User Guide: - Chelmsford Borough Council
Contents
1. AI Chelmsford BY City Council User Guide Web Recruitment Contents IMEROCGUCEION osisssa aa aae 3 Howto get started ssepe E 4 I New User Registration ccccceecceeceeeeeeeceeeceeeeeeeeeeeeeesaeeeeeeeeaeeeaeeeaseeesaeeeeaseneeeeaeaeees 6 2 Completing the Online Application FOrm c ccsceeeeeeeeeeeeeeeeeeeeeeeeseeeeeseeseeeeeeees 7 2 1 Application summary PAG Eiiiseieira iaieiiea RENE tested wtemiin ARENAN 7 2 2 Personal Details Pagers E a seteece 9 2 3 EMD OyMEent IAISCONY sooni ea E E E E A nem 10 2 4 Daea UNS ea a e e a a a I2 2 3 Professional Memberships and Training ccscscsecsccscssecceccscceceeseccsceseecescesesscsesensensees 2 2 6 Personal Statement rnnr a E eee E Reel 3 2 7 References sorora ten inni TE AAIE NEA E ORAE OON EAN 14 2 8 Declaration and Personal Relationships sessssssssssesesesessesesesessesesesessessseseseseesesesesseseseso I5 2 9 Equalities and Diversity Information nesesesesesesesrsesesesossssesesesesesesesesesesesesseseseseseseseseses 16 2 10 Where did you hear about this position cc esececessersecseceecessesseccscesceecscescsessesenseeeacees I7 3 Submitting your Application FOrim cccceeceeeeeeeeeeeeeeeeeeceeeeeeeeeeeeeeeeeseeseeseeseeeeeees 18 3 1 Review and Print your Application Form cecssssscsscsssssssceececeesecescescesesseecseseecseeeeeeeeees 18 3 2 Deleting an Applicaton For Miyciniseaisianii iniaa E 19 3 3 S2. fill in your user name and password and click the Log in button You will be directed to the online application form see section 2 below If you are a new user select the New user registration link to set up a user account see section below 5 Web Recruitment User Guide v1 1 Note You must setup a user account to be able to apply for jobs If you are an existing Chelmsford City Council employee you should already have a username and password It is the one that you use to login to Self Service Login here using the same details I New User Registration To setup a new user account click the Apply online button on a job advert see section above and choose New user registration link You will be directed to the New user registration page A Chelmsford SZ City Council Online Recruitment Search for job Existing User login Forgotten password My applications My profile New user registration Please enter your details below in order to register Your user name must be a minimum length of five characters and contain at least one numeric character Your password must be a minimum length of six characters and contain a mix of alpha and numeric characters For example Pass12 12pass pal2sS pa12ss p123ass etc Title Please select gt Forename Surname Email address Confirm email address User Name Password Confirm password Submit Back Contact the Council Disclaim
3. My profile Andrew Log off Application summary Countryways Operative Please remember to press the button to submit your application once you have completed your application Submit Now Welcome to Chelmsford City Council s online application form Please note that we do not accept CV s for our vacancies and unless stated otherwise our application form must be used when applying for positions Please complete the application pages as listed below Each section will be marked by a green tick when you have sucessfully completed that part of the form You cannot submit the form until you have completed all parts which are mandatory these are indicated with a red asterisk You may save the form at any time and complete it at a later date The form saves automatically each time you move to the next or previous page To force a save move to either the next or previous page by using the Previous and or Proceed buttons The Save Summary button also saves the form but returns you to this page Please note the closing date for the position applications will not be accepted after the closing date If you have difficulty with your application please email HRSupport chelmsford gov uk Please note this is for technical help only Applications and CV s sent to this email address will not be accepted Application pages amp Personal Details Icon guide 3 Mandatory field 77 Employment History Y Help icon guide amp
4. by telephone on 01245 606440 or use the Contact the Council link Q Can I print my application form once submitted A Yes you can print your application form by clicking My applications ticking the select box and pressing the Send email button This will email you a copy of the application form which you then can print off Q What if decide to withdraw my application A Either contact the Recruitment Team on 01245 606440 or email hrsupport chelmsford gov uk giving your name the position title and reference number of the job that you wish to withdraw from Your application will then not be put forward for shortlisting Q was expecting an email from you Where is it A Check your junk mail box as your email program may have wrongly interpreted the email as junk 29 Web Recruitment User Guide v1 1
5. criteria as you require click the Search button If no jobs match your search criteria you will see the following page AA Chelmsford B City Council Online Recruitment Search for job Existing User login Forgotten password My applications My profile No jobs match your search criteria please search again Click here to save this search as a job alert a New search Contact the Council Disclaimer Comment on this page You can select the New search button to start another search Alternatively if your search criteria does match one or more jobs you will see a results page with those jobs listed Note At the bottom of the results you will see a link Click here to save this search as a job alert This saves your last search criteria as a job alert Periodically your job alert will be run against our current list of vacancies and you will receive an email if there are matches The email will contain a direct link to each matching job You may setup multiple alerts Job alerts therefore mean that you don t have to constantly check our website for new vacancies You must have a user login and password to be able to save a job alert and receive emails see section above 2 Web Recruitment User Guide v1 1 A Chelmsford E City Council Online Recruitment Andrew Log off Search results Results 4 matches found Coun ays Operative We are looking for candidates with a proven track record in
6. page Also on this page you can view information about the interview and what you need to bring along with you For example Location Start End times Interviewers Map Criminal conviction form Car parking 26 Web Recruitment User Guide v1 1 0 Chelmsford SZ City Council Online Recruitment A The interview appointment has been booked Details are shown below Andrew Log off Interview details Job title Service Support Technician Level 3 Reference REQ00000089 Contact Mr Andrew Cartwright 01245 606309 Location Civic Centre Duke Street Chelmsford Essex CM1 1JE Appointment closing date 01 09 2013 Interview date 02 10 2013 Start time 13 00 End time 14 00 Please report to the main reception on your chosen date and time A map which shows the location of the Civic Centre in relation to the Railway and Bus Station can be obtained HERE lt The interview will take place with Mr Andrew Cartwright HR Project Lead and MR Keith Gladden Payroll Project Lead It should be noted that under the Asylum and Immigration Act 1996 we are required to check that all new employees are eligible to work in the United Kingdom Please bring with you your Passport along with your national insurance number or if this is not available a full birth certificate and one of the following P45 P60 National Insurance Card or a letter from a Government Agency to interview Should the person specification for the above job identif
7. proven track record in similar work with expertise in the use of a variety of horticultural machinery ride on mowers and driving trucks with trailers Experience in fine turf soft and or hard landscaping and a keen interest and experience in horticulture is essential You will need to be self motivated reliable conscientious and capable of working individually or as part of a team A full clean driving licence is essential You will be required to work Monday to Friday with flexible working hours 10 weeks at 32 hours 10 weeks at 42 hours and 32 weeks at 37 hours Successful candidates will need to demonstrate flexibility as some late evening weekend and Bank Holiday work will be required Chelmsford Council is committed to safeguarding children and vulnerable adults and expects all employees to share this commitment This includes obtaining references and ensuring compliance to the Criminal Record Bureau process Job Pack e Salary Grade 2 13 962 per annum Job reference REQ00000094 Application closing date 12 08 2013 Package Ful time 37 Hours Permanent Send to a friend Apply online Civil Enforcement Officer This role will require you to assist with the safe and free flow of traffic by patrolling controlled areas as determined by the Traffic Management Act 2004 sealed Traffic Regulation Orders and Councils By Laws by issuing Penalty Charge Notices in cases of non compliance You will need to have a full understanding o
8. similar work with expertise in the use of a variety of horticultural machinery ride on mowers and driving trucks with trailers Experience in fine turf soft and or hard landscaping and a keen interest and experience in horticulture is essential You will need to be self motivated reliable conscientious and capable of working individually or as part of a team A full clean driving licence is essential You will be required to work Monday to Friday with flexible working hours 10 weeks at 32 hours 10 weeks at 42 hours and 32 weeks at 37 hours Successful candidates will need to demonstrate flexibility as some late evening weekend and Bank Holiday work will be required Chelmsford Council is committed to safeguarding children and vulnerable adults and expects all employees to share this commitment This includes obtaining references and ensuring compliance to the Criminal Record Bureau process Job Pack Salary Grade 2 13 962 per annum Job reference REQ00000094 Application closing date 12 08 2013 Package Full time 37 Hours Permanent Send to a friend a Apply online You can send the job advert to a friend by clicking the Send to a friend button Complete the details and click Send email Chelmsford City Council to not retain the friend s email address nor do we use it for any purpose other than to forward the particular job advert 4 2 Forgotten Password If you have forgotten your password plea
9. to add a further entry Once you have completed all entries click Proceed To remove an item you ve added click edit and then remove Please select Accounting Accounting and Finance Amenity Horticulture Anthropology Applied Business Studies Architecture Art Art and Design Biochemistry Qualification level please select Grade Please select level iv Study commencement date Ea Qualification date obtained 7 Study expected end date Remove Previous Save Summary Proceed Contact the Council Disclaimer Comment on this page 2 5 Professional Memberships and Training Professional Memberships Please indicate any professional memberships you hold Use the Add button to add more than one If the membership is not listed in the drop down list L then please add the details to your Supporting Statement see section 2 6 below Training Please detail any training undertaken in the last 5 years that may be relevant to the role for which you are applying Use the Add button to add more than one training event If you wish to add more 12 Web Recruitment User Guide v1 1 than 5 year s worth of training please include these additional events in your supporting statement see section 2 6 below 6 Chelmsford SZ City Council Online Recruitment Search for joo Existing User login Forgotten password My applications My profile Andrew Log off Professional Members
10. with the Council and others Log into your existing applications Jobs at Essex County Council Essex schools jobs Contact the Council Disclaimer Pay online The Working for Chelmsford Council page provides lots of useful information about working for Chelmsford City Council By clicking the Current Vacancies section you will be directed to the list of current job adverts Privacy amp cookie policy Social media GOV UK Work experience Enter search text Volunteering Sports coaches Why choose to work for AA Chelmsford City Council ow SZ Chelmsford is a great place to live and work and we have staff working in jobs in a variety of locations throughout the city Internship Programme Chelmsford City Council has a number of trainee schemes our most popular are our award winning Internship schemes Sports Coaches and Fitness Class Instructors We are looking for sports coaches and fitness class instructors to deliver on a range of activities and courses for adults and children 2013 Chelmsford City Council Bib amp Web Recruitment User Guide v1 1 To apply for a job click the Apply online button within the job advert AA Chelmsford SZ City Council Online Recruitment Search for job Existing user login Forgotten password My applications My protire Search results Results 6 matches found Countryways Operative We are looking for candidates with a
11. 1 Submitted applications these are application forms that you have already submitted You have the option to request a copy of the submitted application by clicking the Select box and then Send email button You will receive an email with your application form attached From HRSupport chelmsford gov uk Sent Thu 11 07 2013 12 06 To Cec Subject Requested Application Service Support Technician Level 3 REQ00000089 As requested please find attached a copy of your application details 4 4 My Profile To view your user profile details click My profile on the top menu bar A Chelmsford SZ City Council lt i m Online Recruitment Search for job Existing User login Forgotten password My applications My profile Andrew Log off Profile information Name Mr Andrew Apple Email address test test test com Click here to update your personal details Job alerts Please find below a list of your active job alerts you may click the job alert name to run the search or alternatively you may unsubscribe by clicking Remove Job title Cleaner Remove Job search Contact the Council Disclaimer Comment on this page From here you can amend your personal details by clicking the Click here to update your personal details link Note Any job alerts you have set up can be removed from this page 24 Web Recruitment User Guide v1 1 5 Interview Invite Booking If
12. Qualifications Mandatory fields complete 77 Professional Memberships and Training v Mandatory fields incomplete amp Personal Statement amp References The Submit Now button will be activated when all mandatory fields have been completed V Declaration N Submit Now 7 Equalities and Diversity Information A Where did you hear about this position Selecting delete will permanently remove your application a Delete Other options B Print preview Opens in new window For reference the application closing date and job details are shown below Job details Job title Countryways Operative Job reference REQOO0000094 Salary Grade 2 13 962 per annum Starting package Full time 37 Hours Permanent Application closing date 12 08 2013 Thank you for your interest in working for Chelmsford City Council and good luck with your application Contact the Council Disclaimer Comment on this page 3 1 Review and Print your Application Form By clicking the r Print Preview Opens in new window link you will be able to view or print your application form before you submit it 18 Web Recruitment User Guide v1 1 3 2 Deleting an Application Form If you wish to permanently delete your application form from your user account without submitting it go to the summary page and click the Delete button 3 3 Submit Application Form After clicking the Submit Now button from th
13. UDMICADPICI GOM FOr Mataio E E EEEE cathnecveze stents teers 19 4 Managing your Applications User Account 1cceeceeeeeeeceeeeeeeeeeeeeeeeeeseeeeeeeeeeeeees 20 4 1 SOAR CI LOR a JOD se deca cenit ccsciacsescast cso aceccccasestes ce satecasceniue O Oa 20 4 2 POPP OCCEM PASS WOR Ccinscascectcsccysetecessectseettachs E EA EE E E E E EE a 22 4 3 DIY PAD DINCALION S usn EE E EE ERTA OTE R 23 4 4 MY FONE oeeie E I E asec 24 5 Interview Invite BOOKING psonn 25 6 5 cea aaa eae a eet arene aur rene oem a net 28 2 Web Recruitment User Guide v1 1 Introduction The purpose of this user guide is to provide both internal and external applicants with guidance on how to apply for jobs at Chelmsford City Council via our online recruitment portal From Chelmsford City Council homepage you can apply for jobs by selecting the Jobs link highlighted with arrows in the picture below AtoZ Accessibility Speech Enable Textsize A A AD Chelmsford Sy City Council Ystel laim Business About the Council Enter search text Q Council Tax Planning amp environment Housing amp benefits Recycling amp waste Parking amp travel Sport leisure amp culture More Welcome to Chelmsford News e eo England s Jubilee city i Visit Chelmsford Fin AI Chelmsford Apply Book Report Sy City Council Events Pay Chelmsford City Council and The Salvation ee Army join forces Council Tax Planning
14. amp Environment Housing amp Benefits Make a payment Moving home Planning Applications Pest Control Housing register Housing grants amp loans Your Council Tax Account Council Tax bands Local Development Framework Dogs Housing advice Housing standards How to pay less What if you don t pay Noise amp Nuisance Trees amp Conservation want to claim benefits am on benefits Recycling amp Waste Parking amp Travel Sport Leisure amp Culture Collection dates Order a new bin bag or box Car parks Parking enforcement Chelmsford Museums Cultural Events Your guide to recycling Special collections Resident parking Senior rail cards Hylands Housqg Estate Sports Centres Report missed bin Waste amp Recycling Centres Public transport Park amp Ride Parks amp Gree aces Chelmsford Theatres More Cemetery amp Crematorium City Centre City merchandise Community Safety Contacts Emergencies Have Visiting Chelmsford Chelmsford Grand Awards One Chelmsford 2012 Inspired Learning zone Public health Se 55 plus Essex County Council Services Bus passes Highways Libraries Schools Social services Knocking down barriers Jk morethan ji n Ea Do it online INDUCTION JOINING FEE enee Apply for your Parking Permits and Visitor Tickets ADMIN FEE on our website N INVESTORS CIPFA ico Awards 202 wM y ean een L 2012 Cookies i W a IN PEOPLE Go
15. associated files and destroy any printed copy Please notify the sender by a return e mail or if known to you telephone the sender and make them aware that the transmission has been received by someone other than the intended recipient Clicking the click here link will direct you to the online recruitment portal Existing user login page where you need to logon Once logged in the Application Details page will show your current interviews together with a Book now button A Chelmsford SZ City Council Online Recruitment Search for job Existing User login Forgotten password My applications My profile Andrew Log off Application Details User Name TEST1 Email address hr payroll project chelmsford gov uk Current interviews You have been invited to attend an interview for the vacancies listed below Please click the Book now button to arrange a convenient appointment Once you have booked an interview appointment you can click the Details button to see the details of your appointment Vacancy Name Reference Interview Date Time Service Support Technician Level 3 REQ00000089 gt Book now Job search Contact the Council Disclaimer Comment on this page Clicking the Book now button will direct you to the Interview appointment page where you will see all available interview appointment times 25 Web Recruitment User Guide v1 1 AA Chelmsford SZ City Council Online R
16. can benefit from email notifications and online booking of an interview time slot Q Can I submit a C V in place of an application form A No to give all candidates the same opportunity we require all applicants to complete an application form Q Do I have to complete my application form in one session online or can I go back to it at a later date A You may take as long as you like to complete your application form provided that you submit it by 1 59pm on the closing date of the position being applied for Please remember to save it as you go All part saved applications will be deleted after the closing date of the position Q Can I apply for more than one position A Yes If you are interested in more than one position with us you can apply using the same user account you registered with Q Will my email address be used for other purposes A No It will only be used to contact you in conjunction with your application Q Do you accept application forms after the closing date A No 28 Web Recruitment User Guide v1 1 Q Can amend my application form once submitted A No once you have submitted your application it is only possible for you to view it If you would like to amend a section of the application form you will need to contact the recruitment team by using the Contact the Council link Q If have a query with regard to my application who do I contact A Please contact the Recruitment Team
17. city A reference will normally be requested upon acceptance of any verbal offer of employment Please click the Add button to add each reference to your application Once you have completed all entries click Proceed To remove an item you ve added click Edit then Remove 14 Web Recruitment User Guide v1 1 AI Chelmsford SZ City Council Online Recruitment Search for job Existing User login Forgotten password My applications My profile Andrew Log off Page 6 of 9 References Please provide reference details for your last two employers We will ask them to provide information related to your work If you have not been employed before please include the name of an educational reference or someone else who can comment on your ability to do the job Friends or family members will not be accepted as referees except in a professional work capacity A reference will normally be requested upon acceptance of any verbal offer of employment Please press the add button to add each reference detail to your application Once you have completed all entries click Proceed To remove an item you ve added click edit and then remove Reference type Please select 7 Referee name Referee job title Referee contact type Please select J Referee contactable on House Name Number Street Local Area POSTTOWN COUNTY POSTCODE Remove Reference Consent May we approach your ref
18. e Application summary page a message page will pop up showing the following message AA Chelmsford Your application will be submitted please select Continue to proceed or Cancel to return to the Application summary Continue Cancel lt Contact the Council Disclaimer Comment on this page You can cancel your submission by clicking the Cancel button you will be redirected back to the Application summary page Clicking the Continue button will send your application form and a message page will pop up showing the following message AA Chelmsford Z7 City Council Online Recruitment Search for job Existing User login Forgotten password My applications My profile Andrew gt Your application has been successfully submitted Job search Contact the Council Disclaimer Comment on this page Note you will not be able to make further changes once your application has been submitted 19 Web Recruitment User Guide v1 1 Within 24 hours you should receive a confirmation email confirming the successful submission of your application form this will be sent to the email address you registered with From HRSupport chelmsford gov uk To Cc Subject Chelmsford City Council Jobs Service Support Technician Level 3 Interview Invite Booking Thank you for applying for the position of Countryways Operative we are currently dealing with your application Regards HR Support Team Disclai
19. eaving please select Remove Notice Period Please indicate your current notice period Previous Save Summary Proceed Contact the Council Disclaimer Comment on this page Web Recruitment User Guide v1 1 2 4 Qualifications Please fill in the qualifications you have gained or are undertaking e g GCSE s NVQ s A levels Degree Use the Add button to record each qualification If you are shortlisted for interview you will be required to produce original certificates or documentary proof of qualifications where these are specified as an essential requirement of the role If you have a qualification that is not listed in the drop down list ia please refer to it in your Personal Statement see section 2 6 below AA Chelmsford SZ City Council Online Recruitment Search for joo Existing user login Forgotten password My applications My profile Andrew Log off Qualifications Page 3 of 9 Qualifications Please list any qualifications you have gained or are undertaking eg GCSE s NVQ s A levels Degree If you are shortlisted for interview you will be required to produce original certificates or documentary proof of qualifications where these are specified as an essential requirement of the role If you have a qualification that is not listed in the drop down menu please refer to it in your Personal Statement Once you have completed the first entry you can select the Add option
20. ecruitment Search for job Existing User login Forgotten password My applications My profile Andrew Log off Interview appointment Job title Service Support Technician Level 3 Reference REQOO000089 Location Civic Centre Duke Street Chelmsford Essex CM1 1JE Appointment closing date 01 09 2013 Please report to the main reception on your chosen date and time A map which shows the location of the Civic Centre in relation to the Railway and Bus Station can be obtained HERE The interview will take place with Mr Andrew Cartwright HR Project Lead and MR Keith Gladden Payroll Project Lead It should be noted that under the Asylum and Immigration Act 1996 we are required to check that all new employees are eligible to work in the United Kingdom Please bring with you your Passport along with your national insurance number or if this is not available a full birth certificate and one of the following P45 P60 National Insurance Card or a letter from a Government Agency to interview Should the person specification for the above job identify one or more qualifications as Essential then please also bring with you to interview documentary evidence that you have achieved these qualifications In addition please also bring a completed copy of the Criminal Conviction Form to the interview a link to this form can be found HERE If you require a car parking space please let the HR Support Team know on 01245 606440 they will re
21. er Comment on this page The new user registration form requires you to complete the following gt Title click the drop down list icon to select your title gt Forename fill in your first name gt Surname fill in your surname gt Email address this is the email address Chelmsford City Council will use to send you correspondence relating to your job application s v Confirm email address fill in your email address again gt User Name choose and fill in a username this must be a minimum of five characters and contain at least one numeric character e g USER9Y You will use this user name each time you log into Chelmsford City Council web recruitment gt Password fill ina password must be a minimum of six characters and contain at least one alpha and one numeric character e g 2Pass You will use this password each time you log into Chelmsford City Council web recruitment gt Confirm password fill in your password again 6 Web Recruitment User Guide v1 1 Note All fields marked with a red asterisk are mandatory and must be filled in When all the fields have been filled in click the Submit button An email will be sent to the email address you registered with This will confirm your registration details 2 Completing the Online Application Form 2 1 Application Summary Page After logging in you will be directed to the Application summary page AA Chelmsfo
22. erees without further consent if Please select v you are shortlisted Previous Save Summary Proceed Contact the Council Disclaimer Comment on this page 2 8 Declaration and Personal Relationships Personal Relationships Please indicate if you are related to any member employee of this Council Declaration and Consent Please ensure you read the declaration agree it by tick box and fill in your full name to confirm the information you have provided is correct This is also required to enable us to carry out any pre employment vetting if you are successful in your application 15 Web Recruitment User Guide v1 1 A Chelmsford EA City Council Online Recruitment Search for job Existing User login Forgotten password My applications My profile Andrew Log off Page 7 of 9 Personal Relationships Are you related to any member of the Council or to any of please select inal its employees If yes please give details Declaration and Consent I hereby give consent for my personal information including recruitment and monitoring data provided as part of this application to be processed and held in accordance with the Data Protection Act 1998 I declare that the information given in this form is to the best of my knowledge correct I understand that canvassing any Councillor or employee of the City Council or giving any false information or omitting to give relevant information may invalidate this applicat
23. es gt Salary Annual salary without a GBP symbol e g 15000 gt Reason for leaving Click the drop down list icon 7 to select a reason This isn t required if you are still employed Using the Add button please detail i all the jobs you have held including voluntary and part time work iii educational establishments attended A minimum of five years history is required where possible If you have only recently left school or do not have any previous employment please provide details of part time summer work work experience and any other work you have undertaken A Chelmsford SZ City Council lt Online Recruitment Search for job Existing User login Forgotten password My applications My profile Andrew Log off Employment History Page 2 of 9 Employment Educational History Starting with your current most recent role please give details of all jobs you have held or educational establishments if attended including voluntary and part time work A minimum of five years of history is required where possible Once you have completed the first entry you can select the Add option to add a further entry Once you have completed all entries click Proceed To remove an item you ve added click edit and then remove Employer Education Name Job title Employment Education start date Employment Education end date Category Please select Job details Salary Reason for l
24. f the legislation of the Traffic Management Act 2004 and take part in the relevant training in order to gain a recognised parking enforcement qualification You should be able to work on your own initiative and be able to communicate effectively with the public You will be based in Chelmsford and be required to carry out duties at various locations within the South Essex Parking Partnership area The successful applicant will be required to work 37 hours per week on a shift rota based on a five day working week Monday to Saturday between 08 00 and 20 00 hours Chelmsford Borough Council is committed to safeguarding children and vulnerable adults and expects all employees to share this commitment This includes obtaining references and ensuring compliance to the Criminal Record Bureau process You will be directed to the Apply for jobs page A Chelmsford SZ City Council lt Online Recruitment Search for job Existing User login Forgotten password My applications My profile Apply for job Please enter your user name and password If you have forgotten your password please use the link below If you are a new user select the New user registration link Employees should log in using their iTrent Self Service user name and password User Name Password gt gt New user registration Forgotten your password D Log in Back Contact the Council Disclaimer Comment on this page If you already have a user account
25. hips and Training Page 4 of 9 Professional Memberships Please indicate any professional memberships you hold use the Add button to add more than one Please use your Supporting Statement to indicate any that are not in the drop down list Once you have completed the first entry you can select the Add option to add a further entry Once you have completed all entries click Proceed To remove an item you ve added click edit and then remove Membership name please select Membership level Please select association Membership number Start date Expiry date Remove Training Please indicate any training undertaken in the last 5 years that may be relevant to the role for which you are applying Should you wish to add more than five please include these in your Supporting Statement Once you have completed the first entry you can select the Add option to add a further entry Once you have completed all entries click Proceed To remove an item you ve added click edit and then remove Training course name Training course type please select e Training start date Ea Training end date m Completed training E Remove Previous Save Summary Proceed Contact the Council Disclaimer Comment on this page 2 6 Personal Statement This section provides you with the opportunity to say in your own words how you think you meet the requirements of the job desc
26. ion I also understand that if any irregularities concerning this application are brought to the Council s attention after appointment then this may result in dismissal Forms completed by unsuccessful candidates will be destroyed within 6 months I have read and agree to the above declaration F Please type your full name as confirmation of the above declaration Previous Save Summary Proceed eA Contact the Council Disclaimer Comment on this page 2 9 Equalities and Diversity Information Chelmsford City Council is an equal opportunities employer and fully supports the principals of equality in all the services it provides Chelmsford City Council opposes all forms of unlawful or unjustifiable discrimination whether direct or indirect on the grounds of colour race nationality ethnic or national origin political or religious beliefs gender age marital status sexual orientation disability or trade union activity Please note that this information is NOT passed to the recruiting manager 16 Web Recruitment User Guide v1 1 AA Chelmsford SZ City Council lt a Online Recruitment Search for job Existing user login Forgotten password My applications My profile Mr Andrew Apple Equalities and Diversity Information Page 8 of 9 Equal Opportunities Chelmsford City Council is an equal opportunities employer and fully supports the principals of equality in all the services it provides Chelmsford City C
27. job alert on the search results screen Salary band All under 10k Enter part of the job title For Example Administrator Example Full time permanent project management 10 15k Manager Environmental Sports 15 20k 20 25k 25 30k 30 40k Order search results by Application closing date Date posted Job title Key words Location Salary Results per page 10 z a Search Contact the Council Disclaimer Comment on this page You can refine your job search by selecting completing one or more of the following criteria gt Job title Enter either a full job title or any part of a job title e g Cleaner gt Key words Enter a key word that describes the job e g Manager gt Salary Band select the salary range from the pre filled list 20 Web Recruitment User Guide v1 1 You can search for more than one item in the list by keeping the Ctrl key on your keyboard pressed and clicking all the required items Alternatively you can keep the Shift key pressed and click the first and last items you wish to select All items between these two items will be selected too If you would like to search for all jobs currently advertised do not enter any criteria Additionally there is an option to order your search results by Order search results by Application closing date Date posted Job tithe Key words Location Salary Once you have selected as many or as few search
28. ld bot lt a soe EW ookies in use Contact the Council Disclaimer Pay online Privacy amp cookie policy Social media GOV UK 2013 Chelmsford City Council _f 9 NEY Or you can simply type the URL http www chelmsford gov uk jobs into your browser 3 Web Recruitment User Guide v1 1 How to get started Once you have clicked on the jobs link or typed in the URL you will be directed to the Working for Chelmsford Council page AtoZ Accessibility Speech Enable Textsize A A AA Chelmsford SZ City Council Business About the Council Vacancies Howto Chooseus Working for us Current Vacancies Chelmsford City Council have a range of jobs and opportunities The work is varied and you know you are contributing to the local community The benefits of working for us A As well as working in a supportive and friendly environment staff have j access to a range of benefits Work experience opportunities Our work experience programme is a great way to develop your skills and improve your chances of getting a permanent job More Apprenticeships Internships How to Apply This page gives you all the information you need about how to apply for a job at Chelmsford City Council Our apprenticeship programme Chelmsford City Council has a number of apprenticeship opportunities Volunteering opportunities at the Council Find out how to get involved with volunteering opportunities both
29. mer The contents of this message should not be taken as necessarily being the views opinions policies or procedures of Chelmsford City Council and does not give rise to any contract undertaking or agreement E mail is not a secure form of communication Whilst every effort has been made to ensure that this message has been correctly addressed it and any associated files may contain privileged or confidential information or details intended only for the sender and intended recipient If this transmission is received by anyone other than the intended recipient please delete the message and any associated files and destroy any printed copy Please notify the sender by a return e mail or if known to you telephone the sender and make them aware that the transmission has been received by someone other than the intended recipient 4 Managing your Applications User Account 4 1 Search for a Job To search for a job using certain criteria like keywords then click Search for job on the top menu bar A Chelmsford SZ City Council Online Recruitment Search for job Existing user login Forgotten password My applications My profile Andrew Log off Job Search Please enter your search criteria below and select Search To search for more than one item in a list select the multiple criteria required using the keyboard keys Ctrl or Shift For job alerts select your criteria select search and then select save this search as a
30. ons Y A Mandatory fields complete Y Professional Memberships and Training u Mandatory fields incomplete w Personal Statement V References w Declaration The Submit Now button will be activated when all mandatory fields have been completed Submit Now ow Equalities and Diversity Information w Where did you hear about this position Selecting delete will permanently remove your application Delete Other options 8 Print preview Opens in new window For reference the application closing date and job details are shown below Job details Job title Countryways Operative Job reference REQ00000094 Salary Grade 2 13 962 per annum Starting package Full time 37 Hours Permanent Application closing date 12 08 2013 Thank you for your interest in working for Chelmsford City Council and good luck with your application Contact the Council Disclaimer Comment on this page 7 Web Recruitment User Guide vl I The application form is broken down into a number of sections You will need to complete each of these in turn before the application can be submitted There is an application page per section Click an application page to fill in that section Application pages W Personal Details W Employment History u Qualifications W Professional Memberships and Training T Personal Statement wW References W Declaration W Equalities and Diversity Information W Where did you hear about this posi
31. ouncil opposes all forms of unlawful or unjustifiable discrimination whether direct or indirect on the grounds of colour race nationality ethnic or national origin political or religious beliefs gender age marital status sexual orientation disability or trade union activity Please note that this information is NOT passed to the recruiting manager Date of birth esd Gender Please select gt Disability Please select Disability description Nationality Please select Ethnic origin Please select Marital status Please select Ly e Sexual orientation please select Religion please select Er Previous Save Summary Proceed Contact the Council Disclaimer Comment on this page 2 10 Where did you hear about this position Please select an answer from the drop down list i A Chelmsford SZ City Council Online Recruitment Andrew Where did you hear about this position Page 9 of 9 Media name please select Previous Save Summary Contact the Council Disclaimer Comment on this page 7 Web Recruitment User Guide v1 3 Submitting your Application Form Once your application form is complete all application pages should be showing a green tick You can now review print delete or submit your application form Chelmsford SZ City Council Online Recruitment Search for job Existing User login Forgotten password My applications
32. pre populated using the details you supplied when you registered For internal applications some of these fields will be un editable if these fields are to be amended then this should be done through Self Service On some application pages you will see Add and Remove buttons This facility allows you to input information which may have multiple occurrences For example you may have multiple addresses To add more than one address simply fill in your address details and click the Add button You will see the message The item has been added successfully together with a new blank address details section to add your next address The first address you just filled in will be shown below the blank address details section If you wish to remove the address details click the Edit button and then the Remove button Another way to add multiple occurrences is to click on the Click here to add another entry tab if it is visible on the page Note Sometimes when you come to submit your completed application form after filling in all the sections you may find that an individual application page may still be showing as incomplete If this is the case check that all the applications pages have had their mandatory fields completed particularly if you have used Add to supply multiple occurrences such as addresses You can continue through the application pages by clicking the Proceed button Alternati
33. quire your registration plate number Please note due to limited parking availability we may not always be able to acommodate car parking requests Available interview appointments Please select a suitable appointment from the current available interviews Date Day 02 10 2013 Wednesday Book now 02 10 2013 Wednesday Book now 02 10 2013 Wednesday Book now Please contact us on 01245 606440 if you are unable to attend or book an interview Please also ensure you notify us if you have a disability and need any of the following arrangements made for you Interview information on tape large print formats wheel chair accessible locations for interview and facility for personal carer to accompany you at interview My applications Contact the Council Disclaimer Comment on this page Here you can book an interview appointment by clicking the corresponding Book now link Once the link is clicked the appointment will be booked and you will be directed to the Interview details page You will also receive an email confirming your booking If you clicked the wrong appointment or you have changed your mind you have until the appointment closing date to cancel your previous appointment and book another as long as there is an available interview slot The appointment closing date appears near the top of the window To cancel your appointment click the Click here to cancel this appointment link on the Interview details
34. rd SZ City Council lt Online Recruitment Serch for job Existing User login Forgotten password My applications My profile Andrew Log off Application summary Countryways Operative Welcome to Chelmsford City Council s online application form Please note that we do not accept CV s for our vacancies and unless stated otherwise our application form must be used when applying for positions Please complete the application pages as listed below Each section will be marked by a green tick when you have sucessfully completed that part of the form You cannot submit the form until you have completed all parts which are mandatory these are indicated with a red asterisk You may save the form at any time and complete it at a later date The form saves automatically each time you move to the next or previous page To force a save move to either the next or previous page by using the Previous and or Proceed buttons The Save Summary button also saves the form but returns you to this page Please note the closing date for the position applications will not be accepted after the closing date If you have difficulty with your application please email HRSupport chelmsford gov uk Please note this is for technical help only Applications and CV s sent to this email address will not be accepted Application pages w Personal Details Icon guide Mandatory field w Employment History Help icon guide wy Qualificati
35. ription and why you should be selected for interview You can include information about your work experience skills and any training you might want to include from all areas of your life Please remember that the people shortlisting the applications will be looking to see if you have evidenced how you meet the requirements of the Job Description The supporting statement is limited to 8000 characters including spaces 13 Web Recruitment User Guide v1 1 A Chelmsford SZ City Council Online Recruitment Search for job Existing User login Forgotten password My applications My profile Andrew Log off Personal Statement Page 5 of 9 Supporting Statement Please use this space to explain your reasons for applying for this role and to highlight how your qualities meet the requirements of the Job Description The information you provide will be used in the shortlisting process The form is limited to 8000 characters Supporting statement Previous Save Summary Proceed Contact the Council Disclaimer Comment on this page 2 7 References Please provide reference details for your last two employers We will ask them to provide information related to your work If you have not been employed before please include the name of an educational referee or someone else who can comment on your ability to do the job Friends or family members will not be accepted as referees except in a professional work capa
36. rrent interviews You have been invited to attend an interview for the vacancies listed below Please click the Book now button to arrange a convenient appointment Once you have booked an interview appointment you can click the Details button to see the details of your appointment Vacancy Name Reference Interview Date Time Service Support Technician Level 3 REQO0000089 02 10 2013 13 00 Details In progress applications Your in progress applications are listed befow To update or submit your application select the corresponding Update button Vacancy Name Reference Closing Date Process application Civil Enforcement Officer REQ00000093 13 08 2013 hs Update Submitted applications Your submitted applications are listed below To request a copy of your application select the corresponding tick box and then Send A pdf file will be automatically emailed to your registered email address Vacancy Name Reference Countryways Operative REQO0000094 Send email Job search Contact the Council Disclaimer Comment on this page Current interviews If you have been successful from the shortlisting process you would have received by email an invite to interview Here you can book and review details of that interview In progress applications these are application forms that are part saved but you have not yet submitted them They can be updated by clicking the Update button 23 Web Recruitment User Guide v1
37. se click Forgotten password on the top menu bar AA Chelmsford SZ City Council Online Recruitment Search for job Existing User login Forgotten password My applications My profile Andrew Log off Forgotten password Please enter the details below and select Submit You should receive an email within the next 15 minutes containing a link that will enable you to reset your password If you are an employee of the Council you will not be able to use this option and should instead contact the ICT Service Desk via email Email address Forename Surname Submit Back Contact the Council Disclaimer Comment on this page Fill in your details and click the Submit button you will receive an email containing a new password within the next 5 minutes 22 Web Recruitment User Guide v1 1 Note If you are an employee of the Council you will not be able to use this option and should instead contact the ICT Service Desk via email 4 3 My Applications To view your pending or previously submitted applications click on My Applications on the top menu bar After clicking on My applications you will be directed to an Application Detail page that details all In progress applications Current interviews and Submitted applications AA Chelmsford SZ City Council Online Recruitment Andrew Log off Application Details User Name TEST1 Email address test test test com Cu
38. tion The Icon guide describes the icons you will come across as you move through the application form Icon guide Mandatory field W Help icon guide cyl Mandatory fields complete u Mandatory fields incomplete Y Help icons give you additional information on completing the field you are filling in Just click or hover over the help icon The Submit Now button will not activate until all mandatory fields within each application page have been completed When all the application pages show a green tick the Submit Now button will become available and you can then submit your application form see section 3 below Application pages Icon guide Personal Details E Mandatory field Employment History nA w Help icon guide Qualifications Msndatory fields complete Professional Memberships and Training v Mandstory fields incomelete Personal Statement References The Submit Now button will be activated when all mandatory fields have been completed Declaration Submit Now Equalities and Diversity Information Where did you hear about this position Selecting delete will permanently remove your application __ Other options By selecting the Delete button your whole application form will be deleted 8 Web Recruitment User Guide v1 1 2 2 Personal Details Page This is the first of the application pages Please ensure this page is fully completed with yo
39. ur appointment Vacancy Name Reference Interview Date Time Service Support Technician Level 3 REQ00000089 02 10 2013 13 00 Details Job search Contact the Council Disclaimer Comment on this page You can see the details of an interview by clicking the Details button 27 Web Recruitment User Guide vl I 6 FAQ s If you have any other queries regarding the recruitment process please contact the recruitment team directly by clicking on the Contact the Council button Q How do I set up a User Account A To set up a user account you first must choose a job that you wish to apply for Clicking the Apply Now button will direct you to a login screen where you can select the New user registration link here you can fill in your details to set up a user account Q I have forgotten my password what do I need to do A Click on Forgotten password and fill in your email address forename and surname and then select Submit You should receive an email within the next 15 minutes containing a link that will enable you to reset your password If you already work for the Council email the ICT Service Desk Q Where can I view my account details A As long as you have created a user account you can view your account details by clicking My Profile tab at the top of the page Q Do I have to apply online A No however we do encourage the use of online application forms so that you
40. ur personal details so we are able to contact you about your application A Chelmsford SZ City Council Online Recruitment Search for job Existing User login Forgotten password My applications My profile Andrew Log off Personal Details Page 1 of 9 Personal Information Title mr ss iw First name andrew Middle name Surname Apple Preferred name Andrew Previous surname National Insurance Number Address Details Please press the add button to add the address to your application House Name Number Street Local Area POSTTOWN COUNTY POSTCODE Address type Please select v Country Please select Mailing address E Remove Contact Details Please press the add button to add various contact details to your application Click here to add another entry Fax 01245 000000 Click here to add another entry Contact Email Please note this is the default email address used to provide updates via email on your application please ensure this is completed accurately b gt Email address test test test com Driving Licence Details Licence categories Licence number Licence valid end date D Save Summary Proceed eA Contact the Council Disclaimer Comment on this page 9 Web Recruitment User Guide vl I Under personal information you will see your title first name surname and email address These have been
41. vely you can click the Save Summary button and choose another application page from the Application Summary page When you click the Save Summary or Proceed buttons the details you just filled in will be saved However if you exit the page by closing the browser the details on that page will be lost and you will have to fill them in again when you next login Driving Licence Details This is required for roles where driving is listed as being either essential or desirable You should ensure that all relevant categories are input as appropriate 2 3 Employment History Starting with your current most recent job please give details of gt Employer Education Name If you were employed enter the name of the employer If you were in education at a school college or university then enter the name of the educational establishment If you had a charity placement then enter the name of the establishment where you were placed gt Job Title If you were in education at a school college or university then please state Education If the work was voluntary then state Voluntary gt Employment Education Start Date Select a date using the icon gt Employment Education End Date Select a date using the icon 10 Web Recruitment User Guide v1 1 gt Category Click the drop down list icon to select a category gt Job Details Give a brief outline of your duties and responsibiliti
42. y one or more qualifications as Essential then please also bring with you to interview documentary evidence that you have achieved these qualifications In addition please also bring a completed copy of the Criminal Conviction Form to the interview a link to this form can be found HERE If you require a car parking space please let the HR Support Team know on 01245 606440 they will require your registration plate number Please note due to limited parking availability we may not always be able to acommodate car parking requests Interview cancellation If you are unable to attend this interview appointment you can use the Cancel link below You may then select another interview time or contact us if no appointments are suitable Click here to cancel this appointment My applications Contact the Council Disclaimer Comment on this page By clicking the My applications button you will be directed back to the Application details page where you can now see your interview booking A Chelmsford SZ City Council lt Online Recruitment Andrew Log off Application Details User Name TEST1 Email address hr payroll project chelmsford gov uk Current interviews You have been invited to attend an interview for the vacancies listed below Please click the Book now button to arrange a convenient appointment Once you have booked an interview appointment you can click the Details button to see the details of yo
43. you have been invited to attend an interview you can choose an available interview slot through the online recruitment portal You will receive an email asking you to logon to our online recruitment portal and book a suitable appointment time using the click here link contained within the email HRSupport chelmsford gov uk Subject Chelmsford City Council Jobs Countryways Operative Interview Invite Booking Job Application Countryways Operative Username TEST Further to your recent application for the above job we are pleased to inform you that you have progressed to the next stage of the job application process and we would like to request that you logon to our online recruitment portal to book an interview slot To view information about the next stage and book a suitable appointment time pleas ere lt Regards HR Support Team Disclaimer The contents of this message should not be taken as necessarily being the views opinions policies or procedures of Chelmsford City Council and does not give rise to any contract undertaking or agreement E mail is not a secure form of communication Whilst every effort has been made to ensure that this message has been correctly addressed it and any associated files may contain privileged or confidential information or details intended only for the sender and intended recipient If this transmission is received by anyone other than the intended recipient please delete the message and any
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