Aastra 571i IP Telephone User Guide
Contents
1. BG EI I eea E E seine 8 CAFON ON Se a A eeneserosatesesisessaeszeraseecceacs 9 Call Forward immediate CFM erien E EEEE 9 CANO Un ONS CFU ea A E E E E 9 Call Forwr BO CFE e 9 Faults should be directed to the Service Point Version 2 Telephone 2626 January 2012 Page 2 Buttons Description End Ends an active call The key also exits an open list eg the Options List without saving changes Services Accesses services and options to customize your phone This key also accesses the Directory List and Callers List Hold Places an active call on hold The caller will hear music whilst on hold To take the call off hold press the key again Redial Redials up to 100 previously dialled numbers Pressing the Redial key twice simultaneously redials the last dialled number Volume control Adjusts the volume for the handset ringer and hands tree speaker Line key The phone supports up to 4 line keys It is possible to put one call on hold and ring another number on one of the other lines or answer a call on another line Below are explanations of the lights associated with these keys Softkeys are the buttons to the left and right of the display Their function may change according to what the telephone is being used for at the time There are twelve softkeys See the section on Softkeys for more information page 4 To use press the button alongside the softkey on the display Speaker to make or receive hands fr2. January 2012 Page 8 Call Forwarding It is possible to set up your telephone to forward telephone calls to another number Important e lf you set up call forward without an optional timeout and the second number is not answered your call will be forwarded to that number s voicemail not your own For the call to revert to your voice mail you need to set an optional timeout of less than 20 Minimum optional timeout is 5 The value Is seconds e lf you set up call forward to an external number remember to put a 9 at the beginning e You can programme softkeys for frequently used Call Forwards eg to forward to your mobile so you do not have to type in the whole sequence every time See the Softkeys Create on page 4 There are three options It is necessary to pick up the handset or press the hands free button for the function to be actioned Call Forward Immediate CFIM Also known as forward all calls or call forward unconditional When someone calls your extension their call is immediately diverted elsewhere eg If you are out of the office you could divert calls to your mobile To Set 21 lt phone number gt lt optional timeout gt To Query 21 To Cancel 21 eg 21 1234 15 will immediately divert calls made to your extension to extension 1234 If 1234 is not answered within 15 seconds the call will divert to your voice mail Call Forward Unavailable CFU Also known as call forward
3. receiving end answers This transfers the call without you talking to the third party Otherwise remain on the line until the third party answers If you still want to transfer the call press the Xfer softkey again To cancel the transfer press the Cancel softkey Placing a call on hold Press the Hold button The screen displays Call Held Whilst the caller is on hold music will be played The light alongside the line with the held call will flash slowly It a call is on hold for an extended period of time the phone beeps softly to remind you that you still have a held call unless you are on another call To reconnect to the caller press the hold button again If you have more than one call on hold use the left and right buttons to scroll through the calls details Mute e Press the Mute button e Press the same button again to take off mute Faults should be directed to the Service Point Version 2 Telephone 2626 January 2012 Page 6 Directory The directory can hold up to 200 names and numbers e ya Up to seven numbers can be saved for one name by assigning different aj T aa i labels eg home office etc Directory Access Press the Directory sottkey TIS Directory Either use the up and down arrows to scroll through the directory entries or Press the key for the first letter of the first name eg Tor V press the 8 key three times If there is more than one name starting with the letter use the up and down
4. Canterbury Christ Church University Aastra 5711 IP Telephone User Guide Contents B ttoNns AD CSC POTION ss tcacsetenacie das Spcitanibenncu A hnaten ht nbersendanaiasto REET 3 SEF GUIS OVO E W anor r E E E A A E 3 SOKE a E A 4 SOKE CONE r E E E ER 4 OKE SEEE E T ee ee ee ee ee 4 OT US S DEE Eoaea E E 4 Makne CANS ee E E E A A 5 AE AEE E A EA E ES A E E E EEA E E EEA E 5 ROOT E E E E E E EE E E E 5 Redal clear DE a E E E S E E E A E E A E 5 REGIE Save NUNDEN E T E muscu 5 Missed Received Calls Vi W cccccccssseccccssccccesscceceuseccccesececceeeseceusececauececeeseseceusececauceseceuaseseuuusesecsuesesuueceeauess 5 Missed Received Calls Save NUMDEL ccesseccccesseccccessccccesscccceusececeusececeesesecsuceesecsuceceesusceeeeusesecsuesesaueceenenss 5 TNS NIN AS a eee serene cecienescnseucanec sav canes snmcceen E E 6 maz yell g sare a 9re e aia g 6 6 nnn eeetentE etn oor nme E ein anna ee ne ee ee ee ee eee eee 6 DN OR Soccer cette pean ates ns eeecensec aac se see ctcae cere cs noe aac nee acne ene cen aer E ae sane cence enteesceeet 6 DETO srs ete sta tanreteuia bre haces A pines tartan tage E hg dees paninenhiatababnseiasiioias 7 DIECON ACCESS ox tres cesessuanctanesancsasevicnicisieetoesaseaneestunbiess O 7 Dre CEO Ce are Sy Ey rc aane saat nest neae soncteat noe ateaasoeciradpos N E E NN 7 Directory Delete Individual ENT cnn ene eee enn en anemone ee ne AAR 7 Directory Delete AUB CS a E E E 7 Diecon
5. arrows to scroll down If there are several entries for the same person eg John home office mobile use the left and right arrows to scroll through the entries To ring the number either lift the handset or press the hands free button Directory Create an Entry o birecton Press the Directory sottkey Press the Add New softkey Tein nn Enter a name Note press twice for a space Use the ABC softkey to switch 97 items between letters and numbers Ney pene Arrow down and enter the telephone number NB don t forget to put 9 if it is Pres ist letter an external number Deletelist Arrow down and enter the Line number the default is Line 1 i Arrow down and enter a label optional either by pressing the Label softkey Nan j until the label you require is displayed or by inputting your own label By using ibe Label you can group different numbers for the same person eg home office ee mobile phone Taxco o Note if you make an error use the Backspace softkey to erase Press the Save softkey to finish Press the Quit softkey to exit Directory To cancel without saving press the End button Y mare Directory Delete Individual Entries Co Directory Press the Directory softkey Either use the up and down arrows to scroll through the directory entries or Press the key for the first letter of the first name eg for V press the 8 key three times If there is more than one name starting with the letter us
6. e the up and down arrows to scroll down Scroll left and right if there is more than one entry for a person Press the Delete softkey to delete the entry press the Yes softkey to confirm To cancel without deleting press the End button Directory Delete All Entries Co Directory e Press the Directory softkey e Press the DeleteList softkey to delete all entries press the Yes softkey to confirm ene sag e Note your directory is not backed up and therefore cannot be restored Faults should be directed to the Service Point Version 2 Telephone 2626 January 2012 Page 7 Directory Edit Entries Press the Directory sottkey Either use the up and down arrows to scroll through the directory entries or Press the key for the first letter of the first name eg for V press the 8 key three EEA times If there is more than one name starting with the letter use the up and enga EO down arrows to scroll down Scroll left and right if there is more than one entry A ae for a person SAddMumber gee When you locate the required entry press the Change softkey Use the left and right arrow keys to move left and right in the entry Use the up and down arrow keys to move between the sections of the entry Use the Backspace softkey to delete characters or numbers Press the Save softkey to finish To cancel without saving changes press the End button C O Directory Faults should be directed to the Service Point Version 2 Telephone 2626
7. ee calls Mute Mutes the microphone so that your caller cannot hear you Navigation Press the UP and DOWN arrow keys to scroll through lists eg redial numbers or menu selections eg the Options List Left and Right Arrow keys used to select menu options right arrow or go back one step from them left arrow User Guide Overview The relevant button s will be shown in the right hand margin for reference Not all options under the services menus are useful Only relevant options are listed in this guide Rather than having to scroll through the menus the menu numbers are provided as a short cut Softkey titles are in talics The key title is what will be shown on the display To input letters press the number key which lists the letter the until the letter is displayed eg press the number 2 key twice for B The End button is a quick way to return to the main display after saving rather than pressing several softkeys to return Faults should be directed to the Service Point Version 2 Telephone 2626 January 2012 Page 3 Softkeys There are twelve softkeys Four of the six keys in the lower part of the display have been pre Fi progrmmed for Voicemail Directory Callers and i zone Bie a Seat The other keys can be programmed to speed dial numbers or M teae functions T The keys options will change according to what function is in use on moe the telephone at the time The option will be shown on the display P
8. on no answer If your telephone isn t answered the call will be diverted elsewhere The default is to divert to your voice mail However you could change it to divert to your mobile phone or another staff member To Set 61 lt phone number gt lt optional timeout gt To Query 61 To Cancel 61 eg 61 90712 345 678 if you do not answer your telephone the call will be diverted to this number As there is no optional timeout if this second number is not answered the call will divert to the second number s voice mail if it is enabled Call Forward Busy CFB Also known as Call forward when Engaged If you are engaged in a telephone call you can immediately divert the call The default is to divert to your voice mail However you could set it to divert to another staff member To Set 67 lt phone number gt lt optional timeout gt To Query 67 To Cancel 67 Faults should be directed to the Service Point Version 2 Telephone 2626 January 2012 Page 9
9. ress the relevant softkey to activate the option Note if the softkey is set up to speed dial a number or function it will do so in hands free mode Lift the handset immediately after pressing the softkey if you don t want to use hands free Softkey Create e To assign a number or a function to a currently unused softkey press and hold Enter Name the softkey for 3 seconds l The middle and lower display will change Enter a name by pressing the number key with the required letter eg press 2 twice for B Note Press twice for a space Save Press the ABC softkey to switch between numbers and letters Backspace Use the Backspace softkey to delete letters numbers cee Shei Arrow down and enter the telephone number Don t forget to include a 9 if it is an external number Arrow down for the line default is 1 Press the Save softkey to finish Press the End button or Cancel softkey to cancel without saving Enter Number Line 1 Softkey Edit Short cut press Services then 1 3 The lights next to the softkeys that can be edited will flash Press the required softkey Use the left and right arrow keys to move within an entry Enter Number Use the Backspace softkey to delete letters numbers Line 1 Arrow up and down to move between the fields vee Press the Save softkey to finish Backspace Press the End button or Cancel softkey to cancel without saving Cancel Enter Name Softkey Delete e Short cut pre
10. ss Services then 1 3 The lights next to the softkeys that can be edited will flash Press the required softkey Press the Remove softkey Be aware the entry is immediately deleted and cannot be recovered ABCD Cancel Save Backspace Remove Faults should be directed to the Service Point Version 2 Telephone 2626 January 2012 Page 4 Making Calls e There are two options Lift the handset or press the hands free button and dial the number or Dial the number first and then lift the handset or press the hands free button If you make an error whilst inputting the number use the left arrow key to delete the number s To cancel dialling or end a call either replace the handset or press the End button Answering Calls e If internal in many cases the name of the person ringing you will be displayed Some internal numbers do not have individuals registered to them eg shared telephones and the extension number will be displayed If the number is in your directory the name you have in the directory will be displayed It external the telephone number will be displayed unless the number is blocked common with businesses in which case a generic number will be displayed Lift the handset or press the hands free button to answer To end the call either replace the handset or press the End button If another telephone Is ringing within your team pick up the call by keying 8 Redial The telephone stores the last 100 numbers
11. you dialled including date and time information Press the Redial button Use the up and down arrow buttons to scroll through the numbers When the required number is reached list the handset or press the hands free button Redial Clear List e Press the Redial button e Press the Delete softkey e Press either Deleteltem softkey to delete the one number or e Delete All softkey to delete all numbers stored in redial Redial Save Number Frequently dialled numbers can be saved to the directory e Press the Redial button e Use the up and down arrow keys to find the number on redial e Press the Copy softkey e See instructions for editing entries in the Directory on page 7 Missed Received Calls View e Press the Callers softkey e Use the up and down arrow keys to scroll through the calls e You can ring a selected number by lifting the handset or pressing the hands free button unless the call was from a withheld number Missed Received Calls Save Number e You can save a number to the directory by pressing the Copy softkey e See instructions for editing entries in the Directory on page 7 Faults should be directed to the Service Point Telephone 2626 Version 2 January 2012 Page 5 Transferring Calls Press the Xfer softkey You should hear a dial tone Dial the number don t forget a 9 if an outside number for the number to which you want to transfer the call You can then press the Xfer softkey again before the
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