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SonicWALL CDP 5.0 Agent Tool User's Guide

1. Adding the User Mailbox Application to the Agent Tool Before you can use the Microsoft Exchange User Mailbox Backup and Restore feature you need to add the Microsoft Exchange User Mailbox application to the SonicWALL CDP Agent Tool Step 1 In the SonicWALL CDP Agent Tool click the Applications tab at the top of the window Step 2 In the left pane select Server Applications SonicWALL CDP 5 0 Agent Tool User s Guide IM Managing Server Applications in the Agent Tool Step3 In the right pane click the Add Application button J Agi Tool HS Terl Bes 12 Applikation Apokeaborn Peach He aojo els 7 Cieri Sip Serer Applic ations fi Served Dek ed MB Files 1 sooo Step 4 Inthe Add Application Backup dialog box select Microsoft Exchange Server User Mailbox Add Application Backup xj App m SOL Serj 2000 2005 Hevdi beaches Sere ae Li i i it Ekehaar Senei Lpi el birda brin Piesrinrp Set Fa lle Beck Step 5 Optionally select the Set for Offsite Backup checkbox to backup the User Mailbox application data offsite You can change this setting at any time after adding the User Mailbox application For information about configuring offsite backup see Configuring Offsite Backup of User Mailboxes on page 29 Step 6 Click OK After the User Mailbox application is added you can access it on the Applications tab A SonicWALL CDP 5 0 Age
2. Managing Server Applications in the Agent Tool If a single mailbox was selected the bottom pane of the User Mailbox application window displays the backup dates and the amount of disk space used for the selected mailbox A prr Tool M5 Tesi TI TAT Be veu pei e Ga P chee folders apekcatinne Search Help Pebesh GpEmantca T Chant gy oa 00 jeu Appication Hinon Exchange Uos Msiba di dye Bicoro Luc hal WEAH YH tg ar i Na SATH Ee eS een LHaf mil Adea Qing Leas Dou str Dad eine oF KU Se on Dik Cui EU Ra hugi T pt Fakai an Sie Sih can ese Fud SHANE d 16 PM E Eaa Pal ATI 2008 LIG PU ied D268 If Microsoft Exchange User Mailbox was selected backup data is displayed for all mailboxes At the application level one row is displayed for each user mailbox and the Size fields indicate the total size of all existing backups for that mailbox Microsoft Exchange Server User Mailbox ki ni pn Bar heres Bl pace 1 Ts J TSEN ose on Cual Leen Bice lia Sere cer Bie I Configuring Access to the Exchange Server This section describes how to configure access between the SonicWALL CDP appliance and the Exchange server where the user mailboxes reside You can use the default Use Trusted Connection setting which allows access to the Exchange server without providing credentials Or you can provide the user name and password credentials for accessing the Exch
3. 0 ee ee 5 Logging into the SonicWALL CDP Agent 5 Verifying SonicWALL CDP Operation 0 0 0 cee ee eee 6 Troubleshooting CDP Agent Tool Operation 7 SonicWALL CDP Agent Tool Feature Overview 2000 8 The Acent Tool Stats VIEW oure a E ita eh eek Ribs 8 The Agent Tool Foldets VIEW siewi b wiizji asil ib ra ise sa ala 9 The Agent Tool Applications View 0 ccc eee eee eens 13 The Agent Tool Search VIEW s s ssib sidostb mana dadud ene a diski eat sedate 15 Agent Tool Help Overview eee 18 Managing Server Applications in the Agent Tool Lee 19 Microsoft Exchange User Mailbox Backup and Restore 19 Microsoft Exchange InfoStore Backup and Restore 33 Active Directory Backup and Restore 0 c eee eee eee 22 SOL Backup and Restore sissa risinn bia era lara ra l bar 54 SonicWALL CDP 5 0 Agent Tool User s Guide X A SonicWALL CDP 5 0 Agent Tool User s Guide SonicWALL CDP Agent Tool User Guide This User s Guide provides installation procedures and configuration guidelines for deploying the SonicWALL Continuous Data Protection CDP Agent Tool The SonicWALL CDP Agent Tool provides user tools for backing up folder and application data The SonicWALL CDP appliance backs up data as changes occur and replicates them first locally and then if configured to a secure offsite location This real time data protection provides the most current fil
4. W ajl o Statue Feidevs Applieations Search Heip Figure 3 provides an image of the Applications window Figure 3 Agent Tool Applications View 188 Refresh gj Expand Al LO Cieri Appliratinns Client Applications a Meino Outlook m G Dnasn and Sellrgsp achive pos Akl Ayalon O Seer Applu ali ett Capea Cieni Aniara era ete al Cina LI Mi i sott Dutival C00 KD bl Applications allows administrators to view agent and server applications assigned for backup It provides a list that includes application name size and most recent backup date Archives can be restored or removed within Applications SonicWALL CDP 5 0 Agent Tool User s Guide q W SonicWALL CDP Agent Tool Feature Overview Adding a Client Application for Backup Step 1 Step 2 Step 3 Step 4 Step 5 Note Click the Applications button to view the Client Applications window Click the Add Application button Client Applications a if Add Apph abort With the exception of Outlook and Outlook Express only applications that are installed on your local PC will display in the Add Application Backup dialog box Select the desired application from the list Check the Set For Offsite Backup option for the folder to be backed up to the Offsite Service Click the Add button Repeat the process to add more applications If the Add Application dialog box is empty there are no more applications installed on the agent to be
5. ge f ta Dor iz peel eh l mm a alll xi Bie Vee ook fl Wo B le sj Fimirgah ie f para AJ CI Deri Appie LI Servet ipi ij 7 Bipi Emha ioiei L al a p Bachug im ersal ences cage Lira i 2 cece E eerie Ua blalen ipiri Hirra change eee indice i L Becerra l Wa STROH i vU WH fd Biol bia lore ra Shoe Ga H TE Ge E ra ball Misrosofi Exchange Server Infostore Eais Date H G eer Dek SL 417 et THAD ep DEF ad Fi W H Ei 1 2 ME SST La MI Aled THAD eit i oe Le TLS Pe ika ma SELS KE ATI BI B PH TH Hi Gt J EB TLE EE Pe 10 0 kig Bd 7 PETEN 46 Mal TOE ep rm Ep VTLS 2 Pe ALD HE LEEHE REEN 1 al TARD B Lal MP Ae BB a 10 00s HE Bd aE ST G5 Adel TH Hi IEH f TTPA E HAH LD HE l 7D HE ATEEN A H Jidel THLE Hip MESEN STE Se 2 Aid 1000 bie Ba EE PELEN LE H el TE el ALIE Se HFH 15 00 WE 15 HE TE PH THLE Hi 1 Hp Se BTI PH 23 Eel HS Hai WE ak ki jaw BT bell SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool If Microsoft Exchange InfoStore was selected backup data is displayed for all storage groups At the application level one row is displayed for each storage group and the Size fields indicate the total size of all existing backups for that group ii ior Tuul l Regional Co Appilartt l ipplktatieem l p a _ alp H b H ki Sisu Pode Lapokcetenc Seach Han C Ciri ire Microsoft Exchange Server Infostare L TI h
6. Uneme LUF Apphance TWO 1480 20 2EBF OL a kin German 1440 inn xm oY iieis HA 10 0 1 2k OMS Devekbomerd i144 Lenre i Cancel SonicWALL CDP 5 0 Agent Tool User s Guide q IM Setting up Your SonicWALL CDP Agent Verifying SonicWALL CDP Operation The following instructions provide a step by step process for verifying your SonicWALL CDP installation 1 If it is not already open launch the SonicWALL CDP Agent Tool from the Windows Start Menu Programs gt SonicWALL gt SonicWALL Continuous Data Protection gt SonicWALL Agent Tool In the CDP Agent Tool click the Folders button to enter folders view WMlEBlB o Staha Folders Agplinciions Search Hein At the bottom of the folders view screen click the Add Common Folder link Folders C ful Coreen Fokker st Hemmren Debete ber Select a common folder from the list such as Desktop or My Documents If your installation supports offsite backups an optional service and you wish to use this feature select the Set for Offsite Backup checkbox Click the OK button to start a backup Add Common Folder Backup peleci Common Folder Backup me l iDi umerti and Setting edmeiiDeihins zi PAD cured andi Selling aime F ruia l CAD camer end seltirgghadraniijp Dan CAD scument and Setting ddai eskia mi GAD ocuments and Settings Admiristralor F ae I i tunen snd Seirak Adniritti st ikMu Documenti ma CAD acumen aed Settings l nin EL l
7. section on page 12 e Saving to a Location section on page 12 e Viewing Folder Properties section on page 12 SonicWALL CDP 5 0 Agent Tool User s Guide q W SonicWALL CDP Agent Tool Feature Overview The Folders view allows you to view and edit your backed up folders To view the Applications window click the Folders button at the top of the Agent Tool interface FE EE LJ t Shah Feddess Sanndieahinns Search Hiriri Figure 3 provides an image of the Folders window Figure 2 Agent Tool Folders View ja Fobdert Harri Offtte Enabled UC Decurerts and Sangra D an Fake _ Folders 3 Add Foii zi Remevn Dd Versions om id en a Memowe Deleted Items Adding a Folder 1 In the Folders window at the bottom of the Agent screen click Add Folder 2 Select the folder you wish to add in the Browse For Folder window 3 Click the OK button Repeat the process to add more folders Adding a Common Folder 1 In the Folders window at the bottom of the Agent Tool screen click Add Common Folder 2 Select the folder you wish to add in the Add Common Folder Backup window 3 Select the Set for Offsite Backup checkbox to backup your files to a secure offsite location 4 Click the Add button Repeat the process to add more folders You must have Offsite Service enabled in order to back up files offsite Offsite Service is available as an optional subscription based service Consult with your network administrator if
8. 52 SQL Backup and Restore section on page 54 SonicWALL CDP 5 0 Agent Tool User s Guide q W installing the SonicWALL CDP Agent Tool Installing the SonicWALL CDP Agent Tool This section contains the following subsections Installation Prerequisites section on page 2 Configuration Information section on page 2 Downloading and Installing the SonicWALL CDP Agent Tool section on page 2 Installation Prerequisites In order to install the SonicWALL CDP Agent Tool you must have e A computer which meets or exceeds the following requirements e Pentium III 450 MHZ Processor e 256 MB of RAM e 40 MB of free disk space e Windows XP 2000 2000 Server or 2003 Server e Administrator privileges on the computer you are installing to e All applications closed before installing Configuration Information Have your network administrator supply you with the following information needed for SonicWALL CDP Agent setup Server Name The name of the SonicWALL CDP appliance you are connecting to Password The password for your SonicWALL CDP appliance if applicable CDP IP Address The static IP address for your SonicWALL CDP appliance Downloading and Installing the SonicWALL CDP Agent Tool Perform the following steps to download and install the SonicWALL CDP Agent Tool on your computer Downloading the Latest SonicWALL CDP Agent Tool Software 1 Open a Web browser on the computer you are
9. Active Directory button will not be displayed Step 8 In the window that displays select the version you would like to restore You may want to use the backup type full differential or date of the backup to determine which version to restore Step 9 Click Restore to Application Step 10 Select a folder to temporarily store the recovered data and click OK Step 11 After restoration is complete restart the Domain Controller in normal mode to complete Active Directory restoration SonicWALL CDP 5 0 Agent Tool User s Guide q Mi Managing Server Applications in the Agent Tool SQL Backup and Restore This section provides brief instructions for backing up and restoring a Microsoft SQL server For more information see the SonicWALL CDP Administrator s Guide Backup Up SQL To add Microsoft SQL for backup using the Agent Tool perform the following steps Step 1 Open the SonicWALL Agent Tool on the SQL server Step 2 Goto Applications and add Microsoft SQL The following options are available to edit for SQL using the Agent Tool e Backup Interval Default or custom e Remove SQL Server Instance Stop backing up a SQL Server instance e Restore Database Restore a backed up database version e Remove Database Stop backing up the database Restoring SQL Recovery of data from Microsoft SQL using SonicWALL CDP allows users to retrieve Microsoft SQL revisions from an agent machine previously configured to backup that da
10. Corporation in the U S and other countries Netscape Navigator and Netscape Communicator are also trademarks of Netscape Communications Corporation and may be registered outside the U S Adobe Acrobat and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the U S and or other countries Other product and company names mentioned herein may be trademarks and or registered trademarks of their respective companies and are the sole property of their respective manufacturers SonicWALL GPL Source Code GNU General Public License GPL SonicWALL will provide a machine readable copy of the GPL open source on a CD To obtain a complete machine readable copy please send your written request along with a certified check or money order in the amount of US 25 00 payable to SonicWALL Inc to General Public License Source Code Request SonicWALL Inc Attn Jennifer Anderson 1143 Borregas Ave Sunnyvale CA 94089 Limited Warranty SonicWALL Inc warrants that commencing from the delivery date to Customer but in any case commencing not more than ninety 90 days after the original shipment by SonicWALL and continuing for a period of twelve 12 months that the product will be free from defects in materials and workmanship under normal use This Limited Warranty is not transferable and applies only to the original end user of the product SonicWALL and its suppliers entire liability and Customer s s
11. Test Bow 32 Applications 1 LI Chen Appear f bl BE iF fi LI L Wizi LIL barri C bikia E tiiri s Lh IM nk Used 2MB es we I Step 4 In the Add Application Backup dialog box select Microsoft Exchange Server InfoStore Step 5 Optionally select the Set for Offsite Backup checkbox to backup the InfoStore application data offsite You can change this setting at any time after adding the InfoStore application For information about configuring offsite backup see Offsite Backup of Storage Group on page 42 Step 6 Click OK After the InfoStore application is added you can access it on the Applications tab Configuring Storage Group Backup This section contains the following subsections e Adding Storage Group for Backup section on page 39 e Scheduling Backups section on page 40 A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil Adding Storage Group for Backup Once the Microsoft Exchange Server InfoStore application is configured it can be used to add a Microsoft Exchange Server for backup To avoid confusion between the Microsoft Exchange Server InfoStore application and the actual Microsoft Exchange Server that requires a backup the latter is referred to as Storage Group under the CDP Agent Tool Graphic User Interface Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 In the left pane expand Ser
12. active Authentication Ed Hi achme Wek SSE 64 01 Use Trusted Connection User Name ledpqal asadmin Password SHRM EERE Save Cancel Step 5 Type the user name into the User Name field This account must have privileges for accessing user mailbox data on the Exchange server see KB821897 Step 6 Type the password into the Password field Step 7 To test the connection between the User Mailbox application and the Exchange server click the Test Connection button Step 8 To save this configuration click Save Configuring Access to the Exchange Server Without Credentials You can choose to access the Exchange server without using login credentials Note In this case you are using the current user privileges to access Microsoft Exchange and Active Directory Actual backups will be executed using the local SYSTEM account A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil To configure trusted access without the need for login credentials when SonicWALL CDP accesses the Exchange server perform the following steps Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 In the left pane under Server Applications select Microsoft Exchange User Mailbox Step3 In the right pane click the Configure Authentication button Step 4 In the Authentication dialog box select the Use Trusted Connection checkbox Step 5 To test the
13. backed up Removing a Client Application from Backup Step 1 Step 2 Step 3 Step 4 Click the Applications button to view the Client Applications window Select the desired application from the list in the Agent window Lo Cier Appbcshons p Miu QI Siver Applientinns Click the Remove Application button Outiook 2000 2002 XP 2003 ad E Renere Fuqna ku Uhe Backup pia Duinak NN Ama Aaa Feet 1 Fibri i li Oeri Bataj lius Is Podey Gsped False ci noo EB A warning screen displays Click Yes to remove the application A SonicWALL CDP 5 0 Agent Tool User s Guide SonicWALL CDP Agent Tool Feature Overview lili Restoring a Client Application Step 1 Click the Applications button to view the Client Applications window Step 2 Click the Expand All button to expand the application lists and show archive files if Helrech ia Enparrd Ady A z LI Oeri Apear eres se 49 CNMecunert end Semingr o E Ah ri b See Aggies Step 3 Right click on the archive file for the program you want to restore and select Restore a Version Jd Chet Agee A ibei Mizasull Dullouk D Cilazumenti and Settings pesudrnil neal Ma O Sereer Appb ib ni Restore aberag he Tora Cad Ween ji Step 4 In the Restore a File Version window select the version you with to restore and click the Restore button Step 5 Select a location to restore the file to and click the OK button Using Server Appl
14. by mistake by the administrator or a script program keeping the remainder of the database up to date In this case the administrator selects the old data that needs to be pushed on top of the latest data during replication after the server is rebooted out of Recovery Mode A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil To restore Active Directorv using the Agent Tool perform the following steps Step 1 Restart the Domain Controller in Directory Services Restore Mode indows 2688 Advanced Options Menu Please select an option safe Mode with Command Prompt Enable Boot Logging Enable VGA Mode Last Kumm inrul Cont igana dE Directory Services Restore Hode HUindows 28688 domain controllers onl Ma bug ging Hoda k Howl Horra iy Jso T and to move the highlight to your choice Press Enter to chooser Step 2 Login as Restore Mode Administrator Step 3 Open the SonicWALL Agent Tool Step 4 Click Applications in the Agent Tool toolbar Step 5 Inthe left hand navigation toolbar expand the Server Applications tree Step 6 Highlight Microsoft Active Directory Step 7 In the right hand portion of the window highlight one of the backup versions and click Restore Active Directory Note The option to restore Active Directory content using the Restore Active Directory button is only available if there is data to restore If there is no data to restore the Restore
15. can recover Exchange server data only up until the last full backup Additionally incremental or differential backups will no longer be allowed For more information see the following e http support microsoft com kb 3 14605 e http technet microsoft com en us librarv bb331968 aspx SonicWALL CDP 5 0 Agent Tool User s Guide q Mi Managing Server Applications in the Agent Tool Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 SonicWALL recommends that the circular logging feature in MS Exchange be turned off for all platforms when the SonicWALL CDP Agent is installed The procedure for turning off circular logging applies to the following system configuration e 32 bit machine MS Windows SBS 2003 and MS Exchange 2003 e 64 bit machine MS Windows SBS 2008 and MS Exchange 2007 To turn off circular logging perform the following steps Start the Exchange Management Console In the console tree expand Server Configuration and then click Mailbox In the work pane right click the storage group for which you want to disable circular logging and then click Properties The lt Storage Group Name gt Properties dialog box appears Clear the Enable circular logging check box Click OK To make your changes to the circular logging settings effective restart the Microsoft Exchange Information Store service or dismount and then mount all of the databases in the storage group ESE Backup Client DLL CDOEXM Requirements S
16. cerns e ri carelulp End User Literse A i dnl Pa Tie Some YALL Erabll mi Leara fi iesiert it aga apeme belva you ku you compara and Soris AL ir ihe Gorica COF podad viih cludes computer ji thu e poniad fatensli ard map ri kuda onie of ekeit dooumentahon Picts a Sobama ui Sollee Fin at l bu Semti pa itti hu make aal copies af the Salene Panducd por wigi tr the bera od the Entara Aeae PRODUC UCEHS 6 Thu Faki c pasda bxi di rriti lar Sad henaa enprighi beste wa well as other rielirciual property huwa and bannire The Slt Pregu ni i ni d rect i ddi GRANT OF LICENSE Sie parir poli a roerien uban nghi in ues Co eA She ez of ls keme So ese i do met peten the seed of the icende boftamntril SonicWALL CDP 5 0 Agent Tool User s Guide q W installing the SonicWALL CDP Agent Tool 5 Enter a User Name and Company Name and click the Next button to continue sonic WAL Continuous Jala Protection Imlalbhieli Wizard Customer Mamati Plage ania piu mdai Fics enter you name and the nima of ihe compan for which rou werk Uara Hare Tn Alar Grempanrigi Home ee C empl 6 To install the software click Install sonic WALL Continuows Jala Protection Inslaltiecld Wizard Ready ta install the Program Tike maid ri rec to begn mialan Click Iraia ta bagin the inhalation Ih ao vaanii dee Or change ery of pour nualan seating chek Back Cik Cancel to eal lhe vazad
17. connection between the User Mailbox application and the Exchange server click the Test Connection button Step 6 To save this configuration click Save Configuring Offsite Backup of User Mailboxes This section describes how to configure the User Mailbox application to backup user mailboxes to an offsite SonicWALL CDP appliance Offsite backup settings must already be configured in SonicWALL CDP Enterprise Manager and the offsite appliance must be available For instructions and information see the SonicWALL CDP Administrator s Guide Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 In the left pane under Server Applications select Microsoft Exchange User Mailbox Step3 In the right pane click the Offsite Backup button Step 4 In the Offsite Status dialog box select the Check for offsite backup checkbox Maver Exchange Senet Un Hal dlae raluz E Uea ke uine backup Crt Bhala Carcel Step 5 Click Set Status Restoring User Mailboxes This section describes how to restore an individual user mailbox backup to the Exchange server During the restore process the backed up data is first copied to a temporary location and then copied to the Exchange server Note The current account must have privileges to access the Exchange server See KB821897 Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 In the left pane under Microsoft Exchange User Mailbox select t
18. using to administer the SonicWALL CDP appliance 2 Enter lt http software sonicwall com applications dataprotect gt in the Location or Address bar The MySonicWALL CDP Software download Web page displays A SonicWALL CDP 5 0 Agent Tool User s Guide Installing the SonicWALL CDP Agent Tool W 3 Click on the download link and choose Save As to download the latest version of SonicWALL CDP Software to a location on your hard drive Installing the SonicWALL CDP Agent Tool 1 Navigate to the folder where your software is downloaded and extract the files 2 Open the Setup exe file to begin the installation process Note If you are running Windows XP SP2 or use a third party firewall you may receive a warning during installation of the SonicWALL CDP software For more information on configuring your firewall to work with SonicWALL CDP refer to the SonicWALL CDP Administrator s Guide 3 Select your preferred language and click Next If you wish to change your language at a later time you will need to uninstall and re install the software sonic WAL Continuous Jala Protection Inslalbhieli Wizard Chmnar Setup Language peci the araia for Ha iisladiateon ron tea chokes beki If you agree to the terms and conditions select the I accept the terms of the license agreement option and click the Next button 4 SonicWALL Continuous Jala Prolection Inslalbhiebi Wirard Liter qrrement Pleat reed ihe hoba
19. you are unsure about the availability of this service on your SonicWALL CDP appliance A SonicWALL CDP 5 0 Agent Tool User s Guide SonicWALL CDP Agent Tool Feature Overview lili Backing Up Files Offsite 1 In the Folders window select the folder you wish to backup offsite 2 At the bottom of the Agent Tool screen click Backup Offsite 3 Select the Check for offsite backup checkbox and click the Set Status button Note You must have Offsite Service enabled in order to back up files offsite Offsite Service is available as an optional subscription based service Consult with your network administrator if you are unsure about the availability of this service on your SonicWALL CDP appliance C1 DASHBOARD xi Remove Folder Hg Backup sd faite LO Restore Deleted Folder al Properties x Remove Old Versions x Remove D eleted ltem ka Save Ta Location Disk Used 1 MB Files selected for O ffsite backup display their status using the following color code Offsite Status O Grav Pending transfer the file or folder is marked for offsite backup but has not vet been copied O Blue Parent folder marked for backup this folder along with all subfolders and files will be backed up O range Pending update with a newer copy a version of the file or folder exists offsite but does not yet contain the latest changes G reen Totally synchronized the latest version of the file on the CDP has been replica
20. 1 0348 1 20 MB AA ES ER 841 S558 AAIEN 12 Mi i tk MR MB MM E TEE HE 15 0 his TELJ MS TOLL RAS LL EN hata TOUGH Pi TUD Me 20 Mb TED hin TAUI MS TJ BS 10 00 Mi TED et TRUI Me TAU aS 15 0 hate lill ta Pest ZA KEE Backup Date TOO AT AM TPLA 2 22 hele FAME TEF AJ EVA 10 PH WALA ft ae A FANAN bi oss FM SL i EFH METODU 2 SS 175 FH FALAR TA AH FAFA ETA Forio ii H AH FIADH i HAH TAHAN 2 HAH WEL To AH TAAA 12a PH SA A Le P AGE TE PM Step 4 In the Restore Storage Group dialog box select the backup that vou want to restore Restore Storage Group l Eo xl Selectltem Ta Restme Object Microsoft Information StorekFirst Storage Group Version 10 241 KE 10 241 KE 10 241 KE 10 241 KE 15 361 KE 10 241 KE 244 rro KE Differential Differential Differential Differential Differential Differential Full 9 2357 2008 b 34 grz 2008 4 54 S723 72008 2 54 gr23r 2008 12 5 grar 2008 10 3 q 22 72008 8 32 q 22 2008 5 11 Restore To Application Restore Ta Disk Cancel Step 5 Click Restore To Application The Browse For Folder dialog box appears A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil Step6 In the Browse For Folder dialog box do one of the following to select a temporarv location e Select an existing folder to store the temporary copy of the InfoStore data e Click Make New Folder to create a ne
21. 7 Once the software installation is complete click the Finish button You have successfully completed SonicWALL CDP Agent Tool y SonicWALL CDP 5 0 Agent Tool User s Guide Setting up Your SonicWALL CDP Agent W Setting up Your SonicWALL CDP Agent The following section provides instructions for setting up the CDP Agent Tool This section contains the following subsections Logging into the SonicWALL CDP Agent section on page 5 Verifying SonicWALL CDP Operation section on page 6 Logging into the SonicWALL CDP Agent Perform the following steps to login to your SonicWALL CDP Agent for the first time 1 Launch the SonicWALL CDP Agent Tool from the Windows Start Menu Programs gt SonicWALL gt SonicWALL Continuous Data Protection gt SonicWALL Agent Tool Note If you are running Windows XP SP2 or use a third party firewall you may receive a warning during initial launch of the SonicWALL CDP software For more information on configuring your firewall to work with SonicWALL CDP contact your network administrator or refer to the SonicWALL CDP Administrator s Guide 2 Choose the correct CDP Appliance from the list and click the Connect button If you are unsure which CDP appliance to connect to contact your network administrator before continuing with setup Select SonicWALL COP Appliance Appiances Aviah hare IF Sikhe caiba 132 Vie 1 Ta b ubi Server oss S54 Unegeteed COF ppes 0487 234
22. Business Continuity Solutions SonicWALL CDP 5 0 Agent Tool User s Guide SONICWALL SONICWALL gt MENT es IKOUEMLERN b Bi ja PRLEN TA A r IKA BAR H j SonicWALL CDP Agent Tool User s Guide Version 5 0 SonicWALL Inc 1143 Borregas Avenue Sunnyvale CA 94089 1306 Phone 1 408 745 9600 Fax 1 408 745 9300 E mail info sonicwall com Copyright Notice 2008 SonicWALL Inc All rights reserved Under the copyright laws this manual or the software described within can not be copied in whole or part without the written consent of the manufacturer except in the normal use of the software to make a backup copy The same proprietary and copyright notices must be affixed to any permitted copies as were affixed to the original This exception does not allow copies to be made for others whether or not sold but all of the material purchased with all backup copies can be sold given or loaned to another person Under the law copying includes translating into another language or format Specifications and descriptions subject to change without notice Trademarks SonicWALL is a registered trademark of SonicWALL Inc Microsoft Windows 98 Windows NT Windows 2000 Windows XP Windows Server 2000 Windows Server 2003 Microsoft Exchange Server Internet Explorer and Active Directory are trademarks or registered trademarks of Microsoft Corporation Netscape is a registered trademark of Netscape Communications
23. DP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil Configuring Offsite Backup of Storage Group This section describes how to configure the InfoStore application to backup Storage Groups to an offsite SonicWALL CDP appliance Offsite backup settings must already be configured in SonicWALL CDP Enterprise Manager and the offsite appliance must be available For instructions and information see the SonicWALL CDP Administrator s Guide Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 In the left pane under Server Applications select Microsoft Exchange InfoStore Step 3 In the right pane click the Offsite Backup button Step 4 In the Offsite Status dialog box select the Check for offsite backup checkbox x Microsoft Exchange Semer indoStens offtde sietu T Check for otite backup Step 5 Click Set Status Restoring a Storage Group This section describes how to restore an individual Storage Group You can restore the Storage Group in two ways e Restore to Application Copies the data directly to the Exchange database e Restore to Disk Copies the data to a folder on the local disk then another CDP tool is used to copy it to the Exchange database During the restore process the backed up data is first copied to a temporary location and then copied to the Exchange server Storage Group directory It is recommended to dismount all the databases within the Sto
24. Service again 5 Verify that there is no other content filtering or personal firewall software running SonicWALL CDP 5 0 Agent Tool User s Guide q W SonicWALL CDP Agent Tool Feature Overview SonicWALL CDP Agent Tool Feature Overview The following section provides instructions for using the SonicWALL CDP Agent Tool This section contains the following subsections The Agent Tool Status View section on page 8 The Agent Tool Folders View section on page 9 The Agent Tool Applications View section on page 13 The Agent Tool Search View section on page 15 Agent Tool Help Overview section on page 18 The Agent Tool Status View This section contains the following subsections e Changing the Appliance section on page 9 e Adding a Folder section on page 9 e Adding an Application section on page 9 The Status view allows you to view current status change appliances add folders and add applications To view the Status window click the Status button at the top of the Agent Tool interface Pr Ca m F t Gius Fokis Applications Seach Helps Figure 1 provides an image of the Status window which displays the File Activity Log Figure 1 Status View Pa bien Joi dei af iJ a P u folji si late gk sfera pis Ha ot g ti ha konkrit b F ski fa i kuri s an SONICWALL figear lirlarmati erti bytes e Teed ee Pis Court Ii Crh Led kif me il smin
25. Shwe f Eiig She She ir Ditk jid Diered CEE 1 hek Dffevantisi eco l had Diea kal Differenti f ad Dirar l ied Daina elf bel Fus Dik Uliedi I MAB In the right pane click the Restore Storage Group button al l x Haii E iri en a WIARE SM WIARE S bisan nia Stone Fr a Git U EEA fe MRA 24 ROME Sira on Dnk 47 41 ED 1 25 MR gel FS RS UZU SE i AT Fai iet BEN HEH JEN 1 62 MB 1 zt Miti Wy ashe 1 0348 1 20 MB AA ES ER 841 S558 AAIEN 12 Mi i tk MR MB MM E TEE HE 15 0 his TELJ MS TOLL RAS LL EN hata TOUGH Pi TUD Me 20 Mb TED hin TAUI MS TJ BS 10 00 Mi TED et TRUI Me TAU aS 15 0 hate lill ta Pest ZA KEE Backup Date TOO AT AM TPLA 2 22 hele FAME TEF AJ EVA 10 PH WALA ft ae A FANAN bi oss FM SL i EFH METODU 2 SS 175 FH FALAR TA AH FAFA ETA Forio ii H AH FIADH i HAH TAHAN 2 HAH WEL To AH TAAA 12a PH SA A Le P AGE TE PM Step 4 In the Restore Storage Group dialog box select the backup that vou want to restore Restore Storage Group l Eo xl Selectltem Ta Restme Object Microsoft Information StorekFirst Storage Group Version 10 241 KE 10 241 KE 10 241 KE 10 241 KE 15 361 KE 10 241 KE 244 rro KE Differential Differential Differential Differential Differential Differential Full 9 2357 2008 b 34 grz 2008 4 54 S723 72008 2 54 gr23r 2008 12 5 grar 2008 10 3 q 22 72008 8 32 q 22 2008 5 11 Restore To A
26. Step 7 Click OK The application displays a progress bar as the backed up data is copied to the temporary folder and then to the user s mailbox on the Exchange Server When the restore process is complete the progress bar dialog box closes and the Restore Completed dialog box is displayed Step 8 Click OK in the Restore Completed dialog box Note After the data is restored to the Exchange server you may need to synchronize your local mail client Outlook in order to see restored emails Removing User Mailboxes from the Backup Schedule This section describes how to remove a user mailbox from the list of mailboxes scheduled for backup N Note Removing a user mailbox also removes all existing backups of that mailbox Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 Inthe left pane under Microsoft Exchange User Mailbox select the user mailbox that you want to remove from the backup schedule Step3 In the right pane click the Remove Mailbox button Step 4 Click Yes in the confirmation dialog box SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool Removing the User Mailbox Application Step 1 Step 2 Step 3 Step 4 This section describes how to remove the User Mailbox application from the SonicWALL CDP Agent Tool Removing the User Mailbox application also removes all existing mailbox backups In the SonicWALL CDP Agent
27. Tool click the Applications tab In the left pane select Microsoft Exchange User Mailbox In the right pane click the Remove Application button Click Yes in the confirmation dialog box SonicWALL Remove Application 1 x i Do vou wish to remove this application Microsoft Exchange Server User Mailbox Verifying User Mailbox Backup Activity Step 1 Step 2 This section describes how to tell if your user mailbox backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent Tool You should see log entries showing backups right after adding one or more user mailboxes to the backup schedule and then after each scheduled backup In the SonicWALL CDP Agent Tool click the Status tab at the top of the window View the log entries in the bottom right pane A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil Each related entry contains the application name in the Name column LA Avert Tool MS Test Bon 3 2 Status Tele a Oo tis Shstuet Folders Appliralicra Seach Help Ga Change Appkance pfu New Foke D padd Appbcalon File Activity Log SONICWALL gt ett Agent Information Anpe WE Tires Bor 5 li ai J Di k Lead DKE Frisk v 104 We Agent Status Agad Slate kkor Lipian Gurun Policy Setlings Foin Hrmr Ceim Poey Hata L a kpi Bat
28. ailbox Backup and Restore feature includes the following capabilities e Convenient interface for adding user mailboxes to or deleting them from the backup process e Ability to set the backup schedule for a group of mailboxes or for individual user mailboxes e Secure login using credentials to Microsoft Exchange server e Optional automatic backup of user mailboxes to an offsite location e Retention of multiple backups for each user mailbox See the following sections e Platforms that Support User Mailbox Backup and Restore section on page 20 e How Does User Mailbox Backup and Restore Work section on page 20 e Installation Prerequisites section on page 21 e Adding the User Mailbox Application to the Agent Tool section on page 23 e Adding User Mailboxes for Backup section on page 25 e Scheduling Backups for User Mailboxes section on page 26 e Configuring Access to the Exchange Server section on page 27 e Configuring Offsite Backup of User Mailboxes section on page 29 e Restoring User Mailboxes section on page 29 SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool e Removing User Mailboxes from the Backup Schedule section on page 31 e Removing the User Mailbox Application section on page 32 e Verifying User Mailbox Backup Activity section on page 32 Platforms that Support User Mailbox Backup and Restore The SonicWALL CDP Mic
29. ange Server 2007 Service Pack 1 available at the Microsoft Download Center Navigate to Microsoft Download Center at lt http www microsoft com downloads gt Type in E2K7SP1EN32 exe in the search window and select Go List of results will appear Select the Exchange Server 2007 Service Pack 1 page Scroll down to the bottom of the page and select the Download button next to E K7SPIEN32 exe file Make sure to download the 32 bit version the 64 bit version does not include the missing DLL file Extract the E2K7SP1EN32 exe file making sure to note down the extraction folder Navigate to the extraction folder from step 3 and to the following path lt setup serverroles common path gt inside the folder Locate EsEbcli2 dll file right click it and select Copy from the pop up menu Navigate to C Program Files x86 SonicWALL SonicWALL Continuous Data Protection folder Right click inside the folder and select Paste from the pop up menu Restart the CDP Agent Tool and the SonicWALL CDP Agent Service The Microsoft Exchange Server InfoStore application should function properly SonicWALL CDP 5 0 Agent Tool User s Guide q Mi Managing Server Applications in the Agent Tool Active Directory Backup and Restore This section provides brief instructions for backing up and restoring Active Directory For more information see the SonicWALL CDP Administrator s Guide Backing Up Active Directory To add Active Directory for ba
30. ange server In either case you can test the connection between the SonicWALL CDP appliance and the Exchange server N Note If the Use Trusted Connection setting is selected the actual backup process uses the local SYSTEM account to access the Microsoft Exchange database SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool Configuring Login Credentials for the Exchange Server Before configuring the User Mailbox application to use credentials when accessing the Exchange server you must first configure the credentials on the Exchange server The user name must have appropriate privileges to access user mailbox data on the Exchange server For more information about configuring users and access privileges on Microsoft Exchange see the Microsoft knowledge base articles at http support microsoft com kb 82 1897 http support microsoft com kb 556045 To configure a user name and password for SonicWALL CDP to use when accessing the Exchange server perform the following steps Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 In the left pane under Server Applications select Microsoft Exchange User Mailbox Step3 In the right pane click the Configure Authentication button Step 4 Inthe Authentication dialog box to configure the access credentials for the Exchange server clear the Use Trusted Connection checkbox The User Name and Password fields become
31. avigate to Servers Step 4 Expand Servers right click on the server name and then click Properties Step 5 In the Security tab add this user to Administrator group or user Step 6 Make sure this user has Full control permissions Step 7 Logout of the MS Exchange server machine and then log back in as the cdpAdmin user Step 8 Open SonicWALL CDP Agent Tool select the Application tab and add MS Exchange User Mailbox Step 9 Click the Configure Authentication button Enter the user credentials in the authentication dialog box User Domain user yourDomain cdpAdmin Password password for user cdpAdmin SonicWALL CDP 5 0 Agent Tool User s Guide q Mi Managing Server Applications in the Agent Tool Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Configuration on a 64 bit Machine To configure the Exchange admin user on a 64 bit machine MS Windows 2003 2008 and MS Exchange 2007 perform the following steps Create a user in Active Directory User and Computer in the Domain Controller DC computer such as cdpAdmin Add this user cdpAdmin to the group Backup Operator On the MS Exchange machine access the Microsoft Exchange Shell by going to Start gt Programs gt Microsoft Exchange Server 2007 gt Exchange Management Shell To set the Exchange View Only Administrator role type the command in the following format add exchangeadministrator lt service_account_name gt role ViewOn
32. ck the Applications tab Step 2 Inthe left pane select Microsoft Exchange Info Store Step3 In the right pane click the Remove Application button Step 4 Click Yes in the confirmation dialog box Do vou wish to remove this application wi Microsoft Exchange Server InfoStore SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool Verifying InfoStore Backup Activity This section describes how to tell if your Microsoft Exchange backups are working correctly You can view log entries showing the backups in the Status page of the SonicWALL CDP Agent Tool You should see log entries showing backups right after adding one or more storage groups to the backup schedule and then after each scheduled backup Step 1 In the SonicWALL CDP Agent Tool click the Status tab at the top of the window Step 2 View the log entries in the bottom right pane Each related entry contains the application name in the Name column ja fer 0T p Yeats Foden Appicattoni Seach Hep wi Chesa jiipplazza Aid Meek Addiprlegmi SONICWALL File Activity Loy geni inina Appii BEE Feel Bae 2 ie ad Lijk Lae Tait Aw eles fuqi Stare Apert Selle Li ed hi Policy Setings Te Pe Cities Bech Ma agente A jil ii Tiers Carve Deck ied G1 MG Flea 16 ROO Manually Obtaining EsEbcli2 dll For 64 bit Machine The SonicWALL CDP MS Exchange InfoStore Backup and Res
33. ckup using the Agent Tool perform the following steps Step 1 Open the SonicWALL Agent Tool on the Domain Controller Step 2 Goto Applications and add Active Directory The following options are available to edit for Active Directory using the Agent Tool e Configure Authentication Trusted Connection or manually specify username password e Configure Backup Interval Default or custom e Backup Offsite Send data to the Offsite Service e Remove Server Application Stop backing up Active Directory Restoring Active Directory You cannot restore Active Directory in normal Windows mode This is because the service is already active Boot your computer by pressing F5 or F8 after POST BIOS and before Windows splash screen depending on hardware specs of the server and select the Directory Services Recovery Mode DSRM Once in safe mode you can restore the Active Directory as an application This is because in safe mode the Active Directory is disabled This procedure applies to a single server Active Directory and is intended for disaster recovery Restoring Active Directory will cause the loss of any changes to AD since the date of the backup that is being restored SonicWALL recommends the use of redundant Active Directory domain controllers In the case of mirrored Active Directory domain controllers you can optionally restore a small part of the database rather than the entire database for example because some people were deleted
34. der and a database consistency check should be run at each step See the following sections e Recovering SQL section on page 55 e Restoring SQL to Application section on page 55 e Restoring SQL To Disk section on page 56 A SonicWALL CDP 5 0 Agent Tool User s Guide Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 1 Step 2 Step 3 Step 4 Managing Server Applications in the Agent Tool lil Recovering SQL The Agent Tool displavs a useful log in the Status page showing each database being backed up If Local Management is disabled for the Agent s policy then the Agent Tool will not be able to perform backup and restore operations To restore a Microsoft SQL database using the Agent Tool perform the following steps Click Applications in the Agent Tool toolbar In the left hand navigation toolbar expand the Server Applications tree Expand the Microsoft SQL tree and select the database you want to restore In the right hand portion of the window highlight one of the backup versions and click Restore Database In the window that displays select the version you would like to restore You may want to use the backup type full differential or date of the backup to determine which version to restore Click Restore to Application to restore the revision directly to the application or click Restore to Disk to restore the revision to disk To restore to disk select the l
35. der is being restored Restoring Previous File Versions 1 In the Folders window select the file you wish to restore to a previous version 2 At the bottom of the Agent screen click Restore File Version 3 Select the version you wish to restore from the list and click the Restore button 4 Select the location to which you wish to restore the file version and click the OK button Saving to a Location 1 In the Folders window select the folder you wish to save 2 At the bottom of the Agent Tool screen click Save to Location 3 Choose a location in which to save the folder and click the OK button Viewing Folder Properties 1 In the Folders window select the folder for which you wish to view properties 2 At the bottom of the Agent Tool screen click Properties A SonicWALL CDP 5 0 Agent Tool User s Guide SonicWALL CDP Agent Tool Feature Overview W The Agent Tool Applications View This section contains the following subsections e Adding a Client Application for Backup section on page 14 e Removing a Client Application from Backup section on page 14 e Restoring a Client Application section on page 15 e Using Server Applications section on page 15 Applications a function within the Agent Tool allows the administrator to view client applications and server applications assigned for backup To view the Applications window click the Applications button at the top of the Agent Tool interface
36. e and system backup possible By combining the advantages of local disk based backup fast recovery with offsite backup the SonicWALL CDP appliance helps protect your network from threats of data loss Offsite backup is offered as a subscription based service This guide contains the following subsections e Installing the SonicWALL CDP Agent Tool section on page 2 Installation Prerequisites section on page 2 Configuration Information section on page 2 Downloading and Installing the SonicWALL CDP Agent Tool section on page 2 Troubleshooting CDP Agent Tool Operation section on page 7 e Setting up Your SonicWALL CDP Agent section on page 5 Logging into the SonicWALL CDP Agent section on page 5 Verifying SonicWALL CDP Operation section on page 6 e SonicWALL CDP Agent Tool Feature Overview section on page 8 The Agent Tool Status View section on page 8 The Agent Tool Folders View section on page 9 The Agent Tool Applications View section on page 13 The Agent Tool Search View section on page 15 Agent Tool Help Overview section on page 18 e Managing Server Applications in the Agent Tool section on page 19 Microsoft Exchange User Mailbox Backup and Restore section on page 19 Microsoft Exchange InfoStore Backup and Restore section on page 33 Active Directory Backup and Restore section on page
37. e i Haagan Erain CAKE 10 ers Hona tal Carer Ti Diek Ured 0 kit ae Fass 5 l TIT XI mi l Microsoft Exchange InfoStore Backup and Restore This section describes how to configure and use the Microsoft Exchange InfoStore Backup and Restore server application in SonicWALL CDP 5 0 SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore is a feature that allows you to backup and restore a Microsoft Exchange Storage Group The InfoStore is backed up onto your SonicWALL CDP appliance You can use this feature by adding the Microsoft Exchange Server InfoStore application to the SonicWALL CDP Agent Tool From the Agent Tool you can use the InfoStore application to configure the backup schedule the parameters for offsite backup and to restore the Microsoft Exchange Storage Group back to your machine Note The SonicWALL CDP appliance must be licensed for server applications The SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore feature provides the functionality and flexibility that you need to backup and restore a Microsoft Exchange Storage Group The InfoStore Backup and Restore feature includes the following capabilities e Convenient interface for adding InfoStore to or removing it from the backup process e Ability to set and manage the backup schedule e Optional automatic backup to an offsite location e Retention of multiple backup versions SonicWALL CDP 5 0 Agent Tool User s Guide q Mi Managing Serv
38. e left hand window What din pou want ta seaech for ey Sane Appi ations Cieni Applikatieru Select the folder you want to search from the Folder drop down menu or select Search All Folders Enter a search string in the All or part of the file name field To search a specific date or date range select a last modified date from the pre defined time ranges in the When was it modified drop down menu or specify your own dates in the drop down menus below To search for a specific file size or file size range select a size from the What size is it drop down menu or specify your own size or size range below Select a value from the How many backup versions should exist drop down menu and enter a number To search only for folders marked for Offsite Service backup select Yes from the Marked for offsite backup menu A SonicWALL CDP 5 0 Agent Tool User s Guide SonicWALL CDP Agent Tool Feature Overview lili Step 8 If searching for folders marked for offsite backup choose to search only for folders which currently exist at the Offsite Service by selecting Yes from the Exists offsite drop down menu Step 9 Click the Search button to start your search Searching Within Server Applications Step 1 In the Search view select Server Applications form the left hand window What do you want to search for Files sewer Applicatia Step2 Select an application to search from the Application drop down menu Step 3 Click the Search b
39. ee DI citi g T Set Foe Die Backup Sieg a Foes App eshions Search Hirip y SonicWALL CDP 5 0 Agent Tool User s Guide Setting up Your SonicWALL CDP Agent W 8 To verify your common folder backup view the File Activity Log The file activity log displays the files that are currently backed up File Aecthyity Log hares G ar Date Time Sisa Corpin Somu WALL Samel M1906 Ur DO FHA KE In Poon Note For more information on configuring your SonicWALL CDP appliance refer to the SonicWALL CDP Administrator s Guide Congratulations You have successfully set up and tested your SonicWALL CDP appliance Troubleshooting CDP Agent Tool Operation If your CDP Agent Tool doesn t start verify the following configurations 1 The software must be installed by a user with administrative rights 2 The operating system must be upgraded to the latest released service pack 3 Add exceptions for the following exe files for your personal firewall CDPAgentservice exe Lasso Client exe CDPAutoUpdate exe 4 Verify the Data Execution Prevention DEP configuration on Windows Server 2003 Under Windows Services stop the CDPAgentService exe service Right click My Computer and select Properties then select the Advanced tab Under Performance click Settings Select the DEP tab Add CDPAgentService exe CDPAutoUpdate exe and Lasso Client exe to the list Click Apply Start the Agent
40. er Applications in the Agent Tool See the following sections for information about InfoStore Supported Platforms for InfoStore on page 34 How Does InfoStore Backup and Restore Work on page 35 Installation Prerequisites for the InfoStore Server Application on page 35 Adding the InfoStore Application to the Agent Tool on page 37 Configuring Storage Group Backup on page 38 Offsite Backup of Storage Group on page 42 Restoring a Storage Group on page 43 Removing Storage Group from the Backup Schedule on page 49 Removing the InfoStore Application on page 49 Verifying InfoStore Backup Activity on page 50 Manually Obtaining EsEbcli2 dll For 64 bit Machine on page 50 Supported Platforms for InfoStore The SonicWALL CDP Microsoft Exchange InfoStore Backup and Restore feature is supported on the following platforms SonicWALL CDP 110 SonicWALL CDP 210 SonicWALL CDP 5040 SonicWALL CDP 6080 Note SonicWALL CDP models 110 and 210 do not support Server Application licenses but this limitation is not enforced Even though Server Applications are not licensed you can still use this feature For related information see Installation Prerequisites for the InfoStore Server Application on page 35 A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil How Does InfoStore Backup and Restore Work The SonicWALL CDP Microsof
41. erniak Duli ak Diced E ta Serve ipai at 1 Esekun interval Flesrarez ii polz atn od Sorsa Dun Oina Mackan p Meronot actree Danecioey a Apik Wi isanH G ihng D ria idda J Micia amn Sie Fa Hscharest Merma Esthar Uiir ki s an bai iatt Shira vase Sor IL Hisszasti Inferrotion biarin tase Grou Lane Di k Uhl 205 Mi Fik ID S00 Offsite Backup of Storage Group The SonicWALL CDP Offsite Data Backup Service is an optional offsite backup and recovery solution that stores data in a secure data center and can be purchased for an additional fee This section describes the basics of the offsite backup For more information see the SonicWALL CDP Offsite Data Backup Service data sheet at lt http www sonicwall com downloads DS_CDP_Offsite_US_060507 pdf gt Offsite Backup Quota The SonicWALL CDP Offsite Data Backup provides different services ranging from 5 to 100 GB of quota You need to make sure that the total size of all of your backups does not exceed quota limit If quota is exceeded the consequent backup will fail the Quota Exceeded Error message will be displayed and the status for the last backup will changes to Quota Exceeded You will receive an E mail notification informing you of the failed backup attempt You can free up your storage space by removing some of the old backups or by purchasing additional quota For more information see the SonicWALL CDP Administrator s Guide A SonicWALL C
42. erver and configure offsite backup You can view log entries in the SonicWALL CDP Agent Tool on the Status tab to verifv that backups are successful Installation Prerequisites This section lists the necessary prerequisites for successful operation of the SonicWALL CDP Agent Tool with the Microsoft Exchange User Mailbox Backup and Restore feature Proper Configuration of Exchange Admin User on Agent Follow the instructions below to allow mailbox access for proper user mailbox backup restore in Microsoft Exchange 2003 32bit and Microsoft Exchange 2007 64bit On your Agent system make the Exchange admin user a member of the Administrators group and login to the Exchange system as the Exchange admin user See the following subsections for specific instructions e Configuration on a 32 bit Machine page 21 e Configuration on a 64 bit Machine page 22 See the following Microsoft Knowledge Base articles for more information http support microsoft com kb 556045 http support microsoft com kb 821897 Configuration on a 32 bit Machine To configure the Exchange admin user on a 32 bit machine MS Windows SBS 2003 and MS Exchange 2003 perform the following steps Step 1 Create a user in Active Directory User and Computer in the Domain Controller DC computer such as cdpAdmin Step 2 Add this user cdpAdmin to the group Backup Operator Step 3 On the Exchange server launch the Exchange system manager console and n
43. he user mailbox that you want to restore SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool Step3 In the right pane click the Restore Mailbox button JA Ager ET HS Teri Box 32 Applications Cipri Fagg ae WEalz Microsoft Exchange Server User Mallbox G Microsoft Exchange Lina hibo Fierio Lechange Server Iha Haia WEAH EH CHJA SAH el DHe Sema CN al nil Gores Gin ieia Gr John Ling USF EJ Qi EU Rieck Dam tw SHARE 4 16 PM g Aes BATAR L PM IED LARE Step 4 In the Restore Mailbox dialog box select the backup that you want to restore Restore Mailbox N Select item To Mesto HEE SHOE ATE Step 5 Click Restore To Application The Browse For Folder dialog box appears A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil Step6 In the Browse For Folder dialog box do one of the following to select a temporarv location e Select an existing folder to store the temporary copy of the user mailbox data e Click Make New Folder to create a new folder for the temporary data Se le Selec a henge ary becation te tame pour pasha data G Tas skhriri E DI My D umant i My Computer l BL SA Flory 5 Gal Lo l Dierk f A ID iT CI Dur otal Seling E IC Inetpub FI ID haich i A NID SmL DI fracti Fl L Anyam Fils H IG SONICWALL os i ae te coe
44. iaz Agian Status iei aa im ayn a ooo SMES fd Fairy aflis u Pi y Lee i miaf h Drue iiaa Ermi kien a Ey oiled Lact pr i Filma tag prj A SonicWALL CDP 5 0 Agent Tool User s Guide SonicWALL CDP Agent Tool Feature Overview W Changing the Appliance 1 Click Change Appliance at the top of the Agent Tool Status screen 2 Select the appliance from the Select SonicWALL CDP Appliance pop up window 3 Click Connect Adding a Folder 1 Click Add New Folder at the top of the Agent Tool Status window 2 In the Browse For Folder pop up find the folder you wish to add or click Make New Folder 3 Click OK Adding an Application 1 Click Add Application at the top of the Agent Tool Status window 2 Inthe Add Application To Backup pop up select the application you wish to add 3 Select the Set For Offsite Backup box to backup your application files to the offsite location This option is only available if your administrator has enabled the optional Offsite Backup service 4 Click OK The Agent Tool Folders View This section contains the following subsections e Adding a Common Folder section on page 10 e Backing Up Files Offsite section on page 11 e Removing a Folder section on page 11 e Removing Deleted Items section on page 11 e Removing Old File Versions section on page 12 e Restoring Deleted Folders and Files section on page 12 e Restoring Previous File Versions
45. ications Server applications including Microsoft Exchange Active Directory and SQL can be configured for backup or recovery using the SonicWALL CDP Agent Tool Refer to the following sections for information about backing up and restoring server applications e Microsoft Exchange User Mailbox Backup and Restore section on page 19 e Microsoft Exchange InfoStore Backup and Restore section on page 33 e Active Directory Backup and Restore section on page 52 e SQL Backup and Restore section on page 54 The Agent Tool Search View This section contains the following subsections e Searching for Files section on page 16 e Searching Within Server Applications section on page 17 e Searching Within Client Applications section on page 17 SonicWALL CDP 5 0 Agent Tool User s Guide q W SonicWALL CDP Agent Tool Feature Overview Search a function within the Agent Tool provides the administrator with the ability to search for data stored on the SonicWALL CDP appliance To view the Search window click the Search button at the top of the Agent Tool interface Ha Ca m H G Sbai Feder 3 Anpdeshions Gamh Hiriy Figure 4 provides an image of the Search window Figure 4 Agent Tool Search View Whal du you wami lu search lon Filet Serer Appic boni Search hal Pi bres Searching for Files Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 In the Search view select Files form th
46. l L by Heeh PT EDF E charged ck xe Files of ype cor Euchange Conijn fled oll Cancel Step 11 In the CDP Backup and Restore Tool main window click the entry in the Select Archive field to select it and then click Restore da COP Hackup Restore Tanl Restore COP Exchange Backup Select Archives Extract Te CDP Backup Restore Tool E3 Backup restored successfulv A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil Removing Storage Group from the Backup Schedule This section describes how to remove a storage group from the list of groups scheduled for backup Note Removing a storage group also removes all existing backups of that storage group Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step2 Inthe left pane under Microsoft Exchange InfoStore select the storage group that you want to remove from the backup schedule Step3 In the right pane click the Remove Storage Group button Step 4 Click Yes in the confirmation dialog box Do edu el bo eros Us Shite age Group Mierosort na Shite iret Shores Group Cej Removing the InfoStore Application This section describes how to remove the InfoStore application from the SonicWALL CDP Agent Tool N Note Removing the InfoStore application also removes all existing storage group backups Step 1 In the SonicWALL CDP Agent Tool cli
47. licensed for server applications The following sections describe procedures for backing up and restoring server applications e Microsoft Exchange User Mailbox Backup and Restore section on page 19 e Microsoft Exchange InfoStore Backup and Restore section on page 33 e Active Directory Backup and Restore section on page 52 e SQL Backup and Restore section on page 54 Microsoft Exchange User Mailbox Backup and Restore This section describes how to configure and use the Microsoft Exchange User Mailbox Backup and Restore server application in SonicWALL CDP 5 0 SonicWALL CDP Microsoft Exchange User Mailbox Backup and Restore is a feature that allows you to backup and restore an individual user mailbox on your Microsoft Exchange server The user mailbox is backed up onto your SonicWALL CDP appliance You can use this feature by adding the Microsoft Exchange User Mailbox application to the SonicWALL CDP Agent Tool From the Agent Tool you can use the User Mailbox application to configure the backup schedule for one or more user mailboxes the login credentials for the Exchange server the parameters for offsite backup and to restore individual user mailboxes to the Exchange server The SonicWALL CDP Microsoft Exchange User Mailbox Backup and Restore feature provides the functionality and flexibility that you need to backup and restore specific user mailboxes rather than backing up the entire Exchange database The User M
48. lyAdmin An example of this command is add exchangeadministrator cdpAdmin role ViewOnlyAdmin To set the Send As Receive As and Administer Information Store permissions type the following command get mailboxserver lt server_name gt add adpermission user lt service_account_name gt accessrights GenericRead GenericWrite extendedrights Send As Receive As ms Exch Store Admin Where e lt server_name gt is the Microsoft Exchange2007 server name e lt service_account_name gt is the user account created in step 1 cdpAdmin An example of this command is get mailboxserver win2k3ee l add adpermission user cdpA dmin accessrights GenericRead GenericWrite extendedrights Send As Receive As ms Exch Store Admin On the MS Exchange server machine to give login access to the cdpAdmin user navigate to Computer Management gt Local Users and Groups right click on Users and select New User and then add cdpAdmin Logout of the MS Exchange server machine and then log back in as the cdpAdmin user Open the SonicWALL CDP Agent Tool and configure authentication for MS Exchange User Mailbox with the following credentials User Domain user yourDomain cdpAdmin Password password for user cdpAdmin ExOLEDB ADO CDO Requirements SonicWALL CDP uses ExOLEDB to access Microsoft Exchange The Exchange OLE DB Provider should be installed along with Microsoft Exchange and must be accessible by SonicWALL CDP Enterprise Manager a
49. n if the express warranty set forth above fails of its essential purpose DISCLAIMER OF LIABILITY SONICWALL S SOLE LIABILITY IS THE SHIPMENT OF A REPLACEMENT PRODUCT AS DESCRIBED IN THE ABOVE LIMITED WARRANTY IN NO EVENT SHALL SONICWALL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS BUSINESS INTERRUPTION LOSS OF INFORMATION OR OTHER PECUNIARY LOSS ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT OR FOR SPECIAL INDIRECT CONSEQUENTIAL INCIDENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE HARDWARE OR SOFTWARE EVEN IF SONICWALL OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES In no event shall SonicWALL or its suppliers liability to Customer whether in contract tort including negligence or otherwise exceed the price paid by Customer The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATION OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATION MAY NOT APPLY TO YOU Table of Contents Installing the SonicWALL CDP Agent Tool LL 2 Installation Prerequisites snarare A ett e eee he eee 2 Configuration Information LL Downloading and Installing the SonicWALL CDP Agent Tool 2 Setting up Your SonicWALL CDP Agent 0 0 0
50. n the date time stamp that you want to restore from then click Restore to Application Hertore Database EJ Sehecl ltea T ern Hare lu Applaalari Hector T Dek Lance Select a temporary location to download data from the CDP Appliance before importing into SQL itself can be local or network location Please note that this location must have sufficient free disk space to store each Log Differential and Full being restored To be sure you have enough free space roughly count each Log and Differential that exists below the version you are restoring back to the last Full CDP will restore replay each of these logs differentials in order of oldest to newest automatically Restoring SQL To Disk Step 1 Step 2 Step 3 Step 4 Step 5 Launch CDP Agent Tool go to Applications Navigate to Server Applications gt Microsoft SQL Server gt SQL Instance select the database you want to restore Click Restore Database Select the version date time stamp to restore Click Restore to Disk and select location on file system to restore database files Files will be restored using the following naming convention syntax MSSQL MSSQLSERVER DBNAME full bak MSSQL MSSQLSERVER DBNAME Logi bak MSSQL MSSQLSERVER DBNAME Log2 bak MSSQL MSSQLSERVER DBNAME Diffl bak MSSQL MSSQLSERVER DBNAME Diff2 bak You can then import these files into a different database or even onto a different database server A SonicWALL CDP 5 0 Agent To
51. nd Agent Tool The ADO ActiveX Data Objects and CDO Collaboration Data Objects APIs are also required by this feature These are application programming interfaces provided by Microsoft that allow applications to access data stores in a uniform manner These APIs are included with the Microsoft Exchange installation A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Microsoft Exchange Versions Supported The following versions of Microsoft Exchange are supported e Exchange 2000 e Exchange 2003 e Exchange 2007 Service Pack 1 Windows Server Versions Supported Microsoft Exchange runs on the following versions of Windows Server e Windows Server 2000 Service Pack 4 e Windows Server 2003 32 bit e Windows Server 2003 64 bit e Windows Server 2008 Windows Server Exchange Compatibility The following table indicates the versions of Exchange Server that are supported on each version of Windows Server Windows Server Windows Windows Windows Windows Exchange Version Server 2000 Server 2003 Server 2003 Server 2008 Compatibility Service Pack 32 bit 64 bit 4 Exchange 2000 Supported a Exchange 2003 Supported Supported Requires Windows Server Service Pack 4 Exchange 2007 Service Supported Supported Pack 1 Note Refer tothe latest SonicWALL CDP Release Notes available on www sonicwall com for the location of the full support matrix and compatibility information
52. nge User Mailbox Step3 In the right pane click the Backup Interval button Ai Agent Tool HE Test Bow 32 Applications slalxi Bie View ods pep wi oOo 2 Siau Foden Aaen Seach iei Cieri i papa ahumm Microsoft Exchange Server User Mallbox T Sihi Appiani Microsott Dechange Ure Mabes B Oo an fa Lb 0 ian Barkun intensa Renee epleman AddiMadten Coige uftarteston Uite Backup dele Appt tn Misicin f ss ar a Lenti la bl eri 5 Met Hehn l EJ hagi arena ila j he b ate ia ohn Dos Saw tes Dik og Kn Hisia tre Ce on Dink E dara 0 00 EB KE E da Pai OWED E iit tala KR DIEE EJ hha ER EB G00 EB El John Do Aii EB Ali TAL Step4 In the Schedule Interval dialog box select one of the following backup intervals from the drop down list e Monthly The backup occurs once a month e Biweekly The backup occurs every two weeks e Weekly The backup occurs every week e Daily The backup occurs every day at approximately the same time schedule Interval x bell ailleva Join Dne Full Erri week Step 5 Click Save The first backup occurs immediately Step 6 To view the backup status in the User Mailbox application window select a user mailbox or Microsoft Exchange User Mailbox in the left pane and then click the Refresh button Note The window does not refresh automatically after the backup occurs y SonicWALL CDP 5 0 Agent Tool User s Guide
53. nt Tool User s Guide Managing Server Applications in the Agent Tool W Adding User Mailboxes for Backup This section describes how to add individual user mailboxes for backup Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 In the left pane expand Server Applications and select Microsoft Exchange User Mailbox Step3 In the right pane click the Add Mailbox button A Ayem Toal FIS Test Bou 3 7 Applications eu Oo e Shas Foliya Apobcation Sameh Help i Petre 7 JEspand Al Microsoft Exchange Server User Mailbox aee Fy Backup interes Fiemmen Applization Add Haikou Conia Au Gitte Baekhur Aggi ahin Mi r pili Eschenge Servier Ugar Habbor kHarhime i Mado U Cae banka Sere on Dek hth Ka Mabo O o oDi Size on Disk Step 4 In the Add Mailbox dialog box select one or more mailboxes to backup Step 5 Click Add The selected mailboxes appear in the bottom pane of the User Mailbox application page SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool Scheduling Backups for User Mailboxes This section describes how to configure the backup schedule for user mailboxes Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 Inthe left pane select one or more user mailboxes for which you want to schedule backups To schedule backups for all mailboxes select Microsoft Excha
54. ocation to restore the files and click OK To restore to the application select a location to restore the files temporarily and click OK Select a SQL Server instance and click Add Restoring SQL to Application This section describes the procedure for restoring to the application using the Agent Tool Ensure that the destination database restore to database has the same name as database backed up You can rename the original and create a new database with the same name or overwrite the current database Close SQL Enterprise Manager Launch CDP Agent Tool then go to Applications Navigate to Server Applications gt Microsoft SQL Server gt SQL Instance and select the database you wish to restore Fi tego Tool CEF mierna Backup II Aaplicabions ee U es oS Fedde April skuri Samch Hap a Peebesh E Expand Al L Geni Apple MS SOL Serveri 2000 2005 tg Ti Br A ppb sri E m Mirek Actree Directoy fa tal Pag al f i i 3 Minot fichance Backup Intarsal ferre Databare Peia Daabara E Bonat amsn Shore iP iaa BES SOL Seve S000 e O Manone SUL Sores Serer rill i MESLSaVER Lebar cece Aa Le AVE Fi i id Cui aha i5 z E TEST l li Sine ZJ WR Backup Typa Backup Cate Soe kell Full SG PH Me SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool Step 5 Step 6 Step 7 Click Restore Database Select the Log Differential or Full based o
55. ol User s Guide SonicWALL Inc 1143 Borregas Avenue T 1 408 745 9600 SONICWALL Sunnyvale CA 94089 1306 F 1 408 745 9300 www sonicwall com PN 232 001626 00 Rev A 2009 SonicWALL Inc is a registered trademark of SonicWALL Inc Other product names mentioned herein may be trademarks and or registered trademarks of their respective companies Specifications and descriptions subject to change without notice
56. ole and exclusive remedy under this limited warranty will be shipment of a replacement product At SonicWALL s discretion the replacement product may be of equal or greater functionality and may be of either new or like new quality SonicWALL s obligations under this warranty are contingent upon the return of the defective product according to the terms of SonicWALL s then current Support Services policies This warranty does not apply if the product has been subjected to abnormal electrical stress damaged by accident abuse misuse or misapplication or has been modified without the written permission of SonicWALL DISCLAIMER OF WARRANTY EXCEPT AS SPECIFIED IN THIS WARRANTY ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING LAW USAGE OR TRADE PRACTICE ARE HEREBY EXCLUDED TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED SUCH WARRANTY IS LIMITED IN DURATION TO THE WARRANTY PERIOD BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS THE ABOVE LIMITATION MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION This disclaimer and exclusion shall apply eve
57. onicWALL CDP uses the Exchange Backup and Restore API to access Microsoft Exchange The Microsoft ESE Backup Client DLL EsEbCli2 dll should be installed along with Microsoft Exchange and must be accessible by SonicWALL CDP Enterprise Manager and Agent Tool The Collaboration Data Objects for Exchange Management CDOEXM APIs are also used to automate the restore procedure but not required by this feature You can copy the EsE bCli2 dll file from your Microsoft installation disk or download it from Microsoft or copy it manually from another location into the Sonicwall Continuous D ata Protection folder where the client was installed The default program installation folder location is CA Program Files SonicWALL SonicWALL Continuous Data Protection The ESE Backup Client DLL EsEbCHi2 dIl is installed by default under the 32 bit installation On 64 bit machines you need to manually obtain the EsEbCHi2 dll For more information see Manually Obtaining EsEbcli2 dll For 64 bit Machine on page 50 Supported Microsoft Exchange and Server Versions Microsoft Exchange Versions Supported The following versions of Microsoft Exchange are supported e Exchange 2000 e Exchange 2003 e Exchange 2007 Service Pack 1 A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil Windows Server Versions Supported Microsoft Exchange Server runs on the following versions of Windows Server e Window
58. pplication Restore Ta Disk Cancel Step 5 Click Restore To Disk The Browse For Folder dialog box appears A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil Step6 In the Browse For Folder dialog box do one of the following to select a location on your local system e Select an existing folder to store the copy of the InfoStore data e Click Make New Folder to create a new folder for the data Selec a henge ary lu ak ri ta tare pour ela data Tx ay eiii il L My Documents 3 My Computer E Mh A Fory Ad E Set Local Disk E L DISTR Duets a Salli H C Inetpub CS M6ocache gt NIDStert DI fecti par FI IL Program Pirs 1 SONS ALL oj xi Make new Folder Step 7 Step 8 Click OK Launch the CDP Backup and Restore Tool by double clicking MsExchangeRestore exe in the SonicWALL CDP installation folder You can also launch the tool from the Windows Start menu e akku ave tol i SONICWALL 5 Restore COP Exchange Backup Taipi darhom Ati Girar Eetract Ta i Resime Step 9 Click the Add button The Open dialog box appears SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool Step 10 In the Open dialog box browse to the local folder where the backup is located select the XML file CDPMsExchangeBackup xml and click Open Upe HE Look pre O ha pou teap J red E
59. pplizztinni BL Mierdas Euchange Inlabter Microsoft Exchange Server Infostore Aippl ali ri Mi essolt Ec han Senet indoStere Sewer WAS TID EE Avid Maton WS ZUG EVM Infomation Sloe Mi n it nima Stone Pit Storage Grd Backup a Se DUO EE Sie on Disk 000 Ep beeli Exchange Lpa Hilaw 7 Mirdi SOL Sarees Backup Type Backup Date Files 1 shoe A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool W Step 4 In the Schedule Interval dialog box select one of the following backup intervals from the Full Backup drop down list e Monthly The backup occurs once a month e Biweekly The backup occurs every two weeks e Weekly The backup occurs every week e Daily The backup occurs every day at approximately the same time schedule interval xi MSEXCHANGE MSEMCHANGE Full Backup Defa fhlrinn ri Detak 2 Hour Log Daki basai Hitl kl Step5 Click Save The first backup occurs immediatelv Step6 To view the backup status in the InfoStore application window select a storage group or Microsoft Exchange InfoStore in the left pane and then click the Refresh button Note The window does not refresh automatically after the backup occurs If a single group was selected the bottom pane of the InfoStore application window displays the backup dates and the amount of disk space used for the selected group fi Aged toed
60. rage Group and backup and remove all existing files from the Storage Group directory See Microsoft Exchange Disaster Recovery Operations Guide KB867704 Note The current account must have privileges to access the Exchange server See KB867704 and KB824126 Restoring to Application To restore a Storage Group using Restore to Application perform the following steps Note Exchange 2007 users need to dismount the database before the restore and mount it after the restore Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step2 Inthe left pane under Microsoft Exchange InfoStore select the group that you want to restore SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool Step 3 A Ager Tool 5 Tal Box 12 Il Applic al ir Ele vew eos Help Tisu fee LO Chri jrn zi J Eai Apra Mairina Ea hars a niia q Seach i a Maaori Lechange Ure kalbonji Meie TUL Sere U kigna Shwe f Eiig She She ir Ditk jid Diered CEE 1 hek Dffevantisi eco l had Diea kal Differenti f ad Dirar l ied Daina elf bel Fus Dik Uliedi I MAB In the right pane click the Restore Storage Group button al l x Haii E iri en a WIARE SM WIARE S bisan nia Stone Fr a Git U EEA fe MRA 24 ROME Sira on Dnk 47 41 ED 1 25 MR gel FS RS UZU SE i AT Fai iet BEN HEH JEN 1 62 MB 1 zt Miti Wy ashe
61. rosoft Exchange User Mailbox Backup and Restore feature is supported on the following platforms e SonicWALL CDP 110 e SonicWALL CDP 210 e SonicWALL CDP 5040 e SonicWALL CDP 6080 Note The SonicWALL CDP appliance must be specially licensed for server applications For related information see Installation Prerequisites on page 21 How Does User Mailbox Backup and Restore Work The SonicWALL CDP Microsoft Exchange User Mailbox Backup and Restore feature is implemented as a server application that is added to the SonicWALL CDP Agent Tool To use the feature add the Microsoft Exchange User Mailbox User Mailbox application to the SonicWALL CDP Agent Tool from within the Agent Tool user interface You can then select the application in the left pane of the Agent Tool and access the application controls in the right pane Au igeni fool HS Test Baw 12 Applicata J alg I a OO e Eig ri Fokieri l igrlegbara Ser Fels Microsoft Excharege Server Liger Mailbox o 9 D Beiu rieng fearen Paid lisk Conagua a pi Gis Beiu De a Hrn lia Sere Lew ie Bar heres Al rey roe ori Dal Deak A SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil The User Mailbox application allows vou to add or delete individual user mailboxes for backup set backup schedules restore specific backups of individual mailboxes enter credentials for accessing the Exchange s
62. s Server 2000 Service Pack 4 e Windows Server 2003 32 bit e Windows Server 2003 64 bit e Windows Server 2008 Windows Server Exchange Compatibility The following table indicates the versions of Exchange that are supported on each version of Windows Server Windows Windows Server Server 2000 Windows Windows Exchange Version Service Server 2003 Server 2003 Windows Compatibility Pack 4 32 bit 64 bit Server 2008 Exchange 2000 Supported a Exchange 2003 Supported Supported Requires Windows Server Service Pack 4 Exchange 2007 Supported Supported Service Pack 1 Note Refer to the latest SonicWALL CDP Release Notes available on www sonicwall com for the location of the full support matrix and compatibility information Adding the InfoStore Application to the Agent Tool Before you can use the Microsoft Exchange InfoStore Backup and Restore feature you need to add the Microsoft Exchange Server InfoStore application to the SonicWALL CDP Agent Tool Once the Microsoft Exchange Server InfoStore application is configured it can be used to add a Microsoft Exchange Storage Group for backup Step 1 In the SonicWALL CDP Agent Tool click the Applications tab at the top of the window Step 2 In the left pane select Server Applications SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool Step3 In the right pane click the Add Application button JA Agent Tool MS
63. t Exchange InfoStore Backup and Restore feature is implemented as a server application that is added to the SonicWALL CDP Agent Tool To use the feature add the Microsoft Exchange Server InfoStore application to the SonicWALL CDP Agent Tool from within the Agent Tool user interface You can then select the application in the left pane of the Agent Tool and access the application controls in the right pane LA Agent Tuol MS Test Bon 3 2 Applications J O lolx ure Ait aaa JI o Finis Fods Appiesinns Enmrh Hain i Relesh g Emanaa Temei ARE kl Misni SIL Senra a Mii u dll Esda U are Disk Used 3 MB Fiss 1 5000 The InfoStore application allows you to add or remove individual Microsoft Exchange Storage Groups for backup set backup schedules restore specific backups of Exchange Storage Groups and configure offsite backup You can view log entries in the SonicWALL CDP Agent Tool under the Status tab to verify that backups were successful Installation Prerequisites for the InfoStore Server Application This section lists the necessary prerequisites for successful installation and operation of the Microsoft Exchange InfoStore server application on the SonicWALL CDP Agent Tool Turn Off Circular Logging Circular logging allows the Exchange server to overwrite transaction log files after the data that the log files contain has been committed to the database However if circular logging is enabled you
64. ta Microsoft SQL recovery can be made directly to the SQL database Restoring the database can be done in two ways The database can be either restored to disk or to application When restoring the database to disk the database is downloaded as a set of files from the CDP Appliance Restoring to application on the other hand applies the database directly to the same SQL server Note Microsoft SQL data can be restored using the Enterprise Manager and the Agent Tool SQL restore using the Enterprise manager can restore to disk any SQL database even for servers on different agents than the Enterprise Manager See the SonicWALL CDP Administrator s Guide If an SQL database system fails the first step is to recover all databases and transaction log files from the server These databases contain the latest information up to the point of failure Next the SQL system should be brought up on the same server or a different server Having spare hardware will speed up database recovery Each recovered database should be run through a data consistency check using DBCC CHECKDB because it is possible that these are corrupted databases and may have been the reason for failure If the databases are corrupted these could either be fixed which normally includes data loss or the latest backed up database from CDP could be used instead If the backed up databases consist of a full a differential and several logs these have to be applied in or
65. ted to the offsite storage Removing a Folder 1 In the Folders window select the folder you wish to remove from backup 2 Atthe bottom ofthe Agent screen click Remove Old Versions A dialog displays asking if you wish to remove the folder 3 Click the Yes button A progress window displays while the files are being removed form the SonicWALL CDP appliance Removing Deleted Items 1 In the Folders window select the folder from which you wish to remove deleted items 2 At the bottom of the Agent screen click Remove Deleted Items A dialog displays asking if you wish to remove deleted items from the folder 3 Click the Yes button A progress window displays while the files are being removed form the SonicWALL CDP appliance SonicWALL CDP 5 0 Agent Tool User s Guide q WE SonicWALL CDP Agent Tool Feature Overview Removing Old File Versions 1 In the Folders window at the bottom of the Agent screen click Remove Old Versions Note You can also choose to remove old file versions from specific folders by first clicking the folder in the agent view and then clicking Remove Old File Versions 2 Click the Yes button to remove all old file versions Restoring Deleted Folders and Files 1 In the Folders window select the deleted folder or the file you wish to restore 2 At the bottom of the Agent screen click Restore Deleted Folder or Restore Deleted File A progress window displays while the file or fol
66. tore feature uses the Exchange Backup and Restore API The API is implemented by the Dynamically Linked Library DLL file EsEbcli2 dll This DLL is installed by default on all 32 bit installations On 64 bit installation you must obtain EsEbcli2 dll manually EsEbcli2 dll can be obtained from the following sources e Microsoft Exchange Server 2007 Installation CD e Microsoft Download Center A SonicWALL CDP 5 0 Agent Tool User s Guide Step 1 Step 2 Step 3 Step 4 Step 5 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Managing Server Applications in the Agent Tool lil Obtaining EsEbcli2 dll from the Microsoft Exchange Server 2007 Installation CD This section describes how to manually obtain the EsEbcli2 dll from your Microsoft Exchange Server 2007 Installation CD Navigate to setup i386 exchange bin folder of the Exchange 2007 installation CD Locate the EsEbcli2 dll file right click it and select Copy from the pop up menu Navigate to C Program Files x86 SonicWALL SonicWALL Continuous Data Protection folder on your machine Right click inside the folder and select Paste from the pop up menu Restart the CDP Agent Tool and the SonicWALL CDP Agent Service The Microsoft Exchange Server InfoStore application should function properly Obtaining EsEbcli2 dll from the Microsoft Download Center This section describes how to manually obtain the EsEbcli2 dll from the Microsoft Exch
67. utton to start your search Searching Within Client Applications Step 1 In the Search view select Client Applications form the left hand window What do you want ta search for Files Server Applications Client Applicatia Step 2 Select an application to search from the Application drop down menu Step3 Click the Search button to start your search SonicWALL CDP 5 0 Agent Tool User s Guide q W SonicWALL CDP Agent Tool Feature Overview Agent Tool Help Overview Help a function within the Agent Tool redirects users to online SonicWALL CDP help content To view the help content click the Help button in the Agent Tool toolbar la OD P e Statali Foden granilizzatiezir Search Hardin Figure 5 provides the Agent Tool view of help content Figure 5 Help l address E hapf soltware sunkcrnall coma fipplications DalaProtect l E COMPREHENSIVE INTERNET SECURIT Y Welcome ta the SonicWALL COP help and download site Here yi i will find all the resaurces nemedaary t get your Sonit AlL COP snabled Sollware Downloads T dewnidead Khe tfia Cleat ihik Gf a rp i k Fame of the oftij ara kissd belo Aber You musi use a ip pro ra ri bo uri ip thee pregrarn filet bofore eret y SonicWALL CDP 5 0 Agent Tool User s Guide Managing Server Applications in the Agent Tool lil Managing Server Applications in the Agent Tool Note The SonicWALL CDP appliance must be specially
68. ver Applications and select Microsoft Exchange InfoStore Step3 In the right pane click the Add Storage Group button A Agent Tool MS Test Ban I l Applications is Views posi piap Hi i Slats Foka LAppbsalzma Seach Helin iy Rstest Einari al Il Microsoft Exchange Server infoStore K Ti F 77 MU a a Pion E ethane Uae Hin Eachus Intervnl iraran pylon did oor aie a LI Miia SOL Seve A pie shan Kiznanti Ewha Sen Intabizae Hachr 1 inosan Shoes soe UO EU Sie wi k UO EU Step 4 In the Add Storage Group dialog box select the Storage Group to backup Add Storage Group xl Available Storage Groups Add Cancel Step 5 Click Add The selected storage group appear in the bottom pane of the InfoStore application page SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool Scheduling Backups This section describes how to configure the backup schedule for InfoStore Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 Inthe left pane select one or more Storage Groups for which you want to schedule backups To schedule backups for all groups select Microsoft Exchange InfoStore Step3 In the right pane click the Backup Interval button A Agent Too 7 Tesi Bur Ai Applic aliuns l a Pa t Stats Folders Appiicatinns Sameh Help is Rebsth j Emsa Al CI Cen fipela alierii LQ Server A
69. w folder for the temporary data Ee le Selec a henge ary lu ak ri ta tare pour ela data ay eiii E I My D umants 3 My Computer E EL F Fory ic E Gal La k A La hste PA Documents andl Seli H C Inetpub Fi a icha A NTGent DI fecti par FI IL froy am Files H Ca SONICWALL Oi zi a ene corel _ Step 7 Click OK The application displays a progress bar as the backed up data is copied to the temporary folder and then to the Exchange Server folder When the restore process is complete the progress bar dialog box closes and the Restore Completed dialog box is displayed Step 8 Click OK in the Restore Completed dialog box xl 1 F The retora has coniebed success uly Restoring to Disk To restore a Storage Group using Restore to Disk perform the following steps N Note Exchange 2007 users need to dismount the database before the restore and mount it after the restore Step 1 In the SonicWALL CDP Agent Tool click the Applications tab Step 2 Inthe left pane under Microsoft Exchange InfoStore select the group that you want to restore SonicWALL CDP 5 0 Agent Tool User s Guide q IM Managing Server Applications in the Agent Tool Step 3 A Ager Tool 5 Tal Box 12 Il Applic al ir Ele vew eos Help Tisu fee LO Chri jrn zi J Eai Apra Mairina Ea hars a niia q Seach i a Maaori Lechange Ure kalbonji Meie TUL Sere U kigna

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