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Data Ark A-Click Backup User's Guide

1. 6 3 5 6 Enable off line backup Enable off line backup defines whether to enable the off line backup feature The off line backup feature is designed for notebook users who may be off line most of the time and cannot rely on backup scheduled for regular backup of their data EG Enable off line backup Enabled Prompt for backup If the time between the last backup to the current time exceeded the Backup Interval Disabled Do not prompt for backup Backup Interval Time interval between each backup job Email Notification Time interval when email would be sent for backup reminder The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability With the off line backup setting is enabled when the computer is connected online and the time between the last backup to the current time elapsed the Centro Systems Limited 46 NAA DATA ARK A Click Backup CENTRO User s Guide Systems Ltd JN FN IN IN y j f A bd Hk AN e Backup Interval a pop up off line backup confirmation menu will be prompted reminding the user to perform a backup Lx Menu Items Description Perform the backup job immediately Do not perform the backup job The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider
2. The total backup data stored in the data area Retention Area The total backup data stored in the retention area Old copies of updated or deleted backup files are retained in the retention area for the number of days as specified by the retention policy of the backup set before they are removed from the system Backup Quota Backup quota Quota The full backup report which contains a full listing of all files backed up by the backup job is attached to the backup job report email as a zip file You need to unzip it before you can read the full report Centro Systems Limited 78 NNN DATA ARK A Click Backup cog User s Guide Systems Ltd AV j NM Y Y o Y e EEE Report Centro Systems Limited 79 OTD DATA ARK A Click Backup CENTRA Users Guide ystems ltd co Cee ee INR To E GE ASAS Key Login Name Login name Backup Set The name of the backup set Backup Job The name of the backup job which is the start time of the backup job The overall status of the backup job Normally you should see Backup finished successfully in this field If you happen to get something else please consult the attached full report form more information Backup Logs backup set our backup set Permission Total number and size of backup files with file Update Files permission updated in your backup set Deleted Files Total number and size of backup files deleted from our backup set our backup set ano
3. 10 For first time login you will be guided to create a backup set Select the Backup Source for the backup set Configure a backup schedule for unattended backups Select an encryption setting for your backup set Accept the default encryption settings using the backup user account s password string as encrypting key if no change is necessary Important Even with the default encryption setting selected the encryption key is independent from a backup account s password Since encryption settings are set at a backup set s creation time even if the password is changed afterward the encryption key remain the same Itis VERY IMPORTANT that the encryption key is written down and additional copies of the key are made and stored in safe places so that it is readily available when needed to restore data If you lose the encryption key the data is irretrievable Press the OK button to complete the configuration of backup set Scheduled backup will run automatically if you leave your computer on 11 To perform a backup immediately click Backup button on the left panel 12 Setup is now completed For further details of each step please refer to the following chapters Centro Systems Limited 10 DATA ARK A Click Backup User s Guide 4 Uninstalling Data ArkACB This chapter describes how to uninstall the backup client application 4 1 Uninstalling Data ArkACB on Windows platforms 1 On the Windo
4. Backup and Shutdown Click to perform backup for a specific backup set in silent background mode and shutdown Windows when the job is completed Backup and Standby Click to perform backup for a specific backup set in silent background mode and enter the Standby mode of Windows when the job is completed Centro Systems Limited 12 AAA DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd ee ee j We b d h DE JE e 4 Backup and Hibernate Click to perform backup for a specific backup set in silent background mode and enter the Hibernate mode of Windows when the job is completed Stop running backup Click to stop a running backup job chosen from the sub menu Click to closes this system tray launcher application The availability of options listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability 5 2 Logon Dialog Double click on the application desktop icon or system tray icon to open the logon dialog or trial registration dialog For initial login the trial registration dialog will be displayed Lx Language Drop down menu for selecting language to start the backup application Backup Server Input box for entering hostname or IP address of the backup server Centro Systems Limited AAA DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd MON EMS j o b d h HK JE e 4 http http
5. Password Input box for entering password of the Windows domain account The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Enter the login credentials of a Windows domain account with sufficient permission to access the network shared drive to allow access for Data ArkACB Please also modify the Log On account of the backup application s scheduler service 1 Under Control Panel select Administrative Tools and Services 2 Right click on Online Backup Scheduler Data ArkA Click Backup 3 Select Properties and the Log On tab 4 Select This account and enter the login credentials of a Windows domain account with sufficient permission to access the network shared drive Centro Systems Limited 38 CNA DATA ARK A Click Backup CENTRO neers Guide Systems Ltd SES This will allow the backup application to access the network shared drive for backup 6 3 6 Advanced Settings 6 3 1 6 Backup File Permissions Backup File Permissions defines whether to backup file permissions for directories and files selected as backup source Lx Backup File Permissions Action _ O Enabled Backup the files selected as backup source with their file permission Disabled Backup the files selected as backup source Centro Systems Limited 39 CONAN DATA ARK A Cl
6. Systems Ltd KO SK IN j o b d h HK JE e 4 All Post Command s of the backup set Command s 9 5 Inactive User Reminder You will receive an inactive user reminder in email if your account has been left inactive for the period of 7 days or the period specified by the system administrator This is to remind you that you have not been running backup for more than 7 days If you are a free trial user your account will be removed from the system automatically if the system can track no records of your backup activities in the next 30 days after receiving this report Sample Report o The login name of the user Language Preferred Language for your backup reports Contact Email Address that will be used to contact you Last Login Time The last time you logon to the backup system Last Backup The last time you ran a backup job Time Centro Systems Limited 82 ARAN DATA ARK A Click Backup CENTRO User s Guide Systems Ltd SJ 10 Web Features Other than the features of Data ArkACB described in previous chapters the web interface of Data ArkOBS provides you access to some additional features that are not available in Data ArkACB This chapter describes each of these features in details 10 1 Request Forgotten Password If you have forgotten your password you can retrieve it by simply entering your login name or your registered email address on the Password Request form and press the Request button You
7. 4 Change Click to access the change password dialog Checkbox to enable or disable password saving Input box for entering contact name of the backup Input box for entering contact email address of the backup user account Dropdown menu for time zone setting The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability You can change the backup user account s password by pressing the Change button to open the Change Password dialog Lx Enter your Old Password e g existing password and New Password into the corresponding textbox and press OK Centro Systems Limited 21 E AAN DATA ARK A Click Backup ct fears Guide Systems Ltd LVIV FN V A f G hd Hk AN e To change the backup user account s time zone setting select the corresponding time zone from the Time Zone drop down menu To update the contact information of the backup user account you can enter the corresponding information such as Name and Email in the corresponding field and press OK 5 5 About Data ArkA Click Backup oP Click on the About Data ArkA Click Backup button to view information of your backup application such as the application version and backup service provider s information like company name website email address and server hostname or IP address 5 6 Backup Log All backup
8. Enabled Backup junction point or symbolic link as well as the directories and files that it links to even if the target data are not located under the backup source Disabled Backup junction point or symbolic link only The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability When the follow link option is enabled not only is the symbolic link or junction point backed up but directories and files that the junction point links to will also be backed up Restore outcome would be different with the different setting used during backup and during restore e g there is a follow link option for backup and a follow link option in the restore menu The following table summarizes the outcome when a restore is performed with different options Follow Link Restoreto Action gt Enabled Original Location Junction points are restored to the original location Restore follow link option enabled Target directories and files are restored to the original location Restore follow link option disabled Target directories and files are not restored Alternate Location Junction points are restored to the location specified 41 Centro Systems Limited E NAVN DATA ARK A Click Backup Ha Deere Guide Systems Ltd MMMM Restore follow link option enabled Target directories and files are restored
9. Folder E DELL deploy Fie Folder 55 deploy Documents and Settings Fie Folder E E Documents and Setting Lldosder Fie Folder ES dosdev drivers File Folder z E drivers files Fie Folder Search 4 Advanced z E ES files guides chm Fie Folder 4 guides hm 11386 Fie Folder w E 1396 3 locaBackup File Folder E E LocalBackup Met ache File Folder E 1 MSOCache Program Files Fie Folder EE 1 Program Files Da File Folder E D Restore File Folder D Alternate location 4 In the image above where C is selected as the restore source and Original location is selected as the restore destination The restore process will attempt to synchronize the restore destination current C on the client machine with the restore source C that is backed up on the backup server Specifically the restore process will restore the Application Documents and Settings folders and the data within and then delete all other data on C 1 to mirror the restore source and destination Prior to the data synchronization the backup application will prompt for confirmation Confirm Delete CiRestore DestinatiomPile Are YOU sure you wantto delete this filefolder C Apply to all Yes wi bo x Cancel ES Centro Systems Limited 59 DATA ARK A Click Backup CENTRO User s Guide Systems Ltd When using the Delete extra files option please select the lowest possible child directories or files instead of th
10. TCP IP HttpHttpsi Additional Requirement O Windows lt P 2003 Vista 2008 7 Please make sure you have logged onto Windows using an account with administrative privileges Download Download Ahsay Online Backup Manager 4 full featured backup software for servers Windows Server SQL Server Exchange Server Oracle Lotus or MySQL Download Ahsay 4 Click Backup An easy to use backup software for desktops and notebooks only available for Windows lt P Vista 2008 7 AA gt Get Started 2 Download the setup file above and run it Follow the instructions on the installation wizard to complete installation When finished a new icon AhsayOBM Qhsay4CB will be installed to the system tray near the clock automatically and AhsayoBm Qhsayace will be launched automatically toptionall Enter the backup server name In the Address field and press the Next button If you are using proxy server to access the internet please fill in the Proxy setting section and press the Next button If you don t have a backup account register a trial user by the following steps Follow the instructions provided by Installation Wizard to complete the installation Centro Systems Limited 5 pa User s Guide Systems Ltd YYYY 3 When completed a system tray icon for Data ArkACB will be installed and Data ArkACB will be launched automatically 3 1 2 Installing Data ArkACB using the command line
11. activities are logged to a corresponding log files To review them click on the Backup Log button Centro Systems Limited 22 CNA DATA ARK A Click Backup CENTRO neers Guide Systems Ltd YYYY Log Drop down menu for selecting which log to review in YYYY MM DD hh mm ss format Drop down menu to filter display of only Information Warning Error or all log entries Logs per page Drop down menu for selecting the number of log entries to display per page Drop down menu to switch the page number The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability 5 7 Restore Logs Similar to backup all restore activities are also logged to a corresponding log files To review them click on the Restore Log button Centro Systems Limited 23 CNA DATA ARK A Click Backup CENTRO neers Guide Systems Ltd YYYY Log Drop down menu for selecting which log to review in YYYY MM DD hh mm ss format Drop down menu to filter display of only Information Warning Error or all log entries Logs per page Drop down menu for selecting the number of log entries to display per page Drop down menu to switch the page number The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and av
12. been deleted or updated from your computer For those files that have not been updated on your computer they will be kept in the current area on the backup server and they will not be affected by the setting of retention policy These backup copies of unchanged files will stay on the backup server until the original files are removed or modified from your computer Keep deleted file s I nput box for entering the retention policy for setting The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability To change the retention policy setting of a backup set input the required number of days or select the number of days available under the drop down menu 6 3 5 User Authentication for Windows For backup of network shared drive you need to specify a Windows domain account for the backup client application with sufficient permission to access the network location to allow the backup application to access the data for backup by default the backup application services run as Local System which does not have permission for network resource Domain Input box for entering domain of the Windows Centro Systems Limited 37 CONAN DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd 2k SK IN j NS j XQ DE b g JE y A eS 4 Input box for entering username of the Windows domain account
13. can be found in the sections above 6 For restore to the original location on the client machine select the Original location radio button For restore to an alternate location select the Alternate location radio button and click Change to change the directory path which you would like to restore to 7 Click Start Restore to begin the restore process Centro Systems Limited 66 KKK DATA ARK A Click Backup CENTRO User s Guide Systems Ltd KEEN AU be es Centro Systems Limited 67 E AAN DATA ARK A Click Backup ct neers Guide Systems Ltd UMN 8 2 2 Restore using the web interface Refer to the following steps for restore using the web interface 1 Login to the web interface 2 Click on the File Explorer tab at the top menu of the web interface Centro Systems Limited 68 KKK N DATA ARK A Click Backup CENTRO User s Guide Systems Ltd KEEN AU AAA 3 Click on the Restore button to open the web restorer applet Centro Systems Limited 69 E NAVN DATA ARK A Click Backup da neers Guide Systems Ltd MMMM 4 Select the corresponding backup set and press Next 5 Select the Show files as of Job to display files available as of a particular backup job For example to display the files available for restore since the backup job performed on 11 00am Mar 11th 2011 Select Show files as of Job 2011 03 11 and 11 00 00 Select the Show all files to display all files available fo
14. certain pattern for example Microsoft Words document file that ends with doc only Enter the pattern doc into the Pattern textbox select type ends with from the Type dropdown menu and click Apply 8 1 3 1 Delete extra files Click on the Advanced button select the Delete extra files checkbox to enable the delete extra file option Advanced Restore Options Delete extra files Fallow Link OK Cancel l Centro Systems Limited 58 DATA ARK A Click Backup User s Guide When the Delete extra files option is enabled the restore process will attempt to synchronize the selected restore source with the restore destination 0 Restore Filter Date Modified Showfiles asofJob 20410341 Latest r i Show all files Folders Backup Server 4115 Application e See Ch f ES Documents and Settings FIG Application E 5 Documents and Se Hane Fie Ect Mew Favorbes Toos Help Q verk amp gt A Search Address aye an Ke di EB a Name Sie Type E e c a hsaypedlafeport Fila Folder O AhsaypedaReport a AnalogReport File Folder i E E AnalogReport application Fie Folder a Ie autorun int Fila Folder Hermes perpage S50 3 dags IGj Branding File Folder Es Restore files to E 3 Branding cor Test Fie Folder Original location E O COP Test C Decrypt Fie Folder Original location E 5 Deervot j DELL Fie
15. data to be backed up for exclusively opened file Disabled Do not create a snapshot of the data to be backed up for exclusively opened file Error message will be shown for files that are opened during the backup process The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Enabling the Volume Shadow Copy option will allow backup of local files that are exclusively opened during the backup process e g Outlook PST file Some requirements of the Volume Shadow Copy option include Volume Shadow Copy can only be applied for local drive exclusively opened file on network shared drive cannot be backed up even with the Volume Shadow Copy option enabled Volume Shadow Copy is only available on Windows platforms released after Windows 2000 e g XP 2003 Vista etc The user using the backup application must have administrative privileges to access the Volume Shadow Copy service on a computer At least one of the partitions on the machine must be in NTFS format For more technical information on Volume Shadow Copy please refer to following page from Microsoft for details http technet microsoft com en us library cc785914 WS 10 aspx 6 3 4 6 Enable System Logout Backup Reminder Enable System Logout Backup Reminder defines whether to enable the System Logout Backup Reminder fea
16. if you leave your computer on 8 To perform a backup immediately click Backup button on the left panel 9 Setup is now completed Centro Systems Limited 8 E AAN DATA ARK A Click Backup ct fears Guide Systems Ltd LVIV FN f OOO 3 2 Installing Data ArkACB on Mac OS X platforms 1 Download the Data ArkACB installer acb mac zip from the from the Data ArkOBS web interface Lx 2 Expand the archive and execute the Data ArkACB package 3 Follow the instructions provided by Installation Wizard to complete the installation 4 Launch the Data ArkACB user interface by double clicking on the desktop icon 5 Enter the backup server hostname in the Backup Server field 6 Optional For machine that requires Internet connection through proxy select the Use proxy to access the backup server option and fill in the Proxy setting section 7 Press Next afterward 8 Optional If you do not have an backup user account you can register for a trial user account with the following steps Enter the Login Name and Password of your choice Note Minimum length of the password is 6 characters Centro Systems Limited 9 CONAN DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd NOS Enter your Email address in the textbox provided Press the Submit button 9 If you have a backup user account already select Already a user and logon to the server with your existing login credentials
17. location Restore directories and files to their original location Alternate location Restore directories and files to an alternate location specified Click to change the directory path of the restore destination Restore file permissions Checkbox to enable or disable restore of file permission Click to open the Search option Advanced Click to open advanced option Delete extra files Click to synchronize the selected restore source with the restore destination during the restore process Follow Link Click to restore link destination s data The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Select the Show files as of Job to display files available as of a particular backup job For example to display the files available for restore since the backup job performed on 11 00am Mar 11th 2011 Select Show files as of J ob 2011 03 11 and 11 00 00 Alternatively select the Show all files to display all files available for restore For restore to the original location on the client machine select the Original location radio button For restore to an alternate location select the Alternate location radio button and click Change to change the directory path which you would like to restore to 8 1 1 1 Filter Click on the Filter button to expand the filter o
18. on the Backup button on the backup applications main window to perform a backup manually Centro Systems Limited 50 DATA ARK A Click Backup User s Guide Q Ahsay A Click Backup AhsayACB Language English y Save Setting Gy Quit Summary username Backup quota sage Used 07506 05 Restore Data 0 0 file Recycle Bin 0 0 file lo Statistics Total Backup O 0 file Backup Log 61 Total Restore 0 f0 file Restore Log ifs Last Backup Mo backup log found 3 For scheduled backup a backup job would be automatically performed at the scheduled time specified Centro Systems Limited 51 CENTRO User s Guide FARANO DATA ARK A Click Backup Systems Ltd MM Note Scheduled backup job may be missed if the client computer is switched off in hibernated standby mode Please ensure that the computer is not in the mode stated above at the scheduled backup time Centro Systems Limited 52 DATA ARK A Click Backup CENTRO User s Guide Systems Ltd This chapter describes how to perform a restore using the backup client application or web console 8 1 How data are restored Stages of a restore are outlined below 1 A connection from the backup client application to the backup server is established N Download the restore file list from the backup server 3 Create the directory path for the restoration if necessary A Download the backup data from the backup server mi
19. path Target of the junction is not updated to the new relative path In other words junction now points to the original location Centro Systems Limited 62 PARANO DATA ARK A Click Backup pal User s Guide Systems Ltd NAS 8 1 6 1 Delete backed up directories and files on backup server Click on the Delete button to delete backed up data that reside on the backup server This option is useful for removing backed up directories or files on server that is no longer required Select the checkboxes beside the corresponding directories or files that you would like to delete and click Delete Prior to the data removal the backup application will prompt for confirmation Lx Important Files will no longer be available for restore after they are deleted from the backup server 8 2 How to start a restore There are two methods for restoring data Centro Systems Limited 63 E AAN DATA ARK A Click Backup ct neers Guide Systems Ltd LIN IN A i T Eee SS e Method 1 Use of the backup client application s user interface for restore on the client machine e Method 2 Use of the web console interface for restore anywhere 8 2 1 Restore using the Data ArkACB user interface Bo Refer to the following steps for restore using the backup application s user interface 1 Login to the backup application s user interface 2 Click on the Restore button on the backup application s main window to ope
20. press Cancel to proceed without encryption e g for all backup job performed afterward This would allow data backed up in the future to be restore able as they are no longer encrypted but existing data that are already encrypted by the lost encrypting key would not be restore able Centro Systems Limited 17 DATA ARK A Click Backup CENTRO User s Guide Systems Ltd Ahsay A Click Backup AhsayACB Language English ES ha Save Setting Quit Summar Username Data o 0 file Restore Recycle Bin 45 0 k 30 files Backu l A 4 Ly Quota Usage Used 45 02K 506 0 Confirm Mo Encryption ES Backup Log El _ Restore Log E Backup will be done without encryption continue Yes MoE In case of encrypting key lost it is strongly recommended that a new backup set be created to ensure that data backed up in the future is encrypted and restore able 5 3 Data ArkACB Main Window The main window will be displayed after a successful login Centro Systems Limited 18 DATA ARK A Click Backup User s Guide Q Ahsay A Click Backup O AhsayACB Language English Save Setting Quit Summar username M Backup i Quota sage Used OF 506 0 Restore Data 0 0 file Recycle Bin 0 0 file lo Statistics Total Backup O 0 file Backup Log 61 Total Restore 0 f0 file Restore Log H lb Last Backup Mo backup log found Backup Click to perform backup for an e
21. silent mode 1 Download the Data ArkACB installer acb win exe from the Data ArkOBS web interface 2 Open a Windows command prompt with an administrative user account on the machine 3 Change to the directory containing the acb win exe file Type In acb win exe and the appropriate switches for example gt acb win exe VERYSILENT LANG en TASKS Everyone Syntax acb win exe SILENT VERYSILENT LANG xx 7 TASK option Centro Systems Limited 6 CONAN DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd 2k SK IN j Y LW j AY b d b g JE y a A 4 SILENT I nstall the backup application showing the installation process VERYSILENT I nstall the backup application hiding the installation process LANG xx Install the backup application in the language Selected TASK option Install the backup application available to all users or one user only e g me only Abbreviations of the language to install the backup application in e g en it fr 4 Press Enter 3 1 3 Configuring Data ArkACB 1 Launch the Data ArkACB user interface by double clicking on the desktop icon 2 Enter the backup server hostname in the Backup Server field 3 Optional For machine that requires Internet connection through proxy select the Use proxy to access the backup server option and fill in the Proxy setting setting A Press the Next button afterward 5 Optional If you do not ha
22. source dialog manually 6 2 Backup Schedule pr Click on the Backup Schedule button at the application s main window to configure the backup schedule of a backup set A Backup Schedule defines the time time period allowed and frequency that backup job for an existing backup set should be run automatically Centro Systems Limited 28 CNA DATA ARK A Click Backup CENTRO neers Guide Systems Ltd YYYY Run scheduled backup on this Checkbox to enable or computer disable the corresponding backup set to run on this computer Sunday to Saturday Checkbox to select the day s of a week to perform the backup job Time At To start backup job at a specific time Start Dropdown menu to select the start time of the backup job Stop Option to allow the backup job to run to completion or to stop the running backup job after a specified hour Time Periodically To start backup job at regular intervals of time The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Only a weekly backup schedule can be configured in the backup schedule setting dialog Centro Systems Limited 29 CONAN DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd LASIA INN j f e b b B 4 AN A 4 When the Stop after number hour s option is enabled the corresp
23. the traditional schedule backup feature but works along with the scheduled backup to provide timely protection for your data CDP will automatically be stopped when a manual or scheduled backup is started and will resume when the job is completed Note It is not possible to run multiple CDP backup sets on the same machine with different backup user accounts 6 3 2 Encryption Before files are uploaded to the backup server they are first compressed and encrypted with a key of your choice Lx Encryption key Text box displaying the encryption key for the corresponding backup set Mask encryption key Checkbox to enable or disable masking of the encrypting key The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Centro Systems Limited 34 CIDO VVN 4 DATA ARK A Click Backup CENTRO beers Guide Systems Ltd LASIA INN j We b d h HK JE 4 Encryption settings are set at a backup set s creation time and cannot be modified afterward It is not possible to modify encrypting key afterward Lx Do not use encryption Checkbox to disable encryption not recommended Radio button to select using default encrypting key Encrypting key Input box for entering your choice of encrypting key The availability of features listed above may be service provider dependent If a
24. to the location specified Restore follow link option disabled Target directories and files are not restored Disabled Original Location Junction points are restored to the Original location No data is restored to the junction point s destination Alternate Location Junction points are restored to the location specified No data is restored to the junction point s destination To enable the Follow Link option select the checkbox beside the follow link option Note that system protect junction point such as the Documents and Settings junction on Windows 2008 server cannot be selected as backup source under the advanced backup source dialog e g there is no select able checkbox beside system protected junction point Centro Systems Limited 42 E NAVN DATA ARK A Click Backup da Dea Guide Systems Ltd ar a a a FN V A f G hd HI AN e Lx To manually select system protected junction points for backup please select the parent directory of the junction point or contact your service provider for assistance 6 3 3 6 Enable Volume Shadow Copy Enable Volume Shadow Copy defines whether to enable Microsoft Volume Shadow Copy Service VSS for the backup set Lx Centro Systems Limited 43 E PRAR N DATA ARK A Click Backup Ha neers Guide Systems Ltd L JV IN f j i Y A j f A bd AN e Enable Volume Shadow Copy Action_____________________ Enabled Create a snapshot of the
25. under this directory except those explicitly excluded will be backed up Pe Directories and files selected to this directory in the future will be backed up as well e Only the checked directories and files under this directory will be backed up Directories and files selected to this directory in the future will not be backed up fa Lal n No directory or file under this directory will be backed up Centro Systems Limited 26 CONAN DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd 2k SK IN j NS j AY b d b g JE y a A 4 Note For installation on Windows platforms hidden directories and files will be displayed only if the Hide protected operating files setting of Windows Explorer is disabled By selecting a parent directory as backup source all child directories and files including any hidden directories or files would be backup as well To avoid backing up hidden directories such as the Recycle Bin folder please select the corresponding directories or files required as backup source directly instead of selecting the parent directory or root drive letter 6 1 1 Backup Filter Backup Filter is a set of user defined criteria to include or exclude directories and files as backup source of a backup set Click on the Backup Filter button at the advanced backup source dialog to configure the backup filter of a backup set Apply to Click to browse to the directory that the filter applies to File n
26. 2 5 2 Bole 10 1 EN AE TEEI 13 5 3 Data ArkACB Main WINGOW ciccsicsscccsichsccsndeiscesneetacesndehccesudebsdesndchsdesncs 18 5 4 SOT A E E TA 20 5 5 About Data ArkA Click Backup cooccccoccccoccncoccncnncncnncncnnconnnnnnnanonnnnoss 22 5 6 2 608 6 LOT EE seat eienetcuniet ates 22 5 7 Restore LOGS rrrnnnnnnnnnnnrnnnnnnanennnrnnnnennnennrnnnnennnennnnnnnsennennnnnnnnennsennnne 23 6 Configure gt 2000 oo gene eee ene ee eee ee ee eee ee eee 25 6 1 Backup SOUC EEE EE 25 6 1 1 Backup Filter rrrnnnnrennnrnnnnnnanennnnnnnnennnennrnnnnennnennnnnnnnennnennnnnnnnennsennnne 27 6 2 Backup SCNEANG aus ease 28 6 3 BP Se 30 6 3 1 Continuous Data Protection cccoccccccccnccccnncconnnononononannnonnnnononenononens 32 JER 416 6 0 0 ERE EE 34 6 3 3 Temporary Directory ocooocccocncccnccncncccncnononoconnnnonnnonanonnnnonanonaronnrnonanenas 36 Cod ACCION rol EN NE 36 6 3 5 User Authentication for Windows rrrnrrnnnnrnnnnrnnnrrnnnrrnnnrennnrrnnnnrennnn 37 6 3 6 Advanced SettiQS cccocccccoccncccccnconcnnncnnnnonononononononarnnonannnnnncnoneneness 39 6 3 1 6 Backup File Permissions vunne liliana 39 A A 40 6 3 3 6 Enable Volume Shadow COPY c occccocccccocccccncononncnnnoncnononcnonnnons 43 6 3 4 6 Enable System Logout Backup Reminder cocccccocnccccncco 44 6 3 5 6 Enable off line DAaCckup ccoooccccocncoccncoccnconcnonacncnncncnncncnncnnonens 46 A A In 48 7 1 How data are backed UP occco
27. 82 10 WED FE TUG AAA IA 83 10 1 Request Forgotten Password cccocccocccoccoccnccncnnncncnnnconcnoncnonanonanonnnnnnnos 83 10 2 Restore Delete Undelete Backup Files cooccococococncocniconocononono 83 10 3 sd MA AA 84 10 4 Review Storage Statistics oooocccoconncocononoconnnononnnonannnonanonnnnnnnnnnnnnss 87 MN NN 89 Appendix A Supported Languages ooccccccncoccnconcnconcncnncncnncnonacononcnonncnnnncnnnncnnnas 89 Centro Systems Limited ii PARAR DATA ARK A Click Backup CENTRO User s Guide Systems Ltd i KARA INS f ii Overview 1 1 Conventions I mportant information Important The encrypting key is independent from a backup account s password Folder path or file path C Program Files Data ArkACB Graphical I nterface Backup Elements format uneo MENE format 1 2 Definitions Acronyms and Abbreviations Data ArkOBM Data Ark Online Backup Manager Data ArkACB Data Ark A Click Backup Data ArkOBS Data Ark Offsite Backup Server Data The install location of Data ArkACB ArkACB_ HOME Windows C Program Files Data ArkACB Mac OS X Applications Data ArkACB USERPROHFI LE The location where the operating system stores the user account information Windows XP 2003 C Documents and Settings Windows Vista 2008 7 Centro Systems Limited WWW NAA N DATA ARK A Click Backup Ha Fears Guide Systems Ltd 2 2K INS 7 y Y f G bd HI AN e Cu
28. AA Systems Ltd MAA Data Ark A Click Backup v6 User s Guide Centro Systems Limited 16 September 2013 E NAN DATA ARK A Click Backup CENTRO User s Guide Systems Ltd KALIA AIRF AAA Data Ark A Click Backup User s Guide Copyright Notice O 2013 Centro Systems Limited All rights reserved The use and copying of this product is subject to a license agreement Any other use is prohibited No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without priori written consent of Centro Systems Limited Information in this manual is subject to change without notice and does not represent a commitment on the part of the vendor Centro Systems Limited does not warrant that this document is error free If you find any errors in this document please report to Centro Systems Limitedd in writing This product includes software developed by the Apache Software Foundation http www apache org Trademarks Data Ark Data ArkOnline Backup Suite Data ArkOffsite Backup Server Data ArkOnline Backup Manager Data ArkA Click Backup Data ArkReplication Server Data ArkBackupBox Firmware Data ArkUniversal Backup System Data ArkNAS Client Utility are trademarks of Centro Systems Limited Microsoft Windows Microsoft Exchange Server and Microsoft SQL Server are registered trademarks of Microsoft Corporation Sun Solaris Java and J
29. All the data will be decompressed and decrypted on the backup client computer 6 Merging of delta files for file with multiple delta files if necessary 7 Merging of combined delta file with full file 8 Restore is completed successfully Centro Systems Limited 53 DATA ARK A Click Backup User s Guide 8 1 1 Restore Menu a Restore Show files as ofJob 2011 03 11 Latest x O Show all files Filter Folders Mame Date Modified E Backup Server mL CA 6 Backup Source Delete Ll tems per page 50 pes Page 171 Es Restore files to e Original location 9 Alternate location C Alternate Location hanna Restore file permissions Search Advanced Stat Restore P Cancel 8 Menu Items Description ____________________ Show files as of Job Radio button to display files available for restore as of which backup job YYYY MM DD Dropdown menu to select the date of a backup job used with the Show files as of Job option hh mm ss Dropdown menu to select the time of a backup job used with the Show files as of Job option Show all files Radio button to display all files available for restore Click to open the filter option Delete Click to delete the selected file from the backup server Important Files will no longer be available for restore after they are deleted from the backup server Centro Systems Limited 54 CONAN DATA ARK A Click Backup Ha Deere Guide Systems Ltd XXMMY Original
30. Original Location Junction points are restored to the original location No data is restored to the junction point s destination Alternate Location Junction points are restored to the location specified Centro Systems Limited 61 WIPO DATA ARK A Click Backup CENTRO User s Guide Systems Ltd MMMM No data is restored to the junction point s destination 8 1 5 1 Resolve Link Advanced Restore Options Delete extra files Follow Link Resolve Link Ok Cancel 6 Note that the resolve link option is only available when the restore destination is configured to Alternate location and Resolve Link must be used in conjunction with the Follow Link option When the resolve link option is enabled the junction point would be restored and directories and files that the junction point links to will also be restored The following table summarizes the outcome when a restore is performed with different options Resolve Link Acton S Enabled Junction points are restored to the alternate location specified with its target directories and files also restored to the location specified in their relative path Target of the junction is updated to the new relative path In other words junction now points to the new alternate location Disabled Junction points are restored to the alternate location specified with its target directories and files also restored to the location specified in their relative
31. ailability Centro Systems Limited 24 DATA ARK A Click Backup User s Guide 6 Configure Backup Sets This chapter describes how to configure a backup set A backup set defines the configuration of a backup routine such as backup schedule backup source and encryption setting as well as other options 6 1 Backup Source la Click on the Backup Source button at the application s main window to configure the backup source of a backup set A Backup Source defines the files and directories to be included for backup There are two types of backup source Selected and Deselected Selected backup source defines files and directories that are to be included in a backup set Deselected backup source defines files and directories that are to be excluded from a backup set On the basic backup source selection dialog you can select directories that are commonly selected as backup source for backup Desktop folder My Documents folder Favorites folder Outlook and Outlook Express folder Centro Systems Limited 25 AAA DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd MON EMS j o b d h HK JE e 4 Click on Advanced button to access the advanced backup source dialog to select other directories for backup Lx The checkbox beside a root drives directory or file can be in one of the following mode All directories and files under this directory will be backed up All directories and files
32. am 1 log Programi a C Programz O A 3 Program3 autorun nf E 153 Branding E O COP Test CS Decrypt E O DELL deploy amp 113 Documents and Setting O dosdew amp O drivers E files E guides _chm 8 1 4 1 Follow Link Click on the Advanced button select the Follow Link checkbox to enable the follow link option Centro Systems Limited 60 poo OVO DATA ARK A Click Backup CENTRO User s Guide Systems Ltd MMMM Advanced Restore Options Delete extra files Follow Link Resolve Link OK Cancel l When the follow link option is enabled not only is the symbolic link or junction point restored but directories and files that the junction point links to will also be restored The following table summarizes the outcome when a restore is performed with different options Follow Link Restoreto Action ________________ Enabled Original Location Junction points are restored to the original location Follow Link option enabled for backup Target directories and files are restored to the original location Follow Link option disabled for backup Target directories and files are not restored Alternate Location Junction points are restored to the location specified Follow Link option enabled for backup Target directories and files are restored to the location specified Follow Link option disabled for backup Target directories and files are not restored Disabled
33. ame Textbox to enter the file name extension to extension include or exclude as backup source Click Add to add new file name extension or Remove to delete existing file name extension Centro Systems Limited 27 CONAN DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd KW SK IN j LW j XQ DE b g JE y A A 4 Filter Mode Include match Radio button to include all files matching the file name extension specified as backup source Exclude match Radio button to exclude all files matching the file name extension specified as backup source Click to apply filter Once applied the files matching the file name extension will be include or exclude as backup source automatically The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Click on the button and browse to the directory which the filter is intended for For example to automatically include all Words document files within the selected directory enter the file extension of Words document e g doc in the File name extension field and press Add Select Include matched as filter mode and then click on the OK button and all Words document files within the corresponding directory will be included as backup source automatically There is no need to select each Word document files within the advanced backup
34. ava Runtime Environment are registered trademarks of Sun Microsystems Inc Oracle 10g Oracle 11g are registered trademarks of Oracle Corporation Lotus Domino Notes are registered trademark of IBM Corporation Red Hat is registered trademark of Linus Toryalds Apple and Mac OS X are registered trademarks of Apple Computer Inc All other product names are registered trademarks of their respective owners Disclaimer Centro Systems Limitedd will not have or accept any liability obligation or responsibility whatsoever for any loss destruction or damage including without limitation consequential loss destruction or damage however arising from or in respect of any use or misuse of reliance on this document By reading and following the instructions in this document you agree to accept unconditionally the terms of this Disclaimer and as they may be revised and or amended from time to time by Centro Systems Limitedd without prior notice to you Centro Systems Limited AAA DATA ARK A Click Backup BENTAD en Systems Ltd IRON EA j We b d h HK JE e 4 Revision History First revision of Data ArkACB user guide 5 July 2011 Updated 1 3 System Requirements 14 Feb 2012 Updated 2 4 Power options plan settings consideration Centro Systems Limited AAA DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd 2k SK IN j We b d h HK JE e 4 Table of Contents A Ru o en 1 1 1 CONVENIOS rra NN T 1 1 2 Def
35. bad password attempts Backup job cannot be run for backup user account with status as locked Please contact your service provider to unlock your account if it is locked Configure which language to start the backup application in by select the language of your choice under the Language drop down menu For the list of supported languages please refer to Appendix A To enable Proxy setting select the Use proxy to access the backup server checkbox button and enter the corresponding proxy information For Sock proxy both v4 and v5 without user authentication are supported Press OK to login when all configurations are entered For initial login of existing backup user on new computer you will be prompted for the encrypting key of all existing backup set Centro Systems Limited 16 A CENTRO Systems Ltd 0 Ahsay A Click Backup AhsayACB Language English E Summam username Backu p Quota Usage Used 45 02k 50G 0 0 0 file Restore Encrypting Key Req uest la Encrypting key Enter Correct Encrypting Key DATA ARK A Click Backup User s Guide ia save Setting uit Backup Log G Restare Log 3 Cancel E3 ar Correct Encrypting Input box for entering encrypting key of existing backup set s Click to confirm on encrypting key Click to proceed without using encrypting key Enter the correct encrypting key and click OK to proceed Alternatively if the encrypting key is lost
36. bility Centro Systems Limited 31 FR EGEN E PWI DATA ARK A Click Backup CENTRO sere Guide Systems Ltd LASIA INN j L X hd E b a 4 6 3 1 Continuous Data Protection Continuous Data Protection CDP is a feature providing backup for selective data whenever any change is made Depending on the option selected every version of a file is backed up close to real time To enable CDP click on the Enable Continuous Data Protection checkbox Enable Continuous Data Checkbox to enable or disable Protection CDP Note CDP will only backup directories and files on local drive but not on floppy drive removable drive or network drive Backup file s selected by backup Radio button to select if CDP will Centro Systems Limited 32 AAA DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd MON EMS j We b d h HK JE e 4 sources and filters only backup modified directories or files selected as backup source Backup all files Radio button to select if CDP will back up all modified directories or files on all local drive Do not backup files defined as When this option is enabled CDP system files will automatically exclude the following files from its backup C hiberfil sys C Pagefile sys C Program Files C RECYCLER C System Volume Information C Windows App Data Avg7 App Data Avg8 App Data Kaspersky Lab App Data McAfee App Data McAfee com A
37. cccccccccccnccncnccncnnnnnnnonanononcnonnnnnnnnnnnncnnnnnnnnns 48 Centro Systems Limited i PARANO DATA ARK A Click Backup pal User s Guide Systems Ltd LASIA INN j f e b b B 4 AN A 4 7 2 VEN re 49 Gy WO SIONS EE NE EE 53 8 1 How data are restored ccocccoccccocccccnccocnnocncnononanononnononnnnnnnnnnonaninaninonos 53 8 1 1 HESTE MENU soc inenen ier EEEE kE Eaki EEEE 54 SEEL PINOT ena o R 55 FA STN 57 Sl DEO A TE aree EE ENEN 58 8 1 4 1 Follow LINK ooccccocccconcccoccncccnccocnoconnnconnononnononnnnonnnonanonononos 60 O Ol RESE CINK eee EAE 62 8 1 6 1 Delete backed up directories and files on backup server 63 8 2 How to Start a Testore occoocccoccconcconoccnnnnnconononocanonanonnnnanonanonanenanennonos 63 8 2 1 Restore using the Data ArkACB user interface occccoccccccnccncnnccnnnnns 64 8 2 2 Restore using the web Interface coocccoocccconnncnnnnconnnnannnnannnnnnnnnanos 68 8 3 IP restriction for restore using the web interface cccocccoccconicnncnos 72 A 73 9 1 Welcome email ooccoocccnncccncccncocnconoconononcnnnnononononanonnncnnnnononanenanenanes 73 9 2 Forgotten password emall ooccccocnccccncoccnccccnncnonncnnnnonannnnnnnonaninnos 74 9 3 PD NN oe cst veree cs force de trons EEA EIEEE AEAEE IEEE 77 9 4 Setting Change Report cooccccoccncccccncccccnccnncnonononononononannnonnnnnnonnnononenenonens 81 9 5 Inactive User Reminder cerere EEE
38. ck Backup or Deere Guide Systems Ltd L JV IN f j i Y A j f A bd AN A connecting to the backup server Proxy Setting Input area for entering proxy setting such as address port proxy username and password The availability of options listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Press the Option button to access the Language Backup Server and Proxy setting settings Configure the backup server information by entering the server hostname e g backup server com or IP address e g 192 168 1 1 of the backup server in the Backup Server field For backup server that accepts connection on custom port only append the hostname or IP address in the Backup Server field by adding a semi colon and the custom port number at the end For example backup server com 8080 or 192 168 1 1 8443 For security concerns you can configure the backup client application to communicate with the backup server in SSL protocol Secure Socket Layer select https from the dropdown menu at the Backup Server section Enter your login credentials in the Login Name and Password fields If you do not remember your password press the Forgot your password button to retrieve a forgotten password email Please do not attempt to login with an incorrect password as a backup user account will be locked after 3
39. ckup set our backup set another location in your backup set E Updated File Full list of all backup files updated in your backup List set Permission Full list of all backup files with file permission Updated File updated in your backup set List Deleted File Full list of all backup files deleted from your backup List set Moved File List Full list of all backup files relocated in your backup set Copied File Full list of all backup files copied to another location List in your backup set 10 4 Review Storage Statistics You can review the amount of data you have stored on the backup server and uploaded to the backup server on each day by opening the Statistics panel available on the web interface To review your storage statistics for a different month just select the month from the Month drop down list Centro Systems Limited 87 FARMA DATA ARK A Click Backup CENTRO User s Guide Systems Ltd co Cee we ser Y We Be 1 O Y LU e Cel Cel tel Lx Date The date that the following statistics are collected Data Area Total number and size of backup files stored in the data area on a particular date retention area on a particular date the backup server on a particular date your backup account on particular date Centro Systems Limited 88 ff O PARANA DATA ARK A Click Backup GEN users Cuide Systems Ltd i KARA INS f Appendix Appendix A Supported Languages Language Cod
40. e Language Bulgarian Catalan Czech CON E CO Basque _____ gt y fio o imi CA AA hu Hungarian SS is Iceland S tt Italian iw Hebrew S ja Japanese Lithuanian pt BR Portuguese Brazil pt PT Portuguese Portugal Romanian Swedish gt gt th th Thai Thai Digit S gt CA Turkish Centro Systems Limited 89
41. e backup job to be completed 2 5 Recovery plan and routine recovery test Have a recovery plan ready and perform routine recovery test Consider performing routine recovery test to ensure your backup is setup and performed properly Performing recovery test can also help identify potential issues Or gaps in your recovery plan For best result it is recommended that you keep the test as close as possible to a real situation Often times when a recovery test is to take place user will plan for the test e g reconfigure the test environments restoring certain data in advance For real recovery situation you will not get a chance to do that Centro Systems Limited 4 DATA ARK A Click Backup CENTRO User s Guide Systems Ltd 3 Installing Data ArkACB This chapter describes how to install the backup client application 3 1 Installing Data ArkACB on Windows platforms There are two installation methods available Method 1 Use the Installation Wizard which guides you through the installation process Method 2 Use the command line which is called Silent Mode Installation Installing Data ArkACB Download the Data ArkACB installer acb win exe from the Data ArkOBS web interface Select your Operating System ae Installation Guide AhsayOBM AhsayACB Windows Print System Requirement Requirement Operating System XP 2003 Vista 2008 7 Memory 128 Mbytes Disk Space 100 Mbytes Network Protocol
42. e highest parent directories for synchronization To demonstrate assuming that you want to synchronize the restore destination e g C Application with the backed up C Application folder restore source select the Application folder instead of the C for restore Showfiles as ofJob 2009 0604 Latest Show all files Filter Date Modified Folders Name Backup Server 14 gt Programi S E ue C1 f l Og Prograrn2 VI GJ Application A 5 Program3 8 0 Documents and Sel 4 Yes doc 11 KB 2009 03 13 09 32 50 7 HM Yes2 doc 11 KB 2009 03 13 09 33 15 Gi C Mpplication Fie Edt View Favortes Tools Help Q Back y 3 po Search E Folders HAN Sess Citation Be Folders JP E s OS C a O log O AbsaypedaReport ln O AnslogRepert O Application Ga Programi B log 3 Programi Program2 Cu Roparz 0 Programs y Programs Programs ES OD autorun inf a Programs E 5 Branding P 113 COP Test o gt E O Decrypt O Program4 1 DELL I deploy pg E D Documents and Setting CJ Programs D dosdev E O drivers v gt Page 111 a de Restore file permissions StartRestore gt Cancel E S C MApplication Fle Edt View Favortes Took Help Q Bak 3 po Search E Folders m Address O C Application Folders x a B s OS C A O log LD AhsaypedaReport F de E O nalogfeport OG Application O Progr
43. feature is not available please check with your service provider for further details and availability By selecting the Default encryption setting you will be using the backup user account s password string as the encrypting key for this backup set Important Even with the default encryption setting selected the encryption key is independent from a backup account s password Since encryption settings are set at a backup set s creation time even if the password is changed afterward the encryption key remain the same It is VERY I MPORTANT that the encryption key is written down and additional copies of the key are made and stored in safe places so that it is readily available when needed to restore data Centro Systems Limited 35 E AAN DATA ARK A Click Backup ct neers Guide Systems Ltd NOD If you lose the encryption key the data is irretrievable If you are entering your own encrypting key please considering selecting an encryption key with more than 8 characters containing at least two of the following three character groups gt English uppercase characters A through Z English lowercase characters a through z Numerals 0 through 9 6 3 3 Temporary Directory Temporary files such as the local file list remote file list and temporary delta files may be generated during backup by the backup application These temp files are stored in the directory specified under Temporary Directory for storing backup fi
44. for further details and availability Centro Systems Limited 47 DATA ARK A Click Backup CENTRO User s Guide Systems Ltd This chapter describes how to perform a backup job using the backup client application 7 1 How data are backed up Stages of a backup job are outlined below 1 A connection from the backup client application to the backup server is established N A Shadow Copy set of the backup source volume is created if available 3 Download the server file list from the backup server gt Data of the backup source is compared with the server file list to compile the following file lists Centro Systems Limited 48 KKK DATA ARK A Click Backup CENTRO User s Guide Systems Ltd KEEN AU AAA New file list gt Modified file list Deleted file list 5 Delta file is generated for modified file if necessary Note Only modified part of a file delta file is uploaded to the backup server reducing the time required to complete the backup job 6 Data are encrypted compressed and then uploaded onto the backup server 7 The Shadow Copy set of the backup source is removed if necessary 8 Backup is completed successful 7 2 How to start a backup 2 Please refer to the following steps for starting a backup 1 Login to the backup application s user interface Centro Systems Limited 49 KKK N DATA ARK A Click Backup CENTRO User s Guide Systems Ltd KEEN AU AAA 2 Click
45. ick Backup or een Systems Ltd LVIV FN V A f G hd HI AN e MO without their file permission The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Note that file permission may not be restore able depending on the restore destination e g on the same computer or on a different computer with different operating system or different user setup The following table summarizes the outcome when a restore is performed with different options and on different location Backup File Permissions Restore to Action Enabled Original Directories and files with their computer respective file permissions are restored to the original computer Alternate Directories and files are restored computer to an alternate computer File permission may not be restore able depending on the alternate computer s operating system or user s setup Disabled Original Directories and files are restored computer to the original computer Alternate Directories and files are restored computer to the original computer 6 3 2 6 Follow Link Follow Link defines whether to follow an NTFS junction point or NTFS symbolic link during backup Centro Systems Limited 40 CONAN DATA ARK A Click Backup CENTRO neers Guide Systems Ltd 2k SK IN j y LW j AY DE b g JE y A A 4 Lx Follow Link Action
46. ider for further details and availability 9 2 Forgotten password email A backup account user can retrieve his her password by requesting for a forgotten password email which is sent to the contact email address of a backup user account User can request for a forgotten password email by clicking on the Forgot your password button on the backup application s login dialog or the Forgotten your password button on the web console login page Sample Report Centro Systems Limited 74 CNA DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd YYYY A forgotten password email contains the following information User setting information including Login Name Login name of the backup user account Password Password in hashed format of the backup user account Alias Alias of the backup user account Language Preferred language for all email reports sent to the backup user account Contact Contact email address of the backup user account The hashed password can be used for login to the web console or the backup application user interface Centro Systems Limited 75 ARAN DATA ARK A Click Backup er en Systems Ltd i MER FE I G KDE N After logging into the backup application the user will be prompted to reset the password Centro Systems Limited 76 NANA DATA ARK A Click Backup EF Dea Guide Systems Ltd Le a NM Y Y SE Pi 9 3 Backup Job Report For each backup job tha
47. initions Acronyms and AbbreviatiONS coooccccccncoccnconcnonncncnncnnnnons 1 1 3 System RequireMentS occccoccncccccnccconncnnncnonononononnnnnnnnnnnnnnnonarnnnnannnnonenoss 2 1 4 MONS 2 2 Best Practices and Recommendations rrnrrnnnnnnnnnennnnennnnennnnennnnennnnennnnennnnennnnen 3 2 1 Storage size for the Data ArkACB user profile folder 3 2 2 A E 3 2 3 e KUO SC 210 I aatencreeetecenees tee E 3 2 4 Power options plan settings consideratiON occcoccccnnccncncocncnaninanoss 4 2 5 Recovery plan and routine recovery teSt ooccocccocccoccconiccnconnnononanonon 4 3 Installing Data ArkAGB erernnrernnrornnrennnrennnnennnrennnnennnnennnnennnnennnnennnnennnnennnsennnnen 5 3 1 Installing Data ArkACB on Windows platforms ccooccccoccncccccnccnncnnnno 5 3 1 1 Installing Data ATKAGB score iii guidene 5 3 1 2 Installing Data ArkACB using the command line silent mode 6 313 Configuring Data ArkAGB sins naa ai asa 7 3 2 Installing Data ArkACB on Mac OS X platforms cccoooccccoccccconcnnonacnnnnos 9 4 Uninstalling Data ArkAGB ooccccccnccccnccccnccccnncnnnonnnnnonnnonnnnconnnoonnnonnnnnnnnnnnnnncnnens 11 4 1 Uninstalling Data ArkACB on Windows platforms oooccccoocncoo 11 4 2 Uninstalling Data ArkACB on Mac OS X platfOrMS ccoonccccocccccnccncnno 11 3 TNB 12 5 1 System Tray Launcher Windows Only cccoocccccccncccccncccccncccacncnnano 1
48. key with more than 8 characters containing at least two of the following three character groups English uppercase characters A through Z English lowercase characters a through z Numerals 0 through 9 If you lose the encryption key the data is irretrievable 2 3 Backup schedule In general it is recommended that a daily backup be performed for a server or desktop For mission critical server a backup schedule should be configured according to the requirement of your recovery plan Centro Systems Limited 3 NAN DATA ARK A Click Backup ct beers Guide Systems Ltd L JV IN f j i Y A j f A bd AN e 2 4 Power options plan settings consideration Windows power options are configured to put a computer to low power mode sleep or hibernate mode automatically after a user specified time of inactivity no usage of mouse or keyboard e Ifa computer is in low power mode when a scheduled backup should execute Data ArkOBM will not start up the computer to execute the backup When the computer moves out of the low power state Data ArkOBM will not execute the missed backup job This can lead to missed backup e Ifa backup job is running when the computer enters low power state Data ArkOBM cannot prevent the computer from going into hibernation To prevent the above events consider disabling or changing the client machine s power options to allow scheduled backup to be triggered and to allow th
49. kup server Please consult your service provider for more information on this option Centro Systems Limited 72 ARAN DATA ARK A Click Backup CENTRO User s Guide Systems Ltd SJ 9 Email Reporting This chapter describes the various email reports sent by the backup server to the backup user 9 1 Welcome email Welcome email is sent to the contact email address of newly created backup user account Sample Report A welcome email contains the following information Getting started Download link to download the backup application Further Download link to the Frequently Asked Information Questions document of the backup application User setting information including Login Name Login name of the newly created user account Centro Systems Limited 73 CONAN DATA ARK A Click Backup CENTRO Leer Guide Systems Ltd 2k SK IN j Y LW j XQ DE b g JE y A eS 4 Alias Alias of the newly created backup user account Password Password in hashed format of the newly created backup user account Language Preferred language for all email reports sent to the newly created backup user account Contact Contact email address of the newly created backup user account Backup Quota Backup quota assigned for the newly created backup user account The availability of report listed above may be service provider dependent If a report is not available please check with your service prov
50. l Users Mac OS X acb 1 3 System Requirements Please refer to Data ArkHelp Centre Article 2323 for the system requirements of Data ArkACB 1 4 Important Notes Images workflow or description in this document may be different from your installation If you are uncertain about any of the instructions provided please contact your service provider for advices Centro Systems Limited 2 PARAR DATA ARK A Click Backup CENTRO User s Guide Systems Ltd y f f 2 Best Practices and Recommendations This chapter describes the best practices for your backup client application 2 1 Storage size for the Data ArkACB user profile folder Your backup user profile folder acb is stored under the operating system user profile location UserProfile This folder is used for various purposes such as storage of your backup logs user configuration files temporary delta file and other files of temporary nature Ensure that sufficient disk space Is present on the partition which contains the backup user profile 2 2 Encryption The encryption key Is very important that it is recommended to write down and make additional copies of the key Please store the key in safe location so that it Is readily available when needed to restore data In some cases encryption key is administrated by your service provider Please consult your service provider for further details For maximum security please select an encryption
51. les Change Click to change the directory for storing temporary files The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability To change the directory storing these temp files click on the Change button The temporary directory configured can be a local drive as well as a network drive For network shared drive configuration specify the UNC path e g Server name share to the network location and enter the login credentials of a Windows account with sufficient permission to access the network drive in the User Authentication for Windows field Please ensure that there is sufficient disk space on the partition which contains the Data ArkACB user profile folder 6 3 4 Retention Policy Retention policy defines the time period which files are kept in the retention area before they are automatically removed from the backup server Centro Systems Limited 36 CONAN DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd 2k SK IN j NS j AY b d b g JE y a A 4 When a backup job is performed if it is determined that a file was deleted or modified on your computer the backup server will place these corresponding deleted or pre modified file already on the backup server into the retention area Retention policy will only affect retained files for example files that have already
52. n the Restore Menu Centro Systems Limited 64 CENTRO Systems Ltd Q Ahsay A Click Backup O AhsayACB Language English Summary username Backup quota sage Used OF 506 0 Data o 0 file Recycle Bin 0 0 file Restore lo Statistics Total Backup O 0 file Total Restore 0 f0 file ifs Last Backup Mo backup log found DATA ARK A Click Backup User s Guide hi save Setting uit Backup Log 61 Restore Log H 3 Select the Show files as of Job to display files available as of a particular backup job For example to display the files available for restore since the backup job performed on 11 00am Mar 11th 2011 Select Show files as of Job 2011 03 11 and 11 00 00 Select the Show all files to display all files available for restore Centro Systems Limited 65 DATA ARK A Click Backup CENTRO User s Guide Systems Ltd Restore Show files as ofJob 2011 03 11 11 00 00 C Show all files Filter Folders Marne Date Modified S A Backup Server Oe Ci H 0 5 Backup Source tems per page 50 2 Page 171 Es Restore files to Original location Alternate location C Alternate Location Change Restore file permissions Search 4 Advanced Start Restore P Cancel E 4 Expand the directories by selecting the Ud button beside a folder 5 Make use of the other options such as Filter Search and Advanced option available more details
53. onding scheduled backup job will be allowed to run until the specified hour e g 8 hours is reached 6 3 Backup Setting rh ge fe a j _ Click on the Backup Setting button at the application s main window to configure the backup settings of a backup set Lx Enable CDP Checkbox to enable or disable Continuous Data Centro Systems Limited 30 ORI DATA ARK A Click Backup CENTRO User s Guide Systems Ltd NXXXX em Encryption key Text box displaying the encryption key for the corresponding backup set Note Encryption is masked when the Mask encrypting key option is enabled Temporary Directory Input box for specifying the temporary directory used Recycle Bin Input box for retention policy configuration User Authentication for Windows Input area for entering user authentication information Backup File Permission Checkbox to enable or disable backup of file permission Follow Link Checkbox to enable or disable the option of following link Enable Volume Shadow Copy Checkbox to enable or disable Volume Shadow Copy Enable System Logout Backup Checkbox to enable or Reminder disable system logout Backup reminder Enable off line backup Checkbox to enable or disable off line backup reminder The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availa
54. pp Data Microsoft App Data Sophos App Data Symantec tmp Application Data Macromedia Application Data Mozilla Local Settings Application Data Microsoft ntuser dat The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability To configure CDP for backup of the directories and files selected as backup source select the Backup file s selected by backup sources and filters option To configure CDP for backup of all local drive s all files that are updated after CDP is enabled select the Backup all files option Some advantages of using CDP include 1 It prevents loss of data as the modified contents of the files are backed up automatically in close to real time Centro Systems Limited 33 CONAN DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd 2k SK IN j NS j AY b d b g JE y a A 4 2 Frequently modified data is backed up in almost real time Thus you can accurately restore an earlier version created on the same day Although CDP can be a helpful feature the protection offered by CDP is often heralded without consideration of the disadvantages that it can present Specifically the continuous CPU memory and bandwidth usage can adversely affect the corresponding machine s performance Also note that CDP is not a replacement for
55. ption Centro Systems Limited 55 AR CENTRO Systems Ltd DATA ARK A Click Backup User s Guide O Restore Show files as of Job 2011 03 09 Latest Show all files Filter Filter Pattern doc Type ends with Match case Apply se Folders Mame Size Date Modified a 4 Backup Server OJ 8 Gy Backup Source tems per page 50 hi Page 171 l Es Restore files to Original location Alternate location e Restore file permissions Search Advanced Start Restore P Cancel ES Menu Items Description Pattern Input box for entering the pattern of files that you would like to show Type Dropdown menu for selecting the type of pattern they includes contains exact starts with ends with Checkbox to enable or disable case sensitivity Apply Click to apply the filter settings The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability The Filter option is useful when you want to restore only files that follow a certain pattern For example Microsoft Words document file that ends with doc only Centro Systems Limited 56 DATA ARK A Click Backup CENTRO User s Guide Systems Ltd Enter the pattern doc into the Pattern textbox select type ends with from the Type dropdown menu and click Apply 8 1 2 1 Search Click on the Search bu
56. r password will be sent to your registered email address automatically 10 2 Restore Delete Undelete Backup Files Using the File Explorer you can browse through the backup data both current and previous versions on Data ArkOBS You can select any current backup files to Restore or Delete You can also select any deleted backup files in gray to Undelete Note Restore of native features e g file attributes file permission symbolic links junction points are not supported by the Web Restore Applet Centro Systems Limited 83 DATA ARK A Click Backup User s Guide FR EE N f f Y E BENTAD Systems Ltd IRON EA o b d h HK JE e 4 Lx 10 3 Review Backup Jobs In addition to reviewing your backup activities from the email report and from Data ArkACB you can also review any of your backup jobs by using the Report panel available on the web interface To review a backup job select the required backup job from the Backup Set and Backup Job drop down lists Lx The overall status of the backup job Normally you should see Backup finished successfully in this field If you happen to get something else please click the Detailed Report image on the page Centro Systems Limited 84 OI DATA ARK A Click Backup CENTRO User s Guide ys ems lid E Cee ee IN WO E 1 O Y ASAS Backup Time The time when the backup job ran backup set backup set Permission Total n
57. r restore Centro Systems Limited 70 DATA ARK A Click Backup CENTRO User s Guide Systems Ltd Restore Show files as ofJob 2011 03 11 5 11 00 00 Co Show all files Filter 131 Folders Marne Date Modified S H Backup Server ed E O ue ca H 0 5 Backup Source tems per page 50 E Fage 171 Es Restore files to e Original location 5 Alternate location CAlternate Location Sansa Restore file permissions Search Advanced Start Restore P Cancel E 6 Expand the directories by selecting the Ud button beside a folder 7 Make use of the other options such as Filter Search and Advanced option available more details can be found in the earlier sections of this guide 8 For restore to the original location on the client machine select the Original location radio button For restore to an alternate location select the Alternate location radio button and click Change to change the directory path which you would like to restore to 9 Click Start Restore to begin the restore process Centro Systems Limited 71 NAN DATA ARK A Click Backup Y p op pe Systems Ltd LVIV FN V A f G hd B 4 AN e 8 3 IP restriction for restore using the web interface IP address restriction can be imposed on the backup server to restrict computer with un authorized IP address from restoring data using the web interface This can only be done by the administrator of the bac
58. s Drop down menu for selecting http or https protocol when connecting to the backup server Proxy Setting Input area for entering proxy setting such as address port proxy username and password Input box for entering trial backup user login name Password Input box for entering trial backup user password Contact Input box for entering trail backup user email contact Click to create the trial backup user account Already a user Click to access the login dialog for user with backup user account already The availability of options listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability For sub sequence login the login dialog will be displayed Centro Systems Limited 14 PARK DATA ARK A Click Backup CENTRO User s Guide ys ems lid LASIA JER 6 We Be Be O Y LU e Cel Cel tel o Description Login Name Input box for entering backup user account login name Password Input box for entering backup user account password saving password Click to access advance option such as Languagel Backup Server and Proxy Setting Language Drop down menu for selecting language to start the backup application Backup Server Input box for entering hostname or IP address of the backup server http https Drop down menu for selecting protocol when Centro Systems Limited 15 E AAN DATA ARK A Cli
59. t you have run a backup job report will be sent to you by email This report contains a summary for the backup job that was run and a full listing of all files being backed up by the backup job The backup summary report contains the following information OO Report A forgotten password email contains the following information Backup Time The time when the backup job ran The overall status of the backup job Normally you Should see Backup finished successfully in this field If you happen to get something else please consult the attached full report for more information A Total number and size of backup files added to your backup set Centro Systems Limited PARK DATA ARK A Click Backup CENTRO User s Guide ys ems lid VE Cee ee IN To E O Y ASAS Updated Files Total number and size of backup files updated in our backup set Updated Total number and size of backup files with file Access permission updated in your backup set Permissions Deleted Files Total number and size of backup files deleted from your backup set Moved Files Total number and size of backup files relocated in your backup set Copied Files Total number and size of backup files copied to another location in your backup set Login Name Login Name Language Preferred Language for your backup report Contact Email Address that will be used to contact you Backup Source All files directories that will be backed up
60. ther location in your backup set New File List Full list of all backup files added to your backup set Updated File Full list of all backup files updated in your backup List set Permission Full list of all backup files with file permission Updated File updated in your backup set List Deleted File Full list of all backup files deleted from your backup List set Moved File List Full list of all backup files relocated in your backup set Copied File list Full list of all backup files copied to another location in your backup set Centro Systems Limited 80 NAA DATA ARK A Click Backup CENTRO User s Guide pe ltd NJ j k Y h Y ep 9 4 Setting Change Report After you have updated your user profile or backup setting a setting change report will be sent to you This report allows you to track record of the changes that have been made to your backup account AA Report Preferred Language for your backup reports Email Address that will be used to contact you Backup Quota Backup Quota Source s All backup sources of the backup set Schedule s All backup schedules of the backup set Filter All backup filters of the backup set Retention The retention policy of the backup set Customization Polic Transfer Block The transfer block size of the backup set Size All Pre Command s of the backup set Command s Centro Systems Limited AAA DATA ARK A Click Backup CENTRO Deere Guide
61. tton to open the filter menu iG Search Look in Change amp In Folder Size Date Modified Pattern Type contains Apply to Files and Directories Search subfolders Watch case Search 4 tems per page 50 h Page OK Cancel E Menu Items Description _____________________ Look in Click on the Change button to browse to the search destination Pattern Input box for entering the pattern of files that you would like to search for Type Dropdown menu for selecting the type of pattern they includes contains Centro Systems Limited 57 ff RS DATA ARK A Click Backup CENTRO User s Guide Systems Ltd VA MARIA INS VDD exact starts with ends with Dropdown menu for selecting if the search is applied to Files and Directories Files only Directories Search subfolders Click to enable or disable search on the subfolders of the selected Look in directory Checkbox to enable or disable case sensitivity Click to begin the search Click to stop the search process The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability The Search option can be used to locate a directory or file within a backup set with large amount of data When the search is completed user can select the data for restore in the search menu For restore that follow a
62. ture Centro Systems Limited 44 CONAN DATA ARK A Click Backup CENTRO peers Guide Systems Ltd 2k SK IN j N vw p AY DE b g JE y A A Enable System Logout Backup Reminder Action Enabled Prompt for backup before logging out or shutting down Disabled Do not prompt for backup The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability When the System Logout Backup Reminder setting is enabled a pop up logout reminder menu will be prompted requesting for backup before the user logs out of the system or before shutting down Windows Lx Click to proceed to logout or shutdown directly Locking workstation Checkbox to lock the corresponding machine when the backup is being performed Centro Systems Limited 45 Menultems Yes Click to perform a backup for the backup set before logging out or shutting down CNA DATA ARK A Click Backup CENTRO neers Guide Systems Ltd KW SK IN j LW j AY DE b g JE y A A 4 Shutdown Computer Radio button to shutdown computer after the backup job is completed Restart Computer Radio button to restart computer after the backup job is completed The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability
63. umber and size of backup files with file Updated File permission updated in your backup set our backup set our backup set another location in your backup set The total backup data stored in the data area Retention The total backup data stored in the retention area Old Area copies of updated or deleted backup files are retained in the retention area for the number of days as specified by the retention policy of the backup set before they are removed from the system backup server Quota Quota You can open the Full Backup Report to review all information logged by a backup job by clicking the Detailed Report image on the Report panel Full Backup Report Centro Systems Limited 85 AAA DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd IRON EA o b d h HK JE e 4 Lx Centro Systems Limited 86 PARK DATA ARK A Click Backup CENTRO User s Guide ys ems lid VE Cee ee IN To E O Y ASAS The login name of the user Backup Set The name of the backup set Backup Job The name of the backup job which is the start time of the backup job The overall status of the backup job Backup Time The time when the backup job ran AA Backup Logs All messages logged when running this backup job Total number and size of backup files added to your backup set our backup set Total number and size of backup files with file Updated Files permission updated in your backup set your ba
64. ve a backup user account you can register for a trial user account with the following steps Enter the Login Name and Password of your choice Enter your Email address in the textbox provided Press the Submit button 6 If you already have a backup user account select Already a user and logon to the server with your existing login credentials Centro Systems Limited 7 PARANO DATA ARK A Click Backup pal User s Guide Systems Ltd NNM 7 For first time login you will be guided to create a backup set Select the Backup Source for the backup set Configure a backup schedule for unattended backups Select an encryption setting for your backup set Accept the default encryption settings using the backup user account s password string as encrypting key if no change is necessary Important Even with the default encryption setting selected the encryption key is independent from a backup account s password Since encryption settings are set at a backup set s creation time even if the password is changed afterward the encryption key remain the same It is VERY IMPORTANT that the encryption key is written down and additional copies of the key are made and stored in safe places so that it is readily available when needed to restore data If you lose the encryption key the data is irretrievable Press the OK button to complete the configuration of backup set Scheduled backup will run automatically
65. ws machine with Data ArkACB installed 2 Open Start menu select Control Panel and Add or Remove Programs 3 Select Data ArkA Click Backup from the list and press the Remove button 4 2 Uninstalling Data ArkACB on Mac OS X platforms 1 On the Mac OS X machine with Data ArkACB installed 2 Remove all program files by running the following command in terminal gt cd SData ArkACB_HOME bin gt sudo uninstall sh 3 Remove all backup setting files by running the following command in terminal Centro Systems Limited 11 ff RSS DATA ARK A Click Backup CENTRO User s Guide Systems Ltd HALE f NODO 5 Using Data ArkACB This chapter describes the various features available in the backup client application 5 1 System Tray Launcher Windows Only After a successful installation of Data ArkACB a system tray icon will be installed and displayed under the Windows system tray area Right clicking on the Data ArkACB system tray icon will display a menu providing the following functions A Click to open Data ArkACB s logon dialog Backup Click to perform backup for a specific backup set in silent background mode Backup and Logoff Click to perform backup for a specific backup set in silent background mode and logoff from Windows when the job is completed Backup and Restart Click to perform backup for a specific backup set in silent background mode and restart Windows when the job is completed
66. xisting backup set Restore Click to access the restore menu for restoring backed up data Click to exit out of the backup application User Profile Click to access the user profile menu Backup Source Click to access the backup de Source menu Centro Systems Limited 19 CONAN DATA ARK A Click Backup CENTRO Deere Guide Systems Ltd 2k SK IN j y LW j XQ DE b g JE y A A p Backup Schedule Click to access the backup schedule menu Backup Setting Click to access the backup setting menu About Data ArkA Click Click to access the About Data Backup ArkA Click Backup dialog Language Drop down menu for selecting language to be displayed Backup Log Click to view previous backup log Click to view previous restore log The availability of features listed above may be service provider dependent If a feature is not available please check with your service provider for further details and availability Click on the Backup button to perform a backup for an existing backup set gt Click on the Restore button to restore backed up data from the backup server to the client machine Other options will be discussed in the following chapters 5 4 User Profile 2 To access the user profile dialog click on the User Profile button at the application s main window Centro Systems Limited 20 CNA DATA ARK A Click Backup CENTRO neers Guide Systems Ltd MON ENS j o b d h HK JE e

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