Public Access User Guide for Idox Planning System
Contents
1. on Go 4 Comments are displayed showing the name of the commentor and their stance on the application objects supports or neutral 5 Click on Expand All to view all of the comments on the page Click on Collapse All to hide them all again 15 County Council 6 To add a comment to the list click on Make a Comment Need to be registered G Search gt A My Profile gt 2s Logout M Test E Help with this page Planning Application Comments 5 4 05 00829 FPA Installation of 1m satellite dish County Hall Aykley Heads Durham DH1 5UL Stop Tracking Ei Print The public consultation period for this application has ended We are no longer accepting comments from the public on this application Details Comments 0 Constraints 0 Documents 7 Related Cases 1 Map Public Comments 0 Consultee Comments 0 7 Your name and address are added automatically to the form If these are not correct click on update my personal details and make the appropriate changes 8 Add your remaining contact details in the appropriate boxes 9 The Commentor Type drop down list describes the type of people who may need to make a comment about an application These include councillors neighbours to the application address and members of the public Select the one that applies to you 10 In the Reason for comment box select one or more of the offered reasons for making your comment 11 Enter the details of you2. or if the results do not contain the applications you are looking for you can go back and amend your search criteria To do this click on the Refine Search button 12 If this search is one that you will reuse click on the Save Search button This search will appear in your Saved Searches 13 To display the current page of search results in a printable format click on the Print button Click Print again in the new window to send the page to your local printer Weekly Monthly Lists The weekly monthly lists search allows the user to search for applications according to the week or month in which they were either validated or decided 1 Click on the Weekly Monthly Lists tab C4 Search 4 MyProfile gt Login Register Planning 1 Weekly List Search Planning Applications either validated or decided in a given week Simple Advanced Weekly Monthly Lists Property Map Weekly List Monthly List Status All gt Parish All gt Ward All gt Week beginning 21 Jul 2074 Show applications Validated in this week Decided in this week at an id solution 2 Click on Weekly List or Monthly List to select which list you want to search 3 Select the application status from the Status drop down list 4 You can narrow your search to a particular area by selecting from the Parish drop down list 12 Durham County Council SAS 5 Specify the Week or Month by selecting from the drop down list 6 Y
3. of features offered by IDOX Public Access For Planning you need to log in to the site using the user name and password you provided when you registered your account 1 Click on Login on the home page Q Search MyProfile Login New User If you haven t used this site before you will need to register in order to a Track applications a Save Searches a Submit comments Ifyou have already registered login below Login Email Address joe blogas durham gov uk Password ssesesese rrvitt E Forgotten Password an ide AF olution 2 Enter your user name and password then click on the Login button Forgotten Password 1 If you forget your password click on the Forgotten password link 2 Enter your email address and then enter a new password twice Press the Save button 3 A confirmation email will be sent to your email address When it arrives click on the confirmation link You will now be able to log in with your new password Logout When you are finished using IDOX Public Access For Planning remember to log out by clicking on the Logout button in the menu bar Durham County Council My Profile Once your account has been created you can access your My Profile area This allows you to change your personal details as well as manage your searches and applications e Profile Details your full personal details e Saved Searches a list of searches which you have sa
4. 0 026 N N N SF 11 12 14 14 15 Register Anyone can use the IDOX Public Access For Planning site to view planning applications but to take advantage of the advanced profile features that allow you to save searches and track applications you must first register a user account 1 To create a new user account click on Register in the menu bar Registration Microsoft Internet Explorer provided by Durham County Council ICT Ge ttp publicaccess durham gov uk online applications reaistrationWizard do jsessionid 6C31FD235E2E8000 O 9 plan 4 Regstraton x bos Q Searchy MyProfile Loof Register Registration Once registered the following additional functionality will be available Tracking applications a Saving Searches Email notifications about tracked applications and new search results Fields marked with a must be completed Title First Name Surname Phone Number A confirmation email will be sent to the email address you provide below Email Address Confirm Email Address Your password must be at least 8 characters long and be a mix of letters and numbers Password Confirm Password an ido olution 2 Register your personal details by completing the following fields e Title select the title you wish to be addressed by First Name enter your first name e Surname enter your surname Email Address enter your emai
5. County Council wA Public Access User Guide for Idox Planning System Durham County Council Introduction The Public Access for Planning website is designed to provide users with an easy to use system where they are able to search for and track planning applications and appeals Users can create a user account which allows them to e Edit their user profile Save common searches e Comment on planning applications during their consultation period e Search for information e Examine search results This guide explains how to use the different functions of the planning system on the County Council s website www durham gov uk which is available via the following direct link http oublicaccess durham gov uk Durham 3 County Council Q Search MyProfile Y Login Register Planning Simple Search Search for Planning Applications Appeals and Enforcements by keyword application reference postcode or by a single line of an address Simple Advanced Weekly Monthly Lists Property Map Search for Applications Appeals Enforcements Enter a keyword reference number postcode or single line of an address E Search i on idex solution Durham County Council is Contents Register Log In Forgotten Password Logout My Profile Searching Simple Search Advanced Search Weekly Monthly Lists Application Details Details Comments
6. ce Alternative Reference Application Details Description Keyword Applicant Mame Application Type All Ward All gt Parish All Agent All gt Status Al gt Decision All gt Appeal Status All gt Appeal Decision All gt Development Type ran gt Address ii 2 Click to display a search page specific to e Applications e Appeals 3 If you know a reference number that identifies a specific application or appeal enter it in the appropriate box 4 The Application Appeals details allow you to specify an application type status or decision as well as location details which include ward parish and address information Enter any combination of these details as appropriate 5 Enter a Date range to define the period during which the application or appeal was lodged validated or decided by court or inspectorate 6 Click on the Search button to display the results of your search 7 The number of results being displayed out of the total number of results is shown If there are more results than fit on to one page you can navigate between the results pages either by clicking on Next to view the next page or by clicking 11 County Council directly on the page number 8 A map of the relevant area is displayed Click on Show results on large map to see the locations of the search results in more detail 9 To view a search in detail click on its title 10 If there are too many results
7. chael Long Email dmcentraleast durham gov uk Phone Number 03000 263965 Address Durham County Council County Hall Framwelgate Peth Durham Durham DH1 C have read and agree with the Terms and Conditions opens an dox solution 9 Check that your personal and login details are correct To register them click on the Next button 10 An email will be sent to the address you entered When the email arrives click on the link to be returned to the IDOX Public Access For Planning site E l 2 gt Registration Confirmation Request Message HTML o 5 Pas ea Meeting LAS Sharon Renwick ij To Manager Rules Ad ats 2 Find 34 Team E mail f Done JN OneNote aa al D Related Junk Delete Reply red Forward R Mo Reply amp Delete S amp C New Move a re Mark Categorize Follow Transiate hb x Zoom From publicaccess durham gov uk 2014 1 DM Central East Ce Subject Registration Confirmation Request Hello M Test To confirm your registration please click the following link http publicaccess durham goy uk online applications registrationConfirm do action createUser amp key be657a39e7262dabcb467d6099037c48 If required you can also copy the link to the address field of your browser Please Logon with the username and password you originally selected A See more about publicaccess durham gov uk Log In In order to use the full range
8. he next page or by clicking directly on the page number 6 A map of the relevant area is displayed Click on Show results on large map to see the locations of the search results in more detail 7 To view a Search in detail click on its title 8 If there are too many results or if the results do not contain the applications you are looking for you can go back and amend your search criteria To do this click on the Refine Search button 9 If this search is one that you will reuse click on the Save Search button You can edit the search name here and select whether to receive an email if new applications arrive that match the search criteria Click on Save to save the search 10 To display the current page of search results in a printable format click on the Print button Click on Print again in the new window to send the page to your local printer Press Close when you are finished with this window 10 Advanced Search An advanced search allows the user to build a complex combination of specific criteria on which to search for information 1 Select Advanced Search from the Search drop down list Planning Applications Search Search for Planning Applications Appeals and Enforcements by matching atleast one search option in the form below EA Help with this page Simple Adwanced Weekly Monthly Lists Property Map Applications Appeals Enforcements Reference Numbers Application Reference Planning Portal Referen
9. ick on one of these to view them 14 e Further Information displays additional information about the application that was not included in the summary e Important Dates displays the dates on which important events in the lifespan of the application occur from initial submission through to the decision Comments 1 Click on the Comments tab to display comments that have been made about this application G Search gt A My Profile gt E Logout M Test Planning Application Comments 4 05 00829 FPA Installation of 1m satellite dish County Hall Aykley Heads Durham DH1 SUL fs Save Search Refine Search Stop Tracking B Print The public consultation period for this application has ended We are no longer accepting comments from the public on this application Capsiraints 0 Documents 7 Related Cases 1 Map Make a Comment Public Comments 0 Consultee Comments 0 Comments may not be submitted at this time The public consultation period for this application has ended We are no longer accepting comments from the public on this application on ide Elution 2 Comments can either be submitted by members of the public or by people who have been consulted about the application Click on Public Comments or Consultee Comments as appropriate 3 You can re order the list by the date the comment was added or by the commentor s name Select one of these from the Sort by drop down list then click
10. isplay the results of your search Cl Search gt MyProfile gt E Login G Register Planning Results for Application Search 4 Refine Search BE Save Search Hi Print Sort by Date Received Direction Descending gt Results per page 10 co Erection and display of double sided internally illuminated advertisement box as integral Map Information part of new bus shelter The results on this page are shown Public Highway Dryburn Road Adjacent County Hall Durham DH1 5UL eS ee ee Sea See ee Ref No 4 10 00510 AD Received Fri 09 Jul 2010 Validated Mon 12 Jul 2010 Status Application details by clicking on the search Approved result on the left or clicking a point marked the map eM County Hall Grounds Aykley Heads Durham DH1 SUL gt oe heh T Ref Mo 206 01048 CM Recered Tue 17 Oct 2006 Validated Tue 17 Oct 2006 Status Raise No i ii EE Objection TES n R Installation of 1m satellite dish AAN gt Ay i ieee County Hall Aykley Heads Durham DH1 SUL Ref No OV0082S FPA Receiwed Mon 22 Aug 2005 Validated Mon 22 Aug 2005 Status Application Approwed Show results on large map an ido 2 solution 5 The number of results being displayed out of the total number of results is shown If there are more results than fit on to one page you can navigate between the results pages either by clicking on Next to view t
11. l address The system will ask you to re enter to confirm that it is correct e Password enter a password that will allow only you to access your account Repeat it in the box below User Note Passwords must be a minimum of five characters and may not contain spaces Enter the password again below to confirm that it is correct 3 Click on Next 4 Enter your Postcode then press Next CQ Search MyProfile Login Register Registration Postcode Back Next an idox solution 5 Select your address from the drop down list then click on Next C4 Search gt MyProfile E Login E Register Registration Please select your address pE A A a EEE EA EEIT gt af on idex solution 6 If your address is not listed select My address is not on the list and click on Next 7 Enter your address details in the appropriate fields then click on Next Q Search MyProfile Login E Register Registration Address Line 1 County Hall 0 Address Line 2 TowniCity Durham O e Fostcode sock an idor solution 8 Click to read the Terms and Conditions and Privacy Policy that apply to the use of this site When you have done so tick the check box to indicate that you agree to them Q Search MyProfile Login E Register Registration Please check your details If there are any mistakes click back to re enter the information Name Mr Mi
12. of address e g 1 High Street or a postcode Advanced search allows the user to search using a wider combination of options e g ward decision committee date Weekly monthly list search allows the user to search for applications whose status has been validated or decided within a particular time period Map search allows the user to search for applications using an interactive map tool Simple Search A simple search allows the user to search quickly by entering some text that will help identify the relevant application s or appeal s 1 Select Simple Search from the Search drop down list Q Search MyProfile 4 Login Register Planning Simple Search Search for Planning Applications Appeals and Enforcements by keyword application reference postcode or by a single line of an address Advanced Weekly Monthly Lists Property Map Search for Applications Appeals Enforcements Enter a keyword reference number postcode or single line of an address 2 Search an solution 2 Click to select whether you want to search for e Applications e Appeals e Enforcements 3 Enter some text in the Search box that will correspond to one of e application reference number for example 12 0031 7 FPA e post code for example DH1 50 e part of an address for example 1 High Street Council Offices Durham County Council 4 Click on the Search button to d
13. on Summary 4 05 00829 FPA Installation of 1m satellite dish County Hall Aykley Heads Durham DH1 SUL Save Search Refine Search Stop Tracking Hi Print The public consultation period for this application has ended We are no longer accepting comments from the public on this application Details Comments 0 Constraints 0 Documents 7 Related Cases 1 Map Summary Further Information Contacts Important Dates Reference 405 008 29 FPA Alternative Reference MF 488 895 Application Received Mon 22 Aug 2005 Address County Hall Aykley Heads Durham DH1 SUL Proposal Installation of 1m satellite dish Status Application Approved Appeal Status Not Available Appeal Decision Not Available There are 7 documents associated with this application There are 0 cases associated with this application There is 1 property associated with this application ae an idex solution The application details are displayed at the top of the page with further tabs below containing all of the relevant information about the application Details 1 Click on the Details tab to display the full details relating to the application 2 The Application Details are split up into four tabbed sections Click on the appropriate tab to display those details e Summary displays the basic information pertaining to the application The summary also identifies the number of the cases and properties that have been added to this application Cl
14. ou can display applications which were validated or applications which were decided during the selected time period Make the appropriate selection under Show applications 7 When you have made your selections click on the Search button e You can re order the list by reference number date received description or status select one of these from the Sort by drop down list then click on Go e To change the direction of the list select Ascending or Descending from the Direction drop down list followed by Go e To change the number of results displayed select from the Results per page drop down list followed by Go e If there are more results than fit on one page navigate to further pages by clicking on Next or by clicking on the Page Number directly 8 To add this search to your Saved Searches page click on the Save Search button 9 You can print off this list by clicking on the Print button 10 The application locations are displayed on a Map on the right You can display a larger map by clicking on Show results on large map 11 If there are too many results you may want to add more information to the Search Click on the Refine Search button 13 County Council Application Details Once you have selected an application from your search results the application details will be displayed Durham County Council Spr a CA Search gt My Profile gt Logout M Test Planning Applicati
15. r comment in the Your Comment box 12 If you want to receive an email confirming that your comment has been received check the Send me an email confirming my comments box 13 When you have completed all the details click on the Submit button Your comment will be sent to Planning and a record will appear on the Comments page for this application in due course 16 County Council
16. ved e Notified Applications notifications that applications that you are tracking or are the subject of saved searches have been modified e Tracked Applications a list of applications that you have elected to track 1 To access your profile page select Profile Details from the My Profile drop down list in the menu bar Search gt amp My Profile gt Logout M Test My Profile Profile Details Javed Searches Notified Applications Tracked Applications fa Change Password A Update Personal Details 2 Delete Pratile Mame Mr M Test Email dmcentraleast durham gov uk Phone Number Address Durham County Council County Hall Framwelgate Peth Durham DH1 SUL ae an solution This page allows you to view the details you registered with You can change any of those details or update your password 2 To update your password click on Change my password 3 Enter your email address and then enter a new password twice Press the Save button A confirmation email will be sent to your email address When it arrives click on the confirmation link You will now be able to log in with your new password 4 To change your details click on Update my personal details County Council Searching There are four different types of search which can be used to identify a planning application or appeal Simple search allows the user to search quickly using an application or appeal number a single line
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