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Ofgem Renewable Heat Incentive Register – External User Guide

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2. Ne Please enter your account details to request a new password Create A New RHI Akount N indicates required information Forgot Password aE Account Details Public Reports T Username Email Address Cancel i 1 19 Select Next 16 Ofgem Renewable Heat Incentive User Guide 1 20 You must then provide the answer to your secret question Enter the answer and click Submit accessibility Contact us 0 assay Renewable Heat Incentive Enter the answer to the secret question in the exact format bia Mele ei that it was originally entered Please answer your secret question Create A New RHI Account indicates required information Forgot Password Secret Question Public Reports What was the name of your second pet cancel ES 1 21 You will receive an email notification containing an activation link Please either click on the highlighted link or copy and paste the URL web address link into your main browser page You will then have to accept the terms and conditions again and you will then be taken to a new page for security purposes you will be asked to select a new password before you can log into the Register again Locked Account 1 22 If you receive the below onscreen message that you have locked your account you will then need to follow the forgotten password link as circled on the left er 217 Renewable Heat Incentive You are here Ex
3. Periodic Data Submission PLEASE READ THE FOLLOWING INFORMATION BEFORE YOU PROCEED WITH SUBMITTING PERIODIC DATA Please be advised that fou should ensure you have all necessary information ready with you for this periodic data submission before you begin entering information fou will only be able to submit the periodic data once you have completed all required fields since it is not possible to save a submission half way through and return to it at a later date if you cannot complete all fields the data entered will be lost HECESSARY INFORMATION All participants will need to supply Heat output data Supporting meter readings for each notified meter fas a PDF file upload if gt 10 meters Select Continue AS appropriate for certain bioenergy installations Fuel use data Sustainability reporting 1lMWw solid biomass Please see Guidance volume 2 for specific details http f vevw ofgem gov uk RHI In the case of 1MWw installations heat output data and supporting meter readings will be required monthly but fuel use data and sustainability reporting as appropriate will only be required at the end of each quarter i e every third month Cancel 37 Ofgem Renewable Heat Incentive User Guide 2 4 After you have selected Continue a list of the installations which are related to your account and eligible for periodic submission will be displayed Hover over th
4. Changes cannot be made to information relating to technology and capacity All other information can be edited at any time BRISTOL Avon BS6 55X 404162 Ofgem 13 lat 14 Wyatt Park lansions Streatham Hill LONDON SW2 4RN 02079011000 Edit Cancel 3 14 The user will be asked to enter the reason for editing the accreditation application User s will need to navigate through the whole application form by selecting the next button in order to make changes to the selected questions Once they have made their changes they will need to continue through the rest of the form by selecting the next button until they reach the end of the form The Authorised Signatory will need to sign the declaration again and resubmit the edited application for Ofgem to review as the changes may affect the accreditation status of any approved applications 30 Ofgem Renewable Heat Incentive User Guide 3 15 Clicking on the cancel link will cancel the edit of the application however please be aware that the application does not return to it s previous submitted status but will be saved as a partially completed application The user will need to click on the Resume partially completed application in the menu bar select the particular application and progress it through the application process by selecting the next button at the bottom of each page The Authorised Signatory will need to click in the I acc
5. Ofgem Renewable Heat Incentive User Guide 11 1 The screen below will be displayed and the user can then click on the page arrows to change between the countries within the RHI scheme England Wales Scotland Renewable Heat Incentive Public Pesci id 4 fi of 3 100 RHI Installations Report Find Next This report provides current information as to the numbers of accredited installations registered biomethane producers withthe RHI Scheme as well as heat biomethane produced and subsequent payments made Click on Printer icon button for print options The data presented below is cumulative from the date of commencement of the scheme to the report run date which is shown below Please note the Following Great Sritain and country totale may not match due fo some instalation Jocations not being allocated to postcode areas The RAY Register 5 populated with data from a sive scheme therefore data subject fo change without notice The totai of RAT periodic support payments shown below include any payment adiustments made for operational or administrative reasons Click on Refresh icon to refresh the data Country England Report Run Date 02 10 2014 13 54 Technology Type No of accredited Installed Capacity MW installations Registered biomethane producers Click on the Save Bi ingas icon to export the olid Biomass Boiler report to a Deep Geothermal different format
6. ofgem e Se rve Making a positive difference for energy consumers Ofgem Renewable Heat Incentive Register External User Guide Document Type Guidance Reference N A Contact Business Assurance RHI Operations Publication date December 2013 Team RHI Team Version 6 0 Tel 0845 200 2122 Email rhi enquiry ofgem gov uk Overview This is a user guide for commercial industrial and public sector heat producers using renewable heat technologies in non domestic and multiple domestic properties The Renewable Heat Incentive RHI is a financial incentive scheme the Government has introduced to significantly increase the proportion of heat that is generated in Great Britain and Northern Ireland through renewable sources This document provides a guide to users of the RHI Register a web based system which Ofgem has developed to administer the scheme Ofgem Ofgem E Serve 9 Millbank London SW1P 3GE www ofgem gov uk Ofgem Renewable Heat Incentive User Guide Context The EU s 2009 Renewable Energy Directive obliges the UK to meet 15 percent of heat transport and electricity consumption from renewable energy by 2020 Renewable energy will help the UK and the EU to meet targets to reduce carbon emissions and improve energy security by making better use of indigenous and non finite resources The UK Government also sees great potential in the development of jobs in the green economy The objective of the Renewable Heat Ince
7. 49 Ofgem Renewable Heat Incentive User Guide Please note registered fuels can only be deleted if no periodic data has been submitted for that fuel 3 11 To view the details of a fuel select the View tab ofgem EZS erve Re newa b le H ea t I ncen tive Home Accessibility Contact us Links User Management Accreditation Periodic Data Declarations Payments You are here Home Periodic Data Fuel Maintenance Welcome Test2 Logout Fuel Management Fuel Type Fuel Reference Fuel Category Submit Periodic Data Edit Periodic Data Household waste Municipal waste Household waste 1 Solid View Periodic Submission History Select View to view the details of the registered fuel 3 12 To delete a fuel select Delete ofgem E S erve Re newa b le H ea t I ncen tive Home Accessibility Contact us Links User Management Accreditation Periodic Data Declarations Payments You are here Home Periodic Data Fuel Maintenance Welcome Test2 Logout Fuel Management Fuel Type Fuel Reference Fuel Category Submit Periodic Data Edit Periodic Data Household waste Municipal waste Household waste 1 Solid View View Periodic Submission History Select Delete to delete the registered fuel 3 13 You must then confirm the deletion by selecting Yes If you do not want to continue with the deletion select No Contirm Delete Are you sure you want to delete Household wast
8. For security purposes you will be asked to create a password before you log into the Register 13 Ofgem Renewable Heat Incentive User Guide Renewable Heat Incentive Piens rw icin ner Por Your ODOODUN vo yraa om bog onto bhe RRI ey eben in a As Perg a herea a mern ee ee ee Fiatia T O SS ee an Pe eee Passwords must be at least 9 characters and must include one lower case letter one upper case letter amp one number Create and confirm a password for the account arsa Prisar Pole Ree eee Foes of eee tees 1 13 After Submitting your password click the Continue button to gain access to your homepage 0 2122 79 Renewable Heat Incentive User account is active Creste A New RHI Account Your account on the RHI Register is now active and an email notification has been sent Forgot Password Home View Public Reports Home Page Login 1 14 To log into the RHI Register select the Login option and enter your username and password in the relevant boxes Select Continue on the log in page ere asia Renewable Heat Incentive Select the Login option You are here Log In LL Create A New RHI Account Forgot Password Enter your login details for the RHI system er oe Select Continue Enter Username amp Password Username Password Forgotten My Password Allan 1 15
9. You will now see your Homepage as shown overleaf From here you can make an application for Accreditation manage users on your account via User Management Submit Periodic data look at payment history or past declarations 14 Ofgem Renewable Heat Incentive User Guide P Accassibi Contact ofoer e Sere renewable eat Incen ive Home cessibility ontact us Unks User Management Accreditation Periodic Data Declarations Payments Welcome OfgemtT st Logout Account Management This part of the system enables you tqaintain your Account details Links to User management Accreditation application Periodic data Declarations and Payments and to Logout 2011 OFGEM Al rights reserves Privacy Policy Is mz amp Conditions Freedom of information Logout 1 16 There is a log out option on the horizontal menu bar Click on logout to exit the RHI Register You will be asked to confirm if you wish to log out as displayed below RHI You are about to logout Do you weh to kgout of RHI system Any unsaved data will be lost and session will be terminsted 1 17 If you click logout a message is displayed informing you that you have logged out of the application together with a link to return to the login page Home Accessibility Contact us Links Ol asaya Renewable Heat Incentive You are here You have lagged out of the application It is now safe to clase the browser Create A New RHI Ac
10. no numbers or symbols and is case sensitive PLEASE ENSURE YOU MAKE A NOTE OF THIS ANSWER AND KEEP IT SAFE 11 Ofgem Renewable Heat Incentive User Guide New User Account Confirmation 1 9 Once you have confirmed the email address you will receive a screen message confirming that your RHI account is now pending activation an activation email will be sent to the email address you provided See below for an example of the screen message email confirmation and the activation message Home Accessibility Contact us ee 19 Renewable Heat Incentive You are here Login Confirm Account Details Create A New RHI Account Forgot Password You are registering with the email address 19 corp ofgem gov uk Public Reports Please click to confirm that you wish to create an account on the RHI Register with this email address or click back to amend Back Confirm ie Click confirm to create your account do not reply ofgem gov uk Add to contacts To VAT lE hotmailoo uk To activate your account click on here in the confirmation email that will be sent to the email address specified in the application A Weve added this sender to your safe Et That way you can always see what they ve sent you Dear Mr Eric Appleby Thank you for creating an account on the Renewable Heatincentive system Pedee cick here tos scheme tate your account which will then enable you to M Please mo
11. Heat Incentive Home Accessibility Contact us Links User Management Accreditation Periodic Data Declarations Payments Resume partially completed application Welcome OfgemtTest Logout Resume partially completed application Edit or view accreditation application Next gt gt Cancel Print application Submitting an Application 3 8 The User should complete all the relevant questions and after confirming their personal details and signing accepting the Declaration see Chapter 4 click on the Submit button This will take the user to a screen to validate their password and then by selecting Continue they will be taken to a screen which allows the user to Submit Print or Save and Exit the application as shown ofgem E Serve Renewable Heat Incentive Home Accessibility Contact us Links User Management Accreditation Periodic Data Declarations Payments You are here Home Accreditation Apply for Accreditation Welcome TestFourteen Logo Apply for Accreditation Submit the accreditation application Resume partially completed application You have now completed all the relevant sections of the application If you are happy with the information provided please FMS Submission submit the application Once the application has been submitted it will be passed onto the RHI team for review You will not Edit or view accreditation be allowed to make any ch
12. NEXT buttons to progress through the account creation process Do not use the Back or Refresh buttons on your internet browser as it may result in an application error Please note Do not upload your bank details or confidential identification documents for example Passport photos to your RHI application These are to be sent to our Ofgem postal address that you will be given once you have submitted your application Creating an RHI account NB To create a new RHI account you must be the Authorised Signatory for your company or organisation This means that you are either the owner or authorised representative of the owner of the installation Evidence of this authorisation must be submitted to Ofgem for review when an application for accreditation is made 1 1 The RHI Register home page allows a user to create a new user account to access the system To access this go to your Internet browser and type https rhi ofgem gov uk into the address bar and click enter Select the option to create a new RHI account Ofgem Renewable Heat Incentive User Guide ei ules Renewable Heat Incentive i a re Me ne You are here Welcome to the Ofgem Renewable Heat Incentive RHI Register The RHI Register website has been developed to allow scheme participants to perform a range of administrative functions required for the RHI scheme Enter your login details for the RHI Register Username The RHI
13. Register will allow participants to Password create and maintain user accounts to gain secure access to the RHI Register apply for accreditation for an RHI eligible installation apply for registration as a biomethane producer maintain details of accredited registered installations Please click here to view the RHI Scheme Guidance Documents submit periodic information including meter readings fuel measurements and sustainability View Public Reports Select Create a information e submit annual declarations and New RHI 1 access reports Account 2011 OFGEM Au rignts reserved Privacy Policy Igi ms Ereedom of information 1 3 The Create a new RHI Account link will take you to a page which informs you that you must be an Authorised Signatory to create an account submit an application for accreditation to add create additional users or sign a declaration As part of the account creation process the Authorised Signatory is required to provide personal details such as home address and date of birth for the purposes of identity verification Home Accessibility Contact us Links oi 2122 79 Renewable Heat Incentive Clicking on the Authorised Signatory will take you to a screen which outlines who can be an Authorised Signatory for the account Create a new RHI Account Please note the followin Teyouc a user accoumefor the Renewable Heat Incentive RHI Register Yo
14. Renewable Heat Incentive User Guide Login as Proxy 1 27 Inthe event that a User is unable to access the Register an Ofgem RHI Scheme Administrator is able to carry out tasks on behalf of an Authorised Signatory or Additional User who has an account on the RHI system The Scheme Administrator when logged in as a proxy user will have the same permissions as the user that they are logged in as 1 28 In order for a Scheme Administrator to log in as Proxy and access your account you will need to supply them with requested random characters of your password You should never be expected to supply your full password 19 Ofgem Renewable Heat Incentive User Guide 3 Account Management Chapter Summary Outlines how to maintain and update details of your RHI user account It covers updating passwords how to create edit amp disable additional users editing the account personal details It is important to note that any changes in the User Management section will need to be verified by entering your user credentials You will be required to enter a random 3 characters from your password as shown Amending Your Account Verify User Please enter the 1 8 9 characters from your password User Details Username TestThirtyone Password a Cancel Continue Once the password details have been validated a confirmation screen will be displayed as illustrated Account details have been changed Details f
15. enter your periodic data select Enter Fuel Measurements Test Data E Test Data r Submit Cancel Print i Enter Fuel Measurements B SS At the bottom of the page in which you enter the data select the Enter Fuel Measurements tab 4 5 After selecting Enter Fuel Measurements the screen below will be displayed to enter your fuel measurements 4 6 Once you have filled in your measurements select OK Select Fuel Reference From the drop Enter Quantity of Fuel This down menu must be a value greater than O Periodic Data Submission Please complete the details below and then click OF butto fields are mandatory Fuel Measurements AT T Fuel Reference Please select Energy Contribution EC Fossil Fuel Contamination Quantity Unit of Measure UOM Energy contribution of Grass Calorific Value SCV 1 contamination Gross Calorific Unit of Measure UOM Select Quantity Unit of Measure from the drop down menu If no Unit is selected the system defaults to Tonne For Biomethane the Unit must be Enter Fossil Fuel Contamination This must be a value greater than 0 but less than 100 You can enter up to 12 decimal places Enter Gross Calorific Unit of Measure UOM This must be a value greater than O For Biomethane the Unit must be kWh
16. fuel name followed by information separately the number in order that fuel has been added For example the first time that fuel has been entered it will be F 1 the second time ier DEERE 2 This includes deleted fuels eg Household waste 1 If the fuel or fuel type you wish to add is not listed here please contact us via 0845 200 2122 or email RHI penodicdata Qofgem gov uk Installation 7 Px aE z a Unique Fuel Reference is ESS ODBEFEANER automatically generated but can be edited if necessary a Please complete the details below and then click GK A fields are mandatory Select the Fuel Type Fuel Type Please Select F from the drop down menu Fuel Name Please Select G Fuel Referegze Fuel Category Please Select oO Select the Fuel Name from the drop down menu Select the Fuel Category from the drop down menu Notes Comments Please enter any relevant Once all of the information has been Notes Comments entered select Submit If the fuel or fuel type you wish to add is not listed here please contact us via 0845 200 2122 or email RHI PeriodicData Ofgem gov uk 47 Ofgem Renewable Heat Incentive User Guide 3 6 Once all the relevant mandatory fields are completed select Submit and the fuel information will be saved Home Accessibility Contact us Links ei 17 9 Renewable Heat Inc
17. m3 If no Unit is selected the system defaults to MJ Kg Please ensure compatible with Quantity Unit of Measure Select OK once you have entered all of the relevant information 56 Ofgem Renewable Heat Incentive User Guide Please note for those installations using biomass with a capacity of more than 1 MWth Great Britain Only and where fossil fuel is not used for ancillary purposes and the Biomass is not contaminated with Fossil Fuel then there is no requirement to supply Gross Calorific Value GCV information and the system will automatically default to 1 If your installation is solid biomass of a capacity greater than 1MW or Biomethane then you will also be required to enter sustainability data You should input this data on the same screen as your Fuel Measurements See Adding fuel measurements for fuels used in a specific period for details 4 7 Once you have selected OK the screen below will appear You now have the option to add a further fuel measurement if you wish or continue to the periodic data submission Select Add New Fuel Measurement if you need to add Periodic Data Submission Fuel Management Submit Periodic Data Edit Periodic Data Add New Fuel Measurement Yiew Periodic Submission History measurements for another fuel Quantit ee Ener p x H Gross Calorific Energy Fossil Fuel S 9y Fuel Quantity of Unit of a z x
18. mair abau regard le nama Enter your Account Address e g company or organisation address by first entering your postcode Then click on Find Address If the address or postcode is not found then click onto link to Enter your address manually oo 6 6 6 6 Click on Next to Fa proceed or Cancel if you no longer wish to proceed 1 5 Fill in the fields ensuring that all the mandatory boxes are completed Click on either Next to continue with creating an account or Cancel button if you wish to cancel account creation 1 6 When you click Next you will be presented with a screen which allows you to add details for the Authorised Signatory contact of the organisation The Authorised Signatory is a super user of the system This is the user who has maximum access rights and permissions for a user account and the only user that can add other contacts to their account The first contact added to an organisation is always the Authorised Signatory 1 7 You will be prompted to enter your home address in the same way as for account address previously by first searching for the postcode If the postcode is validated by the system it allows you to select the Find Address option or if the address is not found you can manually enter the address details In addition to home address date of birth is also required This information will be used to verify your identity
19. to PDFs has templates that you can use for some of the documents and also gives details for a quide with screenshots and instructions for how to Upload them Go to our How to Apply web page by clicking on Help and Guidance at the top right of the screen One final thing as part of your application we need to verify your identity and bank details Please note that unlike other evidence documents these must not be uploaded to the RHI Register but instead must be posted to us On the How to Apply web page you ll see a section about ID and Bank Details It has a link to a form which explains exactly what information you should send us together with address details for posting You must post this Information to us 35 soon as you have submitted your application form lt lt Previous Next gt gt All uploaded documents need to be in PDF format only You may need to save the relevant documents that you have to your computer desktop or C drive before you will be able to upload them or convert them to PDF files Please note Do not upload your bank details or confidential identification documents for example Passport photos to your RHI application These are to be sent to our Ofgem postal address that you will be given once you have submitted your application 31 Ofgem Renewable Heat Incentive User Guide Amending your documents to PDF files can be done by using any of the following methods e Request the step by step scre
20. ASE READ THE FOLLOWING INFORMATION BEFORE YOU PROCEED WITH YOUR APPLICATION Ple be advised that YOxmust be the designated Authorised Signatory of an account to manage an account sign declarations associated to the accoWt and to submit applications to Ofgem for review An AuthoNged Signatory is a person who is authorised to open and use an account with the Ofgem RHI website or provide information by post submit periodic data and complete the RHI annual declaration This person must be one of the owner of a renewable heaNgstallation or in the case of an installation which has multiple owners the representative owner who has authority to act ofN pehalf of all such owners a producer of biomethane or where the owner representative owner or producer of biomethane is an ordsnisation the employee of that organisation who is authorised by the organisation to open and use an account on behalf of thy e When applying for accre and documentation to s include copies of MCS q company headed paper Select the option Apply for Accreditation Read the Application Information and if you wish to proceed click on the Confirm to Proceed button Ofgem will require persg assist in fraud preventig e To receive payments fo details for valid bank 4 Signatory must also ag parties in orderto organ If vou do not wish to proceed with the application select the cancel link You will be provided with 2 doc
21. CESSARY INFORMATION All participants will need to supply Heat output data Supporting meter readings for each notified meter as a PDF file upload if 10 meters AS appropriate for certain bioenergy installations Fuel use data Sustainability reporting 1MW solid biomass Please see Guidance Volume 2 for specific details http www ofgem gow uk RHI In the case of TMW installations heat output data and supporting meter readings will be required monthly but fuel use data and sustainability reporting as appropriate will only be required at the end of each quarter ie every third month Select Continue 4 3 After selecting continue you need to select the relevant installation and submission period ease Renewable Heat Incentive User Management Accreditation Periodic Data Declarations Payments Yau aie neie z Hame gt Peradi Dala gt Submit Peradi Dala Welcame Test Logout Fuel Management Periodic Data Submission Submit Periodic Data Edit Periodic Data E er ae Please select the installation RHIO000000122 Darvell East Log Boiler 5y Yiew Periodic Submission History an Submission period 29 December 2011 28 March 2012 z Continue T Select the relevant installation and submission period from the drop down menus Select Continue 55 Ofgem Renewable Heat Incentive User Guide 4 4 At the bottom of the screen in which you
22. Ground Source Heat Pump GSHP e g PDF or Municipal Solid Waste spreadsheet Solar Thermal Water Source Heat Pump WSHP Bio Methane Tariff name Eligible Heat Generated Biomethane Energy Contribution of Biomethane in KWh Payments made kWh excluding fossil fuel content volume m3 Small commercial biomass Tier 1 99 138 604 766 0 000 0 000 Small commercial biomass Tier 2 28 087 993 456 0 000 0 000 This report details how Medium commercial biomass Tier 1 134 914 841 435 0 000 0 000 many installations we Medium UBER biomass Tier 2 75 004 514 537 0 000 0 000 have accredited the Large commercial biomass 46 264 918 151 0 000 0 000 amou nt of heat Small commercial heat pumps 1 982 810 961 0 000 0 000 Large commercial heat pumps 1 894 159 000 0 000 0 000 generated and All Solar collectors 217 381 541 0 000 0 000 subsequent payments Biomethane and biogas combustion Biogas 198 689 618 0 000 0 000 made to as part of the Biomethane and biogas combustion 0 000 2 190 123 446 22 417 316 876 RHI scheme Biomethane 67 Ofgem Renewable Heat Incentive User Guide 12 Support Chapter Summary Provides information regarding user support for the RHI Register and includes how to access support telephone number amp email address examples of the support provided amp information which you will need to provide Opening hours for support Acc
23. Periodic Submission f Installation Name SB PDS decline gt 4a Submission Date From History Submission Date To 6 4 Submissions which fit the criteria will be listed If you wish to view a previous Submission period select Previous Versions Fuel Management Submit Periodic Data Edit Periodic Data Periodic Data Search Criteria View Periodic Submission Installation Name SB PDS decline EN Submission Date From History Submission Date To Periodic Submissions Installation Period Period End Date lehnt Submission Name Start Date Date Submission Status RHIO000000137 iin 29 06 2012 28 09 2012 19 10 2012 Approved View Previous ersions RHIO000000137 ae 29703 2012 28 06 2012 14 07 2012 Approved Yiew Previous Yersions RHIOO00000137 we 29 12 2011 28 03 2012 03 04 2012 Approved Yiew i decline Select View to view that periods submission and Previous Versions to view previous submissions You will then be able to view the periodic data which has been submitted Ofgem Renewable Heat Incentive User Guide 9 View Payment History Chapter Summary This chapter outlines how to view a history of your RHI account payments and the periodic data submission associated with a payment 7 1 Having logged into the RHI Register select Payments at the top of the screen After loggi
24. Please note that the account name and company registration number are not editable once the account has been set up so it is important to ensure they are the correct details 10 Ofgem Renewable Heat Incentive User Guide 1 8 Complete all mandatory questions as outlined below and enter a USername which must be unique on the RHI Register You must also select a Secret Question and type in the answer using letters only no numbers or symbols This is for identification purposes in case you forget your password Ensure you make a note of your username and secret answer for the future as you will need it if you ever forget your password Add Authorised Signatory Email address amp confirmation fields required for activation of the account and all future correspondance will be sent by email to this reaistered address indicates required information Personal Det iila Title First Name Last Name Middle Initials Date of birth Tt Job Tithe 7 Email Address Confirm Email Address Enter a Username unique to the account and not already registered on the RHI Register Company Telephone Humba Fax 4 Username Please select 7 Secret Question cance EN HERR Answer Select a secret question from the drop down Enter the answer for identification use The answer to the Secret Question must be typed in letters only
25. ails Update Password This option is available to all users This allows users to change their password whenever required Edit Account 2 2 The edit account option is available to all users It allows users to view and amend their personal contact details supplied during account creation Please note that only the Authorised Signatory is able to edit details for the main account including contact information of Additional Users and adding and removing Additional Users from the account Please note You will not be able to change the main account address if it has been used to define the site installation address of an RHI installation i e is linked to an accreditation application If this is the case and you wish to update the main account address you will need to contact the RHI team at Ofgem by email RHI enquiry ofgem gov uk or by telephone 0845 200 2122 21 Ofgem Renewable Heat Incentive User Guide Create Additional Users 2 3 By selecting the Manage Additional Users option the Authorised Signatory can create additional users who will be added to their account Please note that this menu option is only available to the Authorised Signatory and the additional users will only be visible under the Authorised Signatory s account once they have successfully activated their account Manage Additional Users To create a additional user click the add new button Little Test went
26. anges to the application unless you obtain permission from the RHI team application submit Print application Save and Exit Cancel 3 9 If the User selects Submit then the system will confirm that you have successfully submitted your accreditation application and you will be asked to submit the installation owner s bank details and ID verification information by post to Ofgem as shown Welcome OfgemtTest Logout Accreditation application successfully submitted Resume partially completed application You have completed and submitted your application for the RHI Accreditation We will contact you within 20 working days 4 weeks for simple applications or 30 working days 6 weeks for complex applications to provide an update on progress Please keep a note of your RHI reference number RHIO000000799 you will need this in any correspondence If you are applying for pre accreditation for your installation please contact us when the installation is commissioned to provide us with the commissioning date and the meter readings Edit or view accreditation application Submission of bank details Thank you for completing your RHI accreditation application If this is your first RHI application you now need to submit on separate pages both your identity details and the prospective participant s i e owner of the installation UK bank account details to Ofgem for verification If you have already submitted this info
27. artially Completed application This part of th amp system enables you to maintain your accreditation details FMS Submission Edit or vt accredivVation application Click on Upload FMS Questionnaire immediately after application submitted Select FMS Submission from the menu bar Screen will display applications which require FMS questionnaire completion Click on hyperlink to Download Submission Template amp download the questionnaire Complete the form ensuring that ALL mandatory questions are answered Save the form and convert to PDF file Select Upload and browse for the relevant document to upload FHS Submision Dera ate Ba ee FR Chee iad By Faas Please be aware that if submitting an FMS questionnaire is a requirement of your application Ofgem will not proceed with reviewing your application until the FMS questionnaire has been submitted 3 20 Once the FMS questionnaire has been uploaded you will receive a confirmation message explaining that your FMS questionnaire submission was successful 33 Ofgem Renewable Heat Incentive User Guide Respond to Queries from Ofgem 3 21 Once the User has submitted an accreditation application it becomes available to Ofgem for review During the review process it is possible for Ofgem to send queries back to the applicant in relation to the submitted application 3 22 All queries will be raised via email which will be s
28. ble Heat Incentive User Guide How to sign annual declarations 5 5 Check the I accept box at the bottom of the page before selecting Submit ec AN Renewable Heat Incentive u ee User Management Accreditation Periodic Data Declarations Payments You are here Home Accreditation Apply for Accreditation Welcome OfgemtTest Logout Sign declaration application I Barbara Appleby declare that to the best of my knowledge and belief e The information provided as part of this application for accreditation to the Renewable Heat Incentive is accurate with respect to Edit or view accreditation the renewable heat installation for which I am the applying to be the RHI participant or nominated officer of the participant application Iam the owner or where the installation is jointly owned I have the authority from all the other owners to be the participant for the purposes of the scheme The installation will be used in accordance with the eligibility criteria for the RHI including in accordance with the conditions of accreditation set out in the Statement of Eligibility for the installation which include but are not exclusive to the following liquid or steam are the only heat transfer media on which the RHI is being claimed e the heat on which RHI is being claimed is being used for space water or process heating in a building or enclosed structure that is not single domestic premises e RHI periodic suppor
29. cation or at a later date by selecting the FMS questionnaire submission from the menu bar on the left hand side of the screen as shown 32 searching for the Click Next to Ofgem Renewable Heat Incentive User Guide Accreditation application successfully submitted Tn Fre come pod yet your on for ihe RHI dcoreditgten Ae wi gorit wos wethen 7 work Wi days fa m A ple Gf prege Pade beep 2 hohe OF our Prien one PRPS a de all feel eed i iy is i if you ara app re Fir pre aera lee for pour erie teen Pade CORE ud eles a een A Creed Draw et arith the Gore rah date er the matber ris Submission of bank details Think jou fr Einmal your Pel Eee a een You now Miki le fuera Ehe oi elation cared Ut bank Ecco u fo Diger Phe Hri ihe det ee bo hiren m eh or d Cry Fl iT view Five Dead Dre open f pote dl hing cumin io Ofgem FH fark Acer Dlia FH detours leone GH Applets Hurker Bank Mater Bara Branch Bank Gort Code Bare BC cue Maer Bank co Humi rate Ehe Tibre bo guppy Pei fra ater Bee reget 7 dle mip Gala wou EH payee The Bank Accent eet met be ie Ee e h ee oe ee d se ie Miky Ea 4 De BE a Per Upload FMS questionnaire arg to var Wiser piyd bo you create phem you need ta complete on FR gahn Toy Can Par eS Pei fete SF BE ee Se Dy See Ei Sorel Fp ee Op Caaf fi Eur Cle A Home print appscation Apply for Accreditation Renewable Heat Incentive Accreditation Resume p
30. ceeded maximum login attempts 5 Create A New RHP Aount Forgot Password You have exceeded the maximum number of login attempts Due to this your account has now been locked Please use the Forgotten Password link to reactivate your account and reset your password 1 23 You will then be asked to provide your username and email address that you registered with Home Accessibility Contact us Li ee 9 Renewable Heat Incentive Enter your username and You are here email address and select next Login Create A New RHI Account Please enter your account details to request a new password indicates required information Forgot Password View Public Reports Username Email Address 17 Ofgem Renewable Heat Incentive User Guide 1 24 You must then provide the answer to your secret question which you would have set upon creating your account Enter the answer and click Submit Home Accessibility Contact us 0 aay Renewable Heat Incentive Enter the answer to the secret vantera Para question in the exact format that it was originally entered Create A New RHI Account ipdicates required information Forgot Password secret Question What was the name of your second pet cancel EHE 1 25 After you have successfully entered the above details you will receive the onscreen Message that advises we have sent you a reacti
31. count Click here to return to th lain Jag _PublicReports 15 Ofgem Renewable Heat Incentive User Guide Forgotten Password 1 18 If you have forgotten your password click on the Forgotten Password link on the login page ei ules Renewable Heat Incentive ee You are here Welcome to the Ofgem Renewable Heat Incentive RHI Register The RHI Register website has been developed to allow scheme participants to perform a range of administrative functions required for the RHI scheme Enter your login details for the RHI Register Username Po Password The RHI Register will allow participants to create and maintain user accounts to gain secure access to the RHI Register apply for accreditation for an RHI eligible installation apply for registration as a biomethane producer maintain details of accredited registered installations Please click here to view the RHI Scheme Guidance Documents submit periodic information includiog meter readings fuel measurements gaf sustainability View Public Reports information submit annual deglefations and access reperts Click on Forgotten Password link and provide your Username amp Email Address 2011 OFGEM Al rights reserved Privacy Policy Terms amp Conditions Freedom of information Links Accessibility Home Contact us ofgem E Serve Renewable Heat Incentive NN You are here
32. cular submission you are not deleting the fuel from your application 59 Ofgem Renewable Heat Incentive User Guide 8 View Periodic Submission history Chapter Summary This chapter outlines how to view the periodic data you have submitted 6 1 Select Periodic Data from the top of the screen the Periodic Data option Home Accessibility Contact us Links ei 4 Renewable Heat Incentive User Management Accreditatiok Periodic Data eclarations Payments You are here Home User Management Welcome Test9 Logout Account Management This part of the system enables you to maintain your Account details 6 2 Select Periodic Data from the top of the screen ofgem E Serve Renewable Heat Incentive Ha re Accessibility Contact us Links User Management Accreditation Periodic Data Declarations Payments Hame Perade Dala Fuel Management Submit Periodic Data m You aie here Welcome TestS Logout iew Periodic Submission History Select View Periodic Submission History 6 3 Enter the installation name and select Search If you would like to view a particular submission you can enter the date when you submitted the data After logging onto the RHI Register select 60 Ofgem Renewable Heat Incentive User Guide Fuel Management Submit Periodic Data Periodic Data Search Criteria Edit Periodic Data View
33. disclose it to our agents representatives or successors or to other public bodies or third parties for the following purposes e to enable us to inform you about or provide literature or services about renewable heat and or the Scheme e to carry out Ofgem s administrative functions in relation to the Scheme e to carry out statistical analysis or research and development in relation to the Scheme e to meet our legal obligations in relation to periodic provision of information to the Department of Energy and Climate Change DECC and for Northern Ireland the Department of Enterprise Trade and Investment DETI to maintain a register of Scheme participants e to notify you about changes to our service and for any of the purposes permitted by the Data Protection Act 1998 We may also provide third parties with aggregate and non attributable information about Scheme participants Disclosure of your information We must protect the public funds we handle so we may use the information you have given us to prevent and detect fraud As part of this process your information may be supplied to a Credit Reference Agency to make sure the information you have given us is correct We may also share this information for the same reasons with other government organisations involved in the prevention and detection of crime We may also be required to disclose information including information on installations or participants and o
34. e account as shown below Select the Edit option against the relevant Additional User and the screen will display that Additional User s account information The Additional User s account can then be edited by the Authorised Signatory Disable Additional User s Account 2 6 To disable an Additional User s access to the RHI Register select the Disable option against the relevant Additional User and the screen will display the name of the user Select the disable button It is the responsibility of the Authorised Siganatory to manage all their RHI Account Users access including disabling accounts when appropriate For example when an employee leaves the company Ofgem is not responsible for managing any account access granted by the Authorised Signatory Manage Additional Users Little Test wentSeven Active Edit Disable Reinstate Add New The Edit option allows the Authorised Signatory to amend The Disable option allows the Authorised Signatory to The Reinstate option allows details of the Additional User the Authorised Signatory to Account disable an Additional User Account reinstate a previously disabled Additional User Account Update Password 2 7 The update password option is available to all users It allows users once they have logged into the system to change their password whenever they think it is necessary although good security protocols suggest that th
35. e installation to view the full name Fuel Management Periodic Data Submission Submit Periodic Data Edit Periodic Data Please select the installation Please select Please select iew Periodic Submission History Select the relevant installation and submission period from the drop down menu and then select Continue ob MSW gt 1MW Simple Te SB gt 1MVV Date Test C l W Complex Te EHM00000288 Darvell East Log Boiler System KOB1 Heat Pump RHIO0O00000292 WSHP Test RHIOO00000293 MSW 500 kV Test RHIOO00000294 Hawthbush Farm 2 3 Only submission periods for which a submission has not already been made will be available For monthly submissions the month you will be submitting data for will be underlined Fuel Management Periodic Data Submission Submit Periodic Data Edit Periodic Data f 5 eg FF Please select the installation RHIOO00000128 MSW gt hu Complex Tem Yiew Periodic Submission History Submission period 29 March 2012 28 June 2012 p 29 March 2012 28 April 2012 29 April 2012 28 May 2012 29 May 2012 25 June 7012 For monthly submissions you must submit the earliest data first The month underlined is the month for which your data is being submitted 2 6 Once you have selected the installation the available submission periods will be shown automatically After selecting the relevant in
36. e removed from the system if they are not submitted within 3 months of the last saved date and cannot be recovered 29 Ofgem Renewable Heat Incentive User Guide View Edit Accreditation Details 3 12 The View Edit menu option allows users to view or amend their application once it has been submitted or approved 3 13 If the submitted application is being reviewed by the Ofgem RHI team then it will have an Application Status of In Review and is not editable by the applicant however it can be released back to the applicant by the Ofgem RHI team so that changes can be made The status of the application will then be displayed as With applicant Edit or View accreditation applications FBI Musherr ELE ET ea ADE Fe erring HM 160 HM170 HM180 HM 190 HM200 HM2 10 HM2 40 Select view to amend the application Scroll to the bottom of the page and select Edit to access and amend the application Authorised signatory Address line 3 Authorised signatory Town City Authorised signatory County Authorised signatory Postcode Non domestic company house registration number Non domestic company house registration name Non domestic company address Company Telephone Number Submitted Applications Changes can be made to any part of the application but only if the status is With applicant Approved applications
37. e with reference Household waste 1 vesfe You must then confirm or decline this selection 50 Ofgem Renewable Heat Incentive User Guide 51 Ofgem Renewable Heat Incentive User Guide 3 14 The message below will be displayed confirming that you have deleted the selected fuel Fuel Management Submit Periodic Data Edit Periodic Data View Periodic Submission History Fuel was deleted successfully rom your installation Select Continue 3 15 The deleted fuel should no longer appear in the list of fuel information and you will therefore not be able to select it when submitting periodic data Fuel Management Submit Periodic Data No data found Edit Periodic Data View Periodic Submission History Back Add Fuel 52 Ofgem Renewable Heat Incentive User Guide 7 Add Edit Fuel Measurements for Fuels Chapter Summary This chapter outlines how to add edit delete and view fuel measurements to the RHI Register for previously registered fuels Information on how to submit sustainability data for required installations is also provided Please note fuel information must be added for certain installations before fuel measurements can be added See chapter 5 for details on adding fuel information Fuel measurements are added during periodic data submission Fuel measurements must be added before periodic data can be submitted for the following
38. ence number 3 7 The option to view and delete fuel is available for each registered fuel 3 8 Select Periodic Data After logging onto the RHI Register select the Periodic Data option Links Home Accessibility Contact us 0 2872 09 Renewable Heat Incentive User Management Accreditation Periodic Data Declarations Payments You are here Home User Management Welcome Testi Logout Account Management This part of the system enables you to maintain your Account details 3 9 Select Fuel Management Select the Fuel Management option Home Accessibility Contact us Links User Management Accreditation Periodi ata Declarations payments You are here Home Periodic Data Welcome Testi Logout el Management Bis Di a ee al Edit Periodic Data View Periodic Submission History 3 10 Select the relevant installation from the drop down menu Home Accessibility Contact us Links er 4872 79 Renewable Heat Incentive User Management Accreditation Periodic Data Declarations Payments You are here ome Periodic Data Fuel Maintenance Welcome Testi1 Logout Fuel Management Fuel Maintenance Submit Periodic Data Edit Periodic Data Installation View Periodic Submission Please Select a History Please Select RHI0000000118 SB gt 1MVWV simple Test RHIO000000119 MSW gt 1MYY Simple Test RHIO000000121 SB gt 1MV Date Test
39. enshot or video guide from the RHI Accreditation team by emailing RHI Enquiry ofgem gov uk e Download Adobe Acrobat reader software free online e Using a free online file converter from your choosen file format usually MS WORD to PDF Upload Documents HL100 1 Upload the letter of offer Please upload the letter of offer from the grant making body Upload documents from your computer by selecting the browse button and Browse ED Uploaded Document GuestSDK 1 pdf document HL110 1 Evidence that the grant has been surrendered Please supply evidence that the grant has been surrendered Browse a Uploaded Document GuestSDK_New 1 pdf continue Save and Exit Cancel Print application NB Please ensure that you append version numbers to any documents that you upload so that the RHI Accreditation team can review your newly submitted document without delay Submit FMS Fuel amp Measurement Sampling Questionnaire 3 19 After you have completed and submitted your application for RHI Accreditation dependent on the answers you have provided in your application you may be asked to submit an FMS fuel and measurement sampling questionnaire For more information on the FMS questionnaire please refer to the link under Associated Documents on page 2 of this guide You can complete the FMS questionnaire immediately after the submission of your appli
40. ent to the applicant Where this is a request to edit an answer on the application this must be addressed by editing your submission on the RHI Register to support efficient and accurate processing 3 23 If there is a query on the application the application status will read With applicant and you should go into the application to review the application from the beginning of the questions and then amend the relevant details as requested In some cases it may be necessary for you to just respond to the queries by email if so this will be indicated when the query is raised 3 24 Please note that you must submit all information that directly relates to your installation via the RHI Register This will help to ensure data integrity a proper audit trail and minimise the time taken to process your application N B The bank account information and ID Verification details form is an exception to this as it must be printed completed and posted to us There could also be other exceptional circumstances when you may be asked to provide data or documents via email or post 34 Ofgem Renewable Heat Incentive User Guide 5 Submitting periodic data for all technologies Chapter Summary This chapter outlines how to add and edit periodic data including meter readings Information on the actual data which must be submitted depending on the size and type of installation is provided Information on when data should be Submitted is also prov
41. entive User Management Accreditation Periodic Data Declarations Payments You are here Home Periodic Data Fuel Maintenance Welcome Test2 Logout Fuel was added successfully to your installation E Edit Periodic Data View Periodic Submission History Select Continue The above screen will be displayed confirming the fuel information was successfully added An email will be generated and sent to the Authorised Signatory as shown below From do not reply ofgem goy uk Sent Wed 14 08 2013 16 36 To ExternalUser2 CE Subject RHI Fuel Registered Dear Participant This is an automatically generated confirmation receipt of fuel s that have been registered for the RHI installation 35kW biomass CooperOffice RHI Installation Number RHIO000000165 The fuel Fuel Name Household waste Fuel Reference Household waste 1 was registered on the RHI Register If you have any further questions about Fuel Measurement Sampling please review our guidance documents at www ofgem gov uk rhi call the RHI team on 0845 200 2122 or email RHI penriodicdata ofgem gov uk Kind regards RHI Team Ofgem E Serve 9 Millbank London SW1P 3GE Tel 0845 200 2122 www ofgem gov uk 48 Ofgem Renewable Heat Incentive User Guide Deleting and viewing previously entered fuels There is no option to edit a registered fuel You need to delete and add a new fuel This new fuel will be given a new refer
42. ept box on the declaration and then they will be able to re submit the form 3 16 Additional Users may edit an application but will not be able to re submit as only the Authorised Signatory may sign the declaration and submit applications for review NB Approved accreditation applications can be edited however installation technology and capacity information is not editable View Submitted Applications 3 17 The Edit or View Accreditation menu option lists all your submitted applications By selecting the View link beside the relevant application you are able to view details of that application Uploading Documents 3 18 After completing the relevant sections of the application relating to your installation you will be asked to upload relevant documents as your supporting evidence as shown below HL99 Uploading documents You ve completed the questions now we need you to upload documents 35 evidence to support your application On this part of the application form you will see requests for documents that are specific to your application and also requests for others which are required from all applicants such as a schematic diagram of the heating system All of the documents that we require as evidence must be uploaded in POF format To help you with this it s essential to see our web page for advice It shows you the full list of documents that must be uploaded by all applicants gives help with converting documents
43. ere your application has been set as back With Applicant you must edit and update the application via the RHI Register to enable Ofgem to continue the review maintain an audit trail for installation information and provide an efficient service 68 Ofgem Renewable Heat Incentive User Guide 13 RHI Register and Use of Data Ofgem We are committed to protecting and respecting your privacy This privacy policy sets out the basis on which any personal data and other information we collect from you or that you provide to us will be processed by us Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it For the purpose of the Data Protection Act 1998 the Act the data controller is Ofgem of 9 Millbank London SW1P 3GE Our nominated representative for the purpose of the Act is the Head of Information Management Information we may collect from you Any information you give to us on this application together with any documents or information you may provide from time to time will be used by Ofgem for the purpose of processing your application for accreditation for the Renewable Heat Incentive Scheme the Scheme Scheme administration and compliance with our legal obligations and is necessary for the purpose of our administration of the Scheme We may collect and process the following data about you or others e Information that yo
44. ess issues and general enquiries Ofgem will provide both operational and technical support via the RHI team by email RHI enquiry ofgem gov uk or by telephone on 0845 200 2122 For any urgent enquires or IT related problems please contact the RHI team by telephone on the above number in order for your query to be dealt with as priority Examples of support provided include e Account access issues e Queries on how to answer a specific question but please refer to any help text in the first instance e General enquires but please refer to the comprehensive Guidance in the first instance Support will operate during the following hours unless otherwise specified 9am 5 00pm Monday to Thursday 9am 4 30pm Friday Please have your account details to hand when contacting the RHI team If your enquiry is complex or the matter cannot be easily dealt with the issue may not be immediately resolved and a team member may have to call you back Information on any change to the operating hours will be featured on the RHI RSS feed on the Ofgem website https www ofgem gov uk environmental programmes renewable heat incentive rhi Accreditation application enquiries Once you have made a submission specific accreditation application queries raised by Ofgem or raised by you should be via RHI accreditation ofgem gov uk emailbox quoting your RHI installation number in the subject line The phone number remains the same Please note that wh
45. even Active Edit Disable 2 4 To add an additional user select the Manage Additional Users option and click on Add New button Add additional user account indicates required information Personal Details Title First Name Last Name Middle Initials Email Address af 1 7777 Confirm Email Address af 717777 Contact Telephone Number ea 77 Fax 7 pane eres EEE ae Assign the Additional User role by clicking in the Additional User box Create a User name that is unique to the account and is not already on the Register Please select roles for this user Adetitional Wsername Secret Question Please select A secret question must be selected from the drop down Please type in answer using letters only answer g Cancel YOU MUST MAKE A NOTE OT THE USERNAME SECRET QUESTION AND ANSWER FOR THE ADDITIONAL USER AS YOU WILL NEED TO PROVIDE THIS INFORMATION TO THEM THEY MAY REQUIRE THIS INFORMATION AT A LATER DATE IF THEY FORGET THEIR PASSWORD 22 Ofgem Renewable Heat Incentive User Guide Edit Additional User s Account 2 5 Using the Manage Additional Users option the Authorised Signatory can also edit additional user details or disable their access to the RHI Register Select Manage Additional Users and the screen will display a list of Additional Users associated to th
46. gistration for Biomethane producers Ofgem Renewable Heat Incentive User Guide 1 2 Providing Accurate Information You must ensure that the information you submit is accurate If we subsequently find that the data submitted was incorrect we may need to take enforcement action as set out in Volume Two Chapter Ten of the RHI Guidance Compliance and Enforcement Powers In order to monitor compliance with the ongoing obligations of the scheme we or agents authorised on our behalf will carry out a programme of site inspections of accredited installations on an ongoing basis Receiving a financial gain through knowingly submitting false information could constitute fraud Irrespective of any action we may take in relation to non compliance by a participant where we uncover evidence of possible criminal conduct for example fraud based on the nature of the information we hold we may refer the case to the relevant authorities for investigation 1 3 System Availability In the event that the RHI Register becomes unavailable for a prolonged period then Ofgem may invoke a paper based contingency system If Ofgem decides to implement this details will be available on the Ofgem website which should be checked for advice in this event Ofgem will also notify all account contacts For those scheme participants without access to the internet Ofgem will on request provide appropriate paper based forms and documents On receipt of t
47. he relevant documentation Ofgem will set up and manage accounts on the Register on behalf of these users As users will still hold an RHI Register account they will still be subject to the Terms and Conditions of the Register and will have to provide the appropriate documentation and sign relevant declarations 1 4 Disclaimer This document is supporting guidance and should be considered with other relevant documents relating to the RHI scheme Please note the Renewable Heat Incentive Scheme Guidance willl take precedence over this system user guide Ofgem Renewable Heat Incentive User Guide 2 Accessing the RHI Register Chapter Summary Outlines how to access the RHI Register and to create and activate a user account A user account is necessary in order to apply for RHI accreditation To open the RHI Register homepage go to your Internet browser and in the address box type in https rhi ofgem gov uk For your own security we recommend that you ensure that you have activated a password protected screensaver or system lock if you are leaving your PC unattended whilst you are accessing the RHI Register When you have finished using the Register we recommend that you log out of your account and close the browser window Please note that there is a time out function applied to the Register after 20 minutes of inactivity you will then need to log back into your account in order to proceed Please use PREVIOUS and
48. i contribution Fer RER Fuel PER Calorific Unit of Contribution Contamination of Value GCY Measure EC UOM UOM contamination Options are given to View the details of the submission Edit Other solid biomass Not 1 Other 100 000000000000 Tonne 1 000000000000 a 100 000000000000 12 000000000000 12 000000000000 solid biomass the submission and Delete the submission Print Once you have finished entering you Fuel Information select Continue Periodic data submission to enter the relevant data to complete your periodic data submission 57 Ofgem Renewable Heat Incentive User Guide Adding sustainability information for fuels used in a specific period Sustainability information must be added for Solid Biomass installations with a capacity greater than 1MWth Great Britain Only and Biomethane Producers 4 8 Once you have finished entering your data select OK Sustainability Data Biomass Type Country of origin Please Select Mass Country of purchase Please Select gt Biomass derived from da 7 By product dm waste Land use Energy crop types and proportions Environmental quality assurance schemes i Print Check if relevant ancel Once you have entered all of the relevant information please select OK Country of Select Country of Origin from the drop down menu Select Purchase from the dro
49. iatena will Be posted im Schedule Twe Eclew Please enzure Paty cu Serle ts ees Te weite ocr IT Mss Soom ae Click on confirm to nraceed fermater yeu hs iss ere Gus ini We mare te make sore Ae wen us te prevent and delicat fraud As part of Guz grocczm y resten fse Me ases rosacea wi eier government erg ne mu m es ia correct esy in sdd dem Bird pertca fer Die fellewing purposes e te enable us te infer you abe se provide literature er services sbot renewable Rest and or Me Renewable neat IncenOve Scheme recaza garmin by He Setsils ef am acre a nzkallsten induding lt u and seyments rcccives will Be eveileble te Die general public All oer information provided te Ofgem inducing your scceurt sceurity infer ster Sy serecing So Be Terma and Con itess and cag Gua wedale sm User eccount decleretion 2 seely Ss cece 2 user seen w f Gua Brome isnc or soMcrity te sd en amp rcprescnisOve owner of Ae rencwab st crgsrastcn sm may ressis te am ILL OGE AU gree reserves Privacy Policy Tems amp Conditions Freedom of Im 1 11 To gain full access to the RHI Register you must read and accept the user account declaration and Terms and Conditions by ticking the I accept box before you click on the Confirm button 1 12 The Confirm button will display the Create Password screen
50. ided What is periodic data Once an installation is accredited or a producer of biomethane registered participants will need to submit information on a regular basis as an ongoing obligation and in order for Ofgem to calculate the appropriate payment Information required will include Heat output data Supporting meter readings Fuel data for certain bioenergy installations Biomass sustainability information for certain solid biomass installations or biomethane producers Quarterly Heat Loss if required This information is refered to as periodic data Periodic data must be provided for all accredited RHI installations and biomethane producers Participants with more than one accredited installation will need to provide periodic data separately for each installation For biomethane producers it is energy and volume measurement rather than heat output data and meter readings which are required Please note if your application has not yet been accredited you will still need to take meter readings at the appropriate frequency This will enable accurate payments to be made if the application is approved Dependant on your metering arrangements it should only take between 5 to 20 minutes to complete your submission and in order to maintain security and accuracy we require you to complete your submission in one session therefore it is important to have all the information ready for the submission because it is not
51. installations and capacities e Municipal Solid Waste MSW of any capacity e Solid Biomass of a capacity greater than 1MWth Great Britain Only e Biomethane If you are submitting fuel measurement data for a biomethane installation for the first time please contact Ofgem e Biogas of any eligible capacity AND the installation uses either Gasification or Pyrolysis to convert biomass feedstock into biogas AND the installation uses feedstock contaminated with fossil fuel For these fuels you will be required to submit data at the end of the quarter For all other installations or capacities please go straight to section 4 and follow Submitting Periodic Data for All Technologies Please remember fuel measurements can only be added for fuel types which have already been registered with Ofgem The options Cancel Print and Back are available on some screens Cancel will take the user to the main periodic data entry facility without saving any entered or edited data 53 Ofgem Renewable Heat Incentive User Guide Adding fuel measurements for fuels used in a specific period 4 1 To add new fuel measurements for a periodic data submission select the Periodic Data tab at the top of the page After logging onto the RHI Register select the Periodic Data option 7 7122579 Renewable Heat Incentive User Management Accra atian Giroa oat IM laratiners u Jo 7 elcome to
52. is should be done every 3 months 23 Ofgem Renewable Heat Incentive User Guide 4 Applying for Accreditation Chapter Summary Outlines how scheme participants can apply for accreditation to the RHI scheme including how to submit the application completion of a partially saved application the viewing editing of a submitted application Uploading documentation submitting the FMS fuel measurement and sampling questionnaire responding to queries from Ofgem Before completing this section it is important to read the guidance and other Supporting documents at www ofgem gov uk RHI Please use PREVIOUS and NEXT buttons to progress through Accreditation Do not use the Back or Refresh buttons on your browser as it may result in an application error The selection of the Next button at the end of each page of the application will automatically save your answers as you progress through each screen however before exiting the register you must click on SAVE AND EXIT otherwise the answers will not be saved Please note that an application for accreditation could take some time to complete You can save your answers and close your application to resume it again another time by selecting the option Save and Exit Apply for Accreditation HA100 Name of the installation Please enter the name of the installation or biomethane plant Qe HA110 Installation tech
53. it Periodic Data Edit Periodic Data en View Periodic Submisz Installation Please Select X Please Select RHIO000000118 SB gt 1MW simple Test RHIQ000000119 MSW gt 1MW Simple Test IRHIO000000121 SB 1MW Date Test History 3 4 The below screen will be displayed for you to add the fuel information Home Accessibility Contact us Links 0 2127 79 Renewable Heat Incentive User Management Accreditation Periodic Data Declarations Payments You are here Home gt Periodic Data Fuel Maintenance Welcome Test2 Logout Fuel Management Na daere Submit Periodic Data 0 Edit Periodic Data Yiew Periodic Submission History When the first fuel measurement is being added No data found will appear Select Add Fuel 46 Ofgem Renewable Heat Incentive User Guide 3 5 After selecting Add Fuel the screen will display a pre defined list of fuel types and fuel names as shown below All of these fields are mandatory The same fuel cannot be entered twice for one installation The acceptance of the new fuels may be subject to a review of the installation s Fuel Measurement and Samples regime Prior to agreement use of any unapproved unaccepted fuel will produce a periodic data exceptiop require authorisation by Ofgem before any payment can be made The reference is the For every fuel that has more than one different sustainability information you will be required to submit
54. le on some screens Cancel will take the user to the main periodic data entry facility without saving any entered or edited data Adding fuel information for fuels used in a specified period 3 1 The Periodic Data tab at the top of the screen enables an Authorised Signatory and Additional User to add fuel information 2 11227579 Renewable Heat Incentive Dacia Nelcome to the RHI system After logging onto the RHI Register select the Periodic Data option 45 Ofgem Renewable Heat Incentive User Guide Select the Fuel Management option Home Accessibility Contact us Links 3 2 Select Fuel Management User Management Accreditation BeTiodic Data Declarations Payments You are here Periodic Data Welcome Testi Logout C N Fuel Management 2 Submit Periodic Data Edit Periodic Data View Periodic Submission History 3 3 Select the relevant installation for which you want to add fuel information Select the relevant installation from the drop down menu Note only installations which require fuel information to be added will appear in the menu Home Accessibility Contact us Links oO u Renewable Heat Incentive User Management Accreditation Periodic Data Declarations Payments You are here Home Periodic Data Fuel Maintenance Welcome Testi Logout Fuel Maintenance Fuel Management Subm
55. ly for Accreditation Resume partially completed application FMS Submission Edit or view accreditation application Resume partially completed application Oi 2127 79 Renewable Heat Incentive User Management Accreditation Periodic Data Declarations Payments RHI Date Date Last TET Application eee Created Saved Status Name By Barbara Barbara Appleby Appleby test 28 06 2012 28 06 2012 Select either Continue or Cancel Selecting Cancel will delete the application from the system and the screen overleaf will be displayed requesting confirmation of cancellation Renewable Heat Incentive Resume partially completed application Cancel accreditation application Please confirm if you wish to proceed with the cancellation If you cancel your application all information entered thus far will be deleted fram the system It will not be possible to retrieve this information at a later date Confirm cancellation Contip e Ar ication n Progress antinus Home Accessibility Cancel Application Applications showing as In Progress can be amended continued amp cancelled by an Additional User as well as an Authorised Signatory Applications showing as Awaiting declaration can only be continued by an Authorised Signatory Welcome TestFourteen No return to application Please note Saved Applications ar
56. m 150kWth to 200kWth resulting in an error message as this capacity is ineligible for support in the RHI Please ensure any answer relating to capacity is in kWth Apply for Accreditation A HA130 Solar thermal installation equal to or greater 200 kWth Solar thermal installations with an installation capacity equal to or above 200 kWth are not eligible for the RHI HA120 Installation capacity Please enter the installation capacity in kth 200 Go HA130 Re enter the installation capacity Please re enter the installation capacity in kth 200 Any error message displayed will prevent you from progressing through the application process and the information will need to be corrected before you can proceed Please note that Solid Biomass installations situated in Northern Ireland are restricted to below 1MWth For more information please see Guidance Volume 2 Chapter 3 Table 2 Eligible technology and sizes and technology specific criteria 27 Ofgem Renewable Heat Incentive User Guide 3 7 Some answers will cause a warning message to appear which will advise the user to check confirm information entered and although you are not prevented from progressing you should check the information correct For example if you enter an installation capacity lower than 5 kWth then a warning message will appear checking that you have entered the correct value as displayed below ofgem E Serve Renewable
57. more periodic data Finish You then have the option to Input more periodic data Selecting this option will return you back to the page in which you can select an installation a N Select the option to Finish Submitting Split Period periodic data Split periods occur when an installation changes from simple standard to complex multiple or vice versa You are required to enter data that corresponds to the changes made to the installation Once you have selected your installation and the relevant submission period for which an installation change has been made the system will generate the relevant spilt periods Select Continue Periodic Data Submission PMODIIIT IT Pt Sold omang 6I Us Mey eis 20 Wey Zul wo Sr bee OF gt anes m 21 ry euis Us UCT ci Data must be entered for when the installation was simple standard and then for when it was complex multiple or vice versa 42 Ofgem Renewable Heat Incentive User Guide This table shows the possible scenarios and the readings that should be submitted Readings which need to be submitted the register will list your submission period dates for each scenario within the quarter Installation changes from 1 When the installation was simple standard simple standard to 2 When the installation was complex multiple complex multiple in the middle of a period Installation changes from Whe
58. n Submit Poriocdi Data Foit Pe tic i it Periodic Data Exception Reason View Penodic Submission History Heat generated by the Installation is exactly the same as the heat ours ee en data submitted for the previous period Continue pr You must enter a reason for each Select Continue 2 10 Once you select Continue you will be asked to verify your submission by entering your user credentials If no exceptions have been triggered you will be taken straight to the verification step You will be required to enter three random characters from your password as shown below Periodic Data Submission Submit Periodic Data Edit Periodic Data view Periodic Submission Please enter characters 1 3 and 9 from your password History User Details Username ffests Password Continue D e Select Continue You will then have to enter certain characters from your password as a security check 41 Ofgem Renewable Heat Incentive User Guide Please note if you input your password incorrectly more than three times then your account will be locked and you will need to contact the RHI team Once the password details have been validated a confirmation screen will be displayed as illustrated Fuel Management Periodic Data Submission Periodic data has been submitted successfully and will be reviewed by Yiew Periodic Submission Ofgem History TFT A Input
59. n 25 Submitting an Application 28 Resume a Partially Completed Accreditation Application 29 View Edit Accreditation Details 30 View Submitted Applications 31 Uploading Documents 31 Submit FMS Fuel amp Measurement Sampling Questionnaire 32 Respond to Queries from Ofgem 34 5 Submitting periodic data for all technologies 35 What is periodic data 35 Submitting Monthly and Quarterly periodic data 37 Submitting Split Period periodic data 42 Editing previously submitted periodic data 43 6 Adding Deleting and Viewing Fuel Information 45 Adding fuel information for fuels used in a specified period 45 Deleting and viewing previously entered fuels 49 7 Add Edit Fuel Measurements for Fuels 52 Adding fuel measurements for fuels used in a specific period 53 Adding sustainability information for fuels used in a specific period 57 Editing viewing and deleting previously entered fuel measurements 58 8 View Periodic Submission history 59 9 View Payment History 61 10 Declarations 62 Declaration Signatory 62 When declarations must be signed 62 How to sign annual declarations 63 How to view previously signed declarations 63 Ofgem Renewable Heat Incentive User Guide 11 Reports 65 12 Support 67 Access issues and general enquiries 67 Accreditation application enquiries 67 13 RHI Register and Use of Data 68 Ofgem Renewable Heat Incentive User Guide Introduction 1 1 Introduction Before we launched the RHI Register we ca
60. n the installation was complex multiple complex multiple to When the installation was simple standard simple standard in the middle of a period Installation changes from For the period in which the change occurs simple standard to submit data for when the installation was complex multiple in the last three simple standard days of the period From the following period onwards submit data for when the installation was complex multiple Installation changes from For the period in which the change occurs simple standard to submit data for when the installation was complex multiple in the last three complex multiple days of the period From the following period onwards submit data for when the installation was simple standard Editing previously submitted periodic data If a hold has been put on the periodic data submission by Ofgem then you will be unable to edit your submission until it has been unlocked You will need to contact the RHI team at Ofgem to unlock the submission so you can edit it All periodic data once submitted will be locked automatically and can only be unlocked by the RHI team To edit previously submitted periodic data select the periodic tab and then select Edit periodic data ee Renewable Heat Incentive User Management Aci redtation Periodic Data Te larations Payments Yau ara here Hore Parodis Dati Welcom Testy Logout Select Edit Periodic Data Select the Periodic Da
61. newable heat incentive rhi eligibility rhi GB Renewable Heat Incentive Guidance Volume Two Ongoing obligations payments https www ofgem gov uk environmental programmes renewable heat incentive rhi eligibility rhi Further information and guidance on the Renewable Heat Incentive GB can be found at https www ofgem gov uk environmental programmes renewable heat incentive rhi how apply rhi NI Renewable Heat Incentive Guidance Volume One Eligibility and How to Apply http www detini gov uk final ni rhi guidance volume 1 eligibility and application 2 2 pdf Ofgem Renewable Heat Incentive User Guide NI Renewable Heat Incentive Guidance Volume Two Ongoing obligations payments http www detini gov uk final ni rhi guidance volume 2 ongoing obligations 2 pdf Further information and guidance on the Renewable Heat Incentive NI can be found at http www nidirect gov uk rhi Ofgem Renewable Heat Incentive User Guide Contents Introduction 6 2 Accessing the RHI Register 8 Creating an RHI account 8 New User Account Confirmation 12 Activation of Account 13 Home Page Login 14 Logout 15 Forgotten Password 16 Locked Account 17 Login as Proxy 19 3 Account Management 20 User Management 21 Edit Account 21 Create Additional Users 22 Edit Additional User s Account 23 Disable Additional User s Account 23 Update Password 23 4 Applying for Accreditation 24 Applying for a New Accreditatio
62. ng onto the RHI Register select the Payments option Re ase Renewable Heat Incentive User Management Accreditation Periodic Data Declarations Yau aie hee gt Hame Use Management Welcome TestS Logout Account Management This part of the system enables you to maintain your Account details 7 2 Select View Payment History Home Accessibility Contact us Links ore 1 Renewable Heat Incentive User Management Accreditation Periodic Data Declarations Payments You are here Home Payments Welcome Test Logout oo O OO a Yiew Payment History i Select View Pavment Historv The screen below will be displayed showing payments made against the installation Home Accossibility Contact ws Links 20 79 Renewable Heat Incentive User Management Accreditation Periodic Data Declarations Payments Welcome Test Logout View Payment History Perl P P t riode erlodic Actual Payment arena Payment Success x Reference gt Amount gt Failure Indicator Number Submission Start Submission End va View 19704 2012 18 07 72012 50 00 BACZ91012 Success View 19 04 2012 18 07 2012 2 00 BAC291012 Success 9 1 If no payments have been made then the message Sorry no data will appear 62 Ofgem Renewable Heat Incentive User Guide 10 Declarations Chapter Summary Outlines who is able to sign declarations when declarations may be p
63. nology Please select your installation s technology or if you are applying for a Please select biomethane plant gt EE GL Print application Save and Exit Please note that for questions that request you choose one or more responses eg Q HH100 it may be necessary to press the Ctrl key on the keyboard if you wish to select multiple answers This key is below the shift key an upward facing arrow on most keyboards Apply for Accreditation HH 11gm Using heat generated Please select how the heat generated by your installation is used Space heating Water heating Process heating 24 Ofgem Renewable Heat Incentive User Guide Applying for a New Accreditation The owner s of Renewable Heat Installations can apply for accreditation for their installation under the scheme Producers of Biomethane can apply under the scheme for registration 3 1 The Accreditation section at the top of your home screen enables the Authorised Signatory and Additional Users to apply for accreditation and manage their accreditation details me Access c us s 0 7 Renewable Heat Incentive zu E een User Management Accreditation Periodic Data Declarations Payments You are here Home Accreditation Apply for Accreditation Resume partially completed application FMS Submission Edit or view accreditation application Welcome OfgemtTest Logout UT Apply for Accreditation _LPLE
64. nstallation of another plant supplying heat to a heating system or which your accredited signed by an Authorised installation forms part 5 Ig nato ry e to provide to the Authority any information which the authority may reasonably request with in relation to the administration of the scheme within 7 days or such other reasonable timeframe specified by the Authority If any of these conditions are modified by Ofgem the owners of accredited installations will be notified in advance CII accept sate Cancel Print application Save and Exit 2011 OFGEM Al rights reserved Privacy Policy Lerma amp Conditions Ereedom of information How to view previously signed declarations 5 6 From the menu at the top of the homepage select Declarations After logging onto the RHI Register select lt the Declarations option 7 laos J Renewable Heat Incentive Liter Manageinent Acc alien Periodic Data elcome to the RHI system 5 7 Select View Agreed Declarations 64 Ofgem Renewable Heat Incentive User Guide Hore Accessibility Contact us Links een Renewable Heat Incentive User Management Accreditation Periodic Data Declarations Payments Yau ate neve Hame Dechralans Welcome TestS Logout Yiew Agreed Declarations j YF EEE Select View Agreed Declarations 5 8 Select the installation from the drop down menu and the declaration type you wi
65. nstallations above 200kWth only You will not receive payments for preliminary applications for the Renewable Heat Incentive Fuelling requirements will be necessary in certain scenarios for Bio energy technoldgies Cancel Confirm to proceed p 2011 OFGEM Al rights reserved Privacy Policy Terms amp Conditions Freedom of information 3 2 When you select the option Apply for Accreditation you will be presented with a screen which must be read before proceeding This screen explains that you must be the designated Authorised Signatory of an account to sign the required declarations and submit and application for RHI accreditation Details of other information that is required to support an application is also provided You will need to confirm that you have read this page by selecting the Confirm to Proceed button if you do not wish to continue with the application select the Cancel button to cancel the application Please note on question HAO99 you must select the correct country of installation England Scotland amp Wales OR Northern Ireland This is not amendable once selected If selected in error you will have to cancel the application 25 Ofgem Renewable Heat Incentive User Guide NB An Additional User can enter details as part of an application for RHI accreditation However only an Authorised Signatory can sign the required declarations see Chapter 4 and submit the application 3 3 The ne
66. ntive RHI is to significantly increase the proportion of the UK s heat that is generated from renewable sources beginning to replace a heat sector that is currently dominated by fossil fuel technologies The incentive is the first of its kind in the world The scheme has been designed to incentivise industrial commercial and public sector installations of emerging technologies generating heat thus helping to reduce CO2 emissions and strengthening security of supply by reducing dependence on fossil fuels To achieve this objective the Government aims to introduce the RHI in two stages Stage one began for Great Britain in 2011 and Northern Ireland was introduced in 2013 the RHI is available to non domestic sectors with eligible renewable heat installations and to producers of biomethane Through stage two of the scheme the Government have stated that in addition to expanding the non domestic scheme it intends to introduce support for the domestic sector This guide covers the first stage of the release This version of the user guide covers accessing the register how to apply for accreditation registering fuels and measurements periodic data submissions and payments Subsequent updates to this guide will be made available online and can be found at http www ofgem gov uk RHI Associated documents GB Renewable Heat Incentive Guidance Volume One Eligibility and How to Apply https www ofgem gov uk environmental programmes re
67. on would have been classified as simple standard or complex multiple Split period submissions will be required if an installation changes it s classification and or if there has been the accreditation of additional capacity within a period as long as the change s have occurred after the application has been approved See submitting split period periodic data for these periodic data Submissions The options for Cancel Print and Back are available on some screens Cancel will take the user to the main periodic data entry facility without saving any entered or edited data 36 Ofgem Renewable Heat Incentive User Guide Submitting Monthly and Quarterly periodic data 2 1 To add periodic data you will need to log in to the RHI Register and select Periodic Data at the top of the screen plas a Renewable Heat Incentive elcome to the RHI system After logging onto the RHI Register select the Periodic Data option 2 2 Select Submit Periodic Data to add periodic data Select Submit Periodic Data Home Accessibility Contact us Links ee 1 9 Renewable Heat Incentive User Management accreditation Periodic Data Declaratiops Payments You are here Home Periodic Data Welcome Test2 Logout 7 Submit Periodic Data lt i edit periodic nis View Periodic Submission History 2 3 The following message will be displayed
68. or RHI account number GRGOO00000036 have been amended The RHI account number as shown above is a unique identifier on the RHI Register for your organisations account and should be quoted in any correspondence that you send to the RHI team 20 Ofgem Renewable Heat Incentive User Guide User Management 2 1 The User Management section on the top of your account homepage displays a list of options to manage your account The options available will depend on the user s permission rights For example only the Authorised Signatory of the account is able to Manage Additional Users create or disable any Additional Users oa LA Renewable Heat Incentive eee ee User Management Accreditation Periodic Data Declarations Payments nn 3 Tusche kent IkerkManagemart Welcome OfgemtTest Logout Edit Account Allows both Authorised Signatory and any Additional Users to view and amend their personal contact details Only Authorised Signatory can amend main account information Selecting User Management will display the menu of options that you have to manage your account Or ula Renewable Heat Incentive User Management Accreditation Periodic Data Declaration Payments Manage Additional Users Allows Authorised Signatory to create edit and disable Additional Users Account Management This part of the system enables you to maintain your Account det
69. p down menu Please insert information regarding Land use Energy crop types and proportions and Environment al quality assurance schemes Please note editing of sustainability data can only be done when periodic data is editable see Chapter 1 You will then be returned to the screen in which you can input and submit periodic data Continue to enter the rest of your periodic data and then select Submit 58 Ofgem Renewable Heat Incentive User Guide Editing viewing and deleting previously entered fuel measurements 4 9 At step 3 7 there is the option to View Edit or Delete a fuel measurement entry Periodic Data Submission Edit Periodic Data E zug Add New Fuel Measurement Yiew Periodic Submission History Gross Gross Calorific Energy Fossil Fuel Calorific Unit of Contribution Contamination Value GCv Measure EC UOM Quantity Fuel Quantity of Unit of Reference Fuel Measure UOM Energy contribution of contamination Non household municipal waste 1 Not al 100 000000000000 Tonne 1 000000000000 re 100 000000000000 12 000000000000 12 000000000000 household municipal waste The option to Edit en Sr and Delete the fuel ___Continue Periodic data submission Print measurement 7 1 Once you have submitted your fuel measurements the above screen will appear If you delete a fuel measurement from this parti
70. possible to save a submission half way through and return to it at a later date 35 Ofgem Renewable Heat Incentive User Guide Information required for Submission e Heat output data e Supporting meter readings for each midified meter as a PDF file upload if more than 10 meters And for certain bioenergy installations e Fuel Use data e Sustainablity reporting 1MW solid biomass e Heat Loss Information Periodic data can be submitted for any installation with an accreditation application in a submitted state and not in either a withdrawn or terminated status PERIODIC DATA SHOULD BE SUBMITTED QUARTERLY If the installation capacity is less than 1MWth or for Biomethane Installations MONTHLY If the installation capacity is greater than or equal to 1MWth Meter readings must be taken within three days either side of the submission period end date and these metering should be submitted via the Register within one month of this period end date For certain technologies or capacities you will also be required to submit fuel measurement data at the end of the quarter see Chapter 3 Also for certain installations a Quarterly Heat Loss figure may be required If you have no eligible qenerated heat readings for a particular period you will still need to submit zero readings for that period Dependant on the previous answers you have submitted as part of your accreditation application the installati
71. quired monthly but fuel use data and sustainability reporting as appropriate will only be required at the end of each quarter ie every third month Cancel Continue rs Select the Periodic Data tab Select continue 44 Ofgem Renewable Heat Incentive User Guide 6 Adding Deleting and Viewing Fuel Information Chapter Summary This chapter outlines how to add fuel information to the RHI Register against specific accredited installations Details of how to delete and view fuel measurement information are also provided Before completing this section it is important to read the Renewable Heat Incentive ie Volume Two Ba obligations payments GB Inf serve RHI or efor NI http mn ofgem gov uk E SERVE RHI METER READINGS Documentsi RHI Guidance document Vol Two pdf Please Note Fuel information and fuel measurements must be added before periodic data can be submitted for the following technologies of certain capacities Municipal Solid Waste MSW of any capacity Solid Biomass of a capacity greater than 1MWth Great Britain Only Biomethane Biogas of any eligible capacity AND the installation uses either Gasification or Pyrolysis to convert biomass feedstock into biogas AND the installation uses feedstock contaminated with fossil fuel For all other installations or capacities no fuel information needs to be added The options for Cancel Print and Back are availab
72. rmation to Ofgem then please ignore this message Please provide on your organisation company headed paper the details listed below Please also provide proof that the bank account is held in the name of your organisation company The proof should be dated within the last three months show company organisation name and address sort code and account number and be on bank headed paper e g a bank statement Please send these details to Ofgem RHI Compliance Team 9 Millbank London SW1P 3GE 28 Ofgem Renewable Heat Incentive User Guide Ofgem will review the application and accredit the generating station where all legislative requirements are met Please note any delay in sending your Bank or ID Verification details will result in a delay in processi ng your application Resume a Partially Completed Accreditation Application 3 10 The Resume a partially completed application menu option allows users to return to a partially saved application that they did not complete The User is returned to the last question that they answered prior to closing the application 3 11 Select the menu option Resume a partially completed application a screen listing all partially completed accreditation applications is displayed as shown below You are here Home Edit or view accreditation application ofgem E Serve User Manat jement Accredite You are here Home Accreditatior App
73. roduced and how to access and sign annual declarations It is very important that you view and read each declaration before you sign it You can also print off a copy of the declaration Signing the declaration by checking the I accept box as shown below indicates that you have read and agreed to the declaration Declaration Signatory 4 1 Only an Authorised Signatory can sign a declaration The Authorised Signatory will be asked to sign declarations confirming their agreement to the conditions of joining and remaining on the scheme When declarations must be signed 4 2 The Authorised Signatory will need to sign declarations at various stages for example for new account creation at the submission of an accreditation application or when an application is edited and re submitted and on an ongoing annual basis annual declaration when requested by Ofgem Annual Declarations 5 1 When an annual declaration is due a notification email will be sent to the Authorised Signatory 5 2 To sign an annual declaration the Authorised Signatory will need to log into the RHI Register and select the Declaration link on the homepage and then select the annual declaration option 5 3 After agreeing the annual declaration a message will be displayed to confirm that the annual declaration option has been submitted 5 4 All previously declared declarations can be viewed under the Declaration link on the homepage 63 Ofgem Renewa
74. rried out system usability testing which received positive feedback However we are constantly reviewing the system to address any issues and to ensure the functionality continues to meet customer needs and we appreciate any feedback on the RHI Register Therefore if you have any comments on user experience and potential improvements to the register please do not hesitate to contact us by email at RHI enquiry ofgem gov uk The user guide is designed to assist the owner or representative owner where there is more than one owner of a heat generating installation or the Biomethane producer to access and interact with the Renewable Heat Incentive RHI Register in order to apply for accreditation or registration for their installations and to submit periodic information As part of the Renewable Heat Incentive there is a requirement to submit periodic information for registered fuels in order to receive appropriate payments This user guide is in 12 parts and covers the following areas Accessing the RHI Register Account management Applying for Accreditation Submitting periodic data Viewing fuel information Fuel measurements Periodic data submission history Payment history Declarations 10 Reports 11 Support 12 RHI register and use of data eS ea oe m Producers of Biomethane apply for registration under the scheme For the purpose of this guide please note that the use of the term accreditation will also refer to re
75. sh to view whether it is information or annual Search Criteria View Agreed Declarations Installation Select the installation you wish to view the declaration of Select the type of declaration you wish to view 5 9 Declarations which fit the requirements will be listed Select View to view the required declaration Search Criteria View Agreed Declarations Installation Declaration Type N Declaration Wiew Effective From Effective To Installation Name p Type Declaration Date Date RHIOOOO0001 24 RHIDOOO0001 25 RHIOOO00001 30 RHIGOOO0001 7 RHIOO000001 74 RHIOOO00001 FE Biogas AD 150k Test Biogas 25kW Gas ST 100kW Test Test FSB 1500kwth Test 5 SESO00kwth BiogasSimple Information Information Information Information Information Interfmation Select View to view a previously signed declaration View 25 12 2011 29712 2011 29712 2011 O4 fO4 201 2 O4 04 201 2 O4 fo4 201 2 28712 2012 28712 2012 28712 2012 0370472013 03 04 2013 03 04 2013 65 Ofgem Renewable Heat Incentive User Guide 11 Reports Chapter Summary The RHI Regulations require Ofgem to publish information on an ongoing and periodic basis on the uptake of the RHI scheme Some of this information will be made available directly from the RHI Register via publicly available reports These reports are freely available to all visitors
76. stallation press Continue Fuel Management Periodic Data Submission Submit Periodic Data Edit Periodic Data Please select the installation Yiew Periodic Submission History RHIGOOQO000382 MSW 600 C 4955 M Submission period E October 2012 18 January 2013 Select Continue Ofgem Renewable Heat Incentive User Guide The information required for each technology will be displayed Installation Details Installation name Enter your heat output data here pm Estimated periodic rn Heat output data furposes 100 Heat generated by the installation k Whth Reg 16 Matrix RHIOO00003431 Heat used for eligible kwWhth Select if Systeme totel host usa MM your eligible and ineligible purposes readings kWhth JE estimated Enter your meter Quarterly Heat Loss Figure 123 7 You will be readings here If required to there are more than provide R 10 readings there is in an option to upload Meter Readings a ane save the document as a 120 120 fc 7 ren r pdf Please make sure the Meter reading date is not in the future and in the format dd mm yyyy Eligible heat output Qualifying percentage If Fuel Measurements need to be entered this option will be displayed please refer to Chapter 3 on how to enter fuel measurements If you have more than 10 meter readings to submit then you will need to upload
77. t payments will not be claimed on heat that is generated solely for an ineligible purpose e Ifaccredited the applicant who is the owner or representative owner of the installation will comply with all his ongoing obligations under the RHI scheme These are set out in Volume Two of the Guidance document and include but are not limited to IMPORTANT the following e to ensure that periodic data provided to the Authority is accurate e to allow authorised persons reasonable access to the installation and to inspect and or copy records connected with the generation or supply of the heat and the provision of meter volumes associated with the RHI installation Clicking the I accept box ind icates that you have read amp e to ensure access for the purpose of inspections to any non domestic part of the installation which is off site by forming a contract with any party with rights over the off site area agreed to the declaration e to confirm that the installation including any meter and measuring equipment is maintained in line with manufacturer s instructions where available and that evidence of this maintenance such as maintenance invoices receipts or certificates will be retained for the length of the participant s accreditation to the RHI scheme The decla ration can on ly be e to notify the Authority within 28 days of any change in ownership of or changes to your accredited installation or to any of i the plants including the i
78. ta 43 Ofgem Renewable Heat Incentive User Guide After selecting periodic data the screen below will be displayed select continue to edit your previously submitted data Hone Accessibility Cantact us Te ase Renewable Heat Incentive User Management Accreditation Periodic Data Declarations Payments Yau s e here gt Hame gt Pemad lt Dala gt Edit Peradi Dals Welcome Test5 Logout Periodic Data Submission Submit Periodic Data PLEASE READ THE FOLLOWING INFORMATION BEFORE YOU PROCEED WITH SUBMITTING PERIODIC DATA History Please be advised that You should ensure you have all necessary information ready with you for this periodic data submission before you begin entering information You will only be able to submit the periodic data once you have completed all required fields since it is not possible to save a submission half way through and return to it at a later date if you cannot complete all fields the data entered will be lost NECESSARY INFORMATION All participants will need to supply Heat output data Supporting meter readings for each notified meter as a PDF file upload if gt 10 meters As appropriate for certain bioenergy installations Fuel use data Sustainability reporting LMW solid biomass Please see Guidance Volume 2 for specific details http www ofgem gov uk RHI In the case of 1MW installations heat output data and supporting meter readings will be re
79. te that this activation Ink will expire in 28 days Please contact the RHI Customer Support team at RHLenquiry otgenugowuk or on 845 500 2122 if pou further assistance Kind regards RHI Team Ofgem E Serve 3 Millbank London SWILP 36E Tet 0845 200 2122 Wife mUgaw uk Please note The link to activate your account included in the activation email expires after 28 days OR once you have successfully activated your account by setting a password If your account activation link has expired you can still click on the link received by email then you will be taken to the RHI website where you will then see an option to resend an activation link to your email address Any account on which there has not been no activity e g an accreditation application started will be suspended after 3 months 12 Ofgem Renewable Heat Incentive User Guide Activation of Account 1 10 When you log in for the first time using the URL link provided in the activation email you will be prompted to read and then accept the new account declaration and terms and conditions as shown one Access 3 ty Cana us ute 07 7727775 Renewable Heat Incentive You ere logging im to the AHI system for the first time Pleese eccept terms end conditions Terms end conditions 3 The use of Re Markets on bei 2 sajes te He fel AdPority Beh of The website ia managed By Ofgem Be Office s
80. the RHI system Select Submit Periodic Data Select Submit Periodic Data Home Accessibility Contact us Links O essai Renewable Heat Ince User Management Accreditation Periogit Data Declarations Payments You are here Home Periodic Data Welcome Test2 Logout e O U Te va F Fuel Management a submit Periodic Data Edit Periodic Data View Periodic Submission History 54 Ofgem Renewable Heat Incentive User Guide 4 2 After selecting Submit Periodic Data you will be asked to ensure you have all of the necessary information together for the submission including heat output data and meter reading data and for specific technologies fuel use data and sustainability information as you will not be able to save a submission part way through and return to it Once you have checked you have the information needed for the submission select Continue Periodic Data Submission PLEASE READ THE FOLLOWING INFORMATION BEFORE YOU PROCEED WITH SUBMITTING PERIODIC DATA Please be advised that You should ensure you have all necessary information ready with you for this periodic data submission before you begin entering information You will only be able to submit the periodic data once you have completed all required fields since it is not possible to save a submission half way through and return to it at a later date if you cannot complete all fields the data entered will be lost NE
81. ther personal information we hold to DECC or DETI upon request by them or to comply with legal obligations relating to the periodic provision of information to them Where such information is provided to DECC or DETI in respect of large undertakings details such as names aid amount and intensity may also be passed onto the European Commission and published on their website Details of accredited installations including technology type installation capacity accreditation date and payments received will be freely available to the general public Access to information The Act gives you the right to access information held about you Your right of access can be exercised in accordance with the Act Any access request may be subject to a fee of 10 to meet our costs in providing you with details of the information we hold about you 70
82. to the RHI Register website and do not need a user account to be accessed 5 1 Public reports for Great Britain can be accessed through the RHI Register at https rhi ofgem gov uk For Northern Ireland Public Reports please visit http www detini gov uk 52 To view reports for Great Britain select the menu option Public Reports on the RHI Register home page as shown below CHE Renewable Heat Incentive Welcome to the Ofgem Renewable Heat Incentive RHI Register The foil Regater medete has bees developed to show tater vue loom dei tor k scheme participants to perform range of airrerestrative y gt Get ade bi tae NE Kag nteor funcbra frequered for the Anl schoene Userars The Moll Regater wii stow partcments to Passmord e create and mantan user accounts to gam secure UUSEN access to the RM Reguter apply for accreataten for an Rod ebpbie taea a nam Ai Accomm Login instalation fCerection f mamurti apply for reqetrahon at a bomethane producer e Manta delais of accredted repstered et alatons e pomt penoda mformaton nckudng meter feaSrrpt fuel Meaburenents aud gustanaebe r View Pubbc Resarts wiformation Subtest ara Gecleretions and gt DOCHS reports Click on Public Reports link on the RHI Welcome screen EL On the screen that is displayed click on view View reports that are publicly available Renewable Heat Incentive Public Report View 66
83. u must be tHe Authorised Signatory t create an account submit an application for accreditation or sign a de During account c ion the Authggie G Signatory must provide personal details s g home address and date of D verification and fraud prevention purposes Only the owner or delegated authority as authorised by the owners of an eligible installation may apply for support under the Renewable Heat Incentive Please ensure that you have read the RHI scheme guidance as well as the RHI Register User Guide before creating an account and applying for accreditation Ofgem will require personal information including either National Insurance Number or UK Passport number relating to the Authorised Signatory of an account in order to verify their identity and assist in fraud prevention Any accounts that are created on the register and not activated will be deleted after 3 months 2011 OFGEM Au rights reserved Privacy Policy Terms amp Conditions Freedom of information Select Next to continue 1 4 When you click on the Next button you are presented with a screen which allows you to add details to register your account Mandatory questions are indicated by and MUST be answered in order to continue Ofgem Renewable Heat Incentive User Guide Name of Account This is the name that you wish your account to be known by e g a YERI AGERA your company organisation E
84. u provide by filling in forms on our website or on hard copies and any further documents or information you may provide If you contact us we may keep a record of that correspondence e We may also ask you to complete surveys that we use for research or statistical purposes although you do not have to respond to them Before providing us with a third party s personal information you must first obtain their consent to the processing sharing and publication of that information as set out in this Privacy Policy Where we store your personal data All information you provide to us is stored on our secure servers or in the case of hard copies in locked cabinets Any payment transactions will be encrypted using SSL technology Where we have given you or where you have chosen a password which enables you to access certain parts of our site you are responsible for keeping this password confidential We ask you not to share a password with anyone Unfortunately the transmission of information via the internet is not completely secure Although we will do our best to protect your personal data we cannot guarantee the security of your data transmitted to our site any transmission is at your own risk Once we have received your information we will use strict procedures and security features to try to prevent unauthorised access 69 Ofgem Renewable Heat Incentive User Guide Uses made of the information We may use your information or
85. uments Please refer to these for immediate assistance when queries arise Once your application has been submitted Ofgem will respond to the Authorised Signatory within 20 working days 4 weeks for simple applications and 30 working days 6 weeks for complex applicatiohs to advise of the ackreditation decision taken on your application To complete your application you will need to provide information relating t your installation Thik may include details about the type of technology and equipment used the capacity of the installation meters installed the pren ises where the heat is used and financial information and details of any grant funding obtained e When completing an application the data you enter will be saved by the system every time you prodress to a new page Saved applications can be retrieved via the accreditation menu options e Any applications that are created on an account and not submitted within 3 mnths since the application was last saved will be removed from system and you will not be able to retrieve them e You will be asked to apply for preliminary accreditation rather than complete alfull application at this s age if the commissioning date of your installation is more than one month from the present date and you fall undeAthe following technology capacity criteria 1 Deep geothermal installations at all scales 2 Biogas installations up to the eligibility limit of 200kWwth 3 Solid biomass and MSW i
86. vation link to your email address Home Accessibility Co ere 2 Renewable Heat Incentive You are here Login Create A New RHI Account Forgot Password Home View Public Reports You have been sent an email notification with an account activation link that you can use to reset your password 1 26 You will receive an email notification containing an activation link Please either click on the highlighted link or copy and paste the URL web address link into your main browser page You will then have to accept the terms and conditions again and you will then be taken to a new page for security purposes you will be asked to select a new password before you can log into the Register again If at any stage you answer the questions incorrectly and you receive the onscreen message below you will be prompted to contact Ofgem as displayed Once you have contacted Ofgem our RHI Operations team will then pass on your details to our RHI Fraud and Compliance team who may contact you to verify further details before unlocking your account Home Accessibility of 2 Renewable Heat Incentive You are here Create A New RHI Account Forgot Password Maximum secret question attempts reached m You have reached the maximum attempt your account has now been locked View Public Reports Please contact the RHI Customer Support team at RHI enquiry ofgem gov uk or on 0845 200 2122 if you further assistance 18 Ofgem
87. ve gsten which may lead ts a comvicter sr a legal se regulatery asecter fee an offence cr of anal misconduct Our respons ibe 36 We will eedesveur te ceasre Met Me welste ia evaileble during werking Moura 09 00 te 37 00 Memday te Fiday Mewever Mere may Be cocswers when itis temsersrily umsuvallsble from Gems ts Os Read the ser PNR 2 Bst Me inform ster evailebic en De fe ia ecourete He Bst ie infermster on De webste ia at all omes scours ny Dees Any var atama ts Dass Terma and Conlitena m Sc sure satin 2 zumsend or CiacseSecs any ause ef De weise and imgeze limits an Die weite ats p 24 of Ress teres user account declaration eM ce provizon of esc Terma and Conditions stall met esasta a waiver of zuch right or provizon er any eier instance zs may aleur disecon cancel your semas to Die website immediately and wie z sitz cre perGens of it fer eny reazen Click the I zz ampt ne rcapenmbility se Inability and esnnct yeu mi coesisel uninkerrugled accea amp Gteecdy ce indteecdy kem any cause Governing Lew end Juradiction 22 Thess Terma sed Comdinama shell be h eta of England sed Wales accept box to accept the declaration amp the T amp Cs n nglend end Weles Any ispu ering under Ces Terma end CsediQces Mell be 28 coment is heid te Be imval d By a co cing previsiena Mall remain im f ll force Veretions frem Orme te Gene Detaila of var
88. wWhth Heat generated by all the 160 plants supplying heat to the heating system kwWhth Meter Readings eae Meter description Meter reading Meter reading date Test 100 1022 2013 The system calculates and displays the eligible heat output in kwh units and the qualifying percentage based on the information entered Test 100 Eligible heat output Qualifying percentage 185 00 Confirm Amend Print en Enter Fuel Measurements After reviewing data entered The details entered will appear in read select Confirm to proceeed and complete the Submission only format You can Amend the inputted data by selecting Amend 40 Ofgem Renewable Heat Incentive User Guide Eligible heat output and qualifying percentage based on the data entered are Shown This calculation is only shown at the end of every quarter Periodic Data Submission Exceptions 2 9 If any of the entered data is highlighted as an exception this will be displayed and a summary of the exception provided In order to proceed you must provide a reason against each exception raised cc 427 79 Renewable Heat Incentive User Management Accreditation Periodic Data Deciara tons Payments rou are here i l 5 5 ubmit Parnocd s Date Welcome Tost3 yore Fuel Management Periodic Data Submissio
89. xt sections of the RHI accreditation process will take the user through a series of structured questions required to enable the Ofgem RHI team to make an informed decision with regards to an applications eligibility The process involves answering a number of questions about the installation The key eligibility questions include Where the installation is situated Please note this must be selected correctly at the beginning of the application as this is not amendable If selected in error you must cancel the application Is it a domestic installation Date of installation commissioning Age of equipment MCS certification Microgeneration Certification Scheme Details of any grants Heat transfer medium Use of heat what and where Metering Technology specific questions The following flowchart outlines the areas covered during application process Installation General Details CHP Section Details Questions HB Questions HE Questions HA HC amp HD HG amp HG Technology Capacity MCS Certificates Specific Technology Info Installation Company Installation Date Address SIC Code Grants Type of Premises Specific Installation Info Metering Questions HJ amp Questions HI HK Heat Generation Use Questions HH Upload Personal Details Declaration Documents Authorised Authorised Questions HL Signatory Only Signatory Only 26 Ofgem Renewable Heat Incentive User Guide 3 4 If a message is displa
90. yed during the application process as a result of answers provided indicating that the installation is not eligible for the RHI scheme it will not be possible to progress any further through or submit the application Please note that the answers already provided to earlier questions are automatically saved by the system and can be resumed from that point once you have clarified any eligibility information as necessary Apply for Accreditation Tras ee tee GE al z bla for ER RHI BE Sl th plants eg ger th ee Lie Wie eee SE fey BE he bie when a the aan wag completed and twat organ Message displayed indicating that installation is not eligible for RHI Next button is not active therefore unable to progress any further 3 5 Saved applications can be viewed through the Resume Partially Completed Application menu option The User will be returned to the last question answered when the application was saved see point 3 10 for further information 3 6 Please note that the answers provided during the course of the application will determine the subsequent questions asked and any associated answer validations Therefore because of this link if answers are edited errors may be returned as the new answer may result in a mismatch with eligibility rules and or other answers already provided The screenshot below illustrates an example of this In this case the capacity of a solar thermal installation was changed fro
91. your readings into a spreadsheet which can be found at http www ofgem gov uk e serve RHI meter readings Pages index aspx Please note you will not be required to submit meter reading data if your installation is Biomethane 39 Ofgem Renewable Heat Incentive User Guide 2 7 If your installation is a Ground Source Heat Pump or Water Source Heat Pump you will be asked to answer the following questions which will be on the periodic data submission screen Electricity consumed by ap kh of electricity CP the heat pumplfsitkwhi consumed by the source pumps and or fans kh of electricity ah Back Up heaters integral consumed by the emitter to the heat pump system fans and or pumps kwh For GSHP and WSHP you will be asked to provide information required by DECC or DETI dependent on the location of the installation 2 8 After selecting Submit on the Periodic Data Submission screen the following screen is displayed The details you have just entered will appear in read only format Periodic Data Submission Fuel Management Submit Periodic Data Installation Details Edit Periodic Data View Periodic Submission Installation name MSW 600 C 4988 History RHI Id RHIOOO0000382 7 Estimated periodic submission Heat output data Heat generated by the 1150 Heat used for eligible 40 installation k whth purposes k

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