Web Access Tab and in the Permission Group drop down menu select the relevant permission Click Save Contact Details Show Contact List Summary Web Access Orders amp Budget Control WEB ACCESS x User Name ben x Password eee Permission Group FullAuth v User Active DEALER ADMINISTRATOR RIGHTS Dealer Administration Enable Access Right Company Information Look and Feel Edit Text Customer Maintenance J El El El Drina Maintananra It is important to realise that two users in Ungrouped will not necessarily have the same permissions as each other this is what the Ungrouped section is for It is bad practice to keep users in this group we would advise you always apply users to a group create a new group if necessary Super Authoriser This development has been designed to create a 3 tiered authorisation structure Therefore user1 can place an order user2 can pre authorise it and user completes it A new level has been created below the normal level Users in this level will only be able to create a quote Users in the normal level can process these quotes and send them for 32 authorisation in the normal manner They can al
93. on allows your customer to add a different cost centre for each order line STOCK DISPLAY SETTINGS Your customers can now view stock availability Stock Display Type You can choose to have a red or green symbol Traffic Lights or the stock in numbers Warehouse You will need to decide which warehouse you would like stock to be shown for Only 1 warehouse can be selected Spicers Account Number Your account number must be entered here Customer Image This facility allows you to upload a logo which an account user will see when they first log in to your OSCARnet site To add or change a logo click the browse button to search for a file or enter the file path Images can be in gif or jog format Click the Change Consumer Logo button to apply the image If you wish to delete a logo without replacing it click the Delete Consumer Logo button Any changes to a customer logo will be applied even if you do not click the Save button at the bottom of the Customer Accounts page Consumer Welcome Text You can use this to add account specific welcome text that a user will see when they log in Type the text into the box on the left and then click the View Preview button to see how the text will look on your site This text is HTML editable To remove the text completely click the Reset Text button To save the text click Save Changes If you click this the text will be saved whether or not you click the Save button f
94. only order those products on the assigned template Requisition Pads Requisition Pads or Order templates are built here Enter the template name and choose Apply all if you wish to assign the template to all users TEMPLATE NAME Account Number DB1970 Create a new requisition pad for this account by entering a name for it below Show Templates Li NEW TEMPLATE Template Name x Formula 1 Apply To All means mandatory Once the template name has been created you have the option to edit the name once it s been saved You can start adding products to your template Once the product has been added click on the product and here you can assign a header If the relevant header does not exist then go to Manage Headers to enter a new header and assign it to the relevant product Select Header Instruction Product Code 29748X Template Header Paper Pa badboys Envelopes S mz PS You also have the option to copy an existing template over onto your new template You can then delete or add more product codes to the new template Template name Formula 2 If you know the code of the product you want to find enter it into the box below Product Code 00215x Change Template Products Order Manage Headers Show Templates List Select Product Below is a list of products currently in this requisition pad 1 The requisition pad is currently empty for this customer You can copy from an existing Requisit
95. or the whole Customer Accounts page Warehouse Birmingham 41 el Spicers Account Number 3133605 CUSTOMER IMAGE Enter Filename Change Consumer Logo Delete Consumer Logo No Customer Image CONSUMER WELCOME TEXT There is no welcome text for this account The Save button should then be selected to save the changes Addresses On entry to this page the form is empty allowing you to enter a new address record At the top of this form is a Show Address List this shows all previously created addresses for this account from which you can select an address to edit or deactivate Customers Add Account Manage Accounts Account Details Addresses Cost Centres Users Requisition Pads Budget Control Returns Copy Account Contract Prices Customer Volume Breaks Customer Code Conversion Permission Groups Customer Groups ADDRESSES Account Number DB1970 Add Edit the details of the address below Show Address List Add Address ADDRESS DETAILS Address Ref Address The Mews Postcode Bip 6ES Delivery Charge None el This address is using the default delivery charge Telephone Fax Number Creation Date 06 06 2008 00 00 00 Address Active o Yes Include for All Users 100 O i Each address can be assigned its own Delivery Charge Profile This means that if a user selects this add
96. order value has not been reached a message will appear informing them of this If no minimum order value is entered here then no restriction will apply Minimum order values can also be assigned at account and user level A minimum order value assigned to a cost centre will overwrite any value set up at account level but not a user minimum order value 11 Edit Budget Levels Amend budget levels once they have been created ANNUAL BUDGET Annual Budget 1000 00 BUDGET LEVELS Time period Break Weekly Monthly Quarterly Yearly No one budget level existed for fesk List LEVEL DETAILS From o1 w June el 2008 v t o 31 w August m 2008 vw Value 300 00 Save Level means mandatory Users As with addresses any users already set up for this account will be listed when you click on the users link You can quickly filter out which users have what permissions by using the permission group drop down box For more details please refer to the Permission Groups Page To amend the user details simply select the user you wish to work with and then click Use Contact when setting up a new user the following fields require input CONTACT INFORMATION Account Number DB1970 Summary Web Access Orders amp Budget Control NAME Title v First Name Surname CONTACT DETAILS Phone Extension Fax Your Google Toolbar c Mobile Email Address Name iv Job Titl
97. picers net or call 0844 238 0032 Customers PAGES Page ad aspx m WHATS NEW Data Upload OSCARnet V2 0 Data Exports Status x CSS Phone Number Assign 5 item s found Page Delete gt See All Updates Your Account gt 2008 Updates ad aspx 2007 Updates Edit Site P CheckltOut aspx Banners home news aspx Add Banner gt Banners General recent_orders aspx 00000 gt Banner Information woken aspx w me Sector Pages Reports internet R 100 1 Banner Filters can be used to limit the pages that a banner is available on rather than possibly displaying on every page There are four different ways of doing this e Sectors Link the banner can only show on pages within the selected sector s More details on sectors in the Sectors Pages section e Pages Link the banner can only display on the page selected e Products Link the banner can only display on the details page of a particular product e Keywords Link the banner will display only on the search results page for certain keywords In the case of several filters being applied the banner can be displayed on any page that meets one of the applied criteria It is not necessary for it to match all applied filters Sector and Page filters have an additional Sponsorship setting This means that this banner will override any non Sponsorship banner on that sector page 64 Reports From here you can run reports on the p
98. r Account Edit Site Banners Home Updates Help Technical Support ADD A NEW CUSTOMER Select Customer Summary Prices amp Display Options Settings Account Number Reference gt x Account Name Account Group Ungrouped iv INDUSTRY INFORMATION Revenue Band mmm Employee Band Corporate Number SIC Code Incorporation Date EN el Financial Year June el 2008 v AUTHORISATION Authorisation Type None v Use super authoriser O permissions Email Authorisation Fj PAYMENT METHOD Figure 2 Customer Account Set up When setting up a new customer the details to be entered are e Account Number Reference This is the account number that the customer will use when logging on e Account Name The full customer name for your clarity e Account Group You can put certain accounts in certain groups e g if 5 accounts have the same set up details e Financial Year Start This decides the start date from which the annual Spend Budget reports start from these are displayed to the consumer as an option on the navigation bar When setting up a new account the default will be the current month and year Authorisation This selection determines whether this particular account uses Order Authorisations If this is set to None then all users will be able to send orders If set to All Orders then every order regardless of who places it requires authorisation
99. r Line Warn the user if they are over the limit but allow them still to proceed e Authorise Order Line The user can continue but is warned that the order must be authorised Any order that requires authorisation because of budget reasons can only be authorised by users who have the Authorise Budget option selected in the Users screen Action if order value exceeded This states what must happen if you exceed the order value The three options are e Block Order Value do not allow this limit to be exceeded e Warn Order Value Warn the user if they are over the limit but allow them still to proceed e Authorise Order The user can continue but is warned that the order must be authorised Any order that requires authorisation because of budget reasons can only be authorised by users who have the Authorise Budget option selected in the Users screen Authorise Budget This option is only applicable when a restriction of Authorise Order has been applied to any of the budgets described in this document That is when exceeding a budget requires authorisation Only users who have this option selected have the ability to authorise such orders It works in the two following ways Account does not Use Authorisations In Customer Maintenance the Account screen allows you to apply authorisations All Orders or None to an account The budget authorisation option if selected will still happen even if author
100. r specific The price profiles and the price catalogues are to be made available for any consumer account However contract prices reflect a specific price range on a set of products and thus remain unique to each consumer account This screen allows you to enter a specific price against a product code There are two ways in which a product code can be found Simply enter the code or use the catalogue page headers to search through the catalogue Once the relevant item has been found the following information is displayed Contract Pricing Screen CONTRACT PRICES Products Account Number Empty Prices If you know the code of the product you want to find enter it into the box below Customers gt Add Account 025000 Find Code Remove Contract Prices Manage Accounts Account Details Addresses Browse Product Sectons Cost Gantres Enter the contract per and contract price into the fields below to create or edit a contract price Users gt Requisition Pads Budget Control e Product Code 025000 Returns Copy Account Pack 8 Contract Prices gt Customer Volume Breaks Net Price 18 31 Customer Code Conversion Per 8 Permission Group Customer Groups Description Sellotape Case Sealing Tape Vinyl 38mm x 66m Buff Ref 503845 Pack 8 Contract Per 8 Data Upload Exports Contract Price 15 25 Your Account Edit Site Banners Selecting the Add button marks that price against that product code Should you ne
101. ress its default Delivery Charge Profile replaces the accounts default Address Ref Every address should be given a reference This is because when uploading users addresses are assigned to users by their reference Address Enter up to five address lines here Post Code OSCARnet cannot validate the postcode It may however cause problems during the full ordering process if this is invalid Phone This number is for your reference only Fax This number is for your reference only Address Active This determines whether the address is used by this account The main purpose of this function is to switch addresses off if they ever become redundant NOTE This option is only available after an address has been set up The default is that the address is active immediately after input It is not possible to switch off an address if It is the default of a user or assigned to a cost centre A warning message will appear advising you how many users cost centres it is associated with Include for all users This determines when a user is created whether the address is automatically assigned to the user Cost Centres To input a new cost centre the cost centre code and the description must be input The option to enter a cost centre mask is also available Include exclude user assignment also 10 COST CENTRES Account Number DB1970 Edit the details of the cost centre below COST CENTER DETAILS New Cost Centre SA1 Descr
102. rmission Groups Customer Groups Delete Add Exporting Code Conversions To export all your code conversions go to the Exports section Permission Groups Overview Permission groups are used to give access rights to users on your site You can allow different users to have different permissions for instance to authorise orders or view only the orders that they have placed themselves IMPORTANT Permission Groups apply to the whole site if you create or modify or delete a Permission Group the change will affect ALL accounts on your site Before the Permission Groups are modified there will be three existing groups called NoAuth CostCentreAuth and FullAuth The screen will look like this with the existing groups displayed Home Updates Help lecnnical Support PERMISSION GROUPS Select a Permission Group to edit from the list below or click on Add to create a new one NoAutn CostCentreAuth Full amp uth Pi pz ES 29 Creating Permission Groups To create a new Permission Group first click on the Add button Enter the description of the permission in the Description field You can then select the relevant permissions to apply to this account from those available Authorisation e Cannot Authorise e Authorise Own Orders Only e Authorise Cost Centres Orders Only the user will be able to authorise orders placed on any cost centre they have access to e Authorise All Orde
103. roup Discounts Spicers products are categorised into various Ranges and Groups To price using this method the Spicers Ranges will be displayed as follows 51 Price Profile Details Microsoft Internet Explorer File Edit View Favorites Tools Help v O A AQ sro Xe BS mL o Back ix E A p Search Favorites ES O Y 3 Address a https secure test1 secure op com OSCARnet2 design control Price Profile Details aspx v Go Links 7 Ky Search web pr EJ de Y Maps Favorites W PCHealth Spaces E a gt bl E Price Profile Detail yv amp scarNet Home Updates Help Technical Support VIEW CONSUMER SITE PRICE PROFILE DETAILS Miras Products l Price Profile furlong Email our Customer Support at Prices css spicers net S ker or call 0870 607 0673 rr Ranges And Groups Bands DiscountExceptions Five Star And Mini Catalogues Creste Pricing Profile Edit Pricing Profile Overall Discount 4 WHATS NEW Price Catalogues i Dealer Volume Breaks 20 Apply Overall Discount CSS Phone Number gt Special Offers gt Delivery Charge Name in Orders and Acknowledgement Customers Range Description Discount gt See All Updates 1 J D Envelopes 20 00 gt 2008 Updates 2 J D Envelopes 20 00 2007 Updates Exports 3 J D Envelopes 20 00 4 5 Star Envelopes 20 00 5 J D Books and Pads 20 00 96 Lj Your Account 6 Reserved 20 00 96 Edit Site 7 P Coded EOS
104. rs View Order Reports e Cannot View Orders e View Own Orders Only e View Cost Centre Orders Only the user will be able to view orders placed on any cost centre they have access to e View All Orders View Quote Reports e Cannot View Quotes e View Own Quotes Only e View Cost Centre Quotes Only the user will be able to view quotes placed on any cost centre they have access to e View All Quotes Ordering e Submit an Order the user will be able to place an order or submit it for authorisation e Create Quote Only see Super Authoriser for more information e Process Quotes see Super Authoriser for more information Once all the correct options have been selected click on the Save Group Details button Description view Only Pricing A HORISATION IEVV ORDER REPORTS Cannot Authorise Cannot View orders O Authorise own orders only C View own orders only C Authorise Cost Centre orders only O View Cost Centre orders only C Authorise All orders O View all orders EVV QUOTE REPORTS DERING Cannot View quotes Submit an order a View own quotes only Create Quote only C View Cost Centre quotes only Process Quotes o OOO O View All quotes ANDRES SSES Create Address View Prices ACCOUNT MAINTENANCE N CREATION PERMISSI Maintenance Return Creation means mandatory Save Group Details 30 The group you have just created will be visible now NoAuth CostC
105. rt VIEW CONSUMER SITE MANAGE PRODUCT INFORMATION dinis Products Add Product gt Manage Products gt Bespoke Items Alternstives gt Consumebles Code Conversion gt Mini Catalogues Promotion Page If you know the code of the product you want to find enter it into the box below Find Product LabeR Alternatively use the product index to find the product Email our Customer Support at css spicers net or call 0870 607 0673 4 WHATS NEW CSS Phone Number gt Delivery Charge Name in Orders and Acknowledgement Stock Data You are here Top section Prices Computers Machines and Supplies gt See All Updates SE gt 2008 Updates Facilities Management Customers gt 2007 Updates Furniture and Office Environment Miscellaneous Data Upload B l Data Export Office Stationery Exports gt Export Product File gt Export Product Keywords No Products listed under this Page Heading Your Account Edit Site Banners Ty start a internet Fy SceenName s 3 Design Control Micr fm products taj product maintenance 86 Bespoke Items When adding your own product codes you can make them Bespoke This means that they are not available to every customer using OSCARnet This tab allows you to specify exactly which consumers do have access to bespoke products Step 1 Search for the bespoke product you wish to assign to some accounts Step 2 Sele
106. s the upper threshold of the zero band e g first band 300 charge 5 second band 700 charge 3 50 third band 999999 99 charge 0 for any order value up to and including 300 a 5 delivery charge is applied for any order greater than 300 and up to and including 700 a 3 50 delivery charge is applied any order value greater than 700 up to 999999 99 is free of delivery charge e You can set an unlimited number of price bands e To save the price bands the click on the Save Changes icon Timed Delivery Charges You can set up timed delivery charges to complement the Order Value Bands see figure 2 Timed delivery charges e g pre 10 am pre 12 am Next Day Delivery etc are created and then allocated to an order value delivery charge band They are displayed in the checkout screen when a delivery charge is applied to an order through the user accounts cost centres or default This only occurs if the Timed Delivery Charges are linked to the active Delivery Charge i e if you do not offer pre 10 deliveries to the North Pole your customers there will not be able to select this option Select the applicable Timed Delivery Charge and links it to an Order Value band You can choose whether the timed delivery charge will either be added to or replace the order value charge You do not have to allocate Timed Delivery Charges to Order Value Bands Figure 3 Timed Delivery Screen 54 TIMED DELIVERY CHARGES T
107. selected click the Preview button You can remove an image at any time by clicking the Remove button To add bulleted texts for a product type it into the box next to the label You will be able to see the bullet points on your site once you have saved the text To save time when adding or editing products a Copy image and text from facility has been included on this screen To copy the image and text from another product type in the product code you wish to copy from and save the product If you then edit the image or text for either product changes will not be reflected in the other Extra Information This allows you to enter some additional information for your reference only This will not be displayed to the customer Manage Products Once your have created your product code you have the option to go back into the details and edit the information This can be done in Manage Products You can Search for your products by BOSS Class Index or Key Word Search 3 ScreenName Microsoft Internet Explorer File Edit View Favorites Tools Help v nri c e wT T ss o Back gt ix a A p Search Jg Favorites 4 CS Ge ing 4 3 Address ei https secure test 1 secure op com OSCARnet2 design control Product Information Finder aspx v Go Links f e er EJ de YM H Maps 2 Favorites M PCHealth Spaces EQ 00 aly 3 E sescreenNames M amp scarNet Home Updates Help Technical Suppo
108. so create their own orders if they wish The top level of authorisation can then complete the orders so they get sent as normal New permission options have been created on the Permission Groups section under Ordering Description RESTRICTED AUTHORISATION VIEW ORDER REPORTS Cannot Authorise C Cannot View orders y Authorise own orders only View own orders only C Authorise Cost Centre orders only C View Cost Centre orders only Authorise All orders C View all orders VIEW QUOTE REPORTS ORDERING O Cannot View quotes Submit an order View own quotes only Create Quote only O E s View Cost Centre quotes only Process Quotes C View All quotes PRA 10 JRESSE 5 Create Address VIEW PRICES View Prices ACCOUNT MAINTENANCE Front End Account L REATION PERMISSIONS Maintenance URN CREA Return Creation means mandatory Save Group Details To use the three levels of authorisation you will need to create a new permission group In this example it has been called Restricted but you can give it a name of your choice If you set this up with the options above the group will be on the bottom level The important part is the fact that Create Quote Only is ticked but Process Quotes is not Save this group Now make sure that the NoAuth CostCentreAuth and FullAuth groups along with any others you wish not to be on the bottom tier of authorisation have both Create Quote Only and
109. so the 5 Star discount of 5 is compared with the Pricing Band Letter A discount of 10 Of course Pricing Band Letter A offers better discount and therefore the discount for product code 333301 is 10 45 Quantity Breaks This screen gives you the option of applying quantity breaks to product codes Breaks are an incentive to attract larger orders by offering larger discount against larger quantities They are generic and NOT customer specific Once set up quantity breaks are displayed when viewing a product The set up screen is as follows and as you can see allows for the input of more than one quantity discount You can browse the page headers or type in a product code into the box on the right You can delete individual breaks and edit the discounts for each break level Please note 10 in a Discount 96 field denotes 10 off Retail If you have Contract Priced a particular product for an account and this price is better than the discount break discount break values are ignored best price wins Figure 3 Applying Quantity Breaks DEALER VOLUME BREAKS If you know the code of the product you want to find enter it into the box below Product Code 181818 view Breaks Browse Product List Enter a quantity into the Break Level field and a discount or price into the Discount field to apply better prices to higher quantities Choose Absolute to apply a price or Percentage to apply a percentage discount
110. stly select where you would like to place the tracking script It will tell you in the bottom screen where the actual script will sit on the front end of your site Q O Hi XecswuU0s2 O OO 4qo J aret Moms Updates 1 Melo Technical Support CEED Logout EMBED SCRIPTS 2 HEED HELP Products Eril ger Ador Susp Prices de nat corgonerd tz ad exu t anicers ned Cial curii m ESTINATIONM COM ht Tt dl HTTP Footer WHATS HUI nata nad ral TES Fools a SCARnet Wi Mer Fam echar Data Experts 5tatus Bref Posez Ded col RS Phone Burner irk ta Secure E See Al updates Your Account 2008 pedales T Lan Site 2007 updates t Colova E Fonti T Once the destination has been selected click next 81 Home Updates Help Technical Support EMBED SCRIPTS Back to destination components Enter the details of the script you would like to embed using the Available Variables if required AVAILABLE VARIABLES Site URL site url SCRIPT SNIPPET lt script src hitp www google analytics com urchin js type textjavascript gt lt script gt script _uacct U4 xxxx x _udn site url urchinTracker lt script gt za It will then give you the tag you need to enter into the script snippet Then click Save It will now track the activity on the url given 82 Data Exports Status The export section allows you to download reports in csv format from OSCARnet T
111. t Text e Font Family Werdana Banners E Colour 000099 MAIN Background Colour 000000 Font Family Times 3 Colour zrrrere v Done B e internet e Inbox Microsoft T try again Messag 4 Internet Explorer mw look and feel Meta Tags If you choose to register with search engines Meta tags are sometimes used in order to determine what exactly a site does Insert up to FIVE key words Edit Text As well as being able to customise the colours and graphics of your OSCARnet site it is also possible to change the text that is displayed on various pages The pages are Home News Contact Us Index Page Welcome page Order Acknowledgment ol Page element editing Micreesatl Iaberrwet Explorer Pile Edi Wer Powveritei Teoh Heb Ba 1 d ON 1 Fa D O ix iz fn Que Beret 4 Ei des LJ 39 Aisin d bios repre est zeg 9 Gen MSS Ales EZ desea seine See Texk Charge Tex L ase Gei EJ Linke H Ep e Allo ls owe s os of vp Ravonte CR e 0 CR DI ce d 17 1 a Tage peran Erop T ox Hierares Search 3 Data Upload 85 Phone Humber Hare tiers Capons Delivery Charge Ware im harmeagsgnug Chitara Arad Acknowledgement ire w owe bean eae kPa mitos e AN Updates CompanyDetals 20080 Updates Lait Site 2001 Updates E egalratanpeted rem Arm r Golcun amp Font t k r wl r brager Bieta h gw SHIA ge e Egit Tee k Embed Seen Banners Con
112. t the order status page is viewed Order Numbers Enter the range of order numbers in the From and To boxes to view a selection of orders and then click the Show Results button to see the orders 58 Order Date Populate the dates to view the orders placed in this timescale click the Show Results button to see the orders Items Per Page This determines how many orders will populate the screen at any one time example 100 If a result of 500 orders was returned then OSCARnet will allow you to view page 1 2 up to page 5 Possible Statuses The following OSCARnet statuses can be applied to an order Quoted Held in Recent Quotes Cancelled Deleted Quote Awaiting Authorisation Submitted For Transfer Until an order has been submitted for transfer the transmission status will be No Status Recorded This will change to Sent once the order has been transferred Clicking on the order number will display the details of the order Returns Approval On this page you can view all the returns that have been approved Figure 1 Returns Approval Tab 48 Returns Approval Microsoft Internet Explorer provided by Orange UK Les e E http fescue bet cece op com CC Aene dene cran tns Ordes dca tonis apo H Oe UU Da ae ET pim d vk Cer cahe Erw zt x Pd Google E ogi B Vy Sedem uote Dr Crech y sende J settnase Yt deo pews Approval c M ih oc ro BER T CT
113. tem of page slemeni Today is che aro of BS pasting ns Ee ES Pur cuv Gi page cerner lod y the alan ef DC testing 48 Done ae tese EN Page element adeng Me your accsurt co TIT E 80 How Do Edit My Home Page Select the page called HomeNews Then select the page element called itembodytext Input the information you wish to display in the content of page element section This will then display in the preview of page element Upon completion click the Save Changes button to update your site These changes will now be live As well as plain text HTML can be used to include additional features such as e Providing links to other Web pages e Providing Hot Links for e mail e Pulling in graphics from other Web pages opicers do not support HTML authoring Should you wish to perform such actions it is up to you to find the in house knowledge of how to do so When you have made the changes that you wish to make to your site and want to view the appearance then click on the view consumer site This will open up your OSCARnet site in a separate window for your viewing Embed Scripts These are basically website tracking text It allows you to put a script with tracking tags into certain pages of OSCARnet It can then collate the data for you or display banners for advertisements If information is being collated it can help you to improve the content and design of your site Fir
114. tick the Product suggestions available check box and save The users selected will now be able to view any product suggestions set up Enable Customer Product Sorting If selected the customer can use the sort option to sort by Alternatives Product Description 640 Price Ascending Price Descending 54D Environmentally Friendly Telephone Index Book Binder with Matching 4 27 cap Sheets 45 Yellow Ref 83003 Order Products From the Search Results Page When a keyword search is returned the Price 7 10 Saving 25 BIC Atlantis Ball Pen Red 8 Product Code NWR1049 Pack Size 12 Stock 10 Display thumbnails more info i envio add to emer enviro products Qus Compulsory Purchase Order Number When selected the customer will be prompted to enter an Order Number when they leave it blank The system does not generate a purchase order number automatically as before If the customer tries to proceed to the checkout without entering one they will get the error message PO Number PO Number can not be empty PO Number Mask You can now set OSCARnet so it automatically populates your customers orders with their own purchase order reference format PO Number Mask beni Fnahla Muinta Carmniatinn ma Ben is entered into the field represents the number e g ben001 Cost Centre 010 HR vl the next number on the Account PO Number list
115. to set up more timed delivery charge bands You can set an unlimited number of timed delivery charge bands Applying Timed Delivery Charges to Order Value Charges DELIVERY CHARGE ITEMS Band Price Timed Delivery 0000 kam None v 700 00 3 50 None v 9 999 999 0 00 None v Band en Figure 4 Timed Delivery Allocation Screen When you have set up timed delivery bands the Standard Delivery Charges will display an extra column with the available timed delivery charges in a drop down menu fig 3 You can apply different timed delivery bands to the different order value bands or select the same timed delivery bands to each order value band Clicking on the grey arrow icon gives a pop up window The pop up displays the timed delivery charges under the Time Delivery charge category 55 Name uk DELIVERY CHARGE ITEMS Band Price Timed Delivery 300 00 5 00 Pre12 Charge Total 15 00 20 00 Name Delivery Before 12 Delivery Same Day 20 00 20 00 Ann nri DIE DN CHADCE TERA Figure 5 Timed Delivery Confirmation Screen Against each Timed delivery the total delivery charge is displayed i e the total e charge dependent on whether the timed charge has been flagged to either replace or be added to order value charge e Click Save Changes will apply the timed delivery charges to the order value bands Internet Registration Default Delivery Charges See the section on default settings Customer Acco
116. to your system Send Interval Should you choose to have your orders batched they will batch every X minutes Where X is the number set in this field We suggest a minimum of 15 minutes this ensures your orders are not sent individually Batch Order If this is set to false then OSCARnet orders will be transmitted to you every time one is completed If set to true then the Send Interval is checked and orders are only transmitted periodically We suggest that you always have this set to true These options are only applicable if ordering directly into your system Authorisation Code this is only applicable for those dealers using IEPOP Service Control This allows you to pause the order processing at anytime This process is useful if you are having issues with your email server or your back office system It will hold off sending the OSCARnet orders through Delivery Charges All delivery charges are defined in the Delivery Charges and Timed Delivery Charges area of Your Account using Design Control amp scarNet AI A IT T E VIEW CONSUMER SITE C DELIVERY CHARGES d uir Products ufa is Vesti n nt ge ee Cre w Delivery C e Select an existing Delivery Charge to edit from the list below or click on Create new Delivery Charge to add a Email our Customer Support at Prices Getters gt css spicers net or call 0870 607 0673 Customers UK Channel Islands 4 WHATS NEW Data
117. ues into the fields below Any existing volume discount breaks are displayed above Volume Breaks for 025000 CUSTOMER VOLUME BREAKS Break Level Discount Delete 16 10 00 O 24 8 00 o 32 6 00 O O O O Percentage volume break Absolute volume break UPDATE VALUES 2 Microsoft Office Word Uploading Customer quantity breaks If you have a large quantity of products to add you can use the upload facility see Data Upload The customer account number needs to be in the first column e g Account number product code break type price or discount qty1 price break 1 qty2 price break 2 up to 5 quantities The example below illustrates ACC01 181818 price 10 5 20 3 28 Customer Code Conversion In the same way codes can be mapped for all accounts codes can be mapped for specific accounts This is done in exactly the same way as Code Conversion CUSTOMER CODE CONVERSION Products Account Number Empty Prices If you know the code of the product you want to find enter it into the box below Customers Add PEA mycode Find Code gt Manage Accounts Account Details Bierger Add a code to convert to this product in the Additional Code field Cost Centres Browse Product List Users Requisition Pads Budget Control gt Returns Conversion Code For MYCODE Copy Account Product Code Contract Prices Customer Volume Breaks means mandatory Customer Code Conversion Pe
118. unt gt Delivery Charge Name in Orders and Acknowledgement gt Mini Catalogues Promotion Page gt Stock Data name or number Browse Product List Prices Account Name Account Number See All Updates gt 2008 Updates Please select a customer by clicking on one of the following letters Customers y g g gt 2007 Updates A BICIDIEIFIGIHITIJIKILIMINIJOI PIQIRISITIUIVIWIXIYIZ Data Upload There are no accounts to show starting with A Click on the first letter of an account name Exports Using product parklane Account Name Account Number Bespoke Remove Your Account Ben Manning 2000 Gi O Edit Site Ben Manning admin Banners ben test account spurs Cancel Changes Save Changes w Done B 0 internet EY SceenName Fj Design Control Micr ff products GN product maintenance ELY Wat fi 11 46 Repeat this process until you have selected all the accounts that you wish to view this product code Selecting Save Changes then allows the selected accounts ONLY to view this product The Remove checkbox allows you to remove any accounts that you no longer wish to view this product Again remember to save the changes 87 Alternatives This tab allows you to set up a range of similar alternative products to offer consumers when they add a product to their shopping basket When the user adds the item they will be offered any available alternative products which have a lower price and given
119. unt Default Delivery Charges See the Customer maintenance section 56 How Delivery Charges are applied in the Consumer End Shopping Basket The delivery charges appear in the users shopping basket this will be applied according to the Standard Delivery Charge file allocated to the delivery address for the user Checkout Confirm Address When the user has checked out they have the ability to change their type of delivery to a Timed Delivery Charge if Timed Delivery Charges have been set up in Design Control for the Delivery Charge File Selecting the radio button for delivery type performs this action The user selects the applicable Timed Delivery charge and continues with payment for the order as previously i e charge my card charge my account and the new delivery charge is recognised Figure 6 Consumer Delivery Charges eet een Lo cp Mao DISPLAY THUMBNAILS MM GREEN ONLY e Pre 10am 11 75 10 05 21 80 O Saturday Pre 12pm 17 62 10 05 27 67 O Saturday Pre 10am 19 98 10 05 30 03 O Pre 12pm 14 10 10 05 24 15 lease enter parcel label Parcel Label NEXT STEP Home Special Offers Contact Us Terms And Conditions Your Account Logout Allocating Charges Delivery charges are allocated to addresses delivery addresses are linked to cost centres If the user changes his cost centre in the shopping basket potentially the standard delivery c
120. usseaucucesseauauaucussesueucesecseaeaess 70 FILE FORMATS EE 71 BEY Ku WEE 15 COLOURS AND FONTS EEN 76 IN EE EE 77 NAVIGATION EEN 78 ADVANCED OE TINGS sra iaa 79 E e EE 80 EMBEDSCRIP Sra EE TEE 81 DATA EXPORTS STATUS EE 83 PRODUCES eiecit AA nna nun dat 84 MANAGE PRODUCTS Ss iD tM E E E A M MU E D M E E da 86 BESPOKE ITEN Senat puc AI dt LEM d Eee RRR EAE 87 GEN eg EE EEN 88 CONSUMABLES EE 89 CODE CON VEAN E 89 Mill ENEE EE dE a EE A 91 PRONT PAGE e 92 NEW PRODUC EE 93 STOCK EE 94 Customers This section describes how your OSCARnet customers are set up and maintained Customers being the Consumer or End User Many of the options available could potentially require a large amount of data input and therefore such data can be uploaded The following sections describe how a customer is set up manually Summary Tab Figure 1 Customer Maintenance tab SscarNet Add Account Home Updates Help Technical Support CUSTOMERS Add an Account Add a new Account Select Customer then Add Account You will then see this screen wscarmex Products Prices Customers Add Account Manage Accounts gt Account Details gt Addresses gt Cost Centres gt Users gt Requisition Pads gt Budget Control gt Returns Copy Account gt Contract Prices gt Customer Volume Breaks Customer Code Conversion gt Permission Groups Customer Groups Data Upload Exports You
121. ut is warned that the order must be authorised Any order that requires authorisation because of budget reasons can only be authorised by users who have the Authorise Budget option selected in the Users screen Action if Order Value Exceeded This states what must happen if you exceed the order value The three options are e Block Order Value do not allow this limit to be exceeded e Warn Order Value Warn the user if they are over the limit but allow them still to proceed e Authorise Order The user can continue but is warned that the order must be authorised Action if Budget Exceeded This states what must happen if you exceed the Annual budget The actual budget limit depends on how that budget has been split across the year A budget of 12 000 has been split monthly giving an average budget of 1000 per month This will force an action once 1000 in a month has been reached OSCARnet will not wait until 1000 x 12 months 12 000 has been exceeded It is therefore impossible in this example to spend a whole year s budget in one month The three options are e Block Order do not allow this limit to be exceeded e Warn Order Warn the user if they are over the limit but allow them still to proceed e Authorise Order The user can continue but is warned that the order must be authorised 18 Any order that requires authorisation because of budget reasons can only be authorised by users who hav
122. x v Go Links 2r El qe 5 Maps st Favorites D I PC Health 23 Spaces sx amp e 2 y T oaearcn web fAl e Terms Conditions amp scarNet Home Updates Help Technical Support VIEW CONSUMER SITE TERMS amp CONDITIONS docens Products Enter your company Terms and Conditions into the field and save your changes Y our customers will have to Email our Customer Support at Prices agree to these before they can place an order gt cssQsspicers net or call 0870 607 0673 Customers TERMS AND CONDITIONS Payment of 30 days 4 WHATS NEW Data Upload CSS Phone Number Exports gt Delivery Charge Name in Orders and Acknowledgement Your Account gt See All Updates 2008 Updates 2007 Updates Company Details System Settings Order Transfer Delivery Charges gt Timed Delivery Charges MEC DIEM F save Order Status Returns Approval Terms amp Conditions Edit Site Banners amp Done B internet EN Terms Conditions DS your account taj Your Account Micros GC ge Gi 21 35 Place in the field the text you wish to display as terms and conditions to your customers You can if you wish use HTML tags to format the text however this will only work when the customers see the terms and conditions on your site The e mail will contain plain text so the HTML tags will show up The terms and conditions are displaye
123. your customer will be able to see all text clearly The font types are Arial Times Verdana Helvetica Sans Serif O O OOO Simply click on the down arrow and select from the list This will change the section you have chosen from the item type Colour Palette Once you have selected your preferred font you can then choose a colour for the txt or background depending on which item type you ve selected You will then be able to preview it in the preview section below Save Options When you are happy with the colour and font selections click the SAVE button to upload the changes made to your site At this point any customer entering OSCARnet will see the new colour schemes Restoring the previous colour scheme e This is only necessary if a new colour scheme has been saved e To revert to the previously saved colour font scheme click the RESET button Restoring the previous Template See Section Layout The default colour scheme is Template 1 selecting this therefore restores the default 76 Images How to add your company name image 1 Using the down arrow select an Image Type Page header will image will appear in the centre of the screen and the Navigation header image will appear on the top left hand side of the navigation bar of the front page This will show the currently active image 2 Enter the new image name into the Filename box If this name is unknown the Browse button can be used The driv

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