User Guide
Contents
1. PHONAK Bitar Contents Welcome ZoomLink and accessories User interface How your ZoomLink works Getting started Charging the ZoomLink Switching ZoomLink ON OFF Microphone opening Using ZoomLink ZoomLink placed on a table ZoomLink reporter style ZoomLink worn by your partner ZoomLink connecting to a TV ZoomLink connecting to a GPS in the car Special functions Operating range For professionals Changing the FM channel Restarting ZoomLink 14 15 15 17 18 20 24 28 30 31 32 Displaying the firmware version Troubleshooting FM receivers Important notices Declaration of conformity Service and warranty Phonak distributors worldwide 33 34 36 37 38 40 42 Welcome ZoomLink by Phonak is an easy to operate and flexible transmitter with built in microphones It features three microphone modes which guarantees the best reception in each listening situation ZoomLink is compatible with all Phonak receivers To obtain maximum benefit from the ZoomLink transmitter and its comprehensive features please read this user guide carefully Ask your hearing care professional if you have any questions Phonak wishes you much hearing enjoyment with ZoomLink The following symbols appear in this user guide uN Important notes for all users yn Special notes for users of Phonak hearing instruments with remote control compatibility Please also check www phonak com for ad2. and external microphone simultaneously Switch OFF ZoomLink microphone only the external microphone remains active Action Plug in the external microphone as illustrated and switch it ON if necessary The ZoomLink begins relaying speech as soon as it detects a signal H appears in the display Plug in the external microphone and press the ZoomLink key Press the key again End of use Unplug the external microphone and detach the ZoomLink adapter Then switch OFF the ZoomLink 29 30 Operating range The operating distance is the distance between the speaker talking into ZoomLink and the hearing instrument user with MyLink or any other Phonak receiver Speaker using ZoomLink Listener using MyLink or any other receiver The maximum distance is typically more than 50 feet 15 m indoors and more than 130 170 feet 40 50 m outside High power electronic equipment larger electronic installations and metallic structures may affect and Significantly reduce the operating range For professionals Changing the FM channel If the radio channel used in ZoomLink is frequently disturbed by an external source of interference the hearing care professional can switch ZoomLink to another radio channel 1 Switch ON ZoomLink by pressing the button for one second 2 Using a pen press the push button as pictured After one second the channel displayed in the LCD will change Ho
3. Independent general distributors Manufacturer Phonak B V 4131PN Vianen Phonak New Zealand Ltd Takapuna Auckland 9 Phonak AS 0105 Oslo Phonak Polska SP Z 0 0 00 567 Warszawa Phonak Ib rica S A 03690 Alicante Spain Phonak CIS Ltd Moscow 115114 Phonak Ib rica S A 03690 Alicante Phonak AB 117 43 Stockholm Phonak AG Phonak Schweiz 8712 Stafa Phonak Turkey A S 34357 Istanbul Phonak UK Limited Warrington Cheshire WA1 1PP Phonak LLC Warrenville IL 60555 3927 A complete list of Phonak distributors is available at Phonak s Internet site www phonak com Please visit us or ask your hearing care professional for information Phonak AG Laubisr tistrasse 28 CH 8712 St fa Switzerland 43 Important notes for all users f 44 Special notes for users of Phonak hearing instruments with analog remote control compatibility The CE symbol is confirmation by Phonak AG that this Phonak product meets the requirements of directive 93 42 EEC on medical devices and the R amp TTE Directive 1999 5 EC on Radio and Telecommunication Terminal Equipment The alert sign means that potential restrictions on its use are applicable in one or more EU countries xi Q This symbol indicates that it is important that the user refers to associated warnings given in this user guide The symbol with the crossed out disposal bin indicates that this device should not be treated as household waste
4. Please hand over your old or unused device to the applicable collection point for the recycling of electrical and electronic equipment or bring your old hearing instrument device to your hearing care professional for appropriate disposal By ensuring this product is disposed of correct ly you will help prevent potential negative effects on the environment and human health Operating conditions Transportation and storage conditions This product has been designed for trouble free operation without restrictions when used as intended unless otherwise stated in this user guide Temperature should not exceed limits of 20 60 Celsius at a relative air humidity of 65 for extended periods during transportation and storage Air pressure between 500 and 1100 hPa is not detrimental to this device 45 Personal notes paniasal Sjubu y OW xyeuouga pue i2ziiMs ui pa3uld M VY 90 600Z Z0 E7Z0 6Z0
5. ditional FM information Phonak Life is on ZoomLink and accessories DZoomlink 2 ZoomLink home and travel case e 3 Adapter for external connections Audiocable 0 5 Charging unit MyLink r ZoomLink is compatible with all Phonak FM receivers The easy to use MyLink receiver is shown above All accessories can be ordered separately User interface PHO9NAK PHONAK D Button to adjust the lavalier length 2 Lavalier with integrated antenna 3 Microphone functions SuperZoom narrow angle sound pickup with noise cancellation Zoom wide angle sound pickup Omni 360 sound pickup Switching ZoomLink ON Long press 1 second on the desired microphone button Switching ZoomLink OFF Long press 1 second on any microphone button 4 Microphone openings 5 Display 6 Clip 7 For hearing care professionals Pen push for frequency change Interface for external connections How your ZoomLink works ZoomLink picks up your partner s voice and instantly relays it to your receiver e g MyLink The receiver sends it directly into your hearing instruments Your partner You wear your hearing wears ZoomLink instruments and the around the neck FM receiver e g MyLink In places where you are not satisfied with the performance of your hearing instruments alone e g in noisy environments ZoomLink will always provide y
6. h OFF after OW approximately 40 seconds Pad a w 0 _ Connect the adapter for iam T external connection 4 TV Radio headphone output gt RL Li On MO AUD gt ES 9 EN Wa Plug in to the AUDIO audio Jack Audio cable The volume of the audio output on some televisions is adjustable Please consult your television s own user guide to learn about this feature if available For devices without headphone output sockets If your TV or audio device does not provide a headphone output socket you can connect ZoomLink to your device s Cinch or Scart socket instead Just ask your hearing care professional for the Phonak Scart or Cinch adapter 21 22 Using ZoomLink If the audio equipment does not have a headphone output socket place ZoomLink in front of the loudspeaker of the tele vision or the radio receiver Then switch ON ZoomLink and the television This may prevent that the television loudspeakers are muted when ZoomLink is connected to the television Recommended ZoomLink settings SuperZoom narrow angle sound pickup Zoom wide angle sound pickup Scart adapter Cinch adapter If there is no Cinch or Scart socket available place ZoomLink in front of the television or other device s loudspeaker Then switch ON ZoomLink in Zoom or SuperZoom mode before switching ON your television 23 24 Using ZoomLink Connecting t
7. ing ZoomLink ZoomLink can be used in different ways depending on the situation The following examples illustrate the most common cases for typical ZoomLink use ZoomLink placed on the table Recommended use m in restaurants m in conferences m At home m At business meetings Discussion partners You Using ZoomLink How to use ZoomLink m Place it on the table If you use the Zoom setting the front of ZoomLink where the lavalier is attached should point to the speakers that you want to hear If you use the omni setting the orientation of ZoomLink has no influence as sound is picked up from all angles m Make sure the lavalier is not folded together or knotted m Switch ON ZoomLink by holding down one of its 3 micro phone buttons Recommended ZoomLink settings Zoom wide angle sound pickup Omni 360 sound pickup to be used in low background noise Reporter style Recommended for conversation in noisy conditions with one or more talkers close by like m at parties m in shopping malls How to use ZoomLink m Hold it in your hand Make sure you do not cover the micro phone opening on the left hand side of ZoomLink The front of ZoomLink should point at the speaker s you want to hear Recommended ZoomLink settings SuperZoom narrow angle sound pickup Zoom wide angle sound pickup Using ZoomLink Worn by your partner Recommended for conversati
8. key 2 appears on the LCD ZoomLink is in omni mode The audio input volume is reduced when activating the internal microphones m lo switch OFF ZoomLink microphones during audio input use press the key again 2 disappears on the LCD and A is displayed again 25 Choosing the right microphone setting Key symbol Recommended for Noise level Focus SuperZoom high fewer speakers medium fewer speakers low more speakers 26 Voice pickup pattern focused in a narrow angle in front of the ZoomLink wider angle in front of the ZoomLink Symbol in display 360 around the ZoomLink The speakers should be close to the ZoomLink 27 Special functions Using an external microphone The ZoomLink can be used with an external mini clip on microphone called MM8 or a miniaturized boom microphone called iBoom This can be beneficial in a variety of situations such as college lectures or presentations or when using ZoomLink in the car m The letter on the display means that the ZoomLink is relaying an audio signal from an external microphone or source such as a IV set m Use the lavalier antenna to ensure optimal operating range Switch ON ZoomLink and connect the external microphone MMB features a separate ON OFF switch Ensure that the MM8 is correctly switched ON Plug in here MICRO 28 Usage External microphone only ZoomLink microphone
9. ld the button down until the desired channel is displayed 3 Release the button The channel number in the LCD will stop blinking after a few seconds 4 Set the default channel of the MyLink or MicroLink receivers to the same channel by using the FM SuccessWare 31 32 Restarting ZoomLink In case of a system problem ZoomLink can be restarted by simultaneously pressing the three microphone keys When these buttons are pressed the ZoomLink will switch itself OFF and restart automatically In case of a system error ZoomLink displays the error code for ten seconds and restarts afterwards automatically Displaying the firmware version Should you need to know the firmware version of your ZoomLink press and simultaneously m The DSP firmware version is displayed e g d 1 2 Then 2 seconds later m The second part of the DSP firmware version is displayed e g d FFF 2 seconds later m The ARM firmware version is displayed e g 0123 2 seconds later m The Bluetooth firmware version is displayed e g 81172 Optional charging unit Phonak offers an optional twin charger for ZoomLink for use when two ZoomLink devices need to be charged simultaneously It is also suitable for use with any other Phonak FM transmitter that features a mini USB charging socket Z Only use original Phonak charging units for your ZoomLink 33 Trouble shooting Situation ZoomLink does not s
10. mLink should only be used with Phonak FM receivers Important notices Do not use your ZoomLink in a place where it is prohibited to use electronic devices e g on airplanes or in hospitals If in doubt please ask the person in charge Persons with pacemakers or other medical devices should ALWAYS consult their physician the manufacturer of their pacemaker or other medical device BEFORE using ZoomLink The use of ZoomLink with a pacemaker or other medical devices should ALWAYS be in accordance with the safety recommendations of the physician responsible for your pacemaker or the pacemaker manufacturer Do not use two or more ZoomLink transmitters on the same FM channel Please note that radio signals might also be picked up and overheard by other people Before using ZoomLink in another country contact your hearing care professional to make sure the use of your radio channels is permitted in that country Do not use water or other liquids to clean the ZoomLink Only use original Phonak accessories Only use the original Phonak ZoomLink charger Your ZoomLink should only be repaired at an authorized service center 37 38 Declaration of conformity Hereby Phonak Communications AG declares that the ZoomLink is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC To obtain a copy of the Declaration of conformity please contact the local Phonak AG representative wh
11. o a GPS in the car While a TV set provides a constant audio signal GPS devices only send out audio information every few seconds or minutes ZoomLink s permanent audio input setting has been developed with exactly these products in mind To activate the permanent audio input m Switch ON ZoomLink by holding down one of its 3 microphone buttons for 2 seconds m Attach the adapter for external connections to the ZoomLink m Connect one end of the audio cable to the ZoomLink s adapter for external connections interface and the other to the audio output socket of the GPS m Switch ON the GPS If you leave the car proceed as follows m Remove the audio cable and the adapter for external connections from the ZoomLink m If you do not need the ZoomLink switch OFF ZoomLink If you want to continue using ZoomLink hold down the Zoom or SuperZoom button for one second This will switch OFF the GPS mode and activate the microphones in ZoomLink For standard audio input use the microphones in ZoomLink are automatically switched OFF If there is a need to activate the internal microphones in parallel to the audio input proceed as follows m Plug in ZoomLink as illustrated on page 21 and switch ON the television ZoomLink switches ON automatically when it detects an audio signal from the television A Audio appears on the LCD To activate the ZoomLink micro phones in parallel to the audio input press the
12. ons with one person m Speaker in an auditorium m Traveling with another person m On walks m During sport m At home How to use ZoomLink m Pass ZoomLink to your conversation partner m Your partner should wear it around the neck The cord needs to be adjusted as depicted below ATo ensure optimal speech quality make sure the distance between the speaker s mouth and ZoomLink is between 8 10 inches 20 30 cm m Switch ON ZoomLink by holding down one of its 3 microphone buttons Recommended ZoomLink settings SuperZoom narrow angle sound pickup Zoom wide angle sound pickup 20 Using ZoomLink Connecting to a TV Connect ZoomLink to your TV or other multimedia device to enjoy crystal clear in the ear audio without disturbing others In addition to TV this function is suitable for use with m CD players m hadio receivers m Computers and laptops with audio outputs m MP3 players m Any other audio devices with a headphone output How to use ZoomLink m Make sure ZoomLink is switched OFF m Connect ZoomLink as pictured overleaf and place it in front of the television or multimedia device m Switch ON the television Your ZoomLink will automatically switch ON after it detects an audio signal m o ensure maximum operating range make sure the lavalier cord is not folded or knotted m When the television or audio device is switched OFF ZoomLink will automatically switc
13. ose address can be taken from the list of Phonak distributors worldwide This device complies with part 15 and part 95 of the FCC rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device don t cause harmful interference and 2 must accept any interference received including interference that may cause undesired operation The transmitter is authorized by rule under the Low Power Radio Service 47 C F R Part 95 and must not cause harmful interference to TV reception or United States Navy SPASUR installations You do not need an FCC license to operate the transmitters The transmitters may only be used to provide auditory assistance to persons with disabilities persons who require language translation or persons in educational settings health care services to the ill law enforcement tracking services under agreement with a law enforcement agency or automated maritime telecommunications system AMTS network control communications Two way voice communications and all other types of uses not mentioned above are expressly prohibited Warning Changes or modifications made to this equipment not expressly approved by Phonak may void the user s authority to operate the equipment 39 40 Service and warranty Phonak provides a manufacturer s limited warranty for your ZoomLink This covers all manufacturing and material defects Problems with ZoomLink arising from impro
14. ou with a loud and clear speech signal Getting started Charging ZoomLink ZoomLink contains a built in Lithium ion battery with fast charge capability A fully discharged battery takes around 2 hours to recharge The battery will be about 80 charged within an hour Plug the charging unit into the power socket Attach the ZoomLink adapter for external connections Plug the charging y E unit into the mini e a USB socket AUse only original Phonak charging units Getting started m he battery symbol in the ZoomLink display flashes during charging The battery cannot be over charged m he battery symbol stops flashing when ZoomLink is 100 charged m ZoomLink operates for approximately 10 hours when fully charged m Make sure the socket outlet Is easily accessible Switching ZoomLink ON OFF To switch ON Press and hold one of the three microphone buttons for two seconds long press To switch OFF Press and hold one of the three microphone buttons for two seconds long press When switching ON the ZoomLink shows startup information When the ZoomLink is ready the following information appears m FM channel number m Battery status m Microphone setting Microphone setting symbols Button LCD SuperZoom Zoom l1 LL Omni LI Getting started Switching ZoomLink ON OFF At start up ZoomLink automatically selects the mo
15. per handling or care and repairs made by an unauthorized party are not covered by the warranty Please ask at the point of sale for full details of this warranty The salesperson will note the serial number of your ZoomLink below It will be needed in the event of a warranty repair ZoomLink Serial number Date of purchase FM receiver s Serial number s 41 Phonak distributors worldwide Group companies Australia Austria Belgium Brazil Canada China Denmark France Germany India Italy Japan Jordan Mexico detailed information on www phonak com Phonak Australasia Pty Ltd Baulkham Hills N S W 2153 Hansaton Akustische Gerate GmbH 5020 Salzburg Ets Lapperre B H A C NV B 1702 Groot Bijgaarden Phonak Belgium NV B 1700 Dilbeek Phonak do Brasil Sistemas Audiologicos Ltda Sao Paulo SP 04363 100 Phonak Canada Limited Mississauga Ontario LOW OB3 Phonak Shanghai Co Ltd Shanghai City 200233 Phonak Danmark A S stre Hougvej 42 44 5500 Middelfart Phonak France SA 69500 Bron Phonak GmbH 70736 Fellbach Oeffingen EC Representative Phonak India Pvt Ltd 100 034 New Delhi Phonak Italia S r l 20159 Milano Phonak Japan Co Ltd Tokyo 101 0044 Phonak Middle East 11181 Amman Phonak Mexicana S A de C V 03920 M xico D F MEXICO Netherlands New Zealand Norway Poland Portugal Russian Federation Spain Sweden Switzerland Turkey United Kingdom USA
16. st recently used FM channel ZoomLink automatically synchronizes Phonak multichannel receivers to this channel if the distance between ZoomLink and the Phonak receivers is less than approximately 8 10 inches 20cm You may hear a beep tone when the synchronization is completed For customers using Phonak hearing instruments that are compatible with analog remote controls m At start up ZoomLink automatically sets digital Phonak hearing instruments with remote control compatibility to the FM M program Your hearing care professional can change this setting to FM only if required m At switch OFF ZoomLink automatically resets digital Phonak hearing instruments with remote control compatibility to the hearing instrument program m Hearing instruments need to be within the operating range of the remote control built into ZoomLink This range is ap proximately 8 10 inches 20cm Example of the automatic hearing instrument program setting Hearing A FM hearing Automatic reset instrument instrument to a pre defined program microphone hearing instrument active program e g program 4 ZoomLink ZoomLink switched ON switched OFF Please ask your hearing care professional about the actual program setting for your particular hearing instrument Getting started Microphone opening A Do not cover the microphone openings with your fingers when ZoomLink is in use It will affect the sound quality Us
17. witch ON Radio interference Voices are inaudible when the ZoomLink is switched ON Poor speech intelligibility 34 Most probable cause Battery exhausted Extraneous cause radio antenna or similar interfering devices nearby a Hearing instrument set to wrong program b Receiver switched OFF c Radio frequency not synchronized ZoomLink is positioned too far away from the speaker Remedy Charge the ZoomLink 2 hours minimum Change channel see page 31 a Check hearing instrument program b Switch ON receiver c Switch ZoomLink OFF and ON by holding it close to the FM receivers a Select another microphone setting see page 11 b Move the ZoomLink closer to the speaker 35 36 FM receivers An FM System consists of an FM transmitter such as ZoomLink and in most cases two FM receivers There are different types of FM receivers available m Miniaturized universal Dynamic FM receivers such as Phonak s MLxi MLxi can be used with both Phonak and many other brands of hearing instrument m Design integrated miniaturized Phonak Dynamic FM receivers such as ML12i ML111 ML10i and ML9i These receivers are tiny in size and designed to fit the style and form Phonak s hearing instruments m Induction based FM receivers such as Phonak s MyLink If you have any questions regarding FM receivers consult your hearing care professional or visit www eschooldesk com N Zoo
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