SPA Forms User Guide
Contents
1. This section is to be filled in by the PGT following receipt of Section 4 of the Shipper Withdrawal Form SPA F3 and faxed back to the Withdrawing Shipper within 1 business day of receiving the objection notice This is to indicate to the Withdrawing Shipper whether their objection was successful or not Section 6 of the Shipper Confirmation Form SPA F2 should then be filled in and faxed to the Confirming Shipper informing them of the objection 5 Objection Notice Response PGT to Existing Shipper Response the potential Confirming Shipper will be advised of the Objection the Objection has been rejected because it was sent after the required deadline Contact Name __DateFexed _ 7 7 1 Box Title We acknowledge receipt of Please delete one of the following lines Contact Name The name of the person within the PGT s organisation who is responsible for the completion of the form The date the form is faxed to the Shipper e g 01 12 1997 dd mm yyyy Section 7 Shipper Withdrawal Form This section is to be filled in by the Withdrawing Shipper and faxed back to the PGT informing them that the objection to the Supply Point Confirmation is being withdrawn because they are now cancelling their initial objection This must be faxed by D 8 If the cancellation is accepted the PGT should then send Section 6 to the Confirming Shipper to inform them that the objection is cancelled within 1 business day of2. Shipper Enquiry Reference optional Site Works Reference if applicable _ Proposed Shipper optional __ CSEP Number if known PGT Meter Point Ref Number if known Meter Serial No if known Post Code if known Site Address if known Plot No T Comments optional Shipper Supplier Name The first box should contain your company number Network Code identifier whilst the second box should contain your company name Your fax number include STD code e g 0171 300 401 Tel No optional Your telephone number include STD code e g 0171 300 400 Shipper Enquiry Any reference you wish to allocate to this site enquiry Reference optional Site Works Reference if Reference previously allocated by the PGT as a siteworks reference applicable Proposed Shipper The Shipper you intend to use if you confirm this site optional CSEP Number if known The number used by the PGT to identify the CSEP PGT Meter Point Ref digit number from Transco allocated tranche e g 7400000001 see page Number if known Meter Serial No if allocated to the meter by the meter manufacturer known Post Code if known Outcode and Incode in PAF format Site Address if known Enter the plot number in the first box and the remainder of the address in the second box e g house number street number street name area It would be helpful if you could include as much information inc
3. been included for the time being in case it proves to be needed Most of the information to be provided would be the same as was provided to the PGT in Form SPA F2 when the supply point was originally confirmed 9b Cancellation of Confirmation Reasons for Cancellation Confirming Shipper to PGT Shipper Name 4 Shipper Contact ane Proposed Supply Point Registration Date Shipper Confirmation Reference optional T30 Comments optional 10 registration date stated on Form SPA F2 reference Optional Form SPA F2 Meter Point reference 10 digit number from Transco aloocated tranche e g 7400000001 see page number 23 Outcode and incode in PAF format Site address optional Enter the plot number in the first box and the remainder of the address in the second box e g house number street number street name area It would be helpful if you could include as much information including Developer amp Customer details as possible Reason For Cancellation Indicate the reasons for cancelling the confirmation in this Section Comments Optional If you wish to add any information please do so here Section 9c Confirmation Cancellation Addition If the shipper cancels a confirmation but the PGT needs to inform the shipper that it cannot cancel the confirmation for what ever reason possible the most likely being that the deadline for doing so has passed Then the PGT uses this part to reject the cancellatio
4. DSO00020 DM SOQ is greater than planned maximum capacity ELA00010 Electronic address required but not provided DSO00017 Advised change request for DM Capacity SOQ SHQ does not exist DSO00018 Requested SOQ not provided FIL00010 DSO00016 Outstanding change to DM Capacity SOQ SHQ already exists DSO00022 Insufficient notice given to change DM Capacity 29 MPO00019 Meter Point is not part of a live Supply Point MPO00022 Meter Point is not part of the specified Confirmation MPO00024 Meter Point is not under the responsibility of the Confirmation reference provided MPO00018 Meter Point reference not provided MPO00028 Meter Points are not in the same Exit Zone MPO00030_ All Meter Points are form Supply Points in the Non Competitive Market MRA00001 Meter Reading Agency code not found RA00010 Insufficient notice given to change the Meter Reading Agency MRA00015 Meter Reading Agency must be Transco as configuration contains Primary or Secondary Meters MRAO0016 Requested Meter Reading Agency is the same as the Current Agency for the Meter Point MRAO0017 Changes between the Bundled and Unbundled Meter Reading Service are not allowed through Re Nomination MREO0001_ Meter Reading Frequency code not found MRF00011 Meter Reading Frequency code not provided MREO00012 Meter Reading Frequency is not acceptable for the Meter Point MPO00031 Either one Meter Point with no Gas Nom Type or all Meter Poi
5. The logical meter number of the confirming shipper available Comments optional If you wish to add any other information please do so here Accepted Request If the shipper has requested Network Transportation Charges information Network Transportation please fill in this section Charges Information Commodity Charge If there is a commodity charge for transportation from the CSEP to the supply point please enter it here in pence per KWh Capacity Charge If there is a capacity charge for transportation from the CSEP to the supply point please enter it here pence per day Estimated Total Charge Estimated annual charge for transportation from CSEP to supply point Comments optional If you wish to add any other information please do so here Rejected Requests If the shipper has requested transportation charge information and the request Reese Rowers 26 Standard Lists Meter Point Reference Numbers Transco allocated tranches Allocated to 74000001xx 74150000xx AGAS Developments Ltd 74250001xx 74400000xx Gas Transportation Company N B The last two digits are check digits derived by Mod 11 as used by Transco Meter Location Codes 00 Unknown 06 Garage 08 Cloakroom 09 Cupboard f 21 PublicBar f 9 Domestic Science 22 RearofShop 23 SaloonBar Special End User Condition SEUC Code 03 Unclassified Arthritic All 04 Aged 60 Poor Walking 05 Blind
6. Wheelchair 06 Braille User Bedridden 07 Poor sight Mental Handicap 08 Deaf Confused 09 io Poor Hearing Serious Illness Poor Speech Other 11 Poor Sense of Smell Heart Condition 12 Arthritic Hands Breathing Difficulty 03 04 05 07 10 11 12 27 Rejection Reasons Code CNEO00002 Confirmation already exists CNF00014 Confirmation effective date does not give the required notice period CNF00015 Confirmation effective date is greater than maximum notice period MP00015 Meter Point does not reside within the Postcode provided MP00030 All Meter Points are Supply Points in the Non Competitive Market If none of the above rejection reasons are appropriate please choose one from the following list ADD00001 Structured Address not found AIAIASASQJASASQs AQsAQsSQsSQsQslaqayaqiaqyjayayja Q 28 Interruptible Contact not provided DSO00013_ Requested DM SOQ is less than Bottom Stop SOQ DSO00012 Invalid ratio of DM SOQ to DM SHQ DSO00014 Requested DM SOQ is less than current DM SOQ DSO00023 Requested change not allowed on NDM Meter Point DSO00019 SOQ not required for NDM Meter Points FIL00011 Record contains incorrectly formatted data FIL00018 A physical count of the Detail Records in the File does not match that held in the count field on the Trailer FILO0019 Invalid Record Type found FIL00023 Generation number in filename is not numeric
7. details as possible Comments optional If you wish to add any further information please do so here Shipper Confirmation Form SPA F2 Section 1 This section is to be filled in by the Confirming Shipper as defined on page 1 to become the registered user of a Supply Point already on the network Once the section is completed it should be faxed to the PGT concerned Confirmations should give the minimum of 14 business days notice i e D 14 1 Confirmation Confirming Shipper to PGT Shipper Name 4 Nio Shipper ContactName Date Faxed Tel No option Proposed Supply Point Registration Date Shipper Confirmation Reference optional Site Works Ref if applicable Meter Reading Agent 4 Supplier s Name 4 Meter Point Ref Number Site Address optional Customer with Special Needs If Yes see form attached Request Transportation Charges Request CSEP Information The first box should contain your company number as agreed by you and the PGT whilst the second box should contain your company name Your fax number include STD code e g 0171 300 401 Tel No option Your telephone number include STD code e g 0171 300 400 Proposed Supply Point Reg The proposed date when the Confirming Shipper will take over the Supply Point Date Shipper Confirmation Any reference you wish to allocate If applied this number will be quoted in all Reference option future transactions Site Works Ref if
8. nol submitted in time Confirming Shipper Name NAME OF REPRESENTATIVE Print SIGNATURE TELEPHONE NUMBER DATE Name of supplier initiating Agreed Read d Details of Contact N No Root Cause Behind Agreed Read Kool Cause Codes 1 Actua read obtained but not submitted on time 2 Prepayment read not submitted in time 3 Valid actual read submitted but rejected by Transco 4 Original actual was incorrect 5 inaccuracy in previous billing history 6 Minor discrepancy but customer demands use of a specific read lor final bill 7 Meter exchange not secorded 8 Wrong meter was read 9 Error in sending read io Transco Withdrawing Shipper Name NAME OF REPRESENTATIVE Printt SIGNATURE TELEPHONE NUMBER n completion by both shippers the confirming shipper will fax to BG Transco Metering Services FAX 0121 745 8913 or 0121 744 9511 TEL 0121 745 9888 graded Sheet Ref No Name of supplier initiating Agreed Read SHIPPER AGREED METER READING AMENDMENT Meter Point Reference No House Postcode Date of Transco Actual A Number Transfer Read Estimate E Criteria Codes A Final bill would be unacceptably high B Closing read is lower l than last actual read C Customer complaint about clasing bill D Missing Read E Actual read obtained but not submitted on time F read not submitted rejected by Transco 4 Original actual was incorrect 5 inaccuracy in
9. previous in time billing history 6 Minor discrepancy but customer demands use of a specific read for All other cases should be raised using he single case form final bill 7 Meter exchange not recorded 8 Wrong meter was read 9 Error in sending read to Transco Confirming Shipper Name Withdrawing Shipper Name NAME OF REPRESENTATIVE Print NAME OF REPRESENTATIVE Prin SIGNATURE TELEPHONE NUMBER SIGNATURE TELEPHONE NUMBER 2n completion by bath shippers the confirming shipper will fax to BG Transco Metering Services FAX 0121 745 8913 or 0121 744 9511 TEL 0121 745 9888
10. receiving the cancellation 14 7 Objection Cancellation Notice Existing Shipper to PGT ContactName Cate Faxed _ Box Title The date the form is faxed to the PGT e g 01 12 1997 dd mm yyyy Section 8 Shipper Withdrawal Form This section is to be filled in by the PGT following receipt of Section 7 of the Shipper Withdrawal Form SPA F3 and faxed back to the Existing Shipper Section 6 of the Shipper Confirmation Form SPA F2 should then be filled in and faxed to the Confirming Shipper informing them of the objection cancellation within 1 business day 8 Objection Cancellation Notice Response PGT to Existing Shipper Response the potential Confirming Shipper will be advised of the Objection Cancellation the Cancellation has been rejected as it was sent after the required deadline ContactName Date Faxed Box Title Description We acknowledge receipt of Please delete one of the following lines The date the form is faxed to the Shipper e g 01 12 1997 dd mm yyyy Section10 Shipper Withdrawal Form This part allows for when the confirming shipper cancels a confirmation see part 9 on form SPA F2 for the PGT to inform the existing shipper of the cancellation It should be noted some helpful text has been included to explain the reason for this part as it is a new addition 10 Cancellation of Withdrawal PGT to Existing Shipper The Proposing Shipp
11. 3 A change in the order of the columns on the Multiple SAR form which places the Date of Transfer next to Postcode This is a more logical sequence to the information and matches the BISCUIT file format Multiple SAR form Where a supplier is initiating a number of agreed reads with another supplier the multiple Shipper Agreed Read SAR form should be used Either the Confirming Shipper or the Withdrawing Shipper may initiate the Multiple SAR The name of the initiating shipper should be entered or pre printed at the top of the form and the following information should be completed Meter Point Reference Full 10 digit Meter Point Reference Number relating to the customers supply Number point House Number The building number or name related to that supply point Postcode The full postcode related to that supply point Transco Read This is the meter reading currently on Transco s system which is to be replaced Date of Transfer Date on which the customer changed supplier D Day Actual A The designation of the read on Transco s system as either an estimate or an Estimate E actual reading 33 Criteria Code The appropriate code letter A F for the reason for raising the SAR in this case see below Where none of the codes describe the reason a single SAR form should be used Read Agreed The proposed replacement meter reading Root Cause The appropriate code number 1 9 cause behind the agreed read p
12. 300 400 information dd mm yyyy Request for CSEP Please tick yes if you require CSEP information for use in devising Transco s element of the charge Otherwise tick no Request for information on Please tick yes if you request information on the charge for transportation across the CSEP This will be provided as pence per KWh or pence per day If you request any further information contact the PGT seperately Shipper Confirmation Any reference you wish to allocate If applied this number will be used in all Site Address optional Enter the plot number in the first box and the remainder of the address in the second box e g house number street number street name area It would be helpful if you could include as much information including Developer amp Customer details as possible 24 Section 2 Transportation Charges Form This section is to be completed by the PGT to provide the confirming shipper with site details MPR number post code address Where the confirming shipper has not filled in Section 1 of the form the PGT can put in the site details 2 Transportation Charges Information PGT to Shipper If Section 1 above was not used the Supply Point details are as follows Shipper Confirmation Reference optional Meter Point Ref Number Site Address optional Accepted Request CSEP Information if requested End User Category Exit Zone T amp P Conversion Factor Supply Point Annu
13. Any reference formerly applied to the site by the PGT in relation to any applicable siteworks Meter Reading Agent From Ofgas list The first box should contain the number identifying the Meter Read Agency whilst the second box should contain the name of the Meter Read Agency Either box can be completed Suppliers Name The Supplier with the end user contract The first box should contain the Supplier number Network Code identifier whilst the second box should contain the name of the Supplier Either box can be completed Meter Point Ref Number 10 digit number from Transco allocated tranche e g 7400000001 see page 27 Full Post Code Outcode and Incode in PAF format Site Address optional Enter the plot number in the first box and the remainder of the address in the second box e g house number street number street name area It would be helpful if you could include as much information including Developer amp Customer details as possible Customer with Special If the customer has special needs please circle Yes otherwise circle No If Needs Yes you need to fill in the Special Needs Form SPA F6 amp fax it to the PGT along with this section Request Transportation If you wish the PGT to include information regarding its transportation charges Charges please circle Yes otherwise circle No If yes the PGT is required to fill out Section 2 of form SPA F7 Request CSEP information If you wish the
14. Box Title Description Shipper Name The name of your company Shipper Contact Name Your name The date that the form is faxed to the PGT e g 01 12 1997 dd mm yyyy Your fax number include STD code e g 0171 300 401 Tel No option Your telephone number include STD code e g 0171 300 400 Shipper Confirmation Any reference you wish to allocate If applied this number will be used in all 22 Reference future transactions Meter Point Reference 10 digit number from Transco allocated tranche e g 7400000001 see page 27 number Site Address option Enter the plot number in the first box and the remainder of the address in the second box e g house number street number street name area It would be helpful if you could include as much information including Developer amp Customer details as possible Contact Effective Date The date the contact with the customer becomes effective e g 01 12 1997 option dd mm yyyy Communication Type One of the following PAG Pager BTG British Telecom Gold TEL Telephone FAX Fax TEX Telex Number MIN Minicom Number The number associated with the Communication Type e g Fax or telephone number including STD code Contact Password option The word or series of words or numbers chosen by the customer as their password Condition Type SEUC Zero or more from the list on page 27 Special End User Condition Section 2 Notification of Customer with Spe
15. PGT to include information regarding the CSEP area where the site is based or the Exit zone circle yes if not circle No If Yes the PGT will provide the requested information under Section 2 on form SPA F7 Section 2 Shipper Confirmation Form This section is to be filled in by the PGT following receipt of Section 1 from the Confirming Shipper The form should be checked for errors if any exist then the rejected section should be filled in entering the reason s and the form faxed back to the Shipper If there are no errors the Accepted Confirmation box should be filled in and sent back to the Confirming Shipper the PGT should also fill in the Shipper Withdrawal Form SPA F3 and fax it to the Withdrawing Shipper The PGT should respond to the confirmation within 1 business day 2 Confirmation Response PGT to Confirming Shipper PGT Contact Name PGT Ret No optional Tel No option Date Faxed Confirmation Accepted Rejected Accepted Status Live Isolated Isolation Pending Removed Customer with special needs details currently held Yes 7 No Transportation charges attach Rejected Reasons AOOO Comments optional Box Title PGT Contact Name PGT Ref No optional Any reference you wish to allocate If applied this number will be quoted in all eS E dd mm yyyy Tel No option Your telephone number include STD code e g 0171 300 400 Delete as appropriate Delete a
16. SPA Forms User Guide Contents SPA Forms User Guide Introduction Key to abbreviations used FlowChart for Confirmation of Domestic Sites Shipper Supplier Enquiry Form SPA F1 Shipper Confirmation Form SPA F2 SPA F2b Shipper Withdrawal Form SPA F3 Shipper Opening Read Form SPA F4 Shipper Closing Read Form SPA F5 Notification of Customer with Special Needs Form SPA F6 Transportation Charges Form SPA F7 Standard Lists Rejection Reasons Domestic Shipper Agreed Reads Use of Proformas Shipper Agreed Meter Reading Amendment Form Single Use Shipper Agreed Meter Reading Amendment Form Multiple Use Introduction This is a fax based SPA process for use between shippers and independent PGT s for the purpose of confirming domestic customers The forms are optional and it is possible for alternative procedures to be agreed between PGT and Shipper Each PGT has a phone line dedicated to Shipper enquiries which can be used if difficulties arise This User Guide is to complement forms version 01 06 98 It is expected that the guide will be revised to reflect any subsequent changes to the forms Fill in the forms writing clearly in Block Capitals using Black Ink Anything written in talics and followed by option al is information that is not mandatory to the form Anything written in talics and followed by if applicable is information required if agreed by the shipper PGT to do so Aim to fill i
17. al Consumption CSEP Number T20 Current CSEP Annual Consumption Number of ISEPs for CSEP Logical Meter Number if available Comments optional Accepted Request Network Transportation Charges Information if requested Commodity Charge Capacity Charge Estimated Total Charge annual charge Note All charges EXCLUDE a meter reading charge Comments optional Rejected Request Reasons Comments optional 25 Box Title PGT Contact Name PGT Ref No optional Any reference you wish to allocate If applied this will be quoted in all future ee 1111 dd mm yyyy Tel No option The PGT s fax number include STD code e g 0171 300 401 Request Accepted Rejected If the request is accepted please circle accepted and move to Accepted Request sections If the request is rejected please circle rejected and move to Rejected Request section Accepted Request CSEP If the shipper requested theCSEP information please fill in this section information Please state which Transco exit zone the CSEP is on End User Category Please specify the supply point s end user category T amp P Conversion Factor Please specify the relevant T amp P factor Supply Point Annual please specify the estimated annual consumption of the CSEP Consumption used to identify CSEP to Transco for AQ updates Consumption Number of ISEP s for CSEP Indicate the number if ISEP s in the CSEP Logical meter number if
18. been completed by the Withdrawing Shipper asking for contact with the Confirming Shipper 18 17 Existing Shipper Requests Contact PGT to Confirming Shipper If this section has been completed the Withdrawing Shipper has requested that you contact them Date Faxed _ _ _ _ __ Withdrawing Shipper s Name 4 Shipper Contact Name Shipper s Telephone Number Reason for Request 4 Box Title Withdrawing Shipper s The first box should contain the Withdrawing Shipper s company number Name Network code identifier whilst the second box should contain the Withdrawing Shipper s company name Shipper Contact Name The name of the person within the Withdrawing Shipper s organisation who will be dealing with any queries regarding the Opening Read Shipper s Telephone The telephone number of the person within the Withdrawing Shipper s Number organisation who will be dealing with any queries regarding the Opening read Reason for Request State the reason given by Confirming Shipper for the request for the Withdrawing Shipper to contact An agreed read process will follow when suppliers have made contact A form has been agreed by the Industry to facilitate this process and is attached as an Appendix to this guide 19 Shipper Closing Read Form SPA F5 Section 14 This section is to be filled in by the PGT and faxed to the Withdrawing Shipper once the Confirmation has been accepted and the meter reading has
19. been received from the Confirming Shipper the read information may be taken from the Shipper Opening Read Form SPA F4 If the Confirming Shipper has requested that the Withdrawing Shipper contact them then the bottom part of this section should be filled in This read should be passed on by D 10 14 Closing Read PGT to Existing Shipper Shipper Name 4 Meter Point Ref Number Site Address optional Closing Read Read Type PGT Estimate Other Read Date Shipper Contact Name Shipper s Telephone Number Reason for Request Box Title Shipper Name The first box should contain your company number as agreed by you and the PGT whilst the second box should contain your company name Shipper Contact Name The name of the person within the Shipper s organisation who is responsible for the completion of the forms Meter Point Ref 10 digit number from Transco allocated tranche e g 7400000001 see page 27 Number Site Address option Enter the plot number in the first box and the remainder of the address in the second box e g house number street number street name area It would be helpful if you could include as much information including Developer amp Customer details as possible Closing Read The Closing meter reading 20 Confirming Shipper s The first box should contain the Confirming Shipper s number Network code Name identifier whilst the second box should contain the Con
20. cial Needs This section is to be filled in by the PGT following the receipt of Section 1 of the Notification of Customer with Special Needs Form SPA F6 Once the section is complete it should be faxed back to the Shipper 2 Response to Receipt of Details PGT to Shipper We acknowledge receipt of the above details ContactName ssi Date Faxed Box Title The date on which the form is faxed back to the Shipper e g 01 12 1997 dd mm yyyy 23 Transportation Charges Form SPA F7 Section 1 This form is to be filled in by the confirming shipper if he wishes to request transportation charges for its existing sites or as part of an inquiry Once completed it should be faxed to the PGT concerned Note that the shipper can request transportation charges for a site as part of a confirmation process by filling in Section 1 of Form SPA F2 1 Request for Transportation Charges Shipper to PGT Shipper Name 4 N10 Shipper Contact Name Date Faxed Tel No option Request for CSEP Information Request for Information on Network Transportation Charges Shipper Confirmation Reference optional Meter Point Ref Number Site Address optional The name of your company The first box should contain the UK link identifier see attached list the second should contain the company name Your fax number include STD code e g 0171 300 401 Tel No option Your telephone number include STD code e g 0171
21. e top box is for a code as attached If the Suppliers are following the relevant code of practice the supplier name should be included Please give all reasons for the objection given by the Withdrawing Shipper Objection Cancelled Please fill in this section within 1 business day of the Withdrawing Shipper cancelling the objection Note The Withdrawing Shipper must cancel the objection by D 8 Contact Name The date on which the form is faxed back to the Shipper e g 01 12 1997 dd mm yyyy Confirmation Successful This section should be filled in between D 7 and D 2 if an objection is not effective has been cancelled or has not been received Site will transfer to youon The date on which the Site will transfer e g 01 12 1997 dd mm yyyy Meter Type Please indicate whether the meter is a credit CRED or prepayment PREP meter If Other please specify The units that the meter measures if not Cubic metres hour or Cubic feet hour Confirmation Lapsed or This section must be filled in between D 7 and D 2 Cancelled Contact Name The date on which the form is faxed back to the Shipper e g 01 12 1997 dd mm yyyy Confirmation Cancellation Additions SPA F2b Section 9b Confirmation Cancellation Additions This section allows the shipper to inform the PGT of the reasons for the cancellation if there is a requirement to do so Although it is unlikely to be required for the majority of cancellations it has
22. eptable high bill due to the existing reads inaccuracy The existing opening meter read is lower than the last cyclic actual read The customer has contacted the shipper and asked for the existing opening meter read to be changed 35 D Missing Read No opening meter read has been received from Transco E Actual read obtained The Confirming Shipper has an actual read but did not submit it to but not submitted on Transco by D 7 and wishes to replace the estimate time F Pre payment read not As above but in this case the opening meter read has come via CQO submitted in time following the customer charging their new Quantum card for the first time Explanation of Root Cause Codes 1 Actual read obtained The Confirming Shipper has an actual read but did not submit it to but not submitted on Transco by D 7 and wishes to replace the estimate time 2 Pre payment read not As above but in this case the opening meter read has come via CQO submitted in time following the customer charging their new Quantum card for the first time 3 Valid actual read The Confirming Shipper secured an actual read and submitted to submitted but rejected Transco but Transco rejected it e g due to deficiencies in Transco s by Transco meter reading history 4 Original actual was The Confirming Shipper submitted an actual read but it was incorrect subsequently discovered to be incorrect e g the customer incorrectly recorded the reading 5 Inaccuracy i
23. equire further explanation Either the Confirming Shipper or the Withdrawing Shipper may initiate the SAR The name of the initiating shipper should be entered or pre printed at the top of the form and the following information should be completed Meter Point Reference Full 10 digit Meter Point Reference Number relating to the customers supply No point Meter Serial Number The Meter Serial Number should be entered if available i e from information supplied by a sales person or meter reader It should not be taken from the M Number database as the reason for requiring 34 Original Transco Meter Reading Actual A Estimate E Transfer Date Customer Details Name and Full Address Previous supplier s Customer Ref No Reason for Initiating Agreed Read Details of Contact Read Agreed Root Cause This is the meter reading currently on Transco s system which is to be replaced The designation of the read on Transco s system as either an estimate or an actual reading Date on which the customer changed supplier D Day The customers name full address and postcode A potential reason for the SAR being initiated could be a mis match in customer details leading to the wrong meter read history being used to validate a reading Required in case the Withdrawing Shipper has been using the wrong meter read history to validate a reading The appropriate code letter A F for the reason for raising the SAR in th
24. er has requested that the above Supply Point transfer be CANCELLED ContactName TATATA ACCCG Date Faxed a E BOX TITLE DESCRIPTION The date the form is faxed to the Shipper e g 01 12 1997 dd mm yyyy Section 11 Shipper Withdrawal Form This section is to be filled in by the PGT and faxed to the Withdrawing Shipper informing them of the status of the Supply Point This should be sent when the status of the Supply Point is known i e between D 7 and D 2 15 11 Responsibility Status PGT to Existing Shipper Be advised Above Supply Point will be transferred from you on _ _ _ you have retained responsibility of the above Supply Point ContactName Cate Faxed 7 Box Title Description Be advised Please delete one of the following lines and insert the date of transfer where applicable Contact Name Your name The date the form is faxed to the Shipper e g 01 12 1997 dd mm yyyy 16 Shipper Opening Read Form SPA F4 Section 12 Shipper Opening Read Form This section is to be filled in by the Confirming Shipper and faxed to the PGT when an opening read is needed i e by D 7 as stated in the Network Code N B Currently being modified to extend this to D 12 The PGT Estimate means an estimated meter reading should be that agreed with the PGT 12 Opening Read Confirming Shipper to PGT Shipper Name 4 Nia Shipper ContactName Date Faxed Tel No option Meter Poi
25. firming Shipper s name Shipper Contact Name The name of the person within the Shipper s organisation who is responsible for the completion of the forms Shipper s Telephone The Shipper s telephone number include STD code e g 0171 300 400 Number Reason for Request State the reason given by the Confirming Shipper for requesting contact Section 15 Shipper Closing Read Form This part is to be completed by the existing shipper and faxed to the PGT This should be used to acknowledge receipt of the closing read from the PGT 15 Receipt of Closing Read Existing Shipper to PGT We confirm receipt of the above Closing Reads ContactName TT Dael BOX TITLE DESCRIPTION Date the fax is sent to the PGT e g 1 12 00 dd mm yy Section 16 Shipper Closing Read Form This section is to be filled in by the Withdrawing Shipper in response to receiving a completed Section 10 of the Shipper Opening Read Form SPA F4 Once completed the form should be faxed back to the PGT This form should only be sent if you wish to be contacted by the Confirming Shipper 16 Request that Confirming Shipper Makes Contact Existing Shipper to PGT wish to request that the Confirming Shipper makes contact with me my details are as follows Contact Name Telephone Number Reason for Request Box Title Contact Name The name of the person within the Shippers organisation who is responsible for any queries regarding
26. fully transferred by filling in the Confirmation Successful box between D 7 and D 2 e Ifthe Withdrawing Shipper raises an objection Section 4 of the Shipper Withdrawal Form SPA F3 by D 8 and it is accepted by the PGT the PGT will notify the Confirming Shipper by filling in the first box of the Objection Received within 1 business day of receiving the objection e If the Withdrawing Shipper does not cancel their objection then the PGT will advise the Confirming Shipper that they have not obtained the site by filling in the Confirmation Lapsed box between D 7 and D 2 e If the Withdrawing Shipper raises an objection Section 4 of the Shipper Withdrawal Form SPA F3 by D 8 and it is accepted by the PGT they will notify the Confirming Shipper by filling in the first box Objection Received within business day of receiving the objection e Ifthe Withdrawing Shipper subsequently cancels their objection by filling in Section 7 of the Shipper Withdrawal Form SPA F3 by D 8 and it is accepted by the PGT they will notify the Confirming Shipper by filling in the Objection Cancelled box within 1 business day of receiving the cancellation e The PGT will then advise the Confirming shipper that they have obtained the site by filling in the Confirmation Successful box between D 7 and D 2 e Ifthe confirming shipper has cancelled his confirmation using section 9 above the PGT should fill in this section to inform the conf
27. irming shipper whether his cancellation of confirmation has been successful or not Note This form will be faxed each time one of the boxes as indicated above has been filled in 6 Transfer Status PGT to Confirming Shipper An Objection Has Has Not been received to your Confirmation of the above site Contact Nan __ Date Faxed __ __ __ _ Objection Received Reasons if applicable Objection Cancelled As a consequence the site will be transferred to you see box below Contact Nane Date Confirmation Successful Site will transfer to you on TAAAA ATI ZI Meter Type Location Code Meter serial noi sss Number of Dials Digits Meter Units Cu metres hr Cu feet hr Other If Other specify 4l Note Please provide a meter reading within the required date using form provided Confirmation Lapsed or Cancelled As a consequence the site will NOT be transferred to you ContactName O O OOOO d Date Faxed O oo iE Box Title An Objection If an Objection was received circle Has If an Objection was not received circle Has Not Contact Name The date on which the form is faxed back to the Shipper e g 01 12 1997 dd mm yyyy Objection Received Please fill in this section within 1 business day of the Withdrawing Shipper raising an objection Note The Withdrawing Shipper must submit the objection by D 8 Reasons optional Debt or Existing Contract Th
28. is case see below An explanation should be given if code G Other Reason is used Free text area used to record iterations of the SAR and reasons for rejecting a proposed read Reasons for the latter should be clearly stated The date box should always be completed The proposed replacement meter reading The receiving shipper indicates acceptance of the proposed read by entering Y in the Yes No box Where the receiving shipper rejects the proposed read they should enter N in the Yes No column and provide details of the reason for rejecting the read in the Details of Contact section The appropriate code number 1 9 cause behind the agreed read process having to be used in this case see below An explanation should be given if there is any other reason The shipper should then complete the relevant details depending on whether they are the confirming or withdrawing shipper The name of the representative should be printed and there should be a signature relevant telephone number and date The completed form should then be faxed to the other shipper When the read has been agreed the Confirming shipper should fax the SAR to Transco Explanation of Criteria Codes A Final bill would be unacceptable high B Closing read is lower than last actual read C Customer complaint about closing bill The initiating shipper considers that to bill the customer using the existing read would result in an unacc
29. luding Developer amp Customer details as possible Comments optional If you wish to add any more information please do so here Section 2 Shipper Supplier Enquiry Form This section is to be filled in by the PGT in response to receiving Section 1 from the Shipper Supplier Once complete it should be faxed back to the Shipper Supplier who made the original request 2 Response to Enquiry PGT to Shipper Supplier Date Received Tel No optional PGT Enquiry Ref Number CSEP Number if known PGT Meter Point Ref Number if known ICCCC nit Meter Serial No if known Pie Post Code if known Site Address if known Comments optional Box Title The date the form is received from the Shipper Supplier e g 01 12 1997 dd mm yyyy CSEP Number if known The number allocated by you to identify CSEP must be the same number SENOR etter updating AQ information onc aoo n e PGT Meter Point Ref 10 digit number from Transco allocated tranche e g 7400000001 see Number if known page 27 Meter Serial No if known Number allocated to the meter by the meter manufacturer Post Code if known Outcode and Incode in PAF format Site Address if known Enter the plot number in the first box and the remainder of the address in the second box e g house number street number street name area It would be helpful if you could include as much information including Developer amp Customer
30. n as much information as possible which will be helpful to the PGT Shipper Key to abbreviations used Tel Telephone S O No Number S OE PGT Public Gas Transporter Ref Reference o OE C Cubic o S S PAF Post Office Address File Proposing confirming shipper shipper requesting the confirmation Shipper Withdrawing Existing Withdrawing shipper currently shipping to the Supply Point in question Shipper i i Tel No PG Re ST Cu PA T f Standard Trunk Dialling F Maximum of 8 alpha numeric text Defined code see Appendix Delete as appropriate Domestic Confirmation of Site Confirmation Re Confirmation by New Shipper PGT s Response to Confirmation H Done for Independent PGT Systems but not provided for on forms Cancels Confirm Response to PGT PGT E Shipper Before D 7 9c Stops Informed Transfer Stopped CONFIRM Transfer to N Shipper After D 14 Shipper Supplier Enquiry Form SPA F1 Section 1 This section is to be filled in by the Shipper Supplier when raising an enquiry Once the section is complete it should be faxed to the PGT concerned For example it may be used to find out an MPR number for an address or vice versa 1 Initial Enquiry Shipper Supplier to PGT Shipper Supplier Name 4 Date Faxed Fax No Tel No optional
31. n giving its reasons 9c Cancellation Response Cancellation Rejected PGT to Confirming Shipper PGT Contact Name PGT Ref No optional Tel No option Date Faxed If the previous section of this form was NOT used the Supply Point details are as follows Proposed Supply Point Registration Date Shipper Confirmation Reference optional T30 Meter Point Ref Number _ nd FulPostCode 4 4 Site Address optional Plot No T Rejected Cancellation Reasons NN Comments optional The final Transfer Status of this Supply point will be confirmed on Form SPA F2 Date Faxed Date on which the form is faxed back to the shipper e g 01 05 00 D 7 Proposed Supply Point The date the confirming shipper proposed to take over the supply point foes ee eee Shipper Confirmation reference Any reference allocated by the confirming shipper on form SPA F2 ig cada 23 Full postcode Outcode and incode in PAF format Site address optional Enter the plot number in the first box and the remainder of the address in the second box e g house number street number street name area It would be helpful if you could include as much information including Developer amp Customer details as possible State reasons for rejecting the confirmation withdrawal Comments optional If you wish to add any other information please do so here 12 Shipper Withdrawal Form SPA F3 Section 3 This section is to be filled in b
32. n previous The estimate provided by Transco was found not to be acceptable billing history 6 Minor discrepancy but Despite a very small material difference between the proposed read and customer demands use of the current read the customer requires the read to be changed a specific read for final bill 7 Meter exchange not It is discovered i e through comparison on the meter serial numbers recorded that the meter reading was rejected due to a meter exchange having taken place that was not recorded on the Withdrawing Shippers system 8 Wrong meter was read e g the customer read the electricity meter 9 Error in sending read to The Confirming Shipper had an actual read and submitted it to Transco Transco within the prescribed time limits but the information did not load onto Transco s system either because of problems with the Shipper or with Transco 36 zcoeg Sheet Ref No SHIPPER AGREED METER READING AMENDMENT Meter Point Reference No Meter Serial Number Original Transco Meter Reading Actual A Estimate E Transfer Date Customer Details Name and Full Address Previous supplier s Customer Ref No Post Code Reason for Initiating Criteria Codes A Final bill would be unacceptably high B Closing read is lower than last actual read C Customer complaint about closing bil D Missing Read E Actual read obtained but not submited on time F Prepayment read
33. nce optional the site in question on previous occasions Meter Point Ref Number 10 digit number from Transco allocated tranche e g 7400000001 see page 27 Full Post Code Outcode and Incode in PAF format Site Address Enter the plot number in the first box and the remainder of the address in the second box e g house number street number street name area It would be helpful if you could include as much information including Developer amp Customer details as possible 01 12 1997 dd mm yyyy D 7 If no Objection is The date on which the Supply Point will transfer if no Objection has been received received e g 01 12 1997 dd mm yyyy D 13 Section 4 Shipper Withdrawal Form This section is to be filled in by the Existing Shipper following the receipt of Section 3 of the Shipper Withdrawal Form SPA F3 from the PGT if they wish to object to the Confirmation of the Supply Point by a new Shipper Once completed this section should be faxed back to the PGT within the Network Code timescale by D 8 4 Objection Notice Existing Shipper to PGT Contact Name Fax No Date Faxed Tel No option Nature of Objection optional If you wish to provide a reason for objection please enter a rejection code in the first line Supporting text can be added in lines 2 amp 3 If you are following the relevant code of practice please identify the suppliers name Section 5 Shipper Withdrawal Form
34. nt Ref Number sso Full Post Code Site Address optional Plot No T a Opening Read Type Actual Customer PGT Estimate Read Date Do you wish to request that the Withdrawing Shipper contacts you If Yes please provide your Contact Name Telephone Number Reason for Request Box Title Description Shipper Name The first box should contain your company number as agreed by you and the Poe PGT whilst the second box should contain your company name Your name The date this form is faxed to the PGT e g 01 12 1997 dd mm yyyy Meter Point Ref Number 10 digit number from Transco allocated tranche e g 7400000001 see page 27 Full Post Code Outcode and Incode in PAF format Site Address optional Enter the plot number in the first box and the remainder of the address in the second box e g house number street number street name area It would be helpful if you could include as much information including Developer amp Customer details as possible Contact Name The name of the person who will be dealing with any queries regarding the Opening Read 17 The date this form is faxed to the PGT e g 01 12 1997 dd mm yyyy Do you wish to request If there is a problem with the reading and you wish the withdrawing shipper to contact you please circle Yes here and this will be passed on by the PGT Otherwise circle No Contact Name The name of the person within the Shippe
35. nts with Gas Nom Type required MPO00033 Meter Point is not Free standing Primary or Secondary MPO00025_ Meter Point is not yet the responsibility of the requesting System User MPO00027 Meter Point is not part of the specified Nomination 30 MRFO00013 Requested Meter Reading Frequency is below minimum acceptable for the AQ of the Supply Point MRF00014 Insufficient notice given to change the Meter Reading Frequency MRF00015 Advised changed request for the Meter Reading Frequency does not exist MRF00018 Requested Meter Reading Frequency not valid for Meter Points MRF00019 Daily Meter Reading Frequency requested but no NDM Meter Points are datalogged MRF00020 Daily Meter Reading Frequency requested but the Supply Point is not in the Competitive Market NOMO00015 System User s reference does not match that on the Nomination for the Transco Nomination reference provided Request for aggregation of Meter Points specifies a current configuration Date provided is in the past OFF00015 Latest Offer has not been confirmed OFF00016 Offer has already been confirmed OFF00017 The Offer for the Nomination reference provided was not confirmed by the Confirmation Reference provided OJTO0011 Objection cannot be cancelled as it has caused a requested Confirmation to lapse OJTO0013 Objection supplementary details already exist for the Withdrawal Notice OJT00015 Cancellation of the Objection has been rejec
36. r s organisation who will be dealing with any enquiries relating to the meter reading Telephone Number Your telephone number include STD code e g 0171 300 400 Reason for Request Please state the reason why you wish the Withdrawing Shipper to contact you Section 13 Shipper Opening Read Form This section is to be filled in by the PGT It allows the PGT firstly to acknowledge receipt of the opening read from the shipper Secondly it also allows the PGT to inform the shipper if it has not received an opening read from them in the required time scale that it has used either a PGT calculated estimated or an actual read obtained by the PGT If either of these PGT reads are used the read and date are indicated 13 Receipt of Opening Read PGT to Confirming Shipper We confirm receipt of the above Opening Reads have not received an Opening Read and the following Estimate will be used je leads il Dat fs a l have not received an Opening Read and the following Actual will be used ee OOOO ES ee ee ee Contact Name Date BOX TITLE DESCRIPTION Please delete as appropriate Please write in this box the meter reading to be used whether actual or estimate The date the meter was read or estimated e g 01 12 00 dd mm yy Section 17 Shipper Opening Read Form This section is to be filled in by the PGT and faxed to the Confirming Shipper if Section 12 of the Shipper Closing Read Form SPA F5 has
37. rocess having to be used in this case see below The term Shipper is used in this document to mean either shipper or supplier The shipper should then complete the relevant details depending on whether they are the confirming or withdrawing shipper The name of the representative should be printed and there should be a signature relevant telephone number and date The completed form should then be faxed to the other shipper On receipt the other shipper will check the replacement reads and sign the form completing the details printed name telephone number and date The receiving shipper indicates acceptance of the proposed read they should enter Y in the Yes No column Where the receiving shipper rejects the proposed read they should enter N in the Yes No column and initiate a single sheet SAR with details of the reason for rejecting the read completed in the Details of Contact section see below The completed multiple SAR sheet together with any disputed reading on single sheet SAR s should then be faxed back to the initiating shipper The Confirming shipper should fax the multiple sheet with the agreed reads to Transco Single SAR form The single SAR form should be used where a there is only one transaction to be completed with the other shipper b a proposed reading on a multiple SAR form has been rejected or c where the circumstances are outside those defined by criteria codes and will r
38. s appropriate Status Date If the meter is or expected to be isolated please fill in the date on which the isolation will take has taken place e g 01 12 1997 dd mm yyyy Customer with Special Delete as appropriate Needs Transportation Charges If the Shipper has asked for the transportation charges please attach this now and circle Yes If no request was received circle No Rejected Reasons One or more of the reasons listed on pages 28 32 Please give all reasons included on Section 4 Objection Notice of the Shipper Withdrawal Form SPA F3 Comments optional If you wish to add any further information please do so here Section 9 Cancellation of Confirmation Confirming Shipper to PGT This section is to be filled in by the confirming shipper wishing to cancel a confirmation To cancel the confirmation the shipper fills in this part and faxes it to the PGT within the time scales set out in the PGT s Network Code 9 Cancellation of Confirmation Confirming Shipper to PGT ContactName Date Faxed BOX TITLE DESCRIPTION The date the form is faxed to the PGT e g 01 12 1997 dd mm yyyy Section 6 Shipper Confirmation Form This section is to be filled in by the PGT and faxed to the Confirming Shipper and will be used in one of the following ways e Ifthe Withdrawing Shipper does not raise an objection then the PGT will notify the Confirming Shipper that the site was success
39. ted resulting in the voluntary withdrawal also being rejected 31 RCNO0017 Reconnection reference not found for Confirmation reference provided RCNOO0018 Subsequent Isolation request exists SHI00001 System User not found SPA00013 No Supply Point identifying details provided APOO0001 Supply Point not found RCNO0016 Reconnection reference required but not provided SHIO0011 System User Id not provided SHIO00012 System User prevented from requesting Confirmation SPO00010 Supply Point is invalid 32 Domestic Shipper Agreed Reads Use of Proformas Introduction Following the report to the Domestic Competition Focus Group on an audit of completed Agreed Reads the Ofgas Programme Team agreed to provide guidelines on the completion of SAR forms A draft of this document was provided to the Domestic Competition Focus Group members for comments and those received have been incorporated in this final version These changes are 1 The removal of the Other category from the Criteria and Root Cause codes Where suppliers find situations not covered by the reason codes they are asked to note these on the form if appropriate use the single SAR form and use the Details of Contact box to describe the new criteria 2 The introduction of Yes No boxes for the receiving shipper to make it clear whether or not they are accepting the proposed read The box on the multiple form has been made larger
40. the closing read Telephone Number The Shipper s telephone number include STD code e g 0171 300 400 Reason for Request State the reason for requesting the Confirming Shipper to make contact 21 Notification of Customer with Special Needs Form SPA F6 Section 1 This section is to be filled in by the Confirming Shipper to register the details of a customer with special needs This section must be filled in as part of a Confirmation where the Shipper knows that the customer at the Supply Point in question has a special need This form can also be used to notify the PGT of a customers special needs at any time Once complete it should be faxed to the PGT concerned 1 Customer with Special Needs Details Shipper to PGT Shipper Name 4 Shipper Contact Name Date faxed Tel No option Is this part of a Confirmation of a Supply Point If Yes please provide the proposed Supply Point Registration Date fo Note If Yes this form MUST be faxed with the Confirmation Form part 1 Shipper Confirmation Reference T30 Meter Point Ref Number N10 Full Post Code Site Address optional Plot No T Customer 1 Contact Effective Date option Customer Title option Initials option First Name option Surname option Communication Type Number Communication Type option Number Contact Password option Condition Type SEUC Special Needs Comments option
41. y the PGT following receipt of Section 1 of the Shipper Confirmation Form SPA F2 for a Supply Point where there is an Existing Shipper Section 2 of the Shipper Confirmation Form SPA F2 should then be filled in and faxed to the Confirming Shipper Once this section is completed it should be faxed to the Withdrawing Shipper within 1 business day of receiving the confirmation 3 Withdrawal Notice PGT to Existing Shipper Shipper Name 4 7 Please be advised that the following Supply Point has been Confirmed for transfer Shipper Confirmation Reference optional Meter Point Ref Number Site Address If you wish to Object please do so stating your reasons by close of business on not more than 7 business days after receipt of this fax If no Objection is received transfer of the Supply Point will take place on ee ee of 16 business days from receipt of Confirmation Box Title Shipper Name The first box should contain the Withdrawing Shipper s number Network code identifier whilst the second box should contain the withdrawing shipper s name Contact Name option The name of the person within the Shipper s organisation who is responsible for the completion of the forms The Shipper s fax number include STD code e g 0171 300 401 The date the form is faxed to the Shipper e g 01 12 1997 dd mm yyyy Shipper Confirmation Any reference number which has been allocated by the withdrawing shipper to Refere
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