Email Administration : Local Security Administrator (LSA) User Guide
Contents
1. Home About Log out Copyright Citro n UK 2005 All rights reserved Er i titer Click Add once you have entered your FSA Disclosure Your changes have now been implemented and any new external emails will have your changes appended to them automatically Click back to return to the Home Page i eiarugye PAA Der kun Marien Inherit beplorer foun par PA Peepeet Cie E 3 ola j Be pi yew Fgeorites Pook ib pete GD Le ay a ea ee l l ob Od a Aghir hiipii sides p iros pauk Desea Hangale Mar orea ba mi Lirks FACITROEN Email Administration 5 Your FSA Disclosure is added to the standard Citro n Manage your Dealership s FSA Disclosure UK franchised disclaimer that is attached to all Tour FSA Daclooure had Geen guccedshuly updated exte rn al e m a il i Your FSA Declosure finchsding Citro ns goba disclosure that is automatically added to al of your GealerdFop ere emadi ae oF Pod gt gt gt Deslership FJA Disclaimer would be bere lt lt lt Citro n GE Franchised Dealer Network Disclaimer The complete text is then shown on screen for your reference This mail and any files transmitted with it are comtidantial and intended ant fer the atdreseee Ie may glad Bet legally peivileged r Gtherrise prodat immunity or other legal rules IE you ace nor the intended recipieet Pttaan responsible for delivering it to the intesded retipient yon Should rot use die istr ibet copy print or rely om i2. US CITROEN Email Administration ap Home In order to manage your Dealership s email domain you must log on to your domain using the password of your LSA email account Select your Dealership s email domain from the list below enter your LSA password and then click on the OK button AUTHORISED ACCESS ONLY This site is for use by Local Security Administrators only Access attempts to this web site are recorded and monitored Email address lsa Select domain Password Home About Copyright Citro n UK 2005 All rights reserved Eo i ene The Email Administration screens are only to be used by the nominated LSA within your Dealership All access attempts are recorded for security purposes You will need your LSA email password to log in to the system This would have been posted to your Dealership for the attention of the LSA Any forgotten LSA password will need resetting by the CIBS Helpdesk Email Administration Citro n UK Dealer LSA User Guide Page 4 of 16 ZS CITROEN The Email Administration Home Page E Home Microsoft Internet Explorer Fourni par PSA Peugeot Citro n File Edit View Favorites Tools Help qd Back mb E3 A SO search Favorites media EA zy A rel Address http mail alldealers citroen co ukiDealers Index mml Go Links YA CITROEN Email Administration Home Welcome to the Dealer Email Administration Website e Manage the p
3. CITROEN Email Administration Local Security Administrator LSA User Guide Version 1 3 July 2005 CITROEN Contents OV CIC carecertgeut rn snanatencrencseaiabisericadcekenssberd psuvaienneedehers nei tiasbsnanzendiensunsusesicbsrerstsesivastiaviucsveensns 3 Logging on to Email Administration c ccccecccecececeeecceceeenuaueceeeauausceceauauaceceauauaneceauaeueanesenegs A The Email Administration Home Page ccccscscsceceesscccececeeucceneaeauecueeauauaueceauauausceaeauaneseneaeans 5 Manage the passwords and aliases of your Dealership s USEIS c ccceceeeeeeeeceenenseeeeeeeeaees 6 TSE SCIE CON E E E EE E EEE E EA E A E 6 Change age S10 Ce tutuan nunnan nunnan nAn EA AEEERAAEEERAAEEERRA NEENA EEEE R nn nnne 7 Update MS Outlook with a new Password cecccceccsceeceeeeceeseueeeeeeeueueeeeeeeeueueeeeueeueueueaneueaeueenaneenas 8 PAN ASS asia esse eed epicure carers E teres stn eat cane ie E A eae aioe A 9 RAGDE AM A ce ne E EE AE E 10 Configuring Aliases with MS Outlook Optional ccccccccsseseecceeeeeeeeeceeeseeueeeueeeeeeuaeeeeeeeeeeaeeeees 11 CUI Al A lS A E E A vers E EEE E E E E aaron sergio daa 13 PELINE GI ANS ae E E 14 Manage your Dealership s FSA Disclosure 0 cccccccseeceeceeeeeeeceeeeeeeeeaeuseeueaeeeeeseaeeueeeeeaeeeeeneaeaess 15 Loo OUt e E E 16 Email Administration Citro n UK Dealer LSA User Guide Page 2 of 16 ZS CITROEN Overview Citro n UK provide its
4. From now on emails either sent or replied to will be personalised as john smith Cancel Apply Emails sent to dp will also be delivered to this account Your actual email account details are on the Servers tab These details do not need changing unless you are updating a password Changing any other details may stop the account from working Email Administration Citro n UK Dealer LSA User Guide Page 12 of 16 ZS CITROEN Editing an Alias Click on the Edit button from the previous screen to edit an alias Make any changes to the current alias and click OK to save your requirements Click cancel to return to the previous screen if you do not wish to apply any changes E Edit Alias Microsoft Internet Explorer Fourni par PSA Peugeot Citro n File Edit View Favorites Tools Help qd Back mb E3 A Ol search Favorites media EA zy A i Address http mail alldealers citroen co uk Dealers ManagePasswords4nddliases Edit Alias mml 4lias john smith VA CITROEN Email Administration 8 Edit Alias Edit the alias for dp waltersbracknell citroen co uk and click on the OK button Mew Alias Jjohn smith DK Cancel Aliases allow a single user account to be known by several different names Once created any emails addressed to the alias will be re routed to the account owner For example if dp fictionaldealer citroen co uk sets up an alias of joahn smith any emails addres
5. after deletion will no longer be received Click No to return to the previous screen if you do not wish to apply any changes E Delete Alias Microsoft Internet Explorer Fourni par PSA Peugeot Citro n File Edit View Favorites Tools Help qda Back mb 3 A SG search Favorites media EA Fay A rel Address 2 http imail alldealers citroen co uk Dealers ManagePasswordsAnd liases Delete lias mml Alias john smith CITROEN Email Administration ap Delete Alias Are you sure you want to delete the alias joahn smith from dp waltersbracknell citroen co uk Wes Ho Home About Log out Copyright Citro n UK 2005 All rights reserved Er a itermiet You are not able to delete the actual email account only the alias This means for example that dp will always exist and emails to dp will always be delivered but emails sent to an alias will stop being delivered once the alias has been removed Adding the alias back again will begin to deliver any new emails to the alias account Remember to reflect any alias changes within MS Outlook as well if you have configured MS Outlook to take full advantage of them See the Configuring Aliases with MS Outlook section of this document for more details Email Administration Citro n UK Dealer LSA User Guide Page 14 of 16 ZS CITROEN Manage your Dealership s FSA Disclosure As you will be aware any applicable FSA Status of D
6. 4 ta 2 o Numerals 0 to 9 o Full stops or dashes 4 e When using a persons name as an alias enter it in the format lt forename gt lt surname for example frank brown e When using a job function as an alias enter it as a single word for example salesmanager Note Aliases can also be added to Outlook Please see the Email Administration LSA User Guide for more details Home About Logout Copyright Citro n UK 2005 All rights reserved Ie Er i iter lf required you can also additionally configure MS Outlook to work with your alias account We recommend that this is done if you are using just one main alias e g john smith If you are using several alias addresses e g a list of people in a given department then you will need to determine within MS Outlook which account you wish corresponding emails to be configured for For example you add the following aliases to your info email account help contactus generalenquiries information You will then need to decide which address is your primary address including info and reflect this in MS Outlook MS Outlook is an optional step which needs to be completed after you have entered any new alias addresses in to the Email Administration screens You will not be able to add aliases to MS Outlook alone Email Administration Citro n UK Dealer LSA User Guide Page 10 of 16 ZN CITROEN Configuring Aliases with MS Outlook Optiona
7. Chargeable email addresses for an initial setup fee currently include admin accounts fleet business usedsales motability and bodyshop and also depend upon either the contracts that you hold or the programmes you are a member of For example all Citro n Approved Used Car Dealers are able to request a usedsales for their Dealership The example within this document and in the following screens will be on the dp account Email Administration Citro n UK Dealer LSA User Guide Page 6 of 16 ZS CITROEN Change Password The following screen will appear upon selecting an available user This account lists two options on screen One of the options is Change password If you need to change the password of an email account then click on Change E Manage User Password and Aliases Microsoft Internet Explorer Fourni par PSA Peugeot Citroen File Edit View Favorites Tools Help qda Back m E3 A SO search Favorites media EA Eh A Address http mail alldealers citroen co uk Dealers ManagePasswords4nddliases ManageUser rm ZN CITROEN Email Administration Manage the passwords and aliases of your Dealership s users Manage the password and aliases of dp waltersbracknell citroen co uk Aliases of dp waltersbracknell citroen co uk john smithd waltersbracknell citroen co uk Change password of dp waltersbracknell citroen co uk Home About Logout Copyright Citro n UK 2005 All rights
8. Dealer Network with an official email address for communication purposes This facility offers multiple email addresses within the Dealership A summary of the services provided include e Departmental email addresses subject to your dealership status e Additional layers of AntiSpam protection in order to help limit junk mail e Continued Anti Virus protection e Management tools for your Dealership LSA to self administer accounts online o Passwords o Financial Services Authority FSA Disclosure o Email Aliases allowing names to be set against email addresses e More advanced facilities for sending mailing lists to particular departments restricted to Citro n UK staff other Dealers and partners to ensure minimal spam E Email Administration Home Microsoft Internet Explorer Fourni par PSA Peugeot Citro n File Edit View Favorites Tools Help da Back mb E3 A SO search Favorites media EA Eh E rel Ea aino Ee VACITROEN Email Administration a Welcome Welcome to the Citro n Email Administration web site Using this web site Local Security Administrators LSA s can manage a number of email administration tasks for their Dealership Please note If you are not a Local Security Administrator you will not be able to access this web site Please contact the LSA within your Dealership and inform them of any change requirements Click on the Manage Email link below to log on e Manage Email LSA only
9. password by default is ticked Add a tick and apply if Password E one is not present W Remember password Type the new details in to the Password and click Apply T Log on using Secure Password Authentication Your new password has now been applied Outgoing Mail Server My server requires authentication Settings ome o Or 2 If MS Outlook recognises a problem with your password it will load a pop up screen like below Enter the correct details and tick Remember Password in order to save your details Internet E mail MET Alldealers PostMaster x FA Please enter your user name and password For the Following server Logon Server mail alldealers citroen co uk User Name dp uwwaltersbracknell citroen co uk Password Pee IW Remember Password Email Administration Citro n UK Dealer LSA User Guide Page 8 of 16 ZS CITROEN Aliases Email aliases allow you to add other names to that of the original email address Let s take dp waltersbracknell citroen co uk as an example If as Dealer Principal your name is John Smith and you would prefer your email address to be john smith waltersbracknell citroen co uk then this can be easily accommodated by using an alias The do email account remains in place and will simply send any emails for John Smith to the dp account Aliases can be added to any of the accounts we provide Some aliases are reserved These include dp info Isa Sales servi
10. Outlook to be configured with the same password Email Administration Citro n UK Dealer LSA User Guide Page 7 of 16 ZS CITROEN Update MS Outlook with a new Password Any password changes must also be reflected in Microsoft MS Outlook on the specific workstations There are two ways that you can update a password within MS Outlook 1 Open MS Outlook In the Tools Menu click on Accounts z Internet Accounts 2 X Inbox Microsoft Outlook All Mail Directory Service Add gt File Edit View Favorites Tools Actions Help Type Connection Remove mail default Local Area Network S Mew e a Send Receive Inbox Address Book Cbrl Shifk B Set as Deau Import as Rules Wizard Set Wrder Folder Lisk Mpkions ha Outlook Today Pers Ca Empty Deleted Items Folder Cose e of Calendar ee fs Contact Accounts ee Click on the Mail Account to be updated a Deleted Items Customize Zz The example shows the DP account ql Drafts Click on the Properties button MET Alldealers PostMaster Properties E x General Servers Connection Advanced Server Information Fiy incoming mail server is a POPS ZEIMET Incoming mail POF3 mail alldealers citroen co uk Choose the Servers tab Outgoing mail SMTP mail alldealers citroen co uk Incoming Mail Server Account name dpt waltersbracknell citroen co uk Remember
11. asswords and aliases of your Dealership s users Manage your Dealership s FSA Disclosure Log out Home About Log out Copyright Citro n UK 2005 All rights reserved fe Er i titer The different types of facilities available on the Email Administration Home Page are e Manage the passwords and aliases of your Dealership s users Change passwords or add additional alias names to the email addresses provided to you e Manage your Dealership s FSA Disclosure Add any FSA Disclosure as per any applicable status of disclosure requirements You can also add additional footer text if you wish that will be appended to all external email e Logout To exit the email administration facility back to the welcome page Email Administration Citro n UK Dealer LSA User Guide Page 5 of 16 VN CITROEN Manage the passwords and aliases of your Dealership s users User selection Upon entering this option the system will return a list of possible email addresses for you to administer Any email addresses that are not available will still show but will report User does not exist These accounts cannot be administered unless Citroen UK adds them New accounts can be requested by sending an email to cukmis citroen com with a confirmation of your Dealership name the account you require and for CIBS Dealers the PC Workstation ID that you need the email address installed on Obtain the workstation ID by going to the PC de
12. ce etc This stops the possibility of info having dp as an alias therefore bypassing security To this end you can be assured that emails sent to a dp address will reach the correct email account Aliases are great for adding a whole list of names to one department For example the sales account could have all Sales people listed All emails sent in will only go to one account but it means that all personal can have their own address if your dealership desires It is the responsibility of the LSA to ensure that any alias added to the system is in keeping with the business requirements of the dealership Note You can only use unique names therefore if there are two John Smith s then you will need to ensure that two different names are applied e g john smith and j smith as an example E Manage User Password and Aliases Microsoft Internet Explorer Fourni par PSA Peugeot Citroen File Edit View Favorites Tools Help qda Back mb E3 A Ol search jFavorites media EA zy A rel Address E http mail aldealers citroen co uk Dealers ManagePasswords4nd4liases ManageLser mm Go Links ae Z CITROEN Email Administration lt P Manage the passwords and aliases of your Dealership s users Manage the password and aliases of dp waltersbracknell citroen co uk Aliases of dp waltersbracknell citroen co uk john smith waltersbrackne Change password of dp waltersbracknell ci
13. e User Guide PDF Document Home About Copyright Citro n UK 2005 All rights reserved Ie Er i iter Any old email accounts in the style of dealername town dealer citroen co uk will be forwarded to the info dealername town citroen co uk email account Forwarding will be in place for 18 months from 1 July 2005 to ensure that any current communications stationary has more than sufficient time to elapse Email Administration Citro n UK Dealer LSA User Guide Page 3 of 16 ZS CITROEN Logging on to Email Administration The Email administration link is accessible from a web browser for Dealership LSA s to administer Dealer email The process of logging on to the system is outlined in the steps below 1 Visit http mail alldealers citroen co uk Or you can also access the website from the Dealer Portal Go to the Management tab look in the Useful Links section and click on LSA Email Administration 2 Click on Manage Email from the welcome screen 3 Select your dealership email address from the drop down menu that is displayed in alphabetical order 4 Once you have selected the domain name enter your LSA email account password and click OK to continue E Home Microsoft Internet Explorer Fourni par PSA Peugeot Citro n File Edit View Favorites Tools Help da Back mp E3 A Ol Search Favorites media E zy Ei rel Address E http mail alldealers citroen co ukl Dealers Index mmal
14. isclosures need to be added to all external communications including electronic communications Citro n UK are pleased to offer an easy means for your Dealership to have control over this facility whereupon any text that you enter below will be added to all external email communications when using the Citro n UK provided email addresses It is your responsibility to ensure that this facility is correctly implemented Please seek advice from your own advisor to ensure that the correct Status of Disclosure wording is used E Manage FSA Disclosure Microsoft Internet Explorer Fourni par PSA Peugeot Citro n File Edit View Favorites Tools Help qd Back mb E3 A SG search Favorites media EA Eat E A rel Address http mail alldealers citroen co uk Dealers ManageDisclosure ManageDisclosure mml Go Links ZN CITROEN Email Administration Manage your Dealership s FSA Disclosure From 15th July 2005 it is mandatory that every email sent to any outside party from your Dealership includes a footer containing your Dealership s FSA Disclosure Any text that you enter below will be added to all external communications when using the Citro n UK provided email addresses Please seek advice from your own advisor to ensure that the correct Status of Disclosure wording is used Type an FS4 Disclosure for your Dealership of up to 1000 characters into the text box below and then click on the Update button E Update Cancel
15. l lf you take advantage of aliases then you may also wish to configure MS Outlook Please note this is an optional step as any emails sent in to the new alias email address e g john smith will still be delivered to MS Outlook for you The advantage of configuring MS Outlook with aliases is to ensure that emails sent from your PC have the new name as well otherwise emails will use the default names provided by Citro n UK e g dp info Isa etc Once an alias has been created in the Email Administration screens you can log out or close down your browser at this stage the email client MS Outlook can be configured to take full advantage of this and personalise emails for you Follow the instructions below to configure Microsoft Outlook 2000 to use Aliases Open MS Outlook Inbox Microsoft Outlook File Edit view Favorites Tools Actions Help In the Tools Menu Ea New g ES x Send Receive Inbox Address Book Cbrl Shifk B Folder List se Rules Wizard of Calendar Contacts Accounts a Deleted Items Customize a Bh Drafts Options R pae TA Inbox Internet Accounts x Click on the Mail All Mail Directory Service Add d Account to be updated Connection locates mall default Local Area Network shows the DP account Set ae Meraut Click on the Properties Import button Esport Get Wen Close Emai
16. l Administration Citro n UK Dealer LSA User Guide Page 11 of 16 ZS CITROEN DP Properties e 2 x General Servers Connection Advanced Mail Account Type the name by which vou would like to refer to these servers For example Work or Microsoft Mail Server The E Mail address and the Reply address will show DP the current account information User Information Name BP rganizatior D E mail address Jdp waltersbracknellcittoen couk Reply address Jdp waltersbracknellcittoen couk iM Include this account when receiving mail or synchronizing cancel w A DP Properties General Servers Connection Advanced Change the Email address and Reply address as Mail Account indicated Type the name Gy which wou would like to refer to these servers For example Work or Microsoft Mail From dp waltersbracknell citroen co uk Server To john smith waltersbracknell citroen co uk DF l If you have set up several aliases on one email account seriou nate within the LSA Email Administration screens then you will Name DP need to decide which is the primary one for MS Outlook Organization to use E mail address Jiohn smith amp waltersbracknell citroen co uk replace the example of john smith with your own Reply address Jiohn smith waltersbracknell citroen co uk account details iM Include this account when receiving mail or synchronizin i Click on Apply and then OK
17. reserved E E Done 1 Internet Jj hanye Passeroni Microsol Internet Explorer ourm par PSA Peugeot Citroen i l x A new screen will appear that allows you Be gie yew Fgvokes Joos pep El a Pik gt ODA Gawd Garou Geo GE So eo to specify a new 8 amp digit password If you Adie illipc ined aldeaders diron couh Donki ang aceon r Chana ancien sored poo une wish to cancel this request then use the aa 7 a EICITROEN Bc ales cancel button otherwise click OK to Change Password accept the default offered by the system Change password for user dpdbwaltersbracknell cltroan co uk or type in your own password Soeccoly an S cegt numenc password for the user or simply accept the default password then chick on thule CHK button The password offered on screen is NOT How Password A746478 ox cancot the current password for that account Note Changing a users password on this screen will reset the password immediately In order for the You are not able to recover the existing usg bo be able to receive Grek pou must also update the users Mecrosott Outlook acccount details with the new password password Any forgotten passwords will need changing via these screens Forgotten LSA passwords will need to be reset by the CIBS Helpdesk Home About Loo out Copyright Citroen Ue 2005 Al rights reserved aj Core O e Any changes to a user password will also need the email client Microsoft
18. sed to john smith fictionaldealer citroen co uk will be forwarded on to the dp fictionaldealer citroen co uk user account When choosing an alias the follawing convention is recommended e An alas can only contain the following characters o Upper or lower case alphabetic characers 4 ta 2 o Numerals 0 to 9 o Full stops or dashes 4 e When using a persons name as an alias enter it in the format lt forename gt lt surname for example frank brown e When using a job function as an alias enter it as a single word for example salesmanager Note Aliases can also be added to Outlook Please see the Email Administration LSA User Guide for more details Home About Log out Copyright Citro n UK 2005 All rights reserved Ie i internet Remember to reflect any alias changes within MS Outlook as well if you have configured MS Outlook to take full advantage of them See the Configuring Aliases with MS Outlook section of this document for more details Email Administration Citro n UK Dealer LSA User Guide Page 13 of 16 ZS CITROEN Deleting an Alias Click on the Delete button from the previous screen to delete an alias If several aliases exist then ensure you choose the correct account A confirmation will appear asking you to confirm the deletion of the alias The dp account will still remain on the system and any emails sent to dp will still be delivered Any emails sent to john smith
19. sktop right clicking on My Computer selecting the Network Identification tab and noting the Full Computer Name within your communication You may administer any accounts that you can click on like info dp and Isa as shown in the screen below 4 Select User to Manage Microsoft Internet Explorer fourni par PSA Peugeot Citro n E laj x Fie Edit view Favorites Tools Help EJ qa Back m 6 B A Search Favorites EMedia E By A el Address a http mail alldealers citroen co uk Dealers ManagePasswordsAndAliases SelectUser mml gt ao Links YACITROEN Email Administration Sp Select User You have chosen manage the password and aliases for a user from the domain waltersbracknell citroen co uk Click on the name of the user account that you want to manage Mandatory users info User does not exist User does not exist User does not exist Chargeable users optional aamin User does not exist User does not exist Home About Logout Copyright Citro n UK 2005 All rights reserved Done Internet There are currently 3 different types of email address user groups These are Mandatory Contract and Chargeable Mandatory email addresses provided to all Citro n UK franchised Dealerships are info dp and Isa Contract email addresses are based on the contracts that you hold with us and include sales service and parts
20. t or amy part of it Please motiip the sender by e eail of you heave feceived this e mail by mistake and delete this matt in opin a a disclose Pe ay You can update your FSA Status of Disclosure ne tenantan Zion an mattar tana pvencneareve a san coseenear Tas sven 3 whenever you like Changes are applied immediately to all external emails Back tome Abai Lagat Copprght Catroin We 2005 A nghts reserved igi one nemet Email Administration Citro n UK Dealer LSA User Guide Page 15 of 16 Log Out This option returns you to the welcome screen Any actions that you have completed during your visit would have been applied and any cancelled actions discarded E Dealer Logout Microsoft Internet Explorer Fourni par PSA Peugeot Citro n File Edit View Favorites Tools Help qda Back mb E3 A Ol search Favorites media CA zy A i Address http frail alldealers citroen ca ukj Dealers Logout mml Email Administration lt Logout Logging out will cancel any current tasks and return you to the homepage Are you sure you wish to logout Wes Ho Home About Logout Copyright Citro n UK 2005 All rights reserved a ttre Email Administration Citro n UK Dealer LSA User Guide Page 16 of 16
21. troen co uk Back Home About Logout Copyright Citro n UK 2005 All rights reserved fe Er i titer Email Administration Citro n UK Dealer LSA User Guide Page 9 of 16 ZN CITROEN Adding an Alias Click on the Add button from the previous screen to add an alias Type in the alias required and click OK to save your requirements Click cancel to return to the previous screen if you do not wish to apply any changes E Add Alias Microsoft Internet Explorer fourni par PSA Peugeot Citro n File Edit View Favorites Tools Help qda Back mb E3 A SO Search Favorites media x zy A i Address http fmail alldealers citroen co uk Dealers ManagePasswordsAndaliases Add lias mm Go Links YN CITROEN Email Administration ay Add Alias Enter a new alias for dp waltersbracknell citroen co uk and click the OK button New Alias DK Cancel Aliases allow a single user account to be known by several different names Once created any emails addressed to the alias will be re routed to the account owner For example if dp fictionaldealer citroen co uk sets up an alias of joahn smith any emails addressed to john smith fictionaldealer citroen co uk will be forwarded on to the dp fictionaldealer citroen co uk user account When choosing an alias the follawing convention is recommended e An alas can only contain the following characters o Upper or lower case alphabetic characers
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