Polycom CX5000 User Guide
Contents
1. ds Be B Bx oss y Mark Packer SPEECH SERVERS Aisom Attendees 13 0 Figure 7 Microsoft Office Live Meeting client Scheduling a Meeting in Advance You can schedule meetings using the Conferencing Add in for Microsoft Office Outlook messaging and collaboration client gt To configure the Conferencing Add in for Outlook www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Polycom CX5000 User s Guide 17 1 Install the Conferencing Add in for Outlook on your computer according to your administrator s instructions 2 In your Outlook Calendar click Conferencing and then click User Accounts In the User Accounts dialog box under Office Communications Server in the Sign in name text box type your sign in name 4 Ifmecessary click Advanced In the Advanced Connection Settings dialog box click Use these servers In the Internal Server name or IP address or the External Server name or IP address text box type the server name or the IP address of the Microsoft Office Communications 2007 Server to which you will connect 5 To verify your login information click Test Connection 6 Click OK gt To schedule a meeting using the Conferencing Add in for Outlook 1 In your Outlook calendar click Schedule a Live Meeting 2 Onthe Appointment tab in the Subject text box type a description of your meeting In the To text box enter the e mail addresses for your invitees separat2. Join Audio gt To connect to telephone conferencing by having the conferencing service call you AMA Note The first time you join a meeting that uses only telephone conferencing a dialog box appears allowing you to enter a phone number that the conferencing service should use to call you 1 Click Voice amp Video to open the Voice amp Video pane 2 Doone of the following e If you are already connected to audio click the down arrow next to the End Call button and then click End computer call and connect with my phone www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Polycom CX5000 User s Guide 15 e If you are not connected to audio click the down arrow next to the Join Audio button and then click Call Me 3 If this is the first time you have joined a telephone conference the New Phone Number dialog box will appear Type your area code and your phone number and then click OK 4 Inthe Enable Call Controls dialog box if you are a participant click Join If you are the conference leader select the Leader radio button type the leader or PIN code and then click Join gt To connect to telephone conferencing by dialing into the service 1 Click Voice amp Video to open the Voice amp Video pane 2 Click the down arrow next to Join Audio 3 Click View Call In Details and then use your telephone to dial the numbers listed gt gt To connect to video 1 Ifthe main video is n
3. T LO ies theese EE k ceed cc KOR W DIGE v k WU ku wu Wak Wk qe Aw K GES b k n ku MU WE GE KE E d u Q SO Un ET RON WE EM SU GE ka w cules OF 3 KR la tory Tilo ri lO Ti ni 4E 045545445y5544y45 55540100 4 K aN A Or WNN e 0 M SO a ER W RA Sed R N NA GE 4 H OU C O 1l sosen das n y a n D ka S E HORO 0 Ek VE Ve VER SO NER VER nS a E EN U Oa E VE I kk RO R VVERAN ANN 5 Polycom C XSG Documentation s gt sya ye n b N K N na ee k W Qe v mn ink E E e en k k o e S 5 Syse c M3 CUTE CITA S55 A cia etre ont ea DD e DD a 5 How the Polycom X 5000 y 0T KS i 55 44445 455455 525550504 wek ka vek e kan OW SE AN OR KERME VERE Ku SE KESER KE EV KN KAN N 5 Polycom CXS 000 DEVICE ks yin ke o bal Saleke 1 k ka b l k rd ay bani al 1 A kn n r ab e i dan kk RE DAG al a r n 6 TOUCHES Che Saa BN SN NM tre e eor r r rarXrXX r lag 7 External dial pad and satellite microphones sy A xy ci ayin saya ADI S ian aya V N HK R rae a Ea KARI kak 8 Using the Polycom CX5000 as a Conference Phone 55sssssseseeeeroseseeeeeseeeeeeee 9 Adjusting the ringer and speaker VOlUme keke keke k k k k KA 9 Using the Touch Screen and Control Button Tutorial n 10 Sending and receiving phone CALS tf c2c cesses och ahinaheoatacinrecanecaaghomscidssanabsnahonie
4. Up 0 and the Volume Down computer and volume d buttons to desired ringer volume level phone is on hook While the device is ringing adjust the Volume Up and the Volume Down buttons to desired volume level Device not Adjusts the Press the Volume Up or the Volume Down connected to speaker volume button to view the Call Volume screen on the computer and touch screen display phone is off hook During a phone conversation adjust the Volume Up and the Volume Down buttons to the desired speaker volume Connected to Simultaneously Press the Volume Up or the Volume Down computer and phone adjusts both the button to view the Call Volume screen on the is either on hook or ringer and the touch screen display off hook speaker volume During a phone conversation adjust the Volume Up and the Volume Down buttons to the desired volume level for the call and the ringer www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 10 Polycom CX5000 User s Guide Using the Touch Screen and Control Button Tutorial The Polycom CX5000 provides a brief on device tutorial for the following common call scenarios e Answering a call e Making a three way call e Using call waiting The following procedure guides you to the Touch Screen and Control button on device tutorial 1 Press the Information button Select Info from the Information screen 2 3 Select Tutorial 4 Select LCD
5. an answer to a question or advice for a situation In this case the conference call is temporarily suspended and a third party is called but not joined to the conference After the three way call is placed the third party rings off and the conference call is reinstated A Note You must use a phone system that supports multiple phone lines to place three way calls gt To place a three way call during an existing conference call 1 Place a call from the Polycom CX5000 device 2 Within an existing conference call press the Flash button 7 3 Enter the phone number or extension of the party you want to consult 4 After the party has answered the call begin your discussion When finished press the Flash button to rejoin the conference call gt To add an additional phone to an existing conference call three way call 1 Place a call from the Polycom CX5000 device 2 Within an existing conference call press the Flash button 7 3 Enter the phone number or extension of the party you are inviting to the conference call 4 After the party has answered the call press the Flash button 7 again to connect the newly joined party to the conference call Call waiting During an existing conference call someone may call into the conference resulting in a call waiting tone broadcast from the Polycom CX5000 device speaker This could be someone wanting to join the conference or simply someone with a quick question or relevant piece of
6. call to the Polycom CX5000 device press the On Off hook button 9 Conference calls You can dial directly into a conference or if necessary dial into a conference bridge that facilitates telephone conferencing If your conference requires connecting to a conference bridge dial the conference bridge phone number on the Polycom CX5000 keypad using the on hook or off hook methods described previously After connecting to the conference bridge follow the prompts for entering the conference ID and password At any time during the conference you can suspend audio transmission using your Polycom CX5000 device www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Polycom CX5000 User s Guide 11 A Note You must use a phone system that supports multiple phone lines to place conference calls gt To place a phone conference call to a conference bridge 1 Press the On Off hook button and listen for the dial tone The green LED status lights will light 2 Enter the conference bridge phone number using the LCD dialing pad The numbers appear in the phone number field Upon entry of the final digit the Polycom CX5000 device will dial the number and place the call 4 Enter the required conference call information for example conference ID and password to enter the conference call Three way calls A three way call is when you need to interrupt an existing conference call to call someone who might have
7. can start and stop your audio and video mute your speakers or microphone or adjust the volume of your speakers or microphone E Q amp A pane You can type questions for the presenter and presenters can type answers www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 16 Polycom CX5000 User s Guide J K L M Meeting pane Shows meeting details including meeting ID and entry code Recording menu Presenters can start pause or stop a recording of the meeting including audio Microphone mute icon Click to mute or unmute your microphone For the Polycom CX5000 you must use the on device microphone mute button Speaker mute icon Click to mute or unmute your speakers For the Polycom CX5000 you must use the on device speaker mute button Web Camera icon Click to start or stop your video Handouts pane You can download handouts that the presenter has added to the meeting Shared Notes pane You can create and save notes that all attendees can see Feedback menu You can change your feedback status for example to signal to the presenter to slow down Figure 6 Menu Bar Menu items and icons The menu items in the meeting client are moveable panes You can click a menu item and then drag the title bar anywhere on your screen For example to open the Voice amp Video pane click Voice amp Video and then drag the title bar to the middle of the Live Meeting client window as shown in Figure 7 below
8. information You can accept the call and get back to your conference quickly by using call waiting Or you can choose to ignore the call and continue with your conference www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 12 Polycom CX5000 User s Guide p gt To accept a call during a conference 1 To answer a call waiting tone during an existing conference call push the Flash button 7 to talk to the incoming caller 2 Press Flash button again to terminate the call and continue with the existing conference call Getting Started with Unified Communications Conferencing With Microsoft Office Communicator 2007 and Microsoft Office Live Meeting you can add a variety of communication modes to conference sessions including phone video and even full Web conferencing and data sharing with Live Meeting The conferencing capabilities described below require you to have conferencing capabilities enabled in your organization If you are not sure whether conferencing capabilities are enabled contact your system administrator When to Use Communicator and When to Use Live Meeting Microsoft Unified Communications offers a variety of possibilities for conducting conferences For example for everyday informal communications you can conduct conferences with your closest co workers using Microsoft Office Communicator 2007 For more formal presentations that require you to present Web slides or that require appl
9. neren ribaba r N2 en W ke nin 18 Make and Receive Phone C lli mimarinin n ba ka NN D kan aka ker aw TARAN Siba ka a D ka k ken n 18 Make a One Click Phone C l5 4 kai N yi k kir n SAY k H N WAY i AAT E 19 Call Addilional NUmD L S n ke ale coset bees ia n le ker t na n n na n bes N Y KA vL 19 Typea New Number toC iyc an GAY A D e KA K vacates ale ele eas tected 20 Aq weba Prone Callan yan rekin NE ad anda V ka a en A d Pal aba W n xw be C N n rek De 20 NOSIS ECO na CNN DD aaa e aE 20 Place and Receive Video Calls kuy yay l yo rey n E wen enoe n ard ETO 22 ale s n RUT 10 03 1 J SR AN cee e e TT Ke ee e Se e eee 22 www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 4 Polycom CX5000 User s Guide FA VV Dy E E E E E E T EOE T 22 Appendix A Performanc Tips osiinsa a aa U ken n Ea Ru ENKA b KER ARE Bek 24 Tips Tor audio perlormantO siise cir k d bina kak dar nanna y Da N Wa when kn benk xanek W w y a ken n 24 Tips TOR vid o D rToOr Tn AI lO6 si i 454 xax544455y454a 15554534 0aya y n n nara ENN en Heka Haa EE 24 SAED D a _ J r a nannx Errrr__ra_nax _rrrrmmmmrem 24 Regulatory Information Regulatory information for the countries in which thePolycom CX5000 is approved for use can be found in the Polycom CX5000 Regulatory Manual
10. phone number You don t need to format the number 2 Double click the Call button for the number in the Search Results pane to dial the number Make and Receive Phone Calls The Polycom CX5000 paired with Microsoft Office Communicator offers a rich phone communication experience that extends beyond traditional phone capabilities The section below shows you how to use the Polycom CX5000 and Microsoft Office Communicator to perform tasks traditionally associated with your desktop phone To this end we will show you how to e Place calls with one click calling from your Contact List e Find optional phone numbers including mobile phone for contacts e Make calls by typing a new call number in the Search box e Answer an incoming phone call e Use Call Controls to place calls on hold or transfer calls e Add video to a phone call www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Polycom CX5000 User s Guide 19 Make a One Click Phone Call Each contact in your Contact List has a number that you can call by clicking the Call button associated with the contact The number is the contact s work number by default but can change based on the number most recently used to call the contact The Call button is shown below in Figure 9 Lola Jacobsen Figure 9 The Call button in the Contact List To make a one click audio call e In the Contact List click the Call button to the right of the contact
11. you want to call Call Additional Numbers Microsoft Office Communicator users can publish additional phone numbers such as their mobile or home phone numbers To call an additional phone number you click the arrow next to the Call button as shown below in Figure 10 Alex Robinson Available A Pepe a note Type a name or phone number 4 Recent Contacts Rebecca Laszlo Click to view more calling options 4 Marketing Tim kim Lola Jacobsen 1 425 555 0101 x50101 Mobile 1 425 555 0105 New Number Communicator Call Figure 10 Call options for a contact To view call options for a contact 1 In the Contact List click the arrow to the right of the Call button associated with the contact 2 Inthe Call options menu click the name or number you want to call or click New Number and then enter the number you want to call www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 20 Polycom CX5000 User s Guide Type a New Number to Call In addition to one click calling and using Call options you can type the number you want to call in the Search box in the Microsoft Office Communicator window as shown below in Figure 13 gt Totype anew number and call it 1 In the Microsoft Office Communicator window in the Search box enter the number you want to call Use the International Phone number format Enter the country code followed by the local phon
12. 0 Deployment Guide Polycom CX5000 Release Notes Polycom CX5000 Quick Reference Card Polycom CX5000 Manuals Setup Guide Regulatory Information Polycom CX5000 User s Guide 25 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846
13. Polycom CX5000 User s Guide Microsoft Office Communicator January 2010 Edition Polycom P N 1725 31218 001 Rev B Polycom CX5000 User s Guide 1 2 Polycom CX5000 User s Guide POLYCOM8 the Polycom Triangles logo and the names and marks associated with Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries Microsoft RoundTable Windows Windows Vista Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other trademarks are property of their respective owners No portion hereof may be reproduced or transmitted in any form or by any means for any purpose other than the recipient s personal use without the express written permission of Polycom and Microsoft Microsoft may have patents patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft the furnishing of this document does not give you any license to these patents trademarks copyrights or other intellectual property 2010 Polycom Inc and Microsoft Corporation All rights reserved www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Polycom CX5000 User s Guide 3 Contents O L
14. Touch Screen amp Control Buttons 5 Following the arrow at the bottom of the screen to complete the tutorial Sending and receiving phone calls The Polycom CX5000 loudspeaker and microphones allow for conversations as with any telephony device The Polycom CX5000 keypad functions the same as a conventional phone and you can correct errors in the number entry by using the backspace key Incoming calls are displayed in the phone status display The length of the call is displayed in the uppermost status section of the LCD display At any point during a phone conversation you can push the Mute button to suspend audio transmission to the device gt To send an outgoing phone call while the Polycom CX5000 device is on hook 1 Press the On Off hook button and listen for the dial tone The green LED status lights will appear 2 Enter the phone number using the LCD dialing pad The numbers appear in the phone number field 3 Upon entry of the final digit the Polycom CX5000 device will dial the number and place the call gt To send an outgoing phone call while the Polycom CX5000 device is off hook 1 Enter the phone number using the LCD dialing pad The numbers appear in the phone number field Use the backspace key to correct an entry 2 Press the On Off hook button and listen for the dial tone The green LED status lights will light and the number will dial gt To answer an incoming phone call e To answer an incoming
15. ad and satellite microphones An external dial pad and satellite microphones are provided for accommodating the needs of a larger meeting room where people may be further from the Polycom CX5000 device than in a conventional meeting environment www lnternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Polycom CX5000 User s Guide 9 Figure 4 below shows how the external dial pad and microphones can be positioned to enhance the Polycom CX5000 device in a larger conference rooms Figure 4 External dial pad and satellite microphones Using the Polycom CX5000 as a Conference Phone If the Polycom CX5000 device is not connected to your computer it still works as a standard conference telephone This section describes how you can use the Polycom CX5000 device to send and receive phone calls and conference calls This section covers only the audio functions for the Polycom CX5000 device and does not require the installation of Microsoft Office Live Meeting 2007 or Microsoft Office Communicator 2007 Adjusting the ringer and speaker volume The Volume Up and the Volume Down buttons control ringer and speaker volume What the buttons control depends on the state of the device The volume levels that you set are retained from one meeting to the next until you change them Table 1 below summarizes the modes for volume settings Table1 Ringer and speaker volume Not connected to Adjusts the ringer Adjust the Volume
16. bout how to implement automatic updates to the device System Requirements The following are the minimum system requirements for Polycom CX5000 hardware and software e Computer running the Windows XP operating system SP2 or later 32 bit only or Windows Vista operating system 32 bit and 64 bit e Computer with 2 0 gigahertz or higher processor e Recommended 2 0 gigabyte GB of RAM or higher e 1 5 gigabytes GB of available hard disk space e Video card with 128 MB of RAM or higher e Super VGA 1280 x 1024 or higher resolution video adapter and monitor e Keyboard and mouse or compatible pointing device e Ethernet network adapter appropriate for the type of local area or wide area network to which you will connect Your computer requires an active wired Ethernet connection for running Polycom CX5000 e Graphics hardware running in full hardware acceleration mode e An analog PSTN phone line if necessary How the Polycom CX5000 Works The Polycom CX5000 when used with Microsoft Office Live Meeting 2007 or Microsoft Office Communicator 2007 is a video conferencing device Video conferencing is a set of interactive telecommunication technologies that allow two or more locations to interact using video and audio transmissions simultaneously It has also been called visual collaboration www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 6 Polycom CX5000 User s Guide With the Polyc
17. ctice the phone numbers you enter should contain only the digits 0123456789 Communicator will automatically add the formatting to the phone number for you Do not include the international dialing prefix for example 011 in the United States and 00 in Europe and South America www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 18 Polycom CX5000 User s Guide What You Should Do First Before you get started make sure you have either Microsoft Office Communicator 2007 or Microsoft Office Communicator 2007 R2 installed on your computer and the Polycom CX5000 configured and connected to your computer Make a Quick Phone Call With the phone capabilities of Communicator you can make outbound PSTN calls answer inbound PSTN calls and make computer to computer calls To get started try making a few calls with Communicator and Polycom CX5000 gt Call a contact in your Contact List e Inthe Communicator contact list click a contact s Call button to the right of the contact name as seen below in Figure 8 Office Communicator Alex Robinson Available 7 Type anote Type a name or phone number 4 Recent Contacts Call button for one click calling W Lola Jacobsen Available Tim kim Busy Rebecca Laszlo Available Figure 8 Call button for a contact gt Callan outside number 1 In the Communicator window enter a number could be your home number in the Search box Type a name or
18. e audio received from the remote conference Microphones Six microphones located every 60 around the device pick up the audio in the room Touch Screen Display The Polycom CX5000 touch screen display provides a keypad for entering phone commands as well as buttons for adjusting the volume and other functions as shown in Figure 3 below www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 8 Polycom CX5000 User s Guide Figure 3 Polycom CX5000 touch screen and buttons Privacy Mute button Audio and video input is halted or resumed Volume down button Decreases the volume for the ringer and the speaker Volume up button Increases the volume for the ringer and the speaker External Dial pad button Indicates whether the external dial pad is connected to the device moO p USB Status indicator Indicates whether the Polycom CX5000 device is connected to your computer T Phone Status indicator Indicates whether the telephone connection is active G Network Status indicator Indicates whether the Polycom CX5000 device is connected to the network H On Off Hook button Opens and closes a connection to a PSTN network I Flash Conference button Allows a phone session to be on hold so that another phone number can be dialed or a conference initiated J Information button Provides additional information about the Polycom CX5000 device to be viewed in the keypad area External dial p
19. e number For example for a United States number 15555555555 For example 011 in the United States and 00 in Europe You can also use alphabetical characters for 1 800 numbers For example you can type 1 800 EXAMPLE 2 Inthe Search Results pane click the Call button to the right of the phone number you entered You can also press the ENTER key to place the call Answer a Phone Call When you receive a phone call from another Microsoft Office Communicator contact a Call alert appears in the bottom right corner of your computer screen From the alert you can accept the call ignore the call or redirect the call to another number as shown below in Figure 11 Set your status Left pane of call invitation alert to Do Not Disturb U a Ignore Alex Robinson a Ox he I need a decision on the proposal Redirect Redirect call to another phone or instant message Figure 11 Audio call invitation alert gt To answer a phone call e Click the left pane of the Call invitation alert gt To ignore a call e Click the Ignore Call button in the Call invitation alert gt To redirect a call e Click the Redirect call to another phone or instant message button and then select an option from the menu You can redirect a call to any of the phone numbers that you have published including your mobile home or other phone number If you choose to redirect a call to an instant message the call is ignored and the Conversation
20. ection is written for people who use Microsoft Office Live Meeting with Polycom CX5000 together Microsoft Office Live Meeting is an online meeting space that your organization subscribes to or that your organization hosts on its own internal servers With Microsoft Office Live Meeting you can meet with your colleagues online which allows you to collaborate in real time even over long distances The Microsoft Office Live Meeting client software installs on your computer allowing you to connect to meetings whether they are hosted on your organization s servers or on the Microsoft Office Live Meeting service Some organizations host meetings on their internal servers and others subscribe to the Microsoft Office Live Meeting service Your administrator will give you the information you need to configure Live Meeting for your internal servers You can leave the Service section blank if it does not apply to you Attending a Meeting When you receive an e mail invitation to Microsoft Office Live Meeting you can easily join the meeting by clicking the link in the invitation The e mail invitation also contains information about installing the meeting client on your computer When you are connected to a meeting you have several ways that you can view the meeting and participate This section talks about the following tasks e Joining a meeting e Starting voice and video e Using the Microsoft Office Live Meeting client e Scheduling a Meet
21. ication sharing you can schedule a more formal Live Meeting conference Table 2 below helps you decide which conferencing method to use Table 2 Conferencing scenarios and recommended methods If you need to Use this method of conferencing Conduct unscheduled Use the conferencing capabilities of Office Communicator multi party conferences See Using Microsoft Office Communicator 2007 later in this document for example you need to make a quick decision among co workers Make an unscheduled Use Office Communicator conference call See Using Microsoft Office Communicator 2007 ater in this document Present slides shareweb Use Office Live Meeting or use Office Communicator to start the pages or perform desktop conference and escalate to a Live Meeting Conference if required or application sharing See Using Microsoft Office Live Meeting 2007 ater in this document during an unscheduled conference call Schedule a conference Use Office Live Meeting Na on everyone s See Using Microsoft Office Live Meeting 2007 later in this document calendar Schedule a Web Use Office Live Meeting conference where you See Using Microsoft Office Live Meeting 2007 later in this document present Slides Share Web Pages or Perform Desktop or Application Sharing www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Polycom CX5000 User s Guide 13 Using Microsoft Office Live Meeting 2007 This s
22. iiwsanndeeghame k n 10 COMICTENCE CANS ip arsstadtuttientotmeiatdoutehapbed be dseutuar betas subdue uanued aceaedsnutacteaue aed tenseuesnonnedauutuant utes 10 CUNT S20 AS SUT a oke N se OY KAN K see KOK dae aya ee a ence twa atte ate ea eae eee te te dada 11 Call WV DIL sewa veka rene N vanena nan qade b nan n b O beden A we Ree ne E Xesan ave g n o bes ue s 0o s y y Serac M SORA 11 Getting Started with Unified Communications Conferencing sssss ees 12 When to Use Communicator and When to Use Live Meeting k 12 Using Microsoft Office Live Meeting 2007 ccccsssssscccosssssssssssssssccssssssccccssssccsccssssscccsssssssoooses 13 Afl ndin o a V ISOL YO Lo 0051 A Nen NN EA 13 AW de l s aa ll DEES Grain Kr r dg rer 13 ea a ET SO DD DD Vr nde 13 Start ino VOCE and Vi OO lay se laadeylenec bade a abd ineya M van n Gy ne E b vude soem 14 Using the Microsore Oitice Live Mectine C Ment 4 Ayla kal a n na danke k ka nak A ka 15 scheduling a Mesine itir AGVanCe k sen ke ay eka ALERA A ZA LEREl E W n N n AA 16 Using Microsoft Office Communicator 2007 jjjssssuuuunnnneeeeeeeerersseeeeeeeeeeeeeeeseoooeeeeeeee 17 About Phone Number Formats asiseme ay n nen nedek deka an ay n n n va gek a ae y e dek eydan ay s nva k evek 17 Whar You Shoull DO FiS ieren yda y r
23. ing each address with a semi colon 3 To designate presenters click Attendees Presenters In the Attendees list click a name and then click Add Click OK 4 Click Audio Do one of the following e Click Dial in to the meeting using a telephone conference service and then fill in the audio information e Or to enable participants to connect using a computer with a headset or microphone and speakers click Connect to the meeting using computer audio Using Microsoft Office Communicator 2007 Microsoft Office Communicator 2007 offers phone and video capabilities to improve your everyday communication With Microsoft Office Communicator 2007 you can e Make one click phone calls by clicking a contact in your contact list e Make group conference calls by right clicking a group name pointing to Start a Conference Call and then selecting a conference calling option About Phone Number Formats Microsoft Office Communicator 2007 provides a variety of places for entering phone numbers If you are entering a phone number to call in the Search box Communicator allows you to enter digits or alphabetical characters For example you can enter a number such as 1 555 555 0101 or a 1 800 number such as 1 800 EXAMPLE If you are entering a phone number for call forwarding or to publish one of your phone numbers you should need to follow use the International Number Format Enter the country code followed by the local number As a best pra
24. ing in Advance What You Should Do First Before you get started make sure you have Microsoft Office Live Meeting 2007 installed on your computer and Polycom CX5000 configured and connected to your computer Joining a Meeting You can join a meeting directly from the e mail invitation The invitation contains a Join the meeting link that automatically starts the Microsoft Office Live Meeting client and connects you to the meeting gt To join a meeting e Do one of the following e In your e mail inbox open the meeting invitation e Or in your calendar open the meeting item In the e mail invitation or the calendar item click the Join the meeting link as shown in Figure 5 below Microsoft Office Live Meeting automatically opens and joins you to the meeting If you do not have the client installed on your computer the invitation will contain instructions on how to install it www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 14 Polycom CX5000 User s Guide Join the meeting Audio Information Computer Audio To use computer audio you need speakers and microphone or a headset Figure 5 Link for joining the meeting If you are unable to connect to the meeting open the Microsoft Office Live Meeting client by clicking Start clicking All Programs clicking Microsoft Office Live Meeting 2007 and then clicking Microsoft Office Live Meeting 2007 Enter the Meeting ID Entry Code and Location lis
25. lid objects near the microphones Tips for video performance Review the following tips for getting the best video quality for your conference Place the Polycom CX5000 device in the center of the meeting table If your room is large consider seating the most active participants nearest to the device Distribute the lighting in your conference room evenly Daylight is a variable light source and can conflict with interior room lighting so consider closing drapes or blinds Because there is a slight delay in sending and receiving video signals avoid rapid movements and use natural gestures When adjusting your Polycom CX5000 device prior to the meeting try to populate the screen with meeting participants rather than with the table chairs or walls Ideal lighting would be a room with white fluorescent light Echoes in a room degrade speaker detection for the device avoid rooms that allow audio to echo back Have those presenting in the meeting talk directly towards the device If their back 1s turned towards the device the sound capture is degraded Support Polycom Customer Support 800 POLYCOM 765 9266 Visit http www polycom com support Online Documentation Visit http www polycom com support voicedocumentation Tip Type CX5000 to search the Knowledge Base www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Available documentation Polycom CX5000 Users Guide Polycom CX500
26. om CX5000 you can do any of the following e Place an outgoing phone call e Answer an incoming phone call e Conduct an audio only session e Conduct an audio video conference The Polycom CX5000 is placed in the center of your conference table and connected to a computer computer network public switched telephone network PSTN analog phone line and power data box The Polycom CX5000 cameras capture the entire panoramic view of your conference room as well as the voices coming from any location around the table as shown in Figure below Figure 1 A Polycom CX5000 conference in session Polycom CX5000 Device Inspect the Polycom CX5000 device and become familiar with its components as shown below in Figure 2 www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Polycom CX5000 User s Guide 7 Figure 2 Polycom CX5000 device 1 2 3 Mirrors Five mirrors reflect the light into the cameras Cameras Five small cameras capture the images from around the room Light emitting diode LED status lights Three status lights indicate phone connection audio video activity mute and incoming calls Control buttons Six buttons control speaker volume mute phone on off hook flash and information Liquid crystal display LCD touch screen The LCD dial pad works just like your phone pad for ease of dialing and quick view of call status Loudspeaker A centrally located loudspeaker provides th
27. ot visible click Voice amp Video to open the Voice amp Video pane click the down arrow next to the Web camera icon and then click Show Main Video 2 If you want to stream video click the Voice amp Video pane click the Web camera icon and then click Start My Video 3 For Polycom CX5000 panoramic video click Voice amp Video In the Voice amp Video pane click the Web camera icon Using the Microsoft Office Live Meeting Client During the meeting you can adjust the volume of the Polycom CX5000 device using the volume buttons on the device You can also interact with others during the meeting through chat or you can ask the presenter a question The topmost element in the Microsoft Office Live Meeting client window is the Menu Bar which contains menu items Figure 6 below shows the Menu Bar menu items and icons A Note Depending on how the meeting is set up and whether you have permissions to use certain features some of these menu items may not be available Microsoft Office Live Meeting Live Conference Content Attendees 1 A Menu button You can configure your account information and set your contact card options Content menu Presenters can share documents applications or their desktop with attendees C Attendees menu You can view the list of attendees or the seating chart Presenters can invite other attendees mute the other attendees or set attendee permissions D Voice amp Video menu You
28. ou have a Polycom CX5000 connected to your computer you can place a video call to a contact When the contact answers the call she can see your video feed even if she does not have a webcam If the contact has a webcam connected to his or her computer then you can see the video feed for that person in your Conversation window Place a Video Call You can add video to an existing instant messaging session or phone call or you can start a video call from the Microsoft Office Communicator window Se To start a video call from the Contact List e Inthe Contact List right click a contact and then click Start a Video Call as shown below in Figure 12 After the video call is accepted the Conversation window expands to display the video 4 Recent Contacts kelly Rollin Available Available J Send an Instant Message 4nne Jorun Bern Away 1 Call Start a Video Call Figure 12 A video call started in the Contact List Receive a Video Call A contact is not required to have a Polycom CX5000 or a webcam to accept a video call If a contact does not have a Polycom CX5000 or a webcam they will be able to view caller s video feed but the caller will see a video icon placeholder for contact s video feed www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Polycom CX5000 User s Guide 23 To receive an audio video call e Click the left pane of the Video Call invitation alert as
29. shown below in Figure 13 Set your status to Do Not Disturb Left pane of video call invitation alert Ignore Alex Robinson MANAGER a iy per Incoming video call Redirect Redirect call to another phone or instant message Figure 13 The Video Call invitation alert When you accept a Video Call invitation the Microsoft Office Communicator Conversation window opens and shows the caller s video stream as shown below in Figure 14 li Ri Stoo G Switch video FF Figure 14 The Conversation window with the video stream www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 24 Polycom CX5000 User s Guide Appendix A Performance Tips Below are a few performance tips for getting the most from your Polycom CX5000 device Tips for audio performance Review the following tips for getting the best audio quality during your phone session Place the Polycom CX5000 device in the center of the meeting table If your room is large consider seating the most active participants nearest to the device Encourage attendees to speak in their normal voice Speaking loudly or shouting may result in uneven audio performance Ask the people located at the remote site if they can hear you Have them introduce themselves so that you are certain to hear them Because there may be a slight audio delay you may need to pause briefly for others to answer or make comments Avoid rustling papers or tapping so
30. ted in the e mail invitation or calendar item Starting Voice and Video Depending on how the meeting organizer has set up the meeting you can communicate with the other attendees either through your computer or through a telephone conference call Polycom CX5000 video also allows other attendees to see you e If the meeting uses Computer Audio you can connect to the meeting and listen to it through your Polycom CX5000 device e Ifthe meeting uses Telephone Conferencing you can have the conferencing service call you or you can use your Polycom CX5000 device to dial into the conferencing service In the e mail invitation read the Audio Information section to find out whether the meeting uses computer audio or telephone conferencing Then take the appropriate action below y Tip To ensure that your Polycom CX5000 audio and video work properly use Set Up Audio and Video after you first connect to the meeting Press CTRL T You can also access the setup options in the Voice amp Video pane by clicking the More button gt gt if necessary clicking Options and then clicking Set Up Audio and Video Follow the instructions in the wizard to specify and test your speakers microphone and Web camera gt To connect to audio 1 Connect the Polycom CX5000 device to your computer to listen to the meeting 2 Audio should be on by default If audio is not on click Voice amp Video to open the Voice amp Video pane and then click
31. which is shipped with the Polycom CX5000 product and is also available online at http www polycom com global documents support user products voice Polycom_CX5000_Regulator y_Manual_All_ Languages pdf www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Polycom CX5000 User s Guide 5 Introduction When you want to meet with people who are geographically separated video conferencing gives you a greater sense of immediacy than a conventional telephone conference call The Polycom CX5000 Unified Conference Station is a next generation video conferencing system that provides a comprehensive conferencing experience through the use of 360 degree video and active speaker detection Polycom CX5000 Documentation The following documentation is available for the Polycom CX5000 You can find the documents provided inside the Polycom CX5000 package or visit the Polycom Web site e Polycom CX5000 Release Notes Covers product limitations and workarounds e Polycom CX5000 Quick Reference Card Provides quick visual reference to the tasks most commonly performed with the Polycom CX5000 provided inside the Polycom CX5000 package e Polycom CX5000 Setup Guide Designed for getting the device out of the box and running explains how to install configure and begin using the Polycom CX5000 provided inside the Polycom CX5000 package e Polycom CX5000 Deployment Guide Covers Polycom CX5000 settings as well as information a
32. window opens so that you can send the contact an instant message Using Call Controls When you answer a phone call from a Microsoft Office Communicator contact the Conversation window opens The Conversation window offers a variety of call controls that you can use to transfer a call put a call on hold or adjust your speaker or microphone volume www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 Polycom CX5000 User s Guide 21 Table 3 below shows the call controls and gives a brief description of what each one does Table 3 Call controls Control en End Call J lll Put call on hold dh Conference Mute your line during a conference call Transfer call to another person another one of your devices such as your cell phone Display the dial pad The dial pad is used to enter input to access voice mail and to enter pass code for conferences Toggle audio from a call between the USB telephony device and other speakers This control only appears if you have a USB telephony device attached to your PC and you have configured your audio device to play call audio on a separate device from your USB telephony device Mute speakers Click the Menu button to adjust the audio volume Mute microphone Audio level indicator Time elapsed www InternetVoipPhone co uk sales internetvoipphone co uk 0800 088 4846 22 Polycom CX5000 User s Guide Place and Receive Video Calls If y
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